Welcome to Wallingford Smilemakers Welcome to our Dental
Transcription
Welcome to Wallingford Smilemakers Welcome to our Dental
Welcome to Wallingford Smilemakers Welcome to our Dental Wellness Center! We practice overall body health and the oral connection to wellness. I am pleased to announce the integration of this philosophy into our current oral healthcare program. Your first visit will be the ultimate patient experience! This experience was designed with the help of a team of medical internists and is core to establishing a healthy mouth baseline. Today, the knowledge and supporting data is conclusive. Proactive, healthy, mouth care will directly reduce the risk of: • Cancer • Cardiovascular disease • Stroke • Diabetes • Obesity • Other Systemic diseases Click here to watch the video or visit: http://tinyurl.com/mj74fe7 The link between oral healthcare and total body wellness is created by establishing a healthy mouth baseline for each patient and developing a treatment program for improvement and maintenance. We all want to live longer, healthier lives. By incorporating this philosophical shift in the treatment of each of our patients, we can now play a more important role beyond teeth and gums in helping you achieve the goal of total body wellness. To your good health, Dr. Ron Hayes One Chester Road • Wallingford, PA • 610-‐874-‐5700 • www.WallingfordSmilemakers.com NP Date _____ /_____ /_____ Name _______________________ ����������������� Patient First Welcome &Last MI Patient Welcome & Registration Registration 2 Patient Information Date:_______ /_______ /_______ Name: _______________________________ _________________________ Birthdate: ____ /____ /_____ First MI Last Soc.Sec #: _________ - _______ -__________ License #:___________________ Age: _____ Sex: _____ Address: _______________________________________________________________________ ��������� Apt # ________________________________________________________ _______________ ������������������ City State Home Phone: ________ - _________ - ____________ Zip Cell: ________ - _________ - ____________ Work Phone: ________ - _________ - ____________ Email:����������������������������������� Employer: _____________________________________ Occupation:������������������������������ Method of Appointment confirmation: Phone: ■ Home ■ Cell ■ Work or ■ email How did you hear about us:■ Online/Internet ■ Mail ■ Insurance ■ Sign ■ Referral whom __________________________________________________ ■ Other _____________________________________________________________ Responsible _ ■ Patient (same as above) ■ Parent or Guardian If responsible party is other than the patient: PartyName: _______________________________ _________________________ Birthdate: ____ /____ /_____ First MI Last Information Who Will Pay The Bill Soc.Sec #: _________ - _______ -__________ License #:___________________ Age: _____ Sex: _____ Address _______________________________________________________________________ ��������� Apt # ________________________________________________________ _______________ ������������������ City State Zip Home Phone: ________ - _________ - ____________ TEXT: ________ - _________ - ____________ Work Phone: ________ - _________ - ____________ Email:����������������������������������� Employer: _____________________________________ Occupation:������������������������������ DentalI AM INTERESTED IN FINANCING OPTIONS?_ ■ Yes ■ No Insurance Insured’s Name_________________________________________ Relationship: ����������������� Information Insured’s employer ���������������������������������������������������������������������� Insured’s Soc.Sec # ____________________________________________ Birthdate: ____ /____ /_____ Insurance Company���������������������������������������������������������������������� Group # _____________________________________ Local # ������������������������������������ State________________________________________________ Zip__________________ please select the quality of care you most desire: ■ B EST TREATMENT FOR OVERALL WELLNESS (Health Imperative) ■ B EST TREATMENT FOR OVERALL WELLNESS (Cosmetic Appearance & Health Imperative) 2 ■ O NLY TREATMENT COVERED BY MY DENTAL PLAN (Often Minimal) EmergencyName: _______________________________________________ Relationship: ��������������������� Contact Address: _______________________________________________________________________ ��������� Apt # _______________________________________________________ _______________ ������������������ City State Home Phone: ______ - ________ - ___________ Zip Cell: ________ - _________ - ____________ Work Phone: ______ - ________ - ___________ Are they a Current Patient?: ■ Yes ■ No Medical History 1.What Medications are you currently taking (circle those that are daily)?������������ ��������������������������������������������������������������������������� ��������������������������������������������������������������������������� 2. Over the counter Medications?����������������������������������������������� 3. Other (i.e. joint replacement): ������������������������������������������������ 4. Are you aware of being allergic to any other medications or substances? Please list: ��������������������������������������������������������������������������� 5. Please Check the following boxes if you have had or have the following ■ Acid Reflux ■ Fainting ■ Nervous Problems ■ AIDS/HIV Pos. ■ Food Allergies ■ Pacemaker/heart surgery ■ Anaphylaxis ■ Glaucoma ■ Psychiatric care ■ Anemia ■ Headaches ■ Arthritis ■ Head/Neck ■ Radiation Treatment ■ Artificial Heart Valves ■ Artificial Joints ■ Heart Murmur ■ Asthma ■ Heart Problems ■ Atopic Allergy Prone Describe: ■ Back Problems _____________________ ■ Blood disease ■ Bulimia ■ Hemophilia Abnormal bleeding ■ Rapid Weight Loss/Gain ■ Respiratory Disease ■ Rheumatic/Scarlet Fever ■ Shingles ■ Shortness of breath ■ Sjögren’s Syndrome ■ Skin rash ■ Cancer ■ Hepatitis ■ Spinal Bifida ■ Chemical Dependency ■ Herpes ■ Stroke ■ Chemotherapy ■ High Blood Pressure ■ Circulatory Problems ■ Jaw Pain ■ Surgical Implant ■ Cold Sores ■ Kidney Disease ■ Cortisone Problems Radiation Therapy malfunction ■ Cortisone Treatments ■ Liver disease ■ Cough ■ Material allergies ■ Swelling of feet or ankles ■ Thyroid disease malfunction ■ Cough Up Blood LIst: ■ Tobacco habit or use ■ Diabetes _____________________ ■ Tuberculosis ■ Epilepsy ■ Mitral valve prolapse 3 ■ Venereal Disease 6. Is there any other medical or dental information we should know about? ��������������������������������������������������������������������������� 7. Family Physician: ������������������������������������������������������������ Address & phone:����������������������������������������������������������� ��������������������������������������������������������������������������� 8. Do you have any current medical problems?������������������������������������ 9. Are you Pregnant? 10. Are you under a Physician’s care now? 11. For what?������������������������������������������������������������������ 12. Do you use: 13. Are you allergic to or have you reacted adversely to any of the following medications: ■ Cigars ■ Cigarettes ■ Pipe ■ Yes ■ No ■ Yes ■ No ■ Chewing Tobacco ■ Aspirin ■ Codeine ■ Latex (Gloves, Balloons ext.) ■ Nitrous Oxide ■ Erythromycin ■ Other: ■ Local Anesthetic ■ Penicillin �������������������������������������� 14. Do you notice plaque build-up on your teeth? ■ Yes ■ No 15. Daily Medications? If yes, how many? (#____ )? ■ Yes ■ No 16. Do you feel like you have dry mouth at any time ■ Yes ■ No ■ Yes ■ No of the day or night? 17. Do you drink liquids other than water more than 2 times daily between meals? 19. Do you snack daily between meals? ■ Yes ■ No 20. Do you have oral appliances present? ■ Yes ■ No 21. Do you use other drugs? ■ Yes ■ No Dental History It is Important that we know about your Medical and Dental History. T hese facts have a direct bearing on your Dental Health. This Information is strictly confidential and will not be released to anyone. Thank You for taking the time to completely fill out this questionnaire. 1. Last dentist visit (approximate): 2. Last COMPLETE Dental Exam Date: _______ /_______ /_______ _______ /_______ /_______ 3. Last FULL MOUTH X-RAYS date: _______ /_______ /_______ 4. Name of previous dentist: ��������������������������������������������������� Address & phone:����������������������������������������������������������� 5. What is the reason for this visit? ���������������������������������������������� ��������������������������������������������������������������������������� 6. Are you having problems now? If yes, please explain:���������������������������� ��������������������������������������������������������������������������� 4 Please rank how the following would keep you from having dental treatment. Dental (CIRCLE APPROPRIATE NUMBER) History 7. Fear (continued) MOST < -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 1 2 3 4 > LEAST 5 8. Cost MOST < --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- > LEAST 1 2 3 4 5 9. Missing time from work MOST < --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- > LEAST 1 2 3 4 5 10. Other ��������������������������������������������������������������������������� 11. Please Check the following boxes Yes or No: Yes No Do you drink bottled water? ■ ■ Is your present dental health poor? ■ ■ If you wear dentures are you unhappy with them? ■ ■ Have you ever had any periodontal (gum) treatments? ■ ■ Do your gums bleed, or feel tender or irritated? ■ ■ Are your teeth sensitive to hot, cold, sweets, pressure? ■ ■ Are you aware of grinding or clenching your teeth? ■ ■ Do you have headaches, earaches, or neck pains? ■ ■ Have you worn braces on your teeth? (orthodontics) ■ ■ Do you have discolored teeth that bother you? ■ ■ Have you ever been diagnosed with Sleep Apnea? ■ ■ Have you ever had an overnight sleep study? ■ ■ Do you or have you used a CPAP? ■ ■ Do you wake up in the morning with headaches? ■ ■ ■ ■ ■ ■ Have you been told that you gasp for air or suddenly stop breathing while sleeping? Do you snore? 5 Dental History (continued) 12. A re you unsatisfied with (Check all that apply): ■ Alignment ■ Spacing ■ Color ■ Shape ■ Previous Dental Work Explain�������������������������������������������������������������������� ��������������������������������������������������������������������������� 13.What would you like to change the most in the appearance of your teeth? ��������������������������������������������������������������������������� ��������������������������������������������������������������������������� 14. How would you like your teeth to look? ��������������������������������������������������������������������������� ��������������������������������������������������������������������������� 15.Would you like your teeth to be whiter? ■ Yes 16.Do you use a Power Brush? ■ Yes ■ No ■ No If so, which one(s)________________________________________________________ Clinical Use Only DISEASE INDICATORS ■ Yes ■ No New/Progressing Approximal Radiographic Radiolucencies? ■ Yes ■ No New/Active White Spot Lesions? ■ Yes ■ No Decay History is a Concern? ■ Yes ■ No Risk Factors are a Concern? ■ Yes ■ No Disease indicators are a Concern? ■ Yes ■ No New/Progressing Visible Cavitations? PROFESSIONAL ASSESSMENT SUMMARY RISK IDENTIFICATION Transfer information above to boxes below to determine risk. Y N Y N Y N Y N Y N ■ ■ Risk Factors ■ ■ Risk Factors ■ ■ Risk Factors ■ ■ Risk Factors ■ ■ Risk Factors ■ ■ Disease Indicators ■ ■ Disease Indicators ■ ■ Disease Indicators ■ ■ Disease Indicators ■ ■ Disease Indicators LOW RISK MODERATE RISK HIGH RISK HIGH RISK HIGH/EXTREME RISK 1 2 3 4 5 ■ RECOMMENDED ■ PROVISIONAL 6 ■ DECLINE Notice of Financial Practices FINANCE CHARGES Charges not paid within 60 days of their original billing will be subject to a finance charge of 1% per month (12% per annum). In the event that a portion of your bill is left unpaid, we will provide you with a statement of balance due. Charges not paid 90 days of the original billing are automatically referred to collection, if your account is referred to collection, you will be responsible for collection costs in the amount of 30% of the outstanding balance, together with court costs and reasonable attorney’s fees. FINANCIAL POLICY As you may know, your dental insurance does not always cover the cost of your treatment. In these instances, you may be financially responsible for your treatment. To keep our fees to you as low as possible, we ask that you pay your co-payment at the time you receive treatment. Please indicate your preferred method to use to pay your dental treatment, including your co-payment: ■ Credit Card ■ Cash ■ Check ■ I would like to know more about financing my treatment COMMITMENT TO APPOINTMENT An appointment in our schedule is a bond of trust that we will be there to serve you and you will be present for treatment. Our office has to be firm in this regard and we cannot tolerate frequent cancellations or short notice changes. A scheduled appointment may suddenly become an inconvenience to you, but to cancel without adequate notice imposes a severe financial burden on this office and is inconsiderate of other patients needing an appointment. We request appointments to be cancelled within 48 hours, 2 business days to avoid a scheduling deposit. HIPPA Policy - Notice of Privacy and Practices This notice describes how health information about you may be used and disclosed and how you can get access to this information. Please review it carefully; the privacy of your health information is important to us. OUR LEGAL DUTY Federal and state law requires us to maintain the privacy of your health information. That law also requires us to give you this notice about our privacy practices, our legal duties and your rights concerning your health information. We must follow the privacy practices we describe while it is in effect. This notice takes effect April 14, 2003, and will remain in effect until we replace it. We reserve the right to change our privacy practices and the terms of this notice any time, provided such applicable law permits the changes. We reserve the right to make the changes in our privacy practices and the new terms of our notice effective for all health information that we maintain, including health information we created or received before we made the changes. Before we make a significant change in our privacy practices, we will change this notice and make the new notice available upon request. You may request a copy of our notice at any time. For more information about our privacy practices, or for additional copies of this notice, please contact us using the information listed at the end of this notice. USES AND DISCLOSURES OF HEALTH INFORMATION We use and disclose health information about you for treatment, payment, and health care operations. For example: TREATMENT: We may use your health information for treatment or disclose it to a dentist, physician or other health care provider providing treatment to you. PAYMENT: We may use and disclose your health information to obtain payment services we provide to you. We may also disclose your health information to another health care provider or entity that is subject to the federal Privacy Rules for its payment activities. HEALTH CARE OPERATIONS: We may use and disclose your health information for our health care operations. Health care operations include quality assessment and improvement activities, reviewing the competence or qualifications of health care professionals, evaluating practitioner and provider performance, conducting training programs, accreditation, and certification, licensing or credentialing activities. We may disclose your information to help these organizations conduct quality assessment and improvement activities, review the competence or qualifications of health care professionals, or detect or prevent health care fraud and abuse. ON YOUR AUTHORIZATION: You may give us written authorization to use your health information or to disclose it to anyone for any purpose. If you give us authorization, you may revoke it in writing at any time. Your revocation will not affect any uses or disclosure permitted by your authorization while it was in effect. Unless you give us a written authorization, we cannot use or disclose your health information for any reason except those described in this notice. TO YOUR AUTHORIZATION: You may give us written authorization to use your health information or to disclose it to anyone for any purpose. If you give us authorization, you may revoke it in writing at any time. Your revocation will not affect any uses or disclosure permitted by your authorization while it was in effect. Unless you give us a written authorization, we cannot use or disclose your health information for any reason except those described in this notice. TO YOUR FAMILY AND FRIENDS: We may disclose your health information to a family member, friend or other person to the extent necessary to help with your health care or with payment for your health care. Before we disclose your health information to these people, we will provide you with an opportunity to object to our use or disclosure. If you are not present, or in the event of your incapacity or an emergency, we will disclose your medical information based on your professional judgment of whether the disclosure would be in your best interest. We may use our professional judgment and our experience with common practice to make reasonable inferences of your best interest in allowing a person to pick up filled prescriptions, medical supplies, e-rays, or other similar forms of health information. We may use or disclose information about you to notify or assist in notifying a person involved in your care, of your location and general condition. APPOINTMENT REMINDERS: We may use or disclose your health information and appointment activity to provide you with appointment reminders (such as voicemail messages, postcards, or letters). 7 DISASTER RELIEF: We may use or disclose your health information to a public or private entity authorized by law or by its charter to assist in disaster relief efforts. PUBLIC BENEFIT: We may use or disclose your medical information as authorized by law for the following purposes deemed to be in the public interest or benefits: • as required by law • a nd as authorized by state worker’s compensation laws • for public health activities, including disease and vital statistic reporting, child abuse reporting, FDA oversight, and to employers regarding workrelated illness or injury • t o law enforcement officials pursuant to subpoenas and other lawful processes, concerning crime victims, suspicious deaths, crimes on your premises, reporting crimes in emergencies, and for purpose of identifying or locating a suspect or other person • to report abuse, neglect, or domestic violence • to health oversight agencies • in response to court and administrative orders and other lawful processes • t o the military and to federal officials for lawful intelligence, counterintelligence, and national security activities • to avert a serious threat to health or safety • t o correctional institutions regarding inmates • to coroners, medical examiners, and funeral directors • in connection with certain research activities PATIENT RIGHTS ACCESS: You have the right to look at or get copies of your health information, with limited exceptions. You may request that we provide copies in a format other than photocopies. We will use the format you request unless we cannot practicably do so. You must make a request in writing to obtain access to your health information. You may request by sending us a letter to the address at the end of this notice. If you request copies, we will charge you a reasonable cost-based fee that may include labor, coping costs and postage. If you request an alternate format, we will charge a cost-based fee for providing your health information in that format. If you prefer, we may but are not required to prepare a summary or an explanation of your health information for a fees. DISCLOSURE ACCOUNTINGS: You have the right to receive a list of instances in which we or our business associates disclosed your health information over the last 6 years (but not before April 14, 2003). That list will not include disclosures for treatment, payment, health care operations, as authorized by you, and for certain other activities. If you request this accounting more than once in a 12-month period, we may charge you a reasonable, cost-based fee for responding to these additional requests. Contact us using the information listed at the end of this notice for more information about fees. RESTRICTION: you have the right to request that we place additional restriction on our use or disclosure of your health information. We are not required to agree to these additional restrictions, but if we do, we will abide by our agreement (except in an emergency). Any agreement we may make to a request for additional request for additional restrictions must be in writing signed by a person authorized to make such an agreement on our behalf. Your request is not binding unless our agreement is in writing. ALTERNATIVE COMMUNICATION: You have the right to request that we communicate with you about your health information by alternative means or to alternative locations. You must make your request in writing. You must specify in your request the alternative means or location, and provide satisfactory explanation how you will handle payment under the alternative means or location you request. AMENDMENT: You have the right to request that we amend your health information. Your request must be in writing, and it must explain why we should amend the information. We may deny your request under certain circumstances. Mail all request to: Privacy Officer Wallingford Smilemakers One Chester Road Wallingford, PA 19086 QUESTIONS AND COMPLAINTS If you want more information about our privacy practices or have questions or concerns, please contact us using the information listed above. If you believe that: • we may have violated your privacy rights • we made a decision about access to your health information incorrectly • our response to a request you made to amend or restrict the use or disclosure of your health information was incorrect • or, we should communicate with you by alternative means or at alternative locations You may contact us using the information listed above. You also may submit a written complaint to the U.S. Department of Health and Human Services. We will provide you with the address to file a complaint with the U.S. Department of Health and Human Services upon request. We support your right to the privacy of your health information. We will not retaliate in any waxy if you choose to file a complaint with us or with the U.S. Department of Health and Human Services. By signing below I hereby authorize this office to affix my name to any and all claims or documents as related to any and all health benefits due to me and my dependents through my employment. I hereby authorize payment of dental benefits otherwise payable to me, directly to this dental office. This “Signature of File” will be valid from this date and shall renew in one year of, unless I cancel the authorization through written notice to this office. A photocopy of this document may act as an original. The undersigned hereby authorizes the Doctor to take X-rays, study models, photographs, or any other diagnostic aids deemed appropriate by Doctor to make a thorough diagnosis of the patient’s dental needs. I also authorize Doctor to perform any and all forms of treatment, medication, and therapy that may be indicated. I also understand the use of anesthetic agents embodies a certain risk. I understand that my dental insurance is a contract between me and the insurance carrier, and not between the insurance carrier and the Doctor and that I am still fully responsible for all dental fees. These fees are due and payable at the time services are rendered unless prior financial arrangements have been made. I also assign all insurance benefits to the Doctor. Any payments received by the Doctor from my insurance coverage will be credited to my account, or refunded to me if I have paid the dental fees incurred. I further understand that a late charge will be added to any overdue balance. I understand that where appropriate, credit reports may be obtained. I acknowledge that I have read and understand the privacy practices explained in the notice of privacy practices. Patient Signature (Guardian of child):������������������������������������������ Date: ____ /____ /_____ Dentist Signature:��������������������������������������������������������������� Date: ____ /____ /___ 8 SM092613 Ultimate Patient Experience Check List Dr. Ron Hayes and his team provide a completely different kind of dentistry. We are committed to your overall health and wellness and the connection to oral health. We have created the ultimate new patient experience. In a comfortable and relaxed environment, we will leave you with a sense of personal care and treatment targeted specifically for you. Here’s a list of everything we will cover in your first visit: Medical History Review Patient Questions and Concerns Intra and Extra Oral Cancer Screening Periodontal Exam General Intraoral Observation ● Radiographs Intra Oral Photos or Flash Mouth Tour ● Share Healthy Baseline Report ● Doctor’s Oral Health Diagnosis and Treatment Plan