nasresfahani@nigc.ir miss.razavi@gmail.com mohammadali.taheri

nasresfahani@nigc.ir miss.razavi@gmail.com mohammadali.taheri

ERP
nasresfahani@nigc.ir
miss.razavi@gmail.com
mohammadali.taheri@gmail.com
CRM
SCM
ERP
ERP
ERP
.
SAP
ERP
Gas Porum Exxon Mobile Shevron
SCM
CRM
ERP
ERP
MIS
ERP
ERP
ERP
ERP
–
ERP
TEI
TEI
TEI
ERP
TEI
MRP II
MRP
MRP
TEI
ERP
TEI
MRPII
TEI
ERP
2006
ERP
ERP
ERP
ERP
ERP
ERP
ERP
ERP
1
Total Enterprise Integration
Enterprise Resource Planning
3
Material Resource Planning
2
ERP
MIS
MIS
ERP
ERP
ERP
ERP
ERP
ERP
ERP
ERP
ERP
ERP II
ERP II
ERP
Moghaddam 2006
Exterant
ERP II
SCM
CRM
ERP
HRM
CPM
PLM
E-Commerce
E-Procurement
SRM
Internet
ERP II
Supply Chain Management
Moller 2008
e-SCM
B2E B2B
e-SCM
ERP
e-SCM
Customer Relationship Management
CRM
e- SCM
Stoilov2007
CRM
CRM
CRM
SCM
SCM
– x-ERP
CRM,SCM,ERP
XRP
ERP
XRP
B2B
Moller 2007
Improve
Efficiency
e-SCM, e-CRM
XRP
Enterprise
Revenue
Enhancement
Marketing
Integrate
Processes
Suppliers
Development
Extend
Reach
Customers
Sales
E-SCM
Reducing
Processing
Costs
Production
Distribution
Service
ERP
Extended Resource Planning
E-CRM
Customer
Satisfaction
EAI
EAI
SCM, CRM, ERP
EAI
EAI
ERP
ERP
ERP
B2C B2B
ERP
ERP
ERP IT
ERP
Porter 1985
IT
Anderson 2005 & Romero
ERP
ERP
ERP
Hewlett
4
Enterprise Application Integration
Mitchell2006
ERP
Romero &
Menon 2008
ERP
SAP
SAP/ERP
Romero & Banker 2008
SAP/ERP
SAP/ERP
SAP/ERP
SAP/ERP
ERP
ERP
ERP
ERP
Romero 2008
ERP
ERP
ERP
ERP
ERP
ERP
ERP
ERP
ERP
ERP
ERP
ERP
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3)Milberg, Ken; Enterprise Resource Planning(ERP) Applications ,2008
4)Moller, Chrles; ERP II – Next-generation Extended Enterprise Resource Planning, 2007
5)Mogaddam, Nasrollah and Abdolvand, Neda; A proposed model in integrating SCM,CRM,ERP, 2006
6)Stoilov, Todor and Soilva, Karsimira; Functonal Analysis of Enterprise Resource Planning Systems, 2008
7)Mitcell, R.Exxon Mobile: Focus on Flexibility. Computerworld , 2006
8)Romer, J., Anderson, M. Banker, RD.,and Menon, N. An Industry study of the Impact of ERP adoption by Oil
and Gas Firms. Working paper 2005. The university of Texas at Dallas.