activity report

Transcription

activity report

STIF – ACTIVITY REPORT 2013
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ACTIVITY REPORT
13
STIF • 41, rue de Châteaudun • 75009 Paris
Metro station Trinité – d’Estienne d’Orves • Bus nos. 26, 32, 43, 67, 74
Tel. +33 (0)1 47 53 28 00 • Fax +33 (0)1 47 05 11 05 • stif.info
Editorial
STIF designs, organises and finances the public transport system in the Île-deFrance region.
STIF coordinates all the stakeholders in the Île-de-France transport network (including
passengers, elected representatives, manufacturers, transport operators and infrastructure
managers) in order to improve the service delivered to passengers.
STIF works to continue expanding the system and increasing the product offering.
• In 2013, two new tram lines opened for service: line T5 between Marché de SaintDenis and Garges-Sarcelles and line T7 between Villejuif and Porte de l’Essonne (AthisMons). The six existing tram lines serve over 500,000 passengers every day at almost
150 stations across more than 80 kilometres. Two new tram lines will be opening in 2014:
the T6 between Châtillon and Viroflay (incremental opening) and the T8 between SaintDenis and Épinay-sur-Seine/Villetaneuse.
• Metro line 4 was extended in March 2013 between Porte d’Orléans and Mairie de
Montrouge.
• Over 250 bus lines were upgraded in 2013.
• More RER B trains were added in the north at peak times to provide a train every
three minutes between Paris and Aulnay-sous-Bois and every six minutes on the Aulnaysous-Bois – Mitry-Claye and Aulnay-sous-Bois – Aéroport Charles de Gaulle branches.
Easier travel through innovation lies at the heart of the services provided by STIF.
• In late 2011, STIF put through an unprecedented plan to reduce pollution from buses
and beginning in 2014, it has asked the RATP to start a bus procurement programme that
will cut the bus fleet’s fine particle emissions in half by 2016.
• The dezoning of Navigo was expanded to include Améthyste passes on 1 March 2013
and also from mid-July to mid-August since the summer of 2013. Trip add-ons, which
have been available since 1 January 2013, only require payment for trips made in zones
not covered by a passenger’s pass. Lastly, Navigo cards can now be refilled at CIC and
Crédit Mutuel cash machines; refill service continues at train and bus stations and on
navigo.fr
• To increase passenger comfort, STIF continues to replace rolling stock: the Francilien
is coming to the P and L lines and then line J and new modern boa trains were installed
on metro lines 5 and 9. Efforts under way since 2006 have resulted in the replacement or
renovation of 55% of train and RER carriages and 45% of metro trains in 2014.
• To improve passenger intermodality and information, STIF is restoring and upgrading
stations at locations like Parcs Relais (park-and-ride facilities), Véligo and bus stations. A
new station in Créteil Pompadour opened for service in December 2013. STIF is also
developing new services on Vianavigo like traffic alert subscriptions and the gradual
introduction of real-time information in 2014. New passenger information screens will
also be installed in train and metro stations that will feature next-train information.
So, once again in 2013, STIF is proving it listens to passengers and people living in the Îlede-France region.
Sophie Mougard
© Claire Curt/STIF.
STIF Managing Director
Jean-Paul Huchon
Chairman of the Board of STIF
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Contents
Governance
Service offering
Modernisation
Services
Fares
Mobility
Research
Projects
Highlights
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3
12
18
21
26
28
31
32
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Organising, deciding, funding
Governance
STIF designs, organises and finances the public
transport system in the Île-de-France region.
© Christophe Recoura/STIF. Massy-Palaiseau Multimodal Division.
1. STIF: presentation
n STIF’s responsibilities
STIF defines and drives development and modernisation
projects for all modes of transport, whose operation it outsources to transport operators.
STIF, which encompasses the Île-de-France region, the City of
Paris and the seven other départements in the Île-de-France
region, has a global vision of public transport in Île-deFrance (mainline, RER and metro trains, trams, T Zen and buses).
n Status and organisation
STIF, the organising authority for public transport in the Île-deFrance region, is managed by a 29-member Board of Directors. The Board is chaired by Jean-Paul Huchon, Chairman of
the Île-de-France Regional Council. It convenes six or seven
times a year and may also conduct transport operator hearings
(RATP, SNCF and Optile).
It drives and defines transport policy in the Île-de-France
region, and its implementation. Through its decisions, the
Board shapes the development of projects and approves each
of the main stages.
STIF’s various departments (comprising 344 employees in all)
fall under the authority of Sophie Mougard, appointed as
Managing Director by the Chairman after consultation with
the Board.
n Executive Committee
The agenda for Board meetings is defined by the Chairman
after consultation with the Executive Committee, which meets
about 15 days beforehand.
The Committee has 12 members: the Chairman of the Board
of STIF, the four Vice-Chairmen, the Chairmen of the Technical
Committees, a representative from the Paris/Île-de-France
Regional Chamber of Commerce and Industry, and a representative of the Chairmen of the Établissements publics de
coopération intercommunale d’Île-de-France (EPCIs/public institutions for cooperation between local authorities in the Îlede-France region).
STIF’s Board in 2013
1 representative from each département
15 representatives from the Île-de-France region
Vincent EBLÉ
Corinne VALLS
Jean-Marie TÉTART
Christian FAVIER
Philippe SUEUR
Laurence BONZANI
Valérie PÉCRESSE
Laurence COHEN
Jacques PICARD
François DUROVRAY
Jérôme GUEDJ
Daniel GUÉRIN
Christine REVAULTD’ALLONNES-BONNEFOY
Jean-Paul HUCHON
Philippe SAINSARD
Jean-Loup METTON
François KALFON
Ghislaine SENÉE
Brigitte KUSTER
Pierre SERNE
Aude LAGARDE
Jean-Pierre SPILBAUER
1 representative from the Paris/Île-de-France Regional Chamber
of Commerce and Industry: Pierre-Antoine GAILLY
5 representatives from the City of Paris
Édith CUIGNACHE-GALLOIS
Laurence DOUVIN
Bernard GAUDILLÈRE
Julien BARGETON
1 representative from the Établissements publics de coopération
intercommunale de la Région Île-de-France (public institutions for
cooperation between local authorities in the Île-de-France region):
Yves ALBARELLO
Pierre MANSAT
1 representative from the Public Transport Partners’ Committee,
acting in a consultative capacity, also sits on the Board:
Éric BRASSEUR
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GOVERNANCE•SERVICE OFFERING•MODERNISATION•SERVICES•FARES•MOBILITY•RESEARCH•PROJECTS•HIGHLIGHTS
n The technical committees
The Nouveau Grand Paris
The technical committees provide an arena for discussion
between STIF’s directors and employees. The five committees
convene prior to the Board meeting to examine projects and
establish an opinion.
On 6 March 2013, France’s Prime Minister announced a set of legislative
changes to implement the Nouveau Grand Paris whereby:
Investments and Project Contract Monitoring Committee,
chaired by Christine Revault-d’Allonnes-Bonnefoy.
• STIF can contract SGP to build the Saint-Denis Pleyel – Champigny Centre
branch on the future line 15,
Financial and Tariff-Rating Committee,
chaired by Bernard Gaudillère.
• the same relations set up between the organising authority and other
network contractors in the Île-de-France region were instituted between
the Société du Grand Paris (SGP) and STIF,
• SGP can contribute to funding for the mobilisation plan’s campaigns.
The legislative changes announced by the Prime Minister were introduced
in two bills:
Transport Services Committee,
chaired by Ghislaine Senée.
1. Act No. 2014-58 of 27 January 2014 on the modernisation of
regional public initiatives and the claim of urban areas, in which
Articles 16 and 17 changed the language in the Transport Code and the Act
of Greater Paris of 3 June 2010 to read:
Service Quality Committee,
chaired by Jérôme Guedj.
• SGP is bound by the same obligations to STIF as those that currently
apply to the SNCF, RATP and RFF (the STIF Board approved a series of
incremental investment plans),
Democratisation Committee,
chaired by Laurence Cohen.
The projects are also presented to the CPTP (Committee of
Public Transport Partners), which comprises representatives
of trade unions, employers’ and consular organisations, and
passenger associations.
• as the organising authority, STIF is to participate in writing public inquiry
file(s) and all the documents that the contractor draws up for investment
plans related to the Grand Paris Express,
• as an investor and future owner, STIF is to participate in every stage of the
rolling stock procurement process.
The procedures for STIF’s participation should be specified in a decree.
2. Transport funding
n Funding for public transport operations in the
Île-de-France region
In 2013, funding for public transport operations totalled
e8,993 million, broken down as set out in this table.
2. Act No. 2014-1 of 2 January 2014 authorising the French
government to simplify and secure the life of companies, in which
Article 8 authorises the government to issue an order within six months
(before 3 July 2014) to:
• determine the terms and procedures whereby SGP can fund transport
infrastructure projects that will connect to the Grand Paris public transport
system or be contracted to build these types of projects,
• allow STIF to draw up an agreement to contract SGP for any public interest
projects that supplement or connect to these projects.
n Trends in operating fund sources
Public transport operating costs in the Île-de-France region are
funded by fares collected (passenger spending and employer
reimbursements), the transport tax paid by employers and
public contributions.
Over a long period of time, these spending packages steadily
increase by an average of 2.3% annually (constant euros). There
was a rise in 2013 of 4.1% in constant euros. In fact, a concerted
effort has been made to expand the transport offering.
Funding of public transport operations in the Île-de-France region
Public
contributions
Of which:
• €1,207m
• €128m
• €145m
• €211m
•
Transport
tax
Passengers
Employers*
Other receipts
(via fares collected)
(via reimbursement
of travel costs)
(advertising, motoring fines,
sales of residual products)
€1,749m
€3,424m
€2,733m
€845m
€242m
19.4%
38.1%
30.4%
9.4%
2.7%
in statutory contributions (payments to STIF by public authorities)
in state subsidies for school transport
in expenditure by the Region (within its remit) on social action
in expenditure by the départements (within their remit)
on social action
€58m in compensation for loss-making services (paid to transport
operators by départements, local councils and EPCIs)
€8,993m
(metros, buses, trams
and RER)
(RER, trains
and trams)
(buses, school
transport)
OPTILE
Other
53%
32%
11%
4%
RATP
SNCF
* Survey of reimbursement of employees‘ travel costs (Source: STIF, 2013)
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n STIF’s budget
© Christophe Recoura/STIF. Metro line 9 – Havre-Caumartin station.
In light of the fact that the transport companies collect passenger fares and not STIF, STIF’s budget does not reflect the total
cost of operating public transport. However, changes in collections are considerably impacting the contribution that STIF pays
to transporters.
Operational funding
STIF’s operating receipts totalled e5,518 million, broken down
as follows:
Amount of receipts
em
Income from transport tax
3,424
Public contributions
1,207
Sundry receipts
601
Other government subsidies
286
Total
5,518
5.18%
10.89%
Income from transport tax
21.88%
62.05%
Sundry receipts
Other government subsidies
In 2013, the amount of transport tax collected rose by
5.8% due to the growing payroll and to an increased tax rate
in some municipalities in the urban area of Paris (Decree no.
2012-463 of 6 April, 20121) and the 0.1 point increase in the
transport tax rate for all zones on 1 July 2013 (Article 84 of the
2013 finance law2).
These are mandatory expenses for STIF’s local authority
members.
The transport tax
The bulk of STIF’s funding comes from the transport tax paid
by companies and public and private sector organisations with
more than nine employees. The tax is collected by the agencies
responsible for collecting social security contributions (mainly
URSSAF), before being paid to STIF. In 2013, the income from
the transport tax totalled €3,424 million, accounting for
62% of STIF’s funds and slightly less than 40% of the total
public transport budget for the Île-de-France region.
Public contributions totalled e1,207 million in 2013, up
1.9% on 2012.
They are broken down as follows:
1%
1%
4%
1%
1%
3%
Île-de-France region
Paris
8%
Hauts-de-Seine
Seine-Saint-Denis
As the transport tax is a payroll tax, the amount collected is
contingent upon the employment rate and on the amount of
wages paid by companies. It is a dynamic source of funding (up
4.1% per year from 2006 to 2008) but it is also very sensitive to
the economic environment. After virtually stagnating in 2009
(up 0.3%), it has started to rise again in the last four years.
51%
30%
Val-de-Marne
Yvelines
Essonne
Val d’Oise
Seine-et-Marne
1. Indeed, the 2010 amending finance law redefined the rules governing the enforcement of the transport tax in the Île-de-France region, providing for the gradual
application of the 1.7% ceiling rate to all the municipalities in the urban area of Paris. At the end of the three-year enforcement period, an extra €110 million in transport
tax should be collected. In 2012 when the new rules came into force, employers in the municipalities affected saw their tax rate increase from 1.4% (ceiling rate in zone 3)
to 1.5% on 1st July.
2. In addition, the initial 2013 finance law increased ceiling rates in the Île-de-France region by 0.1 percentage points, and STIF’s Board decided to apply the new rates as
of 1st July 2013. Thus the following rates will apply, subject to the gradual enforcement policy referred to above:
• 2.7% in zone 1, that is to say Paris and Hauts-de-Seine;
• 1.8% for municipalities in the urban area of Paris not included in zone 1 (zone 2);
• 1.5% for the remaining municipalities in Essonne, Seine-et-Marne, Val d’Oise and Les Yvelines (zone 3).
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The other government subsidies are as follows:
• e158 million in government subsidies, mainly consisting of
subsidies paid by the Île-de-France region in connection with
social fares and the imagine R card;
• e128 million paid by the government to cover a portion of
STIF’s expenditure on school transport.
STIF generated a self-financing capacity of e318 million, needed
for long-term investment funding, including 243 million from
exceptional receipts.
2% 1%
6%
RATP
10%
36%
The other receipts primarily consist of exceptional receipts
(e302 million), tax neutralization programmes (e212 million)
and balancing operations (e82 million).
12%
Operational expenses
In 2013, STIF’s operating expenses totalled e5,518 million,
broken down as follows:
Amount of expenses
em
RATP/SNCF
3,818
of which RATP
1,994
of which SNCF
1,824
OPTILE
642
Other expenses
537
Self-financing
318
School transport
143
Research and ongoing costs
Total
60
5,518
OPTILE
Other expenses
Self-financing
33%
Half of the sharp rise in operating receipts is due to exceptional receipts, including e200 million as a result of the Order of
12 February 2013 pertaining to the payment amount and procedures for compensation the RATP owed STIF for the transfer
of property ownership (primarily the RATP headquarters).
SNCF
School transport
Research and ongoing costs
Contractual contributions
Total remuneration paid to transport operators contracted
by STIF to implement the public transport operating policy
accounts for 81% of total expenditure. This means that
STIF’s budget is very tight. In terms of contracts with the RATP,
SNCF and Optile, there was minor inflation in financial year
2013 thereby providing room to manoeuvre during the fiscal
year.
School transport
Expenditure associated with school transport, which was
brought within STIF’s remit on 1 July 2005, totalled e143 million
for all schemes covering costs for disabled pupils and students,
the cost of organising special routes and STIF’s contribution to
Optile school passes.
In addition to this are approximately e60 million of expenditures
recorded in RATP, SNCF and Optile contracts for the imagine R
card, bringing STIF’s school transport costs in 2013 to a total of
e203 million euros.
Other expenditure
On top of its operating and research costs (e60 million), STIF
must pay the flat-rate tax on rolling stock (IFER), which amounts
to e66 million, and rail network access fees (e212 million).
© Christophe Recoura/STIF. T5 Tram.
Investment funding
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Investment expenditure in the financial year totalled e615
million, up 22% on 2012; 75% was allocated to rolling stock
(trains and buses).
Investment revenues came primarily from self-financing
(e318 million), fines (e142 million), borrowing (e80 million)
and a e39 million subsidy from the AFITF (French Transport
Infrastructure Financing Agency).
STIF’s investment policy
Investment funding in the RATP scope
900
3,000
800
2,500
700
600
2,000
500
1,500
400
300
1,000
200
500
0
Investment funding in the SNCF scope
100
2007
2008
2009
Subsidies from local authorities
and the French government
2010
2011
Direct STIF subsidies
0
2012
2013
Indirect STIF subsidies
The 2007 and 2013, close to €13.5 billion was invested in the RATP
scope, which included €11.25 billion in direct or indirect subsidies for
STIF and €2.25 billion from local authorities in the Île-de-France region
(for infrastructure covered by the State-Region Projects Contract) and the
French government.
2008
2009
2010
2011
Subsidies from local authorities
Direct STIF subsidies
and the French government
2012
2013
Indirect STIF subsidies
The 2007 and 2013, close to €4.5 billion were invested in the SNCF
scope, which included €4.2 billion in direct or indirect subsidies for STIF
and €0.3 billion from local authorities in the Île-de-France region (for
infrastructure covered by the State-Region Projects Contract) and the
French government.
In 2006, STIF embarked upon an ambitious multiyear investment policy.
At the end of 2013, €2,901 million remained to be financed for all investment projects announced by STIF since 2006, which breaks down as follows:
• €553 million for infrastructure;
• €871 million for service quality investments (accessibility, passenger information, safety and so on);
• €1,477 million for purchasing and renovating rolling stock.
Directly or indirectly3, STIF finances all bus, train, metro, tram and RER services.
Motoring fines are an important source of finance insofar
as they directly increase STIF’s investment funds since, under
the terms of Article R.4414-1 of the local and regional collectivity code, half of the proceeds from fines collected in the Îlede-France region must be given to STIF. Moreover, fines are
also the primary source of income for the AFITF, which is
helping to finance the ongoing introduction of Francilien trains.
representatives, local elected representatives and transport
operators, with the aim of developing and improving public
transport service quality. The subjects addressed relate to all
aspects of the operation of the line in question (notably the
service offering and service quality), as well as improvement
projects and development prospects. In 2013, seven line
committees were formed for metro line 13, Transilien
lines N and U, J, L and RER lines C and E.
In 2013, for the second time, STIF had to resort to borrowing
€80 million to finance its growing investment activities. STIF’s
total debt is €250 million.
The policies and projects developed and implemented by STIF
centre primarily on passengers. The focus on line committees,
on feedback regarding the management of service disruptions
and on maintaining a continuous dialogue with passenger
associations shows just how important passengers have
become in public transport.
n Line committees
Line committees were established by STIF in 2007. They
meet at STIF’s initiative and are chaired by a member of the
Board. Their purpose is to foster discussion between STIF, user
© Emmanuel Fradin/STIF. RER B.
3. Passenger relations
3. STIF directly contributes funding to acquire and replace rolling stock by paying investment grants to transporters as part of funding agreements and it indirectly
contributes to this policy by covering the financial costs and amortization resulting from transporter debt and their self-financing capacity (as part of operating contracts).
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© Claire Curt/STIF.
• The Passenger Collective for the stations in Houilles –
Carrières – Maisons-Laffitte, on 23 July 2013 to hear their
demands: full train service to both stations (Houilles and
Maisons-Laffitte), routine use of double-decker trains during
peak hours and discontinuation of the Nanterre-Préfecture
interconnection.
n Feedback
Reflecting the growing focus on passengers, 2013 saw the
continuation of feedback meetings on the management
of service disruptions. The organisation of such meetings is
one of the actions recommended in the Île-de-France Urban
Mobility Plan (PDUIF).
A session was held on 25 November 2013 to collect feedback on the two incidents that occurred on 28 October 2013
on the RER B between Châtelet and Gare du Nord and in
Aulnay-sous-Bois.
The purpose of these meetings is to discuss feedback from
passengers having encountered serious difficulties while travelling on public transport. They are also an opportunity to develop
solutions that will often have a decisive impact on the day-to-day
quality of public transport services in the Île-de-France region.
n Dialogue with passenger associations
STIF also maintains a continuous dialogue with passenger
associations, either through meetings held in addition to line
committee meetings or through consultations with the associative sector.
• AUT Île-de-France on 18 November 2013, primarily for an
update on investment projects (Nouveau Grand Paris, Tram
Express Nord, RER E to the West, line master plans, etc.) and
on the rolling stock.
• AUT Île-de-France on 3 December 2013 for an update on
STIF’s rolling stock policy for the metro, RER and Transilien
networks.
STIF may also speak at meetings held by passenger
associations and accommodate them at their request.
This relationship with users and their representatives is
also reflected in more specific actions such as the “Line
Observers” initiative set up by AUT Île-de-France (the
national federation of transport user associations) and
funded by STIF since 2012. The purpose of this initiative is
to collect user feedback, observations and suggestions with
the aim of improving the level of service provided on the RATP
network. A panel of around 750 passengers has been created
and their feedback is passed on to the RATP, which responds by
taking concrete and appropriate measures to address the issues
raised. Thus passengers play an active and constructive role.
For this purpose, in 2013 STIF held 11 meetings with:
n Responses to complaints
• The ADU-LAON Association, on 3 March 2013 for a progress report on line K in terms of rolling stock, service provision, service quality and Nouveau Grand Paris.
In 2013, the Passenger Relations division responded to
nearly 6,000 complaints, a 20% increase from 2012. Most of
the complaints were about fares (24%), service regularity (17%),
the service offering (13%), passenger information (6%) and local
service (6%).
• AUT Île-de-France, COURB and CARRRO on 8 April 2013
to present the master plan for RER B South.
• CADEB on 16 April 2013 to discuss access to research on
the Val-Notre-Dame station and conduct an update on the
division committees for Houilles/Carrières, Sartrouville and
Chatou/Croissy.
• AUT Île-de-France on 29 April 2013 as part of a presentation meeting for Transport Units.
• The Paris-Meaux-Crécy Association on 24 June 2013 to
conduct an update on the bus feeder for Thorigny-sur-Marne
station and sector bus service as well as projects done on the
Thorigny hub.
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• The Plus de trains pour La Défense Association on
25 July 2013 to discuss the Association’s requests to increase
service hours between Asnières and La Défense, quickly
resolve bottlenecking on the platforms, add more trains at
night in the very short term and revise the time schedule for
line L in the medium term. Another meeting was held on
10 December 2013 prior to the line L committee meeting on
17 December 2013.
As part of the monitoring of contractual provisions on passenger
relations, STIF has developed a chart of regional criteria to ensure
that complaints are handled as efficiently as possible. For the first
time, in 2013 the stiff was able to cross reference and analyse the
subject of complaints for over 60 transport companies in the Îlede-France region.
Most of the complaints filed by residents of the Île-de-France region came through email (53%). Apart from meeting minutes and
after-sales service, most residents had the same complaint for all
the transport companies about punctuality. More specifically, they
complained about passenger information for the SNCF and agent
conduct for the RATP and bus companies.
Breakdown of complaints per mode of transport
Like last year, the bus service drew the biggest number of complaints.
Passenger complaints were primarily about service improvements (43%),
followed by a higher degree of regularity (36%) and the service provided by
transport agents (14%).
As for RER and mainline
trains, lnot surprisingly the
majority of complaints concern
punctuality (49% and 50%,
respectively, up 5% and 9% from
2012) and the service offering
for the RER (19%) and damage
claims for the mainline trains
(12%). The most complaints
were received from passengers
on RER A (21%) and RER B
(19%), lines D, J, L and then C.
Metro
Other
5%
Train
15%
3%
Transport Development Intermodality
Environment (TDIE)
Established in 2001, the TDIE association
represents all the stakeholders in the public transport industry.
A forum for discussion and debate, its goal is to promote
policies and proposals regarding multimodal and sustainable
transport systems to the public authorities and parliament.
In 2013, STIF attended the following events:
Bus
49%
RER
28%
• a conference and discussion on current events in Europe, featuring a talk by Matthias Ruete, Director-General, Mobility
and Transport at the European commission, on 19 June 2013,
• a conference in discussion in the French Senate on “Multimodal exchange hubs, the key links for modern mobility” on
2 October 2013.
For more information: tdie.eu
4. Institutional relations
n In France
Thanks to its management team and remit, STIF has ties with
all the public transport stakeholders in the Île-de-France region
and across France. For example, it is a member of the following
organisations:
Association of Transport Authorities
(GART)
Established in 1980, GART has 284 members which organise
public transport all over France, including 66 départements,
23 regions and STIF. GART aims to improve sustainable
mobility by promoting public transport and alternative
means of transport to the private car. Its 14 standing committees develop GART policy and provide an arena in which
members can share their experiences. STIF has representatives
on various committees. Must specifically, STIF present in the
Transport Units project on 3 October 2013.
STIF is often called upon to work with various associations
as part of its endeavour to achieve greater transparency, foster
discussion, share information with its partners and explain its
activities.
Association of French Regions
(ARF)
STIF regularly works with ARF (created in 1998) on rail
transport projects, notably those relating to contracts and
rolling stock.
For more information: arf.asso.fr
Paris Métropole
For more information: gart.org
STIF has appeared at meetings of the Paris Métropole’s travel
committee present the issue of local organizing authorities
on 6 June 2013. A presentation of the Transport Units also
took place on 12 September 2013.
Air quality monitoring association
For more information: parismetropole.fr
Airparif is responsible for monitoring air quality in the Île-deFrance region. It was set up in 1979 and is approved by the
Ministry of the Environment to monitor air quality throughout
Île-de-France. Much of its research is closely connected
with transport-related problems, such as air pollutant
emissions and concentrations. In late 2013, STIF joined the
Airparif Board of Directors, where it is represented by STIF
director François Kalfon.
Association of Mayors of Île-de-France
(AMIF)
STIF attended the AMIF tradeshow in early
April 2013.
For more information: amif.asso.fr
For more information: airparif.asso.fr
9
n International affairs
Sharing internationally-recognised expertise
Hosting foreign delegations
In 2013, STIF was called upon several times to share its expertise on a large number of subjects relating to public transport
and urban mobility. Moreover, several representatives of STIF
were invited to speak at events across Europe and worldwide,
and to share their knowledge and the best practices developed
in the Île-de-France region.
Every year, STIF hosts delegations from various countries. In
2013, it received 27 delegations from Europe (Sweden, England
and Ireland), Asia (China, Vietnam, Russia, India, Singapore),
Oceania (Australia), the Americas (Peru, Brazil, Chile, Canada,
Colombia), Africa (Senegal, South Africa, Tunisia) and the
Middle East (Lebanon, United Arab Emirates, Kuwait), giving
it the opportunity to showcase its governance system,
organisational structure, expertise and responsibilities.
In all, in 2013 almost 200 foreign delegates from the public and
(occasionally) private sectors were thus able to benefit from
STIF’s experience in investment projects (i.e. trams) and project direction, contractual relations with transport operators,
passenger information, funding, fare policy, computer-aided
ticketing, planning and research, the PDUIF, mobility research
and surveys, rolling stock, Nouveau Grand Paris, etc.
The 27 delegations received in 2013
10
In partnership with the Île-de-France Institute of Urban
Development and Renewal (IAU-IDF), STIF set in motion the
technical cooperative for urban mobility and sustainable
urban development with the state of Rio de Janeiro
in Brazil. This bilateral cooperation project is funded by the
French Development Agency (AFD) and continued throughout
2013, thereby making it possible to meet the expectations of
STIF’s Brazilian partners in terms of urban strategy, transport
management and sustainable mobility.
Association of European Metropolitan
Transport Authorities (EMTA)
In 1998, STIF set up EMTA. Its 29 members represent some
of the biggest cities in 15 European countries and are
responsible for meeting the public transport needs of around
100 million people. EMTA’s role is to foster dialogue and
encourage best practices and joint experiments between
its members. EMTA also defends the interests of transport
organising authorities at a European and an international level,
while focusing on passenger expectations regarding sustainable
mobility and innovation development.
In 2013, STIF served one of the EMTA’s vice-presidencies.
EMTA has special ties with the European Commission,
particularly the Directorate-General for Mobility and Transport
(DG-MOVE). The latter regularly participates in EMTA seminars,
during which current issues relating to European regulation or
to economic trends are debated. These seminars give rise to
the publication of EMTA Newsletters and EMTA Briefs, which
contribute to debate on European transport policy.
STIF’s cooperation with EMTA is essential. It is reflected firstly in
the position statements that EMTA sends to the European institutions and, secondly in STIF’s regular and active participation
in ETMA seminars, with the aim of showcasing and sharing the
best practices adopted in the Île-de-France region.
For more information: emta.com
The European POLIS network
POLIS is a network of European cities and
regions which share their experience and
knowledge with a view to promoting innovative technologies in local transport. The objective of POLIS is to improve
urban transport by addressing the underlying economic, social
and environmental aspects.
In June 2013, POLIS put STIF in contact with a number of
specialists studying the issue of clean buses and Europe’s
efforts to acquire “green” urban fleets.
POLIS’ annual conference was held in Brussels, Belgium on
4-5 December 2013 where the main theme was transport, the
environment and health and explored issues like air quality and
cleaner vehicle fleets. Other topics on the agenda included
smart transport systems, opening and providing access to public data (Open Data), real-time passenger information, Urban
Mobility Plans and alternative modes like walking and cycling.
For more information: polisnetwork.eu
The International Union of Public Transport
(UITP)
As a member of the UITP, STIF was invited to assist the
Committee of Organising Authorities in its work on the
governance and organisation of urban public transport. This
event brought STIF one step further to global recognition.
This committee meets twice per year to address key issues
in sustainable urban mobility, such as Urban Mobility Plans,
clean vehicles, operator contracts and financial resources.
For more information: uitp.org
11
Improving, extending, developing
Service offering
© Christophe Recoura/STIF. RATP Bus – Line 91.
In 2013, STIF pursued its public transport improvement policy in partnership with local stakeholders. Since 2006, €696 million have been
invested in providing additional services across
the network, including €428 million for the bus
and tram networks. All the départements in the Îlede-France region are encompassed by this policy,
which aims to improve the experience of passengers on a day-to-day basis while contributing to
the development of the region.
1. The
2006-2013 report on all modes
of transport
From 2006 to 2013, the funds allocated to improving the service offering on each mode of transport can be broken down
as follows:
10%
€68m
9%
€62m
29%
€206m
52%
€360m
Bus
Mainline train and RER
Trams
Metro trains
2. Buses
n The bus system
The bus network, which consists of 1,442 routes covering
more than 300 million km a year, is regularly reorganised or
improved in line with changes in passenger needs. 3.5 million
bus journeys are made every day, accounting for 42% of
public transport use. STIF creates new routes, increases the
frequency of service at certain times of the day or year and
modifies existing routes as part of its bus service improvement
policy. Most improvements are implemented network-wide and
involve adjustments to routes and even restructuring measures.
The routes are operated by several companies as follows:
From 2006 to 2013, the funds allocated to improving the service offering in each geographic area can be broken down as
follows:
• 1,065 routes by private companies (VEOLIA Transdev, Keolis,
RATP Dev, etc.), within the framework of type-2 operating
contracts (CT2s);
17%
€121m
41%
€282m
• 353 routes by the RATP (including 31 Noctilien routes);
42%
€293m
Inner suburbs
Outer suburbs
• 24 routes by the SNCF (including 16 Noctilien routes).
Paris
© William Beaucardet/STIF.
Roissy bus station in the Val d’Oise region.
n Improving the bus service offering in 2013
12
In 2013, STIF pursued its bus service improvement policy
throughout the Île-de-France region. Over 250 RATP and
privately-operated lines (including six Noctilien routes and
29 routes changed as part of restructurings for the T5 and T7
trams) across all départements were improved, bringing the total
number of routes improved since 2006 to more than 1,000.
The projects implemented in 2013 represent an investment
of almost €65 million a year. This means that in 2013, STIF
doubled its investment from the previous year.
From 2006 to 2013, STIF will have dedicated over 50% of its
service resources to the bus system.
In consultation with local authorities, these bus networks were redesigned
to fit in with new tram lines.
•In preparation for the opening of the T5 line, the bus network was
restructured and the Garges-Sarcelles bus station was extended to accommodate intermodal service between the buses, the T5 terminal and the
RER D line.
The restructured bus system was put into service on 29 July 2013 and
involved 16 bus routes: 13 operated by the RATP and three by TVO
(Transdev) and CIF (Keolis).
•In preparation for the opening of the T7 line, 18 bus routes and six
transport operators were adapted (RATP, Athis-Cars, Bièvres Bus Mobilité,
Garrel & Navarre, STRAV and Transports Daniel Meyer), as well as three
Noctilien lines. They went into service on 17 November 2013.
during the week and on weekends by offering new evening
routes, adjusting routes, increasing service and extending
ranges to new neighbourhoods and public services.
n The Noctilien network
The Noctilien network has 47 lines criss-crossing Île-de-France.
In 2013, service was approved on six routes, primarily to
prepare the Noctilien system for the new T5 and T7 trams.
This service is used on average by 21,000 people per week
night, 35,000 people on weekend nights and 42,000 people
on event nights. 9.5 million people used the service in 2013.
© Christophe Recoura/STIF. SNCF Noctilien.
Bus system improvements implemented
as the T5 and T7 trams are introduced
The bus network is adjusting to service
improvements on the northern RER B line
Improvements to provide more RER trains on the northern branch of the
line has prompted 23 bus routes to be restructured and improved as they
optimise connections by changing service frequency and range. Efforts
to change these routes were made in close collaboration with transport
operators (CIF, Transdev, RATP) and the local authorities affected: SeineSaint-Denis General Counsel, Terres de France urban community, Aulnaysous-Bois, Le Blanc-Mesnil, Drancy.
In all, nine RATP lines, three TRA system lines (Transdev), 10 CIF system lines
(Keolis) and the Autobus du Fort system were upgraded.
n Regular local neighbourhood services
and on-demand transport
Créteil Pompadour: improved connections
between the bus and the RER D
The Créteil Pompadour station went into service on 15 December 2013 in
an effort to improve connection service and commutes for residents in the
southern Île-de-France area.
Passengers now have a series of new connections. The RER D line now
connects to:
•the TVM (Trans Val-de-Marne), which now has more frequent service, and
the 393 dedicated bus corridor line, which provides access to the RER
C and A and metro line 8;
•line O on the STRAV network, which is seeing extensive improvements
(higher frequency and a new branch); a stop was created at the foot of the
station and the number of buses was doubled on weekdays for the shared
route between Créteil and Valenton;
•Noctilien N71, an extension of the TVM daytime bus service.
In 2013, STIF delegated the responsibility for 85 local services –
including 29 on-demand transport services and 56 regular local
neighbourhood services – to 38 local authorities or groups of
local authorities (five more than in 2012).
A new Filéo route: Fosses – Louvres – Roissy
A new route for Filéo (on-demand service from Paris-CDG airport) began
service on 16 December 2013. It extends the service offer provided by regular
routes and can now offer round-the-clock service in the areas of Survilliers,
Fosses, Marly-la-Ville, Puiseux-en-France and Louvres to the Roissy-Charles
de Gaulle business district. The route offers service every 30 minutes or every
hour on weekdays and at weekends if routes are under way.
Since July 2013, five routes have also been aligned with changes to
the regular routes: Filéo Sarcelles, Filéo Othis Villeparisis, Filéo Goussainville,
Filéo Tremblay, Filéo Villiers-le-Bel.
STIF continues to improve the bus networks by implementing a new 2013-2016 action plan through a €160 million
programme. Départements in the outer suburbs will receive
60% of the programme while 40% goes to Paris and the inner
suburbs.
The improvements are providing passengers a service offering
that is easier to understand, more appealing and better aligned
with the pace of life and regions served. This may be reflected through more service at peak hours and off-peak periods
© William Beaucardet/STIF. Filéo bus.
n The 2013-2016 bus plan
13
n School transport
Responsibility for school transport was transferred to STIF on
1 July 2005 and includes the following:
• funding a special school transport pass that can be used on
regular routes in the Optile network: 43,094 passes issued
and €24.2 million invested by STIF for the academic year
or on the RER and rail network 228 passes and a €0.18 million investment by STIF for the academic year;
• organising and funding school transport on special routes
(mainly in the outer suburbs): provided by STIF services for the
départements Yvelines and Val d’Oise, and by départements
that received the STIF delegation for Essonne and Seine-etMarne; STIF invested €33.4 million; 890 routes and 45,000
students every year;
The proactive policy to extend the tram network reflects STIF’s
goal of providing more suburb-to-suburb transport links in
order to better meet the needs of Île-de-France residents.
4. Mainline train and the metro
The rail network includes 13 suburban train lines and RER lines
and make around 1,200 million journeys per year throughout
the Île-de-France region. The 14 metro lines make 1,527 million trips per year.
By expanding rail services, STIF aims to make public transport
easier to use, particularly in the outer suburbs, and also to
offer a genuine alternative to the car by providing a service
suited to new living patterns in the Île-de-France region.
© Christophe Recoura/STIF. Metro line 4 –
Mairie de Montrouge station.
• reimbursing the full cost of school transport for pupils
and students with disabilities: 9,300 pupils and students
at the beginning of the 2012/2013 academic year, with STIF
investing around €65 million for the départements its services manage and €20 million paid out to the départements
of Essonne and Seine-et-Marne (STIF delegation).
3. Trams
The tram network development programme continued in
2013, with two new lines brought into service:
• line T5 between Marché de Saint-Denis and Garges-Sarcelles
on 29 July 2013,
• line T7 between Villejuif and Porte de l’Essonne (Athis-Mons)
on 16 November 2013.
n The metro network
© Christophe Recoura/STIF. T7 tram.
Two new lines will come into service in late 2014:
14
• line T6 between Châtillon and Viroflay,
Most importantly, the metro system continues to expand to
improve public transport service in the inner suburbs.
• line T8 between Saint-Denis and Épinay-sur-Seine/Villetaneuse.
After extending line 13 in 2008 and line 8 in 2010, two more
lines were extended in 2013:
At the end of 2014, a total of eight lines will be in operation in the Île-de-France region. The tram network will make
travelling easier and improve bus, metro and train connections.
• On line 12, the new Front Populaire station was brought
into service in December 2012, marking the first stage of
the line’s extension to Aubervilliers. This service improvement
represents €5.4 million per year. Over 6,000 passengers
already use the new station every day.
• On line 4, the new Mairie de Montrouge station was
also brought into service in March 2013, marking the first
stage of the line’s extension to Bagneux. The line extends
1.5 km longer to this newest station and now totals 11.5 km
and 27 stations. This service improvement represents
€5.6 million per year. Over 9,000 passengers already used
the station every day. Two more stations have been slotted to
open by late 2019 as the line is extended to Bagneux.
Furthermore, after the service improvements undertaken since
2006 on practically every line, STIF wanted to expand the programme by prioritizing the remaining lines that had not yet
received upgrades.
© Christophe Recoura/STIF. RER B renovated.
As part of this effort, line 1 was fully automated starting at the
end of 2012 and the production quality of its service offering
significantly improved in 2013. In the first quarter 2014, service
improvements will make it possible to provide better service
more in tune with the modern pace of life in Île-de-France, primarily during the day, at night and in the summer. The improvements are worth €1.3 million annually.
In the second half of 2014, line 6 will also receive service improvements, mainly during the day and in early evening, for a
total of €2.8 million per year.
In the first half of 2014, service improvements will also be made
on line 14 to increase capacity in rush hour by putting four
additional trains into service. The acquisition was announced
by STIF in 2009, which is funding 50% of it.
Lastly, in an effort to maximize transport capacity, it is extremely
important that the operator provide service during peak periods. Regular meetings are held with the operator to monitor
indicators, most importantly with regards to rush hour.
n The RER network
In 2013, STIF pursued its programme to improve regularity
and the service offering on the RER network. Within the
frame of its contracts with the RATP and the SNCF, operational
and investment measures have been taken to satisfy passenger
expectations.
RER B
The RER B Nord + project was completed in 2013 and has
made it possible to provide a new service offering on the
entire line thereby increasing regularity and providing wider
regional access.
This new service offering on the northern section of the line
was created to introduce local train service for frequent access
at all the stations between Aulnay-sous-Bois and Paris, with
one leaving every three minutes at peak periods.
The new offering can also accommodate longer trains until
10:00 PM and more trains during the summer starting in 2013.
The plan has also put backup trains at the line’s terminus stops
to prevent ripple effects from any operational problems that
may occur.
RER A
The improvements are worth €14.8 million annually.
On 6 June 2012, STIF’s Board approved the Master Plan for
RER A, which represents an investment of €630 million in
infrastructure and €240 million in rolling stock.
Work on the short-term objectives of the plan began in 2012.
It contains a section on service improvements that in 2013
resulted in:
• offering more summer service mainly by delaying reduced
service hours due to less traffic by a week and extending the
Chessy Marne-la-Vallée projects, for a total of €300,000
annually;
• offering more early evening service on all branches,
particularly the Cergy branch, and adding more off-peak
service on the Marne-la-Vallée branch, for a total of
€900,000 annually.
The purpose of these new service offers is to provide better
regularity on the line by improving conditions for operators,
most importantly in how terminuses are managed.
Lastly, several extra buses have been added alongside this
improved service offering to bring passengers to the stations.
On 10 July 2013, STIF’s Board approved the new Master
Plan for RER B Sud. The short-term projects began in
2013, mainly opening a single control centre for the line in
November 2013. The continuation of studies and initial work
for the actions in the Master Plan, part of the State-Region
Projects Contract (CPER), is being funded through the seven
agreements approved by STIF’s Board in July and December
2013 and is worth €48 million. The other actions – specifically
for operating tools and passenger information – are being
covered by contracts STIF has signed with the operators. There
are already plans to consolidate the RER B Sud Master Plan in
2015. Under STIF’s guidance, the RATP, SNCF and RFF will be
conducting additional studies before then to recommend solid
strategies for expanding the service offering on the southern
section of the line, features of the future rolling stock for line B
and related development work, as well as a signalling and
operational upgrades for RER B.
15
RER C
The objectives of the Master Plan are to:
The RER C Master Plan was approved on 8 July 2009 and
includes a section to improve the service offering, particularly
to create new stops at Ivry-sur-Seine and Vitry-sur-Seine
during rush hour.
• improve performance on the line,
These new stops were opened for service in late 2013 along
with longer trains introduced on several routes for the Versailles
Chantiers – Paris via Massy and Versailles Château projects.
• improve the quality of service.
• bring the transport service offering into line with passengers’
needs,
n The Île-de-France rail network
RER D
STIF’s Board approved the RER D Master Plan in 2006 and
short-term measures were put into place in 2009. A Project
Flowchart was approved in 2009 for the medium-term
section of the plan, which includes a project to change the
service offering and make improvement investments on the line
for a total of €120 million. At the same time, the new Créteil
Pompadour station was opened for service on 15 December
2013 to replace the Villeneuve Prairie station. The new station
opening also features additional service provision, more trains
on the RATP TVM and 393 lines and improved service on the
STRAV line O.
The new service started at the end of 2013 after those
investments were made.
It entails:
• on the northern section of the line, reinstatement of
12 trains per hour in both directions, instead of eight since
the end of 2008;
Line H – Northwestern network
Francilien trains have been on the entire line since late 2012
(except the Creil – Pontoise connecting line), so it is now possible to improve the service offering on line H by using
high-performance stock to speed up travel times, even with a
new stop at La Barre Ormesson.
Line J – Saint-Lazare North network
On 11 December 2013, STIF’s Board approved a programme to study the completion of the Line J North
Master Plan (Paris Argenteuil to Ermont, Pontoise/Gisors and
Mantes/Conflans) based on joint recommendations from the
RFF and SNCF.
Line P – Eastern network
• on the southern section of the line:
– a new third stop every 15 minutes at Maisons-Alfort on the
Malesherbes project,
– two new stops every 15 minutes at the new Créteil Pompadour station,
– a new forth stop every 15 minutes at Villeneuve-SaintGeorges on the Melun terminus Paris Lyon project,
– an additional train between Melun and Paris to extend the
morning rush hour until 9:00 AM to Paris,
– extended service between Paris and Melun with trains
leaving Paris every 15 minutes until 9:00 PM,
– all Juvisy – Corbeil shuttles extended to Melun,
– improved service offering on Sundays between Paris and
Melun with trains every 15 minutes.
On 16 May 2013, STIF’s Board approved a programme
to study the completion of the Line P Master Plan (Paris
Meaux/Château Thierry/La Ferté Milon, Provins and Coulommiers) based on joint recommendations from the RFF and SNCF.
The improvements are worth about €20 million annually.
The RFF and SNCF are expected to announce recommendations
in 2014 for line R (southeastern network), line L (SaintLazare South network), line H (northwestern network)
and line K (northern network).
Lastly, the improved service offering also included more buses
going to the stations serviced, particularly the new Créteil
Pompadour station.
RER E
On 16 May 2013, STIF’s Board approved a programme to
study the completion of the RER E Master Plan based on
joint recommendations from the RFF and SNCF.
16
The Île-de-France region’s rail network has now reached
saturation point at peak times.
Lines N and U – Montparnasse network and the La Verrière – La Défense line
On 10 July 2013, STIF’s Board approved a programme to
study the completion of the Master Plan for lines N and U
based on joint recommendations from the RFF and SNCF.
Finally, additional stops will be added to the TER Centre
network at Étampes, Angerville, Monerville, Guillerval, and
Dourdan. Following a decision by STIF on 13 February 2013
and approval of an agreement with the Centre region at a STIF
Board meeting on 11 December 2013, the stations were put
into service in early 2014.
5. T Zen
T Zen 3: from Porte de Pantin in Paris (75) to the T4 station in
Gargan (94).
Following the inauguration of T Zen line 1 in July 2011, a new
transport system designed and developed by STIF, services are
being expanded with four more projects on the line:
T Zen 5: from Bibliothèque François Mitterrand (75) to Les
Ardoines (94). The Objectives and Main Characteristics report
was approved in 2013.
© Christophe Recoura/STIF. T Zen 1 Sénart − Corbeil.
T Zen 2: from Carré Sénart in Lieusaint (77) to the Melun RER
stations (77). A public inquiry was held from 23 September
through 26 October 2013 and preliminary studies were done
in 2013.
T Zen 4: from Viry-Châtillon (91) to the Corbeil-Essonnes
station (91).
6. Traffic increases in 2013
Growth in traffic by mode of transport, in millions of journeys
RER and train
SNCF
RATP
Total RER and train
0712
2013
729
0477
469
01,189
1,198
Metro
1,541
1,527
Total rail transport
2,730
2,725
Tram (T1, T2, T3a, T3b, T4, T5 and T7)
Bus to Paris
RATP
Buses in inner and outer suburbs Optile + TRA
Total buses in inner and outer suburbs
Noctilien
2013/2012 change
2
- 1.7%
0.8%
3
- 0.9%
- 0.2%
115
190 4
65.9%
335
5
- 5.9%
315
627
624
- 0.5%
326
335
2.8%
0953
959
0.6%
RATP
8.3
8.5
SNCF
1
1
Total Noctilien
2.4%
09.3
9.5
2.4%
1%
2.2%
Total buses
1,297
1,283
- 1.1%
Combined total
4,141
4,198
1.4%
Source: STIF, data from SNCF, RATP, Optile.
2012
1
1. SNCF traffic excluding Trip Add-ons (outside zones 1-6).
2. Dezoning introduced on 1 September 2012 and Trip Add-ons (early 2013) required adjusting the method used to estimate traffic on the SNCF network.
3. New Mairie de Montrouge station on line 4 opened on 23 March 2013.
4. The T5 tram went into service on 29 July 2013 and T7 opened on 16 November 2013.
5. Traffic on the tram increased significantly as new lines went into service, which translated to declined use of the RATP bus system – the result of a carryover
effect toward the new tram lines.
17
Innovating, renovating, renewing
Modernisation
© Christophe Recoura/STIF. RATP hybrid bus – Line 21.
In 2013, the sweeping programme to modernise
the vehicle fleet in the Île-de-France region was
continued.
Some of the most significant progress was made
on RER trains, metro trains and trams.
1. Buses
As part of the four-year investment plan, STIF signed a
financing agreement in early 2013 worth €88 million,
as against the RATP’s total investment of €132 million in 433
buses (including 306 to replace existing buses and 127 to
expand the networks and improve the service offering).
As for private transporters, their total fleet for regular routes
consisted of 4,745 vehicles at 31 December 2013. The CT2
fleet grew by around 2.6% in 2013, that is to say 123 extra
vehicles.
In 2013, STIF worked with a number of experts to obtain a
complete picture of the current fleet in Île-de-France in terms
of aspects like composition and environmental footprint, the
range of motor vehicle options and their environmental impact
as well as projections on developments in the next few years.
Then in December 2003, the STIF Board held talks to decide
on a course of action for transitioning the Île-de-France
fleet toward all-electric vehicles and NGV-biogas vehicles
(natural gas vehicles).
STIF embarks on a far-reaching plan to purchase
“next-generation” buses
In late 2013, STIF put through an unprecedented plan to reduce pollution
from buses and beginning in 2014, it has asked the RATP to start a bus
procurement programme that will cut the bus fleet’s fine particle
emissions in half in two years (by mid-2016).
The goal is to acquire an all-electric bus fleet and NGV-biogas buses to meet
the Île-de-France Urban Mobility Plan’s objectives to cut greenhouse gas
emissions by 20% by 2020-2025.
Key decisions by STIF’s Board:
• speed up the current programme to replace the oldest and most polluting
buses,
• prioritise new bus purchases to create an all-hybrid fleet for urban centres,
ultimately all-electric,
• foster the expansion of the NGV (natural gas vehicle) industry by
optimising existing NGV equipment,
• and continue and expand STIF’s policy on working with operators to test
future modes of transport.
2. Trams
When the new T5 and T7 tram lines went into service in 2013,
they required 15 NTL (NewTransLohr) STE3 trains and 19
Alstom Citadis 302 trains.
18
Deliveries of trains for line T6 will continue in 2014 to eventually
result in a fleet of 28 NTL STE6 trains. Delivery of the 20 trains
for line T8 (identical to line T7) will start in spring 2014. A
decision was made in 2013 to purchase six additional trains for
line T2, which will improve the transport offering on that line
in late 2015.
The new trams are spacious, well-lit and fully accessible
to the mobility-impaired. They are also fitted with the very
best passenger information equipment and offer outstanding
passenger comfort (air conditioning and video security systems).
3. The metro
Most importantly, STIF completed its strategic review of all the
metro stops in Île-de-France, which resulted in the Metro Train
Master Plan that was approved by the Board on 11 December
2013.
The document was written in collaboration with the RATP and
Société du Grand Paris to lay out STIF’s investment policy on
metro trains based on stated needs and known infrastructure
projects.
In 2013, a total of 25 metro trains with improved passenger comfort features were introduced to the network,
bringing the number of metro trains upgraded since 2006
to 275 out of a total fleet of about 650 trains.
n Line 14
In addition, new rubber-tyred metro train equipment
continues to be purchased and will be brought into service
on line 14 to increase passenger capacity (each train will have
eight carriages instead of six) as it is extended to Mairie de
Saint-Ouen.
n Lines 15, 16 and 17
Based on functional specifications approved by the Board on
11 December 2013, STIF has asked the Société du Grand Paris
to procure new metro trains for future lines 15, 16 and 17.
n Lines 5 and 9
After line 2, the deployment of new MF01 trains was completed in 2013 on line 5 and continued for line 9.
© Christophe Recoura/STIF. RER A.
The first MF01 train on line 9 featured the new STIF delivery
and was inaugurated on 21 October 2013. The investment cost
for 66 trains on line 9 alone is €330 million, which STIF is
subsidising to the amount of 50%.
In 2014, 25 more trains are expected to be added, primarily on
line 9, but four more trains will also be brought in to increase
the capacity of line 14, for a total cost of about €50 million to
be subsidised by STIF to the amount of 50%.
© Christophe Recoura/STIF. Metro line 9.
4. Mainline train and RER
The modernization programme for Île-de-France trains is already being implemented at a cost of over €4 billion and is 50%
subsidised by STIF.
In 2013, 130 new or renovated mainline and RER trains
were brought into service to improve the service delivered
to passengers, bringing the number of trains upgraded
since 2006 to 500 out of a total fleet of about 1,100 trains.
n The RER
A new metro for line 9 to increase passenger
comfort
RER A
The first MF01 trains on line 9 were inaugurated on 21 October
2013. Already in service on lines 2 and 5, these new trains provide space for
557 passengers, including 92 seats, and a long list of features that improve
passenger comfort like air-conditioning, automatic doors, updated passenger
information and increased reliability. Line 9 has been fully automated since
the end of 2016.
The new MI09 trains, which are able to carry more passengers than the MI84 trains that they are replacing, are gradually
being brought into service.
60 new trains have been running on the line since the
start of 2014.
It is also the first metro line decorated in the STIF colours. They are
distinguished by two key elements: the bright silver colour and the Île-deFrance regional network’s “creeper” logo that features a person in motion in
the middle to symbolise a passenger. The logo already appears on mainline
trains, RER trains, trams, buses and the T Zen, which gives the Île-de-France
transport network cohesiveness and serves as a visible sign of the modern
developments already under way throughout the system.
Deliveries continue and will reach 70 new trains by the end
of 2016; the entire fleet on the RER A line will ultimately be
double-decker trains.
STIF is directly funding this investment in the amount of €650
million.
19
RER B
© Christophe Recoura/STIF. Francilien.
In early 2014, 55 MI79 trains were renovated out of a
fleet of 117 trains. The €307 million project was 50%
funded through STIF subsidies.
STIF also financed a project to move 12 MI84 trains from the
RER A to the RER B in 2013 to provide more trains at terminus
stops to prevent ripple effects from any incidents on the line.
RER C
In early 2014, 56 double-decker trains were renovated
out of a fleet of 120 trains. Worth some €120 million, the
project was 50% funded through STIF subsidies.
n Mainline train
Fourteen trains feature the new design specific to RER C, which
was chosen by the passengers and came into service in September 2012.
82 Francilien trains are now running on the northwestern
network and make up the entire fleet (excluding the Creil –
Pontoise connecting line).
RER D
On 11 December 2013, the STIF Board also decided to deploy
six more Fancilien trains to operate on the Creil – Pontoise
connecting line at the end of 2016.
In early 2014, 95 double-decker trains were renovated
out of a fleet of 124 trains. Worth about €130 million,
the project was 50% funded through STIF subsidies.
Wheel slide protection systems were also installed on 122 trains.
An additional 12 trains were also moved to the line to improve
the service offering in early 2013.
RER E
STIF has approved the specifications for a new RER train, which
will be brought into service on line E when it is extended to the
west in 2020.
The most noteworthy features of this future train are its reliability, the quality of on-board services, its environmental footprint
and its design and livery.
Line H – Northwestern network
Line P – Eastern network
22 Francilien trains were deployed on line P in 2013 at the
Paris – Meaux and Paris – Coulommiers connections. A total of
35 trains will be deployed by 2015.
In addition, 27 double-decker trains on the line were
renovated through an investment of about €30 million,
50% of which was directly financed by STIF. The renovation
involved installing new seats, redecorating the interior and
a new exterior livery, and installing an on-board passenger
information system and video security system.
Lines L and J – Saint-Lazare network
13 Francilien trains were deployed in 2013 on line L – SaintLazare South network on the projects between Paris and
Nanterre Université. In 2014, the deployment will continue
on the Saint-Lazare North network on the Paris – Ermont and
Paris – Pontoise projects. A total of 55 trains will be deployed
by 2015.
© Christophe Recoura/STIF. RER C.
Overall, the Francilien programme on all the project’s
Île-de-France lines represent an investment of about
€1.8 billion, 50% of which was directly financed by STIF.
20
Lines R and U – Southeastern network and the La Verrière – La Défense line
34 double-decker trains running on these lines were
renovated through an investment of about €35 million,
50% of which was directly financed by STIF. The renovation
involved installing new seats, redecorating the interior and
a new exterior livery, and installing an on-board passenger
information system and video security system.
Informing, assisting, facilitating
Services
In 2013, STIF continued its investments to improve
network accessibility in line with the timetable
set out in the Accessibility Master Plan. Transport
operators are responsible for the implementation.
STIF also continued heavily investing in passenger
information.
1. Accessibility
© Claire Curt/STIF. Ermont-Eaubonne station.
The accessibility of transport networks for persons with reduced
mobility (PMRs) is a priority factor in every single infrastructure
project designed and financed by STIF, and in the choice of
rolling stock.
STIF established the Accessibility Master Plan in accordance
with the 2005 law on the equality of rights and opportunities,
participation and citizenship of disabled people. It sets out the
measures required to make public transport accessible to
persons with reduced mobility. The physical changes planned will make the network accessible to wheelchair users and
to all people with walking difficulties.
This ambitious programme is a major commitment for STIF,
which has involved its partners (transport operators, associations
and so on) in its efforts. The operational procedure on which the
Accessibility Master Plan is based defines seven priorities, including:
• making sure that the road transport network is
accessible as soon as possible;
• providing comprehensive and consistent services and
information;
• making passenger information more accessible;
• implementing a sustained programme of measures to
make stations accessible, etc.
n Accessibility of the bus system
Since February 2010, all 69 routes making up the Paris bus
network have been made accessible for the disabled. STIF
is working with local authorities in the rest of the Île-de-France
region to make bus lines physically accessible by obtaining
rolling stock that provides wheelchair accessibility and financing
work to make bus stops accessible. In 2013, STIF provided a
subsidy of €8.3 million for bus stop accessibility.
STIF financed the analytical and development studies for the
stops and is bearing 75% of the overall cost of the work. An
urban bus route is considered to be accessible when all of its
vehicles and 70% of the stops along the route comply with
accessibility standards.
© Christophe Recoura/STIF. Drancy station.
n Accessibility of stations
Making a station accessible means providing full access to
trains for the disabled, both from the station itself and the area
immediately surrounding it. This primarily involves modifying
lifts, raising platforms, widening circulation paths, adapting
ticket windows and ensuring direct access to the station.
A reference network of 266 stations, including 207 RFF/
SNCF stations and 59 RATP stations, was established in 2008,
based on the European ITS standard (stations with more than
2,500 passengers/day). These stations currently account for
over 90% of passenger traffic. In 2013, 124 stations on this
network are accessible.
21
n Financing the remaining projects
Beginning in 2011, contracts were signed to provide funding of
€1.45 billion to develop the rest of the RFF/SNCF stations that
need upgrades in Île-de-France.
n Specific road transport services: PAM (specialist
services for the mobility-impaired)
STIF coordinates and cofinances – with the Île-de-France region
and départements – this on-demand, door-to-door transport
network designed especially for disabled passengers and dependent elderly people.
In 2013, 745,000 journeys were made in the Île-de-France
region.
n Support services
Services are being developed in tandem with these station
accessibility upgrades, mainly more assistance in railway
stations through the installation of audiovisual information
systems in all metro stations, 85% of mainline and RER train
stations and 60% of the stops served by specially-equipped
buses (by 2015).
Experimental service
In October 2012, STIF and the SNCF piloted a new service for wheelchair
users travelling on the SNCF network (mainline train and RER) who are
passing through a non-accessible station. The station was the departure,
arrival or connection station.
The service provides wheelchair-accessible vehicles for all or part of the trip
between the non-accessible station and the closest and/or most convenient
accessible station.
STIF and the SNCF will be continuing this pilot programme through
December 2014.
n Other specialised services
As part of its public service remit, STIF also promotes accessibility in the following ways:
•
By reimbursing the cost of travelling between home and
school/university, for disabled pupils and students who
are unable to use public transport because of their disability
(in force since 1 July 2005). 9,300 pupils and students
benefited from this service at the beginning of the 2012/2013
academic year, with STIF investing around €85 million.
• Through Infomobi, an information service designed specifically for passengers with reduced mobility, which was set up in
2003 by STIF and the Île-de-France Regional Council. It can be
consulted by telephone (00 33 (0)9 70 81 83 85) or online (infomobi.com), 365 days a year. The website has been updated
to provide passengers with better service. The latest version
boasts a new layout and new features, and is compliant with
eAccessibility standards. There is no additional cost to reach
the hotline, regardless of the operator.
22
To meet specific needs, a map for wheelchair users and a map
for the visually impaired are available and can be downloaded
from the infomobi.com website. The wheelchair user map
provides the accessibility level and procedures for each station.
These maps are available in most stations in the Île-de-France
region and, on request, the Infomobi service will also send
them out by post, free of charge.
2. Passenger information
STIF’s goal is to help transport operators provide consistent,
legible, straightforward and widely-accessible passenger information across all the networks.
Thus STIF bears the full cost of the passenger information
systems employed by the transport operators – either on a
contractual basis or through subsidies – provided that they
comply with STIF’s recommendations.
n The Vianavigo service
The Vianavigo service began in late 2011 and helps passengers effortlessly plan their journeys. It covers all modes of public
transport and service offerings from every transport company
(private transport operators, RATP, SNCF). In addition to the
vianavigo.com website, there are also a mobile web version and smartphone apps.
In 2013, Vianavigo was improved to offer even more practical
trip information, mainly by including trips on foot. Passengers
can now choose “by foot” or “walking friendly” journeys.
Since late 2013, the Vianavigo journey planner app has been
upgraded with a long-awaited new feature that provides
passengers real-time information on traffic disruptions.
Other functionalities were also improved, like a feature to look
up and save projected arrival times on all Île-de-France lines
(mainline trains, RER, metro, trams, T Zen and buses).
Vianavigo is a practical implementation of the main objectives
set out in the Passenger Information Master Plan, and is part
of a real strategy to provide passengers with comprehensive and precise information.
GOUVERNANCE•OFFRE•MODERNISATION•SERVICES•TARIFICATION•MOBILITÉ•ÉTUDES•PROJETS•FAITS MARQUANTS
n Real-time transmission of information across
the networks
passengers on connections they can take from “their” bus(es).
They will also provide information on any service disruptions
on those lines.
The SNCF network
Over 70% of SNCF stations in the Île-de-France region
are now equipped with the INFOGARE system, which
provides passengers with real-time information on train
times. The programme will ultimately be deployed in all
the stations on the SNCF network.
• The second programme will install “Météo Trafic” (traffic
conditions) screens in 105 SNCF stations. Screens located
in the stations will show real-time network updates for rail
transit modes and allow passengers to make alternate travel
plans.
© Christophe Recoura/STIF.
Val de Fontenay station in Val-de-Marne.
Over 4,500 new screens will be installed in SNCF stations. STIF
will be footing the entire €53 million bill for the project, which
began in the first half of 2010 and is scheduled for completion
in 2016.
The entire information chain provided to passengers will be
completed with an additional 258 multimodal information
screens for bus connections and 230 screens for traffic updates.
Passenger information will be displayed in real time and will be
much improved. On platforms, dynamic passenger information
screens will show the wait time for the next train, all the stations
served, the mission code, composition, and the current time.
The following information will be displayed at the entrance to
the station: the next trains, their times of arrival, the stations
served, the platform numbers and any disruptions on the line
or connected networks.
STIF has additionally decided to implement two new screen
programmes throughout the system that had previously
been in pilot mode, for a total investment of €11.5 million.
• The first programme aims to install multimodal information
screens in 125 SNCF stations to meet specific criteria in the
Urban Mobility Plan. Screens located in the stations will inform
Currently, over 77% of the programmes to improve remote
public address systems in stations have been deployed.
These investments were made to:
• make information on all lines consistent and prevent conflicting information,
• improve information during planned or unforeseen service
disruptions,
• improve how audio announcements are broadcast for universal accessibility.
23
© Christophe Recoura/STIF. IMAGE screen.
These projects meet the following objectives in STIF’s Passenger
Information Master Plan:
•
systematically provide passengers with information about
disruptions, specifying the scale of the incident and its
consequences, and suggesting alternative options;
• help passengers get the best out of the public transport service in poorly-served areas or during off-peak times;
•
develop service continuity at interchanges while improving connections between the main networks and feeder
networks.
The IMAGE programme
The Stations Served Information Board programme to install
panels around stations showing the next two trains for each
station on the line in alphabetical order is still in the pilot phase.
The RATP network
RATP’s online information system, SIEL, tells passengers
how long they will have to wait for the next train or
bus. This audiovisual information system is installed on
all platforms across the metro network.
The main stops on 282 bus routes are now equipped with
6,500 information terminals.
The Paris-Suburb bus passenger information terminal
programme to replace all the passenger information terminals
at stops is currently under review. The purpose of the initiative
is to generate passenger information that is more accessible
and meets the criteria in the Passenger Information Master
Plan.
On-board next stop announcements
All buses are fitted with an audio system that announces the
next stop, the final destination and the total journey time.
A visual display of the same information is already available
in 3,500 buses and will be introduced progressively across the
entire vehicle fleet as old equipment is replaced (a process
which is scheduled for completion in 2015). On the metro and
RER networks, these new features are being introduced as and
when trains are renovated.
24
The IMAGE programme was planned as part of the 2012-2015
contract and is designed to provide multimodal information in
RATP-operated interchange areas. The next-generation screens
will display possible connections between all modes of transport (buses, metro, trams, mainline trains, etc.) operated by all
transport operators in the region.
Some 3,000 new passenger information screens are being installed on the RATP network and gradually replacing the current
display units. An additional 1,300 screens will be installed.
As of mid-January 2014, 500 screens have already been installed in 100 stops or stations. The rollout will continue at a pace
of 1,000 screens installed in about 130 new stops or stations
per year. At the end of 2015, 3,000 screens will have been
installed in 370 stops or stations. The next-generation screens
were initially installed at the exits of metro or RER stations and
currently display the wait times for the next two connecting
buses or trams.
Going forward, wait times for all connecting routes will be displayed throughout the entire network.
Private transport operator networks
With regard to private transport operator networks, STIF’s
Board approved various programmes in 2013 relating to
vehicle scheduling control and passenger information
systems.
Subsidies totalling €18.3 million have been granted to transport
operators for the purpose of implementing these systems,
which will provide real-time audio and visual information
in vehicles and at stops on travel times, connections, service
disruptions, etc. This translates into 65% of networks having
received a STIF subsidy to install this equipment.
The networks will also receive passenger information terminals
that will provide wait times for the next two buses at bus stops
and display service disruption alerts. This will be rolled out in
phases: 1,176 of the 2,600 subsidised stops are now equipped
and 1,462 of the 2,813 subsidised vehicles are fully operational.
The goal in 2014 is to continue subsidising the systems with
the main objective to deploy a passenger information system
on all the networks by the end of 2016.
© David Delaporte/STIF. Metro line 14 – Gare de Lyon station.
3. Safety
The implementation of previously-approved video security installation projects continued in 2013.
Live view and recorded video surveillance systems,
alarms and intercoms have now been installed across the
RATP network. All buses are fitted with an on-board radiolocation system. With a few rare exceptions, they are also fitted
with video surveillance equipment.
In addition, numerous prevention measures have been
taken: the protection of public and citizen safety, the development of social cohesion and the promotion of sharing and
solidarity through sport.
At the SNCF, system-wide video surveillance is covered
by a financing agreement between STIF, the Île-de-France
Regional Council and the SNCF, with each organisation
bearing one-third of the cost. This programme represents an
investment of €26.65 million each for STIF and the SNCF.
On-board video security systems – including over 3,000 cameras – are being installed as part of the train renovation and
replacement programme.
The safety policy also requires human resources, financed by
STIF in accordance with the contract: 720 SNCF SUGE (railway
police) officers across the Transilien network, stationed in
trains and railway stations and on platforms; 1,000 inspectors;
50 people working in operational assistance and safety centres
(COASTs) across the Transilien network; 1,200 security guards
and 126 mediators on RER lines A, B and D and on lines J and H.
Investment policies on the networks managed by private
transport operators are supplemented by locally managed
initiatives that cover areas such as training for inspectors and
drivers, presentations in schools or for specific populations and
professional training for ground crews.
4. Service quality
In implementing new contracts between 2012 and 2015, STIF
has opted to increase the focus even more on passengers.
This translates into more detailed and precise monitoring of
service quality and the introduction of more stringent service
quality requirements. The emphasis is on punctuality and
information, the two biggest concerns of passengers.
The RATP and the SNCF have agreed to meet the challenge
set forth in these ambitious contracts to offer passengers better
service quality.
With a view to bringing service quality assessment more into
line with the day-to-day lives of passengers, these contracts
will result in new indicators and changes to some of the
calculation methods.
Monthly punctuality notices and quarterly information notices
on service quality can be viewed in the “Service Quality Notices”
section of the STIF website (www.stif.info).
Following a series of investment funding decisions, at the end
of 2013 over 3,100 vehicles (about 67% of the privately-operated fleet) are equipped with radiolocation and more than 3,600
vehicles (about 78% of the privately-operated fleet) have or
will soon have a video security system. These investments total
over €9.6 million and are completely financed by STIF.
25
Modernising, simplifying, adjusting
Fares
1. Revenues in 2013
Revenues remained virtually the same in volume. Amid difficult economic conditions, fare revenues for Navigo passes
continued to climb and were up 1% in volume.
2. Pricing decisions in 2013
As at 1 January 2013, the average nominal fare increase was
2.9%. The increase in Navigo subscriptions for the outer
suburbs was more modest (1.5% for Navigo 1-5, 3-4 and 4-5;
2.7% for Navigo 1-4), which was offset by a larger increase in
Navigo 1-2 (3.5%) and 1-3 (3.2%).
s Gaulois.
© Philippe Gueguen/Le
Dezoning was extended for one month in the spring and now
includes Améthyste passes (see details in inset on the next
page). Between 13 July and 15 August 2013, 420,000
subscribers made at least one “dezoned” weekday trip.
Navigo pass dezoning
campaign
26
© Claire Curt/STIF. Gare du Nord station.
In 2013, dezoning continued on two fronts: it was
extended in the summer from mid-July to midAugust and it now also includes Améthyste passes.
Available since 1 January 2013, Trip Add-ons also
only require payment for trips made in zones not
covered by a passenger’s pass.
In addition to the summer dezoning from mid-July to midAugust, a 7.5% discount will be given in July and August on
monthly Navigo 1-5 passes and monthly Solidarité Transport
1-5 passes.
Weekend dezoning was an immediate success and continued
to gain ground throughout 2013. Every weekend, between
120,000 and 140,000 subscribers take advantage of the
initiative, with 680,000 different users each quarter. Users
with a suburb-suburb pass are the most inclined to travel within
the dezoned area: 45% of them travel at least once per quarter
while only 30% of users with a 1-2 pass do so.
Since 1 January 2013, subscribers have been able to purchase a
Trip Add-on for travel on mainline or RER trains outside of the
zones covered by their pass.
After increasing throughout the first half of 2013, the Trip Addon seems to have caught on in September: every weekday,
between 11,000 and 15,000 Trip Add-ons are validated
(about 250,000 per month). They are typically used on an occasional basis: half of the monthly 100,000 Trip Add-on users
only validate one add-on and 25% validate three or more. The
most popular link for a Trip Add-on is Paris – Charles de Gaulle
Airport, followed by Paris – Marne-la-Vallée, Paris – Versailles
Rive droite and Paris – La Défense.
Navigo upgrades to a trendy new functional pass
The new annual Navigo passes became available at ticket counters in
December 2013. The next-generation passes will be rolled out gradually and
the new design will be displayed on all Navigo passes distributed at ticket
outlets and online by mid-2014.
The passes will be fitted with a new kind of smart chip that will eventually
offer new features.
© STIF/Philippe Starck.
In 2013, all of the départements begin distributing new
Améthyste packages on the Navigo pass, which has replaced the Améthyste Gratuité, Émeraude and Rubis passes
and offers users the benefit of full intermodal transport and
improved after-sales service. Lost Navigo passes can actually
now be cancelled and replaced. At the end of 2013, 80% of
“traditional” Améthyste ticket holders were switched over to
the new scheme.
Navigo keeps adding more services
• Extended dezoning*
• Navigo pass refills*
Dezoning gives passengers with a pass the option to travel anywhere in Île-deFrance, including outside the zones that their pass covers, at no additional cost.
Since 1 September 2012, holders of the monthly and annual Navigo passes
and the monthly Solidarité Transport pass have been able to use this service
at weekends and on bank holidays and Améthyste ticket holders have been
eligible since 1 March 2013. Since the summer of 2013, the same passes can
also be used during the dezoning period from mid-July to mid-August. Starting
in the spring of 2014, this special offer will be expanded again to include
zone C during school holidays (winter, spring, All Saints, and Christmas).
There are now two ways to refill Navigo passes:
– online at navigo.fr (requires a pass reader that can be purchased from
transport operators for €7.00),
– at CIC and Crédit Mutuel cash machines (every ticket counter in Île-deFrance has one or more equipped cash machine).
And, of course, they can still be refilled at transport operator refill terminals,
bus and train station ticket offices and participating merchants.
• Intermodal transport*
• Trip Add-ons*
Since 1 January 2013, Trip Add-ons have been available to passengers for
travel outside of the zones on their pass and only require payment for
the section of the trip outside of those zones. The service can be used by
passengers with a Navigo, imagine R, Améthyste or Solidarité Transport pass.
Trip Add-ons can be purchased at transport operator refill terminals and bus
and train station ticket offices. They are added directly to the Navigo pass
and activated when stamped at the validating machine.
Holders of the Navigo pass can also access Véligo secure bicycle parking
facilities, STIF-certified “Parcs Relais” park-and-ride facilities, and even use
it for bike sharing programmes like Vélib’, Cristolib, and VélO2.
* For more information about Navigo: navigo.fr
27
Initiating, coordinating, planning
Urban development, lifestyle changes and the
ageing population are all factors influencing
mobility.
How should we respond to the increase in travel
while reducing its environmental impact?
Faced with this challenge, STIF, a champion of
effective solutions like intermodal transport and
the development of active means of transport
(cycling and walking), is driving change in support
of sustainable development.
1. Île-de-France stations are becoming
real interchanges
As the entry points into rail networks used by more than
4.2 million passengers every day, interchanges have become
hubs of intermodal transport around which much regional development is structured.
STIF is involved in modernising stations in the Île-deFrance region with the aim of upgrading them into true
multimodal interchanges that better meet passenger
expectations and are more tightly integrated into the local
travel networks they serve. STIF is involved in various ways
in organising and improving intermodality in stations. It
defines service levels, draws up operational master plans
(covering park-and-ride facilities, bus stations, cycle parking,
accessibility for persons with reduced mobility, etc.), manages
projects to restructure major interchanges and finances
projects developed by contracting authorities to the
amount of 75%.
In 2013, a range of projects was carried out at stations
throughout Île-de-France:
• three park-and-ride facilities were renovated in Boissy-SaintLéger, La Ferté-sous-Jouarre and Conflans-Fin-d’Oise and a
new one was built in Longvilliers;
• two bus stations were rearranged for easier intermodal transport connections with the new trams in Garges-Sarcelles on
the T5 and Athis-Mons on the T7);
• a new Véligo facility, and the first one paired with a train
station, was opened in Pont de Bezons;
• passenger location information and station lighting for the
midsection of RER C were rebuilt;
• platform access was improved at six stations: MontgeronCrosnes, Brunoy, Melun, Pont de l’Alma, Musée d’Orsay and
Noisy-le-Sec;
28
© Christophe Recoura/STIF. Évry-Courcouronnes station in Essonne.
Mobility
• initial work began to improve accessibility for persons with
reduced mobility at the first six stations in the Accessibility
Master Plan programme.
In 2006, STIF teamed up with several contracting authorities in a sustained effort to improve intermodal transport. These efforts continued in 2013:
• For the implementation of the Accessibility Master Plan:
over €8.6 million have been allocated to making 782 bus
stops accessible to persons with reduced mobility.
• For new developments at interchanges:
– 
two park-and-ride facility certifications (Bussy-SaintGeorges and Ermont-Eaubonne), two new facilities (Morêt
Veneux-les-Sablons, Longueville) and one facility expanded
(Briis-sous-Forges);
– three bus stations (Longueville, Montigny-lès-Cormeilles
and Bonnières-sur-Seine);
– five new Véligo facilities offering 450 spaces (Boissy-SaintLéger, Saint-Denis Université, Saint-Quentin-en-Yvelines,
Bondy and Torcy);
– road redevelopment for easier station access (Bussy-SaintGeorges, Meaux, Ermont-Eaubonne, Émerainville PontaultCombault);
– developments for better bus circulation, mainly on the
Mobilien lines;
– adaptation of platform access at five stations (Aulnay-sousBois, La Courneuve-Aubervilliers, Domont, Persan-Beaumont
and La Garenne-Colombes) and 18 escalators replaced at
SNCF stations.
Thus, STIF invested nearly €32 million in the development
of interchanges and €15 million in the development of
bus routes (stops and roads); it also scheduled new investments
to modernise stations, in cooperation with the contracting authorities and in accordance with the different master plans.
A new Véligo facility in Pont de Bezons
The Véligo facility in Pont de Bezons opened for service on 3 April 2013
and offers a total of 108 spaces, including 60 open-access sheltered spaces
and 48 secure shared locker spaces. The bike lockers are located right near
the T2 terminus and are accessible every day from 5:00 AM to 1:00 AM.
Riders can use their Navigo passes filled with a valid fare package (weekly,
monthly, annual, imagine R, Solidarité Transport). The service requires an
annual subscription fee of €20. It is the first Véligo facility connected
to a tram station.
This makes 18 Véligo spaces that are now open offering a total of over 900
spaces. There are a number of plans to build Véligo facilities in 2014 in an
effort to reach the ultimate goal of 20,000 Véligo spaces in Île-de-France
by 2020.
These changes are currently being made to the project, which
will need government approval before it can be definitively
approved by the Île-de-France Region sometime in 2014.
n A concerted effort by all stakeholders
to implement the PDUIF
In the Île-de-France region, the transport sector involves a broad
spectrum of institutions and activities. The PDUIF can only be
implemented if all of them are part of the process. Therefore,
in 2013 STIF began an effort to provide a range of tools for
managing and guiding this group of stakeholders.
The new PDUIF website for project originators was opened in
September 2013.
STIF is drawing up a new guide to Regional Transport
Plans, providing EPCIs with all the information they need to
develop or update their transport plans in line with the new
PDUIF.
On 17 January 2013, STIF and the Île-de-France Region
held the first Mobility in Île-de-France Conference. The
meeting will take place every year to update everyone on
the implementation of the Île-de-France Urban Mobility Plan
(PDUIF).
© Christophe Recoura/STIF. Pont de Bezons Véligo facility.
The Conference is specifically aimed at elected officials and
community leaders, who are major figures in terms of local
mobility and transit in Île-de-France. They can also involve
partners from the financial and land development communities
as well as advocacy groups that are instrumental in setting
initiatives in motion.
2. The Île-de-France Urban Mobility
Plan (PDUIF)
n The revised PDUIF
STIF revised the draft PDUIF in 2011 and it was then passed
on to the Île-de-France Region, which gave its approval on 16
February 2012.
Following the consultation hearings for local communities held
throughout 2012, the environmental authority issued its opinion on the PDUIF in March 2013 and emphasised the significance of the environmental assessment process in the project
development phase.
The public inquiry took place in the spring of 2013. The inquiry
committee approved it unanimously and issued four provisos,
mainly involving updates to the document associated with the
new Île-de-France Region Master Plan and the results of the
2010 Comprehensive Transport Survey.
© Christophe Recoura/STIF. Colombes station in Hauts-de-Seine.
STIF has revised the Île-de-France Urban Mobility Plan
(PDUIF) with the aim of promoting sustainable development and mobility through an inclusive approach involving all transport stakeholders and decision-makers in
the region.
29
The Mobility Conference promotes tangible solutions and
model initiatives. In 2013, the Chairman of the Île-de-France
Regional Council and STIF Chairman of the Board Jean-Paul
Huchon handed out the first Mobility in Île-de-France Awards.
The awards recognise outstanding projects in transport and
mobility in the Île-de-France region with objectives that are
aligned with the strategies outlined in the PDUIF. The competition is open to local authorities, companies and administrations working on a mobility plan, transit network operators
and infrastructure managing bodies, as well as associations in
Île-de-France.
Submissions are judged on four criteria:
• relevance: the project offers a solution for a clearly identified
transit issue;
• compliance: the project adheres to their PDUIF’s action plan;
• effectiveness: the project provides residents and passengers
a tangible solution;
• reproducibility: the project can be duplicated in other Îlede-France areas.
The next Mobility Conference will be held on 3 July 2014.
3. The Île-de-France Mobility
Monitoring Centre
The Île-de-France Mobility Monitoring Centre (OMNIL) is a joint
monitoring centre tasked with compiling and exploiting existing data on the mobility of people and goods in the Île-deFrance region.
In 2013, OMNIL adopted a charter to lay out the operating
procedures for the monitoring centre. It was signed by the Îlede-France Region, the Île-de-France départements, the City of
Paris, DRIEA, IAU-IDF, APUR, Airparif, Bruitparif, Arene, Société
du Grand Paris, the RATP, the SNCF, Optile, and the regional
chapter of INSEE.
In 2013, the monitoring centre focused much of its energy
on the 2010 Comprehensive Transport Survey and continued issuing theme-based publications, developing regional
analyses and running training workshops to help the partners
use the survey’s data.
In late 2013, a survey was launched on the mobility of
persons with reduced mobility. Associations helping the
disabled or people with reduced mobility were brought in to
help write the questionnaires for this special survey, the first of
its kind in France.
The omnil.fr website is a clearinghouse for documents and key
statistics published by OMNIL.
30
Anticipating, evaluating, analysing
Research
STIF carries out studies focusing on a specific area or route in order to identify transport needs, predict
changes in the urban landscape, design new infrastructure and organise future services as efficiently as
possible. The studies are conducted in partnership with local authorities.
n Research completed or ongoing in 2013
Regional studies for the new PDUIF
Two studies that were conducted on areas specified
in the draft PDUIF as likely candidates for a T Zen line
determined the main bus route links and developments that
are needed to facilitate their circulation.
In the Argenteuil – Bezons – Sartrouville – Épinay-surSeine sector, conditions on the existing bus network is making
circulation difficult. Priority will need to be given to the route
from the future Tram Express Nord station in Val Notre-Dame to
Sartrouville, the RD 392 from the Jaurès intersection to Pont de
Bezons (with connection to the T2) and then to the Argenteuil
station.
The study in the Cergy-Pontoise urban area found that due
to upcoming plans for urban development in that area there
is a need for a TCSP line connecting the stations in Cergy-leHaut, Cergy-Saint-Christophe, Cergy-Préfecture and Pontoise to
serve the densest areas of the city now and in the future. Road
improvements were identified that will help ease bus circulation
in the rest of the urban area and reduce traffic problems.
A cost estimation was done for all of these proposals as well as
a multi-phase plan. After these studies were completed, highpriority projects were added to the special Yvelines RegionDépartement Contract to draw up an Objectives and Main
Characteristics report.
A study on offering TCSP service in the Saint-Quentin-enYvelines urban area is ongoing. Analyses were done of urban
issues and transit requirements, which helped determine which
routes need closer review in the next phase of the study.
Study of public transport provision on the Limeil-Brévannes
plateau and in Valenton and Villeneuve-Saint-Georges
Residential districts located on the Limeil-Brévannes plateau
and in Valenton and Villeneuve-Saint-Georges lie in an area
that is difficult to reach with public transport because they are
cut off to the north and west by a cluster of railway lines, a
high-speed line, main roads no. 6 and 406 and the Seine River.
The study compared TCSP bus service and an aerial cableway.
The bus service solution did not prove to be very effective
because the cost is not justified in terms of the service it offered
and a section of it would not work with plans for a green
corridor crossing the area. In consideration of local constraints
and potential traffic, priority was given to the gondola lift
solution. It will provide a fast connection with metro line 8,
which will be given a facelift when line 15 of the Grand Paris
Express goes into service connecting to Créteil-l’Échat.
The project is now part of the special Val-de-Marne RegionDépartement Contract and STIF is conducting studies for the
Objectives and Main Characteristics report.
Research into an express bus service on ÎIe-de-France motorways and expressways
In conjunction with the Inter-département Roads Agency of Îlede-France (DIRIF), STIF is overseeing a research programme for
multimodal use of ÎIe-de-France motorways and expressways
most suited for public transport.
A preliminary summary analysis determined which sections
experience the most traffic congestion and can potentially be
developed to improve bus circulation.
Studies are now under way to determine which of those sections
are most suited for development based on the number of buses
that currently pass through or could in the future. The feasibility
study for these developments is being conducted by DIRIF.
The study led by STIF is also designed to map out express bus
lines for 2020, primarily routes that run on sections of motorways, and to draw up a list of requirements for intermodal
equipment such as park-and-ride facilities and bus stations that
will improve access on motorways to these express routes.
n Research begun in 2013
Study of the Sucy – Orly link for the eastern bypass project
This study is one of the exploratory studies for the eastern
bypass project, which is part of the Île-de-France Region Master
Plan. It is designed to assess opportunity and feasibility for a
dedicated public transport link corridor from the Sucy-Bonneuil
station to the Orly-Rungis district. The transit needs analysis will
identify possible routes. Dedicated corridor bus lines and tramtrain solutions will be looked at to ascertain what a project of
this nature would cost and provide traffic projections.
Study on transit service for sectors along the abandoned
Eastern Service Road (Voie de Desserte Orientale)
The building of a Grand Paris Express station in Bry-VilliersChampigny and the land available in areas originally slotted
for road and motorway links are opportunities for urban development and new highly effective feeder bus links to stations
in the sector.
The study is expected to find suitable links and appropriate
areas for development that will need to be built to facilitate
bus service, especially on the new roadways on the rights of
way created for the now-abandoned Eastern Service Road (also
known as Altival) and the RD 4 motorway.
31
Listening, building, managing
Projects
It project-manages the works itself or otherwise
makes sure that the contractors comply with
the schedule, the timeline and the budget. It
also acts as the guarantor to ensure the project
integrates seamlessly into its surroundings and
that environmental concerns are taken into
consideration.
Several stages are required between the
conception of a project to its inauguration, so
that it can be improved or adjusted to meet the
needs of users as closely as possible. In 2013, STIF’s Board approved 13 projects: two Objectives and
Main Characteristics reports, one master plan, four project flowcharts, four declarations of public utility
and two preliminary studies. Another highlight of 2013 was the long list of service openings, including
tram lines T5 and T7, the extension of metro line 4 to Montrouge, the new Créteil Pompadour station
and improvements on the northern RER B line.
STIF defines and drives network development
and modernisation projects for all modes of
transport, whose operation it outsources to
transport operators.
Each of the seven main stages described below is initiated and overseen by STIF
and must be signed off by STIF’s Board.
Stage
1
Project opportunity and feasibility
These preliminary studies are conducted to determine the
opportunity for and the feasibility of the project, particularly in light of the technical and financial constraints, the
existing transport offering and the development prospects of
the areas concerned.
T Zen 5
• 9 km of a dedicated corridor creating about 20 stations.
• 47,000 passengers/day expected.
• Scheduled to come into service by 2020.
On 16 May 2013, STIF’s Board approved the Objectives and Main
They also help to define the objectives and the main
characteristics of the project: means of transport, number
of passengers affected, current transport patterns, advantages for residents, route, cost and so on.
Massy – Versailles tram-train
• 14.6 km extension at six stations currently located on the RER C.
• 30,000 passengers per day expected on the extension.
On 16 May 2013, STIF’s Board approved the Objectives and Main
32
© Christophe Recoura/STIF. T Zen.
The public debate or consultation is organised on the basis
of these studies and is the first time the project is presented
to the public.
Stage
2
Consultation or public hearing
The goal is to present the project and its variants
(through meetings, leaflets, posters, websites, etc.) and to
gather feedback from all those who feel affected by it (local
residents, passengers, companies, associations and so on).
Metro lines 15, 16 and 17
Metro lines 15, 16 and 17 are part of the Nouveau Grand Paris
project, which will include line 15 (an automated underground ‘ringroad’ metro line) and three other automated metro lines (16, 17
and 18).
After the consultation, STIF and its partners decide on the
main goals of the project and on where to take it next.
Line 15
•7
8 km of automated metro lines.
•C
rossing through four départements and 48 communes.
•3
6 stations.
Tram T10 Antony – Clamart
•P
hased service openings from 2020 to 2030.
• About 8.2 km of track and 14 stations.
Line 16
•1
70,000 people likely to benefit in the four municipalities
concerned.
•2
9 km underground (5.5 km of tracks shared with line 17 from
Saint-Denis Pleyel to Le Bourget RER) and nine stations.
• Scheduled to come into service in 2020-2021.
• S erving two départements and 12 communes.
At a meeting on 10 July 2013, STIF’s Board approved the public
consultation report on the T10 tram plan, which took place from
21 January to 1 March 2013. STIF is using the information gathered during the public consultation process to embark on in-depth
studies of the project in preparation for the public inquiry in 2015.
•1
00,000 to 150,000 passengers/day expected.
• S cheduled to come into service in 2023.
Line 17
•2
5 km underground/above-ground and nine stations.
•C
rossing through three départements with service to seven
communes.
•1
5,000 passengers/day expected at peak times on the shared
track and 9,000 passengers/day expected on other tracks.
Tram Express Ouest from Saint-Germain
Grande-Ceinture to Achères-Ville RER (Phase 2)
• S cheduled to come into service in 2025 to 2030.
• 29 km of track and 15 stations, including two planned for
the longer term.
The intensive consultation process for lines 16 and 17 South took
place from 18 November through 18 December 2013.
• Scheduled to come into service in 2019.
After STIF’s Board approved the updated Objectives and Main
Characteristics report in December 2012, the public was invited to
attend a consultation session between 15 April and 17 May 2013
for Phase 2 of the Tram Express Ouest project.
• The Massy – Versailles tram-train: the preliminary consultation
process took place from 1 June through 7 July 2013 and the STIF
Board approved the report on 11 December 2013.
• The T Zen 5: the preliminary consultation process took place from
21 May through 30 June 2013 and the STIF Board approved the
report on 11 December 2013.
© STIF. Public consultation for the Orange line.
Also...
33
Stage
3
Defining the project
Additional studies are carried out to define the project in
greater detail, for the purposes of the public inquiry.
The project flowchart is drawn up during this preliminary
phase. It consists of all the technical studies carried out
following the consultation, and enables a more accurate
estimation of the project’s cost.
Metro line 11 extended from Mairie des Lilas
to Rosny-Bois-Perrier (Phase 1)
• 6 km extension and six new stations.
• 85,000 passengers/day expected on the extension.
• 82,000 jobs and residents within 600 m of stations.
Tram T9 Paris – Orly Ville
STIF’s Board approved the project flowchart and the public inquiry
file on the 13 February 2013.
• 10 km of track and 19 new stations.
STIF’s Board approved the preliminary consultation report on
16 May 2013. STIF’s Board unanimously approved the project
flowchart and the public inquiry file on the 11 December 2013.
The public inquiry will be held in mid-2014.
Also…
The Tram Express Ouest extended from Saint-Germain GrandeCeinture to Achères-Ville RER (Phase 2): STIF’s Board approved at
the consultation report on 9 October 2013. On 11 December 2013,
STIF’s Board approved the project flowchart and public inquiry file
with a public inquiry expected sometime in 2014.
Stage
4
Public inquiry
The project thus defined is presented to the public during
the public inquiry, with the aim of collecting feedback on
a more comprehensive and in-depth version which takes into
account the remarks and proposals put forward during the
consultation.
Metro line 14 to the north
• 5.8 km extension and four new stations.
• 12,500 passengers expected to use the extension during
the morning rush hour.
• 96,100 residents and 72,000 workers will benefit.
Massy – Évry tram-train
• 20 km of track (including 10 km of new tram routes) and
16 stations (11 new stations and five presently located on
the RER C line).
On 10 July 2013, STIF’s Board approved the preliminary studies to go
from six to eight cars and make improvements to existing stations
on line 14. The public inquiry on making improvements to existing
stations took place from 17 October through 22 November 2013.
• Scheduled to come into service at the end of 2018.
The public inquiry for the Massy – Versailles tram-train is scheduled
for 2015.
Tram Express Ouest extended from SaintGermain-en-Laye to Saint-Cyr-l’École (Phase 1)
• 18.8 km of track and 12 stations.
After the public inquiry from 13 June to 12 July 2013, the project declaration was made on 11 December 2013. The declaration of public
utility was issued on 3 February 2014 and work will begin in 2015.
34
The public inquiry for the Massy – Évry tram-train was held from
7 January to 11 February 2013.
Stage
4
Public inquiry
Metro line 11 extended from Mairie des Lilas
to Rosny-Bois-Perrier (Phase 1)
Metro line 15 South (Pont de Sèvres –
Noisy-Champs)
• 6 km extension and six new stations.
• 33 km of automated underground metro lines.
• 85,000 passengers/day expected on the extension.
• Crossing through four départements and serving 23 communes.
• 82,000 jobs and residents within 600 m of stations.
• 16 stations.
• Over 1 million residents affected.
The public inquiry took place from 16 September to 30 October
2013. The public inquiry commission issued a favourable opinion
on 3 December 2013.
The public inquiry took place from 7 October to 18 November
2013.
Tram T1 extended from Noisy-le-Sec
to Val de Fontenay
Tram T7 extended from Porte de l’Essonne
(Athis-Mons) to Juvisy-sur-Orge (Phase 2)
• 10.7 km, including 7.7 km of extension and 21 stations
(of which 15 are new).
• 50,300 passengers/day expected to use the extension alone.
•3
.7 km of track (including 900 m underground) and six new
stations.
• 155,000 residents and workers will benefit.
•4
8,000 passengers/day expected on the entire line.
• Scheduled to come into service in 2017.
• S cheduled to come into service by 2018.
STIF’s Board approved the project flowchart in December 2012.
The public inquiry took place from 17 June to 31 July 2013. The
public utility declaration was issued on 17 February 2014.
The public inquiry took place from 21 May to 22 June 2013.
Tram T3b extended from Porte de la Chapelle
to Porte d’Asnières
• 4.3 km extension and eight new stations.
• 76,000 passengers/day expected to use the extension alone.
• 197,000 residents and 109,000 workers will benefit.
Run by the Mairie de Paris and STIF, the public inquiry took place
from 27 May through 27 June 2013 and the project declaration
was approved by STIF’s Board on 11 December 2013.
Also…
© Christophe Recoura/STIF. T3b Tram.
• The new branch of the T4, from Bondy to Montfermeil Hospital:
public inquiry from 10 December 2012 to 24 January 2013.
• The Villiers-le-Bel – Gonesse – Arnouville / Parc des Expositions
de Villepinte dedicated corridor bus: the public inquiry took place
from 12 June through 16 July 2013 and the public utility declaration was issued on 27 January 2014. STIF’s Board approved the
preliminary studies and financing agreement on 5 March 2014.
• The T Zen 2, from Carré Sénart in Lieusaint to the Melun RER
station: public inquiry from 23 September through 26 October
2013.
35
Stage
5
Declaration of public utility and finalisation of the project
Following these research and consultation phases, the project may be declared “of public utility” by the Préfet. In-depth
preliminary studies are then carried out for the purpose of finalising the project (schedule, timeline and budget), setting up
financing, purchasing land and addressing environmental requirements.
New branch of the T4
RER line E to the west
• 6.5 km extension and 11 new stations.
• 47 km of existing track redeveloped and 8 km of underground
infrastructure.
• 37,000 passengers/day expected to use the new Bondy –
Montfermeil service.
• 620,000 passengers/day.
• Three new stations.
• Service will open to Nanterre La Folie in 2020 and full service
to Mantes-la-Jolie will begin in 2022.
On 25 February 2013, the inquiry commission issued a favorable
opinion on the public utility declaration for plans to build the new
T4 branch between Gargan and Montfermeil. STIF’s elected board
members approved the project declaration on 10 July 2013. On
this basis, the Préfet of Seine-Saint-Denis signed the public utility
declaration for the project on 12 September 2013. The preliminary
study was approved by STIF’s Board on 12 February 2014.
The public utility declaration for the western RER E extension from
Haussmann-Saint-Lazare to Mantes-la-Jolie was signed on 31 January 2013 by the Préfets of Hauts-de-Seine, Paris, Val d’Oise and
Yvelines. The preliminary project was approved by STIF’s Board on
12 February 2013 and work is scheduled to start in 2015.
Also…
• The Massy – Évry tram-train: the Préfet of Essonne signed the
public utility declaration for the project on 22 August 2013. Preliminary studies began at the end of 2013 and work is scheduled
to begin in 2015.
36
© Christophe Recoura/STIF. RER E.
• Tram T7 extended from Porte de l’Essonne (Athis-Mons) to Juvisysur-Orge (Phase 2): the Préfet of Essonne signed the public utility
declaration on 22 November 2013. Preliminary studies began at
the end of 2013 and work is scheduled to begin in 2015.
Stage
6
Construction work
Work is carried out in such a way as the environment and the
lives of local residents are affected as little as possible.
An information campaign is conducted to inform passengers,
local residents and motorists of the schedule of works.
Tram T6 Châtillon – Viroflay
While the work is being carried out, the operation of the
future line and the necessary adjustments to existing
lines are defined in greater detail: times and days of
operation, stops, connections with other modes of transport,
number of drivers.
Tram T8 Saint-Denis – Épinay-sur-Seine/
Villetaneuse
• 8.45 km of track and 17 new stations.
• 143,000 residents and over 12,000 students will benefit.
• Phased service openings begin in late 2014.
Weighing in at 1,400 tons, the 82 m tunnelling machine for the T6
was baptised on 10 January 2013 and signalled the last preparations before the boring phase of the line’s underground section to
dig a tunnel connecting Viroflay’s two stations.
On 12 September 2013, a rail welding ceremony will be held to
symbolize the new link between Saint-Denis, Épinay-sur-Seine and
Villetaneuse, the three towns that the tram passes through. The
tracks form a letter Y.
© Sennse (Pixelis). T6 tram.
© Sennse (Pixelis). T8 tram.
• 14 km of track, including 1.6 km in tunnels below Meudon
Forest and the city of Viroflay, and 21 new stations.
Also…
• The Épinay – Le Bourget branch (Phase 1) of the Tram Express
Nord: work is ongoing and service is scheduled to begin in 2017.
•O
ngoing projects to redevelop the connection hubs at ChâteletLes Halles (service scheduled for late 2016), Nanterre-Université
(service scheduled for December 2015) and Versailles Chantiers
(service scheduled for 2016).
• The Athis-Mons bus station: the initial project directly managed
by STIF put into service the new bus station at the T7 terminus in
Athis-Mons to prepare for the new tram.
Rosa Parks connection hub
• 10,000 more residents and 25,000 more workers by 2015.
• Scheduled to come into service in December 2015.
Located near Porte d’Aubervilliers, the future multimodal Rosa
Parks interchange hub project will build a new RER E station in
northeastern Paris between the Magenta and Pantin stations. The
Rosa Parks station will be situated where tram T3b and the future
tram T8 intersect and serve as a regional connection hub. Work
began in 2011.
37
Stage
7
Service openings
Once the work is finished, the transport operators carry
out various tests to make sure that Île-de-France
residents will be able to travel safely. The line can then
be brought into service.
Trams T5 and T7
• L ine T5 between Marché de Saint-Denis and Garges-Sarcelles:
– 6.6 km of track and 16 new stations,
– 44,000 passengers/day,
Improvements and changes may subsequently be made to
the line in order to meet new needs.
– 90,000 residents and workers will benefit,
– came into service on 29 July 2013.
• Line T7 between Villejuif and Porte de l’Essonne (Athis-Mons):
– 11 km of track and 18 new stations,
Metro line 4 extended from Porte d’Orléans
to Montrouge (Phase 1)
– 30,000 passengers/day expected,
• 1.5 km extension and one new station.
– came into service on 16 November 2013.
– 65,000 residents served,
• 4,700 morning passengers on the extension.
• 37,900 passengers/day expected and 40,000 residents
and workers will benefit.
• Came into service on 23 March 2013.
RER D Master Plan and Créteil Pompadour
connection hub
• RER D Master Plan:
– 160 km of track,
© Christophe Recoura/STIF. Metro line 4 – Mairie de Montrouge station.
– 60 stations,
– 570,000 passengers/day,
– first developments came into service in December 2013.
RER B Nord +
• 15 stations fully accessible to all.
• 21 municipalities served directly.
• 298,000 passengers a day in 2015.
• 10 trains an hour between Gare du Nord and CDG 2 airport
(compared with eight trains previously).
• 10 trains an hour between Gare du Nord and Mitry-Claye
(compared with eight trains previously).
38
© Christophe Recoura/STIF. Créteil Pompadour
multimodal hub on the RER D.
• The new Créteil Pompadour station came into service on 15 December 2013 as part of plans set forth in the RER D Master Plan.
Service at the Créteil Pompadour station now offers eight trains
per hour in each direction at both peak and off-peak times. Since
December 2013, the hub has been served by the TVM and bus
lines 393 (RATP), O1 and O2 (STRAV).
• 20 stops an hour between Gare du Nord and Aulnay-sous-Bois
(compared with four to eight stops previously).
Also…
The RER B Nord + came into full service on 2 September 2013.
The new Noisy-le-Grand connection hub came into service on 28 June
2013.
Highlights
Transport in 2013
PASSENGER INFORMATION
The Vianavigo app offers passengers the option to subscribe
to traffic alerts on their lines to receive real-time information on
service disruptions.
New information screens are being installed in bus and train
stations.
NAVIGO
Navigo keeps getting more convenient
METRO
Line 4 was extended from Porte d’Orléans (Paris 14th
arrondissement) to Montrouge (92).
New trains are coming for metro line 9.
Metro line 14
In addition the dezoning at weekends and on bank holidays that
began in September 2012, dezoning is now being offered
from mid-July through mid-August and now includes
Améthyste passes.
Passengers can also refill their passes at cash machines (Crédit
Mutuel and CIC) or online on the navigo.fr website.
Lastly, since the beginning of 2013 Trip Add-ons only require
payment for trips made in zones not covered by a passenger’s
pass.
Station improvements: the public inquiry took place
between 17 October and 22 November 2013. The project
is designed to upgrade the stations to meet service changes
on line 14 (metro trains will increase from six to eight cars).
Work has begun to extend the line from Saint-Lazare
(Paris 8th arrondissement) to Mairie de Saint-Ouen (93)
(5.8 km and four new stations).
BUS
Over 250 bus lines were upgraded in 2013.
© Philippe Gueguen/Les Gaulois.
© William Beaucardet/STIF.
A new route for Filéo (on-demand service from Paris-CDG
airport) came into service: Fosses – Louvres – Roissy.
PARK-AND-RIDE FACILITIES
The park-and-ride facilities at Boissy-Saint-Léger (94) and La
Ferté-sous-Jouarre (77) were renovated.
39
STATIONS
VÉLIGO
The Créteil Pompadour (94) station was opened for service on
15 December 2013 and a number of stations were renovated,
for example Trappes (78), Noisy-le-Grand (93) and Noisy-le-Sec
(93).
The facility offers a total of 108 spaces, including 60 open-access
sheltered spaces and 48 secure shared locker spaces.
The 18th Véligo facility opens in Pont de Bezons
Located right near the new tram T2 Pont de Bezons (95) terminus,
it is the first Véligo facility connected to a tram station.
RER AND MAINLINE TRAINS
RER B to the north
Continuous service during rush hour with a train every three
minutes between Paris and Aulnay-sous-Bois (93) and every six
minutes between Aulnay-sous-Bois and Mitry-Claye/Aéroport
Charles de Gaulle (77).
15 stations made fully accessible.
RER A and B
More trains in the summer (summer hours delayed by one
week).
More trains serving Marne-la-Vallée Chessy (77).
Francilien
After line H, it is coming to lines P and L.
TRAM
PUBLIC CONSULTATIONS
Residents in Île-de-France can voice their opinions on
future transport projects
STIF designs projects by taking into account the expectations
and opinions of passengers, residents, economic stakeholders,
investors and elected officials.
In 2013, five public consultations and 13 public inquiries were
held, like for the tram project between Antony and Clamart (92),
Phase 2 of the T7, stations upgrades on line 14 and the extension
of line 11.
Present and future Île-de-France trams
A rapidly growing network
In 2013, two new lines came into service:
Line T5 between Marché de Saint-Denis (93) and GargesSarcelles (95).
Line T7 between Villejuif (94) and Porte de l’Essonne (AthisMons) (91).
Two new lines will supplement the network in late 2014:
T6: service opens on a section of the line between Châtillon
(92) and Vélizy-Villacoublay (78).
T8 between Saint-Denis and Épinay-sur-Seine/Villetaneuse
(93).
Two new lines are being planned:
T9 between Porte de Choisy (Paris) and Orly (94).
T10 between La Croix de Berny (Antony) and Place du Garde
(Clamart) (92).
Lines in service
Planned lines
40
STIF – ACTIVITY REPORT 2013
20
ACTIVITY REPORT
13
STIF • 41, rue de Châteaudun • 75009 Paris
Metro station Trinité – d’Estienne d’Orves • Bus nos. 26, 32, 43, 67, 74
Tel. +33 (0)1 47 53 28 00 • Fax +33 (0)1 47 05 11 05 • stif.info

activity report

Transcription

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