viesmann - Viessmann Direct

Installation and service
instructions
VIESMANN
for contractors
Vitocom 100
Type LAN1
Communication interface for remote monitoring and control of heating systems via the internet, for the following user interfaces:
■ Vitotrol app
■ Vitodata 100 (www.vitodata100.com)
For applicability, see the last page
VITOCOM 100
5619 832 GB
03/2012
Please keep safe.
Safety instructions
Safety instructions
Please follow these safety instructions closely to prevent accidents and material losses.
Safety instructions explained
Danger
This symbol warns against the
risk of injury.
!
Please note
This symbol warns against the
risk of material losses and environmental pollution.
Note
Details identified by the word "Note" contain additional information.
■ all current safety regulations as
defined by DIN, EN, DVGW, TRGI,
TRF, VDE and all locally applicable
standards,
■ Gas Safety (Installation & Use) Regulations
– the appropriate Building Regulation
either the Building regulations, the
Building Regulation (Scotland),
Building Regulations (Northern Ireland),
– the Water Fittings Regulation or
Water Bylaws in Scotland,
– the current I.E.E. Wiring Regulations.
Target group
If you smell gas
Regulations
Observe the following when working on
this system
■ all legal instructions regarding the prevention of accidents,
■ all legal instructions regarding environmental protection,
■ the Code of Practice of relevant trade
associations,
2
Danger
Escaping gas can lead to explosions which may result in serious
injury.
■ Never smoke. Prevent naked
flames and sparks. Never
switch lights or electrical appliances ON or OFF.
■ Close the gas shut-off valve.
■ Open windows and doors.
■ Remove all people from the
danger zone.
■ Notify your gas or electricity
supplier from outside the building.
■ Shut off the electricity supply to
the building from a safe place
(outside the building).
5619 832 GB
These instructions are exclusively
designed for qualified personnel.
■ Work on gas equipment must only be
carried out by a qualified gas fitter.
■ Work on electrical equipment must
only be carried out by a qualified electrician.
■ The system must be commissioned by
the system installer or a qualified person authorised by the installer.
Safety instructions
Safety instructions (cont.)
If you smell flue gas
Danger
Flue gas can lead to life-threatening poisoning.
■ Shut down the heating system.
■ Ventilate the boiler room.
■ Close all doors leading to the
living space.
Working on the system
■ When using gas as fuel, also close the
main gas shut-off valve and safeguard
against unauthorised reopening.
■ Isolate the system from the power supply and check that it is no longer 'live',
e.g. by removing a separate fuse or by
means of a main isolator.
■ Safeguard the system against unauthorised reconnection.
!
Ancillary components, spare and
wearing parts
!
Please note
Spare and wearing parts which
have not been tested together
with the heating system can compromise its function. Installing
non-authorised components and
non-approved modifications/conversion can compromise safety
and may invalidate our warranty.
For replacements, use only original spare parts from Viessmann
or those which are approved by
Viessmann.
Please note
Electronic modules can be damaged by electro-static discharges.
Touch earthed objects, such as
heating or water pipes, to discharge static loads.
Repair work
Please note
Repairing components which fulfil a safety function can compromise the safe operation of your
heating system.
Replace faulty components only
with original Viessmann spare
parts.
5619 832 GB
!
3
Index
Index
Installation instructions
Operational reliability and liability
Operational reliability............................................................................................
Liability.................................................................................................................
6
6
Preparing for installation
System requirements........................................................................................... 7
Operation with the Vitotrol app............................................................................. 8
Operation with Vitodata 100 user interface.......................................................... 10
Checking network settings................................................................................... 11
Installation sequence
Sequence overview..............................................................................................
Installing wall mounting bracket...........................................................................
Removing cover...................................................................................................
Overview of connections......................................................................................
Installing communication module in the Vitotronic control unit.............................
Connecting the Vitocom 100 to the Vitotronic control unit...................................
Connecting to Vitodens 3..., type B3....................................................................
Connecting to network (LAN)...............................................................................
Inserting Vitocom 100 in wall mounting bracket...................................................
Power supply........................................................................................................
12
12
14
14
15
15
16
17
18
18
Service instructions
Commissioning
Display and control elements...............................................................................
Switching on the Vitocom 100..............................................................................
Checking the LON connection to the Vitotronic control unit.................................
Registering user and setting up heating system..................................................
Function test.........................................................................................................
19
21
22
23
25
Service functions
Enabling maintenance.......................................................................................... 26
Regular function testing........................................................................................ 26
Return to delivered condition................................................................................ 26
Parts lists
Ordering parts...................................................................................................... 28
Parts..................................................................................................................... 28
4
5619 832 GB
Troubleshooting
Troubleshooting measures................................................................................... 27
Index
Index (cont.)
Specification....................................................................................................... 30
Certificates
Declaration of conformity...................................................................................... 31
5619 832 GB
Keyword index.................................................................................................... 32
5
Operational reliability and liability
Operational reliability
!
Please note
The Vitocom 100 establishes
communication via the internet
between the connected Vitotronic
control unit and the user interfaces, e.g. Vitodata 100 or Vitotrol
app.
Technical details on the control
functions and the messages
transferred should be taken from
the installation and service
instructions for the Vitotronic control unit or the heat source.
Note
The radio reception of the Vitocom 100
differs depending on the user interface.
The respective range of functions will
only be available if the following conditions are met:
■ The Vitotronic control units and the
Vitocom 100 must be connected and
configured correctly.
■ The Vitocom 100 is connected to the
internet via a DSL router.
■ Internet access must be available at all
times.
■ User registration has been carried out
(see page 23).
■ In order to send messages via the
Vitodata 100, the recipients must be
set up correctly on the Vitodata server.
■ To ensure that messages can still be
transferred during mains failure, we
recommend connecting the
Vitocom 100 and DSL router to the
power supply via a UPS.
Note
■ The heating system and the functionality of the message paths must be
checked at regular intervals.
■ For further improvement of the operational reliability of the heating system,
we recommend implementing supplementary measures, e.g. frost protection or monitoring for water damage.
Liability
6
Viessmann accepts no liability for SMS
or email services, which are provided by
network operators. The terms and conditions of the respective network operators apply in this context.
5619 832 GB
Viessmann accepts no liability for loss of
profit, unattained savings, or other direct
or indirect consequential losses resulting
from use of the Vitocom 100, the
Vitodata internet services or the software, or for damage resulting from inappropriate use.
The Viessmann General Terms and
Conditions apply, which are included in
each current Viessmann pricelist.
Preparing for installation
System requirements
Heating system
■ The Vitocom 100, type LAN1 can be
used for one single boiler system with
Vitotronic control unit, with or without
heating circuits downstream.
■ The max. number of devices (LON
subscribers) comprising boiler and
heating circuit control units is 30.
Installation
Supported heat sources
For an up to date list of supported heat
sources, see Online help Vitodata 100
(www.vitodata100.com).
IP network
5619 832 GB
■ DSL router with a free LAN connection
(on site).
■ Internet connection with "flat rate" (flat
rate tariff independent of time and
data volume) with high level of availability, i.e. the Vitocom 100 is permanently connected with the Vitodata
server.
■ Have dynamic IP addressing (DHCP)
in the network (LAN) checked on site,
and if required set up, by an IT expert
prior to commissioning.
■ Determine the routing and safety
parameters in the IP network (LAN) so
that port 80 and port 443 are approved
for direct outgoing connections. Prior
to commissioning have this checked
on site by an IT expert and, if necessary, set up.
Note
During operation, the Vitocom 100
establishes a secure internet connection
to the Vitodata server. The Vitocom 100
cannot be connected to any other servers.
User account on the Vitodata server
Operating a Vitocom 100 and using the
Vitotrol app require a valid user account
on the Vitodata server. Registration is
possible either using the Vitodata 100
user interface or the Vitotrol app (see
page 23).
Operator unit for the Vitotrol app
Recommended mobile end device (for
operating system, see App Store):
■ iPhone 4 and iPhone 4S
■ iPad and iPad2
■ iPod Touch with retina display
7
Preparing for installation
System requirements (cont.)
Operator unit for the Vitodata 100
user interface
Recipients
Computer equipped with the following:
■ Windows XP, Windows Vista, Windows 7 operating system
■ Web browser
Microsoft Internet Explorer,
Version 8.0
or
Mozilla Firefox, Version 3.0
■ 'Live' internet connection
■ End device (e.g. computer) for receiving email.
■ Mobile phone for receiving SMS (only
with internet service "Vitodata 100
fault management").
■ Fax for receiving messages (only with
internet service "Vitodata 100 fault
management").
Operation with the Vitotrol app
For remote control of Viessmann heating systems with Vitotronic control units via IP
networks.
B
C
D
E
H
A
F
G
8
G Vitodata server
H Mobile end device (see page 7) with
the Vitotrol app:
■ Remote control of the heating system.
■ Message retrieval.
5619 832 GB
A Heat source with control unit (see
page 7)
B LON cable
C Vitocom 100
D IP network (on site)
E DSL router (on site)
F Secure internet connection to the
Vitodata server
Preparing for installation
Operation with the Vitotrol app (cont.)
Functions
■ Setting set temperatures.
■ Setting operating programs.
■ Scanning operating conditions and
temperatures
Note
■ The Vitotrol app only allows the user to
access one system at a time using a
single end device.
■ For further information on the Vitotrol
app, see www.viessmann.de/vitotrolapp.
Note
Heating system messages are only displayed if the Vitotrol app is enabled on
the mobile end device.
Content of messages
■ Notification type
■ Message code
■ Message text
Heat source installation and service instructions
Forwarding messages
5619 832 GB
Pending messages in the heating system, e.g. sensor or burner faults are
transferred via LON to the Vitocom 100.
The Vitocom 100 transmits these messages to the Vitodata server. The Vitotrol
app scans the status of the heating system cyclically and displays the messages.
9
Installation
Vitotrol app control functions
Preparing for installation
Operation with Vitodata 100 user interface
For remote monitoring and control of Viessmann heating systems with Vitotronic
control units via IP networks.
B
C
D
E
H
A
F
K
G
A Heat source with control unit (see
page 7)
B LON cable
C Vitocom 100
D IP network (on site)
E DSL router (on site)
F Secure internet connection to the
Vitodata server
G Vitodata server, registration and
log-in via www.vitodata100.com
H Computer:
■ Remote control of the heating system via the Vitodata 100 user
interface
■ Receipt of messages via email
L
K Fax for receiving messages (only
with internet service "Vitodata 100
fault management")
L Mobile phone for receiving messages via SMS (only with internet
service "Vitodata 100 fault management")
Functions
■ Setting set temperature values, heating curve slope and level.
■ Setting operating programs, holiday
programs and switching times.
10
■ Setting party or economy mode.
■ Scanning operating conditions and
temperatures
5619 832 GB
Vitodata 100 control functions
Preparing for installation
Operation with Vitodata 100 user interface (cont.)
Pending messages in the heating system, e.g. sensor or burner faults, are
transferred via LON to the Vitocom 100.
The Vitocom 100 transmits these messages to the Vitodata server. The messages can be displayed on the Vitodata
100 user interface. If recipients (email,
fax or SMS) are stored on the Vitodata
server, the messages are automatically
forwarded to these recipients.
Content of messages
■ Date and time
■ System description
■ Message text
■ Fault code
■ System status
Heat source installation and service instructions
Installation
Forwarding messages
Note
The Vitodata fault management internet
service is required for forwarding messages by fax or SMS (Vitocom 100
standard delivery, free of charge for
3 years).
Checking network settings
5619 832 GB
Have the following settings on the DSL
router checked, and if necessary adjusted, by an IT expert:
■ Dynamic IP addressing (DHCP) must
be enabled.
■ Port 80 and port 443 must be
approved for outgoing connections.
11
Installation sequence
Sequence overview
Sequence
Installation
1
Check system requirements.
2
3
Fit wall mounting bracket.
Install communication module in
Vitotronic control unit.
4
Connect Vitocom 100 to the
Vitotronic control unit.
5
Connect Vitocom 100 to Vitodens
3..., type B3.
6
Connect Vitocom 100 to network
(LAN).
7
Insert Vitocom 100 in wall mounting
bracket.
8
Power supply
Commissioning
9
Switch on Vitocom 100.
10 Check LON connection to the
Vitotronic control unit.
11 Register user and set up heating
system.
■ Operation with the Vitotrol app
■ Operation with the Vitodata 100
user interface
12 Trigger heating system fault and
check reporting.
Responsibility
Page
Heating contractor/IT
7
expert
Heating contractor
12
Heating contractor
See communication module installation instrucHeating contractor
tions
System user
16
Heating contractor/IT
expert
Heating contractor
17
18
Heating contractor
18
Heating contractor
Heating contractor
21
22
Heating contractor/
system user
23
24
Heating contractor
25
Installing wall mounting bracket
Please note
The installation site must be dry
and free from the risk of frost.
Safeguard ambient temperatures
between 0 and 40 °C.
Note
When selecting the installation site, bear
in mind the length of the connecting
cables (standard delivery).
12
5619 832 GB
!
Installation sequence
Installing wall mounting bracket (cont.)
5619 832 GB
Installation
Connecting cables
Length
LAN connecting cable (may
2m
be extended on site by IT
expert)
LON connecting cable, red
7m
(may be extended with accessory, see communication module installation instructions)
Connecting cable for plug-in
Approx.
power supply unit
1.9 m
13
Installation sequence
Removing cover
Refit in reverse order.
Overview of connections
§
$
! Plug-in power supply unit connection, 5 V–, internal +, external –, min.
1.6 A (see page 21)
14
)
aÖ
§ Service interface: Do not make any
on-site connections.
5619 832 GB
!
Installation sequence
Overview of connections (cont.)
$ RJ 45 connector for LON connection
cable to DSL router (see page 17
and "Explanation of displays" see
page 20)
) LON terminator, is enabled in the
delivered condition (position of
switch left, do not adjust)
aÖ RJ 45 connector for LON connection
cable (red) to the Vitotronic control
unit (see communication module
installation instructions)
Installation
Installing communication module in the Vitotronic control unit
Communication module installation instructions
Connecting the Vitocom 100 to the Vitotronic control unit
5619 832 GB
Communication module installation instructions
15
Installation sequence
Connecting to Vitodens 3..., type B3
Vitodens 300-W, type B3HA
A
1. Route cable with RJ 45 LON coupling
A downwards out of the control unit
support.
2. Connect LON connecting cable to the
LON coupling of the Vitodens and to
the LON connection aÖ of the
Vitocom 100.
Vitodens 333-F, type B3TA and Vitodens 343-F, type B3UA
5619 832 GB
Note
LON coupling A can be mounted on the
left or right, as well as below the feedthrough openings on the sides.
16
Installation sequence
Connecting to Vitodens 3..., type B3 (cont.)
Installation
A
Connect LON connecting cable to the
LON coupling of the Vitodens and to the
LON connection aÖ of the Vitocom 100.
Connecting to network (LAN)
1. Plug LAN connecting cable into LAN
connection $ of the Vitocom 100.
2. Plug the free end of the LAN connecting cable into a LAN connection on
the DSL router or at the on-site network installation.
5619 832 GB
DSL router documentation
(on site)
17
Installation sequence
Inserting Vitocom 100 in wall mounting bracket
Power supply
5619 832 GB
See chapter "Switching on the
Vitocom 100" on page 21.
18
Commissioning
Display and control elements
Without cover
Remove cover, see page 14.
A
"4"
"5"
No function
IP connection status (green and
yellow LED)
Operating status display (green
and red LED)
Display for data transfer service
interface (green LED)
Service
"2"
"3"
5619 832 GB
A Type plate
"T1" Maintenance button (see
page 26)
"T2" No function
"T3" LON key, only when integrating
the Vitocom 100 into a BMS (send
service PIN).
"T4" Reset button (see page 26)
"1" LON service indicator (green
LED)
19
Commissioning
Display and control elements (cont.)
With cover
"T1" Maintenance button (see
page 26)
"3" IP connection status (green and
yellow LED)
"4" Operating status display (green
and red LED)
3
4
T1
Explanation of displays
5619 832 GB
LON service indicator "1"
Flashes green
LON subscriber check successful (see page 22).
IP State of connection "3"
Flashes yellow/illu- Establishing a connection (see page 21), or connection fault
minates yellow
(see page 27), to the DSL router (DHCP server), internet or
Vitodata server.
Illuminates green
Connection to the Vitodata server established.
Flashes green
Data transfer between the Vitocom 100 and Vitodata server
enabled.
Operating status display "4"
Illuminates red
Service enabled (see page 26).
Flashes red
Heating system fault.
Flashes green lon- Fault when initialising the Vitocom 100 (see page 27).
ger than 3 min
Illuminates green
"Standard mode", no heating system or Vitocom 100 fault.
20
Commissioning
Display and control elements (cont.)
Flashes green
Flashes green
quickly
The Vitocom 100 will initialise after the power supply unit is
plugged in or the reset button is pressed.
Software update is being installed. The device must not be
isolated from the mains.
Switching on the Vitocom 100
!
Please note
If the connection values of the
power supply unit do not match
the power consumption of the
Vitocom 100, this can lead to
interruption of operations and
damage to the power supply or
the Vitocom 100.
Only use the power supply unit
supplied.
1. Plug LV side of the plug-in power supply unit into terminal ! (see
page 14) of the Vitocom 100.
2. Plug power supply unit into standard
230 V~ socket.
Vitocom 100 is initialised (see "Initialisation").
When the Vitocom 100 is initialising,
the following processes run in
sequence:
5619 832 GB
1. The Vitocom 100 starts and loads
the internal operating software
The operating status display "4" (see
page 19) flashes green after max.
40 s. After a few minutes, operating
status display "4" illuminates green.
2. Connect with the Vitodata server
IP connection status display "3" (see
page 19) shows the procedure for
establishing the connection:
■ Flashes yellow slowly:
The Vitocom 100 is integrated into
the on-site IP network (obtain IP
address of DHCP server).
■ Flashes yellow quickly:
Internet connection is being established.
■ Illuminates yellow:
Connection to the Vitodata server
is being established.
■ Illuminates green:
Secure connection to the Vitodata
server is established.
21
Service
Initialisation
Commissioning
Switching on the Vitocom 100 (cont.)
3. Connect with the Vitotronic control unit via LON
The Vitocom 100 creates a list of all
LON subscribers.
Note
It may take several minutes to establish the connection via LON.
Initialisation not successful
If a fault occurs during initialisation, this
is indicated by the associated LED indicators. For troubleshooting measures,
see page 27.
Initialisation successful
The Vitocom 100 is ready for operation.
The following LED indicators illuminate
green: operating status display "4" and
IP connection status "3".
Checking the LON connection to the Vitotronic control unit
To check the LON connection, carry out
LON subscriber check on the Vitotronic
control unit.
Requirements:
■ The Vitocom 100 is connected to the
Vitotronic control unit via LON.
■ All devices are switched on.
■ LON subscriber numbers are
assigned to the Vitotronic control units.
■ The Vitotronic control unit is the fault
manager.
Performing a subscriber check
■ Heat source installation and
service instructions
or
■ Vitotronic control unit service
instructions
Note
If the subscriber check was successful,
LON service display "1" flashes
green (see page 19) at the Vitocom 100
for approx. 1 min and "Check OK"
appears in the Vitotronic display.
5619 832 GB
Note
The Vitocom 100 has the LON subscriber number "99" (fixed).
22
Commissioning
Checking the LON connection to the Vitotronic… (cont.)
Updating LON subscriber list
In the following cases, the LON subscriber list in the Vitocom 100 must be
updated:
■ New LON subscriber installed.
■ LON subscriber has been removed.
■ The LON communication module of an
existing subscriber has been replaced.
To update the LON subscriber list, hold
down reset button "T4" (see page 19) for
approx. 10 s.
Note
If the reset button is held down for
approx. 30 s, the Vitocom 100 is returned
to its delivered condition.
Registering user and setting up heating system
For operation of the heating system via
the Vitodata 100 user interface and the
Vitotrol app, a user account must be created on the Vitodata server and the heating system must be set up. For this, carry
out one-off user registration.
Via the Vitotrol app
2. Press on "Create access" and complete all fields on the registration
form.
4. Open the email in your inbox and follow the activation link provided to
complete the registration.
The user account and the system are
fully set up.
5619 832 GB
Note
■ In the "Password" field, assign a
new password (min. 6 characters:
a..z, A..Z, 0..9) and confirm this in
the "Enter password again" field.
■ "Connection data" can be found
on the Vitocom 100 type plate (see
page 19).
3. Press "Register".
An email is sent (Subject: "Your registration for the Vitodata 100") is sent
with an activation link to the previously specified email address.
23
Service
1. Start the Vitotrol app.
Commissioning
Registering user and setting up heating system (cont.)
5. In the Vitotrol app, press "Log in"
and log in with the following access
details:
User name:
Password:
Vitotrol app online help
Note
It is also possible to register via the
Vitodata 100 user interface, using the
access details specified.
Email address
specified
Password indicated
The heating system can be operated
via the Vitotrol app.
Via the Vitodata 100 user interface
Register user
1. Open with internet browser
"http://www.vitodata100.com".
2. On the start page, press "Register"
and complete all fields on the registration form.
Note
In the "Password" field, assign a
new password (min. 6 characters:
a..z, A..Z, 0..9) and confirm this in the
"Enter password again" field.
6. Open the email in your inbox and follow the activation link provided to
complete the registration.
The user registration is complete.
The user account is fully set up.
Setting up the heating system
1. Open with internet browser
"http://www.vitodata100.com" and
log in to the Vitodata server.
User name:
Password:
3. Press "Next".
Email address
specified
Password indicated
4. Check and enter the confirmation
code from the graphic displayed. Tick
to accept the terms of use.
5619 832 GB
5. Press "Register".
An email is sent (Subject: "Your registration for the Vitodata 100") with an
activation link to the previously specified email address.
24
Commissioning
Registering user and setting up heating system (cont.)
2. Select "Create a new system",
select system type "Vitocom 100,
type LAN1" and
enter "Connection data".
Vitodata 100 online help
Note
The manufacturer's details can be
found on the Vitocom 100 type plate
(see page 19).
Function test
1. Simulate a fault in the heating system, e.g. sensor fault.
Heat source service instructions
2. Check the following:
■ Operating status display "4" (see
page 19) flashes red.
■ The fault message is displayed in
the Vitotrol app and sent to the
recipients stored in the
Vitodata 100.
5619 832 GB
Service
Note
■ If a fault is rectified, this is confirmed
with a message.
■ If the fault is not rectified, then a repeat
message is sent on the 3 days following.
25
Service functions
Enabling maintenance
With this function, the transfer of messages from the heating system to the
Vitodata server is suppressed, e.g. for
maintenance work.
1. Prior to maintenance work on the
heating system, briefly press the
maintenance button (approx. 1 s).
■ Operating status display "4" (see
page 19) illuminates red.
■ The message "Maintenance button
ON" is displayed in the Vitotrol app
and sent to the recipients stored in
the Vitodata 100.
2. Briefly press the maintenance button
again once the maintenance work
has been carried out (approx. 1 s).
■ The operating status display "4"
(see page 19) changes from red to
green (if no fault has developed in
the heating system).
■ The message "Maintenance button
OFF" is displayed in the Vitotrol
app and sent to the recipients
stored in the Vitodata 100.
Note
The maintenance function is automatically reset after 8 h.
Note
If the maintenance button was not
pressed before maintenance work,
then a fault message may be sent,
depending on the activity.
Regular function testing
The functionality of the message paths
must be checked at regular intervals
(see "Function testing" on page 25).
Press reset button "T4" (see page 19)
(approx. 30 s), until operating status display "4" and IP connection status display
"3" go out.
The following processes are performed:
■ The Vitocom 100 LON subscriber list
is updated.
■ The Vitocom 100 is newly initialised
(see page 21).
26
5619 832 GB
Return to delivered condition
Troubleshooting
Troubleshooting measures
Faults on the Vitocom 100 are indicated
by various LED indicators (see
page 19).
Measures
Check the Vitocom 100 power supply.
Check configuration of the recipients in
the Vitodata 100.
Check LON connecting cables.
5619 832 GB
Faults without LED indicator
Fault
All displays on the Vitocom 100 are off.
The messages are displayed in the
Vitotrol app, but not sent to the recipients.
The Vitocom 100 reports "subscriber failure".
27
Service
Faults with LED indicator
Type of fault and measures
IP connection status"3"
Flashes yellow slowly
IP address could not be obtained.
■ Check LAN connecting cable.
■ At the router, check whether DHCP has been set, check
other network settings.
■ If necessary, replace the Vitocom 100.
Flashes yellow quickly
IP address obtained, but no internet connection.
■ Check internet connection using another LAN subscriber, e.g. laptop.
■ If no internet connection is possible even with another
LAN subscriber, have the network settings checked at
the DSL router by an IT expert.
Illuminates yellow
Internet connection available, but the Vitodata server cannot be reached.
Disconnect plug-in power supply unit and reconnect again
after approx. 15 s. Connection attempt is repeated (see
page 21).
Operating status display "4"
Flashes green longer
Fault when initialising the Vitocom 100
than 3 min
■ Disconnect plug-in power supply unit and reconnect
again after approx. 15 s.
■ If necessary, replace the Vitocom 100.
Parts lists
Ordering parts
The following information is required:
■ Serial no. (see Vitocom 100 type plate
A)
■ Position number of the required part
(from this parts list)
Standard parts are available from your
local supplier.
Parts
Vitocom 100
Casing
LON communication module
LAN connecting cable
LON connecting cable, red
Plug -in power supply unit
5619 832 GB
0001
0002
0003
0004
0005
0006
28
Parts lists
Parts (cont.)
A
0001
0002
Service
0003
5619 832 GB
0004
0005
0006
A Vitocom 100 type plate (under the
cover)
29
Specification
Specification
Vitocom 100, type LAN1
Operating voltage
Rated current
Power consumption
Protection class
Protection
Permiss. ambient temperature
■ during operation
■ during storage and transport
0 to +55 °C
Installation in living spaces and boiler
rooms (standard ambient conditions)
−20 to +85 °C
100 to 240 V~
50/60 Hz
0.25 A
5 V–
1.6 A
II
0 to +40 °C
-40 to +70 °C
5619 832 GB
Plug-in power supply unit
Rated voltage
Rated frequency
Rated current
Output voltage
Output current
Safety category
Permiss. ambient temperature
■ during operation
■ during storage and transport
5 V–
1.6 A
8W
II
IP 30 to EN 60 529
30
Certificates
Declaration of conformity
We, Viessmann Werke GmbH & Co KG, D-35107 Allendorf, declare as sole responsible body that the product Vitocom 100, type LAN1 complies with the following
standards:
EN 50090-2-2
EN 55011
EN 55014-1
EN 55014-2
EN 55022
EN 55024
EN 60335-1
EN 61000-3-2
EN 62233
This product is _ designated in accordance with the terms of the following Directives:
2006/95/EC
Allendorf, 04 October 2011
2004/108/EC
Viessmann Werke GmbH&Co KG
5619 832 GB
Service
Authorised signatory Manfred Sommer
31
Keyword index
Keyword index
B
Browser................................................8
C
Cascade control unit............................7
Check connection..............................12
Checking connection via LON............22
Commissioning..................................19
Communication module, installation...............................................12, 15
Confirmation code..............................24
Connecting cable for plug-in power supply unit................................................13
Connection
■ Plug-in power supply unit...............14
■ To network (LAN).....................12, 17
■ To the Vitotronic control unit.....12, 15
Connection, establishing....................20
Connection fault.................................20
Connections.......................................14
Connection values of the power supply
unit.....................................................21
Control elements................................19
D
Delivered condition, returning to........26
DHCP.......................................7, 11, 27
Display elements................................19
Display for data transfer service interface....................................................19
DSL router..................................7, 8, 11
Dynamic IP addressing........................7
E
Economy mode..................................10
Email....................................................6
32
F
Fault
■ Heating system...............................20
■ On the Vitocom 100........................20
Fault indicator..............................26, 27
Fault manager....................................22
Fault message...................................26
Fax.....................................................10
Fax reception.......................................8
Forwarding messages....................9, 11
Frost protection....................................6
Functions
■ With the Vitotrol app.........................9
■ With Vitodata 100...........................10
Function test......................................25
G
General terms and conditions............24
General Terms and Conditions............6
H
Heating curve.....................................10
Heating system, setting up...........23, 24
Heating system set up.......................12
Heat sources........................................7
Holiday program.................................10
HTTPS protocol.............................8, 10
I
Initialisation..................................21, 22
Installation of wall mounting bracket. .12
Installation site...................................12
Internet access.....................................6
Internet browser...................................8
Internet connection, establishing.......21
iPad......................................................7
IP address..........................................11
IP addressing.......................................7
IP connection status...19, 20, 21, 26, 27
iPhone..................................................7
IP network......................................8, 10
iPod......................................................7
5619 832 GB
A
Access details....................................24
Activation link...............................23, 24
Ambient temperature...................12, 30
Keyword index
Keyword index (cont.)
L
LAN connecting cable............13, 17, 28
LAN connection............................15, 17
Liability.................................................6
LON
■ Checking the connection................22
■ Making the connection....................22
LON cable......................................8, 10
LON communication module..............23
LON connecting cable..................13, 28
LON connection.................................15
LON key.............................................19
LON service display...........................22
LON service indicator.........................19
LON subscriber....................................7
LON subscriber check..................20, 22
LON subscriber list.......................23, 26
LON subscriber number.....................22
LON terminator..................................15
M
Maintenance and fault indicator.........26
Maintenance button...............19, 20, 26
Malfunction.........................................27
Measures for troubleshooting............27
Message code................................9, 11
Messages, forwarding ...................9, 11
Message text..................................9, 11
Mobile phone.....................................10
Mounting............................................12
5619 832 GB
N
Network..........................................8, 10
Network installation............................17
Network operator.................................6
Network settings................................11
Notification type.............................9, 11
O
Obtain IP address..............................21
Online help, Vitodata 100...................25
Operating conditions, scanning............9
Operating program.........................9, 10
Operating software.............................21
Operating status display........19, 20, 26
Operating system.............................7, 8
Operating voltage...............................30
Operation
■ With the Vitotrol app.........................8
■ With Vitodata 100 user interface....10
Operational reliability...........................6
Operator unit
■ for the Vitodata 100 user interface. . .8
■ for the Vitotrol app............................7
Output current....................................30
Output voltage....................................30
Overview of connections....................14
P
Parts...................................................28
Parts list.............................................28
Party mode.........................................10
Password
■ For the Vitodata 100 user interface 24
■ For the Vitotrol app.........................24
Plug-in power supply unit...................28
■ Ambient temperature......................30
■ Output current.................................30
■ Output voltage................................30
■ Rated current..................................30
■ Rated frequency.............................30
■ Rated voltage.................................30
■ Safety category...............................30
Port 443.........................................7, 11
Port 80...........................................7, 11
Power supply.....................................18
Protection...........................................30
Protection class..................................30
R
Rated current.....................................30
Rated frequency.................................30
Rated voltage.....................................30
Recipients......................................6, 11
Registering user.................................23
Registration form..........................23, 24
33
Keyword index
Keyword index (cont.)
Remote control...............................8, 10
Remote monitoring.........................8, 10
Reporting system, checking of...........12
Requirements.......................................6
Reset..................................................26
Reset button...........................19, 23, 26
U
User, registering.................................12
User, registration................................24
User account........................................7
User interface.......................................6
User name
■ For the Vitodata 100 user interface 24
■ For the Vitotrol app.........................24
V
Vitodata 100 user interface................10
Vitotrol app.........................................23
Vitotronic control unit.....................8, 10
W
Wall mounting bracket, installation....12
Web browser........................................8
Web server...........................8, 9, 10, 11
5619 832 GB
S
Safety category..................................30
Safety parameters................................7
Scan operating condition...................10
Secure connection.........................8, 10
Serial no.............................................28
Service functions................................26
Service interface................................14
Set temperatures.................................9
Set temperature value........................10
Single boiler system.............................7
Smartphone.........................................8
SMS.....................................................6
Spare parts........................................28
Specification.......................................30
Subscriber check...............................22
Subscriber list..............................23, 26
Switching times..................................10
System, setting up.......................23, 24
System requirements
■ Heating system.................................7
■ IP network.........................................7
System set up ...................................12
T
Tablet PC.............................................8
Terms and Conditions..........................6
Troubleshooting.................................27
Type plate..........................................19
34
35
5619 832 GB
7494755
Viessmann Werke GmbH&Co KG
D-35107 Allendorf
Telephone: +49 6452 70-0
Fax: +49 6452 70-2780
www.viessmann.com
36
Viessmann Limited
Hortonwood 30, Telford
Shropshire, TF1 7YP, GB
Telephone: +44 1952 675000
Fax: +44 1952 675040
E-mail: info-uk@viessmann.com
Subject to technical modifications.
Serial No.:
7501472
5619 832 GB
Applicability