Xactimate Version 27.5 System Requirements
Transcription
Xactimate Version 27.5 System Requirements
1 Xactimate Version 27.5 System Requirements 1 SYSTEM REQUIREMENTS XACTIMATE VERSION 27.5 STAND-ALONE Before installing Xactimate version 27.5 on your computer, it is critical that your computer meets the minimum system requirements listed below. Xactimate version 27.5 runs on any desktop, laptop, tablet PC, convertible, or netbook that meets the following system requirements. Operating System—Windows XP (Service Pack 3), Windows Vista 32-bit, Windows Vista 64-bit (Business or Ultimate), Windows 7 32-bit, Windows 7 64-bit. Processor Speed—at least a single-core processor of 1.5 GHz processor. examples: Intel Pentium 4.1.5GHz or AMD Athlon XP 1500+ RAM—at least 1 GB. Hard Drive Space—at least 5 GB of continual free hard drive space and a 5400 RPM drive. Monitor Resolution—1024x600 or higher. DVD-ROM Drive Internet access is required to set up and operate Xactimate. Important! If you have a previous version of Xactimate already installed on your computer, it is critical that you back up your data using the Data Transfer feature before updating to Xactimate version 27.5, even if you have Multi-Version Install. (If you receive an error message during the data transfer process, resolve that problem before updating to version 27.5.) The installation of Xactimate version 27.5 will overwrite previous versions of Xactimate on the same computer. Any data that is not backed up beforehand will not be usable in previous versions of Xactimate after it is upgraded to Xactimate version 27.5. After updating to Xactimate version 27.5, you may need to manually retrieve some assignments from your previous version(s) of Xactimate backup. Xactimate Version 27.5 Installation Guide Page 1 Xactimate Version 27.5 Installation Instructions 1 INTRODUCTION This chapter walks you through the installation of Xactimate. It provides you with step-by-step instructions for installing Xactimate on stand-alone computers. By following the instructions in this chapter, you should have Xactimate installed and ready to use in no time at all. NOTE REGARDING THE MULTI-VERSION INSTALL Because it is common practice for service providers to work for multiple carrier companies at the same time, multiple versions of Xactimate can now be installed on the same computer. When doing so, it is still critical that you back up your data using Data Transfer before performing Multi-Version installs. Each version of Xactimate will have its own icon and database, and it will be registered to display in the “Add or Remove Programs” section of your operating system. Also, each version can be installed and uninstalled separately. If you uninstall the standard version before uninstalling a Multi-Version of Xactimate, the Multi-Version program will be inaccessible. We recommend you make a backup of your Multi-Version data before uninstalling the standard release. Attention! Some profiles are only available in specific versions of Xactimate. The data in these profiles will only be available within the approved version. If you require multiple versions of Xactimate to run all your profiles, you can order a Multi-Version Install by calling 1-800-424-9228. Note: For network installations, see www.xactware.com/27. The following instructions are for stand-alone computers (computers that do not share data with other computers) only. Before installing Xactimate on your computer, it is critical that your computer meets the minimum system requirements for Xactimate. These requirements are listed in “System Requirements” on page 1 Xactimate Version 27.5 Installation Guide Page 2 New and Multi-Version Installs NEW AND MULTI-VERSION INSTALLS 1. Make sure you have an active connection to the Internet. Close all open applications. 2. Insert the Xactimate DVD into your computer. The installation procedure should begin automatically. If the Xactimate setup does not begin immediately, follow these steps: For Windows XP, a. Click the Windows Start button. b. Click Run. c. Type D:\setup.exe in the Open field. If your DVD-ROM drive is not D, type the letter for your DVD drive instead. d. Click OK. For Windows Vista, a. Click the Windows Start button. b. In the Start Search field, type D:\setup.exe. If your DVD-ROM drive is not D, type the letter for your DVD drive instead. c. Press Enter on your keyboard. For Windows 7, a. Click the Windows Start button. b. In the Search programs and files field, type D:\setup.exe. If your DVD-ROM drive is not D, type the letter for your DVD drive instead. c. Press Enter on your keyboard. In Windows Vista and Windows 7, you may be prompted to allow the setup. Select Yes. The Xactimate Install Wrapper—InstallShield Wizard appears. Xactimate Version 27.5 Installation Guide Page 3 New and Multi-Version Installs 3. Select the language for the install and click OK. The Installation Setup procedure begins. The Windows Installer begins. An InstallShield Wizard informs you that Xactimate requires certain programs to run correctly. Xactimate Version 27.5 Installation Guide Page 4 New and Multi-Version Installs 4. Click Install. Note: These are Microsoft applications that are required to run Xactimate. 5. Click Yes to restart your computer if required. Note: If your computer already has the Microsoft applications installed, you will not see the InstallShield Wizard, nor will you be required to reboot your computer. Xactimate Version 27.5 Installation Guide Page 5 New and Multi-Version Installs 6. Once your computer has rebooted (if necessary), click the Install button. The installation procedure should begin automatically. If the Xactimate installation does not begin immediately, go back to step 2 to start the install. The License Agreement appears. Xactimate Version 27.5 Installation Guide Page 6 New and Multi-Version Installs 7. After reading the license agreement, click the I accept the terms in the license agreement radio button, then click Next. The Install Type window appears. 8. Select your installation type and click Next. The Key Code window appears. Xactimate Version 27.5 Installation Guide Page 7 New and Multi-Version Installs 9. Type the 20-character key code found on the back of your product packaging. 10. Select one of the following: If you need a new XactNet address, choose the I don’t have an existing XactNet address radio button. If you have an existing XactNet address, choose the I already have an XactNet address and want to recover it radio button and follow the steps below: i. Enter the e-mail address that was used previously to register with XactAnalysis. ii. Select the Request an e-mail with Security Codes link. Within a few minutes, Xactware will send a message to the e-mail address you entered. This email message will contain a security code. iii. Type (or paste) the security code into the appropriate field. Xactimate Version 27.5 Installation Guide Page 8 New and Multi-Version Installs 11. Click Next. 12. Select one of the following: Express button to install all versions of Xactimate needed to work with the profiles on your Key Code Advanced button to manually select the Xactimate version(s) you wish to install. Xactimate Version 27.5 Installation Guide Page 9 New and Multi-Version Installs 13. Click Next. The installation process begins. A progress bar shows you the progress of the installation. This will take several minutes; do not cancel the installation while the configuration is running. As each version is installed, a check mark will be located next to the version number; an arrow will indicate which version is currently being installed. Xactimate Version 27.5 Installation Guide Page 10 New and Multi-Version Installs 14. Once the configuration is complete, click Finished to launch Xactimate version 27.5 The Login window appears. Congratulations. You have successfully installed Xactimate If you installed Multi-Version Installs, you will see icons on your desktop for each version of Xactimate that was installed. You are now ready to begin using Xactimate. Xactimate Version 27.5 Installation Guide Page 11 Upgrading from Xactimate v.27.0 to Xactimate version 27.5 UPGRADING FROM XACTIMATE V.27.0 TO XACTIMATE VERSION 27.5 If you are upgrading from Xactimate v.27.0 to Xactimate version 27.5, Xactimate will create a backup of any important Xactimate v.27.0 data by using the Data Transfer backup feature during the update. 1. Make sure you have an active connection to the Internet. Close all open applications. Setup should start automatically when the DVD is inserted. If not, follow the instructions in “New and Multi-Version Installs” on page 3, starting with step 2 to begin the install. In Windows Vista and Windows 7, you may be prompted to allow the setup. Select Yes. The Xactimate Install Wrapper—InstallShield Wizard appears. Xactimate Version 27.5 Installation Guide Page 12 Upgrading from Xactimate v.27.0 to Xactimate version 27.5 2. Select the language for the install and click OK. The Installation Setup procedure begins. An InstallShield Wizard informs you that Xactimate requires certain programs to run correctly. . 3. Click Install. Note: These are Microsoft applications that are required to run Xactimate. 4. Click Yes to restart your computer if required. Note: If the Microsoft programs are already present on your computer, you will not see the InstallShield Wizard windows and you will not need to reboot. Xactimate Version 27.5 Installation Guide Page 13 Upgrading from Xactimate v.27.0 to Xactimate version 27.5 5. Once your computer has rebooted (if necessary), click the Install button. The installation procedure should begin automatically. If the Xactimate installation does not begin immediately, go back to step 2 to start the install. The License Agreement appears. 6. After reading the license agreement, click the I accept the terms in the license agreement radio button, then click Next. The Install Setup window appears. Xactimate Version 27.5 Installation Guide Page 14 Upgrading from Xactimate v.27.0 to Xactimate version 27.5 7. Select Express to install all versions of Xactimate needed to work with the profiles on your Key Code, or Advanced to manually select the profiles of Xactimate to install. Xactimate Version 27.5 Installation Guide Page 15 Upgrading from Xactimate v.27.0 to Xactimate version 27.5 8. Click Next. The upgrading process begins. A progress bar shows you the progress of the upgrade. This will take several minutes; do not cancel the installation while the configuration is running. Xactimate Version 27.5 Installation Guide Page 16 Upgrading from Xactimate v.27.0 to Xactimate version 27.5 9. Once the configuration is complete, click Finished to launch Xactimate version 27.5. The Login window appears. Congratulations. You have successfully upgraded to Xactimate version 27.5 Note: After updating to Xactimate version 27.5, you may need to manually retrieve assignments from your Xactimate v.27.0 backup that previously existed in certain profiles. You’re now ready to begin using Xactimate. Xactimate Version 27.5 Installation Guide Page 17
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