KSB Singapore Aftermarket3 MB

Our technology. Your success.
Pumps ■ Valves ■ Service
Rely on us to solve your problem:
Service from KSB for your Pump, Valve and System
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KSB Service Center
in Singapore
In KSB, we see things from wholistic perspective, because we are involved in
all scenarios in business cycle, starting from design and development to sales
and service. This is where our strength comes from -- we understand products,
processes, markets and, of course, your pain points.
KSB Singapore started installed base business in providing post-sales services
to customers since 2008 and the business has been growing at 30% steadily.
Thanks to the support and trust from our customers.
Our service scope includes comprehensive services for repair of pump, valve and
system, as well as supply of KSB original spare parts to customers in the fields
of power generation, water supply and wastewater treatment, general industry,
building service and marine.
KSB Service:
professional competence and
manufacturer’s know-how
140 years history
> 16,500 employees
> 90 companies
> 35 manufacturing sites
> 160 service centers
>> Customer Focus
As one of leading global manufacturers for pumps, valves and systems, we
always believe that top technology and innovative products do not happen
by chance. Our goal is to design, manufacture and service pumps, valves and
related systems that save energy for customers for years.
With over 3,000 employees in over 160 service centers world wide, we are
commited to serving our customers and their systems. We offer professional
services for KSB pumps, valves and systems, as well as those from other
manufacturers – from repairs and routine maintenance to optimisation or
replacement. We are there for your around the globe and around the clock,
ensuring your success.
Workshop-based Service
• Repair and Maintenance
• Product Training and Seminar
• Pumps and Valves Hydrostatic Tests
On-site Service
• Installation and Commisioning
• Trouble-Shooting and Maintenance
on-site
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KSB Service Solution at a Glance
Fluid Future: We spend all ours
to save lots of yours.
KSB’s FluidFuture® energy efficiency
concept looks at the entire hydraulic
system and demonstrates all the
options you can use to optimise
your processes and your systems.
FluidFuture® offers you five modules
for lowering the energy costs of your
hydraulic system – throughout the
entire life cycle.
KSB Sonolyzer
In just a few seconds, the KSB Sonolyzer
measures the noise frequency of
the asynchronous motor and checks
whether there are potential energy
savings to be made, thus enabling an
increase in pump efficiency. To do so,
the app uses an estimation algorithm
that was developed by KSB and is the
first of its kind on the market. It can
be used not only on KSB pumps but
also on rotating equipment produced
by many other manufacturers.
Energy Efficiency by KSB
KSB Total Pump Management:
bespoke service for highest
levels of efficiency
Total Pump Management is a modular service concept for pumps, valves, motors
and other rotating equipments. To create their KSB service contract, customers
can choose from and combine all modules found under the three features:
Services, Reliability and Conditions. On this basis, our experts develop the KSB
service contracts in cooperation with the customer – from single maintenance
modules to a Total Pump Care Package. This offers maximum planning reliability
and optimum availability of the pump system, maintenance and life cycle costs
are significantly reduced. KSB’s service concept and its benefits
• Optimised system availability
• Variable maintenance costs to match actual needs
• Predictable maintenance costs thanks to fixed prices
• Reduced energy consumption
• Low life cycle costs
• Standardisation
• Fixed prices make for easier calculation
SES (System Efficiency Services):
Pumps not optimally matched to the system conditions
consume too much energy. As part of the tried and tested
SES Services, process and vibration values are recorded at
the site with a data logger. Based on the measurements
of KSB’s SES Services, you will be presented a clear
overview of your system’s current efficiency as well as
recommendations on how to improve it. This not only
makes the operation of your pumps and valves more
sustainable, it also markedly lowers life cycle costs.
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KSB Automation
VRC (Valve Remote Control System)
The AMRI-SEIL VRC system is designed for position indication
and electro-hydraulic remote control of hydraulically
actuated valves.
ODME (Oil Discharge Monitoring Equipment)
An equipment for observing and deciding to discharge
the cargos according to the rules when each tanker hull is
cleaned with sea water after discharging cargos reloading
another cargos. They are discharged again after being stored
in the slop tank.
PUMPDRIVE
The new PumpDrive is the latest generation of KSB’s
speed control systems. It ensures demand-driven pump
operation and, hence, maximum energy savings. PumpDrive
continuously matches the speed of the pump to actual
system demand, ensuring energy-efficient and reliable
operation of pumps. Demand-driven operation saves up to
60 % on energy and increases both the efficiency and the
availability of pumps.
PUMPMETER
KSB’s PumpMeter measures all key data of a pump’s
operation and presents them on an easy-to-read display.
The values shown make it easy to see whether your pump is
running efficiently and economically.
PumpMeter offers you an insight into the operating
parameters at every stage
• All relevant measured variables
• All relevant operating data
• The identified operating point
• The recorded load profile
• Any potential for optimisation symbolised by
the energy efficiency icon (EFF)
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Professionalism and
Customer-oriented - KSB
The mission for KSB service is to provide fast-response and professional solutions
to our customers on request for service and maintenance of pumps, valves and
systems of KSB brands or even other brands as well.
We’ve been providing our Service to:
• Stolthaven Singapore Pte Ltd
• Hitachi Chemical (Singapore) Pte Ltd
• ST Microelectronics Pte Ltd
• Lanxess Butyl Pte Ld
• Senoko Energy Pte Ltd
• Stepan Asia Pte Ltd
• 3M Singapore Pte Ltd
• City Gas Pte Ltd
• Resort World Sentosa
• Evonik Methionine SEA Pte Ltd
• Hitachi Chemicals Pte Ltd
• Hyflux Engineering Pte Ltd
• Keppel Fels Ltd
• Keppel Shipyard Ltd
• Keppel Seghers WTE
• Oiltanking Odfjell Terminal Singapore Pte Ltd
• SembCorp Cogen Pte Ltd
• PUB
• SSMC
• ST Microelectronics
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Safety in workplace is
a top priority at KSB
Safety in the workplace is a top
priority at KSB. Our corporate
responsibility is not only towards
its customers and shareholders,
but also towards our employees. In
KSB, HSE (Health, Safety and) plan
and Zero Accident Tolerrence Policy
are implemented to ensure a safe
working environment. Please log on
KSB website for more details.
Sustainability at KSB
KSB aims to make its customers’ plants safer, more energy-efficient and more
cost-effective by providing first-class products and excellent service. KSB products
should be our customers’ first choice. With our sights set firmly on this objective,
we seek to achieve sustained profitable growth and successfully shape our future.
This goal is supported by a specific set of values and behaviours which characterise
both work processes at KSB and the way we act and interact with our customers
and other partners.
We understand sustainability to mean a focus on environmental, economic and
social values. As well as the responsible use of resources and the environment,
this also includes our responsibility to our employees and our social commitment.
We are constantly improving our products, processes and services to meet the
requirements of sustainable development and set new standards, using the EFQM
Business Excellence Model as our guide.
As a company we focus on
• Delivering enhanced customer value
• Managing for sustainable profitability
• Managing processes effectively
• Fostering and encouraging innovation and creativity
• Developing our employees’ skills
• Building strong partnerships
• Complying with the conventions of the International Labour Organisation
• Implementing the principles of the United Nations Global Compact
• Respecting the rules of free competition
Board of Management of KSB
Aktiengesellschaft, July 2014
Dr.-Ing. Peter Buthmann
To achieve this, we have a comprehensive sustainability management system
in place, develop future-oriented products and implement global management
systems in line with the international standards such as ISO 9001, ISO 14001,
OHSAS 18001 and ISO 26000.
Our sustainability principles including our principles on quality, the environment,
occupational health and safety serve as benchmarks which guide our actions.
They apply at all locations and for all companies within the KSB Group.
Dipl.-Kfm Werner Stegmüller
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Near You, Everywhere
Argentina
KSB Compania Sudamericana de Bombas SA,
Buenos Aires Tel./Fax +54 11 4766-3021/3121/3221 hvelo@ksb.com.ar
Brazil
KSB Bombas Hidraulicas S.A., Varzea Paulista,
Tel. +55 11 4596-8601 Fax +55 11 4596-8616
newtonbernardo@ksb.com.br
GIW Industries, Inc.
Fort McMurray, Canada
Tel. +1 7807133457
Fax +1 7807133458
bcjohnson@giwindustries.com
Chile
KSB Chile S.A.,
Av. las Esteras Sur 2851, Quilicura, Santiago de
Chile
Tel. +56 2 6778312 Fax +56 2 6778303
am@ksb.cl
Mexico
KSB Mexico S.A. de C.V., Queretaro, CP 76148,
México Tel. +52 442 4275519 Fax +52 442 220638989 calksb@ksbmexico.com.mx
Peru
KSB Perú SA
Calle Amador Merino Reyna 307, of. 804, San
Isidro, Lima
Tel. +51 1 422-8303
Fax +51 1 422-2350
miguel.aranda@ksb.pe
USA
KSB Inc., Richmond
Tel. +1 804 565-8203
Fax +1 804 2268878 mziege@ksbusa.com
Precision Pump Machinery
3131 Fairhaven Drive
Bakersfield, CA 93308-6128, United States
Tel. +1 661 633-5520
tbrooks@precisionpump.com
Standard Alloys
PO Box 969
Port Arthur, Texas, 77640-0969
Tel. +1 409 9833201, ext. 312
Fax +1 409 983 7424
richardm@standardalloys.com
GIW Industries, Inc.
Thomson, Georgia, USA
Tel. +1 7065955930, Ext. 3120
Fax +1 7065956962
bkolodziej@giwindustries.com
USA
GIW Industries, Inc.
Mulberry, Florida, USA
Tel. +1 8634254961 ext. 4222
Fax +1 8634254850
john.love@giwindustries.com
GIW Industries, Inc.
Thomson, Georgia, USA
Tel. +1 7065955950, Ext. 3125
Fax +1 7065956962
dbentley@giwindustries.com
Australia
KSB Australia Pty Ltd.,
13 Hawkins Crescent,
Bundamba Queensland 4304 Australia
Tel. +61 7 34368600
mark.kuss@ksb.com.au
Korea
KSB Korea Ltd., Seoul Tel. +82 2 7904351 Fax +82 2 790 4350 Yj.kim@ksbkorea.com
Finland
KSB Finland Oy, Kerava Tel. +358 102884353 Fax +358 102884386 jorma.kosonen@ksb.com
Italy
KSB Service, Italia, Scorzé Tel. +39 041 58 40 917 Fax +39 041 5840 918 almoro.bottoni@ksb.com
Sweden
KSB Mörck AB, Göteborg Tel. +46 31 720-2430 Fax +46 31 720-2499 anders.randling@ksb.com
KSB Seil Co., Ltd.
1597-3, Songjung-dong, Gangseo-gu, Busan
Tel. +82 51 8998173
Fax +82 51 8311684
E-mail:syjang@seilseres.com
MPP, Mänttä-Vilppula Tel. +358 3 4728500 Fax +358 34728530 raimo.partanen@mpp.fi
KSB Service Italia, Scorzé Tel. +39 041 58 40 917 Fax +39 041 5840 918 fabio.dellabona@ksb.com
Pumphuset, Göteborg Tel. +46 31 7202-410 Fax +46 31 7202-485 carl-fredrik.morck@ksb.com
France
KSB SAS, Gennevilliers Tel. +33 1 41477569
Fax +33 1 41477523 Netherlands
KSB Niederlande, Zwanenburg Tel. +31 20 4079-855 Fax +31 20 4079-808 pim.smits@ksb.com
Switzerland
KSB Zürich AG, Dällikon Tel. +41 43 2109971 Fax +41 44 8444077 mathias.dietiker@ksb.com
Malaysia
KSB Malaysia Pumps & Valves Sdn. Bhd.
29, Jalan PJU 3/47 Sunway Damansara
47810 Petaling Jaya, Selangor, Malaysia
Tel. +603 78053397, ext. 117
Fax +603 78051373
HockSeng.Khoo@ksb.com
Singapore
KSB Singapore Pte. Ltd.
7 Woodlands Walk
Tel. +65 67577200
Fax +65 68521420
nicson.lee@ksb.com.sg
david.goh@ksb.com.sg
China
SEC-KSB Nuclear Pumps&Valves Co., Ltd.
257 Yitian Road, Lingang Shanghai PRC. 201306
Tel. +86 21 38221568
Fax +86 21 38221501
ye.wang@sec-ksb.com
Taiwan
KSB Taiwan Co. Ltd., Taipeh
Tel. +886 2 27555858 #251
Fax +886 2 27033366 br.bhandari@ksb.com.tw
KSB Valves (Shanghai) Co., Ltd.
1400 Jiangchuan Road, Minhang District,
Shanghai
Tel. +86 21 64308030 Ext. 2204
Fax + 86 21 54755633
michael.yu@ksb.com
Thailand
KSB Pumps Co Ltd., Bangkok Tel. +66 2 988 2324 302 Fax +66 2 988 2213 pichai@ksb.co.th
KSB Pump & Valve Technology Service
(Tianjin) Co.,Ltd
No. 5 Quanhua Road, Phase III of Tianjin Hi-tech
Industrial Park Wuqing Development Area,
Tianjin, PRC
Tel. +86 22 59686679
alan.pu@ksb.com
KSB Shanghai Pump Co Ltd., Shanghai Tel. +86 21 64302888 2601 Fax +86 21 64301504 41 Titan.Pei@ksb.com
India
KSB Pumps Ltd., Pune Tel. +91 20 2740 9100
Fax +91 20 2742 6000 msparanjpe@ksb.co.in
MIL Controls Limited
Meladoor P.O., Mala, Thrissur Dt., Kerala
Tel. +91 480 2695-767, -707
Fax +91 480 2890952
E-mail: ravi.b@ksb.com
E-mail: service.mil@ksb.com
Indonesia
PT. KSB Indonesia, Bekasi, West Java Tel. +62 21 89983570, ext. 107
Fax +62 21 89983571
anthonius.triwibowo@ksb.com
Vietnam
KSB VietnamCo., Ltd.
Unit 4B - 167 Dien Bien Phu Street, Da Kao Ward,
Dist.1, HCMC, Vietnam
Tel. +84 838243001
Fax +84 838247515
E-mail:ashraf.sohail@ksb.com.vn
Austria
KSB Österreich GmbH, Wien Tel. +43 5 91030 262 Fax +43 5 91030 205
robert.koch@ksb.com
Belgium
KSB Service Belgium, Wavre
Tel. +32 10 435-275
Fax +32 10 435-210
marc.herman@ksb.com
KSB VRS, Feluy,
Tel. +32 64 217560 Fax +32 64 217561 mv@valves-industry.com
Czech Republic
KSB Pumpy+Armatury, Prag Tel. +420 241090211 Fax +420 241480123 lukas.stibal@ksb.com
KSB Service Centre-Est Rhone-Alpes, Genas Tel. +33 4 72151950
Fax +33 4 72151949
francisque.charnay@ksb.com
KSB Service Robinetterie, Rambervillers Tel. +33 3 29651041 Fax +33 3 29654979 jl.baron@ksbservicerobinetterie.fr
KSB Service Centre-Est Rhone-Alpes,
Villefranche/Saone Tel. +33 4 74657171
Fax +33 4 74657179
denis.beluze@ksbservicecentreest.com
KSB Service Centre-Est Auvergne, Thiers Tel. +33 4 73802353 Fax +33 4 73510940 nadine.clou@ksbservicecentreest.com
KSB Service Centre-Est Bourgogne, Chatenoy-leRoyal Tel. +33 3 85989080 Fax +33 3 85415730 marc.fernandez@ksbservicecentreest.com
KSB Service EITB-SITELEC, Avignon Tel. +33 4 90878700 Fax +33 4 90878715 gilbert.marcelli@eitb.fr
KSB Service Est, Hoerdt Tel. +33 3 88692300 Fax +33 3 88692309 nicolas.kopp@ksbserviceest.com
Great Britain
KSB Limited, Loughborough Tel. +44 1509 231872
Direct line +44 1509 220141 Fax +44 1509 220130 richard.wilson@ksbservice.co.uk
Hungary
KSB Szivattyu és Armatura Kft.
Budafoki ut. 60
HU-1117 Budapest
Fax: +36 49 440417
tibor.dubei@ksb.com
Italy
KSB Service Italia, Concorezzo Tel. +39 039 6048-825 Fax +39 039 6048-882
fabio.dellabona@ksb.com
KSB Service Italia, Taranto Tel. +39 099 7797449
Fax +39 099 7701501 vincenzo.cuocci@ksb.com
NPS Nederlandse Pomp Service, Velsen-Noord Tel. +31 251 268050 Fax +31 251 268059 pim.smits@ksb.com
VRS Valve Reconditioning Services, Vierpolders Tel. +31 181 41-7910 Fax +31 181 41-1550 damen@vrservices.nl
Norway
KSB Norge AS
Haugenveien 29 NO-1401 Ski
Tel. +47 97752736
Fax +47 96900901
kjell.flo@ksb.com
Poland
KSB Polen, Warsaw Tel. +48 22 5169391 Fax +48 22 5169368 jacek.wilk@ksb.com
Portugal
KSB Bombas e Valvulas S.A., Rio de Mouro Tel. +351 210 112300 Fax +351 210 112333 alexandre.silva@ksb.com
Russia
KSB Russia 2 Zvenigorodskaya Street 13 Building
15-5 Fl. RU-1123022 Moskau
Tel. +7 495 9801176
Fax +7 495 9801169
mikhail.konokhov@ksb.ru
Algeria
KSB Algerie Eurl;
Cité Aissat Idir No 18
Dar El Beida, Alger Tel. +213 21 50 84 07
Fax +213 21 50 84 17
nabil.oulid-aissa@ksb.com
Libya
KSB Libya Branch
Ain Zara Furnaj, PO Box 3283; Tripoli
Tel. +218 21 4628885
Fax +218 21 4628886
Morocco
KSB Service Maroc
9, Allée des Parcs, AIN SEBAA, 20250 Casablanca
Tel. +212 522354167 /68 Fax +212 522354169 nourredine.sadik@ksb.com
Pakistan
KSB Pumps Co. Ltd.,
16/2 Sir Agha Khan Road, Lahore - PAKISTAN Tel. +92 42 111572786, ext. 206 Fax +92 42 36366192 omar.seljouk@ksb.com.pk
Saudi Arabia
KSB Pumps Arabia Ltd., Riyadh Tel. +966 1 2652081 ext. 281
Fax +966 1 2651972 khurram-khawaja@ksbarabia.com
Slovakia
KSB Cerpadlá a Armatúry, s.r.o., Bratislava
Tel. +421 2 4333-3916
Fax +421 2 4333-7444
robert.klembas@ksb.com
South Africa
KSB Pumps and Valves (Pty.) Ltd Primrose Germiston (Johannesburg) Tel. +27 11 8765802 Fax +27 11 8223413 service@ksbpumps.co.za and jan.avramov@ksb.com
Spain
KSB Service Suciba, S.L.U.
C/Araba, 2, 48180 Loiu (Spain)
Tel. +34 94 4533962 Fax +34 94 4533866 david.madariaga@ksb.com
Turkey
KSB - Pompa, Armatür Sanayi ve Ticaret A.S.,
Ankara
Tel. +90 312 2808640, ext. 412 Fax +90 312 2808642
ozgurkarabudak@ksb.com.tr
KSB Atlantic Pump&Valve Service, Las Palmas Tel. +34 928 465292 Fax +34 928 463287 galday@ksb-atlantic.com
United Arab Emirates
KSB Service LLC, Abu Dhabi Tel. +971 2 5549451 Fax +971 2 5549419 ray.hiel@ksb.ae
SINGAPORE
KSB Singapore (Asia Pacific) Pte Ltd
7 Woodlands Walk KSB Regional Center
Singapore 738320
Tel: (65) 6757 7200 Fax: (65) 6852 1420
Website: www.ksb.com.sg
Service Hotline : (65) 6757 4437
Your Emergency Contact:
Mr. Cheong Kok Kuen, Service Operation
HP: (65) 9027 5539
Mr. Nicson Lee, Installed Base Sales
HP: (65) 9753 4315