Sacramento Claims Association
Transcription
Sacramento Claims Association
Sacramento Claims A ssociation N ews N et work Since 1994 with SCA Volume XX • Number I www.SacramentoClaims.org Fire Proofing Your Claim Don’t Get Burned! Thursday January 9, 2014 Join The SCA for the first meeting of 2014 11:30 a.m. check-in • Noon - 1p.m. Luncheon Ulises Castellon, cpcu Fire Cause Analysis The peril of fire and the severity that is associated with fire is a huge exposure for insurers. Robin L. Singer Morris Polich & Purdy LLP LionsGate Hotel - Main Ballroom 3410 Westover Street Sacramento, CA 95652 - see page 9 Celebrating The Giving Season at December SCA - see page 8 A strong crowd turned out to hear November guest speaker Robin L. Singer, of Morris Polich & Purdy LLC, who provided a most informative presentation on the Appraisal process at the November 14, 2013 luncheon meeting. - see page 8 Saturday, February 8, 2014 6:00 p.m. - 11:00 p.m. LionsGate Hotel - Main Ballroom 3410 Westover Street Sacramento, CA 95652 - see page 7 2 Sacramento Claims Association News Network • January 2014 Sacramento Claims Association Your 2013 SCA Executive Staff President Vice President Bob Battazzato Linda Klaas Cleanrite Buildrite bobb@crbr.com Educational Committee Jim McCurley Cathrin Nevin Farmers Insurance lhmerced@aol.com Social Committee RGL Forensic Accountants jmccurley@us.rgl.com Carl Warren & Company cnevin@carlwarren.com Giving/Charitable Committee And Your 2013 SCA Board of Directors Jon Aronson P.W. Stephens Environmental, Inc. honorary member in memoriam Jeff Kaiser SecretaryTreasurer Firemans’ Fund Insurance Reservations/Facility Art Coussoulis AAA Retired Social Com/Production Coor. Steven Moore Barrish Pelham & Associates Educational Committee Lisa Gerber California Casualty Educational Committee John Morgan Guide One Insurance Giving Committee FASTER TO ANY SIZE DISASTER Ruth Griffith Servpro of Auburn/Rocklin Reservations/Facility Tami Umland Artland Construction Bryan Harrison Association News Network, Inc. Communications Committee April Wilkinson David Morse & Associates Service Response Guidelines Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation. 1-800-SERVPRO SERVPRO® Franchise Professionals are a team trained in cleanup and care for your home or business. We are available 24 hours a day, 365 days a year with a full line of restoration services. Within one hour from notice of loss, a SERVPRO® Franchise Professional will contact you to arrange for service. Within four hours of loss notification, a SERVPRO® Franchise Professional will be on-site to start mitigation services (if necessary). Within eight business hours, a verbal briefing of the scope will be communicated to you by a SERVPRO® Franchise Professional. Independently Owned and Operated Like it never even happened.® Sacramento Claims Association News Network • January 2014 3 It’s A New Year For The SCA! January Message from 2013-’14 SCA President Bob Battazzato 2013-’14 SCA President Bob Battezzato Mold, Asbestos & Lead Consulting Clandestine Lab Investigations Chris Hintz, CAC REA, CIE 209-366-3684 Fax: 866-612-8294 sierraec@comcast.net www.SierraEnviro.com Yes 2014…time for re-commitment and making those promises that we didn’t keep in 2013. The past year for the SCA was an adventurous one that saw us take some new risks in delivering value to our Members. In this New Year we will be losing some great key individuals from the SCA Board but gaining some additional new Board members that continue to bring a fresh approach to our Mission. A mission and vision that has its foundation in; Education/ Communication/Social/Charitable. We will also continue to focus on growth and retention in 2014 by reaching out to new areas of potential members and listening to our current members that have a voice in “Their SCA”! We are off to a fast start with a calendar that is already filling up with some great Industry Topics (Education) for our monthly luncheons and events (Social) that will help us all continue to Network with each other within this great community. Please “bookmark” ; www.sacramentoclaims.org and check in with us often. This is your link to the SCA and what we are doing for 2014. Here are some highlights about what is in store for 2014: - Monthly Educational Luncheons o A variety of industry current topics delivered by experts in the business and supporters of the SCA o A focus on the food options and presentation so we keep it interesting and quality El Dorado o An opportunity to reserve setting for your “guests” Restoration that are invited to see what the SCA is doing and to take Disaster Repair advantage of the education & Construction o Continue to promote comradely and communication Your Professionals 24/7 between all members 530-626-1676 - Social Events barbarap@eldoradorestoration.com Fax 530-626-8129 o Specific events throughout the year that will promote Contractor License #439857 professional energy and synergy for our members PO Box 3070 • Diamond Springs, CA 95619 Lic 699807 Water, Fire, & Storm Damage 916-455-1782 fax 916-455-1783 3770 West Pacific Avenue • Sacramento, CA 95820 continue page 10 4 Sacramento Claims Association News Network • January 2014 Sacramento Claims Recent SCA Association News Network Charitable Beneficiaries www.SacramentoClaims.org January 2014 • Volume XX • Number I include: Inside this issue... 2 3 5 6 7 8 9 11 13 15 16 Your 2014 SCA Executive Staff & Board of Directors CSUSacramento insurance program January Message from 2013-’14 SCA President Bob Battazzato SCA 2014 Calendar of Events & and Social Media links People On The Move SCA Winter Gala 2014 Tickets On-Sale online Now! hope & opportunity for at-risk women with children Season of Giving Alive at December SCA “Fire-Proofing Your Claim: Don’t Get Burned” at January 9, 2014 SCA Sacramento Claims Association News Network Service Directory Sponsors Association News Network Job Connection News From The DOI Sacramento Blue Star Moms SCA 2014 Membership - Join or Renew NOW for 2014 Be Seen Print Where Quality and Customer Satisfaction are our Priority Vi s i b i l i t y Providing the following insurance claim services: Water Damage Claims Your Ad Here! Contact Lynna Harrison 925-785-7021 or go to: AssociationNewsNetwork.com/rates/ • Electronic Leak Detection & Repair • Infrared Leak Testing • Sub-Slab Plumbing • Sewer Line Video Scans • Pools, Spas & Fountains (916) 331-6443 www.AmericanLeakDetect.com Lic. #717349 WingardConstruction.com • General Construction • 24/7 Emergency Services • Board Up • C&O Reports • Repair Estimates • Fire & Water Restoration & Repairs Your “one-call” contractor for the Insurance Industry Professional. (209) 368-2464 24 Hour Emergency Service (800) 232-7150 SCA2014 5 Sacramento Claims Association News Network • January 2014 Updates at: www.SacramentoClaims.org Calendar of Events Thursday, January 9, 2014 Luncheon Meeting Lions Gate Hotel & Conference Center Like us on Facebook: Sacramento Claims Association Ulises Castellon, CPCU & Robin Singer Fire Proofing Your ClaimDon’t Get Burned! - see page 9 Follow us on Twitter: Saturday, February 8, 2014 Annual SCA Winter Gala @sacclaimsassn @ Lions Gate Hotel & Conference Center Purchase Tickets Online NOW! First Come - First Served - see page 7 and LinkedIn: Sacramento Claims Association Thursday, February 13, 2014 Luncheon Meeting Updates at: www.SacramentoClaims.org Fair Claims Settlement Practices ReCertification Blane Smith - Farmer Smith & Lane Thursday, March 13, 2014 Servicemaster Clean Luncheon Meeting Social Media Investigations Brad Balentine David Morse & Associates ® The clean you expect. The service you deserve. Thursday, April 10, 2014 Luncheon Meeting Improve Your Client Service White Waiver Robin L. Singer Morris Polich & Purdy Save Your Company Time & Money by Using ServiceMaster Clean 24 HOUR EMERGENCY SERVICE S moke • F ire • W ater • V andalism S tructure • C ontents • O dor C ontrol R esidential • C ommercial M old R emediation One Call Does It All 1-800-RESPOND Serving: Greater Sacramento Area Napa County 3 Cost Estimators 3 Architects & Engineers 3 Restoration, Electrical, Roofing, IR .com P 6 Sacramento Claims Association News Network • January 2014 eople on the Move ServiceMaster Advantage Welcomes Jim Krueger to their team Jim Krueger has recently made the transition to the vendor side of our industry. Jim will be working as the Business Development Manager for ServiceMaster Advantage. They service the Sacramento, San Joaquin, and El Dorado Counties and are owned by Brock and Franse Mathews. Jim Krueger Jim will be bringing over 17 years of claims experience and over 25 years of customer service to his new position which will allow him to assist their customers in every aspect of their claims. Jim is well connected to the industry and its representatives in the Northern California region in many levels. The energy, knowledge, and compassion he has for his job and people in general are going to be a great asset to the team. Most recently Jim worked as the Senior General Adjuster at Sams & Associates. Prior to that, Jim worked in Northern California for Farmers Insurance as a Branch Claims Supervisor and a Senior General Adjuster for the Large Property Center of Excellence. Prior to moving to Northern California in 2005, Jim worked for State Farm as a Multi-line Claim Representative, Catastrophe Claim Representative, and a Senior Claim Representative based out of Reno, Nevada. Jim graduated from the University of Nevada-Reno in 1994 with a Health Sciences Degree. He ran track and cross country in college and high school. Jim also attended Porterville Junior College. Jim grew up in the Midwest in Colorado and Nebraska and was born in Toms River, NJ. Jim is an avid runner, cyclist, triathlete, and golfer. He is a proud father of three girls and one son. Jim is engaged to Marianne Neil. Jim and Marianne will be getting married in Maui this upcoming summer. I have known Brock and Franse since 2005. We have always had continue page 13 7 Sacramento Claims Association News Network • January 2014 Saturday, February 8, 2014 6:00 p.m. - 11:00 p.m. LionsGate Hotel - Main Ballroom 3410 Westover Street Sacramento, CA 95652 Dress Code: Semi-Formal/Black Tie Tickets: $125ºº per person for SCA Members who have paid their SCA membership dues for 2013 or 2014, and their guests. Availability: Tickets available NOW! via Pay Pal all sales are final - no refunds. Event will include: • Hosted Bar •Appetizers • Sit-Down Dinner •Dancing • Photo Booth Room reservations are available now at a special SCA rate, as follows: Standard Room - $89ºº/night 1 Bedroom Executive Suite - $109ºº/night These rates will be in effect until sold out, based on availability. Please refer to reservation code "SCA14" when contacting the hotel, at: 916-643-6222. This is an annual sell-out event, any questions please contact: Art Coussoulis - coussoulis@aol.com; Linda Hansen - linda_hansen@hpcs.com; Joan Barrett - joanbarrett@yahoo.com; or April Wilkinson - awilkinson@davidmorse.com We R e s t o re H o me s & H o p e The Difference in Zebra’s Service is Black & White ~ Since 1992 ~ Fire, Smoke, Water & Mold Damage Restoration and Construction 916-635-8571 916-635-8571 CA Contractors License #744437 w w w. ZebraRe s torat ion.com Full-Service Shop Industry Experts One-Stop-Shop for all your Content, EMS and Construction needs. RIA, IICRC and Xactimate certified Technicians & Estimators. 7/24/365 Peace of Mind Fast Response for 24 hour EMS, Packout and Board Up Services Nine time Member of the Sacramento Business Journal's “ Top 100 Fastest Growing Companies” & 2007 member of Remodeling Magazine's “Big 50”. 8 Sacramento Claims Association News Network • January 2014 Celebrating The Giving Season at December SCA 9 Sacramento Claims Association News Network • January 2014 Fire Proofing Your Claim Don’t Get Burned! Thursday January 9, 2014 Join The SCA for the first meeting of 2014 Ulises Castellon, cpcu Fire Cause Analysis Robin L. Singer Morris Polich & Purdy LLP The peril of fire and the severity that is associated with fire is a huge exposure for insurers. This presentation will integrate actual case studies and the NFPA 921 document to help adjusters understand the technical issues involved as well as the investigative issues necessary to resolve: coverage, liability and damages. This session will also provide them with the ability to better understand and manage their job responsibilities. Claims professionals will learn to Fire Proof their Cases to Avoid Getting Burned! Please join the Sacramento Claims Association Thursday, January 9, 2014, as we kick-off the new year with a luncheon presentation from Ulises Castellon, CPCU, Director of Operations at Fire Cause Analysis. Mr. Castellon and Mr. Singer will work together with their presentation will integrate actual case studies and the NFPA 921 document to help adjusters understand the technical issues involved as well as the investigative issues necessary to resolve: coverage, liability and damages. This session will also provide them with the ability to better understand and manage their job responsibilities. Claims professionals will learn to Fire Proof their Cases to Avoid Getting Burned! continued page 15 4Forensic Engineering: Electrical, Mechanical, Civil & Structural 4Construction Defect Investigation Thursday, January 9, 2014 11:30 a.m. check-in • Noon - 1p.m. Luncheon $32 Members w/Reservations • $45 guests Free to carrier personnel (donations to the SCA Charitable Fund in lieu of fee welcomed) Secure your spot at: www.SacramentoClaims.org For payment by cash or check at the door, please make your reservation now with SCA Board Member April Wilkinson: awilkinson@davidmorse.com or 916-410-0865 LIONS GATE HOTEL & CONFERENCE CENTER At McClellan Park 3410 Westover Street, Sacramento, CA 95652 4Damage Assessment/Cost Consulting 4Design Services, CAD Drafting 4Fire Investigations (PI #26808) 916.640.0640 www.OConnor-Engineering.com 1172 National Drive Suite 100 • Sacramento, CA 95834 10 Sacramento Claims Association News Network • January 2014 President’s Message - Reflections on 2013 continued from page 3 o A platform for you to invite guests to an industry event that is supported by the SCA o Events that promote fun….as we all know how hard we all work each and every day o Open our invitation list to other areas of the Insurance Industry such as Liability - Communication o The SCA can be your resource for topics and events that you can take advantage of as a member o This is a two-way street, we need your input as members too! o A chance for you to promote your services to the membership base o Continue to provide a platform for a/your voice - Charitable o We will continue to has the 50/50 raffle at our events that raises money for our Year End Charities o The SCA will have a “community day” that will help a specific charitable cause with hands on by our members o We will continue to give back… PEACE OF MIND From water extraction to complete reconstruction, BELFOR has a solution to help you recover and get back to your life. BELFOR ... There When You Need Us. FIRE • WATER • STORM DAMAGE • RECONSTRUCTION www.belforcalifornia.com License #810553 Bob Battezzato Bob Battezzato 2013 President Sacramento Claims Association Cleanrite-Buildrite bobb@crbr.com (530) 570-9070 INSURING Site Containment Water Extraction Structural Drying Dehumidification Structural Cleaning Decontamination Mold Remediation Contents Restoration Document Recovery Vital Records Recovery Electronics Restoration - Growth o In 2014 we need to grow with new members and to also bring back any members that may have strayed from the Vision o We will have a Marketing Team that will be reaching out within the industry for input and suggestions that can make our Association better in 2014 and communicating what is currently happening monthly within the SCA o Invite and welcome all aspects and professions within the Insurance Industry; Liability, Legal Partners as an example o Get involved…come and see what we are doing for 2014 As I mentioned in my opening remarks, we are making some positive moves this year in the SCA as we continue to learn and listen to our Members. I invite you all to get involved, come and see what we are doing and meet the amazing people that are associated with our group and where we are headed for 2014! All the best, my door is always open! JOIN SCA For 2014 NOW! SacramentoClaims.org Investigative Engineers Bakersfield • Fresno Lake Tahoe • Los Angeles Riverside • Sacramento San Francisco • San Diego San Jose • San Fernando EMERGENCY HOTLINE 877.339.4301 • • • • • • • Cause/Origin Investigations Foundation Failure Structural Analysis & Assessments Upcoding & Betterment Subrogation Claims Scope & Damages Reconstruction Documents Barrish Pelham & Associates, Inc. Sacramento, California Truckee, California (916) 418-9100 (530) 562-4266 w w w . barris h . c o m 11 Sacramento Claims Association News Network • January 2014 Sacramento Claims Association News Network Services Directory Thanks to all our paid directory listing sponsors AccIDENT RECONSTRUCTIONists Boster, Kobayashi & Associates - Michael Kreutzelman Serving the United States 24 hr. (925) 963-9653 • (925) 447-6495 and Overseas Fax (925) 447-6589 Alternative Dispute Resolution Ronald A. Arendt, Esq. - a professional law corporation 2300 Bell Executive Ln rarendt@arentadr.com • (916) 925-1151 Sacramento, CA 95825 www.arendtadr.com • Fax (916) 929-5137 Ernest A. Long ADR - Ernie Long 2630 J Street 916-442-6739 • Fax 916-4424107 Sacramento CA 95816 elong@ernestalongadr.com attorneys - defense nageley, meredith & Miller, Inc. - Greg Meredith/Jim Keowen 8801 Folsom Boulevard Suite 172 (916) 386-8282 • Fax (916) 386-8952 Sacramento, CA 95826GMeredith@NMLawFirm.com Porter Scott - Lindsay A. Goulding 350 University Avenue, Suite 200 www.porterscott.com • 916.929.1481 ext. 470 Sacramento, CA 95825 lgoulding@porterscott.com • Fax: (916) 927-3706 Contractors-Asbestos/Lead/Mold Remediation A-1 Remediation - David Brooks 4270 Pell Drive dave@a1remediation.com • (916) 568-7624 Sacramento, CA 95838www.A1remediation.com • Fax (916) 568-7639 American Technologies, Inc. - Barry Metcalf/George Platt 8440 Elder Creek Road bmetcalf@amer-tech.com • (916) 388-2440 Sacramento, CA 95828 Fax (916) 388-2445 Cleanrite Buildrite Wind, Water, Fire, Mold - 24 Hours (800) 870-0030 Sacramento, Yuba City, Chico & Redding www.CRBR.com JM Environmental, Inc. - John Moore & the JM Team PO Box 2189 www.jmenvironmental.net • (916) 726-0304 Granite Bay, CA 95746-2189 Fax (916) 726-0340 P.W. Stephens Environmental, inc. - Jason Kettlehut 3278 Swetzer Road www.pwstephensinc.com • (916) 790-4119 Loomis, CA 95650 jasonk@pwsei.com Paul Davis Restoration of Greater Sacramento 3225 Monier Circle, Suite 200 800-954-FIRE • (916) 254-5115 Rancho Cordova, CA 95742 Fax (916) 254-5963 THE RESTORATION CLEANUP COMPANY Water, Smoke & Mold Damage Specialists 800-500-4310 Sewage Decontamination www.thecleanupco.com restoration management Company Water, Smoke & Environmental Specialists 1800 Enterprise Blvd. (800) 400-5058 West Sacramento, CA 95691 tumland@rmc.com Select Environmental – Blake Roath Mold, Asbestos, Lead & General Demolition 5037 College Oak Drive, Suite C selectenviro@gmail.com (916) 256-3899 Sacramento, CA 95841 www.selectenvironmental.org Fax (916) 486-1357 Contractors - Electrical Tucknott Electric Co. - Robert A. Tucknott 6850 Regional St. Suite 110 tucknottel@aol.com • (925) 931-0800 Dublin, CA 94568 www.Tucknott.com • Fax (925) 931-0817 Contractors - general/restoration AAA Flood & Fire - Emergency Services - Water, Fire, Smoke, Mold 186 Barnard Ave www.AAAFloodAndFire.com • SJ Office: (408)270-9111 San Jose, CA 95125 Dry1Out@gmail.com • SSF Office 1(888)Dry1Out(379-1688) Belfor USA - Grant Cody 3132 Dwight Rd Ste 300 (916) 399-1865 • Fax (916) 399-9388 Elk Grove, CA 95758 grant.cody@us.belfor.com Contractors - general/restoration - continued Cleanrite Buildrite Wind, Water, Fire, Mold - 24 Hours (800) 870-0030 Sacramento, Yuba City, Chico & Redding www.CRBR.com DH Construction - Ken Daley/Amber Pastor 4324 Orange Grove Ave. www.DHfirerestoration.com • (916) 481-3297 Sacramento, CA 95841 ken@dhfirerestoration.com Fite & Company Construction - Jeff Black 9857 Horn Rd jblack@fiteproperties.com • (916) 366-5695 Sacramento, CA 95827 Fax (916) 361-9043 LAWTON CONSTRUCTION - Brett Lawton P. O. Box 6026 www.LawtonConstruction.com • (916) 434-9280 Auburn, CA 95604 Fax (916) 434-2590 Mark Scott Construction, Inc. - Andrew Wilson Residential & Commercial msconstruction.com • Pl. Hill: (925) 944-0502 24 Hour Em Service Fairfield: (707) 804-8880 • Stockton: (209) 982-0502 Paul Davis Restoration of Greater Sacramento 3225 Monier Circle, Suite 200 800-954-FIRE • (916) 254-5115 Rancho Cordova, CA 95742 Fax (916) 254-5963 Probilt Construction - Roger Kolb 3770 West Pacific Ave. rogerkolb57@gmail.com • (916) 455-1782 Sacramento, CA 95820 Fax (916) 455-1783 Wingard Construction - Nichole Norton 24 Hr. Em (800) 232-7150 One-Call Contractor for all your Lodi office: (209) 368-2464 reconstruction needs email@wingardconstruction.com • Concord: (925) 689-9322 Zebra Restoration - Michael “ Z” Zboralske/Debbie Kutch 11365 Sunrise Park Dr. Ste 200 z@zebrarestoration.com • (916) 635-8571 Rancho Cordova, CA 95742 Debbie@zebrarestoration.com • Fax (916) 635-8573 Contractors - Landscape Aronson Landscape - Levi Aronson Serving The Greater www.AronsonLandscape.com • (916) 243-9350 Sacramento Arealevi@aronsonlandscape.com Contractors - Microbial remediation American Technologies, Inc. - Barry Metcalf/George Platt 8440 Elder Creek Road bmetcalf@amer-tech.com • (916) 388-2440 Sacramento, CA 95828 Fax (916) 388-2445 Belfor USA - Grant Cody 3132 Dwight Rd Ste 300 (916) 399-1865 • Fax (916) 399-9388 Elk Grove, CA 95758 grant.cody@us.belfor.com Cleanrite Buildrite Wind, Water, Fire, Mold - 24 Hours (800) 870-0030 Sacramento, Yuba City, Chico & Redding www.CRBR.com P.W. Stephens Environmental, inc. - Jason Kettlehut 3278 Swetzer Road www.pwstephensinc.com • (916) 790-4119 Loomis, CA 95650 jasonk@pwsei.com restoration management Company Water, Smoke & Environmental Specialists 1800 Enterprise Blvd. (800) 400-5058 West Sacramento, CA 95691 tumland@rmc.com Zebra Restoration - Michael “ Z” Zboralske/Debbie Kutch 11365 Sunrise Park Dr. Ste 200 z@zebrarestoration.com • (916) 635-8571 Rancho Cordova, CA 95742 Debbie@zebrarestoration.com • Fax (916) 635-8573 Crime Scene/Fatality Clean-Up Cleanrite Buildrite Wind, Water, Fire, Mold - 24 Hours Sacramento, Yuba City, Chico & Redding (800) 870-0030 www.CRBR.com continued next page 12 Sacramento Claims Association News Network • January 2014 Sacramento Claims Association News Network Services Directory continued from previous page Thanks to all our paid directory listing sponsors Engineers - Forensic Barrish Pelham & Associates, Inc. - Lisa Esquivel 3001 E Street lesquivel@barrish.com • (916) 418-9100 Sacramento, CA 95816 www.Barrish.com • Fax (916) 400-4874 Complere Engineering Group, Inc. - Gene Wilkins, P.E. Fire C&O, Property Liability, Thermography, Structural 4230 Kiernan Av., Suite 210 wilkins@complere.com • (209) 545-8165 Modesto, CA 95356 www.complere.com • Fax (209) 545-8170 Haag Engineering Company - Kathy Krainock Leaders in kkrainock@haagengineering.com • (949) 861-8847 Forensic Engineering www.haagengineering.com • Fax (949) 861-8683 OConnor Engineering - Michael O’Connor/Chuck Thomas 1172 National Dr. Ste 100 (916) 640-0640 Sacramento, CA 95834www.OConnor-Engineering.com Environmental - Testing & Consulting Sierra Environmental - Chris Hintz (209) 366-3684 P. O. Box 1563 www.SierraEnviro.com • (714) 519-1366 Woodbridge, CA 95258 Fax (866-612-8294 FIRE INVESTIGATORS Fire Cause Analysis - Ulises Castellon, CPCU Throughout California, Arizona (800) 726-5939 • Fax: (510) 649-3099 Nevada, Oregon, N. Dakota & Minnesota inquiry@fcafire.com Floor Covering Masters Wholesale - Jeff Lovelace 2504 Mercantile Dr. jlovelace@masterswholesale.com • (916) 997-6728 Rancho Cordova, CA 95742 www.MastersWholesale.com • Fax (916) 669-3894 leak detection/plumbing american leak detection - Monte Routon P.O. Box 525 www.AmericanLeakDetect.com • (916) 331-6443 Fair Oaks, CA 95628 americanleakdetectionsacramento@ymail.com Bull’s Eye leak detection - Daniel Spatz P. O. Box 73114 (916) 760-8944 Davis, CA 95614 bullseyedetection@gmail.com • Fax (916) 760-8970 Masters Wholesale - Mike LaVerdure 2504 Mercantile Dr. mlaverdure@masterswholesale.com • (916) 997-0423 Rancho Cordova, CA 95742 www.MastersWholesale.com • Fax (916) 669-3891 Overspray Removal Nationwide Overspray Removal - Eric Gerencser Benicia, California www.overspray.net • (925) 408-5909 Safe Overspray Removal eric@overspray.net • (800) 345-1269 Property Restoration-Clothing Specialists Blue SKy Cleaners - Robert Strong Garment Restoration - Nobody CARES about you more (925) 455-6000 Bob@blueskycleanersca.com Fax (925) 445-6002 FRSTeam - Jim and Courtney Nicholas 910 Striker Ave. Ste E Travis George tgeorge@frsteam.com • 916-920-8239 Sacramento, CA 95364 Ian Manes imanes@frsteam.com • 916-920-8239 Revival garment Restoration, Inc. - John Vigallon A Higher Class of Service (888) 602-9111 Throughout N. California john.vigallon@hotmail.com • Fax (209) 451-4778 property restoration/Contents American Technologies, Inc. - Barry Metcalf/George Platt 8440 Elder Creek Road bmetcalf@amer-tech.com • (916) 388-2440 Sacramento, CA 95828 Fax (916) 388-2445 Belfor USA - Grant Cody 3132 Dwight Rd Ste 300 (916) 399-1865 • Fax (916) 399-9388 Elk Grove, CA 95758 grant.cody@us.belfor.com Deadline for all submissions for the next issue is January 17, 2014 property restoration/Contents- continued Cleanrite Buildrite Wind, Water, Fire, Mold - 24 Hours (800) 870-0030 Sacramento, Yuba City, Chico & Redding www.CRBR.com Paul Davis Restoration of Greater Sacramento 3225 Monier Circle, Suite 200 800-954-FIRE • (916) 254-5115 Rancho Cordova, CA 95742 Fax (916) 254-5963 THE RESTORATION CLEANUP COMPANY Contents Restoration Specialists 800-500-4310 Asbestos Decontamination, NS Inventory www.thecleanupco.com restoration management Company Water, Smoke & Environmental Specialists 1800 Enterprise Blvd. (800) 400-5058 West Sacramento, CA 95691 tumland@rmc.com ServiceMaster of Napa Vallejo & Benicia - Eric Larson/Lynn Fuller P. O. Box 6867 smnvb@interx.net • (800) 648-1608 Napa, CA 94581 Fax (707) 257-1608 ServiceMaster Restoration Services - Ryon Hayward Serving Contra Costa ryon@sharjo.com • (800) 480-TIDY & Marin Counties www.svmcleaning-restoration.com Servpro of Auburn/Rocklin - Ruth Griffith 2288- A Sierra Meadows Dr. (916) 632-2250 Rocklin, CA 95677 office@servproauburnrocklin.com Servpro of Citrus Hts/Roseville/Carmichael - Jennifer Carpenter 701 Del Paso Rd (916) 966-2601 Sacramento, CA 95834 jcarpenter@servproofcitrusheights.com Servpro of Davis/Woodland - Mike & Melinda Haworth P. O. Box 2263 (530) 756-1414 Davis, CA 95617 servpro9644@surewest.net Servpro of Elk Grove/Laguna - Bill Lucas P. O. Box 2169 (916) 525-1241 Elk Grove, CA 95759 lucaswm@me.com Servpro of Fair Oaks/ Folsom - Dan Langford P. O. Box 6 (916) 987-0400 Orangevale, CA 95662 servpro9023@yahoo.com Servpro of FAIRFIELD - Kelly McLean 5130 Fulton Dr., Suite I (707) 207-0122 Fairfield, CA 94534 sp9726@servprooffairfield.com • fax (707) 207-0120 Servpro of Rancho Cordova - Rose Miller 11361 Sunrise Gold Cir., Suite C (916) 638-1720 Rancho Cordova, CA 95742 servpro9366@sbcglobal.net Zebra Restoration - Michael “ Z” Zboralske/Debbie Kutch 11365 Sunrise Park Dr. Ste 200 z@zebrarestoration.com • (916) 635-8571 Rancho Cordova, CA 95742 Debbie@zebrarestoration.com • Fax (916) 635-8573 Roof Inspection services select roof inspections, LLC - Linda Shaw 5098 Foothills Blvd. Ste 3465 selectinspect@gmail.com • (916) 773-1650 Roseville, CA 95747 www.SelectRoofInspections.com • Fax (916) 773-1658 storage Units Moving & Portable Storage of Sacramento - Sam McKillip Trusted Portable Storage Sam@UNITSsacramento.com • (916) 929-4435 from Local Owners that care www. UnitsSacramento.com Window Covering Masters Wholesale - Jeff Lovelace 2504 Mercantile Dr. jlovelace@masterswholesale.com • (916) 997-6728 Rancho Cordova, CA 95742 www.MastersWholesale.com • Fax (916) 669-3894 Thank You to ALL our Subscribing Advertising Sponsors! 13 Sacramento Claims Association News Network • January 2014 People On the Move continued from page 6 a great friendship and almost brotherly like connection. It is a perfect fit for us to work together with our like-minded thinking of taking care of yourself, your employees, and your customers with the utmost respect. I am very enthusiastic to bring my experience and energy to their company and help them grow even more successful than they already are. Having worked closely with the ServiceMaster franchises throughout the country and the Andrew A. Weil ties I had from Farmers Insurance it was an easy decision to switch careers into a management and marketing type role for this awesome company. Being an “out-of-the box” kind of guy, I am hoping to bring some new concepts and claims experience to the vendor side of our industry to help everyone become more efficient and successful. Nagleley Meredith & Miller Welcomes Andrew A. Weil to their team On the heals of the retirement of long time firm member, Larry Hensley, Jim Keowen, partner at Nageley Meredith & Miller, Inc., is pleased to announce the addition of Mr. Andrew A. Weil to the firm. A graduate of the University of Arizona, with a B.A. degree, cum laude, in Economics, Mr. Weil went on to receive his Juris Doctorate at Pennsylvania State University in 2012, followed by his LL.M. in Taxation from Georgetown University Law Center in 2013. He was admitted into the California State Bar in 2012, and worked professionally at Wells, Small, Fleharty & Weil; and Justin Peck the Shasta County District Attorney’s office, as a Law Clerk. Andrew A. Weil, Associate at Nageley, Meredith & Miller, Inc., may be reached at: (916) 386-8282, or andrewweil@nmlawfirm.com. Paul Davis Restoration Welcomes Justin Peck Paul Davis Restoration of the Greater Sacramento area is pleased to announce Mr. Justin Peck as their new Emergency Services Manager. Originally from San Rafael, California, Mr. Peck worked as a Construction Manager for Kimball Hill Homes, and has nearly 20 years in the broadcast industry, doing morning radio in Sacramento. “I’m excited about learning the industry,” he tells us. Justin credits Tom Biglin, with whom he worked building homes over the years, for leading him to this new opportunity. Just holds a degree in Communications from CSUS, 1986, as well. He is an “avid guitar player”, and enjoys spending time with his family. Paul Davis is a full service company, handling everything from fire smoke and water clean-up to rebuilding. Justin Peck, Emergency Services Manager, may be reached at: (916) 822-0766, or jpeck@pdr-usa.net. AssociationNewsNetwork.com Positions Available Claims Industry Placements Gary E. Mingus, GEM Search Group provides both Temporary, Temp to Hire and Direct Hire placements in the Insurance Industry also, placing Vendors related to the Insurance Industry. Call Gary Mingus 866-935-4426 or email to Gary@GEMSearchgroup.com. Serving the Insurance Industry since 1995. Experienced Construction Estimator: East Bay general contractor is looking for an estimator with experience in insurance repair. Duties include: · Work closely with the insured, insurance adjuster, and all other parties involved in claims. · Establish a good rapport with all parties and write a timely accurate estimate to get the building back to pre-loss condition. · Knowledge of Xactimate is mandatory, as well as intermediate to advanced experience with Microsoft Office programs. · Must have excellent time management skills and the ability to work independently. Competitive salary, benefits and 401K. Fax: 925-944-0908 or email liz@msconstruction.com. Temporary Housing/Insurance Claims - Assured Relocation is the leading national temporary housing provider for insurance companies. The position is fast paced. We need people with empathy, a sense of urgency, and claims experience using software (Salesforce preferably). Salary/benefits/exciting work environment in Menlo Park. Email resume/cover letter to Jobs@ assuredrelocation.com. Submit Your Job Connection ad to: Choose from Four (4) Monthly Print Editions + Online Edition: www.AssociationNewsNetwork.com/job.html Up to 50 words just $35 (just 50¢/word thereafter) Run Your Ad Network-Wide for a net rate of just $131.25/mo. Next Deadline for submissions is January 17, 2014 call 209-229-8240 or fax FAX# 209-229-8328 info@AssociationNewsNetwork.com Lic # 916959 One Hour On-Site Response 24/7/365 Restoration Services • Contents • Environmental • Advanced Structural Drying • Inspection • Emergency Response Construction Services Fire, Water, Disaster Repair and Full Remodeling Services East Bay: 925-939-1300 Greater Sacramento: 916-254-5115 Silicon Valley: 408-510-5300 800-954-FIRE ktaylor@pdr-usa.net 14 News Sacramento Claims Association News Network • January 2014 from the DOI Former broker-agent charged with multiple felonies for identity theft and forgery; more victims are possible Convicted felon uses stolen identity to secure credit card and submit bogus insurance applications LOS ANGELES, Calif. - Eugene Shy-Ren Hsu, 31, of West Covina, a former insurance broker-agent, was arrested by Department of Insurance officers December 19, 2013, and charged with multiple felony counts including grand theft, forgery, and identity theft for allegedly using another agent’s identity to obtain a credit card and purchase life insurance policies without consumers’ knowledge, which netted him tens of thousands in commissions. “My department regulates more than 325,000 licensed professional agents and brokers who work hard to safeguard sensitive client information,” said Commissioner Dave Jones. “It is inconceivable that a former agent whose license was already revoked by my office would go to such lengths to game the system for his personal gain. I will not tolerate deceitful actions that smear the reputation of honest agents and brokers.” An investigation led by the California Department of Insurance (CDI) revealed that Eugene Hsu, owner and operator of NCP Insurance Center, allegedly stole the identity of an unsuspecting licensed California insurance agent who applied for a job with Hsu. Hsu allegedly stole the licensed agent’s Department of Insurance identity in order to write several life insurance policies without the agent’s knowledge. As a result, Hsu collected more than $16,000 in fraudulent commissions on policies issued between June 25, 2010 and October 19, 2010. The individuals named on the life insurance applications had no idea a life insurance policy was purchased in their name. In addition, the investigation determined that Hsu used the licensed agent’s identity to obtain a credit card with GE Money Bank and charged close to $4,000 in insurance premium charges to keep his scheme going and continue collecting commissions. The Department of Insurance is asking anyone who responded to a job posting on Craigslist.org from Eugene Hsu with NCP Insurance or purchased insurance from the suspect to check their credit report for unusual activity and confirm with their insurance company the validity of any policies. Consumers who have concerns or find they do not have legitimate coverage are asked to contact the Department of Insurance’s Consumer Hotline at 800-927-4357. Hsu is being prosecuted by the Los Angeles County District Attorney’s office with bail set at $70,000 and faces a maximum of three years in prison if found guilty on all counts. Please visit the Department of Insurance web site at www.insurance.ca.gov The Sacramento Claims Association News Network© is a production of Association News Network, Inc. Published monthly as a free service to the SCA with a commitment and dedication to the promotion and betterment of this professional organization. The views and comments expressed within the articles herein do not necessarily reflect the views of A.N.N., Inc. or SCA. We assume no responsibility for any opinions and/or statements offered by contributing authors to the publication. Acceptance of advertising material does not constitute endorsement of the products or services offered. We reserve the right to reject any advertising copy or placement. We encourage industry support of this professional organization - its monthly newsletter publication and web site. Go to: www.SacramentoClaims.org Please submit articles for consideration by email, to: Bryan Harrison, Publisher Bryan@AssociationNewsNetwork.com • 209.229.8240 For Advertising opportunities and information, contact: Lynna Harrison, New Accounts Manager Lynna@AssociationNewsNetwork.com • 925.785.7021 © 1994-2014, all rights reserved • Association News Network, Inc. • www.AssociationNewsNetwork.com • 2455 Naglee Rd. #263 . Tracy, CA 95304 • 209.229.8240 • fax 209.229.8328 15 Sacramento Claims Association News Network • January 2014 Fire Proofing Your Claim- Don’t Get Burned! We’re There When You Need Us! continued from page 9 Ulises Castellon, CPCU has worked as a claim’s professional for over twenty-five years. In addition to being a property and casualty adjuster and manager, he established the Special Investigations Unit for State Farm Insurance Companies in Northern California in 1986. Mr. Castellon has managed numerous first and third party cases through litigation. In 1996, he associated with Fire Cause Analysis, a premier forensic investigation and engineering firm. He currently heads ClaimsAnalysis, as an insurance consultant and expert witness. Mr. Castellon regularly teaches courses on issues ranging from: arson and fraud investigation to Fair Claims Practices. He is bilingual and has acted as an insurance industry spokesperson for local news and information programs, including Spanish-speaking television. He has also published various articles for insurance trade press, on topics ranging from arson and fraud to claims file management. Mr. Castellon has extensive deposition and trial testimony experience in a variety of jurisdictions regarding a number of issues. Robin Singer’s practice focuses on Property Insurance Law. He is an expert in first party Property Coverages, as well as Litigation/Bad Faith. Robin has 20 years experience within the insurance industry as a claims property manager. His experience also includes providing quality training to insurance carrier property staff on the basics of property coverage analysis, litigation management, bad faith and more. Please invite your associates and/or clients, and secure your spot NOW or, for payment at the door by check or cash, make your reservations with Reservation Committee Chair April Wilkinson: awilkinson@davidmorse.com, or call (916) 410-0865. 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