Darran Furniture`s Response to RFP
Transcription
Darran Furniture`s Response to RFP
October 1, 2015 October 1, 2015 07-23 Matthew Mackel Director, Business Development PO Box 701273 Houston, TX 77270 October 1, 2015 8/11/15 DARRAN SALES REP LIST BUSINESS NAME NAME Northern CA #34 OPEN Randy Bierman Cheryl Schmidt The Bierman Group #12 C. A. Madsen & Assoc. #26 Concentric Growth Solutions #25 The Contract Group #10 TITLE TELE# FAX# CELL# ADDRESS CITY ST ZIP Principal-Rep Sales Rep 954-894-6662 954-563-4455 954-894-6665 305-525-2015 954-894-6665 954-295-4456 3400 Griffin Road 3400 Griffin Road B EMAIL FL 33312 FL 33312 South FL - Miami South FL - Miami Brandon FL 33511 Tampa Bay Area, Ft Myers, Naples 406 Country Wood Cr. Lake Mary FL 32746 Orlando kt_hudson@hotmail.com PO Box 6120 (For Lit. 0-2 17th St. Fairview San Joan, PR 00926) Mayaguez PR 681 Puerto Rico thebiermangroup.pr@gmail.com 0-2 17th Street Fairview San Joan, PR 00926 Mayaguez PR 681 43 Marathon Key Way Ponte Verda FL 32081 3400 Griffin Road Dania FL 33312 73 West Meath Ring St. Charles MO 63304 KS, NE, 25 15 73 West Meath Ring St. Charles MO 63304 West MO - W of Booneville, Springfield, KC 25 10 AR, East MO - E. of Booneville, St. Louis, IL S. of I-70 25 Sales Rep 813-739-9033 Kevin Hudson Sales Rep 407-302-8143 321-234-0214 407-687-1249 Maria Canovas Sales Rep 787-615-1921 787-838-2551 Sheyla Quiros PR Support 787-247-3336 Meghan Shriver Sales Rep 904-588-5016 Sharon Fredrickson Support 954-894-6662 954-894-6665 Carl Madsen Principal-Rep 314-608-2556 636-928-8472 314-608-2556 Melinda Madsen Sales Rep 636-288-7680 904-588-5016 314.368.9262 314.368.9262 1611 Kraffel Court Town and Country MO 63017 314.480.7196 Principal-Rep Principal-Rep 704-525-5856 919-932-6375 704-525-5946 704-634-6357 919-932-6376 919-730-0830 810 Tyvola Rd, Ste 134 353 Hill Creek Blvd Page 1 rbierman@thebiermangroup.com cheryl.schmidt@bellsouth.net 50 LR LR tomeckes@aol.com LR LR LR 636-447-4227 636-288-7680 Principal-Rep CS REP LR Dania Dania Tom Eckes Skip Dunaway Nancy Christian NB No. CA (San Fran) & all of NV except Las Vegas Tom Eckes The Bierman Group 866.660.5107 813-739-9033 1111 Courtney Trace Dr Apt #103 Tim Purdum STATES SERVED Charlotte Chapel Hill NC 28217 NC 27516 quiros_sheyla@yahoo.com N. FL - Jacksonville, Tallahassee NC, SC NC LR meghanlshriver@gmail.com LR 150 sfredrickson@thebiermangroup.com LR 25 cmadsen@prodigy.net LR madsen.melinda@yahoo.com LR tpurdum@mycgs.com DJ Tcginc@bellsouth.net nancy@thecontractgroup.net DJ DJ 10 10 BUSINESS NAME Group #10 Crossroads Mgmt Design Products #14 NAME TITLE TELE# Nina Lingle Support 704-525-5856 FAX# Ken Barnes Principal-Rep 44 1865-511-893 Alisa Lange Principal-Rep 703-836-7123 x201 703-836-0787 CELL# 202.297.1716 DONT POST Sales Rep Support 804-387-8073 703-836-7123 804-779-2170 Design Source #33 Austin Beaslin Donna Rohbock Becky Kendrick Lacy van Rij Sales Rep Sales Rep Sales Rep Support 801-961-8500 801-961-8500 801-961-8500 801-961-8500 801-961-8600 801-961-8600 801-961-8600 801-961-8500 Diaz Group #31 Lynn Diaz Lysette Diaz Principal-Rep Sales Rep 303-777-7665 303-777-7665 303-777-1535 720-260-0619 303-777-1535 Matt Boyle Principal 610-640-0300 610-715-5380 Tim Kalberer Sales Rep 215-880-6921 Laurel Logan Sales Rep Ashlee Knaub Susan Welborn Sales Rep Support Gibson Interior Products #21 Ken Gibson Jamie Waltuch Jenina Garcia Darcy Silverstein Principal-Rep SR Mgr. CITY 810 Tyvola Rd, Ste 134 Charlotte ST ZIP 675 N Washington St. Ste 450 5471 Winsmith Drive Alexandria VA 22314 MD, North VA, DC Mechanicsville VA 23116 UT UT UT UT 84111 84111 84111 84111 South VA Salt Lake City Salt Lake City Salt Lake City Salt Lake City 836 17th Ave. #3F 836 17th Ave. #3F Denver Denver CO 80218 CO 80218 CO & WY CO & WY 219 Belgian Dr. Spring City PA 19475 Southern NJ (Zip Codes 077, 080087), E.PA, DE 215-880-6921 45 Aristone Dr. Berlin NJ 08009 NJ & Philadelphia 610-618-6931 610-618-6931 495 Gault Rd. Narvon PA 17555 717-332-7809 717-314-0439 717-332-7809 717-314-0439 416 Hemlock St. 345 Endicott St #3102 Milton Carmel DE 19968 DE & Philadelphia IN 46032 212-685-1078 516-724-0090 200 Lexington Ave Ste 1510 New York Manhattan/NYC, Long Island & N. NJ NY 10016 (Zip Codes 070-076, 078, 079, 088 & 089 516-286-8484 212-685-1078 516-286-8484 200 Lexington Ave Ste 1510 516-865-7168 212-685-1078 516-865-7168 200 Lexington Ave Ste 1510 212-685-1077x301 212-685-1078 200 Lexington Ave Ste 1510 New York New York New York NY 10016 NY 10016 NY 10016 Page 2 NB B 5 250 Europe, Middle East, UK 623 S. State 623 S. State 623 S. State 623 S. State 516-724-0090 801.865.2084 801.550.1278 801.866.6887 801.707.5417 STATES SERVED NC 28217 Oxford. England Bob O'Neil Shannon Lunney (FDR) Facility & Design Resources, Inc. #18 ADDRESS UT UT UT UT & Las Vegas & Las Vegas & Las Vegas & Las Vegas 25 50 alisa@designproductsinc.com 25 50 boboneil2001@gmail.com 20 25 50 same as above CS REP DJ Kennethbarnes@mac.com DAR shannon@designproductsinc.com MS MS MS austin@designsourceslc.com donna@designsourceslc.com becky@designsourceslc.com Lacy@designsourceslc.com LR LR LR LR lynn@diazgroupco.com Lysette@diazgroupco.com LR LR mboyle@fdrpa.com 20 Central & Northern PA same as above same as above EMAIL tkalberer@fdrpa.com llogan@fdrpa.com 25 aknaub@fdrpa.com swelborn@fdrpa.com 25 10 Ken@gibsonoffice.com 25 25 5 5 Jamie@gibsonoffice.com Jenina@gibsonoffice.com Darcy@gibsonoffice.com MS MS MS MS MS MS MS MS MS BUSINESS NAME The Girvin Group #23 NAME Todd Girvin Joan Harris Harris Richardson Representati ves, LLC Holly Richardson #24 Katy McEntire TITLE Principal-Rep Principal-Rep Principal-Rep Sales Rep OPEN Showroom Haskell Group # 35 Amy Haskell Principal TELE# 518-608-4848 214-213-9090 214-695-6918 FAX# CELL# 518-505-4452 214-213-9090 214-695-6918 ADDRESS 22 Carriage Hill Dr. 1920 Winding Creek Blvd 7126 Gateridge Dr. CITY Latham Dallas Dallas ST ZIP NY 12110 NB B EMAIL Upstate NY Syracuse, Binghamton, Albany, Buffalo, Rochester 25 10 todd@girvinoffice.com North & East TX DFW, Tyler, on or TX 75254 above I-20 W from Waco 214-850-6413 214-850-6413 3909 Ironwood Court Edmond OK 73003 OK North TX 214.213.9090 214.213.9090 1200 Conveyor Dallas TX 75247 By Appointment 206-793-5167 206-793-5167 420 9th Ave. Kirkland WA 98033 AK, WA & OR CS REP MS North & West TX DFW, Lubbock, TX 75254 Amarillo on or above I-20 W from Waco & OK 25 35 joan@hreps.com MS holly@hreps.com katy@hreps.com MS MS joan@hreps.com MS MS amy@haskellgroupnw.com LR Open #32 MT & ID Greg Smith Jack C. Smith & Associates #27 STATES SERVED Rudy Schuetz Anna Harris Pam Kush Principal-Rep Sales Rep Sales Rep Support 312-462-0220 847-343-9633 222 Merchandise Mart Plaza Suite #1147 705 Audrey Ave. All of IL - N. of I-70 (Chicago) Chicago IL 60654 Aurora Northern & Central IL 60505 IL / chicago 312-462-0220 630-777-6549 312-462-0220 222 Merchandise Mart Plaza Suite #1147 847-334-2662 Chicago Scott, Morgan, IL 60654 Sangamon, Macon 312-462-0220 222 Merchandise Mart Plaza Suite #1147 Chicago IL 60654 Page 3 MS 25 25 gsmith@jackcsmith.com rschuetz@jsa-reps.com 25 25 LR LR aharris@jsa-reps.com LR pkush@jackcsmith.com LR BUSINESS NAME NAME #17 Jennifer Jennifer Lindemuth Lindemuth Joel Robinson & Assoc #11 Judd Levenson #13 KMG #36 McCready & Assoc #28 McKearney Assoc. #22 TITLE TELE# Sales Rep 412-953-1005 FAX# CELL# ADDRESS CITY 724-695-3609 412-953-1005 113 Saddle Ridge Dr. Oakdale 370 Gunston Hall Circle Alpharetta Joel Robinson Principal-Rep 404-581-5773 404-274-5623 Jessica Kendrick Amber Terry (starting Aug 1st) Support/Rep 404-989-5408 Support 336-688-1771 Judd Levenson Tammy Patridge Susan Pistorius Principal-Rep Sales Rep Sales Rep 205-985-9088 205-985-9069 205-908-4648 601-825-3955 601-624-3839 985-634-1517 Melanie Edwards Sales Rep 205-253-0539 Melissa Townsend Support 205-603-9593 205-253-0539 Atlanta 408 Chadwick Circle 1633 Highway 471 17157 Bridle Path 3465 Annette Street ST ZIP CS REP STATES SERVED NB B EMAIL PA 15071 W. PA, Pittsburgh & WV 25 50 jennifer@timoneilassociates.com GA 30004 GA GA GA jessica@joelrobinsonassociates.com DJ GA jessica@joelrobinsonassociates.com Helena Brandon Hammond AL 35080 AL, FL Panhandle, MS 39047 MS LA 70403 LA Trussville N. AL: Tuscaloosa, Anniston, Gladsden, AL 35173 Decatur, Huntsville, Cullman, Florance, joel@joelrobinsonassociates.com 30 50 judd648@bellsouth.net tammypatridge@gmail.com spistorius@me.com MS DJ DJ MS MS MS melanie.edwards1@gmail.com melissa.townsend@bellsouth.net Central & Southern TX Austin, San TX 78613 Antonio, Corpus Christi, El Paso, Houston 25 320 John@kmgassoc.com MS MS John Klein Principal 512-797-2393 512-797-2393 1504 Royce Lane Cedar Park Kelly Carver Sales Rep 713-397-5961 713-397-5961 3311 Eagle Ridge Way Houston TX 77084 A&D - Houston 25 20 kelly@kmgassoc.com MS MS Mike McCready Nick Piccione Principal-Rep Sales Rep 248-642-4430 248-642-4430 248-642-4430 248-709-0444 1011 S. Adams Rd. Suite C 248-642-4430 313-701-3300 1011 S. Adams Rd. Suite C Birmingham Birmingham MI 48009 MI 48009 MI MI 25 10 mcd234@aol.com Piccione1011@gmail.com DJ DJ Beth Fuhrman Support 248-642-4430 248-642-4430 1011 S. Adams Rd. Suite C Birmingham MI 48009 Don Savoy Principal-Rep 617-269-7600 617-269-7607 617-733-8705 850 Summer Street Boston MA 02127 Mackie McKean Doug Kruse Tim Sullivan Khristine Duren Zack Savoy Sales Rep Principal-Rep Principal-Rep Support Support 617-823-0700 860-558-0576 617-269-7600 617-269-7600 617-269-7600 617-269-7607 617-823-0700 617-269-7607 860-558-0576 781-924-1582 617-777-4745 617-269-7607 617-269-7607 850 Summer Street 100 Allyn Street 2nd FL 850 Summer Street 850 Summer Street 850 Summer Street Boston Hartford Boston Boston Boston MA CT MA MA MA Page 4 02127 06103 02127 02127 02127 mccreadyandassociates@comcast.net DJ RI, MA, VT, ME, NH, CT 25 MA CT, VT RI, MA & NH 25 25 25 0 don.savoy@mckearneyassociates.com LR 0 mackie.mckean@mckearneyassociates.com LR 50 doug.kruse@mckearneyassociates.com LR 0 tim.sullivan@mckearneyassociates.com LR khristine.duren@mckearneyassociates.c LR orders@mckearneyassociates.com LR BUSINESS NAME NAME TITLE TELE# FAX# Garret Smith Intern/support 617-269-7600 617-269-7607 Lu Ross Principal-Rep 615-376-2604 Anne Copeland Ross Resource, Inc #15 Tim O'Neil & Associates #16 Penny Schaffler CELL# 615-973-5222 Sales Rep 615-202-7491 Sales Rep 901-763-1825 901-262-9601 Lindsay McGill Sales Rep 615-881-3686 Jodi Hertz Catherine Ross Support Support 615-376-2604 615-376-2604 615-371-2398 615-371-2398 Tim O'Neil Principal-Rep 614-560-3373 614-436-4470 614-560-3373 Nicki Verlin Sales Rep 513-760-5042 513-760-5042 Pete D'Amico Sales Rep 614-738-9698 614-436-4470 614-738-9698 ADDRESS CITY 850 Summer Street Boston MA 02127 1625 Old Fowlkes Drive Brentwood TN 37027 Nashville E. TN, all accts in area codes 865 & TN 37221 423 some in middle TN, Knoxville 165 Hicks Rd. #6 437 Williamsburg Lane Memphis ST ZIP STATES SERVED CS REP orders@mckearneyassociates.com LR EMAIL rossresc@aol.com DJ acopeland2@mac.com DJ TN 38117 W. TN, Memphis & 901 area code Pennyschaffler@gmail.com Nashville & Murfreesboro lindsaywmcgill@gmail.com DJ 1625 Old Fowlkes Drive Brentwood TN 37027 1625 Old Fowlkes Drive 1625 Old Fowlkes Drive Brentwood Brentwood TN 37027 TN 37027 2278 Palmleaf Ct Columbus OH 43235 tim@timoneilassociates.com DJ 2972 Linwood Ave #2 Cincinnati Dayton, Cincinnati, OH 45208 So. OH & KY nicki@timoneilassociates.com DJ 187 Baranof East Westerville Columbus, OH 43081 Cleveland, Akron & Youngstown pete@timoneilassociates.com DJ IN, KY, DaytonCincinnati OH 25 10 Toledo, Cleveland & NW OH Sales Rep 440.949.9604 440.949.9604 79 Landings Way Avon Lake OH 44012 Jeannine Land Nicole Daniels Sales Rep Support 317-502-3597 614-436-4470 317-502-3597 12876 N. Crescent Ct. 772 Busch Ct. Camby Columbus IN 46113 OH 43229 Indiana Fred Goff Principal-Rep 562-618-4040 4450 Hazelbrook Ave. Long Beach CA 90808 Southern CA 562-618-4040 B Middle TN oversees the rest Tracey Corbo 614-436-4470 NB 25 25 DJ DJ DJ tracey@timoneilassociates.com DJ jland@kma.bz DJ coleen@timoneilassociates.com DJ 10 fred@TrendMarketingGroup.com LR Trend Marketing Group # 30 Jim Laffin Peter Trevino Sales Rep Sales Rep 951-834-3390 310-938-8448 951-834-3390 310-938-8448 23889 Hyacinth Dr. 1727 Gramercy Ave. Page 5 Murrieta Torrance CA 92562 CA 90501 San Diego, Orange Co & E. Los Angeles 25 W. Los Angeles, San Fernando Valley & Bakersfield 25 10 jim@TrendMarketingGroup.com LR 10 peter@TrendMarketingGroup.com LR BUSINESS NAME Witthus & Assoc. #29 NAME TITLE TELE# Rick Witthus Principal-Rep 952-938-4344 Mike Norfolk Sales Rep Crissy Cozad Tonya Bushey Sales Rep Support FAX# CELL# ADDRESS CITY ST ZIP 612-812-1383 7105 Ohms Lane Edina MN 55439 ND, SD, IOWA, MN, WI rwitthus@witthus.com and info@witthus.com mnorfolk@witthus.com STATES SERVED 952-938-4344 612-387-6162 7105 Ohms Lane Edina MN 55439 WI,SD, MINNEAPOLIS 952-826-8842 515-205-9788 612-716-5583 2518 Forest Dr. 7105 Ohms Lane Des Moines Edina IA 50312 MN 55439 IA A&D Page 6 NB B 25 75 EMAIL crissy@witthus.com tonya@witthus.com CS REP LR LR LR LR Materials Analytical Services, LLC Certificate of Compliance Awarded to: DARRAN Furniture Industries Inc. of High Point, NC for their Central Park Office Park Workstation* For Product Designation as Low VOC Emitting Furniture in Accordance with the Following Standards: LEED for Commercial Interiors ANSI/BIFMA e3-2014 Section 7.6.1 and X7.1-2011 Criteria for the MAS Certified Green® Program ____________________ Certificate Number: MAS-1400929 Martin R. Bennett, Senior Consultant Materials Analytical Services, LLC 3945 Lakefield Court, Suwanee, GA 30024 USA 770-866-3200 www.mascertifiedgreen.com Certificate Valid: August 2014 to August 2015 * The Jamestown Design-Build Workstation was tested using direct scaling as a representative exemplar for DARRAN Furniture Industries products. Refer to MAS report 1400929, July 31, 2014 for specifics of the applicable bracketing plan and complete list of compliant furniture. MAS Certified Green® is accredited to ISO/IEC 17025:2005 under A2LA Testing Certificate #2925.01 Intertek does hereby certify that an independent assessment has been conducted on behalf of: DARRAN 2402 Shore St. High Point, North Carolina 27263 USA ANSI/BIFMA e3 level® Furniture Sustainability Standard Certification For Commercial Furniture level® 2 Certified ANSI/BIFMA e3-2014e Furniture Sustainability Standard Product Description: Central Park (wood), Aero Park (wood), and Levity Park (wood) Contemporary Collection Product Category: Casegoods: Desk, Storage, Suite, and Files; Tables: Central Park Height Adjustable Tables Product Line Restrictions: None Certificate Number: US1-BIFMAe3level-0000529R0 Report Number: G102165715GRR-001A1 Certificate Dates: May 7, 2015 thru May 7, 2018 Lead Auditor Certification Manager Intertek Testing Services NA, Inc. 4700 Broadmoor SE, Suite 200 Kentwood, MI 49512 This Certificate is for the exclusive use of Intertek's Client and is provided pursuant to the Certification Agreement between Intertek and its Client. Intertek's responsibility and liability are limited to the terms and conditions of the Agreement. Intertek assumes no liability to any party, other than to the Client in accordance with the Agreement, for any loss, expense or damage occasioned by the use of this Certificate. This Certificate’s validity is subject to Intertek’s Client maintaining its systems in accordance with Intertek’s requirements for Certification. The Certificate remains the property of Intertek, to whom it must be returned upon request. Any further use of the Intertek name for the sale or advertisement of the tested material, product or service must first be approved in writing by Intertek. SFT-BIFMA-OP-19k ( 6/2/2015) DARRAN FURNITURE INDUSTRIES, INC 12/31/2015 2005119546 NAICS Codes: 337211 UNSPSC Codes: 56101700 Tab 5 – Products and Services ♦ Respondent shall perform and provide these products and/or services under the terms of this agreement. The supplier shall assist the end user with making a determination of their individual needs. ♦ The following is a list of suggested (but not limited to) categories. List all categories along with manufacturer that you are responding with. Respondents do not have to offer every category in order to be considered for award. Ø Audio / Visual Furniture Ø Cafeteria Ø Casegoods DARRAN Furniture Ø Classroom & Library Ø Dormitory Ø Ergonomic Solutions Ø Filing Storage Ø Healthcare Ø Highmark Ø Lighting Ø Lounge / Reception DARRAN Furniture Ø Related Products and Support Services Ø Science Lab Ø Seating / Chairs DARRAN Furniture Ø Tables / Meeting Conference Room DARRAN Furniture Ø Technology Support Furniture Ø Workstation Ø List how your company will handle the following items: § Local Representation DARRAN has 25 Sales Rep Groups located across the US who call on dealers in their territories. Please see attached Sales Rep Listing. Customer Service Reps, Designers, Dealers and Sales Reps go through extensive product training so § Product Support Our they will be available to assist customers. We also have all product info and pricing on the web-site. § Delivery and Installation Delivery and Installation are negotiated between the dealer and End-User § Warehousing DARRAN can warehouse product for up to 30 days free of charge. § Warranty & Claims Please see attached Casegood and Seating warranties. DARRAN has a warranty department that handles all claims. They can be submitted online or through customer service. § In-‐stock Furniture DARRAN does not warehouse any In-Stock Furniture ♦ Manufacturers Ø If respondent is a manufacturer please provide list of dealers/resellers you wish to assign underneath the contract. DARRAN is allowing all dealers to participate as authorized dealers. Please see attached Dealer listing. DARRAN FURNITURE NCPA DEALER LIST DEALER NAME ATD AMERICAN CO/GSA 180 OFFICE SOLUTIONS LLC 1ST CLASS SOLUTIONS 5 STAR OFFICE FURNITURE INC A & W OFFICE SUPPLY INC A & W OFFICE SUPPLY INC A C DESK COMPANY A D WYNNE CO INC ADDRESS 135 GREENWOOD AVE 211 B LAMAR DRIVE 6808 79TH STREET 2274 RIDGEDALE RD 10653 DUTCHTOWN ROAD 222 STAPLES 249 ELM PLACE 710 BARONNE ST CITY WYNCOTE ROUND ROCK LUBBOCK ATLANTA KNOXVILLE CORPUS CHRISTI MINEOLA NEW ORLEANS ST ZIP PA 19095 TX 78664 TX 79424 GA 30317 TN 37933 TX 78401 NY 11501 LA 70113 PHONE 215-576-1000 512-992-0392 806-771-4888 866-386-9159 865-966-1133 361-883-6784 516-741-7979 504-522-9558 A TO Z FACILITY SOLUTIONS LLC A TO Z FURNISHINGS INC A+ OFFICE OUTLET A+D RESOURCE INC ABITAR LLC COLUMBIA PENSACOLA MIFFLINBURG FAIRFAX SARASOTA MO FL PA VA FL 573-424-6789 850-479-2628 570-966-4111 703-352-7780 941-955-5940 SANTA RITA ROCKVILLE TALLAHASSEE GU 96915 671-646-4221 MD 20854 877-577-8387 FL 32308 850-386-5201 MINNEAPOLIS LOWELL BROKEN ARROW SAN DIEGO LENEXA MN MA OK CA KS 55448 1851 74012 92123 66285 AFFORDABLE OFFICE INTERIORS 100 N BROADVIEW 3359-8 COPTER ROAD 26 E CHESTNUT ST 10306 EATON PLACE STE 230 STE 360 184 TALL TREES COURT P O BOX 13071 NAVAL ACTIVITIES WHSE NO2 BLDG 2116 SIERRA WHARF RD NAVAL 1 LAUREL LEAF CT 2108-3 GILLIAM LN email invs acks to amyh@actionofficesolutions.com 710 CHELMSFORD STREET 1823 N YELLOWOOD AVE 5474 COMPLEX ST # 501 P O BOX 19660 DBA BUSINESS OFFICE SYSTEMS 365 E NORTH AVE CAROL STREAM IL 60188 630-784-7730 AFFORDABLE OFFICE INTERIORS LLC AFFORDABLE OFFICE SOLUTIONS AI CORPORATE INTERIORS LLC ALFRED WILLIAMS & CO ALFRED WILLIAMS & COMPANY ALFRED WILLIAMS & COMPANY 2720 MARKET STREET 37 MINOT AVE 2ND FLOOR P O BOX 33 3017B SECOND AVENUE SOUTH 505 SOUTH CEDAR STREET 3109 UNIVERSITY DRIVE SUITE 200 410 S SALISBURY STREET SUITE 200 ST LOUIS AUBURN BIRMINGHAM CHARLOTTE DURHAM RALEIGH MO ME AL NC NC NC 63103 4210 35233 28202 27707 27601 ABLE INDUSTRIES OF THE PACIFIC ABOUT SPACE LLC ACCENT OFFICE INTERIORS ACTION OFFICE SOLUTIONS LLC ADDEN FURNITURE ADMIRAL EXPRESS INC ADVANCED SCIENTIFIC (GSA) AEGIS BUSINESS SOLUTIONS LLC Page 1 of 35 65201 32514 17844 22030 34232 763-267-2885 603-869-7894 918-249-4000 858-492-1424 913-307-9922 314-534-5900 800-464-2823 205-871-4599 704-338-9373 919-493-6508 919-832-9570 DARRAN FURNITURE NCPA DEALER LIST DEALER NAME ALFRED WILLIAMS & COMPANY ALFRED WILLIAMS AND CO ALIANZA SERVICES LLC ALL AMERICAN OFFICE SOLUTIONS ALL MAKES OFFICE EQUIPMENT CO ALL MAKES OFFICE INTERIORS ALLIANCE BUSINESS INTERIORS INC ALLIANCE CORPORATE SERVICES ALLSTATE OFFICE INTERIORS ALPHA ENTERPRISE GROUP ADDRESS 8007 NATIONAL SERVICE RD 441 CONGAREE ROAD 74 NORTH BROADWAY 2ND FL S 5101 TRADEMARK DRIVE 2558 FARNAM STREET 500 E COURT AVENUE SUITE 150 2115 DABNEY ROAD 1540 NW 97TH AVENUE 3836 QUAKERBRIDGE RD 2066 W HUNTING PARK AVE CITY COLFAX GREENVILLE NYACK RALEIGH OMAHA DES MOINES RICHMOND PLANTATION HAMILTON PHILADELPHIA ST ZIP NC 27235 SC 29601 NY 10960 NC 27610 NE 68131 IA 50309 VA 23250 FL 33322 NJ 8619 PA 19140 PHONE 336-665-0660 864-241-0564 845-675-7337 919-534-1279 402-341-2413 515-282-2166 NULL 954-452-4949 732-438-1244 215-226-2690 ALTERNATIVE BUSINESS FURNITURE INC AMERICAN BUSINESS INTERIORS AMERICAN COMMERCIAL INTERIORS AMERICAN INTERIORS INC AMERICAN OFFICE AMERICAN OFFICE RICHMOND 6533 FLYING CLOUD DRIVE # 800 2014 SOUTH WAVERLY PLACE 3111 NORTHSIDE AVE SUITE 300 302 SOUTH BYRNE ROAD BUILDING 100 309 NORTH CALVERT STREET 7100 FOREST AVE EDEN PRAIRIE MELBOURNE RICHMOND TOLEDO BALTIMORE RICHMOND MN FL VA OH MD VA 55344 32901 23228 43615 21202 23226 952-937-7688 321-723-5003 804-754-7132 419-535-1808 410-539-7529 804-346-2267 AMERIGROUP CORPORATION AMP BUSINESS INTERIORS INC ANDERSEN OFFICE INTERIORS ANDERSEN SCHOEL OFFICE INTERIORS ANDERSON RETAIL AOI CORPORATION ASSOCIATED OFFICE SYSTEMS CORPORATE SERVICES ADMIN PO BOX 62509 668 STONY HILL RD #106 1010 WEST FULLERTON AVE UNIT A 400 LOOKOUT RIDGE BLVD P O BOX 16055 11 OFFICE PARK DRIVE 8801 SOUTH 137TH CIRCLE 400 POYDRAS STREET SUITE 1700 VIRGINIA BEACH YARDLEY ADDISON HARKER HEIGHTS HATTIESBURG OMAHA NEW ORLEANS VA PA IL TX MS NE LA 23466 19067 60101 76548 39404 68138 70130 757-490-6900 215-321-0332 630-543-1900 254-698-1483 601-545-7198 402-896-5520 504-561-8400 APEX FACILITY RESOURCES INC APEX OFFICE PRODUCTS INC APG OFFICE FURNISHINGS - MEMPHIS APRICOT OFFICE INTERIORS INC ARABELLA DEOLINDA LLC DBA VALUEBIZ ARBEE ASSOCIATES ARCHITECTURAL INTERIOR 4435 COLORADO AVE SOUTH 5209 N HOWARD STREET 100 SOUTH MAIN STREET SUITE 104 20401 NW 2ND AVE STE 300 604 PRESSLEY ROAD 9300 GAITHER ROAD P O BOX 1120 SEATTLE TAMPA MEMPHIS MIAMI GARDENS CHARLOTTE GAITHERSBURG COLUMBIA WA FL TN FL NC MD SC 98134 33603 38103 33169 28217 20877 29202 206-686-3357 813-871-2010 901-363-9020 305-517-1288 704-522-1968 301-963-3900 803-799-9040 Page 2 of 35 DARRAN FURNITURE NCPA DEALER LIST DEALER NAME ARCHITECTURAL MARKETING INC ARCTIC OFFICE PRODUCTS ARENSON CT ARENSON OFFICE FURNISHINGS ARMSTRONG OFFICE CONCEPTS ARNOLD & ASSOCIATES INTERIORS, INC ASHLAND OFFICE SUPPLY ATLANTA OFFICE FURNITURE ATLANTA OFFICE LIQUIDATORS INC ATLANTA OFFICE SOURCE LLC ATLANTIC CORPORATE INTERIORS ATRIUM FACILITIES & INTERIORS AUGUSTA BUSINESS INTERIORS AUSTIN BUSINESS FURNITURE INC AVATAR DESIGN GROUP A-Z OFFICE RESOURCE INC B & B FURNITURE GROUP INC B & C FURNITURE SOLUTIONS INC B A DESIGNS LLC BADGER OFFICE CITY B-AG CONTRACT BAKER OFFICE PRODUCTS BAKER OFFICE SOLUTIONS BALL OFFICE PRODUCTS BALLARD DESIGN GROUP LLC BAREFIELD WORKPLACE SOLUTIONS BARNHILL OFFICE EQUIPMENT INC BARROWS BASSETT OFFICE SUPPLY BAUHAUS INTERIORS BAYSHORE OFFICE INTERIORS BBE OFFICE INTERIORS ADDRESS DBA AMI BUSINESS INTERIOR 123 GLADE CIRCLE WEST 100 W. FIREWEED LANE 300 FIRST STAMFORD PLACE 1115 BROADWAY 6TH FLOOR 1500 N INTERSTATE 35E STE 114 3707 GOVERNMENT STREET OFUSA ASHLAND P O BOX 2409 6695 JIMMY CARTER BOULEVARD 4350 COMMERCE CIRCLE SW 4707 FULTON INDUSTRIAL BLVD 4600 POWDER MILL ROAD SUITE 300 8245 BOONE BLVD STE 701 3127 DAMASCUS ROAD SUITE G 9300 UNITED DRIVE BLDG 3 SUITE 140 378 WEST BROADWAY # 8 P O BOX 1317 313B REGINA AVENUE 9155 BROWN DEER RD #2 4119 SW SOUTHGATE DR 4716 EXPO DRIVE 8507-A BENJAMIN ROAD P O BOX 1920 1512 SECOND LOOP ROAD 2100 WESTMORELAND STREET 709 SHADY SPRINGS LANE 251 W SOUTH ST PO BOX 1933 1302 ROCKLAND AVE NW PO BOX 5159 P O BOX 558 1645 STEMMONS FREEWAY SUITE A PO BOX 525 122 NORTH STREET Page 3 of 35 CITY ST ZIP PHONE REHOBOTH ANCHORAGE STAMFORD NEW YORK CARROLLTON BATON ROUGE ASHLAND NORCROSS ATLANTA ATLANTA BELTSVILLE VIENNA AUGUSTA AUSTIN SALT LAKE CITY COLUMBIA RAHWAY SAN DIEGO TOPEKA MANITOWOC TAMPA LUBBOCK FLORENCE RICHMOND KNOXVILLE JACKSON ABILENE ROANOKE BASSETT DALLAS HOLMDEL 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DARRAN FURNITURE NCPA DEALER LIST DEALER NAME THE LUCK COMPANY LLC THE MELL GROUP LLC THE NORMAN COMPANY THE OFFICE CONNECTION INC CITY HOUSTON BIRMINGHAM FORT SMITH FARMINGTON HILLS ST ZIP TX 77270 AL 35209 AR 72908 MI 48331 PHONE 713-527-0708 205-877-3131 479-424-1600 248-489-9240 THE OFFICE PLACE THE OFFICE PRODUCTS THE OFIS THE PHILLIPS GROUP THE TELCAR GROUP THE WEEKS LERMAN GROUP THE WORKPLACE INC ADDRESS P O BOX 7768 100 UNION HILL DRIVE SUITE 100 7600 BALL RD 37676 ENTERPRISE COURT OFUSA COLUMBIA SC 301 GREYSTONE BOULEVARD 2612 S 1030 W 7110 OLD KATY ROAD STE 200 501 FULLING MILL ROAD 25 ANDREA ROAD 58-38 PAGE PLACE QUEENS 1580 BOGGS ROAD SUITE 900 COLUMBIA SALT LAKE CITY HOUSTON MIDDELTOWN HOLBROOK MASPETH DULUTH SC UT TX PA NY NY GA 29210 84119 77024 17057 11741 11378 30096 803-799-2339 801-973-8388 713-629-5599 800-538-7500 631-563-9195 718-803-5000 770-638-8861 THOMAS BROTHERS WORKPLACE SOLUTION THOMAS CONTRACT FURNITURE INC THRIFTY OFFICE FURNITURE TOP OFFICE PRODUCTS INC TOP TO BOTTOM OFFICE INTERIORS TOTAL OFFICE INTERIORS 320 WEST WALNUT 150 TURTLE CREEK BLVD SUITE 103-D 1023 S MIAMI BLVD 124 SOUTH MAIN STREET 5500 6TH AVENUE 567 COMMERCE ST SPRINGFIELD DALLAS DURHAM SHERIDAN ALTOONA FRANKLIN LAKES MO TX NC WY PA NJ 65806 75207 27703 82801 16602 7417 417-865-2876 214-741-3331 919-598-8454 307-674-7465 814-942-3250 201-651-0700 TOTAL OFFICE INTERIORS TOTAL OFFICE PRODUCTS TOTAL OFFICE SOLUTIONS INC TRANSAMERICAN OFFICE FURNITURE INC TRIANGLE OFFICE EQUIPMENT TRIMARK SS KEMP CLEVELAND TRIPLETT OFFICE ESSENTIALS TRI-STATE OFFICE FURNITURE INC TUCSON BUSINESS INTERIORS TURNKEY PROJECT SERVICES LLC UNION OFFICE INTERIORS 527 PLYMOUTH RD SUITE 401 9452 PHILLIPS HWY STE 7 4301 EMERSON STREET 160 WATER STREET P O BOX 2372 4567 WILLOW PARKWAY 3553 109TH STREET 2707 WEST CARSON STREET 305 S EUCLID AVE SUITE 107 15000 GRAND RIVER RD STE 111 226 ANDOVER ST PLYMOUTH MEETING JACKSONVILLE JACKSONVILLE READING CHAPEL HILL CLEVELAND DES MOINES PITTSBURGH TUCSON FT WORTH WILMINGTON PA FL FL PA NC OH IA PA AZ TX MA 19462 32256 32207 19605 27515 44125 50322 15204 85719 76155 1887 610-828-3808 904-260-0911 877-363-4020 610-939-1201 919-929-4203 216-271-7700 515-331-6161 412-771-0760 520-620-1555 817-633-3030 781-396-6400 UNISPACE MN, LLC 14250 JUDICIAL ROAD BURNSVILLE MN 55306 952-808-1200 Page 32 of 35 DARRAN FURNITURE NCPA DEALER LIST DEALER NAME UPSTATE OFFICE FURNITURE URBAN OFFICE FURNISHINGS LLC VILLAGE OFFICE SUPPLY VIP OFFICE FURNITURE & SUPPLY W B MASON COMPANY INC W B MASON - PHILADELPHIA W J OFFICE CITY W S GOFF COMPANY INC WALDNERS BUSINESS ENVIRONMENTS ADDRESS 718 AZON ROAD 641 NORTH HIGH STREET SUITE 106 600 APGAR DRIVE P O BOX 1609 59 CENTRE STREET P.O. BOX 111 1819 JFK BOULEVARD SUITE 226 P O BOX 3529 5104 OAKWOOD BLVD 125 ROUTE 110 CITY JOHNSON CITY COLUMBUS SOMERSET HINESVILLE BROCKTON PHILADELPHIA BOONE MAYS LANDING FARMINGDALE ST NY OH NJ GA MA PA NC NJ NY ZIP 13790 43215 8873 31310 2303 19103 28607 8330 11735 WALKER BUSINESS MACHINES WALTON COUNTY SCHOOL DISTRICT ANDALUSIA DEFUNIAK SPRINGS AL FL 36420 334-222-6255 32433 850-892-1100 WAREHOUSE DIRECT INC WASHINGTON GROUP SOLUTIONS WASHINGTON OFFICE INTERIORS WASHINGTON WORKPLACE WATT OFFICE SUPPLY WB BRAWLEY COMPANY INC WB WOOD WB WOOD NY WEATHERALLS INC WEBER DESIGN WEINBERGERS FURNITURE WELLS & KIMICH INC OFUSA DOTHAN AL 4 WEST COURT SQUARE 555 WALTON ROAD OFUSA CHICAGO - WHSE DIRECT 2001 S MOUNT PROSPECT RD 101 WEST BROAD STREET SUITE 200 310 INSPIRATION LANE 2300 SOUTH 9TH STREET SUITE 505 244 PENN AVE WEST P.O. BOX 577 102 OLD EASTWOOD ROAD D2-B 175 MORRISTOWN RD 225 PARK AVE SOUTH SUITE 201 PO DRAWER 87 3429 S LEWIS AVE 3021 RIVERWATCH PKWY PO BOX 19216 IL VA MD VA PA NC NJ NY MS OK GA TX 60018 22046 20878 22204 16365 28403 7920 10003 38804 74105 30907 77224 847-952-1925 703-237-9596 301-906-0528 703-979-7835 814-723-9140 910-452-2195 908-901-0001 212-206-9500 662-842-5252 918-749-3097 706-860-9494 713-856-9900 WES RUS WESTERN CONTRACT FURNISHERS WHITE OFFICE FURNITURE & DESIGN WIDMER INTERIORS INC WILEY OFFICE FURNITURE WILLIAM ALLISON DESIGN 7435 S SUNHILL CIRCLE 11455 FOLSOM BLVD PO BOX 803 8415 N ALLEN ROAD 301 E LAUREL ST 29 EAST DRIVE DES PLAINES FALLS CHURCH GAITERSBURG ARLINGTON WARREN WILMINGTON BASKING RIDGE NEW YORK TUPELO TULSA AUGUSTA HOUSTON COTTONWOOD HEIGHTS RANCHO CORDOVA ROCK HILL PEORIA SPRINGFIELD WOODBURY UT CA SC IL IL NY 84121 95742 29731 61615 62703 11797 801-865-2084 916-638-3338 803-328-1821 309-693-9300 217-544-2766 516-747-7744 Page 33 of 35 PHONE 607-722-9234 614-221-4780 732-564-1700 912-368-3339 508-586-3434 NULL 828-264-3283 609-625-5600 631-844-9300 DARRAN FURNITURE NCPA DEALER LIST DEALER NAME CITY ST ZIP PHONE WILLIAM H PRENTICE INC WILSON SUPPLY CO INC WILTONS OFFICEWORKS WITTIGS OFFICE INTERIORS WORD PROCESSING SUPPLIES ADDRESS DBA OFFICE FURNITURE CENTER 777 YOUNG ST PO BOX 1589 181 N EARL RUDDER FRWY 2013 BROADWAY 3417 OAKCLIFF RD TONAWANDA WITCHITA FALLS BRYAN SAN ANTONIO ATLANTA NY TX TX TX GA 14150 76307 77802 78215 30340 716-694-1950 940-723-4174 979-268-0062 210-270-0100 770-454-9054 WORKING SPACES INC WORKPLACE ELEMENTS LLC 11624 PAGE SERVICE DR 2501 BLAKE STREET ST LOUIS DENVER MO 63146 614-918-8778 CO 80205 303-471-4334 WORKPLACE ENVIRONMENTS WORKPLACE FURNITURE WORKPLACE PARTNERS WORKPLACE RESOURCE WORKPLACE RESOURCE WORKPLACE RESOURCE WORKPLACE RESOURCE WORKPLACE RESOURCE WORKPLACE RESOURCE LLC WORKPLACE RESOURCE LLC WORKPLACE RESOURCE LLC WORKPLACE RESOURCE OF DALLAS WORKPLACE RESOURCE OF TULSA 37 EAST GERMANTOWN PIKE STE 103 6400 SHELBY VIEW DRIVE STE 109 509 SAN JUAN DR 8771 COLLEGE PKWY SUITE 204 8999 WESTERN WAY SUITE 106 162 PRESCOTT ST 1899 WYNKOOP ST STE 550 9302 FLORIDA PALM DRIVE 1717 W 6TH STREET SUITE 190 4400 NE LOOP 410 SUITE 130 7884 OFFICE PARK BLVD SUITE 130 2941 TRADE CENTER DRIVE SUITE 120 1320 EAST 15TH STREET PLYMOUTH MEETING MEMPHIS FORT COLLINS FT MYERS JACKSONVILLE WORCESTER DENVER TAMPA AUSTIN SAN ANTONIO BATON ROUGE CARROLLTON TULSA PA TN CO FL FL MA CO FL TX TX LA TX OK 19462 38134 80525 33919 32256 1605 80202 33619 78703 78218 70809 75007 74120 610-834-9877 901-729-6477 970-690-2937 239-278-5588 239-278-5588 508-770-1900 303-571-5211 813-620-0048 512-472-7300 210-226-5141 225-448-0060 972-446-9100 918-584-9696 WORKPLACE SOLUTIONS WORKPLACE SOLUTIONS WORKPLACE SOLUTIONS INC WORKSCAPE INC WORKSCAPES INC WORKSCAPES MIAMI 2651 NORTH HARWOOD STREET SUITE # 120 317 VILLAGE RD STE 103 3733 UNIVERSITY BLVD WEST SUITE 210A 1900 LOWE STREET 1173 NORTH ORANGE AVE 1395 SW 22ND STREET DIV OF WORKSCAPES INC 632 S FEDERAL HIGHWAY DALLAS VIRGINIA BEACH JACKSONVILLE PITTSBURGH ORLANDO MIAMI TX VA FL PA FL FL 75201 23454 32217 15220 32804 33145 214-741-9667 757-563-2845 904-997-8878 412-920-6300 407-599-6770 305-400-8101 FT LAUDERDALE FL 33301 954-467-2686 WORKSCAPES SOUTH LLC Page 34 of 35 DARRAN FURNITURE NCPA DEALER LIST DEALER NAME ADDRESS CITY ST ZIP PHONE WORKSPACE ELEMENTS WORKSPACE INTERIORS WORKSPACE OHIO LLC DBA DUPLER OFFICE WORKSPACE RESOURCE INC WORKSPACE RESOURCE INC WORKSPACE SOLUTIONS INC WORKSPACES BALTIMORE LLC WORKSPACES LLC WORKWELL PARTNERS WULBERN KOVAL COMPANY INC XOTIVE FACILITY SOLUTIONS INC XPRESS BUSINESS PRODUCTS YOUNG EQUIPMENT SALES YOUNG OFFICE ENVIRONMENT YOUR OFFICE INC ZENOVER INT'L INC ZOOM INC WORKSPACE ELEMENTS 3003 S HIGHLAND DR 200 E MAIN STREET SUITE 300 330 W SPRING STREET STE 150 12280 I-45 SOUTH SUITE C 404 S BOULDER AVENUE 3660 THOUSAND OAKS SUITE 220 509 S EXETER STREET SUITE 306 1023 31ST STREET NW SUITE 400 6 EAST 32ND STREET 8TH FLOOR 1111 MORRISON ROAD 3211 ALBEMARLE AVE 4540 S PINEMONT #112 325 RABRO DRIVE 1280 RIDGE ROAD 6193 ROCK ISLAND ROAD #306 3330 CUMBERLAND AVE STE 500 P O BOX 2042 SALT LAKE CITY KINGSPORT COLUMBUS CONROE TULSA SAN ANTONIO BALTIMORE WASHINGTON NEW YORK CHARLESTON DREXEL HILL HOUSTON HAUPPAUGE GREENVILLE TAMARAC ATLANTA ROCKVILLE UT TN OH TX OK TX MD DC NY SC PA TX NY SC FL GA MD 84106 37660 43215 77304 74103 78247 21202 20007 10016 29403 19026 77041 11788 29607 33319 30339 20847 801-746-0271 423-392-2600 614-227-5640 936-756-1512 918-582-2404 210-366-4414 410-530-1564 202-352-3666 212-251-0210 843-577-7666 484-841-6171 281-953-9230 631-582-5900 864-281-9500 954-530-0137 678-467-5913 301-299-7155 Page 35 of 35 DARRAN CASEGOOD WARRANTY WARRANTY Limited Lifetime Warranty DARRAN Furniture Industries, Inc. ("DARRAN") warrants that each piece of furniture manufactured in its North Carolina Facilities will be free from defects in material and workmanship for as long as the original purchaser owns and uses the product. Subject to the limitations and exclusions herein, DARRAN, at its discretion and as the sole remedy under the DARRAN Limited Lifetime Warranty, will replace or repair a defective product or components with comparable product or components free of charge. This warranty is made only to the original purchaser from an authorized DARRAN dealer, for as long as that original purchaser owns and uses the product. LIMITATIONS: Use / Care • Warranty is limited to normal single shift use. • Warranty is limited to generally accepted care and maintenance of natural wood products and environments. • Natural wood surfaces are subject to denting, scratching, and gauging if not properly used and cared for. Warranty is subject to use and care in accordance with the use and care instructions provided in the Product Care section of this site (including, but not limited to, the care and maintenance guide downloads linked theron), available at www.darran/com/productcare, which are incorporated herein by reference. LIMITATIONS: Materials / Components • Laminates, Veneers/Finishes - 10 Years • Electrical lamps, Ballasts, Transformers - 5 Years • Fabrics, Pneumatic lifts, Foam - 5 Years • Custom/Modified products to customers specifications - 3 Years WARRANTY EXCLUSIONS: • Damage identified as carrier or installer related. • Normal wear and tear of wood products during course of ownership. • Color, grain, or texture of natural wood materials, laminates and other covering materials. • Damages or failures resulting from misuse, abuse, negligence, improper care, modifications, or relocation. • Non Commercial use or locations. • So-called “ghost” indentions and similar damage caused by the failure to use appropriate desk or writing pads. All Warranty Claims are subject to DARRAN-approved inspections. Disputes may involve independent third-party evaluation. QUALITY ASSURANCE: DARRAN manufactures in accordance with the standards set by Architectural Woodwork Institute (AWI) for Quality Standards. DARRAN maintains a staffed testing facility to ensure products manufactured meet BIFMA/ANSI performance standards. Every unit produced at DARRAN is completely inspected by an independent quality control team located within each plant whose emphasis is on assembly, finish, and final inspections with empowerment to stop any unit not meeting DARRAN’s high quality standards. LIGHT AND NATURAL FINISHES: The beauty of veneer and all wood products comes from the variations created by nature including color, grain, and texture. These variations are not considered defects and DARRAN’s Limited Lifetime Warranty does not cover color, grain and texture variations associated with natural wood and grain seen in any finish color. DARRAN sets standards for veneer selections; however, variations, especially apparent in light/natural finishes, will occur from one piece to another even if they are finished at the same time. Finishes such as Clear Maple, Light/Gunstock Walnut, and Clear/Caramel Cherry will display more natural characteristics due to their light stain. Grain, pattern and color from unit to unit are not guranteed or warranted and products will not be replaced due to these variations. Exposure to light and age will cause darkening of natural wood products; therefore DARRAN cannot gurantee or warrant finish match of new products being placed with existing products in the field. GLASS: Use of glass overlays on surfaces will void DARRAN’s Limited Lifetime Warranty, unless the overlay is installed and maintained in strict accordance with DARRAN’s instructions. If an overlay is to be used, please contact DARRAN for installation and maintenance instructions. GENERAL: Performance questions will be tested to generally accepted practices and AWI guidelines and standards for wood veneer furniture. To obtain performance of the Limited Lifetime Warranty, the purchaser should contact in writing the authorized DARRAN representatives or current dealer who sold the product to the purchaser or mail the warranty claim to: Warranty Department 1-800-334-7891 DARRAN Furniture Industries, Inc. P.O. Box 7614 High Point, NC 27264 EXCEPT FOR THE LIMITED LIFETIME WARRANTY EXPRESSLY DESCRIBED HEREIN, DARRAN MAKES NO OTHER REPRESENTATION OR WARRANY OF ANY KIND, EXPRESS OR IMPLIED. DARRAN MAKES NO WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND DARRAN WILL NOT UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR ANY INDIRECT OR SPECIAL DAMAGES. *The Warranty As Stated Above, Supersedes All Previous Warranties* Seating Warranty WARRANTY Seating Warranty DARRAN Furniture Industries, Inc. (“DARRAN”) warrants that each piece of furniture manufactured in its North Carolina Facilities will be free from defects in material and workmanship for as long as the original purchaser owns and uses the product. Subject to the limitations and exclusions herein, DARRAN, at its discretion and as the sole remedy under the DARRAN Limited Lifetime Warranty, will replace or repair a defective product or components with comparable product or components free of charge. This warranty is made only to the original purchaser from an authorized DARRAN dealer, for as long as that original purchaser owns and uses the product. LIMITATIONS: Use / Care • Warranty is limited to normal single shift use for seating purposes. • Warranty is limited to generally accepted care and maintenance of products and environments. • Natural wood surfaces are subject to denting, scratching, and gauging if not properly used and cared for. • Warranty is subject to use and care in accordance with the use and care instructions provided in the Product Care section of this site (including, but not limited to, the care and maintenance guide downloads linked theron), available at www.darran.com/productcare, which are incorporated herin by reference. LIMITATIONS: Materials / Components • Chair Frames - 10 Years • Veneers / Laminates / Hardwoods - 10 Years • Custom / Modified Products - 3 Years • Foam Padding - 5 Years • Metal Accents / Glides - 10 Years • High Use Items - 5 Years (High Use Items include, but are not limited to, table arms, electrical components, ganging mechanisms, pneumatic lifts, and polymer based components) WARRANTY EXCLUSIONS: • Damage identified as carrier or installer related. • Normal wear and tear during course of ownerhip. • Damage caused by contact with tables, desks, and other surfaces. • Color, grain, or texture of natural wood materials, laminates, and other covering materials. • Damages or failures resulting from misuse, abuse, negligence, improper care, modifications, or relocation. • Non Commercial use or locations. • C.O.M (Customer’s Own Material) specified by the Customer. • Textiles (which may be subject to a separate warranty from the textile manufacturer). All Warranty Claims are subject to DARRAN-approved inspections. Disputes may involve independent third-party evaluation. QUALITY ASSURANCE: DARRAN manufactures in accordance with the standards set by BIFMA/ANSI. DARRAN maintains a staffed testing facility to ensure products manufactured meet BIFMA/ANSI performance standards. Careful inspections are made to each piece plus random audits by DARRAN’s Warranty and Quality Management ensures customer’s expectations are exceeded. LIGHT AND NATURAL FINISHES: DARRAN exposed seating frames are constructed from European Beech Hardwood known for superior joint strength and hardness. Because the frames are made from several solid wood components, some color and shade differences may be seen due to natural wood variations. Light and Natural Finishes may reflect these differences more, while Medium to Dark Finishes will blend natural wood differences. These variations and differences are not considered defects and DARRAN’s Limited Lifetime Warranty does not cover color, grain, and texture variations associated with natural wood and grain seen in any finish color. TEXTILES / LEATHER: DARRAN does not manufacture textiles and does not warranty any textiles incorporated into its products (including, but not limited to, any warranty against colorfastness, crocking, wear abrasion, shrinking, stretching, tearing, wrinkling, durability, or dye lot match). Textiles are not covered under DARRAN’s Limited Lifetime Warranty, but may be covered by a separate warranty from the textile manufacturer. Customers should contact the textile manufacturer directly with any concerns or claims regarding textiles. GENERAL: Performance questions will be tested to generally accepted practices and BIFMA guidelines and standards for seating. To obtain performance of the Limited Lifetime Warranty, the purchaser should contact in writing the authorized DARRAN representatives or current dealer who sold the product to the purchaser or mail the warranty claim to: Warranty Department 1-800-334-7891 DARRAN Furniture Industries, Inc. P.O. Box 7614 High Point, NC 27264 EXCEPT FOR THE LIMITED LIFETIME WARRANTY EXPRESSLY DESCRIBED HEREIN, DARRAN MAKES NO OTHER REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. DARRAN MAKES NO WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND DARRAN WILL NOT UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR ANY INDIRECT OR SPECIAL DAMAGES. *The Warranty As Stated Above, Supersedes All Previous Warranties* Tab 8 – Value Added Products and Services ♦ Include any additional products and/or services available that vendor currently performs in their normal course of business that is not included in the scope of the solicitation that you think will enhance and add value to this contract for Region 14 ESC and all NCPA participating entities. The most value added service DARRAN provides is modifying and customizing our casegoods. 60% of our products are modified in some way without outrageous surcharges providing our customers the exact solution they need. DARRAN has also grown to become a major competitor in the GSA market. We proudly manufacture everything in the US.
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