NewsLine Newsletter

MARCH 2013
VOL. 25, NO. 3
DOCKET FOR
ISM BOARD OF DIRECTORS
MEETING
Tom Linton, chair of the Board of Directors,
has officially called a meeting of the 2013
ISM Board of Directors to be held at the
Gaylord Texan Resort & Convention Center
in Grapevine (Dallas/Ft. Worth), Texas. The
initial session will be called to order on
Saturday, April 27, 2013, at 8:30 a.m. CDT.
Register Now!
AFFILIATE SUPPORT
Join Us in Dallas/Ft. Worth for the 2013 Affiliate
Leadership Training Program
Affiliate Leadership Training Program
Dallas/Ft. Worth, Texas
April 26-27, 2013
Register Now!
Prior to the 98th Annual International Supply Management
Conference and Educational Exhibit, ISM will offer a one-and-ahalf-day Affiliate Leadership Training Program on April 26-27,
2013 at the Gaylord Texan Resort & Convention Center in
Grapevine (Dallas/Ft. Worth), Texas. The program is scheduled for
12:30 p.m. to 5:00 p.m. on Friday, and 8:30 a.m. to 4:45 p.m. on
Saturday.
Although you will need to preregister, registration is free for the
Affiliate Leadership Training Program. Attendees are responsible
for their own transportation, meals and lodging. Saturday’s lunch
will be on your own. You will find many great restaurants at the
Gaylord Texan Resort and surrounding areas.
Docket for ISM Board Meeting:
1. Approval of January 10, 2013 Meeting
Minutes of the 2012 Board of Directors,
the January 10, 2013 Meeting Minutes
of the 2013 Board of Directors and the
Annual Membership Meeting Minutes
2. Finance Committee Report
3. General Counsel Report
4. Chief Executive Officer’s Report
5. Strategic Issues
6. New Business
7. Business Carried Forward
8. Adjournment
Sent to: NewsLine mailing list
Issued: March 2013
Nora P. Neibergall, CPSM, CPSD, C.P.M.
Corporate Secretary
Please submit any corrections to the January
10, 2013, Board of Directors minutes in
writing to Nora P. Neibergall, CPSM, C.P.M.,
by March 15, 2013.
Plus . . .
Affiliate officers who register for the Affiliate Leadership Training Program and the 98th Annual International
Supply Management Conference and Educational Exhibit will receive US$300 off their Annual Conference
registration fee. To receive the $300 discount, you must register for both the Affiliate Leadership Training
Program and Annual Conference using the first link below.
Register online now — Affiliate Leadership Training Program and the ISM Annual Conference
Register online now — Affiliate Leadership Training Program only
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Please note: In order to register for the Affiliate Leadership Training Program online, our database must recognize
you as an affiliate officer. Members of your affiliate leadership team who are not listed in the ISM Affiliate
Officers Directory are eligible for the US$300 discount, but will need to register with ISM Customer Service at
800/888-6276 or +1 480/752-6276, option 8.
Affiliate and Group/Forum Excellence Awards and Persons of the Year Awards will be presented at the Volunteer
Appreciation Breakfast held during the ISM Annual International Supply Management Conference on Monday,
April 29, 2013.
More information about this program will be posted to the ISM website as details becomes available. Visit
www.ism.ws and select Affiliate Support, Leadership Training Workshops, and then 2013 Affiliate Leadership
Training Program. We look forward to seeing you in Dallas/Ft. Worth!
___________________________________________________________________________________________
ISMHouston, Inc. Increased Its Membership
How Did This Affiliate Do It?
Deep in the heart of Texas, the ISM—Houston, Inc. affiliate has more than 900 total members.
What are some of the methods our affiliate uses to recruit and maintain members? While our affiliate seeks to
offer programs and dinner meeting topics that have a broad appeal and span generational lines to capture the
interest of all of our members, we have focused on three key areas to increase membership: 1) expanding the
Emerging Professionals Group (EPG), 2) engaging student members, and 3) focusing on providing professional
development events for our members.
The Emerging Professionals Group is a committee within ISM—Houston that focuses on the development of
supply management professionals in the first 10 years of their careers. EPG was formed in late 2011 and has
grown from seven to more than 200 members today. EPG targets two to three events per year with a mix of
professional speakers, socials and
other activities. One such event last
year was a speaker at a wine
distribution facility followed by a
social mixer.
Another focus for ISM—Houston has
been to expand its presence with local
university students. A popular event is
the Professional Development
Committee’s coordination of a CPSM®
Exam review at Texas A&M. The
University of Houston (UofH) supply
chain management student
ISMHouston Board Members
organization has also recently
Back row (l to r): Sheila Smith, C.P.M., A.P.P., Kaamilya McCullough, CPSM, CPSD,
designated ISM as its student group
Christina Butterworth, Laurie Oberhoff, Ashley Jones, CPSM, Ed Wahowski,
Julie Walsh, CPSM, Rose Berberian, MBA, CPSM, Sharon Malkovicz, C.P.M.,
affiliation. ISM—Houston members
Mike Valant, C.P.M., A.P.P. Front row (l to r): Dora Valdez, Sheila Baker, Kim Wren, A.P.P.,
have attended student events and have
Joseph Britt, CPSM, Mara Stanfield, C.P.M., David Allen, C.P.M., Otuko John-Teye, EMBA,
offered to serve as speakers, case
David Flusberg, MBA, Carol Montgomery
study judges and mentors. UofH
students have enjoyed the benefits of networking and hearing speakers at dinner meetings (at a reduced dinner
fee), attending socials, participating and presenting at board meetings and joining the EPG organization.
ISM—Houston also strives to add value to our members through increased offerings of professional development
programs. In fact, many of the employers in Houston, particularly in the medicine, energy and technology fields,
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encourage employees to join ISM, attend continuing education events and obtain certification. We provide
members with opportunities to obtain Continuing Education Hours (CEHs) through monthly meeting speakers,
panels and seminars, and we offer plant tours and certification review sessions. We provide career services
seminars, executive panel discussions and centers of excellence to focus on core supply management topics. The
membership activities committee also holds semiannual pre-meetings and happy hours for new members with the
intent to welcome them into the ISM community. To ensure we support various segments of our members, we
strive to hold events at different times and locations, and we recently completed a review of our membership’s
geographic locations to assess where the ideal venue is for the monthly meetings.
We hope to continue to grow our membership base and attendance at events by continuing to focus on the needs
of our members, particularly with the development of our Emerging Professionals Group, interactions with local
students and offering events that ISM members and employers see as value-add. If you would like to learn more
about any of the above initiatives, please contact any of the ISM—Houston board members.
___________________________________________________________________________________________
Registration is Open for ISM’s Affiliate Webcast, April 25, 2013.
Registration Is Open for ISM’s Affiliate Webcast, April 25, 2013
Managing Indirect Spend: Its Rise to Prominence
Date: April 25, 2013
Time: 10:00 a.m. PDT | 12:00 p.m. CDT | 1:00 p.m. EDT
Register now!
With continued downward pressure on pricing, fluctuating commodity prices and global economic uncertainty,
strategically managing indirect spend is one of few means to create a competitive advantage.
Join us for 60 minutes to discover proven strategies for delivering bottom-line savings through strategic
management of indirect spend.
Our presenter, Shawn Casemore, has spent nearly two decades leading, managing and motivating teams across an
array of industries and sectors. He has worked with dozens of dynamic and diverse organizations, including
Magna International, Arvin Meritor and Bruce Power LP. His consulting firm, Casemore and Company, helps
organizations realize operational excellence through focus on business improvements in the areas of
communications, leadership and team development, and change management.
Join us for this live webcast, “Managing Indirect Spend: Its Rise to Prominence,” on April 25, 2013 at 10:00 a.m.
PDT/1:00 p.m. EDT.
Please register at the following link: Managing Indirect Spend: Its Rise to Prominence.
For the upcoming schedule of affiliate webcasts, please click here.
Questions regarding affiliate webcast registrations may be directed to Kristen Moreno at 800/888-6276 or +1
480/752-6276, extension 3005; email kmoreno@ism.ws.
Supply Management Month Is Here
Although March is here, there’s still time to plan an activity for Supply
Management Month. Supply Management Month activities can be customized
to fit your affiliate resources and member interests. Log on to the Affiliate
Support area of the ISM website and select Supply Management Month
Information. You'll find a news release template, time lines and special event
ideas. You can also download Supply Management Month 2013 art files in several file formats.
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Stay Updated on ISM Certifications
Keep updated on anything pertaining to ISM certifications by subscribing to SupplyLine 2055: Certification
Update. SupplyLine is a quarterly e-newsletter that covers topics around all ISM certifications. You’ll read about
any updates, study tips, recertification information, Continuing Education Hours (CEHs) and more. Subscribe
today.
Discounted Exams at Annual Conference  Study Now!
Set your goal and start studying now to prepare for discounted CPSM® and CPSD™ Exams available for
everyone to take before the start of Annual Conference. You can take paper-and-pencil exams for US$99.50
members/US$149.50 nonmembers for each exam on Saturday, April 27, 2013, in Dallas/Ft. Worth). You’ll save
50 percent off the regular exam prices of US$199 members/US$299 nonmembers. Choose from a morning and/or
afternoon exam time to take your CPSM® and/or CPSD™ Exams. Register now; scroll down to Exam
Registration. Advanced registration is required by March 29, 2013.
One Exam to Become a CPSD™
If you are an active CPSM® or C.P.M., you only need to pass one exam to become a Certified Professional in
Supplier Diversity® (CPSD™). Everyone else is required to take two exams to become a CPSD™.
If you are responsible for supplier diversity initiatives in your organization, you need to look at the CPSD™
certification to demonstrate you are on top of this growing trend in sourcing and supply management. With major
players requiring their partners to use diverse suppliers and the need to maintain a competitive edge, if supplier
diversity is not already on your organization's radar, it will be soon.
Learn more about the CPSD™ today.
Studying for CPSM®? Prefer In-Class Instruction?
If you are studying for the CPSM® Exam and prefer in-class instruction to assist in your studies, there is an
upcoming CPSM® Exam Review seminar (#4250) on April 24-26, 2013 in Dallas/Ft. Worth. (Seminar is
equivalent to the CPSM® Online Exam Review course and the CPSM® Self-Study Workbook course.) You can
even take up to two of your CPSM® Exams following the seminar on Saturday, April 27, 2013, at half-price (see
above article). Register today.
Membership Recruitment Brochure That You Can Customize
To help you recruit new members, ISM Affiliate Support has created three
new tri-fold brochure templates, which you will find at this link as part of the
Membership Recruitment/Retention Toolkit for Affiliates:



Looking for a Career in Supply Management . . . You’re on the Right
Path!
There’s No Better Time to Accelerate Your Career in Supply
Management
Invest in Yourself Today for Higher Rewards Tomorrow
Similar brochures were also developed for ISM Groups and Forums. To
access these brochures, please click here.
These are editable documents in Microsoft Word that you can customize before printing.
Some of the tri-fold sections already contain information describing ISM’s member
benefits. Space is set aside for you to add your affiliate logo, and you may change the
location and length of the information provided to make room for specific details about
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your affiliate activities and the member benefits you offer. Even the color banners used as section breaks or for
headlines may be edited, so that you can make each brochure unique and fresh.
Other items included in the toolkit include:






The template of a letter to thank new Regular Members; it includes information about the ISM benefits
they will receive, and provides space for you to customize the letter with details about affiliate benefits
and activities.
Samples of holiday/seasonal and occasional greetings, including graphics, for you to use as a “keep in
touch” strategy with your members.
A list of member retention letter templates, designed to help you stay connected with current Regular
Members – and encourage retention – by reminding them of the benefits of ISM/affiliate membership.
A link to descriptions of how other ISM affiliates have recruited/retained members successfully, under
Affiliate Case Studies – Membership Recruitment/Retention.
A sample letter for recruiting potential Affiliate Members (current Direct Members through the ISM
Corporate Program) who live/work near you.
A PowerPoint presentation on the benefits of Regular Membership, and a shorter loop that you can play
before meetings or educational events.
The Membership Recruitment/Retention Toolkit has other items that we hope you will find helpful. If you have
case studies to share or other membership recruitment/retention ideas that have worked well for you, please
contact Linda Thomas (lthomas@ism.ws) or Lynn Marstiller (lmarstiller@ism.ws). We always are looking for
ways to increase and improve the assistance we can provide to our affiliates.
UPCOMING SEMINARS
Below is the list of ISM seminars for the months of April and May 2013. These seminars qualify for
recertification Continuing Education Hours (CEHs). For seminar details, please call the ISM Customer Service
Department at 800/888-6276 or +1 480/752-6276, option 8, or visit the ISM website at www.ism.ws and select
Education & Training and then Face-to-Face Seminars.
April 2013
Title
Date
Legal Negotiations (#4277)
Fundamentals of Purchasing: The Building Blocks of
World-Class Professionalism (#4524)
Category Management: Cost and Leveraging Strategies
for Supply Professionals (#4223)
®
CPSM and CSM™ Exam Review Course (#4250)
Contracting for Purchasing and Supply Management:
Beyond the Basics (#4424)
CPSM® and CSM™ Train-the-Trainer: Review Instructor
Courseware Program (#4300)
How to Develop and Manage a Supplier Diversity
Program (#4321)
Location
April 11-12, 2013
Atlanta, GA
April 17-19, 2013
Phoenix, AZ
April 24-26, 2013
Dallas/Ft. Worth, TX
April 24-26, 2013
Dallas/Ft. Worth, TX
April 25-26, 2013
Dallas/Ft. Worth, TX
April 25-26, 2013
Dallas/Ft. Worth, TX
April 27, 2013
Dallas/Ft. Worth, TX
Date
May 6-7, 2013
Location
Nashville, TN
May 15-17, 2013
Tampa, FL
May 15-17, 2013
Pittsburgh, PA
May 16-17, 2013
Los Angeles, CA
May 2013
Title
Administering Contracts: From Start to Finish #4307
Supplier Relationship Management for Collaboration,
Impact and Business Success #4326
Power Negotiations: Unlock Your Powers of Influence
and Persuasion #4582
Contracting: What All the Ts and Cs Mean #4496
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LINER NOTES
Hospitality Suites for the 98th Annual International Supply
Management Conference and Educational Exhibit
It’s time to reserve hospitality suites for the 98th Annual International Supply
Management Conference and Educational Exhibit, April 28-May 1, 2013, in Dallas/Ft.
Worth.
For hospitality suite and catering information at Gaylord Texan Resort & Conference
Center, please contact Rhonda L. Drennan, convention catering manager, at
Rdrennan@gaylordhotels.com.
Call early for the suite of your choice!
ISM Hospitality Suite Policy
Hospitality suites are to have a business emphasis as opposed to social in order to stay within the educational
purpose of the International Supply Management Conference of the Institute for Supply Management™. Hours of
operation should not conflict with other conference activities.
ISM has no desire to discourage informal get-togethers during periods of time when there are no scheduled
Conference events. While it may be difficult to discern the exact difference between business and socially
oriented suites, or informal get-togethers, it is intended that such activities not leave the association open to
criticism. Ethical considerations are and remain of prime concern to the Institute for Supply Management™.
In the Latest Edition of eSide Supply Management: Negotiation Excellence &
Nonverbal Strategies, Career Advice From the C-Suite
The latest edition of eSide Supply Management, ISM’s bimonthly e-publication for up-and-coming supply
management professionals — and exclusive member benefit — is now online.
Inside the January/February 2013 edition, you’ll find these articles:

Not All Negotiators Are Created Equal — Years in the making, the innovative Negotiation Center of
Excellence model at Intel allows the corporate strategic procurement team to examine fit, complexity,
planning and preparation — as well as strategy development — before every negotiation. The result is
exceptional bottom-line results.

Control Yourself, Control the Negotiation — Everyone unconsciously emits verbal and nonverbal cues
during a negotiation which belie a sense of waning confidence. Controlling these cues in yourself (and
reading them in others) offers a huge advantage. Here’s how.

Strong Connections: Cengage Learning — The success of the supply chain for this major learningmaterials provider hinges on its ability to micromanage inventory and transportation.

Career ROI: Advice From the C-Suite — How to fight the battle for talent when your organization lacks
name recognition.

Social and Environmental Responsibility in the Supply Chain Gets a Seat at the Table — A recent
SCM World report shows corporate executives are more concerned than ever with their supply chains’
social and environmental responsibility (SER) performance.
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
CPSM® and CSM™ Update: 3 Questions, 3 Answers — In every edition, eSide offers three sample
questions — and answers — from the CPSM® and CSM™ Diagnostic Kit to help you prepare to pursue
your CPSM® or CSM™ certification.

Research & Surveys: A Different Take on Turnover — A recent The Conference Board Review cover
story — Let Your People Go — challenges commonly held notions surrounding employee retention rates.

Business Etiquette Tips: Denmark — In this edition of eSide Supply Management, we spotlight the
highly egalitarian country of Denmark.
To access this edition, read past ones or sign up to receive eSide by email, visit the ISM website at www.ism.ws
and select Publications & News, then E-Newsletters, and then eSide Supply Management.
BRIGHT IDEAS
We are always looking for bright ideas from affiliates, Groups and Forums to feature in NewsLine. If you have an idea
that you would like to share, please contact Linda Thomas in ISM Affiliate Support at lthomas@ism.ws.
REMINDERS
Upcoming Conferences/Events
2013

The Center for Strategic Supply Leadership Forum
March 12-13, 2013
New York, New York
Theme: Procurement of the Future I: The Critical and Strategic Impact of Procurement
Learn more.
Register Now!

23rd Annual North American Research Symposium (NARS) on Purchasing and Supply Chain Management
March 14-15, 2013
Phoenix, Arizona
Learn more.
Register Now!

8th Annual Institute for Supply Management™ — Michigan State University Awards for Excellence in Supply
Management and the 10th Annual R. Gene Richter Scholarship Awards
April 28, 2013
Dallas/Ft. Worth, Texas
Sponsorship Opportunities Available

Affiliate Leadership Training Program
April 26-27, 2013
Dallas/Ft. Worth, Texas
Register Now!

ISM 98th Annual International Supply Management Conference and Educational Exhibit
April 28-May 1, 2013
Dallas/Ft. Worth, Texas
Learn more.
Download the Conference Brochure
Hotel and Travel Information
Exhibitor and Sponsor Prospectus
Exhibit Agreement Form
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Exhibit Hall Map
Exhibit Hall Traffic Builders
Exhibitor Highlights from the ISM 97th Annual International Supply Management Conference
Register Now!

6th Annual Hispanic and Latino Supply Management Summit
April 30, 2013
Dallas/Ft. Worth, Texas
Agenda
Registration Information
Sponsorship/Exhibit Opportunities Available
Register Now!

2nd Annual Risk Management Conference
July 25-26, 2013
Chicago, Illinois
Registration opens soon.
Sign up to receive registration and program information!
Sponsorship/Exhibit Opportunities Available

The Center for Strategic Supply Leadership Forum
September 11-12-2013
Chicago, Illinois
Theme: Procurement of the Future II
Learn More.
Register Now!
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