Taxation vs Growth - Hotel and Restaurant Association of Northern
Transcription
Taxation vs Growth - Hotel and Restaurant Association of Northern
HRANI Hospitality Volume - X Issue-III October 2013 • `30 An official magazine of Hotel & Restaurant Association of Northern India Hospitality Industry Taxation vs Growth Publisher’s Note Dear readers, With the Ministry of Tourism all set to increase the total number of hotel rooms to 190,000 (approx.) in star-category from the existing 110,000 (approx.), the Indian hospitality industry is today standing on the threshold of a massive supply boom. While some fear a situation of demand-supply misbalance, others feel that the growing supply will create its own demand. Well, whatever the future holds only time will tell, but in the meantime, do keep reading our quarterly HRANI Magazine and let us know your feedback on the same. Ravi Sharma EDITOR’S note Dear readers, ravisharma@sampanmedia.com Under the tourism umbrella, hospitality is a ripening field, fast blossoming and branching out of the tourism tree. With over 50 billion expected to be invested in the growth of Hospitality sector in India, there seems to be no stopping the growth of the Hospitality Industry growth now. With the massive expansion taking place in the hospitality industry, more international hospitality chains setting foot here and MICE segments exploring the hidden potential of tier 2 and tier 3 cities, the hospitality sector is all set to boom and grow in the coming times. Here in this issue of HRANI, we have tried to bring you an overview of the hospitality development in the northern region of the country. From hotel reviews to food reviews, new launches, elaborate interviews, short news, we bring it all to you. contents • A look at the numerous activities at the HRANI in the last quarter – Pg 6 • All is well in Mussoorie, stay at the Fortune Savoy – Pg 14 • Read on about the latest news from the hospitality industry – Pg 24 • New hotels that came up recently – Pg 28 • Various states in India are undertaking plenty of initiatives to boost tourism – Pg 30 • Who moved where? Know in our appointments section – Pg 40 • If you are unable to go on long vacations, here’s a list of some weekend getaways – Pg 44 • Know what your stars say about you in our Astro Speak column– Pg 46 Happy Reading! Priyanka Saxena Ray priyanka@sampanmedia.com HRANI Hospitality Volume X Issue III Team Sampan Editor-in-Chief : Ravi Sharma (ravisharma@sampanmedia.com) Group Editor : Priyanka Saxena Ray (priyanka@sampanmedia.com) Senior Reporter : Subani Saxena Designer : Shivnath HRANI representative on the editorial board Secretary General : Renu Thapliyal Regd Off: 406/75-76, Manisha Building, Nehru Place, New Delhi-110019 Ph: 011-26468103, 26433590 Email: hrani.1950@gmail.com Web: www.hrani.net.in For advertisement related queries contact: 011-41076690, 09560264441 Email: suchi@sampanmedia.com HRANI Magazine is published, edited and printed quarterly by Sampan Media on behalf of Hotel & Restaurant Association of Northern India and published from: Sampan Media Pvt. Ltd., 124, 3rd floor, Shahpur Jat, Opp. Siri Fort Auditorium, New Delhi – 110049, Ph: 9560264443, ravisharma@sampanmedia.com The publishers regret that they cannot accept liability for error or omission contained in the publication however caused. The opinions and views contained in the publication are not necessarily those of the publishers. Readers are advised to seek specialist advice before acting on information contained in the publication, which is provided for general use and may not be appropriate for the reader’s particular circumstances. HRANI Hospitality | October 2013 3 Message President’s message It is high time that the Government should implement nationwide goods and service tax and further trim fuel to give boost to the sector. Dear Colleagues, I feel elated writing this message as the 2nd HRANI Convention has been fixed for October 27 – 28, 2013, and will be taking place at the very plush Pullman Gurgaon Central Park, Gurgaon. I hope not only to get a good attendance of industry people at the convention but to also address the growing concerns of our fraternity. The theme of the Convention is titled as ‘Hospitality Industry-Shaping the Future Growth’. The convention will be inaugurated by Shri Bhupinder Singh Hooda, Hon’ble Chief Minister of Haryana, while Shri Parvez Dewan, Hon’ble Secretary Tourism, Government of India will be joining us. We will also be blessed by H.H. Sri Sri Ravi Shankar with an exclusive session on second day i.e. 28th October, 2013. The early bird discount on the registration can be availed till September 30, 2013 and I anticipate your active participation and cordial support in all our endeavours. I am also delighted to share with you, the solidarity in our fraternity and the fact that we as an industry always come together to collectively fight a concern. FHRAI and its regional associations HRANI, HRAWI and SIHRA recently made a contribution of `52 lakh towards Uttarakhand Chief Minister’s Relief Fund. We at the associations are committed to playing a role in nation building by providing assistance to those most in need of a helping hand, through our own initiatives as well as in partnership with the Central and State Governments. Tourism serves as a pivotal driver of sustainable economic growth and employment generation in Uttarakhand. Though the sector has now been dealt a severe blow, at this juncture, we request the Government to prepare an action plan and give comprehensive relief package to the Uttarakhand industry to overcome the adverse impact. We, at the HRANI promise to extend our full support to 4 HRANI Hospitality | October 2013 the Government to ensure that Uttarakhand steadily returns to the high growth trajectory, which had been previously envisioned. The industry is facing the challenges which prove to be a limiting factor in its all growth. Both the Central & State Governments have been constantly taxing the industry in form of Luxury Tax, VAT, toll taxes on transportation and Service tax. Tax collection and its utilization are very crucial for any economy, but the basis of taxation has to be simplified and justified to all concerned. We also have issues with TRAI over fixation of Broadcasters. The agenda is broad but open to all. Let us all work together towards achieving our ultimate goals with a united team and cordial work culture. I take this opportunity to inform all of you that Ms. Renu Thapliyal Asst. Secretary General has been promoted as the Secretary General of HRANI w.e.f. September 27, 2013 and has been entrusted with the above task. Please join me in wishing her the best in her new assignment & challenges. It is high time that the Government should implement nationwide goods and service tax and further trim fuel to give boost to the sector. You must be aware that ten national hotel and tourism industry bodies have come together to form a NASSCOM-styled tourism association called Federation of Associations in Indian Tourism and Hospitality (FAITH). FAITH has been formed with a aim to address and collectively brainstorm on the macro dynamics of the industry to ensure tourism gets its rightful place in India’s growth story. FAITH is being headed by Mr. NakulAnand as President and its working committee for the year 2013-14 has been formed. We hope that FAITH intended as ‘one common voice’ for the industry, will be successful to take up critical tourism issues with the Government. Garish Oberoi President Message SECRETARY’s message Tourism is an intensely competitive business worldwide and a tourist has multiple choices to visit internationally. Dear Friends, T he month of June was quite unfortunate for Uttarakhand which is one of the states under the command area of Hotel and Restaurant Association of Northern India. The state has been adversely hit by the natural disaster causing heavy loss of lives, infrastructural and economic activity. Many of the prominent pilgrimage destinations have been affected due this heavy devastation and state is under the process of recovery as relief work is going on in all dimensions to bring the state in the normal shape. Tourism is an intensely competitive business worldwide and a tourist has multiple choices to visit internationally. destinations, yoga and meditation, rural tourism, medical tourism, film tourism, adventure tourism, besides having many overseas tourist offices for this purpose, yet we believe that State & Central government including all other service providers have to perform collectively in coordinated manner and change our attitude accordingly, to accept this fact positively, otherwise the growth of inflow can never match with the others even small South East Asian Countries. HRANI is committed to abide by its role & responsibility towards the overall growth of tourism. Though we have multiple plans to promote tourists inflow through MICE Gurvinder Juneja Hony Secretary2013 HRANI Hospitality | October 5 HRANI News Guest Service Gold Seminar-a great success A seminar on Guest Service Gold was organised recently at KK Royal Hotel, Jaipur in association with Hotel and Restaurant Association of Rajasthan (HRAR) and American Hotel and Lodging Educational Institute (AHLEI). A moment of Guest Service ‘Gold’ does not involve one particular skill, character trait or talent. Rather, it is about engaging your guests, unlocking what they want or need, and connecting with them to make their stay unique. It is a combination of vital elements which creates a level of guest service above & beyond the ordinary and which will immortalise the property in the minds and hearts of your guests … forever. Golden rules of Guest Service • Authenticity - keeping it real • Intuition - read the need • Empathy - use your heart • Champion - be a guest hero • Delight - provide a surprise • Delivery - follow through • Emotional connection Mr. Kamal Manaktola, Regional Director North & East India, AHLEI taking the seminar The Guest Service Gold Seminar in Jaipur was and Hemant Mittal in association with the Hotel conducted by Kamal Manaktola, Regional Director and Restaurant Association of Rajasthan (HRAR). North and East India, American Hotel and Lodging A certificate from AHLEI was awarded to all Educational Institute (AHLEI) and more than 45 participants by Shri Rakesh Shrivastava, Hon’ble participants attended the same with full vigour. The Principal Secretary to the Tourism Minister of event was organised with the help of Ajay Agarwal Rajasthan and Sunil Gupta, President, HRAR. Mr. Sunil Gupta, President, HRAR welcoming the Chief Guest Shri Rakesh Shrivastava, Hon’ble Principal Secretary to the Tourism Minister of Rajasthan 6 HRANI Hospitality | October 2013 Chief Guest Shri Rakesh Shrivastava Hon’ble Principal Secretary to the Tourism Minister of Rajasthan and Mr. Sunil Gupta, President, HRAR awarding to a participant. Also seen Mr. Hemant Mittal, MC Member, HRANI (at podium); Mr. Kamal Manaktola and Mr. Ajay Agarwal, MC Member, HRANI HRANI News A Noble Gesture HRANI contributes to Uttarakhand Chief Minister Relief Fund H RANI and its parent body FHRAI along with other two regional associations HRAWI and SIHRA made a contribution of Rs. 52 lacs towards Uttarakhand Chief Minister’s Relief Fund. In the Presence of the Uttarakhand Tourism Minster, Madam Amrita Rawat and Dr. Umakant Panwar, Secretary, Tourism, a delegation led by Garish Oberoi, President HRANI and Vice President, FHRAI along with Praveen Sharma, Jt. Hony Secretary, HRANI, M D Kapoor, SG FHRAI and Sandeep Sahney, Manu Kochar, Shailesh Karanwal met Uttarakhand Chief Minister Shri Vijay Bahuguna to present the cheque to aid the relief work in the disasterstruck state. Commenting on the situation in the state, Garish Oberoi said: “Our hearts go out to the bereaved families and those who have been displaced from their homes due to the tragic natural calamity in the state of Uttarakhand. We remember them in our thoughts and prayers. The nation now faces the task of rebuilding and reconstruction in Uttarakhand, while continuing to provide relief and care to those who are still suffering under the impact of this tragedy. We at the association are committed to playing a role in nation building by providing assistance to those most in need of a helping hand, through our own initiatives as Well as in partnership with the Central and State Governments.” Uttarakhand is one of the nine states under the command area of Hotel & Restaurant Association of Northern India and therefore, it was reiterated by S M Shervani, Chairman, Hill State Committee, HRANI and Treasurer FHRAI that the associations must come forward to contribute for this noble cause. Mr. Shervani added: “Tourism is the backbone of Uttarakhand and we are hopeful that the Government will give us relief packages to reinstate the tourism so that Uttarakhand is back to its glory in future. He said that though some parts of Uttarakhand were affected but the media hype even took away the business from Mussorie, Nainital Corbett etc and that too in the main season. He reiterated that the above areas were safe and tourists could visit them. He appreciated the efforts being made by the Uttarakhand tourism in publicising the fact. (L-R) Mr. Manu Kochhar, Mr. Praveen Sharma, Mr. Garish Oberoi, Dr. Umakant Panwar, Mr. Vijay Bahuguna, Madam Amrita Rawat, Mr. Nav Prabhat, Mr. Sandeep Sahney, Mr. Shailender Karanwal and Mr. M.D. Kapoor HRANI Hospitality | October 2013 7 HRANI News HSRT’s batch gets certified at DIHM The Certification ceremony of the third batch of Hunar se Rozgar Tak through hotels was held at Delhi Institute of Hotel Management (DIHM), Lajpat Nagar, New Delhi. The certificates and honorarium were awarded to over 92 candidates, who had successfully completed 6-8 weeks skill development course in cookery, bakery, housekeeping, utility and service at various hotels of Delhi and NCR. S peaking on the occasion, Garish Oberoi, President, HRANI and Vice President, FHRAI highlighted that the scope is endless in the field of hospitality. “Schemes such as HSRT definitely give students an opportunity to learn basic skills required for the elegant hospitality industry” outlined Garish Oberoi. Oberoi congratulated the candidates for successfully completing the course and thanked all the hotel members for their active participation in the scheme. Garish also appreciated the hard work and efforts of Ravi Prakash, Principal, DIHM and his team for their contribution in taking the scheme to newer heights. Highlighting the key feature of scheme Ravi elaborated, “The selection of Garish Oberoi awarding the students with certificate and honorarium 8 HRANI Hospitality | October 2013 (L-R): S P Kamera, Sunita Barihog, Ravi Prakash, Garish Oberoi, Renu Thapliyal & Anita Sood candidates is done by a duly constituted committee and are trained for 6-8 weeks. Upon attaining 90 per cent attendance and after taking exam the candidates are paid honorarium besides a set of uniform, tool kit, study material, certificate and duty meals. An amount of `2000 is also reimbursed to outstation candidates.” Ravi Prakash thanked Garish Oberoi and Renu Thapliyal ASG, HRANI for all support and cooperation extended to DIHM. The participating hotels included renowned brands such as Vivanta By Taj, Jaypee Group, Ramada Hotel, Gurgaon, Hotel Leela Palace, Lemon Tree Hotels, Red Fox Hotel, Hotel Blue Stone, Crowne Plaza, Gurgaon, The Imperial, Sarovar Portico, Surajkund and Vaishali, HSRT candidates at DIHM Hotel Alka, Park Plaza, Faridabad and Vivanta by Taj, Surajkund. S cope is endless in the field of hospitality. Schemes such as HSRT definitely give students an opportunity to learn basic skills required for the hospitality industry Garish Oberoi -Garish Oberoi HRANI News Cohesive Interface Meeting with Ms. Amrita Rawat Hon’ble Minister for Tourism, Government of Uttarakhand A delegation led by Mr. Garish Oberoi, President HRANI met Ms. Amrita Rawat to discuss the revival of tourism in the state. (L-R) Ms. Renu Thapliyal, Mr. Pawan Agarwal, Mr. Garish Oberoi, Sh. B.S. Hooda hon’ble Chief Minister Haryana, Mr. Rajindera Kumar and Mr. Bharat Aggarwal Meeting with Sh. B.S. Hooda, Hon’ble Chief Minister, Haryana A delegation led by Mr. Garish Oberoi, President HRANI alongwith Mr. Rajindera Kumar, Mr. Bharat Agarwal and Mr. Pawan Agarwal met Sh. B.S. Hooda, hon’ble Chief Minister, Haryana and extended invitation for 2nd HRANI Convention. Mr. Hooda has been very kind to accept our invitation and will be inaugurating the convention. HRANI Hospitality | October 2013 9 Cover Story The challenges of the growing tourism and hospitality industry The Government of India needs to work towards meeting the critical demands of the tourism industry that contributes an estimated `94, 487 crore towards foreign exchange, around 6.4 per cent to the GDP and 7.8 per cent towards total employment. I ndia is one of the top tourism destinations in Asia, according to a CNN global travel survey. The country has received 3.3 million foreign tourists during the period January to June 2013. The WTO (World Travel Organisation) predicts that India will receive 25 million tourists by year 2015. The Indian tourism sector needs an urgent image makeover and higher investment in infrastructure, including through publicprivate partnership (PPP) mode to capitalise on opportunities provided by overall growth in world tourist arrivals, according to the Economic Survey 2012-2013. Serious challenges With the currency falling, soaring inflation increasing debt compounded by natural disasters, the fiscal situation seems challenging. The hotel sector is inherently capital intensive and especially sensitive to the cyclical volatility in the economic and business environment. In recent years, we have seen project costs rise manifold, driven primarily by the exorbitant price of land in our cities. A multitude of external factors, such as rising interest rates, inordinate delays in securing requisite regulatory approvals and an overall economic slowdown had a combined adverse impact on the viability of several newly commissioned and under construction projects across the country. Taxation - The major hurdle in the growth Travel and tourism in India is a high-taxed industry, which makes India expensive as a tourist destination. This is affecting the growth of the industry in India and India is losing out to other low-cost destinations. Inbound tourism is the one most affected. Various taxes are levied across the entire industry right from tour operators, transporters, airline industry to hotels and these include service tax, luxury tax, tax on transportation, tax on aviation turbine fuel (airline 10 HRANI Hospitality | October 2013 industry), and various taxes on transportation. In addition, these tax rates tend to vary across different states in the country. Infrastructure Status The government’s unwillingness to give industry status to the hotel sector is another noteworthy issue. This has deprived hotels of accessing loans at lower rates of interest, which in turn retards the growth of hotels thereby preventing hoteliers from further expansion. 2HRANI nd 27-28 October, 2013 Pullman Gurgaon Central Park, M.G. Road Gurgaon For details call HRANI Secretariat at: 011-4136628 or log to: www.hrani.net.in Special Focus Mr. S.M. Shervani elected as President, FHRAI for the year 2013-14 Mr. S M Shervani, President FHRAI and MC Member, HRANI is the Managing Director of Shervani Hospitalities Limited and the Director of Shervani Industrial Syndicate Limited. He has been in the Hospitality Business for last 30 years and his company is running successfully restaurants and hotels in Delhi and Uttarakhand under the brand name of Rodeo and Shervani. FHRAI OFFICE BEARERS (2013-14) He is a qualified Hotel Management Graduate and a Member of Hotel & Catering International Management Assocation (HCIMA), UK. He has been active in various Associations. He was the President of HRANI, Vice President and Honorary Treasurer, FHRAI. He also had the opportunity to serve as the President of Uttarakhand Hotel and Restaurant Association for two years when it was formed. Mr. S.M. Shervani takes over as FHRAI President from Mr. Vivek Nair (immediate past president) Mr. Deepak Puri Vice-President Trinca’s Restaurant Kolkata He is an alumnus of Pusa Institute of Hotel Management, New Delhi and is currently on the Board of Governors of Institute of Hotel Management, Pusa, New Delhi. Mr. Dinesh Advani Vice-President The Shalimar Hotel Mumbai Mr. Garish Oberoi Hony. Treasurer Hotel Uberai Anand Bareilly Mr. Vivek Nair Hony. Secretary Hotel Leela Venture Ltd. Mumbai Mr. Nitin S. Kothari Hony. Jt. Secretary Peter Cat Restaurant Kolkata HRANI Hospitality | October 2013 11 Special Focus See You in Gurgaon! The 2nd HRANI Convention is the premier event that will propel you and your business to an even higher level. I 2nd HRANI Convention Rajindera Kumar Chairman Convention Organizing Committee - HRANI This event will provide an excellent opportunity to meet and interact for tie-ups and upgradation of your businesses f you haven’t registered for our HRANI Convention, what are you waiting for? The event will be October 27-28 in Gurgaon at Pullman Gurgaon Central Park. Trust me, as the 2nd Convention Chair, we are working on spectacular lineup of speakers, education seminars, plenary sessions, spouse sessions, networking dinner, entertainment and business opportunities at our two day show. This is the premier event of 2013 that will propel you and your business to an even higher level. The theme of convention this year is Hospitality Industry – Shaping the future growth. The Hon’ble Chief Minister of Haryana, Sh. B.S. Hooda has been invited to inaugurate this prestigious event. Mr. Sujit Banerjee, Secretary General, WTTCII & Former Secretary, Ministry of Tourism will be the keynote speaker. Focus Segments Sustainable Brands of Tomorrow Marketing Mantras for Future Success Industry Concerns of nine north states Public Service Delivery System of MOT Culinary Innovations: The Future of Food Event Highlights Delegate Profile • Keynote and technical sessions, panel discussions and open house. • Hoteliers • Future Hospitality IQ: Battle of the Brands • Importance of Vaastu in & designing Hotel and (A session by Vasu Rajesh Ariya) architecture Restaurant • Gurudev speak : Art of living for the Future (A discourse and interactive session by H. H. Sri Sri Ravi Shankar) • Spouses Sessions • Networking Dinner and Cultural Evening 12 HRANI Hospitality | October 2013 The Union Minister for Social Justice and Empowerment, Kumari Selja has been invited for the valedictory Session. Through diligently structured and interactive business sessions, delegates will have a compelling opportunity to engage with policy makers, industry icons and renowned experts on wide-ranging issues of contemporary interest to the sector. Delegates will have ample occasions to network and bond with peers from the hospitality fraternity, in a leisurely and congenial atmosphere. The entire event will offer an unforgettable experience as well as showcase the energy and passion of HRANI. To register, please visit www.hrani.net.in or call 011-41306628 • Restaurateurs • Decision-makers from Marketing, Reservations, F&B and Housekeeping divisions of the Hospitality Industry • Tour operators • Travel agents • Hospitality service providers • Government officials Hotel Review Enjoy unbound luxury at Pullman Gurgaon Central Park Designed to provide ease and comfort to the business travellers on the go, the stylish upscale hotel Pullman Gurgaon Central Park is nestled in a serene part of urban Gurgaon and has taken the hospitality standards of the NCR a notch higher. P Jagan Lacsher, General Manager Convention The property also presents stateof-the-art meeting spaces that extend over 17,000 sq ft. From the 9 meeting spaces to the Connectivity Lounge by Dell and Chill Out Zone; the 8 metre high Phoenix ballroom and the adjacent wedding pavilion leaves the guest spoilt for choice. Another highlight of the property is the free high speed internet/Wi-Fi facility to ensure connectivity at all times. Pullman is the upscale international hotel brand of Accor, the world’s leading hotel operator, present in 92 countries with over 3,500 hotels and 160,000 employees. Located in the main regional and international cities and in prime tourist destinations, Pullman Hotels & Resorts is principally designed to cater for the requirements of cosmopolitan, seasoned travellers, whether they are travelling alone, with their clans or with colleagues. The brand’s establishments offer a new approach to upscale hospitality. The Pullman network has almost reached 80 hotels in Europe, Africa, the Middle East, Asia-Pacific and Latin America where ideas, histories and cultures meet. Our objective is to have 150 hotels around the world by 2015-2020. Pullman, like most of Accor’s brands, is proud to offer the Le Club Accorhotels loyalty program. 2nd HRANI Pullman Gurgaon Central Park features close to 300 rooms with 22 Suites on 3.5 acres of spectacular landscaped gardens. Featuring 285 rooms, which include 120 Superior Rooms, 90 Deluxe Rooms and 75 executive floor Rooms including 22 Suites, Pullman Gurgaon Central Park offers amenities and innovative services to meet the highest standards of professional practice aligned to the brand’s three core values: Commitment, Adaptability and Creativity. The hotel is ideally located on M G Road adjacent to Global Business Park and in close proximity to DLF Cyber city. Its prime location on the Delhi-Gurgaon border offers easy access to Jaipur and Agra. The fully equipped meeting rooms, personal IT service, a dramatic ballroom, contemporary conference facilities and complimentary Wi-Fi makes the hotel an ideal venue for your meetings, seminars and conferences. The stylish upscale hotel offers business travellers and holiday makers an extensive range of food and beverage options, a state-of-theart fit lounge and an international hair salon. The hotel also features the outstanding Mandara spa Located on M G Road, the hotel is adjacent to Global Business Park, in close proximity to DLF Cyber city and within walking distance from Guru Dronacharya Metro Station. Approx. 30 minutes from the IGI Airport, our prime location on DelhiGurgaon border offers easy access to Jaipur and Agra. Pullman Gurgaon Central Park houses the spectacular La Riviera, a fine dining concept that enthral the guests with its Southern French – Italian coastal cuisine. The guests can choose from the finest selection of wines from the French and Italian Riviera and a striking display of gourmet French cheese at the exclusive Vinoteca by Pullman as well as the option to choose their choice of sea-food from the live display in a custom built aquarium. Pullman Gurgaon Central Park offers the signature Pullman Co-meeting Concept – ideal for MICE initiatives – Commitment, Connectivity, Comfort and Cohesion. Moreover, the Pullman brings convenience to customers with a dedicated Events Manager, to detail every aspect of an event, and act as a “single point of contact” during the event and an IT Solutions Manager to address all IT and audio-visual requirements. To enhance the entire event, Pullman also offers Pioneering “Coach” menus to identify the ideal trainer/speaker for the function. HRANI Hospitality | October 2013 13 Hotel Review Fortune The Savoyfor the connoisseur of fine living Swirled in the mist of time, Fortune The Savoy is an elegant and historic hotel built in the style of English Gothic architecture. With a regal history of more than a hundred years, the hotel has been delighting famous dignitaries and royalty from India and abroad. Today, as a Fortune hotel, it stands in all its glory, ready to turn the clock back in time for the connoisseurs of fine living. lakansha pandey T he British have always needed their summer holiday resorts, and Mussoorie, like other hill-stations in India, was almost entirely an invention of the British. While Shimla became the summer capital of British India, Mussoorie became its pleasure capital. Located 34 km from Dehradun at an altitude of 2500 metres above sea level in the beautiful Gharwal Hills, it is one of the most frequently visited hill stations in India as it provides the perfect getaway to those who want relief from the hot, sultry conditions of the plains, especially since it is close enough to the capital to make just a weekend trip. Today, as a Fortune hotel, The Savoy stands in all its glory, ready to turn the clock back in time for the connoisseur of fine living. But while the hotel takes you back to the bygone era, it does not leave you there. The hotel is replete with all modern facilities and amenities, comfortable rooms and delectable dining options. The royal heritage here beckons you to the quiet beauty of the hills while romancing the past. So to check out a little history, check in to Fortune The Savoy. An elegant and historic hotel Savoy was opened by Cecil D Lincoln, an Irish Barrister, here in 1902. Built in English Gothic architecture style and spread over 11 acres, Fortune The Savoy is a wonderful mix of old world charm and new-age conveniences and promises to give its guests an unparalleled experience. The guest rooms and suites at Fortune The Savoy have been especially crafted to make a 14 HRANI Hospitality | October 2013 statement with their soft colours, unique design and all the elements of comfort and convenience. The 50 well-appointed rooms include 26 Savoy Chambers, 12 Fortune Exclusive Rooms and 12 Fortune Suites. All the rooms have the quaint, rustic warmth of traditional English design and are all set to charm you. And of course, they are fully equipped with the latest technology and the finest modern amenities. Hotel Review A n Advanced Management Qualification (AMQ) degree holder from School of Business-Bond University, Australia. Under Mr. Kumar’s dynamic leadership initially as the President, and currently as the Chief Executive Officer, Fortune has witnessed a phenomenal growth. Fortune, a member of ITC’s hotel group, has been recognized by the industry as one of the fastest growing ‘First Class Full Service Business Hotels Chain’ in the country. With regards to the f&b options, The Grand Dining Room is a perfect place to dine with family and friends. It offers a sumptuous spread for the buffet breakfast and the a la carte lunch menu along with a fixed menu for dinner. Fortune Deli serves light snacks and delicious confectionery. Nostradamus, The Writer’s Bar offers the finest premium spirits while providing the perfect atmosphere to relax. From social get-togethers to meetings and conferences, Fortune The Savoy is fully geared to efficiently host them all in great style. There is a meeting room that can accommodate up to 60 guests, backed by professional service and stateof-the-art conference facilities. Another beautiful venue to host gatherings for Currently, Fortune Hotels has 67 Alliance Hotels, with an inventory of close to 5164 Rooms, of which 40 Hotels are operational, and the balance at various stages of development. During the course of this illustrious journey, Mr. Kumar has been awarded a number of accolades, including ‘The Green Hotelier’ award by International Hotels and Restaurants Association (IHRA) in 1996, ‘PATWA International Achiever Award’ in 2012 and ‘Best Professional in the Hospitality Industry 2012’. Mr. Suresh Kumar Chief Executive Officer Fortune Park Hotels Ltd. up to 200 guests is the Beer Garden. The Princess of Wales visited Mussoorie in March of 1906 and stayed at the hotel. She attended a garden party right here in the Beer Garden. She must have surely marvelled at the enchanting view of the stunningly beautiful green valley as, we are sure, you will too. So don’t let the serene beauty of Mussoorie fascinate you anymore, head for a relaxed vacation to Fortune The Savoy Mussoorie this summer with your loved ones. Distance from Library End, Mall Road : 0 km Jolly Grant Airport, Dehradun : 55 km Dehradun Railway Station : 32 km Special features • Live entertainment by crooner at The Grand Dining Hall • Customised fixed meals of different cuisines • Beverage service at Bar • The Savoy evenings hosted by the GM • The live performances from local performers • The tea lounge with dedicated tea menu • The recreation room • Outdoor games and kids play area • Availability of bed side story teller for the kids • Picnic planner HRANI Hospitality | October 2013 15 Hotel Connect Carlson Rezidor targeting 100 operational hotels by 2015 Emanating warmth not just through his smile but also his conduct, K B Kachru, Chairman, Carlson Rezidor Hotel Group, is one of the most humble hospitality veterans today who takes pride in understanding the hospitality potential in India long before the competitors could fathom. Pick a city that you feel has potential for a hotel and guess what, you will already find on the many Carlson brands enjoying monopoly there! lPriyanka Saxena T hough 2012 was a challenging year for Indian hospitality, Carlson Rezidor Hotel Group managed to achieve its targets in terms of opening new hotels. It also signed management contracts for 10 new hotels last year, going on to prove that come what may the group will stick to achieving its short-term as well as long-term targets. “There are bigger challenges looming large for 2013-14 with uncertainty hanging in the air,” announces Kachru when we meet him to get a sense of where the fornow booming business is headed in the near future. The impending elections will have a rub-off effect and cause delays in obtaining various permissions, licenses and so on, he points out, adding that any policy changes will now have to wait till the new government comes up. He also minces no words when he says that the budget this year was a huge disappointment. “It is sad to note that the industry is still considered to be an industry of the elitists by our government that ignores its immense employment potential and to bring in foreign exchange.” It’s high time now that tourism and hospitality are given due recognition in India, he says. Carlson has been focusing on its two major brands – Radisson and Country Inn & Suites in the past, but it will shift its focus now more towards the mid-segment cities. 16 HRANI Hospitality | October 2013 “We collaborate with the tour operators and work closely with the travel trade. In return, we get good support from them. We established a presence in India when others had not and that works in our favour,” he explains. Currently the group has 62 operational hotels while another 40 are under constructions in various source markets. The strategy seems to focus not just on one segment but try and tap various source markets through a variety of brands. “Our aim to be where the business is,” Kachru adds. The veteran fears a demand-supply misbalance and strongly believes that in order for the tourism in India to grow, infrastructure has to improve. With the aim to have 100 operational hotels by 2015 and 150 operational hotels by 2020, the Carlson Rezidor Group is leaving no stone unturned in its efforts to meet the target. It has tie-ups with 26 hotel schools and is the founder promoters of IIMT. The group also facilitates movement of staff within the group’s various brands. The portfolio of the Carlson Rezidor Hotel Group includes more than 1,300 hotels, a global footprint spanning 81 countries and territories, a powerful set of global brands (Radisson Blu, Radisson, Park Plaza, Park Inn by Radisson, Country Inns & Suites by Carlson and Hotel Missoni). In most of the group’s hotels, guests can benefit from the loyalty program ClubCarlsonSM, one of the most rewarding loyalty programs in the world. The Carlson Rezidor Hotel Group and its brands employ more than 80,000 people. Before joining Carlson Rezidor Hotel Group, South Asia, Kachru was the head of Ashok Group of Hotels, owned by the India Tourism Development Corporation. An industry veteran, Kachru is an active member of various committees, including the National Tourism Advisory Committee. He has been on the board of directors for the Tourism Corporation of state governments in Jammu and Kashmir, Puducherry and Madhya Pradesh, and on the board of Governors of the Institute of Hotel Management in New Delhi. Kachru has also been an Executive Member of several associations, including the Pacific Asia Travel Association (PATA) India Chapter, the American Society of Travel Agents of India, and the Federation of Hotel and Restaurant Association of India. “Hospitality industry has moved ahead in all spheres. It has learned to adapt to new dynamics and has certainly become more global now. The expectations and standards of delivery have changed and grown manifold,” he says. According to Kachru, given the prevailing scenario in hospitality today where the guests are spoilt for choice, it is very important to offer value for money to the clients. “The mantra is to exceed the expectation of the guests and develop a level of trust with them. In India, f&b helps you position your hotel. We too are focusing extensively on f&b and are coming up with new and innovative ideas, of which, Indyaki at Radisson Blu Paschim Vihar with live cooking counters is one example,” he says. The veteran feels that the problem today is of integrated development. “We have opened properties in some unconventional destinations and they all are doing well. There is huge potential in the India market you need to have a vision to see it. There are challenges, such as HR, infrastructure, which have and will always be there. As long as they are tackled well, Indian hospitality industry will continue to boom,” concluded Kachru. K B Kachru Hotel Connect Fresh, spirited and youthful, Lemon Tree welcomes you to their world Operating over 21 hotels in 14 cities with 2600 rooms and over 3000 employees, Lemon Tree, undoubtedly, is one of India’s fastest growing chain of upscale, midscale and economy hotels. With the firm belief of offering customers value for money options, the hospitality brand has fast established its name in the hospitality arena. Rahul Pandit, President and Executive Director, The Lemon Tree Hotel Company, shares more details. lPriyanka Saxena L emon Tree Hotels has established a strong and unique position in the minds of the consumers, which is evidenced from the fact that 16 hotels (operating for one year+) from the 21 existing were awarded the TripAdvisor Certificate of Excellence in 2012 and eight hotels with the MakeMyTrip.com Platinum Pick Award. Both these accolades are truly valuable as they reflect consumers’ feedback and choice. “Fresh, spirited and youthful, we are India’s fastest growing chain of upscale, midscale and economy hotels. We currently own and operate 21 hotels in 14 cities. This speedy growth has made the group the third largest hotel chain in India by owned rooms, currently,” shares Rahul. By 2015-16, the company will own and operate over 4000 rooms across most of the major cities in India including Ahmedabad, Aurangabad, Bengaluru, Chandigarh, Chennai, Ghaziabad, Gurgaon, Goa, Hyderabad, Indore, Jaipur, East Delhi, Muhamma (Kerala), Mumbai, New Delhi and Pune. Speaking on the USP of the brand he says, “I believe the over-arching USP for the Lemon Tree Company brand portfolio is unbeatable valuefor-money at each price point – from the upscale Lemon Tree Premier to the midscale Lemon Tree Hotels and most certainly for the economy Red Fox Hotels. The fact that consumers endorse these brands and have made them their ‘brand of choice’ is clear from the TripAdvisor Certificate Excellence and the MakeMyTrip.com Platinum Pick Award mentioned earlier,” adding, “Growth is on the agenda again through new hotels – our flagship Lemon Tree Premier and Red Fox Hotel at Delhi Airport. Consolidating and expanding business on the brand website through a relaunched, more consumer friendly and intuitive website and booking engine and speedily spreading the network across India through the management vertical – Carnation Hotels. The marketing strategy is to build the consumer base through trial, deliver an unparalleled rewards program and bring to consumers a product-service offering that gives them exactly what they want at that price point.” Lemon Tree Hotels follow a very strong corporate social responsibility policy and takes pride in sharing it. “Our corporate social responsibility quotient has been high and we have undertaken several initiatives since 2006-2007 hiring ‘Employees With Disabilities’ (EWDs) has been our single most powerful one. Lemon Tree believes that persons with disabilities must be provided the same opportunities as others to realise their full potential. By creating an environment in the organisation that allows them to deliver their best, we are able to play a part, however small, in social inclusiveness and nation building. Our company philosophy is to make Lemon Tree Hotels an inclusive workplace and to build processes with appropriate learning that will facilitate this objective. We currently have over 130 EWDs in our team, who are all hearingand-speech impaired. They work across different areas of our hotels e.g. Housekeeping, Kitchen Stewarding and Food & Beverage service. This is currently six per cent of the total staffing of the 21 hotels we own and operate across India. Our goal is to take this to 10 per cent of total staffing be 2013-14 or about 250 EWDs,” he shares. Being a hospitality expert, Rahul feels that the consumer’s buying behaviour i s fast changing i.e. consolidation by corporates through RFPs and individual consumers are moving online – for reviews, price shopping, buying bundled packages and booking hotels online. He feels that the brands that cater to this change in a compelling and competitive manner are the ones that see greater share-of-wallet. He further feels that India performed below the global markets – due to a massive supply injection and a lackluster CAPEX environment. “This economic reality was further compounded by our double digit taxation policy. Our Asian counterparts with a pragmatic, tourist friendly policy-enabled environment – Singapore, Hong Kong, Dubai and Thailand – registered 80 per cent plus occupancies. It is time for the government to plan structural support for the industry in India. The right signals would be including hotels in the infrastructure list and ensuring single digit taxation on hotel rooms. These measures will not only maintain investment momentum in the sector but also arrest flight of domestic and international demand, currently bypassing India,” avered Rahul. The current climate can promote consolidation if value expectations are realistic. Foreign REITs would watch the governance scenario and policy outlook before making an investment decision,” he outlines. Rahul Pandit HRANI Hospitality | October 2013 17 Restaurant Review Treat your senses @ Pullman A 2nd HRANI Convention ll day dining; passing the lobby, you enter the space - live cooking stations, fire, smoke, activity, all wrapped in a modern and stylish design envelope. Grills, tandoori ovens, a wood burning pizza oven, sauté stations and under-lit ice walls punctuate the space and engage seated guests: It represents “Culinary Drama”. The restaurant features satellite buffet stations within the dining room with live cooking. Creatively designed display shelves with exotic utensils and dramatic under lit ice baths at the buffet stations appeal to the artistic eyes. Your senses are engaged eye-catching displays of exotic spices and ingredients , built around buffet stations, an open-hearth, wood-fired duck roasting oven and a classic pizza oven with a thermal window. 18 HRANI Hospitality | October 2013 The menu features global flavors with universal appeal. Emphasis is placed on regional Indian foods while a la carte service is also available for many dishes at the live cooking stations. The menu includes favorites such as Italian grilled vegetable salads, grilled sirloins with tangy mojos, tandoori chicken and fish, stir-fried Szechuan shrimp, premium pastas, wood roasted meats and many more. For those with a sweet tooth, desserts include an ice cream station, freshbaked soufflés, exotic fruits, sumptuous cakes and an extensive cheese selection. The beverage menu is weighted in some exclusive and selected red and white wine, local and imported beers, infused vodkas, great coffees and teas, as well as an array of non alcoholic exotic fruit and vegetable drinks. Restaurant Review Enjoy all-day dining at ZING Soak up the atmosphere of Zing, the all-day world cuisine restaurant featuring an international platter set to tantalise all taste buds. Z ing, located at the lobby level, is The Met’s best bet for people who wish to enjoy continental food with the lovely view of the pool. Guests here can choose from the live cooking stations and the most treasured of wines. For people who love sweets, the delectable dessert menu will surely satisfy their sweet tooth. Every sumptuous dish served at the restaurant carries that distinct, indefinable zing that is sure to keep diners coming back for more! The chef personally looks into each and every detail of the dish being prepared and is ready to alter it a little as per your taste. At Zing you can catch up Timings for a coffee at leisure, Breakfast Buffet: 0700hrs to 1030hrs a business meeting over Dinner Buffet: 1900hrs to 2300hrs meal or a brunch on a laidback Sunday. Lively Cuisine Served: Choice of delicacies from music, impeccable the kitchens of the world service, scrumptious food and refreshing Address: beverages make the The Metropolitan Hotel & Spa, All Day Dining an Bangla Sahib Road, unparalleled experience New Delhi full of Zing! The Met, a fine Telephone No.: 011-42500200 blend of beauty and E-Mail Id: zing@hotelmetdelhi.com intelligence, is a member Website: www.hotelmetdelhi.com of Utell Hotels & Resorts, an international hotel marketing brand, mesmerize guests with eclectic options to choose and features in their Luxury Business Collection. from distinctive dining and wining experiences. The Met houses renowned restaurants to To the global gourmet, The Met offers the award winning Sakura, India’s first Japanese restaurant, Chutney, Bar + Tandoor, offering dinners an indigenous fusion of pan–Indian cuisine, Zing, the all-day world cuisine restaurant featuring an international platter set to tantalise the taste buds. In addition, The Met has a full service Business Center, stylish Banquet Halls and Meeting Venues, Health Spa with Swimming Pool to provide the extras that our corporate business traveler expects. The hotel is home to Craft House a luxury lifestyle store, with its exclusive range of Indian handicrafts, pashmina, jewellery, Ayurvedic spa products and the most unusual and unique Indian tea selections. The Met believes in providing luxury with a conscience and therefore has created EcoMet. The objective of EcoMet (Ecological Philosophy of The Metropolitan Hotel inspired from both the ancient Indian Vedic Science and Modern Science) is that The Met aims to create perfect. HRANI Hospitality | October 2013 19 Spotlight A Wine for every occasion Ten years ago, the idea of drinking Indian wine would draw sniggers and the odd ‘vinegar in a bottle’ dig. Since then it has won praise from international wine experts and importantly gotten Indians to drink more of it than they ever have in the history of this spirit-loving nation. Indian vineyards started their careers by sticking to predominantly four French varieties: Cabernet Sauvignon, Shiraz, Sauvignon Blanc and Chenin Blanc, but other interesting varietals such as Viognier, Merlot, Chardonnay and Reisling are gaining prominence. The Indian basket is getting more diverse and better. There’s also plenty of it to confidently recommend. Enlisted below are some of the finest Red and White Wines of India. 20 HRANI Hospitality | October 2013 Spotlight and tannic, similar to the Australia one which is referred to as Shiraz, though Reveilo insists on calling their wine Syrah. This is one Indian wine that can actually get better with some ageing. So pick it up, store it well and there’s no telling what other interesting characteristics you might discover six months to a year on. Sula Rasa (Shiraz) Concentration delivers students to distinction. Concentration does well for the vines too and Sula scores great points on that account with this Shiraz. Straight Shiraz hasn’t been popular until recently, prior to which all of Sula’s Shiraz were going into blends. This effort though makes that decision seem ever more curious. This wine has intense, spicy aromas and the sheer concentration of fruit comes through on the palate while the Six of India’s finest Red Wines Reveilo Reserve Syrah There was both incredulity and anticipation when Vintage Wines decided to introduce a premium wine with half the range priced around `1,000 a bottle. After a pour, however, both issues were flushed out. Bottled under the brand Reveilo, this wine is estate grown - picked from the producer’s own Nashik vineyards and matured in new French oak barrels for nine months. This is a big wine and its elegance makes it a special one. The wine has a smokey character, it’s peppery with flavors of dark berries predominating. There’s more than just a hint of oak which sits well with this Syrah’s flavour profile and the tannins are balanced without being too soft. Syrah hails from the Rhone valley in South East France where it yields a peppery, medium - bodied red. Interestingly, the Indian style is more robust HRANI Hospitality | October 2013 21 21 Spotlight oak element is subtle, at best. The tannins are however very present which gives the wine good structure. Sula maintains that it will only bottle the Rasa during the best of vintages. The first batch, a 2007 vintage, contained only 600 cases and they don’t come cheap. This is an occasion wine and putting it away for a while longer, to further soften the tannins, will only do it more good. Grover’s La Reserve (Cabernet Shiraz) It’s long held the mantle as India’s best wine, becoming an almost household name for the first generation of wine drinkers in India. The legacy has filtered through to the current generation to whom it has endeared, in spite of the variety of international reds they’ve hed. Ironic then that this iconic wine was produced in Nandi Hills in Karnataka, not Nashik, regarded hitherto as the Indian wine capital. The first adaptation of the patently Australian style of Cabernet Shiraz was grown under the uncompromising attention of revered French wine maker Michel Rolland. Even today, the grapes are handpicked from the oldest of the estate’s vines and given six months in French oak barrels. La Réserve is a rush of ripe fruit but in a good way. There are also notes of chocolate and vanilla. The fruit and oak contain one another and the tannins balance the two. The wine has a near perfect landing so to speak. Its astonishing consistency over the years justifies the grand name. Indus Cabernet Sauvignon On the way to Nashik from Mumbai, Igatpuri is a well-known home to a cult of meditation and draws trekkers during the monsoons. Last weekend it drew a certain curious trio of city professionals, out from their urban lives towards the valley’s soil and the consequent result was not just sterling wine under the brand name 22 HRANI Hospitality | October 2013 fruit character and spice as well as a powerful oak influence. This is probably the one Indian red that can unquestionably age and the time to drink it depends on what you prefer - robust tannins and rich oak flavour (drink now) or ripe fruit with soft tannin (age it). In any event, the impressions stays long on the palate, perhaps long enough to tempt one to stock up. Uncork it or put it down for some but get it you must. York Cabernet Sauvignon Indus, but the discovery of a sub-region and micro-climate that for long lay under the noses of wine grape farmers and is only now gaining recognition. The Indus Cabernet Sauvignon is a great one not just because it outdoes the standard but that it bares another all together interesting style with hints of mint and eucalyptus, not a hint of sweetness and a full body that fills the mouth and the senses. The dry finish is the proverbial icing on the cake. This wine goes down very well indeed and the bottle looks beautiful too. Chateau D’Ori Cabernet Shiraz When you describe a wine as rich, there’s the invariable association with expensive. For the quality, this wine isn’t and has emerged as by far the most worthy challenge to the La Reserve (ditto red blend). The laterite soils of Dindori and the keen stewardship of Monsieur Athanese Fakorellis, flying French wine maker, has yielded a fine result. It’s got expressive red If the consistent mention of Cabernet Sauvignon in this piece is a dead giveaway so be it. This grape has thrived in Indian conditions and York upholds this modern tradition with a luscious red and its expression gets better the longer it stays on the palate. The wine has good body, hints of dark cherries, pepper and pencil shavings even. This is a pleasantly complex wine and the oak on the finish is a nice touch. Not bad at all considering that it’s the producer’s first vintage. India’s finest White Wines Indus Sauvignon Blanc In India good white wine is harder to find than red. Much, much harder. So when an Indian white fits that description of bouquet and palate, you want to hold onto it and enjoy it the way you would a rare flower. The Indus Sauvignon Blanc has found a good home in Igatpuri Maharashtra. This white wine exemplifies balance - the aromas of citrus fruit and cut grass, citrus and passion fruit on the palate - and with pleasing dry finish, defines India’s posit in the universe of the new world Sauvignon Blanc styles. Reveilo Chardonnay Reserve It works in Burgundy, has been received with Spotlight mixed reception in America and never succeeded in India until recently. More specifically, Chardonnay fermented and matured in oak. Without getting to technical, Chardonnay is the one white that gets the oak treatment while more white wine is held in metal tanks. Reveilo is the only one to attempt it here and has created a peach of a wine. In fact, it’s got flavors of peach and passion fruit, an almost flinty character and a sweep of oak towards the end. It’s a touch creamy as well. The wine maker has improved this wine with every vintage and with the current one; he’s hit the sweet spot. Mercury Chenin Blanc This wine has earned accolades and won awards and the fact that it’s only been bottled for three years does it no harm whatsoever. It stands apart from the typical Indian style of Chenin Blanc which experts have come to define as modestly acidic with a discernibly sweet finish. Not so with Mercury’s star white - all floral nose and honeydew and melon on the palate, crisp acidity and a dry, contrasting finish - which lends the wine a distinct character and makes it the pick of the bunch. Grover’s Viognier Grover’s was the first to grow this Rhone Valley grape in India and still retains the edge even though there’s now competition. The Viognier traditionally turns out a perfumed and floral wine which is the delight of those who prefer the lighter style. Grover’s Viognier retains those attributes but also boasts visible acidity which only makes it more fresh and appealing. Look out for the apricots and tropical fruit flavors. This wine is highly underrated and can only get more popular. Unfortunately there isn’t much around so it’s one to look out for and stock before it runs out. Chateau D’Ori Sauvignon Blanc The producer surprised everyone by using oak chips to mature its Sauvignon Blanc - a French style rarely tried elsewhere - but while this is no longer the case the wine still attains a fine balance between alcohol and acidity. It’s crisp and floral. Grapefruit and citric aromas come through on the nose while on the palate the wine has mineral characteristics that complement the fruit. An obvious Indian summer afternoon choice. Sula Riesling It finds mention on our list not just because it’s the only Riesling ever made in India but because the style is more Germanic than New World. There’s a whiff of petrol on the nose and honeyed notes. The Sula Riesling is an elegant wine with low acidity and a tinge of sweetness on the finish. It’s a darling for those who like lighter white wine styles. HRANI Hospitality | October 2013 23 Update Foreign tourists in groups to India to get collective landing permits In a bid to attract more foreign tourists to the country and do away with the tedious visa procedures, the Indian government has allowed Visa-on-Arrival facility for foreign tourists coming to our country in groups of four or more. The permit will be for a period not exceeding 60 days and the tourists will also be provided multiple entry facilities to enable them to visit neighbouring countries. lPriyanka Saxena C lose on the heels of liberalising the tourist visa on arrival (T-VoA) for people from 11 countries, foreign tourists arriving in groups will be provided collective landing permits as part of a plan to boost their arrivals. The collective landing permit will benefit the State as the Foreigner’s Registration offices in Thiruvananthapuram, Kochi, and Kozhikode figure on the list where the tourists or travel agencies can submit the details 72 hours in advance. The tourism industry will also benefit from group tours as the state is promoting MICE (meetings, incentives, conferences, and exhibitions) tourism in a big way as Thiruvananthapuram, Kochi and Kumarakom are favoured destinations for meetings and conventions. Already, the Thiruvananthapuram international airport and the Cochin international airport have been designated as gateways to the country by the Union Government to grant the T-VoA to increase tourist arrivals. The decision to grant the collective landing permit taken by the Union government had been conveyed to the States, as the Foreigners Registration Office is involved, and stakeholders of tourism industry. Foreign tourists in groups of four or more sponsored by the travel agencies approved by the Union Ministry of Tourism and with a pre-drawn itinerary will be provided a collective landing permit for a maximum of 60 days. Multiple entry facilities will also enable them to visit neighbouring countries. 24 HRANI Hospitality | October 2013 Dr. K Chiranjeevi Shri. Parvez Dewan For availing themselves of this facility, the tourists or travel agencies can fill in an application online. The list of members along with the printed visa application and their itinerary should have to be submitted to the Foreigner’s Registration Office concerned. Along with the three major cities in the State, Delhi, Mumbai, Chennai, Kolkata, Amritsar, Bengaluru, Hyderabad, Goa and Lucknow figure on the list from where the facility will be available. An undertaking will also have to be given to conduct the tour as per the itinerary and that no individual will be allowed to drop out from the group. Compared to the collective landing permit, the T-VoA is valid for 30 days. Those applying for the visa should not have a residence or occupation in India and hold a passport with minimum sixmonth validity. Union Tourism Minister Shri K Chiranjeevi has welcomed the new initiative. In a statement he said, “This was a move forward and would go a long way towards boosting group travel to India, and would also give a boost to the tourism industry in the country.” Website gets a new look, more hits The revamped Incredible India website www.incredibleindia.org recently crossed the two million hits mark recently. A spokesperson for the Tourism Ministry said the website has started receiving almost 6,000 hits every day. This major increase is the result of the Tourism Ministry’s new policy to place a large number of services on the website in pursuit of the directions of Union Tourism Minister K Chiranjeevi to concentrate marketing efforts through the internet in proportion to the number of potential tourists using the internet vis-a-vis other traditional media. A study commissioned by the Tourism Ministry two months ago, revealed that in the US 15 per cent of those polled received the Incredible India message through the internet, 15 per cent through television, 26 per cent through the print media and the remaining through at least two of the three media. In Australia, the figures were 14 per cent for the internet, 19 per cent for television and 22 per cent for the print media and the remaining through two or more media. Through the Incredible India website, it is now possible for an internet user sitting in any part of the world to book a domestic airline ticket in India on the five main domestic airlines and also to book a hotel room at any hotel in India that is a member of one of the three major hotel associations. Officials at the Ministry say the spurt in the popularity of incredibledindia.org is also due to a number of other services that have been put on the website, in collaboration with Google and its affiliate YouTube. Now anyone can watch complete recordings of 14 sound and light shows at different locations in India through collaboration between the Ministry and YouTube. Anyone wishing to get a glimpse of the luxurious hospitality given to delegates of the recently concluded United Nations World Tourism Organisation conference held in Hyderabad can go through a video of the hospitality and entertainment provided at the various palaces of Hyderabad through a button on the home page of the Incredible India website. This film was produced free of charge by Shri Chiranjeevi’s own production company. Update Tourism boost in Karnataka Protection to foreign tourists The Ministry of Tourism has sanctioned a mega project for ‘Development of Tourism Infrastructure at Hampi World Heritage Site in Karnataka’ and has released `26.27 crore. The State Government of Karnataka has submitted another proposal for development of tourism infrastructure at the World Heritage Site Pattadakal and Badami/Aihole in Bagalkot district in Karnataka as mega circuit project for grant of central financial assistance. The project has not been sanctioned due to non-submission of utilisation certificates by the State Government of Karnataka for CFA sanctioned by the Ministry of Tourism during the 10th and 11th Five Year Plan periods (up to 2010-11). Dr K. Chiranjeevi has said that in order to ensure safety and security of tourists/foreign tourists, Ministry of Tourism has advised all the State Governments/UT Administrations to deploy Tourist Police. He said some of the State Governments have deployed tourist police in one form or the other. Further, the guidelines for formation of Tourist Security Organization(s) comprising ex-servicemen, formulated by the Ministry of Tourism, Government of India in consultation with the Ministry of Defence, Home and Directorate General of Resettlements, have been forwarded to the State Governments/UT Administrations. Union Tourism Minister to inaugurates new campus of Iittm at Noida Dr K. Chiranjeevi recently inaugurated the new campus of Indian Institute of Tourism and Travel Management (IITM) at Noida. The new campus is spread over 10 acres of land in Sec 62 of Noida and has been constructed at a cost of `27.70 crore. Indian Institute of Tourism and Travel Management (IITTM) is an autonomous organisation of the Ministry of Tourism, Government of India and is one of the premier institutes in South Asia offering education, training, research and consultancy in sustainable management of tourism, travel and other allied sectors. IITTM, Delhi offers two year PGDM programme in tourism and leisure. It has pan India presence with its centers at Gwalior, Nellore, Delhi, Goa and Bhubaneswar. Revision of Guidelines for Hotel Classification Dr. K Chiranjeevi, Minister of State with Independent Charge for Tourism, Government of India, has approved the revision of guidelines for hotel classification/re-classification to make hotel services customer-oriented. The revision of these guidelines has been aimed to provide a higher level of services in hotels and to make information about customer rights available to them on and before arrival. Dr Chiranjeevi expressed hope that the revised guidelines would make hotels more visitor-friendly and hospitable. The norms for four, five and five star deluxe hotels also include amenities like safe in the rooms, hair dryer, mini-bar, iron and iron board. The guidelines also said, “All star hotels should clearly indicate on their website under the head ‘Facilities and Amenities provided on complimentary basis’ the facilities and amenities provided to guests “free of cost” like complimentary breakfast.” Chiranjeevi calls foreign film producers to India Dr K. Chiranjeevi has said that India is a complete film-making destination. Speaking at the Cannes International Film Festival at Cannes, France recently the Minister said “We try constantly for creating new opportunities for the international filmmakers, to access diverse Indian locations, and state of the art production and post-production facilities. India offers range of locations from magnificent Himalayas to sprawling beaches; from vast deserts to placid lakes and back waters; from legendary forts to world heritage sites. Our country represents immense vibrancy and enthusiasm waiting to be captured on global cinema screens. The Oscar winning film Life of Pi is the latest example.” Tourism Committee formed An Inter-Ministerial Coordination Committee (IMCCTS) has been constituted under the Chairmanship of the Principal Secretary to the Prime Minister to facilitate resolution of Inter-Ministerial issues involved in the development of tourism in the country. The committee includes the Member Secretary, Planning Commission, Chairman, Railway Board, Secretaries from the Ministries of Home, Defence, External Affairs, Road Transport & Highways, Civil Aviation, Rural Development, Environment & Forest, Urban Development and Secretaries from the Departments of Revenue, Expenditure, School Education & Literacy, Ministry of Labour and Employment and Ministry of Culture. Secretary, Ministry of Tourism is the Member Convener of the Committee. HRANI Hospitality | October 2013 25 Industry Update HICSA 2013-hotel owner’s in limelight T he recently concluded ninth annual Hotel Investment Conference South Asia (HICSA) 2013 held at Grand Hyatt Hotel in Mumbai focused majorly towards the hotel owners and was also a welcome call for the investors. The ‘Working Group on Tourism’ for the 12th Five Year Plan (2012-2017) has projected an annual growth of 12 per cent in the tourism sector, wherein the requirement of additional hotel rooms under classified category in 2016 is estimated to be 1,90,108 rooms. Keeping this in mind, the HICSA 2013 annual conference was aimed at addressing the issues surrounding hotel owners. Manav Thadani, MRICS, Chairman – South Asia, HVS kicked off the event by presenting an analysis of the owner’s survey initiated by HVS India. The survey conducted for 20,863 hotel rooms briefly stated few challenges faced by the hoteliers in India as compared to its overseas counterparts. Manav Thadani GSWS 2013 from October 5-7 in Gurgaon T he Global Spa & Wellness Summit (GSWS) 2013, the seventh edition of the highly prestigious annual Global Spa & Wellness Summit, will be held from October 5-7, 2013 at The Oberoi, Gurgaon. The Global Spa & Wellness Summit (GSWS) is an annual event that attracts executives and leaders from around the world with an interest in the spa and wellness industries. The annual Summit is recognised as the preeminent gathering dedicated to bringing together industry leaders in a collaborative setting and has been responsible for some of the most important spa industry research in the past few years. The theme of this year’s summit is ‘A Defining Moment’ one of the topics that will be addressed at this year’s Summit is the growing importance of wellness and wellness tourism worldwide. Leelaventure to double its portfolio in next 5 years H otel Leelaventure Limited is looking forward to expand its presence in the India and international market by doubling its portfolio of hotels in the next five years time period. The luxury hotel group which at present operates six hotels under ownership basis and two under management contract further has plans to add four new luxury hotels and two Leela Residences in next four years time frame. The properties under development include a resort in Jaipur, one property at Agra on Joint Venture model, approximately 250 – 275 room property each at Bengaluru and Noida under management contract and one property at Lake Ashtamudi in Kerala. Once the market is saturated from luxury then we may look at diversifying in to mid-market hotels, added Rajiv Kaul, President, Hotel Leelaventure Limited. Rajiv Kaul Accor reaches a new milestone in MICE segment A ccor’s network of hotels with meeting capacities is growing fast, supported by the Group’s strong expansion. Accor unveiled, during the annual IMEX Frankfurt tradeshow, its new milestone of a network of 2,000 Meetings & Events hotels. With a secured pipeline of 250 hotels to open in the 2 coming years, Accor should offer meeting facilities to business clients and meeting planners in 2,250 hotels by 2015. The Group has more than 10,400 meeting rooms, in 90 countries, in key business hubs, city centers, airports & incentive destinations. Recent openings of hotels with meeting capacities include Sofitel Al Khobar The Corniche in Abu Dhabi, Pullman Dubai Deira City Centre, Pullman London St Pancras, Pullman Jakarta Central Park, MGallery Carlton Lyon, Novotel Sofia, Novotel Moscow City or Mercure Rosa Khutor Hotel in Sochi. 26 HRANI Hospitality | October 2013 Industry Update IHG grooms future hospitality leaders with IIMT partnership I nterContinental Hotels Group IHG announced a formal partnership with the Institute for International Management and Technology (IIMT) which expands IHG’s existing IHG Academy programme across India. India’s workforce, those between 15 and 64, is expected to rise to 67 per cent in 2020 and the challenge is to turn those people into an employable workforce. IHG wants to contribute to the education of the future generation in India through its IHG Academy programme. IIMT will benefit from the partnership through a range of initiatives including IHG guest lecturers and mentors on campus; work experience placements for their students at IHG hotels; sponsorship of campus facilities as well as the opportunity to connect students with a range of employment options when they are finishing their studies. The 7th IHG Academy, IIMT based in Gurgaon, joins the six Academy programmes already operating across the country. LaLiT Group to open 25 budget properties soon L alit Suri Hospitality Group, the majors in hospitality sector with the renowned The Lalit Hotel brands is aiming to establish the company’s base in mid-market hotel segment. The hotel group has recently launched a 112 room property at Faridabad in Uttar Pradesh known as Vibe Hotel by The Lalit Traveller. The Lalit Suri Hospitality Group has revealed its plans to launch open 25 budget segment hotels in next three to four years time period. The budget brand known as The Lalit Traveller will come up in tier two cities and is targeted towards domestic and business travellers. The hotel group will be establishing the desired mid-market segment hotels under two to four star categories with minimum room inventory of 70-75 rooms. Jyotsna Suri ‘The Great Getaway’ promotion by Hilton H ilton HHonors is encouraging travellers around the world to save with the special promotion ‘The Great Getaway’ that offers up to 40 per cent off on stays at hotels and resorts in the Hilton Honors portfolio in Asia Pacific, Europe, Middle East and Africa. The portfolio includes hotels under the brands Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Hilton Hotels & Resorts, DoubleTree by Hilton, Embassy Suites Hotels, Hilton Garden Inn, Hampton Hotels, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. In India, travellers can enjoy rates from as low as `5,500 throughout the year by booking before 30 September. Whether the next trip is a family affair or on business, ‘The Great Getaway’ makes getting away easier. With more than 3,900 properties in 90 countries there is a hotel or resort for everyone. Himachal gets its first revolving restaurant T he Chalets Naldehra, a boutique mountain resort located 22km from Shimla proudly announced the opening of 360 - Top of the world, Himachal’s first ever revolving restaurant. This octagonal shaped revolving restaurant, located at the resort, accommodates 24 people. During the day, its floor to ceiling glass windows offer breathtaking views of the Naldehra valley and the thick deodar forest. At sundown, to make the experience more pleasurable, guests are treated to an eclectic choice of music. A complete circle of 360° is completed in approximately fifteen minutes. Amish Sud, Director of The Chalets, Naldehra while announcing the opening said, “We at The Chalets have always tried to provide a wholesome experience to our guests through our endeavours and constantly look for new and innovative ways to please them.” HRANI Hospitality | October 2013 27 New Hotels NEW HOSPITALITY ENTRANTS Hive Alwar Hyatt Regency Gurgaon ocated at a convenient 3hour drive from both Delhi and Jaipur, the property is strategically placed amidst the best of surroundings and just 3km away from the railway station and in close proximity to the Matsya Industrial Area (MIA). The hotel features 45 well appointed rooms offering convenient amenities. Hive Alwar offers specialised food & beverage outlet, namely-ADD, a 24hrs access control gym and a meeting room. The Grill: a sophisticated Rooftop Grill Restaurant, The Bar, a banquet hall for business and social gatherings, a roof top pool and a Spa will launch soon. L I Lemon Tree Premier Jaipur V Resorts, Narkanda S he resort is planned as cottages with two cozy rooms in each offering majestic views of the mighty snow-capped ranges of the Churadhar range of Himalayas. Surrounded by apple orchards and scenic valleys, the new resort will offer an exotic getaway amidst comfort. The resort is also equipped with activities such as rappelling, burma bridge, valley crossing, rock climbing etc. Built with natural stone and wood, V Resorts has planned interiors according to Vaastu Shastra and space management, which support the ambiance of the place, and gives luxury at a comfortable cost. ituated a mere 3 kilometers from the Ajmer-Delhi National Highway, the 108 room landmark property owned by the Radhamohan Builders Pvt. Ltd. (Royal Ensign Group) has entered into a 10-year renewable agreement with Carnation Hotels for management of the property. Lemon Tree Premier, Jaipur offers 108 stylish rooms and suites, business centre, meeting rooms, Citrus Café-their flagship 24x7 multi-cuisine coffee shop, Slounge- a hip recreation bar, Fresco-the rejuvenating spa, a fully equipped gym and a rooftop swimming pool designed to keep guests feeling as fresh-as-a-lemon. 28 HRANI Hospitality | October 2013 t is the first Hyatt property to open in Gurgaon, the largest convention hotel in the city with 40,000 sq. ft. of space and the highest inventory of 451 well appointed spacious guestrooms in the city. Strategically located off the Delhi-Jaipur NH8 it is a 40 minute drive from Indira Gandhi International Airport. The hotel offers multiple dining options such as Lavana, the signature restaurant serving authentic Awadhi cuisine, The Lounge, The Long Bar and Kitchen District, featuring five open kitchens which work in harmony to form a unique culinary experience. T New Hotels WelcomHeritage Jungle Home, Pench W elcomHeritage Jungle Home at Pench, Madhya Pradesh is the latest addition to the WelcomHeritage collection of Nature Resorts. Pench National Park is a birdwatcher’s paradise and supports a rich diversity of flora and fauna. The resort has 26 well appointed rooms which are surrounded by lush green lawns and an outdoor swimming pool. It offers a host of adventure and leisure activities such as jungle safaris, lake drive, Sit out at machan, vintage cars, high speed internet access and a contemporary spa. R K Sarovar Portico, Srinagar T his 55 key property is the first hotel of Sarovar Group in Jammu and Kashmir and is owned by Royal Khazir Hotels & Resorts Pvt. Ltd. Easily accessible from the Srinagar Airport which is 12 kms from the hotel, each of the 55 well designed centrally heated guest rooms offer contemporary amenities and wi-fi connectivity. The hotel also offers business centre, currency exchange and concierge services. Its all day dining restaurant, the Takht-E-Suliaman, offers guests an alluring variety of authentic cuisines from across the world though the specialty is true Kashmiri food. Sheesha, The Al Fresco lounge for snacking will be opening soon. The Lodhi, New Delhi The Continental, Lucknow T ax Hotels, the full service Hospitality Management Company has introduced its first hotel The Continental - PAX Hotels in the historic city of Nawabs. The Continental - PAX Hotels, Lucknow, a boutique hotel focused on style, comfort and customisation with 42 fully appointed spacious rooms thoughtfully designed with all modern amenities alongside unpretentious and authentic hospitality experience makes it most popular amongst its loyal customers. The hotel has Premium rooms, Executive and Suites, banquet halls, board rooms, multi-cuisine restaurant and a roof top restaurant managed by trained chefs. he Aman New Delhi has been revamped to its iconic new avatar The Lodhi by the DLF Group. Situated on Lodhi Road at the edge of Lutyens Delhi, The Lodhi offers spectacular views of Delhi’s green landscape from its rooms, along with restaurants, bars, a spa, health and recreation centre. Revamped in 2013, this boutique property with 40 rooms and suites, all with private plunge pools, offers a sense of casual luxury and comfort. From an informal dining experience at Élan along with the intimate Élan Bar to al fresco coffee, a glass of wine or snacking in the adjoining courtyard plus OTW and Anidra, The Lodhi has multiple dining venues. P HRANI Hospitality | October 2013 29 State News UPHRA chalks out opportunities with Nepal Tourism The Uttar Pradesh Hotel and Restaurant Association (UPHRA) in close coordination with the Tourism Ministry of Nepal, Federation of Indian Chambers of Commerce and Industry (FICCI) and Associated Chambers of Commerce and Industry of India (ASSOCHAM) recently organised a seminar in Lucknow on the investment opportunities in the tourism potential of Nepal. T he Hon’ble Ambassador of Nepal, Shri K N the Adhikari highlighted increasing investment opportunities in the tourism potential of Nepal. “Most of the foreign business of Nepal comes from India, or Uttar Pradesh to be more precise. Both the countries share a healthy business relation and can now look forward to the trade opportunities out here,” elaborated Adhikari. The event of Heritage Tourism in Uttar Pradesh was organised by the Indian Heritage Hotels Association at Lucknow. Officials at the seminar UPHRA Supports Promotion of Heritage Tourism in Uttar Pradesh A (L-R): Sh. Om Prakash Singh, Hon’ble Minister for Tourism - UP; Sh. Surendra K Jaiswal, President, UPHRA; Sh. Akhilesh Yadav, Chief Minister - UP and H.H. Maharaja Gaj Singh, President IHHA 30 HRANI Hospitality | October 2013 one day conference titled Heritage Tourism in Uttar Pradesh was organised by Indian Heritage Hotel Association in association with Uttar Pradesh Hotel and Restaurant Association in Lucknow on 7th April, 2013. Keeping in view the vast potential of Tourism in UP, the event could be well be considered as the first step towards promoting heritage tourism. The conference was inaugurated by the Chief Minsiter, UP, Sh. Akhilesh Yadav and H.H. Maharaja Gaj Singh. The programme was commenced with a presentation by Heritage Hospitality Association of Uttar Pradesh. The presentation was an eyeopener on UP’s untapped potential as a heritage destination. State News Half Marathon organized on World Health Day B areilly took an initiative to organize a HALF MARATHON with a message of “Green Environment, Healthy Life” on the important day of World Health Day (07 April 2013). The run was organized by Rohilkhand Hotel & Restaurant Association in association with Invertis University to create awareness amongst younger and older generations and local communities in and around Bareilly to preserve the environment, heritage and unique landscape. The marathon was flagged by District Magistrate of Bareilly. The special feature of the marathon was Sr. Citizens run and wheel chair run along with women special run and run for fun. Over 2000 people participated in the run. HRAP concentrates on issues in Punjab A delegation led by Amarvir Singh, General Secretary, Hotel and Restaurant Association of Punjab (HRAP) and its members from Ludhiana, Jalandhar, Ropar, Mohali, Zikarpur and Amritsar met Shri Sukhbir Singh Badal, Hon’ble Deputy Chief Minister, Punjab recently and submitted a memorandum on the issues concerning the state of Punjab. The issues concerning the state of Punjab mentioned in the memorandum are as follows: • To reduce the quantum of luxury tax and VAT. • Reduction in property tax rates • Electricity tariff to be charged on industrial tariff instead of commercial The Hon’ble Minister gave a patient hearing and assured to consider the issues for further relaxation. He also directed the concerned authorities to invite HRAP for discussion of the industry views before issuing any notifications. Hotel and Restaurant Association of Punjab is hopeful that the Government of Punjab will provide relaxation to the hotel and restaurant industry from such huge pressure of taxation. We are ready to work hand in hand with the government to promote tourism in the state. -Amarvir Singh, General Secretary, HRAP HRANI Hospitality | October 2013 31 State News HRAL releases its directory The Hotel and Restaurant Association of Ludhiana (HRAL) released a directory of hotels and restaurants in Ludhiana. The directory was formally launched by Garish Oberoi, President, Hotel and Restaurant Association of Northern India (HRANI) at Hotel Maharaja Regency, Ludhiana. S peaking on the occasion, Oberoi congratulated Manjit Singh Nagpal, President, Hotel and Restaurant Association of Ludhiana (HRAL) and his team on the great achievement and exclaimed that this directory will help in promotion of tourism in Ludhiana and Punjab. Amarvir Singh, General Secretary, Hotel and Restaurant Association of Ludhiana (HRAL) ensured that the directory would be supplied to all the members and would also be made available at the railway stations and bus stands so that the Releasing the directory 32 HRANI Hospitality | October 2013 Dignitaries on dias tourists gets enough information of city hotels and restaurants. Manjit, President, HRAL applauded the support extended by HRANI. “It was good for the industrial city that Hotel and Restaurant Association of Northern India (HRANI) is giving preference and support to the state/local associations,” concluded Manjit. State News Clarks Inn Alwar organises ‘Cross Country Run for Tourism’ The 5th Anniversary Celebrations of Clarks Inn Hotel owned by MGB Group comprised a series of spectacular events. Clarks Inn Alwar was privileged to have Rajindera Kumar, a veteran from the hospitality industry, a firm disciplinarian and perfectionist as the Chief Guest for this mega event. W hile addressing the gathering, Rajindera Kumar expressed his immense satisfaction over Alwar-Bhiwadi express highway and Sariska Sanctuary providing excellent connectivity. Kumar stressed the need to encourage more budget hotels in the organised sector which would go a long way in promoting tourism in Alwar. “Connectivity to Alwar and Sariska are two main issues which will decide the fate of Alwar to remain as a attractive tourist destination,” highlighted Rajindera Kumar, Director, Vivanta by Taj Ambassador Hotel New Delhi while flagging off the Cross Country Run For Tourism on June 30, 2013. K S Narayan, Principal, IHM Jaipur, the Guest of Honour at the celebrations said that enormous employment opportunity lies in the hotel management discipline. Young boys and girls who have the service attitude should opt for this technical qualification course. At the run for tourism event, the dais was shared by dignitaries such as Gulshan Lal Bhatia and Vandana Bhatia, Director MGB Group, Daulat Ram Hajrati, Pradeep Arya, Chairman UIT, Ashok Ahuja, Gopalnath Bhargava, Dinesh Bhargava, Bittu Gill, Jayant Kumar from CIT. Niranjan, the famous tourist guide anchored the event. The run was coordinated and conducted under the guidance of Bishan Kalra, an athlete of international & national repute. Kumar expressed his happiness over Sariska road issue being sorted out in bigger interest of the city economy and public at large as Alwar has a very high potential of attracting domestic and international tourists. Rajinder Kumar and Narayan appreciated the tireless efforts of Manish Bhatia, Managing Director, MGB Group who is the guiding force behind mapping Clarks Inn as a professionally managed hotel at his 40 rooms property with restaurant, bar and banquet. Manish Bhatia who himself is a qualified hotel management graduate, has always been concerned towards promoting the city in a holistic manner that benefits the travel trade, well-reflected in organising cross country run for tourism. Kumar and Narayan rewarded the winners of the run. “Clarks Inn being the pioneer and leader in Alwar has a great future and to my mind would do very well with the increase in inventory,” said Kumar with a word of caution to concentrate closely on strong infrastructure, upkeep and keeping its employees at high motivation level. Kumar also gave wonderful life lessons to the employees of the hotel. He shared his secrets of success and various facets of life with employees. “There is no shortcut to success. One has to earn it by hard labour, commitment and dedication. In hospitality business, warm and dedicated service to guests is the core competency, one should have.”avered Kumar. On this occasion, while throwing cultural program in the honour of Rajinder Kumar and K S “Connectivity to Alwar and Sariska are two main issues which will decide the fate of Alwar to remain as a attractive tourist destination. “ -Rajindera Kumar Narayan, the host Manish Bhatia said, “Being the first hospitality chain in the city, the onus to promote the city as ultimate destination for tourism lies on us. There is still so much to explore in this city which remain untapped.” The cultural night program with an amazing folk flavour was attended by dignitaries of Alwar from various walks of life such as Ajay Singhal, CA, Rajan Jhiriwal, Chairman, NIET Group of Institutions, Anil Kaushik, renowned Management Guru and Corporate Advisor, army officials and many more. HRANI Hospitality | October 2013 33 State News Delhi Tourism welcomes ‘Dildaar Dilli’ Agra may soon get an airport S mt Sheila Dixit, Hon’ble Chief Minister, Delhi recently gave the capital of India a new identity with the launch of a tagline, ‘Dildaar Dilli’ for the first time in the history of this vibrant city. The tagline was not coined by the government officials but was chosen from the 12,000 entries that were received when a competition was announced by Delhi Tourism in association with Government of Delhi. The idea for the Tagline was to sum up the essence of Delhi including its history, culture, modernity and diversity. Delhi Tourism in association with the Government of Delhi had organised a contest inviting response from the citizens of the country promising the winner to be awarded with a cash price of `50,000. Over 12,000 entries were received for the same from all over the country making it tough for the authority to decide the best amongst all. T he Aurangabad Municipal Corporation (AMC) has received `8 crore for development of a rose garden and roads near the historically important monuments in the city and a tourist taxi stand, as per a report in The Times of India. According to an officer with the Maharashtra Tourism Development Corporation (MTDC), the funds allotted to the AMC were part of the Aurangabad mega tourist circuit programme. Another officer in the AMC said, “Of the sanctioned amount, `3.55 crore is being given for the rose garden near Majnu Hill, `4.22 crore will be given for beautification of roads leading to the city’s tourist spots and `57.02 lakh has been allotted for developing a tourist taxi stand in front of the MTDC office near the railway station.” West Bengal plans on offering ‘filmgrimage’ to its tourists T he West Bengal Tourism Department is planning to pay homage to Satyajit Ray by developing the places of the iconic filmmaker’s shooting sites as tourist destinations. According to the reports of The Times of India, The department plans to send its proposal to develop such sites as the ‘Satyajit Ray trail’. The idea is to boost Brand Bengal through Brand Ray, said an official. “Through the plan, we can woo foreign tourists since Ray had a huge contribution in placing Indian cinema, currently in its 100th year, on the world map. Through Ray, Bengal could also attract tourists from abroad since they would be intrigued to visit all these places that are associated with Ray,” he added. The trail will begin from Boral and will move on to Birbhum and Burdwan, where many of his works were also shot. To identify the exact locations of Ray’s films, the tourism department has decided to coordinate with some of Ray’s crew members and also consult Sandip Ray, his son. 34 HRANI Hospitality | October 2013 State News Arunachal Pradesh Tourism in BBC top global travel list A runachal Pradesh has been put on the international tourism map after being adjudged as the second runners-up of BBC’s travel magazine awards this year. The state, known as the ‘Last Shangri La on Earth’, was chosen as the second runners-up of India Travel Award under ‘Emerging Destinations in India’ category, by a travel magazine. Arunachal’s unique culture, cuisines, art and handicrafts had turned the cynosure of all eyes, particularly among 100 international delegates from three SAARC and ten ASEAN countries at India’s first three-day International Tourism Mart held at Guwahati in January 2013. MTDC to set up a committee to tackle over licensing T he Maharashtra Tourism Development Corporation (MTDC) is planning to set up a committee of government officials to tackle the present situations of approvals, clearances and registration required by the industrial units within the state of Maharashtra. Headed by Shri Jayant Kumar Banthia, Hon’ble Chief Secretary of Maharashtra, a committee will be organized to look after the sections and procedures involved in registration of plots for any hotels or restaurants in Maharashtra and their online application for various clearances by MIDC related to Fire Department, Water Supply, Technical Advisor (TA), Special Planning Authority (SPA), Engineering and Land Department Clearances. The announcement came from Chhagan Bhujbal, Tourism Minister, Government of Maharashtra, at an event hosted by the National Restaurant Association of India (NRAI) in Mumbai. MoT boosts tourism development at Kovalam T he Union Tourism Ministry has waved through a major development package for the Kovalam tourism hub. The `13.60-crore package is intended to make this internationally-renowned locality more tourist-friendly and envisages comprehensive development of tourist amenities, including construction of walkways, landscaping and lighting, said Shri Shashi Tharoor, Hon’ble Minister of State for Human Resource Development. Dr K Chiranjeevi, Hon’ble Union Tourism Minister will formally inaugurate the development project next month, Tharoor said. The `13.60-crore package is for the 2013-14 financial year and has been okayed by the union ministry considering the importance of Kovalam as a national and international tourist centre. The development of the Kovalam bus stand and nearby areas is a part of this project. In addition to this, an ‘amenity block’ will be constructed on Corporation land here and a park near the harbour. HRANI Hospitality | October 2013 35 State News Manali buckles under tourist rush MP Tourism’s new TVC is out I ncrease in tourist arrival from 13 lakh people to 32 lakh people in a decade is a good sign for growing tourism industry of Kullu valley, but on the other hand infrastructure development has failed to match rise in tourist footfalls. The total traffic burden on Manali is many times more than the capacity of all parking spaces. All streets in Manali have turned into parking lots. Residents have been parking their cars on the national highway, which is again leading to traffic jams. Similar is the condition on Manali-Rohtang highway, Vashisht, Hadimba Temple and other tourist spots around Manali. An official reveals that currently they have a plan to spend `5 crore for new parking spaces. As there is no scope for widening the existing roads and streets, they are looking at the possibility of building skyways. F ourth in the inimitable series of MP Tourism ads, this ‘Colours’ TVC takes tourism advertising to a whole new level. It welcomes the audience the same way Indians welcome people by throwing colours at them during the festival of Holi. Colours in different beautiful hues envelope tourists and form the key tourist attractions of Madhya Pradesh - Kanha’s tigers, Khajuraho’s famous sculptures, Mandu’s Jahaz Mahal, Sanchi Stupa and Ujjain’s Mahakal Aarti. This audio visual treat has been created by Ogilvy & Mather Mumbai and Nirvana Films. Go to youtube to see for yourself. Less known sites in Bihar catch tourists’ fancy S ome lesser-known ancient sites of Bihar are fast catching the attention of tourists, particularly from the Far East and South Eastern countries. Not only the ancient path taken by Buddha connecting Jethian and Rajgir has been very well received by the Buddhist community, with many Buddhist pilgrims walking the 13km stretch, but other ancient Buddhist sites such as Telhara, GhoraKatora (both in Nalanda) and Antichak in Bhagalpur district are also fast catching the attention. Bihar is known across the globe as home to the ancient Nalanda and Vikramshila universities. But archaeologists have stumbled on traces of another ancient university in Bihar - at Telhara, a small village 30km from Biharsharif. In view of the importance of Vikramshila University at Antichak in Bhagalpur district, Bihar government has sanctioned `100 crore for the promotion of tourism and necessary infrastructure for tourists. Lakhisarai, 125km east of Patna, and its surrounding areas are another unexplored Buddhist sites which have recently caught the attention of scholars and researchers. 36 HRANI Hospitality | October 2013 State News Chandigarh to host CII Tourism Fest from Dec 5-7, 2013 W ith an aim to showcase India as a global tourist destination, Confederation of Indian Industry (CII) has planned to organise a three-day tourism fest from December 5 with several states expected to participate. “The first ever tourism fest will be organised with the partnership of all northern state governments to boost tourism,” said Arjun Sharma, Chairman, CII Tourism Fest 2013 and Managing Director, Le Passage to India. The Punjab Government has Arjun Sharma agreed to be the principal partner state while Gujarat will be the ‘partner state’ in this initiative, he said. Jharkhand, West Bengal, Jammu and Kashmir, Chhattisgarh and Madhya Pradesh have confirmed their participation while discussions are on with Uttarakhand, Goa, Andhra Pradesh, Kerala and Odisha, he said. Besides the Indian states, Sharma said, “Thailand has already confirmed its participation and we are expecting participation from Germany, Malaysia, China, Russia, Australia, USA, Sri Lanka, Singapore, Macau, Britain. Aurangabad receives `8 crore for tourism development T alking to IANS, Shri Zuher Bin Sagir, District Magistrate Agra revealed, “I have been assured by top officials that the Airport Authority of India officials would soon visit Agra and give their survey report after a visit to Dhanuali, where we want to have the airport terminal adjacent to the existing airport at Kheria.” The Kheria Airport belongs to the Indian Air Force. Sagir said farmers would be adequately compensated for the additional 57-acre land that needs to be acquired. Sagir said an airport that serves civilian traffic would prove a boon to the tourism industry. Senior tourism industry leader Rajiv Tiwari said: “Shri Ajit Singh, Honourable Minister for Civil Aviation, is very positive about the Agra airport project. The Airport Authority of India has already surveyed the Dhanuali area and is keen that the work on the project starts soon.” The Taj Mahal is less than 10km from the Kheria airport. Kerala launches country’s first tourist seaplane service K erala Tourism recently launched the country’s first tourist seaplane service that would enable holidayers enjoy the panoramic beauty of the ‘God’s Own Country’ through easy connectivity to distant backwater destinations. The amphibian service was flagged off by Shri Oommen Chandy, Hon’ble Chief Minister. The maiden service between Ashtamudi Lake here and Punnamada in Alappuzha, however, was called off due to bad weather. Marking its inauguration, the plane took off from the waterdrome and landed back. The six-seater Cessna 206 floatplane was operated by Belgian captain Michael Fabry, watched by hundreds of onlookers who gathered for the inaugural despite the hostile weather. The service in due course envisages connecting the entire stretch of Kerala with Trivandrum, Kochi and Kozhikode airports, being base stations. HRANI Hospitality | October 2013 37 State News Central Excise Commissionerate hold workshop to encourage Voluntary Compliance An interactive session highlighting the Voluntary Compliance Encouragement Scheme (VCES) and key issues of Indian hospitality industry was organized jointly by Confederation of Indian Industry (CII), Hotel and Restaurant Association of Northern India and Commissionerate of Central Excise & Service Tax, Chandigarh at CII headquarters. 38 HRANI Hospitality | October 2013 M r Parminder Singh Sodhi, Commissioner, Central Excise Commissionerate, Chandigarh stressed that the VCES is a liberal and trade-friendly measure. He also urged businesses to take advantage of its benefits, and avoid the potential payment of interest and penalties. He asked the representatives of the industry to ask their members to avail the benefits under VCES 2013 and pay their due taxes and avoid interest, penalty and prosecution under Service Tax laws. Mrs Rachna Singh, Assistant Commissioner of Service Tax Division, Chandigarh also addressed the major concerns of the hoteliers in the region. Giving detailed information about the Voluntary Compliance Encouragement Scheme (VCES), she said. “The voluntary compliance encouragement scheme (VCES) will make the defaulters fall in line. The central government has introduced the scheme to encourage defaulters to pay service tax dues voluntarily without any penalty, interest and prosecution. To encourage voluntary compliance by service providers, no inquiry or investigation will be conducted against a declarant, if any individual comes forward to make truthful declaration and also gets immunity from interest and penalty.” Mr Manmohan Singh, Chairman, CII, Chandigarh, said, “Service sector contributes about 65 per cent of the GDP but the number of service tax payers is quite less. Therefore, this scheme was launched to bridge this gap and allow defaulting persons and companies to disclose their tax liabilities and file their service tax returns.” The representatives of the trade industry explained their concerns which mainly included clarity regarding initiation of audit, the eligibility criteria under the scheme and other clarifications. Some of the representatives suggested that a negative list of all those categories who are not eligible under this scheme may be prepared and circulated by the department so that all concerned may know in advance whether they can avail the benefit under VCES 2013 or not. Other issues of the service sector like double taxation, creditbilling, risk management were also deliberated upon. 62nd AGM and MC Meeting Exclusive HRANI MC Meeting held in New Delhi On September 27, 2013, the Annual General Meeting held at The Surya Hotel New delhi which was followed with MC Meeting. The key thrust of the meeting was to review and finalize the programme of 2nd HRANI Convention. Following MC members from northern region were nominated to FHRAI Executive Committee for the year 2013-14. • Mr. Garish Oberoi • Mr. Gurvinder Juneja • Mr. S.M. Shervani • Mr. Sushil Gupta • Mr. Sanjay Sood • Mr. Surinderjeet Singh • Mr. Suresh Kumar, Corporate Member HRANI Hospitality | October 2013 39 Appointments Welcome Aboard ITDC S ri Trinath Behera has joined as Director (Finance) at Indian Tourism Development Corporation Limited (ITDC) with effect from April 26, 2013. Prior to this, he was working as General Manager in Indian Railway Finance Corporation Ltd (IRFC) and brings in more than thirty years of experience in banking and corporate finance. Berggruen Hotels V ijay Sethi takes over Berggruen Hotels as its Chief Operating Officer. Vijay will bring on board a rich experience spanning across 28 years in hotels, airlines, travel and tourism and healthcare. With unbeatable knowledge and skills, Sethi believes in building a strong operational structure and creating a customer centric DNA. Radisson Blu New Delhi Dwarka R adisson Blu New Delhi Dwarka brings in Manas Krishnamoorthy as General Manager. With a Bachelor in Hotel Management degree from the Welcomgroup Graduate School of Hotel Administration in Manipal, India, Manas brings 14 years of hospitality experience to Carlson Rezidor Hotel Group. The Leela Palace New Delhi T he Leela Palace New Delhi welcomes Kunal Chauhan on board as the Resident Manager. He brings with him over 13 years of hospitality experience with the finest luxury hotel chains. Here Kunal will oversee and drive operations and initiatives for the group’s flagship property in New Delhi. 40 HRANI Hospitality | October 2013 The Leela Palaces, Hotels & Resorts R ajesh Jhingon is the new Executive Vice President, Operations of the group. In this role, Jhingon will oversee and drive operations and initiatives for group’s eight hotels plus four new hotels in the pipeline. In a career spanning over 20 years, the latest has been his stint as GM, Mandarin Oriental Las Vegas. Hyatt Regency Delhi A seem Kapoor is the new General Manager at Hyatt Regency Delhi, succeeding Timothy Bruce. He rejoins the property where he once worked in the capacity of Director of Food and Beverage. A hospitality veteran with over twenty years of experience, he began his career as a management trainee with Holiday Inn, Mumbai in 1989. ITC Mughal, Agra I TC Hotels appoints Ashutosh Chhibba as General Manager of ITC Mughal, Agra. Chhibba is an alumnus of Welcomgroup Management Institute and brings with him twenty one years of expertise in Food & Beverage. His journey began with ITC Hotels in 1992 as Banquet Manager in Chola Sheraton, Chennai and he has been posted at various ITC Hotels properties. The Claridges, New Delhi U rvashi Malik moves to The Claridges, New Delhi as Manager, Marketing Communications. With over 5 years of experience in the hotel industry, here she will be responsible for driving PR and marketing campaigns and media planning for The Claridges, New Delhi and The Claridges Nabha Residence, mussoorie. Appointments Premier Inn P remier Inn welcomes Rajeev Babbar as Vice President, Finance & Planning, South Asia (India, Sri Lanka and Maldives). Rajeev brings with him substantial expertise in finance and strategic planning, with a proven track record in deploying significant capital to enable value creation. In this role, he was responsible for business development, acquisitions, management tie-ups, financial reporting, and budgeting. Roots Corporation Limited R oots Corporation Limited (RCL), a subsidiary of The Taj Group appointed P K Mohankumar as their Managing Director and Chief Executive Officer. In his new role, Mohankumar will lead the Management Team in consolidating current operations of Ginger Hotels pan India and spearheading fast track growth and development in the domestic market. ibis Gurgaon R avi Khubchandani has taken on the role of General Manager of ibis Gurgaon. Prior to this Ravi was the Hotel Manager of ibis Pune. At ibis Pune, Ravi has been instrumental in putting together a talented and committed management team to successfully manage the operation in a very challenging business environment. Leela Kempinski Gurgaon T he Leela Palaces, Hotels and Resorts recently announced the appointment of Michel Koopman as General Manager. Prior to joining The Leela, Koopman was the Director of Middle East Operations Anantara Hotels, Resorts and Spas, United Arab Emirates and General Manager Eastern Mangroves Hotel and Spa. Koopman brings an impeccable reputation for excellence in hotel operations, food and beverage, multiple hotel units’ management, organisational re-structuring and marketing. Hyatt Regency Gurgaon S Federico Mantoani will be at the helm of the first Hyatt Regency property in Gurgaon as the General Manager. Federico has been associated with Hyatt for over fifteen years where he has acquired extensive experience in managing large Food and Beverage operations and opening a number of properties. ibis Delhi Airport M atthieu Firmin is now the General Manager of ibis Delhi Airport. Before this, Matthieu was the General Manager of Novotel Survilliers Saint Witz, France. He has been associated with Accor for over 12 years and his past assignments include being Deputy General Manager of the 556 room ibis Charles De Gaulle Airport. Le Meridien Jaipur S anjay Gupta joins Le Meridien Jaipur as the General Manager. Prior to this, Sanjay had been instrumental in establishing Le Méridien Coimbatore. Having spent almost 19 years in the hospitality industry, Sanjay has also worked at The Royal Orchid, Bengaluru, The Oberoi Hotels and Resorts and Trident, Mumbai. Lemon Tree Hotels L emon Tree Hotels has appointed Maahesh S Aiyer as the Vice President - Operations, Lemon Tree Premier. In his new position, Maahesh will play a key role in enhancing and implementing the operations strategy of Lemon Tree Premier and help the group realize its vision of being the leading mid-market hotel chain in India by 2016. HRANI Hospitality | October 2013 41 New Members New Members Hotel Category 1. Fortune Park DJ Avenue A unit of Penguin farm P. Ltd 417, M.G. Road Ghitorni, New Delhi 14. Panna Vilas Palace Hotel & Restaurant 758/280 Rani Road Fateh Sagar Lake Shore Udaipur 2. Country Inn By Carlson A Unit of DJ Builder Plot No A-1, District Centre DLF South Court Saket, New Delhi 15. Hotel Park Inn O.P. Builders & Hotels P. Ltd A-28/c-3 Jai Singh Highway Bani Park, Jaipur 3. Hotel Patnitop Heights Near Nag Temple Patnitop, Jammu 16. Divine Boutique Hotel P. Ltd 149, Bhag Singh Cricle Adarsh Nagar Jaipur 4. M.M. Continental NH-73 Ambala-Jagadhari Mullana , Ambala 17. The Lalit Kujjal Builders P. Ltd Rajiv Gandhi IT Park Chandigarh 5. J.P. Residency SS Infrastructure Plot No. 6 B, Community Centre Patparganj, IP Extension New Delhi 6. Pullman Gurgaon Central Park Oriental South Delhi hotels P. Ltd Sector 26, MG Road Delhi-Gurgaon Boarder Gurgaon 18. Eddison Hotel 293/3, Old Delhi Gurgaon Road Near Sec-14, Gurgaon 19. Hotel Shandela Near Old Tehsil Manali, Dist Kullu Manali 20. Hotel Maiden Residency 344/1 Pandav Nagar Near Hospital Asia Columbia NH-24, Ghaziabad 7. Hotel 42 42 The Mall, Amritsar 8. Hotel Fairway Harmony Corp 51, Court Road Adjoining IDBI Bank Amritsar 21. Desert Scape Jodhpur Near J.I.E.T Engineering College Mogra Pall NH-65, Jodhpur 27. The Solitaire 1622, Haridwar Byepass Raod Dehradun 28. Hotel Heera Invitation Junction Road Dampier Nagar Mathura 29. Vivaana Hotel Vivaana Hospitality P. Ltd Near Post Office Churi Ajitgarh, Jhunjhunu 30. New Tourist Hotel 2 Manu Marg Alwar 31. Hotel Landmark President 4/23-B Asaf Ali Road New Delhi 32. Amrapali Clarks Inn C.P 5, Lohia Vihar CB Gang, Bareilly 33. Hotel Holywood Outside Railway Station GT Road, Ludhiana 34. Hotel Harbans Residency Rajwaha Road Leela Bhawan Chowk 21 No Phatak, Patiala 35. Hotel Tiptop Opp. Railway Station Backside central Fire Brigade Ludhiana 36. The Bagh Resort Old Agra Achnera Road Pakka Bagh Bharatpur 9. Hotel Meedo 71, Gandhi Road, Dehradun 22. Clark Heights 1/1 West Patel Nagar New Delhi 10. Hotel Maya Niwas 56, Hathroi Fort Hari Kishan Somani Marg Gopal Bari, Jaipur 23. Majestic Grand Hotel G.T Road Pragpur, Jalandhar 11. The White Hotels Off Katra Reasi Road Vaishnodevi, Katra 24. Star Grand Villa E-8, East of Kailash Opp. Metro Pillar No-74, New Delhi 12. The Retreat Taj Nagri, Phase I Shilpgram Road, Agra 25. Hotel Central View Model Town, Manali 38. J.S. Residency B-12/112-B-2, Gauri Ganj, Bhelupur Varanasi 26. Country Inn & Suites By Carlson Covent Road, Near Library Chowk Mussoorie 39. Emblem Hotel E-5, Kalindi Colony Opp. Maharani Bagh New Delhi 13. Hotel Karnavati Gaumukh Road Corner Sirohi Distt., Mount Abu 42 HRANI Hospitality | October 2013 37. Emarald Superus Guest House Hospitalities P. Ltd 112, Babar Road Opp. W.T.C, Connaught Place, New Delhi Xyz New Members 5. ET AL - The Lounge Bar S/F, City Square Mall Rajouri Garden, New Delhi 22. Cream Centre GF-01, Plot No- 1 & 2 City Centre, Sec-29, Gurgaon 41. Shangri-La Old Road Shenam, Leh, Ladakh 6. Chaska Restaurant 181-184, G.T. Road Gurudev Palace Complex Lakhanpur, Kanpur 23. Fruit Forest GF-01, Plot No- 1 & 2 City Centre, Sec-29, Gurgaon 42. Hotel Snowcrests Manor Usha-Lexus Hotels & Resorts Beyond Log Huts Manali, Dist Kullu 7. Kwality Restaurant & Confectioner 26/A/1 MG Marg, Allhabad 24. Moti Mahal Delux Restaurant SCO No- 321, First Floor, Sec-9, Panchkula 8. I Food Corner Integra Hospitality Facility Management Ltd B-4/45,Safdar Jung Enclave, New Delhi 25. Kebab Xpress Rossell Hospitality, M-43, Outer Circle Connaught Place, New Delhi 9. Vibes G & S Sarover Park Plaza Hospitality P. Ltd, 14, District Centre, Laxmi Nagar, New Delhi 26. Kebab Xpress Rossell Hospitality N-5, N Block, Connaught Place, New Delhi 40. Rajasthali Resort & Spa C-24, 3rd Floor, Balaji Plaza Bhagwant Das Road C-Scheme, Jaipur 43. Laxman Jhula Divine Resort Unit of S.N. Farestry Ltd 96, Nehru Marg Rishikesh, Dehradun 44. Hyatt Regency Piccadily Hotels P. Ltd New Delhi NCR, NH 8, Sec-83, Gurgaon 45. Peppermint West Gurgaon Pinetree Hospitality 17/6, Old Delhi Raod, urgaon 46. The Legend Inn E-4, East of Kailash, New Delhi 47. Keys Hotel Opp. City Centre Shaheed Bhagat Singh Nagar Pakhowal Road, Ludhiana 48. Hotel Kingston 9/12, East Patel Nagar Opp. Hotel Siddharth, New Delhi 49. Hotel Valley View Origin Hotel & Resorts P. Ltd 10, Near Maa Gayatri Hospitals Pratap Nagar, Airport Road Udaipur 50. Desert Tulip Hotel & Resort Plot No-4, Hotel Complex Jodhpur Road (NH-15), Jaisalmer Additional Category 10. Golden Greens Golf & Resorts Ltd Tranquility Avenue Village Sakathpur, Gurgaon 11. Kumar Vegetarian 15-B, Rajpur Road, Dehradun 12. Harem Sky India Kitchen P. Ltd Shop No-13-17, Garden of Five Senses, Said-ul-Ajaib, Delhi 13. Kens Food Planet Near Main Chowk Kashmir Road, Katra 14. Imperial Grill 29, GMC, TRG Complex Bahu Plaza, Jammu 15. Machaan Fine Dine Restaurant 18, K. Sarbha Nagar Ludhiana 16. Red Mango Restaurant GT Road, Sahnewal, Ludhiana 1. The Great Kabab Factory SCO -201-203 Sector -34 A, Chandigarh 18. Not Just Paranthas M-84, M- Block Market Greater Kailash Part –II, New Delhi 2. Moti Mahal Delux Tandoori Trail South Asian Hospitality MGF Mall, 3rd Floor, Gurgaon 19. Coriander Leaf Vatika Hotels P. Ltd Vatika Business Park Ground Floor, Sec-49, Sohna Road, Gurgaon 4. Bite & Bowl ABS Foods Entert.Co. Plot No-4,5,6, Dist Centre, Rajouri Garden, West Gate Mall, New Delhi 2. Dunes C/O- Desert Scape Jodhpur, Near J.I.E.T Engineering College, Mogra Pall NH-65, Jodhpur 3. Elements C/O- Mapple Abhay, Paota Circle, Paota, Jodhpur 4. Cafe 176 Pinetree Hospitality, C/0-Peppermint West Gurgaon Pinetree Hospitality, 17/6, Old Delhi Raod, Gurgaon 5. Cafe Rouge C/o-Ramada Gurgaon Central, Site -2, Sec-44, Gurgaon 6. Terrace Cafe C/O- Hotel Nand Residency, Opp. SBI, Off the Mall, Mussoorie Associate Category 17. Fuel Restaurant GT Road, Sahnewal, Ludhiana Restaurant Category 3. Tavern on Greens Aggarwal Hotels Qutub Golf Course, Aurobindo Marg, Lado Sarai, New Delhi 1. Mosaic C/O- Country Inn & Suites By Carlson, Plot No- 301/302, Old Delhi Gurgaon Road Sec-12, Gurgaon 20. Red Lounge A Unit of Neeti Nagpal Estate GF-19-20, Plot No-4 Aggarwal City Mall, Pitampura New Delhi 21. 100% Rock Adaab Hotels Ltd T-307, Third Floor, Ambience Mall Vasant Kunj, New Delhi 1. Aakriti Hotels Pvt. Ltd 3rd Floor, 12 Community Centre Saket, New Delhi 2. Seven Seas Hospitality Private Limited B-28, Ring Road, Lawrence Road Indl. Area, New Delhi 3. Dataman Computer System Pvt. Ltd 25/16, Karachi Khana, Near Sagar Market, Kanpur Summary Report Hotel Membership 50 Restaurant Membership 26 Associate Membership 3 Additional Category 6 Total Membership 85 HRANI HRANIHospitality Hospitality| |Aug-Sept October 2013 43 Off The Track Destinations galore for Women to breakfree No matter how much you are looking forward to spending some quality time with that special someone, travelling together can be a bit stressful; regardless of whether you have been married for decades or are just testing the waters as a couple. So what can you do to ensure a blissful getaway? Hotels.com, the global hotels expert, brings you some surefire ways to keep the fires burning without getting burnt. For beachcombers-Goa On a Shopping Spree-Jaipur G elcome the summer with a short trip to the Pink City of India, Jaipur. Rich in heritage and cultural sights, Jaipur is also a shopper’s delight. Jaipur is a ‘mixed bag’ where the days can be spent in visiting the various palaces and royal forts and the evening spent splurging in the markets. You can literally shop till you drop! Buy yourself silver jewellery, ‘kundan’ work jewellery, choose various fabrics and sarees with block prints or tie and dye works, ceramics called blue pottery, ‘jootis’ and ‘mojris’...the list goes on. Must Do: A visit to Maniharon Ka Rasta and Johri Bazar is a must for every shopaholic. Also Hot Pink located at hotel Narain Niwas. oa as a holiday destination never fails; it has something for every individual. Take a lazy walk down the beach, go for early morning swims, bask in the sun and indulge in a relaxing spa. Make merry with bonfires and music in the evenings; try different cuisines and gulp down the local beer. Go sea shell hunting or visit the Anjuna Flea Market to buy intriguing and colourful knick knacks. Take scooter rides around the town; retire for a quiet night with the sounds of breaking waves or just party the night away with your girl friends! Must Do: Gorge on the very delicious crab curry served at the legendary Souza Lobo, located on Calangute Beach. Be spunky and get a henna tattoo done. W Nirvana by the sea-Gokarna On Nature’s Trail-Gangtok W o on a nature’s trail to the sleepy town of Gangtok. The town is surrounded with natural water cascades and visiting in March is a good idea as various flowers are in bloom. Few days spent among the simple local folk, lodging in wooden houses, waking up to the holy sounds of the Buddhist monasteries’ gongs is a welcoming thought after the hustle bustle of city life. Must Do: Buy a ‘baku’, the graceful traditional dress of Sikkim’s women, and be the envy of your friends back home when you wear it. Visit one of the friendly locals to try the home-made thupkas and their special butter tea. omen in a fast-paced world are so pre-occupied with professional and personal nitty gritties that they often lose their spiritual solace. Take out some time for yourself and cleanse your mind by heading off to Gokarna, a beautiful temple town in Karnataka. Stroll aimlessly through the town, brush up on your knowledge of Sanskrit or hop from one temple to the other in the name of spiritual tour. Mahashivratri is just round the corner (10th March) so you can be a part of the Mahashivratri celebrations at the Mahabaleshwar Temple. The beaches of Gokarna are a hippy haven completed with fun, music and hammocks. Must Do: Visit to the Om Beach is a must as the beach is naturally shaped like the auspicious Hindu symbol Om. Also visit the “Study Circle” Library which has a huge collection of books including palm leaves books and hundreds of commentaries on Bhagavad Gita. G For the daredevil in you-Rishikesh I f you are the outdoorsy kind, head to Rishikesh. The rapids and rivers promise an exhilarating experience. The thrilling part of the rafting experience is the cliff jump and it will definitely leave your heart pounding in a good way. Rishikesh is also an ideal base for trekking. Test your rock climbing limits or go rappelling. This adventure destination also provides an opportunity to try 44 HRANI Hospitality | October 2013 out bungee jumping. You can experiment with it at the Jumping Heights platform in Rishikesh. An invigorating experience and not for weakhearted. Must Do: End your adventure-filled day with a cosy bonfire at your camp. If you wish for more, then head towards Haridwar (18 km) to experience the majestic evening Ganga aarti. Courtesy: Hotels.com Off the Track Five magnificent Forts of India I ndia’s cultural history unveils some fascinating facts about forts, their architecture, heritage and importance. Built for the primary purpose of defence, forts were also a sign of a kingdom’s authority and the strength of its King. Much planning went into their complex design and location to provide the maximum in protection from invading forces. Traps and deceptions were incorporated to capture prisoners and foil attacks. Another extremely important feature, a self-sustaining water source was crucial to survival for long sieges. Soldiers and prisoners lived for months on end in the forts, and carefully planned storage and reservoir systems were paramount as a lifeline; their actual location within the complex remained a closely guarded secret to prevent nearby lurking enemies from poisoning supply. India has several long-standing forts that lend a rich historical and cultural dimension to the country’s tourism. We have selected the top five which hold particularly fascinating interest, to help you plan your journey, experiencing much of India at the same time. Travel light, don’t forget your camera and bring a bottle of water to keep you hydrated and prepare for some fantastic walks. Amber Fort, Rajasthan A s a perfect blend of Hindu-Muslim architecture, the Amber Fort is located in the small town of Amer in Rajasthan. Built in the 16th century it is known for its artistic styling with large ramparts, series of gates and cobbled paths. Inside the Sheesh Mahal (mirror palace) is well worth the trip, as well as the Sukh Niwas where a cool climate is artificially created by winds that blow over the water cascade within the palace. The fort is connected by a subterranean passage in the north to the Jaigarh Fort, which was used as an escape route in times of war. Travel tip: Fly to Delhi International Airport to reach the Amber Fort. Jaisalmer Fort, Rajasthan A lso known as the Golden Fort and one of the largest in the world, Jaisalmer’s yellow sandstone provided camouflage in the vast surrounds of Thar desert. Built in 1156 by the Rajputs, the fort has three interior walls to secure enemies Agra Fort, Agra B uilt by the great Mughal emperor Akbar in 1565, the Agra Fort is known as the ‘walled city’. History tells us that the precious Kohinoor Diamond (105.6 metric carats) was discovered here. Robustly built, it was the stronghold of the Mughals, embellished with a number of richly decorated buildings in Mughal style art and architecture. Within the fort you’ll find Jahangiri Mahal (built by Akbar for his son Jehangir), Khas Mahal (white marble palace) and the Musamman Burj which is a tower with a balcony facing the Taj Mahal, where Shah Jahan spent the last seven years of his life under house arrest by his son Aurangzeb. Travel tip: The closest airport is Delhi International Airport, followed by a wonderful and scenic 200km roadtrip. Chittorgarh Fort, Rajasthan C Considered one of India’s grandest, Chittorgarh Fort spreads over an area of 700 acres. Located on a hill near the Gambheri river, the ascent to the fort passes through seven gateways making it almost inaccessible to enemies. Inside the fort are 65 historical structures among which are four palaces, including Rana Kumbha Palace (Indian ruler belonging to the Sisodia clan), and Padmini’s Palace (Padmini was the queen of Chittor), 19 temples with intricate carvings, and 20 bodies of water. It was said that Sultan Alauddin fell in love with Rani Padmini upon seeing her reflection in one of the reservoirs which led to the battle of Mewar, and her death. Travel tip: The nearest airport is the Udaipur Dabok Airport, located 70 kms from Chittorgarh. who break through within a maze so an attack could be launched from within. Inspired by the royals, the Havelis (private mansion), have intricately decorated walls and ceilings and are heavily carved on both the exterior and interior. Inside the Raj Mahal (royal palace) with four massive gateways and a group of Jain temples. Travel tip: Jaisalmer Fort’s nearest airport is in Jaipur. The Fort can be reached by road, approximately 570km away. Junagarh Fort, Rajasthan L ocated in the arid region of the Thar desert, Junagarh Fort is built with red sandstone and marble. Inside the fort contains palaces, courtyards, pavilions and balconies, each providing insight into the grandiose living style of the past Maharanas of Rajasthan. The confluence of Rajput, Mughal and the Gujarati architectural designs are clearly visible in Junagarh Fort, as a consequence, it is one of Indian architecture’s precious gems. Travel tip: Fly to Jodhpur, which is 256km from Bikaner City. Each of these heritage cities are well connected with private taxis for travel. Outside these sites you will generally find local tour guides who can guide you to the sites as well as accompany to share their extensive history’s. Courtesy: Wega India HRANI Hospitality | October 2013 45 Astro Speak Forecast October 2013 ARIES (March 21 to April 20) You will be obsessed with learning new skills and gathering information during the next few weeks. You could spend a lot of time online, at the library, or talking to people in your community. You’ll be busy taking classes or attending seminars and be energized by interesting conversations. You will make new contacts that enrich your life in some way during the current transits in Gemini. Uranus in your sign will ensure that nothing you do will be predictable or boring. Others may perceive your behavior and demeanor as odd or eccentric. Change your routine frequently and be open to new experiences. TAURUS (April 21 to May 20) Several planets in Gemini will help to spotlight the need for more information on financial planning and money management this month. This would be a good time to talk to someone knowledgeable and helpful. You might have to do some homework to find the right person to explain things in layman’s terms and work with you to create a practical plan. Gemini isn’t in a comfortable relationship with your sign, and this will mean that you’ll have to make adjustments to embrace a new attitude about money and material things. You will socialize with your extended family later in the month. GEMINI (May 21 to June 20) There will be plenty of activity in your sign, bringing out your curiosity and love of social interaction and knowledge. You’ll be busy, have several projects going at once, and meet many new people. You’ll be in your element and feel confident. A New Moon in your sign on June 8 will bring a fresh start and new attitude. Keep an open mind and focus on new objectives. You will be motivated to make changes and have faith in the future. With Neptune in Pisces, be careful of so-called friends who may not be trustworthy. CANCER (June 21 to July 22) Now you will look within and examine your emotions and motivations. If you have any troubling issues, this would be a good time talk to a therapist and explore your psyche. If that isn’t your thing, try to write down your thoughts in a journal and analyze what’s at the root of your fears and insecurities. This may not be a comfortable process, but you will benefit from some soul searching or talking it out. Pluto opposite your sign will continue to bring chaos and transformation regarding your relationships. LEO (July 23 to August 22) Avoid controversial subjects and painful topics. Your wit and charm will entertain and engage others. Take the time to listen and be supportive. Motivate your friends and acquaintances to take some risks. Saturn in Leo will make life challenging at home or when dealing with a close family member. Added responsibilities could keep you from fully enjoying yourself. Uranus in Aries will bring restlessness and impulsiveness. make you vulnerable and bring an inability to focus. This won’t be comfortable for you, and it will require more patience and selfforgiveness than usual. You’ll have some errors in judgment and may be forgetful at times, but this won’t be the end of the world. A large group of planets in Gemini this month will help you network. articulate, ensuring that others will listen to what you have to say. You’ll make many new connections and express your thoughts. With several planets in Gemini and your travel and education sector, you will seek to broaden your knowledge and desire to take a trip. If this is within your means, you’ll learn a lot and enjoy yourself. If you have to stay home, read about other places and cultures. Career matters will be stressful later in the month. will be a source of support to others by simply being a good listener. Shared resources and joint finances will be a large focus during the first few weeks. Teamwork and communication will be important for making progress and resolving issues. If you have loans or claims to set up or settle, this would be a good time to work with professionals and get advice. listen, compromise, and negotiate important matters. There could be some minor bickering, but you’ll be able to resolve issues if you can be willing to cooperate and consider the wishes of your partner. Make time for conversation and be affectionate and supportive. This will go a long way toward improving your relationship. pulled in many directions at once. It will be really important to stay organized and keep good records because you might miss important details or forget about commitments. Communicate clearly with co-workers and management if you want good results. The emphasis will be on relationships and dealing with the public later in the month. You could be critical of others or feel superior, so watch what you say and give constructive feedback. and intimacy will heat up as a result. It will be easy to share your feelings and be assertive, but you’ll also respect the other person and strive to please. If you’re single, you might make the first move with someone special. If you’re already in a relationship, carve out time to talk and rekindle that spark. Concerns about work will emerge during the latter part of the month. outside world and your loved ones at the same time. Family matters or life at home could be stressful and distracting. Do your best to communicate your feelings without getting angry or defensive. Listen to others and be willing to cooperate. You might feel like a victim most of the time, but you have the power to change things. You will be at the center of time spent with friends this month. Concentrate on catching up, discussing relationships and goals, and having a few laughs. Try to keep things light and lively. VIRGO (August 23 to September 22) You could continue to suffer from uneasiness and a lack of self-confidence with Neptune in Pisces opposite your sign. This planet will LIBRA (September 23 to October 22) Communication will be very important this month, whether you’re in a one-on-one conversation, writing a blog, or giving a presentation. You will be witty, sharp, and SCORPIO (October 23 to November 22) Responsibilities this month will be as heavy as they’ve been over the past months. If you make a commitment, be sure to follow through. You SAGITTARIUS (November 23 to December 22) Communication will be great with most people you deal with this month, especially if you have a romantic partner. You’ll be willing to CAPRICORN (December 22 to January 19) Work will be a source of stress and worry this month, and you might not feel productive. Too many demands and distractions could lead to mistakes and feeling like you’re being AQUARIUS (January 20 to February 18) You’ll have an active social life this month, and love and romance will be highlighted. You’ll spend time with someone you love and care about, PISCES (February 19 to March 20) You will be highly sensitive and emotional and continue to do some soul searching this month. You will also have to relate to the 46 HRANI Hospitality | October 2013 Did You Know Understanding the ‘Women Wanderers’ Most women travel with their better halves What women are most and least satisfied with in a hotel • 42 per cent of women travellers travel as couples. These women have a higher holiday budget (average of `2218 per night) than other women travellers. Their favourite destinations are Ooty, Kerala, Andaman and Shimla • Women are most satisfied with the location of the hotel i.e. the surroundings and least satisfied with activity options at hotels When do women enjoy their holidays? Single women travellers on the rise • Over the last one year, the number of single women travellers has gone up by 26 per cent • Single women travellers go on longer trips (average 2.73 nights, shorter by 18 per cent in a year) and now have higher holiday budgets (`2081 per night which is up by 55 per cent in a year) • Their favourite destinations are Goa, Ooty, Kerala and Andaman • Women travellers who travelled in June were the happiest with their stay and those who travelled in March were least happy Happiest and the unhappiest women travellers belong to... • Women travellers from Ahmedabad, Bengaluru and Delhi were most satisfied with their stay. Travellers to Kolkata, Hyderabad and Pune were least satisfied HRANI Hospitality | October 2013 47