Specialty SkinCare I I
Transcription
Specialty SkinCare I I
Specialty Official Publication of the S O C I E T Y O F SkinCare Pamela Hill, RN, Editor P L A ST I C S U RG I C A L S K I N C A R E Winter 2016 S P E C I A L I STS Cutaneous Immunomodulation: A New Frontier in Cellular Regeneration I From the Editor’s Desk I Pamela Hill, RN t is hard to believe that winter is almost here. This newsletter has a wealth of information for the aesthetician and aesthetic nurse. I can’t really tell you which one to read first, as they are all terrific articles with a variety of information. In the main office, Missy and Janet are working hard on the meeting in Las Vegas. As well, your Board of Directors have been contacting and arranging some very informative speakers. The dates are March 31–April 4, 2016 at the Mandalay Bay Hotel in Las Vegas. We are hoping for a big turnout, as Las Vegas is easy to get to and a fun town with outstanding restaurants and shows to fill an evening with excitement! If you haven’t been to a Continued on page 14 Raising the Stakes in Skin Care LasVegas Daniel M. Clary, L.E., C.O.E. t has been well over 40 years since the aesthetic medicine industry, as we know it today, became a unified establishment with a singular purpose: to make the skin look, and hopefully behave, like it’s younger self. However, in our beautification efforts, have we inadvertently ignored skin structure and function, and created a model of theoretical cellular regeneration that has no long-term sustainability to the health of our skin? To fully understand the relevance of this concept, it is essential we start at the beginning of a movement whose ideology has remained mired in an antiquated understanding of skin physiology. The general consensus on cellular senescence is that aging, by definition, is a progressive accumulation of damage at the molecular and cellular level. Barring any chronological and genetic factors, it is extrinsic aging that the movement in question was founded. When the integument is exposed to harsh environmental aggressors, including but not limited to, UV overexposure, chemical toxins, carcinogens and pollutants— a cascade of biological processes are Continued on page 14 SPSSCS Board of Directors 2015–2016 Nina Spadaccino Donna Erb Shay Moinuddin, MHA, RN, CANS Secretary/Treasurer Member-At-Large Lizabeth Clouse, RN, CPSN Susan Eldridge Karen Menard, RN Cindy Steele, LA, NCEA Pamela Hill, RN Elena Reyes-Nelson, C-RMA, RST President Member-At-Large President-Elect Complete Program Information Inside activated that become the catalyst to the acceleration of the aging cell. The mechanism of action pioneered in the late 1960s to rejuvenate classically aged skin was based on the premise that further injury of this damaged tissue, and it’s subsequent wound healing response, would provide a method of cellular regeneration that, in theory, was therapeutic enough to reward a statistically significant change in its appearance, while being seemingly gentle enough as to not cause major harm. What I propose is that the gold standard mentioned above, actually does more harm to cutaneous health than good, as it completely disregards the skin’s most basic function, to protect and defend. Since the birth of this aesthetic medicine specialty, our comprehension of skin physiology has evolved at an exponential rate. Given this fact, our approach at treating hallmark photo aging symptoms has yet to catch up. The disconnect between mainstream modality and providing the skin with what it needs to maintain homeostasis, has never been more heightened. Member-At-Large Vice President Parliamentarian Craig W. Colville, MD ASAPS Advisor Renato Saltz, MD ASAPS Advisor Immediate Past President SPSSCS Central Office • 11262 Monarch Street, Garden Grove, CA 92841 • www.spsscs.org 562-799-0466 or 800-486-0611 • Fax 562-799-1098 • email: info@spsscs.org 1 THE PRESIDENT’S MESSAGE Nina Spadaccino T he cold winter months bring more than just a healthy rosy glow to the cheeks. Uncomfortable dryness, flaking and cracking can occur to the skin if not properly treated. Now is the time to prepare your patient’s skin for the snow, dry air and freezing temperatures. Here are just a few tips to help boost your patient’s winter skin care regimen. • Recommend a complimentary “Seasonal Skin Analysis” to your patients. At that time, analyze the skin and troubleshoot their current skin care regimen by recommending products that can help shield the skin from the winter’s assault. • Recommend an oil-based rather than a water-based moisturizer. The oil will help Become a Fan Search “Society of Plastic Surgical Skin Care Specialists” to find us. Save the Date to create a protective layer on the skin that retains more moisture. You can also suggest products that contain humectants that attract moisture to the skin. Typically, creams over lotions in the winter months. • Sunscreen, Sunscreen, Sunscreen!!! The snow glare and winter sun can be very damaging to the skin. Recommend your favorite sunscreen that contains a moisturizer for extra hydration. • Don’t forget the hands! With thinner skin and fewer oil glands on the hands, drying and cracking is very common. Suggest your favorite hand cream and a pair of warm cozy gloves to help protect their hands. • Recommend an impressive lip balm and your patients will be well prepared for the great outdoors!!! Stay warm and hydrated!!! ▲ Are You Interested in Advertising in Specialty Skin Care? PLEASE CONTACT THE SPSSCS CENTRAL OFFICE FOR COMPLETE INFORMATION 22nd Annual Meeting 562-799-0466 Mandalay Bay Hotel Las Vegas, NV OR VIA E-MAIL MISSY@SURGERY.ORG. March 31– April 4 2 Karen Menard, RN Chair, Membership/Mentor Committee Welcome New Members Rhonda D. Abadie—Metairie, LA Courtney Albritton, MPA, PA-C—Cedar Rapids, IA Chantel Bales—Metairie, LA Julia Denise Branch, RN, BSN—Greensboro, NC Talor Coughlin—Nashville, TN Emily de St. Pierre—Naples, FL John F. Diaz, MD—Beverly Hills, CA Angela Gary—Rapid City, SD Anna Gianardi—Santa Fe, NM Heidi Glood, RN—Rapid City, SD Sharon Gordon—Bryn Mawr, PA Lisa Grollman, RN—Chevy Chase, MD Alexandra Hildebrand—Wichita, KS Kelly Imperi—Gainesville, FL Greta Ledford, RN—Lake Oswego, OR Cuffie McManis, LE—Houston, TX Amy Pasion, RN—Chevy Chase, MD Marlene Pietrocola, RN—Wichita, KS Ashley Pomerville—Houston, TX Melissa Qualle—Modesto, CA Erin Riddle, CIDESCO—Greenville, SC Meghan Rundell—Birmingham, MI Elizabeth Stanco, LE—San Jose, CA Emily T. Stewart, APN—Nashville, TN Vanessa Willams—Tucson, AZ Cynthia D. Wood, LPN—Tucson, AZ Member Profile: Jennifer Derry PITTSBURGH, PA I never had flawless skin growing up. Covering blemishes was just a part of my daily routine. I read through countless beauty magazines, tried every product, and mixed up potions to fix my skin. I loved telling friends and family what they should be using and wanted to hear what new thing they were trying. In my teens I looked at skincare as more of a hobby and never realized it could actually be my career. While in college I started working part-time for a prestigious local plastic surgeon. I was impressed by his surgical skill and the treatments offered in their skincare suite. I was fascinated by the facial peels and variety of skincare products. I would offer to be the guinea pig any chance I got! I graduated with my Bachelor’s degree in Communications/Marketing and started working full-time at Radio Disney. I managed to still work part time at the plastic surgery office on my days off, I just loved being a part of such a great team that helped people feel better about themselves. My office manager approached me with an offer to become a permanent part of that team. She could see that I really felt at home when talking about the skin and that I had a growing passion for all things related. I decided to go back to school and get my Estheticians license and start full-time at the office. It’s crazy where life takes you, but it has been such a wonderful decision. Nine years later, I am now the Skincare Manager as well as a participating skincare specialist, and oversee all our office marketing and promotions. I SOMETIMES FIND MYSELF THINKING ABOUT THAT YOUNG GIRL ALWAYS TRYING TO FIX HER SKIN. NOW I LOOK IN THE MIRROR WITH THE TOOLS TO NOT ONLY HELP MYSELF, BUT HELP OTHERS. I have been lucky enough to experience so many advancements in skincare over the years. From just offering microdermabrasion and micropeels when I first started, to today, where I am proud to say our office now performs over ten different types of peels, microdermabrasion, oxygen facials, body treatments, laser resurfacing, IPL, laser hair reduction, acne treatments, and coolsculpting in our skincare suite. I am a huge believer in not only helping a patient with their skin but educating them as well. I try to view each patient’s needs individually and create a specialized program that fits their wants but also their lifestyle. Everyone’s skin is so different, just like their personalities, so I believe that you need to take all of that into consideration when making a Patient Treatment Plan. I do have a special place in my heart for patients dealing with acne or hormone-related skin issues. We have a tendency to connect and 3 seeing them feel better about themselves makes my job very rewarding. I really think that is a big part of being successful. I have been able to apply my college degree by overseeing our Facebook and Twitter accounts, online blog posts, and aiding in the design of our practice App. I have also had the opportunity to share information about skincare through local radio and television interviews. I sometimes find myself thinking about that young girl always trying to fix her skin. Now I look in the mirror with the tools to not only help myself, but help others. I am virtually new to the SPSSCS starting in 2011. I have been so impressed with the people involved and proud to belong to such a respected organization. I remember coming back from my first meeting held in New York City. I was constantly reviewing my notes and giddy to try out and research all the new things I had learned. That is what makes this career so special, it is always new and exciting. I am happy to be a part of an organization that shares that passion and drive with me. ▲ W Social Media for Skin Care Promotion Ryan Miller ould you like to connect better with your existing patients, retain your best clients and attract more like them, and play an active part in the growth of your practice’s skin care business? Then our challenge to you is to step up the role you play in your office’s social media. Did you roll your eyes? We understand your skepticism given the early hype surrounding social media. Marketing on sites like Facebook and Twitter is a longterm strategy; it can take years to develop the fan base, habits and skills to tap the full potential of social media. But we’ve proven that practices can consistently achieve a positive return on their social investments and reap the added benefits of reputation protection and improved search engine rankings. We want you to benefit from the lessons we’ve learned collaborating with plastic surgery skin care specialists over the last decade. TAKE SOCIAL SERIOUSLY Social media presents an exciting opportunity to strengthen relationships with your existing clients and to attract new ones. It also comes with risks. Since social media has become commonplace in aesthetic practice promotion, we have seen practices drawn in to lawsuits, patients accidentally pitted against well-meaning practices, and staff members forced to resign after foolish missteps in social space. How can you avoid the most common mistakes? • Distinguish between your personal and professional social media activities, and take care never to mingle the two. • Respect patient privacy, always follow HIPAA guidelines, and secure consent before posting content. • Be clear about who is allowed to post in the name of the practice, and the type and tone of your content. • Identify which posts should be escalated to the attention of the medical director or practice manager. We don’t want to scare you, but beneath social media’s casual, friendly exterior lies a great deal of power that must be wielded carefully. WHAT’S WORKING FOR SOCIAL SKIN CARE PROMOTION Practices succeeding with social media are mindful of more than its risks. Our clients who find the most success with promoting their non-surgical services through social media have these things in common: • They post consistently and at least 3 times a week • Their posts routinely feature photos and videos of the doctors, patients and staff • They actively reply to comments, reviews and messages • Their posts are dominated by engaging and informative content rather than self-promotion These practices don’t have staff dedicated to social media and they don’t have more free time than you do. They have simply found the right inspiration and mastered tools that streamline their weekly social media contributions. INSPIRATION AND TOOLS TO SIMPLIFY POSTING Today there are 2 types of content that seem to outperform all others: photos and videos, specifically those that showcase staff or patients (with consent of course). So keep your iPhone handy and refer to our 8 favorite ideas the next time you feel at a loss for posting inspiration: • Celebrate staff milestones (birthdays, anniversaries, and certifications) • Show staff or patients receiving treatments or during follow-up visits • Share staff life events (travel pictures, wedding photos, photos of new babies) • Capture moments during tradeshows or industry training events • Highlight your favorite products and treatments (don’t forget to discuss candidacy, benefits, or the best applications) • Repurpose before-and-after images and testimonials • Answer a question you were asked in consult • Address hot topics or misinformation in the popular press Continued on Page 14 44 Three Vital Reasons for Creating the Right Before-and-After Photos Cheryl Whitman T here are three vital reasons for creating the right before-and-after photos for your website, and for in-practice photo albums. Each of these reasons help bring more business into your practice, and create more satisfaction among patients. In today’s intensely-competitive aesthetic market, the importance of having the right photos cannot be overstated. REASON ONE: CREATING TRUST For any practice, the most important— and the most risky—patients are first-time patients. They don’t know what they’re getting into, or what to expect. Not having been treated by the physician, their insecurity over having a first or another aesthetic procedure is compounded by their fear of the unknown… doctor. Consults are trust-building, but if a prospect hasn’t been pre-sold by either a family/friend recommendation or by the practice website, they may not show up at all. An exceptional set of before-and-after photos is a remarkable trust-builder, because, done right, it shows the doctor at his or her best. However, most websites fail to deliver on “done-right” before-and-after photo galleries, usually by “glamming it up”— using clothes, hair-styling and cosmetics to artificially “enhance” the “after” photos. When people see through this, trust is significantly eroded. In Hollywood, each movie or television production company has someone on-set who is responsible for what’s called “continuity”—to make sure that scenes shot at different times and dates match up. The actress is in the same position on the same set, and she has the same hair-style, the same clothing, the same make-up and the same accessories. Take a page out of the Hollywood playbook and have someone with a discerning eye make very sure that the ONLY difference between “before” and “after” is the results of the procedure. Background, clothing, hair and make-up, lighting—all must be the same, with only the procedure highlighting the difference. That comes across as honest, and it builds credibility. Two other things you can do is write a sentence or two with each before-and-after, noting the problem—and the solution. This helps prospects better understand what was done, and why. The other credibilitybuilder—though not always possible—is to have a comment from the patient herself, praising the results and giving her name. If she’s willing, don’t list her as “J.R. from Oklahoma”… but instead, give her name: “Janet Rankin from Tulsa.” REASON TWO: MANAGING EXPECTATIONS One of the most significant challenges with new patients is helping them to realistically see what is possible—and at least give her a hint of what is not possible. In sales, and in aesthetics, it is far better to deliver more than the patient expects, rather than over-promising and under-delivering. Effective before-and-after photos allow the doctor to manage expectations during the consult, by pointing out what is possible, while explaining what is not possible. REASON THREE: ASSISTING PATIENTS IN DECIDING WHAT THEY REALLY WANT Some patients think they want the moon, the stars and the sun—they think they want an extreme aesthetic makeover. However, an effective before-and-after gallery or photo album allows the doctor to sell the “less is more” approach to a more natural kind of aesthetic procedure. This may should like “managing expectation (Reason Two), but it is both different and vital. Before receiving an aesthetic procedure, the patient should know what she really wants, so she’ll be thrilled when the doctor actually delivers on the treatment promise. 55 CONCLUSION Creating trust is obviously the most important pre-sale step any doctor must take. Prospects who don’t “trust” are unlikely to become patients—and for good reason. While the consult is the ultimate arbiter of trust—where the doctor uses his or her charm, experience, empathy and understanding to create a sense of confidence and trust—without a beforeand-after gallery that will help persuade the prospect to call for a consult, business will be lost. In marketing, this is known as “opportunity cost”—the business and patients you lose when a prospect doesn’t call for a consult. A strong before-and-after that is believable, credible and truly informative will overcome the risk of incurring a punitive “opportunity cost” and strengthen your practice as a business. It will create satisfied clients—and that, in turn, creates both return business and valuable patient-to-prospect referrals. The information found in this article is based on a fuller discussion of this issue found in the latest edition of Cheryl Whitman’s ground-breaking book on marketing and managing aesthetic practices, “Beautifully Profitable/Forever Profitable,” available from Cheryl’s website www.beautifulforever.com or from Amazon.com. ▲ Don’t Be Afraid of the Dark Pamela Springer T he population of the United States is rapidly become more ethnically and racially diverse. Aesthetic medicine providers are now faced with a growing population of rapidly changing complexions looking for surgical and non-surgical treatments. The concern is many providers in their initial training have not been exposed to skin assessments based on observation and quantitative methods to support implementation of advance treatment modalities. SKIN ASSESSMENT There are many dermatological studies being performed on the structure, as well as the function of skin of color. With the blending of races, it has become impossible to see where white skin ends and the darker skin begins. Progress is being made, during the last two decades to better understand the mechanisms that regulate skin color differences. Research shows that some of the obvious factors of darker skin are that it is smoother and firmer to the touch, appears to age less radically than white skin, showing fewer wrinkles in middle age, and has a resistance to dermal elastosis, when exposed to ultraviolent radiation. The following is a short overview of skin of color vs. white skin physiology provided by researchers attempting, through ethnic-related skin research, to achieve a better understanding of the different responses of global skins. Epidermis • Stratum Corneum—Even though the stratum corneum equals the same thickness when comparing skin of color with white skin, the cells are more compact with about 22 layers seen in darker skin versus only 17 cell layers seen in white skin. There is a higher rate of lipid content and greater cellular cohesion, lending to a more resistant barrier and less permeability to certain ingredients. Some studies showed a greater increase of transepidermal water loss (TEWL), especially in climates with high humidity. The areas TEWL was seen mostly was in the face, scalp, forearm, back and inner thighs. When compared with lighter skinned Caucasian, Hispanic and Asian— darker skins spontaneously desquamated and had the lowest amount of ceramides in the stratum corneum with Asian skin having the highest. Also noted was pigmented skin had a lower pH when compared to other skin types. This may be in correlation to the excessive dryness seen in darker skins due to TEWL. 6 • Basal or Stratum Germinativum—The process of producing melanin is called melanogenesis. This begins in the stratum basale or stratum germinativum, which houses specialized cells called melanocytes. Melanocytes produce melanosomes, the pigment granules that produce skin color. The number of melanocytes is the same in all skins, whether African American, European, Asian or Hispanic. To differentiate lightness or darkness, these cells are genetically coded to produce a light or dark hue. Those of European or mixed heritage will have a decrease in the stimulation and pigment color in the melanosomes and will produce skins of lighter hues. Individuals whose ancestral backgrounds are found in regions that have extreme UV exposure are predisposed to an increased production of concentrated pigment cells and will produce skins of darker tones. This high concentration of melanin in darker skin tones has the ability to produce excessive amounts of pigment, following trauma. SPECIFIC SKIN CHALLENGES While the general population requires anti-aging products, the Global Skin tones IV–VI consumer requires specific products formulated to eradicate or diminish excessive melanin deposits. Other common conditions are dry, rough skin, generally called “ashy skin” and pseudofolliculitis barbae, known as razor bumps. High melanin content helps to protect skin of color from solar skin conditions and environmental aging. As a result, these disorders are not always a major concern for pigmented melanin-rich skin. Common pigmentary disorders stimulated by heat, irritation, trauma, chemicals, medical conditions remain the hallmark of skin of color. In many cases, melanin inhibitors such as hydroquinone, arbutin and kojic acid are used to target tyroinase, the key regular of melanin production. However, these inhibitors of tyrosinase may lack the efficacy due to the more compact cells and thicker cell layers seen in darker skin. For deeper penetration of these inhibitors, removal of cohesive layers should begin with an enzyme that will reduce the corneocytes without stripping the protective layer. The mechanism of the stratum corneum provides the first line of defense in relationship to shielding outside elements from entering the body. Although there are different responses to irritants in different ethnic groups, the myth is that skin of color is less prone to irritation than white skin. When removing the outer layers of the stratum corneum, skin of color was found to have an increased irritancy level to certain chemicals. Ingredients with “moisturizing” abilities and which are gentle to the skin, relieves irritation. It is important to use product elements that will not cause disruption of the skin’s barrier function. HOME CARE MANAGEMENT PRODUCTS Skin of color becomes highly reactive to certain surfactants found in cleansers. They remove the outer layers of the stratum corneum and increase the irritancy levels. The high detergency of sodium lauryl sulfate and ammonium lauryl sulfate tends to leave Asian and darker skins acutely dry. It’s important to recommend cleansers that visibly lift dirt, oil and impurities while pulling in hydration and other nutrients into the tissues. Products formulated with topical niacinamide, the skin’s barrier becomes more resistant to the damage caused by destructive agents, such as sodium lauryl sulfate. Lotions work well with any short-term irritation; however lotions generally are more aqueous with low oil content. Any long-term inflammation, such as contact dermatitis, caused by the exposure to surfactant solutions, responds best with oil-base ingredients traditionally used in creams and ointments. A survey reported by the Medscape Dermatology reported dermatitis is a common dermatologic diagnosis in black and Asian patients when compared to white patients. The acid mantle repair process can take from 2 to 4 weeks with the proper professional protocol with the use of enzymes, and hydrating ingredients. An occlusive moisturizer is needed to lock the hydration into the skin. These products must be included in the overall treatment plan prior to a chemical peeling agent. SUMMARY: Defining the difference in darker skin physiology has been difficult. Demographics have changed considerably over the past 50 years, but with the increase of a multi-cultural population, product formulators are researching the genetics and physical differences of melanin-rich skin in comparison with white skin. A key aspect is in understanding the complexity of the melanogensis pathway and the deposition of pigment within both darker and lighter skin types. Research has been limited, but researchers remain 7 optimistic that additional products will be available targeting the growing needs of the global community of people with melanin-rich skin. What is known about melanin-rich skin is that the skin is: • hypersensitive and highly reactive to certain agents • prone to large amounts of pigment particles at an inflamed or irritated site. • vulnerable to transepidermal water loss with higher temperatures and humidity • highly keratinized so there is less permeability of certain topical agents • not protected from the sun due to a lack of diligent compliance Skin, whether black or white, is a living organ. Application of penetrating ingredients will influence or modify the upper layers. The question is, will the ingredients enhance the skin, cause a reaction, or do nothing at all? Ingredient selection, ingredient knowledge, and ingredient reactivity must be properly understood before products are administered to pigmented skins. Today, aesthetic professionals are on the cutting edge of a whole new market opening up to them. Understanding the methods of skin care and the reactions to the products you should use on skin types IV to VI is imperative if you plan to tap into this growing market. A melting pot of clients are just waiting and wanting to be introduced to professional protocols and products that will reveal and enhance their natural glow. Pamela Springer, a licensed aesthetician, educator and author, is one of the leading experts on ethnic skins. She trains aesthetic medicine providers the concept of global skin analysis based on observation, quantitative methods and modalities that lessen the potential risk factor for all patients. For the past 20 years, Pamela has invested her acquired knowledge of this untapped market to research specific ingredients, formulations and treatments targeting the skin care needs of pigmented skin. In 2009, Global Skin Solutions was launched; dermatology tested and recommended corrective skin care product line. She believes “Every skin deserves to be flawless!” For questions or more information on medical aesthetic provider training: 855-290-5450 or email: info@pamelaspringer.com. For product information visit: www.globalskin-solutions.com ▲ I Get Ready for Skin Care 2016 t’s time to start thinking about next year’s Annual Meeting in Las Vegas, Nevada. You want to attend but your budget is tight. Have you considered asking your boss for assistance? The idea is not as unrealistic as you might think. Each year many of the registration forms we receive have been submitted by plastic surgeons on behalf of their staff members. You want to ask but you aren’t sure how to approach the situation. You can start by preparing a short presentation and be ready to discuss the following: THE ANNUAL MEETING BROCHURE Using the brochure as an outline, discuss the dates of the meeting, the estimated costs—registration, hotel, flight and meals—and remember to point out that there are discounts for early registration. Review in detail the schedule of educational courses that will be offered and how they apply to you and the practice. HOW THE PRACTICE WILL BENEFIT Explain the positive impact that attending the meeting will have on your level of knowledge and performance. More education for you means better service to your clients. Be sure to mention that the knowledge you gain at the meeting will be shared with the rest of the staff. WHO WILL ASSUME YOUR DUTIES Who will fill your position while you are away? This will be of concern to your boss so have a plan in place. Who fulfills your obligations when you take a vacation? Perhaps you could suggest making similar arrangements. Keep in mind your boss’s perspective and that he or she is in business to make a profit and that any investment is made with anticipation of a return. As you discuss the above items, think in terms of ‘return on investment’. The knowledge you bring back and pass on to your clients and staff will be the ‘return.’ It doesn’t hurt to ask. If your boss says ‘No’ you’ve lost nothing, but that possible ‘Yes’ would make it well worth the effort. Good luck and we look forward to seeing you in Las Vegas! ▲ Raising the Stakes in Skin Care LasVegas 22nd Annual Meeting March 31– April 3 Post-Meeting Courses April 4 Mandalay Bay Hotel Las Vegas, NV SOCIETY OF PLASTIC SURGICAL SKIN CARE SPECIALISTS 8 WWW.SPSSCS.ORG It’s All About the Education and Networking! T he Society of Plastic Surgical Skin Care Specialists is pleased to invite all nurses, aestheticians, office and skin care clinic administrators, and other medical professionals working within the field of plastic surgical medical skin care to attend “Skin Care 2016—Raising the Stakes in Skin Care,” our 22nd Annual Meeting. This program encompasses all aspects of skin care management featuring presentations by your professional colleagues and experts. Sessions will include ample discussion time for attendee participation. Exhibits displaying the latest advancements in skin care products and services will be available during breakfasts, coffee breaks, and luncheons. Skin Care 2016 Learning Objectives Hotel Information Additional guest rooms are available at the Delano and Luxor Hotels. The purpose of the activity is to enable to learner to: 1.Apply scientific principles and rationale to formulate effective, results-oriented skin care treatment programs. 2.Describe practices and behaviors that will minimize the risks and liabilities of skin care practice in a medical environment. 3.Employ techniques, recommendations for treatment modalities, and the use of specialty products to assist in the treatment of problematic skin conditions. 4.Integrate proven business practices and strategies into your skin care practice to provide exemplary service and evaluate its success. 5.Recognize plastic surgical skin care as an integrative therapy to enhance plastic surgical patient care outcomes. Exhibits Available During our breakfasts, lunches and breaks, make time to visit all the exhibits and hear about the latest products and services available to benefit your practice. Hotel reservations may be made through the Society’s website: www.spsscs.org/hotel. All meetings will be held at: Mandalay Bay Hotel and Casino 3950 S. Las Vegas Blvd. Las Vegas, NV 89119 702-632-7777 Book your room reservations early! The reservations deadline is March 8, 2016 or until the room block is filled. The Importance of WHY!!! An educational journey presented by Michelle Cox Turley Did you know that research shows people with the highest quality of knowledge are the ones who routinely ask, “Why?” Did you know that knowing WHY dramatically affects where you begin and where you end in business and in life? And, discovering WHY can give you exactly what you want and how you want it? Keynote Speaker, Michelle Cox Turley, has been reviewed as, “inspiring, funny, entertaining and powerful.” She will take the SPSSCS audience through a high-spirited and engaging keynote presentation where you’ll discover the difference in the WHY/WHAT/HOW approach 9 to business and life. Through her talk, Michelle will lead us on a journey to discover how starting with purpose dramatically effects your business structure and your patients. Join us to discover your WHY and walk away with a captivating statement that defines you and your business. Michelle has been seen on stages throughout the US and Canada as a speaker and entertainer. Her unique experience as a stage performer and motivational speaker combined with 23 years as a medical skin care specialist will give the SPSSCS audience a unique, powerful presentation that teaches, informs and entertains. PRELIMINARY PROgRAM Thursday, March 31 8:30 am – 12:00 pm Board of Directors Meeting 9:00 am-6:00 pm Registration Open 1:00 pm – 5:00 pm OPTIOnal PRE-MEETInG COURSES (Ticket Required) 6:00 – 9:00 pm Industry Symposium Hosted by Galderma—learn the artistry of lyft to lips Please join the galderma Aesthetic & Corrective team as expert faculty present on the injection techniques of our exciting products, Restylane® Silk and Restylane® Lyft. Dinner will be provided. This event is not sponsored or endorsed by the SPSSCS. 1:00 – 5:00 pm Microneedling in the Medical aesthetic Practice Thomas Hitchcock, PhD 4 hours Fee: $100.00 Description: For those just beginning to explore microneedling or those looking to hone their skills, this course will provide a broad overview of microneedling, also known as collagen induction therapy. Modern microneedling has been practiced for decades, yet has just recently come into favor in the medical aesthetic community. This course will cover the history of microneedling, its mechanism-of-action, the medical literature, and complementary skin care. This year’s course will include updated information from last year’s course. 3:00 – 5:00 pm no Fear, Just Fun! The Fundamentals of Cannula Use: Tips, Techniques and Mantras M. K. Maloney, RN, CANS 2 hours Fee: $75.00 Description: Making the switch from the use of needles to cannulas can be an intimidating transition. As aesthetic practitioners, we are all used to working at a certain speed. And we are all afraid of going through what is known as the “learning curve,” as generally that experience contains a few negative or difficult outcomes/ obstacles. The evolution of injection techniques and products is moving at the same speed of smartphone technology! If you do not keep pace through education and practice, you are likely to be stuck in the past, and risk potentially losing patients. Through the use of video clips, anatomical PowerPoint slides, and “hands on” skin simulation stations utilizing cannulas, M. K. Maloney will introduce some helpful tips and techniques that she picked up when she first began to use cannulas. The rationale for cannula use and size, knowing the right plane of injection, and the theoretical reduction in bruising will also be discussed. Friday, April 1 6:30 am – 5:15 pm Registration Open 7:15 – 8:00 am Continental Breakfast 7:30 – 8:00 am Mentor/Mentee Breakfast Meeting 8:00 – 8:20 am SPSSCS Presidential Welcome Nina Spadaccino 8:20 – 8:30 am Presidential award for Distinguished Service Nina Spadaccino 8:30 – 9:30 am Keynote Speaker Presentation: The Importance of WHY Michelle Cox Turley 9:30 – 9:50 am Secrets of the Stratum Corneum Daniel Clary, LE, COE 9:50 – 10:10 am Coffee Break in the Exhibits 10:10 – 11:00 am Microneedling Update—Clarifying the Regulation of Medical Devices Marc Sanchez, Esq 11:00 – 12:00 pm Melanogenesis: Physiological Pathways and Treatment Programs Candace Noonan, LE, COE 12:00 – 12:30 pm Member Business Meeting 12:00 – 1:30 pm nA One Degree—Your Best Successory Kyle Mills This is an empowering session to elevate communication and interactions for impact. In today’s world, the average successful individual is exposed to roughly 4,000 marketing messages each day. We will take a deeper look at how to strengthen the most powerful tool in medical aesthetics, word of mouth, by increasing results, retention and ultimately revenues without increasing marketing/advertising budgets. Learn how to identify and strengthen an industry’s, the practice’s, and ultimately your brand. nB How to Start and Grow Your Practice Kathy Jones, BSN, RN, CPSN Contemplating starting your own practice? Acquire the information needed in a step-by-step approach. Determine your role for the company to create a balance between administrative and clinical. Learn what drives patients to your door and keeps them there. Discover the top 10 low cost/no cost ways to grow your practice. nC 7 Best Kept Secrets for Marketing Cosmeceuticals In Your Practice Cheryl Whitman How do you stand out from the competition? How do you become seen, not only as different, but better—more creative, more innovative, more distinctive and more on-target and focused? One way to do this is to create, brand and promote proprietary skincare and body care product lines—ones that not only build your brand, but also build your ROI. In this Breakout Session, you will learn how to find the right product for your patient base, market your branded or private-label product line, and train, motivate and compensate your staff. nD Understanding and Treating Photoageing with a Focus on Pre and Post Operative Care for Better Results Franck Joly, LAc, MTOM Learn the secret to enhanced results and patient satisfaction. Active molecules of Vitamin A (Retinoic Acid) and Vitamin C (L-Ascorbic acid) are very challenging forms to use topically before and after surgery because of their harsh topical side effects that often make the skin extremely photosensitive. This scientific presentation will offer you new perspectives on how to provide your patients with better and safer skin treatment options, pre- and post- operatively. 2:45 – 3:15 pm lunch in the Exhibits Coffee Break in the Exhibits BREaKOUT SESSIOnS Peels: Body Parts and Skin of Color 1:30 – 2:45 pm 3:15 – 3:45 pm John Kulesza 10 3:45 – 4:15 pm 12:00 – 1:00 pm Inflammaging: Inflammation and accelerated Skin ageing lunch in the Exhibits 4:15 – 4:50 pm goesel Anson, MD Chiza Westcarr, BSc Melasma Mystery Kristy Van Beek, BSc 4:50 – 5:00 pm Scholarship Winner—announcements Adjourn 5:00 – 6:30 pm Welcome Reception 1:00 – 1:25 pm approach to Skin Care Ingredients 1:25 – 1:50 pm Don’t Be afraid of the Dark: Reduce Risk—Enhance Results for Skin of Color Pamela Springer, LAE, LI 1:50 – 2:20 pm The aging Male Face Steve Yoelin, MD 2:20 – 2:30 pm Saturday, April 2 7:00 am – 5:30 pm Registration Open 7:30 – 8:00 am Continental Breakfast in the Exhibits 8:00 – 8:30 am announcements—adjourn 2:30 – 3:00 pm Coffee Break in the Exhibits 3:10 – 5:00 pm SKIn CaRE SPECIalIST ROUnDTaBlES 1. Microchanneling for the Beginners Chotsie Adney The advantage of Introducing Trauma when Injecting Dermal Fillers 2. Treatment Modalities to Keep Patients Interested 8:30 – 8:40 am 3. Post laser Regimens to aid in Patient Healing Leslie Fletcher, RN Combination Therapy: Mechanical Resurfacing with Topical application Indicated for Melasma/Pigment Laura McDermott, BIS, LE, MA Donna Erb Jennifer Derry Patrick Sullivan, MD 6. against all Odds: Fighting Direct-to-Consumer Sales 9:15 – 10:00 am Tiffany McCormack, MD 10:00 – 10:20 am Coffee Break in the Exhibits 10:20 – 11:50 am PanEl: FaT REDUCTIOn Moderator: Cindy Steele 10:20 – 10:50 laser Body Contouring Barry DiBernardo, MD 10:50 – 11:20 non-Surgical: Cryolipolysis Jennifer Harrington, MD 11:20 – 11:50 non-Surgical: Radio Frequency Miles graivier, MD 11:50 – 12:00 Q&a At SkinMedica®, an Allergan company, our vision is to advance the science of skin rejuvenation by harnessing the body’s own healing power. Our goal is to partner with you in delivering remarkable outcomes for your patients. Please join us to celebrate the launch of our latest exciting new innovation! Dinner will be provided, as well as samples of some of our products. On-site registration is available: we look forward to seeing you there! This event is not sponsored or endorsed by the SPSSCS. Elena Nelson, C-RMA, RST 5. How to Correct Scars and Vitilago Micro Focused Ultrasound 6:00 – 9:00 pm Industry Symposium Hosted by SkinMedica/allergan—a new approach in Topical Hyaluronic acid: Going Beyond Instant Benefits to Restore Epidermal Ha 4. Hormonal Skin Issues 8:40 – 9:15 am How Do We Choose the Best Protocol for neck Rejuvenation? • Recognize and identify areas of vasculature pathways that should be considered when injecting dermal fillers in order to avoid complications of intravascular injection and possible tissue necrosis • Learn how to avoid, recognize and manage complications associated with neuromodulators and dermal fillers Course includes hands-on injection on cadaver head Rose Marie Beauchemin Jeannine Dabb 7. Diet, anxiety and acne Cindy Steele 8. Compensation and Discounts Susan Eldridge 3:15 – 6:00 pm nurse Injectors’ Cadaver lab Al Aly, MD Fee: $150 (Advance Registration Required) Space is limited—first come, first served! Must be an RN, PA or NP to register Course objectives: • Identify the anatomy of superficial facial muscles, fat pads, arteries, veins and nerves • Recognize signs of facial aging by noting areas of volume loss and bony structural changes • Discuss depth, function and surface landmarks for injection of muscles with neuromodulators 11 “My nurse and three master aestheticians have attended the Skin Care Meetings. They benefitted from them in so many ways, but especially they learned from doctors, nurses, and other aestheticians what works and what does not for skin care, treating pigmentation and other skin conditions. They enjoyed the wide variety of panel speakers, the multidisciplinary approach to education and found the meetings very informative.” —Renato Saltz, MD— Past-President, ASAPS PRELIMINARY PROgRAM Sunday, April 3 Cosmetic Medicine 2016—The Power of Cosmetic Medicine: Skin Care to Fillers 7:30am – 5:30pm *Educational Bonus Presented by ASAPS Featuring Live Patient Demonstrations 8.5 CME Credits *Included in your SPSSCS registration fee. Course will be held at the Mandalay Bay Hotel. Co-Chairs: Michael Kulick, MD and Z. Paul Lorenc, MD Presenters: Julius Few, MD, Miles graivier, MD, John Hoopman, CMLSO, g. Jackie Yee, MD (Additional Faculty will be added and are subject to change) Course Description: This comprehensive course, designed for plastic surgeons and those who assist in their practice, begins with an update on ablative technology for facial rejuvenation. The faculty will discuss wavelength vs. method of delivery and the protocols of single vs. multiple treatments. A panel will review the complications and controversies surrounding ablative devices. Time will also be spent focusing on pre/post maintenance strategies with topical agents and their impact on ablative technologies. Attendees will have the opportunity to participate in the Technology Rotations which will feature specific devices. The goal of the rotations is to give attendees a closer look at relevant devices and learn specifics for better and safer patient outcomes. The afternoon begins with a focus on new treatment options for rejuvenating the aging neck as well as a review of. This will be followed by panel discussion on Safe Injections—What Have We Learned as well as an opportunity for the faculty to review what they are doing differently now vs. one or two years ago. The Monday, April 4 faculty will review their approach to facial rejuvenation followed by live injection demonstrations on specific facial areas. This includes a focus on lips, perioral rebuilding and enhancement, options for replacing lost volume and hand rejuvenation. Each injector will be challenged by his/her peers to present a variety of options for their patient and will be ready to defend their final treatment plan. Learning Objectives: 1. Critically assess the array of ablative technologies available and discuss how to safely and effectively incorporate these into your practice. 2. Explain strategies that you can use to incorporate skin care into pre/post and maintenance protocols with ablative devices. 3. Describe emerging techniques/products used to rejuvenate the aging neck 4. Identify injection techniques that have demonstrated safe and satisfactory patient outcomes for facial enhancement and/ or rejuvenation 5. Implement strategies to minimize and manage adverse events of facial injectables including bruising, infection/biofilms, and lumps and bumps. Agenda: • Discussion: Is it the Wavelength or the Method of Delivery? Single vs. Multiple Treatments • Ablative Devices: Complications and Controversies • Factors Impacting Pre/Post Maintenance Strategies with Topical Agents • Technology Rotations • New Options in Neck Rejuvenation • Safe Injections—What Have We Learned? • Panel: What I Do Now That I Did Not Do One/Two Years Ago • Live Injection Demonstrations new This Year! Saturday, april 2 nurse Injectors Cadaver lab Monday, april 4 laser Safety Officer Certification Course 12 Optional Post-Meeting Courses laser Safety Officer Training and Certification Courses John Hoopman, CMLSO You must be registered for the SPSSCS meeting to sign up for these optional courses. 8:00am – 12:30pm Course 1—Foundations (pre-requisite to Course 2) Fee: $795 for Surgeons, PAs and NPs $595 for RNs, Aestheticians and Staff This educational program is designed for the health care provider utilizing medical laser technology in the care of his/her patient. The Foundations of Laser & Light program provides comprehensive base knowledge in laser physics and laser safety to physicians, nurses and other healthcare providers who utilize medical laser systems in the care of their patients. This program is structured to comply with the Training Programs/ Certification and Credentialing recommended by ANSI Z136.3, 2011 “American National Standard for the Safe Use of Lasers in Health Care” Section 5.2.2 and 5.2.3. The goals of the Foundations program are to provide information regarding: • Various types of medical lasers • Laser physics and clinical applications related to surgical and aesthetic use of lasers • Laser safety issues and the health care provider • Regulatory and non-regulatory agencies and how they relate to the practice setting (hospital, surgery center, office based surgery, mobile services) and health care provider 1:00pm – 3:00pm Course 2—laser Safety Officer Training Fee: $445 This educational program provides the useful tool to establish and maintain a laser safety program in your facility and/or practice. It is geared toward helping offices with regulatory compliance and establishing a documented safe environment. The Laser Safety Officer (LSO) is the one person in each facility or organization, who is responsible for the laser safety program. This individual has the training and experience to administer a laser safety program. The LSO is authorized by the health care facility (HCF) administration and is responsible for monitoring and overseeing the control of laser hazards. *CEs available—provided by XMedica Nurse Injector Competence Training Optional Course Offered by ASAPS Tuesday, April 5 Earn a Certificate of Course Completion for Neurotoxins and FDA Approved Dermal Fillers—Offered by ASAPS Successful completion of each of these courses is the first of two requirements for participants to receive a certificate of Nurse/Nurse Practitioner/Physician Assistant Injector—Level 1 Course Completion and Level 2 Course Completion. The second requirement is participation in a physician sponsored preceptorship for each of the two courses. 12:00pm – 2:30pm S16a Physician Extender (Rn/nP/Pa) Injector Competence Training— level 1—Understanding the Basics of Injection Techniques with neurotoxins and Hyaluronic acid Dermal Fillers 2.5 CME Credits Discounted pre-registration fee: $175 On-site fee: $225 Chair: Julius W. Few, MD Additional Faculty: Kathy Jones, BSN, RN, CPSN and Karen Menard, RN 3:00pm – 5:30pm S16B Physician Extender (Rn/nP/Pa ) Injector Competence Training— level 2—advanced/Combination Injection Techniques with neurotoxins and the array of FDa-approved Dermal Fillers 2.5 CME Credits Discounted pre-registration fee: $175 On-site fee: $225 Co-Chairs: Miles H. graivier, MD and Z. Paul Lorenc, MD Additional Faculty: Kathy Jones, BSN, RN, CPSN and Karen Menard, RN Special Note: Participation limited to RNs, NPs, and PAs practicing within their scope of practice under the direct supervision of a plastic surgeon. You are eligible to register for this course without registering for S17A (Basic) ONLY if you attended an ASAPS Nurse Injector Competence Training Course held in either New York (2013), San Francisco (2014) or Montréal (2015). Continuing Education for Aestheticians This activity has been submitted to the National Coalition of Estheticians, Manufacturers/ Distributors & Associations (NCEA) Commission on Accreditation to award CEs for aestheticians. A NCEA CE is 45 minutes of a learning activity, either classroom/ theory or demonstration/practical, journal-based or web-based. Each approved class will be allocated the number of approved CEs. Attendees should only claim those CE credits that he/she actually spends in the educational activity. A completed Attendance Verification Form and speaker Evaluation Form must be submitted for each session before CEs will be issued. Continuing Nursing Education Visit www.surgery.org/meeting2016 for complete course descriptions and to download a registration form. You must register through The Aesthetic Society to participate in either of these courses. All courses will be held at the Mandalay Bay Hotel. “Each year, I send one or more skin care specialists to the SPSSCS Annual Meeting and have always been amazed at the amount of knowledge and enthusiasm that is brought back. The staff and my practice has benefited greatly, not only from the physician and industry expert speakers but also through the networking and sharing of information with other skin care specialists in the industry.” —Craig W. Colville, MD— 13 This activity has been submitted to the Midwest Multistate Division for approval to award nursing contact hours. The Midwest Multistate Division is accredited as an approver of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation. For more information regarding contact hours, please call SPSSCS at 562-799-0466. The maximum number of eligible contact hours submitted for approval is 17.91 hours. A completed Attendance Verification Form and speaker Evaluation Form must be submitted for each session before contact hours will be issued. CUTANEOUS IMMUNOMODULATION: A NEW FRONTIER IN CELLULAR REGENERATION Continued from Cover Historically, our skin was categorized as simply being a physico-mechanical barrier between the environment and the body, contributing no other purpose than serving as the body’s proverbial brick wall. And, that two things in particular would turn back the clock on the aging process: removal of the compacted layer of surface corneocytes, thought to be of as non-viable and “dead,” and to directly injure the dermal fibroblast in order to stimulate production of structural protein. We now know this is far from the truth. This misconception has been perpetuated to the point where convoluted marketing practices have undermined empirical data and verified skin science. The skin is the largest organ of the body, and aside from acting as a literal shield of armor, it is a powerful immunologic organ, maintaining and mounting a host defense system when facing foreign threats and unwelcome invasion. In fact, our skin has an estimated 20 billion T cells, outnumbering the amount in the circulatory system, proving that the skin’s number one priority is defense. This, in addition to the billions of commensal microbes that take up residence in our skin, part of the collective microbiome, show that immunosuppression is not the answer to sustainable anti-aging methodologies. Disruption of barrier homeostasis ignites a strong inflammatory and immune suppressive response, that when left in a chronic state, leads to an imbalance in cellular communication, cutaneous microbiome ecology and ultimately cellular senescence. This is the epitome of the pathophysiology behind aging skin. It then begs the question, why is our industry encouraging a cutaneous rejuvenation approach that injures, suppresses and forces the skin to make change, versus supporting and augmenting this immune organ, in our favor, to ignite a regenerative and reparative response, void of inflammation? Inflammation is NOT a prerequisite to repair, as has been proven in the embryonic wound-healing model. Direct injury to the fibroblast is NOT required to synthesize new structural protein, as has been proven by cellular cross-talk, with the keratinocyte being the appropriate target for stimulation. And the skin’s barrier has a far more powerful role in dermal health than previously thought, with its integrity being vital to the overall performance, function and homeostasis of the skin as a whole. When we know, definitively, that aging is a direct result of damage, in what context would damaging the skin further produce an opposite effect? The most promising research for cellular regeneration, without insult or injury, leads us to tapping into the skin’s defense system, augmenting and supporting its ability to do what it does best, and maintaining the viability of microbiome symbiosis with topical probiotics and additional immunomodulators. The skin and the body are remarkable and fascinating organs that deserve far more respect than they have been given for the latter part of the 20th century. Using targeted skin care technologies that provide a synergistic and coordinated effort, affording us a true partnership with skin function and design, will allow us to finally break free from industry complacency and give us the most sensible and sustainable way to achieve our collective anti-aging objectives. Daniel Clary is the Director of Education at mybody Skincare. Daniel's unique and innate understanding of the ever evolving skin care market, combined with a dynamic passion for driving education, make him a dedicated professional who is a valuable asset to the beauty and medical industry. With over 15 years as a licensed esthetician in the industry, working with some of the best world-class spas, skin care companies, laboratories and medical facilities, he has had his hands in product formulation, menu creation, designing protocols, and training. Daniel has fostered a wealth of knowledge that he brings forth through his education. A natural born entrepreneur, with altruistic roots, Daniel's business insight, experience and deep industry knowledge make him an asset to the mybody team. Daniel can be contacted at dclary@mybodyskincare.com ▲ 14 FROM THE EDITOR’S DESK Continued from Cover meeting in a while, this is the one to choose. The agenda is amazing and we will have ASAPS Cosmetic Medicine as our final all day course on Sunday, April 3, as well as post meeting optional courses on Monday, April 4, taught by John Hoopman, CMLSO on Foundations of Laser and Light AND Laser Safety Officer Training. We look forward to seeing you there! In the meantime, have a busy holiday season and best wishes for a Happy New Year. ▲ SOCIAL MEDIA FOR SKIN CARE PROMOTION Continued Page 4 What all of these ideas have in common is you. While a social media marketing firm can help you, only you will have access to those candid moments around the office (and the ability to secure patient and employee consent). Even if you’re full of ideas for great posts, you may still struggle to find the time to post regularly. Try out our 3 favorite tools that make managing social media easier. • The Post Plan: Block 30 minutes at the beginning of the month to outline your posts. Theme days like “Throwback Thursdays” or “FAQ Fridays” get great responses. • Canva.com: Use a graphic design tool like the free www.canva.com to create professional-looking post graphics in just minutes. • Pre-load Posts With Scheduling Tools: You can use the free scheduling features on sites like Facebook and Twitter to pre-load posts and schedule them to appear on set days and times. If you are serious about growing your skin care clientele, let your team know that you have the interest, and now the insights, to play an active role in the practice’s social media marketing. Ryan is the founder and president of one of the aesthetic industry’s most respected online marketing firms, Etna Interactive. With more than 15 years of experience serving more than 300 aesthetic clinics worldwide, Ryan is recognized for his expertise in everything from SEO to social media, reputation management to mobile marketing. Ryan can be reached at ryan@etnainteractive.com ▲ SpecialtySkinCare SOCIETY OF PLASTIC SURGICAL SKIN CARE SPECIALISTS 11262 Monarch Street, Garden Grove, CA 92841-1441 • www.spsscs.org Staffing thePractice: I What a Plastic Surgeon Needs t wasn’t long ago that surgery was everything in the aesthetic plastic surgery practice. As surgeons, we receive years of training to develop the medical expertise and technical prowess required to deliver safe and effective surgical results. Frankly, there’s nothing more rewarding. But the numbers don’t lie when it comes to just how dramatically the industry has changed. And by that, I mean non-surgical treatments—in both availability and demand. DEALING WITH THE DEMAND The volume of non-surgical business we see in our practices is nothing short of outstanding. There were more than 10 million surgical and non-surgical procedures performed last year by members of the American Society for Aesthetic Plastic Surgery (ASAPS), and only 17% were surgical. Here’s roughly how the top five broke down, in order of popularity: Botulinum toxin (40%) Hyaluronic acid fillers (19%) Hair removal (9%) Chemical peels (5%) Microdermabrasion (5%) These five represent the majority (78%). Non-surgical fat reduction came in at number 10 on the list, but with a 42% Julius Few, MD increase compared with 2013, we can also expect this category to continue to continue to grow. Add in the procedures performed by nurse injectors and estheticians and that number increases to more than 13 million— not an insignificant number. While surgery draws in 60% of total patient expenditure, as also reported by the ASAPS, the fact is that non-surgical treatments are what patients want, as they are relatively affordable and quick, and downtime is generally minimal if necessary at all. As a result, one of the biggest questions we face as surgeons is, how do we keep up with this growing demand? The answer is simple: by surrounding ourselves with well trained, professional staff, including nurses and estheticians, who can safely and effectively provide support for these kinds of highvolume treatments to meet patient demand. A MATTER OF REPUTATION Finding the right people to add to our practices isn’t as simple as it may seem. It can be a long, excruciating process to ensure that our medical support staff have the right education, experience, demeanor and drive. Every component of the practice is a reflection of the surgeon, from credentials and research to branding and patient experience, and, understandably, every surgeon guards his or her reputation fiercely. Regardless of who in the practice is performing specific treatments, patient experience—good or bad—reflects on the surgeon. Therefore, hiring the right people is critical, and that means qualified, licensed skin care professionals. The nurse or aesthetician who has both facial aesthetic skills and business skills makes a very competitive skin care professional and I’ve found the Society of Plastic Surgical Skin Care Specialists (SPSSCS) to be an invaluable continuing education organization. All of my nurses and aestheticians are members of the SPSSCS, which helps me to feel confident that my team is not only qualified to provide non-surgical aesthetic treatment to our patients, but that their clinical skills are consistently enhanced and improved. Julius Few, MD, FACS is in private practice at The Few Institute for Aesthetic Plastic Surgery in Chicago, IL. Dr. Few serves as a Clinical Associate Professor for the Division of Plastic Surgery at the University of Chicago and is the immediate past president of the Illinois Society of Plastic Surgeons. Dr. Few has lectured extensively on the subject of cosmetic facial surgery and safety. In addition, Dr. Few has appeared on numerous news programs, including NBC, ABC, CBS, and CNN. He currently holds advisory positions on the subject of plastic surgery at CNN and Good Morning America. ▲