The Sprinter - Rossetts Commercials

The Sprinter
Dropside and chassis cab
Contents
Sprinter Dropside and chassis
Dropside with standard cab
Dropside with crewcab
Chassis/Industry expertise/
Body and conversion solutions
4
6
8
10
Interior
Comfort and functionality
12
12
Technology
Engines and running gear
BlueEFFICIENCY
All-wheel drive
14
14
16
18
Safety
20
Equipment
Standard and optional equipment
Genuine accessories
Paintwork
22
22
27
29
Technical data
Engine data and model range
Fuel consumption and
CO2 emissions
Weights
Dimensions
30
30
Glossary
Services
Test drive
44
46
50
34
36
40
The new Sprinter.
Every inch the
consummate professional
No one knows more about your job than you do, which is
why we offer you a whole range of choices where the Sprinter
dropside is concerned. With three wheelbases, two cab
variants and eight different platform variants, it is the ideal
vehicle for virtually any transport task. Several engines,
designed to meet a variety of needs and the broad range of
optional equipment make for a whole variety of configuration options.
The Sprinter combines its many practical talents with
impressive performance in the important disciplines economy and sustainability. The state-of-the-art CDI engines
and the optional BlueEFFICIENCY package guarantee a
significant fuel consumption reduction and lower CO2
emissions. Look forward to a professional partner: your
Mercedes-Benz Sprinter.
Sprinter Dropside and chassis
5
All you need to make the job easier
The Sprinter Dropside is extremely versatile, making it just
the ticket for the many different tasks you have to perform
each day. Its comfortable interior, including plenty of room
to move for up to three people in the standard cab, and cargo
areas from up to 9.2 m2, make the job so much easier.
Not least because the Sprinter’s cargo area can take two
Euro pallets or even two industrial pallets side by side. Payloads of up to 2495 kg allow optimum use of the various
dropside bodies. The Sprinter’s robust cargo area provides
plenty of space for accommodating materials and tools.
The side boards and tailboard can be folded to afford access
to the dropside from three sides. And the fact that the side
boards can be folded down fully, coupled with the low loading
sill, makes loading the vehicle much easier.
▸ 3 wheelbase lengths, 4 platform lengths
▸ 4 standard weight variants: Up to 5.0 t
▸ Payload from 800 to 2495 kg
▸ Platform length of up to 4.30 m with standard cab
▸ Platform widths of 2.03 and 2.13 m allow 2 Euro pallets
or even 2 industrial pallets to be loaded side by side
▸ Cargo area of up to 9.2 m2 with standard cab
▸ Dropside body featuring aluminium side boards and
tail boards
▸ Side board/tailboard height 400 mm
▸ Sides of platform wood floor reinforced with metal rails
▸ Robust, hardwearing, non-slip floor with
textured surface
▸ Load-securing rings as standard; tensioning straps
available as an option
▸ Folding step on the inside of the platform tailboard
▸ Easy handling and tremendous ease of loading
Fast and easy loading and unloading thanks to low loading height and practical equipment
Sprinter | Dropside with standard cab
7
Seven in one go: the crewcab
If teamwork is called for, the ideal solution is the Sprinter
with crewcab: with space for up to 7, including the driver,
and a payload of up to 2360 kg, it offers a high degree of
practicality, flexibility and cost-effectiveness. And the best
of it all: as four doors and central locking are standard
features, there’s plenty of comfort on board too.
With its generous 4-person rear bench seat and passenger
seat, the Sprinter with crewcab is ideal for transporting
the combination of materials and manpower required in
many sectors. Which makes it perfect for municipal workers,
landscape gardening firms and the building materials
industry.
▸ Room for up to 7 people
▸ Dual passenger seat with stowage compartment, under
seat cushion and integral folding table in backrest
▸ Folding 4-person bench seat with stowage compartment
▸ Four doors as standard for easier access and exit
▸ Central locking as standard
▸ 4 platform lengths up to 3.60 m
▸ Cargo area up to 7.7 m2
▸ Payload up to 2360 kg
Dual passenger seat creates a spacious cab for up to 7 people
Generous stowage compartment under 4-person rear bench seat
Standard on all seats: three-point seat belts and 2-way head restraints
Sprinter | Dropside with crewcab
9
Something to build on: the Sprinter chassis
The Sprinter chassis serves as a basis for all manner of body types1. The Sprinter can be equipped with a fuel-saving, aerodynamic integral box body, used as a refrigerated or deep-freeze vehicle, or converted into a three-way tipper, to name but a few examples
Individuality as a principle. An important part of any professional partnership is recognising your partner’s needs.
This is why we at Mercedes-Benz look very closely at the
wishes and requirements of our customers. One of the key
requirements is the ability to adapt a vehicle to a highly individual application profile. Right from the start, Mercedes-Benz
vans are developed with this aspect firmly in mind.
Three wheelbase lengths and a payload of up to 2885 kg in
each case provide a solid basis for an extremely wide range
of industries and requirements.
▸ Robust frame with high load-bearing capacity
▸ Crewcab available as an option
▸ Pre-installation for a three-way tipper available as
an option
Custom-designed solutions from qualified partners. Bodybuilders are key partners when it comes to providing individual industry solutions. Here too, quality is the highest
precept for us. This is why Mercedes-Benz co-operates
closely and intensively with selected bodybuilders and offers
them comprehensive support. This philosophy has numerous advantages for customers, by combining our know-how
with the know-how of the bodybuilders, we are able to provide an extremely wide range of body types of a very high
quality, from vehicles for the construction industry and
the trades to box-body vans and refrigerated vehicles as well
as vehicles for the police and rescue ser- vices. Public
authorities, in particular, appreciate our industry solutions
on account of attributes such as longevity and reliability.
A further plus point is the fact that our cooperation with
bodybuilders also extends to service and repairs. Your
Mercedes-Benz van dealer will be glad to help you find just
the body type you need.
1
The vehicles and chassis shown here are examples of body and conversion solutions. Some
of them are available ex factory or only directly from the bodybuilder. The body and conversion
solutions available vary from country to country
Sprinter | Chassis/Industry expertise/Body and conversion solutions
11
Give yourself
a comfortable lead
The conditions under which you have to operate your vehicle
are tough and unforgiving and they’re not getting any
easier. At least the Sprinter can help. It sets standards by
providing outstanding driving and operating comfort,
plenty of space and even more intelligent ideas. The interior
scales new heights in terms of design, material selection
and ergonomic quality. Then there is the wide range of practical and innovative equipment from which you can
choose the elements you need. After all, you’re in the driving seat.
▸ A generous amount of space for all occupants
▸ Numerous stowage facilities offer plenty of handy
storage space (e.g. compartment above the windscreen
as standard)
▸ Several cup holders and 2 bottle holders
(1.5-litre bottles)
▸ Ergonomically shaped seats with optimised seat design
▸ Driver’s seat with wide adjustment range
▸ Dual passenger seat with stowage compartment under
seat cushion and integral folding table in backrest
▸ Low interior noise level
▸ Steering wheel adjustable for height and reach available
as an option
▸ Multifunction steering wheel with trip computer as
standard
▸ Power windows for driver and passenger
▸ Cruise control with activatable SPEEDTRONIC speed
limiter as standard
▸ Powerful heating and ventilation system
▸ Latest-generation radios offering the right solution for
every need
▸ Bluetooth hands-free system and universal interface
for mobile devices – e.g. mobile navigation systems,
smartphones and MP3 players
▸ Central locking with radio remote control as standard
Man-made-leather upholstery. The optional black man-made-leather
The handy gearshift integrated on the dashboard allows easy through-cab access
Dual Passenger seat with folding table
upholstery is particularly easy to care for. The breathable Lima fabric cover
in black is provided as standard (large image on left)
Interior | Comfort and functionality
13
Image shows an OM 651 4-cylinder CDI diesel engine
The Sprinter is impressive on the road.
And on the balance sheet, too
Economical engines
High quality standards and solid resale values contribute
to the overall cost-effectiveness of the Sprinter, as do its
highly sophisticated engines. When equipped with the
advanced OM 651 4-cylinder CDI diesel engine, available
with a choice of three power outputs, or the supremely
confident OM 642 V6 CDI diesel engine, the Sprinter sets
standards in terms of economic efficiency and futurecompatibility. If the van is registered as a commercial vehicle,
all four CDI diesel engines meet the requirements of the
Euro V emission standard and consume far less fuel than
the previous engines with a corresponding reduction in
exhaust gas emissions. In addition to this, the CDI diesel
engines can also be made to comply with the EEV
(Enhanced Environmentally Friendly Vehicle) standard –
currently Europeʼs most stringent emission standard –
if requested by the customer. These vehicles ensure extremely
low emissions of particulate matter, for example as well
as displaying these attributes, the Sprinterʼs engines are also
impressively quiet – thanks to effective noise insulation
which ensures a pleasant sound level in the interior.
Fuel-saving transmission. The innovative ECO Gear 6-speed
manual transmission is the ideal partner for the Sprinterʼs
diesel engines. Thanks to a wider gear ratio spread, a wider
overall gear ratio and the reduction in the engine speed
level, it reduces combined fuel consumption substantially
compared to the former Euro IV CDI diesel engines.
▸ Economical 4-cylinder CDI diesel engine with a choice
of 3 power outputs
▸ CDI diesel engines with diesel particulate filter as
standard
▸ Consumption-reducing ECO Gear 6-speed manual
transmission for all CDI diesel engines
▸ New consumption-optimised 7G-TRONIC 7-speed
automatic transmission1 optionally available for all
CDI engines
▸ Start-off Assist as standard for vehicles with automatic
transmission, optional for vehicles with manual
transmission
▸ Diverse variants with gas drive systems: Sprinter NGT
(Natural Gas Technology) with bivalent natural gas/
petrol drive
▸ The ASSYST service computer allows flexible, applicationoriented oil change intervals and therefore helps to
reduce maintenance costs
1
Expected to be available from 1st quarter 2012. Until replacement the 5-speed automatic
transmission will be delivered
Technology | Engines and running gear
15
BlueEFFICIENCY
Fast forward to viable efficiency
From 34.9 mpg. The Sprinter with BlueEFFICIENCY
package1, 2. We aim to ensure your mobility as economically
and sustainably as possible for the future. Under the term
BlueEFFICIENCY we group together all the innovations that
help make this objective possible: intelligently combined
measures for reducing fuel consumption and CO2 emissions.
The Sprinter with BlueEFFICIENCY package1, 2 proves how
well this works. In particular in urban distribution transport,
interaction of the ECO start-stop function3 with a thrifty
diesel engine and further components ensures a substantial
drop in fuel consumption and emissions compared with
the CDI diesel engines without efficiency package. In its
most frugal version4, the Sprinter impresses with a consumption of just 34.9 mpg. The efficiency package is available
for all variants of the Sprinter dropside chassis with a CDI
diesel engine.
16
Technology | BlueEFFICIENCY
Innovative Natural Gas Technology. In the Sprinter with
Natural Gas Technology with bivalent natural gas and petrol
drive the range can be increased without any problem by
simply switching to operation with petrol. In the monovalent
variant, which is certified according to emission standard
EEV, the Sprinter NGT acts as a pure natural gas vehicle. The
petrol in the tank of reduced size (less than 15 l) is only
used to start off and as an emergency reserve.
Components of the BlueEFFICIENCY package1, 2
for Sprinter dropside and chassis
▸ OM 651 diesel engine (Euro V) or OM 642 diesel engine (Euro V)
▸ ECO start/stop function3
▸ ECO power-steering pump
▸ Electrically controlled fuel pump
▸ Shift point recommendation
▸ Rolling resistance optimised tyres5
▸ Alternator management
▸ Battery management
▸ In-engine measures
The efficiency package with automatic transmission and 4x2 drive will not be available until
the introduction of the new 7G-TRONIC 7-speed automatic transmission (expected to be available
from first quarter of 2012)
2 Shift point recommendation, battery management and in-engine measures are standard, all other
components are optional equipment
3 Not in conjunction with automatic transmission
4 In conjunction with standard manual transmission and an optional rear-axle transmission ratio
of 3.962
5 If available for the respective model, otherwise standard tyres
1
Four good reasons for driving your business forwards
The Sprinter with all-wheel drive1
If you also need to go off-road with your Sprinter or are often
faced with tough operating conditions, we recommend
the Sprinter 4x4 models. They truly excels under poor road
and weather conditions with its combination of increased
traction, enhanced directional stability and road holding and
latest-generation ESP. The engageable all-wheel drive1
transfers the engine power to all four wheels simultaneously,
splitting it 35 : 65 between the front and rear axles. It uses
gear reduction to extend the range of application possibilities on difficult terrain and further improve starting
performance.
One of the outstanding features of the Sprinter’s all-wheeldrive system1 is the absence of mechanical differential
locks. In their place is the much lighter 4ETS Electronic
Traction System, which, being fully automatic relieves
the strain on the driver. It engages when one or more wheels
start to spin, braking the spinning wheels individually
and increasing the drive torque at the wheels which still
offer sufficient grip.
1
Available for selected variants. For availability by model, please see the tables on pages 30–33
The all-wheel drive operates even more effectively because the Electronic Traction System 4ETS is integrated in the Sprinter’s standard-fit ESP
Technology | All-wheel drive
19
Your safety is a precious commodity
The figure on page 21 (left) shows various airbags at their maximum deployment for illustrative purposes only
There’s no such thing as too much safety. That’s why we’ve
made every effort to ensure that the Sprinter offers the
driver, passengers and other road users the highest possible
degree of protection. A prime example of this is the
ADAPTIVE ESP Electronic Stability Program which, for the
first time, takes account of the vehicle load – one of the
key influencing factors. As the vehicle load can vary during
the course of a trip, sensors determine the current level,
thus enabling ADAPTIVE ESP to perform its precisely
measured, stabilising interventions.
In order to increase handling safety when towing a trailer, we
have now extended the range of ADAPTIVE ESP functions
for the Sprinter to include ESP Trailer Stability Assist.
If the trailer starts to fishtail, the new system counteracts
these movements, helping the driver stabilise the vehicle/
trailer combination. ESP Trailer Stability Assist is activated
automatically if a trailer coupling is fitted ex factory.
It can also be activated subsequently by your Mercedes-Benz
dealer if a trailer coupling is retrofitted.
▸ ADAPTIVE ESP Electronic Stability Programme in
conjunction with anti-lock brake system (ABS),
acceleration skid control (ASR), Electronic Brake Force
Distribution (EBD), Brake Assist (BAS) and ESP
trailer stabilisation
▸ Very good crash performance
▸ Front airbag for the driver as standard
▸ Optional front airbag for the passenger, both for the
single seat and the twin seat, as well as windowbags
and thorax bags for the driver and passenger
▸ Three-point seat belts on all seats
▸ Head restraints with 2-way adjustment standard on
all seats; 4-way adjustment optionally available
▸ Hydraulic braking system
▸ Adaptive brake lights as standard
▸ Both exterior mirrors have integrated additional
wide-angle mirrors
▸ Optional bi-xenon headlamps with Add-Light System
and cornering light function
▸ Rain sensor with Headlamp Assist as an option
▸ Bulb failure indicator
▸ Load-securing rings with increased load rating;
tensioning straps available as an option
▸ Central locking with radio remote control and enhanced
protection from theft; anti-theft alarm system with
interior monitoring and tow-away protection available
as an option
▸ Optional tyre pressure monitoring system
(not available with twin tyres)
Safety
21
Make your life a little easier
The Sprinter offers a wide range of standard and optional equipment
features to help make life on the road a whole lot safer and more pleasant.
Why not start compiling your wish list right away?
○ Armrests for driver and passenger. The angle-
○ Comfort seats. Take a seat: comfort seats with
○ Steering wheel adjustable for height and angle.
adjustable armrests enhance comfort and relaxation,
adjustable seat cushion angle and other adjustment
The wide adjustment range ensures that drivers of
particularly on long journeys
options plus manual lumbar support
different sizes quickly find a seating position to suit
them
● Standard equipment ○ Optional equipment
● Front airbag1 for driver. When combined with
a fastened seat belt, the front airbag for the driver
increases the level of occupant protection in the
event of a severe frontal collision
○ Audio 20 radio. Radio with dual tuner, CD
○ Front airbag1 for passenger. A front airbag for
player with MP3 capability, Bluetooth interface2
the passenger (including for the dual passenger seat)
○ Lockable glove compartment. The lockable and
is available as an optional extra
illuminated glove compartment provides plenty
○ Two-way loudspeakers at front. Two lower mid-
of space for the safe stowage of documents and
range speakers, two tweeters and a separate centre
personal items
speaker ensure outstanding sound quality in the cab
with hands-free function, telephone keypad
2
1
The picture shows simulated front airbag activation
(maximum deployment) – for illustrative purposes only
● Generous stowage facilities. The spacious
○ Hinged lid for stowage compartment. The stowage
○ COMAND APS control and display system.
compartments in the interior panelling on the driver
compartment with hinged lid allows items such as
High-performance multimedia system with fast hard-
and passenger door provide plenty of space for a
a laptops, personal articles or freight papers to be
disc navigation for the digitised areas of Europe.
1.5-litre bottle. These generous compartments are
stowed safely out of sight. Once opened, the hinged
16.5-cm TFT colour display, high-resolution map
complemented by several other stowage facilities
lid is held in its end position, making it easier to use
display, Traffic Message Channel (TMC), DVD video/
in the cockpit, including several cup holders and
audio, 4 GB memory for MP3 files, Bluetooth
a practical compartment above the windscreen
interface2 with hands-free function
2
Our telephony and multimedia web page gives you detailed information and useful instructions regarding the Bluetooth compatibility of your devices: www.mercedes-benz.com/connectivity
Our telephony and multimedia web special gives you detailed
information and useful instructions regarding the Bluetooth
compatibility of your devices: www.mbvans.co.uk
Equipment | Standard and optional equipment
23
○ ASSYST service computer. The optional ASSYST
service computer allows flexible, application-dependent oil change intervals of up to 50,000 km in the
case of the diesel models (petrol models: 40,000 km)
○ Hot-water auxiliary heater with timer. This system
or every two years at the latest. With the ASSYST
can be used both as a programmable auxiliary heater
● Stowage space beneath the rear bench seat
service computer on board, maintenance intervals
and as a heater booster, for example for faster
(crewcab). There is a spacious stowage compartment
are up to 100,000 km (diesel models) or 80,000 km
de-icing of windows and for pre-heating the interior.
beneath the 4-person rear bench seat in the crew-
● Crewcab with four entrance doors. Ensures
(petrol models), depending on application
Also optionally available with radio remote control
cab – ideal for storing long, bulky objects
easy entry and exit
○ FleetBoard product range. Vehicle computer
● Crewcab (interior appointments). Offers plenty
● Interior trim. The roof is lined in fibre matting.
○ Ladder rack behind the cab or at the end of the
TiiRec creates the conditions for the use of the inno-
of space, safety and comfort for up to 7 people,
The rear doors of the crewcab feature vent windows
platform. Can be used to secure long objects in
vative Vehicle management and Time management
including the driver. With 4-person rear bench seat
as standard
place, making additional use of the platform area.
telematics services (further information on page 45
and dual passenger seat as standard, three-point
If the ladder rack is mounted behind the cab,
and at www.fleetboard.com). As a retrofit for the
seat belts and 2-way head restraints on all seats
it also helps protect the cab from damage
application Logistics management, the hand-held
DispoPilot.mobile and the DispoPilot.guide are
available from your Mercedes-Benz dealer or directly
from FleetBoard
● Standard equipment ○ Optional equipment
24
Equipment | Standard and optional equipment
○ Aerial for GSM, GPS and UMTS network. The aerial,
○ Super-single tyres. The super-single tyres, available
with a screw-in rod, allows reception of radio,
for the Sprinter chassis with a perm. GVW of 4.6 t
telephone and navigation signals. Also suitable for
in place of twin tyres, create more space for special-
○ Front mud flaps. Help keep the vehicle clean and
The corrosion-free locks make it easier to fold down
retrofitted navigation and telematics systems
purpose bodies between the wheels
improve visibility for vehicles following behind
the side boards and tailboard
● Metal step. Attached to the inner wall of the
● Free-moving side-board and tailboard locks.
● Side underride guard. The sturdy tubular steel
○ Full wheel covers. As well as looking good, the
○ Bi-xenon headlamps with Add-Light system and
frame protects vehicle components and reduces
full wheel covers made from resistant plastic also
cornering light function. Better illumination of
tailboard, the step makes it easier to access the
the risk, for example, in a lateral collision (standard
protect the valves
the area directly to the side of the vehicle enhances
platform
on vehicles with perm. GVW > 3.5 t, optional on
safety, especially on tight bends, at junctions and
vehicles with perm. GVW ≤ 3.5 t)
when manoeuvring
Equipment | Standard and optional equipment
25
Further standard and optional equipment
Interior
Cab with floor insulating mat and non-slip rubber lining
●
Folding handbrake lever
○
– Audio 20 radio
●
ASR, EBD, BAS, Acceleration Skid Control (ASR), Electronic brake force
Indicator lights for turn signal indicators, main beam, charging current,
●
– Audio 20 radio with CD changer
○
distribution (EBD), Brake Assist (BAS) and ESP Trailer Stability Assist
– COMAND APS control and display system
○
(only in conj. w/trailer coupling or pre-installation for one)
– COMAND APS+ control and display system with DVD changer
○
oil level, coolant level, brake fluid and brake pads etc.
Instrument cluster with clock and outside temperature display, etc.
●
Exterior
ADAPTIVE ESP (Electronic Stability Program) in conjunction with ABS,
Radio and communication systems: ●
Air suspension for low-frame chassis
○
○
Reading light for passenger
○
Anti-theft alarm system with interior monitoring and tow-away protection
Start-off assist (for manual models)
○
(with or without battery-powered horn)
Main tank, 100 litres (not with 3250-mm wheelbase vehicle/Compact)
○
Suspension seats for driver/passenger
○
Bulb failure indicator
●
Platform with aluminium side boards and tailboard
○
TEMPMATIC temperature-controlled air conditioning
○
Front fog lamps (halogen)
○
Stowage compartments under platform
○
Tinted windows
○
Headlamp cleaning system
○
Trailer coupling (ball neck coupling or bolted coupling)
○
Headlamp range adjustment
●
Trailer socket, 13-pin
○
Technology
Heated windscreen
○
Yellow rotating beacon
○
5-speed automatic transmission
○
Independent front suspension
●
7G-TRONIC 7-speed automatic transmission1
○
Rain sensor with Headlamp Assist
○
Reinforced shock absorbers
○
Stabiliser on front axle
●
Thorax bags for driver and passenger
○
(only in conj. with CDI diesel engine)
Comfort
Electrically adjustable and heated exterior mirrors incl. heated additional
○
BlueEFFICIENCY package2, consisting of CDI diesel engine and
○
model-specific consumption and emission-reducing components (see p. 16)
wide-angle mirror
Entry/exit lights for driver and passenger
○
Different rear-axle ratios
○
Three-point seat belts for all seats, belt tensioners for driver and passenger ●
Heated seats for driver/passenger
○
Speedtronic variable speed limiter
●
Towing capacity 3.5 t3
○
Hinged doors with wide opening angle and wide steps
●
Tachograph
○
Tyre size 235/65 R 16 C (for 3.5 t)
●
Windowbags for driver and passenger
○
Hot-air auxiliary heating (fuel-fired independent heater for crewcab)
○
Multi-adjustable driverʼs seat for a relaxed seating position
●
Safety/chassis
Power windows for driver and passenger
●
2-way head restraints on all seats
●
Precisely controllable heating and ventilation system with four-level blower
●
4-way head restraints
○
and two additional fresh-air vents
Rack-and-pinion power steering
26
Equipment | Standard and optional equipment
●
● Standard equipment ○ Optional equipment
Expected to be available from 1st quarter 2012. Until replacement the 5-speed automatic
transmission will be delivered
2 Not in conjunction with petrol engine
3 Only available for vehicles with a permissible GVW of 3.5 t
1
Genuine accessories1
Mercedes-Benz accessories allow you to further individualise your Sprinter to
fulfil your exact needs. Genuine Mercedes-Benz accessories1 are optimised to
suit your vehicle, and they meet stringent requirements in terms of quality and
safety. Further information and details of the entire product range can be found
in our accessories brochures.
Seat covers. For every eventuality: the robust seat
Rubber floor mats. Uniquely conceived: the floor
Mobile phone cradles. Cradles are available for
Stowage box in twin passenger seat. The spacious
covers are oil- and dirt-repellent and, thanks to easy
mats made from robust, dirt-repellent natural rubber
common makes of mobile phone2 as the link between
stowage box, made from shockproof plastic, is
fastening, can be used either for temporary protec-
fit the geometric dimensions of the vehicle perfectly.
your mobile phone and the mobile phone console.
designed to help keep the interior tidy. It can be used
tion (e.g. in the workshop) or continuously (e.g. when
Zips are used to link adjoining mat sections seam-
Optimum voice quality, phone charging and user-
to house the supplied partition and store files.
working on construction sites)
lessly so that they cover a wide area of the floor.
friendly operation are ensured at all times. Can be
The stowage box protects the inside of the seat base
This design prevents the mats from slipping, while
fitted without any need to visit a workshop
frame against damage and ensures that smaller
ensuring that they are easy to remove and clean
items cannot get lost. It is mounted by simply inserting it. The custom-fit geometry means that the
box fixes itself in place
1
2
The figures may show genuine accessories that are not available in all countries
The mobile telephone shown is not supplied
Equipment | Genuine accessories
27
Paintwork
arctic white
pebble grey
hibiscus red
velvet red
aqua green
steel blue
vanda blue
brilliant silver metallic1
graphite grey metallic1
amber red metallic1
jasper blue metallic1
carbon black metallic1
The standard and metallic paint finishes1 shown here are just a few of the options available for your Sprinter. More than 100 other optional colours are available for special paint finishes. Custom paintwork,
e.g. in your company colours, is also available as an option.
1
Metallic paint finishes are optional extras
Equipment | Paintwork
29
Engine data and model range
Dropside/chassis with standard cab
Permissible GVW [t]
Length
3.0 t
Dropside/chassis with crewcab
3.5 t
5.0 t
3.0 t
3.5 t
5.0 t
S
M
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M
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●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
Models with 4x2 drive
210 CDI/310 CDI/510 CDI
70 kW (95 bhp), diesel engine OM 651 DE22LA
213 CDI/313 CDI/513 CDI
95 kW (129 bhp), diesel engine OM 651 DE22LA
216 CDI/316 CDI/516 CDI
120 kW (163 bhp), diesel engine OM 651 DE22LA
219 CDI/319 CDI/519 CDI
140 kW (190 bhp), diesel engine OM 642 DE30LA
316/516 NGT
115 kW (156 bhp), natural-gas (CNG) and petrol engine M 271 E 18 ML
Models with 4x4 drive
313 CDI 4x4/513 CDI 4x4
95 kW (129 bhp), diesel engine OM 651 DE22LA
316 CDI 4x4/516 CDI 4x4
120 kW (163 bhp), diesel engine OM 651 DE22LA
319 CDI 4x4/519 CDI 4x4
140 kW (190 bhp), diesel engine OM 642 DE30LA
Key for model range: Wheelbase lengths/body: S = 3250 mm/Compact, M = 3665 mm/Standard, L = 4325 mm/Long
30
Technical data | Engine data and model range
Torque curves1:
Nm
Rated torque
CDI engine OM 651 DE22LA
440 Nm
450
CDI engine OM 651 DE22LA
95 kW (129 bhp)
360 Nm
CDI engine OM 651 DE22LA
120 kW (163 bhp)
305 Nm
CDI engine OM 642 DE30LA
140 kW (190 bhp)
NGT/Petrol engine M 271 E 18 ML
115 kW (156 bhp)
400
350
300
250 Nm
250
70 kW (95 bhp)
240 Nm
200
1
CDI engines certified according to Euro V, NGT engines according to Euro IV Gr. 1
150
100
800
1600
2400
3200
4000
4800
Engine speed rpm
Technical data | Engine data and model range
31
Engine data and model range
Diesel engines1
Engine
OM 651 DE22LA
Model
OM 651 DE22LA
210 CDI
310 CDI
510 CDI
213 CDI
313 CDI
513 CDI
4x2 drive system
●
●
●
●
●
●
4x4 drive system
–
–
–
–
●
●
No. of cylinders/arrangement
No. of valves per cylinder
Displacement [cc]
Rated output [kW (bhp)]
at engine speed [rpm]
Rated torque [Nm]
4 in-line
4 in-line
4
4
2143
2143
70 (95)
95 (129)
3800
3800
250
305
at engine speed [rpm]
1400–2400
1200–2400
Manual transmission
Eco Gear 6-Speed
Eco Gear 6-Speed
Automatic
7G-TRONIC 7-speed automatic transmission2
Option
Option
–
Option
Option
Option
transmission
NAG W5A 380 5-speed automatic transmission
Option3
Option3
–
Option3
Option3
Option3
Fuel type
Tank capacity [l]
Cap. of pressurised gas tank4/liq. gas tank [l]
Diesel
Diesel
Approx. 75
Approx. 75
–
–
Permissible GVW [kg]
3000
3500
5000
3000
3500
5000
Permissible GCW [kg]
5000
5500
6000–7000
5000
5500/63005
7000
2000/750
2000/750
2000/750
2000/750
2000/750
2000/750
Towing capacity7, braked/unbraked [kg]
For vehicles with standard commercial vehicle registration, all model variants with OM 651 (Euro V) diesel engine are also available with the option of the consumption- and emission-reducing BlueEFFICIENCY package (see page 16)
In all probability available from 1st quarter 2012. Until replacement the 5-speed automatic transmission will be delivered
3 In all probability the current NAG W5A 380 5-speed automatic transmission will be delivered until the 1st quarter 2012; for the petrol engines, this automatic transmission will continue to be available
4 Depending on the number and capacity of the pressurised gas tanks. Additional tanks are available as optional equipment for the 3.5-t variant
5 Increased permissible GCW in conjunction with reinforced trailer coupling as optional equipment
6 For semi-trailer tractor vehicle
7 Towing capacity (braked) of up to max. 3500 kg available as an option, depending on permissible gross vehicle weight and powertrain version
1
2
32
Technical data | Engine data and model range
Diesel engines1
Natural-gas/petrol engine
OM 651 DE22LA
OM 642 DE30LA
M 271 E 18ML
216 CDI
316 CDI
516 CDI
219 CDI
319 CDI
519 CDI
316 NGT
516 NGT
●
●
●
●
●
●
●
●
–
●
●
–
●
●
–
–
4 in-line
6/V 72°
4 in-line
4
4
4
2143
2987
1796
120 (163)
140 (190)
115 (156)
3800
3800
5000
360
440
240
1400–2400
1400–2400
3000–4000
Eco Gear 6-Speed
Eco Gear 6-Speed
Eco Gear 6-Speed
Option
Option
Option
–
–
Option3
Option3
Option3
Option
Option
Diesel
Diesel
Natural gas (CNG) and premium unleaded
Approx. 75
Approx. 75
Petrol tank c. 100
Petrol tank c. 15
–
–
c. 126–295
3000
3500
5000
3000
3500
5000
3500
5000
5000
5500/6300/
7000
5000
6300/70005
7000/8000/
5500
6000
2000/750
2000/750
87506
70005
2000/750
2000/750
2000/750
2000/750
2000/750
2000/750
Key: SE = Standard equipment, Option = Optional extra, – = not available.
Technical data | Engine data and model range
33
Fuel consumption and CO2 emissions
Determined in accordance with Directive 80/1268/EEC for vehicles
for standard registration as commercial vehicle with optionally
with 4x2 drive system
for standard registration as commercial vehicle
Emission standard1 Transmission
Model
Rear-axle
ratio
2
Fuel consumption3, 4 [mpg]
CO2 emissions,
combined
3, 4
[g/km]
available BlueEFFICIENCY package
Fuel consumption3, 4 [mpg]
CO2 emissions,
Urban
Extra-urban
Combined
combined
3, 4
[g/km]
Urban
Extra-urban
Combined
Sprinter dropside
210 CDI/310 CDI
213 CDI/313 CDI
216 CDI/316 CDI
219 CDI/319 CDI
Euro V/EEV5
Euro V/EEV
5
Euro V/EEV5
Euro V/EEV
5
M6
4.364
235–248
24.9–23.9
37.7–35.7
31.7–30.1
222–235
26.4-26.1
39.8-36.2
33.6-31.7
–
A5
4.364
246–259
26.4–25.4
34.9–30.7
30.4–28.8
–
–
–
A76
4.182
7
7
7
7
7
7
7
7
M6
3.923
208–225
28.8–27.1
40.9–38.1
35.8–33.6
195–211
31.4–30.1
43.5–39.2
37.2 –35.3
A5
4.182
227–241
27.9–26.9
36.7–34.4
32.8–31.0
–
–
–
–
6
A7
3.923
7
7
7
7
7
7
7
7
M6
3.923
208–225
28.8–27.1
40.9–38.1
35.8–33.6
195–211
31.4–30.1
43.5–39.2
37.2–35.3
A5
3.923
225–238
28.5–27.4
36.7–34.4
33.2–31.4
–
–
–
–
A76
3.692
7
7
7
7
7
7
7
7
M6
3.923
260–271
20.9–20.5
36.2–34.0
28.5–27.4
253–264
22.1–21.4
36.7–34.4
29.4–28.2
A5
3.923
262–272
23.2–22.6
32.8–31.4
28.5–27.4
–
–
–
–
A7
3.692
7
7
7
7
7
7
7
7
6
34
8
Technical data | Fuel consumption and CO2 emissions
Determined in accordance with Directive 80/1268/EEC for vehicles
with 4x2 drive system
for standard registration as commercial vehicle
Emission standard1 Transmission
Model
Rear-axle
ratio
2
CO2 emissions,
combined
3, 4
[g/km]
Fuel consumption3, 4, 9 [l/100 km or kg/100 km]
Urban
Extra-urban
Combined
Sprinter NGT, dropside with natural gas/petrol engine
with natural gas
316 NGT
bivalent
Fuel consumption3, 4, 9 [kg/100 km]
Euro V
A5
4.727
240–249
11.6–12.0
with petrol operation
316 NGT
7.1–7.4
8.8–9.1
Fuel consumption3, 4 [mpg]
Euro V
M6
4.727
317–329
16.0–15.5
26.4–25.2
21.2–20.5
A5
4.727
296–308
17.9–17.3
26.4–25.2
22.8–21.9
Diesel particulate filter is standard equipment for all CDI diesel engines
The rear axle ratio indicated is standard. Further rear axle ratios are optioanlly available
3 The figures indicated were obtained in accordance with the prescribed measuring process (current version of Directive 80/1268/EEC). The figures do not apply to a specific individual vehicle and do not form part of the
product offer; they are provided solely for purposes of comparison between vehicle models. Consumption and emissions figures only apply to vehicles which have a gross weight of up to 3.5 t and are registered as
commercial vehicles. The figures depend on the kerb weight of the vehicle (including driver, 75 kg), the transmission variant and the rear-axle ratio. These figures may vary in real – life operation, depending on driving style
and load status of the vehicle. Figures for fuel consumption and CO2 emissions are higher with an activated all-wheel-drive system
4 Figures apply to all kerb weight categories
5 Optionally available
6 Expected to be available from 1st quarter 2012. Until replacement the NAG W 5A 380 5-speed automatic transmission will be delivered
7 Current figures unfortunately not available at time of this brochure’s publication
8 The combined fuel consumption of the Sprinter 213/313/216/316 CDI in conjunction with the BlueEFFICIENCY package, standard manual transmission and an optional rear-axle ratio of 3.692 is 7 litres per 100 km.
9 Fuel consumption figures for natural gas H in kg/100 km; there may be differences if L gas is used
1
2
Key: M6 = 6-speed manual transmission, A5 = 5-speed automatic transmission, A7 = 7G-TRONIC 7-speed automatic transmission, – = not available
Technical data | Fuel consumption and CO2 emissions
35
The Sprinter dropside at a glance
Short with 3250-mm wheelbase
Cargo area [m2]
Max. loading length [mm]
Kerb weight1, 2 [kg] with GVW of
Payload3 [kg] at perm. GVW
Cab
Crewcab
5.8
4.3
2850
2120
3.0 t
2090–2150
N/A
3.5 t
2115–2185
2275–2340
5.0 t
–
–
3.0 t
850–910
N/A
3.5 t
1315–1385
1160–1225
5.0 t
–
–
Permissible GVW [kg]
3000/3500
3500
Max. roof load [kg]
–
100
Track circle/turning circle ∅ [m]
12.3
12.3
Figures according to Directive 97/27/EC, version applicable at the time of going to press (kerb weight incl. tools/spare wheel and trailer coupling, if supplied by manufacturer, fuel tank 90 % full,
driver 75 kg) for standard-specification vehicles. Optional equipment and accessories will generally increase this figure and reduce the payload accordingly. Note: according to ISO-M06 1176, the kerb weight
figures are reduced by up to 75 kg
2 Vehicles with all-wheel drive: kerb weight is increased by up to 170 kg
3 Vehicles with all-wheel drive: payload decreases by up to 170 kg
4 For Sprinter NGT
1
36
Technical data | Weights
Standard with 3665-mm wheelbase
Long with 4325-mm wheelbase
Cab
Crewcab
Cab
Crewcab
6.9/7.6
5.5/5.8
8.7/9.2
6.9/7.7
3400/3600
2700
4300
3400/3600
2140–2200
2100–2110
–
–
2155–2225/24453
2085–2180
2010–2085/23154
2150–2250
2505–2535/28202
2390–2455
2350–2415/26904
2500–2565
800–860
890–900
–
–
1275–1345/1055
1320–1415
11854/1415–1490
1250–1350
2465–2495/21402
2330–2360
2375–2405/20902
2215–2245
2
3000/3500/5000
3000/3500/5000
3500/5000
3500/5000
–
100
–
100
13.6
13.6
15.6
15.6
Technical data | Weights
37
The Sprinter chassis at a glance
Compact with 3250-mm wheelbase
Kerb weight1, 2 [kg] with GVW of
Payload
3, 4
[kg] with GVW of
Standard with 3665-mm wheelbase
Cab
Crewcab
Cab
3.0 t
1800–1875
–
1820–1895
Crewcab
–
–
1825–1900
2040–2105
1840–1915/2140
2055–2120
5.0 t
–
–
2115–2145/2360
2650–2685
3.0 t
1265–1320
1110–1120
1105–1180
–
3.5 t
1755–1795
1545–1615
1585–1660/13603
1380–1445
5.0 t
3
–
–
2855–2885/2640
2650–2685
Permissible GVW [kg]
3000/3500
3000/3500
3000/3500/5000
3000/3500/5000
Max. roof load [kg]
–
100
–
100
Track circle/turning circle ∅ [m]
12.3
12.3
13.6
13.6
Figures according to Directive 97/27/EC, version applicable at the time of going to press (kerb weight incl. tools/spare wheel and trailer coupling, if supplied by manufacturer, fuel tank 90 % full, driver 75 kg)
for standard-specification vehicles. Optional equipment and accessories will generally increase this figure and reduce the payload capacity accordingly. Note: according to ISO-M06 1176, the kerb weight figures are reduced by up to 75 kg
2 Vehicles with all-wheel drive: kerb weight is increased by up to 170 kg
3 Payload depends on the body fitted
4 Vehicles with all-wheel drive: payload decreases by up to 170 kg
1
38
Technical data | Weights
Long with 4325-mm wheelbase
Cab
Crewcab
–
–
1875–1945/2175
–
2155–2185/2400
2370–2400
–
–
3
1555–1630/13253
1350–1415
3
2815–2845/2600
2600–2630
3500/4600/5000
3500/5000
–
100
15.6
15.6
Technical data | Weights
39
Dropside
Dropside
Short with 3250-mm wheelbase
Medium with 3665-mm wheelbase
Crewcab
up to
24252
H
up to
24002
H up to Approx. 868/9952
H up to Approx. 932/10951
2030/2130
3665
6130/61401
2030/2130
3665
6020/62251
2030
3250
5550
H up to Approx. 934/10952
2030
3250
5470
2850
2120
3400/36001
2700
All dimensions are in mm. All weights apply to standard-specification vehicle
All-wheel drive increases the height of the vehicle by up to 120 mm/110 mm (dropside with standard cab/crewcab)
40
1990
2426/26671
H
H
H up to Approx. 866/10052
Crewcab
1990
2426/26671
up to
23802
1990
2426
up to
23652
1990
2426
Cab
H
Cab
Technical data | Dimensions
1
2
Depending on model
Unladen
Crewcab
Long with 4325-mm wheelbase
Cab
Crewcab
1990
2426/26671
H
H
up to
24102
up to
23852
1990
2426/26671
H up to Approx. 932/10952
H up to Approx. 931/10952
2030/2130
4325
6830/70401
2030/2130
4325
6930
4300
3400/3600
Chassis
Chassis
Short with 3250-mm wheelbase
Medium with 3665-mm wheelbase
Crewcab
1990
2426
1901
Technical data | Dimensions
1639/
16592
1628/
16482
up to
24101
3250
5305
3665
5870/60852
3665
5870/60852
3276/34132
All dimensions are in mm. All weights apply to standard-specification vehicle
All-wheel drive increases the height of the vehicle by up to 125 mm/130 mm (standard-frame chassis with standard cab/crewcab)
42
1990
2426
1659
1648
up to
23651
3250
5305
2711
Crewcab
1990
2426
up to
23801
1990
2426
Cab
up to
24401
Cab
2466/26032
2
3
Depending on model
Unladen
Chassis
Long with 4325-mm wheelbase
Cab
Crewcab
1639/
16593
1628/
16482
up to
24201
1990
2426
up to
24001
1990
2426
4325
6680/68452
4086/41732
4325
6680/68452
3276/33632
Technical data | Dimensions
43
Glossary
ADAPTIVE ESP Electronic Stability
eration skid control (ASR), electronic
Electronic brake force
Brake Assist (BAS)
Start-off Assist
ESP Trailer Stability Assist
Program
brake force distribution (EBD), Brake
distribution (EBV)
In tests carried out in the driving sim-
Start-off Assist, an integral part of the
This system complements ADAPTIVE
ADAPTIVE ESP is an innovative dyna-
Assist (BAS) and the optional Start-
Electronic brake force distribution
ulator, our research engineers estab-
ESP, makes it easier to start off on
ESP and enhances driving safety
mic handling control system which,
off Assist system. In addition to this,
(EBD) proportions the braking force
lished that drivers do not apply the
uphill slopes: after the brake pedal is
when towing a trailer, selectively brak-
for the first time, also takes the vehi-
ESP Trailer Stability Assist enhances
between the front and rear wheels
brakes vigorously enough during
released, the brake pressure is main-
ing the wheels of the towing vehicle
cle load into account. It actively inter-
handling safety when towing a trailer.
of the van as required, in order to opti-
emergency braking. This finding led
tained for approximately two seconds,
and reducing engine torque when the
mise braking efficiency in all driving
them to develop Brake Assist. From
allowing the driver to move their foot
trailer fishtails, thereby helping the
venes in certain hazardous driving
situations, e.g. if there is an imminent
A word of advice:
situations. In this way the system pre-
the speed at which the brake pedal
from the brake pedal to the accelera-
driver to stabilise the combination.
risk of skidding, by applying a brak-
ADAPTIVE ESP can only act within
vents “overbraking” of the rear wheels,
is depressed, Brake Assist is able to
tor without having to worry about
If the system intervenes several times
ing force to one or more wheels and
the laws of physics. It is therefore
which could cause the tail to start
detect a situation where emergency
the vehicle starting to roll. Start-off
in succession, the braking action
adjusting the engine output as required
impossible for ADAPTIVE ESP to pre-
sliding. At the same time EBD puts less
braking is required. In such a situa-
Assist is activated on uphill slopes
becomes increasingly stronger, result-
so as to help the driver deal with
vent skidding resulting from aqua-
stress on the front brakes, which
tion the system automatically increa-
of Approx. 4 % or steeper. It is not acti-
ing in a significant reduction in vehi-
the hazardous situation. As well as aid-
planing, for example. If the driver
reduces the risk of fading due to over-
ses braking power, aided by the
vated when starting off on the flat
cle speed.
ing directional stability, ADAPTIVE
exceeds the physical limits, even
heating.
anti-lock braking system (ABS) which
or on a downhill slope.
ESP combines the functions of the
ADAPTIVE ESP will not be able to
anti-lock braking system (ABS), accel-
prevent an accident!
44
Glossary
prevents the wheels from locking up.
2
3
1
4
Bi-xenon headlamps with Add-Light
Adaptive brake lights
Windowbags and thorax bags
ECO start/stop function
All-wheel drive
FleetBoard telematics services
system and cornering light function
The adaptive brake lights enhance
The Sprinter can be equipped with
The system switches off the engine
The all-wheel-drive system transfers
With its telematics services especially
Conventional headlamps are unable
active safety as they give a clearer sig-
windowbags and thorax bags to com-
automatically under certain condi-
the engine power to the front and
developed for vans, Daimler Fleet-
to provide sufficient illumination of the
nal when the vehicle is braked in an
plement the driver and passenger
tions if the vehicle has been stationary
rear axles on a 35 : 65 basis. Mechani-
Board enables cost savings of 10 % and
area to the side immediately ahead
emergency. This is achieved thanks to
front airbags. In a severe side impact,
for more than three seconds without
cal locking differentials are replaced
more. The data support the fleet
of a vehicle. This is particularly true on
the fact that all the brake lights start
the windowbag serves to increase
a gear being engaged or the clutch
by the electronic traction system 4ETS.
operators among other things in the
tight bends, at junctions and when
to flash in the event of emergency brak-
the degree of protection available for
pedal being depressed. If the clutch is
This automatically applies brake
reduction of fuel costs, optimum
manoeuvring. In situations like these,
ing at speeds above 50 km/h, thus
the head of the occupant on the impact
pressed or the vehicle starts moving,
pressure to individual, spinning wheels,
maintenance interval planning and an
the illumination provided by the low-
warning the traffic behind and short-
side. It deploys in the area of the
the engine is started again automati-
while simultaneously increasing the
increase in efficiency thanks to pro-
beam headlamps is complemented by
ening the reaction times of the driv-
side windows. Housed in the outside
cally.
torque to wheels with adequate trac-
fessional tour planning and dynamic
an additional light source: the Add-
ers behind. If the vehicle is braked to
bolsters of the seat backrests, thorax
tion. This results in enhanced trac-
order processing. Via an interface
Light system operates when cornering
a standstill from a speed of above
bags are designed to provide increased
tion and stability in many situations: on
in the vehicle (1), the FleetBoard TiiRec
at speeds up to 70 km/h, while the
70 km/h, the hazard warning lights
protection for the thorax of the seat
ice, snow or wet leaves, on poor
vehicle computer accesses the vehi-
cornering light function is activated
are activated automatically.
occupant.
roads, in the wet, or when towing a
cle’s electronics. Via GSM/GPRS (2),
trailer.
the vehicle’s data and trip data are
when the direction indicator is operated at speeds up to 40 km/h –
A word of advice:
transmitted to the server at the Fleet-
depending on the steering angle in
Airbags in no way diminish the need
Board Service Center (3) from where
both cases.
for occupants to fasten their seat
they are made available – password
belts correctly before every journey:
protected – to the fleet operator via
an airbag can only provide its full
Internet (4). For comprehensive infor-
protective effect if the occupant is
mation on Daimler FleetBoard and
wearing the seat belt correctly.
product range offered, please visit
www.fleetboard.com
Glossary
45
Working for your success
Mercedes-Benz is never far away: with some 2600 conveniently situated outlets,
we have one of Europe’s most extensive service networks for vans. But we offer
much more in addition our vehicle services and mobility packages as well as our
individual leasing, financing and insurance solutions can help your business to
operate competitively and cost-effectively – both with regard to procurement of
the vehicle and throughout its entire useful life.
You can experience our comprehensive range of services in our extensive network
of company-owned sales and service outlets or at your local dealership. Your
Mercedes-Benz service advisor will be pleased to provide you with detailed advice
on what is available and what best suits your needs.
46
Services
Finance, leasing
and insurance
Service and parts
Ownership options
Extended opening hours
Hire purchase
Mercedes-Benz Service24h
Agility
Mercedes-Benz ExpressService
Leasing options
Mercedes-Benz MobilityGo
Finance lease
MercedesServiceCard
Operating lease
Mercedes-Benz Genuine Parts
Contract hire
Mercedes-Benz Genuine Remanufactured
Parts
Insurance options
Van insurance
Finance GAP insurance
Invoice GAP insurance
Financing, leasing and insurance
You’ve found the ideal vehicle for your requirements but want to remain flexible in financial
terms? Ask the financing experts at Mercedes-Benz
Financial Services about our offers tailored to
your needs giving you greater leeway with your
budget. Whether you are looking for leasing,
financing or insurance, we can provide them all.
For more information about the financing and
leasing services available from Mercedes-Benz
Financial Services visit www.mercedes-benz.co.uk
Mercedes-Benz Leasing
You’d like to drive a new vehicle equipped to
Regardless of where your Mercedes-Benz vehi-
Services puts you behind the wheel of your
your own specification and only pay for using
cle takes you, you can travel with the extra
chosen vehicle with manageable instalments.
it? Then leasing is ideal for you. Attractive
peace of mind that comes from our extensive
Regardless of the financing method you choose,
instalments mean that only a small amount of
insurance packages with attractive terms. And,
you own your new vehicle, yet retain your
capital is tied up and you know the exact
of course, they come with the high standard of
financial flexibility. The monthly instalments are
amount of the monthly costs involved; this pro-
quality you expect from Mercedes-Benz.
calculated on the basis of the following criteria:
vides a better planning basis for your business,
▸ Purchase price
while ensuring that your credit potential is
▸ Annual percentage rate
maintained. The vehicle remains the property
▸ Van insurance
▸ Initial payment
of the lessor – Mercedes-Benz Financial
▸ Finance GAP insurance
▸ Period of agreement
Services. The following criteria are used to
▸ Invoice GAP insurance
▸ Final instalment
calculate the level of the monthly leasing
▸ Total mileage (in case of balloon financing)
instalments:
Your benefits at a glance:
▸ Purchase price
▸ Attractive terms matched to the
▸ Initial payment
▸ Hire purchase
▸ Period of agreement
▸ Specialised van insurance packages
▸ Hire purchase with balloon payment
▸ Mileage to be covered during agreement
▸ In the event of damage, vehicle is routed to
▸ Agility
▸ Fixed residual value of vehicle
Your benefits at a glance:
▸ Faster access to the vehicle you want
Our leasing products:
▸ Fixed interest rate throughout the entire
▸ Finance lease
period of the agreement
▸ Clear calculation basis
▸ Operating lease
▸ Contract hire
▸ Transparent costs
▸ One partner: Mercedes-Benz
Your benefits at a glance:
▸ Faster access to the vehicle you want
▸ You always have an up-to-date vehicle
▸ No capital tied up
▸ Fixed monthly instalments
▸ You choose the mileage and duration of the
agreement
▸ At the end of the lease period, you simply
return the vehicle.
▸ As a business user, you can claim the
monthly instalments as business expenses
Services
Our insurance products:
Our financing products:
(not applicable to finance lease
48
Mercedes-Benz Insurance
Mercedes-Benz Financing
Vehicle financing from Mercedes-Benz Financial
Mercedes-Benz vehicle range
a Mercedes-Benz service partner for repair
with Mercedes-Benz genuine parts
Service and parts
Extended opening hours. Many Mercedes-Benz service
outlets are open from Monday to Friday until 8 p.m,
some till 10 p.m. and in some cases, around the clock.
Mercedes-Benz Service24h. If your Mercedes should ever
have starting problems or break down en route, our free1
Service24h hotline (on 00800 3 777 7777) will arrange
expert assistance for you as quickly as possible. This hotline is available throughout Europe. Our service teams will
ensure that you are back on your way again without delay
– around the clock, 365 days a year.
Mercedes-Benz ExpressService. Oil changes and smaller
maintenance tasks along with the replacement of wear
parts and minor repairs can be performed without having
to make an appointment and often at a fixed price. Most
of these tasks can be completed within 2 hours.
Mercedes-Benz MobilityGo. Mercedes-Benz MobilityGo
gives you free on-the-spot breakdown or starting assistance
should your vehicle break down or fail to start; the free
MobilityGo service package also includes payment of taxi
fares and the provision of a replacement vehicle. We will
also keep you mobile and pay your costs if your vehicle has
to go into the workshop under warranty and the repairs
are likely to take more than two hours. Your Mercedes-Benz
dealer would be happy to provide you with further details
about MobilityGo conditions and coverage.
MercedesServiceCard. This guaranteed payment card
ensures fast, straightforward assistance at authorised workshops throughout Europe. It also speeds up the processing
of calls to Service24h and can be used to pay tunnel and
toll charges as well as fuel bills.
Mercedes-Benz Genuine Parts. Mercedes-Benz Genuine
Parts undergo rigorous material and functional testing,
are engineered to fit your vehicle perfectly and remain available for 15 years after the end of series production.
Mercedes-Benz Genuine Remanufactured Parts. If your
van has been on the road for some time, Mercedes-Benz
Genuine Remanufactured Parts are an ideal choice. Reconditioned in accordance with the current state of the art,
they are subjected to the same function checks as new parts
and come with the same high quality as Mercedes-Benz
Genuine Parts. There’s one key difference: they cost up to
50 % less!
1
This hotline number can be called toll-free from landline phones and mobile phones. In some
European countries, calls from mobile phones are subject to a charge set by the network operator.
If your network operator does not permit international/free calls, we recommend that you use
the relevant supplementary number for the country concerned as an alternative. This can be found
on the Service24h sticker in your vehicle
Services
49
Test the Sprinter
Test drive the vehicle of your dreams
Nowhere is a Mercedes more at home than on the road. This
is the only way to experience the effortlessly superior driving feel that makes every model so special. Discover the extent
to which the Sprinter’s variability, high level of comfort
and cost-effectiveness can enrich your company by accepting our invitation to take a test drive. Your Mercedes-Benz
dealer will be happy to make all the necessary arrangements
for you. Simply visit www.mbvans.co.uk to locate your
nearest Mercedes-Benz dealer. We look forward to seeing you.
50
Test drive
Take-back of end-of-life vehicles. Coming full circle. At the end of its long working life, you can return your Sprinter to us for environment-friendly disposal in accordance
with the EU End-Of-Life Vehicle Directive. But that day lies a long way off. The take-back of end-of-life vehicles applies in accordance with national regulations for
vehicles with a perm. GVW of up to 3.5 t. The Sprinter has met the statutory regulations governing the suitability of the vehicle’s design for reuse and recycling for a
number of years now. A network of vehicle take-back depots and dismantlers has been established which will process your vehicle in an environment-friendly
manner. The ways in which both vehicles and parts can be recovered are subject to ongoing development and improvement. Consequently, the Sprinter will be able to
comply with any future increases in the recycling quota within the stipulated time limits. For further information, visit www.mbvans.co.uk and/or call your national
hotline.
Please note: changes may have been made to the product since this brochure went to press (15.04.2011). The manufacturer reserves the right to make changes to the
design, form, colour and specification during the delivery period, provided these changes, while taking into account the interests of the vendor, can be deemed
reasonable with respect to the purchaser. Where the vendor or the manufacturer uses symbols or numbers to describe an order or the subject of an order, no rights
may be derived solely from these. The illustrations and descriptions may show or refer to accessories and items of optional equipment which are not part of standard
specification. Colours may differ slightly from those shown in the brochure, owing to the limitations of the printing process. This brochure may contain models and
services which are not available in certain countries.
This brochure is distributed internationally. However, information given regarding statutory regulations, legal requirements and taxation applies only to the Federal
Republic of Germany at the time of going to press. Please consult your Mercedes-Benz van dealer about the regulations in force in other countries and current status.
www.mbvans.co.uk
Daimler AG, Stuttgart VAN/VMK 4720 · 1T302 · 72-02/0911 Printed in Hungary/Imprimé en Hongrie