Shin Kong Affiliates

Transcription

Contents
2
4
Foreword
6
Financial Services
18
21
24
30
41
Awards and Honors
of Shin Kong
Security Services
Manufacturing
7
9
11
12
14
15
16
17
Shin Kong Financial Holding Co., Ltd.
19
20
Taiwan Shin Kong Security Co., Ltd.
22
23
Shinkong Textile Co., Ltd.
Shin Kong Life Insurance Co., Ltd.
Shin Kong-HNA Life Insurance Company Ltd.
Taiwan Shin Kong Commercial Bank Co., Ltd.
Shin Kong Investment Trust Co., Ltd.
Shin Kong Property Insurance Agency Co., Ltd.
Shin Kong Venture Capital International Co., Ltd.
Shinkong Insurance Co., Ltd.
Shin Kong Life Real Estate Service Co., Ltd.
Shinkong Synthetic Fibers Corp.
Consumer Services 25
26
27
28
29
The Great Taipei Gas Corp.
31
Medical,
Philanthropic and 33
Public Services
34
35
36
37
38
39
40
Shin Kong Wu Ho-Su Memorial Hospital
Appendix
41
43
Shin Hai Gas Corp.
Shin Kong Chao Feng Co., Ltd.
Shin Kong Mitsukoshi Department Store Co., Ltd.
Shin Kong Construction & Development Co., Ltd.
Shin Kong Medical Club
Shin Kong Shien Ya International Co., Ltd.
Shin Kong Life Insurance Scholarship Foundation
Shin Kong Life Foundation
Shin Kong Wu Foundation
Shin Kong Wu Ho-Su Rescue Foundation
Shin Kong Wu Ho-Su Culture and Education Foundation
Shin Kong Bank Education Foundation
Shin Kong Group Financial Highlights / Foundation Endowment
Shin Kong Group Directory
Contents
1
Foreword
Shin Kong Group traces its origin back to the establishment of Shin Kong Store in 1945 by group founder Mr.
Ho-Su Wu. Shin Kong Store was engaged in the trading of fabrics and the import and export of sugar and tea.
Shin Kong entered the manufacturing industry in the 1950s with the founding of Shinkong Spinning Co., Ltd.
It further expanded in the 1960s through investments in non-life and life insurance, gas, and synthetic fiber,
laying a solid enterprise foundation. In the 1970s, Shin Kong began to diversify into construction, farming, and
department stores. It broadened its business scope again in the 1980s to include security and high-rise building
management. Mr. Ho-Su Wu passed away in October 1986. Mr. Eugene Tung-Chin Wu succeeded the founder
and set out to fulfill the founder's vision. Under his leadership, Shin Kong Wu Ho-Su Memorial Hospital was
established and the Shin Kong Life Tower was built. Chairman Wu also oversaw the steady expansion of Shin
Kong affiliates into other areas of financial services, security services, manufacturing, and consumer goods. He
brought together Taiwan's best and the brightest to improve the quality of life in Taiwan and create jobs. At the
same time, the group has given back to society through the establishment of a hospital, the Shin Kong Medical
Club (SKMC), scholarships and charitable foundations, earning numerous awards from the government and
general public for its contributions.
In 2002, as Taiwan's economy developed vigorously, the Shin Kong Group officially set up Shin Kong Financial
Holding Co., Ltd. (SKFH). Today, the holding company brings together Shin Kong Life Insurance Co., Ltd. (SKL),
Shin Kong Commercial Bank Co., Ltd. (SKB), Shin Kong Investment Trust Co., Ltd. (SKIT), Shin Kong Property
Insurance Agency (SKPIA), and Shin Kong Venture Capital (SKVC). Shin Kong integrates the resources of these
affiliates to serve customers with full range of innovative financial products. In recent years, SKFH's life insurance
and banking subsidiaries have successfully expanded into overseas markets. SKL partnered with China's Hainan
Airlines to launch Shin Kong-HNA Life Insurance; SKB opened a Hong Kong branch; and SKVC established Shin
Kong Leasing Corp. in Suzhou, further internationalizing the scope of Shin Kong's financial services.
Looking ahead, Shin Kong will develop into international markets from its firm foundation in Taiwan. In our
commitment to serving the public and enriching society, the group will continue to put customers and service
first and grow as one of the most trusted, high quality, and best performing international enterprises.
Shin Kong Group Chairman
2
Foreword
Foreword
3
Awards and Honors of Shin Kong
2013
■ The Securities & Futures Institute rated SKFH A++, the highest ranking in the
Corporate Information Disclosure and Transparency Survey. SKFH won the
recognition for the eighth consecutive year (2006~2013)
■ SKL won for the fifteenth consecutive year in the "Best Social Responsibility Award
(1999~2013) of the Insurance Faith, Hope, and Love Award
■ SKL won the Excellence Award in the A-Group of Commercial Industry category of
the Taipei City Government's "Sixth Gold Energy Saving Award"
■ SKL won the silver awards for "Information Technology Excellence," "Risk
Management Excellence" and "Personnel Training Excellence" in the Fifth Taiwan
Insurance Excellence Award
■ SKL won the "Best Contribution in Insurance Education Award," "Best Channel Strategy
Award" and "Best Branch Award" in the 15th Insurance Faith, Hope, and Love Award
■ SKL was picked as the life insurance company with the "best reputation," "best
agents," "best claims services" and "most recommendable" in a nationwide survey of
Taiwan's best life insurance companies conducted by Risk Management, Insurance
and Finance magazine
■ SKL won the Excellence Award in the financial industry category of the "2013 Taiwan
Corporate Sustainability Awards" by the Taiwan Institute for Sustainable Energy
■ SKB won the Third Place of "Outstanding Banks in SME Financing" awarded by the
Financial Supervisory Commission
■ SKB won the prize as the "Top VISA Infinite Card Issuing bank in the Taiwan Area"
■ SKB won the prize from VISA International for issuance of the first 100,000 Shin
Kong Mitsukoshi co-branded cards
■ SKB won the Best Wealth Management Innovation Award in the "2013 Taiwan's
Best Banking Service and Wealth Management Ranking" by Excellence magazine
■ SKB won second place in the financial category of Global Views Monthly's "Best
Service Awards"
■ Shin Kong-HNA Life Insurance was picked as the "Annual Best Service Insurance
Company" and "Most Popular Bancassurance Product of the Year" in mainland
China's Fourth Capital Financial Services Innovation Competition
■ Shinkong Insurance won the 15th Insurance Faith, Hope, and Love Award for "Best
Insurance Professionalism" and "Best Social Responsibility"
■ Taiwan Shin Kong Security earned the "Outstanding Intelligent Building System
Integrator" and "Intelligent Building Mark Bronze" and "Taiwan Intellectual Property
Management System (TIPS)" and "ISO50001" Certification
■ Taiwan Shin Kong Security won "Best Report of the Year" in the Taiwan
Sustainability Report Award
■ Shin Kong Life Real Estate Service won first place in the real estate service industry
ranking by China Credit Information Service for the sixth consecutive year (2008~2013)
■ Shin Kong Life Real Estate Service won the Eleventh ROC Golden Torch Award
■ Shin Kong Life Real Estate Service ISO-9001:2008 was certified for quality
management of mechanical and electrical equipment and facilities
■ Shinkong Synthetic Fibers Corp. was commended for Excellence in Energy Conservation
■ The Great Taipei Gas Corp. earned OHSAS 18001 and TOSHMS certification by the
Bureau of Standards, Metrology and Inspection, Ministry of Economic Affairs (2010~2013)
■ The Great Taipei Gas Corp. won the Excellence Award for the service industry
group in the Top-50 Corporate Sustainability Report Award
■ Shin Kong Mitsukoshi Department Store won First place in the "Influential Brands
Survey in the Department Store Category" by MANAGER Today
■ The Medical Cosmetic Center at Shin Kong Wu Ho-Su Memorial Hospital's Health
Management Department obtained certification for cosmetic surgery and optical
and needle injections
■ Shin Kong Wu Ho-Su Memorial Hospital's Health Management Center obtained
the Symbol of National Quality and Health Check Quality certifications
■ Shin Kong Wu Ho-Su Memorial Hospital's Early Treatment Home Nursing Care
Team obtained the Symbol of National Quality certification
■ Shin Kong Wu Ho-Su Memorial Hospital passed certification as a senior-friendly
health care institution
■ Shin Kong Life Foundation won Third Place in the Double Ninth Festival "Classic
Intergenerational Variety Show" competition
2012
■ SKFH was awarded the "Best Investor Relations Website in Taiwan and Asia &
Pacific" by IR Global Rankings for the fourth consecutive year (2009-2012)
■ The Securities & Futures Institute rated SKFH A+ in the Corporate Information
Disclosure and Transparency Survey
■ SKL won the Excellence Award in the Taipei City Energy Saving Award
■ SKL won Second Place in the "A-Group Commercial Industry" group of the Fifth
Taipei City Gold Energy Saving Award
■ SKL won the "Best Product Creativity Award," "Best Contribution in Insurance
Education Award," and "Best Communication Department Award" in the Fourteenth
Insurance Faith, Hope, and Love Award
4
■ SKL won the Silver Award in the Financial Group of the "2012 Taiwan Corporate
Sustainability Report Awards"
■ SKL was the only insurer among the "CommonWealth Magazine Corporate
Citizenship Awards Top-50"
■ SKB was the first private bank to win Third Place in the Ministry of Finance's
"Outstanding Financial Institution in Referral Export Insurance" assessment
■ SKB was the Second Place winner in the Financial Supervisory Commission's
"Outstanding Banks in SME Financing" assessment
■ SKB won the top award for achieving "VISA Infinite Card Consumption Exceeding
NT$10 Billion"
■ Shin Kong-HNA Life Insurance won the top award for "Insurance Product Money
Management" at the Popular Money Management Annual Conference in mainland China
■ Shinkong Insurance won the 14th Insurance Faith, Hope, and Love Award for "Best
Social Responsibility"
■ Taiwan Shin Kong Security obtained the "Smart Green Building Personnel
Certification" and "Technical Service Capacity Registry" certification
■ Taiwan Shin Kong Security won the 20th Taiwan Excellence Award (Product: ezCALL)
■ Taiwan Shin Kong Security won the 22nd National Quality Award (Enterprise Category)
■ Taiwan Shin Kong Security won the Award for Best Companies to Work for
■ Shinkong Synthetic Fibers Corp. won the Taoyuan County 2012 Excellence in
Corporate Green Procurement Award
■ The Great Taipei Gas Corp.'s ISO 9001 quality management system certification
was registered with the Bureau of Standards, Metrology and Inspection, Ministry of
Economic Affairs
■ Shin Kong Wu Ho-Su Memorial Hospital's Blood Purification Center and Tumor
Therapy Department passed the Symbol of National Quality certification
■ Shin Kong Wu Ho-Su Memorial Hospital passed the 2012 Medical Center Hospital
and Teaching Hospital certification
■ Shin Kong Wu Ho-Su Culture and Education Foundation won the Ministry of
Education's "Social Education Civic Service Award"
2011
■ SKFH won the "Best Investor Relations Website in Taiwan" awarded by IR Global
Rankings
■ SKFH earned an A+ rating from the Securities & Futures Institute in the Corporate
Information Disclosure and Transparency Survey for the sixth consecutive year
■ SKL won the "Product Innovation Excellence Award" in the Fourth Taiwan Insurance
Excellence Award
■ SKL won the Silver Award under Taiwan Training Quality System (TTQS) Evaluation
■ SKL won the "Best Insurance Professionalism Award," "Best Product Creativity
Award," "Best Contribution in Insurance Education Award," and "Best
Communication Department Award" in the Thirteenth Insurance Faith, Hope, and
Love Award
■ SKL was the first life insurer to win honorable mention in the "National Training
Quality Award"
■ SKL won the First Place in the "A-Group Commercial Industry" group of the Fourth
Taipei City Gold Energy Saving Award
■ SKB won Second Place in the Fifth "Outstanding Growth Award in the Wealth
Management Bank Evaluation" from Business Today Magazine
■ SKB was recognized for "Excellence in Financial Fraud Prevention" awarded by the
Financial Supervisory Commission
■ Shin Kong-HNA Life Insurance (SKHNA Life) was recognized as the "Best Service
Innovation Award" and "Most Popular Phone Marketing Product" in the Third Capital
Financial Industry Service Innovation Competition in mainland China
■ Shinkong Insurance won Third Place in BusinessNEXT magazine's "Service On
Award" in the non-life insurance category
■ Shinkong Insurance won Honorable Mention in the Fourth Taiwan Insurance Best
Performance Awards for "Best Public Service"
■ Taiwan Shin Kong Security passed the 2011 "in-depth examination" verification by
the Taiwan Intellectual Property Management System (TIPS)
■ Shinkong Synthetic Fibers Corp. Taipei City earned the Certification Mark for
above Quota Employment of Persons with Disabilities
■ Shin Hai Gas Corp. received ISO 9001:2008 (CNS12681) quality management
system certification for natural gas supply and customer installation services
■ Shin Kong Mitsukoshi Department Store won First place in the "Gold Medal
Service Award" by CommonWealth Magazine
■ Shin Kong Wu Ho-Su Memorial Hospital Health Management Center received the
Symbol of National Quality and Health Examination Quality certifications
■ Shin Kong Wu Ho-Su Memorial Hospital won the Taipei City Government's "Happy
Enterprise" Two-star Award
■ Shin Kong Wu Ho-Su Memorial Hospital Health Management Center won the
Outstanding Energy-saving Enterprise Award from the Ministry of Economic Affairs
■ Shin Kong Life Foundation won honorable mention in the ‘Parents' Heart,
Intergenerational Feelings’ national theater competition in the elementary school
category.
2010
■ SKFH won the "Best Investor Relations Website in Taiwan" awarded by IR Global
Rankings
■ The Securities & Futures Institute rated SKFH A+, the highest ranking in the
Corporate Information Disclosure and Transparency Survey
■ SKL won the "Best Social Responsibility Award," "Best Insurance Professionalism
Award," "Best Contribution in Insurance Education Award," and "Best Channel
Strategy Award" in the Twelfth Insurance Faith, Hope, and Love Award
■ SKL won the Tenth Executive Yuan Arts and Business Awards
■ SKB won the "2010 Gold Award" presented by the Joint Credit Information Center
■ SKHNA Life was recognized as the "Most Innovative Insurance Company" and
"Insurance Company with Greatest Market Potential" in the Second Insurance Service
Innovation Competition in mainland China
■ Shinkong Insurance was awarded the "Best Professional Consultant" and "Best
Communication Branch" (Xinzhuang Branch) in the non-life insurance category in
the Twelfth Insurance Faith, Hope and Love Award
■ Taiwan Shin Kong Security won the Executive Yuan's "Employment Creation
Contribution Award"
■ Taiwan Shin Kong Security was recognized by the Taipei City Government as an
"Enterprise Supportive of the Employment of Persons with Disabilities"
■ Shinkong Synthetic Fibers Corp. won the MOEA's "Energy Conservation Award"
■ The Great Taipei Gas Corp. received the "Occupational Safety Award" from the Taipei
City Government
■ Shin Kong Chao Feng was awarded the Recreational Farm Service Quality
Certification Mark
■ Shin Kong Mitsukoshi Department Store was the winner of the Kaohsiung
Landscape and Design Competition (Kaohsiung Zuoying Branch) – Commercial
Architecture Group Special Contribution Prize
■ Shin Kong Mitsukoshi Department Store won First place in the "Benchmark
Enterprise in the Department Store Category" by CommonWealth Magazine
■ Shin Kong Wu Ho-Su Memorial Hospital Myasthenia Gravis Center received the
Symbol of National Quality certification
■ Shin Kong Wu Ho-Su Memorial Hospital won the 11th Evidence-Based Medicine
Award from the Taiwan Joint Commission on Hospital Accreditation
■ Shin Kong Life Foundation won the Silver Award in the Council for Cultural Affairs'
10th "Arts and Business Awards"
2009
■ SKFH won the "Top-five Investor Relations Websites in Greater China" awarded by IR
Global Rankings
Award" and "Best Contribution in Insurance Education Award" in the Eleventh
Insurance Faith, Hope, and Love Award
■ SKL won the "Public Welfare Excellence Award" and "Public Welfare Special Award"
in the Third Taiwan Insurance Excellence Award
■ SKB won top award for "Most Visa Unlimited Cards Issued in the Asia-Pacific Region"
■ Shinkong Insurance was awarded the "Best Insurance Professionalism" and "Best
Communication Branch " (Taoyuan Branch) in the non-life insurance category in the
Eleventh Insurance Faith, Hope and Love Award
■ Shin Kong Life Real Estate Service was awarded the International Real Estate
Federation (FIABCI) "Taiwan Real Estate Award Excellence Award"
■ Shinkong Synthetic Fibers Corp. was awarded the "Industrial Excellence Award"
from the Ministry of Economic Affairs
■ The Great Taipei Gas Corp. has obtained OHSAS 18001 certification (registered
with DNV) for the seventh consecutive year (2003~2009)
■ Shin Kong Chao Feng received the Hot Spring Mark from the Tourism Bureau,
Ministry of Transportation and Communications and Hualien County Government
(the first company in eastern Taiwan to receive the mark)
■ Shin Kong Mitsukoshi Department Store won First Place in the "Frontline Service
Quality Survey" by Global Views Monthly
■ Shin Kong Wu Ho-Su Memorial Hospital passed assessment of qualification to
provide severe emergency medical services
■ Shin Kong Wu Ho-Su Memorial Hospital passed quality certification as a Class-A
cancer treatment hospital
2008
Award," "Best Channel Strategy Award" and "Best Advertising Image Award for
Websites" in the Tenth Insurance Faith, Hope, and Love Award
■ SKL won the Ninth Executive Yuan Arts and Business Awards
■ SKB received the First Place in the Sixth "Outstanding Service Award for Banking"
from Global Views Magazine ■ Taiwan Shin Kong Security passed ISO-27001 Information Security Management
certification
■ Shinkong Synthetic Fibers Corp. was awarded the MOEA "Energy Conservation
Award"
■ Shin Kong Mitsukoshi Department Store won "Retailer Asia Pacific - Top 500
Awards" Bronze Award for the Taiwan Area
■ Shin Kong Wu Ho-Su Memorial Hospital won the New Hospital AccreditationOutstanding and New Teaching Hospital Accreditation-Excellent
2007
■The Securities & Futures Institute rated SKFH A+, the highest ranking in the
■ SKL won the "Best Social Responsibility Award" and "Best Channel Strategy Award"
in the Ninth Insurance Faith, Hope, and Love Award
■ SKL won the Seventh National Public Service Award and the Executive Yuan
National HRD InnoPrize
■ Shin Kong Investment Trust (SKIT) won the Ninth ROC "Outstanding Financial
Innovation Award" under the "Republic of China Securities and Futures Golden
Goblet Award"
■ Shinkong Synthetic Fibers Corp. was awarded the MOEA "Energy Conservation Award"
■ Shinkong Synthetic Fibers Corp. was awarded the MOEA Voluntary Industry
Greenhouse Gas Emission Reduction Award
■ Shin Kong Wu Ho-Su Memorial Hospital received the Special Honors for Bilingual
Friendly Hospital, Department of Health (DOH), Executive Yuan
2006
Award" and "Best Channel Strategy Award" in the Eighth Insurance Faith, Hope, and
Love Award
■ SKL awarded "Institutional Investor of the Year" by the Asian Investor Magazine ■ SKL named a "2006 Taiwan Superbrand"
■ SKL won the Eighth Executive Yuan Arts and Business Award
■ SKIT Winner of the Taipei Foundation of Finance's "Best Fund Award" and 19 top
awards from Standard & Poor's Fund Services (2000~2006)
■ Shin Kong Wu Ho-Su Memorial Hospital was certified as a mother and infant
friendly medical institution
■ Shin Kong Life Foundation was awarded the Sixth National Public Service Award
■ Shin Kong Wu Ho-Su Culture and Education Foundation won the bronze medal
in the Eighth "Wen Hsin Award"
2005
■ SKL won the "Best Social Responsibility Award," "Best Product Creativity Award" and
"Best Advertising Image Award for TV Commercials" in the Seventh Insurance Faith,
Hope, and Love Award
■ SKL won the First Taiwan Insurance Excellence Award in the categories of "Employee
Training" and "Public Service Image"
■ Shin Kong Life Real Estate Service was ISO-9001:2000 certified for quality
management of mechanical and electrical equipment and facilities
■ Shin Kong Wu Ho-Su Memorial Hospital was recognized as an Outstanding
Hospital in Taipei City
2004
■ SKL won the "Best Social Responsibility Award" and "Best Insurance Professionalism
Award" in the Sixth Insurance Faith, Hope, and Love Award
■ SKL won the Fifteenth National Quality Award
■ SKL won the Seventh Executive Yuan Arts and Business Award
■ SKIT won the Standard & Poor's Fund Services' "Best Fund Team Award"
■ SKIT won the Taiwan area's "Most Improved Fund Company Award" sponsored by
Asia Asset Management
■ Shin Kong Chao Feng was rated as an outstanding recreational farm by the Taiwan
Leisure Agriculture Association
5
Financial Services
Shinkong Insurance and Shin Kong Life Insurance (SKL) were established
under the Shin Kong Group in 1963 to provide industry-leading
insurance services. In line with economic development as well as
financial liberalization and internationalization in Taiwan, the group
founded Shin Kong Financial Holding Co., Ltd. (SKFH) in 2002 with SKL
as the flagship enterprise. Since then, SKFH has provided a platform for
integrating the business and sales resources of the Shin Kong Group to
provide customers with the convenience of one-stop financial services.
After years of effort, SKFH has brought life insurance, banking,
securities, investment trust, insurance agency, and venture capital
services under one roof. Going forward, the group will continue to grow
and diversify its operations, enhance its market competitiveness, expand
overseas, and develop as the best and most comprehensive provider of
financial services to Chinese communities.
6
Financial Services
Shin Kong Financial Holding Co., Ltd. (SKFH) is one of Taiwan's top
financial groups. The company was founded on February 19, 2002, with
its headquarters at the Shin Kong Life Tower, the financial landmark of
Taipei. Since then, SKFH has grown through the acquisition of UnitedCredit Commercial Bank and Macoto Bank and the merger of Shin Kong
Investment Trust (SKIT) and New Light Asset Management. These mergers
and acquisitions have expanded the scale of SKFH's managed assets and
enabled the company to provide a fuller range of financial services.
Life insurance and banking are two core businesses of SKFH. The group's
subsidiaries include Shin Kong Life Insurance, Shin Kong Bank, Shin Kong
Investment Trust, Shin Kong Property Insurance Agency, and Shin Kong
Venture Capital. The scope of financial services has been broadened, with
operational branches spread in Taiwan. Based on strict risk controls and
sound financial planning, the company is steadily expanding market share
and the scope of its financial services through both organic and external
growth. Our organic growth strategy is based on improving customer
penetration, enhancing product design, and further integrating sales
channels. The company is also leveraging subsidiary resources for crossselling of life insurance, banking, securities, fund, and non-life insurance
products to increase the contribution of such sources to net profits. External
growth will be achieved through ongoing assessment of complementary
financial enterprises for potential mergers and acquisitions. SKFH will also
step up its overseas development and absorb international experience
through strategic partnerships in order to develop as an international
financial enterprise, with an initial emphasis on the overseas Chinese
market.
www.skfh.com.tw
Financial Services
7
On the overseas front, Shin Kong-HNA Life Insurance, a Beijingheadquartered joint venture between SKL and China's Hainan Airlines
Group, began operations in April 2009 based on a sound strategy to
progressively expand in the China market. At the end of 2011, SKL received
QFII status. SKB launched operations of its Hong Kong branch on May 6,
2011, positioning the bank for expansion in the cross-strait Chinese market.
In addition, Shin Kong Venture Capital has been working closely with other
SKFH members to develop business opportunities. The company carefully
identifies investment opportunities with development potential. Through
a 100% reinvestment in a third area, the company established Shin Kong
Leasing Corp. (Suzhou), a financial leasing subsidiary based in Suzhou,
China. The subsidiary began operations on November 22, 2011, to meet the
operation financing needs of mainland-based Taiwanese enterprises. The
company plans to expand the scale of its leasing business and accumulate
experience to lay the foundation for SKB to establish branches and
subsidiaries in the mainland market. SKB and SKL also have established
representative offices in Vietnam with an eye on the development potential
of that market.
Looking ahead, SKFH will continue to embrace a spirit of change and a
business philosophy rooted in steady growth and integrity, innovating in
the rapidly changing financial environment to become the best and most
comprehensive provider of financial services.
Awards and Honors:
2006~2013: Ranked A++ for Corporate Information Disclosure and Transparency
by the Securities & Futures Institute for the eighth consecutive
year
2009~2012: Awarded for "Best Investor Relations Website in Taiwan" by IR
Global Rankings for the fourth consecutive year
8
Financial Services
Shin Kong Life Insurance Co., Ltd. (SKL) was established on July 30,
1963. The company is guided by a corporate commitment to "benefiting
humanity", the principles of "innovation, service, integrity and giving back
to society", and a mission to make insurance coverage available to all. The
company also has fostered a company culture emphasizing innovation, the
preeminence of service quality, duty and compassion, and a commitment to
making life better. After a half-century of development, SKL has grown as an
international company with a nationwide network in Taiwan and expanding
operations in mainland China. The company also has taken aim at the
broader Asian and global markets with an ambition to "actively transform
to emphasize its core life insurance business and become the most steadily
profitable and trusted brand in the life insurance industry."
SKL has over 10,000 employees, over 7.5 million policies in force, and total
assets exceeding NT$1.8 trillion. In line with strategic planning by SKFH,
the company has promoted cross-selling business, formed cross-industry
alliances and cooperation, and partnered with over 50 banks to provide
bancassurance services. It also provides fast and convenient online support
through its fully automated New Core System. Dedicated to "building
trust through sincerity and creating a win-win with policyholders," SKL is
diversifying channels and developing a full-range of value-oriented products
and services meeting the various insurance and career planning needs,
including traditional life insurance, interest-sensitive policies, investmentlinked policies, individual accident insurance, individual health insurance
and group insurance.
As part of its "service first" spirit, SKL continually rolls out new policyholder
activities to provide friendly, convenient and locally-based community
services. The company also offers a toll-free service line, roadside rescue
service, and emergency assistance service for overseas travelers. The
company provides a toll-free Skype Phone service for policyholders
www.skl.com.tw
Financial Services
9
worldwide to boost policy added value. SKL is also continually advancing
with the times with the development of its cutting edge mobile service
system that puts information conveniently at one's fingertips.
In recent years, SKL also has chalked up successes in its overseas expansion. In
2009, the company established Shin Kong-HNA Life Insurance, a joint venture
with Hainan Airlines Group, to tap the mainland insurance market. On
November 1, 2011, the company officially obtained the QFII status in China.
Since winning the 15th National Quality Award in 2004, SKL has annually
received new honors, including the National Public Service Award, Executive
Yuan National HRD InnoPrize, and Taiwan Insurance Excellence Award. It
also is a 15-time consecutive winner of the Insurance Faith, Hope, and Love
Award in the "Corporate Social Responsibility" category. These awards affirm
SKL's service excellence and dedication to CSR.
Awards and Honors:
1999-2013: The 15th consecutive year in the "Best Social Responsibility Award"
category for the financial service industry of the Insurance Faith,
Hope, and Love Award
2013:
Silver awards in three categories of the Fifth Taiwan Insurance
Excellence Award, including the "IT Application Excellence Award,"
"Risk Management Excellence Award," and "Personnel Training
Excellence Award"
2013:
Outstanding Corporate Sustainability Report Award for the financial
industry in the Taiwan Institute for Sustainable Energy's "2013
Taiwan Corporate Sustainability Award"
2012:
Silver Award in the financial category of the Taiwan Corporate
Sustainability Report Awards
2009:
"Public Welfare Excellence Award "and "Public Welfare Special
Award" in the Third Taiwan Insurance Excellence Award
2007:
Seventh National Public Service Award and the Executive Yuan
National HRD InnoPrize
2004:
Fifteenth National Quality Award
10
Financial Services
Shin Kong-HNA Life Insurance
Company Ltd.
Shin Kong-HNA Life Insurance is a joint venture established by SKL and
China's Hainan Airlines Group. The venture was incorporated on March 2,
2009, with its headquarters in Beijing and a business scope encompassing
life insurance, health insurance, accident insurance and related reinsurance
services.
Shin Kong-HNA Life Insurance has adopted a sound business strategy
focusing on business quality and product innovation. Its long-term
development strategy is based on rapidly building scale rooted in the pursuit
of long-term value growth. The company also draws on SKL's decades of
experience in the Chinese insurance market for long-term development of
market channels, product research and development, customer service, and
human resources.
With deep appreciation for the value of life, and guided by the principles
of "Integrity, Innovation, Performance and Service", and a "customer
first" attitude, Shin Kong-HNA Life aims to impress with excellence. The
company's team is integrating internal and external resources with an aim
to surpass expectations and help customers do more.
Awards and Honors:
2013: "Annual Best Service Insurance Company" and "Most Popular Bancassurance
Product of the Year" in mainland China's Fourth Capital Financial Services
Innovation Competition
2012: Top award for "Insurance Product Money Management" at the Popular
Money Management Annual Conference in mainland China
2011: Recognized as the "Best Service Innovation Award" and "Most Popular
Phone Marketing Product" in the Third Capital Financial Industry Service
2010: Recognized as the "Most Innovative Insurance Company" and "Insurance
Company with Greatest Market Potential" in the Second Insurance Service
www.skl-hna.com
Financial Services
11
Taiwan Shin Kong Commercial Bank
Co., Ltd.
In order to provide more comprehensive financial services and strengthen its
banking organization, SKFH acquired United-Credit Commercial Bank Co., Ltd.
in 2004 and Macoto Bank in 2005. At the end of 2005, the two banks were
merged to form Taiwan Shin Kong Commercial Bank Co., Ltd. (SKB). Today
SKB has a nationwide network of 105 branches in Taiwan and one overseas
branch in Hong Kong. The company is headquartered at the Shin Kong Xinyi
Financial Building on Songren Road in Xinyi District, Taipei City, where it will
continue to realize synergies from financial and commercial clusters.
SKB is expanding operations through the steady implementation of its
business strategy and vigorous ambition. In recent years, the bank has
enjoyed stellar results measured by profitability, earnings growth and
business performance. In 2013, the bank earned a series of recognitions,
including third place for "Outstanding SME Lending Bank" by the Financial
Supervisory Commission (FSC); "Top Issuer of Visa Infinite Cards in Taiwan"
by VISA International; second place in Global Views Monthly's "2013
Outstanding Service Award in the Finance and Banking Category" and
"Best Wealth Management Innovation Award" from Excellence Magazine.
In addition to offering a full-range of banking service, SKB provides its
customers with a high-quality "one-stop shopping" experience through
product cross-selling within the SKFH family.
As for overseas markets, SKB's branch in Hong Kong provides traditional
deposit, remittance, and other financial services. It is also actively developing
RMB, global e-banking (GEB), and other services. In May 2014, the branch
began offering wealth management services, making it a multifunctional
center for financial services and helping Taiwanese companies to expand
into the overseas and cross-strait markets.
www.skbank.com.tw
12
Financial Services
Through its Hong Kong branch, and Shin Kong Leasing Corp. (Suzhou),
SKB is rapidly tapping the Taiwanese enterprise market on both sides of the
Taiwan Strait to meet the financial needs of these companies in their global
logistics and operations. Looking ahead, SKB will continue to realize its
strategic plan of "standing firm in Taiwan, branching out into Hong Kong,
deeply cultivating China, and deploying in the Asia-Pacific region" with an
emphasis on ASEAN countries. With this road map, SKB aims to advance
towards its goal of becoming an "Asia-Pacific regional bank."
Awards and Honors:
2013: Best Wealth Management Innovation Award in Excellence
Magazine's "2013 Best Taiwan Bank Service and Wealth
Management Rating"
2013: Second Place for "Best Service in the Financial Category" by
Global Views Monthly
2012: First private bank to win third place in the Ministry of Finance's
"Outstanding Financial Institution in Referral Export Insurance"
2012: Second Place of "Outstanding Banks in SME Financing"
awarded by the Financial Supervisory Commission
2012: Winner of the top award for achieving "VISA Infinite Card
Consumption Exceeding NT$10 Billion"
Financial Services
13
Shin Kong Investment Trust Co., Ltd. (SKIT) was established in September
1992 and joined SKFH on July 18, 2006. On October 9, 2006, SKIT merged
with New Light Asset Management. The company is headquartered in Taipei
and has branches in Kaohsiung and Taichung.
SKIT's principal businesses include securities investment trust, futures trust,
discretionary investment, investment consulting, and master agent for
offshore funds. SKIT's products include public funds, private equity funds,
discretionary investment services, and offshore funds.
In future, SKIT will continue to pursue steady performance, develop
mainstream trend products, and introduce various offshore funds to meet
the asset allocation, international investment, and wealth management
needs of its customers.
Awards and Honors:
2007:
www.skit.com.tw
14
Financial Services
Ninth ROC "Outstanding Financial Innovation Award" under the
"Republic of China Securities and Futures Golden Goblet Award"
2000~2006: Winner of the Taipei Foundation of Finance's "Best Fund Award"
and 19 top awards from Standard & Poor's Fund Services
2004:
Winner of Standard & Poor's Fund Services' "Best Fund Team
Award"
2004:
Winner of the Taiwan area's "Most Improved Fund Company
Award" sponsored by Asia Asset Management
Shin Kong Property Insurance Agency
Co., Ltd.
SKFH established Shin Kong Property Insurance Agency Co., Ltd. to provide
customers with a full-range of insurance products and further realize
business synergies within the group. In 2013, SKFH acquired SKB's whollyowned subsidiary Shin Kong Property Insurance Agency Co., Ltd. (SKPIA)
The company will utilize SKFH's cross-selling platform and the marketing
channels of subsidiaries to provide customers with more comprehensive
coverages and a full range of services.
SKPIA's main business is non-life insurance coverage. Through close
communication and cooperation with non-life insurers, the company
provides premium non-life insurance products for individuals and SME
customers. The company's diverse product portfolio includes residential
fire insurance, commercial fire insurance, transportation insurance, car
insurance (including compulsory automobile and motorcycle insurance),
engineering insurance and various types of general liability insurance and
professional liability insurance.
In addition to providing customers with professional and enthusiastic
tailored non-life insurance solutions, SKPIA draws on SKFH's integrated
marketing network to strengthen business channel functions and help
customers maximize coverages benefits within budget limits. Clients can
readily purchase non-life policies throughout Taiwan, while also enjoying
high-quality local service for their financial needs.
www.skib.com.tw
Financial Services
15
Shin Kong Venture Capital
International Co., Ltd.
Shin Kong Venture Capital International Co., Ltd. (SKVC) was established
in April 2011. The company invests primarily in the Greater China area
based on its own in-depth industry research and on-site inspection visits.
It also uses the extensive resources of SKFH and closely works with other
group subsidiaries to assess investment targets. In addition to discovering
potential and high-growth investment targets, SKVC disposes of assets at
appropriate times, weighing capital safety and liquidity to enhance overall
efficiency of fund utilization.
SKVC also coordinates with SKFH's overall development strategy. Through a
third-area 100% reinvestment, the company established Shin Kong Leasing
Corp. (Suzhou), a financial leasing subsidiary based in Suzhou, China,
in 2011. Going forward, SKVC will continue to help Shin Kong Leasing
to expand operations and increase profits. In terms of client screening,
Shin Kong Leasing aims to steadily develop lease financing services to
high-quality local small businesses. The company's risk management will
continue to focus on diversification of risk and avoiding over-concentration
of financing to any one single customer. Shin Kong Leasing will also
emphasize development in the Jiangsu and greater Shanghai area in the
short-term, with a longer-term aim to grow as a national leasing company.
The company maintains close communication ties with SKB. In conjunction
with the bank's Hong Kong branch, Shin Kong Leasing serves Taiwanese
companies in mainland China and is steadily cultivating the local market
and expanding business scale. The company's operational experience will
serve as foundation for SKB's future branch and subsidiary development in
the Chinese market.
16
Financial Services
Founded on May 1, 1963, Shinkong Insurance Co., Ltd. has consistently
ranked at the top in non-life insurance industry surveys in Taiwan,
particularly in the categories of brand awareness, corporate image, financial
security, professionalism of salespeople, after-sales service and insurance
claim services. The company also enjoys a considerable market share in the
industry and has won a string of honors and awards in recent years, including
the Insurance Faith, Hope, and Love Award and Insurance Excellence Award,
underscoring the wide trust and favorable image it enjoys.
Shinkong Insurance's product line brings together fire, motor, engineering,
liability, marine cargo, accident and health insurance. It is also developing
new products in a spirit of "taking initiative and being responsive" to
meet society's growing needs of non-life insurance, while also leveraging
its national service network to provide consumers with outstanding and
efficient service.
In its commitment to customer service and profit creation, the company will
continue to strive for enhancing internal work processes to raise efficiency
and service quality. The company is also improving training programs to
provide even more professional service and achieve a win-win situation for
the company, government, shareholders, employees, vendors, and customers.
Awards and Honors:
2013: 15th Insurance Faith, Hope, and Love Award for "Best Insurance
Professionalism"
2013: 15th Insurance Faith, Hope, and Love Award for "Best Social Responsibility"
2012: 14th Insurance Faith, Hope, and Love Award for "Best Social Responsibility"
2011: Third Place in BusinessNEXT magazine's "Service On Award" in the non-life
insurance category
2011: Honorable Mention in the Fourth Taiwan Insurance Best Performance
Awards for "Best Public Service"
www.skinsurance.com.tw
Financial Services
17
Security Services
Rapid economic growth and social change have increased demand
for security services in Taiwan. To meet this need, Shin Kong Group
established Taiwan Shin Kong Security Co., Ltd. (SKS) in partnership
with SOHGO Security Services Co., Ltd. of Japan. SKS integrates cutting
edge electronics and video, communications, networking technology,
and biometrics with a professional staff to provide comprehensive hightech security services, providing the best security protection and relieved
services to customers. Shin Kong Group also established Shin Kong
Life Real Estate Service Company to provide expert services in the areas
of building security, equipment and facilities maintenance, janitorial
services, parking lot management, real estate leasing, real estate
planning and consulting, and other high-rise management services
aimed at creating a comfortable and secure living environment for its
customers.
18
Security Services
Taiwan Shin Kong Security Co., Ltd. (SKS) was founded in 1980. Early on, the
company formed a technical partnership with SOHGO Security Services (Alsok)
of Japan to provide domestic companies and families with premium security
services. It also supports the police in fighting crime and maintaining social order.
Driven by the spirit of innovation, SKS has steadily upgraded high-tech
security services and products and developed its operations through inhouse R&D and technology partnerships. In recent years, SKS has also
expanded its overseas operations to mainland China and Southeast Asia as
part of its growth as a world-class company.
Over the past 35 years, SKS has established Yi Kong Security Co., Ltd., Yi
Kong International Co., Ltd., Taiwan Security Co., Ltd., Lian An Services Co.,
Ltd., eTech Pro Co., Ltd., Shin Kong Communication Co., Ltd., Shincluster
Electronics Co., Ltd., Shin Soft Co., Ltd., Shinkong Optical Networking, Taiwan
Smart Energy Co., Ltd., Shin Pao Express Co., Ltd., Shin Pao Life Care Co.,
Ltd., Jasper Business Travel, and New Light International Co., Ltd. to expand
from traditional security service to helping customers achieve peace of mind.
Looking ahead, SKS will combine video, communication, telecare,
physiological measurement and other technologies to provide care
and personal security services mainly for children, women and seniors.
Dedicated to an entrepreneurial spirit of constant progress through R&D,
SKS is actively investing in the development and application of intelligent
security robotics, using technological intelligence and human service to help
people enjoy better and safer lives.
Awards and Honors:
2013:
2013:
2013:
2013:
2013:
Outstanding Intelligent Building System Integrator Certification
Intelligent Building Mark Bronze Certification
Taiwan Intellectual Property Management System (TIPS) Certification
ISO50001 Certification
"Best Report of the Year" in the Taiwan Sustainability Report Award
www.sks.com.tw
Security Services
19
Shin Kong Life Real Estate Service Co., Ltd. was established in 1988. The
company is driven by an entrepreneurial spirit of constant progress and
dedicated to meeting the real estate management needs of its customers
under the guiding principles of "professionalism, sincerity, service, and
innovation." The company's management services include security,
maintenance and repair of equipment and facilities, janitorial services,
energy conservation planning, parking lot management, hospital electronic
equipment management real estate decoration and renovation, equipment
purchasing, real estate securitization, asset leasing management, and earlystage real estate planning and consulting.
With forward-looking professional management planning, a proactive spirit,
and meticulous service, the company is dedicated to creating win-win gains
for its clients and their tenants. It also will continue to broaden and deepen
the scope of its building management and maintenance services, and create
an eco-friendly, comfortable, and safe living environment for its customers.
Shin Kong Life Real Estate Service Co., Ltd. is a company you can trust.
Awards and Honors:
www.skhb.com.tw
20
Security Services
2008～2013: First place in the real estate service industry ranking by China
Credit Information Service for six consecutive year
2013:
Eleventh ROC Golden Torch Award
2013:
ISO-9001:2008 certified for quality management of mechanical
and electrical equipment and facilities
2009:
FIABCI-Taiwan Real Estate Excellence Award for "Best Management
Maintenance"
2005:
ISO-9001:2000 certified for quality management of mechanical
and electrical equipment and facilities
1995:
Winner of the Gold Medal for "Best Management and
Maintenance Services"
Manufacturing
The textile industry has a long history of development in Taiwan.
Shinkong Synthetic Fibers Corp. and Shinkong Textile Co., Ltd. are
among the most technically accomplished and experienced textile
enterprises in Taiwan, with product lines covering the chemical fiber,
plastics, and optoelectronic industries. To create new opportunities for
Taiwanese textile industry, they are joining forces with counterparts in
the electronics, optical electronics, civil engineering, automobile, sports
and recreation sectors to develop innovative and value-added industrial,
home decoration, clothing and high-tech textile products.
Manufacturing
21
Founded in 1955, Shinkong Textile Co. Ltd. is one the first pioneers in
Taiwan's textile industry. For almost six decades, the company constantly
achieves great accomplishments both in innovation and consumer services.
The company was publicly listed on the Taiwan Stock Exchange (TAIEX) in
1977.
Shinkong Textile consists of two major divisions: Textile and Retail. The
textile division specializes in designing and fabrication of high quality
fabrics both in woven and knitting. Materials spans from all synthetic fibers
to organics fibers including nylon, polyester, wool, silk and cotton…etc.
The fabric collections are both stylish and functional. With its up to date
creations, Shinkong Textile has built a prestigious reputation as a trendsetting supplier among many world-renowned U.S. and European brands of
fashion, sports, and outdoor apparel.
The Retail Division focuses on licensing or distributing fine luxury brands
in the local market. ARTIFACTS is a multibrands store which carries world
class fashion designer brands and premium life style products. PGA TOUR
is a world known golf sports wear brand. These brands are represented
through major department stores and boutiques.
Shinkong Textile is committed to provide the best products and services to
its customers; it will continue to strive towards the ever transcending goal
of excellence.
www.sktextile.com.tw
22
Manufacturing
Founded in 1967, Shinkong Synthetic Fibers Corp. operates an extensive
production and marketing network in Taiwan, China, Thailand, and
Germany. Its product line covers synthetic fiber, plastics and optoelectronic
products, with an emphasis on polyester partially oriented yarn (POY),
raw polyester fiber, polyester fully oriented yarn (FOY), polyester staple
fiber, polyester textured yarn, industrial yarn, polyester chips, PET bottle
chips, PET bottles, pet bottles preform, engineering plastics, optical films,
polyester films and PET sheets and other products.
The company has steadily diversified from its original core business of
synthetic fibers into the optoelectronic products sector positioning itself
to become a leading supplier of high value-added electronics, automobile
and other optoelectronic products. It has also developed environmentally
friendly fibers, halogen-free engineering plastics, and titanium catalyst
PET bottle grade chips, and healthy, functional chemical fiber to become a
market-leading brand and supplier to major companies worldwide.
Shinkong Synthetic Fibers is committed to building its competitive position
in the high-tech fiber industry by sticking to its core values of integrity,
step-by-step progress, transparency and fairness, and teamwork based on
mutual trust.
Awards and Honors:
2013: Excellence in Energy Conservation Innovation Award from the Ministry of
Economic Affairs
2012: Taoyuan County 2012 Excellence in Corporate Green Procurement Award
2011: Taipei City Certification Mark for above Quota Employment of Persons
with Disabilities
2010: MOEA "Energy Conservation Award"
2009: "Industrial Excellence Award" from the MOEA
www.shinkong.com.tw
Manufacturing
23
Consumer Services
Founded as a provider of daily goods, Shin Kong Group has expanded
over the decades to become a fully diversified conglomerate meeting
the needs of life, from food, clothing and housing to transportation,
education and recreation. For instance, The Great Taipei Gas Corp.
and Shin Hai Gas Corp. use cutting-edge techniques and know-how
to provide safe, timely, convenient, and diversified services to their
customers. Shin Kong Chao Feng Ranch & Resort, located in scenic
Hualien, is the first recreational farm in eastern Taiwan, providing a
rustic recreational experience with agricultural, fishery, forestry, and
livestock attractions. Shin Kong Mitsukoshi Department Store is the
leading department store in Taiwan, providing a diverse and highquality shopping experience for consumers. Shin Kong Construction &
Development uses new construction techniques and materials to build
high-quality residential and office buildings that have improved living
standards and urban landscapes in Taiwan.
24
Consumer Services
Founded in 1964, the Great Taipei Gas Corp. serves more than 382,000
households in the Taipei City districts of Songshan, Xinyi, Daan, Datong,
Wanhua, Zhongzheng, and Zhongshan and the communities of Fuhua and
Minsheng in the Shilin District.
The company has adopted gas technology and equipment from Europe, the
United States, Japan and other advanced countries, as well as deploying
a Supervisory Control and Data Acquisition (SCADA) System to provide
customers with even greater safety and convenience. It has also installed
32 earthquake detectors and set up 10 emergency gas supply cut-off zones
that can automatically or remotely cut off gas supply and effectively prevent
or contain disasters. For business diversification, the company is also using
German technology to embed optical fibers inside gas pipelines and has
been licensed by the government to provide Category 1 telecommunication
circuit leasing services.
Planning for the future, The Great Taipei Gas will further promote the
diversified use of gas energy and expand the company's operations to
provide top-quality, safe and cost-effective services to the residents of
Taipei.
Awards and Honors:
2010~2013: OHSAS 18001 and TOSHMS certification by the Bureau of
Standards, Metrology and Inspection, Ministry of Economic Affairs
2013:
Excellence Award for the service industry group in the Top-50
Corporate Sustainability Report Award
2012:
ISO 9001 quality management system certification registered with
the Bureau of Standards, Metrology and Inspection, Ministry of
Economic Affairs
2003~2009: OHSAS 18001 certification (registered with DNV)
1993:
Council of Labor Affairs Five-Star Award for Safety and Health
www.taipeigas.com.tw
Consumer Services
25
Shin Hai Gas Corp.
Shin Hai Gas Corp. is a natural gas utility established in 1966. The company
is dedicated to providing customers with cost-effective, safe, convenient
and environmentally friendly gas supply under the guiding principle of
"absolute safety and satisfaction-guaranteed services." The company was
publicly listed on the Taiwan Stock Exchange (TAIEX) in April 1998.
Shin Hai Gas supplies piped natural gas along with gas line equipment
installation and maintenance services to about 280,000 households in the
New Taipei City districts of Sanchong, Banqiao and Xinzhuang. In addition,
the company has embedded fiber optic cable in its gas pipelines and
provides long distance land cable circuit and Category 1 telecommunication
circuit leasing services.
To ensure the stability of gas supply and enhance service quality, the
company built a delivery port at CPC Corporation's Wugu Gas Distribution
Station. It has also strengthened the earthquake resistance of its gas
pipelines and set up a Disaster Response Center to enhance emergency
response capabilities and reduce losses related to disasters and accidents.
Shin Hai Gas has also been actively laying gas pipelines to meet
growing user demand in New Taipei City, as well as accelerating pipeline
replacement in conjunction with sanitary sewer projects. The company is
also encouraging non-residential users to switch to natural gas for their
fuel needs, as well as introducing own-brand high-efficiency stoves for
customer purchase. In line with regulations in the Natural Gas Enterprise
Act, the company is promoting use of microcomputer gas meters. It also
is continuing to build a geographic information system (GIS), strengthen
pipe network monitoring and supply security, enhance service quality
through closer communication with customers, improve the company
website, establish an electronic billing system, and provide a more diverse
information platform.
Awards and Honors:
www.shinhaigas.com.tw
26
Consumer Services
2011: Received ISO 9001:2008 (CNS12681) quality management system
certification for natural gas supply and customer installation services.
1974
Shin Kong Chao Feng Co., Ltd. (previously known as China Chao Feng) was
established in 1974 in coordination with government policy to develop
eastern Taiwan. The 726-hectare site is located on reclaimed riverbed area
in the eastern Taiwan township of Fenglin, Hualien County. The site was
initially reclaimed with soil and gravel and enhanced with river silt, land
improvements, experimental planting and the development livestock to
create Taiwan's largest recreation farm.
The farm has resort style cabins, a self-developed hot spring spa, dairy farm,
petting zoo, ecological bird park, orchard, scenic lake area, and Harvest
Hall. Attractions at the farm include forest walks, animal feeding, cow
milking, and delicious cuisine made with local ingredients to satisfy body,
mind and taste buds and invite visitors to experience nature and the charms
of the countryside.
The completion of the new Fengping Bridge and future restoration of
the Linrong Railway Station will make transportation to the area more
convenient and remove the barrier of distance to enjoying the great
outdoors. Shin Kong Chao Feng Ranch & Resort plans in future to introduce
a whole new look and provide visitors with an even more comfortable
environment in which to fully appreciate the boundless scenic beauty of
nature.
Awards and Honors:
2010: Recreational Farm Service Quality Certification Mark
2009: Hot Spring Mark from the Tourism Bureau, Ministry of Transportation
and Communications and Hualien County Government (the first
company in eastern Taiwan to receive the mark)
2004: Rated as an outstanding recreational farm by the Taiwan Leisure
Agriculture Association
1993: Designated by the Council for Economic Planning and Development as
one of six major tourist attractions in eastern Taiwan
1990: Accredited by the Council of Agriculture as the first recreational farm in
eastern Taiwan
www.skcf.com.tw
Consumer Services
27
Shin Kong Mitsukoshi Department
Store Co., Ltd.
Shin Kong Mitsukoshi has upheld a business philosophy of "Customers
First Service with Heart." By providing a wide array of products, well-lit and
spacious shopping areas, and innovative and diversified services, we hope to
enhance quality of life for consumers and contribute to a vibrant cityscape.
Shin Kong Mitsukoshi opened its first store on Nanjing West Road in Taipei
in October 1991. In 2000, the company marked an important milestone
in large-scale retailing operations with the opening of its Zhonggang
store in Taichung. In June 2002, Shin Kong Mitsukoshi opened its Ximen
store in Tainan, bringing a whole new shopping experience to consumers
in southern Taiwan. Since 1997, the company has been expanding in
Taipei through the phased development of stores at Xinyi Place. The Xinyi
stores have shown Shin Kong Mitsukoshi's commitment to innovation
and provided customized shopping choices. Today, Shin Kong Mitsukoshi
operates 13 department stores throughout Taiwan, including branches in
Taipei, Hsinchu, Taoyuan, Taichung, Chiayi, Tainan and Kaohsiung.
In future, the company will continue to hold various art, cultural, and theme
activities to strengthen its cultural content and distinct brand.
Awards and Honors:
www.skm.com.tw
28
Consumer Services
2013: First place in the "Influential Brands Survey in the Department Store
Category" by MANAGER Today
2011: First place in the "Gold Medal Service Award" by CommonWealth
Magazine
2010: Winner of the Kaohsiung Landscape and Design Competition (Kaohsiung
Zuoying Branch) - Commercial Architecture Group Special Contribution
Prize
2009: First Place in the "Frontline Service Quality Survey" by Global Views
Monthly
2008: "Retailer Asia Pacific-Top 500 Awards" Bronze Award for the Taiwan Area
Shin Kong Construction &
Development Co., Ltd.
Shin Kong Construction & Development Co., Ltd. (SKCD) was established
in 1973. Based on the business philosophy of "people first, stability and
dependability, proactive innovation, and commitment to quality", the
company uses new construction techniques and materials to build highend residential and office buildings that have improved living standards and
urban landscapes in Taiwan.
Over the years, SKCD has focused on high-end residential, office and
commercial property leasing, sales, and construction management. The
company puts people first in every aspect of its business, from land
development, product positioning, planning and design to construction,
quality control and property handover. Developed with attention to care
and precision at every step, SKCD's projects have earned widespread acclaim
from the public.
In future, SKCD will continue to build on its record of quality, using new
innovative construction techniques, digital technology, and green energy
materials to create a healthy, safe, and comfortable living environment and
provide the public with high-quality buildings.
Consumer Services
29
Medical, Philanthropic
and Public Services
In the spirit of "giving back to society", Shin Kong Group has always been an
active sponsor and supporter of philanthropic activities. It founded Shin Kong
Wu Ho-Su Memorial Hospital to serve the public with top-notch medical
equipment, facilities, and professionals. It also founded Shin Kong Medical
Club (SKMC) to provide comprehensive services in preventive medicine. In
addition, the group established Shin Kong Shien Ya International Co., Ltd.,
combining healthcare and beauty care to provide complete skin care services.
Shin Kong Group has also set up various charitable foundations to serve the
elderly and children by providing scholarships and funding for philanthropic,
relief, art and cultural activities, as well as support for disadvantaged groups
as part of its commitment to the betterment of society.
30
Medical, Philanthropic and Public Services
ུӏኟЉτዃ
ีା୉ϵઊ
Mr. Ho-Su Wu, the founder of Shin Kong Group, believed that "hospitals are
a permanent cause and contribute perpetually to the well-being of mankind".
Chairman Eugene T.C. Wu turned this belief into a reality by joining the
resources of Shin Kong affiliates and the Wu family to plan and build Shin Kong
Wu Ho-Su Memorial Hospital, which officially opened on September 2, 1992.
Shin Kong Wu Ho-Su Memorial Hospital has 42 medical departments
and 918 beds. Patients can expect the best medical services in a friendly
"patient- centered" medical environment where care and quality come first
and the most advanced diagnostic equipment is used. For instance, the
hospital has 256-slice CT Scan for noninvasive coronary artery inspection. It
also has mPET/CT positron emission tomography scanners, 3.0T MRIs, and
helical tomography scanners that are designed both to prevent and treat
cardiovascular disease, cerebrovascular disease and cancer. These scanners
enable early diagnosis and treatment of heart, brain and tumor lesions so
that patients can remain healthy and maintain their quality of life. In 2011,
Shin Kong Hospital inaugurated the Sheng Shian Building to house a highend dental center and dialysis center. The hospital also added automated
equipment at its Pathology Lab and adopted a "real-time collection and
examination" policy to provide faster examination reports and improve the
time efficiency of medical care. Other enhancements include the installation
of a facility-wide wireless information network, including iPads for wards,
emergency care and mobile information working carts so that medical staff
can diagnose, treat and ensure the safety of patients at all times and places.
In 2014, the hospital expanded space for ophthalmology outpatient services
and inaugurated a Medical Cosmetic Center integrating the dermatology and
cosmetic surgery departments. The hospital's physician lineup was expanded
and service space was extended to the B2 level. The hospital also introduced
Taiwan's first 3D stereoscopic minimally invasive da Vinci Surgical System
robotic arm with fluorescence imaging, providing a new choice for surgical
treatment. In the area of international medical care, the hospital formed new
international linkages through its support in the establishment of a nutritional
health education demonstration center in Palau.
www.skh.org.tw
31
Shin Kong Wu Ho-Su Memorial Hospital was founded on the principle of
"giving back to society" and is dedicated to helping to meet the nation's
medical needs. It promotes and provides community, school, workplace
and senior care stations as well as other health promotion activities and
seminars in addition to in-hospital diagnosis and treatment services. The
hospital participates in community disease control and prevention screening,
consulting, and other services so that those in need can have access to
health services. It also provides community meal delivery services for the
economically disadvantaged, the sick, and elderly people that live alone and
cannot support themselves. In June 2014, the hospital introduced "attentive
medical care and home service." It also officially launched Taipei's first mobile
shower to provide disabled seniors with home bathing and medical services.
Shin Kong Wu Ho-Su Memorial Hospital has won a string of honors in recent
years. These include medical center accreditation by the Ministry of Health and
Welfare, the Symbol of National Quality (SNQ), assessment of qualification to
provide severe emergency medical services, quality certification as a Class-A
cancer treatment hospital, ISO 15189 medical laboratory accreditation, ISO
27001 information security certification, the Taipei City Department of Labor's
Happy Enterprise Award, and Taipei City's Outstanding Healthy Workplace and
senior-friendly health institution certification.
In 2012, Shin Kong Wu Ho-Su Memorial Hospital celebrated its 20th
anniversary. Going forward, the hospital will continue to improve the quality
of its medical care, serve the public welfare, and create the best possible
work environment. Its focus continues to be on providing a safe medical
environment where patients can enjoy peace of mind. Shin Kong Wu Ho-Su
Memorial Hospital's goal is to become Taiwan's most trusted medical center
where "professionalism, passion and service" are an essential part of its
mission to contribute to the nation's "health, hope and happiness".
Awards and Honors:
2013: Obtained certification for cosmetic surgery and optical and needle
injections (Medical Cosmetic Center at Health Management Department)
2013: Obtained the Symbol of National Quality and Health Check Quality
certifications (Health Management Center)
2013: Obtained the Symbol of National Quality certification (Early Treatment
Home Nursing Care Team)
2013: Passed certification as a senior-friendly health care institution
2012: Passed the Symbol of National Quality certification (Blood Purification
Center and Tumor Therapy Department)
2012: Passed the 2012 Medical Center Hospital and Teaching Hospital certification
32
Shin Kong Medical Club (SKMC) was founded in June 2004 to meet the
growing medical needs in Taiwan's aging society through a tailored,
membership-based service model.
SKMC provides members with professional health examination, health
consultation, and health management supported by Shin Kong Wu HoSu Memorial Hospital's formidable medical team and high-tech medical
instruments. The core club services include health, recreation, beauty and
life enhancement. The club regularly organizes domestic and overseas
fitness tours, medical workshops, and water aerobics activities, as well as
provides SKSY beauty products to create total health management solutions
for members' physical and mental well-being.
SKMC's integrated preventative medical services, health management
recreational travel, beauty and fitness-building activities and comprehensive
planning help members stay healthy and enjoy longer, happier and more
fulfilling lives.
goo.gl/xJNBzP
33
Shin Kong Shien Ya International Co.,
Ltd.
Shin Kong Shien Ya International Co., Ltd. (SKSY) was established in 2005
to help customers maintain youthful and healthy skin. With a focus on
attentive service and customer care, SKSY fully integrates healthcare and
aesthetic expertise to revitalize one's natural beauty. Shien Ya's line of highquality skincare products is specially designed for Asian climates, providing
high-class skin treatment at a reasonable price.
SKSY has also partnered with French and Italian companies to develop
a diverse line of natural and effective skincare products, tapping over a
century of European experience in this field. These products have been
certified by professional dermatologists and are exclusively used at the Shin
Kong Cosmetic Center. They are made with micro-production technology
that uses skin-friendly ingredients, which can easily be absorbed by the
skin and provide top-quality comprehensive care, from skin protection,
whitening, and anti-oxidizing to anti-wrinkle and sun protection.
www.sksy.com.tw
34
Shin Kong Life Insurance Scholarship
Foundation
Born in a poor family, the founder of Shin Kong Group, Mr. Ho-Su Wu, had
to overcome great hardships to gain an education. Even after becoming
a successful businessman, Mr. Wu remained committed to learning and
constant self-development. He also deeply appreciated the importance of a
sound education. In order to help more students achieve their educational
goals, Mr. Wu created the Shin Kong Life Insurance Scholarship Foundation
in 1973, marking the 10th anniversary of Shin Kong Life. The foundation
currently has an endowment of NT$55 million.
The foundation annually presents scholarship to high school and university
(including post-graduate school) students of high academic achievement
and upstanding character. It accepts applications at regular times each
year through an automated online system. The scholarship winners are
announced on the foundation website, and ceremonies are held to present
the scholarship awards. Over the past nearly 40 years, the foundation has
helped thousands of students to realize their educational dreams.
www.sklsf.org
35
Shin Kong Life Foundation (SKLF) was established in 1983 to provide and
support philanthropic and public service programs in the spirit of giving
back to society and innovation, as embodied by Shin Kong group founder
Wu Ho-Su. In addition to traditional disaster relief, the foundation works
with non-profit organizations (NPOs) in three major strategic development
areas: oral history, women's health, and aboriginal education.
The foundation's oral history work includes the History Alive and Legacy Art
Works programs, which invite seniors to recount their life stories and values
through the media of performance and visual art. The women's health program
involves long-term support for breast cancer prevention and the promotion
of correct cancer prevention concepts through seminars and coupons for
free breast ultrasound health examinations provided by Shin Kong Wu Ho-Su
Memorial Hospital. In the area of aboriginal education, the foundation's main
involvement is through sponsorship of supplementary classes and aftercare
programs in the townships of Xinguang and Zhudong. In celebration of the
foundation's 30th anniversary, SKLF has expanded its "Town & Country Pen Pal
Program," inviting people to serve as volunteer pen pals and provide substantive
support for the development of disadvantaged children in remote townships.
In addition, Shin Kong Volunteer Club recruits company volunteers to meet the
human resource needs for the activities of social welfare organizations.
The foundation takes full advantage of the resources of the Shin Kong
Group and seeks strategic partners in the non-profit sector to develop
programs meeting the needs of society. Through systematic performance
evaluations, it aims to maximize the benefits of these programs to prevent
and resolve societal problems.
Awards and Honors:
www.sklf.org.tw
36
2013: Third Place in the Double Ninth Festival Intergenerational Show Contest.
2011: Honorable Mention in the 2011 "Parents' Heart, Intergenerational Feelings"
National Theater Competition in the Elementary School Category.
2010: Winner of the Council for Cultural Affairs' 10th Annual Arts and Business
Awards "Silver Award."
2006: Winner of the Sixth Annual National Public Service Award.
On September 21, 1974, when Madam Lin, mother of Shin Kong Group
founder Mr. Ho-Su Wu, celebrated her 90th birthday, Shin Kong used NT$5
million saved from the birthday celebration to establish the Shin Kong Wu
Foundation for promoting charities.
Services provided by the foundation include elderly and community services
and services for disadvantaged groups. In recent years, the foundation
has regularly sponsored activities such as community classes, the "Life
is Beautiful" seminar series and community libraries. It has also joined
business, government and private organization resources to advocated for
depression screening, suicide prevention and care for seniors living alone,
care for children and adolescents (including a year-end gift program for
orphanages and supplementary classes for children from disadvantaged
families), and family caregiver outreach. Over the years, the foundation has
been active in public service activities that embody Shin Kong Group's spirit
of "giving back to society". In the years ahead, the foundation will continue
to serve and contribute to the betterment of society based on the existing
resources.
Awards and Honors:
1998: Winner of the bronze medal in the First Wen Hsin Award
www.skwf.org.tw
37
Shin Kong Wu Ho-Su Rescue
Foundation
Shin Kong Wu Ho-Su Rescue Foundation was established on October 11,
1990, in memory of Mr. Wu Ho-Su's ardent spirit of public service. Endowed
with funds saved from the funeral of Mr. Wu along with condolence money
given at the funeral, the foundation is committed to giving back to society
and serving the public. It provides medical and emergency relief funds for
the underprivileged and promotes first-aid skills, such as CPR, basic wound
treatment, and basic life-saving skills, at campuses and communities. It
also promotes and sponsors various philanthropic activities and disaster
relief programs, such as care for the handicapped, homeless and live-alone
seniors and disaster relief after Typhoon Morakot.
The foundation will continue to provide relief to help families weather
emergencies and to promote first-aid courses so that more people will have
the skills to provide life-saving help in emergency situations. The foundation
will also continue to support philanthropic activities and disaster relief
programs to help the disadvantaged and reduce disaster-related injuries.
www.skwf.org.tw
38
Shin Kong Wu Ho-Su Culture and
Education Foundation
Shin Kong Wu Ho-Su Culture and Education Foundation was founded in
1998 to enhance quality of life, promote culture and social education, and
foster outstanding talent.
The foundation provides sponsorship to student associations and
other groups for the arrangement of art and cultural exhibitions and
performances, as well as healthy leisure and recreational activities with
educational value. Supported activities include community art tours and the
"Life is Beautiful" seminar series. SKLF has also brought together business,
government and private sector resources to arrange cultural, educational,
and sport charity public service activities, such as musical performance
tours to remote townships, youth theater festivals, and an international a
cappella festival. In recognition of its achievements, the foundation was
awarded the bronze medal in the Wen Hsin Award in 2006.
In future, the foundation will continue to support events that elevate the
quality of art exhibitions and performances and cultivate artistic talent
in Taiwan. It will also sponsor cultural activities, promote educational
development, and organize cultural and educational activities to bring the
arts deeply into daily life and improve the quality of life in Taiwan.
Awards and Honors:
2012: Ministry of Education's "Social Education Civic Service Award"
2006: Winner of the bronze medal in the Eighth "Wen Hsin Award"
www.skwf.org.tw
39
The Shin Kong Bank Education Foundation (SKBF) was established in 1998
as the Shin Kong Commercial Bank Education Foundation and gained its
present name on November 28, 2006. The foundation's mission is to study
domestic and foreign financial scholarship, develop community scholarship
and education, and provide grants for social education and public welfare.
In recent years, the foundation has focused on sponsoring and organizing
art and cultural activities and outreach activities for children in remote
townships to promote education and upgrade social education. Such
involvements include sponsorship of the Shin Kong National Children's
Drawing Contest, outreach activities for students at the remotely located
Liugui Elementary School, and sports activities.
Looking ahead, the foundation will continue to fulfill its mission by
promoting related public welfare and educational activities, actively
sponsoring or participating in social education and recreational activities,
and providing grants for social education and public welfare. It will also
partner with education, social enterprises and other charitable organizations
to jointly promote educational activities and raise the level of social
education.
40
Appendix
Shin Kong Group Financial Highlights
Title
Unit : NT$ millions
As of Dec. 31, 2013
2013 Operating Revenue
2013 Capitalization
2013 Total Assets
93,288.17
2,535,233.40
*147,996.74
55,407.52
1,804,636.66
245,461.92
2,191.90
4,754.11
1,611.79
26,197.53
693,243.96
12,440.71
400.00
646.78
200.65
3.00
10.25
9.85
550.00
571.00
14.97
3,159.63
25,218.98
10,049.69
3,798.55
14,979.92
7,516.43
430.00
1,140.22
920.12
3,000.41
10,115.66
850.67
17,604.84
12,3929.45
24,192.55
5,163.58
13,952.74
5,351.45
Shin Kong Life Real Estate Service Company
2013 total net income
and gains
Appendix
41
Appendix
Shin Kong Group Financial Highlights
Title
Unit : NT$ millions
As of Dec. 31, 2013
2013 Total Assets
1,603.49
4,111.19
2,562.94
90.00
1,629.06
233.44
12,459.38
55,782.28
71,879,70
195.00
1,836.79
9.38
1,862.59
13,493.28
6,313.17
10.00
71.62
21.49
Shin Hai Gas Corp.
Shin Kong Group Foundation Endowment
42
2013 Operating Revenue
2013 Capitalization
2013 total net income
and gains
Unit : NT$ millions
As of Dec. 31, 2013
Endowment
55.00
Endowment
100.00
Endowment
88.88
Shin Kong Wu Ho-Su Rescue Foundation
Endowment
40.77
Endowment
197.45
Endowment
72.00
Appendix
38F., No. 66, Sec. 1, Chung-Hsiao W. Rd., Taipei, Taiwan (Shin Kong Life Tower)
Website: www.skfh.com.tw
No. 66, Sec. 1, Chung-Hsiao W. Rd., Taipei, Taiwan (Shin Kong Life Tower)
Website: www.skl.com.tw
Tel: +886-2-2389-5858
Fax: +886-2-2389-2868
E-mail: ir@skfh.com.tw
Tel: +886-2-2389-5858
Fax: +886-2-2375-8688
E-mail: skl080@skl.com.tw
Tel: +86-10-5921-6666
6th & 8th Floor, East Tower, Twin Towers B-12 Jianguomenwai Avenue Chaoyang District, Beijing Fax: +86-10-5921-6777
Website: www.skl-hna.com
5F., No. 36, Songren Rd., Taipei, Taiwan
Website: www.skbank.com.tw
Tel: +886-2-8758-7288
Fax: +886-2-8789-5600
E-mail: master@skbank.com.tw
Tel: +886-2-2507-1123
12F., No. 123, Sec. 2, Nanjing E. Rd., Taipei, Taiwan (Shin Kong Life Nanjing Building) Fax: +886-2-2507-7600
E-mail: service@mail.skit.com.tw
Website: www.skit.com.tw
19F., 66, Sec. 1, Chung-Hsiao W. Rd., Taipei, Taiwan (Shin Kong Life Tower)
Website: www.skib.com.tw
13, Sec. 2, Chien Kuo N. Rd., Taipei, Taiwan (Shinkong Insurance Building)
Website: www.skinsurance.com.tw
No. 128, Sing-ai Rd., Neihu District, Taipei , Taiwan
Website: www.sks.com.tw
Tel: +886-2-2389-5858
Fax: +886-2-2371-9814
E-mail: skluu0@skl.com.tw
Tel: +886-2-2389-5858
Fax: +886-2-2389-2868
Tel: +886-2-2507-5335
Fax: +886-2-2504-6312
E-mail: shnkonga@skinsurance.com.tw
Tel: +886-2-7719-9888
Fax: +886-2-2796-8899
E-mail: service@sks.com.tw
Tel: +886-2-2502-1363
E-mail: skcs02@skhb.com.tw
Website: www.skhb.com.tw
Tel: +886-2-2507-1251
E-mail: marketing@sktextile.com.tw
Website: www.sktextile.com.tw
Tel: +886-2-2507-1251
E-mail: ssfc@shinkong.com.tw
Website: www.shinkong.com.tw
Appendix
43
Appendix
No. 35, Lane 11, Kwangfu N. Rd., Taipei, Taiwan (Taipei Gas Tower)
Website: www.taipeigas.com.tw
Shin Hai Gas Corp.
No.52, Sec. 1, Lixing Rd., Sanchong Dist., New Taipei City 241, Taiwan (Shin Hai Gas Building)
Website: www.shinhaigas.com.tw
No. 31F., No. 66, Sec. 1, Chung-Hsiao W. Rd., Taipei, Taiwan (Shin Kong Life Tower)
Website: www.skcf.com.tw
No. 19, Songgao Rd., Taipei, Taiwan
Website: www.skm.com.tw
Tel: +886-2-2768-4999
Fax: +886-2-2768-7522
E-mail: d1@ taipeigas.com.tw
Tel: +886-2-2982-1131
Fax: +886-2-2984-6593
E-mail: data@shinhaigas.com.tw
Tel: +886-2-2314-8190
Fax: +886-2-2375-8797
E-mail: service@mail.skcf.com.tw
Tel: +886-2-8789-5599
Fax: +886-2-8789-8868
E-mail: service@skm.com.tw
Tel: +886-2-2506-3023
E-mail: eric@skcd.com.tw
No. 95, Wen Chang Rd., Shihlin, Taipei, Taiwan
Website: www.skh.org.tw
B3F., SKMC, No. 95, Wenchang Rd., Shilin Dist., Taipei City
Website: goo.gl/xJNBzP
Shin Kong Shien Ya International Co., Ltd.
5F., No. 35, Lane 11, Kwangfu N. Rd., Taipei, Taiwan (Taipei Gas Tower)
Website: www.sksy.com.tw
Website: www.sklsf.org
Website: www.sklf.org.tw
Tel: +886-2-2833-2211
Fax: +886-2-2833-1111
E-mail: g000@ms.skh.org.tw
Tel: +886-2-2833-2211 ext.2860/2861
Fax: +886-2-2838-9381
E-mail: skmc@ms.skh.org.tw
Tel: +886-2-2747-6188
Fax: +886-2-2745-7280
Tel: +886-2-2389-5858
Fax: +886-2-2375-8849
E-mail: skl1f0@skl.com.tw
Tel: +886-2-2389-5858
Fax: +886-2-2311-4521
E-mail: sklf@skl.com.tw
Shin Kong Wu Foundation／Shin Kong Wu Ho-Su Rescue Foundation
13F., No. 35, Lane 11, Kwangfu N. Rd., Taipei, Taiwan (Taipei Gas Tower)
Website: www.skwf.org.tw
Tel: +886-2-2769-0515
Fax: +886-2-2747-1202
E-mail: skwf@skwf.org.tw
Tel: +886-2-2389-5858
Fax: +886-2-2389-2868
E-mail: chchliu@skfh.com.tw
44
Appendix
● All
pages of the book are printed on papers certified by Forest Stewardship Council (FSC)
with eco-friendly soybean-based ink.

Shin Kong Affiliates

Transcription

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