Networking - Good Universities Guide

A Hobsons and Education Services Australia Initiative
Volume 19, Issue 1
FEBRUARY 2011
www.GoodUniGuide.com.au/ACS
National Skills Champion —
an inspiring career journey
By Anna Kerrison (National Champion),
Corporate Responsibility Advisor, Human
Resources, TNT Australia
Anna was a speaker at the 2010
ACS Seminar in August 2010.
The Industry Champions are an
integral part of the overall project,
which is known as the Integrated
Communications Reference Set.
I work at TNT Express and look after
the area of Corporate Responsibility.
My role is to ensure TNT operates
ethically and responsibly in regard to
the world around us — whether that
is our people, their families, the local
community, developing countries and
importantly our environment. I think
I have the best job in the world, as
I get to help people and do ‘good’
every day.
Ongoing training and education
has really been the key to my
career progression. Upon leaving
school in 1996, I spent four and
a half years at university studying
business management with a major
in marketing, and a Bachelor of Arts,
majoring in Spanish and psychology.
This gave me a basis of skills in
research, analysis, writing and team
work.
After completion of my university
study, I began my career as a
Sales and Marketing Systems
Administrator. After two years I took
an opportunity to move to Amsterdam
and work for TNT’s global head
office, where I was training people
from all over Europe to use these
systems.
Although I did some in-house ‘train
the trainer’ programs at TNT in
Holland, it wasn’t until I returned to
Australia that I really discovered the
Vocational Education and Training
(VET) system and its benefits. I then
made a move back to my hometown
of Brisbane where my basic training
skills came to the fore and I was
employed again by TNT, this time
in a training role focused on sales
and customer service. My manager
supported me to do a Certificate IV
in Training and Assessment (also
known as ‘TAA’) then things really
took off.
A Certificate IV in Business
Development also helped me in
this role but it was the TAA that
really opened doors and I gained
a promotion to Learning and
Development Manager back in
head office in Sydney. In this role I
was exposed to all TNT functions
including operations where I began
using my TAA as a trainer and
assessor for TNT’s drivers and
dockhands in a 13-week Leadership
Development program — from
which 80 people graduated with
a Certificate III in Transport and
Logistics. This was one of the most
rewarding experiences of my career.
I also moved into training program
design and various other L&D/
HR projects which broadened my
horizons even more.
Through the TAA, I had exposure to
cross-functional training groups in
the business and gained excellent
knowledge of the industry and
its components. The icing on the
cake was when I was invited to a
Leaders Development Program —
The ‘Leading Edge’ — which was a
TNT-tailored Diploma of Business
Management. Learning with 100
other TNT managers allowed
for great networking, confidence
building, and dealing with real TNT
business challenges. Unlike my
academic training at university, I was
able to fit this into my work schedule
and learn new skills relative to my
own role and business.
To date, the most interesting
challenge has been my move across
to Corporate Responsibility from
Learning and Development. This
has been a great opportunity to
share my enthusiasm for Corporate
Responsibility activities such as
fundraising, volunteer programs,
sustainability and ‘people and culture’
initiatives.
Anna Kerrison is now the
Corporate Responsibility Advisor,
Human Resources at TNT
Australia.
Level 12, OCBC House, 565 Bourke St, Melbourne VIC 3000
PO Box 13158, Law Courts PO, Melbourne VIC 8010
Telephone 03 9627 4899 Facsimile 03 9649 7899
Email acs@hobsons.com.au
Editorial
In the 2011 newsletters we will continue
to present to you the experiences of
our National Champions. In this issue
Anna Kerrison from Queensland
tells her story. Remember to note
information, dates and websites for the
Australian Career Service Seminars
and National Career Development
Week 2011. As government support
and funding are understandably under
review (with changing funding priorities
as a result of the cyclone and recent
floods) strong support for these events
will be important. Your support and
involvement in these events will ensure
a strong message is communicated
to industry and government sponsors
and organisations. The message
is that these events are important
contributions to the growth and
development of all Australians and
capacity building for Australia’s future.
It is likely that career development
practitioners will have an important
role in helping people re-evaluate and
rebuild lives of people touched by these
disasters.
For those with wanting to communicate
and share initiatives and programs/
resources with colleagues there
are some exciting national and
international conferences and
professional development opportunities
for you in the Conferences section.
Of particular interest is the CDAA
conference to be held in Cairns in April
2011, not only due to the fact that the
ACS Judith Leeson Award Finalists
will be presenting there, but also that it
represents in a very small way that life
there is getting back on track.
We continue to invite, and look forward
to, your contributions telling readers
about your initiatives, resources and
successes. If you wish to make a
contribution to this newsletter please
contact Anna or Cameron.
Anna Lichtenberg
anna.aus@gmail.com
Cameron Picton
cameron.picton@esa.edu.au
[Note: the views expressed in the ACS
newsletter reflect those of the respective
authors, and not necessarily those of
Education Services Australia or Hobsons]
www.GoodUniGuide.com.au/ACS
of assistance. Information that I, as a
local, take for granted.
Private View
Another dimension in
community and lifelong
career development
Jennifer Gleeson, Lifeworx
As a regional career adviser I come
across quite a number of varying
requests from clients, however the
most recent assistance I provided
was the reason I decided to start
my own practice in my hometown in
the first place. When I first decided
to set up Lifeworx my main focus
was on assisting individuals break
into the mining industry, which is
the main industry in the City of
Kalgoorlie-Boulder. Unfortunately
I have competition, with a plethora
of recruitment agencies all claiming
to provide starting salary jobs,
which will (inevitably?) lead into
$100K+ employment within a short
period of time. Indeed, findings in
the Goldfields-Esperance Region
Summary Report and Workforce Plan
published through the State Training
Board, Department of Education and
Training in 2007 states, “The region
is often viewed as a ‘stepping stone’
in the employment ladder rather than
a place in which to build a career”.
So it was with much surprise and
excitement that I received my
VERY first call from a new couple
in town requesting career advice
and assistance in reaching their
individual career potential as well
as long term planning as a couple.
Being a resident of Kalgoorlie, I had
forgotten how it felt to be a ‘newto-town-er’ and no idea of where to
begin so I felt somewhat honoured
to assist. Besides, that’s a Career
Adviser’s role, right!?! It was amazing
to watch how grateful Amanda and
Steve were with just the slightest bit
Interestingly enough one-on-one
career advice is not something I get
to do very often at all, especially
not with clients who seek me out
especially. I am sure you can
understand and appreciate my
excitement at meeting with two very
motivated individuals who plan to
work, live and settle in the City of
Kalgoorlie-Boulder. Both clients
come from very diverse backgrounds
and have a chalk and cheese type
of relationship but, hey, it works for
them. She is highly academic, wellorganised and every time I gave an
answer to one of her many questions,
she had a mountain of questions in
relation to the last one. He, on the
other hand, is extremely laid back,
loves driving trucks and working with
his hands — a perfect couple for the
City of Kalgoorlie-Boulder.
As a career adviser it is painstakingly
clear the pathway a client ‘should’ go
but it is all about the client working
it out for themself. To start this
process, I asked them to write out
their goals as individuals and then as
a couple. I used the steps outlined
in Dr Russ Harris’ ‘The Happiness
Trap’, specifically Chapter 27, ‘The
Thousand Mine Journey’. They went
away and had a few days to complete
this task. The next time I saw them,
I had them complete the ‘Building
Blocks of Personality Dimensions’
while I went through their goals. As
expected, Amanda is Gold and Steve
is Orange. Once they completed the
personality profiling we went through
the ‘Career Dimensions: Exploring
Your Work Preferences’ activity
(related to Personality Dimensions),
which confirmed their individual
colours and assisted with work
choices. By the end of the session,
Amanda had decided to apply for
positions over $80K within human
resources, gain Recognition of
Prior Learning towards a marketing
qualification and start trying to fall
pregnant by the end of 2012 (with
the assistance of Steve, of course).
Steve had decided to apply for a
mature age apprenticeship as an
electrician and gain employment as a
truck driver until that came to fruition.
He too decided he would like to try
starting for a family at the end of
2012 (thankfully).
Continued on page 3
2
Continued from page 2
Not only was I able to assist Amanda
and Steve set goals, determine
career pathways relevant to their
individual personality types and
tailor-make résumés suiting their
identified career pathways, but as
a local I was also able to provide
contact details of people I knew
would be more than willing to assist
them, as well as study options
available in the region and a
reference on their résumés. Knowing
someone locally to include on a
résumé is always beneficial.
I guess the main purpose of this
article is to remind you to never
underestimate yourself as an
individual, separate from a career
adviser. The training you bring to
your position is extremely important,
but so too is the human element,
and the human element is you! Your
enthusiasm, general knowledge,
contacts and insights are just as,
if not more, important than formal
training. You change lives. So next
time you come across someone who
uses excuses to not get ahead in
life, remember the times you have
genuinely helped someone and
smile. These are the types of people
that make our industry all worthwhile.
ACS Members can access
more conference details,
reports and webcrawling
online.
CLICK HERE to log in
or sign up to receive
member benefits.
Networking
Now running in its eighth consecutive
year, the Australian Career Service
2011 Career Adviser Seminars
will once again provide you
with a wealth of information on
industry developments, as well as
emerging employment opportunities
within Australia. The format of
each seminar is conducive to
networking and they provide lots of
opportunities to connect with industry
representatives.
Meagan Ketkas is the new event
coordinator for 2011 and she would
like to hear about industry sectors,
individuals or training institutions that
you would find helpful in your work as
a career development practitioner.
Contact Meagan on (03) 9627 4845
or email
meagan.ketkas@hobsons.com
2011 ACS Seminars — Registrations now open!
Visit the ACS website to confirm your place or contact Meagan Ketkas (Publications and Events Marketing
Coordinator at Hobsons) on (03) 9627 4845 or meagan.ketkas@hobsons.com
www.GoodUniGuide.com.au/ACS
3
The Finalists of the 2010
ACS Judith Leeson Award
for Excellence in Careers
Teaching, sponsored
by the Department of
Education, Employment
and Workplace Relations
are (in no particular order):
Primary school category
Nicole Findlay of Coomera
Anglican College QLD
Rose Wright of Maryborough
Special School QLD
The Profession
The International Association of
Educational and Vocational Guidance
Annual Report is now available. The
IAEVG President, Lester Oakes (New
Zealand), has now been in the role
for a full year and he has maintained
links with a number of other
international organisations such as:
Secondary school category
Susan Sundstom of Picton High
School NSW
Vivien Ride of St Michael
Collegiate School Hobart TAS
• UNESCO
We hope you can join us at the
CDAA Conference in Cairns on
26 April 2011 where the Finalists
will present information about their
programs and the Winners will be
selected.
• NBCC
• International Labour Organisation
(ILO)
• E U Lifelong Guidance Policy
Network (ELGPN)
• The International Centre for
Career Development Public Policy
(ICCDPP)
• World Association of Public
Employment Services (WAPES).
Achievements this year, IAEVG has:
• improved the level and range of
professional services available to
members
Three issues of the Journal were
published by Springer, both online
and in paper form, during 2010 —
Volume 10 No. 1 in March 2010, No.
2 in July 2010 and No. 3 in August
2010. They are all fully available and
downloadable from the members
section of the IAEVG website.
Professional
Development
National Career Development
Week 2011
National Career Development
Week 2011 will be 16th – 22nd May
2011
To help you to be inspired and to get
involved be sure to register for the
NCDW newsletter and updates. You
can also visit the new look website
and find helpful resources and
NCDW Career Factsheets:
www.ncdw.com.au/index.php/
topnav/individuals/CareerFactsheets.html.
• held the very first Asian
Conference in Bangalore, India
• maintained strong ties with key
international organisations
• increased membership to over
21,000 professionals representing
48 countries around the world.
European Lifelong Guidance Policy
Network 2008 — Report, Lifelong
Guidance Policies: Work in Progress.
A Report of the Work of the European
Lifelong Policy Network 2008-2010,
Jyvaskyla 2010 can be downloaded
from the ELGPN website
http://ktl.jyu.fi/ktl/elgpn (edited by
IAEVG Board members Dr Raimo
Vuorinen and Professor Tony Watts).
Swiss member Jerome Rossier is
the IJEVG editor and leader of the
editorial board. If any members would
like to have articles published in the
Journal, please contact the editor
Jerome.Rossier@unil.ch. Details of
how to have an article published in
the Journal can be found in Journal
Volume 6 No. 1, or online at
www.iaevg.org.
www.GoodUniGuide.com.au/ACS
The NCDW Factsheets can be
used by individuals, parents or
educators/event organisers. The
Factsheets have been developed
for downloading and they can be
distributed at NCDW events.
The following Factsheets can be
found at the website:
1. Workforce preparation —
supporting the career development
of young people prior to entering the
workforce:
• Stepping stones to your future —
what comes after school
• Making the big decisions —
choosing courses
• Parents as career partners
• Five steps to get started
• The map to your future career —
coming soon
• Maximise your employment
prospects while you study!
Continued on page 5
4
Continued from page 4
• Where do you want to be in 5
years?
• Steps for developing your career
pathway using myfuture
• What are career management
competencies? (Australian
Blueprint for Career Development)
• For Graduates — Assess your
skills, values and qualifications —
NEW
2. Workforce adaptability and
sustainability — supporting the
career development of employed
workers:
• Ten steps to a successful career
transition
• Time to review your career
• Where do you want to be in 5
years?
• What are career management
competencies? (Australian
Blueprint for Career Development)
• What do you value in a job?
3. Workforce re-integration —
supporting the career development
of adults in and out of the labour
market and between jobs in different
enterprises:
www.GoodUniGuide.com.au/ACS
• Ten steps to a successful career
transition
• What does a career practitioner
do? And how to find one?
• Where do you want to be in 5
years?
• Are you looking for information to
survive redundancy?
• Are you looking for work or a new
career direction?
• What are career management
competencies? (Australian
Blueprint for Career Development)
• What do you value in a job?
4. Lifelong Learning — why is
it important? (Adult Learning) —
coming soon
5. Primary School Career
Development Factsheets (CDAA
website)
NCDW and the High Five
Principles of Career
Development… remember to
register an event
Change is constant — embrace
it! Recognise that the world around
you is constantly changing. Be open
to change and remain alert to new
opportunities.
Learning is ongoing: Strive for
continuous personal improvement.
Stay motivated by learning new skills
and developing new talents.
Focus on the journey: Don’t focus
on one destination only. Recognise
that your career journey will be
throughout your lifetime. Appreciate
and value each experience along the
way.
Know yourself, believe in yourself
and follow your heart: Pursue your
passion to find fulfilment. Discover
ways to combine your interests with
career opportunities.
Access your allies: Rely on the
support of your family, friends,
mentors, colleagues and peers.
Career success can be a team effort.
The High Five Principles of Career
Development:
5
Conferences
2011 Australia
Melbourne — NAWIC VIC Success
Series: Self promotion skills to get
where you want to be.
When? 23 February 2011
Venue: Storey Hall, RMIT Building
16, 342 Swanston Street, Melbourne.
Time: 5.00-7:00pm.
If your students are possibly
interested in career opportunities
within construction, this event may
be worth visiting. The event will equip
your students with the skills and
contacts to work out the right job for
your students and how to go out and
get it! Speakers: Suzanne Dekyvere —
Principal of An Air Of Distinction;
Cathy Schrader — Managing Director
of Schrader Recruitment; Chyonne
Kreltszheim — Director of Seriously
Happy.
Cost: $30 Members and
Students/$40 Non-Members.
RSVP: By 22 February 2011 at the
NAWIC link:
www.nawic.com.au/index.
cfm?MenuID=4&EventID=247
Canberra — Universities Australia
Higher Education Conference, Hotel
Realm
When? 2-4 March 2011
The 2011 Conference will break away
from traditional program formats
to create greater opportunities for
dialogue, analysis and engagement
between the sector, other
stakeholders, and commentators.
Conference Highlights
• Keynote Address by the Minister
for Tertiary Education, Skills, Jobs
and Workplace Relations, Senator
the Hon. Christopher Evans
• The University Challenge — a
thought-provoking commissioned
piece by leading social and
economic commentator and forecaster Phil Ruthven
• Televised National Press Club of
Australia address by Universities
Australia Chair, Professor Peter
Coaldrake
• National Media Awards for
Higher Education, sponsored by
Universities Australia and hosted
by the National Press Club
• Ministerial Address by the Minister
for Innovation, Industry, Science
and Research, Senator the Hon.
Kim Carr
• Town Hall meeting of delegates, in
which the conference themes will
be pulled together into an action
plan for Universities Australia,
facilitated by leading journalist
Kerry O’Brien.
More information can be found at
www.universitiesaustralia.edu.au/
uwnews.
www.cdaa.org.au or email:
cdaa@onqconferences.com.au
With interest in the 2011 conference
growing and the potential of high
number of registrations, the call for
abstracts will remain open until the
end of September to expand the pool
of workshops. You are encouraged
you to consider doing a workshop,
or you could suggest to a colleague
with interesting work or innovative
approaches to submit a proposal for
a presentation for the conference.
For the initial submission it really
does not need to take much work
(the submission is only 250 words).
Details and instructions can be found
on the conference website at
www.onqconferences.com.au/
events/CDAA11/callforpapers.html.
Fremantle —The Pacific Rim First
Year in Higher Education (FYHE)
Conference
When? 28 June-1 July 2011
• What is the essence? Call for Submissions — The
FYHE Conference Organising
Committee invites submissions for
its 14th conference. There are three
submission types: refereed papers,
nuts and bolts sessions and posters.
Details of each submission type can
be found on the conference website:
http://qut.us1.list-manage1.com/
track/click?u=d2e7bc9b9922a8a61
bc8eaebb&id=40ce83e36e&e=eb7
1076d06.
• Who do we service? The 2011 topics are:
• Are we on task? • institutional innovation and the
FYHE
Cairns — CDAA in association
with IAEVG, International Career
Conference: Career development —
retrospective and prospective. Cairns
Convention Centre
When? 26-29 April 2011
The conference will ask the big 5
questions that will form the themes of
the conference:
• Are we up to it?
• How do we know?
Together with: ethics and techniques;
inclusive and lifelong; local and
global; current and relevant;
standards; theory to practice; and
research and outcomes. Conference
guests will include: Professor Mark
Savickas (USA); Professor Mary
Sue Richardson (USA); Professor
Alvin Leung (Hong Kong); and
several other high profile international
presenters. The conference will also
feature a Masterclass, a research
forum, lead presentations, panel
discussions, insight-style forum,
workshops, a research strand and
major fun and social events. For
more information, visit the website
• academic and professional
partnerships for an enhanced
FYHE
• intentional FYHE to Capstone
Experiences
• assessing FY student learning
• scaling up curricular and cocurricular approaches
• strategies for supporting wider
participation in HE
• work integrated learning for FY
students.
http://qut.us1.list-manage1.com/
track/click?u=d2e7bc9b9922a8a61
bc8eaebb&id=40ce83e36e&e=eb7
1076d06
Continued on page 8
www.GoodUniGuide.com.au/ACS
6
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To order your copy of the Job Guide 2010
email info@hobsons.com.au or call 1800 682 133
PLEASE NOTE: The Department of Education Employment and Workplace Relations provides
www.GoodUniGuide.com.au/ACS
7
Job Guides to all Year 10 students free of charge
Continued from page 6
Registration Fees: $725.00 to
$860.00
This year’s conference introduces
a new item to the program. The
FYHE Master Class will provide
an opportunity for experienced
practitioners and academics to
identify and discuss issues and
challenges of strategic importance for
FYHE policy and practice.
There is no additional cost for
the Master Class. Delegates who
register for this conference and have
attended 2 or more of the recent
FYHE conferences will be eligible
to participate in what we hope will
be a robust debate. Numbers will be
limited (max. 16 participants). More
information:
http://qut.us1.list-manage1.com/
track/click?u=d2e7bc9b9922a8a61
bc8eaebb&id=40ce83e36e&e=eb7
1076d06
2011 International
conferences
Hong Kong: Going Global 2011
Hong Kong More information is
available at British Council learning at
www.britishcouncil.org/
goingglobal
When? 10-12 March 2011
World education: the new
powerhouse? As city and nation
states battle to emerge from
world recession, keen to define
their position in a new order
global economy, education is
being propelled relentlessly to
centre stage. Higher and tertiary
education is under huge pressure
from world governments to drive
economic growth and play a
key role in securing their global
position. As global markets develop
rapidly, governments perceive that
www.GoodUniGuide.com.au/ACS
innovation and economic growth will
be generated from growing global
networks of researchers, students
and institutions. But what challenge
does this present to traditional roles
of universities and colleges? How will
this change the purpose and practice
of higher and tertiary education? Who
are the new players and partners —
governments, business, academics,
and students? What is the
relationship between them and how
is this shifting expectations, roles,
responsibilities and contributions?
Going Global 2011 will explore these
challenges through four key themes:
i. Investing for return: returning the
investment
ii. Regional education hubs: global
aspirations
iii. New purposes: new partnerships?
iv. Universities and colleges:
challenge and change
Canada: Worldviews: Media
coverage of higher education in the
21st Century.
When? 16-18 June 2011
This conference will examine current
innovations in media coverage and
possible directions for the future
and it will be include several venues
including the University of Toronto
— where the Ontario Institute for
Studies in Education is based — the
MaRs Discovery District and Ryerson
University.
Padova, Italy — International
Conference Vocational Designing
and Career Counselling: Challenges
and new horizons.
When? 12-14 September 2011
Call for papers — abstract
submission deadline is 30 April 2011.
Cape Town South Africa —
IAEVG International Conference:
Career Guidance and Development
Practices around the World.
When? 19-21 October 2011
PACE Career Centre and the
International Association for
Educational and Vocational Guidance
(IAEVG) invites you to the 2011
International Career Guidance
Conference in sunny South Africa.
Conference information can be found
at
www.pace.za.com/conference/
More information will be posted as
it becomes available on the IAEVG
website at www.iaevg.org/iaevg/nav
cfm?lang=2&menu=2&submenu=2.
For updates on IAEVG International
Conferences visit: www.iaevg.org
and www.crccanada.org.
2012 International
conferences
Manhelm, Germany — IAEVG
International Conference
When? April 2012
Developments and more information
will be posted on the IAEVG website
at www.iaevg.org/iaevg/nav.
fm?lang=2&menu=2&submenu=2.
ACS Members can access
more conference details,
reports and webcrawling
online.
CLICK HERE to log in
or sign up to receive
member benefits.
8