Values Building Value

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COX ENTERPRISES, INC.
2003 ANNUAL REPORT
Cox Enterprises, Inc. 6205 Peachtree Dunwoody Road Atlanta, GA 30328 (678) 645-0000 www.coxenterprises.com
Brant Sanderlin
Cox Newspapers
Photographer
Peter Spriggs
Cox Radio
Program Director
Mario Mendoza
Cox Television
General Sales Manager
Values Building Value
Sharon R. Dean
Cox Enterprises
Manager, Learning Solutions
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COX ENTERPRISES, INC.
2003 ANNUAL REPORT
Cox Enterprises, Inc. 6205 Peachtree Dunwoody Road Atlanta, GA 30328 (678) 645-0000 www.coxenterprises.com
Brant Sanderlin
Cox Newspapers
Photographer
Peter Spriggs
Cox Radio
Program Director
Mario Mendoza
Cox Television
General Sales Manager
Values Building Value
Sharon R. Dean
Cox Enterprises
Manager, Learning Solutions
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Cox
Enterprises
At-A-Glance
Page 2
Cox Communications
Manheim
Cox Newspapers
Cox Television
Cox Radio
AutoTrader.com
Cox Communications is one of the largest broadband communications companies in the U.S.,
delivering cable TV, high-speed Internet and
telecommunications services, as well as new
advanced services including high-definition TV.
Cox Communications is a publicly traded company (NYSE: COX), of which Cox Enterprises
owns approximately 63%.
Manheim is the world’s leading provider of used
vehicle services and marketplaces for the millions of cars that change hands every year.
Manheim supports sellers in getting the maximum value for their vehicles, and provides buyers a reliable and safe market to purchase a wide
array of cars. Technological innovation is incorporated at every stage of Manheim’s processes
including: inspections, dealer floor planning,
vehicle transportation, title management, registration, repossession, marketing, call centers,
managed remarketing, consulting, market
research, reconditioning, certification, fleet management, training, marshalling, end-of-term lease
management, auctions and information
management.
Cox Newspapers is one of the nation’s 10 largest
newspaper publishing enterprises, with 17 daily
papers and 23 non-dailies. Cox Newspapers operates a direct mail business, distributes classified
advertising publications, creates customized
newsletters and owns one-third of a newsprint
manufacturing business.
Cox Television operates both network-affiliated
and independent television stations across the
country as well as local cable channels. In addition to its broadcasting entities, Cox Television
owns three television advertising sales rep
firms, which together are number one in this
industry segment.
BY THE NUMBERS
BY THE NUMBERS
Cox Radio is the third largest radio broadcasting
company in the United States in terms of revenues, and is the largest pure-play radio station
operator in the country. The company operates,
acquires and develops radio stations that advance
its clustering strategy, primarily in the Sun Belt.
Cox Radio is a publicly traded company (NYSE:
CXR), of which Cox Enterprises owns approximately 62%.
AutoTrader.com, headquartered in Atlanta, GA,
is the world’s largest online auto classifieds
marketplace and consumer information Web
site. Through innovative merchandising products,
AutoTrader.com unites buyer and seller online –
dramatically improving the way people research,
locate and advertise vehicles. Cox Enterprises
is the majority owner of AutoTrader.com.
Revenues: $1.4 billion
Employees: 16,000
Revenues: $636 million
Employees: 2,700
BY THE NUMBERS
Valpak
RELATED OPERATIONS
Revenues: $2.4 billion
Employees: 32,000
National direct mail advertising
Cox Custom Media
TeleRep
Harrington, Righter & Parson
MMT Sales
Commercial newsletter publishing
Television advertising sales
Manheim registers to sell 10 million vehicles at
its 116 locations worldwide and online.
Trader Publishing
HIGHLIGHTS OF THE YEAR
RELATED OPERATIONS
(50% owned)
Vehicle, employment and real estate guides
Manheim Automotive Financial Services
SP Newsprint
BY THE NUMBERS
COX ENTERPRISES
is one of the nation’s leading
media companies and providers
of automotive services. We are a
Revenues: $5.8 billion
Employees: 22,000
Cox Communications provides communications
and entertainment services to 6.6 million total
residential customers in 22 states, including 6.3
million basic cable subscribers. It serves more
than 100,000 commercial customers.
Top 10 national player, based on
RELATED OPERATIONS
revenues, in every major business
Cox Media
category where we compete.
Advertising sales
Cox Business Services
Voice, video and data services for commercial
customers
HIGHLIGHTS OF THE YEAR
2003 REVENUES: $10.7 billion
10-YEAR ANNUAL GROWTH RATE: 15%
EMPLOYEES: 77,000
Financing, insurance and related services
Cox Newspapers publishes 17 daily newspapers
with a Sunday circulation of 1.57 million.
Cox Television operates 15 stations and 2 local
cable channels in 11 markets reaching 30 million
viewers and a Washington, D.C. bureau.
RELATED OPERATIONS
(33% owned)
Recycled newsprint producer
• Posted record financial results for the year
despite a difficult advertising environment.
• For the third year in a row the news programs
for the TV stations have scored a # 1 market
ranking in 90% of our local newscasts.
• Cox Television sales teams continue to set
the marketplace sales leadership in 9 of 11 of
their markets.
• Achieved excellent financial results, including
revenue growth of 14% and operating cash
flow growth of 19%.
• Added 1.2 million revenue generating units of
advanced services: Cox High Speed Internet,
Cox Digital Cable and Cox Digital Telephone.
Automotive paintless dent removal
HIGHLIGHTS OF THE YEAR
• Flagship WSB-TV maintained superior news
share in face of NBC competitor’s shift of
Dr. Phil to 5:00 PM time period.
Manheim Government Services
Disposal services for government and utilities
• Posted record performance at Valpak and
Greenville, NC and Grand Junction, CO newspapers despite soft economic conditions.
• KIRO-TV received the Edward R. Murrow
News Award for “Overall Excellence” in local
television news.
HIGHLIGHTS OF THE YEAR
• Internet advertising revenue increased 47%.
• Local billings in the TV group now comprise an
historical 60% of billings through aggressive
sales growth initiatives.
• Increased number of “bundled” customers
(those subscribing to at least two Cox services)
by 37% to 2.3 million.
• Received the only A+ rating among all broadband Internet service providers from PC
Magazine. Won the highest honor in J.D.
Power and Associates’ 2003 Residential Local
Telephone Customer Satisfaction Study in
the Western Region.
Dent Wizard
• Sold $55 billion worth of vehicles.
• Generated nearly $1 billion in value-added
services including reconditioning, financing,
remarketing, etc.
PAGAS Mailing Services
Direct mail advertising
• Continued to advance employee training at
all levels.
• Record revenues and operating cash flow at
50%-owned Trader Publishing.
• Manheim Simulcast expanded to 70 auctions
and more than 300 lanes.
Cox Radio operates 78 stations in 18 markets
reaching 13 million listeners each week.
HIGHLIGHTS OF THE YEAR
Remarketing Solutions
Resale services for vehicle consignors
Revenues: $426 million
Employees: 2,200
• Maintained ratings company-wide, ending the
year with 86% of our stations ranked in the top
10 in their target demographic.
• Continued to strengthen the balance sheet by
focusing on debt repayment.
• Reformatted WFOX-FM in Atlanta, GA from
Oldies to Urban.
• Effectively managed business in the shortterm for the benefit of the long-term, keeping
our expenses down while still investing in our
station brands.
Management
James C. Kennedy
Chairman and Chief Executive Officer
Marybeth H. Leamer
Vice President, Human Resources
David E. Easterly
Vice Chairman
Michael J. Mannheimer
Vice President, Materials Management
Revenues: $134 million
Employees: 800
Dennis Berry
President and Chief Operating Officer
AutoTrader.com aggregates in a single location
more than 2.3 million vehicle listings from 37,000
dealers and 250,000 private owners. This provides
the largest selection of vehicles attracting more
than 7 million unique visitors every month.
Robert C. O’Leary
Executive Vice President and Chief Financial Officer
Andrew A. Merdek
Vice President, Legal Affairs,
General Counsel and Secretary
HIGHLIGHTS OF THE YEAR
Preston B. Barnett
Vice President and General Tax Counsel
BY THE NUMBERS
BY THE NUMBERS
Cox Enterprises
• Increased revenue to $134 million in 2003, or
49% on a same store basis.
Timothy W. Hughes
Senior Vice President, Administration
Gregory B. Morrison
Vice President and Chief Information Officer
Alexander V. Netchvolodoff
Senior Vice President, Public Policy
Scott Whiteside
Vice President, Business Development
• Signed up 10,000th paying dealer and increased
the customer base by 2,649 dealers, or 34%
in 2003.
John G. Boyette
Senior Vice President, Investments
and Administration
• Increased Web site traffic from 6.3 million to
7.3 million average monthly visitors, or 15%
in 2003.
Richard D. Huguley
Vice President, Development
John C. Williams
Vice President, Marketing
• Increased average monthly page views in 2003
by 33% to 274 million.
Richard J. Jacobson
Vice President and Treasurer
Alexandra M. Wilson
Vice President, Public Policy
Thomas B. Whitfield
Vice President, Direct Marketing
• Bob Neil named Radio Ink Magazine “Executive
of the Year.”
• Named first woman to the Board of Directors,
Juanita Baranco.
• Transition to Internet Broadcasting Systems,
Inc. Web platform successfully completed with
unique visitors up 55% and page views up
39% by year end.
• The three Cox-owned national representation firms now handle more than half of all
the national spot money placed with nonnetwork-owned television stations.
Cox Enterprises’ Heritage Center tells the story of our past, present and future.
James O. Robbins
President and
Chief Executive Officer
Dean H. Eisner
President and
Chief Executive Officer
Jay R. Smith
Andrew S. Fisher
Robert F. Neil
Chip Perry
President
President
President and
Chief Executive Officer
President and
Chief Executive Officer
Location
Cox Enterprises, Inc.
6205 Peachtree Dunwoody Road
Atlanta, GA 30328
(678) 645-0000
www.coxenterprises.com
Cox Media Hot Line
1-877-4-COXNEWS
(1-877-426-9639)
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Values Building Value
Taken literally, the theme of this year’s annual
report, Values Building Value, could be restated
as “the relationship between what we stand
for and what we do.” It’s an insightful
thought about our Company, and there’s
no better way to illustrate this unique
dynamic that we create between principle and worth than to see it in
action. We’ve compiled some of
the best examples for this year’s
report. In reading them, and
meeting some of the people
behind the work, you’ll
discover a simple truth –
we’re a company of good
people doing good things.
Kalpana
Oommen
Cox Enterprises
Senior IT Auditor
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A REINVESTMENT COMMITMENT
Those standards begin at the top. We
don’t often discuss it, but the Cox family
has, for three generations, remained committed to a disciplined strategy of continuous reinvestment to grow and enhance
the business. In the last year alone, nearly
$2 billion was reinvested in our businesses. Throughout our 106-year history,
an emphasis on creating long-term value
has allowed us to successfully diversify
what began as solely a newspaper business
into broadcasting, cable, automotive services, the Internet and so much more.
A Message From Jim Kennedy
10,749.7
8,858.2
7,973.3
6,190.8
5,304.5
4,863.3
9,882.2
services in the
world, deployed
IN MILLIONS OF DOLLARS
new technology
and new services
to attract more
dealers and better
serve existing customers. Readers of
Cox newspapers
across the country
benefited from our
93 94 95 96 97 98 99 00 01 02 03
commitment to
It’s a philosophy that has also enabled us to
report on the war in Iraq with completeweather periodic downturns in the econness and insight. Cox television stations
omy, and to do so with minimal disruption remained dominant players in their marto our operations and, most importantly,
kets, with award-winning local coverage
to our workforce.
and a commitment to local public service.
After all, it’s the 77,000 dedicated
Cox Radio, the nation’s third-largest radio
employees at our diverse businesses who
company based on revenues, overcame
innovate and excel to achieve great things
the challenges of a tough advertising envifor our customers every day. They are, quite ronment by continuing to invest in marsimply, our most precious resource. Driven ket-leading station brands.
by a spirit of entrepreneurship and initiaAnd at AutoTrader.com, the toptive, and with an intense commitment to
ranked Internet venue for matching buyquality, it’s the people of Cox who proers and sellers of vehicles, management
pelled us beyond the $10 billion mark
and staff unlocked the secret to creating a
in revenues in 2003.
dot-com with positive cash flows—along
with a great customer experience.
VALUES AT WORK IN 2003
For each of us in our business and proLast year we saw the results of their efforts
fessional lives, there comes a time to take
throughout all our business units. Now in
stock in what we’ve accomplished, and
its fifth decade, Cox Communications for- consider what we will leave behind for
tified its leadership within the broadband
those who follow. Have we honored our
industry, winning awards for quality and
colleagues and treated every customer
service to its more than 6.6 million cuswith respect? Have we met our committomers. Employees at Manheim, the
ments and been true to our word? Have
largest provider of used vehicle automotive
we embraced diversity and assured equal
COX ENTERPRISES
CONSOLIDATED REVENUES
4,358.4
s we reflect on 2003, a year of great accomplishment for
Cox Enterprises, there’s one thing we know for certain: Values
are what matter most, in both our work and family lives. In
the years since our Company was founded more than a century
ago, strong, consistent and well-understood values have been at
the very center of our success. As leaders, our foremost responsibility is to make sure that our values are upheld and sustained each and every day throughout all the operations of
our Company.
Think for a moment about the widely
publicized scandals in accounting, corporate governance and market manipulation
of the last two years. Prominent and financially powerful organizations had their
reputations damaged—in some cases their
very survival endangered—by ethical misconduct and breaches of trust. And it
wasn’t only shareholders who felt the pain.
Hundreds of thousands of employees saw
their careers turned upside down and their
futures made uncertain. Many were left to
question if they could ever again trust corporate leaders to keep their promises.
Those unfortunate events remind us of
a simple and timeless truth: Any financial
success we enjoy rests on unsteady ground
if we’ve compromised our principles to
achieve it. For success to last, and for our
work lives to have full meaning, we must
set high standards that honor both our
employees and our customers.
3,634.8
A
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opportunity for all? Have we been committed to our community and worked
to address its needs? Have we met the
high standards we set for ourselves and
for our company?
We strongly feel the responsibility to
make sure that the values that have served
us so well continue to flourish in our second century in business. This year and
for years to come, our pledge is to work
every day to fulfill that commitment.
With thousands of men and women of
skill, talent and high ethical standards at
our side, we can be certain of success.
Sincerely,
Jim Kennedy
Chairman and
Chief Executive Officer
Cox Enterprises, Inc.
Dennis Berry
President and
Chief Operating Officer
Cox Enterprises, Inc.
and Dennis Berry
Jim Kennedy
Chairman and Chief Executive Officer
Dennis Berry
President and Chief Operating Officer
3
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n April 5, 2003, as the U.S. Army’s 3rd Infantry
division rumbled through the streets of Baghdad, most of the
world thought the fighting had ended. Across town, jubilant
Iraqis cheered in the streets as Saddam Hussein’s statue was
toppled. But embedded with the young soldiers of Charlie
Company, The Atlanta Journal-Constitution reporter Ron
Martz and photographer Brant Sanderlin encountered, and
shared with Cox readers, a very different reality.
Charlie Company’s convoy had traveled
for miles under intense fire when suddenly the soldiers directly behind and
to the left of Martz were hit. Both soldiers
were gravely wounded, and in the chaotic
minutes that followed, Martz, a Marine
veteran of Vietnam, struggled to help a
medic bandage their wounds and bring
them comfort. Once the two young soldiers were evacuated, Martz, who had
narrowly escaped becoming a casualty
himself, collected his thoughts and filed
his story. AJC readers were riveted by his
harrowing report.
It was journalism at its finest. And
the work of Martz and Sanderlin, along
with scores of other Cox print and
broadcast journalists who covered the
war, remind us of our Company’s unique
legacy, traced back to its earliest origins.
After all, long before he was a governor
or presidential candidate, our founder,
James M. Cox, was a reporter. And his
passion for journalism, and all that it
can do to inform and inspire, remains
with us still.
When Governor Cox purchased the
Dayton Daily News over a century ago,
print journalism was a rough-andtumble world, with papers competing
fiercely against one another for readers
and advertisers. In the fight to survive,
salesmanship was important, but winning the trust of readers was essential.
Journalism is the Foundation.
Those who prospered did so by
understanding the needs of their markets
and their customers, and by building a
reputation of unquestioned integrity.
Getting the facts. Telling the truth.
Seeking balance and fairness. Earning
credibility – and protecting it. Listening
to and learning from the communities
we serve. All are bedrock principles of
journalism. And through the years, they
have transcended all that we do and have
become bedrock principles of our entire
organization. These principles continue
not only to serve our journalists well, but
also to differentiate all that we do in the
highly competitive markets we serve.
Today our Company is comprised
of many diverse businesses, each contributing greatly to our success. But
journalism is what got us started –
and it remains the foundation.
Heritage Center Opens.
“I have turned a great many people
away from my door who were burdened with the belief that our destiny
was to be promoted by their genius.”
If you want to understand the roots of
Cox Enterprises’ values, then you might
start by reading some of the many
quotations of our founder and learning
more about the remarkable evolution
of our Company. This is possible now
thanks to the recent opening of the
Cox Enterprises Heritage Center at
our corporate headquarters in Atlanta.
Heritage Center Entrance
The Heritage Center chronicles the
story of our Company through its people, starting with our founder, James
M. Cox. Through a video about his
life, a replica of his office, personal artifacts and, of course, his own words, the
remarkable life of Governor Cox and
the frequently colorful early history of
our 106-year-old company come to life.
Governor Cox’s Desk
The Center, known as the heart of our
headquarters, is as much about today
as it is about yesterday. Each Cox business unit has a dedicated area featuring
employees and interactive displays that
provide access to pertinent Web sites.
And, a timeline around the Center
demonstrates the remarkable journey
that our Company has made from
20th century printing presses to 21st
century fiber optic cable.
Historical Timeline
We’re extremely proud to have celebrated more than 100 years of success and
to share this legacy with our employees.
The Dayton Daily News building
opened in 1910.
5
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Values Building Value
Laura Goldstein
Cox Communications
Inside Sales Representative
Manheim
Cox Television
More than 6,500 Manheim employees
completed training programs in 2003. This
effort will go to an entirely new level beginning in 2004, when Manheim opens its
DRIVE Center near Atlanta. With a mission
of Development, Research, Innovation,
Vision, and Excellence, DRIVE will include
a state-of-the-art auction facility, training
classrooms, research and development
activities, as well as the National
Technology Center.
When Cox Television looks for talent, it
begins by looking inside. Matt Forsman, for
example, began at WJAC-TV, Johnstown, PA
as an intern. After two years, he became a
full-time graphic artist. Today, Matt has
expanded his role at the station to include
handling print promotion, training to be a
news director and contributing as a commercial production assistant. Matt exemplifies the initiative that Cox Television
values in staff. Indeed, much of the entire
management team has been drawn from
within the ranks. Staff continuity is particularly important in the television business,
and Cox has one of the best records in the
industry of employee longevity and internal promotion.
Cox Newspapers
Leadership Fundamentals is a customized
three-day training course to build leadership confidence in managers and supervisors. More than 750 newspaper employees
completed the course last year. This program is representative of our commitment
to build the next generation of leaders
within the newspaper division by providing
them with the necessary tools to meet
daily challenges and to grow the business.
Cox Communications
Leaders motivate our entire employee
base. Cox Communications recognizes this
and has invested in creating training programs to help develop our people in leadership roles. Through our Emerging Leader
Program and our Executive Development
Program, participants are coached in leadership skills, industry knowledge, and
problem-solving to help hone the abilities
necessary to develop their staff and grow
the company.
Our employees are our most important
and initiative. We recognize and
MVP
resource. We encourage entrepreneurship
reward achievement.
Cox Radio
AutoTrader.com
MVP is more than an honor—it is big dollars
at Cox Radio Tampa. The MVP program is a
quarterly incentive and employee reward
mechanism to encourage consistent budget
achievements. Once the entire cluster of
Tampa stations achieves its total net revenue goal for the quarter, then the program
is activated and quarterly rewards are measured against a set of specific criteria. These
rewards can range from $10,000 to $50,000,
making MVP an honor worth pursuing.
Numbers are the best indication of the
talent, energy and skill of the 800 employees at AutoTrader.com. In just five years,
the business has grown from a startup
into a $134 million industry leader and
one of the dot-com generation’s biggest
success stories. This team’s special talent
is managing rapid change in every aspect
of the business—from products and technologies to operational processes and
sales tactics including logoed vehicles
used by sales reps all over the country.
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Values Building Value
Manheim
Cox Radio
Manheim prides itself on “going the extra
mile” for customers. When Nissan Motor
Acceptance Company (NMAC) had 9,200
new vehicles damaged by hail, Manheim
jumped into action. Within ten days,
Manheim organized a remote auction at
their plant in Tennessee. Several hundred
employees from the Nashville auction
worked the two-day event and sold nearly
every vehicle to generate millions of dollars
of value for Nissan. As NMAC Director of
Vehicle Remarketing Jim Yates explained,
“The Manheim team, under tight deadlines, worked hand-in-hand with various
Nissan groups to pull together an auction
of incredible size and complexity, and the
result speaks for itself.”
Cox Radio’s use of the Center for Sales
Strategy training program teaches a consultative selling strategy targeted to crafting advertising, marketing and promotional
programs to fit the individual needs of the
customer. As a result, the radio group
doesn’t just sell spots, but rather sells
a set of marketing ideas. The goal is to
establish a lasting customer relationship
and a mutually beneficial partnership.
Cox Newspapers
Texas is big…on customer service. At the
Austin American-Statesman, the circulation
department believes the best way to measure
customer service is to ask the customer. It does
so four times a year to a group of selected subscribers and follows up to make sure issues
are resolved with an additional “How are we
doing?” questionnaire. Meanwhile, at the
Waco Tribune-Herald, a pilot program, Service
Plus, is teaching customer service basics to all
employees, with a goal of rolling out the program to the entire newspaper division over
the next several years.
Our customers are our lifeblood. We’re
with them and meeting their needs with highCox Communications
Cox Communications offers its customers
multiple service options, ranging from do-itmyself to do-it-for-me. Through Cox’s interactive Web site, customers can manage
accounts, order services, access user guides
or even get live help from a Cox online tech
support representative. Customers also can
access automated phone support options to
manage their accounts. If they need one-onone attention, they can easily reach a live
customer service representative. At Cox
Communications, good customer care is a
24/7 commitment.
8
Cox Television
Cox Television is dedicated to professionalism and persistence. Diane Hayes-Baldwin,
a San Francisco account executive, for
example, stayed in touch for years with a
top area car dealer, even though TV purchases were modest. But when the area
economy faltered, this dealer was suddenly
looking for new ideas to boost sales. HayesBaldwin was ready with a multimedia solution that encompassed a TV schedule, as
well as links to AutoTrader.com through
KTVU.com and KICU.com. The result? Sales
jumped as much as 30 cars a month, creating a win-win for the dealer and for Cox.
Mike Waltrous
Manheim
Dealer Sales Manager
dedicated to building lasting relationships
quality service beyond their expectations.
AutoTrader.com
If customer value is a measure of growth, then
AutoTrader.com is delivering lots of value to
both car buyers and dealers. In just five years,
AutoTrader.com has grown from zero to seven
million monthly Web site visitors and from
zero to 10,000 paying dealers. For buyers all
across America, AutoTrader.com provides a
shopping experience that is dramatically
superior to traditional media. For dealers,
the Simply Outrageous Service program
offers a cost-effective, classified advertising product. For both buyers and
dealers, value is truly driving growth.
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Values Building Value
Cox Radio
Cox Newspapers
Cox Radio’s quality programming is sounding even better. Through a partnership
with Ibiquity, stations in the Atlanta and
Miami markets are being migrated to
digital radio. This new technology, called
IBOC (in band on channel), enriches fidelity,
improves reception and enhances overall
sound quality.
In February, 2003, America was stunned by the
tragedy of the space shuttle explosion. Since
Nacogdoches, Texas (home of Cox-owned The
Daily Sentinel) was ground zero for the shuttle
debris, COXnet was in a unique position to use
its Wide Area Network to quickly share photos,
stories and graphics from Cox’s east Texas
papers with other Cox papers as far away as
Colorado, Georgia and Ohio – all in time to
make the next day’s morning editions. As the
eyes of the world turned to Nacogdoches to
follow the shuttle tragedy, COXnet launched
a shared Web package, allowing other Cox
papers to easily adapt images and details from
the Texas papers’ Web sites for their own online
purposes. Page views jumped dramatically,
300% on Nacogdoches’ site alone, allowing
online readers to get up-to-the-minute news
from its origin.
AutoTrader.com
Helen Leach
AutoTrader.com
Web Designer
The emergence of AutoTrader.com as the
number one online automotive classified
advertising marketplace has been enabled
by continuous investment in the most
advanced Internet technological tools.
These include powerful database tools for
storing, managing and delivering large
amounts of information on a real-time
basis. The inherent flexibility and scalability of AutoTrader.com’s hardware and software systems will continue to be a major
competitive advantage.
We embrace new technology to
and quality of services
Cox Television
Cox Television has a long history of
being a first adapter of new technology.
In 1998, Cox flagship WSB-TV in Atlanta
was the first Georgia station to broadcast
a digital signal. This year, Cox plans to
double the power of WSB-DT (digital television), as it continues to invest additional resources into digital throughout
the station group. It is an investment in
the future and the viewer experience.
give our customers the variety
they demand.
Cox Communications
Cox Communications launched Cox Digital
Telephone in 1997 and in early 2004, served more
than a million phone customers in 12 markets.
Cox launched phone service in Roanoke, VA, via
Voice over Internet Protocol (VoIP), a new technology transporting customers’ calls over the
same backbone network and much of the same
equipment as our high-speed Internet service.
Cox sees the future of VoIP as complementing
the circuit-switched technology of its other
phone markets, delivering operational efficiencies, and expanding the savings and great service of Cox Digital Telephone to more customers
in more communities.
Manheim
What do you do when customers cannot
always travel to the auction? You bring the
auction to them. Manheim Simulcast does
exactly that, enabling 95,000 dealers to bid
on and purchase vehicles remotely at live
auctions across the country. In 2003, dealers took advantage of Simulcast, making it
part of the purchase process for more than
1 million units worth more than $10 billion
– all from the comfort of their office.
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Values Building Value
Cox Radio
AutoTrader.com
Cox Radio is extending station reach
beyond radio signals. Through CXRi, the
station group’s web presence, listeners can
view station Web sites to find new promotions and to obtain programming information. These sites also can help advertisers
build a stronger connection with listeners.
That’s why Cox has nicknamed CXRi “our
25th hour”—it provides 25 hours of value
and support from 24-hour stations.
Charlotte
Orlando
Cox Television
AutoTrader.com is a classic example of
Cox Enterprises’ approach to new business. The information assets and customer
relationships of Manheim and AutoTrader
magazines were combined to take advantage of an entirely new technological
medium. Cox Enterprises created a strong
consumer information product, promoted
the product aggressively and sold its growing audience to advertisers. The result has
been a fast route to profitability and a
business that will generate attractive
returns in the years to come.
Cox Communications
In the last two years, Cox Television has
implemented a duopoly strategy in certain markets by matching smaller stations
with larger stations to help circulation
and programming. As a result, sign-on
stations in Orlando and Charlotte have
improved viewership through their association with sister stations. It is a strategy that is working by capitalizing on
Cox’s strength as a station group with
natural synergies.
When the FCC announced that it wanted
electronics manufacturers, broadcasters
and cable operators to support the digital
transition by providing value-added digital
services such as high-definition TV, Cox
Communications embraced the idea. Cox
realized that HDTV could distinguish its
services from competitors in terms of product offering and price point. Through a lot
of hard work, Cox has launched its HDTV
service in 20 cities in just over two years.
As a result, Cox is enhancing value for
customers and shareholders.
We invest in new business opportunities
and initiative, to enhance
12
Manheim
Cox Newspapers
Manheim expanded its borders by holding
its first auction in Thailand during 2003.
Through its relationship with Toyota
Motor Company, Manheim held two sales
on June 5th last year. The first sale was
for Toyota dealers exclusively, while the
second was open to all dealers. Not only
was every car sold, but average sales
went over reserves by $2,000 per car. The
event was the first-ever auto auction for
Thailand and the start of an entirely new
opportunity for Manheim.
In 2003, The Atlanta Journal-Constitution
launched several new and improved sections, including accessAtlanta, Movies &
More, as well as a redesign of its Home &
Garden section. Not only do these sections
provide readers with improved coverage of
lifestyle topics, but they also provide advertisers with new venues for reaching target
audiences and new opportunities for the
newspaper to generate increased revenues.
In addition, Cox Newspapers introduced
new online classified channels in real
estate, auto, personals and obituaries
in multiple markets.
with a mixture of caution
our growth.
Jay Dixon
Cox Radio
Program Director
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Values Building Value
AutoTrader.com
Community outreach is not always all
hard work. AutoTrader.com combines fun
and fundraising with their annual series
of golf tournaments benefiting St. Jude
Children’s Hospital. Co-sponsored by
dealer customers in 26 markets, these
competitions raised $50,000 in 2003.
Manheim
$105,000,000
Cox Communications
Cox Television
Jennifer Rigby
Cox Television
News Director
Originated nearly 20 years ago at WSB-TV
in Atlanta, the annual Ride For Kids® has
spread across the country and become a
huge event in both popularity and fundraising. In 2003, the Atlanta Ride raised more
than $280,000 for the Pediatric Brain
Tumor Foundation of the U.S. It is a great
way for the community to come together,
rev up their engines and help kids.
Contributing to the community – through dollars and actions – is an inherent part of Cox
Communications’ corporate philosophy. Last
year, Cox Communications donated more than
$105 million in cash and in-kind contributions
to community causes and organizations. The
division also is one of the founding members
of Cable in the Classroom, a non-profit organization that provides commercial-free programming and online resources to students,
teachers and administrators in 81,000 public
and private schools across the nation.
Until his life was cut short by a tragic accident,
Michael P. Fisher served as Manheim’s principal attorney for a decade. Since then, honoring his memory has become a company cause
through the Heart to Hearts campaign. Since
1998, Manheim employees and customers
have raised more than $4.2 million to support
the Michael P. Fisher Cardiac Intensive Care
Unit at Children’s Healthcare of Atlanta.
“Giving from our hearts to heal
the hearts of children.”
We believe it is good business to
communities we serve through
be good citizens of the
volunteerism and financial support.
Cox Newspapers
Cox Radio
Everyone gets in on the act when WSB-AM
stages its annual Care-A-Thon, a 37-hour
program that includes all WSB employees,
including on-air personalities Neil Boortz,
Clark Howard and Scott Slade. This year’s
event raised over $500,000 for the AFLAC
Children’s Cancer Ward at Children’s
Healthcare of Atlanta.
Cox Newspapers’ strong community commitment
is exemplified by The Palm Beach Post, which
won the city’s “2003 Outstanding Philanthropic
Organization” award by the Association of
Fundraising Professionals. The Post was nominated by the Children’s Miracle Network for its
Season to Share program, which selects 19 charities to promote in stories and ads. Through this
promotion and publicity, the charities can generate unsolicited donations and in-kind services,
as well as spark the interest of new volunteers.
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Values Building Value
Ron Martz
Cox Newspapers
Reporter
Cox Newspapers
Cox Communications
AutoTrader.com
Broadband technology is a powerful
tool to help bridge the digital divide.
Cox Communications has teamed with
Boys and Girls Clubs of America to wire
technology centers in select club locations. These tech centers include highspeed Internet and educational cable
programs, and provide technology and
resources that the children may not be
able to access elsewhere. The partnership is a huge success. In Hampton
Roads, VA alone, more than 1,800 children visit the program every week.
AutoTrader.com helps build a better world by
creating a better work environment for its
employees. In just five short years, the division
has assembled an 800-person workforce and
is committed to train, mentor and develop their
potential. Programs, such as Tell The Truth,
Simply Outrageous Service, and Mediocrity Is
Unacceptable, promote individual opportunity, initiative and performance. In the next five
years, AutoTrader.com plans to double its staff,
providing even more people a chance to learn,
prosper and contribute to society.
Manheim
It is hard to think of a more important contribution to shaping a better world than keeping
citizens informed. The men and women of Cox
newsrooms have worked 24/7 during the past
year to connect our communities with troops
in Iraq. With reporters like Ron Martz and
photographers like Brant Sanderlin providing
front-line coverage while “embedded”
within military units, these journalists not
only provided excellent coverage, but
also risked their lives.
We are committed to helping
responsible company
Manheim associate Ken Hammill is a
great example of an individual who is
helping to shape a better world. Ken,
a stock-in and receiving supervisor in
Manheim, PA, has been a volunteer firefighter, a Marine, a police officer and a
teacher. Currently, he is a member of the
Susquehanna Valley Make-A-Wish
Foundation® board of directors and an
inspiration to everyone at Manheim.
shape a better world through
and individual actions.
Cox Radio
Cox Radio in Greenville, SC is all about
getting out the vote. Through public
service announcements, public events,
voter registration materials and information on the station’s Web site, listeners are encouraged to register to vote,
learn more about the issues, and, most
importantly, go to the polls to exercise
their right to vote.
Cox Television
When WHIO-TV ex-sportscaster and sales
executive John Condit lost two family
members to cystic fibrosis, he decided to
fight the disease. Combining his charisma
and caring nature, John brought together
local radio and television personalities,
national entertainers and professional
sports stars to create “Celebrity Concert
for Cystic Fibrosis.” His hard work has paid
off with $225,000 for the Cystic Fibrosis
Foundation over the past six years.
17
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Cox employees talk
about Values and Value.
“It’s important to work for a company
that you respect and trust. Through
the years, Cox’s history of integrity
has proven to be the winning formula. It’s increasingly difficult to find
in the business world and it really
distinguishes Cox.”
“Cox is like an extended family.
Employees are treated with respect
and dignity. We get the support we
need. This means creating an environment where employees feel secure
and are encouraged to grow. At Cox,
the personality of every division is
based on a foundation of trust,
integrity and fairness.”
Emelyn Mays
Cox Enterprises
HRIS Assistant
Frank Lai
Cox Enterprises
Senior Tax Specialist
“It’s great working for an innovative, well-run company. It makes
me proud to say that each of our business units leads their
industry. It shows that we’ve got a terrific future ahead of us.”
Joe Broccoli
AutoTrader.com
Internet Consultant
“They really give you the tools to do your job. Cox does
a great job investing in their employees and helping
you to develop as a manager. Their training programs
help mentor leaders and foster professional growth.”
Ed Riley
Cox Communications
Regional Director of Operations
“Cox differs from any other company I have ever
worked for. They offer their employees the ability to find a balance between work and family.
They allow you to diversify your knowledge in
the industry and to search for a career path that
is personally rewarding and fulfilling.”
Janet Hendrixson
Manheim
Assistant General Manager
“I like working for a company that feels a
sense of responsibility about the communities that we live and work in. I think the
example set at the highest level of the company really extends to every one and that we
all have a greater awareness of how our
personal actions can make a difference.”
Joe Salazarte
Cox Enterprises
Meeting Planner
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LOCATIONS
Cox Communications
Following is a list of Cox Communications’ largest operations (those serving 15,000 or more customers).
Arizona
Arizona operation includes Phoenix, Tucson,
Sierra Vista and nearby areas
Arkansas
Bentonville, Fayetteville/Springdale, Fort Smith,
Jonesboro, Russellville and nearby areas*
Tulsa, OK
Stillwater, OK
Muskogee, OK
Humboldt County, CA
New England
McAlester, OK
Cleveland, OH
Bentonville, AR
Omaha, NE
Fayetteville/Springdale , AR
Manhattan/Junction City, KS
Salina, KS
Santa Barbara/Bakersfield, CA
Dodge City/
Garden City, KS
Las Vegas, NV
San Diego, CA
Northern Virginia
Hampton Roads, VA
Roanoke, VA
Wichita, KS
SE Kansas
Rocky Mount, NC
Greenville, NC
Jonesboro, AR
Enid, OK
Orange County/Palos Verdes , CA
Ft. Smith, AR
Topeka, KS
New Bern, NC
Russellville, AR
Oklahoma City, OK
Phoenix, AZ
Middle Georgia
Tucson/Sierra Vista, AZ
Bossier City, LA
West Texas
Tyler, TX
Bryan, TX
Nebraska
Omaha (including Council Bluffs, Iowa)
Pensacola/Ft. Walton Beach, FL
Alexandria, LA
Georgetown, TX
Gainesville/Ocala, FL
New Orleans, LA
Victoria, TX
Lake Charles, LA
Baton Rouge, LA
California
Humboldt County
Orange County/Palos Verdes
San Diego
Santa Barbara/Bakersfield
Nevada
Las Vegas
New England
New England operation encompasses Rhode Island
and portions of Connecticut and Massachusetts
North Carolina
North Carolina operation includes Greenville,
New Bern, Rocky Mount and nearby areas
Florida
Central Florida (Gainesville, Ocala and nearby areas)
Gulf Coast (Pensacola, Ft. Walton Beach and nearby areas)
Georgia
Middle Georgia (Macon, Warner Robins and nearby areas)
Ohio
Cleveland area
Oklahoma
Oklahoma operation includes Oklahoma City, Tulsa,
Enid, Muskogee, Stillwater, McAlester and nearby areas
Kansas
Kansas operation includes Dodge City/Garden City,
Manhattan/Junction City, Salina, Southeast Kansas,
Topeka, Wichita and nearby areas
Texas
Bryan, Georgetown, Tyler, Victoria and nearby areas*
West Texas (Lubbock, Midland, Amarillo, San Angelo,
Abilene and nearby areas. Also includes Clovis,
New Mexico.)
Louisiana
Alexandria, Bossier City, Lafayette, Lake Charles,
New Iberia and nearby areas*
Baton Rouge
New Orleans
Virginia
Hampton Roads
Northern Virginia (Fairfax County and Fredericksburg)
Roanoke
Lafayette, LA
New Iberia, LA
*These locations are part of the Middle America Cox operation, encompassing portions of Arkansas, Louisiana, Missouri, Oklahoma and Texas.
CORPORATE OFFICERS
OPERATIONS MANAGEMENT
James O. Robbins
President and
Chief Executive Officer
James A. Hatcher, Esq.
Senior Vice President,
Legal and Regulatory Affairs
Thomas G. Guthrie
Vice President,
Information Technology Operations
Patrick J. Esser
Executive Vice President and
Chief Operating Officer
Scott A. Hatfield
Senior Vice President and
Chief Information Officer
Scott Hightower
Vice President, Data/Voice
Product Development
Jimmy W. Hayes
Executive Vice President, Finance
Chief Financial Officer
Claus F. Kroeger
Senior Vice President, Operations
John G. Hildebrand
Vice President, Multimedia
Engineering
Christopher J. Bowick
Senior Vice President, Engineering
Chief Technical Officer
Jill Campbell
Senior Vice President, Operations
Dallas S. Clement
Senior Vice President, Strategy
and Development
Mae A. Douglas
Senior Vice President and
Chief People Officer
John M. Dyer
Senior Vice President, Operations
F. William Farina
Senior Vice President,
Advertising Sales
20
Joseph J. Rooney
Senior Vice President, Marketing
Andrew I. Albert
Vice President, Programming
Susan P. Ballance
Controller
Susan W. Coker
Vice President and Treasurer
Ellen M. East
Vice President,
Communications and Public Affairs
William J. Fitzsimmons
Vice President,
Accounting and Financial Planning
Chief Accounting Officer
Steve M. Gorman
Vice President, High Speed
Internet Marketing and
Product Management
J. Lacey Lewis
Vice President, Investor Relations
Sherryl D. Love
Vice President, Materials
Management
Richard A. Mueller
Vice President, Network Planning,
Engineering and Operations
Katherine S. Payne
Vice President, Programming
Carrington F. Phillip, Esq.
Vice President, Regulatory Affairs
David Pugliese
Vice President, Product and
Marketing Management
Robert N. Redella
Vice President, Mergers and
Acquisitions
James H. Renken
Vice President, Operations Support
Jay A. Rolls
Vice President, Telephone
and Data Engineering
Robin H. Sangston, Esq.
Vice President and
Assistant General Counsel
Debbie Siek
Vice President, Customer Care
John P. Spalding, Esq.
Vice President and
Assistant General Counsel
William R. Stemper
Vice President,
Cox Business Services
Mary E. Thigpen
Vice President, Strategy
Mark S. Williams
Vice President,
Engineering Field Operations
Robert C. Wilson
Vice President, Programming
Janet H. Barnard
Vice President and Region
Manager, Middle America
Mark F. Lipford
Vice President and Region
Manager, Las Vegas, NV
Marilyn S. Humphrey
Vice President and General
Manager, Roanoke, VA
Duffy Leone
Vice President,
Operations, San Diego, CA
David A. Bialis
Vice President and
Region Manager, Oklahoma
Gary T. McCollum
Vice President and Region
Manager, Northern Virginia
John Linton
Vice President, Operations,
West Texas
Greg Bicket
Vice President and
Region Manager, New Orleans, LA
J. Stephen Rizley
Vice President and Region
Manager, Arizona
Julie O. McGovern
Vice President
and General Manager,
Santa Barbara/ Bakersfield, CA
Franklin R. Bowers
Vice President and Region
Manager, Hampton Roads, VA
Philip C. Ahlschlager
Vice President and General
Manager, North Carolina
Leo W. Brennan
Vice President and Region
Manager, Orange County, CA
Keith N. Crossley
Vice President and General
Manager, Humboldt, CA
Paul J. Cronin
Vice President and
Region Manager, New England
J. Michael Dyer
Vice President and General
Manager, Middle Georgia
Kimberly C. Edmunds
Vice President and Region
Manager, Kansas
Mike J. Giampietro
Vice President and General
Manager, Central Florida
William K. Geppert
Vice President and Region
Manager, San Diego, CA
L. Keith Gregory
Vice President and General
Manager, Gulf Coast, FL
Percy J. Kirk
Vice President and Region
Manager, Omaha, NE
Kevin H. Haynes
Vice President and General
Manager, Cleveland, OH
Jacqui D. Vines
Vice President and General
Manager, Baton Rouge, LA
Connie S. Wharton
Vice President and General
Manager, West Texas
Nelson Mower
Vice President,
Operations, Arkansas
Jim Ruel
Vice President,
Operations, East Texas
Susan Adams
Vice President, Operations,
Oklahoma West
John F. Bowen
Vice President, Operations,
Oklahoma East
Gary E. Cassard
Vice President, Operations,
Northern Louisiana
Anne Doris
Vice President, Operations,
Tucson, AZ
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NORTH AMERICAN LOCATIONS
Arizona
Manheim’s Arizona Auto Auction
Manheim’s Greater Auto
Auction of Phoenix
Manheim’s Tucson Auto Auction
Manheim
Grantville, PA
38 Locations in the United Kingdom, Spain, Australia
and New Zealand
Manheim, PA
Hatfield, PA
Seattle, WA
Courtice, Ontario
Milton, Ontario
Portland, OR
Newburgh, NY
Minneapolis, MN
Shakopee, MN
Mt. Morris, MI
Detroit, MI
Milwaukee, WI
Chicago, IL
Bolingbrook, IL
Omaha, NE
Denver, CO
Commerce City, CO
Granite City, IL
Fresno, CA
Kansas City, MO
Las Vegas, NV
Springfield, MO
Clarksville, IN
Cranberry Township, PA
Elkridge, MD
Fredericksburg, VA
Harrisonburg, VA
Kenly, NC
Statesville, NC
Nashville, TN
Phoenix, AZ
Darlington, SC
Atlanta, GA
Honolulu, HI
Tucson, AZ
Ft. Worth, TX
Los Angeles, CA
Anaheim, CA
Colorado
Manheim’s Colorado Auto Auction
Manheim’s Denver Auto Auction
Louisville, KY
St. Louis, MO
Mt. Juliet, TN
Albuquerque, NM
Clifton Park, NY
Fairfield, NJ
Port Newark, NJ
Bordentown, NJ
Fort Wayne, IN
Grove City, OH
Cincinnati, OH
Salt Lake City, UT
Hayward, CA
North Dighton, MA
El Paso, TX
San Antonio, TX
Fontana, CA
Dallas, TX
California
Manheim’s Bay City Auto Auction
Manheim’s California Auto
Dealer’s Exchange
Manheim’s Fresno Auto Dealers
Auction
Manheim’s Los Angeles Dealers
Auto Auction
Manheim’s Riverside Auto Auction
Manheim’s San Diego Auto Auction
Manheim’s Southern California
Auto Auction
Orlando, FL
Hattiesburg, MS
Scott, LA
Houston, TX
Slidell, LA
Riverside, CA
Pensacola, FL
Daytona Beach, FL
Lakeland, FL
New Orleans, LA
Tampa, FL
Clearwater, FL
West Palm Beach, FL
Davie, FL
Oceanside, CA
Bayamon, PR
Florida
Manheim’s Central Florida
Auto Auction
Manheim’s Daytona Auto Auction
Manheim’s Florida Auto Auction
of Orlando
Manheim’s Greater Tampa Bay
Auto Auction
Manheim’s Imperial Auto Auction
Manheim’s Lakeland Auto Auction
Manheim’s Lauderdale-Miami
Auto Auction
Manheim’s Orlando Orange County
Auto Auction
Manheim’s Pensacola Auto Auction
Manheim’s St. Pete Auto Auction
Manheim’s West Palm Beach
Auto Auction
Georgia
Manheim’s Atlanta Auto Auction
Manheim’s Bishop Brothers
Auto Auction
Manheim’s Georgia Dealers
Auto Auction
Hawaii
Manheim’s Aloha Auto Auction
Illinois
Manheim’s Arena Auto Auction
Manheim’s Auction Way Sales
Manheim’s Gateway Auto Auction
Manheim’s Greater Chicago
Auto Auction
Indiana
Manheim’s Fort Wayne
Vehicle Auction
Manheim’s Louisville Auto Auction
Kentucky
Manheim’s Mid-America
Auto Auction
Louisiana
Manheim’s Greater New Orleans
Auto Auction
Manheim’s Lafayette Auto Auction
Maryland
Manheim’s Baltimore-Washington
Auto Exchange
Massachusetts
Manheim’s American Auto Auction
Michigan
Manheim’s Detroit Auto Auction
Manheim’s Metro Detroit
Auto Auction
Manheim’s Michigan Auto Auction
New York
Manheim’s Newburgh Auto Auction
Manheim’s Northway Exchange
Auto Auction
North Carolina
Manheim’s Aycock Auto Auction
Manheim’s Statesville Auto Auction
Minnesota
Manheim’s Minneapolis Auto Auction
Manheim’s Northstar Auto Auction
Ohio
Manheim’s Cincinnati Auto Auction
Manheim’s Ohio Auto Auction
Mississippi
Manheim’s Mississippi Auto Auction
Oregon
Manheim’s Portland Auto Auction
Missouri
Manheim’s 166 Auto Auction
Manheim’s Kansas City Auto Auction
Manheim’s St. Louis Auto Auction
Pennsylvania
Manheim’s Butler Auto Auction
Manheim’s Hatfield Auto Auction
Manheim’s Keystone Auto Auction
Manheim’s Auto Auction
Nebraska
Manheim’s Omaha Auto Auction
Nevada
Manheim’s Greater Las Vegas
Auto Auction
Manheim’s Greater Nevada
Auto Auction
New Jersey
Manheim’s National Auto
Dealers Exchange
Manheim’s Skyline Auto Exchange
Manheim’s Skyline Port
Newark Facility
New Mexico
Manheim’s Albuquerque Auto Auction
South Carolina
Manheim’s Clanton’s Auto Auction
Tennessee
Manheim’s Nashville Auto Auction
Manheim’s Tennessee Auto Auction
Texas
Manheim’s Big H Auto Auction
Manheim’s Dallas Auto Auction
Manheim’s Dallas-Fort Worth
Auto Auction
Manheim’s Dealers Auto Auction
of Dallas
Manheim’s El Paso Auto Auction
Manheim’s Fort Worth
Vehicle Auction
Manheim’s San Antonio
Auto Auction
Manheim’s Texas Hobby
Auto Auction
Utah
Manheim’s Utah Auto Auction
Virginia
Manheim’s Fredericksburg
Auto Auction
Manheim’s Harrisonburg
Auto Auction
Washington
Manheim’s South Seattle
Auto Auction
Wisconsin
Manheim’s Metro Milwaukee
Auto Auction
Puerto Rico
Manheim’s Caribbean Auto
Dealers Exchange
Canada
Manheim’s Oshawa
Dealers Exchange
Manheim’s Toronto
Auto Auction
MANAGEMENT:
EXECUTIVE
CORPORATE
OPERATIONS
SALES
OTHER BUSINESSES
INTERNATIONAL LOCATIONS
Dean H. Eisner
President and
Chief Executive Officer
Diane F. Barton
Vice President, Marketing
David M. Berkstresser
Vice President, Operations
Michael P. Lasini
Vice President, Sales
Jamie D. Porter
Executive Vice President,
Operations
Michael W. Broe
Vice President,
Career Development
and Human Resources
Tony Giurato
Vice President, Operations
Michael F. Moumousis
Vice President, Business Planning
John Bailey
Managing Director,
Manheim Europe
Kyle E. Ohman
Vice President, Operations
Charles E. Novince
Vice President, National Accounts
Richard Deckard
Senior Vice President,
Technology
Michael Lang
Vice President, New Product
and Market Development
Daniel E. Thomas
Vice President, Operations
Michael L. Russo
Vice President, National Accounts
Michael J. Langhorne
Senior Vice President,
Chief Financial Officer
Jeffrey J. Lenar
Vice President, Real Estate
Keith N. Williams
Vice President, Operations
William A. Tiedemann
Vice President, Operations
Australia
Fowles Auction Group – Adelaide
Fowles Auction Group – Brisbane
Fowles Auction Group – Canberra
Fowles Auction Group – Hobart
Fowles Auction Group – Launceston
Fowles Auction Group – Melbourne
Fowles Auction Group – Newcastle
Fowles Auction Group – Perth
Fowles Auction Group – Sydney
Fowles Auction Group – Townsville
Portfolio Australia – Melbourne
Ralph M. Liniado
Senior Vice President,
Development
Harold J. Logan
Senior Vice President,
Marketing
Nick Peluso
Senior Vice President, Sales
Joe Luppino
Vice President,
Chief Technology Officer
Michael L. McKinney
Vice President, Dealer Sales
David Munnikhuysen
Vice President, Support Services
Thomas Nohstadt
Vice President, Development
David R. Nutter
Vice President, Allied Businesses
Berta M. Phelps
Vice President, Best Practices
J. David Young
Vice President, Operations
Mark J. Brunn
Vice President and
General Manager,
Remarketing Solutions
Kelly G. Conger
President, Dent Wizard
David Fowles
Managing Director,
Manheim Asia-Pacific
Leon L. Lyon
Vice President and
General Manager – MAFS
Belgium
Portfolio Europe – Antwerp
England
Manheim Auctions
Manheim Auctions
Manheim Auctions
Manheim Auctions
Manheim Auctions
Manheim Auctions
Manheim Auctions
Manheim Auctions
Manheim Auctions
Commercials
– Birmingham
– Bristol
– Clochester
– Coventry
– Gloucester
– Haydock
– Knottingley
– Leeds
Leeds –
Manheim Auctions – Leicester
Manheim Auctions – Manchester
Manheim Auctions – Mansfield
Manheim Auctions – Middlesbrough
Manheim Auctions – Northampton
Manheim Auctions – Rotherham
Manheim Auctions – Washington
Manheim Auctions – Wimbledon
Portfolio Europe – Manchester
Vehicle Remarketing Solutions – Coventry
KAH Systems – Newcastle upon Tyne
New Zealand
Fowles Auction Group – Auckland
Fowles Auction Group – Christchurch
Fowles Auction Group – Wellington
Scotland
Manheim Scottish Auctions – Glasgow
Spain
Manheim Directo – Madrid
Thailand
Manheim Asia Pacific – Bangkok
Robert W. Pohle
Vice President, Special Operations
22
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DAILIES CIRCULATION
Cox Newspapers
Springfield, OH
Dayton, OH
Hamilton, OH
Washington, D.C.
Middletown, OH
Tarboro, NC
Rocky Mount, NC
Elm City, NC
Grand Junction, CO
Norfolk, VA
Elizabeth City, NC
Greenville, NC
The Atlanta Journal-Constitution (GA)
Austin American-Statesman (TX)
The Palm Beach Post (FL)
Dayton Daily News (OH)
Waco Tribune-Herald (TX)
The Daily Sentinel (Grand Junction, CO)
Longview News-Journal (TX)
Springfield News-Sun (OH)
Journal-News (Hamilton, OH)
The Daily Reflector (Greenville, NC)
The Middletown Journal (OH)
Rocky Mount Telegram (NC)
The Lufkin Daily News (TX)
The Daily Advance (Elizabeth City, NC)
The Daily Sentinel (Nacogdoches, TX)
News Messenger (Marshall, TX)
Palm Beach Daily News (FL)
Total
DAILY
SUNDAY
391,574
182,999
166,951
143,608
40,617
29,935
29,257
29,178
22,162
20,862
20,622
14,444
13,806
10,812
8,387
6,807
5,818
636,807
235,125
206,145
196,356
49,421
34,083
36,391
36,542
24,543
23,240
22,724
16,747
16,099
10,700
10,227
7,346
6,696
1,137,839
1,569,192
Charlotte, NC
Source: Internal Annual Average Circulation as of December 31, 2003
Greenville, SC
Atlanta, GA
Waco, TX
Austin, TX
Marshall, TX
Longview, TX
Nacogdoches, TX
Lufkin, TX
Largo, FL
Jay R. Smith
President
Sanford Schwartz
Executive Vice President
Jay Campbell
Vice President,
Circulation
Cathy Coffey
Vice President,
Advertising
Susan S. Davidson
Vice President,
Human Resources
Karla Garrett Harshaw
Senior Editor,
Community Newspapers
Caroline C. John
Group Vice President,
Community Newspapers
Vice President, Marketing
Mark P. Mansfield
President,
Cox Newsprint Supply, Inc.
24
Stan Richmond
Vice President,
Operations
Buddy Solomon
Vice President and
Chief Financial Officer
449,707
46,055
41,480
21,727
21,520
13,744
13,100
11,544
5,483
4,890
4,881
4,620
3,529
3,266
3,260
3,218
2,990
2,707
2,264
1,996
1,853
1,518
1,184
Total
666,536
West Palm Beach, FL
PUBLISHERS
Michael Q. Parker
Vice President,
Internet Strategy
and Solutions
Florida Pennysaver (West Palm Beach, FL)
Western Star (Lebanon, OH)
Pulse-Journal (Mason, OH)
The Nickel-Grand Junction (Grand Junction, CO)
Fairfield Echo (OH)
The Duplin Times (Kenansville, NC)
Telegram Advantage (Rocky Mount, NC)
Oxford Press (OH)
North Lake Travis (Lago Vista, TX)
The Chowan Herald (Edenton, NC)
The Enterprise (Williamston, NC)
Bastrop Advertiser (TX)
Beaufort-Hyde News (Belhaven, NC)
Bertie Ledger-Advance (Windsor, NC)
Pflugerville Pflag (TX)
Lake Travis View (Austin, TX)
Westlake Picayune (Westlake Hills, TX)
Smithville Times (TX)
Standard Laconic (Snow Hill, NC)
Times-Leader (Ayden-Grifton, NC)
Farmville Enterprise (NC)
Perquimans Weekly (Elizabeth City, NC)
Weekly Herald (Robersonville, NC)
Source: Internal Annual Average Circulation as of December 31, 2003
Newspapers
Other Operations
MANAGEMENT
NON-DAILIES CIRCULATION
RELATED OPERATIONS
LOCATION
MANAGEMENT
Valpak
Largo, FL, and
Elm City, NC
William B. Disbrow, President & CEO
Cox Custom Media
Greenville, SC
Todd H. Taylor, President
PAGAS Mailing Services
Tarboro and
Charlotte, NC
Jeffrey J. Means, CEO
Atlanta, GA
Joseph R. Gorman, President & CEO
Norfolk, VA
Conrad M. Hall, President & CEO
Gary Borders
The Lufkin Daily News (TX)
Glenn McCutchen
Longview News-Journal (TX)
Edwina Blackwell Clark
Journal-News (Hamilton, OH)
The Middletown Journal (OH)
George Orbanek
The Daily Sentinel
(Grand Junction, CO)
Karla DeLuca
The Daily Sentinel
(Nacogdoches, TX)
Joyce Reingold
Palm Beach Daily News (FL)
SP Newsprint
Dan C. Savage
Waco Tribune-Herald (TX)
Trader Publishing Co.
William R. Swaim
Springfield News-Sun (OH)
Washington, D.C. News Bureau
Washington, D.C.
Andrew N. Alexander, Bureau Chief
COXnet
Atlanta, GA
John Reetz, General Manager
Douglas E. Franklin
Dayton Daily News (OH)
Tom Giuffrida
The Palm Beach Post (FL)
Tim Hobbs
The Daily Advance
(Elizabeth City, NC)
Roger S. Kintzel
The Atlanta Journal-Constitution (GA)
D. Jordan Whichard III
The Daily Reflector
(Greenville, NC)
(33% owned)
(50% owned)
Raye P. Woodin III
Rocky Mount Telegram (NC)
Michael A. Laosa
Austin American-Statesman (TX)
Phil Latham
The Marshall News Messenger (TX)
25
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Cox Television
Seattle, WA
New York City, NY
Johnstown, PA
Steubenville, OH
Reno, NV
San Francisco, CA
Dayton, OH
Pittsburgh, PA
Washington, D.C.
Charlotte, NC
Atlanta, GA
El Paso, TX
Orlando, FL
Television
Related Operations
FIRM
LOCATION
California
TeleRep-Los Angeles
TeleRep-San Francisco
HRP-Los Angeles
HRP-San Francisco
MMT-Los Angeles
MMT-San Francisco
Los Angeles
San Francisco
Los Angeles
San Francisco
Los Angeles
San Francisco
Florida
TeleRep-Miami
HRP-Tampa
MMT-Tampa
Miramar
Tampa
Tampa
Georgia
TeleRep-Atlanta
HRP-Atlanta
MMT-Atlanta
Atlanta
Atlanta
Atlanta
Illinois
TeleRep-Chicago
HRP-Chicago
MMT-Chicago
Chicago
Chicago
Chicago
Massachusetts
TeleRep-Boston
HRP-Boston
MMT-Boston
Boston
Boston
Boston
Michigan
TeleRep-Detroit
HRP-Detroit
MMT-Detroit
Detroit
Southfield
Troy
Minnesota
TeleRep-Minneapolis
HRP-Minneapolis
MMT-Minneapolis
MANAGEMENT
Andrew S. Fisher
President
Bruce R. Baker
Executive Vice President
Sterling E. Davis
Vice President, Engineering
Amelia DiVenere
Vice President,
Finance and Administration
William M. Spell
Vice President,
Sales and Marketing
Minneapolis
Minneapolis
Minneapolis
FIRM
LOCATION
Missouri
TeleRep-St. Louis
HRP-St. Louis
MMT-St. Louis
St. Louis
St. Louis
St. Louis
New York
TeleRep-New York
HRP-New York
MMT-New York
New York
New York
New York
North Carolina
TeleRep-Charlotte
HRP-Charlotte
MMT-Charlotte
Charlotte
Charlotte
Charlotte
Ohio
TeleRep-Cleveland
Cleveland
Pennsylvania
TeleRep-Philadelphia
HRP-Philadelphia
MMT-Philadelphia
Philadelphia
Philadelphia
Philadelphia
Texas
TeleRep-Dallas
TeleRep-Houston
HRP-Dallas
MMT-Dallas
Dallas
Houston
Dallas
Dallas
Virginia
HRP-Washington, DC
Arlington
Washington
TeleRep-Seattle
HRP-Seattle
MMT-Seattle
Seattle
Seattle
Kent
RELATED OPERATIONS
Deborah A. Thomas
Vice President,
Human Resources
TeleRep
New York
Steven J. Herson, President
John D. Tramontanis
Controller
Harrington, Righter & Parsons, Inc.
New York
Murray L. Berkowitz, President
David F. Grayson
Director, Cox Retail Marketing
Shereta Williams
Director,
Development & Digital Services
MMT Sales
New York
Larry Strumwasser, President
News Bureau
Washington, D.C.
Heidi Wiedenbauer, Bureau Chief
STATION
MARKET
KTVU-TV
KICU-TV
WSB-TV
KIRO-TV
WFTV-TV
WRDQ-TV
WPXI-TV
WSOC-TV
WAXN-TV
WHIO-TV
WJAC-TV
KFOX-TV
KRXI-TV
KAME-TV
WTOV-TV
San Francisco/Oakland
San Jose/San Francisco
Atlanta
Seattle
Orlando
Orlando
Pittsburgh
Charlotte
Charlotte
Dayton
Johnstown
El Paso
Reno
Reno
Steubenville
MARKET SIZE*
5
5
9
12
20
20
22
28
28
59
96
100
116
116
151
AFFILIATION
GENERAL MANAGER
FOX
IND
ABC
CBS
ABC
IND
NBC
ABC
IND
CBS
NBC
FOX
FOX
UPN
NBC
Jeff Block
Tom Raponi
Greg Stone
John Woodin
Bill Hoffman
Bill Hoffman
Ray Carter
Lee Armstrong
Lee Armstrong
Harry Delaney
Dick Schrott
John Witte
Marty Ozer
Marty Ozer
Tim McCoy
*Market size by population according to Nielsen.
26
27
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Cox Radio
Bridgeport, CT
Stamford/Norwalk, CT
Atlanta
WSB-AM
WALR-FM
WFOX-FM
WSB-FM
WBTS-FM
WBHJ-FM
WBHK-FM
WZZK-FM
WBPT-FM
WAGG-AM
WODL-FM
WZZK-AM (formerly WRJS-AM)
WHKO-FM
WHIO-AM
WZLR-FM
WDPT-FM
WJMZ-FM
WHZT-FM
1
4
23
5
9
1
1
3
8
12
14
24
2
6
6
13
2
2
News/Talk
Urban Adult Contemporary
Urban Contemporary
Adult Contemporary
Rhythmic CHR
Hip Hop
R&B/Soul
Country
80’s
Gospel
Oldies
Classic Country
Country
News/Talk
Classic Rock
80’s
Urban
Rhythmic CHR
Honolulu
KCCN-FM
KRTR-FM
KXME-FM
KINE-FM
KGMZ-FM (2)
1
2
4
4
7
Hawaiian CHR
Michael Kelly
Adult Contemporary
Rhythmic CHR
Hawaiian Adult Contemporary
Oldies
Houston
KLDE-FM
KTHT-FM
KKBQ-FM
KHPT-FM
WFYV-FM
WAPE-FM
WOKV-AM
WMXQ-FM
WKQL-FM
WBAB-FM (3)
WHFM-FM (3)
WBLI-FM
WVEZ-FM
WSFR-FM
WRKA-FM
WPTI-FM
8
10
11
14
1
2
2
4
5
Oldies
Country Legends
Country
80’s
Classic Rock
CHR
News/Talk
80’s
Oldies
1
(–)
2
2
5
5
10
Mainstream Rock
Mainstream Rock
CHR
Adult Contemporary
Classic Rock
Oldies
80’s
Austin Vali
WEDR-FM
WHQT-FM
WPYM-FM
WFLC-FM
2
2
7
7
Urban Contemporary
Urban Adult Contemporary
Dance CHR
Hot Adult Contemporary
Jerry Rushin
WHTQ-FM
WMMO-FM
WWKA-FM
WDBO-AM
WCFB-FM
WPYO-FM
WKLR-FM
WKHK-FM
WDYL-FM
WMXB-FM
1
6
3
3
5
10
1
2
3
3
Classic Rock
Rock Adult Contemporary
Country
News/Talk
Urban Adult Contemporary
Rhythmic CHR
Classic Rock
Country
New Rock
Hot Adult Contemporary
KONO-FM (4)
KONO-AM (4)
KCYY-FM
KELZ-FM (formerly KCJZ-FM)
KKYX-AM
KISS-FM
KSMG-FM
1
(–)
2
8
17
1
11
Oldies
Oldies
Country
Adult CHR
Classic Country
Active Rock
Hot Adult Contemporary
Marty Choate
WPLR-FM
WYBC-FM (2)
WEZN-FM
WKHL-FM
WEFX-FM
WSTC-AM
WNLK-AM
1
2
2
5
6
27
31
Classic Rock/Mainstream
Urban Adult Contemporary
Adult Contemporary
Oldies
Classic Rock
News/Talk
News/Talk
Kim Guthrie
WWRM-FM
WDUV-FM
WPOI-FM
WSUN-FM
WXGL-FM (formerly WBBY-FM)
WHPT-FM
2
4
6
4
9
10
Adult Contemporary
Soft Adult Contemporary
80’s
Alternative Rock
Classic Hits
Classic Rock
Howard Tuuri
KWEN-FM
KRMG-AM
KRTQ-FM
KJSR-FM
KRAV-FM
2
3
3
4
4
Country
News/Talk
Active Rock
Classic Rock
Adult Contemporary
Dayton
Long Island, NY
Dayton, OH
Greenville-Spartanburg
Richmond, VA
Louisville, KY
Greenville/Spartanburg, SC
Tulsa, OK
Atlanta, GA
Birmingham, AL
Honolulu, HI
Jacksonville, FL
Jacksonville
Houston, TX
San Antonio, TX
Orlando, FL
Tampa, FL
Miami, FL
Long Island
Louisville
Miami
MANAGEMENT
Orlando
Robert F. Neil
President and
Chief Executive Officer
Marc W. Morgan
Executive Vice President and
Chief Operating Officer
Richard A. Ferguson
Executive Vice President
Neil O. Johnston
Vice President and
Chief Financial Officer
Richard A. Reis
Group Vice President
Caroline J. Devine
Regional Vice President
Kimberly A. Guthrie
Regional Vice President
Jarrett A. O’Connor
Regional Vice President
Richmond
San Antonio
Robert B. Reed
Regional Vice President
Gregg A. Lindahl
Vice President of CXRi
Roxann L. Miller
Vice President of Research
Southern Connecticut
New Haven
Bridgeport/Fairfield County
Stamford-Norwalk
Tampa
Tulsa
28
FORMAT
VICE PRESIDENT/
GENERAL MANAGER
STATION
Birmingham
New Haven, CT
RANK IN
TARGET
MARKET (1)
David Meszaros
Tony Kidd
Chris Wegmann
David DuBose
Donna Hall
Steve Sinicropi
Caroline Devine
Dick Williams
Rolf Pepple
Mike Disney
Debbie Morel
Bill Hendrich
Brian Elam
Steve McCall
Virgil Thompson
Robin Faller
Jay O’Connor
Source: Arbitron Market Reports
four-book average for Winter 2003,
Spring 2003, Summer 2003 and
Fall 2003.
(1)
Metropolitan market served; city
of license may differ.
(2)
Station operated by Cox Radio
under a Joint Sales Agreement.
(3)
Audience share and audience rank
information for WBAB-FM and
WHFM-FM are combined because
the stations are simulcast.
(4)
Audience share and audience rank
information for KONO-FM and
KONO-AM are combined because
the stations are simulcast.
Dan Lawrie
29
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MARKETS WITH FIELD SALES REPRESENTATIVES
Alabama
Birmingham
Mobile
AutoTrader.com
Arizona
Phoenix
Boston, MA
Chicago, IL
California
Fresno
Los Angeles
Orange County
Riverside
San Bernardino
San Diego
San Francisco
San Jose
Colorado
Denver
Colorado Springs
Norfolk, VA
Connecticut
New Haven
Stratford
Los Angeles, CA
Atlanta, GA
Delaware
Wilmington
Dallas, TX
Florida
Ft. Lauderdale
Jacksonville
Miami
Naples
Orlando
Tampa
Georgia
Atlanta
Iowa
Des Moines
Idaho
Boise
Illinois
Chicago
Peoria
Indiana
Indianapolis
Kansas
Wichita
Kentucky
Frankfort
Louisville
Louisiana
Baton Rouge
New Jersey
Newark
Tennessee
Chattanooga
Massachusetts
Boston
New Mexico
Albuquerque
Maryland
Annapolis
Baltimore
Nevada
Las Vegas
Texas
Austin
Corpus Christi
Dallas/Fort Worth
El Paso
Houston
Lubbock
San Antonio
Maine
Portland
Michigan
Detroit
Minnesota
Minneapolis
Missouri
Kansas City
Springfield
St. Louis
Mississippi
Jackson
North Carolina
Charlotte
Raleigh
New Hampshire
Manchester
Regional Offices
Headquarters
Fort Lauderdale, FL
New York
Albany
New York City
Rochester
Ohio
Cleveland
Columbus
Oklahoma
Oklahoma City
Oregon
Portland
Pennsylvania
Harrisburg
Philadelphia
Pittsburgh
Rhode Island
Providence
Utah
Salt Lake City
Virginia
Norfolk
Richmond
Roanoke
Washington
Seattle
Vancouver
Wisconsin
Madison
Milwaukee
West Virginia
Huntington
South Carolina
Columbia
Greenville
Cox Enterprises, Inc.
MANAGEMENT
Chip Perry
President and
Chief Executive Officer
Beth Jordan
Vice President,
Sales Operations
Jim McKnight
Chief Operating Officer
Davis Ray
Vice President,
Dealer Services
Bill Templeton
Chief Financial Officer
Sue Boehlke
Chief Enterprise
Initiatives Officer
Joe George
Chief Product Officer
Boston, MA
Chicago, IL
Dallas, TX
Ft. Lauderdale, FL
Sylvia Taylor
Vice President,
Human Resources
Clark Wood
Vice President,
Marketing
Rebecca Watson
Chief Information Officer
Jim Dyer
General Manager,
Classified Advertising
Hal Greene
Vice President,
Dealer Sales
Greg Easterly
General Manager,
Auction-Style Listings
30
OTHER OPERATIONS
REGIONAL OFFICES
Los Angeles, CA
Norfolk, VA
David Crawford
Regional Director (Northeast)
Eric Webb
Regional Director (Midwest)
Craig Hunt
Regional Director (Southwest)
Fred Prybol
Regional Director (South)
Alan Smith
Coordinating Director (West)
John McCormick
Coordinating Director (Mid-Atlantic)
Clarendon Farms, Inc.
Hualalai Land Corp.
Burton, SC
Kailua-Kona, HI
Ted R. Moring, Farm Manager
Franklin T. Boteilho, Ranch Manager
HEADQUARTERS
Atlanta, GA
31
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Cox Enterprises
Board of Directors
SEATED LEFT TO RIGHT
James C. Kennedy, Anne Cox Chambers, Barbara Cox Anthony, Paul J. Rizzo, Thomas O. Cordy
BACK LEFT TO RIGHT
Dennis Berry, Robert C. O’Leary, Richard L. Braunstein, David E. Easterly, Arthur M. Blank, Carl R. Gross
Barbara Cox Anthony
Chairman,
Dayton Newspapers
Anne Cox Chambers
Chairman,
Atlanta Newspapers
Dennis Berry
President and
Chief Operating Officer,
Cox Enterprises, Inc.
32
Arthur M. Blank
Co-Founder and Retired Chairman,
Home Depot, Inc.
Chairman, The Arthur M. Blank
Family Foundation, AMB Group, LLC
and the Atlanta Falcons
Richard L. Braunstein
Member,
Dow, Lohnes & Albertson, PLLC
Thomas O. Cordy
Retired President and
Chief Executive Officer,
The Maxxis Group, Inc.
James C. Kennedy
Chairman and
Chief Executive Officer,
Cox Enterprises, Inc.
David E. Easterly
Vice Chairman,
Cox Enterprises, Inc.
Robert C. O’Leary
Executive Vice President and
Chief Financial Officer,
Cox Enterprises, Inc.
Carl R. Gross
Retired Senior Vice President
and Chief Administrative Officer,
Cox Enterprises, Inc.
Retired President,
Cox Newsprint Supply
Paul J. Rizzo
Retired Vice Chairman,
IBM
cover.cgla.R3
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Cox
Enterprises
At-A-Glance
Page 2
Cox Communications
Manheim
Cox Newspapers
Cox Television
Cox Radio
AutoTrader.com
Cox Communications is one of the largest broadband communications companies in the U.S.,
delivering cable TV, high-speed Internet and
telecommunications services, as well as new
advanced services including high-definition TV.
Cox Communications is a publicly traded company (NYSE: COX), of which Cox Enterprises
owns approximately 63%.
Manheim is the world’s leading provider of used
vehicle services and marketplaces for the millions of cars that change hands every year.
Manheim supports sellers in getting the maximum value for their vehicles, and provides buyers a reliable and safe market to purchase a wide
array of cars. Technological innovation is incorporated at every stage of Manheim’s processes
including: inspections, dealer floor planning,
vehicle transportation, title management, registration, repossession, marketing, call centers,
managed remarketing, consulting, market
research, reconditioning, certification, fleet management, training, marshalling, end-of-term lease
management, auctions and information
management.
Cox Newspapers is one of the nation’s 10 largest
newspaper publishing enterprises, with 17 daily
papers and 23 non-dailies. Cox Newspapers operates a direct mail business, distributes classified
advertising publications, creates customized
newsletters and owns one-third of a newsprint
manufacturing business.
Cox Television operates both network-affiliated
and independent television stations across the
country as well as local cable channels. In addition to its broadcasting entities, Cox Television
owns three television advertising sales rep
firms, which together are number one in this
industry segment.
BY THE NUMBERS
BY THE NUMBERS
Cox Radio is the third largest radio broadcasting
company in the United States in terms of revenues, and is the largest pure-play radio station
operator in the country. The company operates,
acquires and develops radio stations that advance
its clustering strategy, primarily in the Sun Belt.
Cox Radio is a publicly traded company (NYSE:
CXR), of which Cox Enterprises owns approximately 62%.
AutoTrader.com, headquartered in Atlanta, GA,
is the world’s largest online auto classifieds
marketplace and consumer information Web
site. Through innovative merchandising products,
AutoTrader.com unites buyer and seller online –
dramatically improving the way people research,
locate and advertise vehicles. Cox Enterprises
is the majority owner of AutoTrader.com.
Revenues: $1.4 billion
Employees: 16,000
Revenues: $636 million
Employees: 2,700
BY THE NUMBERS
Valpak
RELATED OPERATIONS
Revenues: $2.4 billion
Employees: 32,000
National direct mail advertising
Cox Custom Media
TeleRep
Harrington, Righter & Parson
MMT Sales
Commercial newsletter publishing
Television advertising sales
Manheim registers to sell 10 million vehicles at
its 116 locations worldwide and online.
Trader Publishing
HIGHLIGHTS OF THE YEAR
RELATED OPERATIONS
(50% owned)
Vehicle, employment and real estate guides
Manheim Automotive Financial Services
SP Newsprint
BY THE NUMBERS
COX ENTERPRISES
is one of the nation’s leading
media companies and providers
of automotive services. We are a
Revenues: $5.8 billion
Employees: 22,000
Cox Communications provides communications
and entertainment services to 6.6 million total
residential customers in 22 states, including 6.3
million basic cable subscribers. It serves more
than 100,000 commercial customers.
Top 10 national player, based on
RELATED OPERATIONS
revenues, in every major business
Cox Media
category where we compete.
Advertising sales
Cox Business Services
Voice, video and data services for commercial
customers
HIGHLIGHTS OF THE YEAR
2003 REVENUES: $10.7 billion
10-YEAR ANNUAL GROWTH RATE: 15%
EMPLOYEES: 77,000
Financing, insurance and related services
Cox Newspapers publishes 17 daily newspapers
with a Sunday circulation of 1.57 million.
Cox Television operates 15 stations and 2 local
cable channels in 11 markets reaching 30 million
viewers and a Washington, D.C. bureau.
RELATED OPERATIONS
(33% owned)
Recycled newsprint producer
• Posted record financial results for the year
despite a difficult advertising environment.
• For the third year in a row the news programs
for the TV stations have scored a # 1 market
ranking in 90% of our local newscasts.
• Cox Television sales teams continue to set
the marketplace sales leadership in 9 of 11 of
their markets.
• Achieved excellent financial results, including
revenue growth of 14% and operating cash
flow growth of 19%.
• Added 1.2 million revenue generating units of
advanced services: Cox High Speed Internet,
Cox Digital Cable and Cox Digital Telephone.
Automotive paintless dent removal
HIGHLIGHTS OF THE YEAR
• Flagship WSB-TV maintained superior news
share in face of NBC competitor’s shift of
Dr. Phil to 5:00 PM time period.
Manheim Government Services
Disposal services for government and utilities
• Posted record performance at Valpak and
Greenville, NC and Grand Junction, CO newspapers despite soft economic conditions.
• KIRO-TV received the Edward R. Murrow
News Award for “Overall Excellence” in local
television news.
HIGHLIGHTS OF THE YEAR
• Internet advertising revenue increased 47%.
• Local billings in the TV group now comprise an
historical 60% of billings through aggressive
sales growth initiatives.
• Increased number of “bundled” customers
(those subscribing to at least two Cox services)
by 37% to 2.3 million.
• Received the only A+ rating among all broadband Internet service providers from PC
Magazine. Won the highest honor in J.D.
Power and Associates’ 2003 Residential Local
Telephone Customer Satisfaction Study in
the Western Region.
Dent Wizard
• Sold $55 billion worth of vehicles.
• Generated nearly $1 billion in value-added
services including reconditioning, financing,
remarketing, etc.
PAGAS Mailing Services
Direct mail advertising
• Continued to advance employee training at
all levels.
• Record revenues and operating cash flow at
50%-owned Trader Publishing.
• Manheim Simulcast expanded to 70 auctions
and more than 300 lanes.
Cox Radio operates 78 stations in 18 markets
reaching 13 million listeners each week.
HIGHLIGHTS OF THE YEAR
Remarketing Solutions
Resale services for vehicle consignors
Revenues: $426 million
Employees: 2,200
• Maintained ratings company-wide, ending the
year with 86% of our stations ranked in the top
10 in their target demographic.
• Continued to strengthen the balance sheet by
focusing on debt repayment.
• Reformatted WFOX-FM in Atlanta, GA from
Oldies to Urban.
• Effectively managed business in the shortterm for the benefit of the long-term, keeping
our expenses down while still investing in our
station brands.
Management
James C. Kennedy
Chairman and Chief Executive Officer
Marybeth H. Leamer
Vice President, Human Resources
David E. Easterly
Vice Chairman
Michael J. Mannheimer
Vice President, Materials Management
Revenues: $134 million
Employees: 800
Dennis Berry
President and Chief Operating Officer
AutoTrader.com aggregates in a single location
more than 2.3 million vehicle listings from 37,000
dealers and 250,000 private owners. This provides
the largest selection of vehicles attracting more
than 7 million unique visitors every month.
Robert C. O’Leary
Executive Vice President and Chief Financial Officer
Andrew A. Merdek
Vice President, Legal Affairs,
General Counsel and Secretary
HIGHLIGHTS OF THE YEAR
Preston B. Barnett
Vice President and General Tax Counsel
BY THE NUMBERS
BY THE NUMBERS
Cox Enterprises
• Increased revenue to $134 million in 2003, or
49% on a same store basis.
Timothy W. Hughes
Senior Vice President, Administration
Gregory B. Morrison
Vice President and Chief Information Officer
Alexander V. Netchvolodoff
Senior Vice President, Public Policy
Scott Whiteside
Vice President, Business Development
• Signed up 10,000th paying dealer and increased
the customer base by 2,649 dealers, or 34%
in 2003.
John G. Boyette
Senior Vice President, Investments
and Administration
• Increased Web site traffic from 6.3 million to
7.3 million average monthly visitors, or 15%
in 2003.
Richard D. Huguley
Vice President, Development
John C. Williams
Vice President, Marketing
• Increased average monthly page views in 2003
by 33% to 274 million.
Richard J. Jacobson
Vice President and Treasurer
Alexandra M. Wilson
Vice President, Public Policy
Thomas B. Whitfield
Vice President, Direct Marketing
• Bob Neil named Radio Ink Magazine “Executive
of the Year.”
• Named first woman to the Board of Directors,
Juanita Baranco.
• Transition to Internet Broadcasting Systems,
Inc. Web platform successfully completed with
unique visitors up 55% and page views up
39% by year end.
• The three Cox-owned national representation firms now handle more than half of all
the national spot money placed with nonnetwork-owned television stations.
Cox Enterprises’ Heritage Center tells the story of our past, present and future.
James O. Robbins
President and
Chief Executive Officer
Dean H. Eisner
President and
Chief Executive Officer
Jay R. Smith
Andrew S. Fisher
Robert F. Neil
Chip Perry
President
President
President and
Chief Executive Officer
President and
Chief Executive Officer
Location
Cox Enterprises, Inc.
6205 Peachtree Dunwoody Road
Atlanta, GA 30328
(678) 645-0000
www.coxenterprises.com
Cox Media Hot Line
1-877-4-COXNEWS
(1-877-426-9639)
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COX ENTERPRISES, INC.
2003 ANNUAL REPORT
Cox Enterprises, Inc. 6205 Peachtree Dunwoody Road Atlanta, GA 30328 (678) 645-0000 www.coxenterprises.com
Brant Sanderlin
Cox Newspapers
Photographer
Peter Spriggs
Cox Radio
Program Director
Mario Mendoza
Cox Television
General Sales Manager
Values Building Value
Sharon R. Dean
Cox Enterprises
Manager, Learning Solutions