brand guidelines
Transcription
brand guidelines
brand guidelines September 2008 contents Breast Cancer Care brand guidelines 01 introduction 02 our ribbon 16 applications 28 brand elements 03 graphic styles 17 printed literature 29 the logo 04 level 1 linear ribbon 18 typographic layouts 30 strapline 05 level 2 dynamic ribbon 19 events and exhibitions 31 colourways 06 level 3 animated ribbon 20 stationery 32 encapsulated logo 07 PowerPoint 33 exclusion zone 08 images 21 recommended sizes 09 our style 22 talking about Breast Cancer Care logo positioning 10 photography and our ribbon 23 legal requirements 37 variations 11 customising with our ribbon 24 language 38 colour 12 typefaces overview 13 sub-brands 25 typefaces external 14 logos 26 accessibility 15 Lavender Trust 27 35-36 layout, presentation and grammar 39-40 sign off 41 Breast Cancer Care brand guidelines and house style These guidelines apply to all visual and written communication produced or commissioned for Breast Cancer Care, for both internal and external use. They help create clear, effective communication and ensure a consistent approach that strengthens Breast Cancer Care’s brand and increases public recognition and awareness of it. The guidelines apply to all internally and externally produced materials (electronic, printed or HTML). They must be provided to any external agencies or designers working with us directly. A shorter version designed for partners such as corporate supporters is also available, providing them with basic information about using our corporate identity in their own materials. For any queries relating to house style contact the production manager in the publishing team or the head of communications. These guidelines are broken down into the following areas: • Brand elements, our ribbon, images, sub-brands, applications • Talking about Breast Cancer Care, the Lavender Trust and UK centres • Legal requirements • Language • Layout, presentation and grammar • Sign off procedures. Breast Cancer Care brand guidelines 02 brand elements Breast Cancer Care brand guidelines 00 the logo Our logo creates a powerful, campaigning and influential brand. It enables us to differentiate ourselves and communicate to a wider audience more effectively . The Breast Cancer Care logo is the core element of our identity. Our logo should be seen on everything we do, from letterheads to job adverts to merchandising. It should not be redrawn, digitally manipulated or altered. The logo is always reproduced from a master reference. This is available in eps, jpeg and gif format. Always use the appropriate artwork format. File formats eps all professionally printed documents jpeg Microsoft programmes gif online usage See page 6 for colour options. The digital files can be obtained on request from the production manager. Staff can also click through from page 6 on the main logo variants to download files from the company drive. Breast Cancer Care brand guidelines 04 the logo strapline Breast Cancer Care brand guidelines 05 Our strapline ‘personal experience, professional support’ is an important element of our brand. It gives an instant snapshot of what makes us different from other charities. It has been designed into our stationery and should appear on the majority of our materials. It must always appear in Omnes, lower case throughout. Omnes Medium is the default standard. The strapline can be placed in a complementary position to the logo on the page. It must not be tucked into the space immediately around the logo. Wherever possible the strapline should appear in our pink and purple, as shown. If you have any questions about the use of the strapline contact the publishing team, services marketing team or head of communications. personal experience professional support personal experience professional support personal experience, professional support personal experience professional support personal experience professional support the logo colourways Breast Cancer Care brand guidelines 06 The logo can appear in the following colour options. Wherever possible the standard logo must be used. Standard version For all light coloured backgrounds Pantone® Four colour process Pink 241 76% tint C.21 M.76 Y.00 Pink 241 C.33 M.100 Y.00 Purple 2617 C.82 M.100 Y.00 K.1.5 K.02 K.08 Reverse white For darker backgrounds Standard version Reverse white Reverse pink Single colour pink Single colour greyscale Single colour black Non-tinted Three colour Reverse pink For Pink Pantone 241 backgrounds Single colour pink (241 100%), Single colour greyscale, Single colour black These versions are only used on applications when reproduction is restricted to one colour. Non-tinted This is only to be used in situations where the printing of tints is impractical due to the chosen print process eg silk screen printing . This version must never be used for litho or digital printing. Permission to use this version must be obtained in advance from the production manager. Three colour version This is only to be used in situations where the printing of tints is impractical due to the chosen print process ie silk screen printing. The third colour Pantone 674 colour replicates the original pink tint. This version must never be used for litho or digital printing. Permission to use this version must be obtained in advance from the production manager. Accessibility The logo must always have good contrast with the background to ensure maximum impact and accessibility on all our communications. the logo encapsulated version Breast Cancer Care brand guidelines 07 Sometimes our logo will need to appear on other organisation’s materials where there are reproduction limitations. Our logo is available in a variety of colour options to allow good reproduction and a strong visual presence in these situations. Wherever possible the standard colour version of our logo should be used in the most appropriate colour option, single colour black or reversed out in white. Please see page 6 for all the options that are available. Our logo is also available as an encapsulated version for situations where none of the colour options are suitable due to colour reproduction limitations, ie the partner organisation is only printing a single colour green. Our logo appears in white, reversed out of a rounded rectangle. The background colour of the rectangle should be whatever single colour is being used. If the single colour is black or pink Pantone 241 then the appropriate standard version should be used – see page 6. Permission to use this version must be obtained in advance from the production manager. Encapsulated version the logo exclusion zone You should ensure the visual presence of our logo by surrounding it with an area of clear space. No graphic elements or text should appear within this exclusion zone. The exclusion zone is equivalent to the height of the letter ‘c’ in our logo. Breast Cancer Care brand guidelines 08 the logo recommended sizes Logo size consistency is important when producing a wide range of literature. Paper formats Shown here are the recommended sizes for reproduction across a selection of standard paper formats. Alternative paper sizes The logo is reduced or enlarged proportionately to accommodate alternative paper sizes. Breast Cancer Care brand guidelines 09 30mm 20mm 44mm Minimum size DL A4 Minimum size The Breast Cancer Care logo must be clearly visible and reproduced consistently. For this reason a minimum size has been established. The size is 20mm measured across the full width of the logo. 60mm 32mm The logo does not have a maximum reproduction size. A5 A3 the logo positioning The logo has been designed to allow flexible positioning. We need to communicate effectively on a multitude of different formats and platforms and speak clearly to a diverse audience. Our logo can appear in any of the four positions shown ie the left or right hand corners at the top or base of each communication. Our logo should not be centred. The most appropriate position should be chosen according to content and how the communication is to be viewed. Our logo must always be clearly visible. Items such as exhibition stands will be more effective when the logo is in the top two positions. Breast Cancer Care brand guidelines 10 the logo variations Shown opposite are the national Breast Cancer Care logos and Trading Company logo. The original artwork must always be used for these. They should not be redrawn , digitally manipulated or altered. The logos must always be reproduced from a digital master reference. They are available as eps, jpeg and gif files. Always use the appropriate artwork format. File formats eps all professionally printed documents jpeg Microsoft programmes gif online usage Please see page 6 for colour options. The digital files can be obtained on request from the production manager. Breast Cancer Care brand guidelines 11 colour core and secondary Breast Cancer Care brand guidelines 12 Our core colours are Pink Pantone 241 and Purple Pantone 2617. They have been chosen to create a distinctive and identifiable look and feel. They should be used prominently on all our communications. Wherever possible our pink should be more dominant than our purple. A set of secondary colours supports these core colours. The secondary colours should be used to add variety and colour code publication families. Tints of our core and secondary colours can also be used. Pink 241 76% tint C.21 M.76 Y.00 K.1.5 R.192 G.126 B.164 Pink 241 C.33 M.100 Y.00 K.02 R. 163 G.26 B.126 Purple 2617 C.82 M.100 Y.00 K.08 R.73 G.14 B.111 PANTONE® 2617 PANTONE® 241 The Pantone®, CMYK and RGB references for the core colours are: The secondary colours are: Pantone 207 Pantone 390 Pantone 1665 Pantone 2718 C.05 C.31 C.00 C.64 M.100 M.00 M.80 M.50 Y.45 Y.100 Y.100 Y.00 K.22 K.03 K.00 K.00 Colour reproduction Accurate colour reproduction is vital. Always match the Pantone or CMYK reference indicated. RGB and web safe references should be used for on-screen purposes and are available from the new media team. PANTONE® 207 PANTONE® 390 PANTONE® 1665 PANTONE® 2718 typefaces overview For letters, reports and other items you create and produce personally you should use Arial 12pt. For email Arial 10pt is permitted as some people find larger type harder to read on screen. Our house fonts for external publications across the organisation are Omnes and Helvetica Neue 55 or 45. All titles and headings should be in Omnes, however Helvetica Neue 55 or 45 can be used in body text. For longer documents Helvetica Neue may be a better option over Omnes as it has better readability. Sub-brands may also use Avant Garde. The publishing team has the house fonts but any external designers working for us will also need them to have them or buy them. Type size For internally produced documents, type (point) size should not be less than 12pt. Our usual large print editions point size ranges from 16pt to 22pt (where possible ask what point size is preferred). You can get further advice from the publishing team on large print items. Publications designed for an external audience will sometimes use smaller point sizes but thought should always be given to readability. The preferred minimum size for body copy using Omnes is 11.5 point. Leading (the space between the lines) should be two point sizes larger than the type size. Remember that producing accessible design is not just about increasing the typesize. See page 15 for further information. Breast Cancer Care brand guidelines 13 Omnes Extra Light Omnes Light Omnes Regular Omnes Medium Omnes Semi Bold Arial Regular Arial Bold Helvetica Neue 45 Light Helvetica Neue 55 Roman typefaces externally produced applications Distinctive, typography reinforces our personality and adds impact and character to our messages. The core Breast Cancer Care typeface is Omnes. Omnes Omnes has been chosen for its open, warm and accessible feel. Omnes is available in a variety of different weights from Omnes Extra Light to Omnes Black for design flexibility and personality. Omnes should be used on all our externally produced communications such as campaign, event, fundraising, materials, merchandising, signage and stationery. Use Omnes for headings, titles and emphasis within copy. It is suitable for body copy though Helvetica is also an option when typesetting long documents. Omnes is available from www.dardenstudio.com Helvetica Neue Helvetica Neue 45 or 55 are our body copy typefaces. They should only be used for large amounts of body copy. Omnes should still be used for all headlines, titles, quotations and typographic emphasis. No other typefaces are permitted. Inconsistent or inappropriate use of typefaces can damage our visual identity and credibility. Breast Cancer Care brand guidelines 14 Omnes Extra Light Omnes Light Omnes Regular Omnes Medium Omnes Semi Bold Helvetica Neue 45 Light Helvetica Neue 55 Roman accessibility best practice Breast Cancer Care brand guidelines 15 Designing accessible communications can present a real challenge. Accessible print needs to be visually interesting to draw a reader to it and legible for people with sight problems. People with sight problems are often marginalised by design with the production of bland and uninteresting designs. Word spacing Changing the spacing between letters or words and altering the proportion of the letters (horizontal scaling) are often used to fit more text onto a line. This should be avoided as too little or too much space can make text illegible. In reality, it is impossible to design something that is accessible to everyone. Our aim is to make our communications available to as many people as possible, while balancing this with the need to be creative, impactful and visually stimulating. Alignment Left aligned body copy with a ‘ragged’ right hand margin is the most legible as it is easier to find the start and finish of each line. The spaces between each word are also equal. Type size The preferred minimum size for body copy using Omnes is 11.5 point. Please see pages 13 and 14 for further details. Contrast There should always be high tonal contrast between the text and the background it is printed on. Contrast is greatest when dark colours are combined with very pale colours or white. Capital letters Copy is generally set in upper and lower case. Setting text in large amounts of capital letters can be harder to read than lower case letters. Using capital letters for headings and emphasising single words is acceptable. Italics These should be treated in a similar way to capital letters. Many partially sighted people can find them difficult to read so they should be used minimally. Using bold copy or a strong colour to add emphasis is a good alternative. Leading Leading (or line feed) is the space between one line of type and the next, measured from baseline to baseline. If leading is too narrow or too wide, the text will be difficult to read. As a basic rule, the leading should be a minimum of two point sizes larger than the type size. Reversing out copy The background colour should be as dark as possible. White copy reversed out of our purple or black are the most legible. Attention should be paid to type size and very light weights of type to ensure copy is always legible. Copy on images Setting text on an image can make it difficult to read. The background must always be even in tone with excellent contrast and should be digitally retouched, if necessary. Design Accessible design is clean, simple and uncluttered with good visual navigation. Clear space is important for accessibility. Pages should not be crammed with copy, images and graphics. If you are commissioning design it is well worth discussing word length with the publishing team at the outset of your project so that your key messages can come across clearly and effectively. Copywriting Copy must be engaging, informative and concise. Avoid writing long headings that lack impact. This will help ensure that your messages are clear and well presented. Well crafted copy and clear, effective, modern design allows us to engage with our audiences. Please see our language, layout, presentation and grammar sections on pages 37 to 39. To get the best quality result from your copy and design, follow the sign off process you’ll find on page 40. For advice on copywriting contact the editorial manager, head of communications or services marketing team as appropriate to your project. For layout advice contact the production manager in the first instance. our ribbon our ribbon graphic styles Breast Cancer Care brand guidelines 17 The Breast Cancer Care striped ribbon is a unique and valuable asset. It is used as the key graphic element of our visual system to create a distinctive, dynamic personality across all our communications. breast awareness and you Providing you with the information you need about breast awareness and breast health breast awareness and you The striped ribbon is used on three graphic levels. Each level uses our ribbon in a subtly different style. They enable us to customise our visual approach and tone of voice to target our different audiences, while remaining distinctly part of the Breast Cancer Care brand. Level 1 linear ribbon Level 1 uses the ribbon graphic in a minimal, restrained linear style. Use this style when a more serious and restrained tone of voice is appropriate. Level 2 dynamic ribbon This takes the ribbon graphic a step further and utilises the dynamic curves and energy of our ribbon. This style can be used on the majority of our materials. Level 3 animated ribbon The ribbon is evolved into an illustrative, animated style. This graphic style is not for general use, it is more suitable for campaigning, promotional and fundraising communications. Permission to use this style must be sought from the head of communications or the marketing manager or production manager before commissioning design concepts. The ribbon graphic cannot be used independently of our Breast Cancer Care logo. Our logo must always be clearly visible. Please see pages 18-20 for further examples. Level 1 linear ribbon Level 2 dynamic ribbon Level 3 animated ribbon our ribbon level 1 linear Breast Cancer Care brand guidelines 18 Level 1 linear ribbon This uses the ribbon in a refined, linear style. It takes inspiration from the three stripes that combine to create the Breast Cancer Care ribbon. Providing you with all the information you need about breast awareness and breast health breast awareness and you The three stripes can be used to create an underlying grid structure that divides the page, as a holding device for images and copy or as a tabular graphic. personal experience practical support Providing you with the information you need about breast awareness and breast health There should always be an element of the three stripes, however the width of each can vary according to content and usage, as shown. A subliminal reference to the ribbon can also be created with curved edges on graphic blocks of colour and images. Usage This minimal approach is suitable for communications that require a more serious tone of voice. Providing you with all the information you need about breast awareness and breast health personal experience practical support Level 1 linear ribbon our ribbon level 2 dynamic Breast Cancer Care brand guidelines 19 Level 2 dynamic ribbon This uses the ribbon as a dynamic, supportive graphic. It is inspired by the energy of the curves within our striped ribbon. Providing you with the information you need about breast awareness and breast health The ribbon interacts with the elements on the page or screen. It can also be rotated and used at an angle or as a subtle translucent overlay onto photography. Sections of the ribbon can be cropped to create framing devices, graphics and divide the page or screen. Wherever possible the relationship between the three stripes of the ribbon should remain consistent. This approach will also work very effectively with paper engineering, embossing and die cutting. Providing you with the information you need about breast awareness and breast health Usage The dynamic ribbon style is appropriate for the majority of our communications. Providing you with the information you need about breast awareness and breast health Providing you with all the information you need about breast awareness and breast health Providing you with the information you need about breast awareness and breast health Providing you with the information you need about breast awareness and breast health Providing you with the information you need about breast awareness and breast health As a default our ribbon should appear in the Breast Cancer Care pink and purple combination. All pink or white reversed out of a colour are second choice alternatives. Black and greyscale versions are only to be used if colour reproduction is unavailable, eg press adverts. Secondary colours When using the entire ribbon or when a large percentage of it is visible it cannot appear in our secondary colours. Only sections or abstract crops of our ribbon can appear in the secondary palette. See page 29 for examples. Providing you with the information you need about breast awareness and breast health Providing you with the information you need about breast awareness and breast health Providing you with the information you need about breast awareness and breast health Level 2 dynamic ribbon our ribbon level 3 animated Level 3 animated ribbon This ribbon is evolved into an illustrative, animated style. It also uses strands independently to interact with images and typography. Breast Cancer Care brand guidelines 20 Providing you with the information you need about breast awareness and breast health breast health awareness Providing you with the information you need about breast awareness and breast health Usage This graphic style is not for general usage. The greater level of flexibility offered with this approach is most appropriate to campaigning, promotional and fundraising communications. Guidance and permission must be sought from the head of communications, marketing manager or production manager before commissioning design concepts. Providing you with the information you need about breast awareness and breast health Providing you with the information you need about breast awareness and breast health personal experience Level 3 animated ribbon professional support images images our style Breast Cancer Care brand guidelines 22 Photography is a powerful and dynamic tool. It communicates our values and the diversity, energy and personality of what we do. A great photo, used well, will always enhance a communication. However, gratuitous and inappropriate use of imagery can be detrimental to our brand and key messages. Choose carefully, use sparingly. Photography conveys emotions and atmosphere, so if you have the opportunity to commission photography for your project try to brief your photographer with this in mind. They may be able to find an unusual or inspirational perspective which can help you engage with your audience. Our image style is natural, supportive, professional, positive, warm and real. We recommend that our images appear in full colour. However, images can also be reproduced in duotone or black and white if this is appropriate to the tone and design. Commissioning photography When commissioning photography you have a great opportunity to create a strong tie in within the image to our main brand colours – if you can you should introduce an element of pink or purple into the photo before it is taken. This could be anything from an item of clothing, to smaller items in the scene or set dressing such as plants, flowers or background elements. Consider the backgrounds and how the images may eventually be used. The background may well need to have clear space for titles, copy or our logo. Eye contact between the model and the audience can be very powerful, so consider encouraging your model to make eye contact with the camera for some of the shots. This can be particularly helpful for fundraising materials. Always ensure that the model release procedure has been followed. Only use images that are relevant and add value. Ensure the content does not offend or alienate. Avoid racial and gender stereotyping. Images must be print quality, 300dpi. 72dpi is recommended for web and screen based images. Photography examples © Getty Images, Axiom Photographic Agency, Breast Cancer Care images photography and our ribbon Breast Cancer Care brand guidelines 23 Our ribbon graphic allows us to customise the images we use and strengthen our communications. The ribbon can work as a subtle or dramatic overlay. It also provides a framing or holding device for headings, titles and our strapline. It allows us to place copy onto images without affecting legibility. Always ensure the tint is strong enough to allow good legibility. We recommend a tint of 70-95%. Our Breast Cancer Care colours, pink and purple, should be used within the ribbon. The colours can be solid, tinted or translucent. Careful placement and interaction between the image and the ribbon graphic is very important. Always ensure the final image has a warm and supportive feel. The ribbon must not obscure or mask the model’s face. Our full logo must always appear in plain sight on any applications that use the ribbon device within photography. Please see pages 9 and 10 for further information on sizing and positioning. personal experience professional suppor t images customising with our ribbon Our ribbon graphic has the potential to reinforce our key messages and communicate Breast Cancer Care’s brand in lots of ways. The ribbon can be a subliminal part of the image environment or styling. It can be created into a pattern on material or retouched onto a prop. The ribbon can appear in the background environment, wallpaper, the icing on a cake, a branded product or a pair of trainers. The possibilities are endless. Always ensure the initial image is of a good artistic standard and quality before commissioning any retouching. Our full logo must always appear in plain sight on any applications that use the ribbon device within photography. Please see pages 9 and 10 for further information on sizing and positioning. Breast Cancer Care brand guidelines 24 sub-brands sub-brands logos Breast Cancer Care brand guidelines 26 In certain circumstances it is necessary to enable a sub-brand, campaign or fundraising event to have a stronger visual presence. Sub-brands are allowed to create their own typographic identity using either Avant Garde (to create a strong visual link with the typography of our logo) or Omnes. Some examples are shown opposite. The only sub-brand to use a graphic is the Lavender Trust. No new graphics should be created in the development of sub-brands. Our core colour palette of pink and purple must be used. No other colours are permitted. Pink 241 Purple 2617 C.33 C.82 M.100 Y.01 M.100 Y.00 K.02 K.08 Our Breast Cancer Care logo must always appear prominently on all sub-brand applications, within the same visual space. The only exception is Lavender Trust which incorporates our full name within its logo. A sub-brand must never be allowed to dominate our core brand. Excessive sub-brands will dilute and erode the core Breast Cancer Care brand. For this reason their creation and usage is strictly limited. Prior authorisation must be obtained from the head of communications before commissioning. sub-brands Lavender Trust Lavender Trust The Lavender Trust was created to help with our fundraising for younger women. It raises money to fund Breast Cancer Care’s support and information for this age group. Our services for younger women are provided under the Breast Cancer Care brand in exactly the same way as all our other services. (This is important so that people perceive a consistency of delivery across all our services.) In order to raise more money for our services for younger women, we need to strengthen public understanding of how the Lavender Trust fits in to Breast Cancer Care. We therefore need to explain how a service for younger women is funded, where there is an appropriate opportunity. The following wording should be used in relevant services publications and leaflets to help with this: ‘This service is funded by the Lavender Trust at Breast Cancer Care, which raises money specifically to fund our information and support for younger women. For more information on how you can help, see www.lavendertrust.org.uk’ When writing extended copy about the Lavender Trust, the first mention should refer to the Lavender Trust at Breast Cancer Care. Subsequent mentions can then refer simply to the Lavender Trust. Breast Cancer Care brand guidelines 27 The Lavender Trust logo can be used next to the explanation if there is space, but this is not mandatory. It is, however, important that in all cases except where we are raising funds specifically for younger women, Breast Cancer Care must be the dominant brand in any communication. Standard version If you have any queries about how to use the Lavender Trust and Breast Cancer Care brands together, please speak to the marketing team or head of communications. Talking about the Lavender Trust In addition to the copy opposite the following may be used. One sentence version The Lavender Trust at Breast Cancer Care raises money specifically to fund our information and support for younger women. Two sentence version The Lavender Trust at Breast Cancer Care raises money specifically to fund our information and support for younger women. We are the only fund in the UK dedicated to addressing the particular needs of this age group. In all but exceptional circumstances, this should be followed by: For more information about how you can help, see www.lavendertrust.org.uk or call 0845 092 0800. Reverse white Greyscale version applications applications printed literature Breast Cancer Care brand guidelines 29 Literature combines all the elements of our identity into one of our most visible communication tools. ry nda eco Cancer t s It’s through our materials that people find outSBabout a re e forc Taskwell our services and vision. Consistent, accessible, Access to key worker all secondary breast designed materials are vital in communicatingfor our cancer patients values and positioning. Introduction • Our logo must always be clearly visible. Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Proin eget ante. Nam cursus, ligula sit amet nonummy tincidunt, magna lorem condimentum nibh, et sed risus. . Etiam a purus. Ut tristique dui. trum us ru Curabitur nibh erat, onc us et a rh ligul senect s et ultrices ui at at ue er s. D tuer rbi tristiq egesta rius ecte o is va n cons itant m ac turp enean . Aenea b .A uam sa es “Aliq esque ha da fam y massa us mas ib ua nt m ales nec, r dap num Pelle et m ortis no tempo s ornare sed, netu d lob sent ae Se . Pr . accumsan sed, lectus. arcu metus uam. ” iat at q Ut gravida, sem vitae feug lacus t auctor sagittis, arcu tortor alique • Our core colours pink, and purple, should be prominent. We need to create ownership of these colours. nonummy nibh, ac cursus ante justo a tortor. Integer at purus. Aliquam et dolor. Suspendisse convallis consectetuer tortor. Nulla facilisi. Curabitur malesuada tellus vel mi. Suspendisse potenti. Vivamus hendrerit, metus quis dignissim varius, elit lacus molestie ligula, et faucibus odio tellus et nisl. Maecenas aliquam quam sed ante. Proin velit enim, suscipit quis, lacinia at, lobortis nec, sem. Phasellus eu metus fringilla sem sollicitudin rutrum. Nullam dui. Fusce sit amet nisi et quam iaculis sodales. Nam a quam ac metus volutpat consectetuer. Cras neque tortor, ultricies ut, vulputate sed, auctor id, nunc. • Covers must have a strong brand presence and use the ribbon graphic in a linear or dynamic style (see pages 17-20). Secondary Breast Cancer Taskforce Etiam consequat, orci ac adipiscing convallis, nunc lacus pellentesque mauris, non semper justo massa quis magna. Access to key worker for all secondary breast cancer patients Cras tortor massa, tristique tempus, ultricies semper, rhoncus at, purus. choose the right bra seeing your doctor Access to key worker eat well, feeling good for all secondary breast cancer patients Phasellus eu metus fringilla sem sollicitudin rutrum. Nullam dui. Fusce sit amet nisi et quam iaculis sodales. Nam a quam ac metus volutpat consectetuer. Cras neque tortor, ultricies ut, vulputate sed, auctor id, nunc. Etiam consequat, orci ac adipiscing convallis, Lorem ipsum dolor sit amet, consectetuer nunc lacus pellentesque mauris, non semper adipiscing elit. Proin eget ante. Nam cursus, justo massa quis magna. ligula sit amet nonummy tincidunt, magna Cras tortor massa, tristique tempus, lorem condimentum nibh, et gravida nibh pede ultricies semper, rhoncus at, purus. sed risus. Etiam a purus. Vestibulum rutrum. Ut tristique dui sed mi. Phasellus imperdiet, nisl ut Integer varius, orci in gravida pretium, tortor molestie consectetuer, nisi lacus vestibulum nibh consectetuer orci, nec ultricies purus ligula, vitae euismod dui nisi vel libero. risus sed urna. Etiam consequat, orci ac adipiscing convallis, Lorem ipsum dolor sit amet, consectetuer nunc lacus pellentesque mauris, non semper adipiscing elit. Proin eget ante. Nam cursus, justo massa quis magna. ligula sit amet nonummy tincidunt, magna Cras tortor massa, tristique tempus, lorem condimentum nibh, et gravida nibh pede ultricies semper, rhoncus at, purus. sed risus. Etiam a purus. Vestibulum rutrum. Ut tristique dui sed mi. Phasellus imperdiet, nisl ut Integer varius, orci in gravida pretium, tortor molestie consectetuer, nisi lacus vestibulum nibh consectetuer orci, nec ultricies purus ligula, vitae euismod dui nisi vel libero. risus sed urna. Maecenas felis tellus, dictum ac, lobortis id, bibendum a, enim. Ut porttitor, nunc ac mollis adipiscing, turpis metus facilisis lacus, vitae auctor lectus justo nec lorem. Cras varius purus ac urna. Suspendisse scelerisque aliquet ipsum. Maecenas feugiat, nunc a accumsan dignissim, erat elit rutrum felis, ut ornare lectus mauris vitae mauris. Sed tempus nulla nec augue ultrices vulputate. Nunc aliquam nonummy libero. Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas. Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas. Pellentesque egestas, orci vitae rutrum eleifend, ipsum odio interdum orci, quis ultricies libero urna eget nisi. “Aliquam consectetuer erat at ligula rhoncus rutrum. Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas. Duis et arcu. Sed lobortis nonummy massa. Aenean varius feugiat metus. Praesent tempor dapibus massa. Aenean aliquet lacus at quam. ” Suspendisse potenti. Curabitur nibh erat, ultrices nec, ornare sed, accumsan sed, lectus. Ut gravida, sem vitae auctor sagittis, arcu tortor nonummy nibh, ac cursus ante justo a tortor. Integer at purus. Aliquam et dolor. Suspendisse convallis consectetuer tortor. Nulla facilisi. Curabitur malesuada tellus vel mi. Suspendisse potenti. Vivamus hendrerit, metus quis dignissim varius, elit lacus molestie ligula, et faucibus odio tellus et nisl. Maecenas aliquam quam sed ante. Proin velit enim, suscipit quis, lacinia at, lobortis nec, sem. Maecenas felis tellus, dictum ac, lobortis id, bibendum a, enim. “Aliquam consectetuer erat at ligula rhoncus rutrum. Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas. Duis et arcu. Sed lobortis nonummy massa. Aenean varius feugiat metus. Praesent tempor dapibus massa. Aenean aliquet lacus at quam. ” Ut porttitor, nunc ac mollis adipiscing, turpis metus facilisis lacus, vitae auctor lectus justo nec lorem. Cras varius purus ac urna. Suspendisse scelerisque aliquet ipsum. Maecenas feugiat, nunc a accumsan dignissim, erat elit rutrum felis, ut ornare lectus mauris vitae mauris. Sed tempus nulla nec augue ultrices vulputate. Nunc aliquam nonummy libero. Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas. Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas. Pellentesque egestas, orci vitae rutrum eleifend, ipsum odio interdum orci, quis ultricies libero urna eget nisi. Suspendisse potenti. Curabitur nibh erat, ultrices nec, ornare sed, accumsan sed, lectus. Ut gravida, sem vitae auctor sagittis, arcu tortor nonummy nibh, ac cursus ante justo a tortor. Integer at purus. Aliquam et dolor. Suspendisse convallis consectetuer tortor. Nulla facilisi. Curabitur malesuada tellus vel mi. Suspendisse potenti. Vivamus hendrerit, metus quis dignissim varius, elit lacus molestie ligula, et faucibus odio tellus et nisl. Maecenas aliquam quam sed ante. Proin velit enim, suscipit quis, lacinia at, lobortis nec, sem. • Headings should be engaging and concise. • Ensure information is concise, ruthlessly edited, articulate and accessible. • The design should have clear navigation. here for you here for you Time to be heard Maecenas felis tellus, dictum ac, lobortis id, bibendum a, enim. Ut porttitor, nunc ac mollis adipiscing, turpis metus facilisis lacus, vitae auctor lectus justo nec lorem. Cras varius purus ac urna. Suspendisse t por scelerisque aliquet ipsum. Maecenas feugiat, sup nunc a accumsan dignissim, erat elit rutrum nal ssio e felis, ut ornare lectus mauris vitae mauris. Sed f o pr tempus nulla nec augue ultrices nce vulputate. Nunc aliquam nonummy erielibero. Pellentesque exp senectus et netus et habitant morbi ltristique ona malesuada ers fames ac turpis egestas. Pellenp tesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas. Pellentesque egestas, orci vitae rutrum eleifend, ipsum odio interdum orci, quis ultricies libero urna eget nisi. Secondary Breast Cancer Taskforce • Keep the design consistent to create families of publications. • Use frames, graphics and boxes sparingly so the design does not become cluttered. ary r ond Sec Cance st Brea rce fo Task care & support 1 1 Phasellus eu metus fringilla sem sollicitudin rutrum. Nullam dui. Fusce sit amet nisi et quam iaculis sodales. Nam a quam ac metus volutpat consectetuer. Cras neque tortor, ultricies ut, vulputate sed, auctor id, nunc. Introduction Introduction Integer varius, orci in gravida pretium, tortor nibh consectetuer orci, nec ultricies purus risus sed urna. ary ond Sec Can st Brea rce fo Task ary r ond Sec t Cance s a Bre rce fo Task ary r ond Sec t Cance s a Bre rce fo Task younger women with breast cancer 1 ary r ond Sec t Cance s Brea rce fo k s Ta diagnosing and treating breast cancer Time to be heard breast cancer and you ary ond Sec Can st Brea rce fo Task applications layout guidance Breast Cancer Care brand guidelines 30 Distinctive, well-designed typography strengthens and adds character to our communications. Our typographic style is strong, clear and simple – we pride ourselves on the clarity of our communications. A clear grid structure should always be used. Headlines should be prominent and limited to a few words. They are written to engage the reader. Introductory text, paragraphs and quotations or facts can act as a summary of the content or key messages. Body copy is generally typeset ranged left, ragged right. Never justify text. The recommended minimum point size for body copy is 11.5 point set on 13.5 point leading. We aim to engage people by presenting our words and messages in a modern, dynamic and clear way. Graphic devices other than the ribbon should be avoided because these can distract from the message. Avoid typographic clutter. Impact in a document is created through the controlled use of type size, images and colours from our palette. Scale and clear space are useful tools in creating pace and energy. Contrast small with large to achieve a dynamic layout, eg small type (body copy) next to large type (a quote), a large image that uses the entire page next to a white page. Accessible design incorporates clear sign-posting of information and white space for clarity. Consistent typefaces and appropriate use of typography will enhance our visual presence and enable us to target our audiences more effectively. Please see page 15 for further information on accessibility., ‘Our breast awareness talk was informative and extremely well delivered. It was interpreted into British Sign Language, giving attendees a clear understanding of the subject and an opportunity to ask questions in their own language.’ Breast awareness Claire Baer Jewish Deaf Association To increase our effectiveness, we are developing Train the Trainer, an initiative to help key workers and healthcare professionals disseminate breast awareness information to their local community in an appropriate way. We will continue to produce breast awareness information in formats designed to reach our target groups. We believe that an understanding of breast awareness and clear information on breast cancer are essential ways of increasing early detection and effective treatment. Above photograph description and information © phtographer or library Opposite photographdescription and information © phtographer or library During 2005/06 we held over 620 breast awareness talks and other outreach events, reaching more than 49,000 people throughout the UK. Of these, 300 were workshops or training sessions run by staff and volunteers on how to be breast aware, to provide up-to-date information about breast health and answer people’s questions. These events also raised awareness of appropriate Breast Cancer Care services. To help increase breast awareness across all communities, our breast awareness materials were translated into 16 languages last year. 08 Breast Cancer Care Annual review 2008 In addition, we successfully targeted groups at most risk of breast cancer (older women) and those who have been shown to have lower levels of breast awareness, notably black and ethnic minority (BME) communities and people from socially disadvantaged areas. We have begun to research and prioritise key groups for the breast awareness activity delivered from our four national and regional centres: BME communities in London and the South; people with learning disabilities in Wales; people over 70 in the North and the Midlands; and people from socially disadvantaged areas in Scotland. These initiatives will operate in partnership with corporate supporters, healthcare professionals and community groups. 09 applications events and exhibitions Breast Cancer Care brand guidelines 31 Our visual system must be consistently applied to all exhibition and display items. People need to be able to easily identify our brand. We are here for anyone affected by breast cancer. We bring people together, provide information and support, and campaign for improved standards of care Our logo should appear in the top left or right-hand corners. Always consider the average person’s viewing level when placing information. Helpline 0808 800 6000 Omnes is our primary typeface and the core Breast Cancer Care pink and purple colour palette must be used. It is important that our colours are matched accurately on all materials, finishes and surfaces, irrespective of the manufacturing process or printing technique. Ensure the printer achieves an accurate colour match. For colour samples contact the publishing team or head of communications. Our strapline, ‘personal experience, professional support’, can also be used on exhibition stands and displays to help raise our profile. It can interact with the individual design of each application. (See page 35 for more on talking about Breast Cancer Care.) The examples shown here are visuals only. For details of the exhibition stands that you can book, contact the marketing team. We are here for anyone affected by breast cancer. We bring people together, provide information and support, and campaign for improved standards of care www.breastcancercare.org.uk Helpline 0808 800 6000 perso nal exp e rience professio nal support www.breastcancercare.org.uk personal experience professional support applications stationery Breast Cancer Care brand guidelines 32 Stationery is an important public facing application and has been designed to reflect our brand positioning. Central Office 5-13 Great Suffolk Street, London SE1 0NS T: 0845 092 0800 F: 0845 092 0820 info@breastcancercare.org.uk www.breastcancercare.org.uk Helpline: 0808 800 6000 All stationery items conform to a consistent style using a common layout, colour and typing style. Name Surname Company Name Address line one Main address line two City or Town Postcode Printed stationery can be ordered from the facilities team. An MS Word template for letters to fit our letterhead is available via your own PC. If you have any questions about this contact the IT Team. Breast Cancer Care is here00 for Month 2008 anyone affected by breast cancer. Visit www.breastcancercare.org.uk Dear Recipient or call our free helpline on 0808 800 6000. Name Surname Job description or title nameinitial@breastcancercare.org.uk Lore mod tin ute vullum ex enim amet eum autem vullamc onsequis dolor ilis alissim ing enibh eugiam irit at praesent prat. Lesto od tet nos ad eliquisl utpat, sectem dionsequat. Vullandiam il ulla feuiscip esse ming ea faci tat iriure dolobore tisim inis num vulland ignibh et ut iniscipit lan henibh ex eugiat. personal experience professional support 5-13 Great Suffolk Street, London SE1 0NS T: 0845 092 0800 DDI: 020 7960 XXXX M: XXXXX XXX XXX Breast Cancer Care is here for anyone affected by breast cancer. Visit www.breastcancercare.org.uk or call our free helpline on 0808 800 6000. Name Surname Job description or title nameinitial@breastcancercare.org.uk 5-13 Great Suffolk Street, London SE1 0NS T: 0845 092 0800 DDI: 020 7960 XXXX M: XXXXX XXX XXX personal experience professional support Iriusciduis nisim iustisim il ulla at. Ed molor se mod min vel doloreet lore do commodiam quismod olenim dolore facin volor squatie dit lut voloreet dip eugait exeros aci tatie dolor in essim volortis erating ex euis accummolore exerostrud magna consequi te veratummy nostrud magna conse modolore tismod erosting essequatue modolor tionseq uationsent velit, sit lore commolortin ulla con verosto conum essecte dit non ut ipissen isismod tet, sisisis aliquis cipsum qui exer sit ilit lam velismo lorper ad min volore del ipit volore consed dolor incilisisse estrud magna adionsed min voloborting ex enis aliscil elit vendreet, veniam do ex ercip elit in vullupt atumsandit exercidunt at, consequat. It dionseq uiscipit, sum qui euguerit prat lor ad elis do duisi enit nulputpat, quis dolor iriliquisl ex eugue min ex ex eu facipsu msandig niscinibh el ea consectem dolorerci te magna core consendiam, sum alisi blaore doluptat. Exer augue do dipsusting et iril iustrud molorti scidunt utet at. San vulputat ut nisciduisl eugiat. Ad tis nos accummod molobor aute feu facilit numsand rerostrud er alis autatet uercilis do conulput illamet lan heniamet at lor sequis nisit illam niat wis dolummy numsan ex et iurem nullandionse eu facilis nonse dolendre feugue modolore magna am duisim veniam. Iriliquissi. Iquat. Diam, quisit acipit et vel ute er sisl ut velismo lobore vel utem iniamet lam, conseni ssiscilis nulla augait, quisi bla consed elese tatum eliquis nulla conulla feum ver sis nibh et, quisl ercipsum dolobore consequis accum quat. Olortis alisim zzriureet pratue consecte etue magna feum zzriuscinit lan utat eummy nullaor se mincincing exer sequat landit nim veliquate facipit iniamcorting ea am, sum nos atuer sed ea ad dipit vullumm olestis dolor sequipit illuptat luptat. Cum iriurem nonsed magna feugue molor iriusto conulla facillan hent iriustinisl dolummolut. Yours sincerely with compliments Central Office 5-13 Great Suffolk Street, London SE1 0NS T: 0845 092 0800 F: 0845 092 0820 info@breastcancercare.org.uk www.breastcancercare.org.uk Helpline: 0808 800 6000 egistered c arit in England and ales 101 658 egistered c arit in Scotland SC038104 egistered in England co pan no 244 182 Name Surname personal experience professional support e uc ess of personal experience professional support Registered charity in England and Wales 1017658 Registered charity in Scotland SC038104 Registered in England company no 2447182 o al atro n ent atrons oan a e ell erie oot eri alli ell rof re or o les applications PowerPoint Breast Cancer Care brand guidelines 33 A PowerPoint template has been produced to ensure visual consistency and should be used for all our presentations. PowerPoint templates are available on the company drive. There is an art to giving a good presentation, you need to keep your audience engaged and interested. Remember that ‘less is more’. Avoid the temptation to cram a lot of information onto one slide. To keep the audience’s interest, plan your presentation around a few key messages and make them clear. Avoid using the sound effects and animation facilities. If your slide is too distracting your audience won’t be listening to your overall presentation. You will lose their attention. Photographs should appear in full colour. The style and content of photographs should reflect our values and be vibrant, inspirational and engaging. Our image style is natural, supportive, professional, positive, warm and real. Clip art should be avoided. It is unprofessional, clichéd and detrimental to our brand. Images can be sourced from our image library. Alternative images must not be used without prior permission from the provider. . talking about Breast Cancer Care legal requirements layout, presentation and grammar language sign off procedures talking about Breast Cancer Care Strapline Our strapline, ‘personal experience, professional support,‘ gives an instant snapshot of our point of difference from other charities. Most materials we produce should include the strapline. It should always appear in Omnes, lower case throughout. Medium weight type is the default standard. If you have any questions about use of the strapline please contact the publishing team, head of communications or marketing team. Standard copy Where copy is needed to describe the organisation one of the following versions should be used. The standard copy is of different lengths so it can be used for different occasions. Breast Cancer Care is here for anyone affected by breast cancer. One sentence version to be used on items with very restricted space. Breast Cancer Care is here for anyone affected by breast cancer. Visit www.breastcancercare.org.uk or call our free helpline on 0808 800 6000. Two sentence version to be used with restricted space to describe who we are and how to find out more about us, for example, pin badge backing, swing tags. Breast Cancer Care is here for anyone affected by breast cancer. We bring people together, provide information and support, and campaign for improved standards of care. Two sentence version to be used in restricted space and in the exceptional event that website and helpline would not be appropriate, for example on a Fashion Show invite. Breast Cancer Care is here for anyone affected by breast cancer. We bring people together, provide information and support, and campaign for improved standards of care. We use our understanding of people’s experience of breast cancer and our clinical expertise in everything we do. One paragraph version; this should always be used when there is enough room to do so, for example, booklets, policy briefings, press releases. In all but exceptional circumstances this should be followed by: Visit www.breastcancercare.org.uk or call our free helpline on 0808 800 6000. These describing words and paragraphs should always remain the same but other information can be added if you are working on something that requires more copy or more depth. You should always think about the facts that will motivate your audience. For example, if you are writing for a fundraising audience you could say: Breast Cancer Care brand guidelines 35 Breast Cancer Care is here for anyone affected by breast cancer. We bring people together, provide information and support, and campaign for improved standards of care. Every year more and more people need our support. You can help us be here for every one of them. The aim is to keep a consistent and brief style of standard copy that can be used for different audiences. Contact details may change if you want to direct someone to a specific phone number or area of the website. For all general information, the helpline number and website address should always be included. It is warmer and more welcoming after the first usage of Breast Cancer Care to refer to us as ‘we’ or ‘our’. Avoid using ‘the charity’ – as in ‘ten pence from the sale of each item will be coming to the charity’. For advice and support on use of the standard copy, please contact the head of communications, or a member of the marketing team. talking about Breast Cancer Care Breast Cancer Care brand guidelines 36 National and regional centres Our centres need to be referred to correctly to reflect our areas. You should use the following names when describing our centres: Name of centre Acceptable abbreviations (internal only) London and the South East of England London and South East LSE Wales, South West and Central England Wales, South West and Central WSWC East Midlands and the North of England East Midlands and North EMN Scotland and Northern Ireland Scotland S Central Office Please do not refer to as ‘Head Office’ Notes This centre will continue to use ‘Breast Cancer Care Cymru’ externally as appropriate This centre will continue to use ‘Breast Cancer Care Scotland’ externally as appropriate legal requirements Registered charity numbers and company number The registered charity numbers and company number should appear on all official Breast Cancer Care publications and those documents that require the complete legal title – this includes letterheads, but not compliment slips and business cards. (This means that compliment slips/business cards should never be used to make a legally binding agreement.) The registered charity numbers must appear on any materials that have a direct fundraising purpose. It is good practice to put them on all fundraising materials. The company number is not required on general publicity and fundraising materials. They should always be used in the formats below: Registered charity in England and Wales 1017658 Registered charity in Scotland SC038104 NB The two registered charity numbers should always be used together. Registered company in England 2447182 Breast Cancer Care brand guidelines 37 VAT registration The VAT number should appear on all invoices and accounts documents. These will usually be generated internally. It should be used in the format below: Registered VAT number 820429747 language The language we use in all our communications is a powerful aspect of our organisation’s personality and brand. We aim be clear and create impact in everything we say, and we aim to treat all our audiences fairly through the language we use. Jargon It is important to make Breast Cancer Care materials accessible for as many people as possible. For this reason, avoid using jargon or overly technical language where possible. Where medical terms are used, it is helpful to include a bracketed explanation afterwards. For example, adjuvant (additional) treatment. Avoid using phrases that are well known internally to Breast Cancer Care but may feel like jargon to anyone who does not work here, for example TSG, BCAM, ‘helpliner’. Breast Cancer Care brand guidelines 38 Words to avoid Use instead breast cancer sufferer breast cancer victim breast cancer survivor battling against breast cancer fighting breast cancer Woman / man with breast cancer people affected by breast cancer someone who has had breast cancer living with breast cancer ‘the disabled’ wheelchair bound disabled people wheelchair user Man (as in spokesman, businessman, businesswoman) worker, person (as in spokesperson, businessperson) manned (as in ‘manned telephones’) staffed / covered lady or ladies woman or women ‘ethnic’ to mean black or Asian people black and Asian as adjectives only (as in black people, or Asian woman) blacks and Asians Afro-Caribbean African-Caribbean homosexual lesbian and gay lesbian and gay as nouns use lesbian and gay as adjectives, (as in ‘lesbian woman’ rather than just ‘a lesbian’). s/he or his or her where the gender is not determined or known use they/their, for example, ‘contact your GP, they should be able to refer you to …’. never abbreviate to BCC Breast Cancer Care layout, presentation and grammar Breast Cancer Care brand guidelines 39 Acronyms/abbreviations Always spell out acronyms and abbreviations in the first place unless it is something very familiar such as BBC. So British Lymphology Society (BLS) for first use and BLS for second and subsequent uses. 4. Make sure your tone is appropriate to your message and audience. Watch out for the tone created by use of apostrophes. Won’t sounds familiar and in line with our core brand, ‘will not’ sounds formal and legalistic. Capitalisation Avoid unnecessary capitalisation. Initial caps should be used only for proper names, titles of places, and people. For example – Breast Cancer Care Annual Review, Chief Executive Samia al Qadhi. Breast Cancer Care should never be abbreviated to BCC. NB Apostrophes are never used to show more than one. The plural of GP is GPs not GP’s. Our house style for titles of publications is to have an initial cap with any following words in lower case. For example, Breast reconstruction. Full stops Never use full stops in abbreviations such as N.I.C.E, use NICE. Also GP, Mr and Mrs, MJ Dixon. Ampersands Avoid using ampersands (&) instead of ‘and’ unless it appears in an organisation’s name or other title. For example, Legal & General. Apostrophes 1. Apostrophes are used to stand in for a missing letter or letters, for example: I can’t instead of I cannot it’s instead of it is 2. They are used to show possession, for example: the dog’s bone Breast Cancer Care’s services the sponsor’s contribution 3. However, if there is more than one subject (that is a plural noun that ends in ‘s’) the apostrophe should come after the final ‘s’, for example: the dogs’ bones the sponsors’ contribution Bullet points For bullet point text that follows a sentence ending with a colon, each point should begin in lower case and be unpunctuated except for the last point, which should end with a full stop. When bullet point text follows on from a sentence with a full stop, each point should begin with a cap initial and end with a full stop. Do not end points with colons or semi-colons. Correct examples: Even if chemotherapy doesn’t make your hair fall out, it may make it brittle and dry. You may find the following tips helpful: • use a gentle, unperfumed shampoo and conditioner • try not to wash your hair more than twice a week • avoid excessive heat from heated rollers, hair dryers and hot brushes. and There are two main ways of leaving a gift to Breast Cancer Care. • Residuary legacy – a share of the remainder of your estate after all other payments and legacies have been made. • Pecuniary legacy – this is a fixed amount of money specified in your will. Where they may be considered a sub-brand some titles have their own conventions. For example, Strawberry Tea. The Show, In The Pink. Use lower case for: breast care nurse, Breast Cancer Care’s volunteers, Breast Cancer Care’s fundraising team, prosthesis fitting service, helpline. Words should not be written out entirely in capital letters. See below for capital use in headings and subheadings. Although the logo uses lower case throughout, in text Breast Cancer Care should be capitalised. Collective nouns Collective nouns take a singular verb: Breast Cancer Care has....(not have), Asda is....(not are). Dates and years Follow modern British usage and avoid adding ‘th’ or ‘rd’ after numbers. For example, ‘the meeting will be on Monday 12 February 2008.’ Avoid American date style, use 12 February not February 12. layout, presentation and grammar Double spaces Avoid double spaces. Use a single space after full stops, commas and other punctuation marks. Headings and subheadings For externally published material such as booklets and factsheets, headings and subheadings are generally in lower case except for an initial cap for the first word and any proper names. For example: Diagnosing and treating breast cancer or Financial procedures for all staff Never use capital letters throughout. Italics and bold In text, use italics for titles of publications, newspapers, plays, films and reports. Italics can be used to emphasise specific quotations or examples. Foreign words that are not in standard English usage should be in italics. Bold can be used for general emphasis. Don’t overuse italics and bold as it loses the purpose of emphasis. Justification Always left align text. Fully aligned text is much more difficult to read. Hyphens Hyphens are used: after prefixes, for example ‘subcommittee’ and ‘post-menopausal’; to avoid ambiguity, for example to distinguish between ‘re-form’ and ‘reform’. Numerals Numerals from one to nine should appear as words. Numerals including and over 10 should appear as figures. For example: ‘There were four helpline staff who dealt with between 50 and 60 calls per day’. But avoid using words and figures together - write either ‘nine to ten’ or ‘9 to 10’. So ‘nine out of ten lumps are not cancerous’. They can also be used to avoid words that would look odd without one such as deice (de-ice) preempt (pre-empt) or coordinator (co-ordinator). Try to avoid starting a sentence with numerals; if you have to, spell the number out. So ‘Thirty per cent of donations come through legacies.’ Don’t hyphenate ‘email’, ‘website’ or ‘fundraising’. Numerals from 1,000 upwards should have a comma to separate the thousands, for example 10,000. Always use ‘thousand’ and ‘million’ as words in written text. Use figures for units of measurement, prices, page numbers. Breast Cancer Care brand guidelines 40 Paragraphs Don’t indent paragraphs. Quotations Use single quotation marks for quotations from other works or for reported or direct speech. Quotations within single quotes should have double quotation marks. Spelling Should follow English not American conventions, for example use -ise (not -ize). Set your computer to ‘English (UK)’ as its default language. Exceptions to this are when you are quoting direct from a US publication or an American title. If you need assistance setting this default on your machine contact the IT team. Standard document templates Needs to create a link to new Word templates for letters, agenda, minutes, etc plus a standard email signature and the powerpoint template. sign off It is really important that we achieve consistent output that reflects the organisation’s key messages and look and feel. However the sign off process does more than ensure brand consistency. It will help you make sure that your materials have the audience impact that you need . In order to do this smoothly you should build in time for the appropriate approvals at every stage of your project. Key messages and copy All key messages for marketing materials should be signed off by the head of communications and your team head or project owner if you are working on materials for another Breast Cancer Care team or project. These should relate directly to the purpose of your communication, and be developed with your customer in mind. Copywriting and editorial support is available from the publishing team, marketing team and head of communications. Copy proofing Once drafted, and before design starts, copy should be proofed by a member of the publishing team. Breast Cancer Care brand guidelines 41 Design brief and concepts Design concepts should be signed off by the head of communications in consultation with either the production manager in the publishing team or the marketing team. Finished artwork Finished artwork should be signed off by the head of communications in consultation with either the production manager in the publishing team or the marketing team. Final proof A final proof of the fully designed item should be provided to the publishing team for proofing prior to the item going to press. Any questions? We have tried to include in this document all the guidance that staff and designers will need on how to use our brand. Should you have any questions about any of the content or you feel that there is anything missing from this document, please contact: Head of Communications Christinam@breastcancercare.org.uk Marketing Manager Charlottea@breastcancercare.org.uk Production Manager Jasonb@breastcancercare.org.uk Or you can email Brandquestions@breastcancercare.org.uk