SAP BusinessObjects Postalsoft Business Edition
Transcription
SAP BusinessObjects Postalsoft Business Edition
SAP BusinessObjects Postalsoft Business Edition User Guide SAP BusinessObjects Postalsoft Business Edition 8.00c.07.00 October 2011 © Copyright 2011 SAP AG. All rights reserved. All rights reserved. SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP Business ByDesign, and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries. Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, and other Business Objects products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Business Objects S.A. in the United States and in other countries. Business Objects is an SAP company. All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serves informational purposes only. National product specifications may vary. These materials are subject to change without notice. These materials are provided by SAP AG and its affiliated companies ("SAP Group") for informational purposes only, without representation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. The following trademarks are owned by the United States Postal Service: http://ribbs.usps.gov/files/NCOALINK/TRADEMARKS.PDF 2 User Guide Contents Preface .............................................................................................................9 Documentation ...............................................................................................10 Chapter 1: Installation ................................................................................................... 11 System requirements ......................................................................................12 Downloading software and directories...........................................................14 Installing the software ....................................................................................16 Installing directories.......................................................................................18 Postal directories ............................................................................................20 Directory release schedule .............................................................................22 GeoCensus directories....................................................................................23 NCOALink directories ...................................................................................24 Installing fix packs via automatic updates .....................................................25 Preparing for printing .....................................................................................26 Chapter 2: Getting started ............................................................................................. 27 Introduction ....................................................................................................28 Getting started ................................................................................................30 Creating a new job..........................................................................................32 Layout.............................................................................................................35 DeskTop Mailer or Business Edition files .....................................................36 Options for viewing your data........................................................................37 Adding data to your file .................................................................................39 Document properties ......................................................................................40 Setting default paths for data files and other files .........................................42 Indexing your database...................................................................................43 Editing records ...............................................................................................45 Selecting records ............................................................................................48 Searching for records ....................................................................................49 Using criteria to search for, select, or un-select records ................................50 Deleting records .............................................................................................52 Settings Library ..............................................................................................53 Chapter 3: Importing and exporting data.................................................................... 55 Introduction to importing and exporting ........................................................56 File formats for importing and exporting.......................................................57 Importing records ...........................................................................................59 Exporting records ...........................................................................................62 Chapter 4: Address correction ...................................................................................... 67 Introduction ....................................................................................................68 Terms for address components ......................................................................69 What is address correction?............................................................................70 Contents 3 How address correction works....................................................................... 71 Standardized fields ........................................................................................ 72 Correction options.......................................................................................... 73 Suggestion lists ............................................................................................. 74 Delivery Point Validation .............................................................................. 75 Perform DPV processing ............................................................................... 76 DPV and LACSLink locking......................................................................... 77 LACSLink...................................................................................................... 79 Perform LACSLink processing ..................................................................... 80 SuiteLink........................................................................................................ 81 GeoCensus .................................................................................................... 83 Status and error codes ................................................................................... 84 Parse names and assign prefixes, gender codes, and greetings ..................... 85 Chapter 5: Finding duplicate records .......................................................................... 87 Preparing for duplicate detection................................................................... 88 Searching for duplicate records ..................................................................... 89 Choosing the comparison method.................................................................. 90 Choosing the action(s) to perform on duplicate records................................ 91 Mapping input fields to output fields............................................................. 92 Judging undecided records............................................................................. 93 Acting on the duplicates found ...................................................................... 94 Customizing a rulebook ................................................................................. 95 Smart matching .............................................................................................. 98 Chapter 6: Extended Services ....................................................................................... 99 Extended Services........................................................................................ 100 Preparing for Extended Services.................................................................. 101 Extended Services fields.............................................................................. 102 Email append processing ............................................................................. 106 Processing your data with Extended Services ............................................. 107 During Extended Services processing ......................................................... 111 Changing your Extended Services password............................................... 112 Extended Services reports............................................................................ 113 Chapter 7: Move-update.............................................................................................. 115 Move-updating............................................................................................. 116 NCOALink export ....................................................................................... 117 ACS move-update........................................................................................ 121 What is ACSpeed? ....................................................................................... 124 ACSpeed fields ............................................................................................ 126 Prepare for an ACSpeed mailing ................................................................. 127 Merge your ACS file using ACSpeed.......................................................... 130 Behind the scenes of an ACS merge............................................................ 134 ACS: Combine spanned diskettes from USPS ............................................ 135 Mover ID introduction ................................................................................. 136 Fields............................................................................................................ 138 Becoming NCOALink certified................................................................... 139 NCOALink certification and audit procedures............................................ 140 Overview of NCOALink processing ........................................................... 142 4 User Guide Install the NCOALink directories and files..................................................143 Prepare and back up your database ..............................................................144 Set up NCOALink defaults ..........................................................................145 NCOALink options ......................................................................................146 Limited service options ................................................................................148 Customer information options......................................................................152 Perform address correction, including NCOALink......................................153 NCOALink Mover ID Summary report .......................................................154 NCOALink PAF Information report ............................................................156 NCOALink log files .....................................................................................157 Chapter 8: Presort ........................................................................................................ 159 Introduction to presorting.............................................................................160 The presort wizard........................................................................................162 Mail piece information .................................................................................163 Sorting information ......................................................................................165 Periodicals information ................................................................................167 Mailing information .....................................................................................168 Entry point details ........................................................................................171 Schemes........................................................................................................174 Scheme details..............................................................................................175 Mailing fletters .............................................................................................184 Mixing simplified mail with non-simplified mail ........................................185 Walk sequencing ..........................................................................................187 Line-of-travel (LOT) sequencing .................................................................191 USPS Confirm program ...............................................................................192 Palletization..................................................................................................194 Intelligent Mail.............................................................................................197 Presort posting and exporting.......................................................................203 Discarding Presort data ................................................................................205 Chapter 9: Multiple entry points................................................................................. 207 Drop-shipping your mail ..............................................................................208 Selecting your facilities................................................................................209 Facility sequence ..........................................................................................211 Entry point details for multiple entry points ................................................212 Multiple entry point reports..........................................................................214 Chapter 10: Mail.dat ...................................................................................................... 215 Understanding Mail.dat................................................................................216 Preparing for Mail.dat file generation ..........................................................218 Generating Mail.dat files..............................................................................221 Chapter 11: Reports ....................................................................................................... 225 Choose printers for reports ..........................................................................226 Choose fonts for reports ...............................................................................227 Format reports ..............................................................................................228 Batch print ....................................................................................................229 Access report files ........................................................................................230 General reports .............................................................................................232 Contents 5 Address-correction reports........................................................................... 233 Merge/Purge reports .................................................................................... 237 Move-update report...................................................................................... 239 Presort reports .............................................................................................. 240 USPS Postage Statements............................................................................ 251 Multiple entry point reports ......................................................................... 257 Extended Services reports ........................................................................... 259 Chapter 12: Design and print labels ............................................................................. 267 Print methods ............................................................................................... 268 Label Toolbox wizard.................................................................................. 269 Get started designing labels ......................................................................... 271 The Designer window.................................................................................. 274 Define your page settings ............................................................................ 276 Define your printer settings ......................................................................... 277 The Layout window ..................................................................................... 278 Lines............................................................................................................. 279 Objects ......................................................................................................... 280 Frames.......................................................................................................... 281 Fields............................................................................................................ 283 Barcodes....................................................................................................... 288 Break marks ................................................................................................. 289 Images.......................................................................................................... 291 Other miscellaneous objects ........................................................................ 292 Container labels ........................................................................................... 293 Verify labels................................................................................................. 294 Preview labels .............................................................................................. 295 Page templates ............................................................................................. 297 Layout templates.......................................................................................... 298 Printers ......................................................................................................... 299 Inkjet printers............................................................................................... 300 Generic Text driver...................................................................................... 302 Barcode printing with the Generic Text driver............................................ 305 Print labels ................................................................................................... 308 Print labels for selected presorted records ................................................... 309 Printing labels for firm packages ................................................................. 310 Expressions and filters ................................................................................. 311 Expression and Filter Builder ...................................................................... 313 Examples of value expressions and conditional filters................................ 315 Appendix A: Fields ........................................................................................................... 317 Appendix B: Index field attributes ................................................................................. 333 List of index field attributes......................................................................... 334 Appendix C: Error and status codes ............................................................................. 339 Error codes .................................................................................................. 340 Status codes ................................................................................................. 344 6 User Guide Appendix D: Operators and functions for Label Toolbox expressions........................347 Operator words for combining functions .....................................................348 Other operators.............................................................................................349 List of functions ...........................................................................................350 Summary of functions by purpose ...............................................................357 Appendix E: Predefined design files, templates, and printer files ...............................359 Design files...................................................................................................360 Page templates..............................................................................................362 Layout templates ..........................................................................................363 Printer files ...................................................................................................364 Contents 7 8 User Guide Preface About this software This cost-effective mailing and database-management software solution offers complete database management, combining address correction and standardization, merge/purge processing, presorting, custom-printing options, and other valuable features in one easy-to-use software solution. The software’s address standardization engine (ACE) is CASS-certified, which means that it meets USPS regulations for applying correct postal codes and standardizing addresses, cities, and states. This gives you maximum postage discounts and fast, accurate delivery of your mail. Additional options are available to increase productivity, revenue, and cost savings. See “SAP BusinessObjects Postalsoft Business Edition’s add-on options” on page 28 for details. License agreement You can read the license agreement on-screen during installation, and you can also access it after installing by choosing Help > License Agreement. The license agreement explains the terms of owning the software. Conventions This document adheres to the following documentation conventions: Convention Description Bold Bold type is used for file names, paths, emphasis, and text that you should type exactly as shown. For example, “Type cd\dirs.” Italics Italics are used for emphasis and text for which you should substitute your own data or values. For example, “Type a name for your job, and the .job extension (jobname.job).” Menu commands Commands that you choose from menus are shown in the following format: Menu Name > Command Name. For example, “Choose File > New.” This symbol serves to warn you about important information and potential problems. This symbol points out special cases that you should know about. Preface 9 Documentation Your complete documentation set The complete documentation set for this software: Access the latest documentation Online help To access documents, choose Start > Programs > Postalsoft Business Edition. Or go to http://help.sap.com, click SAP BusinessObjects, click All Products, choose Postalsoft from the top drop-down list, and choose your product from the lower drop-down list. Online help contains detailed explanations of every software feature and step-bystep “how-to” instruction. While working in the software, you can access help several different ways: Related guides User Guide Click the “?” icon in the upper-right corner of the screen, and then click the item you want to learn more about. For help on a whole window, press F1. Choose Help > Postalsoft Help Topics. Use the Contents, Index, and Search tabs to find the topic you want to learn more about. For essential mailing information from the USPS, see: 10 User Guide (this guide) Release Notes Online help, available within the software (see “Online help” on page 10) USPS Domestic Mail Manual (DMM) USPS Quick Service Guide Chapter 1: Installation This section describes: System requirements How to install the software How to install the directories Directories and their update schedule How to prepare for printing Chapter 1: Installation 11 System requirements Before you install the software, make sure that your computer meets the following system requirements. User Guide A DVD drive, properly installed for use with Windows, if you will install directories from DVD. If you will install directories from downloaded files, a DVD drive is not required. A printer, properly installed for use with Windows. Make sure you have fully configured and tested your printer with Windows. You won’t be able to print with this software until you have properly set up your printer with the Printers control panel, including choosing a port. 3 gigabytes (GB) of disk space or 63 GB if you own SAP BusinessObjects Postalsoft Business Edition’s Mover ID NCOALink option and will copy the NCOALink directories to your hard disk. 2 GB of memory, or at least 3 GB if you will run other programs while running Postalsoft or if you will perform Mover ID NCOALink processing. Mover ID NCOALink is available in SAP BusinessObjects Postalsoft Business Edition as an add-on option. Minimum screen resolution of 1024 x 768. Full administrator rights are required in order to install the software. 12 A CD-ROM drive, properly installed for use with Windows, if you will install the software from CD. If you will install software from downloaded files, a CD-ROM drive is not required. File sizes A computer with a supported operating system: Windows 7 Home Premium, Professional, or Ultimate; Windows Server 2003 or 2008; Windows Vista Business; or Windows XP Professional. .NET version 2.0, 3.0. or 3.5. .NET 4.0 is also available, and you can install it. However, Postalsoft requires that version 2.0, 3.0, or 3.5 be installed. Multiple versions can be installed on your computer (a newer version does not overwrite an older version). To download .NET 3.5, visit the following link: http://msdn.microsoft.com/en-us/netframework/cc378097 Internet connection required for software and directory downloads. Highspeed internet recommended. Postalsoft software, data, and directory files require the following amounts of disk space. File Size Software files 190 MB Data files 1 MB per 4000 records Diversified directories 850 MB eLOT directory 525 MB Delivery Point Validation (DPV) directories 675 MB LACSLink directories 475 MB File Size SuiteLink directories 525 MB NCOALink directories (available with SAP BusinessOb- 63 GB jects Postalsoft Business Edition’s add-on option) Chapter 1: Installation 13 Downloading software and directories You can download software and directories from the SAP Service Marketplace. If you’re installing from CD, you can skip this section. Downloading software from SMP 1. Go to https://service.sap.com/bosap-support. 2. Sign in with your S-User ID and password. 3. Near the top of the page, click Software Downloads. 4. Click Support Packages and Patches. 5. Click Browse Our Download Catalog. 6. Click SAP BusinessObjects portfolio. 7. Select your product twice (on two successive pages). 8. Click Comprised Software Component Versions. 9. Select your product again. 10. Select your operating system (Win32). 11. Scroll down to the Download section and select the product(s) to add to your download basket. 12. Follow the instructions on screen to download your software. Downloading directories from SMP 1. Go to https://service.sap.com/bosap-support. 2. Sign in with your S-User ID and password. 3. In the Download Software & Directories section, click Address Directories & Reference Data. 4. Click Installation and Upgrade. Available directories are listed, with the exception of eLOT, which is presented after you select the Diversified directories. 5. Click the item that you want to download (for example, SBOP ADDR DIR US - DIVERSIFIED), and click it again. 6. Click Installation. Make sure that you download all corresponding .zip files for the same month. 7. For each file that you want to download, click its checkbox so that a checkmark appears, and then click Add to Download Basket. 8. If you haven’t already installed Download Manager, click Get Download Manager to install it now. Download Manager is a Java-based utility that allows you to download multiple products and schedule downloads for a later time. When you click Get Download Manager, further instructions are available to follow. 9. To add more directories, click Installation and Upgrade link near the top of the page, and repeat steps 5-7 for each remaining directory. 10. Open SAP Download Manager on your computer and use it to complete the download. 14 User Guide Tips for downloading To make it easier to locate downloaded files, jot down the location on your computer where you download files. Also, if you’re not using Download Manager, change the numeric name of the downloaded file to something more descriptive before downloading. Consider including the directory name, month, and year in downloaded directory files. If you’re using Internet Explorer, manually add the .zip extension to the file name either when you save the file or after you download. If the extension is missing, you may not be able to extract the files. Chapter 1: Installation 15 Installing the software You can install from downloaded files or from a CD if you ordered one. Before you install software, close any open programs, especially antivirus programs, which can interfere with installation. To install software, you need full administrator rights. Installing the software from a downloaded file If you downloaded the software from the SAP Service Marketplace, follow these steps to unzip the downloaded file and install the software. 1. Locate the downloaded file. When you unzip the downloaded file (in the next step), be sure that the option to retain folder names or paths is selected in your unzip utility. (In WinZip, the option is called Use Folder Names.) 2. Double-click the file that you downloaded to unzip the downloaded files. Unzip them to a new folder. 3. Go to the new folder and double-click setup.exe to install the software. Installing the software from a CD that you ordered License Manager If you are installing from CD, follow these steps to install the software. 1. Insert the software CD in your CD-ROM drive. The installation program should start automatically, in which case, you do not need to follow steps 2 and 3. If the installation program does not start, proceed to the next steps. 2. Access your Windows Start menu and choose Run. 3. In the Run window, type x:\setup (where x is the letter of your CD-ROM drive) and click OK. License Manager may open during installation if you are using SAP BusinessObjects Postalsoft Business Edition. If License Manager opens during installation, type the keycode, also known as license key, for each add-on option that you own when you are prompted to do so. If you must enter or edit keycodes after installation, you can access License Manager by choosing Start > Programs > Postalsoft Business Edition > License Manager. You enter your keycodes just once, not each time you install an update. To acquire keycodes, contact your local reseller or dealer. Microsoft .NET is a software component that is used by many programs, including SAP BusinessObjects Postalsoft DeskTop Mailer and Business Edition. .NET is automatically installed on most Windows operating systems. .NET If your system does not have .NET version 2.0, 3.0. or 3.5 installed, the Postalsoft installer prompts you to go to the Microsoft Download Center to download and install .NET 2.0, 3.0, or 3.5. Follow this link to download .NET 3.5: http:// msdn.microsoft.com/en-us/netframework/cc378097 .NET 4.0 is also available, and you can install it. However, Postalsoft requires that version 2.0, 3.0, or 3.5 also be installed. Multiple versions can be installed (a new version does not overwrite an older version). 16 User Guide Rebooting after installing When installation is complete, the installation program restarts your computer. Chapter 1: Installation 17 Installing directories Choosing the directories to install Directories are available separately from your software. To install directories, you need full administrator rights. Before you install directories, close any open programs, especially antivirus programs, which can interfere with installation. After you download directories from the SAP Service Marketplace or receive a directories DVD, you must load (install) the directories so that Postalsoft can access them. If you load directories from DVD, your computer must have a DVD drive. 1. Open the software and choose File > Load Directories. 2. In the Load Directories window, select the directories that you want to install, and click OK. Loading the directories Directory Description Diversified These directories include ZIP4US.DIR and other directories needed for presorting and address correction. eLOT The eLOT directory is used when assigning Line-of-Travel codes for carrier-route discounts. DPV DPV directories are used during Delivery Point Validation processing. DPV is required for CASS certification. LACSLink LACSLink directories are used to convert rural route addresses to street addresses and other types of renaming. LACSLink is required for CASS certification. SuiteLink SuiteLink directories are used during SuiteLink processing, which adds suite numbers to high-rise business addresses. SuiteLink is required for CASS certification. A Loading Options window appears for each directory that you chose to install (File > Load Directories). When you finish loading one directory, the next Loading Options window opens. 1. If you’re installing from DVD, insert the corresponding directory DVD as needed. For example, when the Diversified Directory Loading Options window appears, insert the Diversified Directory DVD. 2. In the Loading Options window, use the following options to load directories. Repeat this step for each type of directory that you’re loading. 18 User Guide Option Description Select the Location of the .ZIP File Type the path for this directory on your DVD drive or C:\ for example. Or you can click Browse to search for the path. Load Directories To Type the path where you want the directories copied. Or you can click Browse to search for the path. Load Copies the directories from and to the locations specified. Option Description Browse Opens a window where you can search for the location that you’re loading from or to. Skip Advances to the next directory without loading this directory. When you load the Diversified directories, the ZIP4US directory is installed to the destination that you specify. Other smaller directories installed with ZIP4US are automatically installed to your default directory installation folder. Chapter 1: Installation 19 Postal directories To correct addresses, assign codes, and presort your mail, the software uses databases called postal directories. These directories are based on data from the USPS. Because directory data changes and grows all the time, the USPS requires directory updates at least every other month. The USPS frequently updates labeling lists, and those updates are reflected in these directories. To read about labeling-list changes, see the USPS Postal Bulletins, available at http://www.usps.com/cpim/ftp/bulletin/pb.htm. The following directories are available for use with the software. To make the directories available for use within Postalsoft, you must load the directories. See “Installing directories” on page 18. The letter “x” that appears in the file name of some directories represents a number that changes when the directory format changes. Directory File name Description Delivery Point Val- dpv*.dir idation (DPV) DPV directories require 600MB of writable hard drive space. Do not rename the DPV files. The DPV directories expire in 105 days and must be the same month as the National ZIP+4 directory. eLOT elot.dir The eLOT directory is necessary only when you prepare carrier-route mailings for Periodicals and Standard Mail. The software searches the eLOT directory when you correct addresses that contain the CRRT and LOT or LOT_Order fields. LACSLink llk*.* SuiteLink slk*.* LACSLink directories require 450MB of writable hard drive space. Do not rename any of the files. LACSLink will not run if the file names are changed. The LACSLink directories expire in 105 days and must be the same month as the National ZIP+4 directory. SuiteLink directories contain suite information for business addresses. Diversified Together, the following directories are the Diversified directories. City cityxx.dir The City directory contains city names, states, and ZIP Codes, organized by state and city. This directory contains one record per possible combination of city, state, and ZIP Code. Delivery Statistics File DSF.dir The DSF directory is used for presorting to verify compliance with walk-sequence saturation and high density rate requirements. Enhanced Street Lookup zip4us.rev and zip4us.shs The Enhanced Street Lookup directories improve the software’s street-name lookup process so that the software can find the matching street name in the directories even when it can’t match the beginning portion of the street name. With these directories, the software can compare the last letters of the street name to find a match. Facility facility.dir The Facility directory contains information about USPS drop-ship facilities, such as dropsite keys, drop-site names, and drop-site delivery addresses. Mail Direction maildirect.dir The Mail Direction directory contains information from FAST about where and when mail pieces should be dropped in order to receive discounts based on class and shape. 20 User Guide Directory File name Description Mail Direction alternate directory maildirect_ def.dir The USPS requires mailers who claim entry discounts to use FAST data to choose entry points. However, in certain cases, the USPS allows exceptions. If your local facility is granting exceptions, you may use an alternate facility directory (maildirect_def.dir) to bypass the FAST data. Do not use the maildirect_def.dir file if you are using SAP BusinessObjects Postalsoft Business Edition’s multiple entry point feature. Bypassing FAST data is allowed only when dropping at a single entry point. Mail Processing Center MPCxx.dir The MPC directory is used to form and label containers and pallets. This file contains information regarding the service areas (SCFs, ADCs, NDCs, and so on) and is used for all mailings. National ZIP+4 zip4us.dir The National ZIP+4 directory contains street names, ranges of house numbers, and postal and other codes, organized by ZIP Code. This directory is very large because it contains one record per city block, building, or company. Reverse ZIP+4 revzip4.dir The Reverse ZIP+4 directory helps the software to assign more postal codes when the address contains a unique ZIP and a valid ZIP+4. ZIP City File zcfxx.dir The ZCF directory contains city names, states, and ZIP Codes, organized by ZIP Code. This directory contains one record per possible combination of city, state, and ZIP Code. Zone zone.dir The Zone directory is used for presorting Periodicals and Package Services BPM mailings, to calculate postage based on the distance between entry and delivery offices. Other directories If you own SAP BusinessObjects Postalsoft Business Edition’s GeoCensus option and/or the Mover ID NCOALink option, you also have GeoCensus and/or NCOALink directories to install. See: “GeoCensus directories” on page 23 “NCOALink directories” on page 24 Chapter 1: Installation 21 Directory release schedule Because directory data changes and grows all the time, the USPS requires directory updates at least every other month. Your directories are provided every month. For a list of directory installation and expiration dates, see the directoryinstall.html file, which is bundled with your directories. Monthly updates Your monthly update includes the following directories: Facility and Mail Direction directories ZIP4US directory DSF directory MPC directory Facility and Mail Direction directories DPV directories LACSLink directories SuiteLink directories Other directories The facility.dir and maildirect.dir directories are included in your directory download and are loaded appropriately during the directory installation process. However, the USPS updates FAST data continually, and you may want access to this updated data more frequently. Therefore, updated FAST directories are posted on the second Thursday of each month. If the second Thursday falls on a holiday, then the directories are available the day before. 1. Log in at https://service.sap.com/bosap-support. 2. Click the Mail Direction Files for Data Quality / Postalsoft link. 3. Select the maildirection.zip file to download. 4. When prompted, save the .zip file to a temporary area (for example, c:\temp\ dirs). The .zip file contains both facility.dir and maildirect.dir. The .zip file also includes .upd files, which you can ignore. 5. After the file is downloaded, double-click the .zip file and unzip the facility.dir and maildirect.dir files into the location where directories are currently installed (by default, c:\Postalsoft\NatlDirs). 22 User Guide GeoCensus directories GeoCensus directories are available with purchase of SAP BusinessObjects Postalsoft Business Edition’s GeoCensus option. To assign GeoCensus codes, the software uses the U.S. Census Bureau’s TIGER data during address correction. TIGER data is stored in 10 directory files that total 3.5 gigabytes and cover a range of ZIP Codes. Downloading and unzipping the GeoCensus directories If you did not order your GeoCensus directories on DVD, you must download them and then unzip the downloaded files. See “Downloading directories from SMP” on page 14. To unzip, locate the downloaded files, and double-click the .exe file to extract the directories and other files that are compressed with the directories. Installing GeoCensus directories You don’t need to install all of the TIGER data. Install only the directories with the ZIP Code ranges that you use. Refer to the readme.txt files that come with your GeoCensus directories to learn which directories contain the ZIP Code ranges that you need. To install the directories, simply copy the directory that you want and paste it onto your hard drive or server. You can install the files in any location. If you install more than one directory, they do not need to reside in the same place. For example, to install the TAgeo6.dir file into a folder named GeoDirs in: 1. Locate the TAgeo6.dir file either on the DVD or among your downloaded and unzipped GeoCensus directory files. 2. Copy the TAgeo6.dir file. 3. Navigate to your software installation directory and create a new folder, GeoDirs. Open this folder, and paste the TAgeo6.dir file into it. Setting GeoCensus directory locations For each GeoCensus directory that you install, indicate its location by following these steps: 1. Choose Tools > Options. 2. Click File Locations under Address Correction, and click the GeoCensus File Locations tab. 3. Click the Browse button, and navigate to the directory where you installed the directory file. Click Open. 4. Click OK, and click Close. Chapter 1: Installation 23 NCOALink directories NCOALink directories are available with the purchase of SAP BusinessObjects Postalsoft Business Edition’s Mover ID NCOALink option. After you purchase NCOALink from the USPS and pass their certification test, the USPS sends you the latest NCOALink directories every month (if you’re an end user) or every week (if you’re a limited service provider). The NCOALink directories come straight from the USPS. The USPS requires that you use the latest NCOALink directories that they send to you. NCOALink directories are valid for 45 days. Before you can use the NCOALLinkink directories, which the USPS provides to you on DVD, you must install them to your hard disk. The USPS recommends that you have 60 GB of free disk space. To install the NCOALink directories: 1. Insert the NCOALink directories DVD into your DVD drive. 2. Run the DVD installer, located at \Postalsoft\NCOALink\DVDUtility\. For further installation details, see the online help available within the installation program (choose Help > Contents). Related links: “Mover ID introduction” on page 136 Specifying the directories’ location After installing the NCOALink directories for the first time, you must specify the location of these files so that Postalsoft can access them while processing your files. When you install updated directories later, you don’t need to specify this location again. 1. Choose Tools > Options. 2. Click the File Locations button in the Address Correction section. 3. At the Additional USPS File Locations tab, specify the location where you installed the NCOALink directories. Enter only the path, not the file names. Click Browse to search for the location, if desired. If you’re a service provider, or if you’re an end user performing a Stage I or II test, you’ll also need to install the daily delete file. If the USPS sent you a daily delete file in the test materials, use that daily delete file during testing rather than downloading a new daily delete file. 24 User Guide Installing fix packs via automatic updates Fix packs are software updates for the version that you have installed, and they are available to you by automatic download via the internet. Full administrator rights are required in order to install fix packs through automatic updates. Choosing how often the software checks for update 1. Choose Tools > Options. 2. In the Options window, click the Software Updates button. 3. In the Software Update Options window, enter your S User ID, which is necessary for verification of your account. If you entered your S User ID during installation, the number is automatically filled in here for you. 4. Choose from the following automatic update options, and click OK. Option Description Always Check Every time you open the software, the software checks if there is an update available. Prompt Before Every time you open the software, you are prompted to look for softChecking ware updates. You can choose to check at that time or dismiss the prompt without checking. Never Check Checking for updates The software does not automatically check for software updates. You can check for updates manually. To manually check for software updates and messages, choose Help > Check for Updates. The Available Updates window opens when you choose Help > Check for Updates and when the software automatically checks for updates, if updates are available. The Available Updates window shows any software updates that are available to you and recent messages. At the Messages tab, you can view announcements about your product. At the Updates tab, you can see information about available software updates, and you can choose to download or install the updates now. Action Description Download Click Download to retrieve the software update from the server now (copying it to your hard disk) and install it from your hard disk later. You will be prompted for a location in which to place the downloaded software. That is the location you access later when you install the update. Install Click Install to install the updated software on your computer now. Chapter 1: Installation 25 Preparing for printing Before you can print with this software, you must connect printer cables, load paper, and set controls on your printer. Refer to your printer’s manual for details. You install a printer driver to enable communication between your computer and your printer. If your printer’s manufacturer or Windows itself supplies the driver for your printer, install that driver by following the instructions in your printer’s manual or Windows manual. If your printer’s manufacturer or Windows does not supply a driver, consult your printer’s manual to see if the printer emulates another printer whose driver is available. If so, install that driver. You may need to set some front-panel controls on your printer to enable this emulation. See your printer’s documentation for details. Some printers require a text-only printer driver. Label Toolbox offers a Generic Text driver, which comes installed with your software (there is no need to do a separate installation). To set up and use the Generic Text driver, see “Design and print labels” on page 267. 26 User Guide Chapter 2: Getting started Before you can perform any sort of data manipulation (address correction, presorting, and so on), you must create a job and understand some basics about how Postalsoft works: Creating a job File layout and fields Simple editing tasks Navigating your database This section also provides a general overview of what you can accomplish with Postalsoft. Chapter 2: Getting started 27 Introduction SAP BusinessObjects Postalsoft DeskTop Mailer and Business Edition offer the following features: Correct addresses — Correct address data and assign codes for postal automation, and data enrichment. The software standardizes address according to USPS standards. Delivery Point Validation, LACSLink, and SuiteLink are available as part of address correction processing. Find duplicate records — You can find duplicate records in one file or in multiple files.You define what constitutes a duplicate record, and you choose what to do with any duplicates that are found. You can delete them, select them, or copy them to another file, for example. Import and export data — You can import from a variety of file formats and export to a variety of file formats for easy data transfer. Move-update — You can update addresses for people and companies that have moved, using a variety of methods including NCOALink and ACS. Presort — Use Postalsoft to sort mail and prepare it in containers so that it can be transported through the postal system, saving you time and money. Print labels and reports — Design and print labels, produce reports and USPS-required forms. Extended Services — Link to service providers for additional features such as email and phone append, NCOALink move-updating, and DSF2 processing. Related links: “Importing and exporting data” on page 55 “Address correction” on page 67 “Finding duplicate records” on page 87 “Extended Services” on page 99 “Move-update” on page 115 “Presort” on page 159 “Reports” on page 225 “Design and print labels” on page 267 SAP BusinessObjects Postalsoft Business Edition’s add-on options The following add-on options are available for purchase with the SAP BusinessObjects Postalsoft Business Edition software: 28 User Guide GeoCensus — With the GeoCensus option, during address correction the software compares each record to a directory containing U.S. Census Bureau TIGER data. Using this data, you can append latitude, longitude, FIPS codes, and Census tract and BNA codes. Mover ID (NCOALink) — With the Mover ID option, during address correction the software looks in the NCOALink directories for move-updated addresses for your records. This option is available for end users and limited service providers after becoming certified with the USPS. Drop ship — With this option, the software can presort your job to earn postage discounts on drop-shipping to multiple entry points. This option is combined with the pallets option. Pallet preparation — With this option, the software can build pallets for Standard Mail flats, letters, and parcels; Periodicals flats; Package Services Bound Printed Matter machinable parcels and flats. This option is combined with the drop ship option. To purchase an add-on option, contact your dealer or local reseller. Related links: “GeoCensus” on page 83 “Mover ID introduction” on page 136 “Palletization” on page 194 “Multiple entry points” on page 207 Chapter 2: Getting started 29 Getting started Starting the software To open the software, access your operating system’s Start menu or button, and locate the Postalsoft DeskTop Mailer or Postalsoft Business Edition folder. Then click the Postalsoft DeskTop Mailer or Postalsoft Business Edition software icon to start the software. If you installed a desktop shortcut, you can double-click the desktop shortcut icon to start the software. Several ways to get things done In the software there are usually several ways of accomplishing a task: Choose a command from the menus (such as File > New). Click a button in the Tasks pane on the left side of the Main window (such as Import Data). Use keyboard shortcuts to navigate the menus without your mouse. (Alt-F-N and Ctrl-N work the same as File > New.) Click a link in the Start Here pane (such as “Create new job”). Click the icons below the menu bar to perform the most common tasks. In general, this document refers to the menu commands when describing how to perform a task. As you become more familiar with the software, you are welcome to explore and choose the methods that are most efficient and convenient for you. Start Here pane When you first open Postalsoft, the Start Here pane appears on the right side of the Main window and shows the features that you’ll most likely want to start with. You can: Tasks pane The Tasks pane appears on the left side of the Main window after you open a job. The Tasks pane lists the most common tasks performed in Postalsoft. You can: 30 User Guide Create a new job. Access a job that you previously set up. Install updated directories. Access the help file to learn more about how to use Postalsoft. Open one of the last files you worked on. Jump to a summary of the most recent changes in Postalsoft. Jump to the USPS Postal News web site. Drag the Start Here title bar to move the Start Here pane to another location. Choose View > Start Here to reopen Start Here (only if no job is open). Import data from another source into Postalsoft. Standardize addresses according to USPS requirements and your preferences. Identify records that appear more than once in your database. Presort your data, to qualify for postal discounts. Export your Postalsoft database to another file. Print or preview reports. Design, print, or preview address labels, envelopes, or related items. Drag the Tasks title bar to move the Tasks pane. Click X to close the Tasks pane. Choose View > Tasks to reopen the Tasks pane. Creating and opening jobs When you first open Postalsoft, you are generally either creating a new job or opening an existing job. Think of a “job” as the thing that holds your data and your settings regarding what you want to do with that data. Saving and closing The software automatically saves the database file (.dbf) every time a record is changed. The software saves the mailing description file (.mdf) in the following instances: Sample files To create a new job, choose File > New. To open an existing job, choose File > Open. To open a recently used job, choose File > 1 (2, 3, 4, and so on). When you save the active .mdf file (File > Save). When you close the active .mdf file (File > Close). When you close all open .mdf files and the software (File > Exit). When you close all open .mdf files (Window > Close All). The following sample files come with the software. Use these files to become acquainted with the software, without having to use your own data. The sample files are available in the Data folder, within the software installation directory. Sample file Description Sample.mdf This file contains records for fictional people. Use this file for learning how to use all of the software features. Test_mm.mdf This file contains two records. Use this file as a suppression list with sample.mdf, if you want to test duplicate detection. Sample_Pallets.mdf This file is available with SAP BusinessObjects Postalsoft Business Edition’s pallets option. The file contains enough records that, when presorted, will generate enough pieces to produce pallets. Chapter 2: Getting started 31 Creating a new job Naming a new file and setting permissions To create a new job, the software first asks you to name the file(s) and determine file permissions. 1. Choose File > New to create a new job. 2. Set options as needed for your new job. Option Description Document name Type the name of your new .mdf file. Click Browse to change the path of your new .mdf file. File name A new data file name is automatically filled in, based on the name of your .mdf file. If you will use an existing .dbf file, type its file name instead. Click Browse to search for an existing data file that you want to use. If you’re creating a new .dbf file, click Browse to change the path of the .dbf file. Create new database file Generates an empty .dbf file that you can add data to. Use existing database file Accesses a .dbf file that already contains data. Permissions Determines whether others can access the .dbf file while you are using it. Exclusive: Others may not view or change the .dbf file while you are using it. Read shared: Others can view the .dbf file while you are using it, but they can’t change records in any way. Write shared: Others can access and change the .dbf file while you are using it. Open as read only Locks the .dbf file so that you can view but not change it. 3. Click Next to advance to the next wizard window. Related links: “DeskTop Mailer or Business Edition files” on page 36 Choosing fields for your database When you are setting up a new job, you must specify the fields that make up the layout. You can return to field setup later if you need to add a field, remove a field, or change a field’s properties. 1. To set up fields for a new file, choose File > New, and click Next. To return to field setup, choose File > Properties > Database. 2. Set up fields using the options below: 32 User Guide Option Description Field name Type a name for your field or use the default name that is provided. Kind Regardless of what name you have created for the field, the software uses the field kind to look for the information it needs when assigning addresses, searching for duplicate records, and so on. Use the Normal field kind for data that is not specifically handled by the predefined fields. Type Choose a type from the drop-down list. Most fields are charactertype. Character: Contains any characters (letters, numbers, punctuation marks.) Number: Contains a numeric quantity. Don't use for ZIP Codes, social security numbers, or other numbers that aren't meant to be calculated mathematically. May have 0 or more decimal places specified. Logical: Contains T, F, Y, N, (for true, false, yes, or no.). Logical fields appear as a checkbox in Data Sheet View. Date: Contains dates in the format mm/dd/yyyy. (You can import dates in mm/dd/yyyy or yyyymmdd format also.) Memo: May be present in the layout for compatibility with other applications using FoxPro-compatible memos (.fpt file), but memo fields are always hidden, and memo data cannot be accessed. We recommend that you do not select this type. The software cannot open or create files with dBase memo fields (.dbt file). Len The default field length appears when you choose a field kind. You can adjust the field length. Dec The number of decimal places in the field (often 0). This option applies only if the field type is Number. Indexed Select fields that you want to sort (index) on. You can view and print records in order by indexed fields. For example, if the Last Name field is indexed, then you can sort your list by last name. Coded Select fields that contain codes listed in a separate code profile file. Hid Select this option for any fields that you do not want displayed on screen. Before Click Before if you want to insert a new field or fields above the currently selected field. After Click After if you want to insert a new field or fields below the currently selected field. Single Field Adds a new field before or after the currently selected row. If no row is selected, the new row is added after the last row. Multiple Fields Opens a window in which you can select a field or multiple fields to add to the layout. Delete Field Removes the selected field and its contents from every record from the database. Chapter 2: Getting started 33 Option Description Move Up Shifts the selected field up one position. Move Down Shifts the selected field down one position. Default Opens a window where you can choose current default settings or save current settings as default. Copy Other Window’s Layout Duplicates the layout and the following settings from another open .mdf file: print settings data form design settings data sheet view settings complex indexes database options CASS mailer information presort settings 3. Click Finish to save your settings and close the window. Related links: “Fields” on page 317 Adding multiple fields to your layout You can add multiple fields to your layout all at once rather than one at a time. 1. Choose File > Properties > Database. 2. In the grid at the top of the window, select the field before or after which you want to insert new fields. Then click the Before or After button to indicate whether you want to place the new fields before or after the selected field. 3. Click the Multiple Fields button. 4. Select the field(s) that you want to add. You can click fields one at a time, or click a group heading to select the whole group. To deselect a field or a group, click the field or group again. 5. If you need to add one or more Normal fields, choose or enter 1 (or more) from the Normal Fields option. Normal fields are the only type of field that can have more than one instance in your database. Shortcut: If your database currently includes some fields in a group, and you now want to add the remainder, you can select the whole group (by clicking the heading). The software will add only those fields that your layout does not already include. For example, the software will not add two State fields. 6. Then click OK to close the window, adding the selected fields to your database. 34 User Guide Layout A layout consists of a combination of fields in a record and the characteristics of those fields. Fields are the components that make up your record. For example, records may contain name, address, and other fields. Choosing the right fields for your layout is important. Include in your layout all fields that you might need, even if you don’t need them right away or only need them for a few records. However, choosing a layout with unnecessary fields or fields larger than necessary wastes disk space and slows performance. The default layout When you create a new database, the software automatically includes the following common fields, which comprise the default layout originally supplied by the software: FIRST LAST COMPANY ADDRESS_1 ADDRESS_2 CITY STATE ZIP DP2 CRRT LOT LOT_Ord ERR_STAT PST_SEQNUM LACS_CODE LACS_REQ LACS DPV_STATUS DPV_CMRA DPV_NOSTAT DPV_VACANT SUITE_CODE Related links: “Fields” on page 317 Customizing the default layout Choose Tools > Options, Default Database Layout, to customize the default layout. Add fields, remove fields, and edit field properties as needed. The new default layout is used for any subsequent files you create, but you can add fields, remove fields, and edit fields as needed in each job. Related links: “Fields” on page 317 Chapter 2: Getting started 35 DeskTop Mailer or Business Edition files Every SAP BusinessObjects Postalsoft DeskTop Mailer or Business Edition job has the following files associated with it: File Description Mailing description The mailing description file stores your settings and enables you to file (.mdf) access the database. Only one user can use an .mdf file at a time. Database file (.dbf) The database file contains data for every field in every record and is dBase-compatible. More than one .mdf file may be associated with a .dbf file. For example, a database file called main.dbf could be associated with customer.mdf and select.mdf. Index file (.cdx) The index file keeps track of which fields the data may be sorted on. The index file is connected to the database file and is updated each time you add or change data. The index file shares the .dbf file’s root name. Deleting a file Choose File > Delete to delete an .mdf file and its associated work files. The file that you want to delete must be closed. Renaming a file Choose File > Rename if you want to rename an .mdf or .dbf file. The file you want to rename must be closed. In the window that opens, you choose the file you want to rename and enter a new name for the file. Backing up your database It is a good idea to back up your .dbf file before performing any type of operation on your file (such as address correction). You may also want to regularly backup your .dbf file if more than one person is modifying the file. Choose File > Backup Database to back up your database file. Restoring your database If your database has become corrupt, you can overwrite the current .dbf with your backup (.dbk) file, if you have one. 1. Open the .mdf file associated with the .dbf file. 2. Choose File > Restore Database and choose the .dbk file associated with this job. Copying an .mdf file Choose File > Save As to copy the active .mdf file to save the time of setting up a new file. When you copy an .mdf file, you are creating a new file with the same layout and settings as the current file. The following settings are saved with your .mdf file: 36 User Guide Printing options, including those for printers and printer fonts Presort options Display settings for Data Form view and Data Sheet view Layout settings CASS mailer information Database input options (File > Properties > Document > Database Input) Options for viewing your data You can view your data one record at a time or many records at a time. Use the View menu to change your viewing options. Data Form view Choose View > Data Form to view a single record at a time. In Data Form view, you can: Data Sheet view Press the Tab key to advance to the next field, or simply click a field that you want to edit. Press the Page Up or Page Down key to go to the next or previous record. Use the buttons along the bottom of the window to quickly navigate your records, select or delete a record, or choose a different index. Use the menus to access all tasks you can perform. Right-click to access common tasks (address correction, for example). Choose View > Data Sheet to see and work with your entire database in a spreadsheet format. In Data Sheet view, you can: View all of your database in a spreadsheet format. Press the Tab key to advance to the next field, or simply click a field that you want to edit. Press the Page Up or Page Down key to scroll up or down to view your data. Use the buttons along the bottom of the window to quickly navigate your records, select or delete a record, or choose a different index. Use the menus to access all tasks you can perform. Right-click to access common tasks (address correction, for example). See at a glance which records are selected (text appears red) and/or deleted (background is gray). Drag columns to a different location in the spreadsheet. Resize columns and rows by dragging the dividing lines. Changing the Data Form view View a single record. Restore the original Data Sheet design by choosing Layout > Use Default Field Locations. You can change the arrangement of fields in Data Form view. 1. Choose View > Data Form Design. 2. Drag fields to the desired location. 3. Use the Layout menu to further customize the design. Layout menu command Description Use Default Field Locations Restores the original design. Chapter 2: Getting started 37 Layout menu command Description Set Forward Tab Order Customizes the order of fields activated when you press the Tab key. Set Backward Tab Order Customizes the order of fields activated when you press Shift-Tab. Show Titles to Left Displays field titles left of the fields. Show Titles Above Displays field titles above the fields. 4. Choose View > Data Form to finish customizing the design and return to viewing your data. Other viewing options 38 User Guide Use the following menu commands to control what is shown in Postalsoft: Menu command Description View > Toolbar Shows shortcut buttons along the top of the main window for quick access to common commands. View > Status Bar Shows date, time, and helpful information along the bottom of the main window. View > Tasks Shows the main tasks you can perform, as buttons that you can click, along the left side of the main window. View > Selected + Non-selected Records Shows all records (pending your selection of deleted and non-deleted records). View > Selected Records Shows only those records that are selected. View > Non-selected Records Shows only those records that are not selected. View > Non-deleted Records Shows only those records that are not deleted. View > Deleted Records Shows only deleted records. View > Deleted + Non-deleted Records Shows all records (pending your selection of selected and non-selected records). View > Start Here Shows common tasks you can perform on the right side of the main window by default. This command is available only if no files are open. Window > Tile Horizontally Displays the open files one on top of the other. Window > Tile Vertically Displays the open files side by side. Window > Cascade Overlaps the open files. Window > 1, 2, 3, and so on Brings the selected file to the front. Adding data to your file After creating a file or opening an existing file, you can begin entering data in the file. You can enter data by importing or typing it. To enter data in your file by typing it, simply place your cursor in a field, type data, and press the Tab key to advance to the next field. When entering address information, follow the guidelines in USPS Publication 28, Postal Addressing Standards. Related links: “Creating a new job” on page 32 “Importing and exporting data” on page 55 Adding a record 1. Choose Edit > Append Record to add a record to your file. 2. Type the data into the fields. Press the Tab key to go to the next field. Entering data in coded fields A coded field accepts only certain characters, which you define in a code profile. You designate a field as coded during field setup (File > Properties > Database). If you enter an invalid code in a coded field, the Choose Code for Field window opens. You can choose from the valid choices, add a new code and meaning to the list, or simply leave the field blank. You can create a code profile yourself or let Postalsoft do it for you, while you enter data in the software. Creating a code profile A code profile contains a list of valid codes and meanings for a given coded field. 1. Close the software before creating the code profile. 2. Using a text editor, open a new file. The text editor must be capable of producing plain ASCII files. 3. Type a list of valid codes in the file, following these rules and guidelines: The first line must be the exact name of the coded field, enclosed in square brackets (for example, [AD]). On lines below the field name, type valid codes and meanings for the field in the format code=meaning. You can define codes for more than one coded field in the same file. Leave a blank line between each field’s list. You can insert comment lines, which must start with a semicolon (;). The software ignores comment lines; they are for your use. 4. Save the code profile using the exact name of your .mdf file, but with the .cod extension. Save the file in the same directory as your .mdf file. Example code profile [AD] REF=Referral BYT=Byte magazine ;this is a comment line Chapter 2: Getting started 39 Document properties Saving notes about your file and using a different database You can enter information about your current job (.mdf file) and also choose a different .dbf file to use with this .mdf file, if needed. 1. Choose File > Properties > Document. 2. Click the File Information tab. 3. Change settings as needed. Changing database permissions for an existing job Option Description File Shows the .dbf file currently associated with the active .mdf file. Click Browse if you want to choose a different database file to load into your current .mdf file. The new .dbf file must have exactly the same fields as the previous .dbf file. Description Type a short description of your file. Notes Type any information that you want to include with your file. When multiple mailing description files are associated with one database file, more than one user can access the database file at the same time. An advantage to database sharing is that you can perform an operation without locking the whole database file for long periods of time. Database permissions control the access you and others have to the database file. You set database permissions when you create a new file. Or you can change permissions later by following these steps. 1. Choose File > Properties > Document. 2. Click the Database Permissions tab. 3. Set the permission level for other users in the Others’ Rights section: Database permission Description None (Exclusive mode) Prevents others from accessing the database while you have it open. Operations that require Exclusive mode: Changing certain fields properties. Removing deleted records. Reindexing. Restoring the database file. All operations on multiple records run faster in Exclusive mode, especially address correction, presorting, printing address labels, and duplicate detection. Read Only Allows others to view the database file, but they cannot change the data in any way. Read and Write Grants full access to the database file. 4. Set the permission level for yourself in the Your Rights section. 40 User Guide Database permission Description Read Only Allows you to view the database file, but you cannot change the data in any way. Read and Write Gives you full access to the database file. Related links: “Creating a new job” on page 32 Setting data input options You can set several options related to data entry and storage. 1. Choose File > Properties > Document. 2. Click the Database Input tab. 3. Change settings as needed. Option Description Remove Leading Spaces Deletes blank spaces at the beginning of fields during data entry or import. Update Date/Time Stamp Updates the Datestamp and Timestamp fields, if present in your layout, each time a record is modified. Enable Two-Digit Year It is recommended that you not select this option. With this option un-selected, the software automatically uses full fourdigit years in date fields. If you want or need to use two-digit years, you can select this option and enter the earliest year that you’ll enter with a two-digit year. Chapter 2: Getting started 41 Setting default paths for data files and other files The software automatically stores your data files and other necessary files in a specific path within your installation directory. You can change these paths, as needed. It is a good practice to keep your data files in a data directory that is separate from the software installation directory. In this way, when you perform a backup of your data files, they are all in one location. 1. Choose Tools > Options > Main File Locations. 2. Change the paths, as needed, or click Browse to search for a directory. File(s) Description Form Path for printing forms used with the old print method. Template Path for printing templates used with the old print method. Rulebook Path for rulebook files used during duplicate detection. Data Path for your data files (.mdf,.dbf, and others) Import Path where the software will first look for files when you begin an import process. Export Path for exported data files. Confirm EMD Data File Path for the EMD file that the software generates and you provide to the USPS. Mail.dat Output (SAP Path for Mail.dat files, generated as a result of presort proBusinessObjects Postal- cessing. soft Business Edition only) 42 User Guide Indexing your database Indexes affect the order in which records are displayed. You can also export and print non-presorted labels in order by an index. Two types of indexes are available: simple and complex. Index Description Simple With a simple index, you can arrange your records in order by any field that is indexed. For example, if the last-name field is indexed, you can arrange your records by last name. A simple index is based on one field, such as last name or ZIP Code. Complex With a complex index, you can sort your records by more than one field, and by just specific parts of fields. For example, arrange your records by last name within each ZIP Code. When you create a complex index, you are joining expressions together. To sort your records according to an index, select it from the Index drop-down list or choose Records > Indexed By. Creating a simple index To index a field: 1. Choose File > Properties > Database. 2. Select the Indexed option in the field’s row. 3. Click OK. Editing indexes You can create new indexes, and view, delete, and modify existing indexes in the Edit Indexes window. Before you create or edit a complex index, choose File > Properties > Document, select the Database Permissions tab, switch to Exclusive Mode, and click OK. Choose File > Properties > Indexes to open the Edit Indexes window. Creating a complex index Option Description Index list The table shows the existing indexes that are already set up. Insert Index Adds a new index to the list. Delete Index Removes the selected index from the list. Modify Opens a window where you can set up a complex index. Before you create a complex index, choose File > Properties > Document, select the Database Permissions tab, switch to Exclusive Mode, and click OK. To create a complex index: 1. Choose File > Properties > Indexes. 2. Click Insert Index to create a new index. Chapter 2: Getting started 43 3. Enter a unique name for the new index in the Index Name column. 4. Click the Modify button to set up the index. 5. Use the following options to set up the index. Begin by selecting a field. Option Description Expressions Shows the expressions that make up the current complex index. Index Order Select Ascending to use this index in forward order (a-z, 1-9) or Descending to go in reverse order (z-a, 9-1) Field Lists all of the fields in your layout. Choose the fields that you want to include in your complex index one at a time. Insert the fields in your index expression in the order you want them arranged in your database. Case Insensitive Sorts on the field without considering casing. Trim Spaces Removes blank spaces (if any) that appear in this field in the index only. Date Extraction Uses just the day, month, or year of a date field. Partial String Uses just a portion of the selected field in this expression. Use the options in the Partial String Type box to specify which portion of the field to use. Numeric to String Converts a numeric field to a character field, right-aligns it and includes any decimal points. Enter the size of the field in the Length box. Enter the number of digits after the decimal your field contains in the # decimals box. The field’s contents line up like numbers, with the decimals aligned. String to Numeric Controls the ordering of fields by stripping any leading spaces from the field and converting it from a character to a numeric type field. Insert Expression Places the current field with the attributes you selected in the Expressions box. Delete Expression Removes the currently selected expression from the Expressions box. Move Spaces to End Moves trailing spaces from the preceding portion of the expression to the end of the expression. 6. Click Insert Expression. 7. Repeat steps 5 and 6 for all fields that you want to include in your complex index. 8. Click OK. Re-indexing your file When you open a file, the software checks to see if the file was properly closed in the prior session, or if the data has been changed by another program. If so, the software prompts you to re-index the file. You can also rebuild the index file at any time if you suspect that it has become corrupt. To re-index, choose Tools > Re-index. 44 User Guide Editing records Use the software’s Edit menu to perform basic editing commands on your records. The Edit menu includes the familiar Undo, Cut, Copy, and Paste commands that are common in many Windows-based programs. Menu command Description Edit > Undo Cancels the most recent change that was made. Some actions cannot be undone. Edit > Cut Removes the selected text and stores it so that you can paste it in the current file or another file. Edit > Copy Stores the selected text so you can paste it in the current file or another file. Edit > Paste Places the stored text. Edit > Paste Record(s) Places the entire record or group of selected records that you previously cut or copied. Edit > Append Record Adds a blank record to the end of the file. Edit > Cut Record Removes the current record and stores it so that you can paste it into another record or file. Edit > Copy Record Stores the current record so that you can paste it into another record or file. Edit > Refresh Record(s) Updates the display of the current record(s). Edit > Set Default Field Saves the displayed text in the current field for reuse. Edit > Get Default Field Places the saved default value for this field in the field. Edit > Get All Default Fields Places the saved default values for all fields that have default values saved. Edit > Remove Default Field Clears the default value for the selected field. Related links: “Deleting records” on page 52 Default data Default data is data that you save for reuse in multiple records. If you need to enter many records that have the same data for one or more fields (for example, the same city, state, and ZIP Code), you can save a default value for these fields. Then you can enter the saved values quickly, without having to retype them. You can set one or more default fields and then recall them one at a time or all at once. Changing capitalization You can convert data in your records or just certain fields in your records to UPPERCASE, lowercase, or Mixed Case. You can also convert the capitalization during address correction. The following steps are for changing capitalization without also performing address correction. Chapter 2: Getting started 45 1. Choose Records > Change Case. 2. Use the options in the Change Case window to specify which fields should be changed, in which records, and what casing should be used. Controlling capitalization of special words Option Description UPPERCASE Changes data to all capital letters. Mixed Case Changes the first letter of each word to uppercase and the remaining letters to lowercase, except for names starting with Mc, O', and other words found in the mixed case table (mixcase.tbl). lowercase Changes data to all lowercase letters. Except in Fields Excludes the selected fields from the capitalization change. In other words, if you want a field’s data to be changed, leave that field un-selected. All Non-Deleted Records Changes data in every record that is not marked as deleted. Selected Changes data in every record marked as selected. Current Changes data in only the currently active record. You may see occasional capitalization errors if you try to convert data to mixed case, because mixed case is subject to exceptions. These include abbreviations that should be all uppercase (firm names such as ABC Corp) and words that include an internal capital letter (MacArthur). To handle exceptions, the software uses the mixed case table (mixcase.tbl). You can open this file with a text editor such as Notepad and add more exceptions, as needed. The mixed case table file is stored in the same directory where your software is installed. If your uppercase data includes an exception that is not listed in the dictionary, this software may not capitalize the word correctly. For example, if you input MCA RECORDS and MCA is not listed in the mixed case table, the result would be Mca Records. Last names that start with Mc and O' do not appear in the mixed case table. The software always capitalizes the next letter after Mc and O' assuming that you've chosen to capitalize all fields and set capitalization style to Mixed. Replacing text You can replace text in a field in selected records. For example, you could replace all occurrences of “Incorporated” with “Inc.” in a Company field. Make a backup of your file before replacing text in fields, in case you change something you didn’t intend to change. There is no “undo” for replacing text. 1. Choose Records > Replace. 2. Use the options in the Replace window to specify what you want to change. 46 User Guide Option Description Field Lists all fields for you to choose from. Choose one to perform the Replace function on. Option Description Insert Type the string of characters you want to insert in the field. Entire Field Replaces the whole field with the text entered in the Insert box. Portion Replaces part of the field with the text entered in the Insert box. You define which part to replace by using the controls below the Portion option. From Character Number If you’re deleting a portion, type the position in the field where you want to start deleting. If you don’t want to delete any text, type 1 in the From Character Number box and 0 in the Number of Characters box. The text will be inserted at the beginning of the field. Number of Characters If you’re deleting a portion, type the number of characters to delete. If you don’t want to delete any text, type 1 in the From Character Number box and 0 in the Number of Characters box. The text will be inserted at the beginning of the field. But Only the Part That Limits text to be replaced to only certain text in the selected field. If the text entered in the But Only the Part That Contains/ Starts With text box occurs more than once in the field, it is changed at every occurrence. Contains Replaces only the specified text from the selected field, regardless of where it appears in the field. Starts With Replaces text that appears at the beginning of the field. Case Sensitive Deletes text only if it matches the exact capitalization that you entered. Whole Word Deletes text only if it stands alone or is bordered by nonalphanumeric characters. For example, if you choose to replace “Association” with “Assoc.”, and you select the Whole Word option, the software will not change “Associations.” All Non-Deleted Records Performs the text deletion and replacement on all records in your file. Selected Performs the text deletion and replacement on only those records that are marked as selected. Current Performs the text deletion and replacement only the record that is currently displayed. Chapter 2: Getting started 47 Selecting records If you want to perform an action (for example, address correction) on a subset of your records, you must first identify the subset by selecting the desired records. Use the Records > Select command to select records. Likewise, you can un-select records to remove them from the group of selected records. Use the Records > Un-select command to un-select records. Menu command Description Records > Select > Cur- Marks the current record as selected. rent Record Records > Select > All Records Marks every record in the database as selected. Records > Select > Nth Record Sample Opens a window where you can specify the number of records that you want to select. Records > Select > By Criteria Opens a window where you define precisely which records you want to select. Records > Un-select > Current Record Marks the current record as un-selected. Records > Un-select > All Records Marks every record in the database as un-selected. Records > Un-select > Nth Record Sample Opens a window where you can specify the number of records that you want to un-select. Records > Un-select > By Criteria Opens a window where you define precisely which records you want to un-select. Related links: “Using criteria to search for, select, or un-select records” on page 50 48 User Guide Searching for records Use the Search menu to find records in your database. Detailed search If you want to search by criteria, use the Search > Find command to set up the criteria and then Search > Repeat Last Find to reuse the same search criteria. Related links: “Using criteria to search for, select, or un-select records” on page 50 Quick searches Use the following Search menu commands to perform simpler searches: Menu command Description Search > Go To Displays the first, last, next, previous, or specific record (by number), depending on your choice. Search > Quick Find Opens a window where you can specify the search criteria based on the currently selected index. If no index is selected, Quick Find is unavailable. Search > Jump to ZIP Field Places your cursor in the ZIP Code field in the current record. Chapter 2: Getting started 49 Using criteria to search for, select, or un-select records You can set up criteria to use when searching for a group of records, or to select or un-select records. For example, you may want to select all records in your database with a certain ZIP Code if you are creating a targeted mailing. To set up criteria, follow these steps. 1. Choose Search > Find if you are searching for records. Choose Records > Select > By Criteria if you are selecting records. Choose Records > Unselect > By Criteria if you are un-selecting records. 2. Use the following options to specify the record(s) that you’re searching for. Option Description Field Choose the field that you want to evaluate. Every field in your layout is shown, as well as a Record # and Distance (if you own SAP BusinessObjects Postalsoft Business Edition’s GeoCensus option). Match Choose the type of match. For example, if you want all records with a ZIP Code of 54601, you would set the ZIP Code field = (equal) 54601. Compare to Value Type the value to compare to the chosen field. For example, if you want all records with a ZIP Code of 54601, type 54601 in the Value box. Compare to Field Choose a field from this list to compare to the field you chose from the other Field list. Case Sensitive Matches only if the casing of words matches. For example, Smith will not match SMITH. Whole Word Excludes partial word matches. For example, Smith will not match Smithers. Before or After Inserts the condition before or after the selected condition in the Criteria box. Insert Condition Adds the specified condition to the list box. Overwrite Condition Replaces the selected condition with the current criteria. And / Or Inserts And or Or into your criteria. Use And if both conditions must be met. Use Or if either condition must be met. ( ) Inserts a parenthesis into the criteria list box either before or after the selected condition (depending on the Insert setting). You must insert a right parenthesis to complete the equation. Inserts a right parenthesis into the criteria list box either before or after the selected condition (depending on the Insert setting). You must insert a left parenthesis to complete the equation. Delete Removes the selected condition from the criteria. Clear All Removes all conditions from the criteria. First / Last / Previ- Finds the first, last, previous, or next record that matches the criteous / Next ria you set. If no match is found, the current record is displayed. 50 User Guide Option Description Recall Loads the last criteria you used. Verify Criteria Validates the syntax of the criteria. Chapter 2: Getting started 51 Deleting records You can delete records one at a time or in a group: Deleted records Choose Edit > Delete Record to delete the displayed record. Choose Records > Delete Selected to delete the group of selected records. Deleted records still reside in the database and are available to you if you need to access them again (unless you have permanently purged them). If you want to include deleted records in an operation, you must include deleted records in your current view (View > Deleted Records, or View Non-Deleted and Deleted Records). You can un-delete deleted records and you can purge deleted records to truly delete them from your database. Undelete deleted records You can undelete deleted records to make them an active part of your database again. To undelete a single record, choose Edit > Undelete Record. To undelete all deleted records, follow these steps. This process works only if you have not permanently removed deleted records yet (Tools > Remove Deleted Records). 1. Choose View > Deleted Records. 2. Choose Records > Select > All Records (or use selection criteria). 3. Choose Records > Un-Delete Selected. 4. Choose View > Non-deleted Records. 5. Choose Records > Un-Select > All Records. Removing deleted records The software does not automatically, permanently remove records that you delete in case you need to access them again in the future. To permanently purge deleted records from your database, you must remove them (Tools > Remove Deleted Records). When you remove deleted records, the software assigns each remaining record a new record number. Important: If you export to NCOALink or perform an ACS mailing, you must not remove deleted records until you have merged the NCOALink or ACS data back into your database. 52 User Guide Settings Library You can save and re-use components in the Settings Library. Components are groups of settings. By using the Settings Library, you can save time by not having to set up a particular area again. You can save and load Settings Library components in any areas of the software that include the Settings Library Save and Load buttons, including the following: Address correction customer information Import and export settings Record layout settings Record search/selection settings Presort settings including mail piece, entry point or plan, Periodical, Mail.dat, Intelligent Mail, presort schemes, and mailing information 1. In any window that includes Settings Library buttons, click the Save... or Load... button to access the Settings Library window. 2. Use the following options in the Settings Library window to save, load, or edit a component, as needed. Note that some buttons and options are unavailable, depending on whether you are saving or loading a component. Managing the Settings Library Option Description Component Shows a list of components that were previously saved for this area of the software. Name Shows the name assigned to this component Description Shows a brief description of this component. Details Shows the settings that are saved as part of this component. Load Uses the settings shown in this job. Delete Permanently removes the selected component. Print Prints all information about this component. Save Stores the component with the information as shown. Change Name or Description Opens a window where you can edit the component’s name and description. You can delete, rename, re-describe, import, and export Settings Library components. 1. Choose Tools > Options > Manage Settings Library. 2. Use the following options in the Manage Settings Library window, as needed. Option Description Component Shows a list of components that have been saved. Name Shows the name assigned to the selected component Description Shows a brief description of the selected component. Chapter 2: Getting started 53 Importing and exporting Settings Library components Option Description Details Shows the settings that are saved as part of this component. Change Name or Description Opens a window where you can edit the component’s name and description. Select All Marks each component in the component list as selected. Un-select All Marks each component in the component list as un-selected. Delete Deletes the selected component(s). Import Opens a window where you can choose an .xml file containing Settings Library component(s) to bring into Postalsoft. Export Opens a window where you can save the selected Settings Library component(s) to an .xml file for use on another computer, for example. If you run the software on more than one computer or if you update to a new computer, you can transfer components from one computer to another by exporting and importing the components. Importing and exporting components between computers can save you a lot of setup time. After you export component(s), you can transfer the saved .xml file to the new computer. On the new computer, copy the .xml file into a directory that is easy for you to access. When you export component(s), a settings.xsl file is saved in the same location as the .xml file. This file is there so that you can open the .xml file in your web browser to view the component details. If you want to open the .xml file on the new computer, you must transfer this settings.xsl file along with your .xml file. 54 User Guide Chapter 3: Importing and exporting data This section describes how to import data from external files into this software and how to export your SAP BusinessObjects Postalsoft DeskTop Mailer or Business Edition data to an external file. Chapter 3: Importing and exporting data 55 Introduction to importing and exporting Importing is the process of bringing data from a separate, external file into your Postalsoft database so that you can work with or view the data in Postalsoft. You can import whole files or just certain records from a file. You can import data even if the incoming file’s layout differs. Postalsoft can handle a variety of incoming data: Different field names, sizes, or types More or fewer fields than your data file Fields in a different order First and last names in one field City, state, and ZIP Code in one field ZIP Code and ZIP+4 extension in separate fields Separate fields for each address component Exporting is the process of generating a new database based on data from your Postalsoft database so that you can use the data outside of Postalsoft. You can export all or some records and all or some fields. You can even combine certain fields (City, State, and ZIP Code, for example) into one field during exporting. The software does not support the following: 56 User Guide Importing or exporting files that contain foreign characters. Importing or exporting files larger than 2 gigabytes (GB). File formats for importing and exporting You can import and/or export the following types of files. Format Import Export ASCII delimited or fixed-length (.txt or .csv) Yes Yes dBase compatible (.dbf) Yes Yes Data Interchange Format (.dif) Yes Yes Microsoft Access 97/2000/2002/2007 (.mdb or .accdb) Yes Access 2000/2002 Microsoft Excel 2000/2002/2003/2007 (.xls or .xlsx) Yes No Microsoft Word mail-merge (.doc) No Yes NCOALink No Yes. NCOALink export format The NCOALink export format is for use when sending data to Lorton Data for NCOALink processing (not through Extended Services). See “NCOALink export” on page 117 for details. Using Microsoft Access and Excel 2007 If Access or Excel 2007 is not installed on your computer, you must download 2007 Office System Driver: Data Connectivity Components before you can import Access or Excel 2007 files. Download these components from http:// www.microsoft.com/downloads/en/details.aspx?FamilyID=7554f536-8c284598-9b72-ef94e038c891. dBase files To access data in a dBase file, you have two choices: either import the dBase file (File > Import) or access it directly (File > New, choose the dBase file). Use the following guidelines to help you decide which method to use. Access the dBase file directly if you want to use all the records in the dBase file or if you don’t want to append the data to an existing file. Import the dBase file in the following situations: Copying .dbf files You want to append all or part of the dBase file to an existing file. Your dBase file doesn’t have fields you’ll need for presorting (for example, city, state, and ZIP Code information is all in a single field). The file contains fields that you want parsed (for example, if first and last name are in the same field, and you want them in separate fields). The dBase file has memo fields using a FoxPro memo file (.fpt). If the file uses memo fields and the .fpt file is not present, you won’t be able to import the file. If you want to use the software’s .dbf file in another program, make a copy of the .dbf file to use in the other program. Some programs claiming to be dBasecompatible do not write files that are fully dBase-compatible. If another program writes erroneous or incompatible data into the .dbf file, your entire database could be corrupted or unreadable when you open it with this software. Chapter 3: Importing and exporting data 57 Some field types in Microsoft Access don’t have a corresponding field type in the Postalsoft. Follow the guidelines below when importing Access tables. Microsoft Access After you import an Access file, check your data to make sure that the fields were imported as you expected. If there’s a problem, you may want to try importing again after making field adjustments in the software. Important: When you import Access text and memo fields to character-type fields, data will be truncated (lost) if it exceeds the target field length. When you import date/time data, time data will be lost. When you import Currency, AutoNumber, and Number data types to numbertype fields, imported data may not correctly reflect the original number or value. Avoid importing fields that don’t have the same field type. Match non-text type fields to <None> in the Associate Imported Fields window. When you do this, those fields are not imported. The table below shows non-text Access fields (and one text field type) and the field types that you should match them to. Microsoft Access field Data type after import Conversion results AutoNumber (long integer) Num; 0 decimal places Results are undefined if the value is too large for the target field. The software won’t add numbers or verify uniqueness. Currency Num; 2 decimal places Results are undefined if the value is too large for the target field. Date/Time Date Only the date portion is imported. Memo Char Data is truncated if it exceeds the target field length. This field can only be imported to Char-type fields because displaying or editing Memo fields is not supported in the software. Number (long integer) Num; 0 decimal places Results are undefined if the value is too large for the target field length. Number (double) Num; 2 decimal places Results are undefined if the value is too large for the target field or if the value has decimal places other than 2. Number (integer) Num; 0 decimal places Results are undefined if the value is too large for the target field. Number (single) Num; 2 decimal places Results are undefined if the value is too large for the target field or if the value has decimal places other than 2. Text Char Data is truncated if it exceeds the targeted field length. Yes/No Logical Imports with no problems. Byte n/a Cannot import Replication ID n/a Cannot import OLE objects n/a Cannot import Link n/a Cannot import 58 User Guide Importing records 1. Choose File > Import. 2. Choose the file to import. 3. In the Import File Format window, set options as needed. Option Description Import format Choose the format of the file you are importing. Quantity Choose All Records if you want to import every record from the selected file. Or choose a range of records if you want to import only a subgroup. Permanently delete all records before importing data Removes all records from the current database file before importing the new data file. You must have the database open in exclusive mode. Override input mapping for naming and address data in wrong fields Moves data into the correct fields when your import file is not formatted consistently or has multi-line fields. This feature is available only in SAP BusinessObjects Postalsoft Business Edition. Save unidentifiable data in the fields Extra1, Extra2, and Extra3 Saves any data that could not be parsed during the import in the Extra Import Data 1 - 3 fields. Add these fields to your record layout before importing. This feature is available only in SAP BusinessObjects Postalsoft Business Edition. 4. Click Next to advance to the next step of the import process. Related links: “Settings Library” on page 53 Choosing ASCII import options If you haven’t done so already, choose File > Import to start the import process. After you complete information in the Import File Format window and click Next, the Import From ASCII Text window opens if you’re importing from an ASCII file. 1. In the Import From ASCII Text window, set options as needed. Option Description Delimited Indicates that the fields in the file you’re importing are set off by the tab or character of your choice. Fixed size Indicates that the fields in the file you’re importing are a set size in each record. The size will be specified in a later window. 2. Click Next to advance to the next step of the import process. Chapter 3: Importing and exporting data 59 Setting field length of imported fixed-length files If you haven’t done so already, choose File > Import to start the import process. After you complete information in the Import File Format window and the Import From ASCII Text window, the Import Field Sizes window opens if you’re importing from an ASCII fixed-length file. 1. In the Import Field Sizes window, set options as needed. Option Description Field display area Scroll through data to ensure that the software correctly recognized the beginning and end of fields. As needed, drag or click the red arrows to move them, add new markers, or delete markers. Header Size Type the number of characters that make up the header, before the first record in the file. If there is no header in the file, enter 0. Record Length Type the number of characters per record. End of Record Delimiter None: Records include no end-of-record character. CR/LF: The end of each record is designated by a carriage return and line feed. LF: The end of each record is designated with a line feed. 2. Click Next to advance to the next step of the import process. Choosing the Access or Excel table to import If you haven’t done so already, choose File > Import to start the import process. After you complete information in the Import File Format window and click Next, the Choose Table to Import window opens if you’re importing from a Microsoft Access or Excel file. You can import one table at a time. If a file contains multiple tables that you want to import, you will need to go through the import process multiple times. When you import multiple tables from a file, any subsequent table imported will result in additional records. 1. Choose the desired table from the list. 2. Click Next to advance to the next step of the import process. Mapping imported fields If you haven’t done so already, choose File > Import to start the import process. After you complete information in the first window(s) of the import process, the Associate Imported Fields window appears. This is the last window of the import process, and this is where you map fields from the import file to your Postalsoft database. Usually the software can correctly map the incoming fields to Postalsoft fields. Use the options below if you need to make changes. 1. In the Associate Imported Fields window, set options as needed. 60 User Guide Option Description Imported fields Select a field in this list if you need to change its associated Postalsoft field. Option Description Destination fields Select a field in this list that corresponds to the field highlighted in the Imported Fields list. For example, map “Maria” to FIRST. Note the following special mapping situations: If you do not want to import a field, map it to <NONE>. If a field contains multiple components, map to the corresponding combined field (for example, First + Last). The software will parse the data into individual fields. If a field contains individual address-line components, map to the corresponding component (for example, Primary Range, and so on), and the software combines them into the address field during the import. Next Sample Record Shows the next record in the import file. Viewing additional data may help you determine how to map the data. Remove All Mappings Clears all associations between the Imported Fields list and the Destination Fields list. 2. Click Finish to begin importing the data. Related links: “Terms for address components” on page 69 “Settings Library” on page 53\ Chapter 3: Importing and exporting data 61 Exporting records 1. Choose File > Export. 2. Choose the format in which you would like to export this file. NCOALink exporting is a move-update process. See “Related links” below. 3. Click Next to advance to the next step of the import process. Related links: “Settings Library” on page 53 “NCOALink export” on page 117 Choosing ASCII export options If you haven’t done so already, choose File > Export to start the export process. After you complete information in the Export File Format window and click Next, the Export to ASCII window opens if you’re exporting to an ASCII file. 1. In the Export to ASCII window, set options as needed. Option Description Delimited Creates the export file using a tab or character of your choice to separate the fields. Fixed size Creates the export file with a set, constant size for each field. The field sizes are set in a later window. Include header Adds a header record in the exported ASCII file. The header record includes the field names in the order they are exported and in the record same format of other records. 2. Click Next to advance to the next step of the export process. Choosing the records to export If you haven’t done so already, choose File > Export to start the export process. After you complete information in the first window(s) and click Next, the Group Export window opens. 1. In the Group Export window, set options as needed. Option Description All non-deleted records Exports every record that is not marked for deletion. Selected records Exports records that are marked as selected. Presorted records Exports records that were included in the last presort. Presorted container label records Exports container label data from the most recent presort. The process for exporting presorted container label data is different from the process followed when exporting other data. See “Exporting presorted container information” on page 65 for more information. 62 User Guide 2. Click Next to advance to the next step of the export process. Exporting presorted records If you haven’t done so already, choose File > Export to start the export process. If you chose to export presorted records, then after you complete information in the first few windows, the Export Presort Information window appears. 1. In the Export Presort Information window, set options as needed. Option Description Export labels for... Includes the records you choose in the export file. Presorted: Pieces that qualified for the mailing. Qualifying non-presorted: Pieces that fell to the single-piece rate. Unqualified: Pieces that don’t have a ZIP Code or have a bad ZIP Code. Foreign: Pieces that are destined for locations outside of the United States and its possessions. Pieces are detected as foreign only in Periodicals class and only if your layout contains the Country field with a recognized country name in it. Export optional endorsement for... Includes the optional endorsement line (OEL) in the export file for the specified pieces of each package: first only, first and last, or all pieces. The OEL indicates the sortation level of a package. If the OEL is required for all pieces within a particular level, the software will override your setting of this option and automatically post the OEL for each piece within that particular level. Export ACS keyline format Specifies the spacing format of the ACS keyline in the export file. Export package, container or pallet number for... Includes the package, container, or pallet number field in the export file for the specified pieces of each package, container, or pallet: first only, first and last, or all pieces. Pallet information is available only in SAP BusinessObjects Postalsoft Business Edition with the purchase of the pallets/drop-ship option. Export sequence for labels Exports labels from first to last (normal order) or last to first (reverse order). Export labels in firm packages Specifies whether labels should be exported for only the first copy of a firm package or all copies. Export break marks for package/container/ pallet Includes the specified break marks for the specified pieces of each package, container, or pallet: first only, first and last, or all pieces. Pallet information is available only in SAP BusinessObjects Postalsoft Business Edition with the purchase of the pallets/drop-ship option. Modify Opens a window where you can change the character used for break marks and also change the width of the break marks. Default Opens a window where you can set or apply default settings for reuse. 2. Click Next to advance to the next step of the export process. Chapter 3: Importing and exporting data 63 Mapping exported fields If you haven’t done so already, choose File > Export to start the export process. After you complete information in the first few windows, the Export Fields window appears, where you map fields to be exported. 1. In the Export Fields window, set options as needed. Option Description Postalsoft fields Select a field in this list if you need to change its associated export field. Export fields Select a field in this list that corresponds to the field highlighted in the Postalsoft Fields list. If you do not want to export a field, map it to <NONE>. Add Field Appends a field to the Export Fields list. Delete Field Removes the selected field from the Export fields list. New Field Opens a window where you can set up a new, customized field to export. This is useful if you want to combine multiple fields into one field on export. For example, you could combine FIRST and LAST into a name field. Edit Field Opens a window where you can change a customized field that you previously set up. Remove Field Deletes the selected field from the Postalsoft Fields list. You can remove customized fields only. Suppress Blank Export Fields Removes blank lines in your output file. For example, if you export fields to print on labels, when a Company or Address_2 field is blank, the data below is moved up. Remove All Mappings Clears all associations between the Postalsoft Fields list and the Export Fields list. 2. Click Next to advance to the next step of the export process. 3. If setup is complete, enter the file name and click Finish. The export is complete. Related links: “Settings Library” on page 53 Setting field lengths in the exported file If you haven’t done so already, choose File > Export to start the export process. After you complete information in the first few windows, if you’re exporting an ASCII fixed-length, dBase, of Microsoft Access file, the Export Field Sizes window appears, where you set field lengths. 1. Change the field lengths in the Export Field Size column, as needed. 2. Select Right Justify for any fields that you want to be aligned on the right. 3. Click Next to advance to the next step of the export process. 4. Enter the file name and click Finish. The export is complete. 64 User Guide Exporting presorted container information If you haven’t done so already, choose File > Export to start the export process. If you chose to export presort container label information, then after you complete information in the first few windows, the Export Presorted Container Information window appears. 1. In the Export Presorted Container Information window, set options as needed. Option Description Abbreviate city name Abbreviates the city name of your destination line (City, in destination line State, and ZIP Code) in your exported container file. Combine selected optional presort information fields into one field Groups every field that you select in Optional Presort Information into one field. For example, if you select Container Number and Number of Packages in Container, when you export, both fields are concatenated into one. Optional presort information Choose any fields that you want included in the exported file. Export sequence for records Specifies whether records should be exported in first-to-last order (normal) or last-to-first order (reverse). 2. Click Next to advance to the next step of the export process. 3. In the Export Container Information window, choose the files that you want to create (trays, sacks, and/or pallets) and enter a path and name for the files you chose. The pallet file is available in SAP BusinessObjects Postalsoft Business Edition with the purchase of the pallets/drop-ship option. 4. Click Finish. The export is complete. Related links: “Settings Library” on page 53 Chapter 3: Importing and exporting data 65 66 User Guide Chapter 4: Address correction The software can correct address data and assign codes for postal automation, data enrichment, and other purposes. When the software corrects addresses, it is standardizing them to USPS (United States Postal Service) standards. This chapter explains address-correction features and options and how you can apply them in common situations. This chapter also explains Delivery Point Validation, LACSLink, SuiteLink, and Geocensus (an add-on option for Business Edition). Chapter 4: Address correction 67 Introduction CASS certification References The software’s address assignment engine, ACE, is certified by the USPS under its Coding Accuracy Support System (CASS) program. This recognition gives you the highest possible confidence in the software’s address correction. 68 User Guide USPS Publication 28, Postal Addressing Standards, lists most of the guidelines that the software must follow when it corrects addresses. Domestic Mail Manual (DMM), the official source of USPS mailing rules, lists rules regarding CASS certification, the 3553 form, and more. Other helpful USPS publications. Ask your postmaster or USPS account representative about them. Terms for address components When referring to the components that make up an address, we use same terms that the USPS uses, with one exception:.We call the line that contains the name of a company “Company;” the USPS calls it “Firm.” See the following example for a listing of each address component. Postal barcode |546504331019| John Dough, President North American Bakery Supply PO Box 9175 2001 West Harbor Drive North Suite 152 Onalaska, WI 54650-4331 Company Dual address Assigned address Last line City State Postal codes 54650-4331 01 9 ZIP+4 (ZIP Code and 4-digit add-on) DP2 check-digit (Together, these four numbers are the basis for the postal barcode. Usually, only the ZIP and ZIP4 are printed in numeric form.) Address-line components Secondary address Primary address 2001 West Harbor Drive North Suite 152 Primary range Primary name Predirectional Postdirectional Suffix Secondary range Unit designator Chapter 4: Address correction 69 What is address correction? When the software corrects or standardizes an address, it gives you back a corrected, complete form of that address. At the same time, you can receive useful codes for postal automation and other purposes. To correct your addresses, choose Tools > Correct Address. Address hygiene To ensure that address data is correct and complete, the software relies on USPS address directories to: Verify that the city, state, and ZIP Code agree with one another. If an address includes only a city and state, the software can usually add the ZIP Code, and vice versa. Standardize the address line by correcting a misspelled street name, filling in missing information, and deleting unnecessary punctuation. Identify any undeliverable addresses. Assign error and status codes to help you find out why addresses were not assigned or how they had to be corrected. Before standardization After standardization Address City State ZIP Address City State ZIP = 1390 valhalla = deltona pines = fl = 32738 = 1390 Valhalla Street = Deltona = FL = 32725-1732 Preparation for matching You may want to perform duplicate detection (see “Finding duplicate records” on page 87) after you standardize addresses. When comparing two addresses to see if they match, it’s important to have standardized data—otherwise, the smallest typographical error might keep you from finding matches you should find. Data enrichment During address correction, you can append many useful codes to your records, such as the county number and congressional district number. Before standardization Address City State ZIP Postal automation 70 User Guide = = = = 1070 shorewood dr la crose wi S4601 After standardization Address City State ZIP -------------------------Delivery Point Code Carrier Route Number LOT Number LOT Order = = = = -= = = = 1070 Shorewood Drive La Crosse WI 54601-7019 --------------------------70 C026 0120 A During address correction, you can append postal automation codes, including the carrier-route number, delivery-point code, and line-of-travel number.These codes can help you qualify mailings for the lowest possible postage rates. How address correction works The address correction process works like this: 1. Input. One record is standardized at a time. 2. Parse. The address is broken down into its components: postal code, city, state or province, house number, street name, and so on. 3. Pre-standardize. The parsed components are converted to match to the patterns of the directories. The components are converted to full capitals, any nonstandard abbreviations are corrected, and punctuation and extra spaces are removed. 4. Match last line. The software searches for a match between the incoming city, state, and postal code and data in the City and ZCF directories. If a matching record is found, the address is called a last-line match. 5. Match address line. The software searches the National ZIP+4 directory, looking for records that might match the input address line, secondary address, and company. The software evaluates all potential matches and assigns a confidence score to each one. The software then selects the record with the highest confidence score. To be chosen, a record must have a high confidence score, and score distinctly higher than any other possible matches. If successful, the address is called an address-line match. When the software has chosen a matching record, it can finalize the postal code and assign other codes. 6. Results. You can receive two types of resulting data: Corrected data for the address-related fields in your records. Additional codes and components generated during look-up. Chapter 4: Address correction 71 Standardized fields The fields listed below are the only fields affected when you standardize addresses. Other fields, such as a phone number field or a last name field, remain unchanged. Note: You can select options to not standardize some of the fields listed below, even if you are standardizing others. See Appendix A for details about how these fields are updated. Field Description Address_1 Street address line 1 Address_2 Street address line 2 City City name Congr_CD Congressional district code County County name County_CD County code CRRT Carrier-route code DP2 Delivery-point 2-digit add-on code DPC Delivery-point check-digit Err_Stat Status code (if the record is found) or error code (if the record is not found) LACS Move update data from NCOALink that identifies the type of address conversion LOT Line-of-travel number LOT_Ord Line-of-travel order Plus4 4-digit add-on to the ZIP Code (only use with ZIP5 field) Rec_Type USPS record-type code State Two-character state abbreviation URB PR Urbanization code is a place name that denotes a neighborhood or subdivision ZIP 5- or 9-digit ZIP Code (with a hyphen) ZIP5 5-digit ZIP Code ZIP9 5- or 9-digit ZIP Code with no hyphen ZIP_Move ZIP Move realignment indicator ZIP+4 codes are assigned only to DPV-confirmed addresses — addresses that have a DPV status of Y, S, or D (in the DPV Status field). 72 User Guide Correction options By default, address correction options are set so that your addresses will conform with the USPS-preferred standardization style. However, you can change these settings if you need to (Tools > Correct Address > Correction Settings). Here’s an example of address standardization using the default settings: Before standardization After standardization Address City State ZIP Address City State ZIP =1070 shorewood drive =la crose =wi =S46Ol = = = = 1070 SHOREVIEW DR LA CROSSE WI 54601-7019 By default, all address components are corrected and convert to capital letters. The 4-digit ZIP Code extension is added if the address is DPV-confirmed. Change the settings to meet your needs You can set the correction options to meet your needs. For instance, you may choose not to update some of the address components, or to convert the data to a mix of upper and lowercase. Producing the CASS 3553 form If you want or need to produce the CASS 3553 form, be sure to select the following options before performing address correction: Use USPS Preferred Alias Address Perform DPV Processing Perform LACSLink Processing Chapter 4: Address correction 73 Suggestion lists When the software looks up an address in the directories, if the original address data is good, it finds exactly one matching record. Sometimes it is impossible to find just one matching record in the directory: several records may be close matches. When multiple possible matches exist, the software presents these to you as suggestions if you have suggestions enabled. To enable suggestions, choose Tools > Correct Address > Correction Settings and select Suggest Changes for Records Not Found. For example, given the incomplete last line below, the software cannot reliably choose one. If you choose one, then the software can finish address assignment. Last line Address = City = State = Possible matches in the City/ZCF directories 1000 vine lac wi La Crosse, WI 54601 Lac du Flambeau, WI 54538 Lac Courte Oreilles Indian Reservation, WI 54806 Choosing from a suggestion list When presented with a suggestion list, you need some basis for selecting the correct address. Perhaps you can come up with some additional or better data. Do not guess. If you guess wrong, then your information for that record will be incorrect and the mail piece may be misdelivered. When to turn on suggestion lists Suggestion lists are useful tools when you’re processing one address at a time. When you process large groups of records with suggestion lists enabled, the process may be too slow to be useful (if many records bring up a suggestion list). Incentives There’s a strong incentive to assign every possible address. The USPS requires separation of the automation mail stream from other mail. So mailers have two incentives to barcode every possible piece: CASS rule Postage discounts for barcoding. Splitting the mail into automation and non-automation streams causes inefficiency in mail preparation. To keep your operation running smoothly, you should cut down the non-automated portion as much as you can. The USPS does not permit the generation of a 3553 form when suggestion lists are used in address correction. The USPS suspects that users may be tempted to guess. Misrouted mail is expensive for the USPS to handle. Therefore, you can produce a 3553 form only when you perform address correction for groups of records without suggestion lists enabled. If you need to use suggestion lists, you may want to perform address correction with suggestion lists enabled and then perform address correction again with suggestion lists disabled. The second time, to save time, perform just the bare minimum of processing (updating the ZIP Code in order to generate the 3553 form). 74 User Guide Delivery Point Validation What is DPV? Delivery Point Validation (DPV) is a USPS technology that helps validate the accuracy of address information. With DPV, you can identify addresses that are Undeliverable As Addressed (UAA) and determine whether or not an address is a Commercial Mail Receiving Agency (CMRA), a private business that acts as a mail receiving agent. DPV uses data that the USPS provides to CASS vendors. DPV can be useful in the following areas: USPS goals and requirements Mailing: DPV assists in screening out undeliverable-as-addressed (UAA) mail and cuts down on mailing costs. Information quality: DPV’s ability to verify an address down to the individual house, suite, or apartment rather than block face increases the data's level of accuracy. Increased assignment rate: DPV resolves ties when other tie-breaking methods are not conclusive. This may increase assignment rates. Preventing mail-order-fraud: DPV can assist merchants by verifying valid delivery addresses and Commercial Mail Receiving Agencies (CMRA). This can eliminate shipping of merchandise to individuals placing fraudulent orders. The USPS is trying to remove UAA mail from the system. It costs millions of dollars every year to mail and handle UAA mail. Thus, the USPS requires DPV: The CASS report will be produced only when you perform DPV and LACSLink processing. ZIP+4 codes will be assigned only for addresses in which the primary address (for example, the house number) is DPV-confirmed. This means that postage discounts will be possible only for those mail pieces with a DPVconfirmed primary address. For more information about DPV’s effect on postage discounts and reducing UAA mail, see: http://www.usps.com/mailerscompanion/_pdf/novdec06.pdf DPV performance DPV processing speed depends on your operating system, computer configuration, and what other processes you are running at the same time. If you are performing DPV processing for multiple records, you may load the DPV directories to memory, which can significantly improve DPV performance. Loading to memory requires at least 1.0 GB of memory, because the directories require 550 MB of continuous free memory and your operating system and other applications will use additional memory. Therefore, we strongly recommend that you install at least 1.5 to 2.0 GB of memory, especially if you are running LACSLink processing at the same time. If you do not load the directories to memory, then only 35 MB of memory are required to read the DPV directories. Make sure you have enough memory available before performing DPV processing. Chapter 4: Address correction 75 Perform DPV processing Prepare your database If the DPV fields aren’t already in your layout, follow these steps to add them: 1. Choose File > Properties > Database. 2. In the Record Layout window, click Multiple Fields. 3. Select DPV (Select All). 4. Click OK. Load the DPV directories For details about the DPV directories and how to install them, see “Postal directories” on page 20. Perform DPV processing as part of address correction 1. Choose Tools > Correct Address > Multi-Record. 2. Select the Perform DPV Processing option. 3. Select the Load to Memory option to improve processing speed when you’re processing a large database. 4. Select the Stop Assigning If Out of Memory option to quit address assignment if your system doesn't have adequate memory. If you do not select this option and your system doesn't have enough memory available, processing will continue, but at a slower speed. 5. Enter information at the Customer Information tab. 6. Click OK. View results After processing, you may want to view the Summary Information report to see DPV processing results. To print the Summary Information report: 1. Choose Print > Reports. 2. Select the Summary Information report. 3. Click Print. 76 User Guide DPV and LACSLink locking False positives The USPS DPV and LACSLink directories contain valid mailing addresses and some invalid addresses known as false positives. The USPS includes the false positive addresses for security reasons. When you perform DPV or LACSLink processing, if a false positive record is found, the record is marked as a false positive, and no further DPV or LACSLink processing can be performed on that file until an unlock code has been entered. Unlock DPV or LACSLink Follow these instructions if you’ve encountered a lock while performing address correction with LACSLink or DPV processing. If you are a Business Edition NCOALink Limited Service provider, see “Unlock instructions for NCOALink limited service providers” on page 78. 1. Go to http://service.sap.com/bosap-unlock. 2. Click Retrieve USPS Unlock Code. 3. Choose your System (product installation). 4. Enter the Lock Code, which is listed in the .txt file: What are you unlocking? File Location of this file, by default DPV dpvx.txt C:\Postalsoft\DPV lacsx.txt C:\Postalsoft\LACSLink Link LACS 5. Select LACSLink or DPV as the Lock Type. 6. Select BOJ-EIM-COM as the Component. 7. Enter the Locking Address. The locking address can be found in the .txt file (see step 4). If there is no locking address information, and the software still says LACSLink or DPV is locked, you have encountered a false lock. If this is the case, create a support message at http://service.sap.com/message and choose Component BOJ-EIM-COM for assistance. 8. Attach the .log file: What are you unlocking? File Location of this file DPV Dpvl###.log ### is replaced with the MDF file name C:\Postalsoft\ACE\log Lacsl###.log ### is replaced with the MDF file name C:\Postalsoft\ACE\log LACSLink 9. Click Submit. The unlock code is displayed. Chapter 4: Address correction 77 If an unlock code could not be generated, a support message will be created and will be processed during regular business hours. 10. Replace the entire contents of the .txt file with the unlock code provided in step 9. 11. Remove the record that caused the lock from the database. The unlock code can only be used one time. If the software detects another false positive, a new unlock code will be needed. Unlock instructions for NCOALink limited service providers If you are a Postalsoft Business Edition NCOALink limited service provider, and you encounter a DPV or LACSLink lock, follow these steps to contact the USPS directly: 1. Send an email to the USPS at dsf2stop@usps.gov: Attach the .log file (see step 8 above) to the email. Include a subject of LACSLink False Positive or DPV False Positive. 2. When the USPS releases the list containing the locked record, delete the .log file. 3. Remove the record that caused the lock from the database. 78 User Guide LACSLink What is LACSLink? The USPS LACSLink product updates rural-route addresses to street-name addresses. These “911” conversions make it easier for police, fire, ambulance, and postal personnel to locate a rural address. LACSLink also converts addresses when streets are renamed or post office boxes renumbered. To obtain the new addresses, you must already have the old address data. LACSLink replaces the USPS's Locatable Address Conversion System (LACS). The CASS report is produced only when you perform DPV and LACSLink processing. LACSLink is an integrated part of address processing. It is not an extra step. If a match is found in the LACSLink directories, the software updates the address in your database with the LACSLink-converted address and provides other LACSLink information. Example of LACSLink conversion This example shows a LACSLink conversion of a rural-route address to a streetname addresses. Original address LACSLink-converted address RR 2 BOX 204 DU BOIS PA 15801 463 SHOWERS RD DU BOIS PA 15801-6667 LACSLink locking For more information about LACSLink locking caused by false positives and how to unlock, see “DPV and LACSLink locking” on page 77. LACSLink performance LACSLink processing increases the time it takes to perform address correction. Processing time varies with the LACSLink feature based on operating system, system configuration, and other variables that are unique to your operating environment. If you are performing LACSLink processing for multiple records, you may load the LACSLink directories to memory, which may make LACSLink processing faster. Loading to memory takes several minutes and requires at least 150 MB of free memory. Chapter 4: Address correction 79 Perform LACSLink processing Prepare your database If the LACSLink fields aren't already in your layout, follow these steps to add them now: 1. Choose File > Properties > Database. 2. In the Record Layout window, click Multiple Fields. 3. Select LACSLink (Select All). 4. Click OK. Load the LACSLink directories For details about the LACSLink directories and how to install them, see “Postal directories” on page 20. Perform LACSLink processing as part of address correction 1. Choose Tools > Correct Address > Multi-Record. 2. Select the Perform LACSLink Processing option. 3. Select the Load to Memory option to improve processing speed when you’re processing a large database. 4. Select the Stop Assigning If Out of Memory option to quit address assignment if your system doesn't have adequate memory. If you do not select this option and your system doesn't have enough memory available, processing will continue, but at a slower speed. 5. Enter information at the Customer Information tab. 6. Click OK. View results The Summary Information report and the Qualitative Statistical Summary section of the 3553 CASS form show LACSLink processing results. To print these reports: 1. Choose Print > Reports. 2. Select the report you want to print. 3. Click Print. 80 User Guide SuiteLink With SuiteLink you can build more accurate and complete addresses by adding suite numbers to business addresses. With the secondary address information added to your addresses, fewer mail pieces are Undeliverable-As-Addressed (UAA), and more mail pieces are sorted by delivery sequence and delivered with accuracy and speed. The addition of secondary number information to your addresses allows for the most efficient and cost-effective delivery sequencing and postage discounts. With CASS Cycle N, SuiteLink processing is required for CASS-certified jobs. SuiteLink processing is required for mailers who want to produce the CASS Form 3553, which is needed for postal automation discounts. The software attempts to match a company name, a known high-rise address, and the CASS-certified ZIP+4 in your database to data in SuiteLink. When there is a match, the software adds the suite number to your record. You can perform SuiteLink processing with the software, as an integrated part of address correction. This example shows a record processed through SuiteLink: Original record SuiteLink directory Updated record Company name High-rise address CASS-certified ZIP+4 Secondary numbers Unit designators Suite number added Poplar Auto 987 Main St 12345-6789 Poplar Medical Sales Ste 212 Poplar Auto Sales Ste 214 Poplar Computers Ste 216 Poplar Auto 987 Main St Ste 214 12345-6789 SuiteLink directory You must use the SuiteLink directory with a ZIP+4 directory labeled for the same month. You cannot use a SuiteLink directory that is more than 60 days past its release date. See “Downloading software and directories” on page 14 for details about loading the SuiteLink directory. Set up SuiteLink You can set up SuiteLink processing in the software by following these steps: 1. Choose File > Load Directories to load the SuiteLink directories. Repeat this step each time you receive updated directories. See “Downloading software and directories” on page 14. 2. Choose File > Properties > Database and add the SuiteLink Return Code field to your record layout if desired. This field is optional. If you do not add it, you can still perform SuiteLink processing but will not be able to see the return codes. See below for details about this field. The Company field must be present in your layout; SuiteLink processing requires company data. 3. Choose Tools > Correct Address > Multi Record. Select the Perform SuiteLink Processing option and any other address correction options necessary for this job. 4. Select the Load to Memory option to improve processing speed when you’re processing a large database. Chapter 4: Address correction 81 5. Select the Stop Assigning If Out of Memory option to quit address assignment if your system doesn't have adequate memory. If you do not select this option and your system doesn't have enough memory available, processing will continue, but at a slower speed. 6. Click OK in the Correction Settings window to begin address correction. Mover ID NCOALink SuiteLink reporting 82 User Guide SuiteLink reporting is required for all NCOALink service providers and end users to be in compliance with CASS Cycle N. Currently, SuiteLink is already reported in the Mover ID Summary Report (as well as LACSLink and DPV information). GeoCensus GeoCensus processing compares address data to a directory containing geographical data gathered by the U.S. Census Bureau, called TIGER® (Topologically Integrated Geographic Encoding and Referencing) data. Using this data, you can append latitude, longitude, Federal Information Processing Standards (FIPS) codes, and the U.S. Census tract and Block Number Area (BNA) codes. GeoCensus can be run during address correction if you own the GeoCensus option. U.S. Census Bureau web sites For more information about the TIGER data, FIPS codes, U.S. Census tract and BNA codes, see http://www.census.gov. To find the latitude and longitude of a specific location, enter a city and state at http://www.census.gov/cgi-bin/gazetteer. Prepare your database See “Fields” on page 317 for details about these fields. Required GeoCensus fields Latitude Longitude Optional GeoCensus fields Enable GeoCensus, perform address correction FIPS State Code FIPS County Code FIPS Place Name Code U.S. Census Tract BNA To perform address correction and GeoCensus processing: 1. Choose Tools > Correct Address > Correction Settings, and click either the Single Record or Multi-Record tab. 2. Select the Assign GeoCensus Codes option. 3. Click OK. 4. Choose Tools > Correct Address > Current Record or Tools > Correct Address > Multiple Records. Your addresses are corrected, and your GeoCensus fields are populated. Select records by location You can select or deselect records based on location. For example, you could prepare a mailing to customers who live within 20 miles of latitude 43.827° and longitude of -91.234°. To select these records: 1. Choose Records > Select > By Criteria. 2. Choose Distance from the Field list. 3. Choose <= less or equal from the Match list. 4. Type 20 in the Compare to field, and type the latitude and longitude values in the appropriate fields. 5. Click Insert Condition. 6. Click OK. Chapter 4: Address correction 83 Status and error codes If your layout includes a field for error and status codes, the software assigns a status code when it assigns an address, or an error code if it could not assign an address. These codes can help you understand why the software couldn’t assign an address or what it changed if it successfully assigned the address. The field must have a field kind of Error or Status. If you accepted this field as part of the default layout, and did not rename the field, the field’s name would be Err_Stat. See “Error and status codes” on page 339 for an explanation of what each error and status code represents. 84 User Guide Parse names and assign prefixes, gender codes, and greetings During address correction, you can parse names and assign prefixes, gender codes, and greetings. Define your settings by choosing Tools > Correct Address > Correction Settings, and click the Name/Gender/Greeting tab. To run address correction and any of the following processes, choose Tools > Correct Address > Current Record or MultiRecord. Parse names The software can parse (identify and isolate) name data. For example, the software can break up name fields into individual parts (first, middle, last, and suffix) and populate these fields in your database. You must add these separate fields to your database before parsing. The software can parse two full names per record. See “Field kinds” on page 86. When you parse names, the address correction process will take longer, especially for large files. Assign gender codes and prefixes Knowing genders can help you more accurately target your marketing efforts to the correct group of people. The software can assign a precise gender code to each name when you add the Gender field kind to your record layout. The gender codes represent: Strong male, such as John or Robert Weak male, such as Terry or Shawn Strong female, such as Mary or Jane Weak female, such as Robin or Kim Ambiguous, such as Pat, Kelly, or an initial Unassigned (a gender could not be determined based on the name data) When the software assigns a strong gender code, it can also assign a prefix, Mr., Ms., or Mrs. This feature will help you address your mail pieces appropriately. If you already have prefixes in your database, deselect the Assign Prefix option. The software refers to the record’s prefix when assigning a gender code. An inaccurate prefix can affect your results. For example, a record may contain something similar to Mrr. John Smith. If you parse names, assign prefixes, and select the Overwrite Existing Prefix option, your data ends up as Mr. John S Mrr. Assign a greeting If you want to personalize mail pieces, you can assign an overall greeting to each record in a formal or casual style. To assign a greeting to each record, you should parse your name data into separate name fields. Then, the software knows which part of the name to use in the greeting. You can parse names and assign a greeting during the same process. To assign a greeting to each record: 1. Choose File > Properties > Database to make sure that you added the Greeting field kind. See “Field kinds” on page 86 for details. Chapter 4: Address correction 85 2. Choose Tools > Correct Address > Correction Settings, and click the Name/Gender/Greeting tab. 3. Select the Assign Greeting option. 4. Leave the default initiator Dear, or enter your own. 5. Leave the default punctuation as a comma, or enter your own. 6. Choose the multiple-person connector, and or & from the drop-down list. 7. Choose both the single-person and multiple-person greeting style that you want. Single person/Formal: This option uses the prefix and last name whenever possible. If the gender is weak, ambiguous, or unassigned, then the software uses the first name instead (Dear Robin, for example). Single person/Casual: This option uses the first name. If no first name exists, the software uses the prefix and last name (Dear Mr. Smith, for example). Multiple person/Full: This option uses both names without any prefix, for example Dear John and Mary Smith, or Dear John Smith and Mary Peterson. Multiple person/Short: This option is always Dear Sirs, Dear Madams, or Dear Sirs and Madams. 8. Click OK when you finish. Field kinds Your layout should include the following fields before you parse or assign genders and greetings. Choose File > Properties > Database to add fields. See Appendix A for details about these fields. 86 User Guide Prefix 1, Prefix 2 First name 1, First name 2 Middle name or initial 1, Middle name or initial 2 Last name 1, Last name 2 Suffix 1, Suffix 2 Title 1, Title 2 Gender 1, Gender 2 Greeting Chapter 5: Finding duplicate records You can find duplicate records in one file or in multiple files. You define what constitutes a duplicate record, and you choose what to do with any duplicates that are found. You can delete them, select them, or copy them to another file, for example. Duplicate detection is also known as merge/purge or matching. Chapter 5: Finding duplicate records 87 Preparing for duplicate detection There are several important steps you must take before you perform a search for duplicate records. 1. Choose File > Backup Database to save a copy of your database. Depending on the options you choose, records may be deleted. Therefore, it is recommended that you back up your files before using them in a duplicate detection process. 2. Choose File > Properties > Database, and make any necessary layout changes in all files that will be involved in duplicate detection. If you want to compare a field other than name and address fields, assign that field a Dupe-Compare field kind. If you want to post dupe-group numbers to the Dupe_Group field, add the Dupe_Group field to your layout. Dupe groups are groups of records that the software judges to be duplicates. 3. Choose Tools > Correct Address > Multi Record to standardize addresses. To ensure that duplicate detection is as effective as possible, perform address correction before performing duplicate detection. Related links: “Address correction” on page 67 88 User Guide Searching for duplicate records 1. Open all files in which you want to search for duplicate records. If you want to write the duplicate records or unique records to an output file, that file must also be open. As many as eight files can participate. 2. Select a reference file by clicking the window for that file. The software writes the reports to the same directory where the reference file is stored. In addition, the software saves your merge/purge settings with the reference file for future use. 3. Choose Tools > Merge/Purge. All files that are currently open are listed. 4. In the Merge/Purge - Participating Files (Step 1) window, choose how each file is involved in duplicate detection, and click Next to advance to the next step of the merge/purge wizard. Option Description File usage None: File is not included in duplicate detection. Input: File is searched for duplicate records. Output: File into which the processed records are copied, based on options you select. For example, you can output duplicates or unique records. Creating an output file is optional. Suppression: Records that you do not want to include in your mailing. Duplicates are never deleted from suppression lists. By matching against a suppression list, you can identify records to exclude (or “suppress”) from a mailing. Priority Each normal file must be assigned a priority. Priority helps to determine which duplicate records to keep. Suppression files have a priority of 0, which cannot be changed. Chapter 5: Finding duplicate records 89 Choosing the comparison method In step 2 of the merge/purge wizard, you choose a rulebook, which determines what constitutes a match. You can also restrict comparisons to smaller groups to shorten processing time. If you haven’t done so already, choose Tools > Merge/Purge to start the wizard. In the Merge/Purge - Choose Comparison Method (Step 2) window, choose options as needed and click Next. 90 User Guide Option Description Compare records Specifies which record groups are compared. Limiting the comparison group is less effective if the field compared is unstandardized or blank. All: Every record is compared to every other record. This is the slowest way to compare records. Same 3-digit ZIP: Records are compared to each other only if the first 3 digits of their ZIP Codes match. Same 5-digit ZIP: Records are compared to each other only if their 5-digit ZIP Codes match. Some duplicates may be missed, for example, if a person or company has both a street address and a post office box. Same field kind: Records are compared if they match based on the field you specify. Only fields that are indexed in all files compared may be used. Rulebook file Determines what constitutes a match. Choose a rulebook and read its description on screen to be sure the rulebook meets your needs. Some guidelines: If your layout includes the Address_2 field, use a rulebook with “Addr_2” in the name. If your layout does not include the Address_2 field, use a rulebook without “Addr_2” in the name. Exact, tight, medium, and loose refer to how closely fields must match in order for the records to be considered a match. Exact is 100%. Tight is 90 to 95%. Medium is 80 to 90%. Loose is 75 to 90%. “Resident” rulebooks compare ZIP Codes and street addresses. “Co” (company) rulebooks compare ZIP Codes, street addresses, and company names. “Co-individ” (company individual) rulebooks compare ZIP Codes, street addresses, company names, last names, and first names. “Family” rulebooks compare ZIP Codes, street addresses, and last names. “Individual” rulebooks compare ZIP Codes, street addresses, last names, and first names. Edit Opens a window where you can change the field matching setup. See “Customizing a rulebook” on page 95 for details. New Opens a window where you can create a new rulebook. See “Customizing a rulebook” on page 95 for details. Rename Changes the file name of the selected rulebook. Delete Removes the selected rulebook. Choosing the action(s) to perform on duplicate records In step 3 of the merge/purge wizard, you decide what to do with the duplicate records that are found. Your choices depend on the kind of file(s) you’re processing: normal files, suppression files, and/or output files. If you haven’t done so already, choose Tools > Merge/Purge to start the wizard. In the Merge/Purge - Choose Actions to Perform (Step 3) window, choose options as needed and click Next. Option Description Input file(s) Changes the input file(s) according to your selection. Post dupe group numbers to files Writes a dupe group number to each record’s Dupe_Group field, for records that are duplicates. A dupe group is a group of duplicate records. Output file Updates the output file according to your selection. Summary Creates the Merge/Purge Summary report, which lists your duplicate detection choices and the results. Duplicate record listing Creates the Merge/Purge Dupe List report, which lists all duplicate records found. Options Opens a window where you can change margins, header text, and other options for the merge/purge reports. Show undecided pairs for manual verdict During duplicate detection, opens a window where you can judge undecided records as duplicates or unique records. Undecided pairs are records that, according to the selected rulebook, qualify as neither duplicates nor unique records. This option is unavailable if you selected a rulebook with an exact threshold; such rulebooks never designate a record pair as undecided. If you don’t select this option, the software judges all undecided pairs to be unique records. Show summary of dupes found, with opportunity for change, before performing actions above After all duplicates are found, opens a window where you can view all dupe groups, change the action on the dupes found, perform the previously selected action, or cancel processing. Chapter 5: Finding duplicate records 91 Mapping input fields to output fields Step 4 of the merge/purge wizard appears only if you are posting to an output file. In step 4, you map fields in the input file to fields in the output file. If you haven’t done so already, choose Tools > Merge/Purge to start the wizard. In the Merge/Purge - Associate Fields (Step 4) window, use the following options to map fields, and then click Next. 92 User Guide Option Description Map fields for normal input file If more than one file is listed, select each file, one at a time, and map input fields to output fields for each input file that is listed. Input file fields Output file fields If you need to change a mapping, select the input file field first, and then select the output file field that it should be mapped to. If an input field should not be included in the output file, map it to <None>. Judging undecided records If you chose the Show undecided pairs for manual verdict option in Step 3 of the merge/purge wizard, then, during duplicate detection, the Undecided Dupe Comparison window opens, where you can judge records to be duplicates or unique records. If you haven’t done so already, choose Tools > Merge/Purge to start the wizard. In the Undecided Dupe Comparison window, use the following options to mark records as duplicates or unique records and continue processing. Option Description Record display area Shows undecided record pairs, including the fields compared and their weighted score. Click a row in the table to view the full contents of that record in the display area below the table. Dupe Marks the records as duplicates. Not Dupe Marks the records as unique records. Don’t show any more undecided pairs Continues processing without you having to rule on any more undecided pairs. The remaining undecided pairs will be treated as unique records. Automatically judge all remaining undecided pairs score __ % or more to be dupes Marks remaining undecided pairs as duplicates when they score at the number you enter or higher. Remaining undecided pairs will not be displayed for you to judge. The number you enter must fall within the range that currently, according to the selected rulebook, makes records undecided. Chapter 5: Finding duplicate records 93 Acting on the duplicates found If you selected the Show summary of dupes found, with opportunity for change, before performing actions above option in Step 3 of the merge/purge wizard, then, at the end of duplicate detection processing, the Summary - Review Duplicates Found window opens, where you can view the duplicates, and either perform or change the actions that you had selected before. If you haven’t done so already, choose Tools > Merge/Purge to start the wizard. In the Summary - Review Duplicates Found window, use the following options to perform or change actions. Option Description Record display area Shows duplicate records, one dupe group at a time, including the fields compared and the weighted score. Click a row in the table to view the full contents of that record in the display area below the table. Delete / Select / Output Depending on the actions you chose to perform on duplicate records, you will see a Delete, Select, and/or Output checkbox for each record. You can select or deselect these checkboxes to change the actions for individual records. 94 User Guide Previous group Displays the previous dupe group. Next group Displays the next dupe group. Perform Actions Closes this window and completes processing the duplicate records according to the actions you specified in the wizard. No further dupe groups will be shown. Customizing a rulebook If the predefined rulebooks don’t meet your needs, you can create a new rulebook or edit settings in an existing rulebook. Do so with caution, as these settings are complex. As always, with the potential to delete records as part of duplicate detection, back up your data before performing duplicate detection, especially with a customized rulebook, until you are sure of its reliability. 1. Choose Tools > Merge/Purge. For details about what to choose in this window, see “Searching for duplicate records” on page 89. 2. In the Merge/Purge - Choose Comparison Method (Step 2) window, choose from the following options to edit a rulebook or create a new rulebook: If you want to change an existing rulebook, select it and click Edit. Predefined rulebooks are not editable. If you want to copy an existing rulebook so that you can customize it, select the rulebook, click Edit, and click Save As. If you want to create a new rulebook, click New. 3. In the Edit Dupe-Detection Rules window, use the following options to customize your rulebook. Option Description Field kinds to compare, in order Lists up to eight fields that may be compared. The software compares fields in the order that they are listed in the rulebook, using their maximum no-dupe scores and minimum dupe scores. If two records are considered a match based on the first field, then the other fields are not compared. Maximum no dupe Sets the highest score that could decide a record as a unique. For example, if the maximum no dupe score for the last name field is 80, and two last names are less than 80 percent alike, then they are not duplicates. Set the maximum no-dupe score to -1 to force the software to compare other fields before deciding if the records are unique. For example, the software would view “Becky” and “Rebecca” as only 50 percent alike. With the maximum no dupe score for first names set at 50 or higher, the two records would be considered unique records even if all other fields matched perfectly. Minimum dupe Sets the lowest score that could decide a record as duplicates. For example, if the minimum dupe score for last names is 98, and two last names are 98 percent alike, then they are duplicates. Set the minimum dupe score to 101 to ensure that the software compares other fields before deciding if the records are duplicates. Usually you wouldn’t want to judge records as duplicates based on just one field. For example, just because two records have the same ZIP Code, it doesn’t make them duplicates. In most cases, it’s good to compare more than one field. Chapter 5: Finding duplicate records 95 Option Description Overall weight % Sets the percentage of the overall weight you want the field to contribute to the total score. The total for all fields must be 100. For example, if a matching address line is more important than matching last names, you would assign a higher overall weight % to address line. Details Opens a window where you can set more rules. See “Setting advanced matching options” on page 96. Overall weighted results: Maximum no-dupe score Controls the highest score that a record pair can achieve and still be considered unique records. This score is used if none of the individual field rules could determine the records to be dupes or non-dupes. Overall weighted Controls the lowest score that a record pair can achieve and still results: Minibe considered duplicates. This score is used if none of the indimum dupe score vidual field rules could determine the record to be dupes or nondupes. Setting advanced matching options 96 User Guide Description Describes the rulebook. The description appears when you select the rulebook from the list of rulebooks in step 2 of the wizard. File name Sets the location and file name for the rulebook. Save Saves the rulebook with the file name, path, and settings as shown. Save as Opens a window where you can save the new rulebook to a location and file name that you specify. 1. In the Edit Dupe-Detection Rules window, click the Details button. 2. Use the following options to set advanced field-matching options. Option Description If one field is blank... Controls scoring when the comparison is between a populated field and a blank field. Ignore rule: Skips this field’s rule and goes on to the next rule. The blank field has no effect on the score. The software recalculates the weight percents for the other fields compared because the blank field contributes 0 percent, and all weight percents must total 100. Score as: Applies the score that you enter for this field. A high score might be appropriate if you’re matching on a first or middle name, for example. A very low score (or 0) is advisable when dealing with blank street address fields. If both fields are blank... Controls scoring when the comparison is between two blank fields. Ignore rule: Skips this field’s rule and goes on to the next rule. The blank fields have no effect on the score. The software recalculates the weight percents for the other fields compared because the blank fields contribute 0 percent, and all weight percents total 100. Score as: Applies the score that you enter for this field. A high score might be appropriate if you’re matching on a first or middle name, for example. A very low score (or 0) is advisable when dealing with blank street address fields. Testing your custom rulebook Option Description Initials match score Considers initials and whole words a match. For example, Bob’s Bait Shop and BBS would match. If you enable initials matching, enter a match score. For example, enter a score of 100 if whole words and their corresponding initials should be considered a perfect match. If you select this option, the initials and the words that match are scored according to your entry. If there are other words in the field that are not shortened, they are scored the usual way. Substring match score Considers compared fields duplicates when one field matches the first portion the other field. For example, Bob’s Bait Shop and Bob’s would match. If you enable substring matching, enter a match score. To qualify as a substring match, the shorter string must exactly match the first part of the longer string. For example, Bob’s Bait Shop and Bait Shop do not match. Abbreviation match score Considers two fields duplicates when one contains a shortened form of words that appear in the other field. For example, International Health Providers and Intl Hlth Prov would match. If you enable abbreviation matching, enter a match score. In this case, abbreviation means: The first letter of the shortened word matches the first letter of the full word. All letters in the shortened word appear in the full word in the same order that they appear in the full word. Non-exact numeric match scores 0 Ensures that fields containing numeric data are scored 0 when the numbers don’t match. For example, if you did not select this option for the street address field, comparison of 4932 Main St and 4392 Main St would result in a score of 95. If you select this option, the score is 0. Your decision to select this option or not depends on what other fields your rulebook is comparing and how those fields are weighted. It is recommended that you back up your data and test your custom rulebook to ensure that the rulebook functions how you intended it to. If you don’t get the results you want, you can edit your rulebook. When you test your rulebook, perform duplicate detection on a small sample of your database if your database is large. And select the Show summary of dupes found option in step 3 of the wizard before performing any action on them (deleting them, for example). Chapter 5: Finding duplicate records 97 Smart matching The software automatically allows for the following differences in data, to ensure that duplicates are found, even when data is slightly different. 98 User Guide Special case Description Transposed alphabetic characters The software checks for transposition of alphabetic characters when comparing fields. Transposed characters are two consecutive characters that are switched within a word (for example, Johsnon compared to Johnson). The software deducts only half as much for transposed alphabetic characters as it does for nonmatching characters. Transposed numeric characters are controlled by the Nonexact numeric match scores 0 option. See “Setting advanced matching options” on page 96. Hyphenated names When comparing a hyphenated last name to a nonhyphenated last name, the software considers the two fields 100% matching if the nonhyphenated last name matches one part of the hyphenated last name. Capitalization The software does not consider case when comparing records. Punctuation The software does not consider minor punctuation differences when comparing records. Chapter 6: Extended Services Chapter 6: Extended Services 99 Extended Services With Extended Services, you can send your data via the internet to a vendor (Lorton Data, Peachtree Data, or Authenticom) for various types of processing. When you send your data to a vendor for processing, they process the data and then send the updated data back to you seamlessly over the internet. Processing options vary by vendor. For complete details about the options available from each vendor, see “Choose a vendor and processing options” on page 107. A summary of available options appears below: Pricing and payments ZIP+4 NCOALink DSF2 Do Not Mail suppression Deceased suppression Prison suppression Phone append Email append Extended Services vendors determine prices for the various processing options. Check with your chosen vendor to learn about their pricing for these services. When you choose Tools > Services > Extended Services, links are available for you to click to access the vendors’ web sites to learn more about their pricing. 100 User Guide Preparing for Extended Services Before you perform Extended Services processing Before you can begin the Extended Services process, you must: Establish an account with a vendor Establish an internet connection. If you do not already have internet access on your computer, contact your IT department for help with this. Establish an account with a vendor. See “Establish an account with a vendor” on page 101. Set up proxy settings. See “Set up proxy settings” on page 101. Exclude foreign addresses from Extended Services processing. See “Foreign addresses” on page 101. Make sure your database has the necessary fields. See “Extended Services fields” on page 102. Before you can send records to a vendor, you must sign up with them to let them know who you are and how you should be billed for this service. This is a onetime task: after signing up, you will not be asked for this information again. To sign up for with a vendor: 1. Choose Tools > Services > Extended Services. 2. Select a vendor for this job. 3. Click the Sign up for service with <vendor> link in the Processing Options window. This launches your web browser and takes you to the vendor’s web site. 4. Follow the instructions on the web site to enroll. Set up proxy settings If you have a direct internet connection, you do not need to set up proxy settings. If your computer is behind an HTTP-proxy-based firewall, you must set proxy settings. 1. Choose Tools > Options. 2. Click the Proxy Server Settings button. If you have questions about these settings, contact your network administrator. Foreign addresses USPS data does not include foreign addresses. If your Extended Services processing will include address processing and if you pay per record, you may want to exclude foreign addresses from the data that you send to the vendor to reduce the number of records sent and therefore the cost. Chapter 6: Extended Services 101 Extended Services fields Fields sent to Extended Services vendor Certain fields must be present in your layout before you begin Extended Services processing because they are used for lookup during processing. These fields are listed as required in the table below. Other fields are beneficial during lookup, but not absolutely required. For example, the middle name and company fields are useful for NCOALink processing. These fields are listed as optional in the table below. If your database is missing any of the required fields listed below, you must add the fields to your layout before you begin Extended Services processing. Choose File > Properties > Database to add fields to your layout. The following fields are required or recommended in order to perform Extended Services processing. Requirements vary by the type of processing. 102 User Guide Field Required or optional First Name required Last Name required Middle Name optional Company optional Address Line 1 required Address Line 2 optional City required State required ZIP (any ZIP Code or postal code field) required Phone Number required for Phone Append (Authenticom only) Email Address required for Email Append (Authenticom only) Email Append Flag required for Email Append (Authenticom only) Merge Key required for Email Append (Authenticom only) Fields updated as a result of Extended Services processing After the vendor updates your data, the updated data is merged back into your database. The fields listed below are updated as a result of Extended Services processing if the fields are in your layout and depending on the type of processing performed. For example, DSF2 fields are updated only when you perform DSF2 processing and only if the DSF2 fields are in your layout. If you want to see the processing results, you must add the fields to your layout before you begin Extended Services processing. If you want to save your original address, phone, and email data, add the Original fields to your layout before you begin Extended Services processing. If the Original fields are in your layout, data from the corresponding fields is copied to the Original fields. For example, data from the City field is copied to the Original City field during Extended Services ZIP+4, NCOALink, and DSF2 processing; and the new city data goes into the City field. Note that you must choose the exact corresponding field. For instance, if your database has the ZIP/ZIP+4 field, choose Original ZIP/ZIP+4 for the "Original" field; do not choose Original ZIP 5Digit Part Only, for example. Choose File > Properties > Database to add fields to your layout. For information about the contents of these fields, see Appendix A. Field Updated as a result of which type of processing? Address Change Indicator NCOALink Address Line 1 ZIP+4, NCOALink, DSF2 Address Line 2 ZIP+4, NCOALink, DSF2 City ZIP+4, NCOALink, DSF2 Carrier Route ZIP+4, NCOALink, DSF2 County Code ZIP+4, NCOALink, DSF2 Delivery Point 2-digit add-on ZIP+4, NCOALink, DSF2 Delivery Point Checkdigit ZIP+4, NCOALink, DSF2 Deceased Flag Deceased Suppression Do Not Mail Flag Do Not Mail Suppression DPV Status ZIP+4, NCOALink DPV CMRA ZIP+4, NCOALink DPV No Stat ZIP+4, NCOALink (Lorton Data only) DPV Vacant Indicator ZIP+4, NCOALink DSF2 Address Type DSF2 DSF2 Delivery Type Code DSF2 DSF2 Drop Count DSF2 DSF2 Drop Indicator DSF2 DSF2 Educational Indicator DSF2 DSF2 Score DSF2 Chapter 6: Extended Services 103 Field Updated as a result of which type of processing? DSF2 Seasonal Indicator DSF2 DSF2 Stats Indicator DSF2 DSF2 Throwback Indicator DSF2 Email Address Email Append Email Append Flag Email Append Email Match Source Email Append Email Match Type Email Append Error and Status Code ZIP+4, NCOALink LACS-Required Flag ZIP+4, NCOALink (Lorton Data only) LACSLink Indicator ZIP+4, NCOALink LACSLink Return Code ZIP+4, NCOALink Line of Travel Code ZIP+4, NCOALink, DSF2 Line of Travel Order ZIP+4, NCOALink, DSF2 Merge Key Email Append Move Effective Date NCOALink NCOALink Delivery Code NCOALink NCOALink Move Type NCOALink NCOALink Return Code NCOALink Original City ZIP+4, NCOALink, DSF2 Original Delivery Point 2-Digit Add-On ZIP+4, NCOALink, DSF2 104 User Guide Original Email Address Email Append Original Phone Number Phone Append Original State Abbreviation ZIP+4, NCOALink, DSF2 Original Street Address Line 1 ZIP+4, NCOALink, DSF2 Original Street Address Line 2 ZIP+4, NCOALink, DSF2 Original ZIP/ZIP+4 ZIP+4, NCOALink, DSF2 Original ZIP/ZIP+4 No Dash ZIP+4, NCOALink, DSF2 Original ZIP 4-Digit Add-On Part ZIP+4, NCOALink, DSF2 Original ZIP 5-Digit Part Only ZIP+4, NCOALink, DSF2 Phone Append Phone Append Phone Append Flag Phone Append PR Urbanization Code ZIP+4, NCOALink, DSF2 Prison Flag Prison Suppression Record Type ZIP+4, NCOALink, DSF2 Field Updated as a result of which type of processing? State ZIP+4, NCOALink, DSF2 SuiteLink Return Code ZIP+4, NCOALink Walk Sequence DSF2 ZIP (any ZIP or postal code field) ZIP+4, NCOALink, DSF2 Chapter 6: Extended Services 105 Email append processing If you intend to send data for email append processing, carefully read this section. CAN-SPAM Act ! The CAN-SPAM Act spells out the regulations surrounding commercial email messages, including recipients’ rights to remove themselves from companies’ email lists. The CAN-SPAM Act also identifies substantial penalties for companies that send email messages to people who have opted out. For more information about the CAN-SPAM Act, see http://www.ftc.gov/bcp/edu/pubs/business/ecommerce/bus61.shtm. When you perform email append processing through Extended Services, the Email Append Flag field identifies customers who have chosen to opt out: these records have O in the Email Append Flag field. Do not send email to any customer with an O value in the Email Append Flag field. Time frame Email append processing typically takes 7-10 days to complete because of the CAN-SPAM Act. During the 7-10 days of email append processing, you can continue working with your database as usual; the database is not locked. However, it will be temporarily locked during other processing, such as NCOALink. Subsequent email append jobs When you perform email append processing, the Email Append Flag field is populated with a value that tells you the results of email append processing. Later, when you perform email append processing a second or subsequent time, any records that contain a value of F (final) or O (opt out) will retain the current email address in the record. F means a final email address was sent to you last time you performed email append processing; O means this customer opted out. Records with a value of B (bounced), U (unmatched), or blank will be processed in the email append job. See Appendix A for complete information about the Email Append Flag field. 106 User Guide Processing your data with Extended Services Choose a vendor and processing options 1. Choose Tools > Services > Extended Services to start the wizard. 2. To choose a vendor, click its logo. 3. Choose your desired address processing, suppression, and/or append option(s). The table below shows options available from each vendor. Processing options Lorton Data Peachtree Data Authenticom ZIP+4 processing includes address correction and ZIP+4 assignment. The USPS-required CASS form is returned to you. NCOALink move-updating replaces a person’s or company’s old address with their new one. You can choose to obtain data for all moves that occurred in the last 48 or 18 months. The USPSrequired CASS form is returned to you. DSF2 is a USPS product that validates addresses and adds delivery sequence and address attribute information to addresses. The USPS-required CASS form is returned to you. Do Not Mail suppression identifies records that match the list of people who requested not to receive unsolicited mail. Deceased suppression identifies records that match the list of deceased individuals. Prison suppression identifies records that match the list of prison inmates. Phone append adds and verifies telephone numbers Email append adds email addresses 4. Click Next to continue. Log in 1. In the login window, enter your user name and password. The user name and password are initially assigned to you by your chosen vendor, though you can change the password later. See “Changing your Extended Services password” on page 112. If you don’t want to be prompted for your user name and password the next time you access this wizard, you can select the Save My User Name and Password on This Computer option. If you select this option, you’ll be Chapter 6: Extended Services 107 automatically logged in when you access the wizard. If you select this option and later want to be prompted for user name and password, you can remove the stored entry of your user name and password. See “Remove From This Machine” on page 112. 2. Click Next to continue. Enter processing information In the Processing Information window, you select various options for this job. The options vary by the type of processing and the vendor you selected. 1. If your selected vendor is Lorton Data or Authenticom, set up payment options. (Peachtree Data payment is set up in a later step.) Option Description Payment Options Choose your desired payment method for this job. (Lorton Data and Lorton Data only — If you choose Other, Lorton Data will Authenticom only) contact you. They will not begin processing until a payment method has been established. Authenticom only — Prepaid is the only payment option at this time. Purchase Order Number (Lorton Data only) If you chose Purchase Order from the Payment Options drop-down list, then enter the purchase order number here. Establish Payment Options With <vendor> (Lorton Data and Authenticom only) If you have not yet set up payment options or need to add an additional payment option, click the “Establish payment options with <vendor>” link and follow the instructions on the screen. 2. If you’re performing NCOALink processing, set up NCOALink options. 108 User Guide Option Description Class of Mail Select the classes of mail that you will prepare using this list: First Class Periodicals Standard Package Services Even if you are not preparing a mailing at this time, you must select a class of mail. List Sold To If this list was processed for rent, sale, or lease, enter the name of the company or individual who rented, bought, or leased the list. Entry Point ZIP Code Enter the ZIP Code of the post office where the mail will be submitted for mailing. If you don’t know the ZIP Code, you can leave this box blank. Name Match Logic Standard: All types of moves are processed. If your data includes the Company field, matching is based on company name rather than first and last name. Individual: Only individual moves are processed. Family and business moves are ignored. Option Delete Records Marked as Moved Without Forwarding Address Description As part of NCOALink processing, you can mark MLNA records as deleted to exclude them from your list. MLNA means “moved left no forwarding address.” MLNA records show a value of D in the Change of Address Indicator field or one of the following values in the Delivery Code field: F, G, K, or P. 3. Click the Select button(s) to open a window where you can choose the correct Processing Acknowledgement Form (PAF) for this job. PAF requirements vary by vendor and the type of processing you selected: Lorton Data requires a PAF for DSF2 and NCOALink processing. Peachtree Data requires a PAF for all types of processing. Authenticom requires a PAF for NCOALink processing. After you click Select, the List/PAF Selection window opens. In this window, you select or set up a Processing Acknowledgement Form (PAF), which the USPS requires for NCOALink and DSF2 processing. The PAF gives the service provider permission from the list owner (in this case, you or a third party whose list you’re working with) to perform NCOALink or DSF2 processing on the list or lists from that list owner. 4. In the List/PAF Selection window, select an existing PAF or create a new one: Option Description List of PAFs The list at the top of the window shows all PAFs that have been sent to your vendor and accepted into their system. You can select an appropriate PAF from this list. View All Shows all PAFs, even expired PAFs. List Owner or List Name Not Found (Lorton Data and Authenticom only) Select this option if you’re performing NCOALink processing and you already submitted your PAF, but it does not appear in the list yet. Selecting this option tells the vendor that they received your PAF and should associate it with the job you are about to submit. They will not begin processing your job until they’ve approved your PAF. You must also provide the list owner and list name. List Owner or List Name Not Found, Create New PAF (Peachtree Data only) If you need to submit a new PAF, select this option, fill in your name, email address, and list name, and then click Create PAF. Follow the directions given on the web site that opens to complete the PAF creation. Submit a New PAF (Lorton Data and Authenticom only) Click this link and follow the instructions on the web site to create a new PAF. Chapter 6: Extended Services 109 Option Description List Owner (Lorton Data and Authenticom only) Provide the list owner’s name here only if you already submitted your PAF, but it is not yet listed in the List/PAF Selection window. Enter the name of the company or individual who owns the data that you’re about to send. This should be the same list owner name that you entered on your PAF. List Name Lorton Data, Authenticom: Provide the list name here only if you already submitted your PAF, but it is not yet listed in the List/PAF Selection window. Enter a name for the data that you’re about to send. This should match the name that you entered on your PAF. Peachtree Data: Enter a name for the data. Your Name If you are creating a new PAF, enter your name. (Peachtree Data only) Email Address If you are creating a new PAF, enter your email address. (Peachtree Data only) Create PAF After entering your name, email address, and list name, (Peachtree Data only) click Create PAF to submit the information to Peachtree Data and access their web site. Follow the instructions on the web site to complete the process. 5. Click OK to return to the wizard. 6. Lorton Data or Authenticom — Click Process to send your data to the vendor. Skip to “During Extended Services processing” on page 111. Peachtree Data — Click Next to advance to the next wizard window. Set up payment (Peachtree only) 1. In the Payment Method window, click the Select Payment Method button to access the Peachtree Data web site. 2. On the Peachtree Data web site, follow the instructions to set up your payment method. A message tells you when you can return to Postalsoft to complete setup. 3. In Postalsoft, click Process to begin processing. 110 User Guide During Extended Services processing The Job Status window shows what is happening with your job. During processing, you cannot change the database in any way. The database is locked. These steps occur within the software. The Job Status window must be open for these steps to be completed. Processing steps Exporting records Compressing records Sending records These steps occur at the vendor’s site and can occur with the Job Status window open or hidden. Job waiting to process at vendor Job processing at vendor Job complete at vendor Receiving records and reports Uncompressing records Merging records Cancel your job Cancelling a job ends it with no option of restarting. To cancel the job, click the Completely Cancel My Job button. Contact your vendor to learn their pricing policy regarding canceled jobs. Hide the Job Status window You can close the Job Status window by clicking the Hide This Screen for Now button. After hiding the Job Status window, you can display it again by choosing Tools > Services > Extended Services Job Status. Forgotten jobs. If you hide the Job Status window, don’t forget to check the job’s status again soon. After 30 days, the vendor will purge your job from their server, and you will not be able to merge the move-updated data back into your database. The vendor will charge you for updating your data, even if 30 days have passed and the data was not merged back into your database. Processing speed The following factors contribute to processing speed: The number of records. Type of processing. Your computer speed. Your internet connection. The quantity and size of other jobs that the vendor is currently processing. If processing seems slow, check your email. The vendor may email you if they have any questions or issues that are preventing them from expediting your job. Chapter 6: Extended Services 111 Changing your Extended Services password Change your password 1. Choose Tools > Options. 2. Click the User and Password button. 3. Click the vendor’s tab. 4. Change your password, as needed (see below), and then click OK to close the window. 112 User Guide Option Description User Name Your current identifier, as recognized by this vendor. If this box is blank, then you didn’t choose to save your user name and password on this computer when you went through the Extended Services wizard. Password For security, asterisks represent your current password. If this box is blank, then you didn’t choose to save your user name and password on this computer when you went through the Extended Services wizard. Remove From This Machine Erases your user name and password from this computer. The next time you go through the wizard, you will have to enter them again. Change Password at <vendor> Changes the password associated with your account with this vendor. Manage Your User Name and Password Accesses the vendor’s web site where you can request to have your password emailed to you. Extended Services reports After performing Extended Services processing, you can view reports about the processing. Your chosen Extended Services vendor provides these reports, with the exception of the Extended Services History report, produced by Postalsoft. Report Created as a result of which type of processing? File Lorton Data extension 3553 CASS Form ZIP+4, NCOALink, DSF2 .cas Email Append Summary Email Append .ear National Deliverability Index ZIP+4, NCOALink .ndi NCOALink Processing Summary NCOALink .msr NCOALink Match NCOALink .mvs Suppression Summary Suppression .sup Statistics all types .rpt ZIP+4 Processing Summary ZIP+4, NCOALink .ajs Extended Services History all types .rpz Phone Append Summary Phone Append .par DSF2 Delivery Sequence Invoice DSF2 .dsf Peachtree Data Authenticom For details about each report, see “Extended Services reports” on page 259. Chapter 6: Extended Services 113 114 User Guide Chapter 7: Move-update Chapter 7: Move-update 115 Move-updating Move-updating is the process of replacing a person’s or company’s old address with their new one, after they have moved. The United States Postal Service (USPS) requires that all Standard Mail letters, flats, parcels, and Not Flat-Machinables, and all First Class automation-rate and presort-rate mail be updated 95 days of the mailing date with a USPS-approved move-update method. For more information about USPS requirements for moveupdating, see the Domestic Mail Manual (DMM) and other USPS publications about move-updating, ACS, or NCOALink. Methods of moveupdating The software offers several different methods of move-updating. Choose the one that best meets your needs. References Extended Services, a quick internet service that sends your data to a service provider for processing. NCOALink export, through Lorton Data, a certified NCOALink service provider. ACS, the USPS Address Change Service. Mover ID, Business Edition’s NCOALink add-on option. See “Extended Services” on page 99. See “NCOALink export” on page 117. See “ACS move-update” on page 121. See “Mover ID introduction” on page 136. 116 User Guide NCOALink export You can export data to a file and send the file to a licensed NCOALink service provider. To participate in this type of NCOALink move-update through the software, you must use Lorton Data. For more information, visit their web site at http://www.lortondata.com. Prepare for NCOALink processing through Lorton Data The following is a brief summary of how you can use the software to prepare files for NCOALink processing and how you can integrate the NCOALink moveupdated data back into the software: 1. Export your database in an NCOALink-readable format. 2. Send the file for NCOALink processing to Lorton Data with the appropriate NCOALink forms. 3. Merge the updated data back into your file. 4. Perform address correction on your file. The next pages describe these steps in greater detail. Before the export Before you export, you must do the following: ! Export in NCOALink format Standardize your records before exporting them. Standardizing cleans up addresses and increases the chance of your addresses matching with NCOALink information. See Chapter 6 for more information about standardizing addresses. If any of the fields needed for NCOALink processing are defined as Normal Field in your layout, you must change them to the appropriate field kind. For example, if your first- and last-name data is combined into one Name field, and that field is defined as a Normal Field, you must split the fields into First and Last fields. (See Chapter 4 for information about associating fields. See Chapter 3 for information about changing your layout.) Caution: If you want to remove deleted records, do that before exporting your records. After you export your data and send it for NCOALink move-updating, you must not remove deletions until you receive the data back and have merged it into your database. When you export your file, the software writes pertinent information (record number, prefix, first and last name, middle initial, suffix, company, address, city, state, and ZIP Code) from each selected record in a special format. You can export to a single file or to multiple disks. Chapter 7: Move-update 117 NCOALink forms There are two forms that you must send to Lorton Data, your NCOALink processor: NCOALink Processing Order Form NCOALink Processing Order Form: The software can create this form. You must send it each time you send your data in for processing. NCOALink Processing Acknowledgment Form: Complete, sign, and send this form to your NCOALink processor once a year. The NCOALink Processing Order Form must accompany your file when you send it for NCOALink processing. This form includes customer and shipping information, file name and type, output options, and USPS-required information During the export process, the software displays the NCOA Order Form Information window, where you enter information that will be printed on this form. You can print the form at that time or choose to print it later (Print > Reports). Complete the NCOA Order Form Information window completely to provide your NCOALink processor with all the information they need to complete your order. After printing the form, you must complete several sections of the form by hand, including the billing information and authorization. NCOALink Processing Acknowledgment Form (PAF) When performing NCOALink processing with Lorton Data, you must fill out and send a PAF to Lorton Data along with your order. By signing the form, you acknowledge that you will use the NCOALink move-update information according to USPS regulations. Complete and sign the PAF, and send it to Lorton Data, your NCOALink processor, each year. If the customer is not the list owner, a signed acknowledgment form must be obtained from the list owner. The software does not print this form. You can obtain the most up-to-date PAF from http://www.lortondata.com/businessobjects/paf.pdf. Mail or fax this form to Lorton Data. Lorton’s fax number is 612- 362-0299. Send your data for processing Send your data and the NCOALink Processing Order Form to Lorton Data when you’re ready to have your list updated. Refer to the NCOALink Processing Order Form for the address to which you can send your data for processing. Merge the NCOALink move-updated data When NCOALink processing is complete, you’ll receive two sets of media: your original disks or file and the fulfillment media (based on the media you originally used). The fulfillment media contains the updated data that you’ll merge with your database. If you sent floppy disks for processing, you may receive more fulfillment disks than the number of disks you sent. 118 User Guide ! Caution: Do not attempt to import or open the move-updated files you receive. Instead, you will merge the updated data back into your file, using the Tools > NCOA Merge command. The NCOA fields in your database receive result codes, if applicable, during the NCOA merge. (See table below.) If these fields are not in your layout, you can add them now, before you perform the merge. See Chapter 3 for information about changing the file layout. Refer to the documentation that you received with your NCOALink move-updated data for more information about these fields and the codes they contain. Field name in the software Corresponding NCOA field name LACS LACS Record Type NCOA_DC NCOA/LACS Delivery Code NCOA_MT NCOA/LACS Move Type Note: During the merge, the software updates each record according to the record number. Therefore, it doesn’t matter if you added records to your list between the time you exported and merged the results. The new records will not be updated with NCOALink results. ! Caution: Don’t remove deleted records after you’ve exported to NCOALink and before you’ve merged the NCOALink files back with the database. Incomplete addresses If you chose to update records that did not move, some of your standardized records in your fulfillment file may not have a complete ZIP+4. This is normal and means that the NCOALink data bank could not exactly match the format of your address. This does not necessarily mean your address is wrong; it may just not be in a form that matches the NCOALink data. After merging, correct addresses We strongly suggest that you correct your addresses once you have merged the NCOALink data with your database. Here’s why: If you chose the option to standardize records that NCOALink says have not moved (Tools > NCOA Merge), some of the records in the database may not have a complete ZIP+4 (see Incomplete Addresses above for reason). When you correct addresses after the merge, these addresses will be complete. If you correct addresses after the NCOALink merge, you can use the software’s CASS report (Form 3553) rather than the one from the NCOALink processor. It is more convenient to use the software’s CASS report. If you use the NCOA processor’s CASS report, you must choose the option to update records that NCOA says have not moved (Tools > NCOA Merge), and you can’t alter your file in any way after you have started the NCOALink process. Chapter 7: Move-update 119 120 User Guide If you have two address lines (Address_1 and Address_2) and you set address correction to place the primary address in the second address line (Address_2), the corrected NCOALink address will be placed in the first address line (Address_1) when you merge the NCOALink file with your database. Correcting your addresses after you merge the NCOALink file, in this case, places the primary address back into the second address line. Then, when you run a different procedure on your database (like merge/purge), and set that procedure up to expect the primary address line in Address_2, you get the results you expect. ACS move-update ACS (Address Change Service) is a USPS service for receiving address updates for people who have moved. ACS notifies you after the mailing that certain addresses were undeliverable as addressed. In most cases, the mail pieces are forwarded automatically, and you receive a file (called the ACS file) of change notifications. With this software, you can create an ACS (Address Change Service) keyline and print it, along with your ACS participant code. You can also automatically merge the ACS file with your databases as well as providing an easy way to merge hardcopy notifications with your databases. The ACS system is described in USPS Publication 8, Address Change Service. You should obtain this publication and read it thoroughly before attempting to use ACS information in your mailings. Call the USPS National Customer Support Center at 800-331-5746 to order your copy of Publication 8. How to apply for ACS An application form is in USPS Publication 8, Address Change Service. Complete the application and submit it to the USPS. Within 10 days you will receive a letter from the USPS acknowledging your application, assigning your participant code, and giving you instructions for your ACS mailings. There is no application fee for becoming an ACS participant. You are charged only for the updates you receive. For example, if 100 of your records have a change of address out of a file of 100,000 records, you only pay for the 100 updates you receive back from ACS. You will need to register with the USPS and obtain a participant code, which tells the USPS who should receive the addresscorrection data. When you complete your application, there are some important choices you need to make: The length of your ACS keyline in number of characters Whether your keyline is numeric or alphanumeric The format in which you want to receive your automatic updates How many participant codes you need Chapter 7: Move-update 121 ACS keyline length A keyline uniquely identifies your database and record number for the addressee. The keyline is different for each record but the length must always be the same. On the ACS application, you must specify that you will use an alphanumeric keyline. You must state the length of the keyline (between 10 and 16 characters). That length includes the check digit. We recommend using a 12-character alphanumeric keyline. ! Caution: If you place a keyline on your mailpieces that is shorter or longer than what you applied for, you risk receiving all of your ACS updates in hardcopy form, or not at all. ACS media and interval Choose between receiving your ACS automatic updates (ACS file) on tape, cartridge, or diskette. Also indicate whether you want daily (electronic only), semi-weekly, weekly, semi-monthly, or monthly interval updates. ACS participant code A participant code is seven alphabetic characters assigned by the USPS. You can send different mailings using the same participant code. The rule, however, is that you must apply for separate codes for each mail class you use and each publication title that you send using Periodicals class. You can obtain additional codes if you want, even if they are for the same mail class. For example, if you only use First-Class Mail, you only need to obtain one participant code. Once you have your First-Class Mail participant code, you can send all of your First-Class Mail using that one participant code. If you mail First Class, Standard Mail, and two different publications under Periodicals class, you must obtain four participant codes. Here is a sample envelope bearing an address with an ACS participant code and ACS keyline. This Company 100 MAIN PLZ LA CROSSE, WI 54601-4051 ADDRESS SERVICE REQUESTED Participant Code (provided by the ACS department of the USPS) Keyline (created using ACSpeed) 122 User Guide ACS checklist Use the following checklist as a guide for ACS preparation. Start at least three to four weeks before the target date of your first ACS mailing: 1. Order USPS Publication 8 from the USPS by calling the USPS National Customer Support Center at 800-331-5746. 2. Complete and send the application to the USPS. Make sure you apply for all of the participant codes you need for each mail class and publication title you mail. Specify that you will use an alphanumeric keyline between 10 and 16 characters in length. We recommend using 12 characters. 3. Enter your ACS participant code into the software by selecting Tools > ACS > Properties, ACSpeed Format tab. 4. Make sure the length of the participant code you receive from the USPS is the same as the keyline length you chose in step 2 above. It takes about 10 days for the USPS to send you your participant code. 5. Prepare and print one complete sample mail piece and 25 to 50 sample labels containing the participant code and keyline in the address. Mail the samples to the ACS Department of the USPS, National Customer Support Center in Memphis, for approval. (Directions are in Publication 8.) 6. Once you have received approval of your mail piece and sample labels from the USPS, you must request in writing activation of your account. Notification must be received by the USPS National Customer Support Center no later than seven working days prior to your first ACS mailing. 7. Log your ACSpeed mailing in the software by choosing Tools > ACS > Prepare for Mailing. Select ACSpeed and click the Log This Mailing button. This step is necessary to enable automatic merging of the ACS file. 8. Print your labels with participant code, keyline, and appropriate endorsement (see Publication 8). Deposit your mailing as usual. 9. Follow the ACSpeed rules on page 124 when maintaining your database after mailing. This is critical! Chapter 7: Move-update 123 What is ACSpeed? ACSpeed saves you hours of manual ACS (Address Change Service) updates by merging your ACS files automatically with your databases. ACSpeed advantages Here are just some of ACSpeed’s many advantages: ACSpeed rules Because the participant code and keyline uniquely identify the file and record number to be updated, it is critical that you don’t do anything to your database that would invalidate that association. To help prevent this from happening, follow these guidelines: 124 User Guide Automatically updates multiple databases from one ACS file Uses a special ACS keyline format, unique to each record Frees your layout of any ACS fields; use databases “as is” Preserves your database’s integrity with ease Maintains a log of ACS mailings Merges manual, hardcopy updates Request a new alphanumeric participant code using the correct size (typically 12) from the USPS for ACSpeed use only. Don’t use the same participant code or keyline prefix on different computers. If possible, do all ACS procedures on the same computer. Don’t use the Tools > Remove Deleted Records command for a file that has been used in an ACS mailing. Using this command renumbers your records. Subsequent ACS file updates will match the original record numbers, not the renumbered ones. Don’t move or rename your .mdf or .dbf files that have been used in an ACS mailing. Don’t replace your .dbf file with another file of the same name with different records. Don’t replace a record in your database with data for a different person. Correct addresses after an ACS file merge (Tools > Correct Address > Multi Record). That way you can be sure that the address information is still correct. Back up your database files before each ACSpeed merge. An illustration of the ACSpeed process The ACSpeed process starts when you enter your ACS participant code and keyline makeup into the software. You then log your records from your database files into the ACSpeed history log file, print your labels with the participant code and ACSpeed keylines, and deliver your mail to the post office. When you receive your ACS file from the USPS, you load it into your computer. Then the software “reads” the participant codes and keylines from the ACS file and searches the ACSpeed history log file for matches. When there is a match between the ACS file and the ACSpeed history log file, the software automatically opens each database that contains a record to be updated, and updates the database with the new address information. ACSpeed history log file Labels Keyline ZAAA0000123APRL Database Keyline ZAAB0002675JAN2 Keyline ZABA00112150MAY April.mdf customers.dbf Sale.mdf customers.dbf may.mdf prospcts.dbf ACS file ACSpeed menu options When you choose Tools > ACS, you’ll see the following (below). We’ll get into greater detail later. Properties: At the ACSpeed Format tab, you design your ACSpeed keyline and enter your ACSpeed participant code. The Legacy Format tab is for entering legacy keyline information and ACS participant code for Legacy mailings. Prepare for Mailing: Here you’ll log your file in the ACS history log file and indicate whether the software should print using the legacy makeup or the new ACSpeed keyline makeup. Merge Notification File: Here you’ll merge the ACS file with your database. Merge Hardcopy Notification: Here you’ll merging hard-copy notices with your database. Chapter 7: Move-update 125 ACSpeed fields If you are going to do an ACS mailing with your file, you may want to include some ACSpeed fields with your layout. There are a variety of ACS fields that hold information from the ACS file merge. You can add these fields anytime prior to merging the ACS file. None of these fields are required in order to merge the ACS file with your database. To add fields to your existing layout, select File > Properties > Database. When you merge your ACS file with your databases, these fields will be populated with the corresponding information from the ACS file. If there is no information, the field is left blank. Consult Appendix A for a complete list of ACSpeed fields and ACSpeed export fields. Export ACS fields 126 User Guide If you are exporting the results of a presort in the software, two ACS-related fields can be selected to be exported with the file (File > Export). They include the ACS participant code and the keyline, both of which include the “#” characters. Field name Length Description ACS_PART 8 characters The participant code including the leading # character. ACS_KEY 18 characters The keyline including the # characters (before and after the keyline). Prepare for an ACSpeed mailing Design your ACSpeed keyline The ACSpeed keyline makeup is designed to distinguish ACSpeed from legacy keylines. Legacy keylines are keylines you used in previous versions of the software. Set your ACSpeed keyline makeup at Tools > ACS > Properties, ACSpeed Format tab. Here are the requirements for ACSpeed keylines: The keyline must be alphanumeric (contains alphabetic and numeric characters). The keyline can be 10 to 16 characters long including the check digit (we recommend 12). The keyline must start with the letter Z. Keylines starting with any letter other than Z are considered to be legacy keylines. The next three characters after the letter Z must be alphabetic and are used to uniquely identify a particular file on your computer. You can choose the characters or let the software choose three unique characters that haven’t been used before in any ACSpeed mailing. The software keeps track of the prefixes that have been used before by checking the ACSpeed history log file. The next five to eight characters are the record number within the file. You can choose how many digits you want. However, five digits limit your maximum file size to 99,999 records. The default is seven, which supports files of less than 10 million records. You can include an optional suffix that starts with any alphabetic character and is up to 11 minus n characters long, where n is the number of digits you chose for the record number (5 to 8). For example, if you chose to use the first seven characters of the record number, you could choose an optional suffix up to four characters long (11 – 7 = 4). Note that the suffix is not used by ACSpeed, but may contain information that is meaningful to you. The final character is a required check digit, determined by the software according to USPS rules. Chapter 7: Move-update 127 Here’s a breakdown of an ACSpeed keyline: ZABC00007195 The first character is always Z. ! ACS properties window The next three characters uniquely identify your file. You can choose or let the software choose for you. The next five to eight characters (we used seven) are the first digits of the record number. This is record number 719. The last character is a check digit computed automatically by the software. Caution: Your keyline must match the keyline size you chose when you applied for your participant code. The keyline size can be between 10 and 16 characters (12 characters are recommended). If you apply for a keyline size of 12, for example, you cannot create and use a keyline size of anything but 12 characters long. The Properties menu item opens up the ACSpeed Format and Legacy Format windows. Before you print your labels, you must complete the ACSpeed Format window. This is where you type your ACSpeed participant code and design your ACSpeed keyline. The information from this window gets logged in the ACS history log file when you log your ACSpeed mailing. Legacy keylines Legacy keylines are keylines you used in previous versions of the software. We have changed the makeup of ACSpeed keylines to differentiate them from the legacy keylines. We have provided the Legacy Format window for the legacy keylines because you may still receive ACS updates for the mailings you sent out using legacy keylines. The Legacy Format window is only for merging legacy keyline updates with the currently active file. When you have a legacy update to merge with a file, you must open that file and complete the Legacy Format window with the legacy keyline information before you attempt to merge the records. Note: We recommend that you do not create any legacy keylines. However, if you want to use legacy keylines on your address labels, you must first complete the Legacy Format window with your legacy keyline information and then choose Legacy for the ACS Mailing Preparation. The software then prints the legacy keyline on your address labels. 128 User Guide Log your mailing After you have designed your ACSpeed keyline, you must log your mailing into the ACS history log file. The ACS history log file is a file that stores participant code and keyline information from all of your files that contain an ACSpeed keyline. The file is automatically created and maintained by the software. If you don’t log your mailing, you won’t be able to automatically update your databases with the ACS file information. That’s because the software compares the contents of the ACS file from the USPS with what is logged in the ACS history log file. When you print your addresses for an ACSpeed mailing, it is critical that you log your mailing in the ACSpeed history log file. When you log your mailing, you are adding the participant code and keyline information in connection with the database file into the history log file. If you don’t do this, the software cannot match the information in the ACS file with your databases. To log your mailing, choose Tools > ACS > Prepare for Mailing. Chapter 7: Move-update 129 Merge your ACS file using ACSpeed With ACSpeed, the software searches for and finds the databases and the records automatically. What’s in an ACS file? If you use more than one participant code, the ACS file you receive can contain address notifications from a combination of codes. The notices can also be from different database files and different mailings. The software figures all of this out for you and automatically updates the records. In order to understand how the ACSpeed merge process works, you should know a little bit about the contents of an ACS file. Basically, an ACS fulfillment file contains one record for each Change of Address (COA) detected during the time intervals you specified. Each record contains the participant code, keyline, and address deliverability information. The software places all possible deliverability codes into one of four categories: Moved: Records for people who have new addresses. The ACS notification will include old address information but it may not match your mail piece address exactly. Gone: Records for people who have moved but have left no forwarding address. Away: Records for people who are temporarily away with no forwarding address. If the address has a Change of Address order filed with the USPS and it is still valid, the ACS file contains the old name and address as it exists in the USPS database (not necessarily as it appears on your mailpiece or in your database file). If the record is in the Moved category, the ACS file contains the new address as it exists in the USPS database. 130 User Guide Decide what type of merge You have three options for ACS file merging, depending on the keyline type (ACSpeed or legacy) and notification type (file or hardcopy), for updating your files: Merge the ACS file with your databases ACS files with ACSpeed keylines: For any change of address information you receive in the form of an ACS file (tape, cartridge, or diskette), copy the ACS file to your hard drive and choose Tools > ACS > Merge Notification File. The software automatically finds the files that require updating and lists the files with how many and what type of updates are in the ACS file. ACS files with legacy keylines: When the ACS file contains a participant code that does not follow the unique ACSpeed code makeup, the software considers it to be a legacy keyline. Legacy updates can only be merged with the current, active file. ACS hardcopy notifications: When you receive a returned mailpiece that contains ACS information, you have to manually type the address changes in your file. The software can still find the file automatically. When you start to receive your updates, you can merge the information with your databases. When you receive your ACS file, merge it with your database. If you receive your ACS file spanned across more than one diskette, see “Combining spanned diskettes from USPS” on page 135. ACS Notification File Content window When the software begins the merge process, the ACS Notification File Content window appears. It’s important to note that at this point the ACS records are not merged with your databases. The software displays the files that were found in the ACS file. You choose what to do with those files in this window. There is one row in the table for each target file to be updated. Each individual file’s participant code and keyline prefix is listed. The Confirm Each Record Before Merging checkbox acts as a safety feature by letting you choose whether or not you want to interactively view and confirm each record before updating it. You can also verify a few records and then change the processing options to update the remaining records without displaying each one. Chapter 7: Move-update 131 The Legacy Notifications section shows if there are any notifications with legacy keylines in the ACS file. You can view these notifications by clicking Analyze Legacy Notification. No. Moved: Displays the number of records in the particular .mdf file that have a new address. No. Other: Displays the number of records in the file that fall into the Gone, Away, or Nixie categories. Name of the .mdf and .dbf files that have records to be updated. All files that are to be merged appear here. You can choose to merge or not by selecting the checkbox in the Merge File? column. Select this option if you want to see each record before choosing to have the software merge them. Select different options for processing the ACS file. Summary of legacy updates found in the ACS file. 132 User Guide Click this button if you want to perform all ACSpeed merging. Click this button if you want to process legacy updates. ACS Merge Options window If you click the Processing Options button in the ACS Notification File Content window, you can set up different processing options. The options in the first part of this window, Verifications to Perform Before Merging a Record, indicate how to handle certain situations. For example, if the ZIP Code in your database differs from the old ZIP Code listed in the ACS update, it may mean that something was done to your database to change it in some way. Maybe someone changed the information in the records, or removed deleted records from the file (which renumbers your records). Anything like that will change your records so they no longer match the file when it was initially mailed. The ACS file’s records are no longer properly associated with the correct record and/or file in the database. The ZIP verification options may also help detect if you already merged the ACS file earlier. Default selections in this window are: Ask For Confirmation: This option lets you choose to merge records even though the 5-digit ZIP Code in the database file is different than the ZIP Code in the ACS file. Ask for Confirmation: This option lets you interactively choose to merge records even though the last name in the database differs from the last name in the Change of Address (forwardable move) notification. Update Address if Moved With Forwarding Address: This option automatically updates all records that have a forwarding address, without asking you to confirm each one. Selections here control how the software behaves when merging the ACS file with your databases. You can select any combination of actions here for posting. Chapter 7: Move-update 133 Behind the scenes of an ACS merge Up until this point, all of the ACSpeed option and choices you have made are just part of the ACSpeed set up. To perform the merge, check the Perform ACSpeed Updates button in the ACS Notification File Content screen. The software automatically opens and updates each selected target file based on the options you have chosen. During an ACSpeed merge, the file and record number is located for each notification in the ACS file. Once located, the merge operation is completed in this order: 1. The software checks the verification options you chose and displays the ACS Record Merge Confirmation window if you chose that option. If you chose to skip the record and verification fails, no changes are made to the target record. 2. All ACS-specific fields present in your layout are updated. 3. If the notification is a move with a new address, and you have any of the fields listed at right in your layout, the fields are updated. You must choose the option to Update Address if Moved With Forwarding Address in the ACS Merge Options window. ADDRESS_1 ADDRESS_2 CITY STATE ZIP (or ZIP5/PLUS4 or ZIP9) DP2 DPC URB 4. After posting the above fields, the remaining postal fields (see right), if present in your layout, will be cleared for Moved category notifications. Because no new address information is provided for notification categories other than Moved, no addressrelated fields will be changed for other categories. 5. If the notification category is not Moved, and you chose to delete that category in the ACS Options window, then the record will be deleted. 6. When the merge operation is completed (or terminated), a brief summary will appear indicating what was done. 134 User Guide CONGR_CD COUNTRY COUNTY COUNTY_CD CRRT ERR_STAT LACS LACS_REQ LOT LOT_ORD NCOA_DC NCOA_MT REC_TYPE WALK_SEQ ZIP_MOVE ACS: Combine spanned diskettes from USPS You may receive a notification file from the USPS for a large mailing that spans multiple diskettes. These diskettes need to be recombined into a single file on your hard disk before you can merge them with your databases. For example, here is how you would merge two spanned diskettes, one containing file PBnnnnnn.001 and the other containing file PBnnnnnn.002. (The file names we used are for sample purposes. You would substitute your ACS file names for the file names we used.) 1. Open a Windows command prompt and change to the desired directory on your hard drive such as C:\Temp. 2. Insert the first diskette and type Copy a:\*.001 and press Enter. 3. Insert the second diskette and type Copy b:\*.002 and press Enter. 4. Type COPY PBnnnnnn.001 + PBnnnnnn.002 PBnnnnnn.ALL and press Enter. This re-generates the complete file as PBnnnnnn.ALL. 5. Type DEL PBnnnnnn.001 and press Enter. This removes the temporary file (the first of the original two files you copied into one). 6. Type DEL PBnnnnnn.002 and press Enter. This removes the temporary file (the second of the original two files you copied into one). 7. Type REN PBnnnnnn.ALL PBnnnnnn.001 and press Enter. This renames the .ALL file you created to have a .001 extension. 8. Type Exit. This returns you to Windows. 9. Proceed with merging the full PBnnnnnn.001 that you just created with your databases. Chapter 7: Move-update 135 Mover ID introduction Postalsoft Business Edition provides access to the USPS’s NCOALink system through Mover ID, an add-on option. You purchase an NCOALink license from the USPS. Benefits By using the Mover ID option, you’re updating the addresses in your database with the latest move data, using a one-pass process. With Mover ID, you can: Improve mail deliverability. Reduce the cost and time needed to forward mail. Meet the USPS move-updating requirement. What is NCOALink NCOALink is a USPS system that provides access to the latest NCOA (national change-of-address) data. By using NCOALink through the Mover ID add-on option, you’re updating the addresses in your database with the latest move data. Hardware recommendations See “System requirements” on page 12. Certification levels The USPS offers three NCOALink certification levels: full service provider, limited service provider, and end user. The software offers access to either the limited service provider level or the end user level, depending on which one you purchase. Mover ID is part of a one-pass process Mover ID move-updating fits seamlessly into regular address processing: 1. The software performs its normal processing on the address data. You cannot perform Mover ID processing without the usual address correction processing. NCOALink require parsed, standardized address data as input. 2. The software searches the NCOALink database for a record that matches your parsed, standardized record. 3. The software receives the move information, including the new address, if available. 4. The software replaces the old address in your database with the new one. 5. The software produces the reports and log files that you will need for USPS compliance. The number of move-updated records also appears in the Job Summary report and in statistics files. Security The USPS is concerned about preventing improper use of NCOALink data. Mover ID provides the technical means for you to fulfill the USPS security and reporting requirements to maintain your license status. The responsibility is yours to comply with these requirements. From the USPS, you can learn their rules on security, access control, permitted and forbidden uses of move data, and so on. For details, see the Privacy Act of 1974, Title 39. 136 User Guide According to USPS regulations, the NCOALink licensee must ensure that files have 100 unique records. The software also checks this for you. Technical support When you acquire an NCOALink license, you are licensing a USPS product. The USPS develops and maintains the NCOALink database. Therefore, contact the USPS National Customer Support Center in Memphis at 800-589-5766 as your first line of support for NCOALink issues. Performance Your processing speed depends on the computer running the software and the percentage of input records affected by a move (more moves, slower performance). Chapter 7: Move-update 137 Fields Mover ID fields Include the following fields in your database, before performing Mover ID processing. These fields help you see which records were affected by a move. MV_FORWARD (Mover ID Forward) MV_EFFDATE (Mover ID Effective Date) MV_TYPE (Mover ID Move Type) For details about what data these fields contain, see Appendix A. Updated fields The following fields are populated when the Mover ID option is turned on and a move-updated address is available. Name fields Street address line 1 Street address line 2 PR Urbanization Code City State abbreviation or Province/Region Line-of-Travel code Line-of-Travel order Delivery Point 2-digit add-on Delivery Point check digit Carrier Route County code (empty) Record Type (empty) Congressional code (empty) Country name (empty) ZIP moved (empty) LACS-Required flag (empty) ZIP 4-digit add-on part ZIP 5-digit part only ZIP/ZIP+4 no dash (or PostalCode) ZIP/ZIP+4 (or PostalCode) NCOALink individual and family matching require that name data be stored in discrete components, meaning that your First Name field contains first name data, and your Last Name field contains last name data. First and last name data must not be combined in a single field. If your database is currently set up with first and last name data combined in a single field and you want to perform NCOALink individual or family matching, perform parsing before you perform NCOALink processing. See “Parse names and assign prefixes, gender codes, and greetings” on page 85. 138 User Guide Becoming NCOALink certified You’ll find all the information you need to become NCOALink-certified in the following USPS documents: “NCOALink Information Document,” “End User Certification Procedures,” and “Service Provider Certification Procedures.” To access these documents, go to the RIBBS website (http://ribbs.usps.gov/), click NCOALink on the left side of the page, and then scroll down the right side of the page to find the documents that correspond to your provider type. Steps to become NCOALink-certified The following steps walk you through the NCOALink certification process. These steps are described more fully in the USPS’s “End User Certification Procedures” and the “Service Provider Certification Procedures” documents. 1. Complete the USPS’s NCOALink application and other required forms. After you complete the application and forms, the USPS gives you an authorization code, which you’ll need in step 2. 2. Purchase the Mover ID NCOALink option for this software. You must inform SAP BusinessObjects of your authorization code (see step 1) and your certification level (end user or limited service provider) in order to purchase the NCOALink functionality. 3. Perform the NCOALink certification test. Coordinate with the USPS to process their test file. See page 140 for details. 4. Complete the USPS’s NCOALink license agreement and pay your USPS license fee. When you complete the Step 3 form When you go through the process to become NCOALink-certified, indicate the correct product names and versions on your Step 3: NCOALink Full and Limited Service Provider Software Product Information form or your Step 3: NCOALink End User Product Information form. The Step 3 form asks for your... You enter... NCOALink Software Product Name Mover ID. NCOALink Software Product Version The latest version of Mover ID that you have received. To see the current version you have installed, open the software, choose Help > About, and then click the About Mover ID button. Address Matching ZIP+4 Product Name ACE. Address Matching ZIP+4 Product Version The latest CASS-certified version of the software’s assignment engine that you have received. To see what version you have installed, open the software and choose Help > About, and then click the About Address Assignment button. Delivery Point Validation Product Name ACE. Delivery Point Validation Product Version The latest CASS-certified version of the software’s assignment engine that you have received. To see the current version you have installed, open the software, choose Help > About, and then click the About Address Assignment button. LACSLink Product Name ACE LACSLink Product Version The latest CASS-certified version of Postalsoft that you have received. To see the current version you have installed, open Postalsoft, choose Help > About Postalsoft, and then click the About Address Assignment button. Chapter 7: Move-update 139 NCOALink certification and audit procedures As an NCOALink licensee, you must follow certain USPS procedures during your initial certification and will be subjected to periodic USPS audits. Refer to the USPS If you have questions about certification or audit procedures, contact your USPS account representative or the USPS National Customer Support Center in Memphis. Certification and audit procedure During certification, you must process a file from the USPS to prove that you adhere to the requirements of your license agreement. An audit involves processing a test file, which the USPS provides, and creating an output file in a USPS-specified format. This output file is called the Test Client Output File. You send the Test Client Output File to the USPS for grading in Stage I and Stage II testing and also during auditing. The USPS will send you the input file and will determine the output file name. The NCOALink Stage 1 or Stage 2 test process 1. In the software, choose File > Open to open the Stage 1 or Stage 2 MDF file, depending on which NCOALink test you’re performing at this time. Stage1.mdf and stage2.mdf are installed to Postalsoft\NCOALink\Audit by default. They are set up according to USPS specifications, so do not alter them in any way, other than as instructed below. 2. Choose File > Import to import the corresponding Stage 1 or Stage 2 text file that the USPS sent to you. Accept the default values as you go through the import process. By importing this USPS text file, you’re adding the test records to the database. If you previously processed this Stage file, there may already be records in this database. You must start with a blank database. Therefore, be sure to select the Permanently Delete All Records Before Importing Data option. 3. If you haven’t already done so, install the NCOALink directories, specify their location, and download the daily delete file. If the USPS sends you a daily delete file in the test materials, use that daily delete file rather than downloading a new daily delete file. See page 143 for details. 140 User Guide 4. If you haven’t already done so, set your NCOALink defaults. See page 145 for details. 5. Choose Tools > Correct Address > Multi-Record. Verify your NCOALink settings (see page 145 for details). Then click OK to perform address correction, including NCOALink processing. 6. After performing address correction, choose File > Export to export the NCOALink-processed USPS test file database. Accept the defaults as you go through the export process. The resulting file is named audit.txt. 7. Send the audit.txt file, the Mover ID Summary report, 3553 CASS Form, and log files to the USPS, according to your USPS documentation. Service providers should also provide a Processing Acknowledgement Form (PAF). Additional information may be requested An auditor may ask you to display results on your computer, and to copy all of the reports and outputs back to the USPS tape or diskette. That tape or diskette normally goes back to the NCSC in Memphis for evaluation. The audit team may also want to observe how files are processed through NCOALink. For complete information, read your license agreement and the NCOALink technical documentation, or check with your USPS contracting officer. Chapter 7: Move-update 141 Overview of NCOALink processing NCOALink processing involves the following basic steps (see the table below). We’ll examine the details more closely on the following pages. Basic steps Step When you do this Where you set this up 1. Install the NCOA directories when you receive them from the USPS. As often as you receive directory updates. See page 143 for details. 2. Specify the locations of NCOALink directories. One-time setup (unless you change the location). Tools > Options. Click the File Locations button in the Address Correction group. See page 143 for details. 3. If you are a limited service provider, or if you’re an NCOALink end user performing a Stage I or II test, download the daily delete file. If you’re a limited service provider, download the daily delete file every day that you do NCOALink processing. If you’re an end user, download the daily delete file only when performing a Stage I or II test. See page 143 for details. 4. Set up your NCOALink defaults. One-time setup (unless a default Tools > Options. Click the Default Setsetting needs to change). tings button in the Address Correction group. Then go to the NCOALink tab, the NCOALink Limited Service tab, and the Customer Information tab. See page 145 for details. 5. Add move-related fields to your database setup, as needed. Do this for each file that you process. File > Properties > Database. See page 144 for details. 6. Back up your database before performing NCOALink processing. Do this for each file that you process. File > Backup Database. See page 144 for details. Link Do this for each file that you 7. Enable NCOALink processing and select the appropriate NCOALink options for your process. current job. 8. Perform address correction, including NCOALink processing. 142 User Guide Do this for each file that you process. Tools > Correct Address > Correction Settings. Click the NCOALink tab, the NCOALink Limited Service tab, and the Customer Information tab. See page 145 for details. Tools > Correct Address > Multi-Record. See page 153. Install the NCOALink directories and files NCOALink directories After you purchase NCOALink from the USPS and pass their certification test, the USPS sends you the latest NCOALink directories every month (if you’re an end user) or every week (if you’re a limited service provider). The NCOALink directories come straight from the USPS. The USPS requires that you use the latest NCOALink directories that they send to you. NCOALink directories are valid for 45 days. Before you can use the NCOALink directories, which the USPS provides to you on DVD, you must install them to your hard disk. The USPS recommends that you have 60 GB of free disk space. To install the NCOALink directories: 1. Insert the NCOALink directories DVD into your DVD drive. 2. Run the DVD installer, located at \Postalsoft\NCOALink\DVDUtility\. For further installation details, see the online help available within the installation program (choose Help > Contents). Specify the directories’ location After you install the NCOALink directories for the first time, you must specify the location of these files so that the software can access them while processing your files. When you install updated directories later, you don’t need to specify this location again. 1. Choose Tools > Options. 2. Click the File Locations button in the Address Correction section. 3. At the Additional USPS File Locations tab, specify the location where you installed the NCOALink directories. Enter only the path, not the file names. NCOALink daily delete file The daily delete file contains cancelled change-of-address (COA) records. For example, if Jane Doe filed a change of address with the USPS and then didn’t move, Jane’s record would be in the daily delete file. Because the COA is stored in the NCOALink directories, and they are updated only weekly or monthly, the daily delete file is needed in the interim, until the NCOALink directories are updated again. If you are a service provider, then every day when you perform NCOALink processing, you must download the daily delete file. If you are an end user, you need the daily delete file only when processing Stage I or II files. If the USPS sends you a daily delete file in the test materials, use that daily delete file rather than downloading a new daily delete file. Download the daily delete file from the USPS’s electronic product fulfillment website at https://epf.usps.gov/. Before you can access the file, you must complete and submit the Electronic Product Fulfillment Web Access Request Form (Form 5116) to the USPS. You can obtain Form 5116 from the same website. When you download the file, be sure to place it in the same directory with your other NCOALink directories. Chapter 7: Move-update 143 Prepare and back up your database Prepare your database by adding Mover ID fields If you want to be able to see which records in your database are affected by a move and how they were affected, then you’ll need to add Mover ID fields to your database. For details about Mover ID fields, see page 138. Add the fields To add the Mover ID fields to your layout: 1. Choose File > Properties > Database. 2. Click the Multiple Fields button. 3. Scroll to the Mover ID section, click the Mover ID heading, and click OK. 4. Click OK to close the Record Layout window. Back up your database before NCOALink processing During NCOALink processing, if a move record is found, it overwrites the old address. If you want to be able to compare old records and new records, you’ll need a backup. To back up your database, choose File > Backup Database. 144 User Guide Set up NCOALink defaults Before you can perform NCOALink processing, you must set various NCOALink options that will remain the same in most jobs. You set these options as defaults to form the foundation for future NCOALink jobs that you’ll process. You can change specific settings in individual jobs later as needed. Several items that you set will remain the same for all NCOALink processing: the licensee ID and name, and the log file path. To access NCOALink defaults, choose Tools > Options > Default Settings (Address Correction). Then go to the NCOALink tab, the NCOALink Limited Service tab, and the Customer Information tab. The NCOALink Limited Service tab is available only to limited service providers. For more information, see: “NCOALink options” on page 146 “Limited service options” on page 148 “Customer information options” on page 152 Chapter 7: Move-update 145 NCOALink options These options are available to NCOALink end users and limited service providers. To set these options as default options, choose Tools > Options and click the Default Settings button in the Address Correction section, and select the NCOALink tab. To set these options for a specific job, choose Tools > Correct Address > Multi Record, and select the NCOALink tab. Option Description Turn on NCOALink in MultiRecord Address Assignment Select this option to enable NCOALink processing. Licensee ID Licensee Name The licensee performs NCOALink processing. In the Licensee ID box, enter the USPS-assigned NCOALink licensee’s identification number. It’s exactly four characters long. In the Licensee Name box, enter the name of the NCOALink licensee. The licensee information will appear in the PAF log and Mover ID Summary. Both the licensee ID and name are available on the license agreement from the USPS. Note: Licensee ID and Licensee Name must set as defaults. List Owner NAICS Enter the North American Industry Classification System (NAICS) code, which identifies what business the company engages in. For more information, see http://www.census.gov/epcd/www/naics.html. Intelligent Mail Mailer ID Enter your 6- or 9-digit Intelligent Mail mailer ID, which the USPS assigned to you based on your annual mail volume. If you’re not using Intelligent Mail barcodes in this mailing, you can leave this option blank. List Name Enter the name of this list. You can name the list whatever you like, up to 30 characters. If this list is a master house list or your only database, you might consider entering your company name here. The name you enter here will appear in the log files. Processing Frequency Indicate how many times per year the list is processed with NCOALink. If the list owner has other lists processed by the NCOALink licensee at different frequencies, enter 99. Other Processes Used to Prepare List The USPS requires information about all processes used in obtaining your final data results. In particular, the USPS wants to know if you performed any USPS processes, such as CASS, DPV, and NCOALink processing. If you performed these processes through the software, then the software keeps track of this information for you in the Mover ID Summary. If you performed any additional processes on this data, using different software, enter it here. You can enter up to 512 characters. The text you enter here will appear in the Mover ID Summary and the NCOALink log files. Match Logic Choose the types of moves that you want to process: Standard. All types of moves will be processed. Business Only. Business moves only. This ignores family and personal moves. Individual Only. Personal moves only. This ignores family and business moves. Individual & Business. Personal and business only. This ignores family moves. Individual & Family. Personal and family only. This ignores business moves. 146 User Guide Option Description Mode COA. You’re processing this job to update it with the latest address data. Ret. Codes. You’re processing this job for informational purposes. When you choose Retcode (return code), and you included the MV_FORWARD field in your database layout, you can see the return codes, which further explain if matching records were found in the NCOALink directories, and why or why not. With this option, you do not get move-updated addresses. Stats. You’re processing this job to analyze statistics, such as the number of records in your list that have updated addresses and the number of moves of each type. When you choose Stats, you do not get move-updated addresses, and the Mover ID fields are not populated. You can see the statistics in your NCOALink Summary report. Processing Category Specify your reason for using NCOALink: Update List Prior to Mailing (Normal). You’re processing the database to update it before a mailing. Employee Training. You’re processing this file as part of employee training. Internal Database Testing. You’re testing with a licensee-owned database. External Customer List Testing. You’re testing with external customer lists. System Testing. You’re processing this file as part of system testing, such as loading of USPS file updates. Stage I and Stage II. You’re testing the matching performance against a USPS test file. The USPS scores the Stage II test file. Stage I and Stage II appear in the list only if you are processing a USPS test file through Tools > Correct Address. High Match Rate Description The USPS wants to distinguish between files that have a legitimate reason for a high percentage of NCOALink matches and files that are fraudulently used to create mover lists. Legitimate reasons for high match rate include processing a stage file or a return mail file. Stage file. If you’re performing Stage I or Stage II testing, set the processing category to Stage also. Return mail file. A return mail file contains records for mail that was returned to sender. None. Choose None if you do not expect a high match rate for this file. Accepted COA Data Months Use this setting to ignore change-of-address data older than the specified number of months. For example, enter 12 to use change-of-address data that has a move-effective date within the last 12 months. Processing Mail Class: 1C, STD, Select the options for those mail classes that you are processing (First Class, Standard, Periodicals, and/or Package Services). PER, PSVC Print Return Code Descriptions Return codes tell you if a record was affected by a move, how the NCOALink match was made, or why a match could not be made. Select this option to print longer, more detailed return code descriptions in the Mover ID Summary report. Short descriptions of the return codes are always included on the report. Chapter 7: Move-update 147 Limited service options These options are available to limited service providers only. If you’re an NCOALink end user, you can skip this section. To set these options as default options, choose Tools > Options and click the Default Settings button in the Address Correction section, and select the NCOALink Limited Service tab. To set these options for a specific job, choose Tools > Correct Address > Multi Record, and select the NCOALink Limited Service tab. Processing Acknowledgement Form (PAF) PAFs are required for service providers only. If you’re an NCOALink end user, you can skip this section. What is a PAF? The Processing Acknowledgement Form (PAF) gives the NCOALink service provider (licensee) permission from the list owner to perform NCOALink processing on the list or lists from that list owner. The USPS requires that NCOALink service providers: Have a completed PAF for a customer on file before performing NCOALink processing on that customer’s data. Keep a copy of the PAF on file for each customer. Get updated PAFs from each customer at least once a year. Assign a unique PAF ID for each list. In addition, if a job involves both a broker and a list administrator, you must have a paper PAF on file for both of them. Each list must have its own PAF ID. You can itemize multiple lists and their PAF IDs on the back of the paper form. You can use the PAF installed in your NCOALink folder. Or obtain the latest version of the PAF from the USPS at http://ribbs.usps.gov/. PAF report and log file The PAF information that you provide at the NCOALink Limited Service tab is stored in the PAF Information report and in the PAF log file. The PAF Information report helps you to fill out the paper PAF. Option Description Buyer Company If the list was processed for rent, sale, or lease, enter the name of the company or individual who bought the list. Mailing ZIP Enter the ZIP Code of the Business Mail Entry Unit (BMEU) or post office where the mail will be submitted for mailing. Output Returned 148 User Guide Standard. All required NCOALink output was returned to the client. Modify. The NCOALink output was returned to the client after other changes. Both. The NCOALink output was returned to the client unchanged, and the required output data was also returned. Option Description Additional Notes Ext. Request. The customer submitted a written request for an extension. None. There was no request for extension. Pre-Processes Performed Indicate whether you processed or will process this data before performing NCOALink processing: Link processing. None. You will not have processed this data in any way before NCOA Yes, but with no data changes. Your pre-processing resulted in no data changes. Data changes from other sources. You will have processed this data before performing NCOALink processing and that processing included changes with non-postal data. Data changes from postal data only. You will have processed this data before performing NCOALink processing and that processing included changes with postal data. Data changes from postal and other sources. You will have processed this data before performing NCOALink processing and that processing included changes with postal and non-postal data. Concurrent Processes Performed Indicate whether you processed or will process this data in some other way while performing NCOALink processing: Link processing. None. You will not process this data in some other way while NCOA Yes, but with no data changes. Your processing will not result in changes to the data. Data changes from other sources. You will process this data while performing NCOALink processing and that processing includes changes with non-postal data. Data changes from postal data only. You will process this data while performing NCOALink processing and that processing includes changes with postal data. Data changes from postal and other sources. You will process this data while performing NCOALink processing and that processing includes changes with postal and non-postal data. Post-Processes Performed Indicate whether you will process this data after performing NCOALink processing: Link None. You will not process this data in some other way after NCOA processing. Yes, but with no data changes. Your processing will not result in changes to the data. Data changes from other sources. You will process this data after performing NCOALink processing and that processing will include changes with non-postal data. Data changes from postal data only. You will process this data after performing NCOALink processing and that processing will include changes with postal data. Data changes from postal and other sources. You will process this data after performing NCOALink processing and that processing will include changes with postal and non-postal data. Broker Involved Select this option if a broker is involved in this job. A broker directs business to an NCOALink service provider. If a broker is involved in this job, you must also click the Broker Information button to enter information about them. This option cannot be set as default; you must enter this information when you set up each job. Broker Information If a broker is involved in this job, click the Broker Information button to open a window where you can enter information about the broker. See page 150 for details. List Administrator Involved Select this option if a list administrator is involved in this job. A list administrator stores and maintains lists. If a list administrator is involved in this job, you must also click the List Administrator Information button to enter information about them. This option cannot be set as default; you must enter this information when you set up each job. List Administrator Information If a list administrator is involved in this job, click List Administrator Information to open a window where you can enter information about the list administrator. See page 150. Chapter 7: Move-update 149 Option Description PAF Type Specify the reason for completing your current PAF: Initial. This is the first PAF you’re completing to become authorized to process addresses for this customer. Modified. You’re completing a new PAF because information on the old one changed. Renewal. You’re completing a new PAF because your old one is expiring. Using Alternate PAF Select this option if you have permission from the USPS to sign and submit an alternate form of the PAF and you plan to use the alternate PAF for this job. Date Signed by Customer Enter the date when this customer signed the PAF. Date Signed by Licensee Enter the date when you, as licensee signed the PAF. Person Signing PAF Enter the name of the person signing this PAF. Title of Person Signing Enter the job title of the person signing this PAF. Email of Person Signing Enter the email address of the person who will sign the PAF or leave this blank. Company Website Enter the website of the company who owns this list or leave it blank. Customer Parent Company If the list owner’s company is owned by another company (a “parent company”), enter the parent company’s name here. Customer Alt. Company If the list owner’s company is also known by another name, enter that alternate name. List Received Enter the date when the NCOALink licensee received the list. This option cannot be set as default; you must enter this information when you set up each job. List Returned Enter the date when the list will be returned to the customer. This option cannot be set as default; you must enter this information when you set up each job. Broker and list administrator information When a broker and/or list administrator is involved in your job, you must provide information about them. The software allows up to 10 brokers and list administrators in a job. Click the Broker Information button or List Administrator Information button to begin. See the table below for information about the available options. Option Description Add Click the Add button to add a different broker or list administrator to the list. See page 151 for details about the window that opens. Delete Click the Delete button to delete the currently selected row from the list. Move Up Move Down Click the Move Up or Move Down button to move the currently selected row up or down in the list. Brokers and list administrators must be listed in order of their proximity to you. The contact from whom you received the list should be listed first and have a “Level” of 1. For example, if you received the list from John Jones, and he received the list from Mary Martin, then John Jones would be listed first at Level 1, and Mary Martin would be listed next at Level 2. Edit Click the Edit button to change a contact’s information. 150 User Guide Broker and list administrator details When you add a new broker or list administrator by clicking the Add button in the Broker Information window or the List Administrator Information window, the Broker Details window or the List Administrator Details window appears. The information entered here is stored in a USPS-required log file, the broker agents / list administrators log file. See page 157 for details about log files. See the table below for details about the available options. Option Description ID Enter a unique ID number for the broker or list administrator. You assign the ID number. NAICS Enter the broker’s or list administrator’s North American Industry Classification System (NAICS) code, which identifies what business the company engages in. For more information, see http://www.census.gov/epcd/www/naics.html. Name Website Address City State ZIP Plus 4 Phone Enter the broker’s or list administrator’s contact information. Date Signed PAF Enter the date when this contact signed the PAF. Chapter 7: Move-update 151 Customer information options To set these options as defaults, choose Tools > Options and click the Default Settings button in the Address Correction section, and select the Customer Information tab. To set these options for a specific job, choose Tools > Correct Address > Multi Record, and select the Customer Information tab. Some of the options at this tab are also required for DPV and LACSLink processing. Option Description ID The customer ID is a unique code for this client. The NCOALink licensee assigns the customer ID to uniquely identify the list owner and the list. The customer ID can contain letters and numbers. Company Name Address City State ZIP ZIP4 Phone Enter the customer’s contact information. The customer is the person or company for whom you are performing NCOALink processing. The customer information that you provide appears in the Mover ID Summary and log files. Log File Directory Indicate where the log files should be produced. The files are named according to USPS rules during processing. This directory must exist and must be writable. It’s very important that you use the same path for all jobs. If you have multiple clients, use the same log file directory for all clients so that the log files are combined. This option must be set as a default; it cannot be set up for each individual job. 152 User Guide Perform address correction, including NCOALink After setting up all of your NCOALink defaults, you’re ready to begin address correction. NCOALink is an integrated part of your address correction process. 1. Choose Tools > Correct Address > Multi-Record. 2. At the Multi-Record tab, adjust settings as needed for this job. 3. At the NCOALink tab, select the Turn on NCOALink in Multiple Record Address Assignment option. Adjust other settings as needed. For more information, see “NCOALink options” on page 146. 4. At the NCOALink Limited Service tab, adjust settings as needed. Be sure to set the Broker Involved and List Admin. Involved options, if necessary, and also set the List Received date and List Returned date. For more information, see “Limited service options” on page 148. 5. At the Customer Information tab, adjust settings as needed. For more information, see “Customer information options” on page 152. 6. Click OK to begin address correction and NCOALink processing. Chapter 7: Move-update 153 NCOALink Mover ID Summary report The software produces the Mover ID Summary report, which includes useful NCOALink information, including your entries about the licensee, customer, service provider, list owner, and so on. It also lists a summary of return codes. The information presented in the Mover ID Summary varies according to your licensee level. In other words, what appears on the Mover ID Summary is different for end users and limited service providers. You can access the Mover ID Summary report by choosing Print > Reports or by going to the \Postalsoft\Data folder and looking for the file with the same base name as the MDF file that you’re processing, and an .nco extension. Job setup and input file information The first page of this report shows how you set up the job, information about the input file, and statistics about your pre-move addresses. Page 1 Mover ID Summary NCOALink Processing Summary Report Mover ID [version] - Postalsoft Business Edition [version] ------------------------------------------------------------------------------Job Information --------------------------------------------------------------Job Name: Job Description: Job Owner: D:...\Postalsoft\Data\LimitedService14.mdf Mover ID Auto-Update: Match Logic: Yes S - Standard (Business, Individual, and Family) Service Provider Type: Directory Data Months: Mode (Data Returned): Accepted COA Months: Broker/Agent Involved: Standard Output: Post-Processes: High Match Rate Desc.: LIMITED 18 C - COA 18 Yes Y P N/A NCOALink Processing Completed: NCOALink Log File Path: List Name: Processes Used to Prepare List: ANKLink Enabled: Directory Data Format: Processing Category: Mail Classification: List Admin Involved: Pre-Processes: Concurrent Processes: No HASH EMP TRAIN N Yes P P 20050114 d:\Postalsoft\ACE\log List Name Here NCOALink, eLOT, and CASS Customer & USPS Licensee Information -----------------------------------------------------------Licensee ID: XOXO Licensee Name: PT Team List Owner NAICS: 000000 Customer ID: CUSTID Customer Company Name: My Customer's Company Customer PAF ID: XOXO00000001CUSTID Date List Received: 20040914 Date List Returned: 20040914 Input File -------------------------------------------------------------------Input File Name: D:\Postalsoft\Data\LimitedService14.dbf Total Input Records: Less Records Dropped by Delete Mark: Less Records Dropped by Input Filter: Less Records Up-To-Date Per Z4 Change: Net Input Records to be Processed: Total Number of NCOALink Matches: Total Number of NCOALink Return Codes: Total Moves not DPV confirmable: NCOALink Match Percentage: NCOALink Return Code Percentage: 154 User Guide 499 0 0 0 499 398 499 0 79.76 100.00 Statistics about moveupdated addresses The second page of the Mover ID Summary shows information about the moveupdated addresses. This section is based on all input data. Page 2 Mover ID Summary NCOALink Processing Summary Report Mover ID [version] - Postalsoft Business Edition [version] -----------------------------------------------------------------------------Statistics (based on pre-move addresses) ------------------------------------Address Type Summary Records % --------------------- ---------- -----Street 418 83.77 PO Box 30 6.01 High Rise 1 0.20 Rural Route 37 7.41 Firm 0 0.00 General Delivery 10 2.00 Military 0 0.00 Unique 0 0.00 --------------------- ---------- -----Total Zip+4 Codes: 496 99.40 Statistics (based on move-updated addresses) --------------------------------Forwardable Moves Records % --------------------- ---------- -----Individual 306 61.32 Family 29 5.81 Business 4 0.80 --------------------- ---------- -----Total Moves: 339 67.94 Address Type Summary Records % -------------------- --------- -----Street 431 86.37 PO Box 23 4.61 High Rise 1 0.20 Rural Route 10 2.00 Firm 0 0.00 General Delivery 6 1.20 Military 25 5.01 Unique 0 0.00 -------------------- --------- -----Total Zip+4 Codes: 496 99.40 Assignment Summary Records % -------------------- ---------- -----LACS Convertible 22 4.41 Addr Level Geo Codes 0 0.00 Centroid Geo Codes 0 0.00 TaxIQ Codes 0 0.00 RDI Matches 0 0.00 CASS Qualitative Statistical Summary (QSS) Records % ------------------- ---------- -----High Rise Default 2 0.40 High Rise Exact 0 0.00 EWS Match 0 0.00 DPV Confirmed 0 0.00 Return code summary of all input data Records % --------------------- ---------- -----Rural Route Default 6 1.20 Rural Route Exact 4 0.80 LACS Convertible 22 4.41 RDI 0 0.00 This section shows return code information for all of your data. Longer, more detailed return code descriptions are included if you select the Print Return Code Descriptions option. Page 3 Mover ID Summary NCOALink Processing Summary Report Mover ID [version] - Postalsoft Business Edition [version] -----------------------------------------------------------------------------Return Code Summary Records % ------------------------------------------------------------ ---------- -----New Address Provided by NCOALink A - COA Match 310 62.12 91 - COA Match: Secondary Number dropped from COA 24 4.81 92 - COA Match: Secondary Number Dropped from input address 5 1.00 condensed for illustration Total Return Codes: 499 100.00 Chapter 7: Move-update 155 NCOALink PAF Information report What is a PAF? The NCOALink PAF (Processing Acknowledgement Form) is needed only by NCOALink service providers. If you are certified as an NCOALink end user, you can skip this section. The PAF is a USPS form that gives the NCOALink service provider (licensee) permission from the list owner to perform NCOALink processing on lists from that list owner. The software does not print the PAF. You can obtain a PAF to print from your \ Postalsoft\NCOALink folder or from the USPS at http://ribbs.usps.gov/. We recommend checking the RIBBS site for the latest version of the PAF. PAF report helps you fill out the USPS PAF The software produces a helpful report, the NCOALink PAF Information Report, that includes much of the information that you’ll need when completing the PAF. The report shows information that you’ve already entered (see page 148) about the list owner, licensee, broker, and list administrator. You can access the PAF Information report by choosing Print > Reports or by going to the \Postalsoft\Data folder and looking for the file with the same base name as the MDF file that you’re processing, and an .ncp extension. The default font for the PAF report is Courier New 10 point. To change the font, choose Tools > Options and then click the Default Fonts button. Information for NCOALink Processing Acknowledgement Form LIST OWNER INFORMATION ---------------------This Company 100 400 Main Pl La Crosse, WI 54601-0000 Telephone: (555)123-4567 Postal ID: 123464 NAICS: 900099 Date signed PAF: December 28, 2004 LICENSEE INFORMATION -------------------Signer, Head Date signed PAF: August 23, 2004 156 User Guide BROKER(S) --------Jimmy Smith 100 Miller St Madison, WI 53701-3434 Telephone: (555) 123-4566 Date signed PAF: January 11, 2008 Contact level: 1 LIST ADMINISTRATOR(S) --------------------Timmy Jones 3239 Deer Pl Milwaukee, WI 53201-2333 Telephone: (555) 123-4555 Date signed PAF: January 11, 2005 Contact level: 1 NCOALink log files USPS-required log files The software produces the following NCOALink log files, which the USPS requires: Customer service log PAF customer information log Broker agent / list administrator log The software automatically generates these log files in the location you specify (see page 152) and names them according to USPS requirements. If you’re certified as an NCOALink end user, the only log file that you need is the customer service log. With the start of each month, the software starts a new log file. Each log file contains information about every NCOALink job processed that month, for every client. The USPS requires that you save these log files for five years. Required for... Log file End users Limited service providers This log file contains one record per list that you process. Each record details the results of change-of-address processing. PAF customer information log This log file contains the information that you provided for the PAF. The log file lists each unique PAF entry. If a list is processed with the same PAF information, the information appears just once in the log file. When contact information for the list administrator has changed, then information for both the list administrator and the corresponding broker are written to the PAF log file. Broker agents / list administrators log This log file contains all of the contact information that you entered for the broker or list administrator. The log file lists information for each broker or list administrator just once. The USPS requires the broker / list administrator log file from service providers, even in jobs that do not involve a broker or list administrator. The software produces this log file for every job if you’re a certified service provider. Customer service log Log file names Description The software follows the USPS file-naming scheme for the log files. The table below describes the naming scheme. For example, P9999305.DAT is a PAF log file generated in March 2005 for a licensee with the ID 9999. Chapter 7: Move-update 157 158 User Guide Character 1 Characters 2-5 Character 6 B Broker log C Customer service log P PAF log Licensee ID, exactly four characters long. Characters 7-8 Year Month 1 January 05 for 2005, for 2 February example 3 March 4 April 5 May 6 June 7 July 8 August 9 September A October B November C December Extension .DAT Chapter 8: Presort Chapter 8: Presort 159 Introduction to presorting Presorting is the task of sorting mail and preparing it in containers so that it can be transported through the postal system. It’s called presorting because you sort the mail before submitting it to the USPS, instead of having them sort it. The software can save you money on postage when you send a high volume of mail at once. The USPS grants a discount because you’re doing some of their work for them, mainly presorting and barcoding the mail. Various levels of discounts are available, depending on the kind and amount of mail you’re sending, and how you address and sort the mail. The software runs a computer model of the mailing that you’ll assemble physically. Based on information from you—such as piece dimensions and container type—and following USPS rules, the software determines how many pieces will fit into each package and container. The software follows USPS rules for First Class, Periodicals, and Standard Mail, and for Business Edition customers, Package Services Bound Printed Matter as well. The software presorts your mail by taking the information you give it about your mailing and performing the following tasks for you: Printing labels or envelopes in the correct sequence with delivery-point barcodes for ZIP+4 addresses, to maximize your savings Labeling each new package, sack, or tray Printing the required container tags Printing the required pallet placards (available with purchase of Business Edition’s pallets/drop-ship feature) Printing the required postal forms, fully completed and ready to be signed Computing the various rates and total postage The software uses postal directories to presort mail. Related links: “Postal directories” on page 20 USPS presorting regulations The following documents can help you gain a greater understanding of the USPS regulations for presorting mail: For USPS presorting regulations, see the USPS Domestic Mail Manual. For corrections and additions to the DMM, refer to USPS Postal Bulletins. PAVE certification 160 User Guide The USPS also has free, informative booklets that explain requirements for preparation of presorted mail. For other useful information from the USPS, see http://www.usps.com. The software has USPS Presort Accuracy Verification and Evaluation (PAVE) certification, which means that the USPS has approved the format and details in the software’s presort reports. This gives you extra assurance that your presorting reports will be accepted at the post office. ZAP approval The software is level 1 Zone Analysis Program (ZAP) approved. ZAP assists publishers and postal personnel in verifying that zones are properly assigned to Periodicals mail based on the USPS national zone chart matrix. This applies to Periodicals only. As proof that the software is ZAP-approved, the date of the zone data is printed on the Postage Statement and Qualification Report. For the zone date to appear in the reports, you must install the latest Zone directory (zone.dir). For more information about ZAP, see http://www.ribbs.usps.gov. Related links: “Postal directories” on page 20 Tips for successful mailing Ask your Postal Service Business Center for help. Its staff is very knowledgeable and willing to help. When planning your mail piece, don’t forget to get the bulk-mail permit imprint printed, if you plan to use one. The text for the permit imprint depends on what class and presort you will be using. Take a sample of your mail piece, complete with label, bulk-mail-permit stamp or meter imprint, and so on, to the post office for approval before you print all of your labels or envelopes. Become familiar with the DMM and the Postal Bulletin. Refer to them for complete details about USPS rules and regulations. Always use the latest version of the software, which incorporates the latest USPS changes and the latest postal directories. Submit the required USPS forms with your mailings. See “Reports” on page 225 for more information. Chapter 8: Presort 161 The presort wizard The software makes it easy to presort your mail by guiding you through the presort wizard. In each step of the wizard, you supply information that is necessary to correctly presort your mail: Mail piece information Sorting information Periodicals information Mailing information Entry point details Schemes To start the presort wizard, choose Tools > Presort > Sort Settings or click Sort for Mailing on the Tasks pane. When you complete the presort wizard and click Begin Presorting to perform presorting, your settings are saved with the .mdf file. If you want to presort again using the exact same settings, you can do so by choosing Tools > Presort > Sort. You can also save your presort settings by going through the presort wizard and then in the final step clicking Finish. 162 User Guide Mail piece information The software needs information from you about your mail piece. The information that you supply determines how many pieces will fit into packages and containers and what schemes to use. Choose Tools > Presort > Sort Settings to set the following options. Option Description Height and Width Type the height and width of the mail piece. The dimension that the USPS calls length is called width in the software. Accurate size and weight information is critical. Measure your mail pieces carefully. For automated letters and machinable letters, length is parallel to the address. For flats and nonautomated letters, the height and width depend on physical packaging, not the orientation of the address. For pieces with a bound or folded edge, the height is parallel to that edge. For Standard Mail or Periodicals fletters, if the height is 5.375 to 5.999 inches, enter that value as the width to get the automated flat rate. For more information about measuring, see the DMM. Barcode Specify whether your mail piece is barcoded, and if so, what type of barcode. Barcoding affects availability of processing categories, schemes, and discounts. Piece is rigid Select this option if your mail piece does not meet USPS flexibility requirements. Rigid, flat-sized pieces must be mailed as parcels. Rigid, letter-sized pieces must be mailed as nonmachinable letters. For more information, see “Testing the flexibility and droop of your flat-sized mail piece” on page 164. Piece includes a repositional note Select this option if your mail pieces include repositionable notes (RPNs). Include the RPN weight in the sample measurements. RPNs are sticky notes affixed to the outside of the envelope. For complete rules regarding RPNs, see DMM 705.22. RPN information appears in different sections of the postage statement, depending on the mail class, and also on the Presort Job Summary. Sample measurements Type the number of pieces in the mail sample. Type the thickness of the mail sample, in inches. Type the weight of the mail sample, in ounces or pounds. If your mailing includes repositionable notes, you must include the RPN weight in the sample measurements. For more information, see “Preparing and measuring a sample package or tray” on page 163. Participate in USPS Confirm® program Select this option if you are enrolled in the USPS Confirm program. See “USPS Confirm program” on page 192. Participate in USPS PostalOne!® program Select this option if you want to use the PostalOne program to submit Mail.dat files electronically. This feature is available only in SAP BusinessObjects Postalsoft Business Edition. Preparing and measuring a sample package or tray The procedure for measuring samples depends on whether your mail will be prepared loose in trays or in sacks of packages. Postalsoft needs weight and thickness information to: Chapter 8: Presort 163 Calculate how many pieces will fit into each package and container Calculate postage rates Verify that you have chosen an appropriate processing category Create a sample of mail pieces and enter the measurements in the Sort for Mailing - Piece Information window. The software uses your sample measurements to calculate the thickness and weight of a single mail piece. It’s very important that you accurately form and measure your sample. Everything in your presort job depends on it. If your mailing will be bound in packages 1. Make a sample package of reasonable size (1 to 4 inches thick) and bind it. 2. Count the number of pieces in the sample package. Enter this number in the Sample Size box. 3. Measure the package’s thickness. Enter this number (in inches) in the Sample Thickness box. 4. Weigh the package. Enter this weight in the Sample Weight box and choose Ounces or Pounds. If your mailing will be trayed loose 1. Weigh an empty tray. 2. Fill the tray with mail pieces 3. Count the number of pieces in the tray. Enter this number in the Sample Size box. 4. Band or sleeve the tray and tip it so that it stands on end. Without applying pressure to the mail pieces, measure the distance from the first to last piece. This is the thickness of your sample. Enter this number (in inches) in the Sample Thickness box. 5. Weigh the filled tray. Subtract the weight of the empty tray. This is the weight of your sample. Enter this weight in the Sample Weight box and choose Ounces or Pounds. Testing the flexibility and droop of your flatsized mail piece For a piece to be considered a flat, it must meet the flexibility requirements as stated in DMM 301.1.3. If your mail piece is not flexible according to USPS requirements, select the Piece Is Rigid option in the Sort for Mailing - Piece Information window. Furthermore, for a flat to qualify as an automation flat, it must pass the USPS deflection test (see DMM 301.1.6), which tests how much the piece droops when held over the edge of a hard surface. The USPS rules state that a mail piece is automation-compatible if it meets the other automation requirements and passes the deflection test. 164 User Guide Sorting information In the Sort for Mailing - Sorting Information window, you provide information about the type of mail, mail class, and other necessary information about entry points and Mail.dat (if you’re using Business Edition). Choose Tools > Presort > Sort Settings and click Next to access the Sort for Mailing - Sorting Information window where you can set the following options. Option Description Select the type of mailing Because there are certain restrictions on what can be sent in each mail class, consult the DMM for more detailed descriptions of mail classes. First Class is more expensive than other classes and includes letters, postcards, and parcels. Periodicals class is for news material such as newspapers and magazines that is issued to subscribers on a regular basis (no less than four times per year). Standard Mail is mail that doesn’t need (or qualify) to go First Class or mail that doesn’t fit into the Periodicals class. Typically, advertising is Standard Mail material. Package Services Bound Printed Matter (Business Edition only) is for advertising, promotional, directory, or editorial material such as books or catalogs. Select the rate Select Regular unless you have USPS authorization to mail at another rate. Regular: Allowed for all mail classes. Nonprofit: Periodicals (Discounted Outside County) and Standard Mail only. Classroom: Periodicals only (Discounted Outside County). Agriculture: Periodicals only. Content of Mail Identifies the contents of your mail. This information is used to populate the Mail.dat .cpt file (for Business Edition users) and also on Standard Mail and First Class postage statements. Reply Envelope or Card: Mailing contains pieces with reply envelopes or cards. Product Sample: Mailing contains product samples. This option does not apply to First Class Mail. DVD or CD: The mailing contains pieces with media such as DVDs or CDs. DVD/CD Round Trip: The mailing contains DVDs or optical discs as round-trip First-Class Mail letters or flats. Not Mailing as First Class Mail: The content of mail does not have to be mailed as First Class. This option is for First Class Mail only. Select the kind of piece being mailed Identifies the mail piece (letter, flat, postcard, or parcel) and category (see choices in the drop-down list) for your mailing. If you’re not sure which category best describes your mail piece, ask your postmaster or see the DMM. The software offers choices that fit with the piece dimensions and mail class that you selected. Flat Is a Catalog Indicates that your Standard Mail flat is a catalog. The catalog indicator is used by the PostalOne system (if you are using Mail.dat files, Business Edition users only) and on some postage statements. Catalogs must be at least 16 pages long and must be of uniform thickness as described in DMM 301.1.9. Meets Max Deflection Indicates that your flat meets the maximum deflection standards as defined by the USPS (see DMM 301.1.6 for details). See DMM 301.1.7 for pricing tables. This pricing structure, which applies to all mail classes, was announced in Postal Bulletin 22286 on June 3, 2010. Chapter 8: Presort 165 Option Description Select the number of entry points being used Only show facilities with piece count of at least ___ piece(s) Select how to count pieces toward the USPS minimum mailing requirements Enter Mail.dat information 166 User Guide Single facility: Indicates that you’re dropping this mailing at one USPS entry point. Multiple facilities: Indicates that you’re dropping this mailing at more than one USPS entry point. For more information about Business Edition’s multiple entry point add-on feature, see “Multiple entry points” on page 207. Select this option and enter the minimum piece count if you want to limit your list of potential entry points. For example, type 100 if you want to display only those facilities with 100 or more pieces of mail destined to its service area. See also “Piece count statistics” on page 209. Mailing: Select if you want each scheme at each entry point to meet the USPS minimum requirements. PVDS (Plant Verified Drop Shipment): Select if you want the mailing as a whole to meet the USPS minimum requirements, allowing individual entry points to not meet the minimums. The USPS allows mailings deposited at each entry point to contain less than the minimum required, as long as the total pieces reported on the Consolidated Postage Statement meet the minimum requirements for the overall mailing. See the DMM for details. See also “Piece count statistics” on page 209. Production of Mail.dat files is available in Business Edition. If you are producing Mail.dat files for this job, enter the following information: Weight source: Source of your mail piece weight information. Weight status: Status of your mail piece weight information. Postage payment: Type of postage payment method you plan to use for this mailing. This information will be stored in a field in the Mail.dat header file. Repositionable note weight: If your mail piece includes a repositionable note, type the weight of the repositionable note. For details, see the IDEAlliance Mail.dat specification. Periodicals information If you’re mailing a Periodicals piece, you must provide information about the publisher and the publication. Choose Tools > Presort > Sort Settings, click Next, choose Periodicals, and then click Next to access the following Periodicals options. Option Description Publisher information Type the name and phone number of the publisher. This information will be printed on USPS Postage Statement 3541. Subscriber information Tells the software how to distinguish subscribers from non-subscribers in your database. None: Assumes that none of the recipients are subscribers. Less than ten percent of the total are eligible for the classroom and non-profit rates. All non-subscriber pieces under ten percent can be mailed separate from the Periodicals mailing. All: Assumes all of the recipients are subscribers. Count under in subscriber field: Counts any non-subscribers as being under the ten percent limit. All non-subscribers are reported on the same Postage Statement as subscribers. Count over in subscriber field: Counts non-subscribers as being over the ten percent limit. Non-subscriber pieces over ten percent cannot be mailed in a separate mailing. They must be commingled and presorted with the subscriber or requester copies. If your job is classroom or non-profit, the software prints all non-subscribers on a separate Postage Statement. Subscriber field Select the field used for tracking subscribers. If the specified field is empty or contains N for a particular record, then that record is not considered a subscriber. If the field contains anything else, then the record is considered a subscriber. Publication information Enter the name and basic information about the publication. This information will be printed on USPS Postage Statement Form 3541. For the issue date, use the format mmddyyyy. For the frequency, enter monthly or weekly, for example. Mail.dat information Provide the following information if you are generating Mail.dat files (Business Edition only). Ad percentage status: If ad percentage is not applicable to this mailing, choose None Given. If the ad percentage is not known at this time, choose Pending. If you know the final ad percentage, choose Final. IDEAlliance frequency: Specify how often your periodical is published each year. For example, if it’s monthly, enter 12. Incidental First Class: Enter the weight of any incidental First Class mail piece(s) included in the periodical. Volume number: Enter your publication’s volume number, if applicable. Issue number: Enter your publication’s issue number, if applicable. Advertising percentage Specify the percentage of space devoted to advertising. This information will be printed on USPS Postage Statement Form 3541. According to DMM 707.2.1.5, nonprofit and classroom Periodicals mailings with 10 percent or less advertising can use 0 (zero) as the advertising percentage, which will result in postage savings. Authorized as newspaper Designates your Periodicals mail piece as a Newspaper if the mailing piece meets the USPS definition of a newspaper. For example, the publication is issued weekly or more frequently, or if the publication was authorized before March 1, 1984. The word NEWS will be added to the content line on your container tags. Chapter 8: Presort 167 Mailing information Mailing information is needed for several reports, including the Postage Statement, which you present to the post office where you deposit your mail. The software needs information about you (and, if applicable, your client) such as name, address and phone. The software also needs information about how you pay postage (for example, your permit number, and so on). To find these options, choose Tools > Presort > Sort Settings and then click Next several times to advance to the Sort for Mailing - Mailing Information window. Option Description Estimated mailing date Date that you expect to submit your mailing at the postal facility. The mailing date is crucial in determining which facilities are valid for your mailing. If you own the Business Edition drop-ship pallets feature and you are dropping mail at multiple entry points, do not leave the Estimated Mailing Date blank. After you choose the entry points, you can enter specific dates for each individual entry point in the Entry Point Details window if needed. If you’re mailing First Class or you’re dropping at a small facility (one that is not a NDC, ASF, SCF, or ADC), your mailing is not eligible for destination discounts. Therefore, you can leave the estimated mailing date blank. The estimated mailing date is printed on the postage statement. If you do not enter an estimated mailing date in the software, then the date will not be printed on your postage statement, and you will need to fill it in by hand. Payment method Method you use to pay postage. Permit: For permit imprint mailings. Correct Meter: You’ll apply the exact rate on each piece (not recommended). Lowest Meter by Mailing: You’ll use a postage meter to apply the same amount of postage to each piece in the mailing, and you want the program to choose the lowest amount for you. Your postage meter must be able to print amounts in tenths of a cent (for example 21.6 cents) to use this option. Lowest Meter by Job: You plan to meter all pieces at the lowest rate in the whole job. Precanceled Stamps: You’ll apply a precanceled stamp to every mail piece. Permit number If you pay postage by permit, enter your permit number. Postage affixed If your payment method is precanceled stamps, type the denomination, in cents. Signer name and phone Name and the phone number of the person signing the Postage Statement. CAPS Cust. Ref. ID CAPS Customer Reference ID, which will appear on your Postage Statement. CAPS stands for Centralized Automated Payment System. Mailing facility DUNS Data Universal Numbering System number for your mailing facility. An entry in this field is needed only if you use PostalOne (Business Edition only). 168 User Guide Option Description Permit holder, Owner, and Mailing Agent information Enter name and contact information. If this mailing has a different owner and mailing agent, enter their contact information as well. If the owner and/or mailing agent is the same as the permit holder, select the Same as Permit Holder option and do not type contact information in the Owner and Mailing Agent sections. The contact information that you enter will be printed on Postage Statements. Permit holder: The person or company that owns the postage permit. Owner: The organization that owns the mailing. Mailing agent: The organization that is preparing the mailing. DUNS Enter the 9-digit ID number associated with your Confirm mailing for this organization. The DUNS (Data Universal Numbering System) number is issued by DUN & Bradstreet. CRID Enter the mail owner’s and mail preparer’s (agent’s) Customer Registration ID (CRID). The USPS assigns this ID. Nonprofit # If this organization is authorized as a nonprofit agency, enter its nonprofit identification number. Identifier An entry is required in this field if the job will be entered in PostalOne (Business Edition only). Enter the mail owner’s FAST Scheduler ID if you participate in the FAST system or fill this field with blanks. See “Verifying entry points through the FAST web site” on page 172. Move update method Method you used to move-update your records. The method is printed on your Postage Statement to show the USPS that you have the most up-to-date name and address information. This allows you to obtain discounted rates on your mail pieces. Selecting a move-update method during presorting only indicates which method you’ve used to perform move-updating — it does not perform move-updating. <None>: You have not performed move-updating. Ancillary Service Endorsement FASTforward NCOALink ACS Alternative Method: Applies to First Class only and means that you consider your database to be at least 99 percent accurate. Simplified/Occupant/Excep. Address: Applies if you’re using simplified addresses or similar, in which case no move-updating is necessary. Multiple: Indicates that you use more than one move-update method. OneCode ACS: Means you performed move-updating using OneCode ACS outside of Postalsoft. OneCode ACS is for First Class and Standard Mail mailers that use the standardized Intelligent Mail barcode. Move update date Date that move-update processing was performed on this database if you are producing Mail.dat files (Business Edition only). Auto matching/coding date Date that your list was last processed for ZIP+4 matching. If you have more than one list with different dates, enter the oldest date. CRRT matching/coding date Date that your list was last processed for carrier-route matching. If you have more than one list with different dates, enter the oldest date. CRRT sequencing date Date on which the database was most recently updated for walk sequencing. Chapter 8: Presort 169 Option Description LOT database date If you are using the Mail.dat option (Business Edition only), enter the date of your LOT data. To determine what date to enter, see your 3553 form, which shows the month and year of the LOT data. Use that month and year and 15 for the day. The date you enter populates the LOT Database Date field in the SEG Mail.dat files. Simplified Address date If you’re preparing a mailing using simplified address mail pieces, and you’re not using the DSF (Delivery Statistics File), enter the date of your alternative method (CDS, for example). The software populates this date on Periodicals (3541) and Standard Mail (3602) postage statements in a field called “For pieces bearing a simplified address enter date of delivery statistics file or alternative method” if: All schemes in your job have the Retain Walk Sequence option set to Simplified or Mixed, and The CDS Simplified Walk Sequence Option is set to CDS Residential or CDS Business and Residential. In the Presort – Schemes window, click Walk Sequence Options to access the CDS options, and click Details to access the Retain Walk Sequence option. If you’re using the DSF, its date is populated automatically in the “For pieces bearing a simplified address enter date of delivery statistics file or alternative method” field. Federal agency code If the mailer is a federal agency, type the agency’s cost code. The USPS will charge postage to that agency. Setting up permit number information To add a company name and description for each permit number, and enter new permit numbers, do the following: 1. Choose Tools > Presort > Sort Settings, Presort Entry Point (Step 3), choose Setup from the Mailer Permit # drop-down list. 2. In the Permit Number(s) window, click in a box and type, to enter a permit number or description. It’s a good idea to enter the name of the company associated with the permit number in the Description box. 3. If you need to delete a permit number from the list, select that row and then click the Remove button. 4. To sort the list by permit number or description, double-click the column heading that you want to sort by. You can also double-click the column heading again to reverse the order of the sortation. 5. When you’ve finished entering the permit information, click the OK button to close the window. 170 User Guide Entry point details This section describes setting up to enter mail at a single entry point. If you are using Business Edition’s drop-ship/pallets add-on option to drop mail at multiple entry points, see “Multiple entry points” on page 207. The USPS mail-processing facility where you enter your mailing is called an entry point. You must provide information about your entry point. To find these options, choose Tools > Presort > Sort Settings and then click Next until you reach the Presort - Entry Point - Details window. Option Description Entry Point Facility Choose the facility type. If your facility is not a Sectional Center Facility (SCF), Area Distribution Center (ADC), Network Distribution Center (NDC), or Auxiliary Service Facility (ASF), choose Other post office, and enter the name and address of the post office. Factility list If you chose SCF, ADC, or NDC/ASF as the facility type, choose the facility from the list. Discounts The Discounts box shows any discounts that this mailing is eligible for. DADC: Area distribution center discount for qualifying Periodicals jobs. DNDC: Network Distribution Center discount for qualifying jobs. DSCF: Sectional center facility discount for qualifying jobs. Facility information If you chose an entry point from the Facility list, then the name, city, state, ZIP Code, and drop-site key are filled in for you. If you chose Other post office, enter the facility information. County code If you are claiming the in-county discount, type the 3-digit FIPS county code for the county where the periodical is published. If you leave this blank, the county of publication is determined by looking at the state and ZIP Code of the origin post office. If the periodical is published in a different county, it is important that you enter the county code. Refer to the county.txt file, installed with your directories, for a list of county codes. For example, to look up the county code for La Crosse county in Wisconsin, scroll to the Wisconsin (WI) entries and locate WI063LA CROSSE. The county code is 063. PER in-county rate Claims the in-county discount for qualifying Periodicals jobs. Caution: Postalsoft cannot determine if your mailing qualifies for the in-county discount. Refer to your DMM for information about qualifying for in-county discounts. Use USPS DDU data Use USPS data to determine whether mail pieces are eligible for the DDU discount. In some cases, the USPS data is not complete enough to ensure discounts on all eligible mail. Select this option only if you are claiming DDU discounts for mail entered at and delivered from an SCF or ASF. 5-Digit ZIP Ranges Type the ZIP Code ranges that qualify for the DDU discount at the selected entry point. You can contact your post office to learn which 5-digit ZIP Code ranges are eligible for the DDU discount. Remove Deletes the selected ZIP Code range. Reset Restores the ZIP Code ranges to 00000-99999. USPS Mail Options Opens a window where you enter Confirm and/or Mail.dat settings, including FAST and PostalOne information. (Mail.dat is available in Business Edition only.) Chapter 8: Presort 171 Turning off an entry point discount Follow these steps to turn off a discount: 1. In the Presort - Entry Point - Details window, select SCF and choose your post office (if available) from the list. 2. Select Other Post Office, disabling the SCF you just chose. 3. If your post office was available in the drop-down list, your post office information is filled in for you. If your post office was not available, type the name and address of your post office in the appropriate fields. 4. Type your 5-digit DDU ZIP Ranges, if applicable, in the From and To fields. Contact your post office to learn which ZIP Code ranges are eligible for a discount. Verifying entry points through the FAST web site When you claim destination discounts, the software uses USPS FAST data to determine valid Network Distribution Centers (NDCs), Area Distribution Centers (ADCs), and Sectional Center Facilities (SCFs) for your mailings based on the mailing date and the mail piece’s shape and class. Some postal facilities accept only certain mail classes and shapes, because of their sorting equipment. When planning mailings, you can use the FAST web site to learn about the postal facilities where you’d like to submit your mailing. You can also use the FAST web site if you suspect an error in the data. ! You must verify your entry points. It is your responsibility to ensure that the facility where you want to drop your mail is indeed valid for your mailing. Communicate with the acceptance clerk at the postal facility and check the FAST site to learn if an entry point is new, has been deleted, or has been split. To view the latest FAST data online: 1. Go to https://fast.usps.com/fast/main.action. 2. Click the Facilities link. 3. Follow the instructions on screen to search for a facility. 4. When information for the specific facility that you’re interested in is displayed on screen, review the information carefully to ensure that it is a valid facility for your mailing. 5. Click the Additional Info link to see more about the selected facility. On this screen, you can see what types of mail the facility accepts, whether they accept pallets or not, what discount applies at that facility, what ZIP Code ranges they accept for discounts, the dates that this information is valid, and so on. Drop site key A drop site key is a unique identification code assigned to each entry point. You can use this information when verifying your entry points. The drop site key is listed in several places: 172 User Guide FAST web site (https://fast.usps.com/fast/main.action). The software’s entry point setup windows. The software’s Job Summary report. Using a default entry point If you enter your mail at the same facility for all or most of your mailings, consider setting up a default entry point. The default entry point is used for all new .mdf files, though you can change it. The default settings do not affect the file currently open, nor will the settings affect any existing .mdf files. If you discard a presort in an existing file, the default takes effect. To choose a default entry point, do the following: 1. Choose Tools > Options. 2. Click the Default Entry Point button. 3. Use the following options to set up your default entry point. Entry Point Set up information NDC/ASF, ADC, SCF, Other post office Choose the facility type that you want to use as your default entry point. Name, City, State, If you choose NDC/ASF, ADC, or SCF, the name, address, and ZIP, Drop-site drop-site key fields are filled in for you. key If you choose Other Post Office, enter the name and address of the facility you want to use. You can leave the drop-site key blank. County code If you are claiming the in-county discount, type the 3-digit FIPS county code for the county where the periodical is published. If you leave this blank, the county of publication is determined by looking at the state and ZIP Code of the origin post office. If the periodical is published in a different county, it is important that you enter the county code. Refer to the county.txt file, installed with your Diversified directories, for a list of county codes. Chapter 8: Presort 173 Schemes A presort scheme is a set of rules for sorting mail pieces to receive a postage discount, as described in the DMM. Schemes are categorized according to mail class, mail piece, and whether or not the pieces bear barcodes. The software uses the information that you supply about your mail class, processing category, and rate category to determine which schemes are feasible for this mailing job. Then the software selects the schemes that are best for your mailing. However you can select different schemes, if available. To maximize your postage savings and minimize labor, the software allows up to five presort schemes per job. Pieces that don’t qualify for the first scheme will drop to the second scheme, and so on. The DMM is the best source for details about all presort schemes and preparation requirements. The appropriate DMM citation is listed for each presort scheme in the scheme drop-down lists in the Presort - Schemes window. To access these options, choose Tools > Presort > Sort Settings and click Next until you reach the Presort - Schemes window. Option Description Presort scheme(s) Choose scheme(s) from the drop-down list(s). The suggested schemes are always in order from the greatest postage savings to least. If you decide to select your own schemes, remember to list the schemes in that order as well. An example of schemes in order of most postage savings to least would be carrier-route letters, then automation letters, then regular letter, and finally the single-piece scheme. Details For each scheme level that you selected, click the Details button to select options for that scheme. Walk Sequence Options Opens a window in which you can choose your Computerized Delivery Sequence (CDS) walk-sequence option (for Periodical or Standard Mail). Insert Scheme Automation and machinable 174 User Guide Adds a new scheme in the first position. The last scheme drops out. “Automation” and “machinable” both mean that the mail piece qualifies for processing on USPS sortation equipment. Automation mail is also barcoded. Refer to the DMM for details about the requirements for automation, machinable, and nonmachinable mail. Scheme details Postalsoft gives you many choices when it comes to preparing your mailing. For example, you can decide how many pieces to place in packages and containers (within USPS limitations, of course), and which sortation levels to include in each scheme. To access the following options, choose Tools > Presort > Sort Settings. Click Next to advance through the wizard. In the Presort - Schemes window, click the Details button. Options available to you vary depending on schemes you chose. Scheme details options are grouped as follows in the following sections: Scheme details: Minimums and maximums “Scheme details: Minimums and maximums” on page 175 “Scheme details: Optional preparations” on page 177 “Scheme details: Other options” on page 180 Use the following minimum and maximum options to control the number of pieces per container, the size of packages, and so on. To access the following options, choose Tools > Presort > Sort Settings. Click Next to advance through the wizard. In the Presort - Schemes window, click the Details button. Option Description Package thickness Set the maximum package thickness large enough to minimize the number of packages, but small enough to stay within the limits of your equipment. If you form packages manually, consider the amount of mail your mail-room staff can grasp easily. Many mailers set the maximum at four inches. When you mail First Class flats, set the package thickness no greater than one half of the maximum tray height. That’s because the USPS wants you to stack packages on top of each other to fill the tray as much as possible (and still be able to close the lid). For example, if you set the maximum tray height to 11 inches, and you set the maximum package thickness at 6 inches, you would be able to fit just one level of packages in the tub. The USPS wants you to pack tubs more efficiently than that, so set your maximum package thickness with the maximum tray height in mind. For Periodicals and Standard Mail flats mailings, the USPS has package thickness regulations that are determined by the type of paper you are using and method you use for securing your packages. See the DMM for details. Package minimums and maximums Enter the minimum number of pieces required for this kind of package. Increasing the number of pieces per package reduces labor. Reducing the number of pieces results in smaller packages; this increases deliverability. However, it does not save postage and it requires more labor because there are more packages to band and, in Periodicals jobs, more containers to handle. It may also complicate your mailing documentation. Few mailers choose to form small packages. The software forms packages in two passes. First it forms all possible reduced-rate packages that have at least six pieces. In the second pass, the software forms small packages that meet the minimum piece setting you enter at this option. You can adjust the minimum number of pieces needed for carrier-route, 5-digit, and 3digit packages in Periodicals regular flats schemes. The advantage in setting the minimum lower than 6 is that you can speed delivery time. However, these pieces mail at the basic rate. Chapter 8: Presort 175 Option Description Tray volume You can set the minimum and maximum percentage to fill trays. The USPS has its own definition of a full tray. They would like mailers to create fewer, fuller trays. A tray can be between 85 percent and 100 percent to be considered full. The USPS requires that mailers use as few trays as possible. When a mailer uses two one-foot trays, one full and one partially full, the USPS requires the mailer to submit one less-than-full, two-foot tray. If you’re using both one- and two-foot trays in a mailing, the volume settings applies to both tray types. The number of inches, and thus the number of mail pieces, that your volume setting yields depends on whether the tray is one foot or two feet long. For example, if your mail piece is one-eighth of an inch thick, then full two-foot trays must contain at least 126 pieces, and no more than 168 pieces. Sack/tray piece minimums You can change the minimum number of pieces required per sack or tray. For most of these settings, you will probably want to leave the default values. In many cases, the USPS has regulations on sack or tray minimums. If you want quicker delivery, you could decrease the minimum number of pieces per sack or tray. This has the disadvantage of increasing your labor. If you want to have fewer—and more full—sacks and less labor, you could increase the number of pieces per sack or tray. With some of the tray-minimum options, rather than setting an exact numeric amount, you can select the Full option. Select the Full option to minimize the number of trays you must handle. With Full selected, the software will form these trays only when they are at least 75 percent full. Usually, this will result in fewer trays of that kind (for example, 5digit carrier-route trays). Sack weight and volume You control the maximum size of your mailing sacks by weight or volume. Either the weight or volume limit applies, not both. To determine which limit to apply, the software uses the limit that results in the smaller number of pieces. For example, if you’re mailing large, lightweight pieces, it may take only 10 pieces to fill a sack by volume, but 300 pieces to fill a sack by weight. So your sacks would be limited by volume. If you’re mailing printed matter, weight is usually the limiting factor. If you raise the limits too high, you may end up lugging heavy, very full sacks. If you set them too low, the software forms more sacks, and you may waste time by handling more sacks than necessary. Minimum/maximum height options You can set the minimum and maximum height of the mail in the flat tray (tub), in inches. We suggest that you leave the minimum tray height set to 8 inches. At this setting, packages will reach at least up to the bottom of the hand holds, which the USPS recommends. Do not set the maximum tray height greater than 11.25 inches. If you do, the packages will extend above the top of the tub and you won’t be able to close the lid. Minimum 5-digit DDU sack weight Set this parameter to less than 10 if you are going to drop your mailing at a DDU. Otherwise leave it at 10. Maximum number of pieces to drop - Automation to regular Use this option to drop pieces from the automation scheme in order to qualify the regular scheme. The Single Piece scheme in First Class allows you to presort both letters and flats in a single piece scheme, which offers two potential benefits: Prevent pieces from mailing at the single-piece rate. Include the pieces in your documentation and prepare them in containers. For example, you have 800 pieces in the automation scheme, and 450 pieces left over. You need at least 500 pieces for a First Class mailing, so the regular scheme won’t qualify: 450 pieces are Qualified Nonpresort and mail at the single-piece rate. To prevent this, use this option to force 50 pieces to drop from automation to the regular. Then the regular scheme qualifies. You pay a little more postage on 50 pieces, and a lot less postage on 450 pieces. 176 User Guide Option Description Maximum mail weight You control the maximum amount of mail per pallet with this and the Maximum Pallet Volume option. When setting this option, enter the weight of the mail pieces only; do not include the weight of the pallet itself. The USPS allows you to form pallets that weigh up to 2200 pounds, including the weight of the pallet, therefore it's recommended that you never set this parameter higher than 2100 pounds. Palletization is part of the add-on drop-ship/pallets feature in Business Edition. Maximum pallet volume You control the maximum amount of mail per pallet with this and the Maximum Mail Weight option. Enter the value as a percentage of total cubic inches. Palletization is part of the add-on drop-ship/pallets feature in Business Edition. Maximum pallet tray feet Defines the maximum length to use to form pallets. Each pallet may contain as few as 36 linear feet (three tiers). A pallet must be formed when there are at least 72 linear feet (six tiers). No more than 144 linear feet (12 tiers) can be on a pallet. Palletization is part of the add-on drop-ship/pallets feature in Business Edition. Scheme details: Optional preparations Use the following options to control whether optional packages, trays, sacks, and/ or pallets are formed. (Palletization is available in Business Edition as part of the add-on drop-ship/pallets feature.) When using optional sort levels, processing time may be slower and more containers are formed. However, you will enjoy the following advantages: Delivery speed is faster because more mail is routed closer to its destination. In automated-letter schemes, making 5-digit packages and trays enables you to get the 5-digit barcode discount. If you’re preparing First Class carrier-route mail, making carrier-route trays saves postage by making additional containers that receive the carrier-route rate. Making automation 5-digit scheme trays should help save postage and reduce the number of trays because pieces from more than one ZIP Code can be used to meet the minimum piece requirement. Making carrier route 5-digit scheme sacks should help save postage and reduce the number of sacks because pieces from more than one ZIP Code can be used to meet the minimum piece requirement. To access the following options, choose Tools > Presort > Sort Settings. Click Next to advance through the wizard. In the Presort - Schemes window, click the Details button. Option Description Create BPM ASF sacks Use this option if you are entering mail at an ASF entry point and want to claim the DNDC discount. Mailing Bound Printed Matter is available in Business Edition. Chapter 8: Presort 177 Option Description Make 3-digit carrier-route trays Making 3-digit carrier-route containers generally saves substantially on postage because eligible pieces stay at the 3-digit carrier-route level rather than dropping to a lower level, which mails at a higher rate. If you choose to form 3-digit carrier-route trays, delivery time will be quicker because more mail is routed closer to its ultimate destination. In addition, processing time may be a little slower, and more containers will be formed. Make 3-digit origin machinable trays Uses overflow trays for the 5-digit, 3-digit, and ADC tray levels. (Overflow trays are not allowed for non-machinable letters.) Make 3-digit pallets Creating 3-digit pallets could speed delivery. Palletization is available as part of Business Edition’s drop-ship/pallets add-on option. Make 3-digit/scheme trays Select this option if you want to prepare letters at the 3-digit/scheme level. Making 3digit scheme packages results in fewer packages and containers, faster processing, and postage savings. Make 5-digit/scheme trays/sacks Five-digit scheme trays contain mail for more than one 5-digit ZIP Code and still qualify for the 5-digit rate. Making 5-digit scheme trays may help you save postage and reduce the number of trays because pieces from more than one ZIP Code can be used to meet the minimum piece requirement. With 5-digit scheme trays, delivery time is quicker because more mail is routed closer to its ultimate destination. In addition, processing time may be a little slower, and more trays may be formed. Make 5-digit auto packages and trays Creates automation flats at the 5-digit tray sortation level. Make 5-digit pallets Sorting at this level could speed delivery; however, this might produce a lot of small pallets unless you increase the weight for this level. Available in Business Edition with the purchase of the pallets/drop-ship option. Make 705.13 merged 5-digit/ scheme pallets (available with the purchase of Business Edition’s pallets/dropship option) If you’re preparing irregular parcels, machinable parcels, or flats, do not select this option. In most cases, by not selecting this option, your mailing will be less complex and have fewer limitations for merged palletization. Also, if you do not select this option, you can potentially improve deliverability because more mail is brought closer to its delivery unit. If you’re preparing automated flats, select this option. Automated flats can be prepared on merged 5-digit or 5-digit-scheme pallets for certain ZIP Codes. Because the merged 5-digit and 5-digit-scheme pallet levels combine carrier-route and non-carrier-route mail, you have a better chance of getting mail palletized at the 5-digit level. The advantage is that the pallet does not need as much work by the USPS, so the delivery should be faster, and you should receive better discounts for drop-shipped mailings. Make AADC trays Prepares letters at the AADC tray level. All sort levels above the Mixed AADC level are optional for First-Class automation letters and Standard Mail automation and machinable letters. Make ADC trays on SCF pallets (available with the purchase of Business Edition’s pallets/dropship option) Turning on this parameter in the STD Letter Trays on Pallets scheme places AADC and ADC letter trays on SCF pallets when the 3-digit ZIP Code on the tray label is within the SCF’s service area. AADC and ADC letter trays on SCF pallets are eligible for the DNDC destination price. If the No Sorting After option is set to SCF, the software still creates and places AADC trays on SCF pallets. Make firm packages Firm packaging is a way to reduce postage by bundling nonautomated Periodicals pieces that are destined for the same company or school. You can form carrier-route or regularrate firm packages. Make machinable AADC trays Prepares letters at the machinable AADC trays level. 178 User Guide Option Description Make MADC packages/trays/ sacks on ASF/NDC pallets (available with the purchase of Business Edition’s pallets/dropship option) Making mixed ADC pallets is optional, however it may reduce mail handling because mail that wouldn't normally qualify for the other sortation levels may go into mixed sacks and be placed on an MADC pallet. While this preparation may be beneficial in certain circumstances, it may cause problems in others. It is beneficial because it increases the number of mail pieces that go on the pallets. However, sometimes the MADC and MAADC packages and containers are small. These small packages (or bundles) slow down automated packing processes, and may sometimes jam the machine. In addition, these small packages ultimately require special handling for placement onto the ASF/NDC pallets. Make mixed ADC pallets (available with the purchase of Business Edition’s pallets/dropship option) Making mixed ADC pallets is optional, however it may reduce mail handling because mail that wouldn't normally qualify for the other sortation levels may go into mixed sacks and be placed on an MADC pallet. While this preparation may be beneficial in certain circumstances, it may cause problems in others. It is beneficial because it increases the number of mail pieces that go on the pallets. However, sometimes the MADC and MAADC packages and containers are small. These small packages (or bundles) slow down automated packing processes, and may sometimes jam the machine. In addition, these small packages ultimately require special handling for placement onto the ASF/NDC pallets. Make mixed NDC pallets (available with the purchase of Business Edition’s pallets/dropship option) Mixed-NDC pallets are optional in the schemes that include this option. Sorting at this level could reduce mail handling. For example, if you choose to sort to the Mixed-NDC pallet level, your entire job might be prepared on pallets. Make non-auto 3DG scheme (L008) packages May decrease delivery time when you are bundling nonautomation (presorted) flats. If you deselect this option you may increase delivery time. Make non-auto 5DG scheme (L007) packages May decrease delivery time when you are bundling nonautomation (presorted) flats. If you deselect this option you may increase delivery time. Make origin entry 3-digit/scheme trays Creates 3-digit underfilled containers. When you select this option, trays are made with no minimums. The 3-digit origin tray sortation level is required for First Class machinable letters and cards. Also, in First-Class schemes, this option applies only to the letter portion of the mailing. Make overflow trays In some schemes, you can control the creation of overflow trays. For more information about the options and the advantages or disadvantages of using them, see “Overflow trays” on page 182. Make SCF containers Routes mail a little closer to its ultimate destination. If you select this option, more containers will probably be formed. Prepare 5-digit NFM packages Creates NFM packages on pallets or in pallet boxes. You can also create 5-digit packages by using a 5-piece minimum. Other NFM packaging is not permitted. Creation of 5-digit packages is necessary in order to claim the 5-digit rate when palletizing NFM pieces. The software places the 5-digit packages with the loose parcels on pallets. Pieces that are not packaged on pallets are considered one large “virtual package,” even when the software creates the optional 5-digit packages. Prepare 5-digit/scheme containers Five-digit scheme trays differ from ordinary 5-digit trays because they contain mail for more than one 5-digit ZIP Code. Making 5-digit scheme trays should help you save postage and reduce the number of trays that you handle because pieces from more than one ZIP Code can be used to meet the minimum piece requirement. If you choose to form 5-digit scheme trays, delivery time will be quicker because more mail is routed closer to its ultimate destination. In addition, processing time may be a little slower, and more containers may be formed. Chapter 8: Presort 179 Option Description Prepare ASF pallets (available with the purchase of Business Edition’s pallets/dropship option) May speed delivery or reduce mail handling. If you drop-ship and claim the destination NDC (DNDC) discount, select this option to ensure that you earn discounts on all eligible mail. Prepare automation rate packages/ trays Creates packages or trays for your automation-rate mailing. This option should not be selected for Simplified Addressing in the Periodicals Flats scheme and Standard Flats scheme. Prepare barcoded flats This option is available in Business Edition’s Package Services Bound Printed Matter scheme only. Select this option if you want to receive the barcode discount. You cannot select this option unless you use the Automated Flats processing category. Prepare carrier-route rate packages Creates packages for your carrier-route mailing. Select only this option for simplified addressing in the Periodicals Flats scheme and Standard Flats scheme. Prepare co-packaged auto and reg. pieces Creates packages with both automated and non-automated pieces. In most cases, postage is less when you co-package. This preparation saves the post office time and labor, and it also speeds up delivery. Prepare co-packaged barcoded and regular pieces This option is available in Business Edition’s Package Services Bound Printed Matter scheme only. Creates packages with both barcoded and non-automated pieces. In most cases, postage is less when you co-package. This preparation saves the post office time and labor, and it also speeds up delivery. Prepare ECR reg cart rate trays (available with the purchase of Business Edition’s pallets/dropship option) Prepares enhanced carrier route trays on pallets. Selecting this option is advised. You may choose to prepare any combination of carrier-route, automation-rate, and regularrate trays. If you choose to prepare more than one type, they’ll be placed together on pallets. Prepare non-auto rate packages Creates packages or trays for a regular-rate mailing. This option should not be selected for simplified addressing in the Periodicals Flats scheme. Prepare regular rate packages/trays Creates packages or trays for a regular-rate mailing. This option should not be selected for simplified addressing in the Standard Flats scheme. Scheme details: Other options To access the following options, choose Tools > Presort > Sort Settings. Click Next to advance through the wizard. In the Presort - Schemes window, click the Details button. Option Description Container Type Choose the containers to use for this mailing. Sack choices: #1 - 4.5 cubic feet; 20-70 pounds #2 - 3.0 cubic feet; 20-70 pounds #3 - 1.5 cubic feet; 12-70 pounds #1 clear sacks - 3.75 cubic feet; up to 70 pounds #3 clear sacks - 2.5 cubic feet; up to 70 pounds. For trayed mailings, the USPS requires you to prepare letters in both one-foot and twofoot trays in the same mailing. If you don’t have enough of one size tray or the other, you can use just one tray size with USPS permission. Use Extended Managed Mail (EMM) trays when your letter-sized mail piece is taller than 4.625 inches or wider than 10 inches and will not fit in an MM (managed mail) tray (1-foot or 2-foot). 180 User Guide Option Description If unqualified Specifies the action to take if a scheme doesn’t qualify (because it doesn’t meet the minimum weight requirement or not enough records have ZIP+4, for example). Continue: Choose to continue if you want to attempt a scheme, but you aren’t sure if it will qualify. The software skips the unqualified scheme and goes to the next scheme in the job file. Abort: Choose to abort if you think a scheme will qualify and you want to ensure that it will. The software skips the unqualified scheme and any remaining schemes, but continues other processing, such as reports. Abort all: Choose to abort all schemes if you want to halt and not save any work from this session. For most users, Abort is a better choice than Abort All; if you choose to abort, you can create reports to help you solve the problem. Number of stacks Indicate the number of mail stacks that you can fit into a flat tray (tub). The USPS wants you to use the space in flat trays efficiently. So, if the size of the mail piece allows, place multiple stacks in flat trays. If there's room in the tray, you could tip a single package on its side and place it next to a stack; then you'd set the Number of Stacks option to 1.5. Note: Don’t confuse a stack with a package. A stack is a column of mail; it might contain more than one package. Optimize ECR basic to automation Helps you control the type of postage savings you want the software to attempt. In most cases, you should select this option. You may want to de-select this option if you are mailing cards that must be tabbed, if you’re mailing at automation rate. In some cases, the cost of tabbing is greater than the postage savings. Order of trays on pallets based on weights (Business Edition only, with purchase of the drop-ship/pallets option) Descend: Outputs the heaviest trays on the pallet first. Ascend: Outputs the lightest trays on the pallet first. For Standard Mail trays on pallets, the USPS requires that the heaviest trays (the 2-foot trays) be placed on the bottom of the pallet to avoid crushing the lighter trays (the 1-foot trays). When you print labels, the label printing flow (Print > Printing Options > Label Printing Flow) must correspond to your setting of the Order of Trays option: If Order of Trays is Descend, the printing flow must be forward order; if Order of Trays is Ascend, your printing flow must be reverse order. Preparation type This option is available in First Class automated flats jobs. Choose from the following: Regular: You are processing regular mail. Automation: You are processing automated mail. Combined: Create combined automated and non-automated packages and trays. Retain walk sequence Walk-sequencing means that pieces are sorted in the order that the carrier delivers the mail. The USPS offers discounts for carrier-route walk-sequenced mailings. The software cannot place your mailing list in walk sequence. To do that, you must submit your mailing list to your postmaster or to a service bureau licensed by the USPS. Yes: Walk-sequenced mailing using normal addresses. Select this option if your records are already in walk-sequence. The software sorts the mailing according to the value in the Walk_Seq field. If you select this option, but you have not set up the Walk_Seq field, the software assumes that the records are physically in walksequence. No: The job is a carrier-route LOT mailing. Simplified: The entire job is simplified address pieces. Mixed: The job includes simplified and non-simplified addresses. See “Walk sequencing” on page 187. Chapter 8: Presort 181 Option Description Sort through Select the level at which sortation should stop within this scheme. If you want to process all sortation levels in this scheme, select Every. Typically, you will want to process all sortation levels in a scheme. But in rare circumstances, you may want to process certain levels in one scheme and let the rest of the pieces drop to another scheme. Pieces that drop out of the selected level drop to the next scheme, if any, and then to the qualified nonpresort group. See “Sort through” on page 182. Use ECR regular flat rates Select this option if you are preparing ECR letter mailings that don’t meet the barcode or automation-compatibility requirements. Your mail is charged the applicable flats rate. Also, select this option if you are preparing simplified address mailings (and set the Retain Walk-Sequence parameter to SIMP). Postalsoft doesn’t check for the DPBC or automation-compatibility information. Select the level at which sortation should stop within a scheme. Sort through For example, let’s say you’re preparing automated First-Class Mail with 1500 pieces. After presorting, the Job Summary shows that 450 pieces didn’t qualify for the automated mailing. You need at least 500 pieces to qualify for another mailing; so these 450 pieces drop to the qualified non-presort group, which mails at the single-piece rate. The Mail Sort Listing shows that there are 50 pieces at the ADC level. You could add those 50 pieces to the other 450 pieces to create another mailing. To do this, you would choose the First Class automated letter for scheme 1 and the First Class regular letter for scheme 2. In scheme 1, set the Sort Through option to 3-digit to process only those pieces that qualify for the 3-digit level and above. Using this option this way may save you some postage. However, you should try processing the presort both ways first and then check the postage (in the Job Summary or Postage Statement) to determine which method grants the better postage rates. Overflow trays Set the Make Overflow Trays option after carefully comparing the cost of making more trays and the possible increase in postage. See DMM 245.7.5 for details. When you choose to use reduced overflow trays, you must group the mail that is going into the next tray level by destination and place it at the front of the tray. Make Overflow Trays options Description Advantages Disadvantages None Pieces drop to the next level where they’re charged a higher rate. May create fewer, fuller trays. May increase postage. Overflow Extra pieces that don’t fit in the tray go into another May decrease postage. (partial) tray of pieces at the same level. The pieces do not drop to the next level, where they would be charged a higher rate 182 User Guide May create more trays, and the trays may be less full. Make Overflow Trays options Description Advantages Disadvantages Reduced Places the “overflow” pieces from that level into the tray for the next level, but keeps postage at the same rate for those pieces. Reduced trays are not available for Periodicals. May decrease postage. May create fewer, fuller trays. Chapter 8: Presort 183 Mailing fletters A fletter is a Periodicals or Standard Mail piece whose dimensions qualify it as an automated flat or a regular letter. The height of the piece is between 6 and 6.125 inches, and the width is not more than 11.5 inches. If at first the mail piece doesn’t qualify as a fletter, the software switches the width and height measurements that you entered to determine if the piece qualifies as a fletter with reversed measurements. For more information, see DMM 707.25.1.7. When you presort fletters, you can save on postage by processing the pieces with a 9-digit ZIP Code as automated flats and the remaining pieces as regular letters. (The automated flats get a better postage rate.) Preparing fletters as flats You can choose to process all pieces as flats to save on production costs. If you choose to process the entire mailing as flats, the non-automation pieces are charged flat rates, resulting in higher postage rates but reducing production time and labor costs. You decide where you can benefit the most. When you presort fletters, you’re given the choice to prepare the non-automation pieces as letters or flats. The scheme choices correspond to your earlier selection of letters or flats. Co-packaging fletters 184 User Guide The USPS requires fletters to be co-bundled (co-packaged) when they are prepared entirely in sacks. Select the Prepare Copackaged Auto and Reg Pieces option in the scheme details window. Mixing simplified mail with non-simplified mail You can prepare simplified and non-simplified (normal) walk-sequenced carrierroute mail in the same Standard Mail letter or flat job. Preparing simplified and non-simplified mail together in the same mailing can save time and costs. Simplified mail does not contain specific name or address information. Simplified mail pieces have “Current Resident,” for example, in place of a name. These pieces are delivered to every address within a carrier’s route. When you mix simplified and nonsimplified mail, you are processing a single database that contains both simplified and non-simplified addresses as saturation walk sequence. For more information about simplified mail, see DMM 602.3.2. The software does not generate simplified mail databases. You can obtain them from an outside source. Before you can mix simplified and non-simplified addresses in a walk-sequenced mailing, the following fields must be present in your record layout: Letters Walk Sequence CRRT ZIP ZIP+4 Delivery Point add-on When mixing simplified mail with non-simplified address carrier-route mail, the software separates the simplified pieces and the non-simplified pieces into separate trays for two reasons: The contents line for simplified address mail is different from the contents line for saturation carrier-route mail. The simplified mail is not barcoded, while the saturation carrier-route mail claiming letter rates is barcoded. Flats The software prepares simplified address pieces in separate bundles (packages) from the non-simplified addressed mail. This is for the mail carrier’s convenience in handling the simplified mail. The simplified mail bundles can be sacked with the non-simplified mail bundles. Pallets If you are own Business Edition’s pallets/drop-ship option, you can prepare palletized mail as described below. In DMM 602.3.2.3, the USPS states: Mailers must prepare flat-size pieces [...] in carrier-route bundles [packages] in sacks or directly on pallets. Bundles, sacks, or trays may be placed on 3digit, 5-digit or 5-digit scheme pallets under 705.8.10. The software implements this rule for jobs in which the Retain Walk Sequence option is set to Mixed or Simplified. When palletizing, the software puts simplified mail on only 5-digit/scheme and 3-digit pallets. After the 3-digit pallet level is met, simplified mail drops to the next scheme. Chapter 8: Presort 185 Mixing simplified and non-simplified mail in a walk-sequenced mailing To mix simplified and non-simplified addresses in walk-sequenced mailing: 1. Choose Tools > Presort > Sort Settings and set up your mailing as usual. 2. When you reach the Presort - Schemes window, click the Details button for your Standard Mail letter or flats scheme, and set the Retain Walk Sequence option to Mixed to indicate that you are mixing simplified and nonsimplified addresses in this mailing. The following values are available for the Retain Walk Sequence option: Value Description Yes Indicates a walk-sequenced mailing using normal addresses. No Indicates that the job is a carrier-route LOT mailing. Simplified Indicates that the entire job is composed of simplified address pieces. Mixed Indicates that the job includes some simplified addresses and some non-simplified addresses. 3. Select other scheme options as needed, and click OK to close the window. 4. In the Presort - Schemes window, click the Walk-Sequence Options button. 5. In the Presort Walk Sequence Options window, select the appropriate walk sequence option for your simplified mail pieces. The CDS simplified walk-sequence options apply to your simplified addresses in the same way that the CDS walk-sequence options apply to your non-simplified addresses. Option Description Use DSF.DIR Select this option if you want to use the DSF (Delivery Statistics File) directory to determine qualification for the walk-sequence discount. CDS Residential Select this option only if you are using a Computerized Delivery Sequence file and if your CDS file contains only residential addresses. CDS Business and Residential Select this option only if you are using a Computerized Delivery Sequence file and if your CDS file contains both residential and business addresses. 6. Finish setting up the presort, and process the job. 186 User Guide Walk sequencing Walk sequencing means that mail pieces are presented in the order that the carrier walks or drives the route. When a database is in walk sequence, the mail pieces can get saturation or high-density carrier-route rates. Postalsoft does not place your file in walk sequence. Instead it retains the walk sequence as coded by a CDS, DSF, or DSF2 service provider. Walk sequence discounts are available for Standard Mail and Periodicals. To qualify for saturation or high-density rates, CDS, DSF, or DSF2 processing must be done no more than 90 days before mailing and you must submit proof of CDS, DSF, or DSF2 processing to the USPS. Postnet or IM barcodes are required on automation-compatible letters at the saturation or high-density rate. Barcodes are not required on walk-sequenced flats. Refer to the USPS DMM to ensure that you understand all USPS rules regarding walk-sequencing. To get started, see the following DMM sections: CDS (Computerized Delivery Sequence) file 243.6.4 243.6.5 245.6.8.3 245.6.9.1 343.6.4 343.6.5 The CDS file is a five-digit ZIP Code-based computerized medium. It provides and updates delivery sequence address information by carrier route for qualified mailers. CDS option is a walk-sequence feature that may reduce your postage. To take advantage of this method you must obtain a CDS file from the USPS (or licensed provider) within 90 days before your mailing date. Use CDS options to avoid discrepancies Some mailers who prepare carrier-route, walk-sequenced mailings have encountered discrepancies between the CDS file that they receive from the USPS and the Delivery Statistics File (dsf.dir) used by the software. The DSF’s residential and total delivery counts for each carrier route usually do not match the mailer's CDS file. One or the other is more up to date. Sometimes the differences are large enough that walk-sequence discounts are not given to some carrier routes that are eligible for the discount. The software uses a delivery sequence file (dsf.dir) to determine which carrier routes qualify for walk-sequence discounts. When the software uses dsf.dir, it doesn't distinguish between residential and business addresses in determining whether your mailing list covers at least 75 percent of the total active stops on a route. Therefore, if your mailing list contains only residential addresses, it may not qualify for the saturation rate on carrier routes that contain any business addresses. To eliminate these problems, you can select CDS Residential or CDS Business and Residential. When you select either of these options, the software does not use dsf.dir to determine qualification for the walk-sequence discount. Instead the software assumes that you're using a current CDS file, and the walk-sequence Chapter 8: Presort 187 counts are generated from the input file. Every route qualifies for the walksequence at 100 percent regardless of actual route counts. ! Setting up walksequenced mailings Use the CDS options only if you are using a CDS file. If you use these options, you are required to submit the CDS invoice when you submit your mailing. Postalsoft doesn’t put your mailing in walk sequence, but it retains the walk sequence data coded by your CDS, DSF, or DSF2 provider. The following is an overview of the steps you follow in Postalsoft to correctly set up your walk-sequenced mailing. 1. Add walk-sequence-related fields to your database. 2. Perform Extended Services DSF2 processing; or import a file that’s been processed by a CDS, DSF, or DSF2 provider. Important: Do not perform address correction on this file at this point. Your CDS, DSF, or DSF2 provider provides the CASS report. 3. Perform presort processing with the walk-sequence options set. Fields needed for walk-sequencing If you will send your data to Lorton Data or Peachtree Data for DSF2 processing via Postalsoft’s Extended Services, the fields listed below must be in your record layout before you send the job for Extended Services processing. If you are importing a file that has been processed by a CDS, DSF, or DSF2 provider, the fields listed below must be in your layout before you begin importing. To add fields, choose File > Properties > Database. Field Required? Description Carrier Route (CRRT) Required This field is always required for walk-sequenced mailings. 5-digit ZIP Code Required This field is always required for walk-sequenced mailings. Walk Sequence (WALK_SEQ) Possibly required The Walk Sequence field, when present, must contain the sequence number provided by the CDS, DSF, or DSF2 provider. If the Walk Sequence field is in your layout but is empty, your mail pieces will not qualify for carrier-route rates. If your CDS, DSF, or DSF2 provider placed your records in walk sequence order in the file, and you import them in that order, then the Walk Sequence field is not required. Delivery Point 2-Digit Add-On (DP2) Possibly required Standard letter mailings that are not Simplified Address mailings and that claim saturation or high-density rates must be barcoded. Therefore in those jobs, theDP2 and 4-digit ZIP Code add-on are required and must be populated. ZIP+4 Possibly required Standard letter mailings that are not Simplified Address mailings and that claim saturation or high-density rates must be barcoded. Therefore in those jobs, theDP2 and 4-digit ZIP Code add-on are required and must be populated. 188 User Guide Field Required? Description Address Type (DSF_AD_TYP) Recommended The Address Type field indicates whether an address is business or residential. With the Address Type field, you have a better chance that more of your mailing will qualify for the lowest postage rate (saturation). There are two possible ways of achieving saturation rates: Your mailing covers 75 percent of all delivery points (residential or business) on the carrier’s route. Your mailing covers 90 percent of the residential addresses on the carrier’s route. Your CDS, DSF, or DSF2 provider provides address type (also known as delivery type) for each record. By looking at address type, Postalsoft can see if your mailing covers 90 percent of residential addresses. Without the Address Type field, Postalsoft can still see if your mailing covers 75 percent of all delivery points. CDS, DSF, or DSF2 processing When you have the necessary walk-sequence-related fields in your record layout, you can move on to the next step: getting the walk-sequence data you need from a certified provider. There are two ways of doing this: either sending your data to a vendor on your own or using Postalsoft’s Extended Services feature. Extended Services DSF2 processing You can send your data for DSF2 Extended Services processing through Lorton Data or Peachtree Data. When they perform DSF2 processing, they will populate the walk-sequence-related fields. When Extended Services processing is complete, the updated data is merged back into your Postalsoft database and is ready for you to use in presorting. To begin Extended Services processing, choose Tools > Extended Services. For more information, see “Extended Services” on page 99. Important: After Extended Services processing is complete, do not perform address correction at this time. Importing a data file from a CDS, DSF, or DSF2 provider You can send your data file to a third-party CDS, DSF, or DSF2 provider for processing. When they return the data to you, import the file by choosing File > Import. When you reach the Associate Imported Fields window, map all fields that you want to import, including the walk-sequence-related fields. For more information, see “Importing and exporting data” on page 55. Important: After you import data from a CDS, DSF, or DSF2 provider, do not perform address correction at this time. Presorting a walksequenced mailing When all required fields are in your layout, and you’ve either imported the walksequenced file or performed Extended Services DSF2 processing, you can set up the presort. Do not perform address correction before presorting this file. 1. Choose Tools > Presort > Sort Settings. 2. In the Sort for Mailing - Piece Information window, set options as needed. If you are mailing Standard letters and want to claim saturation or high-density rates, the piece must be barcoded. Click Next 3. In the Sort for Mailing - Sorting Information window, choose Periodical or Standard, flat or automation letter, and click Next. Chapter 8: Presort 189 4. Set up the next windows as needed. 5. When you reach the Presort - Schemes window, click the Details buttons for each scheme that offers walk sequencing (see list below), and set the Retain Walk Sequence option to Yes. Click OK to close the window and return to the Presort - Schemes window. Repeat this step for each scheme that offers walk sequencing. Schemes that offer walk-sequencing: STD Enhanced Carrier Route Letters STD Automation Letters 1C/STD Regular Letters STD Letter Trays on Pallets PER Carrier Route Regular Letters scheme PER Flats 6. In the Presort - Schemes window, click the Walk Sequence Options button. Choose from the following options, and then click OK to close the window. Option Description Use DSF.dir The software uses the DSF (Delivery Statistics File) directory to perform density checking, to verify the number of stops per route, which determines qualification for walk-sequence discounts. CDS Residential Select this option if a CDS service provider sequenced the list, which covers 100 percent of the stops in each route, and your database contains only residential addresses. When you select this option, the software does not verify density or number of stops per route. If you select this option, you must submit documentation to the USPS as proof of CDS processing. CDS Business and Residential Select this option if a CDS service provider sequenced the list, which covers 100 percent of the stops in each route, and your database contains both residential and business addresses. When you select this option, the software does not verify density or number of stops per route. If you select this option, you must submit documentation to the USPS as proof of CDS processing. 7. Complete the remaining presort steps. 190 User Guide Line-of-travel (LOT) sequencing Sequencing by LOT is a method of sorting carrier-route mail based on a USPSassigned LOT number, which represents one side of a street for the distance of one block. The order of the LOT numbers in a route represents the order the carrier walks or drives the route. In most cases, LOT order mimics walk sequence. In some cases LOT does not provide as fine a sort. For example, in a high-rise apartment building that’s assigned a single deliverypoint code, LOT sequencing doesn’t provide a method of sorting stops within the building. With LOT-sequence, the building is considered a single stop. But with walk sequence, every stop within the building is mapped and sequenced. That’s why the USPS offers a greater discount for walk sequencing. LOT-required fields The following fields are required for LOT sequencing: LOT LOT_ORD ZIP/ZIP4 CRRT DP2 Choose File > Properties > Database to add fields. See “Fields” on page 317 for more information about these fields. How LOT processing works To sequence pieces for the carrier’s line of travel, the software sorts pieces first by LOT—which often means that pieces are sorted by block face. Then within each LOT group (block face), the software sorts ZIP+4 and DPBC—in effect, on the last two digits of the house number. The direction of this second sort is indicated by LOT_Order (A for Ascending (0–9) or D for Descending (9–0)). Records that have not yet been assigned a LOT code by the USPS (for example, new housing developments) are assigned 0000. Records with 0000 in the LOT field are dropped to the end of the carrier route and sorted in ascending ZIP+4 order. Chapter 8: Presort 191 USPS Confirm program Get enhanced delivery information with the USPS Confirm production system. For information, see http://about.usps.com/publications/pub197.pdf. To participate in Confirm, you use the PLANET barcode or the Intelligent Mail barcode to track your mail pieces. The barcode helps to track the “in home” date (Destination Confirm), which is the estimated date of delivery, or print a barcode on return envelopes to track incoming mail (Origin Confirm). A shipment ID barcode that the software generates on the PS Form 3152-A includes parts of the PLANET code. The USPS scans this barcode when the shipment arrives at the delivery unit and tracks the processing time by using the numbers in the barcode and the PLANET codes on the mail pieces. Related links: “Intelligent Mail” on page 197 PLANET fields To participate in Confirm, your database must include two PLANET fields: Prt_PLANET and PLANET. Choose File > Properties > Database and add these fields. Prt_PLANET field The Prt_PLANET field shows which records participate in Confirm.To populate this field, select the checkbox (Data Sheet view) or type T (Data Form view) in this field for the records that participate in the Confirm program. PLANET field The PLANET field contains exactly 11 digits for the required PLANET barcode: Digits Description Digits 1-2 These digits identify the Confirm service you are using. For details, see http://about.usps.com/publications/pub197.pdf. Digits 3-7 Your Confirm subscriber ID number. Digits 8-11 Mail piece information that must be the same for every piece in the mailing. You define what numbers are to be used. Electronic Mailing Data file The software generates the Electronic Mailing Data (EMD) file that you send electronically to the USPS. EMD is a file that contains mailing information that the USPS can use to track mail delivery, drop locations, and volumes. The EMD file format is emd[DUNS number][date][serial number].txt: 192 User Guide Element Description DUNS number The mail owner DUNS number from the Sort for Mailing - Mailing Information window. If that field is blank, the permit holder DUNS number is used. If that field is also blank, the mailing agent DUNS number is used. date The date when you processed the job, in the format MMDDYYYY. serial number The time of day when you generated the EMD file. The time is in seconds and is left-padded with zeros. Processing a Confirm mailing and creating an EMD file You must supply information for the USPS about your Confirm mailing. 1. In the Sort for Mailing - Piece Information window, select Participate in USPS Confirm program. 2. In the Sort for Mailing - Mailing Information window, enter the DUNS number. 3. In the Presort - Entry Point - Details window, click the USPS Mail Options button. 4. Enter your appointment number, and fill out the estimated drop date and time information. Click OK. 5. Finish defining your presort settings, and click Begin Presorting. 6. When the Confirm EMD file window appears, make sure that the file path in the Destination Directory is where you want the EMD file saved. 7. Enter the 8-digit Segment Shipment ID Start number. This number is used to create the barcode on your Form 3125-A or 8125. 8. Enter a descriptive name for your mailing in the Mailing Name field. 9. Click OK. Designing and printing labels for a Confirm mailing Your address labels must contain the PLANET barcode to participate in Confirm. This can only be accomplished using Label Toolbox. The older text-based method of printing does not support printing the PLANET barcode. To add a PLANET barcode your design file layout: 1. Choose Print > Labels. 2. In the Presorted Addresses section, click the Design button. 3. In the Label Toolbox preview window, choose a design file, and click Edit. 4. Click and drag a PLANET barcode object onto your layout. 5. Choose File > Save As to create a new design file based on the predefined one. (Predefined design files are read-only.) 6. Choose File > Exit. 7. In the Label Toolbox preview window, click the Select button. PLANET barcodes follow the same position and size requirements as the POSTNET barcode. If your POSTNET barcode is at the top of your label, the PLANET barcode must be at the bottom, and vice versa. Refer to the DMM for more information. Confirm report (USPS form 3152a) The software generates the USPS form 3152a and the barcode necessary for submitting a Confirm mailing. You cannot print the USPS form 3152a with the Confirm barcode using a text-based printer driver. Related links: “Reports” on page 225 Chapter 8: Presort 193 Palletization Palletization/drop-shipping is an add-on option in Business Edition. Palletizing means preparing mail on shipping pallets destined and labeled for USPS facilities. Palletizing makes it easier to transport mail within your plant, and into and out of trucks. The sole reason to palletize is convenience; there is generally no postage incentive. The USPS does not require a special permit for palletizing. However, you must be careful to follow all USPS rules regarding pallet preparation, materials, and stacking. If the USPS decides that you prepare unsafe pallets, they could withdraw your palletization privilege. You may need additional equipment to shrink-wrap and move pallets. You can palletize mail in the following mail classes and categories: Mail class Category Presort scheme First Class Letters Flats 1C Letter Trays on Pallets 1C Flats Trays on Pallets Periodicals Machinable flats Nonmachinable flats Automated flats Alternative auto flats Per. Packages on pallets Per. Sacks on pallets Standard Mail Flats Automated flats STD Packages on pallets STD Sacks on pallets STD Flats letter trays on pallets (automated only) Letters STD Letter trays on pallets Flats Automated flats PSVC Packages on pallets Machinable parcels PSVC Machinable parcels pallets Machinable parcels PSVC Machinable parcels pallets Package Services Bound Printed Matter Sample of a palletized mailing To get started, look at the sample pallets job. 1. Choose File > Open, select Sample_pallets.mdf, and click OK. 2. Choose Tools > Presort > Sort Settings to open the presort wizard. This .mdf file is a Standard Mail automated flats mailing; however, you can presort this mailing again as any other mail class or processing category. Go through the presort wizard taking note of the settings in the various steps. The presort wizard always gives you the recommended schemes in the order your mailing should be sorted. If you are using pallets, the pallets scheme should always be first. Click the Details button next to any of the pallets schemes to view the parameters related to pallets. As with all scheme parameters, we recommend using the default settings or ranges (in the case of pallet minimums and maximums). 194 User Guide Size limits for pallets With some exceptions, pallets should contain at least 250 pounds of mail, unless you make special arrangements with the USPS. The last pallet level must be made when 250 pounds of mail is reached. Single pallets are limited to 77 inches tall, and stacked pallets to 84 inches. This is measured from the floor, so the height includes the pallet itself, not just the mail. Setting pallet minimums You can create pallets weighing less than 250 pounds (for sack mailings) or measuring fewer than 36 feet (for tray mailings). The USPS allows this (see DMM 705.8.5 at http://pe.usps.gov/text/dmm300/705.htm#wp1380958). To adjust pallet minimums: 1. Choose Tools > Presort > Sort Settings, and set up your presort as usual. 2. When you reach the Presort - Schemes window, click the Details button next to the “... on Pallets” scheme. The pallet minimum and maximum settings that appear in the details window that opens are for all package levels in that scheme. If you adjust those minimums and maximums, you are changing minimums and maximums for all package levels. 3. If you want to override the default minimums and change pallet minimums for specific package levels, click the Pallet Minimums button. 4. Enter new minimum values (in pounds or feet, depending on whether this is a sack or tray mailing) for the levels that are active and that you want to change. Pallet minimums that you set in the Pallet Minimums window override pallet minimums set in the details window. Any pallet minimums left blank in the Pallet Minimums window will use the default setting from the details window. 5. Click OK to close the Pallet Minimums window. Now you can continue setting up your presort and run the job. Standard Mail letter trays on pallets The minimum load for Standard letter trays on pallets can be measured either in tiers or by linear feet. The software supports linear feet. If you are familiar with using tiers, you can convert tiers to linear feet with the following formula: 1 tier = 12 linear feet. You can set pallet limits both in terms of weight and volume and in terms of number of linear. The software applies whichever limit is the more restrictive. It is up to you to stack your trays in a safe, stable manner. USPS rules require that the heaviest (fullest) trays are on the bottom, and the lightest trays on top. Usually, you cannot stack pallets of trays. The top tier may be partial, so you cannot count on having a flat surface on which to stack another pallet. Also, stacking tends to crush letter trays, especially under-filled trays. Standard Mail flats in letter trays on pallets Keep in mind the following important preparation requirements: To be eligible for this sortation option, at least 90 percent of the mailing must be automated or enhanced carrier route (ECR) rate flats. The remaining 10 Chapter 8: Presort 195 percent (or less) must be presorted rate flats. The software does not check for this requirement. Automated flats and ECR flats must meet the separate minimum of 200 pieces per mailing. Automated, ECR, and presorted flats must meet their specific dimensions stated in the DMM. All pieces must fit correctly in the trays. Pieces cannot stick out of the tray or be jammed in the tray. The flats must be packaged, except for flats in full five-digit trays and full individual carrier route trays. These trays must then be palletized. Sacks are not allowed when you prepare flats in letter trays except when there are not enough pieces to fill a tray or enough trays to complete a pallet. Each portion of the mailing must be labeled appropriately with tray, sack (if applicable), and pallet labels. All trays must be labeled following USPS standards. These standards include listing the appropriate two-digit USPS processing code after the five-digit ZIP code and the three-digit content identifier number (CIN). For more information about the basic standards for tray labels, see the DMM. 196 User Guide Intelligent Mail Using the software and its Label Toolbox feature to print labels, you can create Intelligent Mail barcodes and include them on your mail pieces. You can also export the barcode digits and the encoded DATF characters. Postalsoft can generate the components that make up the IM barcode for you, or you can import the IM components that you’re generating and tracking outside of Postalsoft. According to the United States Postal Service: The Intelligent Mail barcode, formerly referred to as the 4-State Customer barcode, is a new Postal Service barcode used to sort and track letters and flats. The Postal Service is promoting use of the Intelligent Mail barcode because it expands the ability to track individual mailpieces and provide customers with greater visibility into the mailstream. The Intelligent Mail barcode combines the data of the existing POSTNET™ and the PLANET Code barcodes, as well as other data, into a single barcode. The Intelligent Mail barcode is a type of height-modulated barcode, that uses four distinct vertical bar types (Full, Tracker, Ascender and Descender). To set Intelligent Mail barcode options, choose Tools > Presort > Sort Settings . The Intelligent Mail window appears at the end of the wizard. Option Description Use Imported Mailer ID From Database Select this option if you’re using mailer ID data that you’ve already imported into the Imported Mailer ID field. When you select this option, most of the other options in this window are disabled because they are not relevant when using imported IM data. Mailer ID of Mail Owner Enter the 6- or 9-digit ID that the USPS assigned to the mail owner, choose one from the drop-down list, or click Setup to enter or edit mailer IDs. The mail owner’s mailer ID is used in the IM barcode for each mail piece. For Business Edition only, the mail owner’s mailer ID that you enter populates the following Mail.dat records: Mailer Postage Account (MPA) record, position 216-224 Component (CPT) record, position 99-107 Intelligent Mail Range (IMR) record, position 53-61 Mailer ID of Mail Preparer Enter the 6- or 9-digit ID that the USPS assigned to you, choose one from the drop-down list, or click Setup to enter or edit mailer IDs window. The mail preparer’s mailer ID is used in the IM barcodes for trays, sacks, and pallets. Chapter 8: Presort 197 Option Description Mail Owner Mail.dat By/For Option (Business Edition only) PostalOne uses the By/For relationship to identify who sends information to and receives information from the USPS after presorting and generating Mail.dat files. The USPS calls this Full Service Data Distribution. “By” represents the mail preparer and “For” represents the mail owner. Using the By/For options, you determine what to populate in the Mail.dat, which in turn determines whether the USPS distributes information such as change-of-address to the mail owner, mail preparer, or both. For details, see the Postal Service Mail.dat Technical Specification. Choose the ID to be entered for mail owner in your Mail.dat files: MID (mailer ID) CRID (customer registration ID) Both (both MID and CRID) See “Generating Mail.dat files” on page 221 for information about setting the By/For option for the mail preparer. Service Type Choose the description that corresponds to your mailing. This includes special services that are requested on a mail piece (for example, change of address, Confirm, ACS, and so on) and in some cases also the mail class. For more information, see the Intelligent Mail Barcode Technical Resource Guide, Appendix B. Create for each mail piece Choose The Same Serial Number if you want to use the same serial number in the Intelligent Mail barcodes for all pieces in this mailing. Or choose Unique Serial Number if you want each mail piece in this mailing to have a unique serial number in its Intelligent Mail barcode. You can choose to use unique serial numbers for each mail piece or to use the same serial number on each mail piece, whether you’re using basic or full service Intelligent Mail. For basic service, you are not required to use unique serial numbers for each mail piece. However, you can use unique serial numbers if doing so is beneficial to your business. For Business Edition only: For full service, unique serial numbers are required. However, if you have USPS approval and you’re preparing a small mailing, you can choose to use the same serial number on all pieces. Piece Starting Serial Number Enter the first number to use for the serial number that appears in the piece Intelligent Mail barcode for each record. Piece Maximum Serial Number Enter the highest number to use for the serial number that appears in the piece Intelligent Mail barcode for each record. Tray/Sack Starting Serial Number Enter the starting value for the serial number (up to 5 digits). These values are used when generating output files and Mail.dat files (Business Edition only). Pallet Starting Serial Number (Business Edition only, if you own the pallets/drop-ship option) Enter the starting value for the serial number.The serial start number can be up to 12 digits long. However, when the mailer ID is 9 digits long, the pallet serial number can be only 9 digits long. These values are used when generating output files and Mail.dat files. Related links: Two levels of service: full or basic 198 User Guide United States Postal Service RIBBS Intelligent Mail Barcode Resource Site Intelligent Mail Barcode Technical Resource Guide “Design and print labels” on page 267 The USPS offers two levels of Intelligent Mail service: full and basic. Postalsoft DeskTop Mailer offers the basic option. Postalsoft Business Edition offers both basic and full-service. Barcode uniqueness Service level Description Basic service With the basic-service option, the USPS requires IM barcodes on your letter and flat mail pieces. The USPS also requires: CASS-certified delivery-point information. A USPS-assigned mailer ID, the class of mail indicated in a Service Type ID field, and the optional endorsement line (OEL) information in the Barcode ID field if an OEL is printed on a flat-sized mail piece. Serial numbers that you choose (uniqueness not required). Full service With full service, the USPS requires you to include the following information: Use unique barcodes on letters and flats. Use unique serial numbers (mailer ID plus sequence number) on letters and flats. Uniqueness is not required if a mailing has fewer than 10,000 copies. A USPS-assigned mailer ID, the class of mail indicated in a Service Type ID field, and the optional endorsement line (OEL) information in the Barcode ID field if an OEL is printed on a flat-sized mail piece. Use Intelligent Mail tray labels that have unique barcodes, on trays and sacks. Business Edition only: Attach Intelligent Mail container placards, containing unique barcodes, on the outside of pallets. Generate electronic postage statements and documentation, when required. Full-service Intelligent Mail pieces in some mail classes and processing categories are eligible for discounts. If you’re using unique serial numbers, the USPS requires that the serial numbers be unique for 45 days from the day when the USPS receives the mail. You are responsible for the uniqueness of the value you get from combining the mailer ID and serial number. The length of the mailer ID plus the serial number must be 15 digits in length. This combination should be unique for a period of 45 days for full service. To ensure that you meet this requirement, the software keeps track of the serial numbers you’ve used and warns you if the serial numbers you’re using are not unique within a certain number of days (90 by default). You can adjust this setting (Tools > Options, Intelligent Mail Options). Postalsoft tracks serial numbers that are used in Postalsoft. If you’ve used serial numbers outside of Postalsoft, those are not tracked within Postalsoft, and you must ensure that the numbers you’re using in Postalsoft haven’t already been used elsewhere. The software tracks serial numbers per computer. If you have the software installed on multiple computers, make sure that you’re not reusing the same numbers on each computer. For example, you could use serial numbers 1-9999 on computer A and numbers 10000-19999 on computer B. Chapter 8: Presort 199 You can monitor serial number usage with the Intelligent Mail Serial Number History Report. Mailer ID Go to Tools > Presort > Sort Settings; choose a Intelligent Mail barcode type; set up presort; click Begin Presort; in the Intelligent Mail Information window, choose Setup from the Mailer ID drop-down list. The USPS-assigned mailer ID is one component that makes up the Intelligent Mail barcode. You enter mailer IDs in Postalsoft, and Postalsoft keeps track of them for you so you don’t have to enter the same information repeatedly. Tracking IDs is especially helpful if you prepare mailings for multiple customers and therefore have multiple mailer IDs to keep track of. In the Mailer ID(s) window, you can add and delete mailer IDs and enter a brief description for your mailer IDs. The mailer ID is a 6- or 9-digit ID that the USPS assigned to you. In the Mailer ID(s) window, click in a box and type to enter a mailer ID number or description. It’s a good idea to enter the name of the company associated with the mailer ID in the Description box. When you’ve finished entering the information, click the OK button to close the window. If you need to delete an ID from the list, select that row and then click the Remove button. To sort the list by ID or description, double-click the column heading that you want to sort by. You can double-click the column heading again to reverse the order of the sortation. Using imported IM components If you’re generating IM barcodes with Postalsoft-generated IM data, you can skip this section. If you want to generate IM barcodes with IM components that are generated and tracked elsewhere, you must first import the IM components into the following field(s). Use one or two of these fields, according to your needs: If your IM barcode components are stored in separate fields, use the Imported IM Serial Number and Imported IM Mailer ID fields. If you’re importing a field that contains all of your IM barcode data, use the Imported IM Barcode field. See “Importing and exporting data” on page 55 and “Fields” on page 317 for more information. Set up the Intelligent Mail barcode To generate Intelligent Mail barcodes in the software: 1. Choose Tools > Presort > Sort Settings. 2. In the Sort for Mailing - Piece Information window, select Full Service Intelligent Mail or Basic Intelligent Mail in the Barcode drop-down list. Continue setting up your presort as usual. 3. In the Presort - Congratulations window, click Begin presorting. 200 User Guide 4. In the Intelligent Mail Barcode window, enter settings as described in “To set Intelligent Mail barcode options, choose Tools > Presort > Sort Settings . The Intelligent Mail window appears at the end of the wizard.” on page 197. Tray and sack labels The USPS accepting IM tray and sack labels with the 24-digit Intelligent Mail barcode. To produce 24-digit IM barcoded tray or sack labels in Label Toolbox, choose label designs and templates with “IM 24-digit” in the file name. Discounts for fullservice Intelligent Mail Full-service Intelligent Mail pieces in the some mail classes and processing categories are eligible for discounts. The full-service Intelligent Mail discount applies to the piece rate. Postalsoft DeskTop Mailer offers the basic-service option. If you want to use the full-service option to take advantage of the full-service discounts, you can upgrade to Business Edition. Postalsoft Business Edition offers both basic and full-service. To benefit from the full-service discounts described in this section, you must select full-service Intelligent Mail barcodes. To produce full-service Intelligent Mail barcodes, choose Full Service Intelligent Mail from the Barcode drop-down menu in the Sort for Mailing - Piece Information window. For more information, see Intelligent Mail Guides and Technical Specifications. The following types of mail receive IM discounts: Type of mail Description First Class Full-service First-Class mail receives an IM discount of $0.003 for pieces in the following processing categories: Automated letters Automated flats Automated cards Periodicals letters and flats Some full-service Periodicals letters and flats receive an IM discount of $0.001. These outside-county categories are eligible for an IM discount: Barcoded letters Barcoded machinable flats Barcoded nonmachinable flats (see DMM 707.26) Carrier route basic letters/flats Carrier route high density letters/flats Carrier route saturation letters/flats These in-county categories are eligible for an IM discount: Automated letters Auto flats Carrier route basic letters/flats Carrier route high density letters/flats Carrier route saturation letters/flats Chapter 8: Presort 201 202 User Guide Type of mail Description Standard Mail regular and non-profit letters Full-service Standard Mail regular and non-profit letters receive an IM discount of $0.001 for pieces in these processing categories: Automated letters Basic carrier-route letters High-density carrier-route letters Saturation carrier-route letters Carrier-route letters that you pay for at a carrier-route flat rate are eligible for the discount only if a piece qualifies as an automation letter. Standard Mail regular and non-profit flats Full-service Standard Mail regular and non-profit flats receive an IM discount of $0.001 in these processing categories: Automated flats Basic carrier-route flats High-density carrier-route flats PSVC Bound Printed Matter (Business Edition only) Although there is no DMM requirement saying that you need a barcode on PSVC carrier-route flats and DDU presorted flats, the USPS is offering the full-service discount if you barcode these pieces with an Intelligent Mail barcode. When preparing a full-service mailing, it is your responsibility to verify that you are printing the IM barcode on these pieces. Presort posting and exporting When posting and exporting presort data, you use similar options. “Presort posting” means populating presort-related fields in your record layout so that you can see presorting results on screen, which may be useful if you need to reprint a mail piece, for example. Presort posting does not affect presorting, exporting, or printing. In other words, you can presort, export your records (including presort-posting fields), and print labels even if the presort-posting fields are not in your layout, or, if they are in the layout, even if you choose to not post to them. To choose whether you want to routinely perform presort posting, choose Tools > Options, click Posting Options, and select the Automatic Posting After Presort option. If you have presort-posting fields in your layout and the automatic posting option turned on, the Presort Posting Options window will open after you perform presorting. Then you can choose exactly what you want to post, or you can skip posting. To view a complete list of presort-posting fields, choose File > Properties > Database, click Multiple Fields, and scroll to the Presort Posting section. When exporting presort data, you can specify: Which records to export Which records to export optional endorsement lines and break marks for What order to export the records in Use the following options when posting or exporting: Option Description Post Presort information for or Export labels for Presorted pieces: Exports presort fields to a file or posts presort fields to your database (depending on the area of Postalsoft that you are in) for mail pieces that qualified for the mailing. You'll normally want to leave this selected. Qualifying non-presorted pieces: Exports presort fields to a file or posts presort fields to your database (depending on the area of Postalsoft that you are in) for mail pieces that fell to the single-piece rate (full-price mailing). Unqualified pieces (bad ZIP): Exports presort fields to a file or posts presort fields to your database (depending on the area of Postalsoft that you are in) for mail pieces that don't have a ZIP Code or have a bad ZIP Code. Do not include unqualified pieces in your mailing. You must mail such pieces separately at the single-piece rate. These pieces are not included in postage calculations and are not counted in the number of pieces shown on the Postage Statement. However, the Job Summary shows how many pieces are unqualified. Post/Export ACS keyline format No space: Exports the ACS keyline field to a file or posts the ACS keyline field in your database (depending on which area of Postalsoft you are in) without spaces. If posting, you must have the appropriate field in your database. With spaces: Exports the ACS keyline field to a file or posts the ACS keyline field in your database (depending on which area of Postalsoft you are in) with spaces after every four characters. If posting, you must have the appropriate field in your database. Export sequence for labels Normal: Exports the records in first to last order. Reverse: Exports the records in last-to-first order. Chapter 8: Presort 203 Option Description Post/Export optional endorsement for The OEL is a line above the address indicating the package type. It’s used instead of identification stickers to indicate the sortation level of a package. If you are posting, the appropriate field must be in your database. If the OEL is required for all pieces within a particular level, the software will override your setting of this option and automatically post the OEL for each piece within that particular level. First piece in package: Exports the optional endorsement (OEL) field to a file or posts the optional endorsement field to your database (depending on which area of Postalsoft you are in) for the first piece in each package. First and last piece in package: Exports the optional endorsement (OEL) field to a file or posts the optional endorsement field to your database (depending on which area of Postalsoft you are in) for the first piece in each package. All pieces in a package: Exports the optional endorsement (OEL) field to a file or posts the OEL field to your database (depending on which area of Postalsoft you are in) for every piece in each package. Post/Export package, container or pallet number for First piece: Exports the package or container number field to a file or posts the package or container number field to your database (depending on which area of Postalsoft you are in) for the first piece of your mailing. First and last piece: Exports the package or container number field to a file or posts the package or container number field to your database (depending on which area of Postalsoft you are in) for the first and last piece of your mailing. All pieces: Exports the package or container number field to a file or posts the package or container number field to your database (depending on which area of Postalsoft you are in). If you are posting, the appropriate field must be in your database. Posting and exporting of pallet numbers is available only in Business Edition and only if you own the pallets/drop-ship option. Export labels in firm packages Top copy only in firm package: Exports address labels for only the top copy of firm packages. All copies in firm package: Exports address labels for every piece in a firm package. Post/Export break marks for pack- First piece: Every record that is the first piece in a container. age, container, pallet Last piece: Every record that is the last piece in a container. First and last pieces: Every record that is the first piece and the last piece in a container. No break: No break mark is exported/posted for this level. Posting and exporting of pallet numbers is available only in Business Edition and only if you own the pallets/drop-ship option. Modify button Allows you choose any character you want for each level of your break mark from the ANSI number set. You can also choose the width in characters of each level of your break mark. Automatic posting after presort Opens the Presort Field Options window automatically after presorting if you have any presort fields in your database. 204 User Guide Discarding Presort data Deleting data resets presorting options to their default settings and also saves disk space. It’s a good idea to periodically clean up your Work and Output subdirectories to rid them of work and report files that you no longer need. To discard or delete Presort data, choose Tools > Presort > Discard. The following options are available: Option Description Presort reports only Select this option to delete the reports for the current presort. Presort reports and work files only Select this option to delete the work files and the reports for the current presort. Entire Presort Select this option to delete the work files and reports for the current presort and also to reset all options to the program's default values. Chapter 8: Presort 205 206 User Guide Chapter 9: Multiple entry points Drop-shipping to multiple entry points is part of the drop-ship/pallets add-on option in SAP BusinessObjects Postalsoft Business Edition. If you are using SAP BusinessObjects Postalsoft DeskTop Mailer and would like to upgrade to Business Edition, contact your dealer for more information. Chapter 9: Multiple entry points 207 Drop-shipping your mail Drop-shipping means trucking your mail to the entry points, instead of entering all of your mail at your local post office. Because the USPS saves trucking costs, it offers mailers destination-entry discounts for drop-shipping. Some mailers also drop-ship to gain faster delivery. You can receive postage discounts on Standard Mail, Periodicals, and Package Services Bound Printed Matter. First-Class Mail does not receive destination entry discounts. Using SAP BusinessObjects Postalsoft Business Edition, you can presort your mail to multiple entry points. In each step of the presort wizard, you supply information needed to correctly presort your mail. To set up drop-shipping to multiple entry points: Choose Tools > Presort > Sort Settings to start the presort wizard. Select the Multiple Facilities option in the Sort for Mailing - Sorting Information window. Decide which facilities you will drop-ship to and choose the origin. Assign the sequence of your entry points and define the entry point details. In accordance with USPS regulations, the software divides your multiple entry points job into separate mailings. For each entry point, the software automatically prepares separate documentation. See also: 208 User Guide “Sorting information” on page 165 “Selecting your facilities” on page 209 “Multiple entry point reports” on page 214 Selecting your facilities To set facility options, choose Tools > Presort > Sort Settings and then click Next. Depending on your mail class, all USPS facilities (SCF or larger) may be displayed. If you chose to gather the piece count statistics, the software displays only the facilities at or exceeding your desired piece count. The USPS facilities are displayed based on parent-child hierarchy relations. NDC/ASF (parent) facilities are always displayed in bold beneath its SCF (child) facilities. Facilities without an associated NDC/ASF (orphans) are displayed at the end of the list. The following options are available: Knowing the geographic area for drop-shipping Option Description Facilities list Select the facilities you want to drop-ship to. Some postal facilities only accept palletized mail, and other facilities only accept non-palletized mail. Most facilities accept both palletized and non-palletized. If a facility accepts pallets only, it includes the word “Pallets” with the facility name in this list. If a facility does not accept pallets, it includes the words “Tray/Sack” with the facility name. Other Post Office You may type the name of a local USPS facility that you want to drop-ship to. Local facilities are not displayed in the column at left. Origin Post Office The origin entry point is typically your local facility. It is the facility where you validate your mailings. When you select or type an entry point in this window, the entry point is placed in the Origin drop-down list. Choose your origin post office from this list. Before determining which entry points you will drop-ship to, you need to know the geographic area covered and the areas where addresses are dense or sparse in your database(s). If your geographic area is unfamiliar, use a road map to plan your entry points and routes. The National Five-Digit ZIP Code and Post Office Directory, available from the USPS National Customer Service Center in Memphis (1-800-238-3150) or through your local postmaster are also helpful. Piece count statistics You may not be sure whether you have enough mail to make an entry point worthwhile. Will the money you save in postage offset the cost of trucking the mail yourself or hiring a trucking company? Use the Facility Count Statistics report to help you make these decisions. This report displays your possible drop-shipping destinations and each destination’s piece count. After reviewing the report, you can set up your entry points based on this information. For more information about this report, see “Facility Count Statistics report” on page 260. Chapter 9: Multiple entry points 209 In the Sort for Mailing - Sorting Information window: 210 User Guide Select Multiple Entry Points. Then select Collect Piece Count Statistics Information, and specify your desired minimum piece count. Select Mailing if you want each scheme at each entry point to meet the USPS minimum requirements. Select PVDS if you want the mailing as a whole to meet the USPS minimum requirements, allowing individual entry points to not meet the minimums. Facility sequence After you select your facilities, the sequence of your entry points is critical. To maximize entry discounts, the basic sequence must be: 1. Local delivery offices (except the origin) 2. SCFs 3. ADCs 4. NDCs 5. Origin (usually your local office) You can arrange entry points however you like within each of these levels. How mail pieces are assigned to entry points As the software reads each record, it compares the ZIP Code with the ZIP ranges of your entry points. It starts at the first entry point and works its way down. It stops the first time that it finds an entry point where the ZIP Code falls in the ZIP range for the entry point. The record is then assigned to that entry point. The process starts over again with the next record. Entry point nesting If you want, you can “nest” local offices within their serving SCF, and SCFs within their serving NDC. However, you must follow the same basic sequence of local offices, SCFs, ADCs (Periodicals), NDCs, and your origin. Given this rule, you may not be able to arrange entry points by truck route or other considerations. Chapter 9: Multiple entry points 211 Entry point details for multiple entry points If your entry point is a local facility, you must define its name and location. For Periodicals mailing, you must define your county code if you want to try for incounty discounts. You can get that from your local post office. To change entry point settings, choose Tools > Presort > Sort Settings, click Next and then click the Edit button next to an entry point in the Presort - Multiple Entry Points - Selected Facilities window. Entry point ZIP Code ranges Every USPS facility serves a particular territory. The USPS defines these areas by ZIP Code or range of ZIP Codes. The software automatically defines these ZIP Code ranges for you. For example, the territory served by the ASF in Albuquerque, New Mexico, is defined by its ZIP Code ranges. This means that if you drop-ship to this ASF, you will enter mail only destined within its ZIP Code ranges. And, because the USPS does not have to truck the mail to another facility, you receive a destination-entry discount. For local facilities, however, you must define the ZIP Code range yourself and select the checkbox if you are eligible for a DDU discount. Consult your DMM, postmaster, or USPS account representative for this information. Stretch ZIP Code ranges However, you might want to “stretch” the territory of an entry point. Some mailers do this to shorten or simplify truck routes. For example, imagine that you are a mailer in Dallas, sending a truck to the ASF in Albuquerque. You don’t have enough mail destined for Arizona to justify sending the truck to the Phoenix ASF. Therefore, you want to include the Arizona mail in your Albuquerque entry. To do this, you simply edit the ZIP Code ranges in the Entry Point Details window for Albuquerque. This practice of “stretching” an entry point is perfectly legal. However, for Standard Mail, there is a limit on how much extra mail you may include. In Standard Mail jobs, when you claim destination-entry discounts, you must comply with the “24/50 rule.” In any 24-hour period, at least 50 percent of the total mail (by weight or pieces, whichever is greater) you enter must be destined within the service area of the entry facility. In other words, the extra pieces that you squeeze into an entry point may not amount to more than half the mail entered there. ! If you “stretch” the ZIP range of an entry point, it is your responsibility to verify that you comply with the 24/50 rule. For Periodicals class and Package Service BPM, there is no specific limit on how much extra mail you may include. Your incentive for drop-shipping is not based on USPS facilities but on zones. You save merely by trucking the mail closer to its destination, not necessarily to a particular facility. 212 User Guide Minimum pieces and pounds to receive destination-entry discount for dropshipping Specify the minimum The USPS requires that for you to receive a destination-entry discount for dropshipping, the following minimum pieces or pounds must be met for its mail class. Class Minimum pieces req. Minimum pounds req. First 500 0 Periodicals 0 0 Standard Mail 200 50 Package Services Bound Printed Matter 300 0 In the Entry Point Details window, you can specify a minimum amount of mail in terms of pieces or pounds. The software will cancel the entry point if the actual amount of mail is below your threshold. Chapter 9: Multiple entry points 213 Multiple entry point reports Each entry point results in a separate legal mailing, with separate documentation. Though you set up each type of report only once, for the necessary presort reports, the software automatically creates one set of reports for each entry point. To produce reports, choose Print > Reports. Use the following reports when drop-shipping: Facility Count Statistics report Postage Statement Drop Shipment report (Form 8125) Confirm report (Form 3152a) Register of Mailings Related links: “Reports” on page 225 214 User Guide Chapter 10: Mail.dat The ability to produce Mail.dat files is a feature available in SAP BusinessObjects Postalsoft Business Edition. If you are using SAP BusinessObjects Postalsoft DeskTop Mailer and would like to upgrade to Business Edition, contact your dealer for more information. Chapter 10: Mail.dat 215 Understanding Mail.dat Mail.dat is a data formatting standard and set of files (called records) that are used for communicating details about a presorted mailing among publishers, presort bureaus, printers, and the United States Postal Service (USPS). These details include almost everything there is to know about a mailing except name and address data. With the software, you can generate Mail.dat files. IDEAlliance IDEAlliance sets the rules for the Mail.dat standard and updates the rules periodically. IDEAlliance publishes the Mail.dat Specification, which explains the Mail.dat standard and the record layout for Mail.dat files. To use Mail.dat, you need the Mail.dat Specification and a provider code. To find IDEAlliance contact information, go to http://www.idealliance.org. PostalOne PostalOne is a USPS program that uses Mail.dat files to accept mailings electronically. By using PostalOne, you can send your Mail.dat files to the USPS for postal acceptance and payment. To participate in PostalOne, you must apply with the USPS. For details about PostalOne or to apply for a new PostalOne account, go to http://www.usps.com/ postalone. With the software, you can generate PostalOne-compliant Mail.dat files. Mail.dat files Mail.dat includes required and optional files. The software automatically produces the required files. You can choose to produce some of the optional files. When the software generates the Mail.dat files, it adds the appropriate file extension to the base file name that you choose during setup. 216 User Guide Mail.dat files Status File extension 3-Digit Container Quantity Required .cqt Component Record Required .cpt Container Summary Required .csm Header Required .hdr Mail Piece Unit Component Relationship Record Required .mcr Mail Piece Unit Record Required .mpu Mailer’s Postal Account File Required .mpa Segment Required .seg Intelligent Mail Range Optional .imr Package Quantity Optional .pqt Piece Barcode Record Optional .pbc Piece Detail Record Optional .pdr Walk Sequence Record Optional .wsr Fields in the Mail.dat files Information that you provide in the software is output to fields in Mail.dat files. These fields are typically named the same or nearly the same as options in the software, so it’s easy for you to match them up if you need to. For example, the information you provide in the Sort for Mailing - Periodical Information window, in the Issue Date box, is output to the Periodical Issue Date field in the Mail.dat .cpt file. Some field names do not closely match their counterparts in the software. Their mappings are shown below for your reference. Mail.dat field and file Software option Verification Facility Name Name in the Presort - Entry Point - Details window for single entry point mailings or Entry Point Details window for field in the .seg file multiple entry points ZIP in the Presort - Entry Point - Details window for single Verification Facility ZIP+4 field in the .seg file entry point mailings or Entry Point Details window for multiple entry points For a complete list of all fields in all Mail.dat files, see the IDEAlliance Mail.dat Specification at http://www.idealliance.org. Chapter 10: Mail.dat 217 Preparing for Mail.dat file generation Before you generate Mail.dat files, perform the following tasks. Some of these are optional. Specifying the Mail.dat file location Turning off automatic Mail.dat file generation (optional) Setting up your presort for Mail.dat file generation Setting up your presort for PostalOne-compliant Mail.dat file generation Entering information for FAST/Confirm, Mail.dat, and PostalOne See also “Generating Mail.dat files” on page 221. Specifying the Mail.dat file location Follow these steps to set the default location where your Mail.dat files will be generated and stored. If you do not assign a default directory, the default directory for your Mail.dat files will be the directory where your current .dbf file is stored. This is a one-time setup task. 1. Choose Tools > Options. 2. Click the Main File Locations button. 3. Type the directory for Mail.dat Output and click OK. For ease in locating files, we recommend creating a separate Mail.dat folder. 4. Click OK to close the Options window. Turning off automatic Mail.dat file generation (optional) By default, the software prompts you to generate Mail.dat files immediately after presorting. If you do not want the software to prompt you to create Mail.dat files right after presorting, you can turn off the option to view the IDEAlliance Mail.dat window automatically after each presort. If you turn off this option, you will need to choose Tools > Presort > Mail.dat to create Mail.dat files. This is an optional, one-time setup task. 1. Choose Tools > Options. 2. Click the Mail.dat button. 3. Deselect the Automatic Mail.dat After Presort option. 4. Click OK. Setting up your presort for Mail.dat file generation If you want to generate Mail.dat files, and they do not need to be PostalOnecompliant, follow these steps. 1. Choose Tools > Presort > Sort Settings to begin setting up a presort job. Set up the presort as needed for this job. 2. When you reach the Presort - Entry Point - Details window or the Entry Point Details window, click the USPS Mail Options button. 3. In the USPS Mail Options window, set the Mail.dat options. 218 User Guide 4. Click OK to close the window and continue setting up your presort as usual. 5. If you’re generating Intelligent Mail barcodes, when you reach the Intelligent Mail Information window, make a choice at the Mail Owner Mail.dat By/For Option. See “Set up the Intelligent Mail barcode” on page 200 for more information. At the end of the presort process, the IDEAlliance Mail.dat window appears. Related links: Setting up your presort for PostalOnecompliant Mail.dat file generation “Entering information for FAST/Confirm, Mail.dat, and PostalOne” on page 219 “Setting IDEAlliance Mail.dat options” on page 221 To generate PostalOne-compliant Mail.dat files, follow these steps. 1. Choose Tools > Presort > Sort Settings to begin setting up a presort job. Set up the presort as needed for this job. 2. Enter the following PostalOne-required information: In the Sort for Mailing - Piece Information window, select the Participate in USPS PostalOne Program option. In the Sort for Mailing - Sorting Information, enter the Mail.dat information. In the Sort for Mailing - Periodicals Information window (Periodicals mailings only), enter the Number, Issue Date, and Advertising Percentage. In the Sort for Mailing - Mailing Information window, enter the Permit Number, CAPS Cust Ref ID, Mailing Facility DUNS, Permit Holder ZIP, and Mail Owner Identifier. In the Presort - Entry Point - Details window or the Entry Point Details window, enter the Name and ZIP Code of the entry point. 3. In the Presort - Entry Point - Details window or the Entry Point Details window, click the USPS Mail Options button. 4. In the USPS Mail Options window, set the Mail.dat and PostalOne options. 5. Click OK to close the window and continue setting up your presort as usual. At the end of the presort process, the IDEAlliance Mail.dat window appears. See also: Entering information for FAST/Confirm, Mail.dat, and PostalOne “Entering information for FAST/Confirm, Mail.dat, and PostalOne” on page 219 “Setting IDEAlliance Mail.dat options” on page 221 You’ll need to enter information that is required for FAST/Confirm, Mail.dat, and PostalOne in the USPS Mail Options window. Choose Tools > Presort > Sort Settings, advance through the presort as usual, and when you reach the Presort - Entry Point - Details window or the Entry Point Details window, click the USPS Mail Options button. Chapter 10: Mail.dat 219 The following options are available: Option Description Content ID Type the content ID number of the mailing associated with the appointment. Content ID is required for Mail.dat and PostalOne. Scheduler ID Type the pallet-level scheduler ID information for the USPS FAST system. The scheduler ID also appears in Box 4 of Postage Statement 8125. Scheduler ID is required for Mail.dat and PostalOne. Origin Sender CRID Type the ID of the post office where your mail is verified and accepted. This option maps to the eDoc Sender CRID field in the Mail.dat Segment record and is used to uniquely identify the submitter of electronic documentation to the PostalOne system. USPS Pick Up Choose Yes if you are using PostalOne and you are using USPS transportation to deliver mail to USPS plants. Choose No if you are using PostalOne and you are not using USPS transportation to deliver mail to USPS plants. Choose (Leave Blank) if you are not participating in PostalOne. USPS Pick Up is required for PostalOne. Postage Statement Mailing Date Enter the date on which the postage statement was finalized. This is a PostalOnerequired field. Scheduled Ship Date The date on which the mail is dispatched based upon your Customer Service Agreement (CSA). This populates the Scheduled Ship Date field in the Container Summary Record (CSM). Scheduled Ship Time The time at which the mail is dispatched based upon your CSA agreement. This populates the Scheduled Ship Time field in the CSM record. CSA ID The specific Customer Service Agreement ID for a segment. CSA IDs are assigned by the USPS and are required for certain mailings. This populates the CSA Agreement ID field in the Segment file. CSA Trip ID An alphanumeric value that identifies DMU-verified, USPS-transported mail. This populates the CSA Trip ID field in CSM record. For information about how to use FAST/Confirm, see “Processing a Confirm mailing and creating an EMD file” on page 193. 220 User Guide Generating Mail.dat files You can generate Mail.dat files after presorting. You set the Mail.dat file generation options in the Setting IDEAlliance Mail.dat options, which appears after the presort is complete. Or, if you disabled Automatic Mail.dat After Presort, you can choose Tools > Presort > Mail.dat to open the IDEAlliance Mail.dat window. To generate Mail.dat files: 1. Complete the information in the IDEAlliance Mail.dat window. If necessary, choose Tools > Presort > Mail.dat to open the IDEAlliance Mail.dat window. 2. Click OK to close the IDEAlliance Mail.dat window and generate your Mail.dat files. “Turning off automatic Mail.dat file generation (optional)” on page 218 Setting IDEAlliance Mail.dat options You’ll set IDEAlliance Mail.dat options at the end of the presort process, when presort processing is complete. You can also access these options by choosing Tools > Presort > Mail.dat. Option Description Output File Base Name Type the base name of the Mail.dat files that will be generated. For example, if you type Sample as the base name, the Mail.dat header file will be named Sample.hdr. All of the Mail.dat files produced will have the same base name and a unique extension. Destination Directory Type the path or click Browse to change the destination directory for your generated Mail.dat files. Restore Default Directory Click Restore Default Directory to change the location where Mail.dat files will be generated to the default directory you previously specified (Tools > Options, Main File Locations, Mail.dat Output). Mail.dat Version Choose the appropriate Mail.dat standard. See the Mail.dat Specification for details. Job Name/Title & Issue Type the title of the publication, and the issue or campaign name or number. Job Identifier Type the job number that was assigned by the company that will enter the mailing. This number can help you track your Mail.dat files. If you also have a separate job number assigned by the company that processed the database(s), enter that number at the List Processor Job Number parameter. List Processor Job Number Type the job number that was assigned by the company that processed the mailing. This number can help you track your Mail.dat files. If you also have a separate job number assigned by the mailing company, enter that number at the Job Identifier parameter. IDEAlliance Provider Code Type the Provider Code that IDEAlliance assigned to your company. This number identifies your company for the recipient of the file. IDEAlliance requires that you supply the provider code before you transmit files. File Source Type the name of the company supplying the database and Mail.dat files. Contact Name Type the name of the contact person at the list-processing company. Contact Phone Type the telephone number of the contact person at the list-processing company. Chapter 10: Mail.dat 221 Option Description Licensed User’s Email Type your e-mail address. Segment File Creation Option Choose to break either by job or mailing. Every job is broken into segment records. You choose which criteria the software uses when it forms segment records. Container Group Description Choose Entry Point ID or Entry Point Name. Header Record User Option Use this field for any purpose. For example, you could use it to note any special aspects of this job. Segment Record User Option Use this field for any purpose. For example, you could use it to note any special aspects of this job. Mail Preparer By/For Option PostalOne uses the By/For relationship to identify who sends information to and receives information from the USPS after presorting and generating Mail.dat files. The USPS calls this Full Service Data Distribution. “By” represents the mail preparer and “For” represents the mail owner. Using the By/For options, you determine what to populate in the Mail.dat, which in turn determines whether the USPS distributes information such as change-of-address to the mail owner, mail preparer, or both. For details, see the Postal Service Mail.dat Technical Specification. Choose the ID to be entered for mail preparer in your Mail.dat files: MID (mailer ID) CRID (customer registration ID) Both (both MID and CRID) See “Intelligent Mail” on page 197 for information about setting the By/For option for the mail owner. Mail Owner’s Local Permit Refer- Enter the mail owner’s permit reference number, up to 8 digits. ence options — Number Your entry is populated in the Mailer Postage Account record. For details, see the Postal Service Mail.dat Technical Specification. Mail Owner’s Local Permit Refer- Specify the type of permit being used by the mail owner: ence options — Type Stamp (S) Meter (M) Permit (P) Govt Fed Use Permit (G) Virtual (V) — If you enter a ghost permit for the mail owner’s local permit reference number, be sure to choose Virtual for the type. Govt Meter (H) Your entry is populated in the Mailer Postage Account record using the letter shown in parentheses above. 5-Digit Posting in CQT/PQT Select this option if you want to force a 5-digit breakout (posting) in your 3-digit container quantity (.cqt) and package quantity (.pqt) files, regardless of the container or package type. This will increase the number of records for certain jobs. You may need a 5-digit breakout on pieces that already have a DDU (or Package Services mail) in order to claim the DDU discount through your postsort software. Create Piece Detail Record Select the Create Piece Detail Record option if you want to generate the .pdr file, which contains information about every piece in the mailing, including Confirm and Intelligent Mail barcode tracking information. 222 User Guide Option Description Create Piece Barcode Record The Piece Barcode Record is a smaller version of the PDR. It contains key pieces of information about your Intelligent Mail barcode mailings. You can use this record instead of the Intelligent Mail Record (.imr) or Piece Detail Record (.pdr). You must include one of these three records if you are an Intelligent Mail full-service customer. This option is available only for Mail.dat version 11-2 or later. Create Intelligent Mail Range File Creates an Intelligent Mail Range (.imr) file. This file provides piece range information for containers. If you are an Intelligent Mail full-service customer, you must create either the .imr file or the .pdr file, but not both, for each Mail.dat Containers Ready to Pay Sets the CSM file’s Container Status field to R (ready to pay). This indicates that the containers are ready to be paid for. If you leave this option unselected, the Container Status field will be left blank. Additional Postage Information Opens a window where you can enter postage information that PostalOne may require. If your mailing uses metered postage or precanceled stamps, PostalOne validation requires that you have a Mailer Postage Account (.mpa) file with information about the permit to which the USPS should charge additional postage. See “Additional Postage Information” on page 223. Save as Default Saves your settings and entries in this window for future use. The next time you set up a job, these settings will automatically be shown, thus saving you the time of having to enter this information again. You can, however, change any of the settings before you generate the Mail.dat files. Skip Closes the IDEAlliance Mail.dat window without generating Mail.dat files. Your presort processing is not affected. Additional Postage Information If your mailing uses metered postage or precanceled stamps, PostalOne validation requires that you have a Mailer Postage Account (.mpa) file with information about the permit to which the USPS should charge additional postage. To set the postage information choose Tools > Presort > Sort Settings (the IDEAlliance Mail.dat window appears after presorting) or choose Tools > Presort > Mail.dat, click Additional Postage Information. Option Description Payment Method Choose an additional postage payment method if the Payment Method option (in the Sort for Mailing - Mailing Information window) is set to Correct Meter, Lowest Meter by Job, Lowest Meter by Mailing, or Precanceled Stamps. If you choose None, no value will be populated in the Mail.dat .mpa file for this field. Permit Number City State ZIP+4 Additional postage in the MPA record can have different permit information than the primary postage payment options. Chapter 10: Mail.dat 223 224 User Guide Chapter 11: Reports Chapter 11: Reports 225 Choose printers for reports Default printers are used as a basis for any new jobs that you create. To set default printers, choose Tools > Options and then click Default Printers. You can also enter printer settings on a job-by-job basis. Choose Print > Printing Options and then click the Printers tab. Set default printers To select a default printer for new .mdf files and any existing files that don’t have a default printer assigned, follow these steps: 1. Choose Tools > Options. 2. Click the Default Printers button. The Default Printers window shows which printer is selected by default for every report and type of label. “Using factory setting” appears if you haven’t selected a different printer. 3. To change a printer, select the label or report from the list and click the Change Printer button. Note: If you choose a different printer just before printing reports or labels, software doesn’t “remember” to print to that printer the next time you print reports. Instead, it will revert to the default printer or the printer you selected at Print > Printing Options, Printers tab. Set printers for the active file You can override printer settings for an individual file. Your current file settings affect only the opened file, and not any other file that may be connected to the same database file. The Printers tab (Print > Printing Options) lists the label types and report types with the corresponding default printers. The default printer is your system’s default printer or the printer you set for all files in Tools > Options > Default Printers button. You can change the file’s default printer for any individual label or report listed here. The printers you set here won’t affect the printers you have set for all of your files (Tools > Options), just the printers for the current file. You can change back to the default settings with the Defaults All button. 226 User Guide Choose fonts for reports Default fonts are used as a basis for any new jobs that you create. To set default fonts, choose Tools > Options and then click Default Fonts. You can also enter font and printer settings on a job-by-job basis. Choose Print > Printing Options and then click the Printer Fonts tab. You cannot change fonts for the NCOALink Order Form or address correction Summary Information Report. Set fonts for all of your files The Default Printer Fonts window lists reports with each corresponding font type and size. You can change a default setting to a new setting of your choice. The settings you make here become the settings for new files. To set default fonts, choose Tools > Options > Default Fonts button. The software provides a Restore All Factory Settings button to restore all settings to the default settings. Note: If you change the font for reports, it’s a good idea to preview your reports before printing. Then you can ensure that the formatting of the report still appears correctly. (For example, if you select a large or proportional font such as Times Roman, Postage Statements will not appear as they should.) Set fonts for the active file You can override the default settings and set up fonts for individual files. These settings apply to the active file and don’t affect the settings of other files that use the same database. The settings remain with the database file even after you have closed it. To set fonts for the active file, choose Print > Printing Options, Printer Fonts tab. The Printer Fonts tab lists reports with the corresponding default font type and point size settings. You can change the file’s default printer font for any individual report listed here. The settings you make here won’t affect what you have set for all files, just the settings for the current file. Change back to your default settings with the Restore All Defaults button. Chapter 11: Reports 227 Format reports Change the paper size of a report Reports are set up to print on certain paper sizes. You can change the paper size on which a report prints in two ways: Choose a different orientation for your report Change the paper size for just one specific file. Any time you print the report in that file, it prints on the new paper size. This setting won’t affect the settings for that report in your other files, however, unless you specifically went into the file and changed it. Change the paper size for a certain report that affects all of your files. Setting the paper size this way affects each time you print that report in all of your files. Reports are set to print using the portrait orientation. Portrait orientation is when the top of the report is the short edge of the paper. You can change the paper orientation from portrait to landscape. Landscape is when the top of the page is the long edge of the paper. You have two options for changing the paper orientation for a report: Adjust the margins on your report Change the paper orientation for the report you are printing in one specific file. This setting affects only that particular report in one file. To change the paper orientation for the current file, choose Print > Printing Options, Printers tab, Change Printers button. Change the paper orientation for the report you are printing in all of your files. That way, the report prints using the chosen paper orientation in any file from which you print. To change the paper orientation for all of your files, choose Tools > Options > Default Printers button > Change Printers button. You can adjust the margins on any selected report in the Report Options window. The Report Options window provides for setting the page width and height in number of characters and lines. You can also change the left, right, top, and bottom margins of your report. To adjust the margins on a report, choose Print > Reports. Select report to print and click Options. Read about all of the selections in the Report Options window in the online help. Simply open the Report options window and use the question mark icon to obtain information on any option in the window. 228 User Guide Batch print To save time, you can select multiple reports to print all at once. You will find this especially useful if you need to be away from your computer while the reports are printing. To select batch printing, choose Print > Reports, enable batch printing for the desired reports, then click Batch Print. You can select any combination of reports in a batch. For example, you may want to print all the merge/purge reports in a batch; or maybe you want to print only one merge/purge report in combination with an address-correction report. The choice is yours. 3553 CASS Form Sample batch Merge/Purge Summary Merge/Purge Dupe List File Information Note: All reports in a batch printing must be set to print on the same printer. Default number of reports to print When you print an individual report, you can specify the number of copies to print. You can also set a default number of copies to print of each presort report and the 3553 CASS Form. The default value is applied when you print that report during batch printing and single-report printing. Set the default number of copies for the 3553 Form 1. Choose Tools > Options. 2. Click the 3553 CASS Form Options button. 3. Enter the number of copies of this report that you typically need to print. 4. Click OK to close the window. Set the default number of copies for presort reports 1. Choose Tools > Options. 2. In the Presorting section, click the Default Report Options button. 3. For each report, enter the number of copies of this report that you typically need to print. Go to each separate tab to enter the default number of copies for each report. 4. Click OK to close the window. Chapter 11: Reports 229 Access report files You can view reports by choosing Print > Reports, selecting the report, and clicking Preview, or by opening the report files using a text editor such as Notepad. Report files use the root name of your .mdf file and a unique extension. Each time you generate report files, old report files are overwritten. If you want to save the report files, you must rename them or move them to a different location. Note: Presort report files are generated when you print or preview the reports (Print > Reports). Address correction reports 3553 CASS Form Duplicate detection reports Extension Same directory as your .mdf Location .mps Same directory as your .mdf Merge/Purge Dupe List .mpl Same directory as your .mdf Extension Location Bundle Charge report .bcr Output directory Consolidated Postage Statement .cps Output directory Container Charge report .ccr Output directory Drop Ship report .dsd Output directory Facility Count Statistics report .zpc Output directory Intelligent Mail Serial Number History report .rpz Same directory as your .mdf Job Summary .pjs Output directory Mail Sort Listing .msl Output directory Postage Statement .mst Output directory Register of Mailings .rom Output directory USPS Qualification .pqr Output directory ZIP Code Listing .zcl Output directory Mover ID reports User Guide .cas Location Merge/Purge Summary Presort reports 230 Extension Extension Location NCOALink PAF Information report .ncp Data directory Customer Service Log .rpt Same directory as Mover ID Monthly Stats File (.dat) NCOALink Summary .nco Data directory Miscellaneous reports Extension Location Tech Support Information .rpz Same directory as your .mdf Extended Services reports Extension Location 3553 CASS Form .cas \ServiceReports\LortonData\ \ServiceReports\PeachtreeData\ \ServiceReports\Authenticom\ DSF2 Delivery Sequence Invoice .dsf \ServiceReports\PeachtreeData\ Email Append Summary .ear \ServiceReports\Authenticom\ Extended Services History .rpz Same directory as your .mdf National Deliverability Index .ndi \ServiceReports\LortonData\ \ServiceReports\PeachtreeData\ \ServiceReports\Authenticom\ NCOALink Match .mvs \ServiceReports\LortonData\ NCOALink Processing Summary .msr \ServiceReports\LortonData\ \ServiceReports\PeachtreeData\ \ServiceReports\Authenticom\ Phone Append Summary .par \ServiceReports\Authenticom\ Statistics .rpt \ServiceReports\LortonData\ \ServiceReports\PeachtreeData\ \ServiceReports\Authenticom\ Suppression Summary .sup \ServiceReports\LortonData\ ZIP+4 Processing Summary .ajs \ServiceReports\LortonData\ \ServiceReports\PeachtreeData\ \ServiceReports\Authenticom\ Chapter 11: Reports 231 General reports To access these reports, choose Print > Reports. File Information report The File Information report shows the following information: Tech Support Information report The .mdf file name and location The .dbf file name and location The description and notes that you entered (File > Properties > Document) This report shows information about your software and system. The version and date of your software The name and location of the .mdf file and .dbf file you’re working with Today’s date and time The amount of memory and disk space on your computer The layout of your database (the field names and further details) Form and template information The selected printers and fonts Label Design File Information report The Label Design File Information report shows information about the design files you used for labels and the location of the default design file directory. NCOALink Processing Order Form If you export your data in the NCOALink output format, then the NCOALink Processing Order Form must accompany your file when you send it for NCOALink processing. This form includes customer and shipping information, file name and type, output options, and USPS-required information During the export process, the software displays the NCOALink Order Form Information window, where you enter information that will be printed on this form. You can print the form at that time or choose to print it later (Print > Reports). Complete the NCOALink Order Form Information window completely to provide your NCOALink processor with all the information they need to complete your order. After printing the form, you must complete several sections of the form by hand, including the billing information and authorization. The NCOALink Processing Order Form can be selected for printing or previewing only if you have already exported your data in the NCOALink output format. 232 User Guide Address-correction reports You can produce two address-correction reports: the CASS report and the Summary Information report. For more information about Mover ID reports, see “Move-update” on page 115. USPS Form 3553 (CASS report) The software’s address standardization engine (ACE) is USPS CASS-certified, which means that it meets the CASS standards for accuracy of postal coding and address correction. As a result, the software can produce USPS Form 3553, the CASS Summary report. You will need a 3553 form to qualify mailings for postage discounts. In accordance with CASS rules, the software cannot produce the CASS 3553 Form if you performed address correction with suggestion lists enabled or with DPV and LACSLink disabled. For more information about CASS, call the USPS National Customer Support Center (NCSC), CASS department, at 1-800-642-2914. Note: If you received error codes E504 or E600, contact your local Address Management System Office. Your local Post Office should have contact information, or you can find it on the web at: http://www.usps.com/mcsc/lookups/ams_office_locator.html You can also find information about CASS in the USPS DMM. Generate USPS Form 3553 After assigning addresses for a group of records, the software prompts you to print the CASS report (USPS Form 3553). You are required to present the CASS report to your post office when you submit automation-compatible mailings. Print the CASS report with smooth lines If you use a printer and font that supports the extended ASCII character set, you can print a CASS report with smooth lines, as opposed to lines made with dashes (-) and pipe symbols (|). To select the extended ASCII character set, select Print > Reports, choose 3553 CASS Report, click Options, and choose to use the extended ASCII character set. If your CASS report has odd characters used for the lines and boxes, the font you chose may not be supported by the extended ASCII character set. Consult your printer driver documentation to see what you can do. Chapter 11: Reports 233 Sample CASS report -----------------------------------------------------------------------------| CODING ACCURACY SUPPORT SYSTEM SUMMARY REPORT | | CASS PS FORM 3553 | |----------------------------------------------------------------------------| | | A1. CASS | | |------------------------------------------------------------------------| | | CASS Certified Company Name Configuration | | | Business Objects Americas STD | | | CASS Certified Software Name & Version | | | ACE 8.00.01.M | | | Z4Change Certified Company Name Configuration | | | N/A | | | Z4Change Software Name & Version | | S | | | O | eLOT Certified Company Name Configuration | | F | Business Objects Americas STD | | T | eLOT Software Name & Version | | W | ACE 8.00.01.M | | A |------------------------------------------------------------------------| | R | A2. MASS | | E |------------------------------------------------------------------------| | | MASS Certified Company Name | | | | | | MASS Certified Software Name & Version | | | | | | Configuration MLOCR Serial Number | | | | |---|------------------------------------------------------------------------| | | B1. LIST PROCESSOR | B2. DATE LIST PROCESSED | B3. DATE OF DATABASE | | | | | | | | The List Processor | MASTER FILE: 03-Apr-2009| ZIP+4 FILE: 02/2009 | | L | | Z4CHANGE: | Z4CHANGE: | | I | | DIRECTDPV: | DIRECTDPV: | | S | | eLOT: | eLOT: | | T | | CRIS: | CRIS: | | |-----------------------|-------------------------|----------------------| | | B4. ADDRESS LIST NAME | B5. NUMBER OF LISTS | B6. TOTAL ADDRESSES | | | Sample | 1 | 622 | |---|------------------------------------------------------------------------| | | | | VALIDATION PERIOD | | O | CASS OUTPUT RATING | TOTAL CODED | FROM TO | | U |-------------------------------|-------------|--------------------------| | T | C1. RECORDS ZIP4/DPV Confirmed| 554 | 04/03/2009 | 09/30/2009 | | P | C2. RECORDS Z4CHANGE PROCESSED| 0 | XXXXXXXXXX | XXXXXXXXXX | | U | C3. RECORDS DIRECTDPV | 0 | | | | T | C4. RECORDS 5-DIGIT CODED | 621 | 04/03/2009 | 04/03/2010 | | | C5. RECORDS CR RT CODED | 0 | | | | | C6. RECORDS eLOT ASSIGNED | 0 | | | |---|------------------------------------------------------------------------| | | D1. SIGNATURE OF MAILER | D2. DATE SIGNED | | | | | | M | | | | A | ----------------------------------| | | I | I certify that the mailing |------------------------------------| | L | submitted with this form has been | D3. NAME & ADDRESS OF MAILER | | E | ZIP+4 coded (as indicated above) | The Mailer | | R | using CASS certified software | 123 Mailers St | | | meeting all requirements of | Mailers City, XX 12345-6789 | | | Domestic Mail Manual 708. | | |---|------------------------------------------------------------------------| | | For Informational Purposes Only: QSS is solely made available for the | | | list processor's review and analysis. This information is not to be | | | considered by the Postal Service personnel in determining rate | | Q | eligibility under any circumstances. | | S |------------------------------------------------------------------------| | S | High Rise | High Rise | Rural Route | Rural Route | LACSLink | | | Default | Exact | Default | Exact | | | |--------------|--------------|--------------|-------------|-------------| | | 35 | 0 | 0 | 0 | 0 | | |--------------|--------------|------------------------------------------| | | EWS | SuiteLink | | | | | | | | |--------------|--------------| | | | 0 | 0 | | -----------------------------------------------------------------------------Business Objects Americas (54601-4010) Form 3553, September 2008 234 User Guide Notes on the report You enter the name of the list processor and the name and address of the mailer. Then the software automatically prints it on the report. The software produces these statistics automatically: The date the list was processed. This is the date you performed address correction, based on your computer’s internal clock. The date of ZIP+4 File. This is from a timestamp inside your ZIP+4 directory. It’s the date that the directory file was produced. It is not the file timestamp provided by the operating system. The number and percentages of records coded. Sign and date the report before submitting it to the post office. Chapter 11: Reports 235 Address Assignment Summary Information report The Address Assignment Summary Information report is created after address correction is performed. It summarizes address correction settings and results, and is not required by the USPS. Text file After you perform address correction, an Address Assignment Summary Information report is generated and saved in a .sum file. The name of the file matches the name of your .mdf file (for example, mailing.mdf and mailing.sum). Likewise, the .sum file is stored in the same location as your .mdf file. For best results, print with software that supports page breaks, such as Wordpad or Word. Before you print the .sum file, adjust your margins and font size as needed to fit the report correctly on the page. Half-inch margins should work for most software and most printers. The following sample shows page one of the report. Sample Address Assignment Summary Information Input - General Information ---------------------------File: Start date time: End date time: Postalsoft ACE Version: Total records in file: Deleted records: Processed records: Current index: List processor: Mailer: File Locations ---------------------------ZIP+4 directory: ZIP+4 #2 directory: City directory: ZCF directory: Reverse ZIP+4 directory: eLOT directory: DPV directories path: LACSLink directories path: SuiteLink directories path: Address line directory: Last line directory: Capitalization directory: Firm line directory: D:\dirs\Zip4us.dir (09/2009) C:\Postalsoft\NatlDirs\City10.dir C:\Postalsoft\NatlDirs\zcf10.dir C:\Postalsoft\NatlDirs\Revzip4.dir C:\Postalsoft\NatlDirs\Diversified\eLOT.dir C:\Postalsoft\DPV C:\Postalsoft\LACSLink C:\Postalsoft\System\AddrLn.Dct C:\Postalsoft\System\LastLn.Dct C:\Postalsoft\System\Pwcas.Dct C:\Postalsoft\System\FirmLn.Dct Address Standardization Options ------------------------------------------Standardize street address: Yes Standardize unassigned address: No Combine secondary address: Yes Use USPS pref. alias addresses: Yes Use USPS street abbreviation: No Retain extra address data: No Last Line Standardization Options ------------------------------------------Standardize last line: Yes Update city/state: Yes Assign city by LL index: Yes Convert place names: Yes Update ZIP+4: Yes User Guide Page 1 C:\Postalsoft\Data\mail.mdf Wednesday, October 07, 2009 at 11:12:31 Wednesday, October 07, 2009 at 11:12:36 ACE 8.00.01.M 5000 0 5000 ZIP The List Processor The Mailer 123 Mailers St Mailers City, XX 12345-6789 General Input Options ------------------------------------------Suggest changes for records not found: No Assign GeoCensus codes: No Capitalize fields: Address fields Capitalization style: Upper 236 Input Information Perform Perform Perform Perform NCOALink processing: DPV processing: LACSLink processing: SuiteLink processing: Dual address option: Directional style: Unit designator style: Suffix style: Append PMB: No No No No Position Short USPS Short No Update county: Yes Use USPS city abbreviation: No Update carrier route: Yes Clear unfound postal fields: Yes Merge/Purge reports You can produce two reports related to the duplicate detection process: the Merge/Purge Summary and the Merge/Purge Dupe List. Merge/Purge Summary The Merge/Purge Summary lists everything about how you set up the merge/ purge job and a brief summary of the results. The report shows: Files processed Prequalifier used Rulebook used Input file posting Output file posting Reports generated Interactive record comparison (by you) Number of duplicates processed Merge/Purge Summary Report (Page 1) RoseMkt Oct 30 2005 02:44:00PM Outline Of Choices For [path]RoseMkt.mdf Suppression List Input Files None Normal Input Files [path]RoseMkt.mdf All 503 non-deleted records Priority 1 Output File None Record Comparison Index File Prequalification Only compare records with identical 5-digit ZIP Rulebook For Record Comparison [path]Individ Medium.mpr Targets Individual person, Medium threshold. 4 Field rules 1. ZIP (first 5 digits) 99 Maximum no-dupe score 101 Minimum dupe score 20 Percent of overall weighted score 0 Score given if blank in one record 80 Maximum overall weighted non-dupe score 85 Minimum overall weighted dupe score Input File Posting Delete all but highest priority dupe in every dupe group Do not post dupe group numbers Output File Posting None Reports Generate Summary Report Generate Dupe List Report Interactive Options Display undecided comparison pairs for manual decision Display summary of dupes found with manual override option Summary of Results 8 Total Dupes Found 0 Undecided verdicts upgraded to be Dupes 4 Dupe groups 2 Dupes in largest Dupe group 125,184 Record comparisons performed 4 Records Deleted 4 Deleted in input file [path]RoseMkt.mdf The merge/purge operation completed successfully. Chapter 11: Reports 237 Merge/Purge Dupe List The Merge/Purge Dupe List shows each duplicate record and the file(s) that were searched. Merge/Purge Dupe List Report (Page 1) RoseMkt Nov 29 2005 02:44:00PM Normal input file #1 = [path]RoseMkt.mdf 238 User Guide Dupe Group ----1 1 File Rec. Field/ No. No. Score ---- ---- -----1 187 n/a 1 188 Wt= 87 2 2 1 1 3 3 4 4 Rule 1 Zip5 -----54601 54601 Rule 2 Address 1 ----------------------1705 9TH ST S 1705 9TH ST S Rule 3 Last ----------Franklin Franklin Rule 4 First -------Patricia Paulette 2 n/a 54601 501 Wt= 93 54601 2233 HOESCHLER DR # B 2233 HOESCHLER DR Frank Frank Maria Marie 1 1 494 n/a 54601 502 Wt= 92 54601 2915 WARD AVE 2915 WARD AVE Heiderman Heiderman Robin Rob P. 1 1 412 n/a 54601 430 Wt= 86 54601 4625 MORMON COULEE RD 4625 MORMON COULEE RD Frank Frank Jo Lora Move-update report For more information about Mover ID reports, see “Move-update” on page 115. NCOALink Order Form You can print an NCOALink Processing Order Form, which must accompany your exported data when you send it for NCOALink processing. When you print the NCOALink Order Form, a checklist is included. This checklist helps you keep track of everything you must do when sending data for NCOALink processing. You can print this report when you export your data for NCOALink processing or later. Chapter 11: Reports 239 Presort reports PAVE certification The software has USPS PAVE (Presort Accuracy Verification and Evaluation) certification. PAVE certification means that the USPS has approved the format and details in the presort reports. This gives you an extra assurance that your reports will be accepted at the post office. Required reports The software generates all reports that you’ll need to submit to the USPS with a mailing. The software also provides reports for your own management, for clients, or for giving to other bureaus or vendors. The table below shows you the presort reports that the software generates. You are required to submit some of these reports with each mailing; other reports are not required, but we recommend that you produce them to help you with each mailing. Reports Required: Postage Statement. Consolidated Postage Statement 3602-C for STD Mail only. Confirm report, required only when participating in USPS Confirm program. See “Confirm report (USPS form 3152a)” on page 193. USPS Qualification Report. ZIP Code Listing (in USPS format), required only with Periodicals mailings and PSVC BPM mailings (add-on option). Mixed-Zone Listing, required only for palletized PSVC BPM mailings. Drop Shipment report, required only when drop-shipping to multiple entry points. Register of Mailings, required only when drop-shipping to multiple entry points. Bundle Charge report. Container Charge report. Recommended: Job Summary. Mail Sort Listing (in Container or Package format). Automatic reports for each mailing Most presorting jobs result in more than one mailing. To the USPS, each mailing is a separate deposit, and each must be separately documented and paid. If there is enough mail to qualify, you will have one mailing per scheme. The software produces only one of the following reports, no matter how many mailings your presort produces: Job Summary and ZIP Code Listing summary report. 240 User Guide The information pointed out below is repeated at the top of every presort report page. This does not apply to postage statements, whose format is dictated by the USPS. Layout of presort report headers ZIP Code Listing [b05] [OPT] Page 1 Postalsoft Version xxxx MegaMail 30-Apr-05 03:04:01pm ---------------------------------------------------------------------------------------------------------Mailing Information Entry Point: (1) The Post Office, Mailing City, XX 12345-6789 Presort: (4) 1C/STD_A, Regular Letters REG 5-Digit Format Report name. Page number. Software name and version number. You can suppress this information if you don’t want it to appear on reports. Optional header lines. You can enter up to three header lines for information such as client name, address, phone number, or the project name. You can also leave the header blank if you want. There are shortcuts you can use to enter some commonly needed information in your header. They include $job (generates the job name), $date (generates the date when the report file is created), and $time (generates the time when the report file is created). Mailing identification information: entry point and presort scheme. A mailing identification section appears before each scheme section. The report type, style, and portion. Smooth report lines If you use a printer and font that supports the extended ASCII character set, you can print postage statements with smooth report lines. This allows you to create more professional looking USPS facsimile forms. Check your printer manual to see if your printer supports extended ASCII. When the new Use Enhanced Line Drawing option is not selected, postage statement lines are drawn with dashes, pipes, and other characters. When the Use Enhanced Line Drawing option is selected, lines are drawn smoothly. By default, the Use Enhanced Line Drawing option is turned on, so your postage statements are printed with smooth lines. To access the option, choose Print > Reports, choose the desired postage statement, and then click the Options button. You can also choose Tools > Options and then click the Default Reporting Options in the Presort section to set values that will then be applied to all new files. Chapter 11: Reports 241 Job Summary The Job Summary shows how the job was set up, including the number of pieces that qualified for each scheme and the total postage. Based on the information in this report, you may decide to try different schemes or to exclude certain pieces from the mailing. We suggest you print and examine the Job Summary after running each presort, before printing labels. If there’s something you’ll want to change, it’s better to discover it before printing other reports and wasting time and money printing labels. The first page of a sample Job Summary appears on the next page. Additional pages of the report include the following information, which is not included in the sample report on the next page: 242 User Guide Information about the postal directories, including the date, file name, and location Statistical information about the records in your file. For example, you can see how many records are eligible for the mailing. Information about the mail piece, entry point, and scheme options you selected Statistical information per scheme: mail weight; number of mail pieces, packages, sacks, and trays; and postage Total postage for the whole mailing Number of remaining pieces (pieces that didn’t make it into the mailing because there were no qualifying entry points or schemes or because the pieces failed ZIP verification) Warnings, if any, about your job setup and potential mailings that were canceled or didn’t qualify for a particular sort level. To suppress warnings from the Job Summary, choose Print > Reports, select the Job Summary, click Options, and select Suppress Warnings. Postage savings. The software calculates postage savings differently depending on the type of mail. For First-Class Mail, the software calculates postage savings by subtracting actual postage from the single-piece rate. For Standard mailings, the software determines savings by comparing the actual postage with the postage that you would pay if the basic rate was applied to all pieces. The Job Summary does not show postage savings for Periodicals mailings. JOB SUMMARY [B02] [OPT] PAGE 1 ------------------------------------------------------------------------------GENERAL INFORMATION ----------------------------------------------------------JOB FILE: JOB DESCRIPTION: JOB OWNER: MAIL CLASS: + ARE THERE MULTIPLE VERSIONS: + ARE THERE MULTIPLE ENTRY PNTS: + IS THIS A SEGMENTED JOB: WARN BEFORE FILE OVERWRITE: WORK FILE DIRECTORY: MAIL-R-US FALL CATALOG FALSTON PUBLISHERS STD_A NO NO NO NO [path] PRESORT START DATE & TIME: PRESORT STOP DATE & TIME: 04/30/2005 04:30:05PM 04/30/2005 04:30:13PM GENERAL OUTPUT ---------------------------------------------------------------PALLET NO.: STARTING PALLET NO: CONTAINER NO.: STARTING CONTAINER NO: PKG NO.: STARTING PACKAGE NO: LABEL NO.: + MFST SERIAL NUMBERING: MAILING SEQUENCE NO. PREFIX: MAILING SEQUENCE NO. START: ABS 1 ABS 1 ABS 1 ABS ABS 0 MAILING INFORMATION-----------------------------------------------------------POSTAGE PAYMENT METHOD: PER SUBSCRIBER OPTION: PER AUTHORIZED AS A NEWSPAPER: CAPS/CTAS CUST. REF. ID: PERMIT HOLDER NAME: PERMIT HOLDER ADDRESS LINE 1: PERMIT HOLDER ADDRESS LINE 2: PERMIT HOLDER ADDRESS LINE 3: PERMIT HOLDER TELEPHONE NO.: PERMIT HOLDER NONPROFIT: MAIL OWNER NAME: MAIL OWNER ADDRESS LINE 1: MAIL OWNER ADDRESS LINE 2: MAIL OWNER ADDRESS LINE 3: MAIL OWNER NONPROFIT: MAILING AGENT NAME: MAILING AGENT ADDRESS LINE 1: MAILING AGENT ADDRESS LINE 2: MAILING AGENT ADDRESS LINE 3: PERMIT ASSUME ALL NO FALSTON PUBLISHERS 1492 LA CROSSE ST LA CROSSE WI 54601 (999) 555-1234 NO IGNORE Chapter 11: Reports 243 Produce a Mail Sort Listing for each mailing. It’s helpful in the mail room and at the post office because it shows how the software places mail pieces in packages and containers. The Mail Sort Listing is available in the following formats: Mail Sort Listing Container format shows one line of data per container (tray or sack). Package format shows one line of data per package. Weight and volume data are not shown. Extended format shows one line of data per package; includes weight and volume data. The @ symbol on the Mail Sort Listing indicates that pieces are co-packaged. All of the formats show totals per mailing at the end of the report. Four sets of abbreviations appear on the Mail Sort Listing: Rate levels Sort levels Delivery routes Tray size 244 CAR Carrier-route rate PS Regular presort rate; in barcode mailing, 3-digit barcode rate; in a numeric ZIP+4 mailing, the 3/5 rate PS5 Barcode 5-digit presort rate BAS Basic rate 3DG 3-digit FRM Firm 3DGS 3-digit scheme MAAD Mixed AADC 3DGU 3-digit unique MADC Mixed ADC 5DG 5-digit MXD Mixed 5DGS 5-digit scheme NDC Network Distribution Center AADC Automated Area Distribution Center NPS Nonpresort (First Class only) ADC Area Distribution Center QFY Qualified ASF Auxiliary Service Facility RES Residual CR3 Carrier-route 3-digit SCF Sectional Center Facility CR5 Carrier-route 5-digit UNQ Unqualified CRD Carrier-route direct Cxxx Carrier-route number Rxxx Rural-route number Hxxx Highway-contract number Gxxx General delivery Bxxx Post-office-box section 1 One-foot full tray 1-O One-foot overflow tray 1-U One-foot under-filled tray 2 Two-foot full tray 2-O Two-foot overflow tray 2-U Two foot under-filled tray User Guide Page one of the Mail Sort Listing, in package format, is shown below. Mail Sort Listing [OPT] Page 1 Postalsoft [version][date]: project1 ----------------------------------------------------------------------------Entry Point: (1) LA CROSSE WI, LA CROSSE, WI 54601-3346 Package Format Presort: (1) 1C, Automation Letters ATM (DMM 235.6) Tray Preparation Legend: P = Packaging (banding) required S = Separator cards required L = Loose (no separator cards or packaging required) Pallet Prep Lvl ------ ---- --L PS5 P PS5 P L P L P PS5 PS5 PS5 PS5 PS5 P PS5 L P P PS5 PS5 PS3 L P PS3 PS3 P BAS Mailing Totals: Running Totals: USPS Qualification Report Tray Destination Tray Size Pkgs Copies Notes Pkg Dest Copies ----------- ---- ---- ----- ------ ----------------------5DG 46750 1 2 1 533 5DG 46750.....533 5DG 46750 2 2-O 3 514 5DG 46750.....172 5DG 46750.....173 5DG 46750.....169 5DG 46783 3 1-U 1 187 5DG 46783.....187 5DG 46952 4 2 1 533 5DG 46952.....533 5DG 46952 5 1-O 1 35 5DG 46952......35 5DG 46953 6 2 1 533 5DG 46953.....533 5DG 46953 7 1-O 2 262 5DG 46953.....131 5DG 46953.....131 5DG 46962 8 1-U 2 304 5DG 46962.....152 5DG 46962.....152 5DG 46992 9 2 1 533 5DG 46992.....533 5DG 46992 10 1-O 1 140 5DG 46992.....140 3DG 467 11 1-U 2 317 3DG 467.......159 3DG 467.......158 3DG 469 12 2 1 533 3DG 469.......533 3DG 469 13 1-O 2 232 3DG 469.......116 3DG 469.......116 MAAD 546 14 1-U 2 319 MAAD 546......160 MAAD 546......159 ---------- -----14 21 4975 -----14 ----- -----21 4975 You must submit the USPS Qualification Report to the USPS with all mailings. The report contains the following: Container type and level Number of pieces in each container by 3-digit ZIP Number of pieces per sort level This report shows all containers. For large volume jobs, this report can be very long. The Qualification Report follows USPS guidelines, although it doesn’t have the formal look of a Postage Statement. Acceptance clerks will use this report to ensure that your mailing was sorted correctly. Chapter 11: Reports 245 USPS Qualification Report Page 1 Mailer Name: The Mailer Mail Id: 0001 Date: Postalsoft [version][date]: Sample ----------------------------------------------------------------------------------------------Entry Point: (1) LA CROSSE WI, LA CROSSE, WI 54601-3346 Presort: (1) 1C, Automation Letters ATM (DMM 235.6) Tray # ------1 2 3 Tray Size ---2 1 1-U Tray Level ----5DG 5DG MAAD Tray Zip Group Dest ----- ---------54601 54601 546 A530 Pc/Ver Running ID CB 5B 3B AB MB PRESORT SP Totals ------- ----- ----- ----- ----- ----- ------- ----- ------All 399 399 All 175 574 All 3 577 ----- ----- ----- ----- ----- ------- ----Mailing Total 0 574 0 0 3 0 0 Mailing Rate Summary ---------------------------------------Automation 5 Digit Barcode (5B) Auto Mixed Area Distribution Center (MB) Total Automation Pieces ----------574 3 577 The columns on the report are titled according to USPS regulations. The titles that appear depend on the type of job. Abbreviation Description Ver ID Mail piece HD High density WS Walk sequence CR Regular carrier route CB Carrier-route barcoded 5B 5-digit barcoded 3/5B 3/5-digit barcoded BB Basic barcoded 3/5 3/5-digit BS Basic The Sack Level or Tray Level column displays abbreviations shown in this table. 246 User Guide Abbreviation Description 3DG 3-digit 3DGS 3-digit scheme 5DG 5-digit 5DGS 5-digit scheme AADC Automated Area Distribution Center ADC Area Distribution Center CR3 3-digit carrier route CR5 5-digit carrier route CRD Direct carrier route Abbreviation Description MAAD Mixed AADC MADC Mixed ADC NDC Network Distribution Center NPS Qualified nonpresort SCF Sectional Center Facility 3DGU Unique 3DG City OMX Sack level for origin mixed ADC The ZIP Code Listing shows your mail’s destination. ZIP Code Listing You can produce the ZIP Code Listing in a 3-digit ZIP, 5-digit ZIP, 5-digit ZIP carrier route, or USPS format. You must submit the ZIP Code Listing in USPS format with all of your Periodicals mailings and PSVC BPM (add-on option) mailings. You must presort first in order to produce this report. For each mailing, the report shows the number of pieces (but not weight) for each ZIP Code, broken down by rate level. The following styles are available for the ZIP Code Listing: 5-Digit Carrier Route style shows one line of data per carrier route. 5-Digit style shows one line of data per 5-digit ZIP Code. 3-Digit style shows one line of data per 3-digit ZIP Code. USPS style is required by USPS for Periodicals mailings. The first page of the ZIP Code Listing (5-digit style) is shown below. ZIP Code Listing [MFL] [OPT] Page 1 Postalsoft [version][date]: Sample ----------------------------------------------------------------------------------------------------------------Entry Point: (1) LA CROSSE WI, LA CROSSE, WI 54601-3346 Mailing Information Presort: (2) STD, Automation Letters ATM (DMM 245.7) 5-Digit Format Presort Portion Version Cart Cart Barcode Barcode ID Reg Auto 5-Digit 3-Digit AADC MAAD 3/5 Basic Total ------- -------- -------- -------- -------- -------- -------- -------- -------- -------1 0 0 0 0 0 1 0 0 1 1 0 0 0 0 0 1 0 0 1 1 0 0 0 0 0 1 0 0 1 1 0 0 574 0 0 0 0 0 574 -------- -------- -------- -------- -------- -------- -------- -------- -------Mailing Totals: 0 0 574 0 0 3 0 0 577 Destination ----------53012 53143 53221 54601 Running Totals: -------- -------- -------- -------- -------- -------- -------- -------- -------0 0 574 0 0 3 0 0 577 Mixed-Zone Listing The USPS requires you to submit a Mixed-Zone Listing with any palletized Package Services Bound Printed Matter mailing. Both a Detail and Summary version of this report are available. The Summary version is located at the end of the Detail version. Both versions list the number of pieces going to each postal zone. The Detail version breaks down each pallet by 3-digit ZIP Code; the Summary version contains just one line per pallet. Chapter 11: Reports 247 Pallet Mixed-Zone Listing [OPT] Page 1 Postalsoft [version][date]: Sample ----------------------------------------------------------------------------------------------------------------Entry Point: (1) LA CROSSE WI, LA CROSSE, WI 54601-3346 Detail Information Presort: (1) PSVC, BPM Packages on Pallets BAR (DMM 705.8) Mailer: Mailing Date: Mailpiece Name: Permit Number: The Mail Piece 123456 1 & 2 ------0 0 0 0 0 0 0 0 0 0 0 3 ------0 0 0 0 0 0 0 0 0 0 0 4 ------22 1363 11 20 102 99 82 130 40 304 18 Zone 5 ------0 0 0 0 0 0 0 0 0 0 0 6 ------0 0 0 0 0 0 0 0 0 0 0 7 ------0 0 0 0 0 0 0 0 0 0 0 8 ------0 0 0 0 0 0 0 0 0 0 0 Pallet Totals: ------0 ------0 ------3105 ------0 ------0 ------0 ------0 Mailing Totals: ------0 ------0 ------3105 ------0 ------0 ------0 ------0 Pallet Number -----1 The Mailer 123 Owner St. Hercity, XX 12345-6789 Pallet Destination ----------3DG 469 Zones Destination ------ -----------4 5DGS 46901 5DGS 46952 5DG 46911 5DG 46919 5DG 46928 5DG 46933 5DG 46938 5DG 46940 5DG 46941 5DG 46962 5DG 46970 Report condensed for illustration purposes Bundle and Container reports The USPS requires you to present documentation showing the number of packages and containers of each edition of an issue. The Bundle Charge report and Container Charge report meet this requirement. Note: The terms “bundle” and “package” are interchangeable. The USPS uses “bundle.” Sample Container Charge report USPS Container Report Page 12 -----------------------------------------------------------------------------------------------------Entry Point: (1) 08040000 STILLWATER OK, STILLWATER, OK 74075-1660 Presort: (1) PER, Packages on Pallets CAR/ATM/REG Cont Pallet Lvl Zone Entry Chrg Destination N/A N/A Pkgs Copies Pieces Volume Weight ------- --- ---- ------ ---- ----------- ------ ---- ------- ------- ------- ----------- -------------751 PS3 5 DADC C ADC 740 111 2254 2254 29.584 1374.940000 752 PS3 M Origin C ADC 750 192 2392 2392 31.395 1459.120000 753 PS3 M Origin C ADC 760 147 1723 1723 22.614 1051.030000 report condensed for illustration purposes Mailing Totals: 248 User Guide ------- ------- ------- ----------- -------------95277 1528576 1528576 20062.560 932431.360000 Sample Bundle Charge report USPS Bundle Report Page 1 -------------------------------------------------------------------------------------------------------------Entry Point: (1) LEP 999, LITTLE FALLS , MN 56345-2287 Presort: (1) PER, Flats CAR/ATM/REG (DMM 705.10/705.11) Bundle Notes Legend: * = Package reallocated for SCF or NDC pallet protection @ = Co-Package indicator # = Copies/bundles NOT subject to Outside County bundle charge (all others ARE subject to a charge) Rate Category: A = Science of Ag, C = Classroom, N = Nonprofit, R = Regular Cont. Container Bundle N/A Level Destination Sack N/A Level ------- ----- ----------- ------ ---- -----CR 60001 H786 1 FIRM CART CR 60005 H786 2 FIRM Report condensed for illustration purposes Intelligent Mail Serial Number History report Bundle ApporZIP Code Ver ID Notes Copies tion ----------- ------ ------- ------- -----60001 H786 1 R 10 0.5000 60001 H786 1 R 5 0.2500 60005 H786 1 R 20 1.0000 The Intelligent Mail Serial Number History report shows mailer IDs for both mail owners and mail preparers, without distinguishing between the two. This report contains a list of serial numbers you’ve used, sorted by mailer ID. 1. Choose Print > Reports. 2. Choose the Intelligent Mail Serial Number History report. 3. Click the Options button. 4. In the Intelligent Mail History Report Options window, enter the number of days that you want to include in the report. 5. If you want to include all mailer IDs in your report, select the Use All Mailer ID(s) option. Or, if you want to limit the report to certain mailer IDs: Deselect the Use All Mailer ID(s) option. Select the desired mailer IDs in the Mailer ID(s) list and click Add to add them to the Mailer ID(s) to Filter list. If you need to remove an ID from the filter list, select it and click Remove. You can select more than one ID at a time before you click Add or Remove. 6. Click OK to close the Intelligent Mail History Report Options window. 7. Click Print to print the report or click Preview to view it on screen. Chapter 11: Reports 249 Intelligent Mail (R) Serial Number History Report Page 1 (From 10/25/2008 to 10/31/2008) -----------------------------------------------------------------------------Mailer ID 999999999 Piece Serial Numbers Serial Number Start ------------------1 10000 20001 30000 40000 Serial Number End ----------------9999 20000 29999 39999 49999 Date ----------10/27/2008 10/28/2008 10/29/2008 10/30/2008 10/31/2008 Serial Number End ----------------599 1000 2000 3000 4000 Date ----------10/27/2008 10/28/2008 10/29/2008 10/30/2008 10/31/2008 Serial Number End ----------------100 200 Date ----------10/27/2008 10/28/2008 Tray/Sack Serial Numbers Serial Number Start ------------------1 600 1001 2001 3001 Pallet Serial Numbers Serial Number Start ------------------1 101 250 User Guide Mail Class ---------Standard PSVC Standard Periodical First Class USPS Postage Statements You must submit a Postage Statement to the USPS with all mailings. Separate Postage Statements exist for each class of mail. The software generates the correct report based on information you supply in the presort wizard. Form 3600 for First Class Form 3541 for Periodicals Form 3602 for Standard Mail Form 3605 for Package Services Bound Printed Matter Postage Statements include information about your mailing, your company, and your method of postage payment. You enter this information while setting up your presort, or later by choosing Tools > Presort > Mailer Info. You can even choose to save the information as the default so you only have to type it once. Options for report scope When you generate the report, you can choose one of the two types described below. Check with your acceptance clerk to find out which type of Postage Statement you should submit with your mailing. Option Description By Mailing Prints one statement for each mailing in the job. This is required when you submit your mailing. By Job Prints a Consolidated Postage Statement, one statement summing up the whole job. In some cases, the USPS may allow you to submit one Consolidated Postage Statement. Before submitting a Consolidated Postage Statement, you should verify that it will be accepted. See also “Form 3602-C for Standard Mail Consolidated Postage Statement Supplement” on page 255. By Entry Point Prints one statement for each entry point in your mailing. This is required for multiple entry point jobs (add-on option). Multiple-page Postage Statements You can produce two- or three-page Postage Statements. The choice is yours (for certain Postage Statements) and will depend on your printer’s capabilities. To select the two- or three-page Postage Statement: 1. Chose Print > Reports. 2. Choose the Postage Statement, and click the Options button. 3. If you want to print the two-page Postage Statement, select the Create Minimum Number of Pages option. This option is available for the following reports: USPS Postage Statement Form 3600 (1C) USPS Postage Statement Form 3541 (PER) USPS Postage Statement Form 3602 (STD) Chapter 11: Reports 251 Form 3600 for FirstClass Mail Some areas of this form are filled in based on information about the mailing and information you supply in the Mailing Information window. You must fill in other areas by hand. United States Postal Service POSTAGE STATEMENT -- First-Class Mail & Priority Mail +-----------------------------------+ | Post Office: | | Note Mail Arrival Date & Time | +--------------------------------------------------------------------------------------------| | | Use this form for either First-Class or Priority Mail. They may not be combined. | | |================================================================================================================================| | Mailer | |================================================================================================================================| | Entry Point: (1) SCF-CAPE COD, WAREHAM, MA 02571-9701 | | Presort: (1) 1C, Regular Letters MCH (DMM 235.5) | | | |--------------------------------------------------------------------------------------------------------------------------------| | Permit Holder's | Telephone | Name and Address of | Telephone | Name and Address of Individual or | | Name, Address and | (999) 555-1234 | Mailing Agent (If | | Organization for Which Mailing is | | Email Address, If Any +-----------------| other than permit +-----------------| Prepared (If other than permit | | The Permit Holder | holder) | holder) | | 123 Permitholder St. | | The Mailer | | Histown, XX 12345-6789 | | 123 Owner St. | | | | Hercity, XX 12345-6789 | | CAPS Cust.Ref.ID No. | | | | Customer No. | Customer No. | Customer No. | |================================================================================================================================| | Mailing | |================================================================================================================================| | Post Office of Mailing | Mailing Date | Fed. Agency Cost Code | Statement Sequence No.| No. and type of | | WAREHAM MA 02571-9701 | 12/26/2008 | | 0001 | Containers | |--------------------------------------------------------------------------------------------------------| 0 -Sacks | | Type of Postage [X]Permit Imprint [ ]Precanceled Stamps [ ]Metered | 0 -1' Ltr Trays | |--------------------------------------------------------------------------------------------------------| 0 -2' Ltr Trays | | Processing Category [X] Letters [ ] Flats | Total Pieces | Weight of a Single Piece | Total Weight | 12 -EMM Ltr Trays| | [ ] Parcels [ ] Automation Flats | 5000 | 0.1563 pounds | 781.5000 | 12 -TTL Ltr Trays| |--------------------------------------------------------------------------------------------------------| 0 -Flat Trays | | Permit No. | For Mail Enclosed Within Another Class [ ]Periodicals [ ]Standard Mail | 0 -Pallets | | 123456 | [ ]Bound Printed Matter [ ]Library Mail [ ]Media Mail [ ]Parcel Post | 0 -Other | |--------------------------------------------------------------------------------------------------------------------------------| | Move Update method: [ ]Ancillary service endorsement [ ]FASTforward [X]NCOA Link [ ]ACS [ ]Alternative method [ ]Multiple | |--------------------------------------------------------------------------------------------------------------------------------| | For Automation Price Pieces, Enter Date of Address Matching and Coding / / | |================================================================================================================================| | Postage | |================================================================================================================================| | Parts Completed (Select all that apply) [ ]A [X]B [ ]C [ ]D [ ]S (Part C only) [ ]Retail [ ]Commercial | |--------------------------------------------------------------------------------------------------------------------------------| | Total Postage (Add parts totals) | $ 3220.00 | |--------------------------------------------------------------------------------------------------------------+-----------------| | Price at Which Postage Affixed (Check one) | pcs. x $ = Postage Affixed | $ | | [ ]Correct [ ]Lowest [ ]Neither | | | |--------------------------------------------------------------------------------------------------------------+-----------------| | Net Postage Due (Subtract postage affixed from total postage) | $ 3220.0000 | |--------------------------------------------------------------------------------------------------------------+-----------------| | For USPS Use Only: Additional Postage Payment (State reason) | | |--------------------------------------------------------------------------------------------------------------+-----------------| | For postage affixed add additional payment to net postage due; Total Adjusted Postage Affixed | $ | | for permit imprint add additional payment to total postage. | | |--------------------------------------------------------------------------------------------------------------+-----------------| | Permit Imprint Only - Check One [ ] AIC 121 (First-Class Mail) Total Adjusted Postage Permit Imprint | $ | | PM: Report Total Postage in AIC: [ ] AIC 237 (Priority Mail) | | |--------------------------------------------------------------------------------------------------------------------------------| |================================================================================================================================| | Certification | |================================================================================================================================| Report condensed for illustration purposes Form 3541 for Periodicals mailings Some areas of this form are filled in based on information about the mailing and information you supply in the Mailing Information window. You must fill in other areas by hand. Please note: 252 User Guide Statement numbers are assigned automatically. The software calculates the total postage for this mailing. Fill out the Dun & Bradstreet No. by hand if applicable to your mailing. United States Postal Service Postage Statement -- Periodicals One Issue or One Edition +-----------------------------------+ | Post Office: | | Note Mail Arrival Date & Time | | | | | +--------------------------------------------------------------------------------------------------------------------------------| | Entry Point: (1) SCF-CAPE COD, WAREHAM, MA 02571-9701 | | Presort: (1) PER, Packages on Pallets ATM/REG (DMM 705.8/705.11) | | | |================================================================================================================================| | Mailer | |================================================================================================================================| | Publication Title and Owner or News | Mailing Agent's (Printer or Consolidator) | Entry Post Office Name, State and | | Agent's Name | Name, Address, Telephone No. and Email If | ZIP+4 | | The Publication | Any | WAREHAM MA 02571-9701 | | | | | | | | | | | | | | | | | | | Printer/Consolidator | | | Customer No. | Imprint Permit No. | | | CAPS Cust Ref.ID | Customer No. | | |================================================================================================================================| | Mailing | |================================================================================================================================| | Applicable Parts Completed (select | Statement for bundles/containers | Combined Mailing | Consolidated Postage | | all that apply) [ ]A [X]B - E [ ]F | only (If Applicable) [ ] | [ ] Yes [X] No | Statement [ ] Yes [X] No | |--------------------------------------------------------------------------------------------------------------------------------| | Price Category [X]Regular [ ]Nonprofit [ ]Classroom [ ]Science-of-Agriculture | Number of Addressed Pieces 4871 | |--------------------------------------------------------------------------------------------------------------------------------| | Publication No. | Edition/Code | Mailing Date | Statement Seq. No.| No. and Type of Containers(enter ttl no. of containers) | | | Standard | 11/01/2008 | 0001 | 0 -1'MM Trays 0 -2'MM Trays | |-----------------------------------|----------------------------------| 0 -2'EMM Trays 0 -TTL Ltr Trays | | Issue Date | Issue Frequency | Processing Category | 0 -Flat Trays 0 -Sacks | | Jan 2000 | Monthly | [ ]Letter [X]Flats [ ]Parcels | 2 -Pallets 0 -Other | |--------------------------------------------------------------------------------------------------------------------------------| | Weight of Single | Weight per Copy for Issue (Round | Advertising Percentage | Post Office Computed Weight per Copy (Round | | Ride-Along piece | off to 4 decimal places if | in This Issue | off to 4 decimal places if necessary) | | lb. | necessary) 0.1563 pounds | 50.00% | __ __.__ __ __ __ pounds | |--------------------------------------------------------------------------------------------------------------------------------| | For Automation Price Pieces, Enter | For Carrier Route Price Pieces, Enter Date | For Carrier Route Price Pieces, Enter Date | | Date of Address Matching and Coding | of Address Matching and Coding | of Carrier Route Sequencing | | / / | / / | / / | |================================================================================================================================| | Postage | |================================================================================================================================| | Part A - In-County Prices | Postmaster: Report total Part A postage | Total Part A | $ | | | in AIC 224 | | | |--------------------------------------------------------------------------------------------------------------+-----------------| | Part B - Outside County Pound Prices | Total Part B | $ 223.8230 | | |--------------------------------------------------------------------------------------------------------------+-----------------| | Total Part C | $ 1127.0100 | | | Part C - Outside County Piece Prices |--------------------------------------------------------------------------------------------------------------+-----------------| | Part D - Outside County Bundle Prices | Total Part D | $ 16.2260 | | |--------------------------------------------------------------------------------------------------------------+-----------------| | Part E - Outside County Sack/Tray/Pallet Prices| Total Part E | $ 42.8210 | | |--------------------------------------------------------------------------------------------------------------+-----------------| | Outside County Postage | Subtotal Parts B, C, D, and E | $ 1409.8800 | | |--------------------------------------------------------------------------------------------------------------+-----------------| | Preferred Price Discount - Nonprofit, Classroom, Limited Circulation, Limited | | | | Circulation Science of Agriculture (Add line B16, and parts C, D, and E Totals) | | | | x .05 (all others enter zero) | $ | | |--------------------------------------------------------------------------------------------------------------+-----------------| | Subtract the Preferred Price Discount from the Outside County Postage = | $ 1409.8800 | | |--------------------------------------------------------------------------------------------------------------+-----------------| | Part F - Outside County Ride-Along and Repositionable Notes + | $ | | |--------------------------------------------------------------------------------------------------------------------------------| | Total Outside County Postage (Postmaster report in AIC 135) = | | $ 1409.88 | |--------------------------------------------------------------------------------------------------------------+-----------------| | Add Total Outside County Postage and Total In-County Postage | Total Postage | $ 1409.88 | |--------------------------------------------------------------------------------------------------------------------------------| |================================================================================================================================| | Certification | |================================================================================================================================| Report condensed for illustration purposes Chapter 11: Reports 253 Form 3602 for Standard Mail mailings Some areas of this form are filled in based on information about the mailing and information you provide in the software. You must fill in other areas by hand. The first page of the Standard Mail non-profit postage statement contains more information than any other postage statement. To ensure that the necessary information fits on one page, font and printer settings for the Standard Mail nonprofit postage statement are separate from all other postage statements. United States Postal Service POSTAGE STATEMENT -- Standard Mail +-----------------------------------+ | Post Office: | | Note Mail Arrival Date & Time | |============================================================================================| | | Mailer | | |================================================================================================================================| | Entry Point: (1) SCF-CAPE COD, WAREHAM, MA 02571-9701 | | Presort: (2) STD, Automation Letters ATM (DMM 245.7) | | | |================================================================================================================================| | Permit Holder's Name | Telephone | Name and Address of | Telephone | Name and Address of Individual or | | and Address and | (999) 555-1234 | Mailing Agent (If | | Organization for Which Mailing is | | Email Address, If Any +-----------------| other than permit +-----------------| Prepared (if other than permit | | The Permit Holder | holder) | holder) | | 123 Permitholder St. | | The Mailer | | Histown, XX 12345-6789 | | 123 Owner St. | | | | Hercity, XX 12345-6789 | | CAPS Cust.Ref.No. | | | | Customer No. | Customer No. | Customer No. | |================================================================================================================================| | Mailing | |================================================================================================================================| | Post Office of Mailing | Mailing Date | Fed Agency Cost Code | Statement Sequence No. | No. and Type of | | WAREHAM MA 02571-9701 | 12/26/2008 | | 0001 | Containers | |--------------------------------------------------------------------------------------------------------| 0 -Sacks | | Type of Postage | Processing Category | If Sacked, Based on | Total Pieces | 5 -1' Ltr Trays | | [X]Permit Imprint | [X]Letters [ ]CMM [ ]Flats [ ]NFM | [ ]125 pcs | 4727 | 11 -2' Ltr Trays | | [ ]Precanceled | [ ]Parcels-Machinable [ ]Parcels-Irregular | [ ]15 lbs. |----------------| 0 -EMM Ltr Trays| | Stamps | [ ]Letters-Paid as NFMs | [ ]both | Total Weight | 16 -TTL Ltr Trays| | [ ]Metered | [ ]ECR Letters-Paid as ECR Flats | | 738.8301 | 0 -Flat Trays | |--------------------------------------------------------------------------------------------------------| 0 -Pallets | | Permit No. 123456 | Weight of a Single Piece 0.1563 pounds | 0 -Other | |--------------------------------------------------------------------------------------------------------------------------------| | For Mail Enclosed within Another Class [ ]Periodicals [ ]Bound Printed Matter [ ]Library Mail [ ]Media Mail [ ]Parcel Post | |--------------------------------------------------------------------------------------------------------------------------------| | For Automation Price Pieces, Enter | For Enhanced Carrier Route Price Pieces, | For Enhanced Carrier Route Price Pieces, | | Date of Address Matching and Coding | Enter Date of Address Matching and Coding | Enter Date of Carrier Route Sequencing | | / / | / / | / / | |--------------------------------------------------------------------------------------------------------------------------------| | Move Update method: [ ]Ancillary service endorsement [ ]FASTforward [X]NCOA Link [ ]ACS [ ]Alternative method [ ]Multiple | |================================================================================================================================| | Postage | |================================================================================================================================| | Parts Completed (Select all that apply) [X]A [ ]B [ ]C [ ]D [ ]E [ ]F [ ]G [ ]H [ ]I [ ]J [ ]K [ ]L [ ]S | |--------------------------------------------------------------------------------------------------------------------------------| | Total Postage (Add parts totals) | $ 1078.21 | |--------------------------------------------------------------------------------------------------------------+-----------------| | Price at Which Postage Affixed (Check one) | | | [ ]Correct [ ]Lowest [ ]Neither pcs. x $ = Postage Affixed | $ | |--------------------------------------------------------------------------------------------------------------+-----------------| | Net Postage Due (Subtract postage affixed from total postage) | $ 1078.2140 | |--------------------------------------------------------------------------------------------------------------+-----------------| | For USPS Use Only: Additional Postage Payment (State reason) | $ | |--------------------------------------------------------------------------------------------------------------+-----------------| | For postage affixed add additional payment to net postage due; | | | for permit imprint add additional payment to total postage. Total Adjusted Postage Affixed | $ | |--------------------------------------------------------------------------------------------------------------+-----------------| | Postmaster: Report Total Postage in AIC 130 (Permit Imprint only) Total Adjusted Postage Permit Imprint | $ | |--------------------------------------------------------------------------------------------------------------------------------| |================================================================================================================================| | Certification | |================================================================================================================================| Report condensed for illustration purposes 254 User Guide Form 3605 for PSVC Bound Printed Matter mailings A portion of the report is shown below. United States Postal Service Postage Statement - Package Services - BOUND PRINTED MATTER Entry Point: (1) SCF-CAPE COD, WAREHAM, MA 02571-9701 Presort: (1) PSVC, BPM Packages on Pallets BAR (DMM 705.8) +-----------------------------------+ | Post Office: | | Note Mail Arrival Date & Time | | | | | | | | | +================================================================================================================================| | Use this form for all Package Services. Only Library Mail and Media Mail may be combined. | |================================================================================================================================| | Mailer | |================================================================================================================================| | Permit Holder's Name | Telephone | Name and Address of | Telephone | Name and Address of Individual or | | and Address and Email | (999) 555-1234 | Mailing Agent (if other | | Organization for Which Mailing is | | Address If Any +-----------------| than permit holder) +---------------- | Prepared (if other than permit holder) | | The Permit Holder | | The Mailer | | 123 Permitholder St. | | 123 Owner St. | | Histown, XX 12345-6789 | | Hercity, XX 12345-6789 | | | | | | CAPS Cust. Ref. No. | | | | Customer No. | Customer No. | Customer No. | |================================================================================================================================| | Mailing | |================================================================================================================================| | Post Office of Mailing | Mailing Date | Fed Agency Cost Code | Statement Sequence No. | No. and Type of | | WAREHAM MA 02571-9701 | 12/26/2008 | | 0001 | Containers | |--------------------------------------------------------------------------------------------------------| | | Type of Postage [X]Permit Imprint [ ]Metered | Weight of a Single Piece | Total Pieces | 0 -Sacks | |--------------------------------------------------------| 0.6000 pounds | 4437 | -1' Ltr Trays | | Processing Category [X]Flats |--------------------------------|--------------| -2' Ltr Trays | | [ ]Parcels - Machinable | If Sacked, Based on | Total Weight | -EMM Ltr Trays| | [ ]Parcels - Nonmachinable | [X]Piece Count [ ]20 Pounds | 4437.0000 | -TTL Ltr Trays| |--------------------------------------------------------+-----------------------------------------------| -Flat Trays | | Permit No. | Packaging Based on | For Barcoded Price Pieces, Enter Date of | 5 -Pallets | | 123456 | [X]Piece Count [ ]Weight [ ]Both | Address Matching and Coding / / | -Other | |================================================================================================================================| | Postage | |================================================================================================================================| | Parts Completed (Select all that apply) [X]A [ ]B [ ]C [ ]D & E [ ]S | |--------------------------------------------------------------------------------------------------------------------------------| | Total Postage (Add parts totals) | $ 6615.57 | |--------------------------------------------------------------------------------------------------------------+-----------------| | Price at Which Postage Affixed (Check one) | | | [ ]Correct [ ]Lowest [ ]Neither pcs. x $ = Postage Affixed | $ | |--------------------------------------------------------------------------------------------------------------+-----------------| | Net Postage Due (Subtract postage affixed from total postage) | $ 6615.5670 | |--------------------------------------------------------------------------------------------------------------+-----------------| | For USPS Use Only: Additional Postage Payment (State reason) | $ | |--------------------------------------------------------------------------------------------------------------+-----------------| | (Add additional payment to net postage due and total in box for | | | affixed or permit imprint - choose one only) Total Adjusted Postage Affixed | $ | |--------------------------------------------------------------------------------------------------------------+-----------------| | Postmaster: AIC 131 | Total Adjusted BPM Postage Permit Imprint | $ | | Report Total |----------------------------------------------------------------------------+-----------------| | Postage in AIC 124 | Total Adjusted Media Mail/Lib. Mail Postage Permit Imprint | $ | | Applicable AIC |----------------------------------------------------------------------------+-----------------| | (Permit imprint only) AIC 223 | Total Adjusted Parcel Post/Select Postage Permit Imprint | $ | |--------------------------------------------------------------------------------------------------------------------------------| |================================================================================================================================| | Certification | |================================================================================================================================| Report condensed for illustration purposes Form 3602-C for Standard Mail Consolidated Postage Statement Supplement If you drop-ship, but maintain permits at several local post offices or SCFs, and have the mail verified and paid for at these facilities, all you need is the 3602 Postage Statement. In addition, you’ll need Form 3602-C if: You are not paying for the mail at the facility where it is entered. You drop-ship and pay at one facility (local). The software produces one Form 3602-C for the whole job. This form contains one row for each qualified mailing. Chapter 11: Reports 255 +--------------------------------------------------------------------------------------------------------------------------------+ | Consolidated Postage Statement - Supplement Standard Mail and Nonprofit Standard Mail | | | | | | | |================================================================================================================================| | MAILER: This supplement must be used with the appropriate Form 3602. Enter the following information for each mailing | | represented in this consolidation (DMM 246/346/446). Enter entry discount (e.g., "DSCF") and presort level codes | | (e.g., "A7" or "B10") from the attached Form 3602. Do not round off postage until you have computed the total postage on the | | attached Form 3602. If more space is needed, attach additional Forms 3602-C. Privacy Policy visit www.usps.com. | |--------------------------------------------------------------------------------------------------------------------------------| | Permit Holder's Name |Telephone | Post Office of Mailing | Attached Postage Statement: | | and Address, and |PER HOLDER TELE | La Crosse, WI 54601-9998 | | | Email Address, If Any +----------------|--------------------------------------------| | | | Mailing Date | | | | | [X] 3602-R | | PERMIT HOLDER NAME |--------------------------------------------| | | PERMIT HOLDER ADDRESS 1 | Permit Number | [ ] 3602-N | | PERMIT HOLDER ADDRESS 2 | PN123456 | | | PERMIT HOLDER ADDRESS 3 |--------------------------------------------| | | | Statement Sequence No. | | | | | | |================================================================================================================================| | Statement | PO & ZIP |Piece |Entry|Pst| Number of |Number| No. of | Total | | | Sequence No. | of Entry |Weight|Disc.|Lvl| Rate x Pcs./Lbs. = Total |Cntrs.| Pieces | Weight | Postage | |--------------------------------------------------------------------------------------------------------------------------------| |0001 |LA CROSSE WI |0.0756|None |A1 | 0.200/pc x 752 = 150.4000| 30| 3187| 241| 610.0150| | | 546 |0.0756|None |A2 | 0.214/pc x 280 = 59.9200| | | | | | | |0.0756|None |A3 | 0.223/pc x 300 = 66.9000| | | | | | | |0.0756|None |A4 | 0.231/pc x 130 = 30.0300| | | | | | | |0.0756|DSCF |A13| 0.173/pc x 1415 = 244.7950| | | | | | | |0.0756|DSCF |A14| 0.187/pc x 310 = 57.9700| | | | | |---------------+-------------------+------+-----+---+--------------------------------------+------+--------+--------+-----------| |0002 |LA CROSSE WI |0.0756|None |E1 | 0.303/pc x 1890 = 572.6700| 32| 3630| 274| 1086.0300| | | 546 |0.0756|None |E2 | 0.324/pc x 690 = 223.5600| | | | | | | |0.0756|DSCF |E5 | 0.276/pc x 1050 = 289.8000| | | | | |---------------+-------------------+------+-----+---+--------------------------------------+------+--------+--------+-----------| | | | | | | x = | | | | | | | | | | | x = | | | | | Condensed for illustration purposes | | | | | | x = | | | | | | | | | | | x = | | | | | |--------------------------------------------------------------------------------------------------------------------------------| | | Total For Page | 62| 6817| 515| 1696.0450| |----------------------------------------------------+---------------------------------------------------------------------------| | Total Number of Statements | | | | | Total From Postage Attachments| $ | | 2 | | | |--------------------------------------------------------------------------------------------------------------+-----------------| |Postmaster: This total for mailer use only. Total Postage (Add lines above) | $ 1696.05 | +--------------------------------------------------------------------------------------------------------------------------------+ PS Form 3602-C, May 2008 Facsimile PSN 7530-05-000-5027 Postal Explorer at pe.usps.com Postalsoft [version] 256 User Guide Multiple entry point reports When you drop mail at multiple entry points, using Business Edition’s multiple entry point add-on feature, each entry point results in a separate legal mailing, with separate documentation. Though you set up each type of report only once, for the necessary presort reports, the software automatically creates one set of reports for each entry point. Use the following reports when drop-shipping: Facility Count Statistics report Facility Count Statistics report Postage Statement Drop Shipment report (Form 8125) Confirm report (Form 3152a) Register of Mailings The Facility Count Statistics report is not a required USPS report. It displays, according to your database, your possible drop-shipping destinations and each destination’s piece count. This information should assist you in determining your entry points and understanding your database. The Facility Count Statistics report can help you plan your entry points. To produce the report, first you must perform presorting. If the results shown in the report cause you to want to choose different entry points, you can re-presort after viewing the report. Postage Statement by entry point The software can automatically create a Postage Statement for each entry point. To do this: 1. Choose Print > Reports. 2. Select the Postage Statement. 3. Choose by Entry Point from the type drop-down menu. 4. Click OK, and click Print. Drop Shipment report (Form 8125) and Confirm report (Form 3152a) Form 3152a and Form 8125 are combined in the Report Options window. Select this report and click Options to alter the information included on either report. Form 3152a is required if you participate in the USPS Confirm program to track your mail pieces. This report will only print (and its options will only be available) if you select to participate in this program. Form 8125 is required if you enter mail at several entry points, but pay postage at one location. If you generate this report, the software creates one form for each mailing. When your mail is verified at your origin, Form 8125 should be placed with its appropriate mailing for transportation. At the destination-entry office, USPS staff will use Form 8125 to verify that the mailing they are receiving is the same as the mailing for which you paid. Form 8125 has areas for which you must provide information, either by entering it in the Report Options window or by writing it by hand. The software provides the rest of the information automatically. Please note: Chapter 11: Reports 257 Register of Mailings report The software takes the origin plant location and mail product name from your entries in the Drop Ship Options window. You can either write the total gross weight by hand or have the software calculate and print it for you; indicate your choice in the Drop Ship Options window. If you supply the tare weight of a single container, the software calculates the total container weight for the mailing and add the weight of the mail itself to calculate the total gross weight. The Register of Mailings is required for all drop-shipment jobs verified at your origin. The report shows the number of containers, weight, and postage for each mailing. The USPS specifies the content of this report, but it is not a facsimile of any USPS form. Register of Mailings Page 1 -----------------------------------------------------------------------------Number of Statements: 1 Sequence Number Range: 0001 to 0001 Sequence Number Entry Post Office Sacks ------- ------------------- -----0001 La Crosse WI 54601 127 -----Subtotals: 127 -----Totals: 127 258 User Guide Trays ----0 ----0 ----0 Pallets ------4 ------4 ------4 Copies -----9991 -----9991 -----9991 Weight --------1998.2000 --------1998.2000 --------1998.2000 Postage --------$2230.843 --------$2230.843 --------$2230.84 Extended Services reports After performing Extended Services processing, you can view reports about the processing. Your chosen Extended Services vendor provides these reports, with the exception of the Extended Services History report, produced by Postalsoft. Because the reports are provided by the various vendors, the reports’ content and layout may vary from one vendor to the next. Email Append Summary The report shows the job name, processing date, number of records submitted, and the number of email addresses added. Job Name: sample9 Process Date: 1/27/2010 8:05:13 AM Records Submitted: 1059 New Email Addresses Appended: 216 Extended Services NCOALink Processing Summary The Extended Services NCOALink Processing Summary shows: How you set up the job Information about your data before and after move-updating Summary of return codes Summary of error codes The USPS requires that you save this report and USPS Form 3553 (created during address correction) to prove that you performed move-updating on your data. Your Extended Services vendor (Lorton Data, Peachtree Data, or Authenticom) provides the content of this report. This report is produced as a result of NCOALink processing through Extended Services. Chapter 11: Reports 259 Extended Services NCOALink Match Report The Extended Services NCOALink Match Report shows: Every record affected by a move (name, address, and record number) How the record was affected (for example, “INDIVIDUAL MOVE”) When the move took place Delivery codes This report is produced as a result of NCOALink processing through Extended Services with Lorton Data. Lorton Data Job ID/Code: 208990 / SEI0099 REPORT OF NCOALink MATCHES 09/06/05 PAGE 1 OLD ADDRESS NEW ADDRESS ---------------------------------------------------------------------------EMILIE BRICK INDIVIDUAL MOVE 20 WEAVER AVE APT 1 19 NORWAY DR SALEM, NH 030792512 SALEM, NH 03079-2519 5 A 02/2005 ---------------------------------------------------------------------------CHRIS LOUGHTON INDIVIDUAL FOREIGN MOVE 14 HIGH ST LACONIA, NH 032463251 9 A 08/2002 ---------------------------------------------------------------------------CHESTER NEWTON INDIVIDUAL MOVE NO FORWARD 904 NEWBRIDGE ST PITTSFIELD, NH 032633300 11 A 08/2003 ---------------------------------------------------------------------------NATALIE CARSON INDIVIDUAL PO BOX CLOSED PO BOX 490 BERLIN, NH 035700056 13 A 09/2003 Extended Services National Deliverability Index The National Deliverability Index shows the deliverability quality of the databases that you process. For more information, read USPS Notice 41, National Deliverability Index. Your Extended Services vendor (Lorton Data, Peachtree Data, or Authenticom) provides the content of this report. This report is produced as a result of NCOALink or ZIP+4 processing through Extended Services. 260 User Guide Extended Services Statistics The Extended Services Statistics report shows statistical information about the data you sent for Extended Services processing, including: CASS certification information NCOALink move statistics Numbers of records by category of each type of move Numbers of records affected by LACSLink conversions Your Extended Services vendor (Lorton Data, Peachtree Data, or Authenticom) provides the content of this report. This report is produced as a result of Extended Services processing. Executive Summary Page 1 HomeStreet Bank Job: D1000541 Processed on 18-Nov-2009 at 02:08:20pm ------------------------------------------------------------------------------NCOALink & DSF2 Processing Input File --------------------------------------------------------------Input File Name: c:\Jobs\D1000541\dminput.dbf Total Input Records Less Records Dropped by Delete Mark Less Records Dropped by Input Filter Less Records up-to-date per Z4 Change Net Input Records to be Processed : : : : : 622 0 0 0 622 Statistics --------------------------------------------------------------Address Types Records ------------------------------------------ -------Street 519 PO Box 0 Rural Route 0 Military 0 Assigned, No Delivery 13 Other Assigned Address Types 35 Foreign 0 Other Unassigned Address Types 55 -------Total 622 Addresses That Require LACS Conversion: % -----83.44 0.00 0.00 0.00 2.09 5.63 0.00 8.84 -----100.00 0 Input File After Processing ---------------------------------------------Postal Code Assignment: No information available, the input file was not updated in this job. Output File(s) ----------------------------------------------------------Postal Codes Assignment Percentages Records LOT Output ZIP ZIP4 DPBC CART LOT Order ----------------------- -------- ------- ------- ------ ----- ----- -----C:\...\pch_mast.dbf 622 99.68 89.07 89.07 91.16 89.07 89.07 File Name and Location Chapter 11: Reports 261 Extended Services History Report The Extended Services History Report shows a history of the jobs you’ve sent for Extended Services processing, including: When the job was sent and returned. Job ID, status, and file name. Number of records processed. Which processing options you selected. Unlike other Extended Services reports, this report is not provided by the Extended Services vendor but is produced by Postalsoft. This report is produced as a result of Extended Services processing. Before you print, choose the time span that you want shown on the report. 1. Choose Print > Reports. 2. Choose the Services History report. 3. Click the Options button. 4. In the Service History Report Options, choose the report history range: Choose Current Month to view information about jobs run this month. Choose Last Month to view information about jobs run in the previous month. Choose All to view information about every Extended Services job you’ve ever run. (This excludes any jobs that you’ve removed from the history by clicking the Remove History button.) Choose Range and enter the desired range if you want to view information about jobs for a certain specific time period. 5. Click OK when you’ve finished setting up options. Extended Services History Log Report Page 1 (All history.) ----------------------------------------------------------------------------------------------------------------Job ID ------1234567 1010101 2938201 262 MDF Name -------Cricket1 House Meyer User Guide Date Time Started ------------------09/07/2005 10:57:21 09/06/2005 09:43:39 09/06/2005 08:01:43 Date Time Finished ------------------09/07/2005 11:00:12 09/06/2005 11:00:15 09/06/2005 09:00:43 # Records --------2778 9028 1098 Status -------Complete Complete Complete Processing Options -----------------------NCOALink 18 months w/DPV NCOALink 18 months w/DPV NCOALink 18 months w/DPV Extended Services 3553 CASS Form The 3553 CASS Form is provided by your Extended Services vendor as a result of performing ZIP+4, NCOALink, or DSF2 processing on your data. Note: Before submitting this form to the USPS, you must fill in the mailer information by hand on the form. For details about this report, see “USPS Form 3553 (CASS report)” on page 233. When you perform NCOALink processing, the USPS requires that you save this report and the NCOALink Processing Summary to prove that you performed move-updating on your data. Extended Services ZIP+4 Processing Summary This report is provided by your Extended Services vendor as a result of ZIP+4 or NCOALink processing. The report provides counts and percentages of address types, records assigned, and other statistical information. This report is three pages long. The first page is shown below. JOB SUMMARY PAGE 1 -------------------------------------------------------------------------ADDRESS TYPE SUMMARY COUNT % ---------------------------------STREET 518 93.00 PO BOX 0 0.00 HIGH RISE 39 7.00 RURAL ROUTE 0 0.00 FIRM 0 0.00 GENERAL DELIVERY 0 0.00 MILITARY 0 0.00 UNIQUE 0 0.00 ASSIGNMENT SUMMARY COUNT % ---------------------------------ZIP CODES 624 99.68 ZIP+4 CODES 557 88.98 DPB CODES 557 88.98 CARRIER ROUTE CODES 571 91.21 LOT CODES 557 88.98 LOT ORDER CODES 557 88.98 COUNTY CODES 624 99.68 ASSIGNED/NO DELIVERY 14 2.24 FOREIGNS 0 0.00 OTHERS NOT ASSIGNED 55 8.79 LACS CONVERTIBLE 0 0.00 ADDR LEVEL GEO CODES 0 0.00 CENTROID GEO CODES 0 0.00 RDI MATCHES 0 0.00 MOVER ID MATCHES 0 0.00 ANKLINK MATCHES 0 0.00 ---------------------------------TOTAL ZIP+4 CODES: 557 100.00 CASS QUALITATIVE STATISTICAL SUMMARY (QSS) (PERCENTAGES BASED ON # OF RECORDS PASSING THE FILTER) COUNT % COUNT % -------------------------------------------------------------------HIGH RISE DEFAULT 35 5.59 RURAL ROUTE DEFAULT 0 0.00 HIGH RISE EXACT 4 0.64 RURAL ROUTE EXACT 0 0.00 EWS MATCH 0 0.00 LACS CONVERTIBLE 0 0.00 DPV CONFIRMED 492 78.59 RDI 0 0.00 LACSLINK CONVERSIONS 2 0.32 SUITELINK MATCHES 4 0.64 Chapter 11: Reports 263 Extended Services Suppression Summary This report is provided by your Extended Services vendor (in this case, Lorton Data) as a result of suppression processing. The report provides counts and percentages of address types, records assigned, and other statistical information. This report provides a summary of the suppression processing performed and percentage suppressed for each option. Suppression Services Report Lorton Data Inc Process date: 09/06/2007 File : ExtendLD Lorton Data Job ID/Code: 000000 / ABC00000 Total # of input records Deceased matches DMA do-not-mail matches Prison suppress matches Phone Append Summary Quantity -------626 23 19 14 % of Total Records ---------3.67% 3.04% 2.24% This report is provided by your Extended Services vendor (in this case, Authenticom) as a result of phone append processing. Job Name: sample9 Process Date: 1/27/2010 8:05:13 AM Records Submitted: 1059 New Phone Numbers Appended: 216 Phone Numbers Verified: 101 DSF2 Delivery Sequence Invoice This report is provided by your Extended Services vendor (in this case, Peachtree Data) as a result of DSF2 processing. The report provides statistics about your DSF2 processing. If you claim walk-sequence discounts on this job, you can use the DSF2 Delivery Sequence Invoice report to satisfy the USPS’s documentation requirement: “The mailer must maintain documentation to substantiate compliance with the standards for carrier route sequencing.” See http://pe.usps.com/Archive/HTML/DMMArchive1209/M050.htm. 264 User Guide DSF2 Delivery Sequence Invoice ACE 8.00c Page 1 HomeStreet Bank Job: D1000575 Processed on 20-Nov-2009 at 01:28:24pm Licensee Name: Peachtree Data Inc Site Location: Duluth, MN Processing Date: 11/20/2009 Output File: C:\JOBS\D1000575\peach_master.dbf ----------------------------------------------------------------------------ZIP CART Total Total CART Res. %Actv. %Res. Discounts Code Code Deliv. Res. Seq. Seq. Deliv. Deliv. A B C D +-------+------+--------+--------+-------+-------+-------+-------+---------+ | 00627 | C001 | 1384 | 1149 | 1 | 1 | 0 | 0 | N N N N | | 00736 | C004 | 1213 | 1055 | 1 | 1 | 0 | 0 | N N N N | | 00738 | B008 | 43 | 29 | 1 | 0 | 2 | 0 | N N N N | | 00791 | C006 | 1227 | 1103 | 1 | 0 | 0 | 0 | N N N N | | 00794 | C001 | 1080 | 825 | 1 | 1 | 0 | 0 | N N N N | | 00924 | C041 | 1128 | 1093 | 1 | 1 | 0 | 0 | N N N N | | 00926 | C052 | 830 | 821 | 1 | 1 | 0 | 0 | N N N N | | 46702 | R001 | 450 | 439 | 43 | 43 | 9 | 9 | Y N N N | | 46702 | R002 | 292 | 290 | 25 | 24 | 8 | 8 | Y N N N | | 46702 | R777 | 0 | 0 | 8 | 8 | 0 | 0 | N N N N | | 46713 | B002 | 29 | 18 | 2 | 2 | 6 | 11 | N N N N | | 46750 | B001 | 80 | 42 | 5 | 4 | 6 | 9 | N N N N | | 46750 | B003 | 33 | 17 | 2 | 1 | 6 | 5 | N N N N | | 46750 | B004 | 71 | 43 | 2 | 2 | 2 | 4 | N N N N | | 46750 | B005 | 19 | 14 | 1 | 1 | 5 | 7 | N N N N | | 46750 | B006 | 33 | 7 | 2 | 1 | 6 | 14 | N N N N | | 46750 | B009 | 50 | 40 | 3 | 3 | 6 | 7 | N N N N | | 46750 | B010 | 19 | 2 | 2 | 0 | 10 | 0 | N N N N | | 46750 | C002 | 547 | 541 | 18 | 18 | 3 | 3 | Y N N N | | 46750 | C004 | 508 | 450 | 12 | 11 | 2 | 2 | Y N N N | | 46750 | C005 | 647 | 631 | 1 | 1 | 0 | 0 | N N N N | | 46750 | C008 | 587 | 573 | 2 | 2 | 0 | 0 | N N N N | | 46750 | R001 | 504 | 483 | 3 | 3 | 0 | 0 | N N N N | | 46750 | R009 | 490 | 483 | 2 | 2 | 0 | 0 | N N N N | | 46750 | R010 | 741 | 637 | 7 | 7 | 0 | 1 | N N N N | |-------|------|--------|--------|-------|-------|-------|-------|---------| A B C D = = = = Carrier Route Discount 125 Walk Sequence 90% Residential Saturation Discount 75% Total Active Saturation Discount Chapter 11: Reports 265 266 User Guide Chapter 12: Design and print labels This chapter explains how to design, preview, and print address labels, presorted address labels, container (sack and tray) labels, pallet placards, and other custom labels with Label Toolbox. Chapter 12: Design and print labels 267 Print methods Two different print methods are available: Label Toolbox and a text-based method. This chapter guides you through printing labels with Label Toolbox, the default method of printing. Text-based method To learn about printing labels using the older, text-based method, you need to refer to the Text-Based Printing Guide located in the docs folder in your software installation directory. To use the text-based method of printing: 1. Open a .mdf file. 2. Choose Tools > Options. 3. Click the Printing Method button. 4. Select the Disable Label Toolbox option and click OK. Label Toolbox Label Toolbox is a label designing and printing tool. Using Label Toolbox, you can drag and drop fields, barcodes, and other objects onto your label layout to create the label design you want. Label Toolbox provides power and flexibility in designing, previewing, and printing your labels. Label Toolbox’s features, such as placing images on your labels or using conditional filters, also allow you to be more creative with your mailings. Label Toolbox is the print method selected by default. Opening Label Toolbox To open Label Toolbox, choose Print > Labels or click Print Labels on the Tasks pane. Next, you need to choose a design file. See “Label Toolbox wizard” on page 269. 268 User Guide Label Toolbox wizard Fast, easy labelmaking With the Label Toolbox wizard, you can quickly and easily create a standard label. Use the wizard to create labels for these items: USPS address labels USPS tray and sacks labels USPS pallet placards When creating address labels, you can use the wizard to create envelopes, return addresses and indicia, break marks, optional endorsement lines, Postnet barcodes, package numbers, and more. Access the Label Toolbox wizard You can access the Label Toolbox wizard in the following ways: Choose Print > Labels, click the Design button for the label you want to set up, and then click the Wizard button in the preview window. Choose File > New > Wizard from Label Toolbox. The wizard guides you through the following setup windows: Printer Setup Paper Setup Label Options Summary If you are creating envelopes, the Envelope Setup window and the Envelope Options window also appear. Printer Setup window The first step is to specify what you’re printing—labels or envelopes, with or without graphics. What you’re printing determines which printers appear in the list on the right side of the window. For example, if you indicate that you’re printing labels or envelopes with graphics, then the printer list shows printers that can handle graphics. Choose the printer that you want to print to, and then click Next to advance to the next step. Paper Setup window The paper stock choices listed are appropriate for the selected printer and match your previous selection of envelope or label. Choose the desired paper stock from the list. Read the description and view the preview to be sure that it is the stock you intend to use. Or click Create Label Stock or Create Envelope Stock to set up your own stock. Click the Next button to advance to the next step of the wizard. Envelope Setup window In this window you can set the position and size of the address block. You can also choose to include a return address or indicia. If you choose this option, you will see an additional Envelope Options window (not shown) where you can type up to six lines of text for the return address and an additional six lines for the indicia. Chapter 12: Design and print labels 269 Label Options window In the Label Options window, you can include the optional endorsement line, Postnet barcode, Intelligent Mail barcode, package numbers, and break marks. If you choose to include break marks, you will see an additional Break Mark Options window (not shown) where you can set the number, levels, type, orientation and so on. Summary window The final window shows an example of your label appearance. You can choose to make more changes, or if your design is complete, you can save it. To see your data in the label format you created, click the Generate Preview button. If your design has only one label per page, then only the design and its contents will be displayed in the summary window. Creating tray, sack, and pallet labels 270 User Guide You can also create tray, sack, and pallet labels. When creating tray, sack, and pallet labels, you see only three wizard windows: Printer Setup, Paper Setup, and Summary. Get started designing labels Pick a design file Design files (.ltd) contain details about your labels and the printer you will use. Your job must have a design file assigned to it in order to print your labels. You can edit design files in Label Toolbox. Default design files You can set a default label design file for each type of label. The software uses the default label design file when you set up a new job and also with jobs that have no design file associated with them. To save time, you can set the default design files to what you use most often. You can always choose a different design file later, if the default is not appropriate for a particular job. To set default label design files: 1. Choose Tools > Options. 2. In the Printing section, click the new Default Label Design Files button. 3. For each type of label or envelope, click the Browse button to open a label selection window. Select the desired design file from the list and click the Select button. 4. Click OK to close the window. Which design file should you use? You can create your own design file by combining a page and layout template or you can use one of the predefined design files installed with the software. These predefined design files will need some customization to generate valid labels. Choose or create a design file based on your label requirements and printer capabilities. Note: All predefined design files and their components (page and layout templates) are read-only sample files. If you modify them, you need to rename them in order to save your changes. Assign a design file to your job Choose Print > Labels, and then click the Design button for the type of label that you want to set up. In the Design File Preview window, you can select a design file to use with your job, view the description of the design file, and see a preview of the design file (the page and layout setup). Chapter 12: Design and print labels 271 Click Edit to make changes to a design file. See the section “Edit a design file” on the next page. Click Label Toolbox to design the label in Label Toolbox. Or click Wizard to use steps to design the label. At the end of the Wizard, you have a complete label, which you can edit later in Label Toolbox, if needed. Edit a design file Click Select to assign the highlighted design file to the current job. When you first set up a job, you do not need to design a label from scratch. Instead, you can pick a design file that is close to what you need, and then edit it as appropriate. To do this: 1. Choose Print > Labels and click the Design button. 2. In the Design File Preview window, select a design file and click Edit. The design file opens in Label Toolbox where you can make any necessary adjustments to the page and layout setup. 3. Choose File > Save to save the design file or File > Save As to save the design as a new file. You may also want to choose File > Design Settings to edit the description of your design file. If you save the design file with a new name, you must exit Label Toolbox (File > Exit), choose the design file from the list and click Select. This process assigns the design file to your job. Create a new design file If you don’t use the wizard to create a new design file, you must first combine existing page and layout templates. The following table defines these templates. Template Description Page (.ltp) This template contains attributes of the paper that you are printing on, including the paper size, number of labels per page, and margins. Layout (.ltl) This template contains the layout of your labels, including the position of your fields, barcodes, and other objects. To create a new design file: 1. Choose Print > Labels and then click the Design button. 272 User Guide 2. In the Design File Preview window, click Label Toolbox. 3. Choose a printer, printer class, and unit of measure. Click Next. 4. Choose a page template that matches closely to what you want, and click Next. 5. Choose a layout template that matches closely to what you want, and click Finish. Your new design file opens in Label Toolbox. 6. Choose File > Design Settings, enter a description of your design file, and click OK. 7. Choose File > Save As to name your design file. You can now make modifications to the setup of your design file. Chapter 12: Design and print labels 273 The Designer window Overview The design window offers everything you need to design your labels. Layout window: This window contains the label design for the current design file. You can change the look of the design by deleting items from the label or by dragging fields or objects from the Objects window and dropping them onto the label. Objects window: This window contains all of the components available to this design file currently shown. These include fields, barcodes, and other miscellaneous items. You can switch this window on and off in the View menu. Choose View from the menu to display the Ruler or Grid options. Layer tabs: Every design file has a base layer. Windows and Generic Text drivers offer the ability to create banner page and test label layers. You cannot delete, move, or rename these, but you can add new layers if you want. Status window: This window shows all of the errors or warnings that exist in the current design file and to which component the errors are assigned. You can switch this window on and off in the View menu. Objects and Status windows Status bar: This area gives you the exact coordinates of your cursor on the layout window, the current units of measure, and alerts you to any errors or warnings that may exist in your layout. This feature is especially helpful if the Status window is closed. The Objects window and the Status window can be resized and “undocked” to provide custom viewing of your design. There are two ways to undock a window: Place the cursor over the docking bar of the window you want to move. Click and drag it to the desired position. Double-click the docking bar of the window. Both the Objects and Status windows appear in the default view of the design window. To remove either window, choose View from the menu. Click either Objects or Status to control the appearance of these windows. You can also remove either of these windows by clicking the X in the upper right corner. Font Properties With an object selected in your label design, choose Format > Font. In this window, define a font for the selected object. For example, if you select a field and change the font in this window, you will see the change on your layout. You can also select a frame, change the font in this window, and then see the fonts for all objects with font properties change in the frame. Note: This feature is available for design files using Windows printer drivers. 274 User Guide View options Label Toolbox comes with several handy features to help you view your label designs better. Choose View from the menubar to: Preview your labels Turn the Grid on/off Turn the Ruler on/off Turn print head lines on/off See more/less toolbar options Zoom the label design in/out. Chapter 12: Design and print labels 275 Define your page settings What are page settings? Your design file’s page settings define the properties of the paper you are printing on. These properties include the paper size, the amount of labels per page, and the page margins. In Label Toolbox, choose File > Page Setup to access your page settings. For more information about page templates, see “Page templates” on page 297. Label Page Click the Label Page tab, in this window, you can choose the size and layout of the page that your labels will be printed on. Most of the sizes you will need are listed in the Paper Size drop-down list. If you can't find the size you need, you can enter your own custom page size and orientation. Be sure to check your printer's documentation to find out if your printer supports the desired page size. Click Apply to assign any changes to the current design. Label Page N-Up Click the Label Page N-Up tab, in this window, set up the total number of labels per page. You can either have Label Toolbox automatically size them to fit your page, or you can create custom-sized labels. You can also specify the amount of white space that you need between label columns and rows For example, you can have your labels only fill up a portion of your page by entering specific horizontal or vertical measurements. In the image to the right, the vertical area of the page was altered. Click Apply to assign any changes to the current design. The Label Page N-Up tab is not available if you are using an inkjet printer. 276 User Guide Define your printer settings Each design file must have a printer associated with it. Label Toolbox saves these settings within the design file and uses them every time you select that design file for your job. Assign a printer to your design file If you don't assign a printer, you can not print your labels.To assign a printer to your design file: 1. In Label Toolbox, choose File > Design Settings. 2. Select a printer from the Printer Name drop-down list, and type a description of your design file. For Windows drivers, the printers available in the drop-down list are determined by the printers defined on your system. For Generic Text and Inkjet, the printers available are taken from Label Toolbox’s Printer Setup window (Tools > Printer Setup). 3. Click OK. Your printer is now assigned to the design file. This design file will use this printer every time unless you change it. Chapter 12: Design and print labels 277 The Layout window Placing the fields and objects you need onto your layout is as easy as dragging and dropping from the Objects window. There are a few things, however, that you first need to know when you are working in the Layout window. Base layer vs. Label area White space at the far right edge of the label represents space between labels. The lined portion of the layout is the base layer. Your label elements will not print outside of the base layer. Insertion point cross hair View hidden information on your layout Base layer (printable area) Distance between labels Label area (size of the label) When moving any line-based object, a red cross hair appears in the upper left corner of the object to help you accurately place the field. Sometimes a layout contains so many fields or objects that the base layer or frame cannot display everything. Information that may have been squeezed out of view may still print on your label, depending on the size of the data in your fields or objects and the line suppression of the layer or frame. Label Toolbox signifies this “hidden” information with an arrow that points in the direction of the missing information. To resize your fields, see “Size field objects in the layout” on page 284.To view the hidden information on your base layer, you will need to temporarily change the size of your labels. To do this: 1. Choose File > Page Setup and click the Label Page tab to increase the label area, or click the Label Page N-up tab to decrease the number of horizontal or vertical labels. 2. Click OK to save your changes. 3. Resize the base layer to view the hidden information. 4. Choose File > Page Setup to revert page settings to the original dimensions. 5. Choose View > Label Preview to ensure that your labels are set up as you intended. 278 User Guide Lines When you drag and drop fields onto your layout, you drop the fields into lines. Lines on your label layout cannot be “selected” or moved by clicking and dragging. Line To insert or delete a line or to view a line’s properties: 1. Place the cursor on a line or any object on that line. 2. Right-click, and choose the appropriate action from the popup menu. Line properties In the Line Properties window control your line spacing options and justification. You can select the Permanent option to exempt the line from the effects of blank line suppression. When this option is selected, a blank line will not be removed when suppression is turned on. Generic Text drivers Click the More button to access the line beginning and line ending escape code options. These can be set to include an escape code at the beginning and/or ending of a line. These settings are applied to the specific line and are not affected by blank line suppression. This can be especially useful for creating multiple N-up labels. For more information about adding escape codes to your printer, see “Page templates” on page 297 for more information. Chapter 12: Design and print labels 279 Objects Objects are Label Toolbox elements that you can drag and drop from the Objects window to the label layout. There are two categories of objects. Object properties Line-based objects: When you drop these objects onto a layout, they are assigned to a line, and they move with that line, if you add lines to your layout or use blank-line suppression. These objects include all fields, including the Expression field and the Text field, and tabs. Non-line-based objects: These objects exist independently from lines on a layout. That is, when you drop one onto a layout, they are not assigned to a line. They can span multiple lines, and they do not move if lines are added to a layout or are affected by blank-line suppression. These objects included break marks, images, barcodes, and frames. Each object that you drop on your design has its own properties. To view the properties of any object, select the object you want and do one of the following: Choose Format > Properties. Click the Properties button on the toolbar. Right-click and choose Properties. Double-click the object. Depending on the type of object, in its Properties window you may be able to set up a value expression or conditional filter, define leading or trailing characters, or suppress clear zones. For more information about a specific object’s properties, see the following object sections in this chapter. 280 User Guide Frames Frames can be used for many things: address verification, field placement on a layout, printing an indicia, and so on. The base layer of a design file is considered a frame, with most of the same properties as a frame that you drop onto your layout. Label Toolbox lets you have as many frames in your design file as you want, each with its own properties, such as blank line suppression. Except for the base layer, frames cannot be placed inside other frames. USPS Address blocks Address blocks are those that Label Toolbox recognizes as the frames that contain fields in need of verification. Label Toolbox will not attempt to verify any address information placed outside of a USPS address block. Note: Most of the predefined design files in Label Toolbox already have either the base layer or a frame designated as a USPS address block. Making a frame a USPS address block To assign a frame as the USPS address block: 1. Drag a Frame object onto your label. 2. Select frame, and choose Format > Properties. 3. On the Miscellany tab, select the USPS Address Block option. Set the position Select a frame on your label design and choose Format > Position from the menubar in Label Toolbox. The Position window opens. This is true for all non-line based objects. In the Position window you can precisely position and size an object on your label. Simply clicking and dragging or stretching your object might not be accurate enough. For an example, see “Indent objects” on page 282. Text flow You can set your text flow in the Position window. The text flow determines how line-based objects wrap around non-line-based objects. For example, if you drag a frame object onto your layout, you can set the text flow to wrap around the image on either side (Left, Right, Largest Side), or you can have no other objects on the same lines that the image occupies (Skip). Blank line suppression You can delete blank lines from your final printed label by choosing either Up or Down from the Suppress Blank Lines drop-down list in the Frame properties window (Miscellany tab). Choosing Up moves the objects up with blank lines below. Chapter 12: Design and print labels 281 Choosing Down moves the objects down with blank lives above. To exclude a non-line based object from being affected by blank line suppression: 1. Select the object on your design. 2. Choose Format > Position. 3. Select the Anchored option, and click OK. Indent objects Use frames to indent objects on your layout. For example, suppose you want to indent a field 1 inch (or indent to column 6 for inkjet printers). To do this: 1. Choose View > Rulers from the menu, if necessary. 2. From Miscellany in the Object window, drag a Frame object and drop it onto your layout. Watch the red line on the ruler to determine the exact position of the frame. 3. While the Frame is selected, choose Format > Position from the menu and enter the exact position requirements, if necessary. Click OK. 4. Drag the object into your frame. You may need to resize your frame to view the entire object. 282 User Guide Fields Label Toolbox groups fields as follows: Field properties Fields Description My Database Fields These are the fields available from your database. They are not used for presorted label verification. For a complete list of these fields, see Appendix A. Other Fields These fields are created during processing. See “Other fields” on page 285. To access a field’s properties, select the desired field in your label design and choose Format > Properties. In the Field Properties window control each specific field’s settings. You can assign a filter, you can designate leading or trailing characters, or you can designate truncation. Leading and trailing characters In the Field Properties window, you can set the number of characters that appear before or after the specified data in the field. Spaces are considered characters. You can use this feature to line up your fields in any way you want. Note: If you have only one field on a line and the field is empty for a particular record, Label Toolbox considers the field blank even if the field contains a leading space. Label Toolbox suppresses the line in this case if you have selected Blank line suppression. See “Blank line suppression” on page 281. You can also specify a maximum fill length for fields that you don’t want to exceed a certain length. You may find this especially useful with your optional endorsement line (OEL). The default length of the OEL is 30 characters. Truncation The Field Properties window allows you to truncate a field if the output on a line is too long to print on the label. Most fields are truncated from the right if the Allow Truncation option is selected, and a minimum of four characters will always remain. This feature handles two specific fields differently from others: City: When you select the Allow Truncation option for this field, the directional is reduced to one letter first, then vowels are removed from the city name, from the right, until it fits, and then, if the field is still too long, the field is truncated from the right. The minimum remaining length is 4 characters. Dest_City: Only the city portion of this field will be truncated. The state portion will be ignored, if it’s there. Label Toolbox ignores the destination facility prefix (ADC, for example), and reduces the directional to one letter first. The minimum remaining length is 12 characters. Chapter 12: Design and print labels 283 Trim spaces In the Field Properties window designate how (extra) spaces in the field should be removed. You can choose to have spaces removed on the right, left, or both sides of the data in the field. The Trim Spaces option does not affect leading or trailing characters set in this window. It only affects data from within the field. Size field objects in the layout You can view the fields on your layout in a normal or collapsed state. When fields are collapsed, you can fit more fields onto a line of your layout. This does not affect your output. You cannot fit more data on your label than the length of the label will allow. If the data in your fields is longer than the length of your label, it will be cut off. To ensure that you have enough room on your label for the fields you want, choose View > Label Preview. See “Preview labels” on page 295. To collapse or expand a field: 1. Select a field on your layout. 2. Right-click, and choose Collapse Field or Expand Field. Tips 284 User Guide A red arrow appears to the right of the first letter of a collapsed field. If you aren’t sure what the collapsed field contains, place your cursor over the collapsed field, and the name of the field appears. Other fields The following fields are available for printing on labels. Key N = Non-presorted labels P = Presorted label C = Container labels T = Pallet placards S = Single label or envelope Field Description Availability ACS_CODE The ACS participant code according to your settings in Tools > ACS > Properties N, P, S ACS_KEY The ACS keyline according to your settings in Tools > ACS > Properties N, P, S ADR_BC_DGT Number value of address label’s barcode N, P, S ADR_CHK_DIGIT Number value of address’s checkdigit. CART_ENDRS Carrier route endorsement P CONTENTS Container contents information C CTN_BC_DGT Number value of container’s barcode C CTN_BC_REQ This field equals Y when presort indicates the barcode is required or the user has enabled the option to always print container barcodes in Tools > Options > Default Container Label Options C CTN_BRK_F Y indicates this is the first record in the container P CTN_BRK_FL Y indicates this is the first or last record in the container P CTN_BRK_L Y indicates this is the last record in the container P CTN_LEVEL Container sortation level. 3DG 3-digit 3DGS 3-digit scheme 3DGU Unique 3-digit city 5DG 5-digit 5DGS 5-digit Scheme AADC Automated ADC ADC Area Distribution Center Auxiliary Service Facility ASF CR5 5-digit carrier route CR5S 5-digit Scheme CART CRD Direct carrier route CTY Multi-ZIP city FRM Firm M5D Merged 5-digit M5DS Merged 5-digit scheme MAAD Mixed AADC MADC Mixed ADC NDC Network Distribution Center RES Residual SCF Sectional Center Facility SGL First Class single piece blank Nonpresort or unqualified P Chapter 12: Design and print labels 285 Field Description Availability CTN_NO The container number P DEST_CITY Container’s destination city C DEST_CS_ABS Container’s destination city and state, abbreviated C DEST_STATE Container’s destination state C DEST_ZIP Container’s destination ZIP Code C ENT_PT_CS Entry point city and state. P IMB_ADR 31-digit number for the Intelligent Mail barcode. P IMB_RTAUTO Carrier route code for the pieces in carrier route direct trays. For all other trays, if the pieces within the tray are barcoded, the word “AUTO” is output. C IMB_TRYSCK 24-digit number for the tray Intelligent Mail barcode. C IMB_PLT Digits for the pallet Intelligent Mail barcode. T MAIL_TYPE The presort status of this piece P MPROC_CODE Mail processing code C NO_PCS_CTN Number of pieces in the container P NO_PCS_PKG Number of pieces in the package P NO_PCS_PLT Number of pieces in the pallet P NONPRESORT_L1 If the current label is not qualified, this prints: “*DO NOT INCLUDE IN MAILING*” C NONPRESORT_L2 If the current label is not qualified, this prints: “If desired, apply Single Piece rate.” C NONPRESORT_L3 If the current label is not qualified, this prints: “postage and mail separately.” C NONPRESORT_L4 If the current label is not qualified, this prints some container information including the presort status, container type, container number, and number of pieces in the container. C OPT_ENDRS Optional endorsement P ORIG_LINE Origination line C PIECE_NO_ABS The absolute sequence number. (1 for the first record printed, 2 for the second record printed, and so forth.). Use this field when printing in reverse or printing selected presorted pieces. N, P, S PIECE_RATE The mail piece’s mail category. For example, AB, AC, AT, EB, or RT. P PKG_BRK_F Y indicates this is the first record in the package. P PKG_BRK_FL Y indicates this is the first or last record in the package. P PKG_BRK_L Y indicates this is the last record in the package. P PKG_NO The package number P PKG_RATE Postage rate applied P PLT_BRK_F Y indicates this is the first record in the pallet. P 286 User Guide Field Description Availability PLT_BRK_FL Y indicates this is the first record in the pallet. P PLT_BRK_L Y indicates this is the first record in the pallet. P PLT_NO The number of pallets in your mailing. Note: If you place this field on a tray label layout for a palletized mailing, the tray label displays the number of the pallet that the tray should rest on. C PLT_WT Pallet weight in pounds. This applies only to the mail itself, not the pal- T let or any wrapping materials. The field length of 9 characters includes the decimal point and 4 decimal places (for example, 1234.6789). PLT_VOL Pallet volume in cubic feet. This applies only to the mail itself, not the pallet or any wrapping materials. The field length of 7 characters includes the decimal point and 4 decimal places (for example, 12.4567). T PRESORT_INFO Presort information about this container: Container type, container number, number of packages, number of pieces C RECORD_NO The record number in the database (including records marked as deleted). N, P, S SEQUENCE_NO The sequence number. (1 for the first record printed, 2 for the second record printed, and so forth.) N, P, S ZEBRA_REQ This field equals Y when the presort indicates the Zebra barcode is required or the user has enabled the option to always print container barcodes in Tools > Options > Default Container Label Options C ZONE Zone rating. P, C, T Chapter 12: Design and print labels 287 Barcodes Windows drivers can use any of the barcodes listed in the Objects window, including: Intelligent Mail barcode POSTNET PLANET I 2 of 5 Zebra Code 128 3 of 9 Drag a barcode onto your layout. The Barcode Properties window automatically opens. In this window you must define the barcode’s value expression. Barcodes always require a value expression. Set the position Barcodes are considered non-line based objects because they do not follow the properties of a line. For information about setting the barcode’s position on the label, see “Set the position” on page 281. Barcode clear zones The USPS requires clear zones around your barcode. However, you may be able to suppress some of these under the right circumstances. ! Why suppress clear zones? Caution: You are ultimately responsible for complying with USPS regulations. Refer to the DMM for clear-zone specifications. The main reason for suppressing clear zones is for aligning fields. If you want to line up the left side of your labels, you might suppress the left clear zone. Be careful that the right edge of the barcode is not cut off by the end of the label. Also, if you have a blank line above or below the barcode, you could suppress the top or bottom clear zone to reduce the amount of white space on your label. How to suppress barcode clear zones 1. Drag a barcode onto your layout. 2. Choose Format > Properties. 3. Select the clear zone you want to suppress. 4. Click OK. 288 User Guide Break marks Break marks alert the person assembling the mailing that a package, container, or pallet is starting or ending, for example. Remember that only the highest level of break mark appears on a label. For example, if the mail piece requires a package and container break, the software prints only the container break indicator because a container break, by definition, requires a package break (a package cannot span containers). Many of the predefined design files come with a break mark placed in the layout. There are two types of break marks: Clear Channel and Gated Scan. Which one of these you use depends on what kind of machinery you might use to read your break marks. These break marks can look exactly the same; however, the placement of the break mark is different. Clear Channel A clear channel break mark is usually placed outside the label area. This ensures that the reader for reading the break mark has a “clear channel” for looking for the break mark. No address information is above or below the break mark.You must place the address information into its own frame to accomplish this. Gated Scan A gated scan reader looks at a predetermined area on the label for the break mark. This type of reader does not require a clear channel to read the break mark. Note: If you do not use machinery to read break marks, it does not matter what type of break mark you use. Set up break marks To set up break marks: Select the number of levels you want. For example, do you only want to break on the first record in a package (one level), or do you want to break on the first record in a package and the first record in a container (two levels)? Choose the characters you want to represent the break mark. Assign a field to determine when a break mark is printed. Create the look you want the break mark to have by selecting the orientation and the width in characters. For this example, we will create a simple break mark for the first record in each package and the first record in each container. Chapter 12: Design and print labels 289 To create break marks: 1. Drag a break mark from the Objects window onto your layout, if there is not one there already. 2. Select the break mark and choose Format > Properties. 3. In the Break Mark properties window, select the Level 1 and Level 2 options. 4. Choose the character you want for each level. In this case we will use the pound sign(#) for all levels. 5. For Level 1, choose Pkg_Brk_F from the Field drop-down list. For Level 2, choose Ctn_Brk_F. 6. Select Horizontal for the Orientation and 3 for the Width in Characters. At this point, the Break mark properties window should look like the one above. 7. Click OK. Your break marks appear on your labels in the following forms: First record of new package ### First record of new container ### ### Now that you have successfully set up a basic break mark, you can explore all of the different ways to use break marks by trying new levels, fonts, characters, and so on. 290 User Guide Images You can add any number of images to any number of your labels (Windows printer drivers only). For a complete list of all supported image file formats, see the Label Toolbox help topic Image Formats. How to add images to your design You must complete a few steps before your image will appear on the labels the way you want it to: Example Choose your image(s) from your Image Files folder (set up in Tools > Options > File location tab). Assign a value to the image(s). Create a value expression for the image(s). Create a conditional expression for the image (optional) To help illustrate how to add images to your label, we have the following scenario: A company is sending out a mailing to customers in Wisconsin and Minnesota. To grab their attention, they are going to place an image on the labels—a map of the state for Minnesota customers and a wheel of cheese for Wisconsin customers. To add these images to the appropriate labels: 1. From the Objects window, under Miscellany, drag the Image icon onto your layout. The Image Properties window appears (if not, choose Format > Properties). PW.State 2. Next, enter or build the value expression in Expression Builder that tells Label Toolbox what field needs to be populated to print the necessary image. Because we are differentiating by state, we chose the field State. 3. Click the Add button in the Image Properties window to choose the image you want. 4. Select the Minnesota image and enter the value MN. Then select the Wisconsin image and give it a value of WI. These values tell Label Toolbox that when the State field is populated with MN, print the minnesota.bmp image. The same goes for WI; when WI appears in the State field, print the cheese.bmp image. Chapter 12: Design and print labels 291 Other miscellaneous objects Drop a Text field onto a layout to add any text you want onto your labels. Text For example, you could type a greeting or a short message right onto the label design. Be sure to preview your labels before printing. Choose View > Label Preview from the Label Toolbox menu. Tab Adding a tab to your layout can help you in designing your label. For example, you can use it to make a field start at any position on a line. It can be used as a right tab or a left tab. Expression With the Expression field you can do a number of things you cannot do with other Label Toolbox fields and objects. For example, use the Expression field to: Conditionally print text Create printer codes for Windows printer designs Combine data from multiple fields Before you can print an Expression field, you must create a value expression. You can also name your Expression field by typing the name you want into the Field Name text box in the Field Properties window. See “Operators and functions for Label Toolbox expressions” on page 347 for more information about value expressions. 292 User Guide Container labels The software prints container labels according to strict USPS rules. Following USPS rules, the software prints barcodes on container labels for automated mailings. Refer to the DMM for details about these rules. You can choose the font for container labels only if the label doesn’t include the barcode. When to print container labels After you have presorted your records, you can print container labels. ! Design files Label Toolbox comes with a number of predefined design files for printing your container labels.These design files are shown in the Design File Preview window after you choose Print > Labels and then click the Design button in the Container Tags section. ! Choose options for container labels Caution: If you change data in any way between the time you presort and the time that you want to print container labels, you will have to represort. This is because any records that you changed or added might cause a change to the container labels. Caution: We recommend using predefined design files for printing your container labels, because these design files meet the USPS’ strict specifications for printing container labels and barcodes. If your labels do not meet USPS standards, your mailing could be rejected. After you select the design file to print your container labels, you can select other options for your container labels. You can choose to print: Change printing options for container labels Container number on each container label Number of packages on each container label Number of pieces on each container label Barcodes on container labels for nonautomated mailings. Doing so may speed delivery of your mail. 1. Choose Print > Printing Options, and click Presort Container Tags tab. 2. Select the options you want for your container labels, and click OK. Now you can preview or print your container labels. Intelligent Mail To produce Intelligent Mail tray or sack labels in Label Toolbox, choose label designs and templates with “IM 24-digit” in the file name. Chapter 12: Design and print labels 293 Verify labels The USPS has specific rules about which elements you can print on your labels and where they should be positioned. Label Toolbox checks your label layout for you to ensure that it does not violate basic USPS rules. ! Status window Caution: Label Toolbox catches several obvious errors, but it does not enforce all USPS rules on your label layout. Even if Label Toolbox finds no errors in your layout, we can’t guarantee USPS acceptance. For details on USPS rules, see the DMM. The Status window (View > Status) shows the elements in your layout and their status. If Label Toolbox finds something wrong with one of the elements of your layout, it will display either an error or a warning related to the current design. They are marked by the following symbols: Error: This sign signifies that there is a severe problem. If the problem is not corrected, your mailing could be rejected. Warning: This is not usually as severe as an error; however, it is recommended that you research the problem and attempt to fix it. Fix your errors By right-clicking an error or warning in the Status window, you may be able to: View a help topic that gives you a description and possible solution to your problem. Go to the location of the problem in question. Note: When you prepare labels that won’t be used for mailing purposes, you may still get warning or error messages. Under these circumstances, it may not be necessary to fix these problems. 294 User Guide Preview labels To view your labels before you print, choose Print > Labels > Preview. This works if there is a design file assigned to the current .mdf file. When you are in the Design window of Label Toolbox, you can preview your labels by choosing View > Label Preview. Tip: To preview your label changes instantly, resize the print preview window and the design window to fit both on screen. Toggle button In the preview mode, there is a button in the lower left corner that allows you to change between viewing a single label or an entire page of labels. Search You can search for any text on a label. 1. From the Print Preview window, choose the Find Text on Label button. 2. Type the text that you want to find; for example, Los Angeles. 3. Select matching options (the whole word or specific casing) and the find direction. (Optional.) 4. Click Find Next. The text you are searching for must be on a single line of data. For example, if you type Main Street Hollywood in the Find box, and “Main Street” is on one line and “Hollywood” is on the next line, then no match will be found. If the text is on the same line, then a match will be found. To search for a label, package, or container number, in the Print Preview window, type the number that you want to find and then click the Go To button. Show multiple output files The Preview window shows the appropriate breaks and accurately displays how the labels will be printed in page mode. For example, let’s say that you are printing 10 labels per page. If you have 101 labels in one output file and the first 100 labels fully complete 10 pages, then the 101st label will now appear alone on the 11th page rather than having the first several labels of the next output file included on the same page. Chapter 12: Design and print labels 295 After previewing the labels, you can print from the same window. Print 1. From the Print Preview window, click the Print button. 2. Set your options in the Print window and then click OK. If you want to pause printing, you can click Pause in the Print Labels status window. Preview banner pages and test labels 296 User Guide When you have information placed on the banner and test layers, you can preview the layers as well as your address or container labels. Page templates When you create a new design file, you must pick a page template (.ltp) to use. Page templates contain the physical information about the page of labels you are using. This information includes the size of the page, the number of labels per page, the size of the margins, and so on. When working in Label Toolbox, you can create and save your own page templates, as well as load existing page templates in the current design. Create a new page template If you often use the same page setup but different label designs, then you may want to create a page template. For example, if a lot of your printing is done on a custom label or paper size, rather than modifying your page setup each time, you could save your page settings as a page template. To do this: 1. In Label Toolbox, create and save a design with your desired page settings. 2. Choose File > Page Setup and click the Page Template tab. 3. If necessary, click the folder icon to navigate to a different folder, and click OK. 4. Choose Save New Template from the list, and enter a Name and Description for the template. 5. Click Save, and Click OK. After you have created and saved this page template, you can use it when creating new design files or you can load it into an existing design file. Assign a different page template to the design file Perhaps you know that there already is a page template with the setting you want, to assign a different page template to the current design: 1. Choose File > Page Setup and click the Page Template tab. 2. If necessary, click the folder icon to navigate to a different folder, and click OK. 3. Choose a page template from the list, and click Load. 4. Click OK. Chapter 12: Design and print labels 297 Layout templates When you create a new design file, you must pick a layout template (.ltl). Layout templates contain information about what fields, barcodes, break marks, or other objects appear on your labels, banner pages, or test labels. When working in Label Toolbox, you can create and save your own layout templates, as well as load existing layout templates in the current design. Create a new layout template If you often use the same label design but different page settings, you could create different layout templates. Then, you wouldn’t have to change your label design each time you create a new design. To do this: 1. Create and save (File > Save) your label design. 2. Choose File > Layout Template > Save. 3. If necessary, navigate to a different folder, and name your new layout template. Click Save. After you have created and saved this layout template, you can use it when creating new design files or you can load it into an existing design file. Assign a different layout to the design file Perhaps you know that there is a layout template with the settings that you want. To assign a different layout to the current design: 1. Choose File > Layout Template > Load. 2. If necessary, click the folder icon to navigate to a different folder, and click OK. 3. Choose a layout template from the list, and click Finish. Banner pages and test labels 298 User Guide If you often use a common setup for your banner pages or test labels, but not your label design, you may want to create and save a layout template. This template could contain your desired banner and/or test layer information but a blank base layer. You could then use this layout template when creating a new design. Printers Your printer’s documentation is the best source of information about your printer. Consult this documentation if you have any questions about your printer’s capabilities. You may have more than one printer, but the printer that will be used to print your labels is controlled through the design file assigned to your mailing. Default printer When you first open a predefined design file, your default Windows printer is assigned to the design file. You can view the default Windows printer by choosing Start > Settings > Printers and seeing which printer has a check mark by it. To set a default printer for your inkjet or generic text printer, choose Tools > Printer Setup, highlight the desired printer, and click Set Default. Assign a new printer to a design file To change the printer in a design file: 1. Choose Print > Labels and then click the Design button. 2. Select your design file, and click Edit. 3. Choose File > Design Settings. 4. Select a new printer from the Printer Name drop-down list, and click OK. 5. Choose File > Save. Set up Generic Text or inkjet printers For more information about setting up your inkjet printer drivers, see “Inkjet printers” on page 300. For more information about setting up your Generic Text printer drivers, see “Generic Text driver” on page 302. Also, see the list of printer files available in the section, “Printer files” on page 364. Chapter 12: Design and print labels 299 Inkjet printers The software supports the following inkjet printer drivers: Cheshire VIP III-IV Domino JetAddress Scitex Admark III v8 Scitex Ektajet 5000 Videojet PrintPro The features that are present in each driver vary from one driver to the other. Consult your printer’s documentation for information about supported features. Not supported: The software does not support messaging or bindery control features for these inkjet printers. Design files To print labels with one of these inkjet printer drivers, choose the Inkjet design file. How to modify printer settings You can modify any inkjet printer’s settings at any time. You do not need to have the printer assigned to your design file. To do this: 1. In Label Toolbox, choose Tools > Printer Setup to modify the settings of your printer. 2. Select your printer, and click Modify. 3. In the Modify Printer window, define your printer’s settings by selecting a category on the left. You can edit the values that appear on the right. 4. When you finish editing your printer settings, click OK. 300 User Guide How to modify design file settings If you have a inkjet printer assigned to the current design file, you can modify the printer’s settings just for use with the current design file. To do this: 1. In Label Toolbox, choose File > Design Settings, and click the More button to access the printer settings for your design file. Design-file printer settings affect only jobs that use that particular design file, and not the particular printer. The categories below change based on the printer chosen here. This button toggles between More and Less. Clicking More makes the design-file printer settings appear. Clicking Less hides the design-file printer settings. 2. Edit your settings as necessary for this design file, and click OK to close the window. Tips for modifying printer settings Not all printer settings are available for design files. Some settings are available only in the printer settings. If a setting is available in both places, the design file setting overrides the printer setting. If this symbol is next to a setting, you cannot edit that setting. We have populated some of the settings with default values. Be sure to consult your inkjet printer’s documentation for information about these values. Chapter 12: Design and print labels 301 Generic Text driver The Generic Text driver can be set up for use with any printer Printer files Printer files (.ltr) are available to use with the Generic Text driver. These printer files contain suggested POSTNET escape codes for a variety of printers, such as the Tally, Rena, Okidata, and Genicom printers. See “Printer files” on page 364 for a list. Generic Text design files Label Toolbox comes with several Generic Text design files installed for your convenience. Choose a design file that corresponds to your printer model. Use these design files as a basis for your text printer design files. Choose your printer Define your printer settings for any printer at any time in the Printer Setup window. This window acts as a repository for all of the printers available. Here you can access information about your printer and access the location where you define the necessary settings to control your printer. Create a new printer instance You may have multiple printers that you want to use with the Generic Text driver. You may also need to change the settings for a specific printer depending on the job you are running. You can define different settings for the same printer, thus saving future setup time. Example For example, suppose you have a Taneum printer. With some designs, you want to print at 6 LPI and with others you want to print at 8 LPI. You can set up a printer instance for each and name the printer anything you want. To set up an instance of your printer to print at 6 LPI: 1. Choose Tools > Printer Setup, and click New. 2. Select the Generic Text driver from the drop-down list, and enter a new name for your printer, such as Taneum_6lpi. 3. Select OK. 4. In the Modify Printer window, select Settings. 5. Enter in the InitCode parameter the appropriate printer codes to print for 6 LPI printing, and click OK. Go through the same steps to set up your printer for 8 LPI, changing the values and names where appropriate. You now have two instances of the same printer, but with different LPI settings. Define your settings The Modify Printer window contains options you need to set up for using the Generic Text driver. To enter a value for any of the options, just click the field next to the name of the option, and type the value or choose the value from the drop-down list. If you do not use one of the available printer files, your printer’s documentation should contain most of the information you need about these options. 302 User Guide Settings The following table lists the various printer options you may set up, as well as a description of each. Option Description DeviceName Use the DeviceName option when the output is sent directly to the printer. Enter the name of a Windows printer driver here. The name you type at the DeviceName option must match the name of your printer exactly (spelling, case, and so on). We suggest copying and pasting. For a network printer, you must also specify the path (for example, \\server name or path\printer name). PadLines This option determines how the driver treats end-of-line situations. Set to True to pad each line with spaces to the width of the label stock. When you set PadLines to False, each line ends at the last character or escape code. PadPages You may find this setting useful if you are experiencing problems with blank lines at the end of your label page. When the value is set to False, these blank lines are removed. InitCode If you want a printer initialization sequence, enter it here. The contents of this option are output at the beginning of the print run. ResetCode Use this option to set the printer reset sequence. The contents of this option are output at the end of a print run. LineFeedCode Use this option to override the default line feed sequence. This sequence will be output at the end of each line of text. Label Toolbox has a default LineFeedCode of \x0d\x0a. PageFeedCode Use this option to send a page feed sequence. If setup, this sequence will be output at the end of each page. Chapter 12: Design and print labels 303 Escape codes In Label Toolbox, you can easily enter, store, and use your escape codes to control your printer. If you do not use one of the available printer files with the POSTNET escape codes defined for you (see “Printer files” on page 364), your printer’s documentation should list the escape codes available. You need to transfer those codes into Label Toolbox. To define your escape codes: 1. With a Generic Text driver design file open in Label Toolbox, choose Tools > Printer setup. 2. Select your printer, and click Modify. 3. Select Escapes, and click the New button that appears at the bottom of the window. 4. Enter a name for your escape code in the Value Name field and a value for the escape code in the Value field. For example, enter a name such as BoldOn and a value of \027\nnn or \xlb\xnn where \nnn or \xnn represent the values your printer uses to turn bold on. Click OK. 5. Click OK in the Modify Printer window, and click Close in the Printer Setup window. These escape codes are now available as objects to drag and drop on your design or use them to define the LineBeginning and LineEnding values in the Line Properties window, see “Lines” on page 279. Printer escape objects After you define your printer escape codes, they appear in the Objects window. You can drag and drop these onto your layout to activate printer commands. For example, let’s suppose you want to make the customer’s name appear in bold text on your address labels. You would create printer escape objects for turning the bold text on and off and then drop them onto your layout in the appropriate positions. 1. From the Objects window, drag the BoldOn escape object to the position before the Name field. 2. Drag the BoldOff escape object to the position immediately after the Name field. If you do not include the BoldOff escape object, every field on every label after the BoldOn object will have bolded text. You must send a command to the printer to tell it to stop printing bolded text. 304 User Guide Barcode printing with the Generic Text driver You can generate barcodes in Label Toolbox with the Generic Text driver by using the barcode object and printer escape objects. Use the barcode object Label Toolbox provides barcode objects in the Objects window for use with the Generic Text driver. We recommend using this method of printing your barcodes for all address labels. To do this: 1. Drag the barcode object onto your layout. Choose the appropriate Value Expression, and click OK. 2. Choose Tools > Printer setup, select the Generic Text printer, and click Modify. 3. Click the barcode, and enter the barcode settings information. Your printer’s documentation will have the data for the start and stop codes. You will need to determine whether you want Label Toolbox to generate the check digit for you, and you must also determine the width of your barcodes (see the next page). 4. Click OK. Check digit If your printer does not automatically generate the check digit for the barcode, set the Check Digit parameter to True in the Modify Printer window (Tools > Printer Setup and select your printer). If your printer automatically generates the check digit, set this parameter to False. Otherwise, your barcodes will not print or will print incorrectly. Convert digits to bars If your printer requires digit conversion to print the barcodes, set the ConvertDigitsToBars parameter to True. You must also enter the appropriate conversion values for the TallTall, ShortShort, TallShort and ShortTall parameters. These values are entered in the same way as printer escapes (for example, \nnn or \xnn). Note: If you set the ConvertDigitsToBars parameter to True, you should also set the GenerateCheckDigit Feature to True. Chapter 12: Design and print labels 305 Barcode widths If you plan to use the barcode objects, you need to determine the width of the barcode in characters, and enter this information into the appropriate parameters within the barcode section of the Modify Printer window. To do this: Set up your design file and printer 1. In the Design File Preview window, select the Testing PLANET Width.ltd or Testing POSTNET Width.ltd design file, and click Edit. 2. Choose Tools > Printer Setup, select your Generic Text printer, and click Modify. 3. Select Settings, and enter the necessary information for your printer, if you haven’t already done so. 4. Select POSTNET or PLANET, and enter the Start and Stop codes for the barcode. Your printer's documentation should provide this information. 5. Click OK, and click Close. 6. Choose File > Design Settings, and choose your Generic Text printer from the drop-down list. Click OK. Save your design file and select it for your job 1. Choose File > Save As to save your design file with a different name. This design file should only be used to determine barcode length; it should not be used for production purposes. 2. Choose File > Exit. In the Design File Preview window, choose this design file, and click Select. 3. Choose Print > Labels, and then click Print. You only need to print one label; in the Label Print window, enter the Label Number From 1 to 1, and click OK. Your output should look something like this: Count the number of characters and enter the data 1. Using the top row of numbers as a guide, count how many spaces (characters) the barcode bars occupy. In the example given above, the number of spaces for the 5-digit barcode is 16. 2. After you have determined the number of characters for your 5-, 9-, and 11digit POSTNET barcodes or 11- and 13-digit PLANET barcodes, enter the values you found in the respective WidthXDigit fields in the Label Toolbox Modify Printer window (Tools > Printer Setup). Be sure to select a different design file for your job when you are ready to print your labels. 306 User Guide Use printer escape objects We recommend using this method only if your printer handles the barcode alignment by itself. You don’t have to define the barcode values in the Modify Printer window if you are using escape code objects to generate your barcodes. To use escape codes for printing your barcodes: 1. Define your printer escape codes. 2. Create two printer escape objects: one to turn on the printing of the barcode and one to turn it off (for example, BarcodeOn and BarcodeOff). 3. Drag the BarcodeOn escape object onto your layout. 4. Drag the Adr_BC_Dgt field object to the right of the BarcodeOn escape object. Click OK. 5. If necessary, drag the Adr_Chk_Digit field to the right of Adr_BC_Dgt. 6. Drag the BarcodeOff escape object to the right of the Adr_BC_Dgt (or Adr_Chk_Dgt) field. ! Caution: If you use escape codes to print your barcodes, and you use any other escape codes that move the printer head horizontally (for example, a tab escape code), the output will be incorrect. If you need to use a tab, use Label Toolbox’s tab object, available from the objects window. Chapter 12: Design and print labels 307 Print labels After you have selected a design file and printer for your print job, you can print your labels. To do this: 1. Choose Print > Labels and then click Print. 2. Select the options you want in the Label Print window. 3. Click OK. Print Alignment Label Rows You can make sure that your paper and printer are in proper alignment. This option prints mock labels that have the dimensions set in your page template. Pagination These options control the working set of labels. By choosing how many test label rows and the range of label numbers, you define the number of pages you will be printing. Print range Using this feature in conjunction with the Paginate section allows you to print a defined sub-set of records. Print options Print Banner Pages Selecting this option allows you to print your banner pages before printing test or real labels. Print to File This option allows you to save your print job as a file for use at a later time. Print flow To set up the flow of your printing job, choose Print > Printing Options > Label Printing Flow. Pause printing Find the pause printing options by choosing Print > Printing Options > Presort Printing options. At this time, you cannot view your pauses through Print Preview in Label Toolbox. Note: Pause printing is not supported if the label flow is set to either of the following options shown at right. 308 User Guide Print labels for selected presorted records If you need to print only a few labels from your database, instead of an entire page or job, you can now print labels for selected presorted pieces. This feature is useful when you have spoilage during mail assembly. Tip: You may want to add presort fields to your record layout before presorting. Having a presort field in your database may help you determine which labels you want to print. See Appendix A for a list of presort fields that you can add to your record layout. How to select and print labels After you presort your job (Tools > Presort Sort > Settings), you can print selected labels: 1. Select your determined group of records either by choosing View > Data Sheet and select each record yourself, or by choosing Records > Select > By Criteria. For example, if you print the presort sequence number on each label, and see that you need to reprint pieces 3670 through 3690, you could search by the Presort Sequence Number field. 2. Choose Print > Printing Options, and click the Presort Printing Options tab. 3. Select the Print Labels For Selected Records Only option. 4. To print the labels, choose Print > Presorted Labels > Print, assuming that you have a design file selected. 5. Click OK. Pause printing The Print Labels For Selected Records Only option is disabled if pause printing is enabled. If you select the Print Labels For Selected Records Only option first, the pause printing option is then disabled. Chapter 12: Design and print labels 309 Printing labels for firm packages Print top label only for firm packages When you print presorted address labels through Label Toolbox, you can choose to print a label only for the top piece in firm packages. 1. Choose Print > Printing Options. 2. At the Presort Printing Options tab, select the Top Copy Only in Firm Package option if you want to print an address label for only the top copy of the firm package. To select this option by default, choose Tools > Options. Then in the Presorting section, click the Printing Options button. Then select the Top Copy Only in Firm Package option. 3. When you reach step 4 of the Presort wizard, click the Details button for each of the selected schemes. Select the Make Firm Packages option for each scheme. When you print presorted address labels, Label Toolbox generates a label only for the top piece of the firm package. 310 User Guide Expressions and filters When you drop certain objects onto your layout, you may need to create a value expression or conditional filter for that object. Label Toolbox provides a utility for creating and editing your filters and expressions. To access this utility, select the object and choose Format > Properties in Label Toolbox. Click the Filter or Expression Browser button. Value expressions A value expression tells Label Toolbox to print the value of the specified field or data. For example, PW, AP, and DB fields automatically contain a value expression telling Label Toolbox to print the specified information. When Label Toolbox looks at a record, it retrieves the data for this value expression and applies it to the record. For example, a value expression, alltrim(ap.adr_bc_dgt) + alltrim(ap.adr_chk_digit), would return the value of ap.adr_bc_dgt + ap.adr_chk_digit for each record. Barcodes always require a value expression. Conditional filter A conditional filter allows you to designate under what conditions an element of your label or the data contained in the element will appear or not appear. For example, a conditional filter, alltrim(pw.mail_type) = “ATM”, would return a “T” or “F” for each record depending on the outcome of this function. Objects that do not have a conditional filter assigned to them will always print. Chapter 12: Design and print labels 311 Predefined expressions and filters Label Toolbox contains a number of predefined expressions and filters. These cover some of the most fundamental expressions for the various elements of your mailing. The table below gives descriptions of what they do and how they are used. Note: If you change a predefined filter or expression, you are prompted to do one of three things, shown at right. Filter Description Usage Address BC Digits Value expression for address label barcodes. Used by the Postnet barcode in labels (not container labels). Ctn BC Digits Value expression for container label barcodes. Used by sack or tray labels. Ctn BC Required Conditional filter for container label barcodes. First in Pkg Conditional filter indicating the label as the first in a package. Used as a condition of the package number (Pkg_No) on presorted labels. First in Pkg or CRRT Conditional filter indicating the label as the first in a package or as a carrier-route mailing. Used as a condition of the Optional Endorsement Line object (Opt_Endrs) on presorted labels. Last in Pkg Conditional filter indicating the label as the last in a package. Used only on presorted labels. First or Last in Pkg Conditional filter indicating the label as the first or last in a package. Used only on presorted labels. First in Ctn Conditional filter indicating the label as the first in the container. Used only on presorted labels. Last in Ctn Conditional filter indicating the label as the last in the container. Used only on presorted labels. First or Last in Ctn Conditional filter indicating the label as the first or last in a container. Used only on presorted labels. Zebra BC Required Conditional filter indicating whether the container label should have a barcode. Sticker 5 Value expression defined as the number 5. 312 User Guide Use for your 5-digit sortation level, pressuresensitive package labels. Expression and Filter Builder Label Toolbox contains a utility that you can use for the creation, verification, and selection of filters and expressions. If you click the Filter Browser button, it opens the Filter Browser window. From this window, you can access Filter Builder to edit or create new filters. Filter and Expression Browser buttons If you click the Expression Browser button, it opens the Expression Browser window. From this window, you can access Expression Builder to edit or create new expressions. Example Filter Browser window The first window you come to, after clicking the Filter Browser button, is the Filter Browser window. The Available Filters box lists all of the predefined filters that came with Label Toolbox and any of your own filters. The Filter Syntax box contains the syntax that makes up the filter you select. At this point, you can click Edit to change the filter, or you can click New to create a new filter. Either way, you end up at the Filter Builder window. Note: This is the only place where you may delete any existing filters or expressions. To delete an item, right click on the one you want to delete and click Delete in the pop-up menu. Filter Builder window In this window name and build your new filter. Chapter 12: Design and print labels 313 To create your new filter: 1. Type the name of your new filter in the Filter Name box. You must do this before you build your filter. 2. In the Filter Building tools box, select which field, operator, or function you want to include in the filter. 3. Click Add. Your choice appears in the Filter Syntax box. You are now ready to begin building your filter. Note: If you make a mistake, you can click the Clear button. This will empty the Filter Syntax box. If you are editing an existing expression and decide you want to revert back to the original filter, click the reset button. 314 User Guide Examples of value expressions and conditional filters To help illustrate the process of creating new expressions filters, this section walks you through a few scenarios. Each one will have a brief description of what you will accomplish and the steps necessary to do it. Scenario #1: Printing the current date and time Say you want to place the current time and date on every address label in our mailing. For this scenario, you will need to do three things: Drop an Expression field onto the layout Create a value expression telling Label Toolbox to print the current time and date in the field. Once you have dropped your Expression field onto your layout, you will need to create your value expression. To do this: 1. Select the Expression field on your layout and choose Format > Properties. 2. Click the Expression Browser button next to the Value Expression box. In the Expression Browser window, click New. 3. In the Expression Name box, type an appropriate title, such as Date and Time. 4. In the Functions box, choose time() and click Add. This appears in the Expression Syntax box. 5. In the Operators box, choose the ampersand (&) symbol and click Add. Your expression should look like this: time()&. 6. In the Functions box, choose dtoc(DATE) and click Add. Your expression should look like this: time()&dtoc(DATE). 7. Place your cursor between the parentheses in dtoc(DATE) function and delete the word DATE. Now choose date() from the Functions box and click Add. Your expression is now complete and should look like this: time()&dtoc(date()). If the expression differs from this, it will not work. You can go into the Expression Syntax box and use your keyboard to correct any mistakes. 8. Click OK until you reach your design window. Choose View > Label Preview to see the date and time stamp on your labels. Chapter 12: Design and print labels 315 Scenario #2: Printing “Current Resident” Say you have a database in which some records are missing information in the first name field, last name field, or both. For the records missing any of this information, you want to print the phrase “Current Resident” on the label. Once you have dropped your Expression field (under Miscellany) onto your layout, you need to set up your value expression to tell Label Toolbox to print “Current Resident” in the field. To do this: 1. Select the Expression field and choose Format > Properties. 2. Click the Expression Browser button next to the Value Expression box. In the Expression Browser window, click New. In the Expression Builder window, type a name for your new value expression, such as Current Resident. 3. In the Expression Syntax box, type “Current Resident”. 4. Click OK until you reach the Field Properties window. Now you need to set up your conditional filter for the Expression field that tells Label Toolbox when to print “Current Resident.” To do this: 1. Click the Filter Builder button next to the Conditional Filter box. In the Filter Browser window, click New. In the Filter Builder window, type a name for your new conditional filter, such as Empty Name. 2. In the Filter Syntax box, type empty(DB.FIRST).OR.empty(DB.LAST). For more practice, try building the filter by selecting and adding the necessary fields, functions, and operators. 3. Click OK until you reach your design window. You now have told Label Toolbox to print “Current Resident” in the Expression field when either of the fields DB.FIRST or DB.LAST are empty. However, if one field is empty, Current Resident will print and so will the other name field. Because you do not want to have a name like “John Current Resident” on your label, we need to tell Label Toolbox that, if one field is empty, it should not print the other name field. To do this, we need to set up two more conditional filters: one for the DB.FIRST field and one for the DB.LAST field: 1. Select the DB.FIRST field. In the Field properties window, click the Filter Builder button next the Conditional Filter box. In the Filter Browser window, click New. 2. Type a name for your new conditional filter, such as First. 3. In the Filter Syntax box, type .Not.empty(DB.LAST). 4. Click OK. Repeat the process for your DB.LAST field. Name your conditional filter Last and in the Filter Syntax box, type .Not.empty(DB.FIRST). 316 User Guide Appendix A: Fields All fields are listed alphabetically below. These fields handle a broad range of your name, address, mailing, and other database needs. Note: You can create your own fields, using the Normal field kind, to store data that is not specifically handled by the predefined fields. To set up fields, choose File > Properties > Database. Field name Field kind Description When is this field updated? ACS_Dc ACS Deliverability code Contains the deliverability status of the mailpiece that generated the notice. Address Change Service ACS_Key ACS Keyline Address Change Service keyline includes pad, check digit, and framing pound signs (#). Set up the number of spaces in the Presort Field Options window. Presort ACS_Keyhit ACS Keycode match Lists the keyline (including the check digit) that matched this record during the merge. Address Change Service ACS_Mgdate Date of merge Represents the date when the record was merged into your database file. This field is generated from the system clock, not from the ACS notification file. Address Change Service ACS_Mt ACS Move Type F I B * ACS_Mvdate ACS effective month of move The month and year of the move. The software converts the date to the first day of the month. Address Change Service ACS_Parhit Participant Match from ACS Represents the participant code that matched this record during the merge. Address Change Service ACS_Partic ACS Participant Code Address Change Service participant code. Presort Addr_Chg Address Change Indicator Include this field in your layout if you’ll perform Extended Services move-updating. This field tells you whether or not this record was affected by a move. After the move-update, the field contains one of the following values: A Forwardable move. B Possible move. C No move. D Non-forwardable move. Extended Services NCOALink Family. Individual. Business. Match with a COA order and new address information. Address Change Service Appendix A: Fields 317 Field name Field kind Description When is this field updated? Address_1 Street address line 1 First line of the street address Address correction, NCOALink, or Extended Services ZIP+4, NCOALink, or DSF2 processing Address_2 Street address line 2 Second line of the street address. Address correction, Link The USPS requires delivering mail to the address immediately NCOA , or above the city and state line. The software considers that line Extended Services ZIP+4, NCOALink, to be Address_2. During address correction, the software or DSF2 processing places the standardized address in Address_2. Breakmark Break Mark Indicates a break (package, container, pallet). Set up the type of break mark and character in the Presort Field Options window. Presort Census_Blk U.S. Census tract BNA U.S. Census tract and block-group number. The first 6 digits are the tract number, and the final four digits are the blockgroup number within the tract. These codes are used for matching to demographic-coding databases. Address correction with GeoCensus enabled City City City name. Address correction, NCOALink, or Extended Services ZIP+4, NCOALink, or DSF2 processing Company Company name Company name. Confirm Confirm The PLANET code and check digit. Presort Congr_CD Congressional code Congressional district code Address correction Copies Presort Copies Use the Presort Copies field to generate multiple instances of a record for the purpose of presorting and mailing. For example, if you want to mail multiple copies of a periodical to a company, you can specify the number of copies that company should receive in the Presort Copies field. For records that should have multiple copies generated, enter the number of copies that company should receive. When the Presort Copies field is blank or contains 0 or 1, one copy is generated for that record. Each non-deleted record in the database is considered 1 copy. Data entered in the Presort Copies field is meaningful for presorting purposes only. Mail.dat, presort reports, and postage statements also reflect the copies information. Country Country name Country, such as USA or Canada. When present in your layout, the software can detect pieces destined for other countries. If the field contains any other value other than United States, U.S., US, USA, etc., the software treats the record as foreign. County County name County name. Address correction County_CD County code County code. Address correction 318 User Guide Field name Field kind Description When is this field updated? CRRT Carrier route Four-character carrier-route code, required for carrier-route presorts Address correction, NCOALink, Extended Services ZIP+4, NCOALink, or DSF2 processing Ctn_Num Container Number Container number within the job. This field is read-only. Presort Datestamp Date of last change Date of the last change to the record in mm/dd/yyyy format. Turn Datestamp on in File > Properties > Document, Database Input tab. When any change is made to the record Deceased Deceased Flag Deceased suppression status. Y Record matched the deceased suppression list N Record doesn’t match deceased suppression list. blank Suppression processing not performed. Extended Services deceased suppression Dlv_Code NCOALink Delivery Code This field tells you more about the record’s move or why the record is not forwardable. F Moved to foreign address G PO Box closed K Moved left no forwarding address (MLNA) L LACS conversion M Forwardable move P Moved; primary address cannot be confirmed S Forwardable move; secondary address cannot be confirmed Extended Services NCOALink, NCOALink export, or Mover ID NCOALink Do_Nt_Mail Do Not Mail Flag Do Not Mail suppression status. Y Record matched the Do Not Mail suppression list N Record doesn’t match Do Not Mail suppression list. blank Suppression processing not performed. Extended Services do-not-mail suppression DP2 Delivery-point 2digit add-on Two-digit code for delivery-point barcode. If you plan to print barcodes and perform automated mailings, this field must be in your layout. The software updates this field only in records with full ZIP+4 data. Address correction, NCOALink, Extended Services ZIP+4, NCOALink, or DSF2 processing DPC Delivery Point check digit Check-digit for delivery-point barcode. The software updates this field only in records with full ZIP+4 data. Address correction, NCOALink, Extended Services ZIP+4, NCOALink, or DSF2 processing DPV_CMRA DPV CMRA Y N L blank Address is a valid Commercial Mail Receiving Agency. Address is not a valid CMRA. Address triggered DPV locking. DPV mode is turned off, the input address cannot be assigned, or DPV processing is locked. Extended Services NCOALink or ZIP+4, or DPV processing Field is blanked out as a result of Extended Services DSF2 processing. Appendix A: Fields 319 Field name Field kind Description When is this field updated? DPV_NoStat DPV No Stat Indicates whether the address is a vacant property, it receives mail as a part of a drop, or it does not have an established delivery yet. The returned values are as follows: Y Address is flagged as No Stat in DPV data. N Address is not No Stat. blank Address was not looked up. DPV processing; Extended Services ZIP+4 or NCOALink (Lorton Data only) DPV_Status DPV status Y Address is a confirmed delivery point. The primary range and secondary range (if present) are valid. Address is not a valid delivery point. Primary range is a valid delivery point, but the parsed secondary range is not valid in the DPV directory. Primary range is a valid delivery point, but the secondary range data is not available on input. Address triggered DPV locking. DPV is turned off, the input address cannot be assigned, or DPV processing is locked. Extended Services NCOALink or ZIP+4, or DPV processing Field is blanked out as a result of DSF2 processing. Extended Services NCOALink or ZIP+4, or DPV processing N S D L blank DPV_Vacant DPV Vacant Indicator A vacant delivery point is any delivery point that was active in the past but is currently not occupied and not receiving mail. When an address is marked as vacant, it may receive mail in the future. This is not an indicator of seasonal addresses. Vacant address indicator. Y Address is vacant. N Address is not vacant. blank Address was not looked up. DSF_Ad_Typ Address Type (DSF2/CDS) Address or delivery type, used when determining if your mail- Extended Services ing covers 90 percent of residential addresses,which is used in DSF2 determining rates for walk-sequenced mailings. A or R Residential address. B Business address. C Primary residential with business. D Primary business with residential. G General delivery. U Undetermined. blank Non-match. DSF_Dl_Typ DSF2 Delivery Type Indicator Delivery type. 1 Curb-side. 2 NDCBU (Neighborhood Delivery Centralized Box Unit). 3 Central. 4 Door-slot. blank Address was not looked up. Extended Services DSF2 DSF_Dp_Cnt DSF2 Drop Count If the DSF2 Drop Indicator field contains Y, then this field contains a value from 000 to 999, indicating the number of businesses or families served by this delivery point. Extended Services DSF2 320 User Guide Field name Field kind Description When is this field updated? DSF_Dp_Ind DSF2 Drop Indicator Drop indicator. Y Delivery point serves multiple businesses or families. It may be a CMRA (Commercial Mail Receiving Agency). N Delivery address is not a CMRA. blank Address was not looked up. Extended Services DSF2 DSF_Ed_Ind DSF2 Educational Indicator Educational indicator. Y Address is an educational institution. N Address is not an educational institution. blank Address was not looked up. Extended Services DSF2 DSF_Score DSF2 Score 1 2 3 4 6 7 Address matched to the DSF2 file. Address marked as a seasonal address. Primary address matched the DSF2 file. However, the secondary address did not match to the DSF2 file. This address may or may not be deliverable. Address did not match the DSF2 file. Primary information is missing or invalid and prevented a direct match to the DSF2 file. Record may be undeliverable. Address marked as being vacant for 90 or more days. Address information is accurate but is undeliverable. Address has serious problems that prevent a match to DSF2 and ZIP+4 files. Address fields may be incomplete, or contain junk data. Extended Services DSF2 DSF_Season DSF2 Seasonal Indicator Seasonal address indicator. Y Address is seasonally occupied. N Address is not seasonal. blank Address was not looked up. Extended Services DSF2 DSF_Stat DSF2 Stats Indicator USPS stats indicator. Y Update may be needed within USPS delivery database. N No update needed within USPS delivery database. blank Non-match to DSF² Extended Services DSF2 DSF_Thrwbk DSF2 Throwback Indicator Throwback indicator. Extended Services 2 Y Customer with street address wants delivery at PO box. DSF N No throwback necessary. blank Address was not looked up. Dupe1 Dupe2 Dupe3 Dupe-compare1 Dupe-compare2 Dupe-compare3 These are special fields you can use for duplicate detection. You can use a Dupe-compare field to perform field comparisons for character-type fields within the same database file or multiple files, or to compare fields containing the same information but different field names in two or more database files. To be included in the duplicate detection process, this field must be a character-type field. If you plan to use this field as a prequalifier, it must be indexed. Duplicate detection Dupe_Group Dupe group number Contains the dupe-group number that the software assigns to the record during duplicate detection. This field will be blank if the record is not a duplicate. Duplicate detection Appendix A: Fields 321 Field name Field kind Description When is this field updated? Email E-mail Address If you perform Email Append processing through Extended Services, when your updated data is merged back into Postalsoft, your records’ old (original) email addresses are placed in the Original Email Address field, and new email addresses found during Email Append processing are placed in the Email Address field. Extended Services email append Email_Flag Email Append Flag Extended Services Status of email append processing for this record: email append F Final (good) email populated in the Email Address field. B Bounced. An email address is available and populated in the Email Address field. However, when Authenticom attempted to request permission to use this email address from the recipient, the email bounced (could not be delivered). This email address may or may not be valid. O Remove or opt out. Email address was populated in the Email Address field, but recipient does not ! want to receive emails, so you should not use this email address. Warning: According to the CAN-SPAM Act and state laws, there are substantial penalties for sending email messages to people who have opted out. U Unmatched. No email address available. blank Record already contains an email address, so no further email append processing was performed. Email_Srce Email Match Source A number that represents the source of the new email address. If you need more information about the source, contact Authenticom. Extended Services email append Email_Mtch Email Match Type If a match was found, this field shows what type match it is: H Household I Individual Extended Services email append Endorse Endorsement Line Optional Endorsement Line (OEL). Set up which pieces should include the OEL in the Presort Field Options window. Presort EP_Name Entry Point Name The name of the entry point for the piece. Presort EP_Num Entry Point Number The entry point number (1 to 15) for the piece. Presort Err_Stat Error or status A six-character status code (if the record is found) or error code (if the record is not found). See “Error and status codes” on page 339 for a complete list of all codes. Address correction or Extended Services ZIP+4 or NCOALink processing. Field is blanked out as a result of Extended Services DSF2 processing. Extra 1 Extra 2 Extra 3 Import Extra 1 Import Extra 2 Import Extra 3 Unidentifiable data from the original file. Enhanced import 322 User Guide Field name Field kind Description When is this field updated? FIPS_Cty FIPS County Code The FIPS County code Address correction with GeoCensus enabled FIPS_Pla FIPS Place Name Code The FIPS Place code, which is a number assigned by the U.S. government to each incorporated municipality (city, village, town, and so on). Address correction with GeoCensus enabled FIPS_Sta FIPS State Code The FIPS State code Address correction with GeoCensus enabled First First_2 First name 1 First name 2 A first name such as John or Mary. Gender Gender_2 Gender 1 Gender 2 Gender code for First name 1 or First name 2. M Strong male M? Weak male F Strong female F? Weak female ? Ambiguous blank Unassigned Address correction with Name/Gender/ Greeting turned on Greeting Greeting The initiator with the corresponding name followed by the punctuation. Specify your greeting style in Tools > Correct Address > Correction Settings, and click the Name/Gender/ Greeting tab. Address correction with Name/Gender/ Greeting turned on IM_Bar Intelligent Mail Barcode The encoded barcode in all uppercase. You can add this field to your database layout and the software populates it with the barcode represented as DATF characters when you perform presort posting. You can also export the field for use when printing with other software. Note: The field is available for exporting even if it’s not part of the layout. Example IM_BAR field: Presort ATTFADTDTTFFDDFFDFFATDTTDFFTATFFDTAFFTFAAAFFDAADTFATDFFFTAFDFFFDA IM_Bar_AC Intelligent Mail Barcode Alternating Case Presort The encoded barcode in mixed case, which some high-end inkjet printers require. This field’s even characters (the 2nd, 4th, and so on) are lowercase to shorten the length of the barcode. You can export the field for use when printing with other software. However, you cannot add this field to your database layout for posting. Example IM_BAR_AC field: AtTfAdTdTtFfDdFfDfFaTdTtDfFtAtFfDtAfFtFaAaFfDaAdTfAtDfFfTaFdFfFdA IM_MailrID Intelligent Mail Mailer ID The Intelligent Mail mailer ID number that you enter in the Intelligent Mail Information window. After you perform presorting, this ID is populated in this field. This field is available for exporting even if it's not part of your layout. Do not use this field for importing mailer IDs. If you do, your mailer IDs will be overwritten by the Postalsoft-generated mailer IDs when you perform presorting. Presort Appendix A: Fields 323 Field name Field kind Description IM_Ser_Num Intelligent Mail Serial Number After you perform presorting, the generated serial number is Presort populated in this field. This field is available for exporting even if it's not part of your layout. Do not use this field for importing serial numbers. If you do, your serial numbers will be overwritten by the Postalsoft-generated serial numbers when you perform presorting. Imp_Err Import Error A one-character error code. E The record has unidentifiable data that cannot be imported into the software. The Extra 1-3 fields are populated with the unidentifiable data. F More than three unidentifiable fields were found in the original import file. Only the first three of those fields are saved in the Extra 1-3 fields. blank Importing was successful. Imp_IM_Mid Imported IM Mailer ID Map your incoming Intelligent Mail mailer ID to this field, and use this field together with the Imported IM Serial Number field to generate Intelligent Mail barcodes. Postalsoft generates the additional components that go into the barcode (service type ID, barcode ID, and delivery point ZIP Code). Imp_IM_Ser Imported IM Serial Number Map your incoming Intelligent Mail serial number to this field, and use this field together with the Imported IM Mailer ID field to generate Intelligent Mail barcodes. Postalsoft generates the additional components that go into the barcode (service type ID, barcode ID, and delivery point ZIP Code). Note: If your serial number is not the required length, Postalsoft left-pads the serial number with zeros (0) to the required length. Imp_IM_Bar Imported IM Barcode Map your incoming Intelligent Mail barcode to this field. The software will verify the barcode length. LACS LACSLink Indicator Locatable Address Conversion System conversion status: Y Address converted by LACSLink. N Address looked up with LACSLink but not converted. F The address was a false-positive. See LACSLink locking. S A LACSLink conversion was made, but it was necessary to drop the secondary information. blank No LACSLink lookup attempted. If you receive this data from an outside NCOALink processor, you’ll find this data in their LAC_RECTYP field. 324 User Guide When is this field updated? Enhanced import Extended Services NCOALink or ZIP+4, NCOALink export, or LACSLink processing Field is blanked out as a result of Extended Services DSF2 processing. Field name Field kind Description When is this field updated? LACS_Code LACSLink Return Code This field shows the LACSLink match status: A LACSLink record match. A converted address is provided in the address fields. 00 No match and no converted address. 09 LACSLink matched an input address to an old address, which is a high-rise default address. No new address is provided. 14 Found LACSLink record, but couldn’t convert the data to a deliverable address. 92 LACSLink record matched after dropping the secondary number from input address blank No LACSLink lookup attempted. Extended Services NCOALink or ZIP+4, or LACSLink processing Field is blanked out as a result of Extended Services DSF2 processing. LACS_Req LACS-Required flag This field indicates if a record requires LACS (Locatable Address Conversion System) conversion. After address correction, this field contains the following: T LACS conversion is needed. F No conversion needed. blank Address was not assigned. Address correction; Extended Services ZIP+4 or NCOALink (Lorton Data only) Last Last_2 Last name 1 Last name 2 A last name such as Smith or Miller. Latitude Latitude The latitude (degrees from the equator) associated with the record’s address. North American latitude values are always positive. Locality 2 Locality 3 Locality 2 Locality 3 Optional for some countries, such as the UK. This is an official field name in the UK. Longitude Longitude The longitude (degrees from the Greenwich Meridian) associ- Address correction ated with the record’s address. North American longitude val- with GeoCensus ues are always negative. enabled LOT Line-of-travel code Line-of-travel codes. LOT codes (in the LOT and LOT_Ord fields) are required for non automated, carrier-route presorts in Standard Mail, Enhanced Carrier Route Subclass. With LOT codes, you can prepare mail in line-of-travel order. In cases where the USPS (United States Postal Service) has not yet assigned LOT codes for a particular address, the software correctly assigns 0000 in the LOT field. Address correction, NCOALink, Extended Services ZIP+4, NCOALink, or DSF2 processing LOT_Ord Line-of-travel order Line-of-travel order. “A” for ascending or “D” for descending. In cases where the USPS has not yet assigned LOT codes for a particular address, the software correctly assigns D in the LOT_Ord field. Address correction, NCOALink, Extended Services ZIP+4, NCOALink, or DSF2 processing Merge_Key Merge Key This hidden field enables merging the updated records back into your database. Do not edit or remove this field. Extended Services Mid Mid_2 Middle name or initial 1 Middle name or initial 2 Middle name or initial such as J or C Address correction with GeoCensus enabled Appendix A: Fields 325 Field name Field kind Description When is this field updated? Move_Type or Mv_Type NCOALink Move Type or Mover ID Move Type Type of move record: B Business (matched by company name). F Family (matched by last name). I Individual (matched by first and last name). Extended Services NCOALink, NCOALink export, or Mover ID NCOALink (add-on) Extended Services processing through Lorton Data can yield the following move type codes when the record is not a move: R LACSLink match. S SuiteLink match. Mv_Effdate Move Effective Date or Mover ID Effective Date Effective date of the move record. The date posted in this field is 8 digits in the format MM/ DD/YYYY. The day portion (DD) is always 01 because the USPS provides only the year and month. Extended Services NCOALink or Mover ID NCOALink (add-on) Mv_Forward NCOALink Return Code Include this field in your layout if you’ll perform Extended Services move-updating. After move-updating, this field will contain one of the following values: A Change of address (COA) match. 00 No match. 01 COA match, but it’s a foreign move. 02 COA match, but it’s MLNA (Moved Left No Address). 03 COA match, but it’s BCNO (Box Closed No Order). 04 No match, missing secondary information. 05 Found COA, but 11-digit DPBC is ambiguous. 06 Can’t match COA, middle name conflict. 07 Can’t match COA, gender conflict. 08 Can’t match COA, conflicting information. 09 Can’t match COA, high-rise default. 10 Can’t match COA, rural default. 11 Can’t match COA, insufficient name data. 12 Can’t match COA, middle name test failed. 13 Can’t match COA, gender test failed. 14 Found COA, but new address won’t convert. 15 Can’t match COA, insufficient individual name data. 16 Can’t match COA, secondary number discrepancy. 17 Can’t match COA, insufficient name data. 18 Can’t match COA, general delivery. 19 Found COA, but new address isn’t ZIP+4 coded. 20 Can’t match COA, conflicting directions. 66 Daily delete file record. 91 COA match, secondary number dropped from COA. 92 COA match, secondary number dropped from input. Extended Services NCOALink or Mover ID NCOALink (add-on) Orig_Addr1 Original Street Address Line 1 If this field is in your layout, data in your records’ Street Address Line 1 field is moved to this field during Extended Services ZIP+4, NCOALink, or DSF2 processing so that the address data is not lost during the merge process. Extended Services ZIP+4, NCOALink, DSF2 326 User Guide Field name Field kind Description When is this field updated? Orig_Addr2 Original Street Address Line 2 If this field is in your layout, data in your records’ Street Address Line 2 field is moved to this field during Extended Services ZIP+4, NCOALink, or DSF2 processing so that the address data is not lost during the merge process. Extended Services ZIP+4, NCOALink, DSF2 Orig_City Original City If this field is in your layout, data in your records’ City field is moved to this field during Extended Services ZIP+4, NCOALink, or DSF2 processing so that the city data is not lost during the merge process. Extended Services ZIP+4, NCOALink, DSF2 Orig_DP2 Original Delivery Point 2-Digit AddOn If this field is in your layout, data in your records’ DP2 field is moved to this field during Extended Services ZIP+4, NCOALink, or DSF2 processing so that the DP2 data is not lost during the merge process. Extended Services ZIP+4, NCOALink, DSF2 Orig_Email Original Email Address If this field is in your layout, any email addresses in your records’ Email Address field are moved to Original Email Address during email append processing so that the email address is not lost during the merge process. Extended Services email append Orig_Phone Original Phone Num- If this field is in your layout, any phone numbers in your ber records’ Phone Number field are moved to Original Phone Number during phone append processing so that the number is not lost during the merge process. Extended Services phone append Orig_State Original State Abbre- If this field is in your layout, data in your records’ State field is viation moved to this field during Extended Services ZIP+4, NCOALink , or DSF2 processing so that the city data is not lost during the merge process. Extended Services ZIP+4, NCOALink, DSF2 Orig_ZIP Original ZIP/ZIP+4 If this field is in your layout, data in your records’ ZIP Code Extended Services field is moved to this field(s) during Extended Services ZIP+4, ZIP+4, NCOALink, DSF2 NCOALink, or DSF2 processing so that the ZIP Code data is not lost during the merge process. Orig_ZIP4 Original ZIP 4-Digit Add-On Part If this field is in your layout, data in your records’ ZIP Code Extended Services field is moved to this field(s) during Extended Services ZIP+4, ZIP+4, NCOALink, DSF2 NCOALink, or DSF2 processing so that the ZIP Code data is not lost during the merge process. Orig_ZIP5 Original ZIP 5-Digit Part Only If this field is in your layout, data in your records’ ZIP Code Extended Services field is moved to this field(s) during Extended Services ZIP+4, ZIP+4, NCOALink, DSF2 NCOALink, or DSF2 processing so that the ZIP Code data is not lost during the merge process. Orig_ZIP9 Original ZIP/ZIP+4 No Dash If this field is in your layout, data in your records’ ZIP Code Extended Services field is moved to this field(s) during Extended Services ZIP+4, ZIP+4, NCOALink, DSF2 NCOALink, or DSF2 processing so that the ZIP Code data is not lost during the merge process. Phone Phone Number During Extended Services phone append processing, when Extended Services your updated data is merged back into Postalsoft, your phone append records’ old (original) phone numbers are placed in the Original Phone Number field, and new phone numbers are placed in the Phone Number field. Appendix A: Fields 327 Field name Field kind Description Phone_Flag Phone Append Flag V A blank The phone number in the record was verified as valid. A phone number was appended to the data. No processing was done and/or no phone number was verified or appended. When is this field updated? Extended Services phone append Pkg_Num Package Number Package number within the job. This field is read-only. Presort Plt_Num Pallet Number Pallet number within the job. This field is read-only. Available for pallets add-on option. Presort Plus4 ZIP 4-digit add-on part 4-digit add-on to the ZIP Code. Address correction Postalcode Postalcode This is a specific field kind used only for Canadian or international addresses. This field must be used in conjunction with one of the existing US ZIP field kinds. It cannot be used with any of the generic ZIP/Postalcode field kinds. Prefix Prefix_2 Prefix 1 (Mr, Ms, Dr, etc.) Prefix 2 (Mr, Ms, Dr, etc.) A name prefix such as Mr., Ms., or Mrs. Prison Prison Flag Prison suppression status. Y Record matched the Prison suppression list N Record doesn’t match Prison suppression list. blank Suppression processing not performed. Extended Services prison suppression Pst_Seqnum Presort Sequence Number The presorted piece number for the job. This field is a readonly, numeric field (you can index it). Presort 328 User Guide Field name Field kind Description When is this field updated? Rec_Type Record type The USPS record-type code. It can be a one- or two-character field. The second character may be a D, which stands for default and means that the software detected that a finer level of ZIP+4 assignment would be possible if more information were available. F Firm. G General delivery. H High rise or apartment. M Military. P Post office box. R Rural route or hwy. contract. S Street. U Unique ZIP Code. FD Firm default. The software could assign a firm-level ZIP+4 if given more or better firm information. HD High-rise default. The software assigned a ZIP+4 for the whole building. Assignment at the unit, floor, or wing level is possible. RD Rural route or highway contract default. The software could assign a finer level ZIP+4 if given a box number. SD Street default. Usually this means there’s no ZIP+4 for the building. UD Unique default. The owner of the unique ZIP hasn’t provided ZIP+4 assignments or the address could not be matched. Address correction, NCOALink, Extended Services ZIP+4, NCOALink, or DSF2 processing, Record_No Record_No Contains an automatically generated record number for each record in your database. You can add it to a label design, but you cannot change, display, or delete it. When records are deleted and file is re-indexed. Region Province/Region This field is a specific field for Canadian or international addresses. You can use the State abbreviation field kind only in conjunction with this field kind. Serviced Serviced The software checked this field (data sheet view) or populates the field with a T (data form view) in the records that were processed through the internet service, a service which is no longer available. State State abbreviation Two-character state abbreviation. Address correction, NCOALink, or Extended Services ZIP+4, NCOALink, or DSF2 processing State_Reg State abbreviation/ Province/Region State abbreviation (US), Province (Canada), or Region (international). Address correction Suffix Suffix_2 Suffix 1 (JR, SR, III, etc.) Suffix 2 (JR, SR, III, etc.) A name suffix such as Sr., Jr., II, or Ph.D. Appendix A: Fields 329 Field name Field kind Description When is this field updated? Suite_Code SuiteLink Return Code The result of SuiteLink processing. A Secondary information exists and was assigned to this record. 00 Lookup was attempted. No matching record found. blank SuiteLink lookup was not attempted because the address was not a highrise default according to CASS or because the address did not contain a firm. Extended Services NCOALink or ZIP+4 Field is blanked out as a result of Extended Services DSF2 processing. Timestamp Time of last change Time of the last change to the record, in hh:mm:ss format. Turn Timestamp on in File > Properties > Document, Database Input tab. When any change is made to the record Title Title_2 Title 1 Title 2 A professional name such as Attorney or President URB PR Urbanization Code A place name that denotes a neighborhood or subdivision in Puerto Rico. Address correction, NCOALink, Extended Services ZIP+4, NCOALink, or DSF2 processing Walk_Seq Walk-Sequence Walk-sequence number, needed for presorting in walk sequence. To get walk-sequence numbers, submit your database to your postmaster or a service bureau licensed by the USPS. When using the Walk_Seq field, the field must be populated by a walk-sequence vendor. If the field is blank, your mailing will not earn walk-sequence rates. Extended Services DSF2 processing ZIP ZIP 5-digit part only or ZIP/ZIP+4 (987654321) or ZIP/ZIP+4 no dash (987654321) Either a 5-digit ZIP Code (for example 27619) or a 9-digit ZIP Code (for example 27619-8343). Address correction, NCOALink, Extended Services ZIP+4, NCOALink, or DSF2 processing ZIP_Move ZIP moved flag Address correction ZIP realignment indicator. ZIP Move marks those addresses that are affected when a post office opens or closes, or when the USPS activates a new ZIP Code. T The address is affected by a USPS ZIP Code realignment. (The software assigned a new ZIP and, if applicable, a new city.) F The address is not affected by ZIP Code realignment. ZIP_Post ZIP/ZIP+4 or Postalcode This is a generic field kind for US, Canadian, and international addresses. Address correction ZIP9_Post ZIP/ZIP+4 (no dash) or Postalcode This is a generic field kind for US, Canadian, and international addresses. You cannot use this field with any other ZIP/Postalcode field kinds. Address correction 330 User Guide Field name Field kind Description When is this field updated? Zone Presort Zone The zone rating, available for Periodical or Package Services jobs. ICD Incounty DDU. IC Incounty. DDU DDU. SCF SCF. 1-2 Zone 1 & 2. 3 Zone 3. 4 Zone 4. 5 Zone 5. 6 Zone 6. 7 Zone 7. 8 Zone 8. Presort Appendix A: Fields 331 332 User Guide Appendix B: Index field attributes This appendix describes the field attributes for complex index expressions in an alphabetical list. Select field attributes for the field in the Field Attributes section of the Edit Index Expression window (File > Properties > Indexes, Modify). The software evaluates the fields in your expression according to the attributes you choose. Then it concatenates the components into one index expression. Note: Concatenate means to join fields together. A complex index concatenates fields to determine index order based on the fields you have chosen to include in your index. The software does this behind the scenes; your fields are not actually concatenated, and you won’t see the fields joined. Appendix B: Index field attributes 333 List of index field attributes Case insensitive The software considers the contents of a field in uppercase if you leave the Case Insensitive option selected. Deselect the option if you want the software to index the field using its present casing. Expression: Example: UPPER(FIELD) UPPER(LAST) Example: If your records are set to mixed case, and you select Case Insensitive, the software converts all of the first and last name fields to uppercase. Here is the expression: UPPER(LAST) + UPPER(FIRST) . Note: Your fields aren’t actually converted to uppercase, and you won’t see the fields in uppercase in your layout, unless you have converted the field to uppercase using Records > Change Case. If these fields are in mixed case, and you deselect Case Insensitive, the software indexes using the first and last name fields as they are— in mixed case. Here is the expression: LAST + FIRST. Date extraction Choose Date Extraction and indicate the part of the date you want to extract: Day, Month, or Year. The field you choose for date extraction must be a date-type field. Example: To prepare a list of customers whose subscription to your newsletter expires in September, create a complex index using the date field. Choose Date Extraction, and select Month for the Date Type. The complex index arranges your database by month. If you choose ascending order, the dates start in January. In data sheet view, scroll to find all the September dates. Expression: Example: DAY(DATE FIELD) MONTH(DATE FIELD) YEAR(DATE FIELD) MONTH(SUBDATE) Note: The software allows only one date expression per index, and only one portion of the date extracted per index. For example, the software will not allow you to create a complex index that indexes the date field first by day, then by month. You could only create an index that arranges your records only by day, or only by month in the same index. Move spaces to end The Move Spaces to End option controls how fields get concatenated by moving trailing spaces from the preceding portion of the expression to the end. For example, a complex index that includes both the LAST (16 characters) and FIRST (12 characters) fields, without moving spaces to the end, looks like this: Expression Results UPPER(LAST) + UPPER(FIRST) SMITH – – – – – – – – – – – JANE– – – – – – – – SMITHBERG – – – – – – – JOE– – – – – – – – – This index places Smith, Jane before Smithberg, Joe. 334 User Guide The same complex index with Move Spaces to End selected for the UPPER(FIRST) portion of the index results in a different order. Expression Results UPPER(LAST)– UPPER(FIRST) SMITHBERGJOE – – – – – – – – – – – – – – – – SMITHJANE – – – – – – – – – – – – – – – – – – – Now the order is reversed, with Smithberg listed before Smith. The minus sign in the expression represents the Move Spaces to End. It causes all spaces in the Last name field to move to the end of the First name field before the software indexes the file. Expression: Example: Numeric to string –FIELD –LAST Converts a numeric field to a character field, trims all spaces (right and left), right-aligns it, and includes any decimal points. The field’s contents line up like numbers, with the decimals aligned, but they are in dictionary-type order. This example shows how the numbers are ordered in numeric order, then shows how their order changes to dictionary-type order when arranged using Numeric to String in the index. Numeric order Numeric to string order 0.98 0.98 2.00 10.00 2.00 11.00 9.00 12.00 10.00 13.00 11.00 14.00 12.00 15.00 13.00 16.00 14.00 2.00 15.00 2.00 16.00 83.00 83.00 9.00 Expression: Example: Partial string ALLTRIM(STR(NUMERIC FIELD) ALLTRIM(STR(COST)) Lets you choose partial fields for indexing. There are two types of partial strings: Appendix B: Index field attributes 335 Left: Select Left and enter the number of characters of the field beginning at the left. The software extracts the first x number of characters beginning at the left of the field, and uses those characters for indexing. The illustration above, when used with the FIRST field, extracts the first character of the first name. FIRST = PATRICIA returns the letter P. Expression: Example: LEFT(FIELD, # Character) LEFT(FIRST,1) Sub-string: Index a part of a field using Sub-string. Enter a starting position in the Start box, then enter how many characters the software should use in the # Characters box. The result is a specified part of the field. When applied to a ZIP/ZIP+4 field, the example at right extracts the last four digits, or the 4-digit add on, of a ZIP Code: 54601-6601. Expression: Example: String to numeric SUBSTR(FIELD,START, #CHARACTER) SUBSTR(ZIP,7,4) Controls the ordering of fields by stripping any leading spaces from the field and converting it from a character to a numeric type field. Example: A database contains a character type field named EMPLOYEE. The field is included in a complex index expression and is set in ascending order. With the String to Numeric option not selected, this is how two records are arranged based on the character-type EMPLOYEE field: EMPLOYEE = 110 EMPLOYEE = 19 The field with 110 comes first because the index is treating it alphabetically (like a dictionary entry)—11 comes before 19. With Convert String to Numeric selected, this is how the two records are arranged based on the EMPLOYEE field: EMPLOYEE = 19 EMPLOYEE = 110 Expression: Example: Trim spaces The field with 19 comes first because the index is treating it numerically—19 comes before 110. VAL(FIELD) VAL(EMPLOYEE) Select Trim Spaces if you want your complex index to trim any extra spaces to the left, right or both sides of the field. Expression: 336 User Guide Left Right Both LTRIM(FIELD) TRIM(FIELD) ALLTRIM(FIELD) Example: LTRIM(FIRST) Example: Choose Trim Spaces for a CITY field. When the CITY field contains “– – –Philadelphia– – – – – –” (the dashes represent spaces before and after the City), the following data is returned: Trim Left Trim Right Trim Both “Philadelphia– – – – – –” “– – –Philadelphia” “Philadelphia” Appendix B: Index field attributes 337 338 User Guide Appendix C: Error and status codes When you perform address correction, if the Err_Stat field is in your layout, then that field is updated with either an error code or a status code. The field receives an error code if the software could not match the address to an address in the directories. The field receives a status code if the software updated the record. In this chapter, you’ll see references to the City, ZCF, ZIP4, and revzip4 directories. The City directory contains city and default ZIP Code data. The ZCF directory contains ZIP Code and city data. The ZIP4 directory contains street address and ZIP+4 data. The reverse ZIP+4 directory helps the software assign more address codes when the input data includes a unique ZIP and valid ZIP+4. Appendix C: Error and status codes 339 Error codes Error codes begin with the letter “E” for “error.” Most error codes mean that something is wrong in the record. Error codes do not mean that there was a mistake in processing, just that it was unsuccessful. A parsing error occurs while the software is trying to find certain address components in your data. A look-up error occurs while trying to find a record in the directories that matches the record’s address. City-state-ZIP parse error City-state-ZIP look-up errors 340 User Guide Error codes in the 1xx series indicate that a problem arose while parsing the citystate-ZIP data. Currently, there is only one code in this series. Error number Description E101 Can’t find city, state, or ZIP data. Error codes in the 2xx series indicate that a problem arose while matching the record’s city-state-ZIP data to the postal directories. The software can’t proceed with address-line look-up, because it can’t determine which USPS finance district the address is in. Error number Description E212 The record doesn’t include a recognizable city name, so look-up in the City directory is impossible. The record does include a ZIP Code, but no match for it can be found in the ZCF directory. E213 The record includes something that might be a city name, but no match for it can be found in the City directory. The record includes a valid state. The record doesn’t include a ZIP Code, so no look-up in the ZCF directory is possible. E214 The record includes something that might be a city name, and something that might be a ZIP Code. However, both of them are invalid, because no match for either of them can be found in the City and ZCF directories. E216 The record may or may not include a ZIP Code. If it contains a ZIP Code, no match for it can be found in the ZCF directory. When looking up the record’s city and state in the City directory, the software finds two or more matching cities in the state. Because the ZIP Code is bad or missing, the software cannot determine which city or ZIP Code to assign. Address-line parse error Street name look-up errors Primary range errors Error codes in the 3xx series indicate that a problem arose while parsing the address-line data. Currently, there is only one code in this series. Error number Description E302 The software recognizes nothing in the record as a primary address line. Error codes in the 41x series indicate that a problem arose while matching the street name data to the ZIP4 directory. Error number Description E412 No match for the record’s street name can be found in the ZIP4 directory. Perhaps the street name is misspelled or badly abbreviated. If the address line contains garbage that might be interpreted as a part of the street name, this also can result in E412. E413 The ZIP4 directory contains two or more street names that resemble the record’s street name. However, the resemblance between potential matches is so close that the software cannot choose one over another. For example, if the street is “Kings” but the directory lists “King” and “Kins,” both of the possible matches are equally similar to the street name. The following errors indicate that the primary range (house or building number) is either missing or bad. Error number Description E420 The software finds nothing in the record’s address line that it recognizes as a primary range. The primary range is either missing or cannot be recognized. E421 According to the ZIP4 directory, the record’s primary range is invalid; it doesn’t fall within any of the ranges listed for that street, route, or building. Appendix C: Error and status codes 341 Address-line ties If the software can find a good match for the record’s street name, and the primary range is valid for that street, then that may be enough for assignment. However, the software may have a list of possible matching records from the ZIP4 directory. To select one match and make the assignment, the software evaluates other components of the address line. Most of the error codes in this series indicate that a tie among possible matches occurred. Error number Description E422 The ZIP4 directory indicates that a predirectional is required to choose between possible matches. However, either the record doesn’t include a predirectional, or its predirectional is invalid (not listed for that street). For example, when the record shows “Elm” or “North Elm,” but the directory lists only “East Elm” and “West Elm,” then the software assigns E422. E423 The ZIP4 directory indicates that a suffix is needed to choose between possible matches. However, either the record doesn’t include a suffix, or its suffix is invalid (not listed for that street). For example, when the input is “Elm” or “Elm Road,” but the directory lists only “Elm Street” and “Elm Avenue,” the software assigns E423. E425 The ZIP4 directory indicates that both a suffix and a directional are needed to choose between possible matches. However, either the record doesn’t include a suffix and directional, or its suffix and directional are invalid (not among those listed for the street). For example, the software assigns E425 when the input is “Elm” or “South Elm Road,” but the directory lists: Elm Street, East Elm Street, and West North Elm Avenue. E427 The ZIP4 directory indicates that a post-directional is required to choose between possible matches. However, either the record doesn’t include a post-directional, or its postdirectional is invalid (not among those listed for the street). For example, the software assigns E427 when the record has “Elm” or “Elm North,” but the directory lists only “Elm East” and “Elm West.” E428 The record’s ZIP Code is missing or invalid. The City directory shows that the record’s city/state covers two or more ZIP Codes. In the ZIP4 directory, the software can find matches for the address line in at least two of those ZIP Codes. The software can’t use the bad input ZIP to break the tie on the address line, or use the address line to choose a good ZIP. E429 The record’s city name is missing or invalid. The ZCF directory shows that the record’s ZIP Code applies to two or more city names. In the ZIP4 directory, the software can find matches for the address line in at least two of those cities. The software can’t use the record’s city to break the tie on the address line, nor use the address line to choose a city name. E430 The ZIP4 directory contains two or more address lines that resemble the input address line. However, the resemblance between potential matches is so close that the software cannot choose one over another. E431 The ZIP4 directory contains two or more address lines that resemble the input address line. To choose, Puerto Rican urbanization is needed. However, either the record’s address doesn’t include urbanization, or its urbanization is wrong. 342 User Guide Other errors Error number Description E500 E500 is a catch-all error code assigned when no more specific code can be assigned. Usually it indicates that no potential match meets the minimum confidence level, or that there is an unresolved tie between two or more potential matches. E501 The address is not within the domestic United States, territories, or possessions. E502 All address fields in the record are blank. There may be data in other fields that the software doesn’t process when assigning addresses. E503 The record’s address lies outside the area covered by the ZIP4 directory. This error usually occurs when a state or regional ZIP4 directory is being used. E503 should not occur when using the ZIP4 directory. If it does, it may mean that you have found a conflict between the City and ZCF directories and the national directory. E503 indicates a flaw in the ZIP4 directory. Report the error to the Address Management Systems Office by sending an email to amssupport.ncsc@usps.gov. E504 The address line matches at least two records in the ZIP4 directory. The ranges of those ZIP+4 records overlap, and the software cannot break the tie. E504 indicates a flaw in the ZIP4 directory. Report the error to the Address Management Systems Office by sending an email to amssupport.ncsc@usps.gov. Undeliverable Error number Description E505 The address does not exist in the USPS directories. This is an undeliverable address. E600 According to the USPS, no delivery to this address is possible. The address is listed in the ZIP4 directory, but the record is tagged as undeliverable by the USPS. It might be a cemetery, parking ramp, or condemned building, for example. E600 is unusual because it indicates a successful match to the ZIP4 directory. All other error codes mean that the software didn’t find a match. Undeliverable addresses are tagged as “errors” for the convenience of users who don’t want to send mail to unassigned and undeliverable addresses. Some addresses that are valid may be marked incorrectly as undeliverable. Report the error to the Address Management Systems Office by sending an email to amssupport.ncsc@usps.gov. E601 Not a valid delivery point. ZIP+4 removed. Appendix C: Error and status codes 343 Status codes A status code tells you how the software corrected or standardized an address. Status code 1st character 2nd character 344 User Guide Components that changed S No truncation A Truncation of address line B Truncation of both the address line and city name C Truncation of city name. 0 No change in ZIP+4, ZIP Code, city, or state 1 ZIP Code 2 City 3 City and ZIP Code 4 State 5 State and ZIP Code 6 City and state 7 City, state, and ZIP Code 8 ZIP+4 9 ZIP+4 and ZIP Code A ZIP+4 and city B ZIP+4, ZIP Code, and city C ZIP+4 and state D ZIP+4, ZIP Code, and state E ZIP+4, city, and state F ZIP+4, ZIP Code, city, and state Status code 3rd character 4th character 5th character 6th character Components that changed 0 No change in predirectional, primary name, postdirectional, or suffix 1 Suffix 2 Predirectional 3 Predirectional and suffix 4 Postdirectional 5 Postdirectional and suffix 6 Predirectional and postdirectional 7 Predirectional, postdirectional, and suffix 8 Primary name 9 Primary name and suffix A Predirectional and primary name B Predirectional, primary name and suffix C Primary name and post-directional D Primary name, suffix, and postdirectional E Predirectional, primary name, and postdirectional F Predirectional, primary name, postdirectional, and suffix 0 No change in county, carrier route, delivery-point barcode, or unit designator 1 Unit designator 2 Delivery-point barcode 3 Delivery-point barcode and unit designator 4 Carrier route 5 Carrier route and unit designator 6 Carrier route and delivery-point barcode 7 Carrier route, delivery-point barcode, and unit designator 8 County code 9 County code and unit designator A County code and delivery-point barcode B County code, delivery-point barcode, and unit designator C County code and carrier route D County code, carrier route, and unit designator E County code, carrier route, and delivery-point barcode F County code, carrier route, delivery-point barcode, and unit designator 0 No change in LOT, LOT Order, and Urbanization code 1 LOT 2 LOT Order 3 LOT Order and LOT 4 Urbanization code 5 Urbanization code and LOT 0 Reserved for future use. Appendix C: Error and status codes 345 346 User Guide Appendix D: Operators and functions for Label Toolbox expressions This appendix contains lists of all the available operators and functions you need to write an expression for elements of your labels in Filter Builder, Label Toolbox’s expression writing program. The expressions you write in Filter Builder are similar to those you write for complex indices (See “Index field attributes” on page 333). Filter Builder, however, contains a much wider variety, giving you more power to create the expressions you need. These lists contain descriptions of what the operators and function accomplish, as well as examples of how to use them. “Summary of functions by purpose” on page 357, is a quick reference for the large number of functions available. This information is also available in Filter Builder’s online help. You can access this help by pressing F1 when you are in Filter Builder. Appendix D: Operators and functions for Label Toolbox expressions 347 Operator words for combining functions There are three operators you can use to combine functions. .AND. .OR. .NOT. You can type these words in uppercase or lowercase. But don't forget the periods. When you put two functions together with .AND., a record must pass both tests to be included. This may reduce the number of records that pass the filter. For example, the filter below would set both a minimum income and minimum age. The income field must contain a number greater than or equal to $50,000, and the year of birth must be 1957 or earlier. .And. db.income >= 50000 .AND. year(db.birth) <= 1957 When you put two tests together with .OR., a record is included if it passes either test. This tends to allow more records to pass the filter. For example, the filter below would include residents of both the Empire and Garden States. .Or. pw.state = "NY" .OR. pw.state = "NJ" The .NOT. operator reverses the truth or falsehood of the test that follows it. For example, the filter below would exclude records in which the logical-type field Bankrupt is set to true. Experienced database users may prefer the exclamation mark (!) over .NOT., however .NOT. is easier to understand. .Not. .NOT. db.bankrupt 348 User Guide Other operators Operators are punctuation marks or symbols for arithmetic or testing. Category Symbol Function Example Arithmetic * Multiplication 3*2=6 + Addition 3+2=5 - Subtraction 3-2=1 / Division (no % modulus available; see mod function) 3 / 2 = 1.5 < Less than 3 < 2 = .F. <= Less than or equal to 3 <= 2 = .F. > Greater than 3 > 2 = .T. >= Greater than or equal to 3 >= 2 = .T. <> Not equal to 3 <> 2 = .T. = Is exactly equal to 3 = 2 = .F. "a " = "ab" = .F. "a " = "a" = .F. $ Is contained in or is a subset of "a" $ "ab" = .T. "a " $ "ab" = .F. & Concatenate strings, removing all leading and trailing spaces from both " a " & "b " = "a b" + Concatenate strings, leaving leading and trailing blank spaces where they are "a " + "b " = "a b " - Concatenate strings, collecting all trailing blank spaces at the end "a " - "b " = "ab ! Not !.T. = .F. () Precedence (the order in which operations are performed); use liberally Comparison String concatenation Miscellaneous Appendix D: Operators and functions for Label Toolbox expressions " 349 List of functions Functions are listed below in alphabetical order, and summarized at the end. Data types are number, char (for character), date, log (for logical), or expr (expression) when more than one type is valid. Expressions may be field names, constants in double quotation marks, or another function. abs(number) Converts a numeric expression to its absolute value. Returns a positive number or zero. For example, when the BALANCE field contains a lesser value (like 2000) than the LIMIT field (containing 3000), the following expression would still result in a positive number (1000): abs(DB.Balance - DB.Limit) abs(2000 – 3000) = 1000 alltrim(char) Trims leading and trailing spaces from a character expression and returns the remainder as a character string. For example: alltrim(PW.City) When the PW field City contains " "Philadelphia" is returned. asc(char) Philadelphia ", the character string Returns the ASCII value (a number between Ø and 255) of the leftmost character in a character expression. Use it when you need to do arithmetic on the ASCII value of a character. The subject character is case-sensitive. For example, the following expression would result in the number 66: asc("B") at(char, char) Searches for the first character expression within the second and, if it is found, returns the starting character position as a number. For example, the following would return the number 8 when DB.Name is "Roellig, Scott": at(",",DB.Name) If the substring is not found, at returns "Ø". If all you need to know is whether or not an expression is present, use the "$" operator (refer to the previous page). cdow(date) Converts a date expression to a day-of-the-week name (DOW). Returns any of the capitalized character strings, ("Sunday," "Monday," and so on.). The following example converts "09/03/56" in the Anniv_Date field to "Monday". cdow(DB.Anniv_Date) chrtran(char1 , char2 , char3 ) Translates char1 using char2 and char3 as a search-and-replace table. Operates only on individual characters. If any character in char1 is found in char2, then the char1 character is replaced by the character from char3 that is in the same position as the character found in char2. If there is no replacement character in char3, then the character from char1 is simply dropped. For example, suppose we’re processing a Name field in which a slash character separates names from titles. We want to convert this to a blank space when posting Name to an output file. The output posting would be: 350 User Guide Copy(source,destination) = chrtran(DB.Name, "/", " "), Name If there is no replacement character in char3, then the character from char1 is simply dropped. So you can use chrtran() to simply delete a character. Note: If one of the characters that you want to remove is a double quotation mark, then you must place it inside single quotation marks (apostrophes). You may set up a more complex search-and-replace table by entering more than one character in char2 and char3 . Important: Remember that chrtran() works on individual characters only, so be careful to count character positions within these two strings. For example, if you have a field called DB.Keycode that contains numbers from 1–9, and you want to replace those numbers with letters, your output posting would look like this: Copy(source,destination) = chrtran(DB.Keycode, "123456789", “ABCDEFGHI"), keycode This would replace a Key Code number like "5183" with "EAHC". chr(number) Interprets the number as an ASCII value and returns the corresponding character. Opposite action of the asc() function. For example, the following would post carriage-return and line-feed characters: Copy (source, destination) = chr(13) + chr(10), EOR cmonth(date) Converts a date to a month name. Returns any of the capitalized character strings ("January," "February," etc.). For example, the following would be converted to "October" when the database field Anniv_Date contains "10/04/1986": cmonth(DB. Anniv_Date) ctod(char) Converts a character expression in the American format (mm/dd/yyyy or mm/dd/ yy) to a date value. For example, if DB. Anniv_Date is a character field, the following returns the field’s contents as date-type data: ctod(DB. Anniv_Date) This would enable you to compare this date with other date-type data such as: date() = ctod(DB.Anniv_Date) date() Returns the current date (according to your computer’s time-of-day system) as a date-type value. The function accepts no input (argument) from you, so do not type anything between the parentheses. day(date) Extracts the day of the month from a date expression, and returns it as an integer numeric value. For example, the following will yield the number 17 when Birth_Date contains "09/17/1957": day(DB. Birth_Date) deleted() This function is not available for use. Appendix D: Operators and functions for Label Toolbox expressions 351 dow(date) Extracts the day of the week from a date and returns it as an integer numeric value from 1 to 7 (Sunday = 1, Monday = 2, Saturday = 7). The following example takes the date January 1, 1994, from the computer’s time-of-day clock and determines the day of the week (Saturday), and converts that day to the number 7. dow(date()) dtoc(date) Converts a date-type value to a character string in the American format (mm/dd/ yyyy). If the input date does not include the century, the current century is assumed. Compare with dtos(). Opposite of ctod(). The following example returns the character string "10/04/1986" when Anniv_Date contains "10/04/86". dtoc(DB.Anniv_Date) dtos(date) Converts a date-type value to an 8-character string in the format yyyymmdd. Compare with dtoc(). If the input date does not include the century, the twentieth century is assumed. The following example returns the character string "19861004" when Anniv_Date contains "10/04/86" dtos(DB. Anniv_Date) empty(char) Returns a logical True (.T.) if the character expression (usually a field) is empty or filled with spaces or tabs. Returns False (.F.) if it contains data. The following example returns a logical True when the application field AP.Group_No is empty. empty(AP.Group_No) iif(logexpr, expr2, expr3) If the logical expression is True, the second expression is returned; otherwise, the third expression is returned. For example, suppose we want to post Occupant to the Name field if that field is empty: Copy (source, destination).. = iif(empty(DB.Name), "Occupant", DB.Name), Name The returned expressions may be of any data type, and they do not have to be of the same data type. int(number) Converts a numerical expression to an integer by truncating (not rounding) all digits to the right of the decimal point. Compare with round(). For example, the number 3 results from: int(3.9) But the number 4 results from: round(3.9, 0) isalpha(char) Returns a logical True (.T.) if the character expression begins with a letter (A to Z or a to z). Returns a logical False (.F.) if it begins with any other character. The following expression should be True: isalpha(PW.First_Name) 352 User Guide isdigit(char) Returns a logical True (.T.) if the character expression begins with a number (Ø to 9). Returns a logical False (.F.) if it begins with any other character. For example, the following filter might be used to exclude Canadian records: + Filter (to 512 chars)........ = isdigit(DB.Postcode) islower(char) Returns a logical True (.T.) if the character expression begins with a lower-case letter (a to z). Returns a logical False (.F.) if it begins with any other character. The following example would return a logical False (.F.) if DB.City is Madison because the name begins with an uppercase letter. islower(DB.City) isupper(char) Returns a logical True (.T.) if the character expression begins with an upper-case letter (A to Z). Returns a logical False (.F.) if it begins with any other character. The following example would return a logical True (.T.) if the city is Madison because the name begins with an uppercase letter. isupper(DB.City) left(char, number) Extracts from a character expression the leftmost number characters, and returns this as a character string. The following example returns the first 13 characters of the PW field City. left(PW.City, 13) len(char) Returns the length of a character expression as a numerical value. The following example trims leading and trailing spaces before measuring the length of the city name. When the PW field City contains "…Philadelphia…..", the number 12 is returned. len(alltrim(PW.City)) lower(char) Converts a character expression to lowercase and returns it as a character string. The following example returns the character string "t. s. eliot". lower("T. S. Eliot") ltrim(char) Trims leading spaces from a character expression and returns the remainder as a character string. For example: ltrim(PW.City) When the PW field City contains "…Philadelphia…..", the character string "Philadelphia….." is returned. max(number, number) Compares two numeric expressions and returns the larger one as a numeric value. Opposite of min(). The following example compares the numeric database field Cred_Limit with the value 500, and returns whichever is the larger amount. max(DB.Cred_Limit, 500.00) Appendix D: Operators and functions for Label Toolbox expressions 353 min(number, number) Compares two numeric expressions and returns the smaller one as a numeric value. Opposite of max(). The following example compares the numeric database field Balance with the value 0, and returns whichever is the smaller amount. min(DB.Balance, 0.00) mod(number, number) Divides the first number by the second, and returns the remainder (modulus) as a numeric value. The following example returns the number 2 (44 divided by 3 is 14, with a remainder of 2). Use this function to give you every x record number. For instance, mod(recno(), 4) = 4 gives you every 4th record in a database. mod(44,3) month(date) Extracts the month from a date expression and returns it as an integer numeric value from 1 to 12. Useful for staggering output files by months. The following example would limit an output to those born in September. month(DB.Birth_Date) = 9 proper(char) Converts a character expression to mixed-case (also called initial capitals). For example, the following returns "Micron Electronics Inc" when the PW field Firm contains "MICRON ELECTRONICS INC ". proper(PW.Firm) Note: This function does not handle acronyms or other capitalization exceptions. All words are converted the same way. For example, proper() returns "Ibm Corp" when the input is "IBM Corp". recno() Returns the current record number as an integer numeric value. Can be used to post the input record number to an output file for trace-back. Also used to limit input to a portion of the file. The following example could be used to confine an output file to the second 1,000 records. Note that this filter is slower to process than using the input range parameters. + Input Filter (to 512 chars)........ = recno() > 1000 recno() <= 2000 replicate(char, number) .and. Repeats a character expression a specified number (number) of times and returns it as a character string. The number must be an integer. For example, the following function would insert 8 spaces in a designated field: replicate(" ", 8) right(char, number) Extracts the rightmost number characters from a character expression, and returns it as a character string. The number must be an integer. Note: The right() function does not care about significant characters and will be perfectly happy to extract trailing blanks, if any are present. Consider doing an rtrim() first: right(rtrim(DB.Suite), 3) 354 User Guide round (number, number) Rounds the first numeric expression to the number of decimal places specified in the second. Returns a numeric value. Compare with int(), which truncates. For example, the number 4 results from: round(3.992385, 0) But the number 3.99 results from round(3.992385, 2) The number must be an integer, but may be negative, to round before the decimal point. For example, the number 120.0 results from round(123.456, -1) rtrim(char) Trims trailing spaces from a character expression and returns the remainder as a character string. For example: rtrim(PW.City) When the PW field City contains "…Philadelphia…..", the character string "…Philadelphia" is returned. space(number) Returns a character string consisting of a number of blank spaces. For example, the following function would yield 30 blank spaces: space(30) span(char, char) Returns, as a numeric value, the index of the last character in string 1 that is present in string 2. The following example would return the number 3, because the first three characters of string 1 are also present in string 2. The fourth character of string 1 is the first one that does not exist in string 2. Note that this function is case-sensitive. span("edcTbaM","abcdefg") str(number, [len, [decimal ] ]) Converts a numeric expression to a character string that is left-aligned and includes decimal digits, decimal point, and minus sign (if any). You can specify the length of the returned string and the number of decimal places (both numeric). If you omit the length, 10 characters is assumed. If you specify length, but not decimal, the value is rounded to an integer. For example, the following converts the numeric-type database field "12.85" to a character string 8 characters long, with 5 significant digits, a decimal point, and 2 decimal places (the dots represent spaces). str(DB.Number, 8, 2) returns "…12.85" substr(char, start [, length ]) Extracts a substring from the character expression, beginning at character position start (a number) and continuing to the end, unless a numeric length is also specified. Compare with left() and right(). For example, the following extracts the exchange "788" from the 10-digit telephone number field 6087888700. substr(DB.Phone, 4, 3) Appendix D: Operators and functions for Label Toolbox expressions 355 time() Returns the current time (according to the computer’s time-of-day clock) as an 8character string in the format hh:mm:ss. Hours are in 24-hour format. upper(char) Converts a character expression to uppercase and returns it as a character string. For example, the following returns "IBM CORP" when the PW field Firm contains "IBM Corp". upper(PW.Firm) val(char) Converts a character expression to a numeric value. Stops when it encounters a second decimal point or a nonnumeric character. For example, the following converts the character-type field AP.List_Cnt into numeric data. val(AP.List_Cnt) + Output filter = val(AP.List_Cnt) <= 2 year(date) Extracts the year from a date expression and returns it as an integer numeric value. For example, the following function extracts the year of graduation: year(DB.Grad_Date) If the date format for DB.Grad_Date is mm/dd/yyyy the yyyy portion is returned. 356 User Guide Summary of functions by purpose Category Purpose Function Arithmetic Perform division and return the remainder mod() Convert data ASCII value to character chr() Character mm/dd/yy or mm/dd/yyyy to date ctod() Character string to lowercase lower() Character string to UPPERCASE upper() Character string to mixed-case proper() Character to ASCII value asc() Character to numeric val() Date to character mm/dd/yyyy dtoc() Date to character yyyymmdd dtos() Numeric decimal to integer by truncation int() Numeric decimal to n decimal places (or integer) by rounding round() Numeric to absolute value abs() Numeric to character string str() Select the larger of two numbers max() Select the smaller of two numbers min() Character repeated n times replicate() Current date from time-of-day clock date() Current time from time-of-day clock time() n spaces space() Number of current record, from input file recno() Day of the week from date (Sunday, Monday, ... Saturday) cdow() Day-of-the-month numeric from date (1, 2, ... 31) day() Day-of-the-week numeric from date (1, 2, ... 7 dow() Leftmost n characters from string left() Month name from date (January, February, ... December) cmonth() Month numeric from date (1, 2, ... 12) month() Range of characters from string substr() Rightmost n characters from string right() Year numeric from date year() Compare Provide data Extract Appendix D: Operators and functions for Label Toolbox expressions 357 Category Purpose Function Fit and trim Trim leading and trailing spaces from a character expression alltrim() Trim leading spaces from a character expression ltrim() Trim trailing spaces from a character expression rtrim() Measure the length of a character expression len() Where is character expression 1 located within expression 2? at() Search a string for one character and substitute another chrtran() How many characters in expression 1 are within expression 2? span() Is character expression 1 located within expression 2 (True/False)? $ Is the input record marked to be deleted? deleted() Does expression contain any data other than spaces? empty() Test, if True, return expression 1; if False, return expression 2 iif() Does expression begin with a letter (A–Z or a–z)? isalpha() Does expression begin with a number (0–9)? isdigit() Does expression begin with a lowercase letter (a–z)? islower() Does expression begin with a capital letter (A–Z)? isupper() Substrings Test 358 User Guide Appendix E: Predefined design files, templates, and printer files This appendix lists the predefined design files, page templates, layout templates, and printer files that are provided with the software. The design files and templates are samples and are read-only. Appendix E: Predefined design files, templates, and printer files 359 Design files The following design files are included with the software. To see a description of a design file within Label Toolbox, simply select the design file, and a description of it appears on the right. Address design files 360 User Guide Accufast text Astrojet 300P Astrojet 300P IM Astrojet 500P Astrojet 500P IM Astrojet 1000P Astrojet 1000P IM Astrojet text Bryce 26K Bryce 26K IM Bryce 30K Bryce 30K IM Bryce text Buskro Cheshire text Cheshire DataTech text Dot Avery 4143 Dot Avery 4144 Dot Avery 4146 Dot Avery 4146 IM Dot Avery 4163 Dot Avery 4163 IM Envelope 1 Envelope 1 IM Envelope 2 Envelope 2 IM Envelope 3 Envelope 3 IM Envelope text Hasler HJ300P Hasler HJ300P IM Hasler HJ500P Hasler HJ500P IM Hasler HJ600P Hasler HJ700P Hasler HJ700P IM Inkjet Laser 2-up 7-down Laser 2-up 7-down IM Laser Avery 5167-5267 Laser Avery 5261-8161 Laser Avery 5261-8161 IM List Neopost text Rena Imager I IM Rena Imager II IM Rena Imager III IM Rena Imager I text Rena Imager II text Rena Imager III text Rena Imager III Rena text Rena XPS-90 text Secap 26K Secap 26K IM Secap 30K Secap 30K IM Secap Jet 1 IM Tally text 4-up Taneum LB 4-up text Testing PLANET width Testing POSTNET width Text 1-up Text 2-up Videojet JSII Videojet TX2 no pause Videojet TX2 with pause Sack design files Tray design files Pallet design files Eltron USPS sack USPS sack 1-up Eltron USPS Sack 2 Inch IM 24-digit USPS Sack 2 Inch 1-up IM 24-digit USPS Sack 2 Inch 2-up IM 24-digit USPS Sack 2 Inch 4-up IM 24-digit USPS Sack 2 Inch Laser 1 IM 24-digit USPS Sack 2 Inch Laser 2 IM 24-digit USPS sack 2-up USPS sack 4-up USPS sack laser 2-up 7-down USPS sack laser 2-up 10-down Whittier USPS sack Eltron USPS tray Eltron USPS Tray IM 24-digit USPS tray 1-up USPS tray 2-up USPS tray 4-up USPS tray laser 1 USPS tray laser 2 USPS Tray 1-up IM 24-digit USPS Tray 2-up IM 24-digit USPS Tray 4-up IM 24-digit USPS Tray Laser 1 IM 24-digit USPS Tray Laser 2 IM 24-digit Whittier USPS tray USPS Pallet Placard1 IM USPS Pallet Placard 1 USPS Pallet Placard2 IM USPS Pallet Placard 2 Appendix E: Predefined design files, templates, and printer files 361 Page templates The following page templates are included with the software. To see a description of a template within Label Toolbox, simply select the template, and a description of it appears (see right). 362 User Guide Accufast AstroJet Avery 2160 Avery 2162 Avery 2163 Avery 4013 Avery 4143 Avery 4144 Avery 4145 Avery 4146 Avery 4161 Avery 4163 Avery 5168 Avery 5260, 8160, 8250, 8660 Avery 5261, 8161 Avery 5262, 8162, 8662 Avery 5263, 8163, 8253, 8663 Avery 5264, 8164 Avery 5661 Avery 5662 Avery 5663 Avery 5664 Avery 8165 Bryce Bryce 30k Buskro Cheshire 4-up DataTech Envelope #10 Generic Label Generic Letter Size With Margins Generic Text Cheshire 4-up Generic Text Continuous 1-up Generic Text Label Generic Text Label Page Label 30 x 6 Label 40 x 8 Neopost Rena Rena Envelope Imager III Taneum 4-up USPS Pallet Landscape USPS Pallet Portrait USPS Sack 1-up Continuous USPS Sack 1-up Continuous Tall USPS Sack 2-up Continuous USPS Sack 4-up Continuous USPS Sack Sheet Short USPS Sack Sheet Tall USPS Tray 1-up Continuous USPS Tray 1-up Continuous Tall USPS Tray 2-up Continuous USPS Tray 4-up Continuous USPS Tray 4-up Continuous Tall USPS Tray Label USPS Tray Sheet Short USPS Tray Sheet Tall Layout templates The following layout templates are included with the software. To see a description of a template within Label Toolbox, simply select the template, and a description of it appears (see right). Address label layout templates Sack and tray label layout templates Pallet placard layout templates Generic label layout templates Ltaddress1.ltl Ltaddress2.ltl Ltaddress3.ltl Ltaddress4.ltl Ltadr1.ltl Ltadr2.ltl Ltadr3.ltl Ltbulke.ltl Ltbulks.ltl Ltbulks2.ltl Ltcheshire.ltl Ltenvelope1.ltl Ltenvelope2.ltl Ltinkjet1.ltl Ltinkjet2.ltl Ltinkjet3.ltl Lttext1.ltl Lttext2.ltl Lttext3.ltl Ltsacklbl1.ltl Lttraylbl1.ltl USPS Sack IM.ltl USPS Tray IM.ltl USPS Sack IM 24-digit.ltl USPS Tray IM 24-digit.ltl Ltpallet1.ltl Ltpallet.ltl Ltpallet3.ltl Ltpallet4.ltl Ltpalletlbl1.ltl USPS Pallet Placard IM.ltl Ltgeneric1.ltl Ltgeneric2.ltl Ltrena.ltl Appendix E: Predefined design files, templates, and printer files 363 Printer files The following sample printer files are included with the software. Assign one of these files to your design in Label Toolbox (File > Design Settings). Printer File Printer Driver Description POSTNET Escape Codes Generic Text.ltr Generic Text Default No Videojet PrintPro.ltr Videojet PrintPro Default No Scitex Admark III v8.ltr Scitex Admark III v8 Default No Scitex EktaJet 5000.ltr Scitex EktaJet 5000 Default No Domino JetAddress.ltr Domino JetAddress Default No Cheshire VIP III-IV.ltr Cheshire VIP III-IV Default No Astrojet.ltr Generic Text Astrojet Yes Dataproducts Line Matrix.ltr Generic Text Dataproducts LM Yes DataTech 1190.ltr Generic Text DataTech 1190 Yes Fujitsu Band.ltr Generic Text Fujitsu Band Yes Fujitsu Band M304X.ltr Generic Text Fujitsu Band M304X Yes Genicom Linewriter.ltr Generic Text Genicom Linewriter Yes Genicom 3800-4400 Series.ltr Generic Text Genicom 3800 and 4400 Series Yes Genicom 4800-5100 Series.ltr Generic Text Genicom 4800 and 5100 Series Yes Mannesmann Tally MT 380 or 2045.ltr Generic Text Mannesmann Tally MT 380 and 2045 Yes Mannesmann Tally MT 660.ltr Generic Text Mannesmann Tally MT 660 Yes Mannesmann Tally MT 661 or 691.ltr Generic Text Mannesmann Tally MT 661 and 691 Yes Okidata ML 320-520-590 Series.ltr Generic Text Okidata Microline 320, 520, and 590 Yes Okidata Pacemark.ltr Generic Text Okidata Pacemark Yes Printronix LP Plus.ltr Generic Text Printronix LP Plus Yes Printronix IBM Compatible.ltr Generic Text Printronix (IBM Compatible) Yes Rena DA-300 Series.ltr Generic Text Rena DA-300 Series Yes Rena DA-590 or 595 or 600 Series.ltr Generic Text Rena DA-590, 595, and 600 Series Yes Rena Envelope Imager.ltr Generic Text Rena Envelope Imager Yes Rena Envelope Imager III.ltr Generic Text Rena Envelope Imager III Yes TallyT2060-2170.ltr Generic Text Tally T2060, T2155, and T2170 Yes Taneum TCP 635-650 or 1000.ltr Generic Text Taneum TCP 635, 640, 650, 1000 Yes Tally T6045-6215.ltr Generic Text Tally T6045, 6065, 6090, 6091, 6100, Yes 6101, 6140, 6141, 6180, 6215 Taneum TCP 620-625.ltr Generic Text Taneum TCP 620, 622, 625 Yes Taneum TCP 630.ltr Generic Text Taneum TCP 630 Yes 364 User Guide