P.I.T. I.T. F.A.Q. - PIT - College Resource Website

Transcription

P.I.T. Student Technology Accounts
Students,
This handbook is a basic introduction to the operation of computers at P.I.T. Please keep it, so you
can review it later. Good luck with your studies at the Pennsylvania Institute of Technology.
TOP TIPS
1.
2.
3.
4.
5.
The Windows UserID/Email Address and the Student Portal ID are two different accounts
Capitalization is important for passwords
Entering an incorrect password three times will lock your account for 30 minutes
Save important school work and documents to the H: Drive
ALWAYS log off when you are finished with the computer.
Logging In:
1. Press the CTRL, ALT, and DELETE keys
simultaneously.
2. Click the “OK” button when presented
with our banner message.
3. Enter your username (09Smith123) in
the username field.
4. Enter your password in the password
field.
5. If this is your first time using a PIT
computer, see an instructor for your
initial default password.
6. Click the “Arrow Button” to log on!
SAVE THIS INFORMATION FOR LATER
Your Name:
__________________________________
Windows User ID & Email:
__________________________________@pit.edu
Student Portal ID (see page 6): __________________________________
Updated: July 3rd, 2014
Pennsylvania Institute of Technology – Student Technology Account F.A.Q.
Topics Covered in this Document
Contents
Passwords Guidelines................................................................................................................................. 3
To Change Your Password .......................................................................................................................... 3
Logging Off ................................................................................................................................................ 3
Emergency Messaging System .................................................................................................................... 4
Your Personal Storage Space ...................................................................................................................... 5
Email ........................................................................................................................................................ 5
Student Portal ........................................................................................................................................... 6
To Create a Student Portal Account ................................................................................................................... 6
To log on to the Student Portal .......................................................................................................................... 7
Student Portal Overview .................................................................................................................................... 7
To change your password .................................................................................................................................. 7
To register for classes online .............................................................................................................................. 8
How do I know which classes to register for? .................................................................................................... 9
To check your classes / schedule...................................................................................................................... 10
To view your grades ......................................................................................................................................... 10
To View Your 1098-T Information .................................................................................................................... 10
To add a payment method ............................................................................................................................... 11
To make a payment .......................................................................................................................................... 11
College Resource Website http://my.pit.edu ............................................................................................ 12
How do I connect to the school`s WIFI network? ........................................................................................ 13
How to set up my mobile phone to receive email from my PIT account? ...................................................... 14
e-P.I.T. Blended Learning .......................................................................................................................... 15
Ed Map Book Store .................................................................................................................................. 17
To access the ED Map website ......................................................................................................................... 17
Before you begin .............................................................................................................................................. 17
To register for an account ................................................................................................................................ 17
If you need help using Ed Map or encounter an issue with the bookstore website. ....................................... 17
General Troubleshooting .......................................................................................................................... 18
Over View of the P.I.T. Accounts you may be using as a Student
Network Login / E-mail
Student Portal
OpenClass
EDMAP
Used to: Log in the P.I.T. Computer, Access Webmail, access
other functions on the my.PIT.edu website.
Used to: Access the Student Portal or view your grades and
register for courses.
Used to: Take online/blended learning courses through
OpenClass
Used to: Purchase textbooks through the EdMap website
2
Passwords Guidelines
To ensure greater security, passwords must meet a minimum standard for complexity. This will help
prevent unauthorized use of your account through a “lucky guess.” Please use a mixture of
numbers, symbols, uppercase and lowercase characters when creating a new password. Also, make
your password at least six characters long.
1.
2.
3.
4.
5.
Ch1
Chair
chair1
Joseph1
Chair1
Incorrect – Too short
Incorrect – Missing numbers or symbols
Incorrect – Missing capitalized letters
Incorrect – Should not include your name
Correct! – A mixture of numbers or symbols, upper and lowercase
If this is your first time using a PIT computer, or your password has expired, you will receive a
warning that you must change your password. If you make a mistake, the old password will be
cleared from the box and must be re-entered.
To Change Your Password
1. Press the CTRL, ALT, and DELETE keys
simultaneously after logging in.
2. Select “Change A Password…”
3. Enter the old or default password if it’s
not already there.
4. Enter your new password.
5. Confirm password.
6. Click the “Arrow Button” to finalize!
Logging Off
ALWAYS log off when you are finished with the computer.
3
Emergency Messaging System
P.I.T. maintains an Emergency Messaging System (EMS) to notify you if there is an emergency, such
as school closure due to weather. It is important to keep your information up to date, so you can be
notified in the event of an emergency.
If this is your first time logging in, you will automatically be prompted to update your EMS record
shortly after logging in. Press “OK” to the EMS prompt and enter at least one valid phone number
and email address.
Updating Your Contact Information:
1. Open a Web Browser
2. Go to ‘http://my.pit.edu’
3. Click on the E.M.S. link.
4. You will then be directed to
my.pit.edu Login Portal.
5. Provide your P.I.T. Email for the
username field and password.
6. Update your contact information.
7. Submit
4
Your Personal Storage Space
P.I.T. maintains storage space on a server for students to save important documents and work. This
storage space is accessible over our network. Our computers see your personal storage space as a
drive. It is named “H:” for home directory. If you save work to “Documents” or “Desktop”, it is
only accessible on one computer. Work saved to the H: drive is accessible from any P.I.T.
computer on campus.
Accessing the “H:” Drive:
1.
Click Start.
2.
Select ‘Computer’.
3.
Click on the icon that says
“[Your UserID$] (\\pitstorage) (H:)”
Email
P.I.T. Provides an email account for everyone. Your email address is the same as your Windows
UserID, with the addition of “@pit.edu” at the end. You can access your email in two different ways.
If you use Microsoft Outlook version 2007 or 2010 from a P.I.T. computer, your profile should be
created automatically.
Webmail is another way to access your email, and is accessible from home as well. Webmail will
not work until you’ve completed your first login and selected a new password, as described on
pages 1 and 4.
Accessing Webmail
1. Open your Internet Browser.
Click on the ‘Webmail’ button
1. Enter your Windows Username and
Password in the required fields.
2. If you’ve forgotten your password,
there is a link on this page to select a
new one, once you’ve entered
identifying information.
3. Click the “Sign in” button to sign in to
your email account.
4. Once done please sign out by clicking
the “sign out” link. You should now be
logged out of your e-mail account.
5
Student Portal
The Student Portal is a web page integrated with our grading, billing and information systems. On
the Student Portal, students can check grades, registration, billing and more. It is important to
configure your access to the student portal, because we publish your 1098T tax information to your
account each year instead of mailing. Your Student Portal account does not exist until you, the
student, creates an account.
To Create a Student Portal Account
Before you create an account, you must have a valid email address on file. This e-mail address
needs to be supplied to your admissions representative.
Click on the ‘Student Portal’ button
3. Select “Create a New Account”
4. Enter your Social Security number in
the field provided.
5. Enter your First and Last Name in the
field provided.
6. Enter the City where you live in the field
provided.
7. Click on the ‘Next’ button.
8. Verify the email address on file for you.
9. At this point write down your Portal ID
10. Select a new password, and press
Submit
11. Check the email account you gave to
admissions. You will receive a link that
is required to activate your account.
Remember: Your Student Portal Account is not the same as your Windows/Email Account!
6
To log on to the Student Portal
Click on the ‘Student Portal’ button
3. Enter your portal ID (ie: ‘09dsmith’) in
the username field.
4. Enter your password in the password
field.
5. Click on the ‘Login’ button.
If you’ve forgotten your password, click “Forgot
your password?” and enter your Portal ID and
email address.
Student Portal Overview
Academics: Information on your grades, attendance, and registration.
My Profile: Personal Calendar, Change Password, Messages, and Contact
Information.
My Finances: Account Information, Online Payments, and Tax Documents.
My Documents: Download and Upload Personal Documents.
My Financial Aid: Your FAFSA.
FA Websites: Collection of useful Financial Aid websites.
Financial Sources: Collection of useful Financial Sources (Loans, Scholarships, etc.).
My Career: Resume, Job Search, and Employment Websites.
To change your password
1.
2.
3.
4.
5.
Open your Internet Browser.
Navigate to the Student Portal.
Click on “My Profile”
Click on the “Change Password” link.
Complete the form and click on the “Change
Password” button.
7
To register for classes online
1. Log on to the Student Portal.
2. Click on “Online Registration”
3. Select Enrolment and Term from the drop down menu, then click “Select”
4. Click on “Begin Online Registration”
5. The list of available course will open in a separate window.
6. Navigate through the list of courses.
7. To add the desired course, press the Plus box next to the course, and then click on the green
Add icon.
8. The course should appear at the bottom of the page.
9. Continue the process until all courses are added below.
10. To finalize the registration, select “Proceed to Final Step”
8
11. On the confirmation screen, select “Register / Drop”
Note: Student with Holds on their records (see below) cannot register for course
online. They need to be cleared by the party (either the Business Office or Financial aid)
that placed the hold on the account.
How do I know which classes to register for?
1.
2.
3.
4.
5.
6.
Log on to the Student Portal.
Click on ‘Academics’.
Click on ‘Degree Audit’.
Scroll down to “Course List”
Click “Show All Courses”
Note the course with the “Future”. These are the course you are required to take.
Note(s):
 To filter the list of required courses by semester, click on the semester links located in the
“Course Category Summary”
 If you unsure about what classes to register for, it is recommended that you speak with your
Academics Advisor before to attempt to register for the next semester.
9
To check your classes / schedule
2. Navigate to the Student Portal.
3. Click on any date on your calendar.
To view your grades
1.
2.
3.
4.
Navigate to the Student Portal.
Click on ‘Academics’.
Click on ‘Degree Audit’.
Click on ‘Unofficial Transcript’ to save
your grades as a PDF.
To View Your 1098-T Information
1.
2.
3.
4.
5.
6.
7.
8.
Navigate to “my.pit.edu”
Click on the “Student Portal” button.
Log on to the Student Portal.
Click on ‘My Finances’ in the left navigation menu.
Select ‘View 1098T’
Select the desired 1098T document (sorted by tax year).
The 1098T document will be displayed in a pop-up window.
10
To add a payment method
3. Click on ‘My Finances’ in the left navigation
menu.
4. Select ‘Make Payment Online’.
5. Select ‘Add a Payment method’
6. Complete the ‘Credit Card Info. Form’.
7. Click ‘Save’.
To make a payment
3. Click on ‘My Finances’ in the left
navigation menu.
4. Select ‘Make Payment Online’.
5. Click on the ‘I Accept ...’ checkbox.
6. Click ‘Continue’
7. Select a credit card from the ‘Make My
Payment From’ drop down box.
8. Enter the Card Verification number.
9. Enter the amount you need to pay.
(minimum: $50).
10. Click ‘Pay’ in the lower left corner.
11. Click ‘Confirm Payment’.
12. Once the payment has been processed,
you should receive a confirmation
email.
11
College Resource Website
http://my.pit.edu
The College Resource Website (http://my.pit.edu) is an online, internal resource that has been made
for our P.I.T. students. This website is designed as an information repository for events and services
on campus and portal gateway to
other network resources.
You can use the College Resource
Website to obtain information on:









E-PIT Resources
o Software Guide
o E-PIT Handbook
Academic Resources
o Tutoring Services
o Library Services
o Academic Support
Career and Transfer Resources
Financial Resources
Information on College Life
o Info. on our Honor
Society
o Info. On popular college locations
o Stories about our Student’s and their success
General School Information
Student Account Help
o Frequency Asked Questions
o Retrieve Student Account
o Resetting E-Mail Password
Links to the college’s other web applications (in the Upper Right)
o Student Portal
o Webmail
o OpenClass
o Ed Map
Links to ours social media network (at the bottom)
You are encouraged to check out the College Resource Website – it’s been made for you!
12
How do I connect to the school`s WIFI network?
1. Select “PITsecure” from your WIFI settings.
2. Enter your PIT username and password.
3. Accept our security certificate if warned.
4. And you’ll be connected to our secure WIFI!
13
How to set up my mobile phone to receive email
from my PIT account?
To Use a Mobile Phone with Your Email
1. Locate your mail application on your phone.
2. Create a new email account on the mobile phone.
3. Locate the account settings and set the following
(see below).
4. Let the device pair with your account.
**Note**
Each device has a different configuration screen and these options
may not be in the order as displayed on your mobile device.
Mail Settings;
Email/Username
Your full email address
Password
Account
(ie, 14smith1234@pit.edu)
Your current email account password
“Exchange” or “Microsoft Exchange”
Due to security reasons, our servers does not support POP3 or IMAP.
We only support Exchange (aka, Microsoft Push).
Server address
mail2.pit.edu
Use SSL connection
Yes
14
e-P.I.T. Blended Learning
e-P.I.T. is a blended online/classroom learning option that provides the convenience and the
flexibility that many students need in their busy schedules. Students will attend approximately 90
minutes of in-class learning per week per class. The balance of the class will be fulfilled via online
activities.
Instructors will use on-line learning tools such as discussion boards, videos, web sites, on-line
collaboration and other methods combined with traditional, classroom-based instruction. It also
provides the comfort of knowing that you will see your instructor on a weekly basis and that they are
available for face-to-face meetings.
Open Classroom is an online learning management system that students will use as they navigate
through their Blended E-Learning class. Class information, such as syllabi, files, assignments, grade
books, and discussion boards are part of the learning management system.
e-P.I.T. Tips / Trouble Shooting
Cannot access your OpenClass course.
If you come across a blank screen while trying to get into your OpenClass - make sure you`re opening
it in either Firefox or Chrome. Internet Explorer browsers are not fully supported.
OpenCourse Login Accounts
When you enroll in any OpenClass course, your student account will automatically be created by the
system.
From: "Do Not Reply "
Subject: "Account Activation"
Body: "A new account has been created for you by Pennsylvania Institute of
Technology….”
Your username will be your P.I.T. School E-mail Address, and the e-mail will provide a link that you
need to follow to set up your password. This step has to be completed before you can access
OpenClass.
Note: The P.I.T. I.T. Department cannot access or reset your OpenClass password. If you do not see
this e-mail or cannot access OpenClass, please notify your instructor no later than the first date of
class.
15
Enrolling for OpenClass Course
When the semester begins, students will automatically be enrolled in OpenClass and the will receive
an e-mail.
From: "Do Not Reply "
Subject: [BULK] You have been registered in a new Course!
Body: You have been enrolled as a(n) Student in [Course Name] by ….
If you do not see this e-mail or cannot find yourself enrolled in the proper OpenClass course, please
notify your instructor no later than the first date of class.
To reset your OpenClass password
1. Click on the “Forgot your password” link on the OpenClass login page.
2. Enter your Account Email Address (this is your PIT email address), then click “Send”
3. OpenClass will send you an email with instructions.
If the email doesn’t arrive, then check your junk mail folder. Note: The P.I.T. I.T. Department cannot
access or reset your OpenClass password. However, a link to resetting your password has been
provided on the login page.
If you are having trouble with OpenClass?
1. If you having trouble using OpenClass, then please visit the OpenClass Knowledge Base for
information on utilizing the application.
2. If you encounter a technical error which is preventing you from completing the assignment
online, then contact your instructor outside of OpenClass. This is so they can be made aware
of your situation and give you the proper chance to complete your assignment.
What software do I need to have on my computer?
In addition to running OpenClass in your internet browser, you could be required to watch lecture,
PowerPoint slide and submit assignment documents. In those cases, it is recommended that you
have access to one of the programs.
Word Processing
Spreadsheet Software
Power Point Slide Viewer
PDF Reader
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Adobe Reader [Free]
OpenOffice Document [Free]
OpenOffice Calc [Free]
PowerPoint Viewer [Free]
16
Ed Map Book Store
The ED MAP store front is the online bookstore website
where student can purchase textbooks.
To access the ED Map website
1. Goto the college resource website (http://my.pit.edu)
2. Click on the ED MAP link in the upper right corner.
Before you begin
1. You’ll need your student number and your school
email address.
2. To obtain your student number, you can:
a. Refer to your printed schedule.
b. Use the “Retrieve Student Account” form on
the College Resource Website (please see the
section: General Troubleshooting in this
document for more info).
To register for an account
1.
2.
3.
4.
5.
6.
Open your browser
Navigate to the Ed Map website (http://www.pitbookstore.com/)
Click on Register link, in the upper right corner.
Enter your School Email and Student ID number.
Click Submit
Complete the registration form and click submit, again.
If you need help using Ed Map or encounter an issue with the bookstore website.
1. Contact Ed Map customer support (customer_service@edmap.biz)
17
General Troubleshooting
When creating a new account in the student portal, my authorization has been sent to ‘na’ or it
states that no email is on file.
You do not have a valid email address in our student portal records.
1.
2.
3.
4.
5.
6.
7.
Open a web browser.
Go to ‘http://my.pit.edu’
Click on EMS
Login to the login portal using your windows id credentials.
Update your contact form to include an email address.
Click ‘Submit’, even if the form automatically enters valid information.
Wait about 30 minutes before entering the Portal.
I am unable to log on because my account has been locked out.
1.
2.
3.
4.
Ensure you are using the correct password.
DO NOT attempt another login, as this will reset the lock timer
Wait 30 minutes for the account to unlock.
If critical, contact your instructor regarding the issue.
I forgot my login/email password.
1.
2.
3.
4.
5.
6.
7.
8.
9.
Open a web browser.
Go to http://my.pit.edu/
Click on “Help” at the top of the page.
Click on the “Reset Email Password” link.
Enter your P.I.T. Email Address.
Enter your Date of Birth.
Enter the last 4 digits of your SSN.
Click “Submit” button.
Enter a new password twice, then click ‘Submit’.
When logging in I am told, "PIT Domain not Available."
Your computer does not have a reliable connection to the network.
1. Ensure that the network cable is securely inserted and there are link lights active.
2. If you have a laptop, bypass wireless access by using a network cable.
3. After ensuring the machine is correctly connected, reboot and try again.
18
How come I can’t log in to my student portal account?
There are a few reasons why a student might experience difficultly logging on to their student portal
account.
1) The most common reason is the fact that their student portal account ID is different from
their network ID.
To elaborate, the student's network ID is written as 10smith123, where their portal ID might
be 10jsmith. While the network ID can be used to access webmail, the computers on both
campuses and certain web-services (such as the Emergency Message System), it cannot be
used to access the student portal. The student portal is a separate entity.
If you want to know what your student portal ID is, please refer to this page
(https://my.pit.edu/ITHelp/RetrieveAccounts.aspx).
2) Since the student portal is a separate account, it has a separate password. This means it's
possible that a student forgot their password (which happens).
To reset your portal password, go to the student portal (http://students.pit.edu/) and click
'forgot your password'. Note: The site may ask for your email address. This may or may not
be your PIT email address. Often it'll be the email address that you gave to your admission
representative when you first enrolled to the school, which might be a gmail, yahoo or
hotmail account. So if the portal won't accept your PIT email, then try your personal email
address.
Retrieve Account Information
If you need to retrieve any of your account info (School Email
Address, Portal ID, Student Number)
1.
1.
2.
3.
4.
Open your browser.
Go to the College Resource Website (http://my.pit.edu)
Select the menu option “Student Account Help”
Select “Retrieve Student Accounts”
Complete the form and click Submit.
19

P.I.T. I.T. F.A.Q. - PIT - College Resource Website

Transcription

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