Online Test Administration Manual
Transcription
Online Test Administration Manual
Online Test Administration Manual Delaware Comprehensive Assessment System (DCAS) For all DCAS Assessments 2013–2014 © Delaware Department of Education, 2013 Descriptions of the operation of the Test Delivery System, Test Information Distribution Engine, Online Reporting System, and related systems are property of the American Institutes for Research (AIR) and are used with permission of AIR. © Delaware Department of Education, 2013 Descriptions of the operation of the Test Delivery System, Test Information Distribution Engine, Online Reporting System, and related systems are property of the American Institutes for Research (AIR) and are used with permission of AIR. DELAWARE COMPREHENSIVE ASSESSMENT SYSTEM (DCAS) SUPPORT The DCAS portal at de.portal.airast.org is the home for all DCAS information. All manuals, brochures, and information are available on the portal. Additionally all DCAS applications can be accessed through links on the portal. The portal is where all announcements and news will be posted. For questions regarding the online testing system or for additional assistance, please contact the DCAS Help Desk at the American Institutes for Research (AIR). When contacting the Help Desk, provide as much detail as possible about any issues encountered. This may include the following: Any error messages that appeared Operating system and browser information Information about network configuration The Help Desk is open Monday through Friday from 5:00 a.m. to 10:00 p.m. Eastern time. During these hours, staff will respond promptly to calls. The Help Desk should be contacted for the following situations: 1. Testing environment is down or unavailable. 2. User accounts are not available or are not able to administer tests. For the following situations, contact DDOE: 1. Incorrect or missing student(s) or student information 2. Incorrect or missing student accommodations For the above situations, additional information is provided later in this document. American Institutes for Research Help Desk Contact Information Phone: 1-877-560-8331 Fax: 1-877-231-7813 E-mail: DCASHelpDesk@air.org iii Table of Contents Introduction and General Information............................................................................................................................................1 Introduction.......................................................................................................................................................................................1 Updates to Testing for 2013–2014................................................................................................................................................1 Important Dates................................................................................................................................................................................2 Roles and Responsibilities in the Online Testing System........................................................................................................2 Prior to Test Administration..............................................................................................................................................................5 DCAS General Administration Best Practices............................................................................................................................5 Student Participation.......................................................................................................................................................................6 Student Features...............................................................................................................................................................................6 Student Features for Accommodations........................................................................................................................................6 Student ID Numbers.........................................................................................................................................................................7 Assessment Accommodations........................................................................................................................................................7 View Student Details........................................................................................................................................................................7 About Student Testing Restrictions.............................................................................................................................................7 Functional Assessment Accommodations ..................................................................................................................................8 Paper Braille Forms and Paper-and-Pencil Tests.....................................................................................................................10 Exempt Students.............................................................................................................................................................................10 Preparing Students for Testing....................................................................................................................................................10 Test Security and Materials..........................................................................................................................................................11 Allowable Resources.......................................................................................................................................................................11 Delaware Department of Education State Assessment System Security and Violations...............................................13 During Test Administration.............................................................................................................................................................16 Establishing Appropriate Testing Conditions..........................................................................................................................16 Launching Student Secure Browser............................................................................................................................................17 Establishing Test Session..............................................................................................................................................................17 Administering the Test..................................................................................................................................................................18 Administer Makeup Testing.........................................................................................................................................................24 Following Test Administration........................................................................................................................................................25 Destroying Test Materials.............................................................................................................................................................25 Reporting Test Irregularities.......................................................................................................................................................25 Reporting Testing Incidents.........................................................................................................................................................26 Reporting Testing Exemptions or Incidents.............................................................................................................................26 Reporting Testing Security Incidents.........................................................................................................................................27 Appendix A: 2013–2014 DCAS Resources.....................................................................................................................................29 Appendix B: Directions for Administration (Printable Version).............................................................................................31 Appendix C: Test-Taking Strategies for Students........................................................................................................................35 Appendix D: What to Do When........................................................................................................................................................39 Appendix E: DCAS After-Testing Suggestions..............................................................................................................................41 Appendix F: Math Resources............................................................................................................................................................43 Appendix G: Science Resource..........................................................................................................................................................51 Appendix H: Worksheet for Scheduling Online Assessments..................................................................................................53 Appendix I: Handheld Calculator Policy........................................................................................................................................55 Calculator Memory Clearing .......................................................................................................................................................56 Appendix J: System Requirements for Online Testing..............................................................................................................57 Minimum Hardware Requirements for Desktop Computers................................................................................................57 Secure Browsers...............................................................................................................................................................................58 Supported Operating Systems and Web Browsers..................................................................................................................59 Requirements for Appropriate Display (Monitors)................................................................................................................60 Contacting the DCAS Help Desk .................................................................................................................................................61 Introduction and General Information Introduction Delaware’s state assessments in Reading, Mathematics, Science, and Social Studies are delivered online using the Delaware Comprehensive Assessment System (DCAS). These tests include grades 2–10 Reading and Mathematics blended assessments; grades 4 and 7 Social Studies; grades 5, 8, and 10 Science; and End of Course (EOC) tests. Throughout this document, DCAS will be used to refer to all of these tests, including the EOC assessments. Grades 2–10 Reading and Mathematics are used to show growth and calculate AYP. EOC tests permit students to show knowledge learned throughout the course of their high school classes. This Test Administration Manual (TAM) provides needed information regarding policies and procedures for the DCAS. Some testers with the paper-and-pencil or Braille accommodation are still tested using paper tests. These testers are addressed in the separate Paper and Pencil Test Administration Manual. Separate user guides (located at de.portal.airast.org) contain screenshots and step-by-step instructions on how to use the DCAS. A list of all available user guides is included as Appendix A. DCAS comprises several related systems or applications. All of these systems are accessible via the DCAS portal. Updates to Testing for 2013–2014 This year, DCAS is supported on current-generation iPad and selected Android tablets, as well as Chromebooks. •• The student interface has a new design that will appear across all secure browsers and operating systems, including tablets. This design does not change how students respond to questions. However, there are a few changes: oo The buttons in the bottom of the screen (zoom, calculator, formula, back, next, etc.) now appear at the top of the screen. oo Item-based icons, including Mark for Review, are larger. oo The Global and Context menus are larger and easier to read. •• Any supported iPads or Android tablets that will be used for student testing must have the mobile secure browser installed. •• To test using Chromebooks, students must log into Chromebooks using a secure login (not their regular login). This secure login provides access only to the Student Testing Site and Practice and Training Tests. All other sites will be blocked. Refer to the About Mobile Secure Browsers and Chromebooks for instructions on mobile secure browser installation and how to manage the Chromebooks environment. 1 Table 1. Key Icons and Elements Icon Description Warning: This symbol accompanies important information regarding actions that may cause errors. Caution: This symbol accompanies important information regarding a task. Note: This symbol accompanies helpful information or reminders. Important Dates Table 2: Assessment Calendar FALL 2013 DCAS Assessment Date Event/Activity August 19 – October 18, 2013 DCAS – Fall Test Window for Reading and Mathematics, grades 3 – 10 August 30, 2013 Deadline to confirm that all students’ information, including accommodations (e.g., paper or homebound) are set in e‐school for the DCAS Fall test window Reading and Mathematics. SPRING 2014 DCAS Assessment – Reading and Mathematics Date Event/Activity December 16, 2013 Deadline to confirm that all students’ information, including accommodations (e.g., paper or homebound) are set in e‐school for the DCAS Spring Window 1 Reading and Mathematics, and EOC. January 6 – 31, 2014 Spring Test Window 1 for EOC Algebra II, Integrated Math III, and US History; optional EOC Biology January 20 – May 30, 2014 DCAS – Spring Test Window 1 for Reading and Mathematics, grades 3 – 10 SPRING 2014 DCAS Assessment – Science and Social Studies Date Event/Activity March 17, 2014 Deadline to confirm that all students’ information, including accommodations (e.g., paper or homebound) are set in e‐school for the DCAS Spring Window 2 Reading and Mathematics, and EOC. April 14 – June 2, 2014 Spring Test Window for Science, Grades 5,8 and 10 April 21 – May 23, 2014 Spring Test Window 2 for EOC Algebra II, Integrated Math III, and US History; optional EOC Biology May 19 –June 2, 2014 Spring Test Window for Social Studies, Grades 4 and 7 Roles and Responsibilities in the Online Testing System All test coordinators, test administrators and school administrative staff who will be involved in DCAS administration must complete the DCAS Test Administrator Training and Updates Course. This course will provide training on how to properly administer a DCAS test, DCAS security and the changes to all DCAS applications. Successful completion of training is required prior to administration of DCAS assessments. 2 District Test Coordinators District Test Coordinators (DTCs) are responsible for coordinating testing in their district. They should ensure that the School Test Coordinators (STCs) and Test Administrators (TAs) in their districts are appropriately trained and aware of policies and procedures. DTCs should also ensure that their STCs are trained in the reporting system. Table 3: District Test Coordinator Checklist Activity Completion Attend School Test Coordinator Training and review all DCAS assessment updates August and January Review scheduling and testing requirements with STCs Before each testing cycle Train district personnel in the use of the reporting system Ongoing Work with schools to review DELSIS and TIDE student rolls Before and during each testing cycle Ensure all STCs and TAs are trained on how to properly administer the DCAS by completing the Test Administrator Training and Updates course Before administering tests Review and submit incidents, exemptions, security incidents, and data reviews to DDOE from the Assessment Request Application Ongoing. Deadline for all submissions will be one week after testing window closes. Before administering any assessments complete DCAS Security form and ensure that all STCs and TAs have completed DCAS Security forms Before administering tests School Test Coordinators An STC can be a principal, vice principal, technology coordinator, counselor, or other staff member. We recommend that the STC be a person with non-instructional or limited instructional duties so that she or he can coordinate testing activity in the school. STCs are ultimately accountable for ensuring that testing is conducted in accordance with the test security and other policies and procedures established by the Delaware Department of Education. STCs must identify TAs and ensure that they are properly trained by completing online Test Administrator Training and Updates course as scheduled and available in PDMS; create or approve testing schedules and procedures for the school; work with technology staff to ensure that necessary secure browsers are installed and any other technical issues are resolved; monitor testing progress during the testing window and ensure that all students participate as appropriate; and address testing problems as needed. 3 Table 4: School Test Coordinator Checklist Activity Completion Attend School Test Coordinator Training and review all new DCAS assessment updates August and February Complete DCAS Security forms and ensure that all TAs have completed DCAS Security forms Before they administer any test Assure that all Test Administrators complete DCAS Test Administrator Training and updates course Before each test window Work with technology personnel to ensure the DCAS secure browser has been installed and is working on all computers to be used with testing Before or during testing window Complete test schedule* Before testing window opens Review students in both DELSIS and TIDE applications before student is tested Before and during each testing window Ensure all students in DSCYF, DAPI, or CDAP programs have home school record Before and during each testing window Make sure accommodations have been reviewed and updated in Assessment Accommodations Database and are correct in TIDE Before and during each testing window Enter any incidents or exemptions required for any DCAS testing window in the Assessment Request Application Ongoing. Deadline for all submissions is one week after testing window closes. Submit any data reviews to State Assessment Coordinator Ongoing *A sample test schedule worksheet is available in Appendix H for help in developing testing schedules. In addition, STCs who also act as TAs must review all user guides and other manuals. Test Administrators TAs administer the DCAS. The DCAS may be administered only by •• Delaware-certified educators (teachers, administrators, or guidance counselors); •• paraprofessionals, if closely supervised by a Delaware-certified educator; •• translators (if they are not Delaware-certified educators, they must be closely supervised by a Delaware-certified educator); and •• substitute teachers (if they are not Delaware-certified educators, they must be closely supervised by a Delaware-certified educator). If there is a severe shortage of staff, a test may be administered by •• student teachers acting as TAs, if closely supervised by a Delaware-certified educator, and •• student teachers and school support staff to act as proctors. Table 5: Test Administrator Checklist Activity Completion Review necessary manuals and user guides (shown in Appendix A) Before testing Complete the DCAS Test Administrator Training and Updates and sign DCAS Security form Before testing Prepare the testing environment, ensuring that students have the necessary equipment and materials, including scratch paper, pencils, and rulers as appropriate Before testing Administer the DCAS, following the Directions for Administration During testing Report testing irregularities After testing Dispose of all testing materials including print on request documents and scratch paper in a secure manner After testing 4 Prior to Test Administration DCAS General Administration Best Practices Advise all students and teachers to review the DCAS Test-taking Strategies in Appendix C and on the DCAS portal. Review DCAS After-Testing Suggestions in Appendix E and adopt a school policy. Set up a school-wide procedure to restrict unauthorized electronic devices from the testing environment. All student tests should be completed before the last day of testing. Determine whether all students and accommodations are appearing correctly in the DCAS TIDE application. Do not begin to test any students until the data are correct and available in DCAS. This will reduce the number of test resets. Students should review their items before any pause expected to be longer than 10 minutes even though there is a 30-minute pause rule. A pause will start officially when the student test is paused by the student or the Test Administrator. All student tests should be paused and exited if students are taking a break, going to lunch, leaving the testing room for any reason. Students should have the opportunity to review all answered test questions and should be reminded to do so. Students should be reminded not to discuss the test with anyone during breaks. Pausing should not be used for lunch or other breaks. The pause rule has been put in place to allow students to access their tests if a situation beyond their control occurs and they are able to log back into the test before the pause time expires. All data reviews must be submitted to DDOE by no later than three days prior to the close of each testing window. No late submissions will be accepted. All requests for resets, grace period extensions, or invalidations must be submitted to DDOE no later than three days prior to the close of each testing window. This will allow resets or grace period extensions to be completed and the student given the opportunity to test successfully. Please submit these within the Assessment Request Application. Do not begin a student’s Spring II opportunity if his or her Spring I opportunity is in need of a reset. This action will result in the resetting of BOTH opportunities. Remember to review tests started for students. Students should complete a subject area test within two weeks of starting it even though 30 days are allowed. Use participation reports to review tests already started. Any expired tests will not be reopened, and the student will lose the opportunity to complete an assessment unless a reset is justified. Student questionnaires will be administered in the spring session for specified grade levels and must be completed after the student has completed the specific DCAS test. For example, when the DCAS Reading Spring administration has been completed, the student must also complete the questionnaire. 5 Student Participation Students from all Delaware public schools in the specified grade levels must participate in the DCAS unless they receive a special exemption, are being administered DCAS Alt-1, or qualify as recently arrived English language learners (see the DCAS Guidelines for Inclusion for more information on recently arrived English language learners). All students will have the opportunity to practice with sample items prior to the administration, and in many cases, it is most appropriate to wait until after this practice session to make the final decision regarding testing. Student Features Zoom in on test questions: Students can make test questions (text and graphics) larger by clicking on the zoom icon. Available print sizes: No default zoom applied (14 point for grades 3–4, 12 point for grades 5–10) Level 1 (1.25 × default) Level 2 (1.25 × Level 1) Level 3 (1.25 × Level 2) Level 4 (1.25 × Level 3) Line Reader – to help students move a line up/down the screen to help them read. Item/Passage – font size selection allows item font size to be altered independently from passage font. Highlight passages (or sections of passages) in the Reading tests. Pause the test and return to the question they were on. Cross out multiple-choice response options: Students can eliminate response options by using the strikethrough function. Mark a question for review: Students can use the flag function to mark a question to return to later. (Note: If a test is paused for more than 30 minutes, the student will not be allowed to return to marked questions.) Measurement Tools, including ruler, compass, straight-edge and protractor for items that have an image. Item Font size Tool – The default item font size can now be altered independently from passage font size. With TA approval, students who use a color overlay during regular classroom time may change the screen color. Students who expect to use this accommodation must be given the opportunity to try out the color schemes during the practice test in order to choose a color scheme well in advance of the test. The screen color choices include the following: •• •• •• •• •• •• •• •• •• •• Blue Light Blue Grey Light Grey Green Light Green Magenta Light Magenta Yellow Light Yellow With TA approval, students can use print on request in lieu of using a paper-and-pencil copy of the DCAS test form. Student Features for Accommodations New Voice Pack for Windows, providing a higher quality voice for Text-to-Speech 6 New Voice Pack Available for Windows Pursuant to an agreement between NeoSpeech™ and the American Institutes for Research (AIR), authorized users may download and install the NeoSpeech™ Julie (English) and Violeta (Spanish) voice pack. This voice pack is to be used only in conjunction with, and not separate from, the online assessments delivered by AIR’s Online Testing System. Instructions for accessing, downloading, and installing this voice pack are included the TIDE User Guide. You can listen to a demo of the “Julie” and “Violeta” voice pack by going to the NeoSpeech™ website (www.neospeech. com) and selecting “Play.” (The voice pack and text options are located on the left side of the home page.) Student ID Numbers All students must be registered at their testing schools before they can take any DCAS test. The student must be registered in the DCAS TIDE system in the correct school. If a student is not registered at the testing school, this information must be updated in the student information system before the student can be tested. Data from the student information system will be uploaded nightly into DCAS. Students will log into the DCAS secure browser using their legal first names (i.e., first names as they appear in DELSIS), their state ID (SSID) numbers, and a test session ID. Make sure that this information is available for students prior to testing by verifying it in the TIDE application. However, remember that student personal information, including IDs, is confidential. If materials are distributed to students containing both the student name and the SSID, these materials must be collected before the students leave the testing room and then shredded. Assessment Accommodations Available Assessment accommodations in the testing system for students with documented IEPs or 504 plans or students identified as English language learners include text-to-speech, Spanish-English side-by-side, and default large print. These accommodations must be set by entering the accommodations in the DCAS Accommodations Database at least 72 hours prior to testing time. Please verify the student’s accommodations prior to allowing a student to login to a test session. Once a student has begun the test, the accommodations cannot be changed, and the student test will need to be reset. These accommodations should be reviewed in DCAS Accommodations and the Accommodation screen in the DCAS TIDE application. View Student Details This page shows the demographic information for the student you have selected. Most information on this page is readonly. You cannot edit any student attributes, including personal identifier information. Student information indicated with an asterisk (*) must be updated in DELSIS. Any student information marked with an asterisk that is incorrect must be updated before the student can test. All DELSIS updates will be applied to the TIDE system within two to three days. About Student Testing Restrictions Only District Test Coordinators and School Administrators can edit students’ testing restrictions. If the test restriction flag is set for any content, this means the student is restricted from taking any DCAS test, including the DCAS – Alt1, for the specific content area. To remove the test restriction flag for those students who should be tested in DCAS – Alt1, uncheck the box for the necessary content area(s). Note: The Alternate Accommodation flags are set by the DCAS-DAPA Portfolio accommodation (500) and for each content area. Each Alternate Accommodation content area must display a check mark (flag) in order for the student’s score to be entered using the Score Entry Interface system. 7 A student must be provided with all accommodations entered in the DCAS Accommodations Database. Students may refuse to use an accommodation, but they must be offered the opportunity to use the accommodations. During the DCAS, students with IEPs and 504 plans may only use DCAS accommodations that they regularly use in the classroom. If questions arise about the use of specific accommodations with the DCAS, please contact Helen Dennis at the Delaware Department of Education at 302-735-4090 or Brian Touchette at 302-735-4210. Functional Assessment Accommodations The following accommodations are available during the student test session: 8 Table 6: DCAS Accommodations DCAS Accommodations Accommodation Code Text to Speech • Items (106, 600) • Passages (119, 606) Print on Request • Items (121, 803) • Passages (122, 804) Color Overlay 106 Print Size 102 Language (Stacked Spanish) 703 Please verify that the student’s accommodations are correctly marked on the left side of the Student Details page. 9 Paper Braille Forms and Paper-and-Pencil Tests Paper Braille forms and paper-and-pencil tests in English are also available. Enter the correct accommodation codes in the online accommodations system. The Department will notify AIR of which schools and students require Braille forms and paper-and-pencil tests. These tests must be ordered well in advance of the test date. The Department will provide the date by which paper-and-pencil and Braille tests must be ordered. Please note that there are no grade 2 paper-andpencil or Braille tests. Exempt Students Some students may qualify for an exemption from the DCAS during a particular testing window. These include the following: Students receiving services at an out-of-state residential program that is approved by the student’s IEP For the Reading test only, recently arrived ELL students (who have been in U.S. schools less than one year at time of testing) Students too ill to test or students who have recently experienced severe traumatic events Other student situations identified by the school and evaluated and approved by the Department Please do not enter any exemption requests until the close of the testing window unless the student’s disposition is known to be permanent. All exemptions must be entered no later than one week after the testing window closes. Remember, not all accommodations available in the classroom are to be used in DCAS testing. Only these specifically identified in Assessment Accommodations may be used during testing. Preparing Students for Testing In order to best prepare students for testing, provide them with the following instructions as applicable: Remind students to take their time; this is not a timed test. Remind students to read every question carefully and try their best on every question before proceeding; don’t skip the hard items, but instead try harder. For non-multiple-choice items, students should do each part of the item even if they don’t know the full answer. They may know enough about the topic to earn partial credit. Discourage students from randomly selecting answers in order to see what the test looks like. Remind students to return to flagged items quickly rather than wait for the end of the test. Best practice is to return to items within 4–6 questions and return to flagged reading items before moving to the next passage. Students should use the highlighter tool and other computer features as needed. Students should use their scratch paper to take notes and work through multi-step questions. Remind students to do a last check before they submit their test. Please have the students take the practice test to become familiar with the new screen layout and location of the “movement” and other icons. Students should try to be well-rested and have a good breakfast the day of testing. A relaxed and confident attitude is the goal when testing. It is highly recommended that all students try the practice test, the student training test, and the constructed-response item tutorial before testing. 10 The DCAS includes the following question types: Multiple-choice items: The student selects an answer option by clicking anywhere on the answer choice. Short-answer items: The student types a short-answer response into a response box. Constructed-response items: The student uses the mouse or keyboard to manipulate items or draw responses in the response box. Test Security and Materials The security of assessment instruments and the confidentiality of student information are vital to maintain the validity, reliability, and fairness of the results. There will be systematic checks and balances of the test data to locate discrepancies among scores. The DDOE will monitor testing and conduct investigations of reported breaches of security. DCAS is covered by the terms outlined in Subchapter IV of Chapter 1, Title 14 of the Delaware Code. All test items, test materials, and student-level testing information are secure documents and must be appropriately handled. Secure handling must protect the integrity, validity, and confidentiality of assessment questions, prompts, and student results. Any deviation in test administration must be reported to ensure the validity of the assessment results. Mishandling of test administration puts student information at risk and disadvantages the student because tests that are improperly administered may be invalidated. Failure to honor security severely jeopardizes district and state accountability requirements and the accuracy of student data. All test administrators must take the Test Administrator Training and sign the DCAS Security form after reviewing the Delaware Department of Education State Assessment System Security and Violations section on pages 13–15. Because the DCAS is administered online, printed test materials will be shipped only for those students requiring the paper-and-pencil accommodation or students identified as homebound. Confirm that all students’ information, including their accommodations (e.g., paper or homebound), are set in e-school to ensure on-time delivery of materials. On-time orders are the orders set in e-school before the close of the on-time order window. In order to be included in the on-time order, the homebound or paper accommodation must be set for the student. If additional orders are needed, they will be accepted by the DCAS Help Desk beginning the day that material arrives in the district. These orders will be shipped several times a week. Additional orders must be placed by the SAC. If a student is homebound, the flag must be set in e-school in order for the student to receive a paperpencil test. A quantity of this manual has been shipped to the schools. Manuals, user guides, and other information can also be found online at de.portal.airast.org. STCs and TAs will be able to print additional materials from this site. A separate manual, the Paper and Pencil Test Administration Manual, contains more information related to paper-and-pencil testing. The following test materials must be securely shredded and recycled immediately after each testing session and may not be retained from one testing session to the next: Scratch paper and all other paper handouts written on by students during testing Any reports or other documents that contain personally identifiable student information, including cards with student ID numbers used to help students log into the online system Allowable Resources During the administration of the Reading test, the use of resources such as a dictionary, thesaurus, literature texts, or literary glossaries is NOT permitted. Only ELL students who have an accommodation to use a paper English dictionary may use one for the DCAS. Wall charts that contain literary definitions must be removed or covered during the testing session. During administration of the Social Studies test, charts containing dates or historical information must be removed or covered. During administration of the Mathematics and Science tests, students must NOT have access to notes, textbooks, maps, or charts. Protractors are NOT allowable resources for the online Mathematics test. The resources listed in Tables 7 and 8 may be provided to students during the DCAS test. 11 Table 7: Allowable and Not Allowable Resources Mathematics Tests •• NO Protractors •• NO access to notes, textbooks, maps or charts Social Studies Tests •• NO charts containing dates or historical information; they must be removed or covered during testing Science Tests •• NO access to notes, textbooks, maps or charts Reading Tests •• NO dictionary, thesaurus, literature texts or literary glossaries allowed •• ONLY ELL students who have an accommodation to use a paper English dictionary may use one for the DCAS •• NO wall charts that contain literary definitions; they must be removed or covered during testing Table 8: Allowable Additional Resources for the DCAS Tests All DCAS Tests Pen or pencil. Blank or grid scratch paper (must be securely shredded immediately after a test administration) and a ruler for drawing on scratch paper only. Posters offering students encouragement or inspiration without any specific content related to content standards. Online test keyboard navigation symbols (found in the Test Administrator User Guide) • Department-approved keyboard navigation symbols can be provided to students as a poster or wall chart or as individual handouts. However, if students write on them, the handouts will need to be shredded after testing. Students using the Spanish-English side-by-side accommodation will need to have an English version of the help screens printed out and available during the test, because all the help screens, instructions, and error messages will be in Spanish only. Headphones will be needed by students who are using the text-to-speech feature (in which the computer reads aloud portions of the test). Mathematics Tests Calculators: • The calculator accessible within the DCAS is allowed during testing. See Online Calculators in the DCAS Tests (2013–2014) at http://de.portal.airast.org • School handheld calculators as specified in Appendix I. Department-approved formula: • Only the formula sheets accessible in the DCAS are allowed during the Mathematics test. (Available in Appendix F) Grid Paper: • It is mandatory to provide two sheets of graph paper per student for each Mathematics test. Students in grades 2–5 should have a ½-inch grid. Students in grades 6–10 should have a ¼-inch grid. Both grids can be located in Appendix F or on the DCAS portal. Hundreds Table: • The hundreds table accessible in the DCAS is allowed during the grade 2 Mathematics test. Science Tests Department-approved Periodic table: • Only the Periodic table accessible in the DCAS is allowed during the Science test. (Available in Appendix G) 12 Delaware Department of Education State Assessment System Security and Violations Definitions. The following terms shall have the meanings indicated: 1) “State Assessment System” means the assessment program established pursuant to Subchapter III of this title, including the assessments administered pursuant thereto; and 2) “Department” means the Delaware Department of Education; 3) “Individual” means a student, teacher, administrator, local or state school board member, or other employee, agent or contractor employed by the Delaware public school system whether local or at the state level, and including an employee, agent or contractor of a charter school; 4) “School district” means any school district, special school or charter school created pursuant to the provisions of this title; 5) “Assessment administration” means the range of activities from the initial procurement of secure assessment materials including those delivered via the computer through testing and the return of secure assessment materials to the Department or its agents; 6) “Log-in” means the process of accessing the assessment website; 7) “Secure browser” means the computer browser that prevents the student from accessing functions of the computer that are not allowed during assessment; 8) “Student Identification Number” means the unique identification number assigned to each student in the State of Delaware under which his or her student records are maintained; and 9) “Assessment site” means the physical location of the assessment administration, including a computer lab, classroom, or other room.” Security and data procedures. a) The Department shall promulgate rules and regulations to ensure the security of the assessment administration, training of personnel and the collection and reporting of assessment data. b) The Department’s rules and regulations shall provide for: 1) The security of the printed materials during assessment administration and the storage under lock and key of all secure assessment materials, including answer documents, before and after assessment administration; 2) Procedures to safeguard computer access information and use the secure browser, including printing of assessment content 3) The proper administration of assessments and the monitoring of assessment administrations by school district personnel; and 4) Procedures for the accurate and timely collection, storage and retrieval of state assessment system materials and data. 13 Assessment behavior violations. It is an assessment security violation for an individual to fail to follow state assessment administration procedures promulgated by the Department, and no individual shall: 1) Give any examinee access to secure assessment items or materials except in the regular course of an authorized administration of the state assessment system; 2) Give unauthorized individuals or other persons access to secure assessment items or materials; 3) Copy, reproduce, use, or otherwise disclose in any manner inconsistent with assessment security regulations and procedures any portion of the secure assessment materials; 4) Provide answers during the assessment administration either orally, in writing, or by any other means to any examinee; 5) Coach any examinee during the assessment administration by giving the examinee answers to secure questions or otherwise directing or guiding a response or by altering or interfering with the examinee’s response in any way; 6) Fail to follow security regulations and procedures for the storage, distribution, collection and return of secure assessment materials or fail to account for all secure assessment materials before, during and after assessment administration; 7) Fail to properly monitor assessment administration, including permitting inappropriate collaboration between or among individuals; fail to remove or cover non-allowable resources from the assessment site during the assessment administration; or fail to destroy scratch paper used by students during the assessment administration; 8) Fail to prohibit students from accessing or using electronic equipment (e.g., cellular phones, personal digital assistant devices, iPods, electronic translators), other than those authorized for use by the Department for the assessment administration; 9) Fail to confirm proper identification of students being administered the assessment or intentionally give a student the wrong student identification number during the log-in, causing any student to log in and take the assessment under another student’s records; 10)Fail to collect and destroy any materials bearing student identification number(s) and student name(s) used to provide student(s) with this information during the assessment administration; 11)Produce unauthorized copies of assessment content from the computer website; fail to properly destroy authorized copies; or allow copies to be taken outside the assessment site; 12)Allow assessment administration by unauthorized personnel or personnel who have not received assessment administration certification; 13)Administer secure assessments on dates other than those authorized by the Department; 14)Participate in, direct, aid, counsel, assist, encourage or fail to report any of the acts prohibited in this subchapter; or 15)Refuse to disclose to the Department information regarding assessment security violations; or 16)Refuse to cooperate in the investigation of a suspected breach of assessment security, whether such investigation is conducted by a school district or the Department. The investigation shall include a review of mitigating circumstances, if applicable. 14 Data reporting violations. School districts and individuals shall not: 1) Fail to report assessment scores, numbers of students administered the assessment or any other data element required to be reported to the Department; 2) Report incorrect or otherwise inaccurate assessment scores, numbers of students administered the assessment or any other data element required to be reported to the Department; 3) Exclude a student from participation in the state assessment except in accordance with the regulations of the Department; 4) Refuse to disclose to the Department information concerning a violation of the foregoing data reporting requirements; or 5) Refuse to cooperate in the investigation of a suspected data reporting violation, whether such investigation is conducted by a school district or the Department. The investigation shall include a review of mitigating circumstances, if applicable. 15 During Test Administration Establishing Appropriate Testing Conditions The STC and TAs will need to work together to determine the most appropriate testing option(s) and testing environment based on the number of computers available, the number of students in each tested grade, and the average time needed to complete each test. Testing students in classroom-sized groups is preferable to administering tests to large groups in large facilities. Establishing smaller groups lessens test fear and anxiety for the students and facilitates monitoring and control for the TA. The test administration should be conducted in a room that does not crowd students. Good lighting, ventilation, and freedom from noise and interruptions are important factors to be considered when selecting a site. The room should be prepared for test administration. Information that is displayed on bulletin boards, chalkboards, or charts and that might be used by students to help answer questions should be removed or covered. This applies to rubrics, vocabulary charts, student work, posters, graphs, charts, etc. It may also be helpful to block off hallways by posting signs in halls and entrances. Reroute traffic, if necessary, in order to promote optimum testing conditions. Cell phones or other electronic devices are not allowed in the testing room. It may be helpful to place a “TESTING—DO NOT DISTURB” sign on the door. The test administration should be conducted with the following requirements to promote optimal testing conditions: Room Requirements •• Good lighting, ventilation and freedom from noise and interruptions •• Bulletin boards, chalkboards or charts with any information (rubrics, vocabulary, student work, posters, graphs, etc.) must be removed or covered •• Post sign outside door and in the hallway, that states “TESTING – DO NOT DISTURB” •• Re-route traffic in hallways to minimize noise and distractions •• NO Cell phone or other electronic devices allowed in the testing room Seating Requirements •• Arrangements for student seating should be completed prior to the test administration •• Students should be seated so that they will not be tempted to look at the answers of others •• Because the test is adaptive, it is unlikely that a student would see the same question another student sees; however, appropriate seating arrangements should be used to discourage students from aiding one another Time Requirements •• When setting testing times, remember to account for any time needed to start computers, load secure browsers and log in students. Students should be seated so that they will not be tempted to look at the answers of others. Because the test is adaptive, it is unlikely that a student would see the same question another student sees; however, appropriate seating arrangements should still be used to discourage students from aiding one another. To prevent confusion, arrangements for student seating should be completed prior to the test administration. When setting testing times, remember to account for any time needed to start computers, load secure browsers, and log in students. Establish procedures to maintain a quiet testing environment throughout the testing session, recognizing that some students will finish more quickly than others. Review DCAS After-Testing Suggestions on the portal and adopt a school policy. If students are allowed to leave the testing room when they finish, explain the procedures for leaving without disrupting others and where they are expected to report once they leave. If students are expected to remain in the testing room until the end of the session, instruct them on what activities they may do after they finish the test. 16 The online tests are NOT timed, and students may begin a computer session and complete it at another time. All testing must take place during the designated testing window. It is not good testing practice to allow an excessive amount of time to pass between beginning a test in a particular subject area and completing it (even though up to 30 days are allowed). Launching Student Secure Browser Note: It is recommended that TAs rather than students launch the browsers in order to prevent students from accessing other applications. Once the secure browser is launched, students can no longer access other applications. A secure browser is required to access the DCAS tests. The secure browser provides a secure environment for student testing by disabling hot keys, copy, and screenshot capabilities and access to the desktop and applications (Internet, e-mail, and other files or programs installed on school machines). The secure browser will not display the IP address or other URL for the student testing site. Remember that the secure browser is needed for the student computers only. The Test Administrator will need Internet Explorer or Mozilla Firefox to access the Test Administrator Interface application. Students cannot access other computer applications from within the secure browser, even if they know the keystroke sequences. The “back” and “forward” browser options are not available, except as allowed in the testing environment as testing navigation tools. Navigation in the testing environment is managed using the appropriate buttons and features within the secure browser. Students will not be able to print directly from the secure browsers. If students have the print-on-request feature enabled, their print requests go to the TA’s computer. During testing, the desktop is unavailable. To exit the secure browser, students must “PAUSE” (to save the test for another session) or answer all items and complete a test. Before students arrive to take a test, make sure that the student login screen is showing on each computer. 1. Ensure that all applications on the computer (e.g., Internet Explorer, Word, etc.) are closed. 2. Click the DCAS icon on each computer to open the secure browser. Establishing Test Session Following are the steps the TA will need to take during testing, including statements to be read to students. These instructions can also be found in Appendix B, formatted for printing as a separate document. Distribution of Materials Distribute any needed materials (see Table 7, Allowable Additional Resources, in the section on preparing for the DCAS). Log into Test Administrator Site Log into IMS using your regular username and password. Select the TA Interface application. If you do not have a username and password or you cannot access the TA Interface, contact your STC. 17 Creating Test Session In the upper left corner, select the test(s) that you will administer in the test session (e.g., grade 3 Reading). After you have selected the test(s) that should be included, click [Start Session]. A Session ID will automatically be generated and will appear in the top center of the screen. This Session ID will generally have four letters followed by a dash and then a number (for example, SMIT-01). Students will need this test session ID to log into the test. The test session must be created on the day of testing. Students from the same class who take tests at different times or with different TAs will not have the same test session ID. Appendix B contains a checklist that will allow you to identify all steps to be completed before starting a testing session. This is a document that can be copied and used when you are administering a student test. Administering the Test In order to ensure that all students are tested under the same conditions, you should adhere strictly to the Directions for Administration. These instructions can be found in the boxes in bold on the following pages. When asked, you should answer questions raised by students, but you should never help the class or individual students with specific test items. No test items can be read to any student for any content or subject area unless the student has the specific accommodation. This information is also available in Appendix B for use when administering a test. Please remember that the Directions for Administration must be followed exactly and used each time a test is administered. If you are resuming a test and are sure that all students are able to log in without hearing the login directions again, you may skip the italicized portions of the directions. All directions that you are to read to students are indicated by the word “SAY” and are in boxes so that they stand out from the regular text. Read these directions exactly as they are written, using a natural tone and manner. If you make a mistake in reading a direction, stop and say, “I made a mistake. Listen again.” Then read the direction again. 18 Try to maintain a natural classroom atmosphere during the test administration. Before each test begins, encourage students to do their best. SAY: Today, you will take a test in the area of [insert name of test being given at this time]. You will be given a Test Session ID that is required to start the test. If you need an individual break during the test, raise your hand and wait for my instructions and permission. Once you have logged in, you will have to wait for me to approve the test before you can start. I’ll be checking that you have correctly entered your ID number and other information. Give Students the Test Session ID Write the test session ID for the test(s) you will be giving on the board or another place where students can see it. Make sure students know that they must enter the test session ID exactly as it is written, without extra spaces or characters. SAY: Enter your legal first name (not your nickname), your SSID, and the test session ID that I provided. Raise your hand if you cannot see these numbers well enough to type them on your keyboard. Please do not share your SSID as it is your own private information. Once you have successfully logged in, you will see a screen with your full legal name, birth date, SSID, school, and grade. If all of the information on your screen is correct, select YES to continue. If any of the information is incorrect, please raise your hand so that you can show me what is wrong. Make sure all students have successfully entered their information. Be sure that the students use their legal first names, not nicknames. If a student is unable to log in, he or she will be prompted to try again and provided with a message describing the reason (an invalid SSID, for example). If the student is still having difficulty, the TA can look up the correct information using the Student Lookup function on the TA Site. TAs may assist students with logging in if necessary. Student information could also be provided to students ahead of time on a card to help them type it in accurately. However, please remember that student ID numbers are confidential information and cards would need to be collected and shredded if used. 19 If the problem cannot be resolved, please contact the Delaware Department of Education. SAY: On the next screen, select the test you will be taking today. If you are starting a new test, click START TEST; if you are continuing a test started earlier, click RESUME TEST. After you have selected your test, you will see a screen with a moving bar and message saying that you are waiting for Test Administrator approval. This step helps ensure that you are taking the correct test. Please wait quietly while I verify each of your tests. In the event of technical difficulties with the secure browser, contact the technology coordinator, STC, or DCAS Help Desk. Approving Students for Testing After students log in, you must confirm that these are the correct students to take the test and approve the students’ login requests. The upper right corner of your screen will always display a list of students who are awaiting approval at any time. Please make sure the correct student has logged in. If you are administering more then one subject in a test session, please make sure the student has selected the correct subject. 20 Once students begin appearing in the preview box, you can click [Approvals (#)] to open the Approvals pop-up window. Review each student’s test settings and edit as necessary. You can either click [Approve] for each individual student (recommended) or, when you are satisfied that all students in the list can be approved, click [Approve All Students]. Reminder: If any student’s test settings are incorrect, do NOT approve that student. To refresh the list of students awaiting approval at any time, click the [Refresh] button at the top of the pop-up window. SAY: After I approve you to begin testing, you will see a screen asking you to confirm your test subject and settings. If all the information is correct, you may select YES, START MY TEST. If any of it is incorrect, please raise your hand and I’ll be with you shortly. 21 Each student will be logging in at a different time. Monitor the sessions and get all students logged in who are currently ready before assisting any students who are having problems. SAY: Before your test appears, you will see a tutorial page listing the test tools and buttons that may be used during the test or that will appear on the test. Please read this carefully. You can also find this information during your test by clicking the HELP button in the top right corner. You must answer each question on the screen before going on to the next question. If you are unsure of an answer, find the best answer; there is no penalty for guessing. Select what you think is the best answer. If you would like to review that answer at a later time, mark the item for review by using the flag function in the upper right corner of the screen before going on to the next question. Flagging the item will remind you to go back and decide whether you need to change the answer during this test session. You may PAUSE at any point in the test by clicking PAUSE rather than NEXT after answering an item. However, you should try to answer at least one item before pausing. If you PAUSE a test for more than 30 minutes, you will not be able to review or change the answers to items you have already answered. Your answers need to be your own work. Please keep your eyes on your own test and remember that there should be no talking. The PAUSE button is used to stop the test. Please raise your hand if you need a break and ask me prior to clicking PAUSE. When you are ready to begin your test, click BEGIN TEST NOW at the bottom of the page. Each student will be logging in at a different time. Monitor the sessions and get all students logged in who are currently ready before assisting any students who are having problems. Note: The student will not be able to return to previously answered or marked questions if the test has been paused for 30 minutes or more. However, on the Reading test, if the student selects PAUSE without answering all of the items in an item set, he or she will be allowed to return to the screen/ page containing that item set and continue; however, the student will not be able to review and change responses on any prior test screens/pages. After a pause, the student’s test opportunity can be resumed at any time within 30 days of the time the student first started the test; after that, the test record is expired and the opportunity is lost. The ability of the test to be paused is not intended for lunch or breaks in which students can communicate about the content of the test. 22 Monitoring Once students have started their tests, circulate through the room to ensure that all conditions of test security are maintained. You may also use the TA Site to view the testing progress of any student. This site will not show test questions or scores but will let you see how many questions have been delivered to each student (e.g., question 24 of 40). The TA Site is designed to automatically refresh every minute; you can manually refresh at any time by clicking the [Refresh Now] button at the top left of the page. Do NOT click the web browser’s refresh button. If you notice that a student is off task, you may say the following statement to the student, verbatim, to keep him or her focused. SAY: It is important that you do your best. Do you need to pause the test and take a break? Warn Students Before the End of the Test Session When there are approximately 5 minutes left for the test session, give students a brief warning. SAY: We are nearing the end of this testing period. Please review any completed or marked items now. If you have not finished, you will have another opportunity to finish the test at another time. 23 End the Test Session and Log Out of the Test Administrator Site After answering the last question, each student is presented with a screen prompting him or her to review answers (marked and unmarked) for all questions available to the student (presented after any pause taken) or to end the test. Tests can no longer be paused after the last question has been presented. After answering the last question on the test and reviewing test questions, students must end their test. They do so by clicking [REVIEW MY ANSWERS] or [SUBMIT TEST FOR SCORING]. If a student clicks [SUBMIT TEST FOR SCORING], the student will not be able to review answers. SAY: The testing session is now over. If you have finished, click [SUBMIT TEST FOR SCORING]. If you have not finished, click [PAUSE], and you will be able to finish at another time. I will now collect any scratch paper or other materials. Collect any scratch paper. Then click [Stop Session] to end the test session and pause any student tests in your session that are still in progress. When you are finished, you can log out of the TA Site by clicking the [Logout] button at the top right. Administer Makeup Testing Students who are absent during their regular testing period can be tested at any time during the DCAS test window. All students who can be appropriately tested must participate in the test. In addition, any students who have not completed their tests should be allowed to do so within the DCAS test window. STCs will be able to monitor student participation and plan for makeup testing through the DCAS Participation Reports application. This application allows users to see how many students have not yet started testing, have started testing, or have completed testing. A separate Online Reporting System User Guide is available to guide users on this system. 24 Following Test Administration Destroying Test Materials The following test materials must be securely shredded and recycled immediately following each testing session and may not be retained from one testing session to the next: Any print on request documents printed for the students use during testing. The TA interface can generate a report that allows you to track all documents printed to make sure you have retrieved all printed documents. Scratch paper and all other paper handouts written on by students during testing. Any reports or other documents that contain personally identifiable student information. Reporting Test Irregularities Testing irregularities are unusual circumstances that impact an individual or group of students who are testing and may potentially affect student performance on the test or interpretation of those scores. Examples of testing irregularities include major disruptions to a test, such as a fire drill, a schoolwide power outage, or a force majeure (i.e., a natural disaster) that impacts either test security or test validity. See Appendix D for specific examples and instructions. During an event such as a fire drill or other evacuation, safety is the top priority. If the TA can safely access the TA workstation before evacuating the testing environment, then the TA should pause all tests before evacuating. If the TA cannot safely access the TA workstation, then the TA should evacuate and secure the testing environment in a manner consistent with the school’s evacuation policy. Upon returning to the testing environment, the TA should pause all tests before students return to their stations. This helps ensure that students do not sit at the wrong computer by mistake. Testing irregularities also include the administration of test accommodations to a group of students or to an entire class without an investigation of individual student need. In instances where a student has been paused longer than the maximum pause time due to circumstances beyond his or her control, a “grace period extension” can be granted. This extension will allow the student to review previously answered questions. These instances may include power outages, vendor technology issues, or computer issues. In rare cases where testing improprieties or irregularities occur during administration of an online test, the Department may invalidate impacted tests, although invalidation will not occur automatically. The Department will not invalidate a test until it verifies the facts associated with the alleged testing impropriety or irregularity. If a test is invalidated, the test results and student responses will be omitted from the testing, reporting, and accountability systems (regardless of whether the impropriety or irregularity was initiated by an adult or a student). In extremely rare instances, the Department may reset a student’s online assessment at the request of the school district if the Department determines that a reset does not compromise the security or validity of the assessment. If an online test is reset, the student responses will be removed, and the student may retest. If testing improprieties or irregularities occur during administration of a paper test, the Department may refrain from scoring the student response. As an alternative, the Department may allow the student to retest at the request of the school district if the Department determines that the retest can be completed during the official testing window and allowing the student to retest will not compromise the security or validity of the assessment. All of these testing irregularities must be reported through the Assessment Request Application. No resets or grace period extensions will be given if an entry has not been recorded in this application. A reset is when the testing opportunity is reset for the student; the student must take the necessary test again. A grace period extension can be granted when a student is paused beyond the 30-minute pause rule and can no longer review 25 past responses. The grace period extension allows the student to move forward and backward in the test. This extension is usually allowed when the student’s test was affected by the pause rule through no fault of his or her own (e.g., network outage). Reporting Testing Incidents Occasionally an emergency beyond the control of the TA will arise, necessitating some unusual action. Please see Appendix D, What to Do When, in this document. For example, if a student becomes ill during the course of a test, the testing session for that student should be ended immediately. You should pause the student’s test session, and the student may continue the test at some later time. In such cases, a few minutes should be set aside for orientation at the beginning of the new session. Testing incidents can also include major disruptions to a test, such as a fire drill, a schoolwide power outage, or a force majeure (i.e., a natural disaster), that impact either test security or test validity. During an event such as a fire drill or other evacuation, safety is the top priority. When administering a test, if you can safely access the TA workstation before evacuating the testing environment, then you should pause all tests before evacuating. If you cannot safely access the TA workstation, then you should evacuate and secure the testing environment in a manner consistent with the school’s evacuation policy. Upon returning to the testing environment, you should pause all tests before students return to their stations. This helps ensure that a student does not view or complete another student’s test if he or she sits at the wrong computer by mistake. Please see Appendix D, What to Do When, in this document for further examples. Reporting Testing Exemptions or Incidents TAs should use the Assessment Request Application for any incident that occurred during testing (e.g., an error in administration) if it could affect a student’s test scores. It is not necessary to report minor incidents such as an uncooperative or sleeping student or accidental noises in the environment from a garbage truck, public address system, etc. Please see Appendix D, What to Do When, for more detailed information on testing irregularities. Incident reports and special exemption requests must be submitted by the designated staff member (usually the STC) using the online system. Log into the Delaware Identity Management System (IMS) with your username and password. Next, click the link for Assessment Request Application. Click the desired request form. Do not submit paper requests. District offices are responsible for collecting and retaining supporting documentation, such as doctors’ notes. Do not send supporting documentation to DDOE. STCs must initiate the process by submitting the exemption requests and incident reports online before the SAC can approve them and forward them to DDOE. All administrations of the tests are conducted under standardized procedures described in this Test Administration Manual. Individual irregularities, such as suspicion of cheating, should be reported immediately by the TA to the STC or the SAC. Invalidation of a test because of testing irregularity shall be determined after a thorough investigation and consultation among the SAC, the STC, and the charter school director or district superintendent. All incidents or exemptions for each testing window must be submitted to DDOE no later than one week after the testing window has closed. No exemptions for a specific testing window should be submitted until it is certain that the student will not be tested in that testing window. All efforts must be made to test all students within each testing window. It is very important that a student NOT begin the Spring II opportunity if his or her Spring I opportunity needs to be reset. In the event that a student HAS started the second opportunity and his or her first opportunity needs to be reset, BOTH opportunities will need to be reset. 26 Reporting Testing Security Incidents STCs and SACs are required to report testing security incidents to DDOE using the Assessment Request Application. TAs and STCs who have witnessed, been informed of, or suspect the possibility of a testing incident that could potentially affect the integrity of the tests, the data, or the test results should immediately contact their SAC. The following information should be provided: Name and role of person reporting incident School name Date of incident Description of incident Type (e.g., cheating, copying items) Scope (e.g., individual, class, grade level, schoolwide) By whom (e.g., student, school personnel) Actions taken by the district or charter school as a result of the incident (e.g., disciplinary, corrective or other) Any breach in test security may result in personnel action. 27 Appendix A: 2013–2014 DCAS Resources All materials are available on the DCAS portal at de.portal.airast.org. Table A-1: Resources for the DCAS Resource Description Online Test Administration Manual Manual that includes information for School Test Coordinators, Test Administrators, and other roles. This manual describes the policies and responsibilities for each role in online testing. Test Administrator User Guide Guide that offers specific instructions on how to use the online system. Includes screenshots and a troubleshooting guide. TIDE User Guide Guide that offers specific instructions on how to use the TIDE system to perform tasks related to online testing. Online Reporting System User Guide Guide that offers instructions on how to use the online reporting and participation reports system. Test Administrator Training and Updates Live and Online Training and Updates Student Training Test Resource for students to learn and become familiar with the types of items that will be on their online tests. Online guides are available to help students learn about each item type. Student Practice Test Resource for students to become familiar with the content of the online test. Guidelines for Inclusion Guide that offers instruction for inclusion of students in the DCAS. Paper and Pencil Test Administration Manual Manual that includes information on paper-and-pencil testing. Online Calculators in the DCAS Tests A quick reference guide for the online calculators in the DCAS tests. System Requirements Information on hardware and software requirement, including supported operating systems and web browsers for all DCAS applications. Handheld Calculator Policy Policy for the use of handheld calculators. 29 Appendix B: Directions for Administration (Printable Version) This document provides a shortened version of the information provided in the During Testing section of this manual, which is suitable for printing and using during the DCAS test administration. All instructions to be read to students are exactly the same. Before Testing Practice administering an assessment on the TA Training Site. Know what your students will see. Try out the practice and training tests. 1. Make sure you are prepared for testing. Complete the pre-recorded training session for any updates to the Test Administration procedures. Please sign the DCAS Security Form. Download and read relevant user guides and manuals, including this DCAS Online Test Administration Manual. 2. Make sure students are prepared for testing. Make sure all your students have tried the grade-appropriate practice test and training test before testing. 3. Get a list of secure State Student Identification Numbers (SSIDs). Students will log into the online system using their legal first names, their 10-digit State Student Identification Numbers (SSID), and a Test Session ID. Talk to your School Test Coordinator about how you will obtain this list. Remember that student personal information, including State Student Identification Numbers (SSIDs), is confidential. 4. Get a list of all DCAS Accommodations for any students who will be testing with you. Remember to validate and review all student accommodations to make sure a student has the correct accommodations available in DCAS TIDE. Do not begin testing any students until all accommodations have been verified and are available in DCAS TIDE. During Testing 5. Launch the secure browser on each computer students will use for testing. Before students arrive to take a test, make sure that the student login screen is showing on each computer. Click the DCAS icon on each computer to open the secure browser. It is recommended that TAs rather than students launch the browsers in order to prevent students from accessing other applications. Once the secure browser is launched, students can no longer access other applications. 6. Distribute pencils and scratch paper, if needed. During the DCAS test, scratch paper may be used for any of the tests. 7. Log into the TA Site. Using your regular username and password, log into the TA Site at de.portal.airast.org. If you do not have a username and password, contact your STC. Create a test session. In the upper left corner, select the test(s) that you will administer in the test session (e.g., grade 3 reading). After you have selected the test(s) that should be included, click [Start Session]. A Session ID will automatically generate and appear in the top center of the screen. This Session ID will have four letters followed by a dash and then a number (for example, SMIT-01). 8. 9. Read directions from the Online Test Administration Manual to students. SAY: Today, you will take a test in the area of [Insert name of test being given at this time]. You will be given a Test Session ID that is required to start the test. If you need an individual break during the test, raise your hand and wait for my instructions and permission. Once you have logged in, you will have to wait for me to approve the test before you can start. I’ll be checking that you have correctly entered your ID number and other information. 31 During Testing Write the test session ID for the test(s) you will be giving on the board or some other place where students can see it. Make sure students know that they must enter the test session ID exactly as it is written, without extra spaces or characters. 10. Give students the test session ID. SAY: Enter your legal first name (not your nickname), your SSID, and the test session ID that I provided. Raise your hand if you cannot see these numbers well enough to type them on your keyboard. Please do not share your SSID as it is your own private information. Once you have successfully logged in, you will see a screen with your full legal name, birth date, SSID, school, and grade. If all of the information on your screen is correct, select YES to continue. If any of the information is incorrect, please raise your hand so that you can show me what is wrong. On the next screen, select the test you will be taking today. If you are starting a new test, click START TEST; if you are continuing a test started earlier, click RESUME TEST. After you have selected your test, you will see a screen with a moving bar and message saying that you are waiting for Test Administrator approval. This step helps ensure that you are taking the correct test. Please wait quietly while I verify each of your tests. After I approve you to begin testing, you will see a screen asking you to confirm your test subject and settings. If all the information is correct, you may select YES, START MY TEST. If any of it is incorrect, please raise your hand and I’ll be with you shortly. Students can now log in using their names, their ID numbers, and the test session ID. The upper right corner of your screen will always display a list of students who are awaiting approval at any time. Once students begin appearing in the preview box, you can click [Approvals (#)] to open the Approvals pop-up window. Review each student’s test settings and edit as necessary. You can either click [Approve] for each individual student or, when you are satisfied that all students in the list can be approved, click [Approve All Students]. To refresh the list of students awaiting approval at any time, click the [Refresh] button at the top of the pop-up window. 11. Approve students for testing. SAY: Before your test appears, you will see a tutorial page listing the test tools and buttons that may be used during the test or that will appear on the test. Please read this carefully. You can also find this information during your test by clicking the HELP button in the top right corner. You must answer each question on the screen before going on to the next question. If you are unsure of an answer, find the best answer; there is no penalty for guessing. Select what you think is the best answer. If you would like to review that answer at a later time, mark the item for review by using the flag function in the upper right corner of the screen before going on to the next question. Flagging the item will remind you to go back and decide whether you need to change the answer during this test session. You may PAUSE at any point in the test by clicking PAUSE rather than NEXT after answering an item. However, you should try to answer at least one item before pausing. If you PAUSE a test for more than 30 minutes, you will not be able to review or change the answers to items you have already answered. Your answers need to be your own work. Please keep your eyes on your own test and remember that there should be no talking. The PAUSE button is used to stop the test. Please raise your hand if you need a break and ask me prior to clicking PAUSE. When you are ready to begin your test, click BEGIN TEST NOW at the bottom of the page. 32 During Testing 12. Monitor student progress. The TA Site will not show test questions or scores but will let you see how many questions have been delivered to each student (e.g., question 24 of 40). The TA Site is designed to automatically refresh every minute; you can manually refresh at any time by clicking the [Refresh] button at the top left of the page. If you notice that a student is off task, you may say the following statement to that student. SAY: It is important that you do your best. Do you need to pause the test and take a break? 13. Give students a 5-minute warning before the end of the test session. 14. End the test session and log out of the TA Site. 15. Collect any used scratch paper. SAY: We are nearing the end of this testing period. Please review any completed or marked items now. If you have not finished, you will have another opportunity to finish the test at another time. SAY: The testing session is now over. If you have finished, click [SUBMIT TEST FOR SCORING]. If you have not finished, click [PAUSE], and you will be able to finish at another time. I will now collect any scratch paper or other materials. Then click [Stop Session] to end the test session and pause any student tests in your session that are still in progress. When you are finished, you can log out of the TA Site by clicking the [Logout] button at the top right. Used scratch paper must be shredded and disposed of after testing. 33 Appendix C: Test-Taking Strategies for Students Test-Taking Strategies for DCAS Adaptive Online Reading and Mathematics Assessments in Grades 3-10 1. Take your time – this is not a timed test. 2. Try your best on every item before proceeding to the next item. 3. Try harder on hard items – do not just skip them. 4. Do NOT flip through the test randomly selecting answers just to see what the test is like. 5. Check any calculations you are not sure of with the calculator before you proceed to the next item. 6. If you do flag an item to review, go back to it as soon as possible – within 4 to 6 items. For reading, return to flagged items before going to the next passage. It is not good practice to wait to the end of the test to check flagged items. 7. Read item passage and item carefully. 8. Use the highlighting and other computer features to aid you with your reading. Use the scratch paper to take notes about the reading passage. 9. When using the online calculator, use the scratch paper to make notes of numbers to enter and answers. 10. On items that are not multiple-choice, do each part of the item. Even if you do not know the full answer, you may know enough about the topic to earn partial credit. Do not leave any question blank. 11. When you finish the test, check your answers one more time. 12. Be well rested. Get plenty of rest the night before testing. 13. Eat a good breakfast. 14. Stay relaxed and confident while taking the test. 35 Test-Taking Strategies for DCAS Adaptive Online Science Assessments (Grades 5, 8, 10) 1. Take your time – this is not a timed test. 2. Try your best on every item before proceeding to the next item. 3. Try harder on hard items – do not just skip them. 4. Do NOT flip through the test randomly selecting answers just to see what the test is like. 5. If you do flag an item to review, go back to it as soon as possible – within 4 to 6 items. For reading, return to flagged items before going to the next passage. It is not good practice to wait to the end of the test to check flagged items. 6. Read item carefully. 7. Use the highlighting and other computer features to aid you. 8. Use the scratch paper to solve and work through multi-step items. 9. On items that are not multiple-choice, do each part of the item. Even if you do not know the full answer, you may know enough about the topic to earn partial credit. Do not leave any question blank. 10. For high school assessments, be familiar with the periodic table -- sample available at:http://de.portal.airast.org/wp-content/uploads/2013/06/Periodic_Table.png 11. When you finish the test, check your answers one more time. 12. Be well rested. Get plenty of rest the night before testing. 13. Eat a good breakfast. 14. Stay relaxed and confident while taking the test. 36 Test-Taking Strategies for DCAS Non-adaptive Fixed Form End-of-Course Assessments and Social Studies (Grades 4, 7) Assessments 1. Take your time – this is not a timed test. 2. Try your best on every item. If you are unsure of an answer, eliminate the incorrect choices and choose from those that are left. 3. Read item graphic and item carefully. 4. Use the highlighting and other computer features to aid you. Use the scratch paper to take notes about the item and graphic. 5. On items that are not multiple-choice, do each part of the item. Even if you do not know the full answer, you may know enough about the topic to earn partial credit. Do not leave any question blank. 6. When you finish the test, check your answers one more time. 7. Be well rested. Get plenty of rest the night before testing. 8. Eat a good breakfast. 9. Stay relaxed and confident while taking the test. Summary The test-taking strategies above have been assembled based on our growing body of knowledge and experience with computer-adaptive assessments, and more specifically, the DCAS assessment program. 37 Appendix D: What to Do When Description What to Do Before Testing A. A student is chronically truant. Do not submit incident report. No exemptions will be granted. B. A student is present at school but refuses to take the test any time during the testing window. Submit an incident report in the Assessment Request Application for the individual student for the affected tests. C. A student is being treated as in-patent in a non-DSCYF mental health facility during the testing window. Submit a request for an exemption in the Assessment Request Application. Keep letter from the doctor on file at the district office. D. A student was recently released from a mental health facility, and his or her doctor believes the student should not test. Submit a request for an exemption in the Assessment Request Application. Keep letter from the doctor on file at the district office. E. A student is not showing for the school in which he/she is currently enrolled. Review Delsis 2.0 and e-school. If the student is correct in these applications, submit a data review in the Assessment request application to your STC and submission to DOE for review. F. Review DCAS Accommodations to make sure all accommodations are correct. If the accommodations are correct, submit a data review in the Assessment Request Application to your STC and submission to DOE for review. A student does not show correct accommodations in DCAS TIDE. G. A student is hospitalized or homebound with a serious or terminal illness. Submit a request for an exemption in the Assessment Request Application. Keep letter from the doctor on file at the district office. H. There is a death in the family before or during the testing window. Determine whether the child can be tested at the end of the testing window; if that will not be feasible, submit an exemption. I. A student is in a DSCYF juvenile detention facility. Do not submit an exemption. Make sure student has a home school record associated with your district and the student has been enrolled at detention facility. J. A student is in a court-ordered private placement in-state. Submit a request for an exemption in the Assessment Request Application. Keep letter from facility on file in district office. If the student does return, he or she must be given the opportunity to test. K. A student is in a court-ordered private placement out of state. Submit a request for an exemption in the Assessment Request Application. Keep letter from facility on file in district office. If the student does return, he or she must be given the opportunity to test. L. A student is in DAPI or Consortium Discipline Alternative Program (CDAP). Student will be tested at current CDAP facility. Make sure student has home school record and the CDAP facility has entered the student record for its facility. M. A student is in an adult prison. Submit a request for exemption in the Assessment Request Application. N. A student delivers a baby shortly before or during testing. Submit a request for exemption in the Assessment Request Application. Keep letter from doctor on file at the district office. O. A student who wears glasses or takes medication on a daily basis is without them on testing day. Postpone testing for student and have student take test at a later time in the testing window. P. A student qualifies for English as a Second Language (ESL) services, but the student’s parent/guardian/caregiver has withdrawn him or her from ESL services. Can this student have testing accommodations? Can this student qualify for an exemption in the Reading test? If a student meets the criteria to be identified as an English language learner (ELL) and receive ESL services, a student may receive ELL accommodations even if parent/guardian/caregiver has withdrawn the student from ESL services. Please see the Guidelines for Inclusions for ELL Student to determine whether a student can be excluded from the Reading test. 39 Description What to Do During Testing A. A student becomes sick during testing. Pause student test and allow student to return during make-up session(s) to finish test. B. A student is removed from test session due to student misbehavior. Pause student test and allow student to return during make-up session(s) to finish test. C. A student is given a test accommodation that is not in his or her IEP. Submit an incident report in the Assessment Request Application indicating name(s) and ID numbers of students involved. Indicate which accommodations were incorrectly provided. The student test will be reset so the student is able to take the test with appropriate accommodations. D. A student starts a test without his/her accommodations available on the test. Submit an incident report in the Assessment Request Application indicating name(s) and ID numbers of students involved and request a test reset. Make sure all accommodations are correct in DCAS Accommodations and then successfully transferred to DCAS TIDE for specific student. The student’s test will be reset so the student is able to take the test with appropriate accommodations. E. A testing behavior violation occurs (list on page 13 of the TAM). Report incident in the Assessment Request Application to the district’s State Assessment Coordinator, who will contact the DOE Accountability Resources office. The School Test Coordinator or State Assessment Coordinator should submit an online incident report. Refer to security policy and procedures in this manual. F. Submit an incident report in the Assessment Request Application. Enforce district policies for student misconduct. A student is cheating. G. It is identified that a student who has test accommodations has not been provided one or more of these accommodations during a test session. Submit an incident report in the Assessment Request Application. Make sure the student is provided with appropriate accommodations for any remaining test sessions. Student test will be reset so the student can take the test with the correct and appropriate accommodations. H. A student moves out of the school before all test sessions are completed. Student can complete testing in new district if moving within the state; no action necessary. I. J. Identify which test (content) sessions the student has or has not completed by reviewing the DCAS Participation reports, and test the student in makeup test sessions if the student’s class has already tested. A student moves into the school in middle of testing window. He or she has completed part of the test in previous school. The student should be administered all tests that he or she can complete before the testing window has ended. If the student needs accommodations, A student registers in school from out-of-state during testing window. the DCAS Accommodations application will always remain open, and all accommodations can be entered at any time. K. The building experiences a fire drill, emergency situation, or extended power outage. The TA should ensure student safety and pause the test if time permits. Testing should be continued when order is restored if time permits. If not, a new test session must be scheduled to give the students sufficient time to complete the test. L. The building experiences a fire drill, emergency situation, or extended power outage or computer issue and students are unable to return to review tests before the pause time expires. If the students were unable to access their tests before the pause rule has expired, submit an incident report in the Assessment Request Application identifying all students affected and request a grace period extension. This will all the students to review previously completed work. 40 Appendix E: DCAS After-Testing Suggestions When administering an untimed test, students will finish at different times. What students are allowed to do while other students finish is a dilemma. Here is DOE’s list of recommended, suggested and prohibited activities. This list is not complete. If you have doubts about the appropriateness of an activity, contact Jim Hertzog to discuss at 302‑735‑4090 or james.hertzog@doe.k12.de.us. Activity Leave the testing room and report back to regularly scheduled activity Leave the testing room and report to pre-designated, monitored holding area, with or without a scheduled activity Sit quietly in their seats Status Recommended Suggested Allowed Rationale Student instructional time is not wasted Students are engaged This is difficult for many students Read a preapproved book or preassigned material not related to the tested subject Suggested Quiet, not a major security risk Write in a journal, diary, or on any paper Prohibited Security risk that students may transmit item content Listen to music on their IPod, etc. Prohibited Electronic devices are not allowed in the testing room Use their cell phone Prohibited Electronic devices are not allowed in the testing room Play video games on the computer Prohibited Too distracting to other students Use the computer to research answers to questions they missed Prohibited Security risk with other students still testing Use the computer to communicate Prohibited Security risk that students may transmit item content Use the computer for any other reason Not recommended Talk or signal to other students Prohibited Too distracting to other students and security risk Move about the testing room Prohibited Too distracting to other students Too difficult to monitor 41 Appendix F: Math Resources The DCAS Math Resources are ½ inch graph paper, ¼ inch graph paper, 100 chart, grades 6–8 formula sheet, and grade 9–10 formula sheet. 43 44 45 46 GRADE 6-8 MATHEMATICS REFERENCE SHEET AREAS OF POLYGONS VOLUMES Parallelogram A = bh Cube Rectangle A = bh or A=lw Square A = s2 OR A = s × s Rectangular Prism V = lwh or V = Bh Triangle A= 1 2 bh Cylinder V = πr2 h Trapezoid A= 1 2 h(b1 + b2) Cone V= 1 3 πr2 h Pyramid V= 1 3 Bh V = s3 where B = area of the base where B = area of the base CIRCLES RIGHT TRIANGLES C = 2π r OR C = π d a A = πr2 π= 22 7 b a2 + b2 = c2 OR π ≈ 3.14 SURFACE AREAS Cube SA = 6s2 OR SA = 6×(s×s) Cylinder SA = 2π r h + 2π r 2 c 47 GRADE 9-10 MATHEMATICS REFERENCE SHEET VOLUMES AREAS OF POLYGONS Cube V = s3 Prism V = Bh Cylinder V = πr2 h Parallelogram A = bh Rectangle A = bh Square A = s2 Triangle A= 1 2 bh Cone V= 1 3 πr2 h Trapezoid A= 1 2 h(b1 + b2) Pyramid V= 1 3 Bh where B=area of the base where B = area of the base Sphere V= CIRCLES C = 2π r OR C = π d 4 3 πr3 RIGHT TRIANGLES A = πr2 c a SURFACE AREAS θ SA = 6s2 Cube Cylinder SA = 2π r h + 2π r Sphere SA = 4π r 2 b 2 a2 + b2 = c2 Trigonometric Ratios: sin θ = ac cos θ = bc OTHERS d= (x 2 − x 1) 2 + (y 2 − y 1) tan θ = ba 2 d = rt Interest = principal × rate × time Slope: m = y 2 − y1 x 2 − x1 48 49 Appendix G: Science Resource Periodic Table 51 Appendix H: Worksheet for Scheduling Online Assessments It is recommended that schools have at least one lab or mobile cart where all students in a single class can be assessed at the same time for ease of administration. The online assessment scheduling worksheet on the next page shows how to estimate the number of days needed to administer one opportunity for each student at your school to take the Online DCAS Reading, Mathematics, Science, and Social Studies Assessments, depending on the grade level in which they are enrolled. A typical student will need two sessions of approximately 30 minutes, or about 60 minutes, to complete one DCAS Assessment. 53 54 Step 5 630 ÷ 60 = 10.5 days required for the school to test students once. Step 5 Divide the total number in Step 1 by the result of Step 4. This gives you the total number of days required for your school to test students once. Total Total Step 4 30 × 4 = 120 ÷ 2 = 60 10 10 Step 4 Multiply the results of Steps 2 and 3 and divide by two. 9 9 Social Studies Step 3 The school will test 4 class periods each day of the week. 8 8 Science Step 3 At your school, how many class periods per day will be used for testing? 7 7 Math Step 2 The school has one lab with 30 computers. 6 6 Reading Step 2 At your school, how many computers are available in all computer labs/mobile carts that will be used for the DCAS? 5 5 Grade 4 Social Studies 4 Science 3 Math 3 Reading Step 1 An elementary school has 90 students in grades 3, 4, and 5. Step 1 At your school, how many students in each tested grade will take the DCAS? Grade EXAMPLE FORMULA Appendix I: Handheld Calculator Policy An online calculator is provided for use on the DCAS. The use of a handheld calculator is not required, but if one is used, only approved calculators are permitted for the DCAS mathematics tests in grades 3 thru 10. Students should be thoroughly familiar with the operation of the calculator they plan to use on the assessment. Students should also have experience with the basic paper-and-pencil techniques of mathematics and be able to apply them when technological tools are unavailable or inappropriate. Calculator Use and Restrictions Policy for Grades 3 – 5: •• Grades 3 – 5 may only use a basic four-function calculator (+, -, x, and ÷). The calculator may not have any additional function keys; such as, square root (√ ), sign ( ± ), percent ( % ), etc. Calculator Use and Restrictions Policy for Grades 6 – 8: •• Grades 6 – 8 may not have any function keys which perform mathematical operations involving fractions; such as, the fraction key ( ) or fraction to decimal key (F ⬌ D). Calculator Use and Restrictions Policy for Grades 3 – 10 The following are NOT allowed for the DCAS: •• •• •• •• •• •• •• •• Non-calculators such as cell phones, PDAs, laptops, minicomputers, pocket organizers, etc. Calculators with built in Computer Algebra Systems – CAS. Programs/information stored in a calculator other than those that are factory installed. Proctors must clear calculator memory both before and after each testing session. Sharing calculators by students during a test session. Beaming capabilities. (These must be disabled.) Wireless communication technologies. Calculators having wireless communication technologies may be used if those technologies are disabled. Calculators with QWERTY keyboards or other typewriter-like keyboards or keypads (e.g. Dvorak). Calculators that make noise, have paper tape, need to be plugged in or talk unless these specific calculators are required as an accommodation. Note: When using a TI-Nspire calculator, proctors must invoke the “Press-to-Test” mode at the beginning and end of each test session. This feature temporarily disables all flash applications and calculator files. Allowed Calculators: •• •• •• •• A scientific calculator A non-CAS graphing calculator, with memory cleared both BEFORE and AFTER each test session A non-CAS graphing calculator, enabled in Press-to-Test mode TI-Nspire calculators without CAS are allowed only in the following two cases: 1. with the TI-84 Plus keypad and the memory cleared OR 2. with the TI-84 Plus keypad and enabled in Press-to Test mode 55 Calculator Memory Clearing Students with memory-enabled calculators are not allowed to bring stored examples into the exam, access programs during testing, or store the exam questions for later reference. For this reason, a graphing calculator must either: •• •• have its memory cleared both before and after each testing session, or be used in Press-to-Test mode. Proctors must invoke Press-to-Test mode at the beginning of each test session and exit Press-to-Test mode at the end of each test session. Proctors are required to check calculators before the exam and disable any stored programs and applications on all calculators by either clearing the memory both before and after the exam or by invoking Press-to-Test mode. Please be advised that clearing the calculator memory will delete stored programs or application; students should be told prior to the test day to store all data and software they wish to save on a computer or a calculator not being used for the test. If a calculator can neither have its memory cleared nor be enabled in press-to-Test mode prior to test administration, students are not permitted to use the calculator during the assessment. PLEASE NOTE: Steps to clear most calculators may be found online, in the owner’s manual for the calculator. This is intended to be a general description of what is not allowed. It is not meant to be an exhaustive list of specific calculators, devices or technologies that can or cannot be used on the DCAS. As technology changes this policy will be reviewed and may also change. 56 Appendix J: System Requirements for Online Testing This document was developed by the American Institutes for Research (AIR)® and contains information about hardware and software requirements, including supported operating systems and web browsers for all DCAS applications. This document contains the following sections: •• •• •• •• Minimum Hardware Requirements for Desktop Computers Supported Operating Systems and Web Browsers Requirements for Appropriate Display Help Desk Contact Information Minimum Hardware Requirements for Desktop Computers Your computers must meet the minimum requirements for each operating system as shown in the table below. DCAS applications will function effectively with these minimum specifications. However, faster processors and more disk space will improve overall performance. Minimum Hardware Requirements for Online Testing Operating System Minimum Requirement for Current Computers Windows (2000, XP, Vista, 7, 8) Pentium 233 MHz processor 128 MB RAM 52 MB hard drive Mac OS X (10.4–10.8) Intel x86 or PowerPC G3, G4, or G5 processor 128 MB RAM 200 MB hard drive Linux Fedora Core 6 (K12LTSP 4.2+) Ubuntu 9–12 Pentium II or AMD K6-III 233 MHz processor 64 MB RAM 52 MB hard drive Note: NComputing and Terminal Services are supported on the following platforms: •• •• NComputing is supported on computers running Windows XP. Terminal Services is supported on the Windows 2003 and 2008 Servers. 57 Recommended Minimum for New Purchases 1.3 GHz processor 2 GB RAM 80 GB hard drive Secure Browsers The new secure browsers must be downloaded and installed on all computers that will be used for student testing during the 2013–2014 testing year. The secure browsers from 2012–2013 will not work, and should be uninstalled prior to installing the new secure browsers. The biggest change for the 2013–2014 testing year is the addition of mobile secure browsers for supported Apple iPad and Android tablets. Support for Chromebooks is also available. Refer to the Technical Specifications Manual for Online Testing for instructions on downloading and installing the secure browsers as well as configuring Chromebooks. Operating System Operating System Version Secure Browser Windows 2000, XP, Vista, 7, 8 Windows Server 2003 and 2008 Windows Secure Browser 6.2 Mac OS X 10.4 with PowerPC or Intel 10.5 with PowerPC Mac Secure Browser 5.6 Mac OS X with Intel 10.5–10.8 Mac Secure Browser 6.2 Linux Fedora 6 (K12LTSP 4.2+) Ubuntu 9–12 Linux Secure Browser 6.2 Students will NOT be permitted to log in if they are using the incorrect secure browser. Mac OS 10.4 computers only support secure browser 5.6, regardless of processor type. Some machines with Mac OS 10.5 were shipped with PowerPC processors; others with Intel-based processors. Please ensure you download the correct secure browser for these machines. To determine which operating system and processor your machine is running, go to the Apple (Finder) menu, and click “About This Mac.” The screen will display your operating system version and processor type. Important Information on Supported Operating Systems and Secure Browsers: Microsoft has announced that they will release Windows 8.1 after AIR’s secure browsers for the coming year are released. While the Windows 8.1 release date has not been officially announced, it could come out in the fall of 2013. Consequently, it is not likely that a secure browser for Windows 8.1 will be available for this operating system during the 2013–2014 school year. Please hold off upgrading to this newer operating system on computers that will be used to administer statewide tests during the 2013–2014 school year. 58 Supported Operating Systems and Web Browsers The tables in this section provide an overview of the supported operating systems and corresponding web browsers for each DCAS application. Please note that each application requires pop-up blocking software to be disabled and JavaScript to be enabled. Support of web browsers is also contingent on the machine’s operating system. For example, Windows Vista and 7 do not support Internet Explorer 6. Mozilla Firefox also has stopped providing browser updates for Mac OS 10.4 and Windows 2000. Please check your operating system and web browser versions to ensure that they are compatible. AIR provides support for the browsers listed below. About Firefox AIR conducts quality assurance on the most recent Firefox versions distributed by Mozilla for each system except the Student Testing Site (which requires the secure browser). While you may update Firefox upon new versions being released, AIR encourages you to wait a few weeks to ensure that each system works correctly with the new Firefox version. Warning: If you update Firefox to a new version that has not been thoroughly tested, you will not be permitted to access the Student Interface Practice and Training Site. To learn how to disable auto-updates for Firefox, click here: https://support.mozilla.org/en-US/ kb/forum-response-turning-auto-update. (Caution: You may need to disable auto-updates again after installing a newer version.) Flash is bundled with the secure browser installation packages, and these secure browsers can also be used to access the Practice and Training Site. Note: Flash 10 must be installed to view the Student Practice and Training Tests in a supported Web browser and the Online Test Administrator Certification Course. Student Interface Practice and Training Site Operating System Operating System Version Supported Browsers Windows 2000, XP, Vista, 7, 8 Windows Server 2003 and 2008 Firefox Internet Explorer 9 or 10 Windows Secure Browser 6.2 Mac OS X 10.4 (all) 10.5 (PowerPC) Firefox 3.6 Mac Secure Browser 5.6 Mac OS X with Intel 10.5–10.8 Firefox Safari Mac Secure Browser 6.2 Linux Fedora 6 (K12LTSP 4.2+) Ubuntu 9–12 Firefox Google Chrome Linux Secure Browser 6.2 iOS 6.0+ Safari 6 Mobile Secure Browser Android 4.0+ Chrome 18+ Mobile Secure Browser Chrome 18+ Chrome 18+ Mobile Secure Browser Reminder: To access text-to-speech, students must use the secure browser. (Text-to-Speech is not supported on iPads.) 59 Data Entry Interface and Score Entry Interface Operating System Operating System Version Supported Browsers Windows 2000, XP, Vista, 7, 8 Windows Server 2003 and 2008 Firefox Google Chrome Internet Explorer 9 or 10 Mac OS X with PowerPC 10.4 and 10.5 Firefox 3.6 Mac OS X with Intel 10.5–10.8 Firefox Safari Linux Fedora 6 (K12LTSP 4.2+) Ubuntu 9–12 Firefox Google Chrome Test Administrator Interface, TIDE, Online Reporting System, and Learning Point Navigator Operating System Operating System Version Supported Browsers Windows 2000, XP, Vista, 7, 8 Windows Server 2003 and 2008 Firefox Google Chrome Internet Explorer Mac OS X 10.4 (all) 10.5 (with PowerPC) Firefox 3.6 Mac OS X with Intel 10.5–10.8 Firefox Safari Linux Fedora 6 (K12LTSP 4.2+) Ubuntu 9–12 Firefox Google Chrome Note: For Learning Point Navigator, Internet Explorer 6 and 7 and Safari 3 are not supported. Requirements for Appropriate Display (Monitors) •• •• The minimum recommended screen size is 11.6 inches. The minimum supported resolution is 1024 x 768. Individuals using smaller monitors may need to use vertical and/or horizontal scroll bars to view all information on the screen. Students may also use the Zoom tool to enlarge content on the screen in the following applications: Student Testing Site, Student Interface Practice and Training Site, and Learning Point Navigator. (In Learning Point Navigator, the Zoom tool is available when the student is viewing assignments.) 60 Contacting the DCAS Help Desk For additional assistance, please contact the appropriate Help Desk. When you contact the Help Desk, you will be asked to provide as much detail as possible about the issue(s) you encountered. These details may include the following: •• •• •• •• The student’s ID and/or test results ID Any error code number(s) and message(s) that appeared The computer’s operating system and browser information (e.g., Windows XP and Firefox 11.0) Information about your network configuration (e.g., whether the secure browser was installed directly onto the individual computer, if you are using wireless Internet) The Help Desks are open Mondays–Fridays, except holidays. American Institutes for Research DCAS Help Desk Contact Information Phone: 877.560.8331 E-mail: DCASHelpDesk@air.org Mondays–Fridays (except holidays) Hours: 5:00 a.m. to 10:00 p.m. American Institutes for Research DCAS – Alt1 Help Desk Contact Information Phone: 877.206.7039 E-mail: DCASAlt1HelpDesk@air.org Mondays–Fridays (except holidays) Hours: 7:00 a.m. to 6:00 p.m. 61