Agents News 2007 - Caribbean Tourism Organization

Transcription

Issue 24 – Jan 2007
AgentsNews
Caribbean Training Programme Newsletter
www.caribbean.co.uk
Roadshows/Exhibition News
Caribtours will be holding London Travel Agent Training
Events at the Mandarin Oriental on the following dates:
Thursday 29 March 2007
Thursday 10 May 2007
Thursday 14 June 2007
Thursday 2 August 2007
Please contact xuan.gardiner@caribtours.co.uk for more
information.
The Essential Detail Roadshow will take place from
14-18th May in the following venues:
London – Belfast – Dublin – Cheshire – Glasgow
Jamaica Tourist Board will be holding a Valentine’s
Incentive Competition throughout January & February and
they will conduct the following events:
May – Jamaica Travel Agents Roadshow UK/Ireland
August – Jamaica (JTS) Summer Sizzla – Agent BBQ
September – Ireland Travel Agents Sales Blitz
Puerto Rico Tourist Office will be exhibiting at the
following shows:
FITUR: Jan. 31-Feb. 4, Madrid.
Reisen Hamburg: Feb. 7-11, Germany.
Puerto Rico´s Consumer Evening with Meier´s Weltreisen
and DER Travel Agency: March 29, Weisbaden, Germany.
Pow Wow: May, USA.
St. Lucia Tourist Board will be exhibiting at the
followings shows:
Dublin Holiday World - 25th - 28th January
Tatton Park Wedding Show 27th - 28th January
Caribbean Airlines Pow Wow – 12th March – please contact
aforde@stluciauk.org or call: 020 7341 7000 to request
an appointment.
Training Programmes
Barbados Tourism Authority Barbados Specialist
Tel: 020 7636 9448
Sandals and Beaches Resorts SABTA
Tel: 020 7590 0210
www.travelweekly.co.uk/academy
Travel Weekly Academy
Elite Island Resorts
St Lucia Tourist Board
Couples Resorts
Cayman Islands Tourist Board Sunset Resorts
www.traveluni.com
Travel Uni
Antigua & Barbuda
Bahamas
Bermuda
Welcome to Issue 24 of the CTP Newsletter,
your own personal update on all that’s new on the training programme and in the Caribbean region.
We’ve decided to make it an e-newsletter for the New Year. Edited by Lorraine Grant, CTO London
Happy 2007!
The Caribbean Tourism Organisation (CTO) would like to wish all their CTP Agents a Happy New Year.
Well this is our first e-newsletter and we’ve packed it full with lots of news and updates for 2007. It can be
printed or forwarded to friends and family, so they can also be updated on what’s happening in the Caribbean!
We would like to thank those of you who have contributed to the newsletters for 2006 and we look forward to
receiving a lot more stories from you for future issues. Happy Reading!
Destination Fact File – GRENADA
Tropical rain forests filled with a large variety
of flora and fauna, together with over 40
pristine white beaches and clear turquoise
waters are just some of the delights of
Grenada. So beautiful is the island that onesixth of Grenada’s whole landmass is
preserved as parks and natural wildlife
sanctuaries. There are picturesque waterfalls
throughout the island, beautiful crater lakes
and more spices per square mile than
anywhere else in the world.
Grenada has escaped large-scale tourism, and
with an eco-friendly government, hotel
developments on the island have been
carefully monitored ensuring Grenada’s
reputation as one of the most unspoilt of the
Caribbean islands. The underwater scenery in
Grenada is every bit as breathtaking as it is above
the waves with over 50 well protected dive sites,
including the largest wreck in the Caribbean.
Shopping Basket (in $US)
Dinner in a restaurant – $35
Lunch in a restaurant – $20
Local Beer – $2
Car hire – from $50
Diving – from $45
Grenada is the ideal destination for those seeking
somewhere special for a wedding or honeymoon
or for those who wish to go hiking, mountain biking,
whale and dolphin watching, river tubing, exploring
old forts and spice plantations or even for those who
simply wish to relax on a really nice beach.
Contact details:
Grenada Board of Tourism, 11 Blades Court, 121
Deodar Road, London SW15 2NU
Tel: 0208 877 4516 / Fax: 0208 874 4219
Email: grenada@representationplus.co.uk
Website: www.grenadagrenadines.com
Cricket World Cup
2007 is a truly sporting year for the Caribbean as it plays host to the ICC Cricket World Cup, for the first
time in history, in March. There will be warm up matches from 5th – 9th March and then the Opening
Ceremony will take place in Jamaica on 11th March. The stages will run from 13th March – 28th April, when
the final will take place in Barbados.
Grenada
Elite Island Resort
Jamaica
Matches will take place in Antigua & Barbuda, Barbados, Grenada, Guyana, Jamaica, St Kitts & Nevis, St
Lucia, St. Vincent & The Grenadines and Trinidad & Tobago.
www.ttglive.com/Knowledge
Travel Trade Gazette – The Knowledge
Occidental Hotels & Resorts
SuperClubs
For more information, please visit
www.icc-cricket.com/events/worldcup
Educationals
Essential Detail (0208 874 9534)
May/June/
October/November
Jamaica Tourist Board (mail@visitjamaica.uk.com)
Jamaica Travel Specialist Fam Trip - UK & Ireland May
Meet me in Jamaica – Groups and Incentive Fam May
Jamaica Travel Specialist Fam Trip – UK and Ireland November
Puerto Rico Tourism Office
(puertoricoeuro@prtourism.com)
May, July,
August & September
Chapter Member Highlight
Flight News
Every issue we highlight one of our Chapter
Member hotels or hotel groups. This quarter
we are delighted to be looking at Kerzner
International Resorts.
From March 28, 2007, Caribbean Airlines, which launched on 1st January 2007
and British Airways will offer its customers direct flights from Port-of-Spain to
London, Gatwick Airport on a Boeing 777, through a partnership with British
Airways. This direct flight will be offered every Wednesday, Thursday and Saturday.
On all other days, a seamless, connecting service between Port-of-Spain and
London via Barbados can be booked with Caribbean Airlines. The current schedule
to Heathrow Airport continues daily until March 27th, 2007. The arrangement is
part of a codeshare agreement signed between Caribbean Airlines and British
Airways. Caribbean Airlines (previously BWIA) will accommodate all passengers
currently booked on BWIA.
Renowned for its magnificence and innovation, Atlantis, Paradise Island in The
Bahamas boasts phenomenal attractions for all the family... an amazing marine
habitat for over 50,000 marine animals, thrilling water slides and attractions, huge
flexibility when it comes to accommodation, plus casino, a variety of fabulous dining
options and Marina Village with its stylish shops and restaurants.
However... a monumental new chapter is set to emerge in early 2007 which will
include a new all-suite hotel, never before seen water slides, encounters with
dolphins, world class dining and exciting nightlife.
Top designers are collaborating to create the ultimate in tropical sophistication –
The Cove Atlantis – a 600-suite tower perched above a peninsula formed from two
of the most beautiful beaches in the world. The best creative minds and water ride
technologists are producing a new, 63-acre waterscape and a team of marine
mammal experts will deliver the most immersive and educational dolphin experience
in the world.
This resort within a resort
will deliver all the perks and
visuals of a magnificent
Caribbean destination with
the finest dining, incredible
service and unmatched
experiences.
During 2005-06, Puerto Rico has achieved 11 new flights or expansions to
existing service representing a 2% increase in seat capacity and an economic
impact of over $100 million. Recent new air service and development includes the
following airlines: JetBlue, Continental Airlines, Delta Air Lines and Caribbean Sun
Airlines. Please call 00800 7426 7426 or email puertoricoeuro@prtourism.com for
more information.
A new weekly route with Virgin Atlantic started on November 16th from
Manchester to St. Lucia, making the island even easier to reach. St. Lucia
Tourist Board provided a steel band and rum punch at Manchester Airport,
enabling passengers on the inaugural flight to get into the Caribbean spirit
prior to departure.
Caribtours has announced that British Airways, Virgin Atlantic, BMI and Air
Jamaica have updated their child policy to extend the age to 2-16yrs from 2-11yrs.
For more information
contact Jean Joseph on
0208 834 2005 or email
jean.joseph@kerzner.com
Island News/Events Diary
March-April 07 – Cricket World Cup
Antigua & Barbuda, Barbados, Grenada, Guyana, Jamaica, St. Kitts & Nevis, St.
Lucia, St. Vincent & The Grenadines, Trinidad & Tobago. For more information visit
www.icc-cricket.com/events/worldcup
Jamaica
March 11
April
July/August
CWC 2007 Opening Ceremony, Trelawny, Jamaica
Jamaica Carnival
Reggae Sumfest and Reggae Sunsplash
Puerto Rico:
Jan 20-27
Feb. 25
Feb. 18-March 3
March 9-11
May 31-June 3
July 22-28
August 16-22
ISA World Masters Surfing Championship, Rincón.
World´s Best 10K Marathon (for men & women), Carolina.
Casals Music Festival, San Juan.
Heineken International Regatta, Culebra Island.
Heineken Latin Jazz Festival, San Juan.
Salsa Annual World Congress, San Juan.
San Juan Billfish Tournament, San Juan
St. Lucia:
St. Lucia is gearing up to welcome a host of England cricket fans for the Cricket
World Cup 2007. St. Lucia will be hosting three England games; England vs New
Zealand – 16th March, England vs Canada – 18th March, England vs. Kenya – 24th
March, as well as a semi final on 25th April. Hospitality packages are available for all
matches, to book email: sumitra.jagroop@cricketworldcup.com
St. Lucia’s annual, nationwide promotional blitz will be taking place from mid March
to mid April. ‘St. Lucia Month’ activities will include travel agent events, tour operator
training sessions, competitions, media and consumer events. The month will
culminate with the St. Lucia Gala Dinner. If you would like to take part in St. Lucia
Month please email: dmelchor@stluciauk.org or call: 020 7341 7000
St. Lucia Jazz, the best party in the Caribbean will be taking place from May 4th – 13th.
Caribtours is hosting exclusive events at The BodyHoliday at LeSPORT, St
Lucia for clients. They can be booked through travel agents and Caribtours:
6-13 May 2007
Health & Well Being with a twist of Jazz
17-24 June 2007
Elemis
2-9 September 2007
September Singles
www.anguilla-vacation.com
Property News
In just 18 months, Almond Resorts, operator of four-star premium all-inclusive hotels in
the Caribbean, has increased its hotel portfolio from two to five properties, with hotels on
both Barbados and St Lucia. Almond Smugglers Cove on St Lucia is due to open on
1 February 2007. Situated on Cap Estate on the North West corner of the island, Almond
Smugglers Cove joins Almond Resorts’ existing portfolio of three properties on Barbados
and one on St Lucia making it the largest hotel group in the Eastern Caribbean. Almond
Casuarina Beach Resort, Almond Resorts’ third property on Barbados is due to open
on 15 March 2007. Situated on Dover Beach, one of the best powdery white beaches on
the island, close to St Lawrence Gap, the four-star premium all-inclusive Almond Casuarina
Beach Resort will have 269 rooms and all the high-quality facilities of Almond’s two other
four-star premium all-inclusive Barbados properties, but offer guests the chance to
experience life on the other side of the island. For further information please contact
Almond Resorts on 0871 871 2828 or www.almondresorts.com.
Breezes Runaway Bay, Jamaica has undergone a US$20 million expansion that has
added new suites and amenities at this Super-Inclusive resort, located on Jamaica's north
shore. A SuperClubs Super-Inclusive Resort since 1984, Breezes targets honeymooners,
singles, couples, and families with teenagers, and offers unparalleled vacations for sport
lovers, particularly windsurfers, scuba divers and golfers at the resort's 18-hole PGA
championship golf course. This expansion brings the number of restaurants to five;
swimming pools to three; suites with private plunge pools to 40; raising the total room
count at Breezes Runaway Bay to 266 rooms and suites.
Couples Resorts has announced expansion plans with the addition of a fifth resort to
the Couples Resorts portfolio. The new resort will be situated near the multi-billion dollar
Harmony Cove luxury tourism project in the parish of Trelawny, Jamaica. The 370-room
Trelawny resort is estimated to be a £31 million investment and will be built on 38-acres of
land owned by Lee Issa, Couples Resorts’ chairman. The construction is estimated to be
completed in 2008. Each of the four all-inclusive Couples Resorts in Jamaica – Couples
Sans Souci, Couples Swept Away, Couples Negril and Couples Ochos Rios – offer the
highest levels of service, comfort and luxury amidst some of Jamaica’s most stunning
scenery. With a fantastic array of water sports already available, Couples resorts are now
introducing night diving to the choice of activities on offer. With stunning reefs waiting to
be explored, the crystal waters surrounding Jamaica are a diver’s paradise. Using night
torches for visibility, diver’s can experience the unique opportunity to witness the many
types of exotic and unusual fish and plant life, which only come out at night, offering a
whole new experience for the first-time night-diver. Each dive costs just $50 per person.
For more information on Couples Resorts, please call Reservations on 01582 794 420 or
visit www.couples.com.
Divi Flamingo, Bonaire has opened ‘The Touch’ Spa and Beauty Centre to compliment
the relaxed ambience of this beachfront resort. Bonaire is one of the leading contributors to
conservation in the Caribbean and ‘The Touch’ features salt spa scrubs using specialty
sea salts mined in Bonaire, and the spa promotes a range of skin products, accessories,
and jewellery unique to the island. There's 20% commission on any prepaid spa package
over 2 hours that is purchased in conjunction with a dive or accommodation package.
Prices start from as little as £47 for a treatment including Manicure, Pedicure, and Facial
(2.5 hours). For more information about the spa, visit www.thetouchbonaire.com or email
info@thetouchbonaire.com. Divi Flamingo is featured by Kuoni Holidays, Bonaire Fun
Travel, Dive Worldwide and other Caribbean Specialists Divi Resorts UK Office – C/o High
Profile Marketing t: 0161 929 8612 e: info@highprofilemktng.co.uk
Eagle Travel Marketing has announced some new product including the spectacular
Jade Mountain, St. Lucia with its 24 amazing new infinity suites and the new Blue
Spice Spa at Bel Air Plantation on Grenada.
Please contact them on 01935 873344 or email tww@etml.demon.co.uk for more details.
The El Conquistador Resort & Golden Door Spa, Puerto Rico has been selected
as one of the ‘10 Best Hotels in the Caribbean’ on the annual Celebrated Living Readers
Choice Platinum List’ and The Intercontinental Resort & Casino San Juan was recently
awarded the AAA Four-Diamond Award. The oceanfront hotel is located in Isla Verde.
Essential Detail has announced:
In December, Little Good Harbour, Barbados launched 6 luxurious 3-bedroom
plantation style suites with 2,175 sq. ft. of floor space, which have been developed on the
hillside adjacent to the main hotel. The design is a mix of traditional Caribbean and modern
architecture – great living space, sexy decor in neutral shades, with hard wood polished
floors and pickled wood or textured painted ceilings.
The rooms at Curtain Bluff, Antigua all now have state of the art, temperature
controlled, whispering air conditioning. Their fabulous ocean side spa will open in February.
East Winds Inn, St Lucia are refurbishing all the public areas with fabulous new furniture.
For more information, please contact Essential Detail on 020 8874 9534.
Lawrence Lambert MBE, Managing Director of the Flamboyant Hotel & Villas,
Grenada, was awarded ‘Hotelier of the Year’ at a recent Tourism Nutmeg Awards
Ceremony in Grenada.
The Flamboyant Hotel & Villas, Grenada also achieved the prestigious Green Globe
Benchmarked status under the global Green Globe Benchmarking program. This program
recognises the operation has taken the first step to improve their business or communities’
environmental, social and economic performance. Enjoying one of the best locations on
Grand Anse Beach, The Flamboyant Hotel re-launched itself in early 2006 with the addition
of the late night Owl Sports Bar, a beachfront brasserie, an oceanfront Jacuzzi terrace,
separate conference and function room annexe together with the added services of an
optional All Inclusive mealplan and open-air massage facility accompanied by a fully airconditioned gym with panoramic views of St. George's Bay. For more information, please
contact The Flamboyant UK Office, C/o High Profile Marketing t: 0161 929 8612/
e: info@highprofilemktng.co.uk
Group Promotions have advised that children up to and including the age of 16 years
old can stay free at Sunset Jamaica Grande, Ocho Rios, Jamaica (restrictions apply)
and Coconut Bay Resort and Spa, St Lucia
ITG Sales & Marketing has announced the opening of the new Fern Tree Spa at Half
Moon, near Montego Bay in Jamaica. The US$4 million spa facility, which will offer a
68,000 square foot sanctuary for mind and body, is due to open at the luxury resort in early
2007. Key features included treatment areas on breakwaters extending into the
Caribbean; indoor and outdoor treatment areas and spa suites.
ITG Sales & Marketing has also announced that the ever-popular Barbados Beach
Club has built a new wing of family-friendly rooms, just a few steps up and across from
the original hotel. It has its own array of facilities, including a nice new swimming pool and
a new bar and restaurant, and you’ll also have the use of the facilities at the Barbados
Beach Club. These include non-motorised watersports on the wonderful Maxwell Beach.
The Martineau Bay Resort on Vieques Island, Puerto Rico is currently undergoing
$15 million in renovations and will reopen as the first W Hotel brand on the Island and the
Caribbean, scheduled for completion in early fall of 2007.
The Renaissance La Concha Hotel & Casino, Puerto Rico is scheduled to open by
June 2007. The 474-room Renaissance property will offer 15,000 sq. ft of meeting space,
as well as a 15,000 sq. ft. casino, three restaurants, oceanfront pool and a 5,000 sq. ft.
fitness center located on the beach.
San Juan’s 173-room historic Normandie Hotel completed an $8 million renovation
with features that include wireless access throughout the property, 7,000 square-feet of
meeting space, two 800-gallon fish tanks in the lobby, Art deco furnishings, two
restaurants and a spa.
St. Lucia firmly established itself as a luxury destination with the openings of three high
end properties in November. Discovery at Marigot Bay www.discoverystlucia.com,
Anse Chastanet’s Jade Mountain Club www.jademountainstlucia.com and Cotton
Bay www.plantationoncottonbay.com. To further raise St. Lucia’s first class profile is the
Ritz-Carlton, projected to open in 2009, which will offer an exclusive 275-room ocean
front and residential resort. In addition, a private marina resort, The Landings, will set a
new standard for leisure resort developments in St. Lucia. Exclusive Le Paradis, a 554acre resort on the East coast, will offer a wide array of luxurious amenities and a unique,
well-established hotel voluntary rental program for condominium owners, as well as an 18hole Gregg Norman golf course.
New/Amended Contact Details
The Caribbean Collection
The Old Bakery, 8a Replingham Road
London SW18 5LS
Tel: 0208 704 4466
Fax: 0208 704 4477
Email: lynng@thecaribbeancollection.co.uk
Caribbean Diving Company
2 Redvers Villas, Wheeler Lane, Witley, Surrey GU8 5QR
Telephone: UK +44(0) 797 0075 406 / Barbados +1 246 243 5317
Caribbean Eye
212 Piccadilly, London W1J 9HG, Email: publisher@caribbeaneye.com,
Website: www.caribbeaneye.com
Freedom Flights
Explorer House, Fleming Way, Crawley, West Sussex RH10
Tel: 0870 163 3004 / Reservations: 0870 163 3000
Email: agencysales@freedomflights.co.uk/info@freedomflights.co.uk
Web address: www.freedomflights.co.uk
The telephone number for the St. Lucia Tourist Board has changed to:
020 7341 7000. Please update your record with the new number.
Tropic Breeze
Tropic House, The Old Cider Press, Parsonage Road, Noss Mayo PL8 1AS
Very Intimate Places of Antigua & Barbuda
Flat 9, Ewhurst, 8 Kersfield Road, Putney, London SW15 3HL
Tel: 020 8788 9664, Email: clarehickie@aol.com
Don’t Miss
Training News
CTO’s latest publication ‘Whats on in the Caribbean 2007’ will be available from the end of
January. Please contact the CTO office on 020 8948 0057 or email
srogers@caribtourism.com to request a copy of this publication or our ‘Guide to the
Caribbean’.
Almond Resorts is proud to announce the launch of its online Team Almond incentive
programme for UK travel agents. The new section of the hotel group’s new and improved
website allows agents to find out more information about the Team Almond Rewards
programme and enrol to become a member, as well as enabling existing members to log in
and register their Almond Resorts bookings. Team Almond is a travel agents reward scheme
giving agents the opportunity to earn free stays at Almond Resorts hotels for themselves and
a travelling companion as a special thank you for selling Almond Resorts to clients. To find out
more about the Team Almond website, log on to www.almondresorts.com/TravelAgents/UK/Team
or contact Almond Resorts on 0871 871 2828.
Save The Date
The Caribbean Tourism Organisation will be exhibiting at the following shows:
25-28 January
Dublin Holiday World, Dublin
01-04 February
Destinations Travel Show, Earls Court, London
10-11 March
London International Dive Show, Excel, London
12 March
Caribbean Airlines POW WOW, London
STOP PRESS
The Caribbean Tourism Organisation will be exhibiting at 'Destinations' Holiday & Travel Show
from 01-04 February at Earls Court, London. Come and visit us in the Caribbean Village on
stand C29 to meet and discuss all your travel needs. If you would like to receive
complimentary tickets, please email us with your full name and address at
ctolondon@caribtourism.com adding 'Destinations 2007' in the subject line or call our office
on 020 8948 0057.
SuperClubs Fam Trip
SuperClubs held a fam trip at the end of 2006 in collaboration with Air Jamaica and the
Jamaica Tourist Board; it was a huge success. Sue Power, one of our CTP agents, of
Caribbean Collection (Ireland), went on the trip and said 'I will definitely be going back! It was a
completely eye opening experience and I found the people and scenery amazing......
There is such a great choice for Irish clients, everything from partying in Montego Bay to
climbing up Dunn's River Falls to chilling out at Rick's Inn, Negril and of course SuperClubs
were the most amazing hosts.'
Here's the group dressed up to the
nines with Aubrey Pemberton of Air
Jamaica and Naomi Andrews (far right)
of SuperClubs at the Grand Lido Braco,
Runaway Bay, Jamaica.
For more information on the SuperClubs
properties, please contact Annabelle
Marshall on 0208 339 4150 or email
annabelle.marshall@superclubs.org
Special Offers:
SuperClubs opened Breezes Bella Costa in Varadero, Cuba on the 1st
January 2007. To celebrate the opening SuperClubs have a £25 pppn special rate
until end of April with Touchdown. (7 night package with Virgin Airlines £489) includes
accommodation, return transfers, all drinks and meals from a choice of a la carte and
buffet restaurants, land and watersports PLUS A COMPLIMENTARY MASSAGE. This
offer is also available at Breezes Varadero and will include a FREE ROUND OF GOLF.
Cruise News
Puerto Rico Tourist Office has announced:
Starting in January 2007, Carnival Cruise Lines’ 2,642-passenger carrier, Destiny
will launch a new seven-day southern Caribbean schedule from San Juan featuring
port calls to five different destinations.
Do you want to be the next Craig Doyle or Judith Chalmers and win a chance to report on
your stay in Jamaica with SuperClubs and Air Jamaica? See the TTG website for
more details - www.ttglive.com
Essential Detail will be holding a Forum in January with key travel agents as an
opportunity for discussion on travel to the Caribbean in 2007 and ways of working more
closely together with the hotels they represent.
Eagle Travel Marketing are always happy to undertake tailor made training on all/any
of the properties they represent. Please contact them on 01935 873344 or email
tww@etml.demon.co.uk for more information.
Fred Olsen Cruise Lines will be running a series of road shows which will involve
training in all aspects of the Fred. Olsen operation, including the Caribbean. Agents
interested in reserving a space should contact Nicola Godson on 01473 292282,
nicola.godson@fredolsen.co.uk for details of locations and dates. Additionally, Fred.
Olsen’s sales team carries out regular training sessions tailored to the needs of individual
agents; a further aid to selling are the frequent familiarisation visits to ships while they are in
a UK port. Agents wishing to take part in ship tours and training sessions should contact
Sarah Haskell in Fred. Olsen Agency Sales on 01473 292200, or by email to
sarah.haskell@fredolsen.co.uk
Freedom Flights have a dedicated Caribbean web site for Travel Agents –
www.freedomcaribbean.co.uk. This site has details of their Caribbean flying programme to
Antigua, Barbados, Grenada, St Kitts and Tobago. It also features special offers, agent’s
information plus links through to the tourist boards own sites.
Grenada Tourist Board has launched a newly implemented online training programme,
developed to assist agents and enhance product knowledge. The programme will offer
agents the opportunity to win a place on forthcoming educationals to the islands! To
complete the training programme and become a Grenada Ambassador please log on to
www.grenadaambassador.com or visit the Travel Uni website www.traveluni.com .
Couples Resorts & Sunset Resorts gave agents the opportunity to win prizes for
completing, by 31st December 06, the Travel Weekly Training Academy:
www.travelweekly.co.uk/academycourses/couplesresorts
www.travelweekly.co.uk/academycourses/sunsetresorts
The winners, who each won a place on a Fam trip to Jamaica, which will be going out
towards the end of summer/beginning of autumn, are: Sunset Resorts - Emma Regis Fred Olsen Travel, Norwich; Debby Hellewell - Hays Travel, St Neots. Couples Resorts Vikki Parr - Travel Counsellors; Shaun Jordan - Harvey World Travel, Oadby
The winners of an Ipod: Sunset Resorts - Craig McLean - Thomas Cook Sales Centre,
Falkirk. Couples Resorts - Adele Drew - Leeds Co-op, Leeds
The winners of a pair of theatre tickets are: Sunset Resorts - Lisa Ward - Going
Places,Redhill. Couples Resorts - Shelley Duff - Travelcare, East Kilbride
Remember, the Training Academy for both Couples and Sunset is still up and running for
those of you who haven't yet completed it.
Group Promotions provides training on Couples Resorts, Sunset Resorts and Coconut
Bay Resort & Spa. Please contact Kate Alcorn for details: Tel: 01582 792 260;
Email: katealcorn@group-promotions.com.
Resort Marketing International provides on going training on all Caribbean
properties of both Occidental Hotels & Elite Island Resorts. Please contact Graham
Hawkins for more details: Tel: 0870 160 9650; Email: graham@resort-marketing.co.uk
The St.Vincent & The Grenadines Tourist Office provides training upon request at
a time and place of your convenience. Please contact the office for details: Tel – 0207-9376570; Email – svgtourismeurope@aol.com; Address – 10 Kensington Court, London, W8 5DL.
The Crown Princess is scheduled to have 10 visits to San Juan port between
November 2006 and April 2007. The cruise will then visit San Juan 12 additional times
during the summer season, between May and September 2007. The estimated
economic impact of the Crown Princess to the island is approximately $4.2 million
during this initial phase.
“Take Some Time Out” with Trinidad and Tobago in 2007! Educational places, prizes
and nights out to be won throughout 2007. Register your interest and you will be sent
further information on how to take time out with us in 2007. Send an email to Andrew
Hillier, andrew@ihml.com, freephone 0800 804 8787 or fax to 01372 470057.
Fred Olsen Cruiselines advised that the Braemar operates a winter season of
fly/cruises from October to April based in Barbados, and Boudicca operates long
cruises ex-UK to the Caribbean. Balmoral, the fifth ship joining the fleet in January
2008, will also operate Caribbean fly/cruises as part of her inaugural programme
based in Miami.
Turks & Caicos Islands Tourist Board has a new agents training guide which will
help you to become a TCI expert. Log on to www.turksandcaicosexpert.co.uk and work
you way through the 6 modules. By completing the modules you will become a TCI expert
and enjoy lots of benefits including a guaranteed invitation to Turks & Caicos events,
functions and road shows; exclusive discounts on your own holiday to Turks & Caicos and
regular updates on special offers, news and features.
Issue 25 – Apr 2007
AgentsNews
Roadshows/Agent Events
www.caribbean.co.uk
Welcome to Issue 25 of the CTP E-News
Caribtours will be holding Travel Agents Training Evenings
at the Mandarin Oriental:
Thursday 12 April 2007
Wednesday 23 May 2007
Thursday 12 July 2007
Lainston House, Winchester:
Thursday 17 May 2007
Please contact Xaun.gardiner@caribtours.co.uk for more
information.
Your personal update on Caribbean news from the Caribbean Tourism Organisation.
Edited by Sonja Rogers, CTO London
The Essential Detail Roadshow will take place from 14 – 18
May in the following regions:
London – Dublin – Belfast – Chester – Glasgow
This is our second e-newsletter and we are eager to receive your feedback.
Just click on srogers@caribtourism.com and send us your comments.
The Dominican Republic Tourist Board will participate
in the Sol Melia Road Show in London in June.
For further information call the Dominican Republic
Tourist Board on 0207 242 7778.
Jamaica Tourist Board will be holding the following events:
June – Jamaica Travel Agents Roadshow UK/Ireland
August – Jamaica (JTS) Summer Sizzla – Agent BBQ
September – Ireland Travel Agents Sales Blitz
For further information call 0207 224 0505
Resort Marketing International will be hosting a series
of intimate roadshows from April 2007 across the UK.
Fabulous prizes including all inclusive holidays to the
Caribbean will be given away at these events.Contact
Graham Hawkins at graham@resort-marketing.co.uk
SuperClubs will be participating in the Kuoni, TTG and
Jamaica Tourist Board Roadshows. Don't miss The Daily
Express Jamaica Golf Doubles – heats to be held nationally
around the UK throughout 2007 and the final to be played at
Breezes Runaway Bay in Jamaica at the end of October.
Thank you to the Guadeloupe Islands Tourist Board and Hyatt Regency Grand Cayman for their
articles this quarter.
Send us your comments!
The Caribbean Tourism Organisation would like to wish you all a Happy Easter!
There’s still time to catch the cricket in the Caribbean
As the ICC Cricket World Cup gets underway for the first time ever in the Caribbean, there are still
opportunities to catch the action. With matches taking place over six weeks until the Final on 28th April,
the Caribbean Tourism Organisation members are still offering great deals and savings on some flights,
accommodation and even some match tickets.
Julia Hendry, Director of Marketing, CTO UK and Europe, said, “We are really delighted that the Caribbean
region is able to host this world-class event for the first time and are very excited about the number of visitors
from the UK and Ireland who will be able to enjoy the games whilst experiencing the Caribbean and its people
at their best. The CTO is pleased that the superb deals, which our members are still offering, can ensure that
holidaymakers and sports enthusiasts won’t have to miss out on the action. The carnival atmosphere of the
region really will highlight the numerous reasons why the Caribbean is such a great place to holiday”.
Destination Fact File –
The Islands of Guadeloupe
9th Annual Sustainable Tourism
Conference (STC-9)
Guadeloupe is a true Caribbean paradise…metropolitan
France. It is a string of islands dotted in the Atlantic Ocean
and the Caribbean Sea and resembles a butterfly with the
two islands simply separated by an arm of sea. Guadeloupe
is also La Désirade, Les Saintes, Marie-Galante, SaintBarthélemy and Saint-Martin which are the five dependencies
that make up the richness of the Guadeloupe Islands.
May 21-24, 2007; Grand Cayman, Cayman Islands
Theme: Health & Wellness: Communities, Environments
& Economics.
• It’s safe! The Guadeloupe Islands represent a French
overseas department belonging to the European Union. Health and public safety are the same as in
mainland France, and this applies to the norms in force and the currency (Euro).
The Caribbean Tourism Organisation will hold its 9th
Annual Sustainable Tourism Conference (STC-9) on Grand
Cayman, Cayman Islands. More information can be obtained
from our website www.onecaribbean.org or call the CTO
office on 0208 948 0057
• It’s easy ! The Guadeloupe Islands benefit from an extremely good road network and well-developed
inter-island connections, they are therefore ideal for all those wishing to stay « à la carte » and invite
visitors to island hop.
Congratulations!
Well done to all entrants for the Grand Prize Draw
following the CTO Caribbean Training Conference!
The lucky prize winners of Caribbean Holidays with flights
courtesy of British Airways and accommodation courtesy
of Rex Resorts were Rob Green of Travel City Direct and
Tracey Wilkinson of Instant Holidays.
• It’s varied ! The Guadeloupe Islands represent a multi-faceted archipelagos. A wide choice is offered in
activities as well as lodgings. It is easy to spend holidays on the different islands thanks to the regular
connections by sea and air.
• It’s for everyone ! The Guadeloupe Islands have something to suit all tastes and are suitable for singles,
couples, families and the elderly.
Contact details :
Guadeloupe Islands Tourist Board – European office
23-25 rue du Champ de l’Alouette – 75013 Paris – France
Tel: +33 (0)1 40 62 99 07 – Fax: +33 (0)1 40 62 99 08
Email: infoeurope@lesilesdeguadeloupe.com – Website: www.lesilesdeguadeloupe.com
Flight News
On March 11, 2007 Air Jamaica introduced Sunday flights between Montego Bay
and Curacao. Air Jamaica's state of the art A321 aircraft will continue to provide a
service between Montego Bay and Curacao every Tuesday and Thursday, with the
Tuesday return flight operating non-stop to Kingston.
Freedom Flights continues to expand its Caribbean routes in conjunction with the
in-house Airline XL Airways, with the addition of a Gatwick – St Lucia service which
will operate from 6th May. This now brings a total of 6 Caribbean destinations from
the UK’s leading seat only operator, offering one of the most comprehensive flying
programmes to this region.
Phil Norris, Freedom Flights Sales and Marketing Director said “5 of our Caribbean
flights only started last November and we are making agents aware of the excellent
sales opportunities on these routes. Already, there are a number of agents who
have seen a market opportunity to tie up new hotel deals to use with our flights
to enable them to offer good value Caribbean holiday packages”
Alongside St Lucia, Freedom flights also operate from Gatwick to Grenada,
Antigua, Tobago, Barbados and St Kitts and with return economy flight prices from
£299 including fuel and taxes. Seats are also available in XLOne, a premium cabin
offering generous 45 inch seat pitch.
Covered in sumptuous purple leather the new Virgin Atlantic Premium Economy
seat is now more luxurious that ever. With ample leg room (the seat pitch is 38
inches) and an additional two degrees of recline, you can happily stretch out and
notice the extra comfort. We have used the latest research & technology to design
an adjustable lumbar support, a flexible headrest and a new footrest to make your
flight even more enjoyable. Combined with laptop power and a redesigned table,
the new Premium Economy seat is the perfect place in which to work or relax.
Every issue we highlight one of our Chapter Member hotels or hotel groups.
This quarter we are delighted to be looking at Hyatt Regency Grand Cayman.
Two spectacular pools. Memorable restaurants. A golf course, fitness centre, Camp
Hyatt and Red Sail Sports facilities. These are just a few of the things that make
Hyatt Regency Grand Cayman Beach Suites a truly inspired vacation destination,
and one sure to impress even the most discerning traveller.
Featuring 53 luxurious one and two bedroom oceanview suites, all suites are a
minimum 640 square feet and feature stunning views of the Caribbean Sea. Each
suite is equipped with hair dryers, voice mail, cable television, radio with CD player,
iPod docking stations, iron and ironing board, computer data ports, complimentary
coffee and coffee makers, toasters, refrigerators, microwave ovens, individual climate
control, bathrobes and complimentary in room safe. Recent refurbishment included
new sleeper sofas, living room chairs, bedroom chairs, grand beds, new bedding,
bathroom amenities, drapes and carpet.
Dining at the Hyatt is always a culinary delight with Hemingways Restaurant,
overlooking Seven Mile Beach offering incomparable views to match the perfect
dining experience. Bamboo Restaurant features authentic Japanese cuisine and is
the islands hottest night spot. Britannia Restaurant overlooks Britannia Golf course.
Over $1 million in upgrades have just been completed at the Britannia Golf Club
which is the Caribbean’s only signature Jack Nicklaus
designed golf course.
Please visit www.hyattregencygrandcayman.com
Educationals
Essential Detail (0208 874-9534)
May/October
Jamaica Travel Specialists Fam Trip – UK & Ireland
Meet me in Jamaica – Groups and Incentive Fam
Jamaica Travel Specialists Fam Trip – UK & Ireland
May
May
November
Puerto Rico Tourism Office
(puertoricoeuro@prtourism.com)
May, July, August
& September
Antigua & Barbuda (0207 258-0070)
Wedding & Honeymoon Fam Trip
May 18-25
November
Cruise News
With Fred Olsen's fifth ship Balmoral coming into service in under a year and
spending part of her inaugural season based in Miami for Caribbean cruises, the
company is keen to encourage agents to apply for a place at one of its training
roadshows this year. Fifteen venues have been confirmed around the UK (plus
Dublin and Cork) and agents interested in attending should contact Nicola Godson
on nicola.godson@fredolsen.co.uk or telephone 01473 292282. The company
also offers regular tours on its ships in UK ports and agents interested in taking
advantage of one of these tours should contact Sarah Haskell in Agency Sales
on sarah.haskell@fredolsen.co.uk or telephone 01473 292200.
Training News
Antigua & Barbuda Tourist Office provide in-house training to Travel Agents upon
request. Call on 0207 258 0070
Claire Green of Essential Detail is available for agent training. Call 0208 874-9534.
Elite Island Resorts have a brand new on line training programme,
www.agentelitetraining.co.uk this training course is now part of the Travel Uni
training prospectus. Occidental Hotels & Resorts agents have just a couple of
months left to win a Mercedes SLK convertible for their own personal use for a
whole month absolutely free. All agents have to do is complete the Occidental
Hotels on line training programme on the TTG Website. www.ttglive.com
Group Promotions have advised that Coconut Bay Resort and Spa will be
taking part in the St Lucia Tourist Board month throughout April. For training on
Couples Resorts and Sunset Resorts in Jamaica and Coconut Bay Resort and
Spa in St Lucia please contact Kate Alcon on 01582 792260 or email
katealcorn@group-promotions.com
The Agency Sales team at Seasons in Style have a dedicated reservations team
which looks after agents. Seasons in Style can also provide everything from
product training and supplier events to educationals and marketing support.
Please call Agents Reservation tel. 01244 206 000
SuperClubs have engaged The Network to conduct product training visits to
Mytravel, Thomson, Independent and Consortia agencies in the Essex, Greater
London, Hampshire, Hertfordshire, Lancashire, Staffordshire, West Sussex and
Home Countie areas. For more information call 0208 339 4150.
TRINIDAD & TOBAGO ‘TAKE SOME TIME OUT’ – TRADE CAMPAIGN:
JANUARY WINNERS
STAR PRIZE – A TRIP TO THE TRINIDAD CARNIVAL –
SARAH MILLER – CARIBTOURS
Goodie Bag – Stacey Elliott – Kuoni
Goodie Bag – Ernesto – Caribworld
Goodie Bag – M Webber – Hayes and Jarvis
Goodie Bag – Gina Riley – Carrier
Goodie Bag – Simon Kilner – Kuoni
Goodie Bag – Andrew Papandreas – Kuoni
Goodie Bag – Louise Gray – Caribtours
Goodie Bag – Julie Collier – Best At Travel
Goodie Bag – Melissa – Let’s Go 2
FEBRUARY WINNERS
STAR PRIZE – 250 POUND SHOPPING SPREE!!! –
MICHELLE LEY – TRAVEL CITY DIRECT
Goodie Bag – David Reay – Kuoni
Goodie Bag – Nancy Trevains – Kuoni
Goodie Bag – John Faithfull – Trips Worldwide
Goodie Bag – S. Ebrahim – Hayes and Jarvis
Goodie Bag – Helen Brown – Dive Worldwide
Goodie Bag – Claire Dixon – Carrier
Goodie Bag – Sarah Marsh – Touchdown
Goodie Bag – Fiona Ali Williams – Caribtours
Goodie Bag – Bethan Williams – Travel City Direct
Recommend a Friend
– Free Registration
Recommend a friend or colleague to sign up to the Caribbean Training
Programme and earn yourself points. Registration is free with a £4.99 fee for
posting and packing the training manual. Share the secret! Get them to call the
CTO office on 0208 948-0057 or email sonja on srogers@caribtourism for a
registration form, not forgetting to mention who gave them the recommendation
so that we can send you your point(s).
Training Programme
Barbados Tourism Authority
Tel: 020 7636 9448
Barbados Specialist
Sandals and Beaches Resorts
Tel: 020 7590 0210
SABTA
Cayman Islands Tourist Board,
Couples Resorts,
St Lucia Tourist Board,
Sunset Resorts
www.traveluni.com
Travel Uni
Antigua & Barbuda
Bermuda
Jamaica
Bahamas,
Grenada,
Occidental Hotels & Resorts,
Superclubs
Amended Contact Details
Harlequin Worldwide Travel
38-44 Gillingham Street
London
SW1V 1HU
Tel: 0845 450 6433
The Tourism Development Company of Trinidad & Tobago
c/o International Hotel Destination Marketing (IHDM)
Albany House, Albany Crescent
Claygate, Surrey KT10 0PF
Tel: 0800 804 8787
Property Update
Advantage Management Group have advised that Friendship Bay Beach Resort in
Bequia, Grenadines has recently re-opened its doors after a major refurbishment of
its rooms. Crane Resort and Residences in Barbados are delighted to announce
that the new multi-pool complex is officially open. See www.thecrane.com or call
Ruth 0208 487 9881 or email ruth@amgltd.biz
June 2007, the Marley family will open the 16-suite Marley Resort & Spa located on
the ‘less travelled’ section of the famed Cable Beach in Nassau, Bahamas. The
summer retreat of the Reggae Icon's family will welcome guests to 16 luxurious,
themed suites, all of which reflect his musical legacy. For reservations and
information, please visit www.marleyresort.com or guestrelations@marleyresort.com
Compass Point in The Bahamas re-opened its doors in January 2007 following a
complete property refurbishment after standing empty for 4 years. For more
information Call 0207 355 0800
Coconut Bay Resort and Spa in St Lucia include, CocoLand – daily schedule of
fun and educational activities; 'survivor like' activities and challenges for older
children and the largest water park on St Lucia. For information call Kate at Group
Promotions on 01582 792 260
A new waters edge spa will open shortly at Curtain Bluff in Antigua. All deluxe
rooms at East Winds Inn in St. Lucia are now fully air-conditioned. Ladera Resort
in St. Lucia have opened 2 new dream suites with views of the Pitons. Little Good
Harbour in Barbados have six new 3 bedroom Vineyard suites with fully equipped
kitchens and state of the art bedrooms. For more information call 0208 874 9534.
Welcome – New Chapter Member
Guadeloupe Islands Tourist Board – European office
23-25 rue du Champ de l’Alouette – 75013 Paris – France
Tel: +33 (0)1 40 62 99 07 – Fax: +33 (0)1 40 62 99 08
Email: infoeurope@lesilesdeguadeloupe.com
Website: www.lesilesdeguadeloupe.com
Island News
The twin island nation of Antigua and Barbuda has been named ‘Best Beach
Destination’ at the first Luxury Travel Reader Awards. The Luxury Travel Reader
Awards recognises excellence across the world, making this a much coveted prize.
Carol Hay, Director of Marketing for the UK & Europe at the Antigua and Barbuda
Tourist Office, speaking of the Tourist Office’s plans for 2007 said: “We are actively
targeting the family market for this summer and, with so many of our beaches being
in sheltered coves, this makes it an ideal holiday destination for young children.
In addition, Antigua and Barbuda is now a leading destination for weddings and
honeymoons, something we have actively promoted and, with the choice of
marrying on a beautiful secluded beach and the top class wedding services we
offer, it is easy to see why.”
Leatherback Turtles find a friend in True Blue Bay Resort & Villas, Grenada:
Imagine witnessing a six-foot long – 400 pound endangered female Leatherback
turtle in a natural nesting site, Levera Beach, Grenada, laying over 100 eggs. Only
a few observers will be able to see this extraordinary event thanks in part to True
Blue Bay Hotel and their continuing partnership with Ocean Spirits and their island
wide efforts to protect one of the last enclaves of this critically endangered species.
Please contact Alpheus Leisure for further details on 01252 783715
Boutique hotel, Sivory Punta Cana, Dominican Republic has made "the top 10
best new hotels for romance 2007 list" Sivory is in its first year and is the
northernmost hotel on the DR's eastern coast. It is a member of Small Luxury
Hotels of the World and also made Conde Nast Traveler's Hot List 2006: One
of the Top New Hotels of the World. For further information call Dominican Republic
Tourist Board on 0207 242 7778.
First Choice Holiday Village Golden Beach is another brand new hotel in Playa
Dorada, Dominican Republic. The former Jack Tar Village is now a family-oriented
resort promoting itself as a 24-hour all-inclusive retreat. Donald J. Trump has
chosen Cap Cana in the Punta Cana area of The Dominican Republic for his
next luxury resort development. For more information call 0207 242 7778
Beyonce Knowles joins the long list of rich and famous names who are choosing
to vacation in the Dominican Republic. Beyonce recently vacationed at Casa de
Campo and she enjoyed her stay so much that she accepted an offer to perform at
Altos de Chavon amphitheatre this coming September. For more details contact the
Dominican Republic Tourist Board on 0207 242 7778.
ITG Sales & Marketing have informed of new general managers at Nisbet
Plantation in Nevis, Glen Hurd & Erin Mann and a new general manager at
Settlers Beach Villa Hotel Barbados, Vanessa Sumpter who previously worked
in operations at Sugar Hill resort. For more information contact Siobhan Randles
on 01895 450 710.
Island Events
Starwood Hotels will manage the renovated Martineau Bay Resort in Vieques,
Puerto Rico. This hotel will close in April 2007 to finalize a $15 million renovation to
transform the resort into the first W Resort in the world, scheduled for completion
in the fall of 2007. The Water Club in San Juan has officially changed its name to
San Juan Water & Beach Club Hotel. LXR Luxury Resorts’ properties in Puerto
Rico, El Conquistador Resort & Golden Door Spa, El San Juan Hotel & Casino and
Condado Plaza Hotel & Casino, have begun extensive $200 million worth property
renovations that will take place over the next several years. For more information
call 00800 7426 7426 Toll free from the UK
Sunset Jamaica Grande Resort & Spa, the legendary 730-room, all-inclusive
resort in Ocho Rios, will host the 17th annual Jamaica Product Exchange (JAPEX)
from April 29 – May 1, 2007. The event is sponsored by the Jamaica Hotel and
Tourist Association (JHTA) and the Jamaica Tourist Board (JTB). For more
information call Kate at Group Promotions on 01582 792 260
Antigua & Barbuda (0207 258 0070)
April 19 – 24
Antigua Classic Yacht Regatta
April 29 – May 5
40th Antigua Sailing Week
July/August
50th Antigua Carnival Celebration
Bahamas (0207 355 0800)
May 21 – 24
Wedding Aisles... Of The Bahamas
June 8 – 29 July
Junkanoo Summer Festival
Dominican Republic (0207 242 7778)
April 13 – 14
Paloma San Basilio at the National Theatre
April 13 – 15
Caribbean Identity
SuperClubs have taken over Breezes Bella Costa from the 1st January 2007,
all the SuperClubs Breezes facilities will be in place by November 1st. For more
information call Annabelle on 0208 339 4150.
June 2 – 3
Dominican Song Festival
July 1
VII World Confepaso Cup
The Verandah – Antigua will officially open on 29 June 2007. This beautiful new
resort will be located overlooking the beach with excellent views of Dian Bay and the
ocean. Galley Bay – Antigua will open in summer 2007 with 8 New Premium
Suites. St James’s Club – Antigua will open from Spring 2007 with 8 new Premium
rooms and 4 New Suites being added to the hotels inventory. Palm Island – The
Grenadines will open summer 2007 with 4 new Beachfront rooms as well as the
new picturesque Southern Cross Villa. For more information call Graham on at
Resorts Marketing International 0870 160 9650.
April
Jamaica Carnival
July/August
Reggae Sumfest and reggae Sunsplash
Jamaica (0207 224 0505)
Puerto Rico (00 34 91 431 2128)
May 31 – June3
Heineken Latin Jazz Festival
(www.prheinekenjazz.com)
June 20 – 24
Underwater Treasure Hunt
(www.scubadiving.com/puertoricotreasurehunt)
Disclaimer
July 22 – 28
11th Puerto Rico Salsa Congress
(www.puertoricosalsacongress.com)
While every care is taken to ensure the accuracy of the content, no responsibility is
accepted for any claims or statements made in articles or advertisements appearing
in this newsletter.
August 16 – 22
International 54th Billfish Tournament
(www.sanjuaninternational.com)
Issue 26 – June 2007
AgentsNews
www.caribbean.co.uk
Best Caribbean Holiday
Snaps Competition!
The CTO are running a competition to find the
best Caribbean holiday snaps!
The best pictures will be published and credited with
the winner's name and town, in the CTO's Guide
to the Caribbean, which will be launched in August 2007.
All published entries will also receive a bottle of Cockspur
Caribbean rum!
Destination Fact File –
GUYANA…naturally!!
Send your photos to ctolondon@caribtourism.com by 31st
July 2007. Go to www.caribbean.co.uk for more details or
contact us on 0208 948-0057.
Antigua & Barbuda Tourist Office will participate
in the Travel Weekly Weddings & Honeymoons
Roadshows July 10 – 12 and The Travel Uni Roadshows
September 10 – 13. For further details call 0207 258 0070.
Aruba Tourism Authority will participate in the Kuoni
Roadshows June 11 – 14 & 18 – 21.
For further details call 0207 928 1600.
Dominican Republic Tourist Board will participate
in the Sol Melia RoadShows in London June 19 – 20.
For further details call 0207 242 7778.
Puerto Rico Tourism Company will participate in the Sol
Melia Desire Showcase in London June 20 at the Melia
White House.
Individual Holidays are holding a British Virgin Islands
Travel Agent workshop at Bisham Abbey, Marlow,
Buckinghamshire on the 27th of June. For further information
contact Liz on 01753 892111.
Jamaica Travel Agents Evenings will be held
at the following:
Jamaica Agents Training in
Nottingham, Derby and Leicester
Jamaica Travel Specialist Summer Sizzla
at the Jamaica High Commission
Jamaica Agents Evening in Birmingham
Jamaica Agents Evening in London
Jamaica Agents Evening in Leeds
Guyana’s pristine rainforest is the ideal tourist destination for those who yearn for an adventure of a lifetime.
With 80% if it’s 216 000 square kilometres covered with lush, virgin rainforest, Guyana provides tremendous
opportunities to enjoy nature at its finest.
June
June
September
October
November
For further details call 0207 224 0505
Jamaica Travel Specialist "I'm a specialist" incentive
From June to December 2007, travel agents that are spotted
by either JTB reps or our hotel airline partners wearing their
JTS lapel pins will qualify for a Jamaica goody bag.
Jamaica Tourist Board will register the 2,000th Jamaica
Travel Specialist agent later this year. A very special prize
awaits this lucky agent.
Explore the Kaieteur National Park, home to the famous Kaieteur Falls, the venomous golden frog,
the cock-of-the-rock and South America’s largest cat … the elusive jaguar. Kaieteur Falls with a sheer
drop of 226 meters (741 feet) is the highest single drop waterfall in the world which spews over 136 380
litres of water per second.
Further south, the Iwokrama Rainforest offers the opportunity for an exceptional natural and cultural
experience. Iwokrama holds an incredible animal diversity and provides an excellent opportunity for nature
enthusiasts, birdwatchers, adventure tourists, backpackers and education groups to observe the
endangered harpy eagle, black caiman and the giant river otter.
Pristine rainforest, spectacular waterfalls, vast unexplored mountain ranges, exciting culture and a warm,
friendly and welcoming people await you. We invite you to Explore and Enjoy Guyana……. Naturally!!!!!!!!!
Contact details :
Guyana Tourism Authority, National Exhibition Centre, Sophia, Georgetown, Guyana
Tel: 00 592 223 6351
Fax: 00 592 231 6672
Email: info@guyana-tourism.com
Website: www.guyana-tourism.com
Fly Virgin Atlantic to Jamaica
You can ßy direct to Montego Bay, Jamaica every Monday and Wednesday.
Flights depart London Gatwick at 9.10am, arriving in Montego Bay at 1.00pm.
Virgin Atlantic Airways
T. 08705 747 747
www.virginatlantic.com
Win Prizes!
Training Update
Trinidad & Tobago – Take Time out Campaign – Congratulations
to our April Winner Caroline Poyton – Brockman’s Travel, Tenterden, Kent.
Antigua & Barbuda Tourist Office continues to offer destination training.
Contact us on 0207 258 0070 or email tourisminfo@antigua-barbuda.com.
For online training, see www.azantiguabarbuda.com. Our online training
programme gives you the flexibility to increase your knowledge on Antigua &
Barbuda at your own pace.
How Can I “Take Some Time Out” in Trinidad
and Tobago?
Each month in 2007 simply report any bookings
you make, any duration and any property as long
as they are made in 2007 and travelling to Trinidad
and Tobago. Each booking enters you into that
monthly draw.To register a booking, visit
www.visittnt.com, click ‘Trade Campaign’.
Also download your FREE ‘Welcome’ ringtone!
Win a Free Place on the “Take Some Time Out”
Trip in December to Trinidad and Tobago!
Visit www.visittnt.com, click ‘Trade Campaign’ for
more details. Call our Freephone number 0800 804
8787 or email Andrew Hillier on andrew@ihml.com.
Dominican Republic Tourist Board provide in-house training to travel agents
upon request. Call 0207 242 7778 for more information.
Group Promotions offer training on Couples Resorts and Sunset Resorts
in Jamaica and Coconut Bay Resort & Spa in St Lucia. Please contact Kate
Alcorn on 01582 792260 or email katealcorn@group-promotions.com.
Sandals & Beaches Resorts sales team are happy to arrange training for you,
supply promotional material, arrange fams and customer functions.
Please call 0207 590 0210.
Rex Resorts & British Airways – when you book through your preferred tour
operator any rex resorts holiday in the Caribbean and the flights included are with
British Airways you will be entered into a prize draw to win one week's holiday
to Grenada. The more bookings you make the more chances you'll have.
For more information call 0208 741 5333.
Educationals
Antigua & Barbuda Tourist Office (0207 258 0070)
Wedding & Honeymoon Certification Fam
Oct/Nov
In the months of June, July and August agents who register and complete the
Antigua & Barbuda online www.azantiguabarbuda.com training programme within
one calendar month will be placed in a draw for a chance to win an iPod Shuffle.
Aruba Tourism Authority (0207 928 1600)
October
Are you collecting super incentive points with SuperClubs? For new bookings
travelling up to 31st October 2007 you will receive Double Points. For more
information contact SuperClubs on 0208 339 4150.
JTS Luxury Specialist Fam
Jamaica Travel Specialist Fam
Meeting and Incentive Planner Fam
Jamaica Travel Specialist Fam
June
September
September
October
...elegant indulgence for discerning romantics...
Our devotion to detail has earned us
the reputation as the Caribbean's premier
All-Inclusive experience for your wedding,
honeymoon or simply
discovering each other again.
Perfect. Passionate. Priceless.
call 01582 794 420
email sales@couplesresorts.co.uk
click www.couples.com/cto
Join the Couples Resorts Travel Weekly Academy to win free
stays and fantastic prizes
www.travelweekly.co.uk/academycourses/couplesresorts
Over 300 miles of sun-drenched beaches grace the famous coastline of
Puerto Rico: a timeless and idyllic setting for creating the memories of
a lifetime. Fine local cuisine, Salsa nightlife, fun discotheques, shopping,
kayaking, surfing, a tropical rainforest and prehistoric caves are only a
few of the great experiences only Puerto Rico offers.
Our new destination
information publication
‘An Introduction to
Antigua and Barbuda’
is out now.
For hard copies please
call on 020 7258 0070
or email tourisminfo@antigua-barbuda.com
Alternatively visit www.antigua-barbuda.com,
where you can download and print out your own copies.
WORLD’S BEST BEACH RESORT
As voted by Luxury Travel Magazine
BEST WEDDING ISLAND OF THE YEAR
Chosen by the readers of Caribbean World magazine
BEST BEACH DESTINATION IN THE WORLD
Selected by the editors of www.expedia.co.uk
Special Offers
Holiday Deals – go to www.caribbean.co.uk to the Special Offers section
Abercrombie & Kent – 7 nights in Grenada from £1045
Caribtours – 7 nights in Barbados from £1007
Elegant Resorts – 7 nights in St. Lucia from £995
Kuoni – 6 nights in Cuba from £544
Seasons in Style – 7 nights in St. Lucia from £1195
Tropical Sky – 7 nights in St. Lucia from £959
Virgin Holidays – 7 nights in Jamaica from £779
The US Virgin Islands are suggesting a bright lights and beach blaze
concept – fly from the UK with US Airways and stay in Philadelphia for tax free
shopping on clothes and shoes. Then jet off to the three US Virgin Islands and take
advantage of the great value dollar and great package offers: Frenchman's Reef
and Morning Star Beach Resort Minimoon Package; the Westin Suite Sleepover
Package; Wyndham Sugar Bay Resort & Spa Babymoon Package.
Call 0208 994 0978 for more details.
Congratulations
Well done to the following agents for achieving Bronze, Silver,
Gold and Platinum Awards on the Caribbean Training Programme:
Platinum
Gillian Davis, Alexander Travel World Choice
Jenny Wood, Personal Travel Advisors
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Michelle St. John, Direct Line Holidays
Polly Gould, Tropical Sky Holidays
Sandra Simms, Allen Sturgess Travel
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Silver
Dawn Shindler, Star Air Travel
Leat Sharon, Direct Line Holidays
Margaret Atkinson, Bath Travel
Michelle St. John, Direct Line Hoidays
Polly Gould, Tropical Sky Holidays
Rebecca Shepherd, Althams Travel
Sally James, Harvey World Travel
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Bronze
Alison Jones, Beaver Travel
Christine Murphy, Beaver Travel
Claire Wallis, Premier Holidays
Dawn Wallace, Chobham Travel
Leat Sharon, Direct Line Holidays
Lisa Mousley, CBI International Travel
Jenny Smith, Coop Travel
Peter Small, Holiday Now
Polly Gould, Tropical Sky Hoidays
Sarah Bostock, Coop Travel
Susan Osborne, Travel Counsellors
CTP Agents – Reap the Rewards
Don't forget to keep us informed!
Points will be awarded for the following activities:
Online training programmes, your Caribbean holidays and fams and bookings
including Caribbean cruises. See pages 4 to 8 in your Travelfax for more details
or call Sonja on 0208 948 0057 or email srogers@caribtourism.com.
this could
be you !
taking some time out
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Welcome – New Chapter
Members
Excel Holidays
Mitre Court, Fleming Way
Crawley, W. Sussex
RH10 9NJ
Tel: 0845 1300 737
Fax: 0870 163 3003
Hilton Hotels
International Operations Centre
Reeds Crescent
Watford, Herts WD24 4QQ
Tel: 0207 856 8235
Fax: 0207 856 8833
congratu lations!
AMANDA WATKINS - TRAVEL COUNSELLORS SELINA RISEBROW - HARVEY WORLD TRAVEL
MANDY BURNS - PORTMAN TRAVEL CAROLINE POYTON - BROCKMAN’S TRAVEL
They have all booked their place on a fabulous trip to Trinidad and Tobago
this December, having won by registering their bookings in Trinidad and
Tobago’s exciting 2007 Trade Campaign.
For more information or to register your booking and download your FREE
welcome ringtone, visit WWW.VISITTNT.COM and click ‘TRADE CAMPAIGN’.
www.visittnt.com
Balmoral will join the Fred. Olsen fleet in January 2008 and will make her first
voyage to the Caribbean mid February. This 20 night cruise from Dover takes in some of the loveliest spots in
the region including Antigua, St Maarten and Turks and Caicos. For Sales support call 01473 746164,
email cruise.sales@fredolsen.co.uk, or visit the website www.FredOlsenCruises.co.uk for all information on
Balmoral cruise programmes.
5016
Bookings can be made via Amadeus Cruise
or with Reservations on 01473 742424
Training Programmes
Tel: 020 7636 9448
Barbados Specialist
Tel: 020 7590 0210
SABTA
Cayman Islands
Sunset Resorts
Couples Resorts
St Lucia
www.traveluni.com
Travel Uni
Antigua & Barbuda
Bermuda
Grenada
Bahamas
Jamaica
SuperClubs
Property Update
Island News & Events
Antigua has seen the addition of two new tours in 2007 for visitors
– ideally suited to families.
The first is the Antigua Rainforest Canopy Tour, a new eco-tour located
in the south of Antigua deep within the rainforest. It is the first of its kind
on the island and offers visitors a truly unforgettable journey through the verdant
forest. For more information visit www.antiguarainforest.com. The second tour,
water-based, is the exciting new voyage on board a pirate ship! Pirates of Antigua,
www.piratesofantigua.com, welcomes visitors on board the Black Swan as it sails
around the island stopping off at beauty sports including Deep Bay for a chance
to snorkel around the reefs. Throughout the day children will be taught ‘pirate
speak’ and can help raise the mainsail of the boat.
Montserrat’s new Cultural Centre was officially opened on 12th May 2007.
The centre was the brainchild of legendary Beatles’ producer Sir George Martin,
who raised money for its construction. The Montserrat Cultural Centre is now
the only large, public building for the people of Montserrat, following the burial
of the capital city, Plymouth. The multi-purpose venue contains auditorium seating,
a proscenium stage, a cinema screen, conference rooms, exhibition spaces and
refreshment facilities. During the 1980s, Sir George set up AIR Studios on Montserrat,
where artists including The Police, Paul McCartney, Stevie Wonder, Elton John
and Eric Clapton recorded albums. The studios were closed after hurricane damage
in 1989, but Sir George had retained strong links with Montserrat, where he still
has a house. Following the first volcanic eruptions, he began fundraising efforts
to the help the islanders. These included a concert at the Royal Albert Hall and the
sale of limited edition lithographs of Yesterday, signed by Sir George and Sir Paul
McCartney. See www.montserratculturalcentre.com and www.georgemartinmusic.com
for more information.
Antigua & Barbuda (0207 258 0070)
July 21 – Aug 7
Coconut Bay Resort & Spa in St Lucia features CocoLand with a daily schedule
of fun and educational activities; 'survivor like' activities and challenges for older
children and the largest water park on St Lucia. For information call Kate at Group
Promotions on 01582 792 260.
Essential Detail has been appointed UK representative for Cap Maison in St. Lucia.
For more information contact Annette Quinn on 0208 874 9534.
Dominican Republic (0207 242 7778)
June 26 – 27
The Montgomerie Golf Course has been confirmed for the Dominican Republic.
This week saw the announcement of a new Colin Montgomerie signature golf course
due for completion in 2008. For more information call 0207 242 7778.
The Westin Rio Mar Beach Golf Resort & Spa in Puerto Rico is now the Rio Mar
Beach Resort & Spa, a Wyndham Grand Resort. Over 400 years of rich history
and a vibrant blend of cultures are yours to discover. Delight in the breathtaking
beauty of the Rio Mar Beach Resort & Spa, a Wyndham Grand Resort, and its
captivating 500-acres on one-mile of secluded tropical beach, adjacent to the
Caribbean National Rain Forest of El Yunque.
Starwood Hotels in Puerto Rico will manage the renovated Martineau Bay Resort
in Vieques, owned by the Reig Group. This hotel closed in April 2007 to finalise
a $15 million renovation to transform the resort into the first W Resort in the world,
scheduled for completion in the fall of 2007. The Water Club in San Juan has officially
changed its name to San Juan Water & Beach Club Hotel and has added amenities
including renovated bathrooms featuring bath and spa products from H20 Plus, clock
radios with MP3 player connections and Wi-Fi access. LXR Luxury Resorts’
properties in Puerto Rico, El Conquistador Resort & Golden Door Spa, El San
Juan Hotel & Casino and Condado Plaza Hotel & Casino, have begun extensive
$200 million worth property renovations that will take place over the next several
years. Renovations include a new water park at El Conquistador in addition to room,
parking area and commercial space expansions at the other properties.
Sunset Jamaica Grande Resort & Spa have just unveiled their new Lighthouse
Waterslide. Featuring two slides, one enclosed and one open, and over 330 feet
in length, which twist and turn around the lighthouse ending in either the pool
or the ocean. The lower level also features an air-conditioned arcade featuring
a variety of video games. For more information or images please contact Group
Promotions on 01582 792 260.
Cabarete Classic Windsurfing Regatta
Puerto Rico (00 800 7426 7426)
June 20 – 24
Hermitage Bay, Antigua's newest luxury all-suite resort has opened its spa and
boutique. For more information contact Lynne Morris on 01732 863 048.
ITG Sales & Marketing has been appointed UK representative for The Caves, Jakes,
Strawberry Hill and Goldeneye in Jamaica, and Compass Point and Pink Sands
in the Bahamas. For more information contact Louise Coulter, louise@itgmarketing.co.uk
or call 01895 450 710.
50th Carnival – Golden Jubilee
(www.antiguacarnival.com)
Underwater Treasure Hunt
(www.scubadiving.com/puertoricotreasurehunt)
July 22 – 28
Puerto Rico Salsa Congress
(www.puertoricosalsacongress.com)
August 16 – 22
International 54th Billfish Tournament
(www.sanjuaninternational.com)
St. Kitts (0207 376 0881)
June 21 – 23
St. Kitts Music Festival
US Virgin Islands (0208 994 0978)
August 25 – 27
USVI Open Blue Marlin Tournament
Bermuda Department of Tourism
26 York Street
London W1U 6PZ
Tel: 0207 096 4246
Fax: 0207 096 0509
Disclaimer
While every care is taken to ensure the accuracy of the content, no responsibility is
accepted for any claims or statements made in articles or advertisements appearing
in this newsletter.
Issue 27 – August 2007
AgentsNews
www.caribbean.co.uk
CTO Caribbean Conference
in September ‘07
Following the huge success of 'Courses for the Caribbean' 2006, the CTO are
delighted to announce the hosting of two Caribbean Conferences this year. Queens
Campus, at Durham University, Stockton will be the venue for the September
4th and 5th event and the second venue will be St. Catherine's
College at Oxford University on September 18th
and 19th. The conference will be the same
at both venues.
Caribbean Month – September 2007
Caribbean Month is when the tourist boards, travel agents, tour operators, airlines
and hoteliers join together to promote the region, to raise awareness and increase
business. There are opportunities to win prizes including a 7 night stay at one of
the SuperClubs Resorts in Jamaica. Why not join us by attending the Caribbean
Training Conference or taking part in the Window Display Competition (see
details on page 2 or email srogers@caribtourism.com). We welcome your ideas
and would like to hear of any plans you may have such as Direct Mail Campaigns,
or Promotional Evenings.
Come and join the Caribbean Tourism
Organisation and our industry partners.
Registration is FREE and participants will be
provided with complimentary accommodation
throughout the event. The conference is
open to all members of travel trade. Go to
www.caribbeantraining.co.uk to register now or
call The Network on 01484 345014. For
further information please call 0208 9480057 or email srogers@caribtourism.com.
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New Guide to the Caribbean
A big thank you to the following CTP agents who contributed to the guide by giving
their views on the islands they previously visited, for the 'Expert opinion' section,
Ann Barber, Cathie O'Dea, Chris Curgenven, Gabi Birbeck, Helen Rostron, Janet
Brimble, Linda Buckingham, Lucy McAdam-Freud, Michelle St. John, Pamela
Rutherford, Sally James and Sally Warwick. The new Guide to the Caribbean
will be launched in September 2007.
Every issue we highlight one of our chapter
member hotels or hotel groups. This issue we
are delighted to be looking at High Profile.
Founded 12 years ago, the company remains
passionate about travel and offers bespoke
marketing, pr and representation solutions for
all travel related businesses.
The UK is one of the most important and complex
markets for global tourism and with 25 years
experience in travel, media and pr, there aren’t many
challenges High Profile can’t rise to. Based in
London and Manchester and bringing expertise from
outside the industry, the team offer innovative ideas
and a fresh approach to travel pr, marketing and
representation. High Profile has a strong Caribbean
portfolio of 13 hotels on 6 different Caribbean
Islands. If you’re a Travel Agent or Tour Operator you
may like High Profile to provide a tailor-made training
session, co-host a local Caribbean event at your
shop, join you in a joint media promotion or ensure
you’re receiving all their latest Trade offers. If you’re
a Hotel, Tourist Board, or other travel supplier, you
may like some help increasing your business!
Contact the High Profile Team, Tel: 0161 929 8612,
Email: info@highprofileuk.com,
Web: www.highprofileuk.com
. ..eleg ant indulgence for discer ning r oman ti cs...
O ur d evotion to detail has ear ned u s
the r eputation as the Car ibb ean's pr e m i e r
A ll-I nclusive ex per ience for your wed d i n g ,
Our Caribbean Hotels include:
Barbados:
Sea-Breeze, South Beach,
Heritage, Butterfly Beach,
Southwinds
St. Croix:
Carina Bay
Grenada:
The Flamboyant, Monmot Hotel
St. Maarten:
Little Bay
Bonaire:
Flamingo Beach Resort & PADI
Gold Palm Dive Centre
Aruba:
Divi Village All Inclusive Resort,
Divi Phoenix, Divi Dutch Village
Aruba Tourism Authority
(0207 928 1600)
Cayman Islands Department of Tourism
(0207 491 7771)
Grenada Board of Tourism
(0208 877 4516)
Mega Fam
St. Lucia Tourist Board
(0207 341 7000)
Grand Fam
Luxury Fam
Small Inns Fam
Per fect. Passionate. Pr iceless.
call 01582 794 420
Caribbean Window Display Competition
Educationals
Antigua & Barbuda Tourist Office
(0207 258 0070)
Wedding & Honeymoon Fam
honeymoon or simp ly
discover ing each other again.
7-14 December
October
19-23 September
3-7 October
October
16-23 September
December
December
SuperClubs and the Jamaica Tourist Board in conjunction with the CTO invite you to
participate in a Caribbean Window Display Competition to win a 7 night stay at one
of the SuperClubs Resorts in Jamaica. Material for the display should be requested
from the Jamaica Tourist Board, SuperClubs and CTO. Spot prizes will be given if a
member of the Jamaica Tourist Board or SuperClubs sales team passes by an agency
which is promoting the JTB/SuperClubs/CTO product in their window display.
Photographs of displays should be submitted to SuperClubs to info@superclubs.org or
by post to Tolworth Tower, Ewell Road, Surbiton, Kingston-upon-Thames, KT6 7EL.
Welcome – New Chapter Members
Clear Marketing
International
105 Exchange House
Worthing Road, Horsham
West Sussex RH12 1SQ
Tel: 0870 220 2344
Fax:01403 243 242
Holiday Options
49 The Martlets
Burgess Hill
West Sussex RH16 9NN
Tel: 01444 876 542
Fax:01444 876 599
Tropical Sky
151 London Road
East Grinstead
West Sussex RH19 1ET
Tel: 01293 766500
Training Update
Agents and Tour Operators will soon be able to learn more about their favourite
resorts in the Caribbean. Group Promotions the sales and marketing company
behind Couples Resorts & Sunset Resorts Jamaica and Coconut Bay Resort in
St Lucia are in the process of developing brand new online training programmes.
Agents can access their website to find specific details on each resort, including
training programmes and reviews from agents who have experienced the resorts
first hand. This in turn will generate reward points for the individual users. Points
will be awarded for various achievements including completion of training
programmes and writing reviews about the resorts they have visited. Award points
can be redeemed for a variety of gifts including theatre tickets and reduced rate
accommodation at the resorts. Keep checking the websites for further information
and the official start date of the programmes. www.couples.com,
www.sunsetatthepalms.com, www.sunsetbeachresort.com,
Antigua & Barbuda Tourist Office is hosting a Wedding and Honeymoon
Showcase at Café Royal, London on September 28th. For further information
call 0207 258 0070.
The Caribbean UK Training Conferences will be held at Durham University
on September 4th to 5th and at Oxford University on September 18th and 19th.
The conferences will be the same at both venues and the following presenters
will participate: Almond Resorts, Anguilla Tourist Board, Antigua & Barbuda
Tourist Office, Bahamas Tourist Office, Barbados Tourism Authority, British
Airways, Cara Hotel Marketing, Cayman Islands Department of Tourism,
Dominican Republic Tourist Board, Freedom Flights & Excel Holidays,
Grenada Board of Tourism, Group Promotions, Jamaica Tourist Board,
Jolly Beach Resort, Martinique Tourist Office, Puerto Rico Tourism Company,
Rex Resorts, St. Kitts Tourism Authority, St. Lucia Tourist Board, SuperClubs,
Trinidad & Tobago Tourist Office, US Virgin Islands Division of Tourism.
www.sunsetjamaicagrande.com, www.coconutbayresortandspa.com.
The Dominican Republic Tourist Board are happy to provide training to travel
agents upon request. Call 0207 242 7778 for further information.
The conference is open to all members of travel trade. Go to
www.caribbeantraining.co.uk to register now or call The Network on
01484 345014 and for further information please call 0208 948-0057 or
email srogers@caribtourism.com.
Group Promotions offer training on Couples Resorts and Sunset Resorts in
Jamaica and Coconut Bay Resort & Spa in St. Lucia. Contact Kate Alcorn on
01582 792260 or email katealcorn@group-promotions.com.
ITG Sales & Marketing provide in house training for Half Moon, Jamaica,
Island Outpost Hotels in the Bahamas and Jamaica, Settlers Beach Villa Hotel,
Barbados Beach Club and Southers Palms Beach Club in Barbados and Nisbet
Cayman Islands Department of Tourism training will be held at the
following venues:
Mariott Hotel, Aberdeen – August 14
Mariott Hotel, Glasgow – August 15
Mariott Hotel, Edinburgh – August 16
For further information please call 0207 491 7771.
Plantation Beach Club in Nevis. Contact Susan Harnamji on 01895 450 710 or
email susan@itgmarketing.co.uk.
Resort Marketing International have informed that the Village Inn St.Lucia
have a new training module on the Travel Uni on line training programme. Visit
www.agentelitetraining.com. For further information or product training on any of
the 10 Elite Island Resorts please contact Graham@resort-marketing.co.uk.
Sandals is pleased to announce ProTravel Marketing, Dublin as its sales and
marketing representative for Sandals and Beaches Resorts in Ireland. Their focus
will be to educate Irish tour operators, consumers and the trade on the Sandals and
Beaches product. For further information call 0207 581 9895.
SuperClubs continue to provide agency training. Please contact Annabelle Marshall
on annabelle.marshall@superclubs.org for more information.
Dominican Republic Tourist Board will participate in the CTO Caribbean
Conference 4th to 5th September at Durham University and 18th to 19th
September at Oxford University. For more information call 020 7242 7778.
Half Moon, Jamaica will participate in the Caribtours Brochure Launch 10th
and 13th September in Jersey and Guernsey and 20th and 26th September in
Edinburgh and Winchester. For more information call 01895 450 710.
ITG Sales & Marketing will be entertaining 40 top travel agents for dinner in
London on behalf of Settlers Beach Villa Hotel, Barbados, Half Moon, Jamaica,
Nisbet Plantation Club, Nevis and Island Outpost Boutique Hotels in Jamaica and
the Bahamas. The event will take place the week commencing September 17th
at a venue to be confirmed. For more information call 01895 450 710.
Sandals & Beaches 'Luxury Included' Roadshows commence in September;
11th in Bristol, 12th Heathrow, 13th Chelmsford, 17th Cork, 18th Belfast, 19th
Dublin, 24th Glasgow, 25th Newcastle, 26th Leeds and 27th Birmingham.
Sandals & Beaches will hold training sessions on Thursday 15th November at
World Travel Market. For further information call 0207 581 9895.
Cruise News
ON-LINE BOOKING FOR AGENTS WITH FRED.OLSEN
All Fred.Olsen’s Caribbean cruises can be booked on-line quickly and easily.
Just log into the Travel Agent Centre on the website www.fredolsencruises.co.uk
and register, then call Agency Sales on 01473 746164 to get your on-line
booking password.
As Fred. Olsen is expanding its Caribbean operation with Miami departures for the
winter 2008/09 season this will make it even easier to make reservations on its
ships. Braemar’s winter 2007/08 season begins on 9th October this year with a 17
night fly/cruise, sailing from Southampton to Barbados, then flying back to the UK
at the end of the holiday. Book on-line or call reservations on 01473 742424.
Settlers Beach Villa Hotel and Southern Palms Hotel will join the Barbados'
Passions' Roadshows 3rd to 6th September in Plymouth, Bournemouth,
Brighton and Watford. For more information contact Siobhan on 01895 450 710.
SuperClubs will continue to do joint sales calls throughout the UK and Ireland
with the Jamaica Tourist Board. Sales calls in Scotland are planned for
September followed by Wales in October. SuperClubs will participate in the TTG
Roadshows in Chester, Southampton, Leicester, Maidstone, Hull, Carlisle, Oxford
and Liverpool. For more information call 0208 339 4150.
Fly Virgin Atlantic to Kingston
From 30 October you can ßy direct to Kingston, Jamaica every Tuesday and Saturday.
Flights depart London Gatwick at 9.15am, arriving in Kingston at 2.20pm.
Virgin Atlantic Airways
T. 08705 747 747
www.virginatlantic.com
Property Update
Special Offers and Incentives
Almond Resorts have announced that the opening of Almond Casuarina Beach
Resort will be in just a few short months. This will be their third property on
Barbados. For more information call 01293 450 033.
Super Incentive Points
Divi Resorts Group have introduced the Divi Village Beach & Golf Resort to
create a 'Divi World' all-inclusive concept on the island of Aruba. For further
information contact High Profile Marketing on 0161 929 8612.
Dominican Republic Tourist Board have informed that the Westin Roco Ki Beach
& Golf Resort is slated to receive its first tourists in May 2008. The hotel is
especially targeting the weddings and honeymoon market. The Westin is a
Starwood Hotels and Resorts world wide operation.
Elite Island Resorts have informed that Galley Bay, Antigua has 24 new premium
beachfront suites (see photo). Also that the Windjammer Landing Villa Beach
Resort, St. Lucia are adding 12 beautiful two bedroom deluxe suites to that resort.
Collect SuperClubs Super Incentive Double Points until 31 October. To receive
your FREE 7 night stay for you and a partner at the luxurious 5* Grand Lido
Resorts, all you need to do is make 3 bookings at a Grand Lido Resort, plus
complete the online training on TTG/live. Your stay includes unlimited premium
brand drinks, all meals from a la carte and buffet restaurants, 24 hour room service,
complimentary manicure and pedcure, plus land and watersports such as golf,
tennis, scuba diving, waterskiing, plus so much more. Grand Lido Resorts are
currently offering your clients $250 complimentary Spa Credits per room towards
treatments of their choice. Credits of up to $350 per room are given to 7 night
bookings for beachfront suites or higher. To receive a SuperClubs incentive form,
contact info@superclubs.org.
Travel Agent Special Offers
SuperClubs offer discounted Travel Agent rates with no prebook from £49 per
person per night at the Super All-inclusive Grand Lido, Breezes and Hedonism
Resorts. Also at the all-inclusive Starfish Trelawny from only £32 pppn. Contact
TATC & Touchdown.
Sandals is now offering travel agents the chance to own one of this season’s
hottest "it" bags from Chloe, Louis Vuitton, Mulberry and DKNY and in addition
agents can win one of two holidays with Sandals Resorts. For more information
call 0207 581 9895.
Training Programmes
Resort Marketing International would like to announce the opening of The
Verandah, Antigua on September 15th, which will offer guests an eco-friendly
environment. For further information contact graham@resort-marketing.co.uk.
Sandals Montego Bay have newly-unveiled "Water Dining" where guests can
enjoy lunch right in the water along Montego Bay's white sand beach. For more
information call 020 7581 9895.
Seasons in Style have informed that they will be featuring the following properties
in their Caribbean portfolio for 2008: Cove Suites at Blue Waters, Antigua,
Hermitage Bay, Antigua, La Samanna, St. Martin, Jade Mountain Retreat,
St. Lucia, East Winds Inn, St. Lucia, The Abaco Club, Bahamas. For more
information call 01244 202 040.
Destination Marketing have informed that Wyndham Sugar Bay Resort & Spa,
St. Thomas, US Virgin Islands have completed the renovation of the 300-room
resort which features an on-site Convention Centre. They have also informed of the
conclusion of the two-year renovation of Frenchman’s Reef and Morningstar
Marriott Beach Resort in St. Thomas. For further information call 0208 994 0978.
Kerzner International Resorts Inc
Tel: 020 7636 9448
Barbados Specialist
Tel: 020 7581 9895
SABTA
Cayman Islands
Couples Resorts
Sunset Resorts
www.traveluni.com
Travel Uni
Antigua & Barbuda
Bahamas
Bermuda
Grenada
Jamaica
SuperClubs
Island Events
2-4 Packhorse Road
Antigua & Barbuda
Gerrards Cross
Buckinghamshire SL9 7QE
DeJam Festival
www.dejamfestival.com
Telephone: 01753 899 800
Curacao
www.atlantis.com
Culinary, Cultural and Heritage Experience
www.curacaoculture.com
August 15 – November 15
Caribbean Gift & Craft Show
www.caribbeangiftandcraft.com
September 26 – 30
Dominican Republic
020 7242 7778
August 29 – September 1
July 2008
www.thecoveatlantis.com
www.atlantisthepalm.com
Disclaimer
While every care is taken to ensure the accuracy of the content, no responsibility
is accepted for any claims or statements made in articles or advertisements
appearing in this newsletter.
XX1 Asonahores Trade Exhibition
V11 World Confepaso Cup
020 7258 0070
September 21 – 28
Issue 28 – October 2007
AgentsNews
www.caribbean.co.uk
World Travel Market 2007
Destination Fact File
The Caribbean Tourism Organisation will conduct four 20-minute training sessions
on Stand CA6500 at World Travel Market 2007, for travel agents and tour operator
reservations staff members. Sessions will be limited to six people at a time who
must pre-register with the CTO as soon as possible as registrations will be done
on a first come, first serve basis. Hosted guests will receive a pre-registration entry
pass for WTM, a London travel card, and a refreshment voucher to the Waterfront
Café No.1 to sample and enjoy Caribbean cuisine. In addition to the Caribbean
presentation, introdutions will be made to exhibitors in the Caribbean Village.
To register for the 'Caribbean Training at WTM' promotion please email
srogers@caribtourism.com or call 0208 948-0057. The sessions will be held on
Thursday November 15th.
Agents Roadshows & WTM Events
Coconut Bay Beach Resort and Spa will be participating in the St Lucia Tourist
Board evenings on October 23rd in Bath and October 24th in Bristol. For further
information please contact Kate Alcorn on 01582 792 260.
ITG Sales & Marketing will be attending World Travel Market this year on
behalf of the following - Half Moon, Jamaica, Island Outpost in Jamaica and
the Bahamas, Settlers Beach, Barbados Beach Club and Southern Palms in
Barbados and Nisbet Plantation in Nevis. They will also represent Carib Aviation,
Antigua and Grenadines Airways, St Vincent. Please contact Gemma or Siobhan
on 01895 450 710 to make appointments.
Jamaica – Once you go you know
Once you go you know, encapsulates the spirit of Jamaica. The sum of Jamaica's
people and natural beauty, historic culture, delicious cuisine, reggae sounds and
rhythms, lyrical languages and bounty of attractions, has to be experienced to be
understood.
Sandals & Beaches will conduct two 45 minute training sessions at World Travel
Market on Thursday November 15th. The first will be at 11:00am followed by
another session at 1:00pm. For more information call 0207 590 0211.
Jamaica offers visitors accommodation for every budget, whether you want to stay
in a small and friendly B&B on the South Coast, a working coffee plantation in the
Blue Mountains, or Ian Fleming's luxurious pad on the north coast. Get off the
beaten track and meet the locals. They will introduce you to the best jerk chicken
straight off the coals and give you the inside track on the best rum shack in town.
Educationals
And if you thought a trip to Jamaica was about lazing on the beach, think again.
With miles of walks, soaring mountains, deep caves, horse riding, sailing, surfing
Antigua & Barbuda Tourist Office
and rafting, there's enough to keep the most active visitor busy. To learn more
(0207 258 0070)
Wedding & Honeymoon Fam
about Jamaica become a Jamaica Travel Specialist.
7-14 December
Kuoni Travel
(01306 744 532)
Grenada and Antigua
2-10 November
St. Lucia Tourist Board
(0207 341 7000)
Luxury Fam
November
Small Inns Fam
November
www.jamaicatravelspecialist.co.uk
Jamaica Local Shopping Basket
Bottle of Beer 330ml £ 0.50
Canned Drink 600ml £0.30 – 0.40
Local Btle Water 600ml
Called "WATA" £0.30
Ice Cream 1.75l £3.50
Dining Out – Local restaurant
Beer £1.50
Glass of wine £1.75
Soft Drink £0.80
Bottled Water £1.00
Starter £2 – 3.50
Main Course £4 – 12
Dessert £2 – 4
Balmoral will join the Fred. Olsen fleet in January 2008 and will make her first voyage to the
Caribbean mid February. This 20 night cruise from Dover takes in some of the loveliest spots in the region including
Antigua, St Maarten, Turks & Caicos and flying home from Miami, USA. For Sales support call 01473
746164,
email cruise.sales@fredolsen.co.uk, or visit www.fredolsencruises.co.uk for all information on Balmoral cruise programmes.
Bookings can be made Online via the Travel Agents Centre,
using Amadeus cruise or with Reservations on 01473 742424
Every issue we highlight one of our
chapter member hotels or hotel groups.
This issue we are delighted to be
looking at Group Promotions Ltd.
Group Promotions
celebrates 21st
Anniversary
Group Promotions are the Sales and Marketing Company representing Couples and
Sunset Resorts in Jamaica, and Coconut Bay Beach Resort and Spa in St Lucia.
The company is dedicated to enhancing the sales and marketing activities for clients
whilst also providing agent and tour operator training.
Celebrating their 21st birthday illustrates that Group Promotions continues to be at
the forefront of the changes that have revolutionized the travel industry since our
inception in 1987. The ability to adapt has meant that Group Promotions has
continued to thrive.
. ..eleg ant indulgence for discer ning r oman ti cs...
In order to continue this success Group Promotions have introduced a new state of
the art reservations system. All partner operators throughout Europe and Asia will
have an individual password connecting them to the online system available 24/7.
They will be able to view room allocations and close out dates live, plus reservations
will be confirmed instantly via email.
Travel Agents’ product knowledge is also an important part of Group Promotions
future growth. A new on-line Training Academy has been developed, which was
launched in September. Agents will be able to do short study courses on all
properties resulting in complimentary stays for those successfully completing the
course. Plus the newly developed Ambassadors Club enables registered Agents to
receive details of exclusive special offers, staff rates and booking incentives together
with news and property updates all via email. www.group-promotions.com
O ur d evotion to detail has ear ned u s
t he r ep utation as the Car ibb ean's pr e m i e r
A ll-I nclusive ex per ience for your wed d i n g ,
honeymoon or simp ly
discover ing each other again.
Group Promotions properties include:
JAMAICA
Couples Sans Souci
Couples Swept Away
Couples Negril
Couples Ocho Rios
www.couples.com
Sunset Jamaica Grande Resort and Spa
Sunset Beach Resort and Spa
Sunset at the Palms
www.sunsetresortsjamaica.com
ST LUCIA
Coconut Bay Beach Resort and Spa
www.cbayresort.com
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P er fect. Passionate. Pr iceless.
call 01582 794 420
News from…
Divi Resorts
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Janie Silver from Divi Flamingo, Bonaire has won the coveted Silver Cocktails
Caribbean Bar Tender of the Year Award in Miami for the second year running.
Download Janie's monthly cocktail recipes by visiting: www.diviresorts.com
(Divi News Section)
Jolly Beach Resort Antigua
Jolly Beach Resort has appointed Tracy Denman-Hughes as their new Marketing
Director for UK and Europe. Tracy will be working alongside the resort's existing
marketing agency IHDM and will be London based. Her role will focus on contracting
and the further development of marketing strategies in the UK and Europe while
IDHM will continue its role of marketing and sales support.
XL Holidays
In line with the recent announcement on corporate branding, Excel Holidays has been
renamed as XL Holidays with a new website www.XLHolidays.co.uk. Bob Taylor, Sales
& Marketing Director said 'Our new name has naturally evolved from the development
of the XL Leisure Group and reflects our ambition to develop globally with the XL brand.
Congratulations
Debra!
Congratulations to Debra Mackenzie
who has won a place on a fabulous
trip to Trinidad and Tobago this
December having won by registering
her bookings in the Trinidad and
Tobago’s exciting 2007 Trade
Campaign. For more information or
to register a booking and download
a FREE welcome ringtone, visit
WWW.VISITTNT.COM and click
‘TRADE CAMPAIGN’.
Training Update
The Caribbean U.K. Training Conferences held this year
at Durham University and Oxford University respectively,
were huge successes. Each conference
commenced with an evening
reception followed by a
gala dinner and disco.
An intensive full day
of seminars on the
Caribbean, given by 23
exhibitors began the following
day at 9:30am. The day
concluded with a closing
ceremony where all attendees
received a 'Courses for the
Caribbean' Certificate.
The CTO would like to thank all
the delegates for attending
and to remind them that
they now have the
opportunity to win a
trip to the Caribbean.
All attending delegates must
remember to send through their completed competition forms with
new bookings, to be entered for the draw.
For additional forms or information on the competition, please contact
Sonja Rogers on 0208 948 0057 or email srogers@caribtourism.com.
Elite Islands Resorts have introduced a New Premier Agents Module.
Once the Agent Elite Training Course (www.agentelitetraining.com) on
the Travel Uni website has been completed, agents will be invited to
join the premier agents training course where they will be eligible to
gain free nights to the beautiful Caribbean resorts and also win some
fantastic prizes.
Occidental Hotels & Resorts will be launching a brand new training
programme in mid October on the Travel Uni website. Learn more
about the world’s leading all inclusive hotel chain by visiting
www.Occidentalexpert.com. Agents will receive a mouse mat when
they have successfully completed all of the training modules.
Sandals & Beaches Training Academy sessions will be held
at various locations in the United Kingdom during the months of
October, November and December. If you are interested in attending
please contact Vanessa or Steven on 0207 590-0211 for further
information.
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Training Programmes
Tel: 020 7636 9448
Barbados Specialist
Tel: 020 7590 0210
SABTA
Cayman Islands
Couples Resorts
St Lucia
Sunset Resorts
www.traveluni.com
Travel Uni
Antigua & Barbuda
Bahamas
Bermuda
Grenada
Jamaica
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Property Update
Cayman Airways
LCM Communications
Antares, Crouch House Road,
Edenbridge
Kent TN8 5EL
Telephone: 01732 863048
Alpheus Leisure are pleased to advise that they have been
appointed the UK Marketing Representative of the VIP
Antigua Group. For further information please call Emma
on 01252 783 715.
Dominican Republic Tourist Board have advised that the
group Central Romana have announced the construction
of the five star hotel Four Seasons de Casa de Campo
Resort, at a cost of 120 million dollars. Palace Resorts
have announced the Moon Palace Casino, Golf & Spa
Resort which is the latest addition to the Palace Resorts'
line. For more information please call 0207 242 7778.
Elite Island Resorts have informed that The Verandah
Resort & Spa Antigua has revised their opening date to 19
October 2007. The Verandah – Kids Club which has been
designed by Linda Barker will be furnished with a Pirate Ship
playhouse and a new state-of-the-art security system. For
more information call 0870 160 9650.
Grenada Board of Tourism have advised that LaSource,
the luxury spa resort is set to open its doors to the world
on 15th December 2007, after three years of extensive
renovations and revitalisation. The property will offer a
first-class all-inclusive holiday experience that seamlessly
combines the best of an active beach holiday with a relaxed
spa retreat. For more information call 0208 877 4516.
ITG Sales & Marketing have advised that Island Outpost
Jakes, Jamaica have reopened and are presently promoting
value added offers for bookings up until December.
Barbados Beach Club is offering extended rate packages
to include BP and MAP rate options. Settlers Beach,
Barbados are now offering complimentary non-motorised
water sports on the property, in-room spa and massage
treatments, complimentary fresh pastries delivered each
morning and airport transfers in Settlers' own Mercedes
people carrier. Southern Palms Beach Club, Barbados,
has just completed their bathroom upgrades in the Jasmin
Building. Nisbet Plantation, Nevis will be unveiling a new
spa called the Palms Spa at Nisbet Plantation, which will
Your Guide to the
Caribbean 2007/08
Don't forget to order your Guide to the Caribbean
2007/08 which will provide you with up to date
information on all our member countries and
industry partners. This year the guide also has the
personal views of some of our specialists travel
agents who have recently visited the Caribbean.
To order your guide call us on 0208 948-0057.
offer a full selection of massage, body treatments, facials,
manicures and pedicures. Please contact Gemma or
Siobhan on 01895 450 710 for further details.
Jolly Beach Resort, Antigua would like to introduce their
three new beautifully decorated beachfront cottages. There
is one two-bedroom, two-bathroom cottage perfect for
families as it is can sleep up to five people and boasts a
verandah with seated areas facing the ocean. There are two,
one-bedroom cottages which also benefit from oceanfront
verandahs. The cottages are set at the far end of the
resort's 40 acre property away from the resorts 462 other
rooms. They are ideal for honeymooners who like the idea of
fresh fruit on the balcony overlooking the Caribbean sea or
perhaps mums-to-be looking for a slightly more peaceful
part of the beach to bathe in. For further information call
01372 469 818. (See image above, left)
Puerto Rico Tourism Company would like to introduce the
Hotel Hacienda el Jibarito which was a farm that produced
sugar cane from 1940 – 1980. The properties hold several
antiques such as a telephone circa from 1950, a record
player circa from 1940, and an antique iron circa from 1910.
The property is perfect for Eco adventures as they offer
hiking tours and bird watching in the neighbouring area.
For more information and rates visit their websites
www.haciendaeljibarito.com or www.GoToPuertoRico.com
or email puertoricoeuro@prtourism.com
(See image above, right)
US Virgin Islands Division of Tourism have informed that
an upscale Cottage Campground has opened on Water
Island, St. Thomas. It offers cottage-style accommodation
with a minimal environmental footprint. Visitors who yearn to
feel close to nature without giving up the comforts of home
can choose this Eco-sensitive resort with self-contained
tent-cottages just a ten minute ferry ride from Crown Bay
on St. Thomas. For further information visit their website
www.virginislandscampground.com or contact the US Virgin
Islands UK office on 0208 994 0978 or www.usvitourism.vi.
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Telephone: 01732 863048
Caribbean Expressions
104 Belsize Lane
London NW3 5BB
Telephone: 020 7431 2131
Fax: 020 7431 4221
Jacqui Mason Marketing
Suite 7, Stubbings House
Henley Road
Maidenhead
Berks SL6 6QL
Telephone: 01628 829222
Fax: 01628 829151
Island Events
Puerto Rico
Bacardí Artisans Fair
December 3 – 10, 2007
Casals Festival
February 22 – 28, 2008
Saborea Culinary Festival
April 4 – 6, 2008
/08
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LCM Communications
Antares, Crouch House Road,
Edenbridge
Kent TN8 5EL
2007/08
Heineken Jazz Festival
June 1 – 4, 2008
Disclaimer
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While every care is taken to
ensure the accuracy of the
content, no responsibility is
accepted for any claims or
statements made in articles or
advertisements appearing in this
newsletter.

Agents News 2007 - Caribbean Tourism Organization

Transcription

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