Fall 2012 - Community Support Connections

Community Support Connections
Meals on Wheels and More
Super Hero Edition!
Fall 2012
Meanwhile at community dining...
Wonder women!
It is never too late to make a best
friend. In fact, at the age of 70, you can
make several at once.
A few months ago Pauline MacIntosh
was referred to CSC by her doctor.
One of the agency’s care coordinators
suggested she try Community
Dining, where seniors and adults with
disabilities come together for a healthy
meal. MacIntosh agreed, thinking
she was just going to have lunch, but
ended up leaving with six new friends.
“I sat at this table because everyone
was laughing.” MacIntosh explained,
now laughing herself.
For these women the program offers
more than a meal and an activity – it’s
Highlights
a social event. More than anything,
they come to Community Dining to see
their friends.
“It’s a highlight in
our lives, and we look
forward to it”
Evelyn Cann, who recently moved
to the area from Toronto, appreciated
the opportunity to meet new friends
and socialize.
“There’s nothing like this in Toronto,”
she said, smiling at her friends around
the table. “I’m so happy to have moved
to Kitchener.”
To Be Continued...
on Page 6!
Wonder Women
Going Above and Beyond
Who’s Who at CSC
Extraordinary Golfers Our Super Powers Sustainable Waterloo
Next Big Event
A Hero Unmasked
Incredible Car Wash
Twitterment Unleashed
Our Supporters
Programs & Services
CSC Page @CSCMOW
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CSC
Fall 2012 Newsletter
Who’s Who at CSC
OUR STAFF
BUSINESS OFFICE
Natalie Kalte
Huma Lodhi
Sue Tisdale
Amber Weitzel
CARE COORDINATION
Claire Bentley
Heidi Bevan
Linda Flemming
Andrea Lebel
Erika Lam
Heather Mason
Angela Romanick
EXECUTIVE DIRECTOR
Dale Howatt
MEALS ON WHEELS,
DINING & FITNESS
Susan Astley
Beth Atwood
Diane Brillant
Donna Bulpitt
Christine Clowes
Hanadi Fourani
Natalie Hoshing
Jeff Schonnop
RECEPTION & INTAKE
Agnes Arthur
Marie Kaal
RESOURCE DEVELOPMENT
Rosalind Horne
Matthew Trushinski
TRANSPORTATION
Glen Baird
Ray Berge
Emilie Brown
Kevin Smith
Henryk Stekler
VOLUNTEER
COORDINATION
Jennifer Ball
Ann Robitaille
Michael Thompson
BOARD OF DIRECTORS
President:
Stephanie Ellens-Clark
VP: Veronica Strauss
Treasurer: Joanne King
Past President:
Monica Himmelman
Directors:
Lucie Allard
Ryan Bayne
Karen Bateman
John Hall
Vicki MacDonald
Dawn Phillips-Brown
Mary Wright
GOING
ABOVE AND
BEYOND!
S
ince
staff
from
More
Than Engineering started
volunteering with Meals on
Wheels last fall, they have grown
increasingly enthusiastic about the
Adopt-a-Route program. They are
now challenging other engineering
firms to follow suit and adopt a route.
MTE has seen great team-building
benefits from the Adopt-a-Route
program. They believe that other
local companies can get the same
positive results for their employees,
while making a contribution to the
community.
Laurie Vandenhoff, a marketing
manager at MTE, learned Adopt-aRoute is not only an easy way to
give back, but also to get to know
her coworkers better.
“We all share this common thing
now,” Vandenhoff said.
A sense of team spirit has spread
throughout MTE, leading them to
go above and beyond the regular
expectations of Adopt-a-Route
volunteers.
They have quickly
realized that Meals on Wheels
involves more than delivering a hot
meal.
As Adopt-a-Route participants,
MTE donates the time it takes their
employees to deliver meals once
a week. The group of employees
takes turns volunteering on the
route, turning it into a short and easy
job that makes a large difference in
the lives of CSC clients across the
region.
MTE Corporate
Heroes Challenge
Others to Give Back
“Corporately, we’re supportive
and try to give what we can to local
organizations,” said Dave Hicks, an
MTE designer.
Hicks is one of five MTE
employees currently volunteering
with Meals on Wheels, and three
more are in the process of joining.
Volunteers are crucial for all
of CSC’s programs, and Meals
on Wheels is no exception. Each
week day, volunteers deliver
approximately 350 meals to seniors
and adults with disabilities in
Waterloo Region. There are other
local companies who are a part of
the Meals on Wheels team with
MTE, including Sun Life Financial
– Waterloo Wellington Financial
Centre and Royal LePage Scharf
Realty.
M TE Volunteers
CSC: Enabling people to live at home with independence and dignity!
Super Hero Edition
M ay 8th, 2012
CSC
3
The League of
Extraordinary
Golfers
he Drive to Deliver Golf
T
Tournament had another record
breaking year in 2012, raising more
than $46,000 thanks to a committee
including Lawrence Bingeman, Lori
Bordessa, John Emrich, Kevin Mills
and Dave Arjune.
The money raised goes into CSC’s
Meal Subsidy program, which ensures
lower income seniors and adults with
disabilities in Waterloo Region have
access to the nutrition they need.
Dinner Sponsor
BLM Transportation
Lunch Sponsor
Pillers
Cart Sponsor
Roberts Onsite
Hole in One Sponsor
Heffner Scion
Closest to the Pin
Sponsor
Kix 106.7FM, 96.7 Chym
FM, 570 News
Gift Sponsors
SafeGard Medical Canada
Christie Digital
King Crab Oyster Bar and
Grill
King Street Trio
A total of 55 sponsors as well as
silent and live auction donors will allow
CSC to subsidize 20,000 meals in both
the Meals on Wheels and Communtiy
Dining programs.
Platinum Sponsors
Arjune Engineering and
Manufacturing
Melloul Blamey
Construction
Summit Foods Service
Twin Cities Dry Storage
GWS Water Store and
Supply
Jay Fencing
ABA Architects
Silver Sponsors
Menno S. Martin
Conestoga-Rovers and
Associates
Best Western & St. Jacobs
Country Inn
AMJ Campbell
The Mayor’s Souper Sampler
for Meals on Wheels Returns!
Saturday October 20, 2012
www.soupersampler.blogspot.com
Bronze Sponsors
Activa Group
Albrecht Reinforcing Inc.
Ball Construction Inc.
Ball Service Group
Bast Tire and Auto Service
Bunnell Hitchon Insurance
Brokers
Caudle’s Catch & Seafood
City Management &
Appraisals
C.O. Construction
Coldwell Banker Peter
Benninger Realty
Cook Homes Ltd.
Cowan Insurance Group
Custom Leather
Don’s Produce
Erb & Good Funeral Home
Frey Building Contractors
Flanagan Food Service Inc.
Henry Walser Funeral
Home
Josslin Insurance
Ken Snider Electric Ltd.
Koebel Concrete &
Construction
KPMG
Kurtz Trucking
LVM MacNaughton
Hermsen
Britton Clarkson Planning
McCarter Grespan Beynon
Weir LLP
Miller Thompson
MTE Consultants Inc.
Nelco Mechanical
Ontario Seed Company Ltd.
Sandvine Incorporated
Strassburger Windows &
Doors
Swanson Home Hardware
The Walter Fedy
Partnership
Tri City Concrete
Union Gas
Voisin Development
Zehr Group
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CSC
Fall 2012 Newsletter
Our super powers!
Our programs enable our neighbours to remain happy and healthy in their own homes.
CARE COORDINATORS meet with clients to
discuss their needs and develop a plan that will
help them to live independently in their homes.
They coordinate internal services, and provide
additional information and referrals for other
organizations. After starting a program, Care
Coordinators follow up with clients on a regular
basis to be sure their needs are being met. Care
Coordination is free through CSC.
The HOMEMAKING program matches screened,
brokered workers to provide light housekeeping
services for clients unable to keep up with the
tasks. The services offered by workers help
clients with physical chores, such as vacuuming
and cleaning around the home. Workers come
to the home on a consistent basis, and provide
services at an affordable rate.
“The biggest part of care coordination is building
relationships, so that clients know they have
someone to call as their situation changes.”
“I absolutely love what I do, and it goes beyond
cleaning, it is knowing that you are also a visitor
to someone who may not have family or a lot of
people around to help out.”
Heidi Bevan, Care Coordinator
Lynne McCracken, Brokered Homemaker
The CRISIS INTERVENTION PROGRAM is
offered to older adults who may be vulnerable
or at risk. Such risks could include housing
issues, elder abuse, isolation, lack of motivation,
grief and trauma from loss. Crisis intervention
workers provide support in critical situations to
help stabilize the client’s environment and initiate
a long-term plan for the future. Crisis intervention
is a free service from CSC.
The FRIENDLY VISITING program matches
clients with a volunteer who visits them in their
homes on a regular basis. This can lessen
feelings of isolation and loneliness, brought on
by loss or illness. Weekly visits can include fun
and friendly activities, such as chatting, playing
games or going out for coffee. Friendly visiting is
a free service through CSC.
“I often consider Crisis Intervention as doing what
someone’s family would do for them if they were
able to help.”
“The ultimate challenge of friendly visiting
is finding the right fit. If you have that fit, the
volunteers can get as much out of a match as the
seniors themselves.”
Andrea Lebel, Crisis Intervention Worker
Linda Flemming, Clients Services Lead
Super Hero Edition
As of June 2012, CSC became an Observing
Organization of Sustainable Waterloo Region, a
local not-for-profit that helps organizations and
companies take steps to reduce their carbon
emissions and promote greener solutions that
will ensure a better future for everyone.
Revealing a
Hero’s Identity
5
This summer, CSC asked the community
what their dream event would look like. After
numerous idea submissions and a public vote,
CSC is looking for volunteers to help plan the first
annual Tacofest in 2013! If you are interested in
volunteering with us, please contact Matthew at
519-772-8787 ext. 224.
Heroes Needed to save Subsidy!
In 2011-12 CSC saw a drastic rise in demand for
our subsidy program, which ensures lower income
clients have access to the services they need. If you
want to come to the rescue and help protect our
clients, contact Rosalind 519-772-8787 ext. 225.
CSC
+43% +62%
DEMAND FOR
SUBSIDY DOLLARS
CLIENTS IN
NEED OF SUBSIDY
Van-tastic donors unmasked!
T
here is a team of heroes that clients don’t
get to see delivering meals, or leading
gentle exercise classes. CSC’s work is also
supported by hundreds of generous donors.
Regular donations aid the ongoing running of
programs or subsidies from behind the scenes,
but from time to time extra help is needed to
power up agency resources.
When CSC was faced with a failing van
resulting in costly repairs and an unwanted
reliance on taxis, it was the Kitchener and
Waterloo Community Foundation that came
to the rescue.
KWCF connected CSC with
their Community Fund, David Clare and
Susan Ferne Bender Family Fund and the
Motz Family Endowment which allowed the
agency to purchase a replacement van for their
transportation program.
The former Kitchener Seniors Volunteer
Services board, who donated the old van to
CSC, also provided generous funding for the
new vehicle.
CSC has 686 clients who rely on rides to
medical appointments, the grocery store and
adult day programs. In 2011-12, CSC provided
19,803 rides, averaging 1,300 to 1,400 rides per
month.
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CSC
Fall 2012 Newsletter
The Incredible
ims carwash!
C
SC was fortunate to be
selected as the charity of
choice for IMS’s first annual
Charity Car Wash on June 22nd.
With the support of staff, volunteers,
and the community, they raised over
$1,400 in just three hours. Thank you
Intelligent Mechatronic Systems for
your support!
Twitterment Unleashed!
C
sc was selected by Twitterment
as the beneficiary for their
unique golf tournament on July
23rd. The Twitterment is Cambridge’s
first social media golf tournament,
with extra challenges for golfers at
every hole. Participants also had
the chance to tee off using CSC’s
homemade senior’s suit, which
restricts mobility, impairs vision, and
helps the wearer to feel what it is like
to be a senior.
WONDER WOMEN
Twitterment
Photography by
John Wills
Photography,
Cambridge
continued
The table is often alive with stories, laughter, and
compassion. They’ve come to know each other
well, which is easily seen in the jokes and teasing
they exchange.
The entire group agrees that Community Dining
has impacted their daily lives as well.
“We do learn something from one another. I just
got into this within the past year. I learned things
that the city does for seniors that I didn’t know
about,” said June Ward.
Over time, the group has exchanged information
about services and opportunities that the local
municipalities provide, such as free bus passes and
CSC is
Generously
Funded by:
Foundation
discount cards for taxis. They’ve also bonded over
personal issues.
“We’re all very compassionate people, we
understand health concerns of our peers in the
group,” said Ward.
Above all, the group enjoys their time together at
Community Dining.
“It’s a highlight in our lives, and we look forward
to it,” explained Barbara Martin.
The group has also met outside of Community
Dining, taking the initiative to organize a potluck on
their own. These wonder women have taken it upon
themselves to assemble their own super squad!
Super Hero Edition
CSC
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Yes, I want to help! Enclosed is my donation*
I would like to make this a monthly donation
on my credit card (number below)
from my bank account (void cheque attached)
Please send me information about volunteering
Name: _______________________________________________________________________
Address: ________________________________________ City: _________________________
Postal Code: _______________ Phone: _________________ Donation Amount: ____________
Cheque EnclosedCheque #: _________________ Date: _______________________
(Please make cheques payable to Community Support Connections - Meals on Wheels and More)
I prefer to use my credit card
*We issue charitable receipts
for the year in which the
donation is received.
Number:_________________________________________ Exp: Mo ______ Yr ________
Signature: _________________________________________ Date: ___________________
For office Use Only: CL WK DN 1st
X
Entry Date:
Receipt #:
Our Generous Donors
Thank you for your generous donation to Community Support Connections - Meals on Wheels and More from
April 1st, 2012 - July 31st, 2012. This kind of support is the mark of a truly caring community.
Jim Abohbot
Frances Adam
Douglas Adams
Patricia Aplevich
The Ariss Family
Marion Armstrong
Doug & Agnes Arthur
Lenore Augimeri
John Baer
Ed Bailey
Gary & Liz Baker
Jesse Baldwin
John Balins
Conrad Barth
Florinda Bazon
Barbara Beales
Maureen Beattie
Dan Bellan
Murl Benoit
Patrick Berg
Sandra Berlet
Lawrence Bingeman
Michelle Boyes
Henry Briggs
Lewis Brubacher
Carol Buchanan
Linda Case
Yong Qiang Chen
Bruce Childs
Peggy Clail
Al Clark
Margaret Conner
Robert Cooper
Wilfred Coutts
Jason Da Costa
Douglas Day
Joan Degen
John & Dianne Dobbie
Michael Dowling
Thelma Drew
Christopher Dubrick
Claire Duncan
Edward Dupont
Isabelle Eby
John Emrich
Gerry Engel
Ron Ertel
Daniel Frei
David Fromer
Grant Fryer
Sigbjorn Gamlem
Sarah Glass
Rolando Gonzalez
Garry Grant
Art Hackbart
David Hallman
Nancy Hanam
Norman Harrison
Janet Hartford
Mary Joan Hartleib
David Hicks
Edna Hilton
Monika Himsl
Jeff Holland
Leslie Houston
Hermann Kagel
Sharon Karai
James Kempel
Olive Kingson
Peter Klein
Christine Kraemer
George Kramer
Mike La Ronde
R. William Lavigne
David Lowater
Esther MacNaughton
Arthur Maine
Gloria Majich
Laurie Marrone
Frank & Paula Martin
Donald McDougall
Dale Melanson
Richard Moe
Stephen Moore
David Nicholl
Alfred Nickel
Margaret Oberlander
Bob Pagan
Bruce Payne
Mary Anne Poland
Tim Quinn
Audrey Reitzel
Manley Richardson
Douglas Rodenburg
Ben Rosebrugh
Shoukry Saleh
Margaret Scharbach
Ted Scharf
Ronald Schlegel
Bette Schmidt
Elenor Schmidt
Frederick Schmitt
Marie Schnarr
Sebastian Schoenhoeffer
Jennifer Schwartzentruber
Christian Sebastian
Pearl Seibert
David Shane
Panos Siambanopoulos
Robert Snelgrove
Guenther Sprenger
Rebecca Strang
Veronica Strauss
Paul Stumpf
Douglas Trussler
Laurie Vandenhoff
Dora Vidler
Theresa Vojsk
Gerald Wallage
Sandra Wallage
Katherine Watson
Dennis Watson
Robert Watt
John Weber
John Wightman
Audrey Wildfong
Sandra Williams
Ross Witmer
Dorothy Woodhouse
Larry Ziegler
Doris Zinn
CSC Foundation
By leaving a legacy, you
can help to guarantee
CSC’s supports and
services will be around
for those who need them
in the future. For more
information call Rosalind
at 519-772-8787 x224.
Thanks to your generosity, we raised $26,275.10 this period, which helps subsidize
approximately 11,423 meals for low income seniors and adults with disabilities.
CSC: Enabling people to live at home with independence and dignity!
Programs and Services
Meals on Wheels
Mission
Enabling people to live at home
with independence and dignity.
Vision
A community where everyone
feels at home-valued, connected,
and empowered.
420 Weber St. N.
Waterloo, ON
N2L 4E7
40 Shirley Ave.
Kitchener, ON
N2B 2E1
887 Langs Dr.
Cambridge, ON
N3H 5P6
www.communitysupportconnections.org
Nutritious meals delivered to the door. Also
provides social interaction and daily check-in.
Hot & home-style frozen meals are available
to suit dietary needs. There is a fee for
service.*
Friendly Visiting
Volunteer visitors visit weekly to provide
companionship & friendship to seniors and
adults with special needs who feel isolated in
their homes. There is no fee for this service.
F: 519-742-5523
Community Support Connections
newsletters are published quarterly.
If you would like to receive future newsletters
by email, simply send an email to
info@communitysupportconnections.org with
“Newsletter Subscription” in the subject line.
Seniors Fitness
Weekly, fun and gentle fitness sessions
are led by certified instructors. In-home
& group exercise available throughout
Waterloo Region free of charge.
Transportation & Shopping
Care Coordination
Care Coordinators meet with clients to assess
and discuss their needs, develop a plan and
coordinate services to meet those needs.
There is no fee for this service.
Homemaking
Screened workers provide affordable, reliable
light housekeeping services. A low-priced,
hourly rate is paid to the provider.
Home Maintenance
T: 519-772-8787
Community Dining
Clients get together to share a noon-hour
meal, participate in recreational activities
& expand their social network. There is a
fee for service.*
A variety of yard work services including
raking, cutting grass, trimming and weeding.
A low-priced, hourly rate is paid to the service
provider.
Snow Removal
Clearance of snow on sidewalks, driveways
and personal walkways. A low-priced, hourly
rate is paid to the service provider.
Volunteer drivers provide trips to medical
appointments, list and escorted shopping.
There is a fee related to distance required
for both services.*
Crisis Intervention
Intervention & assistance is available to
older adults who may be vulnerable and at
risk. There is no fee for this service.
Caregiver Relief & Support
Volunteer visitors provide companionship
and relief to a family member or caregiver
to help reduce stress and isolation.
Caregiver support is also available one
on one or in group sessions. Information
about aging, community supports and
options is available.
*Subsidy is available
420 Weber Street North, Unit L
Waterloo, Ontario N2L 4E7
Enabling people to live at home with independence and dignity