LUEZ - Comcare

LUEZ - Journey
Loading, Unloading Exclusion
Zones
Comcare National Conference
Melbourne ~ September 2014
Presented by: Simon Skazlic
K&S – General Manager HS&E / Compliance
LUEZ – Journey
LUEZ Journey
Background
LUEZ Journey
Sydney : 3rd December 2007
The Incident
LUEZ Journey
LUEZ Committee
LUEZ Journey
Work Colleagues } Grant Trewin
Simon Skazlic
Sporting Network => Stephen Gercovich
Industry Colleague => Rocky Armstrong
Customer => Paul Driver
Regulator => Trevor Butler & Carolyn Kennedy
Union => Michael Nealer
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LUEZ – Work Completed
LUEZ Journey
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LUEZ Project Steering Committee - formed/commenced
September 2009.
Monthly meeting.
Developed a LUEZ (Loading, Unloading, Exclusion Zone)
Safety Project Plan.
Review of WorkSafe Victoria claims statistics for LUEZ
injuries for the past 2 (two) years – Transport & Storage,
and Manufacturing.
Physical site visits.
Developed / conducted an Industry survey into LUEZ.
Industry Workshop on LUEZ – 28th May 2010.
MUARC Study & Trials.
LUEZ – WorkSafe Statistics
LUEZ Journey
1.
2.
3.
Claims statistics for LUEZ injuries for the past 2 (two)
years (07/07-06/09) for the Transport sector.
10% sample of LUEZ for Manufacturing over the
same period.
Findings:
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ii.
iii.
iv.
v.
vi.
Data did not allow easy reporting on LUEZ.
Transport – Total Claims 2,855, with a min 43 LUEZ & max
65 LUEZ incidents (1.5% - 2.3%).
One fatality in above statistics.
Manufacturing – sample of 1,500 from total of 13,000 Claims,
with a min 5 LUEZ & max 8 LUEZ incidents (0.3% - 0.5%),
equating to min of 43 & max 69 of the total claim (based on
sampling numbers).
Major Bodily Location: Hip/Leg/Ankle, Foot & Toes, Hand &
Fingers.
Major Injury Type: Fractures and breaks.
LUEZ – Physical Site Visits
LUEZ Journey
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6.
In excess of 30 sites visited by LUEZ Committee members.
Site visits commenced from November 2009 – April 2010.
Includes sites within Australia & New Zealand.
Incorporated Transport, Distribution, Manufacturing &
Stevedoring operations.
Sites were of varying age i.e. very old to new premises.
Findings:
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v.
7.
8.
Some good systems.
Some poor to non existent systems.
Great ideas.
Poor compliance.
Extract DO’s and DO NOT’s.
The above was used in formalising Industry guidelines.
Thank you to all those companies and colleagues that
warmly welcomed us to talk and review LUEZ openly and
honestly.
LUEZ – Survey Results
LUEZ Journey
1. Four Job Roles / “Characters” – i.e.
Manager, Safety Rep, Loader/Unloader
& Driver.
2. Three Sections to survey, being:
1. General Information,
2. Part A – With LUEZ System,
3. Part B – No formal LUEZ System – What
practices/experiences?
LUEZ – Survey Results
LUEZ Journey
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7.
8.
Approx. 300 survey results to date (240 completed
packs – 4 characters per company and 60 individual
surveys).
Responses - from Qld, WA, Tas, SA, NSW & Vic
(majority).
Age of site/s – Min 1 year to max 90 years, average 23
years.
Employee numbers per site - Min 4 to max 1000.
Average 157 per site.
Number of loads per day – Min 0 to max 2000, average
86.
Equipment – Majority Forklifts.
Aware of LUEZ – 95% Yes.
System of work in place & personnel trained – 90% Yes.
LUEZ – Survey Results
System of Work- Part A (90%)
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7.
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LUEZ Journey
Q12 - System of work – 96% use separation as a control.
Q13 - Effectiveness – 90% claimed good.
Q15 – 83% did not believe reported accidents were of a
serious nature.
Q17 – Near Miss – 81 near miss reports.
Q18 - Potential seriousness NMI – 14% Severe & 24%
Substantial nature.
Q19 - Contributing Factor – People 85% (evenly split
between drivers and mobile equipment operators).
Q22 – How to improve
• Training – 49%
• Engineering solution – 26%
• Supervision – 8%
• Other – 17%
Overall ranking (1-10): score of 7+ equated 80%.
LUEZ – Survey Results
No System of Work-Part B (10%)
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8.
LUEZ Journey
Q24 - System of work – 65% operator reliant as control.
Balance?
To quote a line from Clint Eastwood & Dirty Harry – “Are you
feeling lucky, p--k?”
Q25 – 60% believe the above is effective.
Q28 – Near Misses – 57.
Q29 - Potential seriousness NMI – 21% Minor & 21%
Substantial nature, balance 58% Not applicable.
Contributing factors – People 50% System 50%.
Q33 – How to improve
• Training – 6%
• Engineering solution – 53%
• Supervision – 6%
• Combination of Training, Engineering & Supervision –
33%
Overall ranking (1-10): score of 7+ equated 48%.
LUEZ – Workshop Groups
LUEZ Journey
Topics:
1. Line of Fire – Hazard (Red)
~ Paul Driver
2. Communication (Yellow)
~ Rocky Armstrong
3. Exclusion Zone – Control (Green)
~ Grant Trewin / Carolyn Kennedy
4. Safety Rules / System (Grey)
~ Stephen Gercovich / John McIvor
5. Leadership (Blue)
~ Simon Skazlic
Other Activities
LUEZ Journey
• K&S - Monash University Accident Research Centre
(MUARC) – Report
 Essential Elements of a Best Practice System of Control
– Designated exclusion zones for the sole use of the forklift, or
other loading equipment, demarcated in a manner which is fit for
purpose for the nature of the loading environment;
– Designated driver safety zones located so that the driver is kept
away from the line of fire and can be kept under surveillance by the
forklift operator at all times;
– Clear and effective systems of communication between the
operator and the driver which are fit for purpose for the nature of the
loading environment and the equipment/vehicles involved;
– Effective methods of providing loading in progress
warnings to other operators, drivers, and pedestrians.
• K&S, AkzoNobel & BOC - Pilot Trials.
Forklifts – Tool or Terror?
LUEZ Journey
What’s wrong with this picture?
LUEZ Journey
23rd February 2011
LUEZ Journey
Location of
the operator
under the fork
lift truck
Operator airlifted to
hospital
Operator died later
the same day
LUEZ – Guidelines
LUEZ Journey
 Development of Industry Guidelines –
Finalised (November 2010)
 Launch – 25th February 2011
Guideline Content:
1. Introduction
2. Legal Obligations
3. Risk Assessment Approach
4. LUEZ Guidelines
i. Key Principles / Considerations
ii. Systems Control
5. Examples
6. Acknowledgements
LUEZ
– Key Principles
LUEZ Journey
1. Separation of People and Equipment
– The greater the strength of separation the greater the control and the
less likelihood of an incident occurring.
2. Authority – Loading / Unloading
– Who should be in control?
– Who is best positioned to have control?
– Is the person able to assume responsibility of authority?
3. Line of Sight
– To be aware of the location of people at all times.
– Inquisitive nature of driver to be able to view and/or monitor loading /
unloading process.
WorkSafe Victoria
LUEZ Journey
WorkSafe Victoria
LUEZ Journey
Authority
LUEZ Journey
Line of Sight
LUEZ Journey
Everything that can be seen is seen only when
light from that object travels to our eyes.
LUEZ
- Variables
LUEZ Journey
Principles are dependent on a number of factors
including:
– the industry;
– the specific nature of the product/s;
– the types of vehicles used;
– the nature of the loading/unloading environment; and
– the size of the facility.
Colours
LUEZ Journey
LUEZ
– Systems Control
1. Elements
1. Exclusion Zone
2. Safety Zone
3. Communication
4. Warning Devices
2. Factors
3. Recommendations / Actions
LUEZ Journey
LUEZ
– Systems Control
1. Exclusion Zone
Factors:
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7.
8.
Pre task - Risk Assessment
Area / Size
Definition / Determination
Colours
Permanent / Temporary
Access / Exit
Delineation
LUEZ Rules
LUEZ Journey
Exclusion Zone –
Forklift Drivers Office
LUEZ Journey
Simple Solutions
LUEZ Journey
High Tech Solutions
LUEZ Journey
LUEZ Journey
Steel Logistics Safety & Environment
Excellence Awards 2014
LUEZ Journey
LUEZ
– Systems Control
2. Safety Zone
Factors:
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9.
Definition
Colours
Definition / Determination
Area / Size
Location
Weather
Fit for purpose
Eye contact
Permanent / Temporary
LUEZ Journey
LUEZ
– Systems Control
3. Communication
Factors:
1. Control / Authority
2. Operational Scope
3. Literacy
4. Standard/s
5. Training
6. Leadership
7. Monitoring
8. Non-compliance
9. Feedback / Effectiveness
10. Emergency Situation
LUEZ Journey
Safe Approach Light
LUEZ Journey
Orange operational light
Green safe approach light
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The green light provides a visual indication that the machine is safe to approach.
The green light activates when the forklift handbrake is applied (orange operational
lights turn off).
To ensure the driver is aware of the pedestrians presence it is to be used in
combination with eye contact & hand signals.
LUEZ
– Systems Control
4. Warning Devices
Factors:
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2.
3.
4.
5.
6.
Definition
Type
Size / Number
Weather / Hours of Operation
Clarity / Effectiveness
Colours
LUEZ Journey
LUEZ Why?
Because…sometimes things can go wrong
LUEZ Journey
LUEZ Example
LUEZ Journey
If in doubt…
LUEZ Journey
LUEZ
LUEZ Journey
• Laurette Luez (born Loretta Mary Luiz
19 August 1928, Honolulu, Hawaii died 12 September 1999, Milton,
Florida – aged 71).
• United States supporting actor and
successful commercial model from
1944 – 1964.
• Spouse
– Robert Creel (1956-1983) (divorced) 2 children
– Gregg C. Tallas (1950-1950) (divorced)
– Philip Sudano (1947-1948) (divorced) 1 child
Google - LUEZ
LUEZ Journey
LUEZ – Guidelines
LUEZ Journey
Launched: Feb 2011
www.ksgroup.com.au
www.vta.com.au
www.twu.asn.au
www.atatruck.net.au
www.safetyassist.info.com.au
www.safetyrisk.com.au
www.comcare.gov.au
www.trucksafe.com.au
www.natroad.com.au
www.austlogistics.com.au
………..and more.
Change – The Curve Ball
LUEZ Journey
DENIAL
COMMITMENT
RESISTANCE
EXPLORATION
LUEZ Change or…
LUEZ Journey
Change…
or merely an adjustment.
Quote
LUEZ Journey
A pessimist sees the difficulty in every opportunity;
an optimist sees the opportunity in every difficulty.
To improve is to change;
to be perfect is to change often.
- Winston Churchill
LUEZ Journey
Thank you
“Everybody Safe Everyday”
The presenter would like to acknowledge all the members of the
LUEZ Committee (including SafetyAssist),
VTA, TWU Vic/Tas, and WorkSafe Victoria
for their contributions and support to this project.