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Pinkowski & Company Metropolitan Memphis Hotel & Lodging Association HotelNewsNow.com Smith Travel Research February 10, 2012 Memphis, Tennessee Lodging Industry Update Program Introduction Mary Calorio Chuck Pinkowski Regional Economic Update Larry Jensen – President & CEO Commercial Advisors Trends Presentation Jeff Higley – HotelNewsNow/STR Global Chuck Pinkowski – Pinkowski & Company Keynote Speaker Arnold Perl– Glankler Brown Introductions Mary Calorio – President MMH&LA General Manager – Heartbreak Hotel Thank You To Our Sponsors The Industry's Premier Conference For Hotel Owners Atlanta Marriott Marquis March 18-20, 2012 Larry Jensen President & CEO Commercial Advisors National & Regional – Jeff Higley Local Markets – Chuck Pinkowski US Lodging Market Jeff Higley HotelNewsNow.com, a division of Smith Travel Research, Inc. ALIS attendees finally have it right Jeff Higley 26 January 2012 The only way to describe the sentiment at the first major investment conference of the year is “reserved optimism,” as attendees like some aspects of what’s going on but know challenges lie ahead. Memphis Lodging Update February 10, 2012 Jeff Higley VP/Editorial Director STR/HotelNewsNow.com 11 www.hotelnewsnow.com Click on “Hotel Data Presentations” 12 This is what I hear… • Reserved optimism rules the day. A quiet confidence permeates the industry. • Footsteps in the night? All indications are that company execs are happy with their companies, but uncertainty in economy has them worried about when the other shoe will drop…a “black swan” event. 13 This is what I hear… • Politics has never permeated the industry’s rhetoric like it has now. • Supply pipeline is the silver lining for the industry as new construction remains in check. The biggest item on executives’ wish lists? They want the values of their properties to increase while keeping the values of properties for sale in check. 14 This is what I hear… • No shock to this group: There IS funding available under the right circumstances, even up to 70% LTV. • Operations costs will continue to rise. Insurance, utilities, etc. On the horizon: President Obama’s healthcare plan. 15 This is what I hear… • Stronger summer than expected. Most roomnights sold EVER in July. August and September were records, too. • But what the...? Industry fundamentals are strong. Record demand and increasing rate plus limited supply growth = uncertainty? 16 2011: The World Recovered Markets with Positive REVPAR % Change Americas: 194 of 212 Europe: 84 of 98 AsiaPac: 38 of 47 Middle East / Africa: 19 of 33 *RevPAR in local currency Source: STR Global 17 Major Global Markets Did Well in 2011 Market OCC ADR RevPAR Beijing Berlin Dubai Hong Kong London Mexico City Moscow Sao Paulo Sydney Tokyo Toronto 8.2 0.9 7.0 2.4 -0.1 7.9 2.7 2.9 -0.1 -8.5 -0.6 5.8 -2.0 3.4 23.1 8.5 2.9 5.4 17.7 5.2 -6.7 0.6 14.6 -1.1 10.7 26.0 8.4 10.9 8.3 21.1 5.1 -14.7 0.0 *2011 % Change, ADR & RevPAR in local currency Source: STR Global 18 Total US Review 19 Supply / Demand Imbalance Drove 2011 Results % Change Hotels Room Supply* Room Demand* Occupancy ADR RevPAR Room Revenue* Full Year 2011 Total US Results * All Time High 51K (4.8 million rooms) 1.8 bn 0.6% 1.06 bn 5.0% 60.1% 4.4% $102 3.7% $61 8.2% $108 bn 8.8% 20 Preliminary January 2012data Luxury Upper Upscale Upscale Upper Midscale Midscale Economy Occupancy +5% to +7% +3% to +5% +3% to +9% +4% to +6% +2% to +4% Flat to +2% RevPAR +8% to +10% +6% to +8% +7% to +9% +7% to +9% +3% to +5% +4% to +6% TOTAL U.S. +3% to +5% +7% to +9% 21 An overall look seems positive December YTD 2011 22 ADR Discounting at Twice The Speed of ADR Increases Sept ‘08 $108 Dec ‘11 $102 -10% +4.6% 19 Months Apr ‘10 $97 *Total US, ADR $, 12 MMA 2007 - 2011 19 Months 23 Room Supply/Demand gap Monthly Year-Over-Year 2003 – December 2011 24 Occupancy/ADR trends Monthly Year-Over-Year 2003 – December 2011 25 Inflation Adjusted ADRs Well Out Of Reach $117 2007 ADR Grown By CPI $107 $101 2000 ADR Grown By CPI $85 $85 $104 $107 $109 2013F * Total US, ADR $ and Inflation Adjusted ADR $, 2000 – 2013F 2000 – 2010 CPI from bls.gov, 2011 – 2013 CPI from Blue Chip Economic Indicators 26 Chain Scale / Location Review 27 2011 STR Chain Scales (Selected chains from each segment) • Luxury – Four Seasons, Ritz Carlton, W Hotels, InterContinental • Upper Upscale – Hyatt, Embassy Suites, Hilton, Marriott, Sheraton • Upscale – Hyatt Place, Hilton Garden Inn, Courtyard, Hotel Indigo • Upper Midscale – Best Western PLUS/Premier, Hampton Inn • Midscale – Best Western, Country Inn & Suites, La Quinta Inn • Economy – America’s Best Inn, Econolodge, Red Roof, Days Inn Complete list is at www.HotelNewsNow.com/chainscales.pdf 28 Strong Demand Growth, Supply Not An Issue *Supply / Demand % Change, by Scale, 2011 Midscale Supply Change Caused by Best Western Re-classification 29 Early Recovery: OCC % > ADR % *OCC / ADR % Change, by Scale, 2011 30 Actual occupancy 2011 31 Upper End Sells 7 out 10 Rooms Every Night *Absolute OCC %, by Scale, 2007 & 2011 32 Demand Recovery Strongest At Upper End *Total Room Demand in Millions, by Combined Scales, 2007 & 2011 33 No Surprise Here: Room Revenue Grows At Upper End As Well *Total Room Revenue in Billions $, by Combined Scales, 2007 / 2011 34 ADR Growth Is Strong – But Lags Peak in Most Segments *Absolute ADR $, by Scale, 2007 / 2011 35 RevPAR & Room Revenue up December 2011 YTD 36 Location Segments Supply/Demand Percent Change December 2011 YTD 37 Location Segments show signs of life Occupancy / ADR Percent Change December 2011 YTD 38 Location Segments actual ADR Average Daily Rate ($) December 2011 YTD 39 Location Segments: strong numbers RevPAR/ Room Revenue Percent Change December 2011 YTD 40 Top Markets Review 41 Top 25 Markets Occupancy Percent Change December 2011 YTD 42 Top 25 Markets ADR Percent Change December 2011 YTD 43 Top 25 Markets RevPAR Percent Change December 2011 YTD 44 Top 25 Markets Room Supply Percent Change December 2011 YTD 45 Top 25 Markets Room Demand Percent Change December 2011 YTD 46 Top 25 Markets Occupancy Percent December 2011 YTD 47 Top 25 Markets ADR December 2011 YTD 48 Top 25 Markets RevPAR ($) December 2011 YTD 49 2011 Room Demand (in millions) Exceeds 2007 In All Areas * Select Geographies; Room Demand in Millions; 12 MMA; 2007, 2009, 2011 50 2007 ADRs Still Elusive * Select Geographies; ADR $; 2007, 2009, 2011 51 Transient/Group Review 52 Total U.S. transient demand ahead of the pace …. Millions 2007 Through December 2011 NOTE: Data is for upper tier hotels only (luxury chains, upper upscale chains, and upper tier independent hotels). 53 ... but not in transient ADR 2007 Through December 2011 NOTE: Data is for upper tier hotels only (luxury chains, upper upscale chains, and upper tier independent hotels). 54 Total U.S. group demand on par 2007 Through December 2011 NOTE: Data is for upper tier hotels only (luxury chains, upper upscale chains, and upper tier independent hotels). 55 Surprise? No. Group ADR lags 2007 Through December 2011 NOTE: Data is for upper tier hotels only (luxury chains, upper upscale chains, and upper tier independent hotels). 56 The big picture US Transient vs. Group Monthly ADR ($) January 2007 – December 2011 NOTE: Data is for upper tier hotels only (luxury chains, upper upscale chains, and upper tier independent hotels). 57 Channel Study Highlights 58 OTA Revenue: 8% Of Revenue, 88% Of Our Conversation *Total rooms revenue in billions $, by channel, June YTD 2009 - 2011 59 Wide ADR Variance Between OTA and GDS Channel *ADR $, by channel, June YTD 2009 - 2011 60 Wide ADR Variance By OTA Business Model *ADR $, by OTA channel, June YTD 2009 - 2011 61 2012 / 2013 Forecast 62 Rooms Pipeline Still Not An Issue in 2012 Phase Dec 2011 Dec 2010 Dec 2007 In Construction “Planned Pipeline” Active Pipeline 54 254 308 52 265 317 211 204 415 *Total US Pipeline, in ‘000s of rooms, by Phase by Year Planned Pipeline includes projects in Final Planning and Planning phases Source: STR / McGraw-Hill Construction Dodge 63 Total United States Forecast 2012 / 2013 Key Performance Indicator % Change 2012 Forecast 2013 Forecast Supply 0.8% 1.4% Demand 1.3% 2.0% Occupancy 0.5% 0.5% ADR 3.8% 4.4% RevPAR 4.3% 4.9% 64 Total United States Chain Scale Key Performance Indicator Outlook 2012F by Chain Scale Occupancy (% chg) ADR (% chg) RevPAR (%chg) Luxury 2.7% 4.7% 7.4% Upper Upscale 0.1% 3.5% 3.6% Upscale 2.0% 4.5% 6.6% Upper Midscale -0.3% 3.7% 3.4% Midscale 1.0% 0.8% 1.8% Economy 0.7% 2.4% 3.1% Independent -0.3% 3.4% 3.1% Total United States 0.5% 3.8% 4.3% Chain Scale 65 2012 Year End RevPAR Forecast (as of 3rd QTR 2011 forecast) -5% to 0% 0% to 5% 5% to 10% Nashville St Louis Los Angeles-Long Beach Miami-Hialeah Philadelphia Detroit Anaheim-Santa Ana Boston Orlando Minneapolis-St Paul Washington DC New Orleans Atlanta San Diego Norfolk-Virginia Beach Oahu Island 10% to 15% Tampa-St Petersburg Seattle Phoenix Houston Dallas San Francisco-San Mateo Chicago New York Denver 66 67 What Is On The Horizon For 2012 Memphis Lodging Market How good was 2011 vs 2010 Every Day 317 more rooms sold Revenue up $25,530 For the Year 115,628 more rooms sold $9,318,549 more in revenue Most Rooms Ever Sold 76,780 more than the previous high in 2007 Revenue Still $23.3 million below 2007 high ADR $8.43 below 2007 peak Memphis Lodging Market Key Statistics YE 2011 YE 2010 % Change Room Supply (Daily) 22,278 22,962 -1.4% Room Demand (Daily) 13,122 12,805 2.5% Room Revenue (Daily) $993,616 $968,087 2.6% Occupancy 58.0% 55.8% 4.0% ADR $75.72 $75.60 0.2% RevPAR $42.91 $42.16 4.1% Memphis Lodging Market Key Statistics YE 2011 22,278 YE 2005 20,285 % Change 9.8% 241 213 13.2% 13,122 12,863 2.0% $993,616 $889,622 11.7% Occ ADR 58.0% $75.72 63.4% $69.16 -8.5% 9.5% RevPAR $43.91 $43.86 0.1% Room Supply (Daily) # Properties Room Demand (Daily) Room Revenue (Daily) Memphis Lodging Market vs Total U.S. % Change 2011 vs 2010 Memphis U.S. Room Supply -1.4% 0.6% Room Demand 2.5% 5.0% Room Revenue 2.6% 8.8% Occ 4.0% 4.4% ADR 0.2% 3.7% RevPAR 4.1% 8.2% Memphis Comparison Change in Change in Supply Demand Occ ADR RevPAR Memphis 58.0% $75.22 $43.91 -1.4% 2.5% U.S. 60.1% $101.64 $61.06 0.6% 5.0% East South Central 55.7% $77.35 $43.07 0.4% 3.4% Top 25 66.6% $123.59 $82.34 0.8% 5.4% All Other Markets 57.1% $89.90 $51.31 0.5% 4.8% Memphis Lodging Market % Change Key Indicators Memphis Lodging Market Average Rate Memphis Lodging Market ADR 12 Month Moving AVG $8.52 Memphis Lodging Market Occupancy Memphis Lodging Market RevPAR Memphis Lodging Market RevPAR 12 Month Moving AVG $9.63 $7.18 Memphis Lodging Market ADR Comparison Memphis Lodging Market Occupancy Comparison Memphis Lodging Market Average Daily Change - Supply/Demand Memphis Lodging Market Supply & Demand % Change Memphis Lodging Market ADR & Demand % Change Memphis Lodging Market ADR & Occ % Change Memphis Lodging Market Rooms Available/Rooms Sold 12 month moving average Most room sold 4,850,424 7/2006 4,789,394 12/31/2011 Memphis Lodging Market 12 Month Moving Avg Revenue -6.4% 6.9% Memphis Lodging Market Day of Week Memphis Lodging Market Day of Week - Occupancy Memphis Lodging Market Day of Week - ADR Memphis Lodging Market Memphis Lodging Market Segmentation-% Change 2011 vs 2010 Transient Group Contract Demand -0.3% 6.3% 26.0% Revenue 0.7% 5.7% 32.2% 16.1% segment participation/16 properties YE 2011 Memphis Lodging Market Segmentation Transient Group Contract % Total 65.7% 30.2% 4.1% ADR $77.79 $76.81 $35.42 16.1% segment participation Memphis Lodging Market Segmentation-Monthly 2011 16.1% segment participation Memphis Lodging Market Segmentation Change 2007-2011 Transient Group Contract 2011 65.7% 30.2% 4.1% 2010 67.4% 29.0% 3.4% 2009 59.6% 36.6% 3.6% 2008 56.0% 40.4% 3.6% 2007 53.1% 42.9% 3.9% 16.1% segment participation Geographic Regions Memphis Lodging Market Year End 2011 by Geographic Region ADR Occ RevPAR # Rooms # Properties West Memphis $57.86 43.5% $25.19 1,529 26 Poplar/East $79.26 66.3% $52.53 4,913 44 East/I-40 $57.81 55.3% $31.97 3,449 42 Airport/South $54.05 49.9% $26.95 4,614 61 Downtown/Midtown $113.16 62.9% $71.16 4,057 41 Mississippi $75.19 64.7% $48.66 2,681 37 Millington/North/Other $59.49 48.3% $29.17 1,035 19 Citywide $75.72 58.0% $43.91 22,278 270 Memphis Lodging Market # Rooms Occ ADR RevPAR # Properties # Rooms Less than 75 54.4% $59.46 $32.37 113 5,164 75-149 61.1% $71.30 $42.82 108 11,925 150-299 53.7% $68.21 $47.37 16 3,401 300-500 n/a n/a n/a 3 1,188 500 + n/a n/a n/a 1 600 Memphis Lodging Market ADR/Occ % Change 2011 vs 2010 Memphis Lodging Market Supply/Demand % Change 2011 vs 2010 Memphis Lodging Market Geographic Demand Growth Room Nights Sold 2005 2011 Downtown 825,789 931,231 West Memphis 291,007 242,998 Poplar/East 1,172,358 1,222,677 East/I-40 775,971 696,078 Mississippi 444,488 633,428 1,026,870 877,762 157,378 185,220 4,694,861 4,789,394 Airport/South Millington/North Total Memphis Lodging Market Geographic Occ Trend Memphis Lodging Market Geographic ADR Trend ADR Trend Comparison Memphis/U.S. 4.8% -10.1% -3.9% Occupancy Trend Comparison Memphis/U.S. -12.9% -16.9% 10.1% Chain Scales Chain Scales – Major Change in 2011 Discontinuing MidScale w F&B and Midscale w/o F&B Introducing Upper Midscale and Midscale Luxury AKA Andaz Colony Conrad Doyle Collection Edition Fairmont Firmdale Four Seasons Grand Hyatt Hotel Monaco Hotel Palomar InterContinental Jumeirah JW Marriott Langham Loews Luxury Collection Mandarin Oriental Mokara Park Hyatt Preferred Ritz-Carlton RockResorts Rosewood Sofitel St Regis Taj The Peninsula The Prince The Tides Trump International Collection Viceroy W Hotel Waldorf=Astoria Upper Upscale Affinia Autograph Collection Camino Real Club Quarters Dolce Doral Embassy Suites Gaylord Hard Rock Helmsley Hotel Hilton Hyatt Joie De Vivre Kimpton Le Meridien Marriott Marriott Conference Ctr Marriott Executive Apart Millennium New Otani Nikko Omni Pan Pacific Red Carnation Renaissance Sheraton Hotel Starhotels Swissotel Westin Upscale Adam`s Mark aloft Hotel Amerisuites Ascend Aston Hotel Caesars Entertainment Cambria Suites Canad Inn Celebrity Resorts Club Med Coast Hotel Courtyard Crowne Plaza Doubletree Element Fitzpatrick Hotel Four Points Great Wolf Lodge Hilton Garden Inn Homewood Suites Hotel Indigo Hotel Sierra Hyatt Place Hyatt Summerfield Suites Jolly Little America Melia Miyako Novotel NYLO Hotel O’Callaghan Outrigger Park Plaza Prince Hotel Radisson Residence Inn Room Mate Sonesta Hotel Springhill Suites Staybridge Suites Woodfin Hotel Wyndham Upper Midscale 3 Palms Ayres Best Western Plus Best Western Premier Chase Suites Clarion Comfort Inn Comfort Suites Doubletree Club Drury Inn Drury Inn & Suites Drury Plaza Hotel Drury Suites Fairfield Inn Golden Tulip Hampton Inn Hampton Inn Suites Holiday Inn Holiday Inn Express Holiday Inn Select Home2 Suites Isle of Capri Key West Inns & Suites Lexington Ohana Park Inn Phoenix Inn Ramada Plaza Scanticon Silver Cloud Sunspree Resorts TownePlace Suites Westmark Wyndham Garden Hotel Xanterra Midscale America`s Best Suites AmericInn Baymont Inns & Suites Best Western Cabot Lodge Candlewood Suites ClubHouse Country Inn & Suites Crossings by GrandStay Crystal Inn Drury Lodge GrandStay Residential Suites GuestHouse Inn Hawthorn Suites by Wyndham Heartland Inn Howard Johnson InnSuites Hotel Lakeview La Quinta Inn La Quinta Inn & Suites Lees Inn Of America Mainstay Suites Quality Inn / Suites Ramada / Limited Red Lion Rode Inn Settle Inn Shilo Inn Signature Inn Sleep Inn Vagabond Inn Vista Wingate By Wyndham Economy 1st Interstate Inn Affordable Suites America`s Best Inn Americas Best Value Inn Budget Host Budget Suites of America Budgetel Country Hearth Inn Crestwood Suites Crossland Suites Days Inn Downtowner Inn Econo Lodge Extended Stay America Extended Stay Deluxe E-Z 8 Family Inn Good Nite Inn Great Western Homegate Homestead Home-Towne Suites Howard Johnson Express Inns of America InTown Suites Jameson Inn Key West Inn Knights Inn Master Hosts Inns Masters Inn Microtel Inn Motel 6 National 9 Passport Inn Pear Tree Inn Red Carpet Inn Red Roof Inn Roadstar Inn Rodeway Inn Savannah Suites Scottish Inn Select Inn Shoney`s Inn Studio 6 Studio Plus Suburban Extended Stay Sun Suites Super 8 Thriftlodge Travelodge Value Place Wellesley Inn Memphis Lodging Market Year End by Chain Scale ADR Occ RevPAR # Rooms n/a n/a n/a n/a Upper Upscale $115.15 66.0% $75.99 1,747 5 Upscale $96.72 69.4% $67.11 3,269 25 Upper Midscale $87.79 58.1% $51.05 4,796 49 Midscale $68.61 50.8% $34.84 2,161 28 Economy $39.46 57.2% 22.68 5,472 66 Luxury # Properties Memphis Lodging Market % Change in Demand Memphis Lodging Market % Change in ADR Chain Scales Occ Comparison YE 2011 Chain Scales ADR Comparison YE 2011 Chain Scales Occ & ADR % Change 2011 Chain Scales Supply & Demand % Change 2011 Chain Scale Room Supply Growth Chain Scale Room Demand Growth Memphis Lodging Market CVB Competitive Cities Occ ADR RevPAR Birmingham 59.1% $77.19 $39.92 Little Rock 55.6% $73.85 $40.12 Tampa/St Pete 60.5% $93.82 $50.44 Atlanta 59.2% $82.58 $47.59 Louisville 55.3% $87.71 $45.81 New Orleans 64.2% $122.15 $74.70 Charlotte 61.3% $81.97 $45.36 Knoxville 52.8% $73.94 $36.69 Memphis 58.0% $75.72 $42.16 Nashville 62.1% $93.33 $50.52 Chattanooga 62.3% $75.43 $42.60 Memphis Lodging Market CVB Competitive Cities Actual Change in RevPAR 2010-2011 Birmingham $5.91 Little Rock $0.92 Tampa St Pete $6.28 Atlanta $1.32 Louisville $2.65 New Orleans $3.68 Charlotte $4.88 Knoxville $2.35 Memphis $1.75 Nashville $7.49 Chattanooga $4.36 Memphis Lodging Market % Change 2011 Occ ADR RevPAR Supply Demand Birmingham 9.1 5.2 14.8 -1.2 7.9 Little Rock 1.6 0.7 2.3 1.3 2.9 Tampa/St Pete 9.7 2.5 12.5 -0.4 9.2 Atlanta 3.1 -0.4 2.8 -0.2 2.9 Louisville 2.9 2.8 5.8 -2.0 0.8 New Orleans -0.4 5.3 4.9 1.1 0.8 Charlotte 7.1 3.4 10.8 0.1 7.2 Knoxville 3.8 2.5 6.4 -0.2 3.6 Memphis 4.0 0.2 4.1 -1.4 2.5 Nashville 6.9 7.4 14.8 4.2 11.3 Chattanooga 3.4 6.5 10.2 -0.9 2.5 Highest Lowest Memphis Lodging Market # Properties # Rooms Avg Size Birmingham 166 16,516 99 Little Rock 143 12,047 84 Tampa/St Pete 443 44,303 100 Atlanta 784 93,634 119 Louisville 172 19,663 114 New Orleans 260 36,611 141 Charlotte 289 31,802 110 Knoxville 347 30,390 88 Memphis 241 22,278 92 Nashville 316 35,727 113 Chattanooga 110 9,462 86 Memphis Lodging Market What Does the Future Hold Memphis Lodging Market 2012 YE Projection Occupancy – 60% (+3.5%) ADR - $78 (+3.0%) NLRB and the Lodging Industry Arnold E. Perl Glankler Brown PLLC Presented by Metropolitan Memphis Hotel & Lodging Association and Pinkowski & Company Memphis Cook Convention Center August 21 - 22, 2012