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NAR-784 r10 Benefits Body.indd
® This Guide provides you with a comprehensive collection of industry publications, as well as offers and savings from trusted NAR alliance partners, all through NAR’s REALTOR Benefits® Program. We invite you to browse the orange-tabbed pages to review the product showcase and the green-tabbed pages to peruse the special offerings from NAR alliance partners. Table of Contents 1 REALTOR Benefits® Product Showcase 1 REALTOR.org Store Invaluable resource to find all the products to help super charge your career 2 3 4 5 6 7 8 9 Centennial, Antitrust Association Resources, Brokerage Resources Commercial & Investment, Diversity & Fair Housing Home Buying/Selling, Legal Issues Mortgages, Property Disclosure REALTOR® Safety, Research Sales & Marketing, Technology REALTOR Benefits® Program Partners 9 Insurance & Warranties American Home Shield®— Home warranties Geo. F. Brown & Sons, Inc. — Errors and Omissions Insurance Liberty Mutual — Auto and home insurance Marsh Affinity Group Services — Health and welfare insurance 10 Financial Services Chase Card Services — Official REALTOR® Visa® credit cards REALTORS® Federal Credit Union — Internet-based credit union 10 Technology Dell Inc. — Full line of technology products GotVMail — Virtual phone system Hostway — Web hosting and services InternetCrusade®— Domain names Lenovo™— Full line of technology products RELAY™— Transaction management platform SentriLock/REALTOR® Lockbox NXT — Official lockbox solution of NAR ZipForm®— Real estate forms software 12 Marketing AgentCasts — Real estate video tours, marketing videos and podcasting eNeighborhoods — Neighborhood reports and marketing tools Entertainment® book — Coupon book InfoUSA®/SalesGenie.com™— Sales leads and mailing lists Lowe’s®— Free, personalized, direct marketing tool; Gift cards PsPrint — Print, direct mail and design services REALTOR Team Store®— REALTOR® branded products REALTOR.com®— Proven marketing for today’s changing marketplace Talking House®— Listings & Leads Program 14 Educational Tools ABR®/ABRMsm— Buyer Representation Designations e-PRO®— NAR’s Technology and Internet certification program SRES®— Seniors Real Estate Specialist designation 15 Office Solutions FedEx — Shipping services Pitney Bowes — Postage and mailing services Xerox®— Copiers, printers, fax machines and scanners 15 Industry News RISMedia — Real Estate magazine 16 Travel Avis — Car rental Budget — Car rental Hertz — Car rental Index REALTOR Benefits® Publications 1,200 Great Sales Tips for Real Estate Pros .. 8 21 Things I Wish My Broker Had Told Me: Practical Advice for Real Estate Professionals.............................................. 3 2007 NAR Profile of Home Buyers and Sellers ................................................ 7 2007 Profile of Buyers’ Home Feature Preferences ................................................ 7 A Guide to Mold, Moisture and Your Home ... 6 Antitrust and Real Estate Video ................. 2 Antitrust Pocket Guide for REALTORS® and REALTOR-ASSOCIATE®s ....................... 2 Broker to Broker: Management Lessons from America’s Most Successful Real Estate Companies .............................. 3 Creating E-Mail Newsletters....................... 8 Fair Housing Sales: Pocket Guide ............... 4 Fair Housing Rental: Pocket Guide ............. 4 Fair Housing Handbook, Fourth Edition ...... 4 Fair Housing Video ..................................... 4 How to Avoid Predatory Lending ................. 6 It Pays to Work with a REALTOR® ................ 3 Lead-Based Paint Reference Guide ............ 7 Learn About FHA Mortgages ....................... 6 Learn How to Avoid Foreclosure and Keep Your Home.......................................... 6 Power Real Estate Letters........................... 8 Preparing Your Home to Sell DVD................ 5 Property Disclosures Pocket Guide ............. 6 Put Your Business Online ........................... 8 RCA Tenants-in-Common Brochure ............ 4 Real Estate Advertising Made Easy, Seventh Edition. ......................................... 8 Real Estate Brokerage Essentials® ............ 5 Real Estate Technology Guide..................... 8 REALTOR® Safety Tip Card.......................... 7 RESPA AfBA Do’s and Don’ts Card .............. 6 RESPA Do’s and Don’ts Card ...................... 6 “Selling Green” Pocket Card....................... 7 Stage Your Home For Profit (Book/DVD) ...... 5 The Big Book Of Real Estate Ads, Third Edition .............................................. 8 The Insider’s Guide to Making Money in Real Estate............................................. 4 The NATIONAL ASSOCIATION OF REALTORS® 100 Years in Celebration of the American Dream Book ................................................ 2 The NATIONAL ASSOCIATION OF REALTORS® 100 Years in Celebration of the American Dream DVD ................................................. 2 The NATIONAL ASSOCIATION OF REALTORS® Commemorative Centennial Poster ............ 2 The NATIONAL ASSOCIATION OF REALTORS® Guide to Home Buying ................................ 5 The NATIONAL ASSOCIATION OF REALTORS® Guide to Home Selling ................................ 5 The Safety Minute: 01................................. 7 What Everyone Should Know About Equal Opportunity in Housing..................... 3 Why Rent When You Can Buy? .................... 3 Workplace Harassment: Awareness and Prevention Pocket Guide ............................. 5 Your Director Hat: A Guide to Serving as a Director on a Board .................................... 3 REALTOR Benefits® Program Partners REALTOR® Owned & Operated ........ 9, 11–14 Automotive Car Rental ................................................ 16 Educational Tools Internet/Online Certification ..................... 14 Designations/Certifications ...................... 14 Financial Services REALTOR® Credit Card ............................. 10 REALTORS® Federal Credit Union ............. 10 Industry News Magazine.................................................. 15 Insurance & Warranties Auto Insurance ........................................... 9 Dental Insurance ...................................... 10 Disability Insurance ................................. 10 Errors and Omissions Insurance................. 9 Health Insurance ...................................... 10 Home Insurance ......................................... 9 Home Warranty Plans ................................. 9 Life Insurance .......................................... 10 Marketing Apparel..................................................... 13 Closing Gifts ...................................... 12, 13 Direct Mail.......................................... 12, 13 Home Improvement .................................. 13 Mailing Lists ............................................ 13 Market Yourself .................................. 12, 13 Neighborhood Information ........................ 12 Printing .................................................... 13 Promotional Products ............................... 13 Prospecting .............................................. 13 REALTOR® Pins......................................... 13 Sales Leads ........................................ 13, 14 Videos and Podcasting ............................. 12 Office Solutions Copiers ..................................................... 15 Document Management Solutions ............ 11 Fax Machines ........................................... 15 Forms Software ........................................ 12 Postage and Mailing ................................ 15 Printers .............................................. 10, 15 Scanners ............................................ 10, 15 Shipping Services..................................... 15 Technology Computers.......................................... 10, 11 Digital Cameras ....................................... 10 Domain Name Registration ...................... 11 GPS Systems ............................................ 10 Lockboxes ................................................. 12 Online Property Listings ........................... 13 Printers and Scanners ........................ 10, 15 Software ............................................. 10, 12 Transaction Management Platform .......... 11 Web Hosting and Services ........................ 11 Virtual Phone and Fax Services ................ 11 INDEX TABLE OF CONTENTS Your REALTOR Benefits Program ® REALTOR Benefits Product Showcase New, Redesigned Online Store www.REALTOR.org/Store The store has every product developed by NAR, as well as many other helpful products published by outside trusted sources and experts. • Association and brokerage resources • Sales and marketing • Antitrust and fair housing • Research profiles and surveys • And much, much more… Visit REALTOR.org/StoreRG to see our over 200 selections. www.REALTOR.org/Store has all the same categories as the Product Showcase — all with far more products. The online store has both updated navigation and checkout, making it even easier and faster to get what you need. Visit the store www.REALTOR.org/StoreRG to find out more about the items listed in this Product Showcase, as well as all the products not listed here. And remember to check back often to see featured products and our newest titles. You can also call us to place a product order or receive additional information at 1-800-874-6500 (press “1” to order). Check it out: You’ll find the store has a brand new look with easy and speedy navigation. www.REALTOR.org/Store Receive a free Centennial Poster Go to www.REALTOR.org/StoreRG and receive a FREE Face of Real Estate Poster with a purchase when you add the Poster to your cart and enter promotional code FPOST — Get yours today! REALTOR BENEFITS® PROGRAM RESOURCE GUIDE 1 PRODUCT SHOWCASE Are you staying on top of your game with the latest information, top tips and changing trends in real estate? We’ve put together this Product Showcase to help you stay on top of a changing marketplace, to be more successful and to grow your business. Highlighting the areas that you’ve told us are most important to you, the showcase is just a sampling of the products we have in our online store www.REALTOR.org/StoreRG, designed to help save you and your clients time, energy and effort. PRODUCT SHOWCASE Association Resources NEW! The NATIONAL ASSOCIATION OF REALTORS® 100 Years in Celebration of the American Dream Book For 100 years, NAR members have been bringing the American dream home for millions of people. Celebrate the Association’s centennial with this beautiful commemorative book that tells the story of the visionaries behind the nation’s largest trade association. Item # 141-62 Members: $49.95 Non-Members: $69.95 What Everyone Should Know About Equal Opportunity in Housing Inform associates, clients and customers about the requirements of fair housing regulation. This brochure outlines the responsibilities of each party to a transaction and provides information about fair housing law. Sold in packages of 100. Item # 166-799 (English) Item # 166-796 (Spanish) Members: $20.95 Non-Members: $31.45 NEW! The NATIONAL ASSOCIATION OF REALTORS® 100 Years in Celebration of the American Dream DVD Celebrate a century of NAR’s history and accomplishments with this 15-minute retrospective DVD. Take a look back at what a difference REALTORS® have made over the past 100 years and learn what’s in store for the future as NAR embarks on its second century. Item # 141-292 Members: $10.00 Non-Members: $15.00 Your Director Hat: A Guide to Serving as a Director on a Board An excellent resource for anyone thinking of becoming a member of a governing Board, starting service on a Board or a sitting Board member who just wants a little more insight. Item # 141-182 Members: $11.95 Non-Members: $19.95 NEW! Commemorative Centennial Poster As part of our Centennial celebration, we have created this poster and made it available to you FREE with a purchase. The mosaic is created using actual member photos, showing how REALTORS® have served as the face of real estate for the past century. To get your free poster, go to www.REALTOR.org/StoreRG, add it to your cart and enter promotional code FPOST. A rolled version is also available for sale online. Item # 135-02 Visit REALTOR.org/StoreRG Antitrust today to view all of our products. Antitrust and Real Estate Video Great for Sales Meetings and Training Sessions Protect your business from the hazards of improper business practices or statements. This video offers valuable insight on how antitrust issues arise in everyday business situations. Understand the elements of illegal agreements to fix prices and boycott competitors. Approx. 20 minutes. Item # 126-1089V (VHS format) # 126-1089D (DVD format) Members: $20.95 Non-Members: $31.45 Antitrust Pocket Guide for REALTORS® and REALTOR-ASSOCIATE®s Designed for real estate licensees, this brochure offers information and examples on how antitrust impacts current real estate practices. Also available in Association and Board Leadership version. Sold in packages of 5. Item # 126-1093 Members: $20.95 Non-Members: $31.45 Product published by NAR REALTOR® Recommends Product Visit www.REALTOR.org/StoreRG to view and purchase all NAR products. 2 REALTOR BENEFITS® PROGRAM RESOURCE GUIDE Quantity pricing available PRODUCT SHOWCASE Centennial Brokerage Resources Broker to Broker: Management Lessons from America’s Most Successful Real Estate Companies Learn how to manage your business from THE business tool for real estate — REALTOR® magazine. This title is a compilation of articles that offer the best tips and advice on how to manage a residential real estate brokerage. Includes articles on managing operations, people and liability issues. Item # 141-60 Members/Non-Members: $29.95 It Pays to Work with a REALTOR® Educate consumers about why it is important to work with a REALTOR®. This brochure includes the key differences between a REALTOR® and a real estate licensee, benefits that REALTORS® provide, and an overview of REALTOR® designations and how they benefit consumers. Sold in packages of 100. Item # 135-30 (English) Item # 135-35 (Spanish) Members: $47.25 Why Rent When You Can Buy? Great for first-time buyers who may be on the fence about buying a home, this piece outlines the financial benefits of owning a home. Mortgage interest and property tax deductions, and mortgage principal accumulation, are depicted to support buying versus renting. Sold in packages of 100. Item # 186-90 (English) Item # 186-95 (Spanish) Members: $50.00 Non-Members: $75.00 21 Things I Wish My Broker Had Told Me: Practical Advice for Real Estate Professionals Written with humor and insight, this publication provides hands-on advice that will help agents start or maintain a successful career in real estate. This has real life stories from dozens of successful, top producing, real estate professionals that will help new agents know what to expect and how to succeed. Item # 141-237 Members: $13.95 Non-Members: $18.95 • Receive a free Centennial Poster! Go to www.REALTOR.org/StoreRG and receive a FREE Face of Real Estate Poster with a purchase when you add the Poster to your cart and enter promotional code FPOST • Review this Product Showcase for many of the resources you need — go online to view them ALL at www.REALTOR.org/StoreRG TO ORDER PRODUCTS: www.REALTOR.org/StoreRG 3 PRODUCT SHOWCASE Home Buying/Selling RCA Tenants-in-Common Brochure Inform staff and clients about the commercial real estate investment opportunity, tenants in common. The brochure contains valuable information for real estate professionals on the risks and rewards of this rapidly growing investment vehicle. Sold in packages of 50. Item # 141-400 Members: $35.00 Non-Members: $40.00 The NATIONAL ASSOCIATION OF REALTORS® Guide to Home Buying Outlines the process of purchasing a home with special focus on issues that concern first-time buyers. It presents a variety of options for buyers to consider during each step of the buying transaction so they can make the best decisions for their needs. 296 pages. Item # 141-50 Members/Non-Members: $19.95 The Insider’s Guide to Making Money in Real Estate This practical guide covers all the basics of investing and offers insider advice and little-known tips you won’t find anywhere else. This title serves as a great prospecting tool for converting customers and clients into investors. Item # 141-76 Members/Non-Members: $16.95 The NATIONAL ASSOCIATION OF REALTORS® Guide to Home Selling Outlines the process of selling a home. It presents a variety of issues for homeowners to consider when deciding to sell their home, and provides consumers with as complete a picture of the process as possible so they can make the best decisions for their needs. 222 pages. Item # 141-55 Members/Non-Members: $19.95 Diversity & Fair Housing Fair Housing Video Great for Sales Meetings and Training Sessions This video focuses on timely fair housing topics and the complex issues presented by fair housing regulation. Equal access to housing is a cornerstone right for home buyers and sellers, and proper education is vital for all real estate professionals. Approximately 20 minutes. Item # 166-150D (DVD Format) Members: $20.95 Non-Members: $31.45 Fair Housing Handbook — Fourth Edition The ultimate resource for fair housing information. Included are suggested fair housing office procedures, background on fair housing regulations, samples of the HUD Equal Housing Opportunity poster and logo, equal service report forms, information on the NAR/HUD partnership and a selfassessment questionnaire. 64 pages. Item # 166-1084 Members: $26.50 Non-Members: $36.50 Fair Housing Sales: Pocket Guide This guide reviews fair housing regulations and provides recommendations to ensure compliance. It contains examples of the most commonly asked questions from buyers and sellers that relate to housing discrimination and offers the appropriate responses to those questions. 44 pages. Sold in packages of 5. Item # 166-81 Members: $20.95 Non-Members: $31.45 Fair Housing Rental: Pocket Guide A must for anyone involved with the management or leasing of real estate. The information covered includes fair housing laws, the responsibilities of real estate professionals and checklists to ensure proper procedures. 48 pages. Sold in packages of 5. Item # 166-153 Members: $20.95 Non-Members: $31.45 Product published by NAR REALTOR® Recommends Product Visit www.REALTOR.org/StoreRG to view and purchase all NAR products. 4 REALTOR BENEFITS® PROGRAM RESOURCE GUIDE Quantity pricing available Preparing Your Home To Sell DVD It’s difficult to confront owners in this sensitive area, but they must know the importance of converting their home from LIVING to SHOWING condition. This DVD will help increase the value and sales price of your listings. 16 minutes. English and Spanish subtitles. Item # 141-178 Members: $39.00 Non-Members: $44.00 PRODUCT SHOWCASE Commercial & Investment Go online and purchase today! Stage Your Home For Profit This book and DVD shows you and your clients the techniques to easily and profitably prepare a home for sale through staging. Includes a 126-page book (with 70 color photos) and 50-minute DVD. Item # 141-137 Members: $29.95 Non-Members: $39.95 Legal Issues Real Estate Brokerage Essentials®: Managing Legal and Business Issues — 3rd Edition The ultimate information source for brokers to help minimize the risk of legal liability. Whether you read it cover to cover or keep it handy as a desk reference, Managing Legal and Business Issues can help you recognize and manage situations that most frequently result in litigation. Item # 126-358 Members: $52.45 Non-Members: $73.45 Workplace Harassment: Awareness and Prevention Pocket Guide Completely revised to cover all workplace harassment issues! An excellent reference guide to the types of workplace harassment, the liability issues surrounding workplace harassment and suggestions on reporting and investigating claims. 32 pages. Sold in packages of 5. Item # 126-149 Members: $20.95 Non-Members: $31.45 • Receive a free Centennial Poster! Go to www.REALTOR.org/StoreRG and receive a FREE Face of Real Estate Poster with a purchase when you add the Poster to your cart and enter promotional code FPOST • Review this Product Showcase for many of the resources you need — go online to view them ALL at www.REALTOR.org/StoreRG TO ORDER PRODUCTS: www.REALTOR.org/StoreRG 5 PRODUCT SHOWCASE Property Disclosure RESPA Do’s and Don’ts Card This card helps licensees to better understand and comply with the Real Estate Settlement Procedures Act (RESPA) by providing RESPA “Do’s” on one side and RESPA “Don’ts” on the other side. Sold in packages of 100. Item # 126-100 Members: $25.00 Non-Members: $35.00 Lead-Based Paint Reference Guide This is the must-have guide for brokers and agents to help them understand EPA/HUD lead-based paint regulations. It provides facts and information about the regulations from a compliance and risk management perspective. 24 pages. Sold in packages of 5. Item # 141-558 Members: $26.50 Non-Members: $36.50 RESPA AfBA Do’s and Don’ts Card Make sure your settlement business arrangements comply with RESPA with this great quick reference tool. This laminated card provides an overview of what RESPA allows and prohibits when it comes to settlement business affiliations. Sold in packages of 100. Item # 126-115 Members: $25.00 Non-Members: $35.00 REALTOR® Safety Mortgages Learn How to Avoid Foreclosure and Keep Your Home Produced by NAR, the Center for Responsible Lending and NeighborWorks®, this brochure explains the types of mortgages that are placing families at risk. It provides suggestions for getting help by talking to a REALTOR® and a reputable counseling organization, and urges borrowers to work with experts and their lender as soon as possible. Sold in packages of 50. Item # 126-126 Members: $20.00 Non-Members: $30.00 How to Avoid Predatory Lending Finding an affordable home loan with fair terms and reasonable costs is a crucial step towards achieving homeownership. This brochure, produced jointly by NAR and the Center for Responsible Lending, identifies warning signs of predatory loans. It also gives tips to consumers on how to avoid them, including questions they should ask when shopping for a loan. Sold in packages of 50. Item # 126-135 Members: $20.00 Non-Members: $30.00 Learn About FHA Mortgages This brochure, produced by NAR, FHA, and the Department of Housing and Urban Development, outlines the changes to FHA, how to qualify for an FHA mortgage, and other resources available from FHA, HUD and NAR. Sold in packages of 50. Item # 126-128 Members: $20.00 Non-Members: $30.00 Property Disclosure A Guide to Mold, Moisture and Your Home This information guide, created by the EPA, educates consumers with a mold problem about why mold develops in the home, general recommendations for removing it and ways to prevent it from returning. Sold in packages of 5. Item # 141-24 Members: $21.00 Non-Members: $31.50 Property Disclosures Pocket Guide Protect yourself from disclosure liabilities. This guide contains the recommended use of disclosure forms, steps to limit broker liability, foundations of misrepresentation liability, stigmatized property and remedies for failure to disclose. 40 pages. Sold in packages of 5. Item # 126-343 Members: $20.95 Non-Members: $31.45 Product published by NAR REALTOR® Recommends Product Visit www.REALTOR.org/StoreRG to view and purchase all NAR products. 6 REALTOR BENEFITS® PROGRAM RESOURCE GUIDE Quantity pricing available PRODUCT SHOWCASE Legal Issues (cont.) REALTOR® Safety Tip Card This handy laminated card contains at-a-glance reminders from NAR to help keep you safe. Sold in packages of 100. Item # 150-50 Members/Non-Members: $10.00 The Safety Minute: 01 This book provides safety and security fundamentals in the post 9/11 world. Through this book, you’ll discover: • 10 Types of Personal Security • 10 Laws of Survival • 10 Fundamentals of Self-Defense Item # 141-115 Members: $19.95 Non-Members: $24.95 Research NEW! 2007 NAR Profile of Home Buyers and Sellers Who are today’s home buyers and sellers? Do they use the services of a real estate professional? What role does the Internet play? These questions and many more are answered in this profile of home buyers and sellers. Item # 186-45-07 Members: $50.00 Non-Members: $125.00 NEW! 2007 Profile of Buyers’ Home Feature Preferences This report describes the home features that buyers considered most crucial during their home search. With regional and demographic analysis, and the incremental dollar values that buyers place on particular features, this report can be an effective tool to use in pricing homes and serving your customers. Item # 186-75-07 Members: $50.00 Non-Members: $125.00 NEW! “Selling Green” Pocket Card This newly released pocket card by NAR Research explores consumers’ preferences for energy-efficient products and services. It also evaluates the characteristics of home buyers and their home feature preferences in regards to energy efficiency. Sold in packages of 50. Item # 186-08 Members: $25.00 Non-Members: $35.00 • Receive a free Centennial Poster! Go to www.REALTOR.org/StoreRG and receive a FREE Face of Real Estate Poster with a purchase when you add the Poster to your cart and enter promotional code FPOST • Review this Product Showcase for many of the resources you need — go online to view them ALL at www.REALTOR.org/StoreRG TO ORDER PRODUCTS: www.REALTOR.org/StoreRG 7 Sales & Marketing 1,200 Great Sales Tips for Real Estate Pros The best and most practical tips from REALTOR® magazine — all in one volume! If you want to get ahead and consistently grow your income, this book will instantly become your go-to resource for every day and every deal. Item # 141-61 Members/Non-Members: $24.95 PRODUCT SHOWCASE The Big Book of Real Estate Ads, Third Edition Packed with more than 1,000 ready-to-use ads, this must-have book helps agents spend their time selling, not writing. This resource takes the agony out of preparing classified ads and helps professionals maximize the power of their marketing dollars. Includes sample CD. Item # 141-273 Members/Non-Members: $42.95 Power Real Estate Letters Correspondence is an essential part of an agent or broker’s day-to-day business. This title offers professionals a variety of letters that can be adopted for any circumstance, thereby saving time and resources. An excellent resource for both new and experienced agents, this volume is a superb addition to your library. Includes sample CD. Item # 141-272 Members/Non-Members: $29.95 Real Estate Advertising Made Easy, Seventh Edition This international best seller is a complete marketing tool for anyone involved in real estate. For more than 20 years, this publication has provided thousands of mix and match ad combinations to increase your real estate business. Item # 141-121 Members: $29.95 Non-Members: $34.95 RELAY® Transaction management platform See page 11 SentriLock/REALTOR® Lockbox NXT Official lockbox solution of NAR See page 12 ZipForm® Real estate forms software See page 12 REALTOR Team Store® REALTOR® branded products See page 13 Technology Real Estate Technology Guide The technology world constantly reinvents itself and presents new paths for success. This book demonstrates how to make better use of the technology you already have, and helps you plan the next step in making your office a leader. Item # 141-246 Members: $22.95 Non-Members: $27.95 Creating E-Mail Newsletters: A Practical Guide for the Real Estate Community The ultimate guide for those contemplating an e-mail newsletter or a Web site. Includes a step-by-step guide that demonstrates how to successfully implement e-mail newsletter campaigns that best fit your time, budget, resources and expertise. Item # 141-133 Members: $19.95 Non-Members: $24.95 Put Your Business Online A complete guide that describes everything you need to know, from start to finish, to achieve a successful online real estate Web site — even if you already have one. The book is packed with “real world” information, tips and secrets written in plain English for non-techies. Item # 141-161 Members: $19.95 Non-Members: $24.95 Product published by NAR NAR encourages REALTORS® to take note of the following NAR REALTOR Benefits® PARTNERS, which play an integral role in your member benefits. REALTOR® Recommends Product REALTOR.com® NAR’s official consumer real estate Web site See page 13 ABR®/ ABRMsm Buyer Representation Designations See page 14 e-PRO® NAR’s Technology and Internet certification program See page 14 SRES® Seniors Real Estate Specialist Designation See page 14 Quantity pricing available REALTOR® Owned & Operated means the company or program is owned or operated by one or more REALTOR® Associations. • Receive a free Centennial Poster! Go to www.REALTOR.org/StoreRG and receive a FREE Face of Real Estate Poster with a purchase when you add the Poster to your cart and enter promotional code FPOST • Review this Product Showcase for many of the resources you need — go online to view them ALL at www.REALTOR.org/StoreRG 8 REALTOR BENEFITS® PROGRAM RESOURCE GUIDE NAR benefits... better than ever! Announcing To make it easier for consumers to find you and your properties, we’ve now added: Why do these FREE benefits matter to you? • Because a buyer is 9 times more likely to find their home on the Internet than in a newspaper.1 • Because all of your listings appear on Neighborhood information & • school reports on your listings • More photos of your properties listings updated multiple • More times a day • REALTOR.com® for mobile phones An all new site redesign to drive • more consumers to you faster QUESTIONS ABOUT YOUR BENEFITS? CALL 8 0 0 .2 4 6 .1 9 0 1 REALTOR.com®. • Because buyers and sellers spend 4 times longer on REALTOR.com® than any other real estate portal.2 CLICK www.TourTheNewREALTOR.com Learn how to leverage your benefits, discover new premium services, and generate more business! 1 2007 National Association of REALTORS® Profile of Home Buyers and Sellers 2 Media Metrix - Number of total minutes spent on REALTOR.com® - January 2008 ©2008 REALTOR.com® All rights reserved ® REALTOR Benefits Program Partners DELL BENEFITS FOR NAR MEMBERS Great discounts on Dell’s extensive selection of hardware, software, and peripherals PARTNER OFFERS Smart and practical — just like you! Use this catalog as your guide to value-added offers and savings created just for you on the products and services you use every day from NAR partners you can trust. Let your membership reward you with two unique offers available to you FREE, as a member of NAR: • Chase Card Services — $64 credit after your first use of the official REALTOR® Visa® card • Lowe’s®— Register at LowesRealtorBenefits.com for a FREE marketing system that provides valuable savings coupons and offers a FREE, personalized, direct mail tool. REALTOR Benefits® Program partner, Dell, offers NAR members discounts† on Dell Products. Remember to always mention your NAR membership to receive these special offers and check www.REALTOR.org/RealtorBenefits often for the most up-to-date information about the Program. You can also always call the REALTOR Benefits® Help Line at 1-800-NAR-5233 to learn about the latest in partner offers just for REALTORS® or to speak to a member of NAR’s REALTOR Benefits® team — they’ll be there to answer your questions about the program. REALTOR® Owned & Operated NAR encourages REALTORS® to take special note of NAR REALTOR Benefits® partners displaying the REALTOR® Owned & Operated logo. The companies and programs are owned or operated by one or more REALTOR® Associations and play an integral role in your member benefits. REMINDER: Always mention your NAR membership or provide your NRDS number to receive the full benefit from each partner. Dedicated sales lines for NAR members Sales representatives who understand your technology needs and can recommend solutions to help improve productivity Promotional pricing throughout the year that is above your standard discount Insurance & Warranties Company: American Home Shield® (AHS®) — Home warranties Offer: American Home Shield® provides home warranty plans that cover breakdowns of a home’s covered systems and appliances. Contact: www.ahswarranty.com/nar or 1-866-627-7253 Technology advice, tips, and solutions at DELL.COM/sb360 Company: Geo. F. Brown & Sons, Inc. — Errors and Omissions Insurance Offer: Geo. F. Brown & Sons offers a Real Estate Errors & Omissions Insurance product that provides very comprehensive coverage for every aspect of the real estate industry at a very competitive price. Special Subscribe to RELAY® and get up to a $2,500 reduction in the Offer: deductible on your E&O Insurance. Contact: www.gfbgroup.com or 1-888-372-6262 TO TAKE ADVANTAGE OF THESE BENEFITS, CALL YOUR DEDICATED SALES TEAM AT 1-877-648-3355. DELL.COM/NAR Company: Liberty Mutual — Auto and home insurance Offer: Group Savings Plus® offers premium protection and special pricing on auto and home insurance, with convenient payment plans and 24-hour roadside assistance and claims service. Contact: www.libertymutual.com/lm/nar or 1-800-733-7830 One stop shopping for all your technology needs † NAR DISCOUNT: Your NAR discount is not necessarily combinable with other Dell promotions. Please call your sales representative to get the best available price. TRADEMARKS/COPYRIGHT NOTICES: Dell names and logos are trademarks of Dell Inc. © 2008 Dell Inc. All rights reserved. 1-800-NAR-5233 www.REALTOR.org/RealtorBenefits 9 PARTNER OFFERS Technology Company: Marsh Affinity Group Services — Health and welfare insurance Offer: Select from health, life, dental and disability insurance carriers with ratings of “A-” or better to bring you competitive pricing. Marsh also offers more convenience with an online “no obligation” 24/7 quoting system for its health insurance options. Contact: www.personal-plans.com/insnar or 1-800-626-6983 Company: GotVMail — Virtual phone system Offer: Receive 400 free minutes of GotVMail’s powerful telephone call forwarding, voice messaging and fax-on-demand service. As an added benefit, GotVMail will waive the activation fee for a limited time — a combined value of nearly $50. Plans start at just $9.95 a month. Contact: www.GotVMail.com/nar or 1-800-820-8210 and mention your NAR membership Financial Services Company: Hostway — Web hosting and services Offer: NAR members receive up to a 15% discount on Hostway’s reliable, user-friendly Web services that empower real estate professionals to grow their online presence. Contact Hostway to assist with Web hosting, Web site design, e-mail and managed pay-per-click search engine marketing campaigns. Contact: www.hostway.com/NAR or 1-866-736-7654 Company: Chase Card Services — Official REALTOR® Visa® credit cards Offer: Chase offers the official REALTOR® Platinum Visa® and the new REALTOR® Business Visa® card. Both come with no annual fee, a low APR, a 5% discount on all purchases at the REALTOR.org Store, the ability to personalize your card and FREE reward programs. Special Receive a $64 statement credit when you apply for the Offer: REALTOR® Platinum Visa® consumer card using the dedicated contact information below. ($64 credit is applied subject to application approval and after your first purchase.) Contact: www.chase.com/applyrealtor or 1-866-VISA-NAR (1-866-847-2627) NEW for 2008: Company: REALTORS® Federal Credit Union — Internet-based credit union Offer: Recognizing the special financial service needs of REALTORS®, NAR is creating a REALTOR® friendly credit union. The credit union will be Internet-based, with plans for a U.S. call center operation, and will handle loan applications and account transactions on a 24/7 basis. Expected to launch in late 2008, the credit union will be a wholly-independent, member-owned legal entity. Contact: www.REALTOR.org/about_nar/creditunion.html Be sure to sign up to receive information as it becomes available. Technology Company: Dell Inc. — Full line of small business technology products Offer: The world’s leading direct computer systems company offers NAR members discounts on all Dell desktops, notebooks, workstations, servers, storage, and a complete range of software and peripherals, which includes printers, cameras, GPS devices and more! Contact: www.dell.com/NAR or 1-877-648-3355 (Mon.-Fri. 7 am-9 pm CST or Sat. 8 am-6 pm CST); mention NAR Company: InternetCrusade®— Domain names Offer: Internet Crusade® provides a suite of domain name services with no hidden fees and a fast and easy registration process, allowing REALTORS® to market more effectively on the Internet. Contact: http://NAR.InternetCrusade.com PARTNER OFFERS Insurance & Warranties (cont.) Save time and money with valuable benefits from partners you can trust. Company: Lenovo™— Full line of technology products Offer: Save up to 15% on select awardwinning ThinkPad® notebooks, ThinkCentre™ desktops and accessories. Visit the Web site often, as special limited time eCoupons are provided frequently. Free standard shipping for all orders placed online! Contact: www.lenovo.com/nar or 1-800-426-7235, option 1, ext 3887 Company: RELAY®— Transaction management platform Offer: RELAY® by RE FormsNet (REFN) is the easy-to-use Internet tool that lets agents connect to today’s active clients through a custom-branded and secure transaction Web site 24/7. Streamline your business with RELAY® by managing documents and transactions and connecting directly to your forms on ZipForm® and WINForms® with one-click integration. Combine forms and data into a professional and interactive online transaction. Create custom CD-ROM files of your client’s transaction making a great closing gift and marketing tool. Contact: www.reformsnet.com/relay or 1-866-736-7328 REALTOR® Owned & Operated means the company or program is owned or operated by one or more REALTOR® Associations. 10 REALTOR BENEFITS® PROGRAM RESOURCE GUIDE 1-800-NAR-5233 www.REALTOR.org/RealtorBenefits 11 PARTNER OFFERS Marketing Company: SentriLock/REALTOR® Lockbox NXT — Official lockbox solution of NAR Offer: In 2008, SentriLock introduced REALTOR® Lockbox NXT and REALTOR® Lockbox NXT Wireless products, which provide features and benefits never before available in any lockbox system. Unlike any other lockbox, agents use their SentriCard, an electronic keycard the size of a credit card, to open the boxes. REALTOR® Lockbox NXT is sold through Associations and MLSs under contract with SentriLock. Contact: www.sentrilock.com or 1-866-736-2322 Company: InfoUSA®— Sales leads and mailing lists Offer: InfoUSA® offers Salesgenie.com™, the only prospecting tool you’ll ever need to boost sales and get ahead of the competition! With Salesgenie.com, you have unlimited access to the finest sales leads and mailing lists in the industry…available 24/7. You can find the right prospects from 12 databases, including 210 million U.S. consumers and 14 million U.S. businesses. Contact InfoUSA® today for a free trial and special pricing on the monthly subscription fee! Contact: www.salesgenie.com/nar or 1-866-872-8120 Have your 9-digit NRDS # ready to receive special NAR pricing. Company: ZipForm®— Real estate forms software Offer: ZipForm® by RE FormsNet (REFN) is the official forms software of NAR. ZipForm® is a powerful, easy-to-use software program that is helping real estate agents across the country increase productivity while decreasing the amount of time spent doing paperwork. With both the ZipForm®Desktop and ZipForm®Online versions, information entered into a form auto-populates all forms within a transaction — eliminating double entry of data. REFN offers Association Partnerships, MLS Integration, Special Agent and Broker Tools and Packages, Desktop and Online Programs, Macintosh and Mobile versions, TMS Integration and Electronic Signatures. Contact: www.zipform.com or 1-866-MY-FORMS (1-866-693-6767) Marketing Benefits for the office or your home. Company: PsPrint — Print, direct mail and design services Offer: PsPrint delivers exceptional printing, direct mail and design services for real estate professionals. And, as an NAR member, you are entitled to a 20% discount on your first order and a 5% discount on all subsequent orders, with no limits. Whether it’s business cards and letterhead, brochures or postcards, flyers or notepads, PsPrint is like having your own dedicated marketing team. Contact: www.psprint.com/nar and apply coupon code CH10 or 1-800-511-2009 Company: eNeighborhoods — Neighborhood reports and agent marketing tools Offer: The eNeighborhoods system allows you to manage contacts and marketing campaigns, as well as create high-impact, personalized neighborhood reports, CMAs, buyer tours, flyers and maps. You can also send unique, personalized newsletters with the direct mail service. Contact: www.eNeighborhoods.com/realtorbenefits or 1-877-363-4442 Company: REALTOR Team Store®— REALTOR® branded products Offer: NAR’s official supplier of REALTOR® premium incentive products, offering a wide array of promotional products, including lapel pins, bags, hats, apparel and more! Contact: www.realtorteamstore.com or 1-888-750-3343 Company: Entertainment® book — Coupon book* Offer: Drive repeat business with Entertainment® books. REALTORS® save more than 50% on Entertainment® books for closing and holiday gifts. This unique customer gift puts your name in front of your customers every time they reach for the $1000s in coupons for a variety of local and national merchants. Contact: www.entertainment.com/nar or 1-800-672-3053 and mention code RE9NAR and your 9-digit NRDS number Company: REALTOR.com®— Proven marketing for today’s changing marketplace Offer: Use the tools that have been incorporated into the marketing plans of America’s top producing agents. The #1 real estate site, REALTOR.com®, can provide an effective solution to help you secure more listings and reach more buyers. Whether you need to turn your name into a household brand, position yourself as a neighborhood expert or target the lucrative expired listing market, we can help. Contact: www.SolutionCenter.REALTOR.com or 1-800-878-4166 REALTOR® Owned & Operated means the company or program is owned or operated by one or more REALTOR® Associations. 12 Company: Lowe’s®— FREE, personalized, direct marketing tool; Gift cards Special Lowe’s® provides REALTORS® with an exciting, FREE client Offer: relationship-building online marketing tool where Lowe’s will work hand-in-hand with you to send customizable direct mail pieces delivering valuable coupons, rebate offers, and helpful tips and ideas for the home to your customers and clients — on your behalf. In 2008, REALTORS® will also find customizable e-mail and e-newsletter options with helpful content and additional offers to send to clients. Also, purchase Lowe’s gift cards at a 5% discount only through LowesRealtorBenefits.com (discount not available in stores or on Lowes.com). Contact: www.LowesRealtorBenefits.com Have your 9-digit NRDS number ready. Company: AgentCasts — Real estate video tours, marketing videos and podcasting Offer: AgentCasts delivers real estate video tours, marketing videos and podcasting directly to real estate sellers within a smart, efficient and empowering platform. Our services offer you the fully optimized benefits of real estate video without having to master the technology, abandon your budget or waste any of your valuable time. Special As an NAR member, you are entitled to a special 10% discount Offer: on orders placed. Contact: www.agentcasts.com/nar or 1-888-973-8437 *Offer good while supplies last. REALTOR BENEFITS® PROGRAM RESOURCE GUIDE PARTNER OFFERS Technology (cont.) To receive this benefit you must be an MLS participant and your MLS must be a REALTOR.com® data content provider. 1-800-NAR-5233 www.REALTOR.org/RealtorBenefits 13 PARTNER OFFERS Office Solutions Company: ABR®/ ABRMsm — Buyer Representation Designations Offer: The Real Estate Buyers Agent Council (REBAC) promotes superior buyer representation skills and services. The Accredited Buyer Representative (ABR®) designation enhances buyer representation skills and provides proof to prospective buyer-clients of proficiency in servicing their unique needs. The Accredited Buyer Representative Manager (ABRMsm) designation is for owners, brokers and managers who have buyer representation in their company’s service offerings. Special REBAC offers a 10% discount for the online version of Offer: courses created and owned by REBAC and delivered via REALTOR® University. Contact: www.REBAC.net/realtor_benefits.htm Enter code “ABRNOW” or “ABRMNOW” when you check out or 1-800-648-6224 Company: FedEx® — Shipping services Offer: Reduce shipping costs with FedEx® — NAR’s exclusive provider of shipping services. NAR members receive special discounts on a variety of delivery options. Discounts vary depending on type of service. NAR members can also leverage the power of FedEx® tools and services online. Contact: www.fedex.com/nar and enter code LCRS8P15 or 1-866-869-1171 and reference NAR code 155-15 Company: e-PRO®— NAR’s Technology and Internet certification program Offer: The e-PRO® certification is a revolutionary training program presented entirely online to certify real estate agents and brokers as Internet Professionals. Join the more than 45,000 professionals who are on their way to success in the world of online real estate. Contact: www.eProNAR.com or 1-866-377-0627 Company: SRES® — Seniors Real Estate Specialist Designation Offer: The Seniors Real Estate Specialist (SRES®) designation is the only one of its kind recognized by NAR. Students who are awarded the SRES® designation are specifically trained to understand the distinct real estate goals, concerns and needs of seniors today. Special The SRES® Council offers NAR members a 10% discount on the Offer: designation course delivered online via REALTOR® University. Contact: www.SRES.org/realtor_benefits.htm Enter code “SRESNOW” when you check out or 1-800-500-4564 PARTNER OFFERS Educational Tools Company: Pitney Bowes — Postage and mailing services Offer: Receive a 90-day free trial of the Pitney Bowes mailstation™ digital mailing system and $50 in free postage coupons. Save money with an integrated scale that automatically calculates and sets the exact amount of postage you need. Never overpay for postage again! Contact: www.pbmailstation.com/nar or 1-800-376-3093 and refer to order number 999991795 Company: Xerox®— Copiers, printers, fax machines and scanners Offer: Get more listings, increase your sales and stand out from the competition with the Xerox® family of multifunctional devices that can print, copy, scan and fax — both in color and black and white. Take advantage of the special savings on Xerox® products available for NAR members. Contact: www.xids.com/nasg/ assocmrkt/nar.html or 1-800-ASK-XEROX (1-800-275-9376), ext. NAR (627) and mention reference code 0706978 Industry News Visit partner Web sites for details and offers. Company: RISMedia — Real Estate magazine Offer: Members can save 40–55% on Real Estate magazine. RISMedia also provides real estate news online and daily news e-mails. REALTORS® can gain access to strategies and ideas targeted at top brokers and industry leaders with the Power Broker Network Report and Power Team Report monthly subscriptions. Contact: www.rismedia.com or 1-800-724-6000 REALTOR® Owned & Operated means the company or program is owned or operated by one or more REALTOR® Associations. 14 REALTOR BENEFITS® PROGRAM RESOURCE GUIDE 1-800-NAR-5233 www.REALTOR.org/RealtorBenefits 15 Travel PARTNER OFFERS Company: Avis — Car rental Offer: As an NAR member, you can save up to 25% off your car rental with Avis just by mentioning your Avis Worldwide Discount (AWD) # A009700 when making a reservation. Be sure to use your AWD every time you rent in addition to coupon savings. At Avis, “We Try Harder” to make your trip better! Contact: www.avis.com/nar or 1-800-525-7551 and reference your NAR AWD # A009700 Company: Budget — Car rental Offer: Whether you’re renting for business or leisure, you can save up to 20% off every time you rent with Budget. Simply mention your NAR/Budget Corporate Discount (BCD) # Y490600 when making your reservations. Use your member discount in combination with coupon offers for additional savings! Contact: www.budget.com/nar or 1-800-826-3703 and reference your NAR BCD # Y490600 Company: Hertz — Car rental Offer: Your NAR membership entitles you to year-round discounts with Hertz. In addition to your REALTOR Benefits® discount, you can receive additional value-added coupon offers. Contact: For reservations, visit www.hertz.com, call your travel agent or call Hertz at 1-800-654-2200. Be sure to mention your NAR/Hertz CDP # 182806. For the most up-to-date information on all REALTOR Benefits® Program Partners, visit www.REALTOR.org/RealtorBenefits. For details on individual partners or their offers, please visit the partner Web sites or call them using the contact information in each listing. 16 REALTOR BENEFITS® PROGRAM RESOURCE GUIDE ® This Guide provides you with a comprehensive collection of industry publications, as well as offers and savings from trusted NAR alliance partners, all through NAR’s REALTOR Benefits® Program. We invite you to browse the orange-tabbed pages to review the product showcase and the green-tabbed pages to peruse the special offerings from NAR alliance partners. Table of Contents 1 REALTOR Benefits® Product Showcase 1 REALTOR.org Store Invaluable resource to find all the products to help super charge your career 2 3 4 5 6 7 8 9 Centennial, Antitrust Association Resources, Brokerage Resources Commercial & Investment, Diversity & Fair Housing Home Buying/Selling, Legal Issues Mortgages, Property Disclosure REALTOR® Safety, Research Sales & Marketing, Technology REALTOR Benefits® Program Partners 9 Insurance & Warranties American Home Shield®— Home warranties Geo. F. Brown & Sons, Inc. — Errors and Omissions Insurance Liberty Mutual — Auto and home insurance Marsh Affinity Group Services — Health and welfare insurance 10 Financial Services Chase Card Services — Official REALTOR® Visa® credit cards REALTORS® Federal Credit Union — Internet-based credit union 10 Technology Dell Inc. — Full line of technology products GotVMail — Virtual phone system Hostway — Web hosting and services InternetCrusade®— Domain names Lenovo™— Full line of technology products RELAY™— Transaction management platform SentriLock/REALTOR® Lockbox NXT — Official lockbox solution of NAR ZipForm®— Real estate forms software 12 Marketing AgentCasts — Real estate video tours, marketing videos and podcasting eNeighborhoods — Neighborhood reports and marketing tools Entertainment® book — Coupon book InfoUSA®/SalesGenie.com™— Sales leads and mailing lists Lowe’s®— Free, personalized, direct marketing tool; Gift cards PsPrint — Print, direct mail and design services REALTOR Team Store®— REALTOR® branded products REALTOR.com®— Proven marketing for today’s changing marketplace Talking House®— Listings & Leads Program 14 Educational Tools ABR®/ABRMsm— Buyer Representation Designations e-PRO®— NAR’s Technology and Internet certification program SRES®— Seniors Real Estate Specialist designation 15 Office Solutions FedEx — Shipping services Pitney Bowes — Postage and mailing services Xerox®— Copiers, printers, fax machines and scanners 15 Industry News RISMedia — Real Estate magazine 16 Travel Avis — Car rental Budget — Car rental Hertz — Car rental Index REALTOR Benefits® Publications 1,200 Great Sales Tips for Real Estate Pros .. 8 21 Things I Wish My Broker Had Told Me: Practical Advice for Real Estate Professionals.............................................. 3 2007 NAR Profile of Home Buyers and Sellers ................................................ 7 2007 Profile of Buyers’ Home Feature Preferences ................................................ 7 A Guide to Mold, Moisture and Your Home ... 6 Antitrust and Real Estate Video ................. 2 Antitrust Pocket Guide for REALTORS® and REALTOR-ASSOCIATE®s ....................... 2 Broker to Broker: Management Lessons from America’s Most Successful Real Estate Companies .............................. 3 Creating E-Mail Newsletters....................... 8 Fair Housing Sales: Pocket Guide ............... 4 Fair Housing Rental: Pocket Guide ............. 4 Fair Housing Handbook, Fourth Edition ...... 4 Fair Housing Video ..................................... 4 How to Avoid Predatory Lending ................. 6 It Pays to Work with a REALTOR® ................ 3 Lead-Based Paint Reference Guide ............ 7 Learn About FHA Mortgages ....................... 6 Learn How to Avoid Foreclosure and Keep Your Home.......................................... 6 Power Real Estate Letters........................... 8 Preparing Your Home to Sell DVD................ 5 Property Disclosures Pocket Guide ............. 6 Put Your Business Online ........................... 8 RCA Tenants-in-Common Brochure ............ 4 Real Estate Advertising Made Easy, Seventh Edition. ......................................... 8 Real Estate Brokerage Essentials® ............ 5 Real Estate Technology Guide..................... 8 REALTOR® Safety Tip Card.......................... 7 RESPA AfBA Do’s and Don’ts Card .............. 6 RESPA Do’s and Don’ts Card ...................... 6 “Selling Green” Pocket Card....................... 7 Stage Your Home For Profit (Book/DVD) ...... 5 The Big Book Of Real Estate Ads, Third Edition .............................................. 8 The Insider’s Guide to Making Money in Real Estate............................................. 4 The NATIONAL ASSOCIATION OF REALTORS® 100 Years in Celebration of the American Dream Book ................................................ 2 The NATIONAL ASSOCIATION OF REALTORS® 100 Years in Celebration of the American Dream DVD ................................................. 2 The NATIONAL ASSOCIATION OF REALTORS® Commemorative Centennial Poster ............ 2 The NATIONAL ASSOCIATION OF REALTORS® Guide to Home Buying ................................ 5 The NATIONAL ASSOCIATION OF REALTORS® Guide to Home Selling ................................ 5 The Safety Minute: 01................................. 7 What Everyone Should Know About Equal Opportunity in Housing..................... 3 Why Rent When You Can Buy? .................... 3 Workplace Harassment: Awareness and Prevention Pocket Guide ............................. 5 Your Director Hat: A Guide to Serving as a Director on a Board .................................... 3 REALTOR Benefits® Program Partners REALTOR® Owned & Operated ........ 9, 11–14 Automotive Car Rental ................................................ 16 Educational Tools Internet/Online Certification ..................... 14 Designations/Certifications ...................... 14 Financial Services REALTOR® Credit Card ............................. 10 REALTORS® Federal Credit Union ............. 10 Industry News Magazine.................................................. 15 Insurance & Warranties Auto Insurance ........................................... 9 Dental Insurance ...................................... 10 Disability Insurance ................................. 10 Errors and Omissions Insurance................. 9 Health Insurance ...................................... 10 Home Insurance ......................................... 9 Home Warranty Plans ................................. 9 Life Insurance .......................................... 10 Marketing Apparel..................................................... 13 Closing Gifts ...................................... 12, 13 Direct Mail.......................................... 12, 13 Home Improvement .................................. 13 Mailing Lists ............................................ 13 Market Yourself .................................. 12, 13 Neighborhood Information ........................ 12 Printing .................................................... 13 Promotional Products ............................... 13 Prospecting .............................................. 13 REALTOR® Pins......................................... 13 Sales Leads ........................................ 13, 14 Videos and Podcasting ............................. 12 Office Solutions Copiers ..................................................... 15 Document Management Solutions ............ 11 Fax Machines ........................................... 15 Forms Software ........................................ 12 Postage and Mailing ................................ 15 Printers .............................................. 10, 15 Scanners ............................................ 10, 15 Shipping Services..................................... 15 Technology Computers.......................................... 10, 11 Digital Cameras ....................................... 10 Domain Name Registration ...................... 11 GPS Systems ............................................ 10 Lockboxes ................................................. 12 Online Property Listings ........................... 13 Printers and Scanners ........................ 10, 15 Software ............................................. 10, 12 Transaction Management Platform .......... 11 Web Hosting and Services ........................ 11 Virtual Phone and Fax Services ................ 11 INDEX TABLE OF CONTENTS Your REALTOR Benefits Program