7. New Technology

Innovative Practices of
Libraries in Southeast Asia:
A 10-year Study of Exciting,
Exciting Best Practices
John Hickok, MLIS, MA
Instructor / Librarian
California State University
Fullerton,, California,, USA
How did this research come to be?
How did this research come to be?
2005-2006 = research/travel grant on
library conditions in Asia
How did this research come to be?
2007-2015 = continued
visits & communication
The result:
hundreds of libraries evaluated!
l
Two disclaimers of this
paper/presentation:
Two disclaimers of this
paper/presentation:
1. The libraries showcased are only a sampling.
There are thousands of libraries in
SEA…so it is impossible to mention them
all.
all
 Libraries
Lib i visited
i it d
Two disclaimers of this
paper/presentation:
2. Since all libraries have different
economic circumstances, the libraries
showcased are not prescriptive
one size fits all solutions.
solutions
“one-size-fits-all”
1. Preservation/Conservation
1. Preservation/Conservation
Academic
1. Preservation/Conservation
Academic
Chiang Mai University (Thailand): scanning Buddhist texts
http://www.mekongpress.com/subregion/thailand/scanning-the-past/
1. Preservation/Conservation
Academic
National Univ. of Singapore: historic Chinese papers
http://libportal.nus.edu.sg/frontend/web/resources/library-initiatives/digitized-collections
1. Preservation/Conservation
Academic
University of Malaya (Malaysia): historic photos
http://ummemory.um.edu.my/ummemory/index.php/about
1. Preservation/Conservation
Public/School
1. Preservation/Conservation
Public/School
National Library of Laos: historic Lao writings
http://www.laomanuscripts.net/en/index
1. Preservation/Conservation
Public/School
National Library of Myanmar: historic palm leaves
http://www.nlm.gov.mm/index.php?option=com_library&view=library&cid=3&tid=0&Itemid=91&lang=en
1. Preservation/Conservation
Public/School
National Library of Indonesia: historic texts
http://www.pnri.go.id/KoleksiManuskrip.aspx
2. Resource Sharing/Networking
g
g
2. Resource Sharing/Networking
g
g
Academic
2. Resource Sharing/Networking
g
g
Academic
U. of Indonesia: union catalog all campus libraries
http://www.digilib.ui.ac.id/opac/themes/libri2/
2. Resource Sharing/Networking
g
g
Academic
Brawijaya U.: multi-catalog of campus libraries
http://www.digilib.ui.ac.id/opac/themes/libri2/
2. Resource Sharing/Networking
g
g
Academic
Eastern Visayas Library Network: consortium
http://groups.yahoo.com/group/evlibnet/
2. Resource Sharing/Networking
g
g
Academic
Provincial University Library Network (Thailand): consortium
http://groups.yahoo.com/group/evlibnet/
2. Resource Sharing/Networking
g
g
Academic
Indonesia: start of a union catalog (mix of academic & public)
http://groups.yahoo.com/group/evlibnet/
2. Resource Sharing/Networking
g
g
Public/School
2. Resource Sharing/Networking
g
g
Public/School
u-Pustaka Portal (Malaysia)…7 public libraries portal
http://www.u-library.gov.my/portal/web/guest/u-library_services
2. Resource Sharing/Networking
g
g
Public/School
Manila Pub. Libraries (Phil.)…4-library consortiuml
http://publiclibrariesconsortium.wordpress.com/
2. Resource Sharing/Networking
g
g
Public/School
Singapore Public Libraries: “Return on any branch”
http://www.nlba.sg/library-professionals/view/library-executive-programme-lep
3. Digital
g
Libraries
3. Digital
g
Libraries
Academic
3. Digital
g
Libraries
Academic
USM (Malaysia), VNU-HCMC (Vietnam): e-repositories
http://eprints.usm.my/view/types/ & http://www.vnulib.edu.vn:8000/dspace/
3. Digital
g
Libraries
Academic
Petra Christian U. (Indonesia): multimedia e-repository
http://www3.petra.ac.id/desa-informasi/index.php?lang=en
3. Digital
g
Libraries
Academic
A list of Southeast Asia academic libraries with e-repositories
http://aunilo.wordpress.com/repositories/
3. Digital
g
Libraries
Academic
GMU (Indo),
(Indo) VNU
VNU-HCMC
HCMC (Vietnam)
(Vietnam), St
St.Louis
Louis U
U. (Phil): proxy servers
http://lib.ugm.ac.id/exec.php?app=site&act=dblanggan ; http://gralib.hcmuns.edu.vn/resources_en/ ; http://libraries.slu.edu.ph/e-journals.php
3. Digital
g
Libraries
Public/School
3. Digital
g
Libraries
Public/School
Singapore Public Library: e-content (newspapers, encyc., etc.)
http://newspapers.nl.sg/ & http://infopedia.nl.sg
3. Digital
g
Libraries
Public/School
“TK Park” Public Library (Thailand): e-books, e-content, etc.
http://www.tkpark.or.th/tk/index.php?option=com_content&view=frontpage&Itemid=21&lang=en
4. Information Literacy
y Promotion
4. Information Literacy
y Promotion
Academic
4. Information Literacy
y Promotion
Academic
Instant Message Chat Reference assistance:
Ateneo de Manila University Library (Philippines)
U i
University
it off th
the Phili
Philippines
i
Dili
Diliman Lib
Library
University of Brunei Darussalam Library
Vietnam National University HCMC Nat. Sci. Library
Srinakharinwirot University Library (Thailand)
4. Information Literacy
y Promotion
Academic
University of Malaya (Malaysia): required Info. Lit. class
http://www.umlib.um.edu.my/fcontents.asp?tid=16&cid=27&p=5&vs=en :
4. Information Literacy
y Promotion
Academic
NTU (Singapore): many IL workshops, angromoted online.
http://www3.ntu.edu.sg/lib/LIP/programs.htm
4. Information Literacy
y Promotion
Academic
Royal U. of Phnom Penh (Cambodia): required IL classes
http://www.rupp.edu.kh/center/ls/lbservice/service.php
4. Information Literacy
y Promotion
Academic
Thammasat University (Thailand): training videos
http://www.youtube.com/watch?v=WhDyUQegHhk
4. Information Literacy
y Promotion
Academic
University of Brunei: training videos
http://www.youtube.com/watch?v=MZ1fXWGxVQs
4. Information Literacy
y Promotion
Academic
De La Salle University (Philippines): training videos
http://www.dlsu.edu.ph/library/tutorials/
4. Information Literacy
y Promotion
Academic
Ramkhamhaeng University Library (Thailand): training videos
http://www.lib.ru.ac.th/service/lib_itcorner.html
4. Information Literacy
y Promotion
Public/School
4. Information Literacy
y Promotion
Public/School
Singapore Public Library: multiple forms of Reference (SMS, etc.)
http://m.nlb.gov.sg/
4. Information Literacy
y Promotion
Public/School
Quezon City Public Library (Philippines): IM chat
http://www.qcpubliclibrary.org/askalibrarian.php
5. Reading
g Promotion
5. Reading
g Promotion
Academic
5. Reading
g Promotion
Academic
Ngee Ann Polytechnic (Singapore): reading contests/prizes
http://www.qcpubliclibrary.org/askalibrarian.php
5. Reading
g Promotion
Academic
Islamic University of Indonesia library: book fairs
http://www.uii.ac.id/content/view/1722/257/
5. Reading
g Promotion
Academic
International Islamic University of Malaysia: leisure reading areas
http://www.iium.edu.my/reading-areas
5. Reading
g Promotion
Public/School
5. Reading
g Promotion
Public/School
Singapore National Library: “Molly”
Molly e
e-bookmobile
bookmobile
http://www.nlb.gov.sg/Corporate.portal?_nfpb=true&_windowLabel=PRHandler_1&PRHandler_1_actionOverride=%2FIB
MS%2FcorpHomePR%2FcorpPRHandler%2Fdetail&PRHandler_1detailId=498&PRHandler_1mediaType=1&_pageLabe
l=Corporate_page_ne_pressreleases ; http://www.youtube.com/watch?v=yE16xywhz-M
5. Reading
g Promotion
Public/School
Indonesia National Library: “Pusteling” e-bookmobile
http://eprints.rclis.org/16497/
5. Reading
g Promotion
Public/School
HCMC (Vietnam) General Sciences (public) Library: “Reading Day”
http://www.gslhcm.org.vn/contents/su_kien_va_trien_lam/tin_tuc/tin_hoat_dong/2010/quy_2/ngay_hoi_doc_sach_2010?set_language=en&cl=en
5. Reading
g Promotion
Public/School
Singapore Public Library: trading card reading promotion for boys
http://www.pl.sg/PL.portal?_nfpb=true&_pageLabel=PlJustBrowseContentPage2&_content=QuestMain&_nfls=false
5. Reading
g Promotion
Public/School
Singapore Public Library: trading card reading promotion for boys
http://www.pl.sg/PL.portal?_nfpb=true&_pageLabel=PlJustBrowseContentPage2&_content=QuestMain&_nfls=false
5. Reading
g Promotion
Public/School
Penang (Malaysia) Public Library: international storytelling festival
http://seri.com.my/v3/index.php?option=com_content&view=article&id=120&Itemid=53
5. Reading
g Promotion
Public/School
Naga City (Philippines) Public library: “Rewards Program” for book use
http://www.naga.gov.ph/library/bestpractices110308.html
5. Reading
g Promotion
Public/School
Davao City (Philippines) Public Library: “book day”drawing 1700 people!
http://www.davaocity.gov.ph/citylib/view.aspx?type=1&id=11
6. Library
y facilities
6. Library
y facilities
Academic
6. Library
y facilities
Academic
UNIMAS & UTHM (Malaysia):
(M l
i ) 24-hour
24 h
reading
di rooms
http://www.cais.unimas.my/index.php?option=com_content&view=article&id=73&Itemid=405 ,
http://lms.uthm.edu.my/equip/elibrary/e_library_facilities.jsp
6. Library
y facilities
Academic
H U
Hue
University
i
it (Vi
(Vietnam):
t
) new “l
“learning-focused”
i f
d” R
Reference
f
area
http://www.lrc-hueuni.edu.vn/aboutE/about.htm
6. Library
y facilities
Academic
N
Nanyang
T
Technological
h l i lU
University:
i
it IInformation
f
ti C
Commons
http://www.cais.unimas.my/index.php?option=com_content&view=article&id=73&Itemid=405 ,
http://lms.uthm.edu.my/equip/elibrary/e_library_facilities.jsp
6. Library
y facilities
Academic
Si
Singapore
Management
M
t University:
U i
it Information
I f
ti C
Commons
http://www.las.org.sg/LSKLibrarySocLearn.pdf
6. Library
y facilities
Academic
U i
University
it off the
th Philippines
Phili i
E
Engineering
i
i Lib
Library: Information
I f
ti Commons
C
http://www.youtube.com/watch?v=0KLn9-cMe94 , http://uplibrarybulletin.wordpress.com/2010/03/08/college-ofengineering-librarys-the-learning-commons-facility-opens-on-march-18/
6. Library
y facilities
Academic
Ki Mongkut's
King
M
k t' U
University
i
it off T
Technology
h l
Th
Thonburi
b i Library
Lib
(Th il d)
(Thailand)
http://www2.lib.kmutt.ac.th/klinics/index.html , http://www.lib.kmutt.ac.th/klinics/doc/NetGen_KMUTTLIB.pdf
6. Library
y facilities
Public/School
6. Library
y facilities
Public/School
C b di school
Cambodia
h l lib
library: revitalization
it li ti b
by NGO d
donation
ti
http://www.ceefoundation.org/index.php?option=com_content&view=category&layout=blog&id=51&Itemid=97 .
6. Library
y facilities
Public/School
P i i l lib
Provincial
library iin Phili
Philippines:
i
new audiovisual
di i
l room
http://dipologcity.com/ZDNPublicLibrary.htm
6. Library
y facilities
Public/School
B
Bangkok
k k (Thailand)
(Th il d) Di
Discovery L
Learning
i Lib
Library: IInformation
f
ti C
Commons
http://www.youtube.com/watch?v=E_GMg3KZ1bk
6. Library
y facilities
Public/School
Sarawak State Public Library: Children’s Information Commons
http://www.pustaka-sarawak.com/Pustaka-Sarawak/our_services.php?do=children_infotheque
7. New Technology
gy
7. New Technology
gy
Academic
7. New Technology
gy
Academic
National University of Singapore: info guides directly to mobile phones
http://www.lib.nus.edu.sg/mlb/guides/mobile.html
7. New Technology
gy
Academic
Mahidol University (Thailand) Medical Library: QR-barcodes to links
http://www.medlib.si.mahidol.ac.th/
7. New Technology
gy
Academic
Nanyang Polytechnic Library (Singapore): SMS to find RFID books
http://www.las.org.sg/pa_cw.pdf ; http://library.nyp.edu.sg/portal/page?_pageid=40,1109592&_dad=portal&_schema=PORTAL
7. New Technology
gy
Academic
Gadjah Mada Univ. Library (Indonesia): SMS for book reservations/reminders
http://lib.feb.ugm.ac.id/blog/?p=18
7. New Technology
gy
Academic
9,600+
8,600
8,600+
8,500+
Incorporating facebook:
UP (Phil.), USU (Indo.), UM (Malay.)
/
7. New Technology
gy
Academic
Incorporating twitter:
UiTM (Malay), UST (Phil.),
/
Tham. (Thai)
7. New Technology
gy
Academic
Pannasastra U.(Cambodia) & Airlangga U.(Indonesia): new online catalogs
http://www.puc.edu.kh/library/mainfirst.html , http://otomasi.lib.unair.ac.id/
7. New Technology
gy
Public/School
7. New Technology
gy
Public/School
Quezon City Public library (Philippines): interactive website tour
http://www.qcpubliclibrary.org/libtour.php
7. New Technology
gy
Public/School
Singapore Public Library: Library designed for mobile phones
http://m.nlb.gov.sg/
7. New Technology
gy
Public/School
Perak State Public Library (Malaysia): using social media
http://www.ppanpk.gov.my/peraklib/index.php ; http://www.perpustam.gov.my/
7. New Technology
gy
Public/School
Naga City & Pandan Panay Public Libraries (Philippines): online catalogs
http://naga.gov.ph/library/onlinecatalog/index.html ; http://www.ladiosolibrary.org/?page_id=4
8. Technical / Processing
g
8. Technical / Processing
g
Academic
8. Technical / Processing
g
Academic
Silkaporn U. (Thailand): uses staff blogs, wiki’s, and RSS’s
http://www.snc.lib.su.ac.th/snclibblog/
8. Technical / Processing
g
Academic
Nanyang Polytechnic Library (Singapore): e-roster for library staff duties:
http://www.las.org.sg/pa_cw.pdf
8. Technical / Processing
g
Academic
Gadjah Mada U.(Indonesia): paperless office (PLO) staff communication
http://plo-lib.ugm.ac.id/
8. Technical / Processing
g
Public/School
8. Technical / Processing
g
Public/School
Kuala Lumpur Public (Malaysia): ID-tied registration & printing cards
http://www.malaysian-explorer.com/kualaLumpurLibrary.html
8. Technical / Processing
g
Public/School
Penang Public (Malaysia): RFID tags to its entire collection
http://www.upmraflatac.com/northamerica/eng/news/presscenter/2009/43_72708.asp
9. Marketing
g
9. Marketing
g
Academic
9. Marketing
g
Academic
UP (Philippines): library branding contest
http://uplibrarybulletin.wordpress.com/?s=contest
9. Marketing
g
Academic
UP Engineering Library (Philippines): “I love my Library” campaign
http://iluvmylibrary.blogspot.com/
9. Marketing
g
Academic
Bangkok U.
U (Thailand): library promo video contest & book fair
http://library.bu.ac.th/news/news/i_love_library/i_love_library.html
http://library.bu.ac.th/news/pictures/bulibfiar2010/bulibfair.html
9. Marketing
g
Academic
Khon Kaen U. (Thailand): subtly romantic library music video, over YouTube
http://www.youtube.com/watch?v=atWG0JrkjM4
9. Marketing
g
Academic
Brawijaya and Gadjah Madah U. (Indonesia): corporate sponsorships
http://www.pustakaindonesia.org/?p=170 , http://www.ugm.ac.id/en/?q=news/ugm-accepts-books-and-e-books-donation-sampoerna-foundation
9. Marketing
g
Public/School
9. Marketing
g
Public/School
Vientiane (Laos) Public Library: press coverage of grand opening:
http://www.accu.or.jp/appreb/02/02-02/02-02country/previous/prev_la.html#22
9. Marketing
g
Public/School
Marketing Vietnam’s improved public libraries: Gates Foundation funds
http://asiafoundation.org/in-asia/2011/09/07/unlocking-the-potential-of-vietnams-libraries/
9. Marketing
g
Public/School
Singapore school libraries: “Redesign your Library” contest:
http://www.straitstimes.com/BreakingNews/Singapore/Story/STIStory_790845.html
9. Marketing
g
Public/School
News story of Brunei public libraries:
http://bruneitimes.com.bn/news-national/2012/03/20/public-libraries-gear-more-activities-during-school-holidays
In conclusion:
In conclusion:
Y
Yes,
still
till huge
h
challenges…
h ll
In conclusion:
Yes, still
Y
till huge
h
challenges…
h ll
But exciting
g examples
p
of progress!
p g
Th k you
Thank
y