Finishing Stronger Together Finishing Stronger
Transcription
Finishing Stronger Together Finishing Stronger
Finishing Strong nger Together IN THIS ISSUE: INDUSTRY NEWS • CONFERENCE WRAPUP • NEW MEMBERS • PRODUCT NEWS VO LU M E 2 012 , I SSU E I I TOBIE F. McKOWN President & CEO tmckown@unitedgroup.com JEFF ALBRITTON Chief Financial Officer jalbritton@unitedgroup.com DEBBIE NORRED Senior Vice President Vendor Relations dnorred@unitedgroup.com Wynn Resort, Las Vegas, Nevada Photo by Sarah Harrison BOB KLIEF Vice President Sales & Marketing bklief@unitedgroup.com STACY JOHNSON Marketing Allowance Auditor sjohnson@unitedgroup.com SARAH HARRISON Director of Public Relations & Editor/Publisher of United Connects sharrison@unitedgroup.com TONYA FREEMAN Accounting Specialist tfreeman@unitedgroup.com President’s Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 2012 Conference Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Market Segment Committee Report . . . . . . . . . . . . . . . . . . . . . 18 Member News . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Product News . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Industry News . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 CHERYL MUSKUS Muskus Management Listing of Preferred Suppliers . . . . . . . . . . . . . . . . . . . . . . . . . .42 Database and Website Management cmuskus@unitedgroup.com Index of Advertisers United Connects is published four times a year by The United Group, 3121 Mercedes Drive, Monroe, LA 71201. (318) 387-9676 Magazine editor Sarah Harrison may be contacted at United Group satellite office: 302 Rainbow Drive, Staunton, VA 24401. (540) 248-0480 sharrison@unitedgroup.com Berk Wiper . . . . . . . . . . . . . . . . . . 16 IPG (Intertape) . . . . . . . . . . . . . .4, 33 Berkley Square . . . . . . . . . . . . . . . . 44 Marathon . . . . . . . . . . . . . . . . . . 40 Cascades Tissue Group/IFC . . . . . . . . 47 R3 . . . . . . . . . . . . . . . . . . . . . . . 32 Chase Products . . . . . . . . . . . . . . . 25 Royal Paper Products . . . . . . . . . . . 40 DDI System . . . . . . . . . . . . . . . . . . 27 Saalfeld Redistribution . . . . . . . . . . 45 ECi Maytech . . . . . . . . . . . . . . . . . 20 Step 1 . . . . . . . . . . . . . . . . . . . . 46 Eco Concepts . . . . . . . . . . . . . . . . 44 TaraTape . . . . . . . . . . . . . . . . . . . 25 Elkay Plastics Company . . . . . . . . . . 32 Verizon Wireless . . . . . . . . . 17, 26, 41 Golden Star. . . . . . . . . . . . . . . . . . 40 Wausau Paper . . . . . . . . . . . . . . . 21 Cover photos: dreamstime.com THE UNITED GROUP I ’ve been thinking a lot about teamwork lately. It’s only natural when you consider the Olympic spirit and pre-season football excitement in the air. But those aren’t the kind of teams I have in mind. I hope that each of you know that the team here at TUG JIM ALLEN Allen Packaging Company, Tustin, CA jallen@allenpkg.com (714) 259-0100, ext. 130 DAVID BRACALE is always working on your behalf. Whether you want help ironing out an issue with a vendor or have an idea for a new member benefit, we want to hear from you. In fact, we need to hear from you in order to give our best performance. You are also part of our team, you see, and a very important player. The effort that you provide in giving us honest feedback about the group — your constructive comments — can improve the Group experience not only for you but for all United Group stakeholders. Even in “individual” sports such as swimming or track and field, athletes work as part of a team to contribute to its overall success. And just as a superstar center can’t win the basketball championship all by himself, (bear with me here) a United Group member won’t have the optimal membership experience by looking out only for himor herself. I’ve seen time and again how active membership — attending the annual Conference, responding to surveys, suggesting improvements or additions to group benefits — contributes to a member’s bottom line success and strengthens the Group as a whole. You can improve your own “performance” by reaching out to other members, by serving on committees and attending events, and by sharing your triumphs and failures with other members. I know that member turnover is unavoidable, natural, and even healthy, but I’d hate to see anyone leave TUG simply because he or she can “get more” somewhere else. Maybe I’m an idealist, but why not stay and work so we can all get more? Continuing the team metaphor, please check page 24 for an introduction to our newest “teammate” at TUG, Tonya Freeman. Tonya is putting her bookkeeping and accounting skills to work as our new Accounting Specialist, and we believe she’s a good fit for TUG. She is very personable, and I know that members and suppliers will enjoy working with her. TUG’s website taskforce team has been collaborating for many months, and we will soon be pleased to unveil our new and improved website. TUG’s site will feature greater search functionality for members and visitors in addition to a new visual brand strategy. Our developer partners are award-winners in their field, and they have worked tirelessly to meet our every request, including a geo-location function and complete integration with TUG’s database. I’m confident you will be as pleased with the improvements as we are. Lastly, I’d like to reiterate Bill O’Meara’s invitation to join the team that will assemble September 20 and 21 in Lenox, MA for the 21st annual Northeast Regional Meeting (see page 23). This member event is informative, stimulating and fun, and those who attend get a sneak peek at the latest news and developments from TUG. So step up to the plate; who knows, you might hit a home run! ❚ Buck Supply & Distribution, Plattsburgh, NY dbracale@bucksupply.net (518) 561-4300 JIM CLAYTON Clayton Paper & Distribution, St. Joseph, MO jimc@claytonpaper.com (816) 676-7502, ext. 202 VINCE CLEARY, JR. Cantwell-Cleary Company, Landover, MD vcleary@cantwellcleary.com (301) 773-9800 THAD ELLINGTON PFS Sales Company, Raleigh, NC thad@pfssales.com (919) 829-1116, ext. 208 TOM FIELD Tomar Industries, Inc., Adelphia, NJ tfieldsr@tomarind.com (732) 780-2200, ext. 229 CURTIS HATHAWAY Hathaway, Inc., Waynesboro, VA curtis.h@hathawaypaper.com (800) 323-2138 TOBIE McKOWN The United Group, Monroe, LA tmckown@unitedgroup.com (318) 387-9676 RICHARD RIBAKOVE Mooney-General Paper Co., Hillside, NJ rribakove@mooneygeneral.com (973) 926-3800, ext. 1211 President and CEO Tobie F. McKown The United Group 3121 Mercedes Drive, Monroe, LA 71201 (318) 387-9676 • www.unitedgroup.com ADVERTISEMENT 3URXGO\0DGHLQ$PHULFD IPG’s ‘Made in America’ products give our customers peace of mind in knowing that they purchased a high quality product that will have a positive effect on the American economy. IPG ® has seven manufacturing facilities across the country that produce a wide range of products, including shrink and stretch films, air pillows, painter’s masking tape, duct tape, packaging tape, foil tapes and a host of specialty tapes like double-coated and specialty filament tapes. Buying IPG’s American-made products gives jobs not only to workers on the plant floor, but also to those in research and development, product and process engineering and Scan me! design, operations and maintenance, transportation, and testing. 800-474-8273 itape.com • info@itape.com Contact your IPG® sales representative for more information about our complete line of American-made products! Thanks to Our 2012 Conference Sponsors: President Tobie McKown delivering his remarks at TUG’s annual stockholder meeting. TUG staffers Bob Klief (left) and Cheryl Muskus conferring on the Conference floor. E Some Conference attendees enjoyed an excursion to the mighty Hoover Dam. ach year, The United Group’s National Conference takes place to provide opportunities for new and established partnerships and friendships to flourish, and to impart information about the Group and the distribution industry while including time for attendees to relax and have fun. Happily, the 2012 Conference in Las Vegas continued the tradition with productive Tabletop sessions, informative Market Segment breakout meetings, and fun activities and outings. Las Vegas offered something for everyone, from spectacular shows to posh shopping to — naturally — busy casinos. We hope that none of you walked away from the Conference empty-handed, regardless of how you fared on the gambling floor. ❚ Anchor Packaging The Andersen Company Berry/Covalence Plastics Cantech Industries Carlisle Sanitary Maintenance Products Cascades Tissue Group COACT Fortune Plastics Heartland Label Printers Heritage Bag Company IPG (Intertape) Jannel Manufacturing Kutol Products Laminations Lapaco North American Salt Co. NPS Paper Systems Inc. Polyair Primepak Saalfeld SCA Tissue N. America Storopack, Inc. Temperatsure, Inc. Verizon Wireless 5 TUG National Conference Welcome Reception Sunday, April 15, 2012 6 G reetings from Las Vegas 7 TUG National Conference Tabletop Meetings Monday, April 16 & Wednesday, April 18, 2012 8 Arco Industrial Sales (MS) and AMMEX (PS) Allied Shipping & Packaging (MS) and Primepak (PS) Atlantis Paper & Packaging (MS) and Peacock Products (PS) Ben Clements & Sons Carlisle Foodservice (PS) Dart Container Corporation (PS) Delaware Valley Packaging Group (MS) and Elkay Plastics (PS) Express Shipping Roo Polyair (PS) New London Tape Distributors (MS) and Oreck (PS) PIP (PS) and Associated Paper (MS) Snyder Paper (MS) and Greenline Transportation (PS) Standard Restaurant E Sabert (PS) Weatherford Office Supply (MS) and Lambskin Specialties (PS) Wrap N Pack (MS) and Republic Bag (PS) Solo Cup Company (PS) and Restaurant Equipment World (MS) TaraTape (PS) and Garr (PS) Berry Plastics (PS) and Shippers Supply (MS) Bocks Board Packaging (PS) and Kerr Paper & Supply (MS) m Supply (MS) and Garrett Paper Company (MS) and Sabert (PS) Jannel Manufacturing (PS) and Catko Distributors (MS) Equipment (MS) and Summit Paper Company (MS) and Berkley Square (PS) Tapeman (MS) and Alliance Rubber Company (PS) rett Paper (MS) Laminations (PS) and Cantwell-Cleary Company (MS) Broussard Paper Company (MS) and Wausau Paper (PS) 9 TUG 2012 NATIONAL CONFERENCE Golf Tournament 10 Team #1 (from left to right, all teams) Team #2 Team #3 Team #4 Barb Hietpas, Mary Field, Paula Stewart, Bonnie Gardner J.P. Hill, Ed Brownley III, Tim Green, Ed Brownley, Jr. Curtis Hathaway, Dan Doughtery, Tom Field, Gary Hietpas Jim Martin, Tobie McK Burton Farquharson Team #7 Jean Jobin, Jim Farrell, James Reinert, Gabe Carter Team #8 Dominic Rappazzo, Brad Walker, Steve Miller, Scott Stanford Team #9 Stephen Kiszely, Jr., Wayne Eddy, Paul Greenberg, Todd Murphy Team #10 Luciano Vargas, Jeff G Mark Julo Team #13 Mark Monts, Joe Iacona, Dean Blockowitz, Richard Ribakove Team #14 John Tharp, Wilcher Kerr, Patrick Tharp, Max Tharp Team #15 Brian Grant, Steve Coleman, Rick Rodriguez Team #16 Mark Frasco, Jim Jarbo Greenfield, Tony Evere Team #19 Todd Weidmaier, James Sterritt, Tom Jones, M. Dalpes Team #20 Jeff Iverson, Robert Stewart, Pat Marcanio, George Whitman Team #21 Ken Murphy, Joe Muskus, Alan Axelrod, Mark Cassese Team #22 Bumcho Shin, Insoo S Eidson, Bob Klief Kown, Jim Allen, Gurney, Jim Paris, oe, Larry ett Seok, Brandon Thank you to all of our golf Sponsors for your support! Anchor Packaging The Andersen Company Berry/Covalence Plastics Cantech Industries, Inc. Cascades Tissue Group Fortune Plastics, Inc. Team #5 Team #6 Lou Ray, Ron Jacobs, Jason Geck, Jim Laney Tod Serbrousek, Tom Hasley, Josh Crittenden, Steve Williams Heartland Label Printers Heritage Bag Company Intertape Polymer Group Kutol Products Laminations Lapaco North American Salt Company NPS Team #11 Patrick McKay, Greg Burke, Mike Lewis, Steve Bentley Team #12 Farrel Keen, Lee Wagtoner, George Pecho, Chris Lewis Paper Systems, Inc. Polyair Packaging, Inc. PrimePak SCA Tissue North America Storopack, Inc. Temperatsure, Inc. Verizon Wireless Team #17 Brian Cranford, Bob Jenkins, John Dolbeck Team #18 David Houser, Don Ricks, William Scott Ervin, Scott Brown Team #23 Julia Crump, Shonna Bisagno, Pam Stratton, Jackie Lewis 11 MEMBER Silver Monday, April 16, 2012 T he beautiful Wynn Resort in Las Vegas provided the backdrop for the 2012 United Group member and supplier awards banquet. Group President Tobie McKown served as master of ceremonies once again for a full house of handsomely-attired ladies and gents. Entertainment for the evening was provided by Dana Daniels, comedian and magician extraordinaire, and several audience participants. Top honors of the evening were awarded to Mooney General Paper Company (Member of the Year) and Carlisle Sanitary Maintenance/ Carlisle Foodservice Products. ❚ Fangu Amer 12 R STOCKHOLDERS MEMBER STOCKHOLDERS MEMBER STOCKHOLDERS r Medal Awards Gold Medal Awards Pinnacle Awards uy Brothers Wholesale, Inc. Charles Adams Combined Sales Tom Jones risource Industrial Supply Lou Ray and Eric Puhl Twin Ports Paper & Supply Mark Laskowski Co-Winners: Trio Supply Company and Paper Supplies Dan Bonk (Trio Supply); Sean Knight (Paper Supplies) Snyder Paper Corporation Bruce Spake Associated Paper, Inc. Marie Rainey and Ronnie Kent Pineland Paper Company Guy Branch Tarheel Paper & Supply Company Jim Martin 13 PREFERRED SUPPLIERS Silver Medal Awards Dart Container Corporation Jason Geck and Joe Iacona PAC Strapping Products Edwin Brownley, Jr. and Edwin Brownley III D&W Fine Pack Bob Griffith and Tony Botzo Polyair Packaging Kristyn Vinicky and Martin Gilvarg Pactiv Corporation Vince Farren Shurtape Technologies Charles Henry PREFERRED SUPPLIERS Gold Medal Awards PREFERRED SUPPLIERS Pinnacle Awards 14 MEMBER OF THE YEAR Mooney General Paper Co. Republic Bag, Inc. Key Compton, Chris Mayer and Steve Schroeder Andrea and Rich Ribakove Hillside, NJ SUPPLIER OF THE YEAR Carlisle Sanitary Maintenance Cascades Tissue Group Bob Jenkins, Jean Jobin, Bob Johns and Dennis Lion The Safety Zone Jeffrey Ignatuk Dawn Pappas and Dave Gudorf Oklahoma City, OK (headquarters) 15 %(5.:,3(5&219(57,1* 3$&.$*,1* 3URIHVVLRQDOFRQYHUWLQJDQGSDFNDJLQJRI '5&Ɣ6SXQODFHƔ$LUOD\Ɣ6FULPƔ+\GURHQWDQJOHGSURGXFWVƔ7LVVXH7RZHOLQJPRUH ³³:HKDYHWKHZLGHVW O OLQHRIZLSHUVLQ W WKHLQGXVWU\´ ADVERTISEMENT 3U &XV LYDWH/ W RP D 3D EHO FND JLQ J Ɣ-DQ6DQ Ɣ)RRGVHUYLFH )2/' Ɣ$XWRPRWLYH Ɣ*HQHUDO,QGXVWULDO 32383 Ɣ+HDOWKFDUH Ɣ0HGLFDO ([FHOOHQWFURVVRYHU ([FHOOHQWFURVVRYHU ZLWK.LPEHUO\&ODUNSURGXFWV ZLWK.LPEHUO\&ODUNSURGXFWV &(17(538// )/$73$&. (PDLOMHIIEHUN#EHUNZLSHUQHW 9LVLWRXUZHEVLWHDWZZZEHUNZLSHUFRP &DOOIRUSURGXFWLQIRUPDWLRQDQGVDPSOHV 3KRQHƔ)D[Ɣ7ROO)UHH%(5. ADVERTISEMENT Did You Know … The United Group is a Member of Golbon, a full service foodservice marketing group. Therefore, your company is a member of Golbon as well. One of Golbon’s Supplier Partners is Verizon Wireless. The list of the current member discounts is shown below. If you are interested in any of the programs below, please send an email to GolbonSupportWest@VerizonWireless.com. You will receive instructions on the three minute on-line contract process. Corporate Discounts 20% Monthly Access Discount for eligible plans and features* 10% Monthly Access Discount for machine to machine lines 25% Discount on Qualifying Accessories Waived Activation Fees $20 Unlimited Data Feature for Smartphones (access discounts do not apply) Free 250 text message feature (does not include pix/flix) $19.99 Unlimited PTT Plan, access discounts do not apply Employee’s Personal Line Discounts 18% Monthly Access Discount for eligible plans and features* 25% Discount on Qualifying Accessories *Plans $34.99 or higher and features $24.99 or higher for corporate lines and $34.99 or higher and features $24.99 or higher for employee lines when added to such plans are eligible for a discount unless disclaimed otherwise. Please contact your Verizon Wireless business specialist for additional information on products, pricing and services. Shonna Bisagno Global Enterprise Manager Shonna.Bisagno@VerizonWireless.com Mobile Phone: (208) 921-5548 Work Phone: (208) 921-5548 17 FOOD SERVICE COMMITTEE V iva Las Vegas. What a great turnout! Mark Frasco, president of COACT, was the guest speaker at our Foodservice Segment Breakout meeting. He talked about “How to Improve the Way You Are Doing Business.” After his speech, we asked the attendees to introduce Pete Hansen themselves and their companies Portland Paper & Supply including how many years they (503) 235-2355 have been in business and how pdxpaper@pcez.com many people they employ. This was a very enlightening component of our meeting. The question was posed about bringing Genpak on as a United Group Preferred Supplier. Bob Klief asked all members who purchase from Genpak to email him with the amount of their yearly purchases. We are increasing the size of the Committee so we will have all regions of the country covered. Foodservice is quite a diverse market segment due to different packaging and environmental regulations across the nation. We plan to hold a teleconference in June. Please contact me with your suggestions of new product lines or vendors. ❚ FOOD SERVICE COMMITTEE Chair: Pete Hansen, Portland Paper & Supply Company, Portland, Oregon Members: Lisa Garrett, Garrett Paper Company, St. Louis, Missouri J.P. Hill, Riverside Paper Supply, Newport News, Virginia Alan Hirsch, Bay Paper Company, Mobile, Alabama Richard Jewell, Finest City Paper Co., San Diego, California Rob Thomas, Camden Bag, Mt. Laurel, New Jersey We want to hear from you! Please share your company news with Sarah at sharrison@unitedgroup.com or call her at (540) 248-0480. 18 INDUSTRIAL PACKAGING COMMITTEE E veryone has heard the saying “What happens in Vegas stays in Vegas.” Well, that’s not always true. At The United Group’s Annual Conference, members and suppliers came together to reinforce existing relationships and develop new ones that I’m sure will flourish into meaningful business Stephen Kiszely, Jr. opportunities in each of our homeDelaware Valley Packaging towns. I trust everyone was able to Group take away something positive that (215) 638-8900 ext. 119 will pay dividends in the future. stevek@dvpg.com The Industrial Packaging Committee would like to thank those who joined our segment meeting; with over 65 members in attendance, it was one of our best turnouts to date. By extending our meeting to two hours, we were able to cover a number of topics including: a review of newly introduced suppliers, product segments and potential suppliers that our committee is currently pursuing and a lively discussion on best practices as it relates to social media. I want to thank all those who contributed to our discussions, especially Shelly Robinson of Allied Shipping & Packaging Supplies (ASAP). Shelley provided a detailed look into the success her company has enjoyed since utilizing Facebook, Twitter and other avenues to communicate news about ASAP to new prospects and existing customers. She also encouraged everyone to take the plunge, as social media is here to stay. We finished our segment meeting with an informative presentation by Mark Frasco from COACT. Mark led a discussion on innovative approaches that progressive companies are using to change their mindset towards sales, in order to build a competitive advantage in the marketplace. By listening to and learning a prospect’s buying system and motivations, your selling position will be stronger when they are ready to buy. Building meaningful relationships is the key to success and something that we can all learn from. Lastly, I want to thank Vince Cleary, Jr. for his dedication as chairman of the Industrial Packaging Committee and wish him continued success on TUG’s Board of Directors. Our committee looks forward to introducing new suppliers and services that will have a positive impact on the group. We encourage you to reach out to us with suggestions that will bring value to all of our members. ❚ JANITORIAL/SANITARY COMMITTEE A s I write this, we are fresh off our best-ever Conference Jan/San Segment meeting in Las Vegas. At that meeting we explored Web sales with presenting member Kirk Curtis of Michco, who provided a look at a different market. Kirk did an excellent job of presenting and Bill O’Meara sparked a lively discussion among Keene Industrial Paper Co. attendees. We intend to follow up (603) 352-6405 on this timely subject. As Kirk womeara@keeneindustrial. pointed out, “Waiting for your com completion to show you the value of the Web might not be your best strategy.” This message is relevant to all market segments, and we’ll be working with staff to spread the word. We also heard about a new United Group web search feature which allows members to look up other members who stock or service other maintenance equipment lines. This will be a great tool for both sales and service managers. The list will include ALL brands not simply official Preferred Suppliers. This is a work in progress so if you aren’t involved yet, please email me and we’ll get you signed up. My service manager has already used this and loved it! Mark Frasco of COACT Sales Synergy (a Preferred Supplier) provided an opportunity for attendees to look at how they approach sales growth and offered some different — and perhaps more effective — ways to pursue profitable new sales. Good stuff and worth a deeper look into what COACT has to offer. Keith Taylor-Sharp of EcoConcepts led a discussion about the evolution of the “green” movement. He offered some history on the hows and whys of the journey thus far and provided some insights into probable next steps. Finally, we had a lively discussion addressing the need for TUG to provide better, more acceptable towel and tissue vendors for members not being adequately served by existing Preferred Suppliers. This is a very complex problem, but we have made some inroads on a solution. The committee and United Group staff will continue to work on this and will periodically send updates through e-mail blasts. If you have input, please email us. This is a huge challenge that represents an equally huge opportunity. 2012 will bring a change in committee structure and focus. I will serve as committee chair through the 2013 Conference in San Antonio, at which time we will elect a new Chairman and a Vice Chairman for 2014. We’d also like to add three to five new members. The committee will continue to look at prospective vendors to evaluate whether they will be good additions to the group. We will also more pro-actively examine each of our product categories and assess the performance and service levels being provided by our suppliers. We’ll try to maintain the good and improve what could be better (an ongoing task). We will try to share all of this with you by e-mail and articles in United Connects magazine. Our goal is to strengthen the group, be more inclusive, and improve your bottom line! How can you help? Get involved! ❚ TUG 2013 National Conference APRIL 17–21, 2013 • JW MARRIOTT, SAN ANTONIO, TEXAS 19 ADVERTISEMENT Business Software Solutions Built Specifically for Jan/San and More Maytech Next Generation Maytech lets you: $OORZ\RXUFXVWRPHUVWRRUGHUDQGYLHZSXUFKDVHKLVWRU\RQOLQH 6HWXSGHOLYHU\LPPHGLDWHO\ZKHQRUGHUVDUHSXOOHG 8QGHUVWDQG\RXUFXVWRPHUV·EX\LQJKDELWVWRLGHQWLI\FURVVDQGXSVHOOLQJRSSRUWXQLWLHV 3ODFHDQGYLHZRUGHUVUHPRWHO\ $QGPXFKPRUH YES YOU CAN! Get Maytech Next Generation 2.0 today! Visit www.ECiSolutions.com/MaytechCAN Call 800.959.3367 ext. 66500 ZZZ(&L6ROXWLRQVFRPLQIR#(&L6ROXWLRQVFRP ECi, Maytech and the ECi Red Box logo are trademarks or registered trademarks of eCommerce Industries, Inc. All rights reserved. ADVERTISEMENT WAUSAU PAPER IS ALL ABOUT SERVICE. WAUSAU PAPER IS ALL ABOUT YOU. Focused on building relationships with personalized sales and customer service expertise to move your business forward. XBVTBVQBQFSDPNtt!UPXFMBOEUJTTVF ASAP Find A True Partner In Pregis A fter years of working in a tenuous situation with incumbent Sealed Air Corporation, Allied Shipping & Packaging Supplies (ASAP) sought out a new protective packaging partner that shared its core values of trust, integrity, accountability, and teamwork. After a thorough review of the products, equipment, service platform and, most importantly, the people, ASAP decided to team up with the Pregis Corporation and made the switch in the first quarter of 2012. The decision to “FLIP” the business was carefully evaluated, weighing the potential risk with current customers against the ability to increase market share and develop a growth focused, mutual partnership. In the end, the decision was overwhelmingly in favor of flipping the foam‐in‐place, protective packaging materials, inflatable and paper systems to Pregis. Having successfully implemented several of these “FLIPs” using a proven project management approach to ensure all details are followed through to completion, the Pregis team was well prepared to execute the transition working alongside the ASAP organization. The result was extremely positive! ASAP has found that most customers actually prefer the Pregis IntelliPack system over the Sealed Air foam‐in‐place systems, increasing customer satisfaction and breathing new excitement into a mature product category. The transition has also created new focus on the overall protective packaging category, primarily due to the teamwork and trust developed between ASAP and Pregis. This is proving to be a springboard for developing new business opportunities and growth for ASAP and Pregis in 2012 and beyond. ❚ Geami Finds South And Southwest Channel Partner In Sigma Supply S hippers can now order GreenWrap, an eco-friendly, protective paper packaging solution, locally through Sigma Supply. Eco friendly protective packaging manufacturer Geami (www. geami.com) announces today that Sigma Supply (www.sigmasupply.com) has been appointed a Channel Partner for the South and South West regions of the United States. Geami’s channel partner program further reduces the carbon footprint for the GreenWrap family of earth-friendly packaging materials by providing local warehousing for the inventory, which consolidates customer shipments. “Sigma Supply is very excited about this new opportunity to partner with Geami, who manufactures a truly great eco friendly product line,” said Scott Hamby of Sigma Supply. “GreenWrap is great to show to our old and new customers, because they have never seen anything like it before.” “Geami is thrilled to partner with the packaging products powerhouse Sigma Supply,” said Keith Furr, Channel Development Manager for Geami. “Sigma Supply provides complete packaging solutions and exceptional service and support to customers all across America. With Sigma Supply as a partner, GreenWrap solutions are now available anywhere.” For more information about the Geami Channel Partner Program, please contact Keith Furr at kfurr@geami.com or (919) 654-7702. ❚ www.sigmasupply.com • (501) 760-1511 www.asapi.com • (800) 537-2727 New Member Stockholders* ➤ All One Source Supply, Inc. 11 Milton Street, Brooklyn, New York 11222 (718) 609-9400 Moishe Grossman moishe@allonesource.com ➤ Camden Bag & Paper 114 Gaither Drive, Mt Laurel, NJ 08054 www.camdenbag.com • (856) 727-3313 Rob Thomas • rthomas@camdenbag.com ➤ Clean Rite Supply P.O. Box 467, Brookfield WI 53008 www.cleanritesupply.com • (414) 453-1900 Laura Cogan • laura@cleanritesupply.com 22 ➤ Heinrich Paper Company 1697 Licking Road, Zanesville, OH 43701 www.heinrichpaper.com • (740) 452-9682 Brian McGee • bmcgee@heinrichpaper.com ➤ Maral Sales & Paper Company 25 Slater Road, Cranston, Rhode Island 02920 www.maralsales.com • (401) 463-7300 Curtis Alves • curtis@maralsales.com ➤ Poly Express 318 McLean Blvd., Paterson, New Jersey 07504 www.polyexpress.com • (800) 843-7659 Bill Parlak • bparlak@polyexpress.com ➤ Dick’s Bar Supply 10800 S. La Cienega Blvd., Inglewood, CA 90304 www.tepperbarsupply.com • (310) 481-2126 Dick Bruno • dickbarsupply@yahoo.com ➤ Purchasing by Premier LLC 460 W. 34th Street, 5th Floor, New York, New York 10001 www.premiersupplies.com • (212) 947-1365 Sheldon Lehman slehman@permiersupplies.com ➤ General Sales of Virginia 3 Spring Street, Bluefield, VA 24605-1712 (540) 343-5756 Steve Stephenson • ecsjrwv@yahoo.com ➤ Renew Packaging Solutions 11375 Sunrise Pk Dr., Rancho Cordova CA 95742 www.renewpackaging.com • (916) 364-8800 Michael Cox • mike@renewpackaging.com ➤ Smith & Greene Company 19015 66th Ave S., Kent WA 98032-2181 www.smithandgreene.com • (425) 988-6623 Stephanie Otis stephanieo@smithandgreene.com ➤ Trendco Supply, Inc. 1236 Clough Pike, Batavia, OH 45103 www.trendcosupply.com • (513) 752-1871 Matthew Svensson matts@trendcosupply.com Stephen Svensson ➤ Tundra Specialties 3825 Walnut Street, Boulder, CO 80301 www.etundra.com • (888) 388-6372 Cara Schlarb • cschlarb@etundra.com Ryan Lewis • rlewis@etundra.com Tom McCarthy • tmccarthy@etundra.com *From January 1, 2012 – July 1, 2012 In Memoriam SEP. 20–21, 2012, CRANWELL RESORT, LENOX, MA (reprinted from the Watertown Daily Times newspaper) An Open Invitation To TUG’s Northeast Regional Meeting H E Homer J. Perkins omer J. Perkins, 87, passed away Wednesday, May 9, 2012 at his home under the care of Hospice of Jefferson County and his family. Mr. Perkins was born September 27, 1924 in Watertown, NY, son of Allen S. and Ida I. Zimmer Perkins. He graduated from Watertown High School. In 1943 he entered the United States Army becoming a solder with the 877th Combat Airborne Engineers. He received three bronze stars, four campaign ribbons and was an expert marksman with the Thompson Sub Machine Gun and the Colt Homer Perkins, former 45. He was honorably discharged in 1946. On February 17, 1946 he married Carolyn I. Cramer at the First Baptist Church in Watertown. Mrs. Perkins died April 30, 2011. President of Black River Paper Co. and father of Stewart Perkins Mr. Perkins was the president of the Black River Paper Company for 29 years until his retirement in 1989. Mr. Perkins was a former member of the First Baptist Church in Watertown and is a current member of the Adams Village Baptist Church. He was the past president of the Watertown Rotary Club, WPBS, Watertown City Board of Education, American Baptist Churches of NY State, the Fort Drum Chapter of AUSA and the LeRay Mansion Preservation Committee. He served on the boards of the Jefferson County Advisory Board, Salvation Army, Girl Scouts of America and Boy Scouts of American. Mr. Perkins was the Jefferson County Fire Coordinator for the City of Watertown, a member of the Masonic Lodge, Toastmasters, Jefferson County Jail Hearing Committee and was a certified instructor and driver for the Sea Shore Trolley Museum in Kennebunkport, Maine. ach year for the past 20 years we have held a Northeast Regional Meeting. Though it takes place in the Northeast, it is and has always been open to all members. Its purpose is to build relationships between members and provide a forum for new ideas and discussion of individual and Group issues and concerns. It is a positive, pro-active gathering aimed at finding solutions, not simply airing problems. We are proud to have spurred many TUG initiatives from inclusion of Re-De partners (in the early 90s) to recent upgrades to our website. We have always tried to supply something of value that “pays for” the trip, and attendees tell us that we’ve been successful. For the last several years we have included outside speakers to address the use of technology in business and the correct use of social media as a business tool. These have been tied to presentations and discussions of our evolving and improving website. Bill O’Meara, Keene Industrial Paper Co., former TUG Director This year our featured speaker will be Nathan S. Sachs of Blueprints for Tomorrow (www.blueprintsfortomorrow.com). Nate is a speaker of national prominence and will present a program titled “How to be in Business Today and Sleep at Night!” It will deal with the four “What Ifs?” that keep business owners lying awake at 2AM, staring at the ceiling. This is a don’t-miss presentation and is relevant to all of us. Therefore, I extend the invitation to all United Group members to join us in the beautiful Berkshires of Massachusetts on September 20 and 21 — to hear Nate’s presentation, to discuss Group issues and projects and, most importantly, to bring and share your own perspectives, ideas and solutions. Mr. Perkins is survived by a son and his wife, Stewart and Sally of Watertown; two daughters and their husbands, Carol and Alex Neubert of Canton, and Ellen and Russ Green of Rutland, VT.; seven grandchildren, Steven and Sara Perkins, Scott and Shelly Perkins, Sarah Neubert, Rebecca and Jeff Hill, Martha Neubert, Ben Green, Rachel and Tom Cosgrove; six great grandchildren; two brothers and their wives, Carl and Betty Perkins of Vernon, NY, and Ray and Leslie Perkins of Texas; several nieces and nephews. A brother Merlin Perkins and a sister Marian Rima died before him. Additionally, TUG is working on a number of projects that will improve the efficiencies and effectiveness of your membership. We all joined the Group to improve the bottom line, and these new programs are aimed at doing just that. As always, member input is essential to successful programs. This meeting will give you a chance for one-on-one interaction. Come and see what is being done and help shape the outcomes. The Perkins family would like to thank Louise, Nichole, Diane, Connie, Kim and Bonnie for all of the good care they gave Mr. Perkins. ❚ Please respond to me right away if you are interested in attending. Email works best for me. Those who have attended before know the value of coming. Those who haven’t been yet: there’s a reason members keep coming back! Hope to hear from many of you soon. ❚ Please email your press releases and news items to Sarah Harrison at sharrison@unitedgroup.com or call 540-248-0480 for more information. The deadline for news submissions for Issue III of 2012 United Connects is AUGUST 27, 2012. Space is limited, and timing is crucial! As you read this we can still include you, but you need to act now! Bill O’Meara • Keene Industrial Paper Co. Inc. womeara@keeneindustrial.com • (603) 352-6405 TUG 2013 National Conference APRIL 17–21, 2013 JW MARRIOTT, SAN ANTONIO, TEXAS 23 MEMBER STOCKHOLDER EDITORIAL Is The Economy An Excuse To Fail Or An Opportunity To Excel? N egative headlines create fear and anxiety. This is not a time to crawl under the desk and suck our thumbs. It’s a time to remember our core mission: As a leader in the Industrial and Disposable paper industry, PFS Sales is committed to delivering full, on-time orders to our customers, and to assist our customers in growing more profitable businesses. We need to adjust our sails and leave complaining about the wind (the economy) to the pessimist. Doubling your call volume makes no sense, as most reps then end up doing a half-hearted job with twice as many prospects. It is far better to call on fewer but more qualified prospects, create deeper connections, and deliver more value. We need to stop chasing garbage trucks. As a company, we need to lower the cost of doing business, but this is not the time to lower our prices. If we cut prices, we look like we’re having a fire sale. The best strategy is to lower the risk of buying. The market will return to normal; the world is not coming to an end. Your security comes from creating happy customers. This is the time to go on the offensive. We cannot control the market, but we can control how aggressively we approach it. Since most of our competitive reps buy into the gloom and doom propaganda, now is the time to rip into them like ravaging mad dogs (and have fun doing it). And how do we do that? Here are some suggestions: Have a system for prospecting. • Referrals from existing customers • Networks, i.e. every group you belong to (church, alumni, civic clubs, etc.) Educate customers. Expect better results. Abandon the status quo. • Find the Decision Maker. • Weed out rookie buyers who want us to cut price down to the last penny. • Learn to find those buyers who are willing to hear how we can save them 15% on operational costs through multiple stages. Practice consistency. • Be creative. • Add personality. • Develop long-term relationships. • Loyalty to the customer creates loyalty from the customer • Play to win! Focus on our customers. • Respond to their new requirements • Uncover new opportunities with existing customers PFS has always flourished in times of recession. We have grown over two million dollars in sales the last two years alone. The economy has not emptied our spirits, even though it has attempted to empty our pockets. I have found the following to be true: – Customers, both new and existing, are more willing to listen to suggestions that save them those precious profit dollars. – The market is forcing consumers to be more “disposable” users. 24 – Customers want to do business with reps who are excited about business. – Our competitors often make it “easier” for us to sell our brands. – We have much more expertise in our industry than the broad liners or our customers. – Our fi ll rate for 2008 was 99.11%. While visiting a telemarketing customer Thad Ellington recently, I was told the following: PFS Sales Company I have no complaints. TUG Board Member Your truck is always here on time. In the ten months I have been doing business with PFS, we have had one “mis-picked” item: an 8oz for a 12oz squirt bottle. Our orders are always 100% fi lled, no mark-outs, no subs. I have nothing to bitch [sic] at you about. PFS makes it easy for me to do business with you. The opportunity to excel in this economy far exceeds the excuses to fail. Which road will you take? ❚ This column is part of an ongoing series by Thad Ellington that reflects his views and experience. TUG invites all members and suppliers to submit editorial items for publication and accepts no responsibility or liability should you use these suggestions and fail. Should you use Thad’s suggestions and succeed, don’t be surprised if he sends you a bill. TUG’s Newest Staff Member T onya Freeman is The United Group’s newest employee. She joins us as an Accounting Specialist, and her primary area of responsibility is tracking and reconciling growth payments. Tonya grew up in nearby Rocky Branch (Farmerville, LA) and lives in West Monroe and has two sons, ages 18 and 10. Tonya’s professional background includes 9 years as a commercial collections manager as well as payables/receivables and bookkeeping experience. She will track growth numbers, correspond with members about their progress and send regular reports, and work with Preferred Suppliers to reconcile payment records. We hope you will give her a warm welcome the next time you call or stop by. ❚ &RQWDFW\RXUORFDO7DUD7DSH5HSUHVHQWDWLYHWRKHDUDERXWRXU+RW +RW6XPPHUSULFLQJ +RW -XPSRQWKH³%UDQG´:DJRQ Enter “Tug” to view 8QLWHG*URXS%UDQG78* 1.7 mil BOPP Acrylic Carton Sealing Tape All TUG Brand Product orders are fully assortable! $YDLODEOHH[FOXVLYHO\IURP Your Total Source for Reinforced Filament Tape and Much, Much More Over 20 Years of Quality Products, Dependable Service and Exceptional Value Tape Sourcing Made EASY 9LVLWXVRQOLQHDWZZZWDUDWDSHFRP 250 Canal Road, Fairless Hills, PA 19030 • (800) 366-TARA (8272) • Fax (215) 428-4510 • sales@taratape.com ADVERTISEMENT 25 ADVERTISEMENT EXCLUSIVE SAVINGS FROM VERIZON WIRELESS. Golbon Members & Partners You may be eligible for exclusive employee discounts from Verizon Wireless*—the largest high-speed wireless network in America. Take advantage of discounts on your monthly Calling or Data Plan, phones and accessories —exclusively for employees of your company. Get started today. Have a work email address? To register your line for your employee discount, follow these simple steps: 1. Go to verizonwireless.com/discounts OR 1. Go to your company’s intranet site and click on “Verizon Wireless” 2. Enter your work email address and select “Check for Discounts.” 3. You will immediately receive an email. Click the “Get Started” button in the email to continue the registration process. 4. Click on the “Enroll Now” button on bottom left side of page under Existing Verizon Wireless Customer. Or, go to your Company’s website, find the “Verizon Wireless” section and click on the “Enroll Now” button on the bottom left side of page under Existing Verizon Wireless Customer. Employees Discount 18% Your Discount off of your Monthly Access Fees. 2-yr. line term on eligible Calling Plans $34.99 or higher required. Don’t have a work email address? 1. Go to verizonwireless.com/discounts 2. Click on the “I do not have a work email address” link. 3. Complete the Discount Eligibility Form by entering your business location into the fields provided to generate a Register Your Line form. 4. Click “Next” and print the form that appears. 5. Attach a copy of your pay stub/work ID badge to the form and fax to the number listed at the top of the form. To ensure your request is processed without delay, please complete all required information and make sure information is legible. 6. Your information will be reviewed, and if approved, your discount will appear in 1–2 billing cycles. We appreciate your feedback. Log on to verizonwirelesssurvey.com and let us know how we’re doing. Please contact your Verizon Wireless business specialist for additional information on products, pricing and services. Shonna Bisagno Global Enterprise Manager Shonna.Bisagno@VerizonWireless.com Mobile Phone: (208) 921-5548 Work Phone: (208) 921-5548 *Discount only applies to lines billing at $34.99 or higher. Account name must be that of the employee. If account is not in the employees name, it can be changed at a local Verizon Wireless Retail store, or by calling Customer Care at 1-800-922-0204. Activation fee/line: up to $35. IMPORTANT CONSUMER INFORMATION: Employee Subscribers are subject to Customer Agmt, Calling Plan and credit approval. Up to $175 early termination fee ($350 for advanced devices) and other charges. Certain features require addl software or downloads; addl charges may apply. Offers and coverage, varying by service, not available everywhere. While supplies last. In MA, sales tax based on cost of a device purchased at a discount with service. In CA: Sales tax based on full retail price of phone. Shipping charges may apply. For additional information on Calling Plans, features, network details and coverage maps, see vzw.com. ©2012 Verizon Wireless.0312-E6269 ADVERTISEMENT Inventory Efficiency + Paperless Workflow = 2400 / $43,470 Hours Annual Savings Leading Technology + Exceptional Service Supplying TUG members with the latest tools to increase profitability and maximize opportunity. See why over 650 United Group members are succeedding with DDI System. 877-599-4334 www.ddisys.com sales@ddisys.com 1 Atlantic Mills 2 Betco Corporation 3 Cascades 4 Cascades 1 2 3 4 Simple Solutions™ GeneSys™ 15 Automatic Scrubber Cascades ELITE™ North River® Paper Wipers Our unique TADe Cascades ELITE hand towels offer a soft feel, superior strength, and absorbency. They are a perfect complement to the Cascades Tandem® hand towel dispenser offering, designed to deliver maximum value, durability, ease of use and respect for the environment. These 100% recycled towels are manufactured using less water and chemicals, and their manufacturing process reduces greenhouse gas (GHG) emissions by 78% compared to regular TAD. Cascades-IFC Disposables introduces a new Multifold Pop-up offering to the North River® product line. North River® Paper Wipers are environmentally preferable made from 100% Recycled Fiber with 80% post-consumer material. This general purpose, single-use paper wiper is ideal for cleaning glass, wiping up spills, light duty maintenance and light solvent cleanup. Combines the Importance of Sanitation with the Ease of Training for Food Service Operations Atlantic Mills introduces a simplified wiping system to the Food Service Operator. Simple Solutions™ sanitizing wipes help achieve a safe and clean foodservice environment while providing simplified product training, preparation and chemical storage solutions. With fifty gallons of sanitizer and fifty wipers in every case, Simple Solutions is also a cost effective alternative to current sanitizing programs. The wipers are pre-treated and water activated-no chemical mixing mistakes. Place one wiper in a gallon of water and create a 200 parts per million sanitizing solution. Use the wipe with the solution to sanitize all hard food contact surfaces until the sanitizer strength is depleted. www.atlanticmills.com (800) 242-7374 Betco® Corporation has released the latest innovation in small area cleaning versatility, the GeneSys™ 15 automatic scrubber. The GeneSys 15 automatic scrubber answers the market need for a more versatile machine to make small area cleaning more efficient and more effective. The GeneSys 15 automatic scrubber is 4 times more productive than a mop and bucket and extracts 36 times more soil from the surface. The GeneSys 15 automatic scrubber sets a new standard of excellence and innovation for cleaning in and around small areas, behind toilets, under food prep tables and beds. With the optional tool kits, it is four machines in one! With 3 brush options, the cylindrical scrubbing head is ready to tackle any hard surface, from ceramic and grout to hard and resilient floors. Even more exciting is the optional tool kits that provide unmatched versatility as a wet vacuum, carpet extractor, upholstery spotter and solution spray applicator. Backed by an industry leading warranty, Betco equipment is built to provide years of reliable service. Betco Warranty Express™ is a comprehensive product support program that offers extensive parts and labor coverage on all machines. www.betco.com (888) GO-BETCO 28 Also available under this new luxury brand are Multifold, C-Fold, and Universal Hardwound Roll Towels which offer exceptional absorbency and performance. The towels feature attractive packaging, 50% postconsumer material and carry the distinguished Green Seal® environmental certification. With our new Cascades ELITE Bath and Facial Tissue, Cascades has achieved an amazing feat: sustainability without compromising softness. This premium product offering features stylish packaging that will fit with any décor and have sustainability in mind as they are made with 100% recycled fiber. Our Cascades ELITE bathroom tissue is also certified Processed Chlorine Free® and Ecologo™. www.afh.cascades.com (800) 432-9473 • Green Seal and Processed Chlorine (PCF) Certified • Textured embossed for maximum absorbency and strength • Portable dispenser box for easy, one-sheet dispensing eliminates over use and waste • Smaller towel size provides a costeffective option • North River® Paper Wipers are also available in quarterfold options — twist-tie polybag and paper banded www.afh.cascades.com (800) 432-9473 5 Cascades 6 Lapaco 7 Malish Corporation 8 Nexstep/O-Cedar 6 7 8 Black Doilies Concrete Prep Plus™ Quick-Way™ Plastic Mopstick Do you like to bring your customers something unique to help add ambience to their dining area? How do you present new soups, appetizers or desserts to a customer when you are introducing a new product for their menu? Frame the food with doilies from Lapaco! Lapaco, the leading manufacturer of doilies in North America, can not only provide you with classic white doilies but are now offering a selection of sophisticated, modern Black Doilies to our customers. The Malish Corporation has extended its Diamabrush By Malish concrete prep system to now include its newest addition to the product line, the Concrete Prep Plus™ tool. Nexstep Commercial Products (Exclusive Licensee of O-Cedar) is proud to announce its new QuickWay™ Plastic Mopstick. 5 New Sizes for Moka Family Cascades is proud to announce the introduction of two new products in the Cascades Moka family, 1000’ Jumbo Roll Tissue and High Capacity bathroom Tissue for Tandem. All Moka bath tissue is made from 100% unbleached recycled fiber. Easily recognizable thanks to its beige color, Cascades Moka bathroom tissue is a viable environmentally-responsible choice in the market. By adding 20% recovered corrugated box fiber into its pulp mixture and eliminating bleaching chemicals, Cascades has achieved sustainability without compromising softness. People who tested it all agreed that Cascades Moka bathroom tissue reached the same level of softness as a white bath tissue. A detailed life cycle assessment (LCA) of the new pulp mix used in Cascades Moka, which was undertaken by the company, revealed that this innovation reduces the environmental impact of its raw material by 25% and greenhouse gas emissions by 30% when compared to Cascades’ “greenest” white bathroom tissue also made from 100% recycled fiber and whitened without chlorine. www.afh.cascades.com (800) 432-9473 Like a basic black dress or a dark suit, Black Doilies are a perfect fit for any occasion. Black Doilies are a simple way to add elegance to the tabletop. Lapaco offers Black Doilies in both a timeless round and a contemporary square design. With a variety of sizes available, the Black Doilies will work with many different shapes and sizes of dishware. Black Doilies add an element of grace and style to predominantly white tabletops. Keep your customers at the forefront of design trends and show them Lapaco’s round and square Black Doilies today! www.lapaco.com (800) 565-5223 The new heavy-duty prep tool is ideally suited for prepping concrete floors with hard-to-remove and/or multiple layers of coatings and is specially designed to last up to 3 to 4 times longer (up to 50,000 sq.ft.) than the standard Concrete Prep tool while only taking a fraction of the time. The Concrete Prep Plus™ is available with either a 25 Diamond Grit (Black) or a 100 Diamond Grit (Red). Like all products in the Diamabrush By Malish floor preparation system, the Concrete Prep Plus™ tool can be used on your existing floor maintenance equipment. This particular tool is designed to handle the high pressure and weight of heavy down pressure machines like large ride-on scrubbers and heavier duty floor machines and buffers. Features include: • Side Gate Mop Release — quickly discard soiled mop with minimal touching • Heavy Duty Sanitary Frame — extremely durable, lightweight, corrosion resistant, non-scratching, sanitizes easily and accommodates all sizes of wet mops with either a 1” or 5” head band • Swivel Hang Cap — allows mopstick to be hung in any direction to best utilize space; helps keep janitor closet clean and organized Quick Change™ Plastic Mopstick is available in today’s most popular length (60”) and handle materials (Fiberglass and Metal). www.ocedarcommercial.com (800) 252-7666 As with the standard Concrete Prep tool, the Concrete Prep Plus™ tool is just the first step in the proprietary Diamabrush By Malish system, which also includes six different levels of polishing tools (coarse to fine) to create a smooth, reflective finish. www.diamabrushbymalish.com (800) 321-7044 29 9 Nexstep/O-Cedar 10 Nexstep/O-Cedar 11 Nilodor, Inc. 12 Nilodor, Inc. 10 11 12 MaxiSand™ Disk Drivers BioBREAK Multi-Purpose Digester OdorBREAK All-Purpose Deodorizer BioBREAK is a multi-purpose cleaner with advanced bacteria strains an odor counteractant to eliminate odors at their source. OdorBREAK is a concentrated multipurpose deodorizer with a GREEN formulation, designed to eliminate odors at their source. Great for cleaning and deodorizing a wide variety of surfaces, including hard surfaces, carpeting and drains. Great for cleaning and deodorizing a wide variety of surfaces, including hard surfaces and carpeted. May be used in combination with cleaners, disinfectants and carpet cleaning chemicals. 9 ProSweep™ Floor Sweeps & Safety Handles Nexstep Commercial Products (Exclusive Licensee of O-Cedar) is proud to announce its new ProSweep™ Floor Sweeps & Safety Handles. Features include: • 3 Sweeping Surface Bristles — Fine, Combo (Fine & Rough) and Rough style bristles meet any type of sweeping requirement … from the finest dust and particles to the heaviest dirt • Extra Thick Hardwood Block — 1-1/8” thickness provides superior durability and long life • Steel Bolt Design — “locks” handle in place and keeps it from turning or coming loose • Safety Handle — natural hardwood withstands extreme use; designed specifically for use with ProSweep™ Floor Sweeps ProSweep™ Floor Sweeps & Safety Handles are available in today’s most popular sweeping sizes: 18”, 24” and 36”, and handle diameters and lengths: 1-1/8” x 62” and 15/16” x 62”. www.ocedarcommercial.com (800) 252-7666 30 Nexstep Commercial Products (Exclusive Licensee of O-Cedar) is proud to announce its new MaxiSand™ Disk Drivers. Features include: • Meets Today’s “Green” Standard — Block made of 100% Recycled (Post Consumer Waste) High-Impact High-Density Polyethylene • 3/4” Thick Felt — Smooth as sandpaper surface, absorbs vibrations and minimizes chatter May be used in combination with most carpet care cleaning chemicals. Eliminates odors deep in carpets. • 1-1/2” Riser & Female Bolt Fitting — riser and fitting molded into block eliminating the need to add any additional accessories www.nilodor.com (800) 443-4321 • Left-Handed Steel Bolt — securely holds Cup as buffer spins MaxiSand™ Disk Drivers are available in today’s most popular sizes: 15”, 16”, 17” and 19”. www.ocedarcommercial.com (800) 252-7666 www.nilodor.com (800) 443-4321 13 TaraTape 14 Tolco 15 Tolco 13 14 15 Blue Painter’s Grade Masking Tape – MT 14B TaraTape is offering Member Stockholders of The United Group a new extended use painter’s grade masking tape. We continue to expand our product line, working to provide greater value to our industrial packaging distribution customers. TaraTape is pleased to introduce MT 14B General Purpose Blue Masking Tape. MT 14B has a natural rubber adhesive and fine crepe paper backing. It is UV resistant and designed for indoor and outdoor applications. t has excellent conformability, provides clean paint lines and clean removability from most surfaces up to 14 days. TaraTape has been a worldwide strapping tape supplier for many years. This experience has enabled us to develop global trading partners that can benefit your business. We are more than just Strapping Tape. Look to TaraTape as your total resource for all general purpose tape requirements. www.taratape.com (800) 366-8272 16 Witt Industries 16 TM Biodegradable Urinal Screens Pro-Blend Tolco Corporation, a leading manufacturer of innovative product solutions for the Janitorial, Industrial, and Safety markets, offers a Biodegradable urinal screen. The Tolco Corporation, a leading manufacturer of innovative product solutions for the Janitorial, Industrial, and Safety markets, offers an innovative alternative to wall mounted dispensing systems. Ask yourself, when was the last time you heard of anyone recycling a urinal screen? Tolco has been asking this question for over a year and have yet to find anyone who recycles urinal screens. If they are not being recycled, they end up in a landfill where they will take over 100 years to biodegrade. EcoChoice® urinal screen is the industry’s only biodegradable urinal screens. It allows the user to do something good for the environment without having to change their operations. Tolco’s EcoChoice® urinal screens are manufactured using a proprietary additive that renders them biodegradable. EcoChoice® urinal screens will biodegrade in five years or less after they have been placed in a landfill. They have the same shelf-life and performance characteristics of traditional urinal screens. Perhaps the best thing about EcoChoice® urinal screens is that they are “EcoNomical.” They cost no more than traditional urinal screens. Next time you or your employees dispose of a urinal screen, remember you had a choice … an EcoChoice®. www.tolcocorp.com (800) 537-4786 Dispensers Tolco’s Pro-BlendTM dispensers for quart bottles (28/400 thread finish) and gallons (38/400 thread finish) allows the user to properly proportion and dispense liquids almost anywhere. The simple Twist-Squeeze-Pour operation of Pro-BlendTM puts proper dispensing in your hands. The variable adjustments allow for different concentrations every time. Pro-BlendTM offers measurements from 0.25oz to 3oz. of liquids. Use Pro-BlendTM Proportioners with EcoChoice® biodegradable bottles or with any other squeezable plastic bottle. www.tolcocorp.com (800) 537-4786 Granite Finish Series Witt Industries introduces the Granite series, the newest addition to the popular “hands free” dome top 415DT family of waste containers. The new model combines aesthetics and functionality with a decorative granite-like finish that complements many color schemes and décors and a texture that resists smudges and fingerprints. The Granite 415DT and the entire 415DT family are ideal for hotel lobbies, movie theatres, executive offices, malls, restaurants, coffee shops and more. Combining them with the 415DT-R recycling units makes them perfect for facilities seeking compliance with green initiatives Crafted from durable, fire-safe steel with a galvanized liner, the 415DT hands-free family is decorative and functional — providing long-term value for a single-stream collection of waste or recyclable materials. They are also available in Blue, Black, Green, Chrome and a combination of Black and Chrome — with a large and highly visible recycling logo available on 415DT-R (recycling) models. The Granite family encompasses a full selection of waste containers for virtually every area of a building or facility. The entire family is “pre-matched” to save time in the selection process. www.witt.com (800) 615-7261 31 ADVERTISEMENT ADVERTISEMENT R3® Gives You the Upper Hand We Help You Grow Your Business ] Disposables one-stop shop ] Foodservice, jan/san, safety, industrial categories ] Improved cash flow ] Reduced inventory ] Improved ROI ] Free up warehouse space ] 450,000 disposable SKU inventory ] 98+% fill rates ] Private-label brands ] Import sourcing & distribution We Have You Covered ] Local sales representatives/market knowledge ] Partner with your sales force ] Local coverage to all markets ] Coast-to-coast facilities ] Frequent delivery schedule ] Buying group support and pass throughs We Simplify Your Ordering Process For our complete line of foodservice, janitorial and safety products, visit us at www.r3redistribution.com 32 ] Virtual warehouse to fulfill for you ] On-Demand® E-ordering ] E-catalog item sourcing ] Rapid template ordering ] Custom catalogs ] Online inventory lookup ] Marketing support ADVERTISEMENT Those of you that th hat reel re in the sales on IPG products between January 1, 2012 and dD December b 31 31, 2 2012 will have the opportunity to win a TARPON FISHING AND GOLF TRIP! THE TARPON FISHING TRIP INCLUDES: !IRFAREs!CCOMODATIONSs4ARPONlSHINGs'OLF 4 CATEGORIES OF WINNERS A total of 4 trips will be rewarded to the United Group member community IPG ELITE SAPPHIRE MEMBERS IPG SELECT SAPPHIRE MEMBERS TRIPFORTHEMEMBERWHOGROWSTHEMOSTINDOLLARS TRIPFORTHEMEMBERWHOGROWSTHEMOSTINDOLLARS IPG PREMIER SAPPHIRE MEMBERS WILD CARD TRIPFORTHEMEMBERWHOGROWSTHEMOSTINDOLLARS One wild card trip will be selected by IPG® and will be DEPENDENTUPONCATEGORYGROWTHAND)0'®SUPPORT OFFICIAL GAME RULES s0ROMOTIONAL$ATES*ANUARY$ECEMBER s4RIPWILLTAKEPLACEIN-AYOF s7INNERSWILLBECONTACTEDANDPROVIDEDWITHTRAVELINFORMATIONBY*ANUARY s2EWARDSVALUEDATORMOREWILLREQUIREA7FORINCOMETAXPURPOSES Questions? Please contact Scott Simmerer at ssimmere@itape.com. Questions? Please contact Gary Walk at gwalk@itape.com. Alliance Rubber Company Launches National Campaign Asking, “How Do You Use Your Alliance Rubber Bands?” A lliance Rubber Company, a leading family-owned manufacturer of rubber bands, is pleased to announce one of the largest integrated marketing campaigns in the brand’s 89-year history. Focusing on the wide and sometimes wild uses of America’s favorite rubber band, it offers participants three ways to win one of three $500 cash prizes. Alliance Rubber Company Wins Industry Award For Manufacturing Innovation A lliance Rubber Company, a global supplier of rubber bands, office and packaging supplies has been named a recipient of the Manufacturing Extension Partnership’s (MEP) 2012 Excellence In Innovation Award. The campaign, “Stretch the Limits of Alliance Rubber Bands,” is the result of hundreds of testimonials from consumers collected by Alliance, makers of Pale Crepe Gold, Sterling, Advantage, Eco, Brites, Reusable Solutions, and other widely known brands of rubber bands. “Whether you are the President of the United States, a NASA astronaut or a mother on a mission to organize, the answer to how you use your Alliance Rubber Bands is as different as the band’s users themselves. We looked at all the various uses for Alliance Rubber Bands, listened to our customers and believe we have developed a program that hits at the heart of Alliance’s appeal as the iconic U.S. manufacturer of rubber bands,” said Bonnie Swayze, president of Alliance Rubber Company. The company will utilize the contest as a way to introduce readers to its new blog, “Bandology” on tap to highlight inventive and fun uses for rubber bands, while connecting with the company’s Facebook and Twitter accounts. “Rubber bands can be utilized in so many creative ways,” Jason Risner, Strategic Marketing Director, for Alliance Rubber Company said. “The campaign provides participants a platform to share their fun and interactive rubber band ideas and a chance to earn rewards for them. From a marketing perspective, the campaign is a win-win for us and participants.” Three Ways To Win Those interested in participating should submit a photograph highlighting a creative use of rubber bands to bandology@alliancerubber.com. Pictures will be displayed on the company’s Facebook photo album. The picture with the most likes at the end of the contest will win $500. Random entries will then be highlighted in the blog. Those featured will be entered into a drawing for a $500 cash prize. To encourage participation, Alliance Rubber Company will also offer incentives for those who interact with the blog’s comment section. Along with following the Facebook entries, participants are encouraged to visit the blog site twice a week for unique chances to win gift packs, instant cash prizes and more. One comment will even be selected to win $500. Show how you use your rubber bands and you could win! Enter today at www.rubberband.com/new-aevents/our-blog-bandology.html or by using your smart phone to scan the Quick Response Code on specially marked packages of Alliance products. ❚ 34 www.alliance-rubber.com • (800) 527-1582 Coordinated through the National Institute of Standards and Technology, it is an award that pays tribute to manufacturing innovation development and implementation. “Alliance is a clear example to us of what it takes for a company to succeed in a globally competitive market”, says Dan Curtis, director of Arkansas Manufacturing Solutions (AMS). “There will always be someone willing to produce a product for a penny less. Alliance instead builds their business on being constantly innovative. They set an example for how manufacturing can succeed in America.” Alliance competed with more than 75 nominees from around the country for the award, which was presented during the Manufacturing Innovation 2012 Conference on May 8, 2012 in Orlando, Florida. Manufacturing Innovation 2012 (MI2012) is an annual four- day event sponsored by the MEP, bringing together more than 700 manufacturers, industry experts, and MEP field staff to gain insight on the latest trends and technologies facing U.S. manufacturers. “Manufacturing is at the heart and soul of America and the talented people in our factories and workshops are the key to driving a strong economy,” said Bonnie Swayze, president of Alliance Rubber Company. “Our company and its workers have a different value proposition. We’re not always the cheapest in price per pound for our rubber bands, but we are most of the time the best value.” In the spirit of self-reliance, Alliance decided early last year that it would embark on an effort to create manufacturing jobs in the U.S. through a “We Can Make It In America” website challenge that encourages the expansion of American manufacturing and supports job creation. As part of that campaign, the company sponsored a contest through the end of May 2012 for a free trip to Washington during the Fourth of July holiday. Swayze states, “Any goods that are manufactured within the U.S. support four to five other jobs in the economy. Together we can create opportunity, inspire confidence and help get Americans working again.” ❚ www.alliance-rubber.com (800) 527-1582 Please email your press releases and news items to Sarah Harrison at sharrison@unitedgroup.com or call 540-248-0480 for more information. The deadline for news submissions for Issue III of 2012 United Connects is AUGUST 27, 2012. Americo Manufacturing Appoints National Sales Manager Cascades Bestows Environmental Distributor Achievement Award To 27 Firms R C usty Heinsman joins Americo in the position of National Sales Manager for the company’s Commercial Division. For the past six years he has worked for North American Salt (a Division of Compass Minerals), a leading supplier of ice melting products, in sales management for both their Consumer and Jan/San divisions. His extensive experience and strong relationships with Buying Groups and their distributor members across the country will bring considerable value to Americo. ❚ www.americomfg.com • (678) 915-2022 Americo Now Live On Facebook And Twitter A merico Manufacturing has just launched its Facebook and Twitter pages. These two new accounts will complement the existing Social Media presence with the company’s You Tube channel. “Social Media is a growing and fast communication channel for businesses and we decided to leverage it to get closer to the market” explains Juliana Mazziero, Marketing Coordinator at Americo. “We believe that these channels will help increase the interaction and exchange of information between our company and cleaning specialists throughout the industry. This open exchange of information is very valuable, not only to Americo, but also to all of those who follow us.” adds Mazziero. The pages will contain company news, tips, events and a lot of interaction with distributors and sales professionals. It will also be a resource to not only gather more information on products, but also a vehicle to share best practices and application techniques. It will allow our followers to check referrals as users tend to leave comments on what they like that they see published. To view and add Americo’s pages, go to facebook.com/americomfg Twitter twitter.com/AmericoMFG and You Tube youtube.com/ AmericoManufacturing ❚ www.americomfg.com • (678) 915-2022 Americo Manufacturing Expanding In Brazil A s part of Americo’s strategy of growth and international presence, the company has expanded its business in Brazil. In April of 2012, Americo started distributing its products under the “Americo do Brasil” (Americo of Brazil) name. “Americo and our partners in Brazil expect to dramatically expand the market share in this country that has a large demand for high quality and sustain- able products” explains Marina Sawyer, Americo’s International Sales Manager. The Americo do Brasil office is located in the city of Sao Paulo, Brazil. To access the brazilian website, please go to www.americodobrasil.com.br www.americomfg.com (678) 915-2022 ascades Tissue Group has announced that 17 U.S. distributors and 10 Canadian distributors received achievement awards in honor of their strong partnerships and dedications to furthering environmentally preferable products. By offering their commercial and industrial customers tissue paper products made from 100 percent recycled fiber (instead of virgin fiber), these distributors collectively conserved 255,700 trees (the equivalent of 638 American football fields) and avoided emissions of greenhouse gases equivalent to taking 12,785 cars off the road for one year. Approximately 20 percent of the distributor’s total green house gas savings were achieved through the sales of Cascades Tissue Group’s North River products, which use Green-e certified renewable energy credits to offset 100 percent of the electricity used in their production. Cascades Tissue Group’s annual 20,000 MWh of wind energy credits are sourced from the Charles City Wind Farm located in northern Iowa and supplied by leading renewable energy developer and marketer Community Energy, Inc. Honorees of the Cascades Tissue Group’s third annual achievement awards include: Imperial Bag & Paper (Bayonne, NJ), Hill & Markes (Amsterdam, NY), Penn Jersey Paper (Philadelphia, PA), Labatt Food Service (San Antonio, TX), Riverside Paper Supply (Newport News, VA), Southwest Paper Company (Wichita, KS), Dacotah Paper (Fargo, ND) Dade Paper (Miami, FL), Tarheel Paper (Winston-Salem, NC), FPC Holdings (Elkridge, MD), Philip Rosenau Company (Warminster, PA), Kelsan (Knoxville, TN), Acme Paper & Supply (Savage, MD), Knight Marketing Corp. of New York (Maspeth, NY), Phillips Distribution (San Antonio, TX), Central Paper Company (Birmingham, AL), Northern Colorado Paper (Greeley, CO), Flanagan Foodservice (Kitchener, ON), Staples Advantage (Mississauga, ON), Cineplex Entertainment (Toronto, ON), Les Emballages Carrousel (Boucherville, QC), Jan-Mar Sales (Etobicoke, ON), WFS (Windsor, ON), Atlantic Grocery Distributors (Bay Roberts, NL) Snelling Paper (Ottawa, ON), Equipement Sanitaire Cherbourg (Sherbrooke, QC), Pratt’s (Calgary, AL; Winnipeg, MB), and Wood Wyant (Laval, QC). In addition to receiving certificates for their work, each company will also be recognized on Cascades Tissue Group’s blog, www.sustain. cascades.com/blog. “The support from these distributor partners is indispensable,” said Suzanne Blanchet, Cascades Tissue Group’s President and CEO. “By honoring them we want to recognize their contribution to lowering our environmental footprint, and informing our buyers and end users on the importance of sustainable development.” ❚ www.afh.cascades.com • (800) 432-9473 It’s easy and affordable to advertise in United Connects. Contact Sarah Harrison at sharrison@unitedgroup.com or call 540-248-0480 for more information. 35 Dart Container Closes On Acquisition Of Solo Cup Company New Tools Drive Distributors To Adopt DDI System’s ERP Technology D DDI art Container has completed its acquisition of Solo Cup Company, headquartered in Lake Forest, Illinois. Solo, which is now part of the Dart Container organization, manufactures quality single‐use foodservice products. Dart expects to continue offering products under the Solo brand — including the iconic red Solo cup. “Our acquisition of Solo will allow us to provide even greater value to our customers” said CEO Robert C. Dart. “It will enable customers to purchase a wider range of products, made from a greater variety of materials with varying functional and environmental attributes — all from a single vendor. Both companies have longevity in the industry and will bring together valuable experience, traditions and complementary high‐quality products. “Our acquisition of Solo will accelerate the progress Solo has made to improve its levels of service and customer support,” said Dart. “We will use our expertise in running a successful, System announces several new distribution companies that have made the switch to DDI’s inform soft ware solution in 2012. efficient, reliable and service‐ oriented company to create an organization that blends the best of both Dart and Solo for the benefit of our customers.” Regarding the integration process, Dart pointed out that unlike publicly traded companies, where short term results often are of paramount importance to investors and other stakeholders, privately-held Dart Container is able to make decisions and investments that are long term in nature. He said the company has the time, and will take the time, to integrate Solo in a thoughtful, analytical manner to ensure lasting success. A top priority for Dart Container is bringing together the talents and skills of employees from both organizations to ensure that customers continue to receive exceptionally reliable service. ❚ www.dart.biz (800) 248-5960 Hundreds Of United Group Members Are Benefitting With DDI’s Inform Software N ow that The United Group Conference has passed, we’d like to share some of the questions fellow TUG members asked us: Why Consider DDI System? DDI’s Inform Soft ware is a comprehensive solution that will improve nearly every aspect of your business. From sales orders through drill down GL, benefit with the latest tools and innovations to succeed. Camden Bag & Paper Company This United Group member and former StanPak user joined DDI System in March 2012. Camden Bag is a strong and successful paper and jansan distributor in the competitive NJ market. They boasted an extremely smooth transition process and noted, “The DDI Inform Soft ware has exceeded all expectations.” Their success is largely due to their rapid adoption of DDI’s proven workflows in pricing, order management and product procurement. Camden Bag’s willingness to embrace DDI’s technology achieved an almost instantaneous increase in efficiency. Knight Marketing Corporation of NY A groundbreaking jansan distribution competitor in the NY metro market switched from AS400 to DDI’s inform soft ware in the spring of 2012. This DPA member was looking for soft ware with industry specific tools and excellent customer service for their 20+ users. After comparing Prophet 21 and DDI’s inform, inform proved to be the right choice for their complete operations. All Florida Paper This highly customer-centric paper wholesaler in southern Florida features a complete line of beverage, cleaning and industrial packaging supplies. They are the latest of the many AFFLINK members who have joined DDI System, due in part to inform’s industry-specific feature set designed for paper and jansan distributors. Converting from StanPak, a system that DDI has converted over 50 times, All Florida Paper rolled out the inform solution to its 30-user staff in February 2012. ❚ www.ddisys.com • (877) 599-4334 Nexstep Commercial Products Announces Two New Team Member Additions N exstep Commercial Products (Exclusive Licensee of O-Cedar) is very pleased to announce our newest Customer Service Representative, Jeannie Kaeb, and our new Advanced Shipment Notification Specialist, Monica Fioravanti. Why Switch in 2012? In addition to DDI’s ROI guarantee, Section 179 tax incentives are in effect through the end of the year. But, our schedule is fi lling up — contact us today! What’s the Transition Timeline? DDI System has the most streamlined transition process in the industry. Our proven methods will have your company up and running within weeks — not months! ❚ 36 www.ddisys.com • (877) 599-4334 Nexstep’s Monica Fioravanti Jeanie possesses an Associate’s Degree in Accounting from Parkland College in Champaign, IL. Joel Hastings, Assistant Plant Manager, said, “Jeannie possesses unmatched energy and an unrivaled passion for the pursuit of excellence.” Monica brings with her twenty years of experience in logistics, production planning, inventory control, and material coordination. Hastings says of Fioravanti: “Monica brings impressive experience and a unique understanding of operations.” Jeannie and Monica are welcome additions to Nexstep Commercial Products’ (Exclusive Licensee of O-Cedar) ever-expanding team. ❚ www.ocedarcommercial.com (937) 322-5163 D&W Fine Pack® Acquires Thermoforming Division Of Clear Lam Packaging, Inc. Handi-foil Group Announces New Manufacturing and Distribution Center D T &W Fine Pack LLC, a leader in the food packaging industry and a portfolio company of Mid Oaks Investments LLC, has announced the acquisition of the Thermoforming Division of Clear Lam Packaging, Inc., headquartered in Elk Grove Village, Illinois. Since 1969, Clear Lam has been a leader in the packaging industry, providing innovative packaging solutions for use in bakery, prepared meals, confectionary, and produce applications. The addition of Clear Lam significantly increases D&W’s presence in the retail grocery market segment. With facilities in Elk Grove Village, IL, Vernon, CA, and Nanjing, China, Clear Lam compliments D&W’s existing North American manufacturing asset footprint and adds a plant in Asia, opening up opportunities for continued growth both in N. America and the Pacific Rim. This strategic acquisition brings D&W to sixteen manufacturing and warehousing facilities worldwide. “We’re delighted to welcome Clear Lam to the D&W Fine Pack family,” said Mark Staton, President and Chief Executive Officer of D&W Fine Pack. “This is an outstanding operational addition that provides us significant incremental ability to service our retail grocery and processor customers.” ❚ www.dwfinepack.com • (800) 849-0225 he Handi-foil Group, including Handi-foil Corp. and HFA, Inc., has always strived to provide its valued customers with the highest quality products and service in the industry. To further advance this objective, they are proud to announce the opening of a new stateof-the-art manufacturing and distribution center, in Naperville, Illinois. Handi-foil’s corporate headquarters will remain in Wheeling, Illinois, along with its other existing properties. With the addition of this new building, Handi-foil Group’s operational capacity expands to well over 1,200,000 SF under roof. The Naperville facility is a modern building with 32-ft. clear ceilings and 40 outdoor docks. It is conveniently located within minutes of the entrance and exit ramps of two major interstates, making it ideally suited for efficient and expedited shipping operations. The company has already begun efforts to commission the facility and expect it to be fully operational by early 2013. At that time Handi-foil will invite customers to tour the plant. It is minutes from either of the two major airports in the Chicago-land area, making a plant tour easy to accomplish in one day. Handi-foil Group President and CEO Norton Sarnoff emphasizes that this expansion was only made possible “by the trust and confidence that our customers have extended over these many years.” ❚ www.handifoil.com • (800) 647-1400 Epicor Introduces Customer Profit Analyzer Application E picor Soft ware Corporation, a global leader in business soft ware solutions for manufacturing, distribution, retail and services organizations, announced the introduction of the Epicor® Customer Profit Analyzer, a business intelligence solution that reveals a distributor’s most (and least) profitable customers. Based on an equation that considers a combination of factors, Epicor Customer Profit Analyzer allows a distributor to easily understand the gap between customers’ transactional “gross margin” and the company’s net profit. “Understanding which customers are the most and least profitable — and why — can result in significant net profit growth for any business,” said Kevin Roach, executive vice president and general manager, ERP Americas for Epicor. “In contrast to traditional Activity- Based Costing systems, which are often prohibitively complex and too costly to implement, Customer Profit Analyzer provides a simple tool for distributors looking to segment and analyze their customer base to drive adjustments in their business strategy.” Using data available in a distributor’s Epicor enterprise resource planning (ERP) solution, Customer Profit Analyzer answers such critical questions as: • Can you identify your top 10 most profitable customers? If so, what are you doing to protect those customers from ever leaving your company? • Do you currently know how many of your customers are unprofitable? • Do you know which group of customers is the biggest drain on your business, and what to do to fix eroding margins? Customer Profit Analyzer provides all of this information in an intuitive dashboard view, while also indicating which customers’ performance is trending up or down the fastest. The application creates a virtual P&L for each customer, tying cost to customer activity. This level of business intelligence allows corrective action to be taken before a downward trend becomes a major issue. The Customer Profit Analyzer dashboard instantly reveals the top and bottom customers by profitability and trending action, along with a letter grade for each. Each distribution business has the ability to select which factors have a material impact on the customer rating — including sales, gross profit percent, number of order lines, outstanding days past due, average invoice value, credit status, etc. — and the “weight” that each factor should hold. The application will then categorize each customer accordingly, based on the data in the ERP system. All customers are evaluated by the same set of rules, providing a foundation for determining how to maximize the relationship with each customer going forward. “By referring to the letter grade automatically assigned to each customer, sales reps should better understand the ‘rules of engagement’ when it comes to discounting or other customer requests. Decisions about business relationships will no longer be made by ‘gut feel,’ but rather, will be based on factual data,” said Roach. Epicor’s Customer Profit Analyzer is available as an onpremise or hosted solution with Epicor Prophet 21® and Eclipse™ ERP systems. ❚ www.epicor.com (800) 776.7438 37 Winzer Corporation Selects Epicor to Provide Wholesale Distribution ERP for National Network Of 1,000 Users E picor Soft ware Corporation, a global leader in business soft ware solutions for manufacturing, distribution, retail and services organizations, today announced that Winzer Corporation of Dallas, Texas, has selected the Epicor® Prophet 21® wholesale distribution enterprise resource planning (ERP) solution as the IT backbone to advance its business to the next level. With four distribution centers and nine branch locations, Winzer Corporation is a diversified national distributor of maintenance and repair items to the industrial, fleet and automotive marketplace, providing access to more than a million different fasteners, tools and other supplies. Winzer sells to a broad range of customers through a network of independent franchise owners — the only model of its kind in the fastener industry. These 500+ franchisees will have direct access into the Epicor wholesale distribution ERP to enter their own orders and service their customers. The decision to choose the Epicor platform was driven by the solution’s alignment to a broad range of business requirements, according to Rich Funkhouser, vice president of information technology for Winzer. “Beyond delivering products to customers as quickly and efficiently as possible, it is critical that Winzer franchise owners have the most up-todate information and tools available,” says Funkhouser. “The Epicor wholesale distribution solution provides the features and, more importantly, the benefits that we were seeking for the Winzer organization. In particular, we believe the integration of the Epicor solution will play a key role in accomplishing our goals of providing real-time status on orders, inventories and other key aspects of franchise-customer needs.” “The national scale and scope of Winzer Corporation, totaling 1,000 users, make it one of the largest Epicor Prophet 21 installations to date,” said Kevin Roach, executive vice president and general manager, ERP Americas for Epicor. “Winzer saw that Epicor could configure a wholesale distribution ERP solution that would best fit their business. They were impressed with our technology and vision. We were also able to provide a highly customized hardware configuration to meet their requirements and show that we could support a comprehensive, long-term IT partnership.” ❚ ProForms, Inc. Celebrates 20 Year Anniversary P roForms, Inc. recently celebrated its 20-year anniversary with a company dinner at Beaver Brook Country Club. The company was founded March 1, 1992 by Mike Long in Knoxville, Tennessee and is one of the area’s largest Service Disabled Veteran Owned Businesses. ProForms began as a specialized distributor for custom printed business forms and commercial printing. After great early success, ProForms’ business rapidly evolved into other product lines including promotional products, logo apparel, industrial packaging, janitorial and safety supplies. Today, ProForms offers the most complete line of business, marketing and industrial supplies in East Tennessee. ProForms joined the United Group as a Stockholder Member in 2009. In 2011, ProForms also became a TUG Supplier for its commercial printing and promotional product lines. ❚ www.proformsknox.com • (800) 435-2433 ProForms staff members gather at the company’s anniversary banquet, from left to right: Brad Dye, Account Manager; Delane Richardson, Warehouse Manager; Janet Ramsey, Senior CSR; Mike Long, President/Owner; John Myers, Promotional Products Manager; Ralph Parton, Account Manager; Scott Wishart, Account Manager; and Robert Bunch, Sales Manager. www.epicor.com (800) 776.7438 NEW PREFERRED SUPPLIERS* ➤ Betco Corporation (JS) . . . . .www.betco.com • (888) GO-BETCO ➤ Kearns, Brinen & Monaghan . . . . . . . . . . . . . . . . . www.kbmcollect.com • (877) 698-5200 ➤ LinkMax Paper Ltd. (ALL) . . . . . . . . . . . . . . . .www.linkmaxpaper.com • (905) 564-0112 ➤ Omni International Corp. (FS, JS, S) . . . . . . . . . . . . . . . . www.omnigloves.com • (888) 999-6664 *From March 1, 2012 – July 1, 2012 38 TUG 2013 National Conference APRIL 17–21, 2013 JW MARRIOTT, SAN ANTONIO, TEXAS R.J. Schinner Company Announces Branch In TN Tolco Corporation Awarded 2012 NISSCO Performance Award R .J. Schinner Co., Inc. (RJ Schinner), redistributor to the commercial wholesale trade, announces that it has an eighth location in Nashville, TN. This branch will service customers in Tennessee, Kentucky, Alabama, Mississippi and Georgia. Paul Schinner, Executive V.P., will oversee sales and operations of the Nashville facility. In addition to Nashville, RJ Schinner has warehouses in Dallas, TX, Springfield, MO; Oakdale, MN; Columbus, OH; Lansing, MI; St. Louis, MO and Menomonee Falls, WI. The new location will allow RJ Schinner to provide truck delivery service to a 25-state area. “Since 1951, we have been sensitive to our customer requests and flexible in meeting those needs. We understand that our custom- T ers’ customers are end users who demand on-time deliveries. So we established our own truck fleet to guarantee timely deliveries throughout the Midwest,” said Ken Schinner, President of RJ Schinner. “In addition, RJ Schinner provides a strong marketing presence unparalleled within the redistribution community with customized marketing for our customers. A website that has real time interactive search and ordering capabilities allows easy access to inventory and other valuable information.” The location is: 642 Space Park South Dr., Nashville, TN 37211. ❚ www.rjschinner.com (262) 797-7180 Universal Business Systems, Inc. Acquires Universal Dynamic Solutions, Inc. U niversal Business Systems, Inc. (“Universal”) a provider of technology solutions, including ERP to specific industries that distribute products such as janitorial and chemical supplies, cleaning products, paper goods, safety supplies, industrial packaging and fine paper merchants today announced the acquisition of Universal Dynamic Solutions, Inc. (“Dynamic”) a leading provider of Content Management and Marketing Services. Dynamic will continue to operate under the name Universal Dynamic Solutions as a new division. “We are very excited to welcome the Dynamic team into the fold,” said Chris Raffo, President of Universal. “This will enable us to better offer our customers the complete solution in this ever changing world. We viewed this as a natural consequence of our philosophy and goal to provide our customers a ‘One Vendor Solution’. We now will be able to provide the content, images, printed catalog, and enhanced storefront as part of our ERP solution.” “We believe that the synergy of the combined companies will be a tremendous benefit to our customers, and we look forward to working with the Universal team,” said Larry Wells, Dynamic President. ❚ www.ubsys.com • (908) 217-6797 he Tolco Corporation, manufacturer of innovative product solutions for the Janitorial, Industrial, and Safety markets, was awarded the 2012 NISSCO Performance Award for the most orders written at the annual conference. “It is a great honor to win this award.” said Alberto Martinez, Sales and Marketing Manager of Tolco Corporation. “It is always a great honor when distributors choose to do business with us,” he continued. “We believe it is due in great part to the value proposition our Quick Ship program offers NISSCO members.” “Tolco has been a member of NISSCO since the early days of the group, and we have enjoyed seeing its membership and management continually grow and improve,” said George Notarianni, President and CEO of Tolco Corporation. Notarianni added, “We are proud to once again be partnering with more NISSCO distributors than any other supplier at the show.” ❚ www.tolcocorp.com • (800) 537-4786 Wausau Paper Awarded Green Seal GS-01 Recertification W ausau Paper is pleased to announce the achievement of recertification under Green Seal’s Standard for Sanitary Paper Products (GS-01, 2011). Green Seal, Inc. issued a new environmental standard pertaining to towel and tissue products in late 2010, with updated editions following in 2011. Wausau Paper is one of the first major paper manufacturers to be awarded this recertification. Wausau Paper meets the new GS-01 Standard which is more comprehensive than previous Green Seal Standards for Tissue Paper (GS-1) and Paper Towels and Napkins (GS-9). The new GS-01 Standard was expanded to establish environmental, health, and social requirements for the broad range of industrial and retail sanitary paper products including bath and facial tissue, paper towels, napkins, and placemats. In addition, the new Green Seal standard provides more stringent criteria such as increasing the amount of post-consumer material required by an average of 25%, monitoring of air and wastewater quality, outlining limits to energy and water use during manufacture, and expanding product performance and packaging requirements. As the first paper company to offer Green Seal™ certified products in 2003, Wausau Paper is a leader in green towel and tissue products. Today, Wausau Paper features the broadest range of Green Seal™ certified products with its EcoSoft™ Green Seal™ and Dubl-Nature® brands. With the attainment of recertification under the new GS-01 Standard, Wausau Paper is furthering its long-term sustainability commitment to producing the best quality products with the least impact on the environment. ❚ www.wausaupaper.com (800) 723-0008 39 ADVERTISEMENT ADVERTISEMENT ADVERTISEMENT NEW! dome lid Beverage Plugs ab eal res le lid The most economical resealable solution for disposable coffee lids! Beverage Plugs snap firmly in the sipping hole of a disposable coffee lid. • Protects customers • Helps prevent drips and splashes • Keeps beverages hotter 40% longer • Converts most disposable lids to “drip proof” Stop wasting money on expensive resealable lids! Problem. Solution. • Available in Red, Black, Green, Orange and White • Retail-friendly dispensing boxes • Case C pack is 5 boxes of 400 pieces C Contact Co your Royal representative today for product information, samples an and pricing sales@royalpaper.com or visit us online www.royalpaper.com. 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Svc. of 14.4% of interstate & int’l telecom charges (varies quarterly), 13¢ Regulatory & 83¢ Administrative/line/mo., & others by area) are not taxes (details: 1-888-684-1888); gov’t taxes & our surcharges could add 6% - 40% to your bill. Activation fee/line: $35 IMPORTANT CONSUMER INFORMATION: Subject to National or Major Account Agmt, Calling Plan,& credit approval. Up to $175 early termination fee/line ($350 for advanced devices) & data sent/received. Coverage, varying by svc, not available everywhere; see vzw.com. Limited time offer. © 2011 Verizon Wireless. 1211-E1038 *as of July 1, 2012 42 ABC Compounding www.abccompounding.com Acme Wholesale www.acmewholesalesupply.com ACT4Pros www.act4pros.com AEP Industries, Inc. www.aepinc.com Air Spencer USA www.airspencerusa.com AJM Packaging Corporation www.ajmpack.com Alliance Plastics www.allianceplastics.net Alliance Rubber Company www.alliance-rubber.com AmerCare, Inc. www.amercare.com Americo Manufacturing, Inc. www.americomfg.com AMMEX www.ammex.com Amrep, Inc. www.amrep.com AMTOPP Corp. The Inteplast Group www.inteplast.com Anchor Packaging www.anchorpac.com Ansell www.ansellpro.com APC Filtration, Inc. www.janitized.com Arlington Industries www.arli.com Atlantic Mills, Inc. www.atlanticmills.com Bagcraft Papercon www.bagcraftpapercon.com Bay West/Wausau Paper www.wausaupaper.com Bedford Industries, Inc. www.bedfordind.com Ben Clements and Sons, Inc. www.tach-it.com Berk Wiper Converting www.berkwiper.com Berkley Square www.berkleysquare.net Berry Plastics www.berryplastics.com Betco NEW www.betco.com Blaze Products Corp. www.blazeproducts.com Bocks Board Packaging, Inc. www.bocksboard.com BOXit Corporation www.boxit.com Cactus Mat Manufacturing www.cactusmat.com Callico Distributors www.callico.com Cantech Industries, Inc. www.cantechtape.com Capital Transportation Solutions www.shipwithcts.com Cargill, Inc. www.cargill.com Carlisle FoodService Products (Flo-Pac) Carlisle Sanitary Maintenance Products www.carlisle.com Carroll Company www.carrollco.com Cascades Tissue Group www.cascades.com CCI (Cross Country Installations & Service, LLC) www.crosscountryinstall.com Cellucap Manufacturing Company www.cellucap.com Chase Products Company www.chaseproducts.com COACT NEW www.teamcoact.com Continental Commercial Products www.continentalcommercialproducts.com Cordova Safety Products www.cordovaisc.com Cox Paper & Printing Company, Inc. www.coxpaper.com CP Industries, Inc. www.cpindustries.net CrossCheck, Inc. www.cross-check.com Crowell Corporation www.crowellcorp.com Crown Mats and Matting www.crown -mats.com D & W Fine Pack www.dwfinepack.com Daley International www.daleyinternational.com Dart Container Corporation www.dart.biz DDI System, LLC www.ddisys.com Deadstock Network, Inc. www.deadstocknetwork.com DEB, Inc. www.debgroup.com Delta Marketing International, LLC www.naturesairsponge.com DeLuxe Paper Products www.deluxepaper.com Dial-Henkel www.dialcorp.com Durable Packaging www.durablepackaging.com Dura-Fibre www.durafibre.com ECi Software Solutions www.eci2.com Eco Concepts, Inc. www.ecoconceptsusa.com Eco-Products www.ecoproducts.com Elkay Plastics Co. www.elkayplastics.com EMI Yoshi, Inc. www.emiyoshi.com EMS Network Services www.emsnetworkservices.com Enterprise Group (Domtar) www.egpaper.com Environmental Designs, LLC www.davesamazing.com EP Minerals, LLC www.epminerals.com Epic Industries www.epicindustries.com Epicor (formerly Activant Solutions, Inc.) www.epicor.com ETC of Henderson, Inc. www.etcpads.com Fabri-Kal Corporation www.f-k.com Fleetmatics www.fleetmatics.com FoodHandler www.foodhandler.com Fortune Plastics www.fortuneplastics.com Fresh Products, Inc. www.freshproducts.com Gator Chemical, Inc. www.gatorchemical.com Georgia-Pacific Corporation www.gapac.com Glue Dots International www.gluedots.com Golden Star www.goldenstar.com Greenleafe, Inc. Greenwave www.greenwave.us.com Handi-foil of America, Inc. www.handi-foil.com Heartland Label Printers, Inc. www.hrtlp.com Heritage Bag Company www. heritage-bag.com Hoffmaster Group, Inc. www.hoffmaster.com HOSPECO (Hospital Specialty Co.) www.hospeco.com IBS Division of Inteplast www.inteplast.com Impact Products, LLC www.impact-products.com Innovative Forms & Graphics, Inc. www.innforms.com Intertape Polymer Group (IPG) www.itape.com IVEX www.ivexpackaging.com J & M Technologies, Inc. www.jandmtechnologies.com Jackson’s, Inc. www.jackson-assoc.us Jannel Maufacturing www.jannel.com KBM (Kearns, Brinen & Monaghan) NEW www.kbmcollect.com Kutol Products www.kutol.com Lambskin Specialties www.lambskin.com Laminated Industries, Inc. Laminations www.laminationsonline.com Lapaco www.lapaco.com LinkMax Paper Ltd. NEW www.linkmaxpaper.com LPS Industries, Inc. www.lpsind.com Marathon Solutions, Inc. www.marathonsi.com Marino Vileda Professional www.marinomop.com MarkIT Promotions www.markit.pro Matrix Payment Systems www.matrixpaymentsystems.com McNairn Packaging, Inc. www.mcnairnpackaging.com Mill Products Co., Inc. www.millproductsco.com MISCO Products Corp. www.miscoprod.com Nashua Corporation www.nashua.com National Discount Textiles www.nationaldiscounttextiles.com Nexstep/O’Cedar www.ocedarcommercial.com Nifty Packaging Products www.niftypack.com Nilodor www.nilodor.com North American Salt Company www.nasalt.com Novelis Foil Products www.novelis.com NPS Corporation www.npscorp.com O’Cedar Commercial www.ocedarcommercial.com O’Dell Corporation www.odellcorp.com OES (Outdoor Environmental Services) www.oesgogreen.com Omni International NEW www.omnigloves.com Oreck www.oreckcommercial.com PAC Strapping Products, Inc. www.strapsolutions.com Pactiv Corporation www.pactiv.com Paper Systems, Inc. www.papersystems.com Peacock Products www.peacockproductsinc.com Pitt Plastics, Inc. www.pittplastics.com Polyair Packaging, Inc. www.polyair.com Poly-Tak Protection Systems, Inc. www.polytak.com Primepak Company www.primepak.com Pro Tapes and Specialties NEW www.protapes.com ProBioTect, Inc. www.probiotectinc.com Profit2 www.profit2.com ProForms www.proformsknox.com Protective Industrial Products (PIP) www.pipusa.com R3 (Reliable Redistribution Resource) www.r3redistribution.com Radians, Inc. www.radians.com RavenWare Products, Inc. www.shinemound.com RDA Advantage (U.S. members) www.rdaadvantage.com Acme Wholesale Supply Callico, Inc. Central Distribution System CSB Industries, LLC Diamond Paper Co., Ltd. Forman, Inc. Garland C. Norris Company G. F. Lasswell Company Huff United Icon Distributing Co. JMZ Distributing, Inc. Omni Source, Inc. Plast Techs Enterprises R. J. Schinner Co., Inc. Sheppard Redistribution, Inc. Vernon Sanitation Supply Company Republic Bag, Inc. www.republicbag.com Reynolds Food Packaging www.reynoldspkg.com Rochester Midland Corporation www.rochestermidland.com Royal Paper Products, Inc. www.royalpaper.com Royale International Beverage Co., Inc. www.royalebrands.com Rubbermaid/United Receptacle www.rubbermaidcommercial.com Saalfeld Redistribution www.saalfeldredistribution.com Sabert Corp. www.sabert.com Saint-Gobain Abrasives www.nortonprocleaning.com Sales Drivers www.thesalesdrivers.com San Jamar www.sanjamar.com SAS Safety Corp. www.sassafety.com SCA Tissue North America www.torkusa.com Sekisui TA Industries (STA) www.sta-tape.com Shurtape Technologies, LLC www.shurtape.com SLi Lighting www.sli-lighting.com Smith-Lee Co., Inc. www.smith-lee.com Solo Cup Company www.solocup.com Specialty Packaging, Inc. www.specialtypackaging.us SQP (Specialty Quality Packaging) www.specialtyqualitypackaging.com Step 1 www.step1.com Storopack, Inc. www.storopackinc.com Swepe-Tite LLC www.swepe-tite.com Syfan USA www.syfanusa.com Tabell Communications Ltd. www.tabell.com TaraTape www.taratape.com Temperatsure www.temperatsure.com The Andersen Company, Inc. www.andersenco.com The Interface Financial Group www.interfacefunding.com The Malish Corporation www.malish.com The Packaging Wholesalers (formerly JIT) www.packagingwholesalers.com The Safety Zone, LLC www.safety-zone.com The Wegbreit Group, LLC www.wegbreitgroup.com Think Pink Janitorial Supplies www.pinkjanitorialsupplies.com Thunder Group www.thundergroup.com Tolco Corporation www.tolcocorp.com Transmacro, Inc. www.transmacro.com TTI Floorcare No. America/Hoover, Inc. www.ttifloorcare.com Tuway American Group tuwaymops.com Tyler Tape & Label www.tylertapes.com Unger Enterprises, Inc. www.ungerglobal.com United Receptacle, Inc. www.unitedrecept.com Universal Business Systems, Inc. www.ubsys.com Universal Dynamic Solutions www.udsolutions.com Verizon Wireless (Golbon Partner) www.verizonwireless.com Waterbury Companies/Time Mist www.watco.com Western Plastics www.wplastics.com Witt Industries (An Armor Group Co.) www.witt.com WNA www.wna.biz 43 ADVERTISEMENT ADVERTISEMENT Need Straws? 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