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PAGE 5 MEDICAL DIRECTORY TABLE OF CONTENTS 7. Health Network • Elderly Services • Prenatal Care 9. Meeker Marshall Shoe Fly • Certified Podiatrists 10. Teens • Healthy Living 11. Healthsouth • Rehabilitation Care 12. Cancer • Early Detection Screening 14. Lane Women’s Health • Quality Care For Women 15. Roswell Park • Teams With Jamestown Oncology 17. Regional Cancer Center • New Physician 18. ALSTAR • EMS Services 20. Rouse • New Suites 21. CareGivers • Quality Home Care 22. Frewsburg Rest Home • A Day In The Life Of ... 24. Patient’s Pharmacy • Prescription Club PAGE 6 26. Tanglewood • Keep Healthy • Cottages 29. Chautauqua Physical Therapy • Prevention 31. Westfield Memorial Hospital • Emergency Room 33. NY Connects • Phone Line Help 36. Care Transitions • Readmission Reductions 38. Heritage Village • Heritage Ministries 42. Five Star Urgent Care • Renovations 44. WCA • New Emergency Department • Top Doctors Named • New Surgeon Welcomed • Diabetes • Blood Bank • Extended Hours • Palliative Care • Rehab Partners 64. Service Directory & Index Of Advertisers HEALTHY LIVING HEALTHY BABIES The Key To Healthy Babies Is Healthy Mothers By REMINGTON WHITCOMB A healthy child is a happy child, and a healthy child starts with a healthy mother. Here in Chautauqua County, residents pride themselves on being able to call their home a great place to raise a family. While it’s true the landscape is beautiful, it’s also a great place to raise a family because of the services available for mothers and children. Chautauqua County develops a community health assessment which outlines the county’s current health, as well as its health goals. For 2013, the county would like to focus on making sure mothers and children are healthier, and have established five priority elements toward achieving that goal: prevent chronic disease, promote healthy and safe environments, promote healthy women, promote healthy infants and promote healthy children. “I think you’re going to see an increase in interest and activity around mothers and children,” said Ann Abdella, executive director of the Chautauqua County Health Network. “Unfortunately, our statistics are not where we want them to be right now, but the county is working hard to improve them. Unfortunately for us, our statistics are slightly altered, because of populations such as the Amish. For example, the state wants every mother to obtain prenatal care within the first trimester, however that’s just not the practice in the Amish community.” According to the state’s health website (www.health.ny.gov), 68.8 percent of expecting mothers in the county seek prenatal care within the first trimester. For 2013, the goal is to increase that number to 90 percent. To achieve that goal, CCHN has been working furiously to bring more physicians to the area. According to Abdella, Chautauqua County is listed as a physician shortage area. “We’re all working on recruitment,” said Abdella. “The community, particularly in Dunkirk, worked very hard to establish a federally qualified health center. There’s a new clinic which will be started, and because of that designation, that clinic will get bumped to the head of the list for physicians — that clinic will receive subsidies from the government and physicians will be offered some student loan forgiveness to work at those clinics.” Overall, the county is not too far off the state’s 2013 objectives for health care. The county is already under the 2013 objective of 28 pregnancies per 1,000 females aged 15-17 years with an average of 27.8. This is also well under the national average of 39.5. Other goals include: 96 percent of children with at least one lead screening by 36 months (83.4 percent in Chautauqua), 5 percent of children with low birth weight (8.5 percent in Chautauqua) and 4.5 infant deaths per 1,000 infants (8.6 per 1,000 in Chautauqua). Emma Bing, left, holding her son Lennox Page Ali as her mother, author Heidi Murkoff, looks on at a hospital in Los Angeles. Bing, the inspiration for the pregnancy bible "What to Expect When You're Expecting," gave birth on Feb. 12. Heidi Murkoff was pregnant with Emma when she wrote the proposal for her best-selling book, which sparked a franchise of pregnancy and parenting manuals. "What to Expect" has more than 17 million copies in print. AP photo PAGE 7 HEALTHY LIVING TIPS FOR HEALTHY TEENAGERS Move Toward A Healthier Lifestyle By REMINGTON WHITCOMB The teenage years are often the most physically active years of a person’s life, but unfriendly and unsafe streets can discourage children from wanting to play. Chautauqua County is blessed with a pleasant blend of bustling city streets and quiet rural countryside. If the noise of Jamestown or Dunkirk is becoming too much, one simply needs to hop in their car and drive 10 minutes before they find tranquillity in the countryside. However, for many teenagers without drivers’ licenses or cars, getting behind the wheel to escape the city isn’t an option. For most kids, traveling involves walking or biking. But for some teenagers, walking and biking aren’t even an option, because their parents feel that the streets are too “So we’re trying busy or too dangerous. to make Creating Healthy Places to Jamestown more Live, Work and Play hopes to remedy these parents’ conavailable and cerns with its Complete Streets projects. accessible for “There’s a good portion of the activity and population that doesn’t have cars,” said Ann Abdella, execactive transutive director of the Chauportation — tauqua County Health Network. “So we’re try ing to whether that’s make Jamestown more availbiking, skateable and accessible for activity active transportation — boarding, moving and whether that’s biking, skatein a wheelchair boarding, moving in a wheelchair or walking — however or walking — you do that, it’s physical activhowever you do ity. A more active population is a healthier population.” that, it’s physical Recently, there have been a activity.” few points that CCH N is • Ann Abdella focusing on. One such focal point is making walking to and executive director of the from school saf er, as to Chautauqua County encourage more students to walk rather than get a ride Health Network from their parents. “I understand there are safety concerns, and that’s why they don’t let their kids walk, but we’re experimenting with things like a walking school bus,” said Abdella. “Instead of drivers, you have adults that walk through a neighborhood and pick up kids in the morning and walk to school with them. It’s been very successful in other communities and we think that has some promise for enhancing activity during nicer parts of the year.” Additionally, Abdella talked about CCHN’s desire to improve walking and biking accessibility throughout the city. Though technically Route 394 is a shared road, many PAGE 8 asdfasdfadsfadsfadsfasdfasdfadfadfasdfasdfasd residents complain that riding a bike on it is very dangerous. CCHN has proposed certain Complete Streets changes to help make roads such as Route 394 more pedestrian and bicycle friendly. “We’re really pursuing system and policy change that will enable a mostly teen pedestrian population to become more mobile without the help of their parents’ car,” said Abdella. “A huge victory — and kudos to the city council — is the complete streets ordinance. Now when the city goes to do a project on its streets, it will take into account what needs to be done to make streets more walkable and more safe.” MEEKER MARSHALL SHOE FLY FOOT COMFORT CENTER Meeker Marshall Shoe Fly Now Has Four Certified Podiatrists ERIE — Meeker Marshall Shoe Fly is located on upper Peach Street just north of I-90. The store is a foot comfort center specializing in pedorthics, fully accredited by the American Board for Certification in Orthotics, Proschetics and Pedorthics. Art Oligeri, Vince Savelli, Mike Hanlin and Juanita Wisinski are board-certified pedorthists. “We are the shoe experts with many years of experience in fitting shoes. We measure feet and also have the I-Step machine that analyzes your feet,’’ a spokesman said. The I-Step is a digital foot scanning system that uses thousands of barometric “We carry the best brands in the industry: SAS, UGG Australia, Birkenstock, Aetrex, Dansko, Clarks, Dunham, Merrell, Florsheim, Munro, Rockport, PW Minor, Keen, Naot, Allen Edmonds, Johnson & Murphy, Sperry Topsiders, Sebago,” said a spokesperson. The Meeker Marshall Shoe Fly also welcomes back Lewis Nordin, a shoe veteran of more than 40 years. “Feet hurt? We can help. Our experienced staff will measure and fit your feet sensors and patented infrared technology properly with the right shoe for your foot. We have the experience necessary to provide a blueprint of your foot. The Meeker Marshall Shoe Fly store to alleviate your food discomfort. We includes a New Balance athletic store carry shoes in S, N, M, W, and WW widths,’’ the spokesman said. and also a Red Wing Boot Outlet. “We are the shoe experts with many years of experience in fitting shoes.” The advanced health services you need, the compassionate care you deserve. At Westfield Memorial Hospital, we’re committed to keeping Chautauqua County residents in the very best of health. From sophisticated diagnostic imaging procedures including digital mammography to comprehensive physical therapy and 24/7 emergency services, you can turn to us for the specialized care you and your loved ones depend on most. To learn even more about the advanced level of care available at Westfield Memorial Hospital, please call us today at (716) 326-4921. &BTU .BJO 4USFFU r 8FTUàFME /: PAGE 9 HEALTHY LIVING OPTIONS FOR SENIOR CITIZENS Chautauqua County Offers Opportunities To ‘Age In Place’ By REMINGTON WHITCOMB Growing old may cause a person to give up old hobbies, however independent living doesn’t need to be one of those things. “We have an aging population in Chautauqua County, and our population is aging faster than it is growing,” said Ann Abdella, executive director of the Chautauqua County Health Network. “The health care focus in the county is morphing to serve a more aging population. By virtue of being aging, they have higher health care needs and more conditions that need to be managed. There is a tremendous need by the elderly for primary care, and the county has been trying to modernize to create patient-centered medical homes, which are more comprehensive ways of delivering primary care.” Though there are already many specialty services available in Chautauqua County, there are still many services which the county is lacking, according to Abdella. “As a small county, it is a challenge bringing in certain LIVE YOUR LIFE INDEPENDENTLY services to our communities, simply because some specialty services fill such a small niche that they’re hard to sustain, comparative to our population,” said Abdella. “There are intense specialty needs that some people may have as their condition progresses. The question is, can you support those services locally?” Orthopedics and cardiology are so frequently needed by Chautauqua County’s population that such services are readily available in the county. “We have a good array of services that are available between WCA and Brooks and Westfield Memorial,” said Abdella. “When we don’t have a service, our doctors do an absolutely incredible job at finding out where to refer patients to receive those services.” However, with the elderly population the county has, more services are being made available for seniors to “age in place.” “For those who want to stay at home and age in place, that’s where the Chautauqua Office of the Aging comes into play,” said Abdella. “There are services like Meals on Wheels, physical fitness type programs to keep people strong and a variety of homecare services. ... We have plenty of skilled nursing facilities in the county, but there are services for people who want to maintain independence at home.” See SENIORS, Page 11 Home and Community Support Services Independent Living Skills Training Service Coordination SERVICES, INC. Personal Care Aides * Traumatic Brain Injury Services * Nursing Home Transition & Diversion Services New Vision Services, Inc., is committed to providing Individualized Services & Supports to persons who have sustained a Traumatic Brain Injury. Through training, support, oversight, and supervision, staff can assist with a variety of daily living needs, personal care and independent living goals in order to support people to remain in their own home. - self care - mobility - socialization - task completion - interpersonal skills - sensory/motor skills - communication skills - medication management - ability to maintain a household - community transportation skills - problem-solving skills - money management 92 Fairmount Avenue, Jamestown, New York, 14701 Ph: (716) 664-3118 Fax: (716) 664-3127 PAGE 10 David Fredlund, of Jamestown, who recently underwent knee surgery, is utilizing Comfort Today’s new Cybercycle as a form of rehabilitation. He is pictured with Joanie Denn, senior wellness program director. P-J photo by Dusten Rader HEALTHY LIVING OPTIONS FOR SENIOR CITIZENS Seniors From Page 10 In fact, many skilled nursing facilities will even offer limited at-home services for seniors living at home. Otherwise, there are state and county funded programs to help independent seniors utilize parts of their home that may start to become difficult to use, such as stairs. “For people to age in place, sometimes modifications need to be made,” said Abdella. “A lot of these houses CARTS is one way for senior citizens who in the counare unable to drive to get around the ty are twocounty, according to Ann Abdella, Chau- story homes. tauqua County Health Network executive As you get director. older, climbing stairs becomes tough. For people to age in place, home modifications sometimes need to be made. Chautauqua Opportunities and the city of Jamestown offer some services, as well as the Chautauqua Housing Rehabilitation and Improvement Corporation. CHRIC will work with the office of the aging to make sure seniors in need can get the housing modifications they need to remain independent.” Additionally, the CARTS system allows seniors who are unable to drive anymore to navigate the county. “The level of services we have to wrap around our seniors is phenomenal compared to other places,” said Abdella. “While some people may be upset about our conditions, there really is so much here to help our seniors.” “The level of services we have to wrap around our seniors is phenomenal compared to other places. While some people may be upset about our conditions, there really is so much here to help our seniors.” • Ann Abdella executive director of the Chautauqua County Health Network PAGE 11 HEALTHY LIVING EARLY DETECTION IS THE BEST MEDICINE Cervical, Breast And Colorectal Cancer Can Be Detected Early On By REMINGTON WHITCOMB Baylor head coach Kim Mulkey kneels on the sideline during an NCAA college basketball game against TCU Feb. 16 in Waco, Texas. Baylor and TCU wore pink items honoring breast cancer awareness in the 78-45 Baylor win. AP photo PAGE 12 Cancer is a word that no one wants to hear their doctor say, and the best way to keep that from happening is to get regular cancer screenings. Although vehicle owners will invariably change their car’s oil every 3,000 miles to keep their engines healthy, many people are reluctant to pay for medical screenings which they believe are superfluous, even if the cost of doing so is just a small co-pay. For individuals without insurance, medical screenings are often a luxury one simply cannot afford, even if they would like to. However, there are options for uninsured adults in the county to help keep cancer away. The Chautauqua County Cancer Services Program provides breast, cervical and colorectal cancer screenings at no cost to women and men who do not have health insurance or have health insurance that does not cover the cost of screenings, who cannot pay for screenings, who live in New York state and meet eligibility and age requirements. It is recommended that all women over 40 begin receiving regular breast and cervical cancer screenings, and all men and women over 50 receive regular colorectal cancer screenings. Breast, cervical and colorectal cancers may not always cause symptoms, but there are screening tests that can find these cancers early, when treatment is most successful. All women are at risk for cervical cancer. Cervical cancer is one of the easiest cancers to prevent with regular screening tests and follow-up. It also is highly curable when found and treated early. All men and women ages 50 or older should be screened for colorectal cancer. If a member of your family has had colorectal cancer, your healthcare provider may recommend starting screening earlier. And though many people are afraid of screenings because of the results they might yield, early detection is key for beating cancer. If the screening test finds something abnormal, diagnostic services are available through the CSP for eligible women and men at no cost. If breast, cervical or colorectal cancer is found, eligible women and men may be able to enroll in the NYS Medicaid Cancer Treatment Program to receive full Medicaid coverage for the entire time they are being treated for cancer. Men diagnosed with prostate cancer by a doctor in this program may be able to enroll in the NYS Medicaid Cancer Treatment Program. To see if you qualify for free screenings, call the Chautauqua County Cancer Services Program at 1800-506-9185. Leading the Way in LIVING with Alzheimer’s i Are you concerned that a loved one’s poor judgment may create an unsafe situation? i Is your loved one awake at night and sleeping during the day, causing you to lose sleep? i Is he/she wandering? i Are they eating or taking their medications properly? Taking care of the needs of someone who suffers from memory loss can be stressful and exhausting for the caregiver. We are here to help! Now BOTH Memory Garden and Tanglewood Manor offer services that can help individuals who suffer from memory impairment. We offer a home-like environment that is both safe and secure while ensuring that physical needs are cared for. Our Assisted Living facilities utilize activity-based programming through art, music, exercise and more to stimulate social behavior among residents. Call and talk with our Case Management team today at 483-2876 or 488-9434. ACTIVE SOCIAL Living Life to the Fullest! Tanglewood Manor * Phone 483-2678 Memory Garden * Phone 488-9434 560 Fairmount Ave. WE Jamestown, NY 14701 www.tanglewoodmanor.com PAGE 13 LANE WOMEN’S HEALTH GROUP DEDICATED TO THE NEEDS OF WOMEN Lane Women’s Health Provides Quality Care To All Women Lane Women’s Health Group is dedicated to the health needs of women and is named in honor of First Lt. Sharon Lane, a member of the U.S. Army Nurse Corps, was killed in action in Vietnam. In her memory and honor, it is our mission to provide the highest quality care to women of all walks of life. Our group is composed of two board-certified obstetricians/gynecologists. We also have two highly experienced nurse practitioners, a certified nurse midwife, a full-time ultrasonographer, four welltrained nurses — many who have hospital-based experience in women’s health — and a dedicated staff of office employees. We have been part of the Western New York medical community for over 20 years, with offices at 400 Foote Ave. Our practice offers an array of primary care as well as specialty services. We have in-house sonogram services with a state of the 3D/4-D GE ultrasound machine. Our providers include Dr. Robert Daniels who is the founder of the group. Originally from Philadelphia, he earned his degree in medicine Lane Women’s Health Group from Columbia University. The American Board of OB/GYN recertified Dr. Daniels in 2012. Dr. Nancy Allen grew up in Jamestown. An honors graduate of the State University at Buffalo School of Medicine, Dr. Allen remained at UB for her residency training. The American Board of OB/GYN recertified Dr. Allen in 2012. Mrs. Karen Winterburn is a certified nurse practitioner who is an honors graduate of the State University at Buffalo. A member of the International Nursing Honor Society, Mrs. Winterburn has been with Lane Women’s Health since 1996. Ms. Emily Sard is a graduate of Gannon University. She is a certified Family Nurse Practitioner and has been with us since 2003. She is a member of the Nurse Practitioner Association. Ms. Toni Gustafson is our ultrasonographer with over 20 years of experience. She is certified with the American Institute of Ultrasound in Medicine. Lane Women’s Health Group is one of only 600 in the country certified by the American Institute of Ultrasound in Medicine. Mrs. Debra Arndt is our certified nurse midwife and joined us in 2010. She is a graduate of the Frontier School of Midwifery & Family Nursing. Mrs. Arndt holds memberships in the American College of Nurse Midwives and the Association of Women’s Health, Obstetrical and Neonatal Nurses. Completing the picture is a group of highly trained nurses and office staff dedicated to patient service. They are readily available for everything from words of reassurance to questions about insurance! 400 Foote Ave., Jamestown, NY Robert L. Daniels, MD Nancy Allen, MD Debra Arndt, CNM Karen Winterburn, NP Emily Sard, NP Toni Gustafson, Ultrasonographer NOW ACCEPTING Obstetrics & Gynecology Patients 716-484-9194 Open- 8:45am-4:45pm PAGE 14 Lane Women’s Health, 400 Foote Ave., Jamestown ROSWELL PARK TEAMING UP WITH JAMESTOWN ONCOLOGY Alliance Gives Chautauqua Cancer Patients Access To Life-Saving Therapies Chautauqua County residents facing a cancer diagnosis have access to new, potentially life-saving resources thanks to the recent partnership between Jamestown Medical Oncology Hematology and America’s first cancer center, Roswell Park Cancer Institute. The practice, founded by Dr. Jairus Ibabao in 2000, will continue to operate from the same location, but now with the resources of the multidisciplinary team at the Roswell Park Cancer Institute. “Probably the most significant element that our affiliation has brought about is giving cancer patients in the Jamestown area access to clinical research trials, which are the most advanced and innovative therapies available,” said Dr. Ibabao, who is founder and medical director of Jamestown Medical Oncology Hematology and an assistant professor of oncology at Roswell Park. WHAT IS A CLINICAL STUDY? A clinical trial or clinical study is a research study designed to evaluate a promising new way to prevent, diagnose or treat cancer. These trials are the final step in the long and carefully regulated process of bringing innovative research ideas from the laboratory bench to our clinics and hospitals. Every single approved medical therapy had its origins in clinical research, and the accepted, “standard of care” therapies we have today resulted from past clinical studies. Because we are still searching for a cure or for better therapies, clinical research plays an especially important role in the world of cancer treatment. “Clinical trials are critical in cancer care, because they can give our patients longer, fuller, more enriching lives,” says Dr. Alex Adjei, chair of the Department of Medicine at Roswell Park. “Often the approved therapies we have to choose from are not working as well as we’d like them to, or come with unpleasant side effects. So researchers at Roswell Park and all over the world are looking for new therapies and adjustments to existing therapies so that we can improve patient outcomes.” ONE PATIENT’S EXPERIENCE When Suzanne Carrow learned that she had chronic myelogenous leukemia, she was told she would probably not survive more than five years. She did three things: sought a second opinion at the Roswell Park Cancer Institute, made a list of personal milestones, and set about finding a clinical trial to save her life. That was 14 years ago. Since then, successive clinical studies have served as stepping stones to keep Suzanne moving forward, and she has marked every milestone on her list, including college graduations, marriages of her children and the births of her five grandchildren. “It hasn’t always been easy,” says Suzanne, “but the clinical research studies at RPCI have given me both quality and length of life.” Jamestown Medical Oncology Hematology, a Roswell Park Community Practice, is located at 21 Porter Ave., Jamestown. To make an appointment, call 664-1909. For additional information, call 1-877-ASK-RPCI (1877-275-7724) or email askrpci@roswellpark.org. “Probably the most significant element that our affiliation has brought about is giving cancer patients in the Jamestown area access to clinical research trials.” • D r. Ja ir us Ibab ao founder and medical director of Jamestown Medical Youngerman Center for Communication Disorders, Diagnostic and Treatment Services COMPREHENSIVE SERVICES FOR ALL TYPES OF SPEECH, LANGUAGE & HEARING DISORDERS Some of the specialized programs include: • Stroke/Head Injury Support Group • Child & Adult Speech & Language • Preschool Language Enrichment Group • Hearing Evaluations & Hearing Aid Sales • Accent Reduction • Central Auditory Processing • Voice Evaluations & Therapy • Swallowing Evaluations & Therapy • Augmentative Alternative Communication Accepting New Clients The Center participates with many of the private health insurance plans Medicare is accepted for hearing evaluation services To make an appointment or for information call 673-3203 PAGE 15 HEALTHSOUTH CLOSER THAN YOU THINK Healthsouth Offers The Care You Need If you or a loved one can’t be as active as you’d like to be due to recent injury, stroke or illness, call Healthsouth at 814-8781288 today for a free, no obligation, in-home evaluation. Healthsouth’s phones are answered 24 hours a day, seven days a week. For additional information, visit www.healthsoutherie.com. Our goal is simple — getting people back to work, to play, to living! Healthsouth Rehabilitation Hospital, located in Erie, Pa., is a 108-bed inpatient regional hospital offering the highest level of rehabilitation care than any other setting in the region. As a round-the-clock medical-surgical level specialty inpatient rehabilitation hospital, patients are cared for by a multidisciplinary team comprised of the patient’s rehabilitation physician and nurse, occupational therapist, physical therapist and case manager, as well as his/her respiratory therapist, speech therapist, infection control nurse and/or wound nurse. The team meets weekly to discuss the patient’s progress and chart a rehab protocol for the week ahead. Typically, patients participate in rehabilitation for three hours spread over the course of the day, seven days a week. Areas of therapy include physical, occupational and speech when appropriate. PAGE 16 Healthsouth is accredited by the Joint Commission and meets all state and federal requirements. It is also a subspecialty hospital certified in Parkinson’s disease, stroke and brain injury rehabilitation and is in the process of receiving certification for its Orthopedic Rehabilitation Program. Healthsouth does not require a referral or a qualifying stay and admits from all settings, including physician offices, emergency rooms, nursing homes, hospitals or even from home after a free evaluation by a licensed clinician. REGIONAL CANCER CENTER CENTER WELCOMES NEW PHYSICIAN TO ITS RANKS Doctor Brings Vision Of Cooperation To Cancer Care As the newest member of The Regional Cancer Center physician team radiation oncologist, Dr. Kevin Fisher is a product of the vision on which the center was founded 25 years ago. Relocating from Salinas, Calif., has been a welcome change. “Superb technology, collaboration with colleagues of various specialties and an affiliation with a renowned university,” Dr. Fisher said, “makes this a great place to be.” Extreme competition along with the high cost of doing business in California keeps many practices on low budgets and unable to afford to update their offices and equipment. Dr. Fisher found the health care climate was not conducive to professional growth and he saw no possibility of change. “So much of what I wanted in a practice was not available to me in California but it is here,” he says. “From my perspective, two hospitals and two clinical specialties working to the patient’s advantage was a stroke of genius 25 years ago. Cooperation is needed in cancer care, not competition.” A graduate of Creighton University School of Medicine in Omaha, Neb., Dr. Fisher was an intern in the Department of Medicine at St. Mary’s Hospital and Medical Center in San Francisco where he also completed a residency in internal medicine. His residency in radiation oncology was completed at the University of California, San Francisco, and he also completed a clinical fellowship with the American Cancer Society. He is board certified in radiation oncology and internal medicine and is accepting new patients. The Regional Cancer Center, Erie, has been bringing KEVIN FISHER expert cancer care to patients since 1987. A joint venture of Saint Vincent Health System and UPMC Hamot, it is affiliated with the UPMC CancerCenter, one of the largest integrated community networks of cancer physicians health care specialists in the country. For more information visit www.trcc.org. “So much of what I wanted in a practice was not available to me in California but it is here. From my perspective, two hospitals and two clinical specialties working to the patient’s advantage was a stroke of genius 25 years ago. Cooperation is needed in cancer care, not competition.” • Dr. Kevin Fisher new doctor at the Regional Cancer Center PAGE 17 ALSTAR A LEADER IN THE REGION’S EMS SERVICES Over 17,000 Requests For Service Were Handled In 2012 ALSTAR EMS, a division of WCA Services Corporation, is the leading provider of emergency medical services in Southwestern New York state. In 2012 over 17,000 requests for service were handled by this comprehensive emergency response system. With divisions in Dunkirk and Jamestown, ALSTAR EMS provides a variety of services. These include urgent and non-urgent ambulance transportation, rapid response paramedic “flycar” assistance to volunteer fire departments and the medical team for Starflight Medevac Helicopter. Certified by the New York State Department of Health and licensed by the Department of Transportation, prompt, professional and caring medical transportation services are the primary mission. The service is deeply committed to this community and provides standby medical coverage for numerous sporting and public events such as the Chautauqua County Fair, Dunkirk Flea Market and Car Show, Jamestown Labor Day Festival, Jamestown Area Soap Box Derby and high school EMS Your complete provider of emergency medical services and transportation • Urgent Ambulance Service • NonUrgent Ambulance Service • Rapid Response FlyCar Assistance • Starflight Medevac Medical Team JAMESTOWN AREA DUNKIRK AREA 484-2121 366-8177 PAGE 18 ho ckey g ames to name a few. They also provide training in advanced life support medical care for area emergency medical technicians at its training center. There is a staff of nearly 130 whom the service feels are the best patient caregivers anywhere. They also operate 16 ambulances, two wheelchair/ambulatory vans, two “flycars” and provide paramedic staff for the Starflight helicopter — all of which are efficiently combined to form a comprehensive medical care and transportation system to suit the needs of their patients. All reimbursements for services stay within this system and do not go into the pockets of stockholders like some other major national ambulance services. This allows them to keep the local cost of EMS healthcare to a minimum. ALSTAR EMS believes in and participates with the enhanced 911 system. Those with emergency medical needs should dial 911. All others may call 3668177 in the Dunkirk area and 484-2121 in the Jamestown area for medical care and transportation. If your group or organization would like to receive a presentation about any of the services that ALSTAR EMS provides please call 6647353 ext. 214 and they will arrange a speaker for you. If you are interested in employment with ALSTAR EMS, go to alstarems.jobs. Riverwalk Center www.chautauquapt.com Celebrating 17 years 1996-2013 Therapist owned 15 South Main Street Suite 220 Jamestown, NY 14701 (716) 488-2322 Free Consultations Only 50 heart hospitals in the nation earned this distinction. Only 14 have earned it 9 times or more. UPMC Hamot has again been named among the 50 top U.S. hospitals for heart care. This is the ninth time and fifth consecutive year that UPMC Hamot has been recognized by Thomson Reuters — now Truven Health Analytics — for outstanding cardiac care. No other hospital in the region — or in the entire state — has won this prestigious award more than UPMC Hamot. So when you have to leave your community for heart care, it’s good to know that one of the nation’s top heart hospitals is close by. For more information about the study, which examined the performance of more than 1,000 hospitals nationwide, visit UPMCHamot.org. Follow UPMC Hamot on Facebook and Twitter. PAGE 19 SUITES AT ROUSE YOUNGSVILLE FACILITY OFFERS EXCELLENCE IN SENIOR LIVING Facility’s Expansion Brings Number Of Apartments To 66 “The addition of six new and modern apartments and a larger dining area will allow us to continue our mission of being innovators in the personal care home industry.” • Kristine Whitaker Suites at Rouse Administrator Suites at Rouse Personal Care Home At the Suites at Rouse, we offer affordable senior living without compromising the comforts of home. Residents enjoy just the right mix of independence and support to meet their individual needs. Call or visit today to learn more about our BRAND NEW two-bedroom and ADA compliant apartments! 615 Rouse Ave. Youngsville, PA 814-563-1650 www.Rouse.org Excellence in Senior Living! PAGE 20 Excellence in senior living. It’ s w hat th e S uite s at Rouse personal care home, located along scenic Route 6 in Youngsvil le , Pa., h as come to be known for since its d oors f ir st o pened i n 1996. Now, 17 years later, the Suites at Rouse is continuing to bolster its program of excellence through the addition of six new apartments, and several updates to its facility. Pri or to const ruction, which began i n October 2012, the suites boasted 60 one-bedroom apartments. Now , in e arl y 2013 , the suites will offer not only four additional one-bedroom apartments, but two twobedroom apartments; bringing the facility’s grand total to 66 apartments. Each of the new apartments, like the current ones, will offer a kitchenette, a spacious bathroom and individually controlled heating and air conditioning. Unlike the current apartments, whose tenants share community laundry rooms, each new apartme nt wil l offer a personal washer and dryer. In addition, one of the new apartments will be completely Americans with Disabilities Act compliant. Along with the addition of six new apar tm ents, the suites’ current dining area will receive a facelift in the spring of 2013. A sizeable expansion will be made so that the dining area, which currently offers two individual meal seatings, can hold all of the facility’s residents at one meal seating. This expansion will also allow for more room during the many special events held in the suites’ dining area. According to Suites at Rouse Administrator, Kristine Whitaker, everyone is very anxious for the new additions to be complete. “The addition of six new and modern apartments and a l arger di nin g area wi ll all ow us to continue our mission of being innovators in the personal care home industry,” she said. “We are especially excited to add two-bedroom units as a way of attracting those individuals who require a more spacious living area.” Apart from the constructi on taking place at the suites, the facility has also added a new service for the enjoyment of its residents. In mi d-Novem ber, th e Suites Spa opened, offering residents a variety of services every Tuesday morning. Services at the Suites Spa include eyebrow and facial waxing, manicures and pedicures and facials. Currently, the Suites Spa is open every Tuesday morning from 8 a.m. until 12 p.m. “If the spa proves to be very popular, then we will expand our hours,” Whitaker said. For more information or to schedule a tour of the Suites at Rouse, call 81456 3-16 50 or v isi t www.Rouse.org. CAREGIVERS MAKING HOME CARE A REAL COMFORT Providing Quality Home Health Care Since 1972 CareGivers has been providing quality home health care in Chautauqua County since 1972. Caring for the sick and elderly in the home is certainly not a new concept. F o r g en er ati o n s f amilies have taken on this responsibility. Today with families scattered by miles and working long hours, many families find themselves faced with tough decisions of who will care for loved ones as their health declines. At CareGivers we care for clients with a variety of needs, from newborn infants to the elderly. Home care has been proven to prevent or postpone nursing home placement. Just a few hours a week can help clients maintain their independence at home among their family, friends and belongings. Home care can improve the quality of life. Because each client’s needs are unique, our services are flexible and our staff are trained to meet a variety o f sp ecial h ealth care requirements. Our staff can assist with bathing, meal preparation, feeding, housekeeping, companionship and personal care needs. Our nurses can pro- vide skilled nursing care. Each referral is carefully assessed by a registered nurse for safety and appropriateness for home care. The registered nurse will develop, with input from the client and their family, a plan of care that best meets their needs. Additionally, our staff provides case management, coordination with the client’s doctor and referrals to other community resources ensuring a total personalized plan. At CareGivers, we maintain carefully and fully screened staff who meet the requirements of the New York State Department of Health. They are supervised by a registered nurse and a coordinator is available 24 hours a day. CareGivers will help you determine which payment options best suit your needs. We will also assist you with related paperwork and maintain all required documentation to provide direct billing to the appropriate party. For a free consultation or to learn more about how CareGivers can help you or your loved one, call 4849113 or visit www.caregivershomecare.c om. NEW SCOOTERS AVAILABLE! MOBILITY & ACCESSIBILITY SPECIALISTS WE NOW CARRY PORTABLE RAMPS AND EXTERIOR VEHICLE LIFTS! Outlander Exterior Lifts and Ramps were designed to provide a durable, easy-to-use system to take your power chair or scooter with you. Simple, hitched-based installation requires little to no modification of your vehicle and allows for easy removal FREE EVALUATION & DELIVERY AUTHORIZED DEALER FOR: QUICKIE • INVACARE • E&J • MEDICARE • MEDICAID • IHA • BLUES & OTHER INSURANCE ACCEPTED • Custom Fitted Wheel Chairs • Seating • Scooters • Durable Medical Equipment • Sales • Repairs • Modifications For All Makes & Models of Wheelchairs PAGE 21 FREWSBURG REST HOME NOT JUST HOME-LIKE. HOME A Day In The Life Of Two Fictional Rest Home Residents It is 7 a.m. and Jenny wakes up as the morning sun pours into their bright and cheerful room. As she lies there, she feels Jerry’s presence in bed next to her, just as she has for more than 50 years. Jenny looks around the room. It’s good to be surrounded by the things that make you happy. Family pictures grace one wall — from her and Jerry’s wedding portrait to photos of their great-grandchildren hamming it up at last summer’s family picnic. The furniture is from their home, a curio, her favorite rocker, mementos from their honeymoon at Nia- gara Falls and even her husband’s trophy walleye from that Canadian fishing trip with the boys in the 1960s. All signs of a long life lived well. As Jerry begins his morning routine, Jenny greets the day as usual, orange juice from her bedside refrigerator and a quick check of her TV. First, the Weather Channel, a news update from “Good Morning America” then a scan of upcoming events on the Frewsburg Rest Home Community Channel. She makes a mental note not to miss the Viking Chorus performance at 2 this afternoon. Alice leaves the station on so she and Jerry can listen to the music from the 1940s being featured today. As Jerry dresses, he struggles a little with his shoes. A quick pull on the call bed cord and soon their favorite aide, Trish, appears. She ties Jerry’s shoes and pronounces him “good to go.” Trish reminds Jenny that she scheduled a shower after breakfast and offers her assistance. Jenny accepts her offer of help as she remembers what it was like at home alone and how much she and Jerry feared slipping and falling in the tub. They greet some of her neighbors as they make their way to the dining room. They stop at the Medication Room to take their morning pills. Alice recalls how her son as well as her doctor worried that she wasn’t taking her medication properly. The truth is, it just got too hard for Jerry to drive them to the drug store, especially in bad weather. Now all their medications come from the local pharmacy. They are delivered to the home and kept for her by the staff. She is grateful to not have to worry about taking the correct pills three times a day. See REST HOME, Page 23 LEND AN EAR … BUYING A HEARING AID Are you purchasing a hearing aid for the first time? Here are some questions you will want to ask us before you decide to purchase amplification. 1. Will your hearing test show me that YOU DON’T NEED HELP YET? 2. What are the different hearing aid designs and their advantages and Peter D. Lumia, BC-HIS disadvantages? 3. How many years is the WARRANTY? After that, can I buy an extension? 4. Does the WARRANTY cover future repairs and all acoustic adjustments? 5. Will LOANER aids be provided when repairs are needed? 6. What is the total cost of the hearing aid? Will it include the hearing aid specialist’s time? 7. FINALLY...Is there a 45 DAY TRIAL PERIOD to test the hearing aids? Brought to you as a community service by Board Certified 641 Foote Ave., Jamestown Ph. 484-7777 PAGE 22 Gary Hays, a Frewsburg Rest Home resident, stands with a vintage Packard at the home’s annual auto show. FREWSBURG REST HOME NOT JUST HOME-LIKE. HOME Rest Home From Page 22 In the dining room, Jenny and Jerry walk to their seats where they are warmly greeted by their tablemates. It’s good to be around people their own age who share similar experiences and interests. Jerry joins in a lively discussion of local politics and chooses poached eggs, bacon and toast for breakfast. Coffee and a good variety of juices complete his meal. Jenny sticks with her regular breakfast of oatmeal and fruit. Together, they check the posted menu for lunch and supper selections. The food at the Frewsburg Rest home is well-balanced, mostly from scratch and much like the meals she served her own family. She is eating better than she did at home. Getting out to the grocery store was a hassle and she found shopping and cooking for two a challenge. After breakfast, Jenny stops by the office to check on tomorrow’s doctor appointment. Wendy, the nurse, has already confirmed the appointment with her doctor and made arrangements for transportation. The home provides rides in one of the facility’s vehicles to all their appointments. No more worrying about how she or Jerry will get to an appointment or how to find the right office in a large complex. The owner, Steve Sischo, or maintenance staff members Dan and David always see that she gets to appointments and back safely. Transportation is also available as part of the activity programs provided by the Home. This December several trips to see the Christmas lights of Jamestown were offered. Outings to local restaurants, the casino in Salamanca, the Audubon Center and other points of interest are regularly Looking sharp in red, Alton Lindberg and Joan Ruesch enjoy Christmas festivities. scheduled. Jenny and Jerry leave the office and make their way to the morning exercise program. The program is well-designed, set to music and fun for all who attend. The session lasts 45 minutes and she feels that she has had a great workout. Jerry says that he feels like a nap. Taking time to exercise, lifts their spirits, has increased their appetites and lessened the stiffness in their joints they often felt at home. Jerry stays behind to swap some jokes with friends from the home’s men’s group. As she walks back to her room to prepare for her show- er, she realizes how fortunate she is to be at the Frewsburg Rest Home. Here, the environment is made comfortable, safe and stimulating. The isolation and loneliness that she and Jerry often felt is gone. They never thought that they would think this, but the Frewsburg Rest Home has become their home. Jenny and Jerry are fictional characters but the experiences portrayed here are real. Residents of the home find they can be as active as they want to be. A full range of resident services are available. All services are delivered promptly and with a kind word or smile. Individuals and couples are welcome. Family members may visit anytime and know that their loved ones are safe and receiving quality care 24 hours per day, seven days per week. Location is always key and the location here is ideal. The home graces 106 West Main St. in the picturesque village of Frewsburg. The home is known for its Victorian charm, sweeping front porch and gazebo. Several restaurants, a coffee shop and an Antiques Emporium are all within walking distance of the Home. The hamlet of Frewsburg is just a short five minute drive from Jamestown. The Frewsbur g Rest Home for Adults is licensed by the state of New York and regulated by the Department of Healt h. At the home, residents enjoy the best for less. Competitive rates and no add-on charges for condition or care make the Frewsburg Rest Home the affordable alternative for quality care and services. Private pay and SSI accepted. The owners and staff are honored to have served the seni ors of Chaut auqua County for nearly 40 years and proud to have twice received The Post-Journal Readers Choice Award for favo rit e Assi sted Living Facility/Senior Housing. If you would like information regarding becoming a member of the Frewsburg Rest Home family or you know someone who would visit us one the web at frewsburgresthome.com, find us on Facebook or call Steve Sischo, Dennis Bechmann or Tammy Melice at 569-3095 or email dennis@frewsburgresthome.com PAGE 23 PATIENT’S PHARMACY CITY BUSINESS NOW OFFERING PRESCRIPTION CLUB Pharmacy Ready To Fill Customers’ Prescription Needs prescription medications and health care supplies for longPatient’s Pharmacy Inc. is term care, assisted living, currently a leading provider in group homes, and skilled nursing facilities. By MELINDA CENTI The pharmacy, located at tions and accepting most the former Bro Laines Bridal insurance plans. building on 320 North Main See St., is now open to the public PATIENT’S, to fill prescription medicaPage 25 7Tg]cbV]cUVbX]W\b^OW\eOaXcaba][SbVW\Ug]cVORb]ZWdSeWbV¬ Imagine Life G=C@ eWbV]^bW]\a 7a\¸bWbbW[Sb]`SRWaQ]dS`g]c`ZWTSeWbV]cb^OW\- :SbcaVSZ^g]c 5SbabO`bSReWbVg]c`b`SOb[S\b^ZO\b]ROg /^^]W\b[S\babg^WQOZZgOdOWZOPZSeWbVW\]\SeSSY eeeZOYSaV]`S]`bV]Q][ ;3271/@3;=AB;/8=@7<AC@/<13A/113>B32 /113>B7<5<3E>/B73<B/>>=7<B;3<BA 2C<97@9=44713%$!$$%#j7@D7<5=44713%$'!"!"'! E3AB473:21:7<71%$!$$%# PAGE 24 PATIENT’S PHARMACY CITY BUSINESS NOW OFFERING PRESCRIPTION CLUB Patient’s From Page 24 Patient’s Pharmacy Inc. is independently and locally owned by Donald Nash Jr., RPh, president, along with Diane Mathews, CPhT, vice president. Customers of Patient’s Pharmacy Inc. have the luxury of a waiting area comparable to a clinical setting, equipped with a flat screen television, comfortable seating and various reading materials while they wait for their prescription medications. Patient’s Pharmacy is also furnished with a showroom of Durable Medical Equipment supplies which include a wide range of nutritionals, respiratory, enterals, wound care, diabetic supplies and incontinence products. Inside Patient’s Pharmacy is a stylish shop for breast cancer survivors and their families. Whisper’s Boutique specializes in various mastectomy clothing; including post surgical camisoles, and breast form comfort needs. They also carry a full line of compression sleeves, scarves, comfort pillows, and American Breast Care undergarments. Patient’s Pharmacy Inc. is proud to have Carolyn Murray as their professional mastectomy garment fitter. Ms. Murray has over 35 years experience as a licensed practical nurse and is a lymphedema therapist through the Academy of Lymphatic Studies. As a courtesy to our new customers, Patient’s Pharmacy is offering children’s chewable multivitamins for free. Parents must come in to join the free program for their children and pick up their 30 day supply every month at no cost to them. Patient’s Pharmacy would also like to invite you to join their Prescription Club. It is an easy, low-cost way for cus- CAROLYN MURRAY tomers to get discount pricing on name brand and generic prescriptions. For a low annual fee of $10 for an individual or family, members of the Prescription Club can save on more than 5,000 brand name and generic prescriptions; and they can access more than 300 generic medications at a competitive flat price. Members will pay $4 for a 30 day supply of each prescription and $10 for a 90 day supply. To become a member of the Prescription Club, visit Patient’s Pharmacy to fill out an enrollment form and experience immediate savings. This club is meant for uninsured customers to receive more affordable medications. Stop in and see Mark Simons, RPh, at Patient’s Pharmacy for more information. Patient’s Pharmacy, Inc. offers competitive pricing, superior customer service, and provides customized reports, medication administration records, and other essential forms designed to help customer’s specific needs. It is open Monday through Friday from 9 a.m. to 6 p.m. and Saturday from 10 a.m. to 2 p.m. MARK SIMONS NATALYA AND GABRYELLA PAGE 25 TANGLEWOOD KEEPING SENIORS HEALTHY IS IMPORTANT AT TANGLEWOOD Catharine Young Senior Wellness Center Offers Training Keeping healthy is an important aspect of living and at the Tanglewood Group. We emphasize healthy living for both our residents and staff. Staying active is the name of the game and our residents are doing just that! The Catharine Young Senior Wellness Center at Tanglewood Manor is staffed by our certified personal trainer, Nancy White. Nancy is not only a personal trainer, she also has a bachelor’s degree in health promotion and wellness. She helps the residents from Tanglewood Manor and Memory Garden to navigate the often overwhelming task of regaining or maintaining fitness and health. Nancy motivates our residents by setting goals and providing positive feedback. Inactivity is always the great obstacle. Even a modest attempt at exercise can make a huge difference in a person’s health. It is a challenge to find safe exercise techniques for residents according to their individual medical conditions and needs but that is exactly what Nancy does. All residents are welcome and encouraged to go to the Wellness Center whenever they would like to. Not only do they receive physiological support while there but atmosphere also provides social support. There are many inspiring stories that have come out of the wellness center including 100-year old Viola Kling. She was 94 when she took her first high-heeled step on the treadmill and she hasn’t stopped. She now wears sneakers and walks on the treadmill for 30 minutes every day. Not only is she our most inspiring resident, she is also PAGE 26 the best dressed! There’s also 98-year old George Conner who rides the exercise bike 30 minutes daily and has for over five years now! There are so many other wonderful residents, all of whom have inspiring stories of their own. Comfort Today, our senior wellness center, offers the seniors in our community a chance to improve their health with their own personal fitness guru, Joanie Denn who has a bachelor’s degree in health and physical education with a minor in fitness management. Our fitness clients begin with a fitness screening after which they are guided on their own personal fitness regime. This is a great place to continue post-rehab whether for your hip, knee, shoulder or any other area that’s ailing you! Some clients enjoy the Cyber Cycle and other equipment at Comfort Today while others prefer to go to the Wellness Center at Tanglewood Manor; always under the supervision of one of our trainers. Even our activity clients enjoy having regular exercise! Joanie has also started staff on a road to fitness. A group of 18 staff members are halfway through a 12-week exercise program, TapOut. The program is an extreme boxing-training program concentrating on strength, flexibility and endurance. Another part of this program focuses on dietary disciplines such as water consumption and menu information. Even our vending machines have been changed out offering healthy alternatives to typical snack items! TANGLEWOOD COTTAGES AT TANGLEWOOD OFFER HOMES FOR RENT/SALE Cottages At Tanglewood Allow Home Living, With A Little Help The Cottages at Tanglewood are quaint two-bedroom homes that can either be rented or purchased. Located just off of Fairmount Avenue, the cottages are conveniently close to both Jamestown and Lakewood, yet situated next to our wooded, 3¢-acre park. If the upkeep on your home has become too much, our cottages are a wonderful alternative offering the privacy of your own home without all of the work associated with owning your own home. The winter months will be a breeze! The cottages feature radiant heat in the floors throughout, including the attached garage as well as the front walk. You won’t have to clean off your car and there won’t be any shoveling! In fact, all maintenance of your cottage will be taken care of by the maintenance staff of Tanglewood Manor. The floor plan for each cottage is 1,400 square-feet of handicap-accessible living space on one floor. There are two bedrooms and two bathrooms as well as an attractive kitchen equipped with beauti- ful new appliances. The main living space has vaulted ceilings, a fireplace and is an open concept straight through to the kitchen. There is even a laundry room complete with a washer and dryer. Both of the bedrooms have large closets and there is additional storage space throughout. See HOME, Page 28 A Cottage At Tanglewood is pictured. PAGE 27 TANGLEWOOD COTTAGES AT TANGLEWOOD OFFER HOMES FOR RENT/SALE Home From Page 27 Residents of the cottages are able to continue their lives as usual, but know that if they ever need extra assistance it is available. Services such as transportation, as well as meal delivery and medication management, are offered to all who are a part of the Tanglewood Group. Other amenities available to residents of the cottages are salon and spa services, the Wellness Center, housekeeping, and taking part in the activities or outings at any of our facilities. As spring approaches, you will be able to delight in the beauty as our adjacent Louis Ferreri Memorial Park springs to life as you enjoy its paved walking paths, park benches, picnic tables and pavilion. The three, stocked fishing ponds with fountains are another highlight of our park. Landscaping, mowing and all other maintenance on your cottage continues to be taken care of by Tanglewood’s maintenance staff leaving you free to do what you please. Ferreri Park is the sight of many cookouts, dances and fishing tournaments when the weather allows; all of which you can participate in any time you would like! PAGE 28 CHAUTAUQUA PHYSICAL THERAPY TIPS TO PREVENT INJURY IN EVERY DAY TASKS How To Prevent Injury While Shoveling Snow By JUDI CENTI Question: A few years ago I slipped on the ice and injured my back. I know I have to keep the porch steps cleared of snow and ice but I am afraid I will hurt myself shoveling the snow. Which is worse? Answer: You are wise to keep the snow and ice cleared from your steps. This is not only out of concern for your own safety but for the safety of every visitor or delivery person to your home. It is true that snow shoveling can cause muscle strain to your back and shoulders. Follow these simple tips to avoid injury. ¯ Lift smaller loads of snow. Take care to bend your knees and lift with your legs rather than with your back. ¯ When you dump the snow, avoid twisting the waist. Turn your hips and shoulders as a unit to decrease strain on your muscles. ¯ If possible, wait until afternoon to shovel. Many disc injuries occur in the morning when there is munity service hours to address the task of keeping increased fluid in the disc. the steps cleaned up. Question: I am 80 years Question: I currently am old and afraid of falling experiencing low back pain. while shoveling snow. I What do you suggest I do? know it is important to keep Answer: Stay active, and the area clear. What should I do as much of your normal do? routine as possible (bed rest Answer: If you are unable for longer than a day can to keep the area clean, con- actually slow down your tact a neighbor, friend or recovery.) If your pain lasts family member to ask for more than a few days or gets help. If that is not possible, worse, schedule an appointcontact local civic or church ment to see your physical group to see if they have therapist. youth looking to earn comSee SHOVEL, Page 30 When your doctor orders laboratory tests choose Associated Clinical Laboratories! Visit our convenient locations in: • Dunkirk 312 Central Avenue • Jamestown 505 Foote Avenue (Upper Level) • Westfield 193 East Main Street • Prompt, caring service • Appointments Encouraged; Walk-ins Welcome • Open early • Most major insurance plans welcome Appointment Scheduling Now Available! by visiting our website at AssociatedClinicalLabs.com or by calling 1-888-277-8772 (Walk-ins Welcome) PAGE 29 CHAUTAUQUA PHYSICAL THERAPY TIPS TO PREVENT INJURY IN EVERY DAY TASKS Shoveling From Page 29 Not all low back pain is the same, so your treatment should be tailored to for your specific symptoms and condition. Once the examination is complete, your physical therapist will evaluate the results, identify the factors that have contributed to your specific back problem, and design an individualized treatment plan for your specific back problem. Treatments may include: ¯ Manual therapy, including spinal manipulation, to improve the mobility of joints and soft tissues ¯ Specific strengthening and flexibility exercises ¯ Education about how you can take better care of your back ¯ Training for proper lifting, bending, and sitting; for doing chores both at work and in the home; and for proper sleeping positions ¯ Assistance in creating a safe and effective physical activity program to improve your overall health ¯ Use of ice or heat treatments or electrical stimulation to help relieve pain Reference: www.moveforwardpt.com American Physical Therapy Association SHORT TERM REHABILITATION & LONG TERM CARE FACILITIES Conveniently Located in Dunkirk & Westfield Full-time Physical and Occupational Therapists on Staff Offering Therapy Services 6 days a week. We approach your rehabilitation as our challenge. We measure our success by your success!! Orthopedic Rehab, Stroke and Cardiac Rehab Post-Hospitalization Rehab Complex Wound Care and IV Therapy At Absolut Care Rehabilitation and Skilled Nursing Facilities we are committed to providing the highest quality of care for our neighbors in Chautauqua County. We welcome the opportunity to be a part of your return to good health. With your motivation and our positive approach to acre, you’ll be home before you know it!! of Dunkirk 447 Lake Shore Drive West Dunkirk, New York 14048 Phone: 716-366-6710 Fax: 716-366-7116 26 Cass Street Westfield, New York 14787 Phone: 716-326-4646 Fax: 716-326-4621 Positive Attitude...Positive Results...Absolut-ly!! PAGE 30 Seven-year-old Darius McDade shovels snow outside Morningside Baptist Church after services ended on Selby Avenue in St. Paul, Minn., on Feb. 10. While nearby grown-ups around told him he didn't have to shovel, Darius said, "I saw somebody else shoveling, and I wanted to help." AP photo WESTFIELD MEMORIAL HOSPITAL HOSPITAL IS PART OF SAINT VINCENT HEALTH SYSTEM Westfield Emergency Room Offers Around The Clock Care When you’re seriously ill and need to be rushed to the hospital, the choice is clear: The Westfield Memorial Hospital Emergency Room. Open 24/7, the WMH Emergency Room is staffed by highly experienced physicians who are board certified in emergency care, as well as physician assistants and nurses skilled in the most advanced technologies and procedures. WMH is the choice of more than 30,000 area residents for emergency care — 65 percent of the area’s population. Last year, the expert emergency staff at WMH provided fast triage, expert medical care, and life-saving transfer to nearly 9,000 patients. Patient surveys show a high level of satisfaction with the prompt service they experience in the WMH Emergency Room, stabilized and receive diagwhich is often a fraction of nostic services, life-susthe time patients wait in taining care and medicaother hospital emergency tions at WMH, and are then safely transported via rooms. As an affiliate of ground or air transportaSaint Vincent Health System, WMH is connected to tion. This means patients a network of the region’s receive the prompt, personhighest quality physician alized high-quality care of specialists, the most advanced technologies, and a small-town hospital, with highly skilled, compassion- the advanced technology ate caregivers. Patients and specialized services of requiring transfer for spea major hospital when it is cialty care or surgery are needed. Westfield Memorial Hospital Emergency Room department is pictured. PAGE 31 WESTFIELD MEMORIAL HOSPITAL DR. SCOTT BEDWELL PERFORMS HERNIA PROCEDURES Small Hospital Offers Variety Of Procedures When you’re seriously ill and need to be rushed to the hospital, the choice is clear: The Westfield Memorial Hospital Emergency Room. Open 24/7, the WMH Emergency Room is staffed by highly experienced physicians who are board certified in emergency care, as well as physician assistants and nurses skilled in the most advanced technologies and procedures. WMH is the choice of more than 30,000 area residents for emergency care — 65 percent of the area’s population. Last year, the expert emergency staff at WMH provided fast triage, expert medical care, and life-saving transfer to nearly 9,000. Scott Bedwell, M.D., general surgeon at Saint Vincent Greater Erie Niagara Surgery, is currently performing hernia procedures at Westfield Memorial Hospital. He is performing minimally invasive hernia repair, which means shorter hospital stays, quicker recovery times and typically less pain than traditional Your Hometown Radiologists open surgery. Dr. Bedwell is also seeing patients for colonoscopies and other general surgical procedures. This means patients receive the prompt, personalized high-quality care of a small-town hospital, with the advanced technology and specialized services of a major hospital when it is needed. “Our practice is part of the fabric of the Jamestown community and surrounding communities. We’ve been here for over 40 years and we want to be here for another 40 years.” Now Accepting BlueCross BlueShield, Independent Health, and Univera. - Dr. Ronald Klizek President Jamestown Radiologists When you need an X-ray, ultrasound, MRI, or mammogram, turn to your hometown radiologists. Turn to Jamestown Radiologists. We’ve been a part of the Jamestown community for 40 years. We’re the only locally owned radiology practice in town. And we’re now accepting insurance from BlueCross BlueShield, Independent Health, and Univera. We also participate in Medicare and Medicaid. At Jamestown Radiologists, we live here, we work here — and we’re here to serve you. We can meet your imaging needs at: Jamestown Radiologists 31 Sherman St., Suite 2300 Jamestown, NY 14701 (716) 664-4066 Jamestown Medical Imaging 15 S. Main St., Suite 250 Jamestown, NY 14701 (716) 665-1198 For more about our radiologists, go to: www.jamrads.com PAGE 32 WCA Hospital 207 Foote Ave. Jamestown, NY 14701 (716) 664-9731 CHAUTAUQUA COUNTY CONNECTS INFORMATION AND ASSISTANCE ABOUT LONG-TERM CARE NEEDS Phone Line Available For Information And Assistance By DANA CORWIN Registered Nurse Chautauqua County NY Connects phone line is available to all people in Chautauqua County, as a first call for information and assistance for long-term care needs for anybody of any age. Long-term care needs are not just nursing home information. People can get information and assistance with referrals to many community agencies and programs designed to help people remain at home and offer sup- SEVERAL OPTIONS TO CHOOSE FROM: calls in to NY Connects to see what she can learn about her situation and what may be available to help her if this should happen again. She tells the operator about her incident and she says she was lucky because she was not injured and could get up and move on after the fall. The operator asks her if she has discussed this incident with her doctor and about what plan she has if she was to have another fall — how she could get help and who would she call. See CONNECTS, Page 34 1 in 3 American adults is at risk for kidney disease. Are you the one? © 2013 National Kidney Foundation, Inc. All rights reserved. • a private cell phone kept on her person, • a personal emergency response service like Doyle medical monitoring, Lifeline or life alert, • a 911 cell phone program, • the R.U.O.K. program from the sheriff’s department that generates a daily computer call to your home, or • EISEP program has personal emergency response alarms for seniors that qualify for this program. port in their communities. NY Connects assesses your needs and then gives you options you can choose from to meet them. We encourage people who are caregivers, nonseniors, medical professionals, seniors, and parents — everyone who is looking to plan ahead and be prepared to call and see how this service can be helpful to them. Let’s look at the case of the widowed lady who lives by herself in a senior apartment building. She has some low vision and uses a cane. Recently she has noticed some dizziness and she had a fall without an injury. She If you have diabetes or high blood pressure, learn more at www.kidney.org PAGE 33 CHAUTAUQUA COUNTY CONNECTS INFORMATION AND ASSISTANCE ABOUT LONG-TERM CARE NEEDS Connects From Page 33 NY Connects lets her know of several options she may have to choose from: ¯ a private cell phone kept on her person, ¯ a personal emergency response service like Doyle medical monitoring, Lifeline or life alert, ¯ a 911 cell phone program, ¯ the R.U.O.K. program from the sheriff ’s department that generates a daily computer call to your home, alarms for seniors who qualify for this program. or Additionally they dis¯ EISEP program has personal emergency response cussed exercise programs 716-753-4582 • 363-4582 • 661-7582 Email: ccnyc@co.chautauqua.ny.us Helpline is open Monday through Friday 9-5 Certified Information and Referral Specialist helps people who need assistance in their home find all the available resources in our community. • For seniors, parents of children with disabilities, and disabled adults • Connects people of all ages with long term health issues to community resources that can help them stay independent at home • Direct referrals for medical monitoring, Meals on Wheels, OFA & Medicaid homecare • Linkages to community organizations and nonmedical programs • Options counseling for those who don’t understand entitlements and other service requirements PAGE 34 available in her area and she decided to talk to her doctor to see what they thought about participating in a local class. The operator let her know about the Chautauqua County Blind Association that not only has services for the legally blind but people with low vision as well. They discussed more formal programs like Stepping on-a fall reductions program offered to the community through the Office for the Aging and other programs for fall prevention offered by local home health care companies. Even informal supports right in her own building like a call buddy-pairing up with a friend for regular phone check on each other. This woman called with her concern -her fall and was assisted in developing a plan to manage and resources to use to reduce her risk of repeating her fall. This conversation with NY Connects included the caller identifying the challenge and her preferences in working towards her goal of not repeating the fall. Just as important was the discussion about her strengths and possibilities — looking at things that already exist to help meet the challenge and giving her options and having her decide the best choices for her. NY Connects is information and assistance telephone service provided by NY state for people of all ages, who have on-going health problems and needs. This service is confidential and free and focused on the consumer’s needs and resources available to them. NY Connects can assist you even further by making referrals directly to several programs even while you are on the phone line, saving you time and additional phone calls. Connecting people with helpful services and programs that meet their needs is what NY Connects is here for. Providing information to people who may need additional levels of care and assisting them in pursuing them. You can access Chautauqua County New York Connects in many ways to fit your needs. E m a i l ccnyc@co.chautauqua.ny.us or call the Mayville office at 753-4582, Dunkirk office at 363-4582 or Jamestown office at 661-7582. The fax number is 753-4477. You can even come to our main office location at 7 N. Erie St., Mayville, in the Hall R. Clothier building at the county seat offices. NY Connects is brought to you by the Chautauqua County Office for the Aging and the Chautauqua County department of Social Services. CARE TRANSITIONS HELPING AGENCIES WORK TOWARD A COMMON GOAL Reducing Avoidable Hospital Readmissions Is The Focus Care Transitions of Western New York, under the leadership of P2 Collaborative of Western New York, unites 10 regional hospitals and eight community-based organizations located in seven counties across Western New York under the common goal of reducing avoidable hospital readmissions. This program has been selected by the Centers for Medicare and Medicaid Services to participate in the Community-based Care Transitions Program. Through this program, the coalition of hospitals and community-based organizations will support patients with Medicare Fee for Service to transition successfully from the hospital to their homes through coaching using Dr. Eric Coleman’s Care Transitions Intervention. THE NEED: The transition from one care setting to another is often filled with errors, miscommunication and a lack of personal involvement in health decisions. This program will improve care transitions by: ¯ Helping patients and caregivers to better understand their diagnosis and treatment options; ¯ Facilitating enhanced assessments of patients’ and/or caregivers’ ability to self-manage care after discharge; and ¯ Increasing referrals to community-based programs and resources that may assist patients as they transition from the hospital or shortterm rehabilitative setting to their homes. OUR GOAL: Our goal is to improve the health of patients with Medicare Fee for Service in Western New York who are transitioning from hospital to home while reducing the number and severity of readmissions for partner hospitals. This will result in a significant cost savings to both Medicare and our community. OUR STRATEGY: This program builds on the efforts of Coalition members, as well as the Health Foundation for Central & Western NY, to reduce hospital readmissions through pilot interventions over the past six years. The project will utilize the Care Transitions Intervention, which includes: ¯ Medication Self-Management: The patient develops a system to better understand and monitor their medications. ¯ Patient-Centered Record: The patient develops a “personal health record” which acts as a tool to guide communications with medical providers and to monitor their condition. ¯ Primary Care & Specialist Follow-Up: Following discharge from the hospital, the patient schedules and completes follow-up visits with their primary care provider and/or specialist. ¯ Knowledge of Red Flags: The patient is aware of signs which may indicate their condition is worsening and has a plan of how to respond. WHO IS ELIGIBLE: Our goal is to enroll 2,600 Medicare Fee for Service beneficiaries in the care transitions program annually. All participating hospitals will invite Medicare FFS patients who are readmitted to the hospital within less than 30 days of discharge to participate in the program. Additionally, Coalition hospitals have chosen to individually target additional patients with conditions such as chronic obstructive pulmonary disease (COPD), chronic heart failure (CHF), pneumonia, diabetes, urinary tract infections (UTIs), and patients who are discharged to home without home care. IN CHAUTAUQUA COUNTY: The Care Transitions Program is currently available at WCA, Brooks Memorial and Lakeshore hospitals as a Medicare covered service for eligible patients. Care transition coaches through the Chautauqua County Office for the Aging and Community Concern of Western NY visit with patients in the hospital and then follow up in their homes after discharge. To find out more about the Care Transitions program contact your hospital social worker or NY Connects at 753-4582, 3634582 or 661-7582. For more information on the regional initiative, call Megan Havey, manager of care transitions, P2 Collaborative of Western New York, at 923-6576 or email mhavey@p2wny.org. There’s no place like home and no care like CareGivers Since 1967, we provide peace of mind through high quality health care: • RNs, LPNs, aides & companions • Assisting with Insurance Claims • Free RN assessment to determine your best options • Licensed by NY Department of Health • Employees are screened, insured & bonded Call Day or Night 24 Hours a Day 7 Days a Week Positions Available • Free Training 111 West Second St., Jamestown, NY 14701 716-484-9113 EOE www.caregivershomecare.com PAGE 35 CERTIFIED BY The Urgent Care Association of America Speed. Convenience. Exceptional Care. The leading alternative for affordable, faster medical care. Five Star Urgent Care can treat all of life’s nonthreatening ailments and injuries, from stitches to sprains and everything in between, saving you time and money. Serving you as the only certified urgent care center in Jamestown. Compare a visit to Five Star Urgent Care with national averages for emergency departments. Emergency Rooms Average Minutes Spent Average In-Network Co-pay Average In-Network Deductible 296 minutes* 37 minutes $50 - $250 $20 - $50 $600 or more $200 or less *2009 Press Ganey data collected on New York State Emergency Departments. Data compiled is based on national averages. PAGE 36 What We Treat Services Sinus and respiratory issues Colds and flu Sprains and fractures Lacerations and burns Gastrointestinal symptoms STDs Dehydration Urinary tract infections Rashes and skin infections Occupational Medicine Health Physicals X-Ray and Lab testing Electrolyte testing Rapid flu Strep Mono Urinalysis Open 7 days a week, and no appointment necessary. Most insurances accepted. Riverwalk Center, Jamestown (716) 489-3144 FiveStarUC.com © 2013 Five Star Urgent Care PAGE 37 HERITAGE VILLAGE EXPLAINING CONTINUING CARE RETIREMENT COMMUNITIES CCRC Without Walls Concept Likely To Expand In Future As the population of Chautauqua County continues to age, it’s equally important to explain the term Continuing Care Retirement Community and provide some related definitions to expand knowledge of this concept. As you will also learn, there is a changing face of continuing care that may impact your future. CONTINUING CARE RETIREMENT COMMUNITIES (CCRC) DEFINED According to Wikipedia, a continuing care retirement community is a type of retirement community where a number of care needs, from assisted living, independent living and skilled nursing care exist in one community. Many Continuing Care Retirement Communities are private, nonprofit organizations, and a number of them have religious affiliations. According to the Assisted Living Federation of America, about 350,000 residents currently live in 1,200 Continuing Care Retirement Communities nationwide. The number of residents in a Continuing Care Retirement Communities generally varies, but the average is around 330 per community. Typically, residents moving into a continuing care community, still live independently in a cottage or apartment on campus and lead an active and functional lifestyle. As residents progress in age or if additional health care or services are ever needed, they have priority to higher levels of care — assisted living and skilled nursing. PAGE 38 A kitchen and dining room is pictured at Heritage Village. Seniors who decide to live in Continuing Care Retirement Communities commonly pay an initial partially refundable entrance fee and monthly service fee. These fees can vary considerably depending on such factors as the level of financial risk for long-term care services, the size of the residential unit chosen, and the type of additional services and amenities provided. The quality of living in a Continuing Care Retirement Communities has its advantages. Statistics show that residents who decide to live in Continuing Care Retirement Communities have a life expectancy which is longer than other individuals. Research has also found that Continuing Care Retirement Communities can substantially improve the health and emotional well-being of its residents through increased socialization, staff involvement, and daily interaction with others. “CCRC WITHOUT WALLS” CONCEPT Recently, the Continuing Care Retirement Communities moniker has morphed into a new concept. The new buzzword in the senior housing industry is a “CCRC without walls.” In a “CCRC without walls,” seniors can stay in their homes and liter- ally have the community come to them while still being able to enjoy the amenities and priorities to higher levels of care afforded to residents on campus. This unique concept in continuing care is also commonly referred to as community based services. Rather than requiring seniors to purchase a residence on campus, these types of programs often provide services on a fee basis to member’s homes as needed. Types of services could include maintenance, cooking, cleaning, home health care, and even physical therapy. See CONTINUING CARE, Page 39 HERITAGE VILLAGE EXPLAINING CONTINUING CARE RETIREMENT COMMUNITIES Continuing Care From Page 38 The “CCRC without walls” concept is relatively new and many experts believe it may be poised to expand more broadly in the years ahead. According to Stephen Maag, director of residential communities for LeadingAge, a senior housing industry association, “The focus of the senior housing industry has been on bricks and mortar and not community-based services. But we’re now getting a clearer recognition there is a significant market out there of people we have not been serving. The main focus of these programs is to help people stay healthy and independent in their homes as long as possible. This model of care can best be summed up as “let us bring you what you need-or find a way to make it easy for you to get it.” HERITAGE SENIOR LIVING COMMUNITY Heritage Ministries Management Company provides administrative services to both Heritage Village Retirement Campus and Heritage Village Rehab & Skilled Nursing, Inc. in Gerry. Together, Heritage Village would be defined by New York state as a “Look-Alike” or “Independent Market Rate Continuing Care Retirement Community”. Since 1971, Heritage Village has offered the advantages of a Continuing Care Retirement Community with independent living housing in both cottages and apartments at Heritage Village Retirement Campus, assisted living apartments and services in Bergquist Memorial, and rehab and skilled nursing services at Heritage Village Rehab & Skilled Nursing, Inc. Additionally, because of demand for more independent living housing and new levels of assisted living care, Heritage Ministries recently opened The Woodlands, a Heritage Senior Living Community, on Southwestern Drive in West Ellicott. Independent and assisted living residences are now available for reservation. The Orchard Grove Residences Assisted Living Program is the first of its kind in Chautauqua County. The goal of this initiative is to offer current and future seniors the ability to age in place, bridging the gap that often divides assisted living and skilled nursing levels of care. Seniors will be able to reside longer in this “small-house” model program than in traditional assisted living facilities. To schedule a visit and learn more about Heritage Senior Living Communities, please visit www.heritage1886.org, or call Sandy Ahlgren, senior housing consultant, at 4876874. Assistance Right Away? Living Alone? $$ y /MO. Onl 25/MO. With The Doyle Help Button, You Can Have Peace Of Mind Knowing Help Will Be With You In Minutes! Chautauqua Medical Monitoring 610 West Third St., Jamestown, NY (716) 661-8941 PAGE 39 HERITAGE VILLAGE ORCHARD GROVE RESIDENTS IN WEST ELLICOTT OPENS New Facility Helped Along With $5 Million State Grant Orchard Grove Residences represent a new option in assisted living care in Chautauqua County. This new level of care “bridges the gap” between traditional assisted living and skilled nursing care. Located on a beautiful and picturesque wooded setting, Orchard Grove Residences embodies the migration toward the person-centered model of care. Person-centered care aims to create a home-like environment where residents, staff, family members and volunteers can achieve their high- est potential on a daily basis. ORCHARD GROVE ASSISTED LIVING RESIDENCES Thanks to a $5 million grant awarded in 2009 as part of the Healthcare Efficiency and Affordability Law for New Yorkers (HEAL NY), Heritage Ministries was able to construct three separate “small house model” assisted living residences at their Woodlands location in West Ellicott. The three Orchard Grove residences each house 12 residents in private rooms with a private bath and shower. The residences also feature “familystyle” dining and living rooms and kitchens where residents can congregate as they would in their own homes. Certified home healthcare aides provide care and medication management as well as cook, clean and promote activities including resident involvement in typical household chores. This philosophy creates a less-institutional, more person-focused culture. The Orchard Grove residences are an innovative form of long- term care for the elderly. It has been developed in response to the perception that elders in conventional nursing homes are prone to develop feelings of loneliness, boredom and helplessness. Research done by the Commonwealth Fund on “small-house model” facilities, states “in a small-house model, residents reported significantly higher satisfaction with their facility as a place to live than did residents of traditional nursing homes.” See OPENS, Page 41 Recently, Heritage Ministries welcomed over 30 guests and political dignitaries to an official ribbon cutting ceremony for the Orchard Grove Residences at The Woodlands in West Ellicott. PAGE 40 HERITAGE VILLAGE ORCHARD GROVE RESIDENTS IN WEST ELLICOTT OPENS Opens An artist’s rendering of the Orchard Grove Assisted Living Residence is pictured above. From Page 40 In terms of care and health outcomes, small-house model residents reported significantly higher scores on emotional well-being indicators; smallhouse model residents also experienced lower rates of depression, bed rest, reduced activity, and decline in functional abilities. A NEW INITIATIVE THAT HAS MANY BENEFITS “We are very excited to offer this modern and stateof-the-art alternative to skilled nursing beds in our community,” states David Smeltzer, Heritage Ministries executive director. “This project also enables us to market independent duplex cottages and single-family homes on this beautiful, 60-acre, wooded property. In fact, we already have committed reservations from four families and are looking forward “We are very excited to offer this modern and state-of-the-art alternative to skilled nursing beds in our community.” • David Smeltzer Heritage Ministries executive director to welcoming them to our Woodlands campus very soon. We aim to provide the same high-quality facilities and amenities we currently offer at our Heritage Village Retirement Campus in Gerry.” Smeltzer adds, “Additionally, the existence of Orchard Grove Residences has already allowed existing residents to transfer directly from our skilled nursing facilities to these new units, which will create an immediate savings to the state Medicaid pro- gram. We have projected an annual savings to the Medicaid program, and ultimately the taxpayers of New York to be in excess of $750,000 per year. That means this project will pay for itself through the savings to Medicaid in just over six years.” The ultimate benefit of the Orchard Grove Residences level of assisted living care is for the area’s senior population. Orchard Grove offers seniors the ability to age in place, bridging the gap that often divides assisted living and skilled nursing levels of care. Seniors will be able to reside longer in this “smallhouse” model program than in a traditional assisted living facility which creates a level of consistency and a sense of community. Heritage Ministries is a nonprofit, human service organization serving the Chautauqua County region with 750 employees. Independent and assisted living residences for seniors are located at Heritage Village Retirement Campus in Gerry, and The Woodlands in West Ellicott. Rehabilitation and skilled nursing services are provided at Heritage Village (Gerry), Heritage Park (Jamestown), and Heritage Green (Greenhurst) Rehab & Skilled Nursing. For more information, please call 487-6800 or visit www.heritage1886.org. PAGE 41 FIVE STAR URGENT CARE RIVERWALK CENTER BUSINESS UNDERGOES RENOVATION Office Doubles In Size; Increase Capacity And Comfort In an effort to accommodate more patients and provide a more comfortable overall experience, Five Star Urgent Care recently completed a half million-dollar renovation and expansion project at its Jamestown location in the Riverwalk Center. The upgrades made to the facility were completed last August and nearly doubled the location’s size and capacity, all within mere months of Five Star opening its doors. The expansion saw the location increase to 3,100 sq. feet from 1,700 sq. ft. In addition to increasing Five Star’s square footage, the company sought to create a more comfortable and “home-y” environment for both patients and their loved ones. A selection of arcade games and a 3D television — complete with a surround sound system — were installed in Five Star’s waiting room. Providing comfortable service and ensuring minimal wait times were of paramount importance to Five Star when deciding to expand. “These upgrades allow us to further enhance patient comfort and care, keeping wait times well below that of a hospital emergency room,” said Dr. John Radford, owner and principal of Five Star Urgent Care. “Additionally, I believe patients will see for themselves how our newly renovated facility further sets Five Star apart from other medical care providers with better service, better quality of care, less wait and enhanced comfort.” “From day one, it has been our priority to provide patients with a superior level of care for their non-life threatening illnesses and PAGE 42 A selection of arcade games and a 3D television — complete with a surround sound system — were installed in Five Star’s waiting room. injuries, helping them get back to life faster,” he added. This commitment to providing high-quality, affordable care in a comfortable environment for both patients and their families has helped Five Star Urgent Care rapidly become the urgent care provider of choice in the greater Jamestown and surrounding areas. Five Star Urgent Care first opened its doors in Jamestown in March 2012. The newly renovated facility is centrally located on South Main Street in the Riverwalk Center. Hours of operation are 10 a.m. to 10 p.m. Monday through Friday, and from 10 a.m. to 4 p.m. on Saturdays and Sundays. Five Star provides its services to patients on a walk-in basis. No appointments are required, for added convenience. In addition to their Jamestown location, Five Star Urgent Care operates a facility in Big Flats, N.Y. and will be opening locations in Ithaca and Syracuse in 2013. For more information on Five Star Urgent Care, including services provided or directions to a location, visit FiveStarUC.com. FIVE STAR URGENT CARE TESTIMONIALS Five Star Urgent Care is Jamestown’s leading alternative for affordable medical care without the wait. Five Star’s friendly and professional staff is committed to customer satisfaction by providing ease and comfort to every experience. “Five Star Urgent Care’s first priority is always the individual experience and care each patient receives when they come through our doors. Our staff is trained to provide patients with the highest quality care possible in an efficient and friendly manner. Our goal is to ensure that everyone who comes to Five Star—from patients to their loved ones accompanying them—has a comfortable and enjoyable experience, and leaves feeling well-cared for.” - Dr. John Radford, Five Star Urgent Care Owner and Founder Here’s what a few patients have to say about the Five Star difference: “The facility is beautiful! I forgot I was in a medical center.” “I was in and out in 30 minutes.” “We really liked the kind and caring atmosphere your clinic has. I have been telling everyone about your center.” “Thanks for calling us back and checking on our son.” “They did a wonderful job of making me at ease while my fingers were stitched.” “My co-pay was a lot less than I would have paid going to the ER.” “With thanks to all of you. You’re simply wonderful. Thank you for all of your great care and kindness! “ “I was impressed by how quickly we were seen and how sincerely kind everyone was.” If you have visited Five Star Urgent Care in the Riverwalk Center, we encourage you to share your feedback with us through our Patient Satisfaction Survey on FiveStarUC.com. Chautauqua Adult Day Care Centers, Inc. Senior Day Programs SOCIALIZATION • RECREATION • NUTRITION CASE MANAGEMENT AND MUCH MORE! Meet New Friends, Be Active and most of all, HAVE FUN! Funding Is Available! Jamestown - 664-9759 Dunkirk - 366-8786 Westfield - 326-6842 Present Center (Alzheimer’s Program) 665-4899 www.seniordayprograms.com PAGE 43 WCA HOSPITAL INSIDE THE NEW EMERGENCY DEPARTMENT The New Front Door Of Health Care Opened Nov. 13, 2012 By LINDA J. JOHNSON new modern facility is reWCA Hospital Public shaping the way we deliver care in an ultra-modern and Relations & Marketing spacious environment built The modern, technologi- to meet the increasing cally advanced, contempo- demands for e mergency rary Emergency Department medical services. Designed is located on the main cam- with an innovative approach pus of WCA Hospital on to efficient and personalized care, our ne w facility Prather Avenue. “One of our proudest expands the rural frontier of achievements in the history emergency care throughout of WCA is the completion of the region today, tomorrow, our new, 18,000 square-foot and into the future.” “We have already cared Emergency Department,” Betsy T. Wright, WCA Hos- for more than 7,000 patients pital President/CEO said. since we opened our doors “Over 39,000 patients are in November,” adds Emelia tr eated annually in our Lindquist, R.N., Emergency Emergency Department. The Department Nurse Manager Palliative Care is a new medical specialty service now available to anyone with a limiting diagnosis. It is designed to help with symptom management, social & spiritual needs that can be addressed where ever you live by a physician, nurse, social worker or Chaplain. You can receive Palliative care while you receive care from your usual providers for as long as you need it. (716) 338-0033 www.hospicechautco.org PAGE 44 at WCA. “We are so excited for what this amazing new space means to our community, our physicians and our staff. The new center provides specialty patient treatment rooms; improved comfort an d privac y for ou r patients and their families; and a new advanced level of emergency care close by when and where our residents need it the most.” The new Emergency Department at WCA Hospital features: ¯ A 18,000-square-foot patient-centered environment that is efficient, spacious, comfortable, and technologically advanced. ¯ Interior decor that enhances the healing process with expansive windows, decorated and furnished with warm, pleasant and soothing colors. ¯ La rge sunl it wa it in g areas, adorned with commissioned art work from local artists which celebrate the history and natural surroundings of our region. See EMERGENCY, Page 45 The Emergency Department treats patients of all ages, from infants through adults. Pictured, Jennifer Depasquale, Emergency Department R.N., and Kristopher Nelson, orderly, comfort patient, London Hamilton, in one of the fast track rooms of the new emergency department that diagnoses, treats and discharges patients with minor injuries and illnesses as quickly as possible. WCA HOSPITAL INSIDE THE NEW EMERGENCY DEPARTMENT Emergency From Page 44 ¯ Mobile bedside registration to speed access to care and enhance patient privacy. ¯ Fast-Track service for minor emergencies and illnesses. ¯ 28 high-tech private patient treatment areas and two triage rooms, with sliding glass doors and curtains to ensure privacy. ¯ Specialty treatment areas including, Trauma/Resuscitation Rooms, Bariatric Patient Treatment Room, Behavioral Health Suite and private Consult/Bereavement Rooms. ¯ Centralized nurse stations ¯ Laboratory services ¯ Patient nutrition stations ¯ Physician dictation stations See EMERGENCY, Page 46 The new WCA Hospital Emergency Department Entrance on Prather Avenue is pictured above. :&$+263,7$/)RRWH$YHQXH-DPHVWRZQ1< www.wcahospital.org Visit WCA on the Web 24 HOUR EMERGENCY CARE - 664-8120 New 21st Century Emergency Department | Full Time Emergency Physicians AMBULANCE 484-2121 x New WCA ENT: Ear Nose & Throat Specialists | (716) 664-8515 x WCA Center For Orthopedics, Sports Medicine & Rehabilitation Bringing together 24/7 orthopedic care, sports medicine, physical therapy, occupational therapy, speech & hearing x Full Radiology Services: PET/CT, MRI, Breast MRI, OPEN MRI, CAD, Mammography, Ultrasound, DEXA, Interventional Radiology x Comprehensive Cancer Care Services x Minimally Invasive General & Vascular SurgerySame Day Surgery x MaternityMidwife & Newborn Care x Heart CenterCardiac Catheterization Lab & Cardiac Rehab x Wound Care Center x Occupational Health Services x Extensive Outpatient Services & 4 Outpatient Laboratory Draw Sites x Radiation Medicine Treatment from a Nationally Recognized & Accredited Cancer Care Program x Sleep Center (Adult & Pediatric Sleep Services) x x x x WCA Hospital (General Information) . . 487-0141 Cancer Treatment Center . . . . . . . . . . . . 664-8670 Center For Imaging At WCA . . . . . . . . . 664-8448 Dunkirk Health Center . . . . . . . . . . . . . . 363-0018 (Outpatient Mental Health & Chemical Dependency) x x x x x x x x x x 24/7 Emergency Care . . . . . . . . . . . . . . . . 664-8120 Heart Center . . . . . . . . . . . . . . . . . . . . . . . 664-8137 Outpatient Chemical Dependency . . . . . . 664-8625 Outpatient Mental Health. . . . . . . . . . . . . . 664-8641 Oupatient PT/OT/Speech & Hearing . . . . 664-8400 Occupational Health Services . . . . . . . . . 664-8165 Sleep Center (Adult & Pediatric) . . . . . . . 664-8430 Speakers’ Bureau . .. . . . . . . . . . . . . . . . . . 664-8614 To Find A Doctor . . . . . . . .. . . . . . . . . . . . 664-8614 “New” WCA ENT . . . . . . . . . . . . . . . . . . 664-8515 7KH3HRSOH<RX.QRZ7KH3URIHVVLRQDOV<RX7UXVW PAGE 45 WCA HOSPITAL INSIDE THE NEW EMERGENCY DEPARTMENT Emergency From Page 45 ¯ Isolation room in which to evaluate patients with potential airborne infectious diseases. ¯ Decontamination suite for patients who have been exposed to biological, chemical and radiological agents. ¯ State-of-the-art emergency monitoring technology, including 32 wallmounted LED-backlit LCD televisions, 50 widescreen flat panel LED monitors, tracking board monitors, and a security system featuring a DVR, cameras, and monitors ¯ Additional parking adjacent from the Emergency Department entrance on Prather Avenue “We understand patients want to be treated as quickly as possible,” says Emelia. “Our fast-track service of care for minor emergencies and illnesses speeds up emergency diagnosis, treatment, and the discharge process as much as possible.” The Emergency Department at WCA is open 24 hours a day, 365 days a year and staffed by a team of boardcertified emergency medicine physicians, led by Tanvi r Dara, M.D., FACP, FACEP, Medical Director of the Emergency Department, alongside a highly experienced and specialized team of expert nursing and support staff. “We are privileged to provide the finest Emergency Department,” added Dr. Dara. “Not only do patients and their families experience a new model of emergency care, they also benefit from improvements to the patient care experience.” SHARING THE GIFT OF HEALTH The WCA Hospital Family, charitable foundations, businesses, organizations, and individuals from Jamestown and the surrounding communities donated generously to support the const ructi on of t he new Emergenc y Department. “Without our incredible staff and supporters, few of our accomplishments would be possible or celebrated,” Betsy said. See EMERGENCY, Page 47 Pictured from left, Christina Willink, Emergency Department R.N., and Sandra Dole, Emergency Department Senior Staff Nurse, comfort patient, Karen Johnson, from the specialty trauma/resuscitation treatment area. PAGE 46 WCA HOSPITAL INSIDE THE NEW EMERGENCY DEPARTMENT Emergency From Page 46 “We want to extend our appreciation and gratitude to our WCA Family and kindhearted charitable community who have made our vision a reality. To everyone, we say thank you from the bottom of our hearts.” WCA Hospital’s 21st Century Emergency Department is now complete. To date, Pictured, Sara Rapp, Emergency Department registrar, inputs patient information from the mobile bedside registration that speeds access to care and enhances patient privacy. WCA has surpassed the 89 percent mark by securing $14.7 million toward the $16.5 million capital campaign goal and is accepting gifts and pledges payable through 2013. To make a gift to support Sharing the Gift of Health: The Capital Campaign for Our Emergency Department, please contact Karl Sisson at 664-8423 or visit www.wcahospital.org. To learn more or to view professional photography of the new 21st Century Emergency Department at WCA, visit the hospital’s website at www.wcahospital.org. Orchard Grove Residences Assisted Living at The Woodlands Features & Amenities K12 Private Rooms, with Private Bath KCasual Family-Style Kitchen, Living, & Dining KAll Utilities - Includes Gas, Electric, Sewer, Garbage & Satellite Television A New Level of Assisted L iving! Come See fo r Yourself! KLounge Area for Social Interaction & Large Screen Hi-Definition Television KHousekeeping, Laundry, & Linen Service KLocal Scheduled Transportation (Banks, Groceries, Shopping, & Appts) KStaffed by Registered Nurse and Home Health Care Aides 2000 Southwestern Drive, WE Jamestown, New York 14701 716.487.6874 www.heritage1886.org woodlands@heritage1886.org PAGE 47 WCA HOSPITAL NEWEST AMERICA’S TOP DOCTORS ANNOUNCED Local Physicians Frank Arnal, MD And James Cirbus, MD Earn Honor By LINDA J. JOHNSON WCA Hospital Public Relations & Marketing Two physicians on the medical staff at WCA Hospital were chosen as one of “America’s Top Doctors” in Western New York by Buffalo Spree Magazine. Selected were Frank Arnal, M.D., FCCP, board certified in pulmonology, sleep medicine and critical care, Medical Director of the nationally accredited WCA Sleep Center; and James Cirbus, MD, FACC, board certified cardiologist, on the medical staff at WCA and “We congratulate these exceptional physicians for their special recognition.” • Betsy Wright WCA Hospital president/chief executive officer Medical Director of the WCA Heart Center. Drs. Arnal and Cirbus are physician members of Jamestown Area Medical Associates, 15 S. Main St., Jamestown. “We congratulate these exceptional physicians for their special recognition,” said Betsy T. Wright, WCA Hospital President/CEO. “WCA has a rich history of serving our community’s health care needs and we are very fortunate to have this caliber of highly skilled, compassionate and dedicated physicians on our hospital’s medical staff.” A native of New York City, Dr. Arnal received his medical degree from Columbia University, College of Physicians and Surgeons in New York City. He completed a residency in internal medicine from Tufts University, Baystate Medical Center, in Springfield, Mass., and a fellowship in pulmonary and critical care medicine from Brown University in Rhode Island Hospital, Providence, R.I. Arnal is a member of the American Academy of Sleep Medicine and Fellow of the American College of Chest Physicians. See TOP DOCTORS, Page 49 VITAL SIGNS DR. FRANK ARNAL Dr. Mumtaz Karimi Dr. Adnan Munir Dr. Thomas Putnam THE RESOURCE CENTER’S DIAGNOSTIC & TREATMENT CENTERS OUTPATIENT SERVICES MEETING THE HEALTH CARE NEEDS OF 13,000 344 East Fourth St., Jamestown, 661-1590 CHAUTAUQUA COUNTY RESIDENTS 186 Lake Shore Drive West, Dunkirk, 366-6858 PRIMARY CARE 890 East Second Street, Jamestown, 661-1447 DENTAL SERVICES 896 East Second Street, Jamestown, 661-1431 314 Central Avenue, Dunkirk, 366-1661 AUDIOLOGY, OCCUPATIONAL THERAPY, PHYSICAL THERAPY, PODIATRY, SPEECH THERAPY 75 Jones & Gifford Avenue, Jamestown, 661-1541 186 Lake Shore Drive West, Dunkirk, 366-6125 PAGE 48 Board cer tified in pulmonology, sleep medicine and critical care. Medical Director of the nationally accredited WCA Sleep Center. Arnal is a member of the American Academy of Sleep Medicine and Fellow of the American College of Chest Physicians. His medical practice is located at Jamestown Area Medical Associates located at 15 South Main St., Jamestown. WCA HOSPITAL NEWEST AMERICA’S TOP DOCTORS ANNOUNCED Top Doctors From Page 48 Dr. Arnal recently earned his Certificate of Added Qualifications in Sleep Medicine from the American Board of Internal Medicine. His medical practice is located at Jamestown Area Medical Associates located at 15 South Main St., Jamestown. James Cirbus, M.D., a native of Buffalo, received his medical degree from New York University School of Medicine in New York. He completed his residency in medicine from the State University of New York at Buffalo Affiliated Hospitals Program, and is board certified by the American Board of Internal Medicine and Cardiovascular Disease. Dr. Cirbus completed a post-doctoral fellow in Cardiology from the State University at Buffalo Affiliated Hospitals Program. His medical practice is located at Jamestown Area Medical Associates located at 15 S. Main St., Jamestown. For a complete listing of America’s Top Doctors, visit www.buffalospree.com. For a listing of WCA Hospital medical staff, visit www.wcahospital.org/findad octor. VITAL SIGNS DR. JAMES CIRBUS “WCA has a rich history of serving our community’s health care needs and we are very fortunate to have this caliber of highly skilled, compassionate and dedicated physicians on our hospital’s medical staff.” • Betsy Wright WCA Hospital president/chief executive officer LAKEWOOD APOTHECARY & NATURAL HEALTH CENTER In the Village of Lakewood, In Front of the Clock Tower Received his medical degree from New York University School of Medicine in New York. Completed his residency in medicine from the State University of New York at Buffalo Affiliated Hospitals Program, Board cer tified by the American Board of Internal Medicine and Cardiovascular Disease. His medical practice is located at Jamestown Area Medical Associates located at 15 South Main St., Jamestown. “We offer an innovative approach to health care” Herbals… Homeopathy… Nutriceuticals Jim & staff invite you to visit our beautiful store and experience what true personal service means. Jim Rovegno - RPh - Owner Complete Prescription Service • Prescription Transfers Done Most Insurance Plans Accepted • Nutritional & Wellness Programs • Herbal & Homeopathic Remedies H o u r s : 9 - 6 M o n d a y - Fr i d a y • 9 - 2 S a t u rd a y 716-763-0016 1 3 0 C h a u t a u q u a Av e • L a k e w o o d Delivery Available • All Major Insurances Accepted PAGE 49 WCA HOSPITAL HOSPITAL HIRES NEW GENERAL SURGEON Galo Grijalva, MD, FACS, General Surgeon Introduced By LINDA J. JOHNSON WCA Hospital Public Relations & Marketing WCA Hospital, the region’s healthcare leader, welcomes Galo A. Grijalva, M.D., F.A.C.S., general surgeon, who joins the medical staff at WCA. A specialist in minimally invasive laparoscopic procedures, Dr. Grijalva complements a multispecialty surgical team of board-certified surgeons at WCA that include general, gynecologic, oncology, orthopedic, thoracic, urol- ogy, and vascular surgeons, and anesthesiologists. A diplomat of the American Board of Surgery and Fellow of the American College of Surgeons, Dr. Grijalva’s medical practice is located on the first floor at WCA Hospital, 207 Foote Ave., Jamestown. He is accepting new patients. To schedule an appointment for surgery, call 485-7870. Dr. Grijalva brings a broad range of surgical skills, specializing in general surgery with expertise in several areas including single-incision laparoscopic surgery and bariatric surgery. An experi- enced, highly skilled surgeon, he performs a wide range of laparoscopic general surgery procedures surgeries utilizing the latest technology at WCA Hospital to include the newly acquired robotic daVinci Surgical System. These include, but are not limited to, appendectomy, cholecystectomy, anti-reflux surgery, colorectal surgery, all types of hernia repairs, gastrointestinal malignancies, oncology procedures, splenectomy, and other general surgery procedures. After receiving his BS degree, Magna Cum Laude, from Transylvania University in Lexington, Ky., Dr. Grijalva earned his medical degree from West Virginia University School of Medicine located in Morgantown, W.V. He subsequently completed his general surgery internship at the University of Oklahoma at Tulsa, Tulsa, Okla., and a general surgery residency from Brookdale University Hospital Medical Center, Brooklyn. He completed a mandatory surgical research year as part of Brookdale Surgical residency at the State University of New York-Brooklyn. See SURGEON, Page 52 VOCATIONAL Rehabilitation SERVICES The mission of Employment Services is to provide training, employment opportunities and support to assist adults with disabilities in obtaining and maintaining community employment. Employment, Training & Placement Services Vocational Assessment Driver Rehabilitation Functional Capacity Evaluations Other services to meet specific needs 880 East 2nd Street, Jamestown, New York 14701 Ph: (716) 661-1433 | trc-employment-services.org PAGE 50 GALO A. GRIJALVA, M.D., F.A.C.S. WCA HOSPITAL FOCUSING EFFORTS ON DIABETES PREVENTION Could You Be At Risk For Diabetes? By LINDA J. JOHNSON WCA Hospital Public Relations & Marketing If you are at risk for diabetes, you may be eligible for the National Diabetes Prevention Program, cosponsored by the WCA Hospital Wellness Program. The program is provided by the Chautauqua County Health Network and P2 Collaborative of Western New York, Inc., in partnership with the New York State Department of Health. The primary goals of the program are to reduce and maintain individual weight loss by 5 to 7 percent and participate in regular physical activity. Developed by the Indiana University School of Medicine, the Diabetes Preventi on Progra m is an evidenced-based program that meets in a small group for just one hour every week for 16 weeks where personal lifestyle goals are set for each individual. A trained coach leads the weekly sessions to help parti cipants improve food choices, increase physical activity, and learn coping skills to maintain weight loss and healthy lifestyle changes. There are eight once-a-month classes that follow the 16 once a week classes. “Our Diabetes Prevention Program is a proven way to prevent diabetes in people who have prediabetes or are at risk for diabetes, by making small lifestyle changes,” says Kerry Mihalko, a registered dietitian and certified diabetes educator. “Prediabetes is a serious health condition that increases the risk of developing type 2 diabetes, hea rt disease and stroke. Yet the vast majority From left, Kerry Mihalko, RD, CDE, Health Consumer Engagement P2 of WNY and Chautauqua County Health Network, and Toni DeAngelo, R.N., WCA Hospital Community Health & Wellness Director, will teach healthy eating choices and habits during the 16-week Diabetes Prevention Program. of people with prediabetes do not know they have the condition, according to the Centers for Disease Control and Prevention. The research shows that making modest behavior changes such as improving food choices and increasing physical activity can reduce the risk of developing type 2 diabetes.” “As rates of diabetes continue to climb, we are fortunate to be able to offer this program at no cost to our parti ci pa nts,” adds T oni DeAngelo, R.N., WCA Hospital Community Health and Wellness Director. “Participants will learn facts about healthy eating and being active; how to change habits and adopt healthy behaviors; and how to maintain weight loss and lifestyle changes.” The program is offered at no cost to participants in Chautauqua County. Ses- sio ns begin on Tuesday, April 9, 2013. To register for the Diabetes Prevention Program or refer a patient to the program, contact Toni DeAngelo, R.N., WCA Hos pit al Community Health & Wellness Director at 664-8677, or Kerry Mihalko, RD, CDE, Health Consumer Engagement P2 of WNY and Chautauqua County Health Network, at 665-0792. PAGE 51 WCA HOSPITAL BLOOD BANK GRANTED ACCREDITATION Accreditation Is Designation Of Choice For Blood Banking By LINDA J. JOHNSON WCA Hospital Public Relations & Marketing WCA Hospital has been granted Accreditation by the American Association of Blood Banks (AABB), according to Betsy T. Wright, WCA Hospital President/CEO. The AABB is an international organization that sets the highest standards for blood banks and transfusion services. Accreditation follows an intensive on-site assessment by specially trained AABB assessors and establishes that the level of technical and administrative performance within the facility meets or exceeds the standards set by AABB. By successfully meeting those requirements, WCA Hospital joins similar facilities located throughout the United States and around the world that also have earned AABB Accreditation. “The AABB’s Accreditation procedures are voluntary,” Mrs. Wright explained. See BLOOD BANK, Page 53 From left accepting accreditation honors, William Geary, MD/Ph.D., Pathologist, Medical Director of WCA Hospital’s Clinical Laboratory located on the second floor of the Center For Imaging & Medical Arts At WCA building (behind the hospital); Cheryl Gulvin, Medical Laboratory Technician; Bonnie King, MT (ASCP), Section Supervisor for the WCA Hospital Blood Bank; and Jon Sundholm, BS, MT (ASCP), WCA Hospital Laboratory Services Director. Surgeon From Page 50 Dr. Grijalva has served as Chief of Surgery at Ehrling Bergquist Hospital in Nebraska. In addition, he was an Adjunct Associate Professor at Creighton University/St. Joseph Hospital in Nebraska. More recently, Dr. Grijalva served as Attending Surgeon for New York Surgical Hospitalist at WCA. He is a member of the Society of Laparoendoscopic Surgeons, the American College of Surgeons, Fellow, Society of Air Force Clinical Surgeons, American Medical Association, Society of American Gastrointestinal and Endoscopic Surgeons (SAGES), Medical Training Worldwide and the American PAGE 52 Society for Metabolic and Bariatric Surgery, Fellow. An active duty Air Force General Surgeon from August 1998 through November 2004, Dr. Grijalva’s military honors include Air Force Training Ribbon, National Defense Service Medal, Air Force Longevity Service Award and Air Force Outstanding Unit Award with One Device. Dr. Grijalva resides in Lakewood, with his wife, Sheron, and two children. A licensed pilot, he spends his free time flying and enjoying time with his family. Dr. Grijalva accepts most major insurances. To schedule an appointment for surgery, call 485-7870. For more information on WCA Hospital, go to www.wcahospital.org. WCA HOSPITAL BLOOD BANK GRANTED ACCREDITATION Blood Bank From Page 52 “WCA Hospital has sought AABB Accreditation because this program assists facilities around the world in achieving excellence by promoting a level of professional and technical expertise that contributes to quality performance and patient safety. We congratulate our medical laboratory staff who participated in this rigorous evaluation,” Mrs. Wright said. AABB’s Accreditation Program contributes to the quality and safety of collecting, processing, testing, distributing and administering blood and cellular therapy products. The Accreditation Program assesses the quality and operational systems in place within a facility. The basis for assessment is compliance with AABB standards, Code of Federal Regulations and other federal guidance documents. The AABB Accreditation program has been recognized by the International Society for Quality in Healthcare. In June 1995, AABB was grant- ed “deemed status” as an accrediting organization under the clinical laboratory Improvement Amendments of 1988 (CLIA ‘88) program. This granting of “deemed status” indicates that the Center for Medicare and Medicaid has found the AABB accreditation process to provide reasonable assurance that the facilities accredited by it meet or exceed the conditions required by federal law and regulations. “AABB Accreditation is the designation of choice for blood banking,” said Jon Sundholm, BS, MT (ASCP), WCA’s Laboratory Services Director. “The accreditation is another opportunity for us to continually improve our services and demonstrate our “WCA Hospital has sought AABB Accreditation because this program assists facilities around the world in achieving excellence by promoting a level of professional and technical expertise that contributes to quality performance and patient safety. We congratulate our medical laboratory staff who participated in this rigorous evaluation.” • Betsy Wright WCA Hospital president and chief executive officer commitment to advanced learning, continuous improvement and innovation, and sustaining the highest possible level of patient and donor care.” AABB is an international nonprofit membership organization dedicated to advancing the field of transfusion medicine and related biological therapies. AABB sets standards, accredits facilities, publishes books and publications and produces educational programs to improve patient and donor safety. Robert Petruso, Sr. R.W. PETRUSO Celebrating 40 Years of Helping People Achieve Better Hearing. HEARING & AUDIOLOGY CENTER • Hearing Evaluations • Hearing Aids • Service & Repairs On All Makes & Models 1-800-475-9192 • 814-723-4401 60 Hatch Run Rd., Warren, PA We Accept PAGE 53 WCA HOSPITAL CENTER FOR IMAGING AND MEDICAL ARTS Center For Imaging Now Offers Later Hours By LINDA J. JOHNSON WCA Hospital Public Relations & Marketing The Center For Imaging And Medical Arts At WCA is pleased to announce new, later hours for MRI Imaging, on Monday, Tuesday, Thursday and Friday, from 7 a.m. to 5 p.m. and Wednesdays from 9 a.m. to 7 p.m. and Saturdays, 8 a.m. to noon, with later appointments on Saturday by request. “We want to make it convenient for our patients,” said Tammara Hodges, “We want to make it convenient for our patients. At WCA, our priority is to simplify access to excellent care. The Center For Imaging provides advanced imaging, a convenient outpatient laboratory draw site and front-door, handicap accessible parking.” • Tammara Hodges WCA Hospital director of imaging services WCA Hospital Director of Imagi ng Servic es. “At WCA, our priority is to simplify access to excel lent If you are in need of post operative therapy which includes physical, occupational and speech therapy to return home, or long term care, or even a short break from caring for a love one at home. We can be your solution. Absolut Care of Salamanca provides short - term sub acute rehabilitation including I.V. therapy, skilled long term care, and vacation care. TO CONTACTUS PLEASE CALL 716.945.1800 451 BROAD STREET SALAMANCA, NEW YORK 14779 PAGE 54 care. The Center For Imaging provides advanced imaging, a convenient outpatient la borator y draw si te and front-door, handicap accessible parking.” Magnet ic R esonance Imaging (MRI) exams have become one of the fastest growing types of medical diagnostic tests in the United States, due, in large part, to its ability to provide noninvasive diagnostic images of soft tissues, bone, fat and muscles and to help in the detection and diagnosis of a variety of health conditions. MRI is an advanced procedure that allows a physician to see internal organs, blood vess el s, musc les, j oin ts, tumors, areas of infection and more, without x-rays, surgery or pain. Each MRI test produces hundreds of pictures in all three planes. WCA Hospital provides the latest in MRI imaging technology including OPENBore MRI. The new openbore MRI at WCA uses the str onge st ma gnet fi eld strength of any other MRI technology, giving physicians access to many imaging opportunities, including neurological and functional neurology evaluation, orthopedic and vascular imaging. The System’s large 70-cm opening is wide enough to accommodate a diverse array of patients including individuals such as children, larger patients up to 550 pounds, the elderly, and those who experience claustrophobia and anxiety. “The system allows for the patient’s feet to go in first and the patient’s head can remain outside of the system,” said Holly. “This means that the patient’s head can remain outside of the bore during most procedures not involving head, neck or upper spine. This helps eliminate any anxiety or claustrophobic effects.” The Center for Imaging & Medical Arts At WCA was awarded t he pr estig i ous “Breast Imaging Center of Excellence” designat ion from the American College of Radiology’s Commission on Breast Imaging in recognition of their outstanding breast health program. See MRI, Page 59 WCA HOSPITAL BLOOD BANK GRANTED ACCREDITATION From left standing in front of the sophisticated Magnetic Resonance Imaging (MRI) imaging technology at the Center For Imaging & Medical Arts at WCA Hospital, Tammara Hodges, WCA Hospital Director of Imaging Services; Lyndon Gritters, MD, board-certified radiologist on the medical staff at WCA Hospital; Holly Gatto, RT, Insight MRI Manager at WCA Hospital; and Kendra Fitzpatrick, RT, Insight at WCA Hospital. MRI From Page 58 “We are very pleased to provide state -of-the-ar t breast MRI imaging,” says Holly Gatto, RT, Insight MRI Manager at WCA Hospital. “Breast MRI imaging is a valuable addition to mammography care for enhanced detection of suspicious cancer in women who are at greater risk. It is also a useful tool in examining dense breast tissue, scar tissue at a prior lumpectomy site, breast abnormalities that can be felt but are not visible with mammography or ultrasound, or evaluating breast implants for rupture or leakage.” Additional imaging services offered at the Center For Imaging And Medical Arts At WCA include, outpatient laboratory draw site, ultrasound services, interventional radiology, “We are very pleased to provide state-ofthe-art breast MRI imaging.” • Holly Gatto WCA Hospital insight MRI manager PET/CT imaging, bone densitometry (DEXA) screening, mammography screening (same day results), stereotactic and ultrasound-guided breast biopsy, and patient navigation support. To schedule an MRI or OPEN-Bore MRI exam, call 664-8MRI (8674). Minimal wait times. Most major insurances accepted. Keeping Your World in Focus Complete Family Eye Care • Advanced Cataract Surgery • Medical & Surgical Eye Care • Routine Vision Exams Full Service Optical • Designer Eye Wear • Digital Processing 27 Porter Avenue, Jamestown, NY • 716-483-2020 SAVE 20 % On A Complete Pair of Glasses 27 Porter Avenue Jamestown, NY • 716-483-2020 Offer expires 6/30/13 Cannot be used with any other offer. PAGE 55 WCA HOSPITAL PALLIATIVE CARE PROGRAM WCA Hospital Introduces Palliative Care Program By LINDA J. JOHNSON WCA Hospital Public Relations & Marketing One of the benefits of modern medicine is that we are living longer lives than ever before. According to the Centers for Disease Control and Prevention, the average life expectancy is 78.7 years. As older adults live longer, they may experience more than one chronic disease or illness at a time such as diabetes, heart disease, lung disease, or Alzheimer’s disease and other types of dementia. These situations can affect the health and function of the patient and, therefore, require careful management to ensure proper care and improve or maintain quality of life. Too often, patients and their families do not have a clear understanding of the illness, medications or how to help the patient live as comfortably as possible. That’s where palliative medicine comes in. The role of the Palliative Care team at WCA Hospital is to make sure patients (of any age) and their family members have a clear understanding of their medical illness and how to best manage their symptoms to provide the best possible quality of life. “When someone is faced with a lifelimiting or serious illness, he or she needs answers, relief, expertise, and support,” says Theresa Pagliuca, MD, board-certified radiation oncologist, on the palliative care medical staff at WCA Hospital. “The patient, as well as the family, needs specialized help. That’s where our Palliative Care team comes in. We work closely with the Dr. Theresa Pagliuca is a board-certified radiation oncologist on the palliative care medical staff at WCA Hospital. patient’s physician to address not only the physical needs, but also the spiritual, emotional, and social aspects of life for patients and their families. Palliative Care looks at the whole person, which also includes the patient’s family members. “ Members of the palliative care team at WCA work closely with the patient’s primary doctor to provide: ¯ Treatment of pain and symptoms ¯ Close communication ¯ Compassionate care ¯ Help with navigating the healthcare system ¯ Guidance with difficult treatment choices ¯ Home care coordination and referral ¯ Detailed, practical information and assistance ¯ Emotional and spiritual support for the patient and family. Palliative Care helps patients and their families make decisions on end-oflife care plans and advance directives and health care proxies. “Advance directives describe a patient’s preferences regarding end-of-life care,” Dr. Pagliuca said. “These documents speak for the patient when he or she is not able to speak for themselves.” Palliative Care is an inter-disciplinary approach to healthcare that helps patients and their families live as fully as possible when faced with a serious illness. It is not the same as hospice care. Anyone who has a chronic, life-limiting illness or symptoms that interfere with their quality of life, can benefit from Palliative Care. To learn more about the WCA Hospital Palliative Care Program, patients and their family members may access the program by calling 664-8633, Monday through Friday, 8 a.m. to 4 p.m. For more information on the Palliative Care Program at WCA, visit their website at www.wcahospital.org. “When someone is faced with a life-limiting or serious illness, he or she needs answers, relief, expertise, and support. The patient, as well as the family, needs specialized help.” • Dr. Theresa Pagliuca board-certified radiation oncologist on the WCA Hospital palliative care medical staff PAGE 56 COPD DISEASE IS THIRD LEADING CAUSE OF DEATH IN U.S. Treatments Available For COPD (NAPSI)—Chronic obstructive pulmonary disease (COPD), a disease that makes it hard to breathe, affects millions of Americans and is the third leading cause of death in the United States. COPD can be debilitating, and while millions are diagnosed, it is estimated that many suffer from the disease but are unaware they have it. There is no cure for COPD; however, there are treatments and everyday lifestyle changes that can help. If you or someone you know suffers from COPD, it is important to understand the treatments available, as well as the lifestyle changes that nonmedicinal COPD treatcan be undertaken. ments are also used. For example: TREATMENTS FOR COPD • Pulmonary rehabilitation If you are diagnosed with is a structured program that COPD, there are a wide range can reduce symptoms of of COPD treatment options COPD. Depending on your available. Two types that are needs, a pulmonary rehabilioften used include: short-act- tation program might include ing bronchodilators, to help exercise training, nutrition relieve sudden COPD symp- counseling, and education on toms, and long-acting mainte- special breathing techniques nance medicines, like SYM- and other means of coping BICORT (budesonide/ for- with COPD. Your doctor will moterol fumarate dihydrate), know if a program like this is to help reduce inflammation right for you. • Regular exercise can and ease constriction in your increase your energy levels, airways. In addition, vaccines, improve your circulation, antibiotics, and a variety of reduce symptoms, and increase your endurance. Talk to your doctor about how much physical activity and what kinds of activities are best for you. These might be stretching exercises, an aerobic exercise like walking, or exercise aimed at strengthening your muscles. Of course, you can do many things on your own, like talking to your doctor about stopping smoking and choosing a healthy diet. Colds, the flu, and other respiratory infections cause problems for people with COPD, so it’s important that you do your best to avoid them and consider the appropriate vaccinations. Quality healthcare for the whole family. • Ten experienced healthcare providers in two locations. Established in 1979, we are recognized by the National Committee for Quality Assurance (NCQA) as a Patient-Centered Medical Home and for quality diabetes care. • We enjoy seeing adults and children of all ages, for all your primary care needs. • We use a certified electronic health records system and a secure patient portal that allows you to communicate with our office through a password protected website. • Accepting most major insurances. WESTFIELD 138 E. Main St., Westfield, NY 14787 Phone 716.326.4678 SHERMAN 115 E Main St, Sherman, NY 14781 Phone 716.761.6144 www.wfpweb.net 138 E. Main Street, Westfield, NY 14787 (716) 326-4890 • (877) 326-4567 seek@glmr.info • www.glmr.info If you suffer from diabetes, heart disease, arthritis, high cholesterol, high blood pressure, asthma, gout, COPD, or other chronic diseases, Call (716) 326-4890 to find out if you qualify to participate in one of our trials. Today’s Research… Tomorrow’s Healthcare PAGE 57 WCA HOSPITAL CENTER FOR ORTHOPEDICS, SPORTS MEDICINE AND REHABILITATION Rehabiliation Program Gets People Back To Enjoying Life By LINDA J. JOHNSON WCA Hospital Public Relations & Marketing At different phases in a person’s life, he or she may benefit from physical and/or occupational therapy. The Center For Orthopedics, Sports Medicine & Rehabilitation’s team of highly skilled, experienced and expert physical and occupational therapists provide many treatment options that get you back to the things you really enjoy in life, including: LYMPHEDEMA PROGRAM Lymphedema is the persistent swelling of the arm or leg that may occur after surgery or radiation treatment. This may occur as a consequence of treatment for breast cancer, cervical cancer or as a result of an infection or scar tissue that blocks the flow of lymphatic fluid. Treatment options at the Center may include: Compression bandaging, exercise, pneumatic compression, and manual lymphatic drainage. in which bones become thin and brittle and break easily. One third of all women over age 50 will have broken bones in the spine due to osteoporosis. A customized program can be developed that can include weight bearing activities, exercise, safe techniques to move, lift and function, and ways to reduce the risk of falling. ness/dysfunction. This can be associated with aging, pregnancy, childbirth, chronic constipation or chronic coughing. Women of all ages from teenagers to senior women can be affected. Physical Therapy interventions at WCA that help manage this condition include: instruction in strengthening exercises for weakened muscles, education on lifestyle modifications for bladder INCONTINENCE/PELVIC health, and biofeedback trainFLOOR PROGRAM Female inconti- ing for pelvic floor muscles. nence/pelvic floor problems See EXERCISE & involve the loss of bladder THERAPISTS, OSTEOPOROSIS PROGRAM control or pelvic pain due to Page 59 muscle weakOsteoporosis is a condition pelvic From left the Center For Orthopedics, Sports Medicine & Rehabilitation physical and occupational therapists, Mary Bohall, COTA, Debbie Castiglione, PT, Ashley Marsh, OTR/L, Jennifer Eshelman, PTA, Mike Rabent, PT, Lisa Lebaron, PT, Linda Randall, OTR/L, Liz Ciancio, PT, George Ciancio, PT, Daniel Johnson, PT, WCA Hospital Director of Rehabilitation Services; Jennifer Pagett, PT, and Aridie Johnson, PTA. PAGE 58 WCA HOSPITAL CENTER FOR ORTHOPEDICS, SPORTS MEDICINE AND REHABILITATION Therapists From Page 59 compression of the median nerve at the wrist. Occupational therapists provide ARTHRITIS TREATMENT expert evaluation and treatAND RELIEF Degenerative arthritis. ment of this condition. commonly called wear and SPORTS tear arthritis, is a degeneraINJURIES tive condition that can occur WCA physical therapists as we age or as the result of injury to a joint, The physical provide expert treatment for therapists prescribe strength- sports-related injuries in athening exercise to reduce letes of all ages. “Whether it’s at work, stresses on the joint, educate patients on activity and joint home or just doing the things health is an important part of you enjoy, we get you back to the things you love to do treatment, in life,” said Daniel Johnson PT, WCA Hospital Director CHRONIC PAIN AND of Rehabilitation Services. HEADACHE “When you choose WCA, If you suffer from chronic are choosing a team of joint or muscle pain or chron- you skilled therapists that ic headaches, physical thera- highly average over 20 years of py may be an excellent experience, customized treatoption for you. Your physical ment sessions that are taitherapist can use hands-on lored to your individualized techniques to promote mus- needs, appointments cular relaxation, restore joint that fit flexible your busy mobility and aid in pain and a caring and schedule, attentive reduction. staff.” The programs mentioned VESTIBULAR REHAB in this article are a few of Many people suffer from the many treatment options problems related to bal- available at the Center For ance/dizziness. Physical ther- Orthopedics, Sports Mediapists prescribe exercise to cine & Rehabilitation. improve balance caused by To learn more, contact various conditions. Daniel Johnson, PT, WCA Hospital Director of RehaJAW PAIN THERAPY (TMJ) bilitation at 664-8296. The The temporomandibular C enter For Orthopedics, join (TMJ) is the site where Sports Medicine & Rehabilithe upper jaw and the lower tation is located at the main jaw bone meet. TMJ dysfunc- campus of WCA Hospital tion can present as many dif- (behind the hospital), at 207 ferent symptoms including Foote Av e., Ja me stown . popping, locking, facial pain, Ample and handicap accessiheadaches, or limited mouth ble parking available. opening. Physical therapy A physical referral is can help with this condition. required for therapy. There are minimal wait times for CARPAL TUNNEL THERAPY appointments. Carpal Tunnel is an Most major insurances overuse injury that results in accepted. “When you choose WCA, you are choosing a team of highly skilled therapists that average over 20 years of experience, customized treatment sessions that are tailored to your individualized needs, flexible appointments that fit your busy schedule, and a caring and attentive staff.” • Daniel Johnson WCA Hospital director of rehabilitation services WHEN LIVING ALONE BECOMES DIFFICULT Learn How We Make The Transition To Senior Living Easy & Affordable PRIVATE AND SEMI - PRIVATE ROOMS AVAILABLE For More Information Call Dennis Bechmann, Steve Sischo, or Tammy Melice at (716)569-3095 or email: dennis@frewsburgresthome.com Visit us on the web: frewsburgresthome.com PAGE 59 VISION LOSS SIMPLE TIPS TO MAXIMIZE REMAINING EYESIGHT For Those With Low Vision, Glasses Can Be Little Help (NAPSI)—Here’s eye-opening news: With a little help, the vision rehabilitation from a low vision specialist,” advised 2.9 million Americans living with low vision—and the mil- Paul A. Sieving, M.D., Ph.D. lions more who may have to someday—can maximize their remaining eyesight and safely enjoy a productive and rewardA low vision specialist is an ophthalmologist or optometrist ing life. working with people with low vision. He or she can develop a rehabilitation plan that identifies strategies and assistive devices appropriate for the person’s particular needs. WHAT IT IS Low vision means that even with regular glasses, contact lenses, medicine or surgery, people find everyday tasks diffiVision rehabilitation can include: • training to use magnifying and adaptive devices cult to do. Reading the mail, shopping, cooking and writing • learning new daily living skills to remain safe and live can seem challenging. Most people with low vision are 65 years old or older. The chief causes of vision loss in older peo- independently • developing strategies to navigate inside and outside the ple are age-related macular degeneration, diabetic retinopathy, cataract and glaucoma. Among younger Americans, low vision home • providing resources and support. is most often caused by inherited eye conditions, infectious “A vision rehabilitation plan helps people reach their true and autoimmune eye disease, or trauma. visual potential when nothing more can be done from a medical or surgical standpoint,” said Mark Wilkinson, O.D., a low GETTING HELP “I encourage anyone with low vision to seek guidance about vision specialist at the University of Iowa Hospitals and Clinics. JAMA JAMESTOWN AREA MEDICAL ASSOCIATES, LLP www.JAMAhealthcare.com Specialists in . . . CARDIOLOGY GASTROENTEROLOGY GENERAL SURGERY INTERNAL MEDICINE NEPHROLOGY ORTHOPAEDIC SURGERY PULMONARY & SLEEP MEDICINE WOMEN'S HEALTH AESTHETICS LABORATORY SERVICES 15 SOUTH MAIN STREET • 31 SHERMAN STREET JAMESTOWN, NEW YORK (716) 488-1877 PAGE 60 MORE HELP Help can also come from the National Eye Institute (NEI), a part of NIH. It offers a 20-page large-print booklet, “What You Should Know About Low Vision,” a series of videos featuring patient stories about living with low vision. The NEI, committed to finding new ways to improve the lives of people living with visual impairment, dedicates more than $24 million to research projects aimed at low vision. Projects include learning how the brain adapts to vision loss, strategies to improve vision rehabilitation, and the development of new technologies to help people with low vision read, shop, and find their way in unfamiliar places. RECOVERING FROM A STROKE SEVERAL SYMPTOMS ARE SIGNS OF A POSSIBLE STROKE Website Offers Information To Help Stroke Recovery (NAPSI)—Knowing a little about stroke may help you to reduce disability or save a life. Consider what happened to Juaquin “Hawk” Hawkins, a professional basketball player, 34 years-old and in top physical condition. He had a stroke-and didn’t recognize the warning signs, nor did the people around him. According to the American Stroke Association, a division of the American Heart Association, only two out of three Americans know at least one of the stroke warning signs. Yet stroke is the No. 4 killer for all Americans and the No. 1 preventable cause of disability. That’s why the American Stroke Association’s Together to End Stroke initiative, which is nationally sponsored by “Stroke can hapglobal medical products company Covidien, is help- pen to anyone at ing Americans recognize the any time and it is stroke warning signs in an easy way. Just remember largely preF.A.S.T. and the symptoms ventable, treatthat come on suddenly: F - Face drooping able and beatA - Arm weakness able. The AmeriS - Speech difficulty T - Time to call 9-1-1. can Stroke AssoWhen you recognize a stroke and act fast by calling ciation can help 9-1-1, you have a greater chance of getting to an to empower you appropriate hospital quickly to prevent stroke. and improving the outcome. “Stroke can happen to When you learn to anyone at any time and it is prevent stroke, largely preventable, treatable and beatable,” says you improve the Hawkins. “The American Stroke Association can help outlook for your to empower you to prevent future and live a stroke. When you learn to prevent stroke, you improve healthier the outlook for your future lifestyle.” and live a healthier • Juaquin Hawkins lifestyle.” According to the Ameriformer professional can Stroke Association, the basketball player and actions you take to prevent stroke can also help you to stroke victim prevent heart disease. For more information about stroke and a complete list of the warning signs, visit www.strokeassociation.org/warningsigns. Former professional basketball player Juaquin “ H a w k ” Hawkins suffered a stroke. He warns people to know the possible warning signs of a stroke. Now has 4 Board Certified Pedorthists Arthur Oligeri III Vince Savelli Mike Hanlin Juanita Wisinski The Erie Shoe Fly Stores 7520 Peach Street Erie, PA 16509 P 814.868.2918 F 814.866.9395 TF 877.868.2918 SHOE FLY BOOT OUTLET PAGE 61 EAR HEALTH THE JOURNEY OF MENTAL HEALTH RECOVERY For Those With Low Vision, Glasses Can Be Little Help (NAPSI)—While being active outdoors, even in cold weather, can be both fun and healthful, it’s important to protect your body. For example, ears are particularly sensitive especially because they tend to be exposed to the elements—but there are ways you can protect them. People with hearing instruments should be aware that cold conditions can cause the battery to run out faster. In addition, condensation can occur inside the hearing instrument, causing an electronics failure. THE PROBLEM Rough weather, particularly cold conditions, can present challenges. Ears cool down very quickly because they have no protective fat tissue. The nerves in the ear canal run unprotected under the skin and may react with a strong pain impulse to changing temperatures. The risk of infection in the ears increases in cold conditions, as less blood is circulated. Cold and wind can irritate the ear canal, which often causes pain, while water in the ears can cause inflammation. Also, a cold head may cause cramped muscles in the neck region, which can lead to ear problems like tinnitus. SOME ANSWERS Fortunately, the experts at the nonprofit Hear the World Foundation, created by Phonak, offer these ear care do’s and don’ts: • Do keep your ears warm by wearing a hat, headband, earmuffs or a good ski helmet. • Don’t put cotton wool in your ears to protect them from the wind. This can actually cause inflammation in the ear canal. • Do dry your ear canal as well as possible after showering, swimming or using a sauna. With care, you may be able to do this with a hair dryer. • Don’t neglect an ear infection. See your physician or an ENT specialist. Left untreated, an infection can get worse and cause serious damage. • Do stick to a healthy diet and do plenty of exercise to stimulate blood circulation to your ears. • Don’t use hot water to warm up cold ears. Gently massage them instead. TIPS FOR HEARING INSTRUMENT USERS • Always have spare batteries available. If batteries get cold, you can warm them for five minutes in your closed hand or in a pocket; do NOT use a lighter. • Never put hearing instruments on a heater. • Special drying containers, available from hearing care professionals, can prevent damage caused by condensation. • Water-resistant hearing instruments are less susceptible to damage from condensation. Asthma Affects As Many As 25.7 Million Americans (NAPSI)—According to the Centers for Disease Control and Prevention (CDC), asthma is a leading chronic illness affecting an estimated 18.7 million adults and 7 million children. Many people who experience persistent asthma fail to recognize the severity of their disease − often until it is too late and they are fighting to breathe. And while mild asthma can be managed on an “as needed” basis with a quick-relief inhaler, people with persistent asthma should talk to their doctor about daily treatment with a therapy that actually helps prevent symptoms and reduce the number of attacks. The problem is that many people living with asthma fail to realize that if they are using a quick-relief inhaler to treat their symptoms more than twice a week other than for prevention of exercised-induced bronchospasm (EIB), their asthma is not well controlled. In these cases, a quick-relief inhaler isn’t really helping the underlying problem. The National Institutes of Health says that inhaled corticosteroid (ICS) therapies are the first treatment options to consider for long-term control therapy in patients with persistent asthma. ICS therapies are a maintenance versus a quick-relief or “as needed” approach to asthma care. They are intended to be used daily to manage and prevent persistent asthma symptoms. PAGE 62 “Many asthma patients don’t understand that fast-acting inhalers are not for regular, daily use. They should only be used when experiencing asthma symptoms,” said Dr. Gene Colice, Director of Pulmonary, Critical Care and Respiratory Services at Washington Hospital Center. “More importantly, if a patient is using a fast-acting inhaler more than twice a week, their asthma is not controlled and they should talk to a doctor to discuss better options.” If a patient feels their asthma symptoms are not under control, scheduling an appointment with their doctor is the first step in gaining back control. Much like any other condition, compliance with a treatment protocol is key to managing persistent asthma. If a daily maintenance therapy is in order, patients need to remember to comply with their treatment schedule and realize that feeling better does not mean they should stop taking their medication. “Asthma is a complicated disease because the symptoms aren’t always present, so patients sometimes feel like their asthma is cured when it really isn’t,” said Dr. Colice. “Maintenance treatments, like ICS therapies need to be taken every day to be effective. Asthma doesn’t need to limit anyone from living their life, as long as they take their medications as prescribed and regularly talk with their doctor about asthma control.” MENTAL HEALTH THE JOURNEY OF MENTAL HEALTH RECOVERY Medication, Support A Good Start In Treatment (NAPSI)—At one point, Josh described his life as a nightmare. He heard voices compelling him to break into his parents’ homes and take his sister’s car, landing him in jail. He says it is difficult to discuss this period of his life without perpetuating the negative stigma related to his diagnosis of schizophrenia, a condition that affects about 2.5 million American adults. Now, 13 years later, with a treatment team and family support, Josh cites accepting his schizophrenia as the turning point in his recovery, allowing him to actively engage in his treatments and better manage his illness. With a combination of treatment that may include medication and psychotherapy, many living with severe mental illness, such as schizophrenia, schizoaffective disorder and bipolar I disorder, are able to participate in daily activities and live meaningful lives. “My medication and the support I’ve received from my treatment team have helped my symptoms improve over time. I feel I live a normal life,” says Josh. “A good sign that things are going well for me are the friendships I have with others and the support I receive from them.” According to experts, a recovery plan can help people with severe mental illness meet their goals. Because everyone’s mental health recovery journey is his or her own, recovery plans are tailored toward each person’s unique needs. Medication, including oral and injectable treatments, is the foundation of the recovery process for most people with schizophrenia. Taking antipsychotic medication regularly and as prescribed can help reduce symptoms. Long-acting injectable antipsychotic therapies (LATs), which are administered every few weeks to a month depending on the medication, offer patients a choice of how often to take their medication and may help eliminate one less pill a day for their schizophrenia. “With the right plan and support, I’ve seen individuals live fulfilling lives and contribute to society,” says David T. Susman, Ph.D., clinical psychologist at Eastern State Hospital in Lexington, Ky. “When I help someone build a recovery plan, we discuss personal, work and social goals, and strategies for how that individual, with help from their recovery team, can achieve those goals.” The journey of recovery starts with hope, empowerment and understanding that people can overcome the barriers and obstacles that confront them. Family, friends and peers can serve as an important support system. “Families need to understand that schizophrenia is treatable and that there have been many developments in antipsychotic medications over the years,” says Katie Cadigan, documentary filmmaker and a caregiver for her brother who lives with schizophrenia. “The more our family learned about my brother’s disease, the more he welcomed our help in making treatment decisions and invited us to be part of his recovery.” To learn more about how treatment can help support your recovery plan or that of a loved one, log on to www.TreatOnceMonthly.com. TreatOnceMonthly.com provides resources for individuals living with schizophrenia to help them understand treatment options and choose a medication that is right for them with the help of a healthcare professional. Visit the site to watch patient videos, access a doctor’s visit guide and learn more about different types of long-acting treatment. ABOUT SERIOUS MENTAL ILLNESS Approximately 26.2 percent of Americans ages 18 and older—more than one in four adults—are diagnosed with a mental disorder in a given year. Of this percentage, about 6 percent, or one in 17 Americans, live with a serious mental illness. Call (814) 878-1288 For A Free, No-Obligation Home Evaluation SHORT STAY (12-14 DAYS) TOP 10% IN THE NATION FOR BEST OUTCOMES We Are The Region’s Only Specialty Rehabilitation Hospital, Not A Nursing Home FREE HOME EVALUATIONS “CHOOSE HEALTHSOUTH...YOU SHOULD DEMAND HEALTHSOUTH!” WE ARE REHAB! 143 E. 2nd St., Erie, PA • ON THE BAYFRONT OF LAKE ERIE w w w . H E A LT H S O U T H E R I E . c o m (814) 878-1200 • For Admissions Call Directly (814) 878-1288 PAGE 63 COLD PREVENTION BOOSTING A CHILD’S IMMUNITY CAN HELP PREVENT SICKNESS Sleep, Hydration And A Good Diet Among Tips (NAPSI)—According to the Centers for Disease Control (CDC), children typically catch six to eight colds each year. While there is no cure for this seasonal illness, there are several things parents can do to boost their child’s immunity. First, it’s important to encourage children to get plenty of sleep, stay well hydrated and eat a diet rich in nutritious foods. Good hygiene can reduce the spread of germs, particularly in a school setting where children share many common items. It’s important to teach kids to wash their hands the right way, scrubbing them all over with soap for at least 20 seconds and drying them with a clean paper towel. Children should also be encouraged not to share eating or drinking utensils or to put objects in their mouths. To help reduce the spread of cold and flu viruses, children should learn to sneeze and cough into the back of their hand or their elbow crease. To keep nasal passages clear, have children blow their noses gently but often and use a humidifier at home to keep the air moist. Sore throats can be soothed with warm drinks, while older children can gargle with a mild saline solution. Always check with a doctor if a child’s sore throat is severe or if symptoms indicate a serious illness. Following a statement by the FDA discouraging the use of cough and cold medicine in children under 2 years of age, many parents prefer to use safe and effective homeopathic medicines. Unlike conventional over-the-counter cold and cough medicines that suppress symptoms, homeopathic medicines work with the body’s own natural defenses to relieve the symptoms of seasonal illness. Chautauqua Pain Institute Joint Commission Accredited AMERICAN BOARD OF PAIN MEDICINE Pain management is a medical specialty that focuses on treating conditions or injuries that cause pain and limit function. One of the unique advantages of pain management is that it involves a spectrum of care: Everything from initial diagnosis to personalized treatment to improve health and quality of life. With Dr. Kourtu’s treatment approach and innovative interventional and minimally invasive techniques he is qualified to address a wide range of conditions that cause pain. Dr. Kourtu specializes in giving people back the ability to enjoy their daily lives. Major Joint or Bursal Injections • Radio frequency Neurolysis • Epidural Steroid Injections • Medial Branch Blocks • Spinal cord Stimulator trials • Vertebroplasty/Kyphoplasy Facet Joint Blocks • And many more Dr. Kourtu has achieved professional competency outlined by the American Board of Anesthesiology and American board of pain medicine, and maintained the required training for these affiliations. Since his arrival in 2000, Dr. Mohamed Kourtu has provided pain management patients at Warren Pain Clinic and Acupuncture Center with the most innovative and effective pain management techniques available. Contact your primary care physician today and ask about a referral to Dr. Kourtu to get back in charge of your life and finally get the pain relief and treatment you deserve. DABA, DABPM 759 Foote Ave., Jamestown, NY 14701 • (716) 487-0911 • chautauquapaininstitute.com PAGE 64 SKIN CARE COLD WEATHER CAN OFTEN MEAN DRY, IRRITATED SKIN There Are Several Ways To Combat Skin Conditions (NAPSI)—For many, cold weather can mean dry, irritated skin. In fact, it’s estimated that almost 20 percent of people in the U.S. suffer from severely dry skin or eczema—a general term that refers to skin that is inflamed, swollen and irritated. Red, itchy, irritated skin that doesn’t properly retain moisture is a common symptom of eczema. Fortunately, there are ways to help prevent eczema and treat it when it flares up. TREAT IT GENTLY It’s important to keep skin hydrated, especially when the temperatures cool down, and one of the easiest ways is to choose a rich yet gentle body moisturizer. “Look for products containing urea and lactic acid, as well as ceramides or shea butter,” says Dr. Joshua Zeichner, Director of Cosmetic & Clinical Research in the Dermatology Department at Mt. Sinai Medical Center in NYC. “Expensive does not always mean better, and you can find an effective moisturizer in your local drugstore.” For example, Cetaphil Restoraderm Skin Restoring Moisturizer is clinically proven to provide long-lasting hydration by helping repair the skin’s natural barrier function. “Look for products containing urea and lactic acid, as well as ceramides or shea butter. Expensive does not always mean better, and you can find an effective moisturizer in your local drugstore.” • Dr. Joshua Zeichner Mt. Sinai Medical Center cosmetic and clinical research director HELP YOUR HANDS (AND FEET) Frequent hand washing and use of antibacterial gels during flu season may prevent a cold but can cause dryness and irritation to skin, so try to moisturize each time after you wash. COOL IT WITH HOT WATER Nothing feels better than a superhot shower on a cold day, but it can actually harm the skin, stripping it of essential oils and leading to skin dryness. Stick to cool or lukewarm showers or baths and soak for only 10 minutes or less to avoid damaging the skin. Also, choose a hydrating body wash, such as Cetaphil Restoraderm Skin Restoring Body Wash, which uses advanced technologies to help restore the skin barrier function and retain moisture. Pat—don’t rub—dry with a soft towel. SEEK PROFESSIONAL ADVICE If your skin isn’t improving, it might be time to see a dermatologist. “A doctor can prescribe prescription anti-inflammatory creams to complement your daily cleansing and moisturizing routine,” says Dr. Zeichner. INVEST IN A HUMIDIFIER Dry heat from heaters in your home can wreak havoc on your skin. Opt for a humidifier to help add moisture to the skin by replacing moisture to the air. DON’T FORGET ABOUT THE SUN Even though it is cold outside, the sun’s rays can still cause sunburn in the winter. Be careful in the snow because UV rays can reflect off the white surface and burn unprotected skin. “Look for a facial moisturizer with an SPF of 30 or higher to protect your face and neck daily,” suggests Dr. Zeichner. OUTPATIENT SERVICES 344 East Fourth St., Jamestown, 661-1590 186 Lake Shore Drive West, Dunkirk, 366-6858 PERSONALIZED RECOVERY ORIENTED SERVICES(PROS) 712 West Eighth St., Jamestown, 661-1510 51 East Third Street, Dunkirk, 366-7660 PAGE 65 SERVICE DIRECTORY & INDEX OF ADVERTISERS ADULT HOMES/SENIOR LIVING/ASSISTED LIVING EAR, NOSE & THROAT Absolut Care.........................................................................30 (716) 326-4646 Westfield Memorial Hospital ....................................................9 189 East Main Street, Westfield, NY (716) 326-4921 447 Lakeshore Drive West, Dunkirk, NY HEALTH COVERAGE 26 Cass St., Westfield, NY (716) 366-6710 452 Broad St., Salamanca, NY...................................................54 (716) 945-1800 Frewsburg Rest Home.............................................................59 106 W. Main St, Frewsburg, NY (716) 569-3095 Orchard Grove Residences.....................................................47 2000 Southwestern Dr., W.E., Jamestown, NY (716) 487-6874 Rouse House..........................................................................20 615 Rouse Ave., Youngsville, PA (814) 563-1650 Tanglewood Group................................................................13 560 Fairmount Ave., W.E., Jamestown, NY (716) 483-2678 • (716) 488-9434 BEHAVIORAL HEALTH SERVICES Beacon Light Behavioral Health Systems..................................11 1(800) 345-1780 Fidelis Care® .........................................................................72 1888 FIDELIS - (1-888-343-3540) HEARING AID SERVICES The Resource Center .........................................................48,65 890 East 2nd St. Jamestown, NY (716) 661-1447 186 West Lake Shore Drive, Dunkirk, NY (716) 366-6125 314 Central Ave., Dunkirk, NY (716) 661-1661 896 E. 2nd St, Jamestown, NY (716) 661-1431 RW Petruso Hearing & Audiology ..........................................53 60 Hatch Run Road, Warren, PA 1-800-475-9192 - 1-814-723-4401 Valu Hearing ........................................................................22 641 Foote Ave., Jamestown, NY (716) 484-7777 CANCER CARE Behavioral Health Services.....................................................11 Beacon Light Behavioral Health Systems 1(800) 345-1780 Regional Cancer Center..........................................................69 2500 West 12th Street, Erie, PA (814) 838-9000 WCA Healthcare Systems .........................................1,2,5,16,45 207 Foote Ave. Jamestown, NY (716) 487-0141 CARDIOLOGY Heart Institute at UPMC Hamot...............................................19 201 State St., Erie, PA (814) 877-6000 DENTAL CARE The Resource Center .........................................................48,65 890 East 2nd St. Jamestown, NY (716) 661-1447 186 West Lake Shore Drive, Dunkirk, NY (716) 366-6125 314 Central Ave., Dunkirk, NY (716) 661-1661 896 E. 2nd St, Jamestown, NY (716) 661-1431 PAGE 66 HOME HEALTH CARE PRODUCTS Buffalo Wheel Chair ..............................................................21 318 E. Fairmount Ave., Lakewood, NY (716) 488-4200 Doyle Medical Monitoring .....................................................39 610 West Third St., Jamestown, NY (716) 661-8941 Meeker Marshall Shoe Fly .....................................................61 7520 Peach Street, Erie, PA (814) 868-2918 HOME HEALTH CARE SERVICES CareGivers ...........................................................................35 111 West Second Street, Jamestown, NY (716) 484-9113 Chautauqua Adult Day Care Centers, Inc................................43 663 Lakeview Ave., Jamestown, NY (716) 664-9759 358 E. 5th St., Jamestown, NY (716) 665-4899 NY Connects .........................................................................34 Dunkirk, NY (716) 363-4582 Jamestown, NY (716) 661-7582 Mayville, NY (716) 753-4582 New Vision Services, Inc........................................................ 10 200 Dunham Ave., Jamestown, NY (716) 664-3118 SERVICE DIRECTORY & INDEX OF ADVERTISERS HOMEOPATHIC REMEDIES Westfield Family Physicians ....................................................57 Lakewood Apothecary ..........................................................49 138 East Main Street, Westfield, NY (716) 326-4890 • (877)326-4567 130 Chautauqua Ave., Lakewood, NY (716) 763-0016 MRI HOSPITALS Warren General Hospital .......................................................71 Two Crescent Park West, Warren, PA (814) 723-3300 WCA Healthcare Systems .........................................1,2,5,16,45 207 Foote Ave., Jamestown, NY (716) 487-0141 Westfield Memorial Hospital ....................................................9 189 East Main St., Westfield, NY (716) 326-4921 MEDICAL SERVICES Associated Clinical Laboratories .............................................29 505 Foote Ave., Jamestown, NY (716) 484-7147 Chautauqua Integrated Delivery System ...................................4 Jamestown Office (716) 664-8445 Jamestown Open MRI ...........................................................32 Riverwalk Center, 15 S. Main St., Jamestown, NY (716) 665-1198 or 866-522-3980 PHARMACY Lakewood Apothecary ..........................................................49 130 Chautauqua Ave., Lakewood, NY (716) 763-0016 Patient’s Pharmacy ................................................................17 320 N. Main St., Jamestown, NY (716) 720-5809 OBSTETRICS WCA Healthcare Systems.....................................1,2,5,16,45 207 Foote Ave., Jamestown, NY (716) 487-0141 L a n e Wo m e n ’ s H e a l t h G r o u p . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 4 400 Foote Ave., Jamestown, NY (716) 484-9194 Great Lakes Medical Research ...............................................57 138 East Main Street, Westfield, NY OCCUPATIONAL THERAPY (716) 326-4890 • (877)326-4567 HealthSouth ..........................................................................63 143 E. 2nd St., Erie, PA Chautauqua Physical & Occupational Therapy........................19 15 South Main Street, Suite 220, Jamestown, NY (716) 488-2322 (814) 878-1288 Heart Institute as UPMC Hamot ..............................................19 201 State St., Erie, PA (814) 877-6000 Hospice ................................................................................44 Chautauqua County, NY (716) 338-0033 Jamestown Area Medical Association (JAMA) ........................60 15 South Main St., Jamestown, NY 158 E. Main St., Westfield, NY (716) 326-3067 The Resource Center .........................................................48,65 890 East 2nd St. Jamestown, NY (716) 661-1447 186 West Lake Shore Drive, Dunkirk, NY (716) 366-6125 314 Central Ave., Dunkirk, NY (716) 661-1661 896 E. 2nd St, Jamestown, NY (716) 661-1431 The Resource Center .........................................................48,65 890 East 2nd St. Jamestown, NY (716) 661-1447 186 West Lake Shore Drive, Dunkirk, NY (716) 366-6125 314 Central Ave., Dunkirk, NY (716) 661-1661 896 E. 2nd St, Jamestown, NY (716) 661-1431 OPTOMETRISTS Seneca Eye Surgeons ............................................................55 27 Porter Ave., Jamestown, NY (716) 483-2020 103 West St. Clair Street, Warren, PA (814) 726-2020 2 Main Street, Bradford, PA (814) 362-7477 WCA Healthcare Systems .........................................1,2,5,16,45 (716) 487-0141 PAGE 67 SERVICE DIRECTORY & INDEX OF ADVERTISERS OUTPATIENT SERVICES 314 Central Ave., Dunkirk, NY Westfield Memorial .................................................................9 189 East Main Street, Westfield, NY (716) 661-1661 896 E. 2nd St, Jamestown, NY (716) 326-4921 PAIN MANAGEMENT (716) 661-1431 Westfield Memorial .................................................................9 189 East Main Street, Westfield, NY (716) 326-4921 Chautauqua Pain Institute ......................................................64 759 Foote Ave., Jamestown, NY (716) 487-0911 Lakeshore Orthopedic Group, Inc. .........................................24 Dunkirk Office (716) 366-7150 Irving Office (716) 934-3493 Westfield Clinic (716) 366-7150 PODIATRISTS The Resource Center .........................................................48,65 890 East 2nd St. Jamestown, NY (716) 661-1447 186 West Lake Shore Drive, Dunkirk, NY (716) 366-6125 314 Central Ave., Dunkirk, NY (716) 661-1661 896 E. 2nd St, Jamestown, NY (716) 661-1431 SPEECH THERAPY The Resource Center .........................................................48,65 890 East 2nd St. Jamestown, NY (716) 661-1447 186 West Lake Shore Drive, Dunkirk, NY (716) 366-6125 314 Central Ave., Dunkirk, NY (716) 661-1661 896 E. 2nd St, Jamestown, NY (716) 661-1431 Youngerman Center ...............................................................15 at SUNY Fredonia, Fredonia, NY (716) 673-3203 TRANSPORTATION Alstar EMS ...........................................................................18 Jamestown • (716) 484-2121 Dunkirk • (716) 366-8177 RADIOLOGISTS Jamestown Radiologists, P.C. ................................................32 333 E. 5th St., Jamestown, NY (716) 664-9731 Riverwalk Center, 15 S. Main St., Jamestown, NY 207 Foote Ave., Jamestown, NY 31 Sherman St., Jamestown, NY REHABILITATION SERVICES Absolut Care ........................................................................30 26 Cass St., Westfield, NY (716) 326-4646 447 Lakeshore Drive West, Dunkirk, NY (716) 366-6710 451 Broad St., Salamanca, NY...................................................54 (716) 945-1800 Chautauqua Physical & Occupational Therapy, PC ..................19 Riverwalk Center, 15 S. Main St., Suite 220, Jamestown, NY (716) 488-2322 H ealthSouth ...................................................................63 143 E 2nd St., Erie, PA (814) 878-1200 The Resource Center.....................................................48,50,65 890 East 2nd St. Jamestown, NY (716) 661-1447 186 West Lake Shore Drive, Dunkirk, NY (716) 366-6125 PAGE 68 URGENT CARE Five Star Urgent Care .......................................................36,37 Riverwalk Center, 15 South Main Street, Jamestown, NY (716) 489-3144 UROLOGY WNY Urology Associates, LLC ...............................................70 117 Foote Ave., #100, Jamestown, NY (716) 338-9200 VOCATIONAL REHABILITATION SERVICES The Resource Center .........................................................48,65 890 East 2nd St. Jamestown, NY (716) 661-1447 186 West Lake Shore Drive, Dunkirk, NY (716) 366-6125 314 Central Ave., Dunkirk, NY (716) 661-1661 896 E. 2nd St, Jamestown, NY (716) 661-1431