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Connect A Zain Magazine | November 2010 Issue 11 SOLIDARITY IN A MESSAGE ZAIN CHAMPIONS GROUND-BREAKING UNRWA FUNDRAISING CAMPAIGN RAMADAN ACROSS ‘A WONDERFUL WORLD’ • SCREEN LEGEND OMAR SHARIF • APPLE APPS MANIA • BABYLON’S GLORY • LIFE’S AN OFFICE • ROLLS-ROYCE’S WHISPERING GHOSTS CEO’S MESSAGE Excelling on many fronts I t gives me great pleasure to welcome both our Arabic and English readers to the 11th issue of Connect, Zain’s corporate magazine. As the name suggests, Connect allows us to create a tighter bond with our customers and our community. In this issue, we not only celebrate Zain’s outstanding results for the first nine months of 2010, but we will also be covering the various Corporate Social Responsibility (CSR) and entertainment initiatives the company has undertaken recently. First of all, I want to mention our activities during the Holy Month of Ramadan, when we showed how Zain could bring joy to the community across all operations, while at the same time observing the period with traditional piety. The poor, the elderly and the disadvantaged all benefitted from our many Ramadan projects, while we used the modern technology at our disposal to educate, create awareness and ultimately help our customers observe this special and solemn occasion in the most fitting manner. Back to the boardroom and the results for the nine-month period ending September 30, 2010, have shown that that our bottom line is in excellent health. The company recorded consolidated revenues for the period of KD 1.01 billion ($3.5 billion), an increase of 8.4% compared to the same period of 2009, with the number of customers served reaching 35.3 million, an increase of 25%. These results are a constant reminder that our corporate trajectory is on track and that we are focused on our key financial targets of increasing value. In October, Zain won, for the second year in a row, the the “Best Brand”award at the 4th Annual Telecoms World Awards, Middle East. Such a prestigious prize confirms that the Zain brand has caught the imagination of the region, perfectly reflecting the aspirations and thinking of our customers and the wider telecom industry. It was also pleasing that Zain’s mobile operation in Jordan was also rewarded by taking the Best Arabic Application prize. Regarding our CSR activities, it gives me great pleasure to tell you of the successful marketing campaign across the Middle East to promote fundraising activities in support of the United Nations Relief and Works Agency for Palestinian Refugees (UNRWA) to create awareness of the agency’s humanitarian work and raise money to improve the living conditions of Palestinian refugees. We at Zain talk of ‘A wonderful world’, but it would be nothing more than a slogan unless we backedup what we said with action. The campaign is one way of doing this, and it highlights Zain’s commitment to improving the lives of those less fortunate among us. In keeping up with social media trends, Zain Kuwait and Saudi Arabia have joined Bahrain and Jordan operations in signing up with the social networking site Twitter, which boasts 100 million users worldwide. This compliments our other ongoing social media activities such as Facebook and YouTube, while our Wikipedia page is constantly being viewed and updated by many interested visitors. Zain is also monitoring the latest social media trends that will allow us to constantly engage with our online customers. Zain is working on all fronts to build on what has become an amazing brand, one that reflects the spirit of humanity while at the same time demonstrates our commitment to fostering solid corporate ideals. Nabeel Bin Salamah Chief Executive Officer Zain Group 3 CONNECT NOVEMBER 2010 CONTENTS 24 3 Message from the CEO 24 A month of reflection and giving Zain played its part in bringing Ramadan joy to the community ALERTS 6 Zain in the news Zain Group announces healthy nine-month financial results; company wins best brand for second year in a row at World Telecom Awards; Bahrain honored by Ministry of Social Development; Iraq expands its network in Kurdistan; Jordan celebrates 15 years; KSA shows more growth; Kuwait enters Smart code era, and Sudan signs Murabaha agreement 34 GIVING BACK 30 The most leading of men Connect profiles Omar Sharif, international heartthrob and the Arab world’s most famous movie star JOURNEY 18 A city of harmony Amman has a rich and glorious past DISCOVERY 22 40 4 CONNECT NOVEMBER 2010 Roots of all things great The ancient city of Babylon is sited in modern Iraq Zain’s contributions to the social and economic development of its communities Zain Group launches SMS fundraising campaign for Palestinian refugees; over 20,000 schoolbags are distributed in Bahrain’s five governorates; summer training program for IT engineering students held in Iraq; Jordanian students rewarded for exam results; Shabab Tamouh give blood in KSA; Kuwait announces a new campaign to combat breast cancer and Sudan provides funds for over 15 schools GIANTS IN TIME 14 RAMADAN SPECIAL METROPOLIS 34 Zain’s entertainment activities across all its seven operations Customers can download ringtones from Fairuz’s latest album on Zain Create; Bahrain staff and customers enjoy summer fun and festivities at the Big Breakfast; Dr Al Jaber enters GTB top 100; Kuwait joins Twitter; KSA soccer fans win BlackBerry phones in COVER PHOTO: One of a series of ads created by Zain to support UNRWA’s SMS fundraising campaign (see page 30) Contributors: Mona Alami, Maya Khourchid, Nicholas Lowry, Matt Nash, Norbert Schiller, Gareth Smyth Photography: Norbert Schiller private collection, Focus Mideast, Zain Group, Reuters Editing: Vinehouse Media 30 Color Separation and Printing: www.raidy.com World Cup contest and Zain Sudan hosts games in Kuala Lumpur Produced by: Zain Group Communications Department with Vinehouse Media MOBILE LIFE 36 New frontiers of creativity From cooking curry to seeing how we look in 30 years, apps are the new rage 40 Life’s new office The revolution that makes us all reachable, but which can set us free 42 Express yourself 42 The phone has joined the list of items we must think about if we want to project the right image GREEN AFFAIRS 46 The world is heating up Head Office Bldg Bldg 401, Road 2806 Block 428, Al Seef District P.O. Box 5808 Manama Kingdom of Bahrain Tel.: +973 1 3605551 www.zain.com info@zain.com Sweltering summer raises hopes for action on global warming RADIANCE 48 Treading carefully Walking can lead the way to better health and increased mental strength ICONS OF DESIGN 50 Whispering ghosts Rolls-Royce is more than a motoring icon. It has become a symbol of luxury and craftsmanship 36 5 CONNECT NOVEMBER 2010 ALERTS GROUP Best brand... Again O n October 6, 2010, Zain won, for the second year in a row, the award for the Best Brand at the 4th Annual Telecoms World Awards, Middle East, held in Dubai and organized by Terrapinn. Zain’s mobile operation in Jordan was also rewarded by taking the Best Arabic Application prize. (See page 9) In presenting the Best Brand award to Zain Group Chief Commercial Officer, Bashar Arafeh (right) and Zain Group Branding Manager, Bader Al Rayes (left), the six member judging panel commented, “Within just three years of its launch, Zain has not only created a compelling brand for its products or services in one or more branches of the media, but it has raised brand awareness that has made a positive impact on the company’s market share, valuation and bottom line. With our ‘wonderful world’ slogan and core values of Heart, Radiance and Belonging, Zain is a brand that has caught the imagination of the whole region and perfectly reflects the aspirations and thinking of its customers and the telecom industry at large.” The awards recognize outstanding performance in 12 key areas throughout the Middle East telecoms industry and the key players that have helped turn it into one of the most dynamic and vibrant in the world. Robust 9-month financial results O n October 13, Zain announced its Group consolidated financial results for the first nine months, ending September 30, 2010, a period in which the company recorded consolidated revenues of KWD 1.01 billion ($3.5 billion), an increase of 8.4% compared to the same period of 2009 with customers served reaching 35.3 million, an increase of 25%. The company’s consolidated EBITDA reached KWD 448 million ($1.55 billion), reflecting an impressive EBITDA margin of 44% with EBIT reaching KWD 323 million ($1.12 billion). Net Income soared 411% to reach KWD 976 million ($3.37 billion) and included the capital gain of KWD 770.3 million ($2.653 billion) from the sale of Zain Africa assets on June 8, 2010. The earnings per share reached 252 fils ($0.87). The first nine months of 2010 witnessed an increase in total shareholders’ equity of approximately 9.3%, reaching $9.26 billion, compared with $8.47 billion for the corresponding period of 2009. Highlights of the Group’s results include the impressive performance of 6 CONNECT NOVEMBER 2010 Zain’s Saudi Arabia operation (see page 10), now the largest revenue earner in the Zain Group, with $1.12 billion in revenues for the nine months to date and which now serves 7.3 million customers. Elsewhere, Iraq was cited as Zain’s largest operation by customers, serving 11.8 million people, and turned in impressive revenue figures of $1.1 billion for the nine-month period to date. The Iraqi network is being extensively expanded to cover the northern region of Kurdistan and will be commercially operational by the first quarter of 2011. Also of note was the Sudan operation, which recently achieved a major milestone by attaining its 10 millionth customer. Despite the aggressive competition in Kuwait, the operation continues to maintain dominant market share and record impressive financials on many fronts, spurred on by its many great customer offerings. Zain Bahrain faced similar aggressive competition. The operation continues to achieve satisfactory results and maintain its technological edge on many fronts. Zain Jordan maintained its leading position in the Kingdom, both in terms of customer market share and revenues. Inclusive of Lebanon, where the company manages the mtc touch network on behalf of the government, Zain is the market leader by customers in five of its seven Middle East operations. BAHRAIN The ‘eeZee’ way to stay in touch T his summer saw the launch of Zain eeZee, tailor-made prepaid packages for BlackBerry smartphones that allows customers to purchase BlackBerry data bundles, track their data usage and top up by dialing a dedicated number. For just BD 9 ($23.85), customers can access a BlackBerry bundle of 200 MB for 30 days and additional lowcost data usage. With Internet browsing and BlackBerry Messenger as well as instant messaging and social networking applications – like Facebook and MySpace – customers can stay in touch with colleagues, family and friends while on-the-go. Setting the benchmark for success A t a recent human resources conference in Bahrain organized by Etqan, the consultancy and training services company, and attended by senior managers from leading companies from across the GCC, the Zain case study, “Managing the Challenges of Low Productivity”, was presented. It emphasized how the company places great value on its employees, who are encouraged and inspired through an innovative and challenging work environment. The Zain mantra for its staff is that people come to work for four important reasons: to live, love, learn and leave a legacy. Being able to cover all these factors gives people the motivation to work and gets them to engage emotionally with the company. In addition, employees are encouraged to adopt the “Zain way,” which is the belief that productivity and profit come from promoting “smart work” over “hard work.” SOCCER TEAM RAISES AWARENESS Zain will sponsor the Muharraq Club soccer team during the 2010/11 season and work with the team and the club to raise funds for children with autism by wearing a distinctive red, blue and yellow Support Autism Awareness ribbon on their jerseys to encourage the public to donate money to the treatment of autism and interact more with autistic children. I-OFFERINGS After offering payment facilities on the BlackBerry Bold and the Samsung Galaxy S, Zain has launched a monthly installment scheme for Apple’s iPod and iPhone for BD18.3 ($48.50) and BD19.8 ($52.48) per month respectively. Good deeds are never lost T he Ministry of Social Development recognized Zain for its constant and generous support of the ministry’s community welfare projects. The award was presented by Minister Dr. Fatima Al Balooshi, who cited the company’s many CSR programs, including its support for the Al Rahma Center, the annual Back to School campaign, the Dreams Come True with Zain campaign and the blood drive. Zain has also recently provided the Ministry of Development with mobile handsets and a bus for the disabled. 7 CONNECT NOVEMBER 2010 A one-of-a-kind experience in Bahrain A year-round gift spree for customers was recently launched at the Zain SKY Shop in Manama. With every purchase of a Zain product or service – such as Hewar, eeZee, Mobile Broadband or Zain @ home – from any of the eight outlets of SKY, including SKY International, customers can win fantastic gifts for the rest of 2010. They include home theaters and laptops as well as a grand prize of a 2010 Toyota Yaris at the end of the year. The Zain SKY Shop allows the company to offer tailor-made services to Asian customers (the staff speak Hindi, English and Arabic), and it is the only one of its kind in the telecom retail sector. IRAQ Expanding across the country Message of appreciation Z ain is expanding its network in the northern Iraqi region of Kurdistan, with plans to extend coverage to the regions of Irbil, Dahuk and Suleimaniyya by the start of 2011. The company is also gearing up to set up network towers in those areas, and tremendous progress is expected because of the stable security situation. Zain has also inaugurated a service center in Mosul. Previously, Zain, like other operators, had to rely on official distributors that provide SIM cards and recharge cards to customers. Iraqis can now access postpaid telecom services for card replacements, compensation for lost cards and other services and data that require direct contact with the company. Zain intends to open other centers throughout the province in the future. T he governor of the historic Iraqi city of Babylon (see Discovery pages 22 and 23) awarded a certificate of thanks to Zain for the effort it has made to improve the sense of security within the city and for delivering a firstclass service. The security situation in Iraq has meant that the mobile phone has become an essential tool that allows families to stay in touch. JORDAN Joining forces to provide better connectivity I n July, six of the region’s leading operators signed a construction and maintenance agreement to build the RCN (Regional Cable Network), a multiterabit cable system stretching from the UAE to Saudi Arabia, Jordan and Syria into Europe. RCN will provide robust bandwidth connectivity to the region’s growing broadband community. It will 8 CONNECT NOVEMBER 2010 also provide greater diversity for each of the operators and prevent service disruption stemming from undersea cable system damage. Etisalat (UAE), Mobily (Saudi Arabia), Jordan Telecom (Jordan), Zain/ Mada coalition (Jordan) and Syrian Telecom (Syria) together with other European partners have joined forces to build the mammoth 4,000 kilometer diversified cable system, which will provide reliable telecom and Internet connectivity for all users in those countries and the surrounding nations. RCN is the first terabit, terrestrial cable that connects Europe with the region and will provide extra capacity to help meet future needs. 15 happy years in Jordan O n September 23, Zain Jordan celebrated 15 years of operations. To mark the milestone, the company has launched “15 years between us,” a yearlong campaign during which Zain will honor those who have contributed to its achievements and customers will benefit from unprecedented offers and services. Also to mark the occasion, Rotana’s popular morning show “Bisaraha Ma’ Al Wakeel” hosted by the popular radio host Mohammad Al Wakeel (far right) was broadcast from Zain’s headquarters. Hundreds of customers turned up to join in the celebrations and hear Jordan’s most popular radio show which has a daily listenership of around 3 million. Zain is the market leader with 2.7 million customers and has been the most energetic in its introduction of innovative services. Zain directly employs about 1,000 employees. At the same time, for each direct job created by Zain, dozens FIFTEEN-YEAR HIGHLIGHTS • 1995: Known then as Fastlink, it is the first company to launch mobile telecom services in the Kingdom • 2000: Introduces WAP services in the Middle East for the first time • 2002: Is the first to introduce MMS services in the Middle East and is among the first operators in the region to introduce GPRS technology • 2003: Zain, then known as Mobile Telecommunications Company (MTC), acquires a majority share in Fastlink. The deal is the largest single acquisition in of indirect jobs are created in related industries. The company has established a strong tradition of corporate social responsibility (CSR), donating over JD25 million ($35 million) to training, health, youth, social development and education. Zain’s contribution to the treasury since its establishment is more than JD 1 billion ($1.4 billion) in both direct the Middle East and the largest private sector investment in Jordan at the time • 2006: His Majesty King Abdullah II visits Zain headquarters to recognize its role in serving the community • 2007: Is the first to introduce postpaid and prepaid Blackberry service in Jordan. Fastlink rebrands to Zain. • 2008: Is awarded the Al Hussein Decoration for Distinguished Contribution (First Class) by King Abdullah for its CSR work. Opens the Mobile Maintenance Center (MMC) to support by developing and indirect taxes, revenues and fees for frequencies and licenses, etc. Zain’s contribution to the government in 2009 stood at around JD 120 million ($169 million). The company’s investments in the network and related spending to create jobs, improve services and stimulate the economy have exceeded JD300 million ($420 million) over the past five years. vocational training in Jordan • 2009: Launches the first 4th generation Internet wireless and high speed Internet service WiMax-E-Version • 2010: Expands the cross border One Network to link with the Palestinian Telecom Group Paltel. Sixteen students graduate from the MMC. Zain receives Her Majesty Queen Rania who visits the company’s HQ • 2010: Wins Best Arabic Application prize at the 4th Annual Telecoms World Awards, Middle East in Dubai, for its easy-to-use tourism directory. Best Arabic Application prize O n October 6, 2010, Zain Jordan won the Best Arabic Application prize (accepted by Zain Jordan’s Director of Corporate Communications, Diala Muwlla) at the 4th Annual Telecoms World Awards, Middle East held in Dubai. The service allows customers to browse a comprehensive directory on the most important tourist sites, shopping areas and restaurants in the kingdom and can be downloaded for free. An easy-touse search engine enables them to surf a wide spectrum of images and maps as well as check weather forecasts. 9 CONNECT NOVEMBER 2010 KINGDOM OF SAUDI ARABIA Mighty 3rd quarter growth F ollowing an announcement in August that Zain Saudi Arabia (Zain KSA) plans to increase its capital by SAR 4.4 billion ($1.2 billion) through a rights issue to fund the company’s continued growth in the Kingdom, the company announced on October 13, its third quarter 2010 results. It reported significantly higher revenue for the period with an increase of 101% to SR1.66 billion ($443 million) compared to reported revenue of SR825 million ($214 million) for the third quarter of 2009. The third quarter revenue for 2010 is also up by over 14% compared to second quarter revenue of SR1,450 million ($377 million) for 2010. Gross profit increased by 193% to SR712 million ($185 million), compared to SR243 million ($63 million) during the same period in 2010. Operational losses for the period decreased significantly by 65% to SR235 million ($61 million) when compared to losses of SR668 million ($173 million) in the third quarter of 2009. Net loss for the period saw an improvement of 34% to SR544 million ($141 million) compared to a net loss of SR820 million ($213 million) for the same period in 2009. This continues the positive trend from the second quarter of 2009, which saw a reported net loss of SR632 million ($164 million), a sequential quarterly improvement of 14%. The loss per share improved by 34% to SR0.39 MANY HAPPY RETURNS Zain recently celebrated the second anniversary of its commercial operations in Saudi Arabia by offering customers a bundle of free services, including 200 minutes of call time, 200 SMS, 200 MMS and 200 minutes of Internet access via the Zain network that could be used from August 28 to August 30. 10 CONNECT NOVEMBER 2010 ($0.10) from SR0.59 ($0.15) year-on-year. The company succeeded in increasing the volume of broadband usage and calls within its network which reduced the cost of on-net calls, a move that was reflected in the reduction of the net loss by more than 34% to SR544 million ($141 million) compared to SR820 million ($213 million) for the same period in 2009. The reduction in cost was also reflected in the year-onyear increase of gross profit by 43% compared to the 29% increase for the same period in 2009. The company will soon achieve 93% national coverage as part of the second phase of its expansion plan and should reduce its operational costs further with less national roaming agreements. Zain is aiming to have 10 million customers, increase revenue to SR8 billion ($2.1 billion) and increase EBITDA to SR1.5 billion ($390 million) by the end of 2011. Enhancing the BlackBerry experience F ollowing the announcement by the Saudi Arabian Communication and Information Technology Commission (CITC) that it would allow companies to continue offering BlackBerry Messenger services, Zain announced that it had completed the technical development program of its BlackBerry service in the Kingdom, which includes a comprehensive upgrade of service capacity and an increase in connection speeds to RIM (the exclusive worldwide BlackBerry service provider) servers by establishing new connection circuits. Zain also announced that it would continue to offer the BlackBerry service with unlimited data. Faster data A fter announcing a major breakthrough in the development of its 4G network, which supports advanced LTE technology, Zain revealed that it has set a new regional record in data transfer speed at over 145 MB/s. The service is fully operational in the Kingdom, and LTE technology will be efficiently provided at top capacity once regulatory authorities set aside the necessary frequencies. Zain customers will then be able to enjoy voice and data transfer services with top quality at high speeds, making the company the first realtime service provider to do so in the country. Boosting connections T he King Fahd Stadium in Riyadh is now covered by external and internal systems to boost its advanced highspeed Internet support network. Zain provided wireless Internet to the stadium’s media center and conference hall as well as to all people present in those areas. The boosting systems have an immense capacity, making them able to easily assimilate the high number of Zain customers at the stadium and in it parking lots at rush hours. At the speed of light Z ain has expanded its 3G network to cover more than 28 cities and now serves over 70% (up from an initial 55% when first launched in August 2008) of KSA’s population. The rolling out of the 3G network has been a priority for the company, and achieving such vast coverage in a short amount of time is a significant achievement. The project has not only seen the installation of the latest technology, but also the delivery of more value-added services to customers. SIGNING TO BETTER SERVICE To achieve a greater level of service, Zain Kuwait announced it will teach its sales staff sign language to communicate with deaf and mute customers. A BROAD SCOPE KUWAIT Smart code revolution Z ain announced that it has entered the era of smart codes – encrypted images that herald a whole new era in value-added services. The Scanner QR Code that is part of all modern applications and technical solutions in the telecom industry will usher in a digital revolution in the Kuwaiti market due to ease of use. Encrypted symbols are saved as an image read by smartphones. These symbols may refer to websites, services, SMS or cell phone numbers. Instead of calling customer services or sending an SMS to subscribe, customers only have to take a small, encrypted image in the code corner of his/her cell phone. The phone then reads the encrypted image and then seconds later, the customer receives download instructions in the case of a song, prayers or videos, or a written text after it is decrypted. In July, Redknee, the business-critical billing and charging software for communications service provider, announced that it is enabling Zain Kuwait’s launch of mobile broadband services. LUCKY NUMBER 19 In July, Zain increased the number of its branches in Kuwait to 19 with the opening of an outlet in Al Bairaq. Others to recently open were in Al Quran, Al Subahiya and Al Mansher. 11 CONNECT NOVEMBER 2010 LEBANON A signal of unity I n July, mtc touch sponsored the 6th RaMSiS (Radio and Mixed Signal Integrated Systems) Summer School under the theme of “Next Generation Mobile Communications: Chipset Design and Applications.” The event, which was held at the Notre Dame University (NDU) campus between July 12 and 14, was jointly organized by NDU’s Faculty of Engineering and the RaMSiS group at the ICT School of Stockholm’s Royal Institute of Technology. The two-day summer school is held every year in a different country with a different theme and different speakers. It includes lectures given by internationally renowned experts in the fields of wireless semiconductors and wireless communication systems from Canada, Germany, Lebanon, Sweden and the USA. The objective is to promote research in mobile communications, infrastructure and applications by bringing together industry insiders and academia. Also integral is addressing the challenges facing the next generation of mobile technology – from finding new applications for infrastructure to exploring highperformance and cost-effective techniques to implement it. All about the numbers I n August, mtc touch introduced a series of new mobile numbers starting with the code 76 for both “magic” prepaid and “touch” postpaid lines. The move comes after the supply of mobile numbers with 03, 70 and 71 codes were DISCOUNT FEVER Following the Ministry of Telecommunication’s decision to reduce off-peak tariffs on August 25, mtc touch introduced a 20% discount on all local voice calls and SMSes made between 10 p.m. and midnight, with the discount increasing to 40% between midnight and 8 a.m. exhausted. The 76 series is approved by the Ministry of Telecommunications and the Telecommunications Regulatory Authority and are now available at all mtc touch service centers and points of sale. SUDAN A bright future A reflection of success I Z n late August, Zain Sudan signed a Murabaha agreement with a number of Arab and local banks worth €270 million ($369 million) to finance the current and future growth projects to expand the Sudanese market, one of the fastest growing in the field of mobile communications. Boubyan Bank handled the management of the three-year funding plan, along with an alliance that included the 12 CONNECT NOVEMBER 2010 National Bank of Kuwait, Gulf Bank and Commercial Bank of Kuwait in addition to leading Arab banks – such as Arab Bank (Bahrain), and Bank Audi and Byblos Bank (Lebanon). Zain also plans to invest more than $226 million in network expansion in Sudan, particularly in the areas of capacity and information development, in order to cover more than 85% of the country. ain registered its 10 millionth customer and honored its top ten most loyal Postpaid, Prepaid and roaming customers at a banquet. Elsewhere, Zain commemorated 10/10/10 by becoming a strategic partner of the Regional Forum that declared Khartoum the 2011 Social Responsibility (CSR) Capital. The forum, attended by 30 CSR experts from 14 Arab countries, aimed to set proper and practical methods of managing this important tool for community advancement within the fields of health, education, skills development and training, and the protection of the environment. Beauty everywhere You can see it with your mind, hear it with your heart and savor it with your soul. GIANTS IN TIME The most leading of men Connect profiles Omar Sharif, international heart throb and the Arab world’s most famous movie star H andsome, charming and talented, Omar Sharif’s commanding screen presence has captivated the attention of audiences around the world for more than five decades. Indeed, the Egyptian actor, who rose to international stardom with his performance as Sherif Ali in the 1962 film “Lawrence of Arabia”, holds a unique place in cinematic history. Sharif’s piercing gaze and hard-toplace appearance made him one of Hollywood’s most memorable leading men of the 1960s. Teaming up with some of the best directors of the day, his filmography includes, “Doctor Zhivago”, “Funny Girl”, and the aforementioned “Lawrence of Arabia”. His time atop Hollywood was short-lived, limited for the most part to the 1960s, but his linguistic abilities—he speaks Arabic, English, French and Greek fluently—enabled him to find success in a variety of foreign productions. While his most well-known roles were in the iconic Hollywood films of the sixties, perhaps his finest performance came in the 2003 French film Monsieur Ibrahim. No longer acting with the same frequency he once did, he now chooses his roles with a lot more care, limiting himself to about one a year. Born Michael Demitri Shalhoub in Alexandria in 1932, Sharif grew up in a wealthy Catholic family. His father owned a profitable lumber company, while his mother was an avid card player (a passion she passed on to her son) and a good friend of with King Farouk. 14 CONNECT NOVEMBER 2010 A young Omar Sharif at the start of his glittering career Sharif attended Victoria College in Alexandria, and then went on to study mathematics and physics at Cairo University. His time at Victoria College greatly influenced his life. It instilled in him a love of theatre, most importantly a passion for acting, and left him fluent in several languages. Despite developing an interest in acting early on, Sharif’s entrance to the stage was not immediate. Following his graduation from university, he returned home and worked briefly for his father. Unsatisfied with life in the lumber With British acting legends, Peter O'Toole (right) and Alec Guiness (left), in David Lean's 1962 “Lawrence of Arabia” business, Sharif eventually moved back to Cairo in the hope of pursuing a career in film. His first role came in the 1954 Egyptian film “Siraa fil Wadi” (“The Blazing Sun”) directed by Youssef Chahine. It was in the credits of this film that Sharif first assumed the name by which he would become famous. The first-time actor was fortunate enough to star across from Faten Hamama, an already wellestablished Egyptian actress. The intense chemistry between the two young actors fueled the film’s success and led to several more films featuring the couple. Their chemistry, however, was not limited to the screen, and in 1955, much to the delight of the Egyptian public, the couple married. Sharif converted to Islam in order to do so, an act that only increased his already significant fame. Sharif continued to land big roles at home, and by the end of the decade had cemented himself as one of the leading Egyptian actors of his generation. But it was not until famed British director David Lean asked him to be in the epic “Lawrence of Arabia” that he became a household name around the world. Originally signed on to play a minor character, Lean eventually asked him to play Sharif Ali, Lawrence’s trusted partner and friend. It was a great role for his first Western film. His first role came in the 1954 Egyptian film “Siraa fil Wadi” (“The Blazing Sun”). It was in the credits of this film that Sharif first assumed the name by which he would become famous 15 CONNECT NOVEMBER 2010 Western audiences first saw Sharif as a tiny black speck, bobbing in the distance. Slowly his figure takes shape, and his striking features soon become discernable. This image of Sherif Ali slowly riding into focus remains one of the most iconic and dramatic in film history. His performance in “Lawrence of Arabia” earned him an Academy Award nomination and launched him into global stardom. In 1965, he again teamed up with Lean for his most famous role, the title character, in the romantic epic “Doctor Zhivago”. Sharif put in a stirring performance as the famous but ultimately tragic character of Doctor Zhivago, an esteemed poet turned doctor, whose life is continuously thrown off course by the Russian Revolution. The film costarred a the beautiful Julie Christie and was listed as one of the top 100 hundred films of all time by the American Film Institute in 1998. It also cemented Sharif’s status as one of the most dashing and charismatic leading men ever to grace the screen. even wrote a syndicated newspaper column on the subject. But his professional success came at a cost. Constantly abroad working on films, Sharif’s marriage could not bear the strains of distance. He and Hamama separated in 1966 and divorced eight years later in 1974. Sharif never remarried and maintains that Hamama is the only woman he has ever loved. Through the 1970s, 80s and 90s, Sharif acted only out of necessity, when his love for bridge and gambling demanded he earn more money. Despite his marital issues, Sharif’s success continued with the 1968 romantic musical “Funny Girl”. He played Nicky Arnstein, the gambling, entrepreneur, husband of famous Broadway star Fanny Brice, played by Barbra Streisand. Despite the film’s success, it was his last major Hollywood hit. Following a string of flops, Sharif turned his attention to his other passion, bridge. He created the “Omar Sharif Bridge Circus”, touring the world and becoming one of the world’s top contract bridge players. He But in the last decade, he has had an artistic rebirth, brought on by his touching performance as a Turkish-Muslim shopkeeper in the French film “Monsieur Ibrahim”. He won best actor at the 2003 Venice Film Festival and a Cesar award for his portrayal and reminded the world that he can still carry a film. He followed up his performance in “Monsieur Ibrahim” with a role in the Hollywood film “Hidalgo”, with Viggo Mortensen. Most recently he can be seen in the 2009 French film “J’ai Oublie de te Dire” (“I Forgot to Tell You”) and the Egyptian film “Al Mosafer” (“The Traveler”). Acting less and less, Sharif dedicates most of his time to his son and grandchildren and now lives mostly in Cairo. Omar Sharif (second from right) with director Ahmed Maher and actors Cyrine Abdel Nour, Sherif Ramzy and Khaled Elnabawy promoting “Al Mosafer” (“The Traveler”) at the 2009 Venice Film Festival 16 CONNECT NOVEMBER 2010 Some look for happiness. Others create it. JOURNEY Amman, the capital of Jordan, with a population of just over 2 million is the largest city in the Hashemite Kingdom and lies on the western edge of the Arabian Desert A city of harmony Amman is a modern city with a glorious past 18 CONNECT NOVEMBER 2010 ancient world stand harmoniously intertwined. The sight of a Roman colonnade alongside a modern steel and glass structure merely indicates another chapter in the city’s long and ever changing tale. Amman has had a very long and varied past. Considered one of the oldest continuously occupied cities of the world, its origins date back to 8500 BC and the Neolithic period. Recent excavations at Ain Ghazal, in eastern Amman, have turned up artifacts suggesting a well-developed civilization existed there. Other excavations around the citadel have turned up other early settlements dating back to the Bronze Age (3300 1200 BC). During the Bronze Age, the colony traded with Mesopotamia, Syria and countries as far away as Cyprus and Greece. References in the Bible indicate that by the beginning of the Iron Age (1200 BC) Amman, then called Rabbath Ammon, was the capital city of the Ammonites. King David, who reigned in Jerusalem, accused the Ammonite King Nahash of insulting him and responded in force by sending his army into Rabbath, toppling the Ammonites. For a short period Rabbath remained under the control of King David and later his successor Solomon. Even though there is mention of Rabbat Ammon in the Old Testament, historical evidence becomes blurred for the next few centuries. We know that the city was conquered and destroyed several times at the hands of the Babylonians, the Assyrians, the Persians and the Greeks under Alexander the Great. It is not until the 4th century BC that a clearer picture emerges. A mman, the capital of Jordan, with a population of just over 2 million is the largest city in the Hashemite Kingdom and lies on the western edge of the Arabian Desert, overlooking the fertile Jordan Valley. Originally built on seven hills, the city has since expanded to cover all the surrounding hills and valleys and has been at the crossroads of civilization for 9,000 years and continues to play an important role in the region. It remains a refuge, a city drenched in history, whose story can be seen carved in stone. It is a blend of old and new, a place where modernity and the Under the Hellenic ruler of Egypt, Pholemy Philadelphus (283 – 246 BC), Amman was rebuilt and renamed Philadelphia, after its Hellenic conqueror. The Seleucids succeeded the Ptolemy dynasty, and then the Nabitataeans held it until roughly 30 BC. The Roman era transformed the entire region, and Philadelphia 19 CONNECT NOVEMBER 2010 Today Amman is a flourishing metropolis with thriving banking, business and tourism sectors. It is the jumping off point for many businesses operating in Iraq and in a way has become the gateway to the Arabian Desert Almost half the population of Jordan today, lives in and around the capital became the center for Rome’s expansion into Arabia. The Romans built grandiose temples, theaters, public buildings, gardens and colonnaded streets. Philadelphia became part of the Decapolis League, an alliance of ten Roman-ruled cities that included such well-known and preserved sites as Jerash, Gadara (Umm Qais), Pella and Arbila (Irbid). This alliance of cities became part of the larger network of Rome’s trading hubs that stretched as far away as China. By 326 AD, Amman was predominately Christian and became the official seat for early Christian bishops of the Byzantine period. At around 250 AD a Christian tribe called Ghassanians migrated from Yemen to Philadelphia and gave the city back its original Semitic name Ammon, or Amman. 20 CONNECT NOVEMBER 2010 By the end of the 7th century the face of Amman changed yet again with the spread of Islam throughout the Arabian Peninsula. Initially the city flourished under the rule of the Umayyad Caliphate in Damascus and the Abbasids in Baghdad, but slowly it fell off the radar as trading routes shifted. After a series of earthquakes that destroyed the city, Amman fell into disrepair. During Ottoman rule the town of Salt, 30 kilometers to the north, replaced Amman as the regional capital. It wasn’t until the end of the 19th century, when the Ottomans resettled a colony of Circassians fleeing Russian persecution, that Amman began to look up once again. In the early 20th century Amman saw a temporary revival when the Ottoman Sultan decided to make the town a stopover on the newly created Hejaz railway linking Medina, in Saudi Arabia, with Damascus. The railroad was built in order to facilitate the annual Muslim pilgrimage and to set up a permanent trade link with the eastern part of Arabia. In 1921 Emir Abdullah I made Amman the seat of government over the newly created emirate of Trans-Jordan. In 1950, two years after throngs of Palestinians fled the west bank of the Jordan River and settled in and around Amman, the Young King Hussein declared Amman the capital of the Hashemite kingdom. Since the 19th century Amman has become a place of refuge for those fleeing persecution. Beginning with Circassions who fled the Caucuses to the more recent Palestinians, Amman has been at the forefront of harboring those in need. During the 1990/91 Gulf war Jordan, and in particular Amman, was once again a haven for those fleeing Iraq and since the 2003 hostilities in the same country, over a million Iraqis have either settled in Amman or used it as a transit hub. It is a city where different cultures and religions abound and where there is still a feeling of harmony. Modern Amman is bustling with shopping malls, restaurants and nightspots. The streets are crawling with the latest cars, and the young are wearing the latest in designer wear. Everywhere you go neon lights are advertising products, and the streets are crowded with throngs of people. becoming overpopulated, and, in order to preserve the city’s appearance, the law requires local stone be used to cover the front of all houses and buildings, giving Amman a feeling of architectural unity. There are also strict laws against littering and police are out in force to make sure motorist obey the driving rules. This sense of organization translates to all facets of society. Foreigners visiting Amman, usually find getting around and doing business similar to what they encounter in most Western countries. Go into any neighborhood, no matter how modest, and most people will speak a second language, most commonly English. Education is a priority; and everywhere you go, you see signs advertising trade schools, private schools and universities. Indeed, Jordanians are among the most educated in the region. Today, almost half the population of Jordan lives in and around the capital. Because Amman is growing at such a rapid pace, the municipality has taken action to prevent the city from The new face of Amman has become far more international, but at the same time the city has not lost its traditional welcoming side that make all who visit feel at home. Today Amman is a flourishing metropolis with thriving banking, business and tourism sectors. Hardships and conflict in the rest of the region have only helped Amman become a regional leader. It is the jumping off point for many businesses operating in Iraq. In fact many businesses with representation in Iraq keep their headquarters in Amman. In a way it has become the gateway to the Arabian Desert. Amman remains a city drenched in history, whose story can be seen carved in stone Modern Amman is bustling with shopping malls, restaurants and night spots 21 CONNECT NOVEMBER 2010 DISCOVERY Eleven kings ruled in the first Babylonian dynasty over a period of 300 years, building magnificent temples and palaces Roots of all things great The ancient city of Babylon is sited in modern Iraq N inety kilometers south of the Iraqi capital, Baghdad, remain the ruins of one of the most important cities of the ancient world. Nestled in the plain between the Tigris and Euphrates Rivers, the site can be reached by a fourlane road that leads just north of the modern-day town Al-Hillah. The ruins are from the ancient, famed city of Babylon, the once-bustling capital where civilization and its early scientific, intellectual and architectural advancements have their roots. Babylon began as a small town in the beginning of the third millennium BC on the left and right banks of the 22 CONNECT NOVEMBER 2010 Euphrates River. It grew over a period of an estimated six centuries to become the prosperous capital of ten Mesopotamian dynasties. From the time of the old Babylonian period, medicine, chemistry, zoology and astronomy were practiced. Records of highly developed religion and science have been found, and an advanced number system was used. These early institutions contributed to intellectual thought of the later Middle East as well as Western Europe. The city initially rose to prominence with the first Babylonian dynasty under King Hammurabi who ruled from 1792 to 1750 BC. He made Babylon the empire’s capital when he gained control of south Mesopotamia. Eleven kings ruled in the first dynasty over a period of 300 years, building magnificent temples and palaces. The area’s high water table, however, allowed only a few architectural achievements to remain intact. One of these is Hammurabi’s Code, 3,000 lines of cuneiform writing inscribed on clay tablets and steles more than two meters high. The inscriptions outline the common law used to manage the empire and are considered to have greatly influenced legal thought around the world. After French archaeologists discovered the monument in 1901, parts of it were transported to the Louvre in Paris, where they can still be found today. After prospering for several centuries, the capital experienced a millennium of waned prominence, beginning with the Kassite dynasty’s 400-year rule after the city was sacked. Babylon later fell under Assyrian rule and was eventually completely destroyed. The city’s inhabitants were forced to rebel. Babylon broke from Assyrian rule in 612 BC, and the city regained its glory. It became the capital of the NeoBabylonian Chaldean Empire. The most notable ruler during this period of independence was King Nebuchadnezzar II. Under his 43-year rule, the capital blossomed into one of the grandest cities of its time. Nebuchadnezzar rebuilt the regal grounds, constructed the Ishtar Gate and created the Hanging Gardens of Babylon, which legend says were built for his homesick wife who moved to the city from the forested mountains. While no detailed accounts of the gardens have been discovered from ancient Babylonia, Greek historians believed the gardens were made of arched vaults built on stone foundations. Accounts also say there was an irrigation system that pumped water down sloped channels to reach plants cultivated above ground level. With little actual evidence of their existence, however, some scholars wonder if the gardens are a myth. But Babylon’s architectural ostentation is evident elsewhere. The Ishtar Gate is one of the most dramatic relics discovered amongst the ruins. Nebuchadnezzar built the blue-tiled, massive structure in dedication to the goddess Ishtar. It was the eighth and most spectacular gate to the inner city through which the city’s most important road, the Processional Way, passed. It is currently housed at the Pergamon Museum in Berlin, Germany. A replica of the gate was rebuilt at the site, where other achievements including the Lion of Babylon and Nebuchadnezzar’s Southern Palace can also be found today. From the time of the old Babylonian period, medicine, chemistry, zoology and astronomy were practiced Following the rule of Nebuchadnezzar, Babylon once again faced plight. On an evening in 539 BC, as Babylon’s inhabitants enjoyed a national feast, Persian soldiers diverted the Euphrates upstream to lower the water level. Cyrus the Great and his troops marched under the city walls in thighhigh water and greeted the merrymaking Babylonians who offered little resistance in their moment of merriment. Under Cyrus, the city became a center of scientific advancement to the extent that mathematics flourished and astronomy scholars completed constellation maps. Babylon fell to Alexander the Great in 331 BC. With his death, however, the city’s order turned to turmoil, and its inhabitants fled. Babylon remained part of the Persian Empire for another nine centuries, witnessed the rise of Christianity in the first century AD, and eventually fell to the Islamic conquest in the 7th century AD. The capital is mentioned in the Bible more than 260 times, and is considered one of the most important cities in Biblical scripture. The first recorded excavation of Babylon was in 1811 by Claudius James Rich. British, French and German archaeological teams continued to uncover the lost city until the 1980s, interrupted by events such as World War I, and later, the first Gulf War. Much of the preserved findings are dispersed in museums around the world, while the rest has been simply ransacked. What is left of the city and its long-lost grandeur continues to be threatened. Over the years, the site was extensively damaged damaged by factors ranging from hasty excavation to military vehicles. A German team of archaeologists tainted the site’s archaeological context in the 1880s with industrial-scale digs. After 2003, the site turned into a military base for the First Marine Expeditionary Force, and later for Polish forces. A 2005 report released by the British Museum said that 2,600-year-old pavements had been damaged by earth-moving maneuvers and bricks had been removed from age-old structures. But while remnants of the sun-dried city may be at risk, the contributions Babylon’s inhabitants made to the development of civilization will forever exist. They are rooted in the preBiblical era soil of humanity’s past. 23 CONNECT NOVEMBER 2010 RAMADAN SPECIAL A month of reflection and giving Zain played its part in bringing Ramadan joy to the community BAHRAIN CELEBRATING SUCCESS A Ramadan Ghabga, or social gathering, for corporate clients and the media was hosted by Zain at the Ritz-Carlton. A Ghabga is a celebration of peace and friendship, two of the characteristics that make up the spirit of the Holy Month. There were plenty of activities for the guests, including contests, raffle draws and valuable prizes, while popular television personality, Abdullah Malik, emceed the event. Zain also hosted its annual staff Ghabga at the Sheraton Hotel. The event was an opportunity for the company to show its dedication to the people that have worked hard throughout the year. TIME FOR CARING Staff members visited the UCO Parent Care Home in Hidd as part of their outreach program to distribute gift packs to the elderly at the long-term care facility. KORANIC VERSES Zain launched the first Koran Khatma mobile service, which featured a daily MMS containing readings from the Holy Koran. Read by Mishari Al Affasy, verses from the Koran were accompanied by visuals of the page being read. Aimed at highlighting the importance of fasting, the service was tailored to help the youth have a better understanding of Islam. LUCKY NUMBERS ALL IN THE FAMILY T o highlight the family aspect of Ramadan, Zain offered eeZee and Hewar customers unlimited calls to any Zain number from 12 p.m. to 6 p.m. everyday during the holy month for only 300 fils ($0.08) a day, a considerable discount. The company also made it easier than ever to subscribe to the services – customers only had to dial a simple three-digit number (eeZee) or send 24 CONNECT NOVEMBER 2010 a simple SMS to a five-digit number (Hewar). As part of its Ramadan pledge to give back to its valued customers, Zain also gave away shopping vouchers worth BD 40 ($108) to new customers of its home broadband and telephone services. Besides the vouchers, customers also enjoyed a free WiFi device, a free wireless phone and unlimited free calls. Zain customers had to guess a six-digit number for a weekly lottery. Winners received an allexpenses paid Omra for two. A series of other fun daily quiz contests via SMS also allowed participants to win cash prizes. IN THE SPIRIT Zain’s Ramadan bundle of offers included spiritual guidance, charitable donations and interactive fun with a hook-up to a popular TV serial. Also available were a series of five customized Ramadan and Eid Al Fitr inspired greeting cards in SMS and MMS format as well as themes, wall paper and ring tones. IRAQ ANNUAL STAFF PARTY A few days before the end of Ramadan, as is the custom every year, the company held an iftar for the whole staff at the Hunting Club with activities such as arm wrestling, squash drinking games and riddle telling. It was a great way to end a month of reflection and giving. DONATING TO THE NEEDY AND THE LESS FORTUNATE S upporting Iraq’s orphans each year has become a tradition for Zain, helping ensure that the kids get a basic education and receive adequate healthcare. Zain also takes care of them during the holy month of Ramadan and this year CEO Emad Makiya attended a massive gathering with the children just a couple of days before Eid Al Fitr and handed out gifts of toys, clothes and other goodies. Elsewhere in Iraq, dry foodstuff distribution continued, and this year, in collaboration with AMAR International Charitable Foundation, vast quantities were delivered to the needy in rural and deprived areas. JORDAN A ROYAL OCCASION Z ain launched an initiative to give 25 annual school grants to orphans benefiting from the Al Aman Fund, one of Her Majesty Queen Rania Al Abdallah’s institutions. The announcement followed Queen Rania’s visit to Zain headquarters on the first day of Ramadan, where she met one of the successful young men benefiting from the fund, describing him as a role model and an example of why the private sector should provide job opportunities for graduates of the Al Aman Fund. FOCUS ON THE HOLY LAND O n September 8, Zain and the Al Hilal Club concluded their joint, month-long Ramadan activities in Jerusalem. Among the attendees were Adnan Husseini, the Governor of Jerusalem; Mohammad Hussein, Mufti of Jerusalem; Mehmet Shekerji, the Turkish Deputy Consul General and Father Ibrahim Faltas, the Representative of the Custodian of the Holy Land. Zain’s sponsorship also included distributing 1,000 food parcels to disadvantaged families in the old city and organizing activities for orphans and other organizations. START SPREADING THE NEWS On August 29, Zain hosted an iftar in honor of the media, which was attended by about 200 representatives from selected local print and audiovisual organizations. 25 CONNECT NOVEMBER 2010 KUWAIT THE JOY OF GIVING S taff members intensified their social activities during the Holy Month with visits to the Ministry of Social Affairs and Labor’s care facilities, including the Family Care Center, nursing homes and orphanages. Volunteers brought the spirit of Ramadan to the elderly, those with special needs and orphans, distributing gifts donated by the company. HAPPY TRAILS O ver 2,400 food packages were distributed throughout the country to those in need as part of the “Zain Trails” campaign. The special packages were donated to several organizations, including the Patient Help Fund, the Help Your Muslim Brother Committee, as well WE ARE FAMILY as mosques around Kuwait. With the aim of reaching as many people observing the fast as possible, Zain set up three tents in Khaitan, Amghara and, for the first time, Fahaheel, distributing a total of 60,000 breakfast meals during the Holy Month. TOO GOOD TO BE TRUE A new and exclusive series of numbers starting with a ‘909’ area code in addition to free platinum lines with “Wayana 49” packages were launched by Zain. New free Gold, Silver and Bronze lines were offered at all Zain branches after subscribing to Wayana All Zain family members were invited to a traditional Ramadan meal during which Group CEO Nabeel Bin Salamah encouraged employees to continue preserving the company’s inspirational ‘wonderful world’ slogan. The dinner was also an occasion to honor those who have been with the company for 25, 15 and 10 years. packages – starting at KD 2.5 ($8.90) – during the Holy Month. Subscriptions to Zain’s various BlackBerry packages also included free gifts, such as BlackBerry handsets as well as E-go and MiFi devices. Holders of prepaid lines were not left out, with the company offering great deals on Easy lines. With every recharge of KD 3 or more, customers received a prize and were automatically entered in a lottery worth KD 1,000 in recharges, free minutes within the Zain network, free local text messages and free local and international minutes. CELEBRATING GOOD TIMES Z ain celebrated Qarqiaan, the traditional mid-Ramadan trickor-treat festival that is popular among children, at the Avenues Mall with hundreds of customers and visitors. Hosted by TV star presenters Sally Al-Qadi, Omar AlOthman and Jassem Al-Obwa, the event included many surprises for the children, such as an appearance by Barney the dinosaur and competitions with many prizes. 26 CONNECT NOVEMBER 2010 The Qarqiaan festivities were also shared with over 100 children with cancer and their families at the Women’s Cultural Association, organized in cooperation with the Amal Club. Presents were given out and fun-filled competitions with prizes kept the children entertained. Zain celebrated the four-day Eid Al Fitr holiday by treating its customers and the public to a giant carnival at the 360 Mall. HELPING HANDS Buses were provided by Zain at the Grand Mosque area to shuttle worshipers to and from parking lots during the last ten days of Ramadan. Zain employees distributed more than 4,000 prayer mats and 10,000 small fans to combat the heat at the Grand Mosque and other mosques throughout the country. Also handed out to worshippers at different mosques across Kuwait were copies of Al Sawm Li (Fasting is for me). CHARITY BEGINS WITH A CALL Z ain launched a new service allowing customers to pay the zakat, or alms, during Ramadan. “Allo Zakati” was activated after the customer called a dedicated number. They then simply picked their chosen charity from a menu, the sum to be donated (either KD 1, KD 5, or KD 10), confirmed it and agreed to have it added to their postpaid bill or subtracted from their prepaid package. The cost of the call was 40 fils per minute, and all proceeds were donated to the Hamel Al Misk charitable institution. LEBANON BACK TO SCHOOL SPECIAL O n September 6, mtc touch donated school bags and other supplies to needy children through several charitable associations across Lebanon to mark both thye end of Ramadan and the start of the 2010-2011 academic year. mtc has long supported the education sector and has made the issue a priority on the company’s CSR platform. A THOUSAND AND ONE REASONS TO BELIEVE IN MAGIC T o coincide with the start of Ramadan, mtc touch launched Alf Layleh wa Layleh, to promote its prepaid magic service. The campaign allowed magic customers to enter a draw simply by making a 10-minute call at any time during the holy month. The more 10-minute calls made, the more chances customers had of winning. The draw was held in October, with the lucky winner, Nasser Fayez Hakim, receiving one hour of free local calls every day for 1,001 days. A further 21 winners were awarded 1,001 free SMS messages each. 27 CONNECT NOVEMBER 2010 KINGDOM OF SAUDI ARABIA A SPIRITUAL “BOUQUET” A bundle of 13 Islamic channels, with each one focusing on a specific religious topic to offer customers spiritual guidance were launched during Ramadan. The bouquet included special channels featuring the Imams of Mecca and Medina as well as prayers from the Al Aqsa and Al Azhar Al Sharif mosques. For those interested in scientific studies, customers could surf channels dedicated to the late Sheikh Mohammed Metwali Al Chaarawi, Sheikh Nabil Al Awadi, and the late Dr. Mustafa Mahmoud. A special channel was also designated for customers to watch full episodes of “Khawater 6” on a daily basis, which was presented by Ahmad Al Choucairy on the MBC cable channel. The bundle also included Ramadan calendars and recipes, the Mussaharati, tips, wise sayings and Islamic blessings. COMFORT FOOD H undreds of thousands of iftar meals were offered by Zain to those fasting in Mecca and Medina, where there was the highest concentration of pilgrims and visitors. In addition to the two holy mosques in the cities, the company extended its annual Iftar Saem (Iftar for those fasting) program to dozens of other key locations in the country, including the pilgrims’ hall in Jeddah’s King Abdel Aziz Airport and several Mecca mosques and pilgrimage stops. In Medina, iftar meals were provided at the city squares, gates and mosques as well as at checkpoints along the MeccaMedina road, while members of the company’s Shabab Tamouh (Ambitious Youth) program took part in the food drive by serving and distributing the meals. SUDAN A STRONG LINK Z ain joined the Sudanese Union of Journalists at the annual iftar, which was attended by more than 1,000 journalists and media representatives. With the country heading towards an economic boom, Zain recognizes the need for responsible and credible economic reporting, which is why the company extended its support for the local media, providing an extensive training course for business journalists. Zain also offered to link all media outlets in the country with an Internet connection at a 50% discount. 28 CONNECT NOVEMBER 2010 GIVING BACK Making a difference Zain’s contributions to the social and economic development of its communities GROUP OPENING THE WORLD’S EYES An SMS fundraising campaign with UNRWA is launched to benefit Palestinian refugees in the Levant O n August 22, Zain launched a marketing campaign across the Middle East to promote fundraising activities in support of the United Nations Relief and Works Agency for Palestinian Refugees (UNRWA). A sixweek SMS fundraising and advertising push consisted of specially made TV, print, billboard and online advertising across the region. The initiative, which is funded by Zain Group, aims to raise awareness about the agency’s humanitarian work and to raise money to improve the living conditions for Palestinian refugees. By sending an SMS to an assigned country, Zain customers in Bahrain, Jordan, Kuwait, KSA and Sudan had the opportunity to support UNWRA’s humanitarian mission by donating money directly to the agency’s various programs in Jordan, Lebanon, Syria, Gaza and the West Bank. The highlight of the campaign was a “reality” TV ad shot in Lebanon’s Bourj AlBarajneh refugee camp, capturing the real lives of Palestinians living in the area. Through the short film, Zain hopes to open the world’s eyes to the poor conditions in the camps and encourage viewers to contribute to a better future for all Palestinian refugees. The move came two months after the Zain Group and Zain Jordan signed two cooperative agreements with UNRWA to finance the agency’s largely under- funded health and educational projects for the roughly 5 million Palestinian refugees across the Middle East. This partnership was the first between the UN humanitarian organization and a privatesector company in the Middle East. BAHRAIN EMPOWERING THE YOUNG Youth City 2030 receives telecom support O ver the summer holidays, Zain lived up to its promise to empower and enable young people in the Kingdom by supporting an innovative youth-centric program that leveraged their creativity and helped develop independent thinking and 30 CONNECT NOVEMBER 2010 innovation. Using its modern technology, the company provided Internet connectivity and over 30 laptops to the media center of Youth City 2030, the 6,000 sqm area, to be set up at the Bahrain International Exhibition Centre in Sanabis that runs around 43 summer programs in Arabic. The project was made possible through the successful synergy between key players, including the General Organization for Youth and Sports, Tamkeen and the Economic Development Board (EDB). A NATIONWIDE INITIATIVE Over 20,000 schoolbags are distributed to children in the five governorates F or the seventh consecutive year, Zain distributed school bags and supplies to needy children – this year, in all five of Bahrain’s governorates. Once again, the project was conducted under the patronage of His Highness Sheikh Nasser bin Hamad Al Khalifa, President of the Council of Trustees to the Royal Charity Organization. Zain oversaw the operation to hand out 20,000 schoolbags in ceremonies in each governorate. The bags come with all the necessary stationery a student will need for the school year, while the company made every effort to ensure that they reached the students most in need. IRAQ CLASS OF THEIR OWN IT engineers are mentored over the summer recess Z ain launched a summer training program for IT engineering students in cooperation with the faculty of IT engineering at the Al Nahrain University and the Al Rafidain University College (below). The month-long program included rotations at Zain’s technical and IT departments, among others, where engineers gave detailed tutorials, extensive field studies and application demonstrations on the latest equipment. Zain plans to cooperate with other faculties in the future. Its plans this year include the establishment of Internet cafés at the faculties of letters and information engineering at Al Kufah University and Al Rafidain University College to spread technological innovations in the country and link it to the world. The company is also determined to attract top students as part of an ambitious orientation plan. LEBANON CHARITY GALA DINNER T his summer, mtc touch sponsored the annual gala dinner of the Lebanese Welfare Association for the Handicapped, that was organized to raise funds for the completion of the in-patient facility at Nabih Berri Rehabilitation Compound (NBRC) in Sarafand, South Lebanon. The NBRC treats the victims of conflicts, especially those who have lost limbs. 31 CONNECT NOVEMBER 2010 JORDAN CELEBRATING THE 2ND DIPLOMATIC BAZAAR Top students are rewarded for their efforts I n October, Zain celebrated its annual Diplomatic Bazaar for the second year running at the Amman Exhibition Park. The event was organized by the diplomatic community in Jordan to support the children of Mabarrat Um Al Hussein, a home for disadvantaged, orphaned boys that was established in 1951 by the late Queen Zein Al Sharaf, the mother of Princess Basma, the current patron. At an iftar for the Children of Um Al Hussein orphanage in Ramadan, Zain announced the launch of a number of initiatives for the benefit of the orphanage. They included 10 employment opportunities in the company’s call center for university students from the orphanage. In the same month, Zain rewarded three outstanding students at the Ein Janna Secondary School for girls, located in Ajloun (right). The initiative is part of a number of activities launched by the company for the school’s students under the umbrella of the nationwide Madrasati initiative, launched by her Majesty Queen Rania Al Abdallah in 2008 and supported by Zain. The three students who achieved a grade of over 90% in their Tawjihi exams were Malak Mansour Al Smadia, who was awarded a university grant, and Mai Al Qdah and Shatha Al Qdah, both of whom received laptops. KINGDOM OF SAUDI ARABIA UP CLOSE AND PERSONAL Company employees visit dialysis patients to offer moral support and comfort GIVING TO SAVE O n June 14, Zain’s Shabab Tamouh (ambitious youth) organized a three-day blood drive in cooperation with the labs department and blood bank at the Aasir Central Hospital in Abha to mark World Blood Donor Day. Blood Donor Day is held on June 14 every year to promote everyone’s right to safe blood and encourage regular, voluntary blood donation. 32 CONNECT NOVEMBER 2010 Z ain representatives visited several treatment centers for kidney patients in Riyadh, Jeddah and Khobar in cooperation with the Prince Fahd bin Salman Association for Patients Suffering from Kidney Failure or Kilana. Company employees comforted patients, offered gifts and took the time to learn about kidney failure, methods of treatment as well as the various means of looking after one’s kidneys. To further support Kilana, Zain has dedicated the hotline, 5060, which is used for direct SMS contributions as well as awareness messages to urge people to donate to the cause. KUWAIT CHAMPIONING A CAUSE Initiative to create breast cancer awareness I n October, Zain announced the launch of a new awareness campaign to combat breast cancer and stress the importance of regular checkups and early detection. In collaboration with Laki Sayedati (for you my lady), the campaign targeted the largest catchment of women through audiovisual and print media as well as SMS messaging. The company adopted the traditional “Pink Strip” to raise awareness that was available at all its branches across Kuwait. The logo reflects Zain’s determination to put its weight behind the fight against breast cancer and its resolve to defeat it in its early stages. Zain had previously lent support to the “CAN” campaign, the St Jude’s Cancer Hospital for Children in Lebanon and the Al Hussain Hospital in Jordan. BAHRAIN ALSO PLAYS ITS PART Z ain Bahrain has launched Think Pink, a BD1 ($2.65) SMS donation campaign to raise funds for breast cancer awareness and a digital MRI screening machine for Manama’s Salmaniya Hospital. The money raised from the Zain SMS campaign will be doubled in the bid to purchase this vital equipment to help in the early detection of the disease. SUDAN FOSTERING YOUNG MINDS Z ain recently extended its support to the education sector, providing funds for more than 14 schools. The initiative included the complete construction of campuses as well as the building of additional classrooms, supplying uniforms, textbooks and pencils, and donating 300 fully equipped laboratories to several universities. In total, Zain has earmarked SDG 4 million ($1.68 million) for its latest education campaign. So far this year, Zain has sponsored the construction of six schools, funded the renovation of nine others and distributed 180,000 textbooks and 20,000 pencils as well as school uniforms to 61,802 pupils in 373 schools. As part of its education support project, a number of national universities also received aid from Zain, with Al Zaeem Al Azhari, Al Gazira and Al Gedaref Universities each receiving a computer lab. The University of Dongola received a new lecture hall, the Islamic University of Umdurman’s Nursing College was given a new laboratory and Al Nileen University benefitted from 1,000 laboratory coats and 300 classroom seats. Zain has also signed an agreement to supply the National University of Umdurman and the International University of Africa with several highcapacity computer servers. PREPARING FUTURE GENERATIONS L ast year, Zain led an unprecedented initiative to equip fresh graduates with the necessary tools to succeed in the workforce. Zain implemented an annual training program to improve the employment opportunities for 300 graduates in the field of customer relations. The first batch of recruits completed the year with flying colors, exceeding expectations with average end-ofyear test results exceeding 89%. The program focuses on training for customer care centers, where students learn how to deal with the public. The opportunity to join the program is extended to all graduates from various parts of the country, irrespective of gender, and is also available to those with special needs. 33 CONNECT NOVEMBER 2010 METROPOLIS A wonderful world Zain’s entertainment activities across all its operations GROUP A DIVA’S VOICE ON YOUR PHONE Customers are treated to the beautiful songs on Fairuz’s latest album O n September 19, Zain attained pre-launch digital rights to the ring tones of Fairuz’s latest album, ‘Ehh fi Amal” (Yes, There is Hope). This is the Lebanese diva’s first album in four years, and now all the songs are available to Zain customers in Bahrain, Iraq, Jordan, Kuwait, Lebanon, Saudi Arabia and Sudan as downloadable ring tones. As of October, customers can also download individual tracks in their entirety from Zain’s music portal, http://create.zain.com, to be used as ringtones with interactive voice response. SUDAN GOING LOCAL IN KUALA LUMPUR Zain sponsors the Sudanese sports tournament in Malaysia’s capital Z ain sponsored a first-of-itskind sports tournament organized by the Sudanese diaspora in Kuala Lumpur held under the supervision of the Sudanese Embassy in Malaysia. The closing ceremony of the tournament, which took place under the slogan “One Nation... One People”, was held on 34 CONNECT NOVEMBER 2010 August 8 and honored those who contributed to the tournament’s success. The event inspired interaction among Sudanese students in Malaysian universities, student leagues, the Sudanese diaspora and the embassy, while all the time creating a good image of Sudanese nationals in the country. JORDAN KUWAIT DR AL-JABER JOINS GTB TOP 100 Z ALL A-TWITTER Z ain Kuwait recently joined Bahrain, Jordan and Saudi Arabia by signing an agreement with the popular social networking site, Twitter, allowing its customers to obtain instant updates via SMS. Zain is providing the Twitter SMS service without any subscription fees; customers just have to send the word “start” to 89887 to get connected. Twitter boasts 100 million members worldwide, with roughly 300,000 residing in Kuwait. ain Jordan CEO Dr. Abdul-Malek Al-Jaber (seen here with Jordan's Queen Rania) has become the first Jordanian to make it into the Global Telecoms Power 100 list for 2010. The ranking, issued by Global Telecoms Business (GTB) magazine, placed Dr. Al-Jaber in 62nd position amongst the top 100 most powerful people in the telecoms business as voted by its readers. The magazine said the Power 100 list is “made up of representatives of the over-the-top content providers that are challenging the industry’s business plans, and of the associations that service providers are using to regain market share.” BAHRAIN THE BREAKFAST CLUB Staff and customers enjoy the Big Breakfast J uly got off to a grand start with the Big Breakfast hosted by Zain for its staff and customers. Taking place at Zain Bahrain’s Seef headquarters, the event was hosted by the Human Resources department with the help of the Zain FUN (Future University Network) team, which led the guests through a range of enjoyable activities that emphasized the company’s team spirit with games, raffles, a talent competition and a host of exciting prizes. After an introduction to the company, customers were treated to a tour of the offices, after which they were given goodie bags full of valuable giveaways. Participating customers were selected from a list of those who had taken part in Zain’s Facebook social networking activities as well as different online contests and competitions hosted by the company. KINGDOM OF SAUDI ARABIA SCORING WITH SAUDI SOCCER FANS F rom June to July, Zain hosted the 40 lucky BlackBerry winners of the Kooora.com sports website contest, held during the 2010 World Cup finals in South Africa in which over 20,000 people participated. Zain already sponsors the Saudi national soccer team and the professional soccer league. 35 CONNECT NOVEMBER 2010 MOBILE LIFE New frontiers of creativity From cooking curry to seeing what we will look like in 30 years, Apple apps are the new – and profitable – rage T hree years since its release, the iPhone has become the most iconic device of the digital era. That unique status is, in part, due to Apple’s trend-setting design ethos, and the resulting super-sleek minimalism of their hard products, but external design alone could never catapult a gadget into the unparalleled position the iPhone currently occupies. For that, Apple had to marshal what was initially a much more unwieldy beast, the App Store. an app for every one of those tasks, and a billion more. The cost of applications that aren’t for free begins at $0.99, with the average price, as of August 2010, hovering around $2.91. Apple takes 30% of the revenue, and the rest goes to the inventor or seller of the application. But if you want to understand the phenomenon, the salient data are 300,000, 6 billion and $4.2 billion. The store, as its name suggests, offers applications, both free and for sale, created by third-party designers that you can download onto your iPhone, iPad or iPod touch. The first popular applications were novelty products and many of the most popular ones still are. But don’t let that word fool you: An app that allows you to see what you’ll look like in 30 years might be frivolous, but everyone and their mother is still going to download it, as indeed they already have. Moreover, as the App Store has grown, the apps themselves have quickly progressed from novelty to necessities of modern life. Want to learn a language, write a screenplay, operate a strobe light, organize your stock portfolio or just find the closest Indian restaurant and order a Chicken Tikka Masala? Yup, there is now 36 CONNECT NOVEMBER 2010 Whether you want to learn a new language Those figures, respectively, represent the number of applications that have been released, the number of applications downloaded from the App Store, and the revenue generated by apps in 2009. According to analysts interviewed by the Philadelphia Inquirer that final number is supposed to reach $29.5 billion by the year 2013. Those numbers put into perspective the almost hyperventilating excitement Organize your stock portfolio the App Store has generated, not just among users of Apple products, but with economists as well. Amidst a global financial crisis that is still yet to fully dissipate, Apple has only increased the speed of the remarkable run that began with the release of the iPod way back in October 2001. The portable MP3 player kick-started as stunning a turn-around as a technology company, and perhaps any company, has achieved. When Steve Jobs returned to the helm of Apple in the late 90s, the company, though still famous as the seminal pioneer of the personal computer, seemed a fastfading has-been, having suffered comprehensive defeat at the hands of its long-term rival Microsoft. However, the release of three lines of hard products, the iPod, followed by the iPhone and most recently the iPad, all bolstered by Apple’s own in-house operating systems, along with the company’s two digital stores, iTunes and now the App Store, have allowed Apple to reclaim the mantle of coolest company in Silicon Valley. And not just that – even as the rest of the economy has been reeling, Apple has managed to surpass it’s old rival Microsoft, to become the world’s most valuable technology company, and, after the petroleum giant Exxon, America’s most valuable company in any industry. Just a year-and-a-half old, the App Store constitutes but a tiny fraction of that empire. With 81% of apps downloaded to date free of charge, and the 50 most popular paid applications having an average selling price of just $1.49, Apple, according to industry experts, receives about 29 cents for every application downloaded. But most of those 29 cents go to the downloader’s credit card company, leaving Apple with less than $200 million in gross profit since the App The cost of applications that aren’t free begins at $0.99, with the average price, as of August 2010, hovering around $2.91. Apple takes 30% of the revenue, and the rest goes to the inventor Store opened. Nearly 200 million dollars is nothing to sneeze at, of 37 CONNECT NOVEMBER 2010 course, but we’re talking about a company that made more than $33 billion in the same period. But while Apple has made relatively little from the App Store, the thirdparty developers who have designed the actual products sold at the store have made more than $1 billion since it opened in 2008. And it is those third-party developers, in large part, who are responsible for the feverish enthusiasm that currently surrounds the App Store. While many gripe about the control exercised by Apple over the store – Apple individually approves every app the store releases, rejecting those deemed offensive or otherwise unworthy, and generating frequent complaints from developers about the opacity of the process – there are already some 30,000 developers who have made money thanks to the App Store, a figure that is rapidly increasing. And despite the complaints, entering the app development business is far less difficult than is normally the case with software development. A developer can theoretically design an app in a day, send it to Apple for approval, and within a week’s time start generating money from it. And the opportunities offered by the store are becoming more lucrative. Apps on Apple’s latest product line, its Or simply want to know what you will look like in 30 years time, Apple's apps can help you do it sleek and wildly successful tablet computer, the iPad, are generally several dollars more expensive than those sold to iPhone users. Not that iPad users have shown any signs of noticing. Within a week of the tablet’s release, around three and half million apps for it had been sold. And with Apple’s latest phenomenon, the redesigned iPhone 4, which hit stores in the Middle East in late September, expect many more millions WHAT’S NEW: THE IPHONE4 DESIGN In appearance, the iPhone 4 marks a radical departure from its three predecessors. Thinner, and less curvy than previous models, the new iPhone is ringed by a metal band that serves as a “mounting point for all the [device’s] components.” The band uses Apple’s own alloy, which the company claims is five times stronger than standard steel, and, along with bringing increased durability to the new model, also serves as the phone’s antenna. CAMERAS The new iPhone comes with two of them, one on the front and one on the back. Both, however, bring a new level of detail to the iPhone 4, with 5 megapixel quality, a 5x digital zoom and a built-in LED flash for pictures taken in low light. 38 CONNECT NOVEMBER 2010 to be sold. For application developers, the iPhone 4’s innovations – a stainless steel frame that serves as its antenna, double the processing power of its predecessors, a new LED backlit liquid crystal display with a resolution that reaches the maximum amount of detail that the human retina can process, and dual cameras on the front and back of the phone that allows iPhone 4 users to video chat with each other – should only increase the opportunities offered by the App Store. FACETIME In terms of futurism, this feature is perhaps the coolest. The new iPhone comes with ready-to-use video calling. Thanks to the camera on the front of the phone, iPhone owners can, with just a WiFi connection and a tap, chat with each other, face to face, using Apple’s new appropriately named program, Facetime. A NEW SCREEN Bragging about the 326dpi resolution of the iPhone’s screen, Apple’s founder and CEO, Steve Jobs, said, “there's a magic number around 300dpi. If you hold something about 10-12 inches away from your eye, it's the limit of the human retina to distinguish pixels.” The new screen has four times the pixel count of previous models, which makes it, in terms of color and clarity, pretty much the most vibrant-looking phone ever released. This may be just another humanitarian ad. But are you just another reader? 4.7 million people in Gaza, West Bank, Jordan, Syria, and Lebanon cannot survive without your help. Their needs are as basic as shelter, hospitalization, and primary education. With 668 primary schools, 134 health centers, and its special Microfinance Programme, UNRWA has changed the lives of thousands of refugees across 58 camps. Your donations matter. Don’t be indifferent; help us make a difference in showing them a more wonderful world. To donate via sms, send the word “woman”, “food”, or “education” to your country’s corresponding short code. Jordan 90008 - Kuwait 99888 - Sudan 1155 - Bahrain 1111. MOBILE LIFE The rise of mobile telephony and the Internet have ushered in a new era of worker freedom and mobility Life’s new office The revolution that makes us all reachable but which can also set us free T he rise of mobile telephony and the Internet, the twinned phenomenons that have defined our era, were hailed as ushering in a new era of worker freedom and mobility. No longer would workers be physically chained to their offices, but, instead, empowered by wireless Internet and smartphones that meant they could hold their office in the palm of their hands, their only limitations would be whether they were in an area with network coverage. In fact, on that front the revolution has been remarkably successful, but for many 40 CONNECT NOVEMBER 2010 modern professionals, the only sense in which they feel they’ve been unchained is physical. In every other respect, such workers are on call more than ever before. As global network coverage has inexorably expanded across the world over the last two decades, places without service reception have grown ever rarer. Whether on a ski slope or on the beach, chances are your BlackBerry or iPhone can still connect to the Internet, which means you can check that new report, or download your latest returns, or do any of the other billion and one things that constitute working for the modern employee. Indeed, according to a work-life study by Sheraton Hotels & Resorts, 81% of US professionals say they work harder now than they did five years ago, and 85% percent say that because of modern technology, they feel compelled to be connected to work 24/7. Still, it is not like such professionals would turn back the clock if they could. According to the same study nearly 90% bring their PDAs into the bedroom with them, and more than a third say if forced to choose between spouses and smartphone, they’d go with their smartphone. At the same time, some 84% say technology has allowed them to spend more quality time with family and friends. The degree to which smartphones have blurred the boundary between work and leisure time is further highlighted by a Robert Half International study of the work-life balance of chief financial officers in Canada. According to the survey a quarter of those polled say they check in with their offices once or twice a day while on vacation, while 15% say they do so several times a week, and 23% say they call the office once or twice a week. Those kind of figures hold true throughout the developed world. Given the new work dynamic, the majority of working Australians, for instance, don’t take regular holidays. In Australia some 60% of women and half of all men feel “consistently timepressured,” although only 30% of workers would like to reduce their working hours. be affected by such problems had college or postgraduate degrees according to the survey, which also found that “authority, skill level, decision-making latitude and personal earnings... predicted trouble outside of the office.” Eighty years ago, the 20th century’s preeminent economist wrote an essay called “Economic Possibilities for our Grandchildren,” in which he predicted that advances in technology and economic output would solve once and for all humanity’s primary problem: “the struggle for subsistence.” “Thus for the first time since his creation man will be faced with his real, his permanent problem,” John Maynard Keynes wrote in 1930, “how to use his freedom from pressing economic cares, how to occupy the leisure, which science and compound interest will have won for him, to live wisely and agreeably and well.” For the time being, at least, the struggle for subsistence has indeed been won, but the age of leisure, Keynes predicted never quite arrived. While thanks to strong labor laws, blue collar workers find themselves working fewer hours than they did a century ago, for the rest of those employed in the information economy the work load often feels higher than ever before. Be that as it may, you’d be hard pressed to find a significant number of modern professionals who would “unplug”, even if they could. From mobiles to smartphones and the Internet, the telecom industry has produced the most vital tools of the global economy, tools that are by no means only available to modern professionals in developed countries. Indeed the numbers speak for themselves: In 2009, even in the midst of a global economic crisis, the number of cell lines rose to 67 for every 100 inhabitants of the earth, and penetration for the developing world exceeded 50% for the first time ever. In the meantime, moderation in all things should be the watchword. Happy productivity. While advances in telecommunications over the last two decades have brought innumerable benefits to mankind, some fear the resultant blurring of business and leisure is contributing to an already rising divorce rate, as spouses find themselves burdened with more workrelated stress and less shared time. Another potential consequence is dietary. Modern professionals are finding less and less time to spend preparing their own meals and are instead increasingly opting for diets built around takeout and delivery which is in turn helping to push up obesity levels, and not just for the breadwinner, but the entire family he or she feeds as well. The odds of work negatively affecting your private life seem to increase the higher up you are on the ladder. According to a survey of 1,800 American workers, half reported bringing their work home with them and having their personal relationships suffer as a result. Those most likely to Whether on a ski slope or on the beach, chances are your Smart phone can still connect to the Internet 41 CONNECT NOVEMBER 2010 MOBILE LIFE What phone we carry says a lot about who were are Express yourself The phone has joined the list of items we must think about if we want to project the right image M obile phones have always been a status symbol. Ten years ago, just owning one was enough. Now that most of the developing world has mobile phones (the International Telecommunication Union expects worldwide subscriptions to hit 5 billion this year), having a phone is not sufficient; you must have the right one; one that speaks of your taste, your wealth and most 42 CONNECT NOVEMBER 2010 importantly, your style. Like the watch is to the man’s wrist, the mobile phone has now become a functional item turned individual statement. Remember, if you can, to the early days of mobile phones. The originals were car phones; those big, bulky suitcase-like items that rested in the car's console and were the same size as their fixed line counterparts. At first, they were used for emergencies, but gradually, the devices, which cost over $1,000 and had short battery lives, became indispensable items for executives on the go. Remember the iconic scene in the 1987 film “Wall Street” in which broker Gordon Gekko, played by Michael Douglas, wanders the beach with a phone so big it nearly eclipses his face. Fourteen years later, Hollywood brought us “Zoolander”, a film about a male model named Derek Zoolander, who has a phone so small he can barely grip it. The gimmick was popular enough for fans to start a Facebook page called “Derek Zoolander’s Phone.” When calling onthe-go lost its novelty, around 1993, IBM introduced a phone that had PDA features as well, such as a calculator, address book and fax machine. It retailed for $900 and gave people even more opportunities to show off their devices as they pulled them out to make calculations, or to lookup someone's number. Function really started to give way to fashion in the mid-90s. In 1996, Motorola released the StarTAC phone, whose flip cover gave owners that satisfactory, and also notably audible, “I have a cool cell phone” sound. The Finnish were on the cutting edge of mobile technology, and thus many will remember their first cellular phone being a Nokia, the world’s largest manufacturer of mobile phones. When the company introduced multicolored faceplates for their cell phones in the 1990s, it started a trend of phone fashion accessories which by 2006 were raking in over $1 billion a year, in the U.S. alone. Bluetooth made having a blinking object in your ear not only cool, but useful. The open wireless technology, created by Ericsson in 1994, allowed for exchanging data over short distances using radio transmissions. Bluetooth headsets are still proliferating and can cost up to $65. Users of these bug-sized ear devices can be seen wearing them while walking around the mall or sitting in cafes. Bluetooth says, “I’m important, so much so that I might have to take a The iPhone lends itself to the more creative types. It says, “I’m hip, technologically savvy, and I definitely have a Mac at home” call even while eating dinner.” Today, it is not only about what your phone and its accessories look like, but about what they can do. Along with email, web browsing, text messaging, a camera, Bluetooth technology, stock tickers, GPS locators and breaking news are what no professional should Today's phones can set us apart from the faceless crowds 43 CONNECT NOVEMBER 2010 Among the suitwearing crowd, a serious phone should be gray or black and must not have specialized ring tones, stickers, charms or duct tape be without. In the world of smartphones, the two most common devices are Apple’s iPhone and RIM’s BlackBerry, each of which have enough functions to make an assistant obsolete. While industry experts say 44 CONNECT NOVEMBER 2010 the iPhone is better technology-wise because of its various applications and data storage capabilities, the BlackBerry is practical, and has the popular Blackberry Messenger program (BBM), which is widely used in the Middle East, especially by the younger generation, to communicate. BBM, a free internal instant messaging system for BlackBerry customers, is fast becoming a primary means of correspondence for those on the run and for those who prefer to avoid conversations. BlackBerry has more than 45 million customers, while the iPhone has upwards of 30 million. RIM’s device says “I’m corporate, I get a lot of emails, and I need to check them and respond ASAP.” The iPhone lends itself to the more creative types: actors, filmmakers and techies. It says, “I’m hip, technologically savvy, and I definitely have a Mac at home.” For the really tech-savvy, Android, an operating system for smartphones like Google’s “Android OS”, is a must. It allows users to multi-task while on the phone, making it simple and cheap to synchronize contacts, calendars and even documents across different devices. With Android, users can read the news, check Facebook and browse photos at the same time, much like a miniature version of a PC. Android is for the user who wants to say “I’m nerdy, I have a lot of bandwidth, and I can out-download your iPhone any day.” Not surprisingly, two-thirds of Android users are men. For traveling professionals, roaming phones also have caché. Being reachable at any Moving into the future, the phone, if it hasn’t already, will become an important accessory of style expression One may be for business, the other for personal use. A double-fisted phone owner says “I’m an entrepreneur, I have a hand in many business ventures.” Or simply, “I don't mix business with pleasure” time, in any place, is not a nuisance, but the sign of a modern individual. Numbers, too, are part of the package. Being at the other end of an easy-toremember number is a conversation piece as well as a business tool, and people will pay up to four times the regular amount just to be the proprietor of such sleek digits, which say, “I have a number that looks like it could direct you to the headquarters of a major company, but it’s all mine.” In a nod to the growing import placed on cell phone numbers, in New York City, a movement towards old area codes is gaining steam. Years ago, Manhattan had just one area code: 212. But with the rise of cell phones, companies had to add other area codes to accommodate users. Now, having a vintage 212 area code is as desirable as having an iPad. As landlines become phased out, serious professionals often carry not just one phone, but two. One may be for business, the other for personal use. A double-fisted phone owner says “I’m an entrepreneur, I have a hand in many business ventures.” Or simply, “I don't mix business with pleasure.” Among the suit-wearing crowd, a serious phone should be gray or black and must not have specialized ring tones, stickers, charms or duct tape. Unfortunately, a serious phone does not always beget a serious user, as even the sleekest phones will often be used at inappropriate times; in a restaurant, in a library or in a crowded cinema. When this happens, even the priciest handset is a nuisance. 45 CONNECT NOVEMBER 2010 GREEN AFFAIRS The world is heating up Sweltering summer raises hopes for action on global warming I ntense, record-breaking heat gripped the world this summer. In Russia, hundreds died, crops failed and forestand peat-fires raged during two months of soaring temperatures the country has not seen in 130 years of record keeping. The heat in China unleashed waves of locusts that decimated crops and grasslands in Inner Mongolia. Around 20 countries around the world experienced their hottest days on record, uncluding several in the Middle East, though as well as places with traditionally cooler climes like Russia (44) and Finland (37.2). For some, this is yet more evidence that humans are warming the planet, prompting increasing climactic catastrophes – the dark smear of humanity’s carbon footprint. While most scientists are currently still pouring over data to determine if this year’s wrathful weather is directly related to global warming, activists are already hopeful that, regardless of the evidence, this summer will help convince skeptics that people are altering the earth’s climate. Several years ago, the scientific community generally agreed that human activity significantly contributed to a drastic rise in certain gases – particularly carbon dioxide – that in turn trap more heat in the atmosphere, raising both land and ocean temperatures. There are a number of factors linked to warming land and seas, but the culprit that has certainly garnered the most attention has been carbon dioxide. Along with water vapor, methane, nitrous oxide and ozone, carbon dioxide is a primary “greenhouse” gas that humans have been producing in enormous amounts since the Industrial Revolution. Studying ice cores – samples from accumulated formations of snow and ice such as glaciers – lets scientists analyze samples of air trapped as far back as 800,000 years ago and gives a picture of how the composition of the air has changed. A landmark 2007 study conducted by a UN panel with researchers from around the world found that since 1750, there is around 38% more carbon dioxide in the atmosphere today, a staggering increase compared to smaller fluctuations seen in hundreds of years of ice core records. 46 CONNECT NOVEMBER 2010 We all need to make an effort to reduce our personal carbon footprint A bulk of the increase in carbon dioxide comes from burning fossil fuels like coal, oil and natural gas, and decreasing the amount of carbon dioxide in the atmosphere (now popularly called a carbon footprint) has become the most well-know way to try slowing – or, ideally, reversing – the process of global warming. Despite the broad scientific consensus that humans are not only heating up the earth, but that the result will be more deadly heat waves, flooding, raising sea levels and other weather-related disasters – even if troubles this summer prove unrelated to global warming – the world’s response has, at best, been mixed. The global community failed to reach an agreement on an international treaty to fight global warming last year in Copenhagen, and the only existing global accord on the issue – the Kyoto Protocol – is not being implemented by some of 1. TURN IT OFF 7. DRIVE LESS Turn off lights, televisions, videos, stereos and computers when not in use - they can use 10 to 40% of the power when on standby. Also, unplug chargers as soon as they have finished charging. Do your weekly errands in a single trip or pay your bills online. Walk, bike, ride the bus or carpool. 8. OPTIMIZE YOUR SPEED 2. BE EXACT You will consume up to 25% less fuel if you drive no more than 90 km/hr. Fill the kettle with only as much water as you need. 9. DRIVE HYBRID 3. CLOSE IT A hybrid or other fuel-efficient car emits less carbon dioxide. Don’t leave refridgerator doors open. 10. REPLACE THEM 4. CHECK YOUR TIRES Replace your incandescent bulb with a compact fluorescent light bulb (CFL). CFLs cost three to five times as much, but use less than a third of the power. Replace old appliances with energy-efficient ones. Properly inflated tires can improve your car’s fuel efficiency. 5. USE NO PLASTIC Use cloth bags when going shopping, and avoid buying products which use too much plastic. 11. WATCH WHAT YOU EAT 6. FAN UP Choose food produced close to your home. Instead of using air conditioners in the summer, wear cool clothes, and use a fan. 12. RECYCLE Consume less, and re-use old products. Source: www.12simplethings.org the world’s largest polluters. The European Union, collectively the third-largest global emitter of greenhouse gases, is taking positive steps to address the problem as are some corporations, local governments and, increasingly, individuals. Going green, particularly for industry, is often very expensive, and even though most scientists agree on the need to act, global warming skeptics remain, and the issue is often politicized. Green energy – like solar and wind power – is also still expensive, and the technology is young, meaning traditional power generation that emits tones of carbon dioxide offers more bang for the buck. The consensus global solution to the problem – laid out in the Kyoto Protocol and being pursued in the EU and other countries like Japan and New Zealand – is known as “capand-trade.” The model envisions setting limits on greenhouse gas emissions and allows companies to purchase and sell credits depending on if they are above or below the limits. eco-conscious consumers. Local government initiatives, particularly in the US, are regulating greenhouse gas emissions in the absence of a nation-wide policy. On the individual level, the idea of pitching in is catching on, albeit slowly. Around the world, people are aiming to reduce their carbon footprint – the amount of carbon dioxide they are responsible for producing by driving a car, leaving lights on, or using energy-intensive products instead of more energy-efficient ones, for example. While piecemeal solutions are certainly better than nothing, scientists argue serious global action is needed fast or disastrous summers like the one that’s just passed will be the wave of the future. Ideally, the money created by trading will be invested to further decrease greenhouse gas production by companies under the limits, and more of the largest producers will begin going green if the cost of credits gets too high. The Kyoto version of the system calls for rich, industrialized countries to invest in reducing emissions in developing countries. Critics, however, note the rules of a “cap-and-trade” system – not to mention enforcement – can be manipulated and may ultimately not even reduce emissions. However, as states cajole to reach a global system to tackle global warming, local and even non-state initiatives are growing. Corporations are increasingly either self-regulating or going greener than the law says they must, at the same time positioning themselves as environmentally friendly to attract Leave the car in the parking lot whenever possible, and carpool at other times 47 CONNECT NOVEMBER 2010 RADIANCE Treading carefully Walking can lead the way to better health and increased mental strength Walking is one of the most beneficial of exercises that can be embraced by people of all ages I t is no secret to travelers that walking is one of the best ways to discover a new city. Walking tours exist in nearly every destination in the world as a healthy and hands-on – or perhaps more appropriate, feet-on – way to learn the ins and outs of a new destination. But even for those deprived of the lure of an exciting new location to explore, the benefits of walking around your own city is quite underestimated, and as modern life has the tendency to come equipped with sleek gyms and even sleeker cars, the merits of walking should not be overlooked. Indeed, not only is walking perhaps the most environmentallyfriendly way by which to get around, it is also an astoundingly simple but effective way to get fit. Walking for thirty minutes to an hour, five days a week, dramatically reduces health risks such as various types of cancer, type 2 diabetes, coronary heart disease, strokes, anxiety and depression. It also increases life expectancy as well as bone health, particularly strengthening the hip bone and staving off osteoporosis. For those with, or at risk from cholesterol problems, walking can help in this department as well. Studies have shown that the exercise lowers harmful low-density lipoprotein (LDL) 48 CONNECT NOVEMBER 2010 cholesterol while raising the good-for-you high density lipoprotein (HDL) cholesterol. Walking regularly also comes with marked psychological benefits, such as improved memory skills, learning ability and abstract reasoning. Stress reduction, boosted confidence, energy and a better mood, are also welcome side effects. Walking for thirty minutes to an hour, five days a week, dramatically reduces health risks such as various types of cancer, type 2 diabetes, coronary heart disease, strokes, anxiety and depression As with any exercise, walking burns calories – making it a good choice for weight watchers who prefer a low-impact work out. A half hour of moderate walking burns between 90 to 190 calories, whereas vigorous walking for the same amount of time will burn between 120 to 260 calories. Walking up and down a hill raises the metabolism even higher and burns between 100 and 290 calories over 30 minutes, depending on speed and intensity. With these health benefits in mind, walking appears an ideal, straightforward and cost effective manner to get in shape or stay healthy. But before you set off on this path to better well-being, there are a few pointers to keep in mind. Regardless of how naturally walking may come, given that most have been refining the art since they were toddlers, there are, in fact, right and wrong ways to engage in the exercise. Walking correctly leads to better physical and psychological health, but walking wrongly is a sure way to a wasted effort and possibly even injury. First off all, before you set out to explore your area and test your stamina, do some warm-up stretches. This will improve your stride and pace as well as lower the risk of muscle tears, particularly if you have not worked out in a while. Be careful not to over-stride, which is when walkers lengthen their stride in an attempt to gain speed by reaching out further with their forward foot. Besides not making you go significantly faster, this will cause the feet to strike down harder and cause pain to the shins. For added speed, it is best to instead take shorter, quicker steps with a focus on rolling through your step with your back foot to give a powerful push off. Rolling your foot through, heel to toe, instead of slapping it down flat is quite essential to walking well. If this proves difficult, you may need more flexible shoes. Walking regularly also comes with marked psychological benefits, such as improved memory skills, learning ability and abstract reasoning. Stress reduction, boosted confidence, energy and mood, are also welcome side effects Indeed, while walking does not necessarily involve the purchase of hi-tech equipment, investing in good walking shoes is a must. Unsuitable shoes will instead increase susceptibility to muscle pulls, knee problems and plantar fasciitis – painful inflammation of the connective tissue under the heel bone, across the sole of the foot and the toes. Avoid heavy shoes that will slow you down and stiff soles that hinder the ability of your foot to roll easily through each step. Throw out shoes that are over a year old or that have walked over 800 kilometers, as the essential cushioning and support is likely to have worn away. Also make sure that your shoes are the right size. Walking shoes should be slightly larger than your normal dress shoe size, but shoes that are too big will inhibit you, and likely cause some hilarity, whereas those too small will make the feet swell. If choosing the right size is likely to particularly stress you, fret not as most athletic stores will offer free sizing advice to customers. While walking, assume a straight posture with the shoulders down and the back straight, and breathe steadily and deeply. It goes without saying that comfortable clothing and adequate hydration are equally essential. It is also best to walk facing oncoming traffic for your own and other’s safety. With this in mind, you should be all set to walk toward better health – creating no added carbon emissions as you get from place to place is just the added bonus. And when you have gotten all you can out of straight-laced walking, why not push your boundaries further with different variants of this ancient form of exercise. For the more adventurous there are a whole array of walking sports, such as Nordic walking, which evolved from an off-season ski-training activity and involves walking together with specially designed poles, and works more than 90% of the body’s muscle mass. Even walking to work instead of driving or taking public transport can make a difference What’s not to enjoy? 49 CONNECT NOVEMBER 2010 ICONS OF DESIGN Whispering ghosts Rolls-Royce is more than a motoring icon. It has become a symbol of luxury and craftsmanship Q who can afford to spend (at today’s prices) a minimum of $500,000 without blinking. Over the years, the Rolls has become a legend in itself, one built on the stuff of dreams: romance, glamour and wealth. Since their creation in 1904, Rolls-Royce cars have always been the privilege of the ultra rich, owned by the lucky few At the height of the British Empire, Rolls were driven around Mayfair and Pall Mall and raced through remote and exotic colonies, from Africa to India. Rajas copied the British aristocracy’s enthusiasm for the opulent car, and a 1911 model was designed specially for the Maharajah of Mysore. ueen Elizabeth opted long ago for a Phantom IV, one of 18 models to have been ever produced (and, incidentally, only sold to royalty); John Lennon chose to customize his shiny white Rolls by painting it matt black and decorating it with psychedelic motifs. Meanwhile, the Sultan of Brunei owns over 350 Rolls-Royces, all of which are safely tucked away in his gigantic car lot. Models such as the Rolls-Royce Phantom, seen here at a regional motor show in 2009, have always had allure and mystique to attract the rich and famous 50 CONNECT NOVEMBER 2010 The Spirit of Ecstasy is the embodiment of the marque’s passion and flair 51 CONNECT NOVEMBER 2010 A 1934 Rolls Royce: The brand’s models are famous for their longevity The Spirit of Ecstasy is understood to have been inspired by the real life Eleanor Velasco Thornton, the secretary of Lord John Montagu, editor of The Car magazine who was to meet a tragic end These luxury rides were originally the product of Frederick Royce’s vivid imagination. In 1903, he bought his first car, a French Deauville. It didn’t meet Royce’s high standards and inspired him to do better, even if he did use the French auto as the basis for his own designs. 52 CONNECT NOVEMBER 2010 In fact, in less than a year, Royce had designed not one but three cars, all of which were called the Royce 10. A friend, who was employed at C.S. Rolls, a local car dealership showed one of the cars to the owner, Charles Rolls and in May of 1904, the entrepreneur and the car dealer agreed to produce the Rolls-Royce. Four different models of the Royce 10 went on show for the first time at the Paris Salon of 1904. In 1907, Rolls-Royce released its legendary Silver Ghost (named on account of the quietness of its engine). The car positioned the company as a maker of luxury vehicles and became the most famous car of its time. The fame of the Rolls-Royce has been built around many stories and legends. The Spirit of Ecstasy, the famous mascot of a woman leaning forwards adorning RollsRoyces to this day, is understood to have been inspired by the real life Eleanor Velasco Thornton, secretary of Lord John Walter Edward Scott-Montagu, the editor of The Car magazine. In 1915, Eleanor tragically drowned with hundreds of other passengers when the SS Persia on which she and Lord Montagu were travelling to India, was sunk by the Germans in the Mediterranean. Lord Montagu commissioned his friend Charles Robinson Sykes to sculpt a personal mascot, based on Eleanor Thornton, for his Rolls-Royce. The original mascot was later modified by Sykes to be closer to today’s Spirit of Ecstasy that is used as the mascot for Rolls-Royce cars. Rolls-Royce cars were also engaged in military service. The six-cylinder Ghost was used during World War I as part of an armored squadron created by Britain's Royal Naval Air service. The Rolls-Royce was such an effective vehicle on battle fields that all available Silver Ghost chassis were requisitioned; civilian production of the car stopped, and all models slowly disappeared from the streets of London, deploying, like the Duke of Westminster’s car, to the French and African front lines. Nearly two decades later, Rolls-Royce saw an interesting opportunity in the Bentley car company, which went bankrupt in the wake of the Great Depression. Rolls-Royce purchased Bentley in 1931, and from that point onwards models produced by the two companies were nearly identical. During World War II, Rolls-Royce began producing jet engines and it carried on doing so for another four decades until a crisis in the jet engine market brought Rolls-Royce to its knees. The car division was purchased by Vickers in 1980, and in less than ten years the famous British marque was sold - ironically, given its wartime John Lennon chose to customize his shiny white Rolls by painting it matt black and decorating it with psychedelic motifs. Meanwhile, the Sultan of Brunei owns over 350 RollsRoyces, all of which are safely tucked away in his gigantic car lot service - to the German Volkswagen car company in the late eighties. Volkswagen then kept the Bentley line and sold Rolls-Royce to its compatriot BMW. Today, Rolls-Royce are still icons of luxury and can be seen parked under the glittering towers in Dubai, Bahrain, Jeddah or Abu Dhabi. In the Middle East, Rolls-Royce’s Bespoke Program lets customers personalize their car. The Bayunah Phantom is said to be inspired by the deserts of Abu Dhabi in a livery of beiges and browns and equipped with a tan ever-flex roof and a gold Spirit of Ecstasy. The Arabian Shaheen falcon inspired another model, the Shaheen Phantom Coupe. It has similar predatory lines and comes in orchid Pearl paint, contrasting with shades of red. The upholstery is in seashell leather upholstery with falconembroidered headrests. Rolls-Royce’s success might be attributed to the fact that more than 60% of Rolls-Royce cars ever made are still roadworthy, one of the oldest being a 1904 10 horsepower model, owned by a man in Scotland. A Silver Ghost which was produced in 1907 and is owned by the company is also still in working condition. In 2009, Rolls Royce manufactured 1,212 Phantoms. Most have been bought by the rich and famous such as P. Diddy, David Beckham and Eddy Murphy. Even Lady Gaga jumped on the bandwagon by buying one for her parents, delivered with the message: “A car to last like a love like yours”. The world's oldest surviving Rolls-Royce. Built in 1904, car 20154 is a small, 10 horsepower, open-topped two-seater She certainly chose the right marque. 53 CONNECT NOVEMBER 2010