From the HEART
Transcription
From the HEART
From the HEART 2 THE QUOTE MAKING AN IMPRESSION How many words does a message need to make a lasting impression? A radio broadcast? A TV item? A news story in a paper? And how much text do we require in an annual report for some snippets of our DNA, De Persgroep, to make an impression on you? Below are a series of quotes from a few of our people who create and ‘colour’ our media day in and day out. Willem Schouten, Deputy Editor, Het Parool. ‘Deputy Editor at Het Parool? For me that means getting up at daybreak, breathing in everything that’s new and making the news on this fresh day in the city and then working with a closely-knit team to give it such a pressing slant that by the end of the morning there’s a compelling news magazine that’s a credit to the illustrious Free, Unafraid Parool. And it means doing that day in and day out.’ Stephan Keygnaert, Head of Football at Het Laatste Nieuws. ‘Every day, for 14 years in a row now, enjoying going to work is a privilege for which I would like to pat De Persgroep companiably on the back.’ THE QUOTE 3 Bert Wagendorp Marian Kin is Editorial Director at Vacature, the De Persgroep jobs website. ‘When you take your rst drink of Trappist Westvleteren 12 on a mild September Saturday afternoon in Zingem, at the bar of Café Sportpaleis. When your muscles still shake from the rough ride over the cobblestones and the roof of your mouth explodes from amazement. When colleague journalists around you sing the praises of the bicycle in the language of Arthur “El Toro” Decabooter and that of Gerrie Knetemann: now that’s happiness.’ ‘2011 was an important turning point for Vacature. We believed it was time to start a #blanksheet, and to write a new chapter in the story of the career magazine that we had started six years previously. The launch was planned for the spring of 2012. The prospect of innovation immediately created a new dynamic amongst our editorial team, giving us extra energy and inspiration.’ has been a sports journalist at de Volkskrant since 1988. He is co-founder of the literary cycling magazine De Muur and has written various books about cycle racing. Laurens Verhagen Julie Colpaert ‘For as long as I’ve been working in Internet journalism (since sometime back in the last millennium) we’ve been calling out to each other: “If you listen to all of this then that Internet thing will become massive one day.” That’s what I keep doing. The fascinating and wonderful years to come in which the big question for De Persgroep is how the Internet and newspaper will relate to each other and to what extent they will grow towards one another.’ ‘Bring the news to people, quickly, clearly and accurately. That’s what I do. Every day is different, and… I LOVE IT.’ has been working in online journalism since the end of the 1990s, where he’s made his mark. Since the spring of 2012 he has been the new Editor of vk.nl, trouw.nl, parool. nl and DeMorgen.be. started her career as a journalist with Q-music and has now been working as a news correspondent/reporter for vtm for a good while already. Beatrijs Ritsema is a Dutch social psychologist and writer. As a columnist she has been publishing presentday etiquette in Trouw since 2002. ‘By profession I’m a columnist. The work is always the same yet each day it’s different. Just as with Love, it’s all about loyalty.’ 4 THE IMAGE Hans Aarsman, photographer, writer and columnist for de Volkskrant, talks about his job as an expert in photo analysis. ‘SOMETHING HAS TO STRIKE ME IN THE FIRST INSTANCE. SOMETHING THAT GOES AGAINST MY EXPECTATIONS. THAT’S HOW IT STARTS.’ I also observe things in the street, but that’s different. With a photo there’s a frame around reality, so that everything seems to be connected. That’s the great suggestive power of photography. It suggests that things belong together. Of course, a photographer is also an author, in a certain sense, but I don’t take any notice of that. I just look at what I see. It makes me happy when I manage to see things differently. Just by looking I nd a line, a pattern. It just happens. You need to put off that moment as long as possible. If the facts form a certain pattern, you no longer see what else is there. I draw on the same material as the reader, I just pore over it for longer, and have more experience as a former press photographer. People often tweet that they don’t agree with what I say. Sometimes there are some very good observations there. want to try to nd a form for what I don’t know. I write as I discover. If I sit and think about it, I get stuck. I want to incorporate the things I don’t know in my formulations. Don’t pretend. It starts with naming things. You can thus blur things that should remain sharp.’ I Murder of local councillor Reynaldo Dagsa, Caloocan, the Philippines, New Year’s Eve 2010/2011 Photo AFP/handout/Dagsa family THERE was no getting away from it. With all those cameras in the world, it had to happen sometime that someone pressed the shutter at the very moment he was killed. It’s New Year’s Eve. The Dagsa family is in the alley behind their house letting off reworks. It’s dark in the alley, the lights in the garages on the other side of the street are on, but do not give enough light. Father Reynaldo has also turned his car headlights on. Now he can see the touchpaper of the rework he is about to light. Just a minute, let’s just take a photo - he gives the box of matches to his daughter and points the camera. Besides being a photographer and councillor, Reynaldo Dagsa is also a crime-ghter. In this capacity, six months ago, he had come into THE IMAGE conict with the man popping up from behind his car, just as he is about to take a picture of his family. He won’t have recognised Arlen Buenaor. The backlight from the garages, the backlight from the car headlights and the viewnder through which he is looking obscure his view. Buenaor aims his gun. The same moment as Dagsa presses the shutter of his camera, the gun res. Is it the ash reected in the muzzle of the gun or is it the explosion of the bullet that we see? In a reex action, Dagsa’s daughter and wife shut their eyes against the bang. The killer’s face is lit up in the ash. The shutter of Dagsa’s camera stays open for a fraction of a second when he collapses, fatally wounded. What’s left is beams of light, reections of the headlights. 5 Although Reynaldo’s mother, wife and daughter see him collapse immediately after the bang, they don’t think he has been killed at rst. It’s New Year’s Eve, bangs can be heard on all sides. Only when the lm is developed four days later, do they discover the murderer and his accomplice. Both are arrested. 6 THE IMAGE Christophe Floré, curator Knokke Heist Cartoon Festival, on a good cartoon. ‘IF A CARTOON IS TOO WELL DRAWN, I DON’T THINK IT’S A GOOD CARTOON.’ A ‘ cartoon should be smooth, it should look as if it was created in a single movement. Almost childlike or coarse. I know more than anyone how much hard work goes into such a simple-looking drawing. But the skilfulness of the drawing must not overshadow the subject, it must serve the joke. Although the joke mustn’t dominate the cartoon either. There has to be a combination of the two. In my view, only a cartoon with the right balance between joke and drawing is successful.’ ‘Being neutral is rare, and I don’t expect it of a cartoonist either, it’s right for him or her to take an opinion to extremes. But I don’t believe you should be able to tell from a cartoon if its creator is left or right-wing. That kind of cartoons sometimes irritates me. I believe a cartoonist should remain aloof from a subject, pointing out small faults in life. A cartoonist must apply the saying “the hardest thing in life is to be consistent” ruthlessly. THE IMAGE Zak, Staff cartoonist at De Morgen. Also draws for De Tijd, de Volkskrant, de Groene Amsterdammer and Le Point in France. ‘MY MOTIVATION IS NOT REQUIRED HERE; I PREFER TO STICK TO MY DRAWINGS’ A cartoonist must hold up a mirror that says: “If you’re so against exploiting people, what are you doing with that iPhone? Have you fallen for the latest gadget again?” Turning it into a joke makes it less embarrassing that your principles have already own out the window by the time you have your breakfast every day.” ‘I believe the cartoonist ZAK has found the right balance. His drawing doesn’t overshadow the joke and the mirror he holds up is merciless, without losing sight of the joke. Time and time again he succeeds in exposing our embarassing lack of principles. So if I have to choose a favourite, which I don’t like to do, I would have to go for him.’ Cartoons: ZAK 7 8 THE STORY Los Angeles Amsterdam Brussels Sydney Sydney, Brussels, Amsterdam & Los Angeles 979,000 visitors on HLN.be/7sur7.be, the day HLN.be “broke” with the bus crash in Switzerland ‘We are always awake’ Wednesday 14 March 2012, 03:31 hrs HLN.be breaks the news. “28 DEAD INCLUDING 22 CHILDREN IN ACCIDENT INVOLVING BELGIAN SKI BUS” is the headline. While Belgium is still asleep, HLN.be’s editorial teams in Los Angeles and Sydney leap into action. Seeking out extra sources, more information. When Belgium wakes up on 14 March 2012, it gets a full picture of the terrible accident. Nine reports about the disaster before the working day has begun. Thursday 10/11/2011. 01:48 hrs Shock waves in America. Steve Jobs is dead. A nation is in shock. HLN.be’s editorial team in LA immediately moves into a higher gear. The two hundred or more TV channels in the USA, most of them news channels, continuously spew out news. When Belgium and the Netherlands wake up, our websites don’t just report on the death of the Apple frontman, but also his career, his youth and his futile battle against his tragic illness. Every week, from Monday morning to Sunday night. Dramatic shootings in Norway. Holland qualies for the European Championships. Death of cyclist Wouter Weyland. Deadly storm at Pukkelpop festival. Musical frenzy about Pinkpop and Werchter festivals. Nuclear disaster at Fukushima. Dutch Prime Minister Rutte in trouble. Where the news is, our websites are there too. It’s hard work always being rst in line. But the bigger the news, the more visitors, as - certainly in Belgium and perhaps also in the Netherlands? - we have grown to become the reference news site par excellence. It takes energy, but it also gives you energy. Jaap van ’t Riet CHIEF ENGINEER Q-MUSIC NETHERLANDS ‘I was 13 years old when I rst entered a radio studio. In a moment my future became clear. In radio, that’s where I was going to work. I never wanted to become a DJ; I was going to study for a technical qualication. For me it’s all about the sound. If you ever hear my voice on the radio, you know that things have gone seriously wrong.’ THE FACE ‘IN A MOMENT MY FUTURE BECAME CLEAR’ Jaap van ’t Riet THE FACE ‘VTM IS IN MY SOUL AND MY SOUL IS IN VTM.’ Dany Verstraeten THE STORY 11 12 different media picked up the Joepie article within 24 hours A passage from the Joepie interview that suddenly turned Glenn Claes into a celebrity – even before he won The Voice Flanders. Dany Verstraeten vtm PRESENTER ‘Vtm is in my soul and my soul is in @QUESTION: What sort of drugs have you used? @ANSWER:’I’ve used everything, apart from speed or shooting up. People often say: it starts with a joint, but where does it end? In my case with cocaine.’ vtm. It’s only natural as I’ve enjoyed working for the Flemish commercial station from the start. Not many healthy marriages have lasted so long. You can only work happily for the same company for 24 years if there are enough challenges. At vtm there are because there’s always a perfect mix of experienced people and young talent. I provide security and it feels like I’m now part of Flemish families. Every evening at seven o’clock I’m there in their living rooms - that’s not going to change any time soon.’ Whether ‘ Glenn Claes would have won The Voice Flanders without that infamous article in Joepie is unclear. It certainly gave his career a boost. The evening after the article about the singer ger was published, its contents were already discussed in detail on the vtm programme Voor De Show. Why? Glenn decided to tell Joepie about his experiences with drugs rst of all. An honest, onest, intense story about when he was growing up and his drug addiction. ‘In the section for which ch we interviewed Glenn, we always ask questions ns about when they were growing up. What did they hey do when they were 16?’ Editor Christophe Moons ns obviously put the future winner of The Voice at his ease; the talented singer had no problem whatsoever ever talking about his harrowing experiences. Editor-in-chief of Joepie, Sylvia Van Driessche, can an explain this: ‘He wanted to send a message ssage to our readers: drugs mess up your life.’ It wasn’t just Voor De Show that took the article ticle up. The day after the article, almost every very other Flemish medium had taken up Glenn’s enn’s story. In fact nothing else was being talked lked about. THE FACE “I GIVE PEOPLE A VOICE” Annick Grobben THE STORY 13 Relocation in Rotterdam Annick Grobben JOURNALIST HET LAATSTE NIEUWS ‘Don’t be satised too quickly, that’s my motto. I write human stories, looking for the real story behind the news. When I was in Greece looking for victims of the severe austerity measures, I searched from early in the morning until late at night. By following lead after lead I found the ‘truly’ impressive stories. Often heartbreaking and unforgettable. It moves me every time. But I give people a voice and that still makes my profession the best profession in the world.’ Algemeen Dagblad: Marten Meesweg 35, 3068 AV Rotterdam Rotterdams Dagblad: Westblaak 180 (2nd floor), 3012 KN Rotterdam New location: Delftseplein 27-k, 3313 AA Rotterdam (West entrance, 10th, 11th and 12th floors) INTRODUCING Bart van Rossom, facility manager for de Persgroep Publishing since December 2006, is responsible for facility management for the ofce locations of de Persgroep Publishing, de Persgroep Nederland and de Persgroep Digital. RESPONSIBILITIES Day-to-day operational management of locations and project-based activities such as relocations and refurbishment projects. RELOCATING. WHY? ‘I prefer to talk about rehousing rather than relocation. That’s because it doesn’t always involve a new address, it can also mean refurbishing an existing location. The expiration of a lease, growth or contraction of a department, launching new projects or the desire to reorganise a senior editorial team or department can induce the decision to redesign an editorial department.’ TIMING ‘Journalists work a lot and late, also on Sundays. This means that the time available to carry out the relocation is actually very short: often we only have 36 hours.’ PREPARATIONS ‘A housing project starts with the choice of the property and negotiations about leases. This is followed by the operational preparations. We handle everything: up to and including reception in the new location, parking policy and catering.’ CHANGE ‘People don’t like change and most people nd moving house unsettling. It helps if the situation after the move is better than before, and we keep people well-informed during the preparations.’ MOVES IN 2011 ‘In Belgium, due to lack of space, we moved the ofces of de Persgroep Digital to new leased premises. The Finance department was also refurbished and we began a game of musical chairs involving departments including Sales, Operations, Marketing & ICT.’ WHAT ABOUT THE NETHERLANDS? ‘In the Netherlands we worked all year on moving Het Parool into de Persgroep Nederland units in the INIT building in Amsterdam. This involved almost all departments housed in this property. The editorial team of the newspaper Utrechts Nieuwsblad was also moved to a new location, in the centre of the city. The editorial team of de Persgroep Digital was centralised in Rotterdam.’ HOW MANY COLLEAGUES DID YOU MOVE IN 2011? ‘I think it was more or less 1,030!’ PREPARATIONS IN 2011 ‘For most of the year we were busy preparing to move Algemeen Dagblad and Rotterdams Dagblad to a new location in May 2012. This is a highly complex project, but so far everything is going according to plan. We will set up an ofce for de Persgroep Digital in Amsterdam in the spring of 2012. Work on this is going full steam ahead. Preparations have also been made for redevelopment in Kobbegem. The printworks will be demolished in 2012/2013; the whole site will then be redeveloped.’ EVERYONE MOVED ‘After the planned moves in 2012, we will have rehoused virtually all staff of de Persgroep Publishing, de Persgroep Nederland and de Persgroep Digital at least once. Thanks to a fantastic team and great collaboration with colleagues from the ICT Department, we can always look back with satisfaction at the end of every moving project. Together with a satised customer, which is of course the most important thing!’ 14 THE STORY The challenge of printing in the 21st century When printer Thomas Verdonckt completed his training, he started working with the crème de la crème straight away. The KBA Cortina. T he printing press at EPC in Lokeren (Belgium) was the rst waterless offset press with double width and double circumference in Europe. Sharper print quality, brighter colours, highest resolution photos. One third more compact than other presses. Fully automated. And environmentally friendly as the press uses no water so that no chemicals are rinsed away.’ When Thomas starts in the morning, he rst of all checks that the newspaper printed overnight is all right. Then he starts his day. He works with his colleagues in a noiseless operation room at the computer that controls the press. When he goes into the printing hall, he rst has to insert custom-made earplugs to protect him from the noise. The Cortina turns out 40,000 newspapers an hour. When the other three presses are also running, 160,000 copies are printed per hour. A4, magazine format, it doesn’t matter what is being printed. The Cortina can cope with anything. Thomas began in the paper vault. Then he became assistant printer. And now he is training to become a conductor, which means that he will shortly be responsible for the whole printing press. This involves more than just pressing buttons on his computer. ‘He gets his hands dirty if printing goes wrong or the cooling system doesn’t work properly, for instance. And each document needs a different paper set-up. It’s just a computer after all! When it gets stuck, you need to be there.’ Thomas Verdonckt trainee conductor for De Persgroep Gijs Wijnant HEAD OF READERS SERVICE, THE NETHERLANDS ‘When a reader calls or e-mails us, this is probably the rst time that he speaks to “the newspaper”. In that sense this contact is unique. So it must be more than good. There can be no excuses. Even if that contact may be an employee’s hundredth call of the day. Our readers service is totally focused on this: each member of the team has a strong link with the newspapers we represent. We cherish a passion for media, and for the service we want to and must offer. I believe that is the only way to work. Every day is a new day. Give 100 percent.’ THE FACE ‘EACH CUSTOMER CONTACT MUST BE GOOD, THERE CAN BE NO EXCUSES’ Gijs Wijnant THE FACE ‘THE OLD LADY WHO CAN ALSO BE INNOVATIVE, THAT’S HOW I SEE L’ECHO’ Martine Maelschalck Isabel Albers THE PROFESSION 17 Martine Maelschalck EDITOR-IN-CHIEF FOR L’ECHO ‘The old lady who can also be innovative, that’s how I see L’Echo. Last year we celebrated her 130th birthday. I saw once again what a strong brand L’Echo is. I feel responsible for her and want her to remain a strong brand. And she is, even now that she has become APPROACHING EACH DAY WITH PASSION multimedia.’ They have caused mayors to re- Isabel Albers EDITOR-IN-CHIEF FOR DE TIJD sign, interviewed global stars ‘Our articles are now more lifebased, making a conscious link between the economy and everyday life. The time when a nancial newspaper was just for bankers is long gone. Every day since my arrival in September, I’ve put my stamp on our newspaper and our and survived war zones. They have made viewers and listeners laugh, or wipe away a tear. What do our 2,847 staff share? A passion to always do their best for their hundreds of thousands, sometimes mil- website.’ lions of readers, listeners, Recently, the two newspapers have viewers and surfers. Some of been issued in Berliner format. The our media makers give you a world famous designer Mark Porter supervised the redesign. glimpse behind the scenes. ediamakepeoplemakemediamakepeoplemakemediamakepeoplemakem 18 THE PROFESSION ‘I’VE BEEN WITH HET LAATSTE NIEUWS AS LONG AS I’VE BEEN WITH MY WIFE’ ‘BEING EDITOR-IN-CHIEF IS DEFINITELY NOT AN EASY JOB, BUT A REALLY GREAT ONE’ WIM VERHOEVEN ACTING EDITOR-IN-CHIEF OF HET LAATSTE NIEUWS ‘Since mid-November 2011, I’ve been acting editor-in-chief of Het Laatste Nieuws. In other words, I do the honours when Paul Daenen isn’t there. After fteen years as editor-in-chief, he will become publisher next year and is now spending more time on Algemeen Dagblad in the Netherlands. As the senior editorial team of Het Laatste Nieuws get their hands dirty, are always responsible for journalists and always busy with the paper, we need someone to step in as acting editor-in-chief. If my work meets with general satisfaction, from the publisher, from the editorial team, from Paul, but also from myself, I will take up the baton from Paul permanently at the beginning of 2013. Het Laatste Nieuws is in my blood, I’ve never worked anywhere else. That’s a great advantage. The senior staff of our paper were all trained by Paul, know each other really well and live and breathe the paper. We know who we want to be, what we stand for and where we are going. The bar is set high. There’s a lot of discussion at high level. We tell each other the good and not so good things. We have to in order to get better. It would take an outsider a long time to learn their way around. Are you asking me if it’s an easy job being editor-in-chief? Denitely not. But it’s a great job. It’s fantastic creating a newspaper for over a million readers each day with such a great team of people. Being able to do that with Paul, who is like a father-gure for me and many editors of Het Laatste Nieuws, makes it extra special for me.’ LUC VAN DER KELEN POLITICAL COMMENTATOR HET LAATSTE NIEUWS ‘Our big project last year was of course the formation of the Belgian government. A project that reached a political climax after 450 days. It turned our whole lives upside down as political journalists. Every day, we were at the paper at 11 a.m., but the work didn’t really start until 7 p.m. And it went on deep into the night. Nothing was ofcial, everything was off the record. Working like that for days on end takes its toll. But it was great, exciting, with something different every day. It wasn’t normal politics. It wasn’t about things like pay policy, but about stabbing people in the back, kicking people when they’re down and tripping people up. We all saw the standards change. As a journalist you had to write about it, but you also played a part. You were drawn into the political conict if you had written in favour of one candidate or against another. For someone who’s been around as long as I have, it was like a rebirth. Every journalist had to prove themselves anew. It was really gripping. It’s the most intensive period we have experienced as a political desk. But I’m glad it’s over. After reporting for 540 days on something that doesn’t happen, you want to report on something that does. Since 6 December 2011, we’re seen as a normal country again. And we journalists have our normal lives back too. We’re now doing portraits of our new ministers, their wives and children. It could all change again in a year - the newspaper stays while governments come and go. So we are constantly reborn. And I love that. And have done for a long time. I’ve been with Het Laatste Nieuws as long as I’ve been with my wife. I’ve been able to realise my boyhood dreams here. I’m really grateful for that. Het Laatste Nieuws is a part of me.’ peoplemakemediamakepeoplemakemediamakepeoplemakemediamakepeoplemakemediamakepeople THE PROFESSION 19 ‘I WANT TO MAKE PEOPLE START EACH DAY WITH A SMILE’ SVEN ORNELIS RADIO PRODUCER AT Q-MUSIC BELGIUM ‘Last year we celebrated Q-music’s tenth birthday. With a spectacular celebration in which we broadcast live music for ten hours. The broadcast came from a very large TV studio so that many listeners could be there. The celebration was also called Thanks to you, because without our listeners Q-music would not have existed for ten years. Together with Kürt Rogiers, my fellow-presenter from the morning show, I presented six of the ten hours. At Q-music, I made the rst commercial radio in Belgium. I’ve been doing the morning show for ten years now and have helped shape it from the start. We’ve been the most listened-to morning show in the country for about seven years now. It’s still hard work every day. You have to prepare well, have a detailed analysis after the show, and not be too easily pleased with the ideas you come up with. The morning show is the best slot for DJs. It’s what drives the day. But it’s also where the battle for listening gures takes place. So you can never rest on your laurels, you have to constantly reinvent yourself and listen to what your competitors are doing. Otherwise a ‘new kid in town’ will suddenly turn up and steal your listeners with his fresh ideas. I want to make people start each day with a smile. That’s why we make positive radio that’s incisive but never cynical. We take the time to inform people properly, so all ministers and top sportspeople who are in the news are invited to our studio. But we also want to entertain people. With great stories. Or big radio stunts. I’ve got loads of ideas. I’ve been making radio since I was ten. I’ve been getting up at 4 a.m. for it for years. And if it’s up to me I’ll carry on doing it for a long time, because I believe radio is the most creative medium.’ emakemediamakepeoplemakemediamakepeoplemakemediamakepeoplemakemediamakepeoplemake em 20 THE PROFESSION TIM VAN AELST DIRECTOR AND PRODUCER FROM PRODUCTION COMPANY SHELTER ‘What I love is giving enjoyment. So laughing at work and laughing on screen is really important for me. At Shelter we think up and make TV programmes such as Benidorm Bastards and Wat Als?. We do this with a very small team of people. Because it’s hard to let go of things like developing ideas. But mainly because I love doing it all myself. We always start with a very simple idea. We try to make a really good programme out of it. That’s our goal and we work towards it with a huge amount of passion and energy. When we’re developing an idea, we wake up with it and go to sleep with it. We work with incredible discipline: we all start work at 9 a.m. Each detail is important. And we carry on improving a programme until it arrives on the screen. If people don’t think it’s funny, that’s OK. Humour is highly subjective. But it must be perfectly executed. We often choose trivial subjects and breathe new life into them. Benidorm Bastards is about the over-50s, an age group in which society is not really interested any more. And with Wat Als? we try to inject new life into the corny sketch show. I never expected them to be such great successes. Benidorm Bastards has now been sold to 33 countries. And we won all the foreign TV awards last year. The greatest of which was of course the Emmy. For me personally, the Golden Rose was the most important. It was so unexpected. I sat there thinking: we won’t win. Then we won in the comedy category and overall. This year, Wat Als? was nominated for a Golden Rose. For me that conrms that our success was no uke.’ ‘WHEN WE’RE DEVELOPING AN IDEA, WE WAKE UP WITH IT AND GO TO SLEEP WITH IT’ peoplemakemediamakepeoplemakemediamakepeoplemakemediamakepeoplemakemediamakepeople THE PROFESSION 21 ANNIEK VAN DEN BRAND MERIJN HENFLING EDITOR-IN-CHIEF OF PS VAN DE WEEK, WEEKLY MAGAZINE OF HET PAROOL ‘In February 2011 I joined the lively PS van de Week. I enjoy my job every day. What more could I want? I get to create a magazine about Amsterdam every week. One of the most popular sections of Het Parool. PS van de Week is about Amsterdammers who give the city its colour. Famous and non-famous people, from professors to checkout girls. We try to get as close as possible to the heartbeat of the city. We aren’t a news magazine, but our stories are denitely topical. With an enthusiastic team of people, we do stories about undercurrents and developments in the city. About social themes and topical issues. Always with a positive feeling. On Saturday mornings I don’t want to tip a load of misery on the doormat. We embrace the city while retaining a critical stance. No shortage of ideas. They’re owing here all the time. Naturally I want to make the best magazine every week. But you can’t always score ten out of ten. Sometimes it’s frustrating. At the beginning of December I thought we had the ultimate issue. Everything came together. Subjects that I was really interested in personally and which spoke to a wide audience: a good interview with cabaret artist Ronald Goedemondt with hilarious photos. A tragi-comic personal story about a volunteer who cared for a lonely elderly person. And ve portraits of Moroccan children celebrating St Nicholas’ Day, simple stories with photography showing how integration works: these children all lived together in interiors that were a cross between Marrakech and Ikea. The mix of subjects in that issue perfectly reected the range of PS van de Week. With the limited resources at our disposal, I try to create an ultimate issue like this every week.’ ‘NO SHORTAGE OF IDEAS. THEY’RE FLOWING HERE ALL THE TIME’ EDITOR AND COLUMNIST FOR TIJD, NEW WEEKLY MAGAZINE WITH TROUW ‘Launching a new magazine is fantastic. Not jumping on a bandwagon but blazing your own trail. Tijd is about life and experiences, with the underlying concept that life is a gift to be treasured. It doesn’t tell you how to live your life, but how life presents itself, with all the joy and pain that involves. We do this with journalistic articles, contributions from well-known writers and strong photography. Professionalism, an open mind, humour, a healthy dose of common sense and friendliness are the pillars of the editorial policy. The people who work on Tijd understand what the magazine stands for, but each tackle subjects from a different angle. Because we all have different backgrounds: one is a man and one a woman, one has children and the other doesn’t. Diversity makes it great. To create a fascinating magazine you need to keep your ears and eyes open at all times. And keep on asking yourself: what moves people, what are they talking about and can I make a story out of it? I do the same for my weekly column on family matters. But here too I ask myself those questions. They seem to be very personal pieces, but the letters and emails from readers show that I often put into words things that concern them. Creating Tijd is exciting and varied. Every morning I whistle as I cycle to work and come back with a head full of stories, ideas and plans. And when all the pieces fall into place at the end of the week, I’m a very happy person. I think it’s fantastic that De Persgroep has condence in the future and shows this by investing in great magazines. We haven’t experienced so much commitment and optimism in years.’ ‘WHEN ALL THE PIECES FALL INTO PLACE, I’M A VERY HAPPY PERSON’ emakemediamakepeoplemakemediamakepeoplemakemediamakepeoplemakemediamakepeoplemake em 22 THE PROFESSION ‘WHEN YOU’RE BUSY WITH A NEWSPAPER DAY AND NIGHT, IT BECOMES LIKE A CHILD’ FRANK VAN ZIJL EDITOR OF DE VOLKSKRANT, CURRENTLY CHIEF SUBEDITOR AT DE MORGEN FOR TWO YEARS ‘After 28 years at de Volkskrant it’s nice to get a breath of fresh air. It all started with a phone call from Jaak Smeets, executive editor of De Persgroep. They needed someone with a lot of experience who could take the editorial team and the paper a step further. Would I like to come to Brussels for a few years? I doubted it was the best solution: a Dutch person at a Belgian title. After all, as chief sub-editor, you have to know not just the paper, but the country inside out. And to be honest, Flemish is a totally different language. But my bosses at De Persgroep didn’t see any problem. And that’s how I came to be in Brussels in the autumn of 2011. De Morgen’s editorial team seemed somewhat disorganised at the time. Work- ing closely with the editor-in-chief, I soon took the necessary action. Making a newspaper involves a whole series of consultation phases and deadlines. We now work tightly to them. The paper now has a new look that has attracted a lot of praise. I coach and train the sub-editors and give news courses just as I did at de Volkskrant. And so we are gradually making progress. What are the greatest differences between the Belgians and the Dutch? Jaak Smeets once said that they can make newspapers in Belgium, while the best writing talents are in the Netherlands. I know what he means. I’m in awe of the knowhow and skills they have here. The most important thing for me is that I feel at home here. I now feel like an honorary Belgian. And I feel I belong more to De Morgen than de Volkskrant. I miss my colleagues in Amsterdam, but when you’re busy with a new paper day and night, it becomes like a child.’ peoplemakemediamakepeoplemakemediamakepeoplemakemediamakepeoplemakemediamakepeople THE PROFESSION 23 ‘AS A SMALL BOY, I WAS ALREADY MAKING MY OWN NEWSPAPERS’ BAS SOETENHORST INVESTIGATIVE JOURNALIST FOR HET PAROOL AND AUTHOR OF HET WONDER VAN DE NOORD/ZUIDLIJN (THE MIRACLE OF THE NORTH-SOUTH LINE) ‘As a young boy I read Voetbal International (Dutch soccer magazine). Many footballers had turned their hobby into their career. I didn’t manage to do that with football. Then I tried with my newspaper hobby. My father was a journalist and we took six newspapers at home. I read them all. The sport of course. I cut out all of the articles about the same matches and used them to make my own collage, using photos and captions below. That’s how I made my own newspapers. And that’s what I still do. It’s still great. As a journalist at Het Parool I’ve followed the events surrounding the NorthSouth Line, a controversial metro line under construction from the north to the south of Amsterdam. Following a series of articles in 2008, a publisher knocked on my door asking if I wanted to write a book. I hesitated. The outline of the story was already well-known and I didn’t like the idea of writing a book with nothing new in it. But I wanted to bring things into the open. That’s what gets me started. But when I began writing the book, I realised it was going to be my best yet. Winning the Loep in 2011, for the best work in Dutch and Flemish investigative journalism, and the M.J. Brusse prize, for the best journalistic book, conrmed this. And I would be lying if I said I didn’t care about such prizes. Barbara van Beukering, editor-in-chief of Het Parool, didn’t exactly leap at the idea when I told her about my plans for the book. Understandably, as my energy would be temporarily diverted away from the newspaper into a different project. But now I’m still gaining every day from the expansion of my network, knowledge and experience. At Het Parool, I’m also going to apply myself more to writing background stories. The success of investigative books such as De Prooi (on the ABN Amro takeover), De Vastgoedfraude and my own proves that readers are interested in this. And for a newspaper it’s a good way to stand out.’ emakemediamakepeoplemakemediamakepeoplemakemediamakepeoplemakemediamakepeoplemake em 24 THE PROFESSION MERIJN RENGERS ELLEN VAN GAALEN JOURNALIST FOR AD ROTTERDAMS DAGBLAD ‘I’m still fairly new to the profession. This is only my fourth year. Last year my area was Schiedam. Through my network I got a tip-off from a resident. About the attachment of the mayor’s mortgage. I then wrote a piece about it, following which many more tip-offs came in about abuses by the mayor. Then my colleague Carel van der Velden joined in. He’s much more experienced than me. We talked to lots of residents and ofcials. More and more things came to light. So much that I was quite shocked by it. The shock was actually what drove me to carry on. At rst, our publications mainly focused on personal matters, but later they also reported on the mayor’s political dealings. You expect politicians to take up the baton from you, but they got annoyed at us instead. Finally, an investigation was launched. The results of this corresponded to what we had found. And resulted in the resignation of the mayor. I’m proud of having exposed such great abuse. Isn’t it absurd that someone so corrupt can hold public ofce in the Netherlands? Of course, you don’t just stumble across this type of news. We worked really hard on it for months. You need your sources and your network. But it’s also a combination of circumstances. It was great to work with Carel. It was such a big story. And I was a bit uncertain. Am I doing it right? Am I writing everything down right? Carel was a very good back-up. I’m now the reporter at the city hall in Rotterdam. I’m still naive enough to think that everything is better organised there. But when I get the chance to delve into something, I do.’ ‘WHEN I GET THE CHANCE TO DELVE INTO SOMETHING, I DO’ INVESTIGATIVE JOURNALIST FOR DE VOLKSKRANT ‘The crazy thing is that, after more than nine years at de Volkskrant, it’s still hard to tell if something will take off. Every subject, every story is different. And there’s also an element of chance. But when things do take off, as last year with our revelations about Inholland University of Applied Sciences, they suddenly do so really quickly. It’s crazy when you’re in the midst of it. You don’t often get that kind of rush. Most of the time you just get on with your work. Sit in roadside restaurants, talking to people. Consulting public sources. Then you call someone. In less than half of cases this results in a story. The rst piece about a subject is always the most difcult. Once you have published that, you’re well away. Then it gets really good. And it’s really brilliant if you manage to expose everything. That happened with Inholland. That was partly a uke. But it was also just telling the story really well. And it had a huge impact. We won the Tegel for it - the most prestigious prize for journalism. That says something. But at any given time you know how things stand. I’m happy that I can type away about something else. That’s what is great about the job too. You always start with nothing. You have a pen and a phone. You have to make it happen. Getting to the bottom of things is really hard work. You often work outside ofce hours. Especially if, like me, you want to speak to real people. Nine out of ten times the reality is served up for us by spokespeople and spin-doctors. But that’s not for me. I want to show how the world really ticks.’ ‘YOU HAVE A PEN AND A PHONE. YOU HAVE TO MAKE IT HAPPEN.’ peoplemakemediamakepeoplemakemediamakepeoplemakemediamakepeoplemakemediamakepeople THE PROFESSION BART ALLEMAN DEPUTY EDITOR-IN-CHIEF OF DAG ALLEMAAL ”The editorial team of Dag Allemaal is truly united. There’s a very strong sense of unity in the team. We work hard but laugh a lot too. My role in all this? Well, everything... Leading people, contributing ideas, discussing things with the editor-in-chief, making sure there’s a good mix of articles, and so on. We sometimes organise brainstorming afternoons at our editor-inchief Ilse’s house at weekends. Once again, we laugh a lot but we end up with a whole range of ideas on paper. Our main aim with Dag Allemaal 25 is to entertain Flanders, which sounds much simpler than it is. It annoys me when Dag Allemaal is described as a “gossip mag” or “sensationalist”. Take the wedding photos of Marie-Rose Morel, who was terminally ill at the time, which we published as an exclusive, accompanied by her story. We handled this in a sensitive and very correct way - serene and beautiful. With every respect for her and her loved ones. We received a lot of compliments for this, some from unexpected quarters. And I’m proud of something like that - even after 27 years!” ‘EVEN AFTER 27 YEARS, I’M STILL PROUD ‘ emakemediamakepeoplemakemediamakepeoplemakemediamakepeoplemakemediamakepeoplemake em 26 THE STORY Eefje Oomen JOURNALIST FOR AD ‘I went back to being a reporter last year. Before that I was senior editor of AD. I found management a ICT facts and always that one question How much data has De Persgroep stored? An improbable amount, it turns out. And what is the question posed most frequently to our three helpdesks? (You have most certainly posed it yourself once.) 160 ICT STAFF In 2011, 160 ICT staff worked for De Persgroep, 115 in Belgium and 45 in the Netherlands. External staff joined the teams for major projects. 3,500 COMPUTERS In 2011, staff of De Persgroep used over 3,500 computers, including 800 Macs and 2,700 PCs. Six hundred workstations (computers) are replaced each year. TWINS In Kobbegem there are the ‘Twin Data Centers’, two complete data centers where all data from De Persgroep is stored. If one data center fails, the other immediately becomes fully operational and no data is lost. This is tested twice a year in a so-called ‘fail over’ test. The preparations for this take almost one month. BUNKERS Both data centers are housed in underground bunkers measuring 150 square metres each, situated over 100 metres apart. TOP SCORE All servers and storage units combined consume about €150,000 worth of electricity each year. Both centers comply with the most advanced ecological standards. 300 BILLION PAGES Within De Persgroep as a whole, 612 terabytes of data are stored. This is equal to a 300-billion-page book IT’S NOT WORKING... Overall, in 2011, De Persgroep’s three helpdesks handled: • 14,602 incidents • 13,572 requests MOST MEMORABLE EVENT IN 2011 Water detected in the data center. Following a downpour in Kobbegem, the drains in the street and on site were unable to drain away sufcient water and the water owed into the buildings. BRINGING BACK WITHIN THE COMPANY In the Netherlands, all ICT, from workplace equipment to data servers, was housed with an external party, Getronics. As from April 2011, this is all housed internally within De Persgroep once more. This project took over eighteen months and involved a total investment of €15 million. As a result, ICT costs were reduced by over €14 million per year (2009 gures compared with the forecast for 2012). APPLICATIONS Around 400 different programs run within De Persgroep. WEBSITES De Persgroep maintains 30 websites. These include the websites of the newspapers and magazines, such as www.volkskrant.nl and www.demorgen.be. 12 TERABYTES PER DAY Every day, De Persgroep pumps 12 terabytes onto the internet. Subscribers to the iPad editions of the newspapers guzzle particularly large amounts of data. De Persgroep’s ow of data to the internet peaks at 15 gigabytes a second. nice challenge, for a few years, but deep down I’m a journalist at heart. I have the urge to get out there. Visiting extraordinary people, that’s what I really missed as senior editor. Now that I have the chance again, I’m not just looking for hard news. Background and depth, a special angle, that’s what I’m looking for. Basically, I’m still a newshound: the familiar alarm bell rings when news is in the air. It’s an addiction. And I’ll never be cured of it.’ THE FACE ‘BACKGROUND AND DEPTH, THE UNUSUAL APPROACH, THAT’S WHAT I’M LOOKING FOR’ Eefje Oomen THE FACE ‘THE RISING STAR AWARD. WOW. I DIDN’T SEE THAT ONE COMING.’ Jonas Van Geel THE STORY 29 Kabul Jonas Van Geel ACTOR, COMEDIAN AND MUSICAL STAR. His claims to fame include the comic TV programme Tegen de Sterren Op (vtm). ‘The Rising Star Award. Wow. I didn’t see that one coming. Of course, 2011 was a year in which everything was turned on its head for me. The year I swapped dark, small podiums for sold-out theatres and TV programmes. Suddenly I was a Famous Fleming and the cherry on the cake was when I won this award. Unreal. I’ve worked hard for it, that’s for sure. I’ve just had my rst holiday in a year, I really needed it. I’m already fully booked for this year. But I’m not complaining: in July I’m setting off for a hot country to lm some new TV programmes. The location and ‘I stay because I like it’ Natalie Righton de Volkskrant correspondent in Afghanistan and Pakistan since January 2010. Location: Kabul. DON’T YOU ALWAYS HAVE TO ANSWER THE SAME QUESTIONS AT PARTIES? ‘That’s right. And they’re rarely about the political situation in Afghanistan. It’s always: Is it dangerous working in Afghanistan? As a woman can you go out alone? I don’t mind that. My job is to show exactly what’s going on. If I can do that by talking about myself, that’s OK. As long as the story is told.’ YOUR ARTICLES ARE OFTEN ABOUT PEOPLE IN THE STREET, THE ‘ORDINARY’ AFGHAN. ‘I could write a complex analysis, but then I would reach less people. I recently spoke to a small boy whose school bus had just been hit by a stray missile from the Taleban. He and his brothers had only just survived. A story like that says a lot about the situation here and more people read it.’ WHY DON’T YOU WORK SAFELY AS AN EMBEDDED JOURNALIST? ‘If you want to know what’s going on, you need to get out and about. I feel I have a good insight into the fears and feelings of Afghans. I base this on dozens of conversations. Last week I was on a hill in Kabul where all sorts of people were sitting picnicking. I spoke to each of them individually. A farmer, a translator working for ISAF, a construction worker. When all these people say that things are not going well, it can’t be a coincidence.’ HOW LONG WILL YOU KEEP ON IN THIS SITUATION? ‘I stay because I like it. Journalism is in my soul and it’s a great honour to be able to do this. Now and then I need to recharge my batteries in Holland. Then I almost feel guilty about nding happiness again, unlike my Afghan friends who have no prospects whatsoever.’ setting are still a secret of course. That’s what you get when you’re famous, ha ha, secrets!’ Fragment from the article ‘Gezicht van Taliban in Kunduz’ (The face of the Taleban in Kunduz): Natalie Righton, de Volkskrant, 3 October 2011 (…) In the juvenile detention centre in Kunduz we meet Nader Shah (16). According to the police, Nader is a ‘bloodthirsty Taleban ghter’, but when we nd him he looks like a nervous teenager. He giggles when he answers our questions. Nader was arrested this spring because he was going to blow himself up in Kunduz city. The aim was to kill as many ‘foreigners’ as possible. He was recruited when he was 11. Why did Nader join the Taleban? ‘I was a child when my uncle took me from Kunduz to a Koran school in Pakistan. Taleban came there to talk about jihad. My teacher preached every day about suicide bombings, paradise and the virgins waiting for us there.’ He says his parents knew nothing about that. Nader was ‘chosen’, the only boy in the Koran school who was ready for an attack, his teacher told him one evening. Nader nodded. The next day he was taken back to Kunduz by two men and was shown a bomb belt in a mosque. When he pressed the ‘button’, he would go to paradise, they told him. Nader was delighted. Now he often dreamed about paradise. All he had to do was wait for the right time, his guides told him. They wanted him to blow up foreigners: that took a lot of time to prepare. In the month when he was waiting, Nader woke up each morning with the idea that he would blow himself up. (...) 30 THE STORY Hugo Camps is a Belgian journalist, columnist and writer. He is published in both Belgium and the Netherlands and has written several books about football and cycling in particular. Every day, his column appears on the front page of De Morgen. This was also the case on Thursday 15 March 2012, the day after the bus crash in Switzerland. A DELICATE MATTER ‘ I’ve been writing a column on the front page of De Morgen for over ten years - every day for the last two years. I talk about the news, alternating with subjects such as the arts and philosophical observations. On 14 March, the day on which we heard about the fatal bus crash in Switzerland, there was only one possible subject. I heard about it in the morning on the radio. There was no other news that day, not for me anyway. Nothing mattered any more. Cycling, politics, everything became unimportant. The whole country was hurt by the accident. Writing was more difcult than ever that day, and rightly so. There was so much human suffering, so much uncertainty, parents who didn’t know if their child was alive or dead. It made my work a delicate matter and I spent a long time looking for the right angle. The editor-in-chief suggested we print the text on an empty page and I was grateful for that. The plain layout was in keeping with the situation. After all there are no words for such great sorrow. I still wrote the column, and some after that, because I have the illusion that a few words can heal, can bind people together. There was a lot of reaction. None of it was negative. The cynicism of journalism means that you have to go back to reporting on the world a few days later. You can’t keep writing about it all week - it doesn’t help. I wrote another column on the day of the funeral. Then I thought it was enough.’ On 13 March 2012 a Belgian bus carrying children from Lommel and Heverlee crashed in a tunnel on a motorway in Switzerland. 28 people died, including 22 children. Death and happiness don’t go together Tragedy They had fun in the snow and skiing. Laughing and rolling around in the sunshine, free and carefree, just like children of 12 are. The class feeling was heightened further. Happy children on their way home. Death cannot be associated with happiness. In the Swiss tragedy we instantly became a unified country once more. Everyone united with the victims and the bereaved, with the traumatised injured and the dead. As Ingrid Lieten said: ‘There are no ministers and no members of parliament any more, we are all just fathers and mothers, brothers and sisters. To paraphrase Jacques Brel: ‘I can’t watch a child die.’ I heard just how very difficult it was for emergency workers in the deathly chaos. One said: ‘There was complete silence in the bus, the children were not even crying anymore.’ We don’t often give it a thought, but doctors and emergency workers also break down with these kinds of horrors. The parent’s pain is endlessly unbearable. The mere gnawing and later terrible uncertainty about the fate of their child. The burning helplessness of not knowing. There are, indeed, no words for that. On this black Wednesday there was nothing more important than this. Dreams and ambitions hidden away in 22 small coffins. You’d prefer not to exist for a moment. Not knowing anymore, not talking anymore. Hugo Camps 32 IDEAS FACTORY READY FOR THE PRESENTATION?! Every day the various media of De Persgroep reach 9.2 million people in Belgium and the Netherlands. Informing, inspiring and entertaining all of those readers, viewers and surfers is not just a ‘profession’, it’s also our live, our passion. Every day we strive to achieve the best, whilst at the same time knowing that perfection does not exist in our profession. In the following playful series of photographs we portray the daily search for the ‘best’ idea with a wink. The winner can present his or her idea to the Board. So, if you thought the Ideas Factory was just ctional then think again… With its high-prole scoops and interviews, Dag Allemaal reaches 1,702,000 readers every week. This makes Dag Allemaal the leader in the Flemish magazine market and the most read magazine in Belgium. IDEAS FACTORY 33 With a paid circulation On 5 November 2011 of 246,607 copies Vitaya celebrated its rst De Volkskrant is anniversary under the the market leader VMMa umbrella. Since the of the Dutch quality acquisition this lifestyle newspapers. Each day station has achieved steady 812,000 people read growth. Thanks to a fresh De Volkskrant. 55% are look & feel and a new highly educated, 13% website the market share has are student. increased from 4.7% in 2010 to 5.9% in 2011. 34 IDEAS FACTORY The DNA of Vitaya was strengthened in 2011 with new Flemish productions. Cooking and lifestyle formed the most important pillars within the lifestyle spectrum of the station. From February 2011 the viewers were pampered with a hearty portion of new home and interior programmes. IDEAS FACTORY Goed Gevoel is the most read and most sold monthly magazine in Flanders; produced by women for women. Each month the magazine reaches 518,000 readers and focuses on the active woman aged between 35 and 45 who, in addition to the family, also wants time and attention spent on her life, her health and on herself. 35 36 IDEAS FACTORY NINA, the showpiece ‘Are we not all a bit of of the weekend paper slave to the music? The Het Laatste Nieuws, smile’s included for free!’ celebrated its fth anniversary in May 2011. The NINA readers, aged between 30 and 35, are surprised every week with strong cover stories and unique reports. IDEAS FACTORY JOE fm was three years old on 1 April 2012. The second radio station of the Vlaamse Media Maatschappij gave away its birthday party to listener Bjorn De Vuyst. His surprise party was attended by a lot of other listeners and received a lot of coverage in other media. Volkskrant magazine appears every Saturday in De Volkskrant and on average reaches 848,000 readers per edition. In 2012 De Volkskrant will be unwrapping a revamped glossy magazine. 37 38 IDEAS FACTORY The showbiz magazine TV Familie also turned out to be a dynamic magazine in 2011 with high-prole campaigns and candid life stories. And with a bit of luck, you also found the pumps of your dreams. IDEAS FACTORY No less than 438,000 people use VKbanen.nl in their search for a new job. 59,1% of the visitors of this interactive career platform are between 25 and 45 years old. The Algemeen Dagblad is market leader in the Randstad with a paid subscription of 405,973. 75% Of its readers live in this economic heart of the Netherlands. 39 40 IDEAS FACTORY