Cleaners Digest 10th March 2
Transcription
Cleaners Digest 10th March 2
SE IN SETS BA ISSUE No. 001 A UGAND AIMING FOR DISTINCTION AND EXCELLENCE KENYA UGANDA distinction. excellence March - April 2015| Cleaner’s Digest FEATURE Nothing But the Best Home spring Cleaning Visit: www.parapetcleaning.com www.parapetcleaning.com 4. Editorial 5. Better Living 6. How to Motivate Employees 7. The HOT spot 8. Quote of the Day 9. Your Questions Answered 10. Employee Section 11. Parapet Uganda 12. Board of Directors 13. Events and Pictorials Carpet Cleaning First Lady Marathon P arapet Cleaning Services celebrating its 17th birthday this year will be no mean feat. With such a birthday, you would expect nothing but growth, innovation and the launch of the inaugural edition of The Parapet Cleaners’ Digest! As we unveil the new design, it goes a long way to show our commitment to Distinction & Excellence in our service delivery to our esteemed clients – both internal and external As the brand evolves, we get to meet the brains behind this world class company that ensures that the strategic partnerships and expansion plans are flawless and on course. These are none other than the Parapet Board of Directors and a section of Management. Further, as Mohammed Ali states, “It isn’t the mountains ahead to climb that wears you down, it’s the pebble in your shoe” well we get to meet one of our client’s; - a resilient lady who has conceived in her mind, believed in her heart and achieved much in her career life. Her spiritual outlook is astounding. Check this out in out Hot Spot Section! As always it’s in our forte to ensure you love where you Live, Work & Play by giving you a blend of carpet cleaning methods you can adopt from time to time, as well as answer your home cleaning headaches in our Q&A. Are you a pet lover?? Adorable as they may be, dealing with their by products can prove a cumbersome ordeal. Forget the hustle as it all lies with the professionals when all is said and done with your DIY. Flip through and get the “how to” real time. Finally, a work place needs to have an environment that nurtures your greatest client - your employees not only to grow & bring out their best, but also to have passion to work for the better interest of the company. Enjoy reading……………Parapet Cares Editor - Christine Ndwiga distinction. excellence 5 ways to give your carpet a long life March - April 2015| Cleaners Digest F inding a carpet-cleaning service is as easy as looking for the letter ‘’C’’ in the Yellow Pages. But finding a carpet-cleaning method that works for you might not be so simple. Although most home owners encourage Do it yourself approach via house helps, and even go a step to invest in a vacuum cleaner, the finish has not been desirable. Owing to the process involved, it’s hard to achieve a desirable finish using the Do IT yourself approach. You can attest in one way or another you have experienced foul smell due to carpet dampness, stubborn stains that make the carpet 5 look discolored, stuck fluffs especially for pet lovers & dirt particles that are manifest from time to time, molds & mildews. This is why parapet cleaning services has over 17 years the dirt up to the surface, the chemicals are removed by a machine with a large round absorbent spinning pad like the one on the bottom of a commercial floor buffer. All five work, as long as the person doing the cleaning knows what he’s doing.’’ This is why Parapet Cleaning partner is an ideal solutions provider for every rug/carpet that you entrust to us. To keep your family healthy, regular carpet cleaning is a must www.parapetcleaning.com MARCH -APRIL 3. There’s more to life than work. Motivated employees will do everything to make what they’re doing great; they’ll be role models for other employees, and they’ll be the best advertising for a company’s brand and products. If you want to motivate your employees, you have to make them feel excited to come to work every day, and to spend time with you and each other. So how do you do it? Great leaders have deep reserves of physical, spiritual, and emotional energy, and that energy is usually fueled by a strong and supportive relationship with the people they love, regular exercise, a healthy lifestyle, and setting aside time for reflection. 5. Be a problem solver. Post a sign above your office door that reads, “Don’t Bring Me Problems. Bring Me Solutions.” Then set about the task of guiding each person on your team toward the goal of becoming a topnotch problem solver during this crucial period. 6. Put your people first. 4. Be a great listener The most effective leaders are the ones who take the time to listen not just to their team members’ words but to the priceless hidden meaning beneath them. Remember that during good times and bad, sometimes your employees just need someone to talk to. No organization is better than the people who run it. The fact is that you are in the people business—the business of hiring, training, and managing people to deliver the product or service you provide. If the people are the engine of your success, to be a great leader you need to attend to your people with a laser-like focus. 1. Be a great communicator. If you’re struggling with communicating to your employees, first work on your ability to influence individuals by choosing words that are impactful to carry your message. Instead of being the type of leader who sucks the energy away from others, resolve to be the kind of leader who strives to bring passion and positive energy to the workplace every day. Your employees have just helped you pull your company through one of the nation’s worst economic periods. It’s time they had a source of positive energy. 7. Lead through experience and competence, not through title or position. Mentor your employees, encourage them, make partners out of them, and your organization is sure to benefit. If you want to survive the tough economy, that’s exactly the kind of leadership motif you need for your organization. . 6 March - April 2015| Cleaner’s Digest 2.Energize your team Interview By Christine Ndwiga 1. So, Lennie, what’s your story? I am a Health Economist with more than 20 years of work experience in various Sub Saharan Africa. For the past three and half years, I was the Country Director for AMREF Kenya till my current appointment since Nov 2014. Born in Isingiro District in the south West Part of Uganda, I’m the second last born in a family of 7. However, my family sees me as a pillar and the glue that binds us together. Both my parents have gone to be with the Lord but they instilled in me the spirit of excellence and never to give up and this has shaped my career and my success this far. I’m married to a wonderful loving husband Dr Igbodipe who is indeed my soul mate, confidant and best friend 2. Tell us about a time when things didn’t go the way you wanted--like a promotion you wanted and didn’t get, or a project that didn’t turn out how you had hoped. In most cases, God has been very faithful and I always get what I pray for. However, in my line of work, we depend largely on donor funding so there has been a few occasions when we have worked on a grant proposal that we didn’t get which was disappointing but then it made me work even harder on the next one. 3. In Parapet, we strive to do more with less. Tell me about a recent project or solution to a problem that you made better, faster, smarter, more efficient, or less expensive March - April 2015| Cleaner’s Digest I’m privileged to work for an organization that is continuously working on innovations and in my past few years, I have worked with various teams to come up with some very cost effective applications. The recent one that we are all excited about is use of the Mobile Phone for M-Health and M-learning. Through our “Health Enablement :Learning Platform (HELP)”, we have made the training of Community Health workers more cost effective, starting in Kenya and the plan is to scale it out to other parts of Africa and beyond. 4. Tell me about a project or accomplishment that you consider to be the most significant in your career. In 2011 – 2012, I led the Kenya team to write a winning proposal to USAID for Northern Kenya. This is was the first time in the history of AMREF Kenya to be a prime on a USAID grant of US 50M for five years and the day we received the news was the most exciting day of my work career in public health. 5. If there was a movie produced about your life, who would play you and why? Hmm! Interesting it would have to be a God fearing, hard working, ambitious, loving, strong but kind female actress. 6. Can you share with us a CEO humor? 7 Dr Lennie Bazira Kyomuhangi – Igbodipe Interim CEO for Amref Health Africa You don’t have to be an Iron Lady because you are CEOs: you can retain your feminine qualities as long as you balance them with the right assertive attitude! Or: Female Bosses can be as gentle as lambs but if provoked as fierce as a lioness protecting their cubs! You just need to know which right buttons to press! 7. When have you been most satisfied in your life?, Knowing that God loves me and that my future is in His loving arms. 8. If we’re sitting here a year from now celebrating what a great year it’s been for you in this role, what would it be? A united team motivated staff at Amref that is smart and working tirelessly but joyfully to ensure that hard to reach communities in SSA have access to equitable quality healthcare services. 9. In the African setting we have hunters and gathers? Which one best descries you? A mix of both. 10. Any advice for young professional ladies aspiring CEO’s? God has been a pillar in my life even when the going has been tough. A woman can excel in leadership if she depends on God, treasures integrity, maintains a work life balance, is principled and learns from her mentors. We all need the support of our families and especially our spouses, says Dr Lennie, and she is blessed to have a supportive husband, Dr Alfred Igbodipe, who always encourages her to excel in her work. My brothers, sister, nieces and nephews look up to me and consider me as the pillar of the Bazira family. I always strive to lead by example and to set high standards for myself and others. This has been my guiding principle and is my advice to any young lady aspiring to excel in my professional and personal life. www.parapetcleaning.com March - April 2015| Cleaner’s Digest PLEASE HELP…. I have two puppies and sometimes they urinate on the carpets and I am unable to stand the stench March - April 2015| Cleaner’s Digest We love our pets, but we don’t exactly love their... byproducts. Especially, when they find their way onto our clean carpets. New puppies are cute but urine stains are not. Fresh pet stains are usually easy to remove. Just soak up as much liquid as possible with newspaper or towels, then wash the area with cold water and dry it again. We’ d recommend following up with a 9 store-bought cleaner or odour neutralizer. But even when this is done, some stains will require additional effort. Avoid any removal tools that heat the carpet, as these will only set the stain. Try rewetting the area, then spraying an enzymatic cleaner (available at pet stores) on the spot. Let it sit overnight, then soak up the liquid with paper towels. It’s important to use a cleanser that will neutralize the scent if you don’t want your pet to develop an unfortunate habit. Last-ditch effort: If the stain just won’t budge, a wet vac may prove useful. Still no luck? Call in the Parapet professionals crew on 0788 888 748 or 0722 848 277 www.parapetcleaning.com Employee Section urithii Gitonga M 1 s - HOD Sale 1. If I would go back to being a child…………. I would sing more 2. Hobbies (at least 2)……………………… I love sailing ,dog breeding and playing on line bridge. 3. Best memory you wish to have in your old age……………. yet to come. 4. Which animal best describes you & why……………………….. The Eagle……….. power, freedom, and transcendence. 2 1. If I would go back to being a child…………. If I would go back to being a child, I would sing more. 2. Hobbies (at least 2)……………………… I simply love water, so swimming makes it top on my list. I also read a lot. Jesse nce d of Fina u - Hea Maihany 3 1. If I would go back to being a child…………. I would not go back to Primary school I went and met Mr. Bomb……..he used to torture us!!!!! 2. Hobbies (at least 2)……………………… mmmmmmh travelling and playing guitar 3. Best memory you wish to have in your old age……………. To have no memory of ever giving up in a race 3. Best memory you wish to have in your old age……………. Maziwa ya Nyayo! 4. Which animal best describes you & why……………………….. The bear. It can be nice and sweet, but as well fierce and strong as situations demand. 4. Which animal best describes you & why……………………….. The animal that best describes me is an Eagle…..when tired, I go to a solitary place and re-energize my self!! 10 www.parapetcleaning.com March - April 2015| Cleaner’s Digest e Jacquelin R ead of H Group H Muthoga Crouching Tiger tames the Dragon March - April 2015| Cleaner’s Digest T here is no formula for success that fits all marketing strategies when a regional brand like Parapet decides to try a new market, except perhaps unconditional acceptance and responsiveness to changes. The greatest challenge is to adapt constantly. It’s essential for successful marketing campaigns to take into consideration the local approach versus the global/regional desire for standardization. A one size-fits-all approach is a rare reality. A consistent regional brand promise is a desirable asset but what makes a real difference is to be brave and ready to change the target but not too many of them are ready to adapt a brand proposition that suits the level of development the market and consumer perception require. audience and build a differentiating promise. Parapet Uganda made all necessary adjustments to make sure there was no mismatch in its growth ambitions and brand promise. Becoming an aspirational brand which is blogging with the Kenyan Market is an unexpected twist in its brand proposition. Parapet Uganda demonstrated courage to get the most relevant changes. By courage I mean all big corporations are ready to work with Parapet Uganda, work with local sources, overcome legal requirements Parapet is a strong brand that understands that growing globally requires sacrifices and innovation from global teams, and they are ready to listen, respect and learn from the local environment. The Kampala headquarters’ brings excitement to enter new markets, with proven best practices is something of the past, proving that the real shift in the global mindset is to recognize that local versus global can bring optimum results. Gitonga Muriithi Group Head of Sales 11 www.parapetcleaning.com he has been actively involved in recommending cleaning products suitable for the Kenya market and developing the cleaning industry as a whole. The result is that products are now being produced locally and to international standards since 1979. Mr. Mugo worked as an Estate and Rating officer with the Defunct East African Railways and Harbors Corporation for four based in Dar es Salaam, Tanzania. He has also worked as a housing Estates Officer with the National Housing Corporation where he was responsible for overall management of 5,000 housing units distributed throughout the country. He has been a part time Trainer at Utalii College, Central Bank, Jomo Kenyatta Airport, Block Hotels and Lodges among others. David Kiengo - Executive Chairman C urrently overseeing management and administration at Parapet Limited, David Kiengo has over 30 years’ experience in the cleaning industry and has served as a consultant in this filed many times. He was trained at S.C Johnson international in the UK on effective cleaning materials and use of allied equipment. With this extensive knowledge, He worked for S. C. Johnson for a period of 13 years and subsequently set up Petterson Africa Limited which has been one of the main suppliers of cleaning chemicals countrywide for the last 20 years. The latter are also accredited distributors for S.C. Johnson locally. He is a Consultant with Truvox International of the U.K. and is involved in selecting the most suitable equipment for Kenyan conditions. Truvox manufacture equipment for Clarke, Electrolux, Phoenix, G.S.M. and Hoko of Germany and are market leaders in supply of quality cleaning machines. Harry Mugo - Director W ith a degree in land economics from the University of Nairobi since 1973, Mr. Mugo is a registered and practicing valuer and a full member of the Institution of Surveyors of Kenya. He is also a registered Estate Agent. He has over 33 years of experience working as a valuer, property and estate manager working in both the private and public sector. H long with the entire Board of Directors he contributes to setting the Company’s mission, vision and planning for successive fiscal years. He attained a Degree in Hotel Management from the prestigious Ecole Les Roches Switzerland, as well as an Associate of Science Degree in Food and Beverage management from the New England Association of Hotel Management Schools, U.S.A. Alex Nyaga - Group Chief Executive Officer He sits in various boards of several investment companies such as Health & Safety Systems Ltd (HSS) , Sita Investments Ltd, Excloosive Limited, Investment Cell Limited amongst others and is also a member of the leading international sanitary services association (ISSA) an international organization with its headquarters based in the U.S. 12 While working at Gimco Limited. Mugo was involved in the letting and management of Anniversary Towers, Kenya Reinsurance, British American Centre and Royal Ngao House among others, Barclays Plaza, Corner House. A as extensively trained in the hospitality and cleaning industries. He has extensive international work experience at the Hotel Ambassador and Hotel City in Berne, Switzerland both exclusive 5 star establishments, the Hotel Erlibacherhof in Zurich and the Hotel & Restaurant Tre Cucine, Zurich to mention but a few. Mr. Mugo later established and became General Manager for Town Properties Limited a subsidiary of the Kenya National Assurance Company for six (6) years before joining Gatheru Irungu Mugo Company Limited as a director and principal valuer in 1986. He oversees staff management, improvement and discipline. He is also in charge of management of the employee benefit scheme and upgrading of the Company’s medical self-funded and insured schemes. He monitors staff appraisals together with the Managing Director. Tom Onyango - Director AIMING FOR DISTINCTION AND EXCELLENCE Together with the other Directors, he plans, designs and co-ordinates the implementation of sound staff management and development systems including upgrading of procedures to ensure proper utilization of human resources in order to enhance effectiveness and profitability of the company. As an Advocate of the High Court of Kenya with over 19 years’ experience, he ensures that all provisions of contracts with third parties are interpreted and adhered to in their performance. www.parapetcleaning.com ntation eque prese arathon ch First lady m h r session wit e m to s u c e th the Voice of n o n io s s e s bruary 2015 e m F ru th fo 5 t 2 s t fa n k e artm ICS brea g & CS dep n ti e rk a M r Griffith fo Dr. Kenfield leaning.com www.parapetc www.parapetcleaning.com info@parapetcleaning.com distinction. excellence