Dr. Mike Doughty, Assistant Superintendent Monroe #1 BOCES 11
Transcription
Dr. Mike Doughty, Assistant Superintendent Monroe #1 BOCES 11
Dr. Mike Doughty, Assistant Superintendent Monroe #1 BOCES 11 Linden Park Rochester, NY 14625 585.383.2201 michael_doughty@boces.monroe.edu Advanced slide design “Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.” - Tom Peters While I am nearly certain that Tom Peters was not talking about PowerPoint presentations in the quote above, his words still apply. To improve the quality of our presentations, we must pay careful attention to “design, manufacturing…layout, processes, and procedures.” To ignore these in favor of canned templates and text-filled slides is a one-way ticket to boredom for your audience. In his 2007 book Clear and to the Point: 8 Psychological Principles for Compelling PowerPoint Presentations, Stephen Kosslyn describes eight psychological principles with vivid examples and just enough research to make skeptics believe. His eight principles and their brief descriptions are listed below: A few examples will help illustrate these several principles. Consider the graph below; quickly try to determine how the fourth graders did in 2008. This takes some effort and is a good example of the principle of capacity limitations. You can figure it out, but it takes time. If your goal in the presentation is to give your audience practice reading complex graphs from far way, you nailed it with this graph. 1.The Principle of Relevance – Communication is most effective when neither too much nor too little information is presented; 2.The Principle of Appropriate Knowledge – Communication requires prior knowledge of pertinent concepts, jargon, and symbols; 3.The Principle of Salience – Attention is drawn to large perceptible differences; 4.The Principle of Discriminability – Two properties must differ by a large enough proportion or they will not be distinguished; 5.The Principle of Perceptual Organization – People automatically group elements into units, which they attend to and remember; 6.The Principle of Compatibility – A message is easiest to understand if its form is compatible with its meaning; 7.The Principle of Informative Changes – People expect changes in properties to carry information; and 8.The Principle of Capacity Limitations – People have limited capacity to retain and to process information, and so will not understand a message if too much information must be retained or processed (Kosslyn 2007, pp. 4-11). If you are trying to make another point using the data, you might want to consider something like this graph. In this case, it’s easy to tell how the fourth graders did in any of the years shown on the graph. This pair of graphs also demonstrates the principle of relevance, whereby just the right amount information is displayed in the second example. Spotlight on the presenter: Think about a presentation you’ve seen that was very effective. What did the presenter do? How did she engage with the audience? Did she use slides? What did the slides look like? Do you think the effectiveness of that presenter is a result of innate traits with which she was born? Or do you think she developed those skills over time? In her 2006 book Mindset: the New Psychology of Success, Carol Dweck explores the differences between a fixed mindset and growth mindset. She demonstrates conclusively through her own research and the work of others, that just about anyone can get better at just about anything. She cites the work of educational researcher Benjamin Bloom, “After forty years of research on school learning in the United States, as well as abroad my major conclusion is: What any person in the world can learn, almost all persons can learn, if provided with the appropriate prior and current conditions for learning” (Dweck 2006, 65-66). The key is to be willing to believe that you can get better and to take steps to actually get better. Geoff Colvin’s (2008) research on top performers sheds light on the essential elements of what he calls deliberate practice: ● The practice is specifically designed to improve performance, that is, it stretches you just beyond your current ability. ● High levels of repetition are required that goes beyond running through something once. ● Continuous feedback is essential. The element here is that the feedback must be rigorous, precise, and from a knowledgeable colleague, mentor, or coach. ● The practice itself must be mentally demanding. We are not talking about mindless repetition. This is the kind of practice that can be mentally exhausting, where you pinpoint minute aspects to improve. It’s not fun. “How do you get to Carnegie Hall? Practice, practice, practice.” While often attributed to Jack Benny, the origin of this joke and punch line is sketchy. In any case, its message is at the heart of good presentations. So how do you approach deliberate practice when it comes to presentations? Prepare. It sounds simple, but for so many presenters, preparation is typing titles and bullet points into PowerPoint slides. Even if you are not going to stand up in front of a large screen and rehearse your presentation, sit at your desk and talk through it. Close the door and actually say what you plan to say to the audience as you click through the slides. Get high-quality feedback. For particularly high stakes presentations or for presentations that I have not given before, I find a trusted and honest colleague to watch me give the presentation. It can feel contrived giving the presentation to one person, but the act of actually putting my words with the slides invariably yields positive changes and reduces my anxiety for the big show. Presenter tips Getting it just right – lessons from orchestra. My high school orchestra teacher, Mrs. Carr, always used to say that her goal in crafting the program for any concert was to leave the audience wanting more, not wishing they heard less. Find that balance. It’s a little like packing for a trip. My mother would always tell me to lay out what I thought I needed and then put half of it away before packing my suitcase. She was always right. All’s well, that ends well. Your ending is as important as your beginning. Make sure that you plan and practice how you will end your presentation. And be sure that you plan to end on time or early. Remember, the difference between a good meeting and a great meeting is the ending time. On time is good. Early is great. Late is unacceptable. Test the equipment. Get the audience involved. Experience has taught me and research has confirmed that humans have short attention spans. I have taught kindergartners up through post graduate students, and my observations have been consistent: about ten minutes is the maximum that anyone can pay really close attention. As a result, you need to build in opportunities for the audience to process information and participate. This can be as informal as a “turn and talk” or having participants jot something down on paper. Recently, I have started using www.polleverywhere.com to get real time responses to questions from audience members. You can create a free account on the website and have participants text their answers to your question. You can even display the graph as people are responding to show the responses as they are recorded. The free version of the website will only allow you to have up to 40 votes per poll question. I have been presenting for a long time, and my hubris got the better of me recently. I was giving a presentation on the new Annual Professional Performance Review (APPR) regulations for teachers to our local school boards group. I arrived early to make sure the equipment worked. After restarting the computer and the projector, I was able to get the image to project on the screen, only to have the resolution and an earlier version of PowerPoint goof up the layout of my slides. Beautiful slides turned mediocre. One solution is to click through all of your slides quickly before the presentation to be sure they appear on the screen as you created them. Another solution is to bring your own computer. Buy a clicker, and learn how to use it. There is nothing worse than being tied to a podium so that you can advance slides. Remote controls are around $50 from any office supply store and are well worth the money and peace of mind. Keep it in your briefcase or computer bag, and you will never be tied to the podium again. Use a microphone. Here are a couple of my favorites: “Can everybody hear me? Then I won’t use the mic.” “I don’t like microphones; I’ll just use my teacher voice.” In large groups, this might work for the first few minutes, but you will end up shouting yourself hoarse and annoying your audience with your harsh tones. If the group is larger than 50, you are likely to need a microphone. Get over it, and use it. It’s not about you; it’s about your audience. Making the case (again) for a handout. I have often had to work with colleagues to plan presentations. As with any creative endeavor, putting together a presentation with a group or even just one other person can be challenging. There is a temptation, for efficiency’s sake, to divide up the work – you make the first five slides, and I make the next five. Tempting as this is, it makes for a disjointed and often incoherent presentation. I have seen this deteriorate into presenters reading the slides to the group during the presentation. Say goodbye to audience engagement. Another pitfall of group presentation design is the tendency to load slides up with text. Working with groups over time in graduate school and in large organizations, I have found that people retreat to this comfort zone when they are not confident in their own knowledge of the content. Rather than risk forgetting something, there is a tendency to put all of the text on the slide – just in case. The result is a predictable death spiral. Once the text goes on the slide, preparation stops. When it is time for the presentation, the presenter hasn’t prepared beyond keying the text on the slide, so they end up reading it to the audience. Intervening in a group to prevent this can be tricky. When I have pushed back, the response is often something like, “people like my slides because they like having the information to take with them.” The easy answer to this is “make a handout.” Remember, the presentation is about what the presenter has to say, and the slides should support the presenter, not the other way around. If you feel like participants need something to take with them, make a handout using a program designed for that purpose like Microsoft Word or Microsoft Publisher. I have used the process of creating a handout as a way to clarify my thinking about a presentation. Before I sketch my slides or even create a new PowerPoint file, I try to make the handout for the presentation. Writing down what you think is most important, and what you hope people will take away from your presentation, forces you to get your act together. When I have expressed clearly the essence of my presentation, creating the slides and telling the story becomes the easy part. A note on story or issue in the context of what could be is a powerful design for an effective presentation. For a quick primer on Duarte’s application of story to presentations, watch her TED talk (http://www.ted.com/talks/lang/en/nancy_ duarte_the_secret_structure_of_great_talks.html). Getting to the story can be difficult and will require effort. Consider the following as you try to craft your story. Find the connection Recently, I was asked to prepare and deliver a presentation about the Common Core State Standards. Knowing that this is not the most exciting content, I searched for a story. As I was reading about the major shifts in practice related to the Common Core, I started thinking about my own experiences in mathematics and ELA instruction. One of the major concepts in the Mathematics Common Core is the emphasis on a deep understanding of fractions as a precursor to algebraic thinking. I remembered that my high school geometry teacher always used to say that, “fractions are your friends.” So I called up Mrs. Hage who retired from Cortland Jr.-Sr. High School and asked her if I could have a picture of her to use in a presentation I was giving about the Common Core State Standards. She laughed and sent me a picture. The story humanized me as the presenter and made the dry content more interesting. “I don’t necessarily start with the beginning of the book. I just start with the part of the story that’s most vivid in my imagination and work forward and backward from there.” - Beverly Cleary “You can have piles of facts and still fail to resonate. It’s not the information itself that’s important but the emotional impact of that information.” - Nancy Duarte from Resonate (2011) “The human brain automatically tries to organize and make sense out of experience. One happy consequence is that humans like to tell and understand stories” (Kosslyn 2007, p. 34). In her 2011 book Resonate, Nancy Duarte describes how great presentations follow a predictable story grammar. Using examples of presentations from politics, business, education, and the arts, Duarte makes a strong case for the natural flow of stories throughout effective presentations. Helping audiences understand the current state of a problem More examples Since I became a school administrator in 2001, I have written a weekly newsletter for staff. In my section of the newsletter, I try to connect something going on in the “real world” or in my life to our work in the organization, whether a school or a BOCES. The inspiration for these weekly columns has been everything from quotes, to popular culture, to statistics, to my children. I have the most recent versions archived here: http://instruction.monroe.edu/bulletins. References – Annotated Colvin, G. (2008). Talent is overrated: What really separates world-class performers from everybody else. New York, NY: The Penguin Group. Colvin systematically unpacks what it takes to become a world-class performer in a variety of areas from sports to music. His examples are illustrative and his descriptions of the essential elements of deliberate practice are very clear. Duarte, N. (2010). Resonate: Present visual stories that transform audiences. Hoboken, NJ: John Wiley & Sons, Inc. This is Nancy Duarte’s follow-up to her first book, Slide:ology. She does a fantastic job using examples of famous talks and speeches to show the impact of the elements of story on presentations. While the book is wonderful, seeing Duarte present the major concepts at TED is even more powerful. Filmed in November 2011 and posted in February 2012, Nancy Duarte’s TED talk on the secret structure of great talks is a wonderful summary of the book and is well worth the 19 minutes it takes to watch. In addition to providing great information, Duarte is an excellent presenter (http://www.ted.com/talks/lang/en/nancy_duarte_the_secret_structure_of_great_talks.html). Dweck, C. (2006). Mindset: The new psychology of success. New York, NY: Random House, Inc. Dr. Carol Dweck describes several studies that show the power of a growth mindset vs. a fixed mindset. She provides several examples in sports, business, and relationships. She also offers ideas and implications for parents, teachers, and coaches. Kosslyn, S.M. (2007). Clear and to the point: 8 psychological principles for compelling powerpoint presentations. New York, NY: Oxford University Press, Inc. Kosslyn’s scholarly approach to communication through PowerPoint is refreshing and accessible. He describes his eight psychological principles with vivid examples and just enough research to make skeptics believe. His eight principles are 1. Relevance, 2. Appropriate Knowledge, 3. Salience, 4. Discriminability, 5. Perceptual Organization, 6. Compatibility, 7. Informative Changes, and 8. Capacity Limitations. Reynolds, G. (2008). Presentation zen: Simple ideas on presentation design and delivery. Berkeley, CA: New Riders. This was the first presentation book I picked up after reading Daniel Pink’s A Whole New Mind. Pink referenced Presentation Zen as an example of effective use of design principles. In Presentation Zen, Reynolds explores the concepts of planning, designing, and delivering effective presentations in the context of graphic design principles and story-telling. This is a great place to start reading about presentations as it is accessible and highly practical with many sets of before and after slides. You might also want to take a look at Reynolds’s blog (http://www. presentationzen.com/). He regularly updates it with new content, and I have found it to be very helpful. Reynolds, G. (2010). Presentation zen design: Simple design principles and techniques to enhance your presentations. Berkeley, CA: New Riders. This second book by Garr Reynolds expands on concepts introduced in Presentation Zen while focusing on the design part of the process. There are many examples of before and after slides. The chapter on displaying data is particularly strong. Reynolds, G. (2011). The naked presenter: Delivering powerful presentations with or without slides. Berkeley, CA: New Riders. In his third book, The Naked Presenter, Garr Reynolds focuses his attention on what the presenter does. Great slides and visuals are important, but if the human being in front of the audience can’t deliver, all hope is lost. Reynolds’s practical tips and techniques are helpful and easily accessible.