Pelco Press Summer 2014

Transcription

Pelco Press
Pelc Press
YOUR CALL
} is Our Mission}
SUMMER 2014
The Ma g a z i n e fo r Vid e o S e cu r i t y B u si n e ss Pr ofes s io nals .
Cover Story
Customer Support Second to None. See Page 26
Vol 25 | Summer 2014
Improved Security and
Efficiency at Brazilian
Customs Processing Firm
New Fortified
Integrated Camera
Systems in Stock
Download your FREE copy of
the Pelco IP Product Quick
Reference Guide today!
See Page 22
See Page 40
See Page 2 for details.
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Committed
to Your
Satisfaction.
Order With Confidence: Now Offering 24-Hour Shipping
and 90-Day Returns.
As a global provider of open and integrated IP video surveillance products and services,
Pelco™ by Schneider Electric™ understands the challenges that today’s security professionals
face. From tight project deadlines to last-minute requirement changes, we know that projects
don’t always go as planned. That’s why we now guarantee 24-hour out-the-door shipping on
our most popular products, and offer 90-day, no questions asked returns. Now it’s easier than
ever for you to provide ironclad commitments to your customers and protect your business
against the unexpected. After all, you’re in business to reduce risk – not assume it.
Our Commitment. Your Success.
Our wide range of quality IP products, commitment to service, and proven experience in the
industry ensure that you have the tools and support you need to confidently do your job.
Order now. We’re ready to deliver.
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MWIA-9HSHPY
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Asked Returns
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Visit pelco.com/logistics or
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today for complete details about
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FRONT DESK
Letter From Hervé Fages
Pelco Customer Satisfaction at a Five-Year High
I
’m very pleased — but not surprised — to report that
Pelco™ by Schneider Electric™ recently achieved an excellent
milestone within our quarterly Customer Net Promoter Score
(CNPS). For Quarter One 2014, we reached a five-year high
in our CNPS customer satisfaction score with 97% of Pelco
customers reporting that they are “Extremely Satisfied” and
“Very Satisfied”. Congratulations to all. This is great news!
Because of the value we place in employee empowerment
and involvement, Pelco has always been able to provide a very
unique and personal level of service for our customers, and
this is as true now as ever before. Not only do we continue to
empower and support employees to do whatever it takes to make
the customer happy, we also now have excellent informationsharing systems and many online support tools and services
in place to ensure that all our customers receive the highest
level of support available — and they have taken notice.
Being IP driven and customer focused is a reality reflecting
our successful migration from analog to IP, as well as our extreme
focus on the customer. Over the past several years, we have made
immeasurable advances to our product and services offering, and
the rewards of that work are coming to fruition. Understandably,
we must continue to prove this through our actions, not our words,
but I’m confident that our team will always deliver the cradle-to
grave support that Pelco customers (and their customers) expect.
As for the product side of our business, I’m equally proud
to report that we made a great showing at ISC West earlier this
year. I’d have to say that it was the showing of our new IP cloudbased recording solution that created the most excitement.
BHEN-9HENVN
MultiSight™ is a video service designed specifically for
multi-site retailers, convenience stores, and restaurants.
Engineered as a complete solution, MultiSight incorporates
high-definition cameras, gateway, apps, and cloud-based
services all working together in a seamless system, completely
optimized for mobile viewing. It’s great to see Pelco taking
such a leadership role with state-of-the-art products and
technologies such as this. I extend a well-deserved thank you
to everyone involved in bringing all these products to life.
Hervé Fages
SVP, Video Line of Business, Buildings
I’d like to close by pointing out that there’s a noticeable
current of positive energy and momentum happening
throughout our company right now. As I travel all regions
around the world, I hear many notes of praise and
confidence from employees and customers alike. I ask
everyone to continue their excellent work and in making a
positive difference for our customers and our company.
| 3
“I WON
THE RACE
AGAINST
CANCER…
BUT I AM
STILL
RUNNING”
A TRUE INSPIRATION
COMPLETING A MARATHON OR MAJOR
RACE BRINGS UP A RANGE OF EMOTIONS
FOR ALL RUNNERS. BUT FOR SAMUEL
CHETTIAR, JUST BEING ABLE TO
STAND ON THE STARTING LINE OF THE
SCHNEIDER ELECTRIC PARIS MARATHON
WAS AN ACCOMPLISHMENT IN ITSELF.
MWIA-9HXGV3
In 2008, Chettiar was diagnosed with a stage-4 cancer
called Hodgkin's Lymphoma, originating from a dysfunction
of the white blood cells. Facing this very serious illness, near
unbearable pain, and the huge shock, Chettiar decided
to fight and began his 12 chemotherapy sessions. After
a six-month battle, the disease went into remission.
4 |
The India Product Manager for Pelco™ by Schneider Electric™
said that he then went back to normal life, but did gain a lot of
weight. “After what I had been through, I decided I just wanted
to enjoy the time with my family and relatives,” he said, “and I
progressively moved to a sedentary life, eating what I wanted,
when I wanted and without exercising.” Chettiar hit a breaking
point when one day he realized he could not bend to tie his
shoelaces. “I understood I could not continue this way, that I did
not fight a serious illness to
deteriorate my health like
that afterwards,” he said.
In February 2013, Chettiar was
introduced to road running by
one of his colleagues who he
saw running every morning on
his way to work. “The first runs
were very difficult; I could not
run more than two kilometers,”
he said. “But I held on it.”
A few weeks later, Chettiar ran
his first 10k, and in May 2013,
he was one of the few stage-4
cancer survivors in India to
run a half marathon. With the
goal of running a marathon
on each continent, Chettiar
was on the starting line of
the 2014 Schneider Electric
Paris Marathon in early April.
But crossing the finishing line
in Paris is not his only goal.
“I hope my story will give hope
and encourage all runners and
all people within Schneider
Electric to go beyond their own
limits,” he said, “I am existing
proof that if you are dreaming
of something, you can reach it
if you put passion and strength
in it. People often believe that
after a battle against cancer,
your body is too weak to bear
activities such as a marathon
— but this is not true, and if I
can do it, everybody can do it.”
He also wants to use this
opportunity to raise awareness
of Hodgkin's Lymphoma and
funds for non-governmental
organizations that are working
to improve people’s lives: “I
ran the Schneider Electric
Paris Marathon for the 'LOVE,
JOY and HOPE' foundation,
dedicated to working with
children, families, and their
communities to help them
reach their full potential
by tackling the causes of
poverty and injustice.”
CONTENT
Evolution
360
Total Situational Awareness
MWIA-9HSH95
35
8
Summer 2014
26 Cover Story
Your Support Team: 150+ Strong
Your call is our mission..
Technology that captures a 360-degree image is unique.
Technology that enables a user to retrospectively track an
incident back in time is even more unique. This combination
provides customers with total situational awareness.
Thermal Imaging for
Unprecedented
Port Security
14
Now Get Proper
Illumination for your IP
Cameras.
40
Taking Fixed Camera
Systems to a New Level
of Protection
60
Surpassing Current
Market Offerings for
Fixed IP Cameras
22 Feature Story
40 Feature Story
Pelco IP Cameras at Brazillian
customs processing firm
Fortified Integrated Camera
Systems take camera protection
to a new level
| 5
CONTENT
Summer 2014
Pelco Press
The Pelco Press is produced and
distributed two times annually by
the Pelco global product marketing
department, under the direction of
Hervé Fages, senior vice president,
video line of business, Buildings.
18
4
Samuel Chettiar — a
true inspiration
12
Mission  as
flagship charity
18
Connect with
powerful Ethernet
over coax solution
24
The Pelco Partner
Advantage program
continues to reward
valued customers
26
Pelco continually
redefines the
benchmark for
customer support
6 |
32
30
Helping customers
succeed in IP Video
32
Ask the Expert — the
next generation of
Sarix cameras
35
Evolution 360
provides customers
with total situation
awareness
38
More choices for
customization via
special modification
requests
44
How to build a green
data center
68
48
Join the video
community
conversation
52
Kids day — a
decade of making a
difference
54
Commitment
to partners and
interoperability
64
The future of video
surveillance
68
Pelco hosts Women in
Industry boot camp
Send editorial correspondence
Schneider Electric
Attn:
Howard Carder & Laura Johnson-Hill
3500 Pelco Way
Clovis, California 93612-5699
Email:
howard.carder@schneider-electric.
com and johnson-hill.laura@
schneider-electric.com
Subscriptions
Pelco Press is provided free
to qualified subscribers. Send
subscription requests or address
changes via fax to Sue Okenyi at
559-292-8524
Email:
sue.okenyi@schneider-electric.com
Visit www.pelco.com for additional
information on Pelco by Schneider
Electric and our products.
Vol 25 | Summer 2014
No part of this publication may be
reprinted without written permission.
Schneider Electric
3500 Pelco Way
Clovis, California 93612-5699 USA
Toll Free Tel 800-289-9100
Tel 559- 292-1981
Toll Free Fax 800-289-9150
Fax 559-348-1120
www.pelco.com
©2014 Schneider Electric. All Rights
Reserved. Schneider Electric, Pelco,
Spectra, Sarix, Endura, SureVision,
B.O.S.S., Digital Sentry, and
ControlPoint are trademarks owned
by Schneider Electric Industries SAS
or its affiliated companies. All other
trademarks are property of their
respective owners.
Pelco is an equal opportunity
employer. All employment decisions
remain free of illegal discrimination
based upon race, color, religion, sex,
national origin, age, disability, sexual
orientation, veteran status, or marital
status.
Standard Camera
Sarix TI – Clear Images In Any Lighting Condition
The Evolution of Thermal Imaging.
Sarix TI Sets a New Standard for Value and Performance.
Enhanced image quality, easy network integration, advanced built-in analytics, and unprecedented value.
That’s what you get when combining the latest thermal imaging technology with the industry-leading Sarix™
platform. Sarix TI puts thermal imaging in reach for any application. With analog/IP cameras available in both
fixed and pan/tilt models, Sarix TI is flexible enough to fit into any new or existing system. Sarix TI opens a
new world of possibilities. It was created to give security professionals the information they need, when they
need it, in any lighting condition. See the difference at pelco.com.
BHEN-95XNXU
Learn more about these value-driven video
security cameras today.
Download the FREE Sarix TI brochure today for a chance to win an iPad® mini!
1. Go to www.SEreply.com 2. Enter the key code from the blue box on the
back cover 3. Click “Sarix TI brochure”
Complete promotion terms and conditions online.
CASE STUDY: SARIX THERMAL
Thermal Imaging Technology for
Unprecedented Port Security
MWIA-9HXGSL
Millions of tons of cargo. Billions of dollars in goods. The activity of a small
city with miles of perimeter fencing, uneven infrastructure, blind spots,
and ever-changing weather conditions. Port security is no small task, yet
increasingly, security operators are asked to assume more responsibilities
with static, if not shrinking, budgets. As drivers of a global economy, the
demands placed on port security continue to grow and with them, the
challenges and complexity increase exponentially.
8 |
“
It’s exciting to bring technology that was once
limited to high-end military applications to
mainstream video security.
“
Leveraging Existing Infrastructure
The Thermal Advantage
Unlike traditional retail, commercial, and many industrial
applications, ports present unique security issues that
must be anticipated and addressed. Typically, high-security
installations rely on a variety of solutions, including video
security and surveillance. The combination of legacy analog and
more modern IP-based video cameras, recording and video
management systems, PSIM, analytics, and more provide a
digital extension of security personnel.
Once restricted to the military due to prohibitive cost, thermal
imaging is an increasingly relied upon technology for an evergrowing array of security — as well as process and operations
management — applications. As price points have dropped,
integration of thermal technology into today’s video security
and surveillance camera systems has become more prevalent,
providing a wealth of information and functionality previously
unavailable.
Port security, however, is anything but typical. From miles
of unguarded, unlit perimeters to ever-changing lighting and
weather conditions, traditional video security has a difficult time
providing the comprehensive intelligence demanded by such a
high-security facility.
As David Dorn, applied technology engineer manager at
Pelco™ by Schneider Electric™ said, “Due to significant
improvements in fabrication technologies, we are seeing dramatic
price reductions in those thermal imaging core components
[image sensors and lenses] necessary to build thermal cameras.
In the last 18 months, for
example, we have seen a
2x cost factor reduction
in the image sensors
themselves. This means
that thermal technology
is no longer confined to
high-end military and
government applications.”
Because many
applications that rely
on video security are
challenged by a number
of external, uncontrollable
factors, including ambient
light and weather, thermal
imaging has cemented its position as a must-have technology to
detect and observe the persons and vehicles on and near a facility
— information necessary to make immediate, informed decisions.
| 9
CASE STUDY: SARIX THERMAL
How it Works
Whereas a visible-light camera uses light reflected off objects
to build an image, thermal imaging cameras capture an object’s
emitted heat to provide a high-contrast image — eliminating the
need for any light source.
Using special materials like Germanium that transmit thermal
energy, lenses focus a thermal image onto a thermal image sensor.
Microbolometers, the sensors used to create a thermal image,
feature either Vanadium Oxide or Amorphous Silicon coatings on
a silicon wafer. “Similar to CCD or CMOS imagers in visible-light
cameras, the microbolometer has an array of pixels with each pixel
receiving heat energy proportional to the heat energy present in the
scene at that point,” Dorn said.
“Because today's advanced thermal
cameras can detect even minute
differences in temperature, visual
information that was never before
available is now at a security
operator's fingertips.”
The thermal contrast among objects in low-light and no-light
conditions provides the information necessary to quickly make
informed decisions — information that standard visible light
cameras cannot deliver. And thanks to this technology, thermal
imaging is also a powerful tool for applications beyond security
— providing the capabilities to spot leaks, ruptures, or hot spots
across bridges, dams, refineries, and power plants.
For many security applications, the ability to detect if a person
or vehicle has entered the scene is critical. Thermal excels in this
regard since the temperature of a person or vehicle is typically quite
different than the background temperature of the scene. This makes
people and vehicles easy to detect in thermal images, even from
very long ranges. The ability to accurately and reliably detect people
and vehicles is also very useful for video analytics.
10 |
Even in complete darkness or in areas obscured by fog, foliage,
or other obscurants, thermal cameras alert security personnel to
potential threats that may not be captured by a standard visible light
camera. And this is nowhere more important than port applications,
where security personnel are faced with a variety of challenges,
from distant, poorly lit perimeters to unguarded waterfront access.
Thermal imaging is quickly becoming a common, tried, and trusted
technology, independent of or complementary to visible light
cameras, to ensure 24-hour protection.
Lower Installation and Operating Costs
Interestingly, although thermal cameras still typically cost more
per unit than a traditional visible camera, deployment of a thermal
imaging solution in a port environment can be much more cost
effective than traditional video. For one, thermal cameras have
longer detection ranges, necessitating the use of fewer units,
overall. Additionally, because thermal cameras do not need lighting,
their use can eliminate the need for installation of light poles
and their associated infrastructure. Finally, with operating costs
continually under pressure, thermal cameras are attractive because
they can eliminate the ongoing electrical costs of powering lights for
security every night of the year.
Video Analytics
A major advantage of thermal imaging is in its ability to deliver
high-contrast images in the most challenging lighting conditions.
Since thermal imaging uses heat from objects to form its image,
no illumination source is needed. This means that thermal imaging
works equally well in all lighting conditions — day or night under
normal light, low light, or even no light conditions.
Importantly, thermal cameras provide an optimal platform for the
use of video analytics. Since visible-light cameras are dependent
upon reflected light, image quality and accuracy can degrade
throughout a 24-hour period due to shadows, inconsistent
lighting, glare, and other lighting effects over which neither security
operators nor technology have control. But since thermal cameras
Sarix TI: The Premier Thermal Imaging
Camera System
Sarix™ TI is the first thermal camera specifically designed to be an integrated
part of any end-to-end video security solution. Completely operable with both
Pelco and third-party video management and recording systems, Sarix TI is
quite simply, the evolution of thermal imaging. Available in both IP, analog, fixed,
and pan/tilt models, Sarix TI is as easy to install and use as any traditional
dome camera. Bringing an all-digital design with advanced thermal imaging
capabilities to mainstream video security applications, the result is an affordable
camera system that delivers high-quality video, as well as the power and
flexibility that only comes with thermal imaging technology.
> Non-military thermal camera
> Sun-safe amorphous silicon sensor
> Plug and play with the industry’s most common recording and video
management systems
> Fully integrated sensor, camera, enclosure, and pan/tilt system
> Fixed and pan/tilt models integration into any IP or analog system
> Embedded analytics
> Full and reduced frame rate options
> Multiple resolution options, up to 640x480
> Three-year warranty
capture an object’s thermal emission, it ignores common light
conditions (whether too little or too much), which challenge traditional
video analytics. The high-contrast image enables the predictable use
of analytics with extremely low false-alarm rates at all hours of the
day.
Thermal cameras, especially those with built-in, integrated analytics,
enhance the flexibility and performance of any security system. The
ability of thermal imaging to immediately detect threats — typically
before even the human observer — coupled with the automatic
notification of suspicious activity, makes you more prepared than
ever to keep their property secure.
A popular example of such a deployment is virtual fencing and
automated perimeter security, taking advantage of “trip wire” and
other behavioral analytics. A thermal camera looking down a fence
line with a virtual trip wire, people-detection analytic employed, will
give a very accurate alarm if someone crosses the fence line over
a long distance, day or night, under any lighting conditions. This
“thermal fence” solution is much more accurate and cost effective
than existing visible camera solutions, traditional deployments of
microwave detectors, and even existing motion/perimeter proximity
sensors.
“The ability to deploy thermal with
analytics in such a cost-effective
fashion opens up many new
applications for this technology,” Dorn said.
“It’s exciting to bring technology that was once limited to high-end
military applications to mainstream video security.” PP
| 11
Flagship Charity
Pelco by Schneider Electric Selects
MWIA-9HXH33
Mission 500 as Flagship Charity
12 |
The security industry in general, and Pelco™ by
Schneider Electric™ in particular, has a long history
of protecting and saving lives, as well as a list of
heroic achievements for the communities in which
we live. For us, community partnership and civic
engagement have always been a driving force
of our culture. From our September 11 Memorial
and annual observance to Toys for Tots, Special
Education Kids Day, scholarship programs and
more, Pelco is committed to using our global
footprint to help the lives of others.
And now, we are proud to announce that Mission 500, a nonprofit
organization in partnership with World Vision, is our new flagship
charity. Dedicated to helping children and communities in crisis,
in just the last six years alone, the security industry has donated
more than $1 million in cash and in-kind contributions to meet
the vital needs of some of the most disadvantaged children in the
world. And recently, the organization reached its namesake goal
through the sponsorship of 500 children.
Experience: Kisongo Trek — a multimedia journey into the heart
of an African village. The 1,000-square-foot interactive exhibit
recreates the experience of a donor or child sponsor who heads
to Africa to see how their contribution is creating real and lasting
change for children and families in need. During the visit, Pelco
employees and visitors worked together to build over 1,000 refill
kits, which included much-needed school supplies for local-area
children.
Mission 500 continues to strengthen its position in the security
industry as the “charity of choice,” while significantly increasing
the number of sponsored children. As part of this plan, Mission
500 created advisory and executive boards composed of
strong teams of security industry leaders. They include two
representatives from Pelco: Herve Fages, senior vice president,
Video Line of Business, serves on the Advisory Board, and
Jenna Wardle, director, Regional Marketing, North America
Sales, serves on the Executive Board Marketing Committee.
“We are honored to work with an organization like World Vision
and support Mission 500 in hosting the Kisongo Experience,
which gives our employees and community the opportunity to
see how organizations like this are helping families in need,”
Fages said.
“Throughout the year, Pelco looks for opportunities to
incorporate Mission 500 into both internal and external events
to raise awareness and funds for this important charity,” said
Wardle. “We have brought the Kisongo Trek experience to our
headquarters and have participated in a number of activities
so that our employees, customers, and the industry in general
understand the great work that World Vision and Mission 500
do day in, day out.”
Here are Some of the Ways Pelco Works With
Mission 500
Kisongo Trek
Last fall, Pelco hosted the “Kisongo Experience” at our Clovis,
Calif. campus. The World Vision Kisongo Experience is housed
inside a high-tech expandable semi-truck, which virtually
“transports” visitors to Tanzania. More than 30,000 visitors have
already been through the free, family-friendly, new World Vision
World-Wide Sales Meeting
Support for Mission 500 has also become integrated into Pelco
events. In January, during our annual World Wide Sales Meeting,
teams from around the globe kicked off the year by building 500
backpacks full of supplies for Mission 500 sponsor children.
ISC West
Mission 500 had a large footprint at ISC West. In the Pelco
booth itself, through a simple spin of the wheel, customers were
able to win a donation of food, money, and farm animals to
impoverished villages.
Be A Part of Mission 500
By supporting Mission 500, you can join the legions of security
professionals who are donating their time and resources to help
improve the lives of children around the world. Just $35 a month
provides food, education, and healthcare services to a child in
need. A small investment in our collective future. Together with
Mission 500 we can make a difference. Find out how you can
help by emailing at pr@mission500.org, or by calling George
Fletcher directly at 305-321-3193.
| 13
PRODUCT OVERVIEW: MULTISIGHT
MultiSight Video Service
MWIA-9HSJ3G
Now You Can Be Everywhere at Once
14 |
Without efficient tools for answering such questions, many must
go unanswered.
Until now.
Introducing MultiSight™ Video Service
MultiSight is a game-changing video service designed specifically
for multi-site retailers, convenience stores, and restaurants.
“We began development with months of customer research, and
found that many retailers were attempting to use their security
systems to perform ‘operational’ functions within their businesses,”
says Greg Millar, chief technology officer and senior vice president
of Schneider Electric’s Video Line of Business. “We decided to
include those functions in MultiSight from the beginning, building
a video service tailored to the unmet needs of retailers.”
You’re running a retail business, with multiple
stores spread across hundreds of miles and a
number of states. You have a security system with
cameras, and alarms, and motion sensors. But
what about the actual operation of your business?
In a company with hundreds or even thousands of
locations, how do you monitor customer service and
employee performance day-in and day-out?
Even with a well-executed store auditing program, you and your
managers simply cannot be everywhere, all the time. And, as a
result, things may be happening that shouldn’t be:
• Did all of your stores open on time? Did any close early?
• Are your employees preparing food correctly and safely,
greeting customers promptly, and keeping the store clean
and organized?
• Is marketing material displayed correctly, or not at all?
• Which locations are extra busy? And which ones aren’t busy,
and why?
• Are managers following proper cash-handling procedures?
• What was the source of the inventory shortage in this location?
Operational questions like these are almost impossible to
answer using the tools currently available to multi-site managers.
Other questions can be answered, but only by investing significant
time, effort, and maybe even a trip to the store to locate and
retrieve the video.
MultiSight is a complete solution — the high-definition cameras,
gateway, apps, and cloud-based services are designed to
work together and are all included in the price of the service.
And the service is completely optimized for mobile viewing.
Imagine being able to see directly into any store, any time,
from anywhere — your office, at an airport, or stopping to
get your morning coffee. Imagine having instant access
to what’s going on right now, and what went on last night
during a busy shift, just with the swipe of a finger.
This is the vision of MultiSight.
MultiSight Video Service: Everything’s Included, No Upfront Costs
Up to 12 HD (720p), ultra-low power PoE cameras. Discreet design allows for a variety of installation options.
• Sealed, fanless and wall-mountable Gateway featuring continuous recording for 15 days, extended recording up to 30 days, and one year of cloud storage.
• Installation, configuration, and maintenance
• Mobile App for any iOS Device
• System health monitoring
Installation and Services
Software and Updates
Equipment
| 15
PRODUCT OVERVIEW: MULTISIGHT
Designed with the Business in Mind
Be Everywhere at Once
MultiSight addresses the particular requirements of
retail and restaurant environments and end users:
MultiSight’s cloud-based architecture offers
features you won’t see anywhere else:
All inclusive – Everything is included: from highdefinition cameras to mobile apps (see sidebar). This
simplifies purchasing and system management.
OpEx model – No huge capital investment
up front, just a low monthly fee.
Grows with your business – Add more stores
and users easily as your business expands.
Unlimited users – Add as many users as you like, even
people who haven’t historically had regular access to video:
marketing, human resources. The more users you add, the
more value you will see from the system. And user management
is easy through our Web-based administration tool.
Easy to use – Designed for mobile access from the outset,
MultiSight delivers high-quality video through an intuitive, userfriendly interface. Training time is minimized — which is key, in the
high turnover environment of retail and quick-service restaurants.
Even better, this is a system managers actually want to use.
Views – Check on the same view (i.e., front
door, back office) across all of your locations, for super-fast operational spot checks.
Shifts – To facilitate quick reviews of
periods, create shifts — predefined time
ranges (i.e., opening, lunch rush) to save
you the trouble of entering the start and
end times each time you review.
Easy to share video – We make it easy to create clips and
share them, both within your organization and with outside
agencies (i.e., insurance, law enforcement). Use the mobile
app to quickly mark a clip, then send an email with a link to
the video. All shared video is retained in the cloud for a year.
IT-friendly – MultiSight requires no special network
configuration. And the video is designed to stream without
slowing down or disrupting network traffic — crucial
for keeping business-critical transactions flowing.
No worries about downtime – MultiSight’s support
team monitors your system’s health, as part of your
monthly service. When an incident occurs you can
rest easy knowing that the video will be available.
Low-energy – In retail, every penny counts. Our
cameras and gateway require about 25 percent
of the energy of a typical security system.
16 |
Library – Clips are saved to your cloudbased library, at full 720p resolution,
and retained for a full year.
MultiSight is all of this — And a whole lot more. Visit
www.multisight.com and check out the Spotchecker overview
video, detailed FAQs, Security White Paper, Technical Documentation, and more. And be sure to foll
ow @MultiSight
and @pelcovideo on Twitter for the latest news updates.
THE BUZZ
Customer Letters
Hands-Down Best Training
I want to take this opportunity and thank you all for a
magnificent training at Pelco. Now I understand why
Pelco is the TOP and BEST camera manufacturer in
the world. I appreciate the time you all spent training
and showing us the hard work and process it takes to
make a great quality product. I could honestly say this
was hands-down the best training and understanding
I have ever received from a manufacturer. I’m going
to invest all my resources and power to make sure all
my customers understand the great products Pelco
offers. I am very proud to say I sell Pelco products
after this visit.
Total Product Support
MWIA-9HRK7G
Thank you very much for sending Garth Hubbard to
us! He checked many things that no one else had
previously checked, and he figured out the issues. I’m
extremely grateful for your assistance. Replacing those
competitor boxes with actual Pelco equipment will go a
long way to making the customer happy. I am very glad
that we have you, Andrew Strong and Garth, now to
contact should we have questions in the future. I would
also like to get my guys into a more advanced training
class if you have something available for contractors.
I don’t like to install equipment that we cannot fully
support or where we have to “wing it” every time there
is an issue. Let me know. Again, THANK YOU, THANK
YOU, THANK YOU for your help!!
Problems Solved
I would like to express my appreciation for the hard
work and diligence shown by members of your staff,
especially Jose Perez. In the beginning of April we
purchased 10 of Pelco’s new IMP cameras; after
installation we began having issues. Opening a service
request and receiving immediate technical support
from your staff really helped avoid having to remove
those cameras until a solution could be found. Not
satisfied with a simple software patch, Jose and
two other members of Pelco ventured to the great
Northwest to verify the problem was corrected. During
their visit they witnessed first-hand other problems
we were encountering. Satisfied they understood
our issues, Jose and team returned to Clovis with
data necessary to correct the new issues. Their
relentlessness to resolve these issues has renewed
my faith in Pelco customer service. Please extend my
appreciation to Jose and all your product support staff.
Continued on page 51
| 17
PRODUCT OVERVIEW: ETHERNET OVER COAX
Connect With Powerful
Ethernet Over Coax Solution
The Pelco™ by Schneider Electric EthernetConnect™ Ethernet over coax (EoC) solution allows
customers to use existing coax or UTP/Cat5 infrastructure for IP data runs of up to 5,000 feet —
with PoE+ power injection or pass-through PoE over both medias. Having the ability to connect
directly to a PoE+ source power, these devices can also effectively become PoE midspans, saving
critical space in racks and other mountings, which can be critical for video installations.
Leveraging Existing Infrastructure
The EthernetConnect system has two primary uses. First
is to be able to leverage existing infrastructure for a retrofit.
This is important when an installer can’t remove an existing
system and can’t install new cabling. EthernetConnectvc
makes it easy to place media converters on either end and
utilize the existing coaxial analog system for IP video.
Extending Your Total Reach
The second primary use has to do with extending the IP
signal past the Cat5, 100-meter limitation, and still be able
to provide power up to the media. The EthernetConnect
system allows all of this to happen in a cost-effective manner.
And because fiber cannot pass power, many installers are
replacing fiber with Cat5 extension in new installations.
Guaranteed Video Security Performance
MWIA-9HRKA7
By providing an entire mix of transmission solutions, we can test,
certify, and guarantee compatibility across all platforms, and we
can make sure the systems are robust enough for 24/7 video
use. Beyond that, since we control the technologies within our
transmission strategy, we can integrate these technologies closer
and closer to the camera system. And in some cases, include
it in the camera — once again adding to the confidence level
that our systems are tested and guaranteed to interoperate.
18 |
The EthernetConnect Series supports up to 16 channels of
10/100 Mbps Ethernet with PoE+ power injection or pass
through PoE over coax or twisted pair cable (Cat5 or above).
Having the ability to connect directly to a PoE+ source (midspan
or switch) and to generate PoE+ power with a 48-volt input at
either the master or remote end, the EthernetConnect Series
provides ultimate flexibility for extending powered or nonpowered IP cameras over long-distance copper wire types.
Pelco transmission systems are engineered and tested to
support all of the necessary media protocols for video security
transmission compatibility and operation, and the technologies
are applied with compatibility in mind. Our power systems
meet the appropriate range of power requirements for video
systems, and we have cross-tested all our systems with each
other, assuring optimum performance for all systems. This not
only makes our systems easy to quote, easy to install, and very
EthernetConnect Over Coax/UTP
Media Converters Overview:
• High performance solutions to transmit IP video, data, and
power over coax or UTP
• Tested compatibility with all Pelco products
• Supports PoE and PoE+ cameras (PD devices)
• Coax and UTP compatible
• Eliminates the need for new cabling in existing installations
• Support for transmission distances of up to 5,000 feet
• Automatically sets fastest possible data rate versus cable
quality and transmission distance
User-configurable master/remote, forward error
correction, asymmetrical/ symmetrical data,
and long-reach/short-reach selection
reliable to use, but also adds an assurance of performance.
| 19
PRODUCT OVERVIEW: ETHERNET OVER COAX
Ethernet Over Copper With Pass-Through
PoE to 15 Watts — EC-1500C/U Series
EC-1500C/U Series Ethernet
over Copper Extenders are
ideally suited for applications
where the existing coaxial
cable needs to be leveraged
for transmission of IP signals
up to 5,000 feet. For UTP
applications, the EC-1500U
Series is an effective Cat5/
Cat5e/Cat6 UTP extender
device beyond the 100 m
(328 ft) limit of traditional
Ethernet. In addition, for system
configurations that have a single
cable connected to the camera,
the EC-1500C/U Series can
pass through PoE (up to 15
W) to the camera. Designed
to be a cost-effective, generaluse product, the EC-1500C/U
Series provides maximum
flexibility in these applications
without any programming.
Features:
For system configurations that
have a single cable connected
to the camera, the EC-3000C/U
Series can pass through PoE
(up to 30 W) to the camera or
the EC-3000C/U Series can
become a true PoE+ device and
source PoE+ to the powered
device. This eliminates the need
for midspans or PoE-enabled
Ethernet switches to provide
a fully 802.3 at compatible
application. Designed to be a
cost-effective, advanced-use
product, the EC-3000C/U
Series provides maximum
flexibility in these applications
without any programming. The
EC-3000C Series is ideally
suited for applications where
the existing coaxial cable needs
to be leveraged for transmission
of IP signals up to 5,000 feet.
For UTP applications, the EC
3000U Series is an effective
Cat5/Cat5e/Cat6 UTP extender
device beyond the 100 m (328
feet) limit of traditional Ethernet.
•
•
• Choose from 1, 4, 8, or 16 ports with pass-through
PoE to 15 watts, local or remote
• Choose from 1, 4, 8, or 16 ports with true PoE+ to 30
watts, local or remote
• Transmits individual ethernet data channels with
pass-through power over Ethernet (PoE) over coaxial
cable or standard Cat5/Cat5e/Cat6 UTP Cable
• Transmits individual Ethernet data channels with
power over Ethernet Plus (PoE+) power injection and
pass-through PoE+ over coaxial cable or standard
Cat5/Cat5e/Cat6 UTP cable
• Extends Ethernet up to 1,524 m (5,000 ft) at 10 Mbps
or 610 m (2,000 ft) at 100 Mbps over coaxial cable
• Extends Ethernet up to 914 m (3,000 ft) at 10 Mbps or
610 m (2,000 feet) at 100 Mbps over Cat5/Cat5e/Cat6
UTP cable
• Extended temperature operation from –40° to 167°F
(–40° to +75°C)
20 |
Ethernet Over Copper Extenders With True
PoE+ to 30 Watts — EC-3000C/U Series
• Extends Ethernet up to 1,524 m (5,000 ft) at 10 Mbps
or 610 m (2,000 ft) at 100 Mbps over coaxial cable
• Extends Ethernet up to 914 m (3,000 ft) at 10 Mbps or
610 m (2,000 ft) at 100 Mbps over Cat5/Cat5e/Cat6
UTP cable
• Extended Temperature Operation from –40° to 167°F
(–40° to 75°C)
4 Port, Self-Managed, POE+ Switch With Extended
Copper Uplink — EC-4BY1SWC/U Series
The EC-4BY1SWC/U Series is
an Ethernet switch with uplink
management functionality that
operates on Ethernet over
copper (EoC) extensions. It
provides four ports operating at
10/100 Mbps and is designed
to combine these four electrical
ports into a single electrical
extended port that forwards
the data to the next network
device. The switch does not
require programming prior to
use. The EthernetConnect™
EC-4BY1SWC/U Series has
two models that provide
different front panel connectors;
the C model for coaxial
applications and the U model
for UTP applications.
•
•
•
•
•
•
Power Supplies, Rack Chassis With Internal Power
Supply — EthernetConnect and Fiber Accessories
The rack chassis with internal
power supply and the 9 VDC,
12 VDC, and 48 VDC power
supplies are accessories that
support the IP/Analog fiber and
EthernetConnect™ products.
These accessories provide a
range of options to provide
power to fiber applications,
power over copper (PoC)
applications, and power over
Ethernet (PoE) applications.
The 14-slot rack chassis
allows for module installation
in a rack. The chassis provides
power directly to the modules
from the internal power
supply and provides current
limiting at each slot for shortcircuit protection; no external
power supply is required
(except if sourcing PoE). PP
•
•
•
•
•
• 4-port, self-managed, PoE+ switch with extended
copper uplink
• Rack chassis with internal 9 VDC, 6.5 A power supply,
14 slot
• 10/100 Mbps Ethernet
• 9 VDC, 2 A, power supply provides power to stand
alone units
• Extends Ethernet up to 914 m (3,000 feet) at 10 Mbps
or 610 m (2,000 feet) at 100 Mbps over Cat5/Cat5e/
Cat6 UTP cable
• Transmits four individual ethernet data channels
over coaxial cable or standard CAT5/CAT5E/CAT6
UTP cable
• Extends Ethernet up to 1,524 m (5,000 feet) at 10 Mbps or 610 m (2,000 feet) at 100 Mbps over coaxial cable
• 12 VDC, 3 A, power supply provides power to stand
alone units
• 48 VDC, 1.36 A, power supply provides PoE power to
stand-alone units
• 48 VDC, 5 A, power supply, DIN Rail Mount, Ideally
Suited for Power Over Ethernet (PoE) Applications
• 48 VDC, 10 A, power supply, DIN rail mount, ideally
suited for Power over Ethernet (PoE) applications
• Optionally can supply PoE+ power to all four camera ports
| 21
CASE STUDY
Pelco IP Cameras
IMPROVE SECURITY AND EFFICIENCY AT
BRAZILIAN CUSTOMS PROCESSING FIRM
22 |
The Port of Pecém is one of two large ports in the state of Ceará, in northeast Brazil. Its position on
the Atlantic coast made it the ideal location for Brazil’s first Export Processing Zone, which opened
in 2012 and is now protected by a comprehensive security solution that includes hundreds of Sarix™ IX
Series and Spectra™ IV IP cameras from Pelco™ by Schneider Electric™.
The Export Processing Zone of Pecém (ZPE Pecém) is a free-trade area where companies focused on the production of goods to be
exported can benefit from government incentives. The area sees a tremendous amount of vehicle and cargo traffic, which must be
inspected at the customs clearance area before it is allowed entry.
With so much cargo coming in and out, there were both processing and security challenges. Additionally, theft had become a major
concern, since no comprehensive security system was in place.
The Solution
The Results
The management division of the Export Processing Zone of
Pecém SA (ZPE Ceará) sought a solution that would reduce
processing times and make it easy to track trucks in and
out of checkpoints, as well as provide a bird’s eye view of all
secure areas.
ZPE Ceará realized improved efficiency and reduced processing
times with its comprehensive video surveillance solution. Video
analytics and weight scale integration have helped reduce the time
it takes for a truck to pass through a checkpoint from 7.4 minutes
to three minutes.
ZPE Ceará worked with Intelligent Security Systems (ISS),
a leading video management and video-analytic software
company with a history of success with seaports and customs
operations. ISS provided ZPE Ceará with a comprehensive videomanagement and video-analytic system that meets the security
requirements of the Brazilian government.
“We are already seeing a seismic improvement in both processing
times and overall security,” said Marcelo Costa Caldas, technical
director of ZPE Ceará. “We have license plate and container
recognition on every gate. This allows us to reduce the staff
needed at the gates, minimize mistakes, and increase the
throughput of our operations.”
“THE PELCO CAMERAS, TRUE TO THEIR REPUTATION, ARE PROVING
TO BE QUITE RESISTANT TO THE SALT AIR OF THE PORT. THIS IS
EXTREMELY IMPORTANT IN AN ENVIRONMENT LIKE OURS — CLOSE
TO THE OCEAN WITH VERY HIGH CORROSION.”
LPR and container-recognition
analytics allow Caldas and his
team to know what trucks are
coming in and when, all the
identifying information about their
cargo, who the driver is, and how
long it takes them to get to their
destination.
– Marcelo Costa Caldas, technical director of ZPE Ceará
Speed Sistemas of Brazil handled the integration of the videomanagement solution and Pelco cameras with several third-party
systems, including Brazil Customs management system, access
control, Southwest Microwave perimeter control, fire, audio, the
Public Safety Department system, and I/O Advantech.
The deployment involved six servers (fully redundant and
virtualized), 200 Pelco IP cameras, 264 third-party cameras,
Web access, 34 channels of license plate recognition (LPR), 36
channels of container recognition (18 side/18 top), and LPR and
container cameras with infrared illuminators. All information is sent
to the Port Authority management system and is readily available
to Brazilian Customs authorities.
Caldas said they can now
monitor the entire perimeter
from their control room and act
instantly if a threat is detected.
Additionally, they now have high-quality video evidence for all
cases that is easy to export and send to long-term archives.
“Both employees and outsiders are now aware of the system we
have in place, which is already having a deterrent effect in relation
to theft,” Caldas said.
Pelco Sarix and Spectra cameras were selected based on their
reliability, image quality, and ability to withstand the corrosive
elements of salt air.
“The Pelco cameras, true to their reputation, are proving to be
quite resistant to the salt air of the port,” Caldas said. “This is
extremely important in an environment like ours — close to the
ocean with very high corrosion.”
ZPE Ceará already plans to expand its system throughout 2014 to
accommodate two new gates, and it’s preparing for 450% growth
in the next five years.
| 23
PELCO PARTNERSHIP
Partner Advantage
Since its launch in 2011, the Pelco Partner Advantage program continues
to reward valued customers and to help them realize greater revenue
growth. Along the way, the program itself has grown, too.
Designed to help loyal customers succeed
and grow, the Partner Advantage program
provides members access to a number
of discount programs, specialized
training, and annual rewards.
designated employees. As members grow
their business with Pelco™ by Schneider
Electric™, they can ascend through the tiers
— Registered, Silver, Gold, and Platinum —
and enjoy greater benefits at each tier.
All Partner Advantage members, regardless
of their level in the program, are eligible to
participate in competitive discounts and
take advantage of complimentary training for
“Success begets success,” said Tonie DiGiulio,
North American sales program manager,
“and we love to see our members grow their
business by utilizing the tools and benefits
available to them in the Partner
Advantage program.”
“One of the most enticing
rewards for Partner Advantage
members is the opportunity
to earn rebate rewards, based
on their sales growth with
Pelco,” DiGiulio said, “and
we are pleased that through
members’ growth in 2013,
we will be distributing $1.3
million in rebates to qualifying
Partner Advantage members.”
MWIA-9HSJHQ
As members qualify to
move to a higher tier in the
program based on their sales
growth, they can qualify for
even greater benefits. The
incentives continue to drive
customer loyalty. “We are now
approaching 1,100 member
companies, with nearly 40 of
these at the Platinum level,"
DiGiulio said. "We look forward
to working with members at
all levels to help them drive
their businesses forward.”
24 |
“
One of the most enticing rewards for Partner Advantage
members is the opportunity to earn rebate rewards,
based on their sales growth with Pelco.
”
The Higher You Go, the Bigger the Benefits
Platinum partners are rewarded with the highest level of
benefits. Start differentiating yourself today with these added
benefits:
> Bigger discounts on extended warranties
> Larger discounts on Expert Services
> Complimentary training for your entire organization (some exceptions apply)
> Bigger discounts on Pelco demo equipment
> Advanced notice of Pelco product news and updates
> Have a voice in Pelco product development
> Other special discounts and promotions
Aspire to become a Platinum level partner.
Visit pelco.com/partneradvantage to sign up today
and start taking advantage of the many rewards
available. The sooner you join the Partner Advantage
program, the sooner you can take advantage of
all the exclusive members-only benefits. PP
| 25
26 |
Pelco Press Summer 2014 er
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150+ Strong the Largest
Support Organization in the Industry …
Focused Solely on Our Customers.
WHO ARE WE?
Pelco Customer Support is a global team of more
than 150 highly-trained professionals, empowered
to provide an unprecedented, never-before-seen
level of customer service and support to each
and every one of our customers. With years of
experience, industryleading training, certifications,
and — most importantly — an innate drive to
support our customers, it is not merely a business
practice, but part of our culture.
WHO DO WE SUPPORT?
> Systems integrators
> Distributors
> Resellers
> Architects and engineers
> End users
> … ANY security professional with a question
When you need sales and/or technical support, we
want to hear from you. We’ve even been known to
help troubleshoot competitive equipment failures
when their support couldn’t come through.
“Our mission could not be more clear: Do whatever
is required to take care of the customer every time
- period. With this as our guiding principle, when our
customers succeed, we suceed.”
— John Roman, vice president Global Video Product Support
| 27
WHY?
Customer support is an intrinsic part of our
products, as integral to the customer experience
as a lens to a camera or software to VMS. You
cannot separate the two and we have never tried.
When you trust us with your purchase, we honor
that with a commitment — one that we will
never break.
WHEN?
What hours do you work? Do you work overtime?
In different time zones? Of course you do. And so
do we.
Customer support is available 24/7 in any
number of ways, including phone, email, online
chat, and even social media platforms. And our
technical assistance program guarantees live,
real-time support day or night.
HOW CAN WE HELP YOU?
>
>
>
>
>
>
>
>
>
>
>
>
>
>
28 |
General product and technical support
Network design and validation
Professional and expert support
Troubleshooting
Resource coordination
Performance recommendations
Site audits
Technical point of contact
Upgrade recommendations
Knowledge base support
Online community
Product availability
Shipping assistance
PO receipt and processing
Strong
COMMUNITY
VALIDATION
ARCHITECTS AND ENGINEERS
PHONE SUPPORT
GLOBAL SUPPORT
DISTRIBUTORS
7 DAYS A WEEK
LIVE SUPPORT
DEDICATED
24 HOURS A DAY
IT
TECHSUPPORT@PELCO.COM
PROACTIVE
SYSTEM INTEGRATOR EMPOWERED TRAINING
EMAIL SUPPORT
DIGITAL SENTRY
ESCALATION ENGINEERING
ONLINE TOOLS
800-292-1981
MCP
TWITTER
VALUED RELATIONSHIPS
TECHNICAL ASSISTANCE
PELCO VIDEO
FACEBOOK
DX SERIES TECHNICAL ACCOUNT MANAGMENT
CCENT ORDER PROCESSING
RESOURCE COORDINATION ENDURA PROGRAM
SERVICE AND REPAIR END USERS VMWARE
RESOURCE DEPLOYMENTS
MCSE
CCNA
CERTIFICATION
FAQS
CHAT
CCNP
SITE AUDITS
PROJECT MANAGEMENT
EXPERT SERVICES
A SIMPLE CHALLENGE
Call us. Email us. Contact us via chat or social media
and experience unprecedented customer support.
Timely. Knowledgeable. Cradle to grave.
Every customer. Every time. No exceptions.
| 29
PELCO GLOBAL TRAINING INSTITUTE
Help Customers
Succeed in IP Video
MWIA-9HSJLW
As a key part of being
an IP-driven and customerfocused company,
Pelco™ by Schneider Electric™
offers the video security
industry’s broadest array of
course offerings and training
locations through the Pelco
Global Training Institute
(PGTI). To make sure our
customers are at the cutting
edge of technology, the
PGTI team is continuously
updating course content. “It’s
not just to keep up with new
Pelco products,” said Barbara
Morgan, global training
director for the Buildings
Business of Schneider Electric, “it’s so that our people
and our customers can keep current with the latest
technological advancements in our industry.”
30 |
“Our integrator and installer customers, as well as Pelco endusers, have plenty of options to gain basic IP knowledge
and certifications. PGTI, however, continues to fill a very
specific niche need in our industry, by developing and
delivering integrated courses that cover both IP technology
and deep knowledge of video security systems,” Morgan
said. PGTI continues this commitment with several new and
updated IP video courses. “These courses will be of great
benefit not only to traditional security installers who are still
building their IT skillsets, but also for the great number of
traditional IT integrators who are facing the challenges of
deploying IP video security on their networks,” she said.
Let’s take a look
at new IP course
offerings:
IP Video Surveillance
Systems: Technology,
Design, and
Troubleshooting
PGTI has recently updated
this popular and informative
course. In an industry rapidly
deploying new technologies,
basic principles still guide
the successful deployment
of surveillance systems.
Attendees will learn to design
and troubleshoot basic IP
and hybrid video surveillance
systems by selecting the
correct camera for a given
set of viewing circumstances,
calculating field of view and
resolution, determining proper
cable types and distances
for copper and fiber runs,
and estimating storage
requirements for network
and attached storage arrays.
Tools and techniques will be
introduced for troubleshooting
and ensuring compliance in IP
and analog systems.
(Course ID: 0427)
Sarix IP Camera Expert
™
PGTI is pleased to introduce
this new course offering. This
lab-intensive instructor-led
course introduces techniques
and tools for troubleshooting
Pelco Sarix IP cameras that
are also relevant in most
manufacturers’ IP cameras.
Students will learn fundamental
IP camera concepts,
Sarix software services
and information-gathering
methods. Students will perform
diagnostic tasks with Pelco Device Utility, Endura Utilities, and Wireshark.
(Course ID: 1286)
For those who want
to go deeper, PGTI
offers a four-course
network training track,
ideal for IP video
system designers and
integrators:
Introduction to Networks
This eLearning course includes
the functions of networks,
network terminology, and
introduces basic concepts
related to network video traffic.
The course introduces IT
industry network standards, IP
addressing, routing protocols,
and bandwidth considerations.
Prerequisite: This course is
recommended for students
without entry-level IP
knowledge. (Course ID: 0356)
Network Fundamentals for
Video Security I
This course explores the
foundations of networking.
Key topics include network
protocols, topologies, and how
devices are configured to work
on the network. Hands-on
labs include: how data flows
through the network, basic
IP addressing, and tools for
troubleshooting. This course
is intended for those who are
new to networking.
(Course ID:0371)
Network Fundamentals for
Video Security II
Switch Configuration and
Operation
This course provides detailed
instruction of networking
technologies as they are
applied to video security
systems. Course topics include
Ethernet signaling standards,
advanced IP addressing, and
routing of multicast traffic.
Lab topics include: testing
of virtual local area networks
(VLANs) in a multi-switch
environment, layer 3 network
addressing, IP configuration,
and routing unicast and
multicast video transmissions.
(Course ID: 0370)
This course provides an
intensive hands-on introduction
to the configuration and
operation of Cisco and Juniper
switches. Students will perform
command-line configuration
of Layer 2 switches and
analyze the results of those
configurations. Course topics
include IOS commands
and functions, advanced IP
addressing, switch-based
network design concepts
and standards. Lab topics
include: switch configuration
and operation, administration
of port security, implementing
VLANs in a multi-switch
environment, trunking, IP
configuration, ether-channel,
link aggregation, configuring
IGMP snooping, and the
Spanning Tree protocol.
(Course ID: 0372) PP
Did you know how much is
offered in the Pelco Global
Training Center?
> Browse for training without logging in by viewing the global
training schedules or the training schedules in PDF Format on the
home page of http://training.pelco.com.
> Register for an account to enroll in classes.
> Take eLearning – all free of charge. Simply view course catalog in
the “To Know More” section of the home page.
> Print your own certificates for courses completed by viewing your
transcript and clicking on the name of the course.
> Earn BICSI credits for courses that are eligible in the U.S. Simply
view the training schedules in PDF format to find out which
courses qualify.
To learn more, visit http://training.pelco.com.
| 31
Q&A: NEXT GENERATION OF SARIX CAMERAS
Ask the Expert
The Next Generation of Sarix Cameras
In 2013, Pelco revamped our entire fixed IP camera offering. After the next
generation of Sarix™ cameras were released, Pelco Press sat down with Senior
Product Manager Kevin Saldanha to learn more about this exciting offer. As the
product manager for these cameras, Saldanha explains how the new Sarix cameras
differ from the competition and what they mean for the video security industry.
Q: TELL US ABOUT THE SARIX PRODUCT LAUNCHES
AND AVAILABILITY.
A: The Sarix product launches that we did in 2013 and early 2014 were among the most ambitious
product launches in Pelco’s history, considering that we updated the entire fixed IP camera product
line in about one year. Looking at just the Sarix Enhanced Range and Sarix Professional Range, we
launched 114 different camera models over six months. The last camera to be launched was the Sarix
Enhanced Range box camera, which was released in April 2014. All of the new Sarix cameras are now
released and fully available.
Q: WHAT CAMERAS ARE INCLUDED IN THE NEW SARIX
PRODUCT OFFERING?
A: The Sarix Value Range, our entry-level mini box and micro dome IP network cameras, offers a costeffective solution for video security needs in small- to medium-sized businesses. Known for their unique
award-winning design, the box cameras offer unique mounting flexibility, while the micro domes ship
with quick-snap in-ceiling mounts.
The Sarix Professional Cameras, our mid-range cameras, are highly versatile and available in choice of
many bullet, box, and dome camera models. These cameras have excellent image quality, particularly
when zooming in to fine details, especially in the 5 Mpx cameras. The adaptive IR, available in bullet and
some outdoor dome models, provides impressive detail in low-light situations.
BHEN-9HEP5C
At the high end, we have the Sarix Enhanced Range with SureVision™ 2.0. These cameras are designed
for the most difficult lighting conditions and they are available in a wide range of indoor, environmental,
and vandal dome options, as well as box cameras. These impressive cameras offer WDR and low light
at the same time, all the time; up to two simultaneous 1080p streams at 30fps, while multi-tasking; and
superior reliability to overcome network glitches. They also include a full suite of video analytics behaviors.
32 |
“
We are adding the full suite of Pelco Analytics to Sarix Enhanced cameras bringing the full capabilities
of intelligent video to this range of products.
”
Image Clarity
The Sarix Professional Range cameras provide superb
detail, even as objects approach the camera — not
like competing cameras that allow objects to become
oversaturated and evidentiary detail to be lost.
Q: WHAT IS NEW IN
SUREVISION 2.0 COMPARED
TO PREVIOUS VERSIONS OF
SUREVISION?
A: New SureVision 2.0 technology not
Q: WHAT PRODUCT
ENHANCEMENTS HAVE BEEN
MADE SINCE THE ORIGINAL
RELEASE?
A: The Sarix Enhanced Range will be
Q: WHAT ARE PEOPLE
OUTSIDE OF PELCO
SAYING ABOUT THE SARIX
ENHANCED RANGE?
A: The Sarix Enhanced Range with
only combines wide dynamic range (WDR),
low-light, and anti-bloom capabilities but
now also has 3D noise filtering, smooth
response to illumination changes, and
improved tone mapping to retain color
accuracy and overall image contrast. This
allows Sarix to automatically deliver the
best possible image in the most complex
and changing lighting conditions — bright
areas, shaded areas, and intense light.
ONVIF Profile G compliant this summer
and the Sarix Professional Range will
be ONVIF Profile G compliant this fall.
The ONVIF Profile G specification sets a
standard for storing, searching, retrieving,
and playback of on-board storage in
IP cameras. Also this summer, we are
adding the full suite of Pelco Analytics to
Sarix Enhanced cameras, bringing the full
capabilities of intelligent video to this range
of products.
SureVision 2.0 has gotten very positive
reviews from industry experts. When
comparing Sarix Enhanced Range with
SureVision 2.0 against previous versions
of SureVision and against competitors,
SureVision 2.0 excels at WDR performance
and 3 Mpx/1080p low-light performance.
SS&I commended the Sarix Enhanced
Dome on its “excellent video quality” and its
ability to “easily switch from color to black
and white, providing a very good image in
low-light conditions.”
When set to use CVBR, Sarix Enhanced
had some of the lowest bandwidth
consumption at all light levels, and in
some cases it beat out previous leading
competitors, according to IPVM.
| 33
Q&A: Next Generation of Sarix Cameras
Q: WHAT IS CVBR? IS IT
AVAILABLE IN BOTH SARIX
ENHANCED AND SARIX
PROFESSIONAL RANGES?
A: Yes, Constrained Variable Bit Rate
(CVBR) is available in both Sarix Enhanced
and Sarix Professional Ranges. CVBR can
be thought of as Variable Bit Recording
(VBR) with a cap. CVBR makes accurately
calculating and managing bandwidth
usage and storage requirements more
predictable, while also ensuring lower
bit rates for less complex scenes. Sarix
Enhanced and Professional Range models
default to CVBR to optimize bandwidth
utilization and storage efficiency. Our
current implementation of CVBR in Sarix
Pro and Enhanced, offers much greater
variability in adjusting bandwidth as a
function of scene complexity, compared to
CVBR in the previous generation of Sarix
cameras. Now, when scene complexity
is lower, bit rates are much lower – using
less bandwidth and less storage. Sarix
Enhanced also supports VBR, and users
can select this if they desire.
Q: HAVE YOU HAD ANY
INDUSTRY FEEDBACK ON
THE SARIX PROFESSIONAL
RANGE YET?
A: The Sarix Professional Range
cameras are currently being reviewed
by industry experts. We have not gotten
their feedback yet. However, there are a
couple of areas where we know that these
cameras differentiate themselves. First, the
Sarix Professional Range cameras have
exceptional image clarity when you zoom
in, especially in the 5 Mpx cameras. These
fine details provide better information for
making decisions in security situations.
Secondly, the adaptive IR feature in
the Sarix Professional Range cameras
provides superb detail, even as objects
approach the camera. Many competing
cameras struggle with using IR as a source
of illumination since it is easy for objects
to become oversaturated and evidentiary
detail to be lost as objects come closer to
the camera.
The wide range of Sarix Professional
products at very competitive price
points is rapidly gaining market attention
and traction.
Learn more! Visit pelco.com to
learn more about Sarix cameras.
34 |
Q: WHAT IS HAPPENING TO
THE OLDER SARIX CAMERA
MODELS?
A: All Sarix IX, ID, IE, IM Series cameras
will stop shipping as of this summer. This
includes all product options, Extended
Platform versions and Image-Pak
products based on these legacy Sarix
models. There are a few exceptions;
the IXE20DN, IDE20DN, IEE20DN and
IXE10LW will continue to be available
until Dec. 31, 2014. All of these cameras
will be supported through the full
length of their warranty. Talk to your
local sales representative for details.
Q: IS THERE ANYTHING ELSE
YOU WANT OUR READERS
TO KNOW ABOUT THE SARIX
CAMERAS?
A: The differentiation we offer extends
beyond the depth and breadth of our
compelling IP camera offerings. When you
choose Pelco, you enjoy our unparalleled
commitment to customer support. As the
hands-down leader in innovative customer
service, Pelco continues to deliver an
expanding array of accessories, services,
tools, and programs — all designed to help
you manage your business more effectively.
Evolution
360
MWIA-9HSH95
Total Situational Awareness
Technology that captures a 360-degree image is unique.
Technology that enables a user to retrospectively track an
incident back in time is even more unique. This combination
provides customers with total situational awareness.
| 35
PRODUCT OVERVIEW: 360º CAMERA
In applications that only have traditional cameras, several narrow
field of view (NFOV) cameras and pan-tilt-zoom (PTZ) cameras
need to be sprinkled throughout the scene, which requires much
higher infrastructure and installation costs because of the number
of cameras required. Furthermore, standard PTZ cameras are
positioned only to cover key areas (such as doors, passages,
sitting areas, counters, etc.) and will only record where the PTZ
is pointing — always leaving a number of blind spots and an
inconclusive evidence trial.
Even though a PTZ can be programmed to respond to an event
trigger, it will arrive at and show video after the event has taken
place. Wouldn’t it be nice to see what happened before the alarm?
One solution is to combine the Evolution™ 360-degree camera
with your NFOV camera and PTZ cameras. When the Evolution
360-degree camera is mounted onto walls it creates a floor-to
ceiling bubble effect around the area of interest. Any event or
activity, taking place within this bubble, is visible to the camera,
which provides total situational awareness. This “blanket of eyes”
may be replicated by using a number of NFOV cameras and
stitching the video together, but the use of multiple cameras adds
both cost and complexity that a single multi-megapixel 360-degree
camera solves.
clarity, much like a virtual PTZ experience. Contrast this with a
NFOV camera or with a motorized PTZ that only records the spot
where the camera is pointing.
Limitless Possibilities
There really are no limits on how the Evolution 360, coupled with
the best dewarping technology and integrated into the VMS, can
add value. With retrospective dewarping and analysis, customers
have the best forensic tool available on the market today. That
being said, the following customer examples illustrate where
customers are installing 360-degree technology to provide added
value to their business or operation.
Retail
This first example demonstrates where a retail group,
with more than 10,000 retail franchises, is successfully
utilizing Evolution 360-degree cameras to provide
additional marketing and business intelligence.
Customers are using the technology for two main
reasons: First, for situational awareness because
360-degree technology provides the end user with
coverage that has no blind spots and retrospectively
analyzes a scene with speed and accuracy that no
number of traditional cameras could accomplish.
Retrospective Immersive Experience and Client
Side Dewarping
The most efficacious benefit from a fisheye camera comes when
the end user sees a dewarped client viewer that creates a flat,
two-dimensional image, or images, from the original fisheye. If
this is done on the network video recorder (NVR), it provides an
immersive experience similar to a digital or ‘virtual’ PTZ with one
very important exception — users are able to go back in time and
retrospectively review a scene after an event has happened. This
immersive ability gives users a forensic tool to look for evidence
because the fisheye view is recording the entire scene constantly,
and it can be played back thanks to dewarping software, with
36 |
Secondly, Evolution 360 cameras provide customers
with marketing intelligence. They are no longer limited
to counting people as they come through the front
door. Instead, with a broader 360-degree view, they
can analyze pathways, count people standing in line,
and calculate shopping time. This is all valuable data to anyone
efficiently running a business and trying to maximize ROI. The ability
to put this intelligence into a report that makes sense and is easy
to work with is a major advantage of analytics, and the ability to
place “eyes” over an entire store has led global interest to grow
exponentially over the last 12 months.
Imagine a store owner or manager sitting at home with his tablet
PC in the evening and being able to access not only the live images
from the store, but view any part of the store at any time in the day
by having access to 360-degree images that he can see as though
he was there. It is tomorrow’s technology today.
Gaming
There are many national and state regulations in the gaming
industry, and to become a critical part of the security solution in
a casino requires a thorough understanding of these laws. The
Evolution 360 can be installed across the gaming floor, integrated
right into the video management system (VMS) and can be used
for forensic purposes. It is, as Ted Whiting, surveillance director
at MGM Resorts International, said, “the best forensic tool ever,”
and has become an integral part of the MGM Aria’s surveillance
operations.
As Whiting explains, the cameras replace traditional surveillance
methods used by some casinos, in which hundreds of pan/tilt/
zoom (PTZ) cameras are deployed, all recording to 16-channel
multiplexers in an attempt to maximize coverage of the casino floor.
The 360-degree cameras record at four frames per second. “That
actually works out well. We couple this technology with what I
call choke-point cameras [for entrances, exits, and other areas],”
Whiting said.
“For us, 360-degree cameras exist for one reason — it’s a chase
camera — but chasing someone in the past. The PTZ is a live
chase camera. Someone is walking through the casino; you follow
them with the PTZ,” he said. “But let’s say they stole somebody’s
iPad yesterday. The 360-degree camera allows me to chase them
through the casino back in time. At some point when we’re chasing
them, they walk through a choke-point camera, and then we get a
perfect ID shot of them.” Not only that, the recorded video from the
360-degree camera allows Whiting and his team to track a criminal
back in time, enabling identification. The two cameras work in
tandem to achieve the common goal — identification.
Whiting said that he believes there are many security professionals
who expected that 360-degree cameras would supplant PTZs. But
that’s not how he sees it evolving. “I would never use a 360-degree
camera for live view,” he said. “It’s a forensic, investigative tool.
And that’s the hardest thing for people to understand.”
City Centers
Ever wonder why some intersections have four, six, or even eight
cameras? It’s because traditionally they’ve needed them to see every
angle or perspective. But 360-degree technology can revolutionize
the way cityscapes are surveyed by providing situational awareness
like never before. With dewarping software integrated into the VMS,
users can create as many views, and have as many controllers—
live or retrospective — as they need. In other words, they are not
limited to the four, six, or eight traditional cameras, or to the four
virtual cameras you get from on-board dewarping.
Ideal Camera Placement
To get the best possible situational awareness, mount the
Evolution 360 in an area that is open and away from obstructions.
Outdoors, 360-degree cameras work well when mounted on the
corners of buildings using a parapet mount. When placed on an
external corner of a building, the camera can see around corners.
When mounted on a light post in a parking lot, the field of view
could be upwards of 300 feet in any direction. When mounted
indoors, the ability for a 360-degree camera to show all four
directions of a cross hallway, or three directions of a “T” hallway,
are superb applications.
One alternative purpose for a 360-degree camera is the ability to
provide a panoramic view in a wall-mounted orientation. With a
panoramic view, two 180-degree views are displayed side by side
to show both directions of a street or hallway with just one camera.
Ceiling-mounted fisheye cameras are strategically positioned in
the center of a scene to maximize the video coverage of large
areas. Since the camera sees a complete 360-degree picture,
100 percent visual coverage with no blind spots is obtained and
can provide a conclusive evidence trail.
Pelco™ by Schneider Electric™ is proud to partner with Oncam
Grandeye, one of the pioneers in 360-degree technologies,
and they continue to be the leader in 360-degree dewarping
technology. From regional hubs in the United Kingdom, United
States, Turkey, and the United Arab Emirates, Oncam provides
security and technology solutions to customers in many countries
around the world and is recognized as the global industry leader in
total situational awareness. PP
Visit pelco.com/panoramic to learn how you can benefit from
the broader views of the Evolution 360.
| 37
SPECIAL MODIFICATION REQUESTS (SMR)
More Choices for Customization Via
Special Modification Requests
For years, Pelco™ by Schneider Electric™ has worked tirelessly to meet the needs of customers,
and that includes customers with unique requirements that demand customized solutions.
The Pelco Special Modification Request (SMR) program is designed to meet such needs, by
adapting our industry-leading products to fit unique applications. In turn, the SMR program
allows Pelco dealers and integrators to deliver powerful differentiated solutions to customers.
“
Users can browse
through our most
popular SMRs and get
ideas for how an SMR
could meet their specific
application challenge.
Explore SMRs Online
”
Increasingly, as customers are pushing IP video into new
applications, the need for the kind of customization available
through the Pelco SMR program is greater than ever. To make
it even easier for customers to explore and utilize SMRs in their
projects, we have recently launched an online SMR Catalog.
MWIA-9HXGW7
“The online catalog gives customers a first-hand look at the
kinds of things we can do through the SMR program,” said
George Blackwell, director of Board of Change and SMR for
Pelco. "Users can browse through our most popular SMRs and
get ideas for how an SMR could meet their specific application
challenge. They can filter by different criteria – by type of
mount, type of enclosure, camera model, or name." Users can
also enter a search term, for example “marine,” and see a list
of SMRs suited for a particular application or environment.
38 |
While a lot of the interest in
SMRs pertains to mounting
and related hardware, of equal
interest is the opportunity
to paint Pelco products in
a certain color, to match
aesthetic requirement. By
clicking on the Custom Colors
tab of the online catalog,
users can view the list of Pelco
products that can be finished
in a custom color, and then
pick from any of nearly 200
RAL colors or from four Pelco
colors. “An advantage of doing
color match with Pelco is that
we have our own paint booth,
so if a customer calls for it we
can finish an SMR in multiple
colors," Blackwell said.
Whether picking a physical
SMR or a color-match option,
users can then generate
a detailed PDF, including
a description of the SMR,
suggested applications,
warranty information, the
SMR number, and technical
and application notes. They
can share the PDF with
their customers, include it
in bids, and also send to
their Pelco representative
to initiate an order.
“All SMRs start with a
request,” Blackwell said, “and
customers initiate that request
with their Pelco representative.
Even if customers don’t see
exactly what they are looking
for when they browse the
catalog, we encourage them
to contact their representative.
We will work with the reps
to identify the best way to
accommodate a customer’s
specific need.” PP
What’s New in SMRs
“At recent trade shows, customers have shown great interest in new and customized
mounts,” Blackwell said. “Some have expressed a need to mount multiple fixed cameras on
an existing mount, where previously there was a single PTZ. Many others are looking for ways
to mount multiple PTZs and/or fixed cameras on a single arm or pole. We welcome these
kinds of challenges.”
Often, if one customer requires a certain customization, others will benefit from it as well. That
kind of growing need has driven the usefulness of the online catalog, and it’s also driving the
development of new popular SMRs. Let’s take a look at some of the latest SMRs from Pelco:
• Corner mount for Sarix™ IL10 Value Box
Camera: As IP cameras continue to be
installed in more and more places, this
SMR is ideal for deploying IP cameras in
an elevator.
• Stainless surface-mount and pendantmount Sarix IME Domes: This SMR
delivers Pelco’s newest Sarix Enhanced
Range IP Cameras in a stainless steel
body designed for harsh and corrosive
environments.
• Pressurized Spectra™ HD 1080 Pendant:
Similar to familiar pressurized Spectra
analog systems, except now with full
high-definition 1080p imaging, this
SMR provides ultimate protection of
the camera optics and electronics from
moisture, corrosive gases, and airborne
contaminants.
• Smoke Detector Covert Mount: Ideal for
law enforcement and corrections, this SMR
provides a discreet mount for deploying
cameras in interview rooms.
| 39
PRODUCT OVERVIEW: FORTIFIED ENCLOSURES
Fortified Integrated Camera Systems —
Now in Stock and Taking Camera Protection
to a New Level!
Taking fixed camera systems to a new level of protection from heat, cold, humidity, and challenging power
environments, the new Pelco™ by Schneider Electric™ Fortified Series integrated camera systems are
available as fully assembled, tested, and certified camera systems; including the camera, lens, enclosure,
mount, power supply, and optional fiber media converters. For the best in reliability and protection for your
video surveillance camera investment, look for the new Pelco series of Fortified enclosure systems.
Series Overview:
• Integrated Camera Systems include housing, lens, camera,
and power supply; all FH Series Camera Systems are wired,
tested, and certified
• Non-metallic long life, thermoplastic alloy will not corrode,
rust, or oxidize
• Impact resistant at all temperatures, for protection from acts
of vandalism including rock and object impact
• Integrated wall-mount and full line of optional mounting
brackets for virtually any mounting scenario
• Ample internal space for camera and additional accessories
• Active cooling systems
• 24VAC or 230VAC input, with PoE Power to camera
• CE, UL, cUL, IK10, IP66
• Optional fiber optic media converter for IP camera models
MWIA-9HSHEQ
• Choose from several camera options, including analog NTSC
or PAL models. IP cameras include 2, 3, and 5 megapixel
(MPx) models
40 |
FH-H Series High-Temperature Systems
FH-L Series Low-Temperature Systems
By making use of a unique new thermoplastic alloy, Fortified
technology reduces thermal loading by removing internal heat
from the enclosure when temperatures exceed 149°F (65°C). All
high-temperature-equipped products are thermally stable and 100
percent isolated from external environments that carry dust, salts,
moisture, and insects. The active on-board air conditioning system
of the FH-HI/FH-HC Series Fortified Camera System protects the
camera and other system-related electronics from heat buildup on
sensitive components. The FH-HI/FH-HC Series is IP66 rated with
active cooling technology and is dust- and water-tight.
The low-temperature series heated interior system protects
sensitive cameras from damaging cold temperatures, while
reducing and eliminating obtrusive external ice build-up in climates
down to -104°F (-40°C). Unlike traditional “heat patch” enclosures
that often fog or ice over at extreme low temperatures, our
defrosting circuitry keeps the front window free of elements that
would obstruct the camera's view. The on-board heater of the
FH-LI/FH-LC Series Fortified Camera System protects the camera,
system-related electronics, and the camera’s most sensitive
components in the coldest environments. The FH-LI/FH-LC Series
is IP66 rated with robust heating technology and is dust- and
water-tight.
• Temperature range from 14° to 158°F (–10° to 70°C)
• Active cooling system
• Excessive-temperature warning
• Temperature range from –76° to 113°F (–60° to 45°C)
• Thermal protective element
• IK10 mechanical impact resistance
| 41
PRODUCT OVERVIEW: FORTIFIED ENCLOSURES
FH-M Series Humid-Environment Systems
FH-S Series 12VDC Power Optimized Enclosures
This camera system option reduces external lens fogging and
ensures that the camera's view is not compromised when
humidity and temperatures increase. The system uses a twin highflow internal blower system to prevent internal heat buildup and
to keep internal components within ideal operational temperature
and humidity range. The active on-board dehumidifier of the FHMI/FH-MC Series Fortified Camera System protects the camera
and other system-related electronics by removing moisture
buildup from sensitive components. The FH-MI/FH-MC Series is
IP66 rated with an active dehumidifier, and is dust- and water-tight.
The FH-S 12VDC-powered series is engineered to protect
cameras and lenses installed within normal environmental
conditions, when powered by a 12VDC electric system. Most
camera systems are not optimized for solar power, and cause
an extreme load on the system. The Fortified Series of 12VDCcompatible systems optimize the camera system for solar
powering. The FH-SI/FH-SC Series Fortified Camera System is
designed with a unique power supply to power the camera and
other system-related electronics using a low-voltage input. The
FH-SI/FH-SC Series is IP66 rated with a specialized power supply
and is dust- and water-tight.
• Temperature range from –4° to 113°F (–20° to 45°C)
• Active dehumidifier
• Temperature range from -4° to 113°F (–20° to 45°C)
• Input power 24VAC
• Heating and cooling system
• Input power 12VDC
42 |
Fortified System FAQ
HOW IS THE ENCLOSURE
CONSTRUCTION MATERIAL
TESTED AGAINST HEAT?
We rely on the polycarbonate
manufacturer's specification for
performance data of the actual material.
The temperature that is important to poly
carbonate is the “glass-liquid transition
temperature.” The temperature on this scale
where the polycarbonate becomes less
than stiff is 295°F (147°C). The temperature
at which the polycarbonate melts is 310°F
(155°C). These numbers come directly from
the manufacturer of the polycarbonate
material. In addition, the product itself has
been tested at continuous 158°F (70°C) for
three days with no deformation issues.
WHY ARE FORTIFIED ENCLOSURES
AVAILABLE ONLY AS SYSTEMS?
Our Fortified systems have been engineered to provide
customers with a completely tested and certified system that
we guarantee will meet our published specifications for the full
three-year warranty period and beyond. All Fortified systems are
fully tested — including the camera and lens and all other internal
accessories — and carry full certification and compliance. By
providing a completely tested and guaranteed system, we save
the installer time and money by eliminating the guesswork and
“trial and error” process of trying to mix and match together an
extreme-environment system.
HOW RUGGED IS THE ENCLOSURE AGAINST
HARD RAIN AND SANDSTORMS?
The camera enclosure compartment and the data compartment
in the wall arm are IP66 rated. The arm is IP54 rated for the power
connections area, and the H series power supply itself is IP67
rated and potted in epoxy. For the H Series, the fan itself is IP54
rated. The end result is a robustly sealed and certified system that
offers excellent, guaranteed protection for the camera, lens, and
components.
WHAT IS THE VANDAL
PROTECTION AVAILABLE FOR THE
ENCLOSURE? VANDAL OR IMPACT?
The unit can withstand an IK10 impact = 20 joules of energy.
This test was performed at -22°F (-30C) and at 140°F (60°C). In
addition, a subjective test at -22°F (-30C) was performed, with a
strong man swinging a 15-pound sledgehammer to the enclosure
with a full swing, and no breakage of the enclosure was seen.
IN THE CASE OF FH UNIT OVER
TEMPERATURE, CAN THE USER
BE NOTIFIED VIA THE VIDEO
MANAGEMENT SYSTEM?
Yes, cameras can be interfaced to Pelco and third-party VMS
for over-temperature alarm. The interface specifics regarding
Endura™, Digital Sentry™, and third-party VMS systems may be
different, but there is ample documentation available to assist
in the process. Additionally, Pelco does expose camera alarms
in our API, so any third-party potentially can process the alarm
should they want to write the appropriate driver. The Pelco Partner
First website (partnerfirst.pelco.com) shows which partner VMS
systems currently can process alarms from Pelco cameras. PP
| 43
The combination of strategic location and Schneider Electric solutions enables Green Mountain Data Center to meet high-energy efficiency standards.
How to Build a Greener Data Center
Green Mountain Data Center Partners with Schneider Electric
for Safe Data and Near-Zero Emissions 2%
Data centers
currently account
for 2 percent
of global CO2
emissions.
One data center in particular, Green Mountain
Data Center in Norway, is embracing
sustainability and security at the highest levels
to address the environmental and security
concerns of their customers. Aiming to be
the greenest and most secure data center in
the world, they needed efficient solutions to
maximize uptime for their servers.
MWIA-9HSHNR
44 |
The proliferation of digital and mobile
technologies is accelerating data growth
worldwide, giving rise to new large-scale data
centers and increased capacity in existing
ones. These technologies are transforming the
business environment and bringing beneficial
innovations to the world. But, what’s the cost to
our environment? And for businesses, how can
they keep their data secure in an ever-evolving
marketplace?
“For data customers, quality and security are
non-negotiable factors. And with high energy
costs, CO2 neutrality becomes a decisive factor
when choosing a data vendor,” says Knut Molaug,
CEO of Green Mountain. So they chose flexible,
scalable Schneider Electric™ data center solutions
to help meet their aggressive sustainability and
security goals.
Sustainability Plus Security Equals Peace of Mind
Given that data centers currently account for 2 percent of global CO2 emissions,
trends toward larger data centers with more
capacity are fast-becoming a major source
of concern when it comes to global sustainability. In response, Green Mountain embraced sustainability strategies to reduce their carbon footprint. Their data center is a 21,000-million-square-foot
facility built 328 feet inside a mountain in Norway
adjacent to the North Sea. It is located in a
former high-security NATO ammunition facility,
which means that there was minimal impact on
the environment during the construction and
development phases. And its location also keeps
it safe from even the most damaging man-made
and natural forces.
“The surrounding natural resources,
combined with flexible, scalable, and reliable
Schneider Electric data center solutions allows
Green Mountain to tap into different power
grids, while ensuring power supply safety to its
customers,” says Arild Bjørkedal, vice president
of IT Business of Schneider Electric in Norway.
He adds, “Green Mountain had to have the best
security to exploit a completely unique location.”
But to further enhance their sustainability, they not only needed the right cooling and management solutions, but also a partner with the expertise to make their infrastructure optimally efficient and reliable. The Heart of the Data Center
“After a thorough assessment, we decided to select
Schneider Electric as our IT infrastructure, cooling,
and management solutions supplier,” says Molaug.
“We knew building a super-efficient data center
required solutions from a provider experienced in
making the most effective use of architecture and
technology.”
Schneider Electric solutions help Green Mountain to:
Schneider Electric Symmetra™ UPS provides
power to all servers in the mountain if the external power supply (consisting of three independent power supplies) and its backup (two massive diesel generators) should fail. Combined with the mountain’s security systems, it helps to ensure uptime of 99.99997 percent.
“
We knew building a super
efficient data center required
solutions from a provider
experienced in making
the most effective use of
architecture and technology.”
– Knut Molaug,
CEO of Green Mountain
In case of a power outage event,
Schneider Electric battery backups deliver enough
emergency power to maintain operations
running, from the instant the power outage
event occurs to the moment the emergency
generator starts up.
• Provide the vital power supply to the data center
• Ensure uptime and accessibility
• Maximize power consumption
and control • Plan and optimize operations
• Oversee effective handling of racks and CPUs
Near-Zero Emissions,
Reliable Power
The data center’s one-of-a-kind location allows
it to take advantage of natural conditions to
provide stable energy with near-zero emissions.
Green Mountain Data Center utilizes power from
renewable sources only. As a result, the company’s
customers can also achieve a carbon footprint
close to zero.
Long rows of racks placed back-to-back to contain the heat and fill the interior of the
unique customer rooms. Cooling is integrated in the floor and power available in easy
distribution channels in the ceiling.
In recognition of these achievements, Green
Mountain Data Center was honored with the
“Green Data Center” of the year award at the
DatacenterDynamics EMEA Awards, 2013.
Visit www.schneider-electric.com to learn more about energy-efficient, reliable
Schneider Electric IT infrastructure solutions for your data center.
| 45
PELCO UPDATE
IP Driven. Cust
o
Programs, Tools, and Service
Pelco™ by Schneider Electric™ is committed to delivering powerful, open IP camera and video management systems that meet the needs
of today’s security professionals. And while being IP Driven is critical to who we are, being customer focused is just as important.
As the leader in innovative customer service, Pelco delivers an expanding array of programs, tools, and services — all designed to help
customers manage their businesses more effectively. From live customer service and convenient online ordering to industry-leading
training, we provide the customized support you need while allowing you to focus on what matters most — your customers.
Whether your'e a dealer, system integrator, or reseller; an architect and engineer; or an end-user, there are a whole host of programs,
tools, and services available to help elevate your success.
Online Ordering
Ordering from Pelco has never been easier. With B.O.S.S.™ 5.1,
you can check product availability, place orders, and
track shipments online, plus access product documentation,
and other tools.
Tools and Calculators
A variety of online tools and calculators are at your fingertips, all
designed to make your job easier. Our camera selector tool and
3D camera-placement tool allow you to optimize your choices,
saving you time and money.
Special Modification Requests
When it comes to video security, one size doesn’t fit all. Each
46 |
customer has unique requirements that may demand
personalized solutions. Our Special Modification Requests
program is designed to meet such needs.
Online Services
Our eServices provide access to a growing suite of resources,
including extensive FAQs, an expansive knowledge base, and
repair authorization tool, for an efficient, around-the-clock way to
leverage our customer service expertise.
Factory Visits and Product Demonstrations
Seeing is believing. Schedule your visit for a customized tour of
our factory and state-of-the-art product demo-rooms, or let our
Pelco Mobile Product Showcase bring the demos to you.
omer Focused.
es Elevate Customer Success
Field Resources
Our architects and engineers team provides extensive support
and expertise for the design of video security solutions
personalized to each client’s needs.
Expert Services
Our Expert Services team helps you leverage your time and
add value to your customers with specially trained technical
experts conducting onsite field and training services for you
and your customers.
Industry-Leading Training
The Pelco Global Training Institute offers one-of-a-kind, industryleading training around the world in IP fundamentals and
customized learning paths for security professionals. In addition
to in-class and onsite technical and product training, online
training is available 24/7.
Technology Partnerships
Working closely with more than 250 partners, our Partner First
program demonstrates our commitment to openness
as we develop and drive strategic partnerships & alliances
with technology partners to deliver fully integrated video
security solutions.
Partner Rewards Programs
The Partner Advantage customer loyalty program is designed
to reward you, our valued customers, and help you realize
greater revenue growth while receiving the focused support that
will drive your business forward. Members have access to an
array of discount programs, specialized training tracks,
and annual rewards.
Order With Confidence
From tight project deadlines to last-minute requirement changes,
projects don’t always go as planned. That’s why we guarantee
24-hour, out-the-door shipping on our most popular products
and offer 90-day, no-questions-asked returns.
Around-the-Clock Support
Our technical support professionals are available 24/7 to provide
the support you need, whenever you need it. Our customer care
specialists are on hand to personally take your calls, Monday
through Friday, from 5 a.m. to 5 p.m. PST.
| 47
SOCIAL MEDIA
Join the Video Community Conversation.
Connect. Engage. Collaborate.
Whether you’re looking for real-time information or want to tell
us what’s on your mind, there has never been a company more
interested in connecting with its customers than we are with you.
Here are a few ways for you to do just that …
The Pelco Video Community.
The Pelco™ Video
Community offers a new
level of engagement and
interaction for video security
professionals. Whether you
have a question that needs to
be answered right away, are
looking to collaborate with
subject matter experts, or
simply want to connect and
stay connected with fellow
professionals, the community
is the place to be.
Designed to bring the world of
video security directly to your
fingertips, you will be amazed
at the number of in-depth
discussions, FAQs, resources,
technical tips, training tools,
and so much more that is
easily accessible with a simple
click of a mouse.
Like other social media tools,
the community enables you
to interact with friends,
colleagues, and others online.
You can follow those people
with whom you share common
interests. You can follow
discussions, documents,
activities, and more. Or you
can simply sit back and see
where the conversations go.
But you can’t do any of that
until you join.
MWIA-9HXGXB
Visit pelco.com/community
to connect, engage, and
collaborate today!
48 |
SOCIAL MEDIA
Post a Question
The community is a great resource to get the answer you’re looking for. Simply
visit one of the video sub communities — cameras, video management, or
general Pelco — and post your question. Technical and product support
personnel, subject matter experts, and fellow security professionals are
available 24/7. This is the power of the community. Rest assured, Pelco
and Schneider Electric™ experts are always available to ensure that
your questions are properly, correctly, and quickly addressed.
Start a Discussion
With thousands of registered users, the community is a powerful resource
for building connections with people outside of your traditional circles.
And there’s no better way to do that than by starting a discussion
and seeing where the conversation goes. Whether you’re looking
for feedback, best practices, or simply want to explore ideas with
people who share similar interests, the community is that place.
Tools and Resources
In addition to posting and answering
questions, the community offers a number of
resources for your use and engagement.
Follow us on:
• Videos – Case studies or product
overviews, training tutorials, and more.
• Blog posts – See how we’re tackling
the issues that affect or are important
to the video security industry.
• Discussions – Let your voice be
heard and tell us what you think.
• Documents – A one-stop shop for white papers,
technical documentation, articles, and more.
• Polls – We’re very interested in your opinions,
and we appreciate your feedback.
Remember, the community is a way for us all
to come together. Whether you’re a Pelco or
Schneider Electric customer or employee, a security
professional, or simply someone interested in learning
more, we encourage you to visit us regularly.
| 49
Additional Social Media Platforms
How much can we say in 140 characters or
less? Well, you’d be surprised. By following
@pelcovideo, you’ll instantly know the second
we have something to share. Whether a link
to our latest white paper, case study, or video,
or simply an article that we think you’d find
of interest, Twitter is our way of pushing out
some information to you without overloading
your inbox.
Visit the Pelco
Video Community to
connect, engage, and
collaborate today!
twitter.com/pelcovideo
We hope that some of our personality
comes through on our Facebook page. And
yes, Pelco certainly has a personality. With
thousands of employees worldwide, there
certainly is no shortage of stories, pictures,
and more that we look forward to sharing
with you. But it’s not just us talking to you;
it’s you sharing your anecdotes, videos,
interesting tidbits, community efforts, etc.
with us and the rest of the Pelco community.
facebook.com/pelcovideo
pelco.com/community
For the video security professional in all of us,
the Pelco by Schneider Electric company and
group pages on LinkedIn provide you with an
opportunity to follow and lead discussions on
any topic of interest. Comprised of integrators,
manufacturers, Pelco employees, end users,
A&Es, and others interested in the company
— and the industry — look to LinkedIn for the
latest conversations, as well as company news
and even job postings. Membership is free,
immediate, and open to anyone.
Search: Pelco by Schneider Electric
under Companies
Has there ever been a more natural
fit than Pelco and YouTube? We didn’t
think so, and that’s why we have built
and populated our channel to showcase
videos — lots and lots of videos. From
product demos and tutorials to interviews
with management, customers, security
professionals, and so much more, this is
not only a great site to check out our latest
uploads, but to use the comments section to
tell us what you like, what you don’t like, and
what you’d like to see in the future. After all,
these resources are made available for you.
So tell us what you want to see and we’ll
make it happen.
youtube.com/pelcoinc
50 |
THE BUZZ
Customer Letters
Quick Resolution
Pelco Confidence
“You guys define service!” - I love that statement,
and the fact that it came straight from the customer!
Frankie Sarabia - thank you for your thorough
execution ... I knew you were determined to help the
customer when I saw you run up here to check the
possibility of replacement and then head straight to
Service and Repair. Omar Gastelum - thank you for
bringing a quick resolution. Excellent work, we have
a happy customer because our employees go out of
their way to assist.
I just wanted to write you a quick note thanking you
and everyone at Pelco for the efforts put toward [our
recent casino project]. I can honestly say that to date,
even though it is an ongoing process, I have never
seen the customer happier and more confident in
our company and Pelco. Everyone involved has done
an awesome job getting us to this point, and if we
continue the course, only good things will come for all.
As you know, I have never been bashful to stand up
and yell when I thought things were heading the wrong
way. I just wanted to do the same when things are
good. We continue to move in the right direction, and I
will let you know if I see any other challenges that need
to be addressed. Thank you and your team for the help
and effort with my top customer.
Continued from page 17
| 51
PELCO KIDS DAY
A Decade of Making a Difference
Pelco Hosts 10th Annual Special Education
Kids Day
Pelco™ by Schneider Electric™ welcomed more than 1,000 Fresno County special
education students at the 10th Annual Special Education Kids Day May 9, 2014,
hosted in cooperation with the Fresno County Office of Education. “Calling all
Superheroes” set the tone for adventure and excitement for students, teachers,
and volunteers.
MWIA-9HSJ22
“Pelco Kids Day facilitates the opportunity for
students with special needs to experience all
of the wonderful activities that traditional field
trips offer, all wrapped into one fabulous event,"
said Dr. Michele Cantwell-Copher, administrator
for educational leadership and development
52 |
for the Fresno County Office of Education.
"This is by far, one of the most unique
and rewarding Fresno-area events for children
with special needs."
Students from all grade levels grooved to music,
visited with animals, and participated in diverse
activities, including face painting, a bounce
house and much more. In addition to seeing
a live cheetah up close and personal, they also
met members of the United States Marine Corps.
and experienced a variety of vehicles, including
fire trucks, police vehicles, and a helicopter.
Fresno-area
“Employees,
organizations, and the community
alike all look forward to Kids Day.
Every year we outdo ourselves,"
said Michelle Gage, Schneider
Electric human resources business
partner. "To see the smiling faces,
laughs, and joy, it's amazing that
we can play a part in creating
memories that last a lifetime.
”
Students from preschool to 22 years wore superhero attire
as they, their parents, and teachers were welcomed to an
extraordinary day at the Schneider Electric Clovis, Calif. campus.
| 53
↘
Unlocking
Potential
Commitment to Partners
and Interoperability Fuels
Integrated Solutions
↘
↘
BHEN-9JEW42
↘
54 |
For many video security
professionals, openness
is as important as
reliability. In the same
manner that the IT world
evolved from a legacy
of proprietary, closed
systems to distributed
computing and open
architectures, video
security is undergoing
an IT-fueled shift toward
open platforms and
interoperability.
IT users have become
accustomed to an
endless array of hardware
and software choices to
assemble the solution
they desire. So it naturally
follows that, as physical
security cements
its presence on the
network, customers are
demanding similar choice
and flexibility in their
solutions.
That’s why Pelco™ by
Schneider Electric™ is
committed, more than
ever, to delivering open
and integrated solutions
— to give customers
the flexibility they need
without sacrificing the
system performance
they require. As such,
we take a multi-pronged
approach to delivering
on this promise of
guaranteeing solutions
that meet the needs of
today’s video security
marketplace.
↘
By defining and providing
interoperability through
industry standards,
the development of
strategic alliances and
partnerships, and a
growing suite of Pelco
integration tools, we
are committed to
an industry-leading
approach to opensystems design and
delivering fully integrated
video security solutions.
“We have a team that focuses 100 percent
on building integration tools — APIs and/
or SDKs — that are best-of-breed and make
integration with Pelco products easy to do.”
A Foundational
Approach
Interoperability is a key pillar of
our product development strategy,
and Pelco has made significant
investments in this area. “We have
grown our integration support team
to ensure that we are effective in
communicating and working with
other manufacturers, and every
product-development effort includes
a focus specifically on integration
with other manufacturers,” explained
Stuart Rawling, Pelco director of
partnering and integration and vice
chairman ONVIF™ communication
committee group. “Our development
teams work with other manufacturers
to ensure that new features and
capabilities of next-generation
products are exposed and available
for integration. We have a team that
focuses 100 percent on building
integration tools — application
protocol interfaces (APIs) and/or
software development kits (SDKs)
— that are best-of-breed and make
integration with Pelco products easy
to do.”
In addition to our own integration tools,
Pelco has prioritized implementation
of industry-leading standards, such
as ONVIF Profile S. Pelco Sarix™ and
Spectra™ IP cameras already have
ONVIF Profile S conformance, which
enables users to easily identify specific
interoperable features by profile, and
includes features such as pan-tilt
zoom control; audio streaming, and
relay outputs.
Partner First
Our groundbreaking Partner First program marks a new level of
openness as we identify and bring to market additional features,
capabilities, and solutions to our existing portfolio of video
security solutions.
“Partner First is our way of establishing a formal relationship with
other manufacturers that enables our development teams to work
together to establish and maintain a high level of interoperability
between products,” said Dave deLisser, Pelco director of integration
business development. “Additionally, it allows us to work together to
ensure successful deployment of our joint solutions.”
Pelco is constantly seeking new integration partners. “In addition to
component APIs and product-to-product integration, we recognize the
need to identify and ally with strategic partners to bring new solutions
that deliver value to our customers,” deLisser said. “As such, we are
focused on partners whose expertise and technology complement
Pelco’s strengths. Together with a strategic partner, we can offer better
solutions than neither of us could offer alone – powerful, new solutions
that make a difference for our customers.”
Across a range of product lines, Pelco is expanding interoperability
with other manufacturers — from IP cameras and storage systems to
video management software, recording systems, and more — to make
field integration of critical systems easy and worry-free. With more
than 300 partner companies, Partner First is delivering the advanced,
integrated solutions that drive our industry forward.
And, of course, there is the Partner
First program.
| 55
Open Standards
Pelco is involved with multiple industry alliances, but over the last couple of years we have
invested heavily in participation with ONVIF, the global leading standardization initiative for
IP-based physical security products. As a full member of ONVIF, our video and software
experts are able to work with colleagues across the physical security industry to help define
and drive interoperability forward. We believe industry standards like ONVIF are very important
to the growth and long-term success of the video security industry, and we have employees
participating in each of the ONVIF working groups. Our goal is to keep the momentum moving
forward and influence the standard in a direction that is best for the overall industry.
↘
Partner First Now Has More Than
300 Technology Partners
Access Control
Video Management
• AMAG Technology
• CEM Systems
• Dorlet
• Gallagher
• ICT
• Johnson Controls
• Lenel
• Nedap
• Software House
• Axxonsoft
• Camtrace
• CASD
• Dahua Technology
• Digifort
• Dvtel
• Exacq
• Genetec
• Hikvision
• Honeywell
• ISS
• Lenel
• Megaeyes
• Milestone
• Mirasys
• NICE
• OnSSI
• See Tec
• SureView Systems
• Teleste
• Verint
IP Cameras
• ACTi
• Arecont Vision
• Axis
• Hikvision
• IQinVision
• Oncam Grandeye
• Panasonic
• Sony
Point of Sales/Data
Analysis
• EConnect
• Platesmart
PSIM/Command
and Control
• CNL
• Cortech
• ISM
• Proximex
• Sinovia
56 |
Partner First Online
Partner First has an updated,
interactive presence on pelco.
com designed to help you find the
perfect integration for your next
project. In addition to getting detailed
information on our key integration
partners — including solution
overviews, integration data sheets,
and software downloads — the
site also lets you select a solution
type and see the manufacturers
with which Pelco has developed
integrations. Alternatively,
you can filter by Pelco product
type and see solution availability.
Check it out today at
pelco.com/partnerfirst
Take HD Positioning System
Performance to the Next Level.
Introducing Spectra HD 1080 — the Definition of Image Quality.
For years you’ve relied on the sophisticated dome-positioning systems brought to you by Pelco™ by Schneider Electric™.
Now more sophisticated than ever, Pelco introduces the new Spectra™ HD 1080. Incorporating the award-winning Sarix™
imaging technology platform, Spectra HD 1080 is an all-digital system that delivers two-megapixel resolution (1920x1080 at
30 images per second), high-profile H.264 compression, built-in analytics, and much more. Featuring HD-optimized dome
bubble technology, a revolutionary solid pendant design to eliminate vibration noise, 20X optical zoom, and precise 360-degree
pan-tilt-zoom control, Spectra HD 1080 has set the new industry standard for high-definition image quality and video security
performance. Visit pelco.com/spectra for more information.
BHEN-95XNWT
Learn how you can benefit from our digital
solutions today.
Download the Digital Comparison Guide FREE. Plus, enter to win 1 of 100
Athena pens!
1. Go to www.SEreply.com 2. Enter the key code from the blue box on
the back cover 3. Click Digital Comparison Guide
Complete promotion terms and conditions online.
PELCO CONSULTANT
It’s Not What You Scale –
It’s the Way That You Scale It
Overcoming the Challenges of Multiple
System IP Video Management Solutions
In recent installments of Pelco Consultant, we’ve discussed the benefits of
aggregation as an approach for accessing and administering multiple remote
IP video surveillance systems. In this installment, we will look deeper into the
complexities of video system scalability, and we’ll consider a few approaches.
A Basic Scenario
A regional or national retail chain is a great example of an enduser customer that would have multiple sites, with multiple video
cameras at each site. Let’s suppose that each retail location is
roughly 3,000 to 3,500 square feet, and each has from nine to 24
cameras per site. The cameras watch entries and exits, provide
coverage of the showroom floor to watch over merchandise and
people, exterior cameras monitor parking lots and entrances, and
inside a few cameras are dedicated to capturing image detail at
the cash register/transaction desk.
MWIA-9HSJKB
First and foremost, the video system records activity inside and
outside the retail location, providing a record of what happens, so
that, in the event of an incident (theft, vandalism, slip and fall) we
can review the recorded video and hopefully find evidence that
will identify “who did what” and will lead to appropriate decisionmaking and resolution: arrest and prosecution of a burglar,
settlement of an injury claim, etc. To meet these purposes, a
relatively few number of people actually need access to video
– the manager of each location, a regional supervisor, security
staff, and maybe someone in corporate facilities. If the number of
locations and the number of users are relatively small, traditional
video management systems (VMS) can offer sufficient flexibility
to manage those users’ permissions and privileges. As a general
guideline, with 10 or more systems to manage, administration
begins to get unwieldy.
58 |
Growing Complexity…
More, More, More
Use of video in organizations,
like the retail chain in our
example, is growing, and
it’s growing in any way that
you measure it. More sites.
More users. More reach.
More sites. Suppose an
individual in the organization
needs to access the local
video system at each location.
Your master system has to
account for that individual
user at each site. If that
person needs access to 10
sites, you have to manage
10 accounts for that person.
That means either: that
user needs to remember
10 different logins (one for
each system she/he needs
to access), or the system
manager needs to manage
the synchronization of this one
user’s account across all those
10 sites. If an administrator
is managing across all
these remote systems,
then she/he has to do this
synchronization for each user.
More users. As we’ve noted
in the past, a growing trend is
that organizations are realizing
that video data can be used
for more than just security
and surveillance. Sales and
marketing professionals
can use video to analyze
traffic flows, to ensure that
local stores are displaying
appropriate, timely promotional
materials. Facilities managers
can look for safety compliance
and potential issues. And so
on. With just a little thought,
it’s easy to imagine a growing
number of non-traditional
users — all seeking video
data to improve their decisionmaking and improve the
organization’s operations. That
means there will be a need to
support more and more users.
More reach. As an
organization grows, the
reach of a single employee is
continuing to expand. She/he
needs to see more and more
sites, and access more and
more systems. Additionally,
the people who report to this
individual now need access
to additional sites. His direct
reports need video – this
expands the user base.
We are also broadening
the types of users. We’re
introducing new user profiles
that require different sets
of permissions. We need to
set additional parameters
— who can access video?
Which cameras can they
access? What frame-rate
can they stream? How
do we accommodate law
enforcement access to video?
How do we provide video
for regulatory oversight?
This brings increasingly
complex sets of user
roles and permissions.
With each new site and each
new user, the administrator’s
job becomes complex
and burdensome.
How to deal with it all?
One possibility is that every
time you add a site, you
could add staff to deal with
administration, but this is
fraught with risk: It’s costly
to hire new people, it opens
you up to multiple humanerror mistakes across all
your systems, and without
careful controls, permissions
can lapse, and people
who’ve left the company
can still access video.
Another choice is to deploy
a centrally managed VMS
(Video-Management System)
solution, in which the core
head end is in your central
location, with satellite/remote
systems. The advantage of
this approach is a single user
store-repository, a single set
of permissions to manage,
a single set of accounts
to manage. However, this
approach requires a very
reliable connection between
remote systems and central
system, because every time
remote users log in, they
need to authenticate to
central system. This type of
approach is very networkdependent and tends to
be very expensive. (Think
high-end, enterprise class).
Another approach would be
a mini-federation, by placing
a federated server at each
location. This approach
mitigates the real-time
network-dependency problem;
however, when network
connection goes down,
you still have to deal with
reconciling any conflicts that
occur when people change
records/data while the central
system is down. Also, this
tends to be expensive —
because it requires adding an
expensive high-end federation
server at each site in addition
to the existing remote system.
These servers tend to be
at an expensive, high-end,
enterprise-class price.
You could try to purchase a
bunch of DVRs and network
video recorders (NVRs) and
create your own system to
centralize the management
of those accounts. You could
write to each DVR’s/NVR’s
application programming
interface (API) to coordinate
with some sort of user
database you create based on
LDAP (Lighweight Directory
Access Protocol). It’s similar
to a centrally managed system,
but you benefit from use of
software development kits
(SDKs) for automatic updating.
There are costs, and you’re
limited by the capabilities of
the NVR SDK you use. There
can be limits to the granularity
of permissions control offered
by a particular NVR’s SDK.
For it to work successfully,
you must have a strict
process in place for when and
how you do system updates,
permissions updates, etc.
An Aggregation
Solution
The solution that Pelco™ by
Schneider Electric™ is moving
forward with is aggregation.
System aggregation uses
a virtual machine (an
aggregation server), which
can be installed anywhere in
your network, to unite various
remote systems. The benefit
of the aggregation server is
that it allows you to deploy
individual (remote) systems,
but at run-time, you can
access all systems and pull up
the current state of permission
access. You can add users,
change users’ roles, and
you can push updates out to
remote systems.
System aggregation
leverages the data store at
each remote system. You
don’t have to maintain one
single, centralized system
representation. Instead,
you’re always getting the
latest state of the system
when you log in and call
up the permissions store,
because it’s the aggregate of
the permissions on all of the
systems you’ve aggregated. PP
Visit pelco.com For
more information about
system aggregation.
| 59
NOW SHIPPING!
Sarix Enhanced Range with
SureVision 2.0 and Sarix
Professional Range IP Cameras
With the release of Sarix Enhanced Range with SureVision™ 2.0 and the Sarix™ Professional Range,
Pelco™ by Schneider Electric™ is surpassing solutions currently on the market and offering a complete line of
fixed IP cameras for any lighting condition, application, and environment. The Sarix Enhanced Range is well
suited for the most difficult lighting conditions and is available in a wide range of indoor, environmental, and
vandal-proof options, including box cameras and domes. The Sarix Professional Range delivers choice to
customers, allowing users to mix and match technical options on box cameras, bullets, and mini domes with
up to 5 megapixel (Mpx) resolution.
These two camera ranges add to the continually
expanding Pelco IP camera offering. The new cameras
follow the introduction of the Sarix Value Range earlier
this year, which are a part of 114 new IP cameras
released in 2013. All of the new Sarix cameras integrate
with major third-party video management systems
through the Pelco application programming interface
(API). They also integrate with major third-party video
management systems through the Pelco API and ONVIF™
Profile S and Profile G (coming soon) standards.
Sarix Enhanced Range With SureVision 2.0
Sarix Enhanced Range with SureVision 2.0 delivers the best
possible image when a single scene contains difficult lighting
conditions such as bright areas, shaded areas, and intense light.
Additional benefits include:
MWIA-9HSK63
Superior Image Quality
Featuring next-generation SureVision technology, the Sarix
Enhanced Range simultaneously combines wide dynamic range
(WDR) along with low-light and anti-bloom capabilities for clear,
detailed images. And with new advancements, including 3D noise
filtering, smooth response to illumination changes, and improved
tone mapping to retain color accuracy and overall image contrast,
the Sarix Enhanced Range with SureVision 2.0 is the ideal solution
for difficult lighting conditions in any environment and application.
60 |
Robust Performance Processing
Sarix Enhanced Range cameras offer full high-definition (HD)
video, up to 30 images per second (ips), with 1080p resolution
using H.264 compression for optimized bandwidth and storage
efficiency, and up to two simultaneous 1080p video streams at
30 fps for the most demanding applications, such as casinos
and city surveillance.
Optimized Design
Sarix Enhanced Range cameras feature an optimized modular
design for quick installation, built-in analytics suite, and advanced
features for a premium user experience. The mini dome cameras
offer a choice of autofocus motorized-varifocal 3~9 mm and 9~22
mm megapixel lenses, while the box camera is compatible with
a selection of standard CS mount megapixel lenses and includes
auto back focus to achieve a sharp picture every time. Convenient
Power over Ethernet (PoE) reduces costs and simplifies planning,
wiring, and installation.
Mission-Critical Applications
Designed with superior reliability and fault tolerance for missioncritical applications, these rugged fixed IP cameras ensure users
always get the video needed. Operating temperatures range from
-40 °F to 122 °F (-40 °C to +50 °C) for environments varying from the
arctic to the desert. Dome models include options that are IP66 rated
for dust and water protection, plenum rated for in-ceiling applications,
and impact rated for up to 50 joules for vandal protection.
Sarix Enhanced Range with
SureVision 2.0 at a Glance:
Sarix Professional Range at a Glance:
• SureVision 2.0 technology, including:
• Up to 5 Mpx resolution
• True WDR
• Advanced low-light performance
• Anti-bloom technology
• Automatic adjustment for above lighting conditions
• 3D noise filtering
• Enhanced tone mapping
• Up to 3 Mpx resolution
• Up to 30 ips at 1080p
• Up to 30 ips at 3 Mpx
• PoE, IEEE 802.3af
• Built-in Pelco analytics suite
• Local storage (microSD)
• Compatible with Pelco and third-party video systems
• Autofocus motorized remote zoom lens (bullet and
mini domes)
• Integrated adaptive infrared (IR) illumination (bullet and
mini domes)
• Multiple CS-mount lens options (box cameras)
• Accessible edge storage with microSD card
• Motion-detection and camera-sabotage analytics
• PoE and 24 Vac power input
• ONVIF™ Profile S and Profile G (Fall 2014) conformant
• ONVIF™ Profile S and Profile G (Summer 2014) conformant
Sarix Professional Range
With selection, versatility, and affordability, the Sarix Professional
Range packs the most popular features and functionality of Sarix
technology into a variety of indoor and environmental IP cameras.
Benefits include:
Choice for Any Lighting Condition, Application,
and Environment
The Sarix Professional Range includes the first Pelco IP
environmental bullet camera and IP environmental mini dome
with IR cameras, expanding the options for customers. All box
cameras, bullets, and mini domes are available with up to 5 Mpx
resolution. Several options capture up to 30 ips at 1080p. Every
dome camera ships with either an in-ceiling, pendant, or surface
mount; bullet cameras have options for either an in-ceiling/in-wall
mount or surface mount.
Industry-Leading Specifications
or main profiles, or MJPEG formats, plus a third service stream.
Delivering maximum installation flexibility, they provide both PoE
and 24 Vac power input and can withstand extreme temperatures
from -40 °F to 122 °F (-40 °C to +50 °C). A standard Web browser
interface ensures easy remote setup and administration.
Exceptional Value
These powerful and versatile cameras offer the maximum
customizable options for customers in a variety of markets,
and they are ideal for those looking for reliable, cost-effective
solutions that meet the breadth of their mainstream video
surveillance needs.
Choose with confidence, knowing that the Sarix Value,
Professional, and Enhanced Range IP cameras deliver the choice
you want and the performance you demand. With an extensive
selection of models, a single brand, and competitive prices,
you will find the camera you need for any lighting condition,
environment, or application. PP
The mini domes and bullet cameras feature an autofocus remote
zoom lens, and the box cameras are compatible with a selection
of standard CS-mount megapixel lenses and include auto back
focus. The cameras support up to two simultaneous video
streams, which can be compressed with efficient H.264 high
| 61
NOW SHIPPING!
Micro Domes. Mini Cameras.
Maximum Value.
MWIA-9HSK63
The Sarix™ IL10 Series mini box and micro dome cameras deliver on customer needs and preferences,
these high-definition IP network cameras offer a cost-effective solution for video security needs in
small- and medium-sized businesses.
62 |
Sarix IL10 at a Glance:
• 720p (1280 x 720) resolution
• 30 images per second (ips)
• H.264 compression
Models
• Up to two simultaneous video streams
• IL10-BA Sarix IL10 indoor box camera, 24 Vac
• Selectable bit rate
• IL10-BP Sarix IL10 indoor box camera, PoE
• IL10-DA Sarix IL10 indoor micro dome camera, 24 Vac
• Minimum illumination down to 0.5 lux
• Integrated 68-degree field of view lens
• IL10-DP Sarix IL10 indoor micro dome camera, PoE
• Web-based user interface for easy setup and
configuration
Recommended Accessories
• PoE (IEEE 802.3af) or 24 Vac options
• C10-UM universal camera mount
• DF5 5-inch fixed-mount dome enclosure
• ONVIF Profile S conformant
• POE20U560G single-port PoE injector
• One-year warranty and support
• TF Series single 24 Vac camera power supply, indoor,
input voltage 120 Vac only
Sarix IL10 cameras are high-definition, cost-effective IP network
cameras designed for most any indoor fixed video security
application. The cameras produce high-quality, color HD video,
and the integrated pre-focused fixed focal length lens makes
sharp scene alignment and installation quick and easy. The box
camera models offer unique mounting flexibility, and the micro
dome models ship with quick snap-in ceiling mounts.
Convenient network connectivity, Power over Ethernet (PoE)
models, and a simple Web user interface make for easy plug-and
play finalization of settings and positioning adjustment. And by
delivering industry-leading Sarix image quality backed by
Pelco™ by Schneider Electric™, Sarix IL10 Series are value-driven
cameras that you can choose with confidence.
The series is compatible with Pelco API v1.0 and the Open
Network Video Interface Forum (ONVIF™) Profile S standard for
connection with third-party video management systems. And
Sarix IL10 also easily connects to Pelco IP and hybrid systems
such as Endura™ version 2.0 (or later), Digital Sentry™ version 7.3
(or later), and DX4700™/DX4800™ hybrid video recorders.
Web Interface
Sarix IL10 uses a standard Web browser for easy remote setup
and administration. Controls are optimized for easy one-step
camera configuration for features including color, exposure,
flicker control, and streaming. A one-click shutter allows you to
capture sharp JPEG snapshots of the live view for documenting,
positioning, or easy event recording.
Video Streams
Sarix IL10 cameras can support two simultaneous video streams.
The two streams can be compressed in H.264 format that can
be individually optimized between highest quality and bandwidth/
storage efficiency. The camera supports text overlay with options
for time, date, and camera name.
Convenient Power
Sarix IL10 PoE models work with PoE-enabled network switches
or power injectors, eliminating the need for separate power
supplies and cabling. The 24 Vac models are also offered for
installations where 24 Vac power already exists. PP
| 63
NEW TECHNOLOGY
MWIA-9HSHCV
The Future of Video Surveillance —
Panoramic Cameras
64 |
The big video surveillance camera category to watch in 2014 is the 180/360 degree
panoramic network cameras, with global unit shipments forecasted to increase by
more than 60 percent year-on-year, according to IHS, the industry leader in video
surveillance trends. In particular, 180/360 degree cameras are predicted to gain
market share in verticals such as retail, airports, and casinos, where monitoring
wide indoor areas is a key requirement of the video surveillance system. In these
scenarios, the cameras can reduce capital expenditure as fewer cameras are
required to cover the same area.
180/360 degree panoramic cameras are available in two
general configurations:
• Multi-sensor cameras where multiple image sensors and
standard lenses are arranged in either a unidirectional or
multidirectional array. Separate images can be stitched together
either on the edge or at the
central server.
• Lens-based megapixel
network cameras are typically
paired with either a fisheye
lens or a panomorph lens.
“
the network video recorder (NVR), such as Pelco’s Digital Sentry™
or other compatible platforms, provides an immersive experience
that allows you to go back in time to retrospectively view the total
scene in its original form and then pan, tilt, and/or zoom within the
360-degree image — just like you can on a live image.
This is an exciting partnership. We are delighted Pelco has
recognized the quality of our 360-degree technology and
the value it brings to its customers as it seeks to meet the
growing demand for this technology in the marketplace.
While opportunities exist for
both configurations, the lensbased panoramic camera market is predicted to be the faster
growing of the two markets.
Historically, lens-based panoramic cameras have suffered from
the need for proprietary dewarping software. However, with the
development of dewarping technology, panoramic cameras now
have a much wider compatibility into video management software
platforms. New integrations, combined with increasing availability
of panoramic cameras, will help the product category meet
increasing customer demand.
What is a Retrospective Immersive Experience?
The best way to explain the retrospective immersive experience
is to imagine stepping back in time and having the ability to pan,
tilt, and zoom around the scene — just like you would on a live
image. If an incident or event occurred yesterday, you would have
the ability to play back the clip from the time just before the event
took place, and just like you would when viewing a live scene,
you could pan, tilt, and zoom around the scene as the video clip
played. You would play the clip forward and backward as you
unraveled and analyzed the detail.
While panoramic cameras provide a complete video surveillance
picture, other camera types are often required to provide more
detailed images. Therefore, IHS predicts that panoramic cameras
will increasingly be combined with pan-tilt-zoom (PTZ) dome
cameras. In these cases, the panoramic camera can be used
to provide a constant overview to identify points of interest and
supply coordinates for an optical zoom PTZ camera to focus
on, providing the more detailed images. According to IHS, the
combined panoramic camera and PTZ camera solutions will
increase operational efficiency and reduce PTZ operator errors.
Taking the Next Step in 360-Degree Total
Situational Awareness
Pelco™ by Schneider Electric™ and Oncam Grandeye have
partnered to provide the Evolution 360-Degree camera range. This
exciting joint venture combines Oncam Grandeye’s award winning
360-degree cameras and technology with Pelco’s extensive
service and support, product delivery, and warranty fulfillment.
With client-side dewarping and retrospective analysis, you have
the best forensic tool available on the market today. Dewarping on
This unique ability to investigate and establish facts of interest
in relation to a past event or an incident that is happening now
enables security, loss prevention, and health and safety personnel
to forensically analyze what happened leading up to, during, and
after the event, across the entire scene as if you were there.
The entire history of the scene is accessible for you to interrogate, in
a way that is both familiar and user friendly to CCTV system users.
Advantages of Client-Side Dewarping
Panoramic cameras are offered with either dewarping on the
camera or on the client application. Experience has proven
that there is a significant advantage when the dewarping is
performed on the client-side application versus doing the
dewarping in the camera.
| 65
NEW TECHNOLOGY
As technology moves forward,
improvements are being made in image
quality and user experience. Likewise,
technology is becoming more simple,
flexible, and interactive to use. And like
everything else, video management
systems (VMS) are advancing. Dewarping
on the client side allows for retrospective
viewing, which enables the user to go back
in time to view the total scene in its original
form and then pan, tilt, and/or zoom within
the 360-degree image as desired. The
patented Oncam Grandeye approach to
dewarping uses the graphics processing
unit (GPU), which significantly reduces the
impact on the processing required by the
central processing unit (CPU), and gives a
seamless user experience with zero latency.
An additional advantage to dewarping
on the client side is the ability for multiple
clients to view the same image, with
different perspectives, concurrently; there
is no time slicing required as with traditional
PTZ cameras or 360-degree cameras with
dewarping on the camera. Dewarping on
the camera lets the customer create virtual
views or narrow-field windows that create
blind spots similar to conventional cameras.
The windows may be moved using PTZ
commands over the network, and will then
have latency similar to what is currently
associated with mechanical PTZ cameras.
use as much as 20 percent of the CPU’s
power, based on the size of the image and
frame rate. Traditionally, with hardware
dewarping and PTZing, the images do
not require additional dewarping and this
further reduces the CPU load.
The result is that by using GPU/OpenGL
there is no latency when the client uses
PTZ commands for a different perspective,
and the bilinear filtering, which is used in
the dewarping process, ensures minimal
resolution loss on the dewarped images.
Lenses
There is a lot of confusion when it comes
to representing the true resolution of a
360-degree camera. However, there are
some simple mathematics that can help
end users and integrators check exactly
what resolution they are getting. Most
manufacturers use a 5 Mpx sensor, or
2592 x 1944 pixels, and the image is then
cropped to the size of the lens, or a circle
within a rectangle. The circle, therefore, has
a diameter of 1944 pixels and the following
equation is used to calculate the true
resolution.
A = (RxR) x PiOR A = (972x972) x Pi
when A = 2.9 Mpx
Dewarping on the camera does not allow
the ability to retrospectively view the
360-degree image, which is one of the
biggest advantages of using 360-degree
cameras. In addition, and similar to a
conventional PTZ camera, all users need to
view the same image at the same time or
request a time slice to control the camera,
severely limiting its usefulness for remote
viewing by different clients at the same time.
Oncam Grandeye has developed SDK’s for
multiple platforms that can be integrated
into any client-side application. In the
Oncam Grandeye case these come with
patented dewarping technology using
OpenGL and 3D modeling techniques to
project a texture map of the image onto
p-surface (a 3D object, generated by a
computer graphic system). This takes
advantage of current state-of-the-art
GPUs, which reduce the load on the CPU.
Performing dewarping on the CPU could
66 |
Figure 1: 5 Mpx sensor with 2.9 Mpx image
Oncam Grandeye, with more than 10 years
experience in developing 360-degree
technology, matches the sensor to the lens,
maximizing the resolution and providing
the very best 360-degree solution. It uses
the same 5 Mpx sensor and crops it first
to 2144 x 1944, and then matches the lens
to the diameter of 2144. This gives Oncam
Grandeye cameras a true resolution of
3.5 Mpx, providing a clearer image and
Figure 2: 5 Mpx sensor with 3.5 Mpx image
improved situational awareness over other
manufacturers.
In Conclusion
There really are no limits on how
360-degree technology, coupled with the
best patented 3D dewarping technology
and integrated into the VMS, can add
value. The many facets of the Evolution
360-Degree Cameras and its forensic
capabilities are literally limitless, ranging
in every application imaginable from city
surveillance to retail to gaming, and more.
“This is an exciting partnership. We are
delighted Pelco has recognized the
quality of our 360-degree technology and
the value it brings to its customers as it
seeks to meet the growing demand for
this technology in the marketplace,” Greg
Alcorn, senior vice president, Business
Development, Oncam Grandeye.
“Partnering with Oncam Grandeye to
deliver the Evolution 360-degree camera
range brings innovation and value to
Pelco’s IP camera portfolio, offering
client-side dewarping both live and
retrospectively,” said Hervé Fages, senior
vice president, Schneider Electric, Pelco
Video Line of Business. “This partnership
enables us to support our customers by
minimizing their blind spots in surveillance
and by developing practical solutions that
will secure their critical assets and deliver
real value. All of this is backed by Pelco’s
amazing service and support.” PP
Visit pelco.com/panoramic for more
information on the Evolution 360.
B.O.S.S. 5.1
Something
for Everyone
B.O.S.S.™ is the bid ordering specification software
of Pelco™ by Schneider Electric™ — a free, easy-to
use resource that includes online ordering, real-time
pricing and product information, customized price list
exports, and much more. With enhanced security and
administrative abilities, B.O.S.S. 5.1 is a critical resource
to help you access and manage pricing and detailed
information for more than 5,000 Pelco products.
Easier Navigation
Saves You Time
Now we’ve updated this
popular system with easier
navigation and quick links
to the most-used features.
B.O.S.S. 5.1 saves time and
improves accuracy while still
providing all the same features
on which you depend. Visit
boss.schneider-electric.com
to find prices and specification
sheets, generate a quote, or
submit an order directly to
Pelco.
MWIA-9HEP5T
How are others using
B.O.S.S. 5.1?
B.O.S.S. 5.1 offers the
best in user flexibility. Some
companies have several sales
associates who can create
quotes, but only one or two
people who can submit orders.
When a quote is accepted and
the order needs to be placed,
the sales associate notifies the
purchasing associate, who is
set up as the administrator.
That person then logs in to
B.O.S.S. 5.1, validates the
items on the quote, converts
the quote to an order, and
submits the order to Pelco.
With other companies that
purchase through distribution
and are unable to submit
orders online, they export their
orders to Excel or a PDF file
and email them directly to their
distributor. This provides the
company with a record of the
orders they have created, and
saves the distributor time by
ensuring that all products are
valid and prices are correct
when the purchase order (PO)
is received.
Can I Access B.O.S.S.
5.1 On the Go?
Yes, with Mobile B.O.S.S. you
can access the information you
need from anywhere, anytime.
Want to access a quick price
or product availability at the
jobsite? Feel like checking
your order status or viewing
tracking information while
you are waiting in line at the
grocery store? Then Mobile
B.O.S.S. is the tool for you.
Visit mobileboss.pelco.com
from your mobile device to
start using Mobile B.O.S.S.
today. Note: You must have an
active B.O.S.S. 5.1 account to
use Mobile B.O.S.S.
How do you use
B.O.S.S. 5.1?
Tell us how you use B.O.S.S.
5.1 and help others learn from
your experience. How does
the program meet your needs?
What is your favorite feature?
How has the program made
your life easier? Email Alisa.
Wright@schneider-electric.com
to share your comments.
Got a question?
Need a hand?
B.O.S.S. support is here
for you. Simply email your
questions to BossSupport@
schneider-electric.com, and
one of our helpful support
team members will contact
you as soon as possible. From
getting started and finding
your price to submitting orders
or troubleshooting an issue,
B.O.S.S. support has the
knowledge you need.
Who uses B.O.S.S.
5.1? Everyone!
• Manufacturer’s
representatives
• Dealers
• Distributors
• Integrators
• Installers
• Architects and engineers
• Consultants
• End users
•
•
•
•
Inside sales
Outside sales
Project designers
Purchasing agents
What does B.O.S.S.
5.1 offer?
• Real-time pricing and
product information
• Access to MSRP, dealer,
GSA, and customer-specific
pricing
• Technical specification
sheets and other product
documentation
• Product availability and
estimated shipping dates
• Order status (direct
customers)
• Order tracking (direct
customers)
• Online ordering with
confirmation (direct
customers)
• Complete quoting tool with
export features
• Product selection guides
and selector tools
• Interface to manage your
customers’ pricing
• Portal to request CPDs,
PRDs, and repair
authorizations
• Customizable price list
export
• Access to helpful tools and
information
• Access to the Buildings
Community site
• Administrative abilities with
multiple user roles
• Enhanced security
• An offline version (B.O.S.S.
Lite) that allows you to view
your pricing and generate
price lists, quotes, and
orders without an internet
connection. PP
| 67
INDUSTRY BOOT CAMP
Pelco Hosts Women in Industry Boot Camp
More than 50 businesswomen came together as part of the National Association of Electronic
Distributors (NAED) Women in Industry Boot Camp, hosted at the Pelco™ by Schneider Electric™ Clovis,
Calif. campus on April 17, 2014. The inspiring one-day boot camp was comprised of a network of women
in business ranging from new-to-the-industry professionals, to experts from various channels within the
electronics industry.
MWIA-9HSJF5
The National Association of Electronic
Distributors is a nonprofit organization
dedicated to serving and protecting
the electrical distribution channels.
68 |
The goal of the boot camp
was to foster relationships,
build a strong network of
individuals who share common
career aspirations, and share
and learn tips for success in
the electrical industry. Session
topics included “Identifying
Employer Expectations,”
“Managing the Unexpected,”
and “How Women Can Fire Up
Their Brand to Get Noticed,
Get Ahead, and Get the
Business.”
Pelco Global Training Director
Barbara Morgan gave an
informative presentation titled,
“Managing the Unexpected,”
where she explained that
today’s professionals
are likely to experience
acquisitions, mergers, reengineering, and technology
shifts throughout their work
life. Morgan led a discussion
to help the audience share
ideas about how changes
created by unexpected
events often impact career
plans, job satisfaction and
compensation, and knowing
how to respond effectively and
recognize the opportunities
associated with change can
keep careers on track.
The presentations were
followed by a lunch and
awards event, as well as
discussions on how to best
use the resources of the
NAED and other networking
opportunities.
Session panelist and Pelco Video Line of
Business Vice President — North America
Sales, Stephanie Mayes said,
“
I was honored to join a panel
of such a diverse and talented
group of women within the
industry. While we all have
different past experiences,
we all share common career
goals and the opportunity
to connect and network with
such an extraordinary group
of women is empowering.
”
↘
Visit the Women in Industry forum at www.NAED.org
for more information.
| 69
PRODUCT OVERVIEW: CONVERSION, TRANSMISION, AND POWER SYSTEMS
Pelco Media Conversion,
Transmission, and Power Systems
Pelco™ by Schneider Electric™ IP fiber optic, Ethernet over existing coax or twisted
pair, and power systems have been engineered specifically to deliver the high level of
performance, reliability, and compatibility that video security and network
professionals demand.
+ Product at a Glance
IP fiber optic transmission systems
All Pelco IP media
Ethernet media converters
conversion,
Unmanaged Ethernet switches
transmission,
Small form-factor pluggable
transceivers (FSFP)
and power systems
EthernetConnect™ EoC/UTP transmission
compatibility and
Power over Ethernet (PoE) midspan
power systems
optimized for video
IP Fiber Optic Transmission
From designing and installing all-new network and IP-based
All converters and switches are designed
to meet National Electrical Manufacturers
Association (NEMA®) TS 1/TS 2, Caltrans
traffic signal control equipment environmental
standards, and are designed for industrial
operating environments (-40 °F to 167
°F/-40 °C to 75 °C). Systems make use
of customer-installed FSFP units (sold
separately) for compatibility with a wide
range of optical fibers, optical connector
types, and optical transmission distances.
Refer to Pelco specification sheets for
detailed information at pelco.com
upon existing analog systems, Pelco media conversion and
transmission systems offer everything needed to make the secure
connection. And from end to end — because all components are
genuine, factory-tested Pelco video accessories — our sales,
technical support, and training teams are ready to assist with
any product questions or system design issues you may have.
Whether you’re looking for specialized functionality,
enhanced capabilities, or simply added peace of mind,
look to Pelco for the industry’s widest and most complete
MWIA-9HXGZ3
surveillance systems.
Total Connectivity for Video Security
video security systems, to connecting with and expanding
70 |
are engineered for
selection of camera and IP video accessories. Save time,
money, and provide tested and proven solutions for your
customers — ask for genuine Pelco IP accessories.
Ethernet Media Converters
For new installations, when converting from
analog to an IP-based system, or simply
replacing an older analog camera with an IP
camera, our media converters provide the
reliability and flexibility needed for maximum
system effectiveness.
Available in standard and mini configurations,
these Ethernet media converters are perfect for
standard rack, wall, above-ceiling, or withinenclosure installations.
Perfect for adding IP cameras to existing
analog fiber installations, Pelco offers
single-fiber, ST connection media
converters in multimode or single mode.
Unmanaged Ethernet Switches
These fast, reliable, unmanaged switches
provide for Ethernet transmission over
optical fiber — a perfect solution for easy
IP camera system extension. And by
making use of required FSFP pluggable
transceivers, these switches provide
maximum connectivity flexibility.
EthernetConnect EoC/UTP Transmission
The Pelco EthernetConnect series of products
offers a wide selection of Ethernet over coax/
UTP solutions that allow users and installers to
make use of existing coaxial cable and twisted
pair copper wire as Ethernet transmission
media. Available in standard and mini
configurations, perfect for standard rack, wall,
above-ceiling, or within-enclosure installations.
connectivity for most any camera installation
configuration. These interchangeable FSFP
transceivers are available for use with
unshielded twisted pair (UTP) cable, multimode
or single-mode optical fiber, in fast Ethernet
one- and two-fiber versions, and gigabit
Ethernet one- and two-fiber versions.
PoE Midspan Power Systems
Pelco PoE midspans provide a wide range
of power options for IP network cameras,
enclosures, pan-tilt-zoom (PTZ) systems, and
other edge devices over an Ethernet cabling
infrastructure using the IEEE 802.3 industry
standards. PoE technology combines the
advantages of enhanced security with design
flexibility by transmitting data and power
over a single Ethernet cable. Pelco multiport PoE midspans are easily incorporated
with network infrastructure using Simple
Network Management Protocol (SNMP) and
may be directly accessed through their own
Web interface. With indoor and environmental
systems, easy plug-and-play technology,
and no required power management,
users and installers alike can optimize and
expand their network security systems with
efficiency and cost-effectiveness.
↘
Features:
Rely on the industry’s widest
and most complete selection
of IP video accessories.
• Engineered to the
highest standards
• Tested extensively
to assure precise
compatibility
• Optimum video security
performance
• Supported by the best
service and support
in the industry
Save time, money, and
provide tested and proven
solutions for your customers
— ask for genuine
Pelco IP accessories.
High-performance solutions to transmit IP
video, data, and power over coax or UTP,
leveraging existing infrastructure wiring
Supports PoE and PoE+ cameras (PD
devices), for compatibility with most
existing cameras in the market
Coax and UTP compatible
Eliminates the need for new cabling in existing installations
FSFP Series Interchangeable Small
Form-Factor Pluggable Transceivers
Pluggable transceivers offer maximum media
system flexibility, allowing users and installers
alike to choose from a wide selection of
↘
Contact the manufacturer’s representative in your area today or visit pelco.com to
download complete specification sheets.
| 71
Contact Information
Worldwide Offices
North America
Clovis, California campus
3500 Pelco Way
Tel 559-292-1981
Toll Free 800-289-9100
Fax 559-348-1120
Toll Free Fax 800-289-9150
Schneider Electric
Fort Collins, Colorado campus
3800 Automation Way, Suite 300
Fort Collins, Colorado 80525
Toll Free 800-289-9100
Schneider Electric
Pleasanton, California campus
4309 Hacienda Drive #300
Pleasanton, California 94588
Tel 925-468-1509
Pelco Japan
Fuji Electric FA Components
& Systems Co., Ltd.
5-7, Nihonbashi Odemma-cho
Chuo-ku
Tokyo 103-0011, Japan
Tel +81-3-5847-8060
Fax +81-3-5847-8182
pelco-jp@fujielectric.co.jp
Schneider Electric
Orangeburg, New York campus
100 Dutch Hill Road, Suite 350
Orangeburg, New York 10962
Toll Free 800-289-9100
Schneider Electric Korea
14F Kbiz DMC Tower
189 Seongam-ro
Mapo-gu
Seoul 121-904, Korea
Tel +82-2-1588-2630
Fax +82-2-2630-9804
infoasiapacific@schneider-electric.com
Schneider Electric
5985 McLaughlin Road
Mississauga, ON, L5R1B8
Canada
Clark Northcott, Sales Manager
Tel 905-366-9367
clark.northcott@schneider-electric.com
Pelco Singapore
10 Ang Mo Kio Street 65
#02-15/16 Techpoint
Singapore 569059
Tel +65-6480-3700
Fax +65-6720-8873
Pelco by Schneider Electric
Ejército Nacional 904 piso 17
Col. Palmas Polanco
Mexico, D.F., C.P. 11560
Mexico
Tel +52-55-2629-5080
Tel +52-55-2629-5075
infomexico@pelco.com
Schneider Electric, Xi’an
Room 201 Xiyuege, Software Park
No. 72 Second Keji Road
Gaoxin District
Xian 710075, China
Tel +86-29-6569-2599
Fax +86-29-6569-2555
Asia Pacific
Schneider Electric, Shanghai
F5-F13 No. 89 East Yunling Road
Putuo District
Shanghai 200062, China
Tel +86-21-6065-6699
Fax +86-21-6065-6688
Pelco Macau
Alameda Dr. Carlos D’Assumpcao
180 Tong Nam Ah Central
Comercio 13, andar G,H,I
Macau
Tel +853-2872-3578
Fax +853-2872-3577
Schneider Electric, Beijing
Schneider Electric Building
No.6 East Wangjing Road
Chaoyang District
Beijing 100102, China
Tel +86-10-8434-6699
Fax +86-21-6503-7402
Australia and New Zealand
Level 3 / 78 Waterloo Road
Macquarie Park, NSW 2113
Austrailia
Postal address
Locked Bag 2211
Macquarie Park, NSW 2113
Australia
Tel +61-0-2-9125-9310
Fax +61-0-2-9889-4327
PelcoAustralia@pelco.com
Schneider Electric, Chengdu
F5, No. 7 Building, Zone D
No. 599 South Shijjucheng Road
Gaoxin District,
Chengdu 610041, China
Tel +86-28-6685-3777
Fax +86-28-6685-3778
72 |
Schneider Electric, Shenzhen
F20, No. 168 Tongsha Road Xili
Town, Nanshan District Shenzhen
518000, China
Tel +86-755-3667-7988
Fax +86-755-3667-7982/7983
Europe and United Kingdom
Beemdstraat 42
5652 AB Eindhoven
The Netherlands
Tel +31-0-40-251-98-70
Fax +31-0-40-251-98-35
EMEAsales@pelco.com
292/312 cours du 3eme Millenaire
69792 SAINT PRIEST Cedex
France
Tel +33-437-60-21-00
Fax: +33-478-90-31-12
pelco.france@pelco.com
Pelco by Schneider Electric DACH /
DACH, Germany, Austria, Switzerland
Schermenwaldstrasse 1
3061 Ittigen, Switzerland
Contact: Fr. Sanna Leerkes
Tel + 41-798256982
sanna.leerkes@schneider-electric.com
Via Stephenson, 73
20157 Milano
Italy
Tel: +39-02-99260111
Fax: +39-02-99670325
Pelco.Italia@pelco.com
Pelco by Schneider Electric Iberia
Hilanderas, 15
P.I. Los Angeles, 28906 Getafe
Madrid, Spain
Tel: +911832592
Pelco-Iberia@pelco.com.es
Pelco by Schneider Electric Sweden
Telefonvägen 30
Box 9026
126 09 Hägersten
Sweden
Contact: Mr. Lars Sjögren
Tel + 46-70-698-2333
lars.sjogren@schneider-electric.com
Indigo House,
Mulberry Business Park
Fishponds Road, Wokingham
Berkshire RG41 2GY, England
Tel +44-118-978-9276
Fax +44-118-974-0960
UKSales@pelco.com
Pelco by Schneider Electric Northern
Europe
Industriparken 32
2750 Ballerup
Denmark
Contact: Flemming Pless
Tel +45-44207243 / +45-27779430
flemming.pless@schneider-electric.com
Pelco by Schneider Electric Norway
Deliveien 10
N-1540 Vestby
Norway
Tel +47-07-300 / +47-6498-5600
Contact: Rune Nilsen
rune.nilsen@schneider-electric.com
Contact: Flemming Pless
Tel +45-27-77-94-30
flemming.pless@schneider-electric.com
Latin America
Pelco Brazil
Avenida das Nações Unidas 18605 Santo Amaro
04795-100 - São Paulo - SP, Brazil
Tel + 55-11-3468-5791
saopaulo@pelco.com
Schneider Electric Colombia, s.A.
Carrera 69F # 20-91
Bogota, Colombia
Tel +571 426 9730 x9608
camilo.sanchez@schneider-electric.com
Schneider Electric Panama, S.A.
Urbanización Los Angeles
Calle 63A, No. 24
Panamá City, Panamá
Tel +507-223-9088
Contact: Karen Lain
Karen.lain@schneider-electric.com
Schneider Electric Venezuela S.A.
Ave Intercomunal Guarenas Guatire
Sector Vega Arriba, Galpon 9C
Guatire Estado Miranda, 1220,
Venezuela
Tel +59-21-2340-0811
Fax +59-21-2340-0878
Schneider Electric Argentina S.A.
Av. Gral. San Martin 5020, Florida
Buenos Aires, B1604CDY Argentina
Tel +54-11-4730-8888
Fax +54-11-4730-0888
Middle East and Eastern Europe
Schneider Electric FZE
E Wing, Level 5
Dubai Silicon Oasis
P.O. Box 341057
Dubai, U.A.E.
Tel + 971-4-7099100
Fax + 971-4-7099388
ae-pelcosales@schneider-electric.
com
Schneider Electric / Saudi Arabia
Riyadh, Malaz, Ahsa Street,
Jareer Building
11682 Riyadh P.O. Box 89249
Saudi Arabia
Tel +966-11-291-287
Mobile +966505267742
Contact: Sabry ALmazraawy
sabry.mazraawy@schneider-electric.
com
Worldwide Offices
Israel
Schneider Electric
Sagid House, Industrial Park
“Hasharon”
POB 1800 Kadima 60920, Israel
Contact: Avihay Avraham
Tel +972-9-830-5511
Fax +972-9-899-6105
avihay.avraham@schneider-electric.
com
Pelco by Schneider Electric Finland
Sokerilinnantie=11C
02600 Espoo
Finland
Contact: Mr. Miika Havu
Tel + 358-400-794007
miika.havu@schneider-electric.com
Contact: Mr. Mika Ruotsalainen
Tel + 358-500-811741
mika.ruotsalainen@schneider-electric.
com
ZAO Schneider Electric
Dvintsev Str. 12-1, Bld. “A”
Moscow, 127018, Russia
Contact: Oleg V. Rubanenko
Tel +7-495-777-9990
Fax +7-916-287-9514
Oleg.Rubanenko@schneider-electric.
com
Schneider Electric Slovakia s.r.o.
Karadzicova 16
821 08 Bratislava
Slovakia
Contact: Dusan Novak
Tel: +421918700976
Fax: +421245524010
dusan.novak@schneider
electric.com
Schneider Electric Polska Sp.zo.o.
Ilzecka 24
02-136 Warszawa
Poland
Contact: Wojciech Ciecwierz
Tel +48604966137
Fax: +48223132411
wojciech.ciecwierz@schneider
electric.com
Pelco Czech Republic
Schneider Electric Czech s.r.o.
Thamova Str. 13
Prague 8, 186 00
Czech Republic
Contact: Ales Dostal
Tel +420602369421
Fax +420224810849
ales.dostal@schneider-electric.com
North American Manufacturer’s Sales Representatives
Pelco Romania
Schneider Electric
Dinu Vintila Str. 11, Euro Tower Bld.
Bucharest, 021101
Romania
Contact: Lliviu Mirsan
Tel +40212030660
Fax +40212321598
Liviu.Mirsan@schneider
electric.com
Pelco Kazakhstan
Schneider Electric LLP
151/115 Abay avenue
Almaty 050009
Kazakhstan
Contact: Dmitriy Timchenko
Tel +7-701-7359441
Fax +7-727-3970402
Dmitriy.Timchenko@schndider
electric.com
Pelco Bulgaria
Schneider Electric Bulgaria
Business Park Sofia,
Building 4, Floor 6
1766, Sofia
Bulgaria
Contact: Georgi Lazarov
Tel +359-2-9329320
Fax +359-2-9329393
Georgi.Lazarov@schneider
electric.com
Hungary
Schneider Electric Hungária Zrt.
Hauszmann Alajos utca 3/B
H-1117 Budapest
Contact: Szucs Attila
Tel.: +3613822721
Fax: +3612061451
attila.szucs@schneider-electric.com
Africa
Schneider Electric South Africa
1 Riverview Office Park
Janadel Avenue
Halfway Gardens
Midrand
1685, South Africa
Tel +27-11-254-6400
East Territory
Mike Prysock, Region Sales Director
Tel 559-259-1118
mike.prysock@schneider-electric.com
Territory: Delaware, District of Columbia,
Eastern Pennsylvania, Southern New
Jersey, Maryland, North Carolina,
South Carolina, Virginia
South Central Territory
Todd Brodrick, Region Sales Director
Tel 559-313-9976
todd.brodrick@schneider-electric.com
Territory: Arkansas, Louisiana,
Mississippi, Oklahoma, Texas,
Western Tennessee
Tech Sales & Marketing
2353 Rice Street, Suite 220
Roseville, MN 55113
Tel 612-810-1777
craig@tsmnorth.com
Territory: West Wisconsin, North
Dakota, South Dakota, Minnesota
West Central Territory
John Minasyan, Region Sales Director
Tel 559-363-5646
john.minasyan@schneider-electric.com
Territory: Northern California,
Northern Nevada, South-Eastern
Idaho, Utah, Wyoming, and Colorado
Ken Massrey Associates, Inc.
www.kmacctv.com
550 Wald
Irvine, California 92618
Tel 800-352-5318
Fax 949-341-0744
Territory: Arizona, Hawaii, Southern
California, Southern Nevada,
New Mexico
Pacific Northwest Territory
Steve Rice, Sales Manager
Tel 253-459-9665
steve.rice@schneider-electric.com
Territory: Alaska, Northern Idaho,
Montana, Oregon, and Washington
Monfort Electronics Marketing
www.monfortcorp.com
6136 S. Belmont Ave.
Indianapolis, IN 46217
Tel 888-636-8877
Territory: Northern Illinois,
Northwestern Indiana, East
Wisconsin, Kentucky, Indiana,
Michigan, Ohio, West Virginia, West
Pennsylvaniaa
R.W. Kunz & Associates
www.rwkunz.com
4600 West 90th Terrace
Suite 101
Prairie Village, Kansas 66207
Tel 913-648-3535
Fax 913-648-8427
Territory: Iowa, Southern Illinois,
Kansas, Missouri, Nebraska
SpecPoint, Inc.
www.specpoint.com
1050 Northfield Court
Suite 250
Roswell, Georgia 30076
Tel 770-518-1120
Fax 770-518-0234
Territory: Florida, Georgia, Alabama,
Eastern Tennessee
Northeast Territory
John Centofanti, Region Sales
Director
Tel 845-652-3246
john.centofanti@schneider-electric.com
Territory: New York, New Jersey, East
Pennsylvania, Delaware, Connecticut,
Maine, Massachusetts, Vermont,
Rhode Island
Africa
Contact: Najah Benzina
Tel + 33-0-6-45224522
Fax +33-0-4-78030764
Najah.Benzina@pelco.com
Pelco Turkey
Kucukbakkalkoy Mah.
Elvan sok., No: 16-18B
34750, Atasehir-Istanbul
Turkey
Tel +90-216-655-8888
Fax:+90-216-655-8787
pelcoturkiye@pelco.com
| 73
Worldwide Offices
Africa
MV Tronics CC
Unit B20, Block B, Lone Creek
Waterfall Prk
Midrand Gauteng
South Africa
01685
Tel: +27-011-466-8420
Fax: +27-011-466-8421
Contact: Meetesh Rameshchadra
meetesh@mvtronics.co.za
Contact: Cindy Fredericks
cindy@mvtronics.co.za
Asia Pacific
Hi Tech Electro Repair PVT Ltd
1st Floor, 103 Regent Square
Gangeshwar, Mahadev Road
Adajan, Surat 395009
India
Tel: +91-261-644-0562
Contact: Divyesh Suratwala
divyesh.suratwala@hitechrepairs.
co.in
Pelco Service Singapore
10 Ang Mo Kio Street 65
#02-15/16 Techpoint
Singapore 569059
Tel +65 6480 3700
Fax +65 6720 8873
Contact: Liaw Swee Weng
pelcoservice-singapore@
pelco.com
China
Zhan Xu Electronics Shanghai
Rm A109, 3A Floor Boyao
Biz Square #1685 Yanggao(s) Rd
Shanghai 200125
China
Tel: +86-21-5010-4038
Fax: +86-21-5076-1387
Contact: Xu Shi Min
shimin.david.xu@gmailcom
Zhan Xu Electronics Zhuhai
South-A, 8th Fl, Yiyuan Bldg Zone
5-2
Zhuhai Park Zhuhai-Macao Cross
Border Industrial Zone
Zhuhai 519020
China
Regions: Hong Kong and Macau
Tel: +86-756-6805938 +853
62413080
Fax: +86-756-6805939
Contact: Xu Shi Min
Xu.shimin@pelcoservice.com
Australia & New Zealand
Westview Electronics PTY Ltd.
Unit 1, 7 Packard Ave.
Castle Hill NSW 3154
Australia
Tel +61-2-9659-0077
Fax +61-2-9659-0066
Contact: Vince Dimauro
vince@westviewelectronics.com.au
74 |
Europe & United Kingdom
Germany
Securmatic Repair Center GmbH
Halskestrasse 36
40880 Ratingen
Germany
Tel +49-2102-71439-0
Fax +49-2102-71439-21
Contact: Manfred Gursky
m.gursky@securmatic-repair-center.
de
Central & South America
Argentina
Digifix Electronicos - Argentina
Calle Lanin 198
Barrancas
C1274AED Capital Federal
Argentina
Tel +55-11-4303-3371
Fax +55-11-4303-3379
Contact: Juan Nasoni
digifix@digifix.com.ar
Russian Federation
JSC CPS-Technical Centre, Inc.
Aerodromnaya 2 bld. 1
125363 Moscow
Russia
Tel +7-495-645-6746 x4111
Fax +7-495-645-6746 x1707
Contact: Leonid Gorchilin
l.gorchillin@cpstc.com
Brazil
Digifix Comércio de Componentes
Eletrônicos LTDA
Av. Dr. Arnaldo
2052 - Sumaré
01255-000 São Paulo – SP
Brazil
Tel +55-11-3675-1951
Fax +55-11-3213-5155
Contact: Simone Borellit
digifix@digifix.com.br
Spain
Automatismos Y Montajes S.L.
Julio Palacio, 18 Nave 10
28914 Leganes, Madrid
Spain
Tel +34-91-680-3326
Fax +34-91-680-0217
Contact: Cesar Marinez Bravo
pelco@amsa-sl.com
Turkey
Gate Elektronik
Teknopark Park Istanbul
Sanayi Mah Havaalani Ic Yolu Cad.
Dis Kapi No#: 3 2.Blok 1B41/1B42
34912 Pendik
Istanbul-Turkey
Tel +90-216-537-18-88
Fax +90-216-537-19-90
Contact: Can Kavak
can.kavak@gateelecktronik.com.tr
United Kingdom
Multicare Electronics
Unit 5A, Gate 2
Silver Royd Business Park
Silver Royd Hill
Leeds
LS12 4QQ
England
Tel +44-113-279-1255
Fax +44-113-279-2229
Contact: Tony Fraser
pelco@multicare.org.uk
Middle East
United Arab Emirates
Olive Electronic Devices Maint
Shop D 3, Shaika Mahara Al Qassimi
Bldg
Industrial Area 13, (Tasheel Bldg)
P.O. Box 72417, Sharjah
United Arab Emirates
Tel: +9716 5512252
Fax: +9716 5514417
pelco@oliveuae.com
CPA CFTaV Service Comercio Ltda
Av. Pompeia, 2016-Pompeia
São Paulo, 05022-001
Brazil
Tel: +55-11-3672-1274
Contact: Claudio Dionizio
comercial@cftvservice.com.br
Chile
EyD Ingenería y Servicios Ltda.
Los Conquistadores - 2785
7530265 Providencia
Santiago, Chile
Tel +56-2-757-9700
Fax +56-2-757-9720
Contact: Jorge Gomez
jorge.gomez@eyd.cl
Colombia
Centro de Servicio Schneider SAS
Carrera 62 No 100-44
Barrio Andes, Bogotá
Colombia
Tel +571-271-8921/8924
Fax +571-271-8925
Contact: Nicolás Zuluaga
info@centrodeservicio-schneider
electric.com
Panama
Grupo Sigma
Plaza Leon Bldg. 1
Ricardo J. Alfaro Ave.
Panama City
Panama
Tel +507-279-1490
Fax +507-279-0341
Contact: Hajro Toruno
pelco@sigmapanama.com
Costa Rica
Domótica
San Rafael de Escazu
Residencial Trejos Montealegre del
Vivero Exótica, 800 Mts.
San Jose, Costa Rica
Tel + 506-2-289-2220
North America
Canada
Video Experts Mississauga
400 Matheson Blvd. E. Unit 5
Mississauga, ON L4Z 1N8
Canada
Tel +1-800-722-3973
Fax +1-866-797-2288
Contact: Glenn Watson
pelcoservice@videoexperts.com
Video Experts Montreal
145 Barr, Unit 2
Saint Laurent, QC H4T 1W6
Canada
Tel +1-800-722-3973
Fax +1-866-797-2288
Contact: Glenn Watson
pelcoservice@videoexperts.com
RBE Video Incorporated
2121-11871 Horseshoe Way
Richmond, BC V7A 5H5
Canada
Tel: +1-604-277-6533
Contact: John Reynolds
United States of America
Pelco Headquarters
Building 7
3500 Pelco Way
United States
Tel 559-292-1981
Toll Free 800-289-9100
Fax 559-292-8604
Contact: Kim Rhine
serviceusa@pelco.com
Mexico
Mantenimiento de Seguridad
S.A. de C.V.
Tlacotalpan No. 131
Colonia Roma Sur
06760 México, DF
Mexico
Tel +52-55-5564-2726
Fax +52-55-5564-3209
Contact: Arturo Camacho
mdse@prodigy.net.mx
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Pelco Press Summer 2014

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