directory of products and services
Transcription
directory of products and services
DIRECTORY OF PRODUCTS AND SERVICES As of October 7, 2016 DIRECTORY OF PRODUCTS AND SERVICES The family of companies that make up Great American’s insurance operations do business under several brands in a variety of markets. Property & Casualty Insurance Annuities Annuities Corporate Headquarters Great American Insurance Group Tower 301 E. Fourth St. Cincinnati, OH 45202 GreatAmericanInsuranceGroup.com Page 2 The operations of Great American Insurance Group intentionally focus on specialty niche markets where we can have an advantage based on our expertise, unique products or distribution. Our group consists of highly diversified businesses offering a wide range of specialty commercial property and casualty coverages as well as fixed and fixed-indexed annuities. These businesses are operated by seasoned managers with a depth of knowledge and expertise in each of our specialty lines of insurance and the markets they serve. Each business unit has significant operating autonomy to oversee important operation functions, such as underwriting, pricing, marketing, policy process and claims service. Each, however, is subject to controls over capital allocation, financial reporting, actuarial assessments and strategic direction. For more information about our Company, please visit us online at GAIG.com. GreatAmericanELD.com cyber liability long haul truckers show horses ranches bakeries oil rigs marinas and boat dealers schools fire protection mosaic art in churches crops senior care facilities construction casinos factories condo associations The Strength of Specialization court and probate bonds banks auto repair shops excess property liability refineries medical equipment construction equipment media liability TABLE OF CONTENTS PROPERTY & CASUALTY DIVISIONS Accident & Health.................................................................................................... 1 AgriBusiness®.......................................................................................................... 2-3 Alternative Markets.................................................................................................. 4 Aviation.................................................................................................................... 5 Bonds....................................................................................................................... 6 Crop......................................................................................................................... 7 ECA – Nonsubscription........................................................................................... 8 Environmental.......................................................................................................... 9-11 Equine Mortality....................................................................................................... 12 Excess Liability........................................................................................................ 13 Executive Liability.................................................................................................... 14 Fidelity / Crime........................................................................................................ 15-16 Financial Institution Services.................................................................................. 17 Great American Custom.......................................................................................... 18 Great American International.................................................................................. 19 Mergers & Acquisitions Liability.............................................................................. 20 Ocean Marine.......................................................................................................... 21-22 Professional Liability................................................................................................ 23 Property & Inland Marine......................................................................................... 24 Public Sector........................................................................................................... 25 Singapore ............................................................................................................... 26 Specialty E&S.......................................................................................................... 27-29 Specialty Equipment Services................................................................................ 30-31 Specialty Human Services...................................................................................... 32 Strategic Comp....................................................................................................... 33 Trade Credit & Political Risk.................................................................................... 34 Trucking................................................................................................................... 35 Unemployment Risk Solutions................................................................................ 36 P&C SUBSIDIARIES American Empire Group.......................................................................................... 37 El Aguila................................................................................................................... 38 Mid-Continent.......................................................................................................... 39 National Interstate................................................................................................... 40 Neon........................................................................................................................ 41 Republic Indemnity.................................................................................................. 42-43 Summit..................................................................................................................... 44-45 TABLE OF CONTENTS SERVICES Claims Data Warehouse.......................................................................................... 46 Drug-Free Workplace Program............................................................................... 46 MyBilling.................................................................................................................. 47 Loss Prevention....................................................................................................... 48-49 Specialty Claims Offices......................................................................................... 50-51 ANNUITIES Great American Insurance Group - Annuities......................................................... 52 LEGAL NOTICES............................................................................................................. 53-54 ACCIDENT & HEALTH ACCIDENT & HEALTH Accidents usually happen when you least expect them. Great American’s Accident & Health Insurance Program provides protection against the variety of risks associated with accidental injuries. From community service clubs to recreational organizations, our coverage is designed to meet the unique needs of a variety of organizations, and is a perfect complement to general liability coverage. We provide coverage during an organization’s sponsored activities and events, whether on or off premises, for any of the following specialty markets: • Volunteer/Non-Profit Groups • Schools/Educational Institutions Main Contact 790 Township Line Road, Suite 150 Yardley, PA 19067 800-475-2691 AccidentAndHealth@gaig.com Mary Ford Divisional Senior Vice President 267-751-3251 mford@gaig.com Sue Gaun Assistant Vice President 267-751-3252 sgaun@gaig.com Christy Wermuth Senior Product Specialist 267-751-3260 cwermuth@gaig.com • Day Care/Child Care Centers and Nursery Schools • Camp Programs • Recreational Organizations • Hotel Guests Customizable plans are available with a broad range of benefits. Listed here are some of the core benefits: • Accidental Death and Dismemberment (AD&D) •Paralysis • Accident Medical Expense (AME) - Primary or Excess • Accidental Dental Expense • Catastrophic Cash GAIG.com/AccidentAndHealth Page 1 AGRIBUSINESS® AGRIBUSINESS® Great American’s AgriBusiness® Division has been insuring farm and ranch operations for 100 years. We specialize in providing coverage for full-time operating farms and ranches and agricultural operations on a nationwide basis. We operate through independent agents who also specialize in the rural market and have been selected for their underwriting and marketing expertise in supporting the rural customer. The Division has two primary underwriting operations: the Farm Center, located in Cincinnati, Ohio and the Equine Farm Center, located in Ocala, Florida. The Farm Center offers specialized programs and coverages for dairy farms (DairyPak®), seed merchants, livestock operations, vegetable farms and others. Through the variety of insurance products available, we are able to meet the risk management needs of the wide range of agricultural operations. Through professional independent equine agents, our Equine Farm Center offers a full line of property and casualty products for the equine community. We also offer mono-line property and liability, care, custody and control, umbrella and auto insurance to the horse farm community. Specialized coverages for individual horse owners, race horse owners and riding clubs are available. 301 E. Fourth St., 26N Cincinnati, OH 45202-4201 513-763-8550 800-567-7359 513-763-8549 fax 4414 SW College Road, Ste 1422 Ocala, FL 34474 352-369-4131 800-315-5522 352-369-4172 fax AgriBusiness Division Jeffrey A. Cruey Divisional President 800-722-3260 513-763-8549 fax jcruey@gaig.com Ken Patrick Divisional Assistant Vice President 513-763-8617 513-763-8549 fax kpatrick@gaig.com Equine Farm Center Jim Mitchell Divisional Vice President, Equine Farm Center 352-369-4130 352-369-4172 fax jmitchell@gaig.com If you would like to locate a Great American agent in your area or become an agent, please contact us. GAIG.com/Agribusiness Page 2 AGRIBUSINESS® Product Management Great American Insurance Company has updated its policies to further strengthen one of the best programs currently available for farmers and ranchers. You can now protect your assets with comprehensive and flexible coverage from one of the leaders in property/casualty insurance. Great American’s Farm and Ranch Property and Casualty Insurance Center is staffed by experts in farm underwriting, claims, and policyholder services. Since farm and ranch insurance is our only business, we understand your critical issues as only agricultural specialists can. AgriPak® (P&C Coverage) - Comprehensive and flexible insurance coverages for farms operated by individuals, partnerships, corporations, and limited liability companies. Claims Janelle Winford Divisional Assistant Vice President 513-763-8509 winford@gaig.com Farm Center Julie Barnhill Divisional Vice President 513-763-8514 513-763-8549 fax jkbarnhill@gaig.com Products Dan Mersch Senior Product Manager 513-333-6919 513-763-8549 fax dmersch@gaig.com Equine Farm & Ranch AgriPak® (P&C Coverage) - Provides Farm & Ranch coverage, Care, Custody or Control Coverage, coverage for Race Horse owners, Riding Clubs or Individual Horse Owners. DairyPak® (P&C Coverage) - Innovative insurance coverages designed specifically for today’s complex dairy operation. AgriPro® (Commercial Ag P&C Coverage) - Industry leading insurance coverage for commercial farm and ranch operations. AgriGuard® (Umbrella Coverage) - Provides broad catastrophic protection for farm, auto and watercraft liability. Equipment Breakdown (Property Coverage) - The equipment breakdown coverage, available through Great American AgriPak® policy, fills important coverage gaps for farms, including mechanical breakdown, artificially generated electrical current, explosion of steam equipment, internal loss or damage to steam equipment, and internal loss or damage to water heating equipment. For the farm residence, the coverage includes mechanical breakdown, electrical breakdown (except brownout and power surge), and tearing apart, cracking, burning, or bulging of a steam or hot water system or air conditioning system. GAIG.com/Agribusiness Page 3 ALTERNATIVE MARKETS ALTERNATIVE MARKETS The Alternative Markets Division of Great American Insurance Group is a leader in the development of long-term, profitable captive partnerships with agents, associations and groups of larger accounts. For over 15 years we have delivered customized solutions to our partners by establishing a reputation for flexibility, responsive service and open communication. Our risk-sharing business model is a great alternative to the traditional commercial marketplace. Our appetite includes: • Agency Captives – programs where a retail agent or program administrator shares risk • Association Captives – programs where an association, franchisor or corporate sponsor shares risk • Group Captives – programs where a group of businesses shares risk The Alternative Markets Division also operates the following non-captive businesses: Elite Programs Elite Programs allow retail agents with an industry niche or class specialty turn an existing book of business into an exclusive specialty program. No captive risk-sharing is required. Cyber Risk Our suite of cyber risk insurance products was developed to protect commercial enterprises from a variety of exposures inherent with the use of the Internet as a business tool. This insurance solution provides both first and third party coverage through multiple insurance agreements. Division Home Office 5786 Widewaters Pkwy, 2nd floor Syracuse, NY 13214-4201 Claims P.O. Box 5432 Cincinnati, OH, 45202-4201 301 E. Fourth St., 24th floor Cincinnati, OH 45201-5432 Tom Jabs Divisional Senior Vice President 513-287-8132 513-412-4113 fax Profit Center Manager Gary Powers Divisional President 888-677-5872 Ext. 28 315-446-5853 fax gpowers@gaig.com Marketing Rich Suter Divisional Senior Vice President 860-683-4746 rsuter@gaig.com Carol Frey Divisional Vice President 484-888-4002 cfrey@gaig.com GreatAmericanCaptive.com Product Development Mike Wood Divisional Vice President 513-412-4341 mwood@gaig.com Underwriting Hugh MacWilliam Divisional Senior Vice President 315-445-3940 hmacwilliam@gaig.com Relationship Managers Jeff Henke Divisional Vice President 513-412-4651 jhenke@gaig.com Jay Bombard Divisional Vice President 860-683-4748 jbombard@gaig.com Tom Colosi Divisional Vice President 860-683-4751 tcolosi@gaig.com Cyber Technology Jeremy Ong Divisional Vice President 206-268-0811 jong@gaig.com Page 4 AVIATION AVIATION Great American’s Aviation Division specializes in the placement of hull, liability and excess liability across a wide array of aviationrelated risks. Our underwriters are experts in analyzing, pricing, and tailoring unique insurance coverage on an admitted basis. All of our underwriters have extensive experience in the aviation industry in areas including air traffic control, landside operations and commercial pilot operations. Michael E. Chevrette Divisional Senior Vice President 2 Tower Center Blvd., Suite 1605 East Brunswick, NJ 08816 732-875-0601 mchevrette@gaig.com We offer the following coverage types: • Non-commercial hull and liability • Commercial hull and liability • Helicopter hull and liability • Fixed Base Operators liability • Manufacturers Product liability • Unmanned Aerial Vehicle hull and liability • Excess liability Great American offers coverage on a 100%, or a quota-share basis. For more information, contact our Aviation Division at 732-875-0601. GAIG.com/Insurance/Aviation/ Page 5 BONDS BONDS Great American’s Bond Division writes a wide range of surety and fidelity products including standard contract surety, commercial surety and miscellaneous non-contract surety and fidelity. Standard Contract Surety writes contract surety for general contractors, subcontractors and specialty trade contractors with approximately 20 strategically located contract underwriting marketing offices throughout the United States. Many of these offices can also write non-contract bonds and small fidelity bonds. Commercial Surety underwrites all bonds associated with commercial accounts, as well as bonds for non-account opportunities. This includes performance bonding for service and non-construction enterprises and traditional commercial surety segments such as public official, court fiduciary and judicial, federal government, license and permit, and ERISA bonds. Main Offices 301 E. Fourth St. Cincinnati, OH 45202-4201 1255 Treat Blvd., Suite 810 Walnut Creek, CA 94597-7968 31 St. James Avenue, Suite 830 Boston, MA 02116 Cincinnati Office Gary Dunbar Divisional President 513-369-5869 gdunbar@gaig.com Greg Thomas Divisional Vice President 513-369-3683 513-723-2740 fax gthomas@gaig.com Stephen Sullivan Divisional Assistant Vice President 513-412-9158 513-419-2031 fax ssullivan@gaig.com GreatAmericanBonds.com Ken Bearley Divisional Vice President 513-369-5740 513-723-2740 fax kbearley@gaig.com David Kitchin Divisional Senior Vice President, Claims 513-412-4602 888-290-3706 fax dkitchin@gaig.com Boston Commercial and Miscellaneous Surety Office Scott Leone Divisional Vice President 617-348-2934 617-451-7928 fax sleone@gaig.com Finance and Systems Tom Turner Divisional Vice President 513-333-5176 513-723-2740 fax tturner@gaig.com West Coast Administrative Office Francis Plante Divisional Senior Vice President 925-988-2252 925-935-9189 fax fplante@gaig.com Page 6 CROP CROP INSURANCE Great American has been an innovative leader in the crop insurance industry since it issued its first crop policy in 1925. Our Crop Insurance Division provides the tools you need in the form of specialized crop insurance coverages, which can insure your revenue stream even if elements outside your control go awry. That means even in the face of a worst-case scenario you will have the guaranteed income you need to keep your operation functioning properly. Products offered by this Division include the federally reinsured Multiple Peril Crop Insurance policies (MPCI) and numerous Named Peril Insurance Products. MPCI insures against disease and weather related disasters causing crop losses on a unit basis. Named Peril programs are unique and varied. Included in our family of Named Peril products is Crop-Hail, which provides spot-loss protection against damaging hail or fire. Main Office 301 E. Fourth St., 26th Floor Cincinnati, OH 45202-4201 513-763-8400 or 800-587-1553 513-763-8456 fax Tim Weber Divisional President 513-763-8415 tcweber@gaig.com Mark Allison Div. Senior Vice President 785-840-1108 mallison@gaig.com Ron Rohling Div. Vice President, Technology 513-763-8444 rrohling@gaig.com Dennis Strickland Div. Vice President, Field Operations 513-763-8405 dstrickland@gaig.com Bob Twomey Div. Vice President, Claims 513-763-8416 btwomey@gaig.com Dale Perry Div. Vice President, Regional Operations 513-763-8470 dperry@gaig.com Mike Kelley Div. Vice President, Acct/Admin 513-763-8420 mkelley@gaig.com GreatAmericanCrop.com Dean Clarke Div. Vice President, Product Dev. 513-763-8410 dclarke@gaig.com Terry Young Div. Asst. Vice President 229-483-7401 tlyoung@gaig.com Ben Erb Div. Asst. Vice President, Compliance 513-763-8350 berb@gaig.com Eau Claire Office 3410 Oakwood Mall Drive, Ste 100 Eau Claire, WI 54701 715-834-8155 or 800-826-7090 715-834-1899 fax States: IA and WI FIELD OFFICES Lawrence Office 4910 Corporate Centre Dr, Ste 200 Lawrence, KS 66047 785-840-1100 or 800-336-4359 785-749-1301 fax States: AR, CO, KS, LA, MO, NE, OK, TX, WY and NM Brent Dorsey Div. Asst. Vice President 785-840-1115 BDorsey@gaig.com Peoria Office 1315 West Commerce Drive Peoria, IL 61615 309-689-1065 or 800-345-1065 309-689-1055 fax States: IL, IN, MI and OH Burr Glasgow Div. Asst. Vice President 309-689-1065 bglasgow@gaig.com Albany Office 618 #2 North Westover Boulevard Albany, GA 31707 229-483-7400 or 800-833-2241 866-310-3440 fax States: AL, FL, GA, KY, MS, NC, SC, TN and VA Wade Eslinger Territory Manager 715-598-6705 weslinger@gaig.com Fargo Office 1402 43rd Street SW Fargo, ND 58103-1904 701-277-0505 or 800-835-7013 701-277-0571 fax States: MN, MT, ND and SD Dennis Biewer Div. Asst. Vice President 701-277-0505 dbiewer@gaig.com Fresno Office 5 Riverpark Place West, Suite 205 Fresno, CA 93720 559-437-3821 or 800-635-9641 559-437-2479 fax States: AZ, CA, ID, OR, UT and WA Kathleen Powell Regional Manager 559-437-2444 kpowell@gaig.com Page 7 ECA – NONSUBSCRIPTION ECA – Nonsubscription On-the-job injuries can be costly to any employer. Great American’s ECA-Nonsubscription Division offers insurance products that provide protection to qualified employers who may “opt-out” of their state’s Workers’ Compensation system. Our Texas Primary Employer’s Indemnity Policy and Oklahoma Option Employer’s Indemnity Policy have been designed to provide financial protection options employers need, at an affordable price. We offer: • Benefit plan limits tailored to fit the employer’s needs in Texas Main Office 14350 Proton Road Dallas, TX 75244 800-299-5250 Janna Johnson Territory Manager 972-407-6330 jljohnson@gaig.com Amy Clary Underwriting Manager 513-333-6931 aclary@gaig.com • Self-Insured Retention options to fit businesses of various size • Flexible Medical Expense management options • Affordable premiums • Experienced claims management • Support to help employers stay compliant The policies we offer are designed to provide benefits for: • Medical Expense • Wage Replacement/Disability • Accidental Death & Dismemberment (AD&D) • Employers Liability and Legal Defense expense options The bottom line is... • Employers can exercise control over their costs and claims • Employers can protect their business and their injured employees Control with Confidence Gain control of work-related injuries and have confidence in the support and service you’ll receive from Great American and the ECA-Nonsubscription Division. Contact us to learn more about alternatives to Workers’ Compensation and the states where options are available. GAIG.com/ECA Page 8 ENVIRONMENTAL ENVIRONMENTAL The Environmental Division of the Great American Insurance Group provides a comprehensive portfolio of environmental insurance products to a broad array of industries. All products can be customized to address the specific risks and exposures of the client. The Environmental Division is staffed by only experienced underwriters and claims personnel who are deeply committed to client service and satisfaction. Products • Premises Environmental Liability Insurance • Indoor Air Quality and Mold Liability Insurance • Contracting Services Environmental Liability Insurance • Contracting Services Project Specific Environmental Liability Insurance • Professional and Contracting Services Environmental Liability • Closure and Post-Closure Financial Assurance • Excess Environmental Liability Insurance Capacity: $35 million per occurrence / $70 million aggregate Premises Environmental Liability Insurance Policy This policy covers bodily injury, property damage, legal expenses and clean-up costs resulting from pollution conditions associated with a covered location on a claims-made basis. It covers an insured’s pollution liability arising from non-owned disposal sites, transportation of products or wastes, and incidental contracting services. Coverage is available for new and historical pollution conditions arising from both sudden and gradual events. The definition of pollutants includes mold matter and legionella. The definition of property damages includes natural resource damage. A ten-year policy term is available for certain classes of business and coverage. The policy is suitable for environmental facilities including landfills, recyclers, water/wastewater treatment plants; real estate including apartments, condos, hotels, offices, shopping centers; chemical/ petroleum facilities including distribution, manufacturing, storage, refining, pipelines, service stations; commercial facilities including agricultural, airports, colleges/universities, food industry, municipalities; healthcare facilities; and industrial facilities including general manufacturing, mining, pulp and paper, steel recyclers, and utilities. Legal expense is provided within the limits of liability. Indoor Air Quality and Mold Liability Insurance Policy This policy provides claims-made coverage for bodily injury, property damage, legal expenses and buildingrelated clean-up costs resulting from pollution conditions associated with buildings on a covered location. Coverage is available for new and historical pollution conditions arising from both sudden and gradual events. The definition of pollutants includes mold matter and legionella. The policy responds to claims arising from, or the discovery of, pollutants on, at or within a building. Legal expense is provided within the limits of liability. Suitable for real estate risks including apartments, condos, hotels, offices, shopping centers; commercial facilities including colleges/universities, municipalities as well as healthcare facilities. GAIG.com/Environmental Page 9 ENVIRONMENTAL Contracting Services Environmental Liability Insurance Policy This policy covers bodily injury, property damage, legal expenses and clean-up costs resulting from pollution conditions associated with contracting services on an occurrence basis. It also covers liability associated with non-owned disposal sites, transportation of products or wastes and owned locations on a claims-made basis. There is liability coverage for both ongoing contracting services along with completed operations coverage to provide protection after the job is finished. Sudden or gradual pollution events are covered plus loss and clean-up costs from pollution conditions that migrate from the job site or the insured’s covered locations. In addition there is discovery coverage for sudden pollution conditions at a job site. Other benefits include blanket non-owned disposal sites, in-bound and out-bound transportation, legal expenses within the limits of liability and bodily injury including building-related illness and medical and environmental monitoring. The definition of pollutants includes mold matter and legionella. The definition of property damages includes natural resource damage. This policy is suitable for many types of contractors including General Contractors, Specialty Trade Contractors and Environmental Contractors. Contracting Services Project Specific Environmental Liability Insurance Policy This policy covers bodily injury, property damage, legal expenses and clean-up costs resulting from pollution conditions associated with contracting services for a specific project. It also covers liability associated with project related non-owned disposal sites and the transportation of products or wastes. There is liability coverage for both ongoing project specific contracting services along with completed operations coverage to provide protection after the job is finished. Sudden or gradual pollution events are covered plus loss and clean-up costs from pollution conditions that migrate from the job site. In addition there is discovery coverage for sudden pollution conditions at a job site. Coverage can be written for the contractor, using an Owner Controlled structure (OCIP) or using a Contractor Controlled structure (CCIP). Other benefits include blanket non-owned disposal sites, in-bound and out-bound transportation, legal expenses within the limits of liability and bodily injury including building related illness and medical and environmental monitoring. The definition of pollutants includes mold matter and legionella. The definition of property damages includes natural resource damage. A ten-year policy term is available on project policies with an additional completed operations period. This policy is suitable for many types of contractors including General Contractors, Specialty Trade Contractors and Environmental Contractors. Professional and Contracting Services Environmental Liability Insurance Policy This policy covers acts, errors and omissions arising from professional services performed by or on behalf of the insured on a claims-made basis and bodily injury, property damage, legal expenses and clean-up costs resulting from pollution conditions associated with contracting services on an occurrence basis. There is liability coverage for both ongoing contracting services along with completed operations coverage to provide protection after the job is finished. It also covers liability associated with non-owned disposal sites, transportation of products or wastes and owned locations on a claims-made basis. In addition there is discovery coverage for sudden pollution conditions at a job site. Other benefits include blanket non-owned disposal sites, in-bound and out-bound transportation, legal expenses within the limits of liability and bodily injury including building-related illness and medical and environmental monitoring. The definition of pollutants includes mold matter and legionella. The definition of property damages includes natural resource damage. This policy is suitable for various types of contractors and consultants including Construction Managers, General Contractors, Specialty Contractors, Environmental Consultants and Environmental Contractors. GAIG.com/Environmental Page 10 ENVIRONMENTAL Excess Environmental Liability Insurance Policy This policy provides excess coverage for either a claims-made or occurrence primary pollution policy written by an approved and qualified environmental carrier. The coverage is designed for both new and historical conditions and covers either sudden or gradual pollution events. Qualified customers are those who have purchased a primary environmental insurance policy with a qualified environmental carrier subject to an underwriting review of the exposures and the primary policy terms and conditions. Closure and Post Closure Financial Assurance Policy This policy provides the insured with a financial assurance mechanism to meet the needs for the closure and/ or post closure costs of a regulated waste facility. It does so by allowing for payments directly to the regulatory agency for a full or partial closure and/or post closure costs. It pays on behalf of the insured and the company can deal directly with the regulatory agency on behalf of the insured. The policy uses a deductible in lieu of retention for any retained amount, has modified cancellation provisions to comply with the financial assurance guidelines and assists the insured in meeting financial assurance obligations. This makes the policy suitable for any customer class that owns or operates a landfill, waste treatment unit or a hazardous waste treatment, storage or disposal facility and is required to post financial assurance to meet the regulatory guidelines under RCRA. John Reynolds Divisional President 610-828-4320 jwreynolds@gaig.com Mark Vuono Divisional Senior Vice President & Chief Underwriting Officer 610-567-5061 mvuono@gaig.com Doug Stepenosky Divisional Senior Vice President Underwriting 610-567-5062 dstepenosky@gaig.com Robert Burkholder Divisional Senior Vice President Claims 610-567-5066 513-564-3460 fax rburkholder@gaig.com Office Locations Main Office - Pennsylvania 401 Plymouth Road, Suite 100 Plymouth Meeting, PA 19462 888-828-4320 610-828-4578 fax California 100 Pine Street, Suite 2250 San Francisco, CA 94111 415-477-9400 415-477-9412 fax New York 111 Broadway, Suite 809 New York, NY 10006 212-510-0110 Shelli Hamilton Divisional Vice President Underwriting & NY Office Manager 646-564-5282 shamilton@gaig.com Robert Potter Divisional Vice President Underwriting & S.F. Office Manager 415-477-9401 rpotter@gaig.com Barry Geisler Divisional Vice President Operations & Division Counsel 610-567-5074 bgeisler@gaig.com GAIG.com/Environmental Page 11 EQUINE MORTALITY EQUINE MORTALITY Our Equine Mortality Division is one of the world’s leading providers of equine mortality insurance and related coverages through professional equine independent agents. Our underwriting staff is extremely knowledgeable of all breeds of horses used for racing, as well as all show and pleasure uses. Our in-house claims staff specializes in handling equine mortality and injury and losses. The Equine Mortality Division has taken an active industry leadership role through numerous national sponsorships. It has been a Corporate Sponsor of HITS (Horse Shows in the Sun, Inc.) with show venues nationwide, since 1990. Equine Mortality is a Corporate Sponsor of the NCHA (National Cutting Horse Association). The Equine Farm Center of the AgriBusiness® Division joined in the Title Sponsorship of the USDF (United States Dressage Federation) Regional Championship Series and the newly added USDF Breeder’s Championship Series as well as Corporate Sponsorship for the Florida Horse Park. Main Office 4414 SW College Road, Ste 1422 Ocala, FL 34474 352-351-4799 352-351-2836 fax Equine Mortality Claims 800-331-0211 Choice Bill 800-847-4357 Kendel Standlee Divisional President 352-351-4797 352-351-2836 fax kstandlee@gaig.com GAIG.com/Equine-Mortality Dianne Meisner Divisional Vice President/ Underwriter 626-788-5721 877-408-6930 fax dmeisner@gaig.com Virginia Cardenas Divisional Assistant Vice President/Underwriter 352-369-4144 352-369-4180 fax vcardenas@gaig.com Beth Leaird Divisional Vice President/ Underwriter 352-369-4122 352-369-4179 fax bleaird@gaig.com Patsy Clark Operations Manager 352-369-4112 352-351-2836 fax pclark@gaig.com Kathy Coyne Divisional Assistant Vice President 352-369-4147 513-345-1362 fax kjcoyne@gaig.com Kathy Stringer Marketing Director/Underwriter 352-369-4167 352-351-2545 fax kstringer@gaig.com Page 12 EXCESS LIABILITY EXCESS LIABILITY The Excess Liability division of Great American Insurance Company offers significant capacity of up to $50 million dollars for both Lead Umbrella and Excess Liability placements. This protection is made available to companies varying in size from single location light hazard risks to a wide variety of more difficult to place manufacturers and processors. This unit specializes in offering large limits of liability to protect its clients’ corporate assets from catastrophic loss. The unit can tailor coverages to meet specific individual exposures and provide a customized Excess program. The unique Lead Umbrella form includes many of the frequently requested extensions of coverage sought by discriminating buyers. Main Office 3775 Roswell Road NE, Suite 300 Marietta, GA 30062-6284 770-509-9300 or 800-345-2913 770-509-3090 fax Dallas 14651 Dallas Parkway, Suite 119 Dallas, TX 75254 972-490-8192 972-490-0233 fax Home Office John V. Bracca Divisional President 770-509-3001 770-509-3090 fax jbracca@gaig.com Kathleen Zale Divisional Vice President 972-455-9313 kzale@gaig.com Christopher O. Bright Divisional Vice President 770-579-6952 513-629-5084 fax cbright@gaig.com BRANCH OFFICES Atlanta 3775 Roswell Road NE, Suite 300 Marietta, GA 30062 770-509-9300 or 800-345-2913 770-509-3090 fax Los Angeles 750 The City Drive South, Suite 470 Orange, CA 92868 714-740-3383 714-740-3385 fax Richard Watkins Divisional Vice President 714-740-3381 rcwatkins@gaig.com San Francisco 505 Sansome St., Suite 425 San Francisco, CA 94111 415-801-8010 Todd Gambrell Senior Vice President 770-509-3007 tgambrell@gaig.com Marcus Lampley Divisional Vice President 415-801-8011 mlampley@gaig.com Chicago 230 West Monroe St., Suite 2900 Chicago, IL 60606 312-385-4222 312-663-3975 fax VIRTUAL OFFICES Boston Andrew Leader 31 St. James Ave., Suite 830 Boston, MA 02116 617-936-8864 apleader@gaig.com Tom Hart Divisional Vice President 312-385-4223 thart@gaig.com Cincinnati Lorri Colby 8196 Woodcreek Dr. Florence, KY 41042 859-609-7945 513-412-7844 fax lcolby@gaig.com Florida Tom Haddix PO Box 941026 Maitland, FL 32794 321-292-2853 thaddix@gaig.com Kansas City Jim Cahill PO Box 4586 Olathe, KS 66063 913-254-9660 513-369-7630 fax jcahill@gaig.com Phoenix Christine Armfield 14227 S 8th St. Phoenix, AZ 85048 714-740-3384 714-740-3385 fax carmfield@gaig.com Claims Office Location 50 Parsippany Road, Suite 300 Parsippany, NJ 07054 Mailing Address PO Box 5432 Cincinnati, OH 45201-5432 800-222-0305 973-952-9857 fax Jim Siessel Divisional Vice President Claims 973-952-9888 973-952-9857 fax jsiessel@gaig.com GAIG.com/Insurance/Excess-Liability Page 13 EXECUTIVE LIABILITY EXECUTIVE LIABILITY Great American’s Executive Liability Division (ELD) offers independent agents and brokers a specialized facility for Directors’ and Officers’ Liability Insurance (D&O) and related professional liability coverages, including Fiduciary Liability and Employment Practices Liability. The ELD has the capacity and strength to meet the needs of large, prestigious Insureds, as well as small, local organizations. The Division also has the capacity to offer coverage to more difficult or non-standard D&O risks. Limits up to $25 million are available. Underwriting, claims, accounting and marketing are handled from our main office in Schaumburg, IL, as well as our regional offices located in Chicago, IL; New York, NY; Princeton, NJ and Toronto, Ontario. Christie Brandenburg Nelson Kefauver Main Office Sr. Communications Coordinator Divisional Senior Vice President, 1515 Woodfield Road, Suite 500 847-330-6751 Nonprofit, Private, EPL & Canada Schaumburg, IL 60173-5437 cbrandenburg@gaig.com 847-330-6833 847-330-6750 nkefauver@gaig.com 513-929-6890 fax New York Regional Office Executive Liability Division Senior Management Bruce Smith Divisional Group President 847-330-6783 bsmith@gaig.com Kevin Gadbois Divisional Executive Vice President, Claims 847-330-6750 eldclaims@gaig.com Jane Kornesczuk Divisional Executive Vice President/ Chief Underwriting Officer 847-330-6761 jkornesczuk@gaig.com James E. Carroll Divisional Senior Vice President, Accounting/Systems/ Risk Management 847-330-6767 jecarroll@gaig.com Jeffrey J. Gauthier Divisional Senior Vice President, Marketing Relations 847-330-6758 jgauthier@gaig.com Thomas Siebers Divisional Senior Vice President, Canada 847-330-6774 tsiebers@gaig.com GreatAmericanELD.com Dennis Schlaffer Divisional Senior Vice President, Public Companies 847-330-6790 dschlaffer@gaig.com Susan Farrell Divisional Senior Vice President, Claims 847-330-6897 sfarrell@gaig.com Marketing Contacts Jon Starck Divisional Vice President, Marketing 630-897-4299 jstarck@gaig.com Gina Wood Sr. Marketing Manager, Southwest 817-441-1981 ggwood@gaig.com Jack Greguoli Regional Marketing Manager, Eastern Seaboard 413-781-0945 jgreguoli@gaig.com Craig Law Marketing Specialist, Northwest US and Canada 604-899-4588 CLaw@gaig.com G. Shane Allen Senior Marketing Specialists, Midwest & South Central 217-586-2565 gallen@gaig.com One Grand Central Place 60 East 42nd Street, Suite 3720 New York, NY 10017 Mark Robitzek Underwriting Manager 212-510-0171 mrobitzek@gaig.com Chicago Regional Office 300 South Wacker Drive, Suite 650 Chicago, IL 60606 G. Tyler DeFend Divisional Assistant Vice President 312-385-4250 312-663-4624 fax gdefend@gaig.com Toronto Ontario, Canada 181 University Avenue, Suite 1812 Toronto, Ontario, Canada M5H Mona Wakim Assistant Vice President—Toronto 416-368-8200 mwakim@gaig.com Private Equity Specialists Office 103 Carnegie Center, Suite 207 Princeton, NJ 08540 David Garrison, CPCU, ARe Divisional Senior Vice President, Partnership Risks 609-297-1401 dgarrison@gaig.com Akib Ali Divisional Assistant Vice President, Partnership Risks 609-297-1403 aali@gaig.com Page 14 FIDELITY / CRIME FIDELITY / CRIME Headquarters 5 Waterside Crossing Windsor, CT 06095-1548 860-298-7300 860-285-0616 fax Crime directly affects every company in existence, whether a Fortune 500 company, a small store, a privately held or non-profit organization. Frank J. Scheckton, Jr. Divisional President 860-285-0102 860-285-0616 fax fscheckton@gaig.com With the expertise of our professional underwriting staff, our exceptional claims adjusters, our recognized prompt policy service and the financial strength of Great American Insurance Group, our Fidelity / Crime products are regarded as among the best Fidelity / Crime Claims 860-298-7330 860-688-8188 fax CrimeClaims@gaig.com in the Industry. We offer coverage for Employee Dishonesty, Forgery, Money & Securities and Computer Fraud, additional enhancements are available by endorsement tailored to the insured’s needs. With an underwriting capacity of $50 million, and products that are unmatched by our competitors, we actively write insurance for various classes of business throughout the United States and Internationally. Here are just a few examples: Commercial Entities • High Tech Enterprises • Manufacturers • Retail Businesses • Restaurants • Utilities • Processors •Wholesalers • Hotels •Distributors • Consultants • Construction and Special Trade Contractors Fiduciary Dishonesty Financial Institutions • Commercial Banks • Finance Companies • Stock Brokers • Investment Bankers • Mutual Funds • Insurance Companies • Insurance Pools • Local/State Governments • Lotteries • Schools/School Boards • Utilities/Cooperatives • Mortgage Bankers Governmental Entities Specialized Products • Gaming • Kidnap and Ransom* • Security Guards • Check Cashers • Armored Car/Valuables • Armored Car** •Cyber • Fine Art •Vault *Our broad Kidnap, Ransom & Extortion Policy provides limits up to $65 MM and includes the services of the industry’s leading crisis response firm. **We are a founding member of SCT Secure Cash & Transport Association. Contact us for more information: CrimeInsurance.com CrimeInsurance.com Page 15 FIDELITY / CRIME Crime Insurance and Kidnap & Ransom – Windsor, Connecticut 5 Waterside Crossing Windsor, CT 06095-1548 Stephanie Hoboth Senior Vice President smhoboth@gaig.com 860-285-0076 860-285-0616 fax Melissa Person Divisional Assistant Vice President mperson@gaig.com 860-285-0081 860-285-0616 fax San Francisco, California Office 455 Market St., Suite 1800 San Francisco, CA 94105 Jason Pundt Manager jpundt@gaig.com 415-805-9581 Chicago, Illinois Office 250 S. Wacker Drive, Suite 215 Chicago, IL 60606 Chris Charlesworth Director ccharlesworth@gaig.com 312-462-0521 312-575-0385 fax Boston, Massachusetts Office 31 St. James Avenue, Suite 830 Boston, MA 02216 New York, New York Office 65 Broadway, 11th floor New York, NY 10006 Specie 5 Waterside Crossing Windsor, CT 06095-1548 Dennis Burns Senior Vice President dburns@gaig.com 212-513-4017 212-513-4015 fax Jason Kyd Divisional Vice President jkyd@gaig.com 860-285 -0128 860-285-0616 fax Ft. Worth, Texas Office 300 Throckmorton St., Suite 1520 Fort Worth, TX 76102 London Office Neon Underwriting 20 Gracechurch St. London, England EC3V 0BG +44(0) 207-488-7700 www.neonuw.com Wesley Holekamp Manager wholekamp@gaig.com 817-348-0569 817-820-0526 fax Richmond, Virginia Office 2820 Waterford Lake Dr, Suite 200 Midlothian, VA 23112 Joseph W. Anderson Manager jwanderson3@gaig.com 804-287-5100 804-287-5104 fax Toronto, Ontario Office 181 University Avenue, Suite 1812 Toronto, Ontario, Canada M5H 3M7 Samuel J. Benedek Manager sbenedek@gaig.com 416-309-0801 416-815-8146 fax Donna Hixon Manager dhixon@gaig.com 617-936-7405 513-977-6508 fax CrimeInsurance.com Page 16 FINANCIAL INSTITUTION SERVICES FINANCIAL INSTITUTION SERVICES Great American Financial Institution Services specializes in providing risk management, fee income and product enhancement programs to vehicle lenders and lessors, commercial equipment lenders and mortgage lenders throughout the U.S. and Canada. Target clients include commercial banks, credit unions, finance companies, buy-here pay-here dealers and leasing and rental concerns. Financial Institution Services provides insurance products through agents and General Agents specializing in providing solutions for financial institutions’ needs. With an average experience level of over 20 years, Financial Institution Services is staffed with an energetic team of professionals empowered to respond quickly and decisively to the needs of our target clients and producer partners. 1100 E Washington Street, Suite 200 Grayslake, IL 60030 847-543-1595 or 877-803-4319 847-543-1597 fax Christopher L. Wise Divisional President 877-803-4319 cwise@gaig.com Charles H. Brummond Divisional Senior Vice President 877-803-4319 cbrummond@gaig.com Pat Sinnard Divisional Vice President Claims and Cincinnati Operations 513-763-8568 psinnard@gaig.com Financial Institution Services proactively develops new products and services from our suburban Chicago headquarters. Our guiding principle is to make business easier, more secure and more profitable for our customers and producer partners through innovative product concepts and insurance solutions. Aligning our interests with those of our clients and producer partners has helped us become industry leaders in responding to the ever changing needs in the financial institution marketplace. Some of our products include: • Lender Placed Collateral Protection Insurance (CPI) • Blanket Lenders Single Interest Insurance (VSI) • Equipment Physical Damage Insurance • Guaranteed Automobile Protection (GAP) • Instant Issue Collateral Protection Insurance • Lender Placed Mortgage Hazard and Flood Insurance • Real Estate Owned Property and Liability Insurance • Blanket Mortgage Fire Insurance • Credit Involuntary Unemployment / Job Loss Insurance • Renters Insurance • Leased Contents and Household Goods GAIG.com/FIS Page 17 GREAT AMERICAN CUSTOM GREAT AMERICAN CUSTOM Great American Custom focuses on long-term client relationships and customized business solutions. We specialize in providing primary casualty products as well as umbrella and capacity excess products that meet the needs of the commercial market. We also write miscellaneous errors and omissions liability through wholesale insurance brokers. Our policyholders range from small businesses to complex multinational corporations and Fortune 1000 accounts. We are a nationwide operation writing both admitted and nonadmitted business from offices in Los Angeles and Atlanta. GREAT AMERICAN PROFESSIONAL RISK INSURANCE SERVICES, INC. (GAPRIS) Great American Professional Risk Insurance Services, Inc. provides Umbrella and Excess coverages for medium to large sized companies through major retail brokerage firms in the United States. Great American Custom Insurance Services Division 725 S Figueroa St., Ste 3400 Los Angeles, CA 90017-5434 213-430-4300 or 800-687-4453 213-629-8223 fax 175 TownPark Drive, Suite 450 Kennesaw, GA 30144 678-594-4980 678-594-4988 fax Kirk Bull Divisional President 213-430-4344 kirk.bull@gamcustom.com Lori Reilly Divisional Senior Vice President, Claims 213-430-4396 lori.reilly@gamcustom.com GAmCustom.com Raymond Shaghzoian Divisional Executive Vice President and Chief Administrative Officer 213-430-4441 raymond.shaghzoian@gamcustom.com Chris Sterger Divisional Senior Vice President, Miscellaneous E&O 578-594-4980 chris.sterger@gamcustom.com GAPRIS Division Headquarters 11325 N Community House Rd., Ste 200 Charlotte, NC 28277 Frankie Honeycutt Divisional Executive Vice President 704-442-4283 frankie.honeycutt@gapris.com Tom Osbourne Divisional Senior Vice President 704-442-4282 tom.osbourne@gapris.com Los Angeles Location 725 S Figueroa St., Ste 3400 Los Angeles, CA 90017 Robert Nagaishi Divisional Senior Vice President 213-430-8701 robert.nagaishi@gapris.com Herman Roberts Divisional President 704-364-5161 h.roberts@gapris.com Page 18 GREAT AMERICAN INTERNATIONAL GREAT AMERICAN INTERNATIONAL The Great American International Division specialises in providing specialty insurance products and in developing Affinity Programmes for clients in Europe and other territories outside the U.S. and Canada. We take pride in understanding the unique requirements of each client’s business to develop bespoke insurance programmes, which generate additional income streams whilst protecting clients and their customers. We design and customise a broad portfolio of innovative insurance programmes that can minimise risk, generate insurance revenue and build customer loyalty. The coverage we provide is underwritten by Great American International Insurance DAC, which is rated A+ by Standard & Poor’s*. Great American International Division is comprised of: Great American International Insurance DAC was established in Great American International Insurance DAC Station House Dublin Road Malahide County Dublin, Ireland +353 1 845 4850 Great American Specialty & Affinity Limited 32 Queen Square Bristol, BS1 4ND UK +44 (0)117 929 9003 17 Square Eduard VII 75009 Paris France +33 1 53 43 90 59 Julian Bartlett Divisional Vice President +44 (0)117 929 9003 jbartlett@gaig.com Ireland to write commercial insurance throughout Europe. Our team has in-depth knowledge of the finance market and specialised underwriting skills to develop and support new insurance solutions and customised insurance programmes to meet the unique needs of the finance market in the UK and Europe. Great American Specialty & Affinity Limited acts as Great American International Insurance DAC’s General Insurance intermediary and administrator. We offer a range of insurance solutions and our aim is to develop a bespoke offering that’s right for each client, backed by the provision of best in class customer service through our multi-lingual call centre, our claims handling expertise and a flexibility in our IT systems. Part of Great American Specialty & Affinity Limited, Lease & Loan Insurance Services (LLISL) is a recognised leader in providing insurance products to the Finance & Leasing sector such as Equipment Insurance, POS Waiver programmes, GAP Insurance, Early Termination Insurance and Deposit Protection Insurance. *Standard & Poor’s rating affirmed 2 March 2016. gaiil.com / llisl.com Page 19 MERGERS & ACQUISITIONS LIABILITY MERGERS & ACQUISITIONS LIABILITY The Mergers & Acquisitions Liability division of Great American Insurance Group underwrites primary and excess Representations & Warranties, Tax Indemnity and Tax Credit insurance. Our Representations & Warranties appetite is for transactions where the target company is domiciled in the United States or Canada, and where U.S. or Canadian law applies. Our Tax appetite is for exposures under U.S. or Canadian law. We can offer a policy of up to $25 million in limits. Transactional risks outside of the United States are underwritten by Neon, a Lloyd’s of London syndicate and member of Great American Insurance Group. GAIG.com/Mergers Roy Reynolds Senior Vice President U.S. Practice Leader 420 Lexington Avenue Suite 2516 New York, NY 10170 212-885-1581 rreynolds@gaig.com Garry Gordon Vice President 420 Lexington Avenue Suite 2516 New York, NY 10170 212-885-1582 ggordon@gaig.com Page 20 OCEAN MARINE OCEAN MARINE The Ocean Marine Division offers insurance solutions for marine clients including traditional cargo, hull and liability coverages as well as pollution and complete packages combining marine property and casualty. The Division also offers Loss Prevention services for its customers. Main Office 65 Broadway, 20th Floor New York, NY 10006-2503 212-422-1063 fax Administration 65 Broadway, 20th Floor New York, NY 10006-2503 Mike Csorba Divisional President 212-510-0146 mcsorba@gaig.com Edward Wilmot Divisional Vice President 212-510-0135 ewilmot@gaig.com Cincinnati, OH Branch Office 301 E. Fourth St. Cincinnati, OH 45202-4201 513-412-4175 fax Patty Mulshine Divisional Assistant Vice President 513-287-8146 513-345-6461 fax pmulshine@gaig.com State: OH Loss Prevention Regional Office 65 Broadway, 20th Floor New York, NY 10006-2503 Underwriting Ocean Marine West Regional Office 1350 Treat Boulevard, Suite 300 Walnut Creek, CA 94597-7959 GreatAmericanOcean.com Cathy Hammer Divisional Vice President 925-988-2261 925-935-8636 fax crhammer@gaig.com States: CA, OR, WA, HI, AZ, NV, ID, UT, MT, WY, CO and NM Debra Savoie Underwriting Manager 860-298-2587 800-842-5945 fax dsavoie@gaig.com States: CT, MA, ME, NH, NY, RI, and VT Bang Sin 925-988-2289 Orange, CA Branch Office 750 The City Drive South, Ste 300 Orange, CA 92868-4969 Ocean Marine East Regional Office 1515 Woodfield Road, Suite 450 Schaumburg, IL 60173-4929 Seattle, WA Branch Office 701 Pike Street, 22 Room N2 Seattle, WA 98101 Travis Collins Master Business Developer 206-682-0126 206-682-0973 fax tmcollins@gaig.com State: ID, MT, OR and WA New York Metro Regional Office 65 Broadway, 20th Floor New York, NY 10006-2503 Carl Hees 212-510-0106 Divisional Senior Vice President chees@gaig.com Windsor, CT Branch Office One Waterside Crossing Windsor, CT 06095 John Gambino Divisional Vice President 212-510-0118 212-422-1077 fax jgambino@gaig.com Forrest (“Chip”) Downing Divisional Senior Vice President 847-330-6831 800-608-1573 fax cdowning@gaig.com Chicago, IL Branch Office 1515 Woodfield Road, Suite 450 Schaumburg, IL 60173-4929 Noah J. Kingston, CPCU, AMIM Divisional Vice President 847-330-6810 800-608-1573 fax njkingston@gaig.com States: IA, IL, IN, KS, KY, MI, MN, MO, NE, OH, WI and WV and some producers in LA (also see Houston Office) Lake Mary, FL Branch Office 200 Colonial Ctr Pkwy., Ste 340 Lake Mary, FL 32746 Rodney Matteson Divisional Assistant Vice President 407-444-0308 407-444-0301 fax rmatteson@gaig.com States: AL, DE, FL, GA, MD, MS, NC, SC, TN, VA and Washington, D.C. Page 21 OCEAN MARINE South Miami, FL Office 5900 SW 73rd Street, Suite 306 South Miami, FL 33143 Tim Van Hemert, Esq. Underwriting Manager 305-668-9071 305-666-8424 fax tvanhemert@gaig.com Houston, TX Branch Office 3200 Wilcrest, Suite 300 Houston, TX 77042 GreatAmericanOcean.com Steve Weber Master Business Developer 713-278-7237 Ext. 300 713-776-8251 fax sweber@gaig.com State: AR, LA, MS, OK and TX Ocean Marine West Regional Office 455 Market Street San Francisco, CA 94105 Claims Ocean Marine Division 65 Broadway, 20th Floor New York, NY 10006-2503 Page 22 PROFESSIONAL LIABILITY PROFESSIONAL LIABILITY Great American’s Professional Liability Division offers non-medical service providers protection from claims alleging an act, error or omission by the firm, its staff or contractors working on its behalf. We recognize every industry has its own unique needs. Let us create customized coverage solutions for your specific professional liability exposures. Experience the difference with Great American. When you do business with us, you have access to: • Superior product expertise • Streamlined claims process • Experienced team of marketing professionals • Competitive compensation Our Miscellaneous Professional Liability (MPL) product is a non-admitted product available nationwide. Sample classes of business include: •Arbitrators/Mediators •Excess Accountants •Advertising Agencies •Franchisors • Consultants • Third Party Administrators • Commercial Real Estate Firms/Property Managers • Staffing Firms Become Appointed Reina Gregorio Divisional President 646-681-4971 516-238-1772 mobile rgregorio@gaig.com Submit Business Please remit applications to: PLDSubmissions@gaig.com Maryland Office 9520 Berger Road Suite 212 Columbia, MD 21046 Design Professionals Liability David F. Blue, III Divisional Vice President 410-381-8040 443-401-3087 mobile dblue@gaig.com Joe Miller Divisional Assistant Vice President 410-381-8041 240-459-5392 mobile jsmiller2@gaig.com New York Office 1350 Broadway, Suite 1510 New York City, NY 10018 646-681-4970 main 212-695-1504 fax Miscellaneous E&O Sue Fiederowicz Operations Manager 646-681-4972 732-569-0799 mobile sfiederowicz@gaig.com Nelson Arache Divisional Assistant Vice President 646-681-4973 646-574-7649 mobile narache@gaig.com Steve Roeder Divisional Vice President 646-681-4974 646-574-7693 mobile sroeder@gaig.com GreatAmericanInsuranceGroup.com/PLD Pennsylvania Office 495 Thomas Jones Way, Suite 302 Exton, PA 19341 Program Business Stacy Hoffman Divisional Senior Vice President 484-873-2103 484-735-2691 shoffman@gaig.com Matt Ehmann Divisional Assistant Vice President 484-873-2117 484-735-2695 mehmann@gaig.com Phil Howard Divisional Assistant Vice President 484-873-2118 610-223-0512 phoward@gaig.com Page 23 PROPERTY & INLAND MARINE PROPERTY & INLAND MARINE Our Property and Inland Marine Division is interested in working with independent insurance agents and brokers to create specialized insurance solutions for clients with mono-line property and inland marine coverage needs. There are many risks that are too unique to be included in a package policy or where liability is not available in the standard market. Through our knowledgeable and experienced professionals located in regional offices throughout the United States and Canada, we customize coverage to fit each specific need, instead of forcing a one-size-fits-all policy. Besides our regional offices, we have created specialized teams to work with agents or dedicated units within agencies that concentrate on Residential Construction risks, Motor Truck Cargo risks and Excess Property coverage. Main Office 301 E. Fourth St., 21st Floor Cincinnati, OH 45202-4201 513-345-6473 800-945-2246 fax Southeast Ed Moran Divisional Senior Vice President 770-977-3529 Ext. 115 emoran@gaig.com Northeast Region Grace Thomas Divisional Senior Vice President 973-952-9725 gdthomas@gaig.com Dale Kelley Senior Corporate Vice President/ Divisional President 513-345-6465 dkelley@gaig.com Offices: Atlanta, Orlando, Mid-Atlantic, Montgomery Offices: Parsippany, Windsor, Syracuse Julie Kadnar Divisional Senior Vice President Product Management 513-287-8219 jkadnar@gaig.com Territory manager contact information can be found at GAIG.com/PIM. GAIG.com/PIM Central Region Cecil Wilson Divisional Senior Vice President 513-345-6450 cwilson@gaig.com Offices: Cincinnati, Chicago, Denver, Dallas, National Cargo, Tulsa West/Residential/Canada Robert Beyerle Divisional Senior Vice President 513-345-6499 rbeyerle@gaig.com Offices: Orange, Seattle, Residential Construction, Toronto P&IM Claims Josh Schaad Divisional Senior Vice President 513-333-6914 jschaad@gaig.com Page 24 PUBLIC SECTOR PUBLIC SECTOR Great American Insurance Group’s Public Sector Division understands that every risk has a unique story that defines your organization. We are committed to the public sector community and specialize in structuring creative solutions to align with your individual characteristics, values and goals. We offer coverage in the reinsurance and excess insurance markets through Pools, Trusts, Joint Powers Authorities, Reciprocals, Mutuals, Captives and Individual Risks in the public entity space. Who we serve Great American is committed to providing customized insurance programs for local, county and state governments, education organizations, and special service districts. Our targeted classes include: Scott Rohr President 804-370-0563 sarohr@gaig.com Andrew Kay Senior Vice President 804-263-3371 akay@gaig.com Carole Lofness Vice President, Claims 513-763-8656 clofness@gaig.com Casey Withers Vice President, Underwriting 770-321-8035 cwithers@gaig.com Claims publicsectorclaims@gaig.com • Public schools • Community Colleges •Municipalities • Counties • Special Service Districts Our solutions Our specialists will tailor our insurance and reinsurance products to meet your specific needs. • Casualty Coverage includes general liability, automobile liability, public officials, school board errors and omissions, buy-back abuse or molestation, and employee benefits, with capacity up to $20 million. • Buffer Worker’s Compensation coverage offering limits up to $2 million. • Property Coverage includes earthquake capacity up to $100 million, coverage for acts of terrorism, machinery and equipment breakdown (M&E), and auto physical damage that occurs as part of a property incident. • All coverages subject to a $100,000 minimum self-insured retention. GAIG.com/PublicSector Page 25 SINGAPORE SINGAPORE Great American Insurance Company, Singapore Branch offers an extensive list of insurance solutions to a wide variety of commercial customers. The Singapore Branch is dedicated to delivering an exceptional service to its customers, and its experienced team of underwriters will help to tailor a policy for their needs. Great American’s comprehensive portfolio of products provides an insurance solution to a broad array of industries including: • Marine Cargo • Marine Liability • Marine Hull • Workmen Compensation • General Liability • Professional and Executive Risks •Property • General Accident •Engineering •Motor • Personal Accident •Home What Sets Us Apart? Headquarters 3 Temasek Avenue #16-01 Centennial Tower Singapore 039190 +65 6804 6000 GAIC.com.sg Chee Keng Koon Chief Executive Officer chee.kengkoon@sg.gaig.com Vanessa Teo Chief Financial & Operating Officer vanessa.teo@sg.gaig.com Rosa Tan Director, Marine rosa.tan@sg.gaig.com Cynthia Lim Director, Property & Casualty and Technical cynthia.lim@sg.gaig.com Victor Sng Senior Manager, Claims victor.sng@sg.gaig.com Ian Lee Senior Manager, Risk Management & Compliance ian.lee@sg.gaig.com Eric Kwan Director, Distribution eric.kwan@sg.gaig.com • Our leading position in the retail and specialty markets. • Team of experienced and highly regarded individuals with strong underwriting discipline and expertise. • Keen focus on service standards, with an emphasis on claims services, and helping clients win and manage difficult accounts. • Ability to maximize local market opportunities through a flexible, efficient and scalable business model. • Wide distribution channels with associates and business partners in key regional markets. GAIC.com.sg Page 26 SPECIALTY E&S SPECIALTY E&S Primary Products Liability and Excess Casualty Coverage Great American’s Specialty E&S Division is an excess and surplus lines operation, supporting wholesale brokers and program managers Main Office 301 E. Fourth St., 20th Floor Cincinnati, OH 45202-4201 513-579-6300 513-412-8435 fax located throughout the United States. We specialize in the placement of unusual risks or those that exceed the capacity of standard carriers. Our underwriters are experts in analyzing, pricing and tailoring unique insurance coverage solutions on a non-admitted basis for a wide range of markets, particularly consumer and industrial products, new ventures and start-ups. Your customers gain access to a wide range of coverage options to choose from, including our Worldwide Coverage, Specialty Plus and Products Withdrawal Expense Endorsements. Product Recall Insurance Great American’s Specialty E&S Division also offers a standalone Product Recall solution for manufacturers, processors, co-packers, distributors, importers and exporters, whether Consumable Products, Consumer Goods or Component Parts. With a very broad appetite and expertise in the field, we provide comprehensive coverage, balance sheet and brand name protection for both first time and longtime buyers. Our policy includes not only Product Recall Insurance, but also Crisis Consulting Services to assist with effective pre-incident loss prevention and a well-planned and implemented post-incident response. With the rising trend in Product Recalls, now is the time to offer this valuable protection to your customers. We Get It Done No matter how complex or difficult the coverage, our experienced underwriters work closely with you to develop a custom-made solution. Our products are offered under surplus lines insurance, so we’re able Mark R. Lonneman, CPCU Divisional President 513-333-6903 513-324-4989 mobile mlonneman@gaig.com Individual Risk Brian R. Sloan, CPCU, AU, AIM, AIS Divisional Senior Vice President 513-369-3608 513-325-6750 mobile bsloan@gaig.com Programs Carolyn Miller, ASLI Divisional Senior Vice President 513-333-6936 513-706-3116 mobile cjmiller@gaig.com Product Recall Barbara Randall Divisional Vice President 215-647-3171 267-374-0322 mobile brandall@gaig.com Claims Brian DeSoto, JD, CPCU, AIC Divisional Senior Vice President E&SClaims@gaig.com to move decisively and respond rapidly to help you best serve your client’s needs. Our specialized expertise in E&S coverage offers a significant competitive advantage when you need it most. GAIG.com/Specialty-E-S Page 27 SPECIALTY E&S Call Great American’s Specialty E&S Division for all your products-driven accounts, including: • Automotive parts • Clothing and apparel • Cosmetics, skin and hair care products • Electrical equipment • Exercise equipment •Furniture • Heating equipment • Chemicals, primarily household and/or “green” products • Importers and distributors • Machinery and equipment, parts and accessories •Manufacturing • Metal goods • New ventures • Medical products, non-invasive • Plastic/rubber goods • Sporting goods and outdoor products • Start-up operations •Toys For your Umbrella/Excess Programs, including: • Risk Purchasing Groups • Master Policies • Specialty Umbrella/Excess Books For your Product Recall accounts, including: • Products-driven accounts • Consumable Products • Component Parts • Consumer Goods Underwriting Officers for E&S Programs Carolyn Miller, ASLI Divisional Senior Vice President 513-333-6936 513-706-3116 mobile cjmiller@gaig.com Barb Bartson, CPCU Divisional Vice President 513-412-4268 513-703-2748 mobile bbartson@gaig.com Underwriting Personnel for E&S Programs Brett Dailey, CPCU Senior Production Underwriter 513-763-7229 859-462-6854 mobile bdailey@gaig.com Hope Lysaght Production Underwriter 513-369-5089 859-653-2318 mobile hlysaght@gaig.com Mark Lonneman, Jr. Production Underwriting Specialist 513-412-4203 513-535-5358 mobile mrlonneman@gaig.com Julie Roberts, CPCU, ASLI, ARM Production Underwriting Specialist 513-763-7222 513-295-4904 mobile jlroberts@gaig.com Underwriting Officer for Product Recall Underwriting Personnel for Product Recall Barbara Randall Divisional Vice President 215-647-3171 267-374-0322 mobile brandall@gaig.com Kyle Enderle, ASLI, CPCU Senior Production Underwriter 513-579-6318 860-942-3852 mobile kenderle@gaig.com GAIG.com/Specialty-E-S Brian Sunderman, CPCU Senior Production Underwriter 513-287-8208 513-265-1383 mobile bsunderman@gaig.com Claims Brian DeSoto, JD, CPCU, AIC Divisional Senior Vice President E&SClaims@gaig.com Page 28 SPECIALTY E&S Underwriting Officers for Individual Risk Brian R. Sloan, CPCU, AU, AIM, AIS Divisional Senior Vice President 513-333-3608 513-325-6750 mobile bsloan@gaig.com Lisa Collins, CPCU Divisional Assistant Vice President 513-412-4649 513-265-9823 mobile lcollins@gaig.com Guy Harris Divisional Assistant Vice President 513-763-7207 513-309-3736 mobile gvharris@gaig.com Kimberly Collins, ASLI Divisional Vice President 513-421-4779 513-309-4181 mobile kacollins@gaig.com Thomas F. Daley Divisional Vice President 513-579-6331 513-262-5752 mobile tdaley@gaig.com Van Spanos, ASLI, AIS Divisional Vice President 513-579-6327 513-315-1868 mobile vspanos@gaig.com Underwriting Personnel for Individual Risk David Archiable Production Underwriting Specialist 513-579-6315 513-708-8605 mobile darchiable@gaig.com Kelly Greene Production Underwriter 513-333-6956 513-484-0006 mobile klgreene@gaig.com Whitney Rolf Production Underwriter 513-412-1008 859-801-1340 mobile wrolf@gaig.com Tirzah Bartley Production Underwriter 513-412-4269 513-814-1622 mobile tbartley@gaig.com Jon Grimsley, ASLI, AU Senior Production Underwriter 513-579-6308 513-835-6093 mobile jgrimsley@gaig.com Katie Stautberg Production Underwriting Specialist 513-763-7220 513-309-7109 mobile kstautberg@gaig.com Chris Boesing Senior Production Underwriter 513-579-6303 513-484-0199 mobile cboesing@gaig.com Rodney L. Hoffman Production Underwriting Specialist 513-763-7210 513-309-7532 mobile rlhoffman@gaig.com Austin Stolly Production Underwriter 513-333-6504 419-979-9490 mobile astolly@gaig.com Ryan Curran Production Underwriter 513-579-6312 513-502-2428 mobile rcurran2@gaig.com Jimmy Hollenbeck Production Underwriter 513-579-6324 513-919-8259 mobile jmhollenbeck@gaig.com Timothy Tepe Production Underwriter 513-763-7227 513-535-3289 mobile ttepe@gaig.com Rob Dettmer Senior Production Underwriter 513-763-7221 513-208-5750 mobile rdettmer@gaig.com Matt Madar Product Analyst 513-412-1769 mmadar@gaig.com Ryan Tomlinson Production Underwriter 513-412-4288 513-405-1023 mobile ttomlinson@gaig.com John Doherty Production Underwriter 513-412-4236 859-640-9710 mobile jgdoherty@gaig.com Amy Finnegan, CIC, CISR Production Underwriter 513-412-4204 513-646-4624 mobile ahfinnegan@gaig.com Ashley Moffatt, CPCU, AIC, ASLI Senior Production Underwriter 513-357-3215 513-835-6065 mobile amoffatt@gaig.com Matthew Parkhurst Production Underwriting Specialist 513-579-6313 513-255-7874 mobile mparkhurst@gaig.com Jeff Verhoeven Production Underwriter 513-333-6526 jverhoeven@gaig.com Jeff Witzgall Production Underwriter 513-412-4060 859-512-7209 mobile jdwitzgall@gaig.com Jason Rockel Production Underwriter 513-412-4295 513-355-4878 mobile jrockel@gaig.com Page 29 SPECIALTY EQUIPMENT SERVICES SPECIALTY EQUIPMENT SERVICES The Specialty Equipment Services Division is focused on easing the burden of risk for our key customer segments. Whether it’s financial institutions, public or private academia, healthcare facilities, or global corporations, we have unique solutions to help manage risk, lessen the administrative load and reduce overall expense. Our focused business lines are: Equipment Finance Solutions provides products and services to manage risk, create revenue opportunities, and ensure customer satisfaction for our clients in the equipment finance industry. Multiple products are customized and bundled with unique systems and flexible options to help organizations streamline processes and achieve greater efficiencies. Our focus on service makes it easy for clients to differentiate and grow their business through customer loyalty and niche-market solutions. Physical damage and liability insurance for equipment, property insurance for commercial titled vehicles and equipment residual value insurance are our hallmarks. Main Office 301 E. Fourth St., 21st Floor Cincinnati, OH 45202 866-676-5677 toll-free 425-649-6084 claims 513-763-8332 fax EFSquestion@gaig.com Field Office 15325 SE 30th Place, Suite 100 Bellevue, WA 98007 425-562-9377 425-649-5916 fax Vic Villegas Divisional Sr. Vice President vvillegas@gaig.com 513-763-8327 513-763-8332 fax Equipment Finance Solutions Ken Schneider Divisional Vice President kwschneider@gaig.com 513-763-7091 513-763-8332 fax Benefits include: • Web-based system for easy beginning-to-end insurance coverage enrollment and ongoing account management at the client’s convenience • Full-service program that provides insurance tracking and placement, reducing administrative costs and conserving internal resources • Residual value insurance that enables accounting compliance for revenue recognition • Coverages, rates, and structures that are customized to meet clients’ needs based on asset type, transaction size or distribution source GreatAmericanEFS.com Page 30 SPECIALTY EQUIPMENT SERVICES Equipment Management Solutions helps organizations reduce equipment maintenance costs while also ensuring their equipment is properly maintained and serviced. Typically, organizations have multiple maintenance contracts and extended warranties on their equipment. These agreements must be monitored, managed and maintained. The EMS maintenance program consolidates these agreements into one comprehensive multi-vendor service agreement. Benefits include: • Immediate reduction in maintenance costs • A fixed maintenance budget • Service providers of choice; original equipment manufacturers or independent service organizations to increase savings even more • Reimbursement for maintenance performed by an organization’s in-house technical staff • Access to complete service histories, enabling fact-based decisions regarding future equipment needs Debt Protection Solutions provides lenders and small business Chris Wright Senior Claim Manager cwright@gaig.com 425-649-6084 888-719-4793 fax Tom Allen AVP of Operations tallen@gaig.com 425-649-5903 888-810-0906 fax Equipment Management Solutions Lou Atwell Director of Sales latwell@gaig.com 513-240-9120 513-369-7469 fax Chris Niehaus Claim Manager cniehaus@gaig.com 513-763-6190 866-218-3228 fax borrowers with protection against the risk of loan default resulting from the death or disability of a business owner. Our BizDPTM offerings utilize new-to-market debt cancelation and credit-related risk transfer solutions and strategies to help eliminate this risk for both parties. Benefits include: • Peace of mind protection for small business owners against lifeand business-altering events • Turnkey administration allowing for effective program implementation and ongoing management by the lender • Balance sheet protection for the lender • New income opportunity for the lender GreatAmericanEMS.com Page 31 SPECIALTY HUMAN SERVICES SPECIALTY HUMAN SERVICES Specialty Human Services manages Great American’s insurance program for social service agencies and non-profit organizations. The division has been serving the needs of agents active in the human and social services niche since 1980. The division’s Claims, Loss Prevention, Marketing and Underwriting personnel work hand-in-hand with contracted retail agencies to serve nearly 9,000 social service organizations and non-profit agencies in most states. At the foundation of Specialty Human Services program is a desire to provide its producer partners with the products, services, tools and compensation to successfully prosper in the world of the non-profit. Agents have come to rely on Great American’s insurance program for social service agencies & non-profit organizations for exemplary customer service, expanded program eligibility, innovative product portfolio and comprehensive beyond-the-policy insured and agency services, such as dedicated claims, loss prevention, training, marketing and sales management. Branch Offices Cincinnati 301 E. Fourth St., 23rd Floor Cincinnati, OH 45202-4201 800-722-3260 Doug Svenkerud Divisional Senior Vice President, Claims dsvenkerud@gaig.com 800-722-3260 Chicago Branch 300 S Wacker Drive, Ste 1200 Chicago, IL 60606 800-542-4245 Phil Shirk Divisional Vice President, Products pshirk@gaig.com 800-722-3260 SHS Contacts Home Office Mike Liguzinski Divisional President mliguzinski@gaig.com 800-722-3260 Casey Connor Divisional Vice President, Marketing cconnor@gaig.com 800-722-3260 Barry Leahy Divisional Vice President Eastern Region bleahy@gaig.com 312-385-4281 Carrie Little Divisional Vice President, Underwriting clittle@gaig.com 513-287-8114 Kevin Duke Divisional Vice President Western Region knduke@gaig.com 513-333-2219 Submit new business to: SpecialtyHumanServices.com. Report claims online: SpecialtyHumanServicesClaims.com; by phone: 888-317-4828. Loss Prevention Hotline: 800-720-1354 SpecialtyHumanServices.com Page 32 STRATEGIC COMP STRATEGIC COMP At Strategic Comp we believe that workers’ compensation is a controllable cost. Since 1992 we have successfully worked with thousands of clients to dramatically reduce both losses and workers’ compensation expenses. Our Strategy Strategic Comp provides the resources and expertise needed to keep claims low, and uses a unique financial pricing structure that can yield immediate results and savings. A dedicated team will implement a tailor-made program, combining effective loss control strategies and intensive claims Main Office 3131 N I-10 Service Rd, E Ste 300 Metairie, LA 70002 800-467-7725 770-225-3581 fax Ed Grothaus Marketing Director 770-325-3004 859-445-7547 mobile egrothaus@strategiccomp.com Karen F. Wise, CIC Marketing Director 770-325-3019 706-570-7464 mobile kwise@strategiccomp.com management. • Division of Great American Insurance (A.M. Best A: XIV) • Loss control strategies that work • A positive impact to the bottom line • Exceptional field-based claims adjusting with low case loads • A financial structure that rewards good experience At Strategic Comp we seek to provide a long-term solution to your workers’ compensation needs. For more information please visit us at www.strategiccomp.com. StrategicComp.com Page 33 TRADE CREDIT & POLITICAL RISK TRADE CREDIT & POLITICAL RISK FCIA Management Company, Inc. is a wholly owned subsidiary of Great American Insurance Company. FCIA underwrites and services the trade credit and political risk insurance policies of Great American Insurance Company. Products for Companies FCIA’s Trade Credit Insurance policies protect companies against the risk of nonpayment on their accounts receivable whether caused by commercial or political risk events. Policies insure any combination of domestic and international sales of goods and services. Coverage is available on buyers in the United States and worldwide. Products for Financial Institutions FCIA’s Trade Credit Insurance policies protect financial institutions from nonpayment on trade finance and supply chain loans, as well as on loans secured by trade accounts receivable that are purchased or financed by the lender. Political Risk Products Operating in foreign countries, especially in emerging markets, can expose multinational companies to additional risks related to unpredictable foreign government acts or political events. FCIA offers an array of political risks coverage that can help protect investment in foreign countries. Coverages include named perils such as Confiscation, Expropriation and Nationalization. FCIA.com 125 Park Avenue, 14th Floor New York, NY 10017 212-885-1500 212-885-1535 fax www.fcia.com Philip Lally President 212-885-1505 plally@fcia.com Chief Underwriting Officer Kenneth Cavanagh Senior Vice President 212-885-1507 kcavanagh@fcia.com General Counsel & Claims Michael Mulvey Vice President 212-885-1525 mmulvey@fcia.com Business Development Nasrin Nourizadeh Vice President 212-885-1502 nnourizadeh@fcia.com Country Risk Analysis Byron Shoulton Vice President 212-885-1512 bshoulton@fcia.com Page 34 TRUCKING TRUCKING Great American Insurance Group’s Trucking Division knows Trucking. When it comes to the Owner-Operator and Motor Carrier business, there’s a lot on the line. You need an insurance company that understands the ins and outs of the Trucking industry. One that consistently provides products and services designed with the Drivers’ needs in mind. With over 20 years of experience, our Trucking Division is the #1 writer of leased-on Class 8 Owner-Operators on the road today. Great American’s Trucking Division takes care of the OwnerOperator better than anyone! The catalog of products and services designed to protect drivers, their trucks and families consist of: • Physical Damage which includes our signature Rig Ready® program designed to get drivers back on the road an average of five days sooner!* • Physical Damage TruXpro® endorsement to expand coverage to include: o Diminishing and Single Deductible o Downtime/Rental Reimbursement o Personal Effects o Electronic Equipment o Tarps, Chains and Binders • Non-Trucking Liability • Occupational Accident and Contingent Liability with supporting Workers’ Compensation The bottom line is… • We are dedicated to your Owner-Operators and Motor Carriers and we provide the best driver experience • We protect the drivers and the trucks with quality products and services designed with their business needs in mind • We simplify your life by providing you, our agents, with easy administration of our program and elimination of hassles Please contact our sales team to learn more: Tony Havel Business Developer 513-333-6506 734-735-1007 mobile ahavel@gaic.com Elliott R. Self Senior Business Developer 513-333-6596 253-632-7474 mobile eself@GAIG.com *Based on a 2013 internal study comparing Rig Ready turnaround times to non-program claims. GreatAmericanTrucker.com Page 35 UNEMPLOYMENT RISK SOLUTIONS UNEMPLOYMENT RISK SOLUTIONS Individual Supplemental Involuntary Unemployment Insurance Great American offers supplemental unemployment insurance programs that help individuals maintain financial stability in the event of involuntary job loss. In the United States: IncomeAssure® is an exclusive U.S. program that protects individuals against involuntary unemployment. This program, in conjunction with state unemployment compensation, replaces 50% of the insured’s former salary. Main Office 301 E. Fourth St., Suite 2400 Cincinnati, OH 45202-4201 Dave Ferron Product Management Director and Nonprofit Unemployment Product Management 513-763-8313 dferron@gaig.com IncomeAssure or SalaryGuard Product Management Lyle Clem Senior Product Specialist 513-763-8591 lclem2@gaig.com Clients may visit IncomeAssure.comfor more information or to apply. In Canada: SalaryGuard® is an exclusive Canadian program that protects individuals against involuntary unemployment. This program, in conjunction with regular Canadian Employment Insurance, replaces 55% of insured’s former salary. Clients may visit SalaryGuard.cafor more information or to apply. Nonprofit Unemployment Risk Management Programs U.S. federal law allows 501(c)(3) nonprofit employers to opt out of paying unemployment taxes into its state unemployment insurance pool. Instead, these employers can reimburse their state for any unemployment benefits they may incur. For many nonprofit organizations, this yields annual cost savings in excess of 30% when handled with appropriate risk management services. In conjunction with the 501(c) Agencies Trust and 501(c) Services, our nonprofit unemployment administration and risk management solutions are tailored to meet the needs of the employer. Clients may visit 501(c) Agencies Trust at 501ctrust.org for more information or to receive a program cost indication or quote. GAIG.com/URS Page 36 AMERICAN EMPIRE GROUP AMERICAN EMPIRE GROUP American Empire Surplus Lines Insurance Company (AESLIC) has consistently been one of the most profitable and innovative excess and surplus lines writers in the country. AESLIC provides an excess and surplus facility for brokerage firms that do business on a wholesale basis. American Empire Insurance Company (AEIC) Offers Primary Casualty and Property program coverages. American Empire Underwriters, Inc. acts as a producing managing general agency for the American Empire Surplus Lines Insurance Company. It writes umbrella, excess umbrella, general liability and following form excess business through both wholesalers and retailers. 301 E. Fourth St., 25th Floor PO Box 5370 Cincinnati, OH 45202 513-369-3000 513-412-7800 fax Dave Blumberg Senior Vice President, Claims 513-369-3024 513-369-3062 fax dblumberg@gaig.com 3200 Wilcrest, Suite 300 Houston, TX 77042 713-771-9800, Ext. 2022 800-333-5785 713-776-8251 fax T. Matthew Held Senior Vice President & Treasurer 513-369-3040 mheld@gaig.com Frederick J. Woebse, CPCU President & Chief Operating Officer 513-369-3794 513-412-7800 fax fwoebse@gaig.com AESLIC.com American Empire Underwriters, Inc. Tracy Cox President 713-771-9800 txcox@gaig.com Ken Nieberding Senior Vice President Underwriting & Business Development 513-763-8460 knieberding@gaig.com Page 37 EL AGUILA EL AGUILA Headquartered in Mexico City, El Aguila is Great American oldest international operation, well regarded for its industry expertise and outstanding customer service. Since 1994, it has been an insurance leader offering specialized, multi-channel auto insurance in the Mexican marketplace. El Aguila auto insurance products are designed for private vehicle owners, typically over 25 years of age and / or operators of family vehicles. Juan P. Riveroll, President of El Aguila, attributes the company’s success to its strong underwriting and pricing values. “While most of our products come standard in this market, we offer specialized products that potentially lower deductibles for our insureds Juan Riveroll Divisional President Av. Insurgentes Sur #1106, Piso 1, Col. Tlacoquemecatl Mexico City, D.F, Mexico, 03200 +011 52-55-5488-8882 +011 52-55-5431-1550 mobile jriveroll@elaguila.com.mx Enrique Morales Vice President Av. Insurgentes Sur #1106, Piso 1, Col. Tlacoquemecatl Mexico City, D.F., Mexico, 03720 +011 52-55-5488-8881 emorales@elguila.com.mx compared with certain products offered by our competitors.” For example, El Aguila’s “Coverage 100” product lowers deductibles for collision and theft incidents to 3% against their competitors’ rates of 5% and 10%. In cases of total loss, an additional $700 is added to the overall value of the vehicle. Free replacement car and uninsured motorist coverages are also significant competitive advantages in a Market where 3 out of 4 vehicles are not insured. This approach mirrors Great American’s pricing and underwriting operating values which translates into taking products to market that are attractive and priced correctly. Although pricing and underwriting are top priorities for Juan and his team, excellent customer service (another Great American value) is always top of mind for every employee. The Company’s name –El Aguila—whose English translation means “The Eagle,” serves as a great marketing tool for the company. “The name serves as an asset for commercial and marketing purposes. In fact, eagles are the national emblem of both Mexico and the United States, so it’s simple for people to remember.” El Aguila at a glance • 100% owned subsidiary of Great American Insurance • Founded in 1994 • Headquartered in Mexico City with offices in Monterrey, Guadalajara and Puebla. • 180 employees ElAguila.com.mx/cotiza.asp Page 38 MID-CONTINENT GROUP MID-CONTINENT GROUP Mid-Continent Group, based in Tulsa, OK, specializes in commercial casualty coverages with an emphasis on general liability for the construction, oil/gas and difficult-to-place industries. It also provides a wide array of inland marine, surety, commercial automobile and umbrella products. Mid-Continent has expanded its offerings to include general liability coverage on a non-admitted basis either direct with the company or through its internal Agency. Group members include Mid-Continent Casualty Company, Mid-Continent Assurance Company, Oklahoma Surety Company and Mid-Continent Excess and Surplus Insurance Company. Main Office 1437 South Boulder, Suite 200 Tulsa, OK 74119-3693 P.O. Box 1409 Tulsa, OK 74101-1409 918-587-7221 800-722-4994 Business Unit Leader Jim Davis President, COO 800-265-7482 jsdavis@mcg-ins.com Claims Kirby Pancoast Senior Vice President 800-722-4994 kpancoast@mcg-ins.com MCG-Ins.com Financial Gregg Jones Senior Vice President 800-538-4517 gjones@mcg-ins.com Information Technology Bob Martin Vice President, CIO 800-722-4994 rdmartin@mcg-ins.com Surety Todd Bazata Vice President 888-918-7717 tbazata@mcg-ins.com Underwriting/Marketing John Gant Vice President 800-615-8586 jgant@mcg-ins.com Human Resources Rick Simpson Vice President 800-722-4994 rsimpson@mcg-ins.com Page 39 NATIONAL INTERSTATE NATIONAL INTERSTATE National Interstate Insurance Company specializes in providing insurance and insurance related services for the following: • Recreation Vehicles •Motorcoaches • School Buses • Moving and Storage Trucking • Public Transit Systems •Limousines • Local to Intermediate Range Trucking Companies • Energy Haulers • Waste Operations • General Commercial Insurance (HI only) We deliver these products in a cost-effective manner and at a level of excellence that fosters the continued loyalty of our customers. To accomplish these objectives, we employ a team of professionals who command the technical aspects of our business and share a common passion to consistently deliver superior customer service. The National Interstate public transportation insurance program is available to qualifying brokers in all states and the District of Columbia. Truck, general commercial insurance in Hawaii and recreation vehicle insurance is marketed through a limited number of specialty agents. Main Office 3250 Interstate Drive Richfield, OH 44286-9000 330-659-8900 800-929-1500 330-659-8901 fax David Michelson President & Chief Executive Officer dave.michelson@natl.com Anthony Mercurio Executive Vice President & Chief Operating Officer tony.mercurio@natl.com Gary Monda Vice President & Chief Investment Officer gary.monda@natl.com Chris Mikolay Assistant Vice President, National Accounts chris.mikolay@natl.com Dale Willis Assistant Vice President, Personal Lines dale.willis@natl.com Ray Wise President, Vanliner Insurance Co. ray.wise@vanliner.com James Parks Vice President & Chief Underwriting Officer Passenger Transportation jim.parks@natl.com Terry Phillips Senior Vice President terry.phillips@natl.com George Skuggen Vice President, Truck Transportation george.skuggen@natl.com Julie McGraw Vice President & Chief Financial Officer julie.mcgraw@natl.com Shawn Los Assistant Vice President, Specialty Transportation shawn.los@natl.com Natl.com John Woods Vice President, General Manager, Hawaii Operations john.woods@natl.com Hawaii Office Kapolei Building 1001 Kamokila Blvd., Suite 201 Kapolei, HI 96707-2091 808-536-3366 800-316-9167 808-536-3332 fax Page 40 NEON NEON Neon may be the newest name in underwriting but we are backed by one of America’s largest financial groups. Our CEO, Martin London, United Kingdom 20 Gracechurch St London, EC3V 0BG +44 (0)207-488-7700 Reith, has over 30 years’ experience in underwriting, management and leadership roles. Neon operates in the specialist Lloyd’s market, working with brokers and businesses to ensure risks in more than 140 countries. This new brand signifies a fresh start, a new era in underwriting and our commitment to build a fresh trajectory for this business. Derived from the Greek word for ‘new’, Neon represents the future of specialist insurance and our pledge to provide our clients with innovative risk solutions. Our disciplined underwriting capabilities and extraordinary service ensure flexible results for our demanding clients across the globe. Our relationships are built on trust and we proactively engage with our clients in order to provide dynamic services and tailored products. Neon is a proud member of Great American Insurance Group. Neon underwrites the following classes of business on a direct and reinsurance basis: • Accident & Health • Bloodstock & Livestock •Cargo • Financial Lines • Marine & Energy Liability • Marine Hull & War • Mergers & Acquisitions Liability • Political Risks & Trade Credit • Professional Indemnity • Terrorism & Political Violence neonuw.com Page 41 REPUBLIC INDEMNITY REPUBLIC INDEMNITY Workers’ compensation laws are often complex, and can vary widely from state to state. If the business operates in several states, it can get even more confusing. That’s why it’s so important to choose a carrier that specializes in this critical coverage that benefits both employees and employers. Republic Indemnity is an affiliate of Great American Insurance that has been helping small and mid-size businesses in the western U.S. manage their Workers’ Compensation costs since 1945. Our underwriting, claims and loss control staff works closely with employers and producers in crafting cost-minimizing solutions. Workers’ compensation is our only business, and our expertise can help both you and your clients develop profitable solutions. Main Office 15821 Ventura Boulevard, Suite 370 Encino, CA 91436-2936 818-990-9860 818-986-6559 fax San Francisco Division PO Box 7878 San Francisco, CA 94120 415-981-3200 415-981-1087 fax Southern California Division 15821 Ventura Boulevard, Suite 370 Encino, CA 91436-2936 818-990-9860 818-986-6559 fax San Diego Office 4995 Murphy Canyon Rd, Suite 401 San Diego, CA 92123 858-292-7002 858-292-4816 fax Western Division 10300 SW Greenburg Rd, Suite 480 Portland, OR 97223 503-293-5735 503-293-5737 fax Home Office Allen Goodwin President algoodwin@ri-net.com Reggie Fradkin Senior Vice President, Underwriting reggief@ri-net.com RepublicIndemnity.com Page 42 REPUBLIC INDEMNITY David Mitchell Senior Vice President, Claims davem@ri-net.com Craig Borstelmann Senior Vice President, Chief Financial Officer & Treasurer cborstelmann@ri-net.com Rao Tadepalli Senior Vice President, Chief Information Officer raot@ri-net.com Northern California Division Sean Pepper Vice President, Divisional Manager spepper@ri-net.com Janet Miller Vice President, Claims janetm@ri-net.com Marcie Wolford Vice President, Underwriting marciew@ri-net.com Tami Galt Loss Prevention 415-954-3476 tamarag@ti-net.com Southern California Division Regina O’Connell Vice President, Divisional Manager reginao@ri-net.com Rhonda Cooper Vice President, Claims rhondac@ri-net.com Anne Bordwell Assistant Vice President, Underwriting abordwell@ri-net.com RepublicIndemnity.com Janet Norton Assistant Vice President, Underwriting rhondac@ri-net.com Dennis McTeer Assistant Vice President Loss Prevention 818-382-1042 dennismc@ri-net.com San Diego Division Cheryl Richardson Vice President, Claims cherylr@ri-net.com Rita Steichen Underwriting ritast@ri-net.com Western Division Michael Menacho Vice President michaelm@ri-net.com Portland Office 10300 SW Greenburg Road, Suite 480 Portland, OR 97223 503-293-5735 503-293-5737 fax Michael Menacho Vice President michaelm@ri-net.com States: AK, MT, ID, OR and UT Las Vegas Office 170 S. Green Valley Parkway, Suite 270 Henderson, NV 89012 702-798-0832 702-614-1140 fax Sharon Odell Underwriting sharonwl@ri-net.com Phoenix Office 4722 N 24th Street, Suite 480 Phoenix, AZ 85016 602-912-9505 602-912-9685 fax Jan Smith Underwriting Technician jans@ri-net.com States: AZ, CO, KS and NV Freda Bodea Underwriting fredab@ri-net.com States: AZ, CO, KS and NV Dave Pettycrew Marketing Director davidp@ri-net.com States: AZ, CO, KS and NV Page 43 SUMMIT SUMMIT Summit provides workers’ compensation services to businesses in Alabama, Arkansas, Florida, Georgia, Indiana, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee and Texas. Summit is based in Lakeland, Florida, and has offices in Baton Rouge, Louisiana, and Gainesville, Georgia. Summit has built a solid reputation in the insurance industry by providing outstanding programs to thousands of employers throughout the southeastern United States. Our family of carriers provides a variety of options to fit the workers’ compensation needs of many types of businesses. Each is managed by Summit and is supported by our extensive resources. Our Companies Summit manages the day-to-day operations of five workers’ compensation insurance carriers. • Bridgefield Casualty Insurance Company, rated A (Excellent) by A.M. Best Company A Summit affiliate. Coverage available in Alabama, Arkansas, Florida, Georgia, Indiana, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee and Texas. • Bridgefield Employers Insurance Company, rated A (Excellent) by A.M. Best Company A Summit affiliate. Coverage available in Alabama, Arkansas, Home Office Mike Arnold Vice President, Sales & Marketing 800-282-7648 863-665-6060 Underwriting 800-611-2667 toll-free fax Southeast Region Office James Wood Regional Vice President 800-971-2667 678-450-5825 Underwriting 877-288-9774 toll-free fax Southwest Region Office Hank Chiles Regional Vice President 800-421-2944 225-926-3264 Underwriting 866-256-8389 toll-free fax Become Appointed Visit www.summitholdings.com, and click on About Summit. Then click on Become a Summit Agent and fill out the form. Customer Service for all states 800-282-7648 or 863-665-6060 Florida, Georgia, Indiana, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee and Texas. • BusinessFirst Insurance Company A stock insurance company managed by Summit. Coverage available in Florida, Georgia, Kentucky, North Carolina, South Carolina and Tennessee. BusinessFirst Insurance Company and affiliate RetailFirst Insurance Company make up RetailFirst Insurance Group, which is rated B++ (Good) by A.M. Best Company. • RetailFirst Insurance Company (formerly the Florida Retail Federation Self Insurers Fund) A stock insurance company managed by Summit. Coverage available in Florida. RetailFirst Insurance Company and affiliate BusinessFirst Insurance Company make up RetailFirst Insurance Group, which is rated B++ (Good) by A.M. Best Company. • Retailers Casualty Insurance Company, rated A- (Excellent) by A.M. Best Company A stock insurance company managed by Summit. Coverage available in Arkansas, Louisiana, Mississippi and Texas. To learn more visit our website at www.summitholdings.com. summitholdings.com Page 44 SUMMIT Our Services Loss prevention and safety resources Loss prevention field representatives consult directly with employers to evaluate management practices and workplace safety. Services include workplace hazard assessment, safety training, and assistance with developing safety programs and understanding applicable regulations. Claims management Summit’s innovative claims management services feature specialized fraud and cost containment units, onstaff nurse case managers and medical directors, and 24-hour claims reporting. Back2work® Summit’s return-to-work program gives employers the tools they need to set up structured, manageable programs to help their injured workers get back on the job quickly and safely. On-site consultations by Summit’s Back2work coordinators are also available upon request. Provider network Summit’s proprietary provider network consists of a group of highly qualified medical providers, facilities and ancillary service providers that are accustomed to handling workers’ compensation claims. Summit maintains contracted rates with network providers, which helps control claim costs. Third party administration services Summit provides workers’ compensation insurance services on a contractual basis for self-insured corporations and municipalities, which include claims management and loss prevention services. summitholdings.com Page 45 CLAIMS DATA WAREHOUSE The Claims Data Warehouse is an exclusive service for the customers of the Specialty Division of the Great American Insurance Group. This secure site is an excellent tool for obtaining up to date loss information and performing risk analysis. Customers can view detailed claim information such as claim number, reserves and payment amounts. This information can be summarized to provide trending reports and graphs. The data is updated frequently to provide you with the most recent claim information. To learn more about the Great American Insurance Group’s Claims Data Warehouse or one of our other claims services, please contact your Great American Insurance Agent, or your local Great American Insurance representative. You may also call 800-605-6713. DRUG-FREE WORKPLACE PROGRAM Specialty Insurance Operations is proud to offer our Department of Transportation (DOT)-based and basic DrugFree Workplace Programs (DFWP) to our insurance customers. Great American has developed a comprehensive DFWP that complies with all DOT drug and alcohol testing regulations. In conjunction with the DFWP, if applicable in your state, you may be eligible to receive a 5% discount on your commercial auto or workers’ compensation premium. These savings could offset costs incurred for drug screening your employees. You can find out more about this program, or request a free copy of the publication, A GUIDE TO CREATING A DRUG-FREE WORKPLACE by contacting the Great American Drug-Free Workplace Coordinator at 800-523-3397. https://AgentReports.afglink.com Page 46 MyBilling MyBilling provides a Producer with easy access to their direct and agency bill information, copies of all output, downloadable statements and detail of your Insureds policy level billing information. There are search and filter options available to obtain current customer information. MyBilling also provides Producers complimentary electronic payment options for Agency Bill Statements (MyBilling-GreatPay) and Direct Bill down payments (Agent Down payment). Available for Producers writing Specialty Insurance except for the following divisions: Crop, Great American Custom, Financial Institution Services, Specialty Equipment Services, Specialty Auto Services Trade Credit and Political Risk, Executive, Professional Liability. To sign up for web access, click on the “Register as a New User?” link and follow the easy instructions in our self registration process. For questions regarding MyBilling access, please contact Specialty Accounting at 800-847-4357 or email mybillingaccess@gaig.com Visit the MyBilling Website. https://mybilling.gaic.com https://MyBilling.gaic.com Page 47 LOSS PREVENTION LOSS PREVENTION Thank you for your interest in Specialty Loss Prevention. We provide a wide range of services to Great American insured customers and to organizations yet to be insured by our Great American team. Our consultants are strategically located throughout the United States to meet your business needs. The average experience of our consultants is over 18 years. More than 90% of our consultants hold advanced degrees and certifications. Our Loss Prevention Consultants work closely with customers, providing specialized loss prevention services to reduce loss potential, loss costs and control unsafe acts and conditions. LP Data Guides We have over 250 Data Guides for your use. These guides will help you identify and control actual and potential hazards within your operations. The Guides are generally 1-2 pages each. They can be printed, posted, used for department meetings and safety meeting discussions. Ergonomic Workbooks An effective Ergonomic Program is essential for reducing workplace injuries. This guide can assist you on creating an Ergonomics Program and providing a healthier workplace for your staff. Along with the guide are sample worksheets and programs. • Ergonomics Program Guide • Glossary of Terms • Survey Early Intervention • Sample Back Safety • Sample Exercise Program Jim Matthews Divisional Senior Vice President 513-412-4094 513-412-4175 fax jmatthews@gaig.com Nancy Combs Administrative Assistant 513-412-4631 Quality Control & State Regulatory Compliance Louise Cook Divisional Assistant Vice President 513-763-7147 513-412-4175 fax 513-226-7123 mobile lcook@gaig.com Central Region Mike Garvic, CSP Divisional Assistant Vice President 281-391-6933 513-419-2064 fax 281-731-6391 mobile mgarvic@gaig.com Eastern Region Glenn Smith, CSP, CFPS Director, Eastern Division 205-821-1183 513-419-2090 fax Western Region Douglas Carrell, CSP Director, Western Region 260-940-7575 513-419-2055 fax • Workstation Measurements • Sample Workstation Layout • Task Analysis Worksheet • Walkthrough Worksheet Return-To-Work Program Guide There are several ways that your company can gain control over its work-related accidents/injuries and associated workers compensation costs. Great American can help you begin the process. This guide is designed to help your company join the others who are lowering their employee work-related accident/ injury costs through implementation of a Return-to-Work Program. GAIG.com/Agent-Services Page 48 LOSS PREVENTION Along with the guide, there are sample worksheets, including: • Absentee Call-In Data • Physician Job Approval • Physician Notification • Job Approval Reply • Physician Evaluation • Modified Duty Availability • Job Physical Assessment • Tracking Sheets Training and Education We offer safety education and training for employees, supervisors and management. We offer a number of different specialized training and education classes. A sampling of some of these sessions are listed below: • Certified Defensive Driver Training • Playground Safety • What to Do Before and After a Loss • A Guide to Self Inspections • Office Ergonomics • Accident Investigation and Reporting • Powered Industrial Trucks • Back Safety and Lifting • Pesticides Safety • Practicing Fire Safety • Crane Safety for the Superintendent • Construction Safety • Scaffold Safety Regulatory When you choose Specialty Loss Prevention to provide your loss control service, we work with you to ensure that your operations are effective, safe and compliant. Most states within the United States have strict Loss Control requirements for insurance companies and policyholders. Most of these requirements focus on workers’ compensation loss control service. However, more states are expanding these requirements to address amusement rides, professional liability, directors and officers, errors and omissions, general liability, auto exposure identification and control and more. Contact us to determine how we can assist you in ensuring your operations are effective, safe and compliant. Contact Us For more information on our Loss Prevention Services, contact us at 800-221-7274. GAIG.com/Agent-Services Page 49 SPECIALTY CLAIMS OFFICES SPECIALTY CLAIMS OFFICES AgriBusiness® Division 301 E. Fourth St., 26th Floor Cincinnati, OH 45202-4201 513-763-8550 800-567-7359 513-763-8549 fax Janelle Winford Divisional Assistant Vice President 513-763-8509 jwinford@gaig.com Kathy Coyne Claims Manager 352-369-4147 kjcoyne@gaig.com Carol McEvoy Senior Vice President 212-885-1508 cmcevoy@fcia.com Environmental Division 401 Plymouth Road, Suite 100 Plymouth Meeting, PA 19462 888-828-4320 610-828-4578 fax Financial Institution Services 301 E. Fourth St. Cincinnati, OH 45202-4201 877-429-3826 800-838-4013 fax fisclaims@gaig.com Alternative Markets Division 301 E. Fourth St., 24th Floor Cincinnati, OH 45202-4201 877-589-6846 888-223-1317 fax Robert Burkholder Divisional Senior Vice President Claims 610-567-5066 513-564-3460 fax rburkholder@gaig.com Thomas Jabs Divisional Senior Vice President 513-287-8132 tjabs@gaig.com Excess Liability 50 Parsippany Road Parsippany, NJ 07054 973-952-9857 fax Bonds 301 E. Fourth St., 24th Floor Cincinnati, OH 45202-4201 513-369-5000 513-369-5027 fax Jim Siessel Divisional Vice President 973-958-9888 jsiessel@gaig.com David Kitchin Divisional Senior Vice President 513-412-4602 dkitchin@gaig.com Crop Insurance 301 E. Fourth St., 26th Floor Cincinnati, OH 45202-4201 513-763-8400 800-587-1553 Ext. 8417 513-763-8457 fax Bob Twomey Divisional Assistant Vice President 513-763-8416 btwomey@gaig.com Equine Mortality 4414 SW College Road, Ste 1422 Ocala, FL 34474 800-331-0211 513-345-1362 fax 800-331-0211 claims GAIG.com Ellen Biondo Divisional Vice President 973-958-9780 ebiondo@gaig.com Executive Liability 1515 Woodfield Road, Suite 500 Schaumburg, IL 60173-5499 847-330-6750 513-864-3750 fax Kevin Gadbois Divisional Executive Vice President, Claims 847-330-6763 kgadbois@gaig.com FCIA Management Company, Inc. 125 Park Avenue, 14th Floor New York, NY 10017 212-885-1500 212-885-1535 fax Pat Sinnard Assistant Vice President 877-429-3826 psinnard@gaig.com Great American Custom 725 S Figueroa Street, Ste 3400 Los Angeles, CA 90017-2592 213-430-4300 800-687-4453 213-683-8004 fax Lori Reilly Vice President, Claims 213-430-4396 lori.reilly@gamcustom.com Lawyers Professional Group 2435 N Central Expressway Richardson, TX 75080-3600 800-531-2297 972-437-7144 fax Frank Skelly Divisional Senior Vice President 212-510-0102 fskelly@gaig.com Ocean Marine/West 1350 Treat Blvd. Walnut Creek, CA 94596-2133 925-935-8557 925-935-8636 fax Tom Nager Divisional Vice President 925-988-2225 tnager@gaig.com Page 50 SPECIALTY CLAIMS OFFICES Property & Inland Marine 301 E. Fourth St., 21st Floor Cincinnati, OH 45202-4201 800-584-0835 800-811-4751 fax Doug Svenkerud Divisional Vice President 513-287-8170 dsvenkerud@gaig.com Josh Schaad Divisional Senior Vice President 513-333-6914 jschaad@gaig.com pimclaims@gaig.com Supplemental Unemployment Dave Ferron Product Management Director 513-763-8313 513-333-4578 fax dferron@gaig.com Specialty E&S 301 E. Fourth St., 20th Floor Cincinnati, OH 45202-4201 513-579-6300 513-412-4157 fax Trucking 301 E. Fourth St., 22nd Floor Cincinnati, OH 45202-4201 800-643-7882 513-333-6998 fax Brian DeSoto Divisional Senior Vice President 513-287-8156 bdesoto@gaig.com Mark Calkin Divisional President, Underwriting and Product Development 513-744-2044 mcalkin@gaig.com Specialty Equipment Services 301 E. Fourth St., 21st Floor Cincinnati, OH 45202 866-676-5677 toll-free 425-649-6084 claims 513-763-8332 fax Chris Niehaus Claim Manager cniehaus@gaig.com 513-763-6190 866-218-3228 fax Specialty Human Services 301 E. Fourth St., 23rd Floor Cincinnati, OH 45202-4201 513-333 6962 or 888-317-4828 888-307-3180 fax GAIG.com William Riemen Divisional Vice President 800-297-1971 wriemen@gaig.com AFFILIATES American Empire Group 301 E. Fourth St., 25th Floor Cincinnati, OH 45202-4201 513-369-3000 513-369-3062 fax Mid-Continent Group 1437 South Boulder, Suite 200 Tulsa, OK 74119-3693 918-587-7221 800-722-4994 918-588-1294 fax Kirby Pancoast Senior Vice President 918-588-1270 kpancoast@mcg-ins.com National Interstate 3250 Interstate Drive Richfield, OH 44286-9000 330-659-8900 800-929-1500 330-659-8901 fax Terry Phillips Senior Vice President 330-659-8900 terry.phillips@nationalinterstate.com Republic Indemnity 15821 Ventura Blvd. Encino, CA 91436-2936 818-990-9860 800-821-4520 818-986-6559 fax Dave Mitchell Senior Vice President 818-382-1100 davem@ri-net.com Larry Potrafke Senior Vice President, Claims 513-369-3717 lpotrafke@gaig.com Page 51 GREAT AMERICAN INSURANCE GROUP - ANNUITIES ANNUITY INVESTORS LIFE INSURANCE COMPANY® GREAT AMERICAN LIFE INSURANCE COMPANY® Annuities designed for retirement needs Roughly one-third of Americans have no savings for retirement.* At the same time, people are living into retirement longer than ever, increasing their need for retirement funds. The good news is that it’s never too late to start saving, and agents have more options than ever to help their clients plan for a comfortable retirement. Our Annuity Group offers a broad range of financial resources, including fixed and fixed-indexed annuities in the retail, financial Become Appointed Single Premium Annuities Great American Life Insurance Company 800-438-3398, ext. 11999 SPSales@gaig.com 403(b) Annuities Annuity Investors Life Insurance Company 800-438-3398, ext. 17197 DirectConnectTeam@gaig.com Client Relations 800-854-3649, ext. 13522 ClientRelations@gaig.com institutions and education markets to help clients enjoy the retirement they’ve dreamed of. Whether your client is a young educational professional just starting out or someone who recently retired, our annuity solutions are designed with their lifestyles in mind. To see our complete selection of quality products, helpful tools and other resources for retirement planning, visit GAIG.com/Annuities. *The Harris Poll® #13, Harris Interactive. February 2, 2011. www.GAIG.com/Annuities Page 52 LEGAL NOTICES LEGAL NOTICES The products and services described in this site are underwritten by one or more of the following members of the Great American Insurance Group (“Great American”): Great American Insurance Company Great American Alliance Insurance Company Great American Assurance Company Great American Casualty Insurance Company Great American Contemporary Insurance Company Great American E & S Insurance Company Great American Fidelity Insurance Company Great American Insurance Company of New York Great American Lloyd’s Insurance Company Great American Protection Insurance Company Great American Security Insurance Company Great American Spirit Insurance Company American Empire Insurance Company American Empire Surplus Lines Insurance Company Mid-Continent Casualty Company Mid-Continent Assurance Company Oklahoma Surety Company National Interstate Insurance Company National Interstate Insurance Company of Hawaii Triumphe Casualty Company Vanliner Insurance Company Republic Indemnity Company of America Republic Indemnity Company of California Bridgefield Employers Insurance Company Bridgefield Casualty Insurance Company Great American Life Insurance Company Annuity Investors Life Insurance Company Continental General Insurance Company Manhattan National Life Insurance Company United Teacher Associates Insurance Company Page 53 LEGAL NOTICES Copyright / Trademark © Copyright 2000-2016 Great American Insurance Company. All rights reserved. No part of the materials made available may be stored, recorded, reproduced, photocopied or transmitted, in any form or by any means without prior written approval. The service marks used within this site are the property of Great American, including but not limited to the Great American eagle logo and the word marks “Great American”, “Great American Insurance Companies” and “Great American Insurance Group” as well as the names of various products and services described within and offered by one of the members of the Great American Insurance Group. Products Availability The information and descriptions of products and services contained in this site are intended as general information and do not contain all of the terms, conditions and exclusions applicable to the products and services offered by Great American. The precise coverage afforded is subject to the terms and conditions of the policies as issued and may vary from the general descriptions in this site. Availability of the products and services described varies by state. © 2000-2016 by Great American Insurance Company. A.M. Best Company rating last affirmed on May 12, 2016. Coverage features described in this brochure are summarized. Refer to the actual policy for a full description of applicable terms, conditions, limits and exclusions. Coverage is underwritten by Great American Insurance Company. The underwriting insurers are authorized in the fifty states and the District of Columbia. Great American Insurance Company is the owner of the following registered service marks: the Great American Insurance eagle logo, ExecPro®, AgriPak®, DairyPak®, AgriGuard®, AgriPro®, Rig Ready®, TruXpro® and the word marks Great American® and Great American Insurance Group®. ©2016 Great American Insurance Company. All rights reserved. 0248-CO (9/16) 301 E. Fourth St., Cincinnati OH 45202. Page 54 Corporate Headquarters Great American Insurance Group Tower 301 E. Fourth St. Cincinnati, OH 45202 GreatAmericanInsuranceGroup.com Property & Casualty Operations Specialty Divisions Accident & Health AgriBusiness® Alternative Markets Aviation Bonds Crop ECA-Nonsubscription Environmental Equine Mortality Excess Liability Executive Liability FCIA – Trade Credit & Political Risk Fidelity / Crime Financial Institution Services Great American Custom Great American International Mergers & Acquisitions Liability Ocean Marine Professional Liability Property & Inland Marine Public Sector Singapore Specialty E&S Specialty Equipment Services Specialty Human Services Strategic Comp Trucking Unemployment Risk Solutions Annuity Operations - Subsidiaries Annuity Investors Life Insurance Company® Great American Life Insurance Company® Property & Casualty Operations - Subsidiaries American Empire Group El Aguila Mid-Continent Group National Interstate Neon Republic Indemnity Summit Great American Insurance Group’s roots go back to 1872 with the founding of its flagship company, Great American Insurance Company. The operations of Great American Insurance Group are engaged primarily in property and casualty insurance, focusing on specialty commercial products for businesses, and in the sale of fixed and fixed-indexed annuities in the retail, financial institutions and education markets. Great American Insurance Company has received an “A” (Excellent) or higher rating from the A.M. Best Company for over 100 years. The members of the Great American Insurance Group are subsidiaries of American Financial Group, Inc. (AFG). AFG’s common stock is listed and traded on the New York Stock Exchange and the Nasdaq Global Select Market under the symbol (“AFG”). Great American Insurance Company + years with an 100 rating A.M. Best Aorbybetter Page 55