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Norovirus Prevention & Management Traci Treasure, MS, CPHQ, LNHA Aimee Ford, RN, MS December 17, 2015 Housekeeping Items 2 Qualis Health • A leading national population health management organization • The Medicare Quality Innovation Network - Quality Improvement Organization (QIN-QIO) for Idaho and Washington The QIO Program • One of the largest federal programs dedicated to improving health quality at the local level 3 Objectives • Share norovirus outbreak stories and lessons learned • Discuss best practices for prevention and management of outbreaks • Explore areas for improvement 4 Stories from the Field Laura Showers Critical Access Hospital Port Townsend, WA 5 Timeline and characteristics: PATIENT HISTORY • Multiple patients from Assisted Living to ED night shift 11/14/14 • Patient admitted from Assisted Living vomiting hyponatremia to room 307 11/14/14 • Second patient later on investigation had been in the ICU 11/13/14 diarrhea, vomiting • Inpatient post op TKA in swing bed room 313 became ill, nausea, vomiting, diarrhea 11/16/14 (possible HAI, healthy and well pre-op) • Second patient to ACU from Assisted Living dehydration, diarrhea 11/16/14 room 321 • Third patient admitted 11/19/14 vomiting diarrhea from Assisted Living 11/19/14 rm 322 STAFF HISTORY • RN ICU 11/14/14 severe nausea, vomiting 11/14/14 to ED for rehydration • RN ICU 11/15/16 severe nausea, vomiting, fever 11/15/14 • PTA Swing bed nausea, vomiting 11/16/14 afternoon • CNA Swing bed nausea vomiting, sick 11/17/14 returned to work 11/18 felt ill, sick again 11/19 • RN ACU vomiting diarrhea evening shift 11/17/14 • CNA sick (unknown reason) night shift 11/17/14 • RN ACU nausea vomiting 11/17/14 (worked nights 11/16) • RN ACU nausea vomiting 11/18/14 • RN Home Health nausea vomiting 11/19/14 after visiting a patient at Assisted Living • EMS staff, 2, report vomiting, diarrhea after transporting patients from Assisted Living • No further staff illnesses were reported to EHN hotline or tracked by House Supervisors X:\Departments\Infection Control\Vomiting-diarrheal Illness Outbreak for EQuIP presentation 12-15 Confidential coordinated quality improvement program (CQIP)/ risk management/ peer review information under RCW 70.41.200/4.24.250/ 43.70.510. Do not disclose, reproduce, or distribute without permission. 6 Investigation and actions Verify the diagnosis and determine initial magnitude Confirm an outbreak exists and search for additional cases • • Done in consultation with Health Department, number of cases of diarrheal and vomiting illness greatly exceeds the norm both in patient and staff. • All patient diarrhea work ups negative for Cdiff and other pathogens (norovirus not tested). Nausea, vomiting, enteric illness. Rapid onset, severe symptoms. Collaboration with stakeholders: • 11/18/14 IP notified Health Department and determined there was a severe outbreak of vomiting and diarrheal illness at Assisted Living. • PHD was working closely with them and they had closed cafeteria and increased infection prevention practices. • House Supervisors and staff alerted to use the EHN hotline to report enteric illnesses. Multiple cases listed above from that report. • IP notified HD of cases in staff and patients at the hospital and got recommendations. • • IP sent out clinical staff bulletin regarding outbreak and steps to prevent transmission (standard precautions, heightened hand hygiene with soap and water, enteric transmission based precautions for all patients with nausea/vomiting/diarrhea) encouraged to notify EHN if they have any of these symptoms. IP surveillance for inpatients with nausea, vomiting, diarrhea and rounding daily to check-in with staff regarding illness, compliance with enteric precautions and reminders of apparent virulence of the illness. • Hospitalist group and outpatient clinics notified. • Planning ensued with EHN who began tracking staff illness. X:\Departments\Infection Control\Vomiting-diarrheal Illness Outbreak for EQuIP presentation 12-15 Confidential coordinated quality improvement program (CQIP)/ risk management/ peer review information under RCW 70.41.200/4.24.250/ 43.70.510. Do not disclose, reproduce, or distribute without permission. 7 Investigation and actions Determine characteristics of the cases and a tentative hypothesis Institute preliminary control measures and test-refine hypothesis • All cases originated from Assisted Living. Transmission by contact to staff and possibly 1 patient. • Done through electronic notifications, notification of medical staff and executive leadership, notification of employee health, notification of public health with recommendations, routine surveillance and daily rounds • Norovirus was the likely cause; this was discussed with the Public Health Nurse and Assisted Living leadership who were using this as a working case definition as well. • Hypothesis was not tested, control measures were not refined as outbreak ceased after the case on 11/19 (control measures were apparently effective) • Ongoing daily monitoring and reports from the House Supervisors confirmed no further staff cases. • No cases were confirmed, all other illnesses ruled out (Cdiff, campylobacter) X:\Departments\Infection Control\Vomiting-diarrheal Illness Outbreak for EQuIP presentation 12-15 Confidential coordinated quality improvement program (CQIP)/ risk management/ peer review information under RCW 70.41.200/4.24.250/ 43.70.510. Do not disclose, reproduce, or distribute without permission. 8 Stories from the Field Lori Bentzler Skilled Nursing Facility Twin Falls, ID 9 Best Practices Review Jamie Moran, MSN, RN, CIC Infection Preventionist Quality Improvement Consultant Qualis Health 206-288-2512 jamiem@qualishealth.org NOT WANTED! Dead or Alive A very bad boy! norovirus 11 Recognition: Signs and Symptoms Early recognition is critical to controlling spread! 12 Transmission • Highly contagious! • Only 10 to 100 virion needed to cause disease • Fecal-oral and contact transmission • Evidence of aerosolization • Environmental persistence • • • • • • 21 to 28 days (dry, room temperature) Detectable up to 5 months 7 days (dry at room temperature) on stainless steel 12 days in carpet (despite routine vacuuming) > 72 hours on computer keyboards and mice Can survive in temperatures up to 140◦ F 13 Noro-readiness Expect norovirus and prepare for it now! • Proactive illness surveillance • Monitor community • Train and drill front-line workers • Test communication systems • Assess supplies • Test hot-water systems 14 Noro-readiness Be ready to act! • Have a high index of suspicion • Ensure front-line staff are suspicious too • At first sign of illness in a patient or resident – Isolate! 15 Interventions Outbreak? • Two or more cases (epidemiologically linked) • Kaplan’s Criteria • • • • Vomiting in >50% of cases Mean incubation 24 to 48 hours Mean illness duration 12 to 60 hours No bacterial pathogens isolated in stool • Implement outbreak containment strategies 16 Interventions Diagnosis and Treatment • Work with public health early in suspected outbreak to determine need for diagnostic testing 17 Interventions Consider modified FEMA incident command structure for rapid and effective coordination 18 Interventions Staff • Assign staff to one specific cohort of patients or residents, and do not move between cohorts Symptomatic Exposed but Asymptomatic Unexposed 19 Interventions Staff Illness • Stay home, go home • Increase surveillance among ill employee’s contacts • Stay home until 48 hours after symptoms have resolved • Continue meticulous hand-washing 20 Interventions Visitors • Create visitor policy now 21 Interventions Environmental Cleaning 22 Interventions Environmental Cleaning • Dishware • Upholstery • Privacy curtains • Linens 23 Interventions Patient Transfer and Ward Closure 24 Interventions Food Handling 25 Interventions Hand Hygiene • Single most-important intervention • Use soap-and-water as preferred method 26 Stories from the Field Jeanne Trepanier Critical Access Hospital Ephrata, WA 27 Stories from the Field Dave Brantley Skilled Nursing Facility Vancouver, WA 28 Discussion and Q & A 29 Take Home Points • Expect norovirus! • Be proactive with surveillance • Test your systems before an outbreak occurs • Act quickly to contain spread • Reach out to public health partners for help 30 Thanks and Appreciation • Laura Showers • Lori Bentzler • Dave Brantley • Jeanne Trepanier • Jamie Moran • Participating hospitals • Participating long-term care facilities 31 Contact Traci Treasure QI Consultant TraciT@qualishealth.org 208-383-5947 Aimee Ford QI Consultant AimeeF@qualishealth.org 206-288-2567 For survey: https://www.surveymonkey.com/r/XJ5K6SN For more information: www.Medicare.QualisHealth.org This material was prepared by Qualis Health, the Medicare Quality Innovation Network - Quality Improvement Organization (QIN-QIO) for Idaho and Washington, under contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. The contents presented do not necessarily reflect CMS policy. ID/WA-QH-C2-2061-1215 32 References and Resources References • CDC/HICPAC: Guideline for the Prevention and Control of Norovirus Gastroenteritis Outbreaks in Healthcare Settings, 2011. http://www.cdc.gov/hicpac/norovirus/005_norovirus-summaryOrecs.htm • Lee, Lore Elizabeth (2011). Calicivirus outbreaks in long-term care facilities. Oregon Health Authority. Available at http://public.health.oregon.gov/DiseasesConditions/CommunicableDisease/ Outbreaks/Documents/2013-norovirusOBs-LTCF.pdf 33