SageCover Extra

SageCover Extra
Looking for
integration
with your
GmailTM?
Need to
find customer
information
quickly?
Your guide to what’s new in
Sage ACT! 2012
Want to
access customer
information
on the
move?
Always
writing notes
and ‘to do’
lists?
Sage ACT! 2012
Gives you the answers
As part of your SageCover Extra membership, you receive
automatic upgrades to the latest version of the Sage ACT!
software. We have just released Sage ACT! 2012 so look out
for your copy if you haven’t already received it!
Sage ACT! 2012 helps you to work smarter and faster so you
have more time to focus on building strong and valuable
relationships.
With improvements and new key features you will always
have the important answers about your customers at
your fingertips – no matter where you are. Armed with a
complete picture of your customers’ needs, you can make
important decisions with confidence and continue to grow
your business.
Here’s a preview of some of the exciting new features
included in your upgrade of Sage ACT!.
Technical Support
0845 111 55 55
Account queries
0845 111 66 66
Email Support
support@sage.com
Web Support
www.sage.co.uk/support
Sage ACT!
helped Posture People
find the answers
“It’s vital to have a way of keeping track of customers and managing
your relationship with them. We wanted to move away from managing
our customers with a clumsy Excel spreadsheet and find a way to track
sales opportunities, create effective mailings, segment and select customers
for specific marketing campaigns and be able to quantify their success.”
Jo Blood
Company Director
Posture People
What’s
new in
Sage ACT!
2012
Want to
ACT!VATE
new services?
Discover New Sage Connected Services for ACT!
Sage Connected Services for ACT! gives you access to powerful business services without
leaving your Sage ACT! software. This means it’s easy to find and manage your existing services, such as Sage
E-marketing and Sage business information services or sign up to new ones, with no interruption to your business.
New Sage ACT! Connect
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Access up-to-date business and customer
information from Sage ACT! wherever you are.
New Sage ACT! Connect, is an online and mobile
service that delivers your contacts and calendar to
popular smartphones*, tablets such as iPads®,
and your laptop via supported web browsers†.
With Sage ACT! Connect, your contact details,
notes, history, meetings, and activities are stored
and backed up in the cloud. And not only will you
have access to Sage ACT! details but you can keep
your Google® and Yahoo!® contacts in Sage ACT!
Connect too.
Plus as a SageCover Extra member you’ll receive
this service for free**.
Also included as part of Sage
connected Services for ACT!:
Sage E-marketing for ACT!††
Sage Business Information Services for ACT!††
*Supported smart phones: Blackberry®, Windows Mobile®, Android,
**One user for 12 months (only available at point of purchase/renewal)
†Supported web browsers: Internet Explorer®, Google ChromeTM, Firefox®, Safari
††Additional charges apply
Manage your
customers on the move
with Sage ACT! Connect
To register for the service
call us on 0845 111 66 66
ACT!ON
and have easier access to customer
ACT!VITY?
Need to keep track of every
New Scratchpad – The virtual desktop notebook
New Google® Integration
Free yourself from the clutter of sticky notes and scrap paper with
the new Sage ACT! Scratchpad. Taking notes, writing to-do lists
or quickly jotting something down is now easier and more reliable
than using paper. With Scratchpad you can avoid duplication or
loss of important information and can quickly locate and prioritise
work – ensuring all your notes are actioned. Plus, with just a few
clicks you can push notes from Scratchpad straight into Sage
ACT! creating activities and tasks and even assign them to people.
Synchronise Sage ACT! 2012 with GmailTM and Google®
contacts and calendars to ensure you always have access to the
information you need. When you send and receive emails from
GmailTM, Sage ACT! will keep a history so you have a complete
picture of your communications with customers all in one place.
Plus, if you can’t get an internet connection you can still view your
GmailTM, contacts and calendar information through Sage ACT!
New Easy Installation
The simple integration and synchronisation between Sage ACT!
2012 and Sage 50 Accounts 2012 means you can easily access
complete up-to-date financial and contact information for every
customer – all in one place. This helps you to import customer,
supplier and product information quickly into Sage ACT!, drill
down and view detailed order and invoice information and
convert Sage ACT! opportunities to a Sage 50 Accounts sales
order or invoice.
With clear, simple steps, updates on what’s being installed
and how long it’s going to take, setting up new Sage ACT!
2012 means reduced interruption to your business. Importing
information is also more straightforward and any import errors can
be quickly resolved.
New Universal Search
Find information quickly and easily with our new powerful search
tool. Universal Search not only searches your Sage ACT! database
but also documents attached to contact records like Word or
Excel® files. With handy filters and direct access to the results you
want, Universal Search makes searching 30% quicker than before.
IMPROVED Sage 50 Accounts Integration
We’ve extended
our opening hours
for our SageCover
Extra members.
SageCover Extra
Our lines are now
open 8am-6pm*
SageCover Extra gives you the confidence that your software is
constantly up-to-date and that your business is benefiting from the
very latest advice and expertise.
Contact Us:
Call our UK technical support team
on 0845 111 55 55 or for account
queries call 0845 111 66 66
Don’t forget that you receive software upgrades as part of your SageCover
Extra membership, so watch out for your Sage ACT! 2012 software arriving soon.
Here’s a reminder of what else you receive as part of your SageCover Extra membership:
Priority Telephone Support: We’ll answer your calls as
a priority.
Extra business support: Access our online library for
practical advice on a variety of business topics.
Call Back: You can choose to have an expert call you back
if we don’t answer in 90 seconds.
Ask Sage: Need to know how to share your database over
a Local Area Network? Or want to know how to safely back
up your Sage ACT! data? Ask Sage, our online service, has
over 6,000 answers to frequently asked questions about your
software.
Remote Support: We can access your PC remotely to show
you how to solve queries.
Email Support: When you email your queries and technical
questions to our experts, you can read their answers in your
own time.
Layout Design Service: Give your software its
own unique identity with our layout design service £100 per layout (usually £395).
Report Design Service: Reports are a great way
to measure the success of your business via sales
and marketing - £100 per report (usually £395).
News and Information: Our Solutions magazine brings you
business news, information, time-saving hints and tips and
the lowdown on business issues every quarter.
Email us at support@sage.com
and our team aim to respond within
24 hours
Visit our support area online
www.sage.co.uk/support
When you contact us, don’t forget to quote
your Sage ACT! account number so that we
can put you through to the right person quickly
Free Password Decode: Our experts can quickly and easily
decode your password should the need arise.
* Monday to Friday, Except Christmas Day, New Year’s Day and UK Bank Holidays
Mr AB Sample
Sample Company
Sample Business Park
Sample Town
Sampleshire
SA1 2SA
If you would like this information in an alternative format, please contact Customer Care
on 0845 111 66 66 or email access@sage.com so we can consider your request.
sage (UK) Limited, North Park, Newcastle upon Tyne, NE13 9AA
www.sage.co.uk
If undelivered, please return to Sage (UK) Limited, Doncaster DN55 1SG
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Information correct at time of print.