Viewfinder 2015 issue 1 - Applied Electronics Limited

Winter 2015 n Volume 26 n Issue 1
View finder
Applied Electronics Implements Customized Control System
and Content Display Solutions into Rogers Sportsnet’s New
NHL Hockey Central Studio
After winning an exceptional 12-year NHL deal
in late 2013 to retain hockey media rights across
Canada, Rogers Sportsnet commenced its plan to
build a brand new broadcast studio in downtown
Toronto that would surpass the expectations of the
country’s extraordinarily diehard hockey fan base for
the 2014-2015 NHL season.
Rogers Sportsnet wanted to deliver the largest, most
innovative sports studio in the country and provide
fans with a sports entertainment playground that
• NHL Hockey Central Studio
places them in the heart of the action and brings the
NHL experience to life. With the bar set high, Rogers
Sportsnet reached out to Applied Electronics for
forward-thinking, leading-edge production workflow
and content display solutions to help bring the ideas
and concepts for their new 11,000 square foot studio
to reality.
Applied Electronics Custom Solutions & Integration
In addition to integrating the assortment of
display monitors into the visually breathtaking
studio, Applied Electronics worked closely with the
engineering teams at Sportsnet and Orad Hi Tec
Systems, a world-leading provider of real time 3D
broadcast graphics and video server solutions, to
design and implement an intricate control system
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Toronto
1260 Kamato Rd.
Mississauga, ON L4W 1Y1
905.625.4321 I Fax 905.625.4333
AEL.toronto@appliedelectronics.com
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Ottawa
190 Colonnade Rd, Unit 9
Ottawa, ON K2E 7J6 613-228-1335 I Fax 613.288.0068
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• Studio Puck Wall
Montréal
5200 Rue Saint Patrick Suite 100
Montreal, QC H4E 4N9
514.333.3324 I Fax 514.333.1512
solution, customized to automate various production
operations within the nine-set studio.
At the core of the studio’s live production system is
the Orad TD Control, which manages studio content
distribution by simplifying the complexity of a
traditional production workflow and consolidating
all tasks into a single user interface while enhancing
the on air look. It reduces the amount of resources
required to facilitate the complex graphics and
content workflows into one easy-to-use solution and
ensures content distribution, despite the variances in
display monitor sizes within the studio.
The Puck Wall Concept
A unique and impressive component of the studio is
the interactive Puck Wall, which is automated by the
Orad TD Control system. The RFID (radio frequency
identifier) Puck Wall concept is a one-of-a-kind
feature that was conceived by the Sportsnet design
and engineering team and brought to life through a
custom solution designed and integrated by Applied
Electronics and Orad. The Puck Wall area features two
LED-lit display walls housing 30 acrylic pucks - one for
each NHL team – which contain RFID chips. When a
puck is placed in the cradle, an RFID reader triggers
the Orad TD Control system to call up an associated
‘Team Statistics’ page on a 70-inch vertical LED display
monitor. From there, the host utilizes an iPad to
transition through multiple pages of team statistics
and video footage.
Similarly, the Rogers Tech Zone virtual area features
an 80-inch interactive (continued on following page)
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Calgary
2175-29th St. N.E., Unit 90
Calgary, AB T1Y 7H8
430.291.5143 I Fax 430.291.5188
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Edmonton
11442 Winterburn Rd. N.W.
Edmonton, AB T5S 2Y3
780.462.8275 I Fax 780.462.8238
AEL.edmonton@appliedelectronics.com
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Vancouver
8573 Commerce Court
Burnaby, BC V5A 4N5
604.439.7228 I Fax 604.439.7210
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AEL Viewfinder Staff
Co-Editors:
Lily Costa | Andre Beadle
Design: Infinite Graphics Inc.
THANKS TO ALL AEL STAFF WHO
HAVE MADE CONTRIBUTIONS TO
THIS EDITION
(continued from previous page) touch screen display monitor
that uses Orad Interact software which allows the host or analyst
to control and access team stats and video footage. Driving the
TD Control system is the Orad HDVG 4, a universal HD/SD video
graphics rendering platform which was designed for real time
graphics and establishes a direct connection between the I/O
board and the graphics board, eliminating the need for graphics
read backs through the mother board.
In dynamic scenarios that require instant switching between
video sources and immediate changes to the video box’s layouts,
Sportsnet’s production crew is able to control the live signals,
pre-recorded signals, graphics and animations. The content is
automatically converted and pixel-mapped through the Orad
HDVG system to fit the various screen sizes in the collection of 52
display monitors located throughout the studio. All files used by
the five Orad HDVGs within the studio are stored on a Scale Logic
Genesis NX NAS platform with 12TB of protected storage.
READ MORE and SEE MORE PHOTOS...
Nine distinct sets define the awe-inspiring studio:
• A rotating anchor desk with LCD and Boland LED in-desk talent monitors and a 360-degree open environment allowing cameras to shoot from any angle;
• A large demo area boasting a unique 12-panel LED floor and a 16-panel LED monitor wall that displays videos and graphics;
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Two regional sets which are stacked on top of each other – each featuring anchor desks with LCD in-desk monitors, multiple 46-inch LED monitors, and a Sharp 90-inch LED display monitor;
• A Rogers Tech Zone virtual area that includes an 80-inch touch screen monitor and two peripheral 46-inch monitors showing live and interactive stats;
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A third regional set used for ‘Coach’s Corner’ on ‘Hockey Night in Canada’ and features six 55-inch LED monitors creating a striking digital backdrop and two additional monitors on each side to complement the video wall;
• An analyst set doubling as an interview corner for host, George Stroumboulopoulos, boasting six 60-inch LED monitors exquisitely arranged as creative art pieces;
• An interactive Puck Wall that features a 70-inch vertical LED monitor, 30 RFID pucks and an automated Orad control system that calls up specific NHL team stats and videos; and
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A 58-ft Cat Walk bridge featuring ‘Goliath’, a client supplied & integrated 38x11-ft titled dynamic LED backdrop composed of 170 panels – the largest in a Canadian television studio – with a Sharp 90-inch LED display monitor on each end of the bridge.
Applied Electronics Upgrades The Shopping Channel to HD and Implements
New Automated Production Workflow Infrastructure for Streamlined
Operations
The The Shopping Channel, a
division of Rogers Broadcasting
Limited (a subsidiary of Rogers
Media Inc.), is a leading interactive,
multi-channel retailer, offering
a vast assortment of exclusive
products and top brand names to its
customers. As one of Canada’s most
innovative and diversified retailers,
The Shopping Channel incorporates
entertainment, inspiration,
personalities and industry leaders
to provide a unique shopping
experience, where customers
find exceptional selections in
Health & Beauty, Jewellery, Home/
Lifestyle, Fashion/Accessories,
and Electronics. The Shopping
• The Shopping Channel Set
Channel, headquartered in
Mississauga, ON, reaches over 7
million households across Canada and does not sell air time or
The Shopping Channel reached out to Applied Electronics with the
broadcast advertising, but rather retails products much like other
goal to upgrade its broadcast facility to HD and implement new filemajor retailers in more traditional channels.
based, automated workflows. (continued on following page)
(continued from previous page) In reviewing Shopping Channel’s
existing systems, Applied Electronics and the Shopping Channel
• The Shopping Channel Set
found many opportunities for improvement. For example, media
was labelled with many disparate media ID names and numbers
and there were many variations of the same piece of media, housed
in many different playout devices. A great deal of manual assistance
was needed throughout the broadcast chain to ensure the correct
media made it to air at the correct time. It was important, therefore,
to develop a system which was automated, easy to use, and which
made finding assets straightforward.
To solve the issues and streamline operations, Applied Electronics
introduced IPV, a Media Asset Management System, which would
act as the gatekeeper of all media. IPV oversees the ingest process,
moves media within the system, culminates and parses information
from the in-house sales and enterprise systems, constructs playlists,
and deletes stale-dated material. Existing workflows were revised to
include ingesting material through Telestream Pipeline, transcoding
the material through Telestream, moving the material onto an Isilon
storage system, and migrating the material onto EVS Servers and
Ross Xpression Character Generators for playout. As the EVS servers
are also needed to record the studio, and both clean and dirty onair records, two 6 channel XS Servers were installed which supplied
184 hours of useable storage space. To ensure all users had desktop
access to the most recent material, the record trains of the EVS are
automatically chunked into one hour sections and sent back to the
EMC Isilon system where a lo-res proxy is automatically generated.
This material is then re-purposed and conformed to be sent to VOD
(video-on-demand) and OTT (over-the-top) devices.
Additional technologies that were implemented included an
Evertz router, Ross Vision-Tritium switcher, Ross Xpression character
generators, EVS Servers, Wohler audio monitoring, Tektronix QC
systems, Thinklogical KVM, and Terminal Gear which included Ross,
AJA, Ward Beck, and Brocade.
The new Media Asset Management and production systems
provide The Shopping Channel with substantial benefits such
as capability to view and edit media from every desktop in the
broadcast facility, the ability to move media seamlessly throughout
the system from practically any location in the station, and the
ability to receive footage in any format. Finding media has become
much easier for production staff as any user can conduct a search
through all systems, for any type of media, in just mere seconds.
The Shopping Channel’s website production team also benefits
from the improved editing and ‘posting to web’ workflows that are
now in place.
READ MORE and SEE MORE PHOTOS...
• Central Equipment Room
Although keeping The Shopping Channel broadcasting live for
17 hours per day while introducing and implementing the new
software-based workflows proved to be an interesting challenge,
Applied Electronics successfully completed the project with virtually
no downtime!
Services and Technologies Engaged:
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Applied Electronics Integration Services
Evertz 128 x 128 Router
Ross Tridium Switchers
Ross Expression Character Generators
IPV Media Asset Management System
EVS XS 6 channel Servers, XT Access, IP Directors, Redundant Database
Isilon/EMC server storage system
Telestream Pipeline ingest system
Telestream Vantage transcode system
Wohler audio monitoring
Thinklogical fibre KVM
AJA FS 2 conversion
Ross Glue and Conversion Gear
Brocade Fibre and Copper network switches
• Production Control Room
Applied Electronics Appointed an Avid Elite Reseller
creation with collaboration,
asset protection, distribution
and consumption for the most listened to, most watched and
most loved media in the world—from the most prestigious and
award-winning feature films, music recordings, and television
shows, to live concerts and news broadcasts. Industry leading
solutions include Pro Tools®, Media Composer®, ISIS®, Interplay®,
and Sibelius®.
Avid MediaCentral Platform—an open, extensible, and
customizable foundation that streamlines and simplifies
workflows by tightly integrating all products and services that
run on top of it, bringing the Avid Everywhere vision to life. The
platform provides the utmost security and protection, enabling
you to create and deliver content in smarter, faster, and easier
ways—with the Avid and third-party solutions you choose to
Avid Technology, a world leading provider of audio and video
use.
technology for media organizations and independent professionals,
Avid MediaCentral doesn’t require any additional software purchase
appoints Applied Electronics an Avid Elite Reseller in Canada.
or installation to access or use, as it’s built into the framework of
“Applied Electronics is honoured to be designated as an Avid Elite
many Avid products you may own, though additional components
Reseller,” says Jim Goessinger, Vice President of the Broadcast and
and installation may be needed to extend workflows. What’s more,
Data Solutions Division at Applied Electronics. “Content creators and you can customize your platform functionality by adding services
media professionals across the country turn to Applied Electronics
and components when you need them, and turning them off when
for solutions to streamline their media production, management
you don’t.
and distribution operations. Avid’s broad portfolio of solutions for
Applied Electronics has integrated Avid solutions into a number of
capturing, creating, editing and distributing digital media provide
high profile systems with success. More details to follow in the next
boundless possibilities and we are excited to deliver them to the
issue .
Canadian market.”
For more information about Avid solutions and services, please
Through Avid Everywhere™, Avid delivers the industry’s most open,
contact your local Applied Electronics technology sales specialist, or
innovative and comprehensive media platform connecting content
visit: www.avid.com
Barnfind Technologies BarnOne
A Norwegian manufacturer of a revolutionary multi-functional,
signal neutral transport platform, Barnfind Technologies’ BarnOne
(19”-1RU) provides up to 32 ports with either 32 x SFPs from various
manufacturers offering different capabilities or a mix with 8 or 16
BNCs or CWDM/DWDM multiplexing, add/drop/pass, 3rd party
cards for 4xASI to IP/IP to 4xASI, L-Band, DVB-Gateways etc. The unit
features a built-in 32 x 32 electrical and/or optical router with bidirectional BNCs and SFPs and re-clocking on all outputs.
A flexible configuration of CWDM (8/16 channels), DWDM (up to 88
channels), our comprehensive functionality suite includes standard
SDI conversion, routing, embedding, distributioin, HDMI, IP to
ASI/ASI to IP conversion, KVM transport, Telco, MADI, AES, 4K 60P
workflows etc., with more to come. BarnOne’s powerful capabilities,
small footprint, and low power consumption will be a game
changer in the future of signal transport.
All SFP+ cages are following the MSA standard. BarnOne offers the
end-user the unique ability to use any kind of SFP, opening up a
whole new set of options and advantages. Control is accomplished
via our own control software, BarnStudio or by 3rd party solutions
such as Skyline / Dataminer, BFE, LSB/VSM, TSL, HRS, Medialon and
with more to come.
Ideally suited for the
Television-Broadcast,
Service Providers and
Post Production markets,
Barnfind products will
also accommodate new
segments like Oil & Gas, Digital Signage, Telemedicine/Healthcare,
Campus Networks, Government Applications, Industry, CCTV/
Security, Defense, Conference, Events, House of Worship etc. In
other words, Barnfind equals robust capabilities, cost and space
saving, and power efficiency for virtually all applications!
For more information about Barnfind BarnOne, please contact
your local Applied Electronics technology sales specialist, or visit:
www.barnfind.no
Crestron AirMedia HD Wireless Presentation
Crestron AirMedia is the world’s first Wireless Presentation system that supports PC,
Mac, iOS and Android operating systems all together over your existing WiFi network!
Using AirMedia you can walk into any meeting space and wirelessly present PowerPoint®, Excel®, Word and PDF documents, as well as
photos, from your personal iOS® or Android™ mobile device on the room display. MacBook® and PC laptops can be connected seamlessly,
as well, making presentations from almost any device fast and easy.
AirMedia makes it easy to view and share content and collaborate. Up to 32 users can connect at the same time in the same room and
present content. Using Quad View, up to four presenters’ content can be displayed simultaneously.
AirMedia offers simple plug-and-play installation and you can easily integrate it with Crestron DigitalMedia to distribute your
presentations.
For more information on the Crestron AirMedia, please contact your local Applied Electronics technology sales specialist, or visit:
www.crestron.com
Key Features:
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Wireless HD presentation from any mobile device (BYOD)
Simple out-of-the-box installation
Compact design—easily fits behind any display or projector
Connects via wired LAN for total enterprise management and security
Desktop application can be silently deployed by the IT department
No software installation required for guest PC and Mac users
Free downloadable app for mobile devices
Seamless instant connectivity
Remote viewing
Integrates with DM, capture devices, Crestron control systems, and Crestron Fusion
Hitachi NAS Platform for Adobe® Anywhere
The Hitachi NAS Platform solution for Adobe® Anywhere offers application users
tremendous choice in scaling for either small or extremely large productions.
Hitachi NAS Platform (HNAS) provides the ideal bandwidth, low latency, IOPS and
storage capacity required to support enterprise video collaboration.
HNAS is an advanced and integrated network attached storage (NAS) solution. It is
a tool for file sharing as well as file server consolidation, data protection and NAS
workloads. HNAS offers best-in-class performance and scalability for unstructured
data consolidation, multiprotocol file sharing, backup, replication, archive and
disaster recovery. It offers industry-leading performance to drive stunning
improvements in rendering speeds and dramatically reduce artist wait times, from
file transfers to downloading shadow masks.
HNAS from Hitachi Data Systems and Adobe Anywhere for Media together allow
editors, visual effects artists and other video professionals to work simultaneously
on shared projects with remotely stored media, eliminating the need for heavy
file transfers, duplicate media, or proxy files. Adobe Anywhere is a collaborative
workflow platform that enables deep collaboration for enterprise-level video
production workflows. This integrated HDS / Adobe solution operates across
standard networks and requires no proprietary hardware. For complete control
and security, it is hosted on-premises at the client site with other enterprise media
storage and asset management infrastructure. Its collaboration capabilities are
embedded directly in the latest versions of Adobe Premiere Pro CC, Prelude CC,
and After Effects CC – meaning no costly end user software training is needed.
For more information on the HDS NAS Platform, please contact your local Applied
Electronics technology sales specialist, or visit: www.hds.com
Additional Benefits Include:
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Fully integrated, tested and qualified solution
High-performance back end to support the most demanding nonlinear editing and graphics requirements. Optimized for Microsoft® Windows® for media files
Highly scalable in both performance and storage
Solutions for enterprise media environments, including video ingest, composition, post production, transcoding, video delivery and video archival
Extron SMP 351 Streaming Media Processor
The SMP 351 is a streaming media processor for capturing and
distributing live AV sources and presentations. Featuring up to
five inputs, the SMP 351 creates high-impact presentations by
combining two high resolution signals, a background image, and
metadata into dynamic layouts that enhance your presentation’s
message. The SMP 351 offers both live streaming and recording
capabilities, allowing you to distribute your message anywhere
your network can reach. Extron’s FlexOS embedded operating
system makes it easily-adaptable to new requirements and
applications can be uploaded to the SMP 351 to automate system
operation using control ports. Requiring no license fees, the SMP
351 is a flexible, cost-effective solution for delivering presentations
to a larger audience.
The SMP 351 is ideal for use in virtually any professional
environment where AV sources can be streamed live or recorded
for future reference, especially when combining multiple AV
sources will enhance the message. Streaming and recording AV
presentations allows an organization to communicate and train
employees and students that cannot be present at an event.
Event recording provides everyone with the opportunity to review
and gain insight into the live experience. The SMP 351 can be
adapted to many applications, documenting virtually any meeting,
conference or activity that uses an AV source as a reference.
Applications include:
• Presentation Streaming: Stream presentations to remote viewers
• Corporate Training Systems: Record training events and publish them for on-demand access
• Lecture Capture: Record course lectures and upload them to Learning Management Systems
• Meeting and Conference Recording: Record meetings and videoconferences to document important decisions and agreements
• Visual Data Recording: Document technical systems that use AV sources as reference data
• Rehearsal Systems: Practice and evaluate rehearsals and presentations
For more information about the Extron SMP 351, please contact
your local Applied Electronics technology sales specialist, or visit:
www.extron.com
The SMP 351 is ideal for use in corporate, education, government,
healthcare, courtroom, house of worship, and rental and staging
applications.
Celebrating Milestones
EUGENE MCELENEY
Retires after 41 years
in the broadcast business
After 16 years of loyal service to Applied
Electronics, and over 40 years in the
broadcast industry, Eugene McEleney
commenced retirment life in December
2014 by embarking on a beautiful
Mediterranean cruise with his wife,
Catherine.
Eugene was born in Cambuslang, Scotland
and raised in Toronto where he attained a degree in History and
Philosophy from Laurentian University and in TV Production and
Management from Ryerson University.
Eugene’s career in broadcast began as the Master Control Supervisor
at CKSO-TV in Sudbury. He moved on to Global Television Network
in Toronto and served over 24 years as the Senior Technical Producer
where he coordinated and oversaw the production of Maple Leaf
Hockey telecasts, the Stanley Cup playoffs and Rogers Sportsnet,
among other operations. Eugene mastered the roles of Tape
Operator, Master Control Supervisor, TD in News and Sports, Technical
Producer, Director, and Production Manager while at Global TV.
Eugene joined Applied Electronics in 1998 as Technology Sales
Representative and was the lead client contact for many broadcast
projects. He was a valuable resource at Applied Electronics, not
only for his production management knowledge and experience
with station operations, production of telecasts and complex field
productions such as the Molson Indy, the Santa Claus Parade,
Wintario, the Commonweath Games, and several feeds for the host
broadcaster of the Atlanta Olympics, but for his undeniable talent in
building solutions and making clients happy.
“On behalf of Paul, Susan, John and all of his colleagues and friends
here, I would like to thank Eugene for the many years of dedicated
service,” says Jim Goessinger, Vice President of the Broadcast and Data
Solutions Division at Applied Electronics. “Eugene is one of a kind –
generous, collaborative, knowledgable, caring, and genuinely one of
the original gentlemen who helped contribute and define the earlier
days of what we called television. We will miss him immensely.“
Eugene and Catherine, who is a renowned mezzo soprano and a
professor at York University, have five wonderful children between
them and four precious grandchildren. Eugene plans to continue to
travel the world, enjoy music, reading, and spending more time with
his family.
On behalf of everyone at Applied Electronics, we wish you all the best
on your future adventures, Eugene!
PETER GILLESPIE
DEREK KNOPS
5 Years
Peter joined Applied Electronics
in 2010 with over 26 years
of management experience
in the Canadian broadcast
industry. As Manager of the
Broadcast Systems Group, Peter
leads the group in providing
integrated solutions to our
evolving customer base and provides solid operational, technical,
management, project management, and financial expertise to the
Systems Group. Congratulations, Peter!
5 Years
Derek garnered over 10 years
of technical experience as
a Broadcast Engineering
Technician at Bell Media prior
to joining Applied Electronics’
Calgary team in 2010 as Field
Technician. Derek’s technical
skills and attention to detail
makes him a strong member of Applied Electronics’ technical
team. Congratulations, Derek!
New Members of the Applied Sales Team
JEFFREY FURLONG
Account Manager, Technology Sales, Vancouver
Based in the Vancouver regional office, Jeffrey joined Applied Electronics with 10 years of experience in
theatrical and television production as an assistant director and lighting technician, as well as five years as
a Senior Sales Consultant for VidCom Communications. As an Account Manager, Technology Sales, Jeffrey
nurtures and assists existing clients by providing technical expertise and product knowledge to meet
their needs, as well as fosters new relationships and opportunities in the broadcast, post production and
educational markets in British Columbia. We welcome Jeffrey to the team and look forward to his success!
Jeffrey can be reached at jfurlong@appliedelectronics.com. Welcome to the team, Jeffrey!
ERIC BECKER
Account Manager, Technology Sales, Calgary/Edmonton
Eric began his career working as a Freelance Media producer editing and producing both international and
Canadian independent films. Following that, Eric worked at Pro Video as an Account Manager for Western
Canada for two years before joining Applied Electronics’ sales team in Calgary. As Account Manager,
Technology Sales, Eric will be serving the Alberta market with innovative media and data solutions to meet
the needs of our client base. Eric can be reached at ebecker ebecker@appliedelectronics.com. Welcome to
the team, Eric!
CHRIS JAMES
Account Manager, Technology Sales, Toronto
Chris joins Applied Electronics with 12 years of experience in the publishing, outdoor digital signage and
telecommunications industries. Chris is a strong communicator with in-depth understanding of Unified
Communications technologies and applications. As an Account Manager in Technology Sales, Audio Visual
Systems Division, with a focus on collaboration and real presence communication solutions, Chris will
nurture and build strong relationships with our clients and technology partners, and strive to create and
deliver technical solutions that improve collaboration, efficiency and productivity for our clients. Chris can
be reached at cjames@appliedelectronics.com. Welcome to the team, Chris!
JUSTIN BOYLE
Account Manager, Technology Sales, Edmonton
Justin brings over six years of experience in audio visual systems installation and technical services
management. His knowledge and solid understanding of systems design, build, installation, and project
management will be an asset to the Applied Electronics team in Alberta. As an Account Manager,
Technology Sales, Audio Visual Systems Division, we look forward to Justin strengthening the relationships
with our existing client base as well as penetrating new markets in Alberta with Applied Electronics
solutions and services. Justin can be reached at jboyle@appliedelectronics.com. Welcome to the team,
Justin!
Outstanding
Achievements
MATT TAYLOR
• Promoted to Programmer, Toronto
Since joining Applied
Electronics in 2011
as an Installation
Technician, Matt has
worked on numerous
AV projects and spent the last couple of years
working towards his Crestron programming
certification. Matt recently graduated with Level
3 certification and, in his new role, Matt will be a
welcomed addition to our programming team.
SIMON SANCHEZ
• Promoted to
Technical Lead, Toronto
Simon joined Applied
Electronics in 2012
as an Installation
Technician with 13
years of experience in integration, programming
and systems automation. Simon has
demonstrated his abilities in handling multiple
large and difficult projects and will be an asset
as a Technial Lead for the AV installations team in
Toronto. Congratulations, Simon!
PATRICK BEGIN
• Promoted to
Technical Supervisor, Ottawa
As one of the first
employees in our
Ottawa office, Patrick
joined Applied
Electronics in 2013 as an Installation Technician.
With a strong skill set and work ethic, Patrick has
been a key asset to our growth in the region and
we look forward to his continued success as he
leads the AV technical team to new levels.
New Members of the
Applied Team
LEA TOUROND
• Office Administrator/CSR, Vancouver
Lea is the pleasant voice which greets you when you call
our Vancouver Office. She comes to Applied Electronics
with strong administrative skills and experience in a high
demand environment. Covering the maternity leave for
Lindsay Anderson, Lea will keep things running in our
west coast branch. Welcome to the team, Lea!!
DERRICK DOLL
• Installation Technician, Vancouver
Derrick brings with him knowledge and experience
working with Audio Visual technology. His technical skills,
installation experience and customer service skills will
contribute to the growth of Applied Electronics’ Vancouver
operations! Glad to have you on board, Derrick!
SABRINA BREUNESSE
• Office Administrator/CSR, Edmonton
Sabrina is the friendly voice of our Edmonton office. She
looks after the Edmonton office administration duties
including regional customer service support, shipping
and receiving, project administration and service
administration. Welcome, Sabrina!
NATHANIEL CREWE
• Project Manager, Calgary
Nathaniel brings over 15 years of experience managing
complex and diverse AV projects, and holds his Prince2
(European equivalent of PMP designation). Nathaniel
is detail-oriented, organized and proactive. As a Project
Manager, he will be responsible for overseeing all aspects
of the project build and will be a strong asset to Applied
Electronics’ Alberta technical team. Welcome, Nathaniel!
CAROL VICKERS
• Office Administrator/CSR, Ottawa
Another cheerful voice to greet you when you call Applied
Electronics in Ottawa, Carol brings with her a wealth of
experience in Administration and Customer Service. Carol
is responsible for the daily operations of the Ottawa office
as well as processing projects, sales orders, stock returns,
and shipping/receiving. Happy to have you on the team,
Carol!