Norfolk International Airport

NORFOLK INTER
NORFOLK INTERNATIONAL AIRPORT
TAKEORF.COM
NORFOLK INTERNATIONAL AIRPORT • 2200 NORVIEW AVENUE • NORFOLK, VA 23518-5807 • WWW.NORFOLKAIRPORT.COM
TAKEORF.COM
Norfolk International Airport (ORF) is located one mile east of I-64 (exit 279), just minutes from
downtown Norfolk.
Flights to hundreds of cities daily via American, Delta, Southwest, United and US Airways.
International flights facility in the main passenger terminal houses U.S. Customs & Border Protection
Services. Aircraft fueling and provisioning services provided by fixed base operator, Landmark Aviation.
Continuous shuttle service to Norfolk hotels provided by James River Transportation. Over 7,000
rental cars available through Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, and Thrifty.
Taxi service is also available.
Norfolk International Airport features food concessions from full-service menu dining to fast food,
gourmet coffee and desserts. Services include regional clothing and gift shops, newsstands, bank,
business service center, foreign currency exchange, ATMs, airport-wide wireless internet access, charging
stations, postal mail box, TTY phone for the hearing impaired, change machines, meeting and conference
rooms and business center. Visitors Information Center and USO Welcome Center located in the Arrivals
Terminal. Hospitality services available for groups. Norfolk International Airport is a smoke-free facility.
G E N E R A L C O N TA C T I N F O R M AT I O N
Norfolk Airport Authority (Airport Administration)
Employment Hotline
Airport Parking (Recorded Message)
Airport Police
Lost + Found
Paging
Landmark Aviation (General Aviation)
TTY Phone for the Hearing Impaired
Aeroterm (Air Cargo Terminal Leasing)
Airport Website
E-mail Address
757 857 3351
757 857 3416
757 857 3340
757 857 3344
757 857 3223
757 857 3351
757 857 3463
757 857 3872
800 528 5565
norfolkairport.com
info@norfolkairport.com
TAKEORF.COM
A I R L I N E I N F O R M AT I O N & R E S E R V AT I O N S
Airline
CodeReservation
Baggage
Website
American
AA
800 433 7300
800 535 5225
aa.com
Delta
DL
800 221 1212
800 325 8224
delta.com
Southwest
WN
800 435 9792
757 233 6790
southwest.com
United
UA
800 241 6522
800 221 6903
ual.com
US Airways
US
800 428 4322
800 371 4771
usairways.com
For details, call a travel agent or the airlines listed above.
N O N - S T O P C I T I E S S E R V E D V I A N O R F O L K I N T E R N AT I O N A L A I R P O R T
MINNEAPOLIS
(SEASONAL) •
CHICAGO/ORD •
CHICAGO/MDW
•• NEW YORK/LAGUARDIA
• NEW YORK/NEWARK
NEW YORK/JFK
• PHILADELPHIA
• BALTIMORE
• WASHINGTON/DULLES
WASHINGTON/REAGAN
DETROIT
•
LAS VEGAS (SEASONAL)
•
ATLANTA
MINNEAPOLIS (SEASONAL)
BALTIMORE
NEW YORK (LA GUARDIA)
CHARLOTTE
NEW YORK (JFK)
CHICAGO (O’HARE)
NEWARK
CHICAGO (MIDWAY)
ORLANDO
DALLAS
PHILADELPHIA
DETROIT
TAMPA (SEASONAL)
HOUSTON
WASHINGTON (DULLES)
MIAMI
WASHINGTON (REAGAN)
•
•CHARLOTTE
•
DALLAS
•
HOUSTON
•
ATLANTA
•
ORLANDO
TAMPA•
(SEASONAL)
• MIAMI
INTERN ATI O N A L AC C E S S
The high level of international gateway access shown above provides one-stop capability to reach most major worldwide cities.
TAKEORF.COM
GROUND TRANSPOR TATION
Rental Car
Alamo
Avis
Budget
Dollar
Enterprise
Hertz
National
Thrifty
Toll Free
800 462
800 831
800 527
800 800
800 736
800 654
800 227
888 400
Shuttle Service
James River
Transportation
Toll Free
5266
2847
0700
4000
8227
3131
7368
8877
866 823 4626
Taxi Cabs
Toll Free
Andy’s Cab
866 840 6573
Black + White
City Wide Cabs
Duke Cab
East Side Cab
Eden Cab
Norfolk Checker
Oceanside Taxi
Southside Cab
Waterside Taxi Co.
Yellow Cab of Norfolk
Local
757 855
757 855
757 313
757 857
757 855
757 857
757 855
757 855
2037
1945
8241
3902
1329
1261
2037
1863
COASTAL VIRGINIA & OUTER BANKS
757 963 0433
Local
757 461
757 855
757 319
757 202
757 718
757 724
757 855
757 455
757 763
757 531
757 857
•
GLOUCESTER
8880
4444
3368
3564
0937
5555
3333
7602
9370
6430
8888
WILLIAMSBURG –
JAMESTOWN –
YORKTOWN
64
444
233
858
375
858
857
852
858
855
880
892
8040
0567
6196
5283
9601
3405
3680
2111
9785
4117
8000
800
800
800
800
800
433
221
435
241
428
7300
1212
9792
6522
4322
13
•
HAMPTON
•
NEWPORT
SMITHFIELD •
460
• NEWS
17
64
AIRPORT SERVICES
757
757
757
800
757
757
757
757
757
800
757
•
POQUOSON
• SURRY
10
EASTERN
SHORE
CAPE CHARLES
32
Visitor Information Center (Paging)
USO Welcome Center
US Customs + Border Protection
Immigration
Caterer/Dining Rooms + Lounges
Conference Center
BB&T Bank
Newsstand + Retail Shops
Travelex Foreign Currency Exchange
Wireless Internet Support
Transportation Security Administration
Skycap + Wheelchair Assistance
American
Delta
Southwest
United
US Airways
CHESAPEAKE
BAY
17
WINDSOR •
17
ORF
664
•
264
SUFFOLK
•
•
•FRANKLIN
58
464
64
13
CHESAPEAKE
58
165
17
13
VIRGINIA
NORTH CAROLINA
14 km
8 mi
0
• VIRGINIA BEACH
264
PORTSMOUTH
460
60
• NORFOLK
168
ATLANTIC OCEAN
• MOYOCK
CURRITUCK •
•COROLLA
158
17
BYP
17
ELIZABETH CITY
•
158
•HERTFORD
13
0
OUTER
BANKS
14 KM
8 MI
17
KITTY HAWK
•
• KILL DEVIL HILLS
NAGS HEAD
TAKEORF.COM
PARKING INFORMATION
EAST LOT
There are presently two short-term lots, one short-
LONG-TERM
PARKING
term metered lot and one long-term lot adjacent
to the main terminal. Both short-term and longterm parking are available in the new nine-level
garage A. Long-term parking is available in the
NORTH
LOT
adjoining five-level parking garages B and C. Longterm parking for oversized vehicles is available in
surface lot D adjacent to the parking garages. All
garages and lots are within a short walk of the
SHORTTERM
METERED
PARKING
MAIN
TERMINAL
DEPARTURE
RENTAL CAR
RETURN
SOUTH
LOT
SHORTTERM
PARKING
SHORTTERM
PARKING
departures terminal.
PEDESTRIAN BRIDGE
PARKING RATES
ARRIVALS TERMINAL / BAGGAGE CLAIM
Parking Information.............757 857 3340
Short-Term Rates.................$1 per each half hour,
or any part thereof,
up to a maximum of
$24 per day.
Long-Term Rates.................$1 per each half hour,
or any part thereof,
up to a maximum of
$9 per day.
Cashier and credit card self-service lanes open 24-hours accept
cash and all major credit and debit cards.
GARAGE A
LONG-TERM
PARKING
SHORT-TERM
PARKING
RENTAL CAR
READY LOT
GARAGE B
GARAGE C
LONG-TERM
PARKING
LONG-TERM
PARKING
ENTRANCE
LOT D
OVERSIZED
VEHICLE
LONG-TERM
PARKING
EXIT PLAZA
TERMINAL MAP
TTEERRM
MI IN
NAALL M
MAAPP
I NT ERNAT I ONA L
ARRI VAL S
H
F
B
EA2 E
A
D
C
C C
G
B B
F
B
TO PARKING
AND
RENTAL CARS
H
G G
F F
TO TO
PARKING
PARKING
ANDAND
RENTAL
CARS
RENTAL
CARS
5
RESTROOMS
FAMILY RESTROOMS
BAGGAGE CLAIM
STAIRS
OVERSIZED BAGGAGE
CHARGING STATION
ELEVATOR
A8
ARRIVALS TERMINAL
4 4
GATES 1–15
A Avis
B Hertz
C Enterprise
D Budget
E Alamo
F National
G Dollar
B27
B30
B16 B16B18 B18
B29
B19
SECOND
L EVE
L L
SECOND
L EVE
SECOND LEVEL
USO Welcome Center
Airport Parking Office
TSA Administration
Avis
B Hertz
GATES
GATES
C Enterprise
RENTAL
CARSCARS
D Budget
RENTAL
E Alamo
RESTROOMS
RESTROOMS
F National
G Dollar
FAMILY
RESTROOMS
FAMILY
RESTROOMS
H Thrifty
STAIRS
STAIRS
SHUTTLE
American
B BC C
Southwest/AirTran
US Airways
D DE E
MM
A IANI NT ETR
NN
AL
E MI
R MI
AL
FIRST
L EVE
FIRST
L EVLE L
Great American Bagel
LOBBY
La Tapenade
MAIN
PASSENGER
James River Grill
TERMINA
L
Starbucks
SERVICES
RETAIL
FIRST
Home Team Sports Grill
Starbucks
Burger King
Phillips Seafood
Pizza Hut
$10 Boutique
LOWER LEVEL
Airport Police Department
TTY Phone for the Hearing Impaired
LEVEL
ARRIVALS
TERMINAL
Hudson News
ARRIVALS
TERMINAL
Tech On The TICKET
Go
AIRLINE
COUNTERS
FIRST
LEVEL
FIRST
LEVEL
A Southwest
SERVICES
SERVICES
B US Airways
CONCOURSE
ATMATM
C American
AIRLINES
Baggage
Claim
Baggage
Claim
D United
Delta
Airline
Baggage
Offices
Airline
Baggage
Offices
United
Flight
Information
E Information
Delta
Flight
Military
Information
Center
Military
Information
Center
SERVICES
SECOND
LEVEL
ATM
CARCAR
RENTAL
RENTAL
Flight Information
A Avis
A LOBBY
Avis
B Hertz
B Hertz
FOOD
SERVICES
C Enterprise
C Enterprise
Starbucks
D Budget
Airport
Administration
D Budget
La Tapenade
E Alamo
E ATM
Back Bay Bistro
Alamo
F National
F BB&T
National
Bank
RETAIL
G Dollar
G Conference
Dollar
Center
Hudson News
H Thrifty
H Flight
Thrifty
Information
$10 Boutique
Foreign Currency Exchange
SHUTTLE
SHUTTLE
Mailbox
James
RiverRiver
Transportation
James
Transportation
TAXI
FOOD
TAXI
Home Team Sports Grill
SECOND
LEVEL
SECOND
StarbucksLEVEL
USOUSO
Welcome
Center
Welcome
Center
Burger
King
Airport
Parking
Office
Airport
Parking
Office
Phillips
Seafood
TSA TSA
Administration
Administration
Pizza
Hut
RETAIL
Discover Hampton Roads
KidsWorks
B
B21 B21
B20 B20
B22 B22
B23 B23
B26 B26
GATES
16–30
GATES
16–30
B22
B27 B27
B30 B30
B28 B28
B29 B29
B27
B30
UNITED
UNITED
B28
B29
UNITED
FOOD
Airport Administration
ATM
BB&T Bank
FIR
STCenter
LEVE L
Conference
Flight Information
Foreign Currency Exchange
Mailbox
B19 B19
CO
C OU
RS
u B
CN
ON
C OU
RE
Su EB
CONCOURSE A
ATM
Flight Information
ATM
RETAIL
Discover Hampton Roads
Baggage Claim
OVERSIZED
BAGGAGE
Airline
Baggage OfficesKidsWorks
OVERSIZED
BAGGAGE
Flight Information Hudson News
CHARGING
STATION
CHARGING
STATION
Tech On The Go
Military Information Center
ESCALATOR
A
ESCALATOR
B26
GATES 16–30
SERVICES
BAGGAGE
BAGGAGE
CAR RENTAL
B23
AIRLINES
ARRIVALS TERMINAL
LEGEND
LEGEND
FIRST LEVEL
ELEVATOR
ELEVATOR
B21
A A
CONCOU
RSEu B
D E
B24 B24
B25 B25
B25
DE L T A
B28
B17
B24
UNITED
FOOD
AIRLINE
COUNTER
AIRLINE
COUNTER
SERVICES
GATES
1–15
GATES
1–15
A
B17 B17
MM
A IANI NT ETR
NAL L
uE MI
R
u MI N A
B20
B16 B18
MAIN T ERMIN AL
CAR RENTAL
CO
C OU
RS
CN
ON
C OU
RE
S EA A
US US
A IRWA
YS YS
A IRWA
B25 CONCOU RSE
A8 A8
DE LTA
DE LTA
GATES 16–30
Southwest
US Airways
American
United
Delta
B C SECOND LEVEL
5 5
A2 A2
B26
B23
BAGGAGE CLAIM
A RRIVALS T ERMIN AL
E
TAXI
BAGGAGE
B
D
James River Transportation
AIRLINE COUNTER
A
C
SHUTTLE
LEG EN D
B22
A
AIRLINE TICKET COUNTERS
FIRST LEVE L
ELEVATOR
RENTAL CARS
B20
FIRST LEVEL
MAIN T E RMI N A L
H Thrifty
GATES
B18
TERMINA L
3 3
CHARGING STATION
ESCALATOR
B21
SECOND
LEVE L
MAIN PASSENGER
D E
B C
ATM
Baggage Claim
Airline Baggage Offices
Flight Information
Military Information Center
BAGGAGE
B19
A6 A6
A4 A4
MAIN T ERMIN
AL
u
SERVICES
AIRLINE COUNTER
OVERSIZED BAGGAGE
2 2
FIRST LEVEL
4
LE G EN D
1 1
A
3
DEL TUS
A AI RWA Y S
B17
PASSENGER PICK-UP
PASSENGER
PICK-UP
AIRPORT
SHUTTLE,
TAXIS
AIRPORT SHUTTLE, TAXIS
5
PASSENGER PICK-UP
AIRPORT SHUTTLE, TAXIS
4
B24
A2
A11 A11
A7 A7A9 A9
A3 A3A5 A5
A1 A1
A11
A6
A4
A RRI V A LS T E RMIN A L
A RRI V ABAGGAGE
LS T CLAIM
E RMIN A L
S ECON D LEVE L
2
A5
CO N COU RS Eu B
P E D E S TRI A N B R I DGE T O
A RR I V A LS TE R MI NA L + P A RK I NG
A9
A7
P E DP EE DS TE RI
E TEO T O
S TARIN ABNRBI DG
R I DG
A RR
I V AI LV SA LTSE RT EMIR NA
L +L P+A RP AK RI NG
A RR
MINA
K I NG
MAIN T E RMI
NAL
u
1
GATES 1–15
A1
B16
SOUTHWEST
SOUTHWEST
AMERI CA N
A A
PASSENGER PICK-UP
AIRPORT SHUTTLE, TAXIS
3
BAGGAGE CLAIM
A RRI V A LS T E RMIN A L
TO PARKING
AND
RENTAL
CARS
2
I NTINTE
E R NARTIONA
L L
NA TIONA
ARRIV
A LSA LS
ARRIV
A3
TAKEORF.COM
A MEA RME
ICA
N N
R ICA
A8
A RRI VALS
PEDE S TRI AAN BRI DGE TO
A RRIVAL S TE RMINA L + P A RK I NG
1
A11
SOUTHWEST
USI NTERNATI
AI RWAY S ONAC
L O N COU RS E A
H H
D D
E
A6
A4
RENTAL CARS
RENTAL CARS
C
RENTAL CARS
G
A1
RENTAL CARS
D
A9
A7
A5
A3
T E R M ITNEARLM
MI N
A PA L M A P
E
TAKEORF.COM
A MERI CA N
SOUTHWEST
MAIN
MAINPASSENGER
PASSENGER
TERMINA
LL
TERMINA
CONCOURSE
CONCOURSEA A
FIRST
LEVEL
FIRST
LEVEL
American
American
Southwest/AirTran
Southwest/AirTran
US Airways
US Airways
AIRLINE
TICKET
COUNTERS
AIRLINE
TICKET
COUNTERS
Southwest
A Southwest
USB Airways
US Airways
American
C American
D United
D United
E Delta
AIRLINES
E Delta
A
B
AIRLINES
AIRLINES
SERVICES
SERVICES
CONCOURSE A
ATMATM
Flight
Information
Flight
Information
American
SECOND
LEVEL
Southwest/AirTran
SECOND
LEVEL
USLOBBY
Airways
LOBBY
Great
American
Bagel
Great
American
Bagel
La Tapenade
La Tapenade
James
River
Grill
James River Grill
Starbucks
Starbucks
C
SERVICES
SERVICES
SERVICES
Airport
Administration
ATM
Airport
Administration
ATMATM
Flight
Information
BB&T
BankBank
BB&T
FOOD
Conference
Center
Conference
Center
Great
American
Bagel
Flight
Information
Flight
Information
Currency
Exchange
LaForeign
Tapenade
Foreign
Currency
Exchange
Mailbox
James
River Grill
Mailbox
Starbucks
FOOD
FOOD
Home
Team
Sports
GrillGrill
RETAIL
Home
Team
Sports
Starbucks
Starbucks
Hudson
News
Burger
King
Burger
Tech
On
TheKing
Go
Phillips
Seafood
Phillips
Seafood
PizzaPizza
Hut Hut
FOOD
FOOD
RETAIL
RETAIL
Hudson
NewsNews
Hudson
TechTech
On The
Go Go
On The
CONCOURSE
CONCOURSEB B
AIRLINES
AIRLINES
DeltaDelta
United
United
SERVICES
SERVICES
ATMATM
Flight
Information
Flight
Information
FOOD
FOOD
CONCOURSE
B
RETAIL
RETAIL
Starbucks
Starbucks
La Tapenade
La Tapenade
BackBack
Bay Bay
Bistro
Bistro
KidsWorks
KidsWorks
Delta
Hudson
NewsNews
Hudson
United
RETAIL
RETAIL
Discover
Hampton
Roads
Discover
Hampton
Roads
AIRLINES
TechTech
On The
Go Go
On The
$10 $10
Boutique
SERVICES
Boutique
ATM
LOWER
LEVEL
LOWER
LEVEL
Flight
Information
Airport Police Department
Airport Police Department
FOOD
TTY Phone for the Hearing Impaired
TTY Phone for the Hearing Impaired
Starbucks
La Tapenade
Back Bay Bistro
RETAIL
Hudson
NewsNews
Hudson
$10 $10
Boutique
Boutique