Establishment of a retirement village in the Philippines as a
Transcription
Establishment of a retirement village in the Philippines as a
International Chamber of Commerce Retirement & Healthcare Coalition, Inc. Establishment of a retirement village in the Philippines as a response to Global Ageing Marc Daubenbuechel Project Manager International Chambers of Commerce Retirement and Healthcare Coalition, Inc. 19/F Axa Life Center Sen. Gil Puyat Avenue corner Tindalo Street Makati City, Metro Manila, 1200 Philippines Email: daubenbuechel@eccp.com www.longstayphilippines.com Table of Content List of Figures and Tables…….………………………………….…………..……i List of Appendixes……………………………………………………………….ii 1. Introduction ............................................................................................... 1 1.1 Scope and Limitations of the Study.........................................................................2 1.2 Definition of Terms .................................................................................................3 2. Global Aging ............................................................................................. 5 2.1 Fertility Rate ............................................................................................................5 2.2 Life expectancy .......................................................................................................6 2.3. Effects of Global Aging..........................................................................................6 2.4 Public Pension Systems ...........................................................................................8 2.5 The Public Pension System Dilemma .....................................................................9 2.5 Aging in Germany .................................................................................................10 2.5.1 Riester Reform................................................................................................12 3. Migration and its causes .......................................................................... 13 3.1 Migration of German Nationals.............................................................................13 3.2 Migration of retirees ..............................................................................................15 3.3 Immigration to the Philippines ..............................................................................16 4. The Philippines........................................................................................ 18 4.1 Characteristics of the Philippines ..........................................................................19 4.2 Healthcare in the Philippines .................................................................................20 4.3 Retirement communities in the Philippines ...........................................................23 5. Tourism ................................................................................................... 27 5.1 The Definition of Tourism.....................................................................................27 5.2 Tourism and its focus on the Best Agers. ..............................................................27 5.3 Tourism as a trigger for migration.........................................................................29 5.4 Tourism and migration in Spain ............................................................................29 5.5 Tourism in the Philippines.....................................................................................31 5.6 Size of potential target market in the Philippines ..................................................33 6.0 Target market in Germany .................................................................... 34 6.1 Best Agers in Germany .........................................................................................35 6.2 Sinus Milieu...........................................................................................................37 6.3 Diversification of the age group 50 plus ...............................................................39 6.4 Housing Perceptions of the 50 plus generation .....................................................39 6.4.1 Old Ager .........................................................................................................39 6.4.2 Best Ager ........................................................................................................43 6.4.3 Old Kids..........................................................................................................43 6.4.4 Evaluation of the 3 clusters ............................................................................43 7. Case study Lotuswell .............................................................................. 46 7.1 Establishment of Lotuswell ...................................................................................47 7.2 Hua Hin .................................................................................................................47 7.3 Legal form of Lotuswell ........................................................................................47 7.4 Marketing of Lotuswell .........................................................................................48 7.5 Structure of Lotuswell ...........................................................................................48 7.6 Form of lease .........................................................................................................49 7.7 Calculation of income of Lotuswell ......................................................................50 7.8 Assessment of Lotuswell .......................................................................................52 7.9. Benchmark with the Philippines ...........................................................................53 8. Conclusion ............................................................................................... 55 9. Appendixes .............................................................................................. 57 10. Bibliograpy ............................................................................................ 86 List of Figures and Tables Graph 1: Young children and older people as a percentage of the global population 5 Graph 2: Fertility rate by country 6 Graph 3: Life expectancy 7 Graph 4: Migration of German Nationals 14 Graph 5 Migration between Germany and the Philippines 1965 – 2006 16 Graph 5a: Visitor arrival by country 32 Graph 6: Average monthly spending for consumer products in € per household 35 Graph 7 Where the generation 55 plus sepnds its money for 36 Graph 8: Sinus Milieus in Germany 38 Graph 9: Lebenswelten 50 plus in Germany 40 Graph 10: Perception of the 3 clusters to retirement-, 2nd homes and flatshare 45 Table 1: Cost of accommodation. 50 Table 2: Income generated through lease of units 51 Table 3: Income generated through Ass. dues and Renovation Fund 52 List of Appendixes Appendix A Official Statistics of SRRV enrolees 58 Appendix B Prices for care-giving in Hamburg 60 Appendix C German Advertisement for Rose Princess Garden 61 Appendix D Air Visitor Arrivals. By country of residence and age 63 Appendix E Employment in the Philippines 67 Appendix F Air visitor arrivals by country and frequency of visits 68 Appendix G Air visitor arrivals by country of residence and sex 70 Appendix I Lease contract of Lotuswell. 74 Appendix J Bungalow B1 81 Appendix K Bungalow B2 82 Appendix L Occupancy House A 83 Appendix M Occupancy House B. 84 Appendix N Pricelist of hotel rooms and studios of Lotuswell 85 Appendix O Financial Model for a retirement village in the Philippines. CD in the book cover CD 1. Introduction The world is ageing, for the first time in human history the old will outnumber the younger generations. This process is not a sudden process but will affect us in the coming decades. Global Ageing will affect every nation with new economic challenges which are already tangible nowadays. But the demographic shift will not only bring challenges it will also come with economic opportunities. The target of this study is to show the changes happening in the world and analyze it as far as possible to determine if there is a possibility for a succesful establishment of a retirement village in the Philippines for elderly citizens from developed countries. This study has two main aims. First, the author intends to analyze the current situation of Global ageing now and in the coming decades to give the reader an insight of challenges and possibilities brought about by this phenomenon. Second, the author will investigate a target group, give an overview of their behavior to understand their motives, find out ways to reach the target group and try to assess if the target group is already big enough to make a retirement village in the Philippines profitable. In researching for a potential target group, the author found out that it is difficult to generalize the behavior of elderly people from different countries with different cultural backgrounds as every culture has its own preferences. The Japanese may have different expectations than Europeans or Americans. For example, during the author’s research and visits to retirement facilities in the Philippines, he found out that Japanese and Koreans seem to prefer the gated integrated communities, while Europeans and Americans have the tendency to live the active stage of retirement more independently. Some Europeans even consider such integrated facilities as “Ghettos for old people”, while other Europeans just migrate abroad because such integrated retirement facilities are available in the target country where they can live together with people from their own cultural background in a foreign region. 1 1.1 Scope and Limitations of the Study Due to the different preferences of retirees, retirement villages exist in different forms. Some retirement villages use the integrated retirement village approach, where all amenities like restaurants, shops and medical services within a gated facility are offered to its residents who are only to elderly citizens. There are also facilities which cater to all age groups known as the mixed villages. Another form are the open villages where the above mentioned facilities are not available and which are not gated. It is a more independent living approach. It is difficult to say which approach is “right” or if a “right” approach really exists. The study is divided into 5 main parts. In the first part, the study will analyze the current situation of Global Aging worldwide and show the effects through the changes in the public pension systems. This analysis is necessary in order to understand the changes and the challenges which can be expected in the following years. In the second part, migration and its causes will be analyzed. It is necessary to understand migration as it is an essential component to the establishment of a retirement village in the Philippines. The author discovered during his study that there is a strong correlation between tourism and international retirement migration. The third part shows that tourism gets more and important for the age group 55 plus. Spain as the major tourism destination of Germany will be briefly discussed and how tourism contributed to migration in Spain. Together with that tourist arrivals in the Philippines will be analyzed in relation to the size of the target group. Using statistical data, the paper will also show the development of tourism in the last years is another part of this section. Part four will analyze the different behavior of the age group 55 plus. For analytical purposes, it is the author’s intention to mainly focus on one target group, as different cultures and regions show various needs and wants which result in different strategies and findings. Nevertheless, the study will contain several links to other population and groups. The author will analyze the German population when showing the effects of 2 Global Ageing and the behavior of the generation 55 plus for the very reason that the German population is among the worlds oldest. In relation to this, the Sinus Milieu approach will be used as it is the study with the most data available. The difficulty in this part is to transfer the findings to international retirement migration as no studies are available which focus on the resettling to retirement villages to foreign countries. The fifth part will be a case study on a fully functional gated and integrated retirement in Thailand. It is under Swiss management and catering exclusively to German speaking clients. In this section the author tries to assess if such a facility can be operated successful within Asia and if the findings can be transferred to the Philippines. 1.2 Definition of Terms For this study, the term retirement village or retirement community is defined as an integrated gated community planned for the purpose of catering to older people who no longer work in their country of origin and are restricted to those over a certain age. Furthermore, the retirement village has special facilities catering to the needs and wants of its residents, including amenities like clubhouse, restaurant, grocery, swimming pools, activity center, sport facilities, and on-site medical facilities. Investors in the Philippines are also mainly interested in building the gated communities, selling to specific groups and managing the project on a long term basis for continuous return on investment. But who are the senior citizens? Who are considered old? Old age is defined as the people 55 years old and above. However, very few 55 year olds would consider themselves to be old. Old age has varying relative definitions. Many people in their 70s would not think of themselves as old. To remove the relativity and personal biases in defining the term old age, this study will utilize terms derived from past studies. Past literature calls the age group 55 plus as Silver Aristocrats, Best Agers, Golden Generation and many more. As Best Agers is an artificially designed name from the field of marketing which generally describes the target group of people aged 55 plus, 3 the term Best Ager, and Generation 55 plus will be used here. Senior citizens and retirees refers to older people which are not in workforce anymore. 4 2. Global Aging The world stands on the threshold of a demographic revolution with no parallels in humanity’s past. For the first time in human history, our population is growing old. In r. By 2030 this number is 2006, almost 500 million people worldwide were 65 and older. expected to grow to 1 billion people, almost 12 percent of the earths habitants (NIA 2007: 2). This development, called Global Aging, is caused by a decreasing fertility rate and an increasing life expectancy due to improvements in the medical sector. 2.1 Fertility Rate It can be seen in Graph 1 that not only the total number of people aged 65 and above is increasing steadily. Additionally, the total number of children 5 years and below is decreasing. This is due to a decreasing fertility rate, which has fallen worldwide from 5.0 to 2.7 over the last 30 years. The developed countries are even below it. In Japan, the fertility rate is 1.5; in Germany, it is 1.3; and in Italy even 1.2 (CSIS 1999: 3). For comparison, to stabilize a population at a zero growth rate a fertility rate of 2.1 is needed. The total rate of children below 5 years in the 1960s which is about 14 percent is expected to fall to 7,5 percent in 2030 (CSIS 1999: 7). Graph 1: Young children and older people as a percentage of the global population AGE < 5 AGE 65 + 18.00% 16.00% 14.00% Percentage 12.00% 10.00% 8.00% 6.00% 4.00% 2.00% 0.00% 1950 1960 1970 1980 1990 2000 Year Source: United Nations 2004: 133 5 2010 2020 2030 2040 2050 2.2 Life expectancy Since World War II, average global life expectancy has risen from 45 to 65. This is a greater increase in the last 50 years than in the previous 5000 years (CSIS 1999: 5). In 2008, life expectancy in countries like Japan and Italy was already more than 80 years. Especially for Japan this means an increase of life expectancy of about 25 years from 1950 to 2008. Life expectancy is not only rising in the developed countries but also in developing countries: a child born today in Chile, Costa Rica, Jamaica, Lebanon, Sri Lanka or Thailand can expect to live for more than 70 years. (WHO 2008). Graph 2: Fertility rate by country 4 3.5 Total fertility rate 3 2.5 1960 - 65 1995 - 2000 2 1.5 1 0.5 0 U.S. U.K. France Canada Japan Germany Italy Country Source: CSIS 1999: 7 2.3. Effects of Global Aging In the coming decades the mentioned developments will subject nations around the world to extraordinary economic, social, and political challenges. The generation which has 60 years of age and older, is the fastest growing age group (Morrow and Roeger: 16). Population ageing is also occurring in parallel with rapid urbanization. In 2007, more than half of the world's population lived in cities. By 2030 6 that figure is expected to rise to more than 60 percent (WHO 2008). Drivers for urbanization are cities offering good infrastructure as well as the opportunity of earning more money compared to the rural regions. The study Die Generationen über 50 Wohnsituation, Potenziale und Perspektiven (Living situation, potentials und perspectives of the generation 50 and above) from LBS (LBS 2006: 21) shows that one third of the Generation 50plus lives in cities with less than 20,000 habitants, while 55 percent live in cities with more than 20,000 habitants. The elderly generation might be attracted by cities as medical facilities and convenience goods are more accessible. This is why in planning and creating retirement destinations, the accessibility of these goods needs to be considered. Graph 3: Life expectancy by country 1950 - 2008 85 80 Life expectancy in ages 75 Germany Italy Japan UK USA 70 65 60 55 50 1950 1960 Source: WHO 1996: 6; CIA 2009 1970 1980 1992 2000 2008 Year Due to Global Ageing, the demographic situation in the world is changing rapidly. During the last 50 years the generation 60 and above grew by 37 percent in Europe and even higher in Japan (Pohlmann et al.: 3). The dramatic changes mainly in the developed world are the reason why nowadays the elderly amount to almost 15 percent of the population and by the year 2030 will amount to about 25 percent. 7 Never before in history had the elderly amounted to more than 2 or 3 percent of the population (CSIS 1999: 1). This will lead to social and economic changes and will affect every country worldwide which will be felt first in the developed countries. It will lead to new challenges, one of the biggest and for this project very important alteration will be the needed radical change in the public pension system as well as in the health care system. 2.4 Public Pension Systems Countries using the Pay-As-You-Go model have to rethink their strategies soon. In the pay-as-you-go pension system the current workers are financing the retirees and the state is paying for the deficit (Demange 2006: 3). This model was introduced during the time where the number of retirees was small and the number of workers was growing fast. Today in the developed countries, it is the other way around. The number of workers is declining and the number of retirees increasing. Once the baby boomers reach the retirement age, there will be a sudden rise of annuitants once more. While Europe currently has 3 tax paying workers for every non working pensioner, it will fall to 1.5 once the baby boomers reach retirement age. In some European countries it is expected to drop to 1 or even lower. (CSIS 1999: 6). This simply means that fewer workers need to finance more retirees. The Organization for Economic Co-operation and Development (OECD) projects that the bill for public pension in the developed countries will grow by over 4 percent until 2030. If the expenses for health care spending are added, the total retirement benefits will rise between 9 to 16 percent of Europe’s GDP. This amounts to an extra 25 to 50 percent of workers taxable wages on top of a payroll tax which in some countries already exceed 40 percent. (CSIS 1999: 8-9). The numbers clearly state the changes in the Pay-As-You-Go model are necessary not only in the long run, but also in the short run to adopt the pension pay to changing 8 demographic situation. Another simple example can be used to highlight why reforms in the pension systems are necessary since years: The OECD (NIA 2007: 11) divides the lifespan into 4 categories: Firstly, the years before entry to work (school, university); secondly, the years not working due to unemployment; thirdly, the years in the workforce and fourthly, the years spend in retirement. The time a person spends in education, not working and in retirement has increased over the last 50 years, while the time a person spends in workforce decreased. In 1960, a man in Europe spent on average 46 years in workforce and 1 year in retirement. In 1995 the years in workforce decreased to 37 while the number of years in retirement rose to 12. (NIA 2007: 19) This means that not only less workers pay for the pension system, it means also that the total time a worker with taxable income contributing to the pension system decreased over the last 50 years and the pension system has to pay more money to the pensioners. This can bring governments into major economic problems as the money they contribute to the pension system will increase every year significantly and in other areas, like education, the governments can spend less. 2.5 The Public Pension System Dilemma Over the last years governments were still able to cover the rising costs of the growth for the retirement benefits by raising taxes, cutting other programs or even borrowing from the public. However, in most of the countries the taxes are already high. In the European Union, total taxes now average 45 percent of the GDP, payroll taxes exceed 30 percent; in Germany France and Italy they even exceed 40 percent (Jackson 2002: 27). Raising taxes to cover the raising cost of retirement benefit seems to be almost impossible as raising taxes by 12 percent, which is the projected number to cover costs for retirement benefits, of the GDP would be equivalent to raise payroll taxes by another 30 percent (Jackson 2002: 27). Also cutting down other public spending might lead to decreasing levels in other sectors, like education, and create dissatisfaction. Jackson (2002: 29) highlights that in some countries the projected growth in retirement spending 9 will be so large that even cutting all general public spending (defense, infrastructure, police and education) will not cover the arising costs. So has the US retirement spending risen from 15 to 40 percent of the federal budget since the mid 1960s (Jackson 2002: 29). There are several ways out of this dilemma, like raising the fertility rate, strengthening family bonds and requiring people to save more throughout their work lives. These outcomes can only be achieved in the long run, while governments are already affected now and will even be more affected with the challenges in the short run. Imaginable solutions might be that work lives need to be extended, retirement ages needs to be raised and retirement benefits need to be decreased. Taken the above mentioned actions will lead to one major consequence which will take place already in the short run: Retirees will get less benefits and their standard of living will stagnate or degrade. This economic angst leads, if we look at history, to migration waves, which are discussed in Chapter 3. 2.5 Aging in Germany To be able to explain the impacts of Global Ageing more clearly, the author will use examples from Germany. As in all developed countries, Germany is facing major changes not only in the demographic structure. As the population of Germany is expected to shrink to 70 million by 2030 (Mayer 2008: 4) a shift of savings, investments, productivity, and a decrease of the labor market can be expected. Most likely the economic growth will slow down and consumer markets will change. Due to adjustments in pension systems, living standards can stagnate or most probably even fall. Germany has 82.5 million habitants out of which 35 percent are 50plus und 24 percent 60 plus. By 2050 it is expected that more than 50 percent of the German population will belong to the age group 50plus and 37 percent to the group 60 plus. The age group below 20 years is expected to decrease from 17 million nowadays to 12 million in 2050 10 (Sociovision 2006: 5). These demographic developments will have impacts on the consumer behavior and the numbers of workers contributing taxes to support the pension system. “The challenge Germany is facing is one of the most daunting. Germany’s population is among the developed worlds oldest, its welfare state is among the largest and most expensive, and its citizens are among the most dependent on government.” (Jackson 2003: 3) To highlight the statement above, Jackson (2003: 10) states that a German retiree collects on average 70 percent of his former salary, while the US Social Security offers just 40 percent replacement rate. The high replacement rate seems to motivate employees in Germany to retiree early. The social cuts in Germany are less compared to the cuts in the US. This might explain why just 31 percent of German men aged 60 – 64 are still in workforce while in the US 55 percent of the same age group are still employed (Jackson 2003: 12). 61 percent of the pension income of a German is contributed by the pension system this is why most Germans are dependent on it (DV 2008: 14). In order to spend less on public pension funds, to motivate employees to stay longer in workforce and at the same time create own savings, the German Pay-As-YouGo program needs to undergo changes. With these changes the living standard for most of the Germans will rise and fall. Due to the projected decrease in workforce, the German Public Retirement System is under pressure. The German support ratio of working adults to retirement age adults is decreasing rapidly. In 1950, it was still 4.3, which decreased to 2.6 in 2006 and is projected to decrease to 1.4 in 2040 (Jackson 2003: 6). This dilemma will increasingly pressure the working generation, the retirees and the government. The decreasing support ratio will lead to an increase of expenses for retirement benefits from the federal budget from Euro 72.9 billion in 2002 to 79.2 billion in 2010 (DB 2006: 12), an increase of 10 percent in 8 years. In 2003 Germany spent 30.1 percent of its federal budget for retirement benefit, but only 4.2 percent for education. (BpB 2008). 11 If Germany’s retirement expenses are measured as a share of its federal budget, Germany’s retirement and healthcare spending are higher than in any other countries in the world, except the United States and Switzerland. As this financial burden cannot be paid by the taxable workers, whose payroll taxes are already totaling 41 percent (Jackson 2003: 8); the German retirement system needs to undergo permanent reforms. The first step to public pension system reform is the so called “Riester Reform” 2.5.1 Riester Reform In the spring of 2001, the German government took an initial step with the so called Riester Reform which was named after the former labor minister Walter Riester (Jackson 2003: 16) . It consists of a private pension system supported additionally by the German government. It aims to animate workers to start saving for their pension. Before the implementation of the Riester Reform, the total private pension assets amounted just to 15 percent of GDP while in the same year, private pension assets totaled between 75 and 125 percent in Switzerland, the United Kingdom and the United States (Jackson 2003: 13) With the Riester Reform German workers start realizing that without own savings, just relying on the Pay-As-You-Go pension, the time spend in retirement will not be as comfortable as expected. Retirement benefits decreased from 57.3 percent of the total salary in 1957 to 47.9 percent in 2006 (Geissler 2008), which showed that a downward drift was taking place. As most Germans rely on the pension system, this will most probably have a direct effect on the standard of living. The developments may lead to the conclusion that German retirees are already in a big crisis. Though the collected numbers ignore the existing assets and property holdings and income generated through those, Lehr (2004: 24–33) pointed out that retirees 60 and above have a yearly income of about € 20,000, also 50 percent of the this age group owns a house and 9 percent a condominium. A study conducted by Deutsches Institut für Wirtschaftsforschung (German Institute for economic research) (DIW) highlighted these findings by stating that a German retiree has net assets of more than € 110,000 (Plickert 2008). It can be concluded that the pensioners as a total will not face a big 12 crisis within the next years. The changes in the pension system will affect mostly those which are holding no or just little assets. 3. Migration and its causes Can the Philippines benefit from the Global Ageing and the negative developments in the public pension systems? For the successful establishment of a retirement village in the Philippines, the clients should have the willingness to resettle from their home countries to the Philippines. This chapter explains migration and its causes before looking into the psychological aspects. The chapter intends to give an initial understanding of migration throughout the age groups. 3.1 Migration of German Nationals Migration is explained using the push-pull theory, which states that people change their living and work place because they are pushed out of their former location, whereas others change location because they have been pulled to another place. Push factors are mainly bad employment opportunities and economic problems while pull factors on the other hand are employment opportunities and economic improvement (Weeks 2002: 254). A look into the history of Germany can help understand this statement. In the nineteenth century, 90 percent of all German migrants went to the United States mainly because of bad employment opportunities which was caused by an increase in population growth (Kocka 2001: 70). Furthermore, since the 1820s, many regions in Germany felt the competition from Great Britain. (Pierenkemper and Tilly 2004: 95). As a result many Germans saw their chance for a better life in another country. The migration took place in three main migration waves which began in the 1850s and ended in the 1890s. During the first migration wave which was from1850 to 1854, 1,456,000 people left Germany because of bad employment opportunities and economic problems (Kocka 2001: 69). Pierenkemper and Tilly (2004: 96) stated that pull factors were also important for the migration waves. They highlighted that the main pull factor were better job opportunities in the United States. 13 Migration rose steadily and peaked in 1881 with 2,209,000 (Kocka 2001: 69). Starting 1893, the amount of migrants slowed down dramatically. In 1895 just 37,000 people left Germany and in 1913, there were two thirds less emigrants. The reason for the decreasing migration was the boom of the German economy which resulted in an increase in labor demand and higher wages (Kocka 2001: 72), therefore decreasing the push factors. Pierenkemper and Tilly (2004: 94) stated that the international migration in Germany was an economic mechanism that responded to discrepancies between labor supply and demand. History proves that economic issues and migration waves appear parallel or close time lapsed. It showed that the migration in Germany rose since 1991 together with the unemployment rate at an almost steady rate and at the same time the immigration of Germans returning to their country declined. The migration curve and the unemployment curve are not exactly parallel but a conjoint development can be seen. The migration of German citizens rose from 98,915 in 1991 to 161,105 in 2006 (Destatis 2009a), a total of 62 percent. At the same time, the unemployment rate rose from 2,602,200 to 4,486,940 (Destatis 2009b), a change of 72 percent. Graph 4 also shows that the returning rate of German citizens declined. Graph 4: Migration of german citizens between Germany and foreign countries 1991 to 2007 in relation to unemployment 600000 500000 persons 400000 Departures of German citizens Arrivals of German citizens Unemployment in Germany x10 300000 200000 100000 0 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 Year Source: destatis 2009a, destatis 2009b 14 The developments do not occur exactly parallel as not only the unemployment rate influences migration but also other economic issues. A 2003 study on the reasons for migrations of German citizens highlights that for 60 percent of the respondents, the main reason for migration is no work-related perspective in Germany (VHB 2003), which underlines the importance of labor as push factor for migration. Other reasons for the respondents for migration were family related issues (20.14 percent) and the hope for economic improvement (7.33 percent). For German citizens who are still in the workforce, the decision for migration seems to be strongly connected to their work and economic issues. 3.2 Migration of retirees To understand if a retirement village in the Philippines could be profitable, it is important to know more about the motives of retirees for leaving their home countries and immigrating to another country. However, the studies covering the age group 50plus are rare. The author found a survey which was recently conducted by Howard (2008: 154 – 163). The survey asked about the motives of western retirees who permanently resettled in Thailand. The findings should also be applicable to the Philippines as both are located in Southeast Asia and are developing countries. The survey was conducted online and had 152 respondents. 73 percent of the respondents stated that lifestyle of the locals was the reason for the resettlement to Thailand. Low cost of living ranked second with 71.4 percent which shows the effects of the economic pull factors. Warm climate as reason at 44.1 percent was directly followed by culture of the target area at 33.6 percent. Lastly, 24.3 percent stated dislike of their home country as a reason. 50 percent of the respondents stated that the reason for their settlement to Thailand was availability of interesting sex-partners. Howard attributes this last finding to the dominance of single male residents who were interviewed. The survey underlines the importance of economic factors also for this age group when deciding to resettle, as the reason lower cost of living is an economic pull factor. The push factor no work related perspective does not appear in this study as the respondents 15 are already retired. The study shows that lifestyle factors for this age group are crucial. The respondents want to live with the lifestyle of the locals in the target country and want to live within the culture and enjoy the warm weather. The later factors are related to tourism and seem to influence the migrants. Lower cost of living as a reason for migration can also be connected to lifestyle, as the respondents can afford a better lifestyle when the costs for it are lower. 3.3 Immigration to the Philippines Currently, there are no available official statistics on foreign immigration to the Philippines and foreigners living in the country. Foreign residents do not need to officially register and can stay on a tourist visa which are filed in the statistics as such. Also in the population statistics, no specific information on foreigners can be found. Data on immigration of Germans to the Philippines can be found in the study of Friedrich (2008: 14). He states that the number of German migrants to the Philippines from 1965 to 2006 was 39,273. Graph 5 shows a steady increase of German immigrants to the Philippines, reaching its peak in 1997 and 2001 with about 1,500 immigrants per year. One explanation for the decrease in immigrants starting 2001 could possibly be the kidnapping of a German family in April 2001 which was aired by the media for weeks. Graph 5: Migration from Germany to the Philippines from 1965 - 2005 1800 1600 1400 1000 800 600 400 200 Year Source: Friedrich 2008: 14 Migration from Germany to the Philippines 16 20 05 20 03 20 01 19 99 19 97 19 95 19 93 19 91 19 89 19 87 19 85 19 83 19 81 19 79 19 77 19 75 19 73 19 71 19 69 19 67 0 19 65 Migrants 1200 Another statistics available is from the Deutsche Rentenversicherung (German pension insurance) which states that 1,031 Germans receiving pension in 2007 (818 in 2005) have their residence in the Philippines (DV 2008: 36). This makes the Philippines on third place in Asia where Germans are receiving their pension. Thailand with 1,692 Germans is on the first place, directly followed by Israel with 1,615 Germans receiving pension. It is crucial to note that the above figures only incorporate migrants who have officially changed their country of residence and excludes migrants who are still registered with a German address and staying in another country on a Tourist Visa. The German Embassy in Manila states that about 5,000 German nationals of all age groups are living in the Philippines, most of them in Manila and the southern islands like Bohol (Friedrich 2008: 13). The immigrants come from all age groups with different backgrounds. Some were expatriates who founded businesses in the country afterwards, Some, on the other hand, moved to the Philippines for family reasons or for retirement. Other statistical data available comes from Great Britain and the US which showed that the number of British retirees receiving pension to the Philippines from 1995 to 2008 rose from 400 to 2900. The Philippines has 14,150 American retirees who are directly receiving their pensions from US to the Philippines putting the later on 7th position in terms of countries with the most number of American pension recipients. (Friedrich 2008: 8). Since 1987 the Philippines offer a Special Resident Retiree’s Visa (SRRV) to encourage foreigners to spent their retirement in the Philippines and invest in the country (PRA 2009a). Depending on the age of the resident an investment of $ 10,000 - $ 50,000 needs to be deposited to a bank in the Philippines which can then be invested after a period of 30 days in real estate (PRA 2009c). The Visa is issued by the Philippine Retirement Authority (PRA). A foreign citizen can apply for the SRRV, once he reaches the age of 35 years (PRA 2009b). From 1987 to April 2009, 7,147 principals enrolled for the SRRV program, bringing 7,447 spouses/dependents with them. Most of the SRRV holders (excluding 17 former Filipinos) are from China (including Hongkong) (2433), Korea (1658), Japan (1232), America (633), Britain (336) and Germany (181) (Appendix A). The data on SRRV enrollees is not sufficient to be able to conclude how many participants enrolled for the purpose to retiree in the Philippines. Since SRRV holders are allowed to start a business in the Philippines, the rate of Chinese, Japanese and Korean enrollees below 50plus are expected to be quite high. On the other hand the deposit necessary to enroll in the program may alienate retirees instead staying on tourist visa. All the above collected data from different sources does not clearly lead to conclude how many pensioners are really moving to the Philippines or using the country as 2nd home destination. A gray area still exists as retirees who do not want to lose the current benefits they enjoy from their country of origin will most likely opt not to become an official resident of the Philippines. It can be concluded therefore that no reliable statistic on the exact data of immigration to the Philippines is available. However, the numbers strongly show the increasing number of German-, British- and US citizens receiving pension in the Philippines over the last years and lead to the conclusion that the immigration rate of these nationalities to the Philippines is increasing. These is underlined by the SRRV statistics. Official statistical data on tourism arrivals is available in the Philippine Department of Tourism (DOT). Typical motivations for tourism seem to influence the decision for migration so the following chapter will have a look at tourism in general and tourism in the Philippines. 4. The Philippines This chapter gives an overview of the characteristics of the Philippines to understand what makes the country different from other Asian countries and why it is close to the western cultures. Also the current retirement developments are presented briefly 18 4.1 Characteristics of the Philippines The Philippines is located between 4o23’N and 21c25’N latitude, and between 115oE and 127oE longitude. (NSO 2006: 8). An island bordered by water. The country has the Bashi Channel up north, Sulu and Celebes Seas in the south, the Pacific Ocean on its east, and the South China Sea on the west. The country lies in the heart of Asia and has a very good air transport infrastructure. It has 85 national airports, 8 of which are international airports (Eiu 2008: 13). This high density of airports makes it not only possible to travel around in the Philippines easily, but also to travel within a few hours to China, Japan, Malaysia, Thailand and Vietnam. It then makes the Philippines a hubdestination to discover Asia. The country is composed out of 7,107 islands which have a total area of 300,179 sq km with a total population of 88.57 million. Only 13 islands are bigger than 1000 km2 and not more than 2000 islands are inhabited. The three major island groups are Luzon, Visayas, and Mindanao (Eiu 2008: 2), which are subdivided into 15 regions. One of these regions is Manila which is the capital city of the Philippines with approximately 11 Million inhabitants. Beside the 15 regions there are 2 autonomous regions, the Cordillera Administrative Region and the Autonomous Region in Muslim Mindanao. (Gaede 2006: 1168-1176) The national language of the Philippines is Tagalog, the official business language is English. That makes the Philippines unofficially the biggest English speaking country in Asia. The country was influenced by western countries for almost 400 years. From 1565 up to 1898 the Philippines was a colony of Spain. During this time, the Philippines was catholicized. Currently about 83 percent of the Filipinos are Catholic. After the Spanish-American war in 1898, which released the country from being a colony of Spain, the Americans took the leadership of the Philippines and formed a civil government established under American rule. It took the Philippines until 1946, after their involvement into World War II, to gain independence from the US and become a free country (Sievritts 1995: 7-9). 19 With centuries of Spanish rule and decades of US occupation as shown by the strong presence of the Catholic Church and huge number of English speakers, the Philippines is now the most westernized country in Asia. The melting-pot of Asian-, European- and American culture and lifestyle makes the country unique within Asia. This similarity of the Philippines with the culture of the developed countries can help in advertising the country as retirement destination. Retirees do not face any language barrier as in Thailand. Furthermore, the cultural differences are less so the adaptation will most probably be faster and easier. Another benefit of the Philippines is a good price-performance ratio. The purchasing power of the Euro was compared with 90 countries in 2003. The purchasing power in the Philippines was with € 1.39 the 2nd highest, after Columbia (€ 1.41), while in the US it was just € 0.86 (destatis 2003: 886). Most of the services and goods are cheaper than in European countries, especially when it comes to medical treatments, healthcare and care-giving. A one hour massage costs about PHP 250 (€ 4.16); consultancy fee of a doctor in a private hospital in Manila is PHP 600 (€ 10) (personal conversation with Andre A. Villanueva, Director of Public Communications of Makati Medical Center, on 15. January 2009) and 24 hour outpatient care cost PHP 18,000 (€ 300) monthly (personal conversation with Roberto Montebon, President of Silliman Medical Center, on 19 May 2009). In Germany the 24 hour patient care excluding accommodation is € 2680. A patient in Germany receives € 1750 from the public health care insurance. Leaving still a own contribution of € 930 just for the care giving (Appendix B). With this amount the care in the Philippines including accommodation could be paid easily. The price difference between the 24 hour patient care in the Philippines and 24 hour patient care in Germany is a strong positive indicator for this project. 4.2 Healthcare in the Philippines As medical facilities and treatment play an important role in the life of older people this chapter shall give an overview of the situation of medical facilities in the Philippines. In the Philippines there are three types of hospitals classified by the Philippine Department of Health (DOH), primary-, secondary- and tertiary hospitals. For this project only the 20 tertiary hospitals are interesting as only they have the quality and specialities needed. The DOH defines the tertiary hospital as a major hospital that has a full complement of services including pediatrics, general medicine, various branches of surgery and psychiatry (DOH 2009). Tertiary hospitals have capabilities and facilities for providing medical care to cases requiring sophisticated diagnostics and therapeutic equipment and the expertise of trained specialists in the sub-specialities. They need to be able to offer intermediate, moderate and partial category nursing care 24 hours or longer and intensive care (DOH 2009). The medical system of the Philippines is described as adequate and strongly developing by the Bundesagentur für Außenwirtschaft (Federal foreign economics office) (Bfai). The source also noted that the manpower in the medical sector are highly skilled doctors, nurses and caregivers (Bfai 2006: 68). During the last years the medical service industry experiences a strongly increasing number of foreign patients. Makati Medical Center (MMC), one of the flagships of the Philippine hospitals, has a steadily increasing number of patients mostly from the US (personal conversation with Andre Villanueva, Vice President of Operations and Development MMC on 26 January 2009). Also Silliman Medical Center (SMC), a tertiary hospital in Dumaguete, has an increasing number of foreign patients who are combining vacation with medical treatment. This is why in 2008 SMC extended it capacities by 60 new private air conditioned rooms (personal conversation with Mr. Roberto Montebon, President SMC on 4 January 2009). The American Eye Center, a tertiary clinic for ophthalmic laser treatment reports that 30 percent of its patients come from abroad (Bfai 2006: 68). The increasing number of foreign patients receiving medical treatment in the Philippines shows the acceptance of the Philippines as a highly developed medical country. As medical and healthcare treatments are becoming more important when growing old this is an important finding. To attract more international attention another important factor is accreditation of the medical facilitates, for example ISO standards by the Technical Control Board TUV. In 1998, there were a total of 1,172 private hospitals with 39,380 beds and 645 government owned hospitals, providing 44,818 beds (Kaiser 2005: 16). By 2004, the number of private owned hospitals decreased to 1,066 hospitals but the number of beds 21 increased to 40,842. The number of government owned hospitals increased to 657 hospitals, but the number of beds decreased to 41,933. In the Philippines the bed-topopulation ratio was 1:811 in 2006, excluding the National Capital Region around Manila where the ratio rises to 1:1204 (Kaiser 2005: 16). Compared to Germany where the ratio increased from 1:635 in 2005 to 1:620 in 2006 (Destatis 2007b), the ratio in the Philippines can be seen as critical. However, this will not directly affect foreign patients. The assumption of the author is that, the foreign patients most probably want a high quality medical treatment for considerable low prices. This is provided in private hospitals which are for most of the locals not affordable especially in the tertiary hospitals. Concerning the accreditation of the quality and standards of hospitals, the most recognized organization is the Joint Commission on Accreditation of Healthcare Organizations (JCAHO). The international accreditations are done in the name of the Joint Commission of International Accreditation (JCIA), who is part of JCAHO. Up to now JCAHO accredited 88 percent of all hospitals in the US (JCI 2009a) and 254 hospitals in 35 other countries (JCI 2009b). So far in the Philippines two hospitals are accredited. First is the St. Luke’s Medical Center in Manila which was first accredited on 22 November 2003 and reaccredited on 18th of November 2006. Second is the Medical City in Manila which was first accredited on 11th of November 2006. The MMC in Manila is ISO 9002, EN 46002 accredited and is also working towards JCI Accreditation (personal conversation with Andre Villanueva on 26.January 2009). Accreditations are of utmost importance in the eyes of the author so as to control the quality standards of the medical services and make them internationally competitive. For comparison: Thailand has 5 JCIA accredited hospitals, all located in Bangkok (Samitivej Sukhumvit Hospital, Samitivej Srinakarin Hospital, Samitivej Sriracha Hospital, Bumrungrad International, Bangkok Hospital Medical Center). Singapore has 13 accredited hospitals all over the country. Malaysia has 3 accredited hospitals in Kuala Lumpur and India has 10 accredited hospitals all over the country. (JCI 2009b). Malaysia and Thailand were actively promoting their accredited hospitals for medical tourism at the Internationale Tourismusbörse Berlin (International tourism-tradefair Berlin) 2009 (ITB). The accreditation standards and the international marketing seem to 22 work as the Bumrungrad hospital had over 400,000 international patients in 2005 from over 159 countries (Bumrungrad 2009) All the by JCI accredited medical facilities are located in Manila which makes it difficult to promote the whole country as retirement destination. Although most of the major cities have tertiary hospitals, they are hard to control. During his work in the Philippines, the author together with International Chambers of Commerce Retirement and Healthcare Coalition, Inc. (ICCRHC) discovered that foreigners are overcharged for medical treatment on a regular basis. Often the patients receive no diagnosis and unnecessary medical treatment procedures are conducted. International accreditation can help avoid such treatment. ICCRHC promotes international accreditation and the standardization of prices of main medical treatments to make more regions attractive for foreign retirement patients and retirees and guarantee quality standards on long term. 4.3 Retirement communities in the Philippines The effects of Global Ageing have also already motivated different developers in the Philippines to build retirement villages or offer their existing facilities to retirees. Mentioned below are some of the projects already visited by the author in behalf of the ICCRHC. In Subic, there are 3 retirement communities: Subic Holiday Villas, Poco A Poco and Tropical Paradise. Subic has an international airport (Eiu 2008: 13) and is approximately 2 hours by car from Manila. The most visited was the Subic Holiday Villas. It is a 4 hectare leisure and retirement community with about 140 condo units of various types (which includes studio, 1, 2, and 3 bedroom units). There are some European retirees but they have mostly Koreans, Americans, and Japanese retirees who have purchased units. Subic Holiday Villas have the following main facilities: medical clinic, function room, mini theatre, library, sauna and spa, gym, convenience store, 23 barbershop and salon, restaurant and a tropical swimming pool (personal conversation with Mr. Niko Desingaño, Resident Manager and Building Administrator, of Subic Holiday Villas on 4.03.2008). In Cebu, The Philippine BXT Corporation is currently planning a complete retirement facility on the 100-hectare property close to Lapu-Lapu City on Mactan Island. Mactan is a popular tourism destination in the island of Cebu and has the second biggest international airport in the Philippines (Eiu 2008: 13) BXT vice president Jerome Lim said on the 9th of February 2008 that the company plan to develop a complete retirement facility on the 100-hectare property. The retirement village will consist of 300 condominium units in 5 three-storey buildings as well as 150 single family units (personal conversation with Jerome Lim). In Nasugbu, there is the fully operational Chateau Royale Sports & Country Club. Nasugbu. It is about 1.5 hours ride by car south of Manila. The facility is located on 200 hectare and was designed to cater to local and foreign tourists. It has a clubhouse, conference facilities, 140 log cabins, villas and condo units, a floating restaurant, greenhouses planted with organic vegetables, a newly renovated golf course. It has also a newly constructed 150 bed capacity tertiary hospital and a nursing home (personal conversation with Mr. Nikolas Dinglasan, Sales & Marketing Director of Chateau Royale on 23 April 2008). The Imperial Silver Town retirement village is also located in Nasugbu and has a total land area of 35,100 sq km., and will feature retirement villas, condominiums, amenities like spa and gym, health clinic, tennis court, swimming pool and park/garden and is developed by a Korean firm, Sehyun Development, Inc. It is located right beside Chateau Royale and has arranged a tie-up with the tertiary hospital in ‘Chateau Royale. The company intends just to sell to Korean citizens. Residents will also have access to beach facility of Punta Fuego for free (personal conversation with Ms. Tzarina Tan, Sales & Marketing Director of Imperial Silvertown on 23 April 2008). The project was stopped in August 2008 due to financial problems. The current situation of the project is unknown to the author. 24 Canyon Woods is a residential area located in Tagaytay, Cavite. Cavite is located at the south of Manila which is an hour ride by car. It is a popular weekend destination for people from Manila. Cavite is known amongst the Filipinos for its cool climate and the beautiful Taal volcano. The residential area is a 220-hectare property, and has 200 hectares more for future expansion. Canyon Woods extended their facility by constructing a building catering exclusive to retirees. Foreign retirees can lease furnished one bedroom units for $1,150 a month plus $1,500 to $3,000 monthly for a variety of services and amenities. The facilities include a clubhouse, restaurants, bowling, pools and a 9-hole golf course (personal conversation with Mr. Tony VillaReal, Director of Canyon Woods on the 1st of February 2009). Rose Princess Garden is a nursing home for the Japanese and is located in Laguna. Laguna is at the south of Manila which is a 45 minute ride by car . The nursing home is designed for active living as well as for non active living with the focus on nursing. Active retirees, who are not in need of care, can build houses on lots that belong to Rose Princess Garden. The construction takes about 4 months. For non active retirees there are two facilities available. The Rose Princess Home with 75 studio type units each having 35 sq m and the Rose Garden Home with 104 rooms each having 16 sq m. It has its own clinic which offers gerontology, internal medicine, dental care, acupuncture, reflexology, colon hydrotherapy, physical therapy, laboratory nursing and care-giving services. Also, it hosts a school for Caregivers offering care-giving in a 7 month course. Rose Princess Garden offers different packages for Japanese citizens. For a 35 sq m room a Japanese retiree pays a life time lease fee of $25,000 and for a 16 sq m room $ 16,500. Other services are not included in the price. The nursing home offers a free of worry package. For $ 500 in the monthly- food basic fee, admin fee, medical management fee and caregiver insurance are included. For 24 hour caregiving in 3 shifts they charge about PHP 24,000 (€ 400) monthly. Rose Princess Garden had 80 percent of its rooms leased by April 2008. Except two American couples all residents were Japanese citizens. Seniorpacific is a German based company which is marketing the nursing home also in Germany, but by April 2008 Rose Princess Garden had no German residents (personal conversation with Mr. Munetomo Atsukini, owner of Rose Princess 25 Garden on 12. April 2008). Seniorpacific offers 3 different nursing levels with price range of € 1358 – 1598. Accommodation, full board and care giving are included in the packages (Appendix C) In the above mentioned facilities, only Imperial Silvertown and Rose Princess focus exclusively on retirees. The other projects extended their already existing facilities with the option to retire. When comparing the already existing retirement projects in the Philippine with other retirement communities worldwide, one big difference can be seen. The marketing approach of the projects in the Philippines focuses mostly on the real estate. Developers do not use any tourism marketing tools and the only option in nearly all the projects is buying a property. The developers try to sell their properties as soon as possible, without any connection or partnership to tourism or retirement organizations. This could be the reason why some projects were not successful. Imperial Silvertown is not the only project where construction was stopped. Masaito, a real estate company based in Manila, started developing a retirement village in Cavite in 2004. The 3 hectare project was foreseen as a Japanese residential and leisure community. About $ 1 million was spent for the project and no unit was sold. Consequently, it was developed as a normal subdivision for Filipino citizens in January 2009 (personal conversation with Mr. Joseph Wang, owner of Masaito on the 3rd of February 2009). Although the Philippine Government founded the Philippine Retirement Authority (PRA) in 1985 (PRA 2009) to promote the country as retirement haven, the retirement industry is still in its beginning stages. Initial approaches are already there, like accreditations standards of PRA and the Philippine Department of Tourism (DOT). However, developers have not established any networks and the current efforts are going in different directions. 26 5. Tourism In Chapter 3, the push and pull factors for migration in a population in general and briefly the motives of retirees for international retirement migration were explained. This Chapter presents tourism how it is related to migration and will give examples of travel agencies serving to the group of the Best Agers. 5.1 The Definition of Tourism Tourism has become a popular global leisure activity. In 2007, there were over 903 million international tourist arrivals, with a growth of 6.6 percent compared to 2006. International tourist receipts were US $ 856 billion in 2007. Despite the uncertainties in the global economy, arrivals grew at around 5 percent during the first four months of 2008, with almost similar growth compared to the same period in 2007 (WTO 2008a: 3). While 2nd home and time sharing outside of the home country of the resident is still a part of tourism under World Tourism Organization (WTO), the final decision to retire in a foreign country is exempted by the definition. For clarification, the WTO defines tourists as people who "travel to and stay in places outside their usual environment for not more than one consecutive year for leisure, business and other purposes not related to the exercise of an activity remunerated from within the place visited" (WTO 2008a: 1). Global Ageing is not only a big challenge; it can be seen as an opportunity for economic development. Some travel agencies in developed countries already realized the potential of Best Agers group and develop products just for this group of customers. Examples are the UK based Saga Group and the TUI AG. 5.2 Tourism and its focus on the Best Agers. The Best Agers are getting more and more attractive for all kind of companies. Also the tourism industry starts discovering the generation 50plus for themselves. The UK based 27 Saga Group offers its services exclusively to the generation 50plus since 1950. The group began with Saga holidays and offered low-cost trips to Folkestone and other British destinations. Today, it covers all holiday types (historic/cultural holidays, city trips, resort holidays, wildlife holidays and exotic long-haul destinations). Other special holiday types offered are boating holidays, touring holidays and volunteer travel. Best Agers can book adventure holidays. Saga also has its own ocean cruise ships. In 2008, the company was with 2.6 million customers making it UK’s leading provider of products and services specifically designed for the target group 50plus. It provides insurance, financial services and holidays, and publishes the monthly Saga Magazine. Furthermore it offers a dating website (Saga Connections), online community and blogging (Saga Zone) for the generation 50plus. Travel and leisure is still the main product of the Saga Group (Dietrich 2006: 1-6). The TUI AG is focusing the Best Agers since 2003. It is a German based company, which is one of the world's largest tourist firms with interests across Europe. It owns approximately 3,500 travel agencies, 12 hotel brands in 28 countries with 285 hotels and around 163,000 beds, over 120 aircraft and 10 cruise ships. In a market survey undertaken by TUI, it realized that more than 55 percent of its clients in the winter season and 40 percent in the summer season belong to the age group 50plus (Bovensiepen et al. 2006: 10). This finding made them start a new project. In winter 2003, TUI founded the Club Elan which caters in majority to senior clients. Destinations are Mallorca, Cyprus, Canary Islands, Turkey and Germany. In 2003 TUI was offering 3 hotels, for the winter season 2008/09 they offered already 11 special TUI Club Elan hotels exclusively to the target group with a wide variety of services. Andreas Casdorff, Director of Productlinemanagement at TUI said that the expectation of the Generation 50plus is changing. In the past they were asking just for beach and sun holidays, nowadays they prefer products like adventure- or luxury holiday. The products offered in the Club Elan hotels are Spa & Wellness services, language-, internet- and dancing courses cardiovascular training as well as professional excursion 28 and hiking tours. New in the winter season 2008/09 are weekly topics on fitness and nutrition or painting and mnemonic training (Wiskow 2005: 55-57). 5.3 Tourism as a trigger for migration In a personal interview with Henry Schumacher, Chairman of ICCRHC in August 23, 2008, he explained that there are 3 stages before the decision to retire abroad is made. He highlighted that when marketing the Philippines these 3 stages which also transpired in Spain are crucial. First the potential retiree discovers the country as tourist. Second, the retiree then decides to stay over winter. In the third stage, he decides to buy a second home and finally decides to retiree in the country. The statement of Schumacher is underlined by a study of Breuer which was conducted in 2001 on the Canary Islands. Breuer (2004: 124 – 129) highlights that the decision to cover winter or retire in a foreign country derives mainly out of former experiences with the country as tourist. This is proved by the fact that 80 percent of the respondents of his survey stated that the motivation for their move to Spain is the comfortableness of living in the Canary Islands which they experienced already during their time as tourists. This leads to the conclusion that individuals who have no experience with a country will not right away take the decision to retire there. They first want to experience the country as tourists. 5.4 Tourism and migration in Spain As the relation between tourism and migration was already established by looking at Spain and important conclusion on the behavior of the target group were seen, this chapter will then discuss tourism and migration in Spain more deeply. In 2004, Spain had 53 million tourist arrivals and had US $ 45.2 billion in international tourism receipts. That puts Spain on the second position in the world for both the number of tourists received (after France) and by value sales (after the US). In 2005, Spain had 9.92 million German tourists visiting the country (WTO 2008b: 5), making Spain a favorite tourist destination of Germans. 29 In terms of the numbers of foreign immigrants to Spain, Breuer (2004: 124) states that the number of officially registered Germans on the Canary Islands in 2001 was 15,892. However, due to the entry regulations in Spain as the result of the Schengen Convention and also due to the inability of Spain to enforce the registration regulations, the estimated number of German residents of the age group 50plus is 30,000 (Breuer 2004: 125). Another favorite tourist destination in Spain, are the Balearic Islands, which are composed of Mallorca, Ibiza and Formentera. Friedrich (2006: 6) states that there are only in Mallorca about 43,689 Germans residents, out of which 10,000 are permanent residents and are officially registered, while the others live there on a seasonal basis. Mallorca in total has approximately about 86,500 European residents, with 56 percent Germans, mostly from Western Germany; and 23.7 percent British. The age structure of these immigrants shows a reversed pyramid and consequently, the elderly are the majority. A study undertaken by Friedrich in which 360 Germans living in Mallorca were interviewed, showed that most of the respondents were between 55 and 70 years and retired. A high number of them are former freelancers and high qualified employees and most of them moved to Mallorca in the 1960s when the costs of living and housing was still low. The respondents stated as main reasons for immigration were the climate, the Mediterranean landscape and the lifestyle as well as the good transportation infrastructure to Germany. Friedrich (2006: 7) also highlights that most of the respondents knew the destination through former vacations. Also the high number of immigrants in the main tourist destinations of Spain leads to the conclusion, that the decision to get a time share lease, 2nd home or even to retire abroad results from former tourist visits. The numbers show that Spain has supposedly a high number of migrants, however the numbers are not based on official statistical data. More important are the findings of the 30 study that the decision to move to Spain rose out former tourism experience. This can also be interpreted out of the fact that most of the German residents are from western Germany. That most of the respondents moved to Spain when the costs of living was still low stresses Howard’s finding that the main motivation for the migration to Thailand was the low cost of living (Howard 2008: 159) Also the climate plays a significant role, same as in the Howard study. Marketing the Philippines as retirement destination or retirement villages in the Philippines to prospective clients who are not familiar with the Philippines ecological and cultural surroundings might be ineffective and too costly. Attention should be given to those who are familiar with the Philippines and discovered it before as tourists. Those are reached within the country boundaries, airport hubs catering to airlines flying to the Philippines and travel agencies which are already offering the Philippines as tourism destination. Official statistics from the DOT shows that 52.8 percent of the Austrians, 54 percent of Germans and 55.9 of the Swiss who visited the country in 2005 were recurring visitors. (Appendix F). These are clients which are already familiar with the Philippines and could be tapped easily. 5.5 Tourism in the Philippines As tourism is the main stimulus for international retirement migration, it is necessary to take a look at the development of tourism in the Philippines. The total expenditure by tourists in the Philippines was recorded at PHP 274 billion (about € 4 billion) in 1998. The value added by the tourism industry was estimated at 13 percent of the total employment in the Philippines in 1998. Since 1994, it increased at an annual rate of 6 percent of the Gross Domestic Product. In 1998, it was about PHP 334 billion. The employment generated by tourism was 22 percent of the labor industry (Virola 2003: 36). Until 2008 the number of workers employed in the tourism industry as part of the total employment decreased to 9.6 percent. However, it grew from 2.6 million to 3.3 million employees in 2008 (Appendix E). 31 Since 2003 the foreign tourist arrivals in the Philippines have grown steadily; whereas the total number of tourist arrivals rose from 1,806,902 in 2003 to more than 3,000,000 visitors in 2007 (Appendix D). The biggest group of travelers came from East Asia, including the main groups Korea, Taiwan, Hong Kong and Japan. A total of 1,417,431 visitors in 2007 originated from this region. This made almost half of the incoming tourism and was followed by the Americans with 670,000 visitors, Europeans with 271,000 and 162,223 visitors from Oceania in 2007. Also, 180,739 Overseas Filipinos arrived in 2007 (Appendix D). Graph 5a: Visitor Arrival by Country 3,000,000 2,500,000 2,000,000 Oversea Filipinos Australia Northern Europe Number Visitors 1,500,000 Western Europe America Middle East 1,000,000 East Asia Asia 500,000 0 2000 Source: Appendix A 2001 2002 2003 2004 2005 2006 2007 Year 45.51 percent of the 2,586,367 visitors in 2005 were repeating guests, 27.03 percent of it was the first visit to the Philippines, 27.46 percent did not specify. The nationalities which have the highest rate of repeating visits are Singaporeans with 63.84 percent, followed by Australians with 59.9 percent, US citizens with 58.51 percent, UK citizens with 56 percent, Swiss with 55.92 percent, Germans with 54.03 percent and Austrians with 52.80 percent. The rate of Western Europeans in total that visited the Philippines repeatedly was 52.88 percent and that of the East Asian countries 35.09 percent in 2005 (Appendix F). 32 The number of females and males who are arriving in the country is not balanced, but has no further importance for a retirement village project as both genders shall be addressed. 60.88 percent of all incoming visitors in 2007 where male and 37.97 were female. The European visitors even outrange this number; here more than 65 percent of the travelers are male. The visitor distribution of US citizens is more balanced here: 54 percent are male and 46 percent are female (Appendix G). In 2007 more than 40 percent of the international visitors were 45 and above, whereas 20.97 percent where 45 to 54, 13.66 percent 55 to 64 and 7.04 percent 65 and above. Throughout all the nationalities it can be seen that the biggest group of visitors is 35 to 44 and in some nationalities 45 to 54, but declining with each following age group. This indicates then that 20.70 percent are within the targeted group 55 and above, with partly strong fluctuations. While the age group 55 plus of visitors from Asia just make 11.76 percent and from East Asia 16.01, the visitor group from West Europe 55 and above is 20.59 percent and from the US 34.67 percent (Appendix D). 5.6 Size of potential target market in the Philippines Positive indicators for a retirement village are with 45 percent the high number of repeating visitors. In 2007 it was for about 1.35 million visitors the second time to arrive in the Philippines. The age group 55 plus varies heavily from country to country. The age group 55 plus that arrived from Europe in 2007 had a total size of about 55,800, from the US a size of about 231,800 and from East Asia 226,700. The small difference between the US and East Asia in the age group 55plus, despite the big difference in the total arrivals, can be explained with the high number of elderly arriving from the US (34.67 percent) and the low number from East Asia (16.01 percent). When taking into consideration that the decision to migrate abroad most probably will not derive out of the first visit it should be taken into consideration also that the clients should have been to the country at least once before. That shrinks the target group of the Europeans to about 30,000 (taking into 33 consideration the returning rate of Western Europeans 2005), of the Americans to about 135,600 (taking the returning rate of US citizens in 2005) and of the East Asians to about 80,000 (taking the returning rate of East Asians in 2005). In assessing the target group 55plus from Europe, US and East Asian the number can be stated roughly about 514,000 potential clients for a retirement village. When taking into consideration also the fact that the potential clients should have visited the Philippines at least twice the number shrinks to 245,600. The numbers however, are only an approximate value as data from different years was combined for the calculation. 6. Target market in Germany Chapter 3 explained the push and pull factors for migration in a population in general and briefly the motives of retirees for international retirement migration were explained and chapter 4 showed the importance of tourism and lifestyle factors when it comes to migration. This Chapter then presents and digests the behaviors of the generation 50plus to understand their needs and wants and to understand if there is a market for retirement villages and which groups might be interested in such a facility. The German market will be a suitable example as it has the highest number of arrivals from Europe at 51,402 compared to Austria and Switzerland which only have combined total visitors of 25,266 according to 2006 records. (Appendix D). As German population is among the worlds oldest and its welfare state is among the largest (Jackson 2003: 3) this market shows a huge potential. The findings can then be transferred to other target countries. However, this chapter will specifically focus on the German market to understand the main motives better and avoid confusion with differences with other cultures. 6.1 Best Agers in Germany As discussed in chapter 2.5, the age generation 50plus in Germany is one of the biggest groups with 35 percent and with the highest volume increase. Graph 6 shows that this age group has the second highest rate of consumer spending where the average 34 household with customers aged 55 to 65 spends € 2,482 a month which is higher compared to the average household in Germany which spends € 2,126 a month (Destatis 2007a: 54). The households with the age group 65 – 70 years spend € 2,191. Graph 6 shows clearly, that the monthly average spending in these groups is higher than the average spending of the population. 3000 2500 2000 1500 1000 500 0 25 be lo w 65 -7 0 70 80 -8 an 0 d ab ov e age -3 5 Source: Destatis 2007a: 54 25 45 -5 5 55 -6 5 monthly spending for consumer products 35 -4 5 Euro Graph 6: Average monthly spending for consumer products in Euro per household Not only the amount of money spent, but also the consumer behavior of this age group makes it an interesting target for the project. During the last 10 years, the hedonistic lifestyle became more pronounce in Germany especially for the age groups 55plus (Sociovision 2006: 13). Unlike the former generation, the consumers now spend their money for a better lifestyle instead of keeping their money in bank accounts. What is interesting as well is the kind of products the 55plus generation were spending their money on in 2003. The 55 -65 age households spent € 1,451 monthly on average for housing, transportation, food and beverage, Furthermore, they spent € 670 monthly for lifestyle goods like travel, health and wellness and entertainment and culture (Destatis 2007a: 54). 35 Euro Graph 7: Where the generation 55 plus spends its money for 900 800 700 600 500 400 300 200 100 0 55 - 65 65 - 70 70 - 80 above 80 n io at uc Ed el av Tr s er th O re s ca oe lth sh d ea H an es ... th lo cu ld C nd ho ta se en s ou m H ge in ra rta ve te be En d an n od io t ... ta Fo nt or ai m d in sp s ou an Tr H g an Source: Destatis 2007a: Consumer product In Chapter 3.2 the study undertaken by Howard showed that main motives for migration were lifestyle factors. This is supported by Graph 7 which shows the spending for lifestyle of this age group. The generation we call nowadays “old” does not want to be old, and aims to upgrade their lifestyle based on their spending behavior. There are still traditional old people, but these individuals who still want to enjoy their lives are becoming more relevant. Lifestyle is a pull factor for migration, while dissatisfaction in the home country due to economic problems is a push factor. Both factors interact with each other and one factor can act as multiplier for the other. Climate and culture are other important factors which the potential migrants were exposed to during their tour experience. However, this alone will surely not motivate 29.6 million people, which is the population 50plus in Germany (Sociovision 2006: 7), to migrate. It is essential to identify these people who are attracted to these factors. To scientifically dissect this age group behavior, the author will use different classification tools to divide the group into clusters segregating them based on their preconceptions and preferences. A comprehensive description of the three tools namely Sinus Milieu, Lebenswelten 50plus and the Body & Mind typology will be presented which will then allow the author to identify the best target cluster for this retirement village business. 36 6.2 Sinus Milieu Although the Sinus Milieu is designed to understand and group people aged 14 years and above, the author deemed it necessary to have a general view of the value system and lifestyle of the greater German population before zeroing on the retirement age group. The Sinus Milieu approach was developed by Sinus Sociovision, a corporate specialist for psychological and socio-scientific research. The Sinus Milieu approach is used since the early eighties and provides readings of various sensitivities among a given population and distinguishes different homogeneous groups of individuals who share the same aspirations in life, the same value systems and the same lifestyles (Sociovision 2006: 18). The Sinus Milieu approach divides the German population into 10 different clusters. According to Sinus Milieu, the majority of Germans belong to the middle class cluster. 16 percent of Germans have middle level education and middle income level. This group enjoys following status set by mainstream. It is also important for them to maintain a harmonious family life. (Sociovision 2006: 15) Second largest group are the traditionalists which comprise 14 percent of the German population. Similar with the middle class, the traditionalists also value family life and enjoy pleasing their children and grandchildren. But unlike the middle class, the traditionalists have low level education and low or even zero income. However, they are very rooted to traditional values, discipline and morals. (Sociovision 2006: 16) Following the line are the hedonists which is about 11 percent of the population. The hedonists are known for their fun oriented nature. Action and entertainment are very important to them. They have simple to middle level education, middle income level. On the otherhand, Germans with high level education and high income levels and intensively use modern communication means are categorized either as established, 37 post-materialist, modern-performer or experimentalist. What differentiates them from the other are their priorities and way of life. Graph 8: Sinus Milieus in Germany Source: Sociovision 2006: 19 The established for instance which is 10 percent of the German population are usually from 40 to 60 age group meanwhile the post-materialists consist of a more diverse age group. The established have a pragmatic way of life with high preference towards exclusive goods like art, culture and travel. Post-materialists on the other hand value self-realization and individual freedom. They have a health conscious lifestyle and are involved in solving ecological and social problems (Sociovision 2006: 19). The modern-performers which are 9 percent of the population are mostly self-employed or freelancers. It is understandable then why this group enjoys experiencing and expanding their limits which then shows their intensive lifestyle Similarly, the experimentalists are eager to experiment and want to act out of their feelings and talents. Career, status and material successes are not so essential for them instead they value freedom more (Sociovision 2006: 19). 38 Some clusters of the Sinus Milieu are overlapping and the behavior of the people within the clusters is very similar. Based on the Sinus Milieu approach Sociovision developed in 2006 the study Lebenswelten 50plus in Deutschland (Life-world 50plus in Germany), which uses the same clusters but just considers the generation 50plus. 6.3 Diversification of the age group 50plus After a good preview of the behavior of the general German population, this section will now dissect the behavior of the retirement group using the Lebenswelten 50plus approach. This tool will utilize the same behavioral classifications but only survey the age group 50plus and show it size and distribution amongst the age group 50plus. The conservatives 50plus cluster is 8 percent of the population using the Lebenswelten 50plus approach. However, the conservatives is only 5 percent using the Sinus Milieu. The traditionalist (50plus) cluster is 27 percent using the Lebenswelten but with the Sinus Milieu the cluster is only 14 percent (see Graph 8 and 9 for comparison). Here it is clearly shown the discrepancy between the two approaches. The author also found another study called the Body & Mind Typology by Sociovision which categorizes both the conservative 50plus and traditionalist 50plus clusters as old agers because they both have almost the same values and interests. Both clusters are very traditional and conservative and tend to cocoon themselves in their houses and gardens and spend their time with their families. (Sociovision 2006: 23 -24). The percentage of the old agers within the analyzed population is 51 percent but strongly declining (Poddig 2006: 214). The old agers will be difficult to tap into as travel and tourism does not belong to their interests and they stick to their environment. Both Lebenswelten 50plus and Sinus Milieu estimate the established (50plus) cluster at 10 percent of the population. For the post-materialists (50plus), Sinus Milieu has a slightly higher estimate at 10 percent while Lebenswelten puts it at only 9 percent. On the other hand of the middle class (50plus) cluster, Sinus Milieu has a lower estimate at 16 percent compared to Lebenswelten at 18 percent (see Graph 8 and 9 for comparison). 39 Graph 9: Lebenswelten 50plus in Germany Source: Sociovision 2006: 21 The Body & Mind Typology categorizes these clusters as best agers (this differs from the generally used term Best Agers used in this study) because they share similar values and interest except only that the middle class has lower status. Values that connect the 3 groups are a high self esteem, choosiness, and high quality orientation. They see aging as a good opportunity to spend more time for themselves and enjoy their lives. Part of their enjoyment is their high tendency to travel and discover new things. They are also avant-garde when it comes to innovative forms of housing (Sociovision 2006: 27-29). The best agers cluster is currently 31 percent of the generation 50plus in Germany and is forecasted to increase. (Poddig 2006: 214). The best agers are then very interesting target group because of their interest in traveling and to discovering new things and especially because their openness to new forms of housing. Sinus Milieu estimates the modern-performer (50plus) cluster at 9 percent of the population which is way far more than Lebenswelten’ 2 percent estimate. The hedonists (50plus) on the one hand is estimated at 12 percent according to Lebenswelten but only 11 percent using Sinus Milieu (see Graph 8 and 9 for comparison). The modernperformers 50plus cluster has a low population because it is only an offshoot and is more common in younger generations. Both clusters are described as modern seniors 40 because of their consumption patterns which lean towards entertainment and variations. They are consumption hedonists and open for new ideas and products. The focus of the modern-performer 50plus and the hedonists 50plus is on travel, fashion and consumption. They see themselves as pioneers and they are open for new ways of living and retiring (Sociovision 2006: 30-31). These two clusters are categorized as old kids by the Body & Mind typology. With 18 percent of the target group, they are the smallest group but also expected to increase strongly (Poddig 2006: 214). The old kids are, when looking at their interests, the most promising target group as they are pioneers and open for new ways of living. It can be expected that the group which is sticking to the old values and norms, the old agers, will not contribute to international retirement migration. These people within this cluster, which are entrenched in their bourgeois world (Sociovision 2006: 23) will most probably stay in their familiar surroundings and not start a new life. More interesting groups for a retirement village development are the best agers and the old kids. The best agers want to discover new things, to enjoy life, to live a better lifestyle and to travel. This behavior and interests are promising making the best agers a possible target group. The old kids are the most promising cluster as they see themselves as pioneers. They want to keep up with others lifestyle and are open for new ideas and products. As living in a retirement community in the Philippines is nothing common, this target group is essential. The old agers are estimated at 13.7 million making it the biggest group (Sociovision 2006: 35-41), but declining. The best agers have 8.4 million population making it a big target group. On the other hand the old kids with 4.6 million are the smallest but also the most interesting group (Poddig 2006: 214-215). Therefore, the market of the best agers and old kids in Germany could be estimated at 13 million 6.4 Housing Perceptions of the 50plus generation The already mentioned Body & Mind approach was used by the Trendforschung 2005 – die “Neuen Alten” im Fokus (Trend-insight – the “new old” in the focus) study which analyzed the way the age group 50plus wants to live using the old kids, best agers and 41 old ager clusters. The study emphasizes the housing situation and expectations in housing of the age group 50plus. The elderly were asked different statements about their perception of age and their idea of living. The findings stress the differences of the the 3 clusters which are important to understand the perception of housing and their attitude towards retirement homes. 6.4.1 Old Ager The old agers are the least interesting target group for retirement villages abroad as mentioned in chapter 4.7. This is highlighted by the finding that they have the highest loyalty to their environment. 76.5 percent want to live as long as possible in their current accommodation. A possible reason for them to relocate would be a better accommodation for the same price (Poddig 2006: 216). However, as they stick to traditional values and they want to live close to their families, their willingness to migrate will be difficult to generate. Only 15 percent of them could imagine buying a second home abroad (Poddig 2006: 216), which shows that most of them would eventually move within the country but the willingness for international migration can be almost non-existent. In looking for a residence, the internet has been a very powerful tool especially when it comes to the international residential market. However, only 9 percent of old agers use the internet for this purpose (Poddig 2006: 215). In the survey it showed that 28 percent of the old agers agreed to the idea of flat sharing with like minded people which shows that more than ¼ of them is willing to live in a community which is the main idea of a retirement village. This figure then declined to 20 percent when asked about their willingness in living in a retirement community. The later can be seen skeptical because when asking Germans about a retirement community most probably they associate assisted living facilities close to their home town with it, but no retirement village for active seniors in a tropical climate. 6.4.2 Best Ager The best agers’ lifestyle makes them the second most interesting target group for a retirement village abroad after the old kids. But would they really move abroad and what could motivate them? When it comes to housing the best agers are the most 42 ambitious. About 33 percent stated that they spend above average for their housing (Poddig 2006: 214), while just 25 percent of the old agers and 20 percent of the old kids made the same statement. The best agers say that they would prefer a better accommodation for the same price. A motivation for them to move abroad could then be a luxurious accommodation with attractive amenities for the same price as what they are paying for now in Germany. This motivation is countered by their high loyalty to their environment. 75 percent would want to live as long as possible in their current accommodation. When searching the residential market, 18 percent of the best agers already use the internet (Poddig 2006: 215). ).. That means that the best agers use twice as much internet as the old agers when searching the residential market, which makes it easier to reach this target group when advertising online. 24 percent of the best agers could imagine buying a second home abroad (Poddig 2006: 217) which shows a higher willingness of this target group to live in an international surrounding. The best agers seem to prefer to live more independently than the old agers as just 25 percent could imagine living in a flat sharing. This willingness for living independently can also be seen in the survey saying that only 5 percent of the best agers could imagine living in a retirement community. Here the preconception against the typical assisted living facility can be seen clearly. 6.4.3 Old Kids The old kids seem to best the most promising target group when looking at their lifestyle and their attitude on how they want to grow old. The Trendforschung 2005 study highlights this statement. A strong argument for the willingness for international migration is the finding that the old kids have the lowest loyalty to their environment. Only 45.9 percent wanted to live as long as possible in their current accommodation. The main motivation for old kids to change their accommodation would be a cheaper accommodation of the same quality as their current. Consequently, offering cheaper good quality units abroad could attract them. The old kids also have with the highest willingness to buy a 2nd home placed at 31 percent (Podding 2006: 217) showing their high willingness to live in an international environment. 43 18 percent of the old kids use the internet when searching the residential market. (Poddig 2006: 215), making it easy to reach this group when marketing the retirement villages online. 33 percent of the old kids, also the highest percentage in all clusters, could imagine living in a flat sharing with like minded people. However, only 15 percent could imagine living in a retirement community which shows the negative preconception towards this form of living. All these findings validate that the openness for new lifestyles in this cluster is widespread. However, similar with the best ager cluster the desire to live independently is very strong and needs to be incorporated in the marketing strategy for the retirement villages project. 6.4.4 Evaluation of the 3 clusters The most pertinent findings then for this chapter are that the old kids are clearly the most promising target group for retirement villages, the best agers can be offered time share leases and the old agers will not be a lucrative target. The old agers want to grow old in their familiar surrounding and they cannot imagine purchasing a second home abroad. In terms of lifestyle, it seems like the best agers could be an interesting target group. However, they appear to have stronger desire to stay in a familiar surrounding and only very few of them could imagine buying a second home abroad. It is imaginable for this group to stay for a few months in another country but not permanently. Therefore, the author deduced that it is more profitable to offer them time-share leases abroad. As for the old kids staying in a familiar surrounding is not very important for them. One third of them can imagine buying a second home abroad. This then shows a high possibility of them to decide to migrate to a foreign country. From the results of the survey on the 3 clusters’ willingness to live in a flat sharing and retirement community, it is interesting to note that more are open to flat sharing than living in retirement communities. Flat sharing is more popular as it solicits the idea of living together with people of the same interests and assisting each other. The retirement communities on the other hand are easily associated to “ghettos” and old groups of people who are just playing games together. This perceived lifestyle totally negates the 44 lifestyle imagined by the best agers and more particularly the old kids. The findings of this chapter reduce the target group from 13 million to a fractional account. As no research was done on their perception for international retirement migration, the size can not be exactly defined. Graph 10: Perception of the 3 clusters to retirement home, flatshare and 2nd homes 40% 35% 30% Percentage 25% Old Ager Best Ager Old Kids 20% 15% 10% 5% 0% 2nd home Source: Poddig 2006: 215-216 Retirement Community Flat share Form of living A positive factor is that the old kids, which is now clearly the most desirable target market, has high internet usage rate when searching for residences. Retirement villages abroad are most likely advertising online through a company homepage as other marketing channels will be very costly. To prove the viability of using online marketing as a viable channel in reaching the target market, this chapter will present the information gathered from interviewing the marketing director of Lotuswell Co. Ltd., Ms. Michael. 7. Case study Lotuswell During his research on retirement villages, one project in Thailand caught the author’s special attention. Due to this project success, the author would like to include Lotuswell, a Swiss owned retirement village in Hua Hin, Thailand in this thesis as it can act as a 45 reliable guide when planning a retirement village in the Philippines. Also it proves that a gated integrated retirement community can also be established successfully in Asia. When the author started his research in February 2008 the project was still in the construction phase and uninhabited. In May 2009 the village was already functional and hosts residents. Lotuswell is located 150 m above Main Sea Level in a hilly region, 5 km from the city of Hua Hin and the beaches, and 6 km from the expressway from where it takes about 2 hours by car to Bangkok (Lotuswell 2008c). Lotuswell is constructed as a gated integrated retirement village on a 32,000 square meter lot with two areas separated by a brook, the public and the residential area. Within the residential and public area Lotuswell has facilities for relaxation and recreation of its residents. It has a fitness center with gym for aerobic and yoga as well as cardio machines, a medical center with 24 hour ambulant treatment and own doctor in the resort, a massage- and beauty center, laundry services, maintenance and engineering, a grocery, two restaurants, two bars and a 1500 square meter pool. 7.1 Establishment of Lotuswell Lotuswell started its pre-selling stage in 2006 and its operations in the middle of 2008. In December 2008, it was still partly under construction, 50 percent of the development was already done, thereof 90 percent of the first residential phase and 50 percent of the public area. Lotuswell will be finished sometime in 2010. (Liz Michael conversation held on 23 July 2008). By then half of the investment costs will be spent for the community infrastructure (Lotuswell 2008b) 7.2 Hua Hin Hua Hin is a beach resort town in Thailand, about 200 km south of Bangkok. It has a population of 84,883 and is a popular international tourist destination in Thailand. Hua Hin hosts amongst others hotels like Marriott, Dusit, Hilton and Hyatt. It was discovered in the 1920 by the royal family and currently it is still their principal residence (Hua Hin 2008). Mr. Steger points out that he decided to build the retirement 46 residence in Hua Hin due to the excellent beaches, the European community already living in Hua Hin and the existing security as well as the good infrastructure. The region most comparable to Hua Hin would be the City of Cebu on the island of Cebu. For the purpose of the retirement project the author visited Cebu in April 2008. Mactan Island, which is located close to Cebu City has white beaches, good infrastructure and hosts international hotels. 7.3 Legal form of Lotuswell The owner and manager of Lotuswell is Mr. Cornelius Steger who started with the development of the resort in July 2006, the same month Lotuswell Co. Ltd. received the approval by the Board of Investment of the Thai Government. It is the first foreign company in this field of operation which is allowed by the Thai Bureau of Investment (BOI) to own land in Thailand. It is a Thai stock corporation, but owned 100 percent by foreigners (Steger 2006). 15 percent of the stocks are distributed amongst the shareholders, 85 percent of the shares will remain with the Steger Family (Lotuswell 2008a). The approach of the government to found a company within in its borders which is 100 percent owned by foreigners and allow them to own land is in the perception of the author the only approach which will encourage foreign investors to start such a project. In the Philippines, it is possible to apply for a Retirement Ecozone Park under Philippine Economic Zone Authority (PEZA). The Economic Zone Developers/ Operators of a Retirement Ecozone Park are entitled to pay a special 5% tax on gross income, in lieu of all national and local taxes. More importantly, they are permitted to own and operate a 100 percent foreign owned company (PEZA 2005: 21). This is a step in the right direction. However, as of last year there were still no application for Special Retirement Zones filed in the Philippines. (conversation with Mr. Cortero and Ms. Magsino of PEZA, held on 18. August 2008). 47 7.4 Marketing of Lotuswell The management of Lotuswell targets only German speaking clients as they want to have one culture to establish an easy integration process. The author would say that the marketing is mainly based on the cheap prices; community life of the residents and that Lotuswell shall be distinguished from the typical 2nd home approach, where the villages are empty and without any community feeling. It is included in their contract that the lessee must be willing to live permanently in Lotuswell to avoid an empty residence (Appendix I).It is stated on the webpage as well that social network and provision of high class services are their most important goods offered. The marketing channel used were mainly the internet, traidefairs and brochures (personal conversation with Liz Michal on 23 July 2008) 7.5 Structure of Lotuswell As the author believes that Lotuswell is a good model for retirement villages the structure of Lotuswell is analyzed in this part. The village is divided into residential- and public areas, which is all together approximately 32,000 square meters. The public area hosts 12 bungalows. Each bungalow has direct access to the 1,500 square meter pool. There are two types of bungalows available, Bungalow B1 and Bungalow B2. Bungalow Type B1 is being built 3 times and Bungalow Type B2 is being built 9 times; having together a total of 54 bungalow units, 18 units with 150square meter and 36 units with 106suare meter. Bungalow B1 has 6 units at 106 square meters each; 4 units are located on the ground floor and 2 units are located on the second floor (Appendix J). Bungalow Type B2 has 2 units at 106 square meters and 1 unit with 150 square meters on the ground floor and 1 unit with 150 square meters on the second floor (Appendix K). Furthermore within the residential area there are two middle rise buildings called Haus A and Haus B. Haus A has 39 condominium units, 10 hotel rooms and 1 hotel suite. Out of the 39 units 12 condominium units have a size of 81 square meters, 12 condominiums units of 106 square meters and 6 units have a size of about 48 square 48 meters. The remaining 9 units range from 63 square meters to 280 square meters. (Appendix L). The hotel units range from 24 square meters to 50 square meters (Appendix N). Haus B has 38 condominium units, 10 hotel rooms and 1 hotel suite (Appendix M). Haus A has a total of 3,840 square meters leasable residential area and. Haus B a total of 3,838 square meters. Bungalow Types B1 has 1,908square meter leasable residential area and Bungalow Types B2 a total of 4,608 square meters. The total leasable residential area of Lotuswell is 14,194 square meters. The above mentioned numbers can slightly vary as they are collected from the homepage of Lotuswell and some leased units are not shown anymore. 7.6 Form of lease A foreigner with permanent residence in Thailand is allowed to purchase a condominium unit, but he is not allowed to own land. The Condominium Act B.E. 2522 says that the percentage of units sold to foreigners can not exceed 49% of the total number of units in the condominium building. (Hua Hin Expat 2008). This is why all units in Lotuswell are only leased to its residents and not sold (lease of immovable property). The lease contract allows the lessee the lifelong and sole use of the leased unit, which means the contract has an undefined length, respectively is valid until the leaser or the surviving partner dies. The contract is inheritable but only exclusive to the spouse or life partner (Appendix I). In the lease price included is a block of shares worth € 10,000, which makes every resident automatically a shareholder. (Lotuswell 2008a). On top of the lease cost, the residents need to pay monthly association dues and yearly renovation fund. 49 Table 1: Cost of accommodation. Condominium Lease Association dues (monthly) Renovation fond (1 a year) Monthly complete 81 sqm 54.000 € P 3.120.000 67.000 € P 4.020.000 155 € P 9300 180 € P 10800 1040 € P 62400 1340 € P 80400 241 € P 14460 291 € P 17460 Appartment Lease Association dues (monthly) Renovation fond (1 a year) Monthly complete 106 sqm 75.000 € P 4.260.000 102.000 € P 6.120.000 180 € P 10800 225 € P 13500 1360 € P 81600 2040 € P 122400 295 € P17700 395 € P 23.700 106 sqm 150 sqm Source: Appendix L, M 7.7 Calculation of income of Lotuswell This chapter shall give a rough estimate of Lotuswell’s income. It will be divided in 2 parts. The first part will show how much income was generated through the lease of units, while the second part will calculate how much income is generated through the collection of association dues and the renovation fund. The exact income of Lotuswell can be just estimated as lease prices depend on the location of the unit and vary slightly. For the calculation of the income generated through lease of units the total square meter per building type was multiplied with the average price per square meter which can be seen in Table 1. The income created is nonrecurring and is paid when purchasing a unit by a resident (upfront fee). By leasing 100 percent of all the units available an income of € 9,728.038 would be created. Unfortunately, due to the unavailability of Lotuswell’s exact construction costs, the precise Return on Investment (ROI) cannot be computed by the author. In the online magazine “der Bund”, it published that the cost for Lotuswell was 50 15,000.000 francs (Bund 2008), which is equivalent to € 9,700.000. This data shows that the proposed income from lease would only shoulder the construction costs and that another income needs to cover the arising costs. Table 2: Income generated through lease of units Haus A Haus B Bungalow B1 Bungalow B2 Total average Total Total m² price/m² in € Income 3840 667 2561280 3838 667 2559946 1908 707 1348956 4608 14194 707 3257856 € 9728038 Source: own calculation The income generated through the association dues and the early renovation fund is a recurring income. The association dues are paid monthly while the renovation fund is paid once a year. The association dues include the costs for common facilities, the surrounding area in general but exclude electricity (Appendix I). The association dues are used for covering the costs of the services free of charge for the residents. The renovation fund is used for maintenance and renewal of the leaseholder community. The purpose of the renovation fund is to maintain both the building fabric and the appearance of the residence in a new condition. (Appendix I). No information can be found what happens if surplus is generated and which employees are paid with which fund. The monthly association dues for condominiums and bungalows would fall within the range of €1.37 to €1.91 per square meter. To simplify computations, the average value of €1.60 will then be applied. 51 The yearly renovation fund paid per square meter for the apartments and bungalows is about €13. For simplification reasons the calculation below is based on the yearly income. The yearly association dues per square meter are €19.20 The yearly income created from the association dues is €272,524 and the yearly income from the renovation fund is 184,522 (see Table 3). Altogether the management of Lotuswell has a yearly fund of €467,046 for renovation, maintenance and services. Table 3: Income generated through Ass. dues and Renovation Fund price/m² price/m² association renovation Income from Income from Total m² dues fund Ass. dues ren. Fund 3840 19.2 13 73728 49920 3838 19.2 13 73689.6 49894 Haus A Haus B Bungalow B1 1908 19.2 Bungalow B2 4608 19.2 Total Source: Appendix L, M. Own calculation 13 36633.6 24804 13 88473.6 272524.8 59904 184522 7.8 Assessment of Lotuswell Newspapers, magazines, internet articles and even TV station reported on Lotuswell and the unique idea of Mr. Steger. Surely similar projects also exist in other places such as in Florida, Spain and Mexico. However, this is the first of its kind in Asia which appears successful. With its distinction from the typical 2nd homes and its focus on one culture through language separation, the project is surely narrowing its target market. Despite this narrowing of target, the existence of Lotuswell is able to prove that there remains to be a good number of possible clients for such a retirement village. By November 2008 while Lotuswell was still underconstruction, 52 units out of the 54 bungalow units were leased. Out of the 77 condominiums, 62 were leased and 6 52 reserved. Since the start of their pre-selling stage in 2006, the Lotuswell management was able to lease 87 percent of its units. 7.9. Benchmark with the Philippines A financial model made by Mr. Klein together with the author (Klein and Daubenbuechel 2008, Appendix O) benchmarked Lotuswell with a fictitious retirement village in the Philippines. This section is pertinent in analyzing the financial profitability of setting up a retirement village in the Philippines. The model contains all construction and operation costs which are based on average figures derived from investigations, evaluation of similar projects in the Philippines (see chapter 4.3) and of discussions with professionals, tax- and legal advisors. The financial model is based on two years construction period followed by a 25 year operation period. As described in chapter 7.3, the financial model is based on the assumption, that the retirement village meets the requirements defined under PEZA regulations. In order to effectively benchmark the planned retirement village in the Philippines with Lotuswell, the size of the lot, number and size of units to be leased and the facilities to be constructed and operated are of the same size as those of Lotuswell’s. The costs of accommodation (table 1), income generated from the lease of units (table 2) and the income generated from association dues and renovation fund were used as premise for the financial model and compared with the construction and operation costs for a retirement village in the Philippines. The financial model, under the above mentioned conditions and the assumption that for 95 percent of the units long term leasing contracts can be entered within the 2 years construction period and the first two years of operation period, shows an ROI on the basis “earnings before interests and taxes” (EBIT) of 11.56 percent. The invested capital would be paid back after the third operation year. 53 It can be concluded using this financial model which incorporated the cost and income structures in both Thailand and Philippines shows that investing in a retirement village in the Philippines can be profitable. 54 8. Conclusion As the life expectancy is increasing and the fastest growing demographic age group in the developed countries is the generation 50plus, the target market will get more and more attractive in the coming decades. More people will fill the pool of potential clients and these clients will live longer. The expected cut-backs in the pension systems will act as push factor for international retirement migration, as having less money will make retirees search for alternatives on how to spend retirement. As not all retirees behave in a similar way, the target group was classified by dividing them into clusters. When analyzing the behavior of the different clusters the author found that the old agers are still the biggest group in Germany. However, they are not expected to be attracted by a retirement village abroad as they stick to their home country. The most profitable target group would be the old kids based on their lifestyle, behavior, financial assets and their openness to new forms of living. The best agers on the other hand, can be offered timesharing as add-on to the business. This paper showed the strong relationship between tourism and its positive influence for international retirement migration. The Philippines have a steadily increasing number of tourists and a high visitor rate of the age group 50plus. The number of SRRV holders and official registered seniors is also increasing steadily. In this sense, it is therefore advisable for the Philippines to continually promote its tourism if it wants its retirement industry to flourish. The number of returning visitors in 2005 to the Philippines of the age group 55plus from Europe, US and East Asia was 245,600. How many of them exactly would be open to the idea of moving in an integrated retirement facility can not be defined. Too many variables are influencing the decision for international retirement migration. The highest possibility for a success of retirement village would be reached when addressing the returning visitors and showing them through effective marketing, that a retirement village in the Philippines can provide an alternative residence to them at a lower cost. At the same time, the option to increase the quality of their lifestyles at an 55 affordable price is given to the retirees. Especially the highly developed medical system in the Philippines and its affordable prices should be highlighted. During this the research for the this paper and the work for ICCRHC the author discovered that more and more single detached houses in the Philippines are leased from foreigners to foreigners with the marketing approach of retiring in a tropical country. “Retiring in Paradise” or “Retiring under palm trees” are terms which can be read more and more in the internet. Mostly, these projects are advertised in the internet, especially over eBay. The houses are mostly located in the well known tourist destinations like Bohol, Cebu, Panglao and Boracay, which stresses the importance of tourism. The viability and the necessity of using the internet as a marketing channel for a retirement village was also proven to be successful by Thailand’s Lotuswell. The case study Lotuswell proved that an integrated gated retirement community can be succesful even when addressing just one target group. In some points the Philippines have even better arguments than Thailand; especially the closeness to the western culture and the highly skilled manpower in the medical sector needs to be advertised. However, during the last 35 years not many progresses were made on the retirement sector. A big step towards the success not only for a retirement village, but also for the country as retirement destination, would be to bring all stakeholders together on one table and offer a proper forum for the stakeholders; government officials and representatives of different sectors pushing the retirement industry. The push factors are there but the pull factors need to be addressed with one voice. 56 9. Appendices 57 Appendix A: Official Statistics of SRRV enrolees submitted by Research Department of PRA on 2.05.2009 58 59 Appendix B Flyer from the Diakonie Hamburg about care-giving prices in Hamburg. 60 Appendix C: German Advertisement for Rose Princess Garden. Received from Mr. Atsukuni Munetemo, Owner of Rose Princess Garden. Ihre Ansprechpartner in DeutschlandHerr Torsten Yanajai u. Herr Karsten SuessAllee 4, 01909 FrankenthalTel. 035954 53514 Fax 50258Atsukuni MunetomoLeiter des Alten‐ und PflegeresortsFrancisco CamposagradoGeschaeftsfuehrer von Seniorpacific, der Marketingabteilung undClientenverwaltung 285 Parian, Calamba City LagunaPhilippines Informationen und Preise zu Vollpflege, Teilpflege und betreutem Wohnen Grusswort Atsukuni Munetomo Generaldirektor (CEO) Japan "Unsere Wahl, die Philippinen als Land für das erste Alten‐ und Pflegeresort überalterter Gesellschaften derIndustrienationen zu machen, hatte mehrere Faktoren. Das Klima in Verbindung mit einer ausgezeichnetenWirkung auf anatomisches und physiologisches Befinden älterer Menschen, die Form der Verwaltung in diesemLand, die Lebenshaltungskosten und an aller erster Stelle, die einzigartige Fähigkeit der Filipinos sich um andereMenschen zu kümmern und sie zupflegen.Meine 20 jährige Erfahrung auf den Philippinen hat mir die vorausgesagten Fähigkeiten der Filipinos vollbestätigt und macht dieses Land geradezu zu einem Paradies für Rentner und pflegebedürftige Menschen.Die unterschiedlichen Einflüsse vieler Kulturen haben dazu beigetragen, was die Philippinen heute sind. Diesgepaart mit höchsten moralischen Werten, weitergegeben von Lehrern und Eltern, die absolute Anerkennungder Familie als Basis‐Institution für eine Gesellschaft und die dadurch in jeder Hinsicht gegebene Fähigkeit mitunterschiedlichsten Lebenssituationen umzugehen, machen Filipinos zu einer hervorstehenden Ausnahme aufdiesem Gebiet."Sie werden bei Einheiten pro Minute oder ähnliche Abrechnungssystem vergeblich suchen. Wenn Senioren inPflegeeinheiten abgerechnet werden, so empfinden wir dies zu tief st unmenschlich. Zeit und unsere Fähigkeit zuPflegen und Sorgen werden Sie als etwas besonderes empfinden. Wir wünschen uns, dass Sie sich wohlfühlen.Mit freundlicher Hochachtung Preise 61 Wir gehen in unseren Kalkulationen von 4 Plegestufen aus, doch auch individuelle Vereinbarungen sindmöglich. *Preise verstehen sich pro Monat Level 1 796,‐ Euro Level 2 1358,‐ Level 3 1525,‐ Level 4 1596,‐ Euro Euro Euro beinhaltet: Vollpansion +Nachmittagskaffee(europäisches Essen /individuelle Wünsche werden berücksichtigt klimatisiertes u. möbliertes Appartement, erweiterbar undindividuell einzurichten Nutzung aller behindertengerechten Einrichtungen auch Swimmingpool u. Fitnessraum Pflegepersonal zur Unterstützung Maintenance Personal für sämtliche Einrichtungen Internet und Zugang zu Webcams in allen Einrichtungen für Familienangehörige im Ausland ‐ damit Sie Ihre Lieben jederzeit visuell besuchen können. Satelliten Fernsehen auch deutschsprachig+++ beinhaltet: alle Leistungen von Level 1 +eine ausgebildete Pflegekraft bis zu 16Stunden täglich zu Ihrer Verfügung+++ 62 beinhaltet: alle Leistungen von Level 1 +eine ausgebildete Pflegekraft 24 Stunden7 Tage die Woche ausschließlich zu Ihrer individuellen Verfügung+++ beinhaltet: alle Leistungen von Level 1 +eine ausgebildete Pflegekraft 24 Stunden 7 Tage die Woche ausschließlich zu Ihrer individuellen Verfügung und dies bei höchstem Plegeaufwand+++ Appendix D Air Visitor Arrivals. Official Statistical Data from DOT. Received 12. June 2009 through Ms. Verna Buensuceso, Head Team Europe, DOT UNDER 15 15 - 19 20 - 24 25 - 34 35 - 44 45 - 54 55 - 64 65 AND ABOVE NOT STATED AVERAGE Country of Residence VOLUME % SHARE VOLUME % SHARE VOLUME % SHARE VOLUME % SHARE VOLUME % SHARE VOLUME % SHARE VOLUME % SHARE VOLUME % SHARE VOLUME % SHARE TOTAL AGE ------------------------------------ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------ ------- --------- ------ASIA ASEAN BRUNEI DARUSSALAM 332 12.95% 89 3.47% 116 4.52% 437 17.04% 675 26.33% 595 23.21% 222 8.66% 49 1.91% 49 1.91% 2,564 35.86% CAMBODIA 32 1.98% 36 2.22% 171 10.56% 431 26.62% 445 27.49% 320 19.77% 144 8.89% 15 0.93% 25 1.54% 1,619 37.36% INDONESIA 621 3.68% 495 2.93% 987 5.85% 4,487 26.60% 4,341 25.74% 3,546 21.02% 1,584 9.39% 540 3.20% 267 1.58% 16,868 37.77% LAOS 9 1.29% 29 4.15% 36 5.16% 120 17.19% 189 27.08% 215 30.80% 86 12.32% 10 1.43% 4 0.57% 698 40.82% MALAYSIA 2,305 5.47% 690 1.64% 1,471 3.49% 10,120 24.01% 12,657 30.02% 9,734 23.09% 3,567 8.46% 856 2.03% 757 1.80% 42,157 38.25% MYANMAR (Burma) 35 2.02% 94 5.43% 175 10.12% 370 21.39% 388 22.43% 339 19.60% 239 13.82% 67 3.87% 23 1.33% 1,730 38.13% SINGAPORE 2,859 4.13% 1,035 1.49% 1,335 1.93% 13,935 20.13% 25,072 36.21% 16,837 24.32% 6,237 9.01% 1,022 1.48% 906 1.31% 69,238 39.66% THAILAND 884 3.40% 658 2.53% 1,332 5.12% 6,574 25.25% 7,377 28.34% 5,361 20.59% 2,779 10.68% 671 2.58% 395 1.52% 26,031 38.53% VIETNAM 183 2.61% 216 3.08% 634 9.04% 2,227 31.77% 1,578 22.51% 1,372 19.57% 493 7.03% 129 1.84% 178 2.54% 7,010 36.28% SUB-TOTAL 7,260 4.32% 3,342 1.99% 6,257 3.73% 38,701 23.05% 52,722 31.40% 38,319 22.82% 15,351 9.14% 3,359 2.00% 2,604 1.55% 167,915 38.71% EAST ASIAN CHINA, PEOPLE'S REP 3,176 3.16% 3,545 3.53% 6,390 6.36% 23,279 23.16% 29,920 29.77% 19,228 19.13% 8,710 8.67% 4,768 4.74% 1,500 1.49% 100,516 37.81% HONGKONG 7,963 7.43% 2,116 1.97% 4,017 3.75% 21,487 20.05% 32,114 29.96% 22,835 21.30% 11,062 10.32% 3,864 3.60% 1,727 1.61% 107,185 38.05% JAPAN 33,955 8.18% 4,846 1.17% 15,083 3.63% 63,523 15.30% 96,755 23.31% 99,853 24.06% 75,587 18.21% 21,209 5.11% 4,237 1.02% 415,048 40.42% KOREA (South) 44,646 9.16% 14,737 3.02% 31,995 6.57% 164,999 33.86% 104,670 21.48% 74,796 15.35% 32,645 6.70% 12,809 2.63% 6,043 1.24% 487,340 33.92% TAIWAN 8,586 7.01% 2,304 1.88% 5,018 4.09% 27,440 22.39% 30,693 25.04% 28,159 22.97% 12,869 10.50% 6,189 5.05% 1,309 1.07% 122,567 38.14% SUB-TOTAL 98,326 7.98% 27,548 2.23% 62,503 5.07% 300,728 24.40% 294,152 23.86% 244,871 19.87% 140,873 11.43% 48,839 3.96% 14,816 1.20% 1,232,656 37.17% SOUTH ASIAN BANGLADESH 52 3.55% 25 1.71% 31 2.11% 285 19.44% 397 27.08% 449 30.63% 168 11.46% 27 1.84% 32 2.18% 1,466 40.94% INDIA 1,209 6.40% 436 2.31% 836 4.43% 5,163 27.33% 5,246 27.77% 3,767 19.94% 1,475 7.81% 464 2.46% 296 1.57% 18,892 36.78% IRAN 53 5.34% 64 6.45% 161 16.21% 187 18.83% 194 19.54% 230 23.16% 56 5.64% 14 1.41% 34 3.42% 993 34.58% 63 UNDER 15 NOT STATED AVERAGE Country of Residence VOLUME % SHARE TOTAL AGE ----------------------------------- VOLUME ------- % SHARE 15 - 19 VOLUME ------- ------- NEPAL 41 3.91% 38 3.63% 1,048 38.25% PAKISTAN 74 5.94% 33 2.65% 1,246 38.97% SRI LANKA 59 3.73% 31 1.96% 1,583 40.87% SUB-TOTAL 1,488 5.90% 464 1.84% 25,228 37.36% MIDDLE EAST BAHRAIN 298 14.42% 438 21.19% 2,067 35.73% EGYPT, ARAB REP. OF 66 12.41% 4 0.75% 532 37.72% ISRAEL 122 4.84% 44 1.75% 2,521 38.73% JORDAN 35 10.00% 17 4.86% 350 37.58% KUWAIT 325 13.90% 79 3.38% 2,338 36.10% SAUDI ARABIA 1,244 8.80% 641 4.53% 14,140 37.18% UNITED ARAB EMIRATES 650 12.82% 105 2.07% 5,070 36.56% SUB-TOTAL 2,740 10.14% 1,328 4.92% 27,018 37.03% AMERICA NORTH AMERICA CANADA 8,319 11.43% 1,184 1.63% 72,783 38.68% MEXICO 47 5.28% 6 0.67% 890 36.72% USA 57,182 10.84% 6,021 1.14% 527,533 39.55% SUB-TOTAL 65,548 10.90% 7,211 1.20% 601,206 39.44% SOUTH AMERICA ARGENTINA 24 5.24% 8 1.75% 458 39.08% BRAZIL 54 4.21% 13 1.01% 1,284 36.27% COLOMBIA 27 7.74% 4 1.15% 349 36.26% PERU 13 5.18% 3 1.20% 251 35.50% VENEZUELA 17 8.81% 0 0.00% 193 37.88% SUB-TOTAL 135 5.33% 28 1.10% 2,535 36.80% 19 % SHARE 20 - 24 VOLUME ------- ------- 1.81% 69 % SHARE 25 - 34 VOLUME ------- ------- 6.58% 264 % SHARE 35 - 44 VOLUME ------- ------- 25.19% 250 % SHARE 45 - 54 VOLUME ------- ------- 23.85% 256 % SHARE 55 - 64 VOLUME ------- ------- 24.43% 96 % SHARE 65 AND ABOVE VOLUME ------- ------- 9.16% 15 % SHARE ------- - 1.43% 21 1.69% 34 2.73% 228 18.30% 389 31.22% 305 24.48% 122 9.79% 40 3.21% 30 1.90% 47 2.97% 315 19.90% 421 26.60% 396 25.02% 224 14.15% 60 3.79% 595 2.36% 1,178 4.67% 6,442 25.54% 6,897 27.34% 5,403 21.42% 2,141 8.49% 620 2.46% 58 2.81% 26 1.26% 187 9.05% 454 21.96% 408 19.74% 161 7.79% 37 1.79% 30 5.64% 14 2.63% 50 9.40% 146 27.44% 146 27.44% 56 10.53% 20 3.76% 20 0.79% 120 4.76% 585 23.21% 702 27.85% 576 22.85% 242 9.60% 110 4.36% 6 1.71% 7 2.00% 63 18.00% 92 26.29% 76 21.71% 37 10.57% 17 4.86% 66 2.82% 87 3.72% 338 14.46% 609 26.05% 536 22.93% 212 9.07% 86 3.68% 294 2.08% 581 4.11% 2,711 19.17% 3,742 26.46% 3,365 23.80% 1,107 7.83% 455 3.22% 130 2.56% 136 2.68% 881 17.38% 1,376 27.14% 1,187 23.41% 483 9.53% 122 2.41% 604 2.24% 971 3.59% 4,815 17.82% 7,121 26.36% 6,294 23.30% 2,298 8.51% 847 3.13% 2,311 3.18% 3,004 4.13% 7,817 10.74% 12,959 17.80% 15,732 21.61% 12,208 16.77% 9,249 12.71% 18 2.02% 48 5.39% 260 29.21% 267 30.00% 137 15.39% 76 8.54% 31 3.48% 18,121 3.44% 17,806 3.38% 51,504 9.76% 85,552 16.22% 116,991 22.18% 95,916 18.18% 78,440 14.87% 20,450 3.40% 20,858 3.47% 59,581 9.91% 98,778 16.43% 132,860 22.10% 108,200 18.00% 87,720 14.59% 8 1.75% 20 4.37% 98 21.40% 126 27.51% 84 18.34% 63 13.76% 27 5.90% 48 3.74% 86 6.70% 380 29.60% 339 26.40% 227 17.68% 100 7.79% 37 2.88% 14 4.01% 36 10.32% 52 14.90% 112 32.09% 70 20.06% 26 7.45% 8 2.29% 4 1.59% 13 5.18% 85 33.86% 75 29.88% 35 13.94% 19 7.57% 4 1.59% 7 3.63% 10 5.18% 32 16.58% 62 32.12% 32 16.58% 22 11.40% 11 5.70% 81 3.20% 165 6.51% 647 25.52% 714 28.17% 448 17.67% 230 9.07% 87 3.43% 64 UNDER 15 15 - 19 20 - 24 25 - 34 35 - 44 45 - 54 55 - 64 65 AND ABOVE NOT STATED AVERAGE Country of Residence VOLUME % SHARE VOLUME % SHARE VOLUME % SHARE VOLUME % SHARE VOLUME % SHARE VOLUME % SHARE VOLUME % SHARE VOLUME % SHARE VOLUME % SHARE TOTAL AGE ------------------------------------ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------ ------- --------- ------EUROPE WESTERN EUROPE AUSTRIA 948 10.23% 334 3.60% 463 5.00% 1,398 15.09% 2,322 25.06% 2,384 25.73% 1,014 10.94% 311 3.36% 93 1.00% 9,267 37.65% BELGIUM 756 10.60% 209 2.93% 237 3.32% 1,105 15.49% 1,861 26.08% 1,665 23.34% 922 12.92% 287 4.02% 93 1.30% 7,135 38.02% FRANCE 1,120 7.85% 354 2.48% 526 3.69% 3,064 21.47% 3,529 24.73% 3,068 21.50% 1,914 13.41% 492 3.45% 203 1.42% 14,270 38.34% GERMANY,FED.REP.WEST 4,169 8.39% 1,428 2.87% 1,614 3.25% 6,579 13.24% 13,385 26.94% 11,648 23.45% 7,485 15.07% 2,902 5.84% 471 0.95% 49,681 39.60% LUXEMBOURG 57 15.41% 15 4.05% 8 2.16% 61 16.49% 99 26.76% 99 26.76% 20 5.41% 8 2.16% 3 0.81% 370 35.37% NETHERLANDS 1,099 7.20% 349 2.29% 457 2.99% 2,429 15.91% 3,958 25.92% 3,660 23.97% 2,446 16.02% 679 4.45% 194 1.27% 15,271 40.12% SWITZERLAND 1,267 8.36% 527 3.48% 598 3.95% 2,228 14.71% 3,788 25.00% 3,746 24.73% 2,124 14.02% 700 4.62% 172 1.14% 15,150 39.12% SUB-TOTAL 9,416 8.47% 3,216 2.89% 3,903 3.51% 16,864 15.17% 28,942 26.04% 26,270 23.64% 15,925 14.33% 5,379 4.84% 1,229 1.11% 111,144 39.16% NORTHERN EUROPE DENMARK 1,089 11.31% 331 3.44% 408 4.24% 1,740 18.08% 2,079 21.60% 1,847 19.19% 1,538 15.98% 458 4.76% 136 1.41% 9,626 37.63% FINLAND 171 8.35% 32 1.56% 80 3.91% 474 23.16% 618 30.19% 404 19.74% 209 10.21% 41 2.00% 18 0.88% 2,047 37.36% IRELAND, REP. OF 483 13.61% 50 1.41% 131 3.69% 705 19.87% 752 21.20% 673 18.97% 446 12.57% 161 4.54% 147 4.14% 3,548 35.64% NORWAY 1,396 13.78% 395 3.90% 511 5.05% 1,425 14.07% 2,138 21.11% 2,254 22.26% 1,456 14.38% 388 3.83% 165 1.63% 10,128 36.76% SWEDEN 1,091 10.93% 331 3.32% 486 4.87% 1,763 17.67% 2,352 23.57% 2,011 20.15% 1,299 13.02% 409 4.10% 236 2.37% 9,978 37.05% UNITED KINGDOM 5,330 8.62% 1,849 2.99% 2,310 3.74% 8,878 14.36% 13,090 21.18% 14,654 23.71% 11,221 18.15% 3,501 5.66% 976 1.58% 61,809 39.94% SUB-TOTAL 9,560 9.84% 2,988 3.08% 3,926 4.04% 14,985 15.43% 21,029 21.65% 21,843 22.49% 16,169 16.65% 4,958 5.10% 1,678 1.73% 97,136 38.86% SOUTHERN EUROPE GREECE 78 6.57% 22 1.85% 28 2.36% 191 16.09% 287 24.18% 268 22.58% 207 17.44% 85 7.16% 21 1.77% 1,187 40.89% ITALY 809 7.46% 193 1.78% 263 2.43% 1,756 16.19% 2,829 26.09% 2,475 22.82% 1,678 15.47% 686 6.33% 156 1.44% 10,845 40.08% PORTUGAL 50 6.53% 20 2.61% 28 3.66% 158 20.63% 168 21.93% 207 27.02% 81 10.57% 48 6.27% 6 0.78% 766 39.04% SPAIN 873 10.04% 271 3.12% 304 3.50% 1,738 19.98% 1,964 22.58% 1,909 21.95% 1,045 12.01% 451 5.19% 143 1.64% 8,698 37.41% SERBIA & MONTENEGRO 11 7.97% 5 3.62% 8 5.80% 28 20.29% 41 29.71% 32 23.19% 9 6.52% 3 2.17% 1 0.72% 138 36.90% SUB-TOTAL 1,821 8.42% 511 2.36% 631 2.92% 3,871 17.89% 5,289 24.45% 4,891 22.61% 3,020 13.96% 1,273 5.88% 327 1.51% 21,634 38.98% EASTERN EUROPE 65 UNDER 15 NOT STATED AVERAGE Country of Residence VOLUME % SHARE TOTAL AGE ----------------------------------- VOLUME ------- CIS 143 57 1.32% 4,303 36.92% POLAND 16 10 1.09% 921 38.47% SUB-TOTAL 159 67 1.28% 5,224 37.19% OCEANIA AUSTRALASIA/PACIFIC AUSTRALIA 9,720 1,567 1.63% 95,923 38.98% GUAM 5,267 417 1.12% 37,249 36.75% NAURU 0 0 0.00% 4 39.75% NEW ZEALAND 990 162 1.85% 8,776 38.53% PAPUA NEW GUINEA 56 38 4.05% 939 40.90% SUB-TOTAL 16,033 2,184 1.53% 142,891 38.40% AFRICA % SHARE 15 - 19 VOLUME % SHARE 20 - 24 VOLUME % SHARE 25 - 34 VOLUME ------- ------- ------- ------- ------- ------- 3.32% 1.86% 5.83% 80 251 1,297 % SHARE 35 - 44 VOLUME ------- ------- 30.14% 1,337 % SHARE 45 - 54 VOLUME ------- ------- 31.07% 783 % SHARE 55 - 64 VOLUME ------- ------- 18.20% 287 % SHARE 65 AND ABOVE VOLUME % SHARE ------- ------- ------- - 6.67% 1.58% 68 1.74% 10 1.09% 52 5.65% 277 30.08% 257 27.90% 201 21.82% 79 8.58% 19 2.06% 3.04% 90 1.72% 303 5.80% 1,574 30.13% 1,594 30.51% 984 18.84% 366 7.01% 87 1.67% 10.13% 3,664 3.82% 4,307 4.49% 12,032 12.54% 18,881 19.68% 23,425 24.42% 15,619 16.28% 6,708 6.99% 14.14% 1,646 4.42% 1,104 2.96% 4,332 11.63% 7,817 20.99% 7,073 18.99% 5,391 14.47% 4,202 11.28% 0.00% 0 0.00% 0 0.00% 1 25.00% 2 50.00% 1 25.00% 0 0.00% 0 0.00% 11.28% 319 3.63% 325 3.70% 1,081 12.32% 2,029 23.12% 2,152 24.52% 1,311 14.94% 407 4.64% 5.96% 28 2.98% 25 2.66% 130 13.84% 239 25.45% 255 27.16% 146 15.55% 22 2.34% 11.22% 5,657 3.96% 5,761 4.03% 17,576 12.30% 28,968 20.27% 32,906 23.03% 22,467 15.72% 11,339 7.94% 6.94% 8 1.63% 22 4.49% 120 24.49% 143 29.18% 105 21.43% 43 8.78% 5 1.02% 7.19% 60 3.45% 62 3.57% 336 19.32% 401 23.06% 467 26.85% 192 11.04% 67 3.85% 7.13% 68 3.05% 84 3.77% 456 20.46% 544 24.41% 572 25.66% 235 10.54% 72 3.23% 10.94% 728 3.01% 953 3.95% 4,523 18.72% 5,699 23.59% 5,318 22.02% 2,694 11.15% 1,045 4.33% 8.75% 65,878 7,887 6.29% 0 223,174 38.04% NIGERIA 34 2.04% 490 37.11% SOUTH AFRICA 125 29 1.67% 1,739 38.53% SUB-TOTAL 159 39 1.75% 2,229 38.21% OTHERS & UNSPECIFIED 2,642 554 2.29% 24,156 36.88% T O T A L 215,287 32,529 1.32% 2,460,972 38.03% 10 OVERSEAS FILIPINO 1,746 1.39% 125,395 38.17% FILIPINO 0 0.00% 0 0.00% 34,275 GRAND TOTAL 1.33% 2,586,367 2.68% 107,493 4.37% 470,763 19.13% 552,449 22.45% 520,979 21.17% 329,969 13.41% 165,625 6.73% 2,625 2.09% 4,598 3.67% 26,358 21.02% 33,202 26.48% 23,312 18.59% 13,931 11.11% 11,736 9.36% 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00% 8.63% 68,503 13.30% 177,361 6.86% 2.65% 112,091 4.33% 497,121 Source of Data : A/D Cards 66 19.22% 585,651 22.64% 544,291 21.04% 343,900 Appendix E: Employment in the Philippines. Table from the Department of Labor. Received on 10. October 2008 by the statistical office of DOL 67 Appendix F: Air visitor arrivals by country af residence and frequency of visits. Received 12. June 2009 through Ms. Verna Buensuceso, Head Team Europe, DOT AIR VISITOR ARRIVALS BY COUNTRY OF RESIDENCE AND FREQUENCY OF VISIT 2005 Country of Residence T O T A L -------------------------------------ASIA ASEAN BRUNEI DARUSSALAM 2,564 CAMBODIA 1,619 INDONESIA 16,868 LAOS 698 MALAYSIA 42,157 MYANMAR (Burma) 1,730 SINGAPORE 69,238 THAILAND 26,031 VIETNAM 7,010 SUB-TOTAL 167,915 EAST ASIAN CHINA, PEOPLE'S REP 100,516 HONGKONG 107,185 JAPAN 415,048 KOREA (South) 487,340 TAIWAN 122,567 SUB-TOTAL 1,232,656 SOUTH ASIAN BANGLADESH 1,466 INDIA 18,892 IRAN 993 NEPAL 1,048 PAKISTAN 1,246 SRI LANKA 1,583 SUB-TOTAL 25,228 MIDDLE EAST BAHRAIN 2,067 EGYPT, ARAB REP. OF 532 ISRAEL 2,521 JORDAN 350 FIRST VISIT VOLUME % SHARE -------- -------- REPEAT VISIT VOLUME % SHARE -------- -------- NOT STATED VOLUME % SHARE -------- -------- 507 19.77% 1,334 52.03% 723 28.20% 554 34.22% 542 33.48% 523 32.30% 4,456 26.42% 6,248 37.04% 6,164 36.54% 221 31.66% 254 36.39% 223 31.95% 10,775 25.56% 21,579 51.19% 9,803 23.25% 418 24.16% 356 20.58% 956 55.26% 11,563 16.70% 44,201 63.84% 13,474 19.46% 5,656 21.73% 13,087 50.27% 7,288 28.00% 2,207 31.48% 2,068 29.50% 2,735 39.02% 36,357 21.65% 89,669 53.40% 41,889 24.95% 37,321 37.13% 19,198 19.10% 43,997 43.77% 24,287 22.66% 53,677 50.08% 29,221 27.26% 85,815 20.68% 218,048 52.54% 111,185 26.79% 251,287 51.56% 114,011 23.39% 122,042 25.04% 38,816 31.67% 27,588 22.51% 56,163 45.82% 437,526 35.49% 432,522 35.09% 362,608 29.42% 518 35.33% 439 29.95% 509 34.72% 4,441 23.51% 7,061 37.38% 7,390 39.12% 298 30.01% 330 33.23% 365 36.76% 364 34.73% 366 34.92% 318 30.34% 311 24.96% 474 38.04% 461 37.00% 465 29.37% 600 37.90% 518 32.72% 6,397 25.36% 9,270 36.74% 9,561 37.90% 329 15.92% 978 47.31% 760 36.77% 141 26.50% 182 34.21% 209 39.29% 736 29.19% 1,154 45.78% 631 25.03% 106 30.29% 132 37.71% 112 32.00% 68 - KUWAIT 2,338 SAUDI ARABIA 14,140 UNITED ARAB EMIRATES 5,070 SUB-TOTAL 27,018 Country of Residence T O T A L -------------------------------------AMERICA NORTH AMERICA CANADA 72,783 MEXICO 890 USA 527,533 SUB-TOTAL 601,206 SOUTH AMERICA ARGENTINA 458 BRAZIL 1,284 COLOMBIA 349 PERU 251 VENEZUELA 193 SUB-TOTAL 2,535 EUROPE WESTERN EUROPE AUSTRIA 9,267 BELGIUM 7,135 FRANCE 14,270 GERMANY,FED.REP.WEST 49,681 LUXEMBOURG 370 NETHERLANDS 15,271 SWITZERLAND 15,150 SUB-TOTAL 111,144 NORTHERN EUROPE DENMARK 9,626 FINLAND 2,047 IRELAND, REP. OF 3,548 NORWAY 10,128 SWEDEN 9,978 UNITED KINGDOM 61,809 SUB-TOTAL 97,136 SOUTHERN EUROPE GREECE 1,187 465 19.89% 1,013 43.33% 860 36.78% 2,732 19.32% 6,638 46.94% 4,770 33.73% 1,060 20.91% 2,556 50.41% 1,454 28.68% 5,569 20.61% 12,653 46.83% 8,796 32.56% FIRST VISIT VOLUME % SHARE -------- -------- REPEAT VISIT VOLUME % SHARE -------- -------- NOT STATED VOLUME % SHARE -------- -------- 16,063 22.07% 36,841 50.62% 19,879 27.31% 330 37.08% 313 35.17% 247 27.75% 94,425 17.90% 308,671 58.51% 124,437 23.59% 110,818 18.43% 345,825 57.52% 144,563 24.05% 154 33.62% 180 39.30% 124 27.07% 408 31.78% 488 38.01% 388 30.22% 68 19.48% 155 44.41% 126 36.10% 93 37.05% 88 35.06% 70 27.89% 47 24.35% 101 52.33% 45 23.32% 770 30.37% 1,012 39.92% 753 29.70% 2,157 23.28% 4,893 52.80% 2,217 23.92% 1,592 22.31% 3,753 52.60% 1,790 25.09% 4,122 28.89% 6,824 47.82% 3,324 23.29% 11,122 22.39% 26,842 54.03% 11,717 23.58% 82 22.16% 198 53.51% 90 24.32% 3,863 25.30% 7,792 51.02% 3,616 23.68% 3,225 21.29% 8,472 55.92% 3,453 22.79% 26,163 23.54% 58,774 52.88% 26,207 23.58% 3,504 36.40% 4,125 42.85% 1,997 20.75% 612 29.90% 978 47.78% 457 22.33% 1,065 30.02% 1,513 42.64% 970 27.34% 2,300 22.71% 5,414 53.46% 2,414 23.83% 2,726 27.32% 4,856 48.67% 2,396 24.01% 12,082 19.55% 34,625 56.02% 15,102 24.43% 22,289 22.95% 51,511 53.03% 23,336 24.02% 297 25.02% 519 43.72% 371 31.26% 69 - Country of Residence T O T A L -------------------------------------ITALY 10,845 PORTUGAL 766 SPAIN 8,698 SERBIA & MONTENEGRO 138 SUB-TOTAL 21,634 EASTERN EUROPE CIS 4,303 POLAND 921 SUB-TOTAL 5,224 OCEANIA AUSTRALASIA/PACIFIC AUSTRALIA 95,923 GUAM 37,249 NAURU 4 NEW ZEALAND 8,776 PAPUA NEW GUINEA 939 SUB-TOTAL 142,891 AFRICA NIGERIA FIRST VISIT VOLUME % SHARE -------- -------- REPEAT VISIT VOLUME % SHARE -------- -------- NOT STATED VOLUME % SHARE -------- -------- 2,939 27.10% 4,713 43.46% 3,193 29.44% 234 30.55% 286 37.34% 246 32.11% 1,761 20.25% 4,371 50.25% 2,566 29.50% 72 52.17% 37 26.81% 29 21.01% 5,303 24.51% 9,926 45.88% 6,405 29.61% 2,277 52.92% 933 21.68% 1,093 25.40% 446 48.43% 215 23.34% 260 28.23% 2,723 52.12% 1,148 21.98% 1,353 25.90% 16,316 17.01% 57,460 59.90% 22,147 23.09% 3,652 9.80% 25,179 67.60% 8,418 22.60% 1 25.00% 1 25.00% 2 50.00% 1,942 22.13% 4,689 53.43% 2,145 24.44% 177 18.85% 505 53.78% 257 27.37% 22,088 15.46% 87,834 61.47% 32,969 23.07% 165 33.67% 157 32.04% 168 34.29% 591 33.99% 723 41.58% 425 24.44% 756 33.92% 880 39.48% 593 26.60% 6,371 26.37% 10,828 44.83% 6,957 28.80% 26.41%1,111,852 42.99% 665,990 25.75% 15,940 12.71% 65,320 52.09% 44,135 35.20% 0 0.00% 0 0.00% 0 0.00% 27.03%1,177,172 45.51% 710,125 27.46% 490 SOUTH AFRICA 1,739 SUB-TOTAL 2,229 OTHERS & UNSPECIFIED 24,156 T O T A L 2,460,972 OVERSEAS FILIPINO 125,395 FILIPINO 0 GRAND TOTAL 683,130 699,070 2,586,367 70 - Appendix G: Air visitor arrivals by country of residence and sex 2005. Received 12. June 2009 through Ms. Verna Buensuceso, Head Team Europe Country of Residence T O T A L -------------------------------------ASIA ASEAN BRUNEI DARUSSALAM 2,564 CAMBODIA 1,619 INDONESIA 16,868 LAOS 698 MALAYSIA 42,157 MYANMAR (Burma) 1,730 SINGAPORE 69,238 THAILAND 26,031 VIETNAM 7,010 SUB-TOTAL 167,915 EAST ASIAN CHINA, PEOPLE'S REP 100,516 HONGKONG 107,185 JAPAN 415,048 KOREA (South) 487,340 TAIWAN 122,567 SUB-TOTAL 1,232,656 SOUTH ASIAN BANGLADESH 1,466 INDIA 18,892 IRAN 993 NEPAL 1,048 PAKISTAN 1,246 SRI LANKA 1,583 SUB-TOTAL 25,228 MIDDLE EAST BAHRAIN 2,067 EGYPT, ARAB REP. OF 532 ISRAEL 2,521 JORDAN 350 KUWAIT 2,338 SAUDI ARABIA 14,140 M A VOLUME -------- L E % SHARE -------- F E M A L E VOLUME % SHARE -------- -------- NOT STATED VOLUME % SHARE -------- -------- 1,764 68.80% 787 30.69% 13 0.51% 1,179 72.82% 428 26.44% 12 0.74% 10,975 65.06% 5,611 33.26% 282 1.67% 493 70.63% 195 27.94% 10 1.43% 30,766 72.98% 10,906 25.87% 485 1.15% 1,127 65.14% 554 32.02% 49 2.83% 53,407 77.14% 15,530 22.43% 301 0.43% 17,402 66.85% 8,369 32.15% 260 1.00% 4,429 63.18% 2,271 32.40% 310 4.42% 121,542 72.38% 44,651 26.59% 1,722 1.03% 60,966 60.65% 36,007 35.82% 3,543 3.52% 66,898 62.41% 38,940 36.33% 1,347 1.26% 332,281 80.06% 76,825 18.51% 5,942 1.43% 268,873 55.17% 204,694 42.00% 13,773 2.83% 70,614 57.61% 46,816 38.20% 5,137 4.19% 799,632 64.87% 403,282 32.72% 29,742 2.41% 1,178 80.35% 262 17.87% 26 1.77% 14,223 75.29% 4,285 22.68% 384 2.03% 643 64.75% 327 32.93% 23 2.32% 790 75.38% 248 23.66% 10 0.95% 985 79.05% 249 19.98% 12 0.96% 1,188 75.05% 386 24.38% 9 0.57% 19,007 75.34% 5,757 22.82% 464 1.84% 1,582 76.54% 439 21.24% 46 2.23% 386 72.56% 123 23.12% 23 4.32% 1,982 78.62% 509 20.19% 30 1.19% 256 73.14% 86 24.57% 8 2.29% 1,845 78.91% 444 18.99% 49 2.10% 12,002 84.88% 1,843 13.03% 295 2.09% 71 - Country of Residence T O T A L -------------------------------------UNITED ARAB EMIRATES 5,070 SUB-TOTAL 27,018 AMERICA NORTH AMERICA CANADA 72,783 MEXICO 890 USA 527,533 SUB-TOTAL 601,206 SOUTH AMERICA ARGENTINA 458 BRAZIL 1,284 COLOMBIA 349 PERU 251 VENEZUELA 193 SUB-TOTAL 2,535 EUROPE WESTERN EUROPE AUSTRIA 9,267 BELGIUM 7,135 FRANCE 14,270 GERMANY,FED.REP.WEST 49,681 LUXEMBOURG 370 NETHERLANDS 15,271 SWITZERLAND 15,150 SUB-TOTAL 111,144 NORTHERN EUROPE DENMARK 9,626 FINLAND 2,047 IRELAND, REP. OF 3,548 NORWAY 10,128 SWEDEN 9,978 UNITED KINGDOM 61,809 SUB-TOTAL 97,136 SOUTHERN EUROPE GREECE 1,187 ITALY 10,845 PORTUGAL 766 SPAIN 8,698 SERBIA & MONTENEGRO 138 M A VOLUME L E % SHARE F E M A L E VOLUME % SHARE -------- -------- -------- -------- 3,918 77.28% 1,088 21.46% NOT STATED VOLUME % SHARE -------- 64 -------- 1.26% 21,971 81.32% 4,532 16.77% 515 1.91% 34,572 47.50% 37,864 52.02% 347 0.48% 587 65.96% 297 33.37% 6 0.67% 285,840 54.18% 240,022 45.50% 1,671 0.32% 320,999 53.39% 278,183 46.27% 2,024 0.34% 333 72.71% 123 26.86% 2 0.44% 956 74.45% 319 24.84% 9 0.70% 165 47.28% 179 51.29% 5 1.43% 162 64.54% 81 32.27% 8 3.19% 115 59.59% 77 39.90% 1 0.52% 1,731 68.28% 779 30.73% 25 0.99% 5,117 55.22% 4,058 43.79% 92 0.99% 4,694 65.79% 2,396 33.58% 45 0.63% 9,841 68.96% 4,372 30.64% 57 0.40% 31,933 64.28% 17,185 34.59% 563 1.13% 231 62.43% 139 37.57% 0 0.00% 10,567 69.20% 4,579 29.98% 125 0.82% 9,419 62.17% 5,608 37.02% 123 0.81% 71,802 64.60% 38,337 34.49% 1,005 0.90% 5,896 61.25% 3,676 38.19% 54 0.56% 1,492 72.89% 546 26.67% 9 0.44% 2,518 70.97% 997 28.10% 33 0.93% 6,405 63.24% 3,656 36.10% 67 0.66% 6,448 64.62% 3,474 34.82% 56 0.56% 41,354 66.91% 20,076 32.48% 379 0.61% 64,113 66.00% 32,425 33.38% 598 0.62% 837 70.51% 318 26.79% 32 2.70% 7,215 66.53% 3,501 32.28% 129 1.19% 510 66.58% 247 32.25% 9 1.17% 4,702 54.06% 3,907 44.92% 89 1.02% 81 58.70% 55 39.86% 2 1.45% 72 - SUB-TOTAL 13,345 61.69% 8,028 37.11% 261 1.21% 21,634 Country of Residence T O T A L -------------------------------------EASTERN EUROPE CIS 4,303 POLAND 921 SUB-TOTAL 5,224 OCEANIA AUSTRALASIA/PACIFIC AUSTRALIA 95,923 GUAM 37,249 NAURU 4 NEW ZEALAND 8,776 PAPUA NEW GUINEA 939 SUB-TOTAL 142,891 AFRICA NIGERIA M A VOLUME -------- L E % SHARE -------- F E M A L E VOLUME % SHARE -------- -------- NOT STATED VOLUME % SHARE -------- -------- 2,408 55.96% 1,707 39.67% 188 4.37% 625 67.86% 279 30.29% 17 1.85% 3,033 58.06% 1,986 38.02% 205 3.92% 57,263 59.70% 38,165 39.79% 495 0.52% 20,367 54.68% 16,792 45.08% 90 0.24% 2 50.00% 2 50.00% 0 0.00% 5,487 62.52% 3,247 37.00% 42 0.48% 656 69.86% 277 29.50% 6 0.64% 83,775 58.63% 58,483 40.93% 633 0.44% 377 76.94% 105 21.43% 8 1.63% 1,170 67.28% 553 31.80% 16 0.92% 1,547 69.40% 658 29.52% 24 1.08% 15,572 64.46% 8,280 34.28% 304 1.26% 1,538,069 62.50% 885,381 35.98% 37,522 1.52% 46,822 37.34% 78,053 62.25% 520 0.41% 0 0.00% 0 0.00% 0 0.00% 1,584,891 61.28% 963,434 37.25% 38,042 1.47% 490 SOUTH AFRICA 1,739 SUB-TOTAL 2,229 OTHERS & UNSPECIFIED 24,156 T O T A L 2,460,972 OVERSEAS FILIPINO 125,395 FILIPINO 0 GRAND TOTAL 2,586,367 73 - Appendix I Lease contract of Lotuswell. Translated version, received by Ms. Lena Dietrich, ECCP Lease contract 1 Subject of the contract 1.1 LOTUSWELL is developer, owner and operator of the senior residence Lotuswell resort in 157 Soi Mon-Mai, Moo 14, T. Hin Lek Fai, A Hua-Hin, Prachuabkirikhan 77110, Thailand (in the following called residence). LOTUSWELL is obliged to use the residence exclusively as a retirement domicile. Only suitable contractual partners can have a limited right of use (according the Thai law) on parts and items of the “Lifetime Residence” (in the following called LEASE). The LEASE is not an acquisition of ownership. It is only a contractual law for the agreed lifelong and sole use of the following description. 1.2 The leaser notices about the residence being constructed in stages. The construction works of the residence are planned to be finished by the end of 2008. The complex is designed as a retirement residence. All contracts and regulations are set out to fulfil this purpose permanently. Every leaser has to be older than 50 years and is willing to live in the community permanently. There is no age-limit for his/her spouse or for the LOTUSWELL shareholders and the staff who work in the establishments of the resort. 1.3 This contract allows the leaser the lifelong and sole use of the following apartment, provided that all payments are made. Lease price: 93000 Euro for “Lifetime residence” 2. Usage rights 2.1 LOTUSWELL allows the leaser to use the accommodation unit and all corresponding infrastructure and common facilities for a lifetime according to the regulations of the leaseholder community. The lifelong use is considered as LEASE under the terms of the Thai regulations regarding a “Lifetime residence”. The LEASE is not an acquisition of ownership but merely the right of a contractual and sole use of the accommodation unit (see the limitations of number point 8). 2.2 The accommodation unit is exclusively occupied by the leaser and its spouse or partner who also has to sign the lease contract. The short time accommodation of relatives or friends is possible provided that LOTUSWELL was notified about that beforehand. A long term accommodation of other persons or a later moving in of relatives has to be approved by LOTUSWELL. Subleasing or transfer of the lease is not allowed. LOTUSWELL reserves the right to give the approval in exceptional cases. In normal cases a subleasing to relatives and friends is 74 approved by LOTUSWELL provided that the subtenant integrates in the community of the retirement resort without problems. 3. Construction of the accommodation unit 3.1 The location, lot and standard of equipment result from the description contained in the appendix of the lease contract and from the reservation agreements between the two contracting parties. 3.2 The leaser can express special requests regarding the construction of the accommodation unit, which will be fulfilled as long as the engineering design of the retirement resort won’t be interfered or the progress of construction works won’t be slowed down. The execution of special requests will be agreed in written form. This written stipulation requires the exact description of the executed special request and the resulting additional or reduced costs. Possible additional costs will be added to the lease price and have to be paid by the leaser before the registration of the lease contract. 3.3 The available materials for the interior fittings (like floor covering or kitchen equipment) have to be chosen early enough together with the building company engaged by LOTUSWELL, so that no delays in construction works will be caused. Possible additional or reduced costs will be stipulated in written form as well and also added to the lease price or deducted from it. Willingness to move into the flat, inspection and caveat emptor 4.1 The period between July 1st, 2007 and September 30th, 2007 is the expected time for moving into the flat. Reserved are delays in construction works due to delays concerning building permits and unforeseen difficulties with the foundation work. LOTUSWELL commit itself to announce possible delays as soon as possible. 4.2 When it comes to the handing over of the accommodation unit an acceptance protocol will be drawn up. At this opportunity the leaser has to mention possible remarks and notices of defects. Otherwise the accommodation is turned over as may be required by the contract and free of defects. 4.3 Until the turning over all constructions within the accommodation have to be completed. Smaller completions inwardly have to be made within four weeks after moving into the apartment. LOTUSWELL reserves the right to make small changes both in the building plans and the specifications as long as the scope of services won’t be reduced. Moreover LOTUSWELL reserves the right to redesign or to modify the surrounding area as long as the scope of services won’t be reduced. 4.4 LOTUSWELL gives the leaser a warranty for defects of the buildings in line with the warranty claims that are entitled to LOTUSWELL according to applicable norms of the construction workers, companies and suppliers involved in the construction works. For apparatus (sanitary apparatus, electric appliances etc.) 75 as well as carpets, tiles or as the case may be apply the guaranteeing and guarantee periods of the producer. 5. Lease price and payment 5.1 The given lease price is the fixed price for the total durability of the lease of the accommodation unit that is turnkey and ready for occupancy. Reserved remain the agreed additional or reduced costs. 5.2 The leaser makes the first part payment to the amount of 30% of the lease price not later than 10 days after the conclusion of the lease contract. The reservation fee according to the reservation agreement deposited by the leaser will be charged to the part time payment. That is the reason why LOTUSWELL and the leaser instruct the depositary to transfer the deposited reservation fee to LOTUSWELL against the production of a completely signed copy of the lease contract. 5.3 The leaser makes the second payment to the amount of 30% of the lease price not later than 10 days after the receipt of the announcement of the shell completion. 5.4 The remaining amount of the lease price has to be paid before the registration in the cadastral register (number 7 consecutively). 5.5 All payments to LOTUSWELL according to lease contract have to be transferred to the following bank account: Bank of Ayudhya Public. Ltd. Swift Addresse “AYUDTHBK” Hua-Hin Branch Name A/C: Lotuswell Co.Ltd. Account No.: 074-1-32482-5 77/20-23 Petchakasam Rd. Hua-Hin Prachuabkirikhan, Thailand Tel. + 66 511120 6. Community of all leasers of the residence (Leaseholder community) 6.1 The leasers accept all regulations of the leaseholder community. In particular they notice about being obliged to sell back their lease to LOTUSWELL (pursuant to exclusion) when it comes to not arrangeable differences between him/her and the administration or other leasers. Such exclusion is only possible after two unsuccessful efforts of arbitration and two written cautions. In addition a resolution of the leaseholder community with a 2/3 majority is necessary. 6.2 The leaser commit himself to pay the monthly additional costs of 225€ from the time when the leaser is allowed to move into the accommodation unit. The amount has to be transferred to the LOTUSWELL account by the 5th of every month. The amount includes the common facilities, the surrounding area in general and excludes electricity. If the leaser lives less than 240 days in the accommodation unit the monthly payable additional costs can be adequately 76 increased to prevent the increase of additional costs for the other leasers living in the residence. Therefore a resolution of the leaseholder community is necessary. 6.3 The leaser commits himself to pay an annual amount of 1860 Euro into the rear of maintenance and renewal of the leaseholder community. The amount has to be transferred by the 30.06 of every year to the LOTUSWELL bank account. The rear has the purpose to maintain both the building fabric and the appearance of the residence in a new condition. The leaser is responsible for the maintenance of the interior and the private facilities of the accommodation unit. 6.4 The leaser commit himself to pay the annual property tax of the Thai government (around 0.5% of the lease price) from the time when the leaser is allowed to move into the accommodation. In addition he has to pay all future taxes and duties that are imposed by the Thai government in connection with or because of leasehold. These taxes and all other duties will be collected by the LOTUSWELL administration to hand them over to the responsible authorities. 7. Transfer of use and damage and registration of the lifetime residence at the land-department in Hua-Hin 7.1 The beginning of the use with the transfer of rights and duties, use and hazard of the accommodation unit to the leaser is made by the hand-over of keys, but at latest with the registration of the lease contract at the responsible landdepartment of Hua-Hin. 7.2 The registration of the lease contract at the responsible land-department in HuaHin has to be made when the accommodation is ready for occupancy. The readiness for occupancy is even given if some construction works have to be made regarding the completion of the accommodation unit (cover of sockets). The date will be arranged by LOTUSWELL and communicated to the leaser at least four months in advance. 7.3 According to the Thai law the leaser has to sign the contract personally at the land-department in Hua-Hin for the registration of the lease contract. The contract is a simple standard contract written in Thai. Beforehand the leaser receives a notarized and by LOTUSWELL signed German translation. The present German contract will be fastened to the Thai contract and therefore receives its lawfulness. 7.4 The life contract expires automatically, but not until the death of the leaser. An advanced striking off is only possible with the personal signature of the leaser (for example repurchase number 9 following). A lease contract for the “Lifetime residence” can’t be transferred or bequeathed to someone. 7.5 The duties, charges and expenses for the registration of the lease contract will be paid by LOTUSWELL and the leaser one half each (a total of 1,1% of the lease price) 8. Stages, limitation in the use and relinquishment of exception 77 8.1 The residence will be built in stages and the final completion is scheduled for the end of 2008. That is the reason why the infrastructure as well as parts of the surrounding and pool area that are situated in the area of the stages can’t be used completely until the completion of the building stage. The resulting limitations of use are considered in the lease price. The corresponding facilities and infrastructure of the first building stage can be found in other parts of the building in a limited number. 8.2 In addition building emissions have to be expected in the whole residence until its completion. LOTUSWELL aims to reduce them as much as possible. This impact is considered in the lease price. That is the reason why the leaser is obliged to renounce exceptions regarding this matter until the completion of the residence. 9. Assignation, transfer and repurchase of the lease contract 9.1 The transfer/bequeathing of the lease contract or several rights from the contract by the leaser to third parties, no matter for which cause in law, is forbidden and not possible (number 9.2 and 9.4 following). 9.2 If there is only one partner registered in the lease contract as a leaser, then LOTUSWELL is obliged after the death of the leaser to transfer the lease contract to the surviving partner (the cosignatory of the first contract) free of charge. The charges, duties and expenses for the registration of the new lease contract is paid by the leaser alone. 9.3 In case of leaser’s death the lease contract will be given back to LOTUSWELL against the compensation of the residual value according to the following amortisation scale. 9.4 The leaser is entitled to tender the lease contract anytime to LOTUSWELL for taking back or redemption. Thereby apply the following conditions and amortisation scales. Should LOTUSWELL not be able to take over the contract for whatever reasons, the leaser is entitled to transfer the lease contract according to the following order: 1. to the leaseholder community of the residence 2. to every other leaser of the community 3. to third parties Year Annual amortisation in % of the lease price Residual Value in % of the lease price 1 year 2 year 3 year 4 year 5 year 6 year 7 year 20% 15% 5% 5% 5% 2% 2% 80% 65% 60% 55% 50% 48% 46% 78 8 year 9 year After 10 Years After 15 Years After 20 Years After 25 Years After 30 Years 2% 2% 60% 70% 80% 90% 100% 44% 42% 40% 30% 20% 10% 0% 10. Violation of contract, withdrawal and compensation 10.1 If LOTUSWELL hasn’t received the complete first payment 25 days (number 5.2) after the conclusion of the lease contract, LOTUSWELL is no longer bound to the lease contract and to the reservation agreement. In that case LOTUSWELL can withdraw from the reservation contract as well as from the lease contract. The declaration has to be made in written form and must be given to the Swiss or Thai post two month after the mentioned period above, so that the declaration can be sent to the leaser. In this case of withdrawal all payments made to LOTUSWELL become invalid including the reservation fee (penalty for non-fulfilment). 10.2 If LOTUSWELL hasn’t received the complete second payment (number 5.3) 25 days after the completion of the shell. LOTUSWELL is no longer bound to the lease contract and to the reservation agreement. In that case LOTUSWELL can withdraw from the reservation contract as well as from the lease contract. The declaration has to be made in written form and must be given to the Swiss or Thai post two month after the mentioned period above, so that the declaration can be sent to the leaser. In this case of withdrawal all payments made to LOTUSWELL become invalid including the reservation fee (penalty for non-fulfilment). 10.3 If the registration of the lease contract or the transfer of the accommodation unit to the leaser doesn’t come off three months after the first announced registration date (see number 7.2), LOTUSWELL is no longer bound to the lease contract and to the reservation agreement. In that case LOTUSWELL can withdraw from the reservation contract as well as from the lease contract. The declaration has to be made in written form and must be given to the Swiss or Thai post two month after the mentioned period above, so that the declaration can be sent to the leaser. In this case of withdrawal all payments made to LOTUSWELL become invalid including the reservation fee (penalty for non-fulfilment). 10.4 As long as the leaser fulfil his obligations (number 10.1 – 10.3) LOTUSWELL is bound to register the lease contract at the land-department of Hua-Hin. A refusal of the registration on the part of LOTUSWELL, no matter for what legal ground, is inadmissible and not possible. If the registration of the lease contract or the transfer of the accommodation unit to the leaser doesn’t come off due to a fault of LOTUSWELL, the leaser will get back all partial payments he made. Every further compensation or liability of LOTUSWELL is excluded. 79 10.5 LOTUSWELL is authorized to buy the lease contract back. The leaser is obliged by the first request to retransfer the lease contract in case the leaser doesn’t fulfil his payment obligation (see 6.2 and 6.3) or if he is six month behind the schedule with other essential fulfilments. In addition 60 days have to be elapsed after the menace of this repurchase For this repurchase only apply half the amount that is listed under the conditions and amortisation scale of 9.4 less the leaser’s obligations that are still due. 11 LOTUSWELL’s obligation to maintain the purpose of the residence, its infrastructure and services 11.1 LOTUSWELL is obliged to maintain the purpose of the residence, namely being a retirement domicile. 11.2 LOTUSWELL is obliged to build infrastructure, to maintain the planned infrastructure and services and to adapt it to future necessities. 12 General regulations 12.1 Changes and amendments of the lease contract require a written form 12.2 If a regulation of the lease contract is ineffective, it won’t have implication on the effectiveness of other regulations. 12.3 The lease contract is subject to the Thai law. The exclusive jurisdiction is in the place of the residence 12.4 By explicit request of the leaser lease contract can be witnessed by the belowmentioned person. LOTUSWELL does without such a witnessing. 13 Appendix 13.1 The following appendix are part of the lease contract Appendix 1: Description of the accommodation unit (ground plan) 13.2 In addition the leaser has to confirm that he read the following documents concerning the leaseholder community and that he acknowledges the contents without any reservations. Regulations of the leaseholder community Rules of the house of LOTUSWELL resort and residence 80 Annex J: Bungalow B1. Retrieved from http://www.lotuswell.ch/poolbungalow.htm on 24. April 2008 81 Annex K: Bungalow B2. Retrieved from http://www.lotuswell.ch/poolbungalow.htm on 24. April 2008 82 A. Retrieved from http://www.lotuswell.ch/belegungsplan.htm on 24 April 2008 Bezugsbereitschaft Frühjahr 2008) 83 Appendix M Occupancy House B. Retrieved from http://www.lotuswell.ch/belegungsplan.htm on 24 April 2008 Belegungsplan Haus B (Bezugsbereitschaft Herbst/Ende 2010) 84 Appendix N Pricelist of hotel rooms and studios of Lotuswell. Received by Liz Michael on 8 August 2008 through Lotuswell news letter. Zimmertyp Grösse (incl. Balkon) Beschreibung Preisliste Studios und Hotelzimmer Lotuswell Resort, Hua Hin (Saison 2008/2009) Junior‐Studio ca. 45 m2 Schlafzimmer/Wohnzimmer Deluxe‐Studio ca.52 m2 Schlafzimmer/Wohnzimmer Executive‐Studio ca. 65 m2 Schlafzimmer/Wohnzimmer Dusche/WC Dusche/WC Dusche/WC Dusche/WC TV/Internet/Minibar TV/Internet/Minibar TV/Internet/Minibar TV/Internet/Minibar TV/Internet/Minibar TV/Internet/Minibar Balkon Balkon Aussichtsterasse Balkon Balkon Balkon 4 HA 31/HA34/HA35/HA36 2 HA32/HA33 4 HA21/HA24/HA25/HA26 1 HA51 2 SA22/SA23 3 SA14/SA15/SA16 2 SA12/SA13 Standard‐Zimmer 3'200 2'900 2'400 1'900 Standard‐Zimmer gross 3'500 3'200 2'700 2'200 Deluxe‐Zimmer 3'800 3'500 3'000 2'500 Top of Lotuswell Suite 5'400 5'100 4'600 4'100 Junior‐Studio 4'300 4'000 3'500 3'000 Deluxe‐Studio 4'700 4'400 3'900 3'400 Executive‐Studio 5'100 4'800 4'300 3'800 Hauptsaison 15. Oktober bis 14. Dezember und 15. Januar bis 31. März Zimmer‐Typ Standard‐Zimmer Standard‐Zimmer gross Tagespreis 3'500 3'800 Wochenpreis / Tag (*) 3'200 3'500 ab 4. Woche / Tag (**) 2'700 3'000 ab 2. Monat /Tag (***) 2'200 2'500 Deluxe‐Zimmer 4'100 3'800 3'300 2'800 Top of Lotuswell Suite 5'700 5'400 4'900 4'400 Junior‐Studio 4'600 4'300 3'800 3'300 Deluxe‐Studio 5'000 4'700 4'200 3'800 Executive‐Studio 5'400 5'100 4'600 4'100 Deluxe‐Zimmer 4'400 4'100 Top of Lotuswell Suite 6'000 5'700 Junior‐Studio 4'900 4'600 Deluxe‐Studio 5'300 5'000 Executive‐Studio 5'700 5'400 Anzahl Zimmer/Studios Zimmer‐Nr. Standard‐Zimmer gross 31 m2 Schlafzimmer King‐Size Deluxe‐Zimmer 33 m2 2‐Bett‐Schlafzimmer/Sitzecke Dusche/WC Dusche/WC TV/Internet/Minibar Balkon Top of Lotuswell Suite 50 m2 Schlafzimmer King‐Size Dusche/WC/Jaquzzi Standard‐Zimmer 24 m2 Schlafzimmer King‐Size Zimmer‐Typ Zimmer‐Typ Tagespreis Wochenpreis / Tag (*) ab 4. Woche / Tag (**) ab 2. Monat /Tag (***) Hochsaison 15. Dezember bis 14. 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