- Bibliotheca

Transcription

- Bibliotheca
sixth edition
s o l u t i o n s fo r y o u r l i b ra ry
welcome
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dedicated exclusively to libraries
Bibliotheca is the largest company dedicated to the development, deployment
and support of RFID, EM/RFID hybrid and barcode-based solutions to libraries.
Formed from the merger of five of the biggest library technology companies in
the world to combine knowledge, expertise and market intelligence, and with
offices in eleven countries and distribution partnerships in over thirty-five others,
we are proud to partner with more than 4,000 unique library sites with a deployed
equipment range of 20,000 items, which includes nearly 6,000 self-checkout kiosks
and over 400 automated materials handling (AMH) systems.
industry & technical expertise
We employ over two hundred and sixty people across the globe with a
core expertise in delivering a comprehensive range of library-based RFID,
EM/RFID hybrid and barcode self-service, automation and security products,
services and solutions. Our hardware and software Research and Development
(R&D) teams are situated in each of our main offices, allowing us to have
distributed development capabilities across the globe. Each product is designed
and produced to meet the exact requirements for each territory in which it is sold,
who we are
including meeting all local electrical, radio, and health and safety regulations.
By listening locally and innovating globally we are able to meet our customers’
current needs as well as prepare for future requirements as libraries evolve.
complete solution provider
We develop solutions that facilitate and enhance library operations. We are
committed to partnership, collaboration and interoperability, with both libraries
and our vendors. Both through leading the creation of new, and complying with,
globally recognised library standards, our focus will always be to put libraries
at the forefront of our business. You can trust that, together, we implement the
best functioning, easiest to use, most cost efficient self-service, automation and
security systems available.
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what to expect
detailed library consultation:
how we manage system implementations:
From the start Bibliotheca will work with you to devise a project plan that suits
your needs. Our team will help you plan your library installation from the start by
reviewing your technology needs, strategic plans and long-term library objectives.
As qualified RFID & EM specialists, with a track record in library operational
savings, we will ensure that your technology project has been thought through
from every angle and works within your budgetary parameters, ensuring your
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ensure scope is
clear and agreed
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manage the post
order detail
initiate & manage
your project
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return on investment.
knowledgeable point of contact at all times:
Your library will be appointed a personal Account Manager who will oversee
your entire relationship with Bibliotheca from installation through to support.
The goal of your Account Manager will be to consult with your library,
ensuring that you achieve all your pre-defined benefits and savings. During
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ensure ROI and
ongoing success
provide on-going
service & support
deliver & install
your solution
the implementation phase your Account Manager will work closely with a
qualified Project Manager to guarantee a successful library implementation.
step-by-step implementation and training plan:
customised support & maintenance:
Our flexible Project Management approach is designed to suit your specific
We offer a comprehensive range of support and maintenance packages. With
styles and requirements. From the start, you will work hand-in-hand with our
24/7 telephone (in countries with dedicated Bibliotheca offices) and web-
skilled Project Management team who will ensure that the scope of your project
based support our technicians are able to provide guidance straightaway. If
is clear and at every stage in agreement with your library team. The goal of the
remote assistance cannot immediately resolve your problem, Bibliotheca will
Project Management team is to initiate, plan, execute and monitor the entire
send a qualified engineer to your library location to diagnose and fix your issue.
installation of your library self-service system. In addition to promising a smooth
Bibliotheca’s systems are designed so that almost all potential problems
installation, Project Management teaches best transition practices, tagging
can be diagnosed remotely, providing the quickest and most convenient
methods, process changes for management & staff and best practices for self-
service
service adoption. Once our implementation team has installed your self-service
components that are easily removed and replaced, and in the case of
equipment they will conduct hands on product training, confirming that your
software, issues are often resolved immediately with remote assistance.
for
our
customers.
Most
of
our
products
have
plug-and-play
library staff completely understand how to use and maintain their new equipment.
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open ™
a complete solution which extends library opening hours &
improves service to the community.
open+ allows you to maintain or extend your library opening hours, providing your community with more
choice and flexibility as to when and how they engage with the library service. This complete solution can
automatically control and monitor building access, self-service kiosks, public access computers, lighting,
alarms, public announcements and patron safety.
avoid reducing opening hours
Even with reduced budgets, libraries have the option to increase opening hours. open+ provides a
wraparound service to compliment your available staffed library hours with an automated service.
increase community value
Increasing library access and new service delivery to meet the needs of the whole community.
Increase membership, footfall, value and secure a resilient and relevant service for present and future
generations.
open new libraries
Additional library branches can be opened at a significantly lower cost than traditional branches,
servicing more of your growing community.
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liber8 :portal
TM
Meet liber8:portal TM, the only place you need to visit to optimise your
library equipment, review detailed revenue and usage reports, and
communicate with both Bibliotheca staff as well as other library users.
Real-time ‘live tiles’
Access to global ideas in our online forum
Your unique library dashboard is comprised of ‘live
tiles’ that provide easy access to multiple systems.
Dynamic information is displayed in real-time to
offer an overview of information at a quick glance.
Visit our online user community where customers
around the world can easily connect and share
ideas. Topics range from best practices to new
product ideas.
Access financial information in one place
Global settings & remote device configuration
Our exclusive partnership with Comprise™
Technologies allows us to present a consolidated
view of your financial collection activity. This
breakdown provides detailed financial auditing
information at your fingertips.
Control device settings and core shared information
from one central location without the need to be
in front of individual devices. Enjoy convenient
management of user preferences, including alert
specifications and frequency.
Detailed and robust reporting
Receive updates with our built-in messaging system
Detailed patron, item, and device reports can be
viewed by the entire system or broken down into
branch-level, equipment based, or time interval
statistics.
The built in messaging service ensures that you will
always receive the latest important notifications
from Bibliotheca.
View latest downloads
The latest software updates, user guides &
documentation related to your products can be
found easily in our customer download area.
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view latest downloads
manage user accounts
central device configuration
access customer forum
Everything in one place
All Bibliotheca related software and services can
be accessed online 24-hours-a-day, making it quick
and easy for you to access information.
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liber8 :interactive
TM
A first-class patron-facing software experience
In an age of apps and mobile device interaction, it’s
critical that your library patrons have a straightforward and
remarkable self-service experience.
With a fresh new tile interface, liber8:interactive™ now brings
reader reviews, 5-star ratings, local library marketing and
social media personalisation to our standard borrow, return,
renew, and account status functionality.
Easily customisable to your library branding, ADA/DDA friendly,
and available in over 50 languages options, liber8:interactive™
is the perfect self-service software to please your patrons
while helping to market your local library programs with little
to no effort.
Library benefits
- Free up staff to provide more personalised assistance to patrons
- Promote library programs as well as library brand
- Drive more attendance to library events & programs
- Decreased learning curve with patrons having the same software
across all self-service devices
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liber8 :interactive
TM
A first-class patron-facing software experience
Patron benefits
- Quickly borrow, return and renew multiple items at a time
Integrate your library’s Twitter feed for up-todate information communicated with patrons
5-star rating system gives your library feedback
on which titles are performing best
Patrons can place holds and add eBooks to
digital bookshelf
Integration with Novelist, Goodreads, BDS UK,
and ChiliFresh recommends personalised titles
- Instantaneously have ILS/LMS account updated
- Obtain a receipt of transaction with item details and full account information
- Personalised experience with social media integration
- Comfortable transaction with same software across all self-service devices
- Learn more about more library programs and events relevant to them
- Receive reading recommendations that become more relevant with
each rated item
Dynamic and engaging tile-based customisable
themes ensure a fun and intuitive experience
Personalised experience with profile photo and
preferred name (patrons opt-in via opus:webTM)
Easily customised to increase library brand
awareness & promote local programs and events
Patrons can more efficiently pay fines and fees
with debit/credit cards, cash, or via e-payment
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mycommunity
™
parking
extending the services in your library
mycommunity™ is our flexible software that enhances library kiosk functionality,
allowing your library to become the focal point of the community. Using your existing
self-service kiosks you can offer members of your community a convenient and
secure way to book and pay for a range of council services, including leisure facilities,
council
tax
recreation
& leisure
council tax, rents and parking charges. By delivering services beyond issuing books,
your existing investment in self-service can now meet the needs of those looking for
a ‘click-and-go’ experience when managing and paying for council services.
mycommunity™
use your kiosks to deliver both customer library and non-library services
extend council services using your existing self-service investment
provide a convenient way to book and pay for additional services
increase footfall and membership levels within your library
increase the revenue collected within your library
business
rates
sundry
invoices
rents
available on all Bibliotheca kiosks in our current range
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serve1000
TM
The smartserve™ 1000 seamlessly integrates all of the options and functions libraries
have asked for. Created with the mind-set to provide the best possible user
experience, smartserve™ 1000 features are all integrated in ergonomic locations
that help guide the patron through the entire self-service process. With smartserve™
1000 you can be sure that every library need is met.
22” portrait screen for enhanced transaction view
coin, note, card, Chip & PIN and NFC payment
LED guidance system to assist patrons
RFID and EM/RFID hybrid solutions
available in standalone, height adjustable and desktop models
integrated media case unlocking for secure AV materials
integrated bins for easy returns
connect multiple kiosks to share return bins
large illuminated glass side shelf
easily process barcode-only items in your collection
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visual navigation tiles
search the catalogue
locker
terminal
TM
a discovery station meant for browsing
browse content with in-depth reviews
built-in RFID item scanner for faster recommendations
in-depth book descriptions
physical & digital bookshelves
search the library catalogue
download eBook content and place holds
update library account information
smartterminal™ is the perfect way for your patron to discover their new
favourite book
how does it work?
Your patron will walk into the library not knowing what to read next - by
logging in to liber8:interactiveTM on a smartterminalTM, they have the flexibility
to browse content and read more in-depth descriptions, preview book
samples, view their custom lists from opus:web, and search the catalogue.
After discovering new content, your patron can either download their
preferred eBook right there, place a hold on an item, or find the book
they’ve located in the catalogue.
Before leaving, they can update their email address on their account and link
their Facebook profile for a more personalised experience every time they log in.
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RFID self-service kiosks
smartserve™ 100
component-based self-checkout
Options available:
2D barcode scanner, receipt printer, smart card
login, payment options
smartserve™ 410
non-RFID interactive kiosk
Options available:
payment station, side shelf, smart card login,
custom colours, smartblade™ 210 option,
PC booking software
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smartserve™ 200
smartserve™ 400
desktop solution
Options available:
integrated smartcase™ 550, smart card
login, black or white standard colours
RFID kiosk
Options available:
2D barcode scanner, side shelf,
smartcase™ 550, smart card login,
payment station, custom colours,
tilt alarm option
smartserve™ 400 payment station
smartserve™ 1000
smartserve™ 1000-D
smartserve™ 1000-M
standard RFID kiosk
Options available:
integrated bins, integrated smartcase™
550, height adjustable, tilt alarm, large
shelf option, smart card login, payment
options (inc. NFC), custom colours
desktop RFID kiosk
Options available:
integrated smartcase™ 550, smart card login,
payment options (inc. NFC)*, custom colours
add-on payment tower
Options available:
Note acceptor, note recycler, coin acceptor,
Chip and PIN, custom colours
large shelf RFID kiosk
Options available:
smart card login, custom colours
*coin and note not available
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blade 210
TM
the intelligent return shelf
smartblade™ 210 is an intelligent RFID return shelf that makes returning library
items as easy and quick as ever for your patrons. Designed to be used with our
smartserve™ 410 interactive kiosk and integrated into new library furniture, patrons
simply place their items on the shelf and watch as their account is automatically
updated and the security set.
perfect return system for smaller spaces & budgets
fast and easy returns when users don’t require a receipt
eliminate queues with a dedicated returns area
security set & LMS/ILS updated
items are ready for circulation immediately
four shelving options to choose from for various types of items
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Please note that this is a component-based product and does not include furniture.
locker
TM
extend library reach and offer 24/7 collections & returns
smartlocker™ extends the coverage and accessibility of your library service so that you
can offer patrons a self service experience at locations and times more convenient
to them. Deployable at any indoor location, smartlocker™ allows customers to reserve
items in the their usual way, collect them at the device and return their previous loans.
extend library services within and beyond your community
configure to fit your individual requirements and space
provide patrons with familiarity with our liber8™ software interface
ILS/LMS automatically updates once item is collected
large locker capacities allowing patrons to collect multiple items
available in a variety of RAL colours to suit any community environment
bespoke graphic wraps available
colourful, customisable, and fun!
The following products can have a customisable
finish. Choose from 213 RAL classic colours
in semi-matt, glossy and pearlescent finish.
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smartserve™ 400
smartserve™ 410
smartserve™ 1000
smartserve™ 1000-M
smartserve™ 1070
smartlocker™
smartgate™ 400
smartgate™ 600
select return solutions
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return solutions
Automated return and sortation systems allow your staff the freedom and flexibility
to spend more time with patrons and carry out more meaningful tasks. Our range of
return solutions provides options for all library situations. From minimal budget and
space constraints to fully involved complex sorting systems, we have a solution that
Items are checked-in and security is activated immediately
Patrons can instantaneously borrow more items
It’s convenient with access 24 hours a day, 7 days a week
will fit your exact needs. All systems will automatically process returned items and
transport them into the correct destination without taking up precious staff time.
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Improved ergonomic workflow for staff
Staff time can be reallocated for more meaningful tasks
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security gates
smartgate™ 110
smartgate™ 300
smartgate™ 600
liber8:secureTM
Entry-level, audible & visual alerts,
multiple gate set-up
1.6m enhanced width detection,
visual and audible alarm, energy saving design,
RADAR people counter, optional custom colour
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Perimeter lighting, network connection
capabilities, visual and audible alarms,
multiple gate set-up, optional integrated
RADAR based people counter
smartgate™ 400
Visual red light immerses entire
gate, adjustable audible alarm,
multiple gate set-up, energy saving
design, RADAR based people
counter, optional custom colour
Enhanced reporting on patron traffic
and data relating to triggered alarms
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RFID staff solutions
smartstation™ 100
Side shielded RFID antenna & reader
combination
smartstation™ 700
Conversion made easy with total mobile
solution allowing cable free movement
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smartstation™ 200
Fully shielded RFID antenna & reader
combination
smartstation™ 300
Large footprint RFID antenna & reader
combination
smartstation™ 400
Integrated RFID reader & antenna in a
compact design
liber8:connectTM
Fast & efficient means to program, circulate,
& verify RFID tags
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inventory & handheld solutions
smartstock™ 150
Flexible and lightweight mobile RFID
inventory antenna
smartstock™ 200
All-in-one handheld device to manage/
search inventory & program RFID labels,
colour touch screen, ease of data entry
smartstock™ 300
iOS app-based handheld device for
library staff. Check items in/out and set
item security during peak library times
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Each smartstock™ product includes companion software.
EM/RFID hybrid & barcode solutions
smartserve™ 270
smartserve™ 1070
smartgate™ 520
smartgate™ 570
smartstation™ 510
smartstation™ 520
smartstation™ 540
ElectroMagnetic strips
EM/RFID & barcode kiosk w/ standard 2D
barcode scanner
Options available:
1D barcode scanner, smart card login
smartstation 510 is designed for
deactivating EM security strips, one at a time
™
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EM/RFID & barcode kiosk
Options available:
smartcase™ 550, payment options (inc. NFC),
tilt alarm, smart card login, custom colour,
desktop option (without coin & note)
smartstation 520 is designed for activating
and deactivating EM security strips, one at a
time
™
Leading EM gate, multiple gate aisles,
audible & visual alarms
smartstation™ 540 is designed for activating
and deactivating multiple EM security strips at
a time as well as verifying security status
EM/RFID hybrid detection, audible & visual
alarms, multiple gate aisles, people counter
To protect library assets when used with our
EM/RFID library products. When activated,
these strips will sound security gates
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media cases & unlockers
smartlabel™ 100
smartlabel™ 110
smartlabel™ 300
smartlabel™ 310
Clear | Square
CD/CD-r | Hub
Paper | Square
DVD | Blu-ray
smartlabel™ 200
smartcase™ 100
smartcase™ 110
smartcase™ 210
smartlabel™ 320
smartcase™ 240
smartcase™ 250
smartcase™ 260
Paper | Rectangle
CD | DVD
CD | 1 Disc
DVD | Single Tray
smartcase™ 310
Blu-ray | Single Tray
CD | Double Tray
DVD | Double Tray
smartcase™ 320
Blu-ray | Double Tray
DVD | 1 Disc
Audiobook| Holds 16
* North America Only
smartcase™ 400
Play Away
smartcase™ 220
DVD | 4 Discs
smartcase™ 270
Audiobook| Holds 32
* North America Only
smartcase™ 500
Manual Unlocker
smartcase™ 230
DVD | 6 Discs
smartcase™ 300
Blu-ray | 1 Disc
smartcase™ 550
Integrated Unlocker
smartlabel™ 500
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Secure your high-value library assets, such as
laptops, notebooks, tablets, eReaders and
cameras, using your existing RFID security system.
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G-LBBR1047AU/001
smartlabels
w w w. b i b l i o t h e c a . c o m | i n fo @ b i b l i o t h e c a . c o m | s o c i a l m e d i a s m a r t l i b ra r i e s

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