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Labour Movement Annual 2014 Labour Movement Annual 2014 National Trades Union Congress NTUC Centre 1 Marina Boulevard Level 10 One Marina Boulevard Singapore 018989 Tel: +65 6213 8000 Fax: +65 6327 8800 www.ntuc.org.sg BETTER WORKERS, BETTER JOBS The Labour Movement continues to touch the lives of everyday workers of all collars, ages and nationalities. We do it through a 4Ps approach: help them enjoy a fair workplace (Protection), guide them upwards in their careers through skills upgrading (Progression), match them with the right job (Placement), and add meaning and quality to their daily lives through membership benefits (Privileges). Through this approach, we hope to make every worker a better worker, make every job a better job, and match these better workers to better jobs. BETTER WORKERS Make every worker a better worker through skills upgrading to enhance their employability, and at the same time enjoy progressive wages. BETTER JOBS Make every job a better job through the Easier, Smarter, Safer approach to increase productivity, and encourage gain-sharing with workers so as to achieve real wage increase. Design Rationale This year’s Labour Movement Annual uses familiar objects to expand meaning to our 4Ps: umbrella for Protection; airplane for Progression; bullseye and dart to signify Placement; and a packed shopping bag to denote Privileges. These handmade objects have been created using skill, perseverance, imagination and focus – the same values that will realise Better Workers and Better Jobs. This Labour Movement Annual is brought to you by the NTUC Administration and Research Unit’s Corporate Communications Department, Corporate Planning Secretariat, NTUC Enterprise Co-operative Limited, in partnership with Majority Media Private Limited. We appreciate the contributions of messages by our national leaders and tripartite partners. We thank our affiliated unions, associations and social enterprises for their contributions. If you have any feedback on the publication, please email corpcomms@ntuc.org.sg. © Copyright May 2014 Publisher Majority Media for and on behalf of the National Trades Union Congress, Singapore. The publisher owns the copyright to all photographs and articles in this book. No photograph or article may be reproduced in part or in full without the consent of the publisher. Printer KHL Printing Co Pte Ltd Contents 04 May Day Resolution 2014 10 May Day Messages 10 Prime Minister Lee Hsien Loong 18 National Trades Union Congress President Diana Chia 22 National Trades Union Congress Secretary-General Lim Swee Say 28 Acting Minister For Manpower Tan Chuan-Jin 34 Singapore National Employers Federation President Stephen Lee 40 NTUC Central Committee 42 Committees’ Listing 50 Director-General’s Office 53 Our Milestones, Achievements And Turning Points in 2013 60 The Faces Behind Our Success Stories 61 Protection 69 Progression 77 Placement 83 Privileges 92 Social Enterprises: Empowering People, Improving Lives May Day Resolution 2014 Today we have real wage growth. We want to sustain it and make it even better. Labour market is tight, productivity gain is still low, quality growth is the way to go. Businesses must be more innovative, more creative and make jobs easier, smarter, safer for our workers. We must succeed in making every worker a better worker, every job a better job and every business a better business. Today, as we celebrate May Day, we, the Labour Movement, strongly urge: Our Employers to value every worker more, accord them with better treatment, opportunities and wages; Our Workers to value their jobs more, take greater pride in what they do and seize every opportunity to learn, adapt and be ready for the future; Our Tripartite Partners to further strengthen the trust amongst us, and more importantly the trust of workers and businesses in us; and Our People to be more gracious consumers, treating all workers with greater care and respect, and making things better for one another. On this May Day, as we remember the steadfast conviction of our pioneer generation of workers, unionists and tripartite leaders, let us re-affirm: Our Pledge to stand with workers of Singapore; Our Commitment to Singapore Tripartism; Our Symbiotic relationship with the People’s Action Party; and Our Solidarity with the international labour movement. Together, we pledge to build a stronger Labour Movement, a more pervasive Tripartism, and a better home and brighter future for all Singaporeans! Ketetapan Hari Buruh 2014 Hari ini kita mempunyai pertumbuhan gaji yang sebenar. Kita mahu mengekalkannya dan membuatnya lebih baik lagi. Pasaran Buruh adalah ketat, peningkatan produktiviti masih rendah, pertumbuhan kualiti adalah cara untuk mencapainya. Syarikat-syarikat mesti lebih inovatif, lebih kreatif dan membuat pekerjaan lebih mudah, lebih bijak, lebih selamat bagi pekerja kita. Kita mesti berjaya untuk menjadikan setiap pekerja pekerja yang lebih baik, setiap pekerjaan pekerjaan yang lebih baik dan setiap perniagaan perniagaan yang l ebih baik. Hari ini, sedang kita menyambut Hari Buruh, kami, Pergerakan Buruh, sangatlah menggesa: Majikan Kita untuk menilai setiap pekerja dengan lebih tinggi, memberi mereka layanan, peluang dan gaji yang lebih baik; Pekerja Kita untuk menilai pekerjaan mereka dengan lebih baik, lebih berbangga terhadap kerja yang mereka lakukan dan merebut setiap peluang untuk belajar, membuat penyesuaian dan bersiap sedia bagi masa depan; Rakan-rakan Kerjasama Tiga Pihak Kita untuk mengukuhkan lagi kepercayaan di kalangan kita, dan lebih penting lagi kepercayaan pekerja dan syarikat terhadap kita; dan Rakyat Kita untuk menjadi pengguna yang lebih berbudi pekerti, melayan semua pekerja dengan lebih bertimbang rasa dan lebih menghormati mereka dan membuat keadaan lebih baik buat satu sama lain. Pada Hari Buruh ini, sedang kita mengingati keyakinan teguh para pekerja, tokoh kesatuan sekerja dan pemimpin kerjasama tiga pihak daripada generasi perintis kita, marilah kita Menegaskan Semula: Ikrar Kita untuk berdiri bersama pekerja Singapura; Komitmen Kita terhadap Fahaman Kerjasama Tiga Pihak Singapura; Hubungan Senyawa kita dengan Parti Tindakan Rakyat; dan Perpaduan kita dengan pergerakan buruh antarabangsa. Bersama-sama, kita berikrar untuk membina sebuah Pergerakan Buruh yang lebih kuat, Fahaman Kerjasama Tiga Pihak yang lebih meluas, dan tempat tinggal yang lebih baik dan masa depan yang lebih cerah bagi semua rakyat Singapura! 2014年劳动节决议案 今天我们的工资取得实质性增长。 我们要维持这番荣景，而且要做得更加出色。 目前我国的劳动市场紧缩，生产力收益仍然偏低；质量增长是上策。 企业必须更创新和更有创意，使工作更省力、更精明和更安全。 我们必须成功地使每一名工友成为更好的工友、每一份工作成为更好的工作、 每一家企业成为更好的企业。 今天，在庆祝劳动节之时，让我们疾声呼吁： 我们的雇主要多珍惜每一名工友，给予他们更好的待遇、机会和工资； 我们的工友要多珍惜工作，为自己的工作感到自豪；而且抓紧每一个机会学习、 适应变化，并为未来做好准备； 我们的劳资政伙伴要进一步增强互信，尤其重要的是工友和企业对我们的信任； 我们的人民要成为素养更好的消费者，给予工友更大的关怀和尊重， 并做到彼此互益。 在庆祝劳动节的同时，让我们谨记建国一代工友、工会领袖和劳资政伙伴的坚定 信念，并重申： 我们维护新加坡工友利益的立场； 我们强化劳资政协作的承诺； 我们与人民行动党的共生关系； 我们与国际职工运动团结一致的决心。 让我们一起誓言建立一支强大的工运队伍，深入推广劳资政协作，并为全体新加坡 人打造更美好的家园和更光明的前程！ I h rig e th at 2i. nd ou e Fi r y C’s fo TU N s? oe rn w tu to ce u in . la yo ve ive kp elp ati osit r o h g W e’ll ne a p W the nv e s w t in e h ed go ea uc od rd ati o in it p n t er ay – e s s t W ! to he to ug n t u gh h, b he g to rin oi yo g t ng ur he ge ts u ni on . ob tj M m ak St ak e a d re ing lif N olla tch a e w T En U r w yo livi hil te C’s ith ur ng. e rp S ris o es cia ! l G a fo in b ra e be tter tte sk r j ills ob . w of s e er iv ! s dd s y la gre da o e th ro l t b ’s P ode lim C C TU e M N ag W no d to an e h k im it or T t w U – ! l w y? ha f sg Al la t r o . p ge e ofu an Pow er ow .p w ch w May Day Messages Prime Minister Lee Hsien Loong NTUC President Diana Chia NTUC Secretary-General Lim Swee Say MOM Acting Minister Tan Chuan-Jin SNEF President Stephen Lee 10 MAY DAY MESSAGES Lee Hsien Loong Prime Minister Singapore is undergoing a major transition. Our economy is upgrading qualitatively, and expanding less quickly than before. Last year we did well: Growth was 4.1%, and wages and household incomes rose broadly. This year we expect to grow 2-4%, which is typical of a maturing economy. We are strengthening our social safety nets to give Singaporeans more peace of mind. MediShield Life and the expanded Community Health Assist Scheme (CHAS) will help Singaporeans meet their medical needs. Permanent GST Vouchers will offset daily expenses. Larger education and pre-school subsidies will benefit all families, especially the lowerincome. The Pioneer Generation Package will honour and help the seniors who started us on this nationbuilding journey. Amidst this transition, our goal remains constant: To improve Singaporeans’ lives. An important strategy is to develop better workers and create better jobs. This is the only sustainable way to raise wages. Amidst this transition, our goal remains constant: To improve Singaporeans’ lives. An important strategy is to develop better workers and create better jobs. This is the only sustainable way to raise wages.” We are upgrading workers’ skills by investing heavily in Continuous Education and Training (CET). We have built two new CET Institutes – the Devan Nair Institute for Employment and Employability in Jurong, and the Lifelong Learning Institute in Paya Lebar. They will enable more workers to upgrade themselves and advance their careers. We are also creating better jobs for Singaporeans. This year’s Budget included generous incentives to help companies raise productivity. We are also attracting high-quality investments. Lucasfilm has set up its Sandcrawler base in Singapore, producing thrilling digital movies for audiences worldwide. ExxonMobil just opened its second cracker on Jurong Island. We are collaborating with neighbouring countries to create more opportunities overseas, whether in Iskandar Malaysia, our G-to-G projects in China, or one of the five Vietnam-Singapore Industrial Parks. We are also expanding our export markets through several free trade agreements with the European Union and our Trans-Pacific partners. Developing better workers and creating better jobs is our collective responsibility. Each tripartite partner must do their part: Workers must make the effort to train and upgrade themselves. Employers must invest in workers, develop their skills, and make full use of their talents. Only then will the Government’s programmes bear fruit. By working together, we strengthen our model of tripartism, and keep it our lasting competitive advantage. Our Pioneer Generation overcame long odds to set Singapore on the path to development. In the unions, many pioneers fought the Communists and worked with the Government to foster constructive labourmanagement relations, build a competitive economy and deliver better lives for all. Let us honour them by upholding their spirit, building on their achievements and creating an even better Singapore for our children. I wish all Singaporeans a Happy May Day! LABOUR MOVEMENT ANNUAL 2014 12 MAY DAY MESSAGES Lee Hsien Loong Perdana Menteri Singapura sedang menjalani satu peralihan yang amat besar. Ekonomi kita sedang dipertingkatkan secara kualitatif, dan berkembang kurang pantas berbanding sebelum ini. Tahun lalu, ekonomi kita catat kelakonan yang baik. Ekonomi kita tumbuh sebanyak 4.1% dan secara umumnya, gaji serta pendapatan keluarga telah meningkat. Tahun ini, kita menjangkakan pertumbuhan 2% hingga 4%, satu perkara biasa bagi sebuah ekonomi yang lebih matang. Kita sedang memperkukuhkan jaringan keselamatan sosial kita supaya rakyat Singapura lebih tenang dan lega. MediShield Sepanjang Hayat dan Skim Bantuan Kesihatan Masyarakat (CHAS) yang diperluas akan membantu rakyat Singapura memenuhi keperluan perubatan mereka. Baucar-baucar tetap GST akan meringankan perbelanjaan harian. Subsidi lebih besar untuk pendidikan dan peringkat pra sekolah bakal membantu semua keluarga terutama golongan bergaji rendah. Selain menghargai sumbangan golongan perintis, Pakej Generasi Perintis akan membantu golongan ini yang telah mempelopori usaha untuk membangunkan negara ini. Di tengah-tengah peralihan ini, matlamat kita tetap sama: Untuk memperbaiki kehidupan rakyat Singapura. Satu strategi utama ialah untuk membangunkan barisan pekerja yang lebih mahir dan mewujudkan pekerjaan yang lebih baik. Inilah satu-satunya cara untuk menaikkan gaji secara berkekalan. Pemerintah sedang berusaha untuk mempertingkatkan kemahiran para pekerja dengan banyak melabur dalam Pendidikan dan Latihan Berterusan (CET). Kami telah membina dua Institut CET yang baru - Institut Devan Nair bagi Pekerjaan dan Daya Kerja di Jurong dan Institut Pembelajaran Sepanjang Hayat di Paya Lebar. Kedua-duanya membolehkan para pekerja mempertingkatkan diri dan memajukan kerjaya masing-masing. Kami juga sedang mewujudkan pekerjaan yang lebih baik untuk rakyat Singapura. Belanjawan tahun ini mengandungi pelbagai insentif yang bersifat murah hati untuk membantu syarikatsyarikat mempertingkatkan daya penghasilan mereka. Kita juga sedang menarik pelaburan bermutu tinggi ke sini. Syarikat Lucasfilm telah menubuhkan ibu pejabat Sandcrawler mereka di Singapura untuk menerbitkan filem-filem digital yang menggetarkan jiwa bagi tontonan seluruh dunia. Syarikat ExxonMobil baru sahaja membuka kompleks petrokimianya yang kedua di Pulau Jurong. Kita sedang bekerjasama dengan negara-negara jiran kita untuk mewujudkan lebih banyak peluang di luar negeri, sama ada di Iskandar Malaysia, projek antara Pemerintah di China, atau di salah satu daripada lima Taman Perindustrian VietnamSingapura. Kita juga sedang meluaskan pasaran eksport kita melalui beberapa perjanjian perdagangan bebas dengan Kesatuan Eropah dan rakan kongsi kita di negara-negara Rentas Pasifik. Mempertingkatkan para pekerja kita dan mewujudkan pekerjaan yang lebih baik adalah tanggungjawab kita bersama. Setiap rakan tiga pihak mesti memainkan peranannya: Para pekerja mesti berusaha untuk menjalani latihan dan mempertingkatkan diri mereka. Para majikan mesti melabur dalam pekerja, membangunkan kemahiran pekerja dan memanfaatkan sepenuhnya bakat mereka. Hanya dengan demikian, barulah program-program Pemerintah akan membuahkan hasil. Dengan bekerjasama, kita akan memperkukuhkan model semangat rakan tiga pihak kita, dan mengekalkannya sebagai kelebihan daya saing berterusan kita. Generasi perintis kita telah mengatasi rentetan cabaran untuk membawa Singapura ke arah pembangunan. Ramai anggota perintis dalam kesatuan-kesatuan sekerja telah berjuang menentang pihak Komunis dan bekerjasama dengan Pemerintah untuk menjalin hubungan pekerja dan majikan yang membina, membentuk ekonomi yang berdaya saing serta mewujudkan kehidupan yang lebih baik untuk semua. Marilah kita menyanjungi mereka dengan mencontohi semangat mereka, melipatgandakan pencapaian mereka dan mewujudkan Singapura yang lebih baik lagi untuk anak-anak kita. Saya ucapkan Selamat Hari Buruh kepada semua rakyat Singapura! LABOUR MOVEMENT ANNUAL 2014 14 MAY DAY MESSAGES 李显龙 总理 新加坡正在经历重大转型。我 政府正在大力投资于持续教育与培 责任。大家必须各尽其责：员工必须 国经济正朝优质增长的方向发展， 训，以提升工友的技能。政府兴建了 努力进修和提升自己，而雇主也必须 不再像过去那样快速增长。去年， 两所新的持续教育与培训学院，一 投资于员工，提高他们的技能，并且 我国经济表现良好，取得4.1%的增 所是位于裕廊的“就业与职能培训 善用他们的才华。只有这样，政府所 长。工友的薪金和家庭收入也普遍 中心蒂凡那学院”，另一所是位于巴 推出的一系列措施才能取得成果。 提高了。今年的经济增长预计介于 耶利峇的“终身学习学院”。这两所 劳资政三方的紧密协作，使我国的劳 2%至4%之间，这是经济体步入成 学院将帮助更多工友提升技能，让 资政模式更加坚固，确保它继续是 熟阶段的典型表现。 他们在事业上取得更好的发展。 我国持久的竞争优势。 我们正在加强社会安全网，让国人 我们也正为国人创造更好的工作。 我们的建国前辈克服了重重困难，让 生活得更加安心。终身健保计划 今年的财政预算案包括了多项慷慨 新加坡得以发展起来。在工会里，许 和扩大后的社保计划，将帮助国人 的优惠措施，协助公司提高生产力。 多建国前辈奋力同共产党人对抗，并 应付医药开销。永久性的消费税补 我们也吸引了不少高质量的投资。 且同政府合作，建立具建设性的劳 助券，将帮助他们抵消部分生活开 例如，卢卡斯电影公司在新加坡设 资关系。双方一起建立了一个具有竞 支。更多的教育津贴，包括学前教 立了Sandcrawler 总部，为全球观众 争力的经济体，大大改善了国人的生 育，将使每个家庭受惠，尤其是较 制作精彩的数码电影。埃克森美孚 活。让我们向这些建国前辈致敬，秉 低收入家庭。建国一代配套则让我 在裕廊岛兴建的第二个裂化厂也在 持他们刻苦耐劳、不畏艰难的精神； 们向建国前辈致敬，感谢他们对建 不久前开幕。我们也同邻国进行合 并且在他们所打下的基础上，为下一 设新加坡的贡献，并为他们提供帮 作，以便在海外开拓更多的机会，这 代创建一个更美好的新加坡。 助。 包括了伊斯干达特区、与中国政府 的合作项目，以及五个越南-新加坡 虽然我们的经济正在转型，可是我 工业园区。此外，我们同欧盟和跨太 们的目标保持不变，那就是改善国 平洋伙伴的多项自由贸易协定，将进 人的生活。要达到这个目标，一个重 一步扩大我们的出口市场。 要的策略是培养更高素质的工友和 制造更好的就业机会。这是确保薪 培养更高素质的工友并让他们拥有 金持续增加的唯一途径。 更好的工作，是劳资政三方的集体 最后，祝愿大家劳动节快乐！ LABOUR MOVEMENT ANNUAL 2014 16 MAY DAY MESSAGES Diana Chia President National Trades Union Congress THE PROFOUND TRANSFORMATION that our economy is going through will have impact on workers. Our vision is to strive for Better Jobs for All, Labour Movement for All and Tripartism for All. To achieve this we are working to enhance the 4Ps — Protection, Progression, Placement and Privileges — to deliver more value to all workers and members, and help them through this process of economic transformation to emerge even stronger and better off than before. Our vision is to strive for Better Jobs for All, Labour Movement for All and Tripartism for All. To achieve this we are working to enhance the 4Ps - Protection, Progression, Placement and Privileges...” For example, progression could mean breaking the “academic qualification” glass ceiling for non-graduates. Progression could also mean equal opportunities to excel in work and family through flexible work arrangements for working mothers. Protection could mean a broader scope of representation provided by our unions for PMEs (Professionals, Managers and Executives) while better protection for outsourced workers means that their salaries do not get cut each time their contract is being renewed. Placement of mature PMEs could mean finding more opportunities in niche employment areas and privileges for union leaders could mean better recognition from the management for the good work they do at the workplaces. In short, we want to be able to address the needs of different workers and members in a more holistic manner. Achieving this will not be easy. It will require the combined efforts of NTUC and our partners. It will need a strong Labour Movement that has a strong voice with weight that can lead to positive change for workers. One of the key measures of the Labour Movement’s strength is whether we are representative of the workforce, both in numbers and profile of union members. In a world where unionisation rates are falling, our unionisation rate of resident workers actually increased from 20 per cent in 2002 to 27 per cent in 2013. Credit must be given to our union leaders on the ground for their tireless efforts in reaching out to and keeping in touch with the concerns of workers, as well as making a positive difference for them at the workplace. Our Membership Organising Resource Centre in NTUC has also been supporting our unions in organising new branches and increasing membership penetration in existing branches. Our various communities, from nEbO to Young NTUC and from U Family to U Live, have complemented our unions’ efforts in reaching out to a wider segment of the workforce. We can do so much more. We are working closely with the Ministry of Manpower to amend the Industrial Relations Act to allow stronger union representation of PMEs. We are paying close attention to help nEbO graduates, who are our future workers, transit seamlessly to union membership upon joining the workforce. Small and medium-sized enterprises (SMEs) employ a large proportion of our workforce. We want to extend our outreach to these SMEs, so that both businesses and workers can benefit. We do this because we believe that no worker should be deprived of the benefits of union membership. To achieve all these outcomes, strong tripartism is critical, not just at the national level but also at the sectoral level. I am happy to note that good progress has been made by some sectors in this regard. I reiterate the call for more Government agencies and employers to come forward so that we can forge winwin-win outcomes for the workers, employers and the Government. Happy May Day to all workers! LABOUR MOVEMENT ANNUAL 2014 18 MAY DAY MESSAGES Diana Chia Presiden, Kongress Kesatuan Pekerja Kebangsaan TRANSFORMASI BESAR yang dijalani oleh ekonomi kita akan mempunyai kesan terhadap pekerja. Visi kita adalah berusaha untuk mencapai Pekerjaan Yang Lebih Baik bagi Semua, Pergerakan Buruh bagi Semua dan Fahaman Kerjasama Tiga Pihak bagi Semua. Untuk mencapai ini kita berusaha untuk meningkatkan 4 langkah – Perlindungan, Kemajuan Beransuransur, Penempatan Kerja dan Keistimewaan – untuk memberi lebih banyak nilai kepada semua pekerja dan anggota kesatuan sekerja , dan menolong mereka menerusi proses transformasi ekonomi ini untuk muncul lebih kuat dan berpendapatan lebih baik daripada sebelumnya. Misalnya, kemajuan beransur-ansur boleh bererti memecahkan siling kaca “kelulusan akademik” bagi orang yang tidak mempunyai kelulusan universiti. Kemajuan beransur-ansur boleh juga bermakna peluang yang sama untuk cemerlang dalam pekerjan dan keluarga melalui aturan-aturan kerja fleksibel bagi ibu yang bekerja. Perlindungan boleh bermakna skop yang yang lebih luas bagi kesatuankesatuan sekerja kita untuk mewakili kepentingan golongan Profesional, Pengurus dan Eksekutif manakala perlindungan yang lebih baik bagi pekerja yang disumberkan dari luar bermakna bahawa gaji mereka tidak dipotong setiap kali kontrak mereka dibaharui. Penempatan Kerja bagi Profesional, Pengurus dan Eksekutif matang boleh bermakna mendapat lebih banyak peluang dalam bidang-bidang pekerjaan khusus dan Keistimewaan bagi pemimpin kesatuan sekerja boleh bermakna pengiktirafan yang lebih baik daripada pengurusan atas kerja baik yang mereka lakukan di tempat kerja. Pendek kata, kita mahu dapat untuk memenuhi keperluan pekerja yang berbeza dan ahli-ahli dengan cara yang lebih holistik. Mencapai ini tidak akan mudah. Ia akan memerlukan gabungan usaha NTUC dan rakan-rakan kongsi kita. Ia akan memerlukan sebuah Pergerakan Buruh yang kukuh yang mempunyai suara yang kuat dan berpengaruh yang boleh membawa perubahan positif kepada pekerja. Satu daripada ukuran penting mengenai kekuatan Pergerakan Buruh adalah sama ada kita mewakili semua tenaga kerja, baik dari segi bilangan dan profil anggota kesatuan sekerja. Dalam dunia di mana kadar keanggotaan kesatuan sekerja semakin merosot, kadar keanggotaan kesatuan sekerja di kalangan pekerja menetap kita sebenarnya bertambah dari 20% pada 2002 kepada 27% pada 2013. Pujian harus diberi kepada para pemimpin kesatuan sekerja kita di tempat kerja atas usaha mereka yang tidak mengenal penat untuk mendekati pekerja dan berhubung dengan mereka untuk memahami keprihatinan mereka, serta membuat perbezaan positif bagi mereka di tempat kerja. Pusat Sumber Bagi Menyusun Keanggotaan kita di NTUC telah juga menyokong kesatuan-kesatuan sekerja kita untuk membentuk cawangan-cawangan baru dan menambah keanggotaan dalam cawangan-cawangan yang sedia ada. Pelbagai komuniti kita, dari nEbO ke Belia NTUC, dari Keluarga Kesatuan Sekerja ke U Live telah melengkapi usaha kesatuankesatuan sekerja kita untuk mendekati segmen tenaga kerja yang lebih luas. Banyak lagi yang kita boleh lakukan. Kita sedang bekerja rapat dengan Kementerian Tenaga Manusia untuk meminda Akta Hubungan Perusahaan untuk membolehkan kesatuan-kesatuan sekerja mewakili kepentingan golongan PME dengan lebih kuat lagi. Kita memberi perhatian teliti untuk membantu lulusan nEbo, yang merupakan pekerja kita pada masa depan, untuk melalui peralihan dengan licin kepada keanggotaan kesatuan sekerja apabila mereka menyertai tenaga kerja. Syarikat-syarikat kecil dan sederhana (SME) menggajikan sebahagian besar tenaga kerja kita. Kita mahu meluaskan usaha kita untuk mendekati SME ini, agar syarikat-syarikat dan pekerja boleh meraih faedah. Kita lakukan ini kerana kita percaya bahawa tiada pekerja harus dinafikan daripada meraih faedah-faedah keanggotaan kesatuan sekerja. Untuk mencapai semua hasil ini, fahaman kerjasama tiga pihak yang kuat sangatlah penting, bukan sahaja di peringkat kebangsaan tetapi juga di peringkat sektor. Saya gembira untuk mendapati bahawa kemajuan baik telah dibuat di beberapa sektor dalam hubungan ini. Saya menegaskan lagi seruan agar lebih banyak agensi Pemerintah dan majikan tampil supaya kita dapat mencapai hasil yang saling menguntungkan pekerja, majikan dan Pemerintah. Selamat Hari Buruh kepada semua pekerja! , LABOUR MOVEMENT ANNUAL 2014 20 MAY DAY MESSAGES 谢秀慧 全国职工总会会长 我国经济正经历深刻的重组，这 机会。 “优惠”意味着管理层更肯 从U家族到U Live，也与工会相辅相 将对工友造成影响。 定工会领袖的表现。总之，我们希 成，将触角延伸至更大层面。 望全方位满足各类工友和会员的需 我们的愿景是为全民创造优质工 求。 作、工运为人人、劳资政为人人。 我们能做的事情还有好多。我们目 前正在和人力部紧密合作，修订工 为了实现这个目标，我们正在努力 要实现这一点并不容易，需要全国 业关系法，允许工会强力代表专业 提升4P，即“保护”(Protection)、 职工总会和合作伙伴共同努力。也 人士、经理和执行级人员的权益。 “进展”(Progression)、 “就业” 许要一个有分量，能强力发声，带动 我们也密切关心毕业后的nEbO会 (Placement)和“优惠”(Privileges)， 积极变革的工运。 员，希望协助我们的未来生力军在 为全体工友和会员创造更多价值， 加入劳动队伍时能顺接成为工会会 协助他们渡过经济重组并变得更强 衡量工运实力的关键指标之一是工 员。中小企业聘请大部分的工友，因 更好。 运是否能在量上和质上代表其劳动 此我们希望能拓展到这个群体，为 队伍。世界各国工友的入会率不断 企业和工友造福。我们这么做是因 举例说，4P中的“进展”可以是突 下降，但我国的工友入会率却行其 为我们认为任何一名工友都不应该 破学历藩篱，为非大学毕业生打开 反，从2002年的20%攀升到2013年 错失工会会员的福利。 出路；也可意味平等机会，即在职 的27%。这应归功于我们的工会领 妇女可通过灵活工作安排兼顾工作 袖孜孜不倦地深入基层，紧密联系 要取得这些成果，在国家层面和行 与家庭。 “保护” 则表示工会可更 工友，关心他们的生活，同时在职场 业层面推展劳资政三方强力协作至 广泛或全面地代表专业人士、经理 积极改善工友们的权益。 关重要。我乐见有些行业已取得良 和执行级人员并保护他们的权益； 好的进展。在此，我再次呼吁更多政 而对外包工友而言， “保护”则表示 另一方面，全国职工总会的会员组 府机构和雇主挺身而出，共创工友、 他们的工资不会在每次续约时被削 织资源中心也一路支持和帮助附属 雇主和政府三赢的成果。 减。 “就业”对年长的专业人士、经 工会成立分会，并致力于提高现有 理和执行级人员来说，意味着他们 分会的会员渗透率。而我们的各个 能在某些行业领域找到更多的就业 会员社群，从nEbO到职总青年团， 祝贺全体工友劳动节快乐！ LABOUR MOVEMENT ANNUAL 2014 22 MAY DAY MESSAGES Lim Swee Say Secretary-General National Trades Union Congress BETTER EMPLOYERS, BETTER WORKERS, BETTER CUSTOMERS Since our May Day celebrations last year, we have continued to make progress. Our economic growth is healthy. The labour market is tight. Best of all, wages continue to move up faster than inflation. These achievements are hard-earned. I salute our workers and tripartite partners for their hard work, resilience and unity. Even though we celebrate May Day amidst labour shortages, we should be mindful that good jobs will always be the best welfare and full employment the best protection for our workers, both young and old. The tightening of the labour market will spur a faster pace of economic restructuring. We must do our best to minimise the downside and maximise the upside for our workers and businesses. If not, the outcome of a failed restructuring will be painful for all. The tightening of the labour market will spur a faster pace of economic restructuring. We must do our best to minimise the downside and maximise the upside for our workers and businesses.” Imagine a future where rank-and-file workers are replaced by robots; Professionals, Managers and Executives become underemployed; mature workers cannot fit into workplaces that are not age-friendly; working parents, especially working mothers, face worsening work-life balance due to inflexible work arrangements; and low-wage workers are stuck in a world of cheap sourcing. If we allow these to happen, we will face higher unemployment not just because of job shortage, but also because of job and worker mismatches. Nobody wants to end up with such a future. This is why we are determined to keep upgrading skills, creating good jobs and keep growing our economic pie so that there is more for all to share. To succeed, all of us have to adjust our mindset and change our economy, our workforce and our society for the better. First, employers have to learn to make better use of every worker, and treat every worker better. The labour market will remain tight till 2020, and even tighter all the way to 2030. Competition for good people will not ease. Only better employers can attract and retain better people and grow more profitably. thrives on mutual dependency, mutual support and mutual acceptance. Good services beget good customers, and good customers beget good services. As we strive to become a more advanced economy, we must also strive to be a nation of better customers and better people. Second, in a world of job shortages, global unemployment may not improve as businesses embrace new technologies and new methods to stay ahead. The increasingly widespread use of Cheaper, Better and Faster robots and cyber-based services is a case in point. The best way to attract more good jobs, create more good careers and sustain good wage growth for our workers is for us to value our jobs more and take greater pride in what we do. There is certainly much for us to celebrate, and much for us to reflect on this May Day. We can all change for the better — every employer, every worker and every customer. Last but not least, as customers and consumers, we can change for the better too. The globalised world Happy May Day to all workers of Singapore! Do not wait for each other. Be the first to change. Together, we can make things better and emerge from this restructuring a better workforce, a better economy and a better society. LABOUR MOVEMENT ANNUAL 2014 24 MAY DAY MESSAGES Lim Swee Say Setiausaha Agung, Kongres Kesatuan Sekerja Kebangsaan MAJIKAN YANG LEBIH BAIK, PEKERJA YANG LEBIH BAIK, PELANGGAN YANG LEBIH BAIK Sejak sambutan Hari Buruh pada tahun lalu, kita telah terus membuat kemajuan. Pertumbuhan ekonomi kita adalah sihat. Pasaran buruh adalah ketat. Yang paling baik sekali, gaji terus naik lebih cepat daripada inflasi. Pencapaian-pencapaian ini adalah hasil daripada banyak usaha yang kita telah buat. Saya tabik pekerja dan rakan-rakan kerjasama tiga pihak kita atas kerja keras, daya tahan dan perpaduan mereka. Walaupun kita menyambut Hari Buruh di tengah-tengah kekurangan buruh, kita harus ingat bahawa pekerjaan yang baik akan sentiasa merupakan kebajikan yang terbaik dan guna tenaga penuh adalah perlindungan yang terbaik bagi pekerja kita, baik yang muda mahupun yang lanjut usia. Pengetatan pasaran buruh akan mendorong penyusunan semula ekonomi yang lebih cepat. Kita mesti berusaha dengan sebaikbaiknya untuk mengurangkan kesan buruk penyusunan semula dan memaksimumkan kebaikan penyusunan semula bagi pekerja dan syarikat kita. Jika tidak, kesan penyusunan semula yang gagal sangatlah perit bagi semua orang. Bayangkan masa depan di mana pekerja biasa yang digantikan dengan robot; Profesional, Pengurus dan Eksekutif kurang pekerjaan; pekerja tua tidak dapat menyesuaikan diri dalam tempat kerja yang tidak mesra pekerja tua; ibu bapa yang bekerja, terutama sekali ibu yang bekerja, menghadapi imbangan kerja-kehidupan yang semakin buruk disebabkan aturan-aturan kerja yang tidak fleksibel; dan pekerja bergaji rendah tiada pekerjaan kerana syarikatsyarikat menyumberkan pekerja dari luar yang rendah kosnya. Jika kita benarkan semua ini berlaku, kita akan menghadapi pengangguran yang lebih tinggi bukan sahaja kerana kekurangan pekerjaan, tetapi juga kerana tiada pemadanan antara pekerjaan dan pekerja. Baik dan Lebih Pantas dan perkhidmatan-perkhidmatan berasaskan siber. Cara terbaik untuk menarik lebih banyak pekerjaan baik, mewujudkan lebih banyak kerjaya yang baik dan mengekalkan pertumbuhan gaji yang baik bagi pekerja kita adalah kita perlu menilai pekerjaan kita dengan lebih tinggi dan lebih berbangga dengan kerja yang kita lakukan. Tiada sesiapa yang mahukan masa depan seperti begitu. Akhir sekali, sebagai pelanggan dan pengguna, kita juga boleh berubah untuk menjadi pelanggan dan pengguna yang lebih baik. Dunia yang dihubungkan secara global berkembang maju kerana ia saling bergantung, saling menyokong dan saling menerima. Perkhidmatan yang baik menghasilkan pelanggan yang baik, dan pelanggan yang baik menghasilkan perkhidmatan yang baik. Sedang kita berusaha untuk menjadi sebuah ekonomi yang lebih maju, kita mesti juga berusaha untuk menjadi sebuah negara yang rakyatnya adalah pelanggan yang lebih baik dan warga yang lebih baik. Inilah sebabnya kita berazam untuk terus meningkatkan kemahiran, mewujudkan pekerjaan yang baik dan terus mengembangkan pai ekonomi kita agar semua orang dapat mengongsi kemakmuran yang lebih besar. Untuk berjaya, kita semua perlu menyesuaikan pemikiran kita dan mengubah ekonomi kita, tenaga kerja kita dan masyarakat kita agar ia menjadi lebih baik. Pertama, majikan perlu belajar untuk menggunakan lebih baik setiap pekerja dan merawat setiap pekerja yang lebih baik. Pasaran buruh akan kekal ketat sehingga 2020, dan malah ia akan menjadi lebih ketat sehingga ke 2030. Persaingan bagi pekerja yang baik tidak akan memudahkan. Hanya majikan yang lebih baik dapat menarik dan mengekalkan orang yang lebih baik dan mengembangkan syarikat mereka secara yang lebih menguntungkan. Kedua, dalam dunia yang mengalami kekurangan pekerjaan, pengangguran global tidak mungkin bertambah baik kerana syarikat menggunakan teknologi baru dan cara-cara baru untuk memastikan mereka kekal di hadapan. Satu contoh yang baik adalah meluasnya penggunaan robot yang Lebih Murah, Lebih Sudah pasti ada banyak yang kita boleh rayakan, dan ada banyak yang kita boleh renungkan pada Hari Buruh ini. Kita semua boleh berubah untuk menjadi orang yang lebih baik – setiap majikan, setiap pekerja dan setiap pelanggan. Jangan tunggu satu sama lain. Jadilah orang yang pertama yang berubah. Bersama-sama, kita boleh membuat keadaan lebih baik dan muncul daripada penyusunan semula ini sebagai sebuah tenaga kerja yang lebih baik, sebuah ekonomi yang lebih baik dan sebuah masyarakat yang lebih baik. Selamat Hari Buruh kepada semua pekerja Singapura! , LABOUR MOVEMENT ANNUAL 2014 26 MAY DAY MESSAGES 林瑞生 全国职工总会秘书长 更好的雇主 更好的工友 更好的顾客 工作安排而导致工作与生活更无法 人和网际服务便是例子。在这种情况 取得平衡；低薪工友也因廉价外包而 下，要吸引更多好的工作，创造更光 自去年庆祝五一劳动节以来，我们不 陷入窘迫。如果我们允许这种情况 明的就业前景，并保持工资的稳健增 断取得进步。我国经济健康成长，劳 发生，不仅会因为缺少就业机会，我 长的最佳方式是工友愈加珍惜工作， 动市场紧缩。最重要的是，工资持续 们也会因工作和工友的错配而面临 并且为自己的工作感到自豪。 走高，速度超越通货膨胀。这些成就 更高的失业率。 最后要提的是，身为顾客和消费者的 得来不易。我谨此对我们的工友和 劳资政伙伴的努力、韧力以及群策群 没人希望面对这样的未来。 我们也可以做出更好的改变。在全球 化的世界里，互相依存、互相支持和 力表示敬意。 为此，我们决心持续提高技能，创造 互相接纳已蔚然成风。良好的服务引 我们现在是在劳动力短缺的情况下 良好的工作，并不断地将经济做大， 来良好的顾客，而良好的顾客又会催 庆祝五一劳动节。但我们应该铭记， 让更多的人能够分享成果。要取得成 生良好的服务。当我们努力成为更先 对工友而言，拥有一份好的工作永远 功，所有的人都必须调整心态，一起 进的经济体时，我们也必须致力成为 是最好的福利，充分的就业也永远是 推动经济、劳动力和社会的改变。 顾客素养好和人民素质高的国家。 首先，雇主必须学习善用和善待每 在今日的劳动节，我们有很多值得庆 劳动市场紧缩将促进经济重组加快 一名工友。劳动市场将一直紧缩到 祝的，也有不少值得反思的。我们每 步伐。我们必须竭尽所能避开重组 2020年，甚至更加吃紧至2030年。 一个人都可以做出更好的改变，成为 劣势并实现其效益，为工友和企业造 招揽人才的现象不会消失，唯有好雇 更好的雇主、工友和顾客。 福。否则，大家都将尝到经济重组失 主才能吸引和留住良才，并创造更多 败的苦果。 利润。 工友的最佳保障。 别再互相等待对方有所行动。让我 们各自带头做出改变。让我们携手共 想象一下这样的未来：机器人取代了 其次，企业为了保持领先地位，采用 进，从经济重组中创造实力更加强大 普通工友；专业人士、经理和执行级 许多新技术和新方式。这将造成全 的劳动队伍，更加发达的经济和更加 人员无法发挥所长；年长工友无法在 球工作岗位持续短缺，因此全球失业 美好的社会。 歧视年龄的职场里就业；就职父母， 率也未必会改善。日益广泛使用价格 尤其是职业妇女，因职场不实施灵活 便宜、性能优越、工作更快速的机器 祝贺所有工友劳动节快乐！ LABOUR MOVEMENT ANNUAL 2014 28 MAY DAY MESSAGES Tan Chuan-Jin Acting Minister For Manpower BETTER WORKERS, BETTER JOBS Our economy grew by 4.1% last year, and is expected to grow between 2 and 4% this year. Our labour market remains tight with close to full employment, and the real median income for Singaporeans grew by 4.6% in 2013. In the midst of this encouraging economic and labour market environment, this year’s May Day theme of “Better Workers, Betters Jobs” is apt. As Singapore enters a new phase of development, we must continue with our restructuring efforts. Only then can we achieve the vision of making “better workers, better jobs.” It is important that tripartite members continue to work closely together as we transform our economy to create higher-value industries and quality jobs for Singaporeans. The Government is committed to help workers at all levels adapt to the new economic environment. It is important that tripartite members continue to work closely together as we transform our economy to create higher-value industries and quality jobs for Singaporeans.” One key area is continuous learning and skills upgrading. We are embarking on a major review of the Continuing Education and Training system to support workers in upgrading their skills and lifelong learning, so that they can seize the new job opportunities that restructuring will bring. The Workfare Training Support Scheme will continue to support low-wage workers and older workers to enhance their employability. For the growing pool of our Professionals, Managers and Executives, we will continue to enhance funding support to help deepen their skills, competencies and career prospects. Low-wage workers, in particular, will need greater help in this new environment. Much has been done to help this group of workers. Let me also take this opportunity to laud NTUC’s efforts in engaging both service buyers and service providers on best sourcing and in spearheading the Progressive Wage Model (PWM), which puts in place clear wage-skill and career progression pathways for workers. Service buyers who best source cleaning, landscape and security contracts to service providers who adopt the PWM can now receive funding support from the new Progressive Wage Incentive (PWI). The Government has agreed to incorporate the PWM for the cleaning sector as a licensing requirement for cleaning companies. We will do so for the security sector when the PWM for the sector is ready. A tripartite body will also be set up to assess the need for mandating a PWM in the landscaping sector. The Government is also fully committed to helping companies transform their existing business models, so that they can create better job opportunities for our workers. We will continue to strongly encourage businesses to innovate and strive for productivity improvements and in turn, raise the wages of our workers. This process is not easy for employers and I am heartened that our unions have been actively engaging management partners to tap on different funding programmes such as the Inclusive Growth Programme and Productivity and Innovation Credit to review business processes, boost productivity and speed up innovation. Our strong tripartite partnership has served us well in the past. This partnership is a competitive advantage for Singapore as our economy restructures and we aim for more sustainable and inclusive growth. Singapore’s progress over the years is testament to our strong fundamentals, including our strong tripartism spirit. As we look forward to meeting the challenges of the future, it is important that the Government, employers and unions continue to work closely together towards our common objective of making better workers and better jobs, so as to create a better life for Singaporeans. I wish everyone a very Happy May Day! LABOUR MOVEMENT ANNUAL 2014 30 MAY DAY MESSAGES Tan Chuan-Jin Pemangku Menteri Tenaga Manusia PEKERJA LEBIH BAIK, PEKERJAAN YANG LEBIH BAIK Ekonomi kita telah meningkat sebanyak 4.1% pada tahun lalu dan ia dijangka akan meningkat antara 2 hingga 4% pada tahun ini. Pasaran buruh kita kekal ketat dan hampir mencapai kadar pekerjaan penuh, dan pendapatan median sebenar rakyat Singapura telah meningkat sebanyak 4.6% pada 2013. Dalam keadaan ekonomi dan pasaran buruh yang memberangsangkan, tema Hari Buruh pada tahun ini, “Pekerja Lebih Baik, Pekerjaan Yang Lebih Baik”, amat sesuai sekali. Sedang Singapura memasuki fasa pembangunan yang baru, kita mesti meneruskan usaha untuk menyusun semula ekonomi kita. Dengan cara ini, barulah kita dapat mencapai vis “pekerja lebih baik, pekerjaan yang lebih baik” kita. Ia adalah penting bagi anggota-anggota rakan tiga pihak untuk terus bekerjasama sedang kita merubah ekonomi kita untuk mewujudkan perusahaanperusahaan bernilai tinggi dan pekerjaan-pekerjaan yang bermutu untuk rakyat Singapura. Pemerintah komited untuk membantu pekerja-pekerja di semua peringkat menyesuaikan diri mereka dengan sekitaran ekonomi yang baru. Satu bidang utama adalah pembelajaran berterusan dan peningkatan kemahiran. Kami akan menjalankan satu semakan besar ke atas sistem Pendidikan dan Latihan Berterusan untuk membantu para pekerja meningkatkan kemahiran dan pembelajaran sepanjang hayat mereka supaya mereka dapat merebut peluangpeluang pekerjaan baru yang wujud daripada penyusunan semula ekonomi. Skim Sokongan Latihan Daya Kerja akan terus membantu pekerja-pekerja bergaji rendah dan yang lebih tua untuk mempertingkatkan kelayakan pekerjaan mereka. Bagi golongan Profesional, Pengurus dan Eksekutif yang bilangannya semakin meningkat, kami akan terus memberi lebih banyak sokongan kewangan untuk membantu mereka meningkatkan kemahiran, kecekapan dan prospek kerjaya mereka. Para pekerja bergaji rendah, khususnya, akan memerlukan lebih banyak bantuan dalam sekitaran baru ini. Banyak usaha telah dilakukan untuk membantu golongan pekerja ini. Saya juga ingin mengambil kesempatan ini untuk memuji Kongres Kesatuan Sekerja Kebangsaan dalam usahanya untuk melibatkan kedua-dua pembeli dan penyedia khidmat dalam amalan penyumberan terbaik dan menerajui usaha melaksanakan Model Gaji Progresif (PWM) yang menetapkan dengan jelas tangga gaji berdasarkan kemahiran serta laluan kerjaya untuk para pekerja. Para pembeli perkhidmatan yang membuat penyumberan terbaik dalam kontrak-kontrak kerja pembersihan, lanskap dan keselamatan dengan mengambil perkhidmatan para penyedia yang mengamalkan PWM kini boleh mendapat sokongan kewangan daripada Insentif Gaji Progresif (PWI) yang baru. Pemerintah telah bersetuju untuk menerapkan PWM dalam sektor pembersihan sebagai syarat untuk syarikat-syarikat pembersihan mendapatkan lesen. Kami juga akan melakukan ini untuk sektor keselamatan apabila PWM bagi sektor itu siap. Sebuah badan rakan tiga pihak juga akan dibentuk untuk menilai perlunya menjadikan PWM wajib dalam sektor lanskap. Pemerintah juga komited sepenuhnya dalam membantu syarikat-syarikat mengubah model perniagaan mereka supaya mereka dapat mewujudkan peluangpeluang pekerjaan yang lebih baik untuk para pekerja kita. Kami akan terus memberi sokongan kuat untuk menggalakkan syarikatsyarikat untuk membuat inovasi dan berusaha meningkatkan daya penghasilan dan seterusnya, menaikkan gaji para pekerja kita. Proses ini bukan sesuatu yang mudah untuk para majikan dan saya gembira bahawa kesatuankesatuan kita telah melibatkan rakan kongsi pengurusan secara aktif untuk membantu mereka memanfaatkan pelbagai program pendanaan seperti Program Pertubuhan Inklusif dan Kredit Produktiviti dan Inovasi untuk menyemak proses perniagaan, meningkatkan daya penghasilan dan mempercepatkan inovasi. Kerjasama rapat antara rakan kongsi tiga pihak kita telah memberi manfaat kepada kita pada masa lalu dan memberikan kelebihan dari segi daya saing kepada Singapura sedang ekonomi kita melalui penyusunan semula, dan kita berusaha untuk mencapai pertumbuhan yang berkekalan dan inklusif. Kemajuan Singapura selama ini adalah bukti bahawa kita mempunyai asas yang kukuh, termasuk semangat rakan kongsi tiga pihak yang kuat. Sedang kita bersedia untuk menghadapi cabaran-cabaran masa depan, ia adalah penting untuk Pemerintah, para majikan dan kesatuankesatuan sekerja terus bekerja rapat untuk mencapai matlamat bersama kita iaitu para pekerja lebih baik dan pekerjaan yang lebih baik supaya kita dapat mewujudkan kehidupan yang lebih baik untuk rakyat Singapura. Saya ucapkan Selamat Hari Buruh kepada semua. LABOUR MOVEMENT ANNUAL 2014 32 MAY DAY MESSAGES 陈川仁 人力部代部长 更高素质的工友，更好的就 业机会 工友和年长工友加强他们的受雇能 与此同时，政府也将竭力协助公司改 力。另外，为协助人数日益增加的专 变目前的营业模式，以便为我们的工 新加坡的经济去年增长4.1%，今年 业人士、经理和执行人员，我们将继 友制造更好的就业机会。我们将继 的增幅预计为2%至4%。我国的劳动 续提供更多资助，帮助他们提升技能 续大力鼓励企业进行创新和提高生 市场仍然紧缩，处于接近全民就业状 和能力，让他们的事业能够取得更好 产力，进而提高工友的薪金。 态，国人的实际收入中位数去年也提 的发展。 高了4.6%。 这个过程对雇主来说并不容易。让我 在这个新的环境中，低薪工友尤其需 感到欣慰的是，我们的工会向来积极 目前的经济和劳动市场环境令人鼓 要更大的帮助。政府已经在多方面给 地鼓励雇主利用政府推出的各种援 舞，这使得今年五一劳动节的主题 予这群工友援助。我要借此机会表扬 助，如增长与同惠计划、生产力及创 —“更高素质的工友，更好的就业机 全国职工总会不遗余力地向业者和 新优惠等，帮助他们重新检讨工作流 会”非常贴切。在新加坡进入新发 服务供应商宣导最佳外包方式，以及 程，提高生产力和加速创新的工作。 展阶段之际，我们必须继续重组经 带头推动渐进式薪金制。其中，渐进 济。只有这样，我们才能实现 “更高 式薪金制明确地为工友制定结合技 坚实牢固的劳资政关系让新加坡多 素质的工友，更好的就业机会”的愿 能和薪金的框架和职业发展路线。 年来获益良多，也是新加坡在经济转 景。要成功让经济转型，为新加坡创 另外，采购清洁、园艺和保安服务的 型以及落实更具持续性和包容性增 造更高价值的产业和提供国人更多 机构，如果把这些服务项目外包给已 长的目标时的竞争优势。新加坡这些 优质的工作机会，劳资政三方继续紧 经采用渐进式薪金制的服务供应商， 年来的成就，凸显了我国拥有稳固的 密合作至关重要。 现在能通过新的渐进式薪金奖励计 基础，这就包括良好的劳资政协作 划获得资助。 精神。在我们准备迎接未来挑战的 政府将全力以赴，协助各阶层的工友 适应新的经济环境。 同时，政府、雇主和工会必须同心协 在清洁业方面，政府已经同意把采 力，一同实现更高素质的工友、更好 用渐进式薪金制列为清洁公司取得 的就业机会的共同目标，以为国人创 我们的重点之一，就是持续学习和 执照的条件之一。接下来，在保安业 造更好的生活。 提升技能。我们正在着手进行持续 实行渐进式薪金制之后，政府也会 教育与培训系统的重大检讨，以支 把这项规定扩大到这个行业。我们 持工友提升技能和终身学习，让他们 也会设立一个劳资政小组，评估是否 能够把握经济重组带来的新就业机 有必要强制园艺业者也采用渐进式 会。就业培训计划将继续帮助低薪 薪金制。 最后，祝愿大家劳动节快乐！ LABOUR MOVEMENT ANNUAL 2014 34 MAY DAY MESSAGES Stephen Lee President Singapore National Employers Federation THE SINGAPORE ECONOMY grew by 4.1% in 2013, up from 1.9% in 2012. Employment growth in 2013 was 136,2001, the highest since the economic downturn in 2008/09. Inflation fell to 2.4% from 4.6% in 2012. As a result, the real median monthly income (including employer CPF contributions) of workers grew 4.6% 2 in 2013, up from 1.2% in 2012. For 2014, the Ministry of Trade and Industry had projected the economy to grow by between 2% and 4%. The unemployment rate is likely to remain low as the labour market continues to be tight. Productivity growth was zero percent in 2013. However, this was better than the negative 2% in 2012. Part of the reason was the slowdown in the employment growth of foreign workers from 5.9% in 2012 to 4.2% in 2013. Employers must continue to make better use of their manpower by enabling them to work better and smarter. As Singapore restructures its economy, different sectors would face their own set of challenges. SNEF will reach out to employers in specific sectors and work with their industry unions to proactively tackle their challenges. The mutual trust and respect that we have built up at the national level must cascade down so that tripartism is embraced at the sectoral level.” Firstly, employers must invest in training their workers to enhance their skills to take on larger and higher job roles. Secondly, they should engage and empower their workers to motivate them to give their best. Thirdly, they need to cultivate a culture for productivity at the workplace that encourages innovation and continuous improvements in work processes and where management and unions work together to foster harmonious labour-management relations so that measures to improve productivity can be implemented smoothly. This culture can be sustained when there is a virtuous cycle of productivity growth and gainsharing, not only in terms of wages but in terms of better skills and jobs as well. A good example of this cycle is NTUC’s Progressive Wage Model (PWM) where productivity, skills, jobs and wages move up in tandem. I therefore strongly encourage employers to consider and work with their unions to implement the PWM to create better jobs where better workers can work smarter to raise the productivity of their companies. 1 Labour Market 2013, Ministry of Manpower 2 Labour Market 2013, Ministry of Manpower Buoyed by a growing economy, more older residents and women are being employed. The employment rate of residents aged 55 to 64 was 65% 3 in 2013, up from 56.2% in 2007. The employment rate for women between ages 25 to 54 was 74.3% in 2013, up from 68.8% in 2007. Flexible work arrangements are helping employers to retain older workers and women. Such flexibility will also help to attract the economically inactive older residents and women of about 375,0004, into the workforce to ease some of the manpower shortages faced by employers. In particular, I urge employers to tap on the WorkPro programme to embark on job redesign and flexible work arrangements to make their workplaces more age- and family-friendly. The WorkPro programme was initiated by the Ministry of Manpower and the Singapore Workforce Development Agency and is led by NTUC and SNEF. Since WorkPro was launched, over 800 companies have received assistance through this programme to implement work-life measures and redesign jobs. Tripartism has helped employers to overcome many economic and manpower challenges. NTUC has called for tripartism to be more pervasive by strengthening tripartism at the sectoral level. NTUC has also led the formation of tripartite workgroups in cleaning, security, landscaping, healthcare, hospitality and retail sectors, among others, to look into better career progression for the workers in these sectors. As Singapore restructures its economy, different sectors would face their own set of challenges. SNEF will reach out to employers in specific sectors and work with their industry unions to proactively tackle their challenges. The mutual trust and respect that we have built up at the national level must cascade down so that tripartism is embraced at the sectoral level. In this way, all employers and workers can benefit from strong tripartism at both the national and sectoral levels. On behalf of our 3,000 employer members, I wish all workers a Happy May Day! 3 Comprehensive Labour Force Survey, 2013, Ministry of Manpower 4 Comprehensive Labour Force Survey, 2013, Ministry of Manpower LABOUR MOVEMENT ANNUAL 2014 36 MAY DAY MESSAGES Stephen Lee Presiden, Persekutuan Majikan Kebangsaan Singapura Ekonomi Singapura tumbuh sebanyak 4.1% pada 2013, naik dari 1.9% pada 2012. Pertumbuhan pekerjaan pada 2013 adalah 136,2001, pertumbuhan paling tinggi sejak kemelesetan ekonomi 2008/09. Inflasi turun kepada 2.4% dari 4.6% pada 2012. Akibatnya, pendapatan bulanan median sebenar (termasuk sumbangan CPF majikan) pekerja tumbuh 4.6%2 pada 2013, naik dari 1.2% pada 2012. Bagi 2014, Kementerian Perdagangan dan Perusahaan telah membuat projeksi (perancangan) bahawa ekonomi akan tumbuh sebanyak (di) antara 2% dan 4%. Kadar pengangguran kemungkinan kekal rendah kerana pasaran buruh terus dalam keadaan ketat (mantap). Pertumbuhan produktiviti adalah sifar peratus pada 2013. Bagaimanapun, ini adalah lebih baik daripada negatif 2% pada 2012. Sebahagian daripada sebabnya adalah pertumbuhan pekerjaan yang perlahan bagi pekerja asing dari 5.9% pada 2012 kepada 4.2% pada 2013. Majikan mesti terus menggunakan tenaga kerja mereka dengan lebih baik dengan membolehkan mereka bekerja dengan lebih baik dan lebih bijak. Majikan mesti terus membuat penggunaan tenaga mereka yang lebih baik dengan membolehkan mereka untuk bekerja lebih baik dan bijak. Pertama, majikan mesti melabur dalam latihan pekerja mereka untuk meningkatkan kemahiran mereka untuk mengambil peranan kerja yang lebih besar dan lebih tinggi. Kedua, mereka harus menarik minat dan perhatian pekerja mereka dan memperkasa mereka untuk mendorong mereka memberi perkhidmatan yang terbaik. Ketiga, mereka perlu memupuk budaya produktiviti di tempat kerja yang menggalakkan inovasi dan pembaikan berterusan dalam proses kerja dan di mana pengurusan dan kesatuan sekerja bekerja bersama untuk memupuk hubungan buruh-pengurusan yang harmoni agar langkah-langkah untuk memperbaiki produktiviti boleh dilaksanakan dengan licin. Budaya ini boleh dikekalkan apabila terdapat kitaran mulia antara pertumbuhan produktiviti dan perkongsian keuntungan, bukan sahaja dari segi gaji tetapi dari segi kemahiran dan pekerjaan yang lebih baik. Satu contoh baik tentang kitaran mulia ini adalah Model Gaji Progresif (PWM) yang dibangunkan oleh NTUC di mana produktiviti, kemahiran, pekerjaan dan gaji meningkat seiringan. Saya oleh itu sangatlah menggalakkan majikan untuk menimbang bekerja dengan kesatuan-kesatuan mereka untuk melaksanakan PWM untuk mewujudkan pekerjaan yang lebih baik di mana pekerja yang lebih baik boleh bekerja dengan lebih bijak untuk meningkatkan produktiviti syarikat mereka. Digalakkan oleh ekonomi yang berkembang, lebih banyak pekerja tua dan wanita diambil bekerja semula. Kadar pekerjaan pekerja yang berusia 55 hingga 64 tahun adalah 65.0%3 pada 2013, naik dari 56.2% pada 2007. Kadar pekerjaan bagi wanita antara usia 25 hingga 54 tahun adalah 74.3% pada 2013, naik dari 68.8%. Aturan-aturan kerja fleksibel membantu majikan untuk mengekalkan pekerja tua dan wanita. Fleksibiliti sedemikan juga membantu untuk menarik orang-orang yang tidak aktif dari segi ekonomi, yang mana jumlah mereka yang berada dalam golongan umur ini adalah 375,0004, untuk menyertai tenaga kerja untuk meringankan kekurangan tenaga manusia yang dihadapi oleh majikan. Terutama sekali, saya menggesa majikan untuk menyertai program WorkPro untuk memulakan rancangan merekabentuk semula kerja dan membuat aturan-aturan kerja fleksibel untuk menjadikan 1 Pasaran Buruh 2013, Kementerian Tenaga Manusia 3 Tenaga Kerja Singapura, 2013, Kementerian Tenaga Manusia 2 Pasaran Buruh 2013, Kementerian Tenaga Manusia 4 Tenaga Buruh di Singapura, 2013, Kementerian Tenaga Manusia tempat kerja lebih mesra pekerja tua dan keluarga. Program WorkPro dimulakan oleh Kementerian Tenaga Manusia dan Agensi Pembangunan Tenaga Kerja Singapura dan diketuai oleh NTUC dan SNEF. Sejak WorkPro dilancarkan, lebih 800 syarikat telah menerima bantuan menerusi program ini untuk melaksanakan langkah-langkah imbangan kerjakehidupan dan merekabentuk semula kerja. Fahaman kerjasama tiga pihak telah membantu majikan mengatasi banyak cabaran ekonomi dan tenaga kerja. NTUC telah menyeru agar fahaman kerjasama tiga pihak diamalkan secara lebih meluas dengan mengukuhkan fahaman kerjasama tiga pihak di peringkat sektor. NTUC telah juga mengetuai pembentukan kumpulan-kumpulan kerja tiga pihak dalam sektor-sektor pembersihan, sekuriti, perlanskapan, penjagaan kesihatan, hospitaliti dan runcit untuk meneliti usaha menyediakan kemajuan kerjaya yang lebih baik bagi pekerja dalam sektorsektor ini. Sedang Singapura menyusun semula ekonominya, sektor-sektor yang berlainan akan menghadapi cabaran-cabaran mereka sendiri. SNEF akan mendekati majikan dalam sektor-sektor tertentu dan bekerja dengan kesatuan-kesatuan dalam perusahaan masing-masing untuk menangani cabaran-cabaran ini secara proaktif. Semangat percaya mempercayai dan hormat menghormati yang kita telah bina di peringkat nasional haruslah meresap ke peringkat bawah agar fahaman kerjasama tiga pihak diamalkan di peringkat sektor. Dengan cara ini, semua majikan dan pekerja mendapat faedah daripada fahaman kerjasama tiga pihak yang lebih kuat baik di peringkat nasional mahupun di peringkat sektor. Bagi pihak 3,000 anggota majikan kami, saya mengucapkan Selamat Hari Buruh kepada semua pekerja! LABOUR MOVEMENT ANNUAL 2014 , 38 MAY DAY MESSAGES 李庆言 全国雇主联合会会长 2013年我国经济增长从2012年 这种文化就可以在生产力增长和利润 导，并由全国职工总会和全国雇主联 的1.9%攀升至4.1%。2013年的新 分享的良性循环中持续下去，不仅在 合会带头推动。该计划自开展以来， 增就业高达13万6200个1，这是自 工资方面，在优化技能和工作方面也 已有800多家公司获得协助，实施了 2008/2009年经济衰退以来取得最高 是如此。实施全国职工总会倡导的渐 工作生活平衡及有关工作再设计的 的增长数据。通货膨胀率则从2012 进式薪金制，促使生产力、技能、工 措施。 年的4.6%下降至2.4%。因此，工友 作、工资连带提升，便是实现良性循 的每月实质收入中位数（包括雇主支 环的好例子。 劳资政协作帮助过雇主克服很多经 济上和人力上的挑战。全国职工总会 付的公积金）从2012年的1.2%提高 到了2013年的4.6%2。贸易与工业部 为此，我强烈鼓励雇主考虑和工会携 呼吁劳资政伙伴在行业层面广泛地 预测我国今年的经济增长率将为2% 手合作，实施渐进式薪金制，创造良 强化劳资政协作，并带头在清洁业、 至4%。预计劳动市场方面，鉴于供应 好的工作，好让优秀的工友能更精明 保安业、园艺业、保健业、酒店与消 仍然紧张，失业率多半会维持在较低 地工作，并提升公司的生产力。 费业和零售业分别组织劳资政工作 小组，探讨如何促进业内工友的职业 的水平。 在经济增长的带动之下，有更多的年 进程。 2013年，新加坡的整体劳动生产力为 长者和妇女获得雇用。2013年，55 零增长。然而，却比2012年的负2％ 岁至64岁居民就业率从2007年的 由于我国进行经济重组，各行业必然 来得好。部分原因是外籍工友的就业 56.2%上升至2013年的65%3。25岁 会面对各自的挑战。为此，全国雇主 增长从2012年的5.9％放缓至2013年 至54岁的妇女就业率则从2007年的 联合会将接触各行业的雇主，并与相 的4.2％。为此，雇主必须继续善用人 68.8%上升至2013年的74.3%。除此 关的工会合作，及早克服他们所面对 手，让工友工作得更好、更精明。 之外，灵活工作安排有助于雇主留住 的挑战。我们长久以来在国家层面 年长和女性工友，也可吸引大约37万 所建立的互信和互重，一定要向下延 首先，雇主必须投资于培训工友，提 5000名4非经济活跃年长者和妇女加 伸，在行业层面推广劳资政协作。这 高他们的技能，以胜任更高的职位， 入劳动队伍，缓解雇主所面对的人手 样一来，所有的雇主和工友都能在国 并承担更多的责任及挑战。其次，雇 紧缺问题。 家层面及行业层面紧密的劳资政协作 中获益。 主应该带动及授权工友，激励他们尽 心尽力地工作。第三，在工作场所建 在此，我特别要呼吁雇主借助优化职 立并加强生产力文化，鼓励工友搞创 场计划，推行工作再设计和灵活工作 谨此代表我会的3000名雇主会员祝 新，不断改进工作流程。同时，管理层 安排，使得工作场所更加适合年长人 贺全体工友劳动节快乐！ 与工会协作，共同促进劳资和谐，使 士和亲家庭。优化职场计划是由新加 得提高生产力的措施得以顺畅推行。 坡人力部及新加坡劳动力发展局倡 人力部2013年劳动市场报告书 3 人力部劳动力调查 人力部2013年劳动市场报告书 4 人力部劳动力调查 1 2 LABOUR MOVEMENT ANNUAL 2014 40 NTUC CENTRAL COMMITTEE Diana Chia Siew Fui Lim Swee Say Secretary-General President Lim Kuang Beng Secretary for Financial Affairs The NTUC Central Committee is the planning, policy and executive body of the National Trades Union Congress. The current Central Committee was elected by delegates from NTUC’s 60 affiliated unions through a secret ballot on 8 December 2011 for a four-year term of 2011-2015. Mary Liew Kiah Eng Andy Lim Tze Khong Member Member Ma Wei Cheng Member Heng Chee How Joanne Cham Hui Fong Nora Kang Kah Ai Karthikeyan Krishnamurthy Edwin Lye Teck Hee Vice-President Vice-President Vice-President Terry Lee Kok Hua Tan Hock Soon Arasu Duraisamy Hassan Abdullah Member Member Member Deputy Secretary-General Assistant Secretary-General Member Ong Hwee Liang Member Benjamin Tang Chun Wei Toh Hock Poh Member Member LABOUR MOVEMENT ANNUAL 2014 COMMITTEES’ LISTING NTUC TRUSTEES Lim Boon Heng Othman Haron Eusofe John De Payva NTUCADMINISTRATION AND RESEARCH UNIT BOARD OF TRUSTEES Lim Boon Heng (Chairman) Diana Chia Siew Fui Lim Swee Say Lim Kuang Beng Sat Pal Khattar Yeo Khee Leng Yip Moh Wah – Secretary NTUC DIRECTORGENERAL’S OFFICE Lim Swee Say Director-General Heng Chee How Centric Director (Union; Social Enterprises) Champion (Mature Workers) Chairman, Executive Committee (Ong Teng Cheong Labour Leadership Institute) Toh Hwee Tin Alignment Director (Family Development Unit) Co-Champion (Women & Family Adeline Sum Chief Development Officer (NTUC Enterprise) Gilbert Tan Chief Executive Officer (Employment and Employability Institute) Tan Suee Chieh Group Chief Executive Officer (NTUC Enterprise) NTUC’S REPRESENTATION ON STATUTORY BOARDS, NATIONAL INSTITUTIONS, TRIPARTITE, ADVISORY AND WORKING COMMITTEES AND OTHERS Agri-Food and Veterinary Authority Board Yeo Guat Kwang Joanne Cham Hui Fong Central Provident Fund Board Ong Chin Ang Civil Aviation Authority of Singapore Centric Director (Member) Competency Director (Industrial Relations) Centric Director (Union Leadership) Yeo Khee Leng Centric Director (Global; Staff) Competency Director (International Affairs) Patrick Tay Teck Guan Competency Director (Legal) Alignment Director (Professionals, Managers and Executives) Yeo Guat Kwang Loy York Jiun Ma Wei Cheng Joanne Cham Hui Fong Economic Development Board Joanne Cham Hui Fong Institute of Technical Education Board of Governors Gilbert Tan Chye Hee Ong Hwee Liang Competency Director (Workplace Safety & Health Secretariat) Chairman (Migrant Workers’ Centre) JTC Corporation Ang Hin Kee Patrick Tay Teck Guan Competency Director (Freelancers & Self-Employed Unit) Zainal Sapari Competency Director (Care & Share) Alignment Director (U Care Centre) Jacqueline Chin Competency Director (Human Resource) Vivek Kumar Competency Director (Membership) Kwong Yuk Wah Competency Director (Information Technology) Loy York Jiun Competency Director (Research, Ong Teng Cheong Labour Leadership Institute; Corporate Planning Secretariat) Ng Yuen Jiuan Jessie Yeo Hong Cheng Land Transport Authority Maritime and Port Authority of Singapore Thomas Tay Jwee Hwa Media Development Authority Vivek Kumar National Environment Agency Zainal Sapari Ngee Ann Polytechnic Council Shona Tan-James Public Transport Council G Rajendran Toh Hock Poh Public Utilities Board Zainal Sapari Competency Director (Information Resource, Ong Teng Cheong Labour Leadership Institute) Republic Polytechnic Board of Governors Ong Keau Singapore Sports Council Competency Director (Administration) Shona Tan-James Competency Director (Corporate Communications; Service Excellence) S Thiagarajan Competency Director (Leadership Development & Engagement, Ong Teng Cheong Labour Leadership Institute) Jessie Yeo Competency Director (Industrial Relations Mentoring) Yip Moh Wah Competency Director (Finance) Sylvia Choo Alignment Director (Women’s Development Secretariat) Co-Champion (Women & Family) Lim Eng Lee Alignment Director (nEbO; U Live Community) James Tan Alignment Director (U Live @ Work) Steve Tan Alignment Director (Youth Development Unit; Social Media Team) Ang Hin Kee Chinese Development Assistance Council – Volunteers Engagement and Development Committee Edwin Lye Teck Hee Chinese Development Assistance Council – Family Workfare and Support Committee People’s Association – Representing Corporate Member Committee of Impartiality Political Films Consultative Committee Jenny Lee Li Hwa Jennie Yeo Kha Keaw GEMS Up / Customer Centric Initiatives Working Committee Yeo Guat Kwang Human Capital (Singapore) Pte Ltd Gilbert Tan Chye Hee Implementation Steering Committee on Workplace Health Yeo Guat Kwang Industrial Arbitration Court (Employee Panel) Diana Chia Siew Fui Edwin Lye Teck Hee James Tan Cheng Choo K Karthikeyan Lim Kuang Beng Ma Wei Cheng Mah Cheong Fatt Mary Liew Kiah Eng Tan Hock Soon Toh Hwee Tin S Thiagarajan S Thiagarajan AIDS Business Alliance Yeo Guat Kwang Chinese Development Assistance Council – Workers Upgrading & Employment Committee Gilbert Tan Chye Hee Mak Mun Whai Noor Shyma Abdul Latiff A G Visvanathan Safer Roads Industry Taskforce Danny Tan Teck Meng SBS Transit Board of Directors John De Payva SEA Games Community Engagement & Outreach Advisory Sub-Committee Steve Tan Peng Hoe Security Tripartite Cluster Zainal Sapari Joanne Cham Hui Fong Nora Kang Kah Ai Tan Hock Soon National Mental Alliance Yeo Guat Kwang National Book Development Council Irene Low Siew Lee National Fire and Civil Emergency Preparedness Council Ong Hwee Liang National Fire Prevention Council – Industrial Premises Committee Singapore Council of Women’s Organisation – Star Shelter Committee Jennie Yeo Kha Keaw SNEF-NTUC Migrant Workers’ Forum Goh Sor Imm Jennie Yeo Kha Keaw Yeo Guat Kwang Tripartite Advisory Group on Cleaners National Integration Working Group for Workplaces Lim Swee Say Diana Chia Siew Fui K Karthikeyan Tan Hock Soon Working Committee for Productivity and Continuing Education (WCPCE) Gilbert Tan Chye Hee National Wages Council Joanne Cham Hui Fong - Leader Diana Chia Siew Fui (Full Member) K Karthikeyan (Full Member) Ma Wei Cheng (Full Member) Arasu Duraisamy (Full Member) Toh Hock Poh (Full Member) Andy Lim Tze Khong (Alternate Member) Nadarajah Thurairajasingam (Alternate Member) Ong Hwee Liang (Alternate Member) Tripartite Committee on Flexible Work Arrangement Yeo Guat Kwang Tripartite Implementation Workgroup on Re-employment Joanne Cham Hui Fong Tripartite Committee on Portable Medical Benefits Yeo Guat Kwang Tripartite Committee on Work-Life Strategy – MOM Joanne Cham Hui Fong Sylvia Choo Sor Chew Tripartite Mediation Advisors Tripartite Monitoring Group on Re-employment Evelyn Goh Lee Cheng National Integration Council (Main) Tan Peng Heng Heng Chee How Joanne Cham Hui Fong Ma Wei Cheng Fang Chin Poh Singapore Council of Women’s Organisation Singapore50 Economic and International Committee National First Aid Council (NFAC) Tan Chee Tiong Tripartite Workgroup on Re-employment Gary Goh Choon Siah Arasu Duraisamy Steering Committee on Engineering Talent Attraction & Retention (SCETAR) – Electronics Sub-group Wong Siew Hong Joanne Cham Hui Fong Danny Tan Teck Meng Diana Chia Siew Fui Heng Chee How Ma Wei Cheng Charles Ng Theng Loon Danny Tan Teck Meng David Lim Kin Wai David Yeo Cher Lian Goh Sor Imm James Tan Chang Choo Jean See Jin Li Ma Wei Cheng Marilyn Chew Bee Leng Raven Lee Hsing Han Steven Goh Tiat Yang Tan Choon Kiat Timothy Phang Boo Chye Singapore50 Steering Committee Singapore Corporation of Rehabilitative Enterprises (SCORE) Committee on Training National Productivity and Continuing Education Council (NPCEC) Advisory Panel – Human Resource Management School of Human Development and Social Services, SIM University REACH Supervisory Panel Lifelong Learning Endowment Fund Advisory Council Yeo Guat Kwang Singapore Workforce Development Agency (WDA) Board Steve Tan Peng Hoe Ma Wei Cheng Institute of Estate Agents David Lim Kin Wai K Thanaletchmi Advisory Council on Community Relations in Defence (ACCORD) Benjamin Tang Chun Wei Andy Lim Tze Khong Fang Chin Poh Lim Kuang Beng Tan Richard Lim Eng Lee Joanne Cham Hui Fong Nora Kang Kah Ai Tan Hock Soon Patrick Tay Teck Guan (Alternate Member) Tan Richard (Alternate Member) Toh Hwee Tin (Alternate Member) Steve Tan Peng Hoe (Alternate Member) Ong Keau Jennie Yeo Kha Keaw Tan Ying Ying Zainal Sapari Tommy Lin Ming Chao (Resource Person) Tripartite Alliance for Fair Employment Practices Diana Chia Siew Fui (Advisor) Joanne Cham Hui Fong Cyrille Tan Soo Leng Fahmi Abu Bakar Heng Chee How K Thanaletchmi Tripartite Committee for Low Wage Workers and Inclusive Growth Gilbert Tan Chye Hee Irene Low Siew Lee Sheryl Choo (Senior Manager, Human Resource, NTUC Fairprice) Zainal Sapari Tripartite Committee on Community Engagement at Workplaces Joanne Cham Hui Fong Tripartite Committee on Employability of Older Workers Arasu Duraisamy Joanne Cham Hui Fong Tripartite Workgroup to Review the Employment Act Joanne Cham Hui Fong Diana Chia Siew Fui Patrick Tay Teck Guan Union Representation at Committee of Inquiry – Public Service Commission Edwin Lye Teck Hee Jagindar Singh Jennifer Tan Hwee Kheng Noor Shyma Abdul Latiff Sanjeev Kumar Tiwari Yeo Chun Fing WDA – Human Resource Manpower Skills & Training Council Jacqueline Chin Suet Peck S Thiagarajan WDA – Industry Skills & Training Council (Food & Beverage) Toh Hwee Tin WDA – Industry Skills & Training Council (Tourism, Hotel & Accommodation Services) Tan Hock Soon WDA – Industry Skills & Training Council (Healthcare) Diana Chia Siew Fui WDA – Process Manpower Skills and Training Council James Tan Cheng Choo WDA – Security Industry Skills & Training Council Hareenderpal Singh WDA – Services Excellence Skills & Training Council Gilbert Tan Chye Hee WDA – Singapore Landscape Industry Council Surash R Mukundan Jennie Yeo Kha Keaw Correct as of 15 April 2014 42 Heng Chee How Women’s Health Advisory Committee K Karthikeyan Edwin Lye Teck Hee Slyvia Choo Sor Chew Workplace Safety and Health Council Yeo Guat Kwang K Karthikeyan Workplace Safety and Health Council – Finance Committee Yeo Guat Kwang Workplace Safety and Health Institute Governing Board K Thanaletchimi Workplace Safety and Health – Chemical Industries Committee Wan Hafidz Wan Hanafi Workplace Safety and Health – Construction and Landscape Committee Charlotte Wong Workplace Safety and Health – (Construction and Landscape) Landscape Sub-Committee Jennie Yeo Kha Keaw Workplace Safety and Health – Engagement & Outreach Committe Tommy Goh Hock Wah Workplace Safety and Health – Facilities Management Workgroup Charlotte Wong Workplace Safety and Health – Healthcare Committee Simon Ong Teck Leong Workplace Safety and Health – Hospitality & Entertainment Industries Committee Julie Cheong Ai Hung Workplace Safety and Health – Industry Capability Building Committee Arasu Duraisamy Workplace Safety and Health – Logistics & Transportation Committee Mak Mun Whai Arasu Duraisamy Lim Ah Kiat Workplace Safety and Health – Marine Industries Committee David Lim Kin Wai Workplace Safety and Health – Metalworking & Manufacturing Committee Timothy Phang Fahmi Abu Bakar Workplace Safety and Health – Workplace Health Committee Teo Boon Lian Member/Deputy Secretary-General, NTUC; Centric Director (Union); Executive Secretary, UWEEI/UTES Member/Vice-President, NTUC; General Secretary, UWPI Lim Kuang Beng Member/Secretary for Financial Affairs, NTUC; General Secretary, SISEU Ma Wei Cheng Member/Member, NTUC Central Committee; General Secretary, AUPE Mike Thiruman Member/President, STU Nasordin Mohd Hashim Member/President, BATU Nora Kang Kah Ai Member/Vice-President, NTUC; President, DBSSU Ong Chin Ang Member/Centric Director (Union Leadership); Executive Secretary, NTWU Tan Hock Soon Member/Member, NTUC Central Committee; General Secretary, FDAWU Terry Lee Kok Hua Member/Member, NTUC Central Committee; President, SIEU Toh Hock Poh Member/Member, NTUC Central Committee; President, MIWU INDUSTRIAL RELATIONS COMMITTEE (INDUSTRIAL SECTOR) Toh Hock Poh Chairman/Member, NTUC Central Committee; President, MIWU Nasordin Mohd Hashim Vice Chairman/President, BATU Zainal Sapari Secretary/Assistant SecretaryGeneral, NTUC; Alignment Director (U Care Centre); Competency Director (Care & Share); Executive Secretary, BATU Jessie Yeo Hong Cheng Secretary/Competency Director (Industrial Relations Mentoring); Executive Secretary , MIWU/ SPWU Heng Chee How Resource Person/Deputy SecretaryGeneral, NTUC; Centric Director (Union); Executive Secretary UWEEI/ UTES Ariel Toh Zi Yong Admin Secretary/Principal Industrial Relations Officer, SISEU Peggy Chen Pei Chi Admin Secretary/Lead Consultant, IRD; Executive Secretary, SCTU Patrick Teo Kang Gan Alternate Member/General Secretary, BATU Mohd Yunos Ismail Member/President, CIEU Tan Chee Tiong Alternate Member/General Secretary, CIEU INDUSTRIAL RELATIONS COUNCIL Jeffrey Ong Yuan Jun Diana Chia Siew Fui Alternate Member/President, EMSEU Advisor/President, NTUC; General Secretary, HSEU Lim Swee Say Chairman/Secretary-General, NTUC Joanne Cham Hui Fong Secretary/Assistant Secretary-General, NTUC; Centric Director (Member); Competency Director (Industrial Relations); Executive Secretary, AREU/ SATSWU/SEEU/SUBE Benjamin Tang Chun Wai Member/General Secretary, EMSEU Foong Yan Kit Razali Maulod Member/President, KEU Mohamed Yusof Mohamed Alternate Member/General Secretary, KEU Vincent Ho Mun Choong Member/President, KFEU Atyyah Hassan Alternate Member/General Secretary, KFEU Member/Member, NTUC Central Committee; President, POU Lim Teck Chuan Edwin Lye Teck Hee Chua Kian Seng Member/Vice President, NTUC; General Secretary, STU Member/General Secretary, MIWU Alternate Member/General Treasurer, MIWU Lim Kian Chuan Member/General Secretary, NEU Mike Chin Zhilong Alternate Member/2nd Assistant General Secretary, NEU Murigasin Rajendran Ong Chin Ang Nadarajah Thurairajasingam Kelly Koh Xueyan Alternate Member/Deputy General Secretary, AUPE Foo Chin Wei Member/General Secretary, AUSBE Wylie Lim Yeow Kai Alternate Member/President, AUSBE Member/President, SEEU Daniel Lai Bun Tot Alternate Member/Executive Committee Member, SEEU Richard Tan Peck Hoon Tan Peng Heng Gerard Christopher Francis Member/President, SISEU Nur Rafidah Rosdi Member/General Secretary, HDBSU Alternate Member/Deputy General Secretary, HDBSU Alternate Member/Deputy General Secretary, SISEU Komalavalli Pakirisamy Yeo Chor Gek James Yeo Koon Tat Member/General Secretary, SMEEU N Mariappan Member/President, IRASSU Peter Tham Chee Khuan Winson Tan Kah Swee Joe Sing Thiak Wah Member/President, NPASU Teo David Alternate Member/Vice President, NPASU Nicholas Loke Chee Leong Member/Consultant, PUBEU Amranizar HJ Amran Alternate Member/General Secretary, PUBEU M Ramasamy Lim Pei Jing Alternate Member/President, SPHEU Member/General Secretary, SRCEU Alternate Member/President, SRCEU Member/President, SSEU-SEM Ariffin Urip Alternate Member/Deputy General Secretary, SSEU-SEM Munirman Abdul Manaf Member/General Secretary, SSEUShell Yeap Tong Ming Selvam Sivasamy Lim Ser Puang Member/2nd Assistant Secretary, SCTU Thong Wee Sin Alternate Member/1st Assistant Secretary, SCTU Fahmi Abu Bakar Tan Kheok Juay David Phang Jek Twoon S Nalluraj Member/General Secretary, SSSU Alternate Member/President, SSSU Alternate Member/Executive Council Member, UWEEI Member/General Secretary, STTU K Karthikeyan Member/Vice-President, NTUC; General Secretary, STU INDUSTRIAL RELATIONS COMMITTEE (PUBLIC SECTOR) Ma Wei Cheng Chairman/Member, NTUC Central Committee; General Secretary, AUPE Mike Thiruman Vice Chairman/President, STU Alternate Member/Deputy General Secretary & Treasurer, AESU Member/Member, NTUC Central Committee; President, AREU Vernon Carroll Alternate Member/Vice President, AREU Jasmine Chua Geok Wah Member/General Secretary, DBSSU Patrick Sim Eng Hup Alternate Member/General Treasurer, DBSSU Noorazman Kamad Member/General Secretary, DSSU Michael Tan Eng Hin Member/President, ESU Sankaradass S Chami Alternate Member/Deputy General Secretary, FDAWU K Thanaletchimi Alternate Member/Vice President, NTWU Vincent Ang Ser How Alternate Member/President, UWPI Pannirselvam Ravichandran Mohd Saddiq Mohd Salleh Michael Low Kong San Benedict Chan Wai Meng Member/Senior Vice President, AESU Member/President, NTWU Alternate Member/Deputy General Secretary, SMTU Member/Vice-President, NTUC; General Secretary, UWPI Peter Chua Cheng Kiat Abdul Malek Ahmad Jessie Lim Siew Har Member/President, UWEEI Admin Secretary/Senior Industrial Relations Officer, FDAWU Member/President, HSEU Member/Vice President, SITU Member/General Secretary, SMTU Alternate Member/President, STEEU Melissa Ng Chai Yong Teo Chor Hoon Alternate Member/President, SSEU-Shell Member/General Secretary, STEEU Admin Secretary/Senior Industrial Relations Officer, AREU Hassan Abdullah Alternate Member/Deputy President, IRASSU Alternate Member/Vice President, SMEEU Member/General Secretary, SPHEU Resource Person/Centric Director (Union Leadership); Executive Secretary, NTWU Edwin Lye Teck Hee Jagindar Singh Alternate Member/Manager, Industrial Relations Committee, STU Manogaaran Karuppiah Member/President, SURAWU Marimuthu Suppamal Alternate Member/General Secretary, SURAWU Jeffrey Koh Weng Cheong Member/President, UITS Rosmani Juraini Mak Mun Whai Michael Lam Kian Yew Alternate Member/General Secretary, POU Gunasekaran Sivaganam Member/General Secretary, SATSWU Govinden Sathasivam Alternate Member/Assistant General Secretary, SATSWU Max Lim Yew Lee Member/President, SBEU Michael Chang Alternate Member/Executive Secretary, SBEU Wee Soon Guan Member/General Secretary, SBOA Phua Tien Tim Alternate Member/Deputy General Secretary, SBOA Logannaathan Member/General Secretary, SIASU Tony Sim Yew Tiong Tan Chun Kuang Alternate Member/Vice President, UITS Alternate Member/President, SIASU Luke Hee Wing Wai Member/General Secretary, SIEU INDUSTRIAL RELATIONS COMMITTEE (SERVICE SECTOR) Jennifer Yap Sy Na Secretary/Assistant SecretaryGeneral, NTUC; Competency Director, (Freelancers & Self-Employed Unit); Executive Secretary, ESU/SSEU-Shell S Thiagarajan Tan Hock Soon Anthony Harry Constantine Ang Hin Kee Secretary/Competency Director (Leadership Development & Engagement, Ong Teng Cheong Labour Leadership Institute); Alignment Director (Singapore Tripartism Forum); Executive Secretary, UPAGE/AUSBE Joanne Cham Hui Fong Resource Person/Assistant SecretaryGeneral, NTUC; Centric Director (Member); Competency Director (Industrial Relations); Executive Secretary, AREU/SATSWU/SEEU/ SUBE Sanjeev Kumar Tiwari Admin Secretary/Head Industrial Relations (Field), IRD Jennifer Tan Hwee Kheng Admin Secretary/Deputy Director (Legal) G Muthukumarasamy Member/General Secretary, AUPDRW Alternate Member/1st Vice President, SIEU David Yeo Cher Lian Member/Secretary General, SMMWU Chairman/Member, NTUC Central Committee; General Secretary, FDAWU Alternate Member/Executive Councillor, SMMWU Benjamin Tang Chun Wai Member/Industrial Relations Manager, SMOU Vice Chairman/Member, NTUC Central Committee; President, POU Patrick Tay Teck Guan Secretary/Assistant SecretaryGeneral, NTUC; Competency Director (Legal); Alignment Director, (Professionals, Managers, Executives Unit); Executive Secretary, HSEU/ SMMWU Toh Hwee Tin Gwee Guo Duan Alvin Cheong Khai Rhan Alternate Member/Senior Industrial Relations Officer, SMOU Mindy Kwok Sin Thang Member/General Secretary, SNUJ Kam Soon Huat Member/General Secretary, SOS Daniel Tan Keng Hui Secretary/Co-Chairman (Women & Family); Alignment Director (Family Development Unit); Executive Secretary, FDAWU Alternate Member/Executive Secretary, SOS Yeo Guat Kwang Danny Phua Cheow Huat Secretary/Assistant SecretaryGeneral, NTUC; Competency Director (Workplace Safety & Health); Chairman (Migrant Workers’ Centre) Lam Yuen Shin Member/Consultant, SPWU Alternate Member/2nd Vice President, SPWU Lim Ah Kiat Member/President, SSU Correct as of 15 April 2014 WDA – Training & Adult Educator Industry Skills and Training Council LABOUR MOVEMENT ANNUAL 2014 COMMITTEES’ LISTING Ang Wah Lai till 28 Feb 2014 Member/President Emeritus, SUBE Simon Yam Tee Kwong Alternate Member/General Secretary, SUBE Mohamed Riaz Mohamed Omar Alternate Member/Assistant General Treasurer, AREU Raman Kathavarayan Michael Lim Teck Chew Member/General Treasurer, AUPDRW Lulu Goh Alternate Member/President, AUPDRW Member/Assistant General Secretary, SUN Alternate Member/President, SUN Subari Samuri Katherine Loh Yeah Hung Johnny Hoe Chee Kwong Alternate Member/Executive Committee Member, NTA Joseph Nagarajan Malik Timboel Manik Benson Low Kim Siah Thangamani Sinniah Lim Kuang Beng Benjamin Tang Chun Wai Jason Chan Hui Liang Yip Moh Wah Nicholas Loke Chee Leong Edwin Lye Teck Hee Ariffin Urip Arasu Duraisamy Chew Tee Tank Heng Chee How Alternate Member/Executive Committee Member, NTWU Member/Assistant General Secretary, POU Rahim Alwi Alternate Member/President, AUPE Alternate Member/Member, NTUC Central Committee; President, POU Hareenderpal Singh Seah Chong Beng Lim Ser Puang Kalshum Mohamed Ali Alternate Member/General Secretary, USE Thuvinder Singh Bachan Singh Member/General Secretary, UTES Rahmad Bin Chik Alternate Member/1st Vice President, UTES Member/Deputy General Secretary, AUSBE Manjet Singh Alternate Member/Assistant General Secretary, AUSBE Patrick Teo Kang Gan Member/General Secretary, BATU Ismail Jalil Alternate Member/Executive Committee Member, BATU NTUC50 DEVELOPMENT FUND MANAGEMENT COMMITTEE Maimunah Ismail Tay Seng Chye Member/President, USE Jacqueline Yik Bee Li Alternate Member/2nd Deputy General Secretary, SPHEU Member/Deputy General Secretary AUPE Alternate Member/President, UPAGE Member/2nd Vice President, SPHEU Member/General Treasurer, NTWU Nachiappan RKS Member/General Secretary, UPAGE Haslizan Sukarman Member/General Secretary, PUBEU Krishnan Solamalai Alternate Member/Vice President, PUBEU Charlene Quay Member/General Secretary, RLEU Won Wai Kim Member/Executive Council Member, SATSWU Member/1st Assistant General Secretary, SPWU Alternate Member/Executive Council Member, SPWU Member/Assistant General Treasurer, SRCEU Alternate Member/General Secretary, SRCEU Member/Deputy General Secretary, SSEU-SEM Alternate Member/General Secretary, SSEU-SEM Yeap Tong Ming Ong Chin Ang Chairman/Centric Director (Union Leadership); Executive Secretary, NTWU Treasurer/Secretary for Financial Affairs, NTUC; General Secretary, SISEU Secretary/Competency Director (Finance) Member/Vice-President, NTUC; General Secretary, STU Member/Member, NTUC Central Committee; 1st Deputy General Secretary, SPWU Member/Deputy Secretary-General, NTUC; Centric Director (Union); Executive Secretary, UWEEI/UTES Abdul Latiffuddin Sutan Khalidin Member/President, SSEU-Shell Alternate Member/Executive Committee Member, CIEU Michael Lim Lian Soon Tan Kheok Juay Raymond Quek Choon Hoa Jasmine Lee Soh Peng Lim Swee Say Member/Assistant General Secretary, DBSSU Gordon Lee Yok Choon Vivek Kumar Patricia Loke Kum Peng Phua Tien Tim Lim Ah Kiat ONG TENG CHEONG EDUCATION TRUST FUND COMMITTEE Yu-Foo Yee Shoon Abdul Hameed Haron Charles Siow Eu Sen Michael Low Kong San Benjamin Ho Yew Wah Jessie Lim Siew Har Heng Chee How MEMBERSHIP COUNCIL Diana Chia Siew Fui Advisor/President, NTUC; General Secretary, HSEU Chairman/Secretary-General, NTUC Secretary/Competency Director (Membership) Admin Secretary/Deputy Director (Membership) Andy Lim Tze Khong Member/Member, NTUC Central Committee; Deputy SecretaryGeneral, SMMWU Joanne Cham Hui Fong Member/Assistant SecretaryGeneral; Centric Director (Member); Competency Director (Industrial Relations); Executive Secretary, AREU/SATSWU/SEEU/SUBE Edwin Lye Teck Hee Member/Vice-President, NTUC; General Secretary, STU Hassan Abdullah Member/Member, NTUC Central Committee; President, AREU K Karthikeyan Member/Vice-President, NTUC; General Secretary, UWPI Lim Kuang Beng Member/Secretary for Financial Affairs, NTUC; General Secretary, SISEU Tan Chee Tiong Member/General Secretary, CIEU Md Zin Abdol Azis Alternate Member/Executive Council Member, DBSSU Member/Assistant General Secretary, DSSU Harbans Singh Alternate Member/Executive Council Member, DSSU Wong Wai Tai Lee Siew Chuan Member/General Secretary, ESU Du Tao Member/Welfare Officer, SCTU Mo Feng Ling Member/Executive Committee Member, SEEU Noriah Selamat Alternate Member/Assistant General Secretary, FDAWU Tay Peck Kiang Member/Deputy General Secretary, HDBSU Jeffrey Ho Wei Kheong Alternate Member/Executive Council Member, HDBSU Member/Deputy General Secretary, HSEU Alternate Member/Executive Council Member, HSEU Mabel Low Wan Yeong Member/General Secretary, IRASSU K Gandhimathi Alternate Member/Executive Committee Member, IRASSU Member/General Secretary, KEU Alternate Member/General Treasurer, KEU Atyyah Hassan Alternate Member/Vice President, SIASU Willie Tan Kok Seng Member/Mentor & Consultant, SIEU Lee Moi Cheng Alternate Member/1st Assistant Treasurer, SIEU Joanne Chua Chor Hiang Member/Assistant General Secretary, SISEU Mohamed Sophian Rafiai Charles Khng Joo Hock Member/General Secretary, AREU Elliot Peh Teow Peng Alternate Member/Central Councillor, STU Alternate Member/President, KFEU Member/1st Assistant General Secretary, MIWU Woon Heen Fuang Alternate Member/2nd Vice-President, MIWU Lee Lian Chye Member/2nd Vice-President, NEU Chin Ying Tian Alternate Member/General Treasurer, NEU Tan Choi Heng Member/General Secretary, NPASU Chee Hock Wah Alternate Member/Assistant General Secretary, NPASU Ong Hian Teck Member/General Secretary, NTA Member/General Secretary, SUBE Alternate Member/General Treasurer, SUBE Cherrine Sim Sock Peng Member/Assistant General Secretary, SUN Aishah Akil Alternate Member/General Secretary, SUN Marimuthu Suppamal Member/General Secretary, SURAWU Thiruselve Govindarajoo Alternate Member/Deputy General Secretary, SURAWU Henry Ng Chun Kee Member/General Secretary, SITU Samsiah M Mizah Member/General Secretary, UITS Alternate Member/Deputy General Secretary, UITS Joanne Cham Hui Fong Member/Assistant Secretary-General, NTUC; Centric Director (Member); Competency Director (Industrial Relations); Executive Secretary, AREU/ SATSWU/SEEU/SUBE Chairman Secretary/Deputy Secretary-General, NTUC; Centric Director (Union); Executive Secretary, UWEEI/UTES Lim Kuang Beng Member/Secretary for Financial Affairs, NTUC; General Secretary, SISEU Ong Chin Ang Member/Centric Director (Union Leadership); Executive Secretary, NTWU Yip Moh Wah Member/Competency Director (Finance) UNION LEADERS TRAINING AWARDS COMMITTEE Diana Chia Siew Fui Chairman/President, NTUC; General Secretary, HSEU Heng Chee How Secretary/Deputy Secretary-General, NTUC; Centric Director (Union); Executive Secretary, UWEEI/UTES Ang Hin Kee Member/Assistant Secretary-General, NTUC; Competency Director, (Freelancer & Self-Employed Unit); Executive Secretary, ESU/SSEU-Shell Lim Kuang Beng Member/Secretary for Financial Affairs, NTUC; General Secretary, SISEU Alternate Member/Executive Council Member, SITU Tay Seng Chye Aziz Mohd Raus T Ravinthiran Member/Member, NTUC Central Committee; President, SIEU Alternate Member/Internal Auditor, SMEEU Kalshum Mohamed Ali Wong Chip Mun CARE AND SHARE COMMITTEE Sivamani Taigrajan Member/General Treasurer, SMEEU M Somasundram Wee Kia Hiong Alternate Member/Membership Executive / IPDGS, AESU Member/Assistant General Secretary, STU Cheong Kok Kong Kiffly Marcus Araib Burhanuddin Kamaruddin Isabella Li Ching Tak Elson Koh Chun Chye Vincent Ho Mun Choong Member/Vice President, AESU Member/President, STTU Alternate Member/Assistant General Treasurer, SISEU Hassan Abdullah Boey Charn Weng S Samikannu William Leow Hock Lim Vice Chairman/Vice-President, NTUC; General Secretary, STU Admin Secretary/Deputy Director (Membership) Alternate Member/General Secretary, STEEU Vernon Lim Siew Peng Member/Executive Secretary, SIASU Member/Deputy Secretary-General, SMMWU Catherine Cho Wee Ping Member/President, STEEU Raymond Ong Lode Swang Member/General Secretary, KFEU Secretary/Competency Director (Membership) Member/President, SSU Gregory D’Silva Atan Enjah Vivek Kumar Alternate Member/Executive Committee Member, SSSU Member/Deputy General Secretary, FDAWU Lim Kuang Beng Vice Chairman/Member, NTUC Central Committee; President, AREU Member/President, SSSU Simon Yam Tee Kwong Mohamed Yusof Mohamed Edwin Lye Teck Hee Alternate Member/Executive Council Member, SSEU-Shell Alternate Member/Deputy General Secretary, SEEU Sankaradass S Chami Advisor/Union Advisor & Mentor, MIWU Chairman/Secretary for Financial Affairs, NTUC; General Secretary, SISEU Alternate Member/2nd Vice President, SBOA Tay Yong Beng Alternate Member/2nd Vice-President, EMSEU Nora Kang Kah Ai Tan Chai Kun Member/Deputy General Secretary, SBOA Chew Boon Jin Mastan Nachiyal Mohd MEMBERSHIP COMMITTEE Alternate Member/Senior Industiral Relations Officer, SBEU Member/1st Vice President, EMSEU Ma Wei Cheng Member/Vice-President, NTUC; President, DBSSU Member/Honorary Treasurer, SBEU Alternate Member/Assistant Welfare Officer, SCTU Janet Khoo Beng Neo Member/Member, NTUC Central Committee; General Secretary, AUPE Alternate Member/Vice President, SATSWU Raja Lokman Raja Aziz Alternate Member/Executive Councillor, SMMWU Mary Liew Kiah Eng Member/Member, NTUC Central Committee; General Secretary, SMOU Joyce Lee Alternate Member/Assistant Manager, SMOU Norazlan Ibrahim Member/Treasurer, SMTU Mohd Thahirrudin Shadat Kadarisman Alternate Member/President, SMTU Neoh Kee Leng Member/Executive Council Member, SNUJ David Shoo Weng Leong Member/Assistant Secretary, SOS David Sim Hor Pheng Alternate Member/Treasurer, SOS Member/President, UPAGE Alternate Member/Assistant General Secretary, UPAGE Member/General Secretary, USE Alternate Member/General Treasurer, USE Roger Tan Seng Chye Member/President, UTES Alice Sin Geok Lian Alternate Member/Assistant General Secretary, UTES Tan Richard Member/General Secretary, UWEEI Tan Cher Lim Alternate Member/Executive Council Member, UWEEI Ho Shiong Yee Terry Lee Kok Hua Nakalingam Silva Advisor/Immediate Past President & IR Consultant, USE Fang Chin Poh Advisor/General Secretary, NTWU Andy Lim Tze Khong Chairman/Member, NTUC Central Committee; Deputy Secretary-General, SMMWU Yeo Chun Fing Co-Chairman/Deputy General Secretary, AUPE Jasmine Yeo Ai Hwa Vice Chairman/Vice President, ESU Member/Assistant General Secretary, UWPI Palanisamy Perumal K Karthikeyan Zainal Sapari Alternate Member/Vice-President, NTUC; General Secretary, UWPI Vice Chairman/General Treasurer, BATU Secretary/Assistant Secretary-General, NTUC; Alignment Director (U Care Centre); Competency Director (Care & Share); Executive Secretary, BATU Phyllis Lim Peck Leng Admin Secretary/Deputy Director (Care & Share) Correct as of 15 April 2014 44 Member/General Treasurer, AREU Joseph Kelly Ferdinands Alternate Member/Executive Council Member, AREU Subari Samuri Member/President, AUPDRW G Muthukumarasamy Alternate Member/General Secretary, AUPDRW Ratnam Rajaram Member/Assistant Treasurer, AUPE Tan Sze Wei Alternate Member/Assistant General Secretary, AUPE Lau Lai Meng Member/Deputy General Secretary, AUSBE Rahmah Chemat Alternate Member/Executive Council Member, AUSBE Thanakodi Gangatharan Alternate Member/Executive Committee Member, BATU Desmond Lau Sin Yong Member/Executive Committee Member, CIEU Azmee Abdul Gani Alternate Member/Executive Committee Member, CIEU Tan Leh Hua Member/Vice President , DBSSU Chow Sook Chee Alternate Member/Executive Council Member, DBSSU Nedunshalian V Rajoo Member/Assistant General Treasurer, DSSU Goh Jhon Kai Tan Kee Long Helmy Hassan Jacqueline Chin Suet Peck Gunasekaran Sivaganam Soh Yew Peng Kathan Sankar Ma Wei Cheng Abdullah Shafiie Mohamed Sidik Gerald Chan Kim Guan Ariffin Urip Arasu Duraisamy Bobby Tay Peng Chuah Member/Executive Council Member, NPASU Alternate Member/Executive Council Member, NPASU Member/President, NTA Lim Chye Lye Alternate Member/Deputy President, NTA Ng Mau Kwai Member/Executive Committee Member, NTWU Low Lee Chua Alternate Member/Executive Committee Member, NTWU Chia Ding Shan Member/Executive Committee Member, POU Member/Executive Committee Member, SRCEU Alternate Member/General Treasurer, SRCEU Member/Deputy General Secretary, SSEU-SEM Koh Sheng Yong Alternate Member/Vice President, SSEU-SEM Abu Bakar Mohamad Ali Member/Executive Council Member, SSEU-Shell Hersoo Mohammad Ally Asruff Alternate Member/Executive Council Member, SSEU-Shell Lim Ah Kiat Member/Competency Director (Human Resource) Member/Member, NTUC Central Committee; General Secretary, AUPE Member/Member, NTUC Central Committee; 1st Deputy General Secretary, SPWU S Thiagarajan Member/Competency Director (Leadership Development & Engagement, Ong Teng Cheong Labour Leadership Institute); Alignment Director (Singapore Tripartism Forum); Executive Secretary, UPAGE/AUSBE Toh Hock Poh Member/Member, NTUC Central Committee; President, MIWU Kuah Tiam Lye Member/President, SSU Shafari Baharawi Member/Assistant General Secretary, STEEU INTERNATIONAL RELATIONS COMMITTEE Jessie Lim Siew Har John De Payva Abdul Wahid Sultan Alternate Member/General Secretary, STEEU Alternate Member/Executive Committee Member, POU Member/Deputy General Secretary, PUBEU Alternate Member/Observer, PUBEU S Devendiran Member/Executive Council Member, SATSWU Edmund Tan Chai Kiat Loh Lee Hoon Jenny Tan Kin Kin Member/Assistant General Secretary, STU Fiona Lee Sam Moi Alternate Member/Membership Officer, STU Alternate Member/Vice President, SBEU Wee Soon Guan Member/General Secretary, SBOA William Goh Boon Kwang Alternate Member/President, SBOA Terry Lee Kok Hua Member/Member, NTUC Central Committee; President, SIEU Willie Tan Kok Seng Fido Chung Chee Tong Advisor/President Emeritus, NTUC; Secretary-General Emeritus, SMMWU Yeo Khee Leng Chairman/Centric Director (Global; Staff); Competency Director (International Affairs) Mary Liew Kiah Eng Stella Ho Yot Cheng Frederick Ho Wee Khoon Yong Kim San Alternate Member/Executive Committee Member, SUBE Secretary/Deputy Director (International Affairs) Amy Tan Suan Eng Florence Tee Li Fong Alternate Member/Executive Committee Member, SBEU Hussain Yunos Member/Deputy President, SISEU Member/Vice President, SUBE Member/Honorary Treasurer, SBEU Member/General Secretary, SBEU Philip Lee Soon Fatt Michael Lim Lian Soon Lim Boon Seng Alternate Member/Assistant General Secretary, SATSWU Alternate Member/Mentor and Consultant, SIEU Vice Chairman/Member, NTUC Central Committee; General Secretary, SMOU Alternate Member/Executive Council Member, SATSWU Member/General Secretary, SATSWU Member/Vice President, SMEEU Joseph Chua Eng Hee Member/Assistant Secretary-General, SMMWU Josephine Tee Huey Jiun Alternate Member/Industrial Relations Manager, SMMWU Yong Soon Huat Alternate Member/Assistant General Secretary, SMOU Kam Soon Huat Member/General Secretary, SOS Daniel Tan Keng Hui Alternate Member/Executive Secretary, SOS Alternate Member/Executive Committee Member, DSSU Patrick Ong Keng Huat Member/Executive Committee Member, SUN Admin Secretary/Principal Special Representative (International Affairs) Tan Tiong Seng Charles Siow Eu Sen Liow Hui Tin Ma Wei Cheng Member/President, SPHEU Alternate Member/Assistant General Treasurer, SUN Member/Member, NTUC Central Committee; General Secretary, AUPE Noor Shyma Abdul Latiff Alternate Member/General Secretary, SPHEU Member/Treasurer, SBOA Member/Executive Committee Member, EMSEU Alternate Member/2nd Vice President, SBOA Wang Dong Josef Ho Yuk Ngee Marimuthu Suppamal Patrick Chua Yong Wah Irwani Osman Alternate Member/Executive Committee Member, EMSEU Member/Treasurer, SIASU Rohana Ujang Alternate Member/Assistant Treasurer, SIASU Alternate Member/Assistant General Treasurer, ESU Leong Lai Huat Member/Senior Vice President, FDAWU Iris Ong Yoke Yeng Jennifer Yap Sy Na Member/1st Vice President, SIEU Christine Lim Li Han Alternate Member/2nd Assistant Treasurer, SIEU Alternate Member/Assistant General Secretary, FDAWU Sazali Zainal Henry Foong Kam Chong Muhammad Shariffudin Member/Assistant General Secretary, HDBSU Alan Tan Kit Choon Alternate Member/Assistant General Secretary, HDBSU Irene Yeo Kah Keow Member/Deputy General Secretary, HSEU Diong Chui Ping Alternate Member/Assistant General Secretary, HSEU Chong May Yuen Member/Executive Committee Member, IRASSU Elmy Iryanti Mohamed Jaim Alternate Member/Executive Committee Member, IRASSU Mohamed Yazam Mahmood Member/Deputy General Secretary, KEU Mohammad Yusoff Abdul Manan Alternate Member/Vice President, KEU Alias Talib Member/Vice President, SISEU Alternate Member/Executive Committee Member, SISEU Vincent Aw Chye Giap Member/General Treasurer, SITU Lim Chee Khian Member/Executive Committee Member, SMEEU Pang Swee Tong Alternate Member/Executive Committee Member, SMEEU Surash Raman Mukundan Member/Deputy Secretary General, SMMWU Sim Teck Chua Alternate Member/Vice President, SMMWU Robin Foo Member/President, SMOU Rahim Jaffar Alternate Member/1st Vice President, SMOU Arzami Salim Member/Vice President, SMTU Kasmawati Masood Alternate Member/Assistant Treasurer, SMTU Atyyah Hassan Mohamed Idris Mohamed Ibrahim Low Chee Wah Halimahtul Saa’diah Mohamed Sadon Member/General Treasurer, KFEU Ameer Hamzah Abul Nasir Alternate Member/Secretary, SURAWU Abdul Rahman Abdul Basir Pritam Singh Hazara Singh Dion Lee Kwai Ying Tan Chee Tiong Alternate Member/1st Vice President, SPWU Mohd Yunos Ismail Member/President, SSEU-SEM Alternate Member/Assistant Secretary, UITS Jasmine Chua Geok Wah Alternate Member/Vice President, SSEU-SEM Chia Jee Kwang Kendi Han Meiyan Yeap Tong Ming Member/Executive Committee Member, UITS Chuminah Abd Rahman Alternate Member/President, CIEU Member/Vice President, UPAGE Salman Kamiso Member/President, SSEU-Shell Munirman Abdul Manaf Sivamani Taigrajan Jeffrey Ong Yuan Jun Mike Thiruman Member/General Treasurer, USE Devika Rani Muthu Krishnan Alternate Member/Executive Council Member, USE Mohammad Emran Hamid Member/1st Assistant General Treasurer, UTES Idris Jaffar Alternate Member/Executive Councillor, UTES Tan Lye Huat Member/Executive Council Member, UWEEI Member/President, EMSEU Alternate Member/General Secretary, EMSEU Member/President, STU Jagindar Singh Michael Koh Ah San Alternate Member/Manager, Industrial Relations Committee, STU Gerard Christopher Francis Ang Wah Lai till 28 Feb 2014 Member/President, HDBSU Alternate Member/Deputy General Secretary, HDBSU Member/President Emeritus, SUBE Simon Yam Tee Kwong Razali Maulod Alternate Member/General Secretary, SUBE Ho Thiam Ee Marimuthu Suppamal Member/President, KEU Alternate Member/Vice President, KEU Member/General Secretary, SURAWU Manogaaran Karuppiah Atyyah Hassan Alternate Member/President, SURAWU Vincent Ho Mun Choong Woo Chee Woh Mariah Ibrahim Toh Hock Poh T Ramchandra Zulkifli Abu Bakar Loo Say Tuang Tan Richard Catherine Chia Cheng Kiow Alternate Member/Executive Council Member, UWEEI Member/Assistant General Treasurer, UWPI Alternate Member/Assistant General Treasurer, UWPI Mohamed Rizal Member/1st Deputy General Secretary, SPHEU Andy Leong Wei Siang Chairman/Centric Director (Global; Staff); Competency Director (International Affairs) Chin Ying Tian Alternate Member/Executive Committee Member, SPHEU Lee Teck Seng Tan Teng Hong Secretary/Deputy Director (International Affairs) Member/2nd Assistant General Treasurer, SPWU G E Diran Alternate Member/General Secretary, SSEU-Shell Yeo Khee Leng Alternate Member/1st Vice President, NEU Alternate Member/Assistant General Secretary, DBSSU M Ramasamy Foong Yan Kit Abdul Azis Ahmad Member/General Treasurer, NEU Member/General Secretary, DBSSU Member/General Secretary, SPWU Alternate Member/Assistant General Treasurer, UPAGE Alternate Member/Staff, SOS Alternate Member/Executive Committee Member, MIWU Member/1st Vice President, BATU Member/General Secretary, CIEU Member/Executive Committee Member, MIWU Member/President, SOS Winson Tan Kah Swee Alternate Member/Deputy General Secretary, AUPE Member/General Secretary, SURAWU INTERNATIONAL PARTICIPATION SELECTION COMMITTEE Alternate Member/General Secretary, KFEU Teo David Frederick Ho Wee Khoon Member/General Secretary, KFEU Alternate Member/President, KFEU Member/Member, NTUC Central Committee; President, MIWU Alternate Member/Executive Committee Member, MIWU Peh Chee Kang Member/Assistant General Secretary, NTWU Member/General Treasurer, UTES Alternate Member/2nd Vice President, UTES Member/General Secretary, UWEEI Jason Lee Seh Kiat Alternate Member/Executive Council Member, UWEEI Benedict Chan Wai Meng Lau Lye Hock Member/President, UWPI Benjamin Tang Chun Wai Alternate Member/Vice-President, NTUC; General Secretary, UWPI Royston Tan Wee Pheng WOMEN’S COMMITTEE Alternate Member/Executive Committee Member, NTWU Member/Member, NTUC Central Committee; President, POU Alternate Member/Executive Committee Member, POU K Karthikeyan Diana Chia Siew Fui Selvam Sivasamy Advisor/President, NTUC; General Secretary, HSEU Ken Tan Yeong Kang Nora Kang Kah Ai Member/Consultant, PUBEU Alternate Member/President, PUBEU Chairperson/Vice-President, NTUC; President, DBSSU Correct as of 15 April 2014 Henry Goh Liang Choon LABOUR MOVEMENT ANNUAL 2014 COMMITTEES’ LISTING Mary Liew Kiah Eng Vice-Chairperson/Member, NTUC Central Committee; General Secretary, SMOU Sylvia Choo Sor Chew Secretary/Co-Champion (Women & Family); Alignment Director (Women’s Development Secretariat); Executive Secretary, SISEU Ng Peck Kin Admin Secretary/Deputy Director (Women’s Development Secretariat) Lee Siok Buea Member/Executive Committee Member, AESU Evelyn Goh Lee Cheng Member/Executive Committee Member, AREU Faridah Abdul Majid Member/Deputy General Secretary, AUPDRW Vijeya Alternate Member/Executive Committee Member, AUPDRW Noorfarahin Ahmad Member/Assistant General Secretary, AUPE Ramachandra Vasantha Kumari Alternate Member/Secretary, AUPE Tan Chor Khim Member/Executive Council Member, AUSBE Sally Boo-Kong Chui Mei Tan Hwee Keow Alternate Member/Executive Committee Member, NTWU Gillian Gan Yoke Lan Cynthia Vani Arumeidas Jessie Lim Siew Har Member/Executive Council Member, PUBEU Alternate Member/Branch Official, CIEU Jasmine Chua Geok Wah Member/General Secretary, DBSSU Tan Joo Cheng Alternate Member/Executive Council Member, DBSSU Yvonne Lim Quee Lan Member/Executive Council Member, EMSEU Grace Ho Ser Luan Member/Deputy General Secretary, ESU Faridah Morsidi Haridas Nadesan Govindarajan Zerlynn Lim Bee Pheng Halimah Marjubee Loy Hwee Khim Abdul Aziz Ismail Susie Foo Cheng Juat Faridah Majeed Ricky Ho Shun Kheng Susan Lee Sai Lian Sim Siew Lect Lim Ping Chong Lulu Goh Johnson Ong Alternate Member/Executive Council Member, SATSWU Member/Deputy General Secretary, SBEU Alternate Member/Assistant General Secretary, SBEU Alice Huang Oi Lee Member/Chairperson, Women SubCommittee, SBOA Member/Vice-President, STU Alternate Member/Central Councillor, STU Member/Deputy General Secretary, SUBE Alternate Member/President, SUBE Member/President, SUN Rozyana Jaffar Mok Chan Seng Member/Assistant General Treasurer, BATU Alternate Member/Executive Committee Member, BATU Member/General Treasurer, CIEU Alternate Member/Executive Committee Member, CIEU Irene Khoo Wee Pin Alternate Member/Assistant General Secretary, SBOA Alternate Member/Assistant Director, U Live @ Work; Head, Industrial Relations (Field), SMTU/SMMWU; General Treasurer, SUN Magdalene Lee Siok Choo Thiruselve Govindarajoo Alternate Member/Executive Council Member, DBSSU Sharon Peter Marimuthu Suppamal Member/President, DSSU Somasundram Nirmala Member/Executive Council Member, SIASU Alternate Member/Internal Auditor, SIASU Member/Treasurer, SIEU Alternate Member/1st Assistant Treasurer, SIEU Nur Rafidah Rosdi Member/Deputy General Secretary, SISEU Irene Ho Hwee Siang Alternate Member/Executive Committee Member, SISEU Nooreini Atan Member/Executive Committee Member, SITU Maheswary Kandesan Alternate Member/Executive Committee Member, SITU Member/Deputy General Secretary, SURAWU Alternate Member/General Secretary, SURAWU Chuminah Abd Rahman Member/Assistant Secretary, UITS Pearl Lim Boey Choo Alternate Member/Executive Committee Member, UITS Suseela A Singaram Member/Deputy General Secretary, UPAGE Goh Choo Kiat Alternate Member/Executive Council Member, UPAGE Member/Vice President, DBSSU Sarah Liew Ngat San Sheikh Muhammad Md Yusof Tan Jiak Koo Alternate Member/Executive Council Member, DSSU Daniel Tan Kim Peng Member/2nd Assistant General Secretary, EMSEU Calista Geraldine Roch Member/Vice President, ESU Desmond John Chin Kong Tai Alternate Member/Assistant General Secretary, ESU Tan Hock Soon Kalshum Mohamed Ali Member/Member, NTUC Central Committee; General Secretary, FDAWU Dalip Kaur Sucha Singh Doreen Chui Chin Cheng Alice Sin Geok Lian Joanne Ng Wei Leng Member/General Secretary, USE Alternate Member/Executive Council Member, USE Alternate Member/Vice President, FDAWU Member/General Treasurer, HDBSU Member/Internal Auditor, SMEEU Member/Assistant General Secretary, UTES Shariffah Siti S. Hussin K NagaLechimi Alternate Member/Executive Council Member, HDBSU Sharon Tham Pei Pei Alternate Member/Branch Assistant Secretary, SMEEU Member/Vice-President, SMMWU Member/Executive Council Member, FDAWU Norhana Ismail Arina Lee Gek Suan Alternate Member/Executive Council Member, FDAWU Member/Assistant Manager, SMOU Cheung Mei Ling Alternate Member/Assistant Manager, SMOU Annie Sng Puay Tian Alternate Member/Executive Committee Member, UTES Patsy Oon Geok Hoon Member/General Treasurer, UWEEI Ho Shiong Yee Member/Assistant General Secretary, UWPI Lim Xin Ying Alternate Member/Internal Auditor, UWPI Member/Assistant General Secretary, SMTU EMPLOYMENT AND EMPLOYABILITY COMMITTEE Norsena Mohd Yusof G Rajendran Hasnah Hassan Regine Ee Suat Ping Mahmood Idrose Member/Vice President, HSEU Jessica Jamie Tan Geok Sim Alternate Member/Executive Council Member, HSEU Rohani Hashim Member/Executive Committee Member, IRASSU Chairman/Member, NTUC Central Committee; President, SIEU Goh Bak Seng Lim Heng Khee Mahmood Ali Lee Meng Tek Alternate Member/Staff, SOS Arasu Duraisamy Komalavalli Pakirisamy Waileen Song Poh Choo Alternate Member/President, IRASSU Member/1st Assistant General Treasurer, SPHEU Atyyah Hassan Jacqueline Yik Bee Li Alternate Member/Executive Committee Member, KFEU Sapiyah Mohamed Alternate Member/2nd Deputy General Secretary, SPHEU Rose Tan Ah Lian Member/2nd Assistant General Secretary, SPWU Member/2nd Assistant General Secretary, MIWU Doreen Pang Tian Tok Tang Meng Hua Betty Chew Yit Foong Alternate Member/Delegate, SPWU Alternate Member/Executive Committee Member, MIWU Member/General Treasurer, SSEUSEM Sukhdev Kaur Toh Bee Hwa Member/Assistant Honorary Treasurer, NPASU Alternate Member/Executive Committee Member, SSEU-SEM Tan Lai Wan Alice Lim Siew Choo Alternate Member/Executive Council Member, NPASU Member/General Treasurer, SSEUShell Sally Tiw Hwee Khoon Katherine Wong Meng Meng Member/Executive Committee Member, NTWU Alternate Member/Co-ordinator, SSEU-Shell Vice Chairman/Member, NTUC Central Committee; 1st Deputy General Secretary, SPWU Gary Goh Choon Siah Secretary/Deputy Chief Executive Officer (Corporate), Employment & Employability Institute Jessie Goh Siew Loon Admin Secretary/Head, Employment & Employability Institute Prabhakaran Gopalan Nair Member/Executive Committee Member, AESU Burhanuddin Kamaruddin Alternate Member/Membership Executive / IPDGS, AESU Vernon Carroll Member/Vice President, AREU G Muthukumarasamy Member/General Secretary, AUPDRW Subramanian Kappiappan Alternate Member/Vice President, AUPDRW Bobby Tay Peng Chuah Alternate Member/General Secretary, SBEU Palaniappan Palanichamy Manickam Member/1st Vice President, SBOA Mohamed Salim Abdul Kader Alternate Member/Executive Councillor Member, SBOA Gregory D’Silva Member/Executive Secretary, SIASU Danny Wong Chin Kuen Alternate Member/Assistant General Secretary, SIASU Luke Hee Wing Wai Member/Deputy General Secretary, SIEU Yacob Mohd Yusoof Alternate Member/1st Assistant Treasurer, SIEU Lee Jun Yuan Alternate Member/Executive Committee Member, SISEU Daniel Ang Teck Heng Member/President, SITU Mohamed Zahid Ahmad Member/Assistant General Secretary, SMEEU Veeramani Sockan Krishnappa Alternate Member/Executive Committee Member, SMEEU David Yeo Cher Lian Member/Secretary-General, SMMWU Elvin Lee Kian Chuan Alternate Member/Deputy SecretaryGeneral, SMMWU Robin Foo Member/President, SMOU Tan Hung Tat Alternate Member/Treasurer, SMOU Arzami Salim Member/Vice President, SMTU Winson Tan Kah Swee Terry Lee Kok Hua Member/Executive Committee Member, IRASSU Member/President, SBEU Loh Suan Hin Shena Foo Jee Hwee Vice Chairman/General Treasurer, SISEU Max Lim Yew Lee Mohamed Yusof Mohamed Mary Chan Hin Kiaw Sharon Li Ying Ying Alternate Member/Vice President, SATSWU Mariana Amad Member/President, KEU Member/Vice-President, HSEU K S Salina Chandran Member/President, SATSWU Razali Maulod Advisor Alternate Member/Assistant General Secretary, HSEU Member/Vice President, RLEU Hasnah Hassan Alternate Member/Executive Committee Member, IRASSU Alternate Member/Executive Committee Member, SMTU Member/Ordinary Committee Member, SOS Faiyaaz Saifee Basrai Eng Siew Kheng Alternate Member/General Secretary, KEU Aliyah Bee Oli Mohamed Alternate Member/General Treasurer, PUBEU Ng Kim Seng Member/Treasurer, SATSWU Alternate Member/Industrial Relations Manager, SMMWU Member/General Secretary, KFEU George Sim Min Hwee Alternate Member/Assistant General Secretary, AUSBE Chin Swee Tin Catherine Loke Mei Hoe Member/President, PUBEU Ariel Loh Lee Miang Vaithilingham Krishnaveny Alternate Member/Assistant General Secretary, HDBSU Ken Tan Yeong Kang Alternate Member/Vice President, AUPE Jackie Tan Jiak Seng Goghari Siblisuraya Soh Ai Leen Jefry Mohamad Alternate Member/Executive Committee Member, POU Member/Vice President, AUSBE Alternate Member/Executive Council Member, ESU Member/Assistant General Secretary, HDBSU Han Joe Min Ang Kim Chye Member/Deputy General Secretary, AUPE Alternate Member/Executive Committee Member, STEEU Lee Moi Cheng Ng Mun Feng Member/General Secretary, STEEU Yeo Chun Fing Alternate Member/Delegate, PUBEU Joanne Quek Lee Keng Pansy Peh Chew Hoon Member/Assistant General Treasurer, CIEU Pushparani Palaniyandi Alternate Member/Executive Committee Member, SSSU Priscilla Tan Siew Hua Loh Lay Keang Member/General Treasurer, SSSU Member/Vice-President, POU Alternate Member/Executive Council Member, AUSBE Member/Internal Auditor, BATU Esther Chua Noi Huay Member/Assistant General Treasurer, KFEU Alternate Member/Executive Committee Member, KFEU Member/Assistant General Treasurer, MIWU Jason Tian Boon Chew Alternate Member/Executive Committee Member, MIWU Tan Chin Chye Member/Honorary Treasurer, NPASU Patrick Cheng Chuen Sim Alternate Member/Executive Council Member, NPASU Alternate Member/Assistant General Secretary, SMTU Member/Staff, SOS Alternate Member/Assistant Treasurer, SOS Member/General Secretary, SPHEU Teo David Alternate Member/President, SPHEU Low Chow Wah Member/Executive Council Member, SPWU Kenny Ng Hoe Tiong Alternate Member/Executive Council Member, SPWU Neo Kwee Soon Member/Executive Committee Member, SRCEU Danny Ho Chee Wai Alternate Member/Executive Committee Member, SRCEU G E Diran Harry Ng Kim Hock Member/Vice President, SSEU-SEM Jimmy Wee Gim Weng Alternate Member/Vice President, SSEU-SEM Member/Vice President, NTA Alternate Member/Executive Secretary, NTA Koh Sheng Yong Mah Kok Seng Fang Chin Poh Member/2nd General Secretary, SSEU-Shell Nelson Sim Kian Huat S Yousoffsha Benson Low Kim Siah Michael Low Kong San Member/General Secretary, NTWU Alternate Member/Assistant General Treasurer, NTWU Member/Assistant General Secretary, POU Alternate Member/1st Vice President, SSEU-Shell Member/President, STEEU Correct as of 15 April 2014 46 Alternate Member/General Secretary, STEEU Haridas Nadesan Govindarajan Eli Chong Lo Han Alternate Member/Vice President, AUSBE Paul Edward Osgodby Member/Executive Committee Member, BATU Member/Deputy General Secretary, STU Alternate Member/Assistant General Secretary, STU Ang Wah Lai till 28 Feb 2014 Member/President Emeritus, SUBE Simon Yam Tee Kwong Alternate Member/General Secretary, SUBE Kang Kwang Soong Richard Teo Kim Mong Alternate Member/Executive Committee Member, BATU Wan Hafidz Wan Hanafi Member/Assistant General Secretary, CIEU Mohd Yazid Idris Alternate Member/Vice President, SURAWU Abdul Rahmat Mordiffi Member/Executive Committee Member, UITS James Neil Manas Member/General Treasurer, UPAGE Tan Ban Leong Alternate Member/Deputy General Secretary, UPAGE Hareenderpal Singh Alternate Member/Internal Auditor, UWEEI Member/1st Assistant General Secretary, EMSEU S Rathakrishnan Anbalagan Veeramuthu YOUNG NTUC COMMITTEE Vincent Ng Khay Chong Patrick Chua Chor Peng Fadzlien Ramle Member/General Treasurer, ESU Ho Wah Chai Member/Executive Council Member, FDAWU Mustafa Lambak Alternate Member/Executive Council Member, FDAWU Sampath Kamdasamy Member/Vice President, HDBSU Kok Woon Chen Member/Vice President, UWPI Alternate Member/Executive Council Member, HDBSU Seah Keng Tia Simon Ong Teck Leong Alternate Member/Vice President, UWPI WORKPLACE SAFETY AND HEALTH COMMITTEE Ameer Hamzah Advisor/General Secretary, SPWU K Karthikeyan Member/General Treasurer, HSEU Chew Sen Mei Alternate Member/Executive Council Member, HSEU Member/General Secretary, KEU Alternate Member/Vice President, KEU Cheong Keng Yoong Member/Vice President, KFEU Alias Talib Alternate Member/General Treasurer, KFEU Member/Vice President, SIASU Alternate Member/Delegate, SIASU Ronald Foo Jit Kai Member/Deputy General Secretary, SIEU Noor Hasman Haron Alternate Member/Assistant Secretary, SIEU Tan Ngiap Boon Member/Executive Committee Member, SISEU Rasabalan Palayyan Member/Executive Committee Member, SMEEU Nicholas Chia Chew Leong Alternate Member/Executive Committee Member, SMEEU Florence Loy Woon Chan Member/Assistant General Treasurer, SMMWU Rosalind Li Sai Keng Alternate Member/Assistant Director, SMMWU Member/Assistant General Secretary, SMTU Member/Vice President, SOS Bon Sheun Ping Alternate Member/Vice President, SOS Mohamed Abdul Aziz Sahul Hamid Member/2nd Assistant General Treasurer, SPHEU Tan Han Leng Alternate Member/Executive Committee Member, SPHEU Suhaimi Badar Bajarai Lee Pei Yun Alternate Member/President, SPWU Wong Lee Siong Member/Executive Council Member, SRCEU Teo Boon Lian Alternate Member/Senior Industrial Relations Officer, MIWU Member/President, AESU Member/Executive Council Member, NPASU Burhanuddin Kamaruddin Tan Kee Long Alternate Member/Membership Executive / IPDGS, AESU Alternate Member/Executive Council Member, NPASU Roslee Mustaffa Foo Chi Yong Member/Assistant General Secretary, AREU Member/Deputy General Secretary, NTA Bakri Mohamed Kong Nay Foo Member/Assistant General Treasurer, AUPDRW Alternate Member/Executive Committee Member, NTA G Muthukumarasamy Edros Talib Alternate Member/General Secretary, AUPDRW Member/Vice President, NTWU Ng Hee Seng Member/Vice President, AUPE Alternate Member/Executive Committee Member, NTWU Tan En Shyang Michael Lam Kian Yew Mohamed Jonid Alternate Member/Assistant General Secretary, AUPE Member/General Secretary, POU Tay Ah Lek Alternate Member/Assistant Treasurer, POU Member/Deputy General Secretary, AUSBE Alternate Member/Executive Committee Member, SEEU Lim Teck Chuan Member/General Secretary, MIWU Supramaniam Sinnakannu Member/Executive Committee Member, SEEU Member/3rd Vice President, SPWU Assistant Secretary/Assistant Director (Workplace Safety and Health) Admin Secretary/Principal Consultant (Re-employment & WSH), U Live Alternate Member/Executive Councillor Member, SBOA Mohamad Abu Bakar Alternate Member/Executive Committee Member, IRASSU Ho Thiam Ee Chin Ye Leong Member/President, SBOA Alan Ng Yeow Chong Member/Executive Committee Member, IRASSU Ong Hwee Liang Secretary/Assistant SecretaryGeneral, NTUC; Competency Director (Workplace Safety & Health); Chairman (Migrant Workers’ Centre) Alternate Member/Executive Committee Member, SBEU Abdul Jalil Bin Anwari Mohamed Yusof Mohamed Yeo Guat Kwang Herlina Abd Rahman Mohamed Nor Mohamed Hussein Chairman/Vice-President, NTUC; General Secretary, UWPI Vice Chairman/Member, NTUC Central Committee; General Secretary, SEEU Lim Heng Khee Gan Woon Hock Alternate Member/Executive Council Member, DSSU Hamdan Abd Rahman John Lee Yeh Han Alternate Member/Executive Committee Member, NTWU Woon Tai Yong Marzuki Munawar Mohammad Emran Hamid Alternate Member/Executive Council Member, UWEEI Rozyana Jaffar Elizabeth Lim Poh Suan Lee Chwee Lam Member/Executive Council Member, DSSU Alternate Member/Executive Council Member, ESU Ronald Chan Kum Tong Alternate Member/Executive Committee Member, SUBE Member/Assistant General Secretary, NTWU Azhman Asmadi Mohamed Said Ali Member/Executive Councillor, UTES Member/1st Assistant General Secretary, UWEEI S Anparasan Thagarajan Seenivasagam Alternate Member/Executive Council Member, DBSSU Chian Tow Jong Lim Ka Hock Alternate Member/Executive Council Member, SATSWU Tan Beng Soon Member/General Treasurer, SUBE Tan Yen Pau Abdul Rahman Mohamed Raymond Chin Ming Jie Alternate Member/1st Assistant General Treasurer, UTES Ronnie Chia Hun Gee William Leow Hock Lim Alternate Member/2nd Vice President, NEU Alternate Member/Manager, Corporate Services, STU Mohd Yazid Idris Alternate Member/General Treasurer, EMSEU Henry Wong Kok Man Member/Assistant General Secretary, SATSWU Lee Lian Chye Member/1st Vice President, NEU William Goh Boon Kwang Member/Assistant General Treasurer, DBSSU Member/President, USE Alternate Member/Assistant General Secretary, USE Govinden Sathasivam Carine Yip Lai Ching Michael Lim Teck Chew Zulkanain Abd Hamid Member/General Treasurer, SURAWU Alternate Member/Executive Council Member, PUBEU Lee Teck Seng Member/Central Councillor, STU N Sithananthan Lulu Goh Janice Neo Geok Eng Nathan Muniyandy Monteiro Anthony Edward Member/Assistant Director, U Live @ Work; Head, Industrial Relations (Field), SMTU/SMMWU; General Treasurer, SUN Alternate Member/Executive Committee Member, CIEU Alternate Member/President, SUN Member/Assistant General Secretary, PUBEU Member/Assistant Honorary Treasurer, SBEU Muhd Shamsir Haji Fazal Din Aishah Akil Member/General Secretary, SUN Mohamed Rashid Misgon Gerald Lee Chee Kin Alternate Member/Assistant General Secretary, SUN Member/Vice President, SURAWU Alternate Member/Vice President, SURAWU Member/Executive Committee Member, UITS Alternate Member/Executive Committee Member, UITS Member/Deputy General Secretary, UPAGE Mohd Zulkifli Abdullah Alternate Member/Assistant General Secretary, UPAGE James Wong Yun Kong Member/Executive Council Member, USE Dalip Kaur Sucha Singh Alternate Member/Executive Council Member, USE Joshua Benjamin Member/2nd Assistant General Treasurer, UTES Ng Hai Leng Alternate Member/Executive Council Member, UWEEI Paul Anpalagan Karuppiah Mohammad Raffi Abdul Rahman INDUSTRIAL WORKERS’ EDUCATION TRAINING FUND COMMITTEE Heng Chee How Chairman/Deputy Secretary-General, NTUC; Centric Director (Union); Executive Secretary, UWEEI/UTES Sanusi Marsudi Treasurer/Assistant General Secretary, KFEU Samantha Lim Huiying Member/Executive Committee Member, BATU Yin Hang Seah Keng Tia Chairperson/Vice President, UWPI Kelvin Cher Kok How Vice-Chairperson (Public Sector)/ Young PUBEU Chairman, PUBEU Eveline Lee Wan Yong Vice-Chairperson (Service Sector)/ Internal Auditor, SMMWU Noor Irdawaty Jammarudin Vice-Chairperson (Industrial Sector)/ Internal Auditor, BATU Steve Tan Peng Hoe Admin Secretary/Senior Executive, Youth Development Unit Daniel Loh Joo Shia Member/Assistant Treasurer, AESU Ling Dao Liang Member/Committee Member, AREU Surianah Sufarman Member/Assistant Treasurer, AUPE Mohammad Rizal Mohamed Kassim Alternate Member/Committee Member, AUPE Alvin Tan Thong Li Member/Committee Member, AUSBE Narindas Ramathas Alternate Member/Branch Official, BATU Chen Yaorong Member/Branch Official, CIEU Mohammad Hasrul Passarebu Daud Alternate Member/Branch Official, CIEU Kendi Han Meiyan Member/Assistant General Secretary, DBSSU Gary Wah Yunn Harn Jack Heng Ming Xiao Effendy Mohd Shariff Nagajothi Balasupramaniam Alternate Member/Executive Committee Member, BATU Member/Vice President, CIEU Erwane Abdul Jalil Member/President, FDAWU Yeo Soon Hock Alternate Member/Senior Vice President, FDAWU Abdul Wahab Anwar Alternate Member/Executive Committee Member, KFEU Bernard Tay Chee Tian Member/Assistant General Treasurer, STEEU Member/1st Vice President, MIWU Khoo Teck Chiew Alternate Member/Assistant General Treasurer, MIWU Alternate Member/Exco Member, STEEU Member/Vice President, UWEEI Charlotte Ang Alternate Member/Assistant General Secretary, UWPI P.P. Ravindran Alternate Member/1st Assistant General Secretary, SSEU-Shell Yusope Soeratin Muhd Aswadi Salleh Abdul Subhan Shamsul Hussein Muhammad Halim Abdul Aziz Alternate Member/Executive Committee Member, SMEEU Alternate Member/Branch SubCommittee, AESU Ganesan Sinnasamy Member/2nd Vice President, SSEUShell Jimmy Goh Chun Wu Member/General Treasurer, UWPI Alternate Member/Executive Committee Member, CIEU Alternate Member/Assistant General Secretary, SSEU-SEM Member/Executive Committee Member, SMEEU Victoria Yee Li Qun Member/Assistant General Treasurer, UWEEI Jeffrey Khaw Member/Executive Committee Member, SSEU-SEM Chow Weng Fatt Simon Peh Hwee Been Chandraseker Sundarajoo Shunmugam Tan Suan Fatt Alternate Member/Executive Committee Member, SISEU Executive Secretary/Director (Youth Development Unit; Social Media Team); Deputy Director, IRD (Tripartism); Executive Secretary, USE Secretary/Head (Industrial Relations), UWEEI Alternate Member/Executive Council Member, SRCEU Richard Sim Siong Chuan Alternate Member/Executive Councillor, UTES Ngo Hui Tin Joseph Wang Kay Huat Mohamed Rafi Haja Mohamed Member/General Treasurer, SISEU Lee Meng Tek Alternate Member/Executive Council Member, DBSSU Member/Executive Committee Member, DSSU Alan Koh Tze Yong Member/Assistant General Treasurer, EMSEU Douglas Heng Jun Peng Alternate Member/Executive Committee Member, EMSEU Chanelle Zhuo Miaozhi Member/Branch Official, ESU Aniza Mohamad Alternate Member/Branch Official, ESU Lim Wen Sheng Member/Executive Council Member, FDAWU Muhammad Zuhaili Arof Member/Observer, HDBSU Correct as of 15 April 2014 Jessie Lim Siew Har LABOUR MOVEMENT ANNUAL 2014 COMMITTEES’ LISTING Phan Ming Quan Evelyn Goh Meow Tse Annabelle Neo Yen Peng Nazri Nasir Alternate Member/Committee Member, HDBSU Member/Executive Committee Member, HSEU Nur Qistina Mohamed Wasis Alternate Member/Branch Official, HSEU Wendy Aw Bee Fang Member/Executive Committee Member, IRASSU Julian Wang Guang Ming Member/Executive Committee Member, KFEU Oun Huey Ping Member/Executive Committee Member, MIWU Ong Lay Jing Alternate Member/Executive Committee Member, MIWU Mike Chen Zhilong Member/2nd Assistant General Secretary, NEU Member/Executive Council Member/ Young SPWU Chairperson, SPWU Alternate Member/Delegate, SPWU Tony Thiang Li Sen Member/Executive Council Member, SRCEU Tan Chee Keong Member/Assistant General Treasurer, SSEU-Shell Ismadi Younos Alternate Member/Executive Council Member, SSEU-Shell Haresh Kumar Member/Executive Committee Member, SSSU David Tay Swee Meng Member/Central Council Member, STU Joanne Cham Hui Fong Cluster Lead/Assistant SecretaryGeneral, NTUC; Centric Director (Member); Competency Director (Industrial Relations); Executive Secretary, AREU/SATSWU/SEEU/ SUBE Chua Lay Khim Cluster Lead/Assistant Executive Secretary, SISEU Sabrina Liow Xin Yu Cluster Specialist/Principal Industrial Relations Officer, IRD/SCSU Don Lim Sheng Xiong Cluster Specialist/Principal Industrial Relations Officer, CIEU Francis Lim Swee Hock Member/Vice President, AESU Martin Chan Wing Sing Member/General Secretary, AESU Andy Ang Chun Poh Supramaniam Sinnakannu Toh Tong Lee George Devaprasad Zaccheus Alternate Member/Internal Auditor, STU Member/President, AESU Member/Executive Committee Member, SUBE Member/Executive Councillor, AUPE Member/Executive Committee Member, POU Lin Xinyi Member/Senior Consultant, AUPE Chua Zong Lun Eileen Tan Yee Lei Member/Deputy General Secretary, AUPE Elsen Yeow Zheng Koon Alternate Member/Union Leader from Division Sub-Committee, POU Saaravanan Vengadasan Alternate Member/Executive Council Member, PUBEU Muhamad Fadil Abu Bakar Member/Youth Chairman, SATSWU Kleve Tan Zhi Wei Member/Executive Committee Member, SCSU Janice Shalom Li Manlin Alternate Member/Executive Committee Member, SCSU Yap Kim Hung Member/General Treasurer, SCTU Dave Yang Kin Ngian Alternate Member/Assistant General Treasurer, SCTU Lin Hui Mei Member/Member, SIASU Lakshmi Rai Alternate Member/Member, SIASU Ng Chee Meng Member/Young SIEU Chairman / Delegate, SIEU Jerry He Zhengxian Alternate Member/Young SIEU ViceChairman / Delegate, SIEU Eric Goh Kian Peng Member/Executive Committee Member, SISEU Hamdy Hamzah Alternate Member/Member, SISEU Member/Young SUN Delegate, SUN Alternate Member/Young SUN Delegate, SUN Eileen Teo Chow Gnee Member/Executive Council Member, SURAWU Member/Delegate, UPAGE Koh Yah Lee Alternate Member/Delegate, UPAGE Raymond Chin Ming Jie Member/Assistant General Secretary, USE Ng Tiong Hian Alternate Member/Member, SMTU Clarissa Lim Cui-Ling Member/Administrative Secretary - SOS Women & Youth Committee, SOS Chen Chuanyi Alternate Member/Assistant Administrative Secretary - SOS External & IR Committee, SOS Mohamed Haniffa Jainullabadin Member/Executive Committee Member, SPHEU Ng Kim Seng Member/President, SATSWU Tan Jiak Seng Member/Executive Committee Member, SEEU Member/Branch Official, UTES Tan Lay Har Member/2nd Assistant General Secretary, BATU Ling Ngee Hua Member/2nd Vice President, BATU Alan Tan Kit Choon Member/Assistant General Secretary, HDBSU Henry Foong Kam Chong Member/Assistant General Secretary, HDBSU Robert Hah Ngee Choon Member/Executive Committee Member, SISEU Teo Chin Hock Member/Executive Committee Member, SISEU Anthony Harry Constantine Member/Executive Councillor, SMMWU Kiffly Marcus Araib Tay Yong Beng Woon Tai Yong Member/President, SURAWU Member/Vice President, SURAWU Hareenderpal Singh Member/President, USE Raymond Chin Ming Jie Derek Chua Chee Wee Member/Executive Secretary, SIASU Alternate Member/Executive Committee Member, UWPI Chairman/Vice-President, NTUC; General Secretary, STU Member/Member, NTUC Central Committee; General Secretary, SEEU Mary Liew Kiah Eng Member/Member, NTUC Central Committee; General Secretary, SMOU Terry Lee Kok Hua Member/Member, NTUC Central Committee; President, SIEU AEROSPACE AND AVIATION CLUSTER Lim Kuang Beng Chairman/Secretary for Financial Affairs, NTUC; General Secretary, SISEU Ong Hwee Liang Vice Chairman/Member, NTUC Central Committee; General Secretary, SEEU Andy Lim Tze Khong Vice-Chairman/Member, NTUC Central Committee; Deputy SecretaryGeneral, SMMWU Logannaathan Member/General Secretary, SIASU Danny Wong Chin Kuen Member/Assistant General Secretary, SIASU Philip Lee Soon Fatt Ong Keau Cluster Lead/Competency Director, Administration Jimmy Wee Cluster Lead/Executive Secretary, NTA Kevin Ong Chee Keong Cluster Specialist/Assistant Executive Secretary, MIWU Samantha Lim Huiying Cluster Specialist/Head (Industrial Relations), UWEEI Member/General Treasurer, MIWU Member/Assistant General Treasurer, MIWU Lim Teck Chuan Member/General Secretary, MIWU Lee Lian Chye Member/2nd Vice President, NEU Thirunavukkarasu Member/Assistant General Treasurer, NEU EDUCATION CLUSTER Wong Chip Mun Edwin Lye Teck Hee Chairman/Vice-President, NTUC ; General Secretary, STU Abirajan N U Gregory D’Silva Vice Chairman/President, UWEEI Surash Raman Mukundan Jeremy Ho Li Xiong Alternate Member/Youth Committee Member, UWEEI Fahmi Abu Bakar Bafaria Member/Assistant General Secretary, USE Ang Hin Kee Member/Vice President, SIASU Chairman/Member, NTUC Central Committee; President, MIWU Lee Meng Tek Member/Assistant Secretary, SURAWU Wong Hong Hup Member/Branch Chairman, UWEEI Toh Hock Poh Tommy Ang Teong Ghee Ahmed Ansari Mohamed Yusope Member/Executive Committee Member, SEEU ELECTRONICS AND PRECISION AND MACHINERY ENGINEERING CLUSTER Chua Kian Seng Michael Tan Eng Hin Alternate Member/Branch Official, UTES Member/Deputy President, UITS Member/Executive Councillor, SMMWU Member/Executive Committee Member, SEEU Ong Hwee Liang Muhammad Firdaus Rahmat Member/General Secretary, SATSWU Nuridayu Chuni Eugene Lim Chia Yung Member/Assistant General Secretary, SMTU Gunasekaran Sivaganam Member/Treasurer, SATSWU Secretary/Director, CPSec/Research (Ong Teng Cheong Labour Leadership Institute) Nurhazimah Abdul Halim Member/President, DSSU Alternate Member/Branch Chairman, USE Alternate Member/Branch Secretary, SMEEU Alternate Member/Young SMOU Vice-Chairman/ Executive Committee Member, SMOU Mohammad Jinna Mohd Yazid Idris Loy York Jiun Ong Zi Heng Member/Executive Council Member, AUSBE Sheikh Muhammed Md Yusof Sivakumaran Mannan Bedayan Member/Young SMOU Chairman/ Executive Committee Member, SMOU Mohamed Said Ali Member/Manager, Prof Dev & Student Outreach, STU Kelvin Yeo Siew Juay Soon Eng Lip Member/Branch Committee, UITS Edwin Lye Teck Hee Terence Tan Member/Executive Council Member, DSSU Paul Sim Sian Khoo Member/General Treasurer, AUSBE Manogaaran Karuppiah Thomas Ng Jun Jie Member/Executive Councillor, SMMWU Harbans Singh David Ng Mui Teck Member/Executive Council Member, DSSU Member/Councillor, SITU Member/Branch Committee Member, SMEEU Yeo Chun Fing Thomas Low Kok Weng Cluster Specialist/Senior Industrial Relations Officer, USE Sia Geok Soon RISK AND AUDIT COMMITTEE Eva Chan Nga Yin Prabhakara Menon Ngiam Keng Kam Vice Chairman/President, ESU Cluster Lead/Assistant SecretaryGeneral, NTUC; Competency Director, (Freelancers & Self-Employed Unit); Executive Secretary, ESU/SSEU-Shell Loy York Jiun Cluster Lead/Competency Director, CPSec/Research (Ong Teng Cheong Labour Leadership Institute) Sanjeev Kumar Tiwari Cluster Specialist/Head Industrial Relations (Field), IRD Rozyana Jaffar Member/Deputy Secretary-General, SMMWU Member/Deputy Secretary-General, SMMWU Bernard Lai Sau Meng Member/Executive Committee Member, STEEU Jessie Lim Siew Har Member/General Secretary, STEEU Michael Low Kong San Member/President, STEEU Goh Hoon Tien Member/Executive Council Member, UWEEI Wang Mui Sin Member/Executive Council Member, UWEEI FINANCIAL AND BUSINESS SERVICES CLUSTER Member/Branch Chairman, SISEU Cluster Specialist/Assistant Director, U Live @ Work; Head, Industrial Relations (Field), SMTU/SMMWU; General Treasurer, SUN Sulaiman Ismail Batri Noor Shyma Abdul Latiff Chairman/Member, NTUC Central Committee; President, SIEU Member/Executive Councillor, SMMWU Unnikrishnan PVK Nambiar Vice Chairman/Vice-President, NTUC; President, DBSSU Josephine Tee Huey Jiun Chiam Tow Jong Vice Chairman/President, SBEU Georgina Yeo Hwee Yian Cluster Lead/Co-Champion (Women & Family); Alignment Director (Women’s Development Secretariat); Executive Secretary, SISEU Member/Deputy President, SISEU Martin Chua Kim Soon Member/Branch Chairman, SISEU Kiffly Marcus Araib Member/Industrial Relations Manager, SMMWU BUILDING AND FACILITY MANAGEMENT SERVICES CLUSTER Nasordin Mohd Hashim Chairman/President, BATU Najmuddin K Shakir Member/Deputy General Secretary, AUPE Member/Consultant, AUPE Member/General Treasurer, ESU Member/Executive Council Member, ESU Nor Aisah Zainal Member/Branch Vice Chairman, ESU Chee Hock Wah Member/Assistant General Secretary, NPASU Peter Tham Chee Khuan Member/President, NPASU Vice Chairman/Assistant General Secretary, HDBSU Tan Choi Heng Zainal Sapari Lian Hwee Eng Cluster Lead/Assistant SecretaryGeneral, NTUC; Alignment Director (U Care Centre); Competency Director (Care & Share); Executive Secretary, BATU Vicky Wong Cluster Lead/Deputy CEO (Industries), Employment & Employability Institute Wong Yui Min Cluster Specialist/Principal Industrial Relations Officer, BATU Member/General Secretary, NPASU Member/President, SCTU Loh Tiah Cheng Member/Vice President, SCTU Mohd Thahirrudin Shadat Kadarisman Member/President, SMTU S. Nalluraj Member/General Secretary, STTU Mike Thiruman Member/President, STU Terry Lee Kok Hua Nora Kang Kah Ai Max Lim Yew Lee Sylvia Choo Sor Chew Steve Tan Peng Hoe Cluster Lead/Alignment Director (Youth Development Unit; Social Media Team); Deputy Director, IRD (Tripartism); Executive Secretary, Young NTUC/USE Charlotte Wong Yoke Yee Cluster Specialist/Assistant Executive Secretary, BATU Karen Goh Pei Xin Cluster Specialist/Head (Industrial Relations), ESU Terence Liew Cluster Specialist/Industrial Relations Officer, U Live @ Work/UWEEI Ma Wei Cheng Member/Member, NTUC Central Committee; General Secretary, AUPE Prabhakara Menon Member/Senior Consultant, AUPE Correct as of 15 April 2014 48 Member/Deputy General Secretary, AUPE Irene Khoo Wee Pin Member/Vice President, DBSSU Jasmine Chua Geok Wah Member/General Secretary, DBSSU Patrick Sim Eng Hup Too Shan Yong Cluster Co-ordinator Alan Poh Tsu Yong Member/Internal Auditor, AREU Stanley Ho Richard Tan Peck Hoon Ho Thiam Ee S Thiagarajan Cluster Specialist/Head, IR, SMEEU; Executive Secretary, SSSU Charles Khng Joo Hock Member/Vice President, KEU Siti Mas Ayu Jamil Member/President, KEU Member/General Secretary, AREU Razali Maulod Member/General Treasurer, DBSSU Member/Branch Committee Member, AREU Mohd Yusof Mohd Komalavalli Pakirisamy Tony Lim Tuck Meng Alias Talib Member/President, IRASSU Bobby Tay Peng Chuah Member/Executive Council Member, AREU Michael Chang Song Chew Abdul Subhan Shamsul Hussein William Goh Boon Kwang Sankaradass Chami Member/General Secretary, SBEU Member/Executive Secretary, SBEU Member/President, SBOA Charles Siow Eu Sen Member/2nd Vice President, SBOA Wee Soon Guan Member/General Secretary, SBOA Luke Hee Wing Wai Member/General Secretary, SIEU Willie Tan Kok Seng Member/Mentor and Consultant, SIEU Joseph Chua Eng Hee Member/Assistant Secretary-General, SMMWU Rosalind Li Sai Keng Member/Assistant Director, SMMWU HEALTHCARE CLUSTER Diana Chia Siew Fui Member/President, FDAWU Member/Deputy General Secretary, FDAWU Shirley Goi Ai Kim Member/General Treasurer, FDAWU Elvin Lee Kian Chuan Member/Deputy Secretary-General, SMMWU Kiffly Marcus Araib Member/Executive Councillor, SMMWU Rosalind Li Sai Keng Member/Assistant Director, SMMWU Lulu Goh Member/President, SUN Noor Shyma Abdul Latiff Irene Low Cluster Lead/Assistant SecretaryGeneral, NTUC; Competency Director (Legal); Alignment Director, (Professionals, Managers, Executives Unit); Executive Secretary, HSEU/ SMMWU Hannah Guok Hwe Wen Cluster Lead/Deputy Director, Employment & Employability Institute Hannah Cai Qing Qing Cluster Specialist/Head (Industrial Relations), HSEU; Principal Industrial Relations Officer, IRD Ng Yanli Cluster Lead/Deputy Director, IRD; Industrial Relations Officer, SNUJ/ PUBEU Steven Goh Tiat Yang Cluster Lead/IR Consultant, IRD; Deputy Executive Secretary, FDAWU Amos Tan Zhong Min Cluster Specialist/Principal Industrial Relations Officer, CIEU Tricia Loh Cluster Specialist/Principal Industrial Relations Officer, NEU/UTES K H Abdul Malike Maiden Member/Executive Council Member, AUSBE Norhidayu Yusope Cluster Specialist/Principal Industrial Relations Officer, IRD/AUSBE Member/Executive Council Member, AUSBE Haridas Nadesan Govindarajan Member/Executive Committee Member, SISEU Member/Vice President, AUSBE Tan Chor Khim Member/Executive Council Member, AUSBE K Thanaletchimi Member/President, HSEU Catherine Loke Mei Hoe Member/Vice President, HSEU Goghari Siblisuraya Member/Vice President, SMMWU Adrian Christopher Gair Lim Heng Khee Member/General Treasurer, SISEU Arulnathan John Member/President, SNUJ Mindy Kwok Sin Thang Member/General Secretary, SNUJ Latiff Mohideen Ghani Member/General Treasurer, SPHEU Winson Tan Kah Swee Member/General Secretary, SPHEU HOSPITALITY AND CONSUMER BUSINESS CLUSTER Ang Wah Lai till 28 Feb 2014 Tan Hock Soon Roger Tan Seng Chye Chairman/Member, NTUC Central Committee; General Secretary, FDAWU Hassan Abdullah Vice Chairman/Member, NTUC Central Committee; President, AREU Yeo Guat Kwang Cluster Lead/Assistant SecretaryGeneral, NTUC; Competency Director (Workplace Safety & Health); Chairman (Migrant Workers’ Centre) Toh Hwee Tin Cluster Lead/Co-Champion (Women & Family); Alignment Director (Family Development Unit), Executive Secretary, FDAWU Tan Choon Kiat Cluster Specialist/Head (Industrial Relations), FDAWU Raven Lee Hsing Han Cluster Specialist/Assistant Executive Secretary, AREU Mariammah Shafii Cluster Co-ordinator Sam Wong Chee Meng G Muthukumarasamy Member/President, KFEU Member/Executive Committee Member, SMEEU Member/General Secretary, AUPDRW Piragasam Munisamy Member/President, AUPE S T A Williams Member/Deputy General Secretary, AUPE Member/Assistant General Treasurer, SMEEU Member/President Emeritus, SUBE William Leow Hock Lim Member/General Treasurer, SUBE Member/President, UTES Thuvinder Singh Bachan Singh Member/General Secretary, UTES MARINE ENGINEERING CLUSTER Tommy Goh Hock Wah Chairman/President, SMEEU Atyyah Hassan Vice Chairman/General Secretary, KFEU Rahim Alwi Daniel Lai Bun Tot Tan Suan Fatt Tan Teck Su Member/Executive Committee Member, SSEU-SEM OIL, PETROCHEMICAL, ENERGY AND CHEMICAL CLUSTER K Karthikeyan James Tan Cheng Choo Lim Geok Khim Cluster Lead/Assistant Director, Employment & Employability Institute Nur Azarudin Putra Mohamed Jufri Member/Assistant General Secretary, AUSBE U Popathi Member/Assistant General Secretary, AUSBE Joanne Ng Wei Leng Member/General Treasurer, HDBSU Tay Peck Kiang Member/Assistant General Secretary, HDBSU Komalavalli Pakirisamy Member/President, IRASSU Member/Deputy President, IRASSU Peter Tham Chee Khuan Member/President, NPASU Member/General Secretary, NPASU Laura Lum Pey Fen Cluster Lead/Deputy Director, Employment & Employability Institute Khoo Woon Kung Cluster Specialist/Head (Industrial Relations), NTWU Kevin Goh Cluster Specialist/Senior Industrial Relations Officer, SPWU Koh Cheok Chye Manjet Singh Gill Member/Assistant General Secretary, AUSBE Member/Assistant General Treasurer, AUSBE Patrick Teo Hoon Tat Member/Executive Council Member, AUSBE Ong Hian Teck Member/General Secretary, NTA Gerald Chan Kim Guan Member/President, NTA Tan Kee Keng Member/Executive Committee Member, NTWU Mohamed Jonid Michael Lam Kian Yew Member/General Secretary, POU Lim Choon Chai Joanne Chua Chor Hiang Member/Assistant General Secretary, SISEU Cluster Specialist/Assistant Executive Secretary, CIEU; Head, Industrial Relations (Field), SRCEU Tan Kay Tiow Mohamad Randy Member/General Secretary, PUBEU Member/Executive Committee Member, SISEU Selvam Sivasamy Elvin Lee Kian Chuan Cluster Specialist/Assistant Executive Secretary, USE; Lead Consultant, SSEU-Shell Muhammed Sidique Abdul Member/Executive Council Member, AUSBE U Popathi Member/Assistant General Secretary, AUSBE Tan Chee Tiong Member/General Secretary, CIEU Mohd Yunos Ismail Member/President, CIEU Foong Yan Kit Member/President, EMSEU Jeffrey Ong Yuan Jun Member/General Secretary, EMSEU Vincent Ng Khay Chong Member/General Treasurer, EMSEU Amranizar Amran Member/President, SRCEU Kathan Sankar Member/General Treasurer, SRCEU Nicholas Loke Chee Leong Member/General Secretary, SRCEU Munirman Abdul Manaf Member/President, NPASU Muhammad Shariffudin Lim Ser Puang Member/Consultant, PUBEU Ken Tan Yeong Kang Member/President, PUBEU See Cheun Wah Member/Executive Committee Member, SMOU Member/Executive Council Member, SCTU Mohamed Saddiq Mohamed Salleh Member/General Treasurer, UPAGE Nachiappan RKS Member/General Secretary, UPAGE Tay Seng Chye Member/President, UPAGE Benedict Chan Wai Meng Member/President, UWPI Mohamad Abu Bakar Tan Kheok Juay See Boon Kwang S Nalluraj Ameer Hamzah Isabella Li Ching Tak Ong Kuan Pheng Member/General Secretary, SSSU Member/Executive Secretary, SOS Member/Vice President, SOS Member/Assistant Secretary, SOS Member/President, SSSU Member/General Secretary, STTU Member/Assistant General Secretary, STU Edwin Lye Teck Hee Member/General Secretary, SPWU Member/General Treasurer, SPWU Joseph Wang Kay Huat Member/President, SPWU Member/Vice-President, NTUC Central Committee; General Secretary, STU Lim Ah Kiat Member/President, SSU Member/President, STU Member/Mentor Consultant, SURAWU Manogaaran Karuppiah Member/President, SURAWU Marimuthu Suppamal Member/General Secretary, SURAWU Tan Chun Kuang Member/Vice President, UITS TRANSPORT AND LOGISTICS CLUSTER Mary Liew Kiah Eng Goh Sor Imm PUBLIC SERVICE CLUSTER Vice Chairman/Member, NTUC Central Committee; 1st Deputy General Secretary, SPWU Ma Wei Cheng Benjamin Tang Chun Wai Chairman/Member, NTUC Central Committee; General Secretary, AUPE Member/Executive Committee Member, SMOU Vincent Ang Ser How Freddy Lim Kah Chin James Neil Manas Wilfred Thiang Tao-Lien Daniel Tan Keng Hui Tan Chee Keong Member/1st Assistant General Secretary, SSEU-SHELL Tan Geh Ting Member/Deputy General Secretary, SMTU Mike Thiruman Muhammad Halim Abdul Aziz Hamzah Sa’ad Member/General Treasurer, SMMWU Member/Research Officer, SCTU Member/General Secretary, SSEUSHELL Member/Assistant General Treasurer, SSEU-SHELL Member/Deputy Secretary-General, SMMWU Chow Fong Yee Chairman/Member, NTUC Central Committee; General Secretary, SMOU Cluster Specialist/Lead Consultant, IRD; Executive Secretary, SCTU Cluster Lead/Competency Director (Industrial Relations Mentoring); Executive Secretary, MIWU/SPWU Member/Treasurer, POU Tan Choi Heng Member/General Treasurer, UWPI Peggy Chen Jessie Yeo Hong Cheng Member/Exco Member, NTWU James Yeo Koon Tat Paul Anpalagan Karuppiah Cluster Lead/Deputy Executive Secretary, SISEU Vice Chairman/President, NTWU Nicholas Tan Soong Hoe Member/President, AUSBE Mah Cheong Fatt Cluster Lead/Master Mentor, Industrial Relations Mentoring; Executive Secretary, SMEEU Rosmani Juraini Member/Executive Council Member, AUSBE Yeo Chun Fing Member/Executive Committee Member, SSEU-SEM Cluster Lead/Alignment Director (U Live @ Work); Executive Secretary, CIEU Vice Chairman/President, SPHEU Ong Sin Tiong Cluster Specialist/Assistant Director, IRD Simon Yam Tee Kwong Chairman/General Secretary, SUBE Cluster Lead/Competency Director (Leadership Development & Engagement, Ong Teng Cheong Labour Leadership Institute); Alignment Director (Singapore Tripartism Forum); Executive Secretary UPAGE/AUSBE Vincent Ho Mun Choong Chairman/Vice-President, NTUC; General Secretary, UWPI Teo David Patrick Tay Teck Guan Member/General Treasurer, KFEU INFOCOMM AND MEDIA CLUSTER Chairman/President, NTUC; General Secretary, HSEU Vice Chairman/Deputy General Secretary, AUPE Member/General Secretary, KEU Vice Chairman/General Secretary, HDBSU Arasu Duraisamy Vice Chairman/Member, NTUC Central Committee; President, POU Correct as of 15 April 2014 Yeo Chun Fing LABOUR MOVEMENT ANNUAL 2014 50 DIRECTOR-GENERAL’S OFFICE Lim Swee Say Director-General Heng Chee How Centric Director (Union; Social Enterprises) Champion (Mature Workers) Chairman, Executive Committee (Ong Teng Cheong Labour Leadership Institute) Joanne Cham Hui Fong Centric Director (Member) Competency Director (Industrial Relations) Jacqueline Chin Vivek Kumar Competency Director (Human Resource) Competency Director (Membership) Kwong Yuk Wah Yip Moh Wah Sylvia Choo Lim Eng Lee Competency Director (Finance) Alignment Director (Women’s Development Secretariat) Co-Champion (Women & Family) Competency Director (Information Technology) Alignment Director (nEbO; U Live Community) Ong Chin Ang Yeo Khee Leng Centric Director (Union Leadership) Centric Director (Global; Staff) Competency Director (International Affairs) Loy York Jiun Ng Yuen Jiuan Competency Director (Research, Ong Teng Cheong Labour Leadership Institute; Corporate Planning Secretariat) Competency Director (Information Resource, Ong Teng Cheong Labour Leadership Institute) James Tan Steve Tan Alignment Director (U Live @ Work) Alignment Director (Youth Development Unit; Social Media Team) Patrick Tay Teck Guan Yeo Guat Kwang Competency Director (Legal) Alignment Director (Professionals, Managers and Executives) Competency Director (Workplace Safety & Health Secretariat) Chairman (Migrant Workers’ Centre) Ong Keau Shona Tan-James S Thiagarajan Competency Director (Corporate Communications; Service Excellence) Competency Director (Leadership Development & Engagement, Ong Teng Cheong Labour Leadership Institute) Jessie Yeo Toh Hwee Tin Adeline Sum Gilbert Tan Tan Suee Chieh Competency Director (Administration) Alignment Director (Family Development Unit) Co-Champion (Women & Family) Chief Development Officer (NTUC Enterprise) Ang Hin Kee Competency Director (Freelancers & Self-Employed Unit) Chief Executive Officer (Employment and Employability Institute) Zainal Sapari Competency Director (Care & Share) Alignment Director (U Care Centre) Competency Director (Industrial Relations Mentoring) Group Chief Executive Officer (NTUC Enterprise) LABOUR MOVEMENT ANNUAL 2014 Our Milestones, Achievements And Turning Points in 2013 Meet The Faces Behind Our Success Stories... In this special section, we invite you to join us as we take a stroll back into 2013... Unfold to recap the Labour Movement’s efforts and initiatives to better workers’ lot. Bigger, Better e2i! NTUC’s Employment and Employability Institute moves to its new home in Jurong East to provide enhanced, integrated services to help more workers and employers. Breakthrough for low-wage workers! • Licensing for cleaning industry announced in March 2013. • Labour Movement goes beyond the NWC 2013 recommendations and adopts a built-in wage increase for outsourced cleaners for the first time. • Labour Movement launches U Care Centre – a new one-stop centre to provide low-wage workers with guidance on workplace issues and assistance on job and training referrals – and dedicated hotline. Yes to Better Jobs and Better Wages with PWM! 3-Flow Model Leads the Way! • School cleaners among first batch of workers to get pay increase. • Patient Service Associates at TTSH climb up progressive career model. • Airport trolley retrievers get pay lift. • First inroads into public transport sector: Bus captains enjoy higher wages and better career path. More than half of NTUC’s affiliated unions have adopted the 3-Flow model. Good news for families! Enhanced Pro-Family Package announced in January – more than half of the changes were derived from proposals made by NTUC. Welcoming more into the LM family! • NTUC membership hits 770,000 mark. • Resident unionisation rate grew from 1 in 5 to 1 in 4. • 95 new companies unionised in 2013. • A bulk of workers from one of Singapore’s integrated resorts offered General Branch membership. • Breakthrough in Solar Energy sector. More protection for PMEs! Protecting Rights • Amendments to the Employment Act to embrace more workers, including PMEs, following NTUC’s call for a review. • 1st Legal Primer session for PMEs launched. • NTUC’s calls for fair opportunities via Labour Market Testing and a National Jobs Bank bear fruit when the Ministry of Manpower announced its Fair Consideration Framework in September. The Labour Movement handled more than 2,400 Industrial Relations cases in 2013; the bulk of which was related to salary, benefits and termination. Help for workers of all nationalities Launch of 2nd MWC Centre in Geylang. Affordable living for all! NTUC Unity Healthcare opens its 50th pharmacy outlet. Meet The Faces Behind Our Success Stories... In this special section, we invite you to join us as we take a stroll back into 2013... Unfold to recap the Labour Movement’s efforts and initiatives to better workers’ lot. Meet The Faces Behind Our Success Stories... In this special section, we invite you to join us as we take a stroll back into 2013... Unfold to recap the Labour Movement’s efforts and initiatives to better workers’ lot. Protection You can count on us to cover you and help you through all areas of workplace issues. 62 PROTECTION One Act Leads To Another AS SHE WAS NOT HIGHLY EDUCATED, Mdm Lam Yook Chan had to endure a low monthly wage and long working hours as an outsourced factory line leader at a pharmaceutical company. But that was not the worst of it. Mdm Lam, 58, did not even suspect that she was missing out on many more aspects. Not until her husband saw a newspaper advertisement on the launch of NTUC’s U Care Centre and called in to find out more about their services. U Care Centre’s Senior Consultant Chen Weiting attended to his call and encouraged Mdm Lam to visit the centre. She did, and Ms Chen, together with Consultant Ms Stefanie Chua, assessed her work situation and clarified her employment rights and entitlements. During the session, the consultants suspected that she had not received her Central Provident Fund (CPF) contributions. Upon further investigation, they found out that she was owed five years’ worth of CPF contributions. “They helped me to analyse my CPF statement and informed me of what I was entitled to. They then tracked down the company and filed a complaint to the Ministry of Manpower (MOM) and the CPF Board on my behalf,” shared Mdm Lam. Long Hoped-For Breakthrough With U Care Centre’s help, Mdm Lam has subsequently recovered over $10,000 worth of CPF DID YOU KNOW? Since its launch in November 2013, the U Care Centre has reached out to more than 5,000 low-wage workers via its walk-in centre, hotline, and outreach events. I shared with my friends about U Care Centre so that they could get what they were entitled to. NTUC has really opened our eyes to many of our rights at work that we never knew about.” MDM LAM YOOK CHAN, FACTORY WORKER contributions. This was after she, upon the advice of the centre, refused an offer by the company for a private settlement of $9,000 in cash. The investigations expanded and about 113 of Mdm Lam’s colleagues’ also recovered their CPF contributions while another 45 received higher Workfare Income Supplement (WIS) allotment totalling about $13,000. Mdm Lam has since resigned from the company and found a new job, and in the process has become a union member. She is still a factory worker in the same industry but earns a higher pay. There are many workers like Mdm Lam who are not aware of their rights and who are missing out on their rightful CPF contributions, and consequentially, their WIS payouts. U Care Centre has been helping to protect the interests of such workers at the workplace. Scan the QR code to watch a video on how the U Care Centre aims to help low-wage workers. Some join the union for its membership privileges and rebates. But my basis for being a union member has always been as ‘insurance’ for the day when I need some form of protection.” MR HOON DAH CHIAN, WHO WORKS IN LOGISTICS An Insurance Against Job Uncertainty MR HOON DAH CHIAN, 54, AND MR NG TECK LOK, 49, were in for a rude shock when they received notice that they were being retrenched from publishing company Pearson Education South Asia Pte Ltd in July 2013. After all, they had been working in the company for 18 and 17 years respectively. Due to the restructuring both locally and globally, the company had to outsource some of its logistics work, thus resulting in the retrenchment.This was something Mr Hoon and Mr Ng, both warehouse assistants then, did not see coming. “When my supervisor told me about the news, I was wondering how this could happen to me,” said Mr Ng, who is single. Better Retrenchment Benefits Mr Hoon and Mr Ng were two of the 42 affected workers who received assistance from their union, the Singapore Industrial & Services Employees’ Union (SISEU), in the wake of the retrenchments. The affected workers were mainly rank-and-file workers and had been with the company for a number of years, ranging from below three years to more than 25 years. Fortunately, due to good Labour-Management Relations, SISEU managed to secure retrenchment benefits that were better than industry norm for the affected workers. For instance, employees who worked for less than three years and were normally not entitled to any retrenchment benefits were given an ex-gratia amount of one month’s worth of salary. Furthermore, an additional one month’s worth of salary was given to all retrenched workers on top of the usual one month salary pay out for every one year of service. In total, Mr Hoon and Mr Ng received retrenchment benefits worth a total of 19 months and 18 months’ worth of salary respectively.This went a long way into helping them tide over tough times. “My family needed a sum of money urgently and the retrenchment benefit came in handy during that time,” said Mr Ng. Better Employment Opportunities To help the affected workers get new jobs, SISEU worked with the Worker Support Team from NTUC’s e2i (Employment and Employability Institute) to share job vacancies in another unionised company before their official last day of service. “We were very grateful for the union’s help during the retrenchment so when I joined my new company, I carried on with my current union membership under the same union,” said Mr Hoon, who is the sole breadwinner of a family of five, including three school-going children. To him, union membership is an important form of protection. “Joining the union is a form of insurance to protect myself against the uncertainties of life as a worker, and you will never know when you need it. Being a union member also assures me of a reasonable package should I be retrenched from a job,” shared Mr Hoon, who has since found a job in logistics. LABOUR MOVEMENT ANNUAL 2014 64 PROTECTION Unexpected Help EVERY WOMAN LOOKS FORWARD TO CELEBRATING the first pregnancy in her life. So was Mrs Neha (not her real name)—she and her family were rejoicing over the good news. Little did the former early childhood educator expect her then-employer to terminate her because of the pregnancy. “It was about ten months into the job, and my employer had no issues with my performance. I was very sure because I cleared my probation after six months and everything was going well,” said Mrs Neha, 27. When the company, which is non-unionised, found out about her pregnancy, they terminated her, pushing the blame to “poor performance”. “I knew the real reason was my pregnancy. I was demoralised and decided to accept this and just bear the emotional trauma. That was when my father reminded me that I was a union member with the Education Services Union (ESU),” said Mrs Neha. DID YOU KNOW? In 2013, the Labour Movement handled 2,439 Industrial Relations cases. These were mostly related to benefits, salary arrears and termination. I would like other women in my shoes to know that the union is always there to provide help in these challenging times. So never be afraid to ask for help.” MRS NEHA (NOT HER REAL NAME), FORMER EARLY CHILDHOOD EDUCATOR Ready Assistance She wrote an email to NTUC and ESU approached her within a very short period of time. Two officers from the union assisted her to lodge a case with the Ministry of Manpower. “The union was a huge form of support for me. The officers were there with me to guide me at every stage. I had many questions and called them very often. They were always there, round-the-clock to assure me,” she shared. After mediation, the company agreed to give Mrs Neha an ex-gratia payment worth two months of her salary. ESU had also submitted an appeal to the Central Provident Fund board to get the company to grant the government-paid maternity payment of eight weeks for her, and the company has agreed. Timely Protection HAVING BEEN WITH THE CHEMICAL-BASED COMPANY since its formation in 2001, Mr Fern Meng Teck (middle in pic) certainly did not expect to be retrenched as he had steadily risen through the ranks to become a General Manager. He enjoyed success with the company as it grew and expanded regionally. Neither the management nor the staff had thought about joining the union as the company had very good staff benefits. Increasingly, more PMEs are stepping forward to seek work advice and protection. CIEU is glad to help members like Mr Fern who, despite his circumstances, cared for the needs of his fellow workers.” NUR AZARUDIN PUTRA MOHAMED JUFRI, (FIRST FROM LEFT) INDUSTRIAL RELATIONS OFFICER, CHEMICAL INDUSTRIES EMPLOYEES’ UNION However, the rosy picture turned grim in 2012 when the company underwent restructuring despite healthy profits and its processes were reviewed extensively by the higher management based overseas. A series of events followed, but one incident shook Mr Fern to his core. He learnt that the company’s human resource manager had been laid off without being offered any compensation package. When he queried the higher management about it, he was given a cold answer. “None of your business they said. It wasn’t a pleasant feeling at all.” PMEs Need Protection Too The incident triggered his defence mechanism to kick in. “At that moment, I knew I was no longer privy to the restructuring process. I was no longer in a position to help or protect my staff,” he said. Realising that a significant number of PMEs (Professionals, Managers and Executives) might be impacted, Mr Fern encouraged his colleagues to organise themselves and be unionised. They gathered support from the ground and formed a branch under Chemical Industries Employees’ Union (CIEU). Although Mr Fern was eventually retrenched along with four other PME colleagues, they managed to receive a fair compensation package with the union’s assistance. The union also worked with NTUC’s e2i (Employment and Employability Institute) to offer employment assistance to the affected staff.The retrenched human resource manager was also fairly compensated after CIEU persuaded the management to review the case. Looking back, Mr Fern is appreciative of the union’s help through the difficult period. “My goal was to ensure that the workers were not short-changed of their years of dedication and hard work,” he said. Scan the QR code to watch a video on the Labour Movement’s U PME Centre, which is poised to serve Singapore’s growing number of PMEs. LABOUR MOVEMENT ANNUAL 2014 66 PROTECTION Safer Roads For All BEYOND THE SMILES and the small talk is a union leader who is passionate about protecting his fellow taxi drivers. As such, Mr Foo also hopes to see more schemes being tailored to self-employed personnel such as taxi drivers to attend upgrading courses and training. Mr Foo Chi Yong had helped in 2004 with the set up of the Premier Taxi Operators’ Association that looked into the needs of Premier Taxi drivers, as he felt there was no representation for taxi drivers. Leading by example, Mr Foo, who has 13 years of driving experience, has been providing refresher courses for new drivers over the past three years. When the National Taxi Association (NTA) was formed in 2010 to represent all taxi drivers, Mr Foo assisted in the transition as NTA’s Assistant General Treasurer. He admits that doing the same thing over and over again can make a driver complacent. Yet, he challenges drivers to think differently as every passenger trip has its unique set of problems. Active Voice For Taxi Drivers Stay Healthy, Drive Safely Since then, he has been an active voice in lobbying for more protection for his fellow peers. One of the frontiers the 52-year-old has continuously pushed for is training allowances for taxi drivers. Another area that Mr Foo is concerned about is the health of taxi drivers. During last year’s haze crisis, he helped to distribute masks and eye drops to taxi drivers. “Training is also part of our job; we need to learn how to interact with our customers. However, taxi drivers lose out on their income and incur rental costs when they go for courses,” he explained. “While passengers’ safety is our priority, I also ask taxi drivers to rest adequately and work appropriately. Only when you have sufficient rest, you can focus on driving safely on the roads,” he said. Safety is our driver’s priority. We are just like our vehicles; there are times when we break down. Taxi drivers need to learn how to protect and look after themselves.” MR FOO CHI YONG, ASSISTANT GENERAL TREASURER, NATIONAL TAXI ASSOCIATION LABOUR MOVEMENT ANNUAL 2014 68 PROTECTION Appreciation or recognition is not what drives us anymore. When we see the smiles on the faces of the workers we help, that is our real reward.” MS RESHMA BASU, (LEFT) SPECIALIST, MIGRANT WORKERS’ CENTRE Preventing A Crisis THE MIGRANT WORKERS’ CENTRE (MWC) sprang into action to prevent 120 foreign workers from taking matters into their own hands on the afternoon of 15 January 2014. Ms Reshma and Ms Kavitha spoke in Bengali and Tamil respectively to provide instant translations to the workers as MWC Executive Director Bernard Menon addressed them in English. The MWC team, including Specialists Ms Reshma Basu and Ms Kavitha Sundram Rajoo, headed down to the workers’ dormitory at 8pm on that day and met with some 120 foreign workers who were angry that their employer owed them three and a half months’ worth of salaries. The workers relayed their reluctance to go to work the next day on 16 January 2014, unless they were paid the arrears. Connecting Through The Mother Tongue Trust Key In Resolving Dispute “They were very frustrated and unhappy. There was a worker who came forward and asked me in Bengali if we were going to help them just for today and leave them tomorrow,” said Ms Reshma. “I gently placed my hand on his arm and assured him that we would see to their issues until the case has been resolved. He calmed down after that.” DID YOU KNOW? • MWC has reached out to over 400,000 workers since opening. • There are currently 2 MWCs: one in Serangoon and one in Geylang. • 7 foreign nationalities have come through MWC’s doors. • 13 languages and dialects are spoken collectively by MWC staff. “Speaking in their native language brought us closer to them and allowed us to connect better,” said Ms Kavitha. Indeed, it is this connection that touched the workers’ hearts. One particular worker shared: “I would like to thank the MWC team for comforting us with their words and helping us.” With the assurance of the MWC team, the workers went back to work the next day. “Our message was very clear, we had to constantly urge them to return back to work the next day and not take matters into their own hands,” shared Ms Reshma. Crisis Averted Within 24 Hours Thereafter, MWC worked with the relevant authorities to retrieve up to three months’ worth of salary arrears. With MWC’s help, the crisis was resolved in less than 24 hours. Scan the QR code to watch a video on how MWC Specialists have helped migrant workers. Progression We are always around to help give your life a lift through productivity initiatives to enable your career to soar. 70 PROGRESSION Rising To The Occasion THE FLOW UP FRAMEWORK has developed many new union leaders in the Labour Movement, many of whom are shining examples of good leadership. When he joined the Singapore Refining Company Employees’ Union (SRCEU) in 2005 as an Executive Committee member, Mr Kathan Sankar became known as the ‘go-to’ guy for all things fun. As a union leader, the 47-year-old makes it a point to engage union members with fun activities so that they can get to know the union better. “I feel that the constant engaging of members will instill trust and enhance the relationship that the union shares with its members,” he said. Taking On New Challenges In 2009, he represented SRCEU in the Young NTUC Sub-committee and was exposed to the organising of collaborative events with other unions. He credits Young NTUC for grooming and nurturing leaders like him. A year later in 2010, Mr Sankar was elected as Assistant General Treasurer where he assisted the General Treasurer (GT) with the keeping of the union’s financial books and monies. He once again rose to the challenge when he was elected General Treasurer in late 2013. “I understood from my former GT that the keeping of financial books and monies is not an easy task, but I took it as a challenge to learn the ropes and move forward,” said Mr Sankar. The challenges of being a union leader will help Flow Up leaders like me to grow and be aligned with the Labour Movement.” MS PATSY OON, GENERAL TREASURER, UNITED WORKERS OF ELECTRONICS & ELECTRICAL INDUSTRIES Experience Helped Her To Serve Like Mr Sankar, Ms Patsy Oon is passionate about helping members. Having been with the United Workers of Electronics & Electrical Industries (UWEEI) for 25 years, the 58-year-old has risen through the ranks over the years from an Internal Auditor to General Treasurer today, thanks to opportunities given by the union to develop her leadership potential. Her passion stems from her own experience of being a union member with work-related issues many years ago. “I understand the pain of workers who face work issues… therefore I committed myself to serve the members,” shared Ms Oon. Her passion and grit is displayed also in the way she juggles her time between office work and union duties. She tries her best to attend all union meetings and brings her office work back home if necessary. Recognising her dedication, the union supported her when she pursued further studies, and she graduated with a Diploma in Employment Relations in 2004. “Being a union leader has sharpened my leadership skills and built up my knowledge of employment relations,” said Ms Oon. Whenever union members approach her, she listens to their problems and does her best to help them. “Whatever work issues they face, I will make sure that I follow it through with their Human Resource to get the problems solved,” added Ms Oon. DID YOU KNOW? •In 2013, the Labour Movement had: 63 Flow In exco union leaders 59 Flow Up exco union leaders 22 Flow On exco union leaders • As at end 2013, 39 unions (63.9%) have adopted the 3-Flow Framework. Scan the QR code to watch a video of UNITE Leadership Summit 2013, which aims to celebrate strong union leadership and recognise veteran union leaders. LABOUR MOVEMENT ANNUAL 2014 72 PROGRESSION On To Better Things SPRUCING UP THE SCHOOL CANTEENS, classrooms, verandahs and all other precincts—this is the core job role of Mdm Robia Mohamed Tahir. While these have not changed much for the cleaner who has been with Bedok Green Primary School for four years, what has changed since 2013 is her pay packet. Since the Progressive Wage Model (PWM) rolled into place, she now earns $1,000 after a $300 increment to the basic salary of $700 she used to draw. Mdm Robia, 55, works for YS Yong Services Ptd Ltd a company unionised by the Building Construction And Timber Industries Employees’ Union. I am happy that I can now bring home an additional $300 every month with the training that I have now. As the sole breadwinner in my family, this helps me a lot.” MDM ROBIA MOHAMED TAHIR, CLEANER, YS YONG SERVICES PTE LTD together to make the lives of low-wage workers like herself better. Better Jobs, Better Lives Giving low-wage workers access to better jobs and better incomes is the main purpose that the PWM was initiated by the Labour Movement. A Tripartite Cluster for Cleaners (TCC) is also now in place to look into more ways to help cleaners progress. “The pay of our cleaners in Singapore has stagnated for a very long time. Therefore, I readily welcome the starting point of the Progressive Wage Model. It is now a safety net for cleaners, and is the right way as we move towards progressive wages,” said Mr Philip Lim, Director of YS Yong Services Pte Ltd. KEY MILESTONES FOR CLEANERS 2012 • Launch of Progressive Wage Model for cleaners by the TCC. • Introduction of progressive wage requirement for cleaners in National Environment Agency’s enhanced Clean Mark Accreditation Scheme. After her company adopted PWM into their salary structure, Mdm Robia was sent for further skills training on proper cleaning techniques and basic customer service to aid her in performing her job efficiently. 2013 • All government cleaning contracts called on or after 1 April 2013 can be awarded only to accredited cleaning companies. “I picked up some cleaning techniques which I now apply in my job. I am also happy that from learning new things, I have a pay raise,” she said. 2014 • Mandatory licensing of cleaning companies comes into force with progressive wage requirement as one of the licensing conditions. As a single mother of four, and therefore the sole breadwinner of her household, Mdm Robia is grateful for the increment as it has been very useful in helping her cover utilities bills and transportation expenses. She therefore appreciates the effort that has been put The government endorses PWM! Scan the QR code to watch a video on how early adopters of best sourcing practices stand to gain from the Progressive Wage Incentive. I hope to continue to develop my leadership knowledge and skills as I carry on this fulfilling journey in the Labour Movement.” MS NOOR IRDAWATY, BUILDING CONSTRUCTION AND TIMBER INDUSTRIES EMPLOYEES’ UNION Driven By A Passion IT’S NEVER EASY TO STRIKE A BALANCE between work, family and school but with passion, this can always be achieved. Just ask 31-year-old Ms Noor Irdawaty who is a strong testament to this. The Administrative Manager is currently taking up a Diploma in Employment Relations at the Ong Teng Cheong Labour Leadership Institute (OTC Institute) to sharpen her union leadership skills — something which she is truly passionate about. Ms Noor’s interest in union work was first sparked when an issue arose at her workplace, where staff were upset about not receiving their bonus payout. That was when her mentor stepped in to help resolve the matter. “Seeing him go out of his way to resolve the matter was admirable. I was really inspired and wanted to join the union, so I approached him to let him know,” she shared. Doing Her Part For Workers Ms Noor soon joined the Building Construction And Timber Industries Employees’ Union (BATU) in 2012 and became Chairperson of its Young NTUC Committee. Since then, her desire to help workers, especially younger ones, has grown even stronger. Apart from advocating higher wages for her colleagues, she has also helped organise union events such as Young BATU Family Carnival and Young BATU Movie Quest. She said: “Being a part of the Labour Movement changed my whole view in terms of youth leadership, something which I’ve not done before. Being in the union has empowered me to be a voice to protect my friends and colleagues to speak not just at employee’s level but at a union level, which really helps.” Ms Noor also enjoys being involved with Young NTUC as she sees this as something that she constantly looks forward to which enables her to recharge after a busy work week. Ms Noor currently sits on BATU’s Executive Committee as its Internal Auditor and is also the Assistant Secretary of CPG Facilities Management Pte Ltd’s Branch Committee. She believes her leadership journey in the Labour Movement has been a fulfilling experience. She hopes that at the end of her course at OTC Institute, she will be able to become an even stronger and better leader. “I realise I am now able to make quick decisions. I am able to stand up for younger workers and be a mentor for them as well. I hope to continue to develop my leadership knowledge and skills as I carry on this fulfilling journey in the Labour Movement,” she said. LABOUR MOVEMENT ANNUAL 2014 74 PROGRESSION Serving Up Better Productivity PRODUCTIVITY MEASURES are leading to happier and better motivated workers at Fairmont Singapore and Swissôtel The Stamford. Leveraging on NTUC e2i’s (Employment and Employability Institute) Inclusive Growth Programme (IGP), both hotels are enjoying great success despite the labour crunch in the hospitality industry. “In the hospitality business, labour contributes to a high proportion of operating costs. Therefore, it makes business sense to manage this cost by looking at ways of improving productivity and yet maintaining, if not producing, better and efficient results,” shared the hotels’ Human Resources Director, Ms Magdalene Tai. Beefing Up The Kitchen In the banquet kitchen, a Conveyor Belt System has been put in place to help speed up the process for staff to plate dishes for events which host a large number of people. Functioning like a factory production line, the system enables kitchen staff to take turns to add ingredients on each dish at a quicker pace as the plates move along the conveyor belt. On average, this has helped in reducing the time required for staff to plate dishes from 210 minutes to 60 minutes for an event which hosts about 700 people. An automated Vegetable Processing Equipment has also been introduced in the kitchen to enhance the process of chopping and blending a large quantity of vegetables, thus reducing the reliance on manual labour. With this system, the time required to process vegetables for an event serving up to 200 people has been reduced from 240 minutes to 40 minutes per staff on average. The vegetables are also chopped with better precision. Enhancing Frontline Service Front Desk staff are also benefitting from the use of Mobitalk Communication Equipment. The Front Desk and Guest Services teams now communicate through a walkie-talkie set to co-ordinate guest check-in and check-out requests. This reduces the guest waiting time for each transaction and enhances the experience for each guest. Staff are also able to use the equipment to communicate and co-ordinate tasks within and across departments. DID YOU KNOW? Since its launch in 2010 till end 2013, IGP has helped companies embark on 970 productivity projects. More than 63,000 workers will benefit from productivity-led wage increase when these projects are completed. Scan the QR code to watch a video on how productivity improvements have benefitted staff of Fairmont Singapore and Swissôtel The Stamford. The grants from e2i encourage employers to embark on programmes such as IGP that help to improve productivity as well as enhance the hotel business which translates to improved customer experience and satisfaction.” MS MAGDALENE TAI, HUMAN RESOURCES DIRECTOR, FAIRMONT SINGAPORE AND SWISSÔTEL THE STAMFORD These initiatives over at the kitchen and front desk have led to their low-wage workers enjoying a productivity bonus of $200 per staff. “Working in the hotel, our ultimate aim as our mission suggests is to turn moments into memories for our guests. With all these technology that is helping us do our job easier, it is so much more convenient to spend more time with the guests, manage their time and expectations, and meet and even exceed their expectations. This has definitely given me a lot more job satisfaction because seeing our guests happy is our ultimate aim for coming to work every day,” said Fairmont Singapore Management Trainee, Front Office, Mr Keith Chong. Streamlining HR Processes Additionally, the hotels have put in place a computerised Payroll and Human Resource System with an E-leave module and E-payslip. This has led to a reduction in time taken to process annual leave and payslips. Through this initiative, staff have enjoyed better annual increments from three to four per cent. Staff also received a performance bonus payout of 0.75 to two months and a productivity bonus of $50 per staff for low-wage workers. Productivity Improvements With IGP PROJECT IMPROVEMENT PRODUCTIVITY GAIN Banquet Kitchen Conveyor Belt System Time taken for staff to plate dishes for a 700-pax event reduced from 210 to 60 minutes on average Productivity Bonus of $200 per staff for low-wage workers Vegetable Processing Equipment Time taken per staff to chop and process vegetables for a 200-pax event reduced from 240 to 40 minutes Productivity Bonus of $200 per staff for low-wage workers Computerised Payroll and Human Resource System with E-Leave Module and E-Payslip a) Reduction in time taken to process staff annual leave from 32 man-hours per month to zero man-hours per month b) Reduction in time taken to process staff payslips per month from 21 man-hours to 3 man-hours Productivity Bonus of $50 per staff for lowwage workers LABOUR MOVEMENT ANNUAL 2014 76 PROGRESSION The training courses have helped me in my work. Now, I encourage my colleagues to also go for the course to develop their skills because it is good for them too.” MR RAHMAD CHIK, INSPECTOR OF POST, SINGPOST Progressing Towards A Better Life 52-YEAR-OLD MR RAHMAD CHIK has been an employee of Singapore Post Limited (SingPost) since 1996. Over the years, his career has progressed well. He started out as Postman, rose the ranks to be Postman Senior Grade (PSG), and holds the position of Inspector of Post (IP) today. This has been possible with a couple of Labour Movement initiatives adopted by his employer SingPost. The Progressive Wage Model (PWM) is a good example. The PWM is a model that consists of skills upgrading, productivity improvement, career advancement and wage progression, all of which allow workers to progressively advance in their career with a corresponding increase in wages. The postmen are also able to have career progression pathways thanks to the training and development opportunities given by the organisation. Climbing Upwards Through Training Throughout his time in SingPost, Mr Rahmad went through several training courses which have allowed him to acquire new skills. His salary, as a result, has also increased by seven per cent after he was promoted from PSG to IP. These courses include the Workforce Skills Qualification (WSQ) Workplace Literacy Course and the Lean Six Sigma (Yellow Belt). The father of eight shared that the training has made him more confident in dealing with customers. The company also introduced initiatives that help to make workers’ jobs Easier, Smarter and Safer and enhance their productivity. “I am happy that there is no age barrier to upgrade myself in this company. I tell my children that if I can do it at my age, they can also strive harder in life.” For instance, the company introduced 3-wheeler scooters for postmen like Mr Rahmad. The 3-wheeler scooter has made the work of postmen easier because it allows them to carry up to 40 per cent more load than the usual 2-wheel scooters, thus making deliveries more efficient. SingPost’s Vice-President of Group Human Resources Ms Yong Lee Lee believes that training and development are essential to help staff have successful careers. On top of that, 3-wheeler scooters are safer for the postmen as they no longer have to balance the vehicle with their feet when coming to a stop. “As a learning organisation, we provide training opportunities and encourage our staff to upgrade themselves and learn new skills to stay relevant,” she said. Scan the QR code to watch a video on how staff at SingPost have benefitted from PWM and Easier, Smarter and Safer jobs. Placement Our efforts are aimed at helping you hit the right job spot so you can enjoy a better working life. 78 PLACEMENT Working Beyond Retirement WHEN RETIREMENT KNOCKED ON HIS DOOR and his former company did not offer him re-employment, Mr Tang Chun Tong, 61, thought that the chance to stay employed and earn an income walked out of his life forever. A New Lease Of Life In his new job, Mr Tang drives the vehicle which collects refuse from all over the island. He also assists colleagues with delivering refuse bins to commercial buildings and collecting refuse from residential areas. Formerly hired as a driver which required him to lift heavy loads on the job, he resigned when he found out that he would not be offered a re-employment package. “I am very happy that NTUC’s e2i and the company gave me another chance. At my age, it feels good to be working with younger people and earning a continuous income,” said Mr Tang, who earns $1,600 a month, the same pay he had in his previous job. The fact that he only had primary school education added on to his worries of not being able to secure a job. But his fears went away when he visited NTUC’s e2i (Employment and Employability Institute). He was encouraged to take up training through the two-day Employability Camp in Mandarin which helped to boost his job search skills. This, he shared, served to boost his morale and gave him some hope in finding his next job, even at his age. Mr Tang also sat through a Computer Adaptive Test assessment to assess his English language proficiency. From these, e2i was able to place him into a job as a driver with SembWaste Private Limited. Mr Tang has also taken up Workplace Literacy classes to learn conversational English at e2i since April 2014. This will enable him to interact better with his colleagues. Said Mr Gan Yen Piau, Senior Vice President of Sembcorp Industries, the holding company of SembWaste: “Since 2008, Sembcorp has had a reemployment policy for employees who turn 62 years old, subject to factors such as the employee’s health and performance. This gives physically-abled employees the option of carrying on in their jobs, so that they can remain financially independent and continue to contribute to the development and the growth of our economy. In addition, our company also values the expertise of these retiring employees as it will help maintain our high level of productivity.” I was very thankful that NTUC’s e2i gave me a new job. I have something to look forward to every day now.” MR TANG CHUN TONG, DRIVER, SEMBWASTE PRIVATE LIMITED LABOUR MOVEMENT ANNUAL 2014 80 PLACEMENT Striking A Balance AS A SENIOR ACCOUNTANT, work demands can often stand in the way of striking a healthy balance between work and family. But for Ms Kelly Cao, shifting between these priorities comes without much hassle. Joy Of Having Flexible Work Arrangements Ms Cao has the benefit of Flexible Work Arrangements (FWAs) that enable the mother of two young children to meet her family needs despite her busy work schedule. Her company, Polycom Asia Pacific Pte Ltd, tapped on the Ministry of Manpower’s Work-Life Grant to enable staff to better manage work and family responsibilities. Being able to work flexible hours has indeed made things easier for Ms Cao, especially in the care of her first child. With FWAs, I can afford to have more bonding time with my kids without affecting my work performance.” MS KELLY CAO, SENIOR ACCOUNTANT, POLYCOM ASIA PACIFIC PTE LTD “I needed to fetch my child before the childcare centre closes at 7pm. Instead of risking being late, I requested to work from 8.30am to 5.30pm instead of 9am to 6pm. I simply informed my manager and got an immediate approval,” she explained. When it came to busy periods at work, pro-family work arrangements gave Ms Cao sufficient time to spend with the family. ”During year-end closings when I was requested to stay back, I was given one day off-in-lieu to catch up on the time I missed with my family. The yearend closing is always critical, and in the event that I needed to be back in the office on a weekend, I was allowed to bring my child to the office because there wasn’t anyone at home to look after her,” she shared. When Ms Cao was expecting her second child, a replacement worker was hired to cover her duties during her maternity leave. “This is a good arrangement as it did not add on additional workload on my colleagues. At the same time, my position is still secure when I return to work,” she said. Awarded “Best Companies for Mums” 2013 Polycom was recognised at the inaugural ‘Best Companies for Mums’ 2013 contest jointly organised by NTUC Women’s Development Secretariat and the Tripartite Alliance for Fair Employment Practices. The contest spotlights pro-family companies and showcases FWA practices which employers and employees may find useful. Scan the QR code to watch a video on how flexible work arrangements benefit both employers and employees. A Dose Of Support And Hope LIGHT CAME THROUGH THE DARK TUNNEL much earlier than she expected. Mdm Leela Ratnasamy, 55, then a machine operator, felt helpless when she was retrenched in December 2013 after over 15 years on the job. She was one of 531 workers retrenched from a global company that specialises in data storage. Fortunately, as a union member with the United Workers of Electronics & Electrical Industries (UWEEI), she received much support from the union which gave her a huge boost of confidence. The team at UWEEI and NTUC’s e2i (Employment and Employability Institute) were at her workplace from day one to guide her on her next steps. It is always good to learn new things.You can never guess how they can help in your job.” MDM LEELA RATNASAMY, LOGISTICS ASSISTANT, DHL SUPPLY CHAIN “Union officials and officers from e2i were right there at my workplace. With their encouragement, I decided to attend the courses at e2i without wasting any time,” she said. DID YOU KNOW? In 2013, NTUC’s e2i organised 126 job fairs in the heartlands and in its campus. This resulted in more than 10,400 job seekers placed. She stayed upbeat about finding another job, and within days, she found herself attending a two-day Employability Camp at e2i. “At the camp, I picked up some tips on how to prepare for the interviews I may have to attend such as dressing up presentably and avoiding wearing too many colours. These were useful,” she said. Mdm Leela also attended a Pre-Computer Adaptive Test assessment to evaluate her language proficiency levels in early January 2014. Efforts Pay Off Shortly after, she gave a shot at a position that was offered by DHL Supply Chain at an e2i job fair, organised specially for her and her retrenched excolleagues. She was accepted after the interview and started work as a logistics assistant with the company on 21 January 2014. Mdm Leela has only completed Secondary Four education yet she embraces an open mind towards lifelong learning. She confesses that her new job is more challenging than her previous one as there are more processes and parts of machines involved in the line that she works on. Yet, she has quickly learnt the ropes of the job and fully enjoys her work. Next up, she has her eyes on the Workplace Literacy and Numeracy (WPLN) 90 course which will help her obtain a basic education in English Language and Mathematics. Scan the QR code to watch a video on how job seekers were able to benefit from an Employability Fair at NTUC’s e2i. LABOUR MOVEMENT ANNUAL 2014 82 PLACEMENT The Place-andTrain programmes encourage employees like me to keep up with the pace of the industry and prepare employers for new hiring prospects.” MR TRISTON WAN, SENIOR UC (UNIFIED COMMUNICATION) CONSULTANT, SAPIENTIA HOLDINGS Stepping Up For The Dream Job MR TRISTON WAN RECALLED THE FIRST WARNING he was given when he started working in the IT industry. “I was cautioned that the industry is one of the most competitive,” he reflected. True to that, Mr Wan, now aged 35, discovered that he could not stay stagnant with traditional IT services and was keen to do something different. Previously an Operations Manager, Mr Wan had a passion to use a hands-on approach to solve IT problems. Determined to make a change in his employability, Mr Wan decided to deepen his technical knowledge and source for new employment opportunities. With the help of NTUC’s e2i (Employment and Employability Institute), Mr Wan embarked on a Place-and-Train programme which placed him into a new company – Sapientia Holdings – and upgraded his IT skills with the Place-and-Train programme for Iaas/SaaS Cloud Engineer programme. DID YOU KNOW? In 2013, a total of 1,540 workers were placed through e2i’s Place-and-Train and Train-and-Place programmes. Through the programme, Mr Wan gained important insights into the current trends of the IT industry and this has aided his knowledge and furthered his understanding of the industry. Adapting To Change Mr Wan admitted that he struggled in the new fastpaced environment initially. “Working in a new company, you need to align with the company’s strategies and use a common language to work effectively with your colleagues,” he confided. However with the company’s mentoring support, he showed improvements and displayed leadership qualities. In less than a year, Mr Wan received a title promotion and is now a Senior UC (Unified Communication) Consultant. Mr Wan also praised e2i for its efforts in keeping up with current IT trends. “Cloud computing technology is booming now and it is not easy for any individual to catch up. It demonstrates the hard work from e2i to help workers develop better skills, especially for PMEs (Professionals, Managers and Executives).” Privileges To help you achieve work-life balance, check out our overflowing bag of benefit-goodies to add quality to your life and help you stretch your daily dollar. 84 PRIVILEGES All Out Of Love IT IS NEVER EASY BEING A PARENT. As Pulitzer Prizewinning author John Steinbeck once said,“Perhaps it takes courage to raise children.” It takes even more to bring up five children, single-handedly. Mr Mohamed Hanifar works as a Lift Maintenance Supervisor and is from The Singapore Manual & Mercantile Workers’ Union (SMMWU). In 2013, his wife passed away after battling cancer, leaving him to raise their five young children alone. “It has been different,” describes Mr Hanifar, about life after his wife’s death.“Now I have to take care of them in every aspect,” he said. After his wife’s passing, his in-laws moved in with him to help him look after his children while he is at work. (BTS) Vouchers by the NTUC-U Care Fund since 2012. In 2013, he received more than $700 worth of the vouchers as each of his school-going children was eligible for BTS Vouchers.“The vouchers have helped to ease the burden on my household expenditure,” said Mr Hanifar. His eldest son, 13-year-old Mohammad Zikry, has been receiving Bursary Awards given out by the SMMWU since he was in Primary Two. Over the years, this has motivated him to study harder so that he can continue to receive the award. Mr Hanifar’s three other school-going children have also been receiving Bursary Awards from the union. Overall, he received a total of $640 worth of Bursary Awards in 2013 for his four children, which also helped to alleviate his financial burden. But the single parent has no complaints. Instead, he says, he works “so that they can have a better life”. Cherished Time With Family Help At Hand Due to the nature of his work, Mr Hanifar has to be on duty or on standby during the weekends and as such, he finds it challenging to spend time with his children. As a union member, Mr Hanifar has been a recipient of the U Stretch Vouchers and the Back To School DID YOU KNOW? • In 2013, $3.67 million Back To School Vouchers and $2.46 million U Stretch Vouchers were disbursed to needy families. • Some 29,800 members received U Stretch vouchers, and about 29,300 children received Back To School vouchers. • Some 9,350 families attended the six runs of Family Recreation & Fun Carnivals in 2013, which were organised specially for low income union members to enjoy a day of fun with their families at no cost. • In 2013, U Care Fund also donated $500,000 each to the Eldercare Trust and Bright Horizons Fund, as part of its commitment to extend aid to the young and elderly. However, the kind sponsorship of the NTUC Club lets him take part in the Family Recreation and Fun Carnival with his children, which is something that he cherishes, because of the limited amount of time he usually spends with his children due to his job commitments. Without a doubt, the various U Care Assistance programmes which Mr Hanifar receives has brought joy and relief to him and his children. Scan the QR code to watch a video on how the NTUC-U Care Fund has helped low-income members. The amount of money which I save from having the U Stretch and Back To School vouchers will always go to my children, ” MR MOHAMED HANIFAR, MEMBER, THE SINGAPORE MANUAL & MERCANTILE WORKERS’ UNION LABOUR MOVEMENT ANNUAL 2014 86 PRIVILEGES Talent by itself is not good enough.There must be an opportunity and a platform to pursue my passion.” MR KARTHIRITHAMBY RAMAKRISHNAN, MEMBER, U LIVE Keeping Pace With Change HE MAY BE 65 YEARS OLD, but that hasn’t stopped Mr Karthirithamby Ramakrishnan from keeping up with the latest trends on cyberspace. The U Live member firmly believes in being mentally active by staying engaged on social media platforms such as Facebook. “One of the most important things is for seniors to stay healthy, not just physically but mentally.The computer world is a very broad world. As you involve yourself more, you learn more and gain more knowledge. It’s not just knowledge that you gain, it’s about helping people and uplifting people and making them feel important through interaction,” he said. Avid Learner, Committed Trainer Mr K. Ramakrishnan currently works as a freelance trainer in management development programmes. He believes that it is very important to share ideas with a larger community such as U Live, and takes pride in playing a role in helping to grow the community. “At U Live you get to meet many people at different functions, it makes you feel good to be a part of them and that you are not alone. It’s a very warm and friendly environment and everyone gets a chance to interact with each other,” he shared. Mr K. Ramakrishnan has also taken on the role of U Live Ambassador and assisted in group discussions as well as co-facilitated group work for U Live’s G.L.A.M (Good Life Ambassador Mentorship) programme. The programme aims to develop leaders among U Live members. It also prepares them to be advocates of a H2P2 (Happy, Healthy, Productive and Purposeful) lifestyle, and increases awareness of U Live through social media. Mr K. Ramakrishnan was also a trainer for U Live’s ‘Learn How To Be A Facebook Ambassador’ programme, which provides training for members to tap onto the Facebook platform to engage an even bigger circle of members, in addition to face-to-face-interaction. He is grateful for the opportunity he’s been given at U Live and hopes to pursue his passion of spreading knowledge on social media to more seniors and enable them to lead happier lives. Appreciating Young Workers DESPITE GRADUATING WITH A DIPLOMA in Green Building & Sustainability from Temasek Polytechnic, Mr Ryan Teo, 21, had the passion to learn about events management. This led him to join nEbO, the junior membership arm of NTUC, at its community care events where he did his part to give back to society. When the time came for him to search for an internship, Mr Teo knew exactly where to go. During his five-month internship stint with nEbO, Mr Teo had the chance to spearhead a youth social movement called Thank Your Intern Day (TYID). This came after he watched a video in 2013 of an intern getting slapped and verbally abused by a supervisor. “It struck me at that moment that I wasn’t even aware that interns had rights,” he confided. Mr Teo shared that while he has not come across unpleasant internship experiences himself, he had heard stories of how interns are being abused in offices. This drew his curiosity to ask what an intern’s rights are. I wanted to give interns a platform for them to know about their rights and spread the message on the importance of appreciation.” MR RYAN TEO, nEbO CHAMPION Interns Have Rights, Too With this mission in mind, Mr Teo and two other interns in nEbO formed the TYID team. The trio set out to increase awareness among employers that interns are potential assets to their organisations and to educate the interns on their “Workplace Rights”. To make it easier for employers to remember, the team fixed 10 October as Thank Your Intern Day. “The number ten sounds like ‘thank’ and it reiterates the point on intern appreciation,” explained Mr Teo. The team’s efforts paid off and the movement was a success. On 10 October 2013, the TYID team made their presence known in the heart of Raffles Place and gathered more than 250 signatories who pledged to thank their interns. Mr Teo also represented the TYID team on national radio and shared the movement’s objectives. “I have gained valuable experiences through my internship with nEbO. It has instilled confidence in me and I am better prepared for working life. I hope to see other youths gain a valuable internship experience too.” Beyond being a champion for interns and the underprivileged, Mr Teo was also active in other areas. As a member of nEbO’s dragonboat interest group, he represented the community in the Singapore River Regatta Race 2013. nEbO also identified Mr Teo as a potential leader and put him through its youth leadership programme LEAD to develop his personal, social and leadership skills. LABOUR MOVEMENT ANNUAL 2014 88 PRIVILEGES A Little Care Goes A Long Way MDM KANAYAN KAMALAH used to think that cleaning was a thankless job. But all that changed when she became one of the many cleaners recognised at the Labour Movement’s ‘I Care For My Cleaners’ campaign organised by the NTUC U Care Centre last year to show appreciation to the unsung heroes among us. “The event really touched me a lot. That was the first time that we were invited to a party. My other colleagues and I were so happy and enjoyed ourselves at the treat,” said Mdm Kamalah, who has been responsible for cleaning AMK Hub’s premises over the last six years or so. A Proud Worker The sprightly 64-year-old is part of a team of cleaners from ISS Facilities Services Private Limited who take care of the walkways, offices, car parks, washrooms and every other nook and corner in the Hub. “I start my day at about seven in the morning and knock off at about 4.30pm in the evening. I like my colleagues and the job. After all, this is the only job that I can do,” said Mdm Kamalah, a member of Building Construction and Timber Industries Employees’ Union (BATU). The appreciation party by NTUC really made many cleaners like me smile and inspired us to do better in our jobs.” MDM KANAYAN KAMALAH, CLEANER, ISS FACILITY SERVICES PRIVATE LIMITED Mdm Kamalah enjoys her job and does her best to shine well in it, with the ‘I Care For My Cleaners’ campaign making her even prouder to be a cleaner. Mdm Kamalah shared that she came to know more about the NTUC U Care Centre and the training platforms under NTUC. Having attended a good number of courses on cleaning techniques throughout her career, her interest for learning is keen and she is prepared to continually up-skill herself – including learning the English language – to gain a better future. Scan the QR code to watch a video on how NTUC U Care Centre celebrated the ‘I Care For My Cleaners’ campaign last year. Keeping Abreast SHE IS AN ARDENT BELIEVER in the importance of breastfeeding for both mother and child. So much so that she voluntarily advocates the need for mummyfriendly workspaces. women who go out to work face a lot of difficulty in trying to breastfeed their children. That is why I am supporting a better nursing environment at work for all women,” she shared. Actively Involved In ‘Project Liquid Gold’ She recounted her own story. When she gave birth to Ryan, she had to express milk in a public washroom in a shopping mall as the employer she worked for then did not have a lactation room. She continued to do so until she became pregnant with Reagan. It is therefore no surprise that Mdm Sharon Toh Man Ting, 34, is an enthusiastic activist with U Family through its ‘Project Liquid Gold’ initiative. In May last year, NTUC U Family launched ‘Project Liquid Gold’ to promote mummy-friendly workspaces for working mothers to express their milk. Mdm Toh is a mother of two young boys—Ryan, fourand-a-half, and Reagan, 19 months. She has been doing much research on the benefits that mother’s milk can bring to children’s health and has been spreading the knowledge to other mothers. An IT Executive, Mdm Toh actively contributes ideas and feedback under the ‘Project Liquid Gold’ initiative. She also shares her own experiences on her Facebook page regularly as well as advocates support for breastfeeding with various online groups like the ‘Breastfeeding Mother’s Support Group’ and ‘Breastfeeding Mums Group’ on Facebook. Whenever there is an opportunity to inform and engage another working mother on this topic at her workplace, Mdm Toh makes good use of it. “This generation is not like our past generations. Now, There are many benefits to breastfeeding infants, and I want to share this with as many mothers out there as possible.” MDM SHARON TOH MAN TING, IT EXECUTIVE ASSURITY TRUSTED SOLUTIONS PRIVATE LIMITED Having A Supportive Employer Helps Assurity Trusted Solutions Private Limited, the employer she now works for, is more pro-family and has dedicated a nursing room for mothers.This room comes equipped with a hot water facility to sterilise breast pumps, an exclusive fridge and individual cubicles. With so much support for her now, she said there is no deadline for breastfeeding Reagan. “I will continue as long as I can,” she said. LABOUR MOVEMENT ANNUAL 2014 90 PRIVILEGES Celebrating Work And Play THE LAUNCH OF the Singapore Industrial & Services Employees’ Union (SISEU) Real Estate Professionals’ Chapter certainly spelt better benefits and privileges for the self-employed real estate professionals. Amongst the members who joined, Mr Ng Khin Kwee was one who has positively benefitted from the partnership between SISEU and SAEA Ltd, an independent real estate body that advocates the interests of real estate agencies and salespersons. With the SAEA-SISEU Dual Membership, I get to enjoy subsidised rates at Downtown East. We loved it so much that we made a booking again in less than a month.” MR NG KHIN KWEE, MEMBER, SAEA-SISEU Dual Membership, Multiple Benefits Already a member of SAEA, Mr Ng recalled reading an email that explained the benefits of taking up dual membership with SAEA and SISEU. This membership was introduced under the Labour Movement’s U Associate programme where SISEU extended NTUC’s suite of privileges and access to the Chapter’s industry events and seminars to SAEA’s members. “When I finished reading it, I was already hooked. There were training grants, discounts and rebates. It made sense to me to join and take up the dual membership package offered by SAEA-SISEU,” the 56-year-old shared candidly. A hardworking real estate salesperson, Mr Ng was keen to utilise the training grants to attend courses and enhance his employability. Then again, he was also interested to share the benefits with his family of four. Knowing his children would delight in having a staycation at Costa Sands Resort at Downtown East, Mr Ng decided to tap on the subsidised rates to book a stay for the family. “My two children also had a good time with their friends too,” he mused. Besides the subsidised rates for chalet stays, Mr Ng can also earn LinkPoints when he shops at NTUC FairPrice for the family’s daily necessities. More Opportunities To Partner Ahead “The SAEA-SISEU Dual Membership arrangement allows our members to enjoy privileges like training funds, insurance and medical benefits which are not extended to self-employed individuals, unlike an employed staff,” said SAEA Chief Executive Officer Dennis Tay on the partnership with SISEU. He added there will be more opportunities to work together with the Chapter to cater to the professional development and well-being of the members. In the meantime, Mr Ng is still interested to renew his yearly membership and intends to make the best out of it. It’s a privilege to work with an organisation that empowers young people to pursue interests beyond their day jobs.The team at Young NTUC always goes the extra mile to work towards their mission and I really appreciate their effort.” MS KIA JIE HUI, ACTIVIST, YOUNG NTUC Going Beyond Borders “DO SOMETHING OUT OF THE NORM, do it for the cause you are passionate about and think about how you can contribute to society”. These words shared by Young NTUC activist Ms Kia Jie Hui have helped spur her on to make a positive difference in her community. The 26-year-old who works as Futures Advisor in Forum for the Future, a sustainability non-profit organisation, describes herself as an environmental enthusiast and is certainly no stranger to the local fundraising scene. Ms Kia is a co-founder of the environmental initiative ‘Save That Pen’ back in her school days at National University of Singapore. Since its inception in 2010, Ms Kia and her friends who are part of the project have been collecting unwanted pens around Singapore. These pens are refilled with new ink and donated to underprivileged students in Singapore and around the region. The project aims at spreading the message of sustainability in the hope that students grasp the entire process and actively understand the meaning of reduce, reuse and recycle. A Platform To Do Good “I believe that most people want to Do Good, they just need the opportunity to communicate and be provided with a platform to do what they are passionate about,” she said. Young NTUC was that platform for Ms Kia and her friends when she embarked on the ‘Save That Pen’ project. As the official Youth Activists Partner of the project, Young NTUC worked with Ms Kia and friends to support ‘Save That Pen’ and helped in expanding the project in different ways. She said: “Through Young NTUC we have been able to engage more volunteers to participate in pen-sorting sessions.” She also shared that Young NTUC was helpful in allowing the project to expand beyond NUS to other campuses around Singapore, helping to spread the environmental message. Since then, Ms Kia has also actively involved herself with other causes like Young NTUC’s 350 Singapore, which raises awareness on the need to reduce carbon dioxide emissions to the environment. She believes that organisations like Young NTUC are indeed useful to help empower youths like herself. Scan the QR code to watch a video of ‘Save That Pen Day,’ which saw the collection of over 50,000 pens. LABOUR MOVEMENT ANNUAL 2014 92 SOCIAL ENTERPRISES Social Enterprises: Empowering People, Improving Lives There is no greater force for change than people inspired to live a better life.” STEVE MARABOLI, LIFE-CHANGING SPEAKER AND BESTSELLING AUTHOR NTUC SOCIAL ENTERPRISES (SEs) are touching the lives of working families in Singapore every day through the provision of daily essentials, cooked food, financial services, health and community care, childcare, and continuing education. In addressing these pressing social needs and critical gaps within the community, the NTUC SEs aim to help people live better lives. Making Life’s Essentials Affordable And Accessible A key social mission of the NTUC SEs is to make the basic necessities of life affordable and accessible to working families in Singapore. These daily essentials include basic groceries, cooked food and basic financial protection. Let there be work, bread, water and salt for all.” NELSON MANDELA, FORMER PRESIDENT OF SOUTH AFRICA Since 1973, NTUC Fairprice Co-operative Limited has been serving all in Singapore, ensuring that basic groceries are available throughout good and bad times, in times of peace and crisis. It has kept up with the changing face of our country and has 282 supermarkets, hypermarkets and convenience stores across multiple formats islandwide to serve the varied needs of people from all walks of life. NTUC FairPrice continues to be guided by its founding social mission to moderate the cost of living in Singapore. We are proud that it received the Special Rochdale Award at the Singapore National Co-operative Federation Honour Awards 2013 in recognition of its contribution to people in Singapore. It has held steadfast to its mission, especially during economic recessions by keeping prices affordable or even being the first to drop prices to help cushion rising food costs. A good example of this was in 2013 when face masks were flying off the shelves during the haze crisis. NTUC FairPrice and NTUC Unity Healthcare Co-operative Limited worked closely with suppliers and the Ministry of Health to ensure more stocks were brought in and that prices were kept affordable and benchmarked to curb profiteering. In addition to that, NTUC Foodfare Co-operative Limited looks out for the lower-income families with several initiatives to provide low-priced meal options through the Rice Garden community project and the Budget Pick initiative, where each of its stalls offers an entry priced meal that costs between $2 to $3 for basic food and up to $4 for international cuisines. With the new Bukit Panjang Food Centre coming into the NTUC Foodfare portfolio in 2015, it will herald a new opportunity for NTUC Foodfare to further cement its social impact in providing everyday affordability. Amidst the rising cost of living, NTUC FairPrice stores and NTUC Unity pharmacies offer housebrand and private label products priced about 10 per cent lower than comparable products in the market. There are over 2,200 items, including household items and frozen foods, under the FairPrice housebrands, and 37 items under the Unity housebrand to help families stretch their dollar. LABOUR MOVEMENT ANNUAL 2014 94 SOCIAL ENTERPRISES If a child, a spouse, a life partner, or a parent depends on you and your income, you need life insurance.” SUZE ORMAN, AMERICAN AUTHOR, FINANCIAL ADVISOR AND MOTIVATIONAL SPEAKER Another important necessity for the working family is in the area of financial protection. Many past studies have shown that Singaporeans are often underinsured. This is where NTUC Income Insurance Cooperative Limited is committed to making essential insurance affordable, accessible and sustainable to all. As a price moderator in basic insurance like health and term life insurance, NTUC Income aims to ensure all in Singapore can access that all-important protection in case of the unexpected. In studying the social needs of those uninsured, NTUC Income, in collaboration with the Autism Resource Centre, developed and launched SpecialCare (Austism) in 2013. It is the only policy in the market designed for young people with autism, a segment of the community that is usually denied coverage. Currently, one in two Singaporeans is insured with NTUC Income. You are never too old to set another goal or to dream a new dream.” LES BROWN, LEADING MOTIVATIONAL SPEAKER Addressing Critical Health And Eldercare Needs In response to a rapidly ageing population and escalating healthcare costs, NTUC Eldercare Cooperative Limited and NTUC Unity have been addressing these concerns faced by Singapore’s working families, in particular caring for the elderly. Eldercare’s services have been focussed on enabling seniors to age more actively, happily and comfortably. For instance, specialised care services such as home nursing, physiotherapy and occupational therapy were added to its range of home care services, Care@home, in 2013. To encourage the elderly to care for their health and wellness, self-check health stations were set up at five Silver ACE Senior Activity Centres to provide complimentary checks on blood pressure and body mass index. Provided by NTUC Unity, this service was estimated to have benefitted some 1,200 senior citizens. Poised to meet increasing needs in caring for the elderly, Eldercare has been forward-thinking about attracting more caregiving professionals. It developed the Place-and-Train pilot project in partnership with the Ministry of Health (MOH) and the Workforce Development Agency (WDA) to redesign jobs and offer skills development programmes in the hope that more will be trained to be caregiving professionals. NTUC Unity also opened its 50th pharmacy store, marking its commitment to extend its reach to serve the needs of the community; enabling people to live life to the fullest. Unity Denticare also expanded and now has a total of 15 dental clinics across the island. The goal of education is the advancement of knowledge and the dissemination of truth.” JOHN F. KENNEDY, FORMER PRESIDENT OF THE UNITED STATES Championing Early Childhood And Continuing Education Education and lifelong learning is a leveller; enabling children, workers and their families to have a better future. Having access to high quality early childhood education enables children from all backgrounds to have a good start in life. In 2013, NTUC First Campus Co-operative Limited undertook a number of initiatives aimed at addressing some of Singapore’s preschool challenges. It partnered the Lien Foundation to inject $6 million to develop well-designed preschools that optimise resources, conduct local early childhood research and meet the demand for better trained and more experienced teachers. NTUC’s SEED Institute was appointed the National Continuing Education and Training (CET) Institute to lead the early childhood care and education (ECCE) sector in the adoption of innovative training programmes. Last year, it led in the development of the Mentoring Starter Kit which was distributed to some 16,000 preschool teachers, promoting the importance of providing necessary support and mentoring to ECCE professionals. In the area of preparing the Singapore workforce for the future, it is important to help workers acquire relevant skills and seize opportunities in new growth areas on top of providing basic employability and trade skills. Recognising that PMEs (Professionals, Managers and Executives) will account for a bigger proportion of the workforce in the future, NTUC LearningHub Private Limited offers a wide range of courses in areas such as Service Excellence, Infocomm Technology, Workplace Safety and Health, Soft Skills and Productivity to help workers remain relevant and employable. Last year, LearningHub Global Institute teamed up with the Association of Chartered Certified Accountants (ACCA) to offer the ACCA Qualification to aspiring finance professionals. I cannot do all the good that the world needs. But the world needs all the good that I can do.” JANA STANFIELD Creating A Greater Social Force To Do Good NTUC Enterprise aims to create a greater social force to do good by harnessing the capabilities of all the NTUC Social Enterprises (SEs). Collectively, NTUC SEs will continue to sharpen their social impact and support the Labour Movement’s 2015 vision towards better jobs, better wages and better lives for all workers in Singapore. LABOUR MOVEMENT ANNUAL 2014 96 SOCIAL ENTERPRISES Flexibility That Works WHEN THE SCHOOL HOLIDAYS were drawing to a close in December 2013, Ms Felice Low, Assistant Director of Downtown East Operations (Infrastructure) had contemplated putting her career on hold for her 12-year-old daughter. Ms Low had even considered going on unpaid leave for a year just to focus on getting her girl ready for the Primary School Leaving Examinations (PSLE) in 2014. When she broached the subject to her director, a father of two himself, she was thankful for his understanding and support. Ms Low then decided that she would work part-time so that she could continue her service with NTUC Club (management company of Downtown East) while fulfilling her duties as a mother. Since starting on this flexible work arrangement in January 2014, Ms Low has been heading to office in the mornings and spending her afternoons at home with her two children, coaching them in their schoolwork and motivating them to do better. She has faced challenges managing the heavy workload, but she overcomes that by working from home, and having accommodating and helpful colleagues for their support. Remaining in the workforce means that Ms Low has also been able to continue working on the refreshing of Downtown East. This is the five-year redevelopment project to build a brand new resort, expand the water park with new attractions, and facilities for meetings and conventions as well as a wholesome retail experience for working families. “I am glad that I can continue to play a part in the transformation of Downtown East to bring recreational options for family bonding and leisure that are of better value. When the project is completed, I know that my team and I will feel a great sense of pride and achievement,” said Ms Low. Mdm Ho Chui Lin, an NTUC member and regular guest of Downtown East, is already looking forward to the new resort that will be ready by mid-2015. “My family has been coming to Downtown East since my children were still kids and my granddaughter’s first birthday was also celebrated at Costa Sands Resort last year. We can’t wait for the new resort to be up and we are looking forward to more affordable weekend staycations and celebrations for the family.” 1 Pasir Ris Close, Singapore 519599 Tel: 6589 1600 / 6589 1688 Fax: 6585 0045 Website: www.ntucclub.com Caring From The Heart EVER SINCE SHE WAS IN HER TEENS, 39-year-old Ms Kwek Peck Keow has always had a penchant for helping seniors. It began when her grandfather suffered a stroke that left him wheelchair-bound and with a speech impediment. She witnessed first-hand how difficult it was for her grandmother to take care of him. Ms Kwek worked in a couple of industries before deciding to try her hand at being a professional caregiver for seniors with NTUC Eldercare in 2012. She received the necessary training and the flexible hours offered by NTUC Eldercare also gave her time to look into her family needs. The iCare officer with NTUC Eldercare’s Care@home home help service department went through a comprehensive in-house curriculum for care staff, where she was equipped with skills such as how to transfer the elderly, how to engage them in conversation, activities which help to stimulate the elderly mentally, as well as how to recognise the early onset of dementia, and caring for those with dementia. Ms Kwek started out by going to the homes of clients to provide services such as light housekeeping, maintenance exercises and companionship. She has received many compliments from her clients on her work, which her company has recognised. Ms Kwek was promoted to Team Leader after being with NTUC Eldercare for only six months. Today, she guides 40 other iCare officers. Photo courtesy of Agency for Integrated Care One such iCare officer is Ms Sarah, who has a 60-yearold client named Mdm Mak. Mdm Mak suffered a stroke in 2010, causing her to lose the use of her left limbs and left her wheelchair-bound. At that time, her husband worked as a driver bringing in about $1,000 a month. He was also a cancer patient undergoing treatment. Most days, Mdm Mak would be left alone at home while her husband and son were at work and her grandchildren were in school. She usually had to wait until the afternoon for her grandchildren to come home before she could be transferred to a commode and moved into the small kitchen or toilet. Ms Sarah has been attending to Mdm Mak three times a week, assisting her with bathing and exercises since 2012. Ms Sarah also helps to apply cream on Mdm Mak’s sensitive skin, cleans the house regularly and brings Mdm Mak to the market to buy groceries. Sadly, Mdm Mak’s husband is no longer around but she is always grateful to have someone like Sarah around for companionship, patience and dedication. 9 Bishan Place, #10-02 Junction 8 Office Tower, Singapore 579837 Tel: 6478 5480 Fax: 6356 7921 Website: www.ntuceldercare.com.sg LABOUR MOVEMENT ANNUAL 2014 98 SOCIAL ENTERPRISES Service With A Smile… And More WALK INTO THE NTUC FAIRPRICE STORE at Bukit Timah Plaza and you might just be greeted warmly by a jovial branch manager who is rarely seen without a smile. Mr Mohammad Noor Abdullah Cheok, or Mr Cheok as he is fondly referred to by staff and customers, believes in a “hands-on” approach to management and devotes as much time as he can on the sales floor with his staff. Mr Cheok values every member of his team. To foster camaraderie and teamwork, he implemented a monthly birthday celebration for staff to ensure every member feels valued and part of a team. This has gone a long way in motivating his staff. This year, Mr Cheok has been named the Model Executive of the Year, an annual recognition granted to FairPrice staff who have demonstrated exceptional accomplishment and commendable work attitude in the workplace. And it is easy to see why. Although he has to manage over 160 staff, he is often seen interacting with customers, checking on the inventory, negotiating with suppliers, and attending to countless meetings. “I was always fascinated by supermarkets when I was small. I think it is very diverse; you have the warehouse, the stock to look after, and you have people to manage,” said the father of two, who has spent 19 years with the company. Being with customers is top on his to-do list each day. His congeniality and earnestness has earned him the trust of many regulars who frequent the store. One such customer is Ms Ivy Lee, Chief Executive Officer of Ivy Lee Realty. One Lunar New Year, she requested to have the delivery of several cartons of mandarin oranges. It was, however, not the store’s policy to provide delivery services for bulk purchases. He makes me feel very happy when I shop at his store. He is always there and is a very hands-on person who displays good attentiveness. He is a very positive, patient person who listens to his customers. He deserves his Model Executive of the Year award.” MR IVY LEE, CHIEF EXECUTIVE OFFICER, IVY LEE REALTY Thinking on his feet, Mr Cheok offered his team’s services to help her pack the mandarin oranges and carry them to her car. She was delighted, and from that day, she would talk to him whenever she met him at the store, sharing her feedback on store products or promotions. “I get a great sense of satisfaction from delighting customers. I take pleasure in being able to look from the customers’ perspective to understand the issue they face and provide them with workable solutions. Whether it is a delivery problem or stock issue, I will do my best to help them in whatever way I can,” said Mr Cheok. In fact, Ms Lee was so moved by Mr Cheok’s earnestness that she even invited him to her wedding. 680 Upper Thomson Road Singapore 787103 Tel: 6456 0233 Fax: 6458 8975 Website: www.fairprice.com.sg Making A Difference To Young Lives A SENIOR MANAGER AT NTUC FIRST CAMPUS (NFC), Ms Jennifer Kuan looked forward to the challenge of setting up the new Child Enabling Unit (CEU). NFC wanted to reach out to more low-income families, and the unit aimed to place their young children in My First Skool (MFS), its pioneer childcare arm. Quality preschool benefits these families most as the children gain access to the education and care that allow them to have an equal head start in life. Ms Kuan and her teammates are responsible for co-ordinating the outreach efforts and administering the developmental programmes and assistance schemes supported by NFC’s Bright Horizons Fund*. Together with her teammates, Ms Kuan went about the task of educating them and changing their mindset, connecting with community resources like counselling and anger management services to help. I was thinking systems and policies to help families financially but that was just the tip of the iceberg. I did not count on some families’ resistance to sending their children to preschool.” Some parents were just not aware of the impact preschool education has on children in their formative years. They would prioritise their personal issues or work over their children’s education. She related a memorable case: “There was this child whose parents were frequently in and out of jail. His grandfather worked as a fruit seller while his grandmother struggled to care for him and his younger brother, who was mildly autistic. He had been asked to leave a centre managed by another operator as he was displaying bad behaviour.” MFS was approached to take him in and the case was referred to us for assessment. We realised that the boy’s behaviour can be attributed to the stress he was feeling at home. “The family was barely getting by and the boy had no books or toys. So when I met the boy to give him some presents leftover from a Christmas event, he was overjoyed and gave me a big hug. I realised then that something not so significant to me can make a big difference to someone else.” “While we give a lot for this job, it is also very enriching for us because we know we are making a difference to young lives,” said Ms Kuan. MS JENNIFER KUAN, CHILD ENABLING UNIT, NTUC FIRST CAMPUS *The Bright Horizons Fund believes that no child should be deprived of a quality preschool education. It offers financial and learning assistance to children whose families require help in the areas of school fee subsidies as well as learning support programmes like Read to Reach. 229 Mountbatten Road, #02-08 Mountbatten Square, Singapore 398007 Tel: 6509 7888 Fax: 6509 6323 Website: www.ntucfirstcampus.com LABOUR MOVEMENT ANNUAL 2014 100 SOCIAL ENTERPRISES A Worthy Cause MR TERENCE TAN’S FACE IMMEDIATELY LIGHTS UP whenever the topics of food and cooking are mentioned. Starting out as a chef with NTUC Foodfare Co-operative Limited, he rose through the ranks and is now currently the Area Manager of its Institutional Catering Division. His passions — coupled with the opportunity to contribute to society — is what keeps him motivated over the years. “I believe in good karma — when you do good, good things will come your way. My team and I share this outlook as the social cause gives us the drive to do our job well,” said Mr Tan. Being part of the Operations team spearheading the Rice Garden project, a social outreach programme initiated to provide highly affordable nutritious meals starting from as low as $1.99, Mr Tan visits the stalls on a daily basis to train the staff as well as to ensure that the food being served is of consistent taste and quality. While food tasting might sound like a dream job, it does get a little mundane when done daily but he does it anyway. The crowd there appears to be cost-conscious and want to save whenever they can, so we ensure that our food caters to all segments we serve.” MR TERENCE TAN, AREA MANAGER CATERING DIVISION, NTUC FOODFARE CO-OPERATIVE LIMITED Mr Tan also shared that his team faces a number of challenges, from staff management and manpower issues to menu planning to reducing wastage and minimising food costs. While making his rounds, he makes it a point to observe customers’ dining habits and converses with customers on their taste and preferences. This valuable feedback goes a long way to help him improve the menu. “I take these challenges head-on. The planning of the daily menus might take extra work but is especially important to ensure that the food choices cater to the tastes of the customers at the respective locations,” he said. He is glad to see Rice Garden serving customers ranging from students to the young working crowd as well as the older workers — all of whom can benefit from the affordable options or the concessionary price of $1.99 when they present their cards. 10 Senoko South Road Singapore 758097 Tel: 6757 0330 Fax: 6752 8411 Website: www.foodfare.com.sg Pantone 1788C 0c 84m 88y 0k Pantone 423C 0c 0m 0y 44k Giving Peace Of Mind IN AUGUST 2013, NTUC Income Insurance Cooperative Limited launched SpecialCare (Autism), an insurance plan specially designed for children and young people with autism. In so doing, NTUC Income became the first insurer in Singapore to voluntarily offer insurance coverage for this segment of the community that is normally denied coverage. While the risks associated with autism are still being studied, NTUC Income saw the need to have insurance for this community with special needs. The team from NTUC Income, led by Ms Annie Chua, Senior Manager, Personal Lines, consulted with the Autism Resource Centre Singapore [ARC(S)] and its members to better understand the condition and the profile of children and young people with autism. Following this, NTUC Income came up with the SpecialCare (Autism) policy that provides coverage for medical expenses due to accidents and the most common infectious diseases. Parents of children with autism welcomed SpecialCare (Autism). The special needs segment is an area most commercial insurers will not explore.The pool is small, the risks are uncertain and the effort required is significant.” MS ANNIE CHUA, SENIOR MANAGER, PERSONAL LINES, AUTISM RESOURCE CENTRE SINGAPORE “Parents like me have been frustrated by the blanket denial of insurance coverage for our children in the past. SpecialCare (Autism) is a great start; it gives parents peace of mind knowing that our children will be covered in the event of an accident at work or when they are travelling. This is especially needed as we help them become more independent. I cannot overemphasise the importance of this initiative that NTUC Income is taking — it’s a major step in the right direction,” said Mr Jamil Amin, father of Mohammad Amin who has autism. As at February 2014, some 350 children and youths are now insured with SpecialCare (Autism). “We are glad that this policy is able to provide some financial relief to families of children and youths with autism in the event of an accident. It gives us great satisfaction knowing that we are making a difference to the lives of these children and youth,” said Ms Chua. 75 Bras Basah Road NTUC Income Centre Singapore 189557 Tel: 6788 1777 / 63INCOME Fax: 6338 1500 Website: www.income.com.sg LABOUR MOVEMENT ANNUAL 2014 102 SOCIAL ENTERPRISES Transforming Lives MR SOH THIEN THU HAS TRANSFORMED THE LIVES of many of his students. The Consultant Trainer for Next U, the executive education subsidiary of NTUC LearningHub (LHUB) Private Limited, is a Cisco Certified Network Professional (CCNP) who lectures on planning, implementing, verifying and troubleshooting local and wide-area enterprise networks and works collaboratively with specialists on advanced security, voice, wireless and video solutions. He believes it is important for his students to grasp key concepts and establish a solid foundation of the course. To help achieve that, he goes the extra mile by developing his own course worksheets, sets quizzes and homework outside of the standard curriculum. Yes, I am their trainer and they are learning from me. But I am learning from them as well and they can influence me.” MR SOH THIEN THU, CONSULTANT TRAINER, NEXT U As networking courses involve much hands-on practice, Mr Soh often stays back with his students after class to allow them to have more practical sessions and raise questions. His dedication and passion for his job has also earned him many compliments from his students. Some of these include “the lecturer is most professional” and “the lecturer is highly recommended — very skilled and dedicated in teaching.” Beyond training, Mr Soh also gives guidance and inspires his trainees to continuously upgrade themselves. One of his success stories is Lennet Tham who attended a basic technical course while studying for his N Levels part-time and working as a draftsman in a construction company. However, due to his lack of proficiency in the English language, Lennet stopped short of taking any of the exams offered in the course. Mr Soh encouraged him to sign up for English courses at the British Council and take up the Workplace Literacy programme with LHUB. Mr Soh also recommended Lennet to take up fundamental IT courses at the ITE so as to bridge the gap between his technical and academic knowledge. Lennet was eventually awarded the “Outstanding Graduate Award” for his efforts in the National Institute of Technical Education Certificate (NITEC) courses. He then proceeded to take up a Diploma in Infocomm Technology at Nanyang Polytechnic and emerged one of the top students upon graduation. 73 Bras Basah Road, #02-01 NTUC Trade Union House Singapore 189556 Tel: 6336-LHUB (5482) Fax: 6486 7823 Website: www.ntuclearninghub.com Touching Lives, Fulfilling Dreams MS RAIN PANG joined NTUC Link Private Limited as a Marketing Manager in February 2013. She was hoping to work at an organisation that is socially responsible, cares for its staff, and gives her the opportunity to make a difference in the lives of others. She was not disappointed. After more than a year with NTUC Link, Ms Pang feels that the company places priority on creating a culture of care — not only for NTUC members but for employees as well. Besides iMedicare which takes care of employees’ medical expenses for both outpatient care and hospitalisation, NTUC Link also has staff birthday leave, maternity ward subsidies, flexible benefits, vacation allowance and a subsidy for booking chalets. The company also organises regular local gatherings and overseas trips to foster camaraderie among staff. These great staff benefits are certainly something Ms Pang never expected from the company. In March 2014, the company offered all confirmed staff an annual subsidy for NTUC union membership fees. This is in line with the company’s core value of care and will enable staff to enjoy the comprehensive array of union membership benefits and privileges. Ms Pang feels her role has been particularly fulfilling. She is happy in the knowledge that what she does actually goes to caring for the community and touching the lives of others. In late October 2013, Ms Pang launched a ‘Wish Upon a Click’ campaign where NTUC Link fulfilled three wishes with the highest number of votes made by members of the public on the Plus! Facebook page. One of the winning wishes was made by Mr Tan Eng Kiong. He wished for a Samsung Galaxy Note 3 for his wife who is hearing-impaired in the hope that the phone could help her better communicate with people and be connected with the society. “This was really fulfilling. It was a great community initiative that coincided with the Christmas season and we had intentionally launched it before the season of giving. Some even wished for canned food and daily necessities to be sent to the underprivileged community. It was really sharing the joy of love with our community and members,” she said. Ms Pang hopes to create more engaging and rewarding campaigns that can bring further benefits to the Plus! members as well as the community. Her experience in NTUC Link has reaffirmed her conviction that her role is a fulfilling one, and it makes her more determined to continue to initiate programmes that make a difference in the lives of others. 73 Bras Basah Road #06-01 NTUC Trade Union House Singapore 189556 Tel: 6223 5225 Fax: 6327 5640 Website: www.plus.com.sg LABOUR MOVEMENT ANNUAL 2014 104 SOCIAL ENTERPRISES Serving And Leading SENIOR PHARMACIST PARRY ZHANG’S job does not stop at prescribing medications, giving health advice and managing the Unity store he works in at Simei. He is also in charge of the community pharmacist-led Sweet Spot programme, a joint collaboration between NTUC Unity Healthcare Co-operative Limited and the National University of Singapore (NUS) Department of Pharmacy, to better manage the condition of diabetic patients. “A common misconception that people come in with is that diabetes can only get worse and they will eventually need dialysis. They also feel that they will need to cut out anything that is remotely sweet from their diet,” he said. Mr Zhang shares that this is not true. He said that a diabetic patient can lead a normal life with a well-managed condition. This is where his role as a Consultant Pharmacist comes in. We take care of the patients holistically. In addition to diabetes, we also manage hypertension and hyperlipidemia (abnormally elevated levels of any or all lipids and/or lipoproteins in the blood).” MR PARRY ZHANG, SENIOR PHARMACIST, NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED A typical session in the Sweet Spot programme consists of checks for medication adherence, evidences of drug therapy and identifying of medication-related problems, where appropriate. Mr Zhang will also go through daily blood sugar readings with the patient and help him/her identify the factors that cause the blood sugar levels to spike too high or dive too low. Under his care, patients have seen tremendous improvement in their health conditions. Mr Zhang is also one of the selected participants in Unity’s first leadership programme which was launched in 2013. It is one of the core programmes the co-operative is investing in to develop its future generation of leaders and is an important pillar in sustaining its continuous growth and expansion. This year-long leadership programme consists of a series of internal and external training in areas such as presentation skills, leadership skills, team bonding as well as learning visits to other companies to understand how they run their businesses. “I’m very happy to be selected to participate in this programme and thank the company for giving me this opportunity. I believe I will benefit from this programme and I hope to continue to contribute to the success of the company,” said Mr Zhang. 55 Ubi Avenue 1 #08-01Singapore 408935 Tel: 6590 4300 Fax: 6590 4389 Website: www.unity.com.sg C 62 M 98 Y 9 K 45 C 18 M 100 Y 4 K 17 C 14 M 71 Y 0 K 0 NTUC Sub-brands: Pantone® 376C (Light Green) for the symbol “U” C 50 M 0 Y 100 K0 Pantone® 3415C (Dark Green) for the symbol “LIVE” C 100 M 0 Y 91 K42 U family CMYK Pantone® Cool Grey 11C (Grey) for the symbol “THE GOOD LIFE” C 0 M 0 Y 0 K 75 CMKY C:0.0 M:70.0 Y:100.0 K:0.0 WDS CMYK CMKY C:0.0 M:100.0 Y:10.0 K:0.0 Opening up a world of 4Ps — Protection, Progression, Placement and Privileges — for U. W Be or tte k er r W Be s or tte k r e rs IL ES EG IL RI V P N O SI RE S G O When the going gets tough, bring the tough to your union. Invest in education – we heard it pays good interest! TE O PR When the going gets tough, bring the tough to your union. Invest in education – we heard it pays good interest! r tte s Be ve Li r tte s Be ive L PR N O TI C TE O PR O G RE SS IO E B E B Nm e m e pl tte pl tte oy r oy r er er s s C us Bet t omter C B er us et s t omter er s r tte s Be b Jo r tte s Be ob J r re r re tte o tte o Be ap Be ap ng ng Si Si PR TI C N O Ec Be Ec Be on tte on tte om r om r y y IV PR All work and All work no and no Climb ladders theofladders of play? Time play? to Time to theClimb NTUC’s NTUC’s Progressive change that change with that with Progressive Wage today! Model today! Power of Power U – Wage of U – Model www.powerofu.sg! www.powerofu.sg! r r tte es tte es Be ag Be ag W W Workplace Workplace woes? woes? Find the right Find job the right job We’ll helpWe’ll you turn help youfor turn you atfor you at the negative the into negativeNTUC’s into e2i. NTUC’s e2i. a positive.a positive. ES EN T Gain better skills for a better job. Make a life while making a living. Stretch your dollar with Make a life while NTUC’s Social making a living. Enterprises! Stretch your dollar with NTUC’s Social Enterprises! EG PL PL A A C C EM EM EN T Gain better skills for a better job. Assembly Instructions Step 1: Trim the paper cootie catcher to a square. Step 2: With the text side facing down, fold up all four corners of the cootie catcher. Step 3: Does it look like this? If not, go back to step one and start over. Step 4: Flip the paper over and fold up all four corners again. Step 5: Does your cootie catcher look like this? If no, go back to Step 1 and start over. Step 6: Fold in half as shown. Step 7: Place your fingers under the four paper flaps and work the device back and forth to form creases. Step 1: Trim the paper cootie catcher to a square. Step 2: With the text side facing down, fold up all four corners of the cootie catcher. Step 3: Does it look like this? If not, go back to step one and start over. Step 4: Flip the paper over and fold up all four corners again. Step 5: Does your cootie catcher look like this? If no, go back to Step 1 and start over. Step 6: Fold in half as shown. Step 7: Place your fingers under the four paper flaps and work the device back and forth to form creases. Scan the QR code to watch a video on how to fold your own Cootie Catcher. Labour Movement Annual 2014 Labour Movement Annual 2014 National Trades Union Congress NTUC Centre 1 Marina Boulevard Level 10 One Marina Boulevard Singapore 018989 Tel: +65 6213 8000 Fax: +65 6327 8800 www.ntuc.org.sg
