2012 Newsletters - QueensLanding.org
Transcription
2012 Newsletters - QueensLanding.org
NEWS CHESTER, MD • May 2012 President’s Report + Positives The State of the Units 1.Queen’s Landing is a beautiful waterfront property. 2.Our Board of Directors is a diverse group of dedicated volunteers who have coalesced into an efficient working group. To expedite our learning curve, Legum and Norman, our management company, sponsored a general orientation session for the Board on Saturday, January 7, 2012, to review how we can function better and how we can better use the resources offered by our management company. On March 3, 2012, Legum and Norman sponsored a financial workshop where we reviewed financial statements. 3.We have begun our four-year restoration project that should minimize the water intrusion problems and help to reduce maintenance cost and insurance claims. Theoretically, the special assessment for the restoration project should help control future operating expenses. 4.We are in the midst of a project to replace the poly butylene pipe from the curb stop (connection to the county line) into the unit. We have been budgeting about 28 units per year, leaving us with 137 units or 5+ years to completion. We may need to expedite this project. See the discussion in the insurance section below. According to our insurance broker, it is not a matter of whether there is a pipe failure; it is a matter of when there will be a pipe failure. It is believed that oxidants in the public water supplies, such as chlorine, react with the polybutylene piping and acetyl fittings causing them to scale and flake and become brittle. Microfractures result and the basic structural integrity of the system is reduced. Thus, the system becomes weak and may fail without warning causing damage to the building structure and personal property. In addition, we need to start a discussion regarding removing the polybutylene pipe from individual units. Unit owners are responsible for the inside piping. We have a rough estimate of about $4,000 to replace the inside piping. Buildings 29, 30, 53, 54 and 55 have polyethylene piping that is good. IF YOU ARE DOING AN INTERNAL RENOVATION HAVE YOUR CONTRACTOR CHECK THE PIPES. – Negatives 1.We have to do a better job communicating with the community. 2.We have to improve our budgeting process. The last few years we have been running a deficit: • 2008 audit reported an $89,000 operating deficit. • 2009 audit reported an $11,827 operating deficit. • 2010 audit reported a $49,000 operating deficit. • In 2012, our management company suggested a 15% increase in monthly condo fees for FY2012 but the Board increased fees 9%. continued on page 2 BOARD MEETING DATES All meetings start at 7 pm May 21 June 18* July 16 August 20* September 17* October (Annual Meeting TBD) November 19 *Short Board Meeting followed by Town Hall Meeting T H E ST A TE O F T H E U NITS As a result of running deficits, our replacement reserves are not as high as they should be. That is why we had to have a special assessment to fund the restoration project. A community our size and our age, should have a replacement reserve fund of $2 million or more. However, we only have a little more than $300,000 in our replacement reserve fund. Accordingly, we need to start thinking about how to pay for, among other things, repairs to the pool, new roofs, and resurfacing the parking lots. Unless we change our budgeting process, we are looking at another special assessment. insurance Our insurance broker Robin Manougian summarized our status as follows: “It’s really the Master Policy that I am most concerned about renewing [in 2012] since that’s the policy that has taken the property damage hits. As we discussed, until a lot of the repairs have been made, and especially until the polybutylene pipes are 100% replaced (units included), we will have our work cut out for us. I am going to do my very best to keep the current policy through Miller’s in force, but I know that we will probably face a much higher water damage deductible and certainly a wind deductible of probably 2% per building given the Association’s proximity to the Chester River. Even with these changes, the Miller’s policy will still be a better option than going into the Excess and Surplus lines market where those things would be applied anyway, and we’d also have a much, much higher premium and less broad coverage. Again, this really is not a situation where going out to bid is the issue, nor is it our Agency that limits our marketing abilities, but rather the Association’s frequent and severe loss history and the maintenance issues that need to be addressed. Certainly I have many carriers I can utilize, but virtually all would consider Queen’s Landing ineligible for any number of reasons (some simply will not write so close to the water, and none will accept the account until all of the polybutylene is fully replaced). Certainly I will keep you up to date as we move into 2012. Miller’s will probably begin the review process in the spring. The other policies I’m not worried about at all; they will all renew and without much impact to premiums.” (continued) Submitting an Insurance Claim In the event you need to make an insurance claim for damage to your unit, please notify Lynda Brady, the onsite property manager promptly. Please do not contact your own insurance carrier first. The Master Policy is primary and delaying reporting of a claim, or making repairs without the Master Policy carrier’s adjuster having the opportunity to see the loss first-hand, may affect the validity of your claim; part of our obligation as the insured is timely reporting of claims to the Master Policy carrier. Lynda Brady will report the loss to John Manougian Insurance Agency, Inc., our insurance agent, who will notify Miller’s Capital Insurance Co., our insurance carrier. Miller’s will send out a claims adjuster to inspect the damage and assess the claim. Please note that Miller’s will not accept the loss adjustment made by the unit owner’s private insurer; contacting the unit owner’s private insurance company instead of Lynda Brady will only delay matters. You may contact your own carrier if you have sustained damage to personal property/contents, and/or improvements, betterments, and alterations that were not original to the unit. Please remember that losses that originate in your unit (regardless of cause) are the responsibility of the unit owner, up to $5,000, and you can obtain coverage for this responsibility under your own policy. Mandatory Insurance Coverage There is no “one size fits all” scenario. At a minimum the Board should require proof that everyone has an HO6 policy (even those who rent their units). One other thing: some units are located in a flood zone and should be required to have flood insurance for their individual units (the community provides coverage for the building already). If you have a mortgage, your mortgage company requires coverage. Another really good source of information is Robin Manougian, the community’s agent for the master insurance policy. —2— continued on page 4 —3— T H E ST A TE O F T H E U NITS HO6 policies are typically package policies, meaning they have various provisions that pay for different aspects of a claim. The major coverages are as follows: 1.Personal property coverage (covers your contents such as furniture and clothing). 2.Dwelling coverage (covers the interior of your unit and all permanently affixed items). 3.Liability coverage (covers injury to others because of your negligence, also covers property damage to others caused by your negligence). 4.Loss of use (covers living expenses in the event you can’t live in your unit because of a covered claim). 5.Master condo deductible coverage (covers up to $5000 of the master condo deductible for things you are responsible for in your unit). 6.Medical expense coverage (a no-fault coverage, or goodwill coverage, that pays a visitor in the event they are injured while in your unit). In terms of the personal property coverage (contents coverage), many companies have a minimum coverage they offer (usually $25,000). This minimum is very low and usually not nearly enough to cover the total contents of the average condo owner (you can easily reach $25K in clothing and shoes alone, not to mention furniture, televisions and other electronic items, linens, food, supplies, etc.). Only the condo owner knows how much “stuff” they have and should do an inventory and take photos of each room and come with a fairly accurate estimate of the total value to replace all their stuff. The time difference in settling a claim involving contents is a startling 2 to 3 weeks when an inventory is present versus 9 months (not weeks) when no inventory is present. I have seen claims go over 2 years because the owner had no idea what they had or the values of the items. The value of this coverage should be left up to the unit owner. With regard to the dwelling coverage, the valuation of this coverage gets simpler. Banks and mortgage companies now require that the dwelling coverage be 20% of the appraised value of the (continued) condo. For example, if your unit was recently appraised at $250,000, the required dwelling coverage is $50,000. The only time this becomes a problem is if the unit has no mortgage or if an appraisal has not been done for a while. The question now becomes how to determine a minimum value of coverage for the dwelling coverage when no recent appraisal has been done. The Board can decide to use the current 20% rule, but also needs to recognize that some units may not have a recent appraisal to help determine what the 20% figure should be. Again, the unit owner will need to determine how much coverage is adequate, but the 20% rule is a good guideline. Liability coverage is usually sold with a minimum of $100,000 coverage and can be increased in $100K increments. While $100K is low these days it should be sufficient for the average homeowner. Loss of use coverage is usually a percentage of one of the other coverage’s (usually 20% of the contents coverage) or a fixed dollar amount per month with a time limit of usually one year (this varies based on company). This coverage is determined by the insurance carrier. Coverage for the master condo deductible (Maryland) is usually sold with a $5,000 limit (some companies offer higher limits). This coverage should be included automatically in every policy. An HO6 policy for a two bedroom, two bathroom unit, with among other things: • $250 deductible • $20,000 personal property coverage • $100,000 personal liability coverage should cost approximately $220 per year. The Queen’s Landing Insurance Committee thanks Rob Robinson, a fellow QL unit owner, for this introduction to HO6 insurance. Mr. Robinson recently started an independent insurance agency and can help anyone who may have questions or who may be interested in purchasing coverage for their unit. Mr. Robinson is a broker with access to over 200+ companies (Rob Robinson, 202.684.9898 office 202.834.0081 cell). —Marc Bergsman, QL President —4— Maintenance/Building Restoration Update Regular and Preventive Maintenance Queen’s Landing maintenance efforts continue to progress in a positive manner. From February 2 to April 26, 2012, the number of open requests fell from 160 to 139. Of the 160 open work orders/ issues on February 2, a total of 39 were repaired and closed, while a total of 16 new work orders were added to the new list released on April 26. Even with the additions, the net loss of 21 is considerable in terms of cutting into the large number of issues facing our aging buildings. Over this period, hours of investigation, research, and initiatives were expended to repair problems facing homeowners. A preventive maintenance contract was issued to MYCO Construction Services during this period. The work being performed by MYCO has benefited the community by addressing roof problems, repairing chimney caps, sky lights, and other badly needed issues, which have been lacking attention for some time. Efforts will continue on work orders for buildings not currently in Phase 1 of the restoration with a long-term goal to keep current with incoming work orders. Those units with work orders in Phase 1 of the restoration are also being com-pared to work being done by Aird Construction Services. Where How to Submit a Maintenance Request Form restoration won’t take care of the problem, solutions will be found through other means. Building Restoration Project The restoration project is also picking up its pace. An extended period of time was spent on Building 46, the first building in the project. We have learned valuable information that will be of advantage as the project continues. By way of example, removing most of the exterior finish on Building 46 provided knowledge about areas of need of repair not found by surface inspection. Building 47 had less outer surface removed, and Building 45 had even less than 47. Knowing where trouble spots tend to exists on underlying layers of each building is providing more accurate discovery, faster repair, and less disruption to homeowners. Please note that roofs are not part of the restoration project. An assortment of photos is on display in the Club house Lobby. It gives a visual outlook as to how the repair process is unfolding. The photos are of building 45 and how work on that building is progressing. Additionally, field reports prepared by ETC are being uploaded to the QL Website under “Building Restoration Project.” The reports provide specific detail on the repairs. Photographs are also available. The contractor is working hard to provide a good product and to stay on schedule to finish Phase 1 on time. For better service and tracking of your maintenance requests, please submit them by one of the following methods: See article on page 6 about the history of the restoration project. 1. S ubmit your request online via the Queen’s Landing website. When is an ACR Required? 2. C omplete a paper Maintenance Request Form (available in the hallway of the clubhouse) and fax it to 410-604-2712) or mail it to QL, 500 Queen’s Landing Drive, Chester, MD 21619. An ACR (Architectural Change Request) must be submitted for approval by the Covenants Committee prior to any changes being made to the ex terior of a unit. Please do not send your request via email; the forms provide a much better means of tracking and is more efficient and time saving. Owners leasing their units must submit Maintenance Request Forms, not their tenants. Please remember that no changes are to be made without a signed authorization from the Covenants Committee, and that the Covenants Committee/Board has 45 days to consider the request per the Bylaws (5.14). No work is to begin prior to approval. The old saying is “better safe than sorry.” —5— A Brief History of the Restoration Project By Elizabeth Arias Former Chair of the Restoration Adhoc Committee The road to the start of the building restoration project has been long and at times very difficult, but well worth it, in my opinion. Numerous people dedicated many hours and much effort to this endeavor. I want to thank past and current members of the Adhoc Committee for the Restoration of Queen’s Landing Tom Biang, Robert Bradford, Timothy Branning, Cindy Harden, Gary Henriquez, and Paul Rogers for the amazing work they did to get us to this point. I also want to thank Robert Lissitz, past President of the Queen’s Landing Board of Directors, for asking me to chair the Adhoc Committee, all the members of the past Board of Directors, and our Manager for supporting this effort. I strongly believe that we proceeded in the most scientific, thoughtful, and conscientious manner possible. Following is a brief history. In late 2009, Cindy Harden proposed an assessment because she had found, in her capacity as main tenance liaison for the BOD, serious water intrusion and resulting rotting of the building stucco and inner frames. The BOD at this time decided that it would be best to get a professional to do a thorough investigation of the buildings, noting that although Cindy made a compelling argument we needed to get an expert opinion. To this end the BOD put together the Adhoc Committee for the Restoration of Queen’s Landing to oversee this endeavor. The Adhoc Committee identified 12 companies specializing in Stucco repair and restoration, contacted them and invited them to submit proposals for an investigation of all our buildings. On April 23 and 24, 2010, the Adhoc Committee interviewed in person six finalists and selected Investigative Inspection Services, Inc. (IIS) to conduct the investigation. included a repair strategy consisting of the hiring of an expert in Stucco restoration and repair to serve as a project manager to oversee the work carried out by contractors; a time line that emphasizes the repair of the buildings according to severity of problems; and a method for determining the costs of the repairs. On February 3, 2011, the Adhoc Committee, Tom Biang (BOD Treasurer) and Lynda Brady met with Stanley Yeskolski to review each building’s problems in detail and generate cost estimates for each. To do this, we relied on IIS’ investigation report findings, the Moisture Survey of the community, and all reports of current and ongoing problems submitted to the QL Manager. The final ranking of the buildings by severity of problems was developed by combining IIS’s original rankings with additional information, including the number of units per building reporting active water leakage to the QL Manager and the Moisture Survey of the community. The next step to arrive at a final cost estimate consisted of getting two independent IIS began work in June 2010 and completed its investigation by October 2010 at which time it submitted a detailed report to the BOD. Following the submittal of this report, the Adhoc Committee met several times with Stanley Yeskolski (IIS owner) to review his findings and develop a repair plan recommendation for the BOD. On November 15, 2010, the Adhoc Committee submitted its recommendations to the BOD. The recommendations —6— continued on page 7 Ding dong . . . AVON calling! Your Kent Island AVON lady is ready to take your order! Prompt, dependable service with over 12 years of experience. Call for a free brochure. No obligation. Melanie Drake Independent Sales Representative 410.310.3616 drake@atlanticbb.net www.youravon.com/mdrake Join my team and become your neighborhood AVON lady! Only $10 to start. M Mention this ad for 10% off your first order. M BRIEF HISTORY OF THE RESTORATION PROJECT (continued) estimates from contractors who work in the field. MYCO and Performance Exteriors, Inc. were asked each to use our evaluation of the 14 most com promised buildings (without our cost estimates) and provide us with their independent estimates. Now that we had a cost estimate, we moved on to the next crucial step: the selection of an expert to serve as Project Manager of the restoration project. The BOD felt it was absolutely critical that a professional firm oversee this very large and costly endeavor. To this end the Adhoc Committee identified approximately 12 candidate companies and the BOD sent them each invitations to submit bids. We received bids from three competitive firms: Investigative Inspection Services, Inc. (IIS), Engineering and Technical Consultants, Inc. (ETC), and Paragon Building Services, Inc. At the end of May 2011 the Adhoc Committee interviewed representatives of ETC and Paragon, deliberated and presented its recommendation for ETC to the Board of Directors on June 1, 2011. After a thorough review of the contract by our attorney, we hired ETC on July 16, 2011. ETC proceeded to work on the preparation of a bid package to be sent out to eligible contractors identified by ETC to perform the physical restoration work. The preparation of the bid package included drafting of specifications, visual inspections of buildings, review of IIS investigation report, review of reports of problems received by the QL manager, review of BOD cost estimates. On August 30, 2011, ETC trans mitted a draft of the bid package for BOD review and on September 2, 2011, the final bid package was sent out to six contractors. On September 28, 2011, ETC received bids from three contractors, Robert A. Aird, All States Construction, and Northern Waterproofing. On October 11–12, 2011, the Adhoc Committee and ETC interviewed representatives of the two most competitive bidders, Robert A. Aird and All States Construction. On October 13, 2011, the Adhoc Committee met and voted on the selection of the contractor that would do the work. We recommended Robert A. Aird to the Board and the BOD unanimously accepted the recommendation. Robert A. Aird’s bid came in $4.1 million, including the painting of the buildings; a figure very close and below our original estimate. of hiring them for the remaining Phases. An AIA contract for the restoration of the 7 buildings in Phase 1 (the top ranked by severity of problems) in the amount of $882,000 was prepared by ETC and reviewed by our attorney and insurance agent. By November 2011, we were ready to sign the contract and begin work. Unfortunately, we were unable to do so for the following reasons. For the security of the community, the BOD requested that the contractor get a bond as insurance in case something happened to the contractor. In order to get a bond, Queen’s Landing needed to assure the bonding company that we had the full amount of the cost of Phase 1 ($882,000) in the bank. By this time, we had collected the first two special assessment quaterly payments. With the additional $400,000 from a line of credit we understood had been secured by our former Treasurer (Nancy Radosta) we would have been good to go. Unfortunately, the bank that was to give us the line of credit refused to do so after learning we had a delinquency rate of greater than 10 percent. As a result, we had to postpone the signing of the contract until after receipt of the third quarter payments in December. By midDecember we were ready to move forward with a total of approximately $826,000 collected through the three quarters of the special assessment and the remaining $56,000 pledged from our Replacement Reserve Fund. On January 7, 2012, our Board President, Marc Bergsman, signed the AIA contract, and shortly thereafter Robert A. Aird conducted external and internal inspections of the 7 buildings. Work on the first building (building 46) began on January 30, 2012. The BOD decided to hire Robert A. Aird for Phase 1 of the 4-year Restoration Project with the option —7— "Your 24 hour Plumbing Solution Specialists" P.O. Box 27 - Queenstown, MD 21658 - fax: 410-827-3072 MD State # 65518 Message from the Vice President It is the Springtime! Yes, one of the most exciting times around Queen’s Landing, as we get to see the flocks of residents are returning from their relaxing days in the Florida sun to enjoy the lovely views of the River and the dramatic influx of wildlife around the Lake. There is no disputing that the past 12 months have presented many tough and challenging situations that we have had to navigate, but it is hard to take away from the beauty that our community offers. As you all have noticed this is the first Newsletter in almost a year, and while part of me wants to apologize for this—I simply cannot. I am a firm believer that all residents should be treated equally, and I wanted to make sure that we had a process that allowed for all residents to participate as long as they adhered to the same requirements that we all had to follow. I am confident, that while not perfect, we have a publication that all residents will be able to rely on for accurate information from all parties. I also want to emphasize that this Board is com mitted to defending the rights of all homeowners, but not at the expense of others. This Board has been committed to turning the page for our community, and we have explicitly agreed many times to hide nothing from the community. With that being said, we have heard the concerns of dozens of homeowners, and want to make sure that if information is requested that the request is promptly responded to as long as there is no expense to the community or exposure of personal/private information relating to uninvolved parties. While this focus has received some criticism from a select few, the vast majority of the people we interact with have expressed a need for this, and we listened. This spring and summer I am expecting an increased focus on revisiting our Rules and Bylaws for potential amendments, as well as a formalization of the Document Request Standards, so we can ensure that all homeowners are treated equally, and we meet our obligations, not only under the law, but to the community. Additionally, you have our word that we will continue ignoring many of the red herrings that others are trying to present. The Board trusts that homeowners are tired of the days of non-stop negative correspondence, and we have opted to take the high road and let business that was settled over two years ago remain settled. We know you are tired of hearing about it and will do our best to limit the negativity on our part. I hope everyone understands that this Board of 9 individuals currently has only 3 folks, including 1 officer, with more than 2 years of QL Board experience. It is simply going to take time for us to finish catching up with all that needs to be done. We sincerely thank you all for your support, and we promise to continue doing our best for the community. — Josh Feinblum, QL Vice President Friendly Reminder Oversize vehicles, as well as any other vehicles with commercial lettering, are prohibited from overnight parking in Queen’s Landing. —8— By the Numbers | I have reviewed each account that Mike Neall (the Association’s collections attorney) is dealing with. There are a number of bankruptcy and foreclosures that he is working through. While the number of foreclosures and short sales have been pointed out at a Board meeting, most of these started before the assessment. It is well publicized that the banks have put a hold on most foreclosures until they have reached a settlement related to their improper actions of the past. That settlement has been reached and the public has been warned to expect a noticeable upswing in the number of foreclosures in the coming months. This should reach a peak around the end of 2012 or early 2013. I believe that most of the foreclosures that will occur have been in the process for a number of months, and they have been simply on hold. Many of those have stopped paying anything and are simply living there free. The same relates to our HOA and assessment. The 2010 building survey study conducted by Stanley Yeskolski of Investigative Inspection Services identified and ranked the buildings for their need of restoration. The 21 buildings identified in Phases 1 and 2 need to be completed as soon as possible. They are all having noticeable water intrusion problems. See the reports posted on our website. The longer we take, the more damage will occur, and our maintenance costs will increase. The slow home sales in our community are due, in part, to the poor structural condition of our buildings, as well as our financial situation. The sooner we address these issues in an open, honest, and transparent manner, the sooner Notes from the Treasurer sales should pick up. In fact, it has been reported to the Board that sellers are offering to pay the entire assessment at the time of sale, and they still cannot get contracts. The sooner we complete repairs the faster we can return to normal. The restoration project should also reduce the cost of maintenance and repair. Finally, in addition to the restoration project and our preventive maintenance project, we need to address our replacement reserves. Board members are only members of the community and they are volunteers. If the community had the wisdom and foresight needed in the past, we would not have been in this position today. At least the recent past Boards have recognized the shortfalls and taken the heat to turn this community around. They should be commended for their actions, not chastised. Criticism is welcome along with alternative proposals. However, those that have criticized have failed to provide alternative proposals and, therefore, presumably, would like to keep the status quo. As indicated above, recent past Boards have decided that change is needed; not the status quo. I encourage each of us to draw strength from the majority of our neighbors who want to see things get better and are unwilling to accept the current situation. I am requesting all owners of Queen’s Landing give some thought to help me develop a plan of action to improve the reserves. Your suggestions would be appreciated. Please e-mail them to me at stan@queenslanding.org. —Stan Feinblum, QL Treasurer Queen’s Landing Community Yard Sale June 2 • 8 am to 1 pm raindate: June 3 —9— — 10 — 5 Convenient Ways to Pay Your Condo Fees Legum & Norman offers homeowners five options for payment of your community assessments: Option 1. Payment by Credit Card through the L&N website (MasterCard, Discover, and American Express Accepted. Applicable service fees are posted on the payment page.) Option 2. Payment by E-Check through the L&N website. Option 3. Payment by check using a coupon. Option 4. Direct Debit Option 5. On-line Banking/Bill Payer service INSTRUCTIONS FOR EACH PAYMENT OPTION Option 1 and Option 2. Homeowners who want to pay assessments using a credit card or E-Check should visit www.legumnorman.com: • Select the “Homeowner” option in the upper right corner of our homepage. • Choose “ Pay your association fees” • Click GO • The Online Payment Service option will connect you to the Mutual of Omaha Bank website. You will need your coupon book to complete the Management Company ID, Association ID and Property Account Number. If you do not have this information, please contact your Community Manager. Some of the information is different for the two payments, so be certain you are using the correct coupon for the appropriate payment. Option 3. Payment coupons and envelopes have been mailed to your primary address for your use when paying assessments by check or money order. The coupons include Management Company ID, Association ID, Property Account Number, and payment amount information needed when using any of the other payment options. Please make certain that your account number is written on the check or money order in case they get separated continued on page 12 LUNDBERG BUILDERS, INC. DESIGN • BUILD • REMODEL • M A I N TA I N Home Care & Repair Services Assessment Payment Coupons If you have not received the assessment payment coupon book for the next phase of the restoration project, please call or send an email to Lynda Brady (office@queenslanding.org or 410.643.5192). It is very important that all payments are made using a coupon, unless you choose another method of payment. If the coupon does not accompany your payment, your payment does not get posted to your account properly and may even become late. Also, make certain that you write your “new” account number on the check to insure proper posting. — 11 — Get your to-do list done today. Repairs done right. We stand by our work. 314 Main Street, Stevensville www.LundbergBuilders.com 410.643.3334 MHBR # 748 MHIC # 11697 P A Y M ENT O P TION INSTR U C TIONS from each other. When the special assessment payments are due at the same time as the regular monthly fees, please pay with two separate checks; paying by one check only causes problems for all. Option 4. Homeowners may sign up for Direct Debit by completing the Direct Debit Authorization coupon provided in the front of their coupon booklet or by calling the office for a form. This can NOW be done for the Special Assessment payments as well as the regular monthly condo fees. You may wish to use a different bank or financial account for your special assessment payment vs your regular monthly condo fee; that is your choice. If you have any questions concerning this added option for the Special Assessment payments, please call the office for assistance. Option 5. Homeowners who would like to use an online bill payer service to pay assessments will need to provide the payment service with their Property (continued) Account Number and the lockbox address printed below the barcode on the coupon: Queens Landing CUO c/o Legum & Norman Realty, Inc. P.O. Box 65645 Phoenix, AZ 85082-5645 ON-LINE ACCOUNT INFORMATION To view your account information on-line, go to www.legumnorman.com. Select the “Homeowner” option in the upper right corner of our homepage. Go to “Owner Login,” type in the first four letters of your association. From the drop down list that appears, choose your community. If you are a first time user, please register. You will need your property account number from your coupon. if you have previously registered, please enter your username and password. Follow the directions in the center of the page to log in and see your account information. If you have any questions about these payment options, please contact Lynda Brady at 410-643-5192. — 12 — Homeowner Editorial Welcome to Suzi’s Corner! 15 years in QL! We’ve seen a lot! Now Restoration of all our homes is wonderful! I believe our community SPIRIT also needs to be restored. The assessment has created financial hardships. Home values plummeted. 21 homes are for sale including short sales, liens, foreclosures. Many homeowners are behind: End of March Assessment= 69 homeowners, $162,050. End of April HOA fees= 47 homeowners, $129,030. Total: $291,080. June could be worse. The Board agreed to revisit/revote the second year June assessment at March 2011 Board Meeting, and should. What is being done about delinquencies? There was no Treasurer’s report at April’s Board Meeting, so what is our financial status? Will we all pay more? Is there enough money to restore ALL the buildings? Are there contract/contractor problems? We look to our Board to be stewards of our community, our money, and to be transparent. We encourage them to provide financial records, to respect homeowners who disagree/file complaints (without personal/public retaliation) and to follow MCA, Bylaws and Conduct Code. There are enough “QL rules”; I believe sometimes we need more “QL humanity.” We should all participate, especially at meetings, bring good spirit back to QL! Let’s make QL the showcase it deserves to be! HAPPENINGS In November 2011, the Maryland Attorney General, after a two year investigation, entered into an Assurance of Discontinuance* with the Board. Homeowners can now look to the Board to follow the Maryland Condo Act. Thanks to the Board for finally acknowledging WE don’t own the marina. Another corporation owns the slips [and it’s transferees] and makes all the money from leasing/selling slips. I believe the Board’s energy and time since 2009 (and legal fees?) spent on the “marina deal” should have been spent on our maintenance instead. Yea for Town Halls! However, homeowners should not be topic censored but be allowed to voice ALL concerns. Why aren’t Homeowners’ comments recorded in the January minutes online? Thanks to Restoration Committee for online reports. Nextdoor.com brings QL together. Log on! —Suzi Elasik Counterpoints to Homeowner Editorial • The total number of homes on the market just dropped from 9 to 8 due to a recent sale (according to www.homesdatabase.com, which is linked to MRIS). • The number of delinquent units does not aggregate above 40 individual units, some units are delinquent across multiple months for both HOA and the Special Assessment inflating the number referenced in the editorial. • There was no Treasurer’s report at the April Board Meeting, because the President's Report, Restoration Project, and new business are what the Board agreed to have in-scope in the “townhall”meetings. • The Board acknowledged that the community didn't own the Marina in multiple communications to the community, feel free to review page 1 and 6 of the January 2010 newsletter that cleared this up almost 2½ years ago. • Most of the money spent on the “Marina Deal” was a result of complaints to the Attorney General Consumer Protection Division that the community was obligated to respond to, obviously the Consumer Protection Division took no action against the Marina. • The Assurance of Discontinuance was entered into by this Board simply because we were agreeing to follow the Maryland Condominium Act (which we felt we were already doing), and it enabled us to avoid the huge cost of potential litigation. The agreement explicitly states that there was no admission of guilt. —Queen’s Landing Board of Directors * for a copy, suzis@atlanticbb.net (email/mailing list). — 13 — Happy Notes Looking for Mah Jongg players. A group of Mah Jongg players meets at the QL clubhouse almost every Friday. Come and join us if you would like to play. Please call Kathleen 410 212 3213 Words ofof Wellness Words Wellness SaltThe — The SilentKiller Killer Salt — Silent When we hear of someone needing needing to reduce their salt intake, When we hear of someone to reduce theirwe immediately think it must be for the prevention of high salt intake, we immediately think it must be for blood the pressure, heart attack or stroke. Evidence now connects sodium prevention of high blood pressure, heart attack or (salt) intake to other serious health problems, including: stroke. Evidence now connects sodium (salt) intake CANCER Salted foodshealth are linked to a 15% including: increase in cancer risk to other serious problems, according to a 2010 Japanese study. Other research identifies high linked to irritate a 15%the increase saltCANCER. intake with Salted stomachfoods cancerare – salty foods stomach in cancer riskcause according a 2010 that Japanese lining, which can H.Pyloritoinfection, can thenstudy. lead to stomach Othercancer research identifies high salt intake with stom- ach cancer – salty the stomach lining, OSTEOPOROSIS Dietsfoods high inirritate salt increase calcium loss, which which can cause H.Pylori infection, that can weakens bones and, in time, leads to osteoporosis. A 2 yearthen study lead todecreasing stomachhip cancer connected bone density to sodium intake. OSTEOPOROSIS. Diets may highpromote in saltinsulin increase calDIABETES High salt intake resistance. Diabetes risk for hypertension cium alone loss, increases which weakens bones and,and in heart time,disease— leads a high salt intake increases even more. to osteoporosis. A 2 these year risks study connected decreasing hip bone density to sodium intake. DEMENTIA Hypertension may also affect your brain. Results from the 2010 Women’s Health Initiative Memory Study,insuwhich DIABETES. High salt intake may promote lin resistance. Diabetes alone increases risk for KENT ISLAND ABBEY CARPET & FLOORS Total Home Decorating Center SINCE 1969 RESIDENTIAL • COMMERCIAL • BOATS CARPET • HARDWOODS • TILES • VINYL LAMINATES • AREA RUGS • TILE SHOWERS DUSTLESS SANDING & REFINISHING Also offering Hunter Douglas window treatments, shutters, and more! Designer on staff. Samples brought to your home or business. 10% OFF for Queen’s Landing residents! Coupon must be presented at time of estimate for full discount. 410-643-6752 220 St. Claire Place The Village at Benton Crossing www.stevensville.abbeycarpet.com took MRI scans and of 1400 women aged 65 and hypertension heart disease—a higholder, salt revealed intake that those with hypertension had more abnormal brain lesions 8 years increases these risks even more. out. Other research shows that individuals with hypertension are DEMENTIA. may stroke-related also affectdementia. your more than 600% Hypertension more likely to develop brain. Results from the 2010 Women’s Health InitiaKIDNEY DISEASE Hypertension eventually damages blood tive Memory Study, took MRI scans of 1400 vessels throughout your which body, including your kidneys. Damage women aged 65 and older, that those may be gradual—symptoms may not revealed occur until kidney function is with hypertension had more abnormal brain lesions less than 10% of normal. 8 years out. Other research shows that individuals Take away message: It is not enough to stop using the salt shaker. with hypertension arepackages more than more You need to look on the of all 600% the foods you likely consume – to develop stroke-related dementia. you will be quite surprised to find salt in places you might never expect it! Watch your intake of processedeventually foods, deli items, KIDNEY DISEASE. Hypertension dam-baked goods. In other words you need to be a salt detective – identifying ages blood vessels throughout your body, including foods that have relatively low salt content that you like and will eat your kidneys. Damage may be gradual—symptoms —then make them the core ingredients of your dietary intake! may not occur until kidney function is less than 10% — Donna Landis of normal. Take away message. It is not enough to stop using the salt shaker. You need to look on the packages of all the foods you consume—you will be quite surprised to find salt in places you might never expect it! Watch your intake of processed foods, deli items, baked goods. In other words you need to be a salt detective—identifying foods that have relatively low salt content that you like and will eat —then make them the core ingredients of your dietary intake! — Donna Landis Pool Opens on May 26 The pool application for 2012 has been sent out. Please complete the form(s) necessary and get back to the office so that your passes will be ready for your pick up from the lifeguard. You must sign for the passes when you pick them up; please have some sort of identification. Please also remember that you must sign in when you come to the pool each time—this is an insurance requirement. Get Pool Pass Application 60-day satisfaction guarantee on all products. 10 — — 14 Visit the Queen’s Landing website—www.QueensLanding.org Importance of Having a Key to Your Unit at the Office We are in the midst of some major projects at Queen’s Landing—restoration, painting of doors, replacing pipe lines from curb to inside of units, etc. It is most important that a key be provided to the office for entry if the owner or the tenant is not able to be present. We have much to do; if we cannot gain access to the units, the work cannot be done and that causes loss of time and productivity. When something is scheduled for repair we have to provide a window of time because of the uncertainty of weather and other circumstances that may occur. Sometimes we have even been able to help someone out when they lock themselves out of the unit. Please make certain that we have a key that works; sometimes the owner changes the lock and forgets to provide the office with a new key. Remember that the keys are coded in such a way so that the identity of the unit is totally protected. We thank you for the cooperation and understanding as it is crucial to the success of these projects. ASSOCIATION MANAGEMENT Legum & Norman, Inc. Lynda Brady, General Manager 500 Queen’s Landing Drive Chester, MD 21619 Email: office@QueensLanding.org Website: www.QueensLanding.org Phone: 410-643-5192 Fax: 410-604-2712 IN CASE OF AN EMERGENCY 1. First call 911 for fire or other life- threatening emergency 2. Then call: 410-643-5192 Queen’s Landing News ADVERTISING RATES Business Card: $45/issue ¼ page: $60/issue ½ page: $85/issue Full page: $110/issue QL residents receive 25% discount For more information, contact, Susan Vianna 410-643-8646 • vianna@fishergate.com BOARD OF DIRECTORS Marc Bergsman President 34A Queen Anne Way bergsman.marc@yahoo.com 703-509-7575 (c) Legal Committee Chair Josh Feinblum Vice President 28J Queen Mary Court Josh@QueensLanding.org Documentation Committee Chair, NL/Website/Communication Committee Chair Buena Silverman Secretary 34J Queen Anne Way scubadogie@aol.com 215-783-7824 (c) Landscaping/Grounds Committee Chair Stanley Feinblum Treasurer 46G Queen Anne Way Stan@QueensLanding.org — 15 — Elizabeth Arias 55E Queen Caroline Court isla752003@yahoo.com 202-549-2882 Long-Range Planning Com. Chair Bob Bradford 41C Queen Catherine Way robert.bradford09@gmail.com 240-375-6809 Maintenance Committee Chair Restoration Ad Hoc Com. Chair Harriet Fisher 47D Queen Anne Way Akalittle1@atlanticbb.net 410-643-9209 Covenants Committee Chair Donna Landis 45C Queen Neva Court donna.m.landis@gmail.com 410-643-8113 Social Committee Chair George Pappafotis 2C Queen Victoria Court gpappy@hotmail.com 443-786-5113 Replacement Reserve Subcommittee Chair CHESTER, MD • August 2012 NEWS President’s Report The State of the Units I t has recently been reported that U.S. new home sales in June have fallen to a 5-month low after sales jumped to a 2-year high in May. The steep decline suggests a weaker job market. Slower growth could make the housing recovery uneven. Sales remain below the 700,000 annual rate that economists equate with healthy markets. On the Queen’s Landing front, however, it has been reported that loan appraisals are coming in higher than anticipated, in part, because of our restoration project. I contacted an appraiser who confirmed that the restoration project plays a part in evaluating the value of the property. The restoration project appears to be paying some early dividends. Nevertheless, the Queen’s Landing Board of Directors has come under some criticism for not doing more to help individual unit owners having trouble affording the assessment for the restoration project. Let’s take a look at that criticism. First, I will analyze the duties of the Board. Article 2.1(c) of the Bylaws provides that the Council of Unit Owners shall act as an agent for the Unit Owners as a group with the power to promote the interests of the Condominium and the Unit Owners. continued on page 2 Seeking Candidates for QL Board of Directors At our annual meeting Friday, October 5, 2012, we will be voting to fill five (5) openings on the Board. If you are interested in moving our community forward, please submit your application to Lynda Brady our on-site property manager no later than noon on September 13, 2012. Written ballots/proxy forms and information about each candidate will be mailed to each homeowner soon thereafter. Each candidate will have the opportunity at the annual meeting to speak for three minutes to provide his/her background information and commitment to serving on the Board. Each year the members of the Council of Unit Owners of Queen’s Landing Condominium, who are in good standing, are eligible to nominate unit owners to the Board of Directors. The Board is comprised of nine individuals, who organize and approve all operating aspects of your condominium association. Their duties include setting the monthly assessment fee, maintenance of the common grounds, paying bills, responding to unit owner’s concerns, etc. This year there are 5 positions available – three (3) for a three year term, one (1) for a two year term, and one (1) for a one year term. If you or another unit owner is interested in directing the activities of the community, please complete the Nominee Application form available on our website. You may nominate yourself or someone else – (that person will have to give written acceptance of your nomination). The names of the qualified nominees will be placed on the ballot in alphabetical order, and the election will take place at the Annual Meeting on October 5, 2012. T H E ST A TE O F T H E U NITS Article 3.1 of the Bylaws provides that the powers and duties of the Board shall include, inter alia: 1.To provide for the care, upkeep, repair, improvement or alteration and surveillance of the property; 2.To establish and provide for the collection of assessments; 3.To hire appropriate personnel; 4.To promulgate and enforce rules and regulations in accordance with the Bylaws and MCA; 5.To provide resale documents; and 6.Adopt an annual budget. The Board is not charged, nor qualified, to find financial solutions for homeowners in distress. Residents who are not Board members may rally together for the purpose of finding financial solutions and, in fact, the Board encourages such action. Next, we will discuss real estate values within the context of the authority of the Board to act. In my opinion, there are three elements relevant to evaluating the value of residential real estate; especially a condominium like Queen’s Landing. 1.Location; 2.Physical condition; and 3.Financial condition With respect to location, the old saying is that the three most important things in real estate are location, location, location. Queen’s Landing has a great location. [For the record, the Board of Directors is not taking credit for the location]. The physical condition of our buildings could be improved and that is why we are in the midst of (continued) the restoration project. The purpose of the restoration project is to minimize water intrusion issues. To accomplish that we are replacing defective doors, windows and building surfaces. We have learned that many of the outside hose bibs were improperly installed so we are fixing them on a building-bybuilding basis in coordination with the building renovations. In addition, we are correcting the landscaping abutting the buildings as each building is finished. As Phase 1 is nearing completion, we will analyze our progress, budget and prospects and recommend whether to make any adjustments to the schedule. We are engaged in an aggressive preventative and regular maintenance program. The Board of Directors and the maintenance committee are committed to making sure that we address maintenance issues in a reasonably prompt manner. This costs money and it is putting pressure on our budget. But a homeowner should not have to worry about if, and when, his or her home is going to be fixed. Finally, we are continuing with the polypipe replacement project and we have recently finished a project to secure chimneys. I think that the maintenance committee under the stewardship of Bob Bradford, Bill Moseley, Tom Biang, Tom Schroll, and Lynda Brady, our onsite property manager, is doing a great job. With respect to our financial condition, here again we have some issue. Our replacement reserves are low. However, as noted above we are in the midst of the restoration project to minimize water intrusion issues and we are aggressively pursuing maintenance issues. Stan Feinblum, our treasurer, has been doing a good job priming us so that we can address some of the financial issues that we have to face. In my opinion, Queen’s Landing is on the right path. —Marc Bergsman, President —2— —3— Maintenance Committee Report The Maintenance/Building Restoration Committee met on August 1st and discussed the following: Building Restoration • Anderson Window Rep conducted a demo showing how various components could be replaced on the existing Anderson Windows in the older units. This work may be done as part of the maintenance work or as part of the restoration depending on the circumstances. A lot of the water intrusion in the older units seems to be from other problems other than the windows – unlike what we have been experiencing in the Phase 1 work. • A motion was approved by the Board regarding dryer vents. Buildings are to be inspected for dryer vent problems as we proceed with the restoration. • Bldgs. 43, 45, 51 & 52 were inspected last Wednesday for completion of the restoration work. The contractor will complete those items noted and then call for a final inspection. Some items that were noticed that were not contractor issues included: oWhere tile had been installed by the unit owner on the front stoops, they now could install new tile or grout to cover the gap that now exists due to the new EIFS being raised up to keep moisture from getting into the sheeting. oSeveral of the gas FP vents showed evidence of soot around vent, discoloring the wall. Unit owner should have someone check their gas jets to see why they are not burning correctly. oA number of units have grading problems/ grass coverage that CS Lawn will need to look at. oThe wood trim around the entrances at several units need to be repainted. QL is following up. oThe downspouts for the upper roof drains directly onto the lower roof. This needs to be corrected as part of the preventive maintenance program. Maintenance • Due to lack of funds, only emergency maintenance work is being done. • We have received 3 bids for the highest priority window replacement and they are being reviewed. • The preventive maintenance program continues as the buildings in the restoration are completed. Coupon expires 10/15/12 —4— Landscaping Committee Report The landscape com mittee would like to thank all the residents for their patience and understanding regard ing the landscaping around your homes during the restoration project. As many of you in the buildings that have already undergone restoration or are currently under construction, the bare dirt and mud are a means to an end. Buildings 46 and 47 have already had their new grading, gravel, and mulch completed. We encourage those of you who do not live in that section of the community to take a walk, hopefully early in the morning or late in the day as to avoid the heat of the day. While the first buildings were under restoration, it was suggested by the contractor and engineer that we should be taking care of the dirt elevation issues against the buildings at this time as well. In many of the buildings the dirt is either very close to the building itself and/or the present landscaping is pitched such that when we get rain the water runs towards our buildings instead of away from the buildings. Working with our professionals on site, we have come up with a cost effective compromise that should accommodate their suggestions. The grading of dirt around the completed buildings will help to keep the water from pooling at the base of the building and wicking up into the EFIS. There will also be a metal edging placed approximately eight inches out from the building. The area between the building and the edging will be excavated an additional three to four inches. That area will be filled with gravel. Once the grading and gravel installation is completed, the buildings will be mulched and every one’s individual landscaping can begin in accordance with the new guidelines (see graphic below). By stipulating which type of plants and the distances they need to be away from the building continued on page 6 EIFS on the Building —5— Landscaping Committee Report (continued) we will again help to insure that our newly restored buildings will not have any unwanted damage from branches or root systems. The landscape committee’s goal is to have the grading and gravel follow the restoration project building completion as soon as possible. We currently have $10,000 in our landscape budget and another $10,000 within the landscape budget that was ear marked for snow removal last year that may be used for this project. Many homeowners have asked about any additional new plantings that may be done. At the present time there is no money in the budget for any new plantings, only water management with the gravel, edging, and mulch. You can help with this by making certain that you have something at the bottom of your down spout, either a splash guard or an extension to take the water further away from the building. As a reminder, please review the accompanying new planting guide and make certain to file an ACR for any planting you wish to do other than Perennials and Annuals. —Buena Silverman, Landscape Chairperson Landscape Committee needs your help! HOW CAN YOU HELP? 1. Especially given how dry it has been, please water any plants that you can reach with your hose. It doesn’t matter if you planted them or if they have been there since you moved in. They all need watering, trees too! 2. Do you have any plants like liriopes, lillies, hostas, black eyed Susan, or irises that could be divided to make more plants that we can plant throughout the community? If you do, please send me an email and let me know what you have and your unit number. 3. Do you like gardening and would you be willing to help a group of homeowners that are willing to help divide the above plants we are requesting and to plant them throughout the community. The landscape committee would like to set up a few days in September to accomplish a beautification project. We are also talking about the possibility of a bulk purchase of plants from one of the local nurseries if we have enough interest. Anyone willing and able to help in any capacity, please email me at scubadogie@aol.com and make sure to put QL plants in the subject line. If email is not your thing, please call my cell phone at 215-783-7824, not after 8 pm please. —Buena Silverman, Landscape Chairperson Tips for Saving Water in Your Unit Approximately sixty percent of total household water supply is used inside the home in three main areas: the kitchen, the bathroom and the laundry room. Follow these tips to reduce water use indoors: Make sure all faucets are tightly turned off and not leaking: A leaking faucet could waste up to 4,000 gal/year Replace old faucets with new water-efficient models or install aerators to reduce flow In the Kitchen • Run dishwasher only when full • Consider water use when purchasing a new dishwasher: New water and energy efficient models use 20% less water • Defrost food in refrigerator instead of using running water: A running faucet uses about a gallon of water per minute • Use a dishpan or plug the sink when hand-washing dishes • Don’t pre-rinse dishes before loading into dishwasher • Keep a container of water in the refrigerator rather than waiting for cold water from faucet In the Bathroom • Install low-flow toilets or toilet dams • Test all toilets regularly for leaks: A leaking toilet could waste up 100 gal/day • Do not use the toilet as a wastebasket • Replace old showerheads: Low flow showerheads can save 3 gal/min • Take shorter showers • Turn off water when shaving or brushing teeth —MD Dept of the Environment —6— Message from the Vice President As the vice president I received a quite lengthy and lovely letter from Jay Krosnick in 27C. I was pondering what I wanted to write for my newsletter article and decided that Jay encompassed my thoughts, feelings, and passions for this community beautifully in his letter. I reached out to Jay and got his permission to publish this letter in our newsletter, and I hope it puts a smile on all of your faces! Dear Josh, In the late nineties, my wife and I thought it was necessary to move from our modest Silver Spring home to a McMansion in western Montgomery County. After a year of searching and frustration, we surrendered the idea, and focused our efforts on using our equity to purchase a second home near the Chesapeake Bay. The caveat to all of this being that we would “never” cross the Bay Bridge, meaning that we would certainly not purchase a place in Ocean City. We searched from Annapolis to Solomon’s Island, identifying many great communities and houses albeit not the perfect place to call our peaceful getaway. Upon reading the real estate listings in the Washington Post one Sunday morning, I found a three line listing under “other counties” describing a condo for sale by owner. The listing lead us on an afternoon drive to a community called Bayside. Yes, contrary to my hardened objection to crossing the Bay Bridge, we decided to make the journey. While the unit was nice and full of amenities, something just didn’t quite sit right. The streets were narrow, parking seemed limited, the adjacent waterway looked great although the development appeared to lack access to it, and lastly a garage took up the lower third of the house, and I refused to spend hard earned money on what would inevitably turn into a high priced storage unit. Upon departing Bayside, we made a left turn out of the community in order to view the marina. We proceeded along Anchor Lane and stumbled upon a community called Queen’s Landing, which looked interesting. We drove through the community, but did not see any for sale signs. What we did see, however, were many friendly people waving to one another, and even waving to us! A gesture that we rarely witnessed in Montgomery County. Wanting to learn more about the community, we stopped a gentleman who happened to be walking. He claimed that it was a fantastic community, and that he spends half a year locally and half a year in Spain. He suggested that we stop at the local convenience store, and purchase a copy of the Bay Times. He said that without question we would find listings of units for sale. That is where our journey began. Within two months, we became owners of a “fixer upper” that with a little TLC became our comfortable get-away home and a place to create memories. Now that it has been eleven satisfying and memorable years since our purchase, I would like to share our list of 94 great reasons to live at Queen’s Landing, and the one item that causes me to scratch my head in disbelief. Here is the list in no particular order. 94 GREAT REASONS TO LIVE QUEEN’S LANDING 1. Clubhouse 2. Pool 3. Exercise facilities 4. On-site lending library 5. Community marina 6. Kayak launch 7. Tennis courts 8. Fishing access 9. Walking paths (community and county) 10. Beautifully maintained landscape 11. Wide streets with ample parking 12. Rentable party room 13. Bird watching (ducks, geese, herons, etc.) 14. Grocery stores (3) 15. Pharmacies (5) 16. Restaurants (40 counted on Kent Island and at Kent Narros) 17. Sushi/Thai restaurant within walking distance 18. Public Library 19. Bakeries (3 specialty bakeries) 20. Liquor stores (12) 21. Farm produce stands 22. Reliable auto repair shops —7— 23.Sears 24. K Mart 25 Healthcare facilities (Johns Hopkins affiliate and University of Maryland Medical Systems) 26. Post offices (2) 27.Framer 28. Hardware stores (2) 29. Dog park 30. Dog beach (Matapeake) 31. Community athletic fields/parks 32. Public fishing piers 33. Nationally recognized car rental agency 34. Religious congregations (various denominations) 35. Access to Washington/Baltimore/ Easton/Annapolis for work and pleasure 36. Access to international airport (BWI) 37. Access to community theater (Easton, Oxford, Churchill, Annapolis) 38. Yard sales (the best around!) 39. Festivals and fairs 40. Businesses focused on the marina crowd 41. Volunteer opportunities (Estate Treasures, ARF, etc.) 42. Daily bus service to D.C. 43. World renowned guitar manufacturer 44. Vodka distillery 45. Trash collection twice/week (Montgomery County collects once/week) 46.Hotels 47. Bed and breakfasts 48. Bay front beach 49. Pet store 50. Veterinary services – including at home services 51. Consignment stores 52.Outlets 53. Elementary, middle and high schools 54. Funeral home 55. Fraternal organizations (i.e., Elks, VFW, American Legion) 56.Banks 57. Barbers and hair cutteries continued on page 8 M ESS A G E F RO M T H E V I C E P RESIDENT 58. Day spas 59.Florists 60. Dry cleaners 61. Jewelry stores 62. Golf courses 63. Transportation services (i.e., Kent Island taxi) 64. Cleaning services 65. Home repair services 66. County provided “poop” bags (now, if all would make proper use of them) 67. Horseback riding 68. Horse boarding facilities 69. Camp for children 70. Senior services 71. Multiple boat launches 72. Hospice services 73. Ice cream shops (DQ, Ritas, etc.) 74. Paint stores 75. Carpet and flooring stores 76. Emergency services (fire and ambulance, water rescue, etc.) 77. Banquet facilities (i.e., Kent Manor, Chesapeake Beach Club, etc.) 78. Palm reader 79. Dollar stores 80. Landscaping and garden centers 81. Driving school 82. Flight school 83. Local airport 84. Helicopter sales group 85. Public waste management facility 86. Multiple recycling drop-off centers 87. Beautiful sunrises and sunsets 88. Community activities (i.e., barbeques, yard sales, bingo, etc.) 89. Local bingo 90.Crabbing 91. Pick your own peaches 92. Numerous happy hour venues 93. Friendly community 94. Attentive, caring and efficient on-site management staff Ding dong . . . AVON calling! Your Kent Island AVON lady is ready to take your order! Prompt, dependable service with over 12 years of experience. Call for a free brochure. No obligation. Melanie Drake Independent Sales Representative 410.310.3616 drake@atlanticbb.net www.youravon.com/mdrake Join my team and become your neighborhood AVON lady! Only $10 to start. M Mention this ad for 10% off your first order. M —8— (continued) The one negative being those few within our community who find fault and exude negative energy and try to coral others to join in their expressions of discontent. I find the manner in which these individuals express their discontent counterproductive. It is difficult to near impossible to make everyone happy. My thoughts are that if you do not enjoy or like the surroundings that you bought into, then perhaps you might wish to consider uprooting and selling your tent and relocating to a community that would be more to your liking. I think that those individuals would be hard pressed to find a better community than the one we have. I truly wish them much luck in doing so. This is as close to paradise as I can imagine. Sincerely, Jay Krosnick Social Committee report Meetings were held in June and July. Discussion included evaluation of the social events of the 1st half of 2012; namely: • January—Polar Bear Brunch • February - Sweet Italian Night • March—St Patrick’s Day Dinner (facilitated by Paul Rogers) • April—Spring Brunch • June—Yard Sale (facilitated by Cookie Hickman) • 1st Friday of each month (since Feb) Game Night (facilitated by Mary Selhorst) It was identified that these events expenses exceeded their income and since the Social Committee has a $0 budget, we cannot afford to continue to hold events that would not produce income. Potential reasons were discussed as to why we had not produced income as in past years. After discussion, it was decided that we would try to offer residents/homeowners events that would be of no cost. This is in an effort to build a sense of community for all. To this end the following events were identified to be held going forward. 1 Continuing Learning Series Topics will depend on community interest and input. These will be informal presentations, held at Clubhouse. Drinks will be provided; attendees can bring their lunch and eat during presentations. Announcements will be via e-blasts and perhaps posting fliers. We will try to identify community members to present topics in their field. Areas of interest for topics were: Health, Food, Insurance, Financial Planning, Legal, Computer 101, Computer Security, On- line Banking, Advance Directives, Baking, Medicare Supplemental and Drug coverage and basically anything that could potentially be of interest to the community. We may also invite presenters from the community surrounding Queen’s Landing, if residents do not step forward. To kick off the series, Dr. Razzak volunteered to give a presentation on Gastroenterology on July 19; the presentation received rave reviews by all those in attendance! We are looking to identify other residents who have a specialty or topic they are willing to share. We have a lot of talented people here in QL and it would be nice to learn from them and their life experiences! A questionnaire will be sent out to all homeowners/ residents via email asking about their interests and/ or willingness to share their expertise. Restoration Building Captains has been identified as a venue through which residents in their buildings will be encouraged to answer this questionnaire. NEXT Continuing Learning Series Tuesday, October 9 Acupuncture and Wellness by Sylvia Byerly of Shining Light Acupuncture 2 FALL YARD SALE Fall Yard Sales is scheduled for October 13 from 8 am to Noon. Fliers will be delivered to each unit with details! 3 END-OF-THE-SEASON ADULT POOL PARTY This event will be held on Saturday, September 8 from 6–9 pm. Cost will be $10/person with reservation and advance payment to the office by 9/6 or $15 at the gate. Event will include live music by “No Stringz Attached,” meats, and non-alcoholic drinks (BYOB otherwise) with sides requested. 4. 1ST ANNUAL ARTS & CRAFTS FESTIVAL is being planned for Sunday, October 14. Fliers will be delivered to each unit with details. Vendor ap plications are available at the clubhouse office. —Donna M. Landis, Social Committee Chair —9— — 10 — By the Numbers | At the July Board meeting, I presented the year-todate budget through June 30, 2012. The clear fact is that maintenance is over budget. To handle this we have used whatever we have contributed to reserves to cover the ongoing repairs. At this time, we are about $32,000 over budget. We have not used any of the reserves that were in place before January 1, 2012. The way I look at it is that we are investing in our future now and will have to catch up on reserves after this. As far as delinquencies for the special assessment since June 30, there have been a number of payments. As of July 16, 17 owners have paid about $20,000 and 13 more owners have told us that they will pay by the end of July, which would total another $18,000. This will leave us with 37 delinquent accounts being handled by our collections attorney totaling about $183,000, which includes late and attorney fees. Thirty-one owners are delinquent on their regular condo fees totally $127,000, which includes legal fees and late fees. Most of these delinquencies started before the special assessment and are not a direct result of the assessment. This also indicates that they probably stopped paying their mortgage long before the assessment. The liens that are put in place are simply there to assure that we receive payment if the unit sells in a normal way. With one recent short sale, we received $2,500 dollars from the seller (which was the bank) to clear the lien. Notes from the Treasurer and now the process is starting again. In many cases they are trying to avoid foreclosures and use tools like short sales to reduce the amount of inventory of delinquent accounts on their books. According to our Bylaws, the Board can only perform specific functions. We are not authorized to form an “advisory committee” as some have suggested. That being said, there is nothing to stop homeowners from stepping forward. They are not bound by our Bylaws. They can seek advice from state, federal agencies, and financial planners without Board involvement. I am certain that if anyone would want to use the community room for meetings that are open to all members of the community that we will make the room available to them. This would certainly help to change the culture and environment in this community. As of this date, the Queens Landing Council of Unit Owners has not initiated any foreclosure proceedings, turned off any water, limited any parking, or stopped any garbage removal on delinquent homeowners. Of course, the Council of Unit Owners has shared the cost of maintaining the delinquent homes and provided free services to those that are still living in the unit. However, pursuant to our Bylaws, delinquent owners have limited access to many of our amenities and they are not allowed to vote in community affairs. —Stan Feinblum, Treasurer Banks put a stop to many foreclosures in 2010 due to legal issues. The legal issues have been settled "Your 24 hour Plumbing Solution Specialists" P.O. Box 27 - Queenstown, MD 21658 - fax: 410-827-3072 MD State # 65518 — 11 — Friendly Reminders PAYING YOUR CONDO FEES. All payments for the regular monthly condo fees and the Special Assessment are to be mailed to the lock box if you are using a coupon. This is a more efficient means for getting your payment posted to your account ledger. Please make the check payable to Queens Landing Condo for the monthly dues and Queens Landing Special for the Special Assessment. The address is printed on the coupon: Queens Landing Condo, c/o Legum & Norman, P. O. Box 65645, Phoenix, AZ 85082-5645. The only difference for the Special Assessment is Queens Landing Special; the rest of the address is the same. If you are in need of a payment coupon, give us a call or send us an email; we can generate a coupon for you. Please make certain that your account number is written on your check; that is also on the coupon —please note that you have two separate account numbers. ber that these types of behavior cause unnecessary expenditures and time that could be spent on more productive items. Winterization of Hose Bibs. Believe it or not, we are approaching the fall season and then shortly thereafter we will move into winter. It is highly recommended that you turn your water spigot off inside to your hose bib outside, disconnect your hose from it and then drain the spigot. That should be done no later than the end of October. Dryer Vent Maintenance RESOLUTION. At the August 20th Board meeting, a resolution was passed by the Board stating that the dryer vent on each unit will be inspected by a contractor who will determine whether or not the line needs to be replaced inside your unit. This issue was brought to light as a result of the restoration project; it could possibly be considered a fire hazard and definitely If you use a bill payor service, please provide them with your correct account number and the instructions for payment and address. Those who have direct debit have no issues; all of this is done automatically for you. If anyone would like to set up direct debit, just contact us at the office and we will send you the appropriate application; remember, you may also set up direct debit for Special Assessment payments. continued on page 13 PET ISSUES. Please remember that it is your responsibility, as a pet owner, to pick up after your pet and dispose of that waste in a proper receptacle provided throughout the community. It is also your responsibility to have your pet on a leash and under control at all times in the community. We thank all of you for following these simple rules and making Queens Landing a nice place to live. SUSPICIOUS ACTIVITY. Whenever you witness inappropriate activity or have a feeling that something is not right, call 911. If it is not an emergency, tell the person answering the call, that you do not know it to be an emergency, but that you would like to have it checked out. It certainly is not right that youth pull bulbs out of the lights on the bridge and throw them in the water or smash them, it is not right that they spray or paint graffiti on property around the community, it is not right that they come into the fitness room without an adult over 18 with them. Remem- “Locally Owned and Operated” Take Back Your Backyard Chesapeake Awnings.com, L.L.C. 443-496-6156 chesapeakeawnings@yahoo.com Queen’s Landing approved fabrics and colors available in the Club House Office! We can repair and clean existing awnings, as well as replace old fabrics in the off-season. — 12 — Visit our website: www.chesapeakeawnings.com Homeowner Editorial ELECTION COMING! In October there will be 5 open seats on our 9 member QL Board due to terms expiring. Please consider running (or urge someone you know) if you want new leadership for our community. If you don’t like the status quo, it’s time to step up. Let’s take advantage of this election and look forward to fresh, open attitudes and improved fiscal direction overseeing our shrinking pocketbook. We need YOU! FIVE STAR. Building 46 and 47 are first class show cases! Look forward to ALL our homes receiving renovation/landscaping/grading and looking just as GREAT. Drive by 46/47; see the future of our community! It appears no expense was spared! CONCERNS. Assessment/condo fees delinquencies are high. The Board recently discussed raising our condo fees. Will there be another assessment? Will ALL our buildings enjoy a 5 Star restoration? MONEY. The Board has indicated homeowners are “costing money” contacting the MD Attorney General. However, it appears the BOARD is spend ing our money needlessly on legal fees, NOT home owners. A May 16, 2012 letter obtained via PIA, from the MD Chief AG to our President stated: “It appears from a quick review of the complaints, if the [QL] Board were more responsive to requests from owners before they file complaints with this office, the number of complaints might decrease. With respect to legal costs in connection with responding to owner complaints, it appears most condominium associations to whom we send complaints are able to resolve the complaints without the involvement of counsel”. Friendly Reminders (continued) needs to be addressed in an organized and expeditious manner. The inspections will definitely require the cooperation of all unit owners and tenants. More details will be sent to all owners prior to moving forward. WINDOW TREATMENTS. The appropriate color for any window treatments visible to the outside is either white or neutral. If you have anything else on your windows/sliders, please replace with either white or neutral (ecru, beige or light tan). It is not appropriate to use towels, sheets or other type material. VEHICLES WITH COMMERCIAL SIGNAGE. Queen’s Landing rules state that no vehicle is to display commercial signage. If you have such a vehicle with this type signage that is parked overnight in Queen’s Landing, it must be properly covered by using a vehicle cover or magnets placed over the signage. Notices have been placed on several vehicles over the past years and most residents have complied with the rule; however, we do have some that are not adhering to the rule and that presents a situation of possible towing. We thank those who have purchased and are using a cover in order to comply with the rule. This rule has been in effect for years; it has not just been passed. NEWS!! MD Assistant AG has offered to attend a QL Town Hall Meeting in the Fall with the ENTIRE community and the Board. Homeowners will have a forum to freely speak on a wide range of issues and concerns. Why didn’t the Board post homeowners’ comments online from January 16, March 19 and May 21 meetings? Transparency please!! Why won’t the Board respond to homeowners’ comments at Board meetings? Inclusiveness please!! Every homeowner has a right to voice an opinion. We ARE a team, let’s work together. —Suzi Elasik suzis@atlanticbb.net Log on to www.nextdoor.com! Happy Notes We have a resident who is going on a Mission Trip in December. She needs your help. If you have broken necklaces or bracelets sitting around in a box that you have no plans for using, please contact the management office. This resident is making new bracelets and selling them for $5.00 to $10.00 to help with her project. The Covenants Committee continues its work to make sure our Rules and Regulations are followed. Recently, a resident was cited for having commercial lettering on his vehicle. Within days, he had a car cover on his vehicle which he removes each day when he leaves the community. We are not allowed overnight parking of vehicles with commercial lettering. The Covenants Committee and the Board are pleased that this resident chose to be in compliance with our community rules and regs. Another Happy Note on page 14. — 13 — Happy Notes (continued) — 14 — Words of Wellness Disposing of Unused Medications Expired, unused, and unwanted drugs are dangerous to leave sitting around, but they shouldn’t be thrown in the trash or flushed down the toilet, either. They can contaminate the landfills and groundwater. However, you can now dispose of them safely through the Safe Medication Disposal Program. Simply pick up a specially designed envelope at pharmacies such as Walgreen’s, CVS and Rite Aid and mail those unused, unwanted and expired drugs in. Since its inception in the fall of 2010, the program has collected more than 61 tons of medication. — Donna Landis REMAINING 2012 BOARD MEETING DATES September 18 • October 5 (Annual Meeting) • November 19 All meetings start at 7 pm in the Clubhouse ASSOCIATION MANAGEMENT Legum & Norman, Inc. Lynda Brady, General Manager 500 Queen’s Landing Drive Chester, MD 21619 Email: office@QueensLanding.org Website: www.QueensLanding.org Phone: 410-643-5192 Fax: 410-604-2712 After hours emergency Numbers: 410-524-5577 or 866-897-5577 IN CASE OF AN EMERGENCY 1. First call 911 for fire or other life-threatening emergency 2. Then call: 410-643-5192 or after hours call 410-524-5577 or 866-897-5577 Queen’s Landing News ADVERTISING RATES Business Card: $45/issue ¼ page: $60/issue ½ page: $85/issue Full page: $110/issue QL residents receive 25% discount BOARD OF DIRECTORS Marc Bergsman President 34A Queen Anne Way bergsman.marc@yahoo.com 703-509-7575 (c) Legal Committee Chair Josh Feinblum Vice President 28J Queen Mary Court Josh@QueensLanding.org Documentation Committee Chair, NL/Website/Communication Committee Chair Buena Silverman Secretary 34J Queen Anne Way scubadogie@aol.com 215-783-7824 (c) Landscaping/Grounds Committee Chair Stanley Feinblum Treasurer 46G Queen Anne Way Stan@QueensLanding.org For more information, contact, Susan Vianna 410-643-8646 • vianna@fishergate.com — 15 — Elizabeth Arias 55E Queen Caroline Court isla752003@yahoo.com 202-549-2882 Long-Range Planning Com. Chair Bob Bradford 41C Queen Catherine Way robert.bradford09@gmail.com 240-375-6809 Maintenance Committee Chair Restoration Ad Hoc Com. Chair Harriet Fisher 47D Queen Anne Way Akalittle1@atlanticbb.net 410-643-9209 Covenants Committee Chair Donna Landis 45C Queen Neva Court donna.m.landis@gmail.com 410-643-8113 Social Committee Chair George Pappafotis 2C Queen Victoria Court gpappy@hotmail.com 443-786-5113 Replacement Reserve Subcommittee Chair CHESTER, MD • November 2012 NEWS President’s Report State of the Units As the newsletter goes to print, I am starting my second year as the President of the Queen’s Landing Board of Directors. The past year was a roller coaster ride. A board member resigned just before the 2011 annual meet ing, and we did not have time to resend the proxies. A second board member resigned within two weeks after the annual meeting, and a third board member resigned after about two months. I started to wonder whether it was me. Since we were a relatively new and inex perienced board, we asked for your indulgence as we struggled with the learning curve and for the most part you cooperated. Despite the bumpy start, 2011–2012 was a landmark year. 1. We started the restoration project. Thanks to previ ous boards who got us started on the right track, including Bob Lissitz, Cynthia Harden, Nancy Radosta, and Tom Biang, and current Vice President Elizabeth Arias, board members Bob Bradford, Bill Moseley and Buena Silverman, among others; 2. We went back to monthly Board meetings; 3. We reorganized maintenance committee to bet ter coordinate regular maintenance and restoration activities. Thanks to Bill Moseley who recognized a problem and proposed a solution; 4. We implemented formal monthly maintenance com mittee meetings and we post the minutes on the website; 5. The maintenance committee reorganized and prioritized the maintenance requests and began to methodically work them down [no thanks to Hurri cane Sandy, but plenty of gratitude to Tom Biang and Barbara Trower for their diligence]; 6. We had a vigorous budget debate addressing the issues facing the community under the leadership of Stan “The Money Man” Feinblum, our treasurer [if only the U.S. Congress would follow his lead]. Stan also implemented periodic, open finance committee meetings and we post the minutes of the meetings on the website; 7. The social committee stepped-up and presented great events such as Sweet Italian Night, St. Patty’s Day and the Pool Party. Folks are still talking about that pool party. Give it up for Donna Landis and the social committee. Hope to see you at the December 1st Holiday party; 8. We have completed Phase 1 of the restoration project: Building Nos. 43, 45, 46, 47, 48, 51 and 52; 9. We are close to completing Phase 2A: Building Nos. 37, 49 and 44; and 10. The border that we are putting around the buildings as part of restoration. Thank you Buena Silverman. Also, thanks go out to Legum and Norman, our manage ment company who volunteered two orientation sessions for governing homeowners associations. Let’s not forget Lynda Brady, our onsite property man ager, Kristie Eskew, assistant property manager, and Larry Eckstorm, our maintenance man, who make everything run smoothly. Finally, thanks to all the residents of Queen’s Landing who have volunteered their time to make a positive impact in the community. Agenda for 2012–2013 1.Reduce the 108 [now 158 because of Sandy] open maintenance tickets by a quarter or a third. 2.Amend the bylaws to require every unit owner to have HO6 insurance; 3.Figure out how to more efficiently and aesthetically deal with garbage; 4.Analyze our pool contract; 5.Analyze our internet and phone contract; 6.Amend our voting process to incorporate a secret ballot, and 7.Year two of the restoration project. And that’s the way it is November 2012 at Queen’s Land ing Council of Unit Owners. —Marc Bergsman, President Building Restoration Update New Members Elected to the Board at Annual Meeting Restoration is continuing with the completion of Building 42 and 47H. We have received the paper work from ETC to close out Phase 1 and are now just waiting for warranty paperwork from the Contractor prior to the final closeout. Next on the list will be Building 1,which is already being evaluated, and the shrubs around the exterior have been cut away. Our contract has been modi fied for all the remaining phases, thereby allowing us to add or subtract buildings in each of the phases as cash flow allows, until all building are completed sometime in the middle of 2015. All dependent on the weather and any other unforeseen delays. The next update to the community will be held at the Clubhouse on Nov 19th, 7:00 PM. The monthly board meeting will occur at the same time, so please attend and get first hand information as to what's occurring in your community. If I can be of assistance with questions or answers please contact your building captain or myself, the restoration coordinator at: bill@queenslanding.org —Bill Moseley, Maintenance/ Restoration Committee Co-Chair Qu e e n ’ s L a n di ng Holiday Party saturday, december 1 6:00 to 9 pm $15/person (adults only) Dinner and Live Music by No Stringz Attached Pre-paid reservations can be made at the office. —2— The following owners were elected to the Board of Directors at the Annual Meeting held on October 5, 2012: 3-year Terms: 2-year term: 1-year term: Bill Moseley Bruce Mulford Donna Landis Stan Feinblum Cindy Harden Owners continuing to serve on the Board are: Elizabeth Arias (term expires 2013) Marc Bergsman (term expires 2014) Bob Bradford (term expires 2014) Buena Silverman (term expires 2013) The Board elected the following officers: Marc Bergsman, President Elizabeth Arias, Vice President Buena Silverman, Secretary Stan Feinblum, Treasurer —3— The Dirt . . . . Landscaping Committee Update Landscape Stones at Newly Restored Buildings As many of you are aware, the Landscape Committee has previously been overseeing the installation of the landscape stones around the buildings that have just gone through the restoration project. To date, buildings 43, 45, 46, 47, 51, and 52 have been completed. At the annual meeting during the budget discussion, this work was moved into the restoration project. For that reason, Bill Moseley will now be in charge of the landscape stone work. Please remember that the landscape stones are designed to help keep the water away from the building and are not there to be used as a drainage area. All downspouts should be directed away from this area. If your downspout does not extend out far enough for the water to empty out past the gravel border, a plastic downspout extension can be purchased at the local hardware store. The attachment of this device to the existing downspout will allow the water to empty out past the gravel border at least a foot or so from the foundation of your unit. There are photos on the bulletin board at the clubhouse depicting this device and how to accomplish the installation. If you are still having trouble with this, please either seek help from a neighbor or call the office for more information. One homeowner shared information about a unit that they purchased at Home Depot that was a “thin line” unit (http://stealthspout.com/products/stealthflow. html) providing a low profile, making it easier to bury in the mulch area and would not be seen. This is just a suggestion that comes from a fellow homeowner. Trees Many homeowners have sent emails and requests regarding the trees in the front of their units stating that the bark is splitting, the leaves have been sparse, and they look as if they are dying. CS Lawn has examined a number of these trees and has come to the conclusion that they are almost at the end of their life span. Planting of new trees is definitely in our future plans. The replacement of these trees with new ones, possibly a variety of different species, will be a multi-year project. We were hoping to be able to complete a large portion of the restoration project before beginning the tree replacement, as it is quite costly. Your understanding in this matter is greatly appreciated. Phragmites Wanted to update you on the Phragmites that have begun to show up again around the creek and the lake. Many thanks to Carol Greason who contacted the County regarding spraying. In mid-September, the Phragmites received their first spraying. Expect to see all vegetation die back, and we are told that the natural grasses will return. Each year for the next two years, the areas will be sprayed again. Hopefully, this will help eliminate our problem with Phragmites for a while. Planting New Items in Your Yard A gentle reminder regarding planting in your gardens. Please remember that there are new regulations regarding the type of plants and the distance from the building you must plant them. Some plants require an ACR to be filed. Please check the website for the planting chart and distances or ask the office for a copy. Wild and Crazy Plants It is easy to see that there are a number of folks in the community who love to garden. What a wonderful past time to add additional beauty to our community. We applaud you. UNTIL the plants become “the wild and crazy plants that took over Queens’ Landing” ... LOL Many of you know what I mean. If you take a walk around the community, you will see overgrown gardens that have not been weeded and lots of vines that are growing up the side of our buildings. We all need to remember that even though we have a contract with CS Lawn, that contract does NOT include weeding of beds at the rear of our units or controlling plants that we or previous owners have planted. That is each individual unit owner’s responsibility. Please take a few minutes to check the front and rear of your unit, and the side if you are an end unit to make certain that you do not have weeds throughout the rear of your unit. Make certain that you do not have vines growing up the side of you unit. You might not be the person who planted the vines but you ARE the person responsible for them if you own that unit, in accordance with our condo documents. I would respectfully ask that if you have weeds in the rear of your unit or you have vines growing on the walls of the building, please remove them. Come spring, if we need to have CS Lawn remove the weeds in the rear of units or vines from walls of units, CS Lawn will charge an addition fee for this service. That fee will be passed on to the respective homeowner. Thank you everyone for keeping the “Wild and Crazy Plants” at bay ... out of the gardens and off the walls. Here is hoping we have a forgiving, short winter and an early spring ... —4— —Buena Silverman, Landscape Committee Chair By the Numbers | This past year has been a learning experi ence for me. I became a Board member and the treasurer in February and have had to learn to manage the community’s finances on the fly. I would like to thank the Board members, members of the com munity, and management who helped me with the process. This year we made some significant changes to the budget process. We formed an active budget and finance com mittee. We have kept an open line of com munication with the community. The 2013 budget has been developed. The audit for budget year 2011 is being completed. I look forward to working for the community in 2013 in a fiscally responsible fashion. The 2013 budget was approved by the Board at the October 5, 2012, annual meeting. The 2013 HOA budget will increase 9%. This is down from the 14% increase originally proposed. The new monthly fees will be: .13333% ownership = $153.68 .20000% ownership = $230.52 .33333% ownership = $384.20 .46667% ownership = $539.04 A coupon book for the monthly home owner’s fees will be sent to each of you in due course. We are planning a budget and finance committee meeting toward the middle or end of November. The planned agenda is a review of the 2012 budget and of our re serves. There will be a delinquency report provided at the December meeting as well as comments related to the state of the budget for budget year 2012. —Stan Feinblum, QL Treasurer Notes from the Treasurer 2013 APPROVED BUDGET Description InCOME Condo Fees Clubhouse Interest - Condo Fees Recovery Late Fees Miscellaneous Registration (Unit Rental) Newsletter Ads Legal Fee Recovery TOTAL InCOME ExpEnsEs Administrative Dues & Subscriptions Newsletter Website Management Equipment Rental Office Supplies Office Assistant Postage Telephone & Fax/Internet Admin Misc Uncollectible Charge Auditor Legal - General Matters Legal - Homeowner/Collection Management Fees Insurance - Master Ins-Workers Comp Ins-Flood Insurance Losses Meeting Expense Social Committee Total Administrative pAYROLL FICA Payroll Taxes Unemployment Federal Employee Ins & Benefits/Payroll Admin Maintenance Payroll Total payroll UTILITIEs Electricity - Street Electricity - Clubhouse Gas - Clubhouse Water & Sewer-Community Water/Sewer-Clubhouse Total Utilities —5— Repairs & Maintenance Electrical Repairs 8.9627% Increase 2013 Approved 10/5/12 $1,383,135.00 $3,600.00 $250.00 $2,075.00 $500.00 $3,000.00 $1,500.00 $1,500.00 $1,395,560.00 $300.00 $3,000.00 $900.00 $1,500.00 $5,000.00 $18,200.00 $3,000.00 $3,700.00 $6,000.00 $30,000.00 $6,000.00 $20,000.00 $7,200.00 $100,076.00 $138,809.00 $1,000.00 $22,400.00 $20,000.00 $2,000.00 $1,000.00 $390,085.00 $3,135.00 $2,250.00 $1,800.00 $21,000.00 $28,185.00 continued$9,000.00 on page 7 $8,600.00 $16,000.00 $103,500.00 $1,300.00 $138,400.00 $1,500.00 pAYROLL FICA Payroll Taxes Unemployment Federal Employee Ins & Benefits/Payroll Admin Maintenance Payroll Expenses Total (continued) payroll 2013 APPROVED BUDGET $3,135.00 $2,250.00 (continued) $1,800.00 $21,000.00 $28,185.00 UTILITIEs Electricity - Street Electricity - Clubhouse Gas - Clubhouse Water & Sewer-Community Water/Sewer-Clubhouse Total Utilities $9,000.00 $8,600.00 $16,000.00 $103,500.00 $1,300.00 $138,400.00 Repairs & Maintenance Electrical Repairs Electircal Supplies Janitorial Supplies Maintenance Supplies Exterior Renovations Building Maintenance Pool & Social Room R/M Preventative Maintenance Uniforms Vehicle Expenses Equipment R & M Plumbing - Hose Bibs Poly Pipe Replacement Clubhouse R/M Clubhouse Alarm Exercise Room Equipment Landscaping Fountain Maintenance Total Repairs/Maintenance $1,500.00 $1,500.00 $600.00 $22,750.00 $116,285.00 $75,000.00 $3,500.00 $45,000.00 $150.00 $500.00 $600.00 $17,500.00 $67,000.00 $1,000.00 $600.00 $1,200.00 $11,000.00 $1,200.00 $366,885.00 Maint service Agreements Termite Treatment Contract Cleaning Contract Pool Contract Lake Contract Grounds Maint Contract Snow Removal Contract Trash Removal Contract Total service Agreements $55,000.00 $6,500.00 $27,000.00 $4,650.00 $64,000.00 $10,000.00 $52,800.00 $219,950.00 Taxes & Licenses Corporation Taxes Total Taxes/Licenses Total Operating Expenses Reserve Contributions Replacement Reserve Contribution Total Reserve Contributions Reserve Expenditures Total Expenses 0.13333% Ownership 0.20000% Ownership $1,000.00 $1,000.00 $1,144,505.00 $150,000.00 $150,000.00 $101,055.00 $1,395,560.00 nEW $153.68 $230.52 —6— $90,362.37 $138,313.50 NOTE ABOUT PAYING YOUR NEW MONTHLY ASSESSMENT AMOUNT Those unit owners who are on direct debit will have to do nothing; the adjustment will be made by the accounting staff of L&N in Falls Church. For those of you who use some form of bill payer service, please advise them of the change effective January 1, 2013. Please make certain that you allow enough time when making your payments for posting prior to the 15th of each month; some people think that if they send it on the 12th or later, that this is enough time—it is not. The condo fee is due on or before the 1st of the month, not the 15th of the month. Maintenance Tips • Remember to change the furnace filters in your unit. • Check the weep holes in your windows. • Check your hot water heater. If it is old, seriously consider replacing. • Make certain your hose bib is turned off, hose disconnected and drained. • Report any loose gutters or downspouts. • Check your connections for your washer/dryer and ice maker lines. • Check your toilet bowl to make certain that it is not leaking. • If you are going to be away for any period of time, make certain that you maintain a temperature of at least 55 degrees in your unit—avoid any chance of freezing pipes. • Report any issues as soon as you notice something. Early detection and reporting prevents major problems and this is your responsibility. Fun Happenings At Queen’s Landing The following events were supported this fall by your Social Committee. • Fall Yard Sale, held on October 13, was sup ported by only 10 units. There was no cost to par ticipate; advertising was provided through the Bay Times, Star Democrat, QA Record Observer and The Update, as well as several online sites. Partici pants reported steady sales throughout the morn ing and all enjoyed some profit from the treasures that they had placed in front of their units. o encourage more participation, it had been sug T gested that we hold the sale in the parking lot, but that idea was not supported by the majority of those who actually participate on a regular basis. All suggestions as to how to better encourage par ticipation are welcome. •T he CRAFT and ART SALE FUNDRAISER that was being considered for late Oct/early Nov was post poned until the spring time. Details TBD. •G AME NIGHT was held on the first Friday in Sep tember. The activity continues to draw more and more folks. •E ND-OF-THE-SEASON POOL PARTY was held the weekend after Labor Day, September 8. Al though the weather drowned out our chance to actually have this party by the pool, the weather was not able to dampen the party attitude every one shared that evening. Live music was provided by an all-female band, No Stringz Attached. Ask anyone who attended — they were dynamite! Here is my litmus test to back up that statement: When was the last time you attended a QL social event that the attendees stayed till the very end and then volunteered to help with the clean-up? An under statement would be - a good time was had by all! •T he Lunch and Learn Series has been renamed the Continuing Learning Series. It will be offered the second Tuesday of each month…… the list of presenters and topics will be sent via email and posted at the Clubhouse. If there is a topic you would like to see offered, please let me know, and the committee will do our best to get it included in the programs for 2013. Better yet, if you are able to present a topic you think would be of interest to the community, please contact me to discuss. —7— A Note from the Chair . . . I want to take this opportunity to thank those folks who have stepped forward to volunteer their time and talents to helping create the social activities that we have been able to offer here at Queen’s Landing in 2012. Your Social Committee members are: Cindy Bowdren, Barbara Corrolla, Inge Hosp, Sherry Lissitz, Ruth and Bill Moseley, Jill Mulford, Dee O’Feisch, Abe Razzik, Paul Rogers, Nan Smith, and Barbara Trower. Of course I would be remiss if I did not include, and extend a huge Thank You, to Lynda and Kristie—they help us to see the “big picture” as social activities fit into the overall environment here at QL, as well as handle many of the details. All residents are welcome to join us at any time, for one event or for all. If you are interested, please contact me at 301-512-3648. —Donna M Landis, Social Committee Chair Candidates Night: A Recap by Marc Bergsman On Monday, October 1, 2012, we held an open forum for the community to meet the candidates for the open positions on the Board of Directors, hear why the candidates thought they should be elected, ask some questions, and then mingle. The Social Committee provided snacks. intended to achieve that vision. Negative campaigning and questions were cut-off. We had nine candidates for five positions. That we had that many members of the Council of Unit Owners vying for Board positions shows great volunteerism and civic pride in our community. Congratulations to Queen’s Landing. On the other hand, the criticism we have received was that the moderator (me) should not have had such strict control over the questioning. In other words, the questioning should be more free-flowing and more probing. The essence of the comments were that we may have sacrificed information at the cost of being positive. The next time, more probing questions should be permitted. It was an informative and well-attended event. The feedback has been positive and we will try to schedule a Candidates Night before our next annual meeting. Each candidate had a chance to speak for no more than three minutes about why they would like to be elected to the Board of Directors. After a candidate spoke, we took three questions from the audience for that candidate. The candidates were instructed to be positive and express why he or she was a good candidate, what they envisioned for Queen’s Landing, and how they Because we know we are going to have a Candidates Night next year, we will plan the event further in advance and take into consideration the comments we have received. Homeowner’s Comments YOUR PROTECTION What does the Office of Maryland Attorney General (OAG) do for you? The OAG enforces the Maryland Condo Act (MCA) Title 11 that is written for and to protect condominium and homeowners’ associations.* Under Section MCA 11-116 here are your rights as a QL homeowner: YOUR MONEY MCA 11-116 protects your rights to review all QL financial statements that Management prepares for our Board including a record of every check written, some invoices, and the amount of money in our account. Request copies of financials by contacting our Management/Board in writing. The requested information must be sent to you by mail, electronic transmission, or personal delivery within 21 days after receiving the written request. Maximum charge is .50 per page; names of unit owners in arrears excluded. copying, or both, by any owner or their duly authorized agent, during normal business hours, after reasonable notice and available within 15 days of a written request. Contact our Management/Board in writing with your request. A reasonable fee for the labor involved in assembling this information is allowed, but an excessive charge to have an attorney assemble this information is neither reasonable nor necessary. YOUR RIGHTS If a homeowner does not receive the requested information from a Board per MCA-11-116, a homeowner is entitled to file a complaint online with the OAG Office of Consumer Protection**, who will then assist the homeowner and contact the Board for a response. The OAG will determine if there is an MCA violation and thus enforce. YOUR BOOKS AND RECORDS MCA, 11-116 also protects your right to have access to Queen’s Landing books and records. The MCA states that with only a few exceptions all records must be made available at a place designated by QL for examination or *Read the Maryland Condo Act : http://www.sos.state.md.us/registrations/condominiumbooklet.pdf **To file a complaint online: http://www.oag.state.md.us/contact.htm Click Consumer Protection on left Click File a complaint in the middle Click General complaint on the left. Information, Questions by Phone: 410-576-7942. —Suzi Elasik We look forward to having homeowners contribute articles for the column. Please see QL website for article submission guidelines —8— —9— Happy Notes Net Work Limited presents . . . Christmas In Romania, a mission trip to bring the love of God and desperately needed basic supplies to the impoverished people of the Transylvania area of Romania. QL resident Judy Crisman is collecting new or gently used, winter knit or fleece, hats, scarves, gloves and mittens for adults and children, to be distributed to hundreds of orphans and adults who exist in extreme poverty. They face the harsh winter months without any other resources to acquire their most basic survival needs. The mission team will personally deliver these donations to many individuals who live in orphanages, group homes, etc. The Maryland team will join other groups in the USA for this wonderful opportunity to share God’s universal love and compassion. If you have an article to donate, please contact Judy via email or knock on her door at 8D (jcrisman16@gmail. com). Perhaps you have that item and have been considering donating or consigning. Any donation will be greatly appreciated. Men’s articles are in short supply including new socks. Thank you in advance for your consideration. Proceeds from 50/50 Raffles Donated to Local Charities Two local charities were the recipients of the proceeds from 50/50 raffles held at recent Queen’s Landing social events. Donations were given to Queen Anne’s County Youth Council and Our Haven Shelter. Donna Landis (left), chair of QL Social Committee presents a donation check to Jacki Carter, President of Queen Anne’s County Youth Council. Donna Landis (left), chair of the Social Committee presents a donation check to Krista Pettit, Director of the Queen Anne’s County Christian Assistance, Inc, which operates Our Haven Shelter, a temporary shelter serving the homeless of QA Co and staffed mainly by volunteers from area churches and community members. Paul Rogers, chair of QL St. Patrick’s Day Dinner, was also on hand for the check presentation. . — 10 — PLEASE VOTE Mandatory HO6 Policy Bylaws Amendment Last year, the Maryland Legislature encouraged condominium associations to require their unit owners to obtain HO6 insurance by amending the Maryland Condominium Act. By this amendment, condominium associations may amend their Bylaws to require HO6 insurance coverage with only 51% approval of the votes in the association. The reason this is important to us as an association is to fund the deductible in the event a loss originates in a unit. It covers the individual unit owner’s responsibility to pay the Master Policy deductible up to $5,000 if a loss originates in a unit. Thus, requiring everyone to carry HO6 insurance covers the first $5,000 in damage that the association will not have to pay. Everything else about an HO6 policy benefits the unit owner personally. The minimum liability limit in an HO-6 policy is $100,000. Check Your Pipes by Marc Bergsman I am having some work done in my unit and we discovered that polybutylene pipe connected the outside hose bibs to the main line in the unit. The plumber replaced it. Whenever you have any work done in your unit, please check to make sure that you do not have any grey quest or blue polybutyl ene pipe. An HO-6 policy provides the following coverage: 1. Pays to repair/replace betterments and improvements made or acquired by unit owners. 2. Pays to repair/replace a unit owner’s personal property/contents. 3. Provides Additional Living Expense/Loss of Use coverage which allows a unit owner to live elsewhere during the period of restoration following a loss where the unit is uninhabitable (usually 50% of the personal property limit of the policy). 4. Provides loss assessment coverage in the event the Master Policy does not sufficiently cover a loss and unit owners are assessed a portion of the loss to make up for the shortfall. 5. Provides liability coverage within the unit since the Master Policy’s General Liability coverage does not reach inside the units. 6. Covers scheduled property such as jewelry, silver, fine art, furs and other appraised valuables. Please vote to approve the proposed amendment. Contact the Office if you need a proxy. We are in the midst of a project to replace the poly butylene pipe from the curb stop (connection to the county line) into the unit. We have been budgeting about 28 units per year leaving us with 137 units or 5 plus years to completion, if it is only limited to older buildings. According to our insurance broker, it is not a matter of whether there is a pipe failure; it is a matter of when there will be a pipe failure. It is believed that oxidants in the public water supplies, such as chlorine, react with the polybutylene piping and acetyl fittings causing them to scale and flake and become brittle. Micro-fractures result and the basic structural integrity of the system is reduced. Thus, the system becomes weak and may fail with out warning causing damage to the building struc ture and personal property. By the way, the inevitable damage caused by a leak in quest or polybutylene pipe is the responsibility of the individual unit owner, not the Council of Unit Owners. — 11 — Upcoming Board Meeting & Social Events Tuesday, November 13 • 7pm Continuing Learning Series Presentation by Sylvia Byerly, Acupuncturist Monday, November 19 • 7 pm Board Meeting Saturday, December 1 • 6-9 pm QL Holiday Party "Your 24 hour Plumbing Solution Specialists" P.O. Box 27 - Queenstown, MD 21658 - fax: 410-827-3072 MD State # 65518 QL Quisine Cuban Black Beans You may know that I have a passion for statistics. In my professional capacity I spend my days estimating mortality statistics for the population of the United States, using them to learn more about how we can improve the health of our population. For Queen’s Landing I enjoy generating statistical scenarios that could serve to guide us in our decisions going for ward and teach us how we can improve our perfor mance in managing our money to achieve a posi tive and fair conclusion to our great reconstruction project. But, today I want to share with you another passion of mine, food (which is probably not difficult to gather from looking at me). Actually, I mean the preparation of food. My first adventure into cooking took place when I was 16. I loved watching Julia Child’s cooking program on TV and was fascinated with the idea of cooking some of those amazing sounding French dishes. So, I decided I wanted to try them out myself and bought her cook book and proceeded to cook almost every recipe in that book. My parents (happily?) agreed to be my guinea pigs. I made them sick a couple of times, but over time I improved. So, I was heartened to continue trying out new recipes. Over the years, I’ve prepared French, Moroccan, Japanese, Lebanese, Italian, Brazilian, Spanish, and various American regional cuisines. While I love them all, my favorite dishes are still those that my mother prepared while I was grow ing up. And so, I’d like to share one of those reci pes with you. It is a perfect dish, I believe, for cool fall and cold winter weather. It is also very healthy and vegetarian not by design but just because the ingredients used is all that is needed to make this a delicious dish. Buen Provecho, Elizabeth Arias, Vice President QL P.S. If you like this column, please send us your favorite recipes to share with your neighbors in the next Newsletter. Ingredients: 1lb dry black beans (I prefer the brand GOYA) 10 cups of water 1 large green bell pepper 1 large white onion ½ head of garlic 3-4 dried bay leaves 2 teaspoons salt (or to taste) 1 teaspoon ground cumin ½ teaspoon ground oregano ¼ teaspoon black pepper 3 teaspoons sugar 2 tablespoons extra virgin olive oil 1 tablespoon vinegar (Balsamic is my preference) Preparation: 1. Rinse beans in cool water 2. Remove outer skin of onion, but leave whole; cut green bell pepper in half and remove seeds; peel garlic cloves. 3. Place beans, water, onion, green bell pepper, garlic and bay leaves in a large pot with cover. 4. Bring the beans and other ingredients to a boil; once boiling lower temperature to a slow simmer. Simmer covered for 1 hour and check if beans are tender (the bean should break easily between your fingers with little pressure). If they are still hard, continue this process and check the beans every half-hour until they are tender. 5. When beans are tender, remove the onion, green bell pepper, garlic cloves, and bay leaves from the soup, place these in a colander and drain the liquid back into the soup. 6. Add salt, pepper, cumin, oregano, sugar, olive oil and vinegar to the soup and continue cooking uncovered at a medium simmer until the liquid reaches the consistency you like. You are now ready to serve 6 to 8. Here are some options. You can serve your black beans in the traditional Cuban fashion over white rice and with a side of broiled fish, roasted pork, lamb or chicken Or, you can serve your black beans ala “Nouveau Cuban,” to show off with friends. You’ll just need to follow a few more easy steps: 1. Take the whole beans in the soup and mash them against a fine mesh colander over the pot to extract the pulp in the bean and remove the skin. Also mash the onions and peppers through the colander to extract all the liquid. This will make the soup creamy and smooth. 2. Sauté 18 to 20 fresh shrimp in 1-2 tablespoons of extra virgin olive oil, fresh minced garlic (3-4 cloves), paprika, and salt and pepper to taste in a separate pan. Serve the black bean soup in a bowl and place 2-3 shrimp in the center. You can serve this as a first course or as a main course with a side salad. — 12 — Friendly Reminders • Please remember to set your thermostat to a minimum of 55 degrees F from November 1 to March 31 if your unit is not going to be occupied • Outside hose bibs must be shut off and drained by residents no later than November 1st and remain shut off until March 31st • Smoke detectors must be in working order and replacement of the battery should be done at least yearly • Penetration of the exterior stucco/drivit is prohibited • Loud music and excessive noise are prohibited • Use of unlicensed motorized bikes or scooters is prohibited in all areas in Queen’s Landing, except those used by handicapped persons • Use of skateboards and rollerblades is prohibited in all areas of Queen’s Landing • Holiday decorations should be placed no earlier than 30 days prior to the holiday and removed no later than 30 days after the holiday • Grills must be at least 10’ from any building and cannot be used on decks, porches, or within an enclosed area. Patios that have a deck/roof above are considered an enclosed area. from Lynda Brady, General Manager to protect your investment here at Queen’s Landing • Please report any lights out at or in front of your residence to the office (410)-643-5192. Pet Responsibilities Pets are welcome at Queen’s Landing, but must be under control and on a leash at all times while outdoors and owners must pick up and properly dispose of pet waste. An adult must directly supervise any child walking or playing with pets. All pets must be registered with the clubhouse office, and, in the case of cats and dogs, must present evidence of license/current rabies vaccinations as appropriate. Pets should not create an unreasonable amount of activity or noise or pose a health hazard. Be considerate of your neighbors by practicing and abiding by the Queen Anne’s County and Queen’s Landing requirements regarding ownership and care of pets. Vehicle Requirements Resident motor vehicles must display a current tag and a Queen’s Landing parking sticker (available at the clubhouse office) on the front windshield. Approved vehicles include conventional passenger • Bicycles can only be stored on rear patios, porches, deck areas or within the units. Bicycle use is limited to sidewalks, paths and roads. • Check the age of your hot water heater; if it is older than ten years you might want to replace it rather than chance a break – be proactive. • Any exterior change requires an approved ACR prior to any modification • Remember to check with your insurance provider to make certain that you have the proper coverage — 13 — continued on page 14 Friendly Reminders vehicles, SUVs, non-commercial pickup trucks, vans, and motorcycles. All other vehicles, unless authorized by the Board of Directors, are unapproved, and are subject to fines and/or towing at the unit owner’s expense. Vehicles may not display commercial signage. Motorcycles must use kickstand boards to avoid damaging the asphalt. Other than emergency services, such as jump starts and tire changes, maintenance/repairs are not allowed in any parking or Common Element area. Pickup trucks with material in the bed must cover the bed with a tonneau cover. Commercial vehicles, RVs, campers, trailers, and boats may park at the clubhouse parking lot for no more than 48 hours within any month without prior written permission of the Board. Jet skis may be parked on the clubhouse parking lot for no more than 48 hours within any week. The intent of these exceptions is to provide an accommodation to residents for temporary situations; not to permit unrestricted parking of unapproved vehicles. (continued) correct lockbox address is (both for monthly condo fees and Special Assessment payments): Queens Landing (either Special Assessment or Condo), c/o Legum & Norman, P O Box 65645, Phoenix, AZ 85082-5645. Please make certain that you write your account number on your check so that it is credited to your proper account. Architectural Change Requests (ACR) Please remember that owners must submit an ACR for approval prior to doing any work to the exterior of their unit . TV dish installation must be approved and coordinated with staff prior to making final arrangements with the provider. The form can be obtained through the web site or from the office. Better safe than sorry. STOP! Please come to a complete stop at the stop sign at the main entrance to the community before proceeding onto the road. Email Addresses It is very helpful to the office to have owner/ resident email addresses. Whenever we have something that needs expeditious distribution, this is the way to go. If you have not already given your email address to the office, please consider doing this so that you will be included in the updates and announcements through our email blast program. Submit you email to Lynda at lbrady@legumnorman.com, Kristie at: keskew@ legumnorman.com or office@queenslanding.org. By using this form of communication, we save on postage and time. Payment of your Monthly Condo Fees & Quarterly Special Assessments Thank you to all owners who send your dues into the lockbox using a coupon, pay by direct debit or use bill payer service; there is one more option for you and that is by credit card (for details about that, contact the office for instructions). We do not take payments at the office; sending your payment directly to the lockbox expedites posting to your account and helps to avoid any late charges. The “Locally Owned and Operated” Take Back Your Backyard Chesapeake Awnings.com, L.L.C. 443-496-6156 chesapeakeawnings@yahoo.com Queen’s Landing approved fabrics and colors available in the Club House Office! We can repair and clean existing awnings, as well as replace old fabrics in the off-season. — 14 — Visit our website: www.chesapeakeawnings.com Around the Neighborhood Trash Pick Up – As most of you know, the days for trash pick up are Monday and Friday. We have not had a Wednesday pick up for a cou ple years; this was done as a cost savings mea sure and it seems to be working fine for the most part. Thank you for being diligent about complying with the new days. We are asking that you tie the bags secure ly to avoid items falling out and/or blowing around. Remember, that there are trash bins at the clubhouse behind the white fence where you may deposit your trash, if necessary. Please place your trash in the back bins first rather than just loading up the front ones or dumping them on the ground. A suggestion has been made that if you happen to see a piece of trash, don’t just walk by it, bend over and pick it up – that serves two purposes – it makes the community look better and it is good exercise. Thanks. Insurance Update – Several communications have been sent by newsletter, email blasts, posting on the web page and also by regular mail. Maryland law states that associations may charge up to $5,000 back to the owners of a unit should there be a need for a claim. That is the case with Queen’s Landing; the de ductible with our master policy is $10,000. What this means to you is that you should check with your insur ance agent to see if you have protection for the first $5,000 deductible (it is referred to as an HO6 rider). It is also recommended that you insure your personal items and any betterments and improvements, as the association’s obligation is to replace at “builder grade” only; if you have anything in place other than builder grade carpet or vinyl, there is no allowance as anything else is considered betterments and improve ments (even if it was like that when you bought it). continued on page 16 Coupon expires 12/31/12 — 15 — Around the Neighborhood (continued) For those of you who rent your unit, you might want to consider carrying coverage for displacement and loss of rental income. Your agent can be of great help to you with all of these items. The other item that generates a lot of questions is the request from your mortgage company about a “Certificate of Insur ance”. That can be obtained through our web page – it is available by scrolling down the home page in the middle and following the instructions and it is a free service unless you need a “rush” service. Water Line Breaks – Individual Units — If you no tice water in or around your unit, please contact the office immediately; there could be a break in the line serving your unit or units. If it is determined that it is the line within your unit and does not affect anyone else, the responsibility lies with the homeowner. The quicker we are made aware of it, the better it is for all of us. If it happens on the weekend or in the eve ning, call the office number and you will be directed to a name and number to contact. If you experience sewer back up problems, call the Queen Anne’s Sani tation Department at 410-643-3535; they have a 24/7 answering service and will respond fairly quickly. ASSOCIATION MANAGEMENT Legum & Norman, Inc. Lynda Brady, General Manager 500 Queen’s Landing Drive Chester, MD 21619 Email: office@queenslanding.org Website: www.queenslanding.org Phone: 410-643-5192 Fax: 410-604-2712 After hours emergency Numbers: 410-524-5577 or 866-897-5577 IN CASE OF AN EMERGENCY 1. First call 911 for fire or other life-threatening emergency 2. Then call: 410-643-5192 or after hours call 410-524-5577 or 866-897-5577 Queen’s Landing News ADVERTISING RATES Business Card: $45/issue ¼ page: $60/issue ½ page: $85/issue Full page: $110/issue QL residents receive 25% discount For more information, contact, Susan Vianna 410-643-8646 • vianna@fishergate.com Landlord Requirements — If you lease your unit there are several items that you do: • Provide a copy of the lease to the office with the addendum • Provide contact numbers for yourself and your ten ant • Provide a copy of the insurance documents from your tenant • Provide the rules and regulations to your tenant and have them complete the registration form in order to obtain decal(s) for their vehicle(s) as well as completing a pet registration form if applicable • Remember to send the $100 registration fee to the office for processing • Access to the clubhouse will be based on comply ing with these rules • Remember to advise your tenants that no vehicles with commercial signage is allowed in Queens Landing for overnight parking BOARD OF DIRECTORS Marc Bergsman President 34A Queen Anne Way marc@queenslanding.org 703-509-7575 (c) Covenants, Insurance, and Legal Committees Chair Elizabeth Arias Vice President 55E Queen Caroline Court isla752003@yahoo.com 202-549-2882 Long-Range Planning Com. Chair & Communications Committee Chair Buena Silverman Secretary 34J Queen Anne Way scubadogie@aol.com 215-783-7824 (c) Landscaping/Grounds Committee Chair Stanley Feinblum Treasurer 46G Queen Anne Way Stan@queenslanding.org Budget/Finance Chair — 16 — Bob Bradford 41C Queen Catherine Way robert.bradford09@gmail.com 240-375-6809 Maintenance/Restoration Committee Co-Chair Cindy Harden 45A Queen Neva Court cindy@queenslanding.org Documentations Committee Chair Donna Landis 45C Queen Neva Court donna@queenslanding.org 410-643-8113 Social Committee Chair Bill Moseley 45H Queen Neva Court bill@queenslanding.org Maintenance/Restoration Committee Co-Chair Bruce Mulford 48B Queen Guinevere Way bruce@queenslanding.org