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Understanding Cyberbullying Dan Florell Eastern Kentucky University Session 2 The What and How of Cyberbullying: Effect and Impact Pennsylvania Training and Technical Assistance Network King of Prussia, PA January 3, 2011 Bullying Form of aggression in which a more powerful individual or group repeatedly inflicts negative act upon individuals who are less powerful (Olweus, 2001) Types of Bullying Physical bullying ◦ Hitting, kicking, pushing, taking personal belongings Verbal bullying ◦ Taunting, teasing, threatening Emotional and Psychological bullying ◦ Spreading rumors, manipulating social relationships Cyberbullying ◦ Sending or posting harmful material or engaging in other forms of social aggression using the Internet or other digital technologies Frequency of Bullying Victimization Among 11-16 Year Olds 3% 3% 5% Never Less often than monthly Once or twice a month Once or twice a week Everyday 27% 62% (n=1,193) (Ybarra, 2009) Frequency of bullying victimization among 11-16 year olds by environment 100% 90% 80% 70% Everyday Once or twice a week Once or twice a month Less often than monthly Never 60% 50% 40% 30% 20% 10% 0% School (Ybarra, 2009) Internet Cell phone text messaging To and from school Some other place (n=1,193) Bullying Characters Bully Victim Bully-victim Bystander Children Who Bully Lack empathy Good self-esteem Concerned with own desires rather than those of others Find it difficult to see things from someone else’s perspective Are willing to use others to get what they want May experience or witness violence at home Typical Victim Characteristics Quiet and sensitive May be perceived as being different or weak ◦ ◦ ◦ ◦ ◦ Appearance Sexual orientation Intellect Socio-economic background Cultural or religious background May experience psychosomatic symptoms like enuresis or sleep disturbances May accept that they deserve to be taunted Health Consequences of Bullying (Fekkes et al., 2003) Headache Sleep problems Abdominal pain Feeling tense Anxiety Feeling unhappy Depression scale moderate indication strong indication Bullied 16% 42% 17% 20% 28% 23% Not bullied 6% 23% 9% 9% 10% 5% 49% 16% 16% 2% Bullying Causes Long-Term Damage to Both Source and Target Bullies Victims Poor psycho-social functioning Poor academic performance Poor relationship building Loneliness Discipline problems Childhood depression Dislike school Anxiety Drugs and alcohol Adult depression 4X rate of criminal behavior Poor self-esteem Somatic symptoms School refusal Suicide ideation Typical Bully/Victim Characteristics Are targets of bullies and also bully younger or weaker children Hyperactive and emotionally reactive At risk for persistent social and behavior problems Typically worst outcomes of all types of bullies and victims Concern About Bully/Victims Display the social-emotional problems of victimized children AND the behavioral problems of children who bully ◦ Poor relationships with classmates ◦ Lonely ◦ Poorer academic achievement ◦ Higher rates of smoking and alcohol use ◦ More frequent fighting ◦ Depression and Anxiety Relational Bullying - Age Differences Preschool through adolescence, targets of relational aggression experience similar socialpsychological maladjustment (Crick et al., 2002; Crick & Nelson, 2002). Younger children tend to use overt aggression due to lack of development (Henington et al., 1998). ◦ Language is needed to use relational aggression Adolescents use relational aggression to maintain social prominence or perceived popularity (Rose, Swenson, & Waller, 2004). Development and Rise of Bullying Identity issues ◦ Bullying peaks in middle school Autonomy issues ◦ Not report as admit weakness Relationship – Friends ◦ Establish hierarchy in friendship groups ◦ Establish social dominance hierarchy Relationship – Dating ◦ Establish boundaries for who can date who Cyberbullying Definition Cyberbullying involves use of information and communication technologies such as email, cell phone text messages, instant messaging, and defamatory personal Web sites, to support deliberate, repeated, and hostile behavior by an individual or group that is intended to harm others. - Bill Belsey Bullying and Cyberbullying: Similarities and Differences Similarities: ◦ Many times bullies and cyberbullies are the same person as are the victims Differences: ◦ Cyberbullying is sent through technology ◦ Content does not go away once on Internet Editable, alterable ◦ Content reaches a large audience quickly ◦ Less censoring of comments online and text ◦ Invasive Overlap Between Bullying and Cyberbullying Victims at school tend to be victims online (18%) Bullies at school tend to bully online (12-30%) ◦ 12% were victims of cyberbullying Bully/victims at school tend to be bully/victims online ◦ 16-19% engaged in cyberbullying ◦ 22-33% were victims of cyberbullying No bullying or victimization (81% of school) ◦ 1% engaged in cyberbullying ◦ 3.5% were victims of cyberbullying Making Fun of the Sasquatch Julie was with her friends at the mall and they were taking pictures with their cell phones. Julie saw a boy from school and she took a picture of him too. When she got home, she decided to upload her pictures to her MySpace page so her friends could see. Making Fun of the Sasquatch As Julie was labeling her friends in the photo she ran across the boy’s photo. She thought it would be fun to label him Sasquatch. Her friends loved it! Everyone started calling the boy Sasquatch. Julie thought nothing of it until she saw the boy crying on his way to school a week later. Lesson of the Invisible Man Invisible Man Effect ◦ No accountability ◦ No punishment ◦ Free to engage in any behavior Behavior and Comments run out of control! Why It Happens: I Can’t See You I can’t see you: When people use the Internet they don’t receive tangible feedback about consequences of their actions. Lack of feedback interferes with empathy and leads to the misperception that no harm has resulted. Why It Happens: You Can’t See Me- I Can’t See You Everybody does it: The perception of invisibility and lack of tangible feedback support irresponsible online social norms, including: ◦ “It’s not me, it’s only my persona.” ◦ “What happens online, stays online.” Anatomy of a Cyberbullying Incident Profanity Self-image Context Profanity Profanity and Cyberbullying Profanity is processed differently than other content Taboo – words not supposed to be said Arousal – elicit strong emotions Processes taboo and high arousal words Areas of Self-Image Scholastic competence Social acceptance* Athletic competence Physical appearance* Job competence Romantic appeal Behavioral conduct Close friendships* Inside a Cyberbullying Episode George at home on the computer and gets an IM from a classmate. It says – URA FUKIN IDIOT!! DIE!!! Later – DIE WORTHLESS POS!!! George’s brain goes into overdrive. Brain Process Profanity & Threat George’s Possible Responses A. B. C. D. E. Launch counter-offensive with friends Threaten offending classmate Ignore it Report it to parents / school officials Block classmate from IM Answer C D E Answer A B Anonymity of IM What if George did not know who sent the repeated IMs? Unpredictability + Lack of Control = Depression Pew Internet: Online Harassment 32% of online teens have experienced one of the following forms of online harassment: ◦ 15% reported having private material (IM, txt, email) forwarded without permission ◦ 13% received threatening messages ◦ 13% said someone spread a rumor about them online ◦ 6% had someone post embarrassing picture of them online without permission 26% of teens have been harassed via their cell phones either by voice or text ◦ 47% have sent a text message they regretted sending (Lenhart, 2007 & 2010) Is this a problem? 25% of girls and 11% of boys had been cyberbullied at least once. 13% of girls and 9% of boys had cyberbullied someone else at least once. Who did the cyberbullying? ◦ student at school (53%) ◦ didn’t know (48%) ◦ friend (37%) ◦ sibling (13%) Kowalski et al., 2005 Impact of Cyberbullying at School Impact on classes ◦ Fear of unknown perpetrators ◦ Rapidly spreading gossip ◦ Hostile class environment Cyberbully Characteristics Spend more time on the Internet Parents are less concerned with their use of Internet More often also victims and bystanders of cyberbullying More often perpetrators of traditional bullying European Parliament, 2005 Why Do It? Simplicity For fun IDK (I don’t know) Get back at someone Misery loves company Cybervictims Characteristics More intense Internet users Tend to be content creators ◦ Social networking Take more risks on the Internet Have many friends and feel popular More often perpetrators of and bystanders to various actions on Internet that may be offensive Have a myriad of concurrent psychosocial problems offline European Parliament, 2005 Cyberbullying Types - Victims Impact ◦ Depression ◦ Afraid ◦ Powerless ◦ Suspicious ◦ Frustrated ◦ Angry Impact ◦ Sad ◦ Affected at Home ◦ Stressful ◦ Self-esteem ◦ Absenteeism ◦ School failure Impact of cyberbullying mirrors that of offline bullying Cyberbullying Types – Bully-Victim Culture of Cyberbullying - perpetrators of cyberbullying have also experienced cyberbullying as victims or bystanders and vice versa. Indication of the existence of chain reactions in cyberbullying, whereby perpetrators become victims and victims become perpetrators – European Parliament, 2005 Members of active social groups Cyberbullying Types - Bystander Contribute to cyberbullying by reading and forwarding communications Choose to not tell adults about incidents Perceive schools as ineffectual Developmental Implications Cyberbully, victim, and cyberbully-victim all associated with poor outcomes in: ◦ ◦ ◦ ◦ ◦ Self-esteem Psychopathology - Depression Psychosomatic School achievement Occupational achievement Cyberbullying – Gender Girls ◦ Prefer using IM, chat rooms, and e-mails ◦ Spend most time online in above settings ◦ More likely to be cyberbullied ◦ More likely to tell adults about cyberbullying Especially older adolescent girls Cyberbullying - Gender Boys ◦ More likely to be bullies and cyberbullies ◦ More likely to make online threats and build websites targeting others ◦ Less likely to tell adults of cyberbullying Gender and Cyberbullying Vocabulary of Cyberbullying Flaming -- online “fights” using electronic messages with angry and vulgar language Harassment -- repeatedly sending offensive, rude, and/or insulting messages Denigration -- sending or posting cruel gossip or rumors about a person to damage his or her reputation or friendships Mean Girls and Phenomenon Mean Girls Inspired At the speed of light… RUMORS Antonio received a text message on his cell. It read, “Monique S d8n Darnell” Antonio was sure Damon would want to know Monique was cheating on him. So he forwarded the text to Damon and several of his other buddies. Later that day Damon ambushed Darnell in the hallway. Both boys were suspended. At the speed of light… RUMORS The rumor ended up not being true though most of the school had heard about it in less than an hour through receiving and forwarding the text to friends. Vocabulary of Cyberbullying Impersonation -- breaking into someone’s account, posing as that person and sending messages to make the person look bad, get that person in trouble or danger, or damage that person’s reputation or friendships Impersonation BFF or not? Tonya and Monique are best friends and they tell everything to one another, even their passwords to their e-mail accounts. One day, Tonya goes to school and notices everyone is looking at her. Her friends don’t let her sit with them at lunch. Tonya doesn’t know what is going on. BFF or not? Someone finally tells her that she has been sending rude e-mails to everyone in school. Tonya is baffled on how this happened. After a few days, she finds out that Monique broke into her e-mail account and sent the messages because both Tonya and Monique liked the same boy. Vocabulary of Cyberbullying Outing and trickery -- sharing someone’s secrets or embarrassing information or images online and/or tricking someone into revealing secrets or embarrassing information, which is then shared online; Vocabulary of Cyberbullying Exclusion -- intentionally excluding someone from an online group, like a buddy list Vocabulary of Cyberbullying Cyberstalking -- repeatedly sending messages that include threats of harm or are highly intimidating: and ◦ Engaging in other online activities that make a person afraid for her or her safety. Let’s get Piper Several sixth grade girls became annoyed with a friends of theirs, Piper. They decided to make a cartoon online they titled “Six Ways to Kill Piper” which included: ◦ ◦ ◦ ◦ Girls shooting Piper Making Piper commit suicide Pushing Piper off a cliff Poisoning Piper Let’s get Piper The video was posted on YouTube Piper became afraid to go to school Piper’s mother and the school principal soon found out. The girls were suspended Many of the girls later called and apologized saying they had not thought how Piper would react. Source: Mom Says Online Cartoon Cyberbullies Daughter – KING TV 5-22-09 Contact the Presenter Dan Florell – Eastern Kentucky University ◦ E-mail: dan.florell@eku.edu ◦ Twitter: schoolpsychtech