CoLinx planning Crossville expansion
Transcription
CoLinx planning Crossville expansion
alk e ong WEB exclusives ucbjournal.com • Gainesboro industrial building gets second lease on life • 2013 construction outlook strong, builder says • Standing Stone hosting inaugural mud race in May viewpoint: Going postal: Time to privatize? 4 executive PROFILE MARCH 2013 Issue #96 A voice for businesses in the Upper Cumberland Bill Little 8 CoLinx planning Crossville expansion MEDICAL PROFILE CRMC ER unveiled 10 LIZ ENGEL CLARK | UCBJ Editor Local company has hand in Memphis Mitsubishi project LIZ ENGEL CLARK | UCBJ Editor COOKEVILLE – A Putnam County company will have a hand in one of the biggest energy projects in the state this year – and the product it manufactured for that undertaking stands – quite literally – as one of the largest systems created in its nearly 38-year history. Baron USA, a Cookeville-based manufacturer of equipment for major utilities throughout the world, is in the process of installing one of its vapor phase systems at the new Mitsubishi Electric power plant in Memphis. The project, a $200 million endeavor from which Mitsubishi will churn out large electric transformers, was considered a big win for Tennessee when first announced back in 2011. While Baron’s piece of the puzzle is on the smaller end of the dollar scale – owner and CROSSVILLE – A Crossville company eyeing a $9 million expansion is getting a little help from the city and county in its endeavor. CoLinx, a shared services provider for industrial manufacturers, has proposed a 210,000-square-foot expansion to its main Crossville distribution facility, located off Interstate 40 at 1536 Genesis Road. That expansion will include a $6.5 million investment in new building construction and $2.5 million in warehouse equipment. But the company first needed commitments from both city and county to help move the project forward. It got both those promises in February. The city of Crossville will be helping fund a Tennessee Department of Economic and Community Development (ECD) FastTrack grant that’s expected to cover some unbudgeted mitigation costs at the proposed expansion site as well as a road expansion project that could improve safety around the CoLinx facility. And the county will lend its name to that FastTract grant. In turn, CoLinx is looking to extend its local lease through 2027 – an economic win-win for the community, company officials said. “We are a substantial economic engine for this county,” Ed Camera, vice president SEE colinx | 12 Sink or swim? Port feasibility study could start this spring SEE BARON | 3 Presorted Standard U.S. Postage Paid Monroe, Ga Permit No. 15 ati UPPER CUMBERLAND ucbjournal.com BE CONNECTED. STAY INFORMED. LIZ ENGEL CLARK | UCBJ Editor GAINESBORO – A key study that will help determine the viability – and ultimately the future – of a renewed deepwater port initiative in Gainesboro could get started this spring. The port project, an ongoing effort in this small Jackson County town, seems to be on the move once again after nearly a year of stagnation. The latest news came almost 12 months ago, when a feasibility study – to determine the port’s viability and possible economic impact – was first commissioned. While securing funding for that study took time, earlier this year, Susan Elkins, Tennessee Tech’s vice president for extended programs and regional development, who initially helped push the project forward on the university side, also announced her departure in January. Dr. Jessica Matson, a professor in the civil and environmental engineering department at Tech, said officials are currently working to “make sure things don’t fall through the cracks.” She’s been assigned to serve as technical manager for the feasibility study and is “hopeful” it could get started soon, possibly in the spring. Funding has been appropriated to the tune of roughly $34,000. Monies will come from a Tennessee Economic and Community Development (ECD) Fast Track grant to Jackson County’s Industrial Development Board, although, as of press time, neither an invoice with the state nor a contract between SEE port | 9 You have the resolution. We have the solution. New Year. New You. Make 2013 your year to lose! You know the drill: A fresh, new year … a renewed resolve to lose weight … and that same old disappointment when those stubborn pounds remain for yet another year. The good news is, you can end this depressing cycle because Cookeville Regional now offers bariatric surgery, including laparoscopic gastric banding InfoRmAtIonAl SemInAR featuring surgeon Charles T. Huddleston, MD and sleeve gastrectomy procedures, as secoNd WedNesdaY of each moNth a permanent weight loss solution for from 6–7 p.m. in the CRmC education Center. You can reserve seats by calling 931-783-2587. qualified patients. Let us help you make your year as healthy as your resolution! 1-877-377-2762 Physicians referral line www.crmchealth.org news ucbjournal.com // OPINION // feature // profile // column // 2013 march CLASSIFIED 3 Marketing for the modern business: Less is more in 2013 The ever-changing marketing landscape in the modern business era seemingly is coming back to a simple “less is more” approach. Less is more with your brand, your content, your social media channels and your overall focus. In an era where the modern consumer is hit from literally every angle imaginable throughout their day with marketing and product mentions, it’s becoming more important for businesses to take a strategic approach to become less white noise to the consumer, and more compelling impact. Brand based Personal identity is what every person seeks throughout their life journey. Brand identity is no different. What message does your brand convey? Are you trying to do too much in too small of a space? Too often, business have little faith in the consumer to infer and imply. A well-crafted brand strategy dedicated to a UPPER CUMBERLAND JAY ALBRECHT Publisher Editorial LIZ ENGEL CLARK Editor Advertising Cassey spakes COLTON MULLIGAN DESIGN/LAYOUT Jarrod conner Published by PTT VENTURES, LLC Larry mcdonald Chairman MIKE MCCLOUD Principal Advisor info@ucbjournal.com The Upper Cumberland Business Journal is published monthly by PTT Ventures, LLC. It is produced by MMA Creative at 705 N. Dixie Ave., Cookeville, TN 38501. PHONE: (931) 528-8852. FAX: (931) 520-3833. E-MAIL: info@ucbjournal.com. Every attempt is made to present factual information; neither the Cumberland Business Journal, nor PTT Ventures can be held responsible for opinions expressed or erroneous information provided by contributing writers. Upper Cumberland Business Journal© by PTT Ventures, LLC. All rights reserved unless granted by written permission. Call for subscription rates. JEFF MORRIS SPECIAL TO THE UCBJ simple, focused and tight message will bring relevance and clarity to a business that is swimming in a giant sea of commerce. Storytelling content Tackling “storytelling” content may be the most difficult challenge modern businesses face today. National brands like CocaCola and Target have turned their main marketing focus to storytelling content. Gone are the days of speaking at consumers. A consumer’s experience with a brand drives their engagement and creates an experience. Content from a brand that effectively likens itself to the consumer and encourages feedback through channels like social media will have the pulse of the consumer. When incorrectly executed though, storytelling content can feel contrived and forced. Finding FROM BARON |1 president Derek Baranowski said it’s worth about $5 million – the locally-made vapor phase system comes into play during “one of most critical phases” of production. Transformers undergo a lengthy drying process, and the main advantage of a vapor phase system is that it both speeds up that dry out – essentially saving time – and allows for near perfect temperature control. While Baron didn’t invent vapor chamber technology, it did pioneer a solvent spray system used to heat that chamber, Baranowski said. “You have to be careful as you’re heating because you’re taking something up from ambient temperature, around 32-34 degrees centigrade, and heating it to 130 degrees centigrade,” he said. “That’s quite a temperature shift. But by heating this large mass evenly, we avoid thermal stresses on it.” Baron’s chamber, Baranowski added, was one of the first pieces of equipment to be installed at the Memphis plant. It is also the largest chamber system Baron USA has ever built, standing at 40 feet long, 20 feet wide and 22 feet high. It took roughly 4,000 man hours to complete. The system was manufactured in Cookeville and shipped in sections to Memphis in mid-February. From there it was installed and welded together; Baron is scheduled to turn it over to Mitsubishi by April 1, which is also the tentative production start date for the project as a whole. The Mitsubishi transformers will play an important part in developing more stable and reliable electric grids in North America, Tennessee officials have touted, and Baranowski said, Baron is proud to play a part in that. “Everybody’s well aware of our aging infrastructure,” Baranowski said. “There hasn’t the perfect subtle message and driving forward with the consumer should be every company’s goal in 2013, big or small. Smart social media As social media begins to move out of its early-bird status and more toward a conventional marketing platform, more information is now available to businesses regarding their social media strategy. At times, less is more. A smart strategy weighs the current landscape and chooses from the available social media networks to best execute a communication strategy and doesn’t always engage on every platform. While the main goal of social media for businesses should be a conversation with the consumer, more posts and more content may be less effective than strategic posts with compelling content. Determining the correct volume of conversation and receiving better feedback and engagement, far outweighs a top-line glance at simple page analytics. Analytics are an excellent and quick method for gauging some successes, but a smart social media strategy may not always care about page views been a major refurbishment of our grid system since 1975, I believe, and the transformers servicing this system today normally have a 25-year field life. So we’re overdue. And a lot of the manufacturing moved overseas, and that’s starting to come back because there is such a demand.” Not to mention it’s considered a rare in-state deal for his company, which basically competes against two European-based suppliers for business. “The reason we were successful in this project is some of the innovations we were able to bring to it, like our spray system,” he said. “Another advantage was the proximity. We’re close, just five hours away if they need assistance. “Basically, we’re a small company that can adapt our processes, and we try to work with the customer to tailor our system to meet their needs. It was a total team project that couldn’t have been done without everybody’s participation. Our guys put in extra hours, an incredible amount of extra hours, to get this done on time.” or message reach. Integrated digital presence Mobile optimization, compelling content, digital integration are tent posts for thriving businesses in the modern era of communication. Most businesses understand the importance of having a quality web presence. How they determine “quality” though, is up for discussion. The focus shouldn’t be simply being present, or making a giant flash splash for the consumer, but rather what presence do you have and is it relevant to the marketplace. Less is more. If the brand is solid, the messaging is tight and the strategy is in place, it should feel like a wholly symbiotic relationship. A strategy that focuses on smart integration of digital assets will have a much greater chance for success in 2013 and mitigate risk at the same time. Jeff Morris is communications director for MMA Creative, which operates two offices in Middle Tennessee, 705 N. Dixie Ave., Cookeville, and 700 Craighead Street, Suite 200, Nashville. For more information, call (931) 528-8852 or (615) 297-6886. Baron USA employees place the final touches on a vapor phase chamber before it’s shipped to Memphis. The chamber system is the largest Baron has ever built at 40 feet long, 20 feet wide and 22 feet high. An overview of the vapor phase chamber manufactured by Baron USA for the Mitsubishi Electric power plant in Memphis. 4 march 2013 news // OPINION // feature // profile // column // CLASSIFIED ucbjournal.com Going postal: Time to privatize? It must be the end of the world as we know it. With the February announcement that Saturday mail service could cease, did the U.S. Postal Service (USPS) actually make a move that most people like? When it was first reported – a proposal that’s been discussed for what seems like forever but will likely go into effect this August – USPS, which has been heavily chastised in recent months for bleeding money like a stabbing to the jugular vein, seemed to get an approval rating burst. About six in 10 favored the change, and getting 60 percent of people to agree on anything seems pretty impressive in my mind – heck, only 32 percent have a favorable opinion of the new American Idol judges, and American Idol is one of the longer-running fluff TV shows around (although it’s one I can’t bare to watch, no matter who is dishing out the critiques). Most businesses, too, are following the same line of thinking as above – many say they won’t be negatively impacted by such a change, since most communications can be – or already are – conducted in a paperless manner. The inconvenience this could cause is thought to be minor at best. But there’s a larger, looming question here, one that has a $15.9 billion answer (if you didn’t know, that’s exactly how much the Postal Service lost in 2012). While this most business. And never mind the history and ties to the Constitution. Today’s post office, many like minds would argue, is irrelevant. And its revenue model beyond broken. Yes, yes, yes, it’s true that the U.S. Postal Service receives no tax dollars for its expenses, instead relying on the sale of postage, products and services to fund its operations, and many blame a 2006 Congressional act that mandated USPS prefund its retirees’ health benefits for the next 75 years, as the problem. But privatizing could solve those issues of spiraling costs and uneven revenue streams. It would remove Congress from the picture. A definite plus at this juncture. And the post office does have viable assets that certainly could prove valuable to someone, right? Of course, privatization could hit rural communities hard – and the Upper Cumberland is the very definition of rural. Hand delivering letters to countrydwelling customers for the same 46-cent rate that urbanites receive isn’t exactly lucrative. It could also be argued that postal workers would likely experience diminished working conditions under a privatized LIZ CLARK UCBJ EDITOR VIEWPOINT recent pronouncement wasn’t as gloom and doom as some other reports have been – there was a recent hike in the price of first-class stamps (albeit 1 cent, but it was at least the second increase in two years), the decision to close or reduce hours at hundreds of offices across the state, and the fight over ever declining revenues (anyone see a pattern here?), we need to seriously consider other options. But is it time to privatize? I’ve actually had this exact column written – more or less, in so many words, since sometime last year – but I never could quite fill it out enough to publish it. The Saturday cease-fire brought it back to light, and it would appear, many of my original thoughts still hold true. Now, for this analysis to work, you must toss aside all that nostalgia – those pretty, themed stamps that are bought in bulk, that rural office where you’re on a first-name basis, and the idea that, in many small towns or cities, post offices are more of a community hub than places of legitimate system. And would services really improve? I mean, really? Would costs really go down? I don’t pretend to have the answer – and I certainly can’t advocate for a solution either way – but this is a discussion that needs to happen. And it needs to happen soon. While ending Saturday service is a seemingly popular move in the right direction for now, it will only save so much money in the long run – about $2 billion annually to be exact. Sure that’s a lot of Benjamin’s, but in the scope of things – again, let’s point back at that $15.9 billion loss in 2012 – it’s hardly a drop in the bucket. Liz Engel Clark is the editor of the Upper Cumberland Business Journal. 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Spring St. Jamestown TN 38556117 East Bryant St. Sparta, TN 38583 (931) 879-5923 Smithville, TN 37166 (931) 836-2675 (931) 879-6637 fax (615) 597-4375 (615) 597-4390 fax (931) 836-8459 fax www.cumberlandinsurance.com ucbjournal.com news // OPINION // feature // profile // column // CLASSIFIED 2013 march 5 An owner’s perspective: the new business climate The economy appears to be recovering, slowly, but recovering. Businesses are seeing sales rise after struggling for several years. Unlike a lot of business people during the Great Recession, I got lucky to a certain extent when the economy collapsed in 2008. I had sold my business, White Plains Golf Course, about a month before the housing market collapsed. So I didn’t have to deal with selling when business values were plummeting. I took a break for a bit. But when I decided to return to business ownership, I had a front row seat to just how much the economic collapse had affected the value of businesses. And it turns out I hadn’t completely dodged the economic bullet. I learned just how much the lending market had changed to make it extraordinarily challenging for me to buy Express Signs & More. When I decided to buy a business, it didn’t matter what business. I had been in business for 30 years. For 20 years, I had owned Cookeville Antique Mall. From 1991 to 1996, I worked my way up a national chain of pawn stores, which took me out of Cookeville. For a few years, I owned a facilities JEFF DUNN SPECIAL TO THE UCBJ management company and took care of a lot Averitt Express terminals. I was a partner in the golf course for six years. Through my experience, particularly with antiques and the pawn business, I had learned how to establish value. In looking at businesses to buy, I was confronted with seeing prospects in which revenues and income had dropped sharply. It simply appeared as though it wasn’t a good time to buy a business. I looked at 10 to 12 different businesses and couldn’t find any that were valued with the new economic situation. Companies weren’t performing like they had been and few were performing steadily. Was the last two or three years of sales the new reality or was it the years before 2008? I decided I had to base my decision on what had happened post-housing collapse. Then one day, I saw Express Signs advertised for sale on the Internet. It was performing steadily during the economy’s tough years. The business, which has been around for 11 years, supported other businesses the owners had as well as several large customers. But when I went to buy it, I found out that the days of walking into a single local bank and borrowing the money were long gone. It was a challenging and onerous process, one I had never been through previously when buying a business. My house is paid off. But when the housing market and home values dropped, the value of my house had gone down as well. That affected my ability to borrow against that asset. And little did I know how much the lending environment had changed. The loan requirements had toughened considerably. When I sat down with loan officers, they would say, “I am sorry for what you are about to go through.” It took a great deal of creativity, but I got it done. I had to put together several different lending sources to make the deal happen. Since buying Express Signs, we have expanded it into new lines of business to be competitive and increase revenue. Our goal is to be a one-stop shop. So in addition to signs, banners and car wraps, we now offer printing and computer services. We sell laptops and desktop computers. We can remove viruses from computers, add and remove software and even design websites. We’ve also expanded our customer base. Not long ago, we picked up franchisees for nutritional and supplements retailer GNC and plan on expanding and deepening that relationship in the years to come. Advertising was a major factor in my decision to buy Express Signs. The need for advertising grows when sales aren’t good. You want to have banners and signs to highlight your business and drive sales. That may come as a surprise since the news has been filled with stories of dwindling ad dollars. But in the year I’ve been here, I’ve seen that businesses with an advertising budget either increase it or maintain it through slower sales. Perhaps that’s a good sign that businesses are growing more confident in an economic recovery. Hopefully, the recovery continues so businesses thrive and we all do better. Jeff Dunn is the owner of Express Signs & More in Cookeville. For more information, call (931) 520-4007, email jeff@expresssignscookeville.com or visit www.expresssignscookeville.com. TRUST CREDIBILITY RELIABILITY IT Support Plans VoIP Telephone Systems Backup/Disaster Recovery Your Morning MaYor with 931.526.EPIC • 410 South Lowe Ave. www.epictn.com Cookeville, TN 38501 Dwight henry 6-8 a.m. 6 march 2013 news // OPINION // feature // profile // column // CLASSIFIED ucbjournal.com IRS explains ‘shared responsibility’ provision under Affordable Care Act On Dec. 28, 2012, the Internal Revenue Service (IRS) issued proposed regulations under the “Employer Shared Responsibility” provisions of the Patient Protection and Affordable Care Act (PPACA). To be subject to the provisions, an employer must have at least 50 fulltime employees or a combination of full-time and part-time employees that is equivalent to at least 50 full-time employees. Companies that have a common owner or are otherwise related generally are combined together for purposes of determining whether or not they employ at least 50. Those employers that may be close to the 50 full-time employees (or equivalent) threshold need to know what to do for 2014, so special transition relief is available to help them count their employees in 2013. This will provide additional information about how to determine the average number employees for the year. While the Employer Shared Responsibility provisions generally go into effect on Jan. 1, 2014, employers will use information about the employees they employed during 2013 to determine whether they employ enough employees to be subject to these new provisions in 2014. Determination of liability In 2014, an employer meeting the 50 employee threshold will generally be liable JEFF JONES SPECIAL TO THE UCBJ LEGAL for an Employer Shared Responsibility payment only if: (a) the employer does not offer health coverage or offers coverage to less than 95 percent of its full-time employees and at least one of the fulltime employees receives a premium tax credit to help pay for coverage on an exchange; or (b) the employer offers health coverage to at least 95 percent of its full-time employees, and at least one full-time employee receives a premium tax credit to help pay for coverage on an exchange, which may occur because the employer did not offer coverage to that employee or because the coverage the employer offered that employee was either unaffordable to the employee or did not provide minimum value. In determining whether the coverage the employer offers is affordable, if an employee’s share of the premium from employer-provided coverage would cost the employee more than 9.5 percent of that employee’s annual household income, the coverage is not considered affordable for that employee. If an employer offers multiple health care coverage options, the affordability Bring your business up to SPEED TV | INTERNET | TELEPHONE Offering Competitive Business Solutions Metro Ethernet SIP Trunks T1 Lines Key Systems & PBX Conferencing Services Custom Calling Features High Speed Internet up to 100 Mbps Long Distance & Voice Mail www.twlakes.coop 200 Telephone Lane • Gainesboro, TN 38562 or 931.268.2151 1.800.644.8582 test applies to the lowest-cost option available to the employee that also meets the minimum value requirement. Various safe harbors are provided in determining employees’ household incomes, including, but not limited to, wages the employer pays the employee that year as recorded on the Form W-2. In determining whether the coverage offered provides minimum value, there will be a minimum value calculator made available whereby employers can input certain information about the plan, such as deductibles and co-pays, and get a determination as to whether the plan provides minimum value by covering at least 60 percent of the total allowed cost of benefits that are expected to be incurred under the plan. Calculation of the tax If the employer is subject to the Employer Shared Responsibility provisions and does not offer coverage during the 2014 calendar year to at least 95 percent of its full-time employees, it owes the Employer Shared Responsibility payment equal to the number of full-time employees the employer employed for the year (minus 30) multiplied by $2,000, as long as at least one full-time employee receives a premium tax credit. The payment is computed separately for each month. Slightly different rules apply if an employer offers coverage to at least 95 percent of its employees, but has one or more full-time employees who receive a premium tax credit. In this situation, the amount of the payment for the month equals the number of full-time employees who receive a premium tax credit for that month multiplied by one-twelfth of $3,000. The amount of maximum payment for any calendar month is kept at the number of the employer’s full-time employees for the month (minus up to 30) multiplied by one-twelfth of $2,000. The IRS will contact employers to inform them of their potential liability and provide them an opportunity to respond before any liability is assessed and before notice and demand for payment is made. Special transition rules for 2014 Special transition rules apply during 2014 for employers’ health plans run on fiscal year plan year basis, which start in 2013 and run into 2014. First, for any employees who are eligible to participate in the plan under its terms as of Dec. 27, 2012 (whether or not they take the coverage), the employer will not be subject to a potential payment until the first day of the fiscal plan year starting in 2014. Second, if (a) the fiscal year plan was offered to at least one-third of the employer’s employees at the most recent open season; or (b) for the fiscal year the plan covered at least one quarter of the employer’s employees, then the employer also will not be subject to the Employer Shared Responsibility payment with respect to any of its full-time employees until the first day of the fiscal plan year starting in 2014, provided that those full-time employees are offered affordable coverage that meets minimum value no later than that first day. Other transition relief is available to help employers that are close to the 50 full-time employees threshold determine their options for 2014. Rather than being required to use the full 12 months of 2013 to measure whether it has 50 full-time employees, an employer may measure using any six-consecutive-month period in 2013. Also, for 2014 only, the regulations offer transitional relief for employers that do not currently provide dependent coverage. After 2014, employers that do not offer coverage or that offer coverage to less than 95 percent of their full time employees and the dependents of those employees will be subject to the Employer Shared Responsibility payment. Status of proposed regulations Written comments are due on the proposed regulations by March 18 and there will be a public hearing April 23. Jeffrey G. Jones is a regional managing member for Wimberly Lawson Wright Daves & Jones PLLC. He can be reached at jjones@wimberlylawson.com. ucbjournal.com BIZBUZZ UPPER CUMBERLAND BUSINESS JOURNAL UPPER CUMBERLAND BUSINESS JOURNAL BIZBUZZ Area physicians to serve on Capella’s National Physician Leadership Group UPPER CUMBERLAND – Local physicians representing four Upper Cumberland hospitals have been appointed to Capella Healthcare’s national physician leadership group (NPLG) for 2013. The four hospitals are part of CapellaSaint Thomas’ Upper Cumberland health system, which includes River Park Hospital in McMinnville, Highlands Medical Center in Sparta, DeKalb Community Hospital in Smithville and Stones River Hospital in Woodbury. At Capella’s family of hospitals, physicians are involved in providing leadership where they practice, said Erik Swensson, M.D., chief medical officer of Capella Healthcare. In addition to leadership roles on the medical staff, hospital committees and boards of trustees, physicians also have opportunities to serve on the local physician leadership group (PLG). “Each hospital’s local physician leadership group includes five to 10 physicians representing a cross-section of its medical staff,” Swensson said. “They provide input to hospital leadership on all aspects of operations, including strategic planning, quality improvement, patient and employee satisfaction and more. The leader of each local PLG also serves on Capella’s national physician leadership group, bringing the medical staffs’ perspective to the table in helping make decisions that impact all of Capella’s hospitals.” Swensson has senior leadership responsibility for facilitating the work of the NPLG. Local members of the 2013 NPLG include: Hugh Don Cripps, M.D., DeKalb Community Hospital (Smithville); Alan Drake, M.D., Highlands Medical Center (Sparta); James Spurlock, M.D., Stones River hospitals (Woodbury); Todd Stewart, M.D., River Park Hospital (McMinnville). Albrecht rejoins MMA in business development role Cookeville – After a brief absence to launch his own publishing firm, Jay Albrecht has rejoined Cookeville-based MMA Creative as its director of client relations in the Upper Cumberland region. Albrecht, who will also continue as the publisher of the Upper Cumberland Business Journal, returns to MMA after launching Albrecht Publishing Group (APG) in late 2011. APG acquired Dale Hollow Marketing Group and its five tourism publications serving the Upper Cumberland and South Central Kentucky regions and U.C. Media Group and its local website, CookevilleTimes.com. “Jay has a very unique understanding of publishing, marketing and advertising that will help our agency clients grow locally, regionally and nationally,” said Mike McCloud, CEO and president of the full-service advertising and marketing firm. “We are excited to bring his diverse skill set back to our team in a strategic way so that we can help our expanding client base.” news // OPINION // feature As director of client relations, Albrecht will work with current MMA clients to ensure their overall marketing goals are achieved according to established objectives as well as oversee the agency’s new business development efforts in the Upper Cumberland area. “I am thrilled to be back with MMA and in a position to help our local businesses garner greater exposure through targeted marketing and public relations solutions,” Albrecht said. “I feel like I never really left MMA given my continued involvement with the business journal and the role MMA played in providing graphics services for our newly revamped // profile // column // 2013 march CLASSIFIED tourism magazine. This is a natural partnership that Mike and I hope to leverage on behalf of local, growing businesses throughout the Upper Cumberland.” Albrecht attended Tennessee Tech University, where he earned a master’s degree in business. His professional experience includes more than 25 years in the publishing industry and more than five years in marketing, public relations and client management with MMA. Albrecht continues to own and operate APG, which produces an annual tourism magazine in coordination with the Upper Cumberland Tourism Association and publishes CookevilleTimes.com, a news and information website serving the Cookeville area. For more information about Albrecht, MMA Creative or the Upper Cumberland Business Journal, call (931) 528-8852, visit www. mmacreative.com or www.ucbjournal.com, email jay@mmacreative.com, or visit the agency’s Cookeville office in the Varsity Cinema movie theater building, located at 705 N. 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DigiPointSolutions.com 8 march 2013 news // OPINION // feature // profile // column // CLASSIFIED ucbjournal.com Highlands Medical Center CEO, Bill Little faceted management approach. care. But Highlands Medical Center seems poised for success “I like for people to call me Bill. I very much have an open – even growth. door policy,” he said. “My fellow employees will hear me “I will say this, we’re in scary times for health care,” To say Bill Little is a familiar name in the Upper use the word ‘team’ a lot; we always talk positively. We’re a Little said. “There’s no doubt there’s going to be a lot of Cumberland health care scene might be an understatement. community. communities with hospitals that are going to close over the The Smithville native has worked “We are part of a larger company, next five to 10 years. We’re starting to see it in Tennessee, at four of the UC’s 12 hospitals at one and the thing you always hear and it’s happening elsewhere in the country. point or another during his 17-year from a corporate perspective that’s “There is safety in scale, and where scale helps us, we career, and in mid-2012, was named associated with this hospital is think, is being affiliated with a company like Capella and the full-time CEO at Highlands positive energy,” he added. “We think being affiliated with a system like Saint Thomas,” he added. Medical Center (HMC) in Sparta. UPPER CUMBERLAND BUSINESS JOURNAL our staff feeds off that idea, and “The rebranding of the facility has opened a lot of new doors It’s proved quite the positive move UPPER CUMBERLAND BUSINESS JOURNAL hopefully our patients feed off that, for us. And that scale helps us to position ourselves to be able for Little, who had been concurrently too.” to flourish, even, in this new environment. Whenever change juggling the CEO roles at DeKalb There will certainly be a need for happens, it’s an opportunity – an opportunity to deliver Community Hospital in Smithville lots of positive energy in the coming better and better health care, but do it in a more effective and Stones River Hospital in months. Highlands is planning a and efficient manner. This hospital generates enough margin Woodbury as well, and one that’s been million-dollar renovation that’s scheduled to start this April to reinvest that capital back, and we’re proud of that, because beneficial for all of the facilities involved. That’s arguably and wrap up in the summer. Additionally, Little said they that means we can continue to serve our community, and we most visible at Highlands, which is on the verge of its largest continue to recruit new physicians – additional general will.” renovation project in recent memory. The $1 million upgrade surgery coverage, orthopedic coverage and a Saint Thomas will prove an important facelift for a facility that seems to be Bill Little is CEO of Highlands Medical Center, located Heart presence have been identified as some of the top making strong strides in the right direction: HMC last year at 401 Sewell Road, Sparta. For more goals. dropped its White County Community Hospital name, a information, call (931) 738-4150 or visit “This hospital has seen tremendous growth,” number of new physicians have joined the medical staff and http://highlandsmedicalcenter.net. Little said. “Our beds are full, our OR’s administration continually looks to add new specialties. (operating rooms) are jam packed – we’ve set “We take our role in this community very seriously, and new records for surgical case volume in three we’re trying to do everything we can to accommodate the of the last five months. We’ve seen our market health care needs of the people in our community,” Little share increase, and we’re getting a lot of positive said. “We want our patients to have the best experience.” feedback from the community. And when we Given all that, Little said he never imagined – at least ENHANCED AND EXPANDED SERVICES get cardiology here, it will be very successful.” in the infancy of his career – working in a medical Outside of work, Little enjoys spending environment. After graduating with his bachelor’s in time with his family, which includes wife Kelly business administration from Tennessee Tech, Little started and daughters Marcey, a recent Tech alum out in the accounting field, working as a fraud investigator and graduate student at Middle Tennessee State for the Tennessee Comptroller’s office. From there, he gradually worked his way to the health care side: There was a University; Madalyn, a freshman at Maryville College and member of the Scots tennis team; stint in the internal audit department at HealthTrust, which, and Meridith, a sophomore at Cookeville in 1995, was acquired by Columbia/HCA. A few years later, High School and member of the a mentor with whom Little worked with while in Chicago cheerleading squad. put him in contact with Tod Lambert, a former CEO at He says he’s seen lots of Cookeville Regional Medical Center, who hired him as a changes in the UC since his controller there in 1999. Little eventually left CRMC to make days as a DeKalb County his jump into senior administration, serving as division youth – most noticeably chief financial officer (CFO) for Vanguard Health Systems in in terms of additional Phoenix, Ariz., where he stayed for five years. industry and retail. That job, however, fueled the flames for even higher “That’s great for our administrative work, and, coupled with the desire to move area, that’s great for back to Middle Tennessee, Little returned to CRMC in 2007, jobs, for tax revenue this time as chief operating officer (COO). for our communities “I wanted to get off the finance side and get more into and helps grow our the true operations,” he said. “The more you get involved in infrastructure,” the business, the more you learn about the industry, I just he said. And he really started to have that desire as I was going through that sees even more process (in Arizona).” In a life-threatening emergency, you need doctors and trained specialists that can changes on the Little landed in the CEO suite for the first time in 2009 horizon when it when he accepted the dual head roles at DeKalb and Stones respond to the most serious medical situations, especially when time can mean the comes to health River. His varied positions seem to have molded his multidifference between life and death. The four Upper Cumberland hospitals that are now LIZ ENGEL CLARK | UCBJ Editor EXECUTIVE PROFILE PROFILE EXECUTIVE LIFEGUARDS ON DUTY One Heart for Healthcare part of the Capella-Saint Thomas system of hospitals provide the experienced staff, ONe heart fOr healthCare locations and collaborative approach that means access to advanced Providing News You Can Use care is readily available, when and where you need it. Our innovative DeKalb County White County partnership with Saint Thomas Health means you have even greater access to expanded services, including a new standard of cardiac and neurological care. In April, we’re launching a brand new service designed to keep you informed about the newest medical advances and health news. Sign-up today for DCH, HMC and SRH are partly owned by some of the physicians who serve our patients. Visit our Health eNews to choose the topics you want to know more about in addition to the newest advances at our hospitals. Visit websites for more information or a listingOneHeartForHealthcare.com of physicians. www.OneHeartForHealthcare.com Capella-StThomas_FourHospitals_OneHeart_10.375x2.indd 1 Cannon County Warren County Sign-up for our eNewsletter and choose topics that matter to you. OneHeartForHealthcare.com 2/20/13 4:38 PM news ucbjournal.com FROM port |1 Jackson County and TTU had been finalized. The study, commissioned following a roundtable meeting held early last year, will still take several months to complete, according to Todd Huddleston, chairman/ CEO of Community Initiative Inc., a Tennessee-based non-profit that first assumed the lease on the Gainesboro port back in 2011. While it must be conducted independently from his foundation, Community Initiative has been looking into the project for some time; they hope to avoid the pitfalls that closed the original deepwater port, established sometime in the 1970s. Huddleston sees potential for a number of different commodities to be shipped to and from the Cumberland River site, which is located north of town off Highway 53 – including coat, sand, limestone and oil. Conversations with potential clients have already started. “Being diverse is a key for it being successful (this time around),” Huddleston said. “A lot of businesses, when we talked to them about it, were excited because they could create or expand their opportunities. To us, the river is one of the region’s most valuable assets that’s not being used. It’s kind of the hidden treasure in my opinion.” While diversity is important, an even more important driver – in terms of the feasibility study – could be the current price of fuel. Waterways are considered rather cost-effective means of transportation and large barge shipments can often be sent more cheaply than via rail or truck. According to the U.S. Army Corps of Engineers, one ton of cargo can be shipped 59 miles by truck and 202 miles by rail using one gallon of fuel. That same amount can travel 514 miles by barge. “The economic feasibility was not as strong (back in the ‘70s) as it is now, basically because of the cost of fuel,” said Jay Cassetty, a member of the Gainesboro Port Authority and president of Citizens Bank in Jackson County. “Back in the ‘70s and early ‘80s (when the port was first opened), if you remember what the price of fuel was, it wasn’t much. That, along with some opposition here, was basically the reason it failed to begin with. But today, if you look at how much tonnage you can haul on a barge in relation to what you can haul on a // OPINION // feature welcomes and r & B metal structures Come see our buildings and carport samples! We offer quality metal roofing products, carports, storage buildings & unmatched service! 1210 S. Jefferson Avenue, Cookeville, TN 38506 Watsonmetals.com profile // column // CLASSIFIED 2013 march 9 truck, it’s a huge difference. I think now it’s a perfect time for something like this to develop.” One such business that’s shown some initial interest – at least on the import side – is Gray’s Scrap Iron & Metal Recycling Company, a scrap yard outfit located in La Vergne. Huddleston sees them as a key source, since the import business was missing from the port site some 40 years ago. John Miller, a buyer with Gary’s, said they’re looking to build their business up to the point where the port would be beneficial to them. “I have to ship (via truck) to a middleman right now, and I think the port would save me that trouble and allow me to make more money for the business,” Miller said. Community Initiative Inc. has compiled this conceptual drawing of a proposed deepwater port in Gainesboro. “(From here) I could either ship up north, where I could Once the study is complete – and assuming to be done to get ready. We’re still really get better pricing for my material, or direct its results are positive – a business plan will early on in the game,” Huddleston said. to China. You know, we’re a small business; likely be required and port officials will still “These projects just don’t happen overnight; it would be a big asset for us to do something have to make sure the correct infrastructure they take years. But we’re really pleased like that.” is in place. Funding will continue to be that things are moving forward, with the Huddleston expects a positive return on sought as a top priority. momentum that’s starting to happen. the feasibility study, but Matson couldn’t But, if viable, the impact could reverberate “The whole region is blessed with a give any real indication as to how it could well beyond Jackson County’s borders. lot of natural resources,” he added. “The lean either way. At this point, she said, it’s Clay, Smith and Trousdale have all been port eventually will be one more tool for just about gathering as much information as mentioned. the region to market itself, to recruit new possible. But, its final report will likely be the “There’s still a lot of work that will need business. It will be just one more asset.” deciding factor on whether or not the project stays afloat – or sinks rapidly. “The last studies (by Community Initiative) were done several years ago, and there’s been a lot of economic changes in the last few years,” Matson said. “There had been some studies where industry was polled as to whether or not they would use the port if it were redeveloped, but there was no information given to them relative to cost. This would look at that. We’ll also do some benchmarking at a few other ports to see what issues they had. “We just want to make sure we get a good study, because we need to know what the real economic impact might be,” she added. “If the port is feasible…I think a lot people would like to hear that, but they also want to know if it’s not.” Watson Metals Valley Barn Builders // 931. 526.1236 If you don’t have a plan on how to market your company... you will likely go nowhere. At mmacreative we work closely with businesses throughout the Upper Cumberland and across the state to develop and execute plans that connect with target audiences – B2B or B2C. Our proposals and ideas are not the kind you look at once and then file away in your glove box. What we deliver are smart plans designed to help get your business on the road to success. visit us online at mmacreative.com 10 march 2013 news // OPINION // feature // profile // column // CLASSIFIED ucbjournal.com At left, a new patient room in CRMC’s recently renovated ER. Below, the current emergency room lobby stands ready. JACKSON SMITH CRMC highlights ER expansion Vascular Center of Cookeville Regional is consistently beating the 90-minute standard by more than half. CRMC’s average time for stopping a heart attack is 43 minutes! As a matter of fact, we have been recognized Don’t sit in traffic while your quality of life slips away — let the proven choice beat the clock for you. 931.783.2350 • www.crmchealth.org E RY I N T That’s because, according to the American College of Cardiology, if the heart is in distress for longer than 90 minutes, heart muscle and other organs can become damaged beyond repair. The Heart and by HealthGrades® as being in the top 5% in the U.S. and #1 in Tennessee for coronary intervention (stopping heart attacks). And we’re the only health care facility in the region with interventional capabilities to stop a heart attack and perform surgery if necessary. RV EN T I ON TOP 5% PRO C E D U During a heart attack, every minute counts. AL Don’t let the clock beat you NA CRMC’s year-by-year ER volume 2008 44,141 2009 44,437 2010 46,625 2011 47,677 2012 49,715 patient population, at least for the time being, the expansion/ renovation is expected to help the problem. Smith, who has been practicing at CRMC for 27 years, said the last time the ER received any significant upgrade was in the 1990s. The new rooms will offer more patient privacy and increase the department’s overall capacity to 37 total rooms. Officials also say the move will likely decrease wait time – although they’re not exactly certain by how much – and there’s hope for a positive return on investment. “It’s not just the construction, we’re looking at our processes, too,” Smith said. Some diagnostic services, for example, like X-rays and certain lab tests, can take place in the ER. “We’re looking to streamline, we’re looking to expedite care. We’ve done a lot of things to become more efficient. “Hopefully more patients will stay here because of that,” he added, noting that the hospital is seeing a growing number of patients from outside Putnam County. “There’s a finite number and it’s small – where patients come and leave before they’re seen – but we’ll capture those people. And hopefully we’ll grow our patient base. We want people to choose the ER for their emergency care, and we want them to come here and we’re honored when they do.” But Smith and Jackson both agree the current expansion, however, is an immediate fix to a more long-term problem. While it’s been mentioned in preliminary discussions, they’re eyeing a completely new department in the future, although nothing is set in stone. “ER is one area that continues to grow,” Jackson said. “A new department? There’s one coming at some point in the future. The only question is when,” Smith added. “Could we use a bigger emergency department? Absolutely. But you’re looking at years down the road for a major construction project, and this (expansion) was the best fix we had. “And I think it’s going to be a positive (improvement).” O COOKEVILLE – The emergency department at Cookeville Regional Medical Center (CRMC) is now much UPPER CUMBERLAND BUSINESS JOURNAL larger thanks to a recent expansion UPPER CUMBERLAND BUSINESS JOURNAL and renovation project that officials are hoping will increase quality of care, decrease wait times – and more simply gauge that firsthand. – serve the steady stream of customers consistently coming “We’re not being overrun by people with hangnails. We’re through the hospital doors. being overrun by people who ought to be here,” said Dr. Sullivan Eleven new patient rooms, which opened in neighboring ER Smith, CRMC emergency department medical director. “I can’t space in January, will help replace the hallway beds that have account for why they’re so much sicker. It may be shortage of been used to treat ER patients in the past, said Paula Jackson, primary care. They may be waiting longer (to seek care). It’s just CRMC’s emergency department director. While not exactly phenomenal how it’s growing.” ideal, those beds were a necessary evil considering the hospital’s volume. Trending The project, however, which included roughly 6,230-squareCookeville’s ER, in many ways, is not atypical from any other feet, cost $1.5 million and took about a year to complete, is still emergency department at any other regional hospital across the considered a short-term fix to an increasingly growing problem – country. both locally and across the country – ERs are at capacity. Volume Volume, for instance, tends to spike afterhours, when doctor’s is growing, and Cookeville is no exception. offices are closing, and on weekends, Smith said. That’s also CRMC’s ER patient load has continually increased over the a trend nationally, according to the American College of years – it’s up nearly 13 percent since 2008. The department, for Emergency Physicians, which says that particular timeframe accounts for two-thirds of ER visits. Smith said the opening of urgent care centers and/or health clinics has made little to no impact on that traffic. When local doctors talk about higher acuity, that’s seen across the country as well. While some groups score it higher, the Centers for Disease Control says less than 8 percent of ER patients have non-urgent medical conditions, meaning the vast majority need to be there. And patients just may be waiting longer to seek care: 97 percent of emergency physicians say they treat Medicaid patients on a daily basis, patients who could not find a doctor to accept their health insurance. So when it comes to handling that volume, level of acuity and Source: Cookeville Regional Medical Center in U.S.A. S • C OR MEDICAL PROFILE PROFILE MEDICAL 2012, was just shy of the 50,000 patient mark and saw 2,038 more patients than in 2011. Toward the end of last year, ER doctors say they experienced their busiest day ever on record. Not only are staff seeing more patients but sicker ones as well. Acuity has long been said to be on the rise, and there’s no better place than the ER to RE LIZ ENGEL CLARK | UCBJ Editor ucbjournal.com news // OPINION // feature // profile // column // CLASSIFIED Internet expands small business reach Many small business operations simply could not operate today without current technology and communications capabilities. Vista Points Inc., for example, helps people become aware of and learn about the benefits of special needs trusts while guiding them to qualified professionals who can assist them. A special needs trust allows a disabled beneficiary to receive gifts, lawsuit settlements or other funds without losing eligibility for certain government programs. Since we work nationwide, we could not do this without modern technology and communication. In the lifetime of many of today’s business leaders, there have been two overwhelming developments that have changed the way we do business more than any changes in the last 100 years. These are the introduction of the personal computer (PC) and the development of the Internet. Our office is a prime example. Using the Internet, we are able to conduct business nationwide. As a result, we can work with DAVID WEST SPECIAL TO THE UCBJ clients in other states, as well as Tennessee. We expect to continue to add clients, essentially without regard to where they live. Technology and communication allow us to deal not only with distance, but also accessibility. Many of our clients who live nearby are not able to come to our office, so we are able to serve them with the latest technology tools. We also are able to assist clients with finding, adapting and using technology to help them meet their physical needs. Special needs trust funds can be used for supplemental equipment and items that are not provided by Medicare or Medicaid. We fund these items as well as help the client find suitable vendors for the items that improve their quality of life. For example, we recently used the accessibility of the Internet to assist a client in finding a wheelchair accessible van. On another occasion, a client used her trust funds to purchase electronic equipment and electronic musical equipment. Not only is distance or location no longer a factor, but we are able to easily handle a level of volume and complexity with a small staff that would have been impossible a few years ago. After we help clients and establish special needs trusts, we then administer these trusts. This generates a huge volume of data and accounting requirements. With just a handful of PCs, we do what would have taken a room full of accountants and clerks to do just a few years ago. We also perform these tasks faster and more accurately. As we enter a period of rapid growth, we are able to expand virtually without having to acquire more office space or equipment. One advantage that we enjoy is the ability to draw from a much larger talent pool. We can hire 2013 march 11 people with the skills, abilities and experience we need without requiring them to commute to our office on a daily basis. These associates telecommute and do not have to deal with the daily headaches of traffic. As wonderful as technology and communication developments are, there is one thing they can enhance but not replace: direct, personal contact with our clients. In fact, we use them to increase the effectiveness of our personal interactions with individual clients. Facebook is a major tool we use. Facebook gives us the ability to communicate with all of our audiences directly and frequently. Social media constitutes the fastest area of growth in our use of and benefit from new tools. We look forward to and plan to use whatever appears next that makes us more efficient and effective in this new age of technology and communications. David West, MA, is the public relations advocate for Vista Points Inc., a nonprofit organization that is the trustee for the Tennessee Pooled Trust and a national referral center for people needing assistance regarding special needs trusts. For more information, visit www.vistapoints.org, email info@ vistapoints.com or call (615) 758-4660. Technology empowers patients to be proactive in their own health care management All these new revolutions in technology are no exception to the health care industry. Accordingly, health care has transformed tremendously from incorporating the advances in communication and technology and continues to evolve every day. The role of technology in health care has remarkable benefits as digital technologies provide modes of communication that enable people to live healthier lives and make better treatment decisions. Thus, widespread use of technology to improve communication within the health care industry is an integral component for better quality care and services for patients, which not only empowers individuals to take control and manage their medical information but also increases patient satisfaction and health outcomes. Cookeville Medical Center (CMC), for example, is integrating these new technologies FROM buzz |7 since Jeff Dunn took over the helm of marketing company Express Signs in Cookeville, and in those 12-plus months, the business has not only added services, but has changed its name to reflect that growth. Express Signs & More, formally Express Signs, first opened in 2002 in Cookeville. Dunn bought the franchise, located at 1430 Interstate Drive, last January and has since added computer sales and service to the product line, ranging from desktop, laptop and notebook sales, to virus removal, computer repair, website design and hosting. Express Signs & More also offers sign services, such as banners, yard signs, trade show displays and stands, A-frames, magnets, decals, storefront signs and flags; printing services, with business cards, brochures, flyers, postcards, posters, labels, stickers and decals; and wrap services, Dr. P.K. JAIN SPECIAL TO THE UCBJ through online patient communication. CMC is not only focused on helping patients get better but is also empowering patients to take control and manage their medical information and health through the ease of a secure online patient account. Through CMC’s online patient portal system, CMC is addressing the communication gap with patients about their health. With a click of a button, patients can navigate the patient portal. Once they receive their individual account login, they have access to their health care information in a privately including full or partial vehicle wraps, trailers, tailgate, rear window, truck lettering, storefront window mesh and wraps for RV’s and buses. For more information, call (931) 520-4007, email jeff@expresssignscookeville.com or visit www. expresssignscookeville.com. River Park Hospital expands cardiac and neurology services MCMINNVILLE - River Park Hospital has partnered with Saint Thomas Health to expand cardiac and neurology services in the area. Recently opened is the McMinnville clinic for Tennessee Neurology Specialists and the clinic’s use of telehealth medical technology (or telemedicine). Telemedicine is the use of electronic information and telecommunications technologies to support long-distance clinical health care – basically, allowing the neurologist to perform a full exam of the patient while secured domain following HIPPA compliance. The patient portal system allows patients to view lab results online, request prescription refills, request appointments and ask nurses and providers questions, even pay bills online. With convenience and efficiency being key components to health care, the patient portal aligns with these initiatives to provide patients instant access to their health care information. As soon as CMC knows the results, the patients know the results. Patients have the ability to be engaged and in control of their health and health information, thus empowering them to be more proactive in their health care management, which, statistics show, can increase good health outcomes. We could not be happier about the success of the patient portal system and how well patients are responding to this tool to enhance communication of their health care. We are not physically being with the patient. The capabilities of the telemedicine system include videoconferencing, store and forward imaging, streaming media, remote patient monitoring and wireless communications via a secure Internet connection. The expansion of neurology services was a logical step following River Park’s affiliation with the Saint Thomas Stroke Network last year. River Park CEO Tim McGill looks forward to increased utilization of local telemedicine services. “The biggest benefit is that the people who have to travel so far for specialty services will be able to receive that care closer to home,” McGill said. “I’m particularly excited about growing this program and educating our medical staff about what’s available here and what they can make available to their patients through telemedicine. Our local health care providers will play a critical role in advancing the use of telemedicine services continually striving to implement additional services to benefit patients. The best part is that we have seen an increase in communication between our patients and their medical care team, creating a more engaged patient in hopes of positive medical outcomes. The online patient portal is just one of many ways using technology can enhance communication within the health care industry between patients and their medical care team. The Upper Cumberland can continue to embrace these innovations in health care for a healthier, more empowered community. P.K. Jain, M.D., is CEO, president and medical director of Cookeville Medical Center PC, located at 225 N. Willow Ave., Cookeville, and its affiliated entities, 402 E. Gore St., Gainesboro. For more information, call (931) 528-8899, (931) 268-6899 or visit www.cookevillemed.com or www. cookevilleurgentcare.com. in our community.” River Park and Saint Thomas also recently hosted the grand opening of the new Saint Thomas Heart McMinnville office. Formerly the Heart Group of McMinnville, Saint Thomas Heart has had a presence in McMinnville for more than 20 years, but the new facility – located in River Park’s Medical Office Building – includes nine exam rooms, two physician offices and a lobby/waiting area. It’s located next door to the new River Park Hospital cardiac imaging center. In addition to bringing Saint Thomas Heart to the River Park campus, the partnership has also increased cardiac coverage around the clock for the hospital. “Our No. 1 focus is the safety and satisfaction of our patients,” McGill said. “Over the past year, we have made significant investments and improvements at River Park – supported by our partnership with Saint Thomas - to assure SEE BUZZ | 12 12 march 2013 FROM colinx |1 at Crossville’s CoLinx operation, told the Crossville city council in a recent meeting. “We estimate that our per capita contribution is about 22 percent of the disposable income in the county. Seventy-seven percent of our employees live in Cumberland County. We spend approximately $60 million in the state of Tennessee (each year). “We have to expand because we have more demand than we have space,” he added. Camera said they’ve received conditional approval for the FastTrack infrastructure grant, which helps cover a majority of the cost to mitigate wetlands and a stream running across the proposed expansion site, watersheds the company says were previously disturbed and redirected because of past commercial and FROM buzz |11 that we’re providing the best quality and service available.” Morris appointed vice president of Life Care’s Eastern Division CLEVELAND – Life Care Centers of America, a skilled nursing and rehab company, recently appointed White County native Latessa Morris as vice president of its eastern division. In this position, Morris will oversee Life Care’s 41 facilities in Tennessee, Georgia, North Carolina, South Carolina, Kentucky and Virginia. Morris began her new duties on Feb. 1. Morris has been a leader and an agent of news // OPINION // feature // profile // column // CLASSIFIED ucbjournal.com industrial growth. Those monies total more than $700,000, which is about 70 percent of the $1.06 million project cost, but it requires a local match. While Cumberland County has agreed to be that applicant – the match is 25 percent if the county applies, versus 36 percent if that form comes from the city – Crossville officials have OK’d contributing up to onethird of that amount, or roughly $100,000, as well as preparing and administering the grant. CoLinx will fund the remaining two-thirds. Additionally, the city has thrown its support toward an expansion of nearby Cox Avenue, which Camera said needs widening because of safety concerns. A grant application will be filed with the Tennessee Department of Transportation (TDOT) for that. When the expansion is completed – a ground breaking had tentatively been scheduled for March 13 but there was no word on how long it would take – officials said around 65 full-time employees will be hired within 30 days. That payroll impact will mean an additional $2.6 million for the economy. Further – and perhaps most importantly, Camera added – the Genesis facility will be leased through 2027. The current lease is set to expire in 2017. “That essentially says CoLinx will be here after most of us retire and after many of us have passed on,” Camera said. “That is a huge win for this community.” Without the expansion, it’s likely CoLinx would have left Crossville when the current lease expired. Other states, Camera said, have offered incentives that would have covered the cost of moving and setting up a new facility within two years. As of December, CoLinx employed 745 people locally – 545 full timers and 200 contract workers – and Camera estimated the company’s indirect jobs impact at about 250. “If we don’t expand, we’re not in a competitive position,” Camera said. “Unfortunately, our studies tell us that Crossville, without an expansion, is not the best choice. (But) we are internally, as a team in Crossville, trying to rescue the situation and make sure this expansion happens.” Formed in 2001, CoLinx replaced Integrated Logistics Alliance, which had been operating in Crossville since 1996. CoLinx is a unique partnership of industrial manufacturers consolidating costs for shipping similar products to similar locations. It also runs an e-commerce website that saw 20 million transactions last year. change from the time she entered the administrator-intraining program to her most recent role as the vice president of the river region. As regional vice president, Morris oversaw eight skilled nursing and rehab centers in Tennessee. She won MORRIS Life Care’s 2011 Chairman’s Award for continuing to care for residents in person rather than delegating tasks. In this role, she also developed a successful initiative to streamline facility departments and eliminate unnecessary duties. Before taking the lead in the river region, Morris served as executive director at Life Care Center of Crossville. The building won the Facility of the Year award for the eastern division in 2010. Morris also served as executive director at Life Care Center of Centerville. She completed her administrator-in-training program at Life Care Center of Collegedale in 2006. Originally from White County, Morris began her career in long-term care at Life Care Center of Sparta, serving as a certified nursing assistant and then as business office administrative assistant. She earned her bachelor’s degree in business administration from Tennessee Tech. Morris was named to Who’s Who Among Women Business Executives in 2008 and 2010. She won several accolades at Life Care Center of Sparta, including 2005 CNA of the Year and monthly Whatever It Takes customer service awards in 2002 and 2005. Morris and her husband, Jake, currently reside in Sparta. She will be working out of the eastern division office in Cleveland and will travel to facilities throughout the division. Founded in 1976, Life Care operates or manages more than 220 nursing, post-acute and Alzheimer’s centers in 28 states. CCHI names executive director COOKEVILLE - Cumberland Center for Healthcare Innovation (CCHI) in Cookeville has named Eric Bletzinger, MBA, as its new executive director. Bletzinger’s health care experience SEE BUZZ | 14 E.S. Construction Long Term Protection Satisfaction Guaranteed t e s t e d. p r ov e n . t r u s t e d. • Lowers your energy costs year-round • No tear-off cost • Custom-built on-site • Multi-surface versatility 931-935-3535 • Save money by saving energy eddie pack Toll Free 1-866-647-4644 www.esconstruction.com Home, HealtH & Business expo SPRING 2013 Friday, april 26 • 9 a.m. - 4 p.m. at the FairField Glade Community & ConFerenCe Center 128 Stonehenge drive • Fairfield Glade, tn 38558 Come meet vendors that can help you with home, health, and business services Call Irene for more information at 931-338-0751 or email irene@businesscumberland.com BusinessCumberland.com ucbjournal.com news // OPINION // feature // profile // column // 2013 march CLASSIFIED 13 A taxing perspective: Choosing your business structure wisely Contributed by area H&R Block offices Special to the UCBJ Whether you’re thinking about starting a new business or if you’ve been in business for a while, you may be wondering which type of business entity would suit you. Liability is always a question, but what’s the bottom line – we want to know how it will affect our bottom line – especially when it comes to taxes? Here’s the breakdown. There are only five different types of entities the IRS recognizes – although some of these may be layered inside of one another: Sole proprietorship, partnership, C corporation, S corporation and limited liability company (LLC). Sole proprietorships are the most common type of business entity. Any income or loss is reported directly on the proprietors tax return. Almost all expenses (when “ordinary and necessary”) that are incurred by a sole proprietorship are deductible and generally all profits are subject to self employment tax. A partnership is an entity where a separate information return must be filed but it does not pay income tax or self employment tax. Each partner includes their share of the income or loss on their tax return and – when the partner is an active participant in daily operations of the business – income distributed is subject to self employment tax. Generally, partnerships have no additional state taxes. A C corporation has shareholders who invest money or property but it acts as a separate entity. Because of this, there are many transactions that you can structure between you and your corporation to save big money on taxes. A corporation can take similar deductions as a sole proprietorship, but realizes income or loss, pays taxes, then distributes profits to those shareholders who are also taxed on any profit. This creates double taxation. Corporations are also subject to additional state taxes such as the franchise and excise tax and must have annual meetings and record meeting minutes. Shareholders who also work for the business must be paid wages and are subject to federal taxes and payroll taxes. Note that the corporation may deduct the portion of payroll taxes that it pays on behalf of the working shareholder. An S corporation - much like a partnership - passes income, losses, deductions and credits through to its investors (shareholders). This allows S corporations to avoid double taxation but they are responsible for tax on certain built-in gains and passive income. Much like a regular C corporation, an S corporation is a separate entity so, again, there are many transactions you can structure between you and the corporation to save money on taxes. A corporation must meet certain requirements to qualify as an S corporation such as: having no more than 100 shareholders, having only one class of stock and being a domestic corporation. Note that while the income from an S corporation is subject to federal and state income taxes, the income is not subject to selfemployment or payroll taxes. Other important factors include: shareholders are taxed on their Do you know how to minimize your 401(k) tax exposure at retirement? Our Raymond James team can help you determine the appropriate solution to fit your retirement needs, including keeping your taxes at retirement to a minimum. Contact us today for a complete analysis of your individual situation. Let us help you achieve the retirement of your dreams! Your Raymond James team: Lin Caldwell, Office Administrator; Bill Scruggs, Branch Manager/Financial Advisor; Pamela Nash, Financial Advisor. Raymond James Financial Services, Inc. Member FINRA/SIPC 430 N. Washington Avenue, Suite A Cookeville, TN 38501 Phone: 931-520-0778 Fax: 931-520-0305 • Toll-Free: 800-565-2653 www.raymondjames.com/BScruggs Raymond James is proud to be celebrating 50 years in business, 100 consecutive quarters of profitability and 27 years of issuing dividends to its shareholders. Past performance is not indicative of future results. Dividends are not guaranteed and must be authorized by the company’s board of directors. income regardless of whether the corporation pays the income out, like corporations they are subject to additional state taxes such as the franchise and excise tax and must have annual meetings and record meeting minutes. A limited liability company or LLC is a business structure allowed by state statute. The IRS will treat an LLC as either a corporation, partnership or as part of the LLC’s owner’s tax return. There is no maximum number of members and most states allow “single member” LLCs. An LLC with only one member is treated as an entity disregarded as separate from its owner for income tax purposes (but as a separate entity for purposes of employment tax and certain excise tax), unless it elects to be treated as a corporation. Even though you can see each entity has its pros and cons, there is no substitute for a full review regarding your individual business situation with a legal adviser and tax adviser. H&R Block provides bookkeeping, payroll, tax preparation and advice. Upper Cumberland offices and agents include Nella Lohorn, EA, Sparta; Teresa Tompkins, franchisee, Jamestown; Linda Tower, EA, Livingston; Dolores West, EA, Celina; Lee Smith, EA, Carthage, Smithville, McMinnville; Bill Hendrixson, EA, Crossville; Roger Tompkins, franchisee, Monterey; Jerry Joyner, EA, Cookeville; and Shasta Yankee, EA, Gainesboro. For more information, visit www.hrblock. com. Internet • TV • Phone • Security • Business Services Your number one LocaL communications Provider! nctc.com 615-666-2151 14 news march 2013 Commercial Building Permits JANUARY 2013 City of Cookeville/ Putnam County List includes: Owner/contractor, type of construction, address and estimated cost Construction Co. Inc., commercial remodel at 317 W. Sprint St., $112,000 Cookeville Retail Holdings Inc./Frisch & Associates, commercial remodel at 377-6 W. Jackson St., $196,030 David Ardary/Keith Holloway & Sons Construction, demolition permit at 670 E. 22nd St., $50 Middle Tennessee Surgical Properties/Farley’s Masonry Inc., demolition permit at 217 N. Cedar Ave., $50 B J and T Properties/W&O // OPINION // feature City of Crossville/ Cumberland County List includes: Contractor, permit type/description, address and valuation W. Rogers Company, building-commercial, addition and renovation of water plant, 963 City Lake Road, valuation $200,000 W. Rogers Company, building-commercial, addition and renovation on water plant, 105 Holiday Drive, valuation // profile FROM buzz |12 includes employer health plans, primary and specialty care and physician practice management in western Kentucky. He is a graduate of Western Kentucky University, and he maintains professional affiliation with Medical Management Group Association (MGMA) and with numerous community organizations. CCHI is an Accountable Care Organization (ACO) in the Upper Cumberland that includes 36 primary care physicians in 12 counties who maintain private primary care practices. The physicians established the ACO so they can work together to provide coordinated care for Medicare beneficiaries under an agreement with the Centers for Medicare and Medicaid Services (CMS). For more information about CCHI, visit www.CCHI-TN.com. Doctors participating in the ACO include: Cookeville area, Harold Chertok, Thomas Jenkins, Chet Gentry, J. Darryl Richards, Carolyn Ross, Gamal Eskander and Ty Webb; Livingston area, Michael Cox, Mark Langenberg, Kenneth Beaty, Kenneth Colburn and John Clough; Smithville area, Doug Hooper, Hugh Don Cripps, Jack Rhody, Kevin Rhody, Steven Cooper and William Sherwood; Sparta/Spencer area, Alan Drake, Chad Griffin, Webb and Gentry; McMinnville area, Susan Harlow, Bryan Chastain, Jimmie Woodlee and Michael Questell; Carthage/Gordonsville area, Bowdoin Smith, Larry Turner, Richard Rutherford and Brent Staton; Woodbury area, James Spurlock, Jeff Todd, Keith Young and Michael Thomas; Jamestown area, C.S. Sewell; and Lafayette area, Philip Hunt. Wilmoth joins Frontier as new business sales rep COOKEVILLE – Joe Wilmoth has joined People may have shifted some of their Christmas buying back into those extra days.” Eight counties, including the region’s largest three collectors, Cumberland (-5.1), Putnam (-0.8) and Warren (-3-3), all saw drops. Also in the red were Overton (-10.5), Fentress (-5.9), Smith (-3.4), Van Buren (-2.7) and DeKalb (-0.4). White County was one bright spot, collecting more than $1.26 million, an increase of 2.7 percentage points. Also seeing gains were Clay (19.9 percent), Jackson (8.0 percent), Cannon (5.7 percent), Pickett (0.9 percent) and Macon (0.7 percent). The state as a whole also saw a drop in collections, although at a smaller margin than the UC, at -0.3 percent. “It’s hard to find much positive, but it was at least somewhat comforting to know the state was also down,” Bowman said. “At least we know it wasn’t unique to this area.” Frontier Communications as a new business sales representative in the company’s Cookeville, Crossville, Martin, Powell and Rutledge markets. Wilmoth will focus on sharing the company’s portfolio of products and services with wilmoth potential business customers and providing voice and data solutions to meet their needs. Wilmoth was previously employed by Stonecom Radio/JWC Broadcasting in Cookeville as a marketing representative, assistant program director and web director. “Joe is well known and respected throughout the community, which is important to Frontier,” said Sam Sallee, general manager. “We value local engagement and representatives who are articulate, trustworthy and technologically savvy. Joe is constantly reading and researching more about our industry and how Frontier can make life better for our customers. We are pleased to have the benefit of Joe’s knowledge and expertise.” J. Cumby Construction adds veteran project manager COOKEVILLE – Jerry Shaw, who has spent 14 of his 23 years in construction in the Upper Cumberland, has joined J. Cumby Construction as a project manager and estimator. Shaw’s experience covers a wide range of construction and management-related fields, including civil engineering, soil testing, project planning, quality control, recruiting and training. A 1991 graduate of Tennessee Tech University, Shaw spent the last eight years with Livingstonbased W&O Construction in a similar role. Prior to that, he worked with Environmental and Civil column // $250,000 P & C Construction, buildingcommercial, remodel at 114 The Crossings, valuation $131,148 City of Crossville, buildingcommercial, renovation of new police department, 99 Municipal Ave., valuation $15,000 Crossville Housing Authority, LDP, land disturbance permit, Lot 43, 255 Fawn Loop, valuation $50 Habitat for Humanity, LDP, land disturbance permit, new UC has disappointing holiday showing UPPER CUMBERLAND – While the holiday spending season may be far behind us now, it seems as if the Upper Cumberland had a less than stellar showing, if the most recent numbers released by the Tennessee Department of Revenue are any indication. The UC’s state sales tax collections for January – figures that reflect December activity – dropped nearly 2 percent from last year. It was a disappointing showing considering the region had seen a 5.5 percentage point gain just the month prior. “It was interesting. I was surprised, frankly. I’d thought we’d show stronger numbers than we did,” said Henry Bowman, an analyst with the Upper Cumberland Development District (UCDD), which compiles the local numbers. He said it’s possible an earlier Thanksgiving holiday in 2012 had an effect. “I suspect that it may be related to the fact that there were two more days after Thanksgiving in November this year than there were last. // Counties Cannon Clay Cumberland DeKalb Fentress Jackson Macon Overton Pickett Putnam Smith Van Buren Warren White UCDD TN CLASSIFIED ucbjournal.com home construction, Lots 2278, 2279, 2280, 510 Iris Circle, valuation $100 Lori Neal & Associates, LDP, land disturbance permit, parking lot construction, 67 Irwin Ave., valuation $50 Romo’s Restaurant, building-commercial, patio for restaurant, 965 North Hills Drive, valuation $14,400 Michelle Walton, buildingcommercial, covered deck at 750 E 70 Highway, valuation $21,600 Business Licenses For a complete listing of all the newest Upper Cumberland business licenses, visit UCBJournal.com January 2013 Year prior % change $345,686 $274,251 $3,862,994 $797,436 $686,254 $191,628 $1,004,056 $754,170 $135,373 $8,125,215 $1,047,724 $68,377 $2,216,708 $1,264,614 $20,774,486 $708,092,000 $326,911 $228,682 $4,072,099 $800,681 $729,381 $177,500 $996,909 $842,920 $134,144 $8,191,018 $1,084,530 $70,288 $2,292,228 $1,231,924 $21,179,215 $710,226,000 5.7 19.9 -5.1 -0.4 -5.9 8.0 0.7 -10.5 0.9 -0.8 -3.4 -2.7 -3.3 2.7 -1.9 -0.3 Source: Compiled by the Upper Cumberland Development District from data published by the Tennessee Department of Revenue. Engineering Services in Crossville, with stints in Athens, Tenn., and Birmingham, Ala. “We’re excited about adding someone with Jerry’s skills to our team,” said Justin Cumby, owner of J. Cumby Construction. “He really knows this market and can help us deliver the high level of service our customers deserve. Jerry is a great asset to bring on board.” J. Cumby Construction is a full-service commercial, industrial and residential construction company, offering general contractor, emergency restoration, construction consulting and construction management services. The firm recently moved into a new office in Cookeville’s historic West Side district, at 165 W. Broad St. For more information, visit www.jcumbyconstruction.com or call (931) 526-5158. TDEC launches state parks recreation ‘finder’ NASHVILLE – The Tennessee Department of Environment and Conservation recently launched a new GIS-based site that provides upto-date interactive maps and information about recreational opportunities at Tennessee State Parks and natural areas. Plans also are underway to incorporate GIS information about historical and archaeological sites in the future. The new application offers a navigable portal to access a map of TDEC-managed lands. This system has been integrated into TDEC’s existing infrastructure to provide geospatial information, including core GIS tools, templates and applications. These new interactive maps and layers also are designed to help TDEC improve operations and communicate more effectively with the public, while saving both time and money. “Over the past several years, staff has transitioned existing data into an Oracle database – moving away from traditional data storage,” TDEC Commissioner Bob Martineau said in a release. “Last year, we moved forward with plans to serve a public-facing GIS application within the department, giving staff the ability to manage the data and the actual site both effectively and cost-efficiently with no additional costs to the department.” Links to the new interactive portal can be found at www.tnstateparks.com/findapark or www.tn.gov/environment/na. Features include customized icons, where basic information and more in-depth details such as hiking trails, accommodations and local amenities, are just a click away, and a search function that allows the public to access recreational areas across the state within 20 miles of a particular address and receive directions. The search function also allows the user to search by the name of a particular park, natural area or site or by a specific activity – from fishing to kayaking to camping. “With a successful collection of data, staff collaboration and very little infrastructure investment, we have been able to quickly move forward,” Martineau said. “In addition to adding state historical or archaeological sites, we are beginning to look at an expansion of the application for TDEC’s Bureau of Environment, to include permitted site data for various facilities across the state and other environmental interests, which will offer the public at large access to important information quicker and easier.” For more information, visit http://news.tn.gov/ taxonomy/term/27. BizBuzz highlights the movers and shakers in the region, happenings at local businesses and important local, state or regional information. To submit an item, email liz@ ucbjournal.com. ucbjournal.com news // OPINION // feature // profile // column // CLASSIFIED 2013 march 15 professional directory financial 744 S. Willow Avenue & 1065 East 10th Street Cookeville, TN • 931.528.0138 416 E. Central Ave. Jamestown, TN • 931-879-7007 www.CommunityBankOTC.com We offer savings & checking accounts, online banking, wealth management, lending services and investing. Commmunity Bank of the Cumberlands is hometown banking, wherever you are. health care McMinnville, Smithville, Sparta, Woodbury www.capellahealth.com Hospitals in the Capella Healthcare family will be the center point for transforming the quality of life in their communities, focusing first on improving the health and well-being of every individual. UCBJournal.com CIA METAL SALES MOYER’S INSURANCE AGENCY Cookeville • Sparta Jamestown • Smithville www.CumberlandInsurance.com Cumberland Insurance Agency is your independent agent providing solutions compatible with your requirement needs of all types. legal 1 Medical Center Blvd, Cookeville, TN 38501 931.528.2541 • www.crmchealth.org At MMA Creative we believe creative ideas are most effective when an agency and its client partner collaborate. Our strategic partners and creative thinkers work with a client’s experience and market expertise to make meaningful connections with an audience. We are a strategically-driven agency with digital DNA. general C U M B E R L A N D MARKETING Cookeville 931.528.8852 • Nashville 615.297.6886 mmacreative.com insurance CRMC offers more than 40 specialties and over 200 physicians. We prove ourselves every day by meeting health care needs with compassion and a commitment to excellence. For only $75 per month, your business can be featured in its respective professional category with its logo, contact information and a brief description of what makes you special. Take advantage of this new feature today and be seen by thousands of Upper Cumberland business leaders potentially looking for your assistance. Wright Daves & Jones,PLLC 1420 Neal Street, Suite 201, Cookeville TN 38503 931.372.9123 • www.WimberlyLawson.com We are a law firm that represents management exclusively in all areas of labor and employment law. We serve clients throughout the United States with prompt, diligent and cost-effective legal advice and services. 5161 Hickory Valley Road, Sparta, TN 38583 ph 931.738.7335 • fax 931.738.7302 We sell metal roofing, accessories & pole barn kits. We also move storage buildings. Watson Metals 1210 S. Jefferson Avenue, Cookeville, TN 38506 931.526.1236 • www.WatsonMetals.com • Wood & Metal Trusses • Some Panels in Stock • Trim & Supplies • Tools & Accessories • 20 colors / 40 year warranty CONSTRUCTION CONSTRUCTION E.S. Construction 1.866.647.4644 • www.esconstruction.com We offer commercial roofing solutions for all kinds of roofs, and we are a certified, warranty-trained Master Contractor. 347 East Stevens Street • Cookeville, TN 38501 931.528.5514 • www.CHCcompanies.com With a reputation for continuously providing revolutionary solutions to today’s energy challenges, coupled with an outstanding safety record and fewer delays, CHC Mechanical remains one of the region’s premier heating, cooling, refrigeration and plumbing specialists. • Conkin Roofing Systems •Lowers your energy costs year-round •Custom-built on-site •Multi-surface versatility •Save money by saving energy Classifieds BUSINESS SERVICES Real Estate For Sale Enhance your business or home with live interior plants. Dr. Your Plants offers design, installation, weekly maintenance, and for your home, vacation plant care. Free Consultation. Call Mark at Dr. Your Plants, 931-252-4180. Perfect for Golf Enthusiasts. Cabin sets just off golf course near Fall Creek Falls State Park. Fully Furnished, 2BR & 2BA, 1008 sq. ft. fireplace. In a gated community. Great second home or retirement home. Call Cassey at 931-409-9027. Commercial Property For Sale Dollywood’s Company Outing Program Cloverleaf Property is 1.37 acres located off Hwy 111 and 30 in Spencer, perfect place for bank, McDonald’s or gas station. Call Cassey at 931-409-9027. StandS Out FrOm all the reSt! Mid-State · Exchange your one-day Dollywood Company Outing admission ticket for a Season Pass! · Ease of Planning and Customer Service…we do all the work and you take all the credit! · SpecialBenefitsforbookingyourCompanyOuting event with Dollywood! the Place for comPany outings! For pricing and more information, please contact Lisa Phillips today at (865) 428-9889 or lphillips@dollywood.com For park information, visit us at dollywood.com To place your classified in the UCBJ, contact Melissa at 931.528.8852 or email classifieds@ucbjournal.com. gARAgE DOORS • RESIDENTIAL • COMMERCIAL • INSTALLATION • SERVICE • RETRACTAbLE AwNINgS WE DO REPAIRS! 243 Mayberry Street • SPARTA 931.738.DOOR Over the past year, we have made significant investments and improvements at River Park to assure that we’re providing the best quality and service available. From our goal of having every patient seen by a doctor within 30 minutes of arriving in our ER to the increased cardiology coverage provided by bringing Saint Thomas Heart McMinnville to our campus, it’s our mission to provide the highest level of service and patient experience available in the region. Tim McGill, CEO River Park Hospital MORE COVERAGE, MORE TECHNOLOGY, MORE CONVENIENCE More Heart Since the announcement of the partnership between River Park Hospital and Saint Thomas Health, our community has seen an expansion of medical services in cardiac care. This past December, River Park and Saint Thomas opened the Saint Thomas Heart McMinnville Clinic. The new facility, located on level one of River Park’s Medical Office Building, includes nine exam rooms. The cardiology clinic is located right next door to the River Park Cardiac Imaging Center which includes all new, state-of-the-art technology, offering stronger diagnostic imaging capabilities. With the additional cardiologists now on staff, access to specialists has never been easier. Additionally, while River Park has had an accredited Chest Pain Center for the past decade, we’re working now to earn national certification for our Stroke Center, which is already a part of the Saint Thomas Health Stroke Network. This enables us to treat and stabilize patients who present with stroke symptoms 24 hours a day / 7 days a week. Not only are we expanding cardiovascular services, including care for heart and stroke patients, but our partnership has also provided the opportunity for River Park and Saint Thomas to collaborate in offering other new services, including a neurology telehealth clinic and a sleep disorders center. It’s our mission to provide the highest level of service and patient experience in this region. And we’re going to keep working hard to bring you more. MORE MEDICAL SERVICES AT RIVER PARK HOSPITAL 1559 SPARTA STREET | MCMINNVILLE, TN 37110 Want to meet the cardiologists who serve our patients or learn more about our cardiovascular services? Visit — RiverParkHospital.com/MoreHeart
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