2503_Simon Saneback
Transcription
2503_Simon Saneback
27.03.2015 WHO THE HECK IS SÏMON SANEBACK? “THE DEATH OF E-COMMERCE AS WE KNOW IT ” #IWM Name: Sïmon Saneback Background: 13 years online experience, half of those within e-commerce domain W H O I S S Ï M O N SAN E BAC K ? Fun fact: Started my very first business at 16 years of age BEFORE AFTER E-COMMERCE M-COMMERCE T- C O M M E R C E SOCIAL COMMERCE I N - STO R E CO M M E RC E 1 27.03.2015 E-COMMERCE M-COMMERCE T- C O M M E R C E SOCIAL COMMERCE I N - STO R E CO M M E RC E WE ARE CONNECTED COMMERCE WE ARE CONNECTED I N T E R N E T- E N A B L E D T V TA B L E T S M A RT P H O N E MOBILE PHONE PEO PLE LOVE SWI TC HI N G DEVI C ES C O M P U T E R O N LY C O M P U T E R & S M A RT P H O N E S M A R T P H O N E , TA B L E T & C O M P U T E R 75% GO ONLINE SEVERAL TIMES A DAY S MART PH ON E S AR E R E PLAC I N G EV E RY T H I N G NONE OF THESE READ BOOKS / MAGAZINES ACCESS TRAVEL / TRAFFIC / MAPS / INFORMATION CHECK WEATHER CHECK NEWS LISTEN TO MUSIC TAKE PHOTOS / VIDEOS PLAY GAMES MANAGE DIARY / APPOINTMENTS MANAGE TO-DO LISTS / SHOPPING LISTS TRACK HEALTH / WEIGHT / DIET / ACTIVITY LEVELS TELL TIME ALARM CLOCK 2 27.03.2015 THINK MOBILE! Mobile web is growing 8x faster than desktop web did in the 1990s. 3x more smartphones activated every minute than there are babies being born. M O B I L E R EVO LU T I O N 51% HALF OF TRAFFIC – THIRD OF SALES B U T ST I LL O N LY 4 O U T O F 1 0 AR E M O B I LE F R I E N D LY THINK MOBILE M O B I L E T R A F F I C I S G R O W I N G R A P I D LY 3 27.03.2015 THE CONSUMER IS IN CONTROL W E C H O O S E O U R R E LAT I O N S There has been a big change in recent years, now it's the consumers who have the power INFORMATION CONNECTION T H E CO N S U M E R EVO LU T I O N PROTECTION 1965 - 1985 1985 - 2005 2005 – ? “Be informed” “I connect” “In control” PEOPLE > BRANDS 4 27.03.2015 T H E CO N S U M E R EVO LU T I O N THE CONSUMER CURRENCIES T H E CO N S U M E R EVO LU T I O N C O N S U M E R F R I E N D LY L O G I S T I C S C O N S U M E R F R I E N D LY L O G I S T I C S C O N S U M E R F R I E N D LY L O G I S T I C S 5 27.03.2015 I N N O VAT I O N W I T H O U T R E I N V E N T I N G T H E W H E E L T H E R I G H T P R O D U C T AT T H E R I G H T T I M E O N E C L I C K AWA Y F R O M T H E C U S T O M E R S … BEING ON THE NEXT BIG THING … BEING WHERE THE CUSTOMERS ARE “THE RED OCEAN” 6 27.03.2015 MAN Y C HALLE N G E S, D E MAN D S AN D LOW P RO F I TAB I L I T Y Return management Warehouse Logistics Taxes Customs Translation NOTHING IS STOPPING THE BRANDS Local social networks Connected devices Competition Payments Organization Legal aspects Discount rules Customer Service Local marketplaces Brand knowledge F R O M O W N I N G T H E W H O L E S U P P LY C H A I N M A R K E T P L AC E S A R E E AT I N G T H E E - C O M M E R C E WO R L D P E R F E C T LY ALI G N E D W I T H T H E N EW C O N S U M E R D E MAN D S A M A Z O N K N OW S YO U B E T T E R T H A N YO U K N OW YO U R S E L F Procurement & IT CRM Storage & shipment SOCIAL Accounting, Marketing & Customer Service KICKASS IT PLATFORM MARKETING 35% OF PURCHASES FROM AMAZON ARE T H R O U G H A M A Z O N ’ S R E C O M M E N D AT I O N S 7 27.03.2015 _ problem has been detected and Windows has been shut down to prevent damage to your A computer. UNMOUNTABLE_BOOT_VOLUME If this is the first time you have seen this Stop error screen, restart your computer. If this screen appears again, take a coffee or follow these steps: Check to make sure any new hardware or software is properly installed. If this is a new installation, ask any of your IT guys for any crappy Windows updates you might need. If problems continue, disable or remove any newly installed hardware or call Bill Gates. Please do not photograph or tweet this blue screen of death. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode. K E Y O F S U RV I VA L : N EV E R STO P O P T I M I Z I N G Technical information: *** STOP: 0x000000ED (0x867CDC08, 0xC0000006, 0x00000000, 0x00000000) THE AMBITION C R EAT I N G A M O R E V I B R A N T FU T U R E AC T LI K E A B R AN D N OT LI K E A W E B S I T E PAST: FU T U R E : HAV E T H E CO U R AG E TO D I S RU P T T H E I N D U ST RY POINT OF DIFFERENCE MAR K E T- D R I V E N CO M P E T I T I V E E M P LO Y E E S CO N SU M E R S S H O RT T E R M G OALS LO YALT Y P O I N T- O F -V I EW PAS S I O NAT E LY D R I V E N D I ST I N C T I V E M I S S I O N AR I E S ADVO CAT E S LO N G T E R M ST R AT E GY LOV E LE T EV E RY TO UC H P O I N T AC T I VAT E T H E B R AN D P RO M I S E LEV E R AG E T H E B R AN D P RO M I S E I N T E R NA LLY E STAB LI S H E M OT I O NAL LEAD E R S H I P I N T H E CAT E G O RY ACTION FEELING LUCKY? 8 27.03.2015 BRANDING BY SELLING Traditional Media vs. New Media % DAI LY ME DIA TI ME 2 0 1 0 VS. 2 0 1 3 % DAI LY ME DIA TI ME , S HARE OF ME DIA BUDGE T S, 2 0 1 3 TV TV DIGITAL DIGITAL RADIO RADIO PRINT PRINT 9 27.03.2015 F O L L O W T H E C O N V E R S AT I O N T H A N K YO U F O R L I S T E N I N G SÏMON SANEBACK #IWM SIMON@SIMON.ME @ SAN E BAC K @SANEBACK 10