Ceník_Předplacené služby
Transcription
Ceník_Předplacené služby
The Price List O2 Mobile Voice service O2 Mobile Internet connection Prepaid services Effective from October 15, 2016 © O2 Czech Republic a.s. The pricelist of prepaid services O2 Mobile voice services O2 Mobile internet connection This price list constitutes an inseparable part of the General Terms and Conditions. I. MAIN TERMS Misuse of benefits provided within a tariff or marketing event: Misuse means, among others, (a) artificial or automatic generation of calls or SMS, (b) use of benefit primarily for gaining any other financial benefit for the Subscriber / third party in access of the provided benefit at the cost of O2 (c) use of benefit beyond the expected maximum by the Susbcriber i.e. above the volume of 10 000 minutes of calls or 10 000 SMS/MMS per month(If the billing period of a specific benefit or price within a specific bundle is shorter than a standard billing period the number of units will be proportionally reduced). O2 has the right to apply standard tariff charges unless the Subscriber proves that this was a standard use of service. Misuse is forbidden. Bonus credit – a credit offered to the subscriber during O2 marketing campaign. The bonus credit is valid for one month unless otherwise specified in the conditions of the marketing campaign. The validity period of the bonus credit will not be prolonged through a standard credit top up. The acquisition of the bonus credit will not prolong the validity of the standard credit. The bonus credit cannot be used for payment transactions and calls to premium numbers. Data volume – the lump-sum price of a tariff or a bundle will include a basic volume of data for a prepaid period that will be automatically renewed up to three times within the prepaid period depending on how the subscriber uses their data. Making a data connection after the exhaustion of the data volume is considered to be an explicit request for further provision of services through the data volume renewal. Each renewed data volume can be used only within the given prepaid period of the data tariff or bundle. Drawdown of data beyond basic data volume is charged per unit price of data volume renewal based on the corresponding tariff. Renewal parameters can be set up in the mojeo2.cz application. Automatic data volume renewal does not apply to the Mobile data charged according to the rates of use. Connection to O2 - rate for the setup of connection to subscriber numbers of the O2 Mobile voice service, the Bleskmobil and O2 Family services. International rate - it is applied to calls from O2 subscriber numbers to a number with a prefix different from +420. Special rate - rate of outgoing call and SMS - equal for all tariffs. No free unites are applied. Rate per SMS specified for each tariff - rate of outgoing SMS to Czech mobile operator networks - does not apply to SMS charged by special rate. Free minutes / toll-free calls - free calls up to the defined limit of minutes or specific destination and time of call applied during a given billing period to national rate of calls subject to charges. This does not apply to calls to premium numbers. Free SMS / toll-free SMS - toll-free SMS applied in the given billing period to outgoing text messages to all Czech mobile networks. Roaming - is a service that enables using O2 services in the networks of foreign operators subject to roaming agreement. Roaming can be used in any territory covered by the signal of the foreign operator. Roaming is available only with the O2 NA!HLAS tariff. If the subscriber has a different tariff than O2 NA!HLAS and they have active roaming, their tariff will automatically change to the O2 NA!HLAS tariff the first time they join a foreign operator’s network. Later on before the subscriber joins the O2 mobile network for the first time, their tariff gets automatically changed back to the tariff the subscriber used to have before joining the foreign operator’s network. The O2Na!HLAS tariff is automatically preset with the Svět Basic/World basic roaming tariff. Automatic activation of a benefit with new SIM cards – a benefit that gets activated without being conditioned by recharging of credit is activated on a new SIM card by the first active use of an electronic communications services by the participant or by recharging of their credit. Video-calls – the same terms and conditions and fees apply to the connection as the fees for standard calls in the given direction. Changing in tariff terms - changing in tariff terms are currently being processed. The terms which are the subscribers migrated on are reported to them by SMS at least 31 days before the change. Effective from October 15, 2016 O2 Czech Republic a.s. 2/26 The pricelist of prepaid services O2 Mobile voice services O2 Mobile internet connection LIST OF TYPES OF CALLS AND METHOD OF BILLING (NATIONAL) Type of call Billing method Free minutes / SMS Outgoing call National rate - by the tariff YES Outgoing Video-call National rate - by the tariff NO Outgoing call to Colour lines National rate to fixed lines by the tariff YES Outgoing call to Voice box (960 xxx xxx) National rate to fixed lines by the tariff NO Payment transaction Special rate NO Outgoing international call Special rate NO Outgoing international Video-call Special rate NO Outgoing call to Information and Operator services Special rate NO Outgoing international call - NetCall *55 Special rate NO Data and fax communication Special rate NO Voicebox communication "Voicebox service“ rate Charged for the first minute as a whole and then per- YES second. Sending of SMS/MMS from O2 SIM card National Rate - by the tariff YES Sending of SMS from O2 SIM card to fixed lines Rate CZK 5,00 incl. VAT (4,13 VAT excl.) and international numbers NO Sending of MMS from O2 SIM card to fixed lines and international numbers Rate CZK 9,50 incl. VAT (4,13 VAT excl.) NO SMS from Internet – paid service National Rate - by the tariff YES Personal SMS Rated by the tariff + CZK 1.25 incl.VAT Applied to tariff-based rate New message announcement - several options: callback to own mobile Rate of „Voicebox service“ YES Sending of voice message from Voice box Same as individual types of outgoing calls YES Sending of fax message from Fax box Same as individual types of outgoing calls YES Free of charge --- Free of charge --- *11 - O2 line Free of charge --- numbers with 800 prefix - Free info lines in the Czech Republic Free of charge --- Emergency calls:: 112 - Emergency line 150 - Fire services 155 - Ambulance 156 - Municipal Police 158 - Police Public service line: 116 000 - Hotline for missing children 116 111 - Safety line for children and adolescents 116 123 - Confidence line offering emotional support Effective from October 15, 2016 O2 Czech Republic a.s. 3/26 The pricelist of prepaid services O2 Mobile voice services O2 Mobile internet connection Type of call Billing method Free minutes / SMS number with prefix: - 972 - Czech Railways network - 973 - Ministry of Defence network - 974 - Ministry of the Interior network - 95 - other on-public networks National rate - by the tariff YES 91x xxx - 91x calls, IP telephones National rate to fixed lines by the tariff YES Colour lines - number with prefix 81, 83, 843, 844, 845, 846, 840, 841, 842, 847, 848 a 849 National rate to fixed lines by the tariff YES One-off fees and monthly fee for SIM card services Service Price (CZK incl.VAT) *1 99,00 Activation fee of O2 prepaid service Top up of SIM card via O2 line assisted by operator De-blocking of SIM card for top up Replacement of SIM for SMART card Replacement of SIM for SIM Identification of malicious/nuisance calls (the price includes 1 - 5 numbers) Backup of contacts on subscriber's storage media *1 20,00 20,00 99,00 99,00 250,00 99,00 Activation fee is related to the costs for service activation and SIM card distribution. It is included in the price of O 2 Prepaid set. CREDIT TOP UP Separate O2 vouchers worth CZK 250, 350, 550 and 950 including VAT. Credit and SIM card validity A prepaid card is valid for 12 months since the latest top-up. The common credit gained by standard top-op shall be ascribed to the Subscriber 24 hours after the top-up at the latest. Validity of the credit (common and bonus) depends on the value of the one-off top-up and is determined by the top-up with the longest expiration. The validity of the bonus credit does not depend on the validity of common credit. The highest possible value of the sum of the common and bonus credit is CZK 200,000. Top-up value(in CZK) Validity 0-99 100-499 500 and more 45 days 6 months 12 months Effective from October 15, 2016 O2 Czech Republic a.s. 4/26 The pricelist of prepaid services O2 Mobile voice services O2 Mobile internet connection Speed parameters of mobile data services Type of technology Estimated maximal speed / Advertised speed Minimum guaranteed speed download upload download upload 2G Edge 0,2 Mb/s 0,1 Mb/s 16 kb/s 16 kb/s 3G HSPA+ 42 Mb/s 5,76 Mb/s 16 kb/s 16 kb/s 4G LTE LTE Advanced 150 Mb/s 300 Mb/s 55 Mb/s 55 Mb/s 16 kb/s 16 kb/s 16 kb/s 16 kb/s The following factors influence the speed of mobile data services most of all: ▪ technology used and the level of coverage ▪ selected tariff or service ▪ devices using to connection and its location ▪ transceiver´s power via subscribers use the service ▪ weather, vegetation, artificial horizons, interference of building under construction ▪ natural disasters ▪ building´s character where the service is used; new contruction ▪ frequency band, signal path ▪ random concentration of users / devices ▪ sharing the capacity by a parallel connection of more end devices ▪ in case of roaming services: an interference by the roaming partner whose network the subscriber uses abroad Effective from October 15, 2016 O2 Czech Republic a.s. 5/26 The pricelist of prepaid services O2 Mobile voice services O2 Mobile internet connection II. O2 MOBILE VOICE SERVICE O2 TARIFFS O2 PŘEDPLADENKA Tariff Calls to all networks SMS Day fee DEN VOLÁNÍ unlimited 2,00 20,00 DEN VOLÁNÍ + SMS unlimited unlimited 25,00 ▪ The prices are expressed in CZK incl. VAT /minute/SMS/MMS/caledar day ▪ The DEN VOLÁNÍ tariff includes unlimited calls to all networks in the Czech Republic and basic internet connection within Czech Republic with 32 kb/s maximal download and upload speed. The price per calendar day is charged of started first call or internet connection. ▪ The DEN VOLÁNÍ tariff + SMS includes unlimited calls and SMS to all networks in the Czech Republic and basic internet connection within Czech Republic with 32kb/s maximal download and upload speed. Price per calendar day is billed when the first call starts, the first text message is sent or when you first get connected to the internet. ▪ Calls to all networks in the Czech Republic mean calls to end phone numbers with a standard tariff charges, i.e. mobile networks and fixed lines in the Czech Republic. It does not apply to calls with special tariff charges. ▪ Change of the tariff is possible by texting SMS "VOLANI" (for DEN VOLÁNÍ tariff) or "VOLANI SMS" (for DEN VOLÁNÍ+SMS tariff) to number 999 111. ▪ Further services can be used with the O2PŘEDPLADENKA tariffs, individual fees above the framework of a daily fee apply: - calls to a voice mail for the fee of CZK 3 for the first minute of connection and then for a proportional amount of the price based on the number of connected seconds, - MMS is charged of CZK 5.90 incl. VAT - if it is not excluded by these terms and conditions then additional optional services that are provided and billed for according to the current pricelist of O2 prepaid mobile services. ▪ The O2PŘEDPLADENKA tariffs are not compatible with any free units packages except the data bundle 500MB of mobile internet. NA!VÝBĚR Tariff All networks Voice box SMS MMS NA!VÝBĚR 4,90 3,00 1,90 5,90 ▪ The prices are expressed in CZK incl.VAT/min./SMS/MMS. ▪ National calls are charged for each initiated 60 sec section from set up of call. ▪ Change of the tariff is possible by texting SMS ´TARIF NAVYBER´ to number 999 111. ▪ The terms and conditions of a tariff change for subscribers who used the O2 Felicia tariff prior to October 23, 2015, they change to the NA!VÝBĚR tariff with a Felicia benefit of calls to O2 and to fixed lines in the Czech Republic for CZK 1.90 with VAT/min, calls to other mobile networks in the Czech Republic for CZK 2.50 with VAT/min and SMS messages price of CZK 1.50 with VAT. Effective from October 15, 2016 O2 Czech Republic a.s. 6/26 The pricelist of prepaid services O2 Mobile voice services O2 Mobile internet connection NA!SÍTI package with the NA!VÝBĚR tariff ▪ Each subscriber who activates a SIM card with the NA!SÍTI offer with pre-charged credit before April 15, 2016, automatically gets the NA!SÍTI bundle, which includes 500 MB of mobile internet, beneficial calls to all networks for 2.50 CZK/min and SMS to all networks for CZK 1.50 for the first 30 days. The subscriber who orders a SIM card with the NA!SÍTI offer via www.simzdarma.cz activates the bundle at the moment of the first topping up of the SIM card with at least CZK 200. ▪ If a subscriber has sufficient credit, the bundle is automatically renewed for another 30-day period once the previous 30-day period runs out, and a lump sum fee of CZK 199 is subtracted from their credit. The automatic renewal does not take place if there is not sufficient credit on the SIM card to cover the cost of the lump sum fee. Once a sufficient amount to cover the lump sum fee is topped up, the bundle is automatically renewed once more. The bundle activation for the next period is always confirmed by an SMS message. ▪ The fee for renewing the basic data volume of 500 MB within the 30-day period is CZK 99. ▪ The bundle is not compatible with the benefits for topping up the NA!VÝBĚR tariff (Free calls and SMS to O2 at weekends, Calls to O2 for a beneficial price, Calls for a beneficial price, Bundle of 100 free SMS). ▪ Even a current subscriber with the NA!VÝBĚR tariff can activate the bundle by sending a free activating text message with the keyword PR DATA 6 to 999111. If the subscriber uses a benefit for topping up with the NA!VÝBĚR tariff, this benefit gets immediately cancelled when the bundle is activated. If the subscriber has a bundle active that includes the same benefits as the NA!SÍTI bundle, the corresponding bundle gets deactivated when the NA!SÍTI bundle is activated. ▪ If the bundle is deactivated, the subscriber’s usage is billed based on the NA!VÝBĚR tariff. ▪ If the NA!VÝBĚR tariff is changed to a different tariff, the bundle gets deactivated. Benefits with the NA!VÝBĚR tariff ▪ Benefits with the NA!VÝBĚR tariff will be renamed, from October 24, 2015, Calling for a special price, Calling to O2 for a special price, Package 100 SMS free. ▪ Each subscriber who, from October 24, 2015, activates a new SIMcard with the NA!VÝBĚR tariff, will automatically receive, one of the following benefits: - Calls and SMS to O2 for free on weekends - Calls to O2 with a discounted price (CZK 1.90 incl.VAT/min within O2 and fixed lines in the Czech Republic) - Calls with a discounted price (CZK 2.50 incl.VAT/ min within all mobile networks and fixed lines in the Czech Republic) - Package 100 free SMS ▪ The advantage is valid for 30 days from its activation or after its renewal. ▪ In case of a new SIM card the benefit that is specified on the SIM card package is preset and it gets activated automatically. If the current tariff is changed to the NA!VÝBĚR tariff, the subscriber is entitled to the Calls to O2 for a subsidized price benefit and it is set up for them; the benefit is then activated by recharging of credit with at least CZK 200. The subscriber is informed of the benefit activation by an SMS. ▪ Each subscriber may change the benefit by sending a free activation SMS to number 999 111. - Calls and SMS to O2 for free on weekends - sent SMS: VYHODA VIKEND - Calls to O2 with a discounted price - sent SMS: VYHODA O2 - Calls with a discounted price - sent SMS: VYHODA VOLANI - Package 100 free SMS - sent SMS: VYHODA 100SMS ▪ For additional renewal a benefit set or to activate a changed benefit subscribers must top up the credit to the minimum of CZK 200. The benefit will be activated immediately after the finishing of the top up remaining valid for the next 30 days from the latest credit top up. ▪ Each subscriber who orders www.simzdarma.cz a new O2 prepaid service with the “NA!VÝBĚR” tariff and then top ups the credit to at least CZK 200 will get Calls to O2 with a discounted price. ▪ Subscribers using another tariff than “NA!VÝBĚR” are entitled to profit from the benefits under the above conditions, too. All what they have to do is to send a free activation SMS to number 999 111 and then top up their credit to the minimum of CZK 200. ▪ Customers who has NA!DLOUHO tariffs can not use this benefit from 15th September 2014. ▪ In the case of changing any tariff into the NA!VÝBĚR tariff any above mentioned benefits will be transferred (...as opposed to changes into other tariffs than “NA!VÝBĚR”, in which the benefit will be finished). ▪ The benefit will not be transferred for subscribers migrated from O2 prepaid service to O2 mobile voice. ▪ The benefit can not be transferred to a new telephone number. ▪ All the above benefits apply solely to voice calls and SMS sent to destinations with standard tariffs. The benefits do not apply to payment transactions and calls made to premium numbers. ▪ O2 reserves the right to reduce or suspend the provision of all services delivered via O2 prepaid card or to withdraw the benefit/s in the case of violation or suspicion of violation of services under Article 7.1. - d) or Article 7.2. - b) of the General Terms and Conditions for the Provision of O2 Prepaid Service issued by O2. Effective from October 15, 2016 O2 Czech Republic a.s. 7/26 The pricelist of prepaid services O2 Mobile voice services O2 Mobile internet connection NA!DLOUHO All networks in CZ and selected countries O2 and all fixed networks after 1st minute Voice box SMS MMS 5,90 zdarma 3,00 1,90 5,90 ▪ The prices are expressed in CZK incl.VAT/min./SMS/MMS. ▪ National calls are charged for each initiated 60 sec section from set up of call. ▪ Change of the tariff is possible by texting SMS ´TARIF NADLOUHO´ to number 999 111. ▪ The price of CZK 5.90 with VAT per a minute of calls valid for the NA!DLOUHO tariff applies also to calls to participants’ number in Ukraine, Vietnam, Slovakia, Austria, Germany, Poland, Russia, Bulgaria, and Romania (not valid for the NETCALL *55 service). Benefits with the NA!DLOUHO tariff ▪ Every subscriber who newly activates a SIM card with a preset NA!DLOUHO tariff purchased after October 24, 2015, automatically gets the benefit of Free calls after the first minute to subscribers’ numbers in all networks in the Czech Republic, Slovakia, Austria, Germany, and Poland for 30 days. ▪ The subscriber is informed of the benefit activation by an SMS message. To renew the benefit the subscriber needs to recharge the credit with at least CZK 300, the benefit is renewed straight after recharging and it is always valid for 30 days from the last recharging of credit. ▪ The benefits gets activated for subscribers who activated the NA!DLOUHO tariff prior to October 24, 2015, and for subscribers who change their current tariff to the NA!DLOUHO tariff by recharging their credit with at least CZK 300. The subscriber is informed of the benefit activation by a confirming SMS. ▪ When a NA!DLOUHO tariff is changed to a different tariff, the benefit gets cancelled. ▪ The benefit cannot be transferred in case of a switch from an O2 Prepaid Service to an O2 Mobile Voice Service. ▪ The benefit cannot be transferred to a different number. ▪ The benefit applies only to calls to end phone numbers with a standard tariff. The benefit does not apply to calls to numbers with a special tariff. ▪ The benefit cannot be used with the NETCALL *55 service ▪ The Subscriber is entitled to a benefit based on this special offer only if they top up their credit within 12 months from the first moment they set up the benefit and when the Subscriber is informed about it by a text message. ▪ O2 reserves the right to limit or cancel the providing of all services provided via a prepaid O2 card or to take away the benefit in case of its misuse or in case of a suspicion of the misuse of services according to Article 7.1. paragraph d) or Article 7.2. paragraph b) of General Terms and Conditions for Providing of O2 Prepaid Services issued by O2. O2 NA!VÍC Tariff All networks Voice box SMS MMS O2 NA!PIŠTE 6,70 3,00 1,90 5,90 O2 NA!HLAS 5,60 3,00 2,60 5,90 ▪ The prices are expressed in CZK incl. VAT /minute/SMS/MMS ▪ National calls rates are applied to each 60 seconds section from set up call. ▪ O2 NA!PIŠTE tariff can not be activated any more. Effective from October 15, 2016 O2 Czech Republic a.s. 8/26 The pricelist of prepaid services O2 Mobile voice services O2 Mobile internet connection O2 QUATRO, O2 FUN Calls to O2 Other mobile networks calls Fixed networks peak off peak peek off peak peek off peak Voice box O2 Quatro 7,80 3,00 11,70 9,00 11,70 3,00 3,00 3,80 9,70 O2 FUN 7,80 7,80 7,80 7,80 7,80 7,80 3,00 2,10 9,70 Tariff SMS MMS ▪ The prices are expressed in CZK incl. VAT /minute/SMS/MMS ▪ National calls in the Czech Republic are rated as follows: O2 Fun – the first minute as a whole and then per-second. ▪ O2 Fun, O2 Quatro tariffs can not be activated any more. ▪ O2 Fun - National calls rates are applied to each 60 seconds section from set up call. ▪ O2 Quatro tariffs include: peak calls made on business days from 7 am to 4 pm and off-peak calls made on business days from 4 pm to 7 am + on weekend, bank holiday. National calls in the Czech Republic are rated as follows: the first minute as a whole and then per-second basis. As of July 12, 2016, the terms of the O2 Quatro tariff billing are going to be changed in such a way that billing per each started 60 seconds from the connection of the call will apply to calls made within the Czech Republic. The subscribers will be informed of the change of terms by a text message sent at least 31 days prior to the change. ▪ SMS from Internet - charged Effective from October 15, 2016 O2 Czech Republic a.s. 9/26 The pricelist of prepaid services O2 Mobile voice services O2 Mobile internet connection III. COMPLEMENTARY SERVICES FREE PACKAGES Data volume Weekly flat renewal fee (CZK) (CZK) Package Unlimited calls Unlimited SMS Weekly data volume FREE O2 to O2 and fixed lines to O2 no no 59,00 FREE O2 SMS no to O2 no no 39,00 FREE O2 calling on one number on one O2 number no no no 49,00 FREE CZ to all networks to all networks 375 MB 29,00 199,00 ▪ The prices are expressed in CZK incl. VAT. ▪ Activation of the packages can be activated to the NA!VÝBĚR, NA!DLOUHO or O2 NA!PIŠTE tariffs. For the O2 NA!HLAS tariff can be activated packages FREE O2, FREE O2 SMS a FREE O2 - calling on one number. For the O2 NA!HLAS it is not possible activation of package FREE CZ. ▪ The activation will be executed after the sending of free SMS to the number of 999111 in the following formats: FREEO2 for the FREE O2 package, FREECZ for the FREE CZ package, O2 SMS for O2 SMS package, JEDNO XXXXXXXXX for FREE O2- calling on one number package. ▪ The activation of the packages will lead to the de-activation of all complementary services containing the same type of benefits as the FREE packages. ▪ The package will be activated at the point of confirming the activation by SMS. The package will be automatically restored after a 7-day cycle and a weekly amount of fee will be subtracted. The automatic recovery will not take place unless the SIM card contains a sufficient amount of credit to cover the cost of the fee. Once a sufficient sum to cover the entire lump-sum fee is recharged, the bundle is automatically renewed. ▪ Unlimited calling, SMS and data contained within the FREE package are designed for traffic in the Czech Republic and can be used for calls charged with standard tariffs. ▪ The package does not support selected internet applications. ▪ Data transfers can be made by using the following technologies: GPRS, EDGE, UMTS, HSDPA, HSPA+ and HSPA+DC, LTE. Internet in mobile+ The Internet in mobile+ is replaced with Mobile internet, which is included in section O2 Mobile Internet Connection. MOBILE DATA - BILLING BASED ON USAGE ▪ APN video transfers are rated under the same conditions as transfers via APN internet. ▪ Data tariffs enable domestic (national) data communication. FUP for 24 hours Price for 24 hours O2 Mobile portal Mobilní data (ČAS) 30 MB 29,00 0,00 Data volume renewal 30 MB 29,00 0,00 ▪ The price of call for the tariff applies to each initiated 24-hour regardless of the set up of the mobile phone or the volume of downloaded data. ▪ As part of the Mobile data (ČAS - TIME) tariff the subscriber has a basic volume of data available for 24 hours. If the basic data volume is used up, depending on the use of data by the subscriber, this data volume can be automatically renewed up to three times. Renewal parameters can be set up in the mojeo2.cz application. Automatic data volume renewal does not take place if it should happen after 22 hours within the 24-hour period. ▪ Content download services (such as ringing tone, wallpaper) are priced with special rate. Effective from October 15, 2016 O2 Czech Republic a.s. 10/26 The pricelist of prepaid services O2 Mobile voice services O2 Mobile internet connection O2 Konference / O2 Conference Conference on order Voice conference: (line +420 606 000 600 – customers can not insert the number in the customer VPN). This service is for any subscriber. No monthly fee is applied. Service Price (CZK) Activation 0,00 Per minute rate - from O2 4,90 ▪ No free minutes or discounts agreed with the subscriber will not be applied. ▪ The first minute is rated as a whole followed by per-second rating. ▪ Users communicating from other networks will be subject to standard O2 call charges. ▪ Ordering by SMS: Sending of SMS (format - konf ddmm hhmm ddd nn) to +420 720 00 22 33, where: - ddmm = date of conference (dd-day, mm-month) - hhmm = start of conference (hh-hour, mm-minutes - in 24 hour format) - ddd = length of conference in minutes (the maximal length of conference is 120 minutes - nn = number of parties participating in the conference - example of order: “konf 0907 1400 60 10” (date 9 July of current year, start of conference at 14:00, length / duration of conference - 60 minutes, maximum number of parties: 10) - for communication in Czech use the key word “konf ddmm hhmm ddd nn” while for communication in English you should use “conf ddmm hhmm ddd nn”. Effective from October 15, 2016 O2 Czech Republic a.s. 11/26 The pricelist of prepaid services O2 Mobile voice services O2 Mobile internet connection IV. O2 MOBILE INTERNET CONNECTION INTERNET BUNDLES ▪ The Internet bundles allow a national data connections. Data volume (weekly) Weekly fee (CZK) Data volume renewal (CZK) Bundle 75 MB mobile internet 75 MB 49,00 29,00 Bundle 400 MB mobile internet 400 MB 89,00 39,00 Data volume (monthly) Monthly fee (CZK) Data volume renewal (CZK) 1,5 GB 299,00 149,00 5 GB 549,00 249,00 Bundle Bundle Bundle 1,5 GB mobile internet Bundle 5G mobile internet ▪ Mobile internet bundles are compatible with all voice and data tariffs. If the subscriber does not purchase a voice tariff with their internet bundle, the internet bundle cannot be used to make calls, it is only possible to send SMS and MMS. Bundle Bundle 500MB of mobile internet Data volume Monthly fee (CZK) Data volume renewal (CZK) 500 MB 150,00 150,00 ▪ The bundle is compatible only with DEN VOLÁNÍ and DEN VOLÁNÍ + SMS tariffs. ▪ The bundle is valid for 30 days. ▪ If the subscriber has sufficient credit, the bundle is always renewed after 30 days. ▪ If the limit of transferred data is used up before the validity of the current bundle runs out and if the subscriber has the automatic data volume renewal function turned on, the limit of transferred data is automatically renewed in the same amount; repeatedly to up to ten times within the corresponding thirty-day period of the bundle validity. ▪ Once the validity of the current data bundle runs out, the unused volume of data is not transferred to the validity of the new bundle. ▪ Data from the volume of data within the bundle is drawn preferentially prior to the basic internet connection that is available as part of the O2 PŘEDPLADENKA tariffs line. Effective from October 15, 2016 O2 Czech Republic a.s. 12/26 The pricelist of prepaid services O2 Mobile voice services O2 Mobile internet connection V. SHORT-TERM MARKETING EVENTS Benefit Portable WiFi Rental with Mobile Internet M tariff Each subscriber who purchases O2 Prepaid service with the Mobile Internet M tariff at O2 stand at the Vaclav Havel Airport, can use the Portable WiFi Rental service and SIMcard activation within the first prepaid monthly fee for this tariff in CZK 499 incl.VAT. The subscriber paids the standard fee for the second and other months. Benefit Portable WiFi Rental with 5G Mobile Internet package Each subscriber who purchases O2 Prepaid service with 5G Mobile Internet package at O2 stand at the Vaclav Havel Airport, can use the Portable WiFi Rental service and SIMcard activation within the first prepaid monthly fee for this tariff in CZK 809 incl.VAT. The subscriber paids the standard fee for the second and other months. 100% bonus credit with top up O2 prepaid cards at a Czech Post Each subscriber who buys an O2 Prepaid Service at the Czech Post selling points between September 12 and 30, 2016, and activates it and tops up the SIM card by June 30, 2016, at the latest, with a minimum amount of CZK 200 and a maximum amount of CZK 500, gets the benefit of a 100% bonus credit. If the subscriber tops up their credit with an amount higher than CZK 500 based on the terms and conditions, they get a bonus credit of CZK 500. The bonus credit is going to be credited to the subscriber within 5 business days from the first topping up. The bonus credit cannot be used for payment transactions and for information services. The bonus credit is valid for 6 months. Effective from October 15, 2016 O2 Czech Republic a.s. 13/26 The pricelist of prepaid services O2 Mobile voice services O2 Mobile internet connection VI. ROAMING AND INTERNATIONAL CALLS Roaming ▪ Roaming – is a service that enables the using of services of O2 in the networks of foreign operators based on romaing contracts signed between O2 and the foreign operator. Roaming is available only with the O2 NA!HLAS tariff. If the subscriber has a different tariff than O2 NA!HLAS and they have active roaming, their tariff will automatically change to the O2 NA!HLAS tariff the first time they join a foreign operator’s network. Later on before the subscriber joins the O2 mobile network for the first time, their tariff gets automatically changed back to the tariff the subscriber used to have before joining the foreign operator’s network. The O2Na!HLAS tariff is automatically preset with the Svět Basic/World basic roaming tariff. ▪ The list of roaming partners on airplanes and boats is available at the following web site: http://www.o2.cz/osobni/roaming/111826-roaming_v_letadlech_a_na_lodi.html. LIST OF TYPES OF CONNECTIONS AND BILLING WHEN ROAMING Type of call Outgoing roaming calls Incoming roaming calls Incoming SMS and MMS Effective from October 15, 2016 Billing method Free min/SMS Outgoing zone-to-zone calls are rated by the higher zone, for example calls from zone EU to zone Rest of Europe are rated as calls in zone Rest of Europe. The prices (rates) apply to video-calls wherever these are available. The subscriber is charged a proportional amount since the start of the connection for the first half a minute and then per second billing (i.e. 30+1) applies for outgoing calls in the EU zone. The subscriber is charged a fee for each started minute since the beginning of the call (i.e. 60+60) in other zones. The above prices do not include Payment transactions (e.g. calls made to numbers with 900, 906, 909 prefixes, Premium SMS and to the Green Line. The subscriber is charged a proportional amount since the start of the connection per second billing (i.e. 1+1) applies for incoming calls in the EU zone. The subscriber is charged a fee for each started minute since the beginning of the call (i.e. 60+60) in other zones. Not applied Free of charge Not applied O2 Czech Republic a.s. 14/26 The pricelist of prepaid services O2 Mobile voice services O2 Mobile internet connection Roaming - tariffs ▪ Incoming calls with information about prices are free of charge. ▪ Tariff activation and deactivation is free of charge, unless ordered by phone or a text message from another country. Volání bez hranic / Call without borders Zone Connecting fee EU Calls in zone and to Czech Republic Incoming calls SMS MMS 0,00 6,20 0,35 1,90 6,50 Rest of Europe 49,00 3,90 3,90 3,90 9,60 Rest of World 79,00 3,90 3,90 3,90 9,60 Zones: Volání bez hranic/Call without borders Country Zone EU Azores (Portugal), Belgium, Bulgaria, Croatia, Denmark, Estonia, Finnland, France, French Guyana, Gibraltar (United Kingdom), Guadeloupe (France), Ireland, Iceland, Italy, Canary Islands (Spain), Cyprus, Lichtenstein, Latvia, Lithuania, Luxembourg, Madeira (Portugal), Hungary, Malta, Martinique (France), Germany, Netherlands, Norway, Poland, Portugal, Austria, Réunion (France), Romania, Greece, San Marino, Slovakia, Slovenia, Spain, Sweden, Vatican (Italy), United Kingdom, Switzerland. Rest of Europe Albania, Andorra, Belarus, Bosnia and Herzegovina, Montenegro, Faeroe Islands, Guernsey, Jersey, Kosovo, Macedonia, Isle of Man, Moldova, Monaco, North Cyprus(Turkey), Serbia, Turkey, Ukraine. Rest of World all countries unspecified above, usage on airplanes and ships ▪ The prices are expressed in CZK per min./SMS/MMS including VAT and apply to all networks in the given country. ▪ The connection fee is billed on a non-recurring basis for each outgoing and incoming call. Svět Basic / World Basic Calls within a zone and to CZ Country EU Incoming calls SMS MMS 6,20 0,35 1,90 6,50 Rest of Europe 42,35 24,20 12,10 9,60 Rest of World 66,55 54,45 12,10 9,60 Zones: Svět Basic / World Basic Country Zones EU Azores (Portugal), Belgium, Bulgaria, Croatia, Denmark, Estonia, Finnland, France, French Guyana, Gibraltar (United Kingdom), Guadeloupe (France), Ireland, Iceland, Italy, Canary Islands (Spain), Cyprus, Lichtenstein, Latvia, Lithuania, Luxembourg, Madeira (Portugal), Hungary, Malta, Martinique (France), Germany, Netherlands, Norway, Poland, Portugal, Austria, Réunion (France), Romania, Greece, San Marino, Slovakia, Slovenia, Spain, Sweden, Vatican (Italy), United Kingdom. Rest of Europe Albania, Andorra, Belarus, Bosnia and Herzegovina, Montenegro, Faeroe Islands, Guernsey, Jersey, Kosovo, Macedonia, Isle of Man, Moldova, Monaco, North Cyprus(Turkey), Serbia, Switzerland, Turkey, Ukraine. Rest of World all countries not specified above, usage on airplanes and ships ▪ The prices are expressed in CZK per min./SMS/MMS incl. VAT and apply to all networks in the given country. Effective from October 15, 2016 O2 Czech Republic a.s. 15/26 The pricelist of prepaid services O2 Mobile voice services O2 Mobile internet connection Roaming - data Billing based on downloaded data volume Zone EU incl. VAT 1,60 rest of Europe 240,00 rest of World 300,00 ▪ Prices are expressed in CZK per 1 MB. Rates are applied to batches of 1 kB. The zones are identical with those for Svět Basic / World Basic. Subscriber can use data roaming as long as they have an active Roaming and, at the same time, the Data service in location of Czech Republic. ▪ Charges of data communication from boats and airplanes are classified in the “the rest of....” zone. ▪ Any activity requiring the connection to GPRS/EDGE/UMTS/HSDPA, HSPA+, HSPA+DC a LTE network is deemed as the start of a new billing unit. ▪ Communication / switching technologies depend on the technical conditions of the roaming partner operator. ▪ On roaming activation, the Data limit is set up to all Subscribers as a default functionality. The Data limit includes data used in all zones. The Data limit switches off data roaming when the Subscriber downloads data in a volume exceeding CZK 1600 incl. VAT (CZK 1322.31 excl. VAT). When reaching of the Data limit is the reason why data roaming has been switched off, the Data limit must be cancelled in order to download other data. In a single billing period it is possible to repeatedly activate and deactivate the Data limit on a free number 720 720 721. The volume limit starts counting anew with every new Data limit activation or at the beginning of another billing period. O2 sends the Subscriber a message at the moment they reach 80% and 100% of their limit. One-off roaming data packages Package Validity Free minutes Price/month CZK incl. VAT Europe S EU 65 99,00 World S worldwide 25 99,00 ▪ The package enables data roaming up to the agreed volume of data. After the exhaustion of the data volume, the fee will be derived from the volume of downloaded data. Data limit will be applied when the package is activated. ▪ Monthly fee applies when the package is activated. It is not allowed to combine the packages; one package can be activated at a time. The billing unit is 100 KB. The unconsumed units will not be forwarded to the next month. ▪ The Europe S package applies to data transmissions carried out in the EU zone, which is identical to the EU zone of the Volání bez hranic tariff. ▪ As of August 15, 2016, it will not be possible to use free MB of the Svět S/ World Sbundles in the following countries: Nepal, Mauritius, Maldives, Tunisia, Mongolia. Roaming data operations carried out in these countries will be charged for based on the volume of downloaded data. ▪ The bundle is valid for 30 days from its activation. Effective from October 15, 2016 O2 Czech Republic a.s. 16/26 The pricelist of prepaid services O2 Mobile voice services O2 Mobile internet connection INTERNATIONAL CALLS International calls made by NETCALL *55 service Price in CZK incl.VAT excl.VAT Zone 7,44 Zone 1 9,00 7,44 Zone 2 9,00 15,70 Zone 3 19,00 15,70 Zone 4 19,00 40,50 Zone 5 49,00 ▪ The prices are expressed in CZK per minute. Charges in Zone 1 and 4 are applied on a per-minute basis (i.e. for each initiated minute of call), in Zone 5 on a half-minute basis. O2 NETCALL *55 - List of countries for each zone Zone 1 Belgium ^ (*55 32), Denmark ^ (*55 45), Finland ^ (*55 358), France ^ (*55 33), Ireland ^ (*55 353), Italy ^ (*55 39), Canada ^ (*55 1), Luxembourg ^ (*55 352), Hungary ^ (*55 36), Monaco ^ (*55 377), Germany ^ (*55 49), Netherlands ^ (*55 31), Norway ^ (*55 47), Poland ^ (*55 48), Austria ^ (*55 43), Slovakia ^ (*55 421), USA ^ (*55 1), Spain ^ (*55 34), Sweden ^ (*55 46), Switzerland ^ (*55 41), Great Britain a North Ireland ^ (*55 44) Zone 2 Australia ^ (*55 61), Belarus ^ (*55 375), Bosnia and Herzegovina (*55 387), Bulgaria (*55 359), Montenegro (*55 382), Estonia ^ (*55 372), Croatia (*55 385), Iceland (*55 354), Izrael ^ (*55 972), Japan ^ (*55 81), Cyprus ^ (*55 357), Lithuania (*55 370), Latvia (*55 371), Portugal ^ (*55 351), Romania (*55 40), Greece ^ (*55 30), Slovenia (*55 386), Serbia (*55 381) Zone 3 Guadeloupe (*55 590), Guam (*55 1671), Hongkong ^ (*55 852), South Africa ^ (*55 27), Macedonia (*55 389), Morocco (*55 212), Mexico ^ (*55 52), Moldavia (*55 373), Russia ^ (*55 7), UAE (*55 971), Tunis (*55 216), Turkey ^ (*55 90), Ukraine (*55 380) Zone 4 Angola (*55 244), Dutch Antilles (*55 599), Argentina (*55 54), Aruba (*55 297), Ascension (*55 247), Azerbaijan (*55 994), Bahrain (*55 973), Bangladesh (*55 880), Barbados (*55 1246), Belize (*55 501), Bermudas (*55 1441), Bhutan (*55 975), Botswana (*55 267), Brazil (*55 55), Brunei (*55 673), Burkina Faso (*55 226), Chad (*55 235), Dominica (*55 1767), Dominicana (*55 1809, *55 1849), Egypt (*55 20), Falklands (*55 500), Philippines (*55 63), Gabon (*55 241), Gambia (*55 220), Ghana (*55 233), Grenada (*55 1473), Guatemale (*55 502), Guyana French (*55 594), Guyana republic (*55 592), Haiti (*55 509), Chile (*55 56), India ^ (*55 91), Indonesia (*55 62), Jordan (*55 962), Cayman Islands (*55 1345), Qatar (*55 974), Kazakhstan (*55 732), Columbia (*55 57), Comoras and Mayotte (*55 269), Korea ^ (*55 82), Costarica (*55 506), Cuba (*55 53), Lesotho (*55 266), Libria (*55 231), Macao (*55 853), Malaysia ^ (*55 60), Malawi (*55 265), Mongolia (*55 976), New Zealand (*55 64), Virgin Islands U.S.A. (*55 1340), Peru (*55 51), Réunion (*55 262), Equatorial Guinea (*55 240), Salvador (*55 503), Seychely (*55 248), Sierra Leone (*55 232), Singapur ^ (*55 65), Sri Lanca (*55 94), Central African Republic (*55 236), Syria (*55 963), Tadjikistan (*55 992), Taiwan (*55 886), Tanzania (*55 255), Thailand (*55 66), Trinidad a Tobago (*55 1868), Uganda (*55 256), Uruguay (*55 598), Venezuela (*55 58), Zambia (*55 260), Zimbabwe (*55 263) Zone 5 Anguilla (*55 1264), Antigua a Barbuda (*55 1268), Armenia (*55 374), Bahamas (*55 1242), Barma (*55 95), Benin (*55 229), China (*55 86), Eritrea (*55 291), Greenland (*55 299), Iran (*55 98), Jamaica (*55 1876), South Sudan (*55 211), Cameroon (*55 237), Cape Verde (*55 238), Corea North (*55 850), Kuwait (*55 965), Laos (*55 856), Libanon (*55 961), Maledives (*55 960), Marianes North (*55 1670), Mauretania (*55 222), Mauritius (*55 230), Oman (*55 968), PapuaNew Guinea (*55 675), Paraguay (*55 595), Samoa American (*55 684), Senegal (*55 221), Somalia (*55 252), Sudan (*55 249), Surinam (*55 597), St. Helena (*55 290), St. Tome and Principe (*55 239), Swaziland (*55 268), Uzbekistan (*55 998), Vietnam (*55 84) ^ fax via NetCall55 is available Effective from October 15, 2016 O2 Czech Republic a.s. 17/26 The pricelist of prepaid services O2 Mobile voice services O2 Mobile internet connection International calls CALL Zone incl.VAT 19,50 30,00 60,00 114,00 Zone A Zone B Zone C Zone D excl.VAT 16,12 24,79 49,59 94,21 ▪ The prices are expressed in CZK per minute. ▪ Charges in Zone A and B are applied on a per-minute basic (i.e. for each initiated minute of call), in Zone C on a half-minute basis, in Zone D for each initiated 15 seconds of call. List of countries for each zone Zone A Slovakia (+421) Zone B Belgium (+32), Belarus (+375), Denmark (+45), Faroe Islands (+298), France (+33), Croatia (+385), Italy (+39), Lichtenstein (+423), Lithuania (+370), Luxembourg (+352), Hungary (+36), Monaco (+377), Germany (+49), Netherlands (+31), Poland (+48), Austria (+43), San Marino (+378), Slovenia (+386), Sweden (+46), Switzerland (+41), Ukraine (+380), Vatican (+39 (+379)), Great Britain and North Ireland (+44) Zone C Albania (+355), Algeria (+213), Andorra (+376), Armenia (+374), Australia (+61), Azerbaijan (+994), Bosnia a Herzegovina (+387), Bulgaria (+359), Montenegro (+382), Egypt (+20), Estonia (+372), Finland (+358), Gibraltar (+350), Gruzia (+995), Hongkong (+852), Ireland (+353), Iceland (+354), Izrael (+972), Japan (+81), Canada (+1), Cyprus (+357), Libya (+218), Latvia (+371), Macedonia (+389), Malta (+356), Morocco (+212), Moldavia (+373), Norway (+47), Palestine (+970), Portugal (+351), Romania (+40), Russia (+7), Greece (+30), USA (+1), Serbia (+381), Spain (+34), Tunis (+216), Turkey (+90) Zone D Aeromobile (+88299), Afghanistan (+93), Angola (+244), Anguilla (+1264), Antigua and Barbuda (+1268), Dutch Antilles (+599), Argentina (+54), Aruba (+297), Ascension (+247), Australian territories (+672), Bahamas (+1242), Bahrain (+973), Bangladesh (+880), Barbados (+1246), Barma (Myanmar) (+95), Belize (+501), Benin (+229), Bermudas (+1441), Bhutan (+975), Bolivia (+591), Botswana (+267), Brazil (+55), Brunei (+673), Burkina Faso (+226), Burundi (+257), Cook's Islands (+682), Chad (+235), China (+86), Diego Garcia (+246), Dominica (+1767), Dominicana (+1809, +1849), Djibuti (+253), Ecuador (+593), Eritrea (+291), Etiopia (+251), Falklands (+500), Fiji (+679), Philippines (+63), Gabun (+241), Gambia (+220), Ghana (+233), Grenada (+1473), Greenland (+299), Guadeloupe (+590), Guam (+1671), Guatemale (+502), Guinea republic (+224), Guinea-Bissau (+245), Guyana French (+594), Guyana republic (+592), Haiti (+509), Honduras (+504), Chile (+56), India (+91), Indonesia (+62), Inmarsat A (ships) (+87X 1), Inmarsat Aero (aeroplanes) (+87X 5), Inmarsat B (mobile) (87X 3), Inmarsat BGAN (+87077, +87078), Inmarsat M (mobile) (+87X 6), Inmarsat Mini-M (mobile) (+87X 76), Iraq (+964), Iran (+98), Iridium (+8816,+8817), Jamaica (+1876), Yemen (+967), South Africa (+27), South Sudan (+211), Jordan (+962), Cayman Islands (+1345), Cambodia (+855), Cameroon (+237), Cape Verde (+238), Qatar (+974), Kazakhstan (+732), Kenya (+254), Kiribati (+686), Corea North (+850), Columbia (+57), Comoras and Mayotte (Mahoré) (+269), Congo Democratic Republic (Zaire) (+243), Congo Republic (+242), Corea South (+82), Costarica (+506), Cuba (+53), Kuwait (+965), Kyrgyzstan (+996), Laos (+856), Lesotho (+266), Libanon (+961), Liberia (+231), Macao (+853), Madagaskar (+261), Malaysia (+60), Malawi (+265), Maledives (+960), Mali (+223), Marianes North (+1670), Marshalls' Islands (+692), Martinic (+596), Mauretania (+222), Mauritius (+230), Mexico (+52), Micronesia (+691), Mongolia (+976), Montserrat (+1664), Mosambique (+258), Namibie (+264), Nauru (+674), Nepal (+977), Niger (+227), Nigeria (+234), Nikaragua (+505), Niue (+683), New Caledonia (+687), New Zeland (+64), Oman (+968), Pakistan (+92), Palau (+680), Panama (+507), Virgin Islands British (+1284), Virgin Islands U.S.A. (+1340), Papua-New Guinea (+675), Paraguay (+595), Peru (+51), Ivory Coast (+225), French Polynesia (+689), Portorico (+1787), Reunion (+262), Equatorial Guinea (+240), Rwanda (+250), Saint Pierre and Miquelon (+508), Salvador (+503), Samoa American (+684), Samoa West (+685), Saudi Arabia (+966), Senegal (+221), Seychely (+248), Sierra Leone (+232), Singapur (+65), Somalia (+252), UAE (+971), Sri Lanka (+94), Central African Republic (+236), Sudan (+249), Surinam (+597), Saint Helen (+290), Saint Lucia (+1758), SSaint Christ and Nevis (+1869), Saint Tome and Principe (+239), Saint Vincent and Grenadines (+1784), Swaziland (+268), Syria (+963), Solomon Islands (+677), Tadjikistan (+992), Taiwan (+886), Tanzania (+255), Thailand (+66), Togo (+228), Thuraya (+88216), Tokelau (+690), Tonga (+676), Trinidad and Tobago (+1868), Turkmenistan (+993), Turky (+1649), Tuvalu (+688), Uganda (+256), Uruguay (+598), Uzbekistan (+998), Vanuatu (+678), Venezuela (+58), Vietnam (+84), Wallis and Futuna (+681), Zambia (+260), Zimbabwe (+263) Effective from October 15, 2016 O2 Czech Republic a.s. 18/26 The pricelist of prepaid services O2 Mobile voice services O2 Mobile internet connection International calls packages Package Validity Free minutes Price/month CZK incl. VAT 30 minutes worldwide 30 179,00 international calls ▪ The bundle is valid for 30 days from its activation. Unused units is not transfered. ▪ Free units - minutes are applied to mobile numbers and fixed line. ▪ The activation will be executed after the sending of SMS INTC30 to the number of 999111. SMS/MMS SENT TO FOREIGN DESTINATIONS ▪ Price of outgoing SMS to international numbers (i.e. number with a country prefix different from +420) is CZK 5,00 incl. VAT. ▪ Price of outgoing MMS to international numbers (i.e. number with a country prefix different from +420) is CZK 9,50 incl. VAT. ▪ The sending of SMS to international destinations does not include free minutes within the tariff or any other SMS packages. Effective from October 15, 2016 O2 Czech Republic a.s. 19/26 The pricelist of prepaid services O2 Mobile voice services O2 Mobile internet connection VII. OTHER SERVICES Combined SMS/MMS services The prices are expressed in CZK incl. VAT. Promo combined news of iDNES Combined news of iDNES SMS/MMS Hospodářské noviny SMS MMS 0,00 1,20 1,20 2,00 5,00 6,00 O2 Active - services (SMS/MMS news) Price in CZK O2 Active - SMS services incl.VAT exl. VAT by selected tariff *111*# menu - display of basic *111*# menu *111*# menu - information of *111*# menu sent by SMS *111*# menu - information of *111*# menu shown on handset display : Ships, Logic,Matches, Moon landing, Cannon battle" SMS/MMS infoservices and SMS Plus – sending of request (by SMS) Disconnection due to theft (KRA), disconnection and re-connection of phone – vacation (PRA),connection of CDR service (PPU), zapojení signalizace příchozích hovorů (SIG), zapojení služby roaming (ROA), connection of COLP rejected (NEZ), disconnection of receipt of SMS from e-mail (NEM)and from web (NWW), account status (ZUS), change of flat fee (ZME), Benefit (BEN), activation and de-activation of WAP (WAPS), missed calls (ZHO), activation and de-activation of O2 Duet (DUET) SMS holidays (A SVATEK, SVATEK) SMS horoscope (A HOR XXX), Love horoscope (A LASKA XXX) 1,21 1,00 by selected tariff 0,00 *1 1,50 1,30 1,24 1,07 iDNES General news (A IDNES V X), ČTK Domestic news(A CTK D X), iDNES Economic news (A IDNES E X), iDNES Sports news (A IDNES S X), ČTK Economic news (A CTK E X), ČTK Sports news (A CTK S X), ČTK Football news (A CTK F X), ČTK Ice Hockey news (A CTK H X), ČTK International news (A CTK M X), ČTK Aktuality - Czech Press Agency Breaking News (A CTK A), Practical jokes (A KAM), Jokes (A VTI), News Blesk (A BLESK), News Slavia Praha (A SLAVIA), Betting service - results (SAZ), Sportka results (SPORTKA), Euromilóny results (EURO), Results of "Štastných 10 / Lucky 10" (STASTNYCH), Sport combi and MMS - Teams from ELH (A TYM), General combii and MMS - SMS/MMS Hospodářské noviny (A IHNED), SMS Sport daily news (A DENIKSPORTSMS), tn.cz news (A TN), SMS weather lores (A PRN) 1,30 1,07 ČTK weather by region(A POC X), weather - cities (A PCS X), browsing in Teletextu ČT (CT1 X), foreign language dictionaries (SLO XXCA prekladane_slovo), radar reports (RAD X), traffic update: Summary (A DOPS X) 2,00 1,65 3,00 3,00 2,48 2,48 3,50 2,89 3,20 14,87 16,00 29,00 57,50 0,00 0,85 2,90 0,85 1,82 7,00 5,00 49,00 2,64 12,29 13,22 23,97 47,52 0,00 0,70 2,40 0,70 1,50 5,79 4,13 40,50 Current traffic situation: Detailed SMS (A DOP X), Summary SMS (A DOPS X) Erotic horoscope (A HORO) Time table - buses SMS (BUS U V X Y),Time table - Czech Railways (VLA U V X Y), train delays SMS (ZPO X), Time table - public/city transport SMS (MHD U V X Y), Partnership horoscope SMS (A HORP), Love Horoscope SMS (A HORL), Time table - Airplanes (ODLET, PRILET),Exchange rates (A KURZ), Exchange rates (A MENA), SMS French (A FRA), SMS Italian (A ITA) SMS English (A ANG) Foundation (NAD) Full version of ČTK (Czech Press Agency) news sent by fax or e-mail iDNES (BK SPORTSMS) sports package, iDNES (BK ZPRAVYSMS) news package Access to AirToy (AIRTOY50) SMS Plus - fax logo SMS Plus - email text (EML) SMS Plus - fax text (FAX) Multiple SMS to O2 (profile edit) (SND) Multiple SMS to other mobile numbers (T-Mobile, Vodafon) (SND) Prices of gasoline and diesel (PHM), Chinese hroroscope (A HORC), Petr Urban's jokes (A URBAN) Pivrnec's calendar (A KAL) Traffic Packages (http://cp.o2.cz/dopravniinformace), iSPORT.cz from Football WC 2014 (BP MIC) *1 by O2 Active service price list The price includes the change of service (not the activation of service). Effective from October 15, 2016 O2 Czech Republic a.s. 20/26 The pricelist of prepaid services O2 Mobile voice services O2 Mobile internet connection Price in CZK O2 Active - MMS services incl.VAT exl.VAT MMS in mobile (DOMOBILU) Blesk MMS (A BLESKMMS), Sport daily news / reports (A DENIKSPORT) iDNES news of the day (A ZPRAVYDNE), Health Horoscope MMS (A ZDRAVI), Jokes MMS (A MVTIP) Czech Ice Hockey Extra-league reports (A ELH) 0,00 4,10 5,00 7,00 0,00 3,39 4,13 5,79 Girl of Blesk (A DIVKAB), iDNES General news and reports (A IDNESMMS V), iDNES Sports news (A IDNESMMS S), ČTK news headlines (A MCTK C), ČTK domestic news (A MCTK D), ČTK sports news (A MCTK S), ČTK football news and reports (A MCTK F), ČTK ice hockey news and reports (A MCTK H), ČTK weather MMS (A MMSPOC) 10,00 8,26 iDNES (BK SPORT) sports package, iDNES (BK ZPRAVY) news package ČTK Weather MMS (A MMSPOC) Smobil Melodies (SPO) On-line web editor – sent to two users (MMSW) iDnes Weather MMS (A POCASI) Personal horoscope MMS (A MMSHOR) 59,00 7,00 45,80 57,50 3,20 3,50 48,76 5,79 37,85 47,52 2,64 2,89 INFORMATION SERVICES Services Price in CZK (incl.VAT) Time information (+420 606 000 606 z MT O2) 4,84 ▪ The prices are expressed in CZK per minute excl. VAT (incl. VAT). ▪ Minimum call duration is a minute. Then the price is applied on a per-second basis. 141xx Services Price in CZK (incl.VAT) 14111 - Assistance for Request for Information on the existence of electronic communications 6,05 networks 14112 - Time 6,05 14114 - Sportka, Sazka, Š10 a Euromiliony (results) 6,05 14116 - weather forecast 6,05 14144 - taxiservice (Tick Tack) 6,05 ▪ The prices are expressed in CZK per minutes excl. VAT (incl. VAT). ▪ The minimum call duration subject to charges in calls made to no. 141xx is two minutes. Then the price is applied on a per-minute basis. Services 14yxx The 14yxx calls with “y” = 0, 2-9 (commercial services) are priced as calls to fixed networks depending on tariff/s chosen by the customer. Service 1180, 1181, 1188 - Information line CZK incl.VAT 34,90 Price per minute for calls CZK exl.VAT 28,84 ▪ Information services allow to connect the call to the requested number. This connected call is charged the same price as calls to the relevant information service. ▪ 1180, 1181: Service of call connection are provided within fixed and mobile networks in the Czech Republic, within intenational calls is call connection possible for call to zones 1 and 6. Service 1188 provides information about national telephone numbers (numbers in the Czech Republic) with the possibility of subsequent call connection. ▪ Calling to Information lines is only possible within the Czech Republic. This service is not reachable from abroad. ▪ The minimum call duration is one minute. After the elapse of the 60 seconds, each call will be charged on a per minute basis (applies to each initiated minute of call). 12xx services (important operator services available country-wide) 12xx CZK incl. VAT equal to fixed line call 12yxx services (important operator services available country-wide) 12yxx CZK incl. VAT equal to a fixed line call 1224 10,15 ▪ The calling with 1224 is charged for each started minute since the beginning of the call. Effective from October 15, 2016 O2 Czech Republic a.s. 21/26 The pricelist of prepaid services O2 Mobile voice services O2 Mobile internet connection O2 Call for deaf people O2 Call for deaf people - mediation of contact abroad CZK incl. VAT 5,32 29,52 5,81 30,01 11,50 35,70 11,50 35,70 13,92 38,12 18,15 42,35 27,83 52,03 60,50 84,70 Country group 1 without translation Country group 1 with translation into english Country group 2 without translation Country group 2 with translation into english Country group 3 without translation Country group 3 with translation into english Country group 4 without translation Country group 4 with translation into english Country group 5 without translation Country group 5 with translation into english Country group 6 without translation Country group 6 with translation into english Country group 7 without translation Country group 7 with translation into english Country group 8 without translation Country group 8 with translation into english ▪ The prices are expressed per 1 minute of call. ▪ Minimal charged call duration is one minute. After the elapse of the minimal call duration, each call will be charged on a per minute basis (applies to each initiated minute of call). ▪ Contacts to Call for deaf people services: 800 142 142 – for people calling in a direction of a man with a hearing disability 800 147 147 – for fax 722 147 147 – for SMS (SMS is charged according to client's tariff) neslysici@o2.cz – for e-mail UIN: 593 439 364 – for ICQ communication E-psací telefon – text-based on-line communication client (http://www.myslimena.cz) ▪ Service is free of charge in the area of Czech republic Country groups for O2 Call for deaf people Country group COUNTRY/DESTINATION 1 Germany, Poland, Austria, Slovakia 2 Australia, Belgium, Denmark, Finland, France, Ireland, Italy and Vatican, Israel, Canada, Cyprus, Luxembourg, Hungary, Netherland, Norway, Portugal, Greece, Slovenia, United States of America, Spain, Sweden, Switzerland, Great Britain 3 4 Mobile network of selected countries: Australia, Belgium, Denmark, Finland, France, Ireland, Italy, Israel, Canada, Cyprus, Luxembourg, Hungary, Netherland, Norway, Portugal, Greece, Slovenia, United States of America, Spain, Sweden, Switzerland, Great Britain Argentina, Belarus, Bosnia and Herzegovina, Bulgaria, Estonia, Hong Kong, Croatia, Japan, Korea, Liechtenstein, Lithuania, Monaco, New Zealand, Romania, San Marino, Singapore, Serbia and Montenegro 5 Albania, Algeria, Andorra, Armenia, Azerbaijan, Brazil, China, Faroe Islands, Georgia, Iceland, South Africa, Kazakhstan, Latvia, Macedonia, Malta, Moldova, Morocco, Russia, the United Arab Emirates, Tunisia, Turkey, Ukraine 6 American Samoa, the U.S. Virgin Islands, Aruba, British Virgin Islands, Egypt, the Philippines, Gibraltar, Chile, Libya, Malaysia, Malawi, Mexico, Peru, Puerto Rico, El Salvador, Syria, Thailand, Taiwan, Turkmenistan, Uzbekistan, Zimbabwe 7 8 Angola, Anquilla, Antigua and Barbuda, Bahrain, Barbados, Belize, Benin, Bermuda, Brunei, Dominica, Dominican Republic, Ecuador, French Guiana, Grenada, Greenland, Guadeloupe, Guatemala, India, Indonesia, Iran, Jamaica, Jordan, Cayman Islands , Qatar, Kenya, Congo, Congo Democratic Republic, Kuwait, Kyrgyzstan, Lebanon, Macao, Martinique, Mongolia, Montserrat, Niger, Nigeria, Pakistan, Palestine, Paraguay, Ivory Coast, Reunion, Saint Pierre and Miquelon, Saudi Arabia, St. Lucia , Saint Kitts and Nevis, Saint Vincent and the Grenadines, Tajikistan, Turks and Caicos Islands, Uganda, Venezuela, Vietnam, Zambia other coutries Effective from October 15, 2016 O2 Czech Republic a.s. 22/26 The pricelist of prepaid services O2 Mobile voice services O2 Mobile internet connection CONTENT DOWNLOADING Welcome tune CZK incl.VAT CZK excl.VAT 19,00 39,00 25,00 10,00 25,00 25,00 25,00 15,70 32,23 20,66 8,26 20,66 20,66 20,66 0,00 0,00 0,00 0,00 0,00 0,00 Mobile phone ringing tone CZK incl.VAT CZK excl.VAT Polyphonic Real Sounds 0,00 - 20,00*1 0,00 - 39,00*1 0,00 - 20,00*1 0,00 - 16,53 0,00 - 32,23 0,00 - 16,53 Pictures CZK incl.VAT CZK excl.VAT Monthly fee Unlimited subscription - monthly subscription Package - monthly subscription Sound Activation of Funny comment Welcome tune Movie comment for 365 days Melody Change of set up of Welcome tune (melody) in section "O2 Melodie" Calls to *66 Activation, de-activation of service, ordering of new welcome tune by SMS *1 Wallpapers Flash wallpapers Mobile phone themes MMS pictures O2 Active "Zábava" Club - weekly subscription 0,00 - 35,00 0,00 - 40,00*1 0,00 - 50,00*1 15,00 0,00 - 28,93 0,00 - 33,06 0,00 - 41,32 12,40 50,00 41,32 Music CZK incl.VAT CZK excl.VAT MP3 Audio CD MP3 package - monthly subscription 0,00 - 39,00*1 0,00-899,00*1 80,00 0,00 - 32,23 0,00-742,98 66,12 Music CZK incl.VAT CZK excl.VAT Game 0,00 - 119,00 O2 Active "Mobile games" Club - weekly subscription Video Video O2 Active video club - weekly subscription Reading *1 0,00 - 98,35 70,00 57,85 CZK incl.VAT CZK excl.VAT 25,00 35,00 20,66 28,93 CZK incl.VAT *1 CZK excl.VAT Magazine / Newspaper E-book 0,00-1400,00 0,00-899,00*1 0,00-1157,02 0,00-742,98 Audiobooks CZK incl.VAT CZK excl.VAT *1 audiobook 0,00-899,00 O2 Active Club CZK incl.VAT CZK excl.VAT 39,00 32,23 O2 Active Club - weekly subcription 0,00-742,98 *1 The accurate price of an item is always shown before the purchase is completed in the detail view of an item at website www.o2active.cz, http://m.o2active.cz or in O2 Active application. Effective from October 15, 2016 O2 Czech Republic a.s. 23/26 The pricelist of prepaid services O2 Mobile voice services O2 Mobile internet connection SPOTIFY Spotify Premium - 30-day subscription Price (CZK) Spotify Premium - 30-day subscription 159,00 ▪ The service is available from June 8, 2016. The service provides the option to repeatedly purchase a thirty-day subscription to a Spotify Premium account and to pay for this subscription by having the credit from a prepaid O2 card subtracted. ▪ The service can be activated or deactivated via www.o2.cz/spotify. If the subscriber activates the service prior to May 31, 2018, they get a ninety-day subscription for free. Once the beneficial trial period runs out, the Subscriber pays a standard pricelist fee for the service. O2 Péče/ O2 Care services at O2 shops Prices O2 Péče/ O2 Care services at O2 shops O2 Péče/ O2 Care services at O2 shops CZK incl. VAT CZK excl. VAT 299,00 247,11 ▪ A customer can use the O2 Care service either when they buy a new phone, tablet or a modem (hereafter “device”) or when they use a device or submit a complaint about a device. ▪ When a device is bought, the O2 Care service includes putting one email account into operation (Gmail.com, Outlook.com, iCloud.com); sample installation of one application from Google Play, Windows Phone Store or App Store; transferring contacts from an old device (that was on offer in O2) to a newly purchased device; sticking a protective glass screen on the display of a phone (the glass screen needs to purchased separately). ▪ When a device is being used, the O2 Care service includes installation and setting of modems and other devices (security devices, cameras, etc.), that are or were on O2 offer; setting up synchronization and connection between a mobile phone/tablet and a notebook; installation of applications on a mobile phone/tablet including various solutions (cloud, etc.); counselling and education based on customer’s requirements. ▪ When a complaint about a device is being submitted, the O2 Care service includes a priority repair in the service center; rental of a replacement device in the repair period; copying contacts from the faulty device to the rented device (if it is possible, based on the type of fault), and copying of contacts back from the rented device to the repaired device. ▪ A customer can buy the O2 Care service as a one-off or repeatedly based on their needs (i.e. when buying a new device or when using a device or when submitting a complaint about a device) and use them all or use only some partial services included in it. Unused partial services cannot be used up later on. Effective from October 15, 2016 O2 Czech Republic a.s. 24/26 The pricelist of prepaid services O2 Mobile voice services O2 Mobile internet connection VIII. PAYMENT TRANSACTIONS ▪ The option to enter a payment order, based on which goods and services provided by partners could be paid for from the credit is activated on prepaid cards by default. The list of partners and their contact info are available on www.o2.cz/3partner and on www.darcovskasms.cz. The duty to issue a bill rests with the partner upon Subscriber’s request. ▪ Subscribers can activate/deactivate their payment transactions after dialling customer line no. 800 02 02 02 or *11 (from O2 mobile network) or by visiting any O2 brand store. ▪ Payment orders can be placed in a form of audiotext call, sending SMS to a special number (Premium SMS, Donor SMS) or by confirming the order on the Internet (m-payment). AUDIOTEX CALL ▪ The number to which the audiotext call is made has the following form - 90X AB CD ZZ, where X represents the service character, AB stands for the minute price or for a connection incl. VAT and CD ZZ identifies the partner. The total transferred price for prefixes 900, 906 and 909 depends on the call interval, minute rate and minimum charged call interval, and the prefix 908 is charged with a fixed rate for executed calls regardless of the interval. PREMIUM SMS ▪ Premium SMS: the ordering Premium SMS MO is texted to 7-digit (90y AB XY) or 5-digit (90y AB) numbers, where ‘z’ indicates the type of service, AB indicates the partner and XY the amount to be paid in CZK. ▪ By texting the ordering SMS MO to a 5-digit number the Subscriber provides their consent with transferring the sum or more sums to the partner, provided that the partner texts back a confirmation Premium SMS MT from an 8-digit number 90z AB XYZ, where XYZ refers to the transferred amount in CZK. In response to one ordering Premium SMS MO, the Subscriber may receive more confirmation Premium SMS MT, depending on partner’s offer, with the sum to be transferred to the partner’s account based on each confirmation Premium SMS. ▪ Reception of confirmation Premium SMS MT can be cancelled by texting STOP NAME OF THE CANCELLED SERVICE to the number, to which the Subscriber has texted the ordering Premium SMS MO. The Subscriber may cancel all confirmation Premium SMS MT and transfer of sums for services provided to the Subscriber on the respective phone number by texting Premium SMS MO reading STOP ALL. Texting Premium SMS MO to a 5-digit number and texting cancellation Premium SMS is charged as a standard SMS according to the Subscriber’s tariff. m-platba ▪ The payment order is placed on the grounds of the order confirmation in the Internet environment. The minimum amount that can be transferred through a single transaction is CZK 10 incl. VAT and the maximum amount is CZK 1,500 incl. VAT. Effective from October 15, 2016 O2 Czech Republic a.s. 25/26 The pricelist of prepaid services O2 Mobile voice services O2 Mobile internet connection IX. FINAL PROVISIONS Final provisions ▪ All services displayed in this Price list are subject to 21% tax in accordance with the Value Added Tax Act no. 235/2004 of Coll., including later amendments. All service prices are expressed in CZK incl. VAT. ▪ The remaining balance on O2 Cards of users migrated from prepaid services to postpaid will be converted into monthly fee (except for rest of bonus credit). The maximum of forwarded credit is CZK 10,000. ▪ Terms and conditions and prices of services, tariffs, bundles, and benefits to which current subscribers will be migrated on October 24, 2015, are specified in the Pricelist of O2 Mobile voice services and O2 Internet connection services – prepaid services, valid as of October 24, 2015, which will be available as of September 24, 2015, at www.o2.cz Effective from October 15, 2016 O2 Czech Republic a.s. 26/26