ticket seller - The Ohio Lottery
Transcription
ticket seller - The Ohio Lottery
TICKET SELLER ® The Official Newsletter for Ohio Lottery Retailers Vol. 2 No. 67 | January 2016 On sale January 14, 2016 TICKET SELLER January 2016 Contents A message from the Director 3! Retailer incentive: Focus on $30 instant games. Grow your $30 instant game sales by 5% or more during the incentive time period for a chance to win cash prizes. Get important details here. 3! Get ready to Break the Bank. The Ohio Lottery’s supersized ticket goes on sale Jan. 14. Display your point-of-sale. Players can win up to 55 times on a single ticket! 3! Pick 3 mobile coupon coming. We’re rewarding Pick 3 players this month with a coupon download and free $1 Pick 3 ticket – no strings attached! 4! Taking Care of Business: Managing instant ticket sales. John McClain, manager of Stack's Drive Thru of Mansfield, accounts for sales each shift, using the information to deactivate games at the end of the day. 6! Fiscal Year 2015 in Review. Get the highlights and sales trends of Fiscal Year 2015. 8! Top Instant and EZPLAY® Games. See what games made the list in Fiscal Year 2015. ................................................................................. All efforts are made to ensure the accuracy of the information provided. However, the Ohio Lottery makes no warranties or representations as to the accuracy of the information supplied herein. Winning numbers and jackpot amounts can only be verified through our gaming system, accessible at any Ohio Lottery office. The Ohio Lottery is an Equal Opportunity Employer and Service Provider. 1-800-686-4208 www.ohiolottery.com Dennis Berg, Director Patrick McDonald, Commission Chair Contributors Marie Kilbane Seckers, Editor Molly Fanta Sandra Neal 24/7 Problem Gamblers Helpline: 1-800-589-9966 Please Play Responsibly 2 | Ticket Seller | January 2016 ® As one year’s set for the record books, another begins. We hope the recent weeks have been full of activity, comradery and fun. We set a single-day instant sales record of $10.1 million Dec. 24. Retailers sold $44.2 million worth of Ohio Lottery games for the week ending Dec. 26, another record. Thank you for making this such a spectacular holiday season. Now, after a brief break, we’ve turned our sights to 2016, with a goal of helping you get the year off to a good start. Use the post-holiday slowdown to schedule a meeting with your sales representative. Review your sales and develop a game plan for the year. What are your priorities? You may want to discuss current Lottery-supported activities like the $30 instant ticket sales incentive and this month’s Keno Double Win promotion. Maybe training tops your list. If you feel your employees could use a refresher on their Lottery skills, your sales representative and regional office staff can provide coaching and guidance. This month, the Ohio Lottery debuts its first mobile coupon, with a special discount geared toward our Pick 3 players. The first 50,000 customers to download the coupon can visit your store for a free Pick 3 wager. All you need to do is scan the QR code to redeem the coupon. Technology continues to grow in importance, and we’re finding new ways to make the Ohio Lottery convenient for customers, many of whom use smart phones as part of their everyday lives. This month, we salute retailers in our annual fiscal year in review, which begins on page 6. Use this information as a starting point to talk to your sales representatives about your hopes and goals at retail this year. Make sure your point-of-sale is up -- Break the Bank, the Lottery’s supersized 10" x 7.8" instant game, is expected to reach your store Jan. 14. Customers who enjoy the value of extended-play and higher-priced games are sure to love it. A quick review of the game can be found on page 3. You might consider improving your Lottery cashing services as a goal for your staff this year. Retailers like John McClain of Stack’s Drive Thru know the value and the extra commission that comes with cashing prizes of up to $599. Learn more about his Mansfield-area drive thru and his tips to help you excel. Thank you for the time, effort and courtesy you show customers and the community you serve. We look forward to continuing the journey with you. Here’s to a good year for all! Sincerely, Dennis Berg, Director The Ohio Lottery Spotlight: $30 Instant Break the Bank Game Sales Starting Jan. 14, 2016 Incentive off and running This month, the Ohio Lottery debuts Break the Bank, an attentiongrabbing, four-game instant game. The supersized 10” x 7.8” ticket fits perfectly in the special playbook dispenser at the top of your instant ticket display. Jan. 1-March 31, 2016 There’s growth potential in $30 instant games -and the Ohio Lottery is sweetening the deal with $76,500 in incentives for retailers who grow their $30 instant ticket sales by 5% or more. The details Grow your $30 instant game sales from Jan. 1 to March 31, 2016. We’ll compare those sales to your $30 instant sales from January through March 2015. If you increase sales by 5% or more, your store will be entered into a cash prize drawing. If you did not have sales in the first quarter of 2015, we’ll compare your first quarter 2016 sales to sales made from Sept. 1 to Nov. 30, 2015.* *Retailers who do not have sales in either of the two comparable time periods will not be included in the promotion. More on prizes The Ohio Lottery will draw three retailers from each of the nine regions, with the breakdown per region as follows: • A $5,000 grand prize • A $2,500 1st prize • A $1,000 second prize Develop a game plan Retailers can retrieve their $30 instant game sales through their sales representative or during their regularly scheduled instant ticket customer service calls. The drawing is scheduled to take place around April 7, 2016. Break the Bank is set for delivery Jan. 14. Break the Bank ($10) #304 Top prize: $500,000 Overall odds: 1 in 3.22 Percentage Payout: 73% Win up to 55 times on a single ticket! Special Features: There’s a lot of room to play, with three games on the front and another one on the back of each ticket. Players get to try “Money Bags,” “Stacks of Cash,” “Cash Vault” and “Money Roll.” Your customers receive a great deal of value for their $10 game play. Display your Break the Bank merchandising package. By now you should have received a Break the Bank merchandising package, which includes a poster, window cling, wobbler, counter card and pad topper. Place these items on display to support this month’s featured game. Ohio Lottery debuts Pick 3 mobile coupon Customers who use their smartphone to surf the web should keep an eye on the ads. While reading the news, your customers might also see a coupon for a free $1 Pick 3 ticket. This month, it’s available for download for up to 50,000 customers. Check it out. When your Lottery customer displays the mobile coupon, just take the phone and swipe the QR code. Once scanned, the terminal will print an auto pick ticket with a $1 straight wager. The coupon expires March 15. Treating customers to a holiday second-chance drawing. Instant Ticket Updates Deliveries TPD Jan. 14, 2016 Break the Bank ($10), #304 TPD Jan. 28, 2016 Roxann Depinet, a customer service manager at Schild's IGA in Norwalk, enjoyed creating a holiday-themed Lottery basket for the store’s annual second-chance drawing. She created the basked mixing $135-worth of holiday tickets with popular instant ticket standards. “I’m trying to give my customers something special,” says Roxann, a 39-year employee. The drawing took place Dec. 23. Luck of the Irish Tripler ($1), #298 Cash Blast ($2), #299 Cash Extravaganza ($5), #300 TPD $300 Million Diamond Dazzler ($20), #302 TPD Feb. 25, 2016 $50 a Day for Life ($1), #305 $1,000 a Week for Life ($2), #306 $10,000 a Month for Life ($5), #307 TPD $250,000 a Year for Life ($10), #308 TPD Game closings TPD Jan. 14, 2016 Special Edition Cashword ($5), #252 TPD Lucky 8s Doubler ($1), #253 Frogger ($3), #254 Lots of 50s ($1), #265 Big Money ($10), #730 TPD $5 Million Cash Extravaganza ($20), #794 TPD $5 Million Cash Blowout ($20), #897 TPD Taking Care of Business Reconcile Lottery sales on shift change. John McClain, the manager of Stack's Drive Thru of Mansfield, keeps a physical record of Lottery sales and cashes for all the store’s instant games, making sure sales and prize payouts are reconciled at the end of each shift. Deactivating instant games at the end of the day. John uses an instant ticket inventory sheet he designed to help keep track of sales. He deactivates his instant games at the end of each day. How long does it take? About five minutes, he says. These games expire July 12, 2016. Last Date to Redeem TPD Feb. 9, 2016 Doubling Star Cashword ($2), #190 Bingo and Diamonds ($2), #194 Special Edition Cashword ($5), #214 TPD Betty Boop Holiday ($3), #217 Snowball Bucks ($3), #222 Cash Explosion ($2), #225 20x the Money ($5), #299 TPD *TPD = Top Prize Drawing. Learn more about it at www.ohiolottery.com/promotions. Please note that all on-sale dates are tentative. These game releases are current as of Dec. 31, 2015 and are subject to change. 4 | Ticket Seller | January 2016 November’s Retailer Activation Promotion Winners •Avenue Deli, Cleveland •Obe's Country Store, Bowling Green •Marathon 4000, Springfield •Neighborhood Food Mart, Cincinnati •The Woods, Canal Winchester •New Lex Drive Thru, New Lexington •Marc’s #45, Aurora •Pope’s Dairy, Niles •Circle K #5339, Brunswick Questions? Please see your sales representative. The next scheduled delivery date is Jan. 14. Instant Ticket Features for January Break the Bank Jan. 14, 2016 ($10) #304 Top prize: $500,000 Overall odds of winning: 1 in 3.22 Percentage Payout: 73% Number of tickets per lot: 30 Number of tickets printed: 4.8 million Actual size: 10” x 7.8” UPC Code: 6 70656 10304 4 Special Features: Break the Bank breaks the mold with its unique play area and more than $34.9 million in total prizes. Customers who enjoy extended-play games are going to love this ticket. Note that there are three games on the front and a fourth game on the back. Players can win up to 55 times on a single ticket. ...................................... Luck of the Irish Tripler Jan. 28, 2016 ($1) #298 Top prize: $5,000 Overall odds of winning: 1 in 4.92 Percentage Payout: 61.5% Number of tickets per lot: 200 Number of tickets printed: 6.0 million Actual size: 2.5” x 4.0” UPC Code: 6 70656 01298 8 Special Features: It’s time for Luck of the Irish Tripler, the Ohio Lottery instant game celebrating the happiness and sparkle of St. Patrick’s Day. The game offers more than $3.6 million in total prizes. It’s a “tripler” game too. ...................................... Cash Blast Jan. 28, 2016 ($2) #299 Top prize: $20,000 Overall odds of winning: 1 in 4.20 Percentage Payout: 65% Number of tickets per lot: 100 Number of tickets printed: 5.0 million Actual size: 4.0” x 4.0” UPC Code: 6 70656 02299 4 Special Features: Think spring with Cash Blast, which offer $6.5 million in total prizes. Players can win up to 10 times on a single ticket. ...................................... Check ‘em out coming your way soon Please note that all on-sale dates are tentative. These game releases are current as of Dec. 31, 2015 and are subject to change. Cash Extravaganza Jan. 28, 2016 ($5) #300 Top prize: $250,000 Overall odds of winning: 1 in 4.15 Percentage Payout: 69% Number of tickets per lot: 50 Number of tickets printed: 6.0 million Actual size: 6.0” x 4.0” UPC Code: 6 70656 05300 4 Special Features: Cash Extravaganza offers more than $6.5 million in prizes from $50 to $10,000, and more than $20.7 million in total prizes. It’s a multiplier game too. ...................................... $300 Million Diamond Dazzler Jan. 28, 2016 ($20) #302 Top prize: $2 million Overall odds of winning: 1 in 3.33 Percentage Payout: 75% Number of tickets per lot: 25 Number of tickets printed: 20 million Actual size: 10” x 4.0” UPC Code: 6 70656 20302 7 Special Features: $300 Million Diamond Dazzler really does dazzle – with 900,000 prizes from $100 to $500 and more than 10,000 prizes from $1,000 to $20,000. The $2-milion top prize is paid as $100,000 a year for 20 years before taxes. Winners can choose a $1-million cash option prize equivalent. January 2016 | Ticket Seller | 5 Fiscal Year 2015: A year in review In Fiscal Year 2015, Ohio Lottery sales from traditional retail outlets topped $2.892 billion, an increase of $148.9 million or 5.4% compared to the previous year. Retailers earned approximately $179.2 million in commissions and bonuses, an increase of 5.5% percent from the prior year. The unique niche that is lottery continues to do well with the Ohio Lottery holding its own in the new gaming landscape. In LaFleur’s national ranking of U.S. lotteries, the Ohio Lottery ranks ninth in total sales and 10th in instant sales among the 47 U.S.-based lotteries. A review of operations planned for Fiscal Year 2016 is expected to support this upward trend. The Numbers Games Pick 3 has the distinction of being the top-selling draw game throughout the Ohio Lottery’s history. As the Ohio Lottery’s oldest draw game, Pick 3 sales of $338.0 million in Fiscal Year 2015 held steady, down 0.3% or $1.0 million, from the previous year. Category growth came from the Pick 4 and Pick 5 games. Pick 4 sales were $192.8 million, up $7.0 million or 3.8% from the prior year. Pick 5 generated sales of $33.3 million, up $5.4 million or 19.5% from Fiscal Year 2014. In-State Lotto Games The Ohio Lottery sold two jackpot-winning tickets for Classic Lotto during the fiscal year; the first on Dec. 27, 2014 and the second on Feb. 25, 2015. Shell Food Mart on East Western Reserve Road in Youngstown sold the first ticket, whose lucky winner secured the game’s $11.1 million jackpot prize. The second ticket, worth $3.5 million, was sold at Rod Dees Party Supply of Miamisburg. Players purchased $31.0 million worth of Classic Lotto wagers during the fiscal year, taking home $14.2 million in prizes. Rolling Cash 5, the Ohio Lottery’s “little lotto” game, provided 103 winning jackpots to its lucky players. The jackpot reached a high of $789,000 July 18, 2014, with two jackpot-winning tickets sold, one at Giant Eagle in New Albany and the second at Churchill Commons Giant Eagle in Youngstown. Rolling Cash 5 players purchased $62.6 million in wagers, sharing $32.5 million in prizes during the fiscal year. Multi-State Games The Ohio Lottery started the fiscal year with a jackpot-winning Powerball ticket sold July 9, 2014 at True North in Conneaut. The jackpot settled at $124.9 million, with the winner, also a Conneaut native, choosing the cash option payment. This was Ohio’s third Powerball jackpot win since joining the game in 2010. Powerball sales were $105.0 million, down 14.4% or $17.7 million compared to the previous year. Both Powerball and Mega Millions underperformed nationally, with slower jackpot growth impacting sales. The Multi-State Lottery Association changed the Powerball matrix in October 2015 (Fiscal Year 2016) to counter the downward sales trend. The group created a 10x Power Play option for Powerball to encourage play at lower jackpot levels, changed the matrix to help the jackpot grow and improved odds of winning any prize. Powerball secured its highest jackpot of the fiscal year Feb. 11, 2015, with a $500 million advertised jackpot split by players in North Carolina, Puerto Rico and Texas. Ohio Lottery customers took home $4.0 million in prizes from the near-record jackpot, and retailers secured $762,600 in commissions for that drawing. Big drawings create a significant financial opportunity for retailers able to keep up with player demand. Mega Millions sales were $113.2 million, down 15.1% or $20.1 million compared to Fiscal Year 2014. While the jackpot remained elusive in Fiscal Year 2015, six lucky ticket holders each took home a $1-milllion prize. Instant/Online Games EZPLAY® Games offered another bright spot in Ohio Lottery sales in Fiscal Year 2015. Sales of EZPLAY® Games were $99.8 million, up 17.7% or $15.0 million compared to Fiscal Year 2014. Players enjoyed the variety of games, with progressive jackpot games – Perfect Game 300, Going Pro and Rock’n 777s standing out as this segment’s top performers. EZPLAY® Tap Games, offered in veteran and fraternal organizations and club since October 2014, generated $23.9 million in sales. KENO KENO continues to grow, with players making $329.5 million in Keno and Booster® purchases. Overall Keno/ Booster® game sales increased $31.4 million or 10.5% from Fiscal Year 2015. Growing each year since its debut in 2008, Keno is on its way to becoming the Ohio Lottery’s top-selling draw game. The Ohio Lottery ran nine statewide Keno promotions to provide added-value and expand its customer base. In Fiscal Year 2016, the Lottery aims to continue that momentum with new promotions, training aids, point-of-sale material and new game features to appeal to customers. Instant Games Instant game sales of $1.551 billion were up 8.7 percent or $124.2 million from the previous year. Instant games benefitted from the introduction of $500 Million Spectacular, the Ohio Lottery’s second $30 game. Together with 40th Anniversary Millions, these two $30 games made up approximately 13.2% of Ohio Lottery instant game sales. Based on the number of tickets sold, Cash Explosion, which moved from a $1 to $2 price point with the June 26, 2014 game release, remains the top-selling instant game. Looking Ahead Lucky for Life, which debuted Nov. 15, offers a new style multi-state game with attractive “for life” prizes. The Ohio Lottery looks forward to celebrating its own “for life” winners and, in fact, had its first big winner Dec. 7, with a $25,000 a year for life ticket sold at C & S Beverage & Liquor in Cleveland. The Lottery is looking to create excitement in its growing segment of EZPLAY® Games. The Ohio Lottery plans to release an EZPLAY® progressive suite of games this spring. Offered in $1, $5 and $10 price points, each game will play the same way but offer an individual prize structure, with sales from all three games funding a progressive jackpot. Traditional Games: At a glance Sales.........................$2.9 billion Prizes........................$1.8 billion Profits........................$990.0 million Retailers....................$179.2 million Operations.................$119.8 million Breakdown of a $1 (FY2015) Here’s how a dollar is spent after the purchase of a traditional Ohio Lottery game: 65 cents: To prizes 25 cents: To the Lottery Profits Education Fund (Profits) 6 cents: To retailers 4 cents: To operations as of Jan. 1, 2016 FY15 Featured Game $3 Black Cherry Bingo Top prize: $5,500 Odds: 1 in 4.35 Payout: 63% Play style: Call number match. FY14 Fiscal Year 2015 overview (Sales in millions) Pick 3 Pick 4 Pick 5 Rolling Cash 5 Classic Lotto KICKER Mega Millions/Megaplier Powerball/Power Play Keno/Booster EZPLAY Raffle On-line sales Instants Total FY15 FY14 FISCAL YEAR 2015 $338.0 $192.8 $33.3 $62.6 $31.0 $4.7 $113.3 $105.0 $329.5 $99.8 $7.0 $1,341.0 $1,551.0 $2,892.0 FISCAL YEAR 2014 $339.0 $185.8 $27.9 $63.4 $54.1 $6.0 $133.4 $122.8 $298.1 $84.8 $1.0 $1,316.3 $1,426.8 $2,743.1 CHANGE -0.3% 3.9% 19.5% -1.3% -42.7% -21.7% -15.1% -14.4% 10.5% 17.7% 584.8% 1.9% 8.7% 5.4% FY15 Sales by Game* Pick 3: 11.7% Pick 4: 6.7% Pick 5: 1.2% Rolling Cash 5: 2.2% Classic Lotto 1.1% KICKER: 0.2% Mega Millions/Megaplier: 3.9% Powerball/Power Play: 3.6% Keno/Booster: 11.4% EZPLAY: 4.3% Raffle: 0.2% Instants: 53.6% Ending Jan. 10, 2016 $1 Reindeer Rally $2 Snowflake Melt $2 Stocking Stuffer $3 Jingle Bell Bucks FY14 Sales by Game Pick 3: 12.4% Pick 4: 6.8% Pick 5: 1.0% Rolling Cash 5: 2.3% Classic Lotto: 2.0% KICKER: 0.2% Mega Millions/Megaplier: 4.9% Powerball/Power Play: 4.5% Keno/Booster: 10.8% EZPLAY: 3.1% Raffle: 0.0% Instants: 52.0% *Note: Numbers may not add up to 100% due to rounding. January 2016 | Ticket Seller | 7 Top-selling Instant Games, FY15 By Total Sales* 40th Anniversary Millions............... $30...... $137.5 million 50x the Money.............................. $10........ $83.0 million Special Edition Cashword .............. $5.......... $76.4 million $500 Million Spectacular............... $30........ $67.1 million 100x the Money............................ $20........ $59.0 million Ohio Millions................................. $10........ $49.4 million $500,000 Cashword..................... $10........ $47.3 million Millionaire Madness....................... $20........ $42.0 million Cash Explosion.............................. $2.......... $41.3 million Lucky Playbook............................. $20........ $38.8 million By Price Point* $1 Games $5 Games Holiday Cash Double Doubler 5x the Money Special Edition Cashword 20x the Money Bingo Times Ten $2 Games $10 Games Cash Explosion Doubling Star Cashword 10x the Money $3 Games Bonus Cashword 15x the Win Betty Boop Holiday 50x the Money Ohio Millions $500,000 Cashword $20 Games 100x the Money Millionaire Madness Lucky Playbook Top retailers By Number of Tickets Sold* Cash Explosion.............................. $2 ........... 20.7 million Doubling Star Cashword................. $2 ........... 20.0 million Holiday Cash ................................ $1 ........... 17.1 million Double Doubler............................. $1 ........... 15.3 million Special Edition Cashword............... $5 ........... 15.3 million Triple Tripler................................. $1 ........... 18.0 million Lots of 50s................................... $1 ........... 13.5 million 5x the Money................................ $1 ............. 9.9 million 50x the Money.............................. $10 ........... 8.3 million Lucky 7........................................ $1 ............. 8.0 million Top 10 EZPLAY® Games of FY15 * EZPLAY GAME SALES Going Pro..................................... $20.5 million Perfect Game 300......................... $14.9 million Rock’n 777s................................. $13.3 million Tens of Thousands......................... $7.7 million Match 5 Doubler........................... $5.9 million Money.......................................... $4.6 million Buckeye 7s................................... $4.6 million Red Hot Numbers.......................... $4.2 million Blackjack...................................... $3.7 million Tic Tac Toe................................... $3.6 million *Source: IAD. Note that all sales are gross and unaudited. Fiscal Year 2015 Going Pro Tobacco Warehouse, Galloway SDM, Rocky River Firehouse Grille & Pub, Akron Tune Palace, Cleveland Buschur’s Market, Russia Woodsfield Carry Out, Woodsfield Inn Cahoots, Seven Hills Peddler Lounge, Grove City Bowling Entertainment Group, Mentor The Outlet Store, Parma Perfect Game 300 Ridge & Memphis Shell, Cleveland Bowling Entertainment Group, Mentor 8 | Ticket Seller | January 2016 Buschur’s Market, Russia Woodfield Carry Out, Woodville BJ Market, Middletown Gini’s Drive Thru, Youngstown Carmichael’s Pub, Dayton Inn Cahoots, Seven Hills Convenient Fd Mart #3058, N Olmsted Convenient Fd Mart $3-112, Cleveland Rock’n 777s Ray’s Food Mart, Springdal Amber’s Drive Thru, Chillicothe Smith & Snow Shell, Brook Park Euclid Mart, Euclid Inn Cahoots, Seven Hills Rossford Eagles 2322, Rossford Convenient Fd Mart #3058, N Olmsted Buster’s Bar, Middletown Rick’s Station Bar & Grill, Strasburg Wing Warehouse, Norton Countdown Games Gems Donerick’s Pub, Dublin Firehouse Grille & Pub, Akron Danny’s Place, Greenville Bayview Pub, Celina Smith & Snow Shell, Brook Park 3 of a Kind VFW #5645, Findlay Donerick’s Pub, Dublin Reggie’s Saloon, Fairview Park Best Stop, Richfield Convenient Fd Mart #3058, N Olmsted 123 Cash D & M Convenience Fd Mart, Solon SDM, Rocky River Firehouse Grille & Pub, Akron Lucky’s Bar & Drive Thru, Zanesville Smitty’s, Elyria Winner News! ® A A.Mega Millions jackpot win! • Nov. 13, 2015 Blendon Drive Thru owner Miqdad Daas (center right) and his brother and store manager Eyad Daas (center left) enjoy the spotlight after their store’s big Mega Millions jackpot win. The store sold the $202 million jackpot drawn Friday, Nov. 13. Lottery sales representative Scott Pollick (left) shakes hands with Eyad as Communications Director, Danielle Frizzi-Babb, looks on. Lottery representatives from Cleveland and Columbus attended, and local reporters came to share the good news story as well. The store receives a $100,000 retailer bonus. B B. Lucky for Life win! • Dec. 7, 2015 Yogeshkumar Patel (left), the owner of C & S Beverage & State Liquor in Cleveland, is congratulated by sales representative Mike Liszniansky (right), as the retailer selling the Ohio Lottery’s first $25,000 a year for life prize in the new Lucky for Life game. The store receives a $2,500 sales bonus. C C.20x the Money winner • October 2015 Edward Johnson of Lima won $5,500 and an entry into the top prize drawing for the Lottery’s $5 instant game, 20x the Money. It’s his biggest prize yet! He made his claim at the Toledo regional office. E D D. Holiday Lucky Times 10 • November 2015 Bo Peters of Wapakoneta won $10,000 playing the Lottery’s $5 instant game, Holiday Lucky Times 10. The family was so excited about winning, and plans to use the money for a down payment on a new home. E. The Big $10 Ticket winner • November 2015 Shelly Mellon (right) of Little Hocking says that her $10,000 win on The Big $10 Ticket comes at the perfect time. Shelly has been working part-time ever since her long-time employer went bankrupt. She is caring for her mom, daughter and grandson. She’s still in shock that something good is coming her way. She plans to pay bills and make Christmas a little brighter for her family. She’s pictured with her daughter Shaelyn and grandson. F G H F. 50x the Money • November 2015 Daniel Kinter of Ravenna multiplied his $10 investment. He played 50x the Money and won $20,000. Daniel purchased his winning ticket at Circle K #5365 in Ravenna. G. $500 Million Spectacular winner • November 2015 Gary Price of Massillon won $50,000 on the Lottery’s $30 instant game, $500 Million Spectacular. He has a lot to be grateful for, filing his claim before the Thanksgiving holiday. He was featured in the Ohio Lottery’s Winner Wednesday blog post of Thanksgiving winners. H. $500 Million Spectacular winner • November 2015 George Wilson of Canton won just in time to start some early holiday shopping. George won $50,000 playing the Lottery’s $30 instant game, $500 Million Spectacular. I I. Going Pro winner • December 2015 Fred Steele of Fairfield hit the Going Pro progressive jackpot Dec. 2, taking home a $24,527 winning ticket from Mutt’s Brewery Lounge in Trenton. He made his claim at the Cincinnati regional office, accompanied by his sister, Cindy Steele. Agent Feature: Stack's Drive Thru, Mansfield By Marie Kilbane Seckers, Communications Getting to know his customers isn’t too much of a stretch for John McClain, Stack's Drive Thru's personable, hands-on manager and retired career military intelligence analyst. “I wouldn’t say anything surprises me, but I would say people are becoming more savvy on how to play and what they want,” he says. The Ashland native, who calls Mansfield home, takes care of day-to-day operations for store owner and father-in-law, Chris Stackhouse. “Most folks are friendly,” he says. “It’s good to keep up with them, see how they’re doing and provide a service.” He’s worked hard to make Stack's Drive Thru an integral part of the community, supporting local baseball and football teams, sponsoring golf outings and community-focused fundraisers. Located off Highway 42, the traffic has helped build a steady stream of customers. The business itself is made up of a drive thru beverage store and, adjacent to that, a 5' by 8' building with drive up capability on two sides. That’s where Stack’s Drive Thru sells Lottery. Keys to Success • Cash winning tickets. Provide your business with access to a small reserve to pay winning customers. When popular numbers for Pick 3 or Pick 4 are drawn, John McClain makes sure Stack’s Drive Thru employees are able to pay their winning customers. • Take time to show customers how to play, and let customers know about the Lottery’s value-added promotions. John’s favorite? Bundle Play. He’s also one of the top-selling Bundle Play retailers in the state. • Hold second-chance drawings. John finds second-chance drawings for both instant and draw games hold appeal for customers new to the Lottery. “It helps bring people into the Lottery who don’t necessarily play it or don’t know how to and want to learn about it,” he says. • “Be kind…be predictable, be sensitive to their needs,” says John, referring to both employees and customers. “This is how to have fun in today’s business.” He knows how important it is for his business to have the latest tickets. The store carries up to 55 instant games. “It’s a good business,” says sales representative Brian 10 | Ticket Seller | January 2016 Building relationships, helping customers makes Stack's Drive Thru a top-notch retailer. “It’s important to reach out to the community and be seen as community oriented,” says John. From left to right: Employee Barbara Howard and John McClain, manager, Stack’s Drive Thru, Mansfield. Peterson. “It’s very busy with cars coming and going all the time… they always sell out their games,” he says. John says that he is surprised by how many retailers don’t cash tickets. “The only way to make money is by cashing tickets,” he says. “If you sell 38-40 books a week that might be $8,000 in commissions; and if you cash that’s $14,000. It’s what you’ve got to do and it makes people happy.” As time permits, you’ll see John take a few minutes to explain to customers how to play a game. He works with them when playing doesn’t go exactly as planned too. When a customer won $5,000 recently, he helped her with the paperwork and directed her to the nearest bank cashing site. “She was so happy,” he says. “Because we take the time to introduce customers to our games and to Bundle Play, that’s why we’re successful,” John says. “If you don’t talk to or get to know your customers more, you’re at a disadvantage. I like to know our customers and the trust is there.” $1 games #298 Luck of the Irish Tripler** _________________________ _________________________ ◆ #292 Triple Tripler _________________________ _________________________ #284 Holiday Cash _________________________ _________________________ #279 5x the Money _________________________ _________________________ #275 Match 3 Doubler _________________________ _________________________ #268 Some Like it Hot _________________________ _________________________ #258 Cash Multiplier _________________________ _________________________ $2 games ◆ #303 Bingo and Diamonds _________________________ _________________________ #289 It Takes 2 _________________________ _________________________ _________________________ ◆ #281 Special Edition Cashword _________________________ #247 $100 Frenzy _________________________ _________________________ _________________________ #277 Double Cash Doubler _________________________ #304 Break the Bank* _________________________ _________________________ #271 Diamond 7 _________________________ _________________________ $3 games _________________________ #269 VIP Cash Club _________________________ #293 $500,000 Cashword _________________________ _________________________ _________________________ _________________________ ◆ #266 Bingo Times 10 #290 The Wizard of Oz™ _________________________ _________________________ _________________________ _________________________ #259 Lotta Bucks #270 Alpha _________________________ _________________________ _________________________ ◆ #244 Bonus Cashword _________________________ _________________________ #294 Sapphire Blue 7s _________________________ _________________________ $10 games _________________________ _________________________ #299 Cash Blast** _________________________ _________________________ _________________________ ◆ #261 Doubling Star Cashword _________________________ _________________________ #295 Emerald Riches ◆ #226 Double Doubler _________________________ _________________________ #282 20x the Money #283 50x the Money _________________________ _________________________ #257 $200,000 Match _________________________ _________________________ #239 $50,000 Winning #255 Red Hot 5s Numbers _________________________ _________________________ _________________________ #272 The Big $10 Ticket _________________________ _________________________ _________________________ #248 $500 Frenzy _________________________ #280 10x the Money _________________________ _________________________ #276 Double Diamond _________________________ _________________________ ◆ #274 Cash Explosion _________________________ _________________________ $5 games _________________________ #300 Cash Extravaganza** #240 Break the Bank _________________________ _________________________ _________________________ _________________________ #296 Ruby Red 7s #236 Lucky Streak _________________________ _________________________ _________________________ _________________________ #251 Maximum Fortune _________________________ _________________________ *This instant game goes on sale Jan. 14, 2016. **These instant games go on sale Jan. 28, 2016. $20 and $30 games OTHER SUPPLIES Request these supplies when calling in your instant ticket orders. Terminal paper __________________________________ #302 $300 Million Diamond Dazzler** _________________________ _________________________ __________________________________ #291 Platinum Millions _________________________ _________________________ #278 Gold _________________________ _________________________ Vending machine paper __________________________________ __________________________________ Bet cards __________________________________ __________________________________ #260 $2 Million Cashfall _________________________ _________________________ #241 Lucky Loot _________________________ _________________________ #233 $500 Million Spectacular _________________________ _________________________ REP RAP Discuss these needs with your Lottery sales representative: Point-of-Sale materials (key chains, scratchers etc.) __________________________________ __________________________________ Signage #224 Millionaire Madness _________________________ _________________________ #178 $100 Million Mega Fortune _________________________ _________________________ #174 Ohio Lottery 40th Anniversary Millions _________________________ _________________________ __________________________________ __________________________________ Dispensers __________________________________ __________________________________ #897 $5 Million Cash Blowout _________________________ _________________________ #694 $100,000 A Year for Life _________________________ _________________________ *This instant game goes on sale Jan. 14, 2016. **These instant games go on sale Jan. 28, 2016. ◆ Highlighted are base games, Celebrate 2016 KENO style Promotions Let your Keno fans know they have a chance to double their winnings on Keno tickets purchased through Jan. 31. __________________________________ Every 20th ticket purchased statewide will have a “doubler” message, allowing any Keno and Booster® wins on that ticket to double*. __________________________________ __________________________________ Employee training __________________________________ __________________________________ Other __________________________________ __________________________________ __________________________________ __________________________________ __________________________________ __________________________________ __________________________________ __________________________________ __________________________________ *Certain liability cap limits apply. __________________________________ __________________________________ __________________________________ __________________________________ __________________________________ which you are encouraged to sell based on the price points preferred by customers. January 2016 | Ticket Seller | 12 < Open here for additional order notes. Base Games Choose the Base Games that fit based on your store’s popular price points. Order Notes is designed to help you prepare for your supply instant ticket order call by your assigned Customer Service Representative (CSR). If your inventory starts to run low, use this handy sheet to prepare your order and give the Lottery a call at 1-800-686-4208. Order Notes [ January 2016 ] #226 Double Doubler ($1) #292 Triple Tripler ($1) _________________________ _________________________ _________________________ _________________________ #261 Doubling Star Cashword ($2) #274 Cash Explosion® ($2) #303 Bingo and Diamonds ($2) _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ OH Bonus Cashword v3 focus cs5.ai Tuesday, 14 October, 2014 1:26:04 PM REV:01 Pulse 2 Pulse 1 Pulse 1 $3 BONUS WIN UP TO OHIO LOTTERY $3 $5 WIN UP TO $30,000! BONUS WORD CALL LETTERS BONUS LETTERS Match all 6 letters in the BONUS WORD, win prize in prize box. PRIZE LEGEND FIND WIN 3 WORDS 4 WORDS 5 WORDS 6 WORDS 7 WORDS 8 WORDS 9 WORDS 10 WORDS $3 $10 $15 $30 $100 $1,000 $5,000 $30,000 CARD 1 CARD 2 Line=$5 4 Corners=$50 “X”=$100 CARD 4 Line=$10 4 Corners=$75 “X”=$500 CARD 5 Line=$20 4 Corners=$100 “X”=$1,500 BONUS LETTERS CALL LETTERS CARD 7 Line=$50 4 Corners=$500 “X”=$50,000 OHIO LOTTERY CARD 3 Line=$10 4 Corners=$50 “X”=$200 CARD 6 Line=$20 4 Corners=$100 “X”=$10,000 Match all 6 letters in the BONUS WORD, win prize in prize box. 10 TIMES 3 WORDS 4 WORDS 5 WORDS PRIZE! 6 WORDS 7 WORDS 8 WORDS 9 WORDS 10 WORDS _________________________ _________________________ _________________________ BONUS BOX Line=$10 4 Corners=$75 “X”=$500 SEE BACK FOR SEE BACK FOR PLAY INSTRUCTIONS. PLAY INSTRUCTIONS. Trans Blue NOTICE: When viewing this document as either a paper print or PDF, please note that the colours are not a true representation of the finished printed product. Our final contract proof is a Kodak Approval including ink colour swatches, that will more closely match the printed ticket. 5 BONUS NUMBERS Shutterstock Image - 94072582 - The photograph(s) in this design is a copyrighted work. Download under Shutterstock Enhanced License Agreement is required before print production. BONUS WORD CARD 2 Line=$5 4 Corners=$50 “X”=$100 CARD 3 Line=$10 4 Corners=$50 “X”=$200 CARD 5 Line=$20 4 Corners=$100 “X”=$1,500 CARD 6 Line=$20 4 Corners=$100 “X”=$10,000 PRIZE BONUS LETTERS Match all 6 letters in the BONUS WORD, win prize in prize box. PRIZE LEGEND WIN CARD 8 FIND WIN UP TO 10 TIMES 3 WORDS 4 WORDS 5 WORDS TOTAL PRIZE! 6 WORDS 7 WORDS 8 WORDS 9 WORDS 10 WORDS $3 $10 $15 $30 $100 $1,000 $5,000 $30,000 Line=$50 4 Corners=$500 “X”=$100,000 SEE BACK FOR SEE BACK PLAY FOR INSTRUCTIONS. PLAY INSTRUCTIONS. CALLER'S CARD 4-colour Process Trans Pink $30,000! _________________________ SUBJECT TO TECHNICAL REVIEW 14-1737-1 Line=$50 4 Corners=$500 “X”=$50,000 OHIO LOTTERY YOUR #281 Special Edition Cashword ($5) BONUS BOX CALLER'S CARD OVERPRINT COLOURS BASE COLOURS CARD 4 CARD 7 “X”=$100,000 $3 $10 $15 $30 $100 $1,000 $5,000 $30,000 _________________________ Size: 4" x 6" CARD 1 CALL LETTERS PRIZE LEGEND Line=$50 WIN CARD 8 4 Corners=$500 WIN UP TOFIND OHIO LOTTERY WIN UP TO 8 TIMES! BONUS Line=$5 4 Corners=$20 “X”=$100 PRIZE TOTAL #266 BingoYOURTimes 10 ($5) 4-colour Process $5 BONUS WORD #244 Bonus Cashword ($3) SEE BACK FOR PLAY INSTRUCTIONS. $3 WIN UP TO $30,000! Line=$5 4 Corners=$20 “X”=$100 PRIZE Pulse 2 Pulse 3 OHIO LOTTERY WIN UP TO 8 TIMES! BONUS _________________________ Trans Red AF 5 BONUS NUMBERS Need to order more instant games? Have questions on ordering? Please call 1-800-686-4208. PRESORTED FIRST-CLASS MAIL U S POSTAGE PAID CLEVELAND OH ® PERMIT NO. 2484 THE OHIO LOTTERY 615 West Superior Ave. Cleveland, Ohio 44113-1879 Hard Rock Rocksino added as new cashing location ® The Hard Rock Rocksino in Northfield has joined the Ohio Lottery’s list of cashing locations, offering Lottery customers cash for prizes of $600 to $5,000 24 hours a day, seven days a week. Call Center Hours 1-800-686-4208 Please note: Customers must be 21 years of age or older to enter the racino. The Hard Rock Rocksino will waive the $10 convenience fee for customers with a players card. Directing customers to a cashing location? Keep the Hard Rock Rocksino on your list of available cashing sites. Monday through Friday 8 a.m. to 5 p.m. During these hours, you can talk to a live person about issues concerning your Lottery business. Total copies printed: 10,800 Unit Cost: $0.372 Publication Date: 1/16 January 2016 | Ticket Seller | 14
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