AcroSoft Email Monitor - Parallax Technologies

AcroSoft Email Monitor
What is AcroSoft Email Monitor?
It is a known fact that technology has transformed the insurance
industry, creating more efficient processes for all involved. Insurance
companies have quicker access to the information they need, and
customers can report claims and submit policy applications via the
internet. In addition, companies are seeing an increase in incoming
mail received via fax servers and email.
To help eliminate the need to print and scan faxes, AcroSoft introduced
the AS Fax Interface. Using a fax server, incoming faxes are imported
into AS Documents. Now, AcroSoft is helping companies adjust to
the increase in email business with the AS Email Monitor. The Email
Monitor allows companies to monitor selected email inboxes, then
import documents directly into AS Documents. Certain criteria, such
as policy number, claim number, or other identifiers existing in the text
or subject line of the email, can be used to index the email and any
attachments to the correct folder in AS Documents.
The AS Email Monitor can be set up in a variety of ways depending
on the needs of the company. The receiver monitors the specified
inboxes, automatically importing email and/or any attachments into AS
Documents. Emails, as well as attachments, may be imported into AS
Documents in the native file format or converted to TIF images.
Benefits
• Multiple inboxes available for monitoring
• Automatic indexing and filing
• Automatically distribute mail by department
• Eliminate overlooked and lost documents
Mail organization
AS Email Monitor helps companies to better organize
incoming mail and correspondence. Many times items are
lost and overlooked due to the amount of email that is
coming in daily. With the Email Monitor, items received are
automatically imported and distributed to the correct file
and organized accordingly.
Customization
Companies have the flexibility of customizing the Email
Monitor to best fit their business. Customization includes
options to parse different parts of the email for indexing
information, a variety of email and attachment conversion
options, and the ability to determine the destination of the
mail, whether it be a workflow notification to a user or a
claim or policy file.
In addition to how documents are imported, companies also determine
what the next step is. Once the emails have been brought into AS
Documents, they may be sent to a specified work queue for review,
or an automated workflow process may be initiated given sufficient
information. From there, the documents are processed regularly.
The benefits of the Email Monitor are endless and include decreasing
paper mail and faxes by setting up email accounts to receive incoming
mail, eliminating manual indexing processes, better organization
of mail by department, and the automatic import of emails and
attachments into the correct file folder. In addition, users are no longer
having to use individual email address to receive new mail for filing, in
turn helping to eliminate overlooked or misplaced items.
The AS Email Monitor is the perfect solution for the forward-thinking
insurance company. It eliminates the need for users to monitor email
inboxes, sort through new business, and then manually index emails
and attachments to the correct folder. All incoming emails sent to
the specified address are simply imported into AcroSoft. Without
assistance from users, information is in its place.
For more information on AS Email Monitor, please contact AcroSoft at
info@acrosoft.com.
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