HS 300 Financial Planning: Process and
Transcription
HS 300 Financial Planning: Process and
Horizons Student Workbook HS 300 Financial Planning: Process and Environment For use with Financial Planning: Process and Environment, 3d Edition 300SW-3 This publication is designed to provide accurate and authoritative information about the subject covered. While every precaution has been taken in the preparation of this material, the authors, and The American College assume no liability for damages resulting from the use of the information contained in this publication. The American College is not engaged in rendering legal, accounting, or other professional advice. If legal or other expert advice is required, the services of an appropriate professional should be sought. © 2009 The American College Press All rights reserved Printed in the United States of America The American College The American College® is an independent, nonprofit, accredited institution founded in 1927 that offers professional certification and graduate-degree distance education to men and women seeking career growth in financial services. The Center for Financial Advisor Education at The American College offers both the LUTCF and the Financial Services Specialist (FSS) professional designations to introduce students in a classroom environment to the technical side of financial services, while at the same time providing them with the requisite sales-training skills. The Solomon S. Huebner School® of The American College administers the Chartered Life Underwriter (CLU®); the Chartered Financial Consultant (ChFC®); the Chartered Advisor for Senior Living (CASL®); the Registered Health Underwriter (RHU®); the Registered Employee Benefits Consultant (REBC®); and the Chartered Leadership Fellow® (CLF®) professional designation programs. In addition, the Huebner School also administers The College’s CFP Boardregistered education program for those individuals interested in pursuing CFP® certification, the CFP® Certification Curriculum.1 The Richard D. Irwin Graduate School® of The American College offers the master of science in financial services (MSFS) degree, the Graduate Financial Planning Track (another CFP Board-registered education program), and several graduate-level certificates that concentrate on specific subject areas. It also offers the Chartered Advisor in Philanthropy (CAP)® and the master of science in management (MSM), a one-year program with an emphasis in leadership. The National Association of Estate Planners & Councils has named The College as the provider of the education required to earn its prestigious AEP designation. The American College is accredited by: The Middle States Commission on Higher Education 3624 Market Street Philadelphia, PA 19104 267.284.5000 The Middle States Commission on Higher Education is a regional accrediting agency recognized by the U.S. Secretary of Education and the Commission on Recognition of 1. Certified Financial Planner Board of Standards, Inc., owns the certification marks CFP®, CERTIFIED FINANCIAL PLANNER™, and CFP (with flame logo)®, which it awards to individuals who successfully complete initial and ongoing certification requirements. iii Postsecondary Accreditation. Middle States accreditation is an expression of confidence in an institution’s mission and goals, performance, and resources. It attests that in the judgment of the Commission on Higher Education, based on the results of an internal institutional self-study and an evaluation by a team of outside peer observers assigned by the Commission, an institution is guided by well-defined and appropriate goals; that it has established conditions and procedures under which its goals can be realized; that it is accomplishing them substantially; that it is so organized, staffed, and supported that it can be expected to continue to do so; and that it meets the standards of the Middle States Association. The American College has been accredited since 1978. The American College does not discriminate on the basis of race, religion, sex, handicap, or national and ethnic origin in its admissions policies, educational programs and activities, or employment policies. The American College is located at 270 S. Bryn Mawr Avenue, Bryn Mawr, PA 19010. The toll-free number of the Office of Professional Education is (888) AMERCOL (263-7265); the fax number is (610) 526-1465; and the home page address is theamericancollege.edu. iv TheAmericanCollege.edu Through The American College’s website, theamericancollege.edu, students can access information on a variety of topics including: • General Information on Courses: Course descriptions, chapter or assignment topics, and required study materials for all Solomon S. Huebner School, Richard D. Irwin Graduate School, and the Center for Financial Advisor Education courses are listed. • The American College Online: The College provides online study materials for this course, including an interactive version of the sample exam, designed to be used in conjunction with the printed study materials to enhance the learning experience. This material is provided only through password access to students registered for this course. To obtain a password, students should complete the e-mail address section of the course registration form; The College will send the student a password and instructions on how to access these materials. • Course Pages/Updates: New developments in the subject area, important study points, links to other useful governmental and organizational websites, and errata in course materials are included. All information is accessible with a password at blackboard.theamericancollege.edu. • Course Registration Procedures: Secure online registration plus registration forms that can be printed and faxed/mailed to The College are available. • Examinations on Demand (EOD) Testing Procedures: The policies and requirements for EOD testing, as well as links to lists of our more than 3,000 test centers, are provided. • Educational Policies and Procedures: The education, experience, ethics, continuing education, and transfer of credit requirements for The College’s designation and graduate programs are explained. v Contents The American College ............................................................................ iii TheAmericanCollege.edu..........................................................................v Table of Contents....................................................................................vii Introduction ............................................................................................xi Course Overview ...................................................................................xiv Important Notes .....................................................................................xv 1 The Financial Planning Process ................................... 1-1 Overview.............................................. 1-1 Preparing for Class 1............................ 1-1 Study Tips for Class 1.......................... 1-2 Post-Class: Test Your Comprehension.................. 1-2 Quick Quiz ........................................... 1-3 Key Terms and Concepts ..................... 1-4 I FINALLY GET IT—FINANCIAL PLANNING, THAT IS........................................ 1-6 ICE BREAKER: HOW TO START THE CONVERSATION WITH CLIENTS ............... 1-8 Class 1 Video Graphics.......................1-11 2 Communicating Effectively with Clients..................... 2-1 Overview.............................................. 2-1 Preparing for Class 2............................ 2-1 Study Tips for Class 2.......................... 2-2 Post-Class: Test Your Comprehension.................. 2-2 Quick Quiz ........................................... 2-3 Key Terms and Concepts ..................... 2-5 Class 2 Video Graphics........................ 2-7 vii 3 Ethics, Professionalism, and Practice Standards.............................................................. 3-1 Overview.............................................. 3-1 Preparing for Class 3............................ 3-1 Important Note ..................................... 3-1 Study Tips for Class 3.......................... 3-2 Post-Class: Test Your Comprehension.................. 3-2 Quick Quiz ........................................... 3-3 Key Terms and Concepts ..................... 3-4 Class 3 Video Graphics........................ 3-7 4 Client Attitudes Toward Risk ....................................... 4-1 Overview ............................................. 4-1 Preparing for Class 4............................ 4-1 Important Note ..................................... 4-2 Study Tips for Class 4.......................... 4-2 Post-Class: Test Your Comprehension.................. 4-3 Quick Quiz ........................................... 4-4 Key Terms and Concepts ..................... 4-6 Class 4 Video Graphics........................ 4-9 5 Gathering Data and Preparing Financial Statements ............................................................ 5-1 Overview.............................................. 5-1 Preparing for Class 5............................ 5-1 Study Tips for Class 5.......................... 5-2 Post-Class: Test Your Comprehension.................. 5-2 Quick Quiz ........................................... 5-3 Key Terms and Concepts ..................... 5-4 Class 5 Video Graphics........................ 5-7 6 Time Value of Money: Basic Concepts and Applications.......................................................... 6-1 Overview.............................................. 6-1 Preparing for Class 6............................ 6-1 Study Tips for Class 6.......................... 6-2 viii Post-Class: Test Your Comprehension.................. 6-3 Quick Quiz ........................................... 6-4 Key Terms and Concepts ..................... 6-6 Class 6 Video Graphics........................ 6-9 7 Time Value of Money: Advanced Concepts and Applications.......................................................... 7-1 Overview.............................................. 7-1 Preparing for Class 7............................ 7-1 Study Tips for Class 7.......................... 7-1 Post-Class: Test Your Comprehension.................. 7-2 Quick Quiz ........................................... 7-3 Key Terms and Concepts ..................... 7-5 Class 7 Video Graphics........................ 7-7 8 Financial Planning for Special Circumstances ........... 8-1 Overview.............................................. 8-1 Preparing for Class 8............................ 8-1 Study Tips for Class 8.......................... 8-2 Post-Class: Test Your Comprehension.................. 8-2 Quick Quiz ........................................... 8-3 Key Terms and Concepts ..................... 8-4 Class 8 Video Graphics........................ 8-7 9 The Regulation of Financial Advisors ......................... 9-1 Overview.............................................. 9-1 Preparing for Class 9............................ 9-1 Study Tips for Class 9.......................... 9-2 Post-Class: Test Your Comprehension.................. 9-2 Quick Quiz ........................................... 9-3 Key Terms and Concepts ..................... 9-4 Class 9 Video Graphics........................ 9-7 10 The Legal and Economic Environment of Financial Institutions.......................................................... 10-1 ix Overview............................................ 10-1 Preparing for Class 10........................ 10-1 Study Tips for Class 10...................... 10-1 Post-Class: Test Your Comprehension................ 10-2 Quick Quiz ......................................... 10-3 Key Terms and Concepts ................... 10-4 Class 10 Video Graphics.................... 10-7 11 Facilitator Instructions: Financial Planning for Special Circumstances....................................... 11-1 Overview.............................................11-1 Preparing for Class 11.........................11-1 Study Tips for Class 11 .......................11-2 Post-Class: Test Your Comprehension.................11-2 Quick Quiz ..........................................11-3 Key Terms and Concepts ...................11-4 Class 11 Video Graphics .....................11-7 12 Review......................................................................... 12-1 Preparing for Review Class ............... 12-1 13 HS 300 Practice Examination................................... 13-1 Answer Key for Practice Examination..................... 13-7 Explanation of Answers to Practice Exam Questions............... 13-8 14 HS 300 SAMPLE EXAMINATION......................... 14-1 ANSWER KEY FOR SAMPLE EXAMINATION ........... 14-22 Answers to Sample Examination Questions ....................... 14-26 x Introduction Overview 1. Financial Planning: Process and Environment Video Course • This is one of six courses necessary to qualify to take the Certified Financial Planner (CFP®) comprehensive exam. • This course is offered at your workplace, making it easier to attend classes and receive facilitated support. • It combines classroom and interactive multimedia technologies that promote learning through practical application of concepts, which, in turn, develop client advisory skills. Course Design 1. Classroom Instruction • Twelve sessions over 12 weeks • Dynamic lectures with optimal graphic support to enhance teaching • Instructional videos, which include interviews with leading experts, bring the course content to life • Quizzes and exercises given weekly as a means for you to assess your understanding of the class content • The course is interactive and includes ongoing forum communications with College faculty and other students 2. Course Materials • Textbook—Financial Planning: Process and Environment, Third Edition, published by The American College Press xi • Student workbook designed to be used prior to, during, and after class and containing weekly assignments and study tips 3. Attendance • Class attendance is very important. To obtain the maximum benefit of this uniquely designed course, you need to attend the regularly scheduled class with other students. This increases interactivity and enhances the learning experience. 4. Time Commitment • An average of 10 to 12 hours of study per week is required to successfully complete the course. – Classroom time—1 to 2 hours each week – Independent study—8 to 10 hours each week to complete the following: ♦ Textbook and student workbook readings that average 49 pages per week. In order to learn the material, students will need to read the text at least twice. That could require approximately 4 hours of their time, depending on the difficulty of content and number of pages. ♦ Test taking that prepares students for the course examination. A multiple-choice sample exam is available in the Supplement to the 3d edition of Financial Planning: Process and Environment. There is another sample exam available online. The sample exams improve students’ familiarity with the course content. 5. Support (to ensure your success) • The American College offers a wide variety of online support services. – Online community: The American College forum for course-related questions at <http://blackboard.theamericancollege.edu> – Other information, such as how to use a financial calculator and how to calculate time value of money (TVM tutorial and practice), available at The American College’s web site xii • On-site facilitators available to assist with course information, planning, and content • Fellow students and advisors (mentors) available to answer questions about course content 6. Audio Review (as a supplementary study aid) • An audio review provides a conversational overview of course material. This audio review is intended as an additional study aid to augment regular course materials. Welcome to The American College’s Horizons Video Course... where you, your company, and The College are working together, as partners, to guarantee your success and professional development. xiii Course Overview HS 300 Financial Planning: Process and Environment Financial Planning: Process and Environment Class Topics Chapter(s) Pages 1 The Financial Planning Process 1 1.1–1.31 I Finally Get It—Financial Planning, That Is Student Workbook Class 1 Ice Breaker: How to Start the Conversation with Clients Student Workbook Class 1 2 Communicating Effectively with Clients 2 2.1–2.38 3 Ethics, Professionalism, and Practice Standards 3 3.1–3.43 4 Client Attitudes Toward Risk 4 4.1–4.44 5 Gathering Data and Preparing Financial Statements 5 5.1–5.54 6 Time Value of Money: Basic Concepts and Applications 6 6.1–6.51 7 Time Value of Money: Advanced Concepts and Applications 7 7.1–7.50 8 Financial Planning Applications 8 8.1–8.64 9 The Regulation of Financial Advisors 9 9.1–9.38 10 The Legal and Economic Environment of Financial Institutions 10 10.1–10.31 11 Financial Planning for Special Circumstances 11 11.1–11.34 1–11 1.1–11.34 Review Financial Planning: Process and Environment xiv Important Notes Exam Scheduling: For information on testing center locations and to schedule exam appointments, call or go to VUE 866-392-6822 vue.com/tac Participate in an online community by accessing The American College’s "Forum" at blackboard.theamericancollege.edu. Post and answer course-related questions to gain valuable subject matter insight from peers and classmates. xv The Financial Planning Process 1 Overview The primary goal of this class is to introduce the six-step financial planning process. This process is the foundation on which the financial planning profession is built, and it provides a framework around which financial planning practitioners develop comprehensive plans for their clients. In support of the primary goal, three different approaches to financial planning are discussed along with the subjects that should be included in a comprehensive plan. Also discussed is how a financial plan can be developed either by using the steps in the financial planning process or by using the financial planning pyramid. The last part of the class analyzes the trends that are creating opportunities in the financial planning marketplace. It then identifies the principal financial goals/concerns of most consumers along with obstacles that prevent them from being achieved. The nine assignments that follow this one broadly explore the basic tools and techniques used in financial planning as well as the environment in which financial planning practitioners operate. Preparing for Class 1 √ Read chapter 1 in Financial Planning: Process and Environment, AT LEAST TWICE. √ Read student workbook readings "I Finally Get It—Financial Planning, That Is" and "Ice Breaker: How to Start the Conversation with Clients," beginning on page 1-6. √ Answer the review questions and self-test questions at the end of the chapter. √ Study the key terms and concepts listed in the textbook. √ Review the Study Tips for Class 1 in the student workbook, and the video graphics starting on page G1-1. √ Participate in the online community for this course by accessing AC Online at <http://blackboard.theamericancollege.edu>. Explore the channels for this course on AC Online including: Course Info, Modules, Exams, Forums, and 1-2 Tools. Stop by the Student Lounge, on the Forum channel to post a note to other students in the course, or Office Hours to post a note for the course instructor. Contact Student Services if you don’t have your user ID or password. Study Tips for Class 1 • As pointed out in the assigned reading, financial planning is a process. – Be sure to understand that financial planning can be done at any of three levels: with a single purpose, with a multiple purpose, or with a comprehensive focus. – It is the process used (not the range of concerns addressed) that determines whether the activity is really financial planning. • • Know the six steps in the general model of the financial planning process including the kinds of activities involved in each step Know the breakdown of life stages and how they can influence the client’s financial planning needs. Post-Class: Test Your Comprehension √ Complete the Quick Quiz for class 1. √ Complete the Key Terms and Concepts matching exercise for class 1. Student Workbook for HS 300 1-3 Quick Quiz Circle your responses: T F 1. Most advocates of comprehensive financial planning provided entirely on a fee-for-service basis recognize that this type of financial planning is practical only for a small, affluent clientele. T F 2. There now appears to be general agreement among financial services practitioners on the question of what constitutes financial planning. T F 3. A comprehensive financial plan can be developed for a client incrementally during the course of several appointments with the client. T F 4. The final step in the financial planning process is plan implementation. T F 5. The advisor’s responsibility in step 4 of the financial planning process is to see that the plan is implemented. T F 6. A survey conducted by the CFP Board in 1999 identified estate planning as the most popular financial planning specialization engaged in by financial planning advisors. T F 7. The phase of the financial life cycle that an individual is currently in strongly influences the priority given to the goals for each of the planning areas. T F 8. Every financial plan is developed around information gathered during a fact-finding process. T F 9. A trend creating opportunities for financial planning advisors is the falling median age of Americans. T F 10. According to a study of baby boomers conducted by The Allstate Corporation in 2001, only about 10 percent of them will continue to work during retirement. Answers to Quick Quiz 1-T, 2-F, 3-T, 4-F, 5-F, 6-F, 7-T, 8-T, 9-F, 10-F Student Workbook for HS 1-4 Key Terms and Concepts Match the key term or concept to the most accurate definition. a. baby-boom generation __________ 1. broad-based measurement of changes in stock-market conditions based on the average performance of 500 widely held common stocks b. financial life cycle __________ 2. client’s psychological attitude toward his or her willingness to expose financial assets to the possibility of loss for the chance to achieve greater financial gain c. financial plan __________ 3. financial planning process that uses the client’s age and assets as a reference point in developing a financial plan d. financial planning pyramid __________ 4. plan designed to carry a client from his or her present financial position to the attainment of financial goals e. financial risk tolerance __________ 5. a widely accepted approach for developing a comprehensive financial plan over time that prioritizes financial goals by categorizing them into three levels f. life-cycle financial planning __________ 6. generation faced with financing their children’s education and aiding their parents while trying to save for their own retirement g. multiple-purpose approach __________ 7. approach to financial planning that occurs when an advisor follows the financial planning process to develop a plan that solves two or more financial problems for a client h. sandwiched generation __________ 8. approach to financial planning that occurs when an advisor follows the financial planning process to develop a plan that solves a single financial problem for a client i. single-purpose approach __________ 9. the five distinct phases in an individual’s financial life or career j. Standard & Poor’s 500 Index __________ 10. generation of people born between 1946 and 1964 Student Workbook for HS 300 1-5 Answers to Key Terms and Concepts Matching 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. j e f c d h g i b a Student Workbook for HS 300 1-6 I FINALLY GET IT—FINANCIAL PLANNING, THAT IS David J. Drucker, MBA, CFP, a financial advisor since 1981, sold his practice 20 years later to write, speak, and consult with other advisors. His newest book—Tools & Techniques of Practice Management—was released by National Underwriters in December 2004 and will be soon followed by his other new book—The One Thing... You Need to Know from Each of Industry’s Most Influential Coaches, Consultants and Visionaries Please visit www.daviddrucker.com for more information. You can reach Dave at dd@daviddrucker.com. Please visit www.daviddrucker.com for more information. You can reach Dave at dd@daviddrucker.com. The views expressed in these articles are the author’s. They do not necessarily reflect the views of Morningstar. Feedback about these articles may be sent to advisorquest@morningstar.com 11/3/04. Reprinted with permission from Morningstar, Inc. Last month, I was traveling all around the country with my associate Laron "D" Shannon interviewing some of the foremost personalities who make it their business to advise us advisors. We lived out of suitcases for three weeks gathering material for our soon-to-be-self-published book, tentatively titled The One Thing...You Need to Know from Each of Industry’s Most Influential Coaches, Consultants and Visionaries. As I sat before each industry guru, I heard one theme over and over again, and it’s made me realize I was doing it all wrong. As much as I understood the value of having a good relationship with each of my clients, my entire financial-planning process was geared, if not to suppress the relationship, at least to delay it unnecessarily. The relationship with one’s client can be speeded up, and most of today’s processes that go under the general heading of "life planning" are designed to show us how to do that. But, ironically, the curricula we follow to become credentialed in the art and science of financial planning miss the mark. But I’m getting ahead of myself. Let’s start at the beginning, which, for most of us, is either the CFP curriculum, or a wirehouse training regimen. What does the CFP curriculum prepare us to do? As my friend Shannon puts it, we’re all taught to stand like nurses with clipboards taking down the client’s quantitative data. This is the very first thing we do in the relationship, as if it were the most critical task we could possibly perform. This is a failure of the system, of course. Wirehouses fail, too, but in a much more institutional way that we’ll discuss later. I remember my own process of working with a new client. A couple would come to my office and receive the usual comfortable chair and favorite beverage. For about an hour, we would talk about why they’d come in. Sure, we’d get to some of their personal issues, the kind that people discuss in the beginning of a real relationship, but it was understood by all parties that the point was to pay lip service to the personal stuff en route to discussing their money. And I have no doubt that my process is what furthered my client’s understanding. I could just as easily have taken the process in a different Student Workbook for HS 300 1-7 direction, but I didn’t know any better. I was learning gradually through experience, but what a boost it would have been if the CFP curriculum had more effectively prepared me. And what was that experience? It was twofold: first, what I was discovering about my most successful client engagements and how I’d achieved them, and second, what I was hearing from the profession about this thing called "life planning." My favorite and best (what many in the industry call "ideal") clients are the Millionaire Next Door types. These are folks who understand the transitory nature of material things, and for that reason, they don’t buy elaborate homes or fancy cars. Instead, they save their money and place greater value on family, church (or synagogue), and community. Student Workbook for HS 300 1-8 ICE BREAKER: HOW TO START THE CONVERSATION WITH CLIENTS by David J. Drucker. 11/3/04 Reprinted with permission from Morningstar, Inc. In the first part of this series, we discussed how—if at all—we form relationships with our clients, and what the place of those relationships is in the overall client engagement. If you accept that a relationship with any client you want to serve for a long, long time must be based on caring, trust, and honesty, then you need to examine how you are creating those relationships. Do you have a systematic process? Or is your process perhaps impeding the relationship, as mine once was? The notion of having a real relationship with one’s clients isn’t new. Nor are the means of getting to that place. It’s just that the industry gets so much advice from so many people that the message—an amazingly common and simple one—gets obscured. So let’s see if I can clarify it for you. In Part I, we said most advisors do things backward, and they can at least partially blame it on the College for Financial Planning. The CFP six-step process teaches us to get the facts first and hear the client later. Oh sure, we are told to investigate the client’s goals. But isn’t it interesting how, in the context of the six-step process where we gleefully move from one box of our data gathering form to the next, the goals almost always seem to be "I want to retire comfortably" or "I want to be able to send the kids to a good university." These are important goals, but the fact that they come up for almost every client should tell you something. It should tell you that clients aren’t being asked to think very deeply about the real possibilities available to them in their lives. Bob Veres, publisher of Inside Information newsletter, says it all the time. Our profession has the opportunity to be the most influential professional service throughout the entire economy. Who else deals with peoples’ money as well as their psyches? Their banker doesn’t. Nor does their psychologist. (And let’s get one thing straight before we go any further, for all of you out there whining about how we’re not trained to be headshrinkers: That’s not what anyone’s talking about; we’re just talking about the same relationship you have with a close friend to whom you listen when he needs to talk.) So it would seem we need to be employing a different process and asking different questions. In short, we need to be having a meaningful conversation with our clients as the first thing we do in the relationship. Why? Because it’s that conversation from which all meaningful planning emanates. Student Workbook for HS 300 1-9 Don’t take my word for it. Look at people as diverse as Deena Katz, president of the Coral Gables, Fla., firm of Evensky, Brown & Katz, and author of Tools and Templates for Your Practice; Bill Bachrach, creator of the Values-Based Selling Academy and author of Values-Based Selling: The Art of Building High-Trust Client Relationships for Financial Professionals; and Mitch Anthony, founder of Advisor Insights, Inc. and author of The Financial Professional’s Storybook and The New Retirementality. Katz tells me it’s not even her job to hold the proverbial clipboard and take down all the client’s particulars. It’s her job to sit down with the client and get to know him or her. You know the routine. You do it every time you go to a party. A party is full of people who are all just one or two degrees of separation removed from you—that is, they all know the host or someone else the host has invited to the party. It’s sort of like a client who is referred to you by someone each of you knows. You sit down with no time pressures, perhaps with a relaxing beverage, and you just talk. In most cases, you seek out commonalities to see if there’s the basis for some kind of relationship going forward. The commonalities aren’t based on the fact that one of you has money and other one manages money. They’re based on personal characteristics and values. Interpreting from my recent interview with Deena, I think that’s pretty close to what she means by the conversation. Bachrach’s message takes a few more steps toward formalization of the conversation concept. Bachrach says you can’t earn a client’s trust without having a conversation about his or her values. In fact, he would say the values conversation must precede the goals conversation, and the goals conversation must precede the money conversation. Instead, most of us pay lip service to the client’s goals and charge full steam ahead toward the money. And Anthony takes it even further. According to Anthony, the client relationship proceeds from an understand of the client’s history, transitions, principles, and goals. In other words, where has the client been and what has she done; what changes has she navigated in her lifetime; what are her beliefs; and what does she want to accomplish. Again, as with Katz’s and Bachrach’s processes, the goals and the money come last. Whatever strategies or investments you throw at the client without first understanding his or her history, transitions, principles, and goals are likely to miss the mark. So how does this change the time-honored planning engagement? Doesn’t it turn it on its head? We do our talking now, and we put on the green eyeshades later. We talk much longer than we used to, and we get more information about the client. Do I hear any objections? Yes, there in the back. What if the client doesn’t want to do all that stuff? What if he says he just wants an investment manager? That’s easy. If that’s the line of work you want to be in, then take him and forget all this nonsense. Student Workbook for HS 300 1-10 If you want real, long-term client relationships, though, tell him to go elsewhere (do it nicely, though; give him a few referrals). Did I see another hand raised? Over here. You still don’t quite get the point of looking at things like history and transitions. Well, when you get this personal with a client, you’re more likely to find out what his real goals are—the ones that go beyond retirement and education planning, goals like, "I hate my job and wish I could quit and do such and such but I never thought I could afford it." You help clients do what they always really wanted to do with their life, and you’ve got clients you couldn’t get rid of if you pushed them off a cliff. We have time for one more question. Didn’t I say there’s a connection here with life planning? You mean you haven’t figured it out yet? The conversation is life planning. It goes by many different names, but at its core, it means being real, asking the questions a caring friend would ask, and helping clients figure out what’s really important to them (unlike one of my first clients who’s primary goal in life was to figure out how to afford to give her daughter a $50,000 wedding). Bottom line: You can hire someone to work the clipboard, but can you work the relationship? Student Workbook for HS 300 _________________________G1-1_________________________ HS 300 Financial Planning: Process and Environment Chapter 1: The Financial Planning Process 1 Course Overview 2 Horizons Instructor • Craig Lemoine, CFP® – Assistant Professor of Financial Planning at The American College – Other professional endeavors • Academic Journals • 8 Years of Life Insurance Industry Experience • Financial Planner 3 Student Workbook for HS 300 _________________________G1-2_________________________ Course Overview HS 300 Financial Planning: Process and Environment • First course in – CFP certification curriculum – ChFC® designation curriculum • Elective in the CLU® designation curriculum 4 CFP Topics List General principles of financial planning Insurance planning and risk management Employee benefits planning Investment planning Income tax planning Retirement planning Estate planning 5 Horizons HS 300 Overview • Facilitator guided • Ten classes covering ten chapters • Review class • Improved success rate 6 Student Workbook for HS 300 _________________________G1-3_________________________ Course Resources • • • • • • • Textbook DVDs Facilitator’s guide Supplement Audio review Flash cards (optional) Review book (optional) 7 Other Course Resources • AC Online http://blackboard.theamericancollege.edu – Announcements – Forum – Interactive exercises – Assessment • Quizzes • Practice exams 8 Pretest Question Is financial planning a product or a process? 9 Student Workbook for HS 300 _________________________G1-4_________________________ Learning Objectives 10 Learning Objectives 1. Explain the six steps in the financial planning process. 2. Describe three different approaches to financial planning, and identify several areas of specialization in which advisors concentrate their activities. 11 Learning Objectives 3. Identify the subjects that should be included in a comprehensive financial plan. 4. Describe what is meant by a person’s financial life cycle, and explain how it relates to life-cycle financial planning. 12 Student Workbook for HS 300 _________________________G1-5_________________________ Learning Objectives 5. Explain how a financial plan can be developed around the steps in the financial planning process. 6. Explain how a financial plan can be developed using the financial planning pyramid. 13 Learning Objectives 7. Explain the trends that are creating opportunities in the financial planning marketplace. 14 Learning Objectives 8. Identify the principal financial goals/ concerns of most consumers, and describe three major obstacles that prevent them from achieving these goals. 15 Student Workbook for HS 300 _________________________G1-6_________________________ Financial Planning Defined CFP Board definition: “Financial planning is the process of meeting your life goals through the proper management of your finances.” 16 Financial Planning Defined Text definition: “Financial planning is a process that ascertains the client’s financial goals and develops a plan for achieving the client’s goals.” 17 Six Steps in the Financial Planning Process 18 Student Workbook for HS 300 _________________________G1-7_________________________ Six Steps in the Financial Planning Process 1. Establishing and defining the clientplanner relationship 2. Gathering client data, including goals 19 Six Steps in the Financial Planning Process 3. Analyzing and evaluating your financial status 4. Developing and presenting financial planning recommendations and/or alternatives 20 Six Steps in the Financial Planning Process 5. Implementing the financial planning recommendations 6. Monitoring the financial planning recommendations 21 Student Workbook for HS 300 _________________________G1-8_________________________ The General Model • Step 1: Establish and define advisorclient relationship – Build relationship – Explain process – Describe products and/or services – Clarify responsibilities – Disclose advisor’s background, philosophy, method of compensation 22 The General Model • Step 2: Determine goals and gather data – Encourage client to determine and prioritize goals – Gather client information • Fact-finding forms • Questionnaires • Counseling • Examination of documents 23 The General Model • Step 3: Analyze and Evaluate the Data – Analyze and evaluate client’s financial condition relative to achieving goals – Revise goals if necessary 24 Student Workbook for HS 300 _________________________G1-9_________________________ The General Model • Step 4: Develop and present a plan – Design recommended strategies to achieve goals • Include alternatives – Use outside experts as needed – Present plan – Obtain client approval 25 The General Model • Step 5: Implement the plan – Help client acquire products and services – Establish accounts – Use outside experts as needed 26 The General Model • Step 6: Monitor the plan – Evaluate performance of implementation vehicles – Review changes in client’s circumstances and the financial environment – Revisit other steps as necessary 27 Student Workbook for HS 300 _________________________G1-10_________________________ Financial Planning in Action 28 Discussion Break The six steps of financial planning convey a fairly linear approach to planning. Discuss how you could adapt this process to be more free wheeling while still covering the six steps. 29 Different Approaches to Planning 30 Student Workbook for HS 300 _________________________G1-11_________________________ Different Approaches to Planning • Single-purpose – How do I invest my 401(k)? • Multi-purpose – How can I meet my goals to retire at 60 and fund my children’s education? 31 Different Approaches to Planning • Comprehensive – How can we manage our wealth to meet our needs for current and future income including the income needs of our planned estate? 32 Tim e an dW ea lth Financial Planning Pyramid Stage 3 Stage 2 Managing Retirement and the Estate Growing Investments Guarding Against Uncertainty Stage 1 33 Student Workbook for HS 300 _________________________G1-12_________________________ Life-Cycle Financial Planning 34 Life-Cycle Financial Planning • • • • Early career (ages 25–35) Career development (ages 35–50) Peak accumulation (ages 50–62) Preretirement (3–6 years before planned retirement) • Retirement (ages 62–66+) 35 Financial Planning Needs • Up and coming (ages 20–39) – 28 percent have a written financial plan – Most tolerant of risk • Mid-life (ages 40–54) – 39 percent have written financial plan – Low to moderate risk tolerance 36 Student Workbook for HS 300 _________________________G1-13_________________________ Financial Planning Needs • Retirement cusp (ages 55–69) – 47 percent have written financial plan – Most likely to have financial professional as advisor 37 Top 10 Reasons People Begin Financial Planning 38 Top 10 Reasons People Begin Financial Planning 10. Sheltering income from taxes (25 percent) 9. Generating current income (26 percent) 39 Student Workbook for HS 300 _________________________G1-14_________________________ Top 10 Reasons People Begin Financial Planning 8. Providing insurance protection (29 percent) 7. Accumulating capital (31 percent) 6. Building a college fund (32 percent) 40 Top 10 Reasons People Begin Financial Planning 5. Planning vacation/travel (34 percent) 4. Managing/reducing current debt (34 percent) 3. Building an emergency fund (40 percent) 41 Top 10 Reasons People Begin Financial Planning 2. Purchasing/renovating home (41 percent) 1. Building a retirement fund (82 percent) Source: CFP Board of Standards, Inc. 2004 National Consumer Survey 42 Student Workbook for HS 300 _________________________G1-15_________________________ Planning’s Partners Client Attorney Accountant Financial Advisor Insurance Agent Registered Representative 43 Financial Planning in Action 44 Planning Trends • • • • • • • Aging population Increase in dual income households Market volatility Technological change Increasing sophistication of consumers Financial planning profession still growing International economy 45 Student Workbook for HS 300 _________________________G1-16_________________________ Building the Plan 46 Building a Plan • • • • • Goals Budget Net worth Risk tolerance Investments 47 Using the Pyramid Model • Liquidity and security • Capital accumulation • Income and purchasing power 48 Student Workbook for HS 300 _________________________G1-17_________________________ What’s in a Comprehensive Plan? • Goals, financial statements, risk tolerance, advisor and client responsibilities • Insurance and risk management • Employee benefits 49 What’s in a Comprehensive Plan? • Investment planning • Income tax planning • Retirement planning • Estate planning 50 Monitoring the Plan 51 Student Workbook for HS 300 _________________________G1-18_________________________ Monitoring the Plan • Determine level of service • Perform periodic reviews – Update financial situation – Analyze variances – Review goals and revise as needed – Track performance of investments 52 Monitoring the Plan • Establish need for rebalancing – Time diversification – Risk modeling 53 Obstacles to Success 54 Student Workbook for HS 300 _________________________G1-19_________________________ Obstacles to Success • Procrastination – Works against the miracle of compound interest • Deficit spending – There’s nothing to save for tomorrow 55 Obstacles to Success • Gaps in understanding – Keeps client from visualizing planning solutions • Unmanaged expectations – Unrealistic goals meet unrealized returns 56 Goal Tending • Consumption/investment decisions – Budgeting allows client to manage cash flow – Net worth keeps score (own-owe) 57 Student Workbook for HS 300 _________________________G1-20_________________________ Goal Tending • Asset allocation balances risk/return tradeoffs when investing for the future – Liquidity – Return – Risk 58 Where the Industry Is Going 59 Where the Industry Is Going • Aging baby boomers • Sandwich generation • Kids’ college fund / our retirement / aging parents • Investing inheritances 60 Student Workbook for HS 300 _________________________G1-21_________________________ Where the Industry Is Going • Social Security concerns • Growth in planners – BLS Occupational Survey expects 21–35 percent growth in field over next 10 years 61 Chapter One Review • Planning is a six step process • Single-purpose, multi-purpose, and comprehensive approaches to plans – Only comprehensive incorporates all seven topic areas 62 Review • Looking back (monitoring) can help you move forward • Overcoming obstacles and maintaining focus on client goals improves odds of success 63 Student Workbook for HS 300 _________________________G1-22_________________________ Review (Continued) • Population trends – Demographics: statistical market characteristics • age • sex • income • educational level 64 Review (Continued) • Population trends – Psychographics: classification of population groups according to psychological variables • attitudes • values • fears Source: Merriam-Webster’s Unabridged Dictionary 65 Review (Continued) • Projected growth in profession 66 Student Workbook for HS 300 Communicating Effectively with Clients 2 Overview Class 2 focuses on learning how to communicate effectively with clients throughout the financial planning process. In step 1 of the process, the advisor’s objective is to establish a relationship with clients that is conducive to planning. Communicating effectively with clients is critical to that relationship. Communication is the single most critical skill that an advisor brings to a financial planning session. Ineffective communication is an obstacle to a strong advisor-client relationship. The failure of clients and advisors to communicate fully and clearly with each other can result in improperly identified financial goals and the formulation of inappropriate planning strategies. The result for the client is not being able to achieve his or her financial goals. The communication process is the starting point from which the advisor helps the client to establish financial goals and then designs a plan to achieve those goals. Simply put, effective communication between the advisor and client is crucial to the financial planning process. As indicated, the purpose of this assignment is to examine the communication process as it typically exists in an advisor-client relationship. This requires reviewing the types of structured communication used in financial planning, the attributes of the effective advisor, basic communication principles, and attending and listening skills. By reviewing these and other aspects of the communication process, it is hoped that this class will help financial advisors become better communicators with their clients. Preparing for Class 2 √ Read chapter 2 in Financial Planning: Process and Environment, AT LEAST TWICE. √ Answer the review questions and self-test questions at the end of the chapter. √ Study the key terms and concepts listed in the textbook. √ Review the Study Tips for Class 2 in the student workbook, and the video graphics starting on page G2-1. 2-2 √ Participate in the online community for this course by accessing AC Online at <http://blackboard.theamericancollege.edu.> Explore the channels for this course on AC Online including: Course Info, Modules, Exams, Forums, and Tools. Stop by the Student Lounge, on the Forum channel to post a note to other students in the course, or Office Hours to post a note for the course instructor. Contact Student Services if you don’t have your user ID or password. Study Tips for Class 2 • • • • • • Review the first four key terms as a way of highlighting the differences between interviewing (both directive/structured and nondirective/unstructured), counseling (help-giving), and advising (giving an expert opinion; advice should be tentative, however, because the best advice is self-advice). Note that client resistance is almost always present in a financial counseling session. Learn the qualities of an effective counselor. Be aware that the counselor must know his or her own values to avoid trying to impose them on the client. Review the 10 basic principles of communication theory. Be aware of the key aspects of attending and listening skills. Thinking in terms examples of practical applications may help in identifying several types of responses made during active listening. Be sure you recognize the difference between types of interviews. The counselor may follow the client’s lead by (a) summarizing, (b) clarifying, or (c) restating the content, or the counselor may lead the client by (a) explaining, (b) interpreting, (c) encouraging or reassuring, and (d) advising or suggesting. Post-Class: Test Your Comprehension √ Complete the Quick Quiz for class 2. √ Complete the Key Terms and Concepts matching exercise for class 2. Student Workbook for HS 300 2-3 Quick Quiz Circle your responses: T F 1. Communication is the single most critical skill that a counselor brings to a counseling session. T F 2. In the nondirective interview, the interviewer controls the pace and content to be covered. T F 3. Help-giving is an integral aspect of the counseling process. T F 4. In the counseling process, questions are the predominant form of counselor response. T F 5. In a communication setting, structuring serves to establish the format and subject matter of the interaction that is to follow. T F 6. Qualities of an effective counselor include unconditional positive regard, accurate empathy, genuineness, and self-awareness. T F 7. People’s values, while deeply internalized, are not immutable, because they can and do change. T F 8. Communication is learned through experience. T F 9. Nonverbal behavior is rarely as important as the client’s words in communicating the client’s message to the financial counselor. T F 10. Effective communication occurs when the receiver interprets the sender’s message in the same fashion as the sender intended it. T F 11. In a financial counseling session, the counselor and client can never not communicate. T F 12. Facial expressions and gestures are nonverbal clues, whereas voice tone and voice pitch are verbal signs. T F 13. Active listening relies most heavily on the use of leading responses made by the counselor. Student Workbook for HS 300 2-4 T F 14. Ideally, questions posed by a financial counselor should be open-ended and should call for more than just a yes or no response on the part of the client. T F 15. Communication can often be improved if we convert some of our questions into statements. Answers to Quick Quiz 1-T, 2-F, 3-T, 4-F, 5-T, 6-T, 7-T, 8-T, 9-F, 10-T, 11-T, 12-F, 13-F, 14-T, 15-T Student Workbook for HS 300 2-5 Key Terms and Concepts Match the key term or concept to the most accurate definition. a. accurate empathy __________ 1. using one’s body to communicate b. active listening __________ 2. the act of putting together a speaker’s words and nonverbal behaviors to get the essence of the communication being sent c. clarifying response __________ 3. predictable patterns of behavior that people display and that can be observed d. closed-ended question __________ 4. in an advisor-client relationship, behavior by the client being counseled that impedes the counseling process e. explanatory response __________ 5. a type of understanding response associated with active listening that enhances communication f. nondirective interview __________ 6. a type of structured communication that allows both the interviewer (advisor) and interviewee (client) to discuss a wider range of subject matters g. physical attending __________ 7. a type of question that solicits singular facts or a yes or no response h. question bombardment __________ 8. a type of leading response in which the advisor explains something to the client in a simple, concise, and comprehensible way i. resistance __________ 9. a faulty questioning technique in which the advisor asks two or more questions without giving the client a chance to respond j. social styles __________ 10. a bonding that occurs when the financial advisor’s sense of the client’s world fits the client’s self-image Student Workbook for HS 300 2-6 Answers to Key Terms and Concepts Matching 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. g. b. j. i. c. f. d. e. h. a. Student Workbook for HS 300 _________________________G2-1_________________________ HS 300 Financial Planning: Process and Environment Chapter 2: Communicating Effectively With Clients 1 Learning Objectives 2 Learning Objectives 1. Explain the importance of communicating effectively with clients throughout the financial planning process. 2. Explain the three main types of structured communication used in financial planning. 3. Explain the importance of structuring communications, building rapport, and handling resistance in communicating with clients. 3 Student Workbook for HS 300 _________________________G2-2_________________________ Learning Objectives 4. 5. 6. 7. 8. Explain the attributes of an advisor that facilitate communicating with clients. Describe several basic communication principles. Explain the importance of attending and listening skills to communicating effectively with clients. Describe several types of leading responses. Compare the advantages and disadvantages of several types of questions used in financial planning. 4 Discussion Break How conscious of body language are you in everyday conversations? Do you manage your own body language... – with clients? – with friends? – with family? 5 Interviewing 6 Student Workbook for HS 300 _________________________G2-3_________________________ Interviewing Process of communicating with a predetermined and specific purpose • Directive interview • Example: Gathering client data by interviewing him or her 7 Directive Interviewing • Formal, structured • Strengths – Brevity – Organization • Weaknesses – Inflexibility – Losing the story for the facts 8 Nondirective Interview • Client controls pace and depth of response • Strengths – Flexibility – Depth – Easier to build client-advisor relationship • Weaknesses – Time consuming – Easier to miss something 9 Student Workbook for HS 300 _________________________G2-4_________________________ Counseling and Advising 10 Counseling • Connotes an offer to help • Less formal and structured than interviewing • Promotes understanding of issues faced rather than solution to problem 11 Financial Counseling Is NOT • Marital counseling • Legal advice • Tax advice Being empathetic and understanding is important but client may need professional services you don’t provide 12 Student Workbook for HS 300 _________________________G2-5_________________________ Advising • Provide specific guidance or suggestions – Best used when advisor has professional knowledge that isn’t readily transferable to client. – Offer after relationship developed or client may not accept • Does advice foster dependency? 13 Communication Considerations 14 Communication Considerations • Structuring communications with clients – Balance need for information against need to build relationship – Don’t waste client time gathering facts if available another way 15 Student Workbook for HS 300 _________________________G2-6_________________________ Communication Considerations • Developing rapport with clients – Mutual acceptance – Alleviating concerns 16 Social Styles 17 Social Styles • Driver • Analytical • Expressive • Amiable 18 Student Workbook for HS 300 _________________________G2-7_________________________ Driver • Action-oriented • Likes to lead – Control – Tell versus ask 19 Analytical • Thinking-oriented • Facts lead • Builds to a decision based on information 20 Expressive • Intuition-oriented • Emote, tell 21 Student Workbook for HS 300 _________________________G2-8_________________________ Amiable • Relationship-oriented • Emote, ask 22 Effective Communication 23 Communicating Effectively • Listening skills – As important as speaking skills • Communications goals – Keep in mind for • Relationship/goals data • Communications structure 24 Student Workbook for HS 300 _________________________G2-9_________________________ Resistance • Continue communication and relationship building by – Dealing with client resistance – Recognizing client resistance – Knowing sources of resistance 25 Resistance • Dealing with client resistance – Recognize and categorize – Keeps the communications flowing and relationship building 26 Sources of Client Resistance • Privacy issues • Death/dying • Marital discord – Separation/divorce – Disagreements over the children – Empty nest issues – Midlife crises 27 Student Workbook for HS 300 _________________________G2-10_________________________ Discussion Break How do you feel about TV ads for financial advisors where the advisor is shown as both trusted friend and advisor? If you like the imagery, why do you like it? If you don’t like the image, what bothers you about it? 28 Attributes of an Effective Advisor 29 Attributes of an Effective Advisor • • • • Unconditional positive regard Like and respect have a circular effect Accurate empathy Identification without and empathy without transferring • Genuineness • Awareness of client’s social style 30 Student Workbook for HS 300 _________________________G2-11_________________________ Attributes of an Effective Advisor • Self-awareness of – Limits and strengths – Comfort zone, social style, avoidance strategies – Need to control, need to fix, degree of openness – Not using own values to frame client’s decisions 31 Attributes of an Effective Advisor • Build on your strengths and work around your weaknesses – Will give you more satisfied clients and a better practice • Orientation to values • Respect differences 32 Communication Principles 33 Student Workbook for HS 300 _________________________G2-12_________________________ Basic Communication Principles • • • • • Elements of nonverbal behaviors Attending and listening skills Active listening Questions Statements 34 Elements of Nonverbal Behaviors • Body language – Positions – Movements – Gestures 35 Elements of Nonverbal Behaviors • Facial expressions • Eye contact • Voice 36 Student Workbook for HS 300 _________________________G2-13_________________________ Interpreting Nonverbal Behaviors • Only clues or indicators – Not infallible • Two-way nonverbal communication – Client and advisor 37 Attending and Listening 38 Physical Attending • • • • • Square on Open posture Lean in Good eye contact Stay relaxed 39 Student Workbook for HS 300 _________________________G2-14_________________________ Active Listening • Nonverbal communication plus • Understanding responses – Continuing – Restatement of content – Reflection of feeling 40 Active Listening—Responses • Clarifying response – Facilitates client’s self-understanding – Attends to client’s feelings – Communicates advisor’s understanding – Moves client toward clearer definition of problem 41 Active Listening—Responses • Summarization response • Leading responses – Explanatory – Interpretive – Reassuring – Suggestive 42 Student Workbook for HS 300 _________________________G2-15_________________________ Questions 43 Questions • Open-ended versus closed-ended questions • Leading questions – Either/or – True/false 44 Questions • Why questions • Question bombardment 45 Student Workbook for HS 300 _________________________G2-16_________________________ Concluding Remarks • Statements – Advisor is responsible for what is said • Questions – Client is responsible for what is said 46 Financial Planning in Action 47 Chapter Two Review 48 Student Workbook for HS 300 _________________________G2-17_________________________ Chapter Two Review • Interviewing, counseling, advising • Structured versus unstructured communication • Self-awareness • Client awareness 49 Chapter Two Review • • • • • Nonverbal communication Active listening Steering your responses Asking appropriate questions Making appropriate statements 50 Student Workbook for HS 300 Ethics, Professionalism, and Practice Standards 3 Overview The public’s confidence in the financial services industry has diminished considerably during the past few years. This is primarily due to highly publicized ethical transgressions by practitioners. This class focuses on the role of ethics, professionalism, and practice standards in the financial services profession. Preparing for Class 3 √ Read chapter 3 in Financial Planning: Process and Environment, AT LEAST TWICE. √ Answer the review questions and self-test questions at the end of the chapter. √ Study the key terms and concepts listed in the textbook. √ Review the Important Note and Study Tips for Class 3 in the student workbook, and the video graphics starting on page G3-1. √ Participate in the online community for this course by accessing AC Online at <http://blackboard.theamericancollege.edu>. Explore the channels for this course on AC Online including: Course Info, Modules, Exams, Forums, and Tools. Stop by the Student Lounge, on the Forum channel to post a note to other students in the course, or Office Hours to post a note for the course instructor. Contact Student Services if you don’t have your user ID or password. Important Note √ The following topic will be briefly covered in class 3: – CFP Financial Planning Practice Standards—p. 3.16–3.29 You are responsible for studying these materials on your own. 3-2 Study Tips for Class 3 • • • • Review The American College Code of Ethics. Review the principles in the Code of Ethics and Professional Responsibility of the CFP Board of Standards. Think of examples within your frame of reference of organizational policies or activities that have the effect of compromising ethical decision making. Think of five activities in the financial services industry that represent unethical behavior and rank them (1) in order of their relative importance and (2) in order of their relative frequency. Post-Class: Test Your Comprehension √ Complete the Quick Quiz for class 3. √ Complete the Key Terms and Concepts matching exercise for class 3. Student Workbook for HS 3-3 Quick Quiz Circle your responses: T F 1. In all cases, compliance with the law ensures ethical behavior. T F 2. Adherence to the Code of Ethics of The American College is mandatory. T F 3. A spirit of altruism is an important characteristic of a financial services professional. T F 4. Recommending replacement of a life insurance policy is always unethical. T F 5. An ethical problem is more easily defined than a legal problem. T F 6. There is a concrete body of ethical standards that serves as recourse in ethical dilemmas. T F 7. The CFP Board’s Code of Ethics defines standards of professional conduct of CFP Board designees for purposes of civil liability. T F 8. A professional is a person engaged in a field that requires, among other things, a threshold entrance requirement. T F 9. Practice standards are statements regarding an element of the financial planning process. T F 10. A practice standard in the 600 Series is related to defining the scope of the engagement. Answers to Quick Quiz 1-F, 2-T, 3-T, 4-F, 5-F, 6-F, 7-F, 8-T, 9-T, 10-F Student Workbook for HS 3-4 Key Terms and Concepts Match the CFP Board’s Financial Planning Practice Standards to the related Code Principle(s). You may use each Code Principle more than once, and the Practice Standards may relate to more than one Code Principle. Code Principle Practice Standards a. Integrity __________ 1. 100-1 Defining the scope of the engagement b. Objectivity __________ 2. 200-1 Determining a client’s personal and financial goals, needs, and priorities c. Competence __________ 3. 200-2 Obtaining quantitative information and documents d. Fairness __________ 4. 300-1 Analyzing and evaluating the client’s information e. Confidentiality __________ 5. 400-1 Identifying and evaluating financial planning alternative(s) f. Professionalism __________ 6. 400-2 Developing the financial planning recommendation(s) g. Diligence __________ 7. 400-3 Presenting the financial planning recommendation(s) __________ 8. 500-1 Agreeing on implementation responsibilities __________ 9. 500-2 Selecting products and services for implementation __________ 10. 600-1 Defining monitoring responsibilities Student Workbook for HS 3-5 Answers to Key Terms and Concepts Matching 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Fairness, Diligence Diligence Diligence Objectivity, Competence, Diligence Objectivity, Competence, Professionalism, Diligence Objectivity, Competence, Professionalism, Diligence Integrity, Objectivity, Professionalism Competence, Fairness, Professionalism, Diligence Objectivity, Fairness, Professionalism, Diligence Diligence Student Workbook for HS 300 _________________________G3-1_________________________ HS 300 Financial Planning: Process and Environment Chapter 3: Ethics, Professionalism, and Practice Standards Learning Objectives Learning Objectives 1. Describe the role of ethics in society. 2. Explain the relationship between law and ethics. 3. Identify common themes and sentiments found in almost all ethics codes applicable to financial advisors. Student Workbook for HS 300 _________________________G3-2_________________________ Learning Objectives 4. Summarize the content of codes of ethics of Certified Financial Planner Board of Standards, Inc. and The American College. 5. Briefly explain what these codes mean in terms of daily professional practice. 6. Describe the qualities that define a professional. Learning Objectives 7. Identify the hallmarks of professional behavior for financial advisors. 8. Explain why financial planning professionals are subject to increased risk of legal liability in business dealings with clients. Learning Objectives 9. Explain the nature and significance of Certified Financial Planner Board’s practice standards for financial planning practitioners. Student Workbook for HS 300 _________________________G3-3_________________________ Discussion Break If you had to choose between an advisor who would operate (a) above the law, OR (b) above the call (of duty), which advisor would you choose? Would you pay a premium to use either advisor? Relationship Between Law and Ethics Relationship Between Law and Ethics Ethics Law Student Workbook for HS 300 _________________________G3-4_________________________ Relationship Between Law and Ethics • How We Ought to Live: Managers that define ethics as legal compliance are implicitly endorsing a code of moral mediocrity for their organizations. Lynn Sharpe Paine Relationship Between Law and Ethics • You cannot legislate morality – Not quite true – That is the intersection of ethics and law Role of Ethics • Ethical Codes for Financial Advisors – CFP® Board of Standards – The American College Student Workbook for HS 300 _________________________G3-5_________________________ Overview of the CFP Board’s Code of Ethics and Professional Responsibility Certified Financial Planning Board Overview • Code of Ethics and Professional Responsibility (Code of Ethics) • Rules of Conduct • Financial Planning Practice Standards (Practice Standards) • Disciplinary Rules and Procedures (Disciplinary Rules) Certified Financial Planning Board Code of Ethics CFP Board adopted the Code of Ethics to establish the highest principles and standards. These Principles are general statements expressing the ethical and professional ideals certificants and registrants are expected to display in their professional activities. Student Workbook for HS 300 _________________________G3-6_________________________ Certified Financial Planning Board The Principles form the basis of CFP Board’s Rules of Conduct, Practice Standards and Disciplinary Rules, and these documents together reflect CFP Board’s recognition of certificants’ and registrants’ responsibilities to the public, clients, colleagues and employers. Certified Financial Planning Board Rules of Conduct The Rules of Conduct establish the high standards expected of certificants and describe the level of professionalism required of certificants. The Rules of Conduct are binding on all certificants, regardless of their title, position, type of employment or method of compensation, and they govern all those who have the right to use the CFP® marks, whether or not those marks are actually used. Certified Financial Planning Board The universe of activities engaged in by a certificant is diverse, and a certificant may perform all, some or none of the typical services provided by financial planning professionals. Student Workbook for HS 300 _________________________G3-7_________________________ Certified Financial Planning Board Violations of the Rules of Conduct may subject a certificant or registrant to discipline. Because CFP Board is a certifying and standardssetting body for those individuals who have met and continue to meet CFP Board’s initial and ongoing certification requirements, discipline extends to the rights of registrants and certificants to use the CFP® marks. Certified Financial Planning Board Practice Standards The Practice Standards describe best practices of financial planning professionals providing professional services related to the six elements of the financial planning process. Certified Financial Planning Board Disciplinary Rules The Disciplinary Rules provide a fair process pursuant to which certificants are given notice of potential violations and an opportunity to be heard by a panel of other professionals. Student Workbook for HS 300 _________________________G3-8_________________________ Code of Ethics Principles Seven Principles Principle 1: Integrity Provide professional services with integrity. Seven Principles Principle 2: Objectivity Provide professional services objectively. Student Workbook for HS 300 _________________________G3-9_________________________ Seven Principles Principle 3: Competence Maintain the knowledge and skill necessary to provide professional services competently. Seven Principles Principle 4: Fairness Be fair and reasonable in all professional relationships. Disclose conflicts of interest. Seven Principles Principle 5: Confidentiality Protect the confidentiality of all client information. Student Workbook for HS 300 _________________________G3-10_________________________ Seven Principles Principle 6: Professionalism Act in a manner that demonstrates exemplary professional conduct. Seven Principles Principle 7: Diligence Provide professional services diligently. Rules of Conduct (Distilled) Student Workbook for HS 300 _________________________G3-11_________________________ Rules of Conduct 1. Defining the Relationship With the Prospective Client or Client 1.1 1.2 1.3 1.4 Services provided by certificant. Obligations of both parties when financial planning takes place. Written agreement must include these items when financial planning takes place. Fiduciary responsibility of certificant in planning relationships. Rules of Conduct 2. Information Disclosed to Prospective Clients and Clients 2.1 2.2 Don’t lie, mislead, misstate or omit in client communications Required disclosures Rules of Conduct 3. Prospective Client and Client Information and Property 3.1 Confidentiality of client information 3.2 Secure information and property 3.3 Obtain all information relative to decision making process 3.4 I.D. client assets 3.5 Maintain complete records Student Workbook for HS 300 _________________________G3-12_________________________ Rules of Conduct 3. Prospective Client and Client Information and Property 3.6 Don’t borrow from client (exceptions) 3.7 Don’t lend to client (exceptions) 3.8 No commingling of client assets with certificant assets (exceptions) 3.9 No commingling of client assets with other client assets (exceptions) 3.10 Return client assets when asked or as agreed. Rules of Conduct 4. Obligations to Prospective Clients and Clients 4.1 Fair treatment/professional service 4.2 Advise in areas of competency 4.3 Comply with applicable regulations 4.4 Exercise reasonable and prudent judgment 4.5 Make or implement suitable recommendations Rules of Conduct 4. Obligations to Prospective Clients and Clients 4.6 Provide reasonable and prudent professional supervision of subordinates or third parties. 4.7 Obligation to inform clients of suspension or revocation action by CFP Board Student Workbook for HS 300 _________________________G3-13_________________________ Rules of Conduct 5. Obligations to Employers 5.1 5.2 Perform professional services with dedication to lawful objectives of employer/principal. Obligation to inform employer/ principal of suspension or revocation action by CFP Board Rules of Conduct 6. Obligations to CFP Board 6.1 6.2 Abide by Board rules Meet Board requirements including C.E. 6.3 Keep contact information current 6.4 Notify Board of convictions, professional suspensions or bar 6.5 Not engage in conduct that reflects adversely on integrity or fitness as a certificant CFP Board’s Financial Planning Practice Standards Student Workbook for HS 300 _________________________G3-14_________________________ Practice Standards These Practice Standards are intended to: 1. 2. 3. Assure that the practice of financial planning by CERTIFIED FINANCIAL PLANNER™ professionals is based on established norms of practice; Advance professionalism in financial planning; and Enhance the value of the financial planning process. Description of Practice Standards A Practice Standard establishes the level of professional practice that is expected of certificants engaged in financial planning. Description of Practice Standards The Practice Standards apply to certificants in performing the tasks of financial planning regardless of the person’s title, job position, type of employment or method of compensation. Compliance with the Practice Standards is mandatory for certificants whose services include financial planning or material elements of the financial planning process. Student Workbook for HS 300 _________________________G3-15_________________________ Description of Practice Standards The Practice Standards are designed to provide certificants with a framework for the professional practice of financial planning. Similar to the Rules of Conduct, the Practice Standards are not designed to be a basis for legal liability to any third party. Format of the Practice Standards Each Practice Standard is a statement regarding an element of the financial planning process. It is followed by an explanation of the Standard, its relationship to the Code of Ethics and Rules of Conduct, and its expected impact on the public, the profession and the practitioner. Compliance With the Practice Standards The practice of financial planning consistent with these Practice Standards is required for certificants who are financial planning practitioners. Student Workbook for HS 300 _________________________G3-16_________________________ Practice Standards 100-1: Defining the Scope of the Engagement The financial planning practitioner and the client shall mutually define the scope of the engagement before any financial planning service is provided. Practice Standards 100-1: Defining the Scope of the Engagement The financial planning practitioner and the client shall mutually define the scope of the engagement before any financial planning service is provided. Gathering Client Data 200-1: Determining a Client’s Personal and Financial Goals, Needs and Priorities The financial planning practitioner and the client shall mutually define the client’s personal and financial goals, needs and priorities that are relevant to the scope of the engagement before any recommendation is made and/or implemented. Student Workbook for HS 300 _________________________G3-17_________________________ Gathering Client Data 200-2: Obtaining Quantitative Information and Documents The financial planning practitioner shall obtain sufficient quantitative information and documents about a client relevant to the scope of the engagement before any recommendation is made and/or implemented. Practice Standards 300-1: Analyzing and Evaluating the Client’s Information A financial planning practitioner shall analyze the information to gain an understanding of the client’s financial situation and then evaluate to what extent the client’s goals, needs and priorities can be met by the client’s resources and current course of action. CFP Board’s Financial Planning Practice Standards Part 2 Student Workbook for HS 300 _________________________G3-18_________________________ Developing and Presenting the Financial Planning Recommendation(s) The 400 Series - These Practice Standards can be described as “What is Possible?” “What is Recommended?” “How is it Presented?” Developing and Presenting the Financial Planning Recommendation(s) 400-1: Identifying and Evaluating Financial Planning Alternative(s) The financial planning practitioner shall consider sufficient and relevant alternatives to the client’s current course of action in an effort to reasonably meet the client’s goals, needs and priorities. Developing and Presenting the Financial Planning Recommendation(s) 400-2: Developing the Financial Planning Recommendation(s) The financial planning practitioner shall develop the recommendation(s) based on the selected alternative(s) and the current course of action in an effort to reasonably meet the client’s goals, needs and priorities. Student Workbook for HS 300 _________________________G3-19_________________________ Developing and Presenting the Financial Planning Recommendation(s) 400-3: Presenting the Financial Planning Recommendation(s) The financial planning practitioner shall communicate the recommendation(s) in a manner and to an extent reasonably necessary to assist the client in making an informed decision. Practice Standards 500-1: Agreeing on Implementation Responsibilities The financial planning practitioner and the client shall mutually agree on the implementation responsibilities consistent with the scope of the engagement. Practice Standards 500-2: Selecting Products and Services for Implementation The financial planning practitioner shall select appropriate products and services that are consistent with the client’s goals, needs and priorities. Student Workbook for HS 300 _________________________G3-20_________________________ Practice Standards 600-1: Defining Monitoring Responsibilities The financial planning practitioner and client shall mutually define monitoring responsibilities. The American College Code of Ethics The American College Code of Ethics: Pledge In all my professional relationships, I pledge myself to the following rule of ethical conduct: I shall, in light of all conditions surrounding those I serve, which I shall make every conscientious effort to ascertain and understand, render that service which, in the same circumstances, I would apply to myself. Student Workbook for HS 300 _________________________G3-21_________________________ The American College Code of Ethics: Eight Canons I. Conduct yourself at all times with honor and dignity. II. Avoid practices that would bring dishonor upon your profession or The American College. III. Publicize your achievement in ways that enhance the integrity of your profession. The American College Code of Ethics: Eight Canons IV. Continue your studies throughout your working life so as to maintain a high level of professional competence. V. Do your utmost to attain a distinguished record of professional service. VI. Support the established institutions and organizations concerned with the integrity of your profession. The American College Code of Ethics: Eight Canons VII. Participate in building your profession by encouraging and providing appropriate assistance to qualified persons pursuing professional studies. VIII. Comply with all laws and regulations, particularly as they relate to professional and business activities. Student Workbook for HS 300 _________________________G3-22_________________________ SEC Reg. IA-2256 Role of Ethics • Practical application of ethics code • IA-2256 requires that RIAs adopt code of ethics Ethics Mandate for Investment Advisors • IA-2256 Investment Advisor Codes of Ethics – Mandates registered advisers to adopt a code of ethics – Subject to compliance and records – Code breach is actionable Student Workbook for HS 300 _________________________G3-23_________________________ Discussion Break As ethics and practice standards place increased demands on your business’s time and budget, how will you “manage” ethics in your practice? Characteristics of a Professional Characteristics Defining Professional • • • • Specialized knowledge Threshold entrance requirement Sense of altruism Code of ethics Student Workbook for HS 300 _________________________G3-24_________________________ Professional Behavior • Does advisor listen to client? • Does advisor answer client’s questions? • Is advisor gathering information sufficient to provide good advice? • Has advisor educated client about products and/or services? Professional Behavior • Has advisor considered client’s ability to deal with risk in recommendations? • Has advisor disclosed educational background and affiliations in financial planning to the client? • Does advisor provide client with a sense of steady service? Professional Behavior • Does advisor handle money matters properly? • Does advisor refer to other experts? • Does advisor seem up-to-date? Student Workbook for HS 300 _________________________G3-25_________________________ Characteristics of Professional • Behaving professionally – Salesperson’s standard is suitability – Advisor’s standard is fiduciary • Increased risk of legal liability – Lawsuits and complaints damage reputation and practice • NASD’s broker check • CFP® Board reports disciplinary actions Applying CFP® Practice Standards to Financial Planning Process Financial Planning Process Steps and Corresponding Practice Standard(s) • Establishing and defining advisor-client relationship 100-1 Defining the scope of engagement • Determining goals and gathering data 200-1 Determining goals, needs, priorities 200-2 Obtaining information and documents Student Workbook for HS 300 _________________________G3-26_________________________ Financial Planning Process Steps and Corresponding Practice Standard(s) • Analyzing and evaluating data 300-1 Analyzing and evaluating the client’s information Financial Planning Process Steps and Corresponding Practice Standard(s) • Developing and presenting a plan 400-1 I.D. alternatives 400-2 Develop recommendation 400-3 Present recommendation Financial Planning Process Steps and Corresponding Practice Standard(s) • Implementing the plan 500-1 Agreeing on implementing responsibilities 500-2 Selecting products and services for implementation Student Workbook for HS 300 _________________________G3-27_________________________ Financial Planning Process Steps and Corresponding Practice Standard(s) • Monitoring the plan 600-1 Defining monitoring responsibilities Chapter Three Review Chapter Three Review • • Ethics and the law CFP Code Principles and Rules – – – – Integrity Objectivity Competence Fairness – Confidentiality – Professionalism – Diligence Student Workbook for HS 300 _________________________G3-28_________________________ Chapter Three Review • The American College Code – Pledge – Canons • SEC Reg. IA-2256 – Code breach is actionable • What does it mean to be a professional? • What does it mean to not be a professional? Chapter Three Review • CFP Board® steps in financial planning process and corresponding practice standards Student Workbook for HS 300 Client Attitudes Toward Risk 4 Overview Investments are characterized by different levels of risk and potential return. Both ethical and regulatory principles require that the financial advisor recommend only those products and investment strategies that are suitable given the client’s investment objectives, financial capacity to absorb a loss, and psychological propensity for risk taking. The goal is to deliver the most return for the amount of tolerable risk. Proper asset allocation requires a determination of the client’s risk tolerance. Financial advisors of all types need to understand risk tolerance and convey to their clients its significance in reaching proper investment decisions. Determining a client’s level of risk tolerance, while extremely important, is also one of the most difficult tasks facing the financial advisor. Done properly, however, it will improve relationships with clients and lessen the possibility of litigation by those who have invested beyond their comfort level. To help us understand client attitudes toward risk, this class examines how people view risk and how they process information about risk factors. It explores the reasons people either minimize or maximize the objective level of risk in a situation. It also identifies demographic and personality characteristics that have been linked to risk tolerance. Finally, it considers various approaches to assessing a client’s risk-taking propensity and notes their relative merits and drawbacks. Preparing for Class 4 √ Read chapter 4 in Financial Planning: Process and Environment, AT LEAST TWICE. √ Answer the review questions and self-test questions at the end of the chapter. √ Study the key terms and concepts listed in the textbook. √ Review the Important Note and Study Tips for Class 4 in the student workbook, and the video graphics starting on page G41. 4-2 √ Participate in the online community for this course by accessing AC Online at <http://blackboard.theamericancollege.edu>. Explore the channels for this course on AC Online including: Course Info, Modules, Exams, Forums, and Tools. Stop by the Student Lounge, on the Forum channel to post a note to other students in the course, or Office Hours to post a note for the course instructor. Contact Student Services if you don’t have your user ID or password. Important Note √ The following topics will be briefly covered in class 4: – Communicating Probability Statements Verbally—p. 4.28–4.29 You are responsible for studying these materials on your own. Study Tips for Class 4 • • • • • • • Be prepared to tell why the topic of client risk tolerance should be important to financial planners. Be aware that most people’s intuitive understanding of risk differs from the more mathematical definitions of risk, as in the field of finance, and that most people’s intuitive (subjective) assessment of risk is affected by "bounded rationality." Be able to list the first four limitations on rational thinking discussed in the text. Definitions of each of these biases are a source of examination questions. Be aware that the client’s risk tolerance in one of the four areas, for example, monetary situations, can be quite different from the same client’s risk tolerance in the other three areas (physical, social, and ethical). Can you give examples from your own clients (for example, a pro football player who is a very conservative investor)? Be able to distinguish between the characteristics of monetary risk averters and risk takers. Study how each of the personal and occupational characteristics tend to influence or reflect risk tolerance. Know the following practical techniques for assessing a client’s risk tolerance: – Focus on monetary risk taking. – Assume the client is risk averse, unless evidence to the contrary can be obtained. Student Workbook for HS 300 4-3 – Remember that people are more likely to overstate than understate their risk-taking propensity. – Keep in mind that even risk-averse individuals may be risk-seeking in situations where the choices are between losses. People are reluctant to cut their losses. – Start your assessment by looking at the client’s demographic characteristics and personality makeup. However, just because a person belongs to a group that is more risk tolerant or risk averse than average, it does not mean that the client facing you today will necessarily follow the group pattern. – Look for quantitative-assessment devices that are accurate and allow you to compare the client’s performance to a norm group. – Consider the results from a questionnaire or other measurement device as only an approximation of the client’s actual risk tolerance. No assessment procedure is perfect; they are all susceptible to some error. – Diversify your methods of assessment. This will allow you to draw on the strengths of the various techniques. – Use the information you collect to start a dialogue with the client about risk tolerance. When an agreement is reached, ask the client to provide a written confirmation of the results of this assessment. – Realize that biases may be operating on the client’s risk perceptions (for example, familiarity, availability, and so on), which may be inflating or deflating the client’s true level of risk tolerance. – Remember that a client’s propensity for risk taking does not necessarily remain constant throughout his or her lifetime. Post-Class: Test Your Comprehension √ Complete the Quick Quiz for class 4. √ Complete the Key Terms and Concepts matching exercise for class 4. Student Workbook for HS 300 4-4 Quick Quiz Circle your responses: T F 1. One of the characteristics that distinguishes risk averters from risk takers is that risk averters are typically more optimistic than risk takers. T F 2. Compared to low-risk-tolerant mutual fund investors, high-risk-tolerant mutual fund investors are more likely to rely on the advice of professional advisers. T F 3. After 10 flips of a perfectly balanced coin in which the results were all heads, most people are likely to estimate intuitively that the chances of the eleventh coin flip being heads is less than 50–50. T F 4. Availability bias refers to the fact that events that are easy to imagine or recall will be judged by most people as less probable than they actually are. T F 5. People tend to psychologically overemphasize short-term risks in comparison with long-term risks. T F 6. Alcohol consumption typically causes people to become more reckless and to take greater risks than they would ordinarily. T F 7. Since there is very little similarity between most people’s risk tolerance in financial matters to that in other aspects of their lives, there is little reason for the financial planner to be concerned about a client’s risk-taking disposition in nonfinancial matters. T F 8. The thrill seeker is a personality type that consistently is a risk taker in all or most dimensions of life. T F 9. Research indicates that most people are more comfortable describing the probability of an event in words rather than in numbers. Student Workbook for HS 300 4-5 T F 10. The real-life-choices approach to the assessment of risk tolerance is based on the assumption that the best predictor of a client’s risk tolerance is the client’s identification of his or her financial objectives. Answers to Quick Quiz 1-F, 2-F, 3-T, 4-F, 5-T, 6-T, 7-F, 8-T, 9-T, 10-F Student Workbook for HS 300 4-6 Key Terms and Concepts Match the key term or concept to the most accurate definition. a. absolute risk tolerance __________ 1. the tendency of some individuals to engage in risky behaviors on a voluntary basis, seemingly failing to appreciate the true level of danger in the situation b. bounded rationality __________ 2. the manner in which human beings behave because of the limits on their rationality c. denial of risk __________ 3. the characteristic of seeking to limit the size of the potential loss rather than seeking to minimize the variability of the potential returns d. familiarity bias __________ 4. standards of measurement, such as average, that allow comparison of an individual to a representative group e. illusion of control bias __________ 5. individuals who are relatively unwilling to incur financial risk f. loss aversion __________ 6. an interpretation of the riskiness of a situation, which is not necessarily the same as the objective riskiness g. norms __________ 7. an individual’s willingness to incur financial risk in absolute (such as dollar) terms h. perceived risk __________ 8. an inclination or prejudice that alters people’s perception of risk; specifically, what is familiar is less risky than what is unfamiliar i. risk averters (risk rejecters) __________ 9. an inclination or prejudice that alters people’s perception of risk; specifically, underestimating the risk involved in events under their control j. uncertainty __________ 10. a situation in which the possible outcomes and/or their associated probabilities of occurrence are unknown Student Workbook for HS 300 4-7 Answers to Key Terms and Concepts Matching 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. c. b. f. g. i. h. a. d. e. j. Student Workbook for HS 300 _________________________G4-1_________________________ HS 300 Planning: Process and Environment Chapter 4: Client Attitudes Toward Risk 1 Learning Objectives 2 Learning Objectives 1. Distinguish between risk seekers, risk averters, and risk indifferent; compare subjective perceptions of risk with objective definition of financial risk. 2. Describe characteristics of people that limit their ability to rationally assess risk. 3. Compare the four major categories of life situations that involve risk taking. 3 Student Workbook for HS 300 _________________________G4-2_________________________ Learning Objectives 4. Summarize the differences in the characteristics of risk takers versus risk averters. 5. Describe and evaluate techniques for assessing the risk tolerance of clients. 6. Identify guidelines that a financial advisor should follow when assessing the risk tolerance of clients. 4 Discussion Break Advisors often distinguish between savings and investments. Why differentiate between the two? Distinguish between speculation and investing. 5 Risk 6 Student Workbook for HS 300 _________________________G4-3_________________________ Risk Continuum • Risk seeker (risk-tolerant) • Risk indifferent (risk-neutral) • Risk averters (risk rejecters) 7 Risk • Pure risk versus speculative risk – Pure risk has only risk of loss • Insurable risk – Speculative risk has potential for loss and gain 8 Risk • Risk in decision sciences – Various consequences of each alternative are known – Exact probabilities can be specified – Uncertainty 9 Student Workbook for HS 300 _________________________G4-4_________________________ Perceived Versus Objective Risk • Perceived risk – Influenced by personal experience, circumstances, and inclination toward risktaking • Objective risk – Not colored by perceptions 10 Perception 11 What Influences Perception? • Overconfidence in intuitive judgments – Self-handicapping risks understate risks • Nonrepresentative quality of short-run trends – Law of large numbers depends on sample size 12 Student Workbook for HS 300 _________________________G4-5_________________________ What Influences Perception? • Failure to correctly evaluate exposure time – Short- versus long-duration risk – Low risk versus high risk 13 Perceptions • Denial of risk – Discounting small negative probabilities • Familiarity bias – Seasoned investors are more risk tolerant 14 Perceptions • Availability bias – What makes the news gives us the blues – Unreported and underreported acts are off the radar 15 Student Workbook for HS 300 _________________________G4-6_________________________ Perceptions • Illusion of control bias • Time horizon – Risk level is time dependent 16 Perceptions • Mood – Bad mood/pessimistic – Good mood/optimistic • Alcohol – Increases risk tolerance 17 Parties Bearing Consequences • Decision makers more risk tolerant if they alone suffer consequences of their actions • Decision makers also more risk tolerant if only others bear the consequences 18 Student Workbook for HS 300 _________________________G4-7_________________________ Discussion Break In considering who bears the consequences of a decision maker’s actions, making a mutual fund manager invest in the fund(s) he or she manages should reduce risk tolerance. Should such investments be: (A) (B) tolerated allowed (C) (D) encouraged required 19 Group and Situational Risk Taking 20 Group Dynamics of Risk Taking • Choice shift typically toward more risky action • Choice shift explained by – Shared decision making – Influential risk-tolerant group members – Familiarity bias by-product of group discussion 21 Student Workbook for HS 300 _________________________G4-8_________________________ Mental Accounting • How you keep score influences the risks you’re willing to take on and your decision making 22 Situational Risk Taking • Monetary situations – Investments, gambling, job changes (loss of capital) • Physical situations – Risk of bodily harm (loss of life) 23 Situational Risk Taking • Social situations – Respect, self-esteem (loss of reputation) • Ethical situations – Moral, religious, or legal standards (loss of freedom) 24 Student Workbook for HS 300 _________________________G4-9_________________________ Risk Behaviors • Behavior in one situation isn’t useful in predicting behavior in another 25 Demographics 26 Demographic Characteristics • Wealth – Absolute risk tolerance ($ wealth allocated to risky assets) – Relative risk tolerance (% wealth allocated to risky assets) 27 Student Workbook for HS 300 _________________________G4-10_________________________ Demographic Characteristics • Education – Risk tolerance positively correlated with education • Age – Risk tolerance negatively correlated with age 28 Demographic Characteristics • Gender – Mixed results • Birth order – First born less risk tolerant • Marital status – Mixed results 29 Demographic Characteristics • Occupation – Public versus private sector • Public sector employees more risk averse 30 Student Workbook for HS 300 _________________________G4-11_________________________ Demographic Characteristics • Occupation – Professionals versus nonprofessionals • Professionals more risk tolerant Differences within profession (surgeon/g.p.) Mixed bag among professions – Job tenure 31 Demographics • Management level – Senior level managers more risk tolerant • Salary versus commission – The higher the percentage of income earned as commission the more likely it is that individual is a monetary risk taker 32 Demographics • Entrepreneurship – Need for independence – Not risk tolerant 33 Student Workbook for HS 300 _________________________G4-12_________________________ Assessment and Ranking of Risk Tolerance 34 Assessment of the Client’s Risk Tolerance • Purpose – Client education – Advisor education • Fiduciary standards • Manage expectations • Relate goals to tolerance 35 Assessment of the Client’s Risk Tolerance • Quantitative versus qualitative assessment – Compliance issues favor quantitative 36 Student Workbook for HS 300 _________________________G4-13_________________________ Ranking Risk Tolerance • Ranking investment objectives – Liquidity – Safety of principal – Inflation protection – Growth – Current income – Tax issues 37 Ranking Risk Tolerance • Ranking investment choices – CDs – U.S. governments – Muni’s – Corporates – Stocks – Options – Futures 38 Ranking Risk Tolerance • Ranking by ratios – Current portfolio composition – Debt ratio – Life insurance/annual salary – Size of insurance deductibles 39 Student Workbook for HS 300 _________________________G4-14_________________________ Ranking Risk Tolerance • Ranking by ratios – Recreational gambling – Job tenure – Income volatility – Type of mortgage 40 Ranking Risk Tolerance • Ranking attitudes toward risk – Anxiety meter • Probability and payoff preferences – Preferences for certain versus probable gambles – Minimum required probability of success – Minimum required return 41 Ranking Risk Tolerance How the questions are framed influences results, so framing is important too 42 Student Workbook for HS 300 _________________________G4-15_________________________ Guidelines on Assessment • Focus on monetary risk taking • Assume client is risk averse unless proven otherwise • Remember that people tend to overstate risktaking propensity 43 Guidelines on Assessment • Remember that people are reluctant to cut losses • Don’t rely solely on demographics— communicate • Find the right survey instrument/ questionnaire 44 Financial Planning in Action 45 Student Workbook for HS 300 _________________________G4-16_________________________ Chapter Four Review • Risk tolerance is essential part of six steps in creating financial plan • Compliance issues make quantitative approach to determining risk tolerance more likely • Communication and education are the keys to meeting the client’s needs in this area 46 Student Workbook for HS 300 Gathering Data and Preparing Financial Statements 5 Overview The development of a comprehensive financial plan covering all the major planning areas is neither a quick nor an easy task. The diversity and complexity of needed information require a systematic method for gathering, organizing, and processing that information. Although there are many possible ways to systematize the gathering of information, almost all financial advisors prefer to use a structured fact-finder form. With the financial information gathered by a fact finder, an advisor is able to determine a client’s current financial position and cash flow status. Without this type of financial information about the client, it would be difficult, if not impossible, for the advisor to develop a financial plan and/or formulate strategies for achieving the client’s financial goals. To help us better understand the gathering and analyzing of personal financial information, this class first focuses on fact finding and fact finders. It then shifts its focus to a thorough discussion of how financial advisors prepare and use the two primary data-gathering statements, that is, the financial position statement and the cash flow statement. Preparing for Class 5 √ Read chapter 5 in Financial Planning: Process and Environment, AT LEAST TWICE. √ Answer the review questions and self-test questions at the end of the chapter. √ Study the key terms and concepts listed in the textbook. √ Review the Study Tips for Class 5 in the student workbook, and the video graphics starting on page G5-1. √ Participate in the online community for this course by accessing AC Online at <http://blackboard.theamericancollege.edu>. Explore the channels for this course on AC Online including: Course Info, Modules, Exams, Forums, and Tools. Stop by the Student Lounge, on the Forum channel to post a note to other 5-2 students in the course, or Office Hours to post a note for the course instructor. Contact Student Services if you don’t have your user ID or password. Study Tips for Class 5 • • • Know the general characteristics of the financial position statement (balance sheet) and cash flow statement including the component parts, format, basic accounting equation, and what they reflects. Know the key points about the three basic components of cash-flow management—cash-flow analysis, cash-flow planning, and budgeting. Be able to list the five steps in constructing a cash budget. Post-Class: Test Your Comprehension √ Complete the Quick Quiz for class 5. √ Complete the Key Terms and Concepts matching exercise for class 5. Student Workbook for HS 300 5-3 Quick Quiz Circle your responses: T F 1. One of the necessary components of a comprehensive financial plan is a statement showing all the client’s sources and uses of cash and the client’s net cash-flow position. T F 2. An individual’s financial position statement shows the person’s wealth at a specified time. T F 3. An individual’s net worth is calculated by adding the person’s total assets and total liabilities. T F 4. It is now more common in personal financial planning to present financial position statements in a single-column format rather than as a two-column balance sheet. T F 5. In most financial planning situations, the primary benefit of net discretionary cash flow is to provide a source of investable funds. T F 6. A client’s risk tolerance is easy to measure. T F 7. The Risk/Return Investment Pyramid arranges investment media so that the most risky and highest-yielding media are at the base of the pyramid. T F 8. Today, the values of many types of personal assets can be estimated using Internet websites. T F 9. Normally the advisor meets with the client at least once each year to review the plan or more frequently if changing circumstances warrant it. T F 10. Savings, investments, household furnishings, and an education fund are all classified as fixed expenses. Answers to Quick Quiz 1-T, 2-T, 3-F, 4-T, 5-T, 6-F, 7-F, 8-T, 9-T, 10-F Student Workbook for HS 300 5-4 Key Terms and Concepts Match the key term or concept to the most accurate definition. a. budgeting __________ 1. organized list of the components of an individual’s or family’s wealth at a specified time including assets, liabilities, and net worth b. cash flow analysis __________ 2. assets bought primarily for the creature comforts they provide c. cash flow management __________ 3. budgetary planning and control processes d. cash flow planning __________ 4. difference between income and expenses e. financial position statement __________ 5. identifying courses of action that help optimize net cash flow f. income statement __________ 6. process of creating an explicit plan for spending and investing the resources available to the client g. net cash flow __________ 7. process of reviewing cash flow information h. nonfinancial (personal) assets __________ 8. projected financial statement(s) i. pro forma __________ 9. summary of the various income and expense items of an individual or company during an accounting period j. Risk/Return Investment Pyramid __________ 10. used to graphically show the trade-off of risk against return Student Workbook for HS 300 5-5 Answers to Key Terms and Concepts Matching 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. e. h. c. g. d. a. b. i. f. j. Student Workbook for HS 300 _________________________G5-1_________________________ HS 300 Financial Planning: Process and Environment Chapter 5: Gathering Data and Preparing Financial Statements 1 Learning Objectives 2 Learning Objectives 1. Describe initial financial planning session, and explain importance of fact finders. 2. Describe types of information in comprehensive fact finders, and explain the importance of periodic review and update. 3. Explain importance of personal financial statements in financial planning. 3 Student Workbook for HS 300 _________________________G5-2_________________________ Learning Objectives 4–6. Explain financial position statements: – what they mean to financial advisors – key components – steps in preparing – how used in the process 4 Learning Objectives 7–10. 11. 12. Explain cash flow statements: – what they mean to financial advisors – key components – purpose of cash flow management – steps in preparing – how used in the process Define, calculate, and explain the importance of consumer financial ratios in financial planning. Discuss importance of monitoring the client’s financial position and the use of pro forma forecasts as evaluation tools in the 5 monitoring process. Discussion Break How do you feel about the client collecting and documenting the “fact-finder” data for a second meeting? If your firm has a fact-finder form, what are the form’s strengths and weaknesses? 6 Student Workbook for HS 300 _________________________G5-3_________________________ Initial Session 7 Initial Session • Single prospect versus seminar • Need for complete financial information • Nature and scope of services – What’s in a plan – Your background/qualifications/ strengths – Compensation 8 Fact Finder 9 Student Workbook for HS 300 _________________________G5-4_________________________ Fact Finder • Chronicles client’s current: – Financial position • Income • Out-go • Holdings – Domestic situation • Comprehensive vs. single-/multi-purpose planning 10 Fact Finder • Personal data – Includes other advisory relationships – Domestic Spouse, children Trusts, gifts, inheritances Benefits 11 Fact Finder • Financial objectives – Client listing Budgeting Savings Investments – Planning process may redefine • Gifting (yea/nay/in play) • Satisfaction in current strategies 12 Student Workbook for HS 300 _________________________G5-5_________________________ Fact Finder • What’s on the client’s mind – Desired age of retirement – Distribution of estate – Attitudes and moods • Expectations of financial planning process 13 Financial Condition 14 Financial Condition • • • • Sources of income Inventory of assets and liabilities Individually-owned insurance Employment-related benefits 15 Student Workbook for HS 300 _________________________G5-6_________________________ Financial Condition • Income and lump-sum needs for disability, retirement, and death • Tax-planning checklist • Personal assessment of the client 16 Risk/Return 17 Risk/Return Profile • Effect of client’s attitude toward risk on building a financial plan • Fact finder provides a quick assessment 18 Student Workbook for HS 300 _________________________G5-7_________________________ Risk/Return Investment Pyramid rea os so fC rd ap thr ita ou l gh Ap pr e cia tio n Inc fL isk o Re wa se dR nti al ote In c rea In c rea er se dP w Po ing as rch l Pu ipa of inc ss Pr Lo of of ty afe dS se rea Bonds isk Inc Stocks dR se Speculative Cash and Near-Cash Equivalents 19 Base of the Pyramid • Strongest portion, which supports everything above it • Comprised of investments that are low in risk and have foreseeable returns • May be largest area and comprise bulk of your assets • Emergency fund and transaction balances part of base 20 Middle Portion • Medium-risk investments • Offer a stable return while still allowing for capital appreciation • Relatively safe investments 21 Student Workbook for HS 300 _________________________G5-8_________________________ Summit • High-risk investments • Smallest area of the pyramid (portfolio) • Money you can lose without serious repercussions • Not needed for liquidity so you won't have to sell prematurely at a loss 22 Discussion Break Prospective clients often aren’t particularly organized about their finances but an incomplete financial picture makes it next to impossible to prepare a comprehensive plan. How do you get the client to provide a complete picture and/or how do you protect yourself from incomplete pictures? 23 Financial Position Statement 24 Student Workbook for HS 300 _________________________G5-9_________________________ Preparing a Financial Position Statement • Assets – Cash – Other financial assets – Personal assets • Total assets • Liabilities – Unsecured – Secured • Total liabilities • Net worth 25 Preparing a Financial Position Statement Net Worth = Total Assets – Total Liabilities Ours = Own – Owe 26 Financial Position Statement Assets Cash Other financial assets $ $ 80,000 440,000 Personal assets $ 410,000 Total assets $ 930,000 Liabilities Unsecured Secured Total Liabilities $ 6,000 $ 232,000 $ 238,000 Net Worth TL + NW $ 692,000 $ 930,000 27 Student Workbook for HS 300 _________________________G5-10_________________________ Cash Flow Planning 28 Cash Flow Planning • Examines sources of cash • Examines uses of cash • Affects all of the major planning areas 29 Preparing a Cash Flow Statement • Income • Expenditures – Fixed • Contractual • Mandatory • Needs – Discretionary • Lifestyle • Investments/ savings • Wants 30 Student Workbook for HS 300 _________________________G5-11_________________________ Cash Flow Statement 31 Cash Flow Statement Income Salaries Bonus Dividend & Interest (taxable) Interest (tax exempt) Total Annual Income $ $ $ $ $ 140,000 3,000 7,000 3,000 153,000 92% 2% 5% 2% 100% Fixed Expenses Mortgage Utilities Taxes Transportation Insurance Other Total Fixed Exp. $ $ $ $ $ $ $ 15,500 7,000 36,000 8,000 13,000 41,000 120,500 10% 5% 24% 5% 8% 27% 79% Discretionary Vacation Recreation Gifts Investments Other Total Discretionary Exp. $ $ $ $ $ $ 4,000 5,000 7,500 10,500 10,000 37,000 3% 3% 5% 7% 7% 24% Total Expenses $ 157,500 103% Net Cash Flow $ (4,500) Income Salaries Bonus Dividend & Interest (taxable) Interest (tax exempt) Total Annual Income $ 140,000 $ 3,000 $ 7,000 $ 3,000 $ 153,000 92% 2% 5% 2% 100% -3% 32 Cash Flow Statement Income Salaries Bonus Dividend & Interest (taxable) Interest (tax exempt) Total Annual Income $ $ $ $ $ 140,000 3,000 7,000 3,000 153,000 92% 2% 5% 2% 100% Fixed Expenses Mortgage Utilities Taxes Transportation Insurance Other Total Fixed Exp. $ $ $ $ $ $ $ 15,500 7,000 36,000 8,000 13,000 41,000 120,500 10% 5% 24% 5% 8% 27% 79% Discretionary Vacation Recreation Gifts Investments Other Total Discretionary Exp. $ $ $ $ $ $ 4,000 5,000 7,500 10,500 10,000 37,000 3% 3% 5% 7% 7% 24% Total Expenses $ 157,500 103% Net Cash Flow $ (4,500) -3% Fixed Expenses Mortgage Utilities Taxes Transportation Insurance Other Total Fixed Exp. $ $ $ $ $ $ $ 15,500 7,000 36,000 8,000 13,000 41,000 120,500 10% 5% 24% 5% 8% 27% 79% 33 Student Workbook for HS 300 _________________________G5-12_________________________ Cash Flow Statement Income Salaries Bonus Dividend & Interest (taxable) Interest (tax exempt) Total Annual Income $ $ $ $ $ 140,000 3,000 7,000 3,000 153,000 92% 2% 5% 2% 100% Fixed Expenses Mortgage Utilities Taxes Transportation Insurance Other Total Fixed Exp. $ $ $ $ $ $ $ 15,500 7,000 36,000 8,000 13,000 41,000 120,500 10% 5% 24% 5% 8% 27% 79% Discretionary Vacation Recreation Gifts Investments Other Total Discretionary Exp. $ $ $ $ $ $ 4,000 5,000 7,500 10,500 10,000 37,000 3% 3% 5% 7% 7% 24% Total Expenses $ 157,500 103% Net Cash Flow $ (4,500) Discretionary Vacation Recreation Gifts Investments Other Total Discretionary Exp. $ $ $ $ $ $ 4,000 5,000 7,500 10,500 10,000 37,000 3% 3% 5% 7% 7% 24% -3% 34 Cash Flow Statement Income Salaries Bonus Dividend & Interest (taxable) Interest (tax exempt) Total Annual Income $ $ $ $ $ 140,000 3,000 7,000 3,000 153,000 92% 2% 5% 2% 100% Fixed Expenses Mortgage Utilities Taxes Transportation Insurance Other Total Fixed Exp. $ $ $ $ $ $ $ 15,500 7,000 36,000 8,000 13,000 41,000 120,500 10% 5% 24% 5% 8% 27% 79% Discretionary Vacation Recreation Gifts Investments Other Total Discretionary Exp. $ $ $ $ $ $ 4,000 5,000 7,500 10,500 10,000 37,000 3% 3% 5% 7% 7% 24% Total Expenses $ 157,500 103% Net Cash Flow $ (4,500) Total Annual Income . . . Total Expenses $ 153,000 100% $ 157,500 103% Net Cash Flow $ (4,500) –3% -3% 35 Pro Forma Financial Statements • Projections for the future • Useful for – Benchmarking – Variance analysis 36 Student Workbook for HS 300 _________________________G5-13_________________________ Ratio Analysis 37 Ratio Analysis • Corporate finance focuses on – Profitability – Liquidity – Solvency – Debt management – Asset management • Personal ratio analysis has different perspective 38 Ratio Analysis • Liquidity ratio = liquid assets / total current debts – Total current debts = current liabilities + annual loan payments – Liquidity and emergency fund needs are related • Solvency ratio = net worth / total assets 39 Student Workbook for HS 300 _________________________G5-14_________________________ Ratio Analysis • Debt service = mortgage payment + debt payments / net income • Savings ratio = NCF + savings / annual aftertax income 40 Setting Goals 41 Goals • Use those listening skills – Don’t presume – Don’t assume • Get client talking about life goals and translate to financial goals 42 Student Workbook for HS 300 _________________________G5-15_________________________ Goals • Financial statements provide initial point of reference • Client’s life goals are points out in the future • Financial plan lays out the strategy to fund life goals by achieving financial goals • Financial calculators and software help put a number on the financial goals 43 Monitoring the Plan • Pro formas • Variance analysis • Benchmarking investments 44 Financial Planning in Action 45 Student Workbook for HS 300 _________________________G5-16_________________________ Chapter Five Review 46 Chapter Five Review • • • • • Gather facts Build financial statements Determine life goals Translate life goals to financial goals Build a plan that has a high probability of achieving the goals • Monitor the financials as part of monitoring the plan 47 Student Workbook for HS 300 Time Value of Money: Basic Concepts and Applications 6 Overview This class covers several basic concepts that are essential to understanding the operation of the time value of money and its application to financial planning. These concepts can be divided into those involving either present values or future values. The present value concepts are the present value of a single sum (PVSS), the present value of an annuity (PVA), and the present value of an annuity due (PVAD). Future value concepts include the future value of a single sum (FVSS), the future value of an annuity (FVA), and the future value of an annuity due (FVAD). Emphasis is placed on showing how these concepts are used to solve time value of money problems in the broader context of financial planning. To help you solve time-value-of-money problems, this class introduces two types of tools. At the low end of the tech ladder, explanations are provided for solving many problems by using mathematical formulas and factor tables. Higher up the technological ladder is the use of financial calculators. While most financial calculators with time-value capabilities could be used to solve time-value-of-money problems, this assignment only explains how to solve these problems using an HP-10BII. If you already own another financial calculator and do not want to acquire an HP-10BII, then make sure you know how to solve the various types of time-value-of-money problems with your calculator. Although this assignment and the next one present many time-value-of-money concepts mathematically with the aid of factor tables, you should avoid becoming bogged down in the math. Instead, concentrate on recognizing the different types of problems and learning how to use an HP-10BII to solve them. Preparing for Class 6 √ Read chapter 6 in Financial Planning: Process and Environment, AT LEAST TWICE. √ Answer the review questions and self-test questions at the end of the chapter. √ Study the key terms and concepts listed in the textbook. 6-2 √ Review the Study Tips for Class 6 in the student workbook, and the video graphics starting on page G6-1. √ Participate in the online community for this course by accessing AC Online at <http://blackboard.theamericancollege.edu>. Explore the channels for this course on AC Online including: Course Info, Modules, Exams, Forums, and Tools. Stop by the Student Lounge, on the Forum channel to post a note to other students in the course, or Office Hours to post a note for the course instructor. Study Tips for Class 6 • • Assignments 6 and 7 may require considerably more study time than the others. The following points are important to study of this material: – TVM analysis is important to the work of a financial services professional – You don’t need high-powered mathematical skills to solve TVM problems. (You need only to understand TVM concepts, recognize their application, and push buttons on a financial calculator.) – You should not worry about small rounding differences in the answers you calculate. • Memorize the formulas for treatment of single sum problems: – the future value formula: FVSS = (1+i)n – the present value formula: PVSS =FVSS ×1(1+i)n Recognize that the future value factor [(1/(1+i)n] is the reciprocal of the present value factor [(1/(1+i)n]. You should also recognize the impact of a change in the interest rate or the number of years. Specifically, – as i rises, FVSS rises or PVSS declines – as n rises, FVSS rises or PVSS declines • • Note that any battery operated, non-printing calculator that cannot store words is permissible at the HS 300 exam. However, the only calculator supported by the HS 300 materials is the HP-10BII by Hewlett Packard. It is the better choice for both price and functionality. Know the difference between an annuity and an annuity due, the difference being one more year of interest for beginning-of-period problems. That is, Student Workbook for HS 300 6-3 FVAD = FVA (1 – i) PVAD = PVA (1 + i) Post-Class: Test Your Comprehension √ Complete the Quick Quiz for class 6. √ Complete the Key Terms and Concepts matching exercise for class 6. Student Workbook for HS 300 6-4 Quick Quiz Circle your responses: T F 1. The rate of interest in a financial transaction is the way in which the opportunity cost in the transaction is quantified. T F 2. If the PVSS factor for 5 years and 8 percent is .6806, the FVSS factor for 5 years and 8 percent can be calculated by dividing 1 by .6806. T F 3. If $1,000 is deposited in a 10 percent savings instrument and left to accumulate for 8 years, at the end of the 8th year there will be $1,800.00 in the account. T F 4. If you think a piece of raw land you are considering purchasing will be worth $100,000 in 8 years, you should be willing to pay $53,349 for it today if you want to earn a 10 percent compound annual rate of return on your investment. T F 5. If $1,000 is placed in a savings instrument at the end of each of the next 8 years, no withdrawals are made, and all deposits earn 10 percent interest per year, at the end of the 8th year there will be $11,435.89 in the account. T F 6. If you wish to accumulate $100,000 by making eight annual deposits beginning today, and if all deposits will earn 10 percent compound annual interest, the size of each deposit should be $8,744.40. T F 7. The present value of a series of eight annual payments of $100 beginning today discounted at 10 percent is $586.84. T F 8. If a $10,000 loan with a 10 percent annual interest rate is to be repaid in eight equal annual installments beginning one year from now, the annual payment will be $1,874.44. T F 9. According to the Rule of 72, a single sum accumulating at 10 percent compound annual interest will double in value in about 3.6 years. Student Workbook for HS 300 6-5 T F 10. For any given interest rate and number of years, the PVAD factor is always larger than the PVA factor. Answers to Quick Quiz 1-T, 2-T, 3-F, 4-F, 5-T, 6-F, 7-T, 8-T, 9-F, 10-T Note Correct answers are 3—$2,143.59; 4—$46,650.74; 6—$7,949.46; (payments are at beginning of year) 9—7.2 years Student Workbook for HS 300 6-6 Key Terms and Concepts Match the key term or concept to the most accurate definition. a. annuity __________ 1. process by which money today (present value) grows over time to a larger amount (future value) b. compounding __________ 2. process by which money due in the future (future value) is reduced over time to a smaller amount today (present value) c. discounting __________ 3. present value of a series of equal periodic payments made at the end of each period and discounted at an appropriate rate d. future value of an annuity due (FVAD) __________ 4. increment of return required above the risk-free rate that an investor demands to reward him or her for accepting risk e. future value of a single sum (FVSS) __________ 5. fund where a target amount is achieved by contributing a series of equal payments f. present value of an annuity (PVA) __________ 6. concept that a specific amount of money received (paid) in a specific time period has a different value than the same amount received (paid) in a different time period g. present value of a single sum (PVSS) __________ 7. amount to which an annuity due would accumulate by the end of its term if the payments earned a specific rate of return during the entire time period h. risk premium __________ 8. amount determined by discounting a future value at a particular interest rate for a particular length of time i. sinking fund __________ 9. amount determined by compounding a present value at a particular interest rate for a particular length of time j. time value of money __________ 10. a finite stream of equal payments made at the end of each of a number of consecutive periods Student Workbook for HS 300 6-7 Answers to Key Terms and Concepts Matching 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. b. c. f. h. i. j. d. g. e. a. Student Workbook for HS 300 _________________________G6-1_________________________ HS 300 Financial Planning: Process and Environment Chapter 6: Time Value of Money— Basic Concepts and Applications 1 Learning Objectives 2 Learning Objectives 1. Describe several basic concepts underlying the time value of money. 2. Calculate future value of single sum, and calculate the number of periods or the interest rate in future-value-of-a-single-sum problems. 3 Student Workbook for HS 300 _________________________G6-2_________________________ Learning Objectives 3. Calculate the present value of single sum, and calculate the number of periods or interest rate in present-value-of-a-single-sum problems. 4. Calculate future value of an annuity or an annuity due, and solve sinking fund problems. 4 Learning Objectives 5. Calculate present value of annuity or annuity due, and solve debt service/ capital-sumliquidation problems. 6. Create an amortization schedule for a level payment loan, and delineate the level payment into principal and interest components. 5 Learning Objectives 7. Solve single sum and annuity problems with five values/variables. 6 Student Workbook for HS 300 _________________________G6-3_________________________ Discussion Break Risk-based pricing has become an important part of determining the interest rate on a loan. For the following loans, at what interest rate would you advise a client to avoid the debt versus take out the loan? (A) First mortgage (C) Auto loan (B) Home equity line of credit (D) Credit card 7 Present Value of a Single Sum (PVSS) 8 Present Value of a Single Sum (PVSS) Problem FV =$1,000 I/YR = 4% N=5 PV = ? Keystrokes 1000,FV 4, I/YR 5, N PV – 821.93 9 Student Workbook for HS 300 _________________________G6-4_________________________ PVSS Solving for N Problem FV = $1,000 I/YR = 6% PV = -$800 N=? Keystrokes 1000, FV 6, I/YR 800, +/-, PV N 3.83 10 PVSS Solving for I/YR Problem FV = $1,000 PV = -$800 N=5 I/YR = ? Keystrokes 1000, FV 800, +/-, PV 5, N I/YR 4.56 11 Future Value of a Single Sum (FVSS) 12 Student Workbook for HS 300 _________________________G6-5_________________________ Future Value of a Single Sum (FVSS) Problem PV = $1,000 I/YR = 7% N = 20 FV = ? Keystrokes 1000,+/–,PV 7, I/YR 20, N FV 3,869.68 13 FVSS Solving for N Problem PV = $10,000 I/YR = 5% FV = $20,000 N=? Keystrokes 10000, +/–, PV 5, I/YR 20000, FV N 14.21 14 FVSS Solving for I/YR Problem PV = –$10,000 FV = $20,000 N = 10 I/YR = ? Keystrokes 10000, +/–, PV 20000, FV 10, N I/YR 7.18 15 Student Workbook for HS 300 _________________________G6-6_________________________ Present Value of an Annuity (PVA) 16 Present Value of an Annuity (PVA) • Annuity is periodic cash flow stream – Dollar amount constant over time – Set number of periods (not in perpetuity) • Ordinary annuity has cash flows at end of each period • Annuity due has cash flows at beginning of each period • 4 or 5 variable problem with 1 unknown 17 PVA Problem PMT = $1,000 N = 20 I/YR = 5% PV = (?) Keystrokes 1000, PMT 20, N 5, I/YR PV –12,462.21 18 Student Workbook for HS 300 _________________________G6-7_________________________ Discussion Break Give a real-world example of an annuity due and an ordinary annuity. 19 Present Value of an Annuity Due (PVAD) 20 Present Value of an Annuity Due (PVAD) Problem PMT = $1,000 N = 20 I/YR = 5% PV = (?) Keystrokes Set calculator to BEGIN by (orange), (BEG/END) 1000, PMT 20, N 5, I/YR PV – 13,085.32 21 Student Workbook for HS 300 _________________________G6-8_________________________ Future Values of Annuity and Annuity Due 22 Future Value of an Annuity (FVA) Problem PMT = – 3,000 I/YR = 6% N = 30 FV = ? Keystrokes 3,000,+/ –,PMT 6, I/YR 30,N FV 237,174.56 23 FV Annuity Due (FVAD) Problem PMT = – 3,000 I/YR = 6% N = 30 FVAD = ? Keystrokes [orange],[BEG/END] sets the calculator to BEGIN 3,000,+/ –,PMT 6, I/YR 30,N FV 251,405.03 24 Student Workbook for HS 300 _________________________G6-9_________________________ Amortization 25 Amortization Schedule • Loan payments on self-amortizing loans can be broken down into principal and interest components • In early years of loan, more of payment goes towards interest than principal; in later years, opposite is true • Use financial calculator to determine breakdown for any loan payment 26 Amortization Breakdown (AMORT) Problem 12,000, PV 5, N 6, I/YR PMT – 2,848.76 Find the interest/principal breakdown of the third loan payment and the resulting loan balance Keystrokes (after calc. pmt) 3,[INPUT],[orange], [AMORT] = – 2,391.87 principal = – 456.89 interest = 5,222.88 balance 27 Student Workbook for HS 300 _________________________G6-10_________________________ Chapter Six Review 28 Chapter Six Review • Move money through time either by discounting back to today or compounding out to a future date • Problems will specify all but one of variables, and financial calculator will solve for unknown variable— regardless of what it is 29 Course Overview 30 Student Workbook for HS 300 _________________________G6-11_________________________ Horizons Instructor • Craig Lemoine, CFP® – Assistant Professor of Financial Planning at The American College – Other professional endeavors • Academic Journals • 8 Years of Life Insurance Industry Experience • Financial Planner 31 Course Overview HS 300 Financial Planning: Process and Environment • First course in – CFP certification curriculum – ChFC® designation curriculum • Elective in the CLU® designation curriculum 32 CFP Topics List General principles of financial planning Insurance planning and risk management Employee benefits planning Investment planning Income tax planning Retirement planning Estate planning 33 Student Workbook for HS 300 _________________________G6-12_________________________ Horizons HS 300 Overview • Facilitator guided • Ten classes covering ten chapters • Review class • Improved success rate 34 Course Resources • • • • • • • Textbook DVDs Facilitator’s guide Supplement Audio review Flash cards (optional) Review book (optional) 35 Other Course Resources • AC Online http://blackboard.theamericancollege.edu – Announcements – Forum – Interactive exercises – Assessment • Quizzes • Practice exams 36 Student Workbook for HS 300 _________________________G6-13_________________________ Pretest Question Is financial planning a product or a process? 37 Learning Objectives 38 Learning Objectives 1. Explain the six steps in the financial planning process. 2. Describe three different approaches to financial planning, and identify several areas of specialization in which advisors concentrate their activities. 39 Student Workbook for HS 300 _________________________G6-14_________________________ Learning Objectives 3. Identify the subjects that should be included in a comprehensive financial plan. 4. Describe what is meant by a person’s financial life cycle, and explain how it relates to life-cycle financial planning. 40 Learning Objectives 5. Explain how a financial plan can be developed around the steps in the financial planning process. 6. Explain how a financial plan can be developed using the financial planning pyramid. 41 Learning Objectives 7. Explain the trends that are creating opportunities in the financial planning marketplace. 42 Student Workbook for HS 300 _________________________G6-15_________________________ Learning Objectives 8. Identify the principal financial goals/ concerns of most consumers, and describe three major obstacles that prevent them from achieving these goals. 43 Financial Planning Defined CFP Board definition: “Financial planning is the process of meeting your life goals through the proper management of your finances.” 44 Financial Planning Defined Text definition: “Financial planning is a process that ascertains the client’s financial goals and develops a plan for achieving the client’s goals.” 45 Student Workbook for HS 300 _________________________G6-16_________________________ Six Steps in the Financial Planning Process 46 Six Steps in the Financial Planning Process 1. Establishing and defining the clientplanner relationship 2. Gathering client data, including goals 47 Six Steps in the Financial Planning Process 3. Analyzing and evaluating your financial status 4. Developing and presenting financial planning recommendations and/or alternatives 48 Student Workbook for HS 300 _________________________G6-17_________________________ Six Steps in the Financial Planning Process 5. Implementing the financial planning recommendations 6. Monitoring the financial planning recommendations 49 The General Model • Step 1: Establish and define advisorclient relationship – Build relationship – Explain process – Describe products and/or services – Clarify responsibilities – Disclose advisor’s background, philosophy, method of compensation 50 The General Model • Step 2: Determine goals and gather data – Encourage client to determine and prioritize goals – Gather client information • Fact-finding forms • Questionnaires • Counseling • Examination of documents 51 Student Workbook for HS 300 _________________________G6-18_________________________ The General Model • Step 3: Analyze and Evaluate the Data – Analyze and evaluate client’s financial condition relative to achieving goals – Revise goals if necessary 52 The General Model • Step 4: Develop and present a plan – Design recommended strategies to achieve goals • Include alternatives – Use outside experts as needed – Present plan – Obtain client approval 53 The General Model • Step 5: Implement the plan – Help client acquire products and services – Establish accounts – Use outside experts as needed 54 Student Workbook for HS 300 _________________________G6-19_________________________ The General Model • Step 6: Monitor the plan – Evaluate performance of implementation vehicles – Review changes in client’s circumstances and the financial environment – Revisit other steps as necessary 55 Financial Planning in Action 56 Discussion Break The six steps of financial planning convey a fairly linear approach to planning. Discuss how you could adapt this process to be more free wheeling while still covering the six steps. 57 Student Workbook for HS 300 _________________________G6-20_________________________ Different Approaches to Planning 58 Different Approaches to Planning • Single-purpose – How do I invest my 401(k)? • Multi-purpose – How can I meet my goals to retire at 60 and fund my children’s education? 59 Different Approaches to Planning • Comprehensive – How can we manage our wealth to meet our needs for current and future income including the income needs of our planned estate? 60 Student Workbook for HS 300 _________________________G6-21_________________________ Tim e an dW ea lth Financial Planning Pyramid Stage 3 Stage 2 Managing Retirement and the Estate Growing Investments Guarding Against Uncertainty Stage 1 61 Life-Cycle Financial Planning 62 Life-Cycle Financial Planning • • • • Early career (ages 25–35) Career development (ages 35–50) Peak accumulation (ages 50–62) Preretirement (3–6 years before planned retirement) • Retirement (ages 62–66+) 63 Student Workbook for HS 300 _________________________G6-22_________________________ Financial Planning Needs • Up and coming (ages 20–39) – 28 percent have a written financial plan – Most tolerant of risk • Mid-life (ages 40–54) – 39 percent have written financial plan – Low to moderate risk tolerance 64 Financial Planning Needs • Retirement cusp (ages 55–69) – 47 percent have written financial plan – Most likely to have financial professional as advisor 65 Top 10 Reasons People Begin Financial Planning 66 Student Workbook for HS 300 _________________________G6-23_________________________ Top 10 Reasons People Begin Financial Planning 10. Sheltering income from taxes (25 percent) 9. Generating current income (26 percent) 67 Top 10 Reasons People Begin Financial Planning 8. Providing insurance protection (29 percent) 7. Accumulating capital (31 percent) 6. Building a college fund (32 percent) 68 Top 10 Reasons People Begin Financial Planning 5. Planning vacation/travel (34 percent) 4. Managing/reducing current debt (34 percent) 3. Building an emergency fund (40 percent) 69 Student Workbook for HS 300 _________________________G6-24_________________________ Top 10 Reasons People Begin Financial Planning 2. Purchasing/renovating home (41 percent) 1. Building a retirement fund (82 percent) Source: CFP Board of Standards, Inc. 2004 National Consumer Survey 70 Planning’s Partners Client Attorney Accountant Financial Advisor Insurance Agent Registered Representative 71 Financial Planning in Action 72 Student Workbook for HS 300 _________________________G6-25_________________________ Planning Trends • • • • • • • Aging population Increase in dual income households Market volatility Technological change Increasing sophistication of consumers Financial planning profession still growing International economy 73 Building the Plan 74 Building a Plan • • • • • Goals Budget Net worth Risk tolerance Investments 75 Student Workbook for HS 300 _________________________G6-26_________________________ Using the Pyramid Model • Liquidity and security • Capital accumulation • Income and purchasing power 76 What’s in a Comprehensive Plan? • Goals, financial statements, risk tolerance, advisor and client responsibilities • Insurance and risk management • Employee benefits 77 What’s in a Comprehensive Plan? • Investment planning • Income tax planning • Retirement planning • Estate planning 78 Student Workbook for HS 300 _________________________G6-27_________________________ Monitoring the Plan 79 Monitoring the Plan • Determine level of service • Perform periodic reviews – Update financial situation – Analyze variances – Review goals and revise as needed – Track performance of investments 80 Monitoring the Plan • Establish need for rebalancing – Time diversification – Risk modeling 81 Student Workbook for HS 300 _________________________G6-28_________________________ Obstacles to Success 82 Obstacles to Success • Procrastination – Works against the miracle of compound interest • Deficit spending – There’s nothing to save for tomorrow 83 Obstacles to Success • Gaps in understanding – Keeps client from visualizing planning solutions • Unmanaged expectations – Unrealistic goals meet unrealized returns 84 Student Workbook for HS 300 _________________________G6-29_________________________ Goal Tending • Consumption/investment decisions – Budgeting allows client to manage cash flow – Net worth keeps score (own-owe) 85 Goal Tending • Asset allocation balances risk/return tradeoffs when investing for the future – Liquidity – Return – Risk 86 Where the Industry Is Going 87 Student Workbook for HS 300 _________________________G6-30_________________________ Where the Industry Is Going • Aging baby boomers • Sandwich generation • Kids’ college fund / our retirement / aging parents • Investing inheritances 88 Where the Industry Is Going • Social Security concerns • Growth in planners – BLS Occupational Survey expects 21–35 percent growth in field over next 10 years 89 Chapter One Review • Planning is a six step process • Single-purpose, multi-purpose, and comprehensive approaches to plans – Only comprehensive incorporates all seven topic areas 90 Student Workbook for HS 300 _________________________G6-31_________________________ Review • Looking back (monitoring) can help you move forward • Overcoming obstacles and maintaining focus on client goals improves odds of success 91 Review (Continued) • Population trends – Demographics: statistical market characteristics • age • sex • income • educational level 92 Review (Continued) • Population trends – Psychographics: classification of population groups according to psychological variables • attitudes • values • fears Source: Merriam-Webster’s Unabridged Dictionary 93 Student Workbook for HS 300 _________________________G6-32_________________________ Review (Continued) • Projected growth in profession 94 Student Workbook for HS 300 Time Value of Money: Advanced Concepts and Applications 7 Overview After a thorough grounding in the basics of time value of money in class 6, you should be ready for more advanced concepts and applications. These include understanding uneven cash flows; evaluating investments using discounted cash flow analysis; and increasing the compounding, discounting, or payment frequency. While the mechanics of using your HP-10BII to solve these advanced problems are more complex than those described in class 6, the general strategy remains the same. You enter the known values of a problem and solve for the unknown value. Preparing for Class 7 √ Read chapter 7 in Financial Planning: Process and Environment, AT LEAST TWICE. √ Answer the review questions and self-test questions at the end of the chapter. √ Study the key terms and concepts listed in the textbook. √ Review the Study Tips for Class 7 in the student workbook, and the video graphics starting on page G7-1. √ Participate in the online community for this course by accessing AC Online at <http://blackboard.theamericancollege.edu>. Explore the channels for this course on AC Online including: Course Info, Modules, Exams, Forums, and Tools. Stop by the Student Lounge, on the Forum channel to post a note to other students in the course, or Office Hours to post a note for the course instructor. Study Tips for Class 7 • • Be sure you recognize the definition/characteristics of grouped versus ungrouped data in these problems. You do not need to memorize the constant growth formula. However, you should see how the formula works in the review questions. 7-2 • Make sure you are able to define net present value and internal rate of return. – NPV is the difference between the PV of all the inflows and the PV of all the outflows, both discounted at the same, investor-specified interest rate. – IRR is the interest rate that equates the PV of the inflows with the PV of the outflows so that the NPV is zero. • • Know the key points regarding the use of net present value and internal rate of return in evaluating proposed investments. Practice, practice, practice using your financial calculator. Post-Class: Test Your Comprehension √ Complete the Quick Quiz for class 7. √ Complete the Key Terms and Concepts matching exercise for class 7. Student Workbook for HS 300 7-3 Quick Quiz Circle your responses: T F 1. There are no grouped cash flows in the following sequence: +$1,000; –$1,000; +$500; $0; +$500. T F 2. In calculating the future value of the following set of uneven cash flows as of the end of 4 years, the final cash flow should be compounded for one year. End of Year Amount 1 $100 2 $200 3 $300 4 $400 T F 3. In the calculation of the net present value of a proposed investment project, the riskiness associated with the cash inflows and outflows is ignored. T F 4. Generally, when used to decide whether a particular proposed investment project is acceptable, the NPV and IRR techniques will lead the investor to the same conclusion. T F 5. In the calculation of an investment’s net present value, years of negative net cash flows should be ignored. T F 6. The PVSS is smaller when the discount rate is applied to a given amount quarterly rather than annually. T F 7. To change the following formula to reflect semiannual rather than annual compounding, change i to .06 and n to 10. FVSS = $100(1.12)5 Student Workbook for HS 300 7-4 T F 8. A simple annuity is one in which the frequency of the payments and the frequency of compounding or discounting are the same. Questions 9 and 10 refer to the following fact pattern: Sparacio Bleach Company is considering an investment project that requires an initial outflow of $100,000 with cash flows at the end of years one–5 of $40,000, $40,000, –$20,000, $40,000, and $40,000, respectively. T F 9. The required rate of return for a project of this type is 14 percent. T F 10. The net present value of the investment project is –$3,175.05. T F 11. The internal rate of return of this project is 12.62 percent. Answers to Quick Quiz 1-T, 2-F, 3-F, 4-T, 5-F, 6-T, 7-T, 8-T, 9-T, 10-T Student Workbook for HS 300 7-5 Key Terms and Concepts Match the key term or concept to the most accurate definition. a. annual percentage rate (APR) __________ 1. process of compounding interest an infinite number of times per year rather than at discrete time intervals b. complex annuity due __________ 2. present value of a stream of cash inflows minus the present value of a stream of cash outflows, with both present values calculated on the basis of an appropriate rate of interest c. continuous compounding __________ 3. periodic interest rate multiplied by the number of periods in a year d. conversion of interest earnings into principal __________ 4. occurs when interest is credited to a sum and begins to earn interest on itself e. effective annual interest rate (EAR) __________ 5. interest rate that equates the present value of the stream of cash inflows to the present value of the stream of cash outflows f. Fisher effect __________ 6. describes the dilutive effect of inflation on nominal interest rates to arrive at a real rate of return g. internal rate of return (IRR) __________ 7. cash flow sequences that include no consecutive payments of the same amount and arithmetic sign (positive or negative) h. net present value (NPV) __________ 8. annuity in which the frequency of payments and the frequency of compounding or discounting are identical i. simple annuity __________ 9. annuity due in which the frequency of payments and the frequency of compounding or discounting are different j. ungrouped cash flows __________ 10. annual interest rate that produces in one compounding the same amount of interest as does the nominal annual rate with its compounding frequency Student Workbook for HS 300 7-6 Answers to Key Terms and Concepts Matching 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. c. h. a. d. g. f. j. i. b. e. Student Workbook for HS 300 _________________________G7-1_________________________ HS 300 Financial Planning: Process and Environment Chapter 7: Time Value of Money— Advanced Concepts and Applications 1 Learning Objectives 2 Learning Objectives 1. Calculate present value of series of uneven cash flows. 2. Calculate present value of series of cash flows that grow by a constant percentage. 3. Calculate future value of series of uneven cash flows. 3 Student Workbook for HS 300 _________________________G7-2_________________________ Learning Objectives 4. Calculate future value of series of cash flows that grow by a constant percentage. 5. Compute net present value (NPV) of investment project. 4 Learning Objectives 6. Compute internal rate of return (IRR) on investment project. 7. Solve several types of time-value problems when compounding or discounting occurs more frequently than annually. 5 Discussion Break When you are in a client meeting will you have confidence in running time-value-ofmoney calculations in front of the client? Will you do it using: (A) the back of an envelope (B) your trusty financial calculator (C) your trusty laptop (D) nothing; your assistant handles anything that requires mental acuity 6 Student Workbook for HS 300 _________________________G7-3_________________________ Class Overview 7 Taking It Up a Notch • Unequal cash flows • More frequent compounding/discounting – Effective interest rates – APRs and APYs • Complex annuities 8 Unequal Cash Flows 9 Student Workbook for HS 300 _________________________G7-4_________________________ Unequal Cash Flows • Equal annual payments isn’t always a realistic situation – Example: IRA contributions future contribution limits indexed to inflation • Calculate present value of cash flow stream using financial calculator 10 Present Value of Unequal Cash Flows 11 PV Unequal CF Stream #1 Problem CF0 = –$2,000 CF1 = $500 CF2 = $750 CF3 = $1,000 I/YR = 5% Keystrokes 2000,+/–, CFj 500, CFj 750, CFj 1000, CFj 5, I/YR [orange] NPV 20.30 12 Student Workbook for HS 300 _________________________G7-5_________________________ PV Unequal CF Stream #2 Problem CF0 = –$2,000 CF1 = $500 CF2 = $500 CF3 = $750 CF4 = $750 I/YR = 5% Keystrokes 2000,+/–, CFj 500, CFj , 2, [orange], Nj 750, CFj, 2, [orange], Nj 5, I/YR [orange] NPV 194.61 13 PV Unequal CF Stream #3 Problem CF0 = –$3,000 CF1-10 = $500 CF11 = $800 CF12 = –$1000 I/YR = 6% Keystrokes 3000,+/–, CFj 500, CFj , 10,[orange], Nj 800, CFj 1000, +/–, CFj 6, I/YR [orange] NPV 604.50 14 Internal Rate of Return of Unequal Cash Flows 15 Student Workbook for HS 300 _________________________G7-6_________________________ Solving for the Internal Rate of Return (IRR%) • Internal rate of return is interest rate that makes net present value equal to zero • When a cash flow stream has a positive NPV the IRR>i% • When a cash flow stream has a negative NPV the IRR<i% • When a cash flow stream has an NPV of zero the IRR=i% 16 IRR Cash Flow Stream # 3 Problem CF0 = –$3,000 CF1-10 = $500 CF11 = $800 CF12 = –$1000 IRR = ? Keystrokes 3000,+/–, CFj 500, CFj , 10,[orange], Nj 800, CFj 1000, +/–, CFj [orange] IRR/YR 10.27 17 Discussion Break Finance professors prefer NPV. Most business professionals prefer IRR. NPV is the better measure, so why is IRR so popular? 18 Student Workbook for HS 300 _________________________G7-7_________________________ Future Values of Unequal Cash Flows 19 FV of Unequal CF Stream • Two-step process – Compute NPV – Then find FVSS of that NPV 20 FV Unequal CF Stream #2 Problem Keystrokes CF0 = –$2,000 CF1 = $500 CF2 = $500 CF3 = $750 CF4 = $750 I/YR = 5% NPV = 194.61 FV = ? 2000,+/–, CFj 500, CFj , 2, [orange], Nj 750, CFj, 2, [orange], Nj 5, I/YR [orange] NPV 194.61, +/–, PV 4, N FV 236.55 21 Student Workbook for HS 300 _________________________G7-8_________________________ More Frequent Cash Flows 22 More Frequent Cash Flows • Cash flows typically more than annual • Examples – Monthly mortgage payments – Semiannual coupon interest payments – Automatic investment programs 23 Bond Valuation Problem A bond with a 6 percent coupon pays interest semi-annually. If investors require an 8 percent return, what is the price of a $1,000 face value bond with 4 years to maturity? Keystrokes 2, [orange], P/YR 30, PMT, 1000, FV 8, I/YR 4, [orange], x P/YR PV –932.67 24 Student Workbook for HS 300 _________________________G7-9_________________________ Finding YTM on a Bond Problem A bond with a face value of $1,000 is priced at $1,100. It pays semiannual interest at a coupon rate of 5 percent and has 7 ½ years until it matures. What is its yield to maturity? Keystrokes 2, [orange], P/YR 1000, FV 1100, +/–, PV 25, PMT 7.5, [orange], x P/YR I/YR 3.47 25 Effective Rates 26 Effective Rates • Effective rates adjust for more frequent compounding – Nominal rates do not 27 Student Workbook for HS 300 _________________________G7-10_________________________ Effective Rates • Formula: EAR = (1 + nominal rate/# periods)(#per)–1 • Problem: Calculate EAR for a 5 percent nominal interest paid semiannually EAR = (1+.05/2)2 – 1=.0506 = 5.06% 28 Effective Rates Problem #1 Problem Six percent interest is paid quarterly. What is the effective rate? Keystrokes 4, [orange], P/YR 6, I/YR [orange] EFF% 6.1364 by formula it is: (1+.06/4)4–1=.061364 29 Effective Rates Problem #2 Problem What is the EAR of a 5 percent loan if interest compounds: – weekly? – daily ? Keystrokes 52, [orange], P/YR 5, I/YR [orange], EFF% 5.1246 365, [orange], P/YR 5, I/YR [orange], EFF% 5.1267 30 Student Workbook for HS 300 _________________________G7-11_________________________ APRs and APYs 31 APRs and APYs • APRs are Truth-in-Lending Act based calculations that allow borrowers to compare rates across lenders. • APYs are Truth-in-Savings Act based calculations that allow investors to compare rates across financial institutions. • You borrow at a rate (APR) but earn a yield (APY). 32 APRs • Periodic rate multiplied by number of periods in a year equals APR • Example: If a credit card charges a monthly rate of 1.25 percent, then APR for credit card is: APR = 1.25% x 12= 15% EAR = (1.0125)12-1= .1608 = 16.08% 33 Student Workbook for HS 300 _________________________G7-12_________________________ APRs EAR not equal to APR but APY equivalent to the EAR 34 More Frequent Compounding 35 More Frequent Compounding • When interest is compounded more frequently than paid, you have to adjust interest rate to reflect disparity – Example: CD compounded daily/paid monthly – Use effective rate as interest rate rather than nominal rate 36 Student Workbook for HS 300 _________________________G7-13_________________________ More Frequent Compounding Problem Keystrokes You invest $500 in a 2-year CD that compounds interest monthly but credits it to your account annually. 12, [orange], P/YR 5, I/YR [orange] EFF% 5.1162 I/YR 1,[orange], P/YR 500, +/–, PV 2, N FV 552.47 The CD pays a 5 percent nominal rate. What is the maturity value? 37 Payments Growing by Constant Percentage 38 Payments Growing by Constant Percentage • Annuity payment growing at constant rate – Example: Inflation-indexed IRA contribution limits • On financial calculator, adjust expected investment return by expected growth rate, and then calculate time value of money 39 Student Workbook for HS 300 _________________________G7-14_________________________ Payments Growing by Constant Percentage Problem: Cathy Client plans on maximizing her contributions to an IRA account until she retires 30 years from now. Assume a contribution today of $3,000, growth in contribution limits of 3 percent/year, and average annual returns of 6 percent. Keystrokes: [orange] BEG/END {set to Begin} 1.06,÷,1.03,-,1, x,100,= I/YR {sets I/YR to 2.9126} 3000,+/-, PMT 30, N PV 61,203.24 +/-,PV, 0, PMT 6, I/YR, 30, N FV 351,520.24 40 Chapter Seven Review 41 Chapter Seven Review • Practice your calculator skills and enhance your understanding of time-value-of-money concepts. • Know how to figure out when the answer on the calculator is incorrect. 42 Student Workbook for HS 300 _________________________G7-15_________________________ Chapter Seven Review • Do the problem twice – Discounting to a present value will give a result smaller than the sum of the cash flows – Future value will have a result greater than the sum of cash flow for any positive, nonzero, interest rate 43 Student Workbook for HS 300 Financial Planning Applications 8 Overview Class 8 covers three basic financial planning topics—funding a college education, emergency fund planning, and credit and debt management. In addition to their importance to financial advisors in providing professional financial planning services, these topics also illustrate various applications of the concepts covered in earlier chapters. For example, helping parents plan the funding of a college education for their children requires estimating future costs that increase with time due to inflation as well as periodic amounts of savings that increase with time due to investment return. Given the influence of time, inflation, and investment return on the college-funding problem, the financial advisor must apply several time-value-of-money concepts presented in chapters 6 and 7—the future value of a single sum, the present value of a single sum, and the present value of an annuity or an annuity due-in determining the amount that must be saved periodically (for example, monthly) to accumulate the funds required to pay for the college education. The steps in the financial planning process presented in class one provide a format for explaining the key activities involved in credit and debt management and how credit and debt management is integrated with other planning techniques in developing a client’s financial plan. Also, the client’s financial statements—the financial position statement and the cash flow statement—discussed in class 5 are indispensable for gathering client data, analyzing the client’s financial status, developing financial planning recommendations and/or alternatives, and monitoring financial planning recommendations in providing emergency fund planning and credit or debt management services to clients. Preparing for Class 8 √ Read chapter 8 in Financial Planning: Process and Environment, AT LEAST TWICE. √ Answer the review questions and self-test questions at the end of the chapter. √ Study the key terms and concepts listed in the textbook. 8-2 √ Review the Study Tips for Class 8 in the student workbook, and the video graphics starting on page G8–1. √ Participate in the online community for this course by accessing AC Online at <http://blackboard.theamericancollege.edu>. Explore the channels for this course on AC Online including: Course Info, Modules, Exams, Forums, and Tools. Stop by the Student Lounge, on the Forum channel to post a note to other students in the course, or Office Hours to post a note for the course instructor. Study Tips for Class 8 • • • • • Focus on the importance of inflation in calculating education funding needs. Know education benefits from the Taxpayer Relief Act of 1997. Note that phaseouts eliminate these benefits for many clients. Review the appropriateness of various education investment alternatives. If your state offers a tuition account program, you may want to review its features. Remember that, for most clients, education funding is not done in isolation from other goals. Examine how retirement planning and estate planning are integrated with education planning. Review obtaining financial aid, especially the FAFSA formula and federal government sources of funds. Post-Class: Test Your Comprehension √ Complete the Quick Quiz for class 8. √ Complete the Key Terms and Concepts matching exercise for class 8. Student Workbook for HS 300 8-3 Quick Quiz Circle your responses: T F 1. Four inputs are required to calculate education funding needs. T F 2. Lifetime learning credits are available to all taxpayers, regardless of income level. T F 3. Stafford loans are education loans for which interest may be subsidized for students with financial need. T F 4. Grandparents can use a Section 2503(e) exclusion from taxable gifts to make college tuition payments for grandchildren. T F 5. The Free Application for Federal Student Aid determines the expected parent contribution and expected student contribution and combines them to arrive at the expected family contribution. T F 6. Section 529 College Savings Plan contributions generate a federal income tax deduction. T F 7. The size of your overall portfolio will influence the size of your emergency fund. T F 8. The debt service ratio includes estimated federal income taxes. T F 9. The lower your credit score the lower the interest rate on your loan. T F 10. A bankruptcy filing remains on the petitioner’s credit report for 6 years. Answers to Quick Quiz 1-F, 2-F, 3-T, 4-T, 5-T, 6-F, 7-T, 8-F, 9-F, 10-F Student Workbook for HS 300 8-4 Key Terms and Concepts Match the key term or concept to the most accurate definition. a. asset allocation __________ 1. ability to quickly convert an asset to cash with little or no uncertainty as to value b. debt burden ratio __________ 2. compares a client’s total monthly consumer credit payments (excluding mortgage payments) with the amount of his or her monthly take-home pay c. expected parent contribution (EPC) __________ 3. how the portfolio is divided between different types of investments d. Federal Perkins loans __________ 4. loan that has no collateral or assets backing the loan agreement e. liquidity __________ 5. loans of up to $4,000 per year ($20,000 cumulative) for students who show exceptional need f. loan-to-value (LTV) __________ 6. ratio of debt to the lower of appraised value or market price g. prepaid tuition plan __________ 7. report that is sent out by the Department of Education after it processes a free application for student aid (FAFSA) h. Roth IRA __________ 8. total amount that a student’s parents are expected to contribute annually for college education before becoming eligible for financial aid i. student aid report (SAR) __________ 9. type of individual retirement account in which after-tax contributions are required, but earnings and distributions after age 591/2 are not taxed j. unsecured debt __________ 10. type of Section 529 plan that allows tuition costs to be locked in years before enrollment Student Workbook for HS 300 8-5 Answers to Key Terms and Concepts Matching 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. e. b. a. j. d. f. i. c. h. g. Student Workbook for HS 300 _________________________G8-1_________________________ HS 300 Financial Planning: Process and Environment Chapter 8: Financial Planning Applications 1 Learning Objectives 2 Learning Objectives 1. Identify the two funding requirements associated with financing a college education. 2. Describe the process for calculating the resources required to fund a college education including the types of investments typically considered for this purpose. 3. Describe the various tax deductions, tax credits, and penalty waivers that are available to encourage saving for a college education. 3 Student Workbook for HS 300 _________________________G8-2_________________________ Learning Objectives (Continued) 4. Explain how a college student’s financial need is determined for purposes of obtaining federal student aid, and describe the various types of federal student aid available. 5. Explain why emergency fund planning is an indispensable part of financial planning. 6. Explain how an adequate amount of funding for emergencies is estimated and what types of investments are most appropriate for this purpose. 4 Learning Objectives (Continued) 7.Identify the key types of household debt. 8.Explain the difference between secured and unsecured debt. 9.Describe the activities involved in credit and debt management and explain how they relate to the steps in the financial planning process. 5 Learning Objectives (Continued) 10. Explain the uses of the financial position statement and the cash flow statement in carrying out credit and debt management activities. 11. Explain the ways in which leasing an automobile differs from purchasing it, and identify the key characteristics of people who are particularly suited for leasing rather than buying an automobile. 12. Explain how a lease’s monthly payment is calculated. 6 Student Workbook for HS 300 _________________________G8-3_________________________ Learning Objectives (Continued) 13. Explain the differences between a home equity loan and a home equity line of credit, and calculate the maximum amount a consumer can borrow under each. 14. Calculate the amount of home equity debt on which interest is deductible for federal income tax purposes. 15. Describe the key features and principal uses of the three types of bankruptcy available to consumers in the United States. 7 Discussion Break Should Sec. 529 plan assets be included as student assets, parental assets, or excluded from the financial aid calculation? 8 Discussion Follow-up: Sec. 529 Plan Assets 9 Student Workbook for HS 300 _________________________G8-4_________________________ Sec. 529 Plans: Treatment for Financial Aid • College savings account in parent’s name with student as beneficiary – Considered parent’s assets for Federal Financial Aid (FFA) 10 Sec. 529 Plans: Treatment for Financial Aid • College savings account in student’s name, or a trust or custodian for the student with student as beneficiary – Not considered student’s assets for FFA 11 Sec. 529 Plans: Treatment for Financial Aid • College savings account in third party’s name (grandparents) with student as beneficiary – Has no effect on FFA 12 Student Workbook for HS 300 _________________________G8-5_________________________ Sec. 529 Plans: Treatment for Financial Aid • College savings account in parent’s name, with student’s siblings as beneficiaries – Has no effect on FFA 13 Sec. 529 Plans: Treatment for Financial Aid • Prepaid tuition plan – Legislation enacted in 2006 makes the tax treatment consistent with the Section 529 Savings Plans 14 College Savings 15 Student Workbook for HS 300 _________________________G8-6_________________________ College Savings • Education inflation • Calculating the funding requirement – Lump sum 16 College Savings • Calculating the funding requirement – Monthly savings Current cost Education inflation rate Number of years until matriculation Investment returns (tax status) 17 Selecting a Portfolio • Taxable account • Tax advantaged – Coverdell Education Savings Account – Sec. 529 Qualified Tuition Plans – Savings bonds for education – Roth and traditional IRAs 18 Student Workbook for HS 300 _________________________G8-7_________________________ Selecting a Portfolio • • • • • • CDs Savings bonds Baccalaureate bonds Stocks/bonds/cash Mutual funds investing in stocks/bonds/cash CollegeSure CDs 19 Whose Money? 20 Titling Accounts in Child’s Name • Uniform Gift to Minors (UGMA) • Uniform Transfers to Minors (UTMA) • Tax code changes in 2007 to kiddie tax make these approaches unattractive as a repository for college savings 21 Student Workbook for HS 300 _________________________G8-8_________________________ Trusts • Sec. 2503(b) trust – Income paid annually to beneficiaries – Trust can retain funds past age of majority – Annual gift tax exclusion for income rights – Delayed payment of principal until funds are needed for college 22 Trusts • Section 2503(c) trust – Income can accumulate – Delay payment of principal – Trust payable at age of majority 23 Trusts • Irrevocable trust with Crummey provision – Allows income and principal distribution/accumulation as needed – Trust can last as long as the income beneficiaries live 24 Student Workbook for HS 300 _________________________G8-9_________________________ Trusts • Disadvantages – FAFSA counts trusts as asset of child (35 percent expected contribution) – Trust expenses Set-up Taxation Administration 25 Sec. 2503(e) • Exclusion from taxable gifts if grandparents pay college costs directly to the college 26 Ownership Issues • Kiddie tax impact • Age of majority issues • FAFSA implications 27 Student Workbook for HS 300 _________________________G8-10_________________________ Tax Incentives 28 Tax Credits • Hope Scholarship Tax Credit – $1,800/student/year first 2 years of postsecondary education Phaseout based on modified adjusted gross income (MAGI) Must be at least half-time student for at least one academic period 29 Tax Credits • Lifetime Learning Tax Credit – $2,000 calculated as 20% first $10,000 qualified expenses – Available for an unlimited number of years – Student does not have to be pursuing degree – Phaseout based on MAGI 30 Student Workbook for HS 300 _________________________G8-11_________________________ Tax Deduction • Deductibility of higher education expenses – $4,000 maximum deduction – Started in 2004 – Phaseout based on MAGI – Use of tax credits and other taxadvantaged programs limits deduction 31 Interest Exclusion • Savings bonds for education – Phaseout subject to MAGI – Bonds cannot be held in child’s name 32 Alternative Strategies 33 Student Workbook for HS 300 _________________________G8-12_________________________ Alternative Strategies • • • • • Investing in college housing Family partnerships 401(k) plan loans Cash value life insurance policy loans Roth & traditional IRA distributions 34 Applying for Financial Aid 35 Free Application for Federal Student Aid (FAFSA) • Expected student contribution 35 percent – Spend kid’s money first • Expected parent contribution 5.6 percent – Exemptions and exclusions drive down asset base and expected contributions 36 Student Workbook for HS 300 _________________________G8-13_________________________ Free Application for Federal Student Aid (FAFSA) • Terminology – Expected family contribution (EFC) – Cost of attendance (COA) – Student aid report (SAR) 37 Student Aid • Federal Pell Grant – Need-based – Up to $4,050/year 38 Student Aid • Federal Supplemental Education Opportunity Grant (FSEOG) – Need-based – Up to $4,700/year 39 Student Workbook for HS 300 _________________________G8-14_________________________ Student Aid • Federal Perkins loans – Need-based – $4,700/year – $20,000 cumulative 40 Student Aid • Stafford loans – Available from Direct Loans or FFEL – Subsidized (need based): interest deferred – Unsubsidized: interest accrues – Variable interest rate set annually 41 Student Aid • PLUS loans – Available from Direct Loans or FFEL – Interest accrues from disbursement • College resources – Scholarships – Grants 42 Student Workbook for HS 300 _________________________G8-15_________________________ Emergency Fund Planning 43 Emergency Fund • Keeps the financial ship afloat in fiscal storms – 3 to 6 months’ worth of living expenses – Cash or liquid investments 44 Emergency Fund • Keeps the financial ship afloat in fiscal storms – Amount influenced by Job security Wages/salary/commission/bonus Characteristics of investment portfolio Other available sources of cash 45 Student Workbook for HS 300 _________________________G8-16_________________________ Credit and Debt Management 46 Credit and Debt Management • Mortgage debt (secured) – First mortgage – Second mortgage Home equity loan Home equity line of credit (HELOC) 47 Credit and Debt Management • Consumer debt – Personal loans – Auto loans (secured) – Credit card debt 48 Student Workbook for HS 300 _________________________G8-17_________________________ Credit and Debt Management • Client financial statements • Credit report • Credit score 49 Credit and Debt Management • Five C(s) of credit – Character – Capacity – Collateral – Capital – Conditions 50 Ratio Analysis • Debt service ratio Total loan payments/net income • Front ratio (28%) Housing costs (PITI)/gross income • Back ratio (36%) Total debt/gross income 51 Student Workbook for HS 300 _________________________G8-18_________________________ Financing Alternatives 52 Leasing Versus Buying a Car • Open versus closed-end lease • Capitalized cost • Money factor = interest rate/24 53 Leasing Versus Buying a Car • Residual value – Monthly depreciation – Monthly lease rate – Monthly sales tax 54 Student Workbook for HS 300 _________________________G8-19_________________________ First Mortgages • First mortgage – 80 percent LTV is the cutoff for PMI – FHA and VA have government guarantees – Fixed 30/15 55 First Mortgages • First mortgage – Adjustable (ARM) – Hybrid – Interest only 56 Discussion Break When should a client prepay his or her mortgage— either from the perspective of paying it off or making additional principal payments each month? Would your answer change if you had an assets-under-management agreement with the client? 57 Student Workbook for HS 300 _________________________G8-20_________________________ Financing Alternatives (Continued) 58 Second Mortgages • Status as second means LTV is critical to lender • Home equity loan – Fixed rate – Fixed term – Fixed payment 59 Second Mortgages • Home equity line of credit (HELOC) – Variable rate Pricing index plus spread Caps/floors/collars Interest only payments in early years – Hybrids available 60 Student Workbook for HS 300 _________________________G8-21_________________________ Bankruptcy After the 2005 Bankruptcy Reform Act There is now a means-based test to determine who can qualify for a Chapter 7 filing. Mandatory credit counseling and financial education became part of the bankruptcy process. You cannot file a Chapter 7 bankruptcy if you obtained a discharge of your debts in a Chapter 7 case within the last 8 years, or a Chapter 13 case within the last 6 years. 61 Chapter 7 Bankruptcy • Chapter 7 liquidation – Formation of bankruptcy estate from petitioner’s eligible assets used to pay creditors – Court discharges all eligible debts – Stays on credit report for 10 years 62 Chapter 13 Bankruptcy • Petitioner must have income that exceeds reasonable living expenses • Three-year repayment plan • Eligible debts remaining after completion of repayment plan are discharged by the bankruptcy court • Debtor retains property whether exempt or nonexempt • Filing remains on credit report for 7 years 63 Student Workbook for HS 300 _________________________G8-22_________________________ Chapter 11 Reorganization • Less common for individuals • Plan must be approved by a majority of creditors in each class and by enough creditors in each class to equal 2/3 of the indebtedness in that class • Debtor retains possession of assets and continues to operate business 64 Chapter Eight Review 65 Chapter Eight Review • Three main applications – College funding – Emergency fund planning – Debt management • Know your client and make appropriate recommendations 66 Student Workbook for HS 300 The Regulation of Financial Advisors 9 Overview Financial planning as a profession continues to grow and evolve. The growth of the financial services industry that started in the late 1970s and continues through today makes the regulation of financial advisors an increasingly important topic to investors, consumer advocates, regulatory authorities, elected officials, and even to financial advisors themselves. This class reviews federal legislation and regulatory actions that govern the activities of financial planners. A good example of the rapidly changing regulatory environment is an important piece of legislation that Congress passed and President Clinton signed in October 1996. As explained later in the chapter, the Investment Advisers Supervision Coordination Act of 1996 changed the regulatory environment significantly. As of July 1997, the Securities and Exchange Commission (SEC) no longer requires financial planners with less than $30 million of assets under management to register with the SEC as investment advisers. Exceptions to this exemption include advisors to investment companies and financial planners in states that have no investment adviser laws. In effect, regulation of "small" investment advisers becomes the exclusive purview of the states. In the current decade, SEC rules have increasingly focused on compliance and ethical standards and established the regulatory requirements of investment advisers practicing predominately on the Internet. This class looks at the monitoring of these issues as well. Preparing for Class 9 √ Read chapter 9 in Financial Planning: Process and Environment, AT LEAST TWICE. √ Answer the review questions and self-test questions at the end of the chapter. √ Study the key terms and concepts listed in the textbook. √ Review the Study Tips for Class 9 in the student workbook, and the video graphics starting on page G9-1. 9-2 √ Participate in the online community for this course by accessing AC Online at <http://blackboard.theamericancollege.edu>. Explore the channels for this course on AC Online including: Course Info, Modules, Exams, Forums, and Tools. Stop by the Student Lounge, on the Forum channel to post a note to other students in the course, or Office Hours to post a note for the course instructor. Study Tips for Class 9 • • Review the three tests provided in SEC Release No. IA-770 for determining whether (in the absence of specific exemptions) a financial services professional’s activities are subject to regulation under the Investment Advisers Act of 1940. Remember that if any of the tests are not met, the Investment Advisers Act of 1940 would not apply to the practitioner’s activities and the planner would not have to register. Know the six groups who are not subject to the Investment Advisers Act of 1940. The act does not apply to any of their activities. Keep in mind that lawyers and accountants are not automatically excluded. – Know the investment advisers who are exempted from registration with the SEC under the Investment Advisers Act of 1940. Be sure you understand the issue of state versus SEC registration. – Also, make sure you understand how the Investment Advisers Supervision Coordination Act of 1996 changed the rules for state and federal registration. The vast majority of investment advisers must register at the state level and do not need to register at the federal level. • • • Know the seven categories of responsibilities of investment advisers who are subject to SEC regulation and be able to expand upon several of them. Review the list of 17 record-keeping requirements in the text. When reviewing the brochure rule, note that most RIAs use part II of Form ADV, rather than creating a separate brochure. Form ADV is less expensive and less likely to be challenged by the SEC, though obviously Form ADV lacks marketing "sizzle." Post-Class: Test Your Comprehension √ Complete the Quick Quiz for class 9. √ Complete the Key Terms and Concepts matching exercise for class 9. Student Workbook for HS 300 9-3 Quick Quiz Circle your responses: T F 1. The term security is defined in the Investment Advisers Act of 1940 to mean stocks and bonds. T F 2. An individual who receives only a commission on the sale of a securities product (but is paid no fee for giving investment advice) does not meet the compensation test in SEC Release No. IA-770. T F 3. All financial services professionals who meet all three of the tests contained in SEC Release No. IA-770 are subject to regulation under the Investment Advisers Act of 1940. T F 4. Under certain circumstances, a lawyer, an accountant, and even a securities broker may be exempt from the Investment Advisers Act of 1940. T F 5. The SEC has issued a ruling that an investment adviser must disclose to clients all material facts regarding potential conflicts of interest. T F 6. The Investment Advisers Supervision Coordination Act specifies that investment advisers must register with the SEC unless they have more than $25 million in assets under management. T F 7. Form ADV requires disclosure of information concerning the types of clients for which the registrant will provide discretionary or other account management services. T F 8. Registered investment advisers are exempt from federal rules and regulations prohibiting insider trading. T F 9. The SEC prohibits advisers from using the initials RIA after their names on business cards or letterheads. T F 10. The brochure rule can be satisfied by providing the client with a copy of part II of the Form ADV. Answers to Quick Quiz 1-F, 2-F, 3-F, 4-T, 5-T, 6-F, 7-T, 8-F, 9-T, 10-T Student Workbook for HS 300 9-4 Key Terms and Concepts Match the act or release with the provision of that act or release. a. Insider Trading Sanction Act of 1984 __________ 1. specifies how to determine an investment adviser’s assets under management, which is the determining factor in whether the adviser must register with the SEC or the state b. Insider Trading and Securities Fraud Enforcement Act of 1988 __________ 2. sets forth three separate tests to determine whether the Investment Advisers Act of 1940 applies to a financial advisor’s activities c. Investment Advisers Act of 1940 __________ 3. says investment advisers must have written policies and procedures that reduce the likelihood of insider trading and securities fraud d. Investment Advisers Supervision Coordination Act of 1996 __________ 4. requires registered investment advisers to name a compliance officer, write and implement compliance procedures, and review compliance annually e. SEC Release No. IA-770 __________ 5. requires registered investment advisers to adopt and follow a code of ethics f. SEC Release No. IA-1092 __________ 6. requires investment advisers to register with either the SEC or state authorities, but not both, based on level of assets under advisor’s management g. SEC Release No. IA-1633 __________ 7. reaffirmed the three-prong approach set forth in IA-770 and clarified certain antifraud and full disclosure provisions of the Investment Advisers Act of 1940 h. SEC Release No. IA-2091 __________ 8. gives the SEC the authority to seek the imposition of civil penalties against insider-trading violations for as much as three times the profit gained (or loss avoided) as a result of the unlawful purchase or sale of securities i. SEC Release No. IA-2204 __________ 9. controls the regulation of investment advisers j. SEC Release No. IA-2256 __________ 10. allows investment advisers operating principally on the Internet, with no connection to a particular state for operations, to be SEC registered rather than state registered Student Workbook for HS 300 9-5 Answers to Key Terms and Concepts Matching 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. g. e. b. i. j. d. f. a. c. h. Student Workbook for HS 300 _________________________G9-1_________________________ HS 300 Financial Planning: Process and Environment Chapter 9: The Regulation of Financial Advisers 1 Learning Objectives 2 Learning Objectives 1. Describe tests in Investment Advisers Act of 1940 that determine if financial adviser must register with SEC as an investment adviser. 2. Identify financial advisers who are not required to become registered investment advisers with the SEC. 3 Student Workbook for HS 300 _________________________G9-2_________________________ Learning Objectives 3. Summarize how Investment Advisers Supervision Coordination Act of 1996 determines whether investment advisers must register at federal or state level. 4. Describe the procedure for becoming a registered investment adviser and the requirements imposed on one who does register. 4 Learning Objectives 5. Discuss how self-regulatory organizations relate to SEC’s oversight of registered representatives and investment advisers. 6. Discuss responsibility of fiduciary to his or her client regarding financial planning. 7. Differentiate between registered representative’s suitability standards and registered investment adviser’s fiduciary standards. 5 Discussion Break There are a host of financial planning designations, but a recent Morningstar article suggested that for broad financial planning assistance an individual choose between a: – CFP – ChFC® – CPA-PFS (continued) 6 Student Workbook for HS 300 _________________________G9-3_________________________ Discussion Break Would it be better for the industry to move to one designation or is the current mix more appropriate... in terms of client service? in terms of marketing your practice? in terms of regulating the industry? 7 How Planners Became Investment Advisers 8 How Planners Became Investment Advisers • Federal or state governments regulate the activities of planners – selling – recommending investments and insurance • SEC wanted to control security sales 9 Student Workbook for HS 300 _________________________G9-4_________________________ Laws That Govern Securities Industry • • • • Securities Act of 1933 Securities Exchange Act of 1934 Public Utility Holding Company Act of 1935 Trust Indenture Act of 1939 10 Laws That Govern Securities Industry • Investment Company Act of 1940 • Investment Advisers Act of 1940 • Sarbanes-Oxley Act of 2002 11 SEC Release No. IA-770 • Three-pronged test to determine if person needs to register as adviser (1981) – Advice or analysis about a security – Business standard – Compensation test 12 Student Workbook for HS 300 _________________________G9-5_________________________ SEC Release IA-1092 • Confirms three-pronged standard for registration under Investment Adviser Act of 1940 (1987) • Antifraud provisions implemented 13 Exceptions and Exemptions From Investment Advisers Act of 1940 14 Exclusions From SEC Registration • Banks or bank holding companies defined in the Bank Holding Company Act of 1956 and not an investment company • Lawyers, accountants, engineers, or teachers whose advisory services are incidental to profession 15 Student Workbook for HS 300 _________________________G9-6_________________________ Exclusions From SEC Registration • Brokers, dealers, or registered representatives whose performance of advisory services is solely incidental to business as a broker or dealer and receives no “special compensation” • Publisher of any newspaper, news magazine, or business or financial publication of general or regular circulation 16 Exclusions From SEC Registration • Person whose advice, analyses, or reports relate only to securities that are direct obligations of or obligations guaranteed by U.S. government • Other persons not within intent of law as SEC may designate 17 Exemptions From SEC Registration • Investment advisers – Clients are all residents of state where principal office and place of business are maintained – Does not furnish advice, analyze, or report on listed securities or securities admitted to unlisted trading privileges on national securities exchange 18 Student Workbook for HS 300 _________________________G9-7_________________________ Exemptions From SEC Registration • Investment advisers – Insurance companies are only clients – Fewer than 15 clients during previous 12 months – Neither presents themselves to the general public as investment adviser nor acts as investment adviser to any registered investment company 19 Exemptions From SEC Registration • Investment advisers – Is employed by a charity – Advises, analyzes, or reports only to charity or charitable funds – Provides investment advice exclusively to church employee pension plans 20 Coordination Act of 1996 and SEC Release IA-1633 21 Student Workbook for HS 300 _________________________G9-8_________________________ Coordination Act and National Securities Market Improvement Act of 1996 • Allocates regulation of investment advisers between the SEC and state authorities – Based on the level of assets under an adviser’s management • Register either with SEC or state authorities, but not both 22 “Not Prohibited” From SEC Registration • Advisers with “assets under management” of $25 million or more • Advisers to registered investment companies 23 “Not Prohibited” From SEC Registration • Advisers not “regulated or required to be regulated” in state of “principal office and place of business” • Advisers exempted from prohibition by SEC rule or order 24 Student Workbook for HS 300 _________________________G9-9_________________________ Defining Assets Under Management (AUM) • Sec. 203A(a)(2) definition – Securities portfolio – Continuous and regular supervisory or management services – Accounts with 50 percent securities including cash or cash equivalents 25 Advisers to Registered Investment Companies • Must register with SEC regardless of asset amount if – Contracted to provide advisory services – Includes sub-advisers • Investment company must be – Registered under Investment Company Act of 1940 – Operational 26 Advisers Not Regulated or Required to Be Regulated by State • Advisers with principal office in Wyoming • Advisers with principal office in a foreign country 27 Student Workbook for HS 300 _________________________G9-10_________________________ Advisers Exempt From Prohibition on SEC Registration • Must register with SEC if – Nationally recognized statistical rating organizations – Pension consultants, including advisers of government plans and church plans, if value of assets of plans is $50 million or more 28 Advisers Exempt From Prohibition on SEC Registration • Must register with SEC if – Certain affiliates under control of investment advisers are eligible for or are registered with the SEC – Certain start-up investment advisers with expectation of eligibility to register with the SEC within 120 days 29 Other Aspects of Coordination Act 30 Student Workbook for HS 300 _________________________G9-11_________________________ De Minimis Standard • Relieves advisers from regulatory burden – Not required to register in state unless place of business is there – Not required to register in state unless more than five clients were residing in state during preceding 19 months 31 De Minimis Standard • No de minimis rule for federally registered investment advisers in Texas, New Hampshire, and Nebraska – Texas does not recognize the de minimis standard for state-registered investment advisers 32 De Minimis Standard • No de minimis rule for federally registered investment advisers in Texas, New Hampshire, and Nebraska – State-registered investment advisers permitted five clients in New Hampshire and Nebraska, unlike federal RIAs – Whole firm is only allowed five clients or less under de minimis rules 33 Student Workbook for HS 300 _________________________G9-12_________________________ Supervised Persons • Sec. 203A(b) preempts state law re: supervised persons of SEC-registered advisers – State may continue to license, register, or otherwise qualify supervised person who is investment adviser representative and has business located in state 34 Supervised Persons • Sec. 202(a)(25) defines as “partner, officer, director ... or employee of an investment adviser, or person who provides investment advice on behalf of investment adviser and is subject to supervision and control of investment adviser.” 35 Investment Adviser Representative • Rule 203A-3(a) defines as – Supervised person of an investment adviser if clients represent more than 10 percent of clients of supervised person 36 Student Workbook for HS 300 _________________________G9-13_________________________ Federal Laws and Regulations Applying to State-Registered Advisers • Sec. 206 makes unlawful fraudulent, deceptive, or manipulative practices • Sec. 204A requires establishment, maintenance, and enforcement of written procedures to prevent the misuse of nonpublic information (insider trading) 37 Federal Laws and Regulations Applying to State-Registered Advisers • Sec. 205 – Prohibits advisory contracts that (1) contain certain performance fees (2) permit assignment of contract without the consent of the client, and (3) fail to notify clients of a change in membership of partnership 38 Federal Laws and Regulations Apply to State-Registered Advisers • Sec. 206(3) – Unlawful for any investment adviser acting as principal for own account to knowingly sell security to or purchase security from, a client, without written disclosure to client of capacity in which adviser is acting and obtaining the client’s consent 39 Student Workbook for HS 300 _________________________G9-14_________________________ Federal Laws and Regulations Apply to State-Registered Advisers • Sec. 206(3) – Limitation also applies if acting as broker for person other than client in effecting such a transaction 40 SEC Release No. IA-2091 • Exemption for certain investment advisers operating through the Internet – Became effective in 2003 – Permits advisers, whose businesses are not connected to particular state, to register with SEC instead of with state 41 Discussion Break IA-2091 Exemption for Certain Investment Advisers Operating Through the Internet permits SEC registration for web-based practices. I’d like you to to speculate how an Internetbased practice would differ from a bricks-andmortar, meet-and-greet operation. 42 Student Workbook for HS 300 _________________________G9-15_________________________ Responsibilities of Investment Advisers Who Must Register With SEC 43 Responsibility Requirement Categories 1. 2. 3. 4. 5. 6. 7. Registering Record keeping Charging fees Assigning contracts Using labels Delivering brochures Avoiding fraudulent practice 44 Record-Keeping Requirements • 17 steps in process • SEC Release No. IA-2256 – RIAs must adopt code of ethics addressing compliance issues including record keeping 45 Student Workbook for HS 300 _________________________G9-16_________________________ SEC Release No. IA-2204 Compliance Programs • Investment advisers and investment companies registered with the SEC – Must adopt and implement written policies and procedures to prevent violation of the federal securities laws – Must annually review policies and procedures 46 SEC Release No. IA-2204 Compliance Programs • Designate a chief compliance officer to administer the policies and procedures – Reports directly to the fund’s board if an investment company 47 Brochure Rule • Mandates delivery of disclosure statement to existing and prospective clients (1) delivered within 48 hours of entering into investment advisory agreement or (2) delivered when contract is entered into if client can terminate such contract within 5 days 48 Student Workbook for HS 300 _________________________G9-17_________________________ Brochure Rule • Advisers comply with rule by providing client or prospect with copy of Part II of Form ADV • 14 basic categories of data that brochure must communicate to client 49 State Regulations 50 State Regulations • Exam requirements – Series 63 and 65, 66 and 7 • Capital requirements • Bond 51 Student Workbook for HS 300 _________________________G9-18_________________________ State Regulations • Review – Audited financial statements – Contracts – Disclosure statements – Marketing literature 52 Self-Regulatory Organizations (SROs) 53 Self-Regulatory Organizations (SROs) • National securities exchange, registered securities association, or registered clearing agency authorized by Securities Exchange Act of 1934 to regulate conduct and activities of its members • Subject to oversight by specific government regulatory agency 54 Student Workbook for HS 300 _________________________G9-19_________________________ Self-Regulatory Organizations (SROs) • SROs with SEC oversight – National Association of Securities Dealers (NASD) and New York Stock Exchange (NYSE) recently merged as the Financial Industry Regulatory Authority (FINRA) – American Stock Exchange (AMEX) 55 Professional Regulatory Organization (PRO) • CFP Board – Acts as professional regulatory organization for its members – Provides code of ethics and practice standards – Issues advisory opinions 56 Fiduciary Duty 57 Student Workbook for HS 300 _________________________G9-20_________________________ • A recent appellate court victory in Financial Planning Association (FPA) v. the SEC determined that the SEC’s controversial “Merrill Lynch Rule” was in conflict with the Investment Advisers Act of 1940. • Registered representatives offering fee-based brokerage accounts will need to change the account relationship or potentially be required to register as investment advisers under the 1940 act. This is a major change in the regulation of financial advisers since registered investment advisers are held to a fiduciary standard in their dealings with clients versus the suitability standard required of registered representatives. 58 Fiduciary Duty • Higher standard than product suitability • Follows prudent-man standard – Would a prudent person take this course of action? 59 Chapter Nine Review 60 Student Workbook for HS 300 _________________________G9-21_________________________ Chapter Nine Review • Hard to avoid registering as an adviser if you are doing comprehensive planning – State or SEC • Registration and compliance issues are dynamic – Practice has to adapt to changing requirements 61 Chapter Nine Review • Compliance is at the forefront with recent scandals in – mutual fund trading – investment analysis – other financial services company business practices • Fiduciary standards are important to planners held to that standard in advising clients 62 Student Workbook for HS 300 The Legal and Economic Environment of Financial Institutions 10 Overview While class 9 focused on the advisor’s regulatory responsibility to the client, this class looks at the function, purpose, and regulation of the financial services industry and the corresponding consumer protection laws that relate to financial services. It is better to take the broader perspective in learning about the regulatory environment rather than getting caught up in the minutia of an individual act. Get a sense of what the regulations are trying to achieve, how regulations are a product of their times, and how the passage of time that shifts the focus of regulation can help you differentiate between what is required as an advisor and how those requirements are changing. This assignment also looks at the body of consumer protection acts, the regulators who uphold these acts, and the trends in consumer protection legislation. Preparing for Class 10 √ Read chapter 10 in Financial Planning: Process and Environment, AT LEAST TWICE. √ Answer the review questions and self-test questions at the end of the chapter. √ Study the key terms and concepts listed in the textbook. √ Review the Study Tips for Class 10 in the student workbook, and the video graphics starting on page G10-1. √ Participate in the online community for this course by accessing AC Online at <http://blackboard.theamericancollege.edu>. Explore the channels for this course on AC Online including: Course Info, Modules, Exams, Forums, and Tools. Stop by the Student Lounge, on the Forum channel to post a note to other students in the course, or Office Hours to post a note for the course instructor. Study Tips for Class 10 • Know the reasons behind government regulation 10-2 • • • • • • • • Name who benefits from government regulation Be able to discuss how regulation can foster innovation Be able to discuss current trends in financial services regulation Be able to identify the principal acts and laws in financial services regulation Name the regulators in consumer protection legislation Discuss the role of consumer protection legislation Be able to identify the principal acts and laws in consumer protection legislation Be able to name current trends in consumer protection legislation. Post-Class: Test Your Comprehension √ Complete the Quick Quiz for class 10. √ Complete the Key Terms and Concepts matching exercise for class 10. Student Workbook for HS 300 10-3 Quick Quiz Circle your responses: T F 1. Financial services regulation can influence monetary policy. T F 2. The Great Depression created the need for greater government regulation. T F 3. McCarran-Ferguson made insurance a federally regulated industry. T F 4. The SEC was established by the Investment Company Act of 1940. T F 5. Gramm-Leach-Bliley is important for repealing the Glass-Steagall Act. T F 6. The OCC regulates national banks. T F 7. The Public Company Accounting Oversight Board was created by the Sarbanes-Oxley Act. T F 8. The F.T.C. regulates most consumer protection acts. T F 9. Most regulators provide synopses of their acts as well as links to the acts in U.S. Code on their websites. T F 10. State attorney generals can influence federal regulation of financial services firms. Answers to Quick Quiz 1-T, 2-F, 3-F, 4-F, 5-T, 6-T, 7-T, 8-T, 9-T, 10-T Student Workbook for HS 300 10-4 Key Terms and Concepts Match the act with the provision of that act. a. Competitive Equality Banking Act of 1987 __________ 1. allows consumers to get one free copy of their credit report annually from each consumer-reporting agency b. Consumer Credit Reporting Reform Act __________ 2. authorized the SEC to award bounty to informants with the bounty coming from money paid as penalties under the act c. Depository Institution Act of 1982 (Garn-St. Germain) __________ 3. designed to prevent terrorists and others from anonymously using the U.S. financial system to move funds obtained from or destined for illegal activity d. Fair and Accurate Credit Transaction Act of 2003 __________ 4. established new standards for expedited funds availability and recapitalized the Federal Savings & Loan Insurance Company (FSLIC) e. Federal Deposit Insurance Corporation Improvement Act of 1991 __________ 5. established standards for trust indentures in sale of debt securities such as bonds, debentures, and notes offered for public sale f. Identity Theft and Assumption Deterrence Act __________ 6. expanded FDIC powers to assist troubled banks g. Insider Trading and Securities Fraud Enforcement Act of 1988 __________ 7. made the theft of identity information a crime and established restitution provisions for individual victims h. International Money Laundering Abatement and Financial Anti-Terrorism Act of 2001 __________ 8. permits adequately capitalized and managed bank holding companies to acquire banks in any state one year after enactment i. Riegle-Neal Interstate Banking and Branching Efficiency Act of 1994 __________ 9. recapitalized the Bank Insurance Fund and allowed the FDIC to strengthen the fund by borrowing from the Treasury j. Trust Indenture Act of 1939 __________ 10. strengthened the provisions of the Fair Credit Reporting Act Student Workbook for HS 300 10-5 Answers to Key Terms and Concepts Matching 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. d. g. h. a. j. c. f. i. e. b. Student Workbook for HS 300 _________________________G10-1_________________________ HS 300 Financial Planning: Process and Environment Chapter 10: The Legal and Economic Environment of Financial Institutions 1 Learning Objectives 2 Learning Objectives 1. Learn why financial institutions are so heavily regulated. 2. Understand the body of laws governing financial institutions, how to research laws, and find guidance in interpreting them. 3. Evaluate how deregulation is reshaping the financial services sector. 3 Student Workbook for HS 300 _________________________G10-2_________________________ Learning Objectives 4. Evaluate the trends in regulating the financial services industry. 5. Understand body of consumer protection laws and how to research those laws and find assistance in interpreting them. 6. Evaluate trends in regulating consumer protection laws. 7. Describe the elements of supply and demand. 4 Discussion Break Why study financial services and consumer protection regulation? – How does it impact your business? – How does it influence your clients? 5 Who and Why of Regulation 6 Student Workbook for HS 300 _________________________G10-3_________________________ Financial Services Industry • • • • • Banking Securities Insurance Mutual funds Pensions 7 What Regulation Accomplishes • Public confidence – Safety of principal • Depression era issues • S&L crisis issues from deregulation 8 What Regulation Accomplishes • Open access to markets • Monetary policy – Open market operations – Reserve requirements – Margin requirements 9 Student Workbook for HS 300 _________________________G10-4_________________________ Safety of Principal 10 Safety of Principal • FDIC – $100,000 per depositor • Full faith and credit • FSLIC subsumed by FDIC – Higher limits ($250,000 per depositor) available for certain retirement accounts as separate insurance amount in addition to $100,000 per depositor. – Trusts and payable on death (POD) accounts can increase insurance coverage 11 Safety of Principal • NCUSIF – $100,000 per depositor • Full faith and credit – Higher limits ($250,000 per depositor) available for certain retirement accounts as separate insurance amount in addition to $100,000 per depositor. – Trusts and payable on death (POD) accounts can increase insurance coverage 12 Student Workbook for HS 300 _________________________G10-5_________________________ Safety of Principal • SIPC $500,000/$100,000 cash – Protects against brokerage firm failing • Does not protect investor from trading losses • Does not protect against being sold fraudulent securities 13 Safety of Principal • Pension Benefit Guaranty Corporation (PBGC) – Quasi-federal institution not backed by full faith and credit of the government 14 Safety of Principal • Insurance premiums in banking – Risk-based modeling 15 Student Workbook for HS 300 _________________________G10-6_________________________ Safety of Principal • Bank for International Settlements – Basle Accords of 1993 & 2007 • Addressed capital adequacy • Went beyond simple equity/total assets approach to two risk-based capital measures • For member countries of Bank for International Settlements 16 Who Benefits From FSI Regulation? • Government – Public confidence – Monetary policy • Consumers – Public confidence – Open access 17 Who Benefits From FSI Regulation? • FSI firms – Public confidence – Margins (Stigler) – Barriers to entry (Stigler) – Regulation fosters innovation (Kane) • CDARs example 18 Student Workbook for HS 300 _________________________G10-7_________________________ FDIC Limits Adjusted for Inflation $250,000 Lim it A djus ted for CP I s inc e Las t Change in Lim it $200,000 $150,000 FDIC Lim it $100,000 Lim it A djus ted for CP I s inc e $5,000 Lim it P ut in E ffec t $50,000 2004 1997 1990 1983 1976 1969 1962 1955 1948 1941 1934 $0 19 Deregulation 20 Deregulation in Financial Services • May Day 1975 – Negotiated commission structure for brokerage industry 21 Student Workbook for HS 300 _________________________G10-8_________________________ Deregulation in Financial Services • Major deregulation in 1980 – Req Q abolished – Interest on checking was allowed – S&Ls could offer checking and commercial loans – Commercial banks could offer savings and mortgages 22 Deregulation in Financial Services • Gramm-Leach-Bliley Act 1999 – Repealed last vestiges of Glass-Steagall Banks as • Securities underwriters • Insurance underwriters • Insurance agents 23 Deregulation in Financial Services • Gramm-Leach-Bliley Act 1999 – Important financial privacy legislation provisions Requires companies to give consumers privacy notices Consumers have the right to limit sharing of their information 24 Student Workbook for HS 300 _________________________G10-9_________________________ Current Trends in Regulation 25 Current Trends in FSI Regulation • FPA v. SEC – The ruling from the appeals court, combined with the SEC’s decision not to appeal that ruling, means that brokerage firms can no longer use the “Merrill Rule” exemption to avoid complying with the provisions of the Investment Advisers Act of 1940. 26 Current Trends in FSI Regulation • Sarbanes-Oxley Act – Debate over the cost-benefit ratio in compliance with the Sarbanes-Oxley Act, especially for small firms, may point to a modification of that act to provide regulatory relief from full compliance. 27 Student Workbook for HS 300 _________________________G10-10_________________________ Current Trends in FSI Regulation • Sarbanes-Oxley Act – The compliance discussions also consider whether the act has had a positive or negative effect on the flow of capital to U.S. capital markets, as corporations consider listing their company’s stock on foreign exchanges to avoid “Sarbox” requirements. 28 Discussion Break If it’s true that regulation fosters innovation, regulators have to choose between being reactive or proactive when changing rules and acts. When is it better to be proactive, and when is it better to be reactive? 29 Select Regulatory Acts 30 Student Workbook for HS 300 _________________________G10-11_________________________ Securities Act of 1933 • “Truth-in-securities” law • Two basic objectives: – Requires that investors receive significant information concerning securities being offered for public sale – Prohibits deceit, misrepresentations, and other fraud in the sale of securities 31 Securities Exchange Act of 1934 • Created the SEC – Empowered to register, regulate, and oversee securities firms, transfer agents, clearing agencies and SROs • Identifies and prohibits certain conduct in markets 32 Securities Exchange Act of 1934 • Granted SEC disciplinary powers over regulated entities and associates • Requires periodic reporting of information by companies with publicly traded securities 33 Student Workbook for HS 300 _________________________G10-12_________________________ Banking Act of 1933 (Glass-Steagall Act) • Created FDIC – Established temporary agency to insure deposits – Limited banks to underwrite securities to issuances for governmental bodies • Permitted statewide branching for national banks if allowed by governing state law • Made permanent by the Banking Act of 1935 34 Investment Company Act of 1940 • Regulates organization of companies that engage in investing, reinvesting, and trading in securities, and whose own securities offered to public – Includes mutual funds 35 McCarran-Ferguson Act of 1945 • Regulation of insurance remains with states • NAIC helped establish regulatory bodies in states • Federal government influences state laws through prospect of federal regulation in the absence of state controls 36 Student Workbook for HS 300 _________________________G10-13_________________________ Employee Retirement Income Security Act of 1974 (ERISA) • Set minimum standards for pension plans in private industry • Created the Pension Benefit Guaranty Corporation (PBGC) • Requires that employers who establish plans must meet certain minimum standards • Has broadened in scope since initial passage 37 Gramm-Leach-Bliley Act of 1999 • Repealed Glass-Steagall • Instituted privacy requirements for financial information 38 Sarbanes-Oxley Act of 2002 • Mandated reforms to enhance corporate responsibility and financial disclosures • Combats corporate and accounting fraud • Created the Public Company Accounting Oversight Board (PCAOB) – Oversees auditing profession 39 Student Workbook for HS 300 _________________________G10-14_________________________ Charting, Regulation, and Oversight 40 Chartering, Regulation, and Oversight • Depository institutions – OCC • Oversight of national banks • State banks chartered by states 41 Chartering, Regulation, and Oversight • Depository Institutions – FED • Safe and sound banking • Lender of last resort • Protection of consumers in financial transactions • Oversight Reg A to Reg EE 42 Student Workbook for HS 300 _________________________G10-15_________________________ Chartering, Regulation, and Oversight • Depository institutions – OTS • Replaced Federal Home Loan Bank Board 43 Chartering, Regulation, and Oversight • Credit unions – Nonprofit depository institutions – Member depositors own them – National, corporate, and local tiers – Federal or state charters – National Credit Union Administration regulates federally chartered credit unions 44 Chartering, Regulation, and Oversight • Insurance – McCarran-Ferguson Act of 1945 Allows states to regulate insurance companies operating in their state Indirect influence on state laws 45 Student Workbook for HS 300 _________________________G10-16_________________________ State Regulation of Insurance • Insurance companies choose where they are incorporated based on how friendly the state’s laws are for insurance companies – Delaware and Arizona popular 46 State Regulation of Insurance • Regulations focus on – insurance premiums – sales practices – commissions – profitability – solvency regulations – investment of reserves 47 Mutual Funds • SEC primary regulator • Security Act of 1933 establishes – SEC registration parameters – Prospectus requirements 48 Student Workbook for HS 300 _________________________G10-17_________________________ Securities Firms • National Securities Market Improvement Act of 1996 – Federal regulation of securities firms – SEC head regulator in securities industry • SROs regulate securities firms in conjunction with SEC – Established in the Securities Exchange Act of 1934 – Stock exchanges are SROs 49 Pension Companies • ERISA requires – Pension plans to establish minimum vesting requirement with maximum vesting period of 10 years – Plan transferability between employers when changing jobs 50 Pension Companies • ERISA requires – Fiduciary responsibilities for plan sponsor, trustee(s) and investment managers(s) – Plan must meet reporting requirements • Pension Benefit Guaranty Corporation established 51 Student Workbook for HS 300 _________________________G10-18_________________________ Consumer Protection 52 Consumer Protection Legislation • Emphasis on business practices, disclosure, open access, and recourse • Primary regulators – FTC – FED – OCC 53 Consumer Protection Legislation and Credit • Fair Credit Reporting Act (Reg. V) – Consumer Credit Reporting Reform Act of 1996 – Fair and Accurate Credit Transactions Act of 2003 Free credit reports • Fair Credit Billing Act 54 Student Workbook for HS 300 _________________________G10-19_________________________ Consumer Protection Legislation and Credit • Fair Credit and Charge Card Disclosure Act • Fair Debt Collection Practices Act • Identity Theft and Assumption Deterrence Act of 1998 • Credit Repair Organizations Act 55 Consumer Protection Legislation • Truth-in-Lending (Reg. Z) • Truth-in-Savings (Reg. DD) • Home Ownership and Equity Protection Act (HOEPA) 56 Consumer Protection Legislation • Electronic Fund Transfers (Reg. E) • Community Reinvestment Act (Reg. BB) • Equal Credit Opportunity (Reg. B) • Consumer Leasing Act (Reg. M) 57 Student Workbook for HS 300 _________________________G10-20_________________________ Trends in Consumer Protection Legislation • Privacy and protection – Goes beyond the financial services industry • Challenges of Internet commerce – Identity theft: phishing 58 Finding the Laws 59 Finding the Laws • U.S. Code http://www.law.cornell.edu/uscode/ • Securities Lawyer's Deskbook – University of Cincinnati College of Law http://www.law.uc.edu/CCL/ 60 Student Workbook for HS 300 _________________________G10-21_________________________ Finding the Laws • Regulators’ web sites – Using the Fed as an example http://www.federalreserve.gov/ regulations/default.htm • FTC site (Consumer guides are fact friendly.) – www.ftc.org 61 The Elements of Supply and Demand 62 Supply and Demand • Economics is the study of unlimited wants and scarce resources. • The pricing of resources, at least in a capitalistic economy, is the primary method of allocating these scarce resources among competing uses. 63 Student Workbook for HS 300 _________________________G10-22_________________________ Supply and Demand • The pricing of resources, at least in a capitalistic economy, is the primary method of allocating these scarce resources among competing uses. • Price, then, is the driving force in determining both the supply and demand for a good. 64 Supply and Demand • Demand connotes both the willingness and ability to buy a good at its market price. • Supply connotes both the willingness and ability to sell a good at its market price. 65 Laws of Supply and Demand • The higher the price for a good, the lower the demand for that good. • At higher prices, more goods become available. • The quantity of a good will rise with a price increase and fall with a price decrease. • Together these are known as the laws of supply and demand. 66 Student Workbook for HS 300 _________________________G10-23_________________________ Laws of Supply and Demand • If the quantity demanded, QD, equals the quantity supplied, QS, the market for the good is in equilibrium. If supply outstrips demand or demand outstrips supply, the market is in disequilibrium. 67 Supply/Demand Relationship 68 Shift in the Demand Curve 69 Student Workbook for HS 300 _________________________G10-24_________________________ Two Demand Functions 70 Two Supply Functions 71 Chapter 10 Review 72 Student Workbook for HS 300 _________________________G10-25_________________________ Chapter 10 Review • Regulations born of legislation and legislation born of politics • Financial services regulation can – instill public confidence – promote open access – define business practices – facilitate monetary policy – foster innovation 73 Chapter 10 Review • Over- or under-regulating possible • Consumer protection legislation – Promotes public confidence – Establishes business practices – Provides open access to markets • Technology and privacy are forefront in consumer protection legislation • Supply and demand curves – Movement along the curve, disequilibrium – Shifting curves – Elasticity demand curve – Inelastic demand curve 74 Student Workbook for HS 300 Financial Planning for Special Circumstances 11 Overview Chapter 11 focuses on unique planning circumstances. This chapter is a compilation of concepts written by different authors at The American College. The material in Chapter 11 consists of concepts that are on the current CFP® exam, but were not on the exam before 2004. These concepts include divorce planning, same sex marriage, nontraditional living arrangements, unique estate planning situations and special needs trusts. This chapter stresses the importance of developing a wide body of knowledge and networking with a capable and competent financial planning team. Financial planning solutions are rarely yes or no answers. Complex situations are found in any family situation, and as clients or parents of clients age they may find themselves in unique living situations. This chapter address estate planning for elderly clients. With an aging population, developing skill sets to work with elderly clients is just as important today as ever before. This class covers a wide range of topics, and students are encouraged to supplement the concepts covered in Chapter 11 with additional course work and readings. Preparing for Class 11 √ Read chapter 11 in Financial Planning: Process and Environment AT LEAST TWICE. √ Answer the review questions and self-test questions at the end of the chapter. √ Study the key terms and concepts listed in the textbook. √ Review the Study Tips for Class 11 in the student workbook, and the video graphics. √ Participate in the online community for this course by accessing AC Online at <http://blackboard.theamericancollege.edu>. Explore the channels for this course on AC Online including: Course Info, Modules, Exams, Forums, and Tools. Stop by the Student Lounge, on the Forum channel to post a note to other students in the course, or Office Hours to post a note for the course instructor. 11-2 Study Tips for Class 11 • • • • • • • Understand the tax implications of divorce Learn the tax status of alimony and child support payments Be able to discuss planning for nontraditional couples and families Understand income tax benefits for parents of children with special needs Learn the unique needs of estate planning for the elderly and incapacitated Discuss techniques used in estate planning for young married couples and singles Be able to discuss estate planning strategies for nontraditional couples Post-Class: Test Your Comprehension √ Complete the Quick Quiz for class 11. √ Complete the Key Terms and Concepts matching exercise for class 11. Student Workbook for HS 300 11-3 Quick Quiz Please indicate which of the following statements are true. T F 1. Younger couples are responsible for more divorce than their older counterparts. T F 2. Same sex couples can file joint federal tax returns. T F 3. Child support payments are income tax-free to the recipient. T F 4. Parents can deduct special school expenses for children who do not live at home as an itemized deduction. T F 5. Parents may only take the tax credit for adoption expenses once every three calendar years. T F 6. A taxpayer whose spouse who is physically or mentally incapable of caring for himself or herself can take the child and dependent care credit. T F 7. Settlement Special Needs Trusts are established by nonfamily or interested parties on behalf of an incapacitated person. T F 8. Estate planning for married couples requires listening to the goals of both spouses. T F 9. Titling assets as Joint Tenants with Right of Survivorship is an effective method of transferring property at death for same sex couples. T F 10. Titling assets as Sole and Separate property is an effective method of transferring property at death for same sex couples. Student Workbook for HS 300 11-4 Key Terms and Concepts Match the term below with the correct definition. a. alimony __________ 1. property management devices used to protect the assets of individuals who anticipate long-term disability situations in the future b. child tax credit __________ 2. payments made between ex-spouses that are taxable to the recipient and deductible to the payor c. conservator __________ 3. a tax credit used to encourage economically disadvantaged individuals to work by partially offsetting Social Security taxes d. dependent tax care credit __________ 4. a tax credit used to help care for a qualifying relative or member of a taxpayer’s household e. earned income tax credit __________ 5. a tax credit available for children of special needs children f. Grantor Retained Annuity Trust __________ 6. a court appointed guardian or conservator to act on behalf of a disabled individual g. guardian __________ 7. a term referring specifically to care for a person h. special-needs trust __________ 8. a term referring specially for the management of property i. standby trust __________ 9. a type of trust used in planning for incompetency j. ward __________ 10. a type of trust used to transfer property for individuals in same sex relationships Student Workbook for HS 300 11-5 Answers to Key Terms and Concepts Matching 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. h. a. e. d. b. j. g. c. i. f. Student Workbook for HS 300 _________________________G11-1_________________________ HS 300 Financial Planning: Process and Environment Chapter 11: Financial Planning for Special Situations 1 Learning Objectives 2 Learning Objectives 1. Explain the tax implications for divorcing couples. 2. Describe the opportunities, challenges, and strategies for nontraditional families and couples. 3. Understand and capitalize on income tax benefits for parents of children and children with special needs. 4. Explain how the dependent-care and earned income tax credits impact economically disadvantaged individuals. 3 Student Workbook for HS 300 _________________________G11-2_________________________ Learning Objectives 5. Explain how estate planning can be tailored to meet the special needs of elderly and incapacitated individuals. 6. Describe some of the basic issues that pertain to estate planning for married couples and single individuals. 7. Explain various estate planning arrangements for individuals in nontraditional living arrangements. 4 Discussion Break What are the financial considerations of Divorce? – Immediate? – 6 Months? – Long Term? 5 Discussion Break • Immediate Needs: – Housing – Security – Liquidity • 6 Months: – Asset Distribution – Long Term Housing – Children? • Long Term – Social Security – Medicare – Retirement 6 Student Workbook for HS 300 _________________________G11-3_________________________ Financial Considerations of Divorce 7 Divorce Considerations • Divorce and annulments have steadily declined over the past seven years from 4.0% of the population in 2000 to 3.6% in 2007 • Young couples divorce more frequently than older couples • Over 50% of marriages will end in divorce or annulment 8 Divorce Considerations • Social Security – If the marriage lasts 10 years or longer, divorced spouses are entitled to their ex spouses benefit record – If spouse re-marries they may loose access to benefits 9 Student Workbook for HS 300 _________________________G11-4_________________________ Payments in connection with Annulment or Divorce • Alimony – Tax Deductible (to payer) – Taxable Income (to recipient) – Set by Court Order – Beware Front Loading 10 Front Loading of Alimony In the payer’s first postseparation tax year, the "excess" payment is computed by taking the average of the alimony payments in the second and third postseparation years and adding $15,000 to that figure. • Any alimony payment for the first postseparation year that is in excess of that amount is the "excess • alimony payment." 11 Front Loading Example • Bill and Melinda divorce in 2005. Bill pays Melinda – $100,000 in 2005 – $40,000 in 2006 – $20,000 in 2007 • Bill will recapture excess alimony of $55,000 ($100,000 - $30,000 - $15,000) 12 Student Workbook for HS 300 _________________________G11-5_________________________ Child Support Payments • Court Ordered • Non Deductible • Legal Obligation with Severe Penalties 13 Financial Planning for Unmarried Couples • No Federal Tax Benefits – Filing Status – Gift and Estate Exemptions – Intestate Considerations • Same Sex Couples – 5 States Recognize Same Sex Marriage – Others may have Civil Union Benefits – Federal Govt. Does not 14 Know the Rules • State Specific – Recognize other State’s Marriages – Some may have civil unions – Team up with local attorneys for estate planning 15 Student Workbook for HS 300 _________________________G11-6_________________________ Tax Planning for Children with Special Needs • Tax Deductions • Tax Credits 16 Medical Expenses • Medical expenses for children of divorced parents are deductible by the parent who pays for them, regardless of who has the dependency exemption • Eligible expenses deductible only to the extent they exceed 7 ½% of AGI (10% of AGI for the AMT). 17 Eligible Medical Expenses Deductible medical expenses include any amount paid for – Diagnosis, cure, mitigation, treatment or prevention of disease, or for the purpose of affecting any structure or function of the body – Transportation for and essential to the above – Insurance which covers the above 18 Student Workbook for HS 300 _________________________G11-7_________________________ Eligible Medical Expenses No deductions for – Illegal operations or treatment – Cosmetic surgery except reconstructive surgery for deformities, and disfigurements arising from trauma or disease – Trips to improve general health – Nonprescribed OTC medicines/drugs 19 Nonrefundable Credits Credit for Adoption Expenses • Qualified expenses include: legal fees, court costs, and other related costs with regard to legal adoption 20 Nonrefundable Credits Credit for Adoption Expenses • The limit is per child, not per year (c/o of 5 years) • Credit phaseout begins for TPs with AGIs exceeding approximately $170,000 21 Student Workbook for HS 300 _________________________G11-8_________________________ Nonrefundable Credits • Child and Dependent Care Credit – Purpose: the law expands the credit to relieve burden of two-earner families who must pay for dependent care 22 Nonrefundable Credits • Child and Dependent Care Credit – AGI reduction point is $15,000. – When AGI exceeds $43,000, a 20% maximum credit is available. 23 Nonrefundable Credits • Child and Dependent Care Credit – Amount of the Credit: 35% (reduced to 20% as AGI increases) of employmentrelated expenses • Credit limitations = Lesser of –Earned income –$3,000 for one individual, $6,000 for two or more individuals 24 Student Workbook for HS 300 _________________________G11-9_________________________ Estate Planning for Unique Situations • Elderly and Incapacitated – Special Needs Trusts – Elder Law and Durable Power of Attorney – Guardianship and Conservatorship – Considerations of Medical Assistance Programs 25 Special Needs Trusts • Family SNT—the most widely used SNT; frequently used as an estate planning tool for incapacitated persons • Third-party SNT—established by nonfamily or interested parties on behalf of an incapacitated person 26 Special Needs Trusts • Settlement SNT—funded with personal injury lawsuit damages received by the incapacitated individual from a court decision • Pooled SNT—funded with assets (including the disabled individual’s personal assets) that are pooled with numerous other sources to increase investment results. States have unique agencies to help establish funds. 27 Student Workbook for HS 300 _________________________G11-10_________________________ Durable Power of Attorney • Appoint an attorney in fact • “Spring” into action at incapacity or disability • Health care and Financial POA – Manage Assets – Accelerate Medicaid – Representation 28 Guardianship & Conservatorship • In the absence of a durable power of attorney, a court proceeding may be held to establish incompetency to manage one’s affairs. • After hearing evidence of incompetency, a court may appoint a guardian or conservator to act on behalf of the disabled party, called a ward. • The process is generally an unpleasant one that, in the end, results in substantial loss of a ward’s liberties. 29 Guardianship & Conservatorship • In some cases, the term guardian pertains specifically to care of the person • and the term conservator to management of the property. 30 Student Workbook for HS 300 _________________________G11-11_________________________ Estate Planning in Unique Situations • Nontraditional Living Arrangements – Beware of Intestate – Revocable Trust Planning – Testamentary Instruments • Wills • Health Care Powers • Coordination of Beneficiaries 31 Estate Planning in Unique Situations • Divorcing Couples – Update Testamentary Documents – Consider the Needs of Children and Dependents – Independent Representation – Beneficiary Designations 32 Student Workbook for HS 300 Review 12 Review of material in: Financial Planning: Process and Environment, 3d Edition Craig Lemoine and Don A. Taylor Editors Chapter 1—The Financial Planning Process Chapter 2—Communicating Effectively with Clients Chapter 3—Ethics, Professionalism, and Practice Standards Chapter 4—Client Attitudes Toward Risk Chapter 5—Gathering Data and Preparing Financial Statements Chapter 6—Time Value of Money: Basic Concepts and Applications Chapter 7—Time Value of Money: Advanced Concepts and Applications Chapter 8—Financial Planning Applications Chapter 9—The Regulation of Financial Advisors Chapter 10—The Legal and Economic Environment of Financial Institutions Chapter 11—Financial Planning for Special Circumstances Preparing for Review Class √ Review all materials. √ Take Practice Exam and the Sample Exam. √ Use the results of the exams to point out troublesome areas and restudy those areas. 12-2 √ Participate in the online community for this course by accessing AC Online at <http://blackboard.theamericancollege.edu>. Explore the channels for this course on AC Online including: Course Info, Modules, Exams, Forums, and Tools. Stop by the Student Lounge, on the Forum channel to post a note to other students in the course, or Office Hours to post a note for the course instructor. Student Workbook for HS 300 HS 300 Practice Examination PE Note Following are 25 objective questions to be used as an additional review and to familiarize you with the format of The American College objective examinations. These questions are followed by an Answer Key and an explanation of the answers. DIRECTIONS Each of the questions or incomplete statements below on the sample examination is followed by four suggested answers or completions. Select the one that is best in each case and circle the letter next to it. 1. 2. 3. Which of the following statements concerning the relationship between law and ethics is correct? (A) All law is included within ethics. (B) All ethics are included within law. (C) Ethics and law are equivalent. (D) Ethics and law overlap. Which of the following limitations on rational thinking is influencing a person who overestimates the risks of bungee jumping because of the high degree of publicity given to a recent bungee jumping accident? (A) denial of risk bias (B) availability bias (C) hindsight bias (D) confirmation bias Asking a question without waiting for the answer to a previous question is an example of (A) (B) (C) (D) question bombardment an open-ended question a "why" question a leading question PE-2 4. 5. Assume that $1,000 will be deposited today in an account that will earn 8 percent compound interest per year. How much will be in the account at the end of 5 years, rounded to the nearest dollar? (A) $1,217 (B) $1,218 (C) $1,469 (D) $1,477 Assume that $1000 will be received today and at the end of each of the next 4 years. On the basis of a 7 percent interest assumption, what is this series of payments worth today, rounded to the nearest dollar? 6. (A) $4,100 (B) $4,387 (C) $4,515 (D) $4,748 Assume that $1,000 is deposited into a savings account today and that $500 is deposited into the same account at the end of each of the next 3 years. On the basis of a 7 percent interest assumption, how much will be in the account at the end of the 3 years, rounded to the nearest dollar, if no withdrawals are made? 7. (A) $2,832 (B) $2,662 (C) $2,580 (D) $4,771 Bob is evaluating an investment project that requires an outlay of $6,000 today and $6,000 in one year. The project will generate inflows of $8,000 at the end of years 2, 3, and 4, and outflow of $6,000 at the end of year 5, and inflows of $4,000 per year at the end of years 6, 7, and 8. Which of the following is the net present value, rounded to the nearest dollar, of the project if the required rate of return on this type of project is 10 percent? 8. (A) $27,443 (B) $16,534 (C) $10,000 (D) $ 9,083 Mary is evaluating a capital budgeting project. The project requires an immediate investment of $20,000. No other cash flows will be generated until the end of the third year. At that time, a cash inflow of $4,000 will occur to be followed by $4,000 per year for the next 7 years. What is the internal rate of return on the project? (A) (B) (C) (D) 7.74 % 9.33 % 11.81 % cannot be determined from the information provided. Student Workbook for HS 300 PE-3 9. Which of the following statements concerning communication with clients is (are) correct? I. Paraphrasing the client’s statements impedes communication because it implies that the client is incapable of expressing himself or herself clearly. II. Responding to clients with brief responses, such as "uh-huh," tends to cause the client to think the adviser is not really paying attention. 10. (A) I only (B) II only (C) Both I and II (D) Neither I nor II Federal securities laws and/or regulations prohibit a registered investment adviser from doing which of the following? I. using part I of Form ADV to satisfy the brochure rule II. using part II of Form ADV to satisfy the brochure rule 11. (A) I only (B) II only (C) Both I and II (D) Neither I nor II Forms of nonverbal communication include which of the following? I. voice tone II. word selection 12. (A) I only (B) II only (C) Both I and II (D) Neither I nor II Which of the following is (are) among the areas that should be addressed in a comprehensive financial plan? I. federal income tax analysis II. cash-flow management (A) (B) (C) (D) I only II only Both I and II Neither I nor II Student Workbook for HS 300 PE-4 13. Which of the following statements concerning the compounding of interest rates is (are) correct? I. Increasing the frequency of compounding will increase the future value of a single sum. II. Decreasing the frequency of compounding will decrease the present value of a single sum. 14. (A) I only (B) II only (C) Both I and II (D) Neither I nor II Which of the following statements concerning limitations in rational thinking and behavior is (are) correct? I. People often settle for a course of action that is less than optimal. II. Most people fully understand how they make risky decisions. 15. (A) I only (B) II only (C) Both I and II (D) Neither I nor II Which of the following questions is (are) open-ended? I. How many years will you work before you retire? II. Do you want to start a retirement plan? 16. (A) I only (B) II only (C) Both I and II (D) Neither I nor II Which of the following factors typically contribute(s) to an increase in anticipatory regret associated with a decision? I. The decision is viewed as an important one. II. The differences among the choices are readily apparent. 17. (A) I only (B) II only (C) Both I and II (D) Neither I nor II For the same interest rate and number of payments, which of the following time-value-of-money relationships is (are) correct? I. The FVA factor is larger than the FVAD factor. II. The FVAD factor is larger than the PVAD factor. (A) (B) (C) (D) I only II only Both I and II Neither I nor II Student Workbook for HS 300 PE-5 READ THE CONTINUING FOLLOWING DIRECTIONS BEFORE The questions below differ from the preceding questions in that they all contain the word EXCEPT. So you understand fully the basis used in selecting each answer, be sure to read each question carefully. 18. 19. 20. 21. 22. Tests used by the Securities and Exchange Commission to determine whether a financial planner is subject to the terms and provisions of the Investment Advisers Act of 1940 include all the following EXCEPT (A) Does the individual provide a brochure to prospective clients? (B) Does the individual give advice or analyses concerning securities? (C) Does the individual present himself or herself to the public as being in the business of providing advice about securities? (D) Does the individual receive compensation for services? All the following are among the 6 steps included in the general model of the financial planning process EXCEPT (A) implementing the plan (B) analyzing the client’s future position (C) obtaining the client’s approval (D) reviewing and revising the plan All the following are considered discretionary expenses in budgeting EXCEPT (A) household supplies and maintenance (B) savings (C) education fund (D) gifts and contributions Calculating the internal rate of return requires all the following information EXCEPT (A) cash outflows (B) cash inflows (C) the number of time periods (D) the relevant interest rate The CFP® Board has passed and made effective at least one practice standard for each of the following aspects of the financial planning process EXCEPT (A) (B) (C) (D) establishing and defining the relationship with the client filing tax and other documents with authorities implementing the plan monitoring the plan Student Workbook for HS 300 PE-6 23. All the following steps to improve ethical decision making in organizations are correct EXCEPT (A) (B) (C) (D) 24. 25. communicate clear ethical goals and standards create positive reinforcement and rewards for ethical behavior recognize and remove barriers to ethical decisions specify punishment that employees will receive for certain unethical behaviors. All the following describe the major types of life situations involving risk EXCEPT (A) capital (B) pessimism (C) freedom (D) life All the following are characteristics of typical risk averters EXCEPT (A) (B) (C) (D) They have success as a goal. They like structure. They prefer low variability. They overestimate risk. Student Workbook for HS 300 PE-7 Answer Key for Practice Examination Question Number Correct Answer Chapter Number 1 D 3 2 B 4 3 A 2 4 C 6 5 B 6 6 A 6 7 D 7 8 A 7 9 D 2 10 A 9 11 A 2 12 C 1 13 A 6 14 A 4 15 D 2 16 A 4 17 B 6 18 A 9 19 B 1 20 A 5 21 D 7 22 B 3 23 D 3 24 B 4 25 A 4 Student Workbook for HS 300 PE-8 Explanation of Answers to Practice Exam Questions 1. The answer is (D). There is considerable overlap between law and ethics, but there are ethical standards that are not codified into law and laws that may be considered beyond the realm of ethics. 2. The answer is (B). Availability bias refers to the fact that dramatic and vivid events are easily available to one’s mind and, therefore, tend to be overestimated. 3. The answer is (A). (B) is incorrect because it refers to a type of question that allows the respondent to elaborate. (C) is incorrect because it refers to questions that tend to imply the questioner’s disapproval. (D) is incorrect because it refers to a type of question that directs the client to a conclusion that may be more reflective of the questioner’s beliefs than the respondent’s. 4. The answer is (C). The problem is structured as a future value of a single sum. Keystrokes are as follows: HP-10BII: , C ALL, 1000, +/-, PV, 8, I/YR, 5, N, FV 5. The answer is (B). The problem is structured as a present value of a 5-period annuity due. The cash flow is structured as follows: Keystrokes are as follows: HP-10BII: , C ALL, (if BEGIN is not displayed), , BEG/END, 1000, PMT, 5, N, 7, I/YR, PV 6. The answer is (A). The cash flow is structured as follows: Keystrokes are as follows: HP-10BII: , C ALL, (if END is not displayed), , BEG/END, 1000, +/-, PV, 500, +/-, PMT, 3, N, 7, I/YR, FV 7. The answer is (D). The cash flow structure is as follows, in thousands of dollars: Student Workbook for HS 300 PE-9 Keystrokes are as follows: HP-10BII: , C ALL, 6000, +/-, CFj, 6000, +/-, CFj, 8000, CFj, 3, +/-, CFj, 4000, CFj, 3, , Nj, 10, I/YR, , NPV 8. The answer is (A). The cash flow structure is as follows, in thousands of dollars 9. 10. 11. 12. 13. 14. 15. 16. 17. , Nj, 6000, Keystrokes are as follows: HP-10BII: , C ALL, 20000, +/-, CFj, 0, CFj, 0, CFj, 4000, CFj, 8, , Nj, , IRR/YR The answer is (D). I is incorrect because paraphrasing communicates the desire to understand and helps clarify the client’s thoughts. II is incorrect because so-called "minimal encouragers" communicate to the speaker, "Go on, I’m with you." The answer is (A). II is incorrect because the SEC specifically allows use of part II of Form ADV to satisfy the brochure rule. The answer is (A). II is incorrect because it relates to verbal communication. The answer is (C). Both I and II are correct. Federal income tax analysis and a cash-flow management statement are both areas that should be addressed in a comprehensive financial plan. The answer is (A). II is incorrect because decreasing the frequency of compounding will increase the present value of a single sum. The answer is (A). II is incorrect because few people actually have an insight into how they make risky decisions. The answer is (D). I and II are incorrect because both are close-ended questions that give the respondent little opportunity to elaborate on his or her opinions, thoughts, ideas, values, or feelings. The answer is (A). I is correct because anticipatory regret is likely to increase when the decision is viewed as important. II is incorrect because anticipatory regret increases when the differences among the choices are not very apparent. The answer is (B). Student Workbook for HS 300 PE-10 18. 19. 20. 21. 22. 23. 24. 25. I is incorrect because FVAD factors are larger than FVA factors with the same rate and number of payments. The FVAD payments are received one period sooner than FVA payments, allowing for one more period of compounding and therefore a larger future value. The answer is (A). The requirement to register as an investment adviser is independent of the individual’s decision or licensing to sell financial products. If the questions in (B), (C), and (D) are answered affirmatively, the financial planner must register regardless of whether he or she sells or has the legal credentials to sell financial products. The answer is (B). Analyzing the client’s future financial position may be a part of a financial plan, but it is not specified as one of the 6 steps in the financial planning process. The answer is (A). Household supplies and maintenance is considered a fixed expense. The answer is (D). It is not necessary to know any interest rate to calculate the internal rate of return. The internal rate of return can be considered the discount rate, which causes the present value of the inflows to equal the present value of the outflows. The answer is (B). None of the 10 practice standards specifically addresses filing tax and other documents with authorities. The answer is (D). Specifying punishment that employees will receive for certain unethical behaviors is not a step to improve ethical decision making in organizations. It is a negative approach that represents a "stick" rather than a "carrot." The answer is (B). Pessimism is not one of the major life situations involving risk taking. The major types of life situations are monetary (loss of capital), physical (loss of life), ethical (loss of freedom) and the fourth is social (loss of face). The answer is (A). Risk averters are more likely to have happiness as a goal, rather than success. In contrast to the monetary risk averters, who stated that their long-term goal was happiness, the monetary risk takers listed success as their primary goal. Student Workbook for HS 300 HS 300 SAMPLE EXAMINATION NOTE Below are 100 objective questions to be used as an additional review and to familiarize you with the format of American College objective examinations. These questions are followed by an Answer Key and an explanation of the answers. DIRECTIONS Each of the questions or incomplete statements below is followed by four suggested answers or completions. Select the one that is best in each case and circle the letter that corresponding to that answer. 1. 2. 3. 4. Which of the following steps in the financial planning process is where the advisor identifies the strengths and weaknesses in the client’s present financial condition? (A) Establish and define the advisor-client relationship. (B) Determine goals and gather data. (C) Develop and present a plan. (D) Analyze and evaluate the data. Which of the following types of questions is likely to be the most effective in client counseling? (A) open-ended (B) close-ended (C) leading (D) either/or Which of the following statements concerning ethics in business is correct? (A) It is good public relations for a business. (B) It is about creating a good image for a business. (C) It is a luxury to indulge in after meeting the bottom line. (D) It is about how people conduct business every day. If $100 is deposited today in an account paying 9 percent compound annual interest, how much will be in the account at the end of 4 years? (A) (B) (C) (D) $70.84 $141.16 $323.97 $457.31 2 5. 6. 7. 8. 9. 10. If Bob deposits $8,000 today in an account that pays 3 percent compound annual interest, how long will it take for the account to reach $10,000? (A) 3.77 years (B) 4.58 years (C) 6.12 years (D) 7.55 years For SEC registration purposes, which of the following acts sets the limit for assets under management? (A) Sarbanes-Oxley Act (B) Investment Advisers Supervision Coordination Act (C) Investment Advisers Act (D) Securities Exchange Act Which of the following is an appropriate investment for an emergency fund? (A) a money market mutual fund (B) bonds (C) real estate (D) stocks Assume that payments of $1,000 are to be received at the end of each of the next 5 years. On the basis of a 9 percent compound annual interest assumption, what is the series of payments worth today? (A) $649.93 (B) $1,538.58 (C) $3,889.65 (D) $5,984.71 How much money do you need to deposit today in a savings account earning 9 percent compound annual interest if your goal is to accumulate $10,000 at the end of 4 years? (A) $3,086.71 (B) $7,084.25 (C) $7,721.83 (D) $14,115.82 Jim needs to accumulate $25,000 in a savings account over the next 5 years. He can make five annual deposits of $4,000 starting today. What compound annual rate of return must the account earn in order for Jim to meet his goal? (A) (B) (C) (D) 5.00% 6.12% 6.67% 7.53% Student Workbook for HS 300 3 11. 12. 13. 14. 15. 16. Bill expects to receive $10,000 each year for 4 years beginning one year from today. If Bill can earn 6 percent compound annual interest on these funds, what is the present value of this series of payments? (A) $34,651.06 (B) $36,298.95 (C) $49,173.24 (D) $52,421.37 If $1,000 is deposited into a savings account at the beginning of each of the next 4 years starting today, how much money will be in the account 4 years from now if no withdrawals are made and the account earns 9 percent compound annual interest? (A) $3,239.72 (B) $3,531.29 (C) $4,573.13 (D) $4,984.71 What is the yield to maturity of a $1,000 face amount bond that currently sells for $875, pays $60 of interest at the end of each year, and matures in 10 years? (A) 7.85% (B) 8.75% (C) 9.35% (D) 10.00% According to a 2004 consumer survey conducted by the CFP Board of Standards, the top reason why people begin financial planning is to (A) accumulate capital (B) purchase or renovate a home (C) build a retirement fund (D) generate current income Which of the following steps in the financial planning process is where the advisor reviews changes in the client’s circumstances and the financial environment? (A) Implement the plan. (B) Monitor the plan. (C) Establish and define the advisor-client relationship. (D) Determine goals and gather data. Which of the following is considered the most direct approach to measuring a client’s financial risk tolerance? (A) (B) (C) (D) Determine the client’s attitudes toward risk. Determine the client’s preferences for various investment products. Determine the client’s real-life choices involving risk. Determine the client’s investment objectives. Student Workbook for HS 300 4 17. The liquidity ratio is (A) (B) (C) (D) 18. 19. 20. 21. total debt payments divided by gross income net worth divided by total assets liquid assets divided by total current debts net cash flow plus savings and investments divided by annual after-tax income Pam and Kevin were divorced in 2005. Pam paid Kevin $100,000 of alimony in 2006, $50,000 in 2007, and $10,000 in 2008. Pam took an income tax deduction for the alimony paid every year. How much income must Pam include on her tax return for front-loading alimony payments in 2009? (A) $0 (B) $45,000 (C) $55,000 (D) $90,000 Bob wants to accumulate $100,000 in his retirement fund over the next 5 years. He plans to make five equal annual payments into the fund starting today. If the fund can earn 8 percent compound annual interest, how large must each annual payment be? (A) $10,472.18 (B) $15,783.01 (C) $17,045.65 (D) $68,058.32 Jill plans to make 7 annual payments of $1,000 each to a savings account. Her plan calls for the first payment to be made one year from today. How much money will be in Jill’s account at the end of 7 years if the account earns 4 percent compound annual interest? (A) $4,246.46 (B) $4,439.94 (C) $7,898.29 (D) $8,654.02 Which of the following is the effective annual interest rate for a 5 percent nominal rate that is compounded daily? (A) (B) (C) (D) 5.0945% 5.1162% 5.1246% 5.1267% Student Workbook for HS 300 5 22. Using a discount rate of 6 percent, what is the net present value of an investment with the following cash flow structure? Timing of Cash Flow Amount of Cash Flow Beginning of year 1 $2,000 cash outflow End of year 1 3,000 cash inflow End of year 2 1,000 cash outflow End of years 3 and 4 23. 24. 0 cash flow End of year 5 3,000 cash inflow End of year 6 3,000 cash inflow (A) $4,296.85 (B) $6,076.84 (C) $8,296.85 (D) $10,076.84 What is the present value (rounded to the nearest dollar) of $12,000 due in 6 years discounted semiannually at a 5 percent nominal annual rate of interest? (A) $8,891 (B) $8,895 (C) $8,906 (D) $8,923 What is the present value of the following series of payments based on a 5 percent compound annual interest rate? (A) (B) (C) (D) Timing of Payment Amount of Payment End of year 1 $1,000 End of year 2 3,000 End of year 3 2,000 End of year 4 0 End of year 5 2,000 End of year 6 2,000 $6,968.20 $8,460.63 $9,044.28 $10,000.00 Student Workbook for HS 300 6 25. At the end of year 5, what is the future value of the following series of deposits to a savings account that earns 6 percent compound annual interest? Timing of Deposit End of year 1 End of year 2 End of year 3 End of year 4 End of year 5 26. 27. 28. Amount of Deposit $1,000 1,000 0 2,000 2,000 (A) $4,912.10 (B) $5,096.82 (C) $5,206.82 (D) $6,573.49 A comprehensive financial plan organized to follow the financial planning process should start by (A) describing the client’s present situation based on both the personal and financial data gathered from the client (B) specifying the client’s stated goals indicating the priority of each one and the time frame for achieving it (C) specifying the responsibilities of each party for implementing the plan and carrying it through to completion (D) identifying problems that the client would encounter in attempting to accomplish stated goals Which of the following statements concerning the relationship between education and financial risk tolerance is correct? (A) Risk tolerance increases with the degree of formal education. (B) The relationship between the degree of formal education and risk tolerance increases through high school and then decreases. (C) Risk tolerance decreases with the degree of formal education. (D) There is no recognized relationship between the degree of formal education and risk tolerance. According to the 2001 Federal Reserve Board’s Survey of Consumer Finances, borrowing for which of the following purposes accounts for the largest percent of total family debt? (A) (B) (C) (D) education home purchase investments vehicle purchase Student Workbook for HS 300 7 29. 30. 31. 32. 33. Which of the following statements concerning types of interviews is correct? (A) A directive interview usually takes more time than a nondirective interview. (B) The advisor usually controls the pace and content of a nondirective interview. (C) A nondirective interview tends to be more flexible than a directive interview. (D) The client usually controls the pace and content of a directive interview. Step 2 (determining goals and gathering data) of the financial planning process is related to which of the following Practice Standards? (A) defining the scope of the engagement (B) defining the monitoring responsibilities (C) presenting the financial planning recommendations (D) obtaining quantitative information and documents Nancy is being offered a series of 6 annual payments in exchange for her ownership in a widget factory. The first payment of $200,000 will be payable immediately. Future payments will grow at a rate of 20 percent per year. If Nancy can earn 9 percent on her investments, what would the lump-sum equivalent of the offer be worth today? (A) $868,715.27 (B) $956,383.78 (C) $1,546,699.49 (D) $1,702,788.43 What is the internal rate of return of a project with the following cash flows? Timing of Cash Flow Amount of Cash Flow Immediate $10,000 cash outflow End of year 1 5,000 cash outflow End of year 2 0 cash flow End of year 3 10,000 cash inflow End of year 4 20,000 cash inflow (A) 17.61% (B) 19.32% (C) 21.54% (D) 23.12% To what amount (rounded to the nearest dollar) will $8,000 grow in 3 years in a savings account that earns 8 percent interest compounded weekly? (A) (B) (C) (D) $10,078 $10,123 $10,146 $10,168 Student Workbook for HS 300 8 34. 35. 36. 37. 38. How much should an investor be willing to pay for a bond that pays $25 of interest every 6 months for the next 3 years and the $1,000 face amount at the end of 3 years if the investor requires a yield to maturity of 8 percent? (A) $858.23 (B) $921.37 (C) $1,000.00 (D) $1,055.90 What is the correct definition of a pooled special needs trust? (A) the most widely used SNT; frequently used as an estate planning tool for incapacitated persons (B) established by nonfamily or interested parties on behalf of an incapacitated person (C) funded with personal injury lawsuit damages received by the incapacitated individual from a court decision (D) funded with assets that are commingled with numerous other sources to increase investment results. Each state has a nonprofit organization established to achieve investment benefits. Which of the following financial advisors using the financial planning process is practicing multiple-purpose financial planning? (A) a multiline insurance agent who sells life, health, and property and liability insurance to a client (B) a personal finance counselor who shows a client how to set up and live within a budget (C) a stockbroker who advises a customer to buy shares of common stock in the "XYZ" company (D) a banker who opens a trust account for the benefit of a customer’s handicapped child Which of the following statements concerning the financial planning pyramid is correct? (A) As the client moves up the pyramid, the focus of the plan shifts from wealth accumulation goals to income protection needs. (B) The middle part of the pyramid is built with emergency savings, insurance coverages, and a properly drawn will. (C) The pyramid is a widely accepted approach for developing a comprehensive financial plan over a period of time. (D) The foundation of the pyramid addresses both the management of retirement assets and the conservation/distribution of the estate. A person who overestimates the risk of flying because of the high degree of publicity given to a recent airplane crash is being influenced by which of the following limitations on rational thinking? (A) (B) (C) (D) denial of risk bias availability bias hindsight bias confirmation bias Student Workbook for HS 300 9 39. 40. 41. Which of the following is the appropriate standard of conduct for a fiduciary? (A) acting in the client’s best interest (B) acting as a prudent manZRPDQ (C) acting on a best efforts basis (D) acting on self-interest Which of the following statements best describes cash flow planning? (A) It involves identifying courses of action that will help optimize net cash flow. (B) It is the process of gathering data about an individual’s cash flow situation. (C) It is the difference between an individual’s income and expenses. (D) It is the difference between an individual’s total assets and total liabilities. Which of the following statements concerning leading responses by the advisor is (are) correct? I. The explanatory response is designed to make the client feel better in a time of need. II. The interpretive response is designed to discourage self-interpretation by the client. 42. (A) I only (B) II only (C) Both I and II (D) Neither I nor II Which of the following activities can the attorney in fact of a durable power of attorney engage in? I. expedite filing for Medicare on behalf of the disabled individual II. borrow against the cash value of a life insurance policy owned by the disabled individual 43. (A) I only (B) II only (C) Both I and II (D) Neither I nor II Most ethics codes applicable to financial advisors share which of the following common themes and sentiments? I. They require advisors to continue the learning process throughout their careers. II. They call on advisors to look out for their own best interests. (A) (B) (C) (D) I only II only Both I and II Neither I nor II Student Workbook for HS 10 44. Which of the following lifestyle characteristics would seem to indicate that a client is disposed toward financial risk tolerance? I. The client has been in the same job with the same company for 25 years. II. The client’s annual income has varied substantially from year to year. 45. (A) I only (B) II only (C) Both I and II (D) Neither I nor II Other things being equal, a client’s net worth will increase as a result of which of the following actions? I. the addition to assets through retaining income II. a decrease in liabilities through forgiveness 46. (A) I only (B) II only (C) Both I and II (D) Neither I nor II Which of the following federal student aid programs is (are) need based? I. Parent Loans for Undergraduate Students II. Federal Perkins loan 47. (A) I only (B) II only (C) Both I and II (D) Neither I nor II Which of the following questions must be answered in the affirmative before the value of an account can be counted toward meeting the $25 million threshold for assets under management? I. Is the account a securities portfolio? II. Does the account receive continuous and regular supervisory or management services? 48. (A) I only (B) II only (C) Both I and II (D) Neither I nor II Which of the following statements concerning the Pension Benefit Guaranty Corporation is (are) correct? I. It was created by ERISA in 1974. II. It protects vested benefits in defined benefit plans. (A) (B) (C) (D) I only II only Both I and II Neither I nor II Student Workbook for HS 300 11 49. Which of the following statements concerning interviews is (are) correct? I. They typically take place in a formal and structured setting. II. Digressions from the subject are encouraged. 50. (A) I only (B) II only (C) Both I and II (D) Neither I nor II Which of the following statements concerning the ability of people to rationally assess risk is (are) correct? I. People tend to perceive more risk in things that are familiar to them. II. People tend to overestimate the risk involved in activities under their control. 51. (A) I only (B) II only (C) Both I and II (D) Neither I nor II Which of the following statements concerning disintermediation is (are) correct? I. It reduces reserves in the banking system. II. It reduces deposits held in banks. 52. (A) I only (B) II only (C) Both I and II (D) Neither I nor II Which of the following statements concerning client resistance in the financial planning environment is (are) correct? I. The financial advisor should avoid discussing the client’s marital problems. II. The financial advisor should deal with covert hostility directly by focusing on the client’s behavior. (A) (B) (C) (D) I only II only Both I and II Neither I nor II Student Workbook for HS 300 12 53. Frank and Jim (both male) are married and live in Massachusetts. Under which status can they file their federal income taxes? I. married filing jointly II. married filing single 54. (A) I only (B) II only (C) Both I and II (D) Neither I nor II Which of the following statements concerning a client’s net cash flow is (are) correct? I. A client should have a positive net cash flow in the long run if he or she wants the flexibility to fund additional financial objectives. II. A client who has a negative net cash flow will have to invest (spend) additional resources in order to balance income and expenses. 55. (A) I only (B) II only (C) Both I and II (D) Neither I nor II Federal income tax deductions are available to all taxpayers for which of the following types of education funding costs? I. interest on education loans up to an annual maximum deductible amount II. qualified tuition and related expenses up to an annual maximum deductible amount 56. (A) I only (B) II only (C) Both I and II (D) Neither I nor II Which of the following statements concerning monetary policy is (are) correct? I. It is used to manage the deficit. II. It is used to manage inflation. (A) (B) (C) (D) I only II only Both I and II Neither I nor II Student Workbook for HS 300 13 57. Which of the following statements concerning The American College’s Code of Ethics is (are) correct? I. Enforcement of the code is through specified procedures. II. Violations of the code are subject to disciplinary sanctions. 58. (A) I only (B) II only (C) Both I and II (D) Neither I nor II Thrill seekers are characterized in which of the following ways? I. They tend to be outgoing and spontaneous. II. They tend to take their time when making decisions. 59. (A) I only (B) II only (C) Both I and II (D) Neither I nor II Which of the following statements concerning the Sarbanes-Oxley Act of 2002 is (are) correct? I. It created an oversight board to monitor the auditing profession. II. It increased corporate reporting responsibilities. 60. (A) I only (B) II only (C) Both I and II (D) Neither I nor II Which of the following statements concerning nonverbal behaviors is (are) correct? I. They are linguistic signs used in communication. II. Active listening is ineffective in interpreting these behaviors. 61. (A) I only (B) II only (C) Both I and II (D) Neither I nor II Which of the following statements concerning the CFP® Board’s Practice Standards is (are) correct? I. They are enforceable by the CFP® Board against CFP® designees. II. They are designed to be a basis for legal liability when they are breached. (A) (B) (C) (D) I only II only Both I and II Neither I nor II Student Workbook for HS 14 62. Monetary risk takers can be characterized in which of the following ways? I. They list their primary long-term goal as happiness. II. They tend to possess leadership and sales skills. 63. (A) I only (B) II only (C) Both I and II (D) Neither I nor II Kevin and Christine were divorced last year. According to the terms of the divorce, Kevin paid Christine $50,000 of alimony payments and $75,000 of child support payments. Which of the following statements is correct? I. Christine must add $125,000 of income on her tax return. II. Christine can deduct $75,000 from her tax return. 64. (A) I only (B) II only (C) Both I and II (D) Neither I nor II Which of the following statements concerning financial advisors as professionals is (are) correct? I. They are held to higher standards in the execution of their business duties. II. They are expected to place their own business interests above those of clients. 65. (A) I only (B) II only (C) Both I and II (D) Neither I nor II Which of the following statements concerning net worth on the financial position statement is (are) correct? I. Net worth is the key to understanding the nature of the client’s assets and liabilities. II. Net worth is what remains if all the client’s assets are sold at their fair market values and all debts are paid. (A) (B) (C) (D) I only II only Both I and II Neither I nor II Student Workbook for HS 300 15 66. Which of the following statements concerning the public benefit from regulating the financial services industry is (are) correct? I. It fosters public confidence in institutions. II. It reduces the profit margins of firms. 67. (A) I only (B) II only (C) Both I and II (D) Neither I nor II Monetary policy tools include which of the following? I. setting margin requirements on brokerage accounts II. changing federal income tax rates 68. (A) I only (B) II only (C) Both I and II (D) Neither I nor II Which of the following statements concerning the Pension Benefit Guaranty Corporation is (are) correct? I. Single-employer pension plans pay a basic flat-rate premium of $19 a participant per year. II. Underfunded pension plans pay an additional charge of $9 per $1,000 of unfunded vested benefits. 69. (A) I only (B) II only (C) Both I and II (D) Neither I nor II Which of the following is (are) guaranteed to keep pace with increases in college tuition costs for a state school? I. CollegeSure CDs II. zero coupon bonds (A) (B) (C) (D) I only II only Both I and II Neither I nor II Student Workbook for HS 300 16 70. The Investment Advisers Act of 1940 generally applies to the activities of a financial services professional if which of the following questions is (are) answered in the affirmative? I. Does the financial services professional provide advice or analysis about securities? II. Is the financial services professional registered with the NASD to sell securities? (A) (B) (C) (D) I only II only Both I and II Neither I nor II READ THE CONTINUING FOLLOWING DIRECTIONS BEFORE The questions below differ from the preceding questions in that they all contain the word EXCEPT. So you understand fully the basis used in selecting each answer, be sure to read each question carefully. 71. 72. Financial advisor activities considered to be part of step 4 (develop and present a plan) in the financial planning process include all the following EXCEPT (A) obtaining the client’s approval of the plan (B) presenting alternative plan strategies to the client (C) writing a report for the client that describes the plan (D) reviewing the plan to see that it is performing satisfactorily All the following statements concerning counseling by an advisor are correct EXCEPT (A) (B) (C) (D) 73. The advisor’s primary method of communication is asking questions. Counseling is less formal and less structured than interviewing. The advisor’s role as a counselor takes place over a period of time. Through the counseling process, the advisor and client develop an interpersonal relationship. All the following statements concerning the relationship between wealth and financial risk tolerance are correct EXCEPT (A) Absolute risk tolerance increases with wealth since the wealthy have more money to spend on everything. (B) People who earned their own wealth tend to be more risk tolerant than those who inherited their wealth from beloved relatives. (C) Relative risk tolerance increases with wealth if housing is included in the definition of wealth or classified as a risky asset. (D) People who acquired their wealth through a windfall are more apt to expose it to risk than those who worked hard for it. Student Workbook for HS 300 17 74. 75. 76. 77. 78. 79. Assets classified as nonfinancial (personal) assets include all the following EXCEPT (A) residential real estate (B) trusts with an equity interest (C) equity in privately held businesses (D) tangible personal assets such as collectibles The Free Application for Federal Student Aid form (FAFSA) is used as the basis for estimating the expected contribution from all the following EXCEPT (A) parents (B) student (C) family (D) grandparents All the following statements concerning auto leases are correct EXCEPT (A) A closed-end lease permits the lessee to buy the car at the end of the lease for the car’s residual value. (B) An open-end lease permits the lessee to buy the car at the end of the lease for the car’s residual value. (C) A closed-end lease is riskier for the consumer than an open-end lease. (D) Most auto leases are closed-end leases. All the following individuals always have a fiduciary duty to the client EXCEPT (A) CFA charterholder (B) registered investment adviser (C) CFP® Certificant (D) insurance agent According to a survey conducted by the CFP® Board in 1999, the top three financial planning areas of specialization that advisors engage in include all the following EXCEPT (A) closely held business planning (B) pension/retirement planning (C) comprehensive planning (D) investment planning/advice All the following statements concerning basic communication principles are correct EXCEPT (A) (B) (C) (D) Communication is learned through experience. The same word may have different meanings to different people. Listening is a form of communication. Communication occurs mainly through verbal discourse. Student Workbook for HS 18 80. 81. 82. 83. 84. Unmarried partners face all of the following unique challenges in estate planning EXCEPT (A) Unmarried couples may owe federal gift taxes when titling property into joint accounts. (B) They may owe state inheritance taxes when transferring assets to one another at death. (C) They are required to pay federal estate tax when transferring assets to one another at death. (D) Unmarried couples may owe federal gift taxes when putting property into an irrevocable trust. All the following typically are considered discretionary expenses for cash flow statement purposes EXCEPT (A) savings and investments (B) household furnishings (C) vacations and travel (D) household maintenance costs Estimating the cost of funding a college education requires information about all the following EXCEPT (A) rate of increase in the consumer price index (CPI) (B) number of years until matriculation (C) number of years of college attendance (D) current cost of a year of college All the following statements concerning state regulation of investment advisers are correct EXCEPT (A) Many states require a minimum capitalization amount as a prerequisite to granting investment adviser registration approval. (B) Almost every state requires that the participants in the registered investment advisory operation have certain NASD registrations. (C) The application of state law has been eliminated with respect to investment adviser representatives of SEC-registered advisers. (D) State securities commissions may want to see all contracts, disclosure statements, documents, and literature the registered investment adviser used with the client. To develop rapport with clients an advisor must create an environment that promotes openness by doing all the following EXCEPT (A) (B) (C) (D) alleviating the concerns of clients having informal and unstructured meetings with clients responding to the social styles of clients communicating effectively with clients Student Workbook for HS 300 19 85. 86. 87. 88. 89. As relates to the Principle of Professionalism, a CFP® Board designee shall do all of the following EXCEPT (A) offer advice only in those areas in which the CFP® Board designee has competence (B) use the marks in compliance with the rules and regulations of the CFP® Board (C) return the client’s original records in a timely manner after their return has been requested by the client (D) comply with all applicable renewal requirements established by the CFP® Board Cash flow management consists of all the following components EXCEPT (A) budgeting (B) cash flow analysis (C) cash flow implementation (D) cash flow planning All the following statements concerning a client’s individually owned insurance policies are correct EXCEPT (A) Life insurance coverage amounts are a factor in the value of the client’s estate. (B) Property insurance coverage amounts are a factor in the client’s liquidity position. (C) Disability insurance coverages constitute one element of the client’s resources available for disability needs. (D) Liability insurance coverages should be analyzed to see if they provide protection against potential liability losses. All the following methods of funding a college education are subject to income restrictions or demonstrated financial need a EXCEPT (A) section 529 prepaid tuition plan (B) Coverdell education savings account (C) Hope scholarship tax credit (D) Federal Pell Grant All the following are exempt from regulation under the Investment Advisers Act of 1940 EXCEPT (A) the publisher of a financial magazine with general or regular circulation (B) an accountant who gives investment advice in an incidental manner while practicing the accounting profession (C) a broker or dealer who receives special compensation for advisory services (D) a financial services professional whose only clients are insurance companies Student Workbook for HS 20 90. 91. 92. 93. 94. 95. Starting at a relatively young age, a career-minded person typically will pass through all the following phases of his or her financial life cycle en route to retirement EXCEPT (A) early career (B) career development (C) peak accumulation (D) postretirement All the following Practice Standards are related to step 4 (developing and presenting a plan) of the financial planning process EXCEPT (A) identifying and evaluating financial planning alternatives (B) determining a client’s personal and financial goals, needs, and priorities (C) presenting the financial planning recommendations (D) developing the financial planning recommendations All the following statements concerning guidelines on risk assessment are correct EXCEPT (A) Results from a questionnaire or other measurement device are only an approximation. (B) The assessment should begin by looking at the client’s demographic characteristics and personality makeup. (C) The client’s level of risk tolerance should be ascertained without involving him or her in the assessment. (D) Biases that distort the client’s true level of risk tolerance may be operating on his or her risk perceptions. All the following types of loans are secured EXCEPT (A) home equity line of credit (B) personal loan (C) auto loan (D) home equity loan Richard inherited $200,000 from his grandmother. Richard’s inheritance will be protected in case of divorce when the money is invested in any of the following account titles EXCEPT (A) irrevocable trust with Richard’s wife as trustee and children as beneficiaries (B) revocable trust with Richard as trustee and his wife as beneficiary (C) individual (D) revocable trust with Richard as trustee and his children as the beneficaries Reasons why an individual may want to reduce the size of an emergency fund include all the following EXCEPT (A) (B) (C) (D) The individual has worked for the same employer for many years. The individual has his or her own business. The individual has a life insurance policy with a large cash value. The individual has a home equity line of credit. Student Workbook for HS 300 21 96. 97. 98. 99. 100. Tests used in determining whether a financial advisor’s activities are subject to the provisions of the Investment Advisers Act of 1940 include all the following EXCEPT (A) a compensation test (B) a business standard (C) whether advice or analysis about securities is provided (D) whether commentary on general market conditions is provided Registered investment advisers must comply with all the following responsibilities imposed by the SEC EXCEPT (A) use the initials RIA after their names on all business cards and letterheads (B) obtain a client’s consent prior to transferring the account to another adviser (C) refrain from charging performance fees unless the adviser manages $750,000 of the client’s assets or reasonably believes the client’s net worth is at least $1.5 million (D) deliver a written brochure to every current and prospective client All the following acts affect the securities industry EXCEPT (A) Investment Company Act of 1940 (B) Trust Indenture Act of 1939 (C) Sarbanes-Oxley Act of 2002 (D) McCarran-Ferguson Act of 1945 Financial advisors who are subject to SEC regulation have all the following responsibilities EXCEPT (A) record keeping (B) recording conversations (C) delivering brochures (D) assigning contracts All the following statements concerning advisor awareness of values are correct EXCEPT (A) (B) (C) (D) Advisors should seek to impose their values on clients. Advisors should be aware of their own value systems. Advisors should be aware that values can change. Advisors should be aware that values are deeply internalized. Student Workbook for HS 300 22 ANSWER KEY FOR SAMPLE EXAMINATION Question Number Correct Answer Chapter 1 D 1 2 A 2 3 D 3 4 B 6 5 D 6 6 B 9 7 A 8 8 C 6 9 B 6 10 D 6 11 A 6 12 D 6 13 A 6 14 C 1 15 B 1 16 B 4 17 C 5 18 C 11 19 B 6 20 C 6 21 D 7 22 A 7 23 D 7 24 B 7 25 D 7 26 C 1 27 A 4 28 D 11 Student Workbook for HS 300 23 Question Number Correct Answer Chapter 29 C 2 30 D 3 31 C 7 32 D 7 33 D 7 34 B 7 35 A 11 36 A 1 37 C 1 38 B 4 39 B 9 40 A 5 41 D 2 42 D 11 43 A 3 44 B 4 45 C 5 46 B 8 47 C 9 48 C 10 49 A 2 50 D 4 51 C 10 52 B 2 53 D 11 54 A 5 55 D 8 56 B 10 57 C 3 58 A 4 Student Workbook for HS 300 24 Question Number Correct Answer Chapter 59 C 10 60 D 2 61 A 3 62 B 4 63 D 11 64 A 3 65 B 5 66 A 10 67 A 10 68 C 10 69 D 8 70 A 9 71 D 1 72 A 2 73 C 4 74 B 5 75 D 8 76 C 8 77 D 9 78 A 1 79 D 2 80 C 11 81 D 5 82 A 8 83 C 9 84 B 2 85 A 3 86 C 5 87 B 5 88 A 8 Student Workbook for HS 300 25 Question Number Correct Answer Chapter 89 C 9 90 D 1 91 B 3 92 C 4 93 B 8 94 A 11 95 B 8 96 D 9 97 D 10 98 D 10 99 B 9 100 A 2 Student Workbook for HS 300 26 Answers to Sample Examination Questions 1. The answer is (D). (A), (B), and (C) are incorrect because in these steps of the financial planning process the advisor does not identify the strengths and weaknesses in the client’s present financial condition. This is done in step 3 of the process. 2. The answer is (A). Open-ended questions allow the client to select a response from his or her full repertory. (B) is incorrect because closed-ended questions limit the client to a specific and narrow response, either a yes or no. (C) is incorrect because leading questions are a type of closed-ended, manipulative question. More often than not they lead the client toward a conclusion that the counselor (not the client) has already formulated. (D) is incorrect because either/or questions limit the client to only two options. Clients might prefer both options, neither one, or a third or fourth option. Opening up questions allows the client to respond freely from his or her own frame of reference. 3. The answer is (D). (A), (B), and (C) are incorrect because ethics is not public relations; it is not about creating a good image; and it is not a luxury to indulge in after meeting the bottom line. Ethics is about how people conduct business every hour of every day. Ethical behavior is being honest with ourselves and others. 4. The answer is (B ). HP-10BII keystrokes: , C ALL; 100, +/–, PV; 9, I/YR; 4, N; FV. Answer displayed: 141.16. (A), (C), and (D) are incorrect calculations. 5. The answer is (D). HP-10BII keystrokes: , C ALL; 8000, +/–, PV; 10000, FV; 3, I/YR; N. Answer displayed: 7.55. (A), (B), and (C) are incorrect calculations. 6. The answer is (B). (A), (C), and (D) are incorrect because while these acts pertain to the securities industry, they do not set the limit for assets under management. 7. The answer is (A). (B), (C), and (D) are incorrect because these assets are not liquid assets. Emergency fund assets must be able to be quickly converted to cash without loss of value in order to meet the client’s needs. A money market mutual fund is a liquid asset that can quickly be converted to cash without loss of value. 8. The answer is (C). Student Workbook for HS 300 27 9. 10. 11. 12. 13. 14. 15. 16. 17. HP-10BII keystrokes: , C ALL; , BEG/END (if BEGIN displayed); 1000, PMT; 9, I/YR; 5, N; PV. Answer displayed: –3,889.65. (A), (B), and (D) are incorrect calculations. The answer is (B). HP-10BII keystrokes: , C ALL; 10000, FV; 9, I/YR; 4, N; PV. Answer displayed: –7,084.25. (A), (C), and (D) are incorrect calculations. The answer is (D). HP-10BII keystrokes: , C ALL; , BEG/END (if BEGIN not displayed); 25000, FV; 4000, +/–, PMT; 5, N; I/YR. Answer displayed: 7.53. (A), (B), and (C) are incorrect calculations. The answer is (A). HP-10BII keystrokes: , C ALL; , BEG/END (if BEGIN displayed); 10000, PMT; 6, I/YR; 4, N; PV. Answer displayed: –34,651.06. (B), (C), and (D) are incorrect calculations. The answer is (D). HP-10BII keystrokes: , C ALL; , BEG/END (if BEGIN not displayed); 1000, +/–, PMT; 9, I/YR; 4, N; FV. Answer displayed: 4,984.71. (A), (B), and (C) are incorrect calculations. The answer is (A). HP-10BII keystrokes: , C ALL; , BEG/END (if BEGIN displayed); 1000, FV; 875, +/–, PV; 60, PMT; 10, N; I/YR. Answer displayed: 7.85. (B), (C), and (D) are incorrect calculations. The answer is (C). Building a retirement fund was the top reason why people begin financial planning. This was selected by 82 percent of the survey participants. (A) is incorrect because accumulating capital was selected by 31 percent of those surveyed. (B) is incorrect because purchasing or renovating a home was selected by 41 percent of those surveyed. (D) is incorrect because generating current income was selected by 25 percent of those surveyed. The answer is (B). (A), (C), and (D) are incorrect because in these steps of the financial planning process the advisor does not review changes in the client’s circumstances and the financial environment. The answer is (B). With this approach to measuring financial risk tolerance the client indicates the products that he or she prefers as investments. (A), (C), and (D) are incorrect because while they are approaches to measuring a client’s risk tolerance, they are not the most direct approach. The answer is (C). Student Workbook for HS 300 28 18. 19. 20. 21. 22. 23. 24. 25. 26. (A) is incorrect because it is the debt service ratio. (B) is incorrect because it is the solvency ratio. (D) is incorrect because it is the savings ratio. The answer is (C). To test Pam for front loading: $100,000 – ($30,000 + $15,000) = $55,000. (A) is incorrect because $0 results from applying the debt service ratio. (B) is incorrect because $45,000 results from applying the solvency ratio. (D) is incorrect because $90,000 results from applying the savings ratio. The answer is (B). HP-10BII keystrokes: , C ALL; , BEG/END (if BEGIN not displayed); 100000, FV; 8, I/YR; 5, N; PMT. Answer displayed: –15,783.01. (A), (C), and (D) are incorrect calculations. The answer is (C). HP-10BII keystrokes: , C ALL; , BEG/END (if BEGIN displayed); 1000, +/–, PMT; 4, I/YR; 7, N; FV. Answer displayed: 7,898.29. (A), (B), and (D) are incorrect calculations. The answer is (D). HP-10BII keystrokes: , C ALL; , DISP, 4; 5, , NOM%; 365, , P/YR; , EFF%. Answer displayed: 5.1267. Then reset for one payment period per year: 1, , P/YR, C. (A), (B), and (C) are incorrect calculations. The answer is (A). HP-10BII keystrokes: , C ALL; 2000, +/–, CFj; 3000, CFj; 1000, +/–, CFj; 0, CFj, 2, , Nj; 3000, CFj, 2, , Nj; 6, I/YR; , NPV. Answer displayed: 4,296.85. (B), (C), and (D) are incorrect calculations. The answer is (D). HP-10BII keystrokes: , C ALL; 12000, FV; 5, ÷, 2, =, I/YR; 6, x, 2, =, N; PV. Answer displayed: –8,922.67, becomes –8,923 when rounded to the nearest dollar. (A), (B), and (C) are incorrect calculations. The answer is (B). HP-10BII keystrokes: , C ALL; 0, CFj; 1000, CFj; 3000, CFj; 2000, CFj; 0, CFj; 2000, CFj, 2, , Nj; 5, I/YR; , NPV. Answer displayed: 8,460.63. (A), (C), and (D) are incorrect calculations. The answer is (D). HP-10BII Part 1 keystrokes: , C ALL; 0, CFj; 1000, CFj, 2, , Nj; 0, CFj; 2000, CFj, 2, , Nj; 6, I/YR; , NPV. Answer displayed: 4,912.10. Part 2 keystrokes: +/–, PV; 5, N; FV. Answer displayed: 6,573.49. (A), (B), and (C) are incorrect calculations. The answer is (C). Student Workbook for HS 300 29 27. 28. 29. 30. 31. 32. 33. (A) is incorrect because describing the client’s present situation based on personal and financial data gathered from the client takes place in step 2 of the financial planning process. (B) is incorrect because specifying the client’s stated goals indicating the priority of each one and the time frame for achieving it takes place in step 2 of the financial planning process. (D) is incorrect because identifying problems that the client would encounter in attempting to accomplish stated goals takes place in step 3 of the financial planning process. The answer is (A). (B), (C), and (D) are incorrect because financial risk tolerance increases with the degree of formal education as specified in (A). The answer is (B). Borrowing for the purchase of a home accounts for 70.7 percent of total family debt. (A) is incorrect because education accounts for 3.1 percent of total family debt. (C) is incorrect because investments account for 2.8 percent of total family debt. (D) is incorrect because the purchase of vehicles accounts for 7.8 percent of total family debt. The answer is (C). (A) is incorrect because a nondirective interview takes more time than a directive interview. (B) is incorrect because the client usually controls the pacing of a nondirective interview through the depth of his or her responses. (D) is incorrect because the advisor directs and controls both the pace and the content to be covered in a directive interview. The answer is (D). (A) is incorrect because defining the scope of the engagement is related to step 1 (establishing and defining the advisor-client relationship) of the financial planning process. (B) is incorrect because defining monitoring responsibilities is related to step 6 (monitoring the plan) of the financial planning process. (C) is incorrect because presenting the financial planning recommendations is related to step 4 (developing and presenting the plan) of the financial planning process. The answer is (C). HP-10BII keystrokes: , C ALL; , BEG/END (if BEGIN not displayed); 200000, PMT; 1.09, ÷ 1.20, –, 1, x, 100, =, I/YR; 6, N; PV. Answer displayed: –1,546,699.49. (A), (B), and (D) are incorrect calculations. The answer is (D). HP-10BII keystrokes: , C ALL; 10000, +/–, CFj; 5000, +/–, CFj; 0, CFj; 10000, CFj; 20000, CFj; , IRR/YR. Answer displayed: 23.12. (A), (B), and (C) are incorrect calculations. The answer is (D). Student Workbook for HS 300 30 34. 35. 36. 37. 38. 39. HP-10BII keystrokes: , C ALL; 8000, +/–, PV; 8, ÷, 52, =, I/YR; 3, x, 52, = N; FV. Answer displayed: 10,168.12, becomes 10,168 when rounded to the nearest dollar. (A), (B), and (C) are incorrect calculations. The answer is (B). HP-10BII keystrokes: , C ALL; , BEG/END (if BEGIN displayed); 2, , P/YR; 3, , xP/YR; 25, PMT; 1000, FV; 8, I/YR; PV. Answer displayed: –921.37. Then reset for one payment period per year: 1, , P/YR, C. (A), (C), and (D) are incorrect calculations. The answer is (D). All the answers are examples of special needs trusts, but only answer (D) is applicable to a pooled trust. (A), (B), and (C) do not apply to pooled trusts. The answer is (A). (B), (C), and (D) are incorrect because these financial advisors are practicing single-purpose financial planning, which is solving a single financial problem with a single financial product or service. The answer is (C). (A) is incorrect because as the client moves up the pyramid, the focus of the plan shifts from income protection needs to wealth accumulation goals. (B) is incorrect because the middle part of the pyramid is the wealth accumulation component of the financial plan. It involves growing money through various types of investments. (D) is incorrect because the foundation of the pyramid is focused on protecting the client against an unexpected occurrence that could cause financial hardship. It is built with emergency savings, insurance coverages, and a properly drawn will. The answer is (B). Availability bias refers to the fact that events that are dramatic and vivid or that receive heavy media attention are easily available to one’s mind and, therefore, tend to be overestimated. (A) is incorrect because it refers to the tendency not to appreciate the true level of danger in the situation. (C) is incorrect because it refers to the tendency to believe after the fact that an event was more predictable than it usually was. (D) is incorrect because it refers to the tendency some people have to seek information that supports their beliefs. The answer is (B). (A) is incorrect because while acting in the client’s best interest is important, it may not be enough. You must be able to prove in court that you have done what a prudent man would have done in that situation. (C) is incorrect because acting on a best efforts basis may simply not be enough if a prudent man would have done more. (D) is incorrect because it is never appropriate to act on self-interest unless that happens to coincide with the client’s interest. Student Workbook for HS 300 31 40. The answer is (A). (B) is incorrect because it partially describes cash flow analysis, not cash flow planning. (C) is incorrect because the difference between income and expenses is net cash flow, not cash flow planning. (D) is incorrect because the difference between total assets and total liabilities is net worth, not cash flow planning. 41. The answer is (D). I is incorrect because the explanatory type of leading response is meant to be a relatively neutral description of the way things are. A reassuring response is intended to make the client feel better. II is incorrect because the goal of the interpretive efforts including an interpretive type of leading response is self-interpretation by the client in order to increase the client’s ability to act effectively. 42. The answer is (A). A health care power of attorney allows the attorney in fact to expedite Medicare filing for a disabled individual. II is incorrect because the codes call on advisors to look out for the best interests of clients. 43. The answer is (A). II is incorrect because the codes C ALL on advisors to look out for the best interests of clients. 44. The answer is (B). I is incorrect because a stable employment history is more indicative of risk averters. The willingness to make frequent voluntary job changes is considered an indicator of a willingness to take financial risks. 45. The answer is (C). Both I and II are correct. 46. The answer is (B). I is incorrect because the Parent Loans for Undergraduate Students (PLUS loans) are available for all family incomes and levels; they are not need based. 47. The answer is (C). Both I and II are correct. 48. The answer is (C). Both I and II are correct. 49. The answer is (A). II is incorrect because the subject matter discussed in an interview is specific to the overall purpose of the interview, and digressions from the subject are usually not encouraged. 50. The answer is (D). I is incorrect because people tend to perceive less risk in things that are familiar to them. II is incorrect because people tend to underestimate the risk involved in activities under their control. 51. The answer is (C). Student Workbook for HS 300 32 52. 53. 54. 55. 56. 57. 58. 59. 60. 61. 62. Both I and II are correct. The answer is (B). I is incorrect because once a financial advisor recognizes that a couple is having marital problems, he or she should encourage the couple to focus on the problems. Otherwise, if the problems are ignored, whatever decisions are reached will be less valid than those that would have been reached after a full airing of the problems. The answer is (D). Frank and Jim are both men and cannot file under either married status under current federal income tax rules. The answer is (A). II is incorrect because if a client has a negative net cash flow, the alternative courses of action available to correct this problem involve either an increase in income or a reduction in expenses. Investing additional resources will not rectify the problem but will aggravate it. The answer is (D). I is incorrect because the deductibility of even a limited amount of interest on education loans is not available to all taxpayers. It is phased out for high taxpayers. II is incorrect because the deductibility of even a limited amount of higher education expenses is not available to all taxpayers. It is phased out for high income taxpayers. The answer is (B). I is incorrect because fiscal policy is used to manage the deficit. The answer is (C). Both I and II are correct. The answer is (A). II is incorrect because thrill seekers tend to be fast decision makers. The answer is (C). Both I and II are correct. The answer is (D). I is incorrect because nonverbal behaviors refer to those aspects of communication other than words themselves. They are nonlinguistic signs that convey a wealth of information. II is incorrect because the active listener responds not only to the verbal message but also to the nonverbal message communicated by the sender’s body, facial expression, and/or tone of voice. The answer is (A). II is incorrect because the CFP® Board’s Practice Standards are not designed to be a basis legal liability. The answer is (B). Student Workbook for HS 33 63. 64. 65. 66. 67. 68. 69. 70. 71. 72. 73. I is incorrect because monetary risk takers list their primary long-term goal as success. Monetary risk averters stated their long-term goal as happiness. The answer is (D). Christine cannot deduct child support payments. She only needs to add $50,000 of alimony payment to her income tax return. The answer is (A). II is incorrect because financial advisors are expected to place the interests of clients above their own. The answer is (B). I is incorrect because net worth reveals little about the nature of assets or liabilities; it is simply a residual—the difference between total assets and total liabilities. The answer is (A). II is incorrect because regulating the financial services industry does not reduce the profit margins of firms. The answer is (A). II is incorrect because changing federal income tax rates is not a monetary policy tool but a fiscal policy tool. The answer is (C). Both I and II are correct. The answer is (D). I is incorrect because CollegeSure CDs pay an interest rate that is linked to the inflation rate in college costs as measured by the College Board’s cost index for 500 independent colleges; it is not linked to tuition costs for state schools. II is incorrect because baccalaureate bonds do not guarantee that they will keep pace with the increases in college tuition costs for a state school; they typically are poor inflation hedges. The answer is (A). II is incorrect because the question is not one of the tests used to determine whether the activities of a financial services professionals are subject to the Investment Advisers Act of 1940. The answer is (D). Reviewing the plan to see that it is performing satisfactorily is a financial advisor activity that is considered part of step 6 (monitor the plan) of the financial planning process. The answer is (A). While the advisor may ask questions in counseling, they are not his or her primary method of communication. The advisor may paraphrase what the client has said, reflect a feeling, share feedback or perceptions, clarify, summarize, interpret, provide information, and confront. The answer is (C). Student Workbook for HS 300 34 74. 75. 76. 77. 78. 79. 80. 81. 82. 83. Relative risk tolerance increases with wealth but only if housing is either excluded from the definition of wealth or classified as a riskless asset. The answer is (B). Trusts with an equity interest are classified as investment assets for financial position statement purposes. The answer is (D). The data contained in the FAFSA is used as the basis for estimating the expected parent contribution and the expected student contribution, which combined equal the expected family contribution. There is no expected contribution from grandparents. The answer is (C). An open-end lease is riskier for the consumer than a closed-end lease. With an open-end lease, if the market value is less than the estimated residual value, the consumer is obligated to make up the difference. In the case of a closed-end lease, if the market value at the end of the lease is less than the projected residual value, the dealer absorbs the loss. The answer is (D). Insurance agents do not have a fiduciary duty to their clients in all instances. Many agents perform a dual role that can lead to conflicts of interest if they are not careful. This dual role finds them as agents for their companies while they are simultaneously serving their clients in an agent-like capacity. The answer is (A). Closely held business planning is not one of the top three financial planning areas of specialization engaged in by advisors. The answer is (D). Most sociological research claims that approximately two-thirds of an individual’s total message is communicated via nonverbal channels. The answer is (C). Unmarried partners are not required to pay federal estate tax when transferring assets to one another at death. Unmarried partners might owe taxes based on the size of their estate, but are not required to pay any more than single individuals. The answer is (D). Household maintenance costs are considered to be a fixed expense for cash flow statement purposes. The answer is (A). The rate of increase in the consumer price index is not useful for estimating the cost of funding a college education. What is needed is the education inflation rate. The answer is (C). Student Workbook for HS 300 35 84. 85. 86. 87. 88. 89. 90. 91. 92. 93. All but seven states require individual investment adviser representatives—including those who are associated with SEC-registered firms—to pass examinations designed to test minimum competency. The answer is (B). In any kind of planned and purposeful communication setting, the first element that needs to be attended to is structuring. It serves to determine both the format and the subject matter of the interaction that is to follow. Proper structuring will not only alleviate most of the client’s anxieties about the financial planning process, it will also help to build rapport with the client. The answer is (A). Offering advice only in those areas in which the CFP® Board designee has competence relates to the Principle of Competence. The answer is (C). Cash flow implementation is not one of the recognized components of cash flow management. Cash flow analysis, cash flow planning, and budgeting are its three basic components. The answer is (B). Property insurance coverages should be analyzed to see if they provide adequate protection against potential property losses. They are not a factor in the client’s liquidity position. The answer is (A). Section 529 prepaid tuition plans have no income restrictions nor do they require a demonstration of financial need. The answer is (C). A broker or dealer who receives special compensation for advisory services is not exempt from regulation under the Investment Advisers Act of 1940. The answer is (D). Postretirement is not one of the four phases of the financial life cycle that a career-minded person will pass through on route to the retirement phase. Besides the early career, career development, peak accumulation, and retirement phases, the other phase is preretirement. The answer is (B). The Practice Standard of determining a client’s personal and financial goals, needs, and priorities is related to step 2 (determining goals and gathering data) of the financial planning process. The answer is (C). Assessing the client’s risk tolerance is a cooperative venture. The advisor should use the information he or she collects to start a dialogue with the client about risk tolerance. The answer is (B). Student Workbook for HS 36 By definition, a personal loan is an unsecured debt. The creditor must rely entirely on the debtor’s promise to repay since there is no collateral. 94. The answer is (A). 95. The answer is (B). An emergency fund that covers 6 months or even a year’s living expenses may be inadequate if the client is self-employed or works in an industry not known for job security. 96. The answer is (D). Providing commentary on general market conditions will not subject a financial advisor to the provisions of the Investment Advisers Act of 1940. 97. The answer is (A). The SEC has taken the position that a registered investment adviser must not use the initials RIA after his or her name. 98. The answer is (D). The McCarran-Ferguson Act of 1945 states that regulation of insurance will remain with the states provided the states actually regulate the insurance companies operating within their borders. 99. The answer is (B). Financial advisors who are subject to SEC regulation are not required to record conversations with their clients. 100.The answer is (A). Advisors who are aware of their own value systems have a better chance of avoiding the imposition of their values on the clients. This quality is of vital importance since the advisor wants to help the client make decisions that stem from the client’s own value systems rather than from the advisor’s. Student Workbook for HS 300