The HSUS Investigates: Chicago land Pet Stores
Transcription
The HSUS Investigates: Chicago land Pet Stores
The HSUS Investigates: Chicago land Pet Stores Where do pet stores in the Chicago area get the puppies they sell and what do the stores tell their customers. about their sources? As the public becomes more aware of the breeding factories known as puppy mills, and the often substandard and inhumane conditions for the adult breeding dog5 caged at these massive breeding operations, pet st:ore.s that still sell puppies are concerned about a public that is too well-informed and, as the holidays approach, are relying on impulse buying and consumer gullibility. A similar HSUS investigation in New York City just prior to the 2011 holiday shopping season revealed a pattern of deception on the part of shopkeepers - ~-~-- --- anx~ous-t.oKeE!Powters-- from discovering that their puppies were from puppy mills. HSUS investigators photographed row after row of cages at this Kansas puppy !Tlill which sent shipments of dogs to Pocket Puppies in Olicago. - 2012/HSUS This year's investigation demonstrates that the trend continues. Over three days (October 29-31, 2012), an HSUS investigator and a local Chicago resident visited 12 Chicagoland pet stores to find out where the cute li~le puppies in the windows were bred. The results of the investigation reveal a pattern similar to what we discovered in the New York Oty investigation. Again and again, salespeople denied that their puppies came from puppy mills, and most did not mrnply with a law passed in 2010 by the State requiring pet shops to "post in a conspicuous place in writing on or near the coge of any dog or cat available for sale the information requireti by subsection (a) of this section." 1 The information required indudes the price, age, health and immunization history, and the name and address of the animal's breeder. (Our emphasis.) HSUS researchers also reviewed hundreds of Certificates of Veterinary Inspection (CVI} documents obtained through the Illinois open records law, which show the origin of puppies shipped to Chicago-area pet stores. United States Departmtmt of Agriculture (USDA) inspection reports for the puppy breeders were then 1 http:}Lwww .llga.gov/legislation/9Z/SB/09700SB1840.htrn_ ©The Humane Sodety of the United States, Dec. 2012 Pagel .. examined for violations of the federal Animal Welfare Act, and Illinois Department of Agriculture files on the pet stores themselves, which include complaints from the public and state inspection reports, were also reviewed. Chicagoland is rife with puppy sellers. HSUS researchers found 67, including brick-and-mortar pet shops, pet groomers who .sell puppies, on-line businesses and a home and garden store that sells puppies. General Findings • 8 out of 12 stores visited appeared to violate the State's pet shop disclosure law; the other 4 storE!s had information in binders but did not "post [the information] in a conspicuous place on or near the cage of any dog or cat available for sale." • More than 2,000 puppies were shipped to Chicago-area pet stores during an approximate 6-month period • More than 1,000 of the puppies shipped to Chicago-area pet stores came from Iowa - most through huge puppy "brokers,n which are dealers that re-sell commercially-raised puppies and make it nearly impossible to know who the puppy's breeder was. • 979 puppies were shipped to Chicago-area pet.stores from Indiana, Missouri, Wisconsin, Kansas, Oklahoma, Kentucky, Minnesota, and Ohio • One of the pet stores visited is also breeding puppies, with about 50-60 breeding dogs kept in the back of the stor~ont in small, stacked wire cages. Puppy Parlor has been the subject of 19 complaints to the Illinois State Department of Agriculture over the past two years, and was quarantined for a week last year due to an outbreak of Parvovirus that killed at least 6 puppies. Pet Stores Visited- Specific Findings 1. Collar and Leash Boutique -1345 N. Wells St., Chicago www.collar-and-leash.com Breeder inform;ttion on puppies for sale was written on the back of cage cards but customers would need to know to ask for the information, violating t.he law's demand for conspicuous placement of the information. Two consumer complaints have been filed during the past 2 years with the Illinois Department of Agriculture- one about dogs and cats in poor condition with no food or water; another about a puppy with an injured leg who had not been treated by a vet (Oct 2011). St;tte inspectors visited and said they found conditions acceptable, even though the inspector reported that the store manager, .,Bob" originally told the inspector that the puppy with the injured leg had been seen by a vet and then later changed his story when the inspector said he would be calling the vet to verify. The inspector just warned Bob that in the future, injured animals needed to go to a vet. Certificates of veterinary inspection show that the store buys puppies from J.A.K. Puppies, Inc., a huge puppy broker in Iowa, but ioformation obtained from the backs of the price cards during HSUS's visit to the store showed dogs originating from Wanda Kretzman I Clearwater Kennel in CUshing, MN. (video)- a breeder with serious violations of the federal Animal Welfare Act on her USDA inspection reports for many years. Certificates of Veterinary Inspection show that Iowa puppy broker J.A.K. PuppiE!S, Inc., 0 Th~ Humane Socief¥ of the United States, Dec. 2012 buys many puppies from Kretzman. The most recent USDA inspection report for Kretzman showed 902 dogs and puppies at her facility and noncompliant items included dogs with swollen, inflamed or bloody feet in need of veterinary care, beetles crawling in dogs' food and puppies shipped who had not been seen by a veterinarian within a 10-day time period before shipping. 2 In numerous other reports dated between January 13, 2010, and November 14, 2011, USDA inspectors noted puppies overcrowded in shipping cages, 3 dogs with dental disease, hair los~, eye problems, soiled and matted coats and a nursing mother dog whose uhip bones and spine were readily apparent indicating suboptimal body condition,n temperatures of 90 degrees Fat 11:00 a.m., mold on the food in selffeeders, an accumulatic;m of feces with mold on it under the cages of 278 dogs, and strong ammonia buildup affecting 827 dogs prompting the inspector to write " ..• and the undersigned inspector could feel the ammonia burn the eyes and nose as well as began coughing after being in these areas for a 4 period of time.n Kretzman also shipped pUppies under 8 weeks of age, had expired vaccines 5, and was cited for not having an adequ~e number of employees on staff to handle the 1,391 dogs and puppies at her facility in January 2011, prompting the inspector to note, "Given the degree of noncompliance present at this facility, this number of employees appears to be insufficient.n The USDA also found dozens of dogs with overgrown nails and an accumulation offrozen feces hi t_he cages of 505 dogS, noting, "The flooring of some of these enclosures were almost entirely cave red with feces leaving little to no dean area for the dogs to walk or otherwise util_i~e the space.n 6 The USDA had to inspect Kretzman's facility 5 times in 2011 alone and, among other problems, found a Pug an~ a Bichon in neec:t of veterinary care for eye and skin problems. 7 Another breeder supplying this store..,.. Gary Simrnons in Amity, MO. -has serious violations of the Act on his USDA inspection reportS, including a Boston Terrier and a Wheaton Terrier in need of veterinary care for painful conditions. 8 Simmons had 60 breeding adults a_nd 49 puppies according to a June 18, 2012, count by a USDA inspector. Yet another puppy mill supplying this store- Clayton Yoder of Kalona, lA. (stills)- had 138 breeding dogs according to his March 5, 2012, USDA inspection report. Earlier reports for Yoder reflect dogs with matted hair and filthy enclosures. 9 Ray and Malinda Yutzy of Princeton, MO -also supplying puppie:S to the store- were cited for Violations of the Animal Welfare Act on their most recent inspection report and had 112 breeding dogs and 78 puppies at their mill at the time. 10 No response was received from the store in reply to an email asking about its policy of buying puppies from puppy mills. 2 USDA Inspection Report dated October i2, 2012 USDA InSpectiOn Report dated January 13, 2010 4 USDA Inspection Reports dated March 4, 2010 and August 10, 2010 5 USDA inspection Report elated September 14, 2010 6 USDA Inspection Report dated January U, 2011 7 USDA Inspection Report dated July 26, 2011 8 USDA Inspection Report dated May 16, 2012 9 USDA lnspettion Report dated May 24, 2010 10 USDA Inspection Report dated May 2S, 2012 3 © The Humane Society of the United States, Dec. 2012 Page3 Department of Agriculture has received 19 complaints about~ Parlor over the past 2 years- 5 from buyers and others from concerned shoppers and possibly from employees of the store as allegations of dead puppies in the freezer were made to the ll_linois State inspectors. the back room of Puppy Pa~or (aka Pmuniill photos were taken during''an O;utbreak of Par<mv•rm; which killed at least 6 puppies.. Dozens of breeding'dogs liv~ ~entire lives '""'h...,.. - 2011/IL Dept¢Asriculture In October 2011, according to records of inspection and investigation Agriculture, 105 dogs (60 adul~ and 45 puppies) at Puppy Parlor were under quarantine due to an outbreak of canine Parvovirus- a deadly disease often associated with ••n•»::amr~nnliving conditions. At least six puppies died from the deadly virus but the store owlf1f"11\.mmt:•m to sell puppies until the mandated quarantine. The State's files also reflect numerous ~llnpl;ain1ts from people who bought sick puppies suffering fr~ giardia, roundworms, malnourishment, and respiratory infections. Although the state inspectors have repeatedly rated as "aa:eptable,n the State's own documentation reflects complaints from the ptiblic about sick puppies kUI'chctseli, malodorous and unsanitary conditions in the store, no h~ or hot water in the store; puj[)phi!S food or water; overaawding, and puppies dying. Photos taken by state inspectors show nlllmarn••c dogs in st_acked wire cages. Some of ttae dogs·are in cages that are only about the same IPn~uc: bodies. In a photo (taken by a state inspector) of what appealS to be the back room area ufu:on:a~'7""'"c ® Humane Societ;y of the United States, Dec. 2012 of breeding dogs are confined, cages are stacked three to four high and the dogs have barely enough room to tum around. The HSUS investigator observed puppies at Puppy .Parlor of various ages displayed in overcrowded cages. On its website the store states: "We breed, and rehome pets, rescue, and have a relationship with breeders that we have been associating with for over is years.• Certificates of Veterinary Inspection reveal that Puppy Parlor buys from C01'!"ad Kennel in· Keota, Iowa whi~h has been cited for violations of the federal Animal Welfare Act by the USDA, including dogs with matted coats and filth. 11 Conrad Kennels had 226 breeding dogs and 27 puppies on site according to its October 22, ~012, USDA inspection report. The store also buys from Oleo Acres Kennel and J.A.K.'s Puppies, Inc., in Iowa- two large brokerage operations that collect puppies froni miOs and re-sell them. J.A.K. buys many puppies from Wanda Kretzman/Oearwater Kennels in Minnesota, who has egregious vio@tions of the federal Animal Welfare Act reflected on her USDA inspection reports (see Collar and Leash for more information on Kr~tzman's violations). In response to an email inquiry asking if the store buys its puppies from puppy mills, the store wrote: "'No our pupp~s are happy and healthy come d1eck us out.• The HSUS has received multiple complaints from consumers about disturbing conditions witnessed and sick puppies purchased at Puppy Parlor. 3. Pocket Puppies- 2479 N. Clark, Chicago www.pocketpuppies.com The store 4~ not comply with the pet store di$closure law -information was not posted in a conspicuous place but, rather, hac;l to be requested by the HSUS in~stigator. In 2012, The HSUS received a complaint about Pocket Puppies alleging ttlat a puppy was sick and underage when - .. -- purC:Ilasecr(ln2007)~TheTIIiiiois Departffi~nfOf AgricultUre lias receiYei:J complaints on Pocket Puppies regarding noncompliance with the disclosure ~. unknowledgeable staff and puppies with suspected worm infestation. The second compla,nant refe.renced a number of online puppy buyer complaints. On its website under FAQs the store SJYS: "We work with a select group small licensed breeders across the United Stat~. Specific breeder information is given to the customer at the time of orientation. Our breeders have a consistent record of providing healthy and smaller than average puppies. We screen out any breeders that don't meet Pocket Pyppies standards.• In fact, Pocket Puppies buys from puppy mills in Missouri and Kansas, some of which have serious violations of the federal Animal Welfare A_ct documented on their USDA inspection reports. Among these megabreeders are Hazel Coleman in Lebanon, IV!O., with 98 breeding dogs and 45 puppies, and USDA violations including matted dogs and filth, 12 and Tim Deters in Baileyville, KS., with 175 breeding adults and 57 puppies whose USDA violations include dogs in need of veterinary care, failure to keep proper records and filthY Pocket Puppies also buys puppies from Debra cannon in Miami, OK, who was captured on videotape taken by an HSUS investigator in September 2009, spraying dogs in wire cages with a strong stream of water to get them to "shut up.n cannon cages more than 100 breeding dogs at u USDA Inspection Report dated July 13, 2()11 12 13 USDA InspectiOn Reports dated Jan 24,2011, October 17,2011 and March 29, 2012 USDA Inspection Report dated September 10, 2012 and Mard\28, 2012 ©The Humane Society of the United States, Dec. 2012 · PageS her puppy mill and has USDA violations on her most recent inspection report. 14 Pocket Puppies uses the misleading term, "adoption,.. when referring to its puppy sales and displays puppies behind glass on red velvet floor pads. The store did not respond to an email inquiry asking for its policy on buying puppies frorrt puppy mills. 4. Happiness is Pets -1542 Ogden, Downers Grove www .happinessispets.com Although the store did not post breeder information in a conspicuous place "on or nea:r the cage[s]'" the information was available in a centrally-located binder. There have been at least 6 public complaints filed with the Illinois Department of Agriculture over the past 2 years, including those about sick puppies who tested positive for distemper, a puppy dying of pneumonia and a shopper who complained that the puppies looked sick and had green mucus surrounding their noses and mouths. Another complainant said that the puppies did not have food or water and that the cages were full of feces. State inspectors repeatedly visited and said they found cOnditions acceptable. 5. Happiness is Pets -15 W. Golf Rd., Arlington Heights Although the store did not post breeder information in a conspicuous place "on or near the cage[s]'" t"'e information was available in a centrally located binder. The lliinois Department of Agriculture received one complaint regarding a puppy who appeared to be thin and was shivering and other puppies who appe;ued lethargic. Certificates of Veterinary Inspection indicate that other Chicagoland stores in the Happiness is Pets chain bought puppies frorrt numerous puppy mills across the Midwest, including Jerry Simmons of SJ'Ielbina, MO., who was required to use a licensed veterinarian to crop the ears of his puppies after the USDA discovered that Simmons was doing it himself, 15 Neal Feldkamp of ______ M!~W!I,_!I'IO. _(~lls)~_.!/ho, accordil'!l to the USDA inspector, had allowed toenails on_ ~~n :::r~l!!~~-- ___ _ to grow out to the point where t_hey were "beginning to tum outward instead of downward," and who had a litter of Shih Tzu puppies in one enclosUre which "had coats that were soiled with a brown grimy . ~ . organic materials. A build up on fecal material is a disease hazard to both the adult dogs and the young litterS of puppie,s." 16 Les Kn~ of lacOna, lA. (stills), whose USDA license was cancelled in March 2010, owns the property in Lacona, lA, but a new USDA license was issued to a Kristi Rath at that same address in April 2010 and shows 75 dogs on the most recent USDA i11spection report, which also reflects deficiencies in the dogs' cages that could cause disease or injury. 17 Victor Schwartz of S. Whitley, IN (stills) also supplies puppies to the store but no USDA license could be located for Schwartz. Pet shop disclosure forms in both the Downers Grove and Arlington Heights locations indicated that dogs also came from Nick Menne of time Springs, lA (stills), a USDA licensed breeder who had 317 adult dogs and 84 puppies on his most recent USDA inspection report. 18 Mennes has been cited fur vJolatians of the Animal Welfare Act including mats and excessively long toenails on u USDA Inspection Report dated February 2, 2012 15 USDA Inspection Report dated August 30, 2011 u; USDA I.J:t5pection Report dated September 29, 2012 17 USDA Inspection Report dated Jan 20, 2012 11 USDA Inspection Report date AugustS. 2012 ©The Humane Societ¥ of tile United~ Dec. 2012 Page6 dogs, fecal accumulation in enclosures, insufficient space for dogs and filth inside the shed housing dogs - including a pile of waste from the enclosures. ~.9 6. Furry Babies-152 Stratford Square Mall, Bloomingdale www.furrvbabiesinc.com The store did not comply with the breeder disclosure law- information was not posted in a conspicuous place but, rather, had to be requested by the HSUS investigator. In Apri_l 2012 the store was fined $500 by the Illinois Department of Agriculture for noncompliance with the disclosure law. In the past 2 years, the State has received 3 complaints about Furry Babies noncompliance with the disclosure law. In 2010, The HSUS received 2 complaints alleging that puppies from the Bloomingdale Furry Babies chain Store were sick upon purchase. Botb puppies referenced in the complaints died. Furry Babies' website states: "We specialize in pure bred puppies and designer breeds from breeders that are hand-picked and USDA certified.• The USDA does not certify bret!ders- it licenses them, meaning that the breeder must meet only min.imal standards for housing and care. Certificates of Veterinary Inspection show tbat the Furry Babies chain has purchaseq puppies from puppy mills in Missouri and Kansas, some of which have serious violations of the federal Animal Welfare Act cited on tbeir USDA inspection reports. Among these breeders are Kathv and William Clarke in Yates Center, KS, whose most recent USDA inspecl:ion report reflected dogs with severe tick infestation on their ears and faces; a dog who had lost 15% of her hair and 2 Boston Terriers in need of veterinary care. The report also cited the Oarkes for fa_iUng to provide clean, potable wat¢r to some of the dogs. 20 The Oarke!s November 16, 2011, USDA inspection report reflected 11 violations of the minirnal standards of the Animal Welfare Act. (All puppies frorn breeders mentioned here were sent to the Peru, IL, Furry Babies store.) __ _ _ __ ·--·· ______ lnJ~S-P.9J!.~~-tQ_an_~mi!U ifiQYiiY.r~ga_r_9ingJ~~ ~t~r~) pol!cy .i!~~!.~I:J!~Jtasil}gJli:!PPi~_!fo~ Pl11?PY ______ _ mills, the store wrot.e: uour babies come from good USDA licensed breeders or private breeders. They are all hand picked by the president of our cornpany and are examined twice by the vet to make sure that they are all healthy for their new family. [••• ] Our babies are not puppy mill babies and are very well taken care of: 7. Furry Babies- 2352 Fox Valley Center, Aurora www .furrvbabiesinc.com The store did not comply with the breeder disclosure law- information was not posted in a conspicuous place but, rather, had to be requested by t_he HSUS investigator. Puppies at Furry Babies are displayed in cribs and are perfumed. Set! breeder info above. 8. Alsip Home and Nursery- 20601 S. LaGrange Rd., Frankfort www .a lsipn ursery.com/pets Although the store did not post breeder information in a conspicuous place uon or near the cage[sr the informatiOn was available in a centrally located binder. There were 2 dogs being treated for upper respiratory infections at the time of the store visit. One of the dogs -a very young Corgi puppy- was one of many dogs the store bought from Herltaae PUppies in Iowa, a huge puppy breeder-broker. Alsip 19 20 USDA Inspection Report dated November 16, 2010 USDA Inspection Report dated Ausust 22, 2012 ©The Humane Society of the United StateS, Dec. 2012 Page7 • staff told the HSUS investigator that they only buy puppies from breeders with small numbers of dogs, yet, on a recent USDA inspection report for Heritage Puppjes, the federal inspt!ctOr noted 458 adult breeding dogs and 220 puppies on the property. 21 State inspection reports reveal a 2011 complaint about a puppy purchased who was infected with giardia and a 2012 complaint about noncompliance with the disclosure law. The State inspector was satisfied that the information in the binder "next to the puppy play area" was acceptable to satisfy disd()sure requirements even though the information was not posted in a conspicuous place on M near the cages as required by law. Alsip's website states: "Alsip Home & Nursery is very careful to only buy puppies from sources that are Hcensed by the USDA (United States Department of Agriculture) or from local'hobby' breeders that can be easily visited. The USDA conducts regular inspections of these Hcensed estab6shments to ensure that the facilities are clean, healthy and not overcrowded, and that adequate healtJ"t care is provided!• UnfortUnately, USDA inspection rep()rts often cite puppy mills for being overcrowded, filthy and lacking veterinary care but it does not mean that such inspections result in corrections and compliance. It is quite common for years of noncompliance to be tolerated by the USDA before it takes action against a puppy mill Alsip did not respond to an email inquiry regarding its policy on purchasilll puppies from puppy mills. 9. Hi.lg-A-Pup ..... 4950 W.lrving Park Rd., Chicago www.letspetpuppies.net The store did not comply with the pet shop disclosure taw- information was not posted in a conspicuQUs place but, rather, documents had to be requested by the HSUS investigator which the owner at first did not seem a~ to find. When the investigator arrived at tbe store, the owner was photographing puppjes in their cages with artificial flowers for website advertisements. State inspection reports show one complaint received over the past 2 yeai'S daimifll unsanitary and _____ m_~_lodqrgus_~nd_iti_on~,_St_ate iJI~RectQ~ Yi~i1!!d_ -~Jlg_~-~.id_1l:ttN_fQ_I!nd~n_gjtj_Q_ns ~~!!P.!~_bl~ (&J1jfigt!!_~ of Veterinary Inspection show that the store obtains puppies from wbat appear to be unlicensed breedersin Indiana. as they C()uld not be founa in the USDA breeder database- among them, Earl Beechy, Harley Yoder, Lonnie Yoder, Martin MAler (video), Merlin Bontrager (stiR photos), Steve Petershelm, and Vernon Beechy, all ofTopeka, IN., J. Yoder of Shipshewana, IN., Lyle Borkhoider of Nappanee, IN., Mary MIDer of Kokomo, IN., and Susan Nawalskl of W'mamac, IN. In response to an inquiry asking for the store's policy about buying puppies from puppy mills, the store's representative wrote: "Yorkie puppies, Sire & Dam were both OUR dogs. Shih Tzu puppies. Breeder, family raised in there [sic) home." No mention was made of the Migin of numerous other breeds available for sale on the store's website. 10. Top Dots Puppy Store- 6919 W. Grand Ave., Chicago www.chicagotopdogs.net The store did not comply with the pet shop disclosure law~ information was not posted in a conspicuous place but. rather, had to be requested by the HSUS investigator. The store owner then only produced puppy shot records, and iefused to name the breeders and, when pressed, the owner said that he was the breeder, then changed his answer and told the HSUS investigator that the puppies 21 USDA lnspedlan Report dated Aupl$t 9, 2012 @The Humane Sodet;y of the UnitEd States. Dec. 2012 PageS came from Indiana. Certificates of Veterinary Inspection from tJ'Ie Illinois Department of Agriculture show that Top Dog bUyS some of i~ puppies from Joseph Miller- a USDA-licensed breeder in lndia.na with 78 dogs and 45 puppies reflected on his Septembt!r 4, 2012 inspection report. In an email response to an inquiry about the origin of their puppies, Top Dog's representative wrote: "No we do not purchase our pups from puppy mills. Many small breeds are bred by us and our breeders alSo we work with few small licensed breeders/' 11. Puppies R Us,... 3404 N, Ashland Ave., Chicago www.puppiesrus.org Although the store did not post breeder information in a conspicuous place "on or near the cage[sr the information was available in a centrally located binder. State inspection records reveal a complaint filed in 2011 regarding noncompliance with the disclosure law but the inspector considered the store in compliance. A review of health certificates shows that the store obtains puppies from Indiana puppy mills, including many that have serious violations of the federal Animal Welfare Act on their USDA inspection reports. These puppy mOl operators include DeVon Troyer (Pine Creek Enterprises, Inc.) in Middlebury, IN., whose USDA inspection reports sadly reflect dogs in need of veterinary care which the inspector described as "a cavalier with eye discharge in both eyes, a sore between the toes of the rear left foot and a severe ear discharge with thickened skin making evaluation of the ear canal difficult; .., a Shih Tzu ... found favoring t11e rear right leg. Upon exam, long nails were foUnd one of which was split and broken into the quick at the base of the nan. This is a painful condition causing the dogs to limp. A shih tzu ... is severely matter and needs to be clipped. The heavy mats cause disC()mtOrt and may obscure sldn irritation issues; a dog-· was found with the right eye extremely bulged; A bUlldog ... was found with diarrhea." 22 larry Miller (Railside Canines) jn Millersburg, IN., also supplies the store. He ... ___ ___ .b~.-~ ~gylt d_g8$Jmd 44p!Jppj~ Ql'llli~JTIQ~t r~em !JSPAJ~P.Q~~'\liCJI~!io!'ls Of1Jv,liUer'_sj~~iQ_Il __ reports include feces accumulation and bulldog puppies with •severe eye deformities" who had not received veterinary care. 23 Marlin Bontrager in Rome Oty, IN, had 121 adult dogs and tn puppies at his mill during the June 21, 2012, USDA inspection. Bontrager's USDA violations indude a sick, weak puppy Who had not been provided veterinary care and overheated dogs panting in temperatures exceeding 90 degrees. 24 Puppies R Us also bUyS from what appear to be unlicensed dealers in Indiana. In a response to an emalled inquiry about the store's policy on purchasing puppies from puppy mills the store wrote: "aD the puppies are from privet [sic} breeders. We give u all the info where the puppy camefrom.n 12. Pet Luv Center- 8057 S. Cicero Ave., Chicago http://petluvpetcenter.com The store did not comply with the pet shop disclosure law- information was not posted in a conspicuous place but, rather, had to be requested by the HSUS investigator. Its website states: "Pet Luv Pet Center works only with reputable, licensed puppy breeders. This guarantees that your puppy will be healthy and happy. We are happy to give you all of the details about where each puppy comes 22 USDA Inspection Report dated October :;, 2010 USDA Inspection Report dated January 11, 2012 24 USDA Inspection Report dated Jurie 19, 2012 23 ©The Humane Societ}' of the United States, Dec. 2C12 Page9 . • ... from and answer any questions you may have.n In fact, a review of Certificates of Veterinary Inspection reveal that its puppies come from huge lawa puppy brokers. One of the brokers Pet Luv uses is Iowa puppy broker J.A.K. Puppies, Inc., which buys many puppies from Wanda Kretzman I Oearwater Kennel in Minnesota. Recent USDA inspection reports for Kretzman documented 902 dogs and puppJes at her facility. Noncompliant issues listed on federal inspection reports at Oearwater Kennel included dogs with swollen, inflamed or bloody feet in need of veterinary care, beetles crawling in dogs' food, piles of feces, and a dirty and understaffed facility. The HSUS investigator noted many older puppies in the store- some as old as 5 months. State inspection reports reveal that in March 2012 the Bureau of Animal Welfare received a complaint from a person who had purchased a sick puppy from Pet Luv. The complainant claimed that all of the puppies in the store were sick, covered in feces, and had no water. An inspector contacted the buyer and learned that the sick puppy had been returned for a refund. The store did not respond to an email inquiry asking for its policy on buying puppies from puppy mills. Conclusion This investigation shows once again that pet stores are not usually truthful about the true sources of their puppies. People who purchase a puppy from a pet store are almost always inadvertently supporting the cruel puppy mill industry. The Humane Society of tile United States urges people who wish to add a puppy to their family to consider adoption from a local animal shelter first. If dedding to purchase from a breeder, purchase only from a breeder you have met in person after seeing how and where t_he breedi_ng dogs are living. For more information on how to get a puppy, visit www.huma-nesociety.org/puppy. C The Humane Society of the United States. Dec. 2012 PagelO Petland_Napervill~ ~_Ad~ ~~achqwi~~ Public Testimony 7115/14 Naperville City Council Meeting Hi my name is Adam Stachowiak and I am the owner on Petland in Naperville located at 720 South Route 59. Over the past few weeks Mike and I have reached out to many of you to talk about our business and what we do at Petland. I also have a call in to Chief Marshall to discuss with him his findings and help in any way I can in his investigation of the facts. I wanted to clear up a few things that have come up in the past few weeks about current legislation that is being considered at the state level. At the last council meeting it was mentioned that HB4056, the bill banning the sale of puppies in pet stores, had passed the house and was currently sitting in the senate. This is not entirely accurate. When the bill was in the house it was an agricultural bill titled ''The Illinois Pseudorabies Control Act." The bill passed the house in this form and was then assigned to the senate agricultural committee. The text of the bill was gutted and the legislation to ban the sale of puppies in pet stores was inserted in its pace. Pet store owners of Illinois visited the senators in Springfield and explained the same things that we are explaining to you now ... that this bill will do nothing to eliminate the existenc~ of puppy mills. The feedback given to the sponsor, Senator Katowski, by his fellow senators was that the bill would never pass as it was written, so the bill is currently being revised and still sits in the senate executive committee. The bill has been amended from its original version and now focuses on the number of violations a Commercial Breeder is allowed to have in order to sell to a pet store in Illinois. The current amendment does not have any language in it to ban the sale of commercially bred puppies in pet stores. Also, at the last meeting we were asked about the number of customer claims we have at our store. After looking at the numbers from 2014 we have written reimbursement checks to customers for claims that amount to 1.1% of store sales. In 2013 our reimbursement checks amount to 0.4% of store sales. As you can see most of our customers do not have any issues when taking a dog home from our store. We follow-up with every customer after they take home a puppy from us; here are some of their comments just from this past month and a half. Petland Naperville Customer Comments from 6/1/14 - 7/15/14 -- -··- ···- .. - - . ·-·· --·--- ·-. -- . ·- . . - . Emily Boyle~ English Bulldog~ 6/28/14 o ''Everything went well and my son has fallen in love with our new puppy!" • Deven Buchanan - Australian Cattle Dog - 6/22114 o "You guys were awesome and made sure we had everything we needed!" • Elizabeth Escobar - Chihuahua - 7/8/14 o "The puppy is amazing!!! Everything was great, Mike was very helpful and we lU"e very pleased with our purchase." • Victor Fileppi- Boston terrier- 6/1/14 o "Everything witb 011_r pqppy is g()iQg gre~t. The pqppy is overjoyed and loving the yard. The experience in the store was great and Jaime was awesome! She was very sweet and very knowledgeable. We gave her a big bug when we left." • Patrick Gloeckle- West Highland Terrier- 6/22/14 o "Store was great and everyone was nice and made sure we bad everything we needed. This is a great service you guys have and I will probably be calling back with questions since I haven't bad a dog in about 12 years." ~ Ryan Komoll- Shiba Inu --: 6/29114 o "The store was great! Michael explained everything very clearly about our new puppy." • John and Wendy Kopanski- Cocker Spaniel- 6/21114 o "The store was great; everyone was helpful and made it a fun experience for us!" • John Mertes- Bichon Frise- 7/8/14 o "The puppy is doing great! Mike was phenomenal! We loved the whole experience!" • Ginny Rathell- Yorkshire Terrier- 6/2/14 o "The store is terrific and they ate a great group to work with! The people ate Why we go there. They are very good people and I highly recommend this place!" ~ Lupe Romero- Shiba Inu- 6/4/14 o "The store experience was vety good. I went to another store and it was not as nice. I would recommend Petland Naperville every time, Jaime was great and helpful." • Kathy Teske- Dachchund- 6/22/14 o "Everything is perfect and the puppy is so wonderful. We were not looking for a dog, we • stopped in to • • se~ hamsters, a,nd we saw our Pl1PPY instead and just feU in love!" Heidi Vancil"'"'" Boxer- 6/15/14 o ''It was fantastic! We could not be happier! Everyone was so nice ru.Id Kayla took c~e of everything we needed! Thank you!" Chris Wonais- Puggle- 6/4/14 o "The Store experience was great. I was 100% satisfied!" I hope you all can see that we already go over and beyond to make sure We ate getting the highest quality puppies for our customers, and our customers are happy with our store, our puppies, and our services. There is no justifiable need to consider additional regulation of ou,r industry and we hope you dismiss these false accusations from animal activists. We all agree that "puppy mills;' are bad .•. that is why we don't use them. Orland Park dog debate to continue THE http://www.theregionalnews.com/index.php/newsx/local-news/33440-o REGIONAL NEWS com This week's stories News Sports Opinion Out and About Calendar About Us I Log In I Search our Articles Search... Orland Park dog debate to Connect with us! continue 14 May 2014 05:11 I Written by Tim Hadac I 9::s:21 I The debate over puppy mills is expected to continue in Orland Park Monday evenirg, nine days after a viilage trustee visited a commercial dog breedirg facility in Indiana. Our Local Trustee DanieiT. Calandriello said Tuesday that he and "a friend from law schoor visited the Mi_ller famiiy facility near Goshen last Saturday at Advertisers ... the invitation of Ron Bemirg, founder and owner of Happiness Is Pets, 15647 S. 94111 Ave. Berning had made the invitation to the three members of the Orland Park Village Board's Public Safety Committee on April21, after activists dismissed his photographs of commerdcil dog breedirg facilities with which he does business as little more than "pretty pictures." 1 of8 7/15/2014 10:06 A Orland Park dog debate to continue http://www.theregionalnews.com'index.php/newsx/local-news/33440-< ··--. The other two members of the committee, Trustees Patricia A Gira and Kathleen M. Fenton, have not visited the facirlties. Gira told The Regional News thi:lt she wanted to accept Berning's invitation, but declined when she learned that she would not be able to choose the facility and the date of the visit. She said that the most accurate impression would be gained via an unannounced visit that would show a facility in its natural, everyday conditio~nd not one where facility management had advance notice and therefore an opportunity to "clean up" and "hide problems." Berning explained the situatiOn by saying that "many breeders have been burned in the past, again and again, both by journalists who say they're unbiased but aren't and by these so-called animal rights actMsts who pose as journalists, lie their way into a facility, take undercover video, and then use editing techniques to twist the truth into something entirely different.· He added that he was attempting to convince more breeders to open themselves up to visits and offered to take The Regional News on a visit to the Goshen facility and several others. Background At issue is whether Orland Park should use its home-rule powers to opt out of the COok County Companion Animal & Consumer Protection Ordinance, passed earlier this month and set to take effect Oct 1. The county ordinance is designed to strike a blow against puppy mills by attacking the problem at the retail level. "Puppy milr is a derisive term used by actMsts and others to describe those large-scale commercial breeders that engage in sloppy and even inhumane treatment of dogs and The ~s. new law's chief proponent, County Commissioner John Fritchey of Chicago's North Side, has said that the ordinance will limit "the retail sale of puppies and kittens iil Cook County pet stores to animals sourced from shelters and other humane adoption centers." The measure also allows pet shops to purchase dogs and cats from small-scale, hobbyist breeders. 2of8 7/15/2014 10:06 A Orland Park dog debate to continue .__.. http://www.theregionalnews.com/index..php/newsx!local-news/33440-< It was passed in the wake of a similar and stricter ordinance passed the Chicago City Council by a vote of 49-1. In Orland Park, the new county ordinance would drive 1-fc!ppiness Is Pets out of business e~fter 28 years in the village, Berning has repeatedly daimed. Activists have mostly agreed, and some have taken to the Internet and even the picket line in an attempt to drive Berning under. Berning has repeatedly responded that his business is licensed, regulated, inspected, law abiding, taxpaying and well established in Orland Park, with hundreds of positive testimonials by satisfied dog lovers, many of which are posted on his store's website. A key point of the debate is whet~r a commercial dog breeding fa~lity can operate safely and htirilanely. Many activists say it is impossible and have branded sUch facilities as puppy mills that shOuld be forced out of operation. Pet shop owners, commercial dog breeders, the American Kennel Club, and the U.S. Department of Agriculture say otherwise. The Village Board has three options, according to Calandriello: Do nothing and allow the new county ordinance to take effect in the village; Opt out of the county ordinance and preserve the status quo in the village; Opt out of the county ordinance, yet craft a village ordinance that addresses the issue by tightening controls on pet shops that sell dogs and cats. Calandriello's finciings "It is important for me as a trustee to research the issue and gather as much information as possible to make a factual decision. There are many parts to this decision. That is why I decided to ~it the handpicked breeqer that Ron Berning sent me to, • Calanc(riell() wrote in an email to The Regional News on Tuesday. The trustee said that the Miller family facility "had about a week notice of my visit. This breeder was still Onder construction. They had about 70 breeding female dogs, seven to nine breeding l'nclle d6gs at that l()(;(!tion when I visited. However, there were no puppies at that time, which is somewhat interesting." 3 of8 7/15/2014 10:06 A http://www.~eregionalil.ews.corfJ/in4eX.php/llewsx/local-ilews/33440-• Orland Park dog debate to contime Berning was not at the facility last saturdi:iy, but hi$ soris, Jonathan and Justin, were. He explained on Tuesday that the laCk of puppies is due to the f~ct that the f~ciiity is a "brand-new kennel still under construction.· Calandriello wrote that he spoke with one of the owners of the facility. "He talked about what the mill will look like in the future. Some comments from the breeder stood out to me. First he said that he isn't making any money right now because he doesn't have any puppies to sell. "Additionally, the breeder used to be a hobby breeder, four or fewer breeding females, but because he saw he coulc:l make breeder, he built the money beirl! ~ bigger new b~ul'J, • the tiustE!e added. "The biggest thing that stood out from that conversation was the breeder kept singling out one of the male dogs,· Calandriello said. "He said he liked to use this male a lot to breed with female breeding dogs because of his face. To the breeder it was attractive and profitable. "I have never heard anyone talk about a dog and his offspring like this before. It was as if the dog's face structure meant more money to him," he adc:led. OtllE!r observations it'K:Iucled the .noise level i.nside the barn, the trustee added. "It was tremendously loud in the barn, which had 22 cages with only Mr. and Mrs. Miller staffing the entire mill. "Since there were no young puppies, when that mill starts breeding, with 70 female breeding dogs, there is a potential to have 350 dogs at tt1at mi"li, which would be about four times the dog population I observed on Saturday. That would be way too many dogs at that location," he added. Regarding what he plans to say at the Public Safety Committee meeting on Monday, Calandriello wrote, "I plan to tell the committee about what I saw on Saturday and tell them that we need to look at all the facts regarding puppy mills. Staff has researched this issue, we all have researched the issue and we listen to arguments from all side. "Most importantly, I went to the puppy mill of Happiness is Pets choosing -- the only one that I was allowed to see, and it was under construction. After stating my observations, I will focus the conversation on overan policy regarding puppy mills. 4of8 7/15/2014 10:06 A Orland Park dog debate to continue http://www.theregionalnews.comlindeX;php/neWsx/lC)(;al-news/33440-c "It is important to recognize that Happiness is Pets and their current animal suppliers are only a part of thi$ pi@e because our actJons·will affect etll anim_al retailers. A~ the end of the day, it this an cOmes down to what is the best outcome for Orland Park," he concluded. fhe Bernings respond to Calandriello Upon ~ming of Calandriello's observations and comments, the Bernings reacted with anger and fi'LIStration, using words like "deceitful" and daiming t~t what the trustee t()ld The Regional News is significantly different from several positive comments they said he made at the visit on Saturday. They also were displeased with Calandriello bringing along an unannounced, uninvited guest, especially when neither the gue$1: nor Calandriello said the man's name, according to the Bernings. Jonathan Berning told The Regional News that he and hi$ brother, Justin, recognized the man as Christopher Mermigas, an activist attorney who reportedly advised Cook County Coliil'ni$s_io~r John Fritchey on crafting the new county legislation. Calandriello did not initially 11Clme his companion to The Regional News, but When pressed, said on Wednesday morning through a village spokesman that it was indeed Mermigas, ''a friend from law school who has some knowledge on the subject" but was not with Calandriello "in any official capaCity." The Regional News has learned that Mermigas is a CitY of Chicago employee working for City Clerk Susana Mendo~. the cha"mpion of the city's new ordinance that bans pet shops from acquiring dogs through commercial breeders. In contrast to his reportedly tight-lipped demeanor Sat4rday, Mermigas, on his Facebook page, publicly spee~k$ with pride about his activism and writes that he is "fighting for oompanion animals, man's best friend, because they cannot fight for themselves. All they want to do is love you, now we are giving them a vPice to show we love theiTI bad<.." Calandriello has not yet responded to a question from The Regional News on whether he or Mermigas made audio or video recordings of part 5of8 or all or tl~ir 7/15/2014 10:06 fl Orland Park dog debate to continue http://www.theregionalnews.com'index.php/newsx/local-news/33440-' • visit to the breeding faCility. Joriath!:l_n Berning ~jd it is ,;beyoi'ld ffiJi;ttat_in~f to learn that Calandrielio repe~ed_ly described t_he breeding faCility a~ a "rnllr and offered a detaiied respo~e. He said that one reason that Calandriello did not see puppies on Saturday is that the breeding facility owner "currently whelps (births puppies) in the house, since a dog kennel is not a very conducive environment for newborn puppies to be. A separate, more sterile environment is the best. Most kennels, regardless of their size, have a separate whelping area. Mr. Miller showed Dan a separate area under construction that will be the new whelping area upon completion.·-· T~ reason why the Millt;!rs "don't 'have ariy puppies to sell' wolJid be si_nce hiS kerii"IE!I is rather neW, ~ has to wa_it tor his dogs to be sexually mature to begin breeding them, which is what responsible breeders-like the Millers--do," Berning added. be~use Berning continued, saying that "the 'cages' are 16 sq/ft with a solid surface (no wire that is commonly shown ih 'puppy mills') cots or astro turf, and dog toys. They have direct unfettered, 2417 access to outdoor runs and a 60 square-foot outside pen, and 77 small dogs in over 23 pens is less than 4 dogs per pen. Plus, they are building a 2,500 square-foot outdoor play area, in_to which the dogs will be turned out five times a week, weather permitting. So it's dear that the dogs have more than ample roorn. and tralikly will get more exercise than many people's persoli;!ll dogs." Calandriello's surprise at hearing the breeder make positive remarks about one dog's face is nothing more than an indication of responsible, selective breeding, which is "something puppy mills do not do," Berning said. He addressed the t~ee·s co~m i:lbout the Kennel being ''tremendously loud" by saying, "It's fairly obvious that dogs bark. Seventy-seven dogs can make a lot of noise. especially when two strangers walk into their home." Further, the Millers do not "intend to have more than 80 adult dogs," Berning a(jqed. "I ~gree wit_h [C~Iandriel_lo] that 350 dogs is too many to havt;! tht;!re and Dan was never told of intentions of that. Seventy females do not produce 350 puppies amually, not even close, especially with small dogs. For example, [Miller] recently just had a Yorkie that had a litter-:-of one." Berning said that he and his brother "had intentions of taking [Calandriello] to three breeders total; however, since he misrepresented the identity of his 'buddy', we decided that Mr. Miller's [facility] would be the only kennel we would take him to. That is also why we stayed near during the conversations." If the Public Safety Committee takes any action Monday night, their recommendation would be expeqed to be considered by the full Village Board at its meeting scheduled for 7 p.m. Monday June 2 at Village Hall, 14700 S. Ravinia Ave. (Editor's note: Please read The Regional News' latest editorial on this important issue,) 6of8 7/15/2014 10:06 A OWner's soil fuces assault charge after pet shop protest in Orland Park-... Contact Subscribe Today's Paper TV Weekly Reader Services littp://soutbtownstar.smrtimes.com/business/10329289-420/owners-son Advertise with Us Select a Site Search Owner's son faces assault charge after pet shop protest in Orland Park Uke f53j Tweet , 2 Share 8+1 0 BY STEVE METSCH smetsch@SOuthtownstar.com January 30, 2012 6:44PM Updated: March 1. 2012 9:46AM A Lemont man whose father owns a chain of pet shops was charged with assault Sunday after he confronted a woman in a group that was picketing near the Orland Park location, police said Monday. Jonathan Berning, 31, of 1 Cedar Court, was charged after police saw him approach a 49-year-old Naperville woman "in a threatening and aggressive manner." Orland Park Police Cmdr. John Keating said. The group that was protesting claims that Happiness Is Pets, owned by Ronald Berning, also of Lemont, sells puppies that come from "puppy mills," or kennels where dogs are bred in unhealthy condit.ions. About 10 members of the Companion Animal Protection Society began picketing outside the Orland Park store, 15647 S. 94th Ave., at 1 p.m. Sunday. Two dogs from the chain's other locations died of distemper in recent weeks, according to proteStor Dianne Arp. Arp is the woman whom Jonathan Berning is accused of assaulting. "He was waving his finger inches from her face and yelling and screaming at her;" Keating said. "He ran at her in a threatening manner." Arp told police she feared being hit by Berning, Keating said. Berning could be reached for comment Arp said Berning had been watching the protestors from a pickup truck She did not know at.the time that he was the owner's son. "They were filming us with camera phones. We didn't pay them too much attention," Arp said. "The guy in the passenger seat (Berning) went into the store. The other guy started disrupting us by blasting on his horn. Then the first guy came out and was filming us. Then, for whatever reason. he charged up the hill at me. raised his hand and stopped inches from my face. It scared me. He was screaming, and the look in his eyes was frightening." He was telling her, "You'd better make sure to back up what you're saying," Arp said. The picketers were abiding by the law and on the public way, Keating said. "Unfortunately, this individual confronted them in that manner," he said. Berning is due in court at the Bridgeview courthouse Feb. 15, Keating said. Ronald Berning could not be reached for comment Monday. Last week, he said the dogs' illnesses was "an extremely isolated incident" and said he doesn't think the outbreak originated in his stores or with the breeders that supply them. "We could not confirm the origin of the virus, however, we believe the likely source was a potential customer's own dog," he wrote in an email last week. The CAPS group plans to protest outside Happiness Is Pets again at a date yet to be determined, Arp said. Contributing: Sun-Times Media 1 of2 7/15/2014 10:19 j AFfbS Companion Animal Protectio!' Society FREQUENTLY ASKED QUESTIONS What are Puppy Mills? Pet shops buy their puppies from brokers. These brokers get their animals from puppy mills. A puppy mill is a commercial breeding kennel that mass-produces dogs in usually cramped, crude, filthy conditions for resale. The constant confinement and a lack of adequate veterinary care and socialization often result in animals that are unhealthy and difficult to socialize. How do Puppy Mills operate? Puppy mills operate like a business, except instead of car parts or shampoo, the "goods" produced are puppies to be sold to consumers. this dog business is much like any other business in that there are three basic operating principals; the increase of goods, the decrease of costs, and the maximization of profits. In puppy mills dogs are bred for quantity, not quality. As direct result, breeders, brokers, and pet stores ensure maximum profits by not spending money for proper food, housing, ot veterinary care. Where do Puppy Mill dogs live? To save money on the cost of housing dogs, puppy mill kennels can consist of anything from small cages made of wood and wite mesh to tractor-trailer cabs or simple tethers attached to trees. Because of this ~e-shift housing, mothers and puppies often suffer from year-round expostge to temperature extremes. Bow m_any litters can a mother dog produce? Fetll8le dogs are constantly bred and are often destroyed when they are no longer able to produce puppies. Because of this continuous breeding, mothers and their litters often suffer from malnutrition, chronic stress, and exhaustion. to save on costs, the mothers rarely receive proper, if any veterinary care. I got a puppy from the pet store, but she's really sick, what happened? Much like livestock, puppies are taken from their mothers at a young age and sold to brokers who pack them into crates for transport and resale to pet stores. Both sick and healthy puppies are packed into pickup trucks, tractor trailers, and/or airplanes. Puppies who are shipped like commodities from mill to broker, from broker to pet store can travel hundreds of miles often without adequate food, water, ventilation, or shelter. By the time the puppy has reached the pet store, they have survived 1he unsanitazy conditions at pUppy mills and the grueling transport to the pet stores, they have rarely received the kind of loving human contact that is necessary for them to become suitable companions. Why are so many of these pet store dogs ending up in animal shelters? Due to inbreeding and over-breeding, unmonitored genetic defects and personality disorders, often passed on from generation to generation, are common. Pet shop customers can end up with very high veterinary bills. Often these sick, unsociable, or maladjusted dogs are abandoned within weeks or months of their adoption by frustrated buyers--furthering the companion animal overpopulation crisis. What ltappens to all of those breeds of dogs l see in the movies? Some people impulsively obtain purebred dogs, even though they may not be ready for the commitment that animal companions require. Movies, TV shows, and commercials have . caused a jump in the popularity of certain breeds, yet very few potential dog caretakers take the time to investigate the traits and needs of the breed that they are considering. Dog breeders see this as an opportunity for a profit. When there is a surge in demand for a particular breed, puppy mills try to meet that demand, but when Jack Rl1Ssell Lerriers don't tum out to be just like Frasier's "Eddie" or St. Bernards don't act just like "Beethoven," rescue groups and animal shelters become flooded with these breeds. Doesn't the AKC (American Kennel Club) help consumers purchase good dogs? The AKC, which opposes mandatory spay/neuter programs for purebred dogs, receives millions of dollars from breeders who pay AKC registration fees. Buyers may be swayed by talk of "papers" and "AKC registration," but these papers cannot ensure good temperament or good health. Ask yourself- do we adopt our children from commercial child-breeding facilities? The answer and the decision is yours, but is it all that different to adopt dogs from puppy mills or get cats from catteries rather than going through an adoption facility? Wbat can I do to help? Save A Life. Every year, animal shelters destroy millions of dogs - including purebreds and puppies - and cats. PLEASE adopt a companion animal from your local shelter, humane society, resctJe organization or veterinarian. You can also find animals to adopt at www.petfinder.com, www.pet-ark.com and www.pets9ll.com 759 CJC Hwy, #332 • Cohasset, MA 02025 (339) 309-0272 • caps@caps-web.org • www.caps-web.org . P~ . ·. :.·:····· •.·. . . ·.-..; ·. . _-,. .. Press. Release Contact: Wilfredo RodrigU.ez CAPS Public Relations Director Tel: 787-438-5765 E-mail: wilfredo@caps-web.org Website: www.caps-web.org Class Action Lawsuit Filed against Happiness is Pets Customers take legal action with the help ofCAPS, which continl!eS to protest HIP stores and collect consumer complaints GH1CAGO, m. -A class action lawsuit was filed against Chicago area-based Happiness is Pets (HIP) on Valentine's Day. 'I11.e s.n:;ty is utlfolding qUickly as more customers have come forward with complaints of sick puppies since the first cases of distemper were reported last m<>ttth. With the help of the Companion Animal Protection Society (CAPS), six unsatisfied customers, so far, have decided t9 seek legal action against HWs and store owner Ron Berning's deceptive and fraudulent practices. The puppies sold at all five of the Happmess is Pets stores come from Midwest puppy mills -commercial breeding establiShments that mass-produce puppi~ for resale to pet shops. CAPS bas investigated some of these substandard USDA-licensed facilities before and the majority engaged in inhumane pr@tices that violated Animal Welfare Act (A A) regulations. w These puppies receive inadequate or sometimes no veterinary care, and typically live in filthy crowded cages · with often diity or insUfficient water. Mothers are bred at every heat Cycle. These puppies can cany a host of health problems that ran.ge ~ genetic ailments - due to inbreeding and poor screening of parents -to more · severe and easily preventable viml diseases, like canine distemper. The lead plaintiff in the lawsuit, Jane Clifford, claims the puppy she purchased from the HIP store .in Mington Heights showed signs of illness right away. Just one month after her purchase, the sick puppy required. · eiqergency room medical care. The dog was diagnosed with kennel cough, urinary tract infection, ear infection, breathing problems and general malaise. HIP typically buys directly from breeders (USDA" A"license) or brokers (USDA "B"Iicense) who also breed and then transports them in their own truck to the stores. In this inStance, mP bought directly from a facility in Iowa that just brokers puppies. Clifford's paperwork bad the breeder's name but only the USDA license number and a post office boX address for the broker. She was confused by this information and erroneously thought the broker bad bred her puppy. CAPS examined her paperwork and explained the information. The October 2011 USDA inspection report for the Iowa breeder, who had 81 adults and 47 puppies, had three pages of violations. The inspection report cited a Pug with green crusty material around the eyes and Dog :# 163 with a mass the size of a baseball in the area of the right mammary gland. The puppy belonging to plaintiff Stephanie Castillo was diagnosed with microvascular dysplasia, a disease passed on from one or both parents. According to the paperwork given to her by the HIP in Oak Lawn (now closed), the Iowa breeder, who had 90 adult dOgs and 124 puppies at her USDA inspection in May 2011, was the same breeder linked to at least one of the distemper cases. Bryan Phillips - who initially took his story to the media and was featured in several local news segments bought hiS puppy at the NaperVille store and has repeatedly spent thousands of dollars in veterinary care. Berning claimed that it was "an extrenl.ely ®lated inciden~" and in tum blamed the outbreak on "a potential customer's own dog. Puppies get distemper they don't haVe p8S$ive immunity from their mothers. They are not safe from viral diseases, such as distemper until they receive the entire series of vaccinations. This means that the breeders supplying puppies to HIP are not properly vaccinating the mother dog&. Phillip's dog came from the same breeder in Iowa that supplied Castillo's puppy. because The stotes pmposely provide little information about the breeders and brokers, even to paying customers like. Jessica Kernan -another plainti:ft in the lawsuit. HIP in Arlingto.11 Heights refused to give Jessica any additional facts, even though she demanded more information about the breeder several times after her puppy was diagnosed with kennel cough and loss of appetite. The Iowa breeder for Kernan's puppy had II 0 adults and 24 puppies at the USDAinSpeetioninOctober 2011. The June 2010inspectionreportfor-this breeder stated that the feed pans bad wet rai:il soaked feed with standing water in the receptacles. Li8sett Dzieglio and Mark Jillich purchased their puppy at the Naperville store. Within days, .the puppy started showing pneumonia symptoms and was subsequently diagnosed with distemper. The June 20i 1 USDA · inspection report for their .puppy's Missouri breeder, who had 93 adul1;s and 30 puppieS; had four pages of violations, including a ~uweiler with a swollen ear flap that was the size of a ping pong ball that that the licensee was l1Q8W3re of and for which he had not consulted a veterinarian. The plaintiffs are represented by the Clinton Law Firm in Chicago and seek a jmy trial. It is important that any other person or persons in a similar situation come forward with their·SlOIY. "We seek relief for all persons who were misled by liappiness is Pets as to the true health and breeding history of its puppies. 'ibis is the ~ce of the lawsUit" said attorney Stephanie A. Capps. We encourag~ anyone whO has purchased a sick puppy from Happiness is Pets to f'II'St fin out the CAPS online coniplaint form at www.caps-web.org and to then call The Clinton Law Fin:i:t at 312-357-1515 or email attorney Stephanie Capps at sacappslaw@yahoo.com. Founded by President Deborah Howard in 1992, the Companion Animal Protection Society (CAPS) is the only national.nonprofit organizatiOJi dedicated ·exclusively to protecting CQII1p811ion animals :from cruelty in pet shops and puppy mills. CAPS actively addresses the abuse and suffering of pet shop and p~ mill dogs through investigationS; education, media relations, legislative involvement, puppy dog rescues, consumer assistance and pet industry employee relations. mm 759 CJC Hwy. :#332 · Cohasset, Massachusetts 02025 Pliorie: (339) 309-0272 caps@caps-web.org · www.caps-web.org . 'enn '\tt study finds pet store puppies come with iu::reased risk 1Pen... ~Penn btp:/!www.upem.eclo'pielllRWs/curtent/2U u-u!)-lo/latest•newstpen. .. Current News, ideas, ail.d conversations from the University of Pennsylvania May 16,2013 Home » Latest News » Penn Vet study finds pet store puppies come with increased risk • Print • SbareThis Penn Vet study fmds pet store puppies come with increased risk In the fJJ'St large-scale study of its kind. :emu researohers have found evidence that puppies purchased from pet stores show~ increased prevalence for behavioral problems as adults. · The paper, published in the May 15 issue of the Journal of the American Veterinary Medical Association, was a collaboration between James Setpell and Deborah DuffY of the P-enn School of Veterinary Medicine, and a team of researchers led by Frank McMillan, director of well-being studies at the Best Friends Animal Society in Utah. along with Elmabrok Masaoud and Ian Dohoo of the University of Prince Edward Island's Atlantic Veteriruuy College. A 2011 study oo-e\lthored by Setpell, Duffy, and McMillan showed greater psychological problems in adUlt dogs rescued from colilmei'cial breeding facilities (also known as puppy mills). McMillan says he wondered what a similar examination of pet store puppies would yield, given that most of the puppies in pet stores are obtained from puppy mills. The researohers hypothesized that the turbulent early lives of doty; in coJJinlercial breeding facilities planted the seeds for future undesirable behaviors. But the extent of the abnormalities in do~ souroed from Jarge-scale breeders was a surprise. "The results are pretty dramatic," McMillian says. "The problems span so many different types of behaviors, and the differences are rather extreme for some of the behaviors." Not only did pet store puppies fare worse in 12 of 14 behavioral variables measured. they did not score better on any· measme. ''I wasn't expecting the effects to be so .across-the-board bad," Serpell says. Pet store puppies showed an increased risk of aggression toward their owners and other dogs, as well as a greater chance of escaping. roaming, and running away. Neutered do~ fared somewhat better, but still showed a higher risk of aggressiot;l than neutered dogs from noJKommercial breeders. 1 of2 6/2/2013 9:45PM t'em \et study findS pet store puppies come witb ~rease4 riSk 1Pen.. .bt1p:/twww.upenn.ecm'pelliiiEWSicurrent/20 u-o5-16/latest-newSipen .. Serpell says puppies that end up in pet stores often live a disrupted early iife and tend to be poorly socialized; he says they are weaned and separated from their Jitters too early. JobnDonges James Serpell, director of the Center for the Interaction of Animals and Society at the Penn School of ~terinary Medicine. Furthermore, he says "bonehers;, collect puppies and take them to a holding center where they are mixed up with puppies from other mills. From there, the puppies are distributed to pet stores. Previous research suggests that another factor contributing to psychological problems found in commercially bred adult do@$ may be the high stress their mothers experienced while pregnant. The mother's stress may play a role in improper fetal brain development, McMillan and Serpell say. For their study, the researchers utiliZed Penn '\kt's C-BARQ database to compare a wide array of psychological and behavioral characteristics of 413 pet store puppies with 5,657 dogs from small-scale, private breeders. The C-BARQ, a 15-min.ute online survey, is currently the only behavioral assessment instrument of its kind to be extensively tested for reliability and validity on large samples of dogs of many breeds. Wrth more than 20,000 completed responses, the database is a gold mine of information about dog behavior that is sought by researchers from all over the world. Until the causes of the differences detected in puppies from pet stores can be specifically identified and remedied, Serpell and McMillan say they cannot roooiJliDend that ~s be obtained from pet stores. Originally published on May 16, 2013 Copyright© 2013 Penn Current, Office of University of Pennsylvania Office of University CoiinnU.nicatio~ 200 8ansom Place East, 3600 Chestnut Street, Philadelphia. PA 191 ()4..61 06 • Subscribe to our RSS feed • Vtsitus oil Facebook ·· • visit us on Twitter e VISit us on Flickr • Visit us on Youtube 2of2 6/2/2013 9:45PM EApt.s Companion Animal Protection Society CHICAGO AREA RESCUES IZI 4PAWS4U4EYER West Chicago, n.. 630-293-8772 www.adoptapet.com/adoption rescue/69457.html A Caring Place Humane SOciety P.O. Box 2481 Darien, n., 630-375-7976 www.acaringplacehs.org A.D.O.P.T. 420 Industrial Dr. Naperville, n.. ____ _ _ __ ___ _ ___63.~3_SS_-2.229__ ~ ___ __ ____ __ ___ ___ www .adoptpetshelter.org/pages/default.asp Almost Home Foundation P.O. Box308 Elk Grove Village, n.. 630-582-3738 www.almosthomefoundation.org American Animal Rescue P.O. Box 3511 Oakbrook, n.. www .aarsociety.org Andenon Animal Shelter 1000 North La Fox St, South Elgin, n.. 847-697-2880 www .andersonanimalshelter .org Animal Heartline Humane P.O. Box 4401 Naperville n.. 630-341-3411 www .animalheartline.org 759 CJC Hwy, #332 • Cohasset. MA 02025 (339) 309-0272 • caps@caps-web.org • www.caps-web.org Anti-Cruelty Society 157 West Grand Ave. Chicago, n. 312-644-8338 www .anticruelty .org As Good As Gold- Retrievers P.O. Box 5460 Woodridg&;ll.. 630-588-0115 www.asgoodasgold. org/contact.html The Buddy Foundation 65 W. Seegers Rd Arlington Heights, ll.. 847-290-5806 www. thebuddyfoundation.sc 102.info Cat Guardians 932 E. St. Charles Rd. Lombard, n. 630-543•3395 www.catguardians.org Cbicagoland Dog Rescue P.O. Box 91927 Elk Grove Village, ll.. 847-259-6458 www. chicagolanddogrescue.org/aboutus.html City Of Aurora Animal Care 600 S. River St. Aurora, n.. 630-897-5695 www.aurora-il.org/operations/animalcontroVindex.php Dupage County Aniolal Control lZO N. County Farm Rd. Wheaton, n.. 630-407-Z800 www.dupageco.org/animalcontroVindex.cfm Four Paws Foundation P.O. Box 8260 Bartlett, ll.. 630-289.,()4 78 759 CJC Hwy, #332 • Cohasset, MA 02025 (339} 309-0272 • caps@caps-web.org • www.caps-web.org Great Lakes Lab Rescue 205 Butterfield Rd. #60 1 Elmhurst, IL 60126 708-572-4552 y_<0¥>y:....greatlakeslabrescue. org H.E.L.P. P.O. Box 972 St. Charles, IL 877-364-2286 www .helpinganimals.org Hinsdale Humane Society 22 North Elin St. Hinsdale, IL 630-323-5630 www. hinsdalehumanesociety. org Humane Haven Shelter 333 Walnut Circle Bolingbrook, IL 630-378-4208 www.hhas.org Kindness, Inc. P.O. Box 1482 Elgin. IL 847-888-2750 www .elginarea.org/kindness Magnificent Mutts 155 N Wolf Rd. Hillside, IL www.magnificentmutts.org/aboutus.html Naperville Humane Society 1620 w. Diehl Rd. Naperville, IL 630-420-8989 www. napervillehumanesociety. org PACT Humane Society P.O. Box 841 Downers Grove, IL 630-375-7017 www.pacthumanesociety.org 759 CJC HWy, #332 • Cohasset, MA 02025 (339) 309-02n • caps@caps-web.org • www.caps-web.org PAWS Chicago 1997 N. Clybourn Ave. Chicagoll.. 773-244-7853 www.pawschicago.org Precious Pets Almost Home P.O. Box 152 Lemont n. 312-409-2516 www.petflnder.com/shelters!IL239.html R~ch Out For Animals Hoffman Estates, n. 847-830-4576 Rover Rescue P.O. Box 4074 Aurora, n. 630-897-7454 www. roverrescue.org/message/message.php Second Chance Pet Adoption P.O. Box 91916 Elk Grove Village, ll.. 630-415-2978 www .secondchancq>etadoption.org Second Time Around Rescue P.O. Box 68224 Schaumburg, ll.. 224-392-2584 www.petfinder.com/shelters!IL388.html St. Francis Pet Adoption 441 Catalpa Ave. Wood Dale, ll.. www .saintfrancispetfoundation. org The folloWing shelters accept animals other than dogs and cats. Such as reptiles, birds, pocket pets and barnyard animals (goats, pigs chickens, etc.) Strays Halfway House P.O. Box 68811 Schaumburg, ll.. 630-351-3150 www.strayshh.org 759 CJC Hwy, #332 • Cohasset, MA 02025 (339) 309-0272 • caps@caps-web.org • wiNw.caps-web.org ..• West Suburban Humane Society 1901 W. Ogden Ave. Downers Grove, IL 630-960-9600 wwvv. wshs-dg.orglwshs Will County Humane Society 24109 West Seil Road Shorewood, IL 60404 (815) 741-0695 www. willcountyhumane.com FIND ANY BREED AT www.petfinder.com 759 CJC Hwy, #332 • Cohasset, MA 02025 (339) 309-0272 • caps@caps-web.org • www.caps-web.org STOP PUPPY MILLS! HAPPINESS IS PETS SELLS SICK AND DYING DOGS FROM PUPPY MILLS. PICTURE BELOW IS FROM THEIR MAIN BREEDER, STEVE KRUSE, STONEHEDGE KENNELS IN IOWA. THIS FACILITY HAS OVER 1000 DOGS THAT LIVE THEIR ENTIRE LIVES IN CAGES. Laverne Whetstone's puppy mill: Lavern WhetStone, . . _ . Riv~r 1]5en~ .. Kennels & Outback Enterprises . . Middlebury, IN . . 1n June: ·2o1owheistO'rl~\N~~-cit~Ci·toi'not.s~l<in9'v~felinaiY~r~tof'an· a~imaflllat:·Wis·irft>airl"and· suffering. Once t()ld to seek veterinary. care by the USDAJns~brdt\e kennel had a non-prt1~sslonal remove t_he me!llb~ane ofa d~g with cherry eyes. This. could b~ ccmsldered torture. A,s of February 2011, the USDA has o116ngoing investiga~on Photo~cred.its: Elkhart County Zoning THERE IS A CLASS ACTION LAWSUIT PENDING ON ALL HAPPINESS IS PETS LOCATIONS. PLEASE VISIT WWW.CAPS-WEB.ORG FOR ALL THE INFORMATION ON THIS PET STORE CHAIN. IF ANYONE HAS BEEN SOLD A SICK OR DYING DOG FROM HERE, PLEASE GO TO THE WEBSiTE AND . FILL OUT A PET STORE COMPLAINT FORM. THANK YOU! I,~ 1 Examiner. com More distemper cases confirmed in puppies sold at Happiness is Pets By Kathy Mordini, Chicago Pets Examiner Dakota was purchased by Bryan Phillips and his girlfriend from Happiness is Pets and has been diagnosed with distemper. Credits: Bryan Phillips More canine distemper cases have been confirmed for puppies sold through several Happiness is Pets locations in suburban Chicago. According to the Humane Society of the United States (HSUS), there have been four confirmed cases and three other cases of puppies with distemper symptoms but no confirmed diagno~is because either the puppy died or they are awaiting test results. The puppies were purchased at three different locations - Naperville, Downers Grove and Arlington Heights. The HSUS became involved after Bryan Phillips alerted the organization via email after his puppy Dakota was diagnosed. Kathleen Summers from the organization says that Dakota is still being treated but that the other three dogs with confirmed cases have since died. She also confirmed that a vet tech from a suburban animal hospital has reported that six puppies with the disease have been euthanized. The HSUS has been working to get the word out because outbreaks are not common and they want to make sure all sick puppies are tested Highly contagious "We received other reports of sick puppies being sok:t by Happiness is Pets stores with similar symptoms, so we began to suspect that more puppies may be involved,· says Summers who is Director, Outreach and Research, Puppy . ~-.Mills ~~ign_for the HSUS. "We worried that some of the sick puppies might not getting tested for distemper because it's a some~t ~hbonmon disease. we felt itwasmake-the inforniatiOri" public. bur so imPortanfto hope is that this will help any infected dogs receive treatment as soon as possible and also contain the spread of the disease." "Canine distemper is potentiaDy deadly and is highly contagious to other dogs,· says Kristen Strawbridge, the HSUS's IIUnois State Director in a press release last week. "We need to get the word out to the pet-loving public who may be inadvertently exposirg tJ"ieir pets to this virus by coming into contact with one of these puppies at the dog park or handling or purchasing a puppy from the Happiness is Pets.· other agencies involved The HSUS has contacted the state veterinarians office and the Illinois Department of Agriculture states that they are now investigating the situation. Summers says they hope the Po department wiD taJ<e the measures necessary to prevent any further spread of distemper. In the meantime, Dakota's family has separated her from the other dogs in 1of2 1/28/201210:40 PM the house and the investigation continues into the origin ofthe outbreak. Potential origin "At this time, the cases appear to be tinked to several different breeders in Iowa. It is possible that they were all transported on the same truck and the disease may have spread that way,· adds Suriil'i"'ei"S. ·we urgently want to gather more information on any breeders who might be finked to this outbreak so we ask anyone who has purchased a sick puppy to fill out our complaint form online. We wiD continue to look into this and share information with the proper authorities." "Because we've been watching and investigating the practices of Happiness is Pets for so long, we know that it's coll'itnon practice for them to move dogs from store to store,· says Ida McCarthy who has organized protests outside the Lornt:srd location of Happiness is Pets for the Companion Animal Protection Society. CAPS has done undercover operations at puppy mills and has been able to shut down one of the larger puppy miJJs in the country. "Who knows how many dogs in how many stores may be effected.· Ronald Bering who owns several of the Happiness is Pets locations did not return phone caDs. However, in an interview earlier this week in the NaperviOe Sun, he denied that the outbreak originated in his store or at the puppy iritis that suppiiect the dogs. He blames potential customers who bring their dogs in for meet and greets with the puppies. Petstore protests CAPS wiD be hok:fing another protest on Sunday between 1 to 3 p.m outside the store at 15647 S 94th Ave, Orland Park. McCarthy also encourages people who have purcllased sick dogs from Happiness is pets to go to their wetsite and fill out a complaint form. McCarthy first became involved after she was given a ctog purchased by a couple from Happiness is Pets ahd she did more research on the dog after it developed some health issues. If you have purchased a sick puppy from Happiness is Pets or any other pet store, please contact the HSUS to fiR out a complaint form online. You may go here to fill out a complaint form for CAPS. Do you volunteer or worlc rot a shelter or rescue that has programs you'd IIIce to promote? Do you V¥Orlc In a pet-releated business that has an Interesting story to tell? If so, contact me at kathypetexam@qmail.com. Enjoy this attide? ReceiVe email alerts when new arflde?S become available. Just dlclc on the subSCribe button above. You may also follow me on Twitter, Facebook or read my bloq. 28,2012 Kathy Mordini Chicago Pets Examiner 2of2 1128/2012 10:40 PM THE HUMANE SOCIETY OF THE UN11ID STATES JANUARY 19, 2012 Puppies Infected with Distemper Linked to Two Pet Stores in Illinois The HSUS Warns Pl)blic About Potential Disease Outbreak Stemming from Naperville and Downers Gro~e,L9C~ions of Happiness is Pets The Humane Society of the United States has received confirmation of two cases of canine distemper in puppies recently purchased from a pet store chain in the greater Chicago area. The HSUS urges consumers Who haVe recently handled or bought puppies from the Happiness is Pets Naperville or Downers Grove stores in the past two month$ to be vigilant for any sign of illness in their dogS. If a health concern arises, a veterinarian should be immediately consulted an(:! told about possible exposure to the virus. ·canine distemper is potentially deadly and is highly contagioUs to other dogs, • said Kristen St~e~wbridge, The HSUS's lffinois state director. ·we need to get the word out to the pet-lovirg public Who may be inadvertently exposing their pets to this virus by coming in contact with one of these puppies at a dog park or handling or bUying a puppy from the Happiness is Pets Naperville or Downers Grove stores. • One of the puppies confirmed to have distemper was purchased in Deceri'lber and is still recovering under a veterirfclrian's care. The second was purchased in early January and has since died. Caseworkers with The HSUS' Puppy MillS Campajgn are in the process of reviewing additional unconfirmed reports regarding sick puppies purchased from Happiness is Pets. The HSUS urges anyone who has recently purchased a sick puppy from a pet store, or whose dog has been exposed to such a puppy, to inspect your dog for any signs of HitleSS. Signs of canine Distemper may include fever; lOss of appetite, eye and nasal discharge, or respiratory distress and diarrhea. ConsumerS Who have bought sick puppies from pet stores may report the problem to the JL state Department of ,4griculture as well as to The HSUS here. Background: • Unfortunately, if the outbreak is 6nked to puppy mill sources, it would not be the first Distemper outbreak of its kind. Poor veterinary care standards at puppy mills that sell to pet stores may be to blame. • For example, in December 2010, the Associated Press reported that approximately 1,200 dogs at a puppy rhill in Kansas were euthanized by state authorities after puppies who had been shipped from the facility to pet stores in Wyoming t~ted pOSitive for Distemper. The owner of that facility, Jeff Fortin, had a history of documented Animal Welfare Act violations for unsanitary conditions and inadequate veterinary care. • The HSUS recommends never purchasing a puppy from a pet store because many of them come {rom puppy mills, where sanitation problerrs and disease outbreaks are common. · • The HSUS urges people who want to get a puppy to consider adoptirg from a shelter or rescue group first. If deciding to buy from a breeder, potential buyers should always visit the breeder In person to see that the dogs are treated humanely and ensure the puppies and their parents are living in spacious, clean areas. For more information, see humanesocietv.orgtpuppv Media Contact Jordan Crump, 301-548-n93, jcrump@humanesocietv.org 1of2 1/28/2012 1:40PM •~~~~---~vvvvvvv_V_VV~TVVVV¥VVVV~VVVVV~ HAPPINESS IS PETS CLASS ACTION LAWSUUT If you or anyone you know purchased a puppy from Happiness Is Pets and have vet bills from treating your sick or dying dog's conditlon(s) JOIN THE LAWSUIT HERE'S HOW • Go to the Companion Animal Protection Society's (CAPS) website www.caps-web.org • Click on the "Investigations" tab • Click on "CAPS Complaint Form," complete and submit • Once the form has been submitted, call The Clinton Law Firm at 312-357-1515 or email our attorney Stephanie Capps at sacappslaw@)yahoo.com • Complete the form regardless of whether the dog is alive or has been cured of Its Illnesses Questions? We're here to help: Ida McCarthy 63()..479-4673 Kristen Kaminski 815-690-4996 Dianne Arp 630.334-0426 -~~~~vvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv HAPPINESS IS PETS A BREED APART July 15, 2014 Naperville City Council Public Testimony Re: Proposed puppy sales ban Good evening, My name is Jonathiln aerning; my address is 1592 W. Ogden Ave in NaperVille. My family has owned and operated Happiness Is Pets since 1987 and we have been in operation in Naperville since 2003. I would like to take a few mornents this evening to discuss the health protocol we currently have for our puppies: • We rE!ceive our puppies from breeders at 8 weeks of age. Prior to the puppies entering our store, they are seen by the breeder's veterinaricm for a physical examination to ensure they are in good health. • Once the puppies arrive in our store they are seen by one of the veterinarians we work with. Once again, they are given another physical examination to ensure they are healthy and fit for sale. • Once a puppy is sold, the customer has 7 days to bring their new puppy to any of the 8 veterinarian offices we work for a free examination. Ultimately, a puppy is seen 3 different times by 3 different veterinarians by the time they are about 10 weeks old. Unfortunately, dogs, just like humans can become ill. In the rare event a puppy becomes ill while in our store, the puppy will not be available for sale until he is recovered from his ailment. If the puppy has a minor ailment, like kennel cough, we will treat the puppy in the store with oral medication, following protocol prescribed by one of our veterinarians. If the puppy does not show improvement after a few days, we will bring him to the veterinariiln anc:J have him treated there until he makes a full recovery. It is only after he is completely recovered that he will be made available for sale again. Also, any and all medication and/or hospitalize~tion that was administered is disclosed in writing on the puppy's Pet Record prior to the time of sale as well. In the less than 2% chance that a puppy we have sold is diagnosed with a life threatening congenital defect within 2 years of the puppy's date of birth, we try and give the customer as many options as possible to help suite their needs. The majority of the time the customer elects for our assistance in covering the cost of corrective surgery, most of the time resulting in no out-of-pocket expense to the customer. Since many of our breeders have their dogs genetically tested for the most common congenital defects appropriate for their breed, we are seeing less congenital issues than ever before. However, unfortunately, issues can still arise and all you can do is stand behind .. .. ; the health of your puppies in the event something does happen. I think, rather, I know, pet stores do that better than any other source of puppies in the state. Jonathan Berning (630) 947-3854 jonathan.berning@gmail.com ' Enos J\71nler 32-A-0477 I LaGrange Veterinary Clinic Rodn'!J L Bauermeister, D. VM. Robin P. Bollinger, D. V M. 1005 North Detroit Street LAGrange, IN. 46761 Hilary C Reinhold,D. VM. Phone # (260) 463-2157 Fax# (260) 463-2165 To ¥{hom it may concern: I have worked with Enos and Lucy Millet for the last 3 years. During this time they have worked to build a strong breeding program. They are selecting for high quality puppies by ilsing OFA certified and AKC registered breeding animals. Enos and Lucy are building a very nice kennel that allows the dogs to be both inside and outside on solid surface at all times. Environinental enrichment is provided in the fotrns of a variety of toys and time in a large play yard with a variety of different obstacles to play on and atoUnd. A puppy socialization program is used to ensure that puppies are healthy and ready for the new environment when going to their new home. As the attending veterinarian, I art1 at the Miller's kennel 2-3 times per year and see any animal in the clinic if there are health concerns between visits, A vaccination and deworming protocol has been set up for their kennel to help insure the health of the puppies as well as the adults. Dental cleanings are done on the breeding_patents a.S needed to maintain good oral health. All of these things allow the Miller's to ensl.lre they are providing quality puppies and have healthy breeding parents. Sincerely, ,1 '<b t2 e ~ - ' OvYl) Hilary Reinhold D.V.M. Devon Troyer 32-A-0367 LaGrange Veterinary Clinic Robin P. BoUingtr, D. V.M 1005 Nort.h Detroit Street LiGran.!f, IN. 46761 Roi:Jney L Baitermtitier. D. V.M. Hilary C Rimhold,D. V .M. PhtJm # (260) 46)-2157 Fax# (260) 461-2165 To whom it may concern: I have worked with Pine Creek kennels for the last 6 years. They are very dedlcated to the health ai)d well being of their dogs as weil and raising quality puPPies. Over the last 6 years we have worked together to im:ptove llll ~peds of their professional breeding program. These improvements include having veterinary behaviorist Dr Roland tripp working oil a socialization and enrichment program for puppies as well as adult dogs; designing and builc:ting a brand new building tlult allows ~11 the dogs even more available space; the choice to be either inside or outside and on solid surfaCe flooring at all times; and access to a variety of both toys and surfaces to rest on. Play yards are also being de_si~ 1g1d built to allow even more environmental enrichment for the dogs. P:todueing only the most high quality puppies has also been an import.ailt part of Pine Creek kennels. All ofthe parents have OFA certified hearts and patellas. Breeding animals ate selected from the highest quality parents with everything including personality taken into careful accc;>unt:. As their yeterinarian, I am ~t the kennel once a month to address any health oon~. If there is a health concern that cannot wait for the monthly kennel visit patients also come iilto the clinic for c~. Several times a year we also provide dental care for anjmals in need of dental cleaning or tooth extraction. This goes along with a very complete schedule of vaccinating and deworming to ensure the good health of all of the dogs. Sincerely, ~- .-. ,_') Hilary Rt;jnhold, D.V.M . . -- - USDA United States Department of Agriculture Animal and Plan1 Health Inspection SeMce Inspection Report PINE CReEK ENTERPRI86S INC Customer 10: 324955 Certfficate: 3J.A-G367 Site: 001 PINE ()RE!fl< 14885C R 20 ENTa;RPR~SBS INC TWJe: ROUTINE •NSPECTJON Date: 21 April2014 MIDDlEBURY, JN 46540 No f'Ofl~mp'liant items idenlilied during tllis inspection. Exit interview conducted wi1h facility representatiYe. tr:rF:J L!HH. ~6~ r: I Prepared By: ----- ------------------- ------- LORI E LINN. A C I 'ntre: - - USOA, APHIS, Animal Care O.te'! lnsJ)I~ctor 21 April2014 1080 Received By: Date: tftre: --- - 21 April2014 ~ lh:::}• ~ o:rl•:•!l F' ~ }• 0:01 ~ E:·:t·l ~;J:l-; rl •:O!l hrrt· - - - i /<t;";ti"iti -, t·hl::: - ------~-~- U.s d-. ·?•:O~ii -·J:llln -.}=oli ~li -.J: ~ i olo)olQU•:O -,d..:; ilJ:' =E:·::i:·l-;J:l-· tlo:o!l }• d.! L~Vern Whetstone 32-A-0370 NCJRTHSIDE VETERINARY CLINIC Or. Steven T Knight Detroit 800 N. LaGrange; IN ~6761 26(1/lt63--'7(105 WhestorH~ Kt.mm:~l s~ owned my Lc3vern Whr:?tst.one 1s a high quality k~nnel. The ::'i0·-75 .:mi.mals an::> h(.;ust<?r.J constructed facility irt a n.1c:r.:!nt.ly is well lit *"d venti.l<lted. Thet~e are adequate inside c~ges with individual acc@9$ to.outside runs. The autcmat~c watering systen and heatod floors m~ke for ex~ell•Mt breeding conditions. Mr. Whetstone i~ A th~t cons~ient1ou5 br·~eder. His in exce ll~::.ar'• t. c:oncl it: ;i. ''". Hr::! is diJ.:lgent with on::~vfc:linq vac::c:in,"iti.~ns and needed <'In 1 ma ls 111-~ . vete•- in;;\l"Y Thi~ kenh~l in over 45 e.~n'.i! .. h~~ y~ars to b~ 111 Dr. Steven T. Kniqht the best I pva~ti~e. / j::: ·,,: ·J ul ) 100/100~ I hav~ be~n in, ... ~ - ~,USDA United S'lates Department of Agriculture Anirtlal and Plant Health lnspaclion Service Inspection Report tAYEJir.i JAY WHETSTONe Customer I0: 325019 Certificate: 32-A-8370 Site: 001 lAYF.JIN JAY WHETST~ LA GRANGE ENTERPRISES 2995E 150N Type: ROlJTfNE INSPECTION Date: 25 June 2013 LAGRANGE, IN 46761 No non-compliant ijtems identified during this inspecti011. Exit intennew conducted with facility representative. Prepared By: LORI E LINN, A C l Titre: USDA. APHIS, Artimal Ca:re Date: lnsl)lactor 1080 25June 2013 Received By: Date: 25June 2013 ;, . ' '': Alvin Brerinen1an 32-A-0402 - United States Department of Agriculture Animal and Plant Heal1h Inspection SeMca USDA ~ Inspection Report Customer I0; 327345 Certfflicate; 32--A-G402 Site; 001 AI. VIN IIIAENNEMAN 3404CR65 IBUTl~R. T}fPe; ROUTINE INSPECTION Date: t8 September 2013 IN 46721 No non-comptiam items idenlified during ttlis inspectiorl. Inspection and exit interview oonduct.ed wilh facilit)' represerJtativ.e. Regulated activity may be conducted from this location. L1=1F:J LIHH, .!J. 1:: - I - - ------- 11tre: USDA, APHIS. Ammai Care Date: II'ISPI~or 1080 18 September 2013 Received By: Date: ntre: 18 September 2013 ---------~---- ------ -~ liG]::• ~ dloll F' ~ p •:•l r E::·:t•blP tl•:<ll hH]::, / /''"'"''- -,]::,}ll.:.; Us d -, ·~·:• 1 ?/ ··Jlll1nl_,,; ~Ji -,1 ~ / d_,:.lt'lUo -,J.s /lF'~E::·::t:·hll <tl•:•ll ]:,:if ----- ------~~-~---- --- David Miller 32-A-0432 - United States O~rtment of Agriculture USDA Animal and Plan! Heallh Inspection Service Inspection Report 3&16 Certificate; 3Z..A-G432 Customer 10: Site: 001 DAVIO AND STeVEN MUfA DNSKENNEl 592SW600S Type: ROLITINE INSPECTION Date: 29 July 2013 TOPEKA, IN 46571 3.6 {a)(2)(ii) PFIJMAAY ENCLOSURES. (2) Primary enclosures must be oonstruelled and mmained so that they: (ii) Protect the dogs and cats ftom injury; One pen in the whelping building hu a carpet section for the il'l$ide portion of the pen. The carpet has been Shredded and has an area where many long threads are laying across lhe pen. The loose threads can easily tangle and inju:re lhe dog and puppies. The threads also are a danger shoUld lttey be ingested. CaJpet used in a primary enclosure should be maintained free of loose 'ltlreads, so ttlat it does not pose any risk of injury to the animalS. COrrect by dose of business July 29, 2013. Inspection and exit interview conducted wilh tacili'y repteserdalilte. Prepared By: LORI E LINN, A C -, -lUte: USDA. APH 1s; Anlmai Care Date! lns,~em•or 1080 29 July 2013 Date: 29 July 2013 Title: lJ:G}• ~ o:tlo:•ll -- P ~P o:olt 1:::·±·1-<Jl-<tlO:•fl htt}o / /\1;"i1cW - <]:•h,l~ l~ •i -, ------~------ '?O:•~i/ - <lffin -:o}_\lc~]J -,J ~ / do:O\Ii'1"ll•:O -, •:!::; /JF'_E:·±•l <ll-<tlo:•ll }• dJ - - - - ---- It was the fourth store in Los Angeles to concede to investigations and protests by CAPS over a period of eight months. Other stores no longer selling puppy mill dogs include Elaine's Pet Depot, Elite Animals and Pets of Wilshire. Elaine's Pet Depot, part of a chain in the U.S. and Canada, offers rescue animals for adoption. On the basis of our efforts against Elaine's, the entire Pet Depot chain no longer sells dogs or cats. Protests CAPS sponsors protests inside a large shopping mall against the largest pet store chain in the Los Angeles area. The ftrst protest was a landmark demonstration for the California animal protection movement because pet shops that sell puppy mill dogs inside shopping malls generally had been im:m~e to the increasing public outcry over the puppy mill issue. The California Constitution, which is more expansive than the federal version, protects our rights to protest inside a mall - a de facto public forum under California case law. Further, California case law protects the rights of protesters to call for a boycott of a specific business within a shopping center or mall. How You Can Help Join CAPS Write your senators or representatives and ask them to address the USDA's failure to enforce the Animal Welfare Act (AWA): www.house.gov; www .senate.gov CAPS is a national nonprofit 50l(c)(3) organization. Founded in 1992, CAPS is funded by member donations and foundation grants. There are on.ly a few foundations that provide grants for animal protection work, and funds are very limited. If one of your Congressional representatives is on agriculture committees or the House Committee on Government Reform, ask him or her to call for oversight hearings on APHIS/Animal Care's failure to enforce the AWA: www .agriculture.senate.gov www.agriculture.house.gov www .reform.house.gov Distribute this brochure and our pet shop fact sheet ("Why You Shouldn't Buy That Puppy in the Window"), both available at our website or from CAPS. Contact us about how to get an ordinance passed in your town that bans the sale of pet shop puppies and kittens. Ask local and national media to do stories on pet shops and' commercial dog breeding and brokering facilities, If you currently work for a pet shop or puppy mill and would like to provide information about conditions, contact CAPS. All information is confidential. Adopt a companion animal. Every year, animal shelters destroy millions of dogs - including purebreds and puppies - and cats. PLEASE adopt a companion animal from your local shelter, humane society, rescue organization (some specialize in a particular breed) or veterinarian. In · addition, many pet supply stores, such as PetSmart® and PETCO, sponsor adoption days. CAPS led landmark protests inside the Westside Pavilion Mall in Los Angeles where a targeted pet shop is located. You can also ftnd animals to adopt at these websites: www .petfinder.com; www .pet-ark.com www .pets91l.com; www .adoptapet.com You can sign-up and donate on-line at www .caps-web.org. You can also call or write us for membership information. Basic membership is $20 a year, although we gladly welcome taxdeductible donations of any amount. You can sign up for The CAPS Communicator, our online newsletter, at www.caps-web.org. CAPS needs your support to continue its extremely important work. Please help ensure that CAPS is there for companion animals particularly those dogs suffering in pet shops and puppy mills - by giving as generous a donation as possible. Your help is vital. © Companion· Animal Protection Society. All rights reserved. ~lp ee..,onien i\nimal €•m••nien i\nimal Aekclien SedefJ<' Founded by President Deborah Howard in 1992, the Companion Animal Protection Society (CAPS) is the only national nonprofit organization dedicated exclusively to protecting companion animals from cruelty in pet shops and puppy mills. CAPS actively addresses the abuse and suffering of pet shop and puppy mill dogs through investigations, education, media relations, legislative involvement, puppy mill dog rescues, consumer assistance and pet industry employee relations. CAPS defines a puppy mill as a "commercial breeding facility that mass-produces puppies for resale through pet shops, the Internet or individuals." /., ~ ' (ilP~ ' 'ffiliJ!II J!Ch,t,u- 759 CJC Hwy. #332 Cohasset, Massachusetts 02025 Phone: (339) 309"0272 Email: caps@caps~web.org Web site: www.caps-web.org Se<i<f;,<' Two-tier cages with soiled trays at a USDA-licensed facility in Iowa USDA's Failure to Enforce the Animal Welfare Act The Companion Animal Protection Society is celebrating a major victory - one we have been working toward for many years! USDA-licensed facility in Iowa. The dogs on the left are crammed into a pen. An Akita and English Springer Spaniel are pushing through rusty metal fencing with sharp points. How CAPS Began In 1989, CAPS president Deborah Howard was stunned by the cramped, unsanitary conditions at a Docktor Pet Center. She joined forces with Robert Baker, then the foremost puppy mill investigator in the country. They generated two "20/20" exposes and articles in People and LIFE magazines showing the horrors of pet shops and puppy mills. As a result of their efforts, Docktor Pet Centers, who refused to do business without the sale of puppies, filed for Chapter 7 bankruptcy in February 1993. CAPS became a 50l(c)(3) in 1992. Since 1995, CAPS has visited approximately 1,000 puppy mills, most of them USDA licensed. Our investigations revealed that the USDA has been extremely negligent in its enforcement of Animal Welfare Act (A WA) regulations. These regulations apply to commercial dog and cat breeders and brokers who sell to the pet shop industry. In late May, 20 l 0, the Office of Inspector General (OIG) for USDA released a scathing 69-page report of an audit and investigation conducted between 2006 and 2008. This audit and investigation was prompted by a meeting that CAPS and Crowell & Moring attorneys had with OIG officials in May 2006,. The complete OIG report is available on our website at www.capsweb.org. We hope, in large part owing to our efforts, that USDA's APHIS/Animal Care program will implement significant changes with respect to enforcement of the Animal Welfare Act. CAPS will continue to share its investigation findings with USDA. Consumer Education through Media To raise awareness about the pet shop and puppy mill industry, CAPS has generated stories with the following media: CNN, 'Dateline,' '20/20,' 'Hard Copy,' Reader's Digest, LIFE, People, The Philadelphia Inquirer (two front page articles), CBS Chicago (Kathy Bauck investigation and criminal case), ABC Boston (Bauck), FOX News (Chicago and Boston) and numerous local television news stations and newspapers. Overcrowding, worn wood and rusty wire at a USDA. licensed facility in Minnesota. CAPS Investigations: CAPS vs. Bauck How a Small Nonprofit Brought Down a Large Puppy Mill In 1997, CAPS began investigating Kathy Bauck, the owner and operator of "Pick of the Litter" in Minnesota. Bauck, one of the largest USDA-licensed dog brokers and breeders in the country, sold thousands of dogs to pet shops and Internet buyers across the country. A CAPS undercover employment opportunity of six weeks revealed Bauck's facility held 900 adult dogs and approximately 400 puppies. The undercover video shot by the CAPS investigator showed dogs sick, wounded and emaciated. Following Bauck's appeal, APHIS's response to her appeal, the Judicial Officer's Order and Decision in December 2009 terminating Bauck's license and a subsequent termination stay based on Bauck's federal appeal, the USDA officially terminated Bauck's license in August 2010. While it is unfortunate that Bauck was allowed to keep her license during this year-long legal process, CAPS is proud its determined efforts were key in assuring Bauck will no longer be able to sell to pet shops and other dog breeders and brokers. Watch "CAPS vs. Bauck, How a Small Nonprofit Brought Down a Large Puppy Mill" on Vimeo, YouTube, CNN iReport and the CAPS website. Pet Shop Campaigns Dead mother Cocker Spaniel in whelping box at the Bauck facility in Minnesota Based on the evidence collected by the CAPS investigator, a jury convicted Bauck on March 24, 2009 of four misdemeanor counts of animal cruelty and torture. However, the judge sentenced her on only one of the counts; she received a 90day sentence, reduced to 20 days; a $500 fine, reduced from $1 ,000; 80 hours of community service and one year of probation. On August 13,2009, the USDA/APHIS filed a Motion for Summary Judgment requesting the termination ofBauck's license. CAPS believes this judgment was due in large part to our organization's petition for rulemaking mandating automatic termination of license upon an animal cruelty conviction . West Hollywood Ordinance Following a CAPS undercover investigation of West Hollywood pet shops and a protest of nearly six months targeting Elite Animals, the West Hollywood City Council passed an ordinance prohibiting the sale of dogs and cats in pet shops, with an exemption for the adoption of shelter and rescue animals. The media covering CAPS and the West Hollywood ordinance included The New York Times; Los Angeles Times; ABC, NBC and CBS affiliates in Los Angeles; and About.com. In fact, media throughout the U.S. and the world (even New Zealand) covered this compelling story. Our work has inspired other towns and states to consider similar .Jegislation. Humane Stores Aquarium & Pet Center in Santa Monica, California, signed a legal agreement to convert to a humane business model. In late October, this pet store, in business for more than 20 years, decided to stop selling puppies from mills. Aquarium & Pet Center now works with rescue organizations to promote adoptable animals from the Los Angeles municipal shelter system.