A Passion for Excellence
Transcription
A Passion for Excellence
A Passion for Excellence Patient-and Family-Centered. Excellence Driven. 2013 Nursing Annual Report Congratulations to our nursing staff at University of Louisville Hospital and the Message from the Chief Nursing Officer James Graham Brown Cancer Center for their many accomplishments that have enhanced nursing practice and improved outcomes. We have a strong nursing foundation and a culture that has always embraced reaching for the highest standards. Your Passion for Excellence is evident in everything we do. Health care as we know it is changing more rapidly than at any other time in history, and we are prepared to face those changes through our new partnership in KentuckyOne Health. This partnership is providing us an opportunity to share our knowledge and expertise well beyond our local community, potentially allowing us to positively influence patient care and nursing practice across the Commonwealth and across the country. Innovation is key to improving the health of our community. Today, we are identifying ways to enhance evidence-based practice standards and provide care in ways that will extend throughout our ever-changing practice environment. Continuity of care, communication, and partnering with well-informed patients are the guideposts of our innovations. We have positioned ourselves well to embrace whatever challenges lie ahead and to improve the health of our patients and communities. This annual report provides a glimpse of some of the accomplishments of this past year. Thank you for your contribution to excellence in patient care, innovation, leadership and education. I am proud to serve with such a remarkable group of exceptionally talented, dedicated and caring nurses. Sincerely, Mary Jane Adams, RN, MSN Chief Nursing Officer and Senior Vice President Designation Excellence Nursing Vision Philosophy Our Vision of Nursing at the University of Louisville Hospital As members of an interdisciplinary health care team, and the James Graham Brown Cancer Center includes: we welcome the challenge of providing exceptional • Providing exceptional Patient- and Family-Centered Care nursing care to patients and families in a dynamic, • Promoting an environment of scholarly inquiry complex and culturally-diverse environment. • Fostering the education and development of health professionals Values Nursing Mission Statement • Excellence Our nursing mission at the University of Louisville • Evidence-Based Knowledge Hospital and the James Graham Brown Cancer Center • Integrity is to provide patients and families exceptional care by • Compassion • Professionalism integrating evidence-based knowledge, integrity and compassion. 2013 Nursing Annual Report The Components of Excellence This year’s annual report highlights our nursing staff’s great work using the Model for Magnet. The Five Components contained in the Magnet Model provide the framework for nursing practice and research. Embedded in the Model are the Fourteen Forces of Magnetism which define how to support exceptional patient care and the nursing profession. As you read through this publication, you will see samples of the many ways in which the University of Louisville Hospital and the James Graham Brown Cancer Center embodies the components of excellence. The Magnet Model Nursing & Health l Issues in Care Globa Structural Empowerment Transformational Leadership Empirical Outcomes New Knowledge, Innovations & Improvements American Nurses Credentialing Center Magnet Recognition Program® Exemplary Professional Practice A Star Communicator Deidra Gottbrath, RN, BSN, CCRN is the 2013 University of Louisville Hospital | James Graham Brown Cancer Center Nurse Excellence award winner. Currently, Deidra is co-chair of the Department of Nursing Practice and Quality Council. Deidra is Chair of the Unit Based Council on ULH’s nationally certified comprehensive stroke unit. She regularly assists her peers in their quest for certification and was instrumental in the unit’s successful application for a Beacon Award. Currently, serving as a Research Champion, Deidra assists nurse residents with research and presentations related to stroke. Deidra is widely recognized as an excellent teacher and communicator with students, new nurses, patients and families. Even – or especially – when interacting in emotionally charged situations, Deidra’s calming presence fosters an excellent foundation for communication. Deidra Gottbrath 2013 Annual Nurse Excellence Winner 5 Transformational Leadership Transformational Leadership is focused on how leadership establishes a vision (including values, beliefs and behaviors) that will sustain the organization well into the future. This component includes transformational thinking, communication and a focus on dynamic innovation to meet the needs of an ever-changing health care environment. With this component, you will find the Forces of Magnetism: Quality of Nursing Leadership and Management Style. An important aspect of transformational leadership for our organization is the belief that leadership is an essential role for every member of the health care team. Rising Stars Program Identifies and Nurtures Nurse Leaders Continual support and development of achieve that leadership position not by leadership, communication, CNO forum, nurse leaders is an integral part of the demonstrating exceptional leadership engagement, generational diversity, University of Louisville Hospital | James skills but exhibiting excellent clinical persuasive conversations and delegation. Graham Brown Cancer Center journey skills. Recognizing that clinical excellence towards nursing excellence and Magnet does not necessarily equate to leadership The two Rising Star classes in 2013 designation. The Rising Star Nursing excellence, the Rising Star program was graduated more than 20 nurses with the Leadership Program for exceptional developed by Mary Sebastian, RN, BSN, help of 14 nurse mentors. The graduates’ charge nurses was developed to support MHA, CNML; Cindy Lucchese, RN, BSN, units were beneficiaries of the program as these efforts. MBA and Cynthia Logsdon, PhD, WHNP- well – benefitting from program require- BC, FAAN. ment that each participant complete a The program was born from a concern project that positively impacts their unit. among nursing directors about the The four-month program includes didactic, preparedness and selection criteria for role play and mentor interaction to cover charge nurses. Historically, charge nurses content that includes transformational Leads by Example KentuckyOne Health Welcomes New System CNO Haily Sherman, RN, BSN, CCRN is a reliefcharge nurse on the University of Louisville Hospital burn unit. She is certified in Critical Care and Advanced Burn Life Support and has been trained to use the Suitability Assessment Velinda J. Block, DNP, RN, NEA-BC, joined KentuckyOne Health as chief of Materials tool. Haily chairs the Burn Unit nursing officer in November 2013, assuming overall responsibility for Practice Council, and in that role has led nursing and nursing practice across the system. several quality initiatives such as reducing CLABSI rates, reducing supply expenses and A leader with more than 31 years of experience, Velinda was most recently improving patient satisfaction scores through chief nursing officer and senior assistant vice president at the University of discharge planning and other initiatives. Alabama at Birmingham (UAB) Hospital, a Magnet designated, 1157-bed She regularly represents the hospital academic facility. Concurrently, she served as assistant dean for clinical and her unit in the community at service affairs with the UAB School of Nursing. Earlier in her career, she was vice and educational events, and is a favorite president of patient care services for St. Louis Children’s Hospital and among her patients and peers. held various roles at Vanderbilt University Medical Center. She received a Doctorate of Nursing Practice from UAB School of Nursing, Master of Science degree in nursing administration from Vanderbilt University School of Nursing and Bachelor of Science in nursing degree from the Medical College of Georgia. Velinda is a long-time active member of the American Organization of Nurse Executives and is a frequent speaker in the areas of improving Haily Sherman 3rd Quarter Nurse Excellence Winner ULH Nurses Assume National Leadership Roles workplace culture, shared governance and patient safety, “The focus of nursing at KentuckyOne Health is to create a strong professional practice culture that enables us to deliver the highest quality of care in a patient- and family-centered environment,” Velinda said. “I am proud of and inspired by the professional practice culture at University Hospital and the James Graham Brown Cancer Center, where Melissa Burchett, RN, BSN, CCM Clinical Manager of unit 5 South, and Cathy Velasquez, RN, BSN, MSN, DNP, CPHM, Professional Development Coordinator for Nursing Education & Research, have been selected by the American Nurses Association to serve as Advisory Committee members for the ANA’s Nursing Professional Issues Panel. nurses take such pride in their role and contributions to the health care The Advisory Committee members work with the ANA’s Professional Issues team. Mary Jane Adam’s leadership ensured that nursing was never steering committee to share expertise, provide information, feedback satisfied with the status quo – always insisting on raising the bar. and advice related to the topics of interest to the Nursing profession. She left a true legacy for our patients.” The ANA received more than 360 applications from across the country for this prestigious panel. 7 Structural Empowerment Structural Empowerment identifies how the organization’s structure and relationships support innovation, professional practice and the embodiment of its mission, vision and values. Contained in this component are the Forces of Magnetism: Organizational Structure, Personnel Policies and Programs, Community and the Healthcare Organization, Image of Nursing and Professional Development. These structures link the organizational strategic goals to the department and units and provide support and development to accomplish the goals. SANE Program Aids Efforts to Curb Rape in the Military In July and August 2013 Melissa Edlin, percent of these 26,000 victims did not This presentation provided Guardsmen RN, BSN, CFN, SANE-A (above left) and make an official report. In comparison, with information on strategies to prevent Amanda Corzine, RN, BSN, CFN, SANE-A 54 percent of civilian sexual assaults are sexual assaults as well as steps to take if (above right) of the Sexual Assault Nurse not reported to law enforcement. Due to one becomes a victim of sexual assault. Examiner (SANE) Program spoke to additional barriers to reporting and fear nearly 1,200 Air National Guardsmen of retaliation by commanders and fellow The presentation by Melissa and during a Sexual Assault Prevention servicemen, most military victims do not Amanda, SANE program coordinator and Training. The Air National Guard’s come forward to report their assault. assistant coordinator respectively, was well received and attendees commented Sexual Assault Prevention and Response (SAPR) Team organized this training in In order to better inform and educate on the helpful and practical information. response to recent reports regarding rape their Guardsmen, the local 123rd Airlift The SANE program at ULH | JGBCC is in the military. Wing went above and beyond the stan- highly committed to the provision of dard rape prevention presentation and services to victims of sexual assault and In 2012, more than 26,000 incidents of incorporated both the Louisville SANE intimate partner violence. Educating the sexual assault and other sexual crimes Program and the Louisville Metro Police community at-large remains a vital occurred in the military. More than 90 Sex Crimes Division into their training. component of ending sexual violence. ULH | JGBCC Nurse Job Satisfaction Reaches New Heights For the last five years, University Hospital and the James Graham Brown Cancer RN Survey with Practice Environment Scales (PES) Center have utilized the National Database for Nursing Quality Indicators (NDNQI) RN Satisfaction Survey as a key indicator of nursing satisfaction. Eighty-eight Average of All Units at ULH/BCC percent of our nursing workforce responded to the 2013 RN Job Satisfaction Survey, 2.94 2.98 3.13 3.05 2.81 2.77 2.97 3 2.95 professional practice environment for nurses: 2.86 The NDNQI RN Satisfaction Survey measures five essential components of the 2.82 RN Survey with Practice Environment Scales (PES) 3.08 4 3.16 which revealed several record highs in measurements of nursing excellence. Average of All Comparison Units in Academic Medical Centers 1) Nursing participation in hospital affairs 2) Nursing foundation for quality of care 3) Nurse Manager ability, leadership, and support of nurses 2 4) Staffing and resource adequacy 5) Collegial nurse-physician relations 1 The ULH | JGBCC Practice Environment Score (PES) mean was 2.98 which exceeded the national mean score of 2.93 for academic medical centers. A high PES score has been correlated with Magnet characteristics. Nurses at ULH | JGBCC rated all of the following practice environment measures higher than the mean academic medical centers (AMCs) score: • Overall mean Practice Environment Score (PES) • Nursing foundation for quality of care 0 Nurse Participation in Hospital Affairs Nurse Foundations for Quality of Care Nurse Manager Ability, Leadership, and Support of Nurses Staffing and Resource Adequacy Collegial NursePhysician Relations Mean PES Score • Nurse Manager ability, leadership, and support of nurses • Staffing and resource adequacy • Collegial nurse-physician relations The Job Enjoyment section of the survey asked nurses to rate whether their co-workers are enthusiastic, satisfied, and intend to stay. Modified T scores are used to reflect standardized scores in which 50 represents the midpoint, scores below 40 represent low satisfaction, and scores above 60 represent high satisfaction. The 2013 job enjoyment T-scale score at ULH | JGBCC was 59.36, which was higher than the mean AMC’s score of 56.81. Since receiving the results, they have been reviewed and discussed at the unit level and organizationally, with the continual focus on improvement of the practice environment, reduction in nursing turnover and vacancy rate, increase in nursing career advancement opportunities, and support of front-line leadership. 9 Structural Empowerment Specialty Nursing Certification: Clinical Nurses with BSN A Commitment to Excellence 80 70 ULH/BCC Goal Each year in March, University Hospital and the James Graham Brown Cancer Center 60 take time to recognize and thank certified nurses for their contributions to nursing 50 professionalism, higher standards and better outcomes in patient care. Advancing the 40 personal and professional growth of nurses is a major emphasis of the Magnet Recognition Program©. Magnet recognized organizations support nursing professional development in 30 many ways, including the promotion and support of specialty certification. 20 According to the American Board of Nursing Specialties Position Statements, 10 0 ULH/BCC Goal certification is the formal process by which a certifying body validates a nurse’s 2010 55 47 2011 60 48 2012 66 61 2013 71 67 knowledge, skills and abilities in a defined role and clinical area of practice, measured by predetermined standards. Studies report that certified nurses are more confident in their clinical abilities, collaborate better with physicians, and report higher levels of empowerment than noncertified nurses. In short, certification enhances the quality of patient care and nurse professionalism. Percentage of Clinical Nurses with Certification The Magnet program requires an organization to set and meet goals for improvement in professional certification. Each year, one of our goals is to steadily increase the number of 25 direct care certified nurses. In 2008, 13 percent of our direct care nurses were certified. In 2013, 23 percent of our direct care nurses are certified, including 100 percent of the 20 ULH/BCC Goal direct care nurses on the ULH nationally accredited stroke unit. 15 As an important component of the ULH | JGBCC Nursing Professional Development Program, the Nursing Education and Research Department has sponsored many prep 10 courses to increase and support specialty certification and the Department of Nursing has established a Certification Policy to support and promote certification. Certified 5 0 ULH/BCC Goal nurses proudly display their certification by wearing special identification badges. 2010 18 15 2011 20 19 2012 21 21 2013 23 22 National Nursing Certifications ACHPN Advance Certified Hospice and Palliative Nurse Emily King, RN ACNP-BC Acute Care Nurse Practitioner-Board Certified Kimberly Meyer, RN Karina Pentecost, RN ANP-BC Adult Nurse PractitionerBoard Certified Carol Sue McGowan, RN Catherine Roberson, RN ANP-C Advanced Nurse PractitionerCertified Michelle Frisbie, RN Jodi Wojcik, RN AOCNP Advanced Oncology Certified Nurse Practitioner Shanda Riley, RN BCEN Board Certified Emergency Nurse Jamie Allen, RN Tim Cunningham, RN Sarah Keene, RN John Hope, RN Michelle Lowe, RN Karin Martin, RN Carol McMahon, RN Ashley Thoene, RN CAPA Certified Ambulatory Perianesthesia Cindy Foote, RN Suzanne Luzama, RN CCM Certified Case Manager Melissa Burchett, RN Sharon Susral, RN CCRN Critical Care Registered Nurse Amy Augustine, RN Linda Barnard, RN Charity Batman, RN Kimberly Bradford, RN Erin Cowell, RN Rhonda Cunningham, RN Sara DeBauch, RN Amy Jo DeVault, RN Michelle Fitzsimmons, RN Stephanie Ford, RN Jennifer Fox, RN Deidra Gottbrath, RN Dariusz Gromko, RN Tom Hagan, RN Tracy Hayden, RN Ben Hughes, CCRN Ashley Humphrey, RN Tracy Kephart, RN Jill Lascoe, RN Katherine Lynch, RN Kimberly Mahaffey, RN Bina Mani, RN Jessica Massouda, RN Jennifer May, RN Kelly McCormick, RN Janice McMahan, RN Cassandra Millary, RN Anita Newton, RN Samantha Newton, RN Susan Powell, RN Neika Powers, RN Sarah Puckett, RN Angela Reynolds, RN Chris Reynolds, RN Rachel Reynolds, RN Katie Robacynski, RN Tarah Robison, RN Jennifer Schmitz, RN LaShawn Scott, RN Haily Sherman, RN Cathy Smith, RN Lori Sipes, RN Portia Steele, RN Kelly Thomas, RN Shirley Tobe, RN Dexter Turner, RN Kandace Vanhoozer, RN Mandi Walker, RN Tina Walsh, RN Ashley Wheeler, RN Kim Wilson, RN CEN Certified Emergency Nurse Melissa Aguilar, RN Kimberly Barrett, RN Sherry Brennaman, RN Betty Cochrane, RN Sarah Cullen, RN Jennifer Fife, RN Beth Fisher, RN Caitlin Glaser, RN Erin Ingram, RN Lee Jones, RN Tara Ketterer, RN Jessica McFadden, RN Chris Metcalf, RN Angela Peevey, RN Tanya Pike, RN Allison Powell, RN Candice Probus, RN Bianca Sangalli, RN Alissa Shelton, RN Mark Spivak, RN Cathy Wigley, RN Jessica Williams, RN Christopher Wilson, RN Raymond Woods, RN CBPN-C Certified Breast Patient Navigator in Cancer Shobha Pereira, RN CCNS Acute Care Clinical Nurse Specialist Sarah Bishop, RN CDE Certified Diabetes Educator Tammy Grider, RN C-EFM Certified Electronic Fetal Monitoring Lisa Bunnell, RN Libby Smith, RN Roselyn Tomasulo, RN Lisa Wright, RN CIC Certified Infection Control Crystal Heishman, RN LNCC Legal Nurse Consultant Certified Barbara Buren, RN CLC Certified Lactation Counselor Amy Pacyga, RN NE-BC Nurse Executive Board Certified Joann Mattingly, RN CMSRN Certified Medical Surgical Registered Nurse Amy Dunn, RN Chelsea Entrican, RN Loretta Napier, RN Dawn Jill Miller, RN OCN Oncology Certified Nurse Leslie Akers, RN Roberta Boon, RN Nancy Bowles, RN Sabrina Byron, RN Leslie Calderon, RN Cassie Carney, RN Mary Cooper, RN Katherine Culbertson, RN LeAnn DeHart, RN Joseph DiCicco, RN Ha Dinh, RN Max Gainey, RN Ellen Galbraith, RN Terry Hasselwander, RN Katherine Hatke, RN Michele Henderson, RN William Horlander, RN Barbara Kruse, RN Amanda Laslie, RN Leslie Lauterwasser, RN Dana Lee, RN Tara Lee, RN Sandy Lloyd, RN Deserree Martin, RN Sally McNutt, RN Tracy Milburn, RN Vallejo Miller, RN Melissa Monbouquett, RN Anna Murphy, RN Christie Pennington, RN Michelle Perry, RN Ramona Petto, RN Melissa Pritchett, RN Traci Pirtle, RN Jackie Ray, RN Kimberly Rhodes, RN Jennifer Riggs, RN Shanda Riley, RN Kimberly Rolen, RN Anita Roush, RN Maria Schmidt, RN Ernest Schnell, RN Jana Shehan, RN Anne Small, RN Veronica Speed, RN Gina Stevenson, RN Melissa Stiff, RN Audra Tarkington, RN Frances Taylor, RN Christy Thomas, RN Mary Thompson, RN Sheryl Van Dame, RN Becky Vincent, RN Rosemary Wafford, RN Laura Whitfill, RN Marcella Willis, RN Elizabeth Wilson, RN Karen Wilson, RN CNML Certified Nurse Manager Leader Robin Fisher, RN Diane Eckert, RN Mary Sebastian, RN CNOR Certified Nurse Operating Room Paula Baker, RN Marty Brewer, RN Rebecca Crowder, RN Pamela Elzy, RN Derick Greenwell, RN Lisa Jackson, RN Deborah Judd, RN Denise Logan, RN Amy Moore, RN Lynn Morrison, RN Doris Presler, RN Lisa Schaffner, RN Chris Thompson, RN CNRN Certified Neuroscience Registered Nurse Stephanie Ramser, RN CPHM Certified Professional Healthcare Management Cathy Velasquez, RN CRNI Certified Registered Nurse Infusion Alice Atcher, RN Leigh Ann Bowe-Geddes, RN Nancy Bowles, RN Louise Coughlan, RN Brian Gackenbach, RN Michael Marks, RN Roxanne Perucca, RN Catherine Rainwater, RN CUNP Certified Urologic Nurse Practitioner Eillen Grigutis, RN FNP-BC Family Nurse Practitioner Michelle Bailey, RN Kimberly Broughton-Miller, RN Janet MacPhee, RN Brenda McFadden, RN Emily Peake, RN IBCLC International Board Certified Lactation Consultant Krista Janes, RN Jill Leonhardt, RN Mary Moore, RN Christy Ramos, RN Therese Spurling, RN PCCN Progressive Care Certified Nurse Beena Abraham, RN Christen Dowell, RN Glen Griffis, RN Meghan King, RN Deborah Kuntz, RN Nea Manning, RN Amanda Monroe, RN Brenda Mosley, RN Bridget Nuxoll, RN Gary Spalding, RN Jessica Trowbridge, RN RN-BC Nursing Informatics Edward Bronner, RN Karen Gividen, RN Tabatha Wright, RN RNC–MNN Maternal Newborn Nurse Terry Jones, RN RN-BC Certified Medical-Surgical Kristen Eiland, RN Jennifer Ramsey, RN RN-BC Infection Control Pamela Nolting, RN RN-BC Neonatal Intensive Care Nursing Melinda Dolack,RN Pauline Hayes, RN Carlotta Keltner, RN Mary Poole, RN Reetta Stikes, RN Phyllis Stribling, RN RN-BC Obstetrics Kim Bagby, RN RN-BC Pain Elizabeth Bryant, RN Kim Williams, RN RN-BC Psychiatric Mental Health Nurse Bonnie Hawks, RN Linda McAdams, RN Mary Nevitt, RN Joyce Wilson, RN SANE-A Sexual Assault Nurse Examiner – Adult Jennifer Bonner, RN Crystal Bristoe, RN Amanda Corzine, RN Jonetta Crusott, RN Melissa Edlin, RN Frances Franklin, RN Jami Hancock, RN Melanie Keefe, RN Alisha Moore, RN Chinyere Omenyinma, RN WHNP-BC Women’s Health Care Nurse Practitioner M. Cynthia Logsdon, RN, FAAN WOCN Wound Ostomy Certified Nurse Patricia Brown, RN Katherine Constable, RN 11 Structural Empowerment Nursing Residency Program: Our Commitment to New Graduate Nurse Excellence In 2010, the Institute of Medicine’s report on the future of nursing recommended formalization of support for nurses during the critical first year of professional nursing practice to offset new RN turnover and ultimately to decrease the anticipated nursing shortage. The Magnet Model component of Structural Empowerment encompasses both the effective transition of new graduate nurses into the professional work environment and a commitment to ongoing professional development of direct care clinical nurses. The ULH Nurse Residency Program is an evidence-based program of learning and professional development that includes work experiences and didactic content to support new RN graduates as they transition into their first professional positions. Created in 2009 as a collaborative effort with the University of Louisville School of Nursing, the University of Louisville Hospital Nurse Residency Program (NRP) is a formal Residency Certification The ULH Nurse Residency Program submitted an application for certification of our Residency Program to the Commission on Collegiate Nursing Education (CCNE) in 2013, resulting in the maximum five-year accreditation term. As one of only twelve BSN Nurse Residency Programs in the nation to achieve this coveted designation of excellence, this certification underscores our commitment to supporting new graduate nurses during their entry to clinical practice, and supports the ULH | JGBCC Nursing Vision of being a leader in patient care, education and research. evidenced-based curriculum that meets national residency standards for excellence. The ULH NRP is provided as an adjunct to the education and training that new graduates receive as part of their orientation to the facility and to their new clinical position as Registered Nurses. The program is comprised of two basic components: clinical observations and professional development workshops. During the residency year, participants complete a clinically specific evidenced-based practice group project with significance to the patient care-specific goals of the new RN’s clinical unit. The Nurse Residency Program is an integral part of helping new RN graduates develop effective decision-making skills related to clinical judgment and performance, and a global understanding of patient- and family-centered care in an acute trauma care facility, and a deeper commitment to the utilization of evidence-based practice at the bedside. Connecting with the Community Melissa Pritchett 4th Quarter Nurse Excellence Winner LEGACY OF LIFE ULH | JGBCC Nurses participate in the 5th Annual Legacy of Life Walk, an event that raises funds and awareness for organ donation. Tireless Advocate Melissa Pritchett, RN, BSN, OCN cares for patients on the Bone Marrow Transplant/Intensive Care Unit. While she is an excellent nurse researcher, teacher, mentor and leader, she is best known for her efforts on behalf of her patients beyond medical care. In addition to organizing the first ULH | JGBCC bone marrow drive and several service dinners at Gilda’s Club Louisville, Melissa organized a wedding for a dying patient, procured “last wish” tickets for another, connects patients to family milestone events via Skype, and helps community members and business find new and creative ways to support cancer patients and their families. 13 Mentor to Many Cathy Velasquez, RN, BSN, MSN, DNP, CPHM, (below) leads both the nationally certified Nurse Residency Program and the Dedicated Education Unit collaborative programs with the University of Louisville School of Nursing. A strong advocate for nursing professional development, Cathy is highly Exemplary Professional Practice involved in the RN transition to practice and serves as a mentor to new graduates, nurses returning to school and in need of a preceptor, and first-time nursing students. Cathy has presented at a national conference and has been published in state and national journals. Exemplary Professional Practice encompasses the creation of a vision and systems to support professional nursing practice. It also promotes the use of knowledge and evidence to generate the best outcomes for patients, families, communities and the Cathy Velasquez health care team. This component incorporates many Forces of Magnetism including: 1st Quarter Nurse Excellence Winner Professional Models of Care, Consultation and Resources, Autonomy, Nurses as Teachers, and Interdisciplinary Relationships. Our councils and care models at the departmental and unit level, as well as our many expert resources that support exceptional patient care, are indicators of our commitment to exemplary professional practice. Radiation Oncology Nurses Complete Certification One hundred percent of the James Graham Brown Cancer Center radiation oncology nurses completed the Oncology Nursing Society (ONS) Radiation Oncology Certificate Program, meeting the goal set at the beginning of 2013. This certificate of added qualification indicates that the nurse possesses knowledge in the subspecialty of radiation oncology. Additionally, all JGBCC oncology nurses are required to obtain their oncology certification within the first two years of employment. All the nurses that are eligible for certification in Radiation Oncology have completed that process, and the entire oncology group will be certified by the end of 2014. Dedicated Education Units Celebrate Milestones and Success The collaborative partnership between the University providing the highest quality nursing student clinical “This program gives students a better picture of how of Louisville Hospital and the University of Louisville education in the academic medical center practice care is provided at ULH so they have a greater under- School of Nursing celebrated the first anniversary of setting, Pam reviewed several methods designed to meet standing of how an academic health care environment Kentucky’s first Dedicated Education Units (DEU) model this objective. Her efforts have resulted in providing this functions,” said Mary Jane Adams, MSN, RN, ULH for providing nursing student clinical instruction in unique DEU model to nursing students, staff RN Clinical senior vice president and Chief Nursing Officer. Spring 2013. Additionally, the DEU was nominated for Adjuncts, and to the School of Nursing at UofL. “This Model offers students a quality clinical experience, the 2013 Medistar A.O. Sullivan Award for Excellence in Education. The nomination recognizes regional The nomination of the Excellence in Education award and promotes our academic/practice partnership with excellence in the business of health care education. underscores Pam’s commitment to excellence in clinical ULH. It is an innovative approach to education that is nursing education. Pam provided that “the DEU preparing our graduates to best meet the growing health These units pair University of Louisville School of collaborative model provides a unique opportunity for care needs of patients in the Commonwealth and the Nursing students’ clinical experiences with practicing both nursing students who are learning their craft and nation,” said Diane Chlebowy, PhD, RN, Director, UofL bachelor’s degree prepared registered nurses. Hospital nursing staff who are experts in the patient care arena School of Nursing BSN programs. RNs identified as patient care leaders receive additional to develop professionally. The student can participate in education to function in the role of RN clinical adjunct a real-time, personalized learning experience while the Moses is in her last semester of nursing academic faculty. They provide instruction to students while RN staff can grow and develop professionally as teachers preparation and is completing her required patient care maintaining their patient care responsibilities. UofL and mentors for the students. Additionally, the Nursing hours on 5 South at ULH. Her Clinical Manager Melissa School of Nursing faculty members provide continual Clinical Faculty can assist both groups in the learning Burchett has seen advanced clinical preparedness in oversight of the experiences. process. It is definitely a win-win-win situation.” Moses’ abilities with surgical oncology patients and notes that Shelby is “better prepared for the RN role UofL nursing student Shelby Moses and ULH nurse “The ULH model supports the School of Nursing’s adult expectations for providing quality care to patients and Jenny Jones were paired in the hospital’s first DEU on 5 health course, while applying concepts learned into families as part of a collaborative team.” South, a progressive care unit. “This was my first clinical professional practice, alongside highly educated and rotation in a hospital – which can be daunting,” Moses experienced staff RNs at ULH,” said Cathy Velasquez, Shelby hopes to pursue additional education and said. “It was incredible to work closely with a nurse and RN, BSN, DNP, CPHM, ULH | JGBCC Professional eventually become an administrator where she can help see how they manage day-to-day tasks and interact with Development Coordinator. implement programs like the DEU model. “I definitely see the need for this, and believe nursing students in patients; the experience helped me understand what I’ll be up against in the future.” This collaborative model for Dedicated Education Units other parts of Kentucky could really benefit,” she said. provides more one-to-one interaction than the traditional “These students are appreciative of having someone clinical rotations, and can increase a student’s satisfac- Identified by the Kentucky Board of Nursing in 2012 show them the ropes – they’ve been able to help with tion with their clinical education experience. Unique to as a best practice strategy for providing nursing student dressing changes, administer medication and observe this model is the incorporation of the IOM (2010) clinical instruction, the ULH Model currently supports a patient assessments,” Jones said. recommendations for inter-professional collaboration, total of 20 nursing students per semester. Plans are to with physician groups providing additional education expand the opportunity to additional patient care areas Pamela Smith Elzy is the Director of Nursing opportunities and support for these nursing students, throughout the hospital, in support of the University Education, Research and Clinical Informatics in the academic medical center-focused Model. of Louisville School of Nursing student’s continuing Departments at ULH | JGBCC. Reflecting her goals for academic and clinical educational experiences. 15 New Knowledge, Innovations & Improvements New Knowledge, Innovations, and Improvements is based on the Forces of Magnetism: Quality Improvement. This component targets the importance of nurses in the development, implementation, and sharing of new knowledge and best practices. Whether it is quality improvement or developing an innovative care process, nurses have the opportunity and responsibility to advance the practice of health care. ULH Nurse Tackles Health Literacy Leadership The Patient Protection and Affordable Academy (MCH NLA) is an 18-month literacy standards, assessed the literacy Care Act of 2010, defines health literacy intensive leadership development levels and preferred learning styles of as the degree to which an individual has program designed to prepare, position the new mothers they serve, assessed the capacity to obtain, communicate, and strengthen the abilities of nurses to the suitability of the current patient process and understand basic health influence practice and patient outcomes education materials, created a information and services to make in maternal-child health. Reetta Stikes, continuing education program for staff, appropriate health decisions. Every day, MSN, RNC-NIC, CLC used her MCH-NLA and developed an infrastructure for people confront situations that involve fellowship as an opportunity to guide a development and evaluation of suitable life-changing decisions about their team in the University of Louisville patient education materials. health. According to the CDC, 9 out of Hospital Center for Women and Infants 10 people experience “Limited health in adopting national health literacy Following the adoption of the new literacy,” which occurs when people standards to improve communication standards, HCAHPS scores related can’t find, understand or use the health with the patients they serve. to patient satisfaction with nurse communication and discharge information and services they need. Pictured above (left to right): M. Cynthia Logsdon, PhD, WHNP-BC, FAAN; Gary Spalding, RN, BSN, PCCN; and Reetta Stikes, MSN, RNC-NIC, CLC. Working with her mentor, M. Cynthia The Sigma Theta Tau International, Logsdon, PhD, WHNP-BC, FAAN, Reetta Maternal-Child Health Nurse Leadership and the team reviewed current health information improved significantly. Pain Conference Helps Change Pain Culture ULH | JGBCC Research Day Underscores EvidenceBased Practice ULH Nursing-Led Improvements Highlighted in OR Manager According to various studies, more than 80 percent of patients seeking health care do so due to pain. More than 40 percent of acute care Each May, the Nursing Department at University The June 2013 edition of OR Manager, the leading Hospital and the James Graham Brown Cancer provider of operating room management information Center host Research Day, a time to celebrate research, and support, featured an interview with Lisa Jackson, evidence-based practice, and quality improvement BSN, MHA, CNOR, director of perioperative services Initiatives. at University Hospital. The interview, titled “Efficiency Soars in the Wake of Strategic OR Cultural Changes,” Research Day 2013 began with an excellent presenta- appeared in the Performance Improvement section of tion by Lynn Gallagher-Ford, PhD, RN, NAPDPF, NE-BC the publication. on Creating and Sustaining an Evidence-Based Practice (EBP) Culture. Dr. Gallagher-Ford spoke enthusiastically The focus of the interview was the dramatic change in on leveraging EBP to both achieve and sustain positive first-case on-time starts in the main operating room at patient outcomes, exemplary professional practice, and ULH. Only 35 percent of first cases started on time at organizational excellence. the beginning of the project. Today, nearly 85 percent of first cases begin on time, signifying an incredible Twenty-three research posters were a part of this achievement in a matter of weeks. extraordinary celebration of nursing excellence, including several from the ULH | JGBCC Research The literature identifies first case delays as a significant Champions regarding projects they had completed factor in surgical cancellations, increased cost per case, during the Research Champion Program. and increased dissatisfaction and frustration from patients and families, surgeons and staff. The program, developed by Gary Spalding, RN, BSN, PCCN and Susan Rothbauer, RN, BSN and presented Lisa identified several areas for adjustment that led to at the International Biennial Conference of Sigma improved efficiency. Key changes in workflow included Theta Tau, seeks to develop the research skills of nurses identifying an OR system support specialist, a consistent to better prepare them to evaluate and implement CRNA to help run the OR schedule, and a perioperative evidence-based practice. The yearlong program includes governance committee. interactive skill building sessions on research knowledge patients nationwide report poor pain control. Understanding that pain control affects all areas of the patient experience – satisfaction, treatment success, likelihood to comply with follow-up, and patient outcomes – University of Louisville Hospital nurse leaders Kim Williams, RN, BSN, RN-BC (above) and Cindy Foote, RN, BSN, CAPA organized the first ULH Pain Conference in 2011. Since then, the annual fall event has drawn nurses from facilities across Kentucky as well as chaplains, physicians, pharmacists and other health care professionals. In fact, attendance at the conference is now a requirement of the ULH nurse residency program. “We hope to change the pain management culture,” Kim explained. “A well-educated nurse is a better advocate for patients.” Kim and her UofL research mentor, Fawwaz Alaloul, PhD, MPH, RN have also conducted a study on how script-based communication intervention related to pain management effects patient satisfaction. The 2013 conference welcomed featured speaker Melanie H. Simpson, PhD, RN-BC, OCN, CHPN, coordinator of the Pain Management Resource Team at the University of Kansas Hospital, which is a top-ten and change strategies, as well as opportunities to The team is proud of its accomplishments and hospital nationally for patient satisfaction for pain practice skills needed to integrate evidence-based is currently seeking more opportunities to management. Dr. Simpson was also named one of five practice into the professional nursing culture. improve efficiency. National Magnet Nurses of the Year by the American Nurses Credentialing Center. 17 Our 2013 Nursing Accomplishments 2013 was a year of incredible success and progress for the Department of Nursing at the University of Louisville Hospital and the James Graham Brown Cancer Center. Publications I.n many cases, Department of Nursing staff partnered with other authors, listed here as el al. Their contributions are greatly appreciated. Sarah Bishop, MSN, RN, CCNS, Mandi Walker, MSN, RN, CCRN, RN-BC, Mark Spivak, BSN, RN, CEN – “Family Presence in the Adult ICU during Dressing Changes,” Critical Care Nurse, 2013: 33(1), 14-24 Crystal Heishman, MSN, BSN, ONC, CIC – National Association of Orthopaedic Nursing, Position Paper author, “Preventing Infection in the Inpatient Orthopaedic Patient,” July 2013 M. Cynthia Logsdon, PhD, APRN, WHNP-BC, FAAN, Diane Eckert, BSN, RN, and Roselyn Tomasulo, MSN, RN-C – “Self Efficacy and PostPartum Depression Teaching: A Replication Study,” The Journal of Perinatal Education, 2013: 22(3), 166-170 Brenda McFadden, APRN, FNP – “Is There a Safe Coital Position after a Total Hip Arthroplasty?” Orthopedic Nursing Journal, 2013: 32(4), 223-226 Kimberly Meyer, ARNP, ACNP-BS, CNRN, et al – Care of Service Members with TBI. In: Arciniegas DB, Zasler ND, Vanderploeg RD, and Jaffee MS, eds. Management of Adults with Traumatic Brain Injury, 2013 In Remembrance Barb Fowler Buren, RN Cindy Rowland, RN Reetta Stikes, MSN, RNC-NIC, CLC, Pauline Hayes, BSN, RN, and M. Cynthia Logsdon, PhD, APRN, WHNP-BC, FAAN, et al – Updated Neonatal Skin Risk Assessment Scale (NSRAS), Kentucky Nurse, 2013: 61 Jodi Wojcik, APRN-C, CCRN, Kimberly Broughton-Miller, APRN-C, FNP-C, Michelle Frisbie, APRN-C, Karina Pentecost, APRN, FNP-C, and et al – “Traumatic Injury May Be a Predisposing Factor for Cerebrovascular Accident,” Journal of Trauma Nursing, 2013: 20(3), 131-168 Published Interview: Elizabeth Jackson, MHA, BSN, CNOR – “Efficiency Soars in the Wake of Strategic OR Cultural Changes,” OR Manager, June 2013: 28(6) Editors and Reviewers Pamela Smith Elzy, MHA, BSN, RN, CNOR, RN – Editor, Designation: Nursing Excellence Eileen Grigutis, APRN, FNP, RN, CUNP – Peer Reviewer for Society of Urologic Nurses and Associates: Core Curriculum in Urologic Nursing, 1st Edition; publication date early 2014 Eileen Grigutis, APRN, FNP, RN, CUNP – Manuscript Reviewer, Urologic Nursing Roxanne Perucca, MS, BSN, RN, CRNI – Editorial Review Board, Journal of Infusion Nursing Presentations International, National, State, Regional & Local Melissa Edlin, BSN, CFN, SANE-A, and Amanda Corzine, BSN, CFN, SANE-A – Air National Guard’s Sexual Assault Prevention Training, “Efforts to Curb Rape in the Military,” Louisville, Kentucky, July and August 2013 Crystal Heishman, MSN, BSN, ONC, CIC – National Association of Orthopaedic Nursing, National Conference, “Joint Adventures: Eliminating Surgical Site Infections,” San Antonio, Texas, May 2013 Crystal Heishman, MSN, BSN, ONC, CIC – National Association of Orthopaedic Nursing, National Conference: Education Panel, San Antonio, TX: “Preparing for Whatever,” May 2013 Crystal Heishman, MSN, BSN, ONC, CIC – Baptist Healthcare, “No Bones About It: Eliminating Orthopaedic Surgical Site Infections,” Louisville, Kentucky, September 2013 Crystal Heishman, MSN, BSN, ONC, CIC – University of Louisville Healthcare, “Ventilator-associated Pneumonia, Conditions, and Other Complications: Prevention & Surveillance,” Louisville, Kentucky, August 2013 Crystal Heishman, MSN, BSN, ONC, CIC – Association for Professionals in Infection Control and Epidemiology, Webinar: “Out with the Old, In With the New: A Comparison of Criteria in VAP Surveillance,” February 2013 M. Cynthia Logsdon, PhD, ARN, WHNP,-BC, FAAN, Gary Spalding, BSN, RN, PCCN, Reetta Stikes, MSN, RNC-NIC, CLC, Susan Rothbauer, BSN, RN, and Regina Doan, BSN, RN – Sigma Theta Tau International Conference, “Research Champions: An Initiative to Improve Use of Research Evidence in Nursing Practice,” Indianapolis, Indiana, November 2013 Karina Pentecost, APRN, MSN, FNP-C, Jodi Wojcik APRN, MSN, FNP-C, Kimberly Broughton-Miller APRN, MSN, FNP-C, and Michelle Frisbie APRN, MSN, FNP-C – University of Louisville Hospital Trauma Institute, Trauma Nursing Education Lecture Series, “Basic Trauma Nursing Assessment,” University of Louisville Hospital, November 2013 Catherine Roberson, APRN, RN, and Amy Robinson, RN, BSN, PCCN – Research! Louisville, “Reducing Heart Failure Readmissions at University of Louisville Hospital,” Louisville, Kentucky, October 2013 Mary Sebastian, MHA, BSN, RN, CNML – Teach the Teacher Conference, “Rising Stars* Charge Nurse Skill Building,” Indianapolis, Indiana, August 2013 Reetta Stikes, MSN, RNC-NIC, CLC, and Cathy Velasquez, DNP, MSN, BSN, RN, CPHM – “Nurse Residents: A Structured Approach for Creating Change Agents in the Use of Evidence Based Practice,“ Sigma Theta Tau International Conference, Indianapolis, Indiana, November 2013 Cathy Velasquez, DNP, MSN, BSN, RN, CPHM, and Pamela Smith Elzy, MHA, BSN, RN, CNOR – “Giving Back to Move Forward: Implementing a Dedicated Education Units Model for Clinical Nursing Education,” Sigma Theta Tau International Conference, Indianapolis, Indiana, November 2013 Mandi Walker, MSN, RN-BC, CCRN, and Gina Stevenson, BSN, RN, OCN – “Utilizing Simulation and Learning Theory for Skill Acquisition in Continuing Nursing Education,” Teach the Teacher Conference, Indianapolis, Indiana, August 2013 Poster Presentations Melissa Burchett, MSN, RN, CCM, and Mark Spivak, MSN, RN, BCEN – Nursing Management Congress, “Nurse Peer Review,” Chicago, Illinois, September 2013 Melissa Burchett, MSN, RN, CCM, Katlyn Hapner, BSN, RN, and Heather Williams, BSN, RN – Nursing Management Congress, “Discharge Interdisciplinary Care and Beyond,” Chicago, Illinois, September 2013 Melissa Burchett, MSN, RN, CCM, and Mark Spivak, MSN, RN, BCEN – Research! Louisville, “Nurse Peer Review: Quality Care and Professional Growth,” Louisville, Kentucky, October 2013 Melissa Burchett, MSN, RN, CCM, Katlyn Hapner, BSN, RN, and Heather Williams, BSN, RN – Research! Louisville, “Discharge Interdisciplinary Care and Beyond,” Louisville, KY, October 2013 M. Cynthia Logsdon, PhD, WHNP-BC, FAAN, Roselyn Tomasulo, MSN, RNC, and Diane Eckert, BSN, RN – Sigma Theta Tau International Conference, “Use of Research Evidence by Hospital Perinatal Nurses to Provide Care for Postpartum Depression,” Indianapolis, Indiana, November 2013 Janet MacPhee, APRN, ONP-C and Barbara Synder RN, BSN – National Association of Orthopedic Nurses “Orthropaedic Competency: Is Nursing Able to Initiate the Mobility of the Orthopedic Patient?” San Antonio, Texas, May 2013 Janet MacPhee, APRN, ONP-C, Brenda McFadden, APRN, RN-BC, Marsha Reynolds, BSN, RN, Erica Best, BSN, RN, Barbara Synder RN, BSN, Sherra Desurne, BSN, RN and Sandra Sanguiliano, CA – Research! Louisville, “Orthropedic Competency: Is Nursing Able to Initiate the Mobility of the Orthopedic Patient?” Louisville, Kentucky, October 2013 Karina Pentecost, APRN, MSN, FNP-C, Jodi Wojcik APRN, MSN, FNP-C, Kimberly Broughton-Miller, APRN, MSN, FNP-C, and Michelle Frisbie, APRN, MSN, FNP-C, et al – Eastern Association of Surgical Trauma National Scientific Assembly, “The Incidence and Impact of Prescription Control Substance use Among Injured patients at a Level One Trauma Center,” Phoenix, Arizona, 2013 19 Catherine Roberson, APRN, RN, Amy Robinson, BSN, RN, PCCN, Michael Stratton, BSN, RN, Sharon Susral, MSN, RN, CCM, and Cathy Velasquez, DNP, MSN, BSN, RN, CPHM, et al – Research! Louisville, “Reducing Heart Failure Readmissions at University of Louisville Hospital” Louisville, Kentucky, October 2013 Susan Rothbauer, BSN, RN – Research! Louisville, “Use of a Comfort Cart to Decrease Patient Distress,” Louisville, Kentucky, October 2013 Reetta Stikes, MSN, RNC-NIC, CLC and M. Cynthia Logsdon, PhD, WHNP,-BC, FAAN – Sigma Theta Tau International Conference, “Improving Health Literacy in an Academic Medical Center,” Indianapolis, Indiana, November 2013 Cathy Velasquez, DNP, MSN, BSN, RN, CPHM, and Pamela Smith Elzy, BSN, MHA, CNOR – Sigma Theta Tau International Conference, Giving Back to Move Forward: Supporting New Graduate Nurse-Led Change Innovations in an Academic Medical Center Setting,” Indianapolis, Indiana, November 2013 Mandi Walker, MSN, RN-BC, CCRN, and Gina Stevenson, BSN, RN, OCN – Research! Louisville, “Utilizing Simulation and Learning Theory for Skill Acquisition in Continuing Nursing Education,” Louisville, Kentucky, October 2013 Nurse Residents Evidence Based and Quality Improvement Projects January 2013 Cohort Neonatal Intensive Care Unit Skin-to-Skin Care in the Operating Room Following Cesarean Delivery Jaki Patterson, BSN, RN Tabitha Bowling, BSN, RN Jamie Corwin, BSN, RN Noelle Lang, BSN, RN 5-South Surgical Oncology Improving Discharge Before Admission Amanda Sebastian, BSN, RN 20 6-South Oncology Peppermint Oil Aromatherapy and Its Effects on Post-Operative Nausea and Vomiting Kellie Manier, BSN, RN Jennifer Parry, BSN, RN 7-South Progressive Care Modified Early Warning Systems and the Prevention of Catastrophic Deterioration in Progressive Care Patients Rochelle Baron, BSN, RN Xavia Chapmand, BSN, RN Ralph Caculba, BSN, RN 7-East Medical Surgical Mixed Acuity The Effect of Hourly Rounding on Patient Satisfaction Scores Ashley Bummer, BSN, RN 8-South Progressive Care Improving the Implementation of Nurse-Physician Rounding Steven Harting, BSN, RN 8-East Medical Surgical The Effects of Hourly Rounding on Patient Satisfaction as Measured by Call Light Usage Erin Brumleve, BSN, RN Jeri Crenshaw, BSN, RN Cassandra Perkins, BSN, RN Bailey Robinson, BSN, RN Rebecca Szybist, BSN, RN 9-South Progressive Care Reducing Catheter-Associated Urinary Tract Infections Through Implementation of a Checklist Sara Stich, BSN, RN Hannah King, BSN, RN Kaitlyn Lemay, BSN, RN 5-West NeuroScience Intensive Care Unit Creating and Implementing an Effective Tool to Improve Bedside Shift Report Rachel Hughes, BSN, RN Rachel Whipple, BSN, RN Lacey Jones, BSN, RN Miranda Pierce, BSN, RN Kelby Carey, BSN, RN Sarah Curry, BSN, RN 5-Core Burn Unit Peer Support and the Burn Survivor Sara Main, BSN, RN 6-West Medical Intensive Care Unit The Impact of a Nurse Driven Foley Removal Protocol Kim Bradford, BSN, RN Meredith Mader, BSN, RN Adam Pike, BSN, RN 6-East Bone Marrow Transplant Unit The Effect of a Centralized Resource Website on Caregivers of Oncology Patients Jennifer Burton, BSN, RN Michelle Lafollette, BSN, RN Jennifer Roeser, BSN, RN 7-West Coronary Care Intensive Care Unit How Does Hypothermia Post ROSC Affect Survivability and Quality of Life Jason Fackler, BSN, RN Kristal Beach, BSN, RN 8-West Surgical Intensive Care Unit Implementation of a Post-Insertion Central Line Checklist Jaleen Dingledine, BSN, RN Kaitlyn Tretter, BSN, RN 9-West Surgical Intensive Care Unit Quiet Time and Patient Satisfaction in the Surgical Intensive Care Unit Thomas Calvert, BSN, RN Lisa Kenney, BSN, RN Jill Schellenberger, BSN, RN Whitney Cook, BSN, RN Jessica Williams, BSN, RN June 2013 Cohort Emergency Department Decreasing Blood Culture Contamination Rates in the ED Jordyn Bosmer, BSN, RN Arnetha Cobbs, BSN, RN Scottie Franklin, BSN, RN Erin Hahn, BSN, RN Ashley Jansen, BSN, RN Jessica Johnson, BSN, RN Jennifer Largen, BSN, RN Amanda Mathis, BSN, RN Tina Tetarenko, BSN, RN 3-South Mother-Baby Unit Pain and Postpartum Depression Ysneibys De Armas, BSN, RN Alexis Garcia, BSN, RN Jessica Sowders, BSN, RN 9-East Orthopedic Mixed Acuity Bedside Shift Report Jessica Finerty, BSN, RN Labor and Delivery Improving HCAHPS Scores with Patient Satisfaction by Using Follow-up Discharge Phone Calls Edie Carson, BSN, RN Danielle Clifford, BSN, RN 5-West NeuroScience ICU Does Environment/Surroundings Help the Emotional and Physical Well-being in Intensive Care Units Jessica Gimbel, BSN, RN Jessica Harnish, BSN, RN Brett Starbuck, BSN, RN Mara Work, BSN, RN 5-South Surgical Oncology Using a Multidisciplinary Approach to Medication Administration on a Mixed Acuity Unit Jennifer Hartzler, BSN, RN Shelby Moses, BSN, RN 5-Core: Burn ICU A Look into the Relationship between CLA-BSI and Wound Infections in Burn Patients Miranda McLemore, BSN, RN Cynthia Shaw, BSN, RN 6-South Oncology CLA-BSI Prevention Through Education: Stopping Infection One Hub at a Time Kelly Campbell, BSN, RN 6-West Medical ICU Culturing Central Lines from Outlying Hospitals Sean Nolan, BSN, RN 7-South Mixed Acuity Using a Checklist to Improve Bedside Shift Reporting: A Quality Improvement Project Elizabeth Parson, BSN, RN 8-South Mixed Acuity Patient Satisfaction with Newly Prescribed Medications Kathryn Manning, BSN, RN 9-South Mixed Acuity Increasing Patient Satisfaction and Improving HCAHPS Scores with Team Nursing Kristen Katz, BSN, RN Manpreet Kaur, BSN, RN Taylor Shewmaker, BSN, RN 7-East Mixed Acuity Don’t Drop the Ball: Prevent Patient Falls Kenneth Barron, BSN, RN Mallory Carter, BSN, RN Joel Payne, BSN, RN 8-East Medical Surgical Discharge Phone Calls Decrease Top Box Discharge HCAHPS Scores in Medical-Surgical Patients Sarah Grubbs, BSN, RN Catherine Liikala, BSN, RN John Lockwood, BSN, RN Vicky Ton, BSN, RN 6-East Bone Marrow Transplant Unit Caregiver Celebration: A Nursing Staff-Initiative to Decrease Caregiver Distress of BMT Patients Amanda Bockweg, BSN, RN 7-West Coronary Care Unit The Impact of Discharge Phone Calls on Patient Satisfaction Tara O’Brien, BSN, RN Janelle Smith, BSN, RN 8-West Surgical ICU Improving CAUTI Quality Indicators in the Surgical ICU Michael Brown, BSN, RN Laura Bueter, BSN, RN Lauren Cox, BSN, RN Ashley Garcia, BSN, RN Erin Beatty, BSN, RN 9-West Surgical ICU Falls Preventions Julie Fischer, BSN, RN Jelena Jozic, BSN, RN Martin Stephen, BSN, RN Shawn Stockland, BSN, RN ULH/JGBCC Annual Research Day, May 2013 Melissa Burchett, MSN, RN, CCM, and Mark Spivak, MSN, RN, BCEN – Nurse Peer Review Melissa Burchett, MSN, RN, CCM, Katlyn Hapner, BSN, RN, and Heather Williams, BSN, RN – Discharge Planning and Beyond Barbara Dimercurio, MSN, MBA, RN, Betty Cochrane RN, Sherry Brennaman, RN, Mark Spivak, MSN, RN, BCEN, and Susan Piercy, BSN, RN – ED Certifications Jill Ford, BSN, RN and Dana Portman, BSN, RN – To Inject or Not to Inject Kimberly Meyer, ARNP, ACNP-BS, CNRN, Michelle Bailey, APRN, and et al – Use of Bethanechol or Tamsulosin Following Urethral Urinary Catheter Removal to Prevent Reinsertion of Indwelling Urinary Catheter in Neurosurgery Patients Janet MacPhee, APRN, ONP-C, Brenda McFadden, APRN, RN-BC, Marsha Reynolds, BSN, RN, Erica Best, BSN, RN, Barbara Synder, RN, BSN, Sherra Desurne, BSN, RN, and Sandra Sanguiliano, CA – Is Nursing Able to Initiate the Mobility of the Orthopedic Patient? Jessica Massouda, BSN, RN, CCRN, and Jiying Ling, PhD-C, BSN – Empowerment of Charge Nurses: A Key Factor for Achieving Nursing Excellence and ANCC Magnet® Designation Michelle Perry, BSN, RN, OCN, Catherine Heringer, BSN, RN, Ashley Flynn, BSN, RN, and Melissa Pritchett, BSN, RN – An Initiative to Decrease Central Line Bloodstream Infections among Neutropenic Oncology Patients Whitney Potter, BSN, RN – Improving Retention of Post-Op Instructions in the Sedated Patient Amy Robinson, BSN, RN, PCCN – Reducing Heart Failure Admissions at University of Louisville Hospital Susan Rothbauer, BSN, RN – Use of a Comfort Cart to Decrease Patient Distress LaShawn Scott, MSN, RN, CCRN, and Amy Dwyer, MD – Clotted Access, Have you Checked your T-wave? 21 Martin Stephens, BSN student, and Sarah Bishop, MSN, RN, CCNS – Perceived Benefits of Advanced Training American Nurses Association – Cathy Velasquez, DNP, MSN, BSN, RN, CPHM, Advisory Committee, Nursing Professional Issues Clinical Managers Committee Lisa Wright, BSN, RN, C-EFM Diane Eckert, BSN, RN, CNML Reetta Stikes, MSN, RNC-NIC, CLC, and Cathy Velasquez, DNP, MSN, BSN, RN, CPHM – Nurse Residents: A Structured Approach for Creating Change Agents in the Use of Evidence-Based Practice State, Regional and Local Magnet Steering Team Mary Jane Adams, MSN, BSN, RN, Chair Roxanne Perucca, MS, BSN, RN, CRNI, Co-Chair Cathy Velasquez, DNP, MSN, BSN, RN, CPHM, and Pamela Smith Elzy, BSN, MHA, CNOR – Giving Back to Move Forward: Implementing a Dedicated Education Unit Model for Clinical Nursing Education Infusion Nurses Society, Kentuckiana Chapter – Alice Atcher, BSN, RN, CRNI, Program Chair Jianxia Wang, BSN, RN, Rhonda April, Laura Lyninger, David McFadden, Mattie Smith, Darlene Brown, RN, and Kimberly Denzik, BSN, RN – Meaningful Hourly Rounding and Bedside Shift Report with Patient Perceived Staff Response and Falls Risk Tiffany Wingate, BSN, RN, Chassidy Bibb, MSN, RN, and Linda Ritter, MHA, BSN, RN – Falls Professional Organizations National American Academy of Nursing – M. Cynthia Logsdon, PhD, WHNP-BC, FAAN, Co-chair, Child/Adolescent/ Family Nurse Expert Panel American Nurses Association – Melissa Burchett, MSN, RN, CCM, Advisory Committee, Nursing Professional Issues American Association of Neuroscience Nurses – Kimberly Meyer, ACNP-BS, CNRN, Nominating Committee Midwest Nursing Research Society – M. Cynthia Logsdon, PhD, WHNP-BC, FAAN, Research Grants Committee 22 Bridgehaven – Kathy Cox, MSN, RN, Board of Directors, Secretary, Executive Committee, member Infusion Nurses Society, Kentuckiana Chapter – Louise Coughlan, BSN, RN, CRNI, President Kentucky Hospital Association – Mary Jane Adams, MSN, BSN, RN, CNO/Dean Committee Metro Health Department, Healthy Start Advocate Committee – M. Cynthia Logsdon, PhD, WHNP-BC, FAAN, Co-Chair Research! Louisville – Reetta Stikes, MSN, RNC-NIC, CLC, Nursing Research Symposium Planning Committee Sigma Theta Tau, Iota Zeta Chapter – Cathy Velasquez, DNP, MSN, BSN, RN, CPHM, Executive Committee, Chair University of Louisville, School of Nursing – Mary Jane Adams, MSN, BSN, RN, Advisory Committee University of Louisville, School of Nursing – Mary Jane Adams, MSN, BSN, RN, Adjunct Faculty University of Louisville, School of Nursing – Cathy Velasquez, DNP, MSN, BSN, RN, CPHM, BSN Program Committee University of Louisville, School of Nursing – Mandi Walker, MSN, RN, RN-BC, CCRN, Alumni Council Councils and Committees Neurocritical Care Society – Kimberly Meyer, ACNPBS, CNRN, DVT Prophylaxis Guideline Committee Advanced Practice Nurses Council Kimberly Broughton-Miller, APRN, FNP-C, Chair Postpartum Support International – M. Cynthia Logsdon, PhD, WHNP-BC, FAAN, President’s Advisory Council Care Advisory Team Linda Ritter, MHA, BSN, RN, Chair Nursing Interdisciplinary Research and Evidence Based Practice Council Reetta Stikes, MSN, RN, RNC-NIC, CLC, Chair Pauline Hayes, BSN, RN, Co-Chair Nursing Affinity Meeting Libby Smith, MSN, BSN, RN, C-EFM Cindy Bryant, RN Nursing Policy and Procedures Committee Pamela Smith Elzy, BSN, MHA, CNOR, Chair Pain Champions Kim Williams, BSN, RN, RN-BC, Chair Practice and Quality Council Suzanne Luzama, BSN, RN, CAPA, Co-Chair Rachel Sparks, BSN, RN, Co-Chair Catherine Olson, BSN, RN, Chair Elect Nursing Professional Development Council Pamela Smith Elzy, BSN, MHA, CNOR, Chair Research Champions M. Cynthia Logsdon, PhD, WHNP-BC, FAAN, Co-facilitator Reetta Stikes, MSN, RN, RNC-NIC, CLC, Co- facilitator Pain Champions Kevin Bechtloff, BSN, RN Melissa Burchet, MSN, BSN, RN, CCM Anna Burns, BSN, RN Anita Carner, ADN, RN Tasha Casey, BSN, RN Cindy Foote, BSN, RN Michele Fitzsimmons, BSN, RN, CCRN Donna Gray, BSN, RN Jennifer Hartzler, BSN, RN Suzann Hendrickson, BSN, RN Kate Holton, BSN, RN Deborah Johnson, BSN, RN John Hope, ADN, RN, CEN Vickie McCullough, ADN, RN Cambridge Mudd, BSN, RN Chi Chi Omenynima, BSN, RN Seretha Patterson, ADN, RN Kourtney Priest, BSN, RN Katie Reynolds, BSN, RN Kimberly Rhodes, BSN, RN, OCN Jennifer Roeser, BSN, RN Laura Rudolph, BSN, RN Abbey Smith, BSN, RN Barbie Synder, BSN, RN Rebecca Szybist, BSN, RN Laura Whitfill, BSN, RN, OCN Ashley Weichelt, BSN, RN Nursing Practice and Quality Council Hermys Yanes Boza, BSN, RN Vicki Brier, BSN, RN Anna Burns, BSN, RN Cassie Carney, ADN, RN, OCN Bridget Dooley, BSN, RN Jason Fackler, BSN, RN Deidra Gottbrath, BSN, RN, CCRN Laurie McLaughlin, BSN, RN Delinda Kayrouz, ADN, RN Jenny Jones, BSN, RN Sarah Keene, BSN, RN Lindsey Likens, BSN, RN Loretta Napier, BSN, RN, CMSRN Samantha Newton, BSN, RN Katie Peace, BSN, RN Miranda Pierce, BSN, RN Lauren Pitcock, BSN, RN Amy Pooler, BSN, RN Melissa Pritchett, BSN, RN, OCN Haily Sherman, BSN, RN, CCRN Christy Smith, ADN, RN Alicia Snardon, ADN, RN Rachel Walters, BSN, RN Rachel Warren, BSN, RN Ashley Weichelt, BSN, RN Stephanie Williams, ADN, RN Julie Wischer, BSN, RN Nursing Professional Development Participants Amy Augustine, BSN, RN, CEN Sarah Cullen, BSN, RN, CEN Suzanne Luzama, BSN, RN, CAPA Emily Rench, BSN, RN, CEN, SANE Kimberly Rhodes, RN, BSN, CCRN LaShawn Scott, MSN, RN, CCRN Haily Sherman, BSN, RN, CCRN Gary Spalding, BSN, RN, PCCN Research Champions Lauren Bearden, BSN, RN Kimberly Bradford, BSN, RN Amanda Corzine, BSN, RN, SANE Adam Denney, BSN, RN Deidra Gottbrath, BSN, RN, CCRN Jennifer Gromko, BSN, RN Jimmie Hannaman, BSN, RN Carlotta Keltner, RN, RN-C Tracy Kephart, BSN, RN, CCRN Catherine Liikala, BSN, RN Meridith Mader, BSN, RN Adam Pike, BSN, RN Whitney Potter, BSN, RN Susan Rothbauer, BSN, RN Laura Serke, RD Lori Sipes BSN, RN, CCRN Gary Spalding, BSN, RN, PCCN Rosemary Wafford, BSN, RN, OCN Rising Star Graduates Chelsea Alder, RN, BSN Sherra Desurne, RN, BSN Chandler Hegg, RN, BSN Amy Levy, RN, BSN Alexandria Saucier, RN, BSN Jennifer Schmitz, RN, BSN Kelly Stickles, RN, BSN Crystal Taul, RN, BSN Amanda Wade, RN, BSN Rising Star Mentors Kim Denzik, BSN, RN Emily King, APRN, ACHPN Leslie Lauterwasser, BSN, RN, OCN Cindy Lucchese, MBA, BSN, RN Michelle Perry, BSN, RN, OCN Barbara Senior, MBA, BSN, RN, CCRN Community Health and Outreach Service The Department of Nursing staff provides many hours of community service. The following is a representative sampling of groups that have benefitted from the staff’s commitment to community service. American Heart Association Kentucky Heart Walk American Heart Association Regional Faculty American Red Cross Big Brothers Big Sisters of Kentuckiana Bone Marrow Drive Bridgehaven Center for Women and Families Crohn’s Disease Walk Gilda House Harambee Center Healthy Start Hispanic/Latino Health Fair Horses and Hope Kentucky State Fair Jan Neuwirth Golf Scramble Junior League of Louisville Legacy of Life Leukemia and Lymphoma Society Louisville Fire Drill Make a Wish Foundation March of Dimes National Association Mentally Ill Walk Park DuValle Community Health Fair Presbyterian Community Center Health/Wellness Fair Relay for Life of Jefferson County Shine a Light on Lung Cancer Vigil St. Joseph Picnic, First Aid Booth Stroke Awareness University of Louisville Campus Fire Safety Week Wayne Oates Institute WHAS Healthfair YMCA health screening 23 KentuckyOneHealth.org Professional Recognition Katie Hapner, BSN, RN, and Heather Williams, BSN, RN – 2013 Nurses as Teachers Award EDITORIAL DIRECTORS Roxanne Perucca, RN, MS, CRNI Director of Magnet/Nursing Excellence & Vascular Access Specialist Team M. Cynthia Logsdon, PhD, WHNP-BC, FAAN – Maternal Child Health Leadership Mentor, Sigma Theta Tau International/Johnson & Johnson Kathy Keadle Nursing Excellence Quarterly Awards CREATIVE DIRECTOR Robin Thompson Cathy Velasquez, DNP, MSN, BSN, RN, CPHM Nursing Education and Development PHOTOGRAPHY Deidra Gottbrath, BSN, RN, CCRN Stroke Unit Marvin Young Many special thanks go to the nurses who have a passion to provide patient-and family-centered care driven by excellence here at ULH & JGBCC every single day. Haily Sherman, BSN, RN, CCRN Burn Unit Melissa Pritchett, BSN, RN, OCN Bone Marrow Transplant Unit 2013 Annual Nurse Excellence Award Winner Deidra Gottbrath, BSN, RN, CCRN Stroke Unit